Norton AntiVirus for Mac and the Casper Suite
Contents
1. Reboot only if a package or SWU requires Reboot only if a package or SWU requires Give User 5 minutes after clicking OK O Reboot Immediately Reboot Options Message This computer will reboot in 5 minutes Please save anything you are working on and log out by choosing Log Out from the bottom of the Apple Menu A Display message if not rebooting Reboot To Current Startup Disk Disk Name Cancel Gave 8 Click the Save button To deploy the Norton AntiVirus DMG using Casper Remote 1 Open Casper Remote 2 In the Computers list select the checkbox next to each client on which you want to install Norton AntiVirus 3 Click the Packages tab and select the checkbox next to the Norton AntiVirus DMG 10 4 Click the Reboot tab and configure reboot settings for the clients Since the DMG is configured to require a reboot the Requires Reboot option is selected in Casper Admin clients automatically reboot if there are no users logged in If users are logged in a dialog appears and asks users if they want to reboot If a user accepts a reboot takes place 5 minutes after the user accepts the prompt e0e Casper Remote 7 31 1 Computer Selected we New Window Control Observe Override Defaults Refresh Data Tasks 2 Install Norton AntiVirus 11 0 d f os Bore Computers Packages Scripts Printers Dock Accounts Reboot Advanced Y Selected Computers If nobody is log2. a Smart Computer Group Updating Norton AntiVirus Uploading the LiveUpdate Script Running the LiveUpdate Script Useful Links on Related Topics JAMF Software Links Symantec Links Introduction Target Audience This guide is designed for system administrators planning to administer Norton AntiVirus for Mac with the Casper Suite What s in This Guide Each chapter in this guide provides step by step instructions on how to perform a different administrative task with the Casper Suite Deploying and Activating Norton AntiVirus explains how to activate and package a Norton AntiVirus Installer for deployment upload it to the JSS and deploy it using any one of the three available methods Reporting on Norton AntiVirus explains how to track licensing information and virus definition dates using the Casper Suite s reporting capabilities Updating Norton AntiVirus explains how to keep virus definition dates current by running a script available in the Casper Suite Resource Kit Overview One of the most challenging aspects of using antivirus software in your environment is keeping the virus definition dates current Administrators using Norton AntiVirus for Mac can utilize the Casper Suite to overcome this challenge After deploying an activated Norton AntiVirus Installer you can report on licensing and virus definition date information to determine where updates need to be deployed You can then create
3. AntiVirus DMG from a Finder window into Casper Admin Select the DMG in the package repository and click the Info button in the toolbar Click the Info tab and assign a category Click the Options tab and specify a priority The recommended priority for installer packages is 10 For more information on choosing priorities see the Managing Packages section in the Casper Suite Administrator s Guide 6 Select the Requires Reboot option one Information for Norton AntiVirus 11 0 dmg f Summary Info Options Package Options Priority 10 _ Fill User Templates Mw Requires Reboot _ Fill Existing User Home Directories This package must be installed to the boot volume at imaging time Package Limitations Stage Deployable Allow this package to be uninstalled by Casper or a Policy OS Requirements Enter possible matches such as 10 4 or 10 4 1 separated by commas If you would like to include all versions of 10 4 enter 10 4 x _ Install Only if Processor is PowerPC If the target computer is not PowerPC Do not install Install only if SWU reports the package as available Previous Next Cancel Cox ee am a 7 Configure additional options as needed and click the OK button 8 Type Command S to save your changes and then quit the application Deploying the Norton AntiVirus DMG The Norton AntiVirus DMG can be deployed in several ways e Remotely using a p
4. LiveUpdate Script Before running the LiveUpdate script upload it to the JSS using the Casper Admin application 1 Open the Casper Suite Resource Kit 2 Navigate to Remote Management gt AntiVirus gt Symantec to locate the runSAVLiveUpdate sh script 3 Open Casper Admin 4 Drag the LiveUpdate script from the Casper Suite Resource Kit into Casper Admin 5 Type Command S to save your changes and then quit the Casper Admin Running the LiveUpdate Script Use a policy to run the LiveUpdate script on remote clients as they check in to the JSS Scope the policy using the smart computer group that you created in the Reporting on Norton AntiVirus section of this document 1 Log in to the JSS 2 Click the Management tab 17 Click the Policies link Click the Create Policy button in the toolbar Select the Run a script option and click Continue to work through the rest of the Policy Assistant When you are done click the Edit Manually button on the Conclusion pane Click the Advanced tab and select the Update Inventory option Click the Save button 18 Useful Links on Related Topics JAMF Software Links For more information about JAMF Software the Casper Suite and the Casper Suite Resource Kit visit the JAMF Software website at http www jamfsoftware com Symantec Links For a complete documentation of processes related to Norton AntiVirus for Mac download the Norton AntiVirus f
