Plantronics CS60 Spare Wireless Headset
Contents
1. S CS60 DECT Wireless Headset System User Guide Thank you for selecting the CS60 DECT Wireless Headset System from Plantronics The CS60 offers wireless hands free headset convenience and long range workspace mobility This user guide provides instructions on the installation and usage of your system www plantronics com ep Te SS sor e Upp HEADSET DIAGRAM KEY BASE UNIT uk USAGE INSTRUCTIONS DIAGRAM KEY BASE UNIT HEADSET 1 TxSlide Switch A D 18 Microphone 2 RxSlide Switch 1 4 19 Speaker 3 Speak Volume Adjust UP 20 Talk Button 4 Speak Volume Adjust DOWN 21 Listen Volume Adjust UP DOWN 5 IntelliStand Switch ON OFF 22 Headset Mute Switch 6 Configuration Dial 23 On line Indicator 7 AC Power Adapter 24 Charge contacts 8 AC Power Adapter Port 25 Battery Door 9 Handset Cable Port 10 Telephone Cable Port 11 Accessory Port 12 Headset Docking Cradle 13 Charge contacts 14 Charge Indicator 15 Talk Indicator 16 Power Indicator 17 Handset Lifter O ptional IMPORTANT SAFETY INFORMATION Please read the following instructions before use General Operating temperature 4C to 49 Storage temperature 4C to 49C The product is suitable for indoor use only To reduce the risk of electric shock explosion or fire e Use only the AC power adapter supplied part number 61634 02 Euro or 61635 02 UK2. e Ensure that the voltage rating e g 230V 50Hz corresponds to the local mains supply you intend to use e Use only the correct battery type part number 62346 01 not disassemble the product e Keep all products cords and cables away from operating machinery e Avoid contact with liquids Connect the base unit only to a host terminal port explicitly designated for use with handsets or headsets Connection through other ports such as data ports or line ports may damage the product and could constitute a fire hazard If in doubt please contact your supplier or the supplier of the host equipment If mains power fails the base unit will switch to handset mode Battery Safety Please observe these precautions to ensure continued safety Misuse or mistreatment may result in fire explosion or the release of corrosive chemicals Battery storage temperature 4C to 49C Battery operating temperature 4C to 49C Charge the headset battery as described in the Quickstart Guide and User Guide Do not charge with any other AC power adapter or charger e Do not incinerate disassemble bend crush or short circuit the battery e Dispose of spent battery promptly and safely in accordance with local regulations Keep battery away from children e Exercise care when handling the battery AC power adapter the base and the headset Do not short the metal contacts on the plastic casing with electrically conducting materials such as rings
3. Switch setting refer to the Quickstart Guide Try other Configuration Dial settings on the base unit PROBLEM Callers cannot hear me Possible Cause M ute is selected Headset microphone boom 15 incorrectly positioned Speak volume is too low Incorrect Configuration Dial setting for your telephone PROBLEM Solution Press the mute button once The audible mute indicator should then stop beeping Align the headset boom with your mouth Increase the Speak Volume by adjusting the Speak Volume Controls on the base unit If the volume is still too low select another Tx Slide Switch setting refer to the Quickstart Guide Try other Configuration Dial settings on the base unit can hear a dial tone in more than one configuration position Possible Cause Telephone will work in more than one Configuration Dial position PROBLEM Solution Use the position that sounds best to you and the person you Call tried all four positions on the Configuration Dial and cannot hear a dial tone in any position Possible Cause CS60 DECT Wireless Headset System is not connected correctly You may have an incompatible phone The telephone line is dead Solution Check that the telephone is connected to the base unit s Telephone Cable Port Check that the handset is connected to the base unit s Handset Cable Port Call your supplier or local Plantronics office for help Reconnect the handset to the tel
