AV Receiver User Manual
Contents
1. AvediaServer Module VoD Scheduled Play Recor oe E AvediaServer Administrator s Guide Sexis terity AvediaServer Administrator s Guide V3 0 1 Notices Exterity Limited 2003 2009 This document contains information that is protected by copyright Reproduction adaptation or translation without prior permission is prohibited except as under the copyright laws Document Reference 1300 0016 0001 Edition 3 0 1 Issue 1 January 2010 Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay Fife KY11 9JD Scotland UK http www exterity com Products Covered By This Guide e AvediaServer Trademarks The Exterity building IPTV logo AvediaStream AvediaServer AvediaCentre AvediaPlayer prodaptor in Socket technology isocket and digital simplicity are trademarks or registered trademarks of Exterity Limited Microsoft Windows and Windows Media Player are U S registered trademarks of Microsoft Corporation All other trademarks are the property of their respective owners All rights reserved Disclaimer The information contained in this document is subject to change without notice EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Exterity Limited shall not be liable for errors contained herein or for incident2. gt Network gt Authentication Maintenance Logging gt RAID Encryption General Server Model Server Type Serial Number IP Address Uptime Modules avsrv m6120 AvediaServer Play 200 00 30 48 34 89 68 10 8 64 67 11 21 38 up 20 days 58 min 1 user load average 0 64 0 50 0 52 AvediaServer Device Listener Encryption Scheduled Play VoD Channel Listener Version 3 0 1 4 Version 3 0 1 4 Version 3 0 1 4 Version 3 0 1 4 Version 3 0 1 4 Version 3 0 1 4 EPG Server Version 3 0 1 4 Portal Version 3 0 1 4 Name 003048348968 Location Default Figure 8 AvediaServer General Page The following information is displayed on the General page Server Model The AvediaServer model which is the AvediaServer code and model number In Figure 8 this is avsrv and m6120 respectively For more information see Table 3 AvediaServer Model Configurations on page 9 Server Type The AvediaServer type In Figure 8 this is Play 200 For more information see Table 3 AvediaServer Model Configurations on page 9 AvediaServer Administrator s Guide V3 0 1 20 Serial Number The MAC address of the device IP Address The IP address assigned to the AvediaServer either configured statically or assigned by DHCP Uptime The length of time since the last power on or reboot Modules The version number of the AvediaServer and all available modules Name Name of the
3. IGMP NTP RTSP SAP SNMP SSH Syslog TFTP VoD XML Dynamic Host Configuration Protocol Event Information Table Electronic Program Guide File Transfer Protocol Internet Group Management Protocol Network Time Protocol Real Time Streaming Protocol Session Announcement Protocol Simple Network Management Protocol Secure Shell a protocol for forwarding log messages in an IP network Trivial File Transfer Protocol Video on Demand Extensible Markup Language Table 2 Terms and Definitions AvediaServer Administrator s Guide V3 0 1 1 About AvediaServer The AvediaServer is a server platform which can be supplied with a range of different modules selected from e Play including VoD and Scheduled Play e Record e Electronic Program Guide EPG e Portal Valid module combinations are shown the table below Name Model Play Record EPG Portal Portal m6010 Y Y Play 60 m6110 Y Y Y Play 200 m6120 Y Y Y Play 500 m6150 Y Record 200 m6220 Y Table 3 AvediaServer Model Configurations Warning The AvediaServer should be powered down or rebooted using the Web Management Interface Powering off an AvediaServer without using the Web Management Interface may corrupt the software which may then require a re install or at worst a return to the factory Hardware The C1550 chassis is a 2U high server For more information see Viewing Hardware Information on page 21 AvediaServer Administrator s Guide V3 0 1 2 Getting Starte
4. Associated Documentation on page 7 11 AvediaServer Administrator s Guide V3 0 1 3 Management Interfaces The AvediaServer has three management interfaces as follows e IPTV Manager e Web Management Interface e Admin Interface IPTV Manager The IPTV Manager is a Windows application which discovers Exterity devices on the network and uses SNMP to manage a subset of server functionality The IPTV Manager can also be used to start the server s Web Management Interface as shown below y 5 Exterity IPTV Manager Pro Exterity use only le ea File Edit View Tools Help Exterity E E fem E Acs E E E oe H p g SP Pp PS g j Location 000c29713359 0010DCF10C3F 00140B44225F MUCU Sns 0021704DCF3B 003005BAC22E 003048348968 0030487CC02A Discovered i Channels po p p g 003048BC45BC 003048D182BC 00C09F121A30 00C0A88AE Device view 12 devices avediaServers NUM SCRL Figure 1 Exterity IPTV Manager Note You can also use a third party SNMP tool to manage the server Contact Exterity to obtain the Management Information Base MIB For more information on using the IPTV Manager see the Exterity IPTV Manager Administrator s Guide 12 AvediaServer Administrator s Guide V3 0 1 Web Management Interface 13 You can manage every aspect of AvediaServer functionality using the Web Management Interface The Web Manage
