Sun Ultra 20 M2 Workstation Product Notes
Contents
1. on page 9 Windows Issues on page 13 General Information Support for the Sun Ultra 20 M2 Workstation For support information visit the following URL http www sun com desktop workstation ultra20 support xml Documentation The following is a list of the available Sun Ultra 20 M2 documentation 819 6586 Sun Ultra 20 M2 Workstation Product Notes 819 6587 Sun Ultra 20 M2 Workstation Installation Guide 819 6583 Sun Ultra 20 M2 Workstation Operating System Installation Guide 819 6584 Sun Ultra 20 M2 Workstation Service Manual 819 6585 Sun Ultra 20 M2 Workstation Safety and Compliance Guide 819 6582 Where to Find Sun Ultra 20 M2 Workstation Documentation The latest version of these Sun Ultra 20 Workstation documentation are available at http docs sun com app docs prod ultra20m2 ws hic Supported Operating Systems Sun supports the following operating systems for the Sun Ultra 20 M2 Workstation Solaris 10 6 06 and later RHEL 3 U7 and later 32 bit and 64 bit RHEL 4 U3 and later 32 bit and 64 bit RHEL 5 Client 32 bit and 64 bit SLES 9 SP3 and later 64 bit SLED 10 64 bit Windows XP Professional x64 Edition SPO and later Windows XP Professional SP2 and later Windows Vista Ultimate 2 Sun Ultra 20 M2 Workstation Product Notes April 2009 m Windows Server 2003 SP2 and later For more information on supported operating systems go to http www sun com desktop workstation ultra20 os jsp Latest F2. 64 bit OS m Windows 2003 and Vista Support on page 13 m Windows Hotfix for HD Audio Devices on page 13 m Windows XP 64 Bit S4 Sleep Option Not Available with 4 GB or More Memory on page 13 Windows 2003 and Vista Support The Sun Ultra 20 M2 Workstation Tools and Drivers CD contains drivers for both Windows 2003 and Vista For information on accessing the Tools and Drivers CD see Latest Firmware and System Software Updates on page 3 Windows Hotfix for HD Audio Devices After installing Windows XP Professional 64 bit or Windows 2003 the Device Manager might indicate an error for the High Definition Audio device listed under UAA Bus Drivers This might also causes errors when loading the video driver To resolve this issue go to the Microsoft web site at http support microsoft com and search for KB901105 Download and run the file WindowsServer2003 WindowsXP KB901105 v3 x64 ENU exe This fix is required before loading the audio drivers for Windows XP 64 bit Windows XP 64 Bit 54 Sleep Option Not Available with 4 GB or More Memory The S4 sleep state does not work properly in a system with 4 GB or more of memory For more information search for Article 888575 at the Microsoft web site http www microsoft com Sun Ultra 20 M2 Workstation Product Notes 13 14 Sun Ultra 20 M2 Workstation Product Notes April 2009
3. the Sun Ultra 20 M2 Workstation Tools and Drivers CD v1 6 and will be incorporated into the Solaris preinstall image at a later date For information on accessing the Tools and Drivers CD ISO image see Latest Firmware and System Software Updates on page 3 Solaris 10 Might Require Assistance to Shut Down The OS might not shut down properly after a shutdown command regardless of whether the command is issued through a terminal window or through the GUI If this occurs press the front Reset Power button on the system and hold it for 4 seconds NVIDIA RAID Not Supported This feature is not currently supported in Solaris 10 Security Advisory for NVIDIA 1 0 8774 Linux and Solaris Drivers A Security Advisory for the 8774 Nvidia graphics driver for Solaris and Linux is posted at http download2 rapid7 com r7 0025 To address this issue update to the minimum 1 0 8776 driver which is available on the latest Tools and Drivers CD see Latest Firmware and System Software Updates on page 3 Additionally you can get the most current Nvidia graphics drivers and installation procedures at http www nvidia com object unix html Sun Ultra 20 M2 Workstation Product Notes 7 Front Audio Jack Support Solaris support for the front audio jack is available on the latest version of the Tools and Drivers CD To add support 1 Download and burn the ISO image on to a CD For information on accessing BIOS and the Tools and Drivers C
