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Top A312 / Top A412 User guide
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1. 73 Prov services Call forwarding Unconditional Activate Deactivate Show No reply Activate Deactivate Show Busy Activate Deactivate Show More services Service 1 Activate Deactivate Show Combox Number Delete Blue key Adapt During conn Service 1 Without conn Service 1 203400025 Key words A Accept arcal miaii eria See 25 Acknowledgement sound 43 Anonymous calling CLIR 19 Answering machine on off 62 Babyphonerse L Programming Svvitching on El lt Lu Basic settings and operation ST L e 00007 Battery endurance Battery indicator Beeps Ble Brief description of services C Cables connect disconnect 10 Call forwarding Gall ares a Be toon kee Aare Make an external call 17 Make an internal call Calls free internal Cancel 2222 SH 0000075 9 Charge status of batteries 12 Charges seed 34 35 Charging batteries 12 Charging beep COMDOX la bade Ge e Connect base station 10 Connect key A2 14 Contents of the pac
2. 24 Making calls betvveen tvvo handsets 24 Paging from the handset 24 Paging from the base station 24 Local switching functions 25 Internal call waiting 275 EE 25 Alternating between calls brokering 25 Three party conference 26 Return to brokering end three party conference 26 End brokering 26 Call handover connect 26 Shortcuts to functions 27 Pr ooram m ng ss as 27 Taking a shortcut 27 Provider services 28 Call forvvarding 28 Activating call 1 0 28 Deactivating call forwarding 29 Showing call forvvarding 29 Adapting programming provider services 29 Using more services 31 20400025en_ba_a0 Table of contents Brief description of services during a connection 31 Brief description of services without a connection 32 dell 33 Blue Key si sans an din int isa 33 Advice of charge and call duration 34 Setting the factor 34 Setting the currency 34 Displaying deleting totals 35 Display type sine Rome hi 35 Us
3. mp EF El After you have pressed DR You now have the following options EE Store the entry in the directory FEF Provide a directory entry for the number entered 22 Edit the number Dial 20400025en_ba_a0 Directory Storing an entry in the directory You can compile your personal directory with up to 150 names and numbers 1 Enter the desired number max 24 characters 0439 SES EG 2 Press EI 3 Enter the desired name max 16 characters 4 Press ik The entry has been saved Directory Entry saved OPT BACK 5 You now have the following options EACE Back to the idle mode Set options Note New entries can also be entered via EE and HEH Setting changing options For every entry you can set the following options Select The entry is always dialled provider via this provider Others Identification Your own number is always restriction suppressed CLIR External The exchange identification numbers code is automatically placed in front of the number function for PABXS 1 Press 2 Select option 3 Set option Note The Anonymous calling supplementary service is not available for all lines The caller must be connected to an ex change which supports this service For operation behind a PABX the exchange identification code need not be entered in the directory See section Base station setti
4. 58 Recording an outgoing message 58 Changing the operating mode monitoring the outgoing message 59 Deleting an outgoing message 59 Displaying new messages 59 Playing back recorded messages 60 During playback 60 Deleting messages 60 Active answering machine Et dee EE Temporary call screening Recording telephone calls Checking the time left for recording 61 Operating the answering machine from the base station en Answering machine on off Operating the answering machine by remote access ntroduction Remote access PIN Access via remote access PIN alarm inner nine Switching the answering machine CIE 64 Playing back recorded messages 65 During playback 65 Functions with the answering machine switched on 65 Functions with the answering Machine Off site ese i ar s 66 General information 67 Troubleshooting 67 Repair and Maintenance 68 Batteries geneet urnes dire 68 Help Geier neue B n 68 Cleaning when it is necessary 68 elei UE 68 Technical Data 69 CEMA K EE 69 Menu structure in standby state 70 Key vvord
5. 20 Other handset logging on 37 P PABX R LA m 19 PAIN ne dees Ee 24 Personal identification number 45 47 PICKUP sauteed tae erase Aiea ni 61 P N Seeerei la 45 47 Base Stations nee 47 Handset 07 45 PIUG amp Play iit st a a mer 56 Power switched off 12 Protection against listening in 9 19 52 Provider services 28 Q Quick Reference User Guide 1 R RANGS ioiai 9 36 43 69 RECEIVER aare 5 A2 Recorder a aer 22 Recording a call 56 Reject dicall s same 25 Remaining within IT EE Remote access Ringer Base statlon 2 46 44 Ringer off do not disturb 41 Ringer on off 41 203400025en_ba_a0 Key words S Select a base station 39 Setting Answering machine 54 Base station 46 Hahdsetu a 42 Several base station 252 39 Several bandeetz 2222 36 Silent SE 14 27 Software version 53 Speed dialling 2 17 Standard message 56 Switching on in standby state 13 Eil 67 T Technical Data
6. Public access code Service function Programming the babyphone TA Babyphone i ienee aaia Switching babyphone on Switching babyphone off Transferring directory entries to other handsets D Before the transfer 51 Transmitting entries fo Receiving 51 Selecting providers 52 Resetting the handset to the default setting Resetting the directory Resetting the base station to the default setting 53 Software version 53 Setting the ansvvering machine 54 Introduction summer 54 FUNCIONS 54 Characteristics 54 Date and times ENEE 54 Setting the number of rings 55 Activating deactivating message MONILONIN Ges cen ies ar tee Sarak 55 Timellmit teens 55 20400025en_ba_a0 Table of contents Operating modes 56 Selecting an operating mode 56 Setting the language of the standard message plug amp play 56 Time over message 57 Operating the ansvvering machine from the handset 58 Introductions EE 58 Svvitching the ansvvering machine onvoff
7. Select Base station PIN Press Enter 4 digit PIN Press Repeat 4 digit PIN The base station PIN is activated Cie ewe Note Please remember your base station PIN otherwise the services of your dealer will be required at your expense Call allocation An incoming external call arrives at the base station The external call is only switched to those handsets where call allocation is on The other handsets can only be reached internally By default call allocation is on BaseStat setting Call allocat i Select Call allocation 2 Press 3 Enter system P N if necessary 4 Select handset 1 6 5 Press El Call allocation for this handset is on or off 20400025en_ba_a0 Base station settings PBX When operating the telephone on a pri vate branch exchange PBX its character istics must be taken into account For fur ther information consult the operating in structions for your PBX BaseStat setting H PBX t Public access Dial pause Public access code The public access code is dialled before the telephone number if the telephone number is at least 6 digits long In the case of direct dialling without dialling preparation no additional public access code is dialled Select Public access Press Enter up to 4 digits Press The public access code is now store
8. Select Level Press Set noise level 1 3 1 low 2 medium 3 loud 5 Press SEL Note The interval betvveen one monitoring call and the next is at least 7 minutes if the noise is still above the set level Svvitching babyphone on Press F Select Service functions Press Select Babyphone Press Select On Oyun BeL 13 05 01 1228 sbuphone OFF Monitoring via the babyphone feature is on 20400025en_ba_a0 Service function Switching babyphone off On the monitoring handset 1 Press Babyphone monitoring is off Note Place the monitoring handset within approximately 1 3 meters of the child Only one destination handset can be defined Incoming calls are not displayed on the monitoring handset if the destination is defined as internal If the external destination number is busy it is redialled after a defined time The call must be terminated by the external user Both handsets must be within range and the battery cells must be charged up Recommendation The Babyphone function should be simu lated every time before it is used On the monitoring handset all acoustic sig nals need to be off e g radio signals If both handsets are in the same room this may produce undesirable feedback Warning Swisscom accepts no liability in case of a malfunction of the babyphone feature 20400025en_ba_a0 Service function
9. On Off 9 Select time over message J 10 00 au BULI MSUE UE 9 55 G g abessaw BulobnO G y abessaw Sulobino 9 g afessaw 1 0 y abessaw BuloBin Of c l o ei oo 0 a OWA WO S PSS U V j 0 M Ho SI aulyew BuLamsue au l q tpeq eyd Burnp sabessaw jenpiaipul 21218 doe ypeq duns piemuo duunf DO JEM s bess li 55922 a owad Aq pue jaspuey au Woy oe eq u267000 07 20400025en_ba_a0 Table of contents Quick Reference User 1 Safety notes 8 Contents of the package 8 ACC SSOTI S ee S nier 8 Setting up the telephone and putting it into service Suitable location RANG Er terri ce deer mene ded Sey Protection against listening in Connecting the base station Disconnecting the cables from the base station LEUR A A 10 Inserting the batteries in the handset 11 Charging the batteries 12 Battery endurance between charging 12 Battery indicator 12 Disbosal esas disant Chace 12 Basic settings and operati
10. 20400025en_ba_a0 Operating the answering machine by remote access Introduction You can remotely control your answering machine from any telephone or mobile phone e Switch on off e Record modify select your outgoing messages e Play back and delete messages DTMF signals are required for remote con trol of your answering machine Remote control can be via a telephone with tone dialling DTMF a mobile phone or a code transmitter manual transmitter Note Remote access is automatically cut off if no function is carried out within 24 sec onds Remote access PIN Your remote access PIN is required if you want to activate remote access on your answering machine Answer machine Settings Remote PIN Select Remote PIN Press Enter 4 digit PIN Press a Note In the default setting remote access is de activated Please remember your nevv re mote access PIN If you forget it the serv ices of Svvisscom vvill be required at your expense To bar the remote access P N enter 0000 Points to remember vvhen using remote access All functions can be cancelled or stopped with numeric key 2 To end remote access replace the receiver or disconnect the call on your mobile phone 20400025en_ba_a0 Operating the answering machine by remote access Access via remote access With the answering machine on 1 Dial the number of your telephone 2 Temporar
11. Handset 1 6 1 Select handset 1 6 2 Press 5 Listening in is activated for the corresponding handset Note See also the section Listening to taking over incoming calls handset Time limit The duration of each incoming message can be set as follows Answer machine Settings Time limit None 60 seconds 120 seconds 180 seconds Press r 20400025en_ba_a0 Setting the answering machine Operating modes You can use the answering machine in two modes by selecting the respective outgo ing message e Record messages Follovving outgoing message A or the standard outgoing message the caller can leave a message e Ansvver only Only a brief comment is played outgoing message B e g saying that you are pres ently unavailable The caller cannot leave a message Selecting an operating mode The operating mode selected remains set until you select another outgoing message Answer machine H Greeting msgs Choice Message A Message B Standard msg Record messages 1 Select Message A or Standard msg 2 Press 8 The set outgoing message is played Answer only 1 Select Message B 2 Press Outgoing message B is played Note When the memory is full the answering machine automatically switches itself off and Answ mach Full appea
