Trust Direct WebScan 19200
Contents
1. Click on Skip if you do not wish to register the program 12 You have now completed the installation Click on OK to close the installation program 3 4 Installing Ulead Photo Express 4 0 Ulead Photo Express 4 0 is a drawing and editing program that offers a large number of options This program can be used to edit your scanner photographs Follow the instructions given below to install the program 1 Insert the Ulead Photo Express 4 0 CD ROM into your CD ROM drive 2 This program s installation window will appear automatically If it does not appear automatically click on Start Run type D SETUP EXE and click on OK 3 Select the language you wish to use during the installation and click on OK 4 Click on Next to continue with the installation 5 Click on Yes to accept the license agreement 6 Fill in your name and company name Click on Next Note The installation will be stopped if you do not fill in a company name Always give a company name 7 If desired specify a location to install Photo Express in and click on Next 8 If desired specify another location for the program icons and click on Next 9 Click on Next again to confirm all the settings TRUST DIRECT WEBSCAN 19200 10 After the installation click on Finish to complete the installation process You have now completed the installation of Ulead Photo Express 4 0 Continue to the2. green or blue Addition or reduction in the quantity of the chosen colour Brightness For adjusting the brightness of the image Contrast For adjusting the contrast of the image Level For adjusting the level of the brightness mid tones and shadows 10 TRUST DIRECT WEBSCAN 19200 Function Option Description Curve For improving the image quality of grey tints and colour images Hue For adjusting the colours red yellow green blue and purple Note This function is not active with 48 bit colour scans Saturation For adjusting the clarity of a colour Note This function is not active with 48 bit colour scans 5 3 3 Image Settings Filters The Filters Image Settings folder contains settings which you can use to produce special effects This folder also contains two small images of the preview scan The selected effect is visible in the right hand image See the table below for the various settings Option Description None Default setting No filter is selected Blur Softens or tones down the image Sharpen Adds more detail to hazy images Invert Converts the colours into their complement colours Flip Produces a horizontal mirror image of the image Emboss Sinks or raises elements in the image Unsharp Mask Searches for angles in the image and emphasizes them 5 4 Using the scanner in FineReader Sprint You can use the OCR Optical Characte
3. a higher resolution when scanning the document Wrong recognition Install the desired recognition language installed languages of the OCR program See the FineReader 4 0 Sprint instruction manual Scanner does Notebook battery Use an external USB hub with not function on a voltage is not sufficient power adapter notebook for USB scanner The scanner no A USB cable may not Remove the USB extension longer functions be longer than 3 to 5 cable after use of a metres USB extension cable If you still have problems after trying these solutions please contact one of the Trust Customer Care Centers You can find more information at the back of this instruction manual Please have the following information available The item number This is 12389 02 A good description of what does not work A good description of when the problem occurs 14
4. computer and can be checked Taskbar Direct Scan icon in the right hand corner of the Windows taskbar This icon is not displayed in Windows XP In Windows XP this function is integrated with the Scanner and Camera Wizard Start Settings Control Panel Double click on the System icon and select the Device Manager tab Imaging Devices Trust Direct Webscan 19200 Start Settings Control Panel and then double click on the Add Remove Programs icon Trust Direct Webscan 19200 Start Programs Trust Direct Webscan 19200 Help help function for the scanner and the Direct Scan software Direct Scan icon click on the Direct Scan icon in the right hand corner of the Windows taskbar to use the scan buttons This icon is not displayed in Windows XP In Windows XP this function is integrated with the Scanner and Camera Wizard Panel icon opens the Direct Scan panel Scanner Settings icon opens the settings window for the Direct Scan panel Uninstall Direct Webscan removes the TWAIN driver and the applications Note The information given above will vary when the installation has been altered by the user for example not everything has been installed or locations other than the default locations have been selected Note Deviations may also occur as a result of using new drivers available on the Internet Note The location o
5. editing your image 14 After the image has been edited you can print it by clicking on Print at the top of the main menu of Photo Express and then selecting Normal Note You must have a printer installed on your computer to use the Print option 15 Click on Share at the top of the main menu of Photo Express and select Save to save the edited image 16 In the left hand window of Photo Express give the location A file name B and the file format C and then click on Save D see figure 5 You have now made a scan See the Ulead Photo Express instruction manual for a detailed explanation of the possibilities available with this program 5 3 TWAIN settings The TWAIN interface window contains a number of buttons see figure 4 See the table below for a description of the buttons Button Function Cropping tool Selects an area in the preview window Zoom Increases or decreases the size of the image in the preview window Batch scan Makes a number of scans from different areas of the document You can scan up to 10 selected areas at the same time Language Sets the language for the TWAIN window Help Information about the scanner and the software functions TRUST DIRECT WEBSCAN 19200 Exit Closes the TWAIN dialogue window Preview Preview scan Scan Makes a scan of the selected area using the selected settings Loa
