Quick Start Guide - Vtp
Contents
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3. Appearance LED Call Timer Call Status Icons The deskset displays icons that show call status and complement the LED status indications Icon Status Available Off Hook co ar Description Indicates an available Call Appearance or line Indicates you are dialing or are on a Call Indicates that you have pressed at least one digit key before going off hook Shows for all calls on a conference Indicates an incoming ring group call Status Silenced Ring On Hold Conference On Hold Ringing Description Indicates an incoming call Appears during an incoming call when the ringer is off Indicates that a call is on hold Indicates that a conference call is on hold Indicates the Call Appearance key that applies to an incoming call Soft Keys Four context sensitive keys provide functions indicated by labels on the screen Soft keys such as indicate that there are more than four soft key functions available Numeric desiqnation indicates current page For example indicates that you are on page one of two The example shows the soft key labels on the Idle screen Soft Key Labels Soft Keys BUSINESS SYSTEM S atat 12 30PM Thu Feb 23 2008 Wi EXT 249 John Smith 2 New Missed Calls 0 New Messages Press to move highlight then press SELECT U 1 J o For more information see t
4. call log Messages Redial Displays the Redial list Dial Pad Select Selects a highlighted option in most cases Accesses your voice messages Help Displays the deskset HELP menu Hold Places current active call on hold Navigation Moves the cursor up down left right on the display Cancel Cancels the most recent operation and returns to previous screen Headset Routes audio to headset Can be used to go off hook or on hook Volume Increases decreases the ringer and incoming voice volume Mute Prevents your voice from being heard Speaker Routes audio to speakerphone Can be used to go off hook or on hook Idle Screen The Idle screen appears when the deskset has power and no activity Time and Date o 12 30PM Thu Feb 23 2008 AT Extension Number Name o The extension number and EXT 249 name for this deskset dohn Smith Nevv Missed Calls Accesses the Nevv 2 New Missed Calls Missed Calls list 0 New Messages New Messages Press ora to move highlight then press SELECT Accesses the list of new voice messages Help Text Scroll Indicators Appear when pressing the A or V Navigation key has an effect Status Display DND FWD ON Feature enabled lt 5 min Voicemail nearly full VMFull Voicemail full ANS ON Auto Answer enabled Ring Delay enabled HEW Ringer off Call Status Icons
5. for quick search Creates a mda Sorts entries Dials highlighted More 1 3 Displays the nevv Personal by First and entry entry KSN Last Name next set of soft keys Edits a Delete Deletes a Opens the display Personal Personal entry options menu in entry Directory Details Shows details for highlighted entry 17 Using the Directory To create a new Directory entry 1 To display the Directory list press DIRECTORY Personal Entry wa 2 Press The Personal Entry screen appears First Name Graham Belll 3 Fillin the First Name Last Name and Phone using the dial pad keys Add a 9 or whatever your system administrator said is necessary for outside calls Last Name Phone 912325550176 4 To return to the Directory list press EEGI Use dial pad to enter letters Quick Dial To search for a list entry 1 Display the Directory list by pressing DIRECTORY 2 To search for either an exact match or the closest match press the dial pad key that contains the first letter of the name you are looking for Keep pressing the key until the letter you are seeking appears For example press 5 twice for Kenneth 18 Deskset Menu You can use the deskset menus to set up many deskset features Access the main menu by pressing MENU and then select options by scrolling down to an option and pressing SELECT or by pressing the dial pad key with that option number Press 1 to display
6. the Deskset Settings menu Display Sounds and Preferred Audio 1 Deskset Settings e Press 2 to display the User Settings menu Greetings Call Forward All Auto Answer Voicemail Memory Name Recording Cordless 2 User Settings Settings and Password 3 Admin Settings Press 3 to display the Admin Settings menu a system administrator 4 Deskset Information password is required Use or to scroll then press Quick o Or Press 4 to display the Deskset Information menu SELECT or press 4 4 Dial f your extension is the operator extension press 5 to change the Auto Attendant settings Deskset menu items vary depending whether the system is in Call Appearance or Line Appearance mode 9 See the User s Guide at WWW telephones att com synapseguides for more information 19 Dial Pad Entry Dial pad data entry allows you to use the dial pad to enter alphabetical characters into a text field Press a dial pad key repeatedly to display first the upper case letters for that key then the digit and then the lower case letters for that key in seguence Pressing the key further will repeat the seguence The pound and star keys have been assigned special characters Pressing these keys will display each special character in the order shown in the table below Deskset Special Characters 20 Remote Voicemail Access Card SGNO23S 50 235 8 39VSS3H SNOILdO 39VSS3H JOYSSIN MDVIAVIA SGN
