Atto ExpressSAS H380
Contents
1. This chapter contains solutions for the most common problems you might encounter If you need additional assistance please refer to the ATTO Technology web site www attotech com or contact an ATTO Technology authorized representative General suggestions e Check each cable connection on every device e Verify all cables are in proper working condition Loose or broken cables are often the cause of errors or problems e Check that devices are plugged into an AC outlet and are turned on before you add power to your computer e Ensure you have the latest driver for your operating system and that the driver is installed refer to Install Drivers on page 7 e Ensure the ExpressSAS adapter is installed properly in the computer refer to Install Hardware on page 15 If the RAID adapter is not accessible 1 Open the ATTO Configuration Tool from the ATTO Utilities found on the Installation CD or download from the ATTO web site Refer to the ATTO Utilities Installation and Operation Manual for additional information 2 Ifthe adapter does not appear in the Device Listing make sure it is properly seated in the PCI slot a Remove power from the PC b Remove the case c Check the PCI slot d Replace the case e Apply power WK Note l If it is properly seated and devices are still not accessible contact an ATTO Technology authorized representative 3 Verify the driver is loaded a Click on the adapter name in the Dev2. one entry based on the installation number and type of adapter s Note the two or 6 When OS X installation completes install the three digit hexadecimal driver handle on the far latest ExpressSAS driver from the ATTO left of the screen Technology website 6 At the prompt enter rvcfg s handle where handle is the hexadecimal number from the previous step This will launch the EFI Configuration Utility for the associated adapter 7 Use the on screen menus to configure your adapter Help is available at the bottom of the screen 8 When exiting the configuration utility if you changed any settings the system will restart the adapter so the new settings take effect 9 Atthe prompt enter exit to return to the rEFIt boot menu or reset to restart the system 13 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Select a volume on the storage attached to the ExpressSAS adapter If a volume is not Installing OS X Leopard or Tiger ontoadisk 5 attached to an ExpressSAS adapter KA Note l Due to limitations of the Mac OS X Installer two systems are required to complete this procedure These will be present open the Disk Utility from the OS X Installer menu to create a volume The storage will appear in Disk Utility as AAPL FireWire Media Exit the Disk Utility when finished and select the newly created volume referred to as the target and host 6 Finish the OS X installation restart th
3. the Installation CD into a CD or DVD drive The CD begins automatically and displays the Installation Guide If the CD fails to begin automatically navigate to the root of the CD and run Autorun bat Select Windows Drivers from the items on the left side of the screen Select the appropriate CPU based operating system from the operating system choices If you do not know which version to select contact your system administrator or refer to your operating system manual Select Install Windows Driver For Windows Vista and Server 2008 If you have User Account Control enabled you are asked for permission for the installer to continue If you do not have administrator privileges you are also asked for an administrator user name and password Fulfill the required fields and click Continue Click Install Follow the on screen instructions to complete the driver installation Continue on to Install Hardware on page 15 Installing from the ATTO Technology website 1 2 Power on your system Log on to Windows as the system administrator Follow the instructions in Downloading drivers from the ATTO website on page 7 OS X KA Note 1 2 ExpressSAS adapters support Mac OS X 10 4x 10 5x Power on your system Insert the Installation CD For Windows Vista and Server 2008 If you have User Account Control enabled you are asked for permission for the installer to continue If you do not have administrator priv
4. 2 MSTA DEIVOUS SAA AAA AAA WAKE AA 7 Downloading drivers from the ATTO website Windows Installing from the ExpressSAS Installation CD Installing from the ATTO Technology website Installing from a directory containing the ExpressSAS driver OS X Linux VMware Creating and using the Driver CD Driver CD as a Boot CD Only Driver CD as an Update CD Only New Windows OS Installation Creating ExpressSAS installation media from the Installation CD Creating ExpressSAS installation media from a file Install the driver into a new version of Windows 2000 XP Server 2003 Install the driver into a new version of Windows Vista Server 2008 New OS X Installation Adjusting adapter settings with the EFI Installing OS X Snow Leopard onto a disk attached to an ExpressSAS adapter Installing OS X Leopard or Tiger onto a disk attached to an ExpressSAS adapter 3 Install Hardware aa AANO 15 System reguirements SAS address Installing the adapter ExpressSAS R348 only Bracket details Adapter board details Install storage 4 Troubleshooting ccccceeceeeeeeeseeeeeeees General suggestions If the RAID adapter is not accessible Appendix A Standards and Compliances Appendix B Safety and Warranty 1 ATTO Provides Storage Solutions ATTO Technology ExpressSAS low profile host adapters provide 3 Gb and 6 Gb SAS SATA Il connectivity for IT and digital video environments The ATTO ExpressSAS host adapter family provides enhanced rel
