British Telecom Response 75+
Contents
1. power up Unplug the line cord and power cord Wait 5 minutes and then replug Press the button on your answering machine Flashing should stop and BT Response 75 should reset to settings on first power up Messages are not being recorded If messages are not being recorded make sure your BT Response 75 is set to Answer On mode with the button it is flashing in the display the memory is full and new messages will not be recorded delete some old messages You cannot hear messages or incoming calls Your BT Response 75 volume may be set too low Adjust the volume with button You experience a power cut Settings and messages should be saved until power resumes It will not be able to record any new messages however You cannot access remotely Make sure that the telephone you are using to access your BT Response 75 has a TouchTone keypad When entering your code make sure you allow enough time at least 2 seconds between digits for your BT Response 75 to recognise each one 20 Help VIP function does not respond Make sure that VIP is switched on See To switch VIP on or off page 14 To reset your BT Reponse 75 Plus If you encounter a problem and your BT Response 75 will not respond to any button presses turn off the power for 10 seconds Turning the power back on will reset your BT Response 75 to Answer On mode All messages will be lost when resetting your BT Response 75 Clicki2. cable into the back of the BT Response 75 To prevent the cable being pulled out accidentally place the cable behind the clip on the back of the unit 2 Plug the power adaptor into the mains power wall socket and switch on The Messages display will flash for about 38 seconds and then show no messages The display will then flash slowly until any button is pressed 3 Unplug your phone from the telephone wall socket Then plug the telephone cable attached to your BT Response 75 into the telephone wall socket 4 Plug the telephone line cord from your telephone into the back of the BT Response 75 You can now use your telephone as normal Mains power adaptor Telephone line cord from your phone To telephone wall socket Check your telephone wall socket If you do not have a modern phone socket call Freephone 0800 800 150 and ask for a BT engineer to come and fit the correct socket This is a chargeable service IMPORTANT Only use the cables provided with the product Getting started IMPORTANT Before you wall mount please check that e you are not drilling into any hidden wiring or plumbing e the mains power adaptor will reach the plug socket BT are not responsible for any damage injury caused while attempting to wall mount your phone To quickly check the time Press and release the EB button the day and time is announced in hours and minutes AM and PM The time on your BT Response 75
3. last call to your number i Consequently the day of the call will always be recorded as today Therefore it is recommended hat you check your messages on a daily basis he free 1471 announcement also asks if you wish to return the call In fact you are not able o do this ii There is a small chance that the wrong number is associated with a message This is because a 2nd call may arrive whilst a 1st callers message is being recorded and your BT Response 75 cannot call back until after the message has been completed To switch VIP on off Answer 1 Whilst holding down the button press a VIP will be switched on Repeat the procedure to switch VIP off again To check the VIP code and setting 1 Press and release the button The 2 digit VIP code will be announced and whether the VIP setting is on or off To change the VIP code 1 Press and keep holding Fi 2 Use the and EG buttons to choose a number between 00 to 59 When you reach the number you want release the button and your new code will be announced 1471 feature After each incoming message your Response 75 is set to dial the free 1471 service and record the announcement that gives you the telephone number of your caller whether they leave a message or not Therefore when you play back messages you will be given the caller s number and time of the call The message display will show fag when dialling the 1471 service The 1471 feature is pre set
4. off Delete messages during playback Delete all messages after playback Note On the underside of the unit you will find a quick reference guide which you can swing out giving you instructions on some of the products most useful features ering machine Skip forward during message playback Check change answer delay setting Check day and time Set day and time Switch Answer Only mode on off JI Ans Mog a sponse Pause message playback Play messages Record memos Adjust speaker volume Message display Shows status eg Recording see next page E Main function E Secondary function 6 Getting to know your answering machine Guide to the message display Message display shows Bi H flashing A E flashing rapidly Power off Power up or reset about 8 seconds Answer Off mode Answer On mode Number of recorded messages memos from 0 9 displayed Answer On mode More than 9 messages memos are recorded Answer Only mode Audible message alert ON Audible message alert OFF Message paused Message recording memo outgoing message or incoming message Remote access in progress Memory full Setting or reading Answer delay 1471 function in progress Error Getting started Location You will need to place your BT Response 75 near to your telephone and close enough to a mains power and telephone socket so that the cables will reach Setting up 1 Plug the power adaptor
