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2X ThinClientServer, 100 clients, Upgrade Insurance

1. Screenshot 97 DHCP Predefined Options 2 Right click on DHCP server and select Set Predefined Options Predefined Options and alues DHCP Standard Options Screenshot 98 Predefined Options dialog 139 140 3 In the Predefined options dialog choose option class DHCP Standard Options and click the Add button Option Type 21x Class Global Name thinsry Data type fir Address x IV Array Code 193 Description 2x ThinClientS erver aes ae Cancel Screenshot 99 Option Type dialog 4 You will need fill in the followings values in the Option Type dialog e Name field type thinsrv e Data type field choose IP Address and tick the array checkbox e Code field type 193 e Description field type 2X ThinClientServer Scope Options i 7 xt General Advanced O 074 Internet Relay Chat IRC Servers List of IRC s O 075 StreetT alk Servers List of Stree O O76 StreetT alk Directory Assistance STDA Servers List of STD 193 thinsry 2 ThinClier w Data entry Server name Resolve IP address 192 168 8 250 Add 192 168 8 247 Remove Up Down Cancel Apply Screenshot 100 Option Type dialog Click OK The server options should now look as shown in the screenshot Click OK to exit the dialog DHCP Sifel Es Fie Action view Help e Am MBAS DHCP Scope Options 0 EB salserver gserver com
2. 90 Upgrading 2X Thin GllemtSery Gliesca ts dedi vies code Seats Gecaaeea adda tide ecsndscecuenciesude 90 Uninstalling 2X ThinClientServer cccccccesseeseseeeceeeeeeeeseeeeseeeeeeeeeeees 96 Uninstalling 2X ThinClientServer cccccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee 96 FIFG Wall SCUIAG e 97 Troubleshooting sissicnsinscernvcins civesinsendeeieinerenisnnsnewecieisinieinmenincawieineninenmnbadnn 98 2X ThinClientServer External Database ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 98 2X ThinClientOS Boot Process Error Messages cccceeeeeeeeeeeeeeeeeeeeees 98 2X ThinClientOS Autoconfiguration Error Messages seseeeeeeeees 100 2X ThinClientOS Update Error Messages ecccceeeeeeeeeeeeeeeneeeeeeees 101 2X ThinClientOS Video Error Messages eeceeeeeeeeeeeeeeeeeeeeeeteeeeeeeees 105 2X ThinClientOS Sessions Error MeSSaQe S ccccceeeeeeeeeeeeeneeeeeeeees 107 2X ThinClientServer Windows Slave Redundancy Error Messages 112 2X ThinClientServer Linux Install Error Messages ceseeeeeeeees 115 2X ThinClientServer Linux Configuration Error Messages 120 2X ThinClientServer Linux Slave Redundancy Error Messages 126 Advanced Configuration ssssseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeseeeeeeeeeeeeeeenees 130 2X ThinClientServer Configuration Options ccccccceeeeeeeeeeeeeeeeeeeeeees 130
3. ececeeeeeeeeeeeeeeeeeeeeeeees 59 Managing Thin Clients amp Sessions ccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeees 62 MEO CUGHO M a slits cette coos a ca lestes A A ea lcemetimtiebetandetees 62 Managing the thin CUGINES ceza geskes et cen ee scvat eka vates ete tedeteaguee me tete see veeereatee 62 Setting thin client defaults cece eeceeceeeeeeeeeeeeeeeeaeeeeeeeeeeeeesesseeeeeeeeeees 63 Editing thin client settings a 32cc accats otecet ictoc cede cbdanecuidemedceadamasteedentecmocenae chides 63 General Settings asia Aas Aas al aaa aaa ele tli an 64 Operating System Options ssvecsces cas cved tocecessandaveed cwdeameteetsanddantenetawenevens 64 Input Devices eit tai geet Eee Ae REN Ee RE Nee fia 65 Display SettingS cccccccceeeeeeeeeeeeeececeeeeeeeeeesesaeeeeeeeeeeseeseesneeaeeeeeeees 66 Sound Settings ernie cict easiest ete c ett EE EA EEE EE 68 LGU SGU OCI aoe apace E E E E 69 Login BANNEN eds exceeds cues cocsctes cues EA E AEREA E AA RAA A 70 Desktop Shadowing ccs ea Ae Ailes ih aa Ee Anes le 71 Grops aaia sb itekhbete bet aa shone Delp a a a t 71 Deleting a thi CHEM wiscesstepees tutes e aaa a a tet 73 Setting default settings for all thin clients ccceeeeeeeeeeeeeeeeeeeeteeeeeeeeees 73 POWet ODNONG Saanio ih Oe ais te ei ase ben yeaa enn 74 Switch on a Thin Client ae ea hie Cae ae eat ee Aa i ec fee 74 Shutdown a thin CHEN ctcetsemeieeceteseni acto ean eieeteeeeen ae 74 Rebooting a
4. b Sound Settings Use Default Settings w Login Screen Use Default Settings Enable Autologin Username Password Screenshot 55 Client Login Settings You can enable auto login for Full Desktop connections from this thin client and specify the relevant credentials in this section 69 70 Login Banner Save Settings Name Test Display Settings Thinclient2 General Operating System Input Devices Sound Settings Login Screen b b b b Display Settings b P hg Login Banner Printer Default Setting Timezone Default Setting Version Default Setting Kernel Default USB 1 Standard Mode Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting Use Default Settings Use Default Settings Use Default Settings 2 gt ThinClientServer Welcome Your logo here 2x ThinClientServer Welcome Screenshot 56 Choose default banner Use default banner Choose the banner that you want your thin clients to show during login Desktop Shadowing l Save Settings Test Display Settings Name Thinclient2 General Printer Default Setting Timezone Default Setting gt b Operating System Yersion Default Setting Kernel Default USB 1 Standard Mode b Input Devices Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting gt Display Settings Use Default S
5. TSINO15 Could not install configure the services wrapper scripts Each service is managed by a wrapper script that sets the required paths and libraries This error occurs if these scripts cannot be configured during installation TSINO16 There were errors when setting up the configuration files During setup the configuration files could not be configured with the settings entered by the administrator Please restart the configuration script and try again TSINO17 Could not create important DHCP Helper files or the releases backup log files and upload directories Some important files and directories involving the dhcphelper could not be created TSINO18 Cannot secure critical directories and files The setting of permissions during installation was not completed successfully TSINO19 Could not register our services in the etc services file Installation will continue The installation registers the DHCP Helper service in etc services file If this fails this error will be displayed TSINO20 Could not install services start up script This error will be displayed if the services start up script could not be installed in the etc init d directory TSINO21 Could not remove the MySQL database The MySQL database in the var opt 2X thinclientserver mysql data could not be deleted during installation TSINO22 Could not install the MySQL database The post install script could not install the MySQL databases 11
6. 2X ThinClientServer Version 6 1 Manual 2X Software Ltd 2 gt URL www 2x com E mail info 2x com Copyright 2005 2009 2X Software Itd 2X SOFTWARE Ltd http www 2x com E mail info 2x com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 2X SOFTWARE Ltd 2X ThinClientServer is copyright of 2X SOFTWARE Ltd 2X is a registered trademark and 2X ThinClientServer and the 2X ThinClientServer logo are trademarks of 2X SOFTWARE Lid in Europe the United States and other countries Version 6 1 Last updated 18 June 2009 Table of Contents Introduction to Server baSed COMPUTING ccccseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 1 What is server based COMPUTING ccceeeeeeeeeeeeeeneeeeeeeeeeeeeeeenneeeeeeeees 1 The benefits of server based COMPUTING ccceeeeeeeeeeeeeeteeeeeeeeeeeeees 1 Mifiat are thin Gents 25 t c siete ectec gia deat cect bist cio tir stati see biel oueoat kee 2 How does it work 2c tien hicn i adccnhiendecnddcntacndlicddgnd Ainddtntaiedscndlndtcnddendededitadsarte 3 Server based computing advantages in a nutshell eeeeeeeeeeees 3 Introduction to 2X ThinClientServer ccccc
7. An internal error has occurred Follow the instructions to generate a debug log and send it to the 2X Support Centre TSRD055 File transfer error An error has occurred during the replication process Please try again If the error persists check that the network connection is working properly 127 128 TSRDO56 File open error A required file in the replication process is missing Ensure that all ThinClientOS images on the master server are installed correctly If the problem persists follow the instructions to generate a debug log and send it to the 2X Support Centre TSRDO57 File write error A required file in the replication process could not be written Ensure that you have enough permissions to complete the replication process and that there is enough disk space to replicate the master server If the problem persists follow the instructions to generate a debug log and send it to the 2X Support Centre TSRDO58 Cannot register the slave server An error has occurred when registering the slave in the database Follow the instructions to generate a debug log and send them to the 2X Support Centre TSRDO59 Post update schema mismatch The schema that was replicated does not match the schema which was originally installed on the slave server Follow the instructions to generate a debug log and send them to the 2X Support Centre TSRDO65 Cannot open server_id An error has occurred when trying to identify the ID of
8. amp Administrators O Login Banners Password 3 Backup Servers gy System Backup Licensing Screenshot 72 New Administrator Form Delete Administrators Click the Delete Administrator button to delete the selected administrators Edit Administrators Click an administrators username to display the Edit Administrator form to adjust the parameters assigned to the selected administrator Backup Servers 2X ThinClientServer can be used to set up a slave server which is used for backup and redundancy purposes in the event that the master server is down This will allow your thin clients to operate with a connection to the backup server until the master server is restored Once the master server is restored any changes that occurred session logs etc will be updated Note that the management console is only available on the master server so until the master server is restored the settings cannot be changed When installing 2X ThinClientServer on the slave server be sure to select Join Farm and enter the details of the master server In Server gt Backup Server of the master server you will see a list with all the slave servers that are connected 83 2X ThinClientServer ThinClientServer amp Remove Slave f Clients Hostname IP Address Desktop Components 5 User Profiles 4 Information G System gt Thinclientos Printer Management amp Administrat
9. hia Administrator Login Username administrator Password ssssees Login Screenshot 29 The Administrator login page for the Management Console 1 Type in the username and password for the administrator user who will have the rights to configure 2X ThinClientServer 37 2 gt lt ThinClientServer ThinClientServer amp fi Clients GB Desktop Components G User Profiles 4 Information E System Licensing f5 Download Server Debug Send Support Request i Clients Thinclient management and monitoring tools Download ThinClientOS image Set default client settings Set client access control User Management Manage allowed user sources Add an Active Directory user source global ThinClientServer settings Add ThinClientServer administrator Create a system backup point Desktop Settings Manage desktop components and user profiles Setup desktop components Assign components to user profiles Printer Management Manage connected printers Add a new ThinClient printer definition Edt Registration Details Screenshot 30 Management Console main information screen 2 After logging into the 2X ThinClientServer you will be presented with the Management Console main information screen S The warning icons in the centre of the page indicate the configuration procedures that must be performed prior to concluding the installation procedure Configuring the Directory Server
10. w Redirection Sound Printer Disk Drive Serial Ports Smart Card Display Colour Depth 256 Colors v Resolution 640x480 v Window Manager w Advanced Custom DSA Key Screenshot 32 Add the settings for a direct connection to a Terminal Server 40 1 1 1 2 Enter a name for the desktop If more than one item is available to the user the name will be used on the 2X desktop so that the user can identify which Terminal Server he she will be connecting to Select the protocol type from the drop down list Windows RDP Linux NX Citrix ICA D Please note that for a Windows RDP Full Desktop Session to run successfully it will be necessary to ensure that TCP connections on port 3389 to the Windows Terminal Server can be established D Please note that for a Linux NX Session to run 1 3 1 4 1 5 successfully it will be necessary to ensure that TCP connections on port 22 to the 2X TerminalServer can be established Please note that for a Citrix ICA Full Desktop Session to run successfully it will be necessary to ensure that TCP connections on port 1494 to the Citrix Presentation Server can be established The Citrix ICA and Citrix Published Applications protocols are only available in the Enterprise Edition This connection will bypass the Citrix load balancing and provide direct connectivity to the server If you wish
11. 172 16 2 Pc i nai Inter 9 003 Router Standard 172 16 130 15 None a i p eee nol ef 004 Time Server Standard 172 16 130 20 None Ga Reservations Rd 005 Name Servers Standard 172 16 130 15 172 16 130 40 None QB Scope Options ey 006 DNS Servers Standard 172 16 130 15 None E Server Options ois DNS Domain Name Standard gserver com None fy 066 Boot Server Host Name Standard sqlserver None Rig 067 Bootfile Name Standard pxelinux 0 None ey 193 thinsrv Standard 172 16 130 11 None Screenshot 101 DHCP scope options correctly configured 5 In the main DHCP administrator application the right pane should show the Scope Options as in the screenshot above 141 142 b using DNS a dnsmgmt DNS 172 16 130 15 i ol x 3 Fie Action View Window Help 181 xl e Amene oa DNS 172 16 130 15 J ARENE o Event viewer LI Forward Lookup Zones E Reverse Lookup Zones jEvent Viewer C Forward Lookup Zones C Reverse Lookup Zones ne Root Hints ta Forwarders cogon Screenshot 102 DNS configuration 1 If you are running the Microsoft Windows DNS server service go to Start gt Administrative Tools gt DNS The DNS configuration will start 2 Go to the node Forward Lookup Zones and highlight your domain for example internal 2x com 3 Ri
12. Directory server fail a mirror can be specified that contains the same user information and can be used in such situations Base DN The Base DN connection string will automatically be displayed If you are familiar with LDAP and Active Directory you can edit this string to filter out results you don t need A default Base DN is suggested when you type in your domain name This should let you browse all your Active Directory for users 2 gt lt ThinClientServer amp Local Users N Quick Start Wizard Kan l Configure 2X ThinClientServer user source without configuring an Active Directory Y Database Setup sername booo o 2 Download and Install ThinClientOS image Full Name ssid D Setup Users Domain W Create User Next Screenshot 21 Setting up Local Users If you chose to use Local Users you need to enter the following information 4 7 4 8 4 9 Username Enter a username to be created locally Full Name Enter the full name of the user Domain Enter a domain name for the users You can have multiple domains for local users 31 Click Create User to add the new user to the database and repeat the process until all the users you want are created i Please note that it is NOT possible to change the user list retrieval method after it has been selected For a 2X ThinClientServer to retrieve Active Directory information successfully it will be necessary to ensure that TCP connections on port 3
13. range 192 168 0 128 192 168 0 254 default lease time 3600 max lease time 172800 143 Cocwlom clasmsrwy 192 168 0 10s option routers 192 168 0 1 mexct Serwei 192 168 0107 CHocilom icitco sexrver meme V192 168 0 10g required by Intel PXE 2 1 server identifier 192 168 0 10 fallename 7 pxelanux 0 Preparing the DNS server optional If one or more of your thin clients will be booting from CD ROM or hard disk you have to configure an A record in your DNS server called thinserver which points to the 2X ThinClientServer machine Please consult the documentation of the DNS software that was shipped with your Linux distribution Configuring Time Synchronization optional 144 If your users are using the 2X desktop they would want to have the time on their clock updated to the exact time This can be set on your DHCP server by following the same instructions as in the section Preparing the DHCP server Add an entry for Option 42 in the scope which is the IP address of an NTP server on your network If you are in a Windows domain the Domain Controller by default acts as your domain s NTP server to keep the clients in sync
14. 2X ThinClientOS image if Clients g ok Cancel QB Desktop Components H User Profiles ThinCiientoS Zip Fie Browse H Information a System D Thinclientos G Printer Management amp Administrators Login Banners 3 Backup Servers lg System Backup Licensing Screenshot 45 Select new 2X ThinClientOS image 4 Once installed all thin clients that are configured to use the latest thin client OS image will retrieve the update and install it automatically Only a reboot is required 60 2 ThinClientServer ThinclientServer Default Settings Delete nto Group Power Options Disk Install Options 7 Debt a Clients Name IP Address MAC address E Moers Thinclient I ai 00 88 4 53 Standaione Thinclient3 192 163 54 208 42 47 94 Groups Thinclient4 192 163 151 54 i 59 81 82 6 Access Control ThinclientS 192 162 38 50 00 71 89 1 4 45 68 amp Views Thinclient6 192 163 163 132 00 71 27 64 96 31 Deleted Thinclient 192 162 206 237 00 37 79 96 30 39 Desktop Components Thinclients 192 163 102 43 00 35 44 89 96 68 E User Profiles ThinclientS 192 163 45 255 00 18 91 97 i Thinclient10 192 162 226 41 00 42 70 43 82 12 information P Sick Thinclient11 192 163 69 105 00 95 86 50 47 62 E system Thinelient1 2 192 162 22 127 00 91 14 17 54 43 Licensing Thinclient13 192 162 21 44 00 97 12 11 80 24 Thinclient14 192 162
15. 2X published applications ICA including Citrix published applications and NX protocols Supports a local web browser with optional Java and Flash Installing 2X ThinClientServer on Windows System Requirements Before you install 2X ThinClientServer please ensure that you meet all the following requirements e Windows 2000 2003 2008 server or Windows 2000 XP e 256 MB of RAM or more e 800 MHz processor or higher e Approximately 128MB of free space for each 2X ThinClientOS you plan to upload Step 1 Run set up 1 Run set up by double clicking on the file 2XThinClientServer setup exe 2X ThinClientServer 6 1 Setup Welcome to the 2X ThinClientServer 6 1 Setup Wizard This wizard will guide you through the installation of 2x ThinClientServer 6 1 It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system Files without having to reboot your computer Click Next to continue go thin go linux i Cancel Screenshot 1 2X ThinClientServer setup wizard 13 2 After the welcome screen loads click Next to start installation 2X ThinClientServer 6 1 Setup License Agreement Please review the license terms before installing 2x ThinClientServer 6 1 Press Page Down to see the rest of the agreement ND USER LICENSE AGREEMENT EULA SOFTWARE PRODUCT 2X ThinClientServer 6 1 LICENSED COPIES 1 IMPORTANT READ CAREFULLY BEFORE CO
16. A list of Approved MAC Addresses Views 78 With Views you can filter the thin clients according to a certain property You can select to view clients that are currently online or those that are in debug mode 2 ThinClientServer ThinClientServer tem Description ff Clients amp Online Clients List clients which are currently online R Managed Debug Clients List clients which are currently in debug mode Standalone Groups Q Access Control Ee Views Online Clients Debug Clients Deleted Desktop Components 5 User Profiles 2 Information System Licensing Screenshot 66 Views Setting default settings for all thin clients You can use this facility to provide system wide defaults for all thin clients connected to this 2X ThinClientServer All you need to do is click on the Clients node and then click on the Default Settings button All parameters described in Editing thin client settings except for those parameters that are individual thin client related can be applied as system wide defaults in this section 79 Reporting You can use this facility to view graphical usage reports by username or by thin client specifying the time ranges you would like to examine 2X ThinClientServer s4 1_beta r2704 admin Log out B Today Lasts days E Curent Week Current Month current Year E au Se ee e A r ERANS ELEM 7 gt ee Serr 7 z z 120648030
17. Database Setup Download and Install ThinClientOS image Setup Users Set Access Control D Create Detault Desktop Component Select the protocol type from the drop down list Windows RDP Citrix ICA Select the Connection Mode to be used when connecting to your 2X ApplicationServer Note that this option is not available if you are using a Citrix Server The default port number is automatically set when the protocol type is selected this value may be customized if necessary Enter the IP address of the application server Local Web Browser You can add the settings for a customized web browser on the ThinClientOS This will be added to the desktop and such settings cannot be changed by the user Homepage Flash Version 7 Java Fullscreen Next Screenshot 26 Add a Web Browser 6 3 A web browser can be added on the 2X ThinClientOS This will be added to the desktop and such settings cannot be changed by the user 34 6 3 1 Enter the default homepage for the browser 6 3 2 Select if you want to add Flash support and which version Each plug in will require more memory and local storage on the ThinClientOS 6 3 3 Select if you want to add support for Java applets 6 3 4 Select if the browser will be loaded in full screen or not 7 Once all the above settings are configured they will be added to the Default Profile and you can exit the wizard where 2X Thi
18. Help ay Q Back D P Search Folders Fl Address C C cdrom cdo ka BE Folders ls me 2X ThinClientServer Version 3 2XApplicationServerManual B Desktop Adob Acrobat 7 0 Document Ad i robat 7 0 Document My Documents Ai 2 Adobe SSS E E My Computer 2XLoadBalancerManual AA 3 Floppy A Adobe Acrobat 7 0 Document E S C on Client C 1 747 E cdrom E harddisk E hdat drivers grub lost found lt Local Disk M 2 CD Drive N g My Network Places g Recycle Bin obat 7 0 Document 4 objects Disk free space 17 0 MB 4 91 MB tr Internet Screenshot 80 Accessing media on the thin client in a Citrix environment If the thin client on which a user is working has local storage for example a hard disk CD ROM drive or even a USB stick then the user can access this media via a link Media on thin client 88 provided the administrator has granted access In Windows this appears as an icon with hard disk and a network connection The screenshot shows how the local storage will appear Users can use this storage as they would normally do on their computers Printing to a local printer File Edit View Favorites Tools Help a Jbak gt P Search gt Folders C Address fe Printers and Faxes Go o MyPrinter From thinclient in Printer Tasks session 5 f A 0 E Add a pr
19. Licensing g ok Cancel b User Details Username Jrewuser s lt Cs sSSSCS S Fullname fewuer b Profiles M Profilex Screenshot 39 Adding a new Local User 1 4 To add a user to a local profile go to User page from User Profiles gt Directory gt your directory and check the box where you want the user to join 2 gt lt ThinClientServer E ThinClientServer amp f Clients 5 Managed T Standalone B Groups Access Control Deleted 4 8 Desktop Components E User Profiles Directory E no domain E Local Information H E System Licensing o oP Add User 2 Delete User Username Full Name user X F Save Settings w User Details Username fuserx Fullname fuser x Profiles I profilex Screenshot 40 Adding an existing user to a User Profile 2X ThinClientOS 49 50 To add a new version of the 2X ThinClientOS click on ThinClientOS node under the System node from the sidebar Click on Upload ThinClientOS Image to upload a new 2X ThinClientOS After an image is uploaded you can use the Set as Default button to update the default settings for the OS Thin clients using a specific OS and not the default settings will not be effected 2 gt lt ThinClientServer ThinClientServer GP Upload ThinClientOS Image Delete ThinClientOS Image E Set As Detault Clients Vendor Version B Desktop Co
20. New Printer amp Delete Printer Upload Printer Driver f Clients a i Desktop Components DE user Profiles Information o amp System D Thincientos Printer Management amp Administrators Login Banners Model 2X Printer HP Color LaserJet 4500 G Backup Servers lg System Backup Licensing Total 1 item e Save Settings Name 2X Printer Manufacturer HP v Model HP Color LaserJet 4500 v Port LPT1 Recommended Printer Port Screenshot 61 A list of all the printers available 2X ThinClientServer supports printing to printers connected to a thin client In order for this to work an administrator must install the drivers for the printer connected to the thin client in the System gt Printer Management node To do this 2 gt lt ThinClientServer ThinClientServer BK Cancel RR Cli ii E Clients Pa Desktop Components User Profiles Manufacturer Agta i Information Model AGFA AccuSet v52 3 v SE System Port LPT1 Recommended Printer Port Y D Thinclientos Printer Management Administrators B Login Banners E Backup Servers gs System Backup Licensing Screenshot 62 Install Printer dialog 1 Click on the Printers Management node 75 76 2 Spec ify the name of the printer the manufacturer the model and the port to which it is connected 3 If your printer
