Western Digital My Book Studio Edition II 2TB
Contents
1. EPDisk 1 Basic 931 52 GB Online Unallocated BB Unallocated Bl Primary partition Help Properties 15 The Welcome to the New Partition Wizard or New Simple Volume Wizard appears Windows Vista please proceed to the next step Windows XP click Next to continue and select Primary partition Click Next SETTING UP 13 MY BOOK STUDIO EDITION Il USER MANUAL 16 Select the size of the partition you wish to create and click Next New Partition Wizard Specify Partition Size Choose a pattition size that is between the maximum and minimum sizes Maxium disk space in megabytes MB 953875 Minimum disk space in MB Partition size in MB 17 Select a drive letter to assign to the partition and click Next New Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Assign the following drive letter Mount in the following empty NTFS folder Do not assign a drive letter or drive path 18 The Format Partition screen appears On this screen you can select the file system allocation unit size and volume label you wish to create on the drive It is recommended that you enter My Book in the Volume label field and select Perform a quick format to save time in the formatting process New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to for2. respond NO or give any other respo Apama then You must not install 1 DEFINITIONS a Agreement and or License Agreement shall mean this License Agreement and any and 9 Click Quit The WD Drive Manager software installation was 1 successful Eit 10 If you want to install the backup software now double click the WD Anywhere Backup icon in the My Book Studio Edition Il screen and follow the instructions as prompted 2h WD_Anywhere_Backup dmg 11 Connect the adapter s DC cable plug to the DC power input at the rear panel of the product Verify that plug type of your wall power adapter is the correct plug type for your region 12 Connect the wall adapter to your AC power receptacle 13 Plug one end of the interface cable USB FireWire 800 or FireWire 800 to 400 into an available port on your computer 14 Plug the other end of the interface cable into the device FireWire hel 15 The unit will power up and mount to the system and WD Drive Manager will appear in the status menu Your My Book Studio Edition Il is now installed and ready to use This product may ship with a different AC adapter configuration depending on your region Note For more information about interface types and connectors search our knowledge base at support wdc com for answer ID 1729 SETTING UP 9 MY BOOK STUDIO EDITION Il USER MANUAL eSATA Note The eSATA interface does not support WD Drive Man
3. Kensington Security Slot USB 12VDC US FireWire This device is equipped with two FireWire 800 interfaces FireWire 800 has a maximum data transfer rate of 800 Mb s and is backward compatible with FireWire 400 using a special adapter such as the FireWire 800 to 400 cable included in this kit Connection to a FireWire 400 device transfers data at FireWire 400 speed up to 400 Mb s USB The industry standard interface for most Windows based computers Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 device transfers data at USB 1 1 speed up to 1 5 Mb s eSATA Up to 3 Gb s data transfers To use this interface an eSATA PCI card or eSATA motherboard port must be present on the host computer Kensington Security Slot For drive security this device is equipped with a Kensington Security Slot which supports a standard Kensington security cable sold separately For more information on the Kensington Security Slot and available products visit www kensington com ABOUT YOUR WD DRIVE 6 MY BOOK STUDIO EDITION Il USER MANUAL Software In addition to WD Drive Manager this WD product is shipped with the following bonus software WD Anywhere Backup Mac and Windows is an intuitive and robust backup and recovery application that provides around the clock data protection It features automatic backu
4. Follow the steps below to safely connect the device 1 Turn on your computer 2 Insert the software CD into the CD ROM drive 3 The CD autoruns Click Accept in the terms of agreement screen and WD Drive Manager and drivers are installed automatically WD Drive Manager enables the capacity gauge and Safe Shutdown and also installs WD RAID Manager Note If AutoPlay is disabled on your computer you must install the utilities manually Go to the desktop Double click My Computer My Book folder WD Windows Tools folder and Setup exe Then run the CD which installs the drivers 4 The Application Installer screen displays a list of options including software documentation and a registration link All applications are selected by default Deselect any applications you do not want to install then click Start Or click Cancel to exit and no applications will be installed 5 Connect the adapter s DC cable plug to the DC power input at the rear panel of the product Verify that plug type of your wall power adapter is the correct plug type If incorrect remove it and install the correct one 6 Connect the wall adapter to your AC power receptacle 7 Plug one end of the interface cable USB FireWire 800 or FireWire 400 into an available port on your computer 8 Plug the other end of the interface cable into the device after which the unit mounts to the system The WD Drive Manager icon flashes in the system tray Note lf Wi