5. 3 8 The ExpressSAS R 18 Exhibit 3 9 The ExpressSAS R380 Adapter brackets Exhibit 3 10 The ExpressSAS H30F and R30F Adapter brackets Adapter board details Exhibit 3 11 ExpressSAS H644 Adapter board CE Fe bs SPG Ca YG C2 RoHS a 2002 85 EC a 1 AG us 0000000 Saku ELEEES ATTO Technology Inc gt ian 00000 0000000 aes a SIE 5 ai a wee pi C44 C45 Pay nee PCI gt EXPRESS 19 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Exhibit 3 12 ExpressSAS H608 Adapter board POI go PRE WEY IIIA ft oo paaa To 2er ATTO Technology igs GO mO o CE FE tga 20 Exhibit 3 15 Ga H6FO Adapter board paganggananga 0000000000000 P000000000000 D000000000000 8 WANI ul e1000 S0 R179 CECI LLW 21 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Exhibit 3 17 ExpressSAS H380 Adapter board a ATTO Technology Inc ATTO Ss Exhibit 3 18 The ExpressSAS R348 Adapter board Exhibit 3 19 The ss R380 Adapter board nG Ti ma tase Jy Pola TENE i a BEET IJI nnn ipapa aa Aa 00 G dA Gad aad aag aaa lala nlalafalsjafalulalalalalalagalalolalolm sinlafalaiaininiainleiiel elle ufulalalalaiaf alila sila ol poopoo ana Ciy 8 s s al aja a sfalalala slsfa slala sla Ooo FOOOOOOOOOODOOODO00000 pooo H LAOG slalajalalajal
6. 3V 0 9A max 10W e Airflow 150 If m minimum 3 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual H380 technical specifications Eight external ports Up to 3 Gb sec per port performance Form factor conforms to PCI low profile specification Length 6 600 Height 2 713 Operating temperature 0 40 C 32 F 104 F Operating humidity 5 95 non condensing Storage temperature 40 70 C 40 F 157 F Storage humidity 5 95 non condensing Power 12V 0 6A max 3 3V 0 9A max 10W Airflow 150 If m minimum H30F technical specifications 16 internal ports Up to 3 Gb sec per port performance 1 2 height form factor Length 6 600 Height 2 800 Operating temperature 0 40 C 32 F 140 F Operating humidity 5 95 non condensing Storage temperature 40 70 C 40 F 157 F Storage humidity 5 95 non condensing Power 12V 1 4A max 3 3V 0 5A max 19W Airflow 150 If m minimum ExpressSAS RAID Adapters ATTO ExpressSAS RAID adapters are ideal for both IT and digital video environments that require a high level of protection and performance supporting up to 64 end devices RAID improves data accessibility and reliability during normal operations A RAID group is a virtual independent single drive with data written to physical drives according to a RAID algorithm DriveAssure lets you run longer faster and smoother without interrupting data flow whil
7. 40 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 12V 1 7A max 3 3V 0 9A max e Airflow 150 If m minimum 5 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual 2 Install Drivers ATTO ExpressSAS host adapters require a current device driver and hardware flash for proper operation Your adapter was properly flashed before shipment ATTO web site or you followed the instructions in the However you must add ExpressSAS drivers to your Getting Started Guide you do not need to perform any computer before continuing with installation of these procedures If you already have one or more ExpressSAS adapters Drivers for Windows OS X and Linux are supplied on installed and you have the latest drivers found on the the Installation CD and on the ATTO web site Exhibit 2 1 The dalar aon CE SUEI screen or ae ee RAID host adapter File Edit View Favorites Tools Help ae Q Back v r x a A NG Search SI Favorites ie w m rel 3 Cao 5 Links G ATTO O Dos OEFA Cj linux Mac Misc Personal Windows Google HTML Reference ATTO ExpressSAS Host Adapter Installation CD ATTO Technology Inc Welcome Windows Drivers Congratulations on the purchase of an ATTO ExpressSAS host adapter This CD BII contains drivers utilities and manuals for the followin
8. AT TO Technology Inc ATTO ExpressSAS Host and RAID Adapter Installation and Operation Manual ExpressSAS H644 Adapter ExpressSAS H608 Adapter ExpressSAS H680 Adapter ExpressSAS H60F Adapter ExpressSAS H6F0 Adapter ExpressSAS H308 Adapter ExpressSAS H380 Adapter ExpressSAS H30F Adapter ExpressSAS R348 RAID Adapter ExpressSAS R380 RAID Adapter ExpressSAS R30F RAID Adapter ATTO Technology Inc 155 CrossPoint Parkway Amherst New York 14068 USA www attotech com Tel 716 691 1999 Fax 716 691 9353 Sales support sls attotech com Technical support Monday Friday 8am 6pm EST techsupp attotech com 716 691 1999 ext 242 2009 ATTO Technology Inc All rights reserved All brand or product names are trademarks of their respective holders No part of this manual may be reproduced in any form or by any means without the express written permission of ATTO Technology Inc 9 2009 PRMA 000 0389 000 Contents 1 ATTO Provides Storage Solutions 1 2 0020000200004 saaan anas 1 Installation procedure ExpressSAS features ExpressSAS Host Adapters H644 technical specifications H680 technical specifications H608 technical specifications H6FO technical specifications H60F technical specifications H308 technical specifications H380 technical specifications H30F technical specifications ExpressSAS RAID Adapters R348 technical specifications R380 technical specifications R30F technical specifications
9. CD or Creating ExpressSAS installation media from a file on page 11 Start Windows text mode setup as described by your Windows documentation Select Custom installation The Where do you want to install Windows message appears Click Load Driver Insert the ExpressSAS installation media into the appropriate slot Click OK 6 N 10 12 Windows Setup searches for drivers matching devices in your system If the ExpressSAS adapter is not in the Select the driver to be installed click Browse and locate the driver Select the ExpressSAS adapter from the list Click Next The Where to you want to install Windows window appears Your devices should be listed Remove the ExpressSAS installation media Configure and select a partition for installing Windows Click Next Continue with the remainder of the Windows installation procedure 12 2 2 New OS X Installation Boot support is available on Intel based systems only Adjusting adapter settings with the EFI Installing OS X Snow Leopard onto a Depending on your configuration it maybe disk attached to an ExpressSAS necessary to adjust adapter NVRAM adapter settings prior to performing the OS X 1 installation For example you made need to modify the device wait time The EFI configuration utility can be launched from an EFI shell Unfortunately an EFI shell is not Install your ExpressSAS adapter and connect your storage 2 If you are launching the OS X in
