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1. 60 Logging into SG EWAN 61 62 62 63 E Nm unt 64 65 SS EUNDEM UNE 67 MOBILE 78 Appui ijj c 82 Congratulations on your purchase This user friendly system will allow you to monitor and protect your home business The coaching SmartMenu makes setting up and using your DVR very easy with helpful information to assist you The DVR comes equipped with H 264 compression which allows you to record and store more footage using less space therefore never missing an event This manual was written to ensure that you get the most out of your purchase alr WER Re E Il dh WAEMIWG E Uma SYSTEM DVR 4 Window DC12V Power 10ft RJ 45 Cable Warning Stickers Adapter for DVR Software and Manual CD IR Remote Control USB Mouse Quick Start Guide RCA to RCA Male Cable Year Warranty Lifetime Live Customer Support Extremely Easy to Set Up and Use You d expect a system that keeps such a close eye over all you hold dear to be compl
2. 7 BUTTONS amp CONNECTIONS cssssssssessssesssesessecsessessessessssssssesseesscsssscesssassuceassucesssucsessuseessueanssesaseseesees 8 BASIC SETUP IL comen dod MM MM MM M MM 10 Things to Consider Before Installation eese 10 TPG E MS f 10 Wiring Diagram for Cameras 11 CONNECTING ADDITIONAL DEVICES essent rnnntnntnntnntnnnenttnn entren testen tennis 12 Connecting USD MOSQ 12 Connecting NER 12 POWERING ON DYR 12 GETTING STARTED 0 0 c cscessessessessessessessessessessessessessesssssessessessessssucsassucsassuceussucsucsucsucsucaucsussucsucsucsessesaeeaeaseaeeneeass 13 WN OS 13 LONE RRUETPRAU NR DUNG ORS 13 FUNCTION TOOLBAR ERU 14 Function Toolbar OptionS cccccessessssessessessssessecscssesessesscsecsessessssessessessesessesseseceesseeacsecseeseeseaeeaes 14 MAIN MENU aiios bem P 17 Usingthe Keyboaid cc 18 WT Sy cc E 19 TE 19 UT dE NR 21 XLI Mr C M 22 PREC ORCL 23 Record Parameters 23
3. To adjust the user name password and server port for mobile login 1 Select the column next to the setting you would like to change and a keyboard will appear 2 Type the user name password and port you would like then select ENTER to close the keyboard User name and passwords are case sensitive 3 Select APPLY from the main camera menu to save your changes 4 Formore information about mobile setup please see MOBILE VIEWING section ALARM SETUP The alarm menu allows you to adjust which alarms you would like set and adjust the length of time that the internal buzzer will sound for This DVR gives you the option to have email alerts sent when motion is detected To set up email notifications for motion please see NETWORKING SETUP EMAIL TAB Motion TAB e CH The channel you want motion detection Enable Enable or disable motion detection Area Set up the area to be detected by motion Sensitivity Use a range from 1 8 to detect object 1 being the least sensitive and 8 being the most sensitive Alarm Out This DVR does not support this function Alarm Time This DVR does not support this function Show Message DVR will display a message on screen when motion is detected e Buzzer Set the length of the buzzer sounding when motion is detected 10s 20s 40s 60s Send Email Send an email when motion is detected Full Screen When motion is detected on a specific channel that channel will be switc
4. Eme reet GE ore eee oe UJ IU ie ce If the computer and the DVR are connected to the same router you can use the internal IP address to view the DVR If the computer is not connected to the same router and is at a remote location you will need to use the external IP address of the DVR to view it from that computer into THE DVR USING INTERNET EXPLORER 1 By default the DVR will require a user to input a username and password before being able to view the DVR online The default username is admin and the password is 123456 F ddress ae Port ER E o 59 INSTALLING THE ACTIVEX CONTROLS 2 There will be a yellow information bar that pops up below the address bar in Internet Explorer Click on the yellow information bar and then select INSTALL THIS ADD ON FOR ALL USERS ON THIS COMPUTER Please be patient as the installation process can take 1 2 minutes G P PI Dl c HOC Tie EC cw foo Pee Tek 3 Ifyour ActiveX settings are set correctly you will see the following dialogue box Interne db Warning Do you want to run this AcbheeX control another or when Windass wit installed Tou should only run veu ruit th and the requesting What s the nek 4 Click RUN Once everything has installed and loaded you will see the web player
5. FINDING YOUR DVR S IP ADDRESS By default the DVR IP mode is set to This means the DVR will automatically retrieve an IP address from the router that it is connected to Unless your network requires a static IP address leave the DVR IP mode set as DHCP 1 From the MAIN MENU select NETWORK 2 Confirm that the IP MODE is set to DHCP This setting is acceptable for most users If the IP mode is not set to DHCP use the drop down list next to TYPE and change the type so that it is set to DHCP Click APPLY and EXIT to restart the DVR and retrieve an IP address 3 Write down your IP address CLIENT PORT HTTP PORT and GATEWAY This information will be used in the next few steps to view the DVR on your computer as well as for viewing the DVR over the Internet ONCE ACQUIRED YOUR IP ADDRESS WILL APPEAR HERE Note If your router does not support DHCP contact your network administrator to supply you with the proper IP information If the DVR needs to store PPPoE DSL ADSL settings contact your ISP Internet Service Provider for the proper IP address settings PREPARING YOUR COMPUTER FOR VIEWING THE DVR Every computer that is accessing the DVR will need to be configured to download and run ActiveX controls This change only needs to be made one time on the computer that is accessing the DVR This can be done by performing one of the two following methods See Viewing your DVR outside your network Method 1 ari G
6. To erase Preset cruise points select the CLEAR button To start the PTZ cruise open the shortcut menu and select START CRUISE To stop the PTZ cruise open the shortcut menu and select STOP CRUISE START CRUISE This option prompts the PTZ cruise to start if you have set up the PTZ cruise Click it again to stop the PTZ cruise RECORD SEARCH This shortcut prompts the video search menu to appear It allows you to search through the previously recorded footage For more information on the video search menu please see the PLAYBACK section of this manual 64 Start Stop REcoRD This shortcut prompts the DVR to start or stop recording This function works if the DVR s schedule is set to MOTION RECORD and you would like to record in between motion detection events C SrART Stop Rotate 1 Right dick the mouse and select START ROTATE The cameras will then start sequencing through 2 To stop auto sequence double click the screen or open the FUNCTION TOOLBAR and select the STOP ROTATE ICON 3 return to quad 9 16 screen view open the FUNCTION TOOLBAR and select the SPLIT SCREEN icon VoLUME If you have connected audio enabled cameras to the DVR you can adjust the level of sound or mute all noise being recorded Select the VOLUME icon in the FUNCTION TOOLBAR You can adjust the volume level using the bar or mute by checking the MUTE box Select the SAVE DISK icon to save your settings 1 The MAIN ME
7. 4 Openthe playback software you installed Software Installation fe Setup Playback Welcome to the Playback Setup Wizard Fus wall 27 55 gnam reir the educar all ed Fai apollo one e Mest to continue Cancel to exi eh up 13 Setup Playback Installing Please wait while Setup installs Playback on your computer Extracting files C Program FileskPlayback ShenzhenStreamingN etDIIR dll Cancel VIEWING Be sure that the playback software is open on your computer Instructions differ depending on what files you would like to open and play To add one video 1 m Select and then FILES Find the USB device file or any other area where backed up footage would be stored on your computer Make sure to view 264 Files Select the file you would like to view and select OPEN Once you have selected OPEN the video will NOT play automatically You must prompt the video to play To view the footage you must select play from the bottom menu Once play is selected the video will begin To ADD an entire FOLDER 1 2 5 Select and select the folder with your footage Highlight all the files you would like to view and select OPEN Once you have selected OPEN the video will play automatically To REMOVE a file 1 2 Select the fi
8. Gateway This is the IP address of your router If the box is populated with numbers other than all zeros this is a confirmation that you are connected to the router DNS1 and DNS2 Stands for Domain Name System and is for advanced network setup DNS is used to convert common names into website IP Addresses It is best to leave these settings as it is usually the same as the router To Change the DNS address 1 Highlight and select the starting number next to DNS and a keyboard will appear 2 the number you would like for a DNS address then select the ENTER L key 3 Select APPLY to save your changes Universal Plug and Play not applicable SUBSTREAM TAB These are the resolution settings for viewing your mobile device Video Enable or disable if the video from that channel can be viewed from a mobile device Frames Per Second FPS The FPS settings are adjustable A higher FPS will result in smoother and better quality recorded video A lower FPS will result in a choppy video however it will use less space on the HDD To adjust the FRAME RATE of video 1 Findthe channel that you wish to adjust the FPS 2 Scroll through the list 1to 30 and the FPS you wish to record on that channel 3 Select APPLY to save your settings Bitrate The bitrate represents the amount of information or detail that is stored per unit of time of a recording The DVR is set to the recommended 128bps Audio To turn AUDIO RECORDI
9. INFO tab allows you to view information about your DVR The selections are Device Name Device ID Device Type MAC Address Currently installed software version IE Version Hardware Version Keyboard Version ADVANCED Adjust the device alarms for disk errors video loss or when your HDD is full Events To enable ALARM settings 1 Select the drop down menus to select whether the DVR alarm will sound when the HDD is low on memory or is not working properly or if there is video loss 2 Selectthe ENABLE checkbox to turn on the alarm for the specific issue 3 Selectthe drop down box next to BUZZER to select the buzzer length 4 Select the SHOW MESSAGE checkbox if you would like a message to be displayed on your monitor when motion has been detected 5 Select the SEND EMAIL checkbox if you would like an email alert when motion is detected You must have email notification set up to receive alerts 6 Select SAVE to save settings Maintain To turn AUTO MAINTENANCE on or off 1 Select the MAINTAIN tab 2 Select the drop down box next to AUTO REBOOT and select Enable or Disable 3 Input the date and time with the drop down boxes when you would like the reboot to happen 4 Select SAVE to save your changes Load Default Loading default settings will restore all settings on your DVR to the default settings except your passwords and time adjustments Highlight and select LOAD DEFAULT Check the boxes where you
10. Plays selected footage Pause Forward Pressing this button once will pause the playback footage After that each time you press this button the playback footage will move forward a frame and pause again Fast Forward Pressing this fast forwards the footage the more times you press this the faster the footage will fast forward x2 x4 x8 Mute Selecting this option will mute the sound from the playback footage Sound will only play though if you have an audio supported camera not included hooked up to your DVR Volume Adjust Adjusting this bar from low to high will adjust the volume of the sound from the playback footage Sound will only play if you have an audio supported camera not included hooked up to your DVR Exit Selecting this option will exit the playback footage and return you to the RECORD SEARCH or EVENT SEARCH option COMPUTER PLAYBACK When you backup footage to a USB device you can view the backed up footage on your computer Viewing your footage from your computer allows you more options for manipulating the video as well as for backing up footage directly to your computer To view footage though your computer 1 Insert included software CD into disk drive and double click to install the playback software 2 Follow the installation guide until the end 3 Once everything has been successfully installed insert USB device into USB port on computer Make sure USB device has backed up footage on it
11. and the password is 123456 Install any ActiveX controls or software settings that may appear Once everything is properly installed you will be viewing the online software Please refer to ONLINE SOFTWARE in this manual DDNS DYNAMIC DNS SETUP Instead of having to type in the IP address to access the DVR online you can use DDNS to create an easy to remember website name The DVR has a DDNS provider web address built into it To Configure the DVR to Work with DDNS 1 2 3 Access the MAIN MENU and select NETWORK Click on the DDNS tab For complete instructions on setting up DDNS please see DDNS TAB in this manual Fill out DDNS setup with account information DONS SETUP Enable Server DY HONS Username ae Satta 29510106 LOGGING INTO SOFTWARE 1 If you created a DDNS account type in your account s host name in the Internet Explorer address bar If you didn t create an account you can use your external IP address if on a different computer or your DVR s internal IP address if on a computer connected to the same router Before you view the online software you are asked to login with a password You can either use the admin or your own user password and the footage will appear The login screen also has the option to adjust which connection you are viewing the software with internet or LAN Leave this option set to Internet Default username Admin and Default Password 123
12. end time that the footage was recorded e SIZE The size of the file the larger the file the longer the video clip Allows you to select video clips to backup to a USB device 6 The buttons at the bottom of the list have the following functions e First Brings you to the beginning of the list oldest footage first e Prev Brings you back a page Next Brings you forward a page Last Brings you to the last page of recorded footage most recent footage is last All Selects all footage on the page to be backed up Inverse Deselects the selected and selects non selected footage for backup e Search Opens up the available files for the selected date or time e Backup Prompts backup of the selected video clips Exit Exits the file list Playback Screen ib M MUTED 1 20 X PLAYBACK THROUGH DVR Click the file you have selected to view and the footage will automatically play Upon playing back the recorded footage options at the bottom of the screen appear to manipulate the video These options are also available on the remote control The options and their functions are as follows from left to right on the screen Rewind Pressing this rewinds the footage the more times you press this the faster the footage will rewind x2 4 x8 Slow Forward Pressing this button slows down the playback footage The more times you press this the slower the video will playback Play