21. On the other hand if as in the figure above you have multiple interfaces you have the choice of manually choosing which interface you wish your services to bind to We recommend that you allow the configuration utility to auto detect the network configuration Do you want the script to auto detect the best configuration Y N y Checking for port conflicts and building IP lists Please choose from the following menu entries sOCCCttttoootoootatatatotototototatototototototototottotokr 1 Configure as a master server 2 Join server as a slave in a farm Please enter a number Jf Screenshot 11 Master or Slave Menu The setup then will then ask you to either configure this installation as a master server i e to create a farm or join this installation as a slave ina farm Please choose accordingly Please choose from the following menu entries EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EE EE EE kkk 1 Configure as a master server 2 Join server as a slave in a farm Please enter a number 1 Building network configuration per service The following credentials shall be used to secure the local MySQL database Please enter a user name admin Please enter a password Please confirm the password Please enter the master host name IP geoffrey Please enter the master internal IP as seen by the thin clients 172 19 0 40 Screenshot 12 Master details If you are configuring a master server you are
22. Pack 2 Please note that Windows XP Service Pack 2 has the Windows Firewall enabled by default and the first time a Web Server is installed such as 2X ThinClientServer Management Console will request the user to confirm whether to continue blocking Apache HTTP Server It will be necessary to click the Unblock button on this dialog for the Management Console to function correctly 2X ThinClientServer 6 1 Setup Farm Settings ry gt lt If this is the Master 2 ThinClientServer you are installing upgrading choose Create Farm To add another 2 ThinClientServer For redundancy choose Join Farm by providing the IP or Hostname of the Master Server Type of Installation Join Farm Master Hostname IP Slave External IP Slave Internal IP Screenshot 6 Choose Server configuration in a Farm scenario Set up will ask you whether you want to create a 2X ThinClientServer farm or join an existing farm If this is the first time you are installing 2X ThinClientServer choose Create Farm lf you want to add a 2X ThinClientServer to an existing installation to improve the deployment of thin clients in large installations then choose Join Farm and enter the IP address of the 2X ThinClientServer hosting the farm as the Master Hostname typically the first 2X ThinClientServer The Slave External IP is the address which will be used by the Master to communicate to the slave machine that you are
23. Servers NUMLOCK ON The default behaviour is to leave the NUMLOCK to be set by the BIOS of the PC You can specify the state of the NUMLOCK for all your ThinClientOS installation by setting it to OFF or ON depending on your requirements DESKLOCK 1 When this option is set it is possible to use the NUMLOCK as a toggle when switching between multiple Full Screen connections The NUMLOCK will toggle wether pressing ALT TAB will be used by the 2X Desktop or else by the Terminal Server ICA_HOTKEYS ON This enables the HOTKEYS bundled with the Citrix ICA Client for Linux These are not enabled by default LOAD_NX 1 This option forcefully preloads the NX application to the ThinClientOS LOAD _RDP 1 This option forcefully preloads the full screen RDP client to the ThinClientOS LOAD_ICA 1 This option forcefully preloads the Citrix ICA Clientto the ThinClientOS LOAD 2XA 1 This option forcefully preloads the 2X ApplicationServer client to the ThinClientOS CODEPAGE 437 Set the codepage to be used by the ThinClientOS This will be used accessing removable media with file names stored in foreign languages The default value is 437 131 MASTER_VOLUME 99 The default volume of the ThinClientOS volume mixer is set to maximum due to the low output of some sound cards This can be set to a lower value depending on the requirements of the administrator The values accepted range from 0 99 BLANK_TIME 5 This sett
24. System Backu Y i p Timezone Default Setting a Licensing Screenshot 63 Assigning a printer to a thin client 4 Now you can select the printer from the Managed thin client settin 5 Click gs section on the thin client to which the printer must be connected 6 Select the printer you just created in the Printer drop down list in 7 Click the General section OK to confirm 8 At the next thin client log on the printer will appear under My Printers Managing Banners 2X ThinClientServer allows the system administrator to specify the default banner for all thin clients which have not been allocated a custom banner Managing the 2X DHCP Helper 2X ThinClientServer allows the system administrator to specify which thin clients are allowed to connect using the configured connections by applying selection rules that work by thin client MAC address Enable DHCP Helper Service Will foward new thin clients on the network to the 2X ThinClientServer to provide the relevant information for the thin clients to boot up Clients must be approved The administrator must first approve any new clients for them to be able to connect to 2X ThinClientServer and boot 2 gt lt ThinClientServer ThinClientServer a Save Settings T Clients Enable DHCP Helper Service i Managed Clients must be approved E Standalone B Groups B Access Control UU Pending QY Blocked A Appr
25. changes to take effect TSCS047 Unable to clear shared memory Please clear manually by using the ipcrm and ipcs tools At the start of the configuration process the shared memory is cleared to minimise the chances of errors during configuration If this fails use the ipcrm and ipcs tools to find and clear the shared memory segment allocated to the 2X ThinClientServer TSCS055_ An error occurred when closing the XML report file An XML report file element could not be properly closed making the file not well formed it 2X ThinClientServer Linux Slave Redundancy Error Messages 126 TSRDOO1 This is not the master server The IP hostname of the server you provided is not a 2X ThinClientServer in master mode TSRDOO2 The master cannot reach the slave server The external IP hostname of the slave server is not reachable by the master 2X ThinClientServer Make sure that the network configuration is correct and that the address is routable Also ensure that no ports are blocked by a firewall TSRDO03 Schema mismatch The database schema of the master server does not match the one installed on this slave server Make sure that the versions of the both the master server and of this server match If the error persists follow the instructions to generate a debug log and send it to the 2X Support Centre TSRDOO4 Session error An error has occurred during the replication process This can be due to a network error or t
26. client OS and a centralized management interface for all thin client devices you can opt for low cost thin clients without OS amp management software This is the most expensive part of a thin client and can increase the per thin client cost from 200 to 500 11 Thin client computing reduced administration and end user support Administrators can enjoy greatly reduced support and administration Thin clients are far easier to manage since the thin client OS is deployed centrally and only includes a remote terminal client Only the servers need to be managed meaning that deploying patches applications and virus updates is far easier Enforcing desktop settings and backing up user files is easier too Better security and fault tolerance is achieved by using RAID load balancing and housing the Terminal Servers in a secure air conditioned server room Helping users is simple too Just shadow their session in real time and find out exactly what is happening without getting off your chair Other Features Thin clients can boot via PXE CD ROM USB floppy or hard disk Thin clients can be discovered via SNMP allowing you to use other network management software if desired Thin clients allow trouble shooter information to be retrieved for debugging and customer support Reports on thin clients and user sessions Customizable Automatic User Login Session Shadowing Customize logon screen with your own logo Supports RDP including
27. configure the Apache Web service The Apache Web service used to display the 2X ThinClientServer interface could not be configured TSCS020 Could not configure the DHCP Helper service The DHCP Helper service used during PXE booting of thin clients could not be configured TSCS021 Could not configure the TFTP service The TFTP service used to serve the kernel and root disk images during PXE booting of thin clients could not be configured TSCS022 Could not backup the XML report and log files When the configuration finishes the XML report and log files are backed up for safe keeping This error is displayed if the backing up process fails TSCS023 The appropriate SELinux file for your language setting is missing The SELinux read me file for your current language is missing TSCS024 Could not display the SELinux file Please check if the SELinux file is installed in the opt 2X thinclientserver msgdb lt language gt TSCS025 Could not perform a backup of the audit log file under var log audit A backup of the var log audit file is saved before the audit log is cleared This error occurs if the backup operation fails TSCS026 Could not determine the necessary SELinux rules to add to the configured policy If SELinux has been enabled the configuration script will check whether the 2X ThinClientServer services will run properly If this is not the case SELinux rules are determined so that the services can be run prop
28. corruption on the hard disk TCUP031 Unable to copy rootdisk update An error has occurred while copying new package version to disk This may be due to lack of space on the 2X ThinClientOS or a corruption on the hard disk TCUP034 Unable to remount media as read write An error has occurred while trying to configure hard disk for read write access This may be due to a corruption on the hard disk TCUP035 Unable to remount media as read only An error has occurred while trying to configure hard disk for read only access This may be due to a corruption on the hard disk TCUP036 Unable to download install package An error has occurred while trying to download package from the network This may be due to a network transmission error or 2X ThinClientServer is no longer available TCUP037 Unsupported running kernel version The version of the loaded OS is not a version supported by the 2X ThinClientOS Check that the correct files were installed on the system For further assistance please contact 2X Technical Support TCUPO38 Unable to download checksum list An error has occurred while trying to fetch the package integrity checksums This may be due to a network transmission error or 2X ThinClientServer is no longer available TCUP039 Rootdisk package doesn t match checksum A corruption has occurred in the rootdisk package This may be due to an error in the file hosted on the 2X ThinClientServer a network transmissi
29. ensure that TCP connections on port 980 to the 2X ThinClientServer can be established Please note that for a DHCP Server to provide TCP IP settings to the Thin Client successfully it will be necessary to ensure that 1 2 3 4 UDP connections on port 67 to the DHCP Server can be established UDP connections on port 68 to the Thin Client can be established UDP connections on port 67 to the 2X ThinClientServer can be established for the 2X DHCP Helper Service UDP connections on port 69 to the 2X ThinClientServer can be established for the 2X TFTP Service 2X ThinClientServer Startup Configuration To complete installation of 2X ThinClientServer Y Ensure that JavaScript is enabled on the Web Browser you are using to access the Management Console If JavaScript is not enabled functionality of the Management Console will be severely impaired and it will not be possible to complete the installation amp To enable JavaScript in Internet Explorer go to Tools gt Internet Options gt Security tab Select the Local Intranet icon and click on the Custom Level button Scroll down to Scripting gt Active Scripting and select the Enable option lt To enable JavaScript in Mozilla Firefox go to Tools gt Options gt Content tab and select the Enable JavaScript option The 2X ThinClientServer is the place where all connection settings are stored Upon boot up thin clients connect to the
30. error occurs when this process could not be completed TSINO37 Could not copy database upgrade scripts to the htdocs directory This error occurs when the thin client database upgrade scripts could not be copied to the Apache htdocs directory 2X ThinClientServer Linux Configuration Error Messages 120 TSCS001_ A critical internal error occurred while executing the configuration scripts An unexpected error occurred during the execution of the configuration script TSCS002 Failed to initialize XML report file The XML report file could not be created in the tmp directory TSCS003 Failed to detect critical tools Some tools that are necessary for the execution of the script are missing TSCS004 Could not backup the configuration files Before starting configuration the old configuration files are backed up This error is displayed if this process fails TSCS005 Could not create the directory file log structure During the installation a random directory is created under tmp that contains the current installation log files If this directory cannot be created this error message is displayed TSCS006 The appropriate EULA file for your language setting is missing The EULA file for your current language is missing TSCS007 A suitable pager to display the EULA file was not detected Please check that you have the less more or cat utilities installed To display the EULA file on screen one of the following p
31. on Save Settings Power Options 2 gt lt ThinClientServer ThinClientServer fi Clients Managed E Standalone 36 Groups 2x Group Access Control a G Views Deleted Desktop Components E User Profiles D Information a G System Licensing Screenshot 60 B Default Settings 3 Delete B Assign to Group a Power Options L3 Disk Install Options a Debug Name IP Address switchon aress switch ort Thinclient3 192 163 54 208 Reboot 2 47 94 Thinclient4 192 163 151 54 00 59 18 59 81 82 ThinclientS 192 162 38 50 00 71 89 14 45 68 Thinclient6 192 163 163 132 00 71 27 64 96 31 Thinclient 192 162 206 237 00 37 79 96 30 39 Thinclient3 192 163 102 43 00 35 44 89 96 68 Thinclient9 192 163 45 255 00 45 78 18 91 97 Thinclient1 0 192 162 226 41 00 42 70 43 82 12 Thinclient11 192 163 69 105 00 95 86 50 47 62 Total 20 items m Save Settings Test Display Settings Power Options Switch on a Thin Client You can use this facility to switch on a thin client by sending a Wake On Lan signal to this thin client over the network Shutdown a thin client You can use this facility to force a thin client to shut down Rebooting a thin client You can use this facility to force a thin client to reboot to enable debugging features or to enable a new version of 2X ThinClientOS for the thin cli 74 ent Managing Printers 2X ThinClientServer ThinClientServer E
32. otherwise inaccessible Check your firewall configuration TCUP047 Unable to download USB packages from 2X ThinClientServer An error has occurred while trying to download the packages necessary for USB support This may be due to a network transmission error or the 2X ThinClientServer is no longer available 2X ThinClientOS Video Error Messages TCXS001 Failed to start in graphical mode 2X ThinClientOS failed to start graphics mode correctly A VESA 105 106 compatible video card is required to start in graphical mode Please contact 2X Technical Support with the exact details of the Manufacturer and Model of the video card used as well as that of the monitor TCSX001 No configuration was returned by 2X ThinClientServer 2X ThinClientOS failed to receive the required configuration file from the 2X ThinClientServer This could be possible to a misconfigured server or a server mismatch Please check that the 2X ThinClientServer and 2X ThinClientOS are installed correctly TCSX002 Video card driver corrupted The video card driver needed for the thin client has been downloaded incorrectly or is corrupted In the case of CD booting make sure that the CD was burnt correctly In the case of HD booting make sure the ThinClientOS is not running out of disk space In case of PXE booting make sure that enough ram is available for the ThinClientOS as described in the minimum requirements section TCSX003 Wrong number of param
33. precion ETTI sre ee a Le 8 aie a O Everyone H D Information amp system HO E Computers Licensing HO amp Developers O Domain Controller O Users o e Testers O Administration Remote Desktops Full Desktop Sources Autostart o Default Remote Desktop Published Applications No Published Application sources have been defined w Local Web Browser Browser Disabled vi Autostart Other Applications Skype oO PDF Reader Screenshot 36 Adding a new profile 1 2 1 Start by giving the user profile a unique name that can be used to quickly identify the different profiles in the list 46 1 2 2 1 2 3 1 2 4 1 2 5 Select which users listed from the Active Directory will be included in the profile by selecting the user and checking their respective checkbox You can now select which remote desktops published applications and local web browsers will be available to the users You can add applications such as Skype and a PDF Reader to be accessible by the users on the 2X ThinClientOS To add the new User Profile click on OK and you will be redirected to the main User Profiles page where you will be able to see the new User Profile added 2 gt lt ThinClientServer ThinClientServer 4 if Clients Desktop Components 5 User Profiles Directory H 2x com 2 Information E System Licensing Gp New Profile Name C
34. prompted for a username and password to connect to the local MySQL database You are also asked for the following information Master server host name or IP This is used by the slave servers if any to communicate with the master server Please note that hostnames should be resolvable by all slaves Internal IP address as seen by the thin clients This IP is used by the thin clients to communicate with the server 23 24 Please choose from the following menu entries oot tot E E E E E E E E E E E E E E E E E E E E E E E E E E a e 1 Configure as a master server 2 Join server as a slave in a farm Please enter a number 2 Building network configuration per service The following credentials shall be used to secure the local MySQL database Please enter a user name admin wuvdwTd Please enter a password Please confirm the password The following credentials shall be used to connect to the master server s management console Please enter a user name administrator Please enter a password Please confirm the password ease enter the master host name IP as seen by the slave server 192 168 0 130 ease enter the master console port 943 ease enter the slave host name IP as seen by the master server geoffrey 192 168 0 131 ease enter the slave console port 943 ease enter the slave internal IP as seen by the thin clients 172 19 0 40 Screenshot 13 Slave details If on the other han
35. rely on the network card s ROM to load the PXE stack or it can be booted from a storage device Hard disk CD ROM USB The exact process by which the thin client boots and presents the desktop to the user is explained in the following steps Step 1 Booting the thin client 1 The thin client computer is switched on Based on the BIOS setting the thin client computer now boots either via the hard disk PXE Etherboot USB or CD ROM PXE Thin Client 1 DHCP Discover 3 ThinClient OS 2 Standard DHCP Settings 2 PXE Settings 3 ThinClient OS IP DNS Gateway etc DHCP Helper TFTP Server Standard DHCP Server 2X ThinClient Server Figure 2 PXE booting 2 lf you have selected PXE booting OR Etherboot the thin client computer will obtain the IP address of the TFTP server via DHCP broadcasts In most installations the TFTP server will be installed on the same server as 2X ThinClientServer The thin client will then download the 2X ThinClientOS image from the TFTP server and proceed to boot up the thin client using that Operating System image 3 If you chose to boot 2X ThinClientOS from USB CD ROM or hard disk the operating system will boot up directly from that image without retrieving the image from the TFTP server Step 2 2X ThinClientOS connects to 2X ThinClientServer 1 After 2X ThinClientOS has booted it obtains the IP address of 2X ThinClientServer from the network settings returned by the 2X DHCP Helpe
36. remove the MySQL database The MySQL database in the var opt 2X thinclientserver mysql data could not be deleted during installation TSCS015 Could not install the MySQL database The configuration script was unable to create the necessary MySQL databases The 2X ThinClientServer configuration cannot proceed The log file var opt 2X thinclientserver mysql data 2XTCSmysql err and the 2Xlogreport txt will provide further details relevant to this error to assist in resolving the issue TSCS016 Could not start stop the MySQL server Please check both the MySQL error log file under var opt 2X thinclientserver mysql data 2XTCSmysql e rr and the 2Xlogreport txt file The configuration script was unable to start stop the MySQL server The 2X ThinClientServer configuration cannot proceed The log file indicated will provide further details relevant to this error to assist in resolving the issue TSCS017 Could not install upgrade the 2X ThinClientServer database The post install script could not update the mysql databases necessary to store configuration information The 2X ThinClientServer installation cannot proceed The log file indicated will provide further details to identify the issues affecting your server relevant to this error to assist in resolving the issue TSCS018 Could not secure the the databases directory Permissions to secure the database directory for 2X ThinClientServer could not be applied TSCS019 Could not
37. the 3 party software e The PXE stack installed on the Thin Client is prior to version 2 0 or else has some incompatibilities It is IMPORTANT that if you are serving settings directly via your DHCP server that you do NOT send out conflicting settings by the bundled ThinClientServer It is important that you accordingly disable the service or use the Whitelist Blacklist functionality to avoid conflicting multiple broadcasts which can give sporadic errors If your thin client will be booting via PXE or Etherboot you have to configure your DHCP server to tell the thin clients where the TFTP server is located in order to download 2X ThinClientOS To do this you will need to add the highlighted settings in the configuration file for your DHCP server We are providing a sample configuration which you can use as a template The text in gray is required to enable PXE booting with 2X ThinClientServer The text in red should be replaced with the IP address of where the 2X ThinClientServer is installed The text in blue should be replaced with the IP address of where the TFTP server is installed All IP addresses and ranges should be changed appropriately for your network option domain name 2x com option domain name servers 192 168 0 1 option routers 192 168 0 1 Gorlan iclaiskiasiw COCs 19s aivicayy Or wo eicleheess7 ddns update style none default lease time 3600 subnet 192 168 0 0 netmask 255 255 255 0
38. the settings to connect to the 2X ThinClientServer database Note that the credentials for the Management Console will not change 2X ThinClientServer 6 1 Setup Create Administrator Account aX Choose a username and a password For the Management Console Administrator The credentials will also be used to secure the database Administrator Credentials Username administrator Password LLLI Confirm eeccecee Screenshot 89 Insert Database Credentials 9 After all the files are copied setup will ask you whether you want to create a 2X ThinClientServer farm or join an existing farm If this is the first time you are installing 2X ThinClientServer choose Create Farm If you want to add a 2X ThinClientServer to an existing installation to improve the deployment of thin clients in large installations then choose Join Farm and enter the IP address of the 2X ThinClientServer hosting the farm typically the first 2X ThinClientServer 94 2X ThinClientServer 6 1 Setup Farm Settings 22I If this is the Master 2x ThinClientServer you are installing upgrading choose Create Farm To add another 2 ThinClientServer For redundancy choose Join Farm by providing the IP or Hostname of the Master Server Type of Installation Join Farm Master Hostname IP E Slave External IP Slave Internal IP Screenshot 90 Creating or Joining a 2X ThinClientServer Farm 10 Setup will ask you