10. Technology Inc is not liable for any indirect special incidental or consequential damages irrespective of whether ATTO Technology Inc has advance notice of the possibility of such damages No ATTO Technology Inc dealer agent or employee is authorized to make any modification extension or addition to this warranty
11. Verify that the driver is installed successfully a Run the esxupdate query command and verify that the information about the driver is mentioned in the resulting message b View the PCI ID XML file in the etc vmware pciid directory The driver information is available in the file c Check for the latest version of the driver module in usr lib vmware vmkmod To verify that the driver is loaded and functioning run the vmkload_mod I command The driver is listed in the displayed list 9 After driver installation please reboot host Once the host is back online go to Storage and create VMFS datastore If storage does not appear perform a rescan using the VMware Storage option If your storage does not present itself thereafter please contact your SAN administrator 10 2 1 New Windows OS Installation When you install a new or different copy of the Windows operating system on a disk attached to an ATTO ExpressSAS host adapters you must reinstall the ATTO ExpressSAS drivers If you are changing the version of Windows you are using or installing a fresh copy of your current version onto your system you must ensure Windows recognizes your AT TO ExpressSAS and uses its drivers You may either create an installation media disk CD or USB flash drive from the Installation CD or create an installation media disk CD or USB flash drive from a file from the ATTO website then use that media to install the adapter and it
12. act the driver source e for ExpressSAS adapters tar xfz Inx drv esashba XXX tgz e for ExpressSAS RAID adapters tar xfz Inx drv esasraid XXX tgz The driver files are extracted to a directory called Inx drv esashba XXX or Inx drv esasraid XXX Navigate to that directory Compile and install the driver using install sh The driver is now installed and ready to use Add the following line to etc modprobe conf after installing the driver e for ExpressSAS adapters alias scsi hostadapterX esashba where X is the next available adapter number e for ExpressSAS RAID adapters alias scsi hostadapterX esasraid where X is the next available adapter number Continue on to Install Hardware on page 15 Place the driver CD in the CD ROM drive of the host machine Start the host machine When prompted for an upgrade or installation press Enter for graphical mode Choose the language you prefer Select a keyboard type After you are prompted to swap the driver CD with the ESX Server installation CD insert the ESX Server 3 5 installation CD and continue with ESX Server installation After ESX Server is installed and the system reboots log in to ESX Server Verify that the driver is installed successfully a Run the esxupdate query command A message containing the information about the driver appears b View the PCI ID XML file in the etc vmware pciid directory The driver information is available in the file 9 ATTO T
13. alalalelalslelalsls ialis mia aaa aaa aa aa aa Ya NA aa YA aa aa YA waza FIOOOODOOODROODOOOR0O0000 22 Exhibit 3 20 The ExpressSAS H30F Adapter board ran CC L goog 5 255 O us O ox O55 2 5 0 O C DE YS O ce CLO w TS o 2 a a a D pO cz 0000 0000 0000 0000 Oooo 000 O O 5 Cc Yn S DOT oo SF ss ouj Kbojouyda OLLY w CO OD 5 Ok A 4a u a Smm mi NN NG gt pETEGS 5252 sass 8888 5553 3855 ih F TO oo I 95O pa T C su ABojouyse OLLY a oS 9320 2258 2 amp F oo oS PVF G2 2SF es ja CE 25 Do Ee ce mO LE STB TLASD8 SATE x Op Off 6 ck oft Se g p 35k022 5 YEA Ss SOO cuy ENSC ce ec Ds QO OP Og 7 s245 LOOL GLO DE TIG 30 20050 J e J NS SEO N 3 cai ee eas 7 a 2033 p Lis H E B 00000 Pa paw AT TU NOD P0000000000000000004 45 Pa 8 an nn an nn nn a hoo00000000000000000 A nit TUT 21 The ExpressSAS R30F Adapter board Consult with your storage vendor for the proper connectors and cables to interface Connect your SAS SATA storage to the ATTO External connectors use SFF 4 NG D g D 5a Sa Olas S g ONG D TO op lt S To O S Q Dn O N DW S N og 2 go O O O Z O O G ok i R Boi x T Cc L LI mm lt change settings using the AT TO Configuration appropriate for most systems but you may Tool 23 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual 4 Troubleshooting
