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HP Jetdirect 175x

1. Resetting the print server to factory defaults cold reset 2000 2001 2002 Hewlett Packard Company 10 100 link OK 10 light or 100 light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The link lights the 10 light and the 100 light indicate whether the print server can initiate a network link at the right speed with your hub switch or router One of the link lights either the 10 light or the 100 light should be ON solid green bright green in color and glowing continuously not blinking to indicate a valid link with the hub switch router If there is not a valid link then both the 10 and 100 lights will be off If one of the print server s link lights is ON solid green click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If neither of the print server s link lights is ON solid green or if you are not sure what to look for click on the No button below to start evaluating the link status of the print server Clicking the No button will also give you information on where to find the link lights what they look like and what the correct network connection looks like 2000 2001 Hewlett Packard Company Is one of the link lights ON solid green for HP Jetdirect 175x external print server Internet connector for
2. A print server provides your printer with connection to the network You could get the same connection using a computer your network server but it would cost more and be more complex Using a print server saves you money and frees up your network server for other tasks such as file storage You might want to use a network server for management of print jobs a function that may be useful for larger networks In such an application you will still probably want to use a print server because its small size gives you location flexibility Using a print server you can easily place your printers near your users while keeping the network server out of the way in a central computer area You will see this application in the notes on the client server topology a couple of pages later in this tutorial AES NETWORK PRINTING 22 Z2 EU SE Hardware connections Print servers can be internal or external devices Which one you choose depends on your printer Internal print servers These are special purpose cards or modules that plug into the built in input output slot in the back of some printers The slot provides the data and power connections for the print server and the network cable plugs into the network connector on the face of the print server Internal print servers come in a variety of configurations to match the style of your printer slot and the type of network connection you need External p
3. Step 4 For other HP printers or non HP printers Use the Jetdirect CD to install the printer on your network You will need to know where your printer driver is located See Where do I find the printer driver for more information Note An HP Web Jetadmin CD ROM may also be included with selected HP Jetdirect products HP Web Jetadmin is a feature rich printer management tool However it is not required for network printer installation Where do I find the printer driver At some point late in the installation the installer software needs to have the printer driver to complete the installation So at that point the installer may ask you where to find the driver Knowing where to find the driver is usually the most subtle part of the installation If you are running the installer from your printer CD the installer generally knows right where to look for the driver on the CD If you are running the installer from the Jetdirect CD the installer will probably need you to tell it where the driver is Here are a few places you can look e The best source of a driver for your printer is the Web because that gives you the latest driver The drawback of getting your driver from the Web is that some drivers are quite large and may take several minutes to download at modem speeds We think it s worth spending the time The HP support site at http www hp com go get_software has current drivers for most HP printers If your printer is
4. DFABUHARRHRECT CORBIS RERMCERATSCE BMELTWETA CORBMNS STET LEY A YRL T EAN LRE REZSISECT CEUX HN U PRU SAAB FE TIE L URRY RUSLT RSL Korea EMI A42 QUE 65 2171 O AA MAPLES MSAUNRINS Be HATH SHANMAMNE BE VE AMIN ABU T USUN Taiwan Class A er iE PARAE EIS TERS SARPE HE gt RER ie I BE gt TE EDF HER Oe BERRA EE SE STIR TR China Chinese Safety Statement See Chinese Safety Statement 2000 2001 2002 Hewlett Packard Company DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 5677 U S A declares that the product Product Name J etDirect 175X External Print Server Model Number J 6035A J 6035B conforms to the following Product Specifications Safety EN60950 1992 41 A2 A3 A4 All IEC 950 1991 A1 A2 A3 A4 EN60825 1 1994 IEC 825 1 1993 Class 1 GB 4943 1995 EN 55022 1998 CISPR 22 1997 Class B GB 9254 1988 EN 55024 1998 IEC 61000 4 2 1995 EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 8 1993 EN 61000 4 8 1993 IEC 61000 4 11 1994 EN 61000 4 11 1994 EN61000 3 2 1995 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B Supplementary Information The pro
5. print jobs to a network server and the server sends the print jobs to the printer In client server printing the network server manages the print jobs from several computers the clients As soon as a client computer has sent a print job to the server it is finished with that print job The server keeps track of all print jobs from there on figuring out the print order for the various jobs that have been submitted to it checking the printer s availability and sending the next job to the printer when it is free Client server printing works well on networks with heavy printing traffic It is typically used in large offices that have extensive networking facilities Choosing a topology If you don t know whether to use a peer to peer or a client server topology you may want to start with peer to peer printing It generally takes a substantial amount of printing traffic or large print jobs to slow down printing significantly If your print jobs start to take noticeably longer to complete you may want to try using multiple printers dividing your network into subnetworks or switching your office to client server printing in that order NETWORK PRINTING HA lt 1J Printer drivers The printer driver is the last major component to consider in network printing This driver is system software that converts a document in your computer to a form that makes sense for the printer When you print
6. 08 LAN Error INFINITE DEFERRAL for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There is a network congestion problem For help in correcting this error please check your print server documentation or contact HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company 11 LAN Error RETRY FAULTS for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There is a problem with your network cabling or with your external network configuration Verify that your hub switch router port is operating correctly For help in correcting this error please check your print server documentation or contact HP Jetdirect technical support Click on the button below information on contacting HP 2000 2001 Hewlett Packard Company 12 LAN Error NO LINKBEAT for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB When the print server is connected to a 10 100 Base TX port this message is displayed if the Link Beat signal is not sensed Check the network cable and verify that the hub switch router is providing Link Beat For help in correcting this error please check your print server documentation or contac
7. 0950 3354 220 250 Vac 50 Hz 13 Vdc 800 mA United Kingdom 0950 3171 220 240 Vac 50 Hz 13 Vdc 300 mA Singapore Ireland Hong Kong SAR 0950 3350 220 240 Vac 50 Hz 13 Vdc 800 mA USA Canada Latin 0950 3169 110 127 Vac 60 Hz 13 Vde 300 mA American Taiwan 0950 3348 110 127 Vac 60 Hz 13 Vdc 800 mA Note If two parts are listed for one country region either part can be used regardless of output rating USB Downstream power supplied Complies with USB 1 1 specifications Electromagnetic specifications Electromagnetic immunity See the Declaration of Conformity Electromagnetic emissions USA FCC part 15 Class B Canada ICES 003 B Japan VCCI Class 1 2 Europe CISPR 22 EN55022 Class B Australia New Zealand AS NZA 3548 Russia GOST 292116 Taiwan BSMI Class A Safety statements Product complies with IEC 950 1991 A1 A2 A3 A4 EN60950 1992 A1 A2 A3 A4 A11 UL 1950 CSA 950 NOM 019 SCIFI 1994 NOM 001 SCFI 1993 Regulatory statements USA FCC Class B Statement U S A This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause i
8. 9 oz Environmental specifications Operating environment environment Storage environment 0 C to55 C 40 C to 70 C Temperature 32 F to 131 F 40 F to 158 F 15 to 95 15 to 90 Relative humidity at 40 C 104 F at 65 C 149 F Altitude Altitude 46 km 15 000 ft 4 6 km 15 000 ft Acoustic Noise Not applicable Electrical specifications Power requirements Print server Power module Input voltage 13 Vde See input rating for power modules below Nominal output voltage n a 13 Vde Depends on particular power Input current 140 mA 13 V 100 mA dule Max output current j0om j0om Depends on particular power Frequency range 50 60 Hz module Power consumption Power consumption HW sw Wo oo 2 Raw Power modules Countries Regions Part num Input rating Output rating Australia New Zealand 0950 3172 240 Vac 50 Hz 13 Vdc 300 mA Argentina 0950 3358 240 Vac 50 Hz 13 Vdc 800 mA 0950 2806 220 Vac 50 Hz 13 Vdc 300 mA China 0950 3347 220 Vac 50 Hz 13 Vde 800 mA 0950 3170 230 Vac 50 Hz 13 Vdc 300 mA Continental Europe 0950 3349 230 Vac 50 Hz 13 Vdc 800 mA 0950 3173 100 Vac 50 Hz 13 Vdc 300 mA Japan 0950 3352 100 Vac 50 Hz 13 Vdc 800 mA 9100 5168 220 240 Vac 50 Hz 13 Vdc 625 mA South Korea 0950 3351 220 Vac 50 Hz 13 Vde 800 mA 9100 5171 220 250 Vac 50 Hz 13 Vdc 625 mA South Africa India
9. Epir Type 1 Type i Werwerk Mumi Hebe Bunber Ready HP LaserJet Jo Serien ZSaburn Tofi LanerWrltar HE Lanor 65281 4 mmum DLL eager EL t on Poorly 2000 2001 Hewlett Packard Company I O card not ready for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Check the following items to see whether you can correct the I O Card Not Ready situation If you have already performed these steps earlier in the troubleshooting process you can skip them and go directly to answering the question at the end of the steps 1 Make sure that the network cable is connected securely to the print server network cable 2 Check that the network cable is plugged securely into the hub switch router and that the connection is set to the correct network speed 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected 4 Your network cable may be faulty Try a different cable 5 If the light still does not come on try a different port on the hub switch router If you made any changes please print another configuration page Does the page show I O Card Ready now ve Jw J 2000 2001 Hewlett Packard Company Error messages for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Int
10. MacOS SNMP Simple Network Management Protocol used with your configuration and management tools The HP Jetdirect specific MIB Management Information Base is MIB II compliant it is available upon request to HP support 2000 2001 2002 Hewlett Packard Company Some Useful Techniques for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB e Printing a configuration page e Setting a new IP address e Resetting to factory default settings Printing a configuration page Briefly press and release the test button on the rear end of the print server The page should soon emerge from the attached printer Interpreting the configuration page and diagnosing problems Setting a new IP address The procedure depends on whether you are changing the address to one on the same network or on another network and need to ensure the address doesn t conflict on the new network e If you are changing to an address on the same IP network 1 Open your browser and enter the print server s current IP address as the URL You may need to precede it with http If you don t know the current IP address find it by Click on the Networking tab in the page that then appears in the browser On the Networking page make sure that TCP IP is selected Set the IP Configuration Method to Manual Enter the new IP address the the IP Address box
11. See your HP Authorized Dealer or your local HP Sales and Service Office representative Or you can call HP at 800 227 8164 USA only prepare to supply shipping and billing addresses and payment information Service outside the USA Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices exchange unit availability and instructions 2000 2001 2002 Hewlett Packard Company Specifications for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB e Networking specs e Physical specs e Environmental specs e Electrical specs e Electromagnetic specs e Safety statements e Regulatory statements Supported networking Physical e Supports unshielded or shielded twisted pair cabling using an RJ 45 connector for o IEEE 802 3i 10Base T Ethernet o IEEE 802 3u 100Base TX Fast Ethernet e Requires a 10Base T or 100Base T network hub or concentrator that supports link beat link test pulse signals Supported network protocols TCP IP more IPX SPX apple direct FTP LLC direct Novell mode printing TEE mode NetWare EtherTalk aires Windows __ Windows 95 aires Windows __ Me 175X 175X NT 4 0 dios 310x 310x M 310x 310x 2000 XP 310x UNIX UNIX and Linux Linux er and Mw MEME UX 10 20 11 x 310x
12. Since you will lose your connection to the embedded web server when you change the address you can re establish the connection by entering the new IP address in your browser s URL field jose eer Ie e If you are moving the print server to another IP network 1 First do one of the following Change the IP address to one usable on the new network How to set the IP address Verify the Subnet Mask and Default Gateway are usable with the new network or fix them a Erase the current IP address and configure another address after you are installed on the new network How to set the IP address Verify the Subnet Mask and Default Gateway are usable with the new address or fix them 2 Then reset the print server to factory defaults 3 Finally do one of the following a Ifthe print server was configured using BOOTP or DHCP edit the appropriate system files with updated settings If the current BOOTP server is not reachable you may need to locate and configure a different BOOTP server a Ifthe IP address and other parameters were manually set then manually reconfigure them How to set the IP address Verify the Subnet Mask and Default Gateway Performing a cold reset to factory defaults Once you configure the print server the configuration settings are retained in memory unless you manually reset them to factory defaults as follows 1 Unplug the power module from the back of the print server 2 While holding
