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British Telecom Stratus 1500 Trio
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1. Delete all messages 1 Press HEHU scroll or to ANSWER MACHIME Only unplayed messages will be deleted Press SELECT 2 Scroll EEJ or GRAB to DELETE ALL and press SELECT 3 Press EACE to return to the previous menu level Record a memo 1 Press HEHU scroll MZR or to ANSWER MACHIHE You can record a memo message on the Press SELECT answering machine for other users to hear when they listen to messages 2 Scroll Rj to RECORD MEMO and press SELECT 3 Speak your message after the beep Press STF to stop recording 4 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Answering machine Answer delay Answer delay sets the number of times your BT Stratus 1500 will ring before the answer machine picks up your call and starts playing the outgoing message You can change the Answer Delay setting to between 2 9 rings or Time Saver Time saver When you ring in to access your messages remotely if your answering machine is set to time saver and you have new messages it will answer after 2 rings if you do not have any new messages it will answer after 6 rings This means you can hang up knowing you have no new messages saving you time and the cost of the call Answer Settings Ring delay 1 Press MEHL scroll SEJE or RB to ANSWER MACHINE Press SELECT 2 Scroll ERA to ANS SETTINGS and press SELECT 3 RING DELAY is displayed Press SELE
2. Scroll EEJ or GRAB to display 12 HES or 24 HES and press SELECT Press BACK to return to the previous menu level Date format Choose the date displayed in DD MM or MM DD format Default setting is DD MM 1 un A W N Press HEHU scroll BR to CLOCK amp ALARM and press SELECT Scroll AB to SET FORMAT and press SELECT Scroll S to DATE FORMAT and press SELECT Scroll EE or GRAB to display DIMM or HMTD and press SELECT Press BACK to return to the previous menu level If you make a mistake press EACE to delete on 0808 100 28 Clock amp alarm If you make a mistake entering the time press EBACE to delete the last digit Stop alarm ring When the alarm goes off press STOF or any button Set alarm You can set your alarm to ring once or at the same time every day If you want to stop the alarm setting select Off 1 Press MEHL scroll RA to CLOCK amp ALARM and press SELECT 2 Scroll BE to ALARM and press SELECT 3 Scroll E or RAB to OFF OW ONCE or OH DAILY and press SELECT If you select OH OHCE or OH DAILY use the keypad to enter the alarm time using the 24 hour clock format e g for 7 30am enter 07 30 Press HE 4 Press EACE to return to the previous menu level Alarm tone Choose from 3 different alarm ringtones 1 Press MENU scroll SRA to CLOCK amp ALARM and press SELECT 2 Scroll x ALARM TOHE and press SELECT 3 Scroll or B to display MELODY 1 2 or 3 and pres
3. Welcome to your BT Stratus 1500 Digital Cordless Telephone Answering Machine Answering machine with up to 12 minutes digital recording time and helpful voice prompts e Call screening lets you hear callers leaving a message and pick up the call if you want e 100 Name and number phonebook to store all your contact numbers for easy dialling e Send and receive text messages e Speed dial assign a number stored in the Phonebook to a 2 9 keypad button for dialling with one touch e Quick access to a range of BT Services including directory enquiries and call divert e Caller Display lets you see who s calling and your phone stores details of the last 30 callers in a Calls list e Register up to 5 handsets to the base without the need for additional telephone wiring e Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions 1 You must subscribe to your network provider s Caller Display Service for text messaging to work and you must not withhold your telephone number A quarterly fee may be payable Some other network provider lines may not be compatible with this text messaging service 2 You must subscribe to your network provider s Caller Display or Call Waiting service for these features to work A quarterly fee may be payable This User Guide provides you with all the information Got everything you need to get the most from your phone ee Aan Rea Po
4. When the phonebook is full the display shows MEMORY FULL when you try to add a new entry You must delete entries before you can add new ones To search alphabetically Press the relevant keypad button e g for the entries beginning with T press 8 once then scroll or through the entries e any problems please call the Helpline on 0808 100 6556 20 Phonebook Edit a name and number Press HEHU FHOMEBOOK is displayed Press SELECT Scroll to ELIT ENTRY and press SELECT Press CLEAR to delete the name if required and enter the new name Press ik 1 2 3 4 5 6 Press LEAF to delete the phone number then enter a new number Press CE Press or B to choose a melody and press SELECT Press BACK to return to standby Edit the assigned ringer melody 1 2 Scroll ERA to SELECT MELODY and press SELECT 3 4 Scroll or B to the melody you want A sample is played Press Press HEHU FHOMEBOOE is displayed Press SELECT Scroll BEJ or BE to the entry you want and press SELECT SELECT to confirm Press BACK to return to standby If you experience any problems please call the Helpline on 0808 100 6556 Delete an entry 1 Press HAMES Scroll R to the entry you want and press SELECT 2 Press HEHU PHOHEBOOE is displayed Press SELECT 3 Scroll to DELETE ENTRY and press OK 4 Press EACE to return to standby Delete Phonebook 1 Press HEHU FHOMEBOOE is displayed Press SELECT
5. 09 or mobile phone numbers beginning 07 You can set four different barring pre fixes each containing up to 4 digits If a restricted number is dialled the call will not be connected and the user hears an error beep Call barring on off Press MENU scroll SEI or M to ADVANCED SET and press SELECT Scroll RB to CALL BARRING press SELECT You cannot bar emergency service numbers 999 or 112 When Call barring is set to On the standby screen shows Call bar on Enter the system PIN default setting 0000 and press OK 1 2 3 4 BARRING MODE is displayed press SELECT 5 Scroll or BE to GH or OFF and press SELECT 6 Press EACE to return to standby Advanced settings 33 Set call barring number You can enter up to four numbers to be barred 1 Press EHL scroll or RAB to AIMVANCET SET and press SELECT 2 Scroll ij to CALL EARRING press SELECT 3 Enter the system PIN default setting 0000 and press ik 4 Scroll BRA to BARRING HUMBER and press SELECT 5 Receiving a call from a barred number The call will not be connected The screen displays CALL BARRED Scroll BE or M to the barring number you want and press SELECT 6 Enter the number you want to bar You can put up to 4 digits Press CK to confirm 7 Press g to return to standby Reset You can re set a handset to its default settings 1 Press MENU scroll BEJ or BEA to ADVANCED SET and press SELECT i i a a 2 Scroll BR to RES
6. To switch off 1 Press and hold jg until the handset switches off after about 5 seconds To switch on 1 Press and hold f until the handset switches on Make an external call 1 Press g 2 When you hear the dial tone dial the number Preparatory dialling 1 Dial the number first If you make a mistake press LEAF to delete the last digit 2 Press to dial End acall 1 Press 2 Options during a call 1 During a call press OF TIOHS to open the in call menu 2 Scroll and between the two options FHOHEBOOKE or START 2HD CALL Open the Phonebook during a call 1 During a call you can check entries in the Phonebook Press OF TIGHS then select PHOMEBOOE 2 Scroll or BE to the entry you want 3 Press DIE TAILS to see the number 4 Press EACE to return to the previous menu level When you make a call the In use light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Out of range warning When the handset goes out of range of the base W flashes If you are on a call the line will hang up Move back within in range The handset will automatically re connect to the base Press and hold CLEAR to delete the whole number and return to standby Press SAWE to add the number to the Phonebook see page 19 16 Using the phone Auto answer As
7. occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office For guarantee purposes proof of purchase is required so please keep your receipt General information 61 Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Stratus 1500 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a