13. port forwarded and that you have the proper viewing software on your phone Set username password and port on DVR 1 From the MAINTAIN MENU select NETWORK then click the MOBILE tab 2 Insert the USERNAME and PASSWORD which mobile user would use to access the DVR footage 3 Insert a port for the mobile footage to run from Port 18004 is a good default port to use Make sure that you port forward this port on top of the other two ports 4 Select APPLY to save your settings Port FoRWARDING Follow the port forwarding instructions found in the PORT FORWARDING section of this manual and use the port assigned in mobile viewing setup screen Be sure to forward the MOBILE PORT 18004 IN ADDITION to ports 80 and 9000 IPHONE VIEWING Before viewing your DVR footage from your iPhone please ensure that you have iTunes set up on your computer with an activated account and that you have port forwarded an extra port for mobile viewing Download from App Store 1 Open App Store 2 Select the search icon at the bottom of the screen Search Asee 3 Select the Asee application then Install 4 Onceapplication has downloaded it will appear on your iPhone screen From your computer or iPhone 1 Open your iTunes program and access the iTunes store From the iTunes store search Asee The Asee application will then appear Click on the application open the download page and download Asee Once finished the downloaded fil
14. record on the HDD e TotalSpace Tells you the total amount of space on your HDD e Available Time Amount of remaining time available to record Overwrite When the HDD has overwrite enabled it will record over the oldest footage once the HDD is full instead of stopping the recording This way the DVR is always recording If you want to stop recording when the HDD is full set overwrite to Close To enable disable OVERWRITE mode 1 Selectthe drop down menu beside OVERWRITE 2 Select either AUTO to turn overwrite on you can also set the DVR to overwrite for just a few hours or days or choose CLOSE to turn overwrite off 3 Select SAVE to save settings PTZ PTZ setup allows you to input information for a PTZ camera PTZ cameras not included The information must be entered in the DVR to ensure compatibility with your PTZ camera To input the PTZ information 1 Onthe PTZ setup menu select the channel the PTZ camera s are connected to Input the proper information for your PTZ camera 2 Theinformation you need to select will be specified in the PTZ manufacturer manual 3 Choose to enable disable cruise mode for the PTZ camera Once all the correct information is entered into the DVR select SAVE to save settings SYSTEM The SYSTEM tab allows you to view your device name and serial number as well as the hardware and software versions This is a useful menu when troubleshooting your DVR General This menu op
15. would like the settings restored A screen will appear asking ARE SURE YOU WANT TO RESTORE THE DVR TO THE DEFAULT SETTINGS Once loaded the factory default settings will be set A oc Firmware Update 1 Highlight and select FIRMWARE UPDATE 2 Selectthe path to where you have saved the firmware once downloaded 3 Selectthe START button LocaL SETTINGS Save Paths You can select where to save the files you capture record and back up on your computer To change where the files are saved 1 Click the box next to the RECORD PATH area and a folder browse screen will appear 2 Find the location you want the files to be saved to and double click the area 3 Select OK 4 The file you want the footage pictures saved to will appear in the box 5 Select SAVE to save settings Locour Clicking on the LOGOUT tab logs you out of the online software and DVR viewing When this tab is clicked the software will shut down the screen will refresh and return to the initial user login screen User Login Screen User Login IP Address HEE 1 131 Media Port User Hamz Password Network Internet v bio pen All Channels Preview login Reset MOBILE VIEWING This DVR is compatible with iPhone BlackBerry and Android operating systems on 3G networks Before you can access your DVR on a mobile phone you must make sure that the DVR has the proper network settings has been
16. 456 Once the password is inserted select LOGIN and the DVR software and footage will appear Note If using a port other than 80 the port must be specified after your IP Address For example 73 38 91 131 2000 LIVE MODE The LIVE tab at the top of the online viewing screen allows you to view the DVR in LIVE mode In LIVE mode the available functions on the right are 1 PTZ Camera Controls Selecting this function opens up PTZ control menu For more information refer to PTZ options in this manual 2 Cruise Setup This function allows you to set up directions for the PTZ to follow The PTZ camera will cruise through your set positions and times Not all PTZ cameras have this function For more information refer to PTZ options in this manual 3 Record Records footage directly to your computer Press the record button again to stop To select a save location refer to SETTINGS in this manual 4 Capture Takes a snapshot of the screen and automatically save the picture to the selected location on your computer To select a location refer to SETTINGS in this manual Open and Close All Live Channels Allows you to view or stop all live feed from showing Display Previous and Next Channels Cycle through and view 8 or 16 cameras in quad screen mode Widescreen View Expands the camera screen you have highlighted Channel Display Provides different options for displaying the cameras pen e Single Channel and Qu
17. AME and PASSWORD to protect your video feed 2 Itis necessary to assign a different port for the mobile stream to be transferred Port 18004 is good port to use 3 Select SAVE to save settings Substream To adjust the SUBSTREAM resolution parameters Substream Settings 1 Select the SUBSTREAM tab 2 Select the drop down menus to adjust the frame rate video quality and resolution values 3 Select SAVE to save settings Email To receive EMAIL notifications 1 2 4 Select the drop down box next to EMAIL select ENABLE Select the ENABLE drop down box next to SSL Select the SMTP Port and input the port number provided by your email provider using the keyboard For emails the port number is 25 The Gmail port number is 465 Select the SMTP Server box and input the SMTP server address provided by your email provider using the keyboard Gmail SMTP address smtp gmail com Select the SENDER EMAIL box and input the email in which the email notification will be coming from Select the SENDER PASSWORD box and input the password for the sending email account Select the RECEIVER EMAIL box and input the email in which the email notification will be going to The SENDER EMAIL and the RECEIVER EMAIL can be the same email Select the INTERVAL drop down box and select the TIME INTERVAL in which you want to receive emails 1min 3min 5min 10min Alarm Motion Enable or disable motion detection a
18. ATTE 24 25 Search SCtUp cccsccssssssessessssscsessessssessesscssssessssscsscsessesscsucacsecsnssusausncsnssussesscaucacescessausauescescausaesscencaeseessanees 26 UD AGM 26 Event eeso Seios STURN 27 e TOE a E EE RN cm 28 o O E E E 28 IVS OIA 29 Ja gr 29 SUES Eh 31 m 31 SITIS 32 VIAE D PERRA 32 PE 33 VILE 33 S EIU 37 S rr m 38 m 4 rho P 42 Advanced Seb 42 Vr e 42 Events la UMEN 43 PLAYBACK e E R 44 E m E E E 44 E S CANIN REIN E E E N E DINH EUN 45 Playpack 46 Computer T 47 FNS 48 Software FUNCTIONS sssssecsesscssesssess
19. BOOT the DVR 1 Clickthe REBOOT button 2 Ascreen will appear asking for confirmation to reboot Select OK to continue or CANCEL to quit 3 prompted to reboot the DVR the DVR will shut down and restart Update system update can be done if there is new software available for your DVR model This should only be done if a SVAT representative recommends it To UPDATE system 1 Download the upgradefiles from www svat com and put the files onto your USB flash drive 2 Insert the USB flash drive into the back of the DVR 3 Click UPDATE and click OK to confirm This may take up to 10 minutes 4 Once the update is complete your DVR will restart with the new software update Default Settings Loading default settings will restore all settings on your DVR to the default settings except for the date and time The DEFAULT USERNAME is admin and the DEFAULT PASSWORD is 123456 To LOAD DEFAULT 1 Click LOAD DEFAULT a screen will appear 2 Click the box for each function that will be restored to default parameters or click ALL to select them all Click CLEAR to uncheck the boxes Select APPLY to continue screen will appear asking ALL SETTINGS WILL BE LOST RETURN TO DEFAULT SETTINGS If you want to continue and restore the default settings select OK if not select CANCEL If you select OK the DVR will take a few minutes to load the default settings Once loaded the DVR will reboot automatically and the factor
20. E 2 Selectthe DELETE button below the black screen 3 Pressthe SAVE button to save your changes To copy your settings to another day Click the COPY button A box will appear at the bottom Select the channels you want to copy the settings to Click the checkbox next to all or each individual channel Click the COPY button and the copied schedule will appear on the selected channels Once you have completed all of your schedules select SAVE to save your settings Mm Bm Ww N The RECORD option allows you to record from your computer Here you can set which channel to record as well as set up a recording schedule and recording resolutions Rec Parameters To adjust the DVR record parameters 1 Select the REC PARAMETERS tab 2 Choose the channel you wish to record using the drop down box 3 Select SAVE to save settings Schedule To set your RECORD SCHEDULE 1 Select the SCHEDULE tab 2 The top row represents SCHEDULED RECORDING The bottom row represents MOTION RECORDING 3 Select the DAY of the week on which you want to schedule a recording 4 Each box corresponds to an hour Click the boxes for the times that you wish to record in the row that corresponds to the type of recording that you have selected 5 Select SAVE to save settings To copy one 5 schedule to another day 1 Select the drop down menu beside COPY and highlight the day you want copied 2 Select the drop do
21. EASE VERIFY THE CAMERA INSTALLATION INSTRUCTIONS SPECIFIC TO YOUR CAMERA Decide if the camera will be wall mounted or sit on a desk tabletop The camera can be adjusted for either mounting scenario by rotating it to the required position Screw the mounting bracket into the camera s mounting hole turning it clockwise Mount the camera in the desired location no more than 65 ft from the DVR unless you have purchased additional wiring You may mount the cameras on a wall ceiling or desk Ensure that the cameras are strongly secured Adjust cameras to the desired viewing angles For additional help on mounting the cameras Ensure the camera is secured into place please see the drilling template located at the back of the manual N 4 y WIRING FOR CAMERAS NG ADL JNALL A USB Mouse 1 Plug the USB connection on the mouse into the top Plug Mouse into top USB port USB connection on the back of the DVR CONNECTING MONITOR Connect BNC to RCA connector 1 2 Plug the cable into the BNC connector Connect the BNC to RCA connector to the top VIDEO OUT connection on the back of the DVR Attach the other end of the RCA cable to a yellow RCA video input on your TV monitor 4 Switch the TV Monitor source to view the DVR Consult Plug RCA cable to BNC connector 5 The bottom video out is for a second monitor Plugging 2 Plug the
22. ENCY 2 Clickon APPLY to confirm settings Volume and Margin These options let you customize the look and sound of your recordings Margin To adjust MARGINS 1 Select the MARGINS option and the margin screen will appear 2 Slide the cursor from 0 to 36 to set each margin 0 being the lowest 36 being the highest 3 Select APPLY to save your changes Volume To adjust VOLUME 1 Select the VOLUME option and the volume screen will appear 2 Slidethe cursor from 1 to 63 to set the volume 1 being the lowest 63 being the highest 3 Select APPLY to save your changes Privacy ZONE TAB This DVR allows you to have ONE Privacy Zone per camera A Privacy Zone appears as black area on a live view screen and are never recorded This is convenient if you have a safe or other area that you do not wish to be viewed To set a PRIVACY ZONE 1 Choose the desired camera using the drop down box 2 Select the PRIVACY ZONE drop down box and select ON 3 Place checkmarks beside AREA 1 4 Press the MASK AREA Setup option to see the SETUP SCREEN 5 Click and drag the boxe around the screen to place it where you need a privacy zone Press the APPLY button to save your changes To copy this setting to multiple cameras select the channel to copy Select the channel s you want to copy Select COPY to apply settings to all selected channels 10 Press the APPLY button to save your changes N Oc REC
23. Explorer 6 0 or higher and is on a Windows PC 2 Makesure you forwarded both port 80 AND 9000 for TCP and UDP 3 Make sure all controls are properly installed Selected the yellow pop up bar and run all controls 4 Check all your network connections and go through the above steps again to make sure a configuration error was not made You may have to configure PPPoE settings to match the settings provided to you by your Internet Service Provider ISP Consult your ISP for more information on your PPPoE settings 5 forwarding is not set up correctly Read the instructions of www svat com network and or www portforward com to ensure you have the correct port forwarding settings 6 blocker is preventing the ActiveX controls from prompting you to install 7 Your router is blocking your computer from using the External IP address from the same network as the DVR Try connecting to the External IP Address from a computer that is not connected to the same network 8 80 is being blocked by your ISP Try changing the HTTP port to 2000 Port forwarding will need to be set up for the new port 9 ADSL modem is preventing the connection because it is on a different sub network Contact your Internet service provider to assist with bridging the modem and router together Error cannot be displayed d IL 288 5 0 I In Em rm up F Q O Bie e dun ung aren gjari qoe CR eee