39. will automatically retrieve and use the latest 2X ThinClientOS version installed via the Management Console To install the latest 2X ThinClientOS 1 Download the latest 2XThinClientOS_ lt version number gt zip from http www 2x com downloads 2 If your thin clients boot via PXE or Etherboot extract the contents of the PXE folder in the ZIP file to the TFTP directory on the 3rd party TFTP server This is not necessary if you are using the TFTP server bundled with 2X ThinClientServer The next time the thin client boots it will use the latest 2X ThinClientOS 59 3 Install the downloaded 2X ThinClientOS version by going to the ThinClientOS node under System in the 2X ThinClientServer Management Console sidebar 2 gt lt ThinClientServer ThinClientServer GP Upload ThinClientOS Image Delete ThinClientOS Image E Set As Default f Clients Vendor Version Desktop Components generic v6 1_release 5110 H User Profiles generic v6 0_release 4773 H Information generic v6 0_release 4750 SEJ System D Thinclientos Printer Management amp Administrators Login Banners 3 Backup Servers je System Backup Licensing Total 1 item Screenshot 44 Installing the latest 2X ThinClientOS Click on Upload ThinClientOS Image Now you will be able to browse for the 2X ThinClientOS file you downloaded using the Browse button 2 gt lt ThinClientServer ThinClientServer Download the latest
40. y If you selected Local Users as your User Source Management Console main screen will not prompt you to perform this procedure and you will be able to successfully configure 2X ThinClientServer without configuring a Directory Server 38 1 Click on the Directory node under User Profiles from the sidebar This will show existing Directories If you would like to create a new Directory click on New Directory 2 gt lt ThinClientServer ThinClientServer GK Cancel T 6 Clients Domain Name Desktop Components 6 P 7 Username J User Profiles f p Password Directory E 2003 test lan 2x Primary AD Controller D Information Backup AD Controller E System Base DN CJ Licensing Screenshot 31 Configuring the Directory Server 1 1 1 2 1 3 1 4 1 5 1 6 Domain Name Enter the domain name containing the users which will need to be assigned thin client logon rights Host Enter the fully qualified domain name or alternatively the IP address of an Active Directory server Host Mirror Should the primary Active Directory server fail a mirror can be specified that contains the same user information and can be used in such situations Username Enter a username residing within the selected domain which has read access to the directory It is recommended to create a separate user for 2X ThinClientServer with a password that never expires No
41. 0 to the Windows Terminal Server can be established Please note that 2X ApplicationServer MUST be installed on the network to enable 2X RDP Published Applications i The Citrix Published Applications protocols are only available in the Enterprise Edition This connection will use the Citrix load balancing and provide a list of published desktops or applications as provisioned on the Citrix Servers Please make sure that the NFuse PNagent addons have been installed correctly on your Citrix Servers 2 3 Select the Connection Mode and the version of your 2X ApplicationServer you are running 2 4 You can choose to filter the published items that are displayed to the user You can display the published applications published desktops or both 2 5 Select the server address and Port Number The Primary Address may be a hostname or an IP address The default port number is automatically set when the protocol type is selected this value may be customized if necessary The Secondary Address can be added to provide redundancy to a secondary NIC card or Terminal Server 2 6 If you specify the ICA Published Applications protocol type you can choose to use HTTPS if it is required by your Citrix Administrator 2 7 Specify the Redirection Settings You may specify which redirection facilities sound printer disk serial ports and smart cards will be available to this protocol Cl
42. 2 46 00 92 57 10 12 72 Thinclient1 5 192 162 157 70 00 52 36 82 98 74 Total 20 tems Save Settings Test Display Settings Name Thinclient2 gt General Printer Default Setting Timezone Default Setting Operating System Version f ThinClientOS_generic v6 0 release 4 V Kernel Defaut Enable USB ml USB1 Enable CD Standard Mode v gt Input Devices Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting gt Display Settings Use Detault Settings gt Sound Settings Use Default Settings gt Login Screen Use Default Settings gt Login Banner b Desktop Shadowing Use Default Settings Screenshot 46 Checking that thin clients use the latest 2X ThinClientOS Managing Thin Clients amp Sessions Introduction The 2X ThinClientServer Management Console allows you to manage thin clients and view past and active sessions Managing the thin clients 62 Some settings can only be managed on a per thin client basis For example you can specify a resolution for a particular lower end ThinClient 2X ThinClientServer admin Log out E ThinClientServer Detaut Settings ff cients Name IP Address MAC address Username Status Vv BR Naneves Thinclent2 192 163 67 64 00 6917 74 53 38 ie Ottie 192 163 54 208 00 57 16 42 47 94 die Online 192 163 151 54 00 59 18 59 81 82 idle Online 192 162 38 50 00 74 89 14 45 68 ile Offine 192 163 163 132 00 71 27 64 96 31 die
43. 2X ThinClientServer a gt To successfully configure your 2 ThinClientServer you will need to 1 Login using the Management Console Administrator Credentials 2 Follow the wizard to quickly setup your 2 ThinClientServer For first use 3 Customise your 2X ThinClientServer configuration From the Management Console Cancel Screenshot 8 Waiting for the user to complete configuration You must now connect to the 2X ThinClientServer Management Console Follow the steps shown during installatin to start configuring your Management Console Please refer to Chapter 5 Initial Configuration of 2X ThinClientServer for detailed initial configuration information You may launch the Management Console at any time for further configuration by starting a web browser and enter the name of the machine on which 2X ThinClientServer is installed on port 980 For example http thinserver 2x com 980 Now that setup is complete you can start using your new 2X ThinClientServer Click the Finish button to close the installation wizard You can choose to automatically open 2X ThinClientServer after finishing the installation to start configuring it 19 20 2X ThinClientServer 6 1 Setup Completing the 2X ThinClientServer 6 1 Setup Wizard 2 ThinClientServer 6 1 has been installed on your computer Click Finish to close this wizard go thin go linux Screenshot 9 Completing the 2X ThinClientServer Installation procedu
44. 520 s 1 eT i i sags ozo 5 erase CED 7 p testuser1 wintest5 2003 test Jan 2x com O503MG 14 16 42 22 3 xiomara mendez menta local 1200219 10 23 15 64 3 GB switch orientation m Errors Screenshot 67 User Reports Sessions The Sessions node shows you the users that are or have connected to a terminal server There are 3 sub nodes for currently active sessions past sessions and erroneous sessions 2 ThinClientServer ThinClientServer tem Description kj f Clients lal Sessions Access logs showing current archived and erroneous user sessions k3 Desktop Components amp Reporting Detailed reports by user or client 3 User Profiles EW Information al Sessions D Active LO Archived Erroneous amp Reporting Client Reports amp User Reports w E System Licensing Screenshot 68 Accessing Sessions and Reporting Active The session log shows the username connection applied thin client name amp IP address terminal server connected to and start and end of session if terminated Archived The session log shows the details of previously terminated sessions Erroneous The session log shows the details of previously terminated sessions that generated an error 80 Support The highest node which is the ThinClientServer node shows a link to documentation and support relative to the day to day usage of 2X ThinClientServer 2 gt lt ThinClientServer E Thincli gt Dow
45. 7 118 necessary to store configuration information 2X ThinClientServer installation cannot proceed The log file indicated will provide further details to identify the issues affecting your server relevant to this error to assist in resolving the issue TSINO23 Could not start stop the MySQL server Please check both the MySQL error log file under var opt 2X thinclientserver mysql data 2XTCSmysql e rr and the 2Xlogreport txt file The post install script could not start stop the MySQL database engine necessary to store configuration information The 2X ThinClientServer installation cannot proceed The log file indicated will provide further details to identify the issues affecting your server relevant to this error to assist in resolving the issue TSINO24 Could not install upgrade the 2X ThinClientServer database The post install script could not update the MySQL databases necessary to store configuration information The 2X ThinClientServer installation cannot proceed The log file indicated will provide further details to identify the issues affecting your server relevant to this error to assist in resolving the issue TSINO25 Could not secure the the databases directory Permissions to secure the database directory for 2X ThinClientServer could not be applied TSINO26 Cound not finalise the installation While finalising the installation the configuration files could not be identified as being configured properly This
46. 89 to the Active Directory Server can be established 2 gt lt ThinClientServer U Set Access Control N Quick Start Wizard 2X DHCP Helper allows the system administrator to specify which thin clients are allowed to connect using the configured connections by applying selection rules that work by thin client MAC address Database Setup Enable DHCP Helper o Service Y Download and Install ThinClientOS image OIGE Clients must be 2 Setup Users approved D Set Access Control Clients can be approved from the Access Contol Pending section in clients Next Screenshot 22 Set Access Control 5 2X DHCP Helper allows the system administrator to specify which thin clients are allowed to connect using the configured connections by applying selection rules that work by thin client MAC address 5 1 Enable DHCP Helper Service Will forward new thin clients on the network to the 2X ThinClientServer to provide the relevant information for the thin clients to boot up 5 2 Clients must be approved The administrator must first approve any new clients for them to be able to connect to 2X ThinClientServer and boot 32 2X ThinClientServer N Quick Start Wizard amp Database Setup Download and Install ThinClientOS image Setup Users 2 Set Access Control D Create Default Desktop Component Create Default Desktop Component Select one from below Remote Desktop This desktop can be
47. 9 Edit a group Delete Group Any group can be deleted by clicking on Delete Group Note that when a group is deleted the clients will adopt the standard default setting and they will NOT be deleted Auto Assign Rules Allows you to add the MAC and IP address of a client so that when it is booted for the first time the thin client is immediately added to the specified group Add a client to a group To add a client to a group simply drag and drop the client s from the Managed node onto the chosen group You can also use the Add to Group button on the toolbar and select the group you would like the client s to join Deleting a thin client You can use this facility to eliminate from the list of thin clients available for management those thin clients that are obsolete because they are no longer connected to the network A thin client can be recovered at any time by clicking on the Recover Client button in the Deleted Node Setting default settings for all thin clients You can use this facility to provide system wide defaults for all thin clients connected to this 2X ThinClientServer All parameters described in Managing the thin clients except for 73 those parameters that are individual thin client related can be applied as system wide defaults in this section To view the default settings click on Default Settings When you are done editing the settings and would like to save click
48. A connection will now be established with the terminal server and your usual desktop will be loaded 2 gt lt ThinClientServer Welcome es ee Lo o cancel shutdown Screenshot 78 Logging in Logging off the Terminal Server If you want to shut down your session with the terminal server simply log off You will be returned to the 2X ThinClientOS screen To power off the thin client computer select Shut down 87 Accessing local shares amp storage devices tsclient Media harddisk File Edit View Favorites Tools Help ay Q pack P P search F Folders C Address E itsclient Medialharddisk 7 Go Folders x Name size type Date Modified attributes __ Desktop Shdas File Folder 4 27 2005 7 35 AM E B My Documents jhda6 File Folder 4 27 2005 7 35 AM E 5 FinePrint files Casdat File Folder My Computer cS amp 314 Floppy 4 Se Local Disk C 3 CD Drive D E Se New Volume E Se New Volume F J Control Panel Media on thinclient 2 cdrom harddisk hdas hda sdai removable g My Network Places Entire Network Recycle Bin 3 objects 16 0 KB Cyl Local intranet Ui Screenshot 79 Accessing media on the thin client 4 A T lol x Ele Edt wiew Favorites Tools
49. Cannot write server_id An error has occurred when trying to register the identity of the slave server Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSRD067 Cannot add new server entry to local database An error has occurred when registering the slave in the database Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSRDO70 Cannot remove directory content Ensure that you have enough rights to the folder containing the ThinClientOS images on the slave server TCSRDO71 Cannot create licence file An error has occurred when attempting to write the session lock file Make sure that you have the sufficient credentials to perform these operations TCSRDO72 Cannot write licence file An error has occurred when attempting to write the session lock file Make sure that you have enough disk space TCSRD0O73 License file transfer error An error has occurred when transferring the licence to the slave server TCSRDO99 An error has occured in the replication process The installation could not be completed successfully due to an error that occurred during part of the installation 2X ThinClientServer Linux Install Error Messages TSINOO1 A critical internal error occurred while executing the installation scripts The installation could not be completed successfully due to an error that occurred during part of the installation TSINOO2 Eit
50. ClientOS and Connection settings 96 Firewall Settings From Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Thin Client Web Browser 2X TCS Slave 2X TCS Master 2X TCS Master 2X TCS Slave 2X ThinClientServer 2X ThinClientServer 2X ThinClientServer Admin PC Admin PC To 2X TerminalServer Citrix Server Citrix Server MS Terminal Server 2X Application Server 2X Application Server DNS Server DHCP Server DHCP Helper NTP Server TFTP Server DHCP Helper 2X ThinClientServer 2X ThinClientServer 2X TCS Master 2X TCS Slave Domain Controller Domain Controller Thin Client Thin Client downloads 2x com Thin Client Thin Client Port TCP 22 TCP 1494 TCP 443 TCP 3389 TCP 3389 TCP 80 UDP 53 UDP 67 UDP 67 UDP 123 UDP 69 UDP 4011 TCP 943 TCP 980 TCP 943 TCP 943 TCP 389 TCP 389 UDP 161 UDP 68 TCP 80 TCP 5800 TCP 5900 Description Remote Session Remote Session Remote Session HTTPS Remote Session Remote Session Remote Session Name Resolution TCP IP Settings Retrieval TCP IP Settings Retrieval Time synchronization Operating System Retrieval TCP IP Settings Retrieval Thin Client Settings Management Console HTTP Replication queries Replication queries LDAP Queries LDAP Queries SNMP Client Status Information TCP IP Settings Delivery Automatic update checki
51. DONAIN MODE 2008 1 5 lissintienrinmenienmineiminsunueeniacios 130 FORGE SINGLE VGA a Titec tase ite teeta Rh iteitiate ki ti tat ah 130 FORGE VGA REVERSED EH scessenaiirminieinnaeinnieinenniremienen 130 RDP_VERSION 4 crisis cctince ciseneatysacnigthumat puatmatialaumaiacnasiemasattind 131 NUMLOCK FON tcc cccsiceis cane usr yc ral cine a dined a die apna 131 DESKLOCK Tii an A EANA 131 ICA HOTKEYS ON eee eE EEEE E EE ERRE 131 COAL NA e E EAE 131 LOAD RDP fe acetate diese eo lace el aha tea lacc ele abe ete h elas 131 CPD CP stead cet cits cet teh A late patna ati dgd 131 LORD 2A sci ch op aaa aaa asa Lea aaa shan 131 CODEPAGE 43 7 eienn a ae ia a e anit 131 MASTER VOLUME 99 anne E tes E a 132 BANK TIME 5 in sis chhaciittenesiantaaseirsienpteiaseavienpeaiuguiniendaataonly 132 SKIP VNG PROMPT 2H 1 ici scciss add eccctdscaacsoccasecubacaaechbaraseadacneschescioncess 132 MOUSE SERIALS r nies curse sea sasertarse iene sau EAEE tanenwss Sune vencenis 132 Specifications for 2X ThinClientOS eeceeeeeeeeeeeeeneeeeeeeeeeeeeneeeeeeees 133 PXS BOONE e a E A 133 iii Minimum Supported Specifications ccccceeeeseeeeeeceeeeeeeeeeeeeeeeenees 133 Recommended Supported Specifications ccccceeeeeeeeeeeeeeeeeeeeees 133 CD BOON Gheamh ctdceie total te aie Reaaid soba diaetsabGnat bite eat eta 134 Minimum Supported Specifications ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 134 Recommended Supported Specificatio
52. DSA key to authenticate users connecting to the NX server It will be necessary to repeat this procedure for each terminal server that you wish to support In a load balancing installation of full desktops you will only be required to set up one full desktop setting directed at the load balancer The load balancer will in turn handle session distribution to its member servers Click on Published Applications node under Desktop Connections 2 gt lt ThinClientServer ThinClientServer GK Cancel fe Clients Reece 5 G Desktop Components L Remote Desktops w Connection S Published Application Protocol RDP i Local Web Browser Connection Mode Gateway v 5 User Profiles Version ApplicationServer 5 0 and above v i Information Filter Published Applications amp Desktops AE System Primary Address ae Hening Secondary Address Port 80 HTTPS Redirection Sound Printer Disk Drive Serial Ports Smart Card Screenshot 33 Add the settings for a direct connection to a Terminal Server Enter a name for the source of your published applications and or desktops This name will not be seen in the ThinClientOS 2 2 Select the protocol type Windows RDP Citrix ICA D Please note that for a Windows RDP Published Applications Session to run successfully it will be necessary to ensure that TCP connections on port 8
53. MPLETING THE INSTALLATION PROCESS AND USING THE SOFTWARE This end user license agreement EULA is a legal agreement between you an individual a company an organisation or another person or single entity and 2 Software Ltd 2x For the 2 software product identified above If you accept the terms of the agreement click I Agree to continue You must accept the agreement to install 2X ThinClientServer 6 1 Screenshot 2 License Agreement 3 In the License Agreement dialog box review the License Agreement and click I Agree to continue with the installation 2X ThinClientServer 6 1 Setup Choose Install Location g Choose the folder in which to install 2 ThinClientServer 6 1 xX Setup will install 2 ThinClientServer 6 1 in the Following Folder To install in a different Folder click Browse and select another folder Click Next to continue Destination Folder C Program Files 2 ThinClientServer Space required 32 4MB Space available 3 1GB Screenshot 3 Choosing the installation folder 4 Choose the destination for 2X ThinClientServer and click Next 2X ThinClientServer will need a minimum of approximately 50 14 MB of free hard disk space 2X ThinClientServer 6 1 Setup Choose Install Location g Choose the folder in which to install 2x ThinClientServer 6 1 N TF this machine has more than one network card or IP address please specify the IP address which the webservice should use Web
54. Offline 192 162 206 237 00 37 79 96 30 39 idle Offline 192 163 102 43 00 35 44 89 98 68 Gde Onine 192 163 45 255 00 45 78 18 91 97 Ge Ottine 192 162 226 41 00 42 70 43 8212 idle Offline 192 163 869 105 00 95 86 50 47 62 ile Offine 19216222127 00 91 14 17 54 43 Gde Ottine 192 162 21 44 00 97 1211 80 24 idle Offline 192162246 o0927 101272 ile Ottine 1492162157 70 00 52 36 82 98 74 idle Offline a Totat 20 item Page 1 of 1 Screenshot 47 List of thin clients available for management To manage a thin client click on the Managed node under Clients All thin clients will be listed in the right pane If you want a setting to be used as a default by all thin clients then you can click on the Set Defaults button and edit the Default Client Most settings are inherited from this template client while others are used as initial default values You can use the search facility provided to filter by keywords those clients you would like view Simply type some text in the search field and those thin clients that do not match the text entered will be filtered out of the list Username Status Screenshot 48 Search Button Clicking the search button will then show a new toolbar with the following search fields e Name e IP Address e MAC Address e Username e Status Setting thin client defaults When a machine boots with the 2X ThinClientOS for the first time it uses the default settin
55. RD055 File transfer error An error has occurred during the replication process Please try again If the error persists check that the network connection is working properly TCSRD0O56 File open error A required file in the replication process is missing Ensure that all ThinClientOS images on the master server are installed correctly If the problem persists follow the instructions to generate a debug log and send it to the 2X Support Centre TCSRD057 File write error A required file in the replication process could not be written 113 114 Ensure that you have enough permissions to complete the replication process and that there is enough disk space to replicate the master server If the problem persists follow the instructions to generate a debug log and send it to the 2X Support Centre TCSRD058 Cannot register the slave server An error has occurred when registering the slave in the database Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSRD059 Post update schema mismatch The schema that was replicated does not match the schema which was originally installed on the slave server Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSRD065 Cannot open server_id An error has occurred when trying to identify the ID of the master server Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSRD066
56. THIN CNEM sscccctcicceitivieccchcst costae aaa 74 Managing Printers casccteccsscadtendicndie de cedied cadets an dca lcadtend dedicated cca bhdadect 75 Managing Banners scania tn O 77 Managing the 2X DACP Helper oi ccscics cic see cc sande cals tavetacieediceldintee cayenne 77 VIEWS Meet E chee N Sad ee athe EE Meee ee ed 78 Setting default settings for all thin Clients cceeeeeeeeeeeeeeeeeeeeeeteeeeeees 79 REPONN mane aena a eare taeda atone tect atte A 80 SESSIONS enoei es duc esc ete ne da Sela dese tea ede eee a aa Sashes 80 SUID OM sre ares vad s sad essa esas g eds eas ia ieseanligeviwas iaaesnanigevinen aueseanielvineniaueseaniadiioets 81 LICENSING Seige sees Cased a eee ve tons sas tanec a a ive naa a heen sere 81 Administrators iisi ai oa eat ii na niist 82 Backup Servers 655i be acacia adh Sten cndnodcndadistd ana ctcendadnitandedasdan dice landagedtee 83 System Backup sa cagecencecesesien dese herd edn sats chsera epi caenien nse es deia amesesaridns cant etete 84 ajigeye Oley Te a EAE E E A E E ener cary 86 Logging on to your desktop trite torte leet het eke tthe eee ted 86 Logging off the Terminal Server ccccceeeeccseccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 87 Accessing local shares amp Storage devices e cece eeeeeeeeeeeeeeeeeeeeeeeeeeeaeees 88 Printing to a local NG 25st sctehta ees ein sande hee dete enepn dn dng Sede da aniseed 89 Upgrading or Repairing a 2X ThinClientServer Installation
57. ThinClientServer do not match the credentials used in the Management Console Verify that the credentials are correct in the Management Console and try again TCSRD0O06 Administrator does not have the rights to install new slaves in this farm You do not have enough rights to install a slave server Contact your administrator TCSRD0O07 Cannot get mysqldump A critical error has occurred when replicating the database contents Follow the instructions to generate a debug log and send it to the 2X Support Centre TCSRDOO08 Invalid or expired licence key Contact your 2X ThinClientServer sales representative for an Enterprise Edition licence key TCSRD051 Cannot open session lock file An error has occurred when attempting to read the session lock file Make sure that you have the sufficient credentials to perform these operations TCSRD0O52 Cannot write session lock file An error has occurred when attempting to write the session lock file Make sure that you have the sufficient credentials to perform these operations TCSRD053 Cannot connect to the master server The IP hostname of the master server is not reachable by this server Make sure that the network configuration is correct and that the address is routable Also ensure that no ports are blocked by a firewall TCSRD054 Missing parameters An internal error has occurred Follow the instructions to generate a debug log and send it to the 2X Support Centre TCS