14. ase the key 10 On the target system open System when the FireWire symbol appears On the host system insert the OS X installation disc and begin installation Proceed through the installation wizard until you reach the destination volume selection window Preferences and set the Startup Disk to the new OS X installation and restart 2 2 New OS X Installation 14 3 Install Hardware Use this chapter as a guide to install the ATTO ExpressSAS adapter into a PCI Express expansion slot on your computer If you have followed the Getting Started Guide successfully you do not need to read this chapter A CAUTION Back up your system data before changing or installing any hardware System requirements The ATTO ExpressSAS host adapter package contains e ExpressSAS adapter e ATTO ExpressSAS CD including drivers user manuals and utilities Installation CD e A low profile or standard bracket and the installation procedure e A warranty and registration card If any of these items are missing contact your ATTO authorized sales representative In addition you must have e A computer with an available x8 or x16 PCI Installing the adapter A WARNING ATTO ExpressSAS host adapters contain components that are sensitive to electrostatic discharge ESD ESD can cause damage to the ATTO ExpressSAS host adapter Please follow standard methods to avoid ESD 1 Install system drivers before you begin hardware installation Refe
15. d on the Installation CD Refer to the ATTO Utilities Installation and Operation Manual for details 4 Install the adapter Refer to Install Hardware on page 15 5 Attach SAS SATA storage Refer to Install storage on page 23 6 Configure your storage and adapter including RAID using the ATTO Configuration Tool YA Note l Default settings are appropriate for most systems but you may change settings using the ATTO Configuration Tool ExpressSAS features e Improved performance over traditional ULTRA320 SCSI with SAS SATA and SATA II attachment e Increased bandwidth through x8 PCI Express host interface e Point to point technology delivers full throughput to each connected storage device e One click installation e User friendly ATTO Configuration Tool provides a simple host based utility for effortless configuration a BIOS setup utility provides flexibility for custom applications e For RAID adapters a user friendly GUI allows quick and easy RAID setup e ADS technology alleviates data transfer bottlenecks and moves data more efficiently while managing latency e DriveAssure is an ATTO exclusive combination of features that performs predictive and corrective actions to allow the continued operation of marginal drives while ensuring continued uninterrupted access to data e Driver support for Windows Linux and Mac OS X 10 4x 10 5x VMWare ESX server 3 5 e RoHS compliant e 3 year standard war
16. e avoiding the unecessary cost of replacing functional drives The ATTO ExpressSAS RAID adapters support JBOD DVRAID RAID Level 0 1 4 10 5 and 6 and advanced features such as read caching Hot Spares automatic RAID group rebuilding hot swap and Simple Network Management Protocol SNMP R348 technical specifications e User configurable as four external and four internal ports or as eight internal ports e Up to 3 Gb sec per port performance e Form factor conforms to PCI low profile specification e Length 6 600 e Height 2 713 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 12V 1 25A max 3 3V 0 5A max e Airflow 150 If m minimum R380 technical specifications e Eight external ports e Up to 3 Gb sec per port performance e Form factor conforms to PCI low profile specification e Length 6 600 e Height 2 713 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 12V 1 25A max 3 3V 0 5A max e Airflow 150 If m minimum R30F technical specifications e 1 2 height form factor e Up to 3 Gb sec per port performance e Length 8 640 e Height 2 900 e Operating temperature 0 60 C 32 F 1
17. e host systems The target system will contain system when prompted and complete the OS your ExpressSAS adapter and storage X setup wizard You may now remove the OS X The host system will only be used during installation disc the installation and must be an Intel based 7 On the host system obtain and install the latest system capable of booting the OS X version of the ExpressSAS OS X driver from installation CD However it does not have the software CD that came with your adapter or to be the same type of system as the the ATTO Technology website target system For example you may use _ 8_ s On the host system open System Preferences a MacBook Pro to install OS X on a Mac and restore the Startup Disk to the disk that the Pro containing your ExpressSAS adapter host system booted from before performing this Both systems must have an available procedure After restarting you may disconnect FireWire port the FireWire cable from the target system The On the target system install the ExpressSAS host system is no longer needed adapter and connect your storage 9 Power off the target system and power it back Connect the target and host systems with a on again normally If you previously had an OS FireWire cable X installation present it will boot that version of Power on the target system while pressing and OS X Otherwise the new OS X installation will holding T This will boot the target system in be booted target disk mode You may rele
18. echnology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual c Check for the latest version of the driver module in the following directory usr lib vmware vmkmod d To verify that the driver is loaded and functioning enter vmkload mod I command The driver is listed in the displayed list 9 After driver installation please reboot host Once the host is back online go to Storage and create VMFS datastore If storage does not appear perform a rescan using the VMware Storage option If your storage does not present itself thereafter please contact your SAN administrator Driver CD as an Update CD Only KA Note The following procedure describes how to use the driver CD to update or add the driver on an existing ESX Server 3 5 Start the ESX Server machine and log in to service console as root 2 Place the driver CD in the CD ROM drive of the server 3 Mount the driver CD 4 Change the directory to the VMupdates RPMS on the driver CD 5 Run the esxupdate update command KA Note lf the hardware is not already installed on the system run the esxupdate command with the noreboot option shut down the host machine manually install the hardware and then boot the host machine This allows you to install in a single boot The server reboots after the driver update 6 7 After the system reboots log in to ESX Server Remove the driver CD from the CD ROM drive before the system reboots 8