4. D ISO image see Latest Firmware and System Software Updates on page 3 With Solaris running insert the CD and navigate to c rom 1_1_ tools _ drivers drivers solx86 From the above directory there are two ways to install the audio driver Choice 1 Run the install sh script This requires a sys unconfig and installs audio video and chipset support This is recommended for a fresh installation of Solaris The system will reboot and you will need to re enter system name ip configuration data etc See the OS installation guide for details Choice 2 Install the audio package only This does not require a sys unconfig To do this run the following steps a Remove the old audio package by entering pkgrm SUNWaudiohd b Copy the new audio package into place cd audio cp r SUNWaudiohd var spool pkg c Install the new package cd var spool pkg pkgadd SUNWaudiohd d Reboot The new package can be tested by insuring that the speaker is not muted and that the volume is up and then entering cd usr share sounds audioplay phone wav Screen Resolution Might Require Adjustment If your screen resolution is not satisfactory right click on the desktop and choose the Change Desktop Resolution option to change the resolution 8 Sun Ultra 20 M2 Workstation Product Notes April 2009 Linux Issues The following issues apply to a Sun Ultra 20 M2 Workstation running a Linux OS RHEL 5 Occasional Failure to Insta
5. Sun Ultra 20 M2 Workstation Product Notes Sun Microsystems Inc www sun com Part No 819 6586 19 April 2009 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in the product that is described in this document In partic ar and without limitation these intellectual property rights may include one or more of the U S patents listed at ttp www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries Parts of the produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java Solaris Sun Ultra and NetBeans are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries AMD Opteron the AMD logo the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices The PostScript logo is a trademark or registered trademark of Adobe Systems Incorporated Use of any spare or replacement CPUs is limited to repair or one for one replacement of CPUs in products exported in compliance with U S exp
6. allation 1 When the install screen prompts for Text or Graphical install enter the following at the prompt linux pci nommconf At the end of the install the system might reboot 2 When the grub boot loader comes up follow the prompts to edit as directed by the boot loader Add the following to the kernel line of the top grub entry pci nommconft 3 Once booted edit etc grub conf to add the following to the kernel line pci nommconft In SLES 9 Screen Resolution Might Require Adjustment On some monitors when installing SLES 9 you might need to reduce the default screen resolution To do this press the F2 key at the initial resolution prompt and select the lowest resolution XpReburn and 2003 Reburn on Linux Using Reburn scripts with the b option which allows for the automatic burning of an ISO image to CD might not work with Linux Run the script without the b option and burn the CD in a separatly Graceful Shutdown Not Available on Non ACPI Supported Linux Operating Systems 6278514 Some Linux operating systems such as RHEL 3 do not support the Advanced Configuration and Power Interface ACPI which allows a graceful system shutdown On systems running non ACPI Linux operating systems only a forceful shutdown is available Sun Ultra 20 M2 Workstation Product Notes April 2009 Windows Issues The following issues apply to a Sun Ultra 20 M2 Workstation running the Windows XP Professional 32 bit SP2 or
7. and installation procedures at http www nvidia com object unix html For Red Hat 3 U7 Ignore NVIDIA Graphics Card After Running install sh Script When you reboot after running the install sh script the system recognizes the NVIDIA video card When asked if you want to configure the video card choose the Ignore option If you already installed the NVIDIA graphics card by choosing Configure edit the Xorg configuration file either etc X11 xorg conf or etc X11 XF86Config to list the driver under the Videocard entry as nvidia RHEL 3 U7 Requires BIOS v1 06 or Later RHEL 3 U7 requires BIOS v1 06 or later Do not load an earlier BIOS If you have already loaded an earlier BIOS version reload v1 06 or later and reset the time and date per the instructions in Location of Drivers for Single port PCI Express NIC Cards X4218A on page 5 RHEL 3 Might Not Fully Support Some USB Storage Devices In RHEL 3 versions some storage devices might not be recognized by the system after hot removal and insertion or after the system reboots If this occurs reboot the workstation again RHEL 3 No Microphone Support The microphone function is not supported in RHEL 3 Sun Ultra 20 M2 Workstation Product Notes 11 12 For RHEL 4 U3 64 Bit Use nommconf when Memory is Greater than 4 GB If you have 4 GB or more memory in your system you must use the nommcomf parameter to install Red Hat 4 U3 64 bit Follow these steps during the inst