5. AvediaServer Location Location of the AvediaServer Note You can also view service package version details on the Maintenance page AvediaServer Administrator s Guide V3 0 1 Viewing Service Status The modules available with your AvediaServer specify which services are available Each module supplies one or more services To view the status of the services 1 Open the Web Management Interface The Status page is displayed as shown below E gt General Product Licence Status gt Network Licence Type AvediaServer Play 200 avsrv m6120 Authentication gt Maintenance gt Logging RAID gt Encryption Services Name State Start on Boot Device Listener B Disable Channel Announcer 5 Start Enable EPG Generator w Start Enable Scheduled PlayVoD Y Stop Disable Channel Listener 9 Stop Disable EPG Server Disable Figure 9 AvediaServer Status Page The Licence Type and status of all available services are displayed AvediaServer services status is shown by a simple traffic light icon that has 3 states e Green indicates that the service is running without any error e Red indicates that the service is not running The administrator has deliberately stopped the service or an error has occurred e Grey indicates that start on boot is disabled and the service is not running Viewing Hardware Information To view hardware information for the AvediaServer 1 Open the Web
6. EPG Server o Stop Dissble Portal o Stop Dissole Pms p Stop Disable Record B Stop Disable Done internet Rao Figure 2 AvediaServer Web Management Interface Click on the server name to display the menu this is the top tab in the purple bar on the left hand side By default the name is displayed as the MAC address of the server Use this menu to navigate through the tabs configuring settings as required Click Apply on each tab to save your changes AvediaServer Administrator s Guide V3 0 1 Admin Interface 14 In certain circumstances it may not be possible to manage the AvediaServer via the Web Management Interface For these situations a text based Admin Interface is provided which is available via the serial and ssh interfaces For more information see APPENDIX A Serial Interface Connection on page 33 To log into the Admin Interface 1 Log into the Admin Interface using the following login details Username serveradmin Password Labrador 2 Run the following command to get the IP address of the AvediaServer ifconfig AvediaServer Administrator s Guide V3 0 1 4 Configuring the AvediaServer This section of the manual describes how to manage the AvediaServer using the Web Management Interface All procedures described in this section assume that you are running the Web Management Interface as described in Management Interfaces on page 12 Note When making changes using the Web Management Int
7. Management Interface 21 AvediaServer Administrator s Guide V3 0 1 2 Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 3 Inthe Server Details section click the Show button alongside Hardware Info A page showing all the hardware information is displayed as shown partially below Network Interface Configuration etho Link encap Ethernet HWaddr 00 30 48 34 89 68 inet addr 10 8 64 67 Bcast 10 8 255 255 Mask 255 255 0 0 inet6 addr fe80 230 48ff fe34 8968 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 236876907 errors 0 dropped 0 overruns 0 frame 0 TX packets 3295673 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 3625030121 3 3 GB TX bytes 835777453 797 0 MB Base address 0x2000 Memory d8000000 d8020000 ethi Link encap Ethernet HWaddr 00 30 48 since 769 H w 9 UP BROADCAST MULTICAST MTU 1500 Metr si Figure 10 AvediaServer Hardware Information Starting and Stopping Services To start a service 4 Open the Web Management Interface The Status page is displayed as shown in Figure 9 5 Click on the Start button next to the service you wish to start The service will start and the Status will turn to green To stop a service 1 Open the Web Management Interface The Status page is displayed as shown in Figure 9 2 Click on the Stop button next to the service you wish to stop The service will stop and
8. Management Interface For more information see Status Monitoring on page 19 Connecting to Power For more information on powering up the AvediaServer see the AvediaServer Install Guide Configuring the IP Address By default the AvediaServer requires a DHCP Server to be available on the network to assign itan IP address Allocating a static IP address for the AvediaServer allows continued operation without a DHCP Server Exterity strongly recommends using a static IP address for an AvediaServer because other Exterity devices will rely on this address remaining the same To assign a static IP address to the AvediaServer temporarily set up a DHCP server on an isolated network Once an IP address is assigned to the AvediaServer you can configure a static IP address using the Web Management Interface For more information see Configuring IP address settings on page 16 10 AvediaServer Administrator s Guide V3 0 1 For hints on how to find out which IP address has been assigned to a server using DHCP APPENDIX A Serial Interface Connection on page 33 Configuring the Name and Location of the AvediaServer Now you need to give the AvediaServer a name and location By default the name assigned to the AvediaServer is the MAC address For more information see Naming the AvediaServer on 15 Configuring AvediaServer Modules To configure the individual modules supplied with AvediaServer see the relevant module guides listed in
9. iQ Tools sexte rity building IPTV gt ra Welcome to the revolution in building PTV Authentication General This page allows the modification of the admin password Please type the password twice to allow verification Status gt Networking Authentication gt Maintenance Password Logging User Name admin Password repeat Internet 100 5 Figure 4 AvediaServer Authentication Page 3 Enter the desired password in both Password fields 4 Click Apply Configuring Network Settings Configuring IP address settings You can configure the server to obtain an IP address automatically using DHCP or you can specify static addressing information such as IP address subnet mask and default gateway Note Changes to IP addressing take place immediately on clicking Apply 16 AvediaServer Administrator s Guide V3 0 1 By default the AvediaServer is configured to assign an IP address using DHCP as shown below Network IP Address Configuration DHCP IPAddress Subnet DNS Gateway Figure 5 AvediaServer IP Address Configuration To configure a static IP address 1 Open the Web Management Interface 2 Click on the Network tab The Network page is displayed Exterity AvediaServer 003048348968 Default Windows Internet Explorer Go y http 10 8 64 67 avediaserverjadmin adm