5. Power Activity LED Behavior Appearance Drive State Steady Power on state or power save mode Slow flashing every four seconds System standby Moving up and down Drive in use Alternating checkerboard pattern Transitioning from one state to another Alternate flashing between top and bottom LEDs RAID degraded mode Cycling from bottom to top RAID rebuild mode Fast flashing every second Over temperature condition If this condition occurs read write activity will stop and the drive will spin down Disconnect and power down My Book Allow it to cool down for 1 2 hours then reconnect and power up the device Capacity Gauge When the device is turned on the Capacity Gauge indicates space used on the drive by illuminating six sections in an upward vertical direction Each section represents approximately 17 percent of drive capacity Because this drive is preformatted the first section is illuminated upon installation USB and FireWire Mode The Capacity Gauge is enabled only through installation of WD Drive Manager which must be installed on each system to which My Book is connected The Capacity Gauge is updated automatically as the drive is used eSATA Mode Capacity Gauge is not available in eSATA mode ABOUT YOUR WD DRIVE 5 MY BOOK STUDIO EDITION II USER MANUAL Interfaces O Power button LED b FireWire i eSATA U
6. RAID 1 only Consult the slot status values to determine which slot is faulty and replace the drive RAID 1 only Recovering from degraded mode Wait for rebuild to complete This may take several hours Check disk status See Disk Status Messages on page 21 WD RAID MANAGER FOR MAC 20 Disk Status Messages WD RAID Manager reports the following messages depending on the current status of your Disk A and B Displayed Status Text Good No hard disk No Config Faulty Rebuilding Good Rejected Description The slot configuration contains valid data Consult the array status to see if other errors have been detected The slot contains no HDD The slot does not contain a valid configuration The slot is marked as faulty The slot is currently being rebuilt from the other slot Initialization failed to complete The slot contains an HDD that does not meet the unit s requirements MY BOOK STUDIO EDITION Il USER MANUAL User Action None Install drive in empty slot Create New RAID set Loss of data Mismatched capacity Replace drive with identical capacity drive and re create RAID set Replace drive Wait for rebuild to complete This will take several hours Replace other drive Install drive that is compatible with RAID device Only WD Green Drives are compatible WD RAID MANAGER FOR MAC 21 MY BOOK STUDIO EDITION II USER MANUAL WD RAID Manager f
7. FAQs 29 FCC Class B information 30 FireWire 5 Frequently asked questions 29 H Handling precautions 3 ICES NMB 003 compliance 30 Interfaces FireWire 800 400 USB and eSATA 5 K Kensington Security Slot 5 Kit contents 1 L LED indicators 4 capacity gauge 4 Limited warranty 31 MY BOOK STUDIO EDITION II USER MANUAL O Obtaining service 30 P Product registration 2 R RAID configuring 16 21 disk messages 20 24 status messages 19 23 troubleshooting 18 22 Registration product 2 Regulatory compliance 30 Replacing a drive 26 S Safe removal 25 Safe Shutdown 25 Safety compliance 30 Service WD 30 32 Software supplied on CD 6 WD RAID Manager Mac 16 WD RAID Manager Windows 21 Support WD 32 System compatibility 2 T Troubleshooting 29 Turning off the device 25 U UL 30 Underwriters Laboratories Inc 30 USB 5 Ww Warranty 30 Warranty limited 31 WD service 32 support 32 WD Drive Manager status 15 WD RAID Manager Mac 16 Windows 21 INDEX 33
8. an administrator s name and password to authenticate your action Enter this information and click OK w Authenticate You must have administrator rights WD RAID A x Manager app requires that you type your password m Name WDC Lab Password P Details When configuring the device WD RAID Manager automatically formats the disk as a single volume using the format and RAID type specified FAT32 formats with a Master Boot Record partition map for Windows compatibility The HFS setting formats with an HFS Extended w Journal volume using a partition map type which best matches the Macintosh model the drive is currently connected to On Macintosh computers with PowerPC processor s an Apple Partition Map structure is created On Macintosh computers with Intel processor s a GUID Partition Table is created For information on how to make your My Book bootable on an Intel based Macintosh go to support wdc com and search for answer ID 1787 WD RAID MANAGER FOR MAC 18 MY BOOK STUDIO EDITION Il USER MANUAL RAID Troubleshooting WD RAID Manager monitors the activity of the drives in the RAID system so you can view the status of each drive and take the appropriate action To view the device status as well as the status of each internal hard drive including which drive A or B may have experienced a fault click on a device and then click Info which brings up a drawer on the right hand side of the main window 0