8. he default interface for RHEL 5 and SLED SLES10 To fix the problem there are two solutions m Use the KDE interface rather than GNOME a At the login prompt click on the Session area and pick KDE rather than GNOME b Log in and the problem should not occur 0T m Change NVIDIA video drivers to 8776 which do not have this problem To load these drivers a Boot the system b Open a terminal and enter the following command init 3 This stops X Windows and puts you in text mode c Login in to text mode d Insert the latest Tools and Drivers CD e Mount the CD by entering the following command mount dev cdrom mnt_location cdrom f Change directories using the following command cd mnt_location cdrom drivers linux display 8776 g Change to the appropriate 32 or 64 bit subdirectory h Install the driver by entering the following command sh NVIDIA run i Follow the instructions to install Reboot when done Security Advisory for NVIDIA 1 0 8774 Linux and Solaris Drivers A Security Advisory for the 8774 Nvidia graphics driver for Solaris and Linux is posted at http download2 rapid7 com r7 0025 Sun Ultra 20 M2 Workstation Product Notes April 2009 To address this issue update to the minimum driver 1 0 8776 which is available on the latest Tools and Drivers CD see Latest Firmware and System Software Updates on page 3 Additionally you can get the most current Nvidia graphics drivers
9. irmware and System Software Updates As new features and fixes become available system software and firmware updates will be released You can find out more information regarding Sun Ultra 20 M2 updates on the Sun software download site at http www sun com desktop workstation ultra20 downloads jsp Sun Ultra 20 M2 Workstation Product Notes 3 4 Hardware and BIOS Issues The following hardware issues apply to the Sun Ultra 20 M2 Workstation regardless of the operating system OS installed on the workstation m Some Legacy Audio Cards Do Not Work on page 4 a IEEE 1394 CD ROM Drive Cannot Boot Tools and Drivers CD on page 4 m Older CRT Monitors Might Require NVIDIA Card on page 4 m Location of Drivers for Single port PCI Express NIC Cards X4218A on page 5 Some Legacy Audio Cards Do Not Work PCI audio cards that require a 12V connection do not work on the Ultra 20 M2 To workaround this issue use the on board High Definition Audio IEEE 1394 CD ROM Drive Cannot Boot Tools and Drivers CD The system cannot boot the Sun Ultra 20 M2 Workstation Tools and Drivers CD from an externally attached IEEE 1394 CD ROM drive Use the internal DVD drive to boot the Tools and Drivers CD Older CRT Monitors Might Require NVIDIA Card Some older monitors might not be compatible with the onboard ATI graphics controller You might need to replace the monitor or the install a compatible NVIDIA graphics card If
10. laris et NetBeans Sun Ultra sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays AMD Opteron the AMD logo the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices Le logo PostScript est une marque de fabrique ou une marque d pos e de Adobe Systems Incorporated L utilisation de pieces detachees ou d unites centrales de remplacement est limitee aux reparations ou a l echange standard d unites centrales pour les produits exportes conformement a la legislation americaine en matiere d exportation Sauf autorisation par les autorites des Etats Unis l utilisation d unites centrales pour proceder a des mises a jour de produits est rigoureusement interdite LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON Ka m Adobe PostScript Sun Ultra 20 M2 Workstation Product Notes This document contains known issues and late breaking information about the Sun Ultra 20 M2 workstation These Product Notes contain the following sections General Information on page 2 Hardware and BIOS Issues on page 4 Solaris OS Issues on page 6 Linux Issues