12. Off line call preparation Before dialling a number can be entered via the keypad or an entry can be taken over or adapted from the directory the call register or the redial register SEE Store edit the number in the directory Add a directory entry to the number entered 221 To edit the number Dial Note If the line has already been in use by an other internal handset the busy tone sounds 20400025en_ba_a0 External calls Dialling from the redial register The last 15 names or numbers dialled are stored automatically and can be redialled using the redial register If the memory is full the oldest entry will be overwritten 1 Press Redial register 433381 John Brown F i The last number or name dialled is shown 2 Select entry from the redial register 3 Press The number is dialled Further dialling options e Dialling from the directory see section Directory e Combox dialling see section Provider services Combox Blue key dialling see section Provider services Blue key Editing the redial register You have selected an entry from the redial register 1 Press 3 PE EGET LE AEC OK F iti 2 You now have the following options REC Edit the entry EEF Enter in the directory mim Delete an entry in the redial register Dial OK Take over the entry for editing in the redial register gece ek h nah A a biha
13. Transferring directory entries to other handsets When you have logged on two or more handsets to your base station you can trans fer the entire directory or individual entries from one handset to another This ex change is only possible within the maxi mum limit of 6 handsets Top A312 Top A412 on your base station Before the transfer Before you start the transfer you should ensure that the receiving handset which is to receive the data e is switched on is logged on is within range of the mutual base station e is not maintaining an active connec tion Transmitting entries Service function Directory transf To handset 2 Directory Single entry At the transmitting handset 1 Select Directory transf 2 Select the number of the receiving device 3 Select Entry to transmit a single entry only or Directory to transmit all entries The connection is established The message Prepare handset 2 appears 4 Select an entry 5 Press DK Transfer starts Receiving entries At the receiving handset e The handset must be on 1 Within 60 seconds reply YES to the message Directory transf from handset 1 Note H you have sent an individual entry you can immediately select a further entry and transfer it H necessary enter the PIN of the receiving handset e Already existing entries are not overwritten they
14. 69 Temporary call screening 61 Three party conference Wl lee Tones clicks and beeps Total recording time le Transfer directory entries U Unplugging plugging in 10 V Volume saha H 44 W Warning beep 9 43 58 VVelghiibz cu ne At 69 20400025en_ba_a0 Declaration of Conformity swisscom fixnet Declaration of Conformity Swisscom Fixnet AG Customer Premises Equipments CPE Alte Tiefenaustrasse 6 CH 3050 Bern declares that the Products Swisscom Top A312 Swisscom Top A412 DECT Cordless Telephones Fixed and Mobile Part for PSTN Interface corresponds to this declaration with the following standards technical requests and normative Documents Safety EN 60 950 equivalent to 73 23 EC EMC EN 301 489 1 6 equivalent to 89 336 EC Radio EN 301 406 DECT The presumption of conformity with essential requirements regarding Council Directive 99 05 EC is ensured Bern 03 02 2003 Ped cok M 2 Christian Ma tre Beat Sch pbach Head of Productmanagement Product M anager ZOLA O amp eq U2GZO00 0Z AS o E S Ve swisscom
15. Top A312 Top A412 SWISS PP Dear customer Thank you for purchasing one of our products About the set In choosing the Top A312 Top A412 you have acquired a cordless telephone for analogue connections that combines the advantages of flexibility with the user comfort of high quality telephones The set itself features modern digital technology to the European standard for cordless telephones DECT DECT technology features speech encryption that provides a high level of security against unauthorised interception as well as crystal clear transmission In addition to the usual telephone features the Top A312 Top A412 also offers Menu guidance for all functions Directory storage of up to 150 names and numbers Adjustable charge meter Last number redial for the last 15 numbers Expansion option to a telephone system operating up to 6 handsets on a base station free internal calls between 2 handsets Operating a handset on up to 4 base stations option for extending the range e Hands free operation Direct call babyphone feature e Digital answering machine Top A412 only Safety notes Please read all the safety notes before putting the set into operation Safety notes Operating the set To make good use of all the features of your new telephone we recommend that you read the following sections in particular Setting up the telephone and putting it into service Basic settings and operation Setting the di
16. Press A respective message is played or an acknowledgement tone sounds Provider services during a connection See section During a call Brief description of services during a connection Enquiry call You are conducting an internal call and make an enquiry call to a second person The first call partner is put on hold Call switching You have initiated an enquiry call and can now switch between the first and second call partners 3 way conference You are switching between calls and want to set up a 3 way conference call All three call partners can now speak to each other A 3 way conference can only be activated by the calling party End call 1 You are conducting a 3 way conference or switching between calls and want to end the call with the first call partner End call 2 You are conducting a 3 way conference or switching between calls and want to end the call with the second call partner Reject This service can only be used if Call wait ing without a connection is activated If a second call partner tries to call you while you are conducting another call a signal tone is emitted for 20 seconds to alert you to the second call You can choose to reject the waiting call 20400025en_ba_a0 Provider services Accept Hold This service can only be used if Call waiting without a connection is acti vated If a second call partner tries to call you while you are conducting another call
17. a signal tone is emitted for 20 seconds to alert you to the second call You can accept the waiting call The first call partner is put on hold Accept End This service can only be used if Call wait ing without a connection is activated If a second call partner tries to call you while you are conducting another call a signal tone is emitted for 20 seconds to alert you to the second call You can accept the waiting call The first call is ended Callback on busy If the line you are trying to call is busy you can program an automatic callback while you hear the busy tone If the line becomes free within the next 30 minutes the network automatically calls you back and offers to connect you to the number you dialled originally See also under Blue key Brief description of services without a connection Call waiting You can check whether you have activated Call waiting and can deactivate this service again Callback on busy You can check whether you have activated Callback on busy and can deactivate this service again Note You can use the blank services to program your preferred services or overwrite services already programmed All services can be activated or deactivated according to your requirements For further information contact freephone 0800 800 800 or ask for documentation on Swisscom supple mentary services 20400025en_ba_a0 Provider services Combox Depending on your provider
18. Handset PIN Select Handset PIN Press Enter 4 digit PIN Press Repeat 4 digit PIN The handset PIN is activated 2 es Note Please remember your handset PIN If you forget it the services of your dealer will be required at your expense Base station settings Base station ringer Time and date You can select the volume and the melody When you first operate the telephone or 2 3 4 after a power failure date and time will BaseStat setting not be correct You can set them manually Basest ringer BaseStat setting Volume Time and date Melody Increasing Enter the time e g 18 54 2 Enter date DD MM YY Volume Ell Select Volume or Melody or Increasing Press select your setting Press Note If the procedure is terminated with the con nect key or the cancel key the old setting is retained Please note that full volume may damage your hearing 20400025en_ba_a0 20400025en_ba_a0 Base station settings Base station PIN The base station PIN personal identifica tion number is required if you want to pro tect individual user options from unauthor ised access e g logging off handset etc By default base station PIN is off 0000 BaseStat setting Base station PIN
19. Incoming calls are for CFNR warded after a delay fixed time or number of rings Busy Calls are forwarded if CFB the line is busy Prov services L Call forwarding H Unconditional Activate Deactivate Show No reply Activate Deactivate Show Busy Activate Deactivate Show Activating call forwarding Select type of call forwarding Press Select Activate Press Enter destination number for call forwarding Press OT Reh 20400025en_ba_a0 Provider services Deactivating call forwarding Select type of call forwarding Press Select Deactivate Press PURES Showing call forwarding For each type of call forwarding Uncondi tional No reply Busy you can check whether it is activated E g select Unconditional Press Select Show Press A respective message is played if call forwarding is activated 5 Press The telephone returns to standby state Adapting programming provider services For provider services during connection or services without connection 10 program ming locations services 1 10 are available which you can program yourself To do so consult your provider The most commonly used services are already pre programmed b
20. an answering machine on the network is available to you If you use it you can save its access number Prov services Combox Number Programming 1 Select Combox 2 Press 3 Select Number 4 Press 5 Enter the respective number 6 Press Note Once you have finished programming you can directly dial Combox by holding down key 1 Speed dial key 1 is reserved for the Combox see above for programming Blue key If the line you are trying to call is busy you can program an automatic callback by pressing the blue key The netvvork vvill automatically call you back when the line becomes free Activating Busy tone is heard 1 Press Callback on busy is activated Programming Services Blue key 1 Select Blue key 2 Press 3 Enter the relevant number 4 Press DK Note The Callback on busy supplementary service is not universally available Both the caller and the called party must be connected to an exchange that supports this supplementary service 20400025en_ba_a0 Advice of charge and call duration During outgoing calls your telephone dis plays the charge and duration of each call provided your provider supplies the tax pulses For technical reasons the details on your telephone bill may differ from the val ues displayed on your telephone The amount billed by the network
