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Elo Touch Solution 17A2 Touchcomputer

1. Clear status register _outp GPEO_STS3 CASH_STS_MSK Sleep 10 Read status register _inp GPEO_STS3 data amp CASH_STS_MSK data gt gt 5 return data Elo TouchSystems 17A2 User Guide 45 pe Function Parameters Return Exit Description af int open_drawer int drawer int data 0 Chipset register data int status 0 Cash drawer status signal Get current cash drawer status status 1s_open if status printf nCash Register is already open n return 1 Toggle cash drawer signals low pulse data _inp GP_LVL3 if drawer DRAWER data amp GPIO_2 if drawer DRAWER data amp GPIO_3 _outp GP_LVL3 data Sleep 50 if drawer DRAWER data GPIO_2 if drawer DRAWER data GPIO_3 _outp GP_LVL3 data return 1 void Sleep clock_t t clock_t t2 t2 t clock while t2 gt clock Elo TouchSystems 17A2 User Guide 46 Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Contrast Ratio Brightness LCD AccuTouch IntelliTouch Acoustic Pulse Recognition Response Time Display Color Viewing Angle Plug amp Play Touch Panel optional 17A2 17 0 TFT Active Matrix Panel 337 92 H x 270 336 V mm 0 264 H x 0 2647 V mm VGA 640 x 350 70 Hz VGA 720 x 400 70 Hz VGA 640 x 480 60 72 75 Hz SVGA 800 x 600 56 60 72 75Hz XGA 1
2. Click on the Align button This launches the calibration program The window shown below will open Follow the instructions to calibrate the touchscreen Tah Ba haga hor g poda i Raper a Calibration may not be applicable for all touch technologies Elo TouchSystems 17A2 UserGuide 14 Testing the Magnetic Stripe Reader MSR optional Testing in USB MSR Keyboard KB Emulation Mode 1 Double click the KB MSR Test icon to open the Notepad application 2 Slide the card through the MSR and verify that the data is displayed in the application window P Untitled Notepad Ele Gat Pome Yew bee pal 341234123412344b00 30Hnn 400021016445007420000007 125412341234134 06071012644074 ee Testing in USB MSR Human Interface Device HID Mode 1 Double click the HID MSR Test icon to start the test application 2 Click the Read Cards button 3 Slide the card through the MSR and verify that the data 1s displayed in the application window Swipe card Card Encode Type ITO Track 1 211111111111111111111 Track AI EEE Track 3 3733733733373373 37337 Elo TouchSystems 17A2 User Guide 15 Converting MSR from Keyboard Emulation to HID and vice versa 1 Double click the MSR Change Mode icon to start the switch application 2 Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode The dimmed box will indicate the current setting 3 Click Quit to close the window
3. Select MSR Mode HID Made Elo TouchSystems 17A2 UserGuide 16 Testing the Customer Display optional 1 Double click the CustDisplay Test icon 2 Verify that the device shows EloTouch Systems Customer Display on the display EloTouch Systems Customer Disrelay Elo TouchSystems 17A2 User Guide 17 Testing the Finger Print Reader optional 1 Double click the Fingerprint Reader Test icon to start the test application 2 Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window de FIConnect File Action Options Help li Disconnect Reconnect a Cro rh 2 Device Status Connected with FTLREGULSA_ PRIORITY Elo TouchSystems 17A2 User Guide 18 Testing the Barcode Scanner optional 1 Determine which port the barcode scanner is using a In Windows Control Panel start the Computer Management application b In Computer Management select Device Manager In the Right pane look under the Ports section and note the COM value of the USB Serial Port object LE Computer Management m File Action view Window Help et EN ERA 5 U567210 Converter Module Ce E Metwork adapters E E Ports COM amp LPT 4 Shared Folders k Ti A Communications Port COML Local Users and Groups bo Communications Port COME E Performance Logs and Alerts i ho Y Communications Port COPS i t
4. Touchcomputer User Guide 17A2 17 LCD Multifunction Touchcomputer elo Tyco Electronics Our commitment Your advantage Elo TouchSystems Touchcomputer User Guide 17 LCD Multifunction Touchcomputer ESY17A2 Revision D P N E926979 Elo TouchSystems 1 800 557 1458 www elotouch com Copyright 2008 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch AccuTouch and MonitorMouse ar
5. DVD Drive There are two options for the internal slim DVD drive a combo drive and a burner drive The DVD drive will be provided with the proper software for CD DVD playback and CD DVD recording 1 The DVD CD Combo Drive can read and write CDs It can only read DVDs The minimum specifications are as follows for the DVD combo drive 12 7mm height Internal Type CD RW DVD ROM DRIVE Minimum 8X DVD read 24X CD read write DVD ROM DVD RAM DVD RW DVD RW DL CD DA CD ROM VCD CD R CD RW compliant Support 12cm and 8cm Disc IDE ATAPI Interface Manual eject pin hole Horizontal and Vertical Mount RoHS compliant 2 The DVD CD Burner Drive can read and write to CDs and DVDs The minimum specifications are as follows for the DVD burner drive 12 7mm height Internal Type CD RW DVD RW DRIVE Minimum 8X DVD read write 24X CD read write DVD ROM DVD RAM DVD RW DVD RW DL CD DA CD ROM VCD CD R CD RW compliant Support 12cm and 8cm Disc IDE ATAPI Interface Manual eject pin hole Horizontal and Vertical Mount Support for Windows 2000 Windows XP and Windows Vista RoHS compliant Elo TouchSystems 17A2 UserGuide 54 Wireless Card The wireless card can be selected to provide wireless capabilities All touchcomputers are Wireless Ready and are pre wired with wireless antennas inside the chassis Typical specifications are as follows for the wireless card MiniPCI interface Compliant to MiniPCI industry
