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GFI MailArchiver, 250-499, 2 Years SMA

1. GFI MailArchiver test E3 Contacts Administrator Deleted Items To John Doe Drafts Ce 2 Gi Journal Junk E mail This is a test to test GFI MailArchiver J Notes archiving from a webmail account Z Outbox E Sent Items iil Screenshot 23 Email sent from webmail to Microsoft Exchange Server email account Trusted sites 2 GFI MailArchiver Microsoft Internet Explorer of x File Edit View Favorites Tools Help Qe O A aA Aseh Fe ravortes O O SB Address El hetp 127 0 0 1 Malrchiverimainaspx OOOO O lea dz MailArchiver Browse Conversations t Welcome john doe Use this page to browse the conversations stored in the archives t GFI MailArchiver Conversation Subject Emails Last Email 5 A Conversations GFI MailArchiver test 4 4 9 2009 2 01 PM D GFI MailArchiver test 4 9 2009 2 01 PM Mailboxes Erom tom white a gmail com 7o John Doe 4 P Search Welcome 09 14 17 AM 1 Search Folders OS Account List a Options Hep ones OOO S T Oss Screenshot 24 Email archived by GFI MailArchiver 4 Review the conversations to ensure that emails sent are displayed in GFI MailArchiver 38 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide e Example o Send an email from a webmail account to an email account which is being archived e g john
2. Recipient Configuration zj B Mailbox a RODION64 Zobjsds ER Distribution Group Ca Enter Prod a Mail Contact Database Management _ ip Disconnected Maibox T Name Database File Path S Toolbox gt First Storage Group Properties Mailbox Database IP Move Data 2 New storag TP dismount D HK Remove Properties Hep Screenshot 12 Configuring a Mailbox Database 2 Expand Microsoft Exchange gt Server Configuration gt Mailbox node and click Properties from the Actions pane Mailbox Database Properties General Limits Client Settings E Mailbox Database Database path C Program Files Microsoft Exchange Server Mailb Database copy path Last full backup Last incremental backup Status Mounted Modified Thursday April 26 2007 10 01 47 AM M Journal Recipient archive Browse Maintenance schedule Run daily from 1 00 AM to 5 00 AM Customize T Do not mount this database at start up I This database can be overwritten by a restore LK Ccencet_ ay Heb Screenshot 13 Mailbox Database properties GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 21 3 Select Journal Recipient option click Browse and select mailbox previously configured from the Active Directory 4 Click OK to finalize setup Set up premium journaling 1 Select Start gt All Programs gt Microsoft Exchange Server 2007 gt Microsoft Exchan
3. Trusted User AccessRights GenericAll e Example Add ADPermission Identity Mailbox Database User master domain masynch AccessRights GenericAll Repeat the procedure described above for each mailbox store database required 5 If GFI MailArchiver is installed on a domain controller e From Control Panel gt Administrative Tools select Domain Controller Security Policy e Expand Local Policy and click User Rights Assignment e From the right pane double click Allow log on locally e Click Add User or Group and key in the user configured in the GFI MailArchiver Mailbox Synchronization configuration e Load Microsoft Windows command prompt and key in gpupdate force to refresh the local and Active Directory based Group Policy settings 6 From the GFI MailArchiver management console expand Configuration node and click Mailbox folder structure replication 7 Select Enable mailbox folder structure replication checkbox GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 35 8 Key in the credentials for the user with access to all the mailboxes NOTE Specify login name in domain username format 9 Click Test access to mailboxes button to text access to mailboxes If test fails check credentials and retest 10 lt Optional gt Click Add New Policy to create a policy that excludes specific folders from being replicated e Key policy name and click Next e Add folders
4. 10 Expand Domain Policy gt User Configuration Administrative Templates gt GFI Applications GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 41 jm Console Console Root Default Domain Policy v 2k3Exch1 vexch2k31 local Policy uratio o x i File Action Yiew Favorites Window Help Console1 Console Root Default Domain Policy v2k3Exch1 vexch2k31 local Policy User Configuratio e ameRIe 4 Console Root a iy Default Domain Policy v2k3Exch1 Computer Configuration E Software Settings E Windows Settings 2 Administrative Templates B fe User Configuration Software Settings Windows Settings B E Administrative Templates a vison Conover crrMalarciver Server Location properties ue GFI Applications Start Menu and Taskt Setting Explain E Desktop E Control Panel Shared Folders E Network E System E Windows Component 4 GFI Applications E Start Menu and Taskt E Desktop E Control Panel 2D Shared Folders E Network E System a GFI Applications GFI MailArchiver Server Location Settin GFI MailArchiver Server Location amp GFI MailArchiver Outlook Connector Data Path Root amp GFI Mail4rchiver Outlook Connector days span amp GFI MailArchiver Outlook Connector download batch size amp GFI MailArchiver Outlook Connector connection timeout Display Properties Description Specify the GFI Mail4rchiver
5. GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 43 e Select Console Root gt User Configuration right click Administrative Templates and select Add Remove Templates e Click Add and browse for the file gfiapps adm located in lt lt folder name gt GFI MailArchiver Outlook gt e Click Open 44 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 5 Role based Installations 5 1 Introduction Role based Deployment allows for scalability of GFI MailArchiver in large IT infrastructures dealing with heavy email traffic This is achieved through the deployment of multiple GFI MailArchiver instances on separate servers Each instance is configured to fulfill diverse roles to balance workload and collectively help for the smooth running of the email archiving process The following roles can currently be assigned to GFI MailArchiver instances e Central Configuration Service e Data Collection e Storage e Search and Indexing e User Interface and Administration e Data Import Service GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 45 5 2 How role based deployment works GFI MailArchiver Distributed Deployment GFI MailArchiver User Mailbox Synchronization GFI MailArchiv er Central GFI MailArchiv er Data Configuration Service Role Collection Role Microsoft Exchange Server User Administrator uses
6. B Introduction User Information El User Type Enter the user name and account information E User Information Organizational unit J Mailbox Settings test local Users Browse ma Slow Maikios First name Initigts Last name J Completion Journaling Mailbox Name Pournaling Mailbox User logon name User Principal Name Pournalina Mailbox test local v User logon name pre Windows 2000 Journaling Mailbox Password Confirm password ZOI oceccesces IF User must change password at next logon Help lt Back Next gt Cancel Screenshot 11 New user mailbox details 6 Key in the User information details for the new user to which the new journaling mailbox will be assigned and click Next 7 Ensure that the mailbox settings are correct and click Next 8 Review the new mailbox summary for the new mailbox to create and click New Step 2 Configure standard journaling 1 Select Start gt All Programs Microsoft Exchange Server 2007 gt Microsoft Exchange Management Console 20 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide fj Exchange Management Console Biel Ea Ele Action Yew Hep e olm 2m 3 Microsoft Exchange Fe Mailbox 1 object 24 Organization Configuratior Mailbox s Chent Access T Hub Transport J5 Unified Mes Hub Transport Client Access Mailbc J Server Configuration Client Access Ee Hub Transport iis Unified Messaging
7. Click Start gt Run and type Services msc GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 25 SRy Microsoft Exchange Acti Provides A Started Automatic Local System Sy Microsoft Exchange Anti The Micros Automatic Local System Sa Microsoft Exchange Edg The Micros Started Automatic Local System SBa Microsoft Exchange File Microsoft E Started Automatic Local System ARs oft nge IMAP4 Provides In Started Sa Microsoft Exchange Info Manages t Started Automatic Local System 4 Microsoft Exchange Mail Submits me Started Automatic Local System Sy Microsoft Exchange Mail Performs b Started Automatic Local System Sy Microsoft Exchange Moni Allows appl Manual Local System Automatic Local System Screenshot 16 Enabling the IMAP service 2 Locate the Microsoft Exchange IMAP4 service Right click on the service and select Properties 3 Select Automatic from the Startup type drop down provided click Apply and click Start 4 Click OK to save settings and close the dialog Confirm that the service is now running 5 By default on Microsoft Exchange Server 2007 IMAP uses SSL to secure the connection To use simple authentication instead of SSL e From the Microsoft Exchange Management Shell type set imapsettings logintype plaintextlogin and click Enter e Restart the Microsoft Exchange Informat
8. 1 From the GFI MailArchiver management console expand Configuration node and click Archiving and User Exclude Options 2 Under Archiving Options unselect any emails that you do not want to archive inbound outbound or internal 3 Under User Exclude Options select the option that will allow you to archive emails for the desired users only e For example Select Archive emails for all users except anyone listed below if you do not want to archive email for individuals in the management department 4 Click Save Settings to save archiving and user exclude options 4 6 3 Configure archive stores Archive stores are the GFI MailArchiver databases where emails are archived On installing GFI MailArchiver a Firebird database is automatically installed To change the default database 1 From the GFI MailArchiver management console expand the Configuration node and click on Archive Stores 2 Click Add Archive Store 3 In the Archive Store Name field key in a name for the new archive store and click Next 4 Select e Microsoft SQL server To use a Microsoft SQL Server database where ALL the archive information including original email binary source will be stored e Microsoft SQL Server database and file system To use a Microsoft SQL server as the backend database and a separate location for the binary sources files e GFI MailArchiver database and file system To use a Firebird database as the backend databa
9. Before you contact our Technical Support team please have your Customer ID available Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at http customers qfi com We will answer your query within 24 hours or less depending on your time zone 8 6 Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about new product builds To subscribe to our build notifications visit http Awww gfi com pages productmailing htm GFI MailArchiver 6 1 for Exchange Getting Started Guide Troubleshooting 73 U User Interface and Administration Role 55 9 Index V Virtual Directory Alias 8 28 X x32 See x86 x64 7 27 A x86 7 27 Active Directory 3 11 22 23 70 archive 1 11 24 ASP NET 5 Cc Central Configuration Service Role 50 D Data Collection Role 51 Data Import Service Role 57 58 database 1 24 25 E envelope journaling 23 l IIS 3 5 IMAP 11 25 26 Internet Explorer 2 3 J journaling 1 15 19 23 25 68 L license agreement 7 27 License Key 8 9 28 29 M Microsoft Exchange Server 1 3 11 16 P PowerShell 35 36 R recipient 23 Role based Deployment 45 S Search and Indexing Role 53 SQL Server 1 Storage role 52 System requirements 3 47 74 e Index GFI MailArchiver 6 1 for Exchange user manual
10. Collection Role collects emails from Microsoft Exchange locations I Central Configuration Service Role ty lip To achieve the maximum performance install the a T User Mailbox Synchronization Role Data Collection role on the MS Exchange server directly S T Storage Role You may configure multiple servers to run the Data Collection Role in the deployment However T Search and Indexing Role make sure to enable the server tagging feature For the User InterFace and Administration Role in i J User Interface and Administration Role this case B T Data Import Service Role Machine name v2K3EXCHI Domain VEXCH2K31 Product Folder E Program Files GFI MailArchiver lt Back Next gt Cancel Screenshot 35 Assigning the Data Collection role To assign the Data Collection Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role collects emails to be archived from Microsoft Exchange locations To achieve maximum performance assign the Data Collection Role to a GFI MailArchiver instance residing directly on the Microsoft Exchange server You can assign this role to multiple servers in the deployment However ensure that the server tagging option is enabled when assigning the User Interface and Administration Role GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based I