10. 0 21 200 Raid Level raid5 Used Dev Size 312568576 298 09 GiB 320 07 GB Array Size 1250274304 1192 35 GiB 1280 28 GB Raid Devices 5 Total Devices 5 Preferred Minor 0 Update Time Wed Jun 24 13 19 27 2009 State clean Active Devices 5 Working Devices 5 Failed Devices 0 v A Done internet E 100 Figure 11 AvediaServer RAID page 3 Check that the last characters in the third line of output look like JUUUU as shown below Personalities linear multipath raidO raid1 raid6 raid5 raid4 raid10 mdD active raid5 sdfl 4 sde1 3 sdd1 2 sdc1 1 sdb1 0 1250274304 blocks level 5 64k chunk algorithm 2 5 5 UVUUU Each U relates to an individual disk in the RAID array In the above example there are five disks in the array If you see an underscore for example _UUUUJ one of the disks is faulty and has been removed from the RAID array 4 Further down the page check the number of RAID Devices If all the disks are working properly the output should look like this Raid Devices 5 Total Devices 5 If the number of Total Devices is less than the number of RAID Devices for example Total Devices 4 and RAID Devices 5 a disk s in the array is faulty and has been removed from the RAID array Disks missing from the RAID array A disk could be missing from the array because it has physically been removed from the server or it could be logically
11. 5 21 avediaserver 8968 avedia pms Jun 24 11 45 21 avediaserver 8968 avedia pms Jun 24 11 45 21 avediaserver 8968 avedia pms Jun 24 11 46 21 avediaserver 8968 avedia pms Jun 24 11 46 21 avediaserver 8968 avedia pms Jun 24 11 46 21 avediaserver 8968 avedia pms Jun 24 11 47 21 avediaserver 8968 avedia pms Jun 24 11 47 21 avediaserver 8968 avedia pms v SG search 7 cee Bie Ly Bookmarks gt Welcome to the revolution in building PTV 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 8116 disconnected from db 8116 Connect to db success 8116 trying host 0 a SignIn Gsnact E tl dm v Page Of Tools M 2 Figure 13 AvediaServer Log Page 3 Click the Log remotely checkbox 29 internet R100 AvediaServer Administrator s Guide V3 0 1 The following toolbar is displayed which allows you to configure the Syslog Server and the Logging Level Logging ES Figure 14 AvediaServer Logging Toolbar 4 Enter the IP addres
12. 5200 e Data bits 8 e Parity none e Stop bits one e Flow control none Note There are two serial ports on the server and the one at the back should be used The program should now connect and present a login prompt if the return key is pressed AvediaServer Administrator s Guide V3 0 1 34 COM3 Properties Port Settings Bits per second Data bits Parity Stop bits Flow control Figure 15 Serial port settings AvediaServer Administrator s Guide V3 0 1 35 APPENDIX B Discovering the IP Address of the AvediaServer By default and as shipped from the factory the AvediaServer will get its IP address from the DHCP server on the network There are four methods to find out the IP address assigned via DHCP 1 Check the leased IP address database of the DHCP server Match the MAC address of the AvediaServer to an allocated IP address 2 Run the IPTV Manager and get the IP address of the AvediaServer from the device properties 3 Log into the Admin Interface via the serial interface using username serveradmin and password labrador and run the ifconfig command to get the IP address of the AvediaServer For more information see APPENDIX A Serial Interface Connection on page 33 4 Use a network snooper application such as Wireshark to listen for the broadcast traps 255 255 255 255 port 162 AvediaServer Administrator s Guide V3 0 1 36 APPENDIX C
13. Figure 12 3 Select the country and region from the Time Zone drop down list A warning message is displayed as shown below The page at http 10 8 64 67 says Change Timezone Are you sure Changing the timezone will 1 Remove all scheduling for all channels 2 Stop all playing channels Cancel 4 Click OK Rebooting the AvediaServer To reboot the AvediaServer 1 Open the Web Management Interface 2 Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 3 Inthe Server section click Reboot Shutting Down the AvediaServer To shut down the AvediaServer 1 Open the Web Management Interface 2 Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 3 Inthe Server section click Shutdown Returning the AvediaServer to Factory Default Settings To return the AvediaServer to the factory default settings 1 Open the Web Management Interface 2 Click on the Maintenance tab 27 AvediaServer Administrator s Guide V3 0 1 28 3 The Maintenance page is displayed as shown in Figure 12 In the Server section click Factory defaults AvediaServer Administrator s Guide V3 0 1 7 Logging Logging permanently logs events Logging information can be used by authorised Exterity service personnel to analyse any installation or performance problems experienced on an AvediaServer Logging Information to an External Syslog Server The AvediaServ
14. Support and Contact Information Technical Support for Exterity products is provided by authorised Systems Integrators and Resellers Please contact your Systems Integrator or Reseller with any Support issues
