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Siemens optiPoint 420 standard
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1. Next TA gt gt US Exit gt gt UK End VJ or Program Service gt or Speaker gt 40 o view other calls confirm each subsequent display Ending Retrieval Select and confirm Press the key The LED goes out Press the key The LED goes out 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step D Addl information v D Call v DO Delete I V D Save number v or Program Servic ooo Displaying the Call Time and Additional Call Infor mation Precondition You have retrieved the caller list and the selected call is displayed black square at the beginning of line Select and confirm Information about caller name call number and call time will be displayed Dialing a Station Number from the Caller List Precondition You have retrieved the caller list and the selected call is displayed Select and confirm ill The caller is automatically deleted from the caller list when a connection is finally set up Removing an Entry from the Caller List Precondition You have retrieved the caller list and the selected call is displayed Confirm Saving the Other Party s Station Number in the Caller List Redial Precondition You are engaged in a call or have called an external party Confirm Press the key The LED lights up Enter the code
2. Progran Servicg gt i UCD I 404 UCD night on 7 or Rouen night off V or 6000 80008 D D Frogran senvicaa qa D UcD TA D 405 Calls in queue v or Requesting and activating a work time If you want to follow up on the last call you answered without being disturbed you can request and activate a work time This removes your telephone from the call distribution cycle for a programmable period of time un til you log back on Press the key The LED lights up Select and confirm Confirm Enter the code for on or off Turning the night service on and off for UCD Press the key The LED lights up Select and confirm Confirm Enter the code for on or off Display the number of waiting calls Press the key The LED lights up Select and confirm Confirm Enter the code for on or off 1 Different Displays HiPath 4000 Environment gt Page 117 101 Team and Executive Secretary Functions With Trunk Keys Step by Step 102 WZ WW or Team and Executive Secretary Functions With Trunk Keys If this function has been configured contact your ser vice personnel you belong to a team of users for whom special keys were programmed e Trunk keys MULAP keys e Direct station selection keys e Group call key not on the executive telephone in an executive sec retary
3. Function Description DTMF dialing gt Page 58 Speaker call gt Page 48 Retrieve call gt Page 54 Pickup directed gt Page 34 Account code gt Page 74 Show call charges gt Page 72 Reset services gt Page 87 Trunk flash gt Page 61 Temporary MSN gt Page 50 US DISA intern gt Page 111 UK DISA internal Cancel Depending on the system configuration some display texts may differ from the display texts described in this document Please refer to the following table for an overview of such texts HiPath 3000 Display HiPath 4000 Display Description Call wait term Camp on termination Call wait term off Camp on deact gt Page 53 Caller list Call log gt Page 40 Change Speed Dial Speed dialing gt Page 42 Ringer cutoff on Ringer on gt Page 75 Service Program Service View callbacks Display callbacks gt Page 26 118 Changing Key Labels Step by Step Program Servicd D gt D 91 Prog feature key v or ooo ee D Key label v Co CA O US Default Labe V US Save wv Uk Save entry J D Previous V US Exit RA UK End Z Changing Key Labels When assigning function keys you can modify the de fault labels to meet your needs or change an already modified label back to the default label You have the opportunity to change key labels when you
4. HiPath 2000 HiPath 3000 HiPath 5000 optiPoint 420 economy optiPoint 420 economy plus optiPoint 420 standard optiPoint self labeling key module SI E M E N S Operating Instructions Global network of innovation Before You Begin Before You Begin These operating instructions describe the optiPoint 410 economy economy plus standard telephone on your HiPath 2000 and HiPath 3000 5000 They describe all functions you can use from your telephone You may find that some func tions you wish to use are not available on your telephone This may be due to one of the following reasons e The function has not been configured for your telephone address any questions to your service personnel e Your communications platform does not support this function contact your service personnel to upgrade your system Important Notes WZ Do not operate the telephone in environments where there is a danger of explosions Use only original Siemens accessories Using other accessories may cause a hazard and will invalidate the warranty and the CE mark Never open the telephone or a key module If you encounter any problems contact your service personnel CE customer equipment does not continue to support emergency dialing after loss of mains power if battery back up and power fail switchover to emergency analogue phones is not available Never allow the telephone to come into contact with staini
5. 135 FCC and Industry Canada Compliance FCC and Industry Canada Compliance This section describes the requirements for compliance with Federal Communications Commission FCC Rules and Industry Canada CS 03 standard FCC Certification and Requirements The following paragraphs describe requirements and information based on FCC rules Service If you experience problem with the Siemens optiPoint telephone contact Siemens cus tomer support at 1 800 835 7656 for information on service and repairs The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning FCC Rules Part 15 The Siemens optiPoint telephone has been tested and complied with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequen cy energy and if not installed and used in accordance with the instruction manual can cause harmful interference to radio communications Operation of this equipment in a res idential area is likely to cause harmful interference in which case the user will be required to correct the interference in the user s expense FCC Rules Part 68 FCC Part 68 Certification The Siemens optiPoint telep
6. 2 000020000 110 Checking the Key Assignment 0 0000 cece eee eee 110 Special Functions in the LAN PC Network 111 Leaving a Hunt Group Group Call 000000000 eo 111 Transferring Call Forwarding 0 0 0 0 cece eee eee 112 Using Night ANSWEF sh ae dee eee ae peewee Ga E Leek be 113 Activating and Deactivating a Ringing Group 114 Controlling Relays not for HiPath 2000 115 Opening the Door siswa ce4 dawn ds eae eh ees de ha bw daa 116 Different Displays HiPath 4000 Environment 117 Changing Key Labels oc eid eiasesecdicesevaras 119 Entering Texton the Telephone 120 Labeling Documentation and Accessories 121 Labeling Key FieldS 000 022 ccc eee 121 Attaching a Station Number Label 00000002 e ee 121 POGUE ESATO TA se ie oe base Bede ben Sires ws Pela Sr eteien ag Medan de aeons 121 ACCESSOSIES 0 ee eee eee 122 FINO P rODIE MS earra eee ceca s 123 Telephone Maintenance nananana 123 Echo EI GCP raes ste debetsinard dated cha tnidive wdstedew a nani dias 123 TROUBIESHOOUING ieia eretas a lee aaa oe eae Dar Ta arkea ade a ge 123 Responding to Error Messages on the Screen 124 Contacts for Resolving Problems 0 000 e eee eee 125 We cae nurses nagensancaesensceseieoncse 126 Overview of Functions Codes Alphabetical 131 FCC and Industry Canada Compliance
7. Press the Hunt group join leave key You belong to multiple groups or to one group with trunk keys including executive secretary teams Select and confirm Enter the code for leave or join Press the Hunt group join leave key If an x appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No x means that the audible tone was deactivated Press the OK dialog key to confirm your selection and display the next group or trunk number and group name Select and confirm This turns off the audible tone for the displayed group or trunk 1 Different Displays HiPath 4000 Environment gt Page 117 97 Using Other Team Functions Step by Step or D US Join group v D UK Join hunt group v or D Leave all groups v or or D Romn agrous V 98 Select and confirm This turns off the audible tone for the displayed group or trunk Select and confirm This turns off the audible tone for all groups and trunks Enter the code for Leave all groups Select and confirm or Pickup group or Program Servic Gp This turns off the audible tone for all groups and trunks Enter the code for Join all groups IiE If you deactivate the audible tone for another group or trunk or deactivate it for all groups and trunks to which you belong a special dial tone
8. 41 Making Calls Convenience Functions Step by Step Program Servicap gt D 7 Use speed dialing Vv or oo j If applicable i Program Servicgp gt D 92 Change Speed dial V or 0660 US Change TA 42 Speed dial Using Station and System Speed Dial Numbers Precondition You have stored station speed dial num bers gt Page 42 or your service personnel has stored system speed dial numbers Press the key The LED lights up Confirm Enter the code Enter a speed dial number x0 to 9 station speed dialing 000 to 999 system speed dialing contact your ser vice personnel Suffix Dialing If necessary you can suffixdial additional digits for ex ample the user s extension at the end of the saved sta tion number If this feature is configured a suffix is automatically di aled for example O for the exchange if no entries are made within 4 or 5 seconds Storing Station Speed Dial Numbers You can store the ten numbers which you use the most and dial them using your own station speed dial num bers 0 through 9 gt Page 42 Press the key The LED lights up Select and confirm Enter the code Enter the speed dial number you wish to use 0 to 9 If the speed dial number is already in use the pro grammed station number appears on the screen Confirm First enter the external code and then the external sta tion
9. 136 FCC Certification and Requirements 0 0000 136 Equipment Attachment Limitations 200 138 Basic operating instructions Basic operating instructions optiPoint 420 economy economy plus standard Full duplex speakerphone feature z v Illuminated display Headset port VY 2 LAN Schnittstelle v Interface for add on equipment NIN ISIS IS Option bays 0 0 1 The name and model of your telephone are printed on the base optiPoint 420 economy economy plus standard and optiPoint self labeling key module control panel Speaker for open listening Backlight graphics and ring tones display 2 lines with St ti keys n 24 chars ixed function keys Program Service Redial Mailbox Mute or Internal Speaker m Key field freely programmable keys optiPoint self labeling key module Keypad 0 Microphone for speakerphone mode F a3 aa E o va m Keys for scrolling to functions Key for confirming a function Keys for telephone settings 1 optiPoint 420 standard only 2 With automatic key labeling 3 Cannot be changed on optiPoint 420 Basic operating instructions Step by Step Pag lt m oo or Speaker WZ 506 Start conference D Display contrast R Please dial Return to held call gt 10 How to Use thes
10. Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use If available Press the Forward Line key You have stored the incomplete Forward Line function on the key excluding the call forwarding type and desti nation gt Page 64 Select and confirm Enter the code Enter the destination number Confirm If available Press the Forward Line key You have stored the call forwarding type and destination on the Forward Line key gt Page 64 105 Team and Executive Secretary Functions With Trunk Keys Step by Step Deactivating call forwarding Progranzservic gt GM Press the key The LED lights up gt 501 Ferward Lines Off V Select and confirm or OGO Enter the code ress the trunk key you wish to use or HH ig Enter the number of the trunk key you wish to use or ff available Press the Forward Line key IiE If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized Meaning of LED Indications on the Forward Line Keys T BD The LED on the Forward Line key is off call forwarding is not active for this trunk or LED on the Forward Line key is lit call forwarding is active for this trunk or MZ LED on the Forward Line key is flashing slowly
11. Quit and return v or mama OGO or gt e 52 During a Call Using Call Waiting Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can either ignore or accept the waiting call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also bar call waiting or the call waiting tone gt Page 53 Accepting a Waiting Call Camp On Precondition You are engaged in a phone call and hear a tone every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the sec ond call Select and confirm Press the key The LED lights up Enter the code You are connected to the call waiting party immediately The first party is placed on hold Ending the second call and resuming the first one Confirm Press the key The LED lights up Enter the code Replace the handset Recall appears on the screen Lift the handset Making Calls Convenience Functions Step by Step Program Servicgp p and gt 490 Call waittrm off V or D 490 Call wait term on V or OOOO 6000 D mae VY or D Waiting tone on v or OOO 8060 Preventing and Allowing Call Waiting
12. You send informa tion to the application and receive information from the application for example on your telephone s display Enter the code Press the Data I O Service key configuring keys gt Page 64 Enter the three digit ID for the application you want to operate Use the relevant keys to communicate with the applica tion Temporarily interrupting communication with the application The telephone rings You accept the call The Data I O Service key flashes communication with the application was automatically interrupted Resuming communication with the application Press the flashing Data I O Service key The LED lights up Ending communication with the application Select and confirm the appropriate CSTA message Lift and replace the handset 93 Using Other Functions Step by Step 94 P 90 Control Relay On ZA or L 90 Control Relay Off V 000 000 o o Controlling Relays notfor HiPath 2000 If this function has been configured contact your ser vice personnel you can turn up to four relays on and off to control different facilities such as a door opener Depending on how they are programmed you can switch the relays on and off or switch them on and have them switched off automatically after a timeout IiE Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC net work
13. Automatic Camp On If this function has been configured ask your service technician you can prevent or allow a second call gt Page 52 from being signaled by automatic camp on during an ongoing call Press the key The LED lights up Select and confirm Enter the code for off or on Turning the Call Waiting Tone On and Off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Select and confirm Enter code for tone off or tone on 1 Different Displays HiPath 4000 Environment gt Page 117 53 Making Calls Convenience Functions Step by Step Program Servic Gp D se Parkacai nd WZ or OOO Program Servic p D Retrieve call v 54 or OOO Parking a Call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Precondition You are conducting a call Press the key The LED lights up Select and confirm Enter the code Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not dis played it is already in use enter another one Retrieving a Parked Call Precondition One or more calls have been parked The telephone is idl
14. Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Precondition You are conducting a call with the hand set Activating ring transfer Speaker gt GD Press the key The LED lights up Deactivating this function D Press the key The LED goes out 16 Making Calls Basic Functions Step by Step JY er on o or Speaker gt gt or Release pO Making Calls Off Hook Dialing Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset On Hook Dialing Internal calls Enter the station number External calls Enter the external code and the station number The other party answers with speaker Lift the handset On hook Use speakerphone mode not available with optiPoint 420 economy economy plus The called party does not answer or is busy Press the key The LED goes out E gt Your system may also be programmed so that you have to press the Internal key before you dial an internal number To call an external party you have to enter an ex ternal code before dialing the party s telephone number Prime Line is not active contact your service personnel Ending the call Repla