9. and opening disassembling or removing external enclosures including but not limited to the mounting frame unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of
10. such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and WD Caviar are registered trademarks and Studio Edition WD Anywhere Backup and Safe Shutdown are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2009 Western Digital Technologies Inc All rights reserved 4779 705010 A07 May 2009 APPENDIX 32 index A Auto off 25 C Capacity gauge 4 CE compliance 30 Compatibility system 2 Compliance regulatory 30 Configuring RAID 16 21 Connecting the device 7 9 D Device connecting 7 9 disconnecting 25 turning off 25 Drive configuration 4 format 4 replacing 26 Drive status 15 E eSATA 5 Europe CE compliance 30 F
11. the device status select the device from the menu and click Next If you don t see the device on the menu click Refresh to search for My Book devices connected to your computer system You can also right click the device and choose Properties In this screen you can determine which drive A or B may have experienced a fault This is reported in the Disk A or Disk B Serial Number field WD Device Properties General Device 1 Device Type Firmware Revision RAID Setting Health Status Device Serial Number Disk A Serial Number Disk B Serial Number Disk A Status Disk B Status Capacity Unallocated Space Volumes on this drive USB2 0 1002 RAID 0 Mode Healthy WwU2010000298 WD WCASU1319754 WD WCASU1347053 Good Good 931 51 GB 931 51 GB Volume Capacit Cancel WD RAID MANAGER FOR WINDOWS 23 RAID Status Messages WD RAID Manager reports the following messages depending on the current status of your drive Displayed Status Text Healthy Setting Mismatched Degraded RAID Status Rebuilding Bad Description Array is properly configured and operating normally Drives from different RAID sets detected in slots The array configuration is valid and is currently RAID1 but one slot is marked as faulty The array configuration is valid but one slot is being rebuilt from the other slot Neither slot contains a valid array configuration MY BOOK STUDIO EDITION Il U
12. 860 Drive Configurations Status Device Name Serial No Capacity Setul k Devi 2 117 FT LHE Current Selected Drive Settings Boo vice WU2Q10000 931 5 ID 1 HFS Device Rari My Bock Device Serial Number WU2Q10000117 Total Capacity 500099473408 Connection Bus FireWire RAID Setting RAID 1 RAID Status Healthy Disk A S N WD WCAPW4001345 Disk A Status Good Disk B S N WD WCAPW4308651 Disk B Status Good Info Configure WD RAID MANAGER FOR MAC 19 RAID Status Messages WD RAID Manager reports the following messages depending on the current status of your drive Displayed Status Text Healthy Setting Mismatched Degraded RAID Status Rebuilding Bad Description Array is properly configured and operating normally Drives from different RAID sets detected in slots The array configuration is valid and is currently RAID1 but one slot is marked as faulty The array configuration is valid but one slot is being rebuilt from the other slot Neither slot contains a valid array configuration MY BOOK STUDIO EDITION Il USER MANUAL User Action None Both slots have valid array configurations but they do not agree on the settings and the device is not able to determine which configuration is newer Install another drive that is not part of a different RAID array Install the original drive that is part of the RAID array Create a new array with the installed drives
13. BB Primary partition i SETTING UP 15 MY BOOK STUDIO EDITION Il USER MANUAL WD Drive Manager Status WD Drive Manager Status provides a quick view of the general status of the device To view WD Drive Manager Status in Mac click the WD Drive Manager status menu icon and point to WD My Book RAID lt 4 Tue 11 08 WDC Lab Mac About WD Drive Manager Used Space O WD My Book RAID 0 FireWire Temperature Condition OK Condition Icon RAID Status Healthy amp Launch WD RAID Manager To view WD Drive Manager Status in Windows roll the cursor over the WD Drive Manager system tray icon Windows WD Drive Manager Status 7 Drive Name Yolumes Used Temp Status Condition Icon WD My Book USB Device USB HDD F 1 OK RAIDO Healthy DEI 20 OA e NAO 8 38 am WD Drive Manager Status Messages WD Drive Manager Condition icon color Meaning icon color behavior Blue Green Healthy Blue flashing Yellow RAID 1 degraded Blue Yellow RAID 1 rebuilding Red flashing Red See WD Drive Manager Status for details WD DRIVE MANAGER STATUS 16 MY BOOK STUDIO EDITION II USER MANUAL WD RAID Manager for Mac WD RAID Manager is a tool designed to help you easily manage your RAID system including changing the RAID configuration and formatting the device To launch WD RAID Manager click the WD Drive Manager menu extra icon and point to WD My Book Click
14. Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not operate this device outside the temperature range of 5 C 35 C 41 F 95 F Do not drop or jolt the device Do not move the device during activity Do not use My Book as a portable device To avoid overheating do not block air slots on the underside top or rear of the enclosure Do not stack any objects on top of the device that may block ventilation GETTING STARTED 4 MY BOOK STUDIO EDITION Il USER MANUAL About Your WD Drive Format and Configuration This WD device is preformatted to HFS Journaled for compatibility with Macintosh operating systems and is pre configured for RAID 0 Striped mode for maximum capacity and accelerated performance This product also supports RAID 1 Mirrored mode for extra data protection with instantaneous and automatic data updates If one drive fails the system will still run and your data will be preserved You can replace the failed drive and restore the system For more information including instructions on changing the RAID configuration or drive format see WWD RAID Manager for Mac on page 17 or WD RAID Manager for Windows on page 22 LED Indicators Lights The Power Activity and Capacity Gauge indicators are represented by a single bar of six LEDs lights on the front panel of the drive
15. Edition Il 1465 format the drive to Mac OS format 287 m install partition and format the drive in Windows XP Vista 207 install partition and format the drive in Windows 2000 34 m make a device bootable on Intel based Mac systems 1787 obtain and reinstall the original software included on My Book 1425 obtain further information on external hard drive interfaces 1729 TROUBLESHOOTING 30 MY BOOK STUDIO EDITION II USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES NMB 003 Compliance Cet appareil de la classe B est conforme la norme NMB 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats U
16. Launch WD RAID Manager lt 4 Tue11 08 WDC Lab T About WD Drive Manager 3i Used Space 0 WD My Book RAID 0 FireWire A Temperature Condition OK RAID Status Healthy amp Launch WD RAID Manager Configuring RAID Important Before you proceed make sure to back up all files stored in My Book onto another storage device My Book Studio Edition Il is preformatted for HFS Journaled and is preconfigured for RAID 0 Striped mode for maximum capacity and accelerated performance This product also supports RAID 1 Mirrored mode for data protection which dedicates half the capacity to mirror the data on both drives A and B 080 Drive Configurations Status Device Name Serial No Capacity Setup z Book Device WU2Q10000298 931 52 RAID 0 HFS Info Configure WD RAID MANAGER FOR MAC 17 MY BOOK STUDIO EDITION II USER MANUAL 1 To configure or change the RAID setting click on a device from the menu to display the popup menu The checkmark indicates the current RAID configuration O60 Drive Configurations Status Device Name Serial No Capacity Setup Book Device WU2Q10000298 w RAID 0 HFS RAID 0 FAT32_ RAID 1 FAT32 c Info Configure 2 Select the desired RAID configuration and device format and click Configure When prompted to confirm click Configure again 4 As standard precaution the system prompts you for
17. My Book Studio Edition Il User Manual m x eu O 5 D J D 02 ZI e 19 Western Digital Table of Contents 1 WD Service and Support 1 Registering Your WD Product 0 0 0 ccc cece eee ees 1 2 Getting Started ii cease cei hn eee ee ws 2 Kit Contentsz i iene reece itd DL be AA ete ek 2 Optional Accessories 00 cece eet teens 2 Compatibility eL rx ER EE e Exe Re Ok ed Sh ae 3 Recording Your WD Product Informati0N ooooommmoo 3 PRECAUTIONS pM mam 4 3 About Your WD DrivVe 00ooocoooo ooo 0 5 Format and Configuration 5 LED Indicators Lights 5 Power Activity LED Behavior isle 5 Capacity Gauge ittm obe bU e ed Det esser qe d 5 Interfaces iii oU CU que ea UI dei Rea epe gene 6 Kensington Security Slot 6 SO tWateus e A leo 7 4 Setting UP ria AA 8 Macintosh i ssa ra e E a 8 WINdOWS libia A r a S A a 11 5 WD Drive Manager Status 16 WD Drive Manager Status Messages 16 6 WD RAID Manager for Mac 17 GContig ring RAID eet neon het DIR ce ii 17 RAID Troubleshooting ssssseeee RR 19 7 WDRAID Manager for Windows 22 GContig ring RAID eai ze e Sonus duces 22 RAID Troubleshooting ssssseeee RR 23 TABLE OF CONTENTS i 8 Turning Off Disconnecting the Device 26 AUTO Mia A gis lati EUE
18. R Saige E 26 Safe SHOWA dii litro ari 26 Safe Removals bead peli ue rt e ELS 26 Unplugging the Device leeesse RR 26 9 Replacing a Drive eere 27 10 Troubleshooting Llsleeeese 30 11 APPEndX xica iu eux a Dee o Eon n 31 Regulatory Compliance 0 eee 31 Warranty Information 32 Index ceres Score suena cea aa 33 TABLE OF CONTENTS ii MY BOOK STUDIO EDITION II USER MANUAL WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or e mail support service at support wdc com lf the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD technical support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at https www wdc com register Accessing Online Support Visit our product support website at support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product Registration Register your WD product to get th
