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Sun Enterprise 220R Server Service Manual

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1. Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet The following caution applies only to devices with a Standby power switch Safety Agency Compliance Statements 27 Caution The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Lithium Battery H Caution On Sun CPU boards there is a lithium battery molded into the real time clock SGS No MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ or MK48T08 Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Battery Pack H Caution There is a sealed lead acid battery in Product Name units Portable Energy Products No TLC02V50 There is danger of explosion if the battery pack is mishandled or incorrectly replaced Replace only with
2. 2 Loosen the Phillips screw that secures the power supply retaining clip until you can push the clip upward 3 If you are upgrading your system with an additional power supply remove the filler panel covering the power supply bay a With one hand push up the retaining clip until it clears the filler panel b Partially pry the top of the filler panel out of the bay using a flat blade screwdriver c Lift the filler panel out and away from the bay and set it aside d Keep the filler panel in case you need to remove the power supply later The filler panel maintains proper system cooling and prevents electromagnetic interference in the absence of a second power supply 4 Using your thumb push up the retaining clip until there is enough clearance to slide the power supply into its bay 162 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 With your other hand align the new power supply with its bay 6 Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board Caution Be sure to keep the thumb holding up the retainer clip out of the way as you slide the power supply into its bay When the back of the power supply has cleared the retainer clip and is in the bay release the clip 7 Push on the front of the power supply firmly to engage the connectors with the power distribution board Caution If
3. E 5 3 3 hostname console login username password password Start the Navigator browser For Navigator 4 x go to Step 4 on page 297 For Navigator 3 x perform the following steps a From the Options menu choose Network Preferences The Network Preferences window opens b Click on the Proxies tab The Proxy Configuration window is displayed c Go to Step 5 on page 300 For Navigator 4 x perform the following steps a From the Edit menu choose Preferences The Netscape Preferences window opens b Click on the triangle next to Advanced and then click on Proxies The Proxies window is displayed If Manual proxy configuration has been selected click on the View button Otherwise go to Step 7 on page 300 The Netscape View Manual Proxy Configuration window is displayed In the No Proxy for field type the hostname of the AnswerBook2 server and click OK Then go to Step 8 on page 300 If the Automatic proxy setting is in use obtain and enter a different server name that will bypass the AnswerBook2 server proxy Click OK to complete the task To Configure Microsoft Internet Explorer 1 Log in to the client as a user 300 Sun Enterprise 220R Server Service Manual January 2000 Revision A E 5 4 2 Start the Internet Explorer browser 3 From the View menu choose Options The Options window opens 4 Click on the Connection tab The Proxy Server window is displayed
4. Reference Number Part 1 System Cover 2 Front Door Left 3 9 GB 10K RPM UltraSCSI Disk Drive Sun Enterprise 220R Server Service Manual January 2000 Revision A Part Number Not a FRU 540 4186 540 3881 Reference Number Not Shown Not Shown 4 10 Part 18 GB 10K RPM UltraSCSI Disk Drive 12 24 GB 4mm DDS3 Tape Drive Power Supply RMA Filler Panel Plastic RMA Bezel 32X CD ROM Drive RMA Cage Assembly Front Door Right Power Supply Filler Panel Part Number 540 4177 370 2376 300 1449 Not a FRU 530 2824 370 3416 Not a FRU 540 4230 Not a FRU Illustrated Parts Breakdown 287 288 Sun Enterprise 220R Server Service Manual January 2000 Revision A APPENDIX E Video Player Help This appendix is designed to help you if you are having difficulty playing the online video demonstrations of the Sun server disassembly or reassembly from your browser To view the videos you need access to the AnswerBook2 software running on a server in the network and you need to configure your web browser to play MPEG videos To play an online video in an AnswerBook2 document just click on the video icon illustrated below wherever it occurs in the document If the video does not start playing then consult the following topics in this appendix Section E 1 Do You Have a Problem Playing Video on page 290 Section E 2 Requirements for Playing Video on page 291 Section E 3 Obt
5. 1 Connect serial port A of the system being tested to serial port B of another Sun system using a serial null modem cable connect cable pins 2 3 3 2 7 20 and 20 7 190 Sun Enterprise 220R Server Service Manual January 2000 Revision A At the other Sun system check the etc remote file by changing to the etc directory and then editing the remote file hardwire dv dev term b br 9600 el C S Q U D ie 0e D Note The example shows connection to serial port B To use serial port A a Copy and paste the serial port B remote file b Modify the serial port B remote file as follows hardwire dv dev term a br 9600 el C S Q U D ie 0e D Ina shell window on the Sun system type tip hardwire hostname tip hardwire connected Note The shell window is now a tip window directed to the serial port of the system being tested When power is applied to the system being tested POST messages will be displayed in this window When POST is completed disconnect the tip window as follows a Open a shell window Diagnostics and Troubleshooting 191 b Type ps a to view the active tip line and process ID PID number c Type the following to kill the tip hardwire process kill 9 PID 7 4 1 How to Verify the Baud Rate To verify the baud rate between the system being tested and a terminal or another Sun system monitor 1 Open a shell window 2 Type eeprom 3 Verify the following
6. 1 Run POST diagnostics See Section 7 3 How to Use POST Diagnostics on page 188 2 Observe POST results The front panel general fault LED should flash slowly to indicate that POST is running Check the POST output using a locally attached terminal or a tip connection 3 If you see no front panel LED activity a power supply may be defective See Section 7 12 1 3 Power Supply LEDs on page 214 4 If the POST output contains an error message then POST has failed The most probable cause for this type of failure is the main logic board However before replacing the main logic board you should a Remove optional PCI cards b Remove optional DIMMs Leave only the four DIMMs in Bank A c Repeat POST to determine if any of these modules caused the failure d If POST still fails then replace the main logic board Disk or CD ROM Drive Failure Symptom A CD ROM drive read error or parity error is reported by the operating system or a software application Diagnostics and Troubleshooting 227 7 13 3 2 Action 1 Replace the drive indicated by the failure message 7 13 3 3 Symptom Disk drive or CD ROM drive fails to boot or is not responding to commands 7 13 3 4 Action Test the drive response to the probe scsi all command as follows 1 At the system ok prompt type ok reset all ok probe scsi all 2 Ifthe SCSI device responds correctly to probe scsi all a message similar to the one shown
7. If a message is displayed for each installed disk the system SCSI controllers have successfully probed the devices This indicates that the main logic board is working correctly 2 If a disk does not respond make sure that each SCSI device on the SCSI bus has a unique SCSI target ID 3 If the problem persists replace the unresponsive drive 4 If the problem remains after replacing the drive replace the main logic board 5 If the problem persists replace the associated SCSI cable and backplane Power Supply Failure If there is a problem with a power supply POST lights the general fault indicator and the power supply fault indicator on the front panel If you have more than one power supply then you can use the LEDs located on the power supplies themselves to identify the faulty supply The power supply LEDs indicate any problem with the AC input or DC output See Section 7 12 1 3 Power Supply LEDs on page 214 for more information about the LEDs DIMM Failure SunVTS and POST diagnostics can report memory errors encountered during program execution Memory error messages typically indicate the DIMM location number U number of the failing module Use the following diagram to identify the location of a failing memory module from its U number Diagnostics and Troubleshooting 229 230 System Side HII1TIIIIIHIIIIHIIIIIIIIIIIIIIIIIIIHI HCO EEE TETE TEETETEETTEETE HI11 ITI IIIIIIIIIIHIIIIHIIHIII I11
8. Servicing the Main Logic Board and Components 121 3 15 3 15 1 3 152 How to Set the Serial Port Jumpers The serial port jumpers on the main logic board J2604 and J2605 permit the configuration of the system s two serial ports for either EIA 432 or EIA 232D signal levels EIA 432 levels are the default standard for North American users EIA 232D levels are required for digital telecommunication in nations of the European Economic Community For further information see your Sun Enterprise 220R Server Owner s Guide Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 What to Do 1 Locate the jumpers on the main logic board A main logic board jumper is identified by its jumper address labeled on the board with the letter J followed by four numbers JXXXX Jumper pins are located immediately adjacent to the jumper address On the board pin 1 is marked with an asterisk 122 Sun Enterprise 220R Server Service Manual January 2000 Revision A Flash PROM um pers CRE CA AAA 1 OUSUS B04 02 M202 12804 60 IlllllllIffIIlIIIIIlll oo EJ 7 ml o a 3 CPU module 10107 CPU module J0201 2 Set the main logic board serial port j
9. This chapter includes four video demonstrations of dissassembling the system and reassembling the system The demonstrations are intended to provide overall familiarity with system parts and options and how they are removed and installed The video is divided into parts because the video files are very large providing them in smaller files improves performance The four videos each about five to six minutes long are the following m Section 1 1 1 Disassembling the System Part 1 on page 51 m Section 1 1 2 Disassembling the System Part 2 on page 52 m Section 1 2 1 Reassembling the System Part 1 on page 52 m Section 1 2 2 Reassembling the System Part 2 on page 52 Click here for Appendix E 1 1 1 1 1 Video of System Disassembly Disassembling the System Part 1 Click on the icon above for the video demonstration This video file is very large loading it may take over a minute Click here for Appendix E 51 131 2 Disassembling the System Part 2 Click on the icon above for the video demonstration This video file is very large loading it may take over a minute Click here for Appendix E 1 2 1 2 1 1 2 2 52 Video of System Reassembly Reassembling the System Part 1 Click on the icon above for the video demonstration This video file is very large loading it may take over a minute Click here for Appendix E Reassembling the System Part 2 Click on the icon above for the v
10. 13 14 15 16 17 18 19 Mnemonic DSR Gnd DCD TRXC RTXC Signal Name Data Set Ready Signal Ground Data Carrier Detect Not connected Not connected Not connected Not connected Not connected Not connected Transmit Clock Not Connected Receive Clock Not connected Not connected Description Used by the DCE to indicate if it is ready to operate When DSR is ON the DCE is connected to the line and ready to exchange further control signals to start data transfer Used by the DCE to indicate it is receiving a suitable signal from the communications channel None None None None None None Used by the DCE to provide timing information to the DTE The DTE provides data on TXD in which the transition of the bit corresponds to the rising edge of the clock None Used by the DCE to provide timing information to the DTE The falling edge of the clock corresponds to the center of the data bit received on RXD None None Sun Enterprise 220R Server Service Manual January 2000 Revision A Pin Mnemonic Signal Name Description 20 DTR Data Used to control switching of the DCE to the Terminal communication channel Ready 21 Not None connected 22 Not None connected 23 Not None connected 24 TXC Terminal Generated by the DTE to provide timing Clock information to the DCE Used only in synchronous mode and only when
11. C11 UPA 252 C 1 2 PCIBus 253 C 1 3 UltraSPARC II Processor 254 C 1 4 Memory System 255 C 1 5 Graphics and Imaging 259 C 1 6 Peripherals 260 Contents 13 C 1 7 Other RMA Storage Device X Options 261 C 1 8 Keyboard and Mouse Port and Parallel Port 261 C 1 9 Serial Port 263 C 1 10 Ethernet 265 C 1 11 SCSI 268 C 112 ASICs 271 C 1 13 SuperlO 274 C 1 14 Power Supply 274 C 1 15 Control Signals 275 C 1 16 Standard System Facilities 277 C 1 17 Main Logic Board 277 D Illustrated Parts Breakdown 279 D 1 Part Numbers 279 E Video Player Help 289 E 1 Do You Have a Problem Playing Video 290 E 1 1 Sun Server Users 290 E 1 2 PC Users 290 E 2 Requirements for Playing Video 291 E3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems 292 E 3 1 Obtaining ShowMe TV Software 292 E 3 2 Accessing ShowMe TV Software 292 E 3 3 How to Install ShowMe TV on Your System 293 E4 Configuring Web Browsers to View AnswerBook2 Video 295 E 4 1 Configuring Web Browsers to Use ShowMe TV 295 E 5 Improving Online Video Performance 298 E 5 1 Video Files and Your System Resources 298 E 5 2 Improving File Loading Time 298 14 Sun Enterprise 220R Server Service Manual January 2000 Revision A E 5 3 Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server 299 E 5 4 Quitting the Video Player 301 E 5 5 Adjusting the Brightness of ShowMe TV Files 302 E 5 6 Playing the Movies From the AnswerBook2 CD 302 Contents 15 16 Sun Enterprise 220R S