19. fication e Length 5 600 e Height 2 713 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 8W e Airflow 150 If m minimum H6F0 technical specifications 16 external ports Up to 6 Gb sec per port performance Length 5 600 Height 4 376 Operating temperature 0 40 C 32 F 104 F Operating humidity 5 95 non condensing Storage temperature 40 70 C 40 F 157 F Storage humidity 5 95 non condensing Power 22W Airflow 150 If m minimum H60F technical specifications 16 internal ports Up to 6 Gb sec per port performance Form factor conforms to PCI low profile specification Length 8 638 Height 2 918 Operating temperature 0 40 C 32 F 104 F Operating humidity 5 95 non condensing Storage temperature 40 70 C 40 F 157 F Storage humidity 5 95 non condensing e Power 22W e Airflow 150 If m minimum H308 technical specifications e Eight internal ports e Up to 3 Gb sec per port performance e Form factor conforms to PCI low profile specification e Length 6 600 e Height 2 713 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 12V 0 6A max 3
20. g adapters Windows Applications e ATTO ExpressSAS H308 e ATTO ExpressSAS H380 Linux Drivers Linux Applications e ATTO ExpressSAS H30F DOS BIOS The included manuals are in PDF format Download Adobe Reader to view these documents Manuals Contact Info Pa el og My Computer a Downloading drivers from the ATTO website Use this procedure if you need to update drivers The 7 Click on the entry for the latest driver Installation CD that came with your adapter has the 8 A download window appears Follow the latest driver for your adapter instructions for downloading the driver 1 Go to www attotech com Internet Explorer users may select Run to 2 On the splash screen menu put your cursor automatically run the downloaded self over Downloads then click on Drivers extracting executable file 3 Register or log in if previously registered All other browser users select a download 4 Select SAS SATA Host amp RAID Adapters destination and run the self extracting from the product list executable file 5 Select your model 9 Continue with the driver installation as 6 From the table find your Operating System described on the following pages for your Operating System 7 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Windows Installing from the ExpressSAS Installation CD 1 2 8 9 Power on your system Log on to Windows as the system administrator Insert
21. iability and performance thanks to more than 15 years of ATTO experience with SCSI hardware and storage connectivity solutions Using the latest in PCI Express bus technology the ATTO ExpressSAS host adapters deliver blazing fast performance with transfer rates ATTO provides industry standard PCle to SAS control using Serial SCSI Protocol SSP Serial ATA Tunneling Protocol STP and Serial Management Protocol SMP An easy to use utility the ATTO Configuration Tool configures manages and monitors the ExpressSAS adapters The tool is included in your installation CD Installation procedure The ExpressSAS RAID adapter has a Getting Started Guide If you have not used this guide or you are installing an ExpressSAS host adapter follow the instructions in this manual In general you must 1 Ensure you have the equipment and software you need for the installation e ExpressSAS adapter e ATTO ExpressSAS CD including drivers user manuals and utilities Installation CD e The optional low profile bracket and its installation procedure e A computer with an available x8 or x16 PCI Express expansion slot The ExpressSAS adapter has been optimized for x8 electrical slots Check your computer s documentation e SAS SATA storage cables and connectors 2 Install drivers from the Installation CD for your operating system Refer to Install Drivers on page 7 3 Install the configuration software the ATTO Configuration Tool foun
22. ice Listing to view the Basic Info screen b Ifthe Driver Information section indicates Unknown driver not loaded reinstall the driver Refer to Install Drivers on page 7 c If reinstalling the driver does not fix the problem contact an ATTO authorized representative 4 Reset the NVRAM for all channels to defaults and reboot If the problem persists contact an ATTO authorized representative KA Note l For OS X systems when calling ATTO Technical Support please have a printout of the lOreg listing and output from the Apple System Profiler available 25 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Appendix A Standards and Compliances The equipment described in this manual generates and uses radio frequency energy The Technical Specification sheet for the ATTO ExpressSAS Host Adapter shows certifications for each model FCC standards radio and television interference FC ta Aa This equipment has been tested and found to comply with the limits for a Class B Commission digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur
23. ileges you are also asked for an administrator user name and password Fulfill the required fields and click Continue Click unzip The driver files are extracted and the driver installer is launched Click Install Follow the on screen instructions to complete the driver installation Continue on to Install Hardware on page 15 Installing from a directory containing the ag rehimeng driver 3 NOOO BK W Power on your system Log on as the system administrator Navigate to the directory containing the ExpressSAS driver Run Setup exe For Windows Vista and Server 2008 If you have User Account Control enabled you are asked for permission for the installer to continue If you do not have administrator privileges you are also asked for an administrator user name and password Fulfill the required fields and click Continue Click Install For Windows Vista and Server 2008 If you have User Account Control enabled you are asked for permission for the installer to continue If you do not have administrator privileges you are also asked for an administrator user name and password Fulfill the required fields and click Continue Follow the on screen instructions to complete the installation Continue on to Install Hardware on page 15 After it mounts open the ExpressSAS volume Select the Drivers folder Launch the installer Follow the on screen instructions Continue on to Install Hardware on page 15 Lin
24. in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Connect the equipment into an outlet on a circuit e Increase the separation between the equipment different from that to which the receiver is and receiver connected e Consult the dealer or an experienced radio TV technician for help Canadian standards This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conforme a la norme NMB 003 du Canada European standards 4 Declaration of Conformity This following statement applies to the ATTO ExpressSAS Host Adapter This device has been tested in the basic operating configuration and found to be compliant with the following European Union standards Application of Council Directive 89 336 EEC Standard s to which conformity is declared EN55024 2002 EN55022 2002 CLASS B This Declaration will only be valid when this product is used in conjunction with other CE approved devices and when the entire system is tested to the applicable CE standards and found to be compliant The ATTO ExpressSAS Host Adapter cards comply with Directive 2002 95 EC on the Restriction of the Use of Hazardous Substances in Electrical and Electro
25. lled or with an inoperable fan as this may cause safety or thermal problems which could damage the ATTO host adapter and void the warranty ATTO Technology Inc limited warranty ATTO Technology Inc warrants to the original purchaser of this product that it is free from defects in material and workmanship as described in the ATTO Technology website www attotech com for three years ATTO Technology Inc liability shall be limited to replacing or repairing at its option any defective product There is no charge for parts or labor should ATTO Technology Inc determine that this product is defective Products which have been subject to abuse misuse alteration neglected or have been serviced repaired or installed by unauthorized personnel shall not be covered under this warranty provision Damage resulting from incorrect connection or an inappropriate application of this product shall not be the responsibility of ATTO Technology Inc Liability is limited to ATTO Technology Inc product s damage to other equipment connected to ATTO Technology Inc product s is the customer s responsibility This warranty is made in lieu of any other warranty express or implied ATTO Technology Inc disclaims any implied warranties of merchantability or fitness for a particular purpose ATTO Technology Inc responsibility to repair or replace a defective product is the sole and exclusive remedy provided to the customer for breech of this warranty ATTO
26. n media from a file on page 11 Start Windows text mode setup as described by your Windows documentation Press F6 when the first blue window called Windows Setup appears Setup continues to load files A new window asks you to specify additional mass storage devices Press S Insert the ExpressSAS installation floppy disk into Drive A Press Enter A screen which would normally ask you to select a driver appears which lists ExpressSAS adapters instead Select your adapter 7 8 9 10 Press Enter Windows Setup loads the files from the installation media and displays the window described in Step 3 The ATTO ExpressSAS device is listed as detected Repeat steps Step 3 through Step 7 for any other vendor supplied driver installation media After all other drives have been processed press Enter Continue with the remainder of the Windows installation procedure KA Note 11 You may be asked to insert the ExpressSAS installation floppy disk again this is normal the first time Windows loaded the drivers into memory the second time Windows copies the driver to you hard drive Update to Windows Server 2003 SP1 or later when installation is complete Install the driver into a new version of Windows Vista Server 2008 KA Note O You must have the ExpressSAS installation CD ora USB flash drive with the ExpressSAS driver software available Refer to Creating ExpressSAS installation media from the Installation
27. nic Equipment 0 ROHS Contact your ATTO representative regarding ROHS compliant products COMPLIANT 2002 95 EC ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Appendix B Safety and Warranty All ATTO host adapter products have been tested to meet applicable safety standards when operated in proper electrical and thermal environments Safety Please review the specifications for your specific host adapter before installing and operating it in any computer system to ensure compatibility Installation Before installing an ATTO host adapter product into your computer system unplug the computer from its electrical power source and allow adequate time for electrical discharge and the internal components to cool down before removing the computer system cover This will decrease the risk of personal injury from electrical shock or touching the hot surface of an electrical component Once an ATTO host adapter is installed in a computer system the computer cover must be reinstalled properly before turning the computer system back on Operation ATTO host adapters require adequate cooling to function properly If you have any questions as to the airflow provided by your computer system please refer to your computer system manual or contact your computer system manufacturer To facilitate proper air circulation ATTO host adapters should never be operated in a computer system without the cover insta