21. are stored twice During transfer of the entire directory the message Delete the directory YES NO appears If you press EN first your entire present directory content is deleted then the transfer commences If you press H the transfer ends and the handset returns to the standby state 20400025en_ba_a0 Service function Selecting providers Your telephone supports you with several options when selecting the most economi cal connection Service function Providers Provider 1 In the menu Providers you can store up to 5 service providers with names and net work prefixes provider numbers Press 3 ROUTIER Nothing Alvvays Conditional Select Providers Enter the netvvork prefix Press Enter the name of the provider Press Select one of the following options The provider is only acquired and has no function The provider can be associated with a directory entry Unless other provider func tions are defined all call numbers will be selected via this provider Enter a prefix e g 00 for international calls All call numbers starting with these numbers will be directed via this provider Note If several providers are active the provider is selected according to the following pri ority 1 Option specified in the directory entry 2 Destination prefix for certain numbers e g 079 0171 00 3 Provider opti
22. not plugged in or if the power fails The telephone may only be used in conjunction with a power supply SNG 6 af tested in compliance with EN60950 Protection Class 2 Base station Telephone line cable Power supply cable electricity Disconnecting the cables from the base station 1 First unplug the power supply from the 230V mains socket 2 To release the plugs press the snap in clip towards the plug body e g using a small screwdriver and at the same time pull the plug out by the cable Note New cable layout The new cable layout complies with the European standard Please note that previous Swisscom telephones have a different cable layout Please use the enclosed cable for this telephone The following cables are suitable for new installations with RJ 45 connection sockets Length 3m Art No 522 733 5 You can exchange the enclosed cagble for an RJ 454 cable in the Swisscom Shop 20400025en_ba_a0 Setting up the telephone and putting it into service Inserting the batteries in the handset 1 Remove the battery compartment 3 Slide the battery compartment cover cover by pressing it lightly and sliding back until it clicks into place it downwards 2 Insert the 3 batteries in the battery compartment as shown Make sure the polarity is correct Note If the batteries are inserted incorrectly the handset will not function damage might result Only use the same type or brand of
23. on and the outgoing message is played Press EX The answering machine is now off and an acknowledgement beep sounds Note If no outgoing message is played the ans wering machine was unable to switch it self on because the memory is full delete at least one message or message B play back message was not recorded properly 20400025en_ba_a0 Operating the answering machine by remote access Playing back recorded messages Press El The recorded messages are played back New messages are played first If there are no new messages the machine begins by playing back the oldest message During playback Repeat current message Press Bil Jump back to the previous message Press HZ Jump forward to the next message Press El End playback Press Delete the current message Press M Functions with the answering machine switched on Select the operating mode outgoing message The answering machine is off Press EX The answering machine is switched on and the current outgoing message is played back for checking purposes During the playback Press Eli message A or Press El message B or Press R standard message or Press EX time over message The respective outgoing message is set and played back Note If you press the time over message is activated and played back without any change in the operating mode By press ing again the time over message is de acti
24. operator is binding Setting the factor Set the factor for a time unit per handset and for the exchange system Charges Factor Line Handset 1 L Select Line or Handset 1 6 2 Press fl 3 Enter factor insert decimal point using or key 4 2 Correct if necessary 5 Press Setting the currency Set the currency in which you wish charges to be displayed Charges H Currency 1 Select Currency 2 Press 3 Enter Currency e g Fr 4 Press DK Note When the currency is entered for the first time or changed the individual entry last call and total are deleted 20400025en_ba_a0 Advice of charge and call duration Displaying deleting totals The total for all calls as well as the amount of the last call can be displayed or deleted at any time Charges Last call All calls Total line Handset 1 Select e g Handset 1 2 Press Amount is displayed 3 Press Display is cancelled or 4 Press imi Amount reset to zero Display type You can select vvhether to display charges and or call duration Charges Type of display Charges Duration Select Type of display Press Select Charges or Duration Press E 20400025en_ba_a0 Using several han
25. the answering machine is switched on Recording an outgoing message You can record your own outgoing mes sages The answering machine must be off Answer machine Greeting msgs Recording Message A 1 Select Message A or Message B or Time over msg 2 Press Message D Press start and speak START 3 Press START After the beep record the text min 5 sec max 3 min Speak without making long pauses max 4 sec otherwise recording will end 4 Press STOP The recording procedure is now finished The text you have just recorded is saved and replayed for you to check Note Choosing an outgoing message see Changing the operating mode monitoring the outgoing message 20400025en_ba_a0 Operating the answering machine from the handset Deleting an outgoing message The answering machine must be off Answer machine Greeting msgs Delete CI Message A 1 Select Message A or Message B or Time over msg 2 Press 8 The outgoing message is novv cleared Changing the operating mode monitoring the outgoing message You can monitor your outgoing message and also keep changing it VVhenever the outgoing message is changed the message you have just set is played back for confir mation Ansvver machine Greet
26. with the last call partner again End brokering 1 Press Fi 2 Select End active call 3 Press fl The connection to the selected call partner is terminated You are connected to the other call partner again Call handover connect You are in the middle of a call and have initiated an inquiry to another call partner see Inquiry If you are connected to the second call partner inquiry 1 Press The call is handed over or if your are not yet connected to the second call partner 1 Press The call is connected 20400025en_ba_a0 Shortcuts to functions You can program up to 9 shortcuts E g with the numeric keys 1 9 a shortcut is possible for a function selected by you pro vided the function does not require any editing entry of numbers or letters or value settings such as showing call charges etc In this way there is no need to find the func tion via the menu structure navigating The application is primarily intended for frequently used functions and or functions located in the lower menu levels In the default setting five shortcuts are pre programmed on number 1 Keypad lock direct activation on number 2 Handset off on number 3 Ringer off on number 4 Direct call on on number 5 Shovv charges You can program your ovvn shortcuts on numeric keys 6 to 9 or you can overvvrite the already programmed numbers 1 5 Programming The hand
27. Delete last character backspace aha Call up further menu items navigate Select settings ringer melody 5 Reject call waiting during a call Vd Microphone gt mute on off He fi Alternate between call partners 1 to 2 2 to 1 brokering OK HEW Confirm selection YES WO Answer dialogue Accept a second call call waiting during a call HE 24 Jump forward back when playing Determine options for each directory entry EHD Back from directory entry OH OFF Switch available functions on off 20400025en_ba_a0 Basic settings and operation Menu key e Functions are carried out by pressing the fox key directly below the icon in the display Cancel key Every time you press this key you take one step back in the menu e Keep the key pressed to get to the standby state Internal key For making calls to other handsets internal calls Blue key e Call Back on Busy CCBS Control key e For inquiries to the exchange for example hold Connect key e To dial an external number e To accept or end incoming calls To switch the handset on to standby e n the menu cancel the procedure and return to the standby state Numeric keys To enter numbers and letters e Direct access to functions shortcuts Numeric key 1 e To show the combox long press Multifunction key To switch hands free operation on off Keying in names Below the numbers of the keypad there are After you have ent
28. al call number e g 2 On handset 2 The internal ringing tone sounds and the caller s number is dis played 3 Press Make your call Paging from the handset From the handset you can page i e send a global call to all logged on handsets From the handset 1 Press 2 Press On all handsets the internal ringing tone sounds and the multifunction key flashes The display shows internal call from H To end paging from the handset At the logged on handsets 1 Press At the particular handset the internal ringing tone stops you are now connected to the calling handset Paging from the base station From the base station you can page i e send a global call to all logged on hand sets From the base station 1 Briefly press on the base station On all handsets the internal ringing tone sounds and the multifunction key flashes The display shows PiihiM To end paging from the base station At the base station 1 Press ib On all handsets internal ringing stops or at the logged on handsets 1 Press 24 At the respective handsets the internal ringing tone stops Note The paging function activates paging on all logged on handset 20400025en_ba_a0 Local switching functions The following pages describe the most of ten used switching functions available with the base station Top A312 Top A412 Internal call waiting You are in the middle of an internal c
29. al double flash to indicate full answering machine memory or PIN alarm remote operation lit if answering machine is on flashes slowly to indicate incoming calls internal and external connections and group calls paging flashes rapidly to indicate handset log on 20400025en_ba_a0 Quick Reference User Guide This guide covers the main operating se quences For further information please refer to the detailed User Guide After pressing the menu key below Fi you have the following choice Main menu in standby state Answer machine Top A412 only Key lock Ringer On Off Handset settings BaseStat settings Service function Charges Prov services Menu in the communication state Volume hands free operation only Loudspeaker Top A412 only Provider services Handset volume Send DTMF keypad Directory Recording on off Top A412 only Listening 2nd handset Logging the handset on 1 On the base station keep pressed until the LED flashes 2 In the menu of the handset under BaseStat setting Log on On base station prepare the handset for log on Logging the handset onto another base station 1 Prepare the other base station 2 In the menu of the handset under BaseStat setting Log on On other system prepare the handset for log on Last number redial 1 Press G 2 r Select entry 3 Press Dialling from the directory Press EE Enter