15. assign any of the following to a key e a station number gt Page 28 e a function gt Page 64 or e a procedure gt Page 68 Follow the steps for the respective procedure Change or reset the label for a previously assigned key Press the key The LED lights up Select and confirm Enter the code Press the key whose label you want to modify reset Select and confirm Confirm to enter your text It will be displayed as a key label For information about text entry see gt Page 120 Select and confirm to reset the label to the default Confirm to save the changes Select and confirm to cancel the changes Confirm 119 Entering Text on the Telephone Entering Text on the Telephone In the following situations you can enter text alphanu meric characters on the telephone e when assigning one of the following to a key a station number gt Page 28 a function gt Page 64 a procedure gt Page 68 e when sending a message gt Page 82 e when leaving an advisory message gt Page 84 Entering text via the keypad Enter text via the keypad Digit keys must be pressed a specific number of times to enter letters Example R Press the key once and the key three times 000999999090 1 Delete the character to the left 2 Space 3 Next letter in upper case 120 Labeling Documentation and Accessories
16. pears on the upper display line and the station number or name of the caller appears on the low er line Removing all telephones in call ringing group Select and confirm Enter the code 1 Different Displays HiPath 4000 Environment gt Page 117 99 Using Other Team Functions Uniform Call Distribution UCD If this function has been configured contact your ser vice personnel you belong to a group of users agents to whom calls are distributed An incoming call is always assigned to the agent who has had the longest break without a call Logging on and off at the beginning and end of your shift Programservice GP Press the key The LED lights up D UcD Z Select and confirm 401 Log on v Confirm or 401 Log off v or GOOO r OAOA Enter the code for Log on or Log off Hi To log on enter your identification number Agent Contact your service personnel to find out what it is Logging on and off during your shift Proornamnsenvic GP Press the key The LED lights up L UcD Z Select and confirm D 402 Not available V Confirm or 402 Available or 3000 r GAA Enter the code for Not available or Available 1 Different Displays HiPath 4000 Environment gt Page 117 100 Using Other Team Functions Step by Step D ee Z gt 403 Work on W or 403 Work off or 6008 68008
17. the trunk is a call forwarding destination 106 Team and Executive Secretary Functions With Trunk Keys Step by Step If appl ANYA EF gt or Using DSS Keys Each team member has a DSS key for every other member in the team This enables every team member to reach all other members of the team directly simply by pressing a key Meaning of LED Indications on DSS Keys LED on the DSS key is off the team member is not en gaged in a phone call LED on the DSS key is lit the team member is engaged in a phone call or has activated do not disturb LED on the DSS key is flashing rapidly a call has ar rived for you and needs to be answered LED on the DSS keys is flashing slowly a caller is try ing to reach another member of your team who has not yet answered Using DSS Keys to Answer Calls Precondition Your telephone is ringing and or a DSS key is flashing Press the flashing DSS key This is not necessary if you are receiving a DSS call and the DSS key is flashing rapidly Lift the handset With on hook dialing Use speakerphone mode not available with optiPoint 420 economy economy plus Calling a Team M ember Directly Press the direct station selection key If the team member you wish to reach is engaged in an other call the DSS key on your telephone is illuminated You can make the call even in this case When the other party answers Lift the handset With on
18. 4000 Environment gt Page 117 61 Making Calls Convenience Functions Step by Step 62 Camp on Override wv or 6060 If You Cannot Reach a Destination Call Waiting Camp On Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond gt Page 52 i The called party can prevent automatic call waiting gt Page 53 If this feature is configured contact your service personnel you will hear the ring tone and the message Camp on is immediately displayed Busy Override J oining a Call in Progress This function is only available if it has been configured by the service technician contact your service person nel Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm Enter the code The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override station no or name You can now start talking Making Calls Convenience Functions Step by Step D Night answer on Vv or 00O default v
19. 59 Pickup directed v or ooo If applicable D Next v E W or AVA 34 M aking Calls Convenience Functions Answ ering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring Press the key The LED lights up Select and confirm Enter the code A called station appears on the screen Select and confirm until you see the station you want Confirm If you know the number of the telephone that is ringing enter it directly Press the flashing key IIE Accepting calls in a team gt Page 98 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step Release BO b Paa or Mute off v or Mute BOD D HFlanswerback on V gt aS 7 or 6006 OOO Rejecting Calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone contact your service personnel The telephone rings The caller is displayed Press the key If a call cannot be rejected your telephone will continue to ring The message currently not possible UK or Feature not available US is displayed e g in the case of recalls Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement The other party s name or station number ap
20. 60 Account code M or OGOGO n and US Save v UK Save entry v Bnn E EE 74 Dialing with Call Charge Assignment You can assign external calls to certain projects Precondition Service personnel has set up account codes for you Press the key The LED lights up Select and confirm Enter the code Enter the account code Press this key Confirm May be necessary depending on how your system is configured contact your service personnel for details Enter the number of the external station IE You can also enter the account code during an external call 1 Different Displays HiPath 4000 Environment gt Page 117 Private Sphere Security Step by Step way Ringer cutoff on VY or Ringer cutoff off v or OOO 808 DND on or DND off eal or OOO 800 Private Sphere Security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls Calls are only identified by one ring signal an indication on the display and a key which has been programmed to flash such as a trunk key Select and confirm Enter the code for on or off Turning Do Not Disturb On and Off You can activate the do not disturb function if you do not want the receive any calls When do not disturb is acti vated internal callers hear a busy signal
21. D Scroll Next K or D E V D gt Can y CD Change search string FA gt E or D C V Confirm The name is searched for This may take a few seconds The result is displayed If only one name is found it is displayed Confirm If several names are found max 50 the first name is displayed Scroll to the next or the previous entry Select and confirm If no name is found If your search does not yield any name corresponding to your query you can extend the range of the search e g by deleting characters Select and confirm For further procedure see above If too many names are found If more than the maximum of 50 names are found cor responding to your query only an incomplete list of re sults can be displayed You can view these results select any of the names or change the search string e g narrow the search by en tering more characters iE In this case it is advisable to narrow down the search so that all corresponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow the search down Select and confirm in order to change the search string For further procedure see above 41 Making Calls Convenience Functions Step by Step Mailbox gt or US View messages LY UK Display Messages v US Message sent V UK Text LY US Call voice mail Z
22. Labeling Documentation and Accessories Labeling Key Fields Key function labels will be displayed automatically If you wish you can change the text of the label to suit your own needs see gt Page 119 Attaching a Station Number Label Self adhesive call number labels are also delivered with your optiPoint Write on the call number label fire brigade police own telephone num bers then remove and stick it in the recess on the telephone when the handset is lifted Documentation You can find these operating instructions in the Internet in PDF format under http www siemens conVhipath and on CD ROM ask your service personnel in HTML and PDF format In order to look at and print the operating instructions in PDF format you need a computer on which the free Acrobat Reader software package is installed by Adobe To look at the operating instructions in HTML format you need a computer with a www browser e g Microsoft Internet Explorer 121 Labeling Documentation and Accessories 122 Accessories The following accessories help you customize your telephone to your indi vidual preferences optiPoint adapters are modules which can be plugged into the option bays at the bottom of optiPoint optiPoint self labeling key module Key module with 13 programmable keys and automatic key labeling optiPoint Display Module The optiPoint Display Module with large touch screen graphics display and navigation ke
23. Malfunction lf this feature is configured ask the service personnel you can define an internal or external call forwarding destination that becomes effective when your tele phone is not working Press the key The LED lights up Select and confirm Enter the code Enter the station number of the destination Confirm Deactivating call forwarding deleting a destination Press the key The LED lights up Select and confirm Enter the code Confirm to deactivate call forwarding and delete the for warding destination Select and confirm to deactivate call forwarding without deleting the forwarding destination Changing the call forwarding destination if for warding is active Press the key The LED lights up Enter the code Confirm Change the station number of the destination Confirm 25 Making Calls Basic Functions Step by Step US Callback TA UK Set Callback v or 6660 gt or or Speaker gt D or 000 US Next callback v P US Next callback P JUK Display next M 26 Using Callback If a user is busy or is not answering you can store an automatic callback This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who did not answer has conducted another call Storing a Callback Preconditi
24. OOO ee US Change key UK Change feature KZ Ia If applicable US Save incomplete v UK Store incomplete text V If applicable Key label lv Saving Functions Procedures and Appointments You can save a frequently dialed number gt Page 28 or frequently used functions procedures comprising sev eral operating steps on any free key on your telephone or add on device You can use dual level key assignment if you have con figured a key as the switching key Shift key and Ex tended Key Functionality is active refer to relevant ser vice personnel In addition to functions procedures you can save exter nal or internal station numbers without LED display on the second level gt Page 28 Corresponding displays guide you through this process gt Page 124 Assigning Functions to Keys Press the key The LED lights up Select and confirm Enter the code Press the key If the key is already in use its assignment appears on the screen Confirm Select and confirm the function such as Do not disturb All programmable functions appear on the screen See Quick Reference Operating Instructions Appendix section about function keys Select and confirm Some functions such as Call forwarding accept in complete entries This means you have to add more dig its later on when you activate the function by pressing a key Select and confirm
25. Other Functions Step by Step DO N V 0O D Y USiView messages UK Display Messages v D Vv Displaying and Deleting Messages You Have Sent Select and confirm Enter the code Follow the display prompts na Texts sent to groups can be deleted only by the originator Answering Messages Messages received appears on your screen along with an indication of the length Confirm Follow the display prompts 83 Using Other Functions Step by Step D Advisory msg on v or OOGO D 0 Back at v 0 0 or D Enter message text lv US Save v UK Save entry v D p y or 84 000 Ld Leaving an Advisory M essage You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk When another party calls you the message appears on the caller s screen Select and confirm Enter the code Select and confirm the preprogrammed message which can be changed by service personnel Enter the code directly The codes appear on the screen next to the messages to which they are assigned Tl You can add numeric input to preprogrammed messages that end in a colon Select and confirm to enter different text For informa tion about text entry see gt Page 120 Confirm Deleting Advisory Messages Select and confirm E
26. Special Functions in the LAN PC Network Step by Step CD Internal DISA v or O0 di V or ef V or D 90 Control Relay On TA or gt 90 Control Relay Off V or OOO OOO Controlling Relays not for HiPath 2000 lf this feature is configured contact your service per sonnel you can also control relays gt Page 94 in other HiPath 3000 communications platforms Select and confirm Enter the code Enter the DISA call number of the HiPath 3000 in which the relay is to be controlled Confirm the entry Enter the DISA call number of the telephone from which you wish to control the relay Confirm the entry Select and confirm Enter the code for on or off Enter the relay 115 Special Functions in the LAN PC Network Step by Step CD Internal DISA v or 600 i V or n V or D Dpendeor nn 7 or e200 Fo 116 Opening the Door If this feature is configured contact your service per sonnel you can also activate the door opener gt Page 37 in other HiPath 2000 HiPath 3000 communi cations platforms Select and confirm Enter the code Enter the DISA call number of the HiPath 2000 HiPath 3000 in which the door is to be opened Confirm the entry Enter the DISA call number of the telephone from which you wish to activate the door opener Confirm the entry Select and confirm E
27. are only available for internal station numbers Confirm Select and confirm to save the repdial key without LED display Select and confirm to update automatic key labeling For more information see gt Page 119 Confirm Select and confirm Select and confirm i gt Simply press the key to dial a stored telephone number gt Page 30 You can do this while a call is in progress For information on display messages when sav ing station numbers gt Page 124 29 Making Calls Basic Functions Step by Step Using Repertory Dialing Keys Precondition You have saved a station number on a repertory dialing key gt Page 28 Press the key on which the number is saved If the station number is located on the second level first press Shift IiE You can also press the repertory dial key during a call This automatically sets up a consultation gt Page 20 30 Making Calls Basic Functions Step by Step Doro US Ring volume TA Doro Doro US Ring tone TA UK Ringer tone TA Doro Doro D D UK Attention Ring Volume V Doro Telephone Settings Adjusting the Ring Volume Press these keys while the phone is idle Confirm To raise or lower the volume Keep pressing the keys until the desired volume is set Save Adjusting the Ring Tone Press these keys while the phone is idle Select and confirm To adjust the ring ton
28. calls for the executive is heard only in the secretary s office You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it Activating ring transfer Press the Ring Transfer key The LED lights up Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use Deactivating ring transfer Press the Ring Transfer key The LED goes out Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use 109 Testing the Telephone Testing the Telephone Testing the Telephone Functions You can test your telephone functions Precondition Your telephone is idle Progran Servic gt GP Press the key The LED lights up P 940 Phone test 4 Select and confirm or GOAO Enter the code If everything is OK e all LEDs on the telephone start flashing including the ones on the key module only the Program Ser vice menu LED lights up your station number appears on the screen all pixels in the display are activated all pixels in the key labels are activated the ringer signal sounds Checking the Key Assignment You can check the assignment of keys on your tele phone to see which functions are programmed on which keys Prog
29. enter a personal identification number which you can save yourself Press the key The LED lights up Confirm Enter the PIN Enter the current five digit PIN f you have not yet assigned a PIN use the PIN 00000 he first time you enter it Enter the new PI Repeat the new PIN n gt If you forget your PIN contact your service per sonnel who can reset your PIN to 00000 1 Different Displays HiPath 4000 Environment gt Page 117 81 Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages infotexts to single users or groups of users who have system telephones On system telephones with no display e g optiPoint 500 entry on ISDN pulse or tone dialling telephones transmitted text messages will be saved as a callback request Creating and Sending a Message US Send message 4 Select and confirm UK Send Message v or GOGO Enter the code Uy ann ig Enter the internal station number of the recipient or group D Select and confirm the preprogrammed message which can be changed by service personnel or Enter the code directly The codes appear on the screen next to the messages to which they are assigned or D Select and confirm to enter different text up to 24 cha racters For information about text entry see gt Page 120 Send v Confirm 82 Using