28. oduct list iN Select your model From the table find your Operating System Click on the entry for the latest driver 00O N OA A download window appears Follow the instructions for downloading the driver Internet Explorer users may select Run to automatically run the downloaded self extracting executable file All other browser users select a download destination and run the self extracting executable file 9 Uncheck When done unzipping open Setup exe 10 Select a destination folder and click Unzip to extract the driver files 11 The expanded software package contains a Scsiport driver in the base directory and a Storport driver in the Storport directory Navigate to the folder with the desired ExpressSAS driver Select Scsiport for Windows 2000 and XP Select Storport for all other versions of Windows 12 Run makedisk exe 13 Follow the instructions to complete the installation maa 4 Continue with Install the driver into a new version of Windows 2000 XP Server 2003 or Install the driver into a new version of Windows Vista Server 2008 on page 12 11 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Install the driver into a new version of Windows 2000 XP Server 2003 KA Note You must have a floppy disk with the ExpressSAS driver available Refer to Creating ExpressSAS installation media from the Installation CD or Creating ExpressSAS installatio
29. ot load refer to Install Drivers on page 7 and Troubleshooting on page 25 9 Turn off power to the computer 10 Continue to Install storage on page 23 ExpressSAS R348 only At shipping the ExpressSAS R348 has an 8x internal port configuration You may change the adapter to use a 4xinternal port and 4x external port configuration 1 2 N Power on your computer Launch the ATTO Configuration Tool from the Installation CD For Configuration Tool instructions refer to the ATTO Utilities Installation and Operation Manual also on the Installation CD From the left hand panel Device Listing expand all the elements in the hosts tree Find the ExpressSAS adapter and click on the Channel 1 entry in the tree Change the Port Configuration from 8 Internal to 4 Intrn 4 Extrn Click on Commit Exit the Configuration Tool application Power down the computer and unplug the computer from all power sources Continue to Install storage on page 23 16 Bracket details Exhibit 3 1 ExpressSAS H644 Adapter brackets Exhibit 3 3 ExpressSAS H680 Adapter brackets a ss Oooo Exhibit 3 2 ExpressSAS H608 Adapter brackets 17 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual Exhibit 3 5 ExpressSAS H6FO Adapter bracket Exhibit 3 7 ExpressSAS H380 Adapter brackets gt CJ m a a ea 348 Adapter brackets TI Exhibit 3 6 The ExpressSAS H308 Adapter brackets Exhibit
30. r to Install Drivers on page 2 Power down the computer and unplug the computer from all power sources 3 Open the case 4 fusing internal ports remove the plastic or metal plugs on the adapter internal connectors 5 If applicable attach the low profile or standard bracket to the adapter Remove plugs from connectors before installing adapter MEA Express 2 0 1 2 expansion slot The ExpressSAS adapter has been optimized for x8 electrical 2 0 slots Check your computer s documentation e SAS SATA storage cables and connectors See Bracket details on page 17 and Adapter board details on page 19 for details of the adapters and brackets SAS address Each ATTO ExpressSAS adapter has a unique SAS address designated by the Institute of Electrical and Electronic Engineers which allows the system to recognize the ATTO ExpressSAS host adapter as a unique part of your configuration The address is marked on the back of the board for easy identification Please keep a reference copy of the number in a safe place a Remove the original bracket from the adapter being careful not to damage the board Use an ESD safe 1 Phillips screwdriver to remove the Phillips screws at the top and bottom edges of the board A CAUTION Make sure the screwdriver is centered in the top of the screw to prevent damage to the screw Damaging the screw can void the warranty Set the bracket and screws aside c Place the adap
31. ranty 1 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual ExpressSAS Host Adapters ATTO ExpressSAS Host Adapters are engineered for the most stringent IT server and digital media workgroup environments and are compatible with multiple operating systems applications and drives Providing SAS SATA II connectivity to up to 256 end devices the ATTO SAS Host Adapter is ideal for both IT and digital video environments that require a high level of performance H644 technical specifications e Four internal four external ports e Up to 6 Gb sec per port performance e Form factor conforms to PCI low profile specification e Length 6 600 e Height 2 713 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 8W e Airflow 100 If m minimum H680 technical specifications e Eight external ports e Up to 6 Gb sec per port performance e Length 6 600 e Height 2 846 e Operating temperature 0 40 C 32 F 104 F e Operating humidity 5 95 non condensing e Storage temperature 40 70 C 40 F 157 F e Storage humidity 5 95 non condensing e Power 8W e Airflow 100 If m minimum H608 technical specifications e Eight internal ports e Up to 6 Gb sec per port performance e Form factor conforms to PCI low profile speci