6. next chapter 3 5 Note Note Connecting the DIRECT WEBSCAN 19200 A USB device is hot swappable This means that the device can be connected and disconnected from your computer whilst your computer is turned on During installation in Windows 2000 and Windows XP you may receive a message saying that the driver has not been signed This does not cause a problem for the functionality If you register at www trust com 12389 you will be informed as soon as a signed driver is available Connect the scanner after the software has been installed 1 2 3 re Start Windows Connect the scanner s USB plug to a free USB port on your computer New hardware will be detected and the scanner will be automatically installed In Windows XP select the option to automatically search for the best driver Make sure the Trust installation CD ROM is inserted into your CD ROM drive Windows XP will find the drivers Select the Trust Direct Webscan 19200 driver in the WinXP folder on the Trust installation CD ROM and click on Next If the driver has not been signed click on Continue Anyway in the next window This message will not be displayed if the driver has been signed Click on Finish to complete the installation Your scanner is now ready for use TRUST DIRECT WEBSCAN 19200 4 Checking after the installation After installing the device and the driver the following are installed on your
7. TRUST DIRECT WEBSCAN 19200 Method when using for the first time Chapter Uninstalling old drivers and devices 3 1 Installing the TWAIN driver 3 2 Installing FineReader Sprint 3 3 Installing Photo Express 3 4 Connecting the scanner 3 5 Testing 4 1 Introduction This instruction manual is for users of the TRUST DIRECT WEBSCAN 19200 V2 0 The TRUST DIRECT WEBSCAN 19200 V2 0 is a 600x1200 dpi high resolution USB scanner with a slim line design You can use it to produce optimal results with 48 bit colour scanning The Direct Scan buttons on the scanner allow you to easily scan copy fax and e mail at the touch of a button 2 Safety Carefully read the following instructions before use The TRUST DIRECT WEBSCAN 19200 does not require any special maintenance Use a slightly damp soft cloth to clean the scanner Do not use aggressive substances such as white spirit to clean the device These may harm the material Do not submerge the device in liquid This may be dangerous and will damage the device Do not use this device near water Make sure nothing is placed on the cable Do not use this device in an area where the cable can become worn or damaged as a result of people walking over it Do not repair this device yourself If you open this device you may touch live components This device must only be repaired by qualified personnel Under the following circumstances have the device repai
8. d You need 3 times the space of the image to be scanned as free space on the hard disk Free up more space on the hard disk or select a lower resolution In practise a resolution of 2400 dpi at maximum is sufficient Use higher solutions only for small original images Connect the scanner to the USB port correctly See chapter 3 Install the editing software Ulead Photo Express See chapter 3 Install a printer in your computer 13 TRUST DIRECT WEBSCAN 19200 Possible solution An error No modem or fax has Install a modem and fax in your message is been installed in your computer displayed when computer clicking on the Fax button in the Direct Scan application An error No E mail application Install an E mail application in message is installed in your your computer e g Outlook displayed when computer Express or Netscape clicking on E mail button in Direct Scan application USB printer no Driver of the scanner First uninstall the printer and longer functions may cause problems scanner now install the scanner after installation then reinstall the USB printer of USB scanner An error No OCR software Install the OCR software message is FineReader 4 0 Sprint FineReader 4 0 Sprint See displayed when has been installed on chapter 3 clicking on the your computer OCR button in the Direct Scan application Poor OCR result Resolution set too low Use
9. d Loads the settings Save Saves the settings Previous Loads the previous settings Reset Resets the default settings Info Displays information about the settings The TWAIN interface also contains a number of tabs for the various settings See the chapters below for a description of the various tabs 5 3 1 Scan Mode Settings Main The Main Scan Mode Settings folder contains the settings necessary for specifying the scan parameters see figure 4 See the table below for the various options Function Option Description Scan mode LineArt For scanning text For scanning black and white drawings For using the OCR software Grey For scanning images in greyscale For scanning coloured originals that must be converted into greyscale Colour For scanning images in colour 24 or 48 bits Scan Source Reflective For scanning an image which you cannot see through for example a photograph Scan Size A4 For setting the scan size to 21 x 29 6 cm A5 For setting the scan size to 14 8 x 21 cm Letter For setting the scan size to 8 5 x 11 inch Custom For setting the scan area in the selection window yourself Resolution 50 19200 For selecting a set resolution TRUST DIRECT WEBSCAN 19200 Function Option Description Custom For inputting a resolution yourself between 50 and 19200 dpi Note 2400 dpi is often sufficient to produce a high quali
