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Norton Ghost Personal Edition User`s Guide

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1. Norton Ghost will not automatically reboot the system Hard disk drive sizes may be displayed smaller than their actual size Norton Ghost will only be able to access the displayed destination size The remaining space will not be used Norton Ghost should never be run within Windows NT Windows 2000 OS 2 or other non DOS operating systems To run Norton Ghost on a machine running a non DOS operating system use a DOS boot diskette To start Norton Ghost From the DOS prompt type C gt ghostpe exe Alternatively boot the machine using a DOS boot disk A DOS boot disk can be created on a machine running Windows or DOS See Setting up a DOS boot disk on page 16 for more information Running Norton Ghost in DOS may require additional DOS drivers to be started to allow Norton 23 Chapter 3 Using Norton Ghost Ghost to access and use some hardware See Setting up transfer methods on page 17 for more information Local Navigating without a mouse Depending upon how Norton Ghost is started mouse support may not be available To use Norton Ghost without a mouse Use arrow keys to navigate the menu Press Tab to move from button to button Press Enter to activate the selected button Press Enter to select an item in a list Cloning disks Disk cloning procedures are accessed from the main menu To specify the transfer method select one of the following Local 24 Cloning
2. Further information is available on Symantec s Norton Ghost technical support website See Symantec Service and Support Solutions 8005 8012 Norton Ghost is being run in a non DOS environment Either boot the system to DOS or create a DOS boot disk with required device drivers to start the system and run Norton Ghost 10098 12412 The partition number must be included in the command line switches See Norton Ghost command line switches on page 47 for further information 11010 10013 10014 10016 10017 10019 10032 10041 10042 11000 Incorrect path file syntax Ensure path and filename are correct and complete Also make sure you have the proper user rights to read or create the image file on the network 67 Appendix C Troubleshooting 68 14030 An unregistered version of Norton Ghost has encountered a file with a date beyond its expiration date Scan your system for files beyond this date and temporarily remove them from the system to allow Norton Ghost to continue You can locate the offender by looking at the drive path filename at the bottom of the Norton Ghost window when this error occurs Visit the Symantec website at www symantec com for details on how to purchase Norton Ghost 15150 Probable corrupt image file Check the integrity of the image file by selecting Local gt Check gt Image File in the main menu 15170 Due to an unformatted or invalid partition on the source har
3. technical notes and software updates You can also click the LiveUpdate button in programs enabled with this feature to automatically download and install software updates and virus definitions Other technical support options Other Symantec support options include the following America Online Type Keyword SYMANTEC to access the Symantec forum CompuServe Type GO SYMANTEC to access the Symantec forum Symantec BBS Set your modem to 8 data bits 1 stop bit no parity and dial 541 484 6669 Automated fax To receive general product information fact sheets and retrieval system product upgrade order forms directly to your fax machine please call our Customer Service fax retrieval system at 800 554 4403 or 541 984 2490 For technical application notes please call our Technical Support fax retrieval system at 541 984 2490 and select option 2 StandardCare If you can t access the Internet take advantage of your 90 Support days of free telephone technical support from the date of your first call at no charge to all registered users of Symantec software Please see the back of this manual for the support telephone number for your product 72 Symantec Service and Support Solutions PriorityCare and Expanded telephone support services are available to all PlatinumCare registered customers For complete information please Support call our automated fax retrieval service located in the United States at 800 554
4. 4403 or 541 984 2490 and request document 070 or visit www symantec com techsupp phone index html Support for old and discontinued versions When a new version of this software is released registered users will receive upgrade information in the mail Telephone support will be provided for the previous version for six months after the release of the new version Technical information may still be available through online support When Symantec announces that a product will no longer be marketed or sold telephone support will be discontinued 60 days later Support will only be available for discontinued products through online services See the section Technical support for online service options Customer Service Symantec s Customer Service department can assist you with non technical questions Call Customer Service to m Order an upgrade Subscribe to the Symantec Support Solution of your choice Fulfill your request for product literature or demonstration disks Find out about dealers and consultants in your area Replace missing or defective CDs disks manuals etc Update your product registration with address or name changes You can also visit Customer Service online at www symantec com custserv for the latest Customer Service FAQs to find out the status of your order or return or to post a query to a Customer Service discussion group Worldwide Service and Support Symantec provides Te
5. CRC32 file Examples of CRC32 usage To create a CRC32 file called ghost crc while making an image file ghostpe exe fcr To create a list of files and CRC32 values for a disk ghostpe exe CRC32 action create src 1 crcfile ghost crce To verify the list against an image file ghostpe exe crc32 action dverify src x dumpfile gho crcfile ghost crce To create an ASCII CRC32 file from the primary hard drive ghostpe exe crc32 action create Note that the default disk is the primary drive the default ASCII CRC32 file is ghost cre To create an ASCII CRC32 file ghostpe exe CRC32 action create src 2 crcfile myfile txt Same as previous except you specify the disk and ASCII CRC32 file This example uses disk 2 as the source drive and the outfile myfile txt To verify the contents of the primary drive against a CRC32 file ghostpe exe CRC32 action verify Once again the default disk is the primary drive and the default ASCII CRC32 file is ghost cre Gn the current directory In addition the default verification list file is ghost ls To verify the contents of the primary drive against a CRC32 file ghostpe exe CRC32 action verify src 1 crcfile myfile txt vlist myfile out 53 Appendix A Norton Ghost command line switches 54 Same as previous but specify the disk CRC file and list file This example uses disk 1 as the source drive myfile txt as the ASCII CRC32 file and myfile out as the verificati
6. crossover cable or using coaxial or a mini HUB and cables a PC can connect to another PC This is a two node peer to peer network To set up NetBIOS requires five basic Novell networking software components SL MLID the Network Interface Card ODI driver JIPXODI NetBIOS interface NET CFG configuration 10 How Norton Ghost works These components can be loaded from a boot disk to allow Norton Ghost to use NetBIOS to communicate and clone between master and slave Master Crossover Ethernet Cable Slave Using the parallel LPT port With two computers and a parallel data transfer cable not provided with Norton Ghost you can clone two computers master to slave Master Parallel data SS transfer cable Slave 11 Chapter 1 About Norton Ghost Personal Edition 12 Setting up Norton Ghost Minimum system requirements The system requirements to run Norton Ghost are 386SX processor 486 or above recommended 4 MB RAM 8 MB RAM for NTFS 16 MB recommended DOS 5 0 or above VGA monitor Chapter 2 Setting up Norton Ghost Hardware requirements for Norton Ghost transfer modes Peer to peer LPT parallel port connection Peer to peer NetBIOS connection SCSI tape driver Removable media CD ROM usage Parallel connection cable and a bidirectional parallel port with EPP or ECP compatibility on each machine Ethernet or Token Ring network interface card Established netwo
7. dialog box Do one of the following Type the path and filename of the image file Browse to locate the image file 29 Chapter 3 Using Norton Ghost 30 Specify the drive or device and select the full pathname Note that the image file may reside on a local drive but not the one that is being copied to When using peer to peer connections the file will be located on the slave machine On pressing enter the Destination Drive dialog box displays Select the destination drive Drive Size Mb Primary Cylinders Heads Sectors 1 4133 527 255 63 1 2 3831 4 973 128 63 3 3075 2 781 128 63 The Destination Drive dialog box displays the details of every drive Norton Ghost can find on the local machine The disk containing the source image file is not available for selection On selection of the destination drive the Destination Drive Details dialog box displays Warning Choose carefully as this is the disk that is going to get overwritten Confirm or change the destination drive partition layout Description New Size Old Size Data Size 1 07 NTFS Hint 1500 221 2 t6 Fatl6 extd NO NAME 752 86 3 Ob Fat32 extd NO NAME 752 14 Free 0 70 Total 3831 3075 321 The Destination Drive Details dialog box displays a suggested partition layout for the destination drive By default Norton Ghost allocates any extra space that the new disk has to the first FAT or NTFS partition t
8. disks LPT gt Master NetBIOS gt Master Cloning from disk to disk To clone disk to disk 1 From the main menu select Disk gt To Disk The Source Drive dialog box displays 2 Select the source drive Select local source drive by clicking on the drive number Drive l Size Mb Primary Cylinders l Heads i Sectors 1 4133 1 527 255 63 3 3831 1 973 128 63 3 3075 2 781 128 63 The Source Drive dialog box displays the details of every disk Norton Ghost can find on the local machine On selection of the source drive the Destination Drive dialog box displays Select the destination drive Select local destination drive by clicking on the drive number Drive Size Mb Primary Cylinders Heads i Sectors 1 4133 1 52 255 63 2 3631 1 973 128 63 3 3075 2 781 128 63 The Destination Drive dialog box displays the details of every disk Norton Ghost can find on the destination machine If a peer to peer connection is established this will be the slave machine s disks If this is a local disk to disk copy then the source disk will be unavailable for selection On selection of the destination drive the Destination Drive Details dialog box displays Warning Choose carefully as this is the disk that is going to get overwritten 25 Chapter 3 Using Norton Ghost 26 4 Confirm or change the destination drive partition layout Destination Drive Details Wi
9. down or alter the way it uses the tape device These options are listed in Appendix A Viewing image file content and selective file restoration Ghost Explorer is a Norton Ghost companion Windows 95 program that looks similar to Windows Explorer It can open an image file and restore individual files or entire directory structures from it It can also launch Norton Ghost in batch mode to create an image file using Windows dialog Managing image files boxes to prompt for the disk and partition to save A sample screen is shown below X D2all gho Ghost Explorer Ele Edit View Ghost Help sjaj Sle gt 2 F ssa 21 A Stuft al 7 Tal Gi TapeDrives a E3 L aE Temp hppclp00 dosstartbat himem sys regeditexe accstatexe Be winciows e All Users Gi Application Date gs sy my command 5 anono Bi config netdetini notepadexe packagerexe pbrushexe write exe Gi Cookies Gi cursors Gi desktop ry y j Gi Downloaded Pr Ps 5 E n Taer dialerexe smartdv exe josini aspi2hlp sys Waves bmp E fonts a Gi forms a a Bier S amp amp History aE inf Houndstooth Pinstipe bmp Tiles bmp bowini dosprmptpif java media msapps gt i ae arate seein For Help press Ft TGampiete NUM Norton Ghost creates an index in the image file as it works that allows Ghost Explorer to create a display of f