24. INSTRUCTION MANUAL WWW SVAT com DO RETURN THIS PRODUCT TO THE STORE Please contact an SVAT customer support representative regarding any additional information on product features specifications or if you need any help with set up Please contact us via one of the methods below Email support svat com Online live web chat Visit www svat com Telephone 1 866 946 7828 For more product information visit www svat com Note This is manual version 1 0 for this product you may find updated versions by visiting our website PRODUCT WARRANTY INFORMATION Please visit our website at www svat com for information about your product s warranty We take quality very seriously That is why all of our products come with a one year warranty from the original purchase date against defects in workmanship and materials If you have warranty or support issues please contact us using any of the following methods Phone 1 866 946 7828 SVAT USA SVAT CANADA Email support svat com 60 Industrial Parkway 264 4080 Montrose Road Website www svat com Cheektowaga NY Niagara Falls ON USA 14227 Canada L2H 1 9 Warranty Terms 1 SVAT products are guaranteed for a period of one year from the date of purchase against defects in workmanship and materials This warranty is limited to the repair replacement or refund of the purchase price at SVAT s option 2 warranty becomes void if the product shows evidence of havi
25. Ma 1 Open up Internet Explorer a web contend pore Ns da ting 2 Click on TOOLS a e 3 Click on INTERNET OPTIONS UBER ede Toned vies Peace 4 Click on the SECURITY tab then the CUSTOM LEVEL button Cente leve hig zones Cunem Te POE Fa Canton Level To ure the kecommiemeled eng ich Dell Level 5 Change the ActiveX settings listed below Download signed ActiveX controls PROMPT or ENABLED Download unsigned ActiveX controls PROMPT Initialize and script ActiveX controls not marked as safe PROMPT Run ActiveX controls and plug ins ENABLE Script ActiveX controls marked as safe for em scripting all ENABLE If this is an option SE Bkririsirabor appir Allow automatic prompting for file and nose code downloads Ret asteen ENABLE Reset to Medium 6 Click OK 7 Click APPLY 8 Close the options window Note This method needs to be done on every computer you wish to view your DVR from Method 2 Add the DVRS IP address to the Trusted Sites in Internet Explorer ON TEMP 1 Open up Internet Explorer brei SUR bee 2 Click on TOOLS redate 3 Click on INTERNET OPTIONS ict 1 4 Click on the SECURITY Tab OETA 5 Click on TRUSTED SITES 6 Click on the SITES button 7 Type in
26. NG On or Off 1 Check the AUDIO BOX next to the channel you want audio enabled Your camera must have audio recording capabilities 2 Uncheck the AUDIO BOX next to the channel you want audio disabled 3 Select APPLY to save settings DDNS Tas DDNS Dynamic Domain Name Service This menu option allows you to set up a common name for the DVR instead of typing in an IP address This feature is used if you have a Dynamic IP address from your ISP and the IP address is constantly changing To setup your DDNS on the DVR 1 Highlight and select DDNS setup 2 Highlight DDNS and change from DISABLE to ENABLE 3 Highlight SERVER this should be set to DynDNS Choose your DDNS provider from the list 4 5 6 7 Highlight HOST NAME and press SELECT the keyboard will appear to input your host name Highlight USER NAME and press SELECT the keyboard will appear to input your user name Highlight PASSWORD and press SELECT the keyboard will appear to input your password Onceall the proper information is inserted into the boxes select APPLY to save your settings The EMAIL tab allows you to set up your email so that you can receive notifications if you wish for motion detection To set up your email to send notifications 1 2 3 9 Select the DROP DOWN box next to EMAIL select ENABLE Select the ENABLE checkbox next to SSL Select the SMTP Port and enter the port number provided by your email pr
27. NU can be accessed by pressing the MENU button the remote control or by right clicking the mouse then selecting the MENU icon 2 Tomake a selection from the MAIN MENU left click the mouse or press SELECT the remote 3 When access any sub menus there are a few options available at the bottom of the screen 1 Default Restores all of the settings on the current page to the default settings 2 Apply Applies and saves changes made to the current menu page 3 Exit Exits the current menu Note All sub menus have some or all of the above options THE KEYBOARD The keyboard below is used when typing in passwords dates and to label name certain functions This keyboard will appear multiple times when working with your DVR 1 To select letters left click the mouse or press SELECT on the remote control Selecting the SHIFT key on the keyboard changes the letters to lower case and displays additional characters To erase select the backspace lt 2 When you have finished typing select the ENTER key on the keypad to close the keyboard DISPLAY SETUP The DISPLAY SETUP menu has 3 tabs Live Output and Privacy Zone This menu allows you to name each camera adjust where the title of the camera appears on screen adjust the color of each camera turn cameras on and off as well as decide on where the time will be displayed on screen Live The LIVE TAB allows you to customize the n
28. OLOR SETUP button and a full screen view of the selected camera will appear along with scroll bars to adjust Hue Brightness Contrast and Saturation 2 To turn the settings up and down click and drag the bar in the center 3 Once you have adjusted the color to your liking select APPLY and then EXIT to return to the camera menu 4 Repeat for all desired cameras Covert Choose whether or not to display a camera in LIVE VIEWING mode The camera will record and playback normally but it will not appear on the LIVE VIEWING screen This is beneficial so that only authorized users can see what the camera is monitoring To turn the LIVE VIEWING of a camera on or off 1 Select the LIVE option and a drop down list will open 2 Select ENABLE or DISABLE from the drop down list to turn the camera ON or OFF 3 Repeat for all desired cameras 4 Select APPLY to save the changes Display Time This DVR gives you an option to display the time while it is RECORDING and while it is in LIVE VIEW mode The default setting has both time displays set to ENABLE If you would like to turn either the TIME DISPLAY or RECORD TIME display OFF or ON 1 Select the LIVE TIME option or RECORD TIME option and choose either ENABLE or DISABLE 2 The time display will now be changed 3 Select APPLY to save settings This DVR gives you an option to copy all display selections from one camera to another or to all cameras To COPY set
29. ONNECTIONS Admin Viewing Screen PTZ controls Channel selection keys Play amp Pause Snapshot Full screen Setup Next group of channels N A for this DVR About ASee Button a ce D ut Note Although the viewing software is free you must have iTunes account to download it BiackBerry VIEWING Before viewing your DVR footage from your BlackBerry please ensure that you have the Blackberry desktop manager installed on your computer and you have port forwarded an extra port for mobile viewing Download from App World Open BlackBerry App World Search Asee Select the Asee application and select download 1 2 3 4 5 5 Go to MyWorld and select the Asee application to install When prompted select Reboot Device Now Goto your Downloads folder to launch the Asee application From your computer 1 2 Connect your BlackBerry to your computer and open up the BlackBerry desktop manager Select the APPLICATION LOADER option from the main menu From there select the START button for adding removing any applications to your BlackBerry Browse and select the ASEE ALX file from the Blackberry folder on the software CD and click NEXT Once installed on your BlackBerry select the FINISH button to complete the installation From your BlackBerry 1 2 3 4 5 The installed software will be located in the DOWNLOADS d
30. ORD SETUP This option allows you to turn recording for each camera ON or OFF set video quality adjust the frame rate set the resolution enable or disable audio recording pick a recording mode scheduled or continuous set the file pack time recorded video size in minutes and copy settings from one camera to another Rec Para Recording parameters allows you to choose the channel you wish to record turn record ON or OFF set the Pack Duration as well as enable PreRecord if you wish to enable Motion Record Record Enable Disable To enable disable RECORD on channels 1 Select the drop down menu beside the channel s you would like adjusted 2 Highlight whether you would like the camera ENABLED or DISABLED and press SELECT 3 Select APPLY to save settings To COPY settings 1 Select the channel at the bottom of the page that you wish to copy 2 Select which channels you would like to apply the settings to 3 Select COPY then select APPLY to save settings Pack Duration The DVR allows you to choose the maximum length that each recorded video clip will be This is for backup purposes To adjust and or set a PACK TIME 1 Selectthe drop down menu beside PACK TIME 2 Highlight the time you would like each recorded video clip to be 15 30 45 and or 60 min and press SELECT 3 Select APPLY to save settings PreRecord This function works with motion detection If enabled the DVR will pull footage prior to mo
31. Screen BIBLE MM EI THEO WIGS WIDE LES LOSS VIDED 1065 FUNCTION TOOLBAR The Function Toolbar can be accessed 3 different ways 1 By right clicking the mouse anywhere on the screen To access items on this menu with the mouse move the mouse pointer over the option to highlight it and left click To exit move the pointer off the menu and right click 2 Moving the mouse to the bottom of the screen To access items on this menu with the mouse move the mouse to the bottom of the screen and a menu bar will appear Here you can access the main menu or a few quick activating settings To exit move the pointer off the menu and right click 3 Pressing SELECT on the remote To access items on this menu with the remote use the arrow keys to move and when the option is highlighted press SELECT To exit press the MENU button Function Toolbar Main Menu This icon accesses the MAIN MENU which enables you to change settings in Display Record Search Network Alarm Device System and Advanced gt This icon appears when you have enabled a user password This allows the user to lock and unlock the Main Menu The default password is 123456 J Sprit Screen Move Selecting this while in full screen mode will allow you to enter quad 9 or 16 screen view Quad Screen 9 Channel View 16 Channel View PTZ This shortcut opens the PTZ menu PTZ stands for Pan Tilt Zoom camer
32. Your options are State Displays the current operating status of the hard drive If the hard drive is functioning normally it will display OK Avail Total Tells you how much HDD space that you have in total and is still available to record Avail Time Amount of remaining time available to record Select Select which HDD to modify Overwrite When the overwrite mode is enabled the DVR will record over the oldest footage once the HDD is full instead of stopping the recording once it is full Overwriting allows the DVR to never stop recording If you want to stop recording once the HDD is full set overwrite to DISABLE To enable disable OVERWRITE 1 Select the drop down menu beside OVERWRITE 2 Select AUTO to turn OVERWRITE on you can also set the DVR to overwrite after just a few hours or days or choose DISABLE to turn OVERWRITE off 3 Select APPLY to save settings Format HDD Formatting the HDD erases all recorded video and audio on your HDD To Format the HDD 1 Select the box next to the HDD that you want to format 2 Click the FORMAT HDD button An alert screen will appear indicating FORMAT WILL REMOVE ALL DATA FROM HDD Select OK to format the HDD or CANCEL to prevent formatting Formatting the HDD may take a few minutes Formatting cannot be stopped once it has started Once formatting is complete a screen will appear letting you know that the HDD is formatted successfully Click OK exit t
33. a different Ethernet cable and or a different port on your router Be sure the DVR is properly connected to the router There should be green link indicator lights if the DVR is properly connected Make sure the DVR IP Allocation is set to DHCP This is a standard default setting that will work in most networking situations e Power cycle the DVR to ensure it is properly connected and the IP Allocation is set to DHCP Cannot view online footage using my external IP address Cannot view the DVR through a remote Internet connection The browser keeps freezing l can t play the footage The video is choppy when viewing live footage online e Sometimes your router will not allow you to view the footage with your external IP address because the DVR is connected to the same router Try typing the DVR s internal IP address in the address bar e fusing a port other than 80 add your port forwarded port to the end the IP address See the NETWORK SETUP section for setup instructions e Port forwarding may not be set up correctly e The external IP address of the DVR may have changed Try setting up a DDNS account to stay connected with the latest IP information The ISP may be blocking port 80 Try changing HTTP Port to 8080 Be sure to reconfigure the port forwarding e Refer to the NETWORK SETUP section of the manual for detailed instructions on REMOTE VIEWING set up e Make sure you have an up to
34. ad Screen View View your cameras in one single view or four seperate views 10 Volume Control Controls the volume if an audio supported camera or microphone is connected not included Dragging the mouse across the volume bar adjusts the volume up and down To mute select the speaker icon 012112012 11 32 3H PTZ OPTIONS The PTZ camera controls are Zoom Pressing the zooms in and pressing the zooms out Focus Pressing the focuses the picture and pressing the takes the focus away Many PTZ cameras do this automatically D1z345878H 1 lris Pressing the lets in more light and pressing the takes light out of the picture Many PTZ ZOOM cameras do this automatically Focus g Directional Keys Clicking on the directional arrows moves the camera around ae Speed Bar Located above the zoom buttons the SPEED bar TON sets the speed in which your PTZ camera moves at PTZ Display Settings Adjust the PTZ camera s video hue brightness LL contrast and saturation Default To restore all default settings To set up cruise 1 Move the camera view to the places you would like the PTZ camera to cruise to and dick the button at each desired position 2 Ifyou select the button the set position will be cleared 3 To start the PTZ cruise select the arrow next to CRUISE to stop the PTZ select the square next to CRUISE Dru OTHER MOUSE OPTIONS When you right click the mous