30. al functions can be on or off at any given time Important basic settings Set time date and dialling type see Base station settings 20400025en_ba_a0 External calls Making calls externally means calling via the telephone network exchange Dialling out with the numeric keypad Handset is in standby state 1 Press The dialling tone sounds 2 Key in the number Make your call Accepting a call The ringing tone sounds on the base sta tion and the red light 1 flashes slowly The set melody sounds on the handset The display shows Incoming Call If the number is stored in the directory the cor responding name appears 1 Press Make your call Speed dialling Numerical keys can be programmed for speed dialling directory entries VVhen the relevant key is held dovvn the directory entry is speed dialled Only one key can be programmed per directory entry Press SF Select Handset settings Press Select Speed dialling Press Press 3 Select the ES Press OST WU NU ES Note Deleting the directory entry also deletes the corresponding speed dial setting Once you have programmed speed dialling you can directly dial the speed dial number by holding down the relevant key Speed dial key 1 is reserved for the Combox number see Services Ending a call During a call 1 Press or Place the handset on the base station or the charging station
31. all when an external call arrives This external call is signalled by a call waiting tone Call 6242424 unknuun ZC DK ra 1 You have the following options Reject the call and continue the current call DK Accept the call the first call is placed on hold Accept the call the first call is terminated Note A call is only rejected for good if it has been rejected by all logged on handsets Inquiry You are in the middle of an internal call and interrupt it to make an inquiry with another call partner 1 Press The active call partner is placed on hold 2 Dial the internal call number 1 6 3 Press The inquiry is initiated The first call partner is placed on hold Connected to gs intern 2 Fi H Alternating between calls brokering You have initiated an inquiry and the dis play offers He 3 1 You can novv alternate broker betvveen two cal s as required 1 Press Pe 44 You alternate betvveen call part ners 20400025en_ba_a0 Local switching functions Three party conference You are alternating between calls brokering and wish to set up a three party conference one external and two internal calls or three internal calls This will allow all three call partners to confer with each other 1 Press P 2 Select 3pty conference 3 Press Return to brokering end three party conference 1 Press Het F You are now connected
32. alling method Setting the answering machine Top A412 only Note This user guide describes the maximum extent of functions the Top A312 Top A412 can provide Due to applicable country regulations or circumstances relating to the network operator or provider there may be some differences or limits to the functions or opera tion as described in this user guide If you have any questions please contact the Swisscom Information Service freephone 0800 800 800 Explanations Handset Multifunction key Receiver hands free operation Display icons Display Soft key icons Menu key Internal key Cancel key Connect key Combox direct access Keypad numbers and letters Microphone Control key Blue key Battery charge contacts Display icons Answering machine is on Battery indicator a New message on answering 1 Display of handset number machine internal 1 6 Base station indicator Ringer off Explanations Base station without answering machine Internal key paging key flashes slowly to indicate incoming calls internal and external connections and group calls paging flashes rapidly to indicate handset log on Base station with answering machine Top A412 only Answering machine On Off key Internal key paging key Light red continual fast flash to indicate incoming message answering machine continu
33. batter ies in the compartment at any given time 20400025en_ba_a0 Setting up the telephone and putting it into service Charging the batteries The batteries are in a discharged state when supplied they will first need to be charged 1 Place the handset in the base station or the charging bay An acknowledgement sound indicates that the handset is correctly posi tioned Note Do not use ordinary batteries Do not place the handset in the charging bay if the batteries have not been fitted Before initial use batteries have to be charged without interruption for at least 12 hours in the case of NiMH batteries Only remove the batteries from the hand set to replace them with new ones Do not charge the batteries out of the handset Battery endurance between charging A set of NiMH batteries provides approx 150 hrs standby 15 hrs talk time Note Make sure you select the correct battery type See section Handset settings Charging contacts must not come into con tact with metallic or greasy parts After long periods out of operation with the power switched off e g during holi days the batteries will need recharging before the set can be operated again Battery indicator When the batteries are first inserted the battery status is unclear A correct indica tion in the display is obtained only after a complete charging cycle flowing battery charging i continuous battery bet
34. cinity of the base station You can only log off other handsets using the handset Top A312 Top A412 not using the other handset itself 20400025en_ba_a0 Using several handsets In addition to your own base station you can operate your handset on up to three further base stations Application example You have a telephone at home and use an identical handset at your workplace You can now also use the handset from the cordless telephone at work on the base sta tion at home and vice versa Of course in coming and outgoing calls are possible only within the range of the particular base sta tion There is no handover to another base station Roaming Specifying the configuration The handsets must be logged onto the base station at home and onto the base station at work Specify one letter A B C or D in each case for the base station at home and one for the base station at work Next allo cate one internal subscriber number 1 to 6 to each of your handsets Note The radio cells can overlap partly Incoming calls will only be forwarded to your handset if the corresponding base sta tion is selected If the handset is not in radio contact with the base station the corresponding letter will flash in the display Selecting a base station Outgoing calls can be made from any of the base stations If the radio cells overlap the connection is established with the base station shown on the handset You can alway
35. ck the machine begins by playing back the oldest message During playback Jump forward to the next message 1 Press 24 Forward Repeat current message 1 Press FE Rewind Jump back to the previous message 1 Press FE Rewind twice in quick succession End playback 1 Press Cancel Deleting messages Deleting individual messages An individual message can only be deleted while that message is being played back You are playing back a message and want to delete it 1 Press RH This message is novv deleted Playback continues vvith the next message Deleting all played back messages VVith this procedure you can delete all com pletely played back messages together The ansvvering machine must be off Ansvver machine Delete messages Select Delete messages 2 Press All completely played back mes sages are now deleted 20400025en_ba_a0 Operating the answering machine from the handset Active answering machine Pick up If the answering machine has accepted an incoming call and the handset is not engaged the two devices switch to pick up mode In this mode the call can be directly picked up The answering machine is switched on The outgoing message is played or the caller leaves a message 1 Press the Talk key or ha Note If Call screening is activated the out going message as well as the caller s message are played ove
36. complies with the fundamental requirements of R amp TTE Directive 99 5 EC and is suitable for connection and operation in the member country specified on the base station and or packaging 20400025en_ba_a0 Technical Data DECT Standard DECT GAP Frequency range 1880 MHz to 1900 MHZ Transmit output 10 mW mean output per channel Range up to 250 m outdoors up to 40 m inside buildings Dialling mode Dual Tone MultiFrequency dialling Power supply Power supply SNG 6 af primary 220 230 V 50 Hz secondary 7 5 V 500 mA Rechargeable batteries 3x12V NiMH battery type AAA or NiCd battery type AAA Battery endurance With NiMH standby approx 150 hrs talk time approx 15 hrs with NiCd standby approx 70 hrs talk time approx 7 hrs Permissible ambient conditions 5 C to 40 C 5 to 85 relative humidity for operation Permissible storage temperature 25 C to 70 C Dimensions Base station approx 135x125x125 mm Handset approx 145 x 51 x 30 mm Weight Base station approx 200g Handset approx 140 g VVarning Circuit can be destroyed by electrostatic dischargel 5 Ate CE mark The telephone complies with the require ments of the following European Directives EN 301 489 1 6 Electromagnetic compatibility EN 60950 CE Electrical equipment for use within specific voltage limits Compliance of the telephone with the aforementioned dir
37. ct call 1 Press OFF 2 Press FES Direct call is deactivated 20400025en_ba_a0 Keypad lock ringer off In standby state under F you can use the following two handset functions Keypad lock Ringer on off Keypad lock on You can switch the keypad lock on to pre vent unintended pressing of keys having an effect 1 Select Keypad lock 2 Press The keypad is locked Incoming calls are signalled and can be taken by pressing the connect key Keypad lock off For outgoing calls the handset must be switched from the lock state to the standby state 1 PressiFF 2 Press YES The keypad lock is off Ringer off You can switch the ringer off on the re spective handset so as not to be disturbed 1 Select Ringer off 2 Press The ringer on the handset is switched off appears in the display and the multifunction key flashes A call is only signalled in the display and can be answered in the usual way Note The ringers of the base station and of other handsets remain on Ringer on 1 Select Ringer on 2 Press The ringer on the handset is switched on again 20400025en_ba_a0 Handset settings You can set your handset to meet your personal requirements as follows Switching the handset on off You can switch your handset off to main tain the capacity of the batteries for a longer period Handset settings Han
38. d Pw NS Setting the dial pause You can specify the pause required after the exchange code Please refer to the op erating instructions for your PBX Select Dial pause Press Specify the dial pause Press b l Your telephone vvill novv automatically in sert a dial pause after the exchange identi fication code provided no dial tone is recognised 20400025en_ba_a0 Service function Babyphone You can use one handset as a babysitter monitoring handset and monitor a room i e a child s bedroom for noises To do this you need two handsets both logged onto the base station As soon as the preset noise level is ex ceeded the monitoring handset automati cally makes an internal call to the destina tion handset You can select one of 3 noise levels The destination handset automatically takes the call The noise can be heard via the speaker of the destination handset For external destination handsets the call must be manually accepted Service function Babyphone On Level Target Programming the babyphone 1 Press P 2 Select Service functions 3 Press 4 Select Babyphone 5 Press 6 Select Destination 7 Press 8 Select Internal destination or External destination 9 Press 0 Select the internal destination handset 1 6 Press or enter an external number Press