6. Data Request Version Data Baud 9600 Port 5 Request All Paramm Data Get Capabilities Request Single Param Set Single Parm Param Number 238 MV Permanent Param Change Aim On Aim Off New Value f Led On Led Off LED Code o i f Trigger On Trigger Off maga Fan Enable Disable Request Image Transfer Abort Image Xfer F Viewfinder Start Video Transfer Beep Code 0 Abort Macro Sequence Send Macro Data After Abort II Elo TouchSystems 17A2 User Guide 20 Enabling 2 D Scanning The scanner default settings do not enable 2 D barcode reading ability In order to enable this option follow these steps e Scan the barcodes below to enable PDF417 and MicroPDF417 These are both types of 2 D barcodes Enable PDF417 01h Enable MicroP DF 417 01h e Now scan the barcode below to change the scanning pattern Using this scanning pattern will allow you to read 2 D barcodes you can still read 1 D Always Raster 02h barcodes also Elo TouchSystems 17A2 User Guide 21 Testing the Speaker Bar optional To test the speaker bar play any audio file on the touchcomputer and verify the sound emitting from the speakers NOTE If the speaker bar is connected to the touchcomputer the internal speakers will be disabled If there is an audio cable plugged into the audio output port on the I O panel both internal and speaker bar speakers will be disabled Testing the DVD Drive option
7. Other features Adjustable Base Fanless User accessible hard drive Energy save mode less than 2 watts Touchscreen sealed to bezel and LCD Security lock receptacle Peripheral Options Magnetic Stripe Reader 3 tracks and Upgrades Customer Display 2 x 20 Fingerprint reader biometric External speaker bar 3 watt Barcode scanner Omnidirectional or 1 Dimensional DVD drive Wireless Card MiniPCI TV Tuner MiniPCI ATSC or DVB T Elo TouchSystems 17A2 User Guide 41 COM1 COM2 Connector RS232 Mode Signal Name Ground Receive Data RD Ees Clear to send CTS H Aiii Signal ground 1 Transmit Data TD Request to Send RTS 5 vdc 5 vdc return RS422 Mode Pin Definition for COM2 only Signal Name 7 5 vdc B 5 vdc return RS485 Mode Pin Definition for COM2 only Signal Name Ground DATA DATA Ground iii Signal ground Io l 2 3 L 5 El 5 vdc E 5 vdc return a 2 ES Signal ground CS 6 Io Elo TouchSystems 17A2 User Guide 42 RJ45 connector Pin Definition Signal Name IO Clear to Send CTS Signal Ground 1 Transmit Data TD Presea send To IE DB9 connector Pin Definition Signal Name AA less JE Transmit Data TD Signal Ground ME Clear to Send CTS Power Input Pin Definition Signal Name 12V Ground 12V Ground Elo TouchSystems 17A2 UserGuide 43 Front View Cash Drawer Port Signal Definition and Control
8. Signal Name CD 1 Drawer kick out drive signal 1 SW connected on the side of the open closed detection switch on the drawer Control Below is the source code of the test application showing how the cash drawer port is implemented The cash drawer 1s controlled by two GPIOS to open the drawer and one L 12V DC for drawer kick out supplied CD 2 Drawer kick out drive signal 2 Ground GPIO to read back status e include lt stdio h gt include lt conio h gt include lt time h gt define GPIO_BASE 0x480 define PMBASE Ox800 define GPEO_STS3 PMBASE 0x2B define GP_LVL3 GPIO_BASE Ox0F define GPIO_2 0x08 define GPIO_3 0x10 define CASH_STS_MSK 0x20 define DRAWERI1 0x01 define DRAWER2 0x02 void Sleep clock_t t int open_drawer int drawer pos Function Parameters Return Exit Description Elo TouchSystems 17A2 User Guide 44 E int main int argc char argv printf nELO SBC6 Cash Drawer Demo n if is_open printf nCash register is open n else printf nCash register is closed n printf nOpening Cash Drawer 1 n open_drawer DRAWER1 printf nOpening Cash Drawer 2 n open_drawer DRAWER2 if is_open printf nCash register is open n else printf nCash register is closed n return 0 x Function Parameters Return Exit Description int is_open void int data 0 Chipset register data
9. Windows Embedded for Point of Service WEPOS Microsoft Windows Vista Business Ports 4x USB 2 0 ports 1 x 12V powered USB 2 0 port 1 x 12V cash drawer port 1 x 10 100 Base T ethernet port 2 x Serial ports RJ connector COM1 RS232 COM2 selectable RS232 RS422 RS485 1 x Microphone input 3 5mm 1 x Audio Output 3 5mm 1 x VGA output 1 x PS 2 Universal 1 x MiniPCI for type II A B MiniPCI cards Compact Flash One socket internal user accessible Wireless networking Wireless ready w antennas pre installed for miniPCI wireless card ACPI 2 0 APM 1 2 SMBIOS 2 4 PXE WOL Real Time clock Replaceable lithium ion battery for clock Storage XP WEPOS VISTA 40 GB HDD minimum XP Embedded 1 GB Compact Flash Power supply Type External brick Input line voltage 100 240 VAC 50 60 Hz Output voltage current 12 V at 10 amps max 120 watts minimum Temperature Operating 0 C to 35 C Storage 20 C to 60 C Humidity Operating 20 80 Storage 5 95 ei noncondensing Elo TouchSystems 17A2 UserGuide 40 Actual 24 lb 10 9kg Shipping 32 lb 14 5kg Shipping box dimensions 550mmx520mmx245mm Backlight lamp life Min 40 000 hours to half brightness Agency approvals UL cUL recognized component FCC CE VCCI C Tick EN60950 Speakers internal Two watt channel speakers in display head User controls Side Power and user controls with lockout function for public use Mounting options 100 mm VESA mount Removable base