10. d the installation of the driver Continue to the next chapter for instructions on how to install the software and connect the scanner 3 3 Installing FineReader 4 0 Sprint FineReader 4 0 Sprint should be installed to make full use of the scanner s OCR Optical Character Recognition function FineReader is a program which scans text and converts it into a text document This text can then be edited in a word processing program The CD ROM contains a detailed instruction manual for this program which can be viewed via the Trust Software Installer menu see figure 1 Follow the instructions given below to install the program 1 Follow points 1 to 3 in chapter 3 2 to start the Trust Software Installer Click on FineReader Sprint 4 0 to start the installation see figure 1 Select the language you wish to use for the installation and click on Next Click on Agree to accept the license agreement and continue with the installation FON Fill in your name and possible company name Click on Next Click on Next again to confirm your information Click on Full Installation to install all the components If desired specify a location to install FineReader to and click on Next Click on Next again to confirm the location Click on Go to install the program in the specified location Set Seek 01005 le O20 p After the program has been installed you have the option to register online
11. dministrator rights to administrator before installing Windows 2000 or the Windows 2000 or the scanner Windows XP Windows XP system Windows does The USB port is Consult the manual of your not detect any switched off in the BIOS computer for switching on the new hardware of your computer USB port after the scanner The scanner has Start up the computer in the safe is connected already been partially mode remove all setup program installed in your files of the scanner and restart computer the computer The computer Scanner is not properly Connect the scanner to the USB does not connected to the port of the computer correctly recognise the computer Scanner Wrong Windows version The USB scanner will not in the computer function in Windows 95 and NT Only use the scanner in Windows 98 Me 2000 or XP The error report USB cable is not Connect the USB cable properly The scanner is properly connected See chapter 3 not connected The driver of the Reinstall the TWAIN driver See appears scanner has not been chapter 3 installed properly The scan Scanner not properly Check whether the scanner is command is not connected to the properly connected See chapter carried out computer Computer USB scanner interferes Set the other devices to a crashes when with other USB devices different address in the BIOS of using USB the computer or switch them off Consult the manual of your computer for thi
12. le name B give a name for the image to be scanned see figure 3 TRUST DIRECT WEBSCAN 19200 T For File type C give a file format for the image to be scanned see figure Note If you wish to scan an image with 48 bit colours the TIF file format must be selected for File type C This is the only format which can handle 48 bit colours 8 Click on Acquire D to open the scanner s TWAIN interface window see figure 3 9 In the TWAIN interface window click on Preview to make a preview scan of the image on the glass plate This will now be visible in the right hand window see figure 4 10 A dotted line will automatically appear on the preview scan of the image This is the area that will be used when the scan is made You can also select an area to be scanned by dragging the mouse over the preview scan keep the left mouse button pressed 11 Alter the settings in the left hand window as required and then click on Scan to scan the selected area with your settings See chapter 5 3 for the various TWAIN settings 12 Close the TWAIN interface window when the scan has been made The scanned image will be automatically sent to the editing window of Photo Express Double click on the scanned image to edit it 13 Click on Edit at the top of the main menu of Photo Express The three submenus Adjust Selection and Test will appear in which you have various options for
13. n now be edited using a word processing program Note FineReader Sprint must be installed on 8S BO your computer F Exit Closes the Direct Scan application lt gt PP G Personal Style Using this button you can alter various Windows components to your own requirements You can change your start up screen desktop system logo screen saver shutdown screen mouse pointers etc TRUST DIRECT WEBSCAN 19200 Button Function Description H Help Opens the Direct Scan application s Help 2 function I Settings Alters the settings for the Direct Scan application For example you can alter the scanner OCR and e mail settings See the Help function H for a detailed description of the various components available in the Direct Scan application 5 2 TWAIN interface window The TWAIN interface window has a large number of options for altering the scanner settings You can open the TWAIN window by selecting it from the Windows Start menu or by selecting it from a TWAIN compatible application such as Ulead Photo Express You can read how to select the scanner and start the TWAIN window in the instruction manual for the application that you use Ulead Photo Express 4 0 has many options for editing your scanned images such as Adding and altering colours Adding text to the image Adding various effects to the image such as Morphing Making postca