39. ded into menus and submenus The handset is in standby state 1 Press s it You are novv in the main menu where the following functions are available Answer machine Keypad lock Ringer off on BaseStat setting Service function Handset settings Charges L Provider services Press 4 or F to navigate horizontally amp or e to navigate vertically in the menu Top A412 only 20400025en_ba_a0 Basic settings and operation H the menu contains submenus e g Handset settings press DR to get to the submenu Handset settings D OK To get to further submenus e g Language repeat these steps Handset settings Language Select station F k L e Press the cancel key to return to the previous menu level e By keeping the cancel key pressed down by pressing the connect key or if a call arrives you return to the standby state without any settings having changed Note For an example see the function Select language in the section Handset set tings Selecting a setting e Click to select from a list of settings e g Language Language o o Esmisrh A e Note Only one selection from a list can be made at any given time Switch functions on off Click El B to switch a function on off e g keyclick Settings D oRange beep Note Sever
40. dset off Select Handset Off 2 Press The handset is off Incoming calls are not signalled The display is inactive 3 Press The handset is now on again Note The base station signals incoming calls whether the handset is on or off Setting the language For menu guidance you can select your preferred language Handset settings Language English Select Language Press DR Select the desired language Press Menu guidance changes to the new language el Selecting the battery type The telephone is supplied with three re chargeable batteries If you use different batteries from those supplied be sure that the battery type is set to NIMH or NiCd as appropriate If you change the type of batteries used you will need to select the applicable bat tery type Handset settings Battery type NIMH NiCd 1 Select NiMH or NiCd 2 Press Note If the handset is programmed to the wrong battery type the batteries may be damaged or their available capacity may not be used The capacity of NiMH batteries is greater than that of NiCd batteries 20400025en_ba_a0 Handset settings General settings The following handset settings can be switched on or off Select the respective function and switch it on or off by pressing the menu key below lie Handset setti
41. dsets The telephone allows you to operate up to 6 handsets on one base station You can make two internal calls between two hand sets and at the same time one subscriber can also make an outside call Each addi tional handset must be logged onto the base station and allocated an internal number Each internal subscriber number 1 6 can only be allocated once It is shown on the handset display in standby state Note If during operation with several handsets one of the handsets has already seized the external line the busy tone sounds in the second handset You can still make inter nal calls Each handset can be logged on at up to 4 base stations A D Preparing the base station for log on Press the internal key at the base station for five seconds The connection indicator on the base station red light 1 starts flashing For 60 seconds the base station is now ready to enable you to log on a handset Logging a handset on If the base station has been prepared you can log the handset on the base station BaseStat setting Log on On base station 1 Key in the base station PIN or 0000 default setting 2 Key in the new internal call number 1 6 for the handset 3 Determine the designation of the base station A D 4 Press FES If log on was successful the respective let ter A D appears on the base station dis play Note If the internal ca
42. ec tives is confirmed by the CE mark 203400025en_ba_a0 Menu structure in standby state Answer machine Listening on off Playback Delete messages Time left Settings Time limit None Number of rings 60 seconds 120 seconds 180 seconds 2 rings 3 rings T 4 rings 5 rings 6 rings 7 rings F 8 rings 9 rings 2 Economy func Keypad lock Ringer off on Listening Off Handset 1 Time over msg On gt Off Remote PIN Greeting msgs Choice Message A Message B gt Final message Recording Message A Message B Final message Delete Message A Message B 70 Language gr msg Time over msg Deutsch English Fran ais Italiano 20400025en_ba_a0 Menu structure in standby state Handset settings Handset ringer Volume Melody Internal melody Name dialling Increasing Handset off Settings D Keyclick n Range beep n Charging beep D Direct accept Backlight L__5 Missed calls Speed dia
43. ered an upper case let etters To select a letter press the respec ter the system automatically switches to tive key once or several times lower case after a blank space to upper case Keys When you first Alphanumeric entry Alphanumeric entry press the key upper case lower case 1 Number 1 spe PERS ee ER a 2 Number 2 ABC2AAAA EC abc2aaaaxec 3 Number 3 DEF3EEE def3e 4 Number 4 GHIA G ghiditiig 5 Number 5 JKL5 ikl5 6 Number 6 MNO6 O OGN mno6 t z 7 Number 7 57 5 5785 8 Number 8 TUV8UUU tuv8 9 Number 9 VVXYZ9 wxyz9y 0 Number 0 0 0 Number 96 8614 RE S Number blank space blank space 20400025en_ba_a0 Basic settings and operation Finding your way around in the user guide e Basically each section or each function is explained with a brief introduction e Menu graphics show you where in the menu you need to be in order to call up a function navigation e The instructions therefore only describe the steps within the selected function e The steps are consecutively numbered starting with 1 e Intermediate results following a step are shown in italics e Some steps are visualised by a display graphic Always observe the notes on a particular function Calling up a menu function navigation The many functions provided allow you to set up the telephone for your particular requirements These functions are divi
44. f no key is pressed for several seconds backlight switches off automatically 20400025en_ba_a0 Handset settings Handset ringer You can select the volume and the melody Handset settings Handset ringer Volume Melody Internal melody Name dialling Increasing Volume Ell DR E g select Volume Press 3 Select your settings The selected setting is played back continuously for you to check 4 Press The settings are saved We Note Please note that full volume may damage your hearing Increasing You can set the volume to Increasing i e the ringer starts at the lowest volume level increasing to the set level 1 Select Increasing 2 Press Note Please note that full volume may damage your hearing If the volume is set to 3 or higher an the function Increasing is disactivated the fist and second ring starts at level 3 and up from the third ring with the set volume 20400025en_ba_a0 Handset settings Handset PIN The handset PIN personal identification number is required if you want to disable individual operating options resetting to the default settings deleting the directory etc and to protect them against unauthor ised access In the default setting factory setting the handset PIN is switched off 0000 Handset settings
45. gged on Log handset on Cannot get a line no dial tone Telephone connector plug plug not correctly inserted Plugs of the AC adaptor not correctly inserted Check the plug at both the telephone socket and the base station if necessary remove and reconnect Check the plug at both the telephone socket and the mains plug at the 230V socket If necessary remove and reconnect Handset and or base station not ringing Ringer de activated or set too low Adjust ringer volume On PBXs only No connection or wrong number when dialling from speed dial memory Exchange identification code not entered Enter exchange identification code Handset not ringing when an external call arrives Ringer is switched off Volume is on minimum Babyphone is switched on Call allocation is switched off Switch ringer on Adjust volume Switch babyphone off Switch call allocation on 20400025en ba a0 mportant Problems or faults can only be corrected if you take the complete device base station handset and connection cable to the sales outlet 203400025en_ba_a0 General information Repair and Maintenance Leased device In the event your telephone does not function properly please contact our repair service telephone number 175 Repair and travel to make repairs are free Purchased device Within the guarantee period repairs are carried out wit
46. hout charge in accordance with the conditions of the guarantee Excepted is damage due to parts subject to wearing cables labels batteries etc and damage due to improper use damage due to dropping water damage batteries etc If a repair is necessary the device must be brought to the point of sale If the repair service is required also during the guarantee period a flat rate travel fee and the time needed will be charged Beyond the guarantee period the cost of materials will be added Batteries Batteries constitute consumable materials that are not included in the guarantee Defective batteries are not replaced free of charge This applies to leased and pur chased devices Help If you have general questions about matters such as products and services please contact Svvisscoms call center free number 0800 800 800 Cleaning vvhen it is necessary Simply wipe the telephone with a slightly damp cloth or with an anti static pad Never use a dry cloth Please avoid using cleaning agents and abrasives Approval This equipment is intended for operation on the Swiss ISDN network Country specific characteristics are taken into account For inquiries concerning differences between public telephone networks please contact your local dealer or network provider This device complies with the fundamental requirements for terminal guidelines and is confirmed by the CE mark CE This DECT cordless telephone
47. ily switch the telephone to tone dialling DTMF if not already set or place a DTMF code transmit ter up to the mouthpiece The outgoing message is now played back 3 During the outgoing message enter your personal remote access PIN The message is now interrupted The ready beep sounds 4 You can now operate the answer ing machine by pressing the numeric keys With the answering machine off 1 Dial the number of your telephone 2 After 10 to 12 rings the answering machine switches itself on warning beep for 8 seconds without playing an outgoing message 3 Enter your remote access PIN The ready beep sounds 4 You can now operate the answer ing machine by pressing the numeric keys PIN alarm If you enter the remote access PIN incor rectly an error tone sounds You will then need to key in your remote access PIN once again Remote access is always protected i e if you enter the remote access PIN in correctly three times in succession your telephone will automatically disconnect the line The PIN alarm is then activated indi cated by rapid flashing of the red light It is now impossible to remote access your answering machine until the PIN alarm has been reset by pressing the On Off key at the base station Note If the red light continues to flash rapidly the answering machine is full delete at least one message Switching the answering machine on off Press EX The answering machine is now