35. ame and position of the camera name Customizing camera names allow for easy recognition of locations you are monitoring Title This will be the name of the camera that is displayed on screen It is good to name the camera something to reflect what the camera is monitoring Ex Garage or Driveway A maximum of 8 characters can be used To change the NAME of the cameras 1 Select the camera that you would like to Display Menu adjust the settings for 2 Select the camera NAME option under the camera number you would like to change and a keyboard will appear 3 Enterthe TITLE of the camera you would like then select enter to close the keyboard 4 Select APPLY from the main camera menu to save your changes 5 Repeat for all desired cameras Position This will determine where the camera name will be displayed in the camera viewing window To change the POSITION of the title 1 Selectthe POSITION option and a drop down list will open 2 Select the position where you would like the title to appear on the camera screen If you would like the name NOT to display set the position to CLOSE 3 Repeat for all desired cameras 4 Select APPLY to save the changes U L gt Upper Left D L 3 Down Left U R gt Upper Right D R J3 Down Right Color Setup Clicking this button will allow you to adjust the image settings for an individual camera To adjust the COLOR on a camera 1 Select the C
36. and the connected cameras VIEWING YOUR DVR FROM OUTSIDE OF YOUR NETWORK Now that you have successfully viewed your DVR and cameras from a computer connected to the same router it is time to set up your router to view the DVR while at a remote location This process is called PORT FORWARDING and you can find detailed instructions on how to complete the required steps at Option 1 www svat com network Option 2 www portforward com BEFORE YOU BEGIN PORT FORWARDING YOU WILL NEED The DVR connected to a router Your computer must be connected to the same network router as the DVR The brand and model number of your router this is usually located on the back or bottom of the router Internet Explorer 6 0 or higher The Internal IP address of your DVR and the GATEWAY number The CLIENT PORT and HTTP PORT numbers that the DVR is programmed to use To view which ports are being used with your DVR see the NETWORK menu on your DVR Note Port forwarding is required if you want to view the DVR from a computer that is not connected to the same router Option 1 RECOMMENDED This option gives you an audio enabled video that has step by step instructions on how to port forward your DVR for your specific router Open up your web browser and go to http www svat com network product php Once the site has loaded you will see a list with photos of different SVAT DVR models Select your model You will th
37. appear and read NO RECORD FILE FOUND Check your Date Time and try searching to see what video footage is available EVENT SEARCH TAB This DVR allows you to view the file list for each day that you have recorded footage The file list allows you to see what the type of recording it was MOTION DETECTION or SCHEDULED RECORDING the date and time the footage was recorded the size of the footage as well as gives you an option to backup particular recorded events To access the file from the EVENT SEARCH menu File List Menu 1 Selecta CHANNEL you would like to view footage from 2 Select the SEARCH DATE box A keyboard will appear input the date you would like to retreive footage from then Select the ENTER key 3 Select SEARCH to open up the available files for that date The days and times that have recorded footage stored on them are shown in this list 4 f you would like to filter out the types of recordings on this list select what type of recording you would like to see from the drop down menu next to the word TYPE You can view alarm motion recordings normal recordings or all recordings 5 Thelist displays the following information from left to right e CH The channel with recorded footage TYPE The type of footage that was recorded MOTION DETECTION or SCHEDULED RECORDING DATE The date that the footage was recorded START start time that the footage was recorded END The
38. as not included This menu option only controls compatible PTZ cameras that are properly setup in the device management section of the menu The PTZ camera trols are Directional keys Moves the camera in the direction of the arrow Zoom The zooms in and the zooms out Focus The focuses the picture and the removes the focus This is useful if an object is either close range or long range and is being displayed blurry Iris The lets in more light and the removes light from the image This is useful for varying lighting situations as well as correcting backlight issues Speed Allows you to adjust the speed that the camera will move Cruise Setup Allows you to set preset positions for the PTZ to follow The PTZ camera will cruise through your set positions and times Not all PTZ cameras have this function To Set CRUISE 1 57 4 se Right click the mouse and select the PTZ icon Select the channel that the PTZ camera is connected to The PTZ camera must already be configured Click on the TIME text field and input the time in seconds for how long you would like the PTZ camera to stay at that position Use the directional buttons to adjust the camera to the areas you would like the PTZ camera to view in cruise mode Press the SET button at each desired position To review your set points select the NO text field and input the number you would like to view Click SAVE and then EXIT
39. at all connections are secure and properly set The HDD overwrite feature is enabled When enabled the DVR will begin overwriting the earliest stored footage when the HDD is full Unplug the power to the cameras and or DVR and plug it back in e Check if you have selected START ROTATE in the FUNCTION TOOLBAR The cameras will start to sequence according to the sequence dwell time e You must be LIVE viewing mode e To stop click STOP ROTATE in the FUNCTION TOOLBAR e You must initiate the recording to start by pressing the RECORD button the remote e Check under Record Setup in the main menu to make sure all the cameras are set to ON e Check your record schedule to make sure the DVR is set to record that hour Verify that the HDD is installed and formatted in the DEVICE menu Adjust the camera s brightness settings under MAIN MENU CAMERA COLOR Try moving your camera to a brighter area Make sure the camera is not pointing directly into a light source e Your camera may not be getting enough light towards it during the day Adjust the sunshade top of camera to allow more sunlight e Night vision turns on automatically when the sensor detects a lack of light If your cameras are in a space with too much light the night vision will not turn on e Check the Ethernet connections ensure that the connection lights are lit on the router and the back of DVR Try using
40. at the bottom of the screen and click the box next to TO ALL to select the channel it will be applied to then click COPY Select APPLY to save your settings set your DVR for SCHEDULE record 1 Select the channel and the day you wish to set a record schedule 2 Click on the top line of the time graph if you would like SCHEDULE RECORD Schedule record will record constantly Each box represents one hour One click selects the box To de select click the box again The box needs to be GREEN for the hour s you want recorded 3 Click on the bottom line of the time graph if you would like MOTION RECORD to be set The DVR will only record when motion is detected for the schedule you set The box needs to be YELLOW for the hour s you want recorded 4 Select the day at the bottom you have customized and wish to apply to other days Select a specific day or TO ALL and then COPY 5 Select the channel at the bottom you have customized and wish to apply to other channels Select a specific day orto all and then COPY 6 Select APPLY to save settings Note Default schedule is set to Normal Record on a 24 7 schedule MAINSTREAM TAB The Mainstream Tab allows you to customize the quality of your recordings Here you can change the Resolution the Frames per Second FPS the Bitrate as well as enable audio recording if you have audio enabled cameras Resolution Measures the sharpness of the image The higher the resolut
41. bar next to VIDEO SYSTEM and list will appear 2 Highlight the video system you would like NTSC or PAL 3 Select SAVE to save your changes The system will restart DST DST stands for Daylight Saving Time You can adjust the DVR to change its time for you when daylight saving time approaches so you don t have to go back and do it yourself You can also customize when the DVR changes for DST To turn the DVR DST on 1 Select the checkbox next to DST and a box will appear 2 Select the checkbox next to DAYLIGHT SAVING TIME to enable 3 Select the drop down box next to TIME OFFSET and select if you would like your clock to go forwards or backwards by 1 or 2 hours 4 Selectthe drop down box next to DAYLIGHT SAVING TIME MODE to adjust whether you would like DST to change in a specific month and week or a specific date If by Week Select the drop down box next to START TIME and select the month Select the drop down box below and select the WEEK Select the drop down box below and select the WEEKDAY Repeat above steps for End Time If by Date Select the box next to START TIME and input the specific date A keyboard will appear Select the box below and input the TIME you want the DST to change Repeat above steps for END TIME 5 Once m has been adjusted to your liking select SAVE to save your settings NTP Network Time Protocol You have the option of setting your DVR to sync its time to various web servers This
42. corded from particular dates and times There are three ways to access the SEARCH menu for playback 1 Press the PLAY button on the DVR remote 2 Right click the mouse on the screen and select the RECORD SEARCH icon from the FUNCTION TOOLBAR 3 Access the MAIN MENU and select SEARCH RECORD SEARCH TAB Allows you to find recorded footage from particular dates and times access and playback footage from a particular date and time 1 Click on the channel you would like to search 1 Then enter the date in the SEARCH DATE box 2 Select the ENTER key Click the SEARCH button 3 to open up the search times for that date e you have searched for a particular month you can view times and footage from each day of that month by double clicking on the day in the calendar below 4 The days and times that have Motion Alarm recorded footage stored on them are red in the time schedule 5 The days and times that have Schedule Recording stored on them are green If the time is not red or green it means there was no recording during that time 2 To search for a particular TIME on a set date select the REPLAY TIME box 6 input the start time of the footage you would like to view Select the ENTER lt Click on PLAYBACK 7 to start viewing from that date and time 3 If footage was recorded within the selected date and time slot the footage will begin to play If nothing was recorded a screen will
43. d correctly not working Be sure you are pointing the remote at the IR sensor e Point the IR Remote at the camera lens and press a button You should be able to see the IR LED flicker through the DVR monitoring device Try replacing the batteries in the remote HDD light is blinking Ifthe hard drive is playing back footage or recording the light will blink to notify you that there is activity lam prompted to put in a e The password enable set to ON in the SYSTEM MENU password for everything Cannot power off DVR The DVR is set to run as long as it is plugged in To power off the DVR go to MAINTAIN gt SHUT DOWN Disconnect the power cable after the DVR has displayed NOW YOU CAN POWER OFF SAFELY The hard drive fills up e Check the video quality you are using If you are using a high video quality too quickly then the hard drive will fill up faster Try lowering the video quality Adjust your schedule or resolution If you are on Schedule Record for 24 hours a day the hard drive will fill up faster Try switching periodically to Motion record DVR beeps whenever e Buzzer is set to ON Go the ALARM setup and turn the buzzer function OFF motion is detected The DVR keeps beeping There could be video loss HDD loss motion detection or no HDD space on your DVR The DVR can be set to alarm when these actions take place The alarm alerts you if there is tampering with the camera to DVR connections Chec
44. date browser to view the footage with the proper ActiveX options Make sure the browser is Internet Explorer The software will not play on any other browser e Download all Windows Updates to make sure you have the latest version of Windows and Internet Explorer e When multiple Users view the DVR at the same time it slows the connection to the DVR Try accessing the DVR at a later time e The speed of your Internet connection may be too slow Check with your ISP if the video seems to be choppy no matter when you check it 1015 normal to experience a small time delay between the live footage and the network viewing VISIT US ON THE WEB www SVAT com Product Information User Manuals Quick Start Guides Specification Sheets v Software Updates v v Firmware Upgrades Disclaimer SVAT does not endorse the use any SVAT products for illegal activities SVAT is not responsible or liable in way shape or form for any damage vandalism theft or any other action that may occur while a SVAT product is in use by the customer
45. djust the motion detection area as well as enable the alarm and the length of it Motion To enable disable the status of MOTION DETECTION for each camera 1 2 3 Click the drop down list next to Channel and select the camera you wish to make changes to Select the ENABLE checkbox to turn the motion detection on for that camera Select the SENSITIVITY drop down list to adjust the motion detection sensitivity Select 1 to 8 from the drop down list to adjust the sensitivity 1 being the lowest sensitivity and 8 being the highest sensitivity Select SAVE to save the changes Repeat for all desired cameras To set the MOTION DETECTION area 1 3 The screen is fully RED this is because the DVR is Motion Settings automatically set to detect motion throughout the whole screen To adjust the MD area for the desired cameras highlight the squares where you do NOT want motion detected and click the mouse When the area is no longer shaded in red the area will no longer detect motion Select SAVE to save settings DEVICE The DEVICE tab allows you to view hard drive information such as HDD status and available space You can also set the overwrite setting This is a useful menu when troubleshooting your DVR HDD HDD options are HDDStatus Displays the current operating status of the hard drive If the hard drive is functioning normally it will display OK e Avail Space Tells you how much space is available to
46. e a separate menu appears and allows you to perform the following functions Open or close individual windows Click on the screen you would like to open close It should have a green box around it then right click your mouse and select OPEN CLOSE window You can also open close all screens Right click and select from MAIN MENU eStart recording Right click and select from MAIN MENU Stop recording Right click and select from MAIN MENU PLAYBACK This tab allows you to search view and backup previously recorded footage that is stored on your DVR s HDD You can also narrow down your search by type of footage and what camera it was recorded from To SEARCH your footage 1 The DVR menu cannot be accessed by two people using the same Administrator using the same username and password If the DVR s menu is being accessed by another Administrator using the same username and password you will be unable to retrieve or view footage Authorized user access will not affect menu access at the same time as the Administrator 2 Select the date you would like to view the footage from the calendar by clicking on the date If the date has available footage it will be in bold Click SEARCH 3 It may take a few moments to load the available footage The footage will appear in the space below the calendar 4 The list will display the footage in the following format The time the footage was recorded and the channel the fo