14. nstalling the Trust Direct Webscan 19200 you must first install the software and then connect the scanner to your computer s USB port Start Windows Insert the CD ROM containing the drivers and the applications into your CD ROM drive The Trust Software Installer will start automatically see figure 1 If it does not start automatically select Run from the Windows Start menu Type D SETUP EXE and click on OK In the example D is used to indicate the CD ROM drive Check which letter is used to indicate your CD ROM drive Click on Direct Webscan 19200 to start the installation of the TWAIN driver Select the language version of the TWAIN driver you wish to use and click on OK Click on Next to continue with the installation Specify a location to save the driver to if necessary and click on Next Select Custom and select both options in the next window Click on Next Specify a location to save the program icons to if necessary and click on Next Click on Start Install to copy the files to the specified location After the files have been copied click on Yes if you wish to view the hardware tour This tour explains how to connect the scanner Click on No to complete the installation if you do not wish to view the hardware tour TRUST DIRECT WEBSCAN 19200 12 Click on OK to complete the installation and restart your computer You have now complete
15. r 2 Double click on the Direct Scan icon to start the Direct Scan application see figure 2 This application includes all the buttons found on the scanner 3 Place an image in the scanner with the section to be scanned facing the glass plate and close the lid 4 Click on one of the scanner buttons or one of the buttons in the Direct Scan application to scan the image and send it to the specified location 5 See the table below for a description of the various buttons available in the Direct Scan application Button Function Description Scan Scans the image and sends it directly to Photo Express The image can then be edited and saved on the computer Note Ulead Photo Express must be installed on your computer Copy Scans the image and sends it directly to your printer Before it is printed a window appears in which you can alter various settings Note You must have a printer installed on your computer to use this option Fax Scans the image and sends it directly to your fax application Note You must have an analogue modem which supports a fax installed on your computer to use this option E mail Scans the image and sends it directly to your default e mail program The image is linked to your e mail message as a JPG file OCR Scans the text document and sends it to your default OCR application FineReader 4 0 Sprint where the document is converted into a text file The text file ca
16. r Recognition program FineReader Sprint 4 0 to convert scanned text documents to digital text documents which can then be edited in a word processing program See the FineReader Sprint 4 0 instruction manual for a detailed explanation of the options available with this program This can be selected in the Trust Software Installer menu which starts automatically when the Trust Installation CD ROM is inserted into your CD ROM drive The program also contains a detailed Help function 6 Maintenance Regularly clean the glass plate with a soft clean cloth to remove dust fingerprints and other dirt It is important to keep the glass plate clean because dirt on the glass plate will be visible in the scanned image Note Do not use any aggressive liquids liquid cleaning products or sprays to clean the scanner or the glass plate 11 TRUST DIRECT WEBSCAN 19200 7 Troubleshooting Method f Read the solutions given below 2 Check for up to date FAQ s drivers and instruction manuals on the Internet trust com 12389 Possible solution The scanner Scanner connected to Remove the scanner from the does not the USB port of the USB port first install the TWAIN function after computer before the driver and the applications and being connected TWAIN driver and the then connect the scanner See to the USB port applications were chapter 3 installed Scanner cannot You have no Make sure you are logged on as be installed in a
17. r name may vary in the Control Panel for different operating systems 5 Using the scanner Scans can be made in two different ways using the Trust Direct Webscan 19200 namely via the Direct Scan application the easiest way or via the TWAIN interface window more options See the chapters below for instructions on how to use the scanner 5 1 Direct Scan application The Direct Scan application is the easiest way to scan With one touch of the buttons on the scanner you can scan a photograph or document and open it in a photo editing program Photo Express send it by fax print it or send it via e mail Follow the instructions given below 1 After the software has been installed a Direct Scan icon will be included in the Windows taskbar If this icon is not visible click on Start Programs Trust Direct Webscan 19200 and select Direct Scan from the menu The scanner buttons can now be used to make a scan Note The Direct Scan icon is not included in the taskbar in Windows XP The Direct Scan function is integrated in the Windows XP Scanner amp Camera Wizard TRUST DIRECT WEBSCAN 19200 Note You must have installed Photo Express on your computer to be able to scan directly to this application See chapter 3 for more information Note If there is a cross through the Direct Scan icon then the scanner has not been connected correctly Check the USB connection and if necessary restart your compute