10. again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen 02 A Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recov ery and recycling Elo TouchSystems 17A2 User Guide 36 Servicing the Hard Disk Drive and Compact Flash Card When removing or installing a hard disk drive and or a compact flash card first turn the touchcomputer off and remove the power supply connection To Install the Hard Disk Drive 1 Remove the screws closing the DVD drive flap then remove the flap on the left side of the touchcomputer which covers the DVD drive If you have an existing hard drive please pull on the metal handle After pulling on this handle the hard drive will easily slide out 2 Grasp the handle of the new hard drive and push the hard drive into the slot with the manufacturer s label facing up Push the hard dri
11. and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver 11 Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user vil If you need additional help consult your dealer manufacturer or an experienced radio or television technician Elo TouchSystems 17A2 User Guide 59 III Safety Label The following marks have been issued for the unit and appear on the safety label as shown in the illustration below OT TSE ERCE TTT EES QETOMe_c ests LERS siz s MEE UE EEE Lare TE EAE EES VMTAZSIBR SANSA CeEMBVEFS CE Tyco Electronics Elo TouchSystems 301 Constitution Drive Menlo Park CA 94025 VOCRA www elotouch com Tested To Compy With FCC Standards MPR Il FOR OFFICE USE This Class A digita
12. elotouch com www tps co jp Tyco Electronics Our commitment Your advantage Elo TouchSystems 17A2 User Guide 63 VSN ul pajulig soluo198 3 ODA 2007
13. es Uk Unded Arse Corres Lire ed TOS Uisbalstar me Cunert Pegon Hra Siete Hea Megan Fusion 1 Elo TouchSystems 17A2 User Guide 22 Testing the Wireless Card optional To test the wireless card 1 From the desktop click Start gt Control Panel gt Network Connections 2 Double click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected Note If a wireless network needs to be initialized please see your system adminis trator Testing the TV tuner optional To test the TV tuner first ensure that the TV Tuner driver and software application accompanying the card has been installed on the touchcomputer Also ensure that a TV source 1s properly connected to the TV input connector on the I O panel e To test the TV tuner run the TV Tuner software application and verify that the video source is displayed in the application window and audio is emitting from the speakers Note Concurrent use of wireless and TV Tuner is not feasible Elo TouchSystems 17A2 UserGuide 23 Testing the Cash Drawer Port To test the cash drawer port first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition For additional information see Cash Drawer Port Signal Definition and Control section on page 44 1 Double click the Cash Drawer Test icon to start the test application 2 Click the Drawer 1
14. 024 x 768 60 70 75Hz SXGA 1280 x 1024 60 70 75Hz SXGA 1280 x 1024 800 1 typical 300 cd m Typical 240 cd m Typical 270 cd m Typical 270 cd m Typical Tr 3 5 ms Tf 3 7 ms typical 16 7 million color L R 80 80 typical U D 80 80 typical DDC1 2B AccuTouch IntelliTouch Acoustic Pulse Recognition Elo TouchSystems 17A2 UserGuide 47 Power Supply Specifications The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics Input voltage 100 to 240 V Input frequency 50 60 Hz Output voltage 12V Output line and load regulation 5 Output current 10 Amps minimum Elo TouchSystems 17A2 User Guide 48 Touchscreen Specifications Available with Accutouch five wire resistive AT Acoustic Pulse Recognition APR and IntelliTouch surface wave technology For detailed specifications please visit our website at www elotouch com Note Touch options may vary depending on region Elo TouchSystems 17A2 UserGuide 49 Peripherals Specifications Magnetic Stripe Reader MSR The MSR is a USB 1 1 device which reads all three data stripes on standard credit cards or driver s licenses conforming to ISO ANSI standards The MSR will have foreign language capability The credit card is read by sliding the credit card through the MSR stripe side toward the display forward or backward The MSR is powered from the USB po