11. Install GFI MailArchiver on machines running other applications such as GFI MailEssentials or GFI MailSecurity New Installations e 11 4 2 Pre installation action 1 Enable Journaling 4 2 1 Set up Journaling for Microsoft Exchange Server 2000 2003 Journaling is a feature that enables the recording of all email in an organization Microsoft Exchange journaling enables the channeling of data into an archival solution with minimum overhead While by definition journaling is the ability to record emails archival reduces the strain of storing data through backups removal and storage GFI MailArchiver uses Microsoft Exchange journaling to centralize all the emails to archive in a single mailbox NOTE If journaling is not set up correctly email archiving will NOT work Step 1 Create a new journaling mailbox 1 Select Start gt Programs Microsoft Exchange Active Directory Users and Computers File Action View Window Help e em 4 x hB e at nvrga 4 Active Directory Users and Computers v2 Users 32 objects New Window from Here Refresh Export List Properties E Saved Queries ay vexch2k31 local Administrator User Builtin cert Publishers Security Group a Computers DnsAdmins Security Group a Domai Controllare A ff DnsUpdatePr Security Group al ForeignSecurityPrincipals f Domain Admins Securi
12. Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The Data Import Service Role uploads emails air P imported From external sources to GFI bey Data Collection Role Maildrchiver archive stores J Central Configuration Service Role a J User Mailbox Synchronization Role You may configure multiple servers to run the Data Import Service Role in the deployment iS I Storage Role 8 I Search and Indexing Role L J User Interface and Administration Role Sri Machine name 2K3EXCHI Domain VEXCH2K31 Product folder e Program Files GFI Mailarchiver lt Back Lue Cancel Screenshot 31 Selecting roles 2 Specify which role s will be assigned to the GFI MailArchiver instance on this server and click Next NOTE Move the mouse pointer over any role listed in the dialog to view the relevant description for that role 3 Based on the roles selected in the previous stage you will be asked to configure some parameters For information on how to configure roles refer to the next sections Click Next to continue 48 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 5 GFI MailArchiver Deployment Wizard v6 1 Service Credentials GFI Configure the service Log On credentials y Distributed deployment of GFI MailArchiver requires its services to run under an Active Directory user account instead of the def
13. Store V2K3EXC Dismount Store Protocols Create Full Text Index H E Connectors Start Incremental Population H Tools Start Full Population ij Folders Pause Population Stop Population All Tasks gt View New Window from Here Cut Copy Delete Rename Refresh Export List Properties Opens property sheet for the current selection Screenshot 6 Mailbox store node properties 2 Expand Servers gt lt Your Server name gt Storage group right click Mailbox Store node and select Properties 14 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Mailbox Store WIN2K3ENTS R Properties 21x Details Policies Security General Database Limits Ful TextIndexing ga Mailbox Store WIN2K3ENTSYR Default public store st Storage Group Public Folder Store WINZK3ENTS A Browse Offline address list Defaut Offline Address List Browse lV Archive all messages sent or received by mailboxes on this store fieurnal Browse IV Clients support S MIME signatures Tl Display plain text messages in a fixed sized font Cancel Apply Help Screenshot 7 Enabling journaling on a Microsoft Exchange mailbox store 3 From the General tab select the Archive all messages sent or recei
14. This temporary server can be used when past emails before GFI MailArchiver was installed from PST files will be imported into the archive stores Importing past emails is normally a one time process thus the temporary nature of this server 64 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 6 Importing Export emails 6 1 Importing emails GFI MailArchiver enables you to extract emails from various email databases and to import them into the GFI MailArchiver archive stores GFI MailArchiver can import emails from the following email databases e Microsoft Exchange Mailboxes e PST files locally e PST files on the network e GFI MailArchiver 2 e GFI MailEssentials For detailed instructions on how to import email data to GFI MailArchiver refer to the GFI MailArchiver Manual available from http www gfi com mar mar6acmanual pdf 6 2 Exporting emails GFI MailArchiver also enables you to export or restore multiple emails at a time through the GFI MailArchiver Bulk Export Tool Through this tool you can connect to a GFI MailArchiver installation search for emails to export and export all of the emails in one go through a Restore to a specific email address e Download to a folder on disk in eml or msg format Download to a PST file The GFI MailArchiver Bulk Export Tool is useful when you want to export a set of emails that match specific search criteria for example to provide
15. Wizard v6 1 Ioi x Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The Search and Indexing Role provides e mail search and indexing services for the GFI t4 J Data Collection Role Mail rchiver deployment I Central Configuration Service Role amp J User Mailbox Synchronization Role You can configure only one server to run the Search and Indexing Role in the deployment ET Search and Indexing Role L J User Interface and Administration Role T Data Import Service Role Machine name v2K3EXCHI Domain VEXCH2K31 Product Folder E Program Files GFI MailArchiver lt Back Next gt Cancel Screenshot 37 Assigning the Search and Indexing role To assign the Search and Indexing Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role provides email search and indexing services GFI MailArchiver creates search indexes for each archive store you configure Each search index automatically indexes new email content archived in the corresponding archive store to keep the search index updated and enable users to perform precise and fast searches You can only assign the Search and Indexing Role to one server in the deployment GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 53 g GF
16. based Installations 63 Deployment Manager Wizard on each instance section of this chapter Run the Deployment Manager Wizard in the order as shown in the following table Server ID order Deployment Manager Wizard Run Wizard to assign the following roles e Central Configuration Service e Storage e Search and Indexing e Data Import Service Q Run Wizard to assign the Data Collection role and User Mailbox synchronization roles 2 Run Wizard to assign the User Interface and Administration role 3 Configure GFI MailArchiver through the management console accessed from Server ID 2 which is the server with the User Interface and Administration role 5 3 2 Alternative scenario Another recommended scenario is to deploy servers with the following GFI MailArchiver roles e Server 1 o Central Configuration Service o Storage e Server 2 o Search and Indexing e Server 3 o Data Collection o User Mailbox synchronization NOTE 1 To achieve maximum performance assign the Data Collection role to a GFI MailArchiver instance residing directly on the Microsoft Exchange server with the journaling mailbox NOTE 2 You can have multiple servers assigned with the Data Collection role e Server 4 o User Interface and Administration NOTE You can have multiple servers assigned with the User Interface and Administration role enabling you to set up a web farm e Server 5 Temporary server o Data Import Service NOTE
17. checkbox 10 Key in the credentials for the user with access to all the mailboxes NOTE Specify login name in domain username format 34 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 11 Click Test access to mailboxes button to text access to mailboxes If test fails check credentials and retest 12 lt Optional gt Click Add New Policy to create a policy that excludes specific folders from being replicated e Key policy name and click Next e Add folders to exclude and click Next e To apply new policy to selected users only select Apply for selected users only option and key the users the users to which this folder applies e Click Next and Finish to finalize new policy setup 13 Click Save Settings to complete setup Microsoft Exchange 2007 not SP1 1 Click Start gt Run and type cmd and OK 2 Key in dsadd user lt UserDN gt pwd lt Password gt disabled no Where Parameter Description lt UserDN gt Specifies the distinguished name of the user object to be added pwd Sets lt Password gt value lt Password gt Specifies the password to be used for the user account If this parameter is set to you are prompted for a user password e Example dsadd user CN masynch CN Users DC master domain DC Com pwd Password disabled no 3 Open the Exchange Management Shell 4 Run the following Windows PowerShell commandlet Add ADPermission identity Mailbox Store User
18. doe companydomain com o Select Conversations gt Browse and select the email account to review john doe companydomain com o Review the conversation threads listed and locate the email sent from webmail In case that emails are not being archived by GFI MailArchiver e Ensure that your email infrastructure is working correctly by checking that the email is received by your Microsoft Exchange server and that it goes through the recipient mailbox e Ensure that all the pre installation actions starting on page 12 in this manual are completed e Ensure that all the installation and post installation actions in this manual are completed correctly e Refer to the Administration and configuration guide available from http www gfi com mar mar6acmanual padf 4 8 Deploy Outlook connector Use the MailArchiver outlook connector to access your email archives from within your Microsoft Outlook software This connector can be installed via Active Directory Group Policy Objects GPO or via manual install Installing via GPO 1 Navigate to lt Program Files GFl MailArchiver Outlook gt and copy MAR6OutlookConnector msi to a share accessible by all domains 2 From command prompt type mmc exe and click Enter 3 Click File gt Add Remove Snap in and click Add GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 39 File Action View Favorites Window Help mR Sy Consol Standalone Extension
19. firebird database with GFI MailArchiver Creation management of the firebird database is automated through GFI MailArchiver 4 3 2 Configuring the Microsoft SQL Server Setting up a Microsoft SQL server is recommended for larger organizations with a substantial volume of emails to archive The recommended setup for GFI MailArchiver using a Microsoft SQL Server 2000 2005 2008 database is as follows e Physical HDD 1 Operating System and GFI MailArchiver installation e Physical HDD 2 Microsoft SQL Server data file mdf e Physical HDD 3 Microsoft SQL Server log file Idf e Physical HDD 4 Mail database indexes This configuration ensures that different processes are distributed to distinct physical hard disk drives This eliminates performance loss due to excessive data read write operations on the same physical hard disk drive Important Notes 1 Configure any Microsoft SQL Server to use Mixed Authentication mode for use it with GFI MailArchiver Achieve this by e Right click on the SQL Server node gt Properties from the Enterprise Manager e Access Security tab and select SQL Server and Windows under Authentication e Save settings 2 After the first month of archiving note the database data file size With this value estimate the archive database size after six months for example If you estimate that your archive database will be larger than 20 GB you should consider configuring the archive stores managem
20. including login names In such cases if a user changes a property in the name and does not make EXACT character case matches GFI MailArchiver will fail since it would not find the resources required Once installed it is not possible to change the Microsoft SQL server collation mode easily It requires a rebuild of the master database using advanced Microsoft SQL specific tools or methods The best solution is to install another instance of Microsoft SQL Server set to operate in insensitive collation mode 2 3 4 ASP NET settings For GFI MailArchiver to work ASP NET needs to be registered with IIS If the Microsoft NET framework is installed after IIS is installed GFI MailArchiver 6 1 for Exchange Getting Started Guide System requirements o 5 this is automatically registered Else register ASP NET with IIS by following these steps 1 From the command prompt navigate to lt WindowsDirectory gt Microsoft NET Framework lt version number gt 2 Key in aspnet_regiis exe i and press Enter 6 e System requirements GFI MailArchiver 6 1 for Exchange Getting Started Guide 3 Upgrades 3 1 Installation procedure 3 1 1 Important notes 1 Ensure that you are logged on as Administrator or using an account with administrative privileges 2 Before starting installation save any other pending software and close all open applications on the machine 3 Check that the machine you are installing GFI MailArchive
21. sssssesssssissssrrsssirrssrirrssinnnstinnnsnnnnsrennnt 8 6 Build notifications cece ccesceeeccssaeeeeeseseueeeeeaeeesaueueeesaaueeseueaeees AEG 1 9 Index 74 i e Contents GFI MailArchiver 6 1 for Exchange Getting Started Guide 1 About GFI MailArchiver 1 1 Introduction to GFI MailArchiver GFI MailArchiver is an email archiving solution which can archive all internal and external email into a central archive store You can then easily manage the email archive stores from the web based configuration of GFI MailArchiver You can also allow users to browse and search past emails via the web based browse and search interface GFI MailArchiver also provides Microsoft Outlook integration 1 2 How does GFI MailArchiver work GFI MailArchiver operations can be classified in three stages Stage 1 Retrieve emails from Microsoft Exchange Server Stage 2 Archive emails to Firebird or SQL server database Stage 3 Browse archived emails Microsoft Exchange Server GFI MailArchiver 1IS User accessing GFI MailArchiver web interface via Internet Explorer HDD 1 Archive Data Lo HDD 2 Index Firebird or Microsoft SQL Server DB Figure 1 Typical GFI MailArchiver installation Stage 1 Retrieve emails GFI MailArchiver connects to the journaling mailbox on the Microsoft Exchange Server and collects the emails Stage 2 Archive emails GFI MailArchiver archives the collected emails to the active databas