10. media selecting FileName gives you the option to restore from a different location Caution You need to know where you saved your segments of the span You must also know each filename and path for each span segment When the disk image load is complete reboot the target machine Image files and tape drives Norton Ghost s support of SCSI tape drives allows storage of a single image file onto a tape When written onto the tape there is no associated file system used and this means that you are unable to access the tape from a drive letter as if it were another storage drive SCSI tapes only support standard image files 43 Chapter 3 Using Norton Ghost When using tape drives with Norton Ghost the tape drive can be selected as the source or destination device in the File Locator window Each SCSI tape device is shown as MTx where x is a number starting at 0 and increases incrementally for each drive present For example the following screen shows a tape drive MTO available for use File name to load image from lt x b u Uys For Norton Ghost to access SCSI tape drives a DOS ASPI driver must be installed prior to use See Setting up transfer methods on page 17 for more information Norton Ghost in its default mode performs well with most SCSI tape devices In some situations with older style SCSI tape devices and possibly with unreliable tapes Norton Ghost may need to be configured to slow
11. on one computer to clone or apply an image of a hard drive on that computer or a portion thereof to another hard drive on the same computer ii use the Software on that same computer to create an image file of a hard drive on that computer and store the image file on removable media for disaster recovery purposes iii use the Software to create a boot disk as described in the documentation for reapplying the hard drive image that was created for disaster recovery purposes to the hard drive on that same computer iv use the Software to clone a hard drive from that same computer to a replacement computer in the manner described in the software documentation and to use the Software on the replacement computer provided that the Software has been removed from the original computer v make one copy of the Software for archival purposes or copy the Software onto the hard disk of your computer and retain the original for archival purposes vi after written notice to Symantec transfer the Software on a permanent basis to another person or entity provided that you retain no copies of the Software and the transferee agrees to the terms of this agreement e You may not G use the Software commercially or non commercially for the purpose of creating multiple computers or hard drives not connected to the original computer with similar or identical configurations to that of the original computer or hard drive ii copy the documentati
12. the image file If you need to abort the process use Ctrl C but be aware that this leaves the destination partition in an unknown state Warning Only select Yes if you are really sure you want to proceed The destination partition will be completely overwritten with no chance of recovering any data Select No to return to the menu Note Spanned and split image files are handled as outlined in the Image File Management section See Managing image files on page 39 7 When the partition copy is complete reboot the destination machine Norton Disk Doctor ScanDisk or a similar utility can then be run to verify the integrity of the destination partition 38 Managing image files Managing image files Norton Ghost can create an image file that contains all the information required to recreate a complete disk or partition Image files are a useful way to store and reliably compress images of model system configurations or to create backup copies of complete drives or partitions The image files created with Norton Ghost have a gho extension by default They can contain the entire disk or partitions in the disk Image files support Various levels of compression CRC32 data integrity checking Splitting of media files Spanning across volumes If you also use the Ghost Explorer application an image file companion utility individual files from these image files can be recovered selectively with
13. the information you need to prepare devices and drives for Norton Ghost operation Internal drives To work with internal drives ensure that each of the drives is properly configured This means that if fixed IDE drives are in use the jumpers on the drives are set up correctly and the BIOS of the machine is configured for the disks and setup arrangement Both the source and the destination drives must be free from file corruption and physical hard drive defects Local devices To use Norton Ghost with SCSI tape devices the tape device needs to have an Advanced SCSI Programming Interface ASPD driver for DOS installed The driver is installed in the config sys file as shown in the example below device C scsitape aspi4dos sys Refer to the documentation included with the SCSI tape device for further details 17 Chapter 2 Setting up Norton Ghost Peer to peer connections Peer to peer connections enable Norton Ghost to run on two machines and transfer drives and partitions and to use image files between them Action Disk to disk copy Disk to image file copy Image file to disk copy Partition to partition copy Partition to image file copy Image file to partition copy Master Machine containing source disk Machine containing source disk Machine containing destination disk Machine containing source partition Machine containing source partition Machine containing destination part
14. want Norton Ghost to do and how many machines are involved Disk duplication Disk image file creation Disk creation from image file Partition duplication Partition image file creation Partition creation from image file Select the hardware setup method you will use to perform the operation Internal disk drives and 21 Chapter 3 Using Norton Ghost 22 No other devices Other peripheral devices not needing additional setup for example Jaz or Zip drive SCSI tape drive requiring DOS ASPI driver setup Third party device requiring DOS driver setup Peer to peer connection using LPT printer port Peer to peer connection using NetBIOS and network interface cards connection 3 Set up the hardware and system for the method chosen Ensure all hard drives are installed correctly and the BIOS of the system is configured and correctly displays the valid parameters of the drives Set up additional drivers required for other devices SCSI tape drive requiring DOS driver setup Install the SCSI ASPI DOS driver in the config sys file as outlined in SCSI Tape Drive documentation Third party device requiring DOS driver setup Install the DOS driver as outlined in device documentation Peer to peer connection LPT Using a parallel data transfer connection cable connect up the two machines Decide which machine is the master and which is the slave Peer to peer connection NetBIOS Install ne
15. C but be aware that this leaves the destination image file in an unknown state Select No to return to the menu After the image file creation is complete Norton Ghost can verify the integrity of the image file From the main menu select Check gt Image File Cloning a partition from an image file 36 A destination partition must be correctly configured before Norton Ghost can clone another partition into it To clone a partition from an image file 1 From the main menu select Partition gt From Image The File Locator dialog box displays Do one of the following Type the path and filename of the image file Browse to locate the image file Specify the drive or device and select the full pathname Note that the image file may reside on a local drive but not the one that is being copied to When using peer to peer connections the image file will be located on the slave machine On pressing Enter the Source Partition dialog box displays Cloning partitions 3 Select the source partition from the image file Part Type Description Label Size Data Size 1 0 NTFS DiskLoad 1500 221 06 Fatl6 extd NO NAME 752 86 3 Ob Fat32 extd NO NAME 752 12 Total 3004 320 The Source Partition dialog box displays the details of all the partitions in the image file On selection of the source partition the Destination Drive dialog box displays 4 Select the destination drive Select local destination drive
16. Handling 9 95 WI 5 Please add local sales tax as well as state sales tax in AZ CA FL GA MO NY OH OK SC TN TX WA TOTAL DUE ww FORM OF PAYMENT Check One ___ Check Payable to Symantec Amount Enclosed Visa __ Mastercard __ American Express Credit Card Number Expires Name on Card please print Signature U S Dollars Payment must be made in U S dollars drawn on a U S bank MAIL YOUR DISK REPLACEMENT ORDERTO Symantec Corporation Attention Order Processing 175 West Broadway Eugene OR 97401 3003 800 441 7234 Please allow 2 3 weeks for delivery within the U S Symantec and Norton Ghost are trademarks of Symantec Corporation Other brands and products are trademarks of their respective holder s 1999 Symantec Corporation All rights reserved Printed in the U S A SYMANTEC Disk Replacement Form A abort log 48 69 ASPI driver 17 22 automation clone switch and examples 48 close on completion 57 NetBIOS 59 reboot on completion 61 switches 47 63 version checking 63 B backup See image files See procedures boot disk setup 16 boot disks 23 C CDROM 14 See also image files spanned clone 7 compression See image files copy 7 CRC See CRC32 CRC32 40 52 55 56 D diagnostics 69 disk See hard disk F file system FAT16 Windows NT 56 FAT32 conversion from FAT16 56 NTFS switches 59 60 files skipping 61 finge
17. Installing Norton Ghost in DOS To install Norton Ghost in DOS 1 Create a directory on the destination drive For example C GHOSTPE Locate the DOSINST folder on the installation CD and copy the directory tree under DOSINST to the folder you created in step 1 For example if E is your CD ROM drive type the following at the DOS prompt cd E DOSINST copy C GHOSTPE Note If a Windows drag and drop or copy and paste operation is used instead of a DOS command the files being copied from the CD retain their read only attributes when copied to a floppy disk or hard drive You must manually change the attribute on the Norton Ghost executable GHOSTPE EXE and all other files that will be updated or edited To remove read only property on Norton Ghost files in Windows A UU N Select the GHOSTPE EXE file Right click the file and select Properties Uncheck the Read only attribute Click OK Chapter 2 Setting up Norton Ghost Uninstalling Norton Ghost Uninstalling Norton Ghost in Windows To uninstall Norton Ghost in Windows 1 Click the Start button then select Settings gt Control Panel 2 Double click Add Remove programs 3 In the list of installed programs select Norton Ghost Personal Edition Click Add Remove 4 Follow the instructions on the screen Uninstalling Norton Ghost in DOS To uninstall Norton Ghost under DOS Delete the single GHOSTPE EXE executable file and associated file
18. Norton Ghost Personal Edition User s Guide SYMANTEC THE FAST PC CLONING SOLUTION Norton Ghost Personal Edition User s Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Copyright Notice Copyright 1998 1999 Symantec Corporation All Rights Reserved Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation NO WARRANTY The technical documentation is being delivered to you AS IS and Symantec Corporation makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or other inaccuracies or typographical errors Symantec reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of Symantec Corporation Peter Norton Group 10201 Torre Avenue Cupertino CA 95014 Trademarks Symantec the Symantec logo Norton Ghost Ghost Walker Ghost Explorer and GDisk are trademarks of Symantec Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation IBM OS 2 and OS 2 Warp are registered trademarks of International Business Machines Corporation Novell and NetWare are registered t