5. 5 will now announce the full day and time Your BT Response 75 is ready to start receiving messages Using your answering machine Switching on off You can switch the answering machine on or off or set it to Answer Only mode so callers hear your outgoing message but are not able to leave a message of their own Answe J 1 Press a You will hear Answer on or Answer off When the answering machine is off the message display shows H When on the display shows the number of recorded messages Switch to Answer Only mode 1 Press w You will hear Answer only on and the display will show H Your callers will not be able to leave a message now 2 Press again to switch Answer Only mode off You will hear Answer only off Your BT Response 75 will return to Answer On mode and display the number of messages received Receiving messages After following the set up procedure your BT Response 75 is ready to receive and record messages and memos Your BT Response 75 can record up to 50 minutes of messages and memos and each incoming message can be up to three minutes long If the maximum message length is reached while a caller is leaving a message your BT Response 75 will announce Thank you for calling and then end the call If the memory becomes full while a caller is leaving a message it will announce Memory full thank you for calling and end the call If the memory cap
6. User Guide BTE Messages Z i Delete Volume Welcome to your BT Response 75 Digital Answering Machine 50 minutes recording capacity Offers the benefits of digital recording Voice prompts Helps you to follow instructions more easily VIP feature Sets your answering machine to answer calls silently but allows designated callers to alert you with a beep tone Call return 1471 After each incoming message the machine will dial 1471 and record the announcement that gives you the telephone number of your caller whether they leave a message or not Audible message alert Your answering machine beeps to let you know when you have new messages This can be switched on and off Remote access with security PIN You can ring your BT Response 75 from another phone and switch it on or operate it to play back your messages Message counter Allows you to see if the machine is on or off how many messages have been left or when the memory is full Time amp day stamp Announces the time and day each message was received Answer delay Allows you to set the number of rings before calls are answered 8 step electronic volume control Lets you set the loudspeaker volume for message playback outgoing message and voice prompts This User Guide provides you with all the information you need to get the most from your BT Response 75 Before you first use your BT Response 75 you will ne
7. acity is full the display will flash H and your answering machine will not record further messages 10 Using your answering machine During message playback the message indicator shows the number of the message being played El flashes if the message is number 10 or more Listening to your messages and memos When new messages or memos are received you will hear a message alert beep which can be switched off see next page and the message display will show the number of messages that are recorded in the memory If there are more than 9 the display will flash Ej 1 Press Sita The number of messages will be announced and then played back in the order they were received When all the messages have been played you will hear End of messages and the message counter will count down from 8 to 0 During playback press to adjust the speaker volume see next page to pause playback press again to resume playback Skip gt to skip to the beginning of the next message ip once to return to the start of the current message or twice to skip back to the previous message to stop playback ef ERD to mark message for deletion Delete To delete individual messages 1 During message playback press the button Your BT Response 75 announces Message deleted The message is only marked for deletion at this stage not actually deleted Once the message counter has counted down from 8 to 0 at the end of message pla
8. d compatible switchboards which support tone dialling and time break recall If in doubt please consult your service provider It may also be connected to switching systems that use tone MF or pulse LD signalling with earth or timed break recall If in doubt your switch supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling BT Freefone 0800 800 152 If you do not have a compatible switchboard it cannot be guaranteed that your BT Response 75 will operate correctly under all possible conditions of connection Please note 1471 feature will not work on a switchboard Generally your BT Response 75 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls It cannot be used to answer calls on PBXs configured for dial 8 night service unless a suitable adaptor is purchased not available from BT BT amp British Gas J Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit Aye bt com betterworld products BTE Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services an
9. d equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2008 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed and produced by The Art amp Design Partnership Ltd BT Response 75 10 08 Issue 1
10. ear a long beep and your message will be played back to you You will then hear along beep and your BT Response 75 will return to the answer mode selected To re record your OGM repeat this procedure To check your outgoing message 1 Select the answer mode you want to check and press OGM fl Your outgoing message will be played back to you To delete your outgoing message You can delete either of your outgoing messages and return to the pre recorded outgoing messages Ensure that you select the correct outgoing message that you want to delete For example if you want to delete the Answer Only outgoing message make sure your BT Response 75 is set to Answer Only first 1 Press the OGM button 2 During playback of your outgoing message press the button Your OGM will stop playing you will hear a short beep and your BT Response 75 will return back to the pre recorded outgoing message Using your answering machine Answer delay Your Response 75 is set to answer calls after 4 rings however you can change this Time Saver number to between 2 9 rings or time saver The time saver option can save you the cost of a call when accessing your machine remotely see page 16 for further details on remote access To check the current answer delay setting When set to Time Saver your BT Response 75 will answer after 6 rings if no new messages have 1 Press the Rila button You BT Response 75 will announce the current ring bee
