LaCie 301838U external hard drive
Contents
1. 26 5 5 Removing and Installing Drives ecce t eet rer oe ee OR EN ved 27 6 TROUBLESHOOTING AR EE toten a Eee aa sva ione aoa reda ena ipea ease e E ERE RE RE eae Ere 28 6 1 Manual UGA GES uccide eene 28 O2 ein RN T ge EA nt cy ssa seen ce AE OE RO EE 28 6 9 LED es el AE EA OE N OR OE N HE EES 29 6 4 LaCie hard disk MAX Host ee ee ee ee ee ee ee ee ee ee ee ee ee 30 7 Contacting Customer ee ee ee ee Ge ee ee ee ee ee ee 31 7 1 LaCie Technical Support Contacts cete cna Ge Re ate GR ERG ER GR apte SE ERG GED de ed 32 8 Warranty Inform tion eec SEE EE KERSE REG pne EDS SEE EG eN Eed SEE Ge NEE 33 LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual Copyrights Copyright 2008 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval sys tem or transmitted in any form or by any means electronic mechanical photo copying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are regis tered trademarks of Apple Computer Inc Microsoft Windows 2000 Win dows XP and Windows Vista are regis tered trademarks of Microsoft Corpora tion Other trademarks mentioned in this manual are the property of their respec tive owners Changes The material in2. http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 8 Warranty Information LaCie warrants your drive against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or altered unless such re pair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault excessive tampering improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broke
3. 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 1 Introduction Building on over a decade of design excellence LaCie has cre ated a new line of drives that are timeless and crafted to blend functionality with high technology These latest drives are perfor mance based solutions that will power you through your specific applications Ideal for speed intensive applications the LaCie hard disk MAX handles the curves of your demanding data needs Secure and stable the LaCie hard disk MAX is an ideal way to add space to your computer you can divide the drive into specific spaces partitions for different parts of your data or leave it alone and simply use it as one big volume Introduction page 5 Features Simple and efficient dual disk USB hard disk RAID BIG amp SAFE for maximum capacity speed or security USB expansion slot for increased capacity Complete software bundle easy formatting amp backup Quick Links Click a topic Connect your drive Format or partition your drive Easily select your drive s RAID mode LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 1 1 Minimum System Requirements Windows Users Windows 2000 Windows XP or Windows Vista Pentium Il 350MHz processor or higher 128MB RAM or greater USB interface
4. Disk 3 Disk 4 Fig 5 1 LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 5 2 SAFE 100 RAID 1 SAFE mode also referred to as RAID 1 is a secure RAID mode that requires at least 2 drives and works with pairs of drives One logical volume mounts on the computer and the combined available capacity of both drives is limited to the capacity of the lowest capacity disk If one physical disk fails the data is available immediately on the second disk No data is lost if one disk fails RAID page 20 Applications RAID 1 provides maximum data safety in the event of a single disk failure but because data is written twice per formance is reduced slightly when writing RAID 1 is a good choice when safety is more important than speed LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 5 3 Changing the RAID Mode Before you change the RAID mode of the LaCie hard disk MAX familiarize yourself with the drive s RAID modes See section 5 RAID CAUTION Changing configuration modes destroys data stored on the hard disk MAX Back up data before following these steps Before changing the RAID mode be sure to copy the User Manual to your computer If for any reason you lose your User Manual you can download it from the the LaCie website http www lacie com support CAUTION Disks must be inserted correctly in the hard disk MAX before configuration can be changed LaCie recom mends limiting contact wi
5. LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual page 19 5 RAID This section will help you decide which RAID mode is right for your application For instructions on how to adjust the RAID mode refer to section 5 3 Changing the RAID Mode TECHNICAL NOTE Capacity varies depending upon RAID mode BIG RAID 0 total accessible capacity Safe 100 RAID 1 50 capacity 5 1 BIG RAID 0 BIG also called RAID O or Spanning in some LaCie devices allows for the fastest data transmission and capacity of the differ Applications ent RAID settings Requiring at least 2 drives RAID O stripes data onto each disk The available capacities of each disk are added RAID 0 is ideal for users who need maximum speed and together so that one logical volume mounts on the computer capacity Video editors working with very large files may use RAID O when editing multiple streams of video for If one physical disk in the array fails the data of all disks be optimal playback performance A RAID 0 array is more comes inaccessible because parts of the data have been written suited for actively working with files editing video for to all disks example and should not be used as a single storage backup solution or on mission critical systems d IMPORTANT INFO In BIG mode if one physical disk fails the data of both disks become inaccessible fT Al A2 A3 Ad Bl B2 B3 B4 Cl o 99 C4 D1 D2 D3 04 Disk 1 Disk 2
6. Setup Assistant does not pre vent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting amp Partitioning for more information LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 2 4 Disconnecting Your LaCie hard disk MAX External USB devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is im portant to follow these steps when disconnecting your LaCie hard drive 1 From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image 2 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie hard drive in this prompt This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device Getting Connected page 12 Mac Users Drag the Hard disk MAX drive icon to the trash The icon pictured below is a generic USB device icon Your drive may be represented by an icon that looks like the drive itself When the icon disappears from the desktop the drive c
7. or MS DOS to gain access to partitions on basic disks To continue click Next LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 8 Click Next 9 Click Next 10 Click Next 11 Click Next 12 On the Format Partition window select Quick Format Click Next 13 Click Finish to begin the formatting process 14 Windows Disk Management will format and partition the disk according to your settings Fig 3 1 D and your drive will appear in My Computer ready to use Formatting amp Partitioning page 15 New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition OF Eile system Allocation unit size Volume label C Perform a quick format C Enable file and folder compression Figure 3 1 C fie Sete Sater Free oa Sece Orem MIS SIG Mo Pata base MPS wis SHS WX rear me e Figure 3 1 D LaCie hard disk MAX DESIGN BY NEIL POULTON Formatting amp Partitioning User Manual page 16 3 2 Mac Users CAUTION Following these steps will erase everything from the your hard drive If you have information that you want to protect or continue to use back up this information before per forming these steps 1 Connect the drive to the computer and turn on the
8. or press the Control key and choose Get Info Windows users Right click the hard drive icon and select Properties Mac users Click on the Apple icon in the menu bar and select About this Mac Windows users Right click My Computer and select Properties gt General Mac users Click on the Apple icon in the finder bar and select About this Mac Select More Info The Apple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hardware LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual Contacting Customer Support page 32 7 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact LaCie Australia Contact us at
9. that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be determined by turning the equipment off and on the user is en couraged to try and correct the interfer ence by one or more of the following measures Reorient or relocate the receiving antenna Forward page 2 Increase the separation between the equipment and receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the dealer or an experi enced radio TV technician for help Modifications to this product not autho rized by LaCie could void the FCC amp Industry Canada regulations and negate your authority to operate the product CAUTION Modifications not autho rized by the manufacturer may void the user s authority to operate this device Manufacturer s Declara tion for CE Certification We LaCie solemnly declare that this product conforms to the fol lowing European standards Class B EN60950 EN55022 EN55024 With reference to the following condi tions 73 23 EEC Low Voltage Direc tive 89 336 EEC EMC Directive LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual This symbol on the prod uct or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your wast