7. For customer service or product information contact your installer If your installer is unavailable visit our website at VVVVVV telephones att com smb or call 1 888 916 2007 in Canada dial 1 888 883 2474 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Synapse is a registered trademark of Advanced American Telephones Printed in China Issue 1 1 04 14
8. New Messages on the Idle OTI villa screen and then press SELECT To vievv the entire message list press Graham Bell TY 10 17a MESSAGES You will be prompted to enter your password if you have created IL Feb 23 one A list of your messages appears Private es 8 05 a Mary Williams I s Feb 14 If your system administrator has set up group mailboxes whose messages you can access a list of the group mailboxes appears f your deskset has voicemail distribution enabled a screen appears allowing you to choose to listen to Press W for next or ah for previous Quick a our messages by pressing OKS message Dial a m The table shovvs the soft key labels that appear in the Messages screen Plays a DelMs Deletes Call Dials the More 1 3 Displays the 2 m highlighted More 1 3 next set of message highlighted message Initiates DAIN Deletes all Plays all entry soft keys forwarding a messages messages message VAARNAA Marks message ClerNevv Clears the MAK Mes mess ClerNev ra new icon 1 from all messages 15 Accessing the Call Log To display only New Calls highlight New Missed Calls on the Idle screen and press SELECT To view the entire Call Log press CALL LOG If the caller left a voicemail message indicated by tape icon you may play the message from the Call Log list or from Call Log details John Charlie 305 555 0134 Call Log entries may not be in the
9. O93S SANO093S8 JOVSSIW SNOILdO JOVSSIW JOVSSIN MIVEAV Id 8 NOVI SIHL dIMS 2 8 14 SNOIASYd LNIHUNI asnvd 8 NOVA SIHL dS MNIVAAVIA 5 1 LN344NI asnvd dwnr dwnr 1V443u 313130 YO AVTd dWnr 1511 1v3d34 313130 YO AVT1d S39VSSIN 9 SIIVSSIK S39VSS3K 1 MAN sJamsue 1 qun yem pue UOISUIIXI 4no jeIG SJAMSUB 1 nun yem pue UOlSU X JNOA 1610 Jaquinu uoud l NOA 1610 Jaquinu uoud l kueduoa JNOA 1610 FOLD HERE A O aal A D Pere er naene eee eee eee eee Synapse Deskset ersonal Voicemai ATRL Personat voicemai Access Card Synapse Deskset Personal Voicemail Access Card C 2014 Advanced American Telephones All rights reserved ATRT 2014 Advanced American Telephones All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 licensed to Advanced American Telephones San Antonio TX 78219 Remote Voicemail Access Card x0 9240 1835 ssaid NUI UleW 0 UINII Ol 9240 1828 ssaid NUI UIEW v 0 UINJAJ Ol 6 ssaid spuodas g dwnf 6 ssaid spuodas g dwnf
10. Show whether there is an active conference or held call or whether there is a line available for placing a call Ouick Dial Provides easy access to freguently dialed numbers This page illustrates an Idle screen in Call Appearance mode If your system has been configured for Line Appearance mode your Idle screen will not include all these elements For more information see the User s Guide at www telephones att com synapseguides 5 Call Line Appearance Keys amp Indicators Call Appearance Line Appearance keys their LEDs and the icons on the display next to them reflect call status For active ringing and held calls the screen shows a name and number next to a key As you use the A and V Navigation key to highlight different calls the appropriate soft keys appear Name and Number If your company has caller ID service the name and number of incoming calls appear For outgoing calls the phone number appears function differently For more information see the User s Guide SYSTEM atat 12 30PM Thu Feb 23 2008 W Mary Williams 305 555 0134 0 05 4 Graham Bell 9 1 800 222 3111 0 13 ABC Accountan 503 555 0194 5 32 E Dial MESSAGE 1 o If your system has been configured for Line Appearance mode keys and indicators at www telephones att com synapseguides 6 Call Status Icon Call Line Appearance Key Call Line
11. Synapse Quick Start Guide ATRT SB67035 Deskset Deskset Overview the Synapse SB67035 deskset See the User s Guide at KD This page identifies and describes the main display and key groups for www telephones att com synapseguides for additional information Liguid Crystal Display LCD Displays information for using the deskset Soft Keys Four keys that produce different actions depending on the LCD labels Hard Keys A set of fixed function keys N Vi SYSTEM Latet 12 30PM Thu Feb 23 2008 W EXT 249 JS John Smith m a amp s S 2 New Missed Calls 0 New Messages Press or il to move highlight then Quick y press SELECT Dial MESSAGE H EADSET N MUTE HA voL T MESSAGES HELP REDIAL HOLD H CD CO CO O V lt r e Ge o Voicemail Indicator Lights when there are new voicemail messages o Call Line Appearance Keys Access active calls and held calls and initiate new calls Quick Dial Provides easy access to frequently dialed numbers Hard Keys Menu Displays the settings menus and deskset information Directory Displays the Directory Call Log Displays the incoming