22. the machine with the Domain Administrator account 4 Download and install the latest version of Windows Scripting Host amp Windows Installer for your Windows Operating System from http www microsoft com downloads 5 Ensure that the following Microsoft Windows technologies are installed correctly and not corrupt e Microsoft Windows Management Instrumentation WMI e Microsoft Windows Installer e Microsoft Net Framework e Microsoft Data Access Components MDAC 6 Ensure that the following system libraries located at lt Windows System32 gt are correctly registered e urlmon dll e Shell32 dill e Oleaut32 dll e Shdocvw dll e ole32 dll e Mshiml dll e Actxprxy dll e Browseui dll e Scrrun dll To register a library with the operating system perform the following steps 1 Click Start and select Run 2 Type cmd exe and click Enter 3 Type regsvr32 lt path amp filename of dll gt Example regsvr32 c windows system32 urlmon dll Place the installation file in a temporary directory Example C temp on the machine where you are installing the GFI product Also check the Distributed Component Object Model DCOM permissions as explained in http support microsoft com default aspx scid kb en us 295278 Cause Windows Scripting Host WSH is outdated or corrupted Solution Install latest version of Windows Scripting Host WSH and reboot the machine WSH can be downloaded from http www microsoft com down
23. to be configured in this domain For GFI MailArchiver services For the security reasons it is recommended to enable SSL encryption HTTPS in the IIS configuration when Forms Authentication is used m Administration I Enable server tagging in the Data Sources configuration Use this Feature if there is more than one server running Data Collection role Server tagging allows multiple GFI MailArchiver servers running Data Collection role to process differect mailboxes without interfering with each other lt Back next gt Cancel Screenshot 40 Specify User Interface and Administration role settings You will be prompted to specify the authentication method to use Windows or Forms to log in to the GFI MailArchiver management console If more than one server is assigned the Data Collection role select the Enable server tagging in the Data Sources configuration option Server tagging allows multiple GFI MailArchiver instances running the Data Collection role to process different mailboxes without interfering with each other 56 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Assigning the Data Import Service Role z GFI MailArchiver Deployment Wizard v6 1 Iof xi Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The Data Import Service Role uploads emails imported From external sources t
24. to exclude and click Next e To apply new policy to selected users only select Apply for selected users only option and key the users the users to which this folder applies e Click Next and Finish to finalize new policy setup 11 Click Save Settings to complete setup Microsoft Exchange 2007 SP1 1 Click Start gt Run and type cmd and OK 2 Key in dsadd user lt UserDN gt pwd lt Password gt disabled no Where Parameter Description lt UserDN gt Specifies the distinguished name of the user object to be added pwd Sets lt Password gt value lt Password gt Specifies the password to be used for the user account If this parameter is set to you are prompted for a user password e Example dsadd user CN masynch CN Users DC master domain DC Com pwd Password disabled no 3 Open the Exchange Management Shell 4 Run the following Windows PowerShell commandlet foreach SexchangeServer in Get ExchangeServer FF exchangeServer ServerRol match ClientAccess Add ADPermission Identity SexchangeServer DistinguishedName User domain user ExtendedRights ms Exch EPI Impersonation e Example foreach SexchangeServer in Get ExchangeServer if SexchangeServer ServerRol match ClientAccess 36 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Add ADPermission Identity SexchangeServer Dis
25. 2000 VEXCH 2K315 journal Cancel Screenshot 4 New Object User dialog 3 Key in a relevant User logon name e g journal fill in other new user details and click Next New Object User x e Create in vexch2k31 local Users Password esesceecees Confirm password e eocccccece User must change password at next logon JV User cannot change password IV Password never expires P Account is disabled lt Back Cancel Screenshot 5 Add a password 4 Key in a password unselect user must change password at next logon option and enable user cannot change password and password never expires options Click Next to continue setup GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 13 NOTE Ensure that the password keyed in meets the password complexity requirements setup for your Active Directory users 5 Click Next and review the new user details Click Finish to create new user Step 2 Configure email archival to journaling mailbox 1 Select Start gt Programs gt Microsoft Exchange gt System Manager ix File Action View Window Help 1 xj e m xene Mailbox Store V2K3EXCH1 First Organization Exchange Global Settings ia Recipients EB Logons 3 A Servers EE Mailboxes E cpu EA Full Text Indexing 13 Queues First Storage Group Mailbox Store V2K3EXCH1 185 Public Folder
26. GFI MailArchiver Web interface for GFI MailArchiver User Interface GFI MailArchiver Storage Microsoft SQL Server browsing administration and Administration Role Role Microsoft IIS ASP NET GFI MailArchiver Data Import GFI MailArchiver Search Service Role and Indexing Role Figure 2 How Role based Deployment works The GFI MailArchiver role based deployment process in a distributed environment involves the following steps 1 Establish the number of GFI MailArchiver instances required and the role to assign to each instance 2 Install GFI MailArchiver on each server that will be participating in the deployment This is a normal installation as described in the previous sections in this manual 3 Execute the Deployment Manager Wizard on each GFI MailArchiver instance 4 Store each servers deployment configuration file for future reference This file may be required when updating to newer GFI MailArchiver builds or when the administrator needs to reconfigure the deployment roles 5 Configure GFI MailArchiver from the server with the User Interface and Administration role NOTE 1 GFI MailArchiver instances communicate with each other over the network using the NET Remoting protocol NOTE 2 A GFI MailArchiver instance can be assigned more than one role the following roles can be assigned to more than one GFI MailArchiver instance e Data Collection e User Interface and Administration 46 e Role based In
27. GFI MailArchiver 6 1 for Exchange Getting started guide By GFI Software Ltd GFI http www gfi com Email info gfi com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of GFI Software Ltd GFI MailArchiver is copyright of GFl SOFTWARE Ltd 1999 2009 GFI Software Ltd All rights reserved Version MAR ACM 1 02 001 Last updated August 10 2009 GFI MailArchiver build 20090526 Contents 1 About GFI MailArchiver 1 1 Introduction to GFI MailArchiver 0 0 cece cece eeseeeeeeeeeeseeaeanees 1 2 How does GFI MailArchiver Work ccccceeececceceseeeeeeeeseeeeeeeaeanees 1 3 GFI MailArchiver licensing SCNEMGC cccecceseeeeereeeeteeeetaeeeeeeeees 2 System requirements Quy SOWN E o AE E a A ASR 2 2 HardWare ieussi iii aad ie Graven cutsaan 23 Important Seting E cere cee ceeds tones ara erai eE IAr ADR Eear EAR A AEK nedir 3 Upgrades 3 1 Installation procedure sssseessseeesrressrnessrnesrnnnesrrnnesrnnnnsnnnneennnnennnnn 3 2 PoOstinStall ations sirtta ara einne E IEE EARR AEETI FALAREN RS 4 New installations 4 1 Where should GFI MailArchiver be installed cceceeeeereees 4 2 Pre installatio
28. I MailArchiver Deployment Wizard 6 1 Search and Indexing GFI Identify the Search and Indexing Role server You have configured this computer to host the Search and Indexing Role E Please make sure that only one server in your deployment is hosting this role You should configure all other installations that require the Search and Indexing Role to use this server Indexing Wordbreaker to use during indexing Neutral gt I Index email message attachments doc xls pdF etc lt Back next gt Cancel Screenshot 38 Specify the word breaker for the Search and Indexing role You will be prompted to specify the word breaker to use Word breakers for each language enable the resulting terms to be more accurate for that language If no word breaker is available for a particular language the neutral word breaker is used With the neutral word breaker words are broken at neutral characters such as spaces and punctuation marks Select the indexing option available if you also want to index email message attachments 54 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Assigning the User Interface and Administration Role GFI Mailarchiver Deployment Wizard 6 1 OR x Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The User Interface and Administration Role enables users to browse sear
29. IV Search and Indexing Role L I User Interface and Administration Role H Data Import Service Role Machine name v2K3EXCHI Domain vEXCH2K31 Product folder E Program Files GFI Mailarchiver lt Back Next gt Cancel Screenshot 43 Assigning multiple roles A GFI MailArchiver instance may be assigned more than one role To assign the required roles select the appropriate options from the list of roles in the Server Role Selection dialog GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 59 Identifying the Central Configuration Service Role server g GFI MailArchiver Deployment Wizard 6 1 Central Configuration Service GFI Identify the Central Configuration Service Role server You have not configured this computer to host the Central Configuration Service Role Please select the server that is running the GFI MailArchiver Central Configuration Service Role Make sure that only one server in your deployment is hosting this role Server fv2k3exchi Browse lt Back Screenshot 44 Identifying the Central Configuration Service Role server Cancel If you are assigning a role other than the Central Configuration Service Role to a GFI MailArchiver instance you are prompted to identify the server that has been assigned that role Click Test connection to verify that the Central Configuration Service Role server
30. MB for transaction file e Set file growth for both data and transaction log files to a fixed value in megabytes not more than 100 MB e Ensure that Maximum file size option is set to Unrestricted file growth for both data and transaction log files 5 Click OK to finalize setup Creating a Microsoft SQL Server 2008 database 1 Select Start gt All Programs gt Microsoft SQL Server 2008 gt SQL Management Studio 2 From the Object Explorer connect to an instance of the SQL Server Database Engine and then expand that instance 3 Right click Databases and click New Database 4 In New Database enter a database name 5 lt Optional gt Customize the following values for performance e Pre allocate space for both the data and transaction log files e g 500 MB for data file and 50MB for transaction file e Set file growth for both data and transaction log files to a fixed value in megabytes not more than 100 MB e Ensure that Maximum file size option is set to Unrestricted file growth for both data and transaction log files 6 Click OK to finalize setup 4 4 Pre installation action 3 Enable IMAP IMAP is required when GFI MailArchiver is not installed on the same machine running Microsoft Exchange Server The IMAP service is needed to access the Journaling mailbox refer to glossary for more information on the remote Microsoft Exchange Server By default IMAP service is disabled To enable 1
31. Server url to which Outlook clients should connect a GFI Mail amp rchiver Server Location C Not Configured Server URL http V 2K3EXCH1 80 Mailrchiver Extended A Standard Previous Setting Next Setting Screenshot 28 Change Server URL 11 From the right pane double click GFI MailArchiver Server Location policy select Enabled and change the server URL 12 From the Group Policy Object Editor opened in step 4 expand Domain Policy node gt Computer Configuration node gt Software Settings node 13 Right click Software installation and select New gt Package cy Computer Coniston iojx Ti File Action View Favorites Window Help le a x e gt Gin shee 4 Console Root ic E Default Domain Policy v2k3Exch1 E Computer Configuration E y Software Settings fa Software installation Windows Settings Administrative Templates amp User Configuration 5 Software Settings Windows Settings 2 Administrative Templates E Windows Component GFI Applications E Start Menu and Taskt E Desktop E Control Panel E Shared Folders E Network ica System E Windows Component E GFI Applications E Start Menu and Taskt jn Console Console Root Default Domain Policy v2k3Exch1 vench2k31 local P Software Settings Software installation ip ae Software installation oen aK Look in S Outlook pmi r e MAR60utlookConnector msi My Recent Do