12. Remove the LEDs and their cables from the system a Using a flat blade screwdriver gently pull the plastic friction fit collars securing the LEDs from the chassis b Gently push the LED s through their cutouts in the chassis Removing and Replacing Miscellaneous Assemblies 175 4 Pull the keyswitch power button LED cable out the back of the system 5 Disconnect the keyswitch power button LED cable from connector J0500 on the power distribution board 6 7 3 What Next To replace the keyswitch power button LED cable complete this task m Section 6 8 How to Replace the Keyswitch Power Button LED Cable on page 176 6 8 How to Replace the Keyswitch Power Button LED Cable 6 8 1 Before You Begin Complete this task 176 Sun Enterprise 220R Server Service Manual January 2000 Revision A m Section 2 8 How to Avoid Electrostatic Discharge on page 69 6 8 2 What to Do 1 Route the keyswitch and power on off cables to their positions in the front of the chassis Attach the keyswitch cable to the keyswitch assembly a Align the post on the keyswitch with the socket in the connector b Gently insert the keyswitch into the connector c Rotate the keyswitch in the connector until the tabs on the keyswitch snap into place The long tab on the keyswitch should lock into the corresponding groove on the cable connector when the keyswitch is properly seated in the connector Leds 2 Position the Power b
13. falling slew rate equals 520 mV per nanosecond maximum 2 3 to 0 7 VDC The Fast 20 electrical characteristics for the host adapter and target device include Vil input low equals 1 0 VDC maximum signal true Vih input high equals 1 9 VDC minimum signal false Iil input low current equals 20 mA at Vi equals 0 5 VDC Iih input high current equals 20 mA at Vi equals 2 7 VDC Minimum input hysteresis equals 0 3 VDC C 1 11 2 Supported Target Devices The SCSI subsystem supports a maximum of four internal devices including the host adapter The CD ROM drive is a narrow device A unipack with one drive or a six pack accommodating six drives can be used as external devices Functional Description 269 C 1 11 3 C 1 11 4 Target Device Comment Internal disks Up to two 3 5 inch x 1 6 inch disks 9 1 Gbyte or 18 Gbyte All internal disks are UltraSCSI compliant Internal CD ROM drive Optional 644 Mbyte SunCD 32X speed photo CD compatible Headphone jack with volume control CD ROM drive is a narrow SCSI device Internal tape drive s Refer to product guide External SPARCstorage UniPack Refer to product guide External SPARCstorage SixPack Refer to product guide External Cables External UltraSCSI compliant SCSI cables have an impedance of 90 ohm 6 ohm and are required for UltraSCSI interface Sun s implementation of UltraSCSI requires that the total SCSI bus length be limited to no more than approximate
14. re a 2 The following figure shows system memory bank locations and addresses on the main logic board Functional Description 257 mm ood HH H HHHTHHHHHIHHHIIHTIHHH adz IH11111111111111111111111111111111111 A DT OT COI II IIIIIIIIIIHIIIIHIIIIIIIIIHH I11011111111111111111111111111111111 C 1 4 1 DIMM The DIMM is a 60 nanosecond fast page mode style DIMM Three DIMM configurations are supported in the system unit 32 Mbyte 64 Mbyte and 128 Mbyte The minimum memory capacity is 128 Mbytes four 32 Mbyte DIMMs The maximum memory capacity is 2 Gbytes sixteen 128 Mbyte DIMMs 258 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 4 2 C 1 5 A block of data 64 bytes always comes from one bank of DIMMs An error code containing the address of where a failure occurred as well as the associated syndrome is logged when an ECC error occurs There are a total of four DIMM banks in the system unit DIMM Bank U Number 0 U0701 through U0704 1 U0801 through U0804 2 U0901 through U0904 3 U1001 through U1004 DIMM Bank PA 30 28 0 0000 0001 1 0010 0011 2 1000 1001 3 1010 1011 Memory System Timing The QSC ASIC generates the memory addresses and control signals to the memory system The UPA clock is the clock source for the QSC ASIC and operates as fast as 120 MHz Graphics and Imaging The system unit takes advantage of UPA features to provide high performan
15. the same type of Sun Microsystems battery pack Do not disassemble it or attempt to recharge it outside the system Do not dispose of the battery in fire Dispose of the battery properly in accordance with local regulations System Unit Cover Caution Do not operate Sun products without the top cover in place Failure to take this precaution may result in personal injury and system damage 28 Sun Enterprise 220R Server Service Manual January 2000 Revision A Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Caution Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche
16. 171 Note The DC to DC converter on this system is an assembly consisting of two parts part numbers 375 0094 and 300 1455 Be sure to order both parts if you need to replace the DC to DC converter 170 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 6 6 6 1 6 6 2 How to Replace the DC to DC Converter Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Note The DC to DC converter on this system is an assembly consisting of two parts part numbers 375 0094 and 300 1455 Be sure you have both parts when your are replacing the DC to DC converter What to Do 1 Insert the replacement VRM DC to DC card into the replacement DC to DC converter board Removing and Replacing Miscellaneous Assemblies 171 2 Insert the cutout end of the DC to DC converter board into the slots on the metal tabs in the chassis Insert the DC to DC board into the metal slots at an angle so that the post holes on the back of the converter board align with the plastic retaining clip posts 3 Lower the DC to DC converter onto the plastic retaining clips Ensure that the other end of the DC to DC converter board remains in place in the metal tabs 4 Secure the DC to DC converter board in place Push down on the board until the plastic tabs secure the board in place 172 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 Connect the
17. 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Sun Enterprise 220R Server Service Manual January 2000 Revision A 4 3 2 What to Do 1 Disconnect the I O power cable from the removable media assembly power connector See the illustration in Step 3 for the location of the RMA in the system 2 Disconnect the removable media SCSI cable from the removable media SCSI connector 3 Pull off the plastic cover from the front of the removable media assembly Press down on the top of the plastic cover with your fingers until the tab on the top of the cover disengages from the chassis Removing and Installing Storage Devices 133 4 Loosen the two captive Phillips screws securing the removable media assembly to the chassis 5 Slide the removable media assembly out of the system chassis 6 Place the assembly on an antistatic mat 4 3 3 What Next For information about removing drives from or installing drives into the removable media assembly see m Section 4 5 How to Remove a CD ROM or Tape Drive on page 138 m Section 4 6 How to Install a CD ROM or Tape Drive on page 139 134 Sun Enterprise 220R Server Service Manual January 2000 Revision A To replace the removable media assembly complete this task m Section 4 4 How to Replace the Removable Media Assembly RMA on page 135 4 4 How to Replace the Removable Media Assembly
18. CPU core voltage power cable to connector J0103 on the DC to DC converter board The connector is keyed so that it installs in only one way 6 Connect the CPU core voltage power sense cable to connector J0102 on the DC to DC converter board The connector is keyed so that it installs in only one way Removing and Replacing Miscellaneous Assemblies 173 J01 02 J0103 6 6 3 What Next Complete this task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 6 7 How to Remove the Keyswitch Power Button LED Cable 6 7 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 174 Sun Enterprise 220R Server Service Manual January 2000 Revision A m Section 2 8 How to Avoid Electrostatic Discharge on page 69 m Section 6 3 How to Remove the Fan Tray Assembly on page 164 m Section 6 5 How to Remove the DC to DC Converter on page 167 m Section 4 3 How to Remove the Removable Media Assembly RMA on page 132 6 7 2 What to Do 1 Pull the keyswitch cable assembly from the back of the keyswitch assembly Gently twist the cable assembly back and forth while pulling it away from the keyswitch Power button LEDs 2 Remove the 3 16ths inch nut from the front of the Power button 3
19. Connector Signal Descriptions 237 Pin Signal Name Description 18 Termpower Termpower 19 Not used Undefined 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 Dat lt 12 gt _ Data 12 36 Dat lt 13 gt _ Data 13 37 Dat lt 14 gt _ Data 14 38 Dat lt 15 gt _ Data 15 39 Parl 1_ Parity 1 40 Dat lt 0 gt _ Data 0 41 Dat lt 1 gt _ Data 1 238 Sun Enterprise 220R Server Service Manual January 2000 Revision A Pin 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 Signal Name Dat lt 2 gt _ Dat lt 3 gt _ Dat lt 4 gt _ Dat lt 5 gt _ Dat lt 6 gt _ Dat lt 7 gt _ Par0 1_ Gnd Term_dis_ Termpower Termpower Not used Gnd Atn_ Gnd Bsy_ Ack_ Rst_ Msg_ Sel_ Cd_ Req_ IO_ Dat lt 8 gt _ Description Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Parity 0 Ground Term disable Termpower Termpower Undefined Ground Attention Ground Busy Acknowledge Reset Message Select Command Request In Out Data 8 Connector Signal Descriptions 239 Pin Signal Name Description 66 Dat lt 9 gt _ Data 9 67 Dat lt 10 gt _ Data 10 68 Dat lt 11 gt _ Data 11 A 5 Reference for the Parallel Port Connector The parallel port connector is a DB 25 type connector located on
20. Continuation use nvramrc false false nvramrc security mode security password security badlogins oem logo oem logo oem banner oem banner hardware revision last hardware update diag switch OBP probe scsi and probe scsi all Commands To diagnose problems with the SCSI subsystem you can use the OBP probe scsi and probe scsi all commands Both commands require that you halt the system Note When it is not practical to halt the system you can use SunVTS software as an alternative method of testing the SCSI interfaces See Section 7 1 About Diagnostic Tools on page 186 for more information The probe scsi command transmits an inquiry command to all SCSI devices connected to the main logic board SCSI interfaces These include any tape or CD ROM drive in the removable media assembly RMA any internal disk drive and any device connected to the external SCSI connector on the system back panel For any SCSI device that is connected and active its target address unit number device type and manufacturer name are displayed The probe scsi all command transmits an inquiry command to all SCSI devices connected to the system SCSI host adapters including any host adapters installed in PCI slots The first identifier listed in the display is the SCSI host adapter address in the system device tree followed by the SCSI device identification data The first example that follows shows a probe scsi output message The second
21. Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise Safety Agency Compliance Statements 29 vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht ber hren da Verletzungsgefahr durch hei e Oberfl che besteht AN Achtung Gef hrliche Spannungen Anweisungen befolgen um Stromschl ge und Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden O Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand Anderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften 30 Sun Enterprise 220R Server Service Manual January 2000 Revision A Aufstellung von Sun Ger ten H Achtung Um den zuverl ssigen Betrieb Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die ffnungen im Ger t nicht blockiert ode
22. How to Use OpenBoot Diagnostics OBDiag on page 195 97 Creal 3 752 106 How to Remove the NVRAM TOD Module Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 The non volatile random access memory time of day NVRAM TOD module contains the system host identification ID and Ethernet address You may be migrating a functioning NVRAM TOD module to a new main logic board in order to preserve host ID information However if you are replacing a defective NVRAM TOD module and want to retain the same host ID consult your authorized Sun sales representative or service provider What to Do 1 Locate the NVRAM TOD module and its carrier on the main logic board 2 Grasp the NVRAM TOD carrier assembly at each end and pull straight up If necessary gently rock the NVRAM TOD from side to side to facilitate removal Sun Enterprise 220R Server Service Manual January 2000 Revision A 373 3 Place the NVRAM TOD module and carrier on an antistatic mat What Next To replace the NVRAM TOD module complete this task m Section 3 8 How to Replace the NVRAM TOD Module on page 108 Servicing the Main Logic Board and Components 107 3 8 3 8 1 3 0 2 108 How