10. 100 a data rebuild may be in prog ress Look at the drive LEDs on the back f a data rebuild is in progress the drive being rebuilt will blink red and the drive being read will blink blue After the rebuild the rebuilt drive will blink blue rapidly while the hard disk MAX checks the rebuild One of the drives may have failed Contact LaCie Customer Support section 7 Contacting Customer Support RAID is not functioning or the hard disk MAX cannot deter mine the RAID setting Contact LaCie Customer Support section 7 Contacting Customer Support Troubleshooting page 29 LaCie hard disk MAX DESIGN BY NEIL POULTON Troubleshooting User Manual page 30 6 4 LaCie hard disk MAX Host Connection Problem The LaCie hard disk MAX is not recognized when USB is plugged in Operating system does not recognize LaCie virtual drives Question to Ask Verity the System LED status to confirm power Verify HBA BIOS recognizes empty hard disk MAX Turn off PCI bus power save mode in the host BIOS Verify the USB connection and try a different USB cable Connect to a different USB port Verify HBA BIOS recognizes empty LaCie hard disk MAX Before reconfiguring the mode of operation use the operating system s Disk Manager to delete partitions on the volume Ensure the HBA driver is current Troubleshoot driver Verify driver active status For Windows the Device Manager should show the SCSI
11. Basic 305 00 ab Online Disk 2 Unknown Hep Properties Fig 5 4 1 C 4 Click Next to start the Partition Wizard Fig 5 4 1 D Welcome to the New Partition Wizard This wizard helps you creato o parttion on a basie dish basic disk is physical disk that contains primary partitions extended partitions and logical drives You can use any verson of Windows or MS DOS to gain access to partitions on basie diske o contnue click Next Fig 5 4 1 D 5 Select the Primary or Extended option and click Next Fig Wow Partition Wizard 5 4 1 E Select Partition Type There are three pes of partitions primary extended and logical Select the partition vou wan to create 9 Prmary partition Extended partition Legical drive Descrplion A primary patlilion is a volume you create usng space on a basic dak Windows and other operating systems can start from primary partilion You can croate upto four primary partitione or three primery partitions and an extended partition Fig 5 4 1 E LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 6 Specify the partition size By default the partition occupies the entire volume Click Next Fig 5 4 1 F 7 Assign a drive letter or mount path and click Next Fig 5 4 1 G 8 Name and format the partition and click Next Fig 5 4 1 H 9 Review the settings and click Finish to create the logical parti RAID page 24 New P
12. LaCie hard disk MAX DESIGN BY NEIL POULTON Table of Contents User Manual page 1 Table of Contents Ty IPF OAUCHOR EE ER OE EN 5 Tel Minimum System Requirements ss ie Se Res ctn Ace Ee OR on HER EG Ge Se De 6 IBN seule 7 1 3 Views DVE ON AE EE N 8 keel Front M ee ee ee EE Ee ee 8 oi RE ER NE EE EET N ER EE 8 2 Getting et 9 2 1 T rning the Drive Onisa perei asibiti EE EE e ox E N EE EE N 10 2 2 Connecting the USB able oe VEE EE s Oc Ph Re E ck d re a p a Dudes 11 2 9 Launching LaCie Seto Assistante terrre te oit edet bip Fe i 11 2 4 Disconnecting Your LaCie hard disk MAX tin eere 12 3 Optional Formatting amp 13 Salis WAM OWS 14 VEE EE EE OE 16 4 Interface amp Data Transfer Information esse sesse AA EE EE EE EE EE ee ee 17 4 1 SB old De os OE N EE OE EE agone 17 4 22 Data TONS EE AE EE N EO OE uds 18 4 3 Installing New Firmware OE ER N OO RE N EN 18 SURE OE RE EE N EE RE EE TREE 19 sd BIG RAID ER OE EN EE EE EE EA EE 19 5 2 SAFE TOO RAID T sitsers her as hes teer a se Ee De tat Ee se E due uds 20 5 3 Changing the RAID Mode EE EE oe E 21 5 4 Panitioring ihe Disks tetti rite etes EE 22 5 4 1 Windows ie etaed EE de ERE HER TE do EE cd 22 E AN C
13. ON power switch 2 Power supply connection 3 Lower drive status LED 4 Upper drive status LED 5 USB 2 0 port 6 RAID selection switch _ CAUTION To avoid overheating the LaCie hard disk MAX should be installed in a well ventilated area and in such a way as to maintain sufficient airflow across the controller chips Also ensure that the Ventilation Fan is not obstructed Please use the included plastic stands and rubber feet which elevate the hard disk Max and allow for better heat dissipation Environmental Requirements Temperature 5 35 C 41 95 F Operation Humidity 5 80 non condensing Storage Humidity 10 90 non condensing Introduction page 8 LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 2 Getting Connected EN IMPORTANT INFO Please follow the setup steps der they are given to ensure that the LaCie hard disk MAX vol ume mounts correctly on your computer Step 1 2 1 Turning the Drive On Step 2 2 2 Connecting the USB cable Step 3 2 3 Launching LaCie Setup Assistant Getting Connected page 9 LaCie hard disk MAX DESIGN BY NEIL POULTON Getting Connected User Manual page 10 2 1 Turning the Drive On d IMPORTANT INFO Please connect the power supply before connecting the USB cable to ensure that the volume mounts correctly on your computer 1 Plug the power supply into an electrical outlet and