47. e into place Pull lightly on the wire to make sure it is secure 4 For further instruction on connecting your PTZ camera please see the PTZ camera s instruction manual To input the PTZ information 1 Find which camera channel the PTZ camera s are hooked up to on the PTZ setup menu On that channel s row input the proper information for your PTZ camera 2 The information you need to select will be specified in the PTZ manufacturer s manual 3 Choose to enable disable CRUISE MODE for the PTZ camera once all the correct information is entered into the DVR select APPLY to save changes SYSTEM SETUP This menu option allows you to change system settings on your DVR The settings you can change include e DateandTime Adjust date time and daylight saving time e Password Turn the password function on off as well as change the password e Language Customize and set different languages Info Gives you information about the device software version and the MAC address Users Add different users set different administrators GENERAL TAB The General Tab alllows for you to change the date and time language as well as daylight saving time Date and Time This menu option allows you to set the date and time to change the format of the displayed date and time Set the DATE FORMAT 1 Select the scroll bar next to DATE FORMAT and a list will appear 2 Highlight and select your preferred DATE FORMAT 3 Sel
48. e will appear under APPLICATIONS in your iTunes library Connect your iPhone to your computer Your iPhone will be displayed under DEVICES on the left side in the iTunes menu Click to open the device 6 Openthe applications menu from the top tab area and select SYNC APPLICATIONS and then select Asee to add the Asee application to your iPhone 7 The Asee application will now appear on your iPhone screen Disclaimer iPhone is a registered trademark of Apple Inc BlackBerry is a registered trademark of Research in Motion Limited Android is a trademark of Google Inc From your iPhone 1 Open and Run the Asee application 2 Select the setup icon in the bottom right corner of the screen 3 Fill in the following information Server IP Input your DVR5 IP address Port Input the port you forwarded in the MOBILE setup Ensure that this port is also listed under mobile settings on your DVR Default Port 18004 Default username admin Default password 123456 UserID Input the user ID that you have set under MOBILE settings on your DVR 4 Onceall the proper information has been entered on your iPhone and on your DVR press the BACK button in the top left corner of the iPhone screen 5 Press the PLAY button in the bottom left of the screen to start playing live footage from your DVR 6 Fore more information on the Asee please review the buttons and connections section below BUTTONS AND C
49. ecssesscssessscssessusssscsscssscescssucsusssucsussescesscsuessssseesseeseseseenseesses 49 NETWORK GUIDE m 50 WEISS ETE 50 Connecting DVR TOI ROUTE 50 Finding your DVR s IP AddreSS sssssssecssesssssecsecssssssssessucsscssesssssucsucssessscsucsucsscssscescsucsecssscsssuceucsseeaseeseeeess 5 Preparing Your Computer for Viewing the DVR c ccsssssecsessesssesessesssssssssessessessesssessessecsesssessesseeseeeseeses 5 MEINGA 52 53 Viewing DVR On Your COMputEL cssscscssessesecsesssssssessesssssssessessssscsecsessssecsucssssesecsessesscsessesassecsucasensesesess 53 Log in to the DVR Using Internet 54 ANCHE OE 54 Viewing DVR Outside of Your Network cccssssssessessessessesssssessssscsscsscsscesssucsussucsessucsessessessessecseeseseesseasess 55 COLON cage acess P 56 57 Forwarding 58 If You Cannot CONNEC essessescsesssessesssessesssessecsessscsssssucssssesccsscescssscsucsseseusssscesssuccsscsecessesseesseess 59 To View Online Software Using External IP Address 60
50. ect APPLY to save your changes Setthe DATE 1 Clickon the DATE box and a keyboard will appear 2 Enter the date in the order of the selected format then select the ENTERL lt _ key i e mm dd yyyy 3 Select APPLY to save your changes Setthe TIME FORMAT 1 Selectthe scroll bar next to TIME FORMAT and a list will appear 2 Highlight and select your preferred TIME FORMAT 12 hour clock or a 24 hour clock 3 Ifselecting the 12 hour clock format a drop down box will appear select AM or PM 4 Select APPLY to save your changes Setthe TIME 1 Click on the TIME box and a keyboard will appear 2 Enter the time in the order of the selected format then select the ENTER key i e 12 hour or 24 hour clock 3 Ifselecting the 12 hour clock format a drop down box will appear select AM or PM 4 Select APPLY to save your changes DST Daylight Saving Time You can program the DVR to automatically switch to Daylight Saving Time To customize the DVR s DAYLIGHT SAVING TIME settings 1 Select the the DST SETUP box next to DST 2 Select the drop down box next to Daylight Saving Time and list will appear Select ENABLE 3 Select the drop down box next to TIME OFFSET and select if you would like your clock to go forwards or backwards by 1 hour or 2 hours 4 Selectthe drop down box next to DAYLIGHT SAVING TIME Mode to adjust whether you would like DST to change in a specific week or a specific date By Week Selec
51. en see a list with photos of different types of routers Select the router most similar to yours Once selected another program will appear in a separate screen Select the GET STARTED icon in the bottom left corner 5 Make sure the volume is at a reasonable listening level on your computer and follow the instructions given in the pop up window 6 Once you have completed port forwarding see TESTING PORT FORWARDING BR WN Select your DVR Select your Router Model Networking Made Easy Networking Made Easy LT I Fee hiena eam anm raum nr n rupe r p ee ees Sana mum m S ams opus Pe mip amu ok Rond mole em um unm onn man lem cm 1 c GNO 1 ux mss x Eom ce DES edd De Follow Instructional Video EIMHIR hcuTLE AF Quick amp E NETWORKING GUIDE PLEASE MAKE SURE TO FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING IF YOU WOULD LIKE TO USE MOBILE VIEWING BE SURE TO FORWARD PORT 18004 AS WELL Option 2 1 2 Open up your web browser and go www portforward com Once the site has loaded scroll down to the large list of routers Find the type of router you have and select it If you cannot find your exact router select one that is similar to your router or made by the same company Once yo
52. ensures your DVR always has the correct time It will also automatically adjust for daylight saving time To set the DVR to sync with an NTP time server 1 Select NTP SETUP Select ENABLE or DISABLE 2 The NTP server options will come up Choose one of three time servers 3 Selectthe server drop down box and select a SERVER 4 Select the TIME ZONE drop down box and select your time zone 5 Select the UPDATE NOW button 6 Select SAVE to save settings Users The USERS tab allows you to customize passwords and set different authority levels for other users Authority settings 1 Authority Screen Select the USERNAME you wish to change settings for The password status and information will come up under the list Here you can enable users and customize the type of authority they are allowed to access To change the password You have the option to change the password for the user and the administrator A USER will only be able to access the search menu to view saved footage while the administrator has unlimited access BOTH DEFAULT PASSWORDS ARE 123456 1 eee Highlight and click the USER you wish to change the password for Make sure PASSWORD ENABLE is set to ENABLE Type the password you would like in the box next to PASSWORD Type in the same password again next to CONFIRM to confirm the password Once you have input the passwords select SAVE to save your changes Info The
53. er Type in www canyouseeme org This site also allows you to see your external IP address You will see your external IP address and underneath it you will see a box saying WHAT PORT In the box put the port numbers you set the DVR to The default ports are 80 and 9000 This is to confirm that your PORT FORWARDING is successful Click the CHECK button and scroll down 8 You will see a message that tells you it can successfully see your port This means you have successfully port forwarded 9 f you receive an error message please refer to IF YOU CANNOT CONNECT in this manual If you re still having difficulty connecting you can always contact SVAT s support team pv m T Write down your external IP address EE Ame ee Wu p gy P gm yi Type in the port you forwarded Default port is 80 OE omen TEN Fi Se p oe mor buen Rfwy3 Can Open Port Check Tool p cillum md Errik rr qur om hard Jor ma auam e ab Mer La mm d pna oe rg em an LR nr aeg came pem TRIES Es ur x NOTE www whatsmyip org and www canyouseeme org not affiliated with SVAT any way Ir You Cannot CONNECT If the remote viewing does NOT connect please check the settings below 1 Make sure the browser is Internet
54. er The backed up footage will automatically save to the selected location on your computer To select a location see SETTINGS information in this manual Video Clips Capture Start All Playback Stop All Playback Stop All Menu Single CH View Quad Screen View Widescreen View Displays specific portions of a file Click the icon to begin Select again to stop The file will be saved in the location that you set Takes pictures of specific portions of a file Select the save location in local settings Starts playing all channels that have recordings Stops playing all channels that have recordings Stops all playback stops all downloads and stops all windows Select to view one channel Select to view 4 channels at once Switches the footage to widescreen format REMOTE SETTINGS ONLINE SETUP The REMOTE SETTINGS tab allows you to make some adjustments to certain DVR settings The menu options that can be adjusted include Alarm Parameters PTZ Parameters Network Parameters Device Parameters Device Management Local Settings Each function works much like the MAIN MENU options on the DVR DisPLAY You can adjust the display name the position as well as the record time You can also enable and set up a privacy zone Live Changing the camera NAME Live Display Setup 1 Select the camera next to CHANNEL 2 3 Click the NAME box and a keyboard will appear En
55. ex You ll be surprised how easily this SVAT system operates It functions like a computer with a mouse for pointing and clicking and in intuitive icon based Smart Menu that provides prompts and coaching to assist you in navigating the system It s so simple to use it will even begin recording as soon as you plug it in View Your Camera Footage From Anywhere in the World Everyone needs a vacation to get away from it all With SVAT you can enjoy with peace in mind knowing you can view your camera footage live online anytime and anywhere You can use search engines such as Internet Explorer Firefox Chrome or Safari from a PC or Mac You can also view footage on almost any smartphone including iPhone BlackBerry Android Windows Mobile or Symbian as well as on your iPad and most other tablets Whether monitoring your business or home you will always feel in control Instant Email Alerts if Activity Detected You will instantly know if any suspicious activity is happening on your property This SVAT system is designed to send you an email alert complete with photo if any motion is detected on your property or if any of your cameras experi ence video loss You ll always be in the know no matter where you are Two Years Worth of Footage Storage and More if you Need it The included hard drive allows continuous monitoring and recording of over two years worth of footage Your DVR sends an alert when your memory s
56. ext to BACKUP LIVE PLAYBACK and PTZ as well as the camera channels you want to allow that user to have access to You can also press the ALL button for the user to have all permissions or CLEAR to delete all of the permissions Select APPLY to save your changes Version The VERSION tab allows you to view information about your DVR Device Name Software Version Device ID EVersion Device Type e Hardware Version MAC Address ADVANCED SETUP MAINTAIN TAB The MAINTAIN tab allows you to load system default settings set up your DVR for automatic maintenance adjust system reboot manually reboot the system as well as update the system with a USB device Turning AUTO MAINTENANCE on or off Maintain Tab Screen AUTO MAINTENANCE activates the AUTO REBOOT function You must set a schedule for AUTO REBOOT if selecting ENABLE 1 Selectthe drop down box next to AUTO MAINTAIN and select ENABLE 2 Select APPLY to save your changes Auto Reboot AUTO MAINTAIN must be enabled before setting the AUTO REBOOT schedule Setting AUTO REBOOT 1 Select the drop down box next to AUTO REBOOT and select how often you would like the system to reboot daily weekly or monthly 2 Clickthe next drop down box to select the day of the week month you would like the system to reboot 3 Insert a specific time to reboot in the last box on the right Based on a 24 hr dock 4 Select APPLY to save your changes To RE
57. have to choose from include English French Russian Italian Portuguese Spanish and Romanian To adjust the LANGUAGE 1 Select the drop down menu beside LANGUAGE 2 Highlight the language you would like and select 3 Select APPLY to save your settings then exit the menu completely 4 Thesystem will restart and open with your chosen language settings Video Format Throughout the world there are two main video systems NTSC and PAL NTSC stands for National Television System Committee and is used in parts of North America and Japan PAL stands for Phase Altering Line and it is used in European countries The DVR is automatically set to NTSC as SVAT distributes DVRs within North America To change the VIDEO FORMAT 1 Select the scroll bar next to VIDEO FORMAT and a list will appear 2 Highlight the video system you would like either NTSC or PAL 3 Select APPLY to save your changes The system will restart MenuTime Out This allows you to set how long your menu screen is visible during inactivity with the menu To set the MENU TIME OUT 1 Selectthe drop down box next to MENU TIME OUT 2 Select if you would like 1min 5min 10min or OFF 3 Select APPLY to save your changes Users The USERS Tab allows for you to setup 7 different users on the DVR You can also customize their username password and permission levels Permission levels include the ability to change settings view cameras and footage Pa
