Plantronics M12
Contents
1. Compatibility Switch until you hear a clear dial tone Experimenting with vari ous switch settings will not harm the amplifier or your telephone english VISTA engl mech al 9 16 02 5 12 PM Page 6 Put on headset Refer to your headset s User Guide to adjust the microphone position for best performance Lift the phone s handset off the cradle and place it on your desk Make sure your Vista amplifier settings are in default See page 4 for details Call a friend or colleague Adjust the Incoming Volume using the Incoming Volume Thumbwheel Refer to page 10 for more details Adjust the Outgoing Volume Control until the person on the other end can hear your voice at an appropriate level See page 10 for more details If your friend cannot hear you or you hear a buzz or hum try changing the Compatibility Switch See page 5 for more details Try activating the Mute function by depressing the Mute Switch colored indicator showing Release the Mute Switch no colored indicator showing to deactivate the Mute function See page 11 for more details If you used batteries in your Vista amplifier try removing the batteries If you lose power your phone model requires power for your Vista amplifier Replace the batteries english VISTA engl mech 9 16 02 5 12 PM Page 8 DEFAULT SETTINGS MAKING AND RECEIVING CALLS WITH A HEADSET ADJUSTING HEADSET INC2. 6 02 5 12 PM Page iv F connections amp features Connect the Vista amplifier to your telephone as shown Follow the four easy steps on the following pages for complete installation details Amplifier Features SoundGuard Plus Sound Compression protects you from harsh noises such as fax tones Call Clarity System improves incoming and outgoing sound Switch easily between headset and handset Incoming and outgoing volume control Mute english INSTALL BATTERIES ATTACH TO PHONE AND HEADSET SET DEFAULT SETTINGS SET TELEPHONE AMPLIFIER COMPATIBILITY SWITCH VISTA engl mech 9 16 02 5 12 PM Page 2 F INSTALLATION STEPS INSTALLATION STEPS see 1 install batteries phone and headset The Vista Amplifier requires power 1 Unplug your telephone s handset cord to work with most phones from the telephone base 1 Remove the Battery Access Door located on the side of the amplifier by placing your thumb on the door and pushing down 2 Install two AA alkaline batteries and replace the door N Plug your telephone s handset cord into the Vista amplifier handset jack 5 3 You will hear three beeps through the headset when the batteries are low 3 Connect your telephone base to the Vista amplifier telephone jack a using the short curly cord On your telephone base plug the short curly cord into the outlet normally used for your handset 4 Plug the headset cord
3. OMING VOLUME HEADSET OUTGOING VOLUME MUTING A CALL MAKING AND RECEIVING CALLS WITH A HANDSET Default settings These are the default settings for headset use Headset Handset Selector is depressed colored indicator showing Mute Switch is released no colored indicator showing Incoming Volume Thumbwheel is set to 4 Making and Receiving Calls with a Headset Put on headset Make sure the amplifier settings are in default Lift the phone handset off the cradle and place on your desk Make or receive your call You will use the dial pad and or other features of your telephone as you would normally To end the call hang up the handset english VISTA engl mech 9 16 02 5 12 PM Page 10 LEARN THE BASICS Adjusting Headset Incoming Volume Adjust the volume by turning the Thumbwheel on the top panel Try different volume settings 1 is the quietest and 9 is the loudest Make a Test Call see page 7 provides more details about adjusting your incoming volume Adjusting Headset Outgoing Volume Outgoing Volume is pre set Try making a test call before adjusting see page 7 To access the Outgoing Volume Control remove the panel on the left hand side of the amplifier The same panel houses the Telephone Amplifier Compatibility Switch Use the screwdriver attached to the bottom of the amplif