13. Title 47 CFR Part 15 Class B Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in a typical configurations with Hewlett P ackard Co products Roseville J une 18th 2001 Mark Vigeant Product Regulations Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143
14. USB and HP Jetdirect 310x external print server Internet connector for USB 10 light 100 light Check the link lights on your print server these lights are built into the network connector One of the link lights either the 10 light or the 100 light but not both should be ON solid green to indicate a valid network connection Is either the 10 light or the 100 light ON solid green E h 2000 2001 Hewlett Packard Company Link lights OFF for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Try the steps below and make any necessary corrections 1 Make sure that the network cable is connected securely to the print server network cable 2 Check that the network cable is plugged securely into the hub switch router and that the connection is set to the correct network speed If your hub switch router is set to configure its link speed automatically try to configure it manually for 10 Mbps or 100 Mbps only After changing this setting you may need to cycle power to the print server unplug the print server s power cable and then plug it in again 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected 4 Your network cable may be faulty Try a different cable 5 Ifthe light still does not come on try a different port on the hub switch router Did these
15. You create a mixed LAN by plugging the network cable from a wired LAN into a port on a wireless access point In addition to acting as a hub for the wireless portion of the network the access point acts as a bridge to the wired portion In a typical case when a computer with a wireless LAN card comes within range of the access point it connects through the access point to the LAN both the wired and wireless portions and to all the computers and other resources on the LAN EJ NETWORKS laj 4 gt I L is for Local The local in local area network means that the network is in a single location A LAN can be small enough to serve a home office or a small business or it can be large enough to serve a school a hospital or a substantial business or public office It can cover several buildings as long as they can all be connected into a single network Several types of LAN equipment are available to expand a LAN beyond the workgroup sized unit typically served by a single hub Note that the definition of a local area network does not include broader networks such as the Internet or a corporate network with locations in many cities or countries These broader networks are often called WANs or wide area networks It is possible for a LAN to connect to such a network through a gateway a device that connects different types of networks The gateway can be a separate piece of equipment or it can include t
16. an HP printer and you are running the installer in the Autoconfigure network settings for me mode you can select the option to download a driver automatically from the Internet The installer will search the HP support site for a driver for your printer and if it finds one will automatically download it and install it for you If you don t select the option to download a driver automatically from the Internet you can download one manually before you run the installer The HP support site at http www hp com cposupport software html has current drivers for most HP printers e You may be able to find the driver on your operating system disc If the operating system is more recent than the printer it probably includes a driver for that printer e If you previously had a direct connection from your computer to the same printer or a network connection to another printer of the same model the network printer installer may be able to use the driver that is already on your computer The installer software takes the driver location you specify finds the driver and installs it in your system Once the installer has finished you are ready for network printing from your computer The End When installing the network printing software some users are unsure when the installation is complete When the network printer is installed on your computer and you can print to it the installation is complete Confusion sometimes arises
17. an HP printer and you are running the installer from the HP Jetdirect CD in the Autoconfigure network settings for me mode you can select the option to download a driver automatically from the Internet The installer will search the HP support site for a driver for your printer and if it finds one will automatically download it and install it for you If you don t select the option to download a driver automatically from the Internet you can download one manually before you run the installer e In many cases the driver is the same one that is used for a direct non networked printer connection and you can probably find the driver on the CD that came with the printer In technical terms what you need is a driver that installs using a INF information file rather than installing by running a EXE file Make sure that your driver files include the INF file If you can t find the printer s INF file you may have to download the driver from the Web e You may be able to find the driver on your operating system disc If the operating system is more recent than the printer it probably includes a driver for that printer e If you previously had a direct connection from your computer to the same printer or a network connection to another printer of the same model the network printer installer may be able to use the driver that is already on your computer The installer software takes the driver location you specify finds the driver and inst
18. down the test button on the back of the print server plug the power module back into the print server and continue to hold down the test button M vi button for about five seconds Any user configured settings will be erased 2000 2001 2002 Hewlett Packard Company Troubleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The questions below will help you troubleshoot your print server quickly Just answer each question in turn For each question e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked on at least one No or button as Please answer the questions below in the order listed 1 Is your printer ON and ONLINE If Yes continue with the next No question NES 4 2 Is your pr
19. for USB Is there a display panel on the front of your printer that provides messages about the printer s status 2000 2001 Hewlett Packard Company Check your printer manual for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There appears to be a printer error Please refer to your printer manual for further information on how to correct the error or for information on how to contact Hewlett Packard technical support if you can t correct the error Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Click on the button below to return to the beginning of troubleshooting for the print server Dues 2000 2001 Hewlett Packard Company Does the control panel display on your printer show an error message for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB 2000 2001 Hewlett Packard Company Check your printer manual for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There appears to be a printer error If the printer is still not online and does
20. for USB and HP Jetdirect 310x external print server Internet connector for USB power receptacle power status CD light Check the power status CD light on your print server It should be ON bright green in color and either glowing continuously or flickering irregularly but not blinking in a regular pattern If it is not ON solid green that is either off or regularly blinking amber or green please follow the troubleshooting steps below For all of the steps below note that when you first apply power to a normally operating print server the power status CD light will slowly blink green for several seconds during self test and then go ON solid green when the unit is ready for operation When it has network traffic it flickers green irregularly with the traffic 1 Check that the Jetdirect power module is plugged into a suitable power source typically a wall outlet and that the power connector is plugged into the print server Note The power module shown below is the North American version The plug pattern may be different in other countries regions of the world typical power module to power connector to print power source server 2 If necessary try plugging the power module into a different power source 3 Try a different power module cable if one is available After checking the items above and making any necessary changes is the Power Status light now ON green either solidly on or flickering irregularly
21. in the situation when you have two CDs a printer CD and the HP Jetdirect CD and you have just finished the installation from the printer CD It is common to wonder whether you should run the installer on the Jetdirect CD as well You don t need to Once your network printer prints successfully you re done with the installation on that computer Of course if you are installing the network printer software for peer to peer printing from several computers you will need to run the installer from each computer de INSTALLING A NETWORK PRINTER DETAIL Return Printers that include the network installer Many newer HP printers January 2000 or later including multifunction peripherals MFPs and All in One devices include network installation software on the printer CD If your printer is in the list below use the printer CD for installation HP LaserJet 1200 HP LaserJet 1220 HP LaserJet 2200 HP LaserJet 3300 series HP LaserJet 4100 series HP LaserJet 9000 HP LaserJet 9000MFP HP Business Inkjet 2280 HP Color Inkjet cp1160 HP Deskjet 5550 HP Officejet D series If your printer is not identified above or you cannot locate your printer s CD you should e First locate your printer s driver The summary on the preceding page should help you e Then run the installer from the HP Jetdirect CD Note that if you use the HP Jetdirect CD for MFP or All in One devices some features other than printing such as scann
22. not show an error message on the control panel display please refer to your printer manual for further information on how to correct the error or for information on how to contact Hewlett Packard technical support if you can t correct the error Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Click on the button below to return to the beginning of troubleshooting for the print server AN Continue j 2000 2001 Hewlett Packard Company Check your printer manual for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Please refer to your printer manual for further information on what the error means and how to correct it Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Click on the button below to return to the beginning of troubleshooting for the print server Continue 2000 2001 Hewlett Packard Company Troubleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external prin
23. of categories Category 5 wiring is the most popular grade Category 5 wiring has superior electrical characteristics and we strongly recommend it for all twisted pair networking applications The wire grade is usually marked on the cable jacket The equipment for a twisted pair LAN commonly operates at a data rate of either 10 Mbps megabits per second or 100 Mbps Category 5 wiring is required for 100 Mbps operation A 10 Mbps LAN can run on either Category 3 or Category 5 wiring though we strongly recommend Category 5 At either data rate cables may extend up to 100 meters 328 feet from the hub to the computer A twisted pair network running at 10 Mbps is called a type 10Base T network A twisted pair network running at 100 Mbps is called a type 100Base T network NETWORKS DETAIL Return E Wiring thin coax An alternative to twisted pair wiring is thin coaxial cabling often called thin coax This cabling is known as RG 58A or RG 58U cable and has an impedance of 50 ohms It looks similar to the 75 ohm thin coaxial cable used in television installations but the television cable will not work in a network The connectors used with thin coax are BNC connectors The cable is a continuous cable up to 185 meters 606 feet long made up of shorter segments with BNC connectors at each end It connects to computers and other devices along its length using BNC T connectors and there is a 5
24. peer to peer printing each computer manages the print jobs that it generates It checks to see whether the printer is ready to accept the print job and sends the job if the printer is free If the printer is not free the computer stores the job and keeps checking the printer until it is ready to accept the job If several computers send jobs to a printer at the same time printing for some of the computers may slow down as they spend time checking the printer and waiting for it to be available Peer to peer printing works well on networks with few users It is appropriate for small and medium offices as well as large offices that do not have heavy printing requirements Note To clarify the use of similar terminology please note the distinction between wireless peer to peer mode usually known as ad hoc mode and HP Jetdirect peer to peer printing Wireless peer to peer mode refers to a topology where wireless devices communicate directly without going through an access point while HP Jetdirect peer to peer printing refers to a computer s direct print path to a printer that does not go through a network server HP Jetdirect peer to peer printing can be used on both infrastructure and ad hoc peer to peer wireless topologies ps NETWORK PRINTING 2g EJ SES LED Client server topology The second standard layout for network printing is the client server topology In this topology a computer sends its
