Trust Compact Scan USB 19200
Contents
1. This manual Please contact your dealer if anything is missing or damaged 1 3 2 TRUST COMPACT SCAN USB 19200 Minimum system requirements Intel Pentium 166MMX CPU Free USB port 16 MB RAM 60 MB free hard disk space 4x CD ROM drive Windows 98 ME or 2000 Safety Read the following instructions carefully before use 1 3 Do not use this equipment in humid environments like bathrooms humid cellars swimming pools etc Never insert objects into the openings on the outside of the device as you can come into contact with live electrical components This can cause fire or give strong electrical shocks Do not try to repair the equipment yourself When opening or removing the casing you may accidentally come into contact with live parts There are other risks as well If any of the following conditions apply disconnect the power plug from the mains and have the equipment serviced by qualified service personnel a The power lead or plug have become damaged or worn b Liquid has entered the equipment c The equipment has been dropped and or the casing has become damaged Place the equipment so that the cables cannot be damaged Quick installation Before installing this scanner the software should first be installed and the scanner then connected to it s USB port 3 1 So ROMs Installation TWAIN steering program Ensure that Windows has been started Place the CD ROM with steering programs and app2. TRUST COMPACT SCAN USB 19200 1 Introduction This instruction manual is intended for users of the Trust Compact Scan USB 19200 If you have any questions please contact one of the Trust Customer Care Centers You can find more information at the back of this instruction manual This instruction manual describes how to install the software and how to solve any problems which may be encountered during the installation 1 1 Conventions This manual uses the following layout conventions for instructions lt key gt Requires the user to press a key The key legend is shown between the angle brackets System This is a software specific term e g a term used by Windows DIR Text in this font is to be typed by the user Term The text between the parentheses is the English term e g File referred to in the accompanying illustration Additional information is shown as follows Note If you connect the scanner to a USB HUB the USB HUB should have its own power supply The examples given assume that the letter D has been assigned to your CD ROM station If your system uses a different letter for your CD ROM drive such as E you should replace the drive letter D in the text with E 1 2 Contents of the package Check the contents of the package before reading the User s manual You should have the following items Scanner CD ROM with drivers and applications CD ROM with PhotoExpress 3 0
3. e logged in as installed under Windows tights to the Windows 2000 administrator before you install the 2000 system scanner Windows detects no new The USB port is Consult the manual of your hardware after disconnected in the BIOS of computer for connection of the USB connection of the your computer port Scanner The scanner is already Start the computer in the safe partially installed on your mode remove all steering program computer files from the scanner and restart the computer The computer does not Scanner is not properly Connect the scanner properly to the recognise the scanner connected to the computer USB port of the computer see chapter 3 Incorrect Windows version The USB scanner does not work on computer under Windows 95 and NT Use the scanner only with Windows 98 Me or 2000 The error notification The USB cable is not properly Connect the USB cable correctly scanner is not connected connected See chapter 3 appears The steering program of the Reinstall the TWAIN steering scanner is not properly program See chapter 3 installed The scan command is not Scanner not properly Check whether the scanner is performed connected to the computer properly connected See chapter 3 Problem Computer jams up on use of USB Scan result is too dark Scan result is of poor q uality Scanner works slowly Error notification during scanning Question mark visib
4. f the buttons of the Direct Scan application to scan the image and to send it to the defined location 4 See the table below for the various buttons for the Direct Scan application TRUST COMPACT SCAN USB 19200 Button Function Description A Scan Scans the image and sends this directly to the application Photo 9 Express in which the image can be processed and stored in the computer B Copy Scans the image and sends this directly to your printer A new screen appears in advance on which you can adapt various set ups Note You must have a printer installed on your PC c Fax Scans the image and sends this directly to your fax application Note You must have a modem and a fax application installed on your system D E mail Scans the image and sends this directly to your standard e mail program The image is coupled as JPG file to your mail E OCR Scans the document with text and sends this to your standard OCR application Fine Reader 4 0 Sprint where the document is converted to a text file The text file can nor be processed with a word processor F Exit Shuts of the Direct Scan application D G Personal With this button you can various Windows components change 9 Style as you wish alter your start up screen desktop system logo screensaver closing screen mouse indicator etc H Help Starts the help function of the Direct Scan application I Settings Change the set ups of the Direct Scan applica
5. le in Direct Scan icon a cl in Direct Scan a cl in Direct Scan a pplication doesn t start Error notification when icking on Scan button plication rror notification when icking on Copy button plication rror notification when cl icking on Fax button in Direct Scan application TRUST COMPACT SCAN USB 19200 Cause Possible solution USB scanner has conflicts Set the other equipment on another with other USB equipment address in the BIOS of the computer or disconnect them Consult hereby the manual of your computer Setting of monitor is too Alter the clarity of the monitor dark Colour number of your Set your monitor adapter to monitor adapter is set too minimum 65535 colours 16 bit low Resolution set too low Set the resolution to minimum 300 DPI Colour number of your Set your monitor adapter to monitor adapter is set too minimum 65535 colours 16 bit low Glass surface is dirty All Thoroughly clan the glass of the dirt on the glass plate is scanner visible in the imaging A very high resolution set In practice a resolution of maximum 600dpi is sufficient Use higher resolutions only for small original images Insufficient memory You need a minimum of 16MB in RAM memory Recommended is 32MB or higher Hard disc is full You need three times the space of the plate to be scanned as free room on the hard disc Make room free