32. s driver to the new version of Windows Follow these procedures after you have completed installation of the ExpressSAS adapter and you have connected storage devices refer to Install Hardware on page 15 If you have an ExpressSAS RAID adapter you must configure a RAID group to install the operating system using the BIOS Utility from the ATTO Utilities program found on your Installation CD or downloaded from the ATTO website Creating ExpressSAS installation media from the Installation CD 1 Insert the Installation CD into a CD or DVD drive The installation starts automatically If it does not navigate to the root of the CD and run autorun bat 2 Select Windows Drivers from the items on the left side of the screen 3 Select the appropriate CPU based operating system from operating system choices 4 Select Create Scsiport Driver Diskette or Create Storport Driver Diskette or Create Driver Installation Media 5 Follow the instructions to complete the installation 6 Continue with Install the driver into a new version of Windows 2000 XP Server 2003 or Install the driver into a new version of Windows Vista Server 2008 on page 12 Creating ExpressSAS installation media from a file 1 Go to www attotech com 2 Put your cursor over Downloads then click on Driver downloads from the splash screen menu O Register or log in if previously registered Select SAS SATA Host 8 RAID Adapters from the pr
33. stallation by booting the installation DVD included with Intel Macs ATTO a Launch the installation and proceed to recommends rEFIt which is available for the Select the disk where you want free from http refit sourceforge net Once to install Mac OS X screen you have downloaded the DMG for rEFIt do b If you need to partition your disk open the following to open the EFI Configuration Disk Utility from the Utilities menu Utility Once you partition your disk and exit 1 Burn the rEFIt DMG file to a CD Do not remove mg DEWY created volume will appear in the CD the installer window 3 Ifyou are launching the OS X installation from 2 Shut down the system and install the an existing OS X installation ExpressSAS adapter 3 With the rEFIt CD inserted boot the system sa H pa an o pariton yo naisi OPEN while pressing and holding the C key This will iain NE boot the rEF lt CD Applications Utilities Partition your disk and exit 4 TherEFlt boot menu will appear which contains a series of icons Release the C key and use b Launch the installation DVD and the arrows to highlight the Start EFI Shell icon PA Press Return to enter the EFI Shell SA VGA UB eran ea 4 Select the volume on the disk where you want 5 Atthe prompt enter the drivers b command ana Scroll through the list of installed EFI drivers Wa and find the ATTO ExpressSAS driver There 5 Click Install and proceed with the rest of OS X may be more than
34. ter on top of the replacement bracket positioning the bracket so that the holes in the bracket are aligned with the openings in the board d Dip the screws into Loctite 242 Use an ESD safe 1 torque screwdriver set to a maximum torque of 3 98 in Ibs 0 45N m to screws removed previously 15 ATTO Technology Inc ATTO ExpressSAS Host Adapter Installation and Operation Manual A CAUTION Do not exceed the torque specification to avoid damaging the board connectors or screws Insert the ATTO ExpressSAS host adapter into any open 2 0 1 2 PCI Express expansion slot If you have questions about how to install an expansion card in your system consult your computer s documentation Bracket screw Press here Align tabs Ao slots Main board edge Close the case on the computer and power it up Installed drivers are loaded For Windows 2000 XP and Server 2003 e Windows detects your ExpressSAS Adapter and the Found New Hardware wizard appears Proceed through the wizard with the default settings for each adapter channel Insert the ExpressSAS installation disk when prompted e After adapter installation is complete the Found New Hardware wizard shows an ATTO Phantom Device for each channel Proceed through the wizard with default settings to complete the installation For Windows Vista and Server 2008 e Windows detects your adapter and automatically installs the required drivers If drivers do n
35. ux KA Note ExpressSAS adapters are not supported under Linux kernel 2 4 1 Power on your system 2 Login as root 3 Verify that the kernel header files usually included with the Linux kernel development package are installed 4 Insert the Installation CD 5 Mount the CD to your chosen mount point such as mnt cdrom 6 Open your File Browser and browse to mnt cdrom Linux Drivers 7 Click on the driver e for the ExpressSAS adapters the driver filename appears as Inx_drv_esashba_XXX tgz where XXX is the driver s current version number e for ExpressSAS RAID adapters the driver filename appears as Inx drv esasraid XXX tgz where XXX is the driver s current version number 8 Copy the driver file to a directory such as usr src VMware KA Note l ATTO ESAS VMware drivers are supported with ATTO ESAS Host Bus Adapters and do not apply to ATTO ESAS RAID adapters Creating and using the Driver CD 1 Download the correct driver iso file from the VMware Drivers amp Tools Download site 2 Write the iso image to a CD ROM 3 Use the CD ROM as a Boot CD or an Update CD Driver CD as a Boot CD Only KA Note The following procedure describes how to use the driver CD as a boot CD Use this CD as a boot CD only if the new driver must enable the target device on which ESX Server 3 5 will be installed 11 12 13 14 15 Open a Terminal session Change to the directory where you stored the driver Extr
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