25. steps turn ON one of the link lights If yes click on the Yes button to continue the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for a list of technical support telephone numbers 2000 2001 Hewlett Packard Company Check the print server s I O status for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Check the I 0 status of the print server by following these steps 1 Print a Jetdirect configuration page To print the page press the test button on the print server test button If the configuration page does not print or is unreadable click here for help in getting it to print 2 On the configuration page check that the print server reports its status as I O Card Ready The Status entry is the first entry in the General Information section in the upper left portion of the page Status entry HP JetDirect Configuration Page English HPaLi mima rera Iniormatinn is ee o ai ini seen eer LDESLUX eee ee tata tft Card Ready rA Ready Medel Mamiari J6018A Privacy Prose Typs Aube San Lect Hardware Address OG GES 133484 Firzware Varelcu b 21 05 Peiweorh Frans Typs Revd Fert Conkle LT HREP ifrgenem EM 11 2 iute Bagotiation en GEO EX ECI 2 11523 Menofecturing i03 4029S 017F0 Ror Wiener Et SKS Fi Dara KATL
26. the print server finishes starting up After startup completes this could indicate a faulty print server On solid green USB is enabled and ready for use This begins before the USB cable is connected Blinking Software fault occurred for the firmware There is a valid USB device and green connections but the device is not supported Make sure the attached device is a printer Blinking amber Might be a hardware fault for example a short circuit faulty cable or a printer drawing too much power To verify disconnect the USB cable at the print server Switch on the printer if it is off Power cycle the print server unplug it and plug it back in Then reconnect the USB cable If the USB light is now green and steady then no problem remains Otherwise if the USB light is still blinking amber then there may be a faulty component Try these steps to determine which component might be causing the problem e Detach the USB cable and power cycle the print server unplug it and plug it back in If the USB LED is green and steady then the print server is OK If it is blinking amber then the print server is faulty Try reconnecting the USB cable to the print server only and power cycle the print server unplug it and plug it back in If the USB LED is green and steady then the cable is also OK If it is blinking amber then the cable may be faulty Power cycle the printer and reconnect the USB cable to the printer If
27. to country region state to state or province to province 8 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 9 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Local warranty statements Australia and New Zealand For consumer transactions in Australia and New Zealand The warranty terms contained herein except to the extent lawfully permitted do not exclude restrict or modify and are in addition to the mandatory statutory rights applicable t
28. to the bottom of the print server to mount it to the printer or to a table or wall Use either the supplied sticky tape or the mounting screw holes Or you can pull off the clip Next install software 2000 2001 2002 Hewlett Packard Company Interpreting the lights on the print server for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB e CD Power Status light e 10 or 100 Link lights e Y USB light TE Power Status Light Light Behavior Description Off Print server is not receiving power On solid green Print server is on and ready Blinking slowly green Print server receiving power but not ready self test may still be in process Or no network connection check the 10 and 100 Link lights Blinking slowly amber Fault occurred during self test or operation Contact HP Blinking quickly green quickly green Print server is Print server is processing the configuration page the Print server is processing the configuration page page E Flickering irregularly Indicator of network activity green 10 or 100 Link Lights Light Behavior Description Off No network connection On solid green Network connection is established at 10 Mb s or at 100Mb s yo USB Light CE eS Light Description Behavior Off USB is not operational This is OK before
29. 0 ohm terminator at each end of the cable This cabling scheme does not use a hub A thin coaxial LAN operates at a data rate of 10 mbps megabits per second and is known as a type 10Base2 network m3 Be NETWORKS DETAIL Return aj J Computer connections For twisted pair LANs A desktop computer connects to a twisted pair LAN through a network interface card NIC that resides in a slot in the computer or through a similar interface built in to the computer itself The RJ 45 plug of the network cable plugs into an RJ 45 jack on the card or in the computer A portable computer may have a built in connection using an RJ 45 jack or it may use a PC card that inserts into a PC card slot in the computer Some PC cards take up two slots and have room for an RJ 45 jack that is integral with the card others take up only a single slot but require a short cable that provides the RJ 45 jack For thin coaxial LANs A desktop computer typically connects to a thin coaxial LAN through a network interface card NIC built in BNC connections are uncommon Portable computers connecting to thin coaxial LANs use a PC card with a short cable that provides a BNC connection In all cases the LAN cable connects to the computer through a BNC T connector Hidden network cables and equipment In many network installations the hubs are kept in equipment closets and the cables are hidden in the walls In these installatio
30. 0194015F0230F Date Manufactured 02 2002 USB Erinter Ll SPa u and b crga ik sii E I A OBRA M D Device Name Laceriet 1320 Manufacturer Hewlett Packard Serial Humber DSi65R0RD Communication Mode 1384 4 zzrnnmmrumm 5ecurity Settings veuvsoueuceze Pdmin Password Nat Set SSL TLS CHimfgd4 corp caom Cert Expires 2002 07 09 13 44 UTC SHMF Versions 1 2 SHMP Set Cmty Name Hot specified Access List Hot Specified exe dk rmn DPEEWwOIk SERB LE Dee eet Total Packets Received 12345678 Unicast Packets Received 156001 Bad Packets Received 40 Framing Errore Received g Total Packeta Transmitted 50114 Unsendable Packets 13 Tranaemit Collisions 1003 Transmit Late Collisions ummumummmmmmummmm TCP IP Sarees eee Status Ready Host Name HEl39BEBZ IP Address 192 168 0 6 Subnet Magk 255 255 458 0 Default Gateway 192 168 0 1 Config By DHCR TFTP BHP Server 192 168 0 1 TFIP Server Hot Specified Config File client stand wxboot jumb cfg Domain Name Hot Specified DHS Server 152 168 0 2 WINS Server 192 168 0 1 yslodg Server Hot Specified Idle Timeout 270 gee Web JetAdmin URL Hot Specified General Jetdirect Information ae a a a it a cssc OK SER ds os con ncn ic Ca a RR C A D C ren o Statue Primary Frame Type Hetwaork Frame Type Unkncwn EM II nopoCc4o 0 EN 5032 3 Unknown EM SHAE Unknown EH 02 3 noone Novell ek Ware Ertatim Hoda Name MetWare Modai HES Tree Name HOS Context Atta
31. 230F Date Manufactured 02 2002 USB Erinter Ll SPa u and b crga ik sii E I A OBRA M D Device Name Laceriet 1320 Manufacturer Hewlett Packard Serial Humber DSi65R0RD Communication Mode 1384 4 zzrnnmmrumm 5ecurity Settings veuvsoueuceze Pdmin Password Nat Set SSL TLS CHimfgd4 corp caom Cert Expires 2002 07 09 13 44 UTC SHMF Versions 1 2 SHMP Set Cmty Name Hot specified Access List Hot Specified exe dk rmn DPEEWwOIk SERB LE Dee eet Total Packets Received 12345678 Unicast Packets Received 156001 Bad Packets Received 40 Framing Errore Received g Total Packeta Transmitted 50114 Unsendable Packets 13 Tranaemit Collisions 1003 Transmit Late Collisions ummumummmmmmummmm TCP IP Sarees eee Status Ready Host Name HEl3J9BEBZ IP Address 192 168 0 6 Subnet Magk 255 256 255 060 Default Gateway 192 168 0 1 Config By DHCR TPTP BHP Server 192 168 0 1 TFIP Server Hot Specified Config File client stand wxboot jumb cfg Domain Name Hot Specified DHS Server 152 168 0 2 WINS Server 192 168 0 1 Syvalog Server Hot Specified Idle Timeout 270 gee Web JetAdmin URL Hot Specified General Jetdirect Information ae a a a it a cssc OK SER ds os con ncn ic Ca a RR C A D C ren o Statue Primary Frame Type Hetwaork Frame Type Unkncwn EM II nopoCc4o 0 EN 5032 3 Unknown EM SHAE Unknown EH 02 3 noone Novell ek Ware Ertatim Hoda Name MetWare Modai HES Tree Name HOS Context Attached Serve
32. 310X 310x HP MPE ix 310x Sun Solaris 2 5x 2 6 7 8 ew er T SPARCsystems only 3 3 3 SunOS 4 1 x 310x 310x IBM AIX 3 2 5 amp later requires software 310x 310x 310x from NOS vendor SCO UnixWare 7 x Ad T idu OpenServer 5 x 3 3 SGIIRIX 6 x 310X 310x Digital UNIX 4 x 310X 310x Red Hat Linux 5 2 310x Red Hat Linux 6 x 7 x 310X 310x SuSE Linux 6 x 310X 310x Novell more NetWare 3 2 Es E 310X NetWare 4 2 5 x 6 310x 310x 310X NDPS 310X 310X Apple Mac OS 8 6 amp later 310x 310x 175X 310X Artisoft LANtastic LANtastic 310x Any EI compliant 310x system May require Requires software software NOTES from NOS from or other NOS vendor vendor Other network protocols supported Telnet 175X 310X WINS 175X 310X HTTP 175X 310X SLP 175X 310X IGMP 175X 310X iPrint 310X NDS 310x Bindery 310x NCP 310X SNMPvi vac 175x 310x Advanced Security SNMP v3 310X SSL TLS HTTPS 310x ida Physical specifications Interfaces Port Specification Network See network specifications above USB Female A connector complies with USB version 1 1 specifications Physical dimensions With clip attached Excluding any protrusions for connectors clips and so on Width 97 mm 3 8 in 92 mm 3 6 in Length 129 mm 5 1 in 129 mm 5 1 in Height 45 mm 1 8 in 36 mm 1 4 in Weight Weight 108 g 3
33. ACT i gare Cake EN 02 53 a def PpinUny eee ee RD GA GR aaaaccaacawwaem DBbhrenll letugar massessessassus Device Hanes Laserdet JRO Batu Ready Maru act wer Howlptt Packard Berkal umber LHC AT Hi Mode Eamne MPI12345 Torwunigation Mede 1484 4 HetWare Mode qens Ferrer maasasemus Security Bett Lage Abin fakrword SEL Tut Cart Expires Se Vite Lites ERHMP Sat Cmty Nama Ancema IgE m m s Steg k Brak fart om Total Packets Beceicud Unlicagk Pacuoebpe Bagceaiwel Had Pazkata Received Prarims Errore Cecaivad Total Packets TIANI LCE H theondasle Packets Tranaeir Collision T7ranumit Late coilinicna Wet fat D migi conp ca Ini2 07 9 13 44 UTE 1 2 Kar Specified Hk Specibisd amr mmt 12349678 155501 aq e 52114 13 IAR uu i ee n KE aT ai Ha k Kat r iP Address Subnet Hauk Default Gotta Cr hab yer TFTT ferrar Caafig File et Hat Hair faa Hervar Hike Server byalog Server die Tinarut Wab decisis TEL Does the page indicate I O Card Ready bead HPT GH et EFI LER G 294 344 255 0 eo E PEGE A iH perian r fi LEB 0 1 Hot Specified seth dat tp che ch By pot Specified Des 188 08 iti DEB 0 1 Bok Specibied 2M ooo Evt Spee isd DG Tryp Mame MEG Conbaxk Attached Save RAP Interval Seres i Duda Server 2 ind l TES THES HF saaaauarraaaza AppleTalk saasarensunausres Seat Hara
34. All in One devices It does not support non printer USB devices nor does it support USB cable extenders USB to parallel converters or USB hubs Please check that your print server is connected to a USB printer If your printer is not a USB printer you will need to substitute a USB printer or use a different model of HP Jetdirect print server for instance one suitable for use with parallel printers Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no but you are connected to a USB printer your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company USB light blinking amber for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the USB Y light is blinking amber there might be a hardware fault for example a short circuit faulty cable or a printer drawing too much power To verify disconnect the USB cable at the print server Switch on the printer if it is off Power cycle the print server unplug it and plug it back in Then reconnect the USB cable If the USB light is now green and steady then no problem remains Otherwise if the USB light is still blinking am
35. M Bn B E B 2000 2001 2002 Hewlett Packard Company What is the state of the Power Status light for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The behavior of the power status CD light indicates the status of the print server s power connection and its physical connection to the network If the power status CD light on your print server is not ON bright green in color and either glowing continuously or flickering irregularly then find its state in the list below and click on it to continue troubleshooting OFF 19 D Blinking green regularly Blinking amber regularly 0 2000 2001 2002 Hewlett Packard Company Power Status light OFF for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the power status CD light is OFF your power module may be faulty Fixing this fault requires assistance from HP Jetdirect technical support click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company Power Status light blinking green regularly for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The power status CD light should be either ON solid green to indicate that print server power is OK and that the net
36. User s Guide HP J6035B Jetdirect 175x external print server Internet connector for USB HP J6038A Jetdirect 310x external print server Internet connector for USB Contents of this User s Guide Get a general product description of the print server below Learn the basics of networking and network printing Install the print server Configure and manage the print server Troubleshoot the print server oP ND A 6 Get support for the print server 7 Limited warranty for the print server 8 Specifications and regulatory statements for the print server General product information The HP Jetdirect 175x and 310x models are external print servers with USB connections That is they plug into the USB ports of printers and multifunction peripherals to provide network connections for those printers A label on the end of the product s box lists printers that are tested and supported Newer models may also be supported Each of these print servers connects to an Ethernet IEEE 802 3i 10Base T or Fast Ethernet IEEE 802 3u 100Base TX network attached at the RJ 45 connector using twisted pair cabling The two print servers are similar in operation and performance The 310x offers all the features of the 175x in addition it supports several additional network operating systems additional management tools and has upgradable firmware The 175x print server supports both peer to peer and client server