32. aling Advanced Configuration exejcfg exe or e ADSI Editor Management console Using the exejcfg exe tool 1 Download the exejcfg exe tool from http www microsoft com downloads details aspx familyid E7F73F10 7933 40F3 B07E EBF38DF3400D amp displaylang en 2 From the command prompt navigate to the folder in which you copied the exejcfg exe tool 3 Type exejcfg e and press Enter NOTE exejcfg d disables Envelope Journaling for that organization Using the ADSI editor 1 Locate the adsiedit msc tool from the Windows 2000 Server resource kit or the Windows 2003 Server support tools 2 From command prompt navigate to the folder where adsiedit msc is stored type adsiedit msc and then press Enter 16 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide lt File Action View Window Help e am Xe aABle ADSI Edit Domain win2k3entsvr master domain com E cN ddress Lists Container msExchConta Configuration win2k3entsvr master domain com CN Addressing msExchConta ae CN Configuration DC master domain DC com E ch administrative Groups msExchAdmin cN DisplaySpecifiers cN Connections msExchConta CN Extended Rights Gl cN Global i i fa CN ForestUpdates CN Global Settings container CN Recipient Policies msExchRecipi E CN LostAndFoundConfig atl cN ntps Quotas icn system Policies msExchSyste E cn Partitions CN Physical Locations cn services CN M
33. ase Insensiti BEB Screenshot 9 Heuristics attribute 5 Select heuristics attribute from the Attributes list and click Edit Integer Attribute Editor Screenshot 10 Editing the heuristics attribute value 6 Key in 512 and click OK 7 Click OK to save and close the ADSIEdit console Note A value of 512 enables Envelope Journaling and a value of 0 disables Envelope Journaling 18 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 4 2 2 Setting up journaling for Microsoft Exchange Server 2007 Journaling is a feature that enables the recording of all email in an organization Microsoft Exchange journaling enables the channeling of data into an archival solution with minimum overhead While by definition journaling is the ability to record emails archival reduces the strain of storing data through backups removal and storage GFI MailArchiver uses Microsoft Exchange journaling to centralize all the emails to archive in a single mailbox NOTE If journaling is not set up correctly email archiving will NOT work Microsoft Exchange 2007 supports two types of journaling e Standard journaling This feature enables the configuration of a Mailbox store that enables the recording of email in an organization GFI MailArchiver can use Microsoft Exchange journaling to centralizer all the emails to archive in a single mailbox for archival This type of journaling is also ca
34. ations with moderate amounts of email This is bundled and automatically configured by GFI MailArchiver e Microsoft SQL server 2000 or later Recommended for larger organizations with higher volumes of email to archive Not included with GFI MailArchiver installation and is required to be installed as a separate process Other required components e Microsoft NET Framework 2 0 e ASP Net 2 0 e Internet Information Services IIS SMTP amp World Wide Web services e Microsoft Internet Explorer 5 5 or later GFI MailArchiver 6 1 for Exchange Getting Started Guide System requirements e 3 2 2 Hardware Processor e Minimum Intel Pentium or compatible 2GHz 32 bit processor e Recommended x64 architecture based server with Intel 64 architecture or AMD64 platform Memory e Minimum 512MB RAM dedicated to GFI MailArchiver e Recommended 2GB RAM dedicated to GFI MailArchiver Physical Storage e Minimum 150MB physical disk space NTFS for GFI MailArchiver installation More space is required for the database Firebird or SQL server Storage space depends on mail volume to archive e Recommended Server with 4 physical drives with the ability to increase storage space on demand when required Refer to Pre installation action 2 Setup database section starting on page 23 in this manual for recommendations on how to set up your database NOTE It is highly recommended that you store databases and indexes on
35. ault Local System Account name Browse Password Please make sure that this account has access rights to the Microsoft Exchange configuration and read write access to the journaling mailbox Cancel Screenshot 32 Specify Active Directory credentials 4 Specify the Active Directory credentials under which to run GFI MailArchiver services and click Next NOTE 1 GFI MailArchiver services must run under an Active Directory user account NOTE 2 Specify an account that has read write access privileges on the Microsoft Exchange configuration 5 GFI MailArchiver Deployment Wizard v6 1 Applying settings GFI Selected configuration is being applied All required data was collected Click Next to apply all the changes now gt lt Back next gt Cancel Screenshot 33 Apply all configuration settings specified 5 Click Next to initiate the process and apply all specified parameters GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 49 NOTE During this process all GFI MailArchiver services need to be stopped and re started This occurs automatically and may take minutes to complete 6 Click Finish to finalize your settings and close the Deployment Manager Wizard Assigning the Central Configuration Service Role GFI Mailarchiver Deployment Wizard v6 1 Oe x Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this c
36. ba RODIONG4 2 objects a oo pees Ca Enter Prod lt 2 Mail Contact Database Management js 25 Disconnected Maibox Name Databece Fis Path IB New storag r gt First Storage Group Properties Mailbox Database Mailbox Database TP Move Data TP dismount D HK Remove Properties Help Screenshot 50 Configuring a Mailbox Database 2 Expand Microsoft Exchange gt Server Configuration gt Mailbox node and click Properties from the Actions pane Mailbox Database Properties General Limits Client Settings Mailbox Database Database path C Program Files Microsoft Exchange Server Mailb Database copy path Last full backup Last incremental backup Status Mounted Modified Thursday April 26 2007 10 01 47 AM M Journal Recipient archive Browse Maintenance schedule Run daily from 1 00 AM to 5 00 AM Customize T Do not mount this database at start up I This database can be overwritten by a restore LK Ccencet_ _ ay Heb Screenshot 51 Mailbox Database properties GFI MailArchiver 6 1 for Exchange Getting Started Guide Uninstalling GFI MailArchiver e 69 2 Unselect Journal Recipient option 3 Click OK to finalize setup Disable standard journaling from the Microsoft Exchange Management Shell In the Microsoft Exchange Management Shell use the following syntax to disable a journaling rule Set MailboxDatabase lt Mailbox Database gt Jou
37. blic Folder Referrals Details General Locales Mailbox Management Directory Access Policies Security Full Text Indexing Monitoring Group or user names Administr ator MASTER DOMAINS Administrator fi ANONYMOUS LOGON 8 Authenticated Users sti Domain Admins MASTER DOMAIN Domain Admins gi Enterprise Admins MASTER DOMAIN5Enterprise Admins P oi r x Add Remove Permissions for Administrator Allow Deny Full control Read Write Execute Delete Read permissions x For special permissions or for advanced settings Advanced click Advanced Cancel Apply Help Screenshot 20 Security tab 4 Access Security tab Select Users Computers or Groups 24x Select this object type Users Groups or Built in security principals Object Types From this location master domain com Locations Enter the object names to select examples Check Names Mail rchiver Synch User masynch master domain com Advanced Screenshot 21 Security tab OK Cancel p New Installations e 33 5 Select a listed user from Group or user names or click Add to add the user to whom you granted special authority on all user mailboxes WIN2K3ENTS R Properties 24x Diagnostics Logging Public Folder Referrals Details General Locales Mailbox Management Directory Access Policies Security Full Text Indexing Monitoring Group o
38. ch their archives and administrators to configure GFI MailArchiver I Central Configuration Service Role t4 J7 Data Collection Role D User Mailbox Synchronization Role You may configure multiple servers a WebFarm to run the User Interface and Administration Role g T Storage Role in the deployment 2 T Search and Indexing Role T Data Import Service Role Machine name v2K3EXCHI Domain VEXCH2K31 Product folder E Program Files GFI Mailarchiver lt Back Next gt Cancel Screenshot 39 Assigning the User Interface and Administration role To assign the User Interface and Administration Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role enables users to browse search their archives and administrators to configure GFI MailArchiver through the management console You can assign the User Interface and Administration Role to multiple servers in the deployment GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 55 l GFI MailArchiver Deployment Wizard v6 1 User Interface Options GFI Configure the User Interface and Administartion options User Interface a Please select the type of Authentication to be used for User Interface and Administration login Forms Authentication Please note that Windows Authentication requires Kerberos delegation
39. click Next 11 Click Finish to close the installation wizard 3 2 Post install actions 3 2 1 Check licensing A valid license key enables you to use GFI MailArchiver without any restrictions If upgrading e From the same version but an older build e g from version 6 0 to version 6 1 check license key For more information on obtaining a new license key refer to http Awww gfi com products gfi mailarchiver pricing e From a previous version of GFI MailArchiver e g version 5 to version 6 follow the steps below to enter fully purchased license key for current version 1 Click Start gt All Programs gt GFI MailArchiver gt GFI MailArchiver and key in username and password of an account with administrative privileges to access the GFI MailArchiver configuration 2 Click GFI MailArchiver gt Configuration gt Licensing node 3 Key in or paste the GFI MailArchiver license key you bought in the License key field then click Verify License Key 4 Click Save Settings GFI MailArchiver 6 1 for Exchange Getting Started Guide Upgrades e 9 4 New Installations 4 1 Where should GFI MailArchiver be installed Install GFI MailArchiver on a machine that is part of an Active Directory domain Before proceeding with the installation first consider the following details Email volume on your servers Installing GFI MailArchiver on a mail server where a high volume of emails received and processed will invariably pu
40. cuments E Desktop amp S My Documents H E Desktop control Panel or E Shared Folders a E Network My Computer System 4 on 4 gt w D My Network File name man E0utlookConnector msi x Places Files of type Windows Installer packages msi X Cancel ZA Screenshot 29 Select MAROutlookConnector msi 42 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 14 In the Open dialog locate the share MAROut LookConnector msi is saved where NOTE When selecting the location of msi file ensure that this is done through My network locations so that the share name in GFI MailArchiver includes the full network share location rather than the local path jn Console Console Root Default Domain Polic 15 x fi Bile Action View Favorites Window Help ate e ameEenrRe C Console Root ff Software Settings ey Default Domain Policy v2k3Exch1 Z Computer Configuration Software installation Nene E4 Software Settings software installation fa Software installation E Windows Settings m Administrative Templates i User Configuration ey aixi E Windows Settings Select deployment method Z Administrative Templates H E Windows Component Published E GFI Applications 7 E Start Menu and Taskt Assigned Desktop Advanced H Control Panel C Shared Folders Select this option to Assign the application
41. e configured for example Microsoft SQL Server Stage 3 Browse archived emails GFI MailArchiver 6 1 for Exchange Getting Started Guide About GFI MailArchiver e 1 Users can browse and search for specific archived emails via the GFI MailArchiver web interface using Microsoft Internet Explorer 1 3 GFI MailArchiver licensing scheme For information on GFI MailArchiver licensing refer to http Avww gfi com products gfi mailarchiver pricing licensing 2 e About GFI MailArchiver GFI MailArchiver 6 1 for Exchange Getting Started Guide 2 System requirements 2 1 Software Supported operating systems GFI MailArchiver can be installed on e Microsoft Windows Server 2008 e Microsoft Small Business Server SBS 2008 e Microsoft Windows Server 2003 e Microsoft Small Business Server SBS 2003 e Microsoft Windows Server 2000 Service Pack 3 or higher NOTE The server on which GFI MailArchiver is installed needs to be a Domain Controller or connected to one since GFI MailArchiver requires access to Active Directory Supported mail servers e Microsoft Exchange Server 2000 SP3 or later with Journaling enabled Refer to Pre installation action 1 Enable Journaling section starting on page 12 in this manual for information on how to enable journaling Supported databases e Firebird database An open source database used as the default database for GFI MailArchiver Recommended for small to medium sized organiz