15. ain or moisture does not operate normally or has been dropped 15 Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids such as vases are placed on the apparatus 16 To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle 17 The mains plug of the power supply cord shall remain readily operable WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture EU and Others Do not proceed beyond a WARNING notice until you have understood the hazardous conditions and have taken appropriate steps Safety Information WARNING There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel WARNING For 230 240 volt operation be sure to use a harmonised grounded 3 conductor cord rated 6 Amp minimum Use a suitable cord for connection to the equipment and terminating in an IEC approved plug This equipment relies upon a safety earth for operation ensure that you always use a power cord with appropriate earth and that the inlet to which is inserted also has the appropriate earth If in any doubt about the earth provision in your building consult a qualified electrician WARNING Use only the dedicated power supply or cord supplied for your device WARNING The Exterity prod
16. al or consequential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity To request more information or parts email support exterity com Safety Notices Before installing and operating these products please read the safety information in this manual AvediaServer Administrator s Guide V3 0 1 Contents A at inten en a SO tate a a Ebi a A at a a te aS tt a 3 Important Safety Instructions 2 0 04 c hia teil ee id thas 5 USA MN Perr Et cere Peet rr Ce ner a ara a 5 EU ANOS asin cciecbe Saadeh ca aaae dl Ab 6 Safety Mormaii ii A At AA iia 6 Aboutithis Mantal scort leccion n iras ariete E EE acatar 7 SUMMA A A wi eg E ea ages 7 A da OA 7 AU cian in vd erence iit eins 7 Associated Documentation id ee ate il 7 COPA A teh A be ON A bts Aah aa ah 8 A O 8 1 About Avedla Se VO aiii 9 Hardware oui eE Aia 9 2 Getting Started nds iiiu O 10 Racking the Vii la ae Rea en a ee a ee TURK A 10 Connecting to the Network ccccceesceceeeeeeeeeeeaaeeeeneeceaeeecaaeeaaesaeeeceaeeenaaesseaeeseeeeeseaeseeaaeeseneessaees 10 Insertingithe DondlS siii a a iras 10 Connecting to Powetx ii A ia 10 Configuring the IP AddresS ooooocinninnnnncnnncinnncnnncccnnncccn crac 10 Configuring the Name and Location of the AvediaServer cccccceeeceeeeeeeeeeeseeeeeseaeeeeaeeeen
17. d This section provides an overview of the steps required to get the AvediaServer up and running Racking the Server First you need to install the server into a rack For more information on racking the server follow the manufacturer s instructions on the specific server model supplied The installation manual is included with the AvediaServer Note Due to its size and weight the AvediaServer needs to be handled with care to ensure no injury Connecting to the Network For more information on connecting the AvediaServer to the network see the AvediaServer Install Guide Note The AvediaServer has two Ethernet interfaces labelled port 1 and port 2 use port 1 which is on the left when looking at the rear of the unit Inserting the Dongle The USB dongle is pre programmed by Exterity and must be inserted into the chassis for the correct operation of the AvediaServer The dongle is essential to get the AvediaServer up and running and loads the modules and services specific to the configuration model of your AvediaServer Each module supplies one or more services For more information on the different AvediaServer configuration models available see Table 3 on page 9 For instructions on inserting the dongle into the chassis see the AvediaServer Install Guide The dongle is discovered by the AvediaServer and the correct modules and services are automatically added and displayed on the Status page of the AvediaServer s Web
18. e No services are displayed on the Status page No dongle inserted into chassis Insert the dongle into chassis Unable to insert dongle into chassis Inserted reinserted dongle into chassis but no services are showing Problem with dongle Contact Technical Support Please have the product name and order code on hand the licence type of the dongle shows this information All services have stopped Dongle has been removed Reinsert the dongle into chassis Cannot connect to URL to view AvediaServer web pages You are using invalid proxy settings Check your proxy settings on Browser tab Faulty disk in the RAID array on the AvediaServer Unknown Contact your Exterity systems integrator or reseller Warning Removing disks from the RAID array may crash the AvediaServer 32 AvediaServer Administrator s Guide V3 0 1 33 APPENDIX A Serial Interface Connection The serial admin interface provides the ability to manage a small subset of device functionality e g to configure an IP address Cabling A null modem or crossover 9 pin serial cable is required for connection to a PC The server has standard DB 9 male connector Opening a Session Open a terminal program such as Hyperterminal this can be found on a standard Windows PC Set up the serial port with the following settings see example in Figure 15 Serial port settings e Baud rate 11
19. eeeeaees 11 Configuring AvediaServer Modules oocococcconncnconoccnoncccconnnnnornnn acc nn cc rar 11 3 Management interaccion 12 IPTV Manager sorei otiia A A A A ia 12 Web Management Interface oooococonnnccinnnnccconnccncncnnnanennnn carecen 13 Admin IntelTace atada bo 14 4 Configuring the AvediaServer ooooonncccincccnnncconocnnnncncnannccnnrcnn nn 15 Naming the AvediaServer aiii dd a 15 AvediaServer Administrator s Guide V3 0 1 Changing the Admin Password cccccceceeeeeeeeeeeeeeeceaeeecaaeeeeaaeseeeecaaeeseaaesseaeeseeeesaeeesaaeeseaeessaees 16 Configuring Network Settings ccccccceesceceeeeeeeeeeeeeeeceeeeeceaeeeeaaeseeeeesaeeesaaesseaeeseeeeesaeeesaeeseeeeeeaees 16 Configuring IP address SettinGS ccccccceeeeceeeeeceeeeeseaeeeeaeeseeeeecaeeeeaaeeeeeeeseeeeeseaeeesiaeeeeeeseeeees 16 Configuring the Ethernet SettingS 0 cccccceceseeceeeeeceeeeeeeeeseeeeeeeaeeeeeaeeeeeeeseeeeseaeeesaeeeeaeeeeeneess 18 5 STATUS MN tect toe Seclees A es A cane a ce ee seat eta sl 19 Viewing AvediaServer Details cccccccecceceeeeeeeneeceeeeeeaeeeeaaessneeceaeeesaaeseeaeeseeeesaeeseaaesseneeseaees 19 VIEWING SERVICE Status tunas dia 21 Viewing Hardware InformatiON ooonnnnccnnonacccinnnocccnnnnonccnnnnnrn cnn nnnn narran 21 Starting and Stopping Services oomoccincccinncconononnnocnconcccnnrnnn nn nn 22 Configuring Services to Start on BOOt ooocccinnnicinnccnnncccnoccnnnornnnnccn conc cnn rr 22 V