48. ing msgs H Choice 2 Message A 1 Select the desired outgoing message 2 Press 65 The respective outgoing message is played Note To finish monitoring press the Cancel key 6 Displaying nevv messages As soon as any nevv incoming messages have been recorded on your ansvvering machine this is shown in the display fnswer machine 1 nen message OK 1 Press Plauhark Hew message 1 thse 10 03 00 2 SES s The first nevv message is played The icon EX disappears from the display Press The handset returns to standby state The icon Et in the display indicates that there are nevv messages on the ansvvering machine or 20400025en_ba_a0 Operating the answering machine from the handset Playing back recorded messages You can play back new messages or previ ously played back messages on the answer ing machine as follows Answer machine Playback 1 Select Playback 2 Press The messages are played back Plauback Hew message 1 10 03 00 ise K in 24 Instead of Hew message the follow ing messages may appear Hew message dif new message 1 has already been played back Did message 1 if there are no new messages 1 Press 24 The messages are played through the handset If there are new messages first the oldest new message is played back If there are only messages which have already been played ba
49. ing several handsets 36 Preparing the base station for lo ON Entente dere 36 Logging a handset 36 Logging a handset onto another base station GAP 37 Logging another handset onto the base station GAP GAP USCS Linie nent pitied ane Logging a handset off from a base statl r serre Siig ee Application example Selecting a base station Direct call babyphone feature 40 Activating direct call Initiating a direct call Deactivating direct call Keypad lock ringer off 41 Keypad lock on Keypad lock off RINGER OFF ER 41 IEN 41 Handset settings 42 Setting the language 42 Switching the handset on off 42 Selecting the battery type 42 Keyless wists ats indeed les see 43 Range beet sente ia def 43 General settings 43 Charging beep 43 Direct Acceptin einean anin 43 Backlight rioris amsn da 43 Handset ringer 44 INCEASING EE 44 Handset PIN sonne 45 Base station settings 46 Base station ringer Si Time and date eegene eise Base station P N Call allocation
50. initial letters A Sg Select entry Press 9 Directory entry Enter the number Press HEGI Enter name Press OE Enter any required options OT T USRI Babyphone You can use your handset as a babysitter monitoring handset and monitor a room e g a child s bedroom for noises To do this you need two handsets both logged on to the base station As soon as the preset noise level is exceeded the monitoring handset auto matically makes an internal call to the desti nation handset You can select one of three noise levels 20400025en_ba_a0 Quick Reference User Guide Speed dialling The numerical keys can be used to program a speed dial number for a directory entry Only one key can be programmed per directory entry Press SF Select Handset settings Press Select Speed dialling Press Press 3 Select the EE Press OR OOS OVO Making an internal call between two handsets Press 2 Press DD 3 Make your call 4 End your call Transferring a call internally You are in the middle of an external call 1 Press 2 Enter internal number 3 Press 4 End your call The external call partner is now connected to the second internal call partner Transferring a call externally You are in the middle of an internal call 1 Press 2 Enter zero for external plus the external number 3 Press OK 4 End you
51. kage 8 Control key A2 14 D Date Un 46 Declaration of Conformity 77 DECI eisene ster erg Al 69 Default setting factory setting 53 Default state resetting to 53 Dial externally 17 Dial from the directory 20 RUE LTE Directaecept s r ns eh et Directcall a ula a Directory entry Display s este Sane as rbi Display icons DTMF temporary E Exchange identification code 19 F Faults ea Saint 69 67 G GARA NS NE ees 38 H Hands free mode 2 21 Handset Beie KO EE 38 Logging on 36 Switch on off 2 42 20400025en_ba_a0 Key words Identification restriction CLIR 19 WAU EE Inserting batteries Internal KEY sense Bas K KeVElIER stench AR Keypad Keypad lock L languages ended LISTENING ab ma a leanne Location suitable ale Ben EE ele Deet M Maini Menus Teese rer s d Men Ubi aca Seeerei de eege tee DS Microphone 5 22 niche Microphone mute Monitoring outgoing message Multifunction key Mute switch ex sara ter s ns N New cable layout 10 Numeric Keys nadana 14 o Off line call preparation
52. l e g for voicemail ansvvering ma chine etc 1 Press Fi 2 Select Send DTMF Note After completion of a call temporary DTMF dialling is automatically svvitched off Directory You can access numbers in the directory see section Directory Mute svvitch If you do not want your call partner to hear you for instance when you confer with someone in the room you can switch the handset microphone to mute 1 Press 4 Your call partner cannot hear you 2 Pressii Your call partner can hear you again Recording a telephone call Top A412 only When making a call you have the option of recording the entire call or parts of it This function can only be activated from the handset to prevent uncontrolled record ing from the base station To start stop recording You are in the middle of a call 1 Press EP 2 Select Recording Note Switching on the recording function is sig nalled to your call partner by a brief ac knowledgement beep Recording automatically ends if the amount of storage space available is exceeded dur ing recording At the end of the call recording automati cally comes to an end The recording can be played back as a message on the an swering machine 20400025en_ba_a0 During a call Listening with a second handset If at least two handsets are logged on you can listen in to the call of the other hand set from your handset without participat ing The
53. ll number is seized a sec ond time the handset first logged onto it is logged off If the logging on process fails the respec tive letter on the base station display con tinues to flash In order to log a handset on you need to be within range of the base station Logging on via paging key Top A412 To log on via the paging key you must hold the key down for at least 5 seconds until the second signal tone is heard in the case of the Top A312 after the first signal tone is heard and the LED is flashing rapidly The base station switches to log on mode 20400025en_ba_a0 Using several handsets Logging a handset onto another base station GAP To log your handset onto a third party base station other base station the handset must support the GAP generic access pro file Follow the manufacturer s instructions when preparing the other base station for log on Prepare the handset BaseStat setting Log on On other system T Enter the 4 8 digit access code AC of the previously prepared base station e g 12345 2 Key in the designation of the base station A D 3 Press 4 Log the other handset on according to its instructions Note The base station assigns the internal number for the handset automatically The base station letter e g A appears in the display to confirm that log on was suc cessful If log on was unsuccessful an e
54. lling Battery type NiMH LS NiCd Direct call Select station Automatic 6 Base station A Handset PIN Language r English 2 Deutsch BaseStat setting BaseStat ringer Increasing Volume Melody ime and Date Time Date Log on On base station On other syst Other handset Log off Call allocat D Handset 1 PBX Public access Base station PIN Dial pause 71 3 seconds 203400025en_ba_a0 Menu structure in standby state Service function Babyphone On Level arget 0O Handset 1 6 Provider Provider 1 Directory transf Handset 1 Reset Handset Default setting Directory Base station Software version Handset Base station Charges Last call All calls Total line Handset 1 Type of display O Charges 5 Duration Factor Line Handset 1 Currency 72 20400025en_ba_a0 Menu structure in standby state
55. n_ba_a0 Setting the answering machine Introduction This section applies only if you have an Top A412 with answering machine The answering machine is controlled ex clusively via the handset It can only be switched on or off from the base station Thanks to the standard outgoing message plug amp play your answering machine is immediately operational All you need to do is to switch it on The answering machine can be operated from the base station the handset or by remote access via the network If the an swering machine is operated from the handset the display indicates the number of the incoming message stored the time and date it was left and the telephone number of the caller Functions e There are two different operating modes Outgoing message with recording Answer only without recording e The number of rings after which the answering machine switches itself on can be set to between 2 and 9 rings or to Economy funcion Enable or disable operation of the ans wering machine using remote access e Standard outgoing message prepro grammed outgoing message e Monitoring of incoming messages e Adjustable length of incoming messages Note Recording of the outgoing message is limited to 30 seconds Characteristics e Total recording time up to 22 minutes e Automatic recording quality i e the recording quality drops as the length of the recording time increases e Digital recordi
56. nds free mode is on you should During a call the following functions are not hold the handset at your ear to provide available from FF from any enjury caused by the volume The hands free mode is also working dur Volume ing the battery is charging Services Svvitch hands free off 1 Hold the handset Handset volume 2 Press the multifunction key Keypad send DTMF Directory H Listening 2nd HS Recording on off Hands free mode The hands free function allows you to make a call via the handset without having to hold it Switch hands free on 1 2 3 WON ANE Dial the number Press Press the multifunction key The multifunction key flashes hands free mode is now on Press SEE Select Volume Press Set volume Press Make your call In hands free mode only 20400025en_ba_a0 During a call Adjusting the handset volume To better hear your call partner you can increase the handset volume during a call Press SEE Select Handset volume Select your setting Press 0000 Repeat steps 1 4 to reset the handset volume Note Please note that full volume may damage your hearing The handset volume remains saved Send keypad DTMF By svvitching to temporary DTMF dialling you can use the special keys star and hash to transmit information dur ing a cal
57. ng No maintenance required Note Your answering machine cannot work if there is a power failure however the mes sages previously left and the outgoing messages remain saved Date and time Your telephone registers time and date of the recorded messages and shows this in formation in the handset display To set time and date see the section Base station set tings 20400025en_ba_a0 Setting the answering machine Setting the number of rings You can set the number of rings after which the answering machine switches itself on to between 2 and 9 rings or to Economy function Answer machine Settings Number of rings Economy func 2 rings 29 rings 1 Select the desired number of rings 2 Press 65 In Economy function default the ans vvering machine svvitches itself on after e Four rings if no nevv messages have been recorded Two rings if new messages have been recorded Note VVhen polling your ansvvering machine from a distance remote access you can hang up after the third ring because no nevv messages have been recorded This helps you save telephone charges Economy function setting Activating deactivating mes sage monitoring You can listen to all incoming messages via the loudspeaker on the base station Answer machine Settings Listening