42. emails to satisfy a litigation support request For detailed instructions on how to export email data from GFI MailArchiver refer to the GFI MailArchiver Administration and Configuration guide available from http Avww gfi com mar mar6acmanual pdf GFI MailArchiver 6 1 for Exchange Getting Started Guide Importing Export emails e 65 7 Uninstalling GFI MailArchiver 7 1 Uninstall GFI MailArchiver GFI MailArchiver 6 1 for Exchange Getting Started Guide 1 From the Control Panel select Add or Remove Programs or Programs and Features 2 Select GFI MailArchiver from the list displayed and click Remove or Uninstall 3 Follow on screen instructions to uninstall GFI MailArchiver 7 2 Disabling journaling for Microsoft Exchange Server 2000 2003 1 Select Start gt Programs gt Microsoft Exchange gt System Manager P Exchange System Manager B oj x Sy Eile Action View Window Help x e Am l p xXEeARIB Mailbox Store 2K3EXCH1 First Organization Exchange H E Global Settings H D Recipients E Logons Da pier EI Mailboxes Dg EB Full Text Indexing 13 Queues 43 First Storage Group Mailbox Store VY2K3EXCH1 6f Public Folder Store 2K3EX Dismount Store E Protocols Create Full Text Index H Connectors Start Incremental Population E Tools H E Folders E Stop Population Al
43. ent feature of GFI MailArchiver 3 Ensure that Journaling is enabled on Microsoft Exchange Server Creating a Microsoft SQL Server 2000 database 1 Select Start gt All Programs gt Microsoft SQL Server 2000 gt SQL Management Studio 2 Expand the SQL Server node where you want to create the database 3 Right click Databases node and click New Database 4 lt Optional gt Customize the following values for performance 24 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide e Pre allocate space for both the data and transaction log files e g 500 MB for data file and 50MB for transaction file e Set file growth for both data and transaction log files to a fixed value in megabytes not more than 100 MB e Ensure that Maximum file size option is set to Unrestricted file growth for both data and transaction log files 5 Key in a name for the new database in the Name box for example MailArchiver and click OK 4 3 3 Creating a Microsoft SQL Server 2005 database 1 Select Start gt All Programs Microsoft SQL Server 2005 gt SQL Management Studio 2 Right click Databases node and select New Database 3 Key in a name for the new database in the Database name field for example MailArchiver 4 lt Optional gt Customize the following values for performance e Pre allocate space for both the data and transaction log files e g 500 MB for data file and 50
44. etween GFI MailArchiver components when installed in a role based setup Connections established from the GFI MailArchiver Server e SMTP Port 25 Used by GFI MailArchiver when an email needs to be restored to a user s mailbox or a notification is sent to the GFI MailArchiver Administrator e HTTP Port 80 Used by the GFI MailArchiver user interface and web services e MAPI RPC Port 135 Used when GFI MailArchiver is installed on the same machine as Microsoft Exchange and configured to use ExOLEDB to retrieve emails e IMAP Port 143 Used to retrieve emails when GFI MailArchiver is not installed on the same server as Microsoft Exchange server e Microsoft SQL Server Port 1443 Used when GFI MailArchiver is configured to archive emails to a Microsoft SQL Server Database e Microsoft Global Catalog Port 3268 Used for connections done from the GFI MailArchiver Server to the Domain Controller which stores the Microsoft Global Catalog e lt Optional gt Ports 8096 to 8099 Used by the GFI PST exporter to communicate with GFI MailArchiver when exporting data from networked computers 2 3 3 Database settings Microsoft SQL server settings GFI MailArchiver requires Microsoft SQL server if used as the archival database to be installed in case insensitive mode This is the default installation setting of Microsoft SQL server The Microsoft SQL server collation modes apply to all Microsoft SQL server objects
45. ge Management Console Exchange Management Console File Action View Help e om em 3 Microsoft Exchange 0 objects Server Configuration There are no items to show in this view lip Unified Messaging 8 Recipient Configuration E Malbox 2 Distribution Group 3 Mal Contact 2 Disconnected Mailbox Toolbox Screenshot 14 Configuring Journaling rules 2 Expand Organization Configuration gt Hub Transport node and select Journaling tab 3 From the Actions tab and click on New Journaling Rule 22 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide l New Journaling Rule E New Jouning Rule New Journaling Rule Completion This wizard allows you to create a new journaling rule When enabled the new joumaling rule a will be executed on your organization s Hub Transport servers Rule name Internal journaling rule Joumal e mail address archive Browse Scope Global all emal C intemal intemal e mail only External e mail with extemal sender or recipient I Joumal e mai for recipient Vv Enable Rule 3 Joumaling is a premium feature and requires a premium chent access license to enable Hep Bock C new cce Screenshot 15 Creating a new Journaling rule 4 Key in a name for the new rule and click Browse Select the Journal e mail address preferably a mailbox within the existing Microsoft Exchange organization from Active Directory 5 l
46. icrosoft Exchange cN active Directory Connections CN Test Organization E c MsmaServices Move E ch NetServices New Connection from Here E cn Public Key Services E CN RRAS New CN Windows NT View n sites New Window from Here CN WellKnown Security Princi Schema win2k3entsvr master domain Delete Rename Refresh Export List Properties Opens property sheet for the current selectiori Screenshot 8 ADSI Edit 3 Expand ADSI Edit gt Configuration gt lt CN Configuration gt gt lt CN Services gt gt lt CN Microsoft Exchange gt node 4 Right click CN lt your organization name gt node and click Properties GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 17 flags fromEntry frsComputerReferenc fASMemberReferenc fSMORoleQwner he instanceT ype isCriticalS ystemO bject isDeleted isPrivilegeHolder CN Test Organization Properties Integer Boolean Distinguished Distinguished Distinguished Integer Integer Boolean Boolean Distinguished lt Not Seb TRUE lt Not Set gt lt Not Set gt lt Not Set gt lt Not Seb lt Not Seb lt Not Set gt lt Not Set gt o Test Organization lastKnownParent Distinguished legacyExchangeDN C
47. ion Store e Restart the Microsoft Exchange IMAP Service 26 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 4 5 Installation procedure 4 5 1 Important notes 1 Ensure that you are logged on as Administrator or using an account with administrative privileges 2 Save any pending work and close all open applications on the machine 3 Check that the machine you are installing GFI MailArchiver on meets the system and hardware requirements specified earlier in this chapter 4 Check the Microsoft Exchange Server role e GFI MailArchiver cannot be installed on the Microsoft Exchange Server 2007 Edge Role since such a server is typically deployed on a DMZ using ADAM instead of Active Directory e Ensure to enable IMAP if installing on the Microsoft Exchange Server 2007 Client Access Role 5 Ensure that Journaling is enabled on Microsoft Exchange Server 4 5 2 Installing GFI MailArchiver 1 Double click on e mailarchiver6 exe to install GFI MailArchiver on x86 systems e mailarchiver6_x64 exe to install GFI MailArchiver on x64 systems 2 On the Welcome page click Next 3 Select whether to check for a newer build of GFI MailArchiver on the GFI Website Click Next to continue 4 Read the license agreement and select I accept the terms in the license agreement option Click Next to continue iz GFI MailArchiver InstallShield Wizard Administrator Email Enter administrator s emai
48. l Tasks gt View b New Window from Here Cut Copy Delete Rename Refresh Export List Properties Opens property sheet for the current selection Screenshot 48 Mailbox store node properties 2 Expand Servers gt lt Your Server name gt gt Storage group right click Mailbox Store node and select Properties Uninstalling GFI MailArchiver e 67 Mailbox Store WIN2K3ENTS R Properties Screenshot 49 Enabling journaling on a Microsoft Exchange mailbox store 3 From the General tab unselect the Archive all messages sent or received by mailboxes on this store check box Click OK to save settings 7 3 Disabling journaling for Microsoft Exchange Server 2007 Disabling standard journaling 1 Select Start gt All Programs Microsoft Exchange Server 2007 gt Microsoft Exchange Management Console 68 e Uninstalling GFI MailArchiver GFI MailArchiver 6 1 for Exchange Getting Started Guide fj Exchange Management Console Ol x File Action View Help e 0m em E3 Microsoft Exchange Fe Mailbox 1 object Eti Organization Configuratio P lt 4 Mailbox s Chent Access T Hub Transport JA Unified Messaging Hub Transport Client Access Mailbc 2 Refresh 3 Server Configuration Help Chent Access Ex Hub Transport RODION64 is Unified Messaging n En Manage ti 8 Recipient Configuration Bj a Man eve d Mailbox
49. l address and license key Please enter the administrator e mail address For notifications Administrator Email JAdministrator vexch2k31 local IF you have a license key please put it now otherwise press Next to install an evaluation version of GFI MailArchiver License Key evaluation InstallShield oe Cancel Screenshot 17 Entering the administrator email address and product license key lt Back GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 27 5 Key in the administrator email address and license key NOTE To evaluate GFI MailArchiver leave the default evaluation value Click Next to continue 6 Click Next to continue by installing GFI MailArchiver to the default folder For an alternative location click Change and select a new installation path 7 Select the website where you want to install the GFI MailArchiver web interface from the Website list In the Virtual Directory Alias box set to MailArchiver by default key in the name for the GFI MailArchiver web interface virtual folder Click Next to continue o GFI MailArchiver InstallShield Wizard Web Application Setup Specify the webiste and virtual directory alias For the web application Website Default Web Site http 2K3EXCH1 80 x Virtual Directory Alias Mailarchiver InstallShield lt Back i Cancel Screenshot 18 Selecting a Website and Vi
50. l address and product license key 6 Key in the administrator email address used for notification messages and license key NOTE To evaluate GFI MailArchiver leave the default evaluation value Click Next to continue 7 Click Next to continue by installing GFI MailArchiver to the default folder For an alternative location click Change and select a new installation path 8 Select the website where you want to install the GFI MailArchiver web interface from the Website list In the Virtual Directory Alias box set to MailArchiver by default key in the name for the GFI MailArchiver web interface virtual folder Click Next to continue iz GFI MailArchiver InstallShield Wizard Web Application Setup Specify the webiste and virtual directory alias for the web application Website Default Web Site http 2K3EXCH1 80 Virtual Directory Alias Mailarchiver Installshield f Cancel Screenshot 2 Selecting a Website and Virtual Directory 8 e Upgrades GFI MailArchiver 6 1 for Exchange Getting Started Guide 9 Click Install to install GFI MailArchiver 10 Click Upgrade to upgrade your database schema to the new GFI MailArchiver schema and click Next to continue setup NOTE 1 Next button is disabled until the Tell me more button is clicked NOTE 2 To continue setup without updating your database schema select the do not want to upgrade the schema now option and
51. lbox Synchronization Role in the deployment T Storage Role T Search and Indexing Role A T user Interface and Administration Role gt T Data Import Service Role Machine name 2K3EXCHI Domain vEXCH2K31 Product folder E Program Files GFI MailArchiver lt Back Next gt Cancel Screenshot 42 Assigning the Data Import Service role To assign the User Mailbox synchronization Role select the appropriate option from the list of roles in the Server Role Selection dialog The User Mailbox Synchronization role is used to synchronize emails in a user mailbox between GFI MailArchiver and Microsoft Exchange Server You can configure only one server to run the User Mailbox Synchronization Role in the deployment 58 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Assigning multiple roles to a server 5 GFI Mailarchiver Deployment Wizard 6 1 Iof xi Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The User Interface and Administration Role enables users to browse search their archives IV central Configuration Service Role t4 amp Data Collection Role and administrators to configure GFI Mail rchiver a M User Mailbox Synchronization Role You may configure multiple servers a WebFarm to run the User Interface and Administration Role E g in the deployment
52. le this feature e A special user must be created and be granted authority on all user mailboxes stored on the Microsoft Exchange Server e The same special user must be granted executable rights on the machine on which GFI MailArchiver is installed This is required because the user mailbox synchronization agent accessing the mailboxes runs on the same machine on which GFI MailArchiver is installed Microsoft Exchange 2000 2003 1 Log in as Administrator or using an account with administrative privileges GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 31 amp Exchange System Manager Oy x Eile Action View Window Help 18 x e gt m 2 Test Organization Exchange 1 Test Organization Exchange H E Global Settings H 0 Recipients B B Servers E Global Settings EB Recipients Start Mailbox Management Process Flt First Storag H Protocols ew b All Tasks gt H Connectors H La Tools New Window from Here H 0 Folders Cut Copy Refresh Properties Opens property sheet for the current selection Screenshot 19 Microsoft Exchange System Manager 2 Create a new user in Active directory NOTE New user does not require a mailbox to be attached e Microsoft Windows Server 2000 2003 o Click Start gt Settings gt Control Panel gt Administrative Tools gt Active Direct