58. ackage being re locatable the AppArmor profiles must be configured with the new installation path The AppArmor profiles cannot be activated unless they are configured TSCS041 Could not install AppArmor profiles under etc apparmor d directory This error will be displayed when the configured profiles cannot be copied in the etc apparmor d directory This could be either a question of permissions or a case of missing profiles TSCS042 Could not activate AppArmor profiles After the profiles are copied to the etc apparmor d directory they must be activated for them to take effect This is done by reloading all AppArmor profiles in the etc apparmor d directory Check that the 2X ThinClientServer profiles have been copied in the etc apparmor d directory TSCS044 Failed to setup master server An error has occurred while setting up the master server This might due to an error while setting the master values in the MySQL database Please check for errors in the 2X log files located in the tmp 2Xlatestlogdirectory directory TSCS045 Unable to start the necessary services to configure installation The Apache and MySQL services must be started before the installation is configured as either master or a slave server Please check for errors in the 2X log files located in the tmp 2Xlatestlogdirectory directory 125 TSCS046 Cannot reload installed policy After the necessary changes the SELinux policy must be reloaded for the
59. agers must be installed on the system less more or cat Please install either one of them and restart the configuration TSCS008 Could not display the EULA file This error can be generated due to a number of reasons Please check if the EULA file is installed in the opt 2X thinclientserver msgdb lt anguage gt TSCS009 Could not restore previous backed up configuration files This error is generated if the backed up configuration files are either missing or corrupt TSCS010 Failed to detect the path for the init d directory The path to the init d directory is critical for the configuration script to be able to check start or shutdown the 2X ThinClientServer services TSCS011 Unable to call the startup script due to missing path The path to the init d directory is critical for the configuration script to be able to check start or shutdown the 2X ThinClientServer services TSCS012 No physical network interface was detected Your machine does not have a network card installed Please check your drivers and or you device if you already have a network card connected to your machine TSCS013 Please configure the conflicting services on a different port and run the configuration script again This error is displayed when there are services which might conflict with the 2X ThinClientServer services Please configure these services on a different port and run the configuration script again 121 122 TSCS014 Could not
60. at for a DHCP Server to provide TCP IP settings to the Thin Client successfully it will be necessary to ensure that 1 UDP connections on port 67 to the DHCP Server can be established 2 UDP connections on port 68 to the Thin Client can be established Please note that for a 3 Party TFTP Server to serve 2X ThinClientOS to Thin Clients successfully it will be necessary to ensure that UDP connections on port 69 to the 3 Party TFTP Server can be established Part B Booting from media 138 The 2X ThinClientOS has the capability to locate the 2X ThinClientServer in one of 2 ways a using DHCP b using DNS a using DHCP KO DHCP OL x File Action view Help esena DHCP B ies dhep 2x com 172 16 130 20 Scope 172 16 130 0 Internal Network FE Address Pool Address Leases Us Reservations G Scope Options 5 Server Options Contents of DHCP ff dhep 2x com 172 16 130 20 Running Screenshot 96 DHCP administration utility 1 If you are running a Windows DHCP server go to Start gt Administrative Tools gt DHCP on the DHCP server The DHCP configuration will start DHCP is a range of IP addresses assigned to computers g a dynamic IP address You must create and configure before dynamic IP addresses can be assigned a new scope on the Action menu click New Scope Se information about setting up a DHCP server see online
61. ation and management of thin clients and provides load balancing and redundancy of terminal servers A small footprint Linux distribution is deployed to thin clients all popular thin clients are supported OR to normal PCs allowing you to convert existing PCs to thin clients Thin client settings screen size which terminal servers to log into etc can be controlled centrally 2X ThinClientServer is thin client vendor independent You can use old computers new low cost computers and dedicated thin client devices from different vendors and manage all these thin clients through one consistent and open interface Rather then have to commit to one particular thin client vendor and be forced to buy all your hardware from that vendor you can get flexibility to choose what s best for you and the possibility to re use your old computer hardware Which Edition do need 2X ThinClientServer is available in 2 editions In both editions 10 licenses are available for an unlimited period of time with full functionality Enterprise Edition 2X ThinClientServer Enterprise Edition provides a complete feature set for the administrator to provide Thin Clients with connections to the broadest range of Server based Terminal Services including e Windows Terminal Services e 2X Application Server e NX Linux Terminal Server e Citrix Published Applications e Citrix Desktop This edition also includes features such as a fully fledged repor
62. ble CPU 200MHz Pentium with MMX Instructions RAM 32Mb HDD 64Mb CDROM none except required for installation Please note that using a Flash disk in a scenario that required a swap partition will damage the Flash disk A Flash disk can handle only a limited number of rewrites and will therefore fail very quickly if used in a swap partition scenario Recommended Supported Specifications No swap partition will be created if at least 64Mb RAM is available CPU 200MHz Pentium with MMX Instructions RAM 128Mb HDD 128Mb CDROM none optionally required for installation 135 Legacy DHCP configuration Preparing the DHCP server Windows The 2X ThinClientServer is shipped with DHCP Helper application as standard This is included in both the Standard and Enterprise editions It is encouraged to use the bundled DHCP Helper The use of such a utility is sometimes not desired due to various reasons e The 2X ThinClientServer was installed on the DHCP Server Domain Controller e The DHCP server is already handling PXE booting for other software in your network and the admin policy is to use the 3 party software e The PXE stack installed on the Thin Client is prior to version 2 0 or else has some incompatibilities It is IMPORTANT that if you are serving settings directly via your DHCP server that you do NOT send out conflicting settings by the bundled ThinClientServer It is important that you accordingly disable t
63. both the USB and hard disk As soon as the computer boots without the key inserted follow these steps to install the image to the USB disk 1 Choose 2X ThinClientOS Installer using the cursor keys and press ENTER 2 Insert the USB disk in one of the USB ports available 3 The installer will then scan the system for available installation devices The local hard disk of the machine will be listed also 4 Click OK on the welcome message 5 Select the appropriate USB disk Be careful not to select the wrong device Use the detected size as an indicator if the device has been detected correctly 6 The installer will now copy the entire 2X ThinClientOS installation CD to the USB disk The USB disk will function exactly like a bootable CD but will have the ability to save and cache data locally After it is finished the machine must be rebooted Step 5 Configure the thin client to boot from the hard disk USB After you have installed 2X ThinClientOS you must now ensure that the thin client computer will boot from the new disk Go into the computer s BIOS and check that the boot sequence starts with the hard disk or USB depending on which type of installation you have just performed Note that the 2X ThinClientOS will automatically update itself with the latest version if you have installed a later version of 2X ThinClientOS on the 2X ThinClientServer Configuring a thin client to boot from a hard disk USB
64. cedure ensure you install the new 2X ThinClientOS image by following the section entitled Installing a new 2X ThinClientOS later on in this chapter Note that 2X ThinClientServer will automatically install its own TFTP Server to allow for this functionality without additional configuration from the user This step is only necessary in the case a TFTP Server is already installed on the 2X ThinClientServer machine and providing services to the network or if you intend to use a TFTP server already commissioned elsewhere on your network Step 3 Configuring thin clients to boot via PXE Now you need to enter the BIOS of the thin client computer and configure it to boot via PXE Reboot the thin client computer enter the BIOS and check for a boot sequence entry For more information check the documentation of your thin client computer 57 Configuring a thin client to boot via Etherboot using the 2X ThinClientOS LiveCD 58 Step 1 Download the 2X ThinClientOS image Download the 2X ThinClientOS image as a ZIP file called 2XThinClientOS_ lt version number gt zip from http www 2x com downloads Note The Etherboot image is the same image used for PXE booting Therefore if you have already downloaded the PXE image you can use that same image Step 2 Copy the image to a 3 party TFTP Server optional If you are using a 3 party TFTP server instead of the one already bundled with 2X ThinClientServer please note the
65. cesseeeseeeeeeeeeeeeeseeeeeeeneneeeeees 5 What is 2X TInGlentSernver tsk eh eal oe A Se LE Aka aa 5 Which Edition do need 00 eeceeeeeceeeceseccceeeeeeeeeeeeeeaaeeeeeeeeeeeeeeesnneeeeeeeeees 5 Enterpise Edition eai e e a 5 Standard EdIO Miei eaa i a ii 6 FOWIWOKS ainn n a a DE N ocr se ono aie 6 Step 1 Booting the thin client 0 eeeecececcceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaaeees 6 Step 2 2X ThinClientOS connects to 2X ThinClientServer 7 2X ThinClientServer COMPONEMMS cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeneeeeeeeeees 9 2X ThinClientServer features ccsicx cccietiseccintdigiaiedeweieiedsidieteliweieietoseiniene wads 10 Installing 2X ThinClientServer on WiNdGOWS eeeeeeeeeeeeeeeeeeeeeeeeeees 13 System PROCUINGNVGING is miisi a ie a ia ra 13 Step i RU gt GeO 0 a aa te aaa Ee aaae aaia 13 Installing 2X ThinClientServer on LinUX cccessessseeeeeeeeeeeeeeeeeeeeeeeeeeeeees 21 MYVSISM FEQUIFEMOENIS annis r a E E tied 21 Step 1 Dependencies esoooseennenteeeeeeeeetttnrtteeeeretttnnnrtteeetrrnnnnnnneeeeeeennn 21 Step 2 RPM Install the PaCckage ccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeceneeeeeeees 21 Step 2 DEB Install the package cccccceceeeeeeeeseeeeceeeeeeeeeeeesesseeeeeeeeeees 21 Step 3 Configure server after installation cc cceeeeeeeeeeeeeeeeeeneeeeeeeees 22 Distributions With SELINUX eeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeee
66. client If you have performed a Hard Disk installation this may be due to insufficient space TCUPO08 X11R6 package failed integrity check A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP010 Failed to overlay X11R6 package A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP014 Unable to access temporary filesystem 2X ThinClientOS has run out of memory used during the update process TCUP015 Unable to mount X11R6 package A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP017 Unable to mount services package A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP018 Failed to overlay services package A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on
67. course this will be suitably compressed Popular protocols are RDP Remote Desktop protocol ICA and NX Server based computing advantages in a nutshell Server based computing is currently considered as the most efficient flexible and cost effective solution for application delivery and administration It boasts the following advantages Reduces desktop hardware investment Significantly reduces administration staffing costs Significantly reduces desktop maintenance costs Virtually removes the need for desktop upgrades Removes desktop software application upgrades Removes desktop operating system upgrades Removes viruses from the desktop Reduces training costs Reduces bandwidth costs Reduces or eliminates the need for remote office servers Reduces user downtime while waiting for help desk response Reduces system downtime through better redundancy and disaster recovery capabilities Applications available to all users anytime and anywhere Quick expansion through ease of deployment Enables standardization of corporate applications Reduces risk of data loss since data is centralized and can be more easily backed up End users will experience improved support Helps prevent theft of company data Reduces Eliminates installation of non productive software such as games Introduction to 2X ThinClientServer What is 2X ThinClientServer 2X ThinClientServer provides a complete solution for the central deployment configur
68. currently installing If there is port forwarding configured to redirect traffic to the slave TCS enter the address of the external IP of the gateway at the remote site The Slave Internal IP should be the 17 18 IP address which will be used by your thin clients to boot against the 2X ThinClientServer Firewall Issues Please note that for a member server to join a farm successfully it will be necessary to ensure that TCP connections on port 943 to the 2X ThinClientServer hosting the farm can be established 2X ThinClientServer 6 1 Setup Master ThinClientServer Credentials aX N This slave server will now Fetch a copy of all the settings from the Master ThinClientServer The duration of this operation will vary depending on the bandwidthjresources available Master ThinClientServer Credentials Username administrator Password Confirm eccccces Screenshot 7 Initiating the replication process from the Master Server This step is optional depending on if you chose to join an existing farm You must now enter the credentials to connect to the Web Based Management Console which have been previously configured on the Master Server This will then initiate the replication process and pull all the settings and files from the Master Server This can take a bit of time depending on the amount of bandwidth available between sites 10 2X ThinClientServer 6 1 Setup Configure your
69. d you are configuring a slave you are prompted for the following information Local MySQL database credentials These as in the master configuration are using to connect to the local database Master server management console credentials These credentials are used during the synchronization of the slave with the master server IP of master server The master console secure port This by default is port 943 The IP address or host name of the slave server This information will enable the master server to communicate with the slave server during the synchronization as well as when pushing updates The slave console secure port Internal IP address as seen by the thin clients This IP is used by the thin clients to communicate with the server coo ooo totototototototototokototokototoktotok Service mysql IP 127 0 8 1 Port 3306 A E E E E E E E A E E A A A A A A A A A A A A A O O Service apache IP 0 0 0 0 Port 980 943 EEEE E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E a E Service dhcphelper IP 0 0 0 0 Port 67 4011 HHOHO OOO OA A A A A A A A A O Service tftp IP 0 0 0 0 Port 69 OOOO O O O O O A A A A A A A A A A MySQL database account admin LeS E E EE E EE E E E E E E E E git E E E E E E E E E E E E E E E E E E E ok oo Master host external geoffrey Master host internal 172 19 0 40 KERER A E E A A A A A E E A E E A A A A eee ee ee Do you agree with the abov
70. data will be written to the Active Directory The username should be in the format user domain com Base DN The Base DN connection string will automatically be displayed If you are familiar with LDAP and Active Directory you can edit this string to filter out results you don t need A default Base DN is suggested when you type in your domain name This should let you browse all your Active Directory for users Password Enter a password needed by the Active Directory to authenticate the user specified above 39 1 7 Click OK when ready Desktop Components 1 You can add a Remote Desktop This desktop can be of type RDP NX or Citrix ICA These settings will connect the ThinClientOS directly to that address and provide a full not published desktop to the user If more than one full desktop will be available to the user such desktop will be accompanied by the 2X desktop with a desktop switcher and dedicated task bar To start adding Remote Desktops choose the Remote Desktops node under Desktop Components in the sidebar 2 gt lt ThinClientServer ThinClientServer GK Cancel 6 Clients Name 5 Desktop Components EJ Remote Desktops Published Application Local Web Browser Primary Address Connection Protocol RDP HLI User Profiles Secondary Address E D Information Port 3389 HEJ System SSL Licensing Encryption Method Bandwidth Low S Auto Reconnect
71. dentials set during the installation 2 ThinClientServer N Quick Start Wizard E Database Setup Choose if you want to use an External SAL Server or built in MySQL Server Built in MySQL Serer v Database Name Username Password Database Host Yendor Next Screenshot 17 Setting up the database 28 2 After login the 2X ThinClientServer Wizard is started Choose what type of database you will be using You can choose to use a local MySQL server or an external MySQL or Microsoft SQL Server database If you choose to use an external database you need to enter the following information 2 1 Database Name Enter the name of the external database 2 2 User Name Enter the username used to log into the database 2 3 Password Enter the password used to log into the database 2 4 Database Host Enter the name or IP of your database server If you are using an external Microsoft SQL Server database you need to include the name of the service with the IP or name example 192 0 0 1 SQLEXPRESS 2 5 Vendor Select the type that matches your external database 2 gt lt ThinClientServer DJ Download and Install ThinClientOS image N Quick Start Wizard Download ThinClientOS image from http www 2x com Y Database Setu P Install ThinClientOS image D Download and Install ThinClientOS image J x bad Next w Screenshot 18 Upload a 2X ThinClientOS image 3 Up
72. ds free space it will automatically create a partition of 32 megabytes and install 2X ThinClientOS 4 If it does not find unpartitioned space it will prompt you whether you wish to a Overwrite an existing partition this option will allow you to select an existing partition which the installer will use to install 2X ThinClientOS Important All data on this partition will be erased b Resize a partition this option will cause the installer to attempt to resize an existing partition by reducing it by 32 MB and then creating a new partition for the 2X ThinClientOS 53 54 c Erase entire hard disk this option will erase all data on the hard disk and create a single partition for 2X ThinClientOS d Manually partition this option will start a partitioning program and allow you to re partition the hard disk After the partitioning is complete the installer will allow you to select which partition to install 2X ThinClientOS on 5 The installer will now prompt you to install a boot loader menu This allows you to select at boot time whether to boot into 2X ThinClientOS or whether to boot into the Operating System which was originally installed 6 The installer will now copy the 2X ThinClientOS image to the hard disk After it is finished the machine must be rebooted Step 4b Installing 2X ThinClientOS on a USB disk U Be sure to make a backup of all important data before installing 2X ThinClientOS on
73. e not expired as this might cause problems when the user tries to connect into his thin client 2X ThinClientServer amp Active Directory Quick Start Wizard Configuring an Active Directory as user source for 2X ThinClientServer Database Setup Domain Name e g del company site 2 Download and Install ThinClientOS image Username eg Administrator de1 company site D Setup Users Password Primary AD Controller Je g 192 168 0 1 Backup AD Controller e g 192 168 0 2 amp Base DN L B __ eg de det de company de site Next Screenshot 20 Setting up Active Directory If you chose to use an Active Directory you need to enter the following information 4 1 Domain Name Enter the domain name containing the users which will need to be assigned thin client logon rights 30 4 2 4 3 4 4 4 5 4 6 Username Enter a username residing within the selected domain which has read access to the directory It is recommended to create a separate user for 2X ThinClientServer with a password that never expires No data will be written to the Active Directory The username should be in the format user domain com Password Enter a password needed by the Active Directory to authenticate the user specified above Primary AD Controller Enter the fully qualified domain name or the IP address of an Active Directory server Backup AD Controller Should the primary Active
74. e and that all hostnames and domain suffixes can be resolved Also check that no ports on the server are blocked Use the network diagnostics tool to troubleshoot this problem 111 TCSS029 Invalid credentials when connecting to lt host gt The credentials supplied to the 2X desktop are not valid for this host Make sure that the username password as well as the domain are correct 2X ThinClientServer Windows Slave Redundancy Error Messages 112 TCSRDOO01 This is not the master server The IP hostname of the server you provided is not a 2X ThinClientServer in master mode TCSRDOO2 The master cannot reach the slave server The external IP hostname of the slave server is not reachable by the master 2X ThinClientServer Make sure that the network configuration is correct and that the address is routable Also ensure that no ports are blocked by a firewall TCSRDOO03 Schema Mismatch The database schema of the master server does not match the one installed on this slave server Make sure that the versions of the both the master server and of this server match If the error persists follow the instructions to generate a debug log and send it to the 2X Support Centre TCSRD0O04 Session Error An error has occurred during the replication process This can be due to a network error or to lack of resources on the master of slave server TCSRD0O05 Invalid console credentials The credentials provided for the master 2X
75. e server configuration Finally all services are started and the script exits 25 Distributions with SELinux If SELinux has been configured in enforcing mode the script will test whether the 2X ThinClientServer services will start correctly If not the script will also suggest SELinux policy modifications You need to accept these modifications before these are configured inside the policy Distributions with AppArmor 2X ThinClientServer comes with a set of AppArmor profiles to add another security layer These profiles are installed when AppArmor is enabled and encapsulate all 2X ThinClientServer services Thus confined the services have limited file system access and cannot execute arbitrary utilities and programs Step 4 Open Management Console 26 You must now connect to the 2X ThinClientServer Management Console to configure the initial parameters for 2X ThinClientServer by starting a web browser and entering the name of the machine on which 2X ThinClientServer is installed on port 980 for example http thinserver 2x com 980 Please refer to Chapter 5 for detailed initial configuration information You may launch the Management Console at any time for further configuration by starting a web browser and entering the name of the machine on which 2X ThinClientServer is installed on port 980 Firewall Issues Please note that for a 2X ThinClientServer Management Console to function it will be necessary to
76. e settings Y N Screenshot 14 Review information After entering all the information you can review all details before porceeding with the configuration If you are not satisfied select No to go back and input the information again Enter Yes if you agree Please wait while configuring service mysql Please wait while configuring service apache Please wait while configuring service dhcphelper Please wait while configuring service tftp Configuring this installation as a Master server Starting 2X ThinClientServer httpd service done Starting 2X ThinClientServer mysql service done Please wait while installation is being configured Stopping 2X ThinClientServer httpd service done Stopping 2X ThinClientServer mysql service done Thankffyou for configuring the 2X ThinClientServer product Starting the 2X ThinClientServer services Starting 2X ThinClientServer httpd service jone Starting 2X ThinClientServer mysql service done Starting 2X ThinClientServer tftpd service done Starting 2X ThinClientServer dhcphelp service done Backing up the XML report and log files for future reference Screenshot 15 Services configuration and startup After you agree with all the settings each individual service is configured When this has finished the Apache and MySQL services are started and the installation configured as either master or slave Please note that this task can take a while to complete especially during a slav