30. gt Page 115 Select and confirm Enter the code for on or off Enter the relay Sensors HiPath 3300 3350 3500 3550 Only If this function has been configured contact your ser vice personnel sensors detect signals causing your phone to ring and a message to appear on your screen Using Other Functions Step by Step ooo TE Radio Paging Not for U S If paging equipment is connected to your system con tact your service personnel you can contact people via their pocket receivers The pocket receiver indicates to the person you are looking for that someone is trying to get in touch The person you page can then go to the nearest telephone and call you Paging To be paged you must have activated a call ringing group gt Page 99 call forwarding gt Page 22 or call re direction to the internal station number of your paging equipment A call request is then signaled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter your own station number 95 Using Other Team Functions Step by Step 96 Using Other Team Functions Turning Group Call On and Off If this function has been configured contact your ser vice personnel you belong to one or more groups of users who can each be reached under a hunt group or group call number Incoming calls are signaled on all group member tele phones in the order in which they are receiv
31. hook dialing Use speakerphone mode not available with optiPoint 420 economy economy plus 107 Team and Executive Secretary Functions With Trunk Keys Step by Step 108 r or Release gt AVA T D b on or Transferring a Call in Progress Press the DSS key and announce the call if desired Replace the handset Press the key Accepting a Call for Another Team Member Press the flashing DSS key or trunk key Lift the handset With on hook dialing Use speakerphone mode not available with optiPoint 420 economy economy plus J oining or Leaving a Group Call Not for the Executive Telephone in an Executive Secretary Team By default your telephone rings when a call arrives on your line If you want your phone to ring even when calls arrive on other lines you can turn your ringer on and off for each line in your group gt Page 96 Your telephone rings one time only or every four sec onds even when you are engaged in another call atten tion ring volume gt Page 31 Team and Executive Secretary Functions With Trunk Keys Step by Step a or Program Servicgy Gp C 502 Ring Transfer On v or O00000 E D or ii e or Program Servicgy ip D 502 Ring Transfer Off V or o0oe E D or ii Transferring Calls Directly to the Executive Only in an Executive Secretary Group Normally audible signaling of all
32. if necessary switch the tele phone to tone dialing then enter the internal number that has been assigned to you and the associated PIN Enter the code necessary only if programmed in the system 89 Using Other Functions Step by Step 90 3 Wait for a dial tone and then enter the code such as 97 for Do not disturb on Make other inputs as neces sary refer to the operating instructions for pulse and DTMF telephones Dial the external number IE You can only execute one function at a time or set up only one outgoing connection The connection is immediately released after successful activation of a function In the case of an external external call the con nection is released as soon as either of the par ties ends the call Using Other Functions Step by Step Program ServiceD Gp D 503 Keypad dialing v or Using functions in ISDN via code dial ing keypad dialing If authorized contact your service personnel you can set ISDN functions via code dialing in some countries Press the key The LED lights up Confirm Enter the code Enter the number of the trunk you wish to use contact your service personnel Entering a code for required ISDN function contact your service personnel Tl Contact your network provider to find out which ISDN functions can be code controlled in your country Siemens AG shall not be liable for damages costs which may be incu
33. office waste disposal service the shop where you pur chased the product or your sales representative The statements quoted above are only fully valid for equipment which is in stalled and sold in the countries of the European Union and is covered by the directive 2002 96 EC Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equip ment Contents Contents Bere y OU DCO ct a0ehasastecherers cannes 2 important Notes onee ido riren ds oe eo Pad hes E dee oth 2 Marke Ara toate cite aE a a e athe iy yeas dA aca tte Ea 3 Basic operating INSTUICTONS 26ccawd ores cna vs 9 optiPoint 420 economy economy plus standard and optiPoint self labeling key module control panel 9 How to Use these Operating Instructions 0 10 SCreen DiSPlayS iaai a wha weenie a ti a ees hades ol CA doe A 10 Accessing Functions 0 0 00 00 0 e cece 11 ste IMSTACTIVELY oseta ach nabs come dia ancien a e acces Pd S x 11 Via the Program Service Menu 000000 cee 11 With Function KeyS 2 eee 11 Functions YouCan Uses cc n5 vase otiera nea ha anna bites ox 12 Self Labelling Key Function 0 0 0 00 00000 e eee eee 12 Basic and Enhanced Functions 0220000005 12 Additional Team and Executive Secretary Functions 12 Using the Telephone Efficiently 22 002 2000 13 Safety Precautions f
34. or or i D US Save v D UK Save entry KZ DE or 000 Using Night Answer If appropriately authorized you can activate night an swer mode to forward all external calls straight to a spe cific internal telephone night station for example dur ing your lunch break or after office hours The night station can be defined by service personnel standard night answer service or by you temporary night an swer service LN gt Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC net work gt Page 113 Activating this function Select and confirm Enter the code Press the OK dialog key to confirm standard night an swer service Enter the code standard night answer service Enter the destination number temporary night an swer service Confirm Deactivating night answer Select and confirm Enter the code Service personnel can also configure an automatic night answer service The automatic night answer ser vice activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above 63 Saving Functions Procedures and Appointments Step by Step D D D 64 Program Servic Gp 91 Prog feature key v or
35. sounds when you lift the handset Accepting a Call for Another M ember of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call To do this contact your service personnel to find out if a pickup group has been configured Precondition Your telephone rings briefly Call for appears on the upper display line with the station num ber or name of the originator the station number or name of the caller appears on the lower line Confirm Press the key The LED lights up Enter the code 1 Different Displays HiPath 4000 Environment gt Page 117 Using Other Team Functions Step by Step Program Servicgy Gp gt gt 81 Ringing group on or ooo DE D or 00 Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones The person who an swers first receives the call i Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC net work gt Page 114 Saving displaying and deleting telephones for the ringing group Press the key The LED lights up Select and confirm Enter the code Follow the display prompts enter the internal station number na Is your telephone a member of a ringing group the station number or name of the originator ap
36. team e Ring transfer keys only in an executive secretary team As a team member you can also program these keys yourself MULAP key Direct station select US Join leave group UK Hunt group join leave Ring Transfer on off gt Page 64 You can also program a call forward ing key Forward Line for each line Using Trunk Keys A separate trunk is assigned to each team member All other team members have the same trunk keys for these trunks on their telephones This means that every team member can use all programmed trunk keys Each team member can also be reached under a sepa rate station number if one was assigned Meaning of LED Indications on Trunk Keys Trunk key LED is off Trunk is free and can be used Trunk key LED is lit Trunk is in use Trunk key LED is flashing rapidly A call on the trunk needs to be answered Trunk key LED is flashing slowly A call on hold is wait ing Team and Executive Secretary Functions With Trunk Keys Step by Step Answering Calls With Trunk Keys Precondition Your telephone is ringing and or the trunk key is flashing rapidly Nz ESD Press the rapidly flashing trunk key This is not necessary if the trunk is automatically as signed to you when you lift the handset or press the Speaker key in this case the assigned trunk key lights up eo Lift the handset With on hook dialing Use speakerphone mode not available with optiPoint 420 economy
37. telephone in speakerphone mode not available with optiPoint 420 economy economy plus or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the illuminated key The LED goes out Replace the handset Monitoring the room Enter the internal number if the telephone in the room you wish to monitor 71 Private Sphere Security Step by Step 78 Program Servicay Gp and P 84 Trace call ZA or O00 Trace Call Identifying Anonymous Callers Not for U S You can have the carrier identify malicious external call ers You can save the caller s station number during the call or for 30 seconds after the call ends However it is essential that you do not replace your handset during this time Press the key The LED lights up Select and confirm Enter the code IE After you have finished tracing the call the data is stored on the carrier s system Now contact your service personnel Private Sphere Security Step by Step P Changeover on EA or P Changeover off v or OOO 8606 ii Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your ab sence Precondition You must have configured a personal identification number PIN for your telephone gt Page 81 To lock and unlock the telephone
38. the group number for Join Leave directed 111 Special Functions in the LAN PC Network Step by Step gt ms s or 3 V or j V or D Call forwarding on Vv or T all calls TA or D 2 external calls only or D 3 internal calls only v or 1 KIE gt KIA 3 HH ai Save lv gt Eilean or 112 Transferring Call Forwarding You can activate deactivate call forwarding gt Page 22 for your telephone from other HiPath 5000 telephones Select and confirm Enter the code Enter the DISA call number of the HiPath 2000 HiPath 3000 to which your telephone is connected Confirm the entry Enter the DISA call number of your telephone Confirm the entry Activating this function Select and confirm Enter the code Select and confirm Enter the code Enter the destination number Confirm Deactivating this function Select and confirm Enter the code Special Functions in the LAN PC Network Step by Step CD Internal DISA v or 600 3 V or rn V or D Night answer on v or 6060 di Save I y D Night answer off v or 00o Using Night Answer If authorized contact your service personnel you can define telephones in other HiPath 2000 HiPath 3000 communications platforms as the night answer gt Page 63 Select and confirm Enter the code Ente
39. the volume Keep pressing the key until the desired volume is set Answering a Call with the Speaker Speakerphone M ode i This function is not available with optiPoint 420 economy economy plus The telephone rings The caller appears on the screen Speaker GD Press the key The LED lights up Speakerphone mode G or Raise or lower the volume Keep pressing the key until the desired volume is set 14 Making Calls Basic Functions Step by Step Speaker gt or Release Xo Speaker P and ra et and Ending the call Press the key The LED goes out Press the key Notes on speakerphone mode e Tell the other party that you are using speakerphone mode e The speakerphone works bests at a low receiving volume e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches Switching to Speakerphone Mode ill This function is not available with optiPoint 420 economy economy plus Precondition You are conducting a call with the hand set Hold down the key and replace the handset in the U S press the key once and replace the hand set Then release the key and continue the call Switching to the Handset iE This function is not available with optiPoint 420 economy economy plus Precondition You are engaged in a call in speaker phone mode Lift the handset Continue the call 15 Making Calls
40. Echoes can occur sometimes quite distinctly in the course of a tele phone call This effect is not caused by a product or design fault in your telephone but rather by the other party s telephone Troubleshooting Pressed key does not respond Check whether the key is stuck Telephone does not ring Check whether the do not disturb function was activated on your tele phone Do not disturb appears on the screen If so deactivate it gt Page 75 You cannot dial an external number Check whether you telephone is locked US Not authorized UK Access denied appears on the screen If so unlock the telephone gt Page 79 To correct any other problem First contact your service personnel If your service personnel is unable to correct the problem contact Customer Service 123 Fixing Problems Step by Step Responding to Error Messages on the Screen US Invalid entry Possible cause UK Incorrect entry The station number is incorrect Possible response Enter a correct station number US Not authorized Possible cause UK Access denied 3 You tried to activate a disabled function Possible response Ask your service personnel to authorize you to use the function US Currently not possible Possible cause UK Feature not available The station number you dialed does not exist The tele phone you are trying to call is unplugged Possible response Ent
41. ING oo eececececeeseceeeeeeeseeeseeeteeeeseees 119 labeling key fields oo cece 9 121 LAN telephony recsircmeniciinsriaanas 111 LDAP telephone database 0 cc 46 leaving an advisory message 05 84 LED indications meaning of 102 106 107 LED signals meaning s 65 locking all PHONES oe eee 80 locking unlocking the telephone 79 M MAID OX Faves dos cct cos ae tesestee Anat i 48 making calls on hook dialing cceeeeeeeeeeeeeteeee 17 USING redial senynasn inken 18 with the dialing aid 0 cee 50 making external calls c cece 17 making trunk calls 02 0 cece eee 17 MAIFUNCTIONS oo eeeeeeeeeeteteeeteeeeeteeeeees 123 meaning of LED indications 102 106 107 meaning of LED signals ce 65 message ANSWETING ou ecccesececececeeeeeseeeseeeeeesteeeees 83 deleting displaying c cceeeeeee 82 RECEIVING resze ennai e 83 SENdNJ sarcen ikee i 82 microphone for speakerphone mode 9 MODIY airina elai 86 128 MULAP keys a 102 MULAP trunk keys 102 N NGNE ANSWER sesine 63 NOTES srno ntupeaeninseeenieneids 2 0 open door with a code a 38 open listening 16 OPENING GOOF ou eeeeeeeeeeeeeeeeeeseteteeeteeeeeees 37 operating instructions HTML format scier orderning 25 dead weinerandeaae Geeesnstncra dbenece tented PDF format operating principle operating steps assigning
42. ONS oo ccc 102 SECUMILY ooo we 7D self labeling key sa 12 SONSOMS diene gaia 1 94 setting your telephone s s s 31 MITE E E E E 30 Shift key seiis 30 Speaker oo ccccccccsecsececsetattessecsecsecsseeesees 14 speaker Call aiiiar 48 speakerphone mode 0 9 14 15 32 special dial tone c ccc cceccceeseceeenees 75 speed dialing dialing NUMDETS eee eeeeeeees 42 saving station speed dialing 42 SUTIXCOIALING a rsacs sas ccacccedtacmncreaccedediacaes 42 SYSIOM aps aa Ea 42 station number aSS gN NY eeeeececeeeseeeeeeseeeeeteeteestteeeeeeees 50 COMTECTING DENTEN 39 SAWING serere a ES 28 station speed dialing 1 42 suffix dialing 2 0 58 automatic n a 1 42 DTMF tone dialing cceeeeeees 58 SWITCHES cosh sessetinaciipome casera ceed tenons 94 system speed dialing 00 0 cece 42 system wide cancellation s s s 87 T team with trunk keys s s s 102 telephone cleaning 0 eeeeeeceeceeeeeeseeeeeteteeteeeeetteeees 123 LOCKING aerae saseces 79 locking another sssrin 80 locking UNIOCKING s 79 locking unlocking all phones 80 MAINTAINING oo eee eeeeeeee ee eeeteeteeeeeteteteees 123 Operating oo eee eeceeeeeeeesceeeeteteesteeteteeeeaes 11 SOTtINGS oo eeeeeeeececeeeee ee ceeteeeeeteeeteetteeeeees 31 TOSUNG renn asan a i 110 using another like your OWN n 85 telephone data service occ 92 telephone database LDAP 46 telephone maintena