5. Norton AntiVirus for Mac and the Casper Suite Deploying Activating Reporting on and Updating Norton AntiVirus for Mac with the Casper Suite Technical Paper November 2010 Mac Edition Nort J 4 JAMF Software LLC 2010 JAMF Software LLC All rights reserved JAMF Software has made all efforts to ensure that this guide is accurate JAMF Software 1011 Washington Ave South Suite 350 Minneapolis MN 55415 612 605 6625 Casper Admin Casper Remote Casper Suite JAMF Software the JAMF Software logo and the JAMF Software Server JSS are trademarks of JAMF Software LLC registered in the U S and other countries LiveUpdate Norton Norton AntiVirus and the Norton logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries All other products and service names mentioned are the trademarks of their respective companies Contents Page 4 Page 5 Page 6 Page 7 Page 12 Page 17 Page 19 Introduction Target Audience What s in This Guide Overview Requirements Important Concepts Deploying and Activating Norton Antivirus Packaging the Norton AntiVirus Installer Uploading the Norton AntiVirus DMG Deploying the Norton Antivirus DMG Reporting on Norton AntiVirus Creating a Licensed Software Record Creating an Extension Attribute Updating Inventory Generating a Licensed Software Report Viewing Virus Definition Dates Creating
6. a smart computer group based on clients that need to receive the update and run a script provided in the Casper Suite Resource Kit to initiate the LiveUpdate service on the fly Requirements The following components are required to complete the instructions in this guide Casper Suite v7 3 or later running in your environment e Norton AntiVirus for Mac Installer media v11 0 or later Composer application Casper Admin application Access to the JAMF Software Server JSS Casper Suite Resource Kit available at http www jamfsoftware com downloads ResourceKit dmg Important Concepts This guide refers to the following Casper Suite concepts Package and script management e Policies e Licensed software capabilities e Extension attributes e Advanced computer searches e Smart computer groups You can learn more about these concepts in the Casper Suite Administrator s Guide available at http jamfsoftware com libraries pdf products documentation Casper_Suite_7 3_Documentation pdf This guide also refers to the following Norton AntiVirus concepts Configuration and activation of a Norton AntiVirus Installer e LiveUpdate e Virus definition dates More on these concepts can be found in the Norton AntiVirus for Macintosh 11 0 User Guide available at http www symantec com norton support productdetail manuals jsp pvid navm_11 Deploying and Activating Norton AntiVirus This section explains how to deploy a
7. ck the disclosure triangle next to AntiVirus 8 Locate the template for Norton Virus Definition Date and click the Add link across from it 9 Click the Save button Updating Inventory Before generating reports update client inventory in the JSS to ensure that the reports reflect accurate information The quickest way to do this is with Casper Remote which allows you to update inventory in the JSS on the fly 1 Open Casper Remote 2 In the Computers list select the checkbox next to the clients that have Norton AntiVirus installed 3 Click the Advanced tab and select the Update Inventory checkbox 4 Click the Go button 13 Generating a Licensed Software Report Licensed Software reports let you track the license usage for a piece of software across your environment You can view the following information in these reports Number of licenses owned by your organization Number of licenses in use e Clients to which the licenses are deployed 1 Click the Inventory tab in the JSS 2 Click the Licensing link above the search field 3 Leave the search field blank and click the Search Licensing button or type the Enter key Viewing Virus Definition Dates The easiest way to view virus definition dates is to perform an advanced computer search These searches can also be saved allowing you to run them again in the future Note To view the virus definition date for a single client perform a simple computer s
8. earch and click the Details link across from the client you want to view virus definition dates for 1 Click the Inventory tab in the JSS 2 Click the Advanced Search link next to the search field 3 Enter a name for the report such as Norton AntiVirus Definition Dates 4 Select the Save this Report checkbox 5 Click the Display Fields tab and select the checkbox next to the attributes you want to view in the report 6 Click the Search button Creating a Smart Computer Group After viewing reports to determine whether you need to deploy updates create a smart computer group that you can use to quickly scope updates 14 The following example shows how to create a smart computer group based on clients that have virus definition dates more than seven days old 1 Click the Management tab in the JSS 2 Click the Smart Computer Groups link 3 Click the Create Smart Group button in the toolbar 4 Enter a name for the smart computer group 5 Locate Extension Attributes Information in the list of categories and click the Add button next to it 6 Click the attribute labeled Norton Virus Definition Date 7 Use the Search Type pop up menu and Criteria text field to set values for your desired criteria For example to find the clients that have a virus definition date more than seven days old select more than x days ago from the Search Type pop up menu and enter 7 in the Criteria field This examp
9. ged in If anybody is logged in EE JAMF IMG 10 6 A Do not reboot 0 A Do not reboot O Reboot Immediately O Reboot Reboot only if a package or SWU requires Reboot only if a package or SWU requires Giveuser 5 minutes after clicking OK O Reboot Immediately Reboot Options Message This computer will reboot in 5 minutes Please save anything you are working on and log out by choosing Log m Display message Out from the bottom of the Apple Menu if not ng Reboot To Current Startup Disk i Saveas Schedule 0 5 Click the Go button To deploy the Norton AntiVirus DMG at imaging time 1 Open Casper Admin 2 Drag the Norton AntiVirus DMG from the package repository to the imaging configuration in the sidebar 3 Type Command S to save your changes and then quit the application Clients reboot automatically after the imaging process is complete To deploy the Norton AntiVirus DMG using Self Service See the Making Policies Available Through Self Service section in the Casper Suite Administrator s Guide 11 Reporting on Norton AntiVirus After deploying Norton AntiVirus you can generate reports to help you track licensing and virus definition date information To generate these reports you must follow these steps 1 Create a licensed software record to store licensing information in the JSS 2 Create an extension attribute to collect virus definition da