4. VISTA cov eng mech 9 16 02 5 18 PM Page 30 Vista Universal Modular Amplifier M12 34S Epcinal Sire et Senta TE riu CA 95060 ices eel pros OL0 ronan 1600 www plantronics com Printed in USA Q PLANTRONICS 43346 01 9 98 O PLANTRONICS 1998 Plantronics Inc o VISTA engl mech 9 16 02 5 12 PM Page ii to the from Plantronics The Vista Universal Modular Amplifier adapts your telephone to a Plantronics headset and provides control of the sound through your headset The Vista amplifier has built in sound conditioning and protection This User Guide will help you install your Vista amplifier and learn its basic operations The Vista amplifier is not designed to work on tele phones that have the dial pad in the handset or on cordless telephones part Install in 4 easy Steps Install batteries Attach to phone and headset Set default settings Set telephone amplifier compatibility switch Make a test call Learn the basics PART II PART III koa Battery Access Door Telephone Amplifier Compatibility Slide Switch Telephone Amplifier LAN Compatibility Slide Switch Cover KT NI het do Outgoing Volume Control Incoming Volume Thumbwheel Headset Handset Selector Mute Headset Jack Telephone Jack Screwdriver Handset Jack AC Power Supply Jack AC Power Supply Amplifier to QD Coil Cable Amplifier to Telephone Coil Cable A VISTA engl mech 9 1
5. dicates when headset is in use ITEM PART Plantronics Custom 40715 01 Cradle Mate Cradle Mate only easy to use device that mechanically holds handset off hook ITEM PART Cradle Mate only 40714 01 english VISTA engl mech 9 16 02 5 12 PM Page 18 WARRANTY AND SERVICE WARRANTY AND SERVICE The following warranty and service information applies only to the U S and Canada For infor mation in other countries please contact your local distributor To obtain in or out of warranty service please prepay shipment and return the unit to the appropriate facility listed below IN THE UNITED STATES IN CANADA Plantronics Service Center Plantronics Service Center 345 Encinal Street 1455 Pitfield Blvd Santa Cruz CA 95060 Saint Laurent Quebec H4S 1G3 Tel 800 544 4660 Tel 800 540 8363 831 458 7700 514 956 8363 Fax 800 279 0162 Fax 514 956 1825 Please use the original container or pack the unit s in a sturdy carton with sufficient packing material to prevent damage Include the following information 1 A proof of purchase indicating model number and date of purchase 2 Bill to address 3 Ship to address 4 Number and description of units shipped 5 Name and telephone number of person to call should contact be necessary 6 Reason for return and description of the problem Damage occurring during shipment is deemed the responsibility of the carrier and claims should be made di
6. ier to adjust the Outgoing Volume Control Turn clockwise to make your voice louder to the caller Turn counter clockwise to make your voice qui eter to the caller Replace the panel door and the screwdriver english LEARN THE BASICS Muting a Call Activate the Mute function by depressing the Mute switch colored indicator showing Deactivate the Mute function by releas ing the Mute switch no colored indicator showing Making and Receiving Calls with a Handset Release the Headset Handset switch no colored indicator showing Use the phone handset as you normally would english VISTA engl mech 9 16 02 5 12 PM Page 12 Maintenance Hints Trouble Shooting Guide I DO NOT HEAR A If you are using batteries confirm that they DIAL TONE WHEN are good and placed in the battery compart TRY TO MAKE OR ment correctl RECEIVE A PHONE y CALL If you are using an AC Power Supply confirm that it is plugged in and the power outlet is turned on Confirm that the Headset Handset Selector switch is depressed colored indicator showing Confirm that you have lifted the telephone handset out of the cradle Confirm that the telephone handset cable and the short curly pigtail to the telephone are con nected to the correct jacks see Installation Confirm that the Telephone Amplifier Compatibility Switch is in the correct setting for yo
7. into the Quick Disconnect QD module on the long curly cord coming from the front of the amplifier The QD will allow you to disconnect the headset from the amplifier when you are not using the phone or need to move away from the amplifier while leaving your headset in place 2 english english 3 VISTA engl mech 9 16 02 5 12 PM Page 4 F INSTALLATION STEPS s3 set default settings These are the default settings for headset use Headset Handset Selector is depressed colored indicator showing Mute Switch is released no colored indicator showing Incoming Volume Thumbwheel is set to 4 The Outgoing volume has been pre set You can adjust it when you place your first call see page 6 english see set LRE Put on headset Lift the phone s handset off the cradle N INSTALLATION STEPS and place it on your desk If you don t hear a dial tone adjust the Telephone Amplifier Compatibility Switch as indicated below Remove the Telephone Compatibility Switch Access Door by placing two fin gers or thumbs on the raised bumps and pushing down Remove the flat plastic screwdriver from the bottom of the amplifier by slid ing it through the braces holding it in place Make sure the amplifier is in the default settings and your telephone handset is off of its cradle Using the screwdriver slide the