15. D time out Adjusts the time the OSD remains on the screen after no activity OSD Vertical Position Adjusts the OSD position up or down OSD Horizontal Position Adjusts the OSD position left or right OSD Orientation Adjusts the rotational orientation of the OSD OSD Language Adjusts the language selection of the OSD among English French Italian German or Spanish Elo TouchSystems 17A2 UserGuide 26 Factory Reset Changes all OSD settings to factory default Color Reset Changes all OSD color settings to factory default Position Reset Changes all OSD position settings to factory default Sharpness Adjusts the sharpness of the display Volume Adjusts the audio signal level of the internal speakers speaker bar and audio output Information The current OSD version is displayed in the exit tab of the main menu The current resolution and refresh rates are displayed at the bottom of every OSD menu Shortcut keys There are two shortcut buttons allowing the user to make quick adjustments These shortcuts are available only when the OSD menu is NOT displayed e To adjust brightness press the UP button e To adjust volume press the DOWN button OSD Lockout You are able to lock and unlock the four OSD buttons The touchcomputer is defaulted in the unlocked position To lock the OSD While the OSD is not displayed press the Menu button and UP simultaneously for 2 seconds A window will appear displaying OSD Unlocked Continue to
16. Device Manager l te Y Ad Hou oe Gam i m TEE Cam Removable Storage de Processors Disk Defragmenter ws SCSI and RAID controllers Disk Management B Sound video and game controllers E Ta Services and Applications i Storage volumes System devices Universal Serial Bus controllers 2 Double click on the Barcode Scanner Test icon to start the following application i3 SIContainer Ju tx File Edit View Help Messages Connect Disconnect Reset Baud and Port Request Version Data Baud 8600 Port fi Request All Paramm Data Get Capabilities Request Single Param Set Single Parm Param Number fo T Permanent Param Change Aim On Aim Off New Value fo Led On Led Off LED Code fo Trigger On Trigger Off OS Enable Disable Request Image Transfer Abort Image xfer fanster Beep Code o Abort Macro Sequence Send Macro Data After Abort NUM Elo TouchSystems 17A2 UserGuide 19 1 Change the port value to match the value you retrieved from the Device Manager 2 Click Connect You should see the text Connected in the Messages field 3 In the box labeled Param Number enter the value 238 4 In the box labeled New Value enter the value 1 5 Check the box labeled Permanent Param Change 6 Scan a barcode The result should look similar to the following image vo SSIContainer Ale File Edit View Help Messages i j Disconnect Reset Baud and Port
17. ab The window shown below will appear Select the desired language in the drop down list labeled Language used in menus and dialogs Elo TouchSystems 17A2 User Guide 12 Time zone selection When the following window appears you may change the time zone date and or time of the touchcomputer US amp Canada r After making any changes click Next to finish Windows Setup will complete the initialization of the touchcomputer Elo TouchSystems 17A2 User Guide 13 Test Devices The touchcomputer can be pre installed with several different hardware options To test an optional device that is installed on the touchcomputer follow the instructions below NOTE Testing icons are located on the desktop Testing of a particular device can only be done after the device is properly installed Testing the Touchscreen The touchscreen is pre calibrated for accurate touch response Calibration If for any reason the touchscreen needs to be re calibrated double click the Touchscreen Test icon The window shown below will open elo Elo Touchscreen Properties General Mode Sound Properties 1 About p ws ideo alignment enables the computer to gt convert touchscreen coordinates into image r coordinates Align the touchscreen whenever you Initially install the touchscreen drivers Change the touchmonitor or touchscreen hardware Notice the cursor isn t lined up with your Finger
18. aker bar is present When a scanner is chosen a USB SSI Simple Serial Interface converter board is included Both barcode scanners are powered with the USB interface 1 One Dimensional scanner specifications Ability to generate 1 D scanning pattern Low cost solution USB powered Easy communication between host and scanner Visible laser diode operating at 650nm 100 scans sec RoHS compliant 2 Omni Directional scanner Elo P N E787026 specifications Ability to generate omni directional scanning pattern Maximum performance 2 D scanning ability PDF417 MicroPDF USB powered Easy communication between host and scanner Visible laser diode operating at 650nm 600 scans sec RoHS compliant 3 USB SSI converter board Elo P N E580321 specifications Ability to convert from serial interface to USB interface and vice versa Compact size Input Voltage 5V Buzzer Elo TouchSystems 17A2 User Guide 52 Speaker Bar The speaker bar contains two speakers and an audio amplifier The speakers in the speaker bar provide improved sound quality and higher volumes over the internal speak ers The circuitry is designed such that when the speaker bar is connected to the touchcomputer the 2 internal speakers will be disabled e Front facing speaker for on axis sound e Aluminum cone e 35mm diameter e 4w max power handling e 120 20KHz Frequency Response 10db e 80db 3db SPL Elo TouchSystems 17A2 User Guide 53