4. bracelets keys etc If liquid from the battery comes in contact with the eyes skin or any other part of the body immediately flush with fresh water and seek medical advice For battery replacement please refer to the diagrams page or the Quickstart Guide supplied with the product INSTALLATION Please install the CS60 DECT Wireless Headset System in accordance with the instructions detailed in the Quick Start Guide HEADSET HANDSET SELECTION Pressing the Talk Button 20 on the Headset selects Headset mode The Talk Indicator 15 on the base unit will illuminate and the On Line Indicator 23 on the headset will flash when in Headset mode Both of the indicators are extinguished when in Handset mode PLACING A CALL USING YOUR HEADSET To place a call using the headset the system must be in Headset mode Take the handset off the hook and dial in the normal way You will then be able to talk through your headset When the call is complete return the telephone handset to the cradle Tip By selecting Handset mode after completing your call you will conserve the headset battery power and extend the remaining available talktime You can achieve this by pressing the Talk Button 20 immediately on conclusion of the call Note If you have installed a Plantronics Handset Lifter 17 please refer to the section Making a call using the Lifter on page 7 RECEIVING A CALL USING YOUR HEADSET When your telephone rings
5. lifter then lowers the handset to end the call RECEIVING A CALL USING THE LIFTER When a new call is received the telephone rings as normal but in addition a ring alert comprising a repeating sequence of three short beeps will be heard in your headset Note This additional call alert is only active when the Lifter 17 is connected To answer the call press the Talk Button 20 on the headset The lifter will then raise the telephone handset off the hook and you will then be able to talk to the caller When you have finished your call press the Talk Button 20 on your headset The handset lifter then lowers the handset to end the call IntelliStand FUNCTION When the CS60 DECT Wireless Headset System is used in conjunction with a Plantronics Handset Lifter 17 you can enable the IntelliStand feature The IntelliStand senses when the headset has been removed or replaced in the CS60 Base Unit automatically activating the lifter to answer or end a call The IntelliStand feature is disabled when the IntelliStand switch 5 is in position or enabled when the switch is in position II SWITCHING FROM HEADSET TO HANDSET WHEN USING THE LIFTER If during a call you are using your headset and want to switch to the telephone handset remove the handset from the Lifter then press the Talk Button 20 on your headset The Lifter will lower and you will then be able to continue the call using the handset SWITCHING FROM HANDSET TO HE
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7. ADSET WHEN USING THE LIFTER If during a call you are using the telephone handset and want to switch to your headset press the Talk Button 20 on the headset The Lifter will raise and you will be able to continue the call using your headset Replace the telephone handset on the Lifter When the call is finished press the Talk Button 20 on your headset The Lifter will lower the handset and end the call TROUBLESHOOTING PROBLEM plugged everything in but the lights won t come on Possible Cause No power PROBLEM cannot hear caller dial tone Possible Cause CS60 DECT Wireless Headset System is not connected correctly Ensure you are in headset mode Out of Range Headset battery is flat Listen volume too low Incorrect Configuration Dial setting for your telephone Solution Check that the AC Power Adapter is connected to the base unit Check that the AC Power Adapter is connected to the mains supply Check that the AC Power Adapter is the model supplied by Plantronics Solution Check that the telephone is connected to the base unit s Telephone Cable Port Check that the handset is connected to the base unit s Handset Cable Port Press the Talk Button to select correct mode Walk back into range Recharge the battery by placing the headset in the Headset Docking Cradle Adjust the Listen Volume Control on the headset If the volume is still too low select another Rx Slide
8. aan Varaosina k ytet n vain alkuper isi osia Produkter med g llande garanti byts ut utan kostnad Alla enheter uppfyller produktionsstandarden och bestar av originaldelar Plantronics Ltd Wootton Bassett UK Tel 0800 410014 44 0 1793 842200 Plantronics B V Hoofddorp Nederland Tel 0 0800 PLANTRONICS 0800 7526876 NL 00800 75268766 BE LUX Plantronics Sarl Noisy le Grand France No Indigo 0825 0825 99 0 15 TTC mn 33 0 1 41 67 41 41 Plantronics GmbH H rth Deutschland Tel 0800 9323400 49 22 33 3990 sterreich 0800 242 500 Schweiz 0800 932 340 Plantronics Acoustics Italia Srl Milano Italia Numero Verde 800 950934 39 02951 1900 Plantronics Iberia S L Madrid Espana Tel 902 41 51 91 34 91 640 47 44 Nordic Region Tel Finland 0201 550 550 Tel Sverige 031 28 95 00 Tel Danmark 44 35 05 35 Tel Norge 23 17 37 70 Plantronics Middle East Eastern Europe Africa and India Tel 44 0 1793 842443 Plantronics Ltd Interface Business Park Bincknoll Lane Wootton Bassett Wiltshire SN4 8QQ ENGLAND www plantronics com 81 PLANTRONICS World Leader in Communications Headsets 2003 Plantronics Inc All rights reserved Plantronics the logo design Plantronics and the logo design combined and IntelliStand are trademarks or registered trademarks of Plantronics Inc DECT is a trademark of ETSI Patent U S 5 210 791 and Patent Pending 07 03