37. alls it in your system When do I stop Essentially you are finished with the installation process when you have a network printer installed on your computer and you can print to it That s usually when the test page prints successfully If you have two CDs a printer CD and the HP Jetdirect CD and you have just run the installer from the printer CD it s common to wonder whether you should be running the installer on the Jetdirect CD as well After all that second CD must be there for a reason Maybe I should run that installer too just to be sure You don t need to do that Once your network printer prints successfully you re done We put the installer on the Jetdirect CD for situations where you can t find your printer CD or where the printer CD s installer doesn t deal with network printers If your printer CD does handle network printers just run that installer and stop when it s done Return Installing the print server for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Overview of installation 1 Install hardware Summary To connect the printer to the network using the 175x or 310x print server you will connect the print server to the network with a network cable connect the print server to the printer with the included USB cable plug in the power adapter and print a configuration self test page Use the
38. and HP Jetdirect 310x external print server Internet connector for USB If the configuration page does not print successfully try the steps below If the page prints but is unreadable note step 4 particularly 1 Make sure your printer is connected to your print server by a USB A to B cable This is the Ac standard USB cable to print server to printer Note that the print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the print server Make sure that the printer and the print server are powered on Make sure that the printer is Online or Ready You can check whether the print server is sending the page in a printer language PDL that the printer supports If the PDL is not supported by the printer the page will not print or will be unreadable if it does print By default the print server is configured to determine the appropriate printer language automatically It is possible that the print server is not able to determine automatically which language it should use for your printer You can cycle through the 4 printer languages using the following procedure a Press and hold the print server s test button After about 3 seconds the power status LED CD changes to amber Continue to hold the button until the power status LED D is flashing green Then release t
39. any network installations the network components hubs switches amp c are stored in a wiring closet and the network wiring is hidden in the walls The only sign of a network that you see in such an installation is a wall outlet that has one or two network connectors In this case make your network connection by connecting a network cable between the print server and the wall outlet If you have any questions about such an installation check with your network administrator Note that the illustration shows only the data connections network cables and printer cable we have omitted power cords from the illustration to keep the drawings simple a INSTALLING A NETWORK PRINTER at J JPL Running the Install Network Printer Wizard the installer But first are you installing a wireless print server If you are installing a wireless print server you will need to run the HP Jetdirect Wireless Setup Wizard before running the HP Install Network Printer Wizard Running the Wireless Setup Wizard is an option that appears when you insert the HP Jetdirect CD into your Windows computer The Wireless Setup Wizard guides you through e setting your computer to connect to the print server in wireless ad hoc peer to peer mode e discovering your wireless printer on the network e setting a few wireless parameters communication mode authentication and encryption on the print server Then you set your computer bac
40. appears only for the 310x End of troubleshooting If you have not been able to correct your print server problem using this troubleshooting procedure you will need to contact HP technical support for further assistance Click on the button below for details 2000 2001 2002 Hewlett Packard Company Browse HP for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Getting support e Telephone support e WWW HP Web support pages e HP forums Call HP HP support by phone Highly trained technicians are ready to take your call Note Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates For the most up to date HP support telephone numbers worldwide visit Customer Support http www hp com cpso support guide psd expectations html to access a list of regional telephone numbers In the USA the support telephone number for HP Jetdirect products is 208 323 2551 WWW HP support online Our support pages on the HP Web site www hp com support net printing are a collection of information to help solve your issues and answer your questions about your HP Jetdirect print server 24 hours a day 7 days a week WWW HP user forums Go online anytime and you ll also find helpful user forums a great source of ideas and suggestions for using your HP Jetdirect prin
41. atus light ON solid green or flickering irregularly for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The power status CD light provides information on the state of the print server s power connection and on its physical connection to the network If connections are working correctly the power status CD light should be ON bright green in color and either glowing continuously or flickering irregularly but not blinking in a regular pattern If the connections are not working correctly the Power Status light may be off regularly blinking green or regularly blinking amber If your print server s power status CD light is ON solid or flickering irregularly click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If your print server s power status CD light is blinking regularly or if you are not sure what to look for click on the No button below to start evaluating the status of the print server Clicking the No button will also give you information on where to find the power status CD light what it looks like and what the correct power connection looks like Yes No j 2000 2001 2002 Hewlett Packard Company Is the Power Status light ON green either solidly on or flickering irregularly for HP Jetdirect 175x external print server Internet connector
42. ber then there may be a faulty component Try these steps to determine which component might be causing the problem e Detach the USB cable and power cycle the print server unplug it and plug it back in If the USB light is green and steady then the print server is OK If it is blinking amber then the print server is faulty e Try reconnecting the USB cable to the print server only and power cycle the print server unplug it and plug it back in If the USB light is green and steady then the cable is also OK If it is blinking amber then the cable may be faulty e Power cycle the printer and reconnect the USB cable to the printer If the USB Y light is green and steady then the printer is also OK If it is blinking amber then the printer may be faulty Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no you may need to replace the component indicated at fault If the fault is with the print server or the USB cable provided with the print server get assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company Troubleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The questions below will he
43. ched Server SAP Interval Server 1 nda Server z ndm Roady Auto Select Revd a 321503 x a Reads NPIL2345 Queue Server YES THEE GsHE N1 RSG BO asa H NS i Es AppleTalk ss ei a SLATUE Ready Mame HE Laserdet 3300 Series Tonei Saturn Bone Type i LanerWritex Type 2 HP LaserJet Hetuwucrz Number amp 6281 Rode Number 4 Blo ero EG TIGE EN EC DLC LLC ILIN creer 5tatun Provides general print server status and identification information USB Port Information Ready Provides the USB printer class descriptors for the device connected to the port Security Settings Provides the current values for various security and access control parameters for the print server Network Statistics Provides the current values for various network parameters monitored by the print server TCP IP Protocol Information Provides the current status and parameter values for the TCP IP network protocols IPX SPX Protocol Information Provides the current status and parameter values for the IPX SPX network protocols Novell NetWare Protocol Information Provides the current status and parameter values for the Novell NetWare network protocol This section appears only for the 310x AppleTalk Protocol Information Provides the current status and parameter values for the AppleTalk network protocols DLC LLC Protocol Information Provides the current status and parameter values for the DLC LLC network protocol Thi
44. chnical support click the Contact HP button for information on contacting HP 2000 2001 Hewlett Packard Company Troubleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The questions below will help you troubleshoot your print server quickly Just answer each question in turn For each question e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked Reset on at least one No or button Please answer the questions below in the order listed Is your print server s Power Status light ON 4 green either solidly on or flickering irregularly If Yes continue with the next question Related topics Interpreting the configuration page Interpreting the lights on the print server
45. computer For detailed instructions check your printer manual or setup poster Connect the print server There are a couple of different cases to consider e Ifyou use an external print server Switch off the printer s power Connect the printer cable USB or parallel as appropriate between the printer and the print server Connect the network cable to the print server Switch on the printer s power Plug in the print server s power cord Push the Test button on the print server to print a configuration page on the printer this tests the connection between the print server and the printer For detailed instructions check your print server manual or setup poster Note For a wireless print server the connection sequence is the same except that there is no network cable to connect e Ifyou use an internal print server Note that many printers come with the print server module already installed in the printer If your print server module is not already installed Unplug the printer s power cord Plug the print server into its slot in the printer Connect the network cable to the network connector on the print server Plug in the printer s power cord For detailed instructions check your print server manual or setup poster Note For a wireless print server the connection sequence is the same except that there is no network cable to connect Note If your network wiring is hidden In m
46. d Company Is your printer ON and ONLINE for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Check the following items to make sure that your printer is online and ready to print e Is the printer plugged in and switched on Make sure that the printer is plugged in and switched on If your printer has a front panel display it should not be blank If you have checked these items and the printer still shows no sign of being on you may have a defective power cable power source or printer e Is the printer online The ONLINE light should be lit If it is not press the appropriate key such as ON LINE or GO to place the printer online If your printer has a front panel display check that is says Online or Ready e Isthe FORM FEED light on If your printer has a FORM FEED light and it is on it may indicate that a print job is waiting to be printed Take the printer offline if necessary press the FORM FEED key and then put the printer back online If a print job starts or continues to print wait for it to complete After looking through the list above and making any necessary changes is your printer online now 2000 2001 Hewlett Packard Company Does your printer have a control panel display for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector
47. duct herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in a typical configurations with H ewlett Packard Co products Roseville J une 18 2002 Stevenson Regulations Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 5677 U S A declares that the product Product Name HP J etdirect 310x Model Number J 6038A Product Options All conforms to the following Product Specifications Safety EN 60950 1992 A1 A2 A3 A4 AII IEC 950 1991 A1 A2 A3 A4 EN60825 1 1994 IEC 825 1 1993 Class 1 Laser LED GB 4943 1995 EN 55022 1998 CISPR 22 1997 Class B GB 9254 1988 EN 55024 1998 IEC 61000 4 2 1995 EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 8 1993 EN 61000 4 8 1993 IEC 61000 4 11 1994 EN 61000 4 11 1994 EC 61000 3 2 1995 EN 61000 3 2 1995 A14 EC 61000 3 3 1994 EN 61000 3 3 1995 FCC
48. ernet connector for USB If your configuration page shows a status of I O Card Not Ready you will see a specific error message just below the status line This error message indicates what is preventing the print server from functioning correctly From the list below please click on the error message that you see on the configuration page This will take you to a fuller explanation of the error e 03 LAN Error EXTERNAL LOOPBACK e 08 LAN Error INFINITE DEFERRAL e 11 LAN Error RETRY FAULTS e 12 LAN Error NO LINKBEAT e Other Error If the error that you see on the configuration page is not listed above your problem requires assistance from HP Jetdirect technical support Click on this entry for information on contacting HP 2000 2001 Hewlett Packard Company 03 LAN Error EXTERNAL LOOPBACK for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The print server is incorrectly connected to the network or is defective Make sure that your print server is correctly attached to your network In addition check all other cabling and connectors For help in correcting this error please check your print server documentation the welcome mat or the User s Guide on the Jetdirect CD ROM or contact HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company