23. January 2000 Revision A Continuation BAUDRATE 4800 BAUDRATE 9600 BAUDRATE 19200 BAUDRATE 38400 BAUDRATE 57600 BAUDRATE 76800 BAUDRATE 115200 BAUDRATE 153600 BAUDRATE 230400 BAUDRATE 307200 BAUDRATE 460800 TEST nvram_test SUBTEST write read patterns SUBTEST write read_inverted_patterns TEST audio_ test SUBTEST cs4231 test Codec_ID 8a Version_ID a0 SUBTEST external_lpbk External Audio Test not run Please set the mfg mode to OBDIAG MFG _START EST audio_ test TATUS FAILED UBTEST external_lpbk RRORS 1 TF 468 PEED 450 04 MHz ASSES 71 ESSAGE Error internal_loopback TBD TEST selftest Enter 0 12 tests 13 Quit 14 Menu gt 7 7 How to Set the Diagnostic Level for POST and OBDiag Petal Before You Begin Three different levels of diagnostic testing are available for power on self test POST and OpenBoot Diagnostics OBDiag max maximum level min minimum level Diagnostics and Troubleshooting 205 and off no testing The system runs the appropriate level of diagnostics based on the setting of the OpenBoot PROM variable diag level The default setting for diag level is min If your server is set up without a local console or terminal you will need to set up a monitor console or terminal before setting the diagnostic
24. January 2000 Revision A E 5 3 E 5 3 1 E 5 3 2 bottom of your browser window will generally provide real time reports on what percentage of the file has been downloaded To improve access times to the videos you can store the AnswerBook2 collection on your local disk Keep in mind that the size of this AnswerBook2 collection can be as large as 300 Mbytes If storing the AnswerBook2 locally is not an option load times will be improved by having the AnswerBook2 stored on the same subnetwork as your own system If you find the load times of videos are unacceptable speak to your administrator about storing the AnswerBook2 collection on your subnetwork Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server Some web browsers are configured to use proxies These proxies can slow down viewing of the AnswerBook2 videos The following procedures describe how to configure the web browsers not to use proxies when viewing AnswerBook2 documents To Configure HotJava Browser 1 0 or 1 1 1 Log in to the client as a user hostname console login username password password 2 Start the HotJava browser 3 From the Edit menu choose Preferences Proxies The Proxies window opens 4 In the large Don t Proxy field type the hostname of the AnswerBook2 server 5 Click Apply and then click the Back button once To Configure Netscape Navigator 3 x or 4 x 1 Log in to the client as a user Video Player Help 299
25. Off position See Section 2 9 1 Keyswitch Settings on page 72 for information about each keyswitch setting 4 Press the front panel Power button once See Section 2 9 1 Keyswitch Settings on page 72 for information about each keyswitch setting 56 Sun Enterprise 220R Server Service Manual January 2000 Revision A Power button Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the level of power on self test POST diagnostics being performed 5 Turn the keyswitch to the Locked position Preparing to Service the System 57 Note The Locked position prevents accidentally powering off the system See Section 2 9 1 Keyswitch Settings on page 72 for information about each keyswitch setting Locked position 23 How to Initiate a Reconfiguration Boot 2 3 1 Before You Begin After installing any internal or external storage device or any new part that plugs into the main logic board except CPU modules or DIMMs you must perform a reconfiguration boot so that your system is able to recognize the newly installed option s A terminal or a graphics console is required for viewing system messages For information about connecting a terminal or a console see Section 2 10 About Communicating With the Server on page 73 or your Sun Enterprise 220R Server Owner s Guid
26. Owner s Guide Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Note If the server is setup without a local graphics console terminal or monitor you need to set up one of these options in order to issue software commands See About Setting Up a Console on page 40 for further information What to Do 1 Prepare the system to receive the new disk drive The hot plug installation procedure involves software commands for preparing the system prior to installing the disk drive See your Sun Enterprise 220R Server Owner s Guide 2 If you are not hot plugging the disk drive halt the operating system and turn off system power See Section 2 1 How to Power Off the System on page 54 3 Push the disk drive latch to the right to release the disk drive handle Sun Enterprise 220R Server Service Manual January 2000 Revision A Align the disk drive to its drive bay Orient the drive so that the drive handle s hinge is on the left side of the drive bay Note If you are reinstalling a drive that you previously removed be sure to reinstall the drive in the same bay from which it was removed Holding the drive by its handle fit the drive into the guide rails at the left and right of the drive bay Slide the drive into the bay until it lightly contacts the backplane Press carefully on the center of the drive and watch as the handle begins to c
27. RMA 4 4 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 4 4 2 What to Do 1 Slide the removable media assembly into the system chassis Removing and Installing Storage Devices 135 2 Tighten the two captive Phillips screws securing the removable media assembly to the system chassis 3 If necessary install one or more plastic filler panels into any empty drive bay openings in the RMA plastic cover Align the filler panel with its opening and press it into place 4 Replace the RMA plastic cover Align the two posts on the bottom of the cover with the corresponding holes at the front of the chassis and align the tab on the top of the cover with its corresponding hole and press down on the top of the center of the cover evenly until it snaps into place 5 Reconnect the removable media assembly SCSI cable to the removable media SCSI cable connector 136 Sun Enterprise 220R Server Service Manual January 2000 Revision A The connector is keyed so that it connects in only one way For information about cable connector locations see Section 5 5 How to Connect the System Cables on page 155 6 Connect the I O power cable to the removable media assembly power connector The connector is keyed so that it connects in only one way 4 4 3 What Next To reassemble the system complete this task m Section 2 7 How to Replace the System Cover on pag
28. SEI BRANDT EMBOES Sun Enterprise 220R Server Service Manual January 2000 Revision A BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label SAREE ERHEBEN EE EREHE S TELERA TE EEREN CAS SRR ER Regulatory Compliance Statements 23 24 Sun Enterprise 220R Server Service Manual January 2000 Revision A Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems Razor system Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book 25 Caution There is risk of personal injury and equipment damage Follow the instructions Caution Hot surface Avoid contact Surfaces are hot and may cause personal injury if touched Caution Hazardous voltages are presen
29. Server Owner s Guide How This Book Is Organized The chapters in this manual refer to a series of related service tasks Using the table of contents or the task list on the first page of each chapter you can quickly find the information you need to perform a specific task The information modules for the tasks are brief however they are interrelated and refer to other modules in the book For instance the procedure Replacing the Main Logic Board is related to many tasks covered by other modules You must perform these requisite tasks before or after replacing the main logic board This book is divided into six chapters and appendixes as described below 45 Chapter 1 describes tasks that you need to perform before or after each service procedure Chapter 2 explains tasks related to main logic board components Chapter 3 provides information about tasks related to system storage devices Chapter 4 describes tasks related to system backplanes and cables Chapter 5 explains tasks related to various subassemblies in the system Chapter 6 details the diagnostic tools and troubleshooting procedures for the system The Appendixes list system specifications accessible connector pinouts safety information and field replaceable unit FRU information 46 Using UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring d
30. Sun Enterprise 220R Server Service Manual January 2000 Revision A The following table provides a description of each LED LED Name Icon DC Status Fault cI AC Present 7 12 1 4 Disk Drive LEDs The disk drive LEDs are visible from the front of the system when the left door is open as shown in the following figure Description This green LED is lit to indicate that all DC outputs from the power supply are functional This yellow LED is lit to indicate a fault in the power supply The power supply is non functional and there is no DC output to the system The yellow LED on the system front panel also lights if this LED is lit This green LED is lit to indicate that the primary circuit has power When this LED is lit the power supply is providing standby power to the system Diagnostics and Troubleshooting 215 When a disk drive LED lights steadily and is green it indicates that the slot is populated and that the drive is receiving power When an LED is green and flashing it indicates that there is activity on the disk Some applications use the LED to indicate a fault on the disk drive In this case the LED changes color to yellow and lights steadily The disk drive LEDs retain their state when the system is powered off A yellow indicator also results in the yellow general fault indicator being lit on the system front panel 7 12 1 5 Error Messages Error messages and other system messages are saved
31. System 81 Caution When completing a two person procedure always communicate your intentions clearly before during and after each step to minimize confusion 2 15 2 What to Do 1 Extend the cabinet s anti tip legs Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust the stabilizing feet to the floor 2 Push the runner on each slide assembly as far back as possible into the slide assembly a Push in the inner rail on each slide assembly until it reaches the stops that are located furthest away from the front of the rack b Push in the runner until it stops in the slide assembly 82 Sun Enterprise 220R Server Service Manual January 2000 Revision A Position one person on each side of the system facing the inner glides on the system chassis When you are both in position verify that your helper understands what to do with the system after you lift it Also agree on a route to follow to the rack enclosure and visually inspect the route for potential safety hazards for example cables on the floor other people working in the vicinity and so on Lift the system Each person should place both hands beneath the chassis and support half the weight of the system Carry the system from its location to the front of the rack enclosure Insert the system glides into the inner slides of the rack glides Preparing to Service the System 83 Verify that the
32. You should quit the video player to keep the audio device available for other videos or other applications m If you are using ActiveMovie on a PC quitting the movie player is still advisable but less critical ActiveMovie does not loop the video file nor does it capture the audio device exclusively But ActiveMovie will remain on your desktop until you exit the application and the file you are playing remains in your swap space Video Player Help 301 E 5 5 E 5 6 302 Adjusting the Brightness of ShowMe TV Files The settings on your monitor partly determine how bright or dark the video appears on your screen The AnswerBook2 videos are digitized to look their best on an average monitor setting If your monitor or video card does not fit this average profile the video may seem too light or dark First try adjusting your monitor brightness setting When using the ShowMe TV player on some systems you can adjust the brightness of the video file you are playing by selecting the Properties option under the TV pull down menu The Properties control sheet has a Brightness slider bar that will make the video lighter or darker There is no Brightness control available for ActiveMovie Playing the Movies From the AnswerBook2 CD The AnswerBook2 installation instructions also include a method for viewing the AnswerBook2 contents including the movies directly from the AnswerBook2 CD This viewing method may offer better performance
33. a device tree it can be recognized by the system After the reconfiguration reboot has successfully completed the system prompt will be displayed Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it What Next The system s front panel LED indicators provide power on status information For information about the system LEDs see Preparing to Service the System 59 m Section 2 9 2 System LED Indicators on page 72 2 4 241 2 4 2 A 60 How to Position the System for Service This procedure describes placing the system in position for service by sliding it out of the rack enclosure without removing it from the rack All service procedures except removing and replacing the main logic board can be performed while the system is still attached to the rack enclosure Note Sliding the system out of the rack is not required for servicing disk drives and power supplies Before You Begin Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust their stabilizing feet to the floor You must level and secure the cabinet to provide a safe working environment What to Do 1 Extend and adjust the cabinet s anti tip legs 2 Open or remove the front and back rack enclosure door s 3 Disconnect all external cables attached to the back panel of the system As you disc