43. Park a call r 56 X Retrieve call z 56 Phone Test y 940 Pickup directed 59 X Pickup group v v 57 X Accept call v Prog feature key Vw 91 X Recording X Redial X Reject call Release x Reserve trunk y X Reset services v 0 X Retrieve line WA 63 X Ring Transfer On v 502 X Ring Transfer Off v 502 X Ringer cutoff on v v 98 X Ringer cutoff off v v 98 X Ringing group on v 81 X Ringing group off v 81 X Room monitor v 88 X Select language 48 Send message WA VA 68 X View sent message v v 68 X US View messages UK Display Messages v v 68 X Mailbox X Keypad dialing v 503 Shift Key X 134 Overview of Functions Codes Alphabetical Functions Inter pa ea TA i with display actively menu SR Programservice D gt eys CUD CUD Code Show call charges own telephone VA 65 X View call charges other party s telephone X Speaker call v 80 X Suppress call ID v J 86 X Restore caller ID y y 86 X Tel data service 42 Temporary MSN not for U S v v 41 x Temporary Phone v 508 X Timed reminder on J 46 X Timed reminder off y 46 X Toggle Connect v v 2 X Trace call v 84 X Transfer Pa Trunk Flash v 51 X UCD Log on v 401 X Log off v 401 X Available of 402 X Not available v 402 X Work on i 403 X Work off y 403 X UCD night on Vv 404 x UCD night off v 404 X Calls in queue v 405 X Use speed dialing v 7 X Change Speed dial station VS 92 X
44. Select and confirm Enter the code for on or off Enter the telephone lock PIN gt Page 81 ill While the telephone is locked a special dial tone sounds when you lift the handset You can con tinue to dial internal numbers as usual Your telephone can also be locked or unlocked again by an authorized party gt Page 80 79 Private Sphere Security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured contact your service personnel you can lock other telephones to prevent unauthorized use and then unlock them again later You can use this function to unlock the telephone for us ers who have locked their telephones and then forgot ten their PINs Progranzservice gt GP Press the key The LED lights up D USE 943 2Lock all YZ Confirm D or GOE Enter the code LLLI rig Enter the internal number of the telephones that you want to lock or unlock D Lock phone Confirm or gt Unlock phone IEA or or 4 Enter the code 1 Different Displays HiPath 4000 Environment gt Page 117 80 Private Sphere Security Step by Step Program Servicg gt iD gt gt 93 Change PIN TA or ooo or a Saving Your PIN To use the functions e to prevent unauthorized persons from using your telephone gt Page 79 e to use another telephone like your own gt Page 85 you need to
45. UK Call Voice Mail Z we oy Program Servicdy Gp DE or OOO 48 Using Mailboxes If you have programmed the Mailbox key gt Page 64 the associated LED lights up when messages have ar rived for you If your telephone is connected to a voice mail system e g Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived Corresponding information is also shown on the display e g in the case of Entry Voice Mail lt x gt new messag es Accessing the Mailbox Press the illuminated Mailbox key Confirm Select and confirm Follow the user prompts Talking to Your Colleague With a Speaker Call You can make a loudspeaker announcement through a loudspeaker if connected ask your service personnel or to an internal user with a system telephone without any action on their part Press the key The LED lights up Select and confirm Enter the code Enter the station number Responding to a speaker call gt Page 35 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step gt 6600 n Reserve trunk v mY EE Talking to Your Colleague w ith Discreet Calling If this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with display You can list
46. aker speaker call gt Page 35 n Speakerphone mode is not available with optiPoint 420 economy economy plus Precondition You are conducting a call The micro phone is switched on Press the key The LED lights up Press the illuminated key The LED goes out Select and confirm Press the key The LED lights up Enter the code for on or off 19 Making Calls Basic Functions Step by Step US Consultation UK Enquiry VY Ht Return to held call KA or Quit and return V or maa S GO D Toggle Connect v or Program Servic eo D Conference A or Program Servic ee gt gt Transfer vZ Calling a Second Party Consultation Hold You can call a second party while engaged in a call The first party is placed on hold Confirm Call the second party Return to the first party Confirm Press the key The LED lights up Enter the code The LED goes out Switching to the Party on Hold Toggle Select and confirm Press the key The LED lights up Enter the code The LED goes out Combine the calling parties into a three party con ference Select and confirm Press the key The LED lights up Enter the code The LED goes out Connecting the other parties to each other Select and confirm Making Calls Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to t
47. alk to another colleague of yours you can transfer the call that colleague US Consultation V Confirm UK Enquiry Mm Enter the number of the party to which you want to transfer the call 2 Announce the call if necessary wow Replace the handset or gt gt Transfer ZY Select and confirm 1 Different Displays HiPath 4000 Environment gt Page 117 21 Making Calls Basic Functions Step by Step D Forwarding on A oo 1 all calls WJ or 2 external calls only FA or aTa 3 internal calls only V or 1 KIE gt KIA Hi US Save M UK Save entry TA D Forwarding off v or eo 22 Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system IiE Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt Page 112 Select and confirm Enter the code Select and confirm Enter the code Enter the number of the telephone that is ringing Confirm Deactivating call forwarding Select and confirm Enter the code IiE When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your se
48. and external callers are rerouted to a telephone assigned for this pur pose contact your service personnel Select and confirm Enter the code for on or off iim When you lift the handset a special dial tone continuous buzzing tone reminds you that do not disturb is active Authorized internal callers can automatically override the do not disturb function after five sec onds 1 Different Displays HiPath 4000 Environment gt Page 117 75 Private Sphere Security Step by Step YY 76 Suppress call ID ly or Restore caller ID v 000 000 Caller ID Suppression You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it Select and confirm Enter code for suppress or restore E gt Your service personnel can turn caller ID suppres sion on and off for all telephones Private Sphere Security Step by Step Program Servicgy Gp P 88 Room monitor 7 or OOO Program Servic Gg or er Monitoring a Room A telephone can be used to monitor a room The func tion must be activated on the telephone that you want to monitor Calling this telephone lets you hear what is going on in the room Activating the telephone to be monitored Press the key The LED lights up Select and confirm Enter the code You can either leave the
49. as aed Saeco a 39 En Bloc Sending Correcting Numbers asasan aana aaea 39 Using a Caller iSt is sssi sne e sa ae Eea a E 40 Sp ed dial 2s s0c00 erisa dada SERE iE a RE a AE A 42 Dialing a Number From the Internal Directory 44 Dialing from the Telephone Database LDAP 46 Using Mailboxes n nananana 48 Talking to Your Colleague With a Speaker Call 48 Talking to Your Colleague with Discreet Calling 49 Automatic Connection Setup Hotline 000 49 Reserve TUNK e pia Sct cfd meen as ing a at ea pal a chee p A bs 49 Assigning a Station Number Not for U S 50 Associated Dialing Dialing Aid 0 0002 2002s 50 During Call sses seta meiak a Mead Ge aA enews ol ate owner 52 Using Call Waiting 2 2 0 0 0 00 52 Accepting a Waiting Call Camp On 2005 52 Preventing and Allowing Call Waiting Automatic Camp On 53 Turning the Call Waiting Tone On and Off 53 ParkingsacCallh c ch ace don dd a E ae a E dtodd 3 54 Contents Placing External Calls on Hold 0 000000200 cece eee 55 Conducting a Conference 000000 cee eee 56 Ending a Conference Initiator Only 0 004 57 Activating Tone Dialing DTMF Suffix Dialing 58 Recording Calg ses oo eats eed wd ae oe bed ail PSA 59 Transferring a Call after a Speaker Call Announceme
50. as been config ured press the key Enter the line number you noted earlier If a Trunk key was assigned to this line gt Page 64 LED flashes slowly Press the key 55 Making Calls Convenience Functions Step by Step D Start conference IEA D Conference M or Program Servic ee Return to held call v or Add party v Hig D Conference 2 or Program Servic Gp ee D View conf parties A D Next D Exit list v Conducting a Conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users Call the first party Select and confirm Call the second station Announce the conference Select and confirm Press the key The LED lights up Enter the code The LED goes out A tone sounds every 30 seconds to indicate that a con ference is in progress Contact your service personnel for instructions on how to turn it off If the second party does not answer Confirm Enter the code Adding Up to Five Parties to the Conference Initiator Only Confirm Call the new party Announce the conference Select and confirm Press the key The LED lights up Enter the code The LED goes out Checking Which Parties Are in the Conference Initiator Only Select and confirm The first station appears on the screen To display other stations con
51. ce the handset Press the key 17 Making Calls Basic Functions Step by Step Redialing a Number The last three external telephone numbers dialed are stored automatically You can redial them simply by pressing a key The station number appears on your screen for two sec onds and is then dialed Redial gt GDP Press the key once to dial the number last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Displaying and dialing saved station numbers Redial gt GD Press the key Next Press the OK dialog key within two seconds to confirm your choice Next V The next stored number is displayed Press the OK di alog key to confirm four selection D Can v Select and confirm IiE If this feature is configured contact your service personnel account codes entered are also saved gt Page 74 18 Making Calls Basic Functions Step by Step ree Mute Xo or Mute gt or Mute on v or Mute of VY or Program Servicgy Gp 660 860 Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office you can temporar ily switch off the handset microphone or the handsfree microphone You can also switch on the handsfree mi crophone to answer an announcement via the tele phone spe
52. chine View number of calls No callers waiting Flashing rapidly Callers waiting a certain number is ex ceeded Flashing slowly Callers waiting a certain number was reached Saving Functions Procedures and Appointments Step by Step nn Ls gt W T gt Data I O Service No connection to an application Active connection to an application Flashing slowly Connection to application temporarily interrupted The following functions are assigned to keys which have no LED Repdial key external Procedure key Trace call Speed dial Release call Clear US Lock all phones UK Tele phone Lock Send message US Directory UK Phone book 1 internal 2 LDAP Call waiting US Connect Toggle UK Shuttle Conference Speaker call Retrieve line Reserve trunk Release trunk Temporary Phone Override US Park UK Call Park Pickup directed Pick up group Account code Show call charges Radio pag ing equip Answer page Timed reminder Open door DTMF dialing Recall key Room monitor Hold key US Consult internal UK Enquiry US Consult UK Enqui ry Associated dial Associated serv Tel data service Mobile Logon Discreet Call 67 Saving Functions Procedures and Appointments Step by Step Assigning a Procedure Operating Steps to a Key Station numbers and functions which require additional inputs i e comprise several operating steps can be saved to a single key on your teleph
53. e Press the key The LED lights up Select and confirm Enter the code Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call IE If a parked call is not picked up after a specific period of time the call is returned to the tele phone from where it was parked recall 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step OD Held on line 801 If applicable ea or Release ED Progran ServicgD Qa C 63 Retrieve line Ta or O0 or E mun ji or w Placing External Calls on Hold If you have programmed a key on your telephone as a hold key gt Page 64 you can place external calls on hold This enables all other parties to retrieve the call on the assigned line Press the US Hold UK Common Hold key A message appears showing which line is on hold e g 801 make a note of the line number f a trunk key has been assigned the LED flashes slow y Replace the handset or press the key Depending on your system configuration this may be necessary so other users can also pick up the held call Picking up Retrieving a Held Call Precondition One or more calls have been parked The telephone is idle Press the key The LED lights up Select and confirm Enter the code If the Line retrieved key gt Page 64 h
54. e Keep pressing the keys until the desired tone is set Save Adjusting the Attention Ring Volume If you belong to a team that uses trunk keys the tele phone can alert you to other calls in the team even when you are engaged in another call gt Page 108 You hear the attention ring Press one of these keys while the phone is idle Select and confirm To raise or lower the volume Keep pressing the keys until the desired volume is set Save 31 Making Calls Basic Functions Step by Step or D Bipaveonas V oro orO D a 7 oro oro D Speakerphone mode V orO 32 Adjusting the display contrast The display has four contrast levels that you can set ac cording to your light conditions Press one of the keys while the phone is idle Select and confirm Change the display contrast 1 4 Press the key re peatedly until the desired level is obtained Save Adjusting the key label contrast The key labels have four contrast levels that you can set according to your light conditions Press one of the keys while the phone is idle Select and confirm Change the display contrast 1 4 Press the key re peatedly until the desired level is obtained Save Adjusting the Speakerphone to the Room Acoustics This function is not available with optiPoint 420 economy economy plus To help the other party understand you clearly while you are talking into the micro
55. e 117 85 Using Other Functions Step by Step Program Servic Gp D 9419 Mobile Logon v or 66008 Ht If applicable m If applicable or Entry complete v C 9419 Mobile Logoff RA or OOOO 86 Using Another Telephone Like your Own for an Extended Period of Time M obility If this feature is configured you can use a random optiPoint 420 as your own telephone Your station num ber including all settings for example programmed keys are transferred Precondition You have received a mobile station num ber and where applicable a password ask the service personnel Press the key The LED lights up Select and confirm Enter the code Enter your mobile station number Enter the logon password Press the key Confirm Logging off Select and confirm Enter the code Using Other Functions Step by Step D 0 Reset services Vv or eo Fax Details and M essage on Answer ing Machine If a fax or answering machine is connected to your sys tem and you have assigned the Fax details function to a programmable key gt Page 64 the key lights up when a fax or a message has been received Deactivating indication Press the illuminated Fax details key The LED goes out Resetting Services and Functions System Wide Cancellation for a Tele phone There is a general reset procedure for activated func tions The following funct
56. e Operating Instruc tions You will find a graphic representation of the steps in log ical sequence in the left column Below is an explana tion of the symbols Lift the handset off hook Replace the handset on hook Conduct a call Enter a telephone number or code Enter the code Press volume controls on the telephone Press the key Press the illuminated key Press the flashing key The option appears on the screen Press the key to confirm your selection Search for an option Press the Q D keys until the option appears on the screen Then press the key to confirm your selection Screen Displays Line 1 displays prompts or acknowledgment messages depending on the situation Line 2 displays functions that you can confirm by press ing VJ If the symbol gt appears on the right you can press Q to access further options Basic operating instructions Step by Step D Forwardingon V Callback v or D pame Progran Servic GD D 0 Reset services v or eo Accessing Functions Interactively You can select some functions while the telephone is idle for example Use q to scroll to a function and press to execute it You can select other functions directly depending on the situation Example you call a number but the line is busy Press to confirm Use q to scroll to a function and press to execute it Via the Pro