49. erver s functions If you are able to print a Jetdirect configuration page on your printer click on the Yes button below to continue with the troubleshooting procedure This takes you to information about interpreting the results contained on the configuration page If you are not able to print a readable Jetdirect configuration page on your printer or if you don t know how to print one click on the No button below to start evaluating the print server s ability to print a configuration page Clicking on the No button will also give you information on how to print a test page 2000 2001 Hewlett Packard Company Can you print a Jetdirect configuration page for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB To print a configuration page press the test button on the print server test button A configuration page should print on the connected printer This page displays information about the print server hardware the firmware version the hardware MAC address the connected printer network connectivity network traffic and network protocols Did the configuration page print successfully If the configuration page printed but is unreadable click on the No button 2000 2001 Hewlett Packard Company Configuration page does not print or is unreadable for HP Jetdirect 175x external print server Internet connector for USB
50. eshooting Startup Guide poster 2000 2001 2002 Hewlett Packard Company Networking Basics Please click on a title to view a document The Network Basics Tutorial A brief overview of e Networks e Network Printing e Installing a Network Printer Tips on Getting Started Answers to common questions e Which CD should I use e Where do I find the printer driver e When do stop Ja Jes Return The Network Basics Tutorial This tutorial tells you about e Networks e Network Printing e Installing a Network Printer Click the button to continue ap 2j ES SES ZEUS Section 1 Networks Click the button to continue NETWORKS i lt lt J What you want is for all your computers to be able to e Communicate send and receive e mail and participate in conferences e Share information transfer files among systems and get information from central databases e Share resources use shared printers scanners and servers IEJ NETWORKS la j Mjh The problem is Standalone computers have no way to talk to each other so attempts at communication fail LES NETWORKS The solution a local area network A local area network or LAN provides connections that tie the computers together and allow them to communicate The most common type of local area network may also be referred to as an Ethernet LAN or an Ethernet L
51. ferent from what we describe here In particular some printer CDs do not offer you the option of Autoconfigure network settings for me In such a case the installation will proceed as though you chose the Let me configure my own network settings option described below If you are trying to decide whether to use the Jetdirect CD or the printer CD the discussion of Which CD do I use may be helpful To run the installer program insert the CD into your computer s CD ROM drive On most systems the CD browser application will start automatically If it doesn t start automatically on your system double click on SETUP EXE in the root directory of the CD to start it Once the browser has initialized it will give you a choice of actions choose Install by clicking on the top button When the installer starts it lets you choose how it operates e Auto configure network settings for me This is the easy option the installer automatically assigns network settings such as IP addresses This is probably the right option to choose unless you are a network administrator and need to assign specific network settings e Let me configure my own network settings This is the option for advanced users It gives you control over the IP or NetWare parameters and other network settings that are assigned to the network printer If you are a network administrator this may be the right choice for you Once you have made this choice the i
52. from an application on your computer it is the printer driver that converts the layout on your screen to the ones and zeros that the printer takes as input When the printer receives this information it converts the ones and zeros into a correctly printed page The installer program for network printing needs to have the printer driver to complete the installation It usually turns out that the trickiest thing about the installation is knowing where to find the driver You may be able to find the driver on the CD that came with your printer on the Web or on your operating system CD If you previously had the same printer connected directly to your computer the right driver may already be on your system We will provide more information on finding and using printer drivers in the next section Installing a Network Printer IEJ AUS ES ES ZEUS Section 3 Installing a Network Printer Click the button to continue INSTALLING A NETWORK PRINTER BU 20 SR SEL Setting up the hardware The first stage of installing a network printer is setting up the hardware There are two steps to this setting up the printer hardware and connecting the print server Set up the printer hardware Remove any shipping materials Install the paper trays and ink or toner cartridges as appropriate Add paper Plug in the power cord and switch on the power Print a test page Do not connect the printer to your
53. ght on your print server It should be ON solid green bright green in color and glowing continuously not blinking If it is not ON solid green please follow the troubleshooting steps below 1 Make sure that you have a USB cable connected between your printer and the USB port on the print server It should be a standard USB A to B cable like this to print server to printer Note that the print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the print server 2 Check that both the printer and the print server are powered on After checking the items above and making any necessary changes is the USB light now ON solid green 2000 2001 Hewlett Packard Company What is the state of the USB light for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The behavior of the USB Y light indicates the status of the USB connection If the USB light on your print server is not ON solid green find its state in the list below and click on it to continue troubleshooting OFF Blinking green Blinking amber 2000 2001 Hewlett Packard Company USB light OFF for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Inte
54. he LAN hub This latter type of gateway is becoming increasingly common for Internet connections particularly for high speed DSL connections Eg NETWORKS HA lt lt 1J Addresses Each device on the network has a unique address This allows you to communicate with a specific computer or other device such as a printer That way your e mail doesn t go to everybody and your print job doesn t get printed simultaneously on all printers on the network There are several addressing schemes for networks Of these the most popular is that of the Internet Protocol IP In addition to being used on the Internet IP addressing can also be used for standalone networks that don t connect to the Internet The network addresses shown in the illustration are sample IP addresses Other network addressing schemes you may encounter include IPX used with Novell NetWare networks DLC and AppleTalk In this tutorial we limit our discussion of network addressing to IP addressing as it is the most popular The number of possible IP addresses is huge So is the number of Internet users and the possibility of conflicts is a real one If you use IP addresses on your LAN and that LAN connects to the Internet you must be careful to use addresses that have come from a reliable source such as your Internet service provider ISP AES NETWORKS I En SRI LES Wireless security Wireless networks are inhere
55. he button b Briefly press and release the test vi button once again to request the configuration page in the next language c Verify that a readable page is printed Repeat these steps up to four times if necessary to receive a configuration page you can read If you still cannot read the page refer to your printer documentation to find out which of the following 4 printer languages are supported by your printer o ASCII o PCL o PostScript o HP GL 2 If you cannot read the language printed on the page and you could read English French Italian German or Spanish you can request the configuration page be printed in those 5 languages Press the print server s test button three times and on the third press hold it for two seconds A page for each of the 5 languages will emerge from the printer Note the language printed on the page by default when you press test once briefly is either determined by the control panel settings for the printer or if that is not supported English is used It may be necessary to re initialize the connection between the printer and the print server by cycling power on the print server Unplug the power cable from the print server then plug it back in Do this with the printer switched ON Can you now print a readable Jetdirect configuration page If yes click on the Yes button for information on interpreting the configuration page If no your print server has a problem that requires as
56. ing and faxing may not be accessible Use the printer CD to get all features Note An HP Web Jetadmin CD ROM may also be included with selected HP JetDirect products HP Web Jetadmin is a feature rich printer management tool However it is not required for network printer installation Return ne Return J End of Network Basics tutorial Return Tips on Getting Started Background Installing a network printer is quite straightforward e First you set up your hardware This involves setting up your printer and then setting up a print server to connect the printer to your network e Then you run the network printing software to install the printer on your computer If you have purchased your printer and print server separately you probably have two sets of documentation and two installation CDs which do you use The section below on Which CD do I use should help you get started in the right place In addition sometimes it s not immediately apparent where to find the printer driver that the installer needs The section below on Where do I find the printer driver provides some useful pointers Finally the section below on When do I stop answers questions about when the installation process is complete and whether if you have two CDs you need to use both of them If you would like a brief overview of what networks and network printing are about along with some additional detail on the installation process c
57. instructions at either of the following locations e The printed Startup Guide poster that is supplied with the print server e On this web page below the detailed instructions 2 Install software e For the basic procedure to set up each Windows 95 98 2000 XP ME NT 4 0 computer for printing on the networked printer This default procedure involves installing printer drivers and other software and configuring network parameters You will use the installation software on either the CD ROM supplied with your printer or on the Jetdirect CD ROM supplied with your print server depending on your printer model Link here to the instructions And for more details see www hp com support network printer CD e For the LPR LPD Line Printer Daemon alternative printing method See the LPD topic in the HP Jetdirect Administrator s Guide e For Macintosh setup MacOS 8 6 or later read the Jetdirect CD ROM on a Macintosh system select the file Network Printing htm and follow the instructions for setting up network printing Steps to install the print server hardware 1 Attach the print server to a 10Base T Ethernet or 100Base TX Fast Ethernet local area network by plugging a network cable into the RJ 45 connector on the rear end of the print server 2 Attach the print server to the printer by plugging the Universal Serial Bus USB cable shipped with the print server into the USB connector on the front end of the pri
58. int server s USB light ON solid y 9 green 3 If Yes continue with the next w o question Nc Is your print server s Power Status light ON 3 green either solidly on or flickering 0 z irregularly If Yes continue with the next E E question i 4 Is one of the print server s 10 100 link lights ON m solid green ni If Yes continue with the next j question 5 Can you print a Jetdirect configuration page Related topics Interpreting the configuration page Interpreting the lights on the print server Resetting the print server to factory defaults cold reset 2000 2001 2002 Hewlett Packard Company ON and ONLINE for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The first step in troubleshooting your print server is to make sure that the attached printer is ready to receive a print job from the print server To do this you check the printer s lights or control panel to see whether it is ON and ONLINE If your printer s power is switched on and the printer is ready to print click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If the printer is not ready to print or if you are not sure what to look for click on the No button below to start evaluating the printer 2000 2001 Hewlett Packar
59. ion e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked Reset on at least one No or button Please answer the questions below in the order listed aie 5 Can you print a Jetdirect configuration page eee ue Related topics Interpreting the configuration page Interpreting the lights on the print server Resetting the print server to factory defaults cold reset 2000 2001 2002 Hewlett Packard Company Configuration page prints for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The Jetdirect configuration page is a page that the print server sends to the attached printer both as a test of the connection between the print server and the printer and as an display of the status of the print s