11. ed to set it up This doesn t take long as it is easy to do Just follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Response you may find the answer in the Help section at the back of this guide Got everything e BT Response 75 digital answering machine with telephone line cable attached e Plug mounted energy efficient power adaptor item code 045209 e Screws and wall plugs for wall mounting IMPORTANT Only use the telephone line cord supplied In this guide Getting to know your answering machine Guide to the message display 20 eeee Getting started LOCATION tins ary screamed sits E E S HINGUP disc ascceaceed danie dadeaadawseatinas Wall mounting optional 0 22 eee Set the time and day eee e eee ee eee eee Using your answering machine Switching on off cece ccc e cece eee e neces Switch to Answer Only mode 0eeee eee Receiving messages cece eee eee eee ee eee Listening to your messages and memos To delete individual messages eeeee To cancel message deletion eeeee eens To delete all messages 20 cece eee ee ee ees To adjust the loudspeaker volume Message alert beep on off eee eee Recording your own outgoing message To check your out
12. ent and you cannot leave a message so please call later and callers will not be able to leave a message You can use these outgoing messages or you may prefer to record your own Using your answering machine 11 Please note If you alter the volume during playback of a message the beep does not sound but the volume will change accordingly If the volume level is below mid volume it will automatically return to the mid volume setting when any buttons are pressed for example if a message is played back The volume is unaffected during remote access or call screening 22 Using your answering machine Please note When set to Answer Only the fag button will not function You can record an outgoing message of up to 2 minutes long To record your own outgoing message Answer 1 Choose which answer mode you want to record a message for press Irai for Answer On press WEY for Answer Only You can record separate messages for each and the outgoing message played will depend on the mode you have selected Your outgoing message may sound something like this Hello I m sorry can t take your call at present If you would like to leave a message please speak after the tone 2 Press and hold Way You will hear a beep and the display will show H Keep holding OGM and speak your message clearly about 15 30 cms from the microphone 3 When you have finished recording release the OGM button You will h
13. et the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords and power supply units Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office For guarantee purposes proof of purchase is required so please keep your receipt Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Response 75 has a REN of 1 A total REN of 4 is allowed if the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 R amp TTE Directive amp Declaration of Conformity This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network an
14. going message 200 To delete your outgoing message 0 Answer delay cce cece eee e eee e nee eeeee To check the current answer delay setting To set the answer delay cece ence eee ee VIP TeQtures i sais cingeic ave cowed vated eae es To switch VIP on off 0 cee cece eee eee ee To check the VIP code and setting To change the VIP code cece eee eee eeeees 14 1 feat na rSviuiceane eee haeive ware ESSE To switch 1471 on off 0 cece eee ee eee eee Recording a memo 0 cece e cece eee eeee Call screGnings coe sareescad thea eeseete we eees Remote access Your security COd 1 eee eee eee eee eee eee ee 16 To operate your BT Response 75 remotely 16 Menu for remote access 20s eee cere cence 17 To turn your BT Response 75 On sees eee ee 18 Help General information Safety ean aaraa Qe baecae Gide EEE 21 Product disposal instructions 20eeeeee 21 Guarantee granen ienn o a E E Wacrhela See 21 Technical information 200s cece cece eee ee 22 Getting to know your answ Skip back during message playback Switch message alert beep on off Switch 1471 Check current mode on off outgoing message Record outgoing message DS BT RI Stop message playback VIP Check current 0 VIP code Change VIP code Switch VIP on off Switch answering machine on
15. is announced using the 12 hour clock Be sure to hold down the REJ or QA buttons long enough for your machine to say whether it is am or pm Wall mounting optional Your BT Response 75 can be wall mounted using the wall plugs and screws provided 1 Insert the wall plugs so they re flush Drill two holes in the wall 72mm apart in the position you want to 7 mount your BT Resonse 75 lt A WALL PLUG SCREW with the wall and drive in the screws 72mm leaving a small gap between the screw heads and the wall Place your BT Response 75 over the screw heads and gently slide it down Set the time and day Your Response 75 will store the time and day an incoming message or memo was received so you will need to set the correct day and time 1 2 Press and hold the WED button The current day setting will be announced Whilst holding down the GE button use the lt Skip and buttons to select the correct day When the day setting you want is announced release the GEE button Press and hold the WEP button The current hour setting is announced Whilst holding down the QE button use the and Ea buttons to select the correct hour using the 12 hour clock To move more rapidly through the hour settings you can press and hold the lt lt Skip and buttons When the hour setting you want is announced release the WED button Repeat steps 3 4 to set the correct minutes Your Response 7