19. SI hard disk operations Prefer the use of Extended Interrupt 13h disk access for hard disk operations Command line switches fnf fni fns fnw fnx fro Displays the fingerprint details written on a hard disk drive created by Norton Ghost The fingerprint displays the process used to create the drive or partition and the time date and disk the operation was performed on Disables the creation of a fingerprint when cloning hard disk drives or partitions Similar to the functionality environment switch FPRNT N Disables direct IDE Access support for IDE hard disk operations Disables direct ASPI SCSI access support for SCSI hard disk operations Disables writing to FAT disks or partitions Similar to the functionality environment switch WRITE N This switch does not work with NTFS volumes Disables Extended INT13 support during cloning and disk geometry detection Forces Norton Ghost to continue cloning even if source contains bad clusters Flag Exit Causes Norton Ghost to exit to DOS after operation completion By default Norton Ghost prompts the user to reboot or exit when the operation has finished Displays the Norton Ghost command line switch help page Image All The Image All switch forces Norton Ghost to do a sector by sector copy of all partitions When copying a partition from a disk to an 57 Appendix A Norton Ghost command line switches 58 ib id Ipm image file or t
20. The software and software documentation are Commercial Items as that term is defined in 48 C F R 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are defined in 48 C F R 252 227 7014 a 5 and 48 C F R 252 227 7014 a 1 and used in 48 C F R 12 212 and 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 48 C F R 252 227 7015 48 C F R 227 7202 through 227 7202 4 48 C F R 52 227 14 and other relevant sections of the Code of Federal Regulations as applicable Symantec s computer software and computer software documentation are licensed to United States Government end users with only those rights as granted to all other end users according to the terms and conditions contained in this license agreement Manufacturer is Symantec Corporation 10201 Torre Avenue Cupertino CA 95014 e General This Agreement will be governed by the laws of the State of California This Agreement may only be modified by a license addendum which accompanies this license or by a written document which has been signed by both you and Symantec Should you have any questions concerning this Agreement or if you desire to contact Symantec for any reason please write Symantec Customer Sales and Service 10201 Torre Avenue Cupertino CA 95014 C O Chapter 1 Chapter 2 Chapter 3 About Norton Ghost Personal Edition How Norton Ghost Works ccccccesscereeeneeneecenr
21. atting better disk space utilization batch mode operation hiding and unhiding of partitions and extensive partition reporting Unlike FDISK which uses interactive menus and prompts GDISK is command line driven and offers quicker configuration of a disk s partitions How Norton Ghost works Because the Norton Ghost executable is small with minimal conventional memory requirements it can easily be run from a DOS boot disk or alternative storage location within DOS Norton Ghost can make complete backups of disks or partitions Norton Ghost even copies in use system files that other backup utilities miss making it a great tool for disaster recovery operations The following sections give examples of common ways to use Norton Ghost Clone internal hard disk drives and individual partitions With Norton Ghost you can save all of the contents on one internal hard disk drive or partition to another by cloning local disk to disk or partition to partition The hardware must be installed correctly and have the hard disk drive jumpers and CMOS BIOS correctly configured As with all How Norton Ghost works Norton Ghost usage both the source and destination must be free from file corruption and physical hard disk drive problems prior to cloning Note When cloning an entire hard disk drive the existing partition configuration is overwritten and need not be set in advance Internal transfer operations are one of the fastest m
22. ave mode This switch causes Norton Ghost to automatically go into NetBIOS slave mode and is the equivalent of selecting NetBIOS slave in the main menu See Peer to peer connections on page 18 for more information nd Disables NetBIOS nofile Disables the Image File Selection dialogue box Useful when opening directories with large numbers of files and overly slow links ntc Disables NTFS contiguous run allocation ntd Enables NTFS internal diagnostic checking ntic 59 Appendix A Norton Ghost command line switches 60 ntiid ntil ntn ntx y Or Ignores the NTFS volume CHKDSK bit Norton Ghost checks the CHKDSK bit on a NTFS volume before performing operations When Norton Ghost indicates the CHDSK bit is set we recommend running CHKDSK on the volume to ensure the drive is in a sound state before cloning By default Norton Ghost copies partitions participating in an NT volume set stripe set or mirror set using Image All sector by sector copying This switch forces Norton Ghost to ignore the Windows NT volume set partition status and clone the partition as if it were an NTFS partition to allow it to be intelligently cloned on a file by file basis Care should be taken when using this switch Use of the ntiid switch with volume sets and stripe sets is not recommended When cloning mirrored partitions also known as NT software RAID partitions use the following procedure 1 With Windows NT di
23. by clicking on the drive number Drive Size Mb Primary Cylinders Heads Sectors 1 4133 1 527 255 63 2 3831 1 973 128 63 3 3075 2 781 128 63 The Destination Drive dialog box displays the details of every disk Norton Ghost can find on the local machine On selection of the destination drive the Destination Partition dialog box displays 5 Select the destination partition Select destination partition from drive 2 Part Type Description Label Size Data Size 1 Ob Fat32 Ho name 1913 1913 2 Ob Fat32 extd Ho name 1909 1909 Free Total 3831 3823 tree The Destination Partition dialog box displays the details of all the partitions on the selected destination drive On selection of the destination partition Norton Ghost displays the final Proceed with partition load question This is the last chance to back out 37 Chapter 3 Using Norton Ghost Warning Choose carefully as this is the partition that is going to be overwritten Ghost Pro Gd Copyright Gc Symantec Corporation SOFTWARE Type CHTFS1 1500 Hb 221 Hb used DiskLoad from Local file C IHAGE1 6H0 3075 HB Type b Fat321 1913 Mb 1913 Hb used Ho name from Local drive 21 3831 Hb 6 Check the details displayed and ensure the correct options have been selected Do one of the following Select Yes to proceed with the partition cloning Norton Ghost overwrites the destination partition using the partition details contained in
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25. cy of this information However the information contained herein is subject to change without notice Symantec Corporation reserves the right for such change without prior notice 74 8 98 Norton Ghost Personal Edition Disk Replacement Form DISK REPLACEMENT After your 60 Day Limited Warranty if your disk or CD becomes unusable fill out and return 1 this form 2 your damaged disk or CD and 3 your payment see pricing below add sales tax if applicable to the address below to receive replacement disks DURING THE 60 DAY LIMITED WARRANTY PERIOD THIS SERVICE IS FREE You must be a registered customer in order to receive disk replacements FOR DISK REPLACEMENT Please send me ___ 3 5 high density disks replacement CD Replacement Name Company Name Street Address No PO Boxes Please City State Zip Postal Code Country Daytime Phone Software Purchase Date This offer limited to U S Canada and Mexico Outside North America contact your local Symantec office or distributer Briefly describe the problem Disk Replacement Price 10 00 SALES TAX TABLE AZ 5 CA 7 25 CO 3 CT 6 DC 5 75 FL 6 GA 4 IA 5 Sales Tax See Table IL 6 25 IN 5 KS 4 9 LA 4 MA 5 MD 5 ME 6 MI 6 MIN 6 5 MO 4 225 see 908 NC 6 NJ 6 NY 4 OH 5 OK 4 5 PA 6 SC 5 TN 6 TX 6 25 VA 4 5 WA 6 5 Shipping amp
26. d drive Make certain the source drive is completely allocated as Norton Ghost looks for 100 viable media CDR101 Not ready reading drive X Abort Retry Fail A system error message This error is not caused by Norton Ghost It is caused by malfunctioning hardware or software configurations The image file on the CD is not readable To verify this try going into DOS and copying the image file off the CD using copy verification A PPE Diagnostics This appendix contains information that may be helpful for diagnostic purposes Hard drive detection and diagnostic information Norton Ghost has the ability to generate several different diagnostic reports outlining the hard drive devices detected other system related information and error conditions when they are detected Norton Ghost abort error file ghost err An error message consists of an error number a description and possibly a suggestion of what can be done to remedy the problem The Norton Ghost abort error file includes these details along with additional drive diagnostics and details required to assist technical support in diagnosing the cause of the problem The Norton Ghost abort error file is generated when a erroneous condition is detected by the software which Norton Ghost is unable to recover from or work around The ghost err file is generated in the directory where the Norton Ghost executable resides If this location is read only the ghost err file outpu
27. d of this chapter Registering your Symantec product To register your Symantec product please complete the registration card included with your package and drop the card in the mail You can also register via modem during the installation process if your software offers this feature or via fax to 800 800 1438 or 541 984 8020 Technical support Symantec offers an array of technical support options designed for your individual needs to help you get the most out of your software investment World Wide Web The Symantec World Wide Web site http service symantec com is the doorway to a set of online technical support solutions where you will find the following services Interactive problem solver Symantec s online interactive problem solver known as the Support Genie helps you solve problems and answer questions about many Symantec products Product knowledgebases Product knowledgebases enable you to search thousands of documents used by Symantec Support Technicians to answer customer questions 71 Symantec Service and Support Solutions FAQs Frequently Asked Questions documents also known as FAQs list commonly asked questions and clear answers for specific products Ask a tech Ask a tech discussion groups provide a forum where you can ask questions and receive answers from Symantec online support technicians File downloads Point your web browser to http service symantec com to search for and download
28. eeeeeceeeeeeeeeeeeceeeeeeseeeesneeeees 23 Navigating without a MOUSE ssseeiiseeeeiitteeerietttttrittttrrrtttterretrerrene 24 Cloning KO EIKS 24 Cloning from disk to disk 0 ccccccccceceteeeeeeeeeeeeeeeteeeesneeenaes 25 Cloning a disk to image file snnnseeeeeeeeeeeeie eties rirrerrererreerrnne 27 Cloning a disk from an image file c ccceececceeeeeeteeeesteeeeees 29 Cloning partitions e sesessessiieieiieiieieeiesinireiiiierieintinrinrrarnrrnrrerienns 32 Cloning from partition to partition eee 32 Cloning from partition to image file eee eeeeeeeeeeeeteeenees 34 Cloning a partition from an image file 0 00 cc ceeeeeeeteeeeneeenees 36 Managing image files eccccccceeeeeeeceecceeeeeeeeeeeceeeeeseeeeeteeeeseeeens 39 Image files and COMpreSSiON 0 0 ee ee tte teeta 39 Image files and CRC32 ooo ecceeeccccecceceeeeeeeeeeeeeeeesteeeesneeeeaes 40 5 Contents Image files and volume spanning c cc eee eee e tees 40 Image files and tape drives 00 00 te eee eee eee re etter 43 Viewing image file content and selective file restoration 44 Appendix A Norton Ghost command line switches Command line switches ccccccceecseccecseeseeeeccsneceeeecsseseeeeeenttsatens 47 Appendix B Frequently asked questions Appendix C Troubleshooting Norton Ghost error codes ou ceeeeeeceeceeeceecececeeeeceesesueeeteseeseeaaeeteeeenes 67 Appendix D Diagnostics Hard drive d