8. press 2l Main menus amp icons Phonebook DA Handset settings Base settings M Clock and Alarm Advanced Set 4 Network Service Text Message BEKE Answer Machine Getting to know your phone 13 Option buttons Press to select the option displayed on screen SELECT BACE Options Redial Nn Int fa amp D 1 Do x 0 a zz If no button is pressed for 30 seconds the handset returns to standby automatically 14 Menu map PHONEBOOK ADD ENTRY NEW ENTRY LIST EDIT ENTRY SELECT MELODY DELETE ENTRY DELETE ALL DIRECT MEMORY Getting to know your phone HANDSET BASE SETTINGS SEMINGS RING VOLUME HANDSETNAME PING MELODY HANDSET TONES RING VOLUME RING TONES KEY BEEP CONFIRM TONE BACKLIGHT TIME DIM MODE AUTO HANG UP AUTO ANSWER CLOCK amp ALARM SET DATE TIME SET FORMAT ALARM ALARM TONE ALARM VOLUME ADVANCED SET CONFERENCE BARRING MODE CHANGE PIN REGISTRATION DE REGISTER RESET NETWORK SERVICES DIVERT ALL DIVERT BUSY DIVERT NO ANSWER CALL WAITING VOICE MAIL PRODUCT HELPLINE BT 118500 CANCEL CALLBACK WITHHOLD ID TEXT MESSAGE WRITE TEXT MSG INBOX TEMPLATES DRAFTS SETTINGS ANSWER MACHINE PLAY DELETE ALL OUTGOING MSG RECORD MEMO ANSWER MODE ANSWER amp RECORD ANSWER ONLY ANSWER OFF ANS SETTINGS RING DELAY REMOTE ACCESS HS SCREENING Using the phone Switch handset on or off
9. 2 Scroll to DELETE ALL and press SELECT 3 DELETE ALL is displayed press OE to confirm or EACE to cancel 4 Press EACE to return to standby Direct access memory You can assign a number from the Phonebook to a 2 9 button and dial that number just by pressing and holding the button Store or change a direct access memory number 1 Press HEHU FHOMEBOOK is displayed Press SELECT 2 Scroll SRA to DIRECT MEMORY and press SELECT 3 Scroll or to the 2 9 button you want and press SELECT 4 HO HUMBER is displayed Press HEH then select ELIT The Phonebook list is displayed 5 Scroll or B to the entry you want and press SELECT twice The display returns to the direct access memory menu and shows the new entry 6 Press EACE to return to the previous menu level Phonebook Memory 1 is set as 1571 Anew entry will overwrite an existing entry If you experience any problems please call the Helpline on 0808 100 6556 21 22 Phonebook Dial a direct access number 1 Once you have stored a number press and hold the 1 9 button you want The number stored is displayed and dialled Delete a direct access number 1 Press HEHU PHOMEBOOE is displayed Press SELECT 2 Scroll to DIRECT MEMORY and press SELECT 3 Scroll BE or ME to the button memory you want to delete and press SELECT 4 Press MEHL Scroll ij to DELETE and press SELECT You hear a confirmation beep The number is deleted You can scroll or RA
10. OFF is displayed Press SELECT Scroll BE or RAB to OH or GFF and press SELECT Press BACK to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Text messaging Service centre numbers To send and receive text messages you need the telephone number of your Network s text Centre If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re enter them in order for your text Service to work You can enter up to 6 Service Centre numbers 3 incoming and 3 outgoing The Outgoing Service number is 0800587529 The Incoming Service number is 1470P17094009 Add or change Service Centre numbers 1 From standby press g Or Press MENU scroll SRA to TEXT MESSAGE and press SELECT 2 Scroll BR to SETTINGS and press SELECT 3 Scroll SRA to SERVICE CENTRE Press SELECT 4 Scroll ES or PAB to SERVICE CEHTRE 1 2 or 3 and press SELECT 5 Scroll EJ or RAB to SEHD CEHTEE or RECEIVE CEMTRE and enter the service number you want Use CLEAR to amend if necessary 6 Press SAVE 7 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 49 50 Text messaging Set a Service Centre The default setting is Service Centre 1 1 From standby press g Or Press MEHL scroll SRA to TEXT MESSAGE and press SELECT 2 Scroll ERA to SETTINGS and press SELECT 3 Scroll or
11. but the phone will not dial out e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 43 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 51 No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries Caution there is a risk of explosion if battery is replaced by an incorrect type Dispose of batteries according to the instructions F icon flashes e Is the handset registered correctly to the base see page 51 e Check that the mains power is correctly connected e Check that the handset is within range of the base e The batteries are low place the handset on the base charger to recharge con not scrolling e Try cleaning the charging contacts e Check that the mains power is correctly connected You hear the busy tone when you press e Make sure the handset is in range of the base e Another handset registered to your BT Stratus 1500 base may be on the line Answering machine does not record any messages e The memory may be full Play and delete old messages see page 42 56 Help Answering machine messages have the wrong date and time e Have you set the date and time See page 27 Cannot access your messages from another phone e Have you changed the remote access security PI
12. long as you have auto answer set to ON you can answer a call by lifting the handset off the base If you have switched auto answer off you will need to press as well Auto answer ON is the default setting See page xx During a handsfree call press SESB or A to change the volume Receiving a call When the phone rings the display shows the caller s number if available or the caller s name if it matches an entry in the phonebook If you do not have a Caller Display service the screen shows EX TERHAL CALL 1 Press fto answer the call Or lift the handset off the base or charger Earpiece Handsfree volume During a call you can adjust the volume of the earpiece or handset loudspeaker There are 5 levels 1 Press SEJ or M to increase or decrease the volume Mute Secrecy During a call you can talk to someone nearby without your caller hearing 1 Press MUTE Your caller cannot hear you 2 Press WHMLITE to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a handsfree call 1 Dial the number then press f twice You hear your call over the handset loudspeaker Press again to switch the call between the loudspeaker and the earpiece Using the phone I7 Answer a call handsfree 1 Press twice The call is transferred to the handset loudspeaker Sw
13. name is displayed make sure you have stored the full telephone number including the dialling code in the directory When a new call is received in the Calls list the icon is displayed the number is unavailable Unavailable is displayed the number has been withheld by the caller Withheld is displayed the call is from a payphone Payphone is displayed number is a voicemail call Voicemail is displayed you do not have a Caller Display service an external call is displayed as External call 30 Calls list View and dial from the Calls list Press BE The Calls list screen is displayed The first entry is indicated by an arrow press SELECT to open the entry to see details of the call e g time and date If the call has not been viewed it is marked as HEH by the icon Scroll B to see the next entry Press to dial the entry displayed Press BACK at any time to return to the previous menu level Save a number to the Phonebook 1 Press EB The Calls list screen is displayed 2 Scroll x ito the entry you want press SELECT to open the entry 3 Press HEHU SAVE HUMBER is highlighted Press SELECT 4 5 6 EHTER HAME is displayed Use the keypad to enter a name then press OE The number is displayed Press Ck to save Press BACK at any time to return to the previous menu level Delete an entry 1 2 3 JU experience an Press BR The Calls list is di
14. service you can set the date and time manually 4 Press EACE until you return to standby 4 Change Time amp Date format You can set the time format to the 12 or 24 hour clock You can also change the date format to Your BT Stratus 1500 is ready for use present the day or the month first see page 27 If you experience any problems please call the Helpline on 0808 100 6556 Getting to know your phone Handset buttons UP Redial In standby press to open the Redial list page 17 In a menu press to scroll up through the options During a call press to increase the volume LEFT INT In standby press to call another handset During a call press to put caller on hold page 54 Option button left In standby press to open the main menu Select options displayed on screen During a call press to open the phonebook page 15 Talk Handsfree In standby mode press to make and receive calls page 15 Press again to switch between handset and handsfree mode page 16 17 DOWN Calls In standby press to open and scroll through the Calls list page 29 In a menu press to scroll through the options During a call press to decrease the volume RINGER Press and hold to switch the handset ringer on or off Recall For use with switchboard PBX and BT Calling Features RIGHT Text messaging In standby press to access text messaging menu page XX Option button right In standby press to open the Phon