58. ngs Settings Keyclick O Range beep Charging beep O Direct accept O Backlight Missed calls Keyclick Each keystroke on the handset is confirmed by an click In the default setting keyclick is on Range beep If the range beep is on a warning beep sounds if you leave the radio range If this happens move back towards the base station or out of the blind spot until the warning beep stops otherwise the tele phone link will be cut Note Functions only in specific PBXs with activated CLIP Note If the range is inadequate relocation of the base station may bring about an improve ment See the section Setting up the tele phone and putting it into service for in formation about the optimum location Charging beep In the default setting the charging beep is on an acknowledgement beep sounds when the handset is replaced in the charg ing bay Direct accept Incoming calls are accepted directly simply be lifting the handset from the base sta tion or from the charging bay Note If the handset is neither in the base station nor in the charging bay the calls can be accepted by pressing the connect key While the answering machine is recording a message direct accept is temporarily de activated Backlight The function Backlight can be switched on or off If it is on the display is backlit as soon as any key is pressed or a call arrives I
59. ngs ex change identification code Program provider see Service function Provider 20400025en_ba_a0 Directory Dialling from the directory Press EI Find entry in the directory or by keying in up to three initial letters via the keypad select the desired name Directory George Smith Peter Jones F i 55 The number is now dialled Editing a directory entry Press EE Find entry in the directory Press 5 George Smith 0561282 ARC OK i Press HEC lt 1 The number is displayed pir r BE AL ALE Press ZS to edit the number from right to left Press The name is displayed Enter name Hame George Smith Daa OK 2 7 Press 1 to edit the name from right to left 8 Press The entry is saved Deleting a directory entry Press EE Find entry in the directory Press 4 Press sim Delete entry is displayed 5 Press YES NO YES deletes directory entry Using a directory entry for off line call preparation Press EE Find entry in the directory Press Press The entry is used in off line call preparation 5 You now have the following option HEIEISave entry in the directory 1 Change the entry EF Find a further entry in the directory Dial WSS 20400025en_ba_a0 During a call Menu in communication state Note If the ha
60. on 13 Finding your way around in the user 15 Calling up a menu function navigation 15 Selecting a setting Switch functions on off Important basic settings External Calls 17 Dialling out vvith the numeric keypad 17 Accepting a 1 56 17 Speed dialling Ending a call Off line call preparation Dialling from the redial register 18 Further dialling options 18 Editing the redial register 18 19 Storing an entry in the directory 19 Setting changing options 19 Editing a directory entry 20 Dialling from the directory 20 Deleting a directory entry 20 Using a directory entry for off line call preparation 20 During a call 21 Hands free mode 2222 21 Menu in communication state 21 Adjusting the handset volume 22 Send keypad DTMF 22 Directory ea o Re Anais 22 M tesvviteh 22 Recording a telephone call Top A412 only 22 Listening with a second handset 23 Provider services 23 Internal Calls
61. on Always can only be activated for one provider Via the option of joining numbers in off line call preparation you can determine for each individual call which provider is to be dialled see section Off line call prepara tion 20400025en_ba_a0 Service function Service function Reset Handset Default setting Directory Base station Software version Resetting the handset to the default setting This procedure resets all settings on the handset to the default setting Directory entries PIN code and the log on of the handset remain saved Select Handset Press If necessary enter PIN Press Select Default setting Press Press FES BOOT Resetting the directory This procedure deletes the directory en tirely Select Handset Press If necessary enter PIN Press Select Directory Press Press FES SOG Ne Resetting the base station to the default setting This procedure resets all settings on the base station to the default setting Select Base station Press If necessary enter PIN Press Press YES handsets remain logged on Software version Shows the software version of handset and base station 1 Select Software version 2 Press 3 Select Handset or Base station 4 Press DK 20400025e
62. r call The internal call partner is now connected to the external call partner Switching hands free operation on You are in the middle of a call 1 Press the multifunction key on the handset 2 Put the handset dovvn 3 Continue the call in hands free mode Svvitching hands free operation off Hands free operation is on 1 Press the multifunction key on the handset 2 Hold the handset to your ear 3 Continue the call 20400025en_ba_a0 Quick Reference User Guide Switching the answering machine On Off at the base station Press until the signal tone is heard The answering machine is switched on The answering machine is on Press until the signal tone is heard The answering machine is now off Top A412 N Quick Reference Guide for remote operation of the ansvvering machine Remote initiating procedure 1 Dial your number 2 While the outgoing message is playing key in your personal remote access PIN or the answering machine is off 1 Dial your numer and wait for approx 10 12 rings 2 Answering machine switches itself on for 8 seconds without playing an outgoing message 3 When the ready beep sounds enter your remote access PIN ili Sans msg A Record Dete messages 2 Stop 7 Delete all messages uu 31 Forward message 8 81 Show recording time remaining Play back message from handset only
63. r the loudspeaker Pressing the C key or the 4 key returns the machine to standby and call screening is aborted The answering machine conti nues to record the message Temporary call screening Even if Call screening is switched off you can listen to incoming messages over the handset without the caller hearing you The outgoing announcement is played and the caller speaks his message 1 Press 5 2 Press Xi Call screening is switched off Note The message is saved even if call screening is on Recording telephone calls When making a call you have the option of recording the entire call or parts of it See section During a call Checking the time left for recording You can check the recording time left until the memory is full Answer machine Time left 1 Select Time left The time left for recording is shown 2 Press 20400025en_ba_a0 Operating the answering machine from the base station Answering machine on off On Answering machine is off Press until the signal tone is heard The red lamp is on The answering machine is switched on Note If the answering machine cannot be switched on the memory may be full This is indicated by the red lamp double flashing rapidly delete at least one message Off The answering machine is switched on The red lamp is on Press until the signal tone is heard Answering machine is off
64. range e Range warning beep sounds if switched on Disconnection of the call Note Silent zones within the operating range depending on the structural environment may cause brief interruptions to a call or loss of the connection Protection against listening in Between the base station and the hand set calls are transmitted in encrypted form to prevent the possibility of listening in with other cordless telephones radio receivers or scanners 20400025en_ba_a0 Setting up the telephone and putting it into service Connecting the base station Warning Make sure you do not confuse the plugs of the telephone line cable and the plug in power supply cord on the base station If you do connect the plugs the wrong way round the base station will not function and may be damaged Telephone line cable The telephone line cable has two different plugs 1 Insert the smaller plug into the socket telephone icon underneath your telephone until the plug snaps firmly into place 2 Feed the cord through the moulded cable duct provided 3 Connect the larger plug to your telephone socket Power supply cable 1 Insert the plug of the power supply cable into the socket marked with the power supply icon until the plug clicks into place 2 Feed the cable through the cable duct provided 3 Connect the plug in power supply to a 230V outlet Note Your telephone will not function if the power supply is
65. ready programmed follow the steps shown in Provider serv ices Adapt by overwriting existing B sse information Name The telephone is delivered with the following pre programmed services Activate without a connection Service 1 Call waiting Deactivate Service 2 Callback on busy Service 3 free Show Service 4 free L Service 5 free Service 6 free 1 Select Without conn Service 7 free 2 Press Service 8 free 3 Select a service 1 10 Service 9 free 4 Press Service 10 free 5 Select Name 6 Press 7 Enter the name of the function e g call waiting 8 Select Activate 9 Press 20400025en_ba_a0 Provider services Using more services Use your adapted services as follows Activate deactivate show services without connection You will need to activate services without a connection before a call to be able to use them during a call After the call you can deactivate the service or have it shown at any time Handset must be in standby mode Prov services More Services Service 1 Activate Deactivate Show Select More services 2 Press 3 Select a service e g Call vvait ing 4 Press 5 Select Activate Deactivate or Show 6 Wait for acknowledgement tone or message from the network 7
66. rror tone sounds and the letter A flashes GAP functions are described in the section GAP uses Logging another handset onto the base station GAP A third party handset other handset must support the GAP generic access profile in order to be logged onto your base station Prepare the base station using the handset BaseStat setting Log on Other handset 1 Specify a 4 to 8 digit access code AC e g 12345 2 Keyin the new internal number 1 6 of the other handset 3 Press TES 4 Log the other handset on according to its instructions Note If the internal number used has previously been allocated for logging on the hand set first logged on will be logged off 20400025en_ba_a0 Using several handsets GAP uses Your telephone supports the multi vendor DECT GAP protocol GAP Generic Access Profile To be able to log it onto another base station the latter must support the GAP protocol Among others the following functions are available e Outgoing calls from the handset e Taking incoming calls e Internal calls from handset to handset Logging a handset off from a base station To log a handset off from a base station BaseStat setting Log off 1 Select the handset which you want to log off 2 Press OE Successful log off is signalled in the display Note To log a handset off you must be in the vi