6. lications in your CD ROM player Select Start in the start menu Type D SETUP EXE and click on OK to start the Trust Software Installer Select in the left window the language that you wish to use during the installation See figure 1 Click on the button Compact Scan USB 19200 to start the installation of the TWAIN steering program Follow the directions on the screen Restart your computer after the installation of the TWAIN steering program TRUST COMPACT SCAN USB 19200 3 2 Installation Fine Reader 4 0 Sprint For the complete operation of the OCR function Optical Character Recognition of the scanner you need to install the application Fine Reader 4 0 Sprint Fine Reader is a program to scan text and to convert it to a text document This can subsequently be processed in a word processing program A very detailed manual of the program can be found on the CD ROM Follow the directions below for the installation 1 Follow steps 1 to 5 of chapter 3 1 once again to start the Trust Software Installer 2 Click on the Fine Reader 4 0 Sprint to start the installation 3 Follow the instructions on the screen to complete the installation 3 3 Installation Photo Express 3 0 Ulead Photo Express 3 0 is a drawing and processing program with a large number of options You can use this program to process photographs A detailed instruction manual for this product can be found on the CD ROM Follow the directi
7. lour grey black and white Resolution DPI Send to application printer etc Size A4 B5 etc TRUST COMPACT SCAN USB 19200 Version of TWAIN interface see readme txt on the CD ROM Name and version of the application software A good description of exactly what does not work A good description of exactly when the problem arose
8. on the hard disc or select a lower resolution Resolution is too high In practice a resolution of maximum 600dpi is sufficient Use higher resolutions only for small original images Scanner is not correctly Connect the scanner properly to the connected to the USB port USB port See chapter 3 No operation software Install the processing software Photo Express installed Ulead Photo Express See chapter 3 No printer installed on your Install a printer on your computer computer No modem and fax Install a modem and fax application application installed on your on your computer computer TRUST COMPACT SCAN USB 19200 Possible solution Error notification when No e mail application Install an e mail application on your clicking on E mail button installed on your computer computer for example Outlook in Direct Scan application Express or Netscape USB printer no longer Steering program of First de install the printer install the works after installation of scanner can give problems scanner then reinstall the USB USB scanner printer Error notification when No OCR software Fine Install the OCR software Fine clicking on OCR button Reader 4 0 Sprint installed Reader 4 0 Sprint See chapter 3 in Direct Scan on your computer application Resolution is set too low Use a higher resolution when scanning the document Bad OCR result Incorrect recognition Install the necessar
9. ons below for the installation 1 Place the Ulead Photo Express 3 0 CD ROM in your CD ROM player 2 The installation screen of this program starts automatically If this does not happen in your case go to Start Perform and type D SETUP EXE Then click on OK 3 Click in the menu on Install to commence the installation Follow the instructions on the screen 5 Restart your computer after the installation of Photo Express 3 4 Connecting Compact Scan USB 19200 to your PC Connect the scanner after installing the software A USB appliance is hot swappable This means that the appliance can be connected to and disconnected from your computer whilst this is switched on 1 Ensure that Windows has been started up 2 Connect the USB plug of the scanner to a free USB port of your computer 3 The new hardware is found and the scanner is automatically installed Your scanner is now ready for use 4 Use of the Scanner You can scan in two ways with the Trust Compact Scan USB 19200 namely via de Direct Scan application easiest and via the TWAIN interface screen more possibilities The easiest way to scan is described below 1 After the installation of the software a Direct Scan icon has appeared in the task beam of Windows Double click on this to start the Direct Scan application See figure 2 2 Lay an image with the part to be scanned partially on the glass plate and close the lid B Click on one o
10. tion Here you can 2 change the set ups of inter alia the scan OCR and e mail A more detailed description of the installation and use of this product can be found in the instruction manual on the CD See chapter 5 for more information If necessary consult the manual of your computer 5 5 1 upa Acrobat Reader Read electronic instruction manual Start the Trust Software Installer Select Read instruction manual See figure 1 Select the preferred language of the manual The manual appears on the screen TRUST COMPACT SCAN USB 19200 5 2 Printing the manual 5 Click the Print option in the File menu See Figure 3 Adjust the settings if necessary T Click on OK to print the document 6 Troubleshooting Possible solution Scanner does not work Scanner has been Remove the scanner from the USB after connection to the connected to the USB port port install first the TWAIN steering USB port of the computer before the program and the applications then TWAIN steering program connect the scanner See chapter 3 and applications are In the event that the scanner is first installed connected to the USB port refer then in the new hardware detection to the steering program inf file from the directory Win98 WinMe or Win2000 from the CD Then install the TWAIN and applications Scanner cannot be You have no administrator Ensure that you ar
11. y recognition language installed languages for the OCR program See manual of Fine Reader 4 0 Sprint Scanner doesn t work on Battery voltage of notebook Use an external USB hub with op notebook is insufficient for USB mains adapter scanner Scanner is not properly Anti virus software is active During the installation of the installed scanner temporarily disconnect the anti virus software After use of a USB A USB cable may be Remove the USB extension cable extension cable the maximum 3 to 5 metres scanner no longer works long Also see the electronic instruction manual included on the CD ROM See chapter 5 for instructions on how to read this manual Check the FAQ s on the Internet www trust com You can also register your product at www trust com so that you can receive optimal guarantee and service support You will be automatically informed of developments to your product and other Trust products You will also have the chance of winning some spectacular prizes If you still have problems after trying these solutions please contact one of the Trust Customer Care Centers You can find more information at the back of this instruction manual Please have the following information available The article number 12386 Steering system Hardware configuration CPU MHz Memory MB Free room on the hard disc MB Monitor adapter resolution and number of colours Scanner set up Scan mode co
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