14. Spaces 3 Boot Camp Assistant Kind Applicati LaCie hard disk MAX for capacity PSEARCHFOR DD siekes 3 Chicken of the VNC Ma iiim dk Stufflt Expander ColorSync Utility Created 114 06 11 39 System Preferences Bi Console ER N 1 Launch Disk Utility from the Applications Utilities folder Fig Texte ik Dipislkolor Meter Last opened 6 19 08 1 44 PM Time Machine W Directory Version 11 1 5 4 2 A TNEF s Enough YB Directory Utility GEED lil Toast Titanium BB Disk inventory x ad 2 Select a configured disk and click the Partition tab A Fig Ao Fig 5 4 2 A 3 Select 1 Partition from the Volume Scheme drop down list B Fig 5 4 2 B eoo Disk Utility lt gt s 4 Enter a name for the volume in the Name field C Fig 5 4 2 Non es See B rim 5 Select Mac OS Extended journaled from the Format drop down list D Fig 5 4 2 B eae cu 6 Specify the size of the partition in the Size field E Fig 5 4 2 ame B d TECHNICAL NOTE The size of the partitions can only be changed if multiple partitions have been created 7 Click the Partition button F Fig 5 4 2 B Fig 5 4 2 B 8 Click Partition to acknowledge the warning Fig 5 4 2 C Disk Utility mounts the created partition and represents it with ar an icon on the desktop The icon is labeled with the partition ere TECUM name New image fFyrdteming a Gui wil s ore on 2 Ace you s
15. ains no user serviceable parts If it ap pears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the LaCie hard disk MAX as they may spill into its openings Doing so increas there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an in creased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie hard disk MAX near other electrical appli ances such as televisions or radios Doing so may cause interference which will adversely affect the op eration of the other products Do not place the LaCie hard disk MAX near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your Forward page 3 protects human health and the environ ment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste dispos al service or the shop where you pur chased the product es the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie hard disk MAX are electrical ly grounded If the devices are not gro
16. an be disconnected LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual Formatting amp Partitioning page 13 3 Optional Formatting amp Partitioning The first time you use your LaCie hard disk MAX the LaCie Setup Assistant formats your drive according to your needs If your needs change you can reformat your LaCie hard disk MAX to optimize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose IMPORTANT INFO Please copy the User Manual and utilities to your computer before reformatting Reformatting will erase everything from the hard disk If you have other data that you want to protect or continue to use copy this information to your computer before reformatting What is Formatting When a disk is formatted the following things occur the operat ing system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information Your LaCie hard disk MAX is preformatted in FAT 32 MS DOS format To reformat your drive follow the instructions in this sec tion What is Partitioning You can also divide the hard disk into sectio
17. artition Wizard Specify Partition Size Choose a partition size that is between Ihe maxmum and minimum Fig 5 4 1 F New Partition Wizard Assign Drive Letter or Path For easier access you can assign drive letter or drive path to your partiti Fig 5 4 1 G New Partition Wizard Format Partition To store data on this partition you must format t first Fig 5 4 1 H LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual tion Fig 5 4 1 tition Wizard Fig 5 4 1 I RAID page 25 Completing the New Partition Wizard You have successfully completed the New Parition Wizard You selected the folowing settings Partition type Primary partition Disk selected Disk 1 Partition size 312318 MB Orive letter or path File system NTFS Allocation unit size Default Volume label Fast Ohiiel Farnak Yoo To cose this wizard click Finish LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual page 26 5 4 2 Mac Users EE EE EE E RealPlayer er iJ Remote Desktop Activity Monitor d IMPORTANT INFO Do not partition the virtual disk that ini a Z Renameramac gis fook Pipari afari gt gt SHARED El senuti fa Adobe Updater tially mounts on your OS CoE Ones E SilverKeeper AirPort Utility D E Skype Audio MIDI Setup S El Movies SleepLi BatChmod This example illustrates the BIG RAID mode which optimizes the EA Desktop dere N Exchange ovn li