29. eeps finding a new NIC card The NIC card is the same as on my model machine Why Plug and play at times will see and find devices twice or more To avoid this remove the device and all the protocols from the model BEFORE saving the image or cloning After cloning restart Windows 95 will detect the card for the first time and request the drivers These drivers can be saved in the image file for easy access after cloning Does Norton Ghost support Macintosh No If accidentally specify the wrong destination drive is there any way to restore the original contents No Norton Ghost completely overwrites the target hard disk or partition Be careful when selecting the destination and ensure the operation you have selected is correct when Norton Ghost asks if you are sure you want to proceed Does Norton Ghost support spanning multiple JAZ or ZIP drives Yes A P P E Troubleshooting Browse through the Frequently asked questions on page 65 for answers to commonly asked questions If an error code is reported find its meaning and possible resolution in the following table Norton Ghost error codes A Norton Ghost error message consists of an error number a description and possibly a suggestion of what can be done to remedy the problem Below is a list of the more common errors that Norton Ghost may report Refer to Diagnostics on page 69 for information on the ghost err file generated when an abort error occurs
30. end on your individual network requirements These can include converted twisted pair cables coaxial hub and MAU based setups Run the Network Interface Card setup program and configure the card Set up NetBIOS Here is an example of loading NetBIOS in your startnet bat or autoexec bat LSL COM REM Comment replace NE2000 COM with your NIC driver NE2000 COM IPXODI COM NETBIOS EXE An example of the net cfg for an NE2000 NIC set up the NIC link driver NE2000 _int 10 _port 300 Select which computer is the master the machine from which you control the connection and which is the slave the other machine participating in the connection All operator input will be on the master computer See Peer to peer connections on page 18 to choose which will be the master and which machine will be slave 19 Chapter 2 Setting up Norton Ghost 20 Using Norton Ghost This chapter describes how to perform operations The procedures assume that all hardware is configured properly and communication methods are established See Setting up transfer methods on page 17 for more information Information on the following tasks is provided Starting Norton Ghost Navigating in Norton Ghost without a mouse Cloning disks Cloning partitions Managing image files What you need to do The following section gives a quick overview of the ways you can use Norton Ghost to perform everyday tasks 1 Identify what you
31. es Files specified before the first Partition x heading will be used to match files in any partition A directory of matches any subdirectory regardless of nesting The above exclusion file will match any file with an extension of 1 in any subdirectory on the second partition Apart from this wildcards should be used for files not for directories crcignore Ignores CRC errors CRC errors indicate data corruption This switch overrides the CRC error detection to allow a corrupted image file to be used Note that using this switch will leave the corrupted files in an unknown state Dumps disk metrics information to the dump log file ghststat dmp The file location can be altered using the dfile filename switch dfile filename Changes the path and filename of the dump log file created using the dd switch This switch can not be included in the ghost switch text file Displays diagnostics This is useful for Technical Support purposes For each disk present on the machine the physical attributes such as drive cylinders heads sectors per track and total sectors are displayed For each partition present on each disk the number type physical logical flag starting sector and number of sectors are displayed The diagnostics may be redirected to a file and given to Technical Support to assist with problem solving Example ghostpe exe di gt diag 1s will output disk diagnostics to the file diag_ls dl numbe
32. es accordingly Head sector and cylinder information in partition tables is adjusted to match the geometry of the destination disk Partitions are not resizeable and you will need an identical or larger disk than the original to restore to Norton Ghost does not wipe the destination disk when restoring from a id image Geometry differences between disks may leave some tracks on the destination disk with their previous contents Use the ia mage All switch instead of the id switch when copying partition to partition or partition to image An individual partition can be restored from an image created with id LPT master mode This switch causes Norton Ghost to automatically go into LPT master mode and is the equivalent of selecting LPT Master in the Command line switches main menu See Peer to peer connections on page 18 for more information lps LPT slave mode This switch causes Norton Ghost to automatically go into LPT slave mode and is the equivalent of selecting LPT Slave in the main menu See Peer to peer connections on page 18 for more information memcheck Activates internal memory usage checking for technical support nbm NetBIOS master mode This switch causes Norton Ghost to automatically go into NetBIOS master mode and is the equivalent of selecting the NetBIOS Master option from the main menu See Peer to peer NetBIOS network connections on page 18 for more information nbs NetBIOS sl
33. essneentesnieetneeeeeeees 8 Clone internal hard disk drives and individual partitions 8 Save and load image files to and from removable media 9 Clone hard disk drives and partitions peer to peer 10 Setting up Norton Ghost Minimum system requirements 00 cc eee teeter eee eeeneee 13 Hardware requirements for Norton Ghost transfer modes 14 Installing Norton Ghost Personal Edition 0ccccccceeeceestseeeeeeees 14 Installing Norton Ghost in Windows c ccccceeetteeesteeeeees 14 Installing Norton Ghost in DOS 0 c ceeeeceecceeeeeteeeeeeceeeeeees 15 Uninstalling Norton Ghost 0 ccccececcceceeeeeeeeeeeecceeeeseeseneeesteeeee 16 Uninstalling Norton Ghost in Windows cccceccseeeeeeeeeeeees 16 Uninstalling Norton Ghost in DOS o eeccceeccceeeeeeeeeeesteeeeees 16 Setting up a DOS boot disk 0 0 ccecceceesteeeeeeeeeeeeeeeneeeseeneenaaes 16 Setting up transfer Methods cccceceeeeteeeteeeeeeeeeeesneeeseesnrensaes 17 Internal DAVES seri rore irr aera keen deca voandecen eens detansseagensens s 17 LOGCal devices serari EEA EEE I E AEA 17 Peer to peer CONNECTIONS sessesiserreeerieettesrtrrstterstrenrrernsrrrere 18 Peer to peer parallel port connections 0 00 eee 18 Peer to peer NetBIOS network connections n 18 Using Norton Ghost What you need to dO sisrssrerrieriererbririnri irinse ri na inir niniin 21 Starting Norton Ghost c cccccececeeee
34. etection and diagnostic information 0 ceeeeecee 69 Norton Ghost abort error file ghost err sesser 69 Hard disk geometry diagnostics 0 ccccccceeceeeeeeteeeeeeeeeeeees 70 Full diagnostic statistics dump SUMMAry eee 70 Symantec Service and Support Solutions Disk Replacement Form Index About Norton Ghost Personal Edition Norton Ghost is the fast and reliable software solution to satisfy all your PC disk cloning and copying needs upgrading hard drives backing up for disaster recovery or migrating from your old PC to a new PC Caution Norton Ghost Personal Edition is a powerful utility program that performs complex operations on your computer It is recommended for experienced and highly skilled PC users only Norton Ghost clones either complete disks or specified partitions An entire disk can be either cloned directly from one disk to another or saved into a Norton Ghost image file The image file can be used as a template to create copies of the original disk The contents of a partition can be copied to another partition Selected partitions can be copied to an image file that is used as a template to create copies of the original partitions When cloning complete hard drives procedures such as FDISK and FORMAT are a thing of the past Norton Ghost dynamically partitions and formats a target disk on the fly The source and target disks can be different sizes Norton Ghost adjusts t
35. ethods of cloning and offer a simple quick hard disk drive backup or migration tool By using a second hard disk drive as a backup it can be used to replace the original in the event of its failure or corruption reducing the downtime of the machine Norton Ghost s ability to resize the partitions and file systems it understands while cloning disk to disk simplifies upgrading to a larger hard disk drive Install the new hard disk drive hardware as required then run Norton Ghost from a boot disk to migrate the contents of the old drive to the larger drive This leaves the original disk untouched and available until the new system configuration is completed Caution Make sure you correctly identify and select the source and destination disks as the operation cannot be undone Save and load image files to and from removable media It is possible to burn image files onto a CD or to save an image file to a ZIP drive JAZ drive Superdisk or other removable media For ZIP JAZ Superdisk and removable media Norton Ghost writes and reads directly to and from the device providing that the device is working and has a DOS drive letter When creating the image of the model for storage on a CD we recommend bringing the image down onto the PC that has the writing software and then creating the CD Norton Ghost can be included on the created CD To create a CD image file for later restoration 1 Save the model hard disk to an image fi
36. ghostpe exe clone mode copy src 1 dst 2 To connect using NetBIOS to another machine running Norton Ghost in slave mode and save a disk image of local drive two to the remote file c drive2 gho ghostpe exe clone mode dump src 2 dst c drive2 gho nbm The slave machine can be started with ghostpe exe nbs To copy the second partition of the local drive one the first partition of local drive ghostpe exe clone mode pcopy src 1 2 dst 2 1 To load drive two from an image file and resize the destination partitions into a 60 40 allocation ghostpe exe clone mode load src g 2prtdisk gho dst 2 sze1 60P sze2 40P To clone a three partition disk and keep the first partition on the destination drive the same size as on the source disk but divide up the remaining space between the other partitions leaving no unallocated space ghostpe exe clone mode copy Src 1 dst 2 szel F sze2 V sze3 V To load drive one from an image file and resize the first partition to 450 MB the second to 1599 MB and the third to 2047 MB ghostpe exe clone mode load src g 3prtdisk gho dst 1 sze1 450M sze2 1599M sze3 2047M To load a disk from an image file and resize the last partition to its capacity The first partition utilizes the remaining space ghostpe exe clone mode load srce g 2prtdisk gho 51 Appendix A Norton Ghost command line switches dst 1 szeL CRC32 The CRC32 switch allows making a list of the files on a disk or part
37. hat it discovers You can change the size of any target FAT or NTFS partition at this stage simply by entering the new size in megabytes You cannot enter a value that exceeds the available space is beyond the file systems limitations or is not large enough to contain the data Cloning disks 6 held in the source partition On selecting OK Norton Ghost displays the final Proceed with disk load question This is the last chance to back out Check the details displayed and ensure the correct options have been selected Do one of the following Select Yes to proceed with the disk cloning Norton Ghost creates the destination drive using the source image file drive details If you need to abort the process use Ctrl C but be aware that this leaves the destination drive in an unknown state Warning Only select Yes if you are really sure you want to proceed The destination drive will be completely overwritten with no chance of recovering any data Select No to return to the menu Copyright Cc Symantec Corporation L SOFTWARE Local file C IHAGE1 6H0 3075 HB Local drive 2 3831 Mb Note Spanned and split image files are handled as outlined in the image file management section See Managing image files on page 39 When the disk image load is complete reboot the machine Norton Disk Doctor ScanDisk or a similar utility can then be run to verify the integrity of the destination d