60. ivacy is an IEEE 802 11 encryption scheme that provides basic access control and data privacy on your wireless network Under WEP you supply encryption keys that are used to encrypt the data stream In addition some of the authentication protocols such as LEAP and EAP TLS can manage encryption keys for the network administrator Wireless print server security As you set up your wireless print server the wireless setup wizard will make it easy to match the print server s security settings to those of your network The wizard s help pages provide considerable detail on the process E AUS ES ES ZEUS Section 2 Network Printing Click the button to continue NETWORK PRINTING Why use network printers Using network printers lets you meet your computer users printing needs more efficiently By sharing printers among several users you reduce the number of printers you need This approach e saves money there s less equipment to buy e saves space users don t need to make space for a printer e saves maintenance fewer printers mean less bother all with little inconvenience to users In fact shared printers may be more convenient nobody has to go without a printer or change to a different computer just to print and sharing may save enough money to let you purchase printers with more functions or greater speed IE NETWORK PRINTING 22 D SE ED Why use a print server
61. k to its normal connection to your network and continue with installing the printer on your computer using the Install Network Printer Wizard The Install Network Printer Wizard The next and last stage of installing a network printer is using the network printing software to install the printer on your computer e If you re setting up peer to peer printing you need to run the software and install the network printer on each computer that will print to the target printer e If you re setting up client server printing you need to run the software and install the network printer on the network server and set it up for printer sharing Then each client computer must install the printer driver and connect to the shared printer on the network server An easy way to do this is to use the Microsoft Windows Point and Print function See your operating system documentation for details on Point and Print The installer program performs several major functions e detects available printers on the network e helps set up an address for the printer you choose e installs the printer driver e optionally sets up printer sharing only available if running on a Windows NT 2000 network server Operation Note The next few paragraphs describe the operation of the installer software that resides on the HP Jetdirect CD If you are using the network printer installer that resides on the printer s CD the operation may be slightly dif
62. lick here for The Network Basics Tutorial Which CD do I use If you have both a printer CD and the Jetdirect CD the steps below will help you decide which one to use Step 1 Is the print server s network connection wireless or wired e Wireless Go to step 4 e Wired Go to step 2 Step 2 Is the printer on the following list HP LaserJet 1200 HP LaserJet 1220 HP LaserJet 2200 HP LaserJet 3300 series HP LaserJet 4100 series HP LaserJet 9000 HP LaserJet 9000MFP HP Business Inkjet 2280 HP Color Inkjet cp1160 HP Deskjet 5550 HP Officejet D series e No Go to step 3 e Yes Use the printer CD It knows where to find the printer driver When prompted select the network connection option Step 3 Is the printer an MFP multifunction printer or an Officejet All in One printer e No Go to step 4 e Yes Use the printer CD to install the printer as if it were connected directly to your computer this will install the printer driver on your computer You don t need to make any physical connection with a printer cable just specify parallel when asked for the port Then use the Jetdirect CD to install the printer as a network printer This will use the printer driver that you just installed on the computer and will set up the print path to the printer via the network Note Only the printing function will be available over the network Other functions such as scanning and faxing will not be available over the network
63. lp you troubleshoot your print server quickly Just answer each question in turn For each question e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked Reset on at least one No or button Please answer the questions below in the order listed us Is your print server s Power Status light ON green either solidly on or flickering irregularly If Yes continue with the next E E question i 4 Is one of the print server s 10 100 link lights ON m solid green ni If Yes continue with the next j question 5 Can you print a Jetdirect configuration page Related topics Interpreting the configuration page Interpreting the lights on the print server Resetting the print server to factory defaults cold reset 2000 2001 2002 Hewlett Packard Company Power Status OK Power St
64. ns wall outlets with RJ 45 jacks are the only visible components of the network wiring For such a network you use a short length of network cable to connect from the computer to the wall jack NETWORKS HA lt 1J Wireless LANS In a wireless LAN information travels through the air in radio frequency signals instead of through wires This makes wireless LANs very flexible and setup and reconfiguration are very easy Communication speeds on wireless LANs however tend to be slower than on wired LANs and it generally takes more work to make a wireless LAN as secure as a wired LAN Most wireless LANs conform to one of the subsets of the IEEE 802 11 standard the most common subset is currently 802 11b Data rates for 802 11b LANs can be as high as 11 Mbps megabits per second Typically a wireless device in an 802 11b LAN can transmit signals across a distance of about 30 meters 100 feet in a semi open office no walls and still maintain a data rate of 11 Mbps It is possible to extend the range to about 100 meters 300 feet but at such a distance the data rate drops off to 1 Mbps 802 11b wireless LANs operate in the 2 4 GHz frequency band There are several channels frequencies that wireless LANs can use in this range Government regulations prescribe which channels may be used in various parts of the world There are two basic wireless networking topologies infrastructure mode and ad h
65. nstaller proceeds with its tasks asking you for the information it needs at each point If you chose Auto configure it will ask only a few questions if you chose Let me configure it will ask some detailed questions about the setup of network addressing Printer drivers At some point late in the installation the installer needs to have the printer driver to complete the installation So at that point the installer may ask you where to find the driver Knowing where to find the driver is usually the trickiest part of the installation Technically speaking what you need is a driver that installs using a INF information file rather than installing by running a EXE file There are several alternatives for finding this driver and its INF file e In many cases this is the same driver that is used for a direct non networked printer connection and you can probably find the driver on the CD that came with the printer In fact some printers come with the network installer program on the printer CD If your printer is one of these the simplest way to install your network printer is to run the installer from the printer CD instead of from the HP Jetdirect CD since the installer knows where to find the driver on the printer CD For a list of these printers click on this button Details J e If you want to make sure of having the latest driver for your printer you can download it from the Web If your printer is
66. nt server and into the USB connector on the printer o Caution Unsupported USB Devices HP 4135A Jetdirect Connectivity Card any USB hub any USB to parallel converter any USB cable extender 3 Plug the DC power cord from the power module shipped with the print server into the power connector on the rear end of the print server Plug the power module into a power outlet o Caution Do not use the power module shipped with your print server with any other products 4 Verify the print server s LEDs o The 10 or 100 LED on the rear end of the print server lights green to indicate the connection speed o The power status LED CD on the top front begins blinking and within 15 seconds is solid green to indicate the server passed its self test o A solid green USB LED on the top front indicates a good USB II connection as illustrated above If your LEDs are not solid green see interpreting the LEDs and diagnosing problems 5 Verify the connection with the printer by printing a configuration test page Briefly press and release the test button on the rear end of the print server The page should soon emerge from the attached printer Interpreting the configuration page and diagnosing problems If the page does not appear on the printer or if it is unreadable go to this Troubleshooting page and then return to this User s Guide to continue with the installation 6 You can use the clip attached
67. nterference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that my cause undesired operation Declaration of Conformity The Declaration of Conformity complies with ISO IEC Guide 22 and EN45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community HP Jetdirect 175x external print server DOC HP Jetdirect 310x external print server DOC Australia This equipment complies with Australian EMC requirements Canada This equipment complies with Canadian EMC Class B requirements Japan VCCI Class B TORET ARMBRESERESSERAHABBS VCCI OBE LEO lt
68. nterpreting the lights on the print server Resetting the print server to factory defaults cold reset 2000 2001 2002 Hewlett Packard Company USB OK USB light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The print server connects to its printer via a USB cable If the USB connection is working correctly the USB light on the print server will be ON solid green bright green in color and glowing continuously not blinking If the USB connection is not working correctly the USB light may be off blinking green or blinking amber If your print server s USB light is ON solid green click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If your print server s USB light is not ON solid green or if you are not sure what to look for click on the No button below to start evaluating the USB connection Clicking the No button will also give you information on where to find the USB Y light what it looks like and what the correct USB cable looks like Yes J wm Jf 2000 2001 Hewlett Packard Company Is the USB light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB USB port j USB Y light Check the USB li
69. ntly less secure than wired ones In a wired environment an intruder needs to gain physical access to your network wiring to break into your network in a wireless environment he just needs to be in range of the radio waves that carry the network traffic Since these waves penetrate building walls and easily carry for tens of meters an intruder sitting in a car in your parking lot could monitor the traffic on the wireless LAN in your building To frustrate intruders a number of standards have been developed to make security for a wireless network more or less equivalent to that of wired networks These standards work in three areas Network name SSID A network name or service set identifier SSID is an alphanumeric character string that provides basic access control on a wireless network To transmit onto the network the network name of a computer or other device must match the name configured into the access point Authentication Authentication verifies the identity of a user or device before the user or device is allowed to transmit onto the network There are several different schemes of authentication that you might encounter when installing an HP Jetdirect print server e Open system No authentication e Shared key Each device uses the same shared key a shared password value for network access Server based authentication server on the network authenticates each client that requests a c
70. o the sale of this product to you Argentina Certificado de Garantia vea el folleto de garantia que acompa a al paquete del producto M xico P liza de Garant a vea el folleto de garant a que acompa a al paquete del producto Getting warranty service For your records please retain your original proof of purchase Record the product number and serial number Your product number is on a label on the bottom of the print server for example J6035B The serial number is on the same label Your authorized dealer If you encounter difficulty begin by contacting the person who sold the HP Jetdirect print server to you Your HP Authorized Dealer will be familiar with your requirements and can provide assistance HP support for warranty service For warranty service on HP Jetdirect products call HP support See phone numbers or visit http www hp com support support assistance The HP support representative will help you with troubleshooting and advise you on warranty service When calling please have the following information ready HP Jetdirect product you are calling about for example J6035B Model number of the product for example Jetdirect 175X Serial number of the product Complete description of the problem Proof of purchase of your product Your shipping address Service billing out of warranty When ordering a replacement unit for out of warranty service you may be charged a repair cost