77. e thin client will again boot over the network but will receive new parameters instructing it to perform a hard disk installation The installer will check if you have free unpartitioned space on the hard disk if it finds free space it will automatically create a partition of 32 megabytes and install 2X ThinClientOS If you insert a USB key at this stage the option to create a USB key install is available If it does not find unpartitioned space it will prompt you whether you wish to 3 4 1 Overwrite an existing partition this option will allow you to select an existing partition which the installer will use to install 2X ThinClientOS Important All data on this partition will be erased 3 4 2 Resize a partition this option will cause the installer to attempt to resize an existing partition by reducing it by 32 MB and then creating a new partition for the 2X ThinClientOS 3 4 3 Erase entire hard disk this option will erase all data on the hard disk and create a single partition for 2X ThinClientOS 3 4 4 Manually partition this option will start a partitioning program and allow you to re partition the hard disk After the partitioning is complete the installer will allow you to select which partition to install 2X ThinClientOS on The installer will now prompt you to install a boot loader menu This allows you to select at boot time whether to boot into 2X ThinClientOS or whether to boot into the o
78. eded and that the hardware can be used for longer periods of time on average 6 years instead of 3 years means that the capital expenses for desktops is significantly reduced Most importantly the overhead costs associated with administration maintenance support security and installation are significantly lower than with a traditional PC How does it work RDP ICA NX 3 Thin Client Terminal Server Figure 1 Server Based Computing The server based computing technology revolves around 3 main components Ts A multi user operating system that allows multiple users to log on and work concurrently using applications in separate protected sessions on a single server Examples of terminal servers are Microsoft Terminal Services 2000 2003 Citrix Metaframe and 2X TerminalServer for Linux A thin client which runs a minimal amount of software but at least one program that connects to the terminal server The thin client and the terminal server can be running completely different types of operating systems For example Linux based thin clients are currently the most popular way to connect to a Windows terminal server On the thin client there will be a program such as rdesktop Linux or Remote Desktop Connection Windows to connect to the terminal server A protocol to allow the terminal server and thin client to communicate and send only the keystrokes mouse clicks and screen updates across the network Of
79. eeeeeeeseeneeeeeeees 26 Distributions with ADDAIMOl ceeceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeneeeeeeeees 26 Step 4 Open Management Console cccccceeeeeeeeeeeeeeeeeeeeeeeeeetneeeeeeees 26 2X ThinClientServer Startup Configuration ccccscsssseeeeeeeeeeeeeeeeeeeeeeees 27 To complete installation of 2X ThinClientServer cccceeeeeeeeeeeetees 27 Configuring 2X ThinClientServer scssseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 37 Log into 2X ThinClientServer cccccceeeeeeeeeeeeneeeeeeeeeeeeeeeeeeneeeeeeeeeeeenees 37 Configuring the Directory Server c cccceeeeeeeeeeeeeeneeeeeeeeeeeeeeeteneeeeeeees 38 Desktop Component 0 ceeeeeeeececeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeas 40 VISOR PY OTNGS cic sree sells E spec iste ice tse ews uaed ong E rea ved eeceasted une 45 2X MMVII MTA cles ciel asec alec ea cle ce ed edhe a 49 Preparing the Thin Clients sisisicciicccisicincncaavincudasddncntuatancwdecuivcccaadiacudadwaccudsant 51 IMrOdUCIO M siea ne te rier errr reenter Terres rr renner me rer err ree nate 51 Thin Client System Requirement cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeees 52 Configuring a thin client to boot from a hard disk USB or flash disk AGAR IN pic 21 ranea e r a mere ree frien e a ea reer rer mia erate aan 52 Step 1 Downloading the thin client OS ccccceeeeeeeeeeeeeeeteeeeeeeeeeeeeeeee 52 Step 2 Burning t
80. elect the backup set for restore and click the Restore Backup button Upon the completion the Management Console will resume from the login screen Download Backup Select the backup set for download and click the Download icon The Management Console will now prompt for a location to save the file This feature allows the creation of off site backups This file may later be used to restore from off site backup by clicking the Restore From File button browsing for the file to restore and clicking the OK button Restore From File Upload a backup file which was previously downloaded from the server to be used to restore the system to an earlier time Delete Backup Select the backup set for deletion and click the Delete icon 85 Thin client user manual Introduction Connecting and working on a terminal server is transparent compared to working on a normal PC However there a few small differences which are detailed in this chapter It makes sense to copy and paste this chapter into an email and send to users who have been switched to thin client desktops Logging on to your desktop 86 2X ThinClientOS 6 0 www 2x com Copyright 2005 2008 2X Software Ltd All Rights Reserved Screenshot 77 2X ThinClientOS booting up When you switch on your thin client computer 2X ThinClientOS will present you a logon screen Enter your login name hit tab and enter your password Now hit enter or click OK
81. erly This error will be displayed if no rules can be detected TSCS027 Could not display the SELinux rules file Please check under var opt 2X thinclientserver backup directory The SELinux rules are saved to a file in the var opt 2X thinclientserver backup directory This is done so that the user can confirm whether he she wants the rules to be applied to the installed SELinux policy This error is displayed if the rules file is missing TSCS028 Could not detect the installed policy name The configuration script could not detect the installed SELinux policy name 123 124 TSCS029 Unable to install the necessary packages The configuration script could not install the necessary SELinux packages to be able to configure the SELinux policy TSCS030 Could not backup the current policy directory Before attempting any SELinux policy configuration changes the old policy directory is backed up If the backup process fails this error will be displayed TSCS031 Failed to append the custom rules to the policy s local te file The configuration script failed to add the SELinux determined rules to the policy s local te file TSCS032 Unable to rebuild and load the new policy The SELinux policy was not rebuilt and reloaded successfully This is necessary for changes to the policy to take effect TSCS033 Failed to compile the 2Xthinclientserver policy module The 2Xthinclientserver policy module failed to compile T
82. esolution Colour Depth Refresh Rate Hz Video Card Driver Display Manager Dual Desktop Screensaver b Sound Settings b Login Screen b Login Banner b Desktop Shadowing Screenshot 58 Adding a New Group Edit Group Any group can be edited by selecting the group you want to edit and changing the settings from the frame that loads below ImPS 2 Generic 101 key PC United Kingdom gb O 1024x768 24 bit 60 Default Setting v Performance Xorg v C Enable Flip Screens Disabled v Lock Desktop Enable Sound Sound Yolume 40 Use Default Settings Use Default Settings 2X ThinClientServer ThinClientServer GP New Group Delete Group E Auto Assign Rules 5 f Clients Group Name Auto Assign Rules padini Standalone Fests i amp Groups 2X Group Access Control aG Views Deleted Desktop Components 5 E User Profik informati Total 1 item Licensing G Save Settings Group Name 2X Group gt Operating System gt Input Devices M d Layout United Kingdom gb gt Display Settings R ur Depth 16 bit Refresh Rate Hz 60 Video Card Driver Default Setting Display Manager Performance Xorg Disabled Sound Settings E Login Screen Login Banner Desktop Shadowing Use Default Settings Screenshot 5
83. est version Thin Client System Requirements Any thin client computer with a Pentium processor or higher 32 MB of RAM is needed for CD ROM USB or hard disk 64 MB of RAM is needed for PXE or Etherboot 450 MHz processor or higher If you want to boot via PXE ensure that your thin client device supports PXE booting Not all thin clients or computers can boot via PXE If you want to boot via USB disk ensure that your thin client device supports USB disk booting Not all thin clients or computers can boot via USB disks If you want to boot via Etherboot ensure that your thin client device has a supported network card A list of supported network cards can be found here http www etherboot org db Configuring a thin client to boot from a hard disk USB or flash disk CD install 52 U Be sure to make a backup of all data before attempting to install Step 1 Downloading the thin client OS Download the 2X ThinClientOS image as an ISO file called 2XThinClientOS_ lt version number gt iso from http www 2x com thinclientserver Step 2 Burning the ISO image to a CD ROM Now burn the downloaded image to CD ROM To do this If using Windows XP and Nero Burning ROM simply go to menu Recorder choose option Burn Image and select the downloaded ISO file If using Linux amp K8B simply go to Burn CD Select the ISO image and click Start Use good quality CD ROM avoid CD RW media which is k
84. eters in config_device The video card has been initialized incorrectly with the wrong set of parameters Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSX004 Internal error Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSX005 Wrong number of parameters in config_device_dual The video card has been initialized incorrectly with the wrong set of parameters Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSX006 Internal error Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSX007 No working configuration was found All possible video configurations have been attempted and no working configuration was found Follow the instructions to generate a debug log and send them to the 2X Support Centre TCSX008 Unable to download video card driver There seems to be an error while downloading the video card driver for the 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space TCSX009 No banner was received from 2X ThinClientServer There seems to be an error while downloading the logon banner for 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk in
85. ettings b Sound Settings Use Default Settings b Login Screen Use Default Settings b Login Banner Desktop Shadowing Use Default Settings WNC Service Request Permission Password Screenshot 57 Setting shadowing parameters You can enable session shadowing for the thin client and specify the relevant password in this section Click on the Connect Now button to start a shadowing session to this thin client Groups A group can be created which defines a certain set of settings that affect all the thin clients which are members of the group The settings are the same as those described in the previous sections but do not apply to a single thin client They apply to a number of thin clients that are members of the Group Create a Group Click on the Groups node under Clients and click on New Group 71 12 2 gt lt ThinClientServer ThinClientServer SfE Clients G Managed E Standalone 6 Groups H Access Control ES Views Deleted Desktop Components HE User Profiles H Information HE System Licensing ok Cancel Group Name 2X Developers General Hostname Printer Default Setting b Timezone Europe Malta v Operating System Version Default Setting Kernel 26 v Enable USB USB 1 v Enable CD Standard Mode V Input Devices Mouse Model Keyboard Model Keyboard Layout Display Settings Use Default Settings R
86. following Upon boot the thin client must find a TFTP server and download the 2X ThinClientOS image Therefore you must extract the contents of the PXE folder found within the downloaded 2XThinClientOS zip file to the directory from which the TFTP server serves files The industry default is X tftproot To install the remaining files needed during the boot procedure ensure you install the new 2X ThinClientOS image by following the section entitled Installing a new 2X ThinClientOS later on in this chapter Note that 2X ThinClientServer will automatically install its own TFTP Server to allow for this functionality without additional configuration from the user This step is only necessary in the case a TFTP Server is already installed on the 2X ThinClientServer machine and providing services to the network or if you intend to use a TFTP server already commissioned elsewhere on your network Step 3 Download the 2X ThinClientOS LiveCD The 2X ThinClientOS LiveCD provides the option to boot over the network from your CD ROM using Etherboot If you wish to use a floppy disk or hard drive to boot via Etherboot you can proceed directly to Step 6 Download the 2X ThinClientOS image as an ISO file called 2XThinClientOS_ lt version number gt iso from http www 2x com downloads Step 4 Burning the ISO image to a CD ROM To burn the downloaded image to CD ROM e If using Windows XP and Nero Burning ROM simply go to menu Reco
87. g command 2Xthinclientserver_conf sh Welcome to the 2X ThinClientServer configuration script Please follow the instructions carefully Preparing report XML file and detecting critical tools Backing up current configuration files Determining an appropriate pager Using pager less Do you want to review the End User License Agreement Y N n Do you accept the End User License Agreement Y N y Checking that no 2X ThinClientServer services are running Determining your network setup Testing whether SELinux is enabled SELinux is currently disabled Skipping SELinux configuration Testing whether Apparmor is enabled Apparmor is currently disabled Skipping Apparmor configuration Testing for the existance of a firewall No firewall was detected The number of interfaces installed is 3 Do you want the script to auto detect the best configuration Y N Screenshot 10 Auto detection and licence review In the first part the configuration script detects whether all necessary tools are present on the system Then it backs the current configuration files for safe keeping You can then review the license agreement and accept to continue Next the network and security setup is probed You are then shown the total number of network interfaces installed on the machine If you have only one interface localhost is ommitted here installed then the script will automatically detect the best configuration
88. g thin client settings aborting login session 2X ThinClientServer failed to send one or more required settings This could be caused by a network transmission error or 2X ThinClientServer is no longer available TCSS015 Missing session settings aborting login session 2X ThinClientServer failed to send one or more required settings This could be caused by a network transmission error or 2X ThinClientServer is no longer available TCSS017 An error has occured to populate the 2X managed desktop The list of published applications has caused an error in creating the appropriate 2X managed desktop Reduce the list of published applications to identify which is the problem TCSS018 No published applications are available The user has no published applications available from the Terminal Server farm Please check the applications provisioning for the particular user TCSS020 No published applications are available The user has no published applications available from the Terminal Server farm Please check the applications provisioning for the particular user Also check that all IP addresses and ports to the Farm are set correctly and that the username with the given domain and credentials have access to a set of applications TCSS021 Unable to populate protocol sessions An error has occurred when transferring the list of session settings for the user from the ThinClientServer This could be due to a network error or due to a mis
89. ght click and select New Host A to create a new A record 4 Enter thinserver and the IP address of the 2X ThinClientServer machine Click Add Host to enter the record Note Ensure that the DNS suffix assigned to the machine by the DHCP server matches the domain selected in 2 above 5 You can confirm that the previous 4 steps have been performed correctly by executing from a command prompt ping thinserver internal 2x com replacing internal 2x com with the domain selected in step 2 above If the ping command does NOT receive a response please review the above steps carefully and identify where you could have made an error with the configuration steps 6 If the ping command receives a response you are ready to proceed to the next step Firewall Issues Please note that for a DNS Server to resolve host and domain names successfully it will be necessary to ensure that TCP connections on port 53 to the DNS Server can be established Preparing the DHCP server Linux The 2X ThinClientServer is shipped with DHCP Helper application as standard This is included in both the Standard and Enterprise editions The use of such a utility is sometimes not desired due to various reasons e The 2X ThinClientServer was installed on the DHCP Server Domain Controller e The DHCP server is already handling PXE booting for other software in your network and the admin policy is to use
90. gs in the default client This can be accessed by clicking on the Default Settings button inside the Managed node under Clients The layout of the settings is exactly like that of a real ThinClient The difference is that those settings will affect all clients which have no explicit custom settings The purpose of this option is to quickly set common settings which exist in your current scenario due to a particular manufacturer or country First boot a test thin client and make sure that you have identified all settings that are required to boot it correctly by editing the thin client itself Once you think you have a good template copy the common settings to the Default Client so that they will be automatically inherited by all your other clients Editing thin client settings To edit any thin client settings simply click on the thin client name This will load the details in the bottom frame of the page 63 64 You can alter any of the settings To save click the Save Settings button General settings ls Save Settings Test Display Settings Name Thinclient2 w General Hostname Printer Default Setting v ERER DOA A A Screenshot 49 Edit thin client general settings Name Allows you to enter a recognizable name for the thin client Hostname Allows you to set the hostname the machine will respond to on the network Printer Allows you to enable o
91. he ISO image to a CD ROM ecceceeeeeeeeeeeeeeeeee 52 Step 3 Configure the thin client to boot from CD ROM 0 53 Step 4a Installing 2X ThinClientOS on the hard disk cccccceee 53 Step 4b Installing 2X ThinClientOS on a USB disk cccceeeeeeeees 54 Step 5 Configure the thin client to boot from the hard disk USB 54 Configuring a thin client to boot from a hard disk USB or flash disk Network instal cecen a taste atte tar a E EEA 55 Configuring a thin client to boot via PXE 0 ceeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeees 57 Step 1 Download the 2X ThinClientOS image eeeeeeeeeeeeeeeees 57 Step 2 Copy the image to a 3 party TFTP Server optional 57 Step 3 Configuring thin clients to boot via PXE cccccccecceeeeeeeeeees 57 Configuring a thin client to boot via Etherboot using the 2X ThinClientOS EIVEC Dic desudatneiead Gucccndainoncntdsed dendachdeanbiceteuaad Mondelanbactetaees 58 Step 1 Download the 2X ThinClientOS image 2 eeeeeeeeeeeeeeees 58 Step 2 Copy the image to a 3 party TFTP Server optional 58 Step 3 Download the 2X ThinClientOS LiveCD cccccceeceeeeeeeeeees 58 Step 4 Burning the ISO image to a CD ROM ccceeeeeeeeeeeeeeteeeee 58 Step 5 Configure the thin client to boot from CD ROM 0 59 Installing a new version of 2X ThinClientOS
92. he service or use the Whitelist Blacklist functionality to avoid conflicting multiple broadcasts which can give sporadic errors If you will NOT be booting ANY thin clients over the network you can proceed directly to Part B Part A Booting over the Network 136 If your thin client will be booting via PXE or Etherboot you have to configure your DHCP server to tell the thin clients where the TFTP server is located in order to download 2X ThinClientOS 1 If you are running a Windows DHCP server go to Start gt Administrative Tools gt DHCP on the DHCP server The DHCP configuration will start Screenshot 94 DHCP administration utility 2 Right click the Scope gt Scope Options node and select Configure options If you have multiple subnets be sure to select the scope options of the subnet in which you wish to use 2X ThinClientServer Scope Options O 065 NIS Servers amp list of IP M 066 Boot Server Host Name TFTP boot M 067 Bootfile Name Bootfile Na C 068 Mobile IP Home Agents Mobile IP he Screenshot 95 DHCP scope options 137 3 In the scope options dialog browse down to 066 Boot Server Host Name and enter the IP address of your TFTP 2X ThinClientServer machine these will be different ONLY if you are using a third party TFTP server 4 Browse to the 067 Bootfile Name option and enter a String Value of pxelinux 0 Firewall Issues Please note th
93. her critical tools are missing or could not detect critical directories Please check the 2X files under tmp Before proceeding with the installation the package checks for all the required tools and important directories This error is displayed if either a required tool or an important directory is missing TSINOO3 Could not create the directory file log structure Please check the 2X files under tmp During the installation a random directoy is created under tmp that contains the current installation log files If this directory cannot be created this error message is displayed TSINOO4 Could not service request lt xml request gt This is a generic error message that is displayed when a particular xml request could not be complete Please review the error message for more information about what is causing the problem TSINOO5 Could not read information from the XML report file Please check that the 2X _ report _ file 2Xdetectionreport xml exists This error is displayed when the xml request does not return any information 115 116 TSINOO6 The previous installation might be corrupt Please remove it completely and re install your latest version An error has occurred during the update which does not allow you to use your previous version of 2X ThinClientServer Uninstall your current versions and install your latest version TSINOO7 The FQDN and the local hostnames resolve to different IPs The IP addresses resol
94. his is necessary before packaging and loading the module TSCS034 Could not package the compiled 2Xthinclientserver policy module The SELinux tools failed to package the compiled 2Xthinclientserver policy module TSCS035 Could not move the new 2Xthinclientserver policy module to the policy share directory The configuration script failed to copy the new 2xXthinclientserver policy module to the policy share directory This is necessary before loading the 2Xthinclientserver policy module TSCS036 Could not load the new 2Xthinclientserver policy module The configuration script failed to load the new 2Xthinclientserver policy module from the policy share directory This is necessary for the policy changes to take effect TSCS037 Could not switch SELinux to permissive mode The configuration script failed to set the SELinux state to permissive mode before trying to determine the SElinux rules TSCS038 Could not switch SELinux to enforcing mode The configuration script failed to set the SELinux state to enforcing mode before trying to test whether the 2X ThinClientServer services started correctly TSCS039 Could not populate the list of AppArmor profiles to install If AppArmor is enabled a set of profiles is installed into the etc apparmor d directory This process cannot be done if the configuration script cannot acquire the list of the profiles to install TSCS040 Could not configure AppArmor profiles Due to the RPM p
95. ick on the OK button when ready 1 It will be necessary to repeat this procedure for each machine providing a list of applications that you wish to support 44 Next you can add the settings for a customized web browser on the ThinClientOS This will be added to the desktop and such settings cannot be changed by the user Make sure that the Thin Client has enough RAM to accommodate the multiple web pages that are displayed since more memory will be required and it depends on the web pages being rendered 2X ThinClientServer ThinClientServer GK Cancel fj Clients None 5 Desktop Components FFS LJ Remote Desktops 9 Published Application Homepage L Local Web Browser Flash E User Profiles Java Information Media Player System Fullscreen Licensing Bookmarks Name URL Add Bookmark w Proxy Settings HTTP Pot HPs Port FTP Pot Enable HTTP 1 1 Use proxy for local server Use automatic proxy configuration Screenshot 34 Add the settings for a local web browser on the thin client 3 1 Enter a name for the web browser This name will be used on the 2X desktop 3 2 Set the default homepage for the browser 3 3 Select if you want to add Flash support and which version Each plug in will require more memory and local storage on the ThinClientOS 3 4 Select if you wan