57. e service personnel can configure a variety of team functions depending on your preferences when working in the team You can use these team functions in addition to the basic and enhanced func tions In addition to call pickup hunting groups group call and call distribution groups you can also set up teams with multiple lines per telephone You can tell if a telephone has trunk keys if your station number and the numbers of your colleagues are pro grammed on trunk keys You can access all lines and can also conduct different calls simultaneously on mul tiple lines Another team function category includes the executive secretary functions which are configured by the service person nel You can use executive and secretary functions in addition to the basic and enhanced functions as well as other team functions Basic operating instructions Step by Step An executive secretary telephone has DSS keys for the executive or secretary trunk keys for the executive and secretary as well as ring transfer keys Using the Telephone Efficiently You probably have certain colleagues or external par ties with whom you talk on the phone especially fre quently To dial these numbers faster and more con veniently you can save them on keys Saving station numbers for repertory dialing on keys gt Page 28 e All too often you reach a busy line when dialing a number Amid the confusion of your working day it s easy to forget
58. eceeceeeeeeeeteeeeeeeeseteeeeeees 22 in the event of telephone malfunction 25 MSN in CO nassir 24 call recording 2 0c6 ccseecssdeeeeseceeeeseeetteeets 59 Call request s s s call signal call transfer Call Vol sanna call waiting ACCEDING sescensinarstacsteainc ee cs eee caress 52 allowing ccc cro cnet enterseecdnseauedcentvewecndemieas 53 preventing isc we cctacs ass iernii 53 call waiting CAMP ON o s 62 tone Off oon cceecececceeceetceeeceeeeeeeseseneeseaeees 53 call waiting On Off u 53 call waiting tone on off sses 53 caller ID restoring display of suppressing display of caller ID 76 caller ID suppression oo cece 76 calling entrance telephone usses 37 calling a second party calls distributing calls in queue CE Mark occ ecccecceteee cence eseecettteneteneneees CEN siise aias changing key labels 005 29 64 68 charges for another telephone 72 charges for your telephone 05 72 checking key assignments u s 110 cleaning the telephone n se 123 code dialing in ISDN oo eee 91 CODES eee eeecececesecceeecesescsceeeseeeeetseeeeateeeseneeeeates 11 conducting calls with a headset 36 CONTEFENCE oon eceeeceecececeeeeeesceeeseeeeeseeeseaees 20 connection setup automatic 49 consultation hold s s s 20 ContactS PrOblEMS 125 control panel optiPoint 420 economy economy plus standard sssssisisissisisisiissi
59. economy plus Making Calls with Trunk Keys EP Press the free trunk key that you want to use to set up your call This is not necessary if the trunk is automatically as signed to you when you lift the handset or press the Speaker key in this case the assigned trunk key lights up Ya Dial the station number When the other party answers Lift the handset With on hook dialing Use speakerphone mode not available with optiPoint 420 economy economy plus Using a Trunk Key to Place a Call on Hold and Retrieve It Again Precondition You are conducting a call over a trunk in your group The US Hold UK Common Hold key has been programmed on your telephone gt Page 64 Placing a call on hold LP Press the US Hold UK Common Hold key em or Release p GD Replace the handset or press the key Depending on the configuration contact your service personnel this may be necessary so other team mem bers can also pick up the call on hold 103 Team and Executive Secretary Functions With Trunk Keys Step by Step 104 WZ WZ WA Retrieving the call Press the slowly flashing trunk key Switching Between Phone Calls on Multiple Trunks Precondition You are conducting a call over a trunk in your group Another trunk key starts flashing Press the flashing trunk key The first party is placed on hold on the other trunk Press the slowly flashing trunk key T
60. ed hunt group or simultaneously group call until one mem ber of the group accepts the call You can also belong to a team including executive sec retary ones in which station numbers are programmed on trunk keys gt Page 102 Each member of the group remains available under his or her own station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group in cluding an executive secretary team If the LED on a programmed US Join leave group UK Hunt group join leave key gt Page 64 is illuminated this means that the audible tone was activated for at least one group i Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC net work gt Page 111 Using Other Team Functions Step by Step D US Leave group v D UK Leave hunt group Vv gt a 7 D UK Join hunt group Join V or OOO 600 o E or DL O 4 iJ D UK Leave hunt group D US Leave group v wv or D US Join group P UK Join hunt group Vv or 000000 gt gt or PD 301 x group name or 301 group name Next or D Us Leave group Ta D UK Leave hunt group VY You belong to a hunt group or a group call Select and confirm Enter the code for leave or join
61. elete v Confirm or D US Exit VY Select and confirm gt gt JUK End EA 70 Saving Functions Procedures and Appointments Step by Step Using Timed Reminders Precondition You must have saved a timed reminder gt Page 70 The current time is the time stored US Reminder The telephone rings The timed reminder appears on UK Reminder at the screen Speaker GD Press the key twice or ot Lift the handset and replace it again E gt If you fail to answer the timed reminder it re peats five times and is then erased 71 Displaying and Assigning Call Charges Step by Step Program Servic p D eS V 72 or OOO Displaying and Assigning Call Charges Displaying Call Charges Not for U S For the current call The display usually shows call charges at the end of a call default setting If you wish to display charges continuously during a call in progress your service personnel must request this feature from your carrier Indication of the cost of a telephone call has to be re quested from the service provider and has to be in stalled by an authorized technician Depending on the setting during or after the call the display will show the cost of the telephone call Some carriers also let you display toll free external calls The message Free of Charge appears on the screen ei ther before or during the call If the cost indication facil
62. en in unnoticed and speak to the internal user without being overheard by the other party discreet calling Lift the handset Enter the code Enter your internal station number IE Your service personnel can protect your tele phone against discreet calling Automatic Connection Setup Hotline If this function is configured contact your service per sonnel the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Reserve Trunk lf this feature is configured contact your service per sonnel you can reserve a busy trunk for your own use When the trunk is free you receive a call and a message appears on the display Precondition The message US Currently busy UK busy at the moment appears on your screen Confirm When the reserved trunk becomes free Your telephone rings The display shows Trunk is free Lift the handset You hear the CO dial tone Enter the number of the external station 49 Making Calls Convenience Functions Step by Step Program Servic Gp D 41 Temporary MSN A or 50 He cH Assigning a Station Number Not for U S If this function has been configured contact your ser vice personnel you can selectively assign a specific number DID number to your tel
63. ephone before making an external call The assigned number then appears on the called party s display Press the key The LED lights up Select and confirm Enter the code Enter the DID number you wish to use Dial the external number Associated Dialing Dialing Aid If this function has been configured contact your ser vice personnel you can use a dialing aid to dial num bers and set up calls for your telephone The operating procedure depends on whether the dial ing aid is connected to the Sg bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the S bus On the PC select a destination and start dialing The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen Lift the handset 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step Dialing aid from your telephone for another tele phone Press the key The LED lights up Select and confirm Enter the code Enter the internal station number Dial for Enter the number you wish to dial 51 Making Calls Convenience Functions Step by Step ma gt Pos D Gall waiting V or Program ServicgD Gp
64. er a correct station number Try calling the telephone again later on US Invalid station number Possible cause reread canooibe You dialed your own station number Possible response Enter a correct station number US Key memory is full Possible cause UK Max no of keys All memory locations for external station numbers are exceeded currently in use Possible response Try again later on 124 Fixing Problems Step by Step Key affects other layer Possible cause 1 If Delete other layer appears on the menu you tried to program a function or internal station num ber with LED on a key that is already programmed on the second layer for example external station number Possible response Confirm Delete other layer to program the station number function Possible cause 2 If Delete LED support appears on the menu you tried to program a station number without LED or an external station number on a key that is already pro grammed with an internal station number with LED Possible response Confirm Delete LED support to save the station num ber The internal station number already programmed remains on the other layer without LED display Contacts for Resolving Problems if you encounter a problem that lasts longer than five minutes contact your service personnel 125 Index Index A ACCESSOMES bo cscsescndeeeeectseee eeneovesat saad 122 ACCOUNT COE secs
65. f applicable 2 LDAP Vv ii If applicable If applicable D Delete Character Mi 46 Dialing from the Telephone Database LDAP If configured ask your service personnel you can search for directory data in the LDAP database and dial the number of any subscriber you find there Precondition The LDAP search feature has been con figured in the system Lift the handset Press the key The LED lights up Confirm Enter the code If several directories have been configured Select and confirm Enter the name you wish to search for using the keypad max 16 characters You can enter an incomplete name e g mei for Mei er You can use the keypad with the digits as an alphanu meric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed For example you can enter the letter r by pressing the 7 three times or the letter e by pressing the 3 twice If configured ask your service personnel you can also search for surname and first name To separate surname and first name by a space enter 0 You can enter incomplete names e g mei p for Meier Peter Select and confirm The letter entered last is deleted IiE In large databases the results of the search may be incomplete if too few characters are entered gt Page 47 Making Calls Convenience Functions Step by Step Call v Doro or
66. firm each subsequent dis play To exit the list Select and confirm Making Calls Convenience Functions Step by Step D View conf parties Vv Di Remove party v gt gt US Leave conference Lv P UK Withdraw Vv or D End conference Vv or Program Servicgy Gg or rya D Drop last conf party A or Removing Parties From the Conference Initiator Only Select and confirm The first station appears on the screen To display other stations confirm each subsequent dis play Select and confirm Leaving a Conference Select and confirm Replace the handset if this feature is configured con tact your service personnel Ending a Conference Initiator Only Select and confirm Press the key The LED lights up Enter the code The LED goes out Replace the handset if this feature is configured con tact your service personnel Removing the ISDN Central Office Party From the Conference Only for U S Select and confirm Press the key The LED lights up Enter the code The LED goes out 57 Making Calls Convenience Functions Step by Step Program ServicgD Gp gt rae VY 58 or Activating Tone Dialing DTM F Suffix Dialing You can transmit dual tone multifrequency DTMF sig nals to control devices such as an answering machine or automatic information system Press the key The LED light
67. gram Service M enu First press the Program Service key You then see alist of selection options such as 0 Reset services gt Page 87 Press the key Use q D to scroll to a function and press to execute it Enter the code directly The Quick Reference Operating Instructions Overview of Functions Codes Alphabetical gt Page 131 contain a list of codes However they are also displayed on screen along with the corresponding function With Function Keys If you saved a function on a key gt Page 64 you can ac cess it directly as follows Press the Mute key to execute the function 11 Basic operating instructions Step by Step 12 Functions You Can Use Self Labelling Key Function Thanks to the Self Labelling Key function you do not need to label your telephone s programmable function keys manually Depending on how they are pro grammed your HiPath automatically assigns a standard label to your function keys However if you wish you can also define your own text labels for the function keys rather than using the stan dard labels gt Page 119 Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen in the Program Service menu and when you press function keys Additional Team and Executive Secretary Functions gt Page 102f To help working and project groups work together more efficiently th
68. he second party is placed on hold You can switch between the two call as many times as you wish Always press the slowly flashing trunk key M ULAP Conference Release If this function has been released ask your service per sonnel you can program the US MULAP Privacy Re lease UK Privacy Release key for your telephone gt Page 64 If you press the programmed US MULAP Privacy Re lease UK Privacy Release key during a call key lights up every user who programmed your MULAP line as a key key flashes can join the call by pressing this key You do not have to press US Consult UK Enquiry or Conference to transfer accept the call Your team part ner only has to press the flashing line key to join the conference Team and Executive Secretary Functions With Trunk Keys Step by Step O 501 Forward Line On V or 6600 gt or or _ ap amp gt Ee 7 or D 2 external calls only Ta or D 3 internal calls only TA or 1 KIE 2 KIE 3 m Wv Vv or a US Save Uk Save entry Forwarding Calls on Lines You can immediately forward internal or external calls on your lines to different internal or external telephones destinations even external destinations are possible in certain system configurations Activating call forwarding for one trunk activates the unction for all trunk keys assigned to this trunk in your group
69. hone is certified with FCC under Part 68 as a component de vice for connection behind FCC Part 68 certified Siemens PBX systems In order for the FCC certification of the Siemens optiPoint telephone to be retained all other products used in conjunction with the Siemens optiPoint telephone must also be FCC Part 68 certi fied for use with the front end terminal equipment If any of these components are not cer tified Siemens is required to obtain FCC Part 68 certification of the assembled equipment prior to connection to the telephone network Part 68 certification requires Siemens to maintain this approval and as such are responsible for the following Any component added to the Siemens optiPoint telephone whether it bears compo nent certification or not will require a Part 68 compliance evaluation Siemens may need to test and make a modification filing to the FCC before that new component can be used Any modification update made to the Siemens optiPoint telephone will require a Part 68 compliance evaluation Siemens may need to test and make a modification filing to the FCC before that modified component can be used Siemens optiPoint telephone complies with and will continue to comply with all the applicable rules and regulations in Subpart D of the FCC Part 68 rules during the life time of the product 136 FCC and Industry Canada Compliance If at any time the ownership of Siemens optiPoint telephone is transferred to so
70. i 74 activating door Opener s s s 37 adapter a ee aa a iaa 122 advisory MESSAGE e eeeeeeeeeeeeeseteteeeteees 84 AGENTS ega ee rna a aseaine eanit EE 100 ANNOUNCEMENT ou eee eee eee 48 answering a timed reminder 71 answering Machine n s 87 Call PickUp eierens ai 38 APPOINTMENT oo cece cece ceeseeseceteeteeeesees 70 assigning a DID number nsss 50 assigning available keys n 64 assigning programmable keys associated dialing dialing aid Attention Ring Vol automatic connection Setup uu 49 automatic key labeling 29 64 68 119 automatic line SeiZUre oo eet 17 C call accepting from answering machine 38 accepting in a teaM ou eee 108 ACCEPTING group eee eceeeeeeteeeeeeteeee 98 ANSWETING ececececeeeceeeeeeeeeeeeseseeeeees 14 34 forwarding c sc tes geceuetiensiettncisenece eee 22 forwarding in a team sisi 105 forwarding MSN in CO uu 24 in a team with trunk keys 103 parking 54 PICKUP directed sssrin 34 placing on NOI iiieoo 55 FOJOCUING serieei 35 retrieving from park oo 54 retrieving held oo cece eeeeeteeeeeeeees 55 ANSET Loisir 108 transfer after announcement 60 using DSS keys in a team n 107 call charge assignment s s s 74 126 call charges for another telephone 72 call charges for your telephone 72 call forwarding ec