19. al To test the DVD drive first ensure that the DVD software application accompanying the drive has been installed on the touchcomputer e To test DVD playback insert a compliant DVD video disk into the drive and run the software player application Verify that video is displayed in the application window and that sound is playing from the speakers e To test DVD recording insert a compliant blank DVD disk into the drive and run the software recording application Verify that DVD recording is successful by following the steps to complete a recording task Changing DVD region 1 From the desktop click Start and then My Computer to open the my computer folder Right click the drive letter 1 e D DVD CD RW Drive and select Properties Select the Hardware tab Select the correct DVD drive and click properties Select the DVD Region tab Select your country from the scroll down list and select OK to set the Region Code DD nA BW N Note Region Codes may be changed up to 5 times eea Poopeties OVD Aegon Voume Dawe Mec DVDa ee incoado hoe play ri pes sopor Ti play regione EVD on pea competes poa ect pet par DSD dree lo Bly discs dan that i n by cir a pata ane Maan the fallcevring lat CAUTION feu cen oF the fhe Chiras damning Maat pend pias cane Charge drid Ardo of rr vou DD deve lo a Asier computer Changes ramaning 5 Te change the curend region pelect a geographic ones and then dek OK Ugends
20. andards Elo TouchSystems 17A2 User Guide 58 This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55 022 Class Aand the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site spe cific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off
21. d up 67 to 90 degrees Tilt 75 from vertical CAUTION In order to protect the LCD be sure to hold the base when adjusting the LCD and take care not to touch the screen Elo TouchSystems 17A2 UserGuide 33 CHAPTER Upgrades Adding Peripherals When adding a peripheral complete installation and setup instructions are provided with the user installable kits The following components are available in user installable kits MSR Customer Display Fingerprint reader Barcode scanner Speaker Bar DVD slim drive Wireless MiniPCI card TV Tuner MiniPCI card ATSC and DVB T versions available RAM upgrade module Elo TouchSystems 17A2 User Guide 34 CHAPTER Maintenance Elo TouchSystems 17A2 UserGuide 35 Care and Handling of Your Touchcomputer H The following tips will help keep your Elo touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild deter gent Avoid getting liquids inside your touchcomputer If liquid does get inside have a qualified service technician check it before you power it on
22. e trademarks of Elo TouchSystems Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Elo TouchSystems claims no interest in trade marks other than its own Elo TouchSystems 17A2 UserGuide 3 Table of Contents Chapter 1 Setup 6 Unpacking Your Touchcomputer 0006 6 Product Overview ori lei 7 Front VIEW e o MES po OA 7 Rear VIEW taria 7 PICS WCW e EF Poo O O 8 Base Bottom VIEW sii 8 Display Orientation c 0seeeeeeeeeeeeeeeees 9 Display Orientation with Peripherals 10 Initial Turn on ascccccsavssssedoociesdenseeeaoecanadoastanneeeesien l1 Language Selecionar nani 11 A eii a 13 TES DOO sat 14 IOUCASSLS CH meseros 14 CAMDEN aaa 14 Magnetic Stripe Reader MSR 008 15 Testing in USB MSR Keyboard Emulation Mode sorna 15 Testing in USB HID Class MSR HID o 15 Convert Keyboard Emulation HID Mode 16 Customer Display ccccccccccnnnnccnnnonnnnnnns 17 Fingerprint R CAGED 4 sicvencousessutssausesetesvenscutveres 18 Barcode Scanner ssccesssitaannssennsacosscoesacaasqcorades 19 Enabling 2 D Scanning 21 Speaker Bar e PoPPOO0P itaniti 2d DYD DOVO aue rE 22 DVD region Setting occcccccnnncnnnnnnnnnnnnnnnnnss 22 Wireless Card meus tri ph We N T TT ph Cash Drawer PF OLN naaa 24 Chapter 2 Operation 25 ISE ORIOL rosarios 26 ED AAA Pp O atana ii 26 Shortcut Keys senora 2i OSD LOCK OW sisisisnassnnce
23. er s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period Elo TouchSystems 17A2 User Guide 61 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PUR POSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHO RIZED TO MAKEANY WARRANTY FOR THE GOODS OTHER THAN THE WAR RANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENTSHALLSELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTAL LATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUEN TIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and 11 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or compo nents manufactu