16. n recorded or 2 rings if new messages have A i k been recorded for more information on remote delay setting and show the setting on the display access seepage de To set the answer delay 1 Press and keep holding E The current answer delay setting is announced followed by further answer delay options The message counter displays the selected answer delay setting 2 When you hear the setting you want release the ED button After 2 seconds your BT Response 75 will announce the new answer delay setting and then return to Answer On mode The setting will be shown on the display VIP feature The VIP feature sets your answering machine to answer calls silently do not VIP is pre set to Off disturb but allows designated VIP callers to alert you with a beep tone that they are trying to contact you This feature will only work in Answer On mode To allow VIP callers to send an alert you will need to tell them the VIP code The pre set code is 40 When a VIP caller calls you they need to enter the VIP code when they hear your outgoing message The VIP alert will last for 30 seconds If VIP callers wish to cancel the alert they need to press on their telephone keypad The unit will give a long beep at the end of the OGM the caller can then leave a message after the beep 13 14 Using your answering machine Please note Your BT Response 75 will automatically record he free 1471 service announcement of the day and time of the
17. ng from answer machine In some instances when the 1471 feature is switched on you may hear a series of quiet clicks This is normal operation No OGM You may have accidentally pressed the OGM button for too long when checking your outgoing message and recorded a short silent outgoing message Re record your outgoing message which will allow you to delete it if you wish or re instate the pre recorded outgoing message BT accessories and replacement items For a full range of accessories and replacement items for BT products please call 0870 240 5522 or visit www shop bt com General information Safety General e Simply clean your BT Response 75 with a damp not wet cloth or an antistatic wipe Never use household polish as this may damage the product Never use a dry cloth as this may cause static shock Only use the power supply included with the product Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine The item number for the power supply unit is 045209 e Do not open the BT Response 75 This could expose you to high voltages or other risks This product should not be used near emergency intensive care medical equipment Environmental e Do not expose to direct sunlight e The product may heat up This is normal However we recommend that you do not place the product on antique veneered wood to avoid damage e Do not stand your product on carpets or other s
18. ou have 8 seconds to enter your security code You can then delete messages see To delete messages page 10 To switch your answering machine on off When you hear End of messages or You have no messages within 8 seconds press Your BT Response 75 answering machine will switch off and announce Answer off Press again within 8 seconds to switch it back on again Your BT Response 75 will announce Answer On To switch between Answer Record and Answer Only mode When you hear End of messages within 8 seconds press Your BT Response 75 will announce Answer Only on or Answer Only off Press again to change the setting To change your outgoing message When you hear End of messages or You have no messages within 8 seconds press Q twice Your BT Response 75 will beep to let you know it is starting to record When you have finished recording your new outgoing message press and hold button for one second Your BT Response 75 will beep and play back your message To reinstate the default outgoing message press during playback of your message To check your outgoing message When you hear End of messages or You have no messages within 8 seconds press Your BT Response 75 will play back your outgoing message To turn your BT Response 75 on This is useful if you forgot to turn on your answering machine before going out 1 Call yo
19. ppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Response 75 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Response 75 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product 22 General information The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 19 Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must me
20. s Your security code To keep your messages private your BT Response 75 requires you to enter a 2 digit security code before you can play back your messages For your security code look at the swing out label on the underside of the machine You cannot change the security code To operate your BT Response 75 remotely During remote access the message counter 1 Dial your BT Response 75 phone number When you hear your outgoing message i m on your BT Response 75 will flash iJ press the button on the phone you are using You will hear 2 beeps 2 Enter the first digit of your security code within 8 seconds You will hear a beep 3 Key in the second digit of your security code You will hear another beep If you enter the incorrect code your BT Response 75 will announce Security code error Please enter again If you enter the wrong code again your BT Response 75 will announce Security code error Thank you for calling and then end the call Once you have entered the correct security code you can operate your answering machine remotely using the telephone keypad See the following page for the remote access menu If you have no messages your BT Response 75 will announce You have no messages and wait for 8 seconds for you to enter another remote instruction If you have new messages your BT Response 75 will announce You have x message s and then play them back to you Remo