19. SER MANUAL User Action None Both slots have valid array configurations but they do not agree on the settings and the device is not able to determine which configuration is newer Install another drive that is not part of a different RAID array Install the original drive that is part of the RAID array Create a new array with the installed drives RAID 1 only Consult the slot status values to determine which slot is faulty and replace the drive RAID 1 only Recovering from degraded mode Wait for rebuild to complete This may take several hours Check disk status See Disk Status Messages on page 25 WD RAID MANAGER FOR WINDOWS 24 Disk Status Messages WD RAID Manager reports the following messages depending on the current status of your Disk A and B Displayed Status Text Good No hard disk No Config Faulty Rebuilding Good Rejected Description The slot configuration contains valid data Consult the array status to see if other errors have been detected The slot contains no HDD The slot does not contain a valid configuration The slot is marked as faulty The slot is currently being rebuilt from the other slot Initialization failed to complete The slot contains an HDD that does not meet the unit s requirements MY BOOK STUDIO EDITION Il USER MANUAL User Action None Install drive in empty slot Create New RAID set Loss of data Misma
20. ager 1 2 8 9 Turn on your computer and wait for the operating system to load Insert the software CD into the CD ROM drive Double click the CD ROM drive icon liv Eeek Sivdle Edition Il Double click the WD Drive Manager folder which contains the software for this device LA WDDriveManager If you want to install the backup software now double click the WD Anywhere Backup icon in the My Book Studio Edition Il screen and follow the instructions as prompted WD_Anywhere_Backup dmg Turn off your computer Power Off Connect the adapter s DC cable plug to the DC power input at the rear panel of the product Verify that plug type of your wall power adapter is the correct plug type for your region Connect the wall adapter to your AC power receptacle Plug one end of the eSATA cable into an available port on your computer 10 Plug the other end of the interface cable into the device 11 Turn on your computer 12 Turn on My Book by pressing the power button located on the back panel 13 The unit will power up and mount to the system Your My Book Studio Edition Il is now installed and ready to use Note Some eSATA controllers may require a system reboot to recognize the device SETTING UP 10 MY BOOK STUDIO EDITION II USER MANUAL Windows Important You must first install the drivers and utilities on the included CD before connecting the unit
21. connect My Book s power cord to turn it off safely Windows Right click on the WD Drive Manager icon in your system tray and point to My Book gt Safely Remove You can also right click the Safely Remove Hardware icon amp in your system tray and select Safely Remove Hardware You may hear the device power down before the Power LED turns off My Book is now shut down properly and you may disconnect the device safely Unplugging the Device You may perform normal system shutdown at any time and remove the product thereafter If the computer is still on first follow the instructions under Safe Shutdown or Safe Removal above 1 Unplug the interface cable from the device 2 Unplug the other end of the interface cable from the computer port 3 Unplug the AC adapter from the power receptacle 4 Unplug the the DC power connector from the power supply socket on the back of the device TURNING OFF DISCONNECTING THE DEVICE 26 MY BOOK STUDIO EDITION Il USER MANUAL Replacing a Drive My Book Studio Edition Il is a limited user serviceable product which allows for servicing of one or both internal hard drives in the enclosure Important Only WD Caviar GP hard drive assemblies can be inserted into the My Book Studio Edition Il enclosure In the event a fault occurs and you would like to service the device yourself visit WD Technical Support at support wdc com and search the knowledge base article 1709 for deta
22. cure it with the thumbscrew Note Do not overtighten the thumbscrew 8 Reconnect only the power cable to the device Do not connect computer interface cables 9 The drive starts the rebuild process automatically and the LEDs cycle from bottom to top The RAID rebuild may take up to 12 hours depending on drive capacity and activity but typically will complete in 5 7 hours Allow the RAID rebuild to complete Important Do not attempt to use the device during the rebuild process 10 Once complete the LEDs will glow steadily to indicate power on state 11 Connect the interface cable The WD Drive Manager Status displays see WD Drive Manager Status on page 16 12 Return the replacement drive following the instructions provided in the WD knowledge base article 1709 Important Do not disassemble the internal drive and attached assembly components Return the entire internal drive assembly intact to WD REPLACING A DRIVE 29 MY BOOK STUDIO EDITION II USER MANUAL Troubleshooting If you have problems when installing or using this product visit our support Web site at support wdc com and search our knowledge base for more help How to Answer ID a install My Book Studio Edition Il on a Windows or Macintosh computer 1691 use My Book Studio Il Edition with your computer system 1717 service My Book Studio Edition Il to replace a hard drive 1709 change the RAID setting of a WD My Book Studio