53. lines the process Installing GFI MailArchiver Install GFI MailArchiver on each instance where a role will be deployed Follow the instructions listed in Installation procedure section starting on page 27 of this manual Executing the Deployment Manager Wizard on each instance You need to execute the Deployment Manager Wizard on each GFI MailArchiver instance according to the role s it will be assigned in the following order Central Configuration Service Storage Search and Indexing Data Collection more than one allowed User Interface and Administration more than one allowed Data Import Service more than one allowed 7 User Mailbox Synchronization That is you should first execute the wizard for the GFI MailArchiver instance which will be assigned the Central Configuration Service role oar wh GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations 47 then execute it for the GFI MailArchiver instance with the Storage role and so on Launching the Deployment Manager Wizard To launch the Deployment Manager Wizard 1 From Command Prompt navigate to lt Program Files Directory gt GFI MailArchiver DM 2 Key in deploymentmanager exe and press Enter Using the Deployment Manager Wizard 1 After launching the Deployment Manager Wizard you are presented with the welcome dialog Click Next to continue i GFI MailArchiver Deployment Wizard 6 1 Server
54. lled per mailbox database journaling e Premium journaling Only available with the Microsoft Exchange Enterprise client access license It enables an administrator to setup custom journaling rules such as o Archive only incoming emails o Archive only outgoing emails o Archive emails for a particular group This journaling is also called per recipient journaling GFI MailArchiver utilizes this type of journaling by detecting and displaying these rules in the Data Sources Configuration Wizard NOTE If journaling is not set up correctly email archiving will NOT work Which journaling method shall use Choose standard journaling to archive all emails inbound and outbound for all users in your organization Choose premium journaling of you want more control over the emails to archive e g only for specific users or for inbound or outbound only Note that premium journaling requires a Microsoft Exchange Enterprise client access license Set up standard journaling Step 1 Create a new journaling mailbox 1 Select Start gt All Programs gt Microsoft Exchange Server 2007 gt Microsoft Exchange Management Console 2 Expand Recipient Configuration node and click on Mailbox node 3 Select New Mailbox from the Actions pane 4 Select User Mailbox option and click Next 5 Select New user option and click Next GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 19 J New Mailbox
55. llers vexch2k31 local Default Domain Policy Screenshot 26 Select Domain Policy to edit 5 Click Browse and select the domain policy to edit 40 New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 6 Select the domain policy and click OK Click Finish to close Select Group Policy Object dialog Click Close to close Add standalone Snap in dialog and click OK to close Add Remove Snap in dialog 7 Select Console Root gt User Configuration right click Administrative Templates and select Add Remove Templates a Consoles i51xi File Action View Favorites Window Help gt 6 2 C Console Root Name O 5f Default Domain Policy v2k3Exch1 SF Default Domain Policy v2k3Exch1 Computer Configuration B User Configuration Software Settings Windows Settings Si Adinistratve Tents Current Policy Templates eoni 39KB 3 25 2003 200 Jinetes 1678KB 3 24 2005 6 05 system anann ninnaa n nr P wmplayer LU wuau Look in ame z OF eE Policy Templates My Recent Documents Desktop My Documents P My Computer e T Fie name ofiapps adm z Places Files of type Policy Templates z Cancel A Screenshot 27 Locate gfiapps adm 8 Click Add and browse for the file gfiapps adm located in lt lt folder name gt GFI MailArchiver Outlook gt 9 Click Open
56. loads details aspx Familyld C717D94 3 7E4B 4622 86EB 95A22B832CAA amp displaylang en Cause User mailbox folder structure retrieval not enabled or not working correctly Solution Enable user mailbox folder structure retrieval and ensure its correct functionality Refer to the Enable mailbox folder structure retrieval section in this manual for more information GFI MailArchiver 6 1 for Exchange Getting Started Guide 8 3 Knowledge Base GFI maintains a Knowledge Base which includes answers to the most common problems If you have a problem please consult the Knowledge Base first The Knowledge Base always has the most up to date listing of technical support questions and patches To access the Knowledge Base visit http kbase gfi com 8 4 Web Forum User to user technical support is available via the web forum The forum can be found at http forums gfi com 8 5 Request technical support If you have referred to this manual and our Knowledge Base articles and you still cannot solve issues with the software contact the GFI Technical Support team by filling in an online support request form or by phone e Online Fill out the support request form on http support gfi com supportrequestform asp Follow the instructions on this page closely to submit your support request e Phone To obtain the correct technical support phone number for your region please visit http Awww qgfi com company contact htm NOTE
57. n action 1 Enable Journaling seeen 4 3 Pre installation action 2 Setup database ccccceeeeeseeeeeeees 4 4 Pre installation action 3 Enable IMAP ccc eeeeeeteeeeenteeeeeeaes 4 5 Installation procedure eeeeeceeeesteceeeenaeeeeeenaeeeceeaaeeeeeeaaeeeseeaeeeeneaaes 46 P st imstal achons srnerrieneirietakiari iain iia i a Ar Testou SeU a A TEA S 4 8 Deploy Outlook CONNECHOS ccceeceeeeeceteeeeeeeeeeeeeseeeeseaeeetaeeeeeeeees 5 Role based Installations BA lt MATOCUGHON RE AE TEATE A EE 5 2 How role based deployment workS ssssessssssrssssrrssssrrssrrrrssrrrnssrennns 5 3 Installing GFI MailArchiver in a role based environment 5 6 Importing Export emails Gir Importing Smalls coer wd a ites savage T ede 6 2 EXporting EMAIIS eee etei EEE NEN ANENE 7 Uninstalling GFI MailArchiver 7 1 Uninstall GFI MailArchiver c cccccccsseeeeeesceeeeeeceeeeesnaeeeseeseeeeeeaaes 7 2 Disabling journaling for Microsoft Exchange Server 2000 2003 7 3 Disabling journaling for Microsoft Exchange Server 2007 8 Troubleshooting S31 INtrOGUCTIONstvsisdectoiienaitascheeee a ie eae 8 2 COMMON ISSUES ccc ce cece cece ee eeceeeeecsceaeeeseceseeeeuauaaeeseeeeeuaeaneaseeeeeeeees 8 3 Knowledge Base cceccecceeeessneeteeeeeeeteeeeneeseeneneeseeseneeeeeneneeeeenenees 84 Web FOr r ete ae e aae aa a aaa aa a aaiae Aai 8 5 Request technical SUpport
58. ndex new archived emails immediately Emails are indexed as soon as these are received by GFI MailArchiver This is the default value e Index new archived emails every Emails are indexed on a specified periodical timed schedule e g every half hour every hour etc e Index new archived emails every day at Emails are indexed on a daily basis at a specified time e g daily at 00 30 am NOTE Frequent email indexing requires more hardware resources such as hard disk speed 4 6 7 Set up retention policies Retention policies enable you to configure how long specific emails are kept in the archive store 1 From the GFI MailArchiver management console expand Configuration node and click Retention Policies 2 Click on Add Retention Policy Key in a name of the new policy and click Next Specify any subject keywords and click Next Specify any body keywords and click Next Specify any email senders and click Next Specify any email recipients and click Next 8 Specify whether emails matching the criteria that you set up should be deleted immediately or after a number of days and click Next 9 Click Finish to finalize retention policy setup and Save settings to save settings N Oo ff W 4 6 8 Enable mailbox folder structure retrieval The mailbox folder structure retrieval feature replicates the mailbox folder structure within the Microsoft Exchange Server mailboxes within GFI MailArchiver To enab
59. nstallations 51 Assigning the Storage role I GFI MailArchiver Deployment Wizard 6 1 Oa x Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description ee te n ee The Data Storage Role provides e mail storage and retrieval services for the GFI MailArchiver t4 I Data Collection Role deployment Tl User Mailbox Synchronization Role You can configure only one server to run the Storage Role in the deployment Please note that only MS SQL Server based Archive Stores are supported by the distributed T Search and Indexing Role deployment If you are using an SQL NTFS Archive Store than make sure that the binary A T User Interface and Administration Role path is specified in the UNC format gt T Data Import Service Role Machine name 2K3EXCHI Domain vEXCH2K31 Product Folder E Pragram Files GFI Mailarchiver lt Back Next gt Cancel Screenshot 36 Assigning the Storage role To assign the Storage Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role provides email storage and retrieval services You can only assign the Storage Role to one server in the deployment 52 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Assigning the Search and Indexing Role 5 GFI MailArchiver Deployment
60. o GFI t4 T Data Collection Role Maildrchiver archive stores I Central Configuration Service Role a J User mailbox Synchronization Role You may configure multiple servers to run the Data Import Service Role in the deployment L3 J Storage Role 2 T Search and Indexing Role L J User Interface and Administration Role vip Machine name v2K3EXCHI Domain VEXCH2K31 Product folder E Program Files GFI Mailarchiver lt Back Next gt Cancel Screenshot 41 Assigning the Data Import Service role To assign the Data Import Service Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role uploads imported emails to the GFI MailArchiver archive stores You can assign the Data Import Service Role to multiple servers in the deployment GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations e 57 Assigning the User Mailbox Synchronization Role GFI Mailarchiver Deployment Wizard v6 1 Ox Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The User Mailbox Synchronization Role is used to B synchronize emails in a user mailbox between GFI k Data Collection Role Mailarchiver and Microsoft Exchange Server T central Configuration Service Role You can configure only one server to run the User Mai
61. omputer Fi m Description 5 The Central Configuration Service Role maintains A the central configuration database of the GFI k Data Collection Role MailArchiver deployment and hosts miscellaneous services like email restore and licensing e I User Mailbox Synchronization Role You can configure only one server to run the g Soe Central Configuration Service Role in the deployment 2 T Search and Indexing Role LB J User Interface and Administration Role T Data Import Service Role Machine name v2K3EXCHI Domain VEXCH2K31 Product folder E Program Files GFI MailArchiver lt Back Next gt Cancel Screenshot 34 Assigning the Central Configuration Service role To assign the Central Configuration Service Role select the appropriate option from the list of roles in the Server Role Selection dialog The server assigned this role maintains the central configuration database of the GFI MailArchiver deployment and hosts miscellaneous services like email restore and licensing You can only assign the Central Configuration Service Role to one server in the deployment 50 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Assigning the Data Collection Role 5 GFI MailArchiver Deployment Wizard 6 1 Iof xi Server Role Selection GFI Select the GFI MailArchiver roles you want to install on this computer m Description The Data
62. ory Users and Computers o Expand lt Domain Name gt gt Users node and right click Users gt New P User o Key in First name Last name Full name and User logon name and click Next o Key in Password and Confirm password values unselect User must change password at next logon option and select User cannot change password and Password never expires options Click Next to continue setup o Unselect Create an Exchange mailbox option and click Next o Review new user details and click Finish to create new user e Microsoft Windows Server 2008 o Click Start gt Run and type cmd and OK o Keyin dsadd user lt UserDN gt pwd lt Password gt disabled no Where Parameter Description lt UserDN gt Specifies the distinguished name of the user object to be added pwd Sets lt Password gt value lt Password gt Specifies the password to be used for the user account If this parameter is set to you are prompted for a user password 32 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide GFI MailArchiver 6 1 for Exchange Getting Started Guide e Example dsadd user CN masynch CN Users DC master domain DC Com pwd Password disabled no 3 From the Microsoft Exchange System Manager expand Server node from the appropriate administrative group Right click on the server and click on Properties WIN2K3ENTS R Properties 20 x Diagnostics Logging Pu