18. connect the power cable to the hard disk MAX Fig 2 1 A 2 Turn on the drive by moving the power switch on the back of the drive to the ON position Fig 2 1 B 3 Move on to the next step section 2 2 Connecting the USB Cable AA ea EE N RE EE EE ES V u _ CAUTION Only use the AC adapter supplied with your specific LaCie hard disk MAX Do not use a power sup ply from another LaCie drive or another manufactur er Using any other power cable or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie Fig 2 1 A hard disk MAX Failure to remove the adapter may result in damage to your drive and will void your warranty TECHNICAL NOTE You moy use your LaCie hard disk MAX when in a foreign country thanks to its 100 240 Volt power supply To be able to use this feature you may need to pur chase an appropriate adapter or cord LaCie accepts no re sponsibility for any damage to the drive resulting from the use of an inappropriate adapter Using an adapter other than one authorized by LaCie will void your warranty Fig 2 1 B LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 2 2 Connecting the USB cable 1 Attach the small end of the USB cable to an available USB 2 0 port on your computer 2 Connect the other end of the USB cable to the USB 2 0 port on the back of the hard disk MAX 3 After a few seconds the hard disk will mo
19. drive LaCie Group SA fy Enable Journaling Info Mount Eject 2 Select Utilities from the Go menu in the Finder menu bar First Aid Erase Partition RAID Restore 3 In the Utilities folder double click Disk Utility EER EER mm Untitled 2 4 The Disk Utility window will open Select the volume labeled Format MacOS Extended LaCie hard disk MAX from the list of available hard disks C O Locked for editing on the left side of the window Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 5 Select the Partition tab start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in 6 From the Volume Scheme menu choose the number of the scheme and specify a volume ame format partitions you want to divide the drive into Mac OS X gives you the option of dividing the drive into at most 16 partitions You can adjust the size of each partition using the slide bar or Connection Bus FireWire Write Status Read Write between the partitions in the Volume Scheme area El Disk Description LaCie Group SA Total Capacity 232 9 GB 250 059 350 016 Bytes Connection Type External S M A R T Status Not Supported Connection ID 58629619524084232 7 In the Volume Information section enter a name for each volume partition cho
20. e equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that Health amp Safety Requirements Only qualified persons are autho rized to carry out maintenance on this device Read this user manual carefully and follow the correct procedure when setting up the device Do not open your LaCie hard disk MAX or attempt to disassemble or modily it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short General use Precautions Do not expose the LaCie hard disk MAX to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie hard disk MAX or disfigure its casing Avoid placing your LaCie hard disk MAX near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie hard disk MAX in an environment that is too cold or humid may damage the unit Because of heat issues LaCie recommends that users do not stack drives Always unplug the LaCie hard disk MAX from the electrical outlet if circuiting or dangerous emissions Your LaCie hard disk MAX cont
21. es with Mac operat Search ing systems or for cross platform use between Mac and PC the drives must be reformatted For more information see section Map Network Drive 3 4 1 File System Formats Disconnect Network Drive 5 4 1 Windows Users Create Shortcut EE EE EE eS Delete IMPORTANT INFO Do not partition the virtual disk that ini Rename tially mounts on your OS Properties This example illustrates the BIG storage policy which optimizes the LaCie hard disk MAX for capacity 1 Right click the My Computer icon on your desktop and select Manage from the pop up window Fig 5 4 1 A 2 Select Disk Management under Storage to open the Win dows Disk Manager Fig 5 4 1 B continued on the next page 97 25 GB NTFS Heakhy System 305 00 GB Unalocared Fig 5 4 1 B LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual 3 Right click the configured disk s unallocated space and select New Partition If the New Partition option is not available select the disk and initialize it first Fig 5 4 1 C TECHNICAL NOTE Disk installation for a RAID 1 array can c Patton Basic NTFS Healthy System 37 2565 take more than 60 seconds During initialization the rear and front LED will turn red for a few seconds and will change to blue when the process has completed gt s Basic C3 37 25 GB 27 29 68 NTFS Onine Heakhy Syster