38. he partition copy If you need to abort the process use Ctrl C but be aware that this leaves the destination drive in an unknown state Warning Only select Yes if you are really sure you want to proceed The destination partition will be completely overwritten with no chance of recovering any data Select No to return to the menu 7 When the partition copy is complete reboot the destination machine Norton Disk Doctor ScanDisk or a similar utility can then be run to verify the integrity of the destination partition Cloning from partition to image file To clone a partition to an image file 1 From the main menu select Partition gt To Image The Source Drive dialog box displays 2 Select the source drive 34 Cloning partitions The Source Drive dialog box displays the details of every disk Norton Ghost can find on the local machine On selection of the source drive the Source Partition dialog box displays 3 Select the source partitions to be included in the destination image file Select source partitions from drive 3 Volume Size Data Size Part Type Description Label in Mb in Mb 3 Ob Fat3 extd NO NAME 752 14 Free 70 Total 3075 321 The Source Partition dialog box displays the details of all the partitions on the selected source drive Multiple partitions may be selected On selecting OK the File Locator dialog box displays 4 Select the image file Do one of the following T
39. he position and size of the target partitions automatically FAT12 FAT16 FAT32 and NTFS partitions are expanded or contracted to fit the target The source and target disk can be on the same computer or the target disk can be on a different computer providing the two computers are connected through NetBIOS or the parallel ports Norton Ghost copies every required partition regardless of type from the source disk or image file to the target If the source and target disks are identical in size and structure Norton Ghost can perform a sector by sector copy Because this is seldom the case and does not allow the resizing of Chapter 1 About Norton Ghost Personal Edition partitions Norton Ghost positions each partition or logical drive on the target disk using the same rules as FDISK copying the partitions on a file by file basis An image file can be stored on a CD Superdisk JAZ or ZIP drive or other removable media This file can be used for backup or for cloning copies of the original disk Norton Ghost runs in DOS with a simple graphical interface Alternatively to simplify repetitive tasks command line switches can automate operation The Norton Ghost installation CD contains these additional utilities that work with Norton Ghost Ghost Explorer recovers and deletes individual directories and files from an image file GDISK is a complete replacement for the FDISK and FORMAT utilities that allows on the fly form
40. here is not enough space on the destination volume and asked whether to enable spanning the image file Norton Ghost assumes compression will reduce the size of the image by one third when determining whether the image will fit Alternatively the span and split command line switches can be used to configure Norton Ghost on start up to use image file splitting See Norton Ghost command line switches on page 47 for more information The following message displays Compress Image 41 Chapter 3 Using Norton Ghost 42 If you select compression and there is still a possibility of insufficient space the following message displays Question Before starting to save the disk contents to the image file Norton Ghost displays the source and destination details and gives you a chance to back out The default is to back out Once the process starts the image file creation continues until the destination volume is filled up You are prompted to either select Enter to continue or specify where the next span of the image file is to be located Select OK to continue on the same form of media or enter a filename to span to a different location For example if you started spanning onto a JAZ drive and wish to span a 3 0 GB drive onto just JAZ disks select Enter to continue on JAZ disks If you wish to span across different forms of media selecting FileName gives you the option to span onto a different location Cau
41. iles very quickly For more information on Ghost Explorer see the Ghost Explorer online help 45 Chapter 3 Using Norton Ghost 46 A P P E Norton Ghost command line switches Norton Ghost can be run Interactively with no command line switches Interactively with selected switches The Norton Ghost command line switches are used to alter Norton Ghost s behavior and automate procedures To list Norton Ghost s command line switches type ghostpe exe h A hyphen or a slash must proceed all switches apart from Switches are not case sensitive They can be entered in upper lower or mixed case Command line switches filename Specifies a file containing additional command line switches that should be read filename indicates the path and filename of the command line switch file The command line switch file can include any Norton Ghost command line switches except for afile and dfile The Norton Ghost command line switch file must be a text file with each switch on a new line This feature allows you to exceed the DOS command line limit of 150 characters Example ghostpe exe ghswitch txt Example command line switch file contents 47 Appendix A Norton Ghost command line switches clone mode pdump src 1 2 dst g part2 gho fcr afile filename Overrides the default abort error log file ghost err to the directory and file given in filename autoname Automatica
42. ition Peer to peer parallel port connections Peer to peer NetBIOS network connections 18 Slave Machine containing destination disk Machine receiving destination image file Machine containing source image file Machine containing destination partition Machine receiving destination image file Machine containing source image file Connect both computers through the LPT port with a parallel data transfer cable Norton Ghost must be running under DOS on both computers The parallel port must be set to bidirectional or EPP or ECP but not unidirectional You may need to experiment with the mode for best performance Select which computer is the master the machine from which you control the connection and which is the slave the other machine participating in the connection All operator input will be on the master computer Use the previous table to choose which machine will be the master and which will be slave NetBIOS is only available for peer to peer connections Sample third party files are available on the Symantec FTP site at ftp ftp symantec com public english_us_canada products ghost Setting up transfer methods Sourcing NetBIOS The following steps explain the NetBIOS setup procedure 1 2 Install network interface cards Once the network interface cards are installed the two peer machines need to be connected using cabling The type and setup of the connection will dep
43. ition or in an image file with CRC values for each and to verify that list against the original or a clone The purpose is to allow both quick listing of the contents of an image file and verification that a disk created by Norton Ghost contains the same files as the original CRC checking works file by file with FAT partitions NTFS partitions are CRC checked within an image file by each MFT table It is not possible at present to obtain a list of files failing a CRC check with an NTFS file system When a CRC file is created for an NTFS partition only a single CRC value is generated You can also create a CRC file from an image file and verify against a disk The full syntax for this switch is CRC32 action create verify pcreate pverify dcreate dverify src Disk Spec Part Spec File crcfile File vlist File vexcept File Note that no spaces are allowed in the command line crcfile File ASCII CRC32 file default ghost cre vlist File Verification list file default ghost s vexcept File Verification exception file no default The possible actions with descriptions are create Create an ASCII CRC32 file from a disk verify Verify a disk from a CRC32 file pcreate Create an ASCII CRC32 file from a partition pverify Verify a partition from an ASCII CRC32 file 52 Command line switches dcreate Create an ASCII CRC32 file from an image file dverify Verify an image file from an ASCII
44. le using Norton Ghost and the split command line option 2 Run the CD writing software and save the image onto the CD Chapter 1 About Norton Ghost Personal Edition For restoration purposes once the device is working and has a drive letter Norton Ghost can use that drive to perform the required task Clone hard disk drives and partitions peer to peer Peer to peer connections are typically used when there are two computers that you wish to connect Norton Ghost gives you the choice of connecting through the NetBIOS or through the LPT printer parallel port In both cases one computer becomes the master the other the slave See Peer to peer connections on page 18 for more information To connect through the printer port you need a parallel data transfer cable plugged into the LPT port of both computers To connect through NetBIOS you need a network card in each computer a converted Ethernet cable and the appropriate networking software In general connecting through the network gives two to five times the performance of an LPT connection For NetBIOS and LPT connections one machine must act as the master and the other the slave All operator input will be on the master computer Using the NETBIOS interface With Ethernet or Token Ring it is possible to clone between two machines using their network interface cards through the NetBIOS protocol interface By purchasing or making a custom connectivity Ethernet
45. les spanned 39 restore See image files See procedures S SCSI tape 14 setup 17 switches 62 63 See also image files sector bad 48 57 63 sector by sector copy 57 setup 17 quick guide 21 23 See also parallel port transfer See also SCSI Tape See also NetBIOS See also procedures slave 10 11 18 spanning See image files spanned system requirements See Ghost Index T tape drive See image files See SCSI tape U uninstalling 16 W Windows running Ghost inside 23 Z Zip drive See image files spanned 79 Index 80
46. lly names spanned image files during creation Avoids the user prompt asking for confirmation of the next destination location for the remainder of the image file bfc x Handles bad FAT clusters when writing to disk If this switch is set and the target partition is FAT Norton Ghost will try to work around bad sectors The x value indicates the maximum number of bad sectors allowed to be handled by Norton Ghost The default value is 500 Norton Ghost will abort when a bad sector is encountered in a non FAT partition after the maximum number of bad clusters is exceeded or if the switch is not selected chkimg filename Checks the integrity of the image file indicated by filename clone The full syntax for this switch is clone MODE copy load dump pcopy pload pdump SRC dri ve file drive partition MTx DST drive file drive partit ion MTx SZE E F L n nnnnM nnP F V Clone operation switch Note that no spaces are allowed in the command line This switch allows automation of Norton Ghost operations and has a series of arguments that define the operation parameters 48 Command line switches MODE copy load dump pcopy pload pdump MODE defines the type of clone command copy load dump poopy pload pdump SRC drive file drive disk to disk copy file to disk load disk to file dump partition to partition copy file to partition load partition to file dump
47. log box displays 4 Select the destination drive Select local destination drive by clicking on the drive number Drive Size Mb Primary Cylinders Heads Sectors 1 4133 1 527 255 63 2 3831 1 973 126 63 3 3075 2 781 128 63 The Destination Drive dialog box displays the details of every disk Norton Ghost can find on the destination machine For peer to peer connections the slave machine is the destination On selection of the destination drive the Destination Partition dialog box displays 5 Select the destination partition Select destination partition from drive 2 Part Type Description Label Size Data Size 1 0b Fat32 No name 3823 3823 Free Total 3831 3823 The Destination Partition dialog box displays the details of all the partitions on the selected destination drive On selection of the destination partition Norton Ghost displays the final Proceed with partition copy question This is the last chance to back out 33 Chapter 3 Using Norton Ghost Warning Choose carefully as this is the partition that is going to be overwritten Ghost Pro Gd Copyright Gc Symantec Corporation SyF SOFTWARE Type HTFS 1500 Hb 221 Hb used HinWT from Local drive 3 3075 Hb Type b Fat321 3823 Hb 3823 Hb used Ho name from Local drive 2 3831 Hb 6 Check the details displayed and ensure the correct options have been selected Do one of the following Select Yes to proceed with t