24. ew Rear View Note Shown with optional peripherals Elo TouchSystems 17A2 User Guide 7 Side View Note Shown with optional peripherals Base Bottom View Ee ae 7 Elo TouchSystems 17A2 User Guide 8 Display Orientation TILT 5 FROM VERTICAL TILT 75 FROM VERTICAL MONITOR FULLY COLLAPSFD Elo TouchSystems 17A2 UserGuide 9 Display Orientation with Peripherals CUSTOMER DISPLAY s BIOMETRIC SCANNER MSR O 0000 SPEAKER BAR BARCODE SCANNER TILT 13 FROM VERTICAL o MONITOR FULLY COLLAPSED MINIMUM TILT WITH SPEAKER ACCESSORY MEN te EROM VERTICAL Elo TouchSystems 17A2 UserGuide 10 Initial Turn On The initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configuration and connected devices To setup the Windows OS for the touchcomputer turn on the touchcomputer and follow the instructions on the screen Language Selection When the following window appears you have the option of changing the language used in menus and dialogs You can customize Windows XP lor diweni regions and languages Elo TouchSystems 17A2 UserGuide 11 Select the Language t
25. hold the buttons down for another 2 seconds and when the window toggles to OSD Locked release both buttons to lock the OSD To unlock the OSD Press the Menu button and UP simultaneously for 2 seconds A window will appear displaying OSD locked Continue to hold the buttons down for another 2 seconds and when the window toggles to OSD Unlocked release both buttons to unlock the OSD Elo TouchSystems 17A2 User Guide 27 Power Control Power Button The power button function can be set by the operating system under Control Panel gt Display Properties gt Screen Saver gt Power gt Advanced gt Power Buttons Dis play Properties ie x Tr Options Peopartion ASA ATA Theme Deakins Jcb Save Appearance Settings Foe Schemes Abarca Hibernate LIPS a Eeri the per ua Sege ral ward bs LA Dp urn A A A ie rompt hal parpucid aber comple ases bom alan Piss Butlin Doten Hiri Windows P TEA e fle press the peeve bullion on my compu Wat 1005 meras On peta paiiwaid protect Shut dewri Wiirde jami fuel bading and kava anda when presa the cheep button on my comouder To override all Operating System settings and shut down the touchcomputer press and hold the power button for 7 seconds Note This function will not work if the power button is locked as described in the section below Power Lockout You are able to lock and unlock the Power button The touchcomputer is defaulted in the unlocked posi
26. ifications 00000 49 Peripheral Specifications 00000eeeeees 50 Magnetic Stripe Reader MSR 50 Customer Display coccccccccncnnoo o 50 Elo TouchSystems 17A2 User Guide 4 Fingerprint Reader amp sa ccscasssacessaanecacuagsantees 51 Barcode CANA sidad 52 Speaker Bar se czavianannsratsncatascsedecwesernecencesess 53 DYD DIVO rs 4 Wireless Card sncesssccnseeusseousssotadnaandsenesseacece 55 TYT e N a 55 Environmental Specifications 00008 56 Temperature Ranges si cssssvscasecascsssaviedensses 56 H midily PPP Ue o 56 PMS AAA so sastontuisoonsyeesears 56 Chapter 6 Technical Support 57 Technical Assistance sssssseeeeeeeeeeeeeeees 57 Using the Touchcomputer 00 57 Using the WeD sans dean 57 Using the Phone sic csnscmscnssoerssioresionaicaeqnss 57 Regulatory Information 58 Warranty 61 Elo TouchSystems 17A2 User Guide 5 CHAPTER Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options Unpacking Your Touchcomputer Check that the following items are present and in good condition S EL Power cable US Canadian Touchcomputer Ss Power Adapter CD and Quick Install Guide a PS 2 Y cable DB9 adapter cable Elo TouchSystems 17A2 User Guide 6 Product Overview Front Vi
27. iicesasmecactaeasnceawtwendeaccess 21 Power Control ciao 28 Power Button sasorocuen ips lies cocoda 28 Power Lock Uat 28 Using the 1 O panel sosa 29 USB and Powered USB 065 29 CASA RAW CT secreta aio ica 29 A A E A T 29 Pc Fl E E E T E E E 29 Microphone nput 00000eeeeees 29 Audio QUCDUL sciccssccsresersessscatsnaensnesnsenee 29 E APPPUMUP OC7O50 P 30 PS 2 Universal concretas 30 A ees 30 Kensington Lock ccccccccccccncnnnnooo 30 Securing the Touchcomputer Base 31 Display Angle rones 09 Chapter 3 Upgrades 34 Adding Peripherals cessssocisonsescesssssemreeswedevess 34 Chapter 4 Maintenance 35 Care and Handling ccicnccccwessessnanaonssnocsznewaetes 36 WY UD Oct sett apinain ennes EENDEN EENEN NEER 36 WEEE Dire Civic cciscocetancisnnsaccaenseatesicnaadtes 36 Servicing the Hard Disk Drive and Compact Flash card scccacccssnvesvecsacnsesiesaersavens Sfi To Install the Hard Disk Drive 37 To Install the Compact Flash card 38 Recovering the Operating System 38 Chapter 5 Technical Specifications 39 Touchcomputer Specifications 0 40 COM1 2 Pin Definition 008 42 Power Input Pin Definition 43 Cash Drawer Port Signal Definition ana COOL necios asios Ja Display Specifications 2 002sssesessesseseadecenes 47 Power Supply Specifications 00 48 Touchscreen Spec
28. il in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or 11 replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buy
29. l apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Made in China 740362 100606 7 E08C 456789 axemcss Lamp Contains M jz m i a a ry DA OO NETTI VOLTAGE 12V 10A Dispose of properly Elo TouchSystems 17A2 User Guide 60 Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and work manship The warranty for the touchcomputer and components of the product is re gional please contact your regional office For contact information see page 64 or go to www elotouch com Seller makes no warranty regarding the model life of components Seller suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable deta