67. rs in the dis play In the Recording mode the time over message if recorded and switched on is played after a set period Setting the language of the standard message plug amp play You can set the programmed message in a language of your choice Answer machine Greeting msgs Language gr msg Deutsch 1 Select Language gr msg 2 Press 3 Select the desired language 4 Press 5 20400025en_ba_a0 Setting the answering machine Time over message You can record a time over message e g Thank you for calling and switch it on or off If it is on it will be played after ex piry of the time limit set for a message Answer machine Settings Time over msg On Off 1 Select Time over msg 2 Press 3 Press On or Off 4 Press 20400025en_ba_a0 Operating the answering machine from the handset Introduction You can operate your answering machine from any logged on Top A312 Top A412 handset e Switch on off Record change your outgoing messages e Play back and delete messages Switching the answering machine on off Depending on the functions the answer ing machine must be switched on or off Answer machine On Off If no outgoing message has been recorded the standard message plug amp play text is activated when
68. s 74 Declaration of Conformity 77 20400025en_ba_a0 Safety notes Contents of the package The DECT cordless telephone is used for transmitting voice via the analogue tel ephone network The User Guide and its safety notes are an integral part of the equipment and must be handed over to the new owner when reselling the equipment Safety notes Warning Use only nickel metal hydride Ni MH AAA batteries preferably with more than 650 mAh Using other types of rechargeable batter ies or ordinary batteries i e non recharge able can be dangerous and also lead to malfunctions of and or damage to the set The manufacturer accepts no liability in such cases e Make sure the correct battery type is set and the batteries are fitted correctly e Do not dip the batteries in water do not throvv them into the fire Batteries can become warm when being charged this is a normal and harmless process To avoid damage to the batteries do not use charging stations from other manufacturers For the base station and the charging bay use only the power supply unit supplied e Before using the telephone hearing aid users should note that radio signals interfere with hearing aids and cause an unpleasant humming noise if sufficiently loud Warning Please note that the ringtone for incoming calls as well as alert tones handsfree and listening by loudspeaker
69. s only be con tacted via the base station shown in the display Handset settings Select station Automatic Base station A Automatic In the default setting the handset always automatically dials up via that base station in whose range it is located Base station A B Cor You have the option of setting your hand set to a particular base station The hand set will then always dial only via this par ticular base station and you can only be reached via this base station 20400025en_ba_a0 Direct call babyphone feature When direct call babyphone feature is activated a destination number is dialled by pushing any key except for the menu key When direct call is activated calls can be taken in the usual way Activating direct call Handset settings Direct call Select Direct call Press 3 Enter destination number EC 4 Press The display shows DIHEET CALL Note If a number is already stored it will be dis played Initiating a direct call 1 Press any key except for the menu key The direct call number stored is dialled automatically Make your call 3 Press The call is terminated After a fevv seconds CALL appears in the display again Note We recommend that you check the number you have keyed in by making a test call Deactivating dire
70. selection as to which handset can listen in is made at the handset making the call You are in the middle of a call Press SEE Select Listening 2nd HS Press Select handset 1 6 Press OR The ringer of the selected handset sounds On the selected handset 6 Press call be listened to Di ee Qa Note Listening in is only possible on one hand set During listening in local switching func tions are deactivated Provider services With this feature you can use the follow ing provider services during a call if they have previously been programmed 1 Press Ft 2 Select Provider services 3 Press ik Available provider services may include the follovving nquiry Brokering 3pty conference End active call 1 End active call 2 Reject Take over Hold Take over End Activate call back 4 Select service 1 10 e g brokering 5 Press DK Note Depending on your country and provider different services may be available For programming provider services see sec tion Adapting provider services 20400025en_ba_a0 Internal calls Making calls between two handsets You can make free internal calls between two handsets provided you have logged on at least one additional handset up to max 6 handsets are possible On handset 1 1 Press 2 Key in the intern
71. set is in standby state 1 Press Fi 2 Press or 4 F to select the desired function 3 Keep the numeric key 1 9 which you vvish to program pressed for approx 3 seconds The shortcut is now programmed to this number and the old function is overwritten Taking a shortcut The handset is in the standby state 1 Press RP 2 Press the desired numeric key You are now in the respective submenu function Please make a note of your shortcuts func tions and the numbers 1 9 assigned to them 20400025en_ba_a0 Provider services Your Top A312 Top A412 makes it easier for you to use network services This refers to supplementary services available from the provider e g call waiting You can use these provider services by assigning the nec essary codes as a function services 1 10 in your telephone Please contact your provider for informa tion as some supplementary services need to be applied for and may attract fees Via menu guidance you can activate or deactivate those provider services pro grammed by you either before or during a call The most common provider services are pre programmed Call forwarding This service has already been integrated in the menu guidance Call forwarding allows you to be within reach even if you are not near your own telephone You have the choice of three types of call forwarding Unconditional Incoming calls are for CFU warded immediately No reply
72. tones are also emitted on the handset Do not therefore hold the handset close to your ear while one of these functions is on otherwise your hearing may be affected Contents of the package The package contains the following items Handset 3 NiMH AAA battery cells Base station Mains adapter Connection cord User manual incl Quick Reference Guide Accessories The following accessories are available from Swisscom outlets e Additional handsets with base station Additional base stations 20400025en_ba_a0 Setting up the telephone and putting it into service Suitable location Your telephone is designed for normal use in domestic and office buildings Keep the following points in mind when selecting a location for it Suitable e Inthe centre of your radius of action e Atleast 1 m distance between the base station resp handset or tel ephone and other electronic devices Unsuitable Ona metallic surface or an underlay prone to slipping e Near electronic devices e g HiFi equipment TV microwaves e Near sources of radiation e g radiators direct sunlight e Behind steel doors or glass doors with metal mesh In niches or shielded rooms e Without an underlay on painted or lacquered furniture or on plastics Range The operating range is as follows e Outdoors approx 250 m Indoors approx 40 m depending on ambient conditions and building related factors Outside the operating
73. ut they can be adapted as required Provider services during a connection Prov services Adapt During conn H Service 1 Name Command Select During conn Press Select a service 1 10 Press Select Name Press Enter the name of the function e g 3pty conference Select Command Press 0 Enter code for the function 3pty conference 11 Press GE UNS oo 20400025en_ba_a0 Provider services The telephone is delivered with the following pre programmed services during a connection Service 1 Enquiry call Service 2 Call switching Service 3 3 way conference Service 4 End call 1 Service 5 End call 2 Service 6 Reject Service 7 Accept Hold Service 8 Accept End Service 9 Callback on busy Service 10 free Provider services without a connection Prov services Adapt Without conn 0 Enter code for the function Acti vate e g 43 call waiting on Select Deactivate Press 3 Enter code for the function Deactivate e g 43 call waiting off Select Show Press Enter code for the function Show e g 43 show call waiting nus Note Contact your provider for information on available services and their codes for pro gramming To change a service al
74. vated 20400025en_ba_a0 Operating the answering machine by remote access Functions with the answering machine off If necessary switch the answering machine off Press El Delete all played back messages Press DEAD Record an outgoing message Press message A or Press message B or Press EE time over message After the beep record the text min 5 sec max 3 min Speak without making long pauses max 4 sec between words otherwise recording will end End recording Press The text just recorded is played back for you to check End monitoring Press Delete an outgoing message The answering machine is off Press M A warning tone sounds Press Eli within 3 seconds Message A is now cleared or Press EI within 3 seconds Message B is now cleared or Press EJ within 3 seconds The time over message is now cleared General information Troubleshooting Most malfunctions will no station or removing the ba be the result of a defect in your telephone You can often correct minor faults yourself by switching off on the plug in power supply of the base teries of the handset and inserting them again The following tips are intended to help you do this Symptom Cause Remedy No display Handset not switched on Batteries discharged or inserted incorrectly Press connect key Charge handset batteries No radio link to the base station Handset not lo
75. ween 70 and 100 Hn continuous battery between 50 and 70 f continuous battery between 30 and 50 continuous battery between 5 and 30 continuous battery below 5 flashing battery almost discharged continuous battery status unclear flashing battery status unclear and almost discharged Note If the charge state of the batteries ap proaches 5 a warning beep sounds Disposal Please dispose of rechargeable batteries in an environmentally friendly manner no household waste 20400025en_ba_a0 Basic settings and operation Controls Keys display see fold out page A2 Switching the handset on to standby state Press the connect key to switch the hand set on Display In the standby state the following are shown Internal number of the handset base sta tion charge state and date time The following functions are available last number redial directory and main menu Note There may be some differences in the text between the user guide and the display Softkey icons functions of the menu key The following icons texts may be displayed selected in the bottom display line Icon text Function H Select main menu i Info on an entry in the call register directory redial register E Redial register EE Directory SE Edit directory ABC lt Edit an entry i Delete an entry fsa acil Change case GO Choose from list BO Switch function on off lt
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