48. n Fat16 extd NO NAME 3 0b Fat32 extd NO NAME Free The Destination Drive Details dialog box displays a suggested partition layout for the destination drive By default Norton Ghost allocates any extra space that the new disk has to the first FAT or NTFS partition that it discovers You can change the size of any destination FAT or NTFS partition at this stage simply by entering the new size in megabytes You cannot enter a value that exceeds the available space is beyond the file systems limitations or that is not large enough to contain the data held in the source partition On selecting OK Norton Ghost displays the final Proceed with disk clone question This is the last chance to back out Ghost Pro Copyright Cc Symantec Corporation SOFTWARE Local drive 3 3075 Mb Local drive 2 3831 Mb 5 Check the details displayed and ensure the correct options have been selected Do one of the following Cloning disks 6 Select Yes to proceed with the disk cloning The system performs a quick integrity check of the file structure on the source disk and then copies the source disk to the destination If you need to abort the process use Ctrl C but be aware that this leaves the destination disk in an unknown state Warning Only select Yes if you are really sure you want to proceed The destination drive will be completely overwritten with no chance of recovering any data Select No to return
49. n replace any defective media returned to Symantec within the warranty period or refund the money you paid for the Software Symantec does not warrant that the Software will meet your requirements or that operation of the Software will be uninterrupted or that the Software will be error free THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE e Disclaimer of Damages REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN NO CASE SHALL SYMANTEC S LIABILITY EXCEED THE PURCHASE PRICE FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether you accept the Software e U S Government Restricted Rights RESTRICTED RIGHTS LEGEND All Symantec products and documentation are commercial in nature
50. nclude SWAPPER DAT WIN386 SWP SPART PAR PAGEFILE SYS HYBERN8 386SPART PAR GHOST DTA and DOS DATA SF Can I run Norton Ghost inside Windows 95 98 NT or OS 2 It is best to run Norton Ghost in DOS mode only Norton Ghost should not be run in Windows NT or OS 2 Norton Ghost will run in a DOS box of Windows 95 98 but caution should be observed When the operating system is running there may be files open or in a changing state which if cloned will result in the destination being in an unknown state In addition if you overwrite partitions the system must be restarted before using them If I shouldn t run Norton Ghost inside the operating system how should launch Norton Ghost It is best to execute Norton Ghost at the true DOS level not a DOS window inside the operating system Hitting F8 while Starting Windows 95 98 works well or you can create a floppy boot disk and then launch Norton Ghost know I should launch Norton Ghost outside the operating system but then don t have access to a JAZ ZIP or CD ROM drive for saving and loading disk images How do work around this Create a bootable disk with the DOS based drivers required to access these devices 65 Appendix B Frequently asked questions 66 Can Norton Ghost compress an image file Yes Norton Ghost includes several levels of compression that offer a range of performance and storage gains After cloning and restarting Windows 95 Windows 95 k
51. o another disk Norton Ghost examines the source partition and decides whether to copy just the files and directory structure or to do a sector by sector copy If it understands the internal format of the partition it defaults to copying the files and directory structure Generally this is the best option but occasionally if a disk has been set up with special hidden security files that are in specific positions on the partition the only way to reproduce them accurately on the target partition is through a sector by sector copy Image Boot Copies the entire boot track including the boot sector when creating a disk image file or copying disk to disk Use this switch when installed applications such as boot time utilities use the boot track to store information By default Norton Ghost copies only the boot sector and does not copy the remainder boot track You cannot perform partition to partition or partition to image functions with the ib switch Image Disk Similar to ia Amage All but also copies the boot track as in ib mageBoot extended partition tables and unpartitioned space on the disk When looking at an image made with id you will see the unpartitioned space and extended partitions in the list of partitions The id switch is primarily for the use of law enforcement agencies who require forensic images When Norton Ghost restores from a id image it relocates partitions to cylinder boundaries and adjusts partition tabl
52. ompression may affect the speed of operations On selection of a compression type Norton Ghost estimates the amount of space available for the destination image file If there is insufficient space Norton Ghost prompts you to enable spanning of image files Note If spanning is enabled Norton Ghost prompts for the additional disks and volumes See Image files and volume spanning on page 40 for more information Cloning disks Norton Ghost displays the final Proceed with disk dump question This is the last chance to back out Copyright Cc Symantec Corporation Tan SOFTWARE Local drive 2 3831 Hb Local file C IMAGE1 6HO 5 Check the details displayed and ensure the correct options have 6 been selected Do one of the following Select Yes to proceed with the image file creation The system performs a quick integrity check of the file structure on the source disk and then copies the source disk to the destination image file If you need to abort the process use Ctrl C but be aware that this leaves the destination image file in an unknown state Select No to return to the menu After the image file creation is complete Norton Ghost can verify the integrity of the image file From the main menu select Check gt Image File Cloning a disk from an image file To clone a disk from an image file 1 From the main menu select Disk gt From Image Norton Ghost displays the File Locator
53. on the windows directory and any exe files on the first partition and any file that ended with the me txt on the second partition sleep x Slows Norton Ghost operation The greater the x value the slower Norton Ghost will operate span Enables spanning of image files across volumes split x Splits image file into x MB spans Use this to create a forced size volume set For example if you would like to force smaller image files from a 1024 MB drive you could specify 200 MB segments For example ghostpe exe split 200 will divide the image into 200 MB segments tapebuffered Default tape mode Sets the ASPI driver to report a read write as successful as soon as the data has been transferred to it Useful when using older or unreliable tape devices or sequential media tapeeject Forces Norton Ghost to eject the tape following a tape operation Earlier versions ejected the tape by default By default Norton Ghost does not eject the tape and rewinds the tape before exiting to DOS tapesafe 62 Command line switches Sets the ASPI driver to report a read write as successful only when the data has been transferred to the physical medium Useful when using older or unreliable tape devices or sequential media tapespeed x Allows control of tape speed Where x equals 0 to F 0 is default 1 F increases tape speed Only use this when the tape does not work correctly at the speed used by Norton Ghost ta
54. on list file To verify the contents of the primary drive against a CRC32 file ghostpe exe CRC32 action verify src 1 crcfile myfile txt vlist myfile out vexcept myfile exc Same as above with the inclusion of the EXCEPTION argument that excludes compared files based upon its entries VEXCEPT The VEXCEPT argument specifies files that are not checked with CRC This is normally used to exclude files that are always changed on boot A sample exception file follows ghost exclusion list PERSONAL PHONE partition 1 WINDOWS COOKIES WINDOWS HISTORY WINDOWS RECENT WINDOWS USER DAT WINDOWS TEMPOR 1 CACHE1 WINDOWS TEMPOR 1 CACHE2 WINDOWS TEMPOR 1 CACHE3 WINDOWS TEMPOR 1 CACHE4 partition 2 1 end of list The exclusion list is case sensitive all files should be specified in upper case The wildcard follows Unix rule it is more powerful than the MS DOS In particular it matches the as well as any other character but other characters can follow the Thus a wildcard of br will match any files containing the letters br for example brxyz txt abr txt abc dbr The specification of WINDOWS COOKIES in the example above means match all files in the subdirectory WINDOWS COOKIES that have an extension To match all files with or without an extension WINDOWS COOKIES should be used Short filenames should be used in exclusion files Command line switch
55. on which accompanies the Software iii sublicense rent or lease any portion of the Software iv reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software or v use a previous version or copy of the Software after you have received a disk replacement set or an upgraded version as a replacement of the prior version unless you donate a previous version of an upgraded version to a charity of your choice and such charity agrees in writing that it will be the sole end user of the product and that it will abide by the terms of this agreement Unless you so donate a previous version of an upgraded version upon upgrading the Software all copies of the prior version must be destroyed e Sixty Day Money Back Guarantee If you are the original licensee of this copy of the Software and are dissatisfied with it for any reason you may return the complete product together with your receipt to Symantec or an authorized dealer postage prepaid for a full refund at any time during the sixty day period following the delivery to you of the Software e Limited Warranty Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to you Your sole remedy in the event of a breach of this warranty will be that Symantec will at its optio
56. out having to restore the complete partition or disk Image files and compression Image files created in Norton Ghost support several levels of data compression When using Norton Ghost in interactive mode three compression options are provided none fast and high The Norton Ghost command line switches provide access to nine levels of compression The compression switch Z is detailed in Appendix A As a general rule the more compression you use the slower Norton Ghost will operate However compression can improve speed when there is a data transfer bottleneck There is a big difference in speed between high compression and no compression when creating an image file on a local disk Over a NetBIOS connection fast compression is often as fast as or faster than no compression Over a parallel cable high compression is often faster than no compression because fewer bytes need to be sent over the cable Decompression of high compressed images is much faster than the original compression The level of compression you should select depends on your own individual requirements 39 Chapter 3 Using Norton Ghost Image files Image files 40 and CRC32 Cyclic Redundancy Checking CRC is a data error checking technique CRC ensures that the original data that was written to the image file is the same as the data that is being used from the image file The 32 value in CRC32 indicates the CRC technique uses a 32 bit value to store e