15. to DEFAULT CENTRE and press SELECT 4 Scroll BE or GRAB to SERVICE CENTRE 1 2 or 3 and enter the service number you want 5 Press SELECT 6 Press EBACE to return to the previous menu level Text message audible alert on off When you receive a new text message your phone gives a beep You can switch this beep off or on 1 From standby press g Or Press MEHL scroll SRA to TEXT MESSAGE and press SELECT 2 Scroll SRA to SETTINGS and press SELECT 3 Scroll ea or SAB to HSG ALERT BEEF and press SELECT 4 Scroll or B to OH or OFF and press SELECT 5 Press BACK to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Using additional handsets You can use up to five BT Stratus 1500 additional handsets with your BT Stratus 1500 base to extend your phone system without needing to install extension sockets for each new phone Your BT Stratus 1500 handset can also be registered to up to four other bases You can then select the base you would prefer to use If you have purchased a BT Stratus 1500 multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your BT Stratus 1500 base before it can be used Handset registration Registration At the base 1 Press and hold for 10 seconds You now have 1 minute to register the handset At the handset 1 Press MEHL
16. to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0808 100 6556 for all repairs If the keylock is switched on it is NOT possible to make calls except to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock 60 General information Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that
17. 00 6556 48 Text messaging Do you have two text phone bases connected to the same phone line If you have two text phone base stations plugged into one line you are likely to experience problems receiving text messages Normally only one SMS enabled base unit DECT or cordless can be plugged into any line If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations To do this on your BT Stratus 1500 see opposite This will allow you to send text via either base station but texts will only be received on the product with the active receive centre number If the base unit with the active receive centre number is a DECT product then all handsets registered to will be able to receive text messages 4 5 Press SELECT to see the full text Press MEHL to choose from EDIT press SELECT to change the text Press CLEAR to delete Use the keypad to enter your own message template SEHD press SELECT to send the text DELETE press SELECT to delete the text DELETE ALL press SELECT to delete all messages in the drafts box press OE to confirm 6 Press EACE to return to the previous menu level Text settings Switch message reception off on The default setting is on 1 Scroll 4 From standby press g Or Press MENU scroll SR to TEXT MESSAGE and press SELECT to SETTIHGS and press SELECT RECEIVE ON
18. 100 6556 Answering machine Your BT Stratus 1500 can digitally record up to 12 minutes of messages or up to 59 messages The maximum incoming message can be up to 1 minute You can operate your answering machine from e the handset e the base e remotely from any other Touchtone telephone see page 43 Your BT Stratus 1500 comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own version of each Using the answering machine from the handset Set answer mode and switch on off You can set your answering machine on or off from the handset When switching on select Answer amp record or Answer only mode See next page for further information on answer mode and outgoing messages 1 Press MEHL scroll SESB or M to ANSWER MACHINE Press SELECT 2 Scroll BRA to ANSHER MODE and press SELECT 3 Scroll ET or HRM to ASHER amp RECORD press SELECT to switch on and allow callers to leave a message AHSHER OHL press SELECT to switch on and enable callers to hear an outgoing message only AHSHER OFF press SELECT to switch answering machine off 4 Press EACE to return to the previous menu level You will need to set the day date and time if you have not already done so so that you will know when each message was received If you have subscribed to your network s Caller Display service the date and time is set automatically when you receiv
19. 3 way conference call Press ft hang up Your caller and the other handset user can continue the call Put a caller on hold and make an internal call 1 During a call with an external caller press p Your caller is put on hold and all available handsets displayed Enter the handset number you want to call Press fly to switch between your internal and external callers Press fto hang up Your caller and the other handset user can continue the call Transfer a call 1 During a call with an external caller press g Your caller is put on hold and all available handsets displayed Enter the handset number you want to call When the other handset answers you can announce the caller Press g to transfer the call Help Phone does not work e Have you activated the batteries correctly See page 8 e Check that the mains power is correctly connected No dial tone e Is the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone
20. 800 152 business Billing enquiries e Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled 1 Press SMS Write Text msg is displayed Press SELECT 2 Use the keypad to type in the following commands depending upon what you want to do 0 Opt out from receiving voice text messages Turns off the opt out option E Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text Turns off permanent voice text message delivery When finished press OK 3 Enter the number 00000 then press SELECT 4 Press OK SEHD is highlighted 5 Press OK Display shows SEHDIHG MESSAGE If you are sending a message from a fixed line phone to another fixed line phone Be Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g Hello will be home late You keep hearing an error beep e You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide on 0808 100 6556 General i
21. B to the Phonebook list to select another entry if required or press BACK to return to standby If you experience any problems please call the Helpline on 0808 100 6556 Handset and base settings Handset settings Ring volume There are five volume levels plus Off or choose Ascending for a gradually increasing volume 1 Scroll to HAHDSET TOMES and press SELECT Press HEMI scroll to HANDSET SETTINGS and press SELECT 2 3 RING VOLUME is displayed press SELECT 4 5 Scroll or B to the ringer setting you want and press Ck Press BACK to return to the previous menu level Ring melody There are 15 ring melodies to choose from 1 2 Scroll to HAHISET TOMES and press SELECT 3 Scroll to RIMG TOHES press SELECT 4 5 Press MEHL scroll SRA to HANDSET SETTINGS and press SELECT Scroll or B to the ringer melody you want and press SELECT Press EACE to return to the previous menu level 24 Handset and base settings Keypad beep When you press a button on the keypad you hear a beep You can switch this beep on or off 1 Press MEHI scroll EB to HANDSET SETTINGS and press SELECT 2 Scroll ERA to HANDSET TOHES press SELECT 3 Scroll ij to KEY BEEF press SELECT 4 Scroll or B to display OH or OFF and press SELECT 5 Press BACK to return to the previous menu level Confirmation tone When you select a menu option you hear a confirmation tone You can switch this tone on o
22. CT 4 Scroll BE or ME to the ring delay setting you want and press SELECT 5 Press EBACE to return to the previous menu level Switch call screening at the handset on off When switched on you can hear your caller leaving a message from your handset and choose to interrupt and speak to the caller if desired The default setting is Off 1 Press MEHI scroll 33 or E to ANSWER MACHINE Press SELECT 2 Scroll BRA to AHS SETTINGS and press SELECT 3 Scroll ERA to HS SCREENING Press SELECT 4 Scroll BEJ or RAB to choose GH or OFF Press SELECT 5 Press BACK to return to the previous menu level Call screening at the handset 1 When you hear a caller leaving a message press to interrupt and speak to your caller 2 Press ft end the call If you experience any problems please call the Helpline on 0808 100 6556 Using the answering machine at the base Set the answer mode Ans on off 1 Press ii Answer to toggle between the 3 settings Answer and record Answer only or Answer off The setting is announced Message counter OFF when the answering machine is off a On no messages Answer amp record mode p answering machine on 2 messages are stored 2 flashing you have at least 1 new message g flashing slowly you have more than 9 old messages flashing quickly you have more than 9 new messages Answering machine memory full Remote access in progress see page 43 Recording a message Scrolling s
23. ET press SELECT 3 Enter the system PIN default setting 0000 and press ik 4 Display shows COMFIRM Press CK to confirm or BACK to cancel 5 Press GE again All settings are reset If you experience any problems please call the Helpline on 0808 100 6556 Advanced settings Handset default settings Handset Ringer Volume Handset Ringer Melody Handset Earpiece Volume Handset Speaker Volume Handset Key Beep Battery Low Tone Language Auto hang up Auto answer Handset Name Base Speaker Volume Base ringer volume Time Date Date format Time format Set Alarm Alarm Tone Dialling Mode Flash Time Master PIN Call Barring Call Barring number Easy Call Easy Number 3 MELODY 1 3 3 On On English On On Stratus 1500 1 5 3 00 00 01 01 08 DD MM YY 24 hr Off Ring 2 Tone 100ms 0000 Off Empty Off Cleared SMS default Centre Set 1st Ring SMS center Outgoing number SMS center Incoming number Phonebook memory Redial memory CID memory SMS Mailbox SMS reception Conference SMS alert beep Speed dial 1 Centre 1 On 1470P17094009 0800587529 Empty Empty Empty Empty ON OFF ON 1571 Answering machine default settings Ring Delay OGM Answer On Off Answer Mode HS screening Remote access Base Playback Volume Base Screening Volume 6 Pre set OGM 1 On Answer amp Rec Off ON 5 5 BT Network Services By selecting the BT