21. te access Menu for remote access You can now listen to your messages and memos and access various other remote functions using the telephone keypad as follows To repeat current message During message playback press To replay all messages When you hear End of messages within 8 seconds press To skip backwards to the previous message During message playback press twice to skip back to the previous message or three times to move back two messages etc To skip forwards to the next message During message playback press Skip forward two messages by pressing twice skip forward three messages by pressing it three times and so on To delete the current message During message playback press Message deleted will be announced To delete all messages When you hear End of messages within 8 seconds press on your keypad Your BT Response 75 will announce All messages deleted To stop cancel a command During message playback press You will hear two beeps To pause a message During message playback press You will hear a beep every 10 seconds If you pause for longer than 60 seconds the line Press again to resume playback will be disconnected 17 18 Remote access Memory full If the memory is full you will have to delete some messages before your BT Response 75 will switch to answer on mode After you hear the memory full announcement y
22. to on but can be switched off To switch 1471 on off Press the 2229 button You will hear 1471 on or off as appropriate Using your answering machine 15 Recording a memo You can use your BT Response 75 to record a memo which can be played back by another user A memo can be of any length up to the maximum recording time available 50 minutes 1 Press and keep holding the af button Your BT Response 75 will beep and the display flashes H when recording begins 2 Speak your memo clearly about 15 30 cms from the microphone 3 To end the recording release the A button Your BT Response 75 stores memos and treats them in the same way as incoming messages Call screening You can let your BT Response 75 answer an incoming call and hear the caller s voice through the loudspeaker so you can decide whether or not to take the call in person Make sure that the volume is set to an audible level and that the VIP feature is off Allow the incoming call to be answered by your BT Response 75 as normal You will hear the caller begin to leave a message If you want to talk to the caller in person pick up your handset and speak Your BT Response 75 will automatically stop recording and reset to answer new calls mm Remote access By calling your BT Response 75 from another TouchTone phone you can remotely access your answering machine allowing you to switch it on or off and listen to your messages and memo
23. ur BT Response 75 and let it ring It will answer the call after 20 rings When you hang up the answering machine will be switched on and will answer calls Help Most problems are caused by something very simple and can be fixed with a few simple checks e Make sure both the mains power adaptor cable and telephone line cord are plugged into the correct sockets and plugged in at the wall e Make sure you use all the cables that came in the box not those from a previous product e Make sure the product is not located too close to other electrical appliances as this can sometimes cause interference or a buzzing sound Using your BT Response 75 on a broadband Internet enabled line Remember to plug the answering machine into the wall socket via an ADSL microfilter if you have broadband Internet on your phone line otherwise you may have problems with this product and your broadband service Additional BT ADSL microfilters can be purchased from www shop bt com No display Check that your BT Response 75 is correctly connected to the mains and that the power cable is inserted correctly into the back of your BT Response 75 No dialling tone Check your line cord is correctly connected to the socket and your BT Response 75 BT Response 75 display is flashing continuously This indicates an error Press any button on your answering machine The flashing should stop and the answering machine should reset to its settings on first
24. urfaces which generate fibres or place it in locations preventing free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as in bathrooms e Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration of the storm as damage is not covered by the guarantee Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic x Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their su
25. yback all messages marked for deletion are deleted To cancel message deletion 1 By pressing the Zia button during the 8 second countdown at the end of all message play the messages selected for deletion will be saved To delete all messages 1 Wait until playback of all messages has finished and the message counter begins to count down from 8 to 0 During the countdown press Delete Your BT Response 75 announces All messages deleted i To adjust the loudspeaker volume The message playback volume can be set to a level suitable for you The default volume setting is 3 mid level To decrease the volume Q3 v increase the volume As you press a beep sounds at the level you are selecting When the volume is at its highest or lowest level you will hear 2 beeps Message alert beep on off Press and hold EEJ to switch between on and off Your BT Response 75 will announce the current message alert status Recording your own outgoing message OGM The outgoing message is the message a caller hears when your BT Response 75 answers a call Your BT Response 75 comes with 2 pre recorded outgoing messages one for Answer On mode and one for Answer Only mode When set to Answer On your BT Response 75 will announce Hello your call cannot be taken at the moment so please leave your message after the tone When set to Answer Only your BT Response 75 will announce Hello your call cannot be taken at the mom
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