71. ignated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to dis connect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are con nected together This precaution may be particularly important in rural areas IE DANGER Users should not attempt to make such connections themselves but should con tact the appropriate electric inspection authority or electrician as appropriate 138 www siemens com hipath The information provided in this document contains merely general de scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of fur ther development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned by Siemens AG or their respective own ers Siemens AG 2006 Siemens Communications Hofmannstr 51 D 81359 M nchen Ref No A31003 H1012 C133 12 7619 Subject to availability Right of modification reserved 14 08 2006
72. iieenievetanes 87 TORWAIGUING sessen eae a 22 multiple subscriber number MSN 24 forwarding MSN in CO on 24 forwarding multiple subscriber number MSN eee function keys functions activating deactivating for another telephone associated service 88 programming On keyYS ccseeeeee 64 TOSOUUING eimina 87 G GrouprCall serisini 96 IN a team occ eceeceeceeeeeeeeeeeceeteeeeeeeesaeeeeeees 108 H handsfree answerback s s s 35 OT aes A E E ncsvereaceeaee 35 OM E EEE A 35 headset oo eeeeeeeeeecececteeeeeeeeeeeteeseeees 36 122 HiPath 5000 ACTUALOS oo eee eeeeeeeeeeeteeeteneeseeeetees 115 group Call sissioni sinen 111 hunt group oo eeeeeeeeeeeeeeeceeeeetteeeeteeeeeees 111 Night anNS WET ceee ninoenen iana 113 opening the door 00 116 relays fiaen lE 115 PINGING group eee eeeeeeeseeeeeeeeseeeeeeteesteees 114 transferring call forwarding 112 OTN srren 49 HIML format saesae 121 RUNT OOUD rriti 96 internal directory sssr 44 PTGS PONY irinna 111 127 Index K key fields labeling 0ceeeee 9 121 key labeling automati G neiaa ne 12 changing texto eee 29 64 68 contrast keypad dialing keys ASSIQNING 00 ececeseceececeeeeeeeeseeeseeeeeeseeeeees 64 automatic labeling 0 c cceeeee 119 MXC Cc ceat et hte eek oe E T 9 incomplete SAVE sssrin 64 labeling nossen programmable L labeling CHANG
73. ining functions which can be switched on off can be activated by pressing the key and deactivated by pressing the same key again You can also press a procedure key during a call The stored digits are automatically sent as DTMF signals gt Page 58 For information on display messages when sa ving procedures gt Page 124 69 Saving Functions Procedures and Appointments Step by Step Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment gt Page 71 To do this you need to save the time you want the call to be made You can enter a single appointment that will take place in the next twenty four hours or you can en ter a daily recurring appointment Saving Appointments Programservice GM Press the key The LED lights up D 46 Timed reminder on V Confirm or GBOO Enter the code m Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If necessary or P if the selected language is US English configure gt Page 33 you can enter the code 2 for am or 7 for om standard am One time only VY Confirm or gt gt Day V Select and confirm US Save 4 Confirm UK Save entry lv Deleting and checking a saved appointment Prora GD Press the key The LED lights up D 46 Timed reminder off Confirm or QOO Enter the code D
74. ions are canceled if they were activated Forwarding on Advisory msg on Ringing group on Hunting group off Suppress call ID Waiting tone off DND on Ringer cutoff on Messages received View callbacks Press the key The LED lights up Select and confirm Enter the code 1 Different Displays HiPath 4000 Environment gt Page 117 87 Using Other Functions Step by Step Program ServicoS Gp D 83 Associated serv Z2 or 00O SE 88 Activating Functions for Another Tele phone If this function has been configured contact your ser vice personnel you can turn the following functions on and off for other telephones This feature is also known as associated service e Do not disturb code 97 97 gt Page 75 e Call forwarding code 11 12 13 1 gt Page 22 e Locking and unlocking telephone code 66 66 gt Page 79 e Group ringing code 81 81 gt Page 96 e Leaving an advisory message code 69 69 gt Page 84 e Group call code 85 85 gt Page 96 e Reset services and functions code 0 gt Page 87 e Control relay code 90 90 gt Page 94 e Night service code 44 44 gt Page 63 e Timed reminders code 65 gt Page 70 Press the key The LED lights up Confirm Enter the code Enter the internal number of the telephone for which you want to activate the function Enter the code such as 97 for do not disturb Follow the prompts on the sc
75. is function has been configured contact your ser vice personnel you can use a speaker call announce ment gt Page 48 to announce a call in progress to a group of users gt Page 96 After a member of the group has accepted the call re quest you can transfer the waiting party Precondition You are conducting a call Confirm The other party is placed on hold Press the key The LED lights up Select and confirm Enter the code Enter the group s station number Announce the call When a member of the group accepts the call gt Page 35 you are connected to this party Replace the handset Select and confirm IiE If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step Trunk Flash To activate ISDN type services and features through the network carrier s analog trunks or those of other com munications platforms such as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Precondition You have set up an external connection Press the key The LED lights up O 51 Trunk flash Z Select and confirm or GOG Enter the code BER rig Enter the service code and or telephone number 1 Different Displays HiPath
76. ity has not been installed the display will show the dialled number and or the length of the telephone call If a call is transferred the charges are assigned to the telephone to which the call was transferred For all calls and the last one conducted The connection charges for the last chargeable call con ducted are displayed first Five seconds later the total accumulated connection charges appear Press the key The LED lights up Select and confirm Enter the code 1 Different Displays HiPath 4000 Environment gt Page 117 Displaying and Assigning Call Charges Step by Step Next D Print D D Add l information D US Exit gt gt UK End Displaying Call Charges for Another Telephone Not for U S If this function is configured contact your service per sonnel you can display and print the chargeable calls for other telephones such as a pay phone Precondition You have programmed the function View call charges on a key gt Page 64 The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges Press the View call charges key The chargeable calls appear on the screen To display further chargeable calls confirm each subse quent display Select and confirm 73 Displaying and Assigning Call Charges Step by Step Program Servic Gp D
77. meone else whether independently or as part of a system please supply this manual to the new owner 1 REN The ringer equivalence number REN is used to determine the quality of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all ar eas the sum of RENs should not exceed five 5 0 At the base of the telephone is a label contains among other information the REN and the FCC certification number If requested this information must be given to the telephone company To be certain of he number of devices that may be connected to a line as determined by the total RENs contact the local telephone company Note REN is associated with the analog telephones It is not applicable to Siemens optiPoint telephone If requested please supply the FCC Certification numbers of the ront end host terminal equipment that have a direct Public Switched Telephone Net work connection i e have a REN stated on the label and the highest REN Facility Interface Information Siemens optiPoint telephone connects to the public switched telephone network hrough FCC Part 68 certified front end host PBX equipment which specifies the type of network jacks to be used Disruption of the Network f the Siemens optiPoint telephone disrupts the telephone network the telephone company can discontinue your service temporarily If possible
78. n enh caus EEA whe 81 Using Other FUNCHONS 1ireteiawereesterncansa 82 Sending a Message 6 eee 82 Creating and Sending a Message 000000 eee 82 Displaying and Deleting Messages You Have Sent 83 Answering Messages 0 000 2 cece eee eee eee 83 Leaving an Advisory Message 02000 02 ee eee ee 84 Deleting Advisory Messages 0 000000 c eee eee 84 Display Number of Waiting Calls and Overload Indication 85 Contents Using Another Telephone Like Your Own fora Call 85 Using Another Telephone Like your Own for an Extended Period Of Time MODI S ria sasa 204d dew aa ebd a 2 iite gaan gawd 86 Fax Details and Message on Answering Machine 87 Resetting Services and Functions System Wide Cancellation for a Telephone 0 87 Activating Functions for Another Telephone 88 Using System Functions from the Outside DISA Direct Inward System Access 0 00 00000 cee eee 89 Using functions in ISDN via code dialing keypad dialing 91 Controlling Connected Computers or Other Programs and Telephone Data Service HiPath 3500 3550 3700 3750 3800 Only 0 0 00 e eee 92 Communicating with PC Applications over a CSTA Interface 93 Controlling Relays not for HiPath 2000 94 Sensors HiPath 3300 3350 3500 3550 Only 0 94 Radio Paging No
79. nce uu 123 telephone test 0 0 110 temporary phone n se 85 testing the telephone 110 testing the telephone functions 110 text message ANSWETING o eeeeceeeceseeeeeeeteeeteeeetteeeteeeeees 83 deleting displaying c cee 82 TOCEIVING oo eee eeeecesececeeeeeeesteeeseeeeeseeeeetaees 83 SOMO G eea eae e e ES 82 three party conference s is 20 time dependent hotline ee 49 oye 0 Serre reenter E oe 20 toggle connect IN the team oo eeeeeeeeceeeeeeeeseeeeeteeeeeeeeeees 104 TOME GAN ING eses 58 tone dialing DTMF dialing 0 0 58 trace Call c cccccccecceecceseceeeseeeeseseteestsenseeeees 78 transfer Call a an 108 after announcement ccee 60 transfer Call ereinen 21 trink flashen a 61 trunk keys in a team 102 trunk keys MULAP sssr 102 trunk reserving oe cesececceseeteeeeseteeeeeeeeeseeee 49 129 U 01 GB reece ere eee eee eee eee 100 using a Caller liSE ssccnsneicesoniirsisss 40 using a temporary phone nsss 85 using functions from the outside 89 V variable call forwarding s s s 22 W waiting calls oo ceeeceeeeeeseeeeeettteeeeeeees 85 WOTK ME nasisisi 101 130 Overview of Functions Codes Alphabetical Overview of Functions Codes Alphabetical The table below lists all available functions as they appear on the display Functions that have been configured contact your service personnel can be acti
80. ng or aggressive liquids such as coffee tea juice or soft drinks For information on telephone maintenance gt Page 123 The information provided in this document contains merely general descriptions or charac teristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned by Siemens AG or their respective owners Before You Begin Marks CE The device conforms to the EU guideline 1999 5 EG as attested by the CE mark This device has been manufactured in accordance with our certified environ mental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and elec tronic equipment For more detailed information about disposal of your old appliance please contact your city
81. ning the Door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization contact your ser vice personnel you can activate the door opener en abling visitors to open the door themselves by entering a 5 digit code using a DTMF transmitter or installed keypad Speaking to visitors via the entrance telephone Precondition Your telephone rings Lift the handset within thirty seconds You are connect ed to the entrance telephone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Confirm Opening the door from your telephone without calling the entrance telephone Press the key The LED lights up Select and confirm Enter the code Dial the entrance telephone number Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC net work gt Page 116 37 Making Calls Convenience Functions Step by Step er Program Servic Gp D 89 Decr opener on V or OOGO or LD 3 change password M D 1 enable with ring FA or D 2 enable w o ring v Program Servic Gp O 89 Door opener off FA or OGO Opening the door with a c
82. nt ina Group 2 0 ee 60 Trunk Flashes ono a Gages Sede ee a e nage ea wee a PS 61 If You Cannot Reach a Destination 0 00000005 62 Call Waiting Camp On 0 2 0 0 00 ee 62 Busy Override Joining a Call in Progress 62 Using Night Answer 00000 00 cee eae 63 Saving Functions Procedures and Appointments 64 Assigning Functions to KeyS 20000 02 e eee 64 Assigning a Procedure Operating Steps to a Key 68 Appointments FUNCTION osa eri ccd seas weaves 4 A a ia AE a ai 70 Saving Appointments aoaaa auaa 70 Using Timed Reminders naana anana 71 Displaying and Assigning Call Charges 72 Displaying Call Charges Not for U S 0 0 0 00 0 020 0200200 72 Displaying Call Charges for Another Telephone Not for U S 73 Dialing with Call Charge Assignment 02000200000 74 Private SONETE SECUNTY ia scciesiesersaesecs ean 75 Turning Ringer Cutoff On and Off nananana 0 000000 00000 e ee 75 Turning Do Not Disturb On and Off 0 0000000200 ee 75 Caller ID Suppression 0 0 000000 eee 76 MONITGNING a ROOM ssa sata atch a eter rasp aor Bema Soke ae ad 77 Trace Call Identifying Anonymous Callers Not for U S 78 Locking the Telephone to Prevent Unauthorized Use 79 Locking Another Telephone to Prevent Unauthorized Use 80 Saving YOUR PIN siea dh meea pea Swed Aare iea tensile seda
83. nter the code Enter the call number of the entrance telephone Different Displays HiPath 4000 Environment Step by Step Different Displays HiPath 4000 Environment Depending on the system configuration not all func tions may appear on the display exactly as shown in this document The following table gives an overview of these func tions and shows you under which menus they can be found Menu Function Description Destinations Forwarding on gt Page 22 Change Speed Dial gt Page 42 Caller list gt Page 40 Ringing group on gt Page 99 UCD gt Page 100 Feature Settings DND on gt Page 75 US Join group gt Page 96 UK Join hunt group US Leave group gt Page 96 UK Leave hunt group Forwarding on gt Page 22 Ringer cutoff on gt Page 75 HF answerback on gt Page 35 Waiting tone off gt Page 53 Mute on gt Page 19 Suppress call ID gt Page 76 Advisory msg on gt Page 84 Use speed dialing gt Page 42 Prog feature key gt Page 28 gt Page 64 PIN COS US Lock phone gt Page 79 UK Changeover on US Lock all phones gt Page 80 UK Telephone Lock Change PIN gt Page 81 US PIN Code reset gt Page 80 UK Lock code reset Temporary Phone gt Page 85 Timed reminder on gt Page 70 117 Different Displays HiPath 4000 Environment Step by Step Menu More features
84. nter the code If you have programmed an Advisory message key gt Page 64 The LED lights up Press the key Using Other Functions Step by Step Program Servicdp gt D 508 Temporary Phone V or OOOO n i If applicable Change password a Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the View number of calls key gt Page 64 Press the Waiting calls key If the number of waiting calls exceeds a preset limit while you are engaged in another call overload the LED on the key lights up Contact your service person nel to find out the waiting call limit e LED off No callers waiting e LED flashes slowly You have reached the programmed threshold e LED flashes rapidly You have exceeded the threshold value overload Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone for outgoing calls as though it were their own Press the key The LED lights up Select and confirm Enter the code Enter the other user s station number Enter the other user s telephone lock PIN gt Page 81 Users who have not yet selected a personal identifica tion number are prompted to do so on their own tele phones Dial the external number This state is canceled at the end of the call 1 Different Displays HiPath 4000 Environment gt Pag
85. number 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step D wy Ww iy Z UK Save entry wv or Previous RA US Next wv UK Next entry 7 or US Change V UK Change entry wv or A or US Exit V UK End LY Confirm If you make a mistake Select and confirm This deletes all entered digits Confirm Select and confirm Select and confirm Select and confirm 43 Making Calls Convenience Functions Step by Step gt Ca or Speaker gt D US Directory v UK Phonebook A or O00 If applicable Eintemal nd W oro or v or v or ii Scroll Next Scroll Previous 44 Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed dial numbers assigned to a name Con tact your service personnel to find out if one was con figured for your system Precondition Names have been assigned to the sta tion numbers stored in the system Lift the handset Press the key The LED lights up Confirm Enter the code If several directories have been configured Confirm The first entry is displayed on the screen Scroll to next or previous entry Enter the name you want to find or just the first few let ters using the alphanumeric keypad Y