24. N code The remote access setting might need to be activated see page 43 Always keep a note of the new PIN code in a safe place e Has Remote access been disabled To enable Remote access see page 43 No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 29 e The caller may have withheld their number e Anexact name number match was not found in your directory Check that you have stored the full STD dialling code Cannot register a handset to a base e You can register a total of 5 handsets to your BT Stratus 1500 base and you can register your BT Stratus 1500 handset to up to 4 bases Check that you have not exceeded the limits e Check that you have entered the correct PIN number default PIN 0000 e Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Is the base ringer set to off e You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Stratus 1500 can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Stratus 1500 at least one metre away from electrical appliances or m
25. OUTGOING MSG and press SELECT to AHSHER OHL and press SELECT Scroll B to RECORD OSH and press SELECT Speak your announcement after the long beep Press STF to stop recording Your message is played back Play the outgoing message i 2 ANSWER amp RECORD is displayed Press SELECT or scroll Press MEHU Scroll RA to ANSWER MACHINE Press SELECT Scroll SE to OUTGOING MSG and press SELECT to AHSHER OHL and press SELECT PLAY OH is displayed Press SELECT to play the message Press BACK to return to the previous menu level Delete your outgoing message 1 2 3 Press MEHU Scroll RA to ANSWER MACHINE Press SELECT Scroll SE to OUTGOING MSG and press SELECT ANSHER amp RECORD is displayed Press SELECT or scroll SRA to AHSLER OHLY and press SELECT If you experience any problems please call the Helpline on 0808 100 6556 Answering machine 39 4 Scroll BR to DELETE and press SELECT to play the message 5 Press EACE to return to the previous menu level Message playback 1 Press HEHU scroll or B to SHSHER MACHINE Press SELECT 2 FLAY is displayed Press GE to play your messages During playback scroll or EA to REFEAT press SELECT to repeat the current message PREVIOUS press SELECT to play the previous message HEXT press SELECT to skip to the next message DELETE press SELECT to delete the current message 3 Press EACE to return to the previous menu level
26. REN of 0 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby CCT declares that this BT Stratus 1500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance call the Helpline on 0808 100 6556 62 General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence Press and hold to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break r
27. Services menu you can access a range of useful pre stored numbers and further BT Calling Features Pre stored BT Services numbers e DIVERT ALL diverts all calls to a number e DIVERT EBUSY diverts calls when your line is busy e DIVERT HO AHSHER diverts calls if you do not answer e ODCEMAIL lets you use your network s voicemail service 1571 e CALL HAITIHG to activate de activate e HELFDESE dials the BT Stratus 1500 Helpdesk for information and help e ET 118588 BT directory enquiries e CANCEL CALLEACE lets you cancel an automatic call back request e WITHHOLD IL prevents your telephone number being sent when you make calls Enters 141 automatically before the next call only Open the BT Services menu 1 Press E HETHORK SERVICES is displayed Press SELECT Or Press HEHU scroll SEJ or RB to HETHORE SERVICES and press SELECT 2 Scroll EEJ or M to choose the option you want and press SELECT IMPORTANT To use BT Services and BT Calling Features you must first subscribe if required to the relevant service from your network provider A quarterly fee may be payable For more details on BT s Calling Features call BT free on 0800 800 150 If you are not connected to the BT network some of these services may not be available Please contact your network provider Call Diversion services may allow other divert options Check with your network provider for details For f
28. T HEH EHTE is displayed press SELECT 2 Enter the name and press Ck 3 Enter the number and press ik 4 Scroll or B to select the ringer melody you want to assign to the entry Press SELECT 5 Press EACE to return to the previous menu level View an entry 1 In standby press HAMES The entries are listed in alphabetical order 2 Scroll or to the entry you want 3 Press SELECT to see the number 4 Press EACE to return to the previous menu level Dial an entry 1 Press HANES scroll or to the entry you want or search alphabetically 2 Press l The number is dialled If you experienc Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press 5 three times to enter o Press B once to enter m Writing tips Press CLEAR to delete the last character or digit Press ig LEFT of RIGHT to move backwards or forwards through character digits Press Riza to switch between upper lower or sentence case Press RIGHT to insert a space Use and or 0 for other punctuation characters You must enter a name to go with a number To enter a pause in a directory number When storing a number press and hold and a P will be displayed For more information on Pauses see page xx Phonebook empty If the directory is empty and you press 8 the display shows ADD ENTRY Once an entry has been stored the full menu is displayed Phonebook full
29. ay shows DE REGISTER Press OF to confirm or EACE to cancel If you experience any problems please call the Helpline on 0808 100 6556 Using additional handsets Internal calls Call another handset Only possible when more than one handset is registered to the base 1 Press p All available handsets are displayed 2 To call the handset press the handset number you want If the handset is already in use you will hear the busy tone 3 Press fto hang up Conference call Conference on off When Conference is switched On a second handset can join a call between the first handset and an external caller by pressing B The default setting is off 1 Press MEHU scroll or to ADVAHCED SET and press SELECT 2 COMFEREHCE is displayed press SELECT 3 Scroll or B to CH or OFF and press SELECT 4 Press EACE to return to the previous menu level Join a Conference call 1 When the Conference setting is switched On and a call is taking place between one handset and an external caller press 9 on another handset to join the call 2 Press Bto hang up If you experience any problems please call the Helpline on 0808 100 6556 53 54 Using additional handsets Start a conference call 1 During a call with an external caller press p Your caller is put on hold and all available handsets displayed Enter the handset number you want to call When the other handset answers press and hold iis to initiate a
30. e common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly At any time press BACK to go back to the previous screen or press fq to cancel and return to standby 46 Text messaging When writing a text if you do not press a button for 30 seconds the handset will return to standby If the message does not get sent the screen shows TEXT HOT SENT If the text is not sent the display shows MESSAGE FAILED It is stored in the Outbox Writing tips Use the keypad to enter letters and numbers eg to write today 2day Press A four times to enter 2 Press once to enter d Press 2 once to enter a Press 9 three times to enter y Press g RIGHT to enter a space and use and or R for other characters Press Clear to delete incorrect characters Press LEFT orf RIGHT to move the cursor to the point you want Press and hold ig LEFT to jump backwards to the previous space in the text message or press and hold i RIGHT to jump or forwards to the next space se iam OF Hie Oo move the cursor to the U Regial v i th toth beginning or end of the text Upper amp lower case Press Z to change between upper and lower case letters Maximum number of characters in a text message is 160 The display shows a character count from O up to 160 In order to send and receive text messages you must not withhold your number On most net
31. e your first call To set the date and time manually see page 27 38 Answering machine Answer and Record The pre set Answer and Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message will replace the pre recorded message To reinstate the pre recorded messages delete your own recorded outgoing message see below Answer Only The pre set Answer Only outgoing message where callers hear an announcement but cannot leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recording your Answer Only message remember to advise your caller that they will not be able to leave a message Your own Answer Only message will replace the pre recorded message You can delete your own recorded OGM This will automatically reinstate the pre recorded message You cannot delete the pre recorded message Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note left or you can record your own Record your own outgoing message 1 2 ANSWER amp RECORD is displayed Press SELECT or scroll Press MEHU Scroll RA to ANSWER MACHINE Press SELECT Scroll SE to