96. ient computers Furthermore the server is in the server room which is far more secure than on the user s desk 6 Less prone to viruses and security breaches Servers are by definition better managed and because the server OS is more secure it s far more difficult for a computer to get infected by a virus 7 Eliminates patch management of clients Clients are not running Windows there is no need to patch the desktop computers on a regular basis 8 Server based computing reduces Total Cost of Ownership TCO by as much as 50 9 Scalability New servers and clients can easily be added to the network 10 Increased availability Its easy to make the terminal servers fault tolerant and to perform load balancing In addition servers are inherently designed to be more reliable than your average desktop What are thin clients A thin client is a general term for a device that relies on a server to operate It provides a display device keyboard and mouse and basic processing power in order to interact with the server It does not store any of the data locally it s very thin in features and functionality hence the term thin client A thin client often does not have local storage and requires little processing resources Thin client hardware can be a converted old PC a dedicated thin client device or simply a new low cost PC with a thin client OS installed The fact that little processing power is ne
97. igure a thin client or computer to boot 2X ThinClientOS 2X ThinClientOS can be booted from a storage device CD ROM hard disk USB or flash disk or it can boot over the network PXE or Etherboot Etherboot works very similar to PXE however it does not rely on the BIOS of the computer to boot via the network but on a small boot image copied to a CD ROM floppy disk a hard disk USB disk or even the ROM of a network card For more information about the boot methods and how 2X ThinClientServer works see Introduction to 2X ThinClientServer The 2X ThinClientOS is provided in the form of 2 files and can be downloaded from the http Awww 2x com website The 2X ThinClientOS is provided as 1 an ISO file to burn on a CD ROM The file name is called 2XThinClientOS_ lt version number gt iso This can be used to e boot from the network e install on to the hard disk or flash disk e install to a bootable USB disk e boot from CD e boot into a set of network diagnostic tools 2 a ZIP file to be installed onto 2X ThinClientServer or else to be extracted to the TFTP server directory 2X ThinClientOS will then be downloaded and booted by thin clients configured to boot via PXE or Etherboot The file name is called 2XThinClientOS_ lt versionnumber gt zip This same file is also used to update the version on the 2X ThinClientServer so that thin clients that have 2X ThinClientOS installed on the hard disk can automatically download the lat
98. imezone Default Setting b Operating System Version Default Setting Kernel Default USB 1 Standard Mode w Input Devices Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting v Screenshot 51 List of Input Devices settings available for customization Mouse Model Specify the mouse attached to the thin client Keyboard model Specify the keyboard attached to the thin client Keyboard layout Select the appropriate keyboard layout Display Settings Name Thinclient2 b General Printer Default Setting Timezone Default Setting b Operating System Version Default Setting Kernel Default USB 1 Standard Mode b Input Devices Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting w Display Settings Use Default Settings ivi Resolution Colour Depth Refresh Rate Hz Video Card Driver Display Manager Dual Desktop g Enable Flip Screens Screensaver Lock Desktop Screenshot 52 Display Settings customization options Use Default Settings This will use the default settings that can be set for all the thin clients By default this is enabled Resolution Specify the resolution you would like 2X ThinClientOS to use Colour Depth Specify the number of colours used by 2X ThinClientOS This is subject to the memory available to the video card Refre
99. ing affects the amount of time the ThinClientOS will wait to blank the screen as an effort to reduce screen burn screen saver The amount quoted is in minutes If you do not want to enable the built in screen saver you can safely omit the option SKIP_VNC_PROMPT 1 When client shadowing is enabled a prompt is displayed on screen to notify the user that an administrator is going to switch on the shadowing service This is required by law in most countries If you want to disable the display of the prompt and enable shadowing anyway set the option above Note that it s the responsibility of the Administrator to make sure that the users are notified separately about the shadowing service if need be MOUSE_SERIAL 1 This setting should only be set to 1 if you are using a mouse which is plugged in through a serial port This avoids erratic behavior of the mouse when using serial redirection in an RDP session Specifications for 2X ThinClientOS The specifications of your Thin Client depend on two factors Boot Method and amount of items being published to the desktop The following guidelines are given to grasp a better idea of the capabilities you will be capable of using depending on your available specifications A PXE boot method affects the amount of RAM required by the 2X ThinClientOS since this is used to store the program files It will also affect startup time depending on the congestion of the network If you have the availabi
100. inter aP Server properties amp gt Set up Faxing Other Places 9 Control Panel gS Scanners and Cameras My Documents Y My Computer Details 5 objects Screenshot 81 Printing to a printer connected to the thin client If you have a printer connected to the thin client and if this printer has been installed and configured via the 2X Management Console then the printer will show up in Printers and Faxes and you can print using this local printer 89 Upgrading or Repairing a 2X ThinClientServer Installation Upgrading 2X ThinClientServer 1 Run setup by double clicking on the file 2XThinClient 6_x setup exe 2X ThinClientServer 6 1 Uninstall Application Maintenance This machine already has 2 ThinClientServer installed Application Maintenance Uninstall WARNING Uninstalling will remove your current installation of 2x ThinClientServer Screenshot 82 Upgrading 2X ThinClientServer 2 You will be informed with a window that the upgrade will require a new licence key If you want to proceed click Yes 2X ThinClientServer 6 1 Uninstall 2 This upgrade will require you to activate your installation with a new licence key and will be disabled otherwise Are you sure you want to upgrade now Screenshot 83 Upgrade prompt 3 Click Next to proceed with the upgrade The Install Wizard will proceed to uninstall the current version of the progra
101. interface Settings IP If you use the Auto setting 2X ThinClientServer will accept connections from any network interface Screenshot 4 Choosing the IP addresses for the service to listen on If you have multiple network cards or multiple IP addresses on one network card setup will ask you for the IP address to which the 2X ThinClientServer must bind Selecting Auto will let the system decide which is the default IP address to use by the ThinClientServer 2X ThinClientServer 6 1 Setup Create Administrator Account 2x Choose a username and a password for the Management Console Administrator The credentials will also be used to secure the database Administrator Credentials Username administrator Password eeecceee Confirm eeeccee Screenshot 5 Setting the database credentials 6 Setup will ask you for the username and password that will be used to connect to the 2X ThinClientServer database and login to the Management Console Click Install to start the installation 2X ThinClientServer 6 1 Setup Installing Please wait while 2x ThinClientServer 6 1 is being installed Extract thinclientos_post php BRRRRRRRRRRRRRR RRR R RRR 7 Setup will now copy all files and install the necessary services Setup will have installed the following new services 16 e 2X ThinClientServer Management Console web based e 2X TFTP e 2X DHCP Helper e MySQL Windows XP Service
102. is not listed 1 2 3 4 Obtain your printer driver INF file Return to the main Printer Management screen Click on Upload Printer Driver Click on the Browse button and select the appropriate INF file containing the setup information for your printer The Manufacturer field and the Model field will now list the information contained in the INF file selected Select the appropriate manufacturer and printer and click OK You will be returned to the Printer Management node The newly installed printer can now be added using the steps indicated 2 gt lt ThinClientServer ThinClientServer E Defaut Settings 8 Delete B Assign to Group Power Options fi Clients Name IP Address MAC ac E Managed 192 163 67 54 E Standalone Thinclient3 192 163 54 208 00 57 16 5 Groups Thinclient4 192 163 151 54 00 59 16 2X Group ThinclientS 192 162 38 50 00 71 89 Access Control Thinclient6 192 163 163 132 00 74 27 HE Views Thinclient 192 162 206 237 00 37 79 Deleted Thinclient8 192 163 102 43 00 35 44 al Desktop Components Thinclient9 192 163 45 255 00 45 78 T Thincliant1 n 199169 996 A1 0 AD7O 0 User Profiles Total 20 items Information 3 amp System Save Settings Test Display Settings D Thinclientos G Printer Management Name Thinclient2 amp Administrators General Login Banners Hostname 8 Backup Servers SHAG a a ay
103. istance please contact 2X Technical Support TCMRO03 Distribution not found Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a bootable CD from an ISO file For further assistance please contact 2X Technical Support TCMRO004 Not enough memory to create root partition in ram Insufficient memory for correct operation Please refer to minimum hardware specifications in Chapter 14 TCMRO005 Unable to load unionfs module Corrupt installation detected Please contact 2X Technical Support TCMROO06 Unable to mount distribution media Reconfigure your thin client s BIOS settings to disable DMA or UDMA features on all IDE channels Please contact 2X Technical Support TCMRO007 Distribution version mismatch Corrupt installation detected Please contact 2X Technical Support TCMRO008 rootdisk img failed integrity check Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a bootable CD from an ISO file For further assistance please contact 2X Technical Support TCMR011_install img failed integrity check Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a bootable CD from an ISO file For further assistance please contact 2X Technical Support TCMR012 Unable to mount rootdisk image Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a b
104. l send an attachment which you will then need to send to support for activation 81 2 gt lt ThinClientServer ThinClientServer ok Cancel f Clients Offline Mode C 5 Desktop Components H j Full Name 2X Software 0 User Profiles E Information Company 2X Software E g System Telephone 1 866 970 6262 Licensing E mail sales 2x com Country United States v License Key Screenshot 70 Licensing 82 Administrators This node will allow the user to manage credentials for access to the Management Console and the parameters assigned to each administrator 2 gt lt ThinClientServer E ThinClientServer GP New Administrator ie Clients Desktop Components 5 User Profiles H Information system gt Thinclientos G Printer Management amp Administrators Login Banners Username admin 5 Backup Servers System Backup Licensing Total 1 item Screenshot 71 Administrators Frame New Administrator Click the New Administrator button to add an Administrator to the list specifying the username password and session timeout duration Click OK to save the new administrator 2 gt lt ThinClientServer ThinClientServer g ok Cancel H ca bua Username H E Desktop Components g5 User Profiles H 4 Information Session Timeout 30 Minutes v 2 System gt Thinclientos B Printer Management
105. lity of a fixed disk inside the Thin Client do consider to use it since it will avoid unnecessary traffic and offer better redundancy in the event of network outages Booting off the CD ROM offers two options By default it provides the necessary hooks to boot over the network for Thin Clients with network cards which do not offer PXE booting It optionally provides an installer as well as a live demo which can be run from the CD itself The Live CD should be used only for evaluation since updating a site wide installation by re burning new images is not suggested and or scalable PXE Booting Minimum Supported Specifications CPU 200MHz Pentium with MMX Instructions e RAM 64Mb HDD none e CDROM none Recommended Supported Specifications CPU 800MHz Pentium with MMX Instructions e RAM 128Mb HDD none e CDROM none 133 CD Booting Minimum Supported Specifications CPU 200MHz Pentium with MMX Instructions e RAM 32Mb HDD none CDROM CD Reader Recommended Supported Specifications CPU 200MHz Pentium with MMX Instructions e RAM 128Mb HDD none CDROM CD Reader 134 HDD Flash Booting Minimum Supported Specifications o No swap partition will be created if at least 64Mb RAM is available CPU 200MHz Pentium with MMX Instructions RAM 64Mb HDD 32Mb CDROM none except required for installation o A swap partition will be created if less that 64Mb RAM is availa
106. load a version of 2X ThinClientOS to be used by the thin clients connecting to 2X ThinClientServer The latest 2X ThinClientOS can be downloaded from the 2X ThinClientServer downloads page 29 2 ThinClientServer Setup Users N Quick Start Wizard Connection profiles are linked to user names You can choose whether you want these links to be established to users groups or organisational units in your existing network directory e g Active Directory or to a separate directory just used for 2X ThinClientServer 2 Database Setup Connection profiles define how and to which terminal server a user should connect to If you have Active Directory we recommend selecting Active Directory Download and Install ThinClientOS image Active Directory D Setup Users Configuring an Active Directory as user source for 2X ThinClientServer Local Users Configure 2X ThinClientServer user source without configuring an Active Directory WARNING It will NOT be possible to reverse this choice once selected and confirmed To change user source you MUST uninstall and re install 2X ThinClientServer Screenshot 19 Select the user source for 2X ThinClientServer 4 If you will be using Active Directory to retrieve lists of users groups and organisational units select Active Directory If you will be using local users for the list of users to manage select Local Users Make sure that the Active Directory accounts ar
107. m retaining any settings and configuration files Click on Finish in the next dialog to proceed with installing the new version 90 2X ThinClientServer 6 1 Uninstall Uninstalling Please wait while 2X ThinClientServer 6 1 is being uninstalled Stopping 2 ThinClientServer DHCP Helper Service Screenshot 84 Uninstall 2X ThinClientServer 6 1 Uninstall Completing the 2X ThinClientServer 6 1 Uninstall Wizard 2 ThinClientServer 6 1 has been uninstalled from your computer Click Finish to close this wizard 22 go thin go linux Screenshot 85 Installing the new version of 2X ThinClientServer Click Next to proceed to the License agreement page Click I Agree to accept the License Agreement You must accept the agreement to install 2X ThinClientServer 91 6 92 2X ThinClientServer 6 1 Setup License Agreement Please review the license terms before installing 2 ThinClientServer 6 1 Press Page Down to see the rest of the agreement END USER LICENSE AGREEMENT EULA SOFTWARE PRODUCT 2 ThinClientServer 6 1 LICENSED COPIES 1 IMPORTANT READ CAREFULLY BEFORE COMPLETING THE INSTALLATION PROCESS AND USING THE SOFTWARE This end user license agreement EULA is a legal agreement between you an individual a company an organisation or another person or single entity and 2 Software Ltd 2 For the 2 software product identified above IF you accept the terms of the agree
108. ment click I Agree to continue You must accept the agreement to install 2 ThinClientServer 6 1 myz 19 3 Eeee rage Screenshot 86 The 2X ThinClientServer License Agreement The next dialog will show you the destination folder where the upgraded files will be installed Click Next 2X ThinClientServer 6 1 Setup Choose Install Location g Choose the folder in which to install 2 ThinClientServer 6 1 xX Setup will install 2X ThinClientServer 6 1 in the Following Folder To install in a different Folder click Browse and select another folder Click Next to continue Destination Folder ram Files 2 C Progra Space required 32 2MB Space available 2 8GB Screenshot 87 The Destination Folder If you have multiple network cards or multiple IP addresses on one network card setup will ask you for the IP address to which the 2X ThinClientServer must bind Select Auto unless you want to exclude a particular network card 2X ThinClientServer 6 1 Setup Choose Install Location g Choose the folder in which to install 2x ThinClientServer 6 1 xX If this machine has more than one network card or IP address please specify the IP address which the webservice should use Web interface Settings 1P C If you use the Auto setting 2X ThinClientServer will accept connections From any network interface Screenshot 88 Choose the IP Address 93 8 Setup will ask you for a username and password for
109. mponents generic v6 1_release 5110 4 User Profiles generic v6 0_release 4773 D Information generic v6 0_release 4750 E System D Thinciientos Printer Management amp Administrators Login Banners G Backup Servers System Backup Licensing Total 1 item Screenshot 41 2X ThinClientOS 1 1 Click the Browse button to locate and select the file downloaded Click on OK to install the new image Once the file is uploaded successfully it will show up as a new item in the ThinClientOS section of the Management Console Note that a link is provided to download the latest 2X ThinClientOS from http Awww 2x com 2 gt lt ThinClientServer ThinClientServer Download the latest 2X ThinClientOS image fE Clients g ok cancel QB Desktop Components E User Profiles ThinClientOS Zip File Browse D Information 3 E System D Thinclientos amp Printer Management amp Administrators B Login Banners 5 Backup Servers fi System Backup Licensing Screenshot 42 Browse for a 2XThinClientOS file to upload i Please note that it may take some time to install the file especially if the 2X ThinClientServer machine is connected to this machine over a slow link It may be necessary to configure a longer session timeout to allow for this eventuality Preparing the Thin Clients Introduction After you have installed the 2X ThinClientServer you can proceed to install conf
110. n Clients it is possible to set configuration options to override certain behaviour allowing the Administrator to circumvent potential pitfalls These options are activated or deactivated by adding lines in the text file creating it if necessary conf options conf located under the htdocs folder containing the Management Console installation In a typical Windows scenario the full path would be C Program Files 2X ThinClientServer apache2 htdocs conf options conf This is the list of settings available DOMAIN_MODE_2003 1 The default behaviour in terms of passing credentials via the Windows Terminal Server Login is as follows Username is passed in the format lt user gt lt domain gt only if e lt domain gt is longer than 15 characters or e lt user gt is longer that 20 characters or e DOMAIN _MODE_2003 1 is set This option can be set to force the system to ALWAYS pass the username in lt user gt lt domain gt format FORCE_SINGLE_VGA 1 When using a multi monitor support it is possible to disable one of the outputs of a dual head card so as to use the only one output of the vga card and the output of the onboard video card FORCE_VGA_REVERSED 1 This inverts the ordering of the video cards on the motherboard to be initialized due to hardware or driver malfunctions 130 RDP_VERSION 4 The default value for RDP connections is version 5 x Version 4 is used on legacy Windows NT Terminal
111. nClientServer will automatically be loaded 2 gt lt ThinClientServer J Create Default Profile Quick Start Wizard Select users which will be associated with the previously selected desktop component Database Setup 2x com i amp Everyone Download and Install ThinClientOS image 3 amp Computers Y Setup Users 0 Developers Y Set Access Control amp Domain Controllers amp Users Create Default Desktop Component amp Testers D Create Default Profile O Administration Finish Screenshot 27 Select Users to use the Default Profile 7 1 If you chose to use an Active Directory with your 2X ThinClientServer you will be asked to select the users that will use the Default Profile created 35 2 gt lt ThinClientServer O Create Default Profile N Quick Start Wizard Local Users and Desktop Component added previously will be assosiated with this profile Default Profile Y Database Setup Finish Download and Install ThinClientOS image Setup Users Set Access Control Create Default Desktop Component D Create Default Profile Screenshot 28 Create the Default Profile for the Local Users already created 7 2 If you have chosen to use Local Users the Default Profile will be used by the users you created in the Local Users page 36 Configuring 2X ThinClientServer Log into 2X ThinClientServer 2 gt lt ThinClientServer
112. nal Server Please contact your administrator to obtain a version of 2X ThinClientOS targeted for an RDP session TCSS004 Your connection requires an ICA session however the client is not available The 2X ThinClientOS you are using is designed for a different Terminal Server Please contact your administrator to obtain a version of 2X ThinClientOS targeted for an ICA session TCSS005 Your RDP session terminated abnormally A network error has occurred while connected to your Remote Session This can be due to incorrect settings or else due to the session being interrupted from the Terminal Server If this is not the case make sure that the thin client is not experiencing any memory corruption or network outages or is out of disk space TCSS006 Your ICA session terminated abnormally A network error has occurred while connected to your Remote Session This can be due to incorrect settings or else due to the session being interrupted from the Terminal Server If this is not the case make sure that the thin client is not experiencing any memory corruption or network outages or is out of disk space TCSS007 Unable to logoff user from session A network error has occurred while connected to your Remote Session This can be due to incorrect settings or else due the session being interrupted from the Terminal Server If this is not the case make sure that the thin client is not experiencing any memory corruption or network outages or is out
113. ng Shadow Session Control Shadow Settings Control 97 Troubleshooting When troubleshooting an error lookup the matching code from this section If you require further information on what is happening on the thin client follow the instructions on how to contact support in Chapter 8 under the section Support 2X ThinClientServer External Database 2X ThinClientServer provides a small utility to change the IP address of the external database should you need to change the IP address of the external database server You can launch the utility from Start gt All Programs gt 2X gt ThinClientServer gt Configure DB Access From the utility you can edited 1 The name of the database 2 The IP address of the database server where the 2X ThinClientServer database is hosted 3 The username of the database administrator 4 The password of the database administrator Datebase Setup Vendor mysql Database Name thinclient Databse Host 192 168 0 1 Username administrator Password eeccceeesesseeee Screenshot 93 Database Setup 2X ThinClientOS Boot Process Error Messages 98 TCMRO01 proc filesystem already mounted Corrupt installation detected Please contact 2X Technical Support TCMR002 Installer package not available Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a bootable CD from an ISO file For further ass
114. nload Server Debug Send Support Request Manual ThinClientServer fE Clients H Desktop Components Clients pl Desktop H E User Profiles Kl Thinclient management and monitoring tools OO Managec 1 Information Download ThinClientOS image Setup de H E System Set default client settings Assign c Licensing Set client access control Screenshot 69 Support Link Download Server Debug This button will allow the user to manipulate options for debugging and logging of session events for 2X ThinClientServer and 2X ThinClientOS for subsequent submission to the 2X Support Centre for effective resolution of support issues Send the resulting zip file as an attachment to the support ticket via the link provided in the Management Console Support Portal This node will link you directly to the 2X Support Centre Portal at http Awww 2x com support Manual The default installation of 2X ThinClientServer will include the user manual this document in PDF version for reference Please note that you will require a PDF reader to view the manual Adobe Acrobat Reader is a free application that will allow viewing of PDF documents and can be obtained from http www adobe com Licensing This node will allow you to activate 2X ThinClientServer Enterprise Edition You should enter the license key that was sent to you via email The Offline Mode allows you to activate the product without an internet connection The application wil