86. ode at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded Activating the door opener Press the key The LED lights up Select and confirm Enter the code Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press the OK dialog key to change the code Select and confirm You can also open the door without a doorbell ring Deactivating the door opener Press the key The LED lights up Select and confirm Enter the code Accepting a Call From an Answ ering Machine You can accept a call from any answering machine if the machine is connected to your system contact your ser vice personnel and you have programmed the answer ing machine number on a key gt Page 64 38 The LED lights up Press the key Making Calls Convenience Functions Step by Step i D gt bet TTT Y or Speaker gt gt or Release gt GD Dialing M aking Calls En Bloc Sending Correcting Numbers lf this feature is configured contact your service per sonnel a connection is not attempted immediately when a station number is entered This means that you can correct the number if necessary The station number is only dialed at your specific re quest Internal enter
87. on You have reached a busy line or no one answers Confirm Enter the code Answering a Callback Precondition A callback was saved Your telephone rings Callback appears on the display Lift the handset Press the key The LED lights up You hear a ring tone Checking and Canceling a Saved Callback Select and confirm Enter the code Select the displayed function and press the OK dialog key to display additional entries 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Basic Functions Step by Step Deleting a displayed entry Delet Press the OK dialog key to confirm your selection Ending callback display D ER Select and confirm Dima or Frogram service gt Press the key The LED goes out or Speaker ED GD Press the key The LED goes out 27 Making Calls Basic Functions Step by Step Saving Repertory Dialing Numbers on a Key You can save frequently dialed station numbers on pro grammable keys that are unassigned by default External and internal station numbers as well as func tions procedures comprising several operating steps can be stored on these keys gt Page 64 In addition the keys can be programmed on two sepa rate levels if you have configured a key as the switch ing key Shift key gt Page 64 Depending on the key assignment and programming of your HiPath system Extended Key Functionalit
88. one Using the associated dial function for example gt Page 51 you can save all the remaining inputs re quired station number of the calling party the station number to be dialed to a single key Station numbers which require additional inputs but also dial pauses can also be stored Progran Servic gt GP Press the key The LED lights up D Select and confirm or GOO Enter the code ETT Press the key If a function has already been assigned to this key a corresponding message is displayed US Change feature Confirm UK Change key E LD Procedure key v Confirm rig Enter the procedure e g 67 231 089123456 67 code for associated dial 231 station number of the calling party 089123456 number to be dialed If necessary Rear GD To insert pauses press this key a P is displayed US Save entry V Confirm UK Save LZ or If you make a mistake gt gt Previous VY Select and confirm This deletes all digits entered If applicable D Key label Z Select and confirm to update automatic key labeling For more information see gt Page 119 US End V Confirm UK Exit S 68 Saving Functions Procedures and Appointments Step by Step or P US Program another key V Select and confirm P UK Another key v na gt Select the stored procedure by pressing a key Procedures conta
89. or IP Telephony 0 00000 cee eee 13 M aking Calls Basic Functions s ccseerraaesn 14 Answering Calls 0 00 00 00 eee 14 Answering a Call With the Handset 00 14 Answering a Call with the Speaker Speakerphone Mode 14 Switching to Speakerphone Mode 0 0 000 c eee ee 15 Switching to the Handset 0 000000 c eee eee 15 Open Listening in the Room During a Call 16 Making Calls ac 5064 actu Bavinks fin Goede d tenho ade ee eed 17 Off Hook Dialing amp peenes cased ack Ree RY Lees eR Gb 17 On HOoK Dialing ocenite e Kes aw eee oN ee ono 17 Ending the call e022 ca2ceuaet ade dete iea ee ake beds deb as 17 Redialing aiNUM DEM ew new 4 aad eae donates ame ne Ades dun kee at 18 Turning the Microphone On and Off 0 0 00200005 19 Calling a Second Party Consultation Hold 0 20 Switching to the Party on Hold Toggle 20 Transfering a Cally s reere sean athens ada ead a4 warheads 21 Call Forwarding es serae ie pide pane od Paced co pcan oan s teak 22 Using Variable Call Forwarding 0 00002 eee eee 22 Using Call Forwarding No Reply CFNR 0 23 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN Not for U S 24 Call Forwarding in the Event of a Telephone Malfunction 25 Contents Using GCallbaekes cise nif oy Gack ankw gea
90. ou can use the keypad with the digits as an alphanu meric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed For example you can enter the letter r by pressing the 7 three times or the letter e by pressing the 3 twice The first name with the entered letters is displayed Enter the following letters by using the same method If no entry exists for the entered letters you will hear three short beeps Making Calls Convenience Functions Step by Step If applicable D Delete Character A If applicable D Deleteline dd V D e or D Add l information v To enter a space press the 0 Pressing 1 or automatically displays the first entry in the internal directory The key has no function here Select and confirm each letter to be deleted The last letter entered is deleted If all letters are deleted the first entry in the directory will be displayed again Select and confirm All entered letters are deleted and the first entry in the internal directory is displayed again The entry you wish to dial appears on the screen Select and confirm Select and confirm Information about caller name call number and or cen tral speed dial number will be displayed 45 Making Calls Convenience Functions Step by Step gt oo or Speaker KD US Directory E UK Phonebook TA or O00 I
91. pears on the screen You can conduct the call with the handset or in speaker phone mode IiE Speakerphone mode is not available with optiPoint 420 economy economy plus Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer the call ill If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immedi ately in speakerphone mode If handsfree answerback is disabled default set ting follow the procedure described above Placing a speaker call to a colleague gt Page 48 Enabling and Disabling Handsfree Answerback Select and confirm Enter the code for on or off 35 Making Calls Convenience Functions Step by Step Answering a Call With a Headset IiE This function is not available with optiPoint 420 economy Precondition Your telephone rings Answer v Confirm or If the Headset key has been configured gt Page 64 Wy D Press the key The LED lights up Ending the call Release gt GD Press the key or f the Headset key has been configured gt Page 64 Th Press the key The LED goes out 36 Making Calls Convenience Functions Step by Step or mY er Open door v Program Servic Gg CD 61 0pen door or OOO Answering Calls from the Entrance Telephone and Ope
92. phone you can adjust the tele phone to the acoustics in your environment Quiet room Normal room and Noisy room Press one of these keys while the phone is idle Select and confirm To set the room type Keep pressing these keys until the setting you want appears on the screen Save Making Calls Basic Functions Step by Step amp or simultaneously Doro Program Servic gt More features Z D sn V or ooo gt 15 Spanish v Adjusting the Receiving Volume During a Call You are engaged in a call To raise or lower the volume Keep pressing the keys until the desired volume is set Save Adjusting the Display to a Comfortable Read ing Angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Display backlight gt This function is only available with optiPoint 420 standard When operating optiPoint 420 standard e g when dial ling a call number a display backlight switches on auto matically The backlight switches off automatically a few seconds after the last action is completed Selecting the Language of Screen Prompts Press the key The LED lights up Confirm Confirm Enter the code Select the language you wish to use such as Spanish and press the OK dialog key to confirm 33 Making Calls Convenience Functions Step by Step Program Servicdy Gp gt gt
93. r aoe Rabe ahd e eed 26 Storing a Callback 0 anaana 26 Answering a Callback sss sucs e cede ene deeded eee 26 Checking and Canceling a Saved Callback 26 Saving Repertory Dialing Numbers ona Key 4 28 Using Repertory Dialing Keys 000220002005 30 Telephone Settings detsa pacet a ee fa da gd Sanaa Eanes 31 Adjusting the Ring Volume n saaa aaa annaa 31 Adjusting the Ring Tone saaana aaan 31 Adjusting the Attention Ring Volume 5 31 Adjusting the display contrast onnaa aana aaa 32 Adjusting the key label contrast n nnna nananana aa 32 Adjusting the Speakerphone to the Room Acoustics 32 Adjusting the Receiving Volume During a Call 33 Adjusting the Display to a Comfortable Reading Angle 33 Display backlight icis sce foii Ane a a a wa teas oie 4s 33 Selecting the Language of Screen Prompts 33 Making Calls Convenience Functions 34 Answering Calls 0 000 000 eee eens 34 Accepting a Specific Call for Your Colleague 34 Rejecting Gall aus aces Rain i hoe eaa e e EE 35 Using the Speakerphone nananana aaaea 35 Answering a Call With a Headset nananana aaaea 36 Answering Calls from the Entrance Telephone and Opening the Door 37 Accepting a Call From an Answering Machine 38 Dialing Making Calls ss sdas exes sca e h
94. r the DISA call number of the HiPath 2000 HiPath 3000 to which the night answer telephone is connected Confirm the entry Enter the DISA call number of the telephone from which you wish to activate deactivate the night answer service Confirm the entry Activating this function Select and confirm Enter the code Enter the destination number temporary night an swer service Confirm Deactivating this function Select and confirm Enter the code 113 Special Functions in the LAN PC Network Step by Step Program Servic Gp 81 Ringng group on V or OGO Add to ringing group FA or D Add another station v or L Display remove 3 D gt a 7 or Save Ly D gt as V D Ringing group off Z or GO 114 Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000 HiPath 3000 communications platforms gt Page 99 Save view delete the telephones for the ringing group Press the key The LED lights up Select and confirm Enter the code Select and confirm Select and confirm then follow the operating instruc tions Enter the call number Confirm Enter Confirm Select and confirm Removing all telephones in call ringing group Select and confirm Enter the code
95. ranyservic gt GP Press the key The LED lights up D 91 Prog feature key V Select and confirm or CJC Enter the code LP Press the key The key assignment appears on the screen Select and confirm US Another key UK Program another key US Exit UK End Select and confirm ISAS we Ge 110 Special Functions in the LAN PC Network Step by Step CD Internal DISA v or O0 n V or rn V or D 000 v 000 Leave hunt group C er Special Functions in the LAN PC Network If your telephone is operating in a HiPath 5000 environ ment multiple HiPath 2000 HiPath 3000 systems are interconnected via a LAN Local Area Network e g pro prietary PC network Your telephone calls are conduct ed via the LAN PC network If this is the case you must take certain special features into consideration when performing various functions These are described below Leaving a Hunt Group Group Call Precondition you belong to a hunt group group call gt Page 96 of another HiPath 2000 HiPath 3000 Select and confirm Enter the code Enter the DISA call number of the other HiPath 2000 HiPath 3000 Confirm the entry Enter the DISA call number of your telephone Confirm the entry Select and confirm Enter the code for leave or join You belong to multiple groups of another HiPath 2000 HiPath 3000 Enter
96. reen for any further input Using Other Functions Step by Step Using System Functions from the Outside DISA Direct Inward System Access If this function has been configured contact your ser vice personnel you can set up external outgoing calls from outside the system just like an internal user You can also activate and deactivate the following functions in your system e Reset services and functions code 0 gt Page 87 e Call forwarding code 1 1 gt Page 22 e Lock and unlock all phones code 66 66 gt Page 79 e Save PIN code 93 gt Page 81 e Send a message code 68 68 gt Page 82 e Leave an advisory message code 69 69 gt Page 84 e Group ringing code 81 81 gt Page 96 e Group call code 85 85 gt Page 96 Suppress caller ID code 86 86 gt Page 76 Waiting tone code 87 87 gt Page 53 Open door code 61 gt Page 37 Door opener on off code 89 89 gt Page 38 Control relay code 90 90 gt Page 94 Do not disturb code 97 97 gt Page 75 Ringer cutoff function code 98 98 gt Page 75 Speed dialing code 7 gt Page 42 Associated service code 83 gt Page 88 Precondition You have a telephone that uses tone di aling DTMF dialing or you can switch your telephone to tone dialing The telephone is not connected to the system Set up a call to the system Enter the station number contact your service personnel er Wait for a continuous tone
97. rred by fraudulent activ ities or remote operation e g toll fraud 91 Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service HiPath 3500 3550 3700 3750 3800 Only lf this function has been configured contact your ser vice personnel you can control connected computers or programs running on them such as hotel services or information systems from your telephone Precondition You have set up a connection Programservice GP Press the key The LED lights up D 42 Tel data service Z Confirm or ooo Enter the code The connected computer now prompts you to enter the data which you can do in one of two ways Contact your service personnel to find out which option is pro grammed in your system e Input in en bloc mode O Enter data Press this key at the end of the entry or Entry complete IEA Confirm or Input in online mode The connected computer processes your entries di rectly Enter the code O Enter data 92 Using Other Functions Step by Step 0000 o E 9o00 JP NYA NYA or gt P al Communicating with PC Applications over a CSTA Interface lf this function has been configured ask your service personnel you can use your telephone to communi cate with PC applications CSTA Computer Supported Telecommunications Applications
98. rvice per sonnel you can also forward calls to this desti nation Destinations fax 870 DID 871 fax DID 872 If you are a call forwarding destination your dis play will show the station number or the name of the originator on the upper line and that of the caller on the lower line Making Calls Basic Functions Step by Step Program Servicgy Gp More features v 495 CFNR on FA or 6000 ii Ta Save entry v Program Servic More features 495 CFNR off VY r OOOO Delete v woe Using Call Forwarding No Reply CFNR Calls that are not answered after three rings default can be adjusted by service personnel or that are re ceived while another call is ongoing can be automatical ly forwarded to a specified telephone Press the key The LED lights up Select and confirm Select and confirm Enter the code Enter the destination number e Enter the internal station number for internal desti nations e Enter the external code and the external station number for external destinations Confirm Deactivating Call Forwarding No Reply Press the key The LED lights up Select and confirm Select and confirm Enter the code Confirm i If CFNR is enabled the following briefly appears on the display when you replace the handset CFNR to 23 Making Calls Basic Functions Step by Step Call For
99. ry Canada Terminal Attachment Program Cer tification Procedure CP 01 Part Section 14 Ringer Equivalence Number REN The Ringer Equivalence Number REN assigned to each terminal device provides an indi cation of the maximum number of terminals allowed to be connected to a telephone inter face The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN is associated with the analog loop start and ground start tele phones It is not applicable to Siemens optiPoint telephones Equipment Attachment Limitations The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement documents The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be in stalled using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some sit uations Repairs to certified equipment should be coordinated by a representative des