34. budgets Functional Description 275 PCI Cards The PCI card power budget supports a total of 60 watts which is distributed among four PCI cards in an arbitrary way as long as the total PCI power does not exceed 60 watts The following table lists 5 VDC PCI card power estimates Voltage Rail PCI Cards VDC Maximum Number 5 4 3 3 0 12 4 12 4 Current Each Amps 3 0 0 0 4 0 1 Current Total Amps 12 0 0 1 6 0 4 The following table lists 3 3VDC PCI card power estimates Voltage Rail PCI Cards VDO Maximum Number 5 0 3 3 4 12 4 12 4 Memory System Current Each Amps 4 5 0 4 0 1 Current Total Amps 18 0 1 6 0 4 The following table lists the memory system power budget Number of DIMMs 16 WC Current Total Amps 9 33 46 66 276 Sun Enterprise 220R Server Service Manual January 2000 Revision A Total Power Watts lt 60 for all voltage rails combined Total Power Watts lt 60 for all voltage rails combined Total Power 5 VDC Watts C 1 16 Standard System Facilities In addition to the previously listed features the system unit provides the following m TOD NVRAM for clock and identification functions m Flash PROM for operating system initialization The flash PROM is re programmable through UNIX and OBP utilities C 1 17 Main Logic Board The following figure illustrates a block diagram of the system s
35. court circuit qui entrainerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface a temp rature lev e Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions MARCHE Vot re syst me est sous tension courant alternatif Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me O ARRET Votre syst me est hors tension courant alternatif ch VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse 34 Sun Enterprise 220R Server Service Manual January 2000 Revision A Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un produit Sun A A Attention pour assurer le bon fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr
36. empty rack slides are completely inside their protective outer glides Slide the crimped end of each system glide into the corresponding inner slide within the rack glide 7 Slide the system smoothly into the rack until the flat spring catches stop the system 8 Simultaneously press in on both flat spring catches and finish sliding the system completely into the rack 84 Sun Enterprise 220R Server Service Manual January 2000 Revision A See ee pee ee ee ee ee ae ee ee oe 9 Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack Use a Phillips 2 screwdriver to tighten the captive screws which are in recessed access holes in the filler panels affixed to the system s front panel Preparing to Service the System 85 hi T a L 2 u la Eo EEE Es Es G G EE H g iy 10 Reconnect every external cable previously attached to the back panel of the system As you reconnect each cable check it for information indicating the cable s origin and its terminating connection 11 Reattach close and lock the rack door s as appropriate 2 15 3 What Next To power on the system see m Section 2 2 How to Power On the System on page 55 86 Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 3 Servicing the Main Logic Board and Components This chapter describes how to remove and replace the system mai
37. ho RL Burt Hemp 30th 1999 Manager Power and Compliance Engineering Sun Microsystems Inc One Network Drive UBUR03 213 Burlington MA 01803 0903 USA Tel 781 442 0006 Fax 781 442 1673 June John Shades June 30th 1999 Quality Assurance Manager Sun Microsystems Scotland Limited Springfield Linlithgow West Lothian EH49 7LR Scotland United Kingdom Tel 1506 670000 Fax 1506 760011 Declaration of Conformity 19 20 Sun Enterprise 220R Server Service Manual January 2000 Revision A Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class m Federal Communications Commission FCC USA m Department of Communications DOC Canada m Voluntary Control Council for Interference VCCI Japan m Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonabl
38. it is important to know that a fault exists in the system the fault indicator remains lit whether the system is in normal operating mode or is switched to Standby mode using the keyswitch When you first power on the system the LEDs individually blink on and off to verify that each one is working correctly After that the LEDs operate as described in the following table Sun Enterprise 220R Server Service Manual January 2000 Revision A Name Icon Description Power on This green LED lights continuously when the system activity power is on General fault This yellow LED lights steadily when any fault is detected including a fault reported by a power supply LED fault 2 10 About Communicating With the Server To initiate a reconfiguration boot or to diagnose problems you need some way to enter system commands and view system output There are three ways to do this 1 Attach an ACSII character terminal to serial port A You can attach a simple terminal or modem line to serial port A The terminal can be capable of displaying and entering alphanumeric but not graphical data For instructions see Section 2 11 How to Attach an Alphanumeric Terminal on page 74 2 Establish a tip connection from another Sun system For information about establishing a tip connection see your Sun Enterprise 220R Server Owner s Guide or the OpenBoot 3 x Command Reference Manual an online version of which is included with the So
39. level See Section 2 10 About Communicating With the Server on page 73 7 7 2 What to Do Note Perform this procedure with the power on and the keyswitch set to the Power On Off position 1 With the keyswitch in the Power On Off position press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard To enter the Stop a sequence press the Stop key and the a key simultaneously The ok prompt is displayed 2 To set the diag level variable type the following ok setenv diag level value The value can be off min or max See Section 7 5 2 Configuration Variable on page 194 for information about each setting 7 8 About SunVTS Software SunVIS the Sun Validation and Test Suite is an online diagnostics tool and system exerciser for verifying the configuration and functionality of hardware controllers devices and platforms You can run SunVTS using any of these interfaces a command line interface a TTY interface or a graphical interface that runs within a windowed desktop environment SunVTS software lets you view and control a testing session over modem lines or over a network Using a remote system you can view the progress of a SunVTS testing session as well as change testing options and control all testing features of another system on the network 206 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 8 1 Useful tests to run on
40. m Section 2 7 How to Replace the System Cover on page 67 6 5 6 5 1 6 5 2 How to Remove the DC to DC Converter Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 What to Do 1 Disconnect the AC power cord s from the system 2 Disconnect the CPU core voltage power cable from connector J0103 on the DC to DC converter board Press the tab on the connector Removing and Replacing Miscellaneous Assemblies 167 J01 02 J0103 3 Disconnect the CPU core voltage power sense cable from connector J0102 on the DC to DC converter board 4 Unclip the DC to DC converter board from the plastic retaining clips Push down on the plastic tabs while carefully lifting the end of the DC to DC converter board 168 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 Remove the DC to DC converter from the chassis Lift the DC to DC converter board off the plastic retaining posts while carefully pulling the board back and out from the metal tabs in the chassis Removing and Replacing Miscellaneous Assemblies 169 6 5 3 What Next Complete the following task to reassemble the system m Section 6 6 How to Replace the DC to DC Converter on page
41. port loading and unloading of memory data can take place in parallel with other operations Burst transfers operate on a doubleword of data per slice A total of eight two entry first in first out FIFO devices for read data storage Power up safe buses tristated QSC The QSC ASIC provides system control It controls the UPA interconnect between the major system unit components and main memory The QSC ASIC provides the following Interconnect packet receive Memory arbiter Non cached arbiter Memory controller Snoop interface Coherence controller S_register dispatcher Internet packet send Datapatch scheduler EBus interface PCIO The PCI to EBus Ethernet controller PCIO ASIC performs dual roles PCI bus to Ebus bridging and Ethernet control The PCIO ASIC provides the electrical Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 12 4 C 1 12 5 connection between the PCI bus and all other I O functions In addition the PCIO ASIC contains an embedded Ethernet controller to manage Ethernet transactions and provides the electrical connection to slower on board functions such as the flash PROM and the audio module U2P The UPA to PCI bridge U2P ASIC provides an I O connection between the UPA bus and the two PCI buses The U2P ASIC features include m Full master and slave port connection to the high speed UPA interconnect The UPA is a split address data packet switched bus that has a potenti
42. s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extrafios conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o dafios en el equipo Simbolos En este libro aparecen los siguientes simbolos Precauci n Existe el riesgo de lesiones personales y dafios al equipo Siga las instrucciones Precauci n Superficie caliente Evite el contacto Las superficies estan calientes y pueden causar da os personales si se tocan 38 Sun Enterprise 220R Server Service Manual January 2000 Revision A Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Segun el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes simbolos O Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun Precauci n Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las
43. serial port default settings as follows 600 8 n 1 ttyb mode 9600 8 n 1 9 ttya mode 9 Note Ensure that the settings are consistent with TTY type terminal or system monitor settings 7 5 About OpenBoot Diagnostics OBDiag The OpenBoot Diagnostics OBDiag utility resides in flash PROM on the main logic board OBDiag can isolate errors in the following system components m Main logic board m Diskette drive if applicable CD ROM drive m Tape drive 192 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 941 a Disk drives m Any option card that contains an on board self test On the main logic board OBDiag tests not only the main logic board but also its interfaces m PCI m SCSI m TPE Ethernet including MII Ethernet m Serial m Parallel m Keyboard mouse OBDiag reports some test results by flashing or steadily illuminating the LEDs on the system front panel See Section 7 12 1 Error Indications on page 212 for more information about LEDs and error messages OBDiag also displays detailed diagnostic and error messages on a local console or terminal if one is attached to the system OBDiag tests run automatically under certain conditions You can also run OBDiag interactively from the system ok prompt For information about running OBDiag see Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 When you run OBDiag interactively from the ok prompt OBDiag
44. solamente a equipos con un interruptor de encendido que tenga una posici n En espera AN Precauci n El interruptor de encendido de este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est disehado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ultimo pueda ser facil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema 40 Sun Enterprise 220R Server Service Manual January 2000 Revision A Bateria de litio Precauci n En las placas de CPU Sun hay una bateria de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Paquete de pilas Precauci n Las unidades Product Name contienen una pila de plomo sellada Productos de energia port til n TLC02V50 Existe riesgo de estallido si el paquete de pilas se maneja sin cuidado o se sustituye de manera indebida Las pilas s lo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems No las desmonte ni intente recargarlas fuera del sistema No arroje las pilas al fuego Des chelas sigui
45. switch to true and the diag level to max or min followed by power cycling the system unit m By simultaneously pressing the keyboard Stop and D keys while power is applied to the system unit To set the diag switch to true and power cycle the system unit 1 When the ok prompt is displayed type the following command ok setenv diag switch true 2 At the Type 5 keyboard power cycle the system by simultaneously pressing the Shift key and the Power on key After a few seconds press the Power on key again or press the Power button on the system once Note The keyswitch must be set to the Power On Off position The system runs the POST diagnostics POST displays status and error messages on the system console For more information see the Results section below Upon successful completion of POST the system runs OBDiag For more information about OBDiag see Section 7 5 About OpenBoot Diagnostics OBDiag on page 192 and Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 Results While POST is running you can observe its progress and any error indications in the following locations m System console or through a tip connection m Front panel fault LEDs m Keyboard LEDs if a keyboard is present Diagnostics and Troubleshooting 189 7 3 3 1 Observing POST in Progress As POST runs it displays detailed diagnostic status messages on the system console If POST detects an error it displays an e