23. e latest updates and special offers Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK AWDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone contact with WD techn
24. ical support Register online at register wdc com WD SERVICE AND SUPPORT 1 MY BOOK STUDIO EDITION II USER MANUAL Getting Started Thank you for purchasing My Book Studio Edition Il the storage solution of choice for creative professionals workgroups small offices and anyone looking for extra assurance of data safety This user manual provides step by step installation instructions and other important information regarding your WD product For the latest WD product information and news visit our website at www westerndigital com Kit Contents Dual drive storage system USB cable FireWire 800 cable 9 pin to 9 pin FireWire 800 to 400 cable 9 pin to 6 pin AC adapter Quick Install Guide Software CD ES FireWire 800 cable Quick Install Guide My Book Studio Edition Il ae i Pe i e Ja f t NY 1 2 Jf a l wS M E fe K A S M DP ST Global AC adapter configurations This product may ship with a different AC adapter configuration depending on your region Optional Accessories For more information on optional accessories for this product visit store westerndigital com U S only Outside the U S visit support wdc com GETTING STARTED 2 MY BOOK STUDIO EDITION Il USER MANUAL Compatibility Macintosh Windows Any of the following Any of the following USB port USB port FireWire 800 or 400 po
25. iled instructions on obtaining a replacement drive When contacting Technical Support have the following items ready My Book serial number date of purchase and the serial number of the internal hard drive s which require replacement Once you have received the replacement drive s follow the steps below to service My Book Important To avoid ESD problems ground yourself by touching the metal chassis of the computer before handling the device Because articles of clothing generate static electricity do not allow clothing to come in direct contact with the hard drive or circuit board components Before getting started power off the unit and disconnect all of its cables 1 Place the unit on a clean and stable surface 2 Using your thumb firmly push down on the top front panel of the unit to release the latch and open the cover REPLACING A DRIVE 27 MY BOOK STUDIO EDITION Il USER MANUAL 3 Loosen the thumbscrew that secures the drive cover plate Remove the drive cover plate and set aside Note Each drive is designated A or B by a color coded decal 4 Locate the drive you wish to replace A or B Using the pulltab carefully and slowly pull the drive assembly up and out of the enclosure and set aside 5 Gently slide the replacement drive assembly into the drive slot until is fully inserted REPLACING A DRIVE 28 MY BOOK STUDIO EDITION Il USER MANUAL 6 Replace the cover plate and se
26. ion manual MIC Notice Republic of Korea only 7185 ABA QZ Ba 2121 9 71215 14822 GUNAR Y OIS JEBMIT 7718A FARNOAE ME SE HUA ASH UA Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China BEA ER CERES 8 Pb 85 Cd He Hg Amia C5 BREA PBB ZR R PBDE Esa o o o o o o BRIN o O o o o o ASE o o o o o o essi o o o o o o HDD FE o Oo o o o o EMI 35 o o o o o o MESA LA o o o o o o Kensington i O O o O O O 48 6 32x6 35mm o o o o o o 4822 M3x5mm 5W o o o o o o AS o o o o o o WER o o o o o o ED E PCA o o o o o o E X o o o o o ABE o o o o o o A o o o o o o Rin Oo Oo o o o o EARL end A ED hl ERR PCB RA MAS MAT IC RES O STRIP AER A RO CS so SIRE MCV RAER B PRU SEK X ATERRAR E MA S BOUES So IST MOV ro rh AREER Ed x TARTA WD GERDAERSVEBDHEER APPENDIX 31 MY BOOK STUDIO EDITION Il USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support wdc com for information on how to obtain service or a Return Material Au
27. mat this partition and if so what settings you want to use Do not format this partition Format this partition with the following settings File system NTFS Allocation unit size Default Volume label My Book v Perform a quick format C Enable file and folder compression SETTING UP 14 MY BOOK STUDIO EDITION II USER MANUAL Note In almost all cases it is best to leave the allocation unit size at default If you are not dual booting it is recommended that you use NTFS as the file system you can also select FAT16 or FAT32 Dynamic partitions cannot be created on an external hard drive The Windows 2000 and Windows XP Disk Management utility cannot support the format of a FAT32 partition larger than 32GB Go to support microsoft com and search for Microsoft Knowledge Base Article 184006 for additional information 19 Click Next to verify the process and the choices you selected 20 Click Finish to complete the process After the formatting process completes My Book appears as a drive letter in My Computer and is now installed and ready to use Disk Management File Action View Help gt meS Volume tayoue Type FieSystem Partition Basic Healthy 5S 69 23 GB Partition Basic Healthy 931 52 GB 931 43GB 99 amp gDisk 0 s Basic c 69 23 GB 169 23 GB NTFS Online Healthy System PDisk 1 s Basic My Book D 931 52 GB 1931 52 GB NTFS Online Healthy hei