9. econds Soon after hearing this warning you should recharge the headset RECHARGING THE HEADSET To recharge the headset place it into the Headset Docking Cradle 12 in the base unit During charging the Charge Indicator 14 on the base unit will flash When the headset is fully charged the Charge Indicator 14 on the base unit will stop flashing and remain illuminated A completely depleted headset requires a minimum charge time of 1hr before it should be used and 3 hours to fully charge REPLACING THE HEADSET BATTERY Should it be necessary to replace the headset battery at anytime please refer to the diagrams on page 3 OPERATION WITH THE HANDSET LIFTER ACCESSORY The Plantronics Handset Lifter 17 is an accessory that can be purchased for use with the CS60 DECT Wireless Headset System It has two functions 1 To automatically notify you when an incoming call is detected even when you are away from your desk 2 To lift the telephone handset from its cradle at your command even when you are away from your desk The installation of the Handset Lifter 17 is described in the user guide that is supplied with it MAKING A CALL USING THE LIFTER Press the Talk Button 20 on the headset The lifter will raise the telephone handset off the hook You will then hear a dial tone in your headset and can proceed to make a call as normal When you have finished your call press the Talk Button 20 on your headset The handset
10. ent with a damp not wet cloth 4 Do not use solvents or other cleaning agents uk ACCESSORIES OPTIONAL PARTS amp ACCESSORIES There are a range of Plantronics accessories designed to enhance the functionality of your CS60 DECT Wireless Headset System Please contact your Plantronics Supplier for further details 1 HL10 Telephone Handset Lifter On Line Indicator On Line Indicator Extension Cable Accessory Converter Cable Battery Battery Door AC Power Adapter UK only AC Power Adapter Europe excluding UK NAM gt WN Base Unit Cable m CS60 Headset m m Earloops pack of 3 m N Behind the Head Neckband m Over the Head Band WARRANTY AND SERVICE e Plantronics guarantees the satisfactory condition of the equipment with regard to manufacturing and material defects for 2 years from the date of purchase Please retain the original receipt e This product should be installed and used in accordance with the instructions detailed in this user guide and serviced at an approved Plantronics Service Centre Failure to comply with these conditions may render the warranty void e This does not affect your statutory rights Plantronics 2 year Warranty and Repair Service Products under warranty are replaced free of charge All units serviced to full production standards using Original factory parts Produkte werden innerhalb der Garantiezeit kosten
11. ephone and test TROUBLESHOOTING PROBLEM Receive sounds distorted Possible Cause Solution Listen volume too high If your telephone has a receive volume control lower on your telephone this until the distortion disappears If the distortion is still present lower the listen volume control on the headset If the distortion persists select another Rx Slide Switch setting Refer to the Quickstart Guide PROBLEM can hear too much background conversation noise or sidetone Possible Cause Solution Speak volume is too high Lower the Speak Volume by adjusting the Speak Volume control on the base unit If the volume is still too high select another Tx Slide Switch Setting refer to the Quickstart Guide PROBLEM Sudden loss of audio continuous noise or distorted audio on receive Possible Cause Solution Software reset required Press the Talk button 20 twice If the problem persists perform a System Reset refer to instructions on page 11 PROBLEM My handset Lifter operates every time remove or replace my headset in the base unit Possible Cause Solution IntelliStand function To disable the Intellistand function move the is enabled IntelliStand Switch to position Off PROBLEM Battery talktime performance Is significantly degraded even after a full recharge Possible Cause Solution Battery approaching Replace with a new battery pack end of life Refer to the diagrams on page 3 SUBSCRIPTION SUBSCRIPTION The Head