71. oc mode these are described in the detail pages see below Details Click on these links for more details on wireless LAN topologies e Detail infrastructure mode e Detail ad hoc mode e Detail standalone peripheral connections e Detail computer connections NETWORKS DETAIL Return J Jrj Infrastructure mode Terminology Infrastructure mode is referred to as a basic service set BSS It s topology is sometimes called a star topology and it may also be called enterprise mode because it is the preferred topology for large networks On a network of Apple Macintosh computers it may be called an Airport network Topology In infrastructure mode all signals travel through an access point Like the hub in a wired LAN the access point re sends the incoming signals out to the computers and other devices on the network The access point performs additional functions when a wireless LAN is connected to a wired LAN Infrastructure mode is suitable for wireless LANs of all sizes In infrastructure mode the access point sets the channel for all device that communicate through it A wireless LAN can have multiple access points This can expand the capacity of the network and extend its range allowing users to roam with their portable computers and still stay connected to the network IE NETWORKS DETAIL PTE pee Im Ad hoc mode Terminology Infrastructure mode is referred
72. ocal area networks can be either wired as shown here or wireless We will look at the different types in the next few pages LE NETWORKS Wired LANS As the name implies a wired LAN connects computers and other network devices physically using wires A typical LAN uses twisted pair wiring similar to telephone wiring to connect each computer to a central hub The hub transmits network communications between computers Wired LANs offer high speed communication as well as reasonable security and reliability In general however they are not as flexible as wireless LANs Most wired LANs conform to the IEEE 802 3 standard The most common wiring schemes use twisted pair wiring or thin coaxial wiring Deta i Click on these links for more details on LAN wiring e Detail twisted pair wiring e Detail thin coaxial wiring e Detail computer connections m NETWORKS DETAIL Return gt Wiring twisted pair The most common wiring used for LANs is twisted pair wiring similar to the wiring used for telephones This wiring connects the computers or other network devices to a central hub The use of telephone type wiring makes it easy for the persons who administer your telephone wiring to administer the network wiring as well RJ 45 connectors are used to connect the twisted pair wiring to the computer and to the hub The wire for a network can be graded in a number
73. omprehensive reference is the HP Jetdirect Administrator s Guide You will find the following among the topics listed in its contents panel Security features LPD printing FTP printing Other software tools for a variety of operating environments Embedded web server Each Jetdirect print server contains an embedded web server a tool for configuring and managing the print server This acts like a small web site that allows you to configure various parameters of the print server such as an IP or IPX address In addition a simple network scanning facility sometimes called Web Scan is available through the embedded web server if your print server is attached to a supported MFP multifunction peripheral or All in One device Refer to the section in the Jetdirect Administrator s Guide on the embedded web server You use your standard web browser for access to the embedded web server s functions Open your browser and enter the print server s IP address as the URL Most browsers will take a simple IP address if yours doesn t insert http before the IP address If you don t know your print server s IP address print a configuration page the IP address will be listed in the TCP IP section The embedded web server s screens should be reasonably self explanatory and a little exploration will probably show you what you need to know For full details refer to the Jetdirect Administrator s Guide All entries
74. on page o Setting a new IP address o Resetting to factory default settings Easiest basic configuration Set up each Macintosh running MacOS 8 6 or later Read the Jetdirect CD ROM ona Macintosh system select the file Network Printing htm and follow the instructions for setting up network printing Set up each Windows computer for printing on the networked printer by using the HP Install Network Printer Wizard This basic procedure involves installing printer drivers and other software configuring network parameters and setting up the print path You will use the installation software on either the CD ROM supplied with your printer or on the HP Jetdirect CD ROM supplied with your print server depending on your printer model This is explained in the software instructions on your Quick Start Guide poster supplied with your print server or see http www hp com support network printer CD To use the wizard to install the networked printer on this computer return to the initial screen for this CD select the Install button and follow the instructions there Help is included When finished there this computer is ready to use the printer After using the wizard you can use the additional tools listed below to make configuration changes and additions and to monitor the printer Note Making network address changes might break the print path set up by the wizard Reference for changing and managing configuration Your c
75. onnection to the network There are several protocols available all based on the Extensible Authentication Protocol EAP Briefly described they are o LEAP Lightweight Extensible Authentication Protocol a proprietary protocol from Cisco Systems that uses passwords for mutual authentication that is the client and the server authenticate each other o PEAP Protected Extensible Authentication Protocol a mutual authentication protocol that uses digital certificates for server authentication and passwords for client authentication For additional security the authentication exchanges are encapsulated within TLS Transport Level Security o EAP MD5 EAP using Message Digest algorithm 5 a one way authentication protocol that authenticates the client using a password protected by the MD5 algorithm o EAP TLS EAP using Transport Level Security a mutual authentication protocol based on digital certificates o EAP TTLS EAP using Tunneled Transport Level Security a mutual authentication protocol that uses digital certificates for server authentication and passwords for client authentication For additional security the authentication exchanges are encapsulated within TLS Transport Level Security Encryption Encryption methods encode the traffic on the network rendering it unintelligible to an intruder who is monitoring it WEP wired equivalency pr
76. ould read English French Italian German or Spanish you can request the configuration page be printed in those 5 languages Press the print server s test button three times and on the third press hold it for two seconds A page for each of the 5 languages will emerge from the printer Note the language printed on the page by default when you press test once briefly is either determined by the control panel settings for the printer or if that is not supported English is used It may be necessary to re initialize the connection between the printer and the print server by cycling power on the print server Unplug the power cable from the print server then plug it back in Do this with the printer switched ON Can you now print a readable Jetdirect configuration page If yes click on the Yes button This returns you to the page in the troubleshooting procedure where you check the I O status of the print server Continue with step 2 on that page If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company Troubleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The questions below will help you troubleshoot your print server quickly Just answer each question in turn For each quest
77. ource of ideas and suggestions for using your HP Jetdirect print server You can access the user forum for network printing from http welcome hp com country us eng gateway_forums htm These forums are presented in English only Getting Warranty Service Warranty service for HP Jetdirect 175x and 310x print servers 2000 2001 2002 Hewlett Packard Company Software Driver and Firmware Image Upgrades HP Jetdirect Print Servers Hewlett Packard offers downloadable electronic upgrades for some HP Jetdirect print servers with internal Flash memory The electronic upgrades are available on the Web and various online services Current information about drivers software versions and HP Jetdirect firmware images are available from the following Access HP s online support at http www hp com support net_printing World Wide Web Jes Gale Receive drivers and upgrades by downloading them to your computer from the HP Forum HP Distribution Order drivers and upgrades for HP printers by calling the HP Distribution Center Center at 805 257 5565 USA only Download printer drivers and upgrades from HP s anonymous FTP site at ftp ftp hp com pub networking software FTP Site 2000 2001 2002 Hewlett Packard Company Limited Global Warranty Statement and Service for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB e Get
78. printer networking under TCP IP it supports peer to peer printer networking under IPX SPX direct mode Apple EtherTalk and LPD printing Operating system support includes Windows 95 98 2000 ME NT 4 0 and XP and MacOS v 8 6 and later See the section on specifications for details of which operating systems support which protocols The 310x print server includes all the protocol support of the 175x as well as client server support for IPX SPX under Novell NetWare and support of DLC LLC FTP and IPP printing These protocols are in various combinations supported on these operating systems Windows 95 98 2000 ME NT 4 0 and XP MacOS Novell NetWare HP UX Solaris on SPARC systems SCO UNIX LINUX IBM AIX MPE IX and Artisoft LANtastic See the section on specifications for details of which operating systems support which protocols Both print servers include an embedded Web server that allows remote management through a Web browser The embedded Web server which allows you to monitor and manage the print server remotely requires Microsoft Internet Explorer 4 0 or later or Netscape Navigator 5 0 or later See the specifications section for more details on the print servers Contents of the product package The HP Jetdirect 175x and 310x products include print server module with detachable mounting clip and mounting tape power module USB cable HP Jetdirect CD includes installation software manuals and troubl
79. r SAP Interval Server 1 nda Server z ndm Roady Auto Select Revd a 321503 x a Reads NPIL2345 Queue Server YES THEE GsHE N1 RSG BO asa H NS i Es AppleTalk ss ei a SLATUE Ready Mame HE Laserdet 3300 Series Tonei Saturn Bone Type i LanerWritex Type 2 HP LaserJet Hetuwucrz Number amp 6281 Rode Number 4 Blo ero EG TIGE EN EC DLC LLC ILIN creer 5tatun Provides general print server status and identification information USB Port Information Ready Provides the USB printer class descriptors for the device connected to the port Security Settings Provides the current values for various security and access control parameters for the print server Network Statistics Provides the current values for various network parameters monitored by the print server TCP IP Protocol Information Provides the current status and parameter values for the TCP IP network protocols IPX SPX Protocol Information Provides the current status and parameter values for the IPX SPX network protocols Novell NetWare Protocol Information Provides the current status and parameter values for the Novell NetWare network protocol This section appears only for the 310x AppleTalk Protocol Information Provides the current status and parameter values for the AppleTalk network protocols DLC LLC Protocol Information Provides the current status and parameter values for the DLC LLC network protocol This section
80. rint server Fully inserting the plug takes more force than most USB connections Make sure that the printer and the print server are powered on Make sure that the printer is Online or Ready You can check whether the print server is sending the page in a printer language PDL that the printer supports If the PDL is not supported by the printer the page will not print or will be unreadable if it does print By default the print server is configured to determine the appropriate printer language automatically It is possible that the print server is not able to determine automatically which language it should use for your printer You can cycle through the 4 printer languages using the following procedure a Press and hold the print server s test button After about 3 seconds the power status LED CD changes to amber Continue to hold the button until the power status LED D is flashing green Then release the button b Briefly press and release the test vi button once again to request the configuration page in the next language c Verify that a readable page is printed Repeat these steps up to four times if necessary to receive a configuration page you can read If you still cannot read the page refer to your printer documentation to find out which of the following 4 printer languages are supported by your printer o ASCII o PCL o PostScript o HP GL 2 If you cannot read the language printed on the page and you c
81. rint servers External print servers are for printers that don t have a built in slot The print server is a small module that sits next to the printer or mounts on the printer using a clip and connects to the printer s USB or parallel port using a standard printer cable A network cable plugs into the network connector on the print server and a power cord connects to a wall outlet to provide the print server s power We haven t shown the power cord in the illustration just to keep the drawing simpler External print servers come in several different configurations to match the printer s data port USB or parallel and the type of network connection you need Wireless print servers Wireless print servers come in both internal and external models Their connections are similar to the those of wired print servers except that there is no network cable connection An antenna in the print server makes the radio frequency connection to the wireless network The connection to the printer whether by plugging the print server into the printer s input output slot or connecting a printer cable to the printer s USB or parallel port is the same as with a wired print server I NETWORK PRINTING 22 22 EU LED Peer to peer topology There are two standard layouts for network printing using a print server The first is the peer to peer topology in which a computer sends print jobs directly to the printer In