63. r Microsoft IIS ASP NET Microsoft Exchange Server Web interface for browsing administration GFI MailArchiver GFI MailArchiver User Interface and Data Collection Role User Administration Role Mailbox Synchronization GFI MailArchiver Roles Microsoft SQL Server Central Configuration Service Storage Search and Indexing Data Import Service Figure 3 Deployment scenario This is the recommended scenario for a GFI MailArchiver distributed deployment In this scenario an organization will be deploying three GFI MailArchiver instances Each instance is installed on a separate server with each server fulfilling roles as shown in the following table Server ID Role s Q e Data Collection e User Mailbox Synchronization 2 e User Interface and Administration e Central Configuration Service e Storage e Search and Indexing e Data Import Service NOTE To achieve maximum performance assign the Data Collection Role and the User Mailbox synchronization roles to a GFI MailArchiver instance residing directly on the Microsoft Exchange server with the journaling mailbox These are the steps to follow for this deployment 1 Install GFI MailArchiver on each server 2 Execute the Deployment Manager Wizard on each of the three servers to assign roles to the GFI MailArchiver instances The roles should be assigned in the order as listed in the Executing the GFI MailArchiver 6 1 for Exchange Getting Started Guide Role
64. r on meets the system and hardware requirements specified earlier in this chapter 4 Ensure that Journaling is enabled on Microsoft Exchange Server Refer to the Pre installation action 1 Enable Journaling section starting on page 12 in this manual for information on how to check if journaling is enabled 3 1 2 Installing GFI MailArchiver 1 Double click on mailarchiver6 exe to install GFI MailArchiver on x86 systems mailarchiver6_x64 exe to install GFI MailArchiver on x64 systems 2 On the Welcome page click Next 3 Select whether to check for a newer build of GFI MailArchiver on the GFI Website Click Next to continue 4 Read the license agreement and select I accept the terms in the license agreement option Click Next to continue 5 Select the language used by the GFI MailArchiver language analyzer to accurately index non Roman character languages Click Next to continue GFI MailArchiver 6 1 for Exchange Getting Started Guide Upgrades e 7 iz GFI MailArchiver InstallShield Wizard Administrator Email Enter administrator s email address and license key Please enter the administrator e mail address for notifications Administrator Email JAdministrator vexch2k31 local If you have a license key please put it now otherwise press Next to install an evaluation version of GFI MailArchiver License Key evaluation InstallShield i Cancel Screenshot 1 Entering the administrator emai
65. r user names f Domain Admins MASTER DOMAIN Domain Admins f Enterprise Admins MASTER DOMAINS Enterprise Admins 8 Everyone f Exchange Domain Servers MASTER DOMAINSE xchange Dom amp Mail rchiver Synch User masynch master domain com v P s Ne RIT ORI AAO TOO AMLA RII OORT ON a x Add Remove Permissions for Mail rchiver Synch User Allow Deny Full control oO Read O Write O Execute oO Delete oO Read permissions oO x For special permissions or for advanced settings Advanced click Advanced _ Cancel Apply Help Screenshot 22 Grant full control to the user 6 In the permissions list click Allow next to Full Control to grant full control permissions to the user that you just created 7 If GFI MailArchiver is installed on a domain controller e From Control Panel gt Administrative Tools select Domain Controller Security Policy e Expand Local Policy and click User Rights Assignment e From the right pane double click Allow log on locally e Click Add User or Group and key in the user configured in the GFI MailArchiver Mailbox Synchronization configuration e Load Microsoft Windows command prompt and key in gpupdate force to refresh the local and Active Directory based Group Policy settings 8 From the GFI MailArchiver management console expand Configuration node and click Mailbox folder structure replication 9 Select Enable mailbox folder structure replication
66. rnalRecipient SNull Disable premium journaling 1 Select Start gt All Programs Microsoft Exchange Server 2007 gt Microsoft Exchange Management Console Exchange Management Console i xd Fille Action View Help e om em E3 Microsoft Exchange Hub Transport E le Organization Configuratio P Sy Maibox Remote Domain Accepted Domains E mail Address Policies 2 Chent Access Transport Rules Journaling Send Connectors Edge Subscriptions lt 5 Unified Messaging J Server Configuration There are no items to show in this view Mailbox 8 Recipient Configuration E Malbox ER Distribution Group Mail Contact 25 Disconnected Mailbox Toolbox gt Screenshot 52 Configuring Journaling rules 2 Expand Organization Configuration gt Hub Transport node and select Journaling tab 3 Right click the journal rule to remove and click Remove 4 Click Yes to confirm that you want to remove the journal rule Disable premium journaling from the Microsoft Exchange Management Shell In the Microsoft Exchange Management Shell use the following syntax to disable a journaling rule Remove JournalRule lt journal rule name gt 70 e Uninstalling GFI MailArchiver GFI MailArchiver 6 1 for Exchange Getting Started Guide 8 Troubleshooting 8 1 Introduction The troubleshooting chapter explains how you should go about resolving any software issues that you might encounter The main
67. rtual Directory 8 Click Install to install GFI MailArchiver 9 Click Tell me more for detailed information on configuring Microsoft Exchange server journaling Follow the instructions to enable Microsoft Exchange Journaling and click Next to continue setup NOTE 1 For detailed instructions on how to enable journaling refer to the Pre installation action 1 Enable Journaling section starting on page 12 of this manual NOTE 2 Next button is disabled until the Tell me more button is clicked NOTE 3 If Journaling is already enabled on Microsoft Exchange server select the do not want option This will enable you to continue setup without reviewing the instructions on how to enable journaling 10 Click Finish to close the installation wizard 4 6 Post install actions 4 6 1 Enter your license key A valid license key enables you to use GFI MailArchiver without any restrictions 28 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide 1 Click Start gt All Programs gt GFI MailArchiver gt GFI MailArchiver and key in username and password of an account with administrative privileges to access the GFI MailArchiver configuration 2 Click GFI MailArchiver gt Configuration gt Licensing node 3 Key in or paste the GFI MailArchiver license key you bought in the License key field then click Verify License Key 4 Click Save Settings 4 6 2 Configure archiving and user exclude options
68. s Use this page to add or remove a standalone Snap in from the console Snap ins added to fa Console Root 7 Add Standalone Snap in 2 xi Available Standalone Snap ins Snap in Vendor a Device Manager Microsoft Corporation CN Disk Defragmenter Microsoft Corp Executi FE Disk Management Microsoft and VERITAS Distributed File System Microsoft Corporation 2 DNS Microsoft Corporation Event Viewer Microsoft Corporation ie Exchange Message Tracking Center Microsoft Corporation Exchange System Microsoft Corporation Folder Microsoft Corporation ES Group Policy Object Editor Microsoft Corporation xl Add G About Description K e e This snapin allows you to edt Group Policy Objects which can be irked to a Site Domain or Organizational Unit in the Active Directory or stored ok on a computer o Screenshot 25 Select Group Policy Object Editor 4 Select Group Policy Object Editor snap in and click Add Select Group Policy Object Pa x Welcome to the Group Policy Wizard a we Group Policy Objects can be stored in the Active Directory a or on a local computer mm Use the Browse button to select a Group Policy Object Group Policy Object Local Computer Browse Browse for a Group Policy Object E aj xi Domains OUs Sites Computers All Look in EP verch2k3t local a w a Domains OUs and linked Group Policy Objects C Domain Contro
69. se and a separate location for the binary sources files Click Next to continue setup 5 Specify the location where to store archive data Click Next to continue setup 6 Specify a location where the original emails binary source will be stored Also specify login details in case of a UNC path Click Next to continue setup 7 At the verify schema screen click Next 8 Specify the location where the search indexes will be stored Click Next to continue setup GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 29 NOTE It is highly recommended to always use a different physical disk from where the Firebird or SQL server data is stored as the index location 9 Click Finish to finalize setup and Save Settings save new archive store 4 6 4 Configure the mail servers to archive 1 From the GFI MailArchiver management console expand Configuration node and click Mail Servers to Archive 2 Click Add Mail Server 3 Select the type of mail server that you want to configure local or remote and click Next 4 Select the journaling mailbox from where to archive emails and click Next 5 Select e EXxOLEDB Use this option if GFI MailArchiver is installed on the server where Microsoft Exchange server is running This enables GFI MailArchiver to connect to Microsoft Exchange without requiring any additional credentials e IMAP Use this option if GFI MailArchiver is installed on a server tha
70. separate appropriately sized hard disks SCSI hard disks are highly recommended 2 3 Important settings 2 3 1 Antivirus and backup software Anti virus and backup software may cause GFI MailArchiver to malfunction This occurs when such software denies access to certain files required by GFI MailArchiver Disable any third party anti virus and backup software from scanning the following folders and subfolders GFI MailArchiver folders lt Program Files GFI MailArchiver gt lt Program Files Common Files GFl gt Also exclude the index and the archive store locations from backups and anti virus scans The default index and archive store locations are GFI MailArchiver default index and archive store locations lt Program Files GFl MailArchiver Indexes default gt lt Program Files GFl MailArchiver Databases default gt NOTE You can change the index and archive store locations after installing GFI MailArchiver For information refer to the Configure archive stores starting on page 29 and Configure search indexes starting on page 30 sections in this manual 4 e System requirements GFI MailArchiver 6 1 for Exchange Getting Started Guide 2 3 2 Firewall port settings Your firewall may need to be configured to allow connections from the GFI MailArchiver Server on the following ports Listening Ports on the GFI MailArchiver Server e Remoting Ports 8014 8017 8018 8019 8020 Used for communication b
71. sources of information available to users are e The manual most issues can be solved by reading this manual e GFI Knowledge Base articles accessible from the GFI website e Web forum e Contacting GFI Technical Support GFI MailArchiver 6 1 for Exchange Getting Started Guide Troubleshooting e 71 8 2 Common Issues Issue encountered One of the following error messages is displayed while installing GFI MailArchiver Error 1720 There is a problem with this Windows Installer package A script required for this install to complete could not be run Contact your support personnel or package vendor Setup failed to launch installation engine Access is denied Error installing Ikernel exe access is denied During installation the following error is displayed The wizard was interrupted before GFI MailArchiver could be completely installed Your system has not been modified To complete installation at another time please run setup again The wizard was interrupted before GFI MailArchiver for Exchange could be completely installed Emails are not displayed in their correct folder structure in Microsoft Outlook when using GFI MailArchvier Outlook connector 72 e Troubleshooting 1 Disable real time scanning of anti virus products or any other software scanning your machine real time 2 Ensure that you do not have any software that automatically removes files from the TEMP directory 3 Log in
72. stallations GFI MailArchiver 6 1 for Exchange Getting Started Guide e Data Import Service Though there may be a number of GFI MailArchiver instances distributed over the network this fact is transparent to the administrator when it comes to configuring GFI MailArchiver since configuration is centralized Once the deployment process is complete the administrator does not have to configure individual servers but can carry out all configuration through the GFI MailArchiver management console In a distributed deployment the GFI MailArchiver management console is accessible from the server s assigned the User Interface and Administration role 5 2 1 System requirements For the GFI MailArchiver Role based deployment you need e Hardware and software specifications as described in the Installing GFI MailArchiver chapter NOTE 1 Role based deployment is not supported on Windows 2000 server NOTE 2 For a Role based deployment only MS SQL Server based archive stores are supported NOTE 3 If you are using a Microsoft SQL Server and NTFS file system archive store make sure that the archived email binary source path is specified in UNC format e GFI MailArchiver services running under Active Directory credentials allowing communication over the network 5 3 Installing GFI MailArchiver in a role based environment You assign roles to GFI MailArchiver instances by using the Deployment Manager Wizard which simplifies and stream