32. ebook page 19 Press to select options displayed on screen During a call press to switch Mute on or off page 16 End call Off or On Press to end a call page 15 In standby press and hold to switch the handset off on page 15 In menu mode press to return to standby Lock Pause Upper and Lower case Press and hold to lock unlock the keypad page 18 When storing a number press and hold to enter a Pause page 19 When entering text press and hold to switch between upper and lower case letters BT Press to open the BT Services menu page 35 Handset display Handset name and number Date Display icons Inan Shows handset battery status Scrolls when the handset is charging Flashes when less than 15 minutes talk time is left Flashes when receiving a call wa ti On during a call Flashes when you have new text or Voicemail messages On when you have read text messages in the Inbox E Flashes when you have missed calls in the Calls list On while you are reviewing the call log as Alarm set uit i 1 INT Getting to know your phone 11 Time Handsfree is in use Handset ringer is switched off On Answering machine is switched on Flashes slowly You have new answering machine messages Flashes quickly Answering machine is full Off Answering machine off On Handset in range of base Flashing Out of range or not registered to base On durin
33. ecall and is also used for BT Calling Features Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2008 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art amp Design Partnership Ltd BT Stratus 1500 07 08 Issue 1 BT
34. eccscscccsceccssbastivasecsvavtcivavecssadencovectetesscceveevesocenss 55 General information Safety information csccsccssscsesssceeessssssessecsecessenseees 59 Cleaning scc000 D9 Environmental cccccssceeseees 60 Product disposal instructions 60 Guaram EEan E EE E Rea 60 Technical information cccccssscsssscssccssseesssesseecsseeeseees 61 ROM Bevscssscssseseiuesadueesuecesacsascassanedbasizeseussspeabsgasteisssssvebics 61 Declaration of Conformance sscccssccssssessseesrecsseeessees 61 Connecting to a switchboard 62 Inserting a pause 62 RGA cesess5 scsi pekiasseciciuai Sides dehaneec RE E eiia 62 Getting started WARNING Location Do not place your BT Stratus 1500 in the bathroom or other humid areas Place your BT Stratus 1500 within 2 metres of the mains power socket and gt P Handset range telephone socket so that the cables will reach Make sure it is at least 1 metre away The BT Stratus 1500 has a range of 300 metres from other electrical appliances to avoid interference outdoors when there is a clear line of sight between the base and handset Any obstruction Your BT Stratus 1500 works by sending radio signals between the handset and between the base and handset will reduce the base The strength of the signal depends on where you site the base Putting it as a significantly WHE baseindoorsand andset either indoors or outdoors the range wi
35. egment Recording memo 1 9 Speaker volume level displayed when you press Vol or Vol Answer only mode Recording memory full If the recording memory becomes full while a caller is leaving a message they will hear Thank you for calling and the answering machine will hang up Any new callers will hear the Answer only message If the memory is full you must delete messages before your BT Stratus 1500 can begin recording again Answering machine Your BT Stratus 1500 answering machine has voice prompts to help you use its settings and features 41 42 Answering machine Each message is played back with the day and time of the call announced If the base speaker is set to 0 call screening is switched off Message playback 1 Press pose played back The number of messages is announced and they are During playback press no to play a message HA Skip to play the previous message em to play the next message ame to delete the current message ES to stop playback Adjust volume Vol 1 Press E to decrease the speaker volume or ggg to increase the volume Delete all old messages New unplayed messages cannot be deleted Delete 1 In standby press and hold p Call screening 1 Providing the base speaker volume is set loud enough you can hear a caller leaving a message If you want to interrupt and speak to the caller press on the handset If you experience an
36. essesseeesseceeesseeeees 45 Send a text MESSAGE sssesscsscssecssscssessecsscseeesseeseceneeees 45 New text message alert cccsccsscessssscsseessceseeseeeeseeneees 46 Read a text message 46 Text message options ssccescceeereeees 1 46 View edit and send a template message 47 View edit and send a Draft message sscescesseeseeseeeees 47 TOXUSOUEINGS ccsesei conse sats veasccenseceeveseceuvocevesvaccsiecusesssscceutes 48 Switch message reception Off ON cscsscescesseeseeeeeeees 48 Service Centre NMUMDETS seccscceeeseeceeeeeeeeeteeeseneeeees 49 Add or change Service Centre numbers sceseseereees 49 Set a Send Service Centre essseseceeceeceeceeceeeeeeseeeeeees 50 Text message audible alert on Off scssccsseessesseeseees 50 Using additional handsets Handset registration ccscsscssseessesscsecescesecseeeseeeneees De register a handset Internal calls 000 Call another handset Conference Call csssccssccsssecssscesscscssscssecesseeessceeeeeeses Conference on Off cssscsssecsseccsseeessecsstecsseeesseeeseeesee Join a conference Call ccscccssscsssscssecessecesseessseeseeeesees Start a conference Call csccssscsssccesscessecesseesseeesseeesseees Put a caller on hold and make an internal call Mansfer a Callsscsccessccvacescecdsscevsvacsvevedsascsesssevaecvenssaanscenees In this guide Heel pivs
37. etal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Stratus 1500 Helpline on 0808 100 6556 Possible problems with text messaging Text messages cannot be sent and screen displays Message failed e The base station power supply or telephone line cord might not be properly connected e Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket e There might be a fault on the line Check your telephone line is working properly e You might have deleted the server number in error See page 49 for instructions on how to enter the number Cannot send text e Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text e You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service e More than one text messaging product is plugged into the line Remove other products e Check service centre number is correct Help Ensure you have subscribed to a Caller Display service and that it is act
38. g an internal call with another handset Flashes when your are being called by another handset The keypad is locked Requires subscription to a Caller Display Service from your network provider A quarterly fee may be payable Getting to know your phone Base Message counter Find Indicates answer machine status Press to ring all registered handsets and number of messages received helpful for finding a missing handset page18 Also used during registration page 51 Answer Vol Vol Play gt i44 Skip Stop Skip Dp Delete Cai kN 4 amp Ocha ging D gt BT Stratus EE TLE IPED Answer LED indicators Vol Play lt Skip Stop Skip gt Del Press to toggle On when in use Decrease or Press to play Press once Stop playback Skip forward to Press to delete the between answer R increase base messages to replay the the next message message playing On during and record answer speaker volume current message handset charging twice to play the previous message only and on or off Navigating the menus Your BT Stratus 1500 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press MEHL to open the main menu 2 Press or to scroll through the available options 3 Press SELECT to select a menu option or EACE to return to the previous screen 4 To exit a menu and return to standby
39. he telephone wall socket Setting up for multiple packs If you have purchased a BT Stratus 1500 multiple pack you will need to prepare any additional handsets and chargers for use For each additional handset and charger 1 Insert the power adaptor with the red connector item code 039955 into the underside of the charger Plug the other end into the mains wall power socket and switch on Insert the two NiMH batteries in the handset and put the battery compartment cover into place Charge the handset for at least 24 hours When the handset is fully charged the li icon will be displayed Any additional handsets supplied as part of a multipack are pre registered to the base so once charged are ready for use The handset number is shown in the display cean an y problems please call the Helpline on 0808 100 6556 Getting started Automatic date and time setting Providing you have subscribed to your network s Caller Display service the date and time is set automatically for all handsets when you receive your first call Set date and time manually 1 Press MEHI scroll BRA to CLOCK amp ALARM and press SELECT 2 SET DATETIME is highlighted Press SELECT The current date and time setting is displayed The date and time is recorded with each answering machine message you receive 3 Use the keypad to enter the correct time and date Press i to confirm Ifyou do not have a Caller Display