46. system yet does not function correctly you can use SunVTS software the Sun Validation and Test Suite to run additional tests These tests verify the configuration and functionality of most hardware controllers and devices You must have root or superuser access to run SunVTS tests and the system must be booted to the multiuser level level 3 If you are not familiar with these or other basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices you can find the information you need in the following sources m Solaris Handbook for Sun Peripherals TM m AnswerBook2 online documentation for the Solaris operating environment m Other software documentation that you received with your system What to Do This procedure assumes that you will test your Sun Enterprise 220R server remotely by running a SunVTS session from a workstation using the SunVTS graphical interface For information about other SunVTS interfaces and options see Section 7 1 About Diagnostic Tools on page 186 1 Use xhost to give the remote server access to the workstation display On the system from which you will be running the SunVTS graphical interface type usr openwin bin xhost remote_hostname Substitute the name of the Sun Enterprise 220R server for remote_hostname Among other things this command gives the server display permissions to run Diagnostics and Troubleshooting 209 the SunVTS grap
47. the System Cover on page 65 Section 2 8 How to Avoid Electrostatic Discharge on page 69 Section 4 3 How to Remove the Removable Media Assembly RMA on page 132 What to Do 1 If necessary remove the plastic filler panel from the removable media assembly plastic cover On the back side of the RMA cover push the filler panel retainer tabs inward to disengage the filler panel If you are replacing a defective drive make sure that the jumper settings on the new drive match the settings on the old drive Slide the CD ROM or tape drive into its drive bay Align the two screw holes on each side of the drive with the corresponding holes in each side of the drive bay Removing and Installing Storage Devices 139 4 Insert and tighten the four flat head Phillips screws that secure the drive in its bay There are two screws on each side that secure the drive in the RMA 4 6 3 What Next To reassemble the system complete these tasks m Section 4 4 How to Replace the Removable Media Assembly RMA on page 135 m Section 2 7 How to Replace the System Cover on page 67 When you are ready to restart the system be sure to run OpenBoot Diagnostics OBDiag tests to verify that the system functions correctly with the new parts you have just installed For additional information see m Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 You must also perform a reconfiguration boot so that
48. the main logic board back panel A 5 1 Parallel Port Connector Diagram 13 1 Jj 0000604000006 000000000500 23 14 A 5 2 Parallel Port Signals Pin Mnemonic Signal Name Description 1 Data_Strobe_L Data Strobe Set low during forward channel Low transfers to latch data into peripheral device Set high during reverse channel transfers 2to9 Data 0 7 Data0 Through The main data bus for the parallel Data7 port Data0 is the least significant bit LSB Are not used during reverse channel transfers 240 Sun Enterprise 220R Server Service Manual January 2000 Revision A Pin 10 11 12 13 14 15 16 Mnemonic ACK _L BUSY PERROR SELECT_L AFXN_L ERROR_L INIT_L Signal Name Acknowledge Low Busy Parity Error Select Low Auto Feed Low Error Low Initialize Low Description Driven low by the peripheral device to acknowledge data byte transfer from host during forward channel transfer Qualifies data being transferred to host in reverse channel transfer Driven high to indicate the peripheral device is not ready to receive data during forward channel transfer Used to send Data3 and Data7 during reverse channel transfer Driven high by peripheral device to indicate an error in the paper path during forward channel transfer Used to send Data2 and Data6 during reverse channel transfer Indicates the peripheral device is on line during forward channel transfer U
49. to Replace the NVRAM TOD Module Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Note If you are installing a new NVRAM TOD module the NVRAM TOD must be programmed by a Sun authorized service representative before your system can resume normal operation If you are installing a new main logic board remember that you can migrate your former NVRAM TOD module in order to preserve your system s host ID and Ethernet address Note For information about setting the flash PROM jumpers to enable you to program the NVRAM see Section 3 16 How to Set the Flash PROM Jumpers on page 124 What to Do 1 Insert the NVRAM TOD module and its carrier into its socket on the main logic board The carrier is keyed to ensure correct installation of the NVRAM TOD module into its socket on the main logic board Make sure that the NVRAM TOD module is placed into its carrier correctly The small marker dot on the top of the NVRAM TOD module should be on the same side as the narrow tab on the carrier assembly Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 8 3 Barker dot Harrow tab Wide tab 2 Push down firmly on the NVRAM TOD module until it seats in its socket What Next Complete the following task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 When you are ready to restart the system be sure to run OpenB
50. to back transactions DEVSEL timing is 0 x 1 line size _walkTerforms tests a through e latency_walk1 Performs walk one test on latency timer Diagnostics and Troubleshooting 197 Test Function line walkl Performs walk one test on interrupt line pin_test Verifies that the interrupt pin is logic level high 1 after reset The following example shows the PCI Cheerio diagnostic output message Enter 0 11 tests 12 Quit 13 Menu gt 0 Test vendor_ID_tes device_ID_tes mixmode_read e2_class_test status_reg_wa line_size_wal latency_walk1 line_walk1 pin_test SUBTEST pin_test Enter 0 11 tests 12 Quit 13 Menu gt 7 6 4 EBus DMA TCR Registers The EBus DMA TCR registers diagnostic performs the following tests Test Function DMA_reg_test Performs a walking ones bit test for control status register address register and byte count register of each channel Verifies that the control status register is set properly DMA func test Validates the DMA capabilities and FIFOs Test is executed in a DMA u g diagnostic loopback mode Initializes the data of transmitting memory with its address performs a DMA read and write and verifies that the data received is correct Repeats for four channels The following example shows the EBus DMA TCR registers diagnostic output message 198 Sun Enterprise 220R Server Service Manual January 2000 Revision A CODE EXAMPLE 7 1 Enter 0 11 tests 12 Qui
51. to install the system and to run diagnostic tests For background information see Section 2 10 About Communicating With the Server on page 73 Alternatively you can attach an alphanumeric ASCII terminal to the system s serial port see Section 2 11 How to Attach an Alphanumeric Terminal on page 74 To install a local graphics console you must have m A supported PCI based graphics card A monitor with appropriate resolution m A Sun compatible keyboard m A Sun compatible mouse and mouse pad What to Do 1 Install the graphics card in a vacant PCI slot Preparing to Service the System 75 Note Installation must be performed by a qualified Sun service provider For further information see Section 3 4 How to Install a PCI Card on page 97 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 00000000 000000000 000 0000 0000 0000 0000 0000900000000 000 0000 0000 0000 0000 0000 0000 00000 0000 O0 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 0000 0000 000000 000 00 0000 0000 0000 0000 0000000000000000 0000 0000 00000000 090 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 00 0000 0000 0000 0000 00000000000000 00 0000 0000 0000 0000 000 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 0000000000000 0000 0000 0000
52. which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub The system cannot communicate with a network if this function is not set identically for both the system and the network hub either enabled for both or disabled for both This problem applies only to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE TX networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function If you connect the system to a network and the network does not respond use the OpenBoot PROM command watch net all to display conditions for all network connections ok watch net all For most PCI Ethernet cards the link integrity test function can be enabled or disabled with a hardware jumper on the PCI card which you must set manually See the documentation supplied with the card For the standard TPE and MII main logic board ports the link test is enabled or disabled through software Remember also that the TPE and MII ports share the same circuitry and as a result you can use only one port at a time Note Some hub designs permanently enable or disable the link integrity test through a hardware jumper In this case refer to the hub installation or user manual for details of how the test is implemented Diagnostics
53. you are hot plugging a redundant supply take care to avoid jarring or shocking the system Removing and Replacing Miscellaneous Assemblies 163 6 2 3 8 Tighten the Phillips screw on the power supply retaining clip Note As you tighten the screw the lower end of the retaining clip presses on the front of the power supply Fully tightening the Phillips screw ensures that the power supply is properly seated in its bay What Next Verify correct operation of the power supply by checking the fan and LED indicators on the power supply You should hear the fan start spinning and two green LEDs should light within three seconds of completing a hot plug installation or after restoring power to the system For more information about the power supply LEDs see m Section 7 12 1 3 Power Supply LEDs on page 214 6 3 1 6 3 2 164 How to Remove the Fan Tray Assembly Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 What to Do 1 Loosen the two captive Phillips screws securing the fan tray assembly to the chassis Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 Lift the fan tray assembly out of the system chassis 6 3 3 What Next To rep
54. 0000 A B 0000000000 0000000 00000000 0000 amp e o ME an TES qe IO IO gt B i 1 Fora O0 0000 0000 0000 0000 0000 0000 00000000 0000000 000 Sa Te 00 0000 0000 00 00 0000 00 00 0000 00000 0000000 07 00 0000 00000000 00000000 0000 00000000 00000 3 Connect the monitor s power cord to an appropriate AC power outlet 4 Connect the keyboard cable to the server s keyboard mouse port 76 Sun Enterprise 220R Server Service Manual January 2000 Revision A 90 0000 0000 0000 0000 0000000000000000 0000 0000 0000 000000000000 000000000 000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 0000 0000 00000 00 00 00 0000 0000 0000 0000 00000000000000 00 00 00 0000 0000 0000 0000 0000 000000 000 00 0000 0000 0000 0000 0000000000000000 0000 0000 00000000 o 000 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 0000000000000 0000 0000 0000 0000 la 0000000000 0000000 0000 00000000 B CL of a FO me Ja SSD 5 Connect the mouse cable to the appropriate receptacle on the keyboard 2 12 3 What Next You can now issue system commands from the keyboard and view system messages Continue with your service or diagnostic procedure as needed 2 13 Tools Required for Installation and Service The following tools ar
55. 0203 To DC to DC board J0102 Routing and Management Routed from under the fan tray assembly to the main logic board Routed from under the fan tray assembly to the main logic board Routed from under the fan tray assembly through the notch on the fan tray assembly to the UltraSCSI backplane and the RMA power connector Routed flat under the tab on the side of the fan tray assembly Routed from the UltraSCSI backplane to the removable media assembly SCSI connector Routed under the notch on the fan tray assembly Routed from the power distribution board to the DC to DC board From the power distribution board to the DC to DC board Sun Enterprise 220R Server Service Manual January 2000 Revision A Mainlogic board connectors 41801 J01 02 Removing and Replacing Backplanes and Cables 157 5 5 4 158 Fower Distribution Board Connectors JOZOE JOSO0 J0205 J0202 W203 10207 What Next To replace a cable complete this task m Section 2 7 How to Replace the System Cover on page 67 Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 6 Removing and Replacing Miscellaneous Assemblies This chapter describes how to remove and replace the miscellaneous assemblies within the system For a list of part numbers for field replaceable units and optional equipment see Appendix D The following tasks are covered in this chapter Section 6 1 Ho
56. 11111111111111111111111111111111111 TTT TTT TTT TTT TTT TE PETE m ANN AA AN Sun Enterprise 220R Server Service Manual January 2000 Revision A System Front APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 220R system main logic board connector signals and pin assignments accessible from the back panel Topics covered in this appendix include m Section A 1 Reference for the Keyboard Mouse Connector on page 231 m Section A 2 Reference for the Serial Port A and B Connectors on page 232 m Section A 3 Reference for the Twisted Pair Ethernet TPE Connector on page 235 m Section A 4 Reference for the UltraSCSI Connector on page 236 m Section A 5 Reference for the Parallel Port Connector on page 240 m Section A 6 Reference for the Media Independent Interface MII Connector on page 242 A 1 Reference for the Keyboard Mouse Connector A 1 1 Keyboard Mouse Connector Diagram The keyboard mouse connector 12701 is a DIN 8 type connector located on the main logic board back panel 231 A 1 2 Keyboard Mouse Connector Signals Pin Signal Name 1 Gnd 2 Gnd 3 5 VDC 4 Mse rxd 5 Kbd txd 6 Kbd rxd 7 Kbd pwk 8 5 VDC Signal Description Ground Ground 5 VDC Mouse receive data Keyboard out Keyboard in Keyboard power on 5 VDC A 2 Reference for the Serial Port A and B Connectors The serial port A and B c