82. rnet connector for USB If the USB Y light is OFF it means that the print server s USB connection is not operational This is OK before the print server finishes starting up whether or not a USB cable is attached If the light remains OFF after startup then the print server may be faulty Please restart the print server by detaching the power cable and re attaching it Wait for the power status CD light to stop blinking when the self test finishes Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company USB light blinking green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the USB Y light is blinking green it indicates that the print server has detected a good connection to a valid USB device but the print server does not support the device For example this would happen if you connected a USB digital camera to the print server This is not a fault but rather an incompatibility between the print server and the connected device The print server supports only USB printers including USB multifunction printers and
83. s section appears only for the 310x 2000 2001 2002 Hewlett Packard Company Resetting print server to factory defaults cold reset for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Once you configure the HP print server the configuration settings are retained in memory unless you manually reset them to factory defaults To reset the print server configuration to factory defaults follow these steps 1 Unplug the power module from the back of the print server 2 While holding down the test button on the back of the print server plug the power module back into the print server and continue to hold down the test button button for about five seconds Any user configured settings will be erased When the procedure is done the print server responds exactly like it was fresh from the factory 2000 2001 Hewlett Packard Company Configuring and managing the print server on your network for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB This section introduces the tools you can use to configure and manage your print server and the protocols you can set up Basic configuration as part of the installation process Changing and managing the configuration List of protocols for printing and managing Some useful techniques o Printing a configurati
84. show the current values of the print server s parameters and you can change those values by entering new ones if your network administrator has allowed full access to them Note that if you change the print server s IP address you will lose the connection to the print server You can reconnect by pointing your browser at the new IP address Protocols The following protocols and protocol specific configurations and tools are supported by the print server Use the HP Jetdirect Administrator s Guide as your reference for protocols TCP IP gt DHCP a tool for autoconfiguration o BOOTP a tool for autoconfiguration o TFTP a tool for extended autoconfiguration o RARP a tool on some systems for configuring an IP address o Telnet a tool for configuration and monitoring the print server o Moving the print server to another IP network LPD line printer daemon printing FTP printing for 310x only not for 175x IPP printing for 310x only not for 175x IPX SPX In most cases parameters do not need to be set on the print server Note The print server supports both IPX SPX direct mode peer to peer and for 310x only not for 175x IPX SPX in client server mode with Novell NetWare servers DLC LLC for 310x only not for 175x Can be enabled or disabled otherwise there are no parameters to set on the Jetdirect module AppleTalk Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for
85. sistance from HP Jetdirect technical support click on the No button for information on contacting HP Yes J No 2000 2001 Hewlett Packard Company Interpreting the configuration page for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The configuration page also called a self test page or configuration plot for a print server displays messages network statistics and status for the print server To print a configuration page press the test button on the print server For trouble click here An HP Jetdirect configuration page can also be viewed over the network from a management utility such as HP Web Jetadmin or by accessing the embedded web server on the HP Jetdirect print server Below is a sample for the 310x print server The page for the 175x is similar a few sections do not apply e Fora general description of a section just click on any section of the configuration page below e Fora specific description of each entry on your page see the HP Jetdirect Administrator s Guide Find the HP Jetdirect Configuration Page topic in its contents panel HP JetDirect Configuration Page English HPGLzZ uuwawsawa Genaral Information aumnazii in ab Statue 1 0 Card Ready Model Humber JIS038A Hardware Address 0OOlE6123456 Firmware Version L 21 05 Port Config 100TK HALF Auto Negotiation on Manufacturing ID 40194015F0
86. t HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company Print server OK for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB At this point in the troubleshooting procedure it appears that e your print server hardware is functioning correctly e your physical network connection is functioning correctly e the print server and the printer are connected correctly Click on the Continue button below to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure Continue J 2000 2001 Hewlett Packard Company Configuration page does not print or is unreadable for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the configuration page does not print try these steps If the configuration page prints but is unreadable skip to step 4 1 Ac Make sure your printer is connected to your print server by a USB A to B cable This is the standard USB cable to print server to printer Note that the Jetdirect print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the p
87. t server You can access the user forum for network printing from http welcome hp com country us eng gateway forums htm These forums are presented in English only End of troubleshooting 2000 2001 2002 Hewlett Packard Company Getting Support and Service HP Jetdirect Print Servers e Help yourself troubleshooting e Getting support o Telephone support o WWW HP Web support pages o HP forums e Getting warranty service Help yourself troubleshooting Information to solve problems and get your print server working Call HP HP support by phone Highly trained technicians are ready to take your call Note Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates For the most up to date HP support telephone numbers worldwide visit Customer Support http www hp com cpso support guide psd expectations html to access a list of regional telephone numbers In the USA the support telephone number for HP Jetdirect products is 208 323 2551 WWW HP support online Our support pages on the HP Web site www hp com support net printing are a collection of information to help solve your issues and answer your questions about your HP Jetdirect print server 24 hours a day 7 days a week Also Software driver and firmware image upgrades WWW HP user forums Go online anytime and you ll also find helpful user forums a great s
88. t server Internet connector for USB The questions below will help you troubleshoot your print server quickly Just answer each question in turn For each question e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked Reset on at least one No or button Please answer the questions below in the order listed rd 2 Is your print server s USB light ON solid green If Yes continue with the next question Is your print server s Power Status light ON 3 green either solidly on or flickering irregularly If Yes continue with the next E E question i 4 Is one of the print server s 10 100 link lights ON m solid green ni If Yes continue with the next j question 5 Can you print a Jetdirect configuration page Related topics Interpreting the configuration page I
89. the USB LED is green and steady then the printer is also OK If it is blinking amber then the printer may be faulty 2000 2001 2002 Hewlett Packard Company Interpreting the configuration page for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The configuration page also called a self test page or configuration plot for a print server displays messages network statistics and status for the print server To print a configuration page press the test button on the print server For trouble click here An HP Jetdirect configuration page can also be viewed over the network from a management utility such as HP Web Jetadmin or by accessing the embedded web server on the HP Jetdirect print server Below is a sample for the 310x print server The page for the 175x is similar a few sections do not apply e Fora general description of a section just click on any section of the configuration page below e Fora specific description of each entry on your page see the HP Jetdirect Administrator s Guide Find the HP Jetdirect Configuration Page topic in its contents panel HP JetDirect Configuration Page English HPGLzZ uuwawsawa Genaral Information aumnazii in ab Statue 1 0 Card Ready Model Humber JIS038A Hardware Address 0OOlE6123456 Firmware Version L 21 05 Port Config 100TK HALF Auto Negotiation on Manufacturing ID 4
90. ting warranty service e Your warranty period e Limited Warranty Statement HEWLETT PACKARD LIMITED GLOBAL WARRANTY STATEMENT Duration of HP Product Warranty HP Jetdirect 175x external print server Internet Connector for USB One 1 year HP Jetdirect 310x external print server Internet Connector for USB Three 3 years 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products that prove to be defective Replacement products may be either new or equivalent in performance to new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for a period of NINETY 90 DAYS due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the NINETY 90 day period HP will replace software that does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the prod
91. to as an independent basic service set IBSS It is sometimes called peer to peer mode On a network of Apple Macintosh computers it may be called computer to computer mode Topology In ad hoc mode the wireless devices on a network communicate directly with each other and access points are not used Ad hoc mode is used for very small networks Performance in an ad hoc network degrades as you add more devices to the network typically ad hoc networks connect no more than six devices In ad hoc mode you can select the channel Make sure that all devices on the network are set to the same channel NETWORKS DETAIL Return jaj Standalone peripherals a Not all wireless connections are network connections Though the distinctions may often be somewhat blurry some wireless technologies such as the Bluetooth technology that is becoming popular in mobile phones and handheld computers are more about connecting a computing device to a peripheral rather than connecting computers and other devices in a network For instance when a handheld computer connects with a walk up wireless printer or when a mobile phone connects with a vending machine the interactions between them are typical of a standalone computer talking to a peripheral device In essence the wireless connection replaces the cable in a standard peripheral connection Compared to network connections such wireless peripheral connections
92. uct 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region
93. work at short ranges and slow speeds In this tutorial we will concentrate on the networking that is typified by 802 3 type wired networks and 802 11b type wireless networks IEJ Replay NETWORKS DETAIL Return jaj J Computer connections Connections at the computer for wireless networking connections are simpler than wired ones just because there are no wires to connect Wireless connections are most common in portable computers Increasingly notebook computers come with built in wireless networking For notebook computers that don t have built in networking you can plug a wireless networking card into the computer s PC card PCMCIA slot Wireless networking is based on radio technology and in many add on cards the antenna protrudes slightly from the PC card slot Desktop PCs can have wireless networking too A typical arrangement is for an adapter in a desktop PC to contain a PC card slot into which you plug the same kind of wireless networking card that you would use in a notebook computer Return NETWORKS 14 lt lt jJ 1J Mixed LANs Mixed LANs combine wired and wireless LANs taking advantage of the strong points of each For example a mixed LAN can provide the flexible connections of wireless with the high overall throughput of a wired LAN Such an arrangement makes it particularly easy for mobile workers to connect their notebook computers to the network
94. work cable is connected properly to the print server or irregularly flickering green to indicate network traffic as well If the power status CD light is blinking green in a regular pattern please try the steps below and make changes as necessary 1 Make sure that the network cable is connected securely to the print server network cable 2 Checkthat the network cable is plugged securely into the hub switch router and that the connection is set to the correct network speed 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected Your network cable may be faulty Try a different cable Ifthe light still does not come on try a different port on the hub switch router co Is the power status CD light now either glowing continuously or flickering irregularly If yes click the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 2002 Hewlett Packard Company Power Status light blinking amber for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Your print server has developed a fault Fixing this fault requires assistance from HP Jetdirect te

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