20. er is configured by default to record events locally Level 7 Debug However you can configure the AvediaServer to log information to an external Syslog server Note There needs to be a Syslog server already available on a network To log information to an external Syslog server 1 Open the Web Management Interface 2 Click on the Logging tab The Logging page is displayed as shown below Exterity AvediaServer 003048348968 Default Windows Internet Explorer G gt bd le http 10 8 64 67 avediaserver acminjadmin php y File Edit View Favorites Tools Help Google We e Gexterity AvediaServer 003048348968 Default l e exterity building PTV Logging General Status Network Authentication Maintenance Logging Raid Encryption Jun 24 11 40 21 avediaserver 8968 avedia pms Jun 24 11 40 21 avediaserver 8968 avedia pms Jun 24 11 41 21 avediaserver 8968 avedia pms Jun 24 11 41 21 avediaserver 8968 avedia pms Jun 24 11 41 21 avediaserver 8968 avedia pms Jun 24 11 42 21 avediaserver 8968 avedia pms Jun 24 11 42 21 avediaserver 8968 avedia pms Jun 24 11 42 21 avediaserver 8968 avedia pms Jun 24 11 43 21 avediaserver 8968 avedia pms Jun 24 11 43 21 avediaserver 8968 avedia pms Jun 24 11 43 21 avediaserver 8968 avedia pms Jun 24 11 44 21 avediaserver 8968 avedia pms Jun 24 11 44 21 avediaserver 8968 avedia pms Jun 24 11 44 21 avediaserver 8968 avedia pms Jun 24 11 4
21. erface click Apply to save your changes on each tab before moving to another tab otherwise your changes will be lost Naming the AvediaServer The AvediaServer can be assigned a name and location This name can be used to identify the AvediaServer within the IPTV Manager while the location you specify is used by the IPTV Manager to organise device into folders For example if you specify Foyer the AvediaServer appears in Location Foyer in the IPTV Manager Note The default name assigned to the AvediaServer is the MAC address To specify the name and location 1 Open the Web Management Interface 2 Click on the General page The General page is displayed as shown below Exterity AvediaServer 003048348968 Default Windows Internet Explorer G amp S El httos110 8 64 67 avediaserverfadminjacmin php Baki Plz File Edt View Favorites Tools Help Google 98 search dey o Ly Bookmarks EF Check gt YE AutoFill gt 4 X Osonn Esat E E k k Gexterty AvediaServer 003048348968 Default gt Bl whe ip Page G Tools y e exteril A gt building IPTV Welcome to the revolution in 9 building PTV e General Server Model avsrv n6901 aa Server Type AvediaServer Demonstration Networi i Aena Serial Number 00 30 48 34 89 68 Maintenance IP Address 10 8 64 67 shee Uptime 10 00 55 up 13 days 23 10 1 user load average 0 74 0 65 0 56 Encryption Scheduled Pay AvediaSer
22. iewing Network Statuss iii Ad E 23 Viewing RAID Stal s cio ds 23 Disks missing from the RAID arTaY oooccconnoccccnonocccccononcccnnnancncnnnncnc nano ncnn canon cnn E ERA anar R nc cnn anni 24 6 Maintaining the AVediaServel ccccccecececeeececeeeeeeeeeeeeeeesaeeeeaaeseeaeeseeeeesaaeeeeaaeseeeeeseaeeesaeeseaeeseeeeess 25 Upgrading the AvediaS ee eiii lides tente 25 Exporting Configurations to a TFTP Servel cccccccsceceeceeceeeeeeeaeeeeeeeeeaeeeeaaeeeeneeseeeesaeeesaeeeeeeeeaas 25 Importing Configurations from a TFTP Servel cccccsccceeceeeeneeeeeeeeeeeeeceeeeecaaeeeeaeeseeeeeseaeeesaeseeeeesaas 26 Configuring the NTP Servel cccccccssceceeeeeceeeeeeeaeeeeneeceaeeecaaeeeeaaeseeeecaaeeecaaeseeaeeseeeescaeeseaeeseneeeeaees 26 Configuring the Local Time of the AvediaServer ccccccceeeeeeceeeeeeeceeeeeeeaeeeeneeseeeeeseaeeesaeeeeneeseaees 27 Rebooting the AVediaServel cccecccecsseceenceceeeeeeeaeceeneeceaeeeeaaeeeeaaesaneecaeeseaaesdeaeesnneesaeeeeaaeeneneesaas 27 Shutting Down the AVediaServel ccceccceceeeceeeeeceeeeeceaeeeeaaeeeeaaeseeeeeceaeeesaaeseeaeeseeeescaesesaaesseneeseaees 27 Returning the AvediaServer to Factory Default Settings c ccecececeeeeeeeeeeeeeeseeeeeseaeeesaeeeeeeeeaes 27 7 Eea aln S PEE AEE PETE O O EEEE A FA AN E TEE A E E E ET TE 29 Logging Information to an External Syslog Server cccccceeceeseceeeeeeeaeeeeeeeseeeeeseeeesaeeeeeeseeeeess 29 Downloading the L
23. in php INES Pir File Edit View Favorites Tools Help Google g i w i search e cpr gt ey Bookmarks YH check YE autoril 4 9 Osgniny Q Eso H E k amp exterty AvediaServer 003048348968 Default M D me Pae G Tools Ye e 4 o exterity Welcome to the revolution in building PTV O building IPTV ae General IP Address Configuration Status Network Authentication DHCP Maintenance zzz Logging IPAddress 10 8 64 67 Raid gt Encryption Subnet 255 255 0 0 A al Ethernet Settings Record Mode Auto v Status Speed 1000Mb s Duplex Full Apply Statistics Utilisation Total Bytes Total Packets Errors Dropped Collisions Discarded TX 0 523959216 6071547 0 0 0 0 RX 0 5 2326909530 206244307 0 0 0 0 Y Done internet 100 Figure 6 AvediaServer Network Page In the IP Address Configuration section deselect the DHCP checkbox Enter the IP Address you wish to assign to the AvediaServer in the IPAddress field Enter the Subnet mask you wish to assign to the AvediaServer in the Subnet field Enter the DNS address you wish to assign to the AvediaServer in the DNS field Enter the Gateway address you wish to assign to the AvediaServer in the Gateway field Click Apply ONO w 17 AvediaServer Administrator s Guide V3 0 1 18 To configure the AvediaServer to be allocated an IP address dynamically 1 Click on the Network tab The Network page is displayed as shown in Figure 6 2 I