40. hed on you can answer a call by resto handset off the 4 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 25 26 Handset and base settings Base settings Ring volume There are five volume levels plus Off or choose Ascending for a gradually increasing ring volume 1 Press MEHL scroll RA to BASE SETTINGS and press SELECT 2 RING VOLUME is displayed Press SELECT 3 Scroll or to the ringer volume you want and press Ck 4 Press EACE to return to the previous menu level Ring melody There are 15 ring melodies to choose from 1 Press MEHL scroll SRJ to BASE SETTINGS and press SELECT 2 Scroll ERA to RING MELODY press SELECT 3 Scroll or B to the ringer melody you want and press SELECT 4 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Clock amp alarm Set date time 1 2 3 4 Press MEHL scroll SE to CLOCK amp ALARM and press SELECT SET DATE TIME is displayed Press SELECT Use the keypad to enter the current time and date then press Gk Press BACK to return to the previous menu level Set time format Choose the 12 or 24 hour format Default setting is 24 hours 1 2 3 4 5 Press HEHU scroll SE to CLOCK amp ALARM and press SELECT Scroll AB to SET FORMAT and press SELECT TIME FORMAT is displayed Press SELECT
41. in Paging calls only ring the handsets they cannot be answered as a voice call Press SILENT to stop a particular handset ringing Other handsets will still ring if you have multiple handsets so this could help you find it Delete a redial number 1 Press SESB 2 Scroll B or E to the number you want 3 Press SELECT then when the entry is selected press MEHU and scroll to DELETE and press SELECT then press DE 4 Press EACE to return to the previous menu level Delete entire redial list 1 Press SE 2 Press SELECT on any entry then press MEHU and scroll to DELETE ALL and press SELECT DELETE ALL 7 is displayed 3 Press CE to confirm or EACE to cancel 4 Press EACE to exit and return to standby Keypad lock To lock the keypad 1 Press and hold until the display shows KEYPAD LOCKED To unlock the keypad 2 Press and hold Eto unlock the keypad Find handset Paging You can ring a handset to help locate it 1 Press on the base All handsets registered to the base will ring The display shows FAIS and the INT icon flashes 2 Press on the base again to stop the ringing or press any button on any handset If you experience any problems please call the Helpline on 0808 100 6556 Phonebook You can store up to 100 names and numbers in the directory Names can be up to 14 characters long and numbers up to 24 digits Store a name and number 1 Press HEHU PHOMEBOOE is displayed press SELEC
42. itch to handsfree during a call 1 During a call press Fto put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Up to the last 10 telephone numbers called are saved in the redial list You can then select any of the numbers to redial delete or copy to the directory Redial the last number called 1 Press the last number you called is displayed 2 Press Fto dial Redial a number from the redial list 1 Press EJ the last number you called is displayed 2 Press EFJ or to scroll to the number you want 3 Press fto dial Save a number from the redial list to the Phonebook 1 Press then scroll to the number you want 2 Press SELECT to select the number then press MEHU to enter the sub menu SAVE HUMBER is highlighted 3 Press SELECT Use the keypad to enter the name and press ik For tips on entering names and text see page 19 If you make a mistake press CLEAR 4 Press Ci The number is displayed Press Ci to save 5 Press SELECT to choose the required melody and the entry is saved 6 Press EACE to return to the previous menu level 1s please call the Helpline on 0808 100 6556 18 Using the phone WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112 When the keypad is locked you can still answer incoming calls and operate the handset as normal When the call is ended the keypad lock comes on aga
43. ive You can check this by noting if your phone displays your caller s number when you receive an incoming call e Ifyou are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 e This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines e BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e For other telephone service providers please contact their customer services Dit 58 Help General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800
44. ll high as possible ensures the best signal normally be up to 50 metres Thick stone walls can severely affect the range Signal strength Setti ng u p The Y icon on your handset indicates when you are in range If moving out of range of the base the range indicator will flash If you go out of range any call you are on will be lost IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product 1 Plug the mains power adaptor item code 039956 into the socket marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket The base indicator lights up The answering machine is switched on Getting started Battery low warning The S28 icon flashes in the handset display when you have only a few minutes talk time remaining Recharge the handset before you can use it again You also hear a low battery warning beep if the battery is low and needs recharging During charging the icon will scroll in the display Battery performance In ideal conditions a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge Note that new batteries d
45. ly eeeeeeseesesceeeeeceeeeeeeeeeeeeee 9 Getting to know your phone Handset DUttONS csscesscsscesscssccssceseeseesecssececsneeseees 10 Handset display display icons 11 Basena akasa 12 Navigating the menus l3 Menu Mapssssssccsissascsscessecctastscvatsssosacssacvsssassosdsvesoontaneszes 14 Using the phone Switch handset on or off csscssccsseeseesecseessessecsnseneeees 15 Make an external call csccsscssccsceseesseeseeeseesecsseeseees 15 Preparatory dialling csscssscssccsscesessscssecescesecensenseees 15 Enda callarse e re EEE Saa 15 Options during a tallssscssisissssscsinisosisserssesssisseessiiasa 15 Open the phonebook during a call L5 Receiving a call sssessssssssssssssese 16 Earpiece handsfree volume 16 Mute Secrecy scsccseereereees 16 Handsfree escesceeee 16 Make a handsfree Call s csscssccssseseessesseesseesecenseseees 16 Answer a Call handsfree csccssccssessecssesssesseesecsnsenseees 17 Switch to handsfree during a Call cssccssessessecsseesseees 17 Redial the last number Called s cescssscssessessecssenseens 17 Redial a number from the redial list sscesccscesseesseees 17 Save a number from the redial list to the phonebook 17 Delete a redial NUMDET ccssccsccssseseesscsssessesssceeseeseees 18 Delete all redial MUMbETS csccssceseestesseeeseessceeeenseees 18 Keypad lock
46. nformation BR IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset battery After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the battery will need replacing Open the battery compartment cover Take out the old batteries and replace with new NiMH batteries Push the battery compartment cover back on until it clicks into place WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Stratus 1500 by using any other types of batteries Safety information Only use the power supply suitable for the BT Stratus 1500 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 039956 If you have purchased a multiple pack the item code for the charger mains power supply is 039955 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Stratus 1500 Helpline on 0808 100 6556 Do not open the handset except
47. ng machine from the handset Set answer mode and switch on off seeeeee Outgoing MESSAGES ccscccesrecsssecsscesssecsstecseeeeseeeeteeees Record your OWN outgoing MESSAGE scssceseesseereeeseees Play OUTGOING MESSAGE sscessesssesseesecsscesteeseeeseesseeseees Delete your outgoing MESSAGE cescceseesseereeseceseeeseees Message playback csceseee Delete all messages Record a memo Answer settings iiss lt cssceceacsceeenevecsdavensseteyatecsbecvepnenconeys Rin Gide lays oeio E Ei Switch call screening at the handset on Off sc0s000 Using the answer machine at the base sccssesseseesees Message counter sseesteceseeesreeeneeeees Recording memory full In this guide Message playback csscssscsscssscessesecsscssceeesseesseeneees 42 ACJUSE VOIUIME lt isccssscsnscnscescseesdestevesncvssvessdvacssnconsseoessesents 42 Delete all old messages s csscssseessessesssesseesessseesseeneees 42 Call SCFECNING s cessecsaacsessseccisvcceconcoseesensversosessevsentsssenseseess Remote aCCeSS cceeceee Remote access on off If you forget to switch on your answering machine Operating your answering machine remotely 006 44 Text messaging Subscribe to the text Messaging service scesceeeeeeeeees 45 Cost of the fixed line Service csesseeseseeeeeeeceeeeeeeeees 45 Open the text Message MENU ccsc