58. he menu completely and the DVR will restart automatically a oe Format USB FORMAT USB erases anything you have stored on your USB device Before formatting be sure to connect your USB device to a USB port To Format the attached USB drive 1 Click the FORMAT USB button 2 A screen will appear advising FORMAT WILL REMOVE ALL FILES FROM USB 3 Select OK to format the USB or CANCEL to prevent formatting 4 tmaytakea few minutes to format the attached USB Do not remove the USB drive during this time 5 Once formatting is complete a screen will come up and let you know that the USB has formatted successfully 6 Select OK and you will have successfully formatted the attached USB drive HDD and USB Format buttons Warning Screen PTZ Tas PTZ setup allows you to input information for a PTZ camera PTZ cameras not included The information must be entered into the DVR so that the DVR works with your PTZ camera and all its functions A PTZ CAMERA The DVR supports a 2 wire RS 485 connection for a PTZ camera to be connected PTZ camera not included Please see your PTZ camera manual for further instructions on required connections and settings To connect a two wire PTZ camera 1 With a small flat head screwdriver unscrew the screw on the top of the opening 2 Insert the wire into the hole below the top screw while it is still unscrewed 3 Re tighten the top screw to lock the wir
59. hed to full screen mode e Record Channel channel will begin recording when motion is detected e Post Recording Set the record length after motion alarm ends 30s 1 minute 2 minutes 5 minutes e Copy Copy your current channel settings to other channels on the DVR To change the status of motion detection for each camera 1 Selectthe channel you want to have motion detection enabled on Select ENABLE next to the camera you would like to turn motion detection on off Select the drop down menu next to buzzer to set the length of the buzzer sound Le Select the boxes next to Show Message and Send Email if you would like these notifications enabled Select the channels at the bottom by clicking on them if you would like the channel with motion to be recorded Select the POST RECORDING drop down box to set up the length of recording after the alarm has ended Select APPLY to save changes Copy settings to other camera channels 1 channel drop down menu select which settings you want to copy 2 Select which channels to apply the settings to in the TO drop down box 3 Clickthe COPY button 4 Select APPLY to save changes To change the SENSITIVITY of motion detection for each camera 1 Select the SENSITIVITY drop down list under the camera you would like to adjust the motion detection sensitivity 2 Select 1 to 8 from the drop down list to adjust the sensitivity 1 is the lowest sensitivity and 8 i
60. ion the sharper the image will appear A higher resolution uses more space when storing on the HDD Frames Per Second FPS The FPS settings are adjustable A higher FPS will result in smoother and better quality recorded video A lower FPS will result in a choppy video however it will use less space on the HDD To adjust the FRAME RATE of recorded video 1 Find the channel that you wish to adjust the FPS 2 Scroll through the list 1 to 30 and the FPS you wish to record on that channel 3 Select APPLY to save settings Audio To turn AUDIO RECORDING On or Off 1 Check the AUDIO BOX next to the channel you want audio enabled Your camera must have audio recording capabilities 2 Uncheck the AUDIO BOX next to the channel you want audio disabled 3 Select APPLY to save settings Note Higher quality and resolution settings use up more space on your hard drive SEARCH This option allows you to search through your previously recorded footage and find footage recorded from particular dates and times You can access the VIDEO SEARCH menu by pressing PLAY on the remote control PLAYBACK on the FUNCTION TOOLBAR or going into the MAIN MENU under SEARCH Playback Screen PLAYBACK TAB To access and play back footage from a particular date and time 1 Select the CHANNEL you would like to view recorded footage from 2 Select the DATE box a keyboard will appear for you to input the date that you would like to see f
61. irectory i From the downloads menu select the Asee software icon to start the application Once the program has started select the settings icon ll from the settings screen and input the following information Host Input your DVR s IP address Port Input the port you forwarded for your mobile setup Ensure that this port is also listed under mobile settings on your DVR User Input the user ID that you have set under the mobile settings on your DVR Password Input the password that you have set under the mobile settings on your DVR Default Input the channel you would like to start watching the program allows you to change channels once the footage has loaded Wi Fi If connecting with mobile network select NO for this option If connecting through a wireless network select YES for this option Once you have input all the proper information select SAVE to save the information and dose the settings screen Once the settings screen is closed select the PLAY button gt to begin playing the footage For more information on Asee see the buttons and their functions below Play Camera Select PTZ Controls Downloads Settings Menu Full Screen View pU ge iS VIEWING From your Android phone The easiest way to download and install the Asee application is directly from your Android phone s marketplace A WI FI network or 3G network must be available to your phone to download using thi
62. k your connections and keep the DVR in a safe place where it will not be tampered with or moved around e Disconnect and reconnect all camera connections to make sure they are snug and tight fitting The DVR is not recording Checkto see if you have the proper time set on your DVR Refer to the according to my schedule instruction manual under RECORD SCHEDULE e Double check your schedule record times you may have it set on the no record function Playback video is choppy Check the FPS for each camera that is recording the choppy video Refer to your settings in the MAIN MENU The higher the FPS the smoother the video If the FPS is set too low the video will appear choppy Cannot see all one of the camera s on the monitor have lost video footage The cameras are not appearing in sequence mode Nothing is recording however all the images are appearing on the screen The camera picture is too dark The night vision will not turn on I can t see at night My DVR will not acquire an IP address The NETWORK SETTINGS screen on the DVR has no information e Check if the cameras are properly connected to the back of the DVR and to a power source fusing the 4 to 1 power connector make sure it is plugged into a power source and each of the cameras Check CAMERA SETUP from the MAIN MENU to see if any of the cameras turned off The cameras might have been tampered with Be sure to check th
63. le you wish to remove from the list and press eme You can also clear the entire playlist by pressing Computer Playback Software Vid ee playet SOFTWARE FUNCTIONS The software has many functions The drop down menus allow you to adjust the video the file menu allows you to open video files and settings allows you to adjust certain settings in the software Play Menu C 9 OW The video functions from the play menu are as follows on OG UT SP WN N UJ 14 Add Videos Remove Videos Clear All Rewind Minute Bar Open Backward Frame Play Pause Forward Frame Stop Fast Forward Volume Bar Capture Picture Add a single video or a folder of multiple videos to the playback list Remove a single unwanted video clip from the playback list Clears all videos from the playback list Moves the video backwards Shows your progress of time through any footage being played Opens the last folder you accessed to add videos Moves the video backward a frame Pressing PLAY plays the footage Once PLAY is pressed the PAUSE button will appear Moves the video forward a frame Stops the footage Slows down video Allows you to adjust the volume if you have recorded footage from an audio enabled camera not included This option takes a photo of the screen When you select this option a screenshot of the current video will be sa
64. m E i The pep canna Bas albgehirpoel pay pa okey ie Tha iE eA E agi hiuj Se ee uo Rp be seer eg Faer iy hears E peed es es dde LLLI zd ud rie fT BB 1r LEES micas demens E EE Ra paar LI PESOS m BEI Ang EE ears iet sii E r ee cee a EHN 3 Te 7 Ae ra Hi eee pm Doe yri a ba seta sans mgr km deeds sate Iu eed er d ira ree NOTE For Port Forwarding issues please contact SVAT s technical support team For issues regarding your modem please contact your Internet service provider as making any modifications to your modem can render it inoperable To View ONLINE SorrwanE Usine Externat ADDRESS 1 From your computer at the DVR s location open Internet Explorer and type in www whatsmyip org and press ENTER This will direct you to a website that lists your external IP address on the top of the page Write down your external IP address From a computer outside of your DVR s network open Internet Explorer and type in your external IP address followed by the port you forwarded for your DVR in the following format http 74 123 3 34 80 Follow the login screen for your DVR The default username is admin
65. network administrator PPPoE PPPOE Used for DSL services where individuals connect to a DSL modem It is recommended to store the PPPoE information in the router if the PPPoE information is not stored in the router the DSL modem will need to be configured If you are using a PPPoE connection contact your Internet Service Provider for your PPPoE name and password To adjust the type of IP Mode you are using 1 Selectthe drop down menu beside the word TYPE 2 Highlight the IP Mode you would like to use and press select 3 Select APPLY to save settings Client Port This port is used to transmit images from the DVR It is recommended that this port remain on port 9000 HTTP Port This port is used to initiate communication to the DVR The HTTP port is entered at the end of the IP address to connect to the DVR If using the default port 80 your Internet browser will automatically add port 80 at the end of the address even though it may not be visible If using a port other than 80 you will need to add that port to the end of the IP address when typing it into the web browser Ex If using port 2000 and the IP address is 192 168 1 103 you would type http 192 168 1 103 2000 in the address bar of Internet Explorer To Change the port you are using 1 Select the box next to the port you would like to change and a keyboard will appear 2 Type the port number you would like to use then select the ENTER key The por
66. ng been misused mishandled or tampered with contrary to the applicable instruction manual 3 Routine cleaning normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty expressed or implied is provided SVAT assumes no responsibilities for any other claims not specifically mentioned in this warranty 5 This warranty does not cover shipping costs insurance or any other incidental charges 6 You MUST call SVAT before sending any product back for repair You will be sent a Return Authorization number with return instructions When returning the product for warranty service please pack it carefully in the original box with all supplied accessories and enclose your original receipt or copy and a brief explanation of the problem include RA This warranty is valid only in Canada and the continental U S 8 This warranty cannot be re issued CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN UNIT TO REDUCETHE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL TABLE CONTENTS isiro aitinn 4 INTRODUCTION 6 WHAT 15 INCLUDED ecesessssscssssscsscsscsscsessecsessucsssussessucsessucsessessesseesessessssassucsucsecsucsscsucssssucaessucesssseess 6 FEATURES
67. of files will come up on the screen Insert a USB device into any open USB port Select BACKUP the entire list will be exported to your USB device A message will appear BACKING UP DON T REMOVE USB NETWORK SETUP The NETWORK SETUP menu is your gateway to viewing your footage online This menu holds the information you need to set up online viewing The DVR is preconfigured to work with most basic network setups and the values shown on the screen are the values you will be using to set up and view the DVR on a computer Network TAB The NETWORK SETUP menu allows you to configure all the settings necessary to view your DVR online You can configure the way the DVR acquires an IP address adjust which ports are used to communicate with the DVR adjust your DNS as well as set your information for a DDNS account Type Determines how the DVR will acquire an IP address DHCP Static or PPPoE DHCP DHCP Dynamic Host Configuration Protocol address is the most common setup for home or office networks This allows the DVR to automatically receive an IP address from the router By default the IP mode will be DHCP Static IP STATIC Static IP addresses are manually assigned by an administrator static IP address would be beneficial if your internal IP address changes often Most home or office networks today do not use static IP addresses If you are unsure of whether you need a static or dynamic IP address please contact your
68. onnection Connect USB drive for backup 12 PTZ Connects to two wire PTZ camera not included Select Click this button to select highlighted object Scroll Wheel This wheel has no function on this DVR USB Connection Connects to the USB mouse port top port on the back of the DVR Deselect Allows you to exit the menu you are currently in When in live view it will open the submenu INS AND CONN REMOTE CONTROL All Menu Select Enter Directional Keys Audio Search Mute Rewind Record Pause Play Fast Forward Stop Numerical Keypad Buttons 1 8 displays the corresponding camera on full screen 0 disables enables the mouse Switch to all camera viewing mode Access the main menu and exit the current menu Allows you to select options Allow you to navigate through the menu Searches and finds any channels that have an audio supported camera attached to it not included Mutes sound Rewinds footage Begins recording based on the 24 hour schedule Pauses playback footage and starts stops sequence mode Calls up the playback menu Fast forwards through playback footage and allows you to navigate the menu to the right Stops recording and or playback footage Things to Consider Before Installation The camera should be installed between 8 and 13ft above the area to be monitored Before screwing in the mount for the camera ensure there are no obstructi