57. 5 If Connect Through Proxy Server is checked click on the Settings button Otherwise click OK to complete the task The Proxy Settings window opens 6 In the field of the Exception window type the hostname of the AnswerBook2 server and click OK on the window and click OK to complete the task Quitting the Video Player Although AnswerBook2 and your browser software will launch the video player for you it will not quit the player for you The software has no way to determine when you have finished watching the video or whether you intend to use it for watching other videos that are not part of the AnswerBook2 collection Quitting the player is up to you If you are using the ShowMe TV player on a Sun server you should configure it to quit after playing the video file Otherwise it will play the file continuously until you stop it For instructions see Section E 4 1 Configuring Web Browsers to Use ShowMe TV on page 295 Here are some reasons to make sure you quit the video player when you have finished viewing a video m If you stop or pause a video player the large video file remains in your swap space You should quit your video player when it is not in use to free swap space m On a Sun server the ShowMe TV video player will appropriate the audio device on your system so if you try to play a second video or use another application that requires audio the second application will not be able to deliver its audio portion
58. 58 2 4 2 5 2 6 2 7 2 8 2 9 2 10 2 11 2 3 1 Before You Begin 58 2 3 2 What to Do 59 2 3 3 What Next 59 How to Position the System for Service 60 2 4 1 Before You Begin 60 2 4 2 What to Do 60 24 3 What Next 62 How to Slide the System Into the Rack 63 2 5 1 Before You Begin 63 2 5 2 Whatto Do 63 2 5 3 What Next 65 How to Remove the System Cover 65 2 6 1 Before You Begin 66 2 6 2 Whatto Do 66 2 6 3 What Next 67 How to Replace the System Cover 67 2 7 1 Before You Begin 67 2 7 2 What to Do 67 2 7 3 What Next 68 How to Avoid Electrostatic Discharge 69 2 8 1 Before You Begin 69 2 8 2 What to Do 69 2 8 3 What Next 71 About the Status and Control Panel 71 2 9 1 Keyswitch Settings 72 2 9 2 System LED Indicators 72 About Communicating With the Server 73 How to Attach an Alphanumeric Terminal 74 Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 11 1 Before You Begin 74 2 112 What to Do 74 2 113 What Next 75 2 12 How to Configure a Local Graphics Console 75 2 12 1 Before You Begin 75 2 122 What to Do 75 2 123 What Next 77 2 13 Tools Required for Installation and Service 77 2 14 How to Remove the System From the Rack 78 2 14 1 Before You Begin 79 2 142 What to Do 79 2 143 What Next 81 2 15 How to Place the System Into the Rack Glides 81 2 15 1 Before You Begin 81 2152 What to Do 82 2 15 3 What Next 86 Servicing the Main Logic Board and Components 87 3 1 How to Remove a Memory Module 88 3 1 1 B
59. 7 keyboard click false keymap data not available ttyb rts dtr off false ttyb ignore cd true ttya rts dtr off false ttya ignore cd true ttyb mode 9600 8 n 1 ttya mode 9600 8 n 1 pcia probe list 1 pcib probe list 1 3 2 4 5 enclosure type 540 4284 banner name Sun Enterprise 220R energystar enabled false mfg mode off diag level min power cycles 35 system board serial 5014450071228 system board date 371c1bc9 fcode debug false output device screen input device keyboard load base 16384 boot command boot auto boot true watchdog reboot false diag file data not available diag device net boot file data not available boot device disk net local mac address false ansi terminal true screen columns 80 screen rows 34 silent mode false use nvramrc false continued 218 Sun Enterprise 220R Server Service Manual January 2000 Revision A Continuation FT nvramrc data not available security mode none security password data not available security badlogins 0 oem logo data not available oem logo false oem banner data not available oem banner false hardware revision data not available last hardware update data not available diag switch true Caution If the NVRAM is a new part you must reset the values of the following OpenBoot PROM configuration variables banner name Sun Enterprise 220R enclosure type 540 4284and energystar enabled fals To set the values fo
60. 7 25 inches 69 2 centimeters Weight 65 pounds 34 kilograms approximate B 1 2 Electrical Specifications The electrical specifications of the system are as follows 245 Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz nominal Nominal Voltage Range 100 to 240 VAC Maximum Current AC RMS 6 3 A 100 VAC AC Operating Range 90 to 264 Vrms 47 to 63Hz Outputs 5 1 VDC 0 1t01A 3 3 VDC 3 to 50 A 5 VDC 3 to 40 A 12 VDC 0 5 to5 A 12 VDC 0to05A Maximum DC Power Output 380 Watts Maximum AC Power Consumption 610 Watts Maximum Heat Dissipation 2080 BTUs hr Volt Ampere Rating 630 VA with 380 Watt load 1 Standby output 2 Combined output power of the 33 VDC and 5 VDC outputs must not exceed 320 Watts 3 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 320 Watts B 1 3 Environmental Specifications The environmental requirements for the system are as follows Parameter Value Operating Temperature 5C to 35C 4 F to 95F IEC 68 2 1 68 2 2 Humidity 20 to 80 RH noncondensing 27 C max wet bulb IEC 68 2 2 68 2 3 246 Sun Enterprise 220R Server Service Manual January 2000 Revision A Parameter Altitude Vibration Shock Non Operating Temperature Humidity Altitude Vibration Shock Threshold Impact Value 0 to 3000 meters 0 to 10 000 feet IEC 68 2 40 68 2 41 0 2 gravity g peak 5 500 Hz swept sine 0 0002 g Hz 5 500 Hz random vertical a
61. BAUDRATE 12007 BAUDRATE 1800 BAUDRATE 2400 BAUDRATE 4800 BAUDRATE 9600 BAUDRATE 192007 BAUDRATE 384007 BAUDRATE 576007 BAUDRATE 76800 BAUDRATE 1152007 BAUDRATE 1536007 BAUDRATE 2304007 BAUDRATE 307200 BAUDRATE 4608007 Enter 0 11 tests 12 Quit 13 Menu gt 202 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 6 11 7 6 12 7 6 13 7 6 14 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write and read to the NVRAM The following example shows the NVRAM diagnostic output message CODE EXAMPLE 7 4 Enter 0 11 tests 12 Quit 13 Menu gt 8 TEST nvram_test SUBTEST write read_patterns SUBTEST write read_inverted_patterns Enter 0 11 tests 12 Quit 13 Menu gt Audio The audio diagnostic is not included for this system SCSI The SCSI diagnostic validates both the SCSI chip and the SCSI bus subsystem The following example shows the SCSI diagnostic output message CODE EXAMPLE 7 5 Enter 0 11 tests 12 Quit 13 Menu gt 10 TEST selftest Enter 0 12 tests 13 Quit 14 Menu gt All Above The all above diagnostic validates the system The following example shows the all above diagnostic output message Note The all above diagnostic stalls if the tip line is installed on serial port A or serial port B Diagnostics an
62. Boot PROM variable diag switch is set to true when you power on the system m You hold down the keyboard s Stop and D keys as you power on the system 7 3 1 Before You Begin You can view POST diagnostic and error messages locally on an attached terminal To view POST diagnostic and error messages on the local system you need to connect an alphanumeric terminal or establish a tip connection to another Sun system For more information see Section 2 10 About Communicating With the Server on page 73 or if you already have a console setup see Section 7 4 How to Set Up a tip Connection on page 190 You must verify baud rates between a system and a monitor or a system and a terminal See Section 7 4 1 How to Verify the Baud Rate on page 192 You can choose to run an abbreviated POST with concise error and status reporting or run an extensive POST with more detailed messages For more information see Section 7 7 How to Set the Diagnostic Level for POST and OBDiag on page 205 If a console or a monitor is not connected to serial port A default port of a system to be tested the keyboard LEDs are used to determine error conditions See Section 7 12 1 Error Indications on page 212 188 Sun Enterprise 220R Server Service Manual January 2000 Revision A 29 2 Vii o What to Do Ensure that the front panel keyswitch is in the Standby position You can initialize POST one of two ways m By setting the diag
63. Clip and select it 5 At the Action selector choose View in Application 6 In the Application field type the path to the ShowMe TV software If you install the software in the default location the path will be as follows opt SUNWsmtv bin showmetv exit s The path may specify an exported file system instead if that is how the system administrator made the ShowMe TV player accessible to users The exit s option instructs the video player to shut down at the end of the movie 7 Click Apply and then click the Back button E 4 1 2 To Configure Netscape Navigator 3 x or 4 x 1 Log in to the client as a user hostname console login username password password 2 Start the Navigator browser 3 For Navigator 4 x go to Step 4 on page 297 For Navigator 3 x perform the following steps a From the Options menu choose General Preferences The General Preferences window opens 296 Sun Enterprise 220R Server Service Manual January 2000 Revision A b Click on the Helpers tab The MIME Configuration Files window is displayed c Scroll through the field to find video mpeg and select it d Go to Step 5 on page 297 For Navigator 4 x perform the following steps a From the Edit menu choose Preferences The Netscape Preferences window opens b Click on the triangle next to Navigator and then click on Applications The Applications window is displayed c Scroll through the large field to find MP
64. DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Always wear a grounding strap when you handle the modules Caution Do not remove a DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules 3 2 3 What to Do 1 Remove the new memory module from its antistatic packaging 2 Locate the socket into which you will install the module 3 Position the module so that the small notch on the bottom corner of the module is at the same end as the socket s ejection lever 92 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 2 4 4 Align the module with its socket until it contacts the socket evenly along the socket s length 5 Press firmly down on both comers of the module until the bottom edge is firmly seated in the socket You will hear a clicking sound when the module is fully seated 6 Repeat Steps 3 through 5 for each module you want to install What Next Complete this task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just insta
65. EG Video and select it Click the Edit button The Netscape Helper Application window opens Choose Application and in the adjacent field type the path to the ShowMe TV software If you install the software locally the default path is as follows opt SUNWsmtv bin showmetv exit s The path may specify an exported file system instead if that is how the system administrator made the ShowMe TV player accessible to users The exit s option instructs the video player to shut down at the end of the movie Click OK Repeat Steps 3 through 7 to change the settings for video When you have finished or if you cannot find video continue on to Step 9 on page 297 Click OK to complete the task Video Player Help 297 E49 E 5 1 E52 298 Improving Online Video Performance Playing video online requires considerable computer resources compared to other computer applications This section informs you about resources and alerts you to measures you can take to improve performance and conserve system resources To find out about each topic go to m Section E 5 1 Video Files and Your System Resources on page 298 m Section E 5 2 Improving File Loading Time on page 298 m Section E 5 3 Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server on page 299 m Section E 5 4 Quitting the Video Player on page 301 m Section E 5 5 Adjusting the Brightness of ShowMe TV Files o
66. How to Remove a System Door 179 6 9 1 Before You Begin 179 6 9 2 Whatto Do 179 6 9 3 What Next 181 How to Replace a System Door 181 6 10 1 Whatto Do 181 10 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 10 2 What Next 183 Diagnostics and Troubleshooting 185 7 1 About Diagnostic Tools 186 72 About Power On Self Test POST Diagnostics 187 73 How to Use POST Diagnostics 188 7 3 1 Before You Begin 188 7 3 2 Whatto Do 189 7 3 3 Results 189 74 Howto Set Up a tip Connection 190 74 1 How to Verify the Baud Rate 192 7 5 About OpenBoot Diagnostics OBDiag 192 75 1 OBDiag Menu 193 7 5 2 Configuration Variable 194 7 6 How to Use OpenBoot Diagnostics OBDiag 195 7 6 1 Whatto Do 195 7 6 2 OBDiag Tests 197 7 6 3 PCI Cheerio 197 7 6 4 EBus DMA TCR Registers 198 7 6 5 Ethernet 199 7 6 6 Keyboard 200 7 6 7 Mouse 200 7 6 8 Parallel Port 200 7 6 9 Serial Port A 201 7 6 10 Serial Port B 202 7 6 11 NVRAM 203 7 6 12 Audio 203 7 6 13 SCSI 203 7 6 14 All Above 203 Contents 11 7 7 How to Set the Diagnostic Level for POST and OBDiag 205 7 7 1 Before You Begin 205 7 7 2 Whatto Do 206 78 About SunVTS Software 206 7 8 1 For More Information 207 7 9 How to Check Whether SunVTS Software Is Installed 208 79 1 Before You Begin 208 792 Whatto Do 208 79 3 What Next 209 7 10 How to Use SunVTS Software 209 7 10 1 Before You Begin 209 7 10 2 What to Do 209 7 10 3 Results 211 7 11 About Sun Enterprise SYMON Software 211 7 12 A