48. o not reach full capacity until they have been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Stratus 1500 Helpline on 0808 100 6556 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal Using your BT Stratus 1500 on a Broadband line If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microfilter Using this product on a Broadband line without an ADSL microfilter may cause problems with this product and your Broadband service Additional BT ADSL microfilters can be purchased from www shop bt com experler 2 Activate the batteries by pulling the plastic tab away from the back of the handset Place the handset on the base to charge for at least 24 hours When the handset is fully charged the icon will be displayed When the battery is fully charged plug one end of the telephone line cord into the socket marked ife on the rear of the base and the other end into t
49. r off 1 Press MEHL scroll RA to HANDSET SETTINGS and press SELECT 2 Scroll SRA to HANDSET TOHES press SELECT 3 Scroll ERJA to COMFIEM TOME press SELECT 4 Scroll EE or E to display GH or GFF and press SELECT 5 Press BACK to return to the previous menu level Backlight time Adjust the amount of time before the handset backlight switches off Choose from 20 40 or 60 seconds 1 Press MEHU scroll RA to HANDSET SETTINGS and press SELECT 2 Scroll ERA to BACKLIGHT TIME press SELECT 3 Scroll EE or GRAB to display 285 465 or 665 and press SELECT 4 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Handset and base settings Auto hang up With Auto hang up switched on you can end a call by placing the handset on the base or charger If you switch this off you must always press f to hang up Default setting is On 1 Press MEHI scroll BRA to HANDSET SETTINGS and press SELECT 2 Scroll ERA to AUTO HANG UPF press SELECT 3 Scroll or B to display OH or OFF and press SELECT 4 Press EACE to return to the previous menu level Auto answer base or charger If you switch this off you must always press J to answer a call Default setting is On 1 Press MENU scroll SRA to HANDSET SETTINGS and press SELECT 2 Scroll ERA to AUTO ANSHER press SELECT 3 Scroll or B to display OH or GFF and press SELECT With Auto answer switc
50. rn nats e BT Stratus 1500 base Before you make your first call you will need to a set up your phone Follow the simple instructions in e Battery compartment cover s e Mains power adaptor Getting Started on the next few pages fan ice sece e Telephone line cord Need help If you have purchased a BT Stratus 1500 multiple pack you will also have the following items for each handset If you have any problems setting up or using your BT Stratus 1500 please call our free Helpline on 0808 100 6556 Our dedicated avdisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in the Help section at the back of this guide e BT Stratus 1500 additional handset e BT Stratus 1500 charger item code 039955 IMPORTANT e 2x NiMH rechargeable batteries Only use the telephone line cord supplied e Battery compartment cover e Small mains power adaptor Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Calls made from within the UK mainland network are free Mobile and International call costs may vary In this guide Getting started LOCATON eaen r e tits vnbetedeiteresent suds anavenese 7 SOUCIMNG UD DEEA POE E E E 7 Setting up for multiple packs sssscssseeseessesseesseereeenees 8 Set date and time manual
51. s SELECT 4 Press EACE to return to the previous menu level Alarm volume Choose from LOH MEDIUM or HIGH 1 Press HEH scroll SRA to CLOCK amp ALARM and press SELECT 2 Scroll ERA to ALARM VOLUME and press SELECT 3 Scroll or RAB to display LOW MEDIUM or HIGH and press Ok 4 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 Caller Display and the calls list If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call If your caller s name is stored in the phonebook and a number match is found you will also see the caller s name on the display Calls list The Calls list holds up to 30 numbers The date and time of the call is also stored if available When the list is full and a new call is received the oldest entry will be deleted automatically The Calls list can display numbers up to 24 digits or names up to 16 characters New Message amp Caller Display When you have new missed calls and or answering machine messages the handset lets you know for example Two new calls IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 To ensure the caller s
52. scroll FG or M to ADVANCED SET and press SELECT 2 Scroll Rj to REGISTRATION press SELECT 3 Enter the system PIN default setting 0000 and press ik The handset will search for the base and then display Registering When registration is complete you hear a long confirmation beep The handset is automatically assigned the next available handset number registration is not successful first time please repeat the process again in case the base registration period ran out of time there are already 5 handsets registered to the base the registration will fail The display shows POO MAHY HAHDSETS You must de register another handset before you can register the new one your BT Stratus 1500 handset is registered to more than one base you can select which base to use If you have a handset registered to more than one base and then de register it from one of them you will need to re select which base to use Until the base is selected the handset will display REGISTER 52 Using additional handsets Immediately after de registering you can press gic jump to the Registration menu De register a handset 1 Press HEH scroll or B to ADV AHCED SET and press SELECT 2 Scroll BR to DE REGISTER press SELECT 3 Enter the system PIN default setting 0000 and press ik All handsets available for de registration are listed 4 Scroll BEJ or ME to the handset you want to de register and press SELECT 5 Displ
53. sezsavsevecs 25 AUG ANSWER isevecsivseveccsvacceccavecdsvetersevanssocasenedbensenssssnece s 25 BERS A E E E E 26 RING VOIUME lt rsccssveshcvntsarcsvescesssvesnesssenss dunsvers avegusvecsssedees 26 RING MElODY lt sscescessasscossacsecoscosnasoodsssevacessescavesconsvecdsseoens 26 Clock amp alarm Set Cate iMiss an sustesesteatesede 27 Set time FOAL sssrinin iarr s 27 Date TORM at cid ceieiedcesavssccavavesssnscssndeveessvntvestivestesvatassines Set Ala Missecscesscavssivasesvevsiesseievsadectsevctesasissastasactessieetiees Alarm tone Alarm volume Caller Display and the calls list Calls listvsssssscstestsccatsecsssscessascetsivecs 29 New Message and amp Caller Display View and dial from the Calls list eesesseseeeeeeeeeeeeeeees Save a number to the phonebook ssccssceseeseeseesseees Deleteain entinen Delete entire Calls list seseeessesceeceseeseeeeeeeeeeeeeeeeee Advanced settings Change PIN xessdscsssstvesssesdassacecesseosceteseasesessasavsaseseisaveseaeas 32 Call baring on off cassevscsssosesseoscocecensvencdvesseesetesseoscdecssenes Set call barring number BT Network services Pre stored BT Services numbers sscccscseesrscseecsseeeseeee 35 Open BT Services menu Gall WAIN Oi ccscs ecesnssevssocsassesesscsenscensbatedvessencstevelescesesieecs Voicemail issccccssvsssenssnbssssvecssevessevsssessvevsosdseseissstusasdecsiees 36 Answering machine Using the answeri
54. sissssisscsssdedessassssicsisausessessvvcavesassuscascdsssesvisaes 18 Find handset paging sscssssssesceesesseeeeeeeeeeeeeeeeeees 18 Phonebook Store a name and number View an entry eeeeeeeeeee Dial AM Entry s lt ccavedecasvsesecsetescoesdseccevessecsasescsevesunaveaestenes Edit a name and number ccsseessesecessesseeseeseeeeeeseees Edit the assigned ringer MelOdy sccssesseesseeseeseeeseees 20 D letean ENTIY ccscsceisvecsaxcswsostesivenseonsovesenssvers sesnevecvesesese 21 Delete phonebook csscesessccssesscesecsssessessseseeeseeneees 21 Direct ACCESS MEMOTY ccesccessecssccsscccescecssseceeesseeeeaees 21 Store or change a direct access memory numbet 21 Dial a direct access NUMDET cscesceeceeceeeeceeseeeeeeeneees 22 Delete a direct access MUMDET sssceeceseeeseeeeeeeeeeeeers 22 Handset and base settings Handset SettingS scssccsscesscsscsssesssesscssssssesesseeseeeneees 23 RING VOUM nss veaescclacte deoebceiaedstssbeudal cease entesivedsteatesetabers 23 RING MELODY visssscssevssseisvszeesascesastosacteausctvesssacavsatacesaseeess 23 Keypad Dep iicss catssssevossensscesscasvavvesveveneicussadeconeuvensecs 24 Confirmation TOME siscissccsies caiseisedscdscsvasssadsbestssusssnsesancbans 24 Backlight time icissccscsssdssssens sdasedbesavadescsestsbivssaaeaeusctcsers 24 Auto hang UP iessctsscescstsscessossscsssessscedescsteucassseesuei