115. nly removes the binaries directory If it fails to either remove the binaries directory or secure the remaining directories this error will be displayed TSINO32 Could not remove users group Either these do not exist or there were some errors during removal Please check This error occurs if the un installation process could not remove the services user accounts and group TSINO33 Could not un register our services from the etc services file Please check for 2X comment lines and remove This error is generated if during un installation the DHCP Helper service could not be removed from the etc services file The service can manually be removed by editing the file etc services TSINO34 The machine s host name starts with a number Please re configure the host name if you experience problems The machine s host name should not start with a number Please check you settings to make sure that it starts with a letter TSINO35 Could not create the libexpat so 0 link The installation process checks for the existence of libexpat so 0 119 link If this link is not found the installation process will try to create it This error is displayed if this link could not be created TSINO36 Errors were encountered when un installing the 2X ThinClientServer AppArmor profiles This error only applies if AppArmor is running During the un installation process the AppArmor profiles are removed from the etc apparmor d directory This
116. nown to work with your CD ROM drive Burn the CD as a finalised single session using track at once TAO Enable Buffer Underrun Protection e Ensure that the downloaded ISO file is not in use for example by anti virus software e Set the burning speed to match the recommended speed specified by the CD ROM media and gradually lower the speed if problems are encountered reading the CD ROM e Ensure that the system has enough free resources to complete the burning process e If problems persist try to boot from the CD ROM drive used to burn the ISO Step 3 Configure the thin client to boot from CD ROM After you have burned the CD ROM insert the CD ROM into the CD ROM drive of the thin client computer Now ensure that the thin client will attempt to boot from the CD ROM and not from another storage device Go into the computers BIOS and check that the boot sequence starts with the CD ROM drive You can choose to keep running the application from the CD or else install it to a hard disk Step 4a Installing 2X ThinClientOS on the hard disk q Be sure to make a backup of all important data before installing 2X ThinClientOS As soon as the computer boots follow these steps to install the image to the hard disk 1 Choose 2X ThinClientOS Installer using the cursor keys and press ENTER 2 Click OK on the welcome message 3 The installer will check if you have free unpartitioned space on the hard disk if it fin
117. ns ccccceeeeeeeeeeeeeeeeeeeeees 134 RID Flash ROOHAGS sss oc ereetc syed vested ecetaed cols tees ieee eed ees inet Uaceasiey caudiniet ine 135 Minimum Supported Specifications ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 135 Recommended Supported Specifications cccceceeeeeeeeeeeeeeeeeeees 135 Legacy DHCP configuration cseeccesseeeeeeeeseeeeeeeenseeeeeeeenseeeeeeeeneeeeeees 136 Preparing the DHCP server WinNdOWS eceeeeeeeeeeeeeeeeeneeeeeeeenaeeees 136 Part A Booting over the Network cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneees 136 Part B Booting from media ess ccs tees ve ds iued bacc ieee vacs ted becctneececcieedondaunetans 138 Preparing the DHOP server LINUX sivieccvesssececracescceaneencnsteccsasssencnenesenteceds 143 Preparing the DNS server optional eceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 144 Configuring Time Synchronization Optional cccceeeeeeeeeeeeeeeeeeeeees 144 Introduction to Server based computing What is server based computing Server based computing SBC is a_ technology whereby applications are deployed managed supported and executed on the server and not on the client Instead only the screen information is transmitted between the server and client This architecture solves the many fundamental problems that occur when executing the applications on the client itself In SBC environments hardware amp sof
118. nsmission error or hardware failure TCSP010 Failed to overlay package An error has occurred while configuring the system with the new package This may be caused by a system corruption or hardware failure TCSP011 Unable to copy download package from temporary location There seems to be an error while copying a package inside the 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space or corruption TCSP012 Unable to remove package from local storage A system package couldn t be removed during the update process This can be due to hard disk corruption or bad memory TCSS001 Missing connection settings aborting login session An error has occurred while provisioning settings to the 2X ThinClientOS Either a corruption has occurred over the line or else there is some misconfiguration in the connection settings Please double check your connection settings and associated protocol TCSS002 Your connection requires an NX session however the client is not available The 2X ThinClientOS you are using is designed for a different Terminal Server Please contact your administrator to obtain a version of 2X ThinClientOS targeted for an NX session TCSS003 Your connection requires an RDP session however the client is not available The 2X ThinClientOS you are using is designed for a different Termi
119. o lack of resources on the master of slave server TSRDOO5 Invalid console credentials The credentials provided for the master 2X ThinClientServer do not match the credentials used in the Management Console Verify that the credentials are correct in the Management Console and try again TSRDOO6 Administrator does not have the rights to install new slaves in this farm You do not have enough rights to install a slave server Contact your administrator TSRDOO7 Cannot get mysqldump A critical error has occurred when replicating the database contents Follow the instructions to generate a debug log and send it to the 2X Support Centre TSRDOO8 Invalid or expired licence key Contact your 2X ThinClientServer sales representative for an Enterprise Edition licence key TSRDO51 Cannot open session lock file An error has occurred when attempting to read the session lock file Make sure that you have the sufficient credentials to perform these operations TSRDO52 Cannot write session lock file An error has occurred when attempting to write the session lock file Make sure that you have the sufficient credentials to perform these operations TSRDO53 Cannot connect to the master server The IP hostname of the master server is not reachable by this server Make sure that the network configuration is correct and that the address is routable Also ensure that no ports are blocked by a firewall TSRDO54 Missing parameters
120. of disk space TCSS008 Your NX session terminated abnormally A network error has occurred while connected to your Remote Session This can be due to incorrect settings or else due the session being interrupted from the Terminal Server If this is not the case make sure that the thin client is not experiencing any memory corruption or network outages or is out of disk space TCSS009 Empty password is not permitted in an NX session An empty password is not permissible to establish a valid session to 2X TerminalServer Please supply credentials with a valid username and the respective valid non empty password TCSS010 Your connection requires a local desktop however the window manager is not available A required component to configure your system as a local desktop is missing This could be caused by a corrupted package 109 110 TCSS011 Your connection requires RDP published applications however the client is not available A required component to access RDP publish applications is missing This could be caused by a corrupted package TCSS012 Your desktop session terminated abnormally An error has occurred during the desktop session This could be caused by a corrupted system or faulty hardware TCSS013 Your connection requires ICA published applications however the client is not available A required component to access ICA publish applications is missing This could be caused by a corrupted package TCSS014 Missin
121. of type RDP NX or Citrix ICA These settings will connect the ThinClientOS directly to that address and provide a full not published desktop to the user If more than one full desktop will be available to the user such desktop will be accompanied by the 2X desktop with a desktop switcher and dedicated task bar Published Application This published application can be of type RDP or Citrix ICA These settings will publish all the applications desktops on your desktop Local Web Browser You can add the settings for a customized web browser on the ThinClientOS This will be added to the desktop and such settings cannot be changed by the user Next Screenshot 23 Create a Default Desktop Component 6 Create a default desktop component for the users to access once they boot up 2X ThinClientOS The desktop component will be shown on the 2X ThinClientOS desktop 2X ThinClientServer N Quick Start Wizard 2 Database Setup 2 Download and Install ThinClientOS image 2 Setup Users Set Access Control D Create Detautt Desktop Component E Remote Desktop This desktop can be of type RDP NX or Citrix ICA These settings will connect the ThinClientOS directly to that address and provide a full not published desktop to the user If more than one full desktop will be available to the user such desktop will be accompanied by the 2X desktop with a desktop switcher and dedicated task bar Protocol RDP IP f Host Enc
122. on error or lack of space on the 2X ThinClientOS TCUP040 Minird package doesn t match checksum A corruption has occurred in the minird package This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP041 Kernel package doesn t match checksum A corruption has occurred in the kernel package This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP043 Installer package doesn t match checksum A corruption has occurred in the installer package This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP044 Kernel options do not match checksum A corruption has occurred in the boot option settings sent by the ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP045 Unable to download kernel options An error has occurred while trying to download the default boot options from the network This may be due to a network transmission error or 2X ThinClientServer is no longer available TCUP046 No settings were received from 2X ThinClientServer 2X ThinClientOS was unable to contact the 2X ThinClientServer Either the 2X ThinClientServer is off or
123. ootable CD from an ISO file For further assistance please contact 2X Technical Support 99 TCMRO015 Unable to mount installer image Corrupt installation detected Please refer to Chapter 6 and review the methodologies for creating a bootable CD from an ISO file For further assistance please contact 2X Technical Support TCMRO016 Unable to pivot to new root Corrupt installation detected Please contact 2X Technical Support TCMRO018 Unable to update rootdisk image Hard Disk error detected Please re install 2X ThinClientOS to attempt to resolve this issue If this error persists after repeated re installation it is likely that the only solution will be to replace the faulty Hard Disk TCMRO020 Kernel version is unsupported The version of the loaded OS is not a version supported by the 2X ThinClientOS Check that the correct files were installed on the system For further assistance please contact 2X Technical Support TCMRO21 Unable to load USB drivers The drivers for USB support on this device were not loaded successfully Try to change between USB2 USB1 to enable support or disable the driver if the problem persists 2X ThinClientOS Autoconfiguration Error Messages TCACO001 No network devices were detected A network card was not detected by 2X ThinClientOS Make sure that a working network card is installed on the thin client If a network card is correctly installed and you still encounter this problem plea
124. or flash disk Network install q Be sure to make a backup of all important data before installing 2X ThinClientOS on both the USB and hard disk 1 Configuring the thin client to boot via PXE Enter the BIOS of the thin client computer and configure it to boot via PXE Reboot the thin client computer enter the BIOS and check for a boot sequence entry For more information check the documentation of your thin client computer 2 Booting the thin client for the first time You will need to boot the thin client so that 2X ThinClientServer can add the thin client to the list of detected thin clients Once the thin client has booted successfully and displays the login screen you are ready to move to step 3 3 Flagging the thin client for a disk install admin Log out E Detaut Settings elete ower Options Disk install Options Debug Desktop Shadowing Use Defaut Setting Screenshot 43 List of thin clients 3 1 Select the thin client s where you would like to have the 2X ThinClientOS installed and click on Install to Disk gt Queue for Disk Installation This will change its status to Pending Disk Installation 56 4 3 2 3 3 3 4 3 5 3 6 To cancel an installation select the thin client that is going to be effected and click on Install to Disk gt Cancel Pending Disk Installation You must now reboot the thin client to initialise the installation procedure Th
125. or new low cost computers and manage all these thin clients through one consistent and open interface Rather than having to commit to one particular thin client vendor from whom to buy all your hardware you get the freedom to choose and the possibility to re use your existing computer hardware Web based management interface Thin client devices and users connection settings can be managed centrally via the web management interface It shows currently active thin clients and user sessions generates reports and includes a centralized database of thin client events for easy troubleshooting Easy updates of thin client operating system amp software Updates to 2X ThinClientOS are easily deployed Just download the latest version from the 2X website and copy it to the Thin Client Server Thin clients booting from PXE will use the new OS at next boot up Thin clients booting from the hard disk or USB disk can be remotely updated via the web based interface Manage user s connection settings centrally Centrally configure users connection settings such as terminal server name type RDP Citrix ICA or NX screen resolution and more There is no need to push out these connection settings to the thin client devices since they are retrieved when the user logs on Supports local media sound and printers Locally connected printers or storage devices are supported seamlessly Printers will show up in the list of printers on the
126. or otherwise inaccessible Check your firewall configuration 2X ThinClientOS Update Error Messages TCUP001 Unable to download latest package version No 2X ThinClientOS was uploaded to 2X ThinClientServer This can be obtained as a ZIP file from http www 2x com downloads Please refer to the chapter entitled Configuring 2X ThinClientServer 101 102 TCUP002 Unable to download X11R6 package There seems to be an error while downloading the Video package for 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space TCUP004 Unable to download rootdisk package There seems to be an error while downloading the 2X ThinClientOS package In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space TCUPO005 Unable to download minird package There seems to be an error while downloading the pre boot image In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space TCUPO06 Unable to download kernel package There seems to be an error while downloading the kernel package for 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin
127. ors Login Banners Backup Servers l System Backup Licensing TCP Port 192 168 0173 192 168 0173 943 Screenshot 73 Backup Servers Remove Slave will remove the selected backup server from the farm The DHCP Helper on the backup server will also be disabled To reconnect the backup server to the farm you need to reinstall 2X ThinClientServer on the backup server System Backup This node will allow the user to create backup files for disaster recovery purposes 2 gt lt ThinClientServer E ThinClientServer lg Create Backup 3 Restore From File A Clients Backup Date Desktop Components H E User Profiles H Information o E System D Thinclientos Printer Management amp Administrators Login Banners G Backup Servers System Backup Licensing Total 0 items Screenshot 74 System Backup dialog Create Backup Click this icon to start the backup procedure 84 Compressing Files 22 Screenshot 75 Backup Progress show in the bottom right hand corner 2 gt lt ThinClientServer ThinClientServer Create Backup k Restore Backup 3 Restore From File Download Backup Delete Backup Clients Backup Date a 5 User Profiles Information System D Thincliertos Printer Management amp Administrators B Login Banners G Backup Servers fg System Backup Licensing Total 1 item Screenshot 76 List of stored backups Restore Backup S
128. oved ES Views Deleted Desktop Components 55 User Profiles D Information 2 System E Licensing Screenshot 64 Enabling DHCP Helper Pending Will show all the MAC addresses that are waiting for the 77 administrators to decide if they will be approved or denied Blocked Will show those MAC addresses that are blocked Any known MAC address can be blocked by clicking on the Add MAC Address button To unblock a MAC address select the one s you would like to unblock and click Unblock MAC Address Approved Will show those MAC addresses that are approved MAC address can be added by clicking on the Approve New MAC Address button To block a MAC address select the one s you would like to block and click Remove MAC Address 2 gt lt ThinClientServer E ThinClientServer GP Approve New MAC address amp Eel Clients Client Name MAC address GR Managed Thinclient2 00 68 31 23 27 71 E Standalone Thinclient3 00 31 85 67 56 37 Groups Thinclient4 00 39 18 82 93 35 G Oo Access Control Thinclient5 00 68 76 46 25 45 UU Pending Thinclient6 00 97 58 26 99 42 Blocked Thinclient 00 1 2 31 89 24 95 amp Approved Thinclient 00 62 62 34 47 91 rs amp Views Thinclient10 00 24 30 1 7 25 92 Thinclient11 00 72 11 10 26 52 0 Deleted oer Thinclient12 00 74 51 65 34 45 H Desktop Components 5 User Profiles H Information H E system Licensing Total 10 tems Screenshot 65
129. perating system which was originally installed The installer will now copy the 2X ThinClientOS image to the hard disk After it is finished the machine must be rebooted Configure the thin client to boot from the hard disk or USB disk 4 1 After you have installed 2X ThinClientOS you must now ensure that the thin client computer will boot from the appropriate boot device Go into the computer s BIOS and check that the boot sequence starts with the hard disk or USB depending on the target destination Note that the 2X ThinClientOS will automatically update itself with the latest version if you have installed a later version of 2X ThinClientOS on the 2X ThinClientServer Configuring a thin client to boot via PXE Step 1 Download the 2X ThinClientOS image Download the 2X ThinClientOS image as a ZIP file called 2XThinClientOS_ lt version number gt zip from http www 2x com downloads Step 2 Copy the image to a 3 party TFTP Server optional If you are using a 3 party TFTP server instead of the one already bundled with 2X ThinClientServer please note the following Upon boot the thin client must find a TFTP server and download the 2X ThinClientOS image Therefore you must extract the contents of the PXE folder found within the downloaded 2XThinClientOS ZIP file to the directory from which the TFTP server serves files The industry default is X tftproot To install the remaining files needed during the boot pro
130. ponents 2X ThinClientServer consists of a number of components 1 The 2X ThinClientOS image the actual Operating System that the thin client will boot This image is either written to the hard disk or CD ROM and booted from there or it is downloaded via TFTP and booted after download 2 The 2X ThinClientServer program which interacts with the actual thin client 3 The 2X DHCP Helper service which provides additional parameters to thin clients to enable centrally managed thin clients to communicate with 2X ThinClientServer 4 A TFTP server to serve out the 2X ThinClientOS image to the computers booting via Etherboot or PXE 5 A Management Console to allow for web based configuration of all the connection settings This is provided via a web server namely Apache Apache is one of the World s most widely used web servers Originally developed in 1995 by a group that went on to become the Apache Group the Apache HTTP Server is Open Source Software and considered by proponents to be fast scalable and secure 6 A MySQL server this is a light weight SQL database server that stores all the connection settings for the users 7 The PHP environment PHP hypertext pre processor is a widely used general purpose scripting language that is especially suited for web development 2X ThinClientServer features 10 Thin client vendor independent Use thin clients from different vendors old existing computers
131. r Service Username is Passed S Thin Client 2X ThinClient Server _ are sent back to the thin ee Figure 3 PXE booting 2X ThinClientOS now prompts for the username and password The username is passed to 2X ThinClientServer which then looks for the user in the 2X ThinClientServer s built in database or Active Directory server It finds the associated user profile and matches this user profile with connection settings for that user in the 2X ThinClientServer database These connection settings are passed back to 2X ThinClientOS The applications that are required for that particular user are downloaded on demand and cached locally after the user has logged off successfully If the ThinClientServer ever goes offline the cached copy of the ThinClientOS files is used instead 2X ThinClientOS now runs the appropriate remote desktop client RDP ICA and NX with the required settings including username and password and connects the user to the correct terminal server oe N PAN S TFTP i DHCP Server ONS SONE Step 1 2 Step 1 2 a a Step 2 1 Step 2 1 PXE Etherboot x Step 1 2 bs Es Step 2 2 ___ Step 1 3 D SS d ha DISE ge ThinClientServer Step i3 Thin Client Step 1 3 5 Step 2 3 Step 2 2 CD ROM Fi Po s SS LS Tenninal Server Local User DB Active Directory Figure 4 The complete thin client boot and connection process 2X ThinClientServer com
132. r disable a printer Timezone Allows you to configure the thin client s time zone The actual time is sourced from the Thin Client machine s BIOS To automatically keep the time up to date check the Preparing the DHCP server section at the end of the manual Operating System Options Save Settings lL Test Display Settings Name Thinclient2 b General Printer Default Setting Timezone Default Setting Operating System Version Default Setting v Kernel Default v Enable USB USB 1 v Enable CD Standard Mode v Screenshot 50 List of Boot Options available for customization Version Allows you to specify which version of the 2X ThinClientOS to use Kernel Allows you to specify which set of hardware support drivers the 2X ThinClientOS will use Version 2 6 provides new and updated drivers for the latest hardware and has better support for USB attached devices Version 2 4 is more suited for clients with older slower hardware which have had limited success in booting with the newer kernel version Enable USB Choose the level of USB support available from your hardware Enable CD This should be left in Standard Mode unless there are any problems If any problems occur when booting from the CD switch it to Safe Mode Input Devices 65 66 w Save Settings Test Display Settings Name Thinclient2 b General Printer Default Setting T
133. rder choose option Burn Image and select the downloaded ISO file e If using Linux amp K3B simply go to Burn CD Select the ISO image and click Start e Use good quality CD ROM avoid CD RW media which is known to work with your CD ROM drive e Burn the CD as a finalised single session using track at once TAO e Enable Buffer Underrun Protection e Ensure that the downloaded ISO file is not in use for example by anti virus software e Set the burning speed to match the recommended speed specified by the CD ROM media and gradually lower the speed if problems are encountered reading the CD ROM e Ensure that the system has enough free resources to complete the burning process e If problems persist try to boot from the CD ROM drive used to burn the ISO Step 5 Configure the thin client to boot from CD ROM After you have burned the CD ROM insert the CD ROM into the CD ROM drive of the thin client computer Now ensure that the thin client will attempt to boot from the CD ROM and not from another storage device Go into the computers BIOS and check that the boot sequence starts with the CD ROM drive Installing a new version of 2X ThinClientOS 2X releases new updates to the 2X ThinClientOS on a regular basis These updates will incorporate improvements to hardware detection updates to terminal server clients and more Thin clients that boot from the hard disk USB disk via PXE or via Etherboot