24. intenance Time Time Zone Europe London Y Wed 24 Jun 2009 10 09 18 0100 NTP Servers cen ntp ubuntu com remove Server Reboot Shutdown Factory defaults Upgrade Configuration TFTP Server Upgrade Filename Export Filename Import Filename Version Details Service Package Version Avedia Server avedia lt ore 3 044 Device Listener avedia devicelistener 3 044 Me internet R70 Figure 12 AvediaServer Maintenance Page 3 Inthe Upgrade Configuration section enter the IP address of the TFTP server in the TFTP Server field 4 Enter the filename of the configuration to export in the Export Filename field 5 Click Export 25 AvediaServer Administrator s Guide V3 0 1 Importing Configurations from a TFTP Server Once the upgrade is complete any exported configuration can be imported from a TFTP server into the AvediaServer To import a configuration into the AvediaServer 1 2 3 Copy the exported configuration to the root directory of the TFTP server Open the Web Management Interface Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 In the Upgrade Configuration section enter the IP address of the TFTP server in the TFTP Server field Enter the filename of the configuration to import in the Import Filename field Click Import View the log file to verify that the configuration settings have been uploaded Co
25. ment Interface supports the following web browsers Microsoft Internet Explorer 7 amp 8 and Mozilla Firefox 2 amp 3 You can display the Web Management Interface using the IPTV Manager as shown in the previous section or by typing the IP address of the server directly into your browser Open the Web Management Interface as follows When prompted enter the correct username and password The default login details are Username admin Password labrador Note The administrator can change the admin password using the Web Management Interface For more information see Changing the Admin Password on page 16 The Web Management Interface opens in your browser as shown below gt Exterity AvediaServer 003048348968 Default Windows Internet Explorer O http 10 8 64 67 avediaserverJadminjadmin php FE Qe Fie Edt View Favorites Tools Help Google Y 08 search 62 dey gt gy Bookmarks Sp check gt YE autoril gt Y SL Osonny Q Csat E E ue Gexterty avediaserver 003048348968 Default M Bl BB Ey Page G tools Ye t it A exterity Eladio e v building PTV Status Product Licence Licence Type AvediaServer Demonstration svsrv m 901 oe Logging Rad Encryption canoes Assets Name State Start on Boot ma oo O E E A me E e o E Em EPG Generator gt Stan Enable Scheduled PlayVoD Start Disable
26. nacron 27386 Updated timestamp for job cron weekly to 2009 07 07 Jul 7 08 02 56 avediaserver 8968 syslogd 1 5 0 lubuntul restart Jul 7 08 02 56 avediaserver 8968 anacron 3920 Job cron weekly terminated Jul 7 08 02 56 avediaserver 8968 anacron 3920 Normal exit 2 jobs run Jul 7 08 03 10 avediaserver 8968 kernel 2406774 347319 rte lost 21 interrupts Figure 16 Show All Log Information Refreshing Logging Information 31 To refresh the Logging page 1 Open the Web Management Interface 2 Click on the Logging tab The Logging page is displayed as shown in Figure 13 3 Click the Refresh button The logging information is refreshed AvediaServer Administrator s Guide V3 0 1 8 Troubleshooting Problem Possible Cause Solution AvediaServer does not appear in IPTV Manager Network connection faulty Check Ethernet connections or replace cable DHCP not running Unless you are using a static IP address check that DHCP server is running on network PC has firewall configured blocking SNMP traps Disable firewall or open UDP port 162 PC has another application listening for SNMP traps Close down SNMP trap listener IPTV Manager cannot communicate with AvediaServer Network connection faulty See above Device has an IP address ona different subnet to the management station Use a management station configured with an appropriate IP address to manage the devic
27. nfiguring the NTP Server You can configure an NTP Time Server on the Maintenance page The AvediaServer uses this to keep time accurately and adjusts its time accordingly 26 Note When DHCP is used NTP servers configured using the Web Management Interface are ignored only NTP servers supplied by the DHCP server will be used To add an NTP server 1 2 3 4 Open the Web Management Interface Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 In the Maintenance section enter the name of the NTP server in the NTP Servers field Click Add Server To remove an NTP server 5 6 7 Open the Web Management Interface Click on the Maintenance tab The Maintenance page is displayed as shown in Figure 12 In the Maintenance section click remove AvediaServer Administrator s Guide V3 0 1 Configuring the Local Time of the AvediaServer The AvediaServer has a real time clock that is persistent over reboots and power downs The actual local time is very important when AvediaServer is running or recording Scheduled Play Note Changing the Time Zone will clear any scheduled content configured in the Scheduled Play channels Therefore ensure that you configure the Time Zone before scheduling any content To configure the local time of the AvediaServer 1 Open the Web Management Interface 2 Click on the Maintenance tab The Maintenance page is displayed as shown in
28. nthe IP Address Configuration section select the DHCP checkbox 3 Click Apply Note Consult the IPTV Manager to obtain the DHCP address of the AvediaServer Configuring the Ethernet Settings The AvediaServer s Ethernet interface is a 100 1000 port that can be set to either auto negotiation or 100FD mode Auto negotiation is enabled by default Note In order to avoid Ethernet errors ensure that the server s interface settings match the settings for the network switch port to which the server is connected This means that either both devices should be configured for auto negotiation or both devices should be configured for a fixed setting of 100FD You can view the Ethernet Settings on the Network tab as shown below Ethernet Settings Mode Auto v Status Speed 1000Mb s Duplex Full Apply Figure 7 AvediaServer Ethernet Settings To enable disable auto negotiation 1 Click on the Network tab 2 Choose an option from the Auto negotiation box 3 Click Apply Note Exterity strongly recommends that you leave the Ethernet Settings on Auto Mode at all times AvediaServer Administrator s Guide V3 0 1 5 Status Monitoring Viewing AvediaServer Details 19 This section explains how to check the operating status of the AvediaServer To view AvediaServer details 1 Open the Web Management Interface 2 Click on the General tab The General page is displayed as shown below gt Status