69. ons in the camera s view Place cameras in the most strategic places where they can provide detailed recorded video of every visitor Having the camera in the open for people to see can help deter criminals To cover large dark areas such as backyards garages and driveways place cameras in strategic locations such as on the roof or deck this way less cameras are needed to cover an area Ensure that the sunshade is positioned to avoid glare and be sure to position camera away from direct sunlight or other light sources For best results the light in front of the camera should be about the same brightness as the light around the area or object being monitored Decide whether the camera will be wall mounted ceiling mounted or sit on a desk tabletop If you are mounting the camera on a wall or ceiling use the included mounting hardware We recommend that the mounting bracket s secured using the included screws for all installations Each camera comes with 65ft of video power wire Please make sure that you mount the cameras no more than195ft from the DVR If longer wiring distance is required extension cables can be purchased 11007 11008 11009 from your local re seller or you can view them at www svat com for more details We recommend using a surge protected power bar to protect the cameras internal circuitry Mounti hg the Cameras Adjust camera to desired viewing angle 1 NOT ALL CAMERA STYLES CAN BE MOUNTED ON THE CEILING PL
70. ootage from Select the ENTER key 3 Select SEARCH to open up the search times for that date Once you have searched for a particular date you can view times and footage from each day of that month The box outlined in RED indicates the search date The days and times that have Motion Alarm recorded footage are red in the time schedule The days and times that have Schedule Recording are green in the time schedule If the time is not red or green it means there was no recording during that time To view other days or times that have footage double click on the day in the calendar 4 Tosearch particular time on a set date select the REPLAY TIME box a keyboard will appear to input the start time of the footage you would like to view Select the ENTER L key 5 Click on PLAY to start viewing from that date and time 6 If footage was recorded within the selected date and time slot the footage will begin to play If nothing was recorded a screen will appear and read NO RECORD FILE IN THE CHANNEL Check your Date Time and try searching to see what video footage is available EVENT SEARCH TAB This DVR allows you to view the file list for each day that you have recorded footage The file list allows you to see what type of recording it was NORMAL MOTION DETECTION the date and time the footage was recorded the size of the footage as well as gives you the option to backup particular recorded events To access
71. otage was recorded on 5 Select the channel screen you would like to view and press PLAY at the bottom of the screen Narrowing your Video Search 1 Using the scroll lists located under the calendar select the camera and type of footage you would like to search 2 Select SEARCH and only the type of footage from the camera selected will be displayed in the list below PLAYING BACK FOOTAGE When you press play it may take a few minutes to load The footage will begin playing automatically The playback options are located at the bottom of the screen The PLAYBACK options from left to right on the screen are as follows Play Pauses playback Pause Prompt the video to begin playing Stop Pressing this will stop the footage from playing and a blank screen will appear Pressing play after you have stopped the footage will play the selected footage from the beginning Fast forward Fast forwards through the footage The more times you select this the faster the footage will fast forward 2x 4x 8x 16x Rewind Rewinds the footage The more times you select this the faster the footage will rewind 2x 4x 8x 16x gt Next Frame Moves the footage forward a single frame 000 Volume If you have an audio supported camera not included connected clicking and dragging this will increase or decrease the volume of the playback footage Download Downloads the selected video to your comput
72. ovider using the keyboard The port number for most email is 25 Gmail port number is 465 Select the SMTP Server box and INPUT ON THE KEYBOARD the SMTP server address provided by your email provider Gmail SMTP address smtp gmail com Select the ENTER lt key Select the Sender Email box and input the email address in which the email notification will be coming from Select the Sender Password box and input the password for the sending email account Select the Receiver Email box and input the email address in which the email notification will be going to e The Sender Email and the Receiver Email can be the same email Select the Interval drop down box and select 1min 3min 5min 10min the time interval in which you want to receive emails Click the EMAILTEST button at the bottom ofthe screen to test that emails are sent successfully TAB The DVR is compatible with iPhones BlackBerry Bold and Android The MOBILE tab setup menu allows you to input the user name and password you will be using to view your DVR through your mobile phone It also allows you to adjust which port your phone will be viewing from Port forwarding on the router must be configured for this port for mobile viewing to work The MOBILE port default setting is 18004 Instructions for viewing your DVR on a mobile phone are in the MOBILE VIEWING NETWORK SETUP of this manual Software is required to be installed on the mobile device
73. pace is full so that you can choose to overwrite old video or stop the unit from recording The built in USB port gives you the option of backing up and transferring your video footage with a USB flash drive or external USB hard drive And if you need to expand your storage even further you can choose to record only when motion is detected You can also program certain cameras for motion activated recording while the others record continuously This system will also perform H 264 compression which maximizes recording time and transfers data more efficiently via the internet You ll use 50 less storage space than when recording normally while still benefitting from high quality imagery Lifetime Live Customer Support Our customer support team can be reached by phone by email and live web chat Our experts will be happy to assist you in English French and Spanish 1 Camera Connect 2 Video Output 3 Audio Input 4 Mouse input 5 LAN Connection Camera connections for cameras Connects to a monitor Accepts a microphone and or audio supported camera not included Connect the USB before power up Connects to router 7 Power Switch 8 Audio Output 9 Audio Input 6 Power Connection Connect DVR to power source MOUSE Turns DVR power ON and OFF Connects to speaker audio input Accepts a microphone and or audio supported camera not included 10 VGA Connects to VGA monitor 11 USB C
74. power cord into a power outlet surge 3 Insert the power supply wire into the rear DC 12V port the TV Monitor manual for instructions on how to switch the video source an RCA cable into this video out would be the same as plugging it into the top video output POWERING ON DVI Connect to a power source to turn on DVR Insert the included power cord into the included power supply protected power outlet recommended on the DVR After a few seconds the splash screen will appear and the DVR will start up GETTING STARTED Now that you have powered up the DVR and connected it to a TV or monitor you are ready to begin setting up and using the DVR You will notice the coaching SmartMenu information bubbles at the bottom of the screen describing the settings that you will find in the menu As an added convenience the DVR will automatically begin recording once it is powered on as long as at least one camera is connected UsinG THE Mouse The included USB mouse makes using the DVR simple and efficient Using the mouse will make controlling the DVR very similar to using a computer It will allow you to easily click on items to select them and make desired changes SCREEN VIEWING By double clicking one of the camera screens the viewing mode will switch to full screen mode Double clicking again will bring you back to the all camera screen mode Full Screen BIBLE OM OF 03 LOSS Quad
75. s method 1 2 3 4 6 Turn on the phone and enter the main menu Select the MARKET icon and select the SEARCH icon al on the top right hand of the screen In the search field type in Asee The application will come up in the results Asee is a free application Select the Asee application and press the INSTALL button on the bottom of the screen The application will begin downloading and install automatically when the download is finished Once the application finishes installing there will be an option to open the application Choose this option on the bottom of your screen From now on the Asee application will be available from your main menu Installing viewing software to your SD card from your computer 1 ape Qe Connect phone to computer and open the memory card folder Insert included CD into drive and open up to view files Copy and paste the android viewing software onto the phone s memory card or installation folder Open the SD card folder on your Android phone and choose the ASEE APK file The file will install and be available from your main menu Market Main Screen Search Screen Mouse is not working Be sure the mouse is connected to the proper USB port The proper port for the mouse is the top USB port on the back Try connecting the mouse to a different USB port Remote control is sure the batteries are installe
76. s the highest sensitivity 3 Adjust the sensitivity for all desired cameras 4 Select APPLY to save the changes Area Setup Area Setup allows you to set up the Motion Detection area This setting allows you to adjust particular areas of each camera where motion will and will not be detected This is useful if you have a camera pointed towards something that is always moving such as a busy road This way the DVR only records motion that is out of the ordinary thus saving you HDD space and providing you with more days of recording To adjust the AREA setup 1 Selectthe AREA SETUP option under the camera you would like to adjust the motion detection area and a separate screen will appear with a red mask on the picture and a grid 2 The screen is fully red this is because the DVR is automatically set to detect motion throughout the whole screen 3 Toadjust the motion detection area left click the mouse on the squares that you do NOT want motion detected The squares that will NOT have motion detected will be black 4 Right click the mouse to exit the SETUP screen and click APPLY to save your settings Area Setup Mask d ER E 8 ews NECI US HHH He DEVICE SETUP This menu allows you to select and configure the HDD and PTZ camera not included HDD Tas This menu option gives you information about your Hard Disk Drive HDD allows you to enable overwrite mode and format the hard drive and or USB drive
77. ssword and Permission Setup The default username is admin and the default password is 123456 Setting the ADMIN PASSWORD 1 Click the box below SEL in the No 1 line It should be set to ADMIN by default 2 Click the EDIT button and a box will appear 3 Click the USERNAME box a keyboard will appear change the username Click ENTER once complete 4 enable password protection click the box next to PASSWORD ENABLE and select ENABLE 5 Click the PASSWORD box a keyboard will appear change the password Click ENTER once complete 6 Click the CONFIRM box and re enter your password Click ENTER once complete 7 Select APPLY to save your changes Enabling USER Profiles Click the box below SEL next to one of the Users No 2 7 Click the EDIT button and a box will appear Click the USERNAME box a keyboard will appear create change the username Click ENTER once complete To enable password protection click the box next to PASSWORD ENABLE and select ENABLE Click the PASSWORD box create change the password Click ENTER once complete Click the CONFIRM box and re enter your password Click ENTER once complete Select APPLY to save your changes ve qu Enabling User PERMISSION LEVELS 1 Click the box below SEL next to one of the Users No 2 7 2 Click the PERMISSION button 3 Select the boxes beside the permissions you want to allow that user to have access to 4 Select the boxes n
78. t the drop down box next to DAYLIGHT SAVING TIME MODE and select WEEK Select the drop down box next to Start Time and select the month Select the drop down box below and select the week Select the drop down box below and select the weekday Select the box below and input the time for DST to take effect Select the ENTER L lt key Repeat steps above for End Time By Date Select the drop down box next to DAYLIGHT SAVING TIME MODE and select DATE Select the box next to Start Time and a keyboard will appear Input the specific date Select the box below and input the time for DST to take effect Select the ENTER key Repeat steps above for End Time 5 Onceyour parameters have been set select APPLY to save your settings DST Options Network Time Protocol NTP You have the option of setting your DVR to syncits time to various web servers This ensures your DVR is set to the correct time It will also automatically adjust to Daylight Saving Time NTP Options To set the DVR to sync with an NTP time server 1 Select NTP SETUP and select ENABLE 2 Select the Server drop down box and choose one of three time servers 3 Select the Time Zone drop down box and select your time zone 4 Select the UPDATE button 5 Select APPLY to save settings Note You must be connected to the internet to synchronize your NTP settings to web servers Language This DVR allows you to set many different languages The languages you
79. ted footage and selects non selected footage for backup e Backup Prompts backup of the selected video clips e Exit Exits the file list Backup Your DVR allows you to backup footage to a USB device USB HDD or a USB CD DVD burner and play it back your computer To Backup footage onto USB device 1 Make sure a USB device or USB burner is plugged into the proper USB connection on the back of the DVR Access the file list from the particular day you would like footage backed up Select the box under the word BAK next to the video clip s you would like backed up Select the BACKUP button This will prompt the DVR to begin backing up footage A message will appear BACKING UP DON T REMOVE USB Once the selected footage has backed up onto the USB device or USB burner a message will appear BACKUP FINISHED Select EXIT to exit the menu To view the backed up footage on your USB device please see COMPUTER PLAYBACK section of the manual To view the backed up footage on a CD DVD follow the basic instructions for your CD DVD player Note The Backup format is 264 and will require the included software to play the file Video clips can also be played back using the web viewer Loc To view the log of files in the order that they were recorded Here you can choose to view files based on recording type and time frame 1 Select the recording type and time frame and press the SEARCH button the list