134. re Installing 2X ThinClientServer on Linux System requirements Before you install 2X ThinClientServer please ensure that you meet all the following requirements RPM based or Debian based Linux distribution 256 MB of RAM or more 800 MHz processor or higher e Approximately 128MB of free space for each 2X ThinClientOS you plan to upload Step 1 Dependencies Distributions Dependency Packages compat openssl097g OpenSuSE 11 0 compat expati1 CentOS 5 2 compat libstdc compat libstdc6 33 i386 Fedora Core 9 compat libstdc All Debian based libstdc 5 gt 1 3 3 4 1 Table 1 Dependencies Please ensure that the dependencies as outlined in the above table are met before trying to install 2X ThinClientServer Step 2 RPM Install the package Download the RPM from the 2X download site and open a terminal as root Super user Change directory to the location where you downloaded the RPM and run the following command rpm Uvh thinclientserver x y 1i386 rpm Step 2 DEB Install the package Open a terminal as root Super user Change directory to the location where you downloaded the DEB from the 2X download site Run the following command 21 dpkg i thinclientserver x y i386 deb Step 3 Configure server after installation 22 It is required to configure the 2X ThinClientServer before the service is started up Open a terminal as root super user Run the followin
135. reated Default Profile 2009 03 27 11 46 04 2X Users 2009 03 27 14 00 04 Screenshot 37 New User Profile Added T If you selected Local Users as the user source the user interface presented will be as follows 47 48 2 gt lt ThinClientServer ThinClientServer ZoK Cancel fF Cli p EE Clients Name 2X Office E Desktop Components EF Remote Desktops Remote Desktops Published Application Full Desktop Sources Autostart Local Web Browser C 2xdesktopt 5 User Profiles a O Directory Published Applications H Information Published Application Sources EE System 2X ApplicationServer Licensing w Local WYeb Browser Browser Default Browser Autostart Fl Other Applications Skype PDF Reader Screenshot 38 Adding a User Profile with local users 1 3 To add a new user simply inside the Directory in which the user will be added and click on New User Then enter the username the full name and check the Profile box where you want the user to join i Local Users are stored in the central database of the ThinClientServer They have got nothing Windows Linux local user accounts and credentials to do with 2 gt lt ThinClientServer E ThinClientServer E E Clients D Managed T Standalone E Groups H Access Control Deleted E Desktop Components E User Profiles Directory E no domain E Local H Information H E System
136. rebooted Sound Settings E Save Settings Test Display Settings Name Thinclient2 b General b Operating System b Input Devices gt Display Settings Sound Settings Use Default Settings Enable Sound Sound Yolume Software Emulation Printer Default Setting Timezone Default Setting Version Default Setting Kernel Default USB 1 Standard Mode Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting Use Default Settings v 0 v Screenshot 54 Sound Settings Use Default Settings This will use the default settings that can be set for all the thin clients By default this is enabled 68 Enable Sound If enabled this will allow the thin client to play sound Sound Volume This sets the sound volume for the thin client Software Emulation This should not be checked unless you hear any distortion during sound playback If you do hear any distortion try using this option which introduces an intermediate sound engine that can help deliver a clear sound Login Screen w Save Settings Test Display Settings Name Thinclient2 b General Printer Default Setting Timezone Default Setting b Operating System Version Default Setting Kernel Default USB 1 Standard Mode b Input Devices Mouse Model Default Setting Keyboard Model Default Setting Keyboard Layout Default Setting gt Display Settings Use Default Settings
137. ryption Method Port 3389 Next Screenshot 24 Add a Remote Desktop 6 1 A Remote Desktop can be of type RDP NX or Citrix ICA These settings will connect the ThinClientOS directly to that address and provide a full not published desktop to the user If more than one full desktop will be available to the user such desktop will be accompanied by the 2X desktop with a desktop switcher and dedicated task bar 6 1 1 6 1 2 Select the protocol type from the drop down list Windows RDP Linux NX Citrix ICA Enter the host addresses of the RDP machine that the user will connect to The default port number is automatically set when the protocol type is selected this value may be customized if necessary 33 2 ThinClientServer N Quick Start Wizard Database Setup Download and Install ThinClientOS image Setup Users Set Access Control D Create Default Desktop Component Published Application This published application can be of type RDP or Citrix ICA These settings will publish all the applications desktops on your desktop Protocol ROP w Connection Mode Gateway Port 80 IP j Host Next Screenshot 25 Add a Published Application 6 2 A Published application can be of type RDP or Citrix ICA These settings will publish all the applications desktops on your desktop 6 2 1 6 2 2 6 2 3 6 2 4 2 gt lt ThinClientServer me Quick Start Wizard
138. se send us the full technical details of the model and manufacturer of the card in question TCACO02 No network settings were received from the DHCP service If no settings are provided by the DHCP service or if the settings provided are incomplete you should consult Chapter 3 The following settings are required for 2x ThinClientOS to boot up e A working DHCP server e An IP address 100 e A record to a DNS server e A DNS suffix Should you be doing a PXE install you may optionally need e An entry for thinsrv pointing to your 2X ThinClientServer e An entry to the IP address of the TFTP server providing the boot image and settings If you are using the TFTP server bundled with 2X ThinClientServer then the IP address is the same as that of 2X ThinClientServer e An entry for the path of the PXE loader called pxelinux 0 TCAC003 Unable to mount root file system read only Corrupt installation reinstall 2X ThinClientOS TCAC004 Unable to mount root file system read write Corrupt installation reinstall 2X ThinClientOS TCAC005 Unable to correct root file system errors Corrupt installation reinstall 2X ThinClientOS TCAC006 Started in install mode however installer is not available The installation package couldn t be loaded from the Server or CD USB TCAC007 No settings were received from the 2X ThinClientServer 2X ThinClientOS was unable to contact the 2X ThinClientServer Either the 2X ThinClientServer is off
139. server and retrieve the settings that will determine how and to which terminal server they will connect Settings can be applied to an individual thin client by MAC address by username by group effectively capturing all the members of the group or by organizational unit OU This gives the administrator maximum flexibility The 2X ThinClientServer can be managed from anywhere in the network because the Management Console is web based To load up the 2X ThinClientServer configuration page simply click on the Configuration link in the 2X ThinClientServer program group on the 2X ThinClientServer machine or load up a browser from anywhere in the network and enter the IP address or hostname of the 2X ThinClientServer machine together with the port number 980 like the following example http thinclientserver 2x com 980 i Please note that for a 2X ThinClientServer Management Console to function it will be necessary to ensure that TCP connections on port 980 to the 2X ThinClientServer can be established 27 A helpful Wizard is loaded when you open 2X ThinClientServer for the first time This is there to configure the essential information needed for 2X ThinClientServer to start working 2 gt ThinClientServer XH Administrator Login Username administrator Password ssesees Login Screenshot 16 The Administrator login page for the Management Console 1 Start by logging into the Management Console using the cre
140. sh Rate Hz The frequency in Hertz by which the monitor will refresh every second Please check the frequencies that the monitor supports Video Card Driver If the thin client has auto detectable video hardware the appropriate driver is displayed If necessary you may set the video driver manually for the thin client Display Manager The default setting for new thin clients is Performance Xorg If the thin client requires support for older hardware you can choose Compatibility XFree86 Dual Desktop If 2X ThinClientOS detects hardware capable of supporting dual monitors you will be able to enable support for this configuration You may also choose the Flip Screens option if you would like to switch the monitors between primary and secondary Screensaver Choose if you want to start the screen saver on the thin client after a certain amount of time You can also lock the desktop so that the user has to enter his her credentials upon return After configuring the Display Settings click on Test Display Settings to make sure that the settings are supported by the thin client and the display 67 Server display test 640x480 60 Hz 16 bits accelerated mode B Screenshot 53 Start the display test on the thin client Click on Perform Test to start the display test You will be notified if the test was successful or not and the settings will be applied once the thin client is
141. sing setting which is still registered to that user TCSS022 Unable to retrieve session settings from 2X ThinClientServer An error has occurred when transferring the list of session settings for the user from the cached store This could be due to file corruption or due to a missing setting which is still registered to that user TCSS023 The administrator has terminated your session The administrator has forcefully stopped your session from the 2X ThinClientServer Management Console TCSS025 Your desktop requires Opera but it is not available A required component to run the Opera Web browser is missing This could be caused by a corrupted package or lack of resources on the thin client TCSS026 Your desktop requires Flash but it is not available A required component to run the Flash plugin inside the Web browser is missing This could be caused by a corrupted package or lack of resources on the thin client TCSS027 Your desktop requires Java but it is not available A required component to run the Java Virtual Machine is missing This could be caused by a corrupted package or lack of resources on the thin client TCSS028 The server with your published applications could not be contacted Check that your network settings are correct A problem occurred when trying to contact the published application server due to the network settings that are currently being used by the thin client Make sure that the server is reachabl
142. stallation this may be due to insufficient space 2X ThinClientOS Sessions Error Messages TCSP001 Missing session settings aborting login session 2X ThinClientServer failed to send one or more required settings This could be caused by a network transmission error or 2X ThinClientServer is no longer available TCSP002 Failed top delete package cache An error has occurred while purging the package cache This could be caused by a system corruption or failing hardware TCSP003 Package not available on CDROM A required package was not found on the CDROM media This could be caused by a corrupted CD media or failing hardware TCSP004 Missing configuration files Required configuration file are no longer available on the system This could be caused by a corrupted system or failing hardware TCSP006 Unable to download package from 2X ThinClientServer An error has occurred while downloading package from 2X ThinClientServer This could be caused by a network transmission error or 2X ThinClientServer is no longer available TCSP008 Package failed integrity check A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on 2X ThinClientServer a network transmission error or lack of space 107 108 on the hard disk TCSP009 Unable to mount package An error has occurred while loading the package into the system This may be caused by a network tra
143. t to add support for Java applets 3 5 Select if you want to enable the Media Player inside the browser 3 6 Select if the browser will be loaded in full screen or not 3 7 To add bookmarks to the browser simply type in a Name for the site example 2X Software and its URL example http Awww 2x com Then click on Add Bookmark to add the site 3 8 To delete a bookmark simply click on the delete icon next to the bookmark or press Delete from your keyboard 3 9 If you require the use of a proxy server enter the appropriate settings inside each text field 3 10 Note the formatting of wild cards to omit addresses to be passed to the proxy server 3 11 Click on OK when finished User Profiles 1 To add a new user profile click on the User Profiles node and the main window will show a list of all the existing profiles 1 1 Click the New Profile icon 2 gt lt ThinClientServer ThinClientServer G amp P New Profile ff Clients ane rE Desktop Components Default Profile 2009 03 27 11 46 04 BH User Profiles Directory Information E system Licensing Total 1 item Screenshot 35 List of configured profiles 1 2 A new form will load which contains the different sections needed for you to add a new profile 2X ThinClientServer ThinClientServer ok cancel fi Clients cl E E Desktop Components o H User Profiles T omber EKS
144. the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP019 Services package failed integrity check A corruption has occurred in the package downloaded from 2X ThinClientServer This may be due to an error in the file hosted on the 2X ThinClientServer a network transmission error or lack of space on the 2X ThinClientOS TCUP020 Unable to download services package There seems to be an error while downloading the services package for 2X ThinClientOS In the case of PXE booting this may be due to insufficient memory on the thin client If you have performed a Hard Disk installation this may be due to insufficient space TCUPO024 2X ThinClientServer has insufficient licences to start your session 2X ThinClientServer has run out of licences while setting up this client Purchase additional licences to implement more thin clients TCUP025 2X ThinClientServer licence has expired The licence for 2X ThinClientServer has expired Please purchase a licence to continue using 2X ThinClientServer TCUP029 Unable to overwrite kernel with update An error has occurred while replacing kernel with a newer version This may be due to lack of space on the 2X ThinClientOS or a corruption on the hard disk 103 104 TCUP030 Unable to overwrite minird with update An error has occurred while replacing a package with a newer version This may be due to lack of space on the 2X ThinClientOS or a
145. the master server Follow the instructions to generate a debug log and send them to the 2X Support Centre TSRDO66 Cannot write server_id An error has occurred when trying to register the identity of the slave server Follow the instructions to generate a debug log and send them to the 2X Support Centre TSRDO67 Cannot add new server entry to local database An error has occurred when registering the slave in the database Follow the instructions to generate a debug log and send them to the 2X Support Centre TSRDO70 Cannot remove directory content Ensure that you have enough rights to the folder containing the ThinClientOS images on the slave server TSRDO71 Cannot create licence file An error has occurred when attempting to write the session lock file Make sure that you have the sufficient credentials to perform these operations TSRDO72 Cannot write licence file An error has occurred when attempting to write the session lock file Make sure that you have enough disk space TSRDO73 License file transfer error An error has occurred when transferring the licence to the slave server TSRD099 An error has occurred in the replication process The installation could not be completed successfully due to an error that occurred during part of the installation 129 Advanced Configuration 2X ThinClientServer Configuration Options When diagnosing issues with 2X _ ThinClientServer 2X ThinClientOS or actual Thi
146. ting tool based on both users and clients The administrator has the ability to do remote shadowing of the Thin Client as well as switching them on and off remotely To help scale your centralized ThinClientServer deployment a set of fully redundant ThinClientServers can be installed on the same network These will be capable of distributing the load of both the ThinClientServer as well as the network bandwidth in your organisation Should the ThinClientServer s be unavailable the Thin Client will be capable of working in offline mode if a cache is available This feature is only available for licensed customers Enterprise Edition License holders also have access to commercial grade support via online support services Standard Edition 2X ThinClientServer Standard Edition provides a free alternative to Enterprise Edition with a reduced feature set e Only 10 licences will be available to use for free e Support only via user to user forums on http www 2x com forums How it works In a nutshell 2X ThinClientServer serves out the 2X ThinClientOS to the thin clients After the 2X ThinClientOS has booted it obtains its connection settings from the 2X ThinClientServer These settings are then used to connect to the terminal server The 2X ThinClientOS itself can be retrieved from the TFTP Trivial File Transfer Protocol server included with 2X ThinClientServer via PXE or Etherboot also supplied on the CD ROM which does not
147. to use Citrix load balancing configure a new published app If you use Citrix ICA you can enable a River Cipher encryption for added security Enter the server addresses and Port Number The Primary Address may be a hostname or an IP address The default port number is automatically set when the protocol type is selected this value may be customized if necessary The Secondary Address can be added to provide redundancy to a secondary NIC card or Terminal Server This address will be used if the user selects Reconnect after the session has been disconnected Enable SSL to encrypt the data that is being passed for communication Specify the speed of you bandwidth that you will use to connect to your remote desktops Enable Auto Reconnect if you would like to automatically reconnect to you remote desktop if a connection is lost Specify the Redirection Settings You may specify which redirection facilities sound disk printing serial ports and smart card will be available to this protocol 41 42 Click on the OK button when ready 1 6 Specify the Display Settings You may select the desired colour depth from the drop down list You may select from a number of different resolutions from the drop down list You may select the desired window manager for the NX protocol type Select Gnome or KDE 1 7 If you use the NX protocol to connect to an NX server you can use a custom
148. to configure 2X ThinClientServer but unless there are any changes you can just click Confirm 2X ThinClientServer 6 1 Setup Configure your 2X ThinClientServer 27 To successfully configure your 2X ThinClientServer you will need to 1 Login using the Management Console Administrator Credentials 2 Follow the wizard to quickly setup your 2X ThinClientServer for First use 3 Customise your 2 ThinClientServer configuration From the Management Console Cancel Screenshot 91 Configure your 2X ThinClientServer 11 Once you click Confirm setup will be complete Click Finish to end the setup process 95 Uninstalling 2X ThinClientServer Uninstalling 2X ThinClientServer 1 Locate the 2X ThinClientServer 6 0 caption listed in the Add Remove Programs application inside the Control Panel 2 Click on the button Change Remove to start the installation process 2X ThinClientServer 6 1 Uninstall Application Maintenance This machine already has 2 ThinClientServer installed Application Maintenance Upgrade Installation WARNING Uninstalling will remove your current installation of 2x ThinClientServer Screenshot 92 Choose Uninstall 3 Choose the Uninstall option as shown above Click on Next to proceed with the un installation 5 Click on Finish when done Warning This will delete all data stored by ThinClientServer including Session Thin
149. tware upgrades application deployment technical support and data storage amp backup are simplified because only the servers need to be managed Data and applications reside on a few servers rather then on hundreds or thousands of clients PCs become terminals and can be replaced by simpler less expensive and most importantly easier to manage devices called thin clients The benefits of server based computing 1 Management Administrators can deploy manage and support applications much more easily because they are held on a central server or central server farm and are managed from a single point simplifying application access and administration 2 Device independence Users can access their desktop and indeed any enterprise application from any type of client device 3 Remote Access Users can access their desktop and enterprise applications from anywhere on the network or from home or on the road 4 Performance Server based computing performs better than a web application or using a client server model These types of applications require a lot of data to be sent back and forth between the server and the client Because of the advanced compression ratios achieved by protocols such as ICA NX and RDP sending just the screen updates between the server and client is much faster 5 Security Server based computing keeps all the data on the secure servers without it being spread out onto the less secure cl
150. users desktop and local media will appear in Windows Explorer just like other media Thin clients will forward sound from the Terminal Server How it works 2X ThinClientServer deploys a small footprint Linux based OS to old PCs new low cost PCs and to popular thin client devices HP Neoware Wyse Maxspeed and more Thin clients always boot the latest version of the OS from the ThinClientServer Hardware amp connection settings including resolution logging and more are retrieved from the server when the client logs on making thin clients easy to manage Connection settings are managed based on username group or department Most thin client management software can only configure connection settings based on device 2X ThinClientServer links connection settings to Active Directory L_DAP usernames groups or OU s organizational units This reduces the administration involved with adding users and managing roaming users Convert old PCs to powerful thin clients 2X ThinClientServer allows you to extend the life span of your current computers by converting them to thin clients Re using your old PCs or extending the life span of your current ones adds up to considerable savings over time Server runs on Windows or Linux 2X ThinClientServer is available for both Windows or Linux servers and includes a TFTP server for deployment of the ThinClientOS Use low cost thin clients Because 2X ThinClientServer includes a thin
151. ved by the Fully Qualified Domain Name FQDN and the local hostname do not match Please check your network configuration TSINOO8 The resolved IPs are not bound to any physical interfaces or local hosts A safety check is done to determine whether the IP addresses resolved by the Fully Qualified Domain Name FQDN and local hostname are bound to a local interface TSINOO9 Could not resolve both local and FQDN hostnames The installation could not resolve both the FQDN and local hostname This could create an unreachable connection TSINO10 Cannot ping the resolved IP Installation will continue The IP resolved by the DNS could not be reached Please check your network configuration TSINO11 Cannot resolve the FQDN Fixing configuration The etc hosts file is modified such that the Fully Qualified Domain Name FQDN resolves to the local machine TSIN012 Either local hostname or FQDN setting is empty Fixing configuration The etc hosts file is modified such that the Fully Qualified Domain Name FQDN or the local hostname resolve to the local machine TSINO13 Cannot resolve local hostname Fixing configuration The etc hosts file is modified such that the local hostname resolves to the local machine TSINO14 Cannot create or modify the services users or group Each service has its own set of credentials that are created or modified during installation This error message will be displayed if this process fails
152. will cause the installation to fail Please try reinstalling the product TSINO27 Could not load the init d path from detection file Will try to detect path using the find command When uninstalling the product the installer fetches the init d directory path from the XML file generated during installation If the XML file is not found the installation will try to find the path using the Find utility TSINO28 Could not find the critical directories Cannot continue the un installation The paths to the init d and run level directories must be known so that the 2X ThinClientServer service can be removed If these directories are not found than the un installation cannot be completed TSINO29 Could not load the run level paths from detection file Will try to detect path using the find command When uninstalling the product the installer fetches the run level directory paths from the XML file generated during installation If the XML file is not found the installation will try to find the path using the Find utility TSINO30 Could not un install the 2X thinclientserver service and associated links This error occurs when the 2X ThinClientServer service and associated run level links cannot be removed from the init d and run level directories TSINO31 Cannot secure directories under var opt and etc opt or remove the installation directory The un installation process does not remove the data and configuration directories It o

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