30. mation for technical assistance on the touchcomputer e The touchcomputer e The web e The phone Using the Touchcomputer You can access the support information by going to the System Properties and clicking on the Support Information button You can get to System Properties by either of the following methods e Right click My Computer and choose Properties or e Click on the Start Button and select control panel and Double click on the System icon Using the Web www elotouch com go contactsupport Using the Phone Call toll free 1 800 557 1458 Elo TouchSystems 17A2 User Guide 57 Regulatory Information I Electrical Safety Information A Compliance is required with respect to the voltage frequency and current require ments indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equip ment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circums
31. or Drawer 2 box to open the cash drawer The status line indicates whether the drawer is open or closed ELO Cash Drawers Drawer 1 Drawer 2 Status Closed Elo TouchSystems 17A2 UserGuide 24 CHAPTER Operation This chapter shows the user how to control the On Screen Display OSD and Power buttons use the I O panel securely mount the touchcomputer and adjust the display head All adjustments made to the OSD and Power controls are automatically saved User settings will remain unchanged after powering off on or in the case of a power failure User Control 0000 Elo TouchSystems 17A2 User Guide 25 OSD Control OSD Menu To display the OSD Menu press the Menu button 1 Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub menus and functions 2 When the function you want to change is shown press the SELECT button To adjust the value of the function 1 Pressing the UP button increases the value of the selected OSD control option 2 Pressing the DOWN button decreases the value of the selected OSD control option The OSD provides the following adjustments Brightness Adjusts the background luminance of the LCD panel Contrast Adjusts the contrast or the values of color gain RED GREEN or BLUE Color Temperature e sRGGB mode can be selected e Sets color temperature values of 4200K 5000K 6500K 7500K 12000K 150000K and user defined OS
32. red or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s prod ucts or representations or warranties concerning same Elo TouchSystems 17A2 UserGuide 62 Check out Elo s Website www elotouch com Get the latest e Product information e Specifications e News on upcoming events Press release e Software drivers Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at www elotouch com or simply call the office nearest you North America Elo TouchSystems 301 Constitution Drive Menlo Park CA 94025 USA 800 ELO TOUCH 800 356 8682 Tel 650 361 4800 Fax 650 361 4722 eloinfo elotouch com Germany Belgium Asia Pacific Tyco Electronics Raychem GmbH Tyco Electronics Raychem N V Sun Hamada Bldg 2F Elo TouchSystems Division Finsinger Feld 1 D 85521 Ottobrunn Germany Tel 49 0 89 60822 0 Fax 49 0 89 60822 180 elosales elotouch com Elo TouchSystems Division 1 19 20 ShinYokohama Diestsesteenweg 692 Kanagawa 222 0033 B 3010 Kessel Lo Japan Belgium Tel 32 0 16 35 21 00 Tel 81 45 478 2161 Fax 32 0 16 35 21 01 Fax 81 45 478 2180 elosales
33. rt no external power is needed Here are its specifications e Power source from USB port e Message format ASCII e Card speed 3 to 50 IPS e Electronics MTBF 125 000 hours e Mechanical MTBF 1 000 000 passes e Operating current 30 mA maximum e Non operating current 300u maximum Customer Display The Customer Display is a twenty character two line vacuum fluorescent display VFD It consists of a VFD and VED controller USB Version Optional Parameters Characters per row 20 Number of rows 2 Character configuration 5x7 dot matrix Character Height 9 5mm Character width 6 2mm Character configuration ASCII Character color Blue green MTBF 300 000 hours Elo TouchSystems 17A2 UserGuide 50 Fingerprint Reader The fingerprint reader will be ELO part number E728123 DigitalPersona U are U 4000B The fingerprint reader is powered by the USB bus The reader optically scans the fingerprint when the user touches the glowing window Optical technology gives the highest quality fingerprint scans and reliability Table of Partial Fingerprint Reader Specifications Scan capture size 14 6mm nominal width x 18 1mm nominal length USB type 1 0 1 1 or 2 0 Operating Temperature 0 C to 40 C ESD Electrostatic Discharge up to 15kV mounted in case Elo TouchSystems 17A2 User Guide 51 Barcode Scanner There are two optional USB barcode scanners 1 D or omni directional The barcode scanner is only an option if the spe