80. ter the NAME of the camera then select ENTER to close the keyboard Select SAVE in the upper right corner to save your changes Repeat the steps above for all desired cameras Changing the title POSITION A 2 Click the box next to POSITION and a drop down list will open Select the position of the NAME on the camera screen If you do NOT want the name to be displayed set the position to OFF Select SAVE in the upper right corner to save your changes Repeat for all desired cameras To turn LIVE VIEWING of a camera on or off 1 Select the channel you would like to view live Click the box next to COVERT Select ENABLE to turn on the camera or DISABLE turn off the camera Repeat for all desired cameras Select SAVE in the upper right corner to save your changes Mm Aa WwW N To turn SHOW TIME display or RECORD TIME display off or on 1 Select the SHOW TIME option or RECORD TIME option and choose either ENABLE or DISABLE 2 The time display will now be changed 3 Select SAVE to save settings Privacy Zone Privacy Zone To set the PRIVACY ZONES 1 Selectthe camera next to CHANNEL 2 Click the PRIVACY ZONE checkbox 3 Click and drag the boxes around the screen to place them where you need privacy zones These boxes will turn RED 4 Select SAVE in the upper right corner to save your changes 5 Repeat for all desired cameras To delete the PRIVACY ZONES 1 Clickthe RED PRIVACY ZON
81. the IP address of the DVR in the following format http 192 168 0 108 and click ADD 8 If Require server verification https for all sites is selected you will need to uncheck the selection box salir mo ne tem le 1 nur eren vd nsum aie nas cun Pier paar dd ora ad za un ad a una The IP address used in the example above is for internal network viewing If you are trying to access the DVR from a ILDLTI CI educ A LITT remote location you will add the External IP Address to the Trusted Sites list See Finding your External IP Address 9 Change the default settings for the TRUSTED SITES zone to low Click on s m men Taken m Bai ed dy Lau el DEFAULT LEVEL and change the security level of the zone to LOW This can be done by running the slider to the bottom This will allow Activex nated Pas controls from the DVR to be downloaded and the DVR to be viewed on ted oe mum T the computer he eee Tuum 10 Click APPLY ne e 11 Click OK iain ir edm aera mimm _ VIEWING YOUR DVR ON YOUR COMPUTER Now that the computer is installed with the necessary ActiveX changes listed above you are ready to start viewing the DVR using your computer Open Internet Explorer and type the IP address of the DVR into the address bar using the following format http 192 168 0 108 then press ENTER Oe
82. the file from the video search menu File List Menu 1 Select a channel you would like to view footage from 2 Select the DATE box a keyboard will appear for you to input the date that you would like to see footage from Selec the ENTER key 3 Select SEARCH to open up the available files for that date The days and times that have recorded footage stored on them are shown in this list 4 If you would like to filter out the types of recordings on this list select what type of recording you would like to see from the drop down menu next to the word TYPE You can view MOTION recordings SCHEDULE recordings or ALL recordings 5 The list displays the following information from left to right e CH The channel with recorded footage e Time time range that the footage was recorded e Size The size of the file the larger the file the longer the video clip e Type The type of footage that was recorded ALARM or NORMAL e BAK Allows you to select video clips to backup onto a USB device 6 The buttons along the bottom of the list when highlighted and selected do the following e First Brings you the beginning of the list oldest footage first e Prev Brings you back a page if not already on the first page e Next Brings you forward a page e Last Brings you to the last page of recorded footage most recent footage is last All Selects all footage on the page to be backed Inverse Deselects the selec
83. tings from one camera to other cameras 1 Select the COPY option and choose a camera number or ALL cameras 2 The settings from the currently viewed camera will now be copied to the camera s selected from the drop down list 3 Select APPLY to save settings Output Rotate Time ROTATE TIME You can set the DVR to automatically switch channels every few seconds while in live mode 1 Select the text box beside ROTATE TIME input the amount of time in seconds that you would like each camera view to play full screen on your DVR Select ENTER L key 2 Select APPLY to save your changes VGA Resolution To adjust VGA RESOLUTION 1 Select the scroll barnext to VGA RESOLUTION and a list will appear 2 Highlight the resolution you would like NOTE The higher the resolution the more space it will use on your HDD 3 Select APPLY to save your changes Initial Device Init DEV To set the INIT DEVICE type 1 Selectthe drop down bar next to INIT DEV and a list will appear 2 Highlight the device type you are using VOUT Video Out VGA or AUTO 3 Select APPLY to save your changes GUI LCD VGA If you connect the DVR to a television and the DVR is set to LCD VGA the mouse and remote will not function Transparency This allows for the appearance of the menu to appear either clear or solid To adjust the TRANSPARENCY 1 Click and drag the bar in the center next to TRANSPAR
84. tion allows you to adjust the date and time change the format of the displayed date adjust the time format set time zones and adjust the DVR for daylight saving time To adjust the DATE FORMAT 1 Select the scroll bar next to DATE FORMAT and a list will appear 2 Highlight and select the type of date format you would like 3 Select SAVE to save your changes To adjust the DATE 1 Selectthe box next to the date you would like to change and a keyboard will appear 2 Type the date in the order of the selected format listed above time format then select ENTER to close the keyboard 3 Select SAVE to save your changes To adjust the TIME FORMAT 1 Selectthe scroll bar next to TIME FORMAT and a list will appear 2 Highlight and select the type of time format you would like Choose between a 12 hour clock or a 24 hour clock 3 Select SAVE to save your changes To adjust the TIME 1 Selectthe column next to the time you would like to change and a keyboard will appear 2 the time in the order of the selected format listed below date format then select ENTER to close the keyboard 3 Select SAVE to save your changes To adjust the LANGUAGE 1 Selectthe drop down menu beside LANGUAGE 2 Highlight the language you would like and select 3 Select SAVE to save your settings and exit the menu 4 Thesystem will restart and open with your set language settings To change the VIDEO FORMAT 1 Selectthe drop down
85. tion being detected for that camera 1 Select the drop down menu beside PRERECORD 2 Select ENABLE or DISABLE 3 Select APPLY to save settings SCHEDULE Record Schedule Setup The DVR allows you to choose whether it always records or if it records based on a set schedule or only when motion is detected Your DVR is set to record always by factory default Schedule Record Green Sets schedule or constant recording Motion Record Yellow Settings for motion recording Transparent Footage will not record this time To program your DVR to constantly record 24 7 1 2 Select the channel you wish to constantly record The top line is to schedule NORMAL RECORD Normal record allows you to record 24 7 One click selects the individual box Each box represents one hour To de select click the box again For example all boxes from 0 to 23 need to be GREEN The bottom line is to schedule MOTION RECORD Motion Record allows you to record only if motion is detected One click selects the individual box Each box represents one hour To de select click the box again For example all boxes from 0 to 23 need to be YELLOW To apply your customized settins to another day select the DAY at the bottom of the screen and the click the box next to ALL to select the day it will be applied to then click COPY To apply your customized settings to another channel select the CHANNEL
86. ts cannot be the same number 3 Select APPLY to save your changes IP Address The numbers here represent the Internal IP address of your DVR If your DVR is not properly connected to the router the address will appear as 0 0 0 0 or 192 168 1 100 will be displayed To acquire an IP address 1 eet SEN CUM Make sure the DVR S IP mode is set to DHCP Once adjusted to DHCP select APPLY to save and exit the menu Unplug the power cable from the DVR Connect the included network cable from the back of the DVR to your router Plug the power cable back into the DVR Enter the NETWORK tab menu to verify that the IP Address is displayed on the NETWORK tab If your IP address changes frequently changing your network type to STATIC may help to prevent it from changing To set the IP address to STATIC 1 Write down your IP address found the NETWORK tab in the IP ADDRESS field Click the box next to TYPE and select STATIC Click in the field next to IP ADDRESS and enter your IP address from step 1 Select the ENTER key Select APPLY to save your changes Exit the menu completely to restart the DVR Go to the MAIN MENU click NETWORK and confirm that your changes are saved Note Theinternal IP address is the most important number on the Network Setup Menu screen and the Ports will be used to set up Port Forwarding which is necessary for viewing the DVR outside of the current network
87. u select a router an advertisement will appear select the CLICK HERETO SKIP THIS ADVERTISEMENT text in the top right corner On the next page there is a list of programs that require port forwarding Try to find instructions on port forwarding a DVR for your system If you cannot find any select any type of system as the instructions for port forwarding are similar for all products or the default guide Follow the step by step instructions for your router on www portforward com Be sure to use the set ports on the DVR Default Port 80 and 9000 and 18004 for mobile viewing The instructions will walk you through the port forwarding process from start to finish Your router may require username and password If you do not know this you may have to contact your Internet service provider Once you have completed port forwarding see TESTING PORT FORWARDING Go to www portforward com NOTE www portforward com is not affiliated with SVAT PLEASE BE SURE TO PORT FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING FOR MOBILE VIEWING BE SURE TO PORT FORWARD PORT 18004 TESTING Port FORWARDING To confirm that your port forwarding is successful follow these steps 1 Open a web browser and type in www whatsmyip org 2 Your External IP address will be listed on the top center of the screen Be sure to write it down This is the address that you will use to connect to your DVR when you are not at the DVR location Open another web brows
88. ved under a computer directory The file location will appear beside the capture button Show Hide File List Displays the video files that have been added to view Also hides the list REQUIREMENTS You will need to have The DVR connected to a router The router connected to the Internet PC or laptop that is connected to the same router as the DVR The PC can be connected by a wired or wireless connection Internet Explorer IE 6 0 or higher to check your version of Internet Explorer open IE In the top Menu bar select HELP and then select ABOUT INTERNET EXPLORER The version of IE will be displayed A genuine and fully updated version of Windows XP Vista or newer Note The computer and DVR need to be connected to the same router for initial setup computer will not always be necessary at the location to view the DVR CONNECTING DVR TO A ROUTER LAN Connection 1 Power off the DVR by removing the power cable from the back of the DVR 2 Connectthe included network cable to the back of the DVR in the Ethernet port LAN 3 Connect the other end of the network cable to an available port on the router 4 Power on the DVR by reconnecting the power cable to the back of the DVR Disclaimer Internet Explorer is a registered trademark of Microsoft Corporation Windows XP is a registered trademark of Microsoft Corporation Vista is a registered trademark of Microsoft Corporation
89. wn menu beside and highlight the day you want the copied schedule to be pasted into 3 Press the COPY button and the copied schedule will appear in the selected days 4 Once you have completed all desired schedules select SAVE to save settings Mainstream To adjust the recording RESOLUTION parameters 1 Select the MAINSTREAM tab 2 Select the drop down menus to adjust the frame rate video quality and resolution values pee NN 3 Select SAVE to save settings Record Resolutions NETWORK The NETWORK tab is your gateway to viewing your footage online and contains the DVR information you need to set up online viewing Since you have already set up your networking viewing the NETWORK menu can be used for reference purposes The options and selections in this NETWORK menu are the same as the settings on your DVR For more networking information see the NETWORKING GUIDE in this manual Basic NETWORK settings Used as a reference as you have already set these parameters with the DVR Here you can view the NETWORKING TYPE IP ADDRESS and ROUTER INFORMATION DDNS DDNS settings 1 To set DDNS protection on your DVR feed enter a USERNAME and PASSWORD in this menu 2 Select SAVE to save settings Mobile MOBILE settings Mobile Settings You can view your footage from your smartphone In the MOBILE menu you can assign a username and password to protect your video feed 1 Enter in a USERN
90. y default settings will be set QU E ur pe oe Shut Down To SHUT DOWN the DVR 1 Clickthe SHUT DOWN button 2 Ascreen will appear asking for confirmation to SHUTDOWN Select OK to continue or CANCEL to quit 3 Amessage YOU MAY NOW POWER OFF will appear You can now UNPLUG the power supply to the DVR Events TAB The EVENTS tab allows you to choose which alarms you would like set adjust the length of time the internal buzzer will sound as well as set email notifications You can also have email alerts sent when motion is detected Turn on EVENT ALARMS 1 Click the box next to EVENT TYPE and select the event that you want associated to a notification HDD Full Disk Error and Video Loss 2 Next click ENABLE to activate the function Alarm Out This function is not applicable to this DVR Alarm Time This function is not applicable to this DVR Show Message When selected a message will be displayed on your monitor if an event occurs Buzzer Emits an audible alert from the DVR when an event has occured To set the buzzer length select the drop down box next to BUZZER and select 10s 20s 40s 60s Send Email When selected an email will be sent to notify you that an event has occured Please go to Email Tab for instructions on how to set up email notifications PLAYBACK There are two types of files available for playback RECORD SEARCH files or EVENT SEARCH files These searches allow you to find footage re

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