28. ndows prompts for additional drivers allow it to perform its search ne O20 SLM 11 49am 9 Since My Book Studio Edition Il comes preformatted for Mac you must now reformat it for Windows so your system recognizes the device Right click the WD Drive Manager system tray icon and point to WD My Book Click WD RAID Manager Safely Remove About WD Drive Manager RAID Manager WD My Book USB Device USB HDD gt E Y sy a UN wea SETTING UP 11 MY BOOK STUDIO EDITION II USER MANUAL 10 Click on the device then right click to bring up the context menu Click Run Windows Disk Management Tool i amp WD RAID Manager Select a device and click Next to re configure RAID setting or to view the information of a bad or degraded device You can also right click to show Context menu for more options Device Model Number Serial Number Capacity setting atu WD My Book wU2Q10000298 931 51 GB RAID 0 Mode xm Run Windows Disk Management KS Change RAID Configuration Properties Initialize and Convert Disk Wizard Welcome to the Initialize and Convert Disk Wizard This wizard helps you to initialize new disks and to convert empty basic disks to dynamic disks You can use dynamic disks to create software based RAID volumes that can be mirrored or they can be striped or spanned across multiple disks You can also expand single disk and spanned volumes without having t
29. nis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 70db A or less per EN ISO 7779 Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert VCCI Notice Japan only LORI er STRATI VCC DIR cIEI lt C232 BR RRTT CORI REMATES EBMELTUETH CORMMDTA PF LEI 3 gt BRMICERLT PRENDE BRMEETISETTTENDUES DABARCAESTELORUADELTF 0 This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI from information technology equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruct
30. o restart the computer After you convert a disk to dynamic you can only use Windows 2000 and later versions of Windows on any volume of that disk To continue click Next 12 The Select Disks to Initialize screen appears The My Book disk number is selected by default Click Next Initialize and Convert Disk Wizard Select Disks to Initialize You must initialize a disk before Logical Disk Manager can access it Select one or more disks to initialize SETTING UP 12 MY BOOK STUDIO EDITION II USER MANUAL 13 The Initialize and Convert Disk Wizard completes Click Finish Initialize and Convert Disk Wizard Completing the Initialize and Convert Disk Wizard You have successfully completed the Initialize and Convert Disk Wizard You selected the following settings Initialize Disk 1 Convert None To close this wizard click Finish 14 The device displays as a large Unallocated partition Right click on the black bar Unallocated space to see a menu of available options CAUTION Be sure to select the Unallocated drive black bar Do not select a system drive or any other healthy drive Select New Partition or New Simple Volume from the menu of available options Disk Management File Action View Help e gt E amp 5m Partition Basic Healthy 5S 69 23 GB 47 51 GB 68 Basic C 69 23 GB 69 23 GB NTFS Online Healthy System I
31. or Windows WD RAID Manager is a tool designed to help you easily manage your RAID system including changing the RAID configuration and formatting the device To launch WD RAID Manager click the WD Drive Manager system tray icon and point to WD My Book Click WD RAID Manager About WD Drive Manager Safely Remove RAID Manager Configuring RAID My Book Studio Edition Il is preformatted for HFS Journaled and is preconfigured for RAID 0 Striped mode for maximum capacity and accelerated performance This product also supports RAID 1 Mirrored mode for data protection which dedicates half the capacity to mirror the data on both drives A and B Important Before you proceed make sure to back up all files stored in My Book onto another storage device 1 To configure or change the RAID setting select the device from the menu and click Next WD RAID Manager Select a device and click Next to re configure RAID setting or to view the information of a bad or degraded device You can also right click to show Context menu for more options Device Model Number Serial Number Capacity RAID Setting Hi WD My Book WU2010000298 931 51 GB RAID 0 Mode Healthy Q Refresh Next o Close 2 Select the desired RAID configuration by clicking RAID 0 or RAID 1 the following example shows RAID 1 Select Quick NTFS format if you want the drive formatted automatically following completion of the new RAID set