100. s up Select and confirm Enter the code You can use the keys 0 through 9 and to trans mit DTMF signals i Ending the call also deactivates DTMF suffix dialing Your system may be configured so that you can start DTMF suffixdialing immediately after setting up a connection 1 Different Displays HiPath 4000 Environment gt Page 117 Making Calls Convenience Functions Step by Step Recording Calls If configured ask your administrator you can record calls Precondition You are conducting a call the Record ing key is configured gt Page 64 Press the illuminated Recording key The LED lights up An announcement notifies you and the person you are speaking with that recording has begun A beep will also sound every 15 seconds until recording has con cluded na While a call is being recorded a third party can not be added to the call Ending Recording Press the illuminated Recording key The LED goes out Playback The steps required for playing back a recording depend on the voice memory system see the corresponding Operating Manual or gt Page 48 59 Making Calls Convenience Functions Step by Step US Consult v UK Enquiry A Program Servic Gp D 80ESpeaker call TA or OGOGO n lt rya or D pa VY 60 Transferring a Call after a Speaker Call Announcement in a Group If th
101. sirerrrerririsrren 9 CSTA Index D deleting advisory messages 00 84 desk microphone ec ecec cc cccete ete eee eens 122 detalls fiX nin R 87 dial input editing 0 eee eeteeeees 39 dialing QN DIOC oe eeeceeeeeeeeeeeeeeeeeeees 39 from the LDAP database 46 internal external calls 17 dialing a number from the caller list eee 41 with repertory dialing keys ss 30 dialing aid SO DUS se eed EE 50 dialing Internal calls sssini 17 dialing numbers from the internal directory 0 00 44 using speed dialing 0 0 0 0 cee 42 direct inward system access DISA 89 direct station select 66 107 directory internal sses 44 DISA eiie 89 discreet calling 2 cecceeeeeeeeeeeeeeeeteeeesees 49 CISA icnn aaa 9 ANGIE eii abe di nee 33 DACKIIGIE sirscpae nai 33 COMAS Evner en e eeidiaieneacs 32 for HiPath 4000 environment 117 distributing calls oo ee 100 do not disturb 75 COOP OPENED on ccc ccc cece ce cetetteeteeeees 1 38 DTMF suffix dialing tone dialing 58 E editing dial inputs ce eee eeteeeee editing the station number ON DIOG aii i entrance telephone s s s error MESSAGES ooo eeccceceeceeeeeseteteteeeeeeseeees executive secretary functions 102 explanation of SYMDOIS occ 10 external code oo eeceececeeeeeeeeeeteeeeeeeesees 17 F fax detalls sx saicescsesatiansytiieoiitas
102. station number External enter external code and station number Dialing entered displayed numbers Lift the handset Confirm Correcting numbers entered Select and confirm The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending Select and confirm Press the key The LED goes out Press the key i A station number can only be corrected as it is being entered Station numbers stored for num ber redial for example cannot be corrected 39 Making Calls Convenience Functions Step by Step gt ese or OGO Using a Caller List If you are unable to accept an external or internal call the call attempt is stored in the caller list You can store answered calls either manually both in ternal and external calls or automatically external calls only contact your service personnel for details Your telephone stores up to ten calls in chronological or der Each call is assigned a time stamp The most recent entry not yet answered in the list is displayed first Mul tiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented Retrieving the Caller List Precondition Service personnel has set up a caller list for your telephone Select and confirm Enter the code The last call is displayed on the screen
103. t for U S 0 0 0 0 02 eee 95 Using Other Team FUNCTIONS csxcavicureciaeews 96 Turning Group Call On and Off eee setir orere cat periuria peu 96 Accepting a Call for Another Member of Your Team 98 Activating and Deactivating a Ringing Group 99 Uniform Call Distribution UCD oaaae anaa aaa 100 Team and Executive Secretary Functions With Trunk Keys iccecusebivcedades 102 Using Trunk KeyS 0 0 0000000 tee 102 Answering Calls With Trunk Keys 0 0000000 ee 103 Making Calls with Trunk Keys 0 000000 00 ee eee 103 Using a Trunk Key to Place a Call on Hold and Retrieve It Again 103 Switching Between Phone Calls on Multiple Trunks 104 MULAP Conference Release 00000 cee ee eee 104 Forwarding Calls on Lines a n aana aana 105 Using DSS K6YSiv s cases ladeud aih aa Ea a EEA EEE RAA 107 Using DSS Keys to Answer Calls nnana anaana aaa 107 Calling a Team Member Directly 05 107 Transferring a Call in Progress 2 0 0 0 000000 108 Accepting a Call for Another Team Member 108 Joining or Leaving a Group Call Not for the Executive Telephone in an Executive Secretary Team 108 Transferring Calls Directly to the Executive Only in an Executive Secretary Group 0000008 109 Contents Testing the Telephone cceen ee eees 110 Testing the Telephone Functions
104. tO a KEY s s s 68 Operating SYSTEMS ce cece 10 optiPoint adapter s s s 122 OyEf oa srcnrces rute 85 OVEMIGG aiie a e lela 62 P parking a call PDF format nsise on personal identification number 81 PICKUP Call o n PIN tats atect er coseccetcae a eeesnee cgi eae geese for a telephone n se placing a call on hold a tean cardat ennan preventing and allowing automatic CAMP ON ou cect eee 53 pime TIMES ON iea 17 problems contacts s es 125 procedure assigning to a Key s s s 68 Program Service 11 programming available keys 64 programming KeYS eeeeeeeeeeeeteeeeeeee 64 programming your telephone 31 project calls rrr 74 R radio paging equipment PSE 95 recall sonnei deacere deen ete 60 receiving VOIUME eect 14 33 recordi se a Goebel 59 redialing a NUMDET nonsese 18 from the caller list 41 Pelay S airea iaai ikra EEEa 94 reserving a trunk oo eeeeeeeeeeteeeeeeee 49 resetting FUNCTIONS oo eect eteeeeteeee 87 resetting services 87 PINGETONG sree ne dow aeaecteads 31 ring transfer in an executive secretary team 109 MIN GU VOI iseia aea 31 FINGER CUTOMT serioena 75 PINGING QrOUP oo eeeeeeceeeeeeeteeseeeeseseteeseeeteeetees 99 TOOM MONON ossai sieis inler 77 5 saving a PIN o eeeeeeceecceeeseeeeeeeteeseeesteeteeeees 81 second level oo cee cceceeeeeeceeeeeteeeeeteeeees 30 secretary FUNCTI
105. the telephone company will notify you in advance If advance notice is not practical they will notify you as soon as possible You are also informed of your right to file a complaint with the FCC Telephone Company Facility Changes The telephone company can make changes in its facilities equipment operations or procedures that can affect the operation of your equipment If they do you should be notified in advance so you have an opportunity to maintain uninterrupted telephone ser vice Hearing Aid Compatibility Telephones for emergency use and telephones installed in common areas such as lob bies hospital rooms elevators and hotel rooms must have handsets that are compat ible with magnetically coupled hearing aids Persons who are not in common areas must also be provided with hearing aid compatible handsets if needed The Siemens optiPoint telephone complies with the FCC Rules Part 68 Section 68 316 Hearing Aid Compatibility and 68 317 volume control requirements Programmed Dialer Features When you program emergency numbers or make test calls to emergency numbers us ing Siemens products with programmed dialer features stay on the line and briefly ex plain to the dispatcher the reason for the call before hanging up Perform these activi ties in off peak hours such as early morning or late evening 137 FCC and Industry Canada Compliance Equipment Attachment Limitations The following are notices required by Indust
106. to try the number again later on To avoid this make it a habit to use the Callback gt Page 26 function Safety Precautions for IP Telephony Different methods can be implemented to protect an IP environment from external attacks denial of service at tacks viruses etc and call monitoring There are no special procedures for operating this de vice Please contact your service personnel to find out more about IP telephony security 13 Making Calls Basic Functions Step by Step Making Calls Basic Functions Answering Calls Special default ring signaling is set for your telephone e When you receive an internal call your telephone rings once every four seconds single tone sequence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds triple tone sequence e lf acallis waiting you hear a short tone beep every six seconds E gt Your service personnel can adjust the ring ca dence for external and internal calls for you In other words different ring cadences can be set for different internal callers The number or the name of the caller appears on the display Answering a Call With the Handset The telephone rings The caller appears on the screen eo Lift the handset G or Raise or lower
107. to update automatic key labeling For more information see gt Page 119 Saving Functions Procedures and Appointments Step by Step D D US Exit UK End US Another key UK Program another key SW eS a a a gt gt Confirm Select and confirm i Now press the key to access the function direct ly If the function can be turned on and off such as Do not disturb pressing the key multi ple times turns the function on and off For information on display messages when sa ving functions gt Page 124 Meaning of LED Signals for Saved Functions Call forwarding Call forward no reply Forwarding trunk Forward Line US Night answer UK Night Service Do not disturb Changeover Advisory mes sage Ringer cutoff HF answerback on off US Join leave group UK Hunt group join leave Caller ID suppression Call wait term Waiting tone off Ring Transfer Recording Door opener on off Control Re lay not for HiPath 2000 Ringing group on Shift Key UCD Available on off Work on off Night an swer on off US MULAP Privacy Release UK Priva cy Release Saved function is not active Saved function is active Callback You have not set a callback You have set a callback Mute on off The microphone is switched on The microphone is switched off Headset The headset is switched off The headset is switched on Flashing slowly call can be taken
108. vated interactively se lect save via the Program Service menu select save or enter a code or by pressing function keys provided that the functions have been configured contact your service per sonnel ae With Functions Inter Program Service i display actively menu oo Programservice D gt eys aJ aJ Code Account code v 60 X Advisory msg on v v 69 X Advisory msg off Vf of 69 X Associated dial y 67 X Associated serv v 83 X US Callback UK Set Callback a z 58 xX View callbacks Delete v v 58 Call waiting v J 55 X Waiting tone off v v 87 X Waiting tone on v v 87 X Call wait term on v 490 X Call wait trm off v 490 X Caller List v v 82 X Save number v v 82 X CFSS on v 9411 CFSS off v 9411 Changeover on J We 66 X Changeover off of v 66 X Change PIN v 93 131 Overview of Functions Codes Alphabetical Via the i With Functions Inter Program Service display actively menu ie ina Progran Servicey gt ys cD cD Code Conference v v 3 X Start conference v Adding a party to the conference v End conference v v 3 View conf parties v Remove party v Drop last conf party only for U S 491 Consult X Return to held call v v 0 Quit and return v v 0 Transfer US Accept call UK Accept v Control Relay On not for HiPath 2000 ee 90 X Control Relay Off not for HiPath 2000 z 90 X Data I O Ser
109. via headset Caller list No calls saved Call request saved 65 Saving Functions Procedures and Appointments Step by Step 66 a WZ WA er gt D MIA Repdial key internal Direct station select The other party is not engaged in a call The other party is engaged in a call or has activated do not disturb Flashing rapidly A caller is trying to reach you please pick up the phone Flashing slowly A caller is trying to reach another party who has not yet answered Mailbox No messages present Message s present Call key General call key Trunk key MULAP Key Temporary MSN No call on assigned trunk Active call on assigned trunk Flashing rapidly A call has arrived on this line press the key to pick up the call Flashing slowly A call on this line was placed on hold Trunk group key At least one trunk is free All trunks in the trunk group are busy View call charges No chargeable calls have been made since the last time call charges were displayed Chargeable calls have been made since the last time call charges were displayed Call forwarding Forward Line Flashing slowly Either you or your trunk is the destina tion of a forwarded call Fax details answering machine No fax received or no message on answering machine Fax received or message on answering ma
110. vice 494 X US Directory UK Phonebook 1 internal of 54 X 2 LDAP v 54 X DISA Internal DISA v v 47 X En bloc sending Dial v Discreet Call 945 X DND on v wa 97 X DND off v v 97 X Door opener on f 89 X Door opener off v 89 X DTMF dialing v 53 X 132 Overview of Functions Codes Alphabetical Via the With Functions i Inter Program Service function display actively menu keys Program sServic CGD CUD CUD Code Forwarding on 7 v 1 X 1 all calls a J 11 X 2 external calls only y Fa 12 X 3 internal calls only Z v 13 X Forwarding off y 7 1 X CFNR on v 495 X CFNR off v 495 X Trunk FWD on y J 64 X Trunk FWD out y v 64 X Forward Line On v 501 X Forward Line Off v 501 X Headset X Answer call v HF answerback on v v 96 X HF answerback off v v 96 x Hotline Join hunt group of 4 85 X Leave hunt group Z wv 85 X Rejoin all groups v j 85 X Leave all groups J of 85 X Lock all phones v 943 X Mobile Logon v 9419 X Mobile Logoff v 9419 Mute on Vo Vf 52 X Mute off Pa of 52 X Night answer on v v 44 X Night answer off z v 44 X Open door v 61 X Override v J 62 xX 133 Overview of Functions Codes Alphabetical Via the With Functions Inter Program Service display actively menu gai amp ys CUID cD Code Page Answer page not for U S v 59
111. warding in the Carrier Network and Forwarding Multiple Subscriber Num bers MSN Not for U S If this function has been configured contact your ser vice personnel you can forward calls to your assigned multiple subscriber number MSN DID number direct ly within the carrier network For example you can forward your phone line to your home phone after business hours gt gt Trunk FWD on vV Select and confirm or EEE Enter the code 1 immediate 4 Select and confirm the line type you wish to use or D 2 on no answer ZA or D on busy v or or or EP Enter the code HH ri Enter your DID number aan rig Enter the destination number without the external code Save v Confirm Deactivating call forwarding D Forwarding trunk off Z Select and confirm or OG Enter the code 4 Confirm the displayed call forwarding type or or or EP Enter the activated call forwarding type rig Enter your DID number 24 Making Calls Basic Functions Step by Step Progran SenvicdD gt gt 9411 CFSSon 20000 m US Save entry v UK Save TA Program Servic Gp D SA 00000 Delete v or D Delete v Program Servic GG 66000 gt gt US Change D UK Change entry v rig US Save entry v UK Save v Call Forwarding in the Event of a Telephone
112. y refer to relevant service personnel dual level key assign ment permits several assignment combinations Corresponding displays guide you through this process gt Page 124 If you save internal station numbers you can choose whether to save an LED display for the key Save with LED or not Save without LED The LED display indicates the various states gt Page 66 gt Page 107 Progranzservice gt GD Press the key The LED lights up D 91 Prog feature key Select and confirm or GOO Enter the code Prora GP Press the key If the key is already in use its assignment appears on the screen If applicable gt gt Next layer v Make a selection and confirm to save the station num ber on the second level org US Change key v Confirm UK Change feature vy Repdial key Y Confirm i Enter the station number 28 Making Calls Basic Functions Step by Step D Previous Vv vi z wy yi Save with LED Save without LED If applica Key label US Exit UK End US Another key UK Program another key US Clear key UK Delete feature If you make a mistake Select and confirm This deletes all digits entered The system telephone automatically recognizes if you want to save an internal or an external station number The options Save without LED or Save with LED
113. ys for easy access to various applications such as WAP brow ser LDAP telephone databases optiPoint key module Key module with 16 programmable keys optiPoint acoustic adapter Connects a desk microphone Headset external speaker or second handset Provides an additional bell for signaling calls in loud environments and sim ilar situations and controls illuminated display panels such as Please do not enter at the entrance to a room optiPoint recorder adapter Connects an external recorder or a second headset Headset Headset for frequent telephone users Second handset Allows you to hear better in noisy environments Desk microphone For speakerphone mode under poor acoustic conditions External speaker Improves the sound quality with open listening optiPoint Conference Kit to improve the hands free speaking quality of telephone conferences a gt You will find details about the individual products in your optiPoint telephone data sheets Fixing Problems Fixing Problems Telephone Maintenance e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e f the telephone is very dirty clean it with a diluted neutral cleaner con taining surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only e Never use cleaners containing alcohol cleaners that corrode plastic or abrasive powders Echo Effect
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