57. partition MTx SRC defines the source for the operation selected by the clone mode option Mode copy dump load pcopy pdump pload DST drive file drive DST defines the Mode copy load Description of SRC option Source disk number For example disk one is represented by SRC 1 The image file source location drive path and filename or device If using a tape drive device set to MTx x 0 Source partition number 1 2 indicates the second partition on drive one Partition image filename or device and partition number g images disk1 img 2 indicates the second partition in the image file partition MTx destination location for the operation Meaning Destination drive For example disk two is represented by DST 2 49 Appendix A Norton Ghost command line switches 50 dump Disk image filename for example g images system2 img If using a tape drive set to MTx x 0 pcopy pload Destination partition For example 2 2 indicates the LOAD pdump second partition on drive two Partition image filename e g g images part1 img 2 SZE E I FIL n nnnnM nnPi F V SZE is used to set the size of the destination partitions for either a disk load or disk copy operation Available Options E n xxxxM n mmP The size of all partitions except the last partition will remain fixed The last partition will be resized to the maximum allowed size Resizes the fir
58. peunbuffered vdw Sets the ASPI driver to report a read write as successful only when the data has been transferred to the tape drive It is possible that this occurs before the data is actually physically written to the medium If this switch is set Norton Ghost will use the disk s verify command to check every sector on the disk before it is written The action Norton Ghost takes if a sector fails the verify depends on the bfc switch ver Displays the version number of Norton Ghost ver value Tests the version number of Norton Ghost If the version number value given is less than the version number of Norton Ghost Norton Ghost will operate normally If the version number value given is greater than the version number of Norton Ghost Norton Ghost will abort and exit before carrying out the command wd Disables disk caching on destination disk WS Disables disk caching on source disk Z Compress when saving a disk or partition to an image file 63 Appendix A Norton Ghost command line switches z or z1 low compression fast z2 high compression medium 73 thru z9 higher compression slower 64 Frequently asked questions When I compare the contents of the original source disk to the disk Norton Ghost created there is a difference in the number of files Why In addition to files skipped using the skip switch some temporary files are not included when cloning a FAT volume These i
59. r Specifies the highest BIOS fixed disk slot to attempt to detect Solves problems where some Phoenix BIOS based systems may hang when Norton Ghost attempts to detect disks or when all disks do not appear in 55 Appendix A Norton Ghost command line switches 56 f32 64 Norton Ghost This switch may also assist when tape drives are incorrectly reported as drives Valid values for number are 128 to 255 Allows Norton Ghost to convert all FAT16 volumes to FAT32 volumes when the destination partition is larger than 2047 MB in size Caution ensure that the installed operating systems requiring access to the volumes that will be converted support FAT32 Allows Norton Ghost to resize FAT16 partitions to be greater than 2047 MB using 64K clusters This is only supported by Windows NT Do not use on systems including other operating systems fatlimit fcr ffi ffs ffx finger Limits the size of NT FAT16 partitions to 2047 MB Useful when Windows NT OS FAT16 partitions are present on the disk and 64K clusters are not wanted Creates a CRC32 file called ghost crc while creating an image file Forces the use of direct IDE access for IDE hard disk operations By default direct IDE access is only used for disks greater than 1024 cylinders when Extended Int13 is not supported This switch does not have any effect when running Norton Ghost in Windows 95 98 Prefer the use of direct ASPI SCSI disk access for SC
60. rademarks of Novell Corporation 3Com and EtherLink are registered trademarks of 3Com Corporation Compaq is a registered trademark of Compaq Corporation Zip and Jaz are registered trademarks of Iomega Corporation SuperDisk is a trademark of Imation Enterprises Corporation Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Printed in the United States of America 10 9 8 7 65 43 2 1 SYMANTEC LICENSE AND WARRANTY NOTICE SYMANTEC LICENSES THE ENCLOSED SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGREEMENT PLEASE READ THESE TERMS CAREFULLY IF YOU DO NOT AGREE TO THESE TERMS THEN SYMANTEC IS UNWILLING TO LICENSE THE SOFTWARE TO YOU IN WHICH EVENT YOU SHOULD RETURN THE FULL PRODUCT WITH PROOF OF PURCHASE TO THE DEALER FROM WHOM IT WAS ACQUIRED WITHIN SIXTY DAYS OF PURCHASE AND YOUR MONEY WILL BE REFUNDED LICENSE AND WARRANTY The software which accompanies this license the Software is the property of Symantec or its licensors and is protected by copyright law While Symantec continues to own the Software you will have certain rights to use the Software after your acceptance of this license Except as may be modified by a license addendum which accompanies this license your rights and obligations with respect to the use of this Software are as follows e You may G use the Software
61. rive 31 Chapter 3 Using Norton Ghost Cloning partitions Partition cloning procedures are accessed from the main menu To specify a transfer method select one of the following Local LPT gt Master NetBIOS gt Master The source and destination partitions must be correctly configured before cloning partitions Cloning from partition to partition A destination partition must be correctly configured before Norton Ghost can clone another partition into it To clone from partition to partition 1 From the main menu select Partition gt To Partition The Source Drive dialog box displays 2 Select the source drive Select local source drive by clicking on the drive number Drive Size Mb Primary Cylinders Heads Sectors 1 4133 1 527 255 63 2 3831 1 973 128 63 3 3075 2 781 128 63 The Source Drive dialog box displays the details of every drive Norton Ghost can find on the local machine On selection of the source drive the Source Partition dialog box displays 32 Cloning partitions 3 Select the source partition Select source partition from drive 3 Part Type Description Label Size Data Size 1 0 NTFS WinNT 1500 221 2 06 Fat16 extd NO NAME 752 86 3 Ob Fat32 extd NO NAME 752 14 Free Total 3075 321 The Source Partition dialog box displays the details of all the partitions on the selected source drive On selection of the source partition the Destination Drive dia
62. rk connection which includes one of the following m Crossover Ethernet cable pins 1236 gt 3612 Coaxial cable Standard cables with hub or MAU NetBIOS network software DOS ASPI driver SCSI tape drive Tape media Removable media drive and media Media drivers required to use in DOS CD ROM writer CD ROM writer disk creation software Installing Norton Ghost Personal Edition Norton Ghost installation requires you to run the setup program or copy the Norton Ghost executable to the location from which it will be run depending on whether you install in Windows or DOS Installing Norton Ghost in Windows To install Norton Ghost in Windows 1 Insert the Norton Ghost Personal Edition CD in your CD ROM drive After a moment the Norton Ghost setup program starts automatically If the setup program does not start automatically Autorun might be disabled on your computer 14 Installing Norton Ghost Personal Edition To manually start the installation double click the My Computer icon on your desktop Then locate and double click SETUP EXE on the installation CD Note If you do not have a CD ROM drive see the Disk Replacement form in this guide for information about getting floppy disks Follow the instructions that appear on the screen The setup program places a Norton Ghost Personal Edition program group in your Start menu and installs the files necessary to run Norton Ghost Personal Edition
63. rprint See Ghost format logical 7 G Ghost features memory requirements 8 fingerprint 57 image file See image files introduction 7 system requirements 13 See also uninstalling See also procedures hard disk See also procedures Ghost Explorer 44 Ghost operation operating system 23 ghost err See abort log H hard disk cloning 7 8 upgrading 8 I image files 39 45 CDROM 9 compression 28 39 63 CRC See CRC32 creating 41 insufficient space 41 77 Index See also image files multi segment See also image files spanned features 39 loading 43 multi segment 40 43 48 62 password 61 SCSI tape 43 size limited See image files multi segment spanned 41 43 48 62 split See image files multi segment standard 40 viewing contents 44 installation 14 15 J Jaz drive See image files spanned L LPT See parallel port transfer M master 10 11 18 N NetBIOS 10 14 setup 18 19 22 See also automation network See also NetBIOS O operations See procedures P parallel port transfer 11 14 automation 58 setup 18 22 See also master 78 See also slave partition cloning 7 peer to peer connection LPT See parallel port transfer procedures 21 23 disk 24 31 from image file 29 31 to disk 25 27 to image file 27 29 partitions 32 38 from image file 36 38 to image file 34 36 to partition 32 34 R removable media 8 14 See also image fi
64. rror checking information The use of CRC32 increases detection of errors in the image file When image files are created CRC32 details are embedded into the file to ensure image file corruption can be detected when it is being restored to disk CRC32 is currently included on a file by file basis with FAT partitions and on a MFT table basis for NTFS partitions In addition to image file error detection the CRC values can be used to verify that image files and partitions or disks are identical This can offer an additional detection method against bad sector writes and other drive anomalies that may be missed during normal imaging checks A text file containing CRC values and associated file attributes can be generated using the CRC32 command line switch These switches and functions are detailed in Appendix A and volume spanning Standard image files Standard image files consist of a single file that contains the contents of the complete disk or required partitions This type of image file is used for storing system configurations on hard disk drives and tape drives where the volume is large enough and capable of holding the complete image file in one piece Size limited multi segment image files There are situations where it may not be practical to have a standard image file Norton Ghost can split up an image file into segments known as spans that are limited to a user specified size This option is most commonly used to limit
65. s in the Ghost directory on your hard drive Setting up a DOS boot disk Norton Ghost is a DOS based application that should be run in DOS mode outside of Windows On some systems such as Windows NT Windows 2000 and other non DOS operating systems a DOS boot disk must be used to start the system to allow Norton Ghost to operate Additional DOS drivers may be required to allow Norton Ghost to access local hardware The configuration files on a DOS boot disk can be altered to load these drivers as detailed in Setting up transfer methods on page 17 To create a DOS boot disk for Norton Ghost 1 Insert a blank floppy disk into the A drive of a Windows 9x or DOS machine 2 Copy the system files onto the disk Do one of the following Within Windows 95 98 a Double click the My Computer icon b Right click the floppy drive and select Format c Choose Copy System Files Within a DOS prompt box 16 Setting up transfer methods Use the following DOS command to copy the system files to the formatted disk C gt sys c a Use the following DOS command to format and copy the system files to the unformatted disk C gt format a s 3 Copy GHOSTPE EXE onto the boot disk For example C gt copy c GHOSTPE GHOSTPE EXE a 4 Set up any drivers required for the transfer method For more information see Setting up transfer methods on page 17 Setting up transfer methods The following sections summarize