22. icon next to the HBA For Mac OS X the Disk Utility should show a SCSI Connection ID for the virtual disks on the physical hard disk drives Error mes sages during the driver installation would have indicated issues Resolve resource conflicts IRQ DMA or Verify port multiplier PM support in the HBA LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual Contacting Customer Support page 31 7 Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us via the contacts on the following page Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information LaCie hard disk MAX serial number LaCie hard disk MAX file format Macintosh PC model Operating system version Processor speed Computer memory The brands and models of other internal and external peripherals installed on my computer Where to Find Information Located on a sticker at the back of drive or on the original packaging Mac users Select the hard drive icon and press Command
23. n part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result Warranty Information page 33 LaCie will not under any circumstances be liable for direct spe cial or consequential damages such as but not limited to dam age or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circum stances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
24. ns called partitions A partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could cre ate three partitions on your drive one partition for your office documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or office you can create a partition for each person who uses the drive Partitioning is optional File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS See the ta ble below for more information Use NTFS if you will be using the drive only with Windows 2000 Windows XP or Windows Vista performance will gener ally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and Mac 10 3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista Maximum single file size is 4GB LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 3 1 Windows Users The process of formatting a drive on a computer running Win dows 2000 Windows XP or Windows Vista consists of two s
25. off and unplug the LaCie hard disk MAX 2 Carefully insert the drive tray into the empty drive bay Fig 5 5 B TECHNICAL NOTE Data are still accessible during a RAID 1 rebuild The hard disk MAX can be disconnected from the work station during the rebuild only the power must be connected This process can take up to 9 hours LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 6 Troubleshooting In the event that your LaCie hard disk MAX is not working cor rectly please refer to the following checklist to find out where the problem is coming from If you have gone through all of the points on the checklist and your drive is still not working correctly please have a look at the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specific question You can also visit the drivers pages where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see section 7 Contacting Customer Support for details 6 1 Manual Updates LaCie is constantly striving to give you the most up to date com prehensive user manuals available on themarket It is our goal to provide you with a friendly easy touse format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configura tions of the product that y
26. ose the volume format Figure 3 2 8 Once you have finalized the volume options click Partition Click Partition again when the alert message appears to continue 9 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use LaCie hard disk MAX DESIGN BY NEIL POULTON Interface amp Data Transfer Information User Manual page 17 4 Interface amp Data Transfer Information 4 1 USB 2 0 Connection USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the neces sary bandwidth and data transfer rates to support high speed devices such as hard disks CD DVD drives and digital cameras USB cables Your LaCie drive is shipped with a Hi Speed USB cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates a BEEN LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 4 2 Data Transfers A data transfer is the flow of data that accomplishes a task usu ally related to moving data from storage to computer RAM or between storage devices During data transfers it s best to wait before launching other applications on the same USB 2 0 port Anomalies may arise with comp
27. ou purchased please check our Web site for the most current version available www lacie com 6 2 Fan The hard disk MAX s system fan does not run continuously it is activated at certain temperatures If the fan is not running verify that the power connections are active and that the hard disk MAX is on If the fan does not come on even after continuous use please contact your LaCie Reseller Troubleshooting page 28 LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 6 3 LED Indicators The LaCie hard disk MAX has three LED indicators a cool blue strip on the front of the drive and two on the back one for each drive which indicate the current state of the hard disk MAX or problems it may be experiencing In normal use Front LED strip is solid blue Rear LEDs are solid blue when the hard disk MAX is inactive and blinking during drive activity If the front LED strip turns red The fan may be malfunctioning A drive may be improperly inserted Look at the drive LEDs on the back f one of the drive LEDs is blinking red and blue make sure the drive is properly inserted Follow the steps in sec tion 5 5 Removing and Installing Drives to remove and re insert the drive Ifthe drive LED continues to blink red and blue after it has been re inserted the drive may be defective Contact La Cie Customer Support section 7 Contacting Customer Support In RAID 1 mode SAFE