12. he User s Guide at WWW telephones att com synapseguides o If your system has been configured for Line Appearance mode different soft keys will be available The table shows the soft key labels that appear on the Idle screen Turns Do Not CallFwd Turns Call Displays the Forward on Paging Zones off or off menu Disturb on or VKA Displays the next set of soft keys Making a Call You can make a call from the deskset using predialing live dialing or from 12 30PM Thu Feb 23 2008 a list To predial use the dial pad to enter a phone number and then go off 9 6 hook To live dial go off hook and then dial a number To make a call when viewing a list of numbers such as the Directory Call Log Redial or Messages lists highlight the number and then press EIB To predial a number To call lift receiver or press SPEAKER Quick y 1 Enter the phone number using the dial pad To call an outside number 5 dial 9 first or whatever your system administrator said is necessary 2 Go off hook lift the corded handset or press SPEAKER HEADSET or a Call Line Appearance key 12 30PM Thu Feb 23 2008 To live dial a number 1 Go off hook to hear the dial tone from Idle mode 2 Enter the number you want to dial The active call screen appears To call an outside number dial 9 first or whatever your system Quick y administrator said is necessary Dial ETSI KM Answering a Call You can answer a call by
13. lays the More 2 3 Forward on Paging Zones Not Disturb on or off or off menu i Displays the 11 Transferring a Call To transfer a call 1 From the active call screen press KAS if necessary until you see MASB 2 Press The active call is put on hold 3 Dial a number or access an entry from the Directory Call Log Extension list or Messages list and press EI You can also transfer to a parked or held call by accessing it and pressing SELECT If desired you can announce the transfer 4 To complete the transfer press The Call Transferred screen appears for two seconds KID See the User s Guide at VVVVVV telephones att com synapseguides for additional transfer functions Do Not Disturb Setup To enable or disable Do Not Disturb DND 1 From the Idle screen press EEB appears in the top right of the display 2 To disable DND from the Idle screen press EIB Do Not Disturb silences incominq ringing and paging Incoming calls can still be ansvvered as long as the Call Appearance or Line Appearance LED is flashing 12 Creating a Conterence Call The deskset can conference two calls to create a three party conference call Only one conference can exist at a time at a deskset To create a conference call 1 Establish the first call Call A You may establish Call A through direct dialing from the Extension list Call Log Redial list Park list Directory Ouick Dial or by taking a held call off hold
14. lifting the corded handset pressing the soft key pressing SPEAKER pressing HEADSET pressing the associated INCOMING CALL Call Appearance or Line Appearance key or you can set the deskset to automatically answer after a delay A Charlie Johnson 4435550625 See the User s Guide at www telephones att com synapseguides for additional information on this feature Lift receiver or press Answer SPEAKER Instead of answering you can silence the ringer by pressing or HEADSET or key next to gt send the call directly to voicemail by pressing RW Once a call has been forwarded to voicemail you can listen to the message the caller is leaving by pressing EES During voicemail recording you can also press to return to the Idle screen or press to ansvver the call 10 Managing a Call The deskset call management functions begin 12 30PM Thu Feb 23 2008 Wd with the active call screen Graham Bell 9 1 232 555 0176 0 03 Mary Williams 9 1 888 722 7702 0 02 C If your system has been configured for Line Appearance mode a different set of soft keys will be available For more information see the User s Guide at ATENA www telephones att com synapseguides s n The table shows the soft key labels that appear after you answer a call tied Begins transfer Begins a Park Parks a call Displays the of a call conference next set of call soft keys Turns DND Do CMSA Turns Call Disp
15. proper format for dialing In some areas you need Mary Jane NEW 9 55a A Unknovvn Caller NEW Mi 12 31p to remove the area code or add or remove a 1 Press the lt or gt Navigation key to 503 555 0194 a 4 23p view the dialing options before pressing to call the number back 555 0134 443 555 0625 Press 4 or k for dialing options Tape Icon Plays a Delete Deletes Call Dials More 1 3 Displays the message highlighted highlighted next set of entry entry soft keys Stores number DSINI Deletes all ClerNew Clears the NEW More 2 3 in local entries icon from all directory entries SENSE Shows details More 3 3 for highlighted entry Appears only when there is a message 16 Directory The Directory consists of other deskset extension numbers your own Personal entries and System entries that only the system administrator can add and edit You can add up to 50 Personal entries to your deskset Directory Within the Directory you can press a dial pad key to see the first name that starts with the first letter on that key If there is no match the screen displays the next entry in the alphabetical list You can also use the A and V Navigation keys to scroll through the Directory Directory v EEE 3 48 F_ Graham Bell Personal 232 555 0176 Heather Phillips 732 555 7318 lan Stevens 604 555 0184 John Lee 503 555 0194 John Smith 249 Karl Anders 204 Use W or ah to scroll or use dial pad
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