32. p to multiple destinations and synchronization of working files to keep them current A user guide and online help are included with this application Copy Application Software allows you to back up the software included with this device ABOUT YOUR WD DRIVE 7 MY BOOK STUDIO EDITION Il USER MANUAL Setting Up Macintosh FireWire or USB Important Follow the steps below to safely connect the device 1 Turn on your computer and wait for the operating system to load 2 Insert the software CD into the CD ROM drive 3 Double click the CD ROM drive icon liv Eeek Siudle Editicn Il 4 Double click the WD Drive Manager folder which contains the software for this device A WDDriveManager 5 Double click the WDDriveManager dmg icon a LS WDDriveManager dmg 6 Double click the WD Drive Manager Installer icon WD Drive Manager Installer 7 Click Install WD Drive Manager enables the capacity gauge and Safe Shutdown and also installs WD RAID Manager eoo WD Installer WD Drive Manager Remo al 2007 2008 Western Digital Corporation All rights reserved SETTING UP 8 MY BOOK STUDIO EDITION II USER MANUAL 8 Click Accept to accept the license agreement and continue with the installation WESTERN DIGITAL TECHNOLOGIES LICENSE ACREEMENT AND WARRANTY DISCLAIMER 0 NOTICE By accepting this License Agr nt and or by installing usin Licensed Software You are b
33. rt FireWire 800 or 400 port eSATA port or eSATA adapter card eSATA port or eSATA adapter card Mac OS X 10 4 10 Windows 2000 XP Vista MacOSX 10 5 2 Note Compatibility may vary depending on user s hardware configuration and operating system For a list of compatible eSATA cards search our knowledge base at support wdc com for answer ID 1524 Windows XP 2000 has a known limitation that keeps it from recognizing the full capacity of drives greater than 2 TB See our Knowledge Base Article 2754 at support wdc com for more information Important For highest performance and reliability it is recommended that you install the latest updates and service pack SP For Macintosh go to the Apple menu and select Software Update For Windows go to the Start menu and select Windows Update Recording Your WD Product Information In the following table write the serial number and model number of your new WD product found on the label on the bottom of the device Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support Serial Number Model Number Purchase Date System and Software Notes GETTING STARTED 3 MY BOOK STUDIO EDITION Il USER MANUAL Precautions WD products are precision instruments and must be handled with care during unpacking and installation
34. tched capacity Replace drive with identical capacity drive and re create RAID set Replace drive Wait for rebuild to complete This will take several hours Replace other drive Install drive that is compatible with RAID device Only WD Green Drives are compatible WD RAID MANAGER FOR WINDOWS 25 MY BOOK STUDIO EDITION Il USER MANUAL Turning Off Disconnecting the Device Auto off My Book turns off automatically when you shut down the computer You also may follow these steps to turn off the device Important To prevent data loss close all active windows files and applications before shutting down the device which will otherwise prevent successful safe shutdown Safe Shutdown The Power button features Safe Shutdown which prevents the inadvertent powering down of My Book until all data is written to the device or system To engage Safe Shutdown press the Power button once You may hear the device power down before the Power LED turns off My Book is now shut down properly and may be safely disconnected Safe Shutdown is enabled only through installation of its driver which must be installed on each system to which My Book is connected CAUTION eSATA does not support Safe Shutdown Safe Removal Mac Drag the My Book icon to the Trash icon for proper dismount You may hear the device power down as the Power LED flashes When the Power LED is steady you may press the Power button once or dis
35. thorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of five 5 years unless otherwise required by law and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels
36. ting ib WD RAID Manager Select RAID 0 for maximum capacity and performance Select RAID 1 for data protection Check Quick NTFS format to format the device for the new setting and then click Next to continue Change RAID Configuration C RAID 0 Maximum capacity and performance 931 51 GB Current setting RAID 1 Data protection 465 75 GB V Quick NTFS format Model Number WD My Book 7 WU2010000298 Current Capacity 931 51 GB fe C WD RAID MANAGER FOR WINDOWS 22 MY BOOK STUDIO EDITION II USER MANUAL 3 Enter the confirmation number provided then click Yes When prompted again click Yes to confirm WD RAID Manager Caution Changing your RAID configuration will erase all its data in the drive are you sure If you wish to continue enter the confirmation number 029167 below and click Yes Confirmation Number 029167 Yes No 4 Click Close when finished You can also use the context menu in WD RAID Manager to run Windows Disk Management Tool perform NTFS quick format or change the RAID configuration Right click on a device in the WD RAID Manager main screen to view options View Contents On Volumes Run Windows Disk Management Tool Change RAID Configuration Properties RAID Troubleshooting WD RAID Manager monitors the activity of the drives in the RAID system so at anytime you can view the status of each drive and take the appropriate action To view
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