28. port Internet connection for downloading vpdates Mac Users Mac OS X 10 3 or later G4 G5 or Mac Intel processor or greater 128MB RAM or greater USB interface port Internet connection for downloading updates TECHNICAL NOT E To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 2 0 port your drive will operate at USB 2 0 speeds Introduction page 6 LaCie hard disk MAX DESIGN BY NEIL POULTON Introduction User Manual page 7 1 2 Box Content Your LaCie hard disk MAX package contains the drive itself and an accessories box containing the items listed below 1 LaCie hard disk MAX Design by Neil Poulton with two disks for RAID capability 2 External power supply 3 USB 2 0 cable 4 Quick Install Guide LaCie Utilities and user manual are located on the drive and will appear once the LaCie Setup Assistance has been installed For details refer to section 2 3 Launching LaCie Setup Assistant d IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging Quick Install Guide LaCie hard disk MAX DESIGN BY NEIL POULTON User Manual 1 3 Views of the Drive 1 3 1 Front View 1 USB expansion port 2 Blue LED strip indicating drive status blue normal red disk failure blinking disk activity 1 3 2 Rear View 1 OFF
29. teps 1 installing a signature on the drive and 2 formatting the drive These steps will erase anything that is on the disk CAUTION Following these steps will erase everything from the your hard drive If you have information that you want to protect or continue to use back up this information before per forming these steps 1 Connect the drive to the computer via the interface port 2 Right click My Computer and select Manage 3 From the Computer Management window select Disk Management located below the Storage group See Fig 3 1 A 4 If the Initialize and Convert Disk Wizard window appears click Cancel 5 Windows will list the Hard Disks that are installed on the system Locate the drive that is represented by the 2 icon Right click the icon and select Initialize 6 In the box to the right that says Unallocated right click and select New Partition 7 On the first page of the New Partition Wizard click Next See Fig 3 1 A continued on next page Formatting amp Partitioning page 14 Tues Tyee reset n Free Space S Free n trance mtd Sede Ope NIPS Hetty eme 172708 3 o ie se 2 mwe ow tow Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows
30. th the disk drives as much as possible To change the RAID mode 1 Unmount or safely remove the hard disk MAX volumes from your computer and turn off the hard disk MAX It is impor tant to allow the disks to cool before touching them 2 Insert a small flat blade screwdriver into the groove on the switch and move the screwdriver up or down to select a dif ferent mode 3 Turn on the hard disk MAX 4 Reformat the disks refer to section 3 Optional Formatting amp Partitioning for details IMPORTANT INFO You must partition the disk drives after changing the storage policy configuration See section 3 Op tional Formatting amp Partitioning RAID page 21 CAUTION Your LaCie hard disk MAX comes preconfigured in BIG RAID 0 mode BIG mode allows access to the whole stor age capacity but does not provide any security If a drive fails all data will be lost If you are concerned about data security LaCie highly recommends a Safe 100 RAID 1 configuration See section 5 RAID LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual page 22 5 4 Partitioning the Disks You must partition the drives after changing the hard disk MAX configuration mode SAFE or BIG During this process you will format the drives For more information about file system for mats see section 3 4 1 File System Formats Open IMPORTANT INFO The disks shipped with the hard disk Explore MAX are formatted HFS To use the driv
31. this document is for in formation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information con tained herein LaCie reserves the right to make changes or revisions in the prod uct design or the product manual with out reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interfer ence Causing Equipment Regulations FCC Statement LaCie hard disk MAX This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions The devices may not cause harmful interference The devices must accept any inter ference received including inter ference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions may cause harmful interference to radio communications However there is no guarantee