11. ll with Multiple disks on page 9 Linux NVRAID Support RHEL 5 Only on page 9 X Windows Gets Stuck in Upper Left Corner in Linux GNOME interface on page 10 Security Advisory for NVIDIA 1 0 8774 Linux and Solaris Drivers on page 10 For Red Hat 3 U7 Ignore NVIDIA Graphics Card After Running install sh Script on page 11 RHEL 3 U7 Requires BIOS v1 06 or Later on page 11 RHEL 3 Might Not Fully Support Some USB Storage Devices on page 11 RHEL 3 No Microphone Support on page 11 For RHEL 4 U3 64 Bit Use nommconf when Memory is Greater than 4 GB on page 12 In SLES 9 Screen Resolution Might Require Adjustment on page 12 XpReburn and 2003 Reburn on Linux on page 12 Graceful Shutdown Not Available on Non ACPI Supported Linux Operating Systems 6278514 on page 12 RHEL 5 Occasional Failure to Install with Multiple disks RHEL 5 might fail to install when there are multiple SATA disks non RAID in the system If this occurs install the OS with one disk add the other disk s when the installation is complete and reboot Linux NVRAID Support RHEL 5 Only Linux support for NVRAID RAID 0 and 1 is available with RHEL 5 Spanning is not supported Sun Ultra 20 M2 Workstation Product Notes 9 10 X Windows Gets Stuck in Upper Left Corner in Linux GNOME interface Linux GNOME windows get stuck on the upper left corner of the screen when using the GNOME interface This is t
12. nothing appears on the screen during the BIOS or OS portion of the boot cycle perform the following troubleshooting sequence 1 Verify that the monitor is connected to the correct graphics connector Note When an NVIDIA video card is installed in a PCIe slot the onboard ATI graphics controller is disabled 2 Try powering down the system and restarting Sun Ultra 20 M2 Workstation Product Notes April 2009 3 If the screen stops displaying content during the Linux or Solaris OS portion of the boot cycle edit the Xorg configuration file Ensure that the monitor settings in the file are consistent with your monitor 4 If the system still does not work use a different monitor or install an NVIDIA graphics card Location of Drivers for Single port PCI Express NIC Cards X4218A Drivers for Single port PCIe NIC cards X4218A for Windows and RHEL operating systems can be found at http downloadfinder intel com scripts df external Product_Filter aspx ProductID 2247 amp lang eng This card is not supported on Solaris Sun Ultra 20 M2 Workstation Product Notes 5 Solaris OS Issues These issues apply to a Sun Ultra 20 M2 Workstation running the Solaris 10 6 06 OS or later m Flash Archive Function in Solaris Requires SATA Cable Move on page 6 m Nge Driver Patch Recommended on page 6 m Solaris 10 Telnet Vulnerability Patch on page 7 m Solaris 10 Might Require Assistance to Shut Down on
13. ort laws Use of CPUs as product upgrades unless authorized by the US Government is strictly prohibited U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc d tient les droits de propri t intellectuels relatifs la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et ce sans limitation ces droits de propri t intellectuelle peuvent inclure un ou plus des brevets am ricains list s l adresse http www sun com patents et un ou les brevets suppl mentaires ou les applications de brevet en attente aux Etats Unis et dans les autres pays Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java So
14. page 7 a NVIDIA RAID Not Supported on page 7 m Security Advisory for NVIDIA 1 0 8774 Linux and Solaris Drivers on page 7 Front Audio Jack Support on page 8 m Screen Resolution Might Require Adjustment on page 8 Flash Archive Function in Solaris Requires SATA Cable Move If you use the Flash archive function to update Solaris and you have two identical SATA disks you need to move one disk to another bus To do this 1 Shut down the system 2 Open the cover 3 Locate the two red SATA Cables on the lower right side of the mother board 4 Move the cable with the green connector to one of the black SATA connectors right next to its current connector on the motherboard 5 Replace the cover and reboot Nge Driver Patch Recommended Install patch 122530 06 to resolve issues related to nge NIC link negotiation The patch is available at http sunsolve sun com Use Patchfinder to locate the patch 6 Sun Ultra 20 M2 Workstation Product Notes April 2009 Solaris 10 Telnet Vulnerability Patch Solaris 10 security vulnerability in the in telnetd 1M daemon might allow unauthorized remote users to gain access to a Solaris Host For more information please refer to Sun Security Alert 102802 Patch 120069 03 addresses the Solaris 10 6 06 and 11 06 telnet vulnerability issue Apply the patch manually or run the install sh script on all Solaris 10 6 06 and 11 06 distributions This patch is available on
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