8. rectly with the carrier The name Plantronics the Plantronics logo and SoundGuard are registered trademarks of Plantronics Inc Vista Quick Disconnect Call Clarity and SoundGuard Plus are trademarks of Plantronics Inc Velcro is a registered trademark of Velcro USA 18 english WARRANTY AND SERVICE FCC REGISTRATION INFORMATION This equipment complies with Part 68 of the FCC rules On the bottom of the modular adapter is a label that contains among other information the FCC registration number and ringer equiva lence number REN for this equipment If requested this information must be provided to the telephone company The telephone company may make changes in its facilities equipment operation or procedures that could affect the operation of the equipment If this happens the telephone company should provide you advance notice in order for you to make the necessary modifications to maintain uninterrupted services If you experience problems with your headset please refer to the warranty section for information on warranty and repair service If the problem is causing harm to the telephone network the telephone company may request that you remove the equipment until the problem is resolved In extreme cases the telephone company may be forced to disconnect your service before notifying you of the problem english 19
9. til the hum disappears Experimenting with various switch settings will not harm the amplifier or your telephone If you are using batteries to power the Vista Amplifier the three beeps tell you that the batteries are low and need to be replaced See Install Batteries on page 2 english B ea VISTA engl mech 9 16 02 5 12 PM Page 16 SSN A W REPLACEMENT PARTS AND ACCESSORIES FOR VISTA For information on accessories and spare parts call Plantronics at 1 800 544 4660 or visit the Plantronics web site at www plantronics com AC Power Supply ITEM PART AC Power Supply 26503 01 Telephone Amplifier Compatibility Slide Switch Door ITEM PART Telephone Amplifier 44015 01 Compatibility Slide Switch Door Battery Door ITEM PART Battery Door 44014 01 Amplifier to Telephone Coil Cable male to male modular plugs ITEM PART Amplifier to Telephone 40974 01 Coil Cable Amplifier to QD Coil Cable QD to male modular plug ITEM PART Amplifier to QD 26716 01 Coil Cable english REPLACEMENT PARTS AND ACCESSORIES FOR VISTA Velcro Amplifier Attachment Kit ITEM PART Velcro Amplifier 17521 01 Attachment Kit Amplifier Security Device attaches amplifier to desk ITEM PART Amplifier Security 40696 01 Device Plantronics Custom Cradle Mate holds handset off hook and a flashing BUSY light in
10. ur phone see Set the Telephone Amplifier Compatibility Switch on page 5 You may want to try moving the switch through all of the positions until you hear a clear dial tone Experimenting with various switch settings will not harm the amplifier or your phone The Plantronics Help Desk is ready to assist you Monday through Friday 8 00 AM to 5 00 PM PST 800 544 4660 english 13 VISTA engl mech 9 16 02 5 12 PM Page 14 F Maintenance Hints Trouble Shooting Guide MY CALLERS SAY THAT THEY CAN T HEAR ME AT ALL OR THEY CAN T HEAR ME VERY WELL GET A LOW PITCHED HUM IN MY HEADSET SPEAKER AND OR MY CALLERS COMPLAIN THEY CAN HEAR HUM HEAR THREE BEEPS IN THE HEADSET Make sure the microphone of your headset is positioned in front or near your mouth If you are using a noise cancelling headset the position of the microphone is very important You may need to adjust the Outgoing Volume See Adjusting Headset Outgoing Volume on page 10 Confirm that the Telephone Amplifier Compatibility Switch is in the correct setting for your phone see Set the Telephone Amplifier Compatibility Switch on page 5 You may want to try moving the switch through all of the positions until your caller hears you clear ly Experimenting with various switch settings will not harm the amplifier or your telephone Try moving the Telephone Amplifier Compatibility Switch through all of the positions un
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