18. rds and greetings cards using the image And many more See the Ulead Photo Express instruction manual for a detailed explanation of the possibilities available with this program This instruction manual is located in the Manual folder on the Ulead CD ROM In the Manual folder select the language you wish to use to read the instruction manual The instruction manual is located in this folder in the PDF format Adobe Acrobat Reader must be installed on your computer to be able to read the instruction manual This program can be found on the Trust Installation CD ROM in the Acrobat folder A short description of how the scanner s TWAIN interface window can be opened in Photo Express is given below 1 Start Ulead Photo Express 2 A registration window will appear the first time Photo Express is started Click on Register Now if you wish to register Photo Express If you do not wish to register Photo Express select Don t show again and click on Register Later 3 Click on Get Photo at the top of the main menu of Photo Express and select Scanner 4 The Device Type window will appear only once Choose the Flatbed scanner option to select the Trust DIRECT WEBSCAN 19200 and click on OK 5 A number of scanner options will be displayed in the left hand window of Photo Express For Select data source A select the Trust DIRECT WEBSCAN 19200 see figure 3 6 For Fi
19. red by qualified personnel The cable or plug is damaged or worn The device has come into contact with rain water or another liquid TRUST DIRECT WEBSCAN 19200 3 3 1 Installation Uninstalling old drivers and devices The most common cause of faults during installation is the presence of a driver for a similar old device The best solution is to first remove all drivers related to old devices before installing the new driver Make sure you only delete programs for old unused similar devices 1 2 3 3 2 Note Note Note Enter the Windows Safe Mode Press F8 when starting Windows before the Windows start screen is displayed and select Safe Mode Click on Start Settings Control Panel and double click on the Add Remove Programs icon Find all the programs for similar old devices and remove these by clicking on the Add Remove button When in the Safe Mode it is possible for some programs to appear twice In that case remove all the programs which appear twice Restart the computer Installing TWAIN in Windows 98 Windows ME Windows 2000 and Windows XP The latest drivers can be downloaded from www trust com 12389 Make sure you use the 12389 02 scanner version 2 0 48bit HW driver Check whether a new driver is available and use this for the installation Make sure all other programs except Windows are closed during the installation When i
20. s Scan result is too Monitor is set too dark Change the brightness on the dark monitor 12 TRUST DIRECT WEBSCAN 19200 Possible solution Scan result is poor quality Scanner functions slowly Error report during scanning Across is visible through the Direct Scan icon and the application does not start An error message is displayed when clicking on the Scan button in the Direct Scan application An error message is displayed when clicking on the Copy button in the Direct Scan application The number of colours of your screen is set too low Set your screen adapter to a minimum of 65 535 colours 16 Resolution set too low Set the resolution to a minimum of 300 DPI Number of colours of your screen adapter is set too low Surface of the glass is dirty All dirt on the glass plate is visible in the image Set for a very high resolution Insufficient memory Hard disk is full Resolution is too high Scanner is not correctly connected to the USB port No editing software Photo Express has been installed No printer installed in your computer Set your screen adapter to a minimum of 65 535 colours 16 Clean the glass of the scanner thoroughly See chapter 6 n practise a resolution of 2400 dpi at maximum is sufficient Use higher solutions only for small original images You need a minimum of 32MB RAM memory 64MB or more is recommende
21. ty scan of a photograph Scanning at 19200 dpi requires a lot of hard disk space and is only intended for detailed scanning of small originals for example postage stamps Descreen None No raster pattern is selected Newspaper Selects the raster pattern for a newspaper Magazine Selects the raster pattern for a magazine or printed material Art Print Selects the raster pattern for an art print Custom For setting your own raster pattern Colour Match On Displays the true colours of the image Off Increases the colour range The image may vary from the original Colour For maintaining the colour balance between the brightest and Balance darkest colours Scaling For increasing or decreasing the size of the image Width amp Displays the height and width of the selected area Height Image Size Displays the computer memory or disk space necessary for scanning and saving the selected area 5 3 2 Advanced Settings Enhance The Enhance Advanced Settings folder contains settings which you can apply to the original image before making the final scan This folder also contains two small images of the preview scan All changes made in this folder are visible in the right hand image See the table below for the various settings Function Option Description Channel Master The uniform addition or reduction of selector all colours Red
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