12. frei repariert oder ersetzt Der Service erfolgt gemaf den Produktionsstandards unter Verwendung von Originalteilen Produkter d kket af garanti vil blive ombyttet uden beregning Alle enheder efterses i henhold til produktionsstandarder og ved brug af originale fabriksdele Los productos en periodo de garantia seran reparados libre de cargos Todaslas unidades preparadas segun estandares de funcionamiento a pleno rendimiento con piezas originales de f brica Les produits sous garantie sont remplac s gratuitement Les r parations r pondentauxnormes de production et sont r alis es avec des pieces d origine 0 15 TTC mn prodotti in garanzia verranno sostituiti gratuitamente Lassistenza di tutte le unit viene effettuata in conformita con gli standard di produzione utilizzando parti di ricambio originali Produktet erstattes gratis i garantiperioden Alt utstyr er overhalt med originaldeler og holder produksjonsstandard Producten die onder de garantie vallen worden kosteloos vervangen Alle units voldoen volledig aan de productie eisen en zijn vervaardigd van originele fabrieksonderdelen Os produtos cobertos pela garantia s o substitu dos gratuitamente Todas as unidades recebem assist ncia t cnica em conformidade com os padr es de produ o utilizando pe as de f brica originais Takuunalaiset vikaantuneeet tuotteet vaihdetaan Kaikki yksik t huolletaan t ysin tuotantovaatimusten muk
13. set and Base Unit are supplied subscribed to each other However if you wish to use a replacement headset with the base unit then the units must be re subscribed as follows 1 Return the headset to the Headset Docking Cradle 1 2 2 Press and hold both the Speak Volume Adjust Buttons 3 amp 4 on the base unit for a minimum of 5 seconds The Power Indicator 16 will then flash 3 Press and hold the Headset Mute Switch 22 for a minimum of 5 seconds The On line Indicator 23 will then illuminate 4 Subscription completion is indicated when the Power Indicator 16 is fully illuminated and the On line Indicator 23 is extinguished 5 If subscription fails within 2 minutes the headset will return to the un subscribed state SYSTEM RESET To recover from some fault conditions refer to the Troubleshooting section you may need to perform a system reset To reset the headset press both the Talk button 20 and Mute button 22 for 5 seconds When the On Line Indicator 23 blinks release both buttons Press the Talk button 20 again Next reset the base unit by disconnecting the AC power adapter 7 from the AC Power Adapter Port 8 for 5 seconds then reconnect The system reset operation is then complete MAINTENANCE HINTS 1 Unplug the unit from the telephone and the AC Power Adapter from the mains supply before cleaning 2 To clean the headset remove the headset from the attachment and wipe clean 3 Clean the equipm
14. take the handset off the hook Ensure that your CS60 DECT Wireless Headset System is already in Headset mode You will then be able to talk through your headset When the call is complete return the telephone handset to the cradle Note If you have installed a Plantronics Handset Lifter 17 please refer to the section Receiving a call using the lifter on page 7 uk ADJUSTMENTS PLACING AND RECEIVING A CALL USING THE HANDSET In Handset mode the telephone can be used to make and receive calls in the normal way OUT OF RANGE WARNING As you walk away from the base unit you will eventually reach the system operating range limit When in Headset mode a warning alert of two beeps will sound in the headset shortly before you meet the range limit On hearing this alert you should walk closer to the base unit to ensure call quality is maintained If you ignore this alert and walk out of range a triple beep will sound in the headset and any active call will be suspended On returning within range a single beep will sound and the call will be re established If you remain out of range for more than 15 minutes the system will drop the call permanently If using a Plantronics Handset Lifter the handset will be replaced and the call terminated LOW BATTERY WARNING When the headset battery is running low approximately 5 minutes talk time remaining an audible warning will be heard through the headset as a single beep repeating every 10 s
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