32. unded there is an increased risk of electrical shock Power require ments 100 240 V 1 5 A 60 50 Hz Supply voltage fluctuations not exceeding 10 of the nominal transient over voltages according to over voltage category ll LaCie hard disk MAX Do not place heavy objects on top of the LaCie hard disk MAX or use excessive force on it Never use excessive force on your LaCie hard disk MAX If you detect a problem see the Troubleshooting section in this manual CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent in terference to the nearby radio and tele vision reception It is essential that only the supplied power cord be used LaCie hard disk MAX DESIGN BY NEIL POULTON Forward User Manual page 4 IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB
33. unt on your com puter and appear in My Computer Computer Windows us ers or on your desktop Mac users 4 Proceed to section 2 3 Launching LaCie Setup Assistant 2 3 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format your drive Do not change the RAID mode before running the Setup Assistant The Setup Assistant will Optimize your drive according to your needs Copy the manual and utilities from your drive onto your computer It is highly advised to copy the user manual and utilities onto your computer s internal hard drive or other medium To launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Computer and then double click the LaCie Setup Assistant icon Mac users double click on the LaCie Setup Assistant icon appear on your desktop and then double click the LaCie Setup Assistant icon The LaCie Setup Assistant will guide you through the process of optimizing your LaCie hard disk MAX for your needs Getting Connected page 11 IMPORTANT INFO IF you do not launch LaCie Setup As sistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie
34. ure you wish te erase the disk Maxtor 6 tere YID Media T 5 HO 0152 7 GE Maxtor 6 Y mre prpCeE _ B 152 7 GE Mamor 6 Y B 152 7 GE Maxtor 6 Y16 8 527 martor 6 v16 Bj 320 0 KE SV Configure Select a volume scheme Choose volume name and a format and resize the volumes Creve ramon N lt Fig 5 4 2 C LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual page 27 5 5 Removing and Installing Drives In the event that an individual hard disk fails in the LaCie hard disk MAX please contact your LaCie reseller or LaCie Customer Support If the product is still under warranty send the Hard Disk MAX to our technical support If it is no longer under warranty you can open up the casing and install a new drive However replace a defective hard drive only with a new drive provided by LaCie For drive removal and replacement process please follow the steps below CAUTION After continuous use of the LaCie hard disk MAX drives may be hot Use caution when removing Fig 5 5 A IMPORTANT NOTE LaCie recommends that replacement drives have the same capacity and be from the same manufac turer as the drive they are replacing To Remove a Drive 1 Identify the failed disks by noting which drive s LED has turned red 2 Turn off and unplug the LaCie hard disk MAX 3 Open the casing and remove the failed drive Fig 5 5 A To Install a Drive 1 Turn
35. uters that have USB 2 0 control lers that do not conform to OHCI Open Host Controller Inter face standards In any other configurations we cannot ensure 100 correct operation If you experience hanging problems proceed as follows 1 Make sure that the USB cable is connected tightly and se curely on both ends of the cable from the drive to the com puter 2 Check that the power supply and ground connection are seated properly 3 Disconnect your computer s USB cable Wait 30 seconds Reconnect 4 3 Installing New Firmware LaCie may periodically offer firmware updates for the hard disk MAX Visit LaCie s Web site www lacie com for the latest firm ware update For the procedure please contact LaCie technical support Interface amp Data Transfer Information page 18 TECHNICAL NOTE Controller A controller is a component or an electronic card referred to in this case as a controller card that enables a computer to communicate with or man age certain peripherals An external controller is an expansion card which fills one of the free slots i e PCI or PCMCIA inside your PC and which enables a peripheral ex CD R RW drive scanner or printer to be connected to the computer If your computer is not equipped with a USB controller card you can purchase an external controller through LaCie Contact your LaCie reseller or LaCie Technical Support section 7 Contact ing Customer Support for more information
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