73. t Optional gt Configure e Scope Select whether to journal all email Global internal or external email e Journal e mail for recipient Select specific recipient s for which this journaling rule applies 6 Ensure that the Enable Rule option is enabled and click New NOTE In Microsoft Exchange Server 2007 envelope journaling is automatically enabled by default 4 3 Pre installation action 2 Setup database As an archiving solution GFI MailArchiver is highly dependent on your database infrastructure setup for high performance in terms of data archival and retrieval 4 3 1 Configuring the Firebird database GFI MailArchiver uses the open source Firebird database as the default database This database should meet the needs of a small to medium sized organization with an average volume of emails The recommended setup for GFI MailArchiver using the Firebird database is as follows e Physical HDD 1 Operating System and GFI MailArchiver installation GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 23 e Physical HDD 2 Firebird database data store e Physical HDD 3 Mail database indexes This configuration ensures that different processes are distributed to distinct physical hard disk drives This eliminates performance loss due to excessive data read write operations on the same physical hard disk drive NOTE You are not required to install any firebird database server to use the
74. t is different from where Microsoft Exchange is installed Specify the journaling mailbox login credentials in the wizard Click Next to continue setup 6 In the Connection test screen click Next 7 Click Finish to finalize setup and Save Settings save new mail server to archive 4 6 5 Configure access control By default an Active Directory user can browse and search only through his her emails Access control enables configurations where specific users or groups can access other user s emails 1 From the GFI MailArchiver management console expand Configuration node and click Access Control 2 Under Full Access Group select any Active Directory group to grant full access permissions to on all archived emails 3 Under Group Managers configure any group managers that should have access to the archived emails of the users part of a particular AD group Click Add Manager assign group managers 4 Under User Access Control configure any users that should have access to the archived emails of other users Click Add User to finalize user setup 5 Click Save Settings to finalize access control setup 4 6 6 Configure search indexes Search indexes enable the timely retrieval of archived emails 1 From the GFI MailArchiver management console expand Configuration node and click on Search Index Management 2 Select an index frequency 30 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide e I
75. t more load on server resources This can cause these servers to become unresponsive and not process mail in a timely fashion Hardware and software specifications of your servers The hardware and software specifications listed in the System requirements section above should be considered to be over and above the requirements of other software installed on the same server Servers which are nearing their capacity in terms of resources should not be used to install GFI MailArchiver Need to archive email from multiple sources concurrently Installing GFI MailArchiver on a server which is not granted access to multiple sources creates a problem in the centralization efforts of email data archival If all of the above details are considered not to be of significant issues then you can consider installing GFI MailArchiver on the mail server Example If you need to archive email from one Microsoft Exchange Server and the server is handling the email flow on your network and still has spare processing capacity then you can consider installing GFI MailArchiver on the Microsoft Exchange Server machine directly If you want to archive email from multiple Microsoft Exchange servers using IMAP it is recommended that you install GFI MailArchiver on a separate server GFI MailArchiver does not require a dedicated machine when it is not installed on the mail server Example GFI MailArchiver 6 1 for Exchange Getting Started Guide
76. t only one server in your deployment is hosting this role Server i Browse lt Back ext gt Cancel Screenshot 46 Identifying the Storage Role server If you are assigning a role other than the Storage Role to a GFI MailArchiver instance you are prompted to identify the server that has been assigned that role Click Test connection to verify that the Storage Role server you specified is accessible Identifying the Search and Indexing Role server 5 GFI MailArchiver Deployment Wizard 6 1 Search and Indexing GFI Identify the Search and Indexing Role server You have not configured this computer to host the Search and Indexing Role S Please select the server that is running the GFI MailArchiver Search and Indexing Role Make sure that only one server in your deployment is hosting this role Server I Browse Screenshot 47 Identifying the Search and Indexing Role server 62 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide If you are assigning a role other than the Search and Indexing Role to a GFI MailArchiver instance you are prompted to identify the server which has been assigned that role Click Test connection to verify that the Search and Indexing Role server you specified is accessible 5 3 1 Recommended deployment scenario GFI MailArchiver Typical Deployment User Administrator uses GFI MailArchiv e
77. tinguishedName User master domain masynch ExtendedRights ms Exch EPI Impersonation Repeat the procedure described above for each mailbox store database required 5 If GFI MailArchiver is installed on a domain controller e From Control Panel gt Administrative Tools select Domain Controller Security Policy e Expand Local Policy and click User Rights Assignment e From the right pane double click Allow log on locally e Click Add User or Group and key in the user configured in the GFI MailArchiver Mailbox Synchronization configuration e Load Microsoft Windows command prompt and key in gpupdate force to refresh the local and Active Directory based Group Policy settings 6 From the GFI MailArchiver management console expand Configuration node and click Mailbox folder structure replication 7 Select Enable mailbox folder structure replication checkbox 8 Key in the credentials for the user with access to all the mailboxes NOTE Specify login name in domain username format 9 Click Test access to mailboxes button to text access to mailboxes If test fails check credentials and retest 10 lt Optional gt Click Add New Policy to create a policy that excludes specific folders from being replicated e Key policy name and click Next e Add folders to exclude and click Next e To apply new policy to selected users only select Apply for selected users only option and key the users the users to
78. ty Group Delegate Control fera Com Security Group Find Domain Cont Security Group Domain Guests Security Group Computer All Tasks gt Contact 3 Group Hia InetOrgPerson Query based Distribution Group MSMQ Queue Alias Printer User Shared Folder Help IUSR_ 2K3E IWAM_ 2K3 i Jan Furste a Jane Roe User User User Liser Name Type Description l Built in account for admini Members of this group are DNS Administrators Group DNS clients who are permi Designated administrators All workstations and serve All domain controllers in th All domain guests All domain users Microsoft Exchange Enter Built in account for quest IIS Worker Process Group Built in account for anony Built in account for Intern Designated administrators Microsoft Exchange Domai Members in this group can Group For the Help and Su Create anew object Screenshot 3 Add new user in Microsoft Exchange 2003 2 Expand the domain to archive emails from right click Users node and select New gt User 12 e New Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide New Object User x e Create in vexch2k31 local Users First name jounal Initials Last name mailbox Full name fiournal mailbox User logon name fieurnal vexch2k31 local E User logon name pre Windows
79. ved by mailboxes on this store check box and click Browse button 4 Select the journaling mailbox name you created in step one for example journal and click OK 5 Close the Mailbox Store Properties dialog and the Exchange System Manager Management console Step 3 Enable BCC information journaling On Microsoft Exchange Server 2000 and Microsoft Exchange Server 2003 systems BCC information is not by default included in the journaled message To enable BCC information journaling For Microsoft Exchange Server 2000 only 1 Install hot fix available from http support microsoft com kbid 810999 For both Microsoft Exchange Server 2000 and Microsoft Exchange Server 2003 1 From command prompt type regedit exe 2 Add the following registry key HKEY_LOCAL_MACHINE System CurrentControlSet Services MSEx changeTransport Parameters 3 Add the following registry key and values GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 15 HKEY_ LOCAL_MACHINE System CurrentControlSet Services MSEx changeTransport Parameters e Key name JournalBCC e Data type Dword e Data value 1 4 Close Registry editor and from command prompt type services msc Restart Simple Mail Transport Protocol and the Information Store services Step 4 Enable Envelope Journaling Envelope Journaling enables the archival of email header information and can be switched on using e Microsoft Exchange Server Email Journ
80. which this folder applies e Click Next and Finish to finalize new policy setup 11 Click Save Settings to complete setup 4 7 Test your setup Test your setup to ensure that emails are archived successfully 1 From an external account e g Webmail Hotmail Gmail etc create a new email and send it to a valid email address which mailbox contents are being archived 2 From the GFI MailArchiver management console expand Conversations node and click Browse 3 From the List conversations from option select the user for whom to browse conversations GFI MailArchiver 6 1 for Exchange Getting Started Guide New Installations e 37 Gmail Compose Mail tom white a gmail com Windows Internet Explorer Ce E http mail google com mail ui 28ik 632 1fadacc amp view cm amp fs 1 amp tf 1 amp ver eTbnVk_09r0 en amp am b9EwpczncKG5B 1 1i0PQ2Rg8 V Send Save Now Discard To john doe companydomain com Add Cc Add Bec Subject GFI MailArchiver test Attach a file BlUsFTRPSMPEEBE tt Plain Text W tl il xq Check Spelling v This is a test to test GFI MailArchiver archiving from a webmail account Microsoft Outlook Web Access Microsoft Internet Explorer x File Edit Yiew Favorites Tools Help amp Oek O id a P search se Favortes av G Address a http 127 0 0 1 exchange jahn doe 18 gt Go Links gt BM KIDD 3 6 John Doe Ej Calendar
81. without modifications m Network 4 System fA Windows Component E GFI Applications Cancel E Start Menu and Taskt H E Desktop Control Panel 9 Shared Folders m Network H E System E extended Standard Screenshot 30 Select Assigned option 15 Choose the deployment option select Assigned and OK To check installation from Microsoft Outlook check that a new folder called GFI MailArchiver Mailbox is created Installing without GPO Manual install 1 Copy MAR6OutlookConnector exe located in Files GFI MailArchiver Outlook gt lt Program to the client machines on which you would like to install the GFI MailArchiver Outlook Connector 2 Double click on the file and follow the wizard to install To check installation from Microsoft Outlook check that a new folder called GFI MailArchiver Mailbox is created 3 lt Optional gt Add the Outlook connector administrator template that will set up Outlook connector e From command prompt type mmc exe and click Enter e Click File gt Add Remove Snap in and click Add e Select Group Policy Object Editor snap in and click Add e Click Browse and select the domain policy to edit e Select the domain policy and click OK Click Finish to close Select Group Policy Object dialog Click Close to close Add standalone Snap in dialog and click OK to close Add Remove Snap in dialog
82. you specified is accessible 60 e Role based Installations GFI MailArchiver 6 1 for Exchange Getting Started Guide Identifying the Data Collection Role server 5 GFI MailArchiver Deployment Wizard 6 1 Data Collection GFI Identify the Data Collection Role server You have configured this computer to host the Administration Role without the Data Collection Role a4 Please select the server that is running the primary GFI Mailrchiver Data Collection Role It is recommended to install that role on the MS Exchange server because it will be used to configure Data Sources Server l Browse Test connection lt Back Next gt Cancel Screenshot 45 Identifying the Data Collection Role server If you are assigning the User Interface and Administration Role to a GFI MailArchiver instance but not the Data Collection Role to the same instance you are prompted to identify the server with the Data Collection Role Click Test connection to verify that the Data Collection Role server you specified is accessible GFI MailArchiver 6 1 for Exchange Getting Started Guide Role based Installations e 61 Identifying the Storage Role server l GFI MailArchiver Deployment Wizard 6 1 Storage Identify the Storage Role server GFI You have not configured this computer to host the Storage Role Please select the server that is running the GFI MailArchiver Storage Role Make sure tha

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