67. IMM configuration options are 32 64 and 128 megabytes See the Sun Enterprise 220R Server Owner s Guide for more information Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Always wear a grounding strap when you handle the modules Caution Do not remove any DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules What to Do 1 Locate the memory module s to be removed 2 Push the ejection lever away from the memory module and eject it from the socket 3 Grasp the top corners of the memory module and pull it upward and out of its socket Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 1 3 4 Place the module on an antistatic mat 5 Repeat Steps 2 3 and 4 for each memory module being removed What Next To install a memory module complete this task m Section 3 2 How to Install a Memory Module on p
68. O CPU T 235 0 m odile UPA ADI CPL module 1 UPA AD UP F ASIC UPA ADDR EUSI eae 61812 UPA 225 gt graphics UPA ADS ups UPA_DATAS graphics 1 LIF5_ CTI UPA DATES UPA DATAZ C 1 2 PCI Bus The peripheral component interconnect PCI bus is a high performance 32 bit or 64 bit bus with multiplexed address and data lines The PCI bus provides electrical interconnection between highly integrated peripheral controller components peripheral add on devices and the processor memory system There are two PCI buses The first bus is a one slot 3 3 VDC 64 bit or 32 bit 66 MHz or 33 MHz bus The second bus is a three slot 5 0 VDC 64 bit or 32 bit 33 MHz bus Each bus is controlled by the UPA to PCI bridge U2P ASIC There are also two on board controllers the Symbios 53C876 SCSI controller and the PCI to Ebus Ethernet controller PCIO ASIC on the 33 MHz PCI bus Functional Description 253 C 1 2 1 C 1 2 2 C 1 2 3 C 1 3 U2P ASIC The UPT to PCI bridge U2P ASIC controls the PCI buses It forms the bridge from the UPA bus to the PCI buses For a brief description of the U2P ASIC see Section C 1 12 ASICs on page 271 Symbios 53C876 SCSI Controller The Symbios 53C876 SCSI controller provides electrical connection between the main logic board and the internal and external SCSI buses to the PCI bus The Symbios controller is two SCSI controllers on the same PCI slot Controller A i
69. OBP ok prompt as shown in the following example ok printenv variable name Default Value scsi initiator id keyboard click keymap ttyb rts dtr off ttyb ignore cd continued 220 Sun Enterprise 220R Server Service Manual January 2000 Revision A ttya rts dtr off ttya ignore cd ttyb mode ttya mode pcia probe list pcib probe list enclosure type banner name energystar enabled mfg mode diag level power cycles system board serial system board date fcode debug output device input device load base boot command auto boot watchdog reboot diag file diag device boot file boot device local mac address ansi terminal screen columns screen rows silent mode use nvranrc silent mode security mode security password security badlogins oem logo oem logo oem banner oem banner hardware revision last hardware update diag switch false true 9600 8 n 1 9600 8 n 1 1 3 287 5 540 4284 Sun Enterprise 220R false off min 5014450071228 371c1bc9 false screen keyboard 16384 boot true false net disk net false true 80 34 Continuation false true 9600 8 n 1 9600 8 n 1 1 1 3 2 4 5 true off min 35 false screen keyboard 16384 boot true false net disk net false true 80 34 Diagnostics and Troubleshooting 221 71224 OBP setenv Command To set the value of an OpenBoot PROM configuration variable stored in NVRAM enter the
70. OBP setenv command at the OBP ok prompt as shown in the following example Caution If the NVRAM is a new part you must reset the three OpenBoot PROM configuration variables shown in this example These variables are named banner name enclosure type and energystar enabled and they must be set to the values shown in the example ok setenv banner name Sun Enterprise 220R ok setenv enclosure type 540 4284 ok setenv energystar enabled false ok printenv variable name Val Default Value scsi initiator id 7 keyboard click false false keymap ttyb rts dtr off false false ttyb ignore cd true true ttya rts dtr off false false ttya ignore cd true true ttyb mode 9600 8 n 1 9600 8 n 1 ttya mode 9600 8 n 1 9600 8 n 1 pcia probe list 1 1 pcib probe list 1 3 2 4 5 1 3 2 4 5 enclosure type 540 4284 banner name Sun Enterprise 220R energystar enabled false mfg mode off off diag level min min power cycles 35 system board serial 5014450071228 system board date 371c1bc9 fcode debug false false output device screen screen input device keyboard keyboard load base 16384 16384 boot command boot boot auto boot true true watchdog reboot false false diag file diag device net boot file boot device disk net local mac address false ansi terminal true screen columns 80 screen rows 34 silent mode continued 222 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 12 2 5
71. R Server Service Manual January 2000 Revision A To isolate an intermittent failure it may be helpful to maintain a prtdiag history log Use prtdiag with the 1 log option to send output to a log file in var adm Note Refer to the prtdiag man page for additional information An example of prtdiag output follows The exact format of prtdiag output depends on which version of the Solaris operating environment is running on your system prtdiagoutput ok usr platform sun4u sbin prtdiag v System Configuration Sun Microsystems sun4u Sun Enterprise 220R UN II 450MHz System clock frequency 112 MHz Memory size 128 Megabytes US II IO Cards PCI network SUNW hme PCI 33 scsi glm disk block Symbios 53C875 PCI 33 scsi glm disk block Symbios 53C875 No failures found in System ASIC Revisions PCI pci Rev 4 Cheerio ebus Rev 1 System PROM revisions OBP 3 23 0 1999 06 30 14 57 POST 2 0 2 1998 10 19 10 46 Diagnostics and Troubleshooting 217 7 12 2 2 Solaris eeprom Command The eeprom command is a UNIX shell command You invoke it to list the names and current values of the OpenBoot PROM configuration variables stored in system NVRAM You can also use the eeprom command to set new values for the OpenBoot PROM configuration variables To run the eeprom command 1 Boot the operating system 2 Become root 3 Type the following command at the command line prompt eeprom scsi initiator id
72. Revision A backplane card in support of the multi host configuration The following figure shows the functionality of the internal SCSi assembly 6S pin cable CO ROM dive connector amp S pin externa SCS connector IOC connector Main La gic Board Sch connector 2 IDE connector 80 conductor cable Test ed ge conne ctor IDC receptade connector Board mounted right angle IOC plug SCSlbus C 1 11 5 SCSI ID Selection The main logic board host adapter is assigned the SCSI identification of 7 for both ports The two internal drives attached to the SCA 2 connectors have a SCSI identification of 0 and 1 while the CD ROM has an identification of 6 C112 ASICs The system unit achieves a high level of integration through application specific intergrated circuits ASICs All ASICs are 1149 1 JTAG compliant The following ASICs are highlighted and are described in the following subsections m XB9 m QSC Functional Description 271 C 1 12 1 C 1 12 2 C 1 12 3 272 PCI to EBus Ethernet controller PCIO UPA to PCI bridge U2P Frame buffer controller FBC Reset interrupt scan and clock RISC XB9 The XB9 ASIC is a buffered memory crossbar device that acts as the bridge between the six system unit buses The six system unit buses include two processor buses a memory data bus a graphics bus and two I O buses The XB9 ASIC provides the following Six port crossbar Decoupled memory
73. SUBTEST dma_read Enter 0 11 tests 12 Quit 13 Menu gt 7 6 9 Serial Port A The serial port A diagnostic invokes the uart_loopback test which transmits and receives 128 characters and checks the transaction validity The following baud rates are tested in asynchronous mode 460800 307200 230400 153600 76800 57600 38400 19200 9600 4800 2400 and 800 The following example shows the serial port A output message when serial port A is being used for the tip connection Enter 0 11 tests 12 Quit 13 Menu gt 6 TEST uarta_test UART A in use as console Test not run Enter 0 11 tests 12 Quit 13 Menu gt The following example shows the serial port A diagnostic output message Diagnostics and Troubleshooting 201 Enter 0 11 tests 12 Quit 13 Menu gt 7 TEST uartb_test BAUDRATE 12007 BAUDRATE 18007 BAUDRATE 2400 BAUDRATE 4800 BAUDRATE 9600 BAUDRATE 192007 BAUDRATE 384007 BAUDRATE 576007 BAUDRATE 76800 BAUDRATE 1152007 BAUDRATE 1536007 BAUDRATE 2304007 BAUDRATE 307200 BAUDRATE 4608007 Enter 0 11 tests 12 Quit 13 Menu gt 7 6 10 Serial Port B The serial port B diagnostic is identical to the serial port A diagnostic The following example shows the serial port B diagnostic output message Enter 0 11 tests 12 Quit 13 Menu gt 7 TEST uartb_ test
74. Server Service Manual January 2000 Revision A E 3 3 If the exported file system is in your PATH variable you should be able to type showmetv ina command window and the ShowMe TV player will start In this case you can skip to Section E 4 1 Configuring Web Browsers to Use ShowMe TV on page 295 and configure your browser to use the accessible version of the video player If the exported file system is not in your PATH variable you need to find out the showmetv executable s full directory path name from your administrator and then skip to Section E 4 1 Configuring Web Browsers to Use ShowMe TV on page 295 You will need to enter the full showmetv path name to configure the executable in your browser 2 If your administrator has not installed the ShowMe TV player in a mounted exported file system you will need to obtain or download the ShowMe TV product and install the ShowMe TV player software on your local system How to Install ShowMe TV on Your System If your AnswerBook2 server is not a network mounted file server the ShowMe TV software must be either copied via the FTP program from a server where the files are located or downloaded from the web site see Section E 3 1 Obtaining ShowMe TV Software on page 292 or loaded from the Solaris Computer Systems Supplement CD You need to load the files into your tmp directory so that you can install the software If you are using the CD follow the instructions in th
75. Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 What to Do 1 Identify the cable that you want to install or replace Use the information in the following table and illustrations to determine where to connect each end of the cable Removing and Replacing Backplanes and Cables 155 2 Install the cable according to the routing and cable management instructions provided in the table Each cable connector is keyed so that it can be connected in only one way 999 Cable Name CPU power sense cable Main power cable 1 O power cable UltraSCSI data cable Removable media SCSI cable Keyswitch power button LED cable CPU core voltage power cable CPU core voltage power sense cable 156 Cable Connectors and Routing Connections From Power distribution board J0205 and J0206 To Main logic board J2901 From Power distribution board J0201 and J0207 To Main logic board J2902 and J2903 From Power distribution board J0210 To UltraSCSI backplane J0101 andTo Removable media assembly power connector From Main logic board J1801 To UltraSCSI backplane J0102 From UltraSCSI backplane J0302 To RMA SCSI Connector From Power distribution board J0500 To Front of chassis From Power distribution board J0202 To DC to DC board J0103 From Power distribution board J
76. Sun 901 San Antonio Road Palo Alto CA 94303 4900 USA 650 960 1300 Fax 650 969 9131 Part Number 806 1081 11 January 2000 Revision A Ss amp SUN microsystems Enterprise 220R Server Service Manual Copyright Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 4900 U S A All rights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd For Netscape Communicator the following notice applies Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Microsystems the Sun logo AnswerBook AnswerBook2 Sun Enterprise Sun Enterprise SYMON SunVTS OpenWindows and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and othe
77. System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 124 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 16 2 3 16 3 What to Do 1 Locate the jumpers on the main logic board A main logic board jumper is identified by its jumper address labeled on the board with the letter J followed by four numbers JXXXX Jumper pins are located immediately adjacent to the jumper address On the board pin 1 is marked with an asterisk For information about jumper locations see Section 3 15 How to Set the Serial Port Jumpers on page 122 Set the main logic board jumpers J2703 and J2804 Using long nose pliers place a shunt over the appropriate pins according to the following table Flash PROM jumper J2703 J2804 What Next Complete the following task to reassemble the system A shunt on pins 1 and 2 selects Write protect High half booting A shunt on pins 2 and 3 selects Write enable Normal low half booting The default shunt is on pins 1 and 2 2 and 3 m Section 2 7 How to Replace the System Cover on page 67 Signal that is controlled FLASH PROM PROG ENABLE XOR LOGIC SET Servicing the Main Logic Board and Components 125 126 Sun Enterprise 220R Server Service Manual Ja
78. able unit FRU with a high degree of confidence The system provides fault LEDs in the following places m Front panel m Keyboard m Power supplies m Disk drives Error messages are logged in the var adm messages file and are also displayed on the system console by the diagnostic tools Front Panel LEDs Front panel LEDs provide your first indication if there is a problem with your system Usually a front panel LED is not the sole indication of a problem Error messages and even other LEDs can help to isolate the problem further The front panel has a general fault indicator that lights whenever POST or OBDiag detects any kind of fault including a fault reported by a power supply Keyboard LEDs Four LEDs on the Sun Type 5 keyboard are used to indicate the progress and results of POST diagnostics These LEDs are on the Caps Lock Compose Scroll Lock and Num Lock keys as shown below Note A keyboard is not shipped with the system To read keyboard LEDs you must obtain a keyboard of the appropriate type see the following graphic and connect it to the keyboard mouse port on the system s back panel 212 Sun Enterprise 220R Server Service Manual January 2000 Revision A Stop DO key ES Lock Hu Caps Lock LEO Shift k LEO Compose HIK key board abe Leo LED To indicate the beginning of POST diagnostics the four LEDs briefly light all at once The monitor screen remains blank and the Caps Lock LED flashes for th