29. og File oooonncccccnonocccnnonccccnnonccncnnancncnnnnnn nn nn nnnenn cnn nnn cnn 30 Viewing all Logging INformati0N ooonnncccnnnncccinonaccccnnnoncnnnnnrn EE TREE nn rra 31 Refreshing Logging InforMatiON cccoonoccccnnnociccnanoncncnanoncnnnanoncnn nano rca r cane nn anna nn narran rra rnn nr rra 31 8 Troubleshooting ii a A A od 32 APPENDIX A Serial Interface Connection ooooncccinnccncccnnnnocnnncnnncccrnrnc narrar 33 Ca a a e o errr 33 Opening SESSION hi A A A daa 33 APPENDIX B Discovering the IP Address of the AvediaServer coccocccccinnccnoccconcccconncnnannnanannnancnnnos 35 APPENDIX C Support and Contact INformations iainta iaaiaee ne cnn 36 AvediaServer Administrator s Guide V3 0 1 Important Safety Instructions Read all of these instructions thoroughly before proceeding with installation There are no instructions specifically for service personnel in this document There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel This chapter contains important safety information If you are unsure about any of the information in the section please contact Exterity USA and Canada BO OT 2 Go NS 10 11 12 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any
30. ollowing guides provide specific information relevant to the AvediaServer modules available Manual Reference Number AvediaServer Play Module Administrator s Guide 1300 0017 0001 AvediaServer Portal Module Administrator s Guide 1300 0021 0001 AvediaServer Record Module Administrator s Guide 1300 0014 0001 AvediaServer EPG Module Administrator s Guide 1300 0015 0001 Exterity SD Receiver Administrator s Guide 1300 0004 0001 Exterity HD Receiver Administrator s Guide 1300 0012 0001 Exterity IPTV Manager Administrator s Guide 1300 0011 0001 Supermicro SuperServer 6025B 3 6025B 3R User s 1 0c Manual Table 1 Associated Documentation Copyright AvediaServer Administrator s Guide V3 0 1 The Exterity AvediaServer is a powerful product that allows you to import copy content audio amp video and subsequently distribute that content to large numbers of users over an IP network Content may have a copyright and you should always secure the permission of the copyright holder in order to copy and transmit the content on your IP network Unauthorised use and or duplication of copyrighted material may be a violation of copyright law in one or many countries regions In using the AvediaServer you accept full responsibility for the copyright status of the content you import and transmit on your IP network Terms and Definitions The following terms and definitions are used in this document DHCP EIT EPG FTP
31. removed from the array because of some other problem for example read write errors resulting in the RAID software deciding not to use the disk and removing it from the RAID array If you discover there is a disk missing please contact support for assistance For more information see APPENDIX C Support and Contact Information on page 36 AvediaServer Administrator s Guide V3 0 1 6 Maintaining the AvediaServer Upgrading the AvediaServer Upgrading an Exterity AvediaServer to the 3 0 1 release is a complex process that involves a complete installation of the operating system For more information contact your System integrator Exporting Configurations to a TFTP Server Once the upgrade is complete a configuration can be exported from the AvediaServer to a TFTP server To export a configuration from the AvediaServer 1 Open the Web Management Interface 2 Click on the Maintenance tab The Maintenance page is displayed as shown below gt Exterity AvediaServer 003048348968 Default Windows Internet Explorer ey jv e http 10 8 64 67 avediaserver admin admin php F x ES i File Edit View Favorites Tools Help Google oO wN SY search gt B Gey hr y Bookmarks gt 9 Oscnny Q Esa E E gt we le Sexterity AvediaServer 003048348968 Default l fey gt B a y ip Page Gf Tools exterit e eX eri y Welcome to the revolution in building PTV building IPTV Ma
32. s of the Syslog Server in the Syslog Server field 5 Increase the logging level from the Level drop down list configures the amount of logging information sent to the Syslog server 6 Click Update Downloading the Log File To download the log file 1 Open the Web Management Interface 2 Click on the Logging tab The Logging page is displayed as shown in Figure 13 3 Click the Download button The following pop up window is displayed Opening diag tgz You have chosen to open diag tgz which is a TGZ file From http 10 8 64 67 What should Firefox do with this File O open Save File C Do this automatically For files like this From now on Cancel Figure 15 AvediaServer Save Log File 4 Save the log file to the required destination Note You can also open the log file if you wish to view it immediately 30 AvediaServer Administrator s Guide V3 0 1 Viewing all Logging Information To view all logging information 1 Open the Web Management Interface 2 Click on the Logging tab The Logging page is displayed as shown in Figure 13 3 Click the Show All button The following window is displayed with all available log information A Jul 7 08 02 54 avediaserver 8968 syslogd 1 5 0 1ubuntul restart Jul 7 08 02 54 avediaserver 8968 anacron 3920 Job cron daily terminated Jul 7 08 02 54 avediaserver 8968 anacron 3920 Job cron weekly started Jul 7 08 02 54 avediaserver 8968 a