55. splayed Scroll x the entry you want press SELECT to open the entry Press MEHU Scroll SRA to DELETE and press SELECT DELETE is displayed press Ci to confirm The screen shows the Calls list screen again Press BACK at any time to return to the previous menu level y problems please call the Helpline on 0808 100 6556 Calls list 31 Delete entire Calls list 1 Press M The Calls list screen is displayed 2 Press SELECT to open any entry press MEHL 3 Scroll to DELETE ALL and press SELECT 4 DELETE ALL is displayed Press OK to confirm or EACE to cancel 5 Press BACK at any time to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 wm Advanced settings Change PIN The default PIN is 0000 You will need to enter the PIN for setting Call barring and during registration and de registration For security reasons you can change the PIN to your own preferred 4 digit code 1 Press MENU scroll 5G or RB to ADVANCED SET and press SELECT Scroll B to CHANGE FIH and press SELECT 2 3 Enter the old PIN and press ik 4 Enter the new PIN and press ik 5 Enter the new PIN again to confirm and press OK Display shows HEH FIH STORED 6 Press EACE to return to standby Call barring Use call barring to restrict selected handsets from dialling a phone number beginning with specific pre fixes for example premium rate numbers beginning
56. the is not recognised it may be because you have deactivated the remote access feature see page 43 Remote Access on off for details Operating your answering machine remotely 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit Remote Access PIN default 0000 If you have new messages these will be played Otherwise you will hear You have no new messages followed by the main menu You can now use the keypad to operate your answering machine Follow the announcements and instructions you hear Play all messages Play new messages Skip back during messages Delete current message Skip forward during messages Stop playback Press repeatedly to select the answering machine mode ASHER amp RECORD AHSHER OHLY or ANSWER OFF cr Play main menu If you experience any problems please call the Helpline on 0808 100 6556 Text messaging Welcome to the BT text messaging service on your BT Stratus 1500 Your BT Stratus 1500 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms Subscribe to the text messaging service When you send your first text message from your BT Stratus 1500
57. to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions as The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instr
58. to the Phonebook If you experience any problems please call the Helpline on 0808 100 6556 Text messaging 47 Enter the name press CK DELETE press SELECT to delete the message DELETE ALL press SELECT to delete all messages in the inbox Press Ci to confirm 2 Press EACE to return to the previous menu level Templates View edit and send a template message There are five pre set templates l am busy now will call you later 1 From standby press l Please call my mobile office home Or Meet me at lt time gt lt place gt Press HEHU scroll SRA to TEXT MESSAGE and press SELECT I am sorry love you Happy Birthday 2 Scroll to TEMPLATES and press SELECT Receiving a call while writing a text If you are iti text and i ll the text will 3 Scroll SE or through the templates A ia as 4 Press SELECT to see the full text 5 Press MEHU to choose from EDIT press SELECT to change the template Press CLEAR to delete Use the keypad to enter your own message template SEHD press SELECT to send the template SAVE AS DRAFT press SELECT to save in the Drafts box for sending later 6 Press EACE to return to the previous menu level View edit and send a Draft message 1 From standby press g Or Press MENU scroll SEA to TEXT MESSAGE and press SELECT Scroll B to DRAFTS and press SELECT Scroll SEJ or M through the Draft messages If you experience any problems please call the Helpline on 0808 1
59. uctions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Stratus 1500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Stratus 1500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 55 or contact the BT Stratus 1500 Helpline on 0808 100 6556 for assistance In the unlikely event of a defect
60. urther information see the BT Calling Features user guide supplied when you subscribe to the services of your choice 36 BT Network services You must subscribe to your network s Caller Display service for Call Waiting to work A quarterly fee may be payable You need to subscribe to your network provider s voicemail 1571 service for this feature to work Call Waiting 1 During a call you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook 2 Press to put your current caller on hold and speak to the new caller 3 Press FY again to switch between both callers 3 Press ft finish the current call Activate de activate call waiting 1 Press E Scroll E to CALL WAITING Press SELECT 2 Scroll EE or E to choose either ACTIVATE or DE ACTIVATE press SELECT This will send an update to the network 3 Press fq to return to Standby Voice mail Dials 1571 so you can play and manage your network s voicemail messages To dial your voicemail 1 Press and hold the M button This will automatically dial your 1571 voicemail To change your Voicemail number 1 Press Gi Press SELECT 2 Scroll RAB to VOICE MAIL Press SELECT 3 Scroll SR to vi HUMBER Press SELECT 4 Enter the Voicemail number and press ik 5 Press BACK to return to the previous menu level If you experience any problems please call the Helpline on 0808
61. works if you normally withhold your number the 1470 prefix presents your number for you If the text is longer than 160 characters it is stored as two or more messages up to a maximum of four The display indicates how many messages you text is spread over e g 1 2 Messages are marked New if they have not been read before or Old if previously viewed If selecting a Phonebook number press FHOHEEOOE scroll or SEA to the entry you want and press SELECT 4 Press Ci Screen gives you the options to SEHD or SAVE AS DRAFT To send press SELECT Display shows TT TRAHSFERRIMG and then TEXT SEHT Or to send later scroll BR to SAVE 4S DRAFT and press Ok New text message alert 1 When you receive a text message you hear a beep and the display shows HEH TEXT HSG Read a text message 1 From standby press g Or Press MEHL scroll SEA to TEXT MESSAGE and press SELECT 2 Scroll BR to INBOX and press SELECT 3 The most recent text message sender is displayed If required scroll or to the text message you want 4 Press SELECT 5 Press to scroll to the next page 6 Press EACE to return to the previous page Text message options 1 When reading a text press MEHL REPL press SELECT Write your reply to the sender and press ik FORMARD press SELECT to forward the message to another number You can add text then press ik Enter the number you want and press 0E SAVE HUMBER press SELECT to add the sender
62. y problems please call the Helpline on 0808 100 6556 Answering machine Remote access When switched on you can call in from another phone to listen to your messages and operate your answering machine Remote access on off You can switch remote access on or off When on you can operate your answering machine from any other Touchtone phone Default setting is On 1 Press MEHU scroll or RAB to SHSHER MACHINE Press SELECT Scroll B to AHS SETTINGS and press SELECT Scroll E to REMOTE ACCESS Press SELECT Scroll EJB or RAB to ACTIVATE or DEACTIVATE Press OF wn A WwW N Press BACK to return to the previous menu level If you forget to switch on your answering machine 1 Call your number from another phone and let it ring After 20 rings the If you enter the incorrect PIN code you will be i allowed two further attempts if it is still incorrect machine will switch on and answer your call sou wiibea n hank yod fo calind advair ee BT Stratus 1500 will hang up If you do not press 2 Enter your system PIN original setting 0000 Play back your messages as any button for more than WO seconds your BT shown below in Operating your answering machine remotely Stratus 1500 will hang up If you do not choose to switch your answering machine On it will switch off when the call is ended If you experience any problems please call the Helpline on 0808 100 6556 43 44 Answering machine If
63. you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package Open the text message menu 1 Press g RIGHT NAVIGATION BUTTON Or Press HEHU scroll SE or M to TEXT MESSAGE and press SELECT Send a text message 1 Press g HEITE TEST MSG is displayed Press SELECT 2 Use the keypad to write your message When finished press CE 3 Enter the number you are texting Your BT Stratus 1500 can store a total of 60 text messages Up to 40 in the Inbox Up to 15 draft box 5 template messages IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging and you must not withhold your telephone number A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translat
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