10. le is shown in the following screen shot Edit Smart Computer Group Norton AntiVirus Definitions Out of Date ComputerGroup Name Norton AntiVirus Defi Send Email Notification on Change M1 Field Search Type Criteria Computer Information Location Information Hardware Information Storage Information OS Configuration Information Software Information Purchasing Information Receipts Information Extension Attributes Information Norton Virus Definition Date more than x days ago 3 7 D Cancel 15 8 To send an email notification when membership changes occur select the Send Email Notification on Change option To send email notifications you must have an SMTP server set up in the JSS and email notification privileges set up for the user you want to receive the notifications For more information on enabling email notifications see the Enabling Email Notifications section in the Casper Suite Administrator s Guide 9 Click the Save button 16 Updating Norton AntiVirus One of the biggest challenges when using antivirus software is keeping the virus definition dates current With Norton Antivirus updates to the virus definition dates are installed using LiveUpdate a custom application that is included with software Typically LiveUpdate is initiated client side but the Casper Suite Resource Kit contains a script that allows you to initiate LiveUpdate on the fly Uploading the
11. nd activate Norton AntiVirus with the Casper Suite Packaging the Norton AntiVirus Installer The first step to deploying Norton AntiVirus is to package an activated version of the installer using the Composer application 1 Open Composer 2 Click the New Package button in the toolbar 3 Select Normal Snapshot in the New Package pane and click Choose 4 Specify a name for the package such as Norton AntiVirus Installer and click Begin 5 When the initial snapshot is complete launch the Norton AntiVirus Installer and follow the onscreen instructions to activate it 6 When prompted to install updates for Norton AntiVirus click Yes W Install Norton AntiVirus Instal ing Norton AntiVirus Do you want to run LiveUpdate now to bring your software up to date No a Install time remaining About a minute Go Back Continue 10 When the installation is complete click Restart on the Installation Successful pane to restart the computer Customize settings in the Norton AntiVirus Installer as desired Return to Composer and click the Build Package button to initiate the final snapshot When the final snapshot is complete click the Build as DMG button to build the package Uploading the Norton AntiVirus DMG After packaging the Norton AntiVirus Installer as a DMG upload it to the JSS using the Casper Admin application 1 2 Open Casper Admin Drag the Norton
12. olicy or Casper Remote Atimaging time e Using the Self Service application When the Norton AntiVirus DMG is deployed remotely or during the imaging process clients automatically submit updated inventory reports to the JSS Using a policy for deployment also activates the application automatically since you customized the installer before packaging it with Composer To deploy the Norton AntiVirus DMG using a policy 1 Log in to the JSS 2 Click the Management tab 3 Click the Policies link 4 Click the Create Policy button in the toolbar 5 Make sure that the Install or uninstall a package option is selected and click Continue to work through the rest of the Policy Assistant 6 When you are done click the Edit Manually button on the Conclusion pane 7 Click the Reboot tab and configure reboot settings for the clients Since the DMG is configured to require a reboot the Requires Reboot option is selected in Casper Admin clients automatically reboot if there are no users logged in If users are logged in a dialog appears and asks users if they want to reboot If a user accepts a reboot takes place 5 minutes after the user accepts the prompt Edit Policy Install Norton AntiVirus 11 0 si La 3 e a M a oe General Scope Self Service Packages Scripts Printers Dock Accounts Reboot Advanced If Nobody Is Logged In If Anybody Is Logged In O Do not Reboot O Do not Reboot O Reboot Immediately O Reboot
13. or Mac 11 0 User Guide at http www symantec com norton support productdetail manuals jsp pvid navm_11 19
14. tes from clients 3 Update inventory to ensure all reports reflect up to date information After these step are complete you can generate Licensed Software reports and view the virus definition dates across your environment You can also create a smart computer group that can be used to scope update policies Creating a Licensed Software Record First create a licensed software record to store the number of licenses owned by your organization and other licensing information such as serial number s and purchasing information 1 Log in to the JSS 2 Click the Settings tab 3 Click the Licensed Software Management link 4 Click the Licensed Software from Template button in the toolbar 5 Locate Norton AntiVirus in the Name list and click the Create link across from it 6 Click the Licenses tab and click the Add License link 7 Enter the serial number s for the product 12 8 Specify the number of licenses owned by your organization 9 Click the Store License button to store the information 10 Click the Save button Creating an Extension Attribute Next create an extension attribute to collect virus definition dates from clients that have Norton AntiVirus installed 1 Log in to the JSS 2 Click the Settings tab 3 Click the Inventory Options link 4 Click the Inventory Collection Preferences link 5 Click the Extension Attributes tab 6 Click the Add Extension Attributes From Template link 7 Cli
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