33. the Status will turn to red if Start on Boot is enabled or grey if Start on Boot is disabled Configuring Services to Start on Boot You can configure services to start automatically when you boot up the AvediaServer You can also disable services from starting on boot To enable a service to start on boot 1 Open the Web Management Interface The Status page is displayed as shown in Figure 9 2 Click on the Enable button next to the service you wish to start automatically on boot This will toggle to Disable The service will start automatically the next time you boot the AvediaServer To disable a service from starting on boot 1 Open the Web Management Interface The Status page is displayed as shown in Figure 9 22 AvediaServer Administrator s Guide V3 0 1 2 Click on the Disable button next to the service you wish to disable on boot This will toggle to Enable The service will be disabled the next time you boot the AvediaServer Viewing Network Status The Statistics section of the Network page provides an indication of the bandwidth being used by the network interface To view network status 1 Open the Web Management Interface 2 Click on the Network tab The Network page is displayed as shown in Figure 6 The Ethernet interface statistics are shown at the bottom of the page The AvediaServer automatically updates the statistics without the need to refresh the page Note With reference to the Play mod
34. ucts use ventilation holes for cooling None of the ventilation holes should be blocked Keep all materials at least 5cm away from all the ventilation holes WARNING Do not expose the product to any rain or moisture WARNING Do not use the product near a naked flame e g a candle WARNING The operating conditions of the product should be 0 C 35 C with a Relative Humidity of 5 95 The product should not be operated outside of these conditions There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair must only be performed by service trained personnel AvediaServer Administrator s Guide V3 0 1 About this Manual Summary This manual explains how to manage basic functions of the Exterity AvediaServer product family including installing configuring and operating the AvediaServer Scope This edition of the manual refers to version 3 0 1 of the AvediaServer platform Audience This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products It is assumed that readers are familiar with installing and configuring network based products Ideally readers will also have an understanding of the key features of an IPTV system Associated Documentation We strongly recommend that you read the AvediaServer Install Guide for more information on how to physically install the AvediaServer Additionally the f
35. ule only the information in the Statistics section is useful if the AvediaServer is indicating that it is streaming channels but that the channels are not accessible If the channels are streaming the bandwidth being used by the network will indicate this a TV channel typically uses 4Mbps of network bandwidth and a radio channel uses approximately 200Kbps For more information about the Play module see the AvediaServer Play Module Administrator s Guide V3 0 1 Viewing RAID Status The AvediaServer may be installed with multiple disks configured in a RAID array which ensures that no data is lost in the event of a disk failing Note RAID is only applicable to the AvediaServer Play and Record modules 23 AvediaServer Administrator s Guide V3 0 1 24 To check the status of the RAID array on the AvediaServer 1 Open the Web Management Interface 2 Click on the RAID tab The RAID page is shown below Raid 5 Status General Status gt Network Authentication gt Maintenance Personalities linear multipath raid0 raid1 raid6 raid5 raid4 raid10 gt Logging mdO active raid5 sdf1 4 sde1 3 sdd1 2 sdc1 1 sdb1 0 gt Raid 1250274304 blocks level 5 64k chunk algorithm 2 5 5 UUUUU gt Encryption unused devices lt none gt dev sdf1 Magic a92b4efc Version 00 90 00 UUID b2f60868 e5c4a09f a20dddO0c ps local to host avediaserver 8968 Creation Time Wed Jun 17 11 0
36. ventilation openings Install in accordance with the instructions contained in this manual Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades anda third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over AvediaServer Administrator s Guide V3 0 1 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to r
37. ver Version 3 0 1 1 Channel Listener Version 3 0 1 1 e Device Listener Version 3 0 1 1 Portal Scheduled Play Version 3 0 1 1 Record O VoD Version3 0 1 1 EPG Server Version 3 0 1 1 Encryption Version 3 0 1 1 Portal Version 3 0 1 1 Record Version 3 0 1 1 Name CES Location Default Apply v Done internet R 96 Figure 3 AvediaServer General Page 3 Enter the name you wish to assign to the AvediaServer in the Name field 4 Enter the location name you wish to assign to the AvediaServer in the Location field 5 Click Apply 15 AvediaServer Administrator s Guide V3 0 1 Note The name and location can also be configured using the Properties page in IPTV Manager Changing the Admin Password By default a username password pair of admin labrador is required to gain access to the Web Management Interface and the Admin Interface The admin password can be changed by the administrator as required To change the admin password 1 Open the Web Management Interface 2 Click on the Authentication tab The Authentication page is displayed as shown below f http 10 8 64 120 avediaserver admin admin php Windows Internet Explorer Go X le http 10 8 64 120 avediaserver admin admin php X Pir Google G vw coo Er LW Bookmarksy 65 blocked Y Check y AutoLink gt O settingsy M McAfee SiteAdvisor ve amp E http 10 8 64 120 avediaserver admin admin php D am Page
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