34. standard sizing 802 11b g compliant Two 2 UFL connectors Support for Windows 2000 Windows XP and Windows Vista 32 RoHS Compliant TV Tuner Card A TV tuner card may be selected to be installed in the touchcomputer to provide digital TV tuner capabilities All touchcomputers are TV Ready and are pre wired with coaxial connectors inside the chassis The minimum specifications are as follows for the TV tuner card MiniPCI interface Compliant to MiniPCI industry standard sizing ATSC version supports ATSC NTSC PAL SECAM with F connector input DVB T version supports DVT B NTSC PAL SECAM with TV aerial connector input RF input Support for Windows 2000 Windows XP and Windows Vista RoHS compliant Note Only one MiniPCI interface is available Concurrent use of wireless and TV Tuner is not feasible Elo TouchSystems 17A2 User Guide 55 Environmental Specifications Temperature Ranges Operating Temperature Independent of altitude 0 C to 35 C Non Operating Temperature Independent of altitude 30 C to 60 C Humidity Operating non condensing 20 to 80 Non Operating 38 7 C maximum wet bulb temperature 5 to 95 Altitude Operating O to 12 000 feet 3 658m Equivalent to 14 7 to 10 1 psia Non Operating O to 40 000 feet 12 192m Equivalent to 14 7 to 4 4 psia Elo TouchSystems 17A2 UserGuide 56 CHAPTER Technical Support Technical Assistance There are three methods to obtain contact infor
35. t jack for connecting an external microphone Audio Output There is one 3 5mm stereo audio output jack for connecting headphones or external powered speakers Elo TouchSystems 17A2 User Guide 29 VGA There is one D SUB VGA output port for connecting a secondary display PS 2 Universal There is one PS 2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y cable A PS 2 keyboard is functional when connected directly to the PS 2 universal port A PS 2 mouse should NOT be connected directly to the PS 2 universal port without the Y cable TV Tuner optional There is one TV Tuner input for use when the TV Tuner option is selected Kensington Lock The Kensington lock is a security device that prevents theft To find out more about this security device go to http www kensington com Elo TouchSystems 17A2 UserGuide 30 Securing the Touchcomputer Base Mounting Option 1 TOP VIEW 2 Mount as shown Note Dimensions are in millimeters Elo TouchSystems 17A2 UserGuide 31 Mounting Option 2 AA a 7 31 DE 39 2 M4 THREADED HOLES 4X Mount as shown Note Dimensions are in millimeters Elo TouchSystems 17A2 UserGuide 32 Display Angle For viewing clarity you can tilt the LCD forwar
36. tances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regula tions of Industry Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following st
37. tion To lock the Power While the OSD is not displayed press the Menu button and DOWN simultaneously for 2 seconds A window will appear displaying Power Unlocked Continue to hold the buttons down for another 2 seconds When the window toggles to Power Locked release both buttons to lock the Power button To unlock the Power Press the Menu button and DOWN simultaneously for 2 seconds A window will appear displaying Power locked Continue to hold the buttons down for another 2 seconds When the window toggles to Power Unlocked release both buttons to unlock the Power button Elo TouchSystems 17A2 UserGuide 28 Using the I O panel The touchcomputer provides the following I O interfaces for connecting a wide variety of compliant devices POWER USB and Powered USB There are four USB 2 0 type A ports including one 12V powered USB 2 0 port Cash Drawer There is one 12V cash drawer port with a six position register jack connector interface For additional information see the Cash Drawer Port Signal Definition and Control section on page 44 Ethernet There is one RJ45 ethernet port providing LAN capabilities Serial There are two serial ports with an 8 position registered jack connector interface COM 1 is set to RS232 mode COM2 is selectable in the BIOS to RS232 RS422 or RS485 modes Use the supplied DB9 adapter cable to change the interface to DB9 Microphone Input There is one 3 5mm microphone inpu
38. ve into the slot until it locks into the connector Elo TouchSystems 17A2 User Guide 37 To Install the Compact Flash Card 1 Remove the screw closing the DVD drive flap then remove flap on the left side of the touchcomputer which covers the DVD drive 2 If you have an existing CF card press the black eject button and then remove the existing CF card 3 Insert the CF card into the slot When the card is inserted properly the black eject button will extend out Recovering the Operating System If for any reason the touchcomputer s operating system and software needs to be recovered insert the included recovery disk into an external DVD ROM drive or internal DVD drive if available and reboot the touchcomputer Follow the on screen instructions to complete recovery NOTE All data will be deleted during the recovery process User must back up files when necessary Elo TouchSystems does not accept liability for lost data or software Elo TouchSystems 17A2 User Guide 38 CHAPTER Technical Specifications Elo TouchSystems 17A2 User Guide 39 Touchcomputer Specifications Note Not all operating systems or options are supported in all regions Please contact your local Elo TouchSystems representative for details Intel Celeron M 1 0GHz CPU w 400MHz Front Side Bus RAM 1GB DDR2 RAM standard Up to 2GB max Operating systems Microsoft Windows XP Professional Microsoft Windows XP Embedded Microsoft

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