66. sk administrator break the mirror set 2 Using the ntiid switch clone just one of the mirror partitions and resize as desired Note Partitions can only be resized by Norton Ghost during a DISK operation When performing a partition operation the target partition size must already be established 3 After cloning recreate a mirror set using the Windows NT disk administrator The disk administrator will create the partitions in the mirror set Ignores non empty NTFS log file check inconsistent volume Inhibits the CHKDSK on first NTFS volume boot Norton Ghost automatically sets the CHKDSK bit on an NTFS volume to force NT to check the volume structure when it boots for the first time after cloning This is done to demonstrate Norton Ghost has left the volume in an integral state and to detect if an error exists in the created volume structure We recommend that this switch is not used Specifies Norton Ghost s NTFS volume memory cache to be yK in size Command line switches Override Allows the override of internal space and integrity checks Use of this switch should be avoided pwd and pwd x Specifies password protection to be used when creating an image file x indicates the password for the image file If no password is given in the switch Norton Ghost will prompt for one Reboots after finishing a load or copy After completing a load or copy operation the target machine must be rebooted so that the operating
67. span sizes to 550 MB for later transfer onto CD Managing image files Spanned image files Spanned image files are similar to size limited multi segment image files The difference is that each segment file or span of the image file is limited by the actual volume size of the media the image is being saved to This allows you to specify a drive and filename and let Norton Ghost sort out when to request another volume or location for the remaining data For example this is very useful when using ZIP JAZ LS120 Superdisk and other disk drive types Norton Ghost also allows size limiting of spans when spanning volumes ensuring no span exceeds the maximum size With all image files the only constraint on the selection of the destination volume is that it must not be part of the source selection for example it cannot be on a source disk or partition if that disk or partition is being included in the image Creating an image file An image file can be created using the disk to image file and partitions to image file options in Norton Ghost For more information see Cloning a disk to image file on page 27 and Cloning from partition to image file on page 34 How to span an image across multiple volumes and limit span sizes When creating an image file from a disk or partition the destination drive may not have sufficient space to store the image file If Norton Ghost estimates this is the case you are informed that t
68. st partition to maximum size allowed based on file type If additional space remains other partition sizes will be increased Resizes the last partition to maximum size allowed based on file type If additional space remains other partition sizes will be increased Indicates that the nth destination partition is to have a size of xxxx MB e g SZE2 800M indicates partition two is to have 800 MB Indicates that the nth destination partition is to have a size of mm percent of the target disk Due to partition size rounding and alignment issues 100 physical use of disk space may not be possible Indicates that the nth destination partition is to remain fixed in size Indicates that the partition will be resized according to the following rules Rule 1 If the destination disk is larger than the original source disk then the partition s will be expanded to have the maximum amount of space subject to the free space available and the partition type for example FAT16 partitions will have a maximum size of 2047 MB Command line switches Rule 2 If the destination disk is smaller than the original source disk but still large enough to accommodate the data from the source disk the free space left over after the data space has been satisfied will be distributed between the destination partitions in proportion to the data usage in the source partitions Examples of switch usage To copy local drive one to local drive two
69. system can load the new disk partition information Normally Norton Ghost prompts the user to reboot or exit rb tells Norton Ghost to automatically reboot after completing the clone See also fx switch skip x Skip file Causes Norton Ghost to exclude the indicated files during an operation A skip entry can specify a single file directory or multiple files using the wildcard Filenames must be given in short filename format and all pathnames are absolute Only FAT system files are able to be skipped It is not possible to skip files on NTFS or other file systems The skip switch may only be included in the command line once To specify multiple skip entries they must be included in a text file indicated using skip skipfile The format of the skip text file skipfile matches the format used with the CRC32 vexcept option Examples skip windows user d1l Skips the file user dll in the windows directory skip readme txt Skips any file called readme txt in any directory skip ghostpe d1ll Skips any file ending with dll in the ghost directory skip progra 1 Skips the whole program files directory note the short filename skip skipfile txt 61 Appendix A Norton Ghost command line switches Skips files as outlined in the skipfile txt file For example the skipfile txt contains tmt partition 1 windows exe Partition 2 me txt This would skip all tmt files on any partiti
70. t location should be redirected The location and file name of the abort file generated by Norton Ghost during an abort can be altered using the afile drive path filename command line switch For more information see Troubleshooting on page 67 69 Appendix D Diagnostics Hard disk geometry diagnostics A list of all detected hard drives on the system and their associated geometry values can be reported to screen using the command line switch di To generate a file containing the details the DOS redirect output can be used as shown in the following example c gt ghostpe di gt drives txt Full diagnostic statistics dump summary 70 A full diagnostic statistics dump summary file contains the detected hard disk geometry details along with other Norton Ghost statistics The full Norton Ghost diagnostic statistics dump can be created using the command line switch dd The location and file name of file generated by Norton Ghost can be altered by adding the dfile drive path filename command line switch Symantec Service and Support Solutions Symantec is committed to excellent service worldwide Our goal is to provide you with professional assistance in the use of our software and services wherever you are located Technical Support and Customer Service solutions vary by country If you have questions about the services described below please refer to the section Worldwide Service and Support at the en
71. tion Record where you save your segments of the span Also record the filename of each span segment Norton Ghost will not record the location and filename you have selected If you have a single partition on a drive or if you are imaging a single partition Norton Ghost will end on the last spanned volume with no user intervention However if you are imaging a hard drive with multiple partitions Norton Ghost needs to record boundary information onto the first span of the image file This boundary information is recorded to the location of the partition amongst the spanned set You are prompted to confirm that the first span is ready to be updated Managing image files The screen below shows how Norton Ghost will prompt you for span set disk one and for subsequent volumes Span Yolume 1 Done How to load from a spanned image When loading a disk or partition from an image file the process is the same as loading from an unspanned image file The loading procedure is the reverse of the saving procedure You are prompted to provide details of each portion of the spanned image as shown in the screen below Span Yolume 2 Done Do one of the following Select OK to continue on the same form of media For example if you originally spanned onto a JAZ drive and wish to restore a 3 0 GB drive from just JAZ disks replace the disk and press Enter to continue from JAZ disks Ifyou wish to restore from different forms of
72. to the menu When the disk clone is complete reboot the machine Norton Disk Doctor ScanDisk or a similar utility can then be run to verify the integrity of the destination disk Cloning a disk to image file To clone a disk to an image file 1 2 From the main menu select Disk gt To Image The Source Drive dialog box displays Select the source drive Select local source drive by clicking on the drive number Drive Size Mb Primary Cylinders Heads l Sectors 1 4133 1 527 255 63 2 3631 2 973 128 63 3 3075 2 781 128 63 The Source Drive dialog box displays the details of every disk Norton Ghost can find on the local machine On selection of the source drive the File Locator dialog box displays Select the image file Do one of the following Type the path and filename for the disk image file Browse to locate the image file 27 Chapter 3 Using Norton Ghost 28 Specify the drive or device and specify the full pathname 3 La lt s u Da The image file may reside on a local drive but not the one that is being copied from When using peer to peer connections the image file will be created on the slave machine On pressing Enter the compress image question displays Select the compression type Compress Image Select No for no compression high speed Select Fast for low compression medium speed Select High for high compression slower speed C
73. twork interface card NIC Connect cabling Set up NIC using manufacturer s installation program Run NIC test program to check NIC and cabling Install NetBIOS networking software Select which machine is the master and which is the slave Test Hardware and DOS driver setup 4 Start Norton Ghost Optionally add command line switches For information on the Norton Ghost command line switches see Command line switches on page 47 5 Select the transfer method and Norton Ghost operation from menu Starting Norton Ghost 6 Select source hard disk drive partitions or image file 7 Select destination hard disk drive partition or image file Warning Choose carefully Make sure you select the correct destination to overwrite In most cases you will not be able to recover from an incorrectly selected destination drive 8 Follow on screen prompts and proceed with clone 9 Reboot the machine Starting Norton Ghost Norton Ghost is a DOS based application and should run in DOS mode outside of Windows if possible If you run Norton Ghost within Windows 95 98 note the following Files may be in an open or changing state If these files are cloned the resulting destination files will be left in an inconsistent state The operating system s volume must not be overwritten If you overwrite a drive or partition the system must be restarted LPT connection operation is not available
74. ype the path and filename for the disk image file Browse to locate the image file The image file may reside on a local drive but not the one that is being copied from When using peer to peer connections the image file will be created on the slave machine On pressing Enter the compress image question displays 5 Select the compression type Select No for no compression high speed Select Fast for low compression medium speed Select High for high compression slower speed Compression may affect the speed of operations On selection of a compression level Norton Ghost estimates the amount of space available for the destination image file If there is insufficient space Norton Ghost prompts you to enable spanning of image files Note If spanning is enabled Norton Ghost prompts for the additional disks and volumes See Image files and volume spanning on page 40 for more information 35 Chapter 3 Using Norton Ghost 7 Norton Ghost displays the final Proceed with partition dump question This is the last chance to back out Check the details displayed and ensure the correct options have been selected Do one of the following Select Yes to proceed with the image file creation The system performs a quick integrity check of the file structure on the source partitions and then copies the source partitions to the destination image file If you need to abort the process use Ctrl

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