79. age 90 Servicing the Main Logic Board and Components 89 3 2 321 90 How to Install a Memory Module Memory modules for this system are dual inline memory modules DIMMs Each DIMM bank must contain four DIMMs of equal density for example four 64 Mbyte DIMMs to function properly Supported DIMM configuration options are 32 64 and 128 megabytes See the Sun Enterprise 220R Server Owner s Guide for more information about memory Configuration Rules The following memory configuration rules apply to your system m At least one memory bank all four bank slots must be filled for the system to boot DIMMs must be added four at a time within the same bank m DIMM capacities can differ from one bank to the next for example four 64 Mbyte DIMMs installed in bank 0 and four 128 Mbyte DIMMs installed in bank 2 is permissible Refer to the following diagram for memory locations in your system Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 22 System Side AA NN HU HOD NAAT TEE EEE En System Front ALU MIN Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Servicing the Main Logic Board and Components 91 Caution
80. agnostic consists of an external and an internal loopback The external loopback requires a passive loopback connector The internal loopback verifies the keyboard port by transmitting and receiving 128 characters The following example shows the keyboard diagnostic output message CODE EXAMPLE 7 3 Enter 0 11 tests 12 Quit 13 Menu gt 3 TEST keyboard_test SUBTEST internal_loopback Enter 0 11 tests 12 Quit 13 Menu gt 7 6 7 Mouse The mouse diagnostic performs a keyboard to mouse loopback The following example shows the mouse diagnostic output message Enter 0 11 tests 12 Quit 13 Menu TEST mouse_test Enter 0 11 tests 12 Quit 13 Menu 7 6 8 Parallel Port The parallel port diagnostic performs the following tests 200 Sun Enterprise 220R Server Service Manual January 2000 Revision A Test Function sio_passive_ 1b Sets up the Super I O configuration register to enable extended compatible parallel port select then does a write 0 walk one write 0 x ff to the data register It verifies the results by reading the status register Enables ECP mode and ECP DMA configuration and FIFO test mode Transfers 16 bytes of data from memory to the parallel port device and then verifies the data is in FIFO device dma_read The following example shows the parallel port diagnostic output message Enter 0 11 tests 12 Quit 13 Menu gt 5 TEST parallel_port_test
81. aining and Accessing the ShowMe TV Player on Solaris Systems on page 292 Section E 4 Configuring Web Browsers to View AnswerBook2 Video on page 295 Section E 5 Improving Online Video Performance on page 298 289 E 1 Do You Have a Problem Playing Video In order to browse the AnswerBook2 documentation that accompanied this product your administrator must install server version 1 70 or a later compatible version of the AnswerBook2 software Consult your system administrator to confirm that the correct version of the server software is being used that the server is running and accessible to your browser and that the AnswerBook2 collection for your product is installed You also need to configure your browser so that it will play a video player F 1 1 Sun Server Users m If you are unsure of what the problem might be see Section E 2 Requirements for Playing Video on page 291 m If you cannot get a video player to start from the browser or a video player starts but does not work see Section E 3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems on page 292 m If you have installed a supported video player but your browser is not finding it see Section E 4 Configuring Web Browsers to View AnswerBook2 Video on page 295 m If the movie files take several minutes to download if the color is not acceptable or if you get video but no audio see Section E 5 Improving Online Video Perf
82. al data throughput rate of greater than 1 Gbyte per second UPA data is ECC protected a Two physically separate PCI bus segments with full master and slave support m 66 MHz PCI bus segment PCI bus A 3 3 VDC I O signaling 64 bit data bus compatible with the PCI 66 MHz extensions support for up to four master devices at 33 MHz only a 33 MHz PCI bus segment PCI bus B 5 0 VDC I O signaling 64 bit data bus support for up to six master devices m Two separate 16 entry streaming caches one for each bus segment for accelerating some kinds of PCI DVMA activity Single IOMMU with 16 entry TLB for mapping DVMA addresses for both buses IOMMU used to translate 32 bit or 64 bit PCI addresses into 41 bit UPA addresses m A mondo vector dispatch unit for delivering interrupt requests to CPU modules including support for PCI interrupts from up to six slots as well as interrupts from on board I O devices FBC The frame buffer controller FBC ASIC is the graphics draw ASIC that provides interface between the UPA and the 3DRAM The FBC ASIC provides 2D and 3D graphics draw acceleration Highlights of the FBC ASIC features include m UPA slave device with write mostly philosophy m Interfaces with 3DRAM to achieve accelerated graphics performance m Supports single buffered and DBZ configurations m Supports frame buffer to frame buffer copy m Supports viewport clipping picking and pixel processing m Supports byte plane masks ras
83. and Troubleshooting 225 226 Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet interface or for a PCI based Ethernet interface you must first know the device name of the desired Ethernet interface To list the device name 1 Shut down the operating system and take the system to the ok prompt 2 Determine the device name for the desired Ethernet interface using one of the two solutions that follow Solution 1 Use this method while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 3 Reboot the system when convenient to make the changes effective Solution 2 Use this alternative method when the system is already in OpenBoot 1 At the ok prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device name Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true 2 Reboot the system to make the changes effective Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 132 7 13 2 1 7 13 2 2 7 13 3 7 13 3 1 Power On Failures Symptom The system attempts to power up but does not boot or initialize the monitor Action
84. anuary 2000 Revision A Front CPU slot 1 CPUk duke 101001 installsecord CPU slot install first CPU Modak JEDI PCIE 117501 Pele 1401 Internal SCSI 11501 Pols J1501 PEI 3 11601 For further information about CPU modules see your Sun Enterprise 220R Server Owner s Guide 3 6 2 What to Do 1 Locate the appropriate slot for the CPU module that you are installing in the CPU card cage on the main logic board 2 Align the edges of the CPU module board with the corresponding grooves in the CPU card cage Servicing the Main Logic Board and Components 103 3 Verify that the two ejection levers are open 4 Slide the CPU module evenly into the grooves in the CPU card cage Push down until the CPU module meets the connector at the bottom of the CPU card cage 104 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 Engage the notch in each lever with its side of the CPU card cage Servicing the Main Logic Board and Components 105 3 6 3 6 Simultaneously push both levers toward the center of the CPU module until the CPU module seats in its connector What Next Complete this task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see m Section 7 6
85. artes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit systeme Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le systeme sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette pr caution on encourt des risques de blessures corporelles et de deg ts mat riels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la matiere Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 Safety Agency Compliance Statements 37 CD ROM Attention L utilisation de contr les de r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition a des radiations dangereuses Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav
86. at to Do 117 3 133 What Next 119 3 14 How to Replace the Main Logic Board 119 3 14 1 Before You Begin 119 3 142 What to Do 119 3 143 What Next 121 3 15 How to Set the Serial Port Jumpers 122 3 15 1 Before You Begin 122 3152 What to Do 122 3 153 What Next 124 3 16 How to Set the Flash PROM Jumpers 124 3 161 Before You Begin 124 3 162 What to Do 125 3 163 What Next 125 Removing and Installing Storage Devices 127 4 1 How to Remove a Disk Drive 127 Contents 7 4 2 4 3 4 4 4 5 4 6 4 1 1 Before You Begin 127 4 1 2 Whatto Do 128 4 1 3 What Next 129 How to Install a Disk Drive 130 4 2 1 Before You Begin 130 4 2 2 What to Do 130 42 3 What Next 132 How to Remove the Removable Media Assembly RMA 132 4 3 1 Before You Begin 132 4 32 Whatto Do 133 4 3 3 What Next 134 How to Replace the Removable Media Assembly RMA 135 4 4 1 Before You Begin 135 44 2 Whatto Do 135 44 3 What Next 137 How to Remove a CD ROM or Tape Drive 138 4 5 1 Before You Begin 138 4 5 2 Whatto Do 138 4 5 3 What Next 139 How to Install a CD ROM or Tape Drive 139 4 6 1 Before You Begin 139 4 6 2 Whatto Do 139 4 6 3 What Next 140 5 Removing and Replacing Backplanes and Cables 141 5 1 How to Remove the UltraSCSI Backplane 141 5 1 1 Before You Begin 141 5 1 2 Whatto Do 142 5 1 3 What Next 143 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 2 5 3 5 4 5 5 How to Replace the UltraSCSI Backplane 144 5 2 1 Before Yo
87. atic Discharge on page 69 Section 2 14 How to Remove the System From the Rack on page 78 Section 2 15 How to Place the System Into the Rack Glides on page 81 The following information is also included Section 2 9 About the Status and Control Panel on page 71 53 m Section 2 10 About Communicating With the Server on page 73 m Section 2 13 Tools Required for Installation and Service on page 77 2 1 How to Power Off the System Caution Before turning off system power halt the operating system as described below Failure to halt the operating system properly can result in loss of disk drive data Note If the system hangs and you cannot issue an operating system command to turn the system power off turn the keyswitch to the Standby position This turns off power to all internal system components For further information on keyswitch positions see Section 2 9 1 Keyswitch Settings on page 72 2 1 1 What to Do 1 Notify users that the system will be powered down 2 Back up the system files and data if necessary 3 Halt the operating system using the appropriate commands Refer to the Solaris Handbook for Sun Peripherals that corresponds to your operating system 4 Wait for the system halt messages and the ok prompt 5 Turn the keyswitch on the front panel of the system to the Standby position 54 Sun Enterprise 220R Server Service Manual January 2000 Revision A Standby
88. aud asynchronous m Variable edge rate for greater performance m EBus interface Serial Port Components Serial port components include a serial port controller line drivers and the line receivers The serial port controller contains 64 byte buffers on both the input and output This enables the serial port to require less CPU bandwidth Interrupts are generated when the buffer reaches 32 bytes or half full The serial port controller contains its own crystal oscillator that supports rates of up to 921 6 Kbaud The line drivers and line receivers are compatible with both RS 232 and RS 423 Two system board jumpers are used to set the line drivers and line receivers to either RS 232 or RS 423 protocols The line driver slew rate is also programmable For baud rates over 100K the slew rate is set to 10 VDC msec For baud rates under 100K the slew rate is set to 5 VDC msec Functional Description 263 Serial port E z5 h z3 d z3 select E Bus m Serial port controller Serialport B DIE 25 Slew rate select Line receiver Serial Port Functions The serial port provides a variety of functions Modem connection to the serial port allows access to the internet Synchronous X 25 modems are used for telecommunications in Europe An ASCII text window is accessible through the serial port on non graphic systems Low speed printers button boxes for CAD CAM applications and exotic devices that func
89. bout Troubleshooting Your System 211 7 12 1 Error Indications 212 7 12 2 Software Commands 216 7 13 About Diagnosing Specific Problems 225 7 13 1 Network Communications Failure 225 7 132 Power On Failures 227 7 133 Disk or CD ROM Drive Failure 227 7 13 4 SCSI Controller Failures 229 7 13 5 Power Supply Failure 229 7 13 6 DIMM Failure 229 A Connector Signal Descriptions 231 A 1 Reference for the Keyboard Mouse Connector 231 A 1 1 Keyboard Mouse Connector Diagram 231 A 1 2 Keyboard Mouse Connector Signals 232 Sun Enterprise 220R Server Service Manual January 2000 Revision A A 2 Reference for the Serial Port A and B Connectors 232 A 2 1 Serial Port A and B Connector Diagram 233 A 2 2 Serial Port Signals 233 A 3 Reference for the Twisted Pair Ethernet TPE Connector 235 A 3 1 TPE Connector Diagram 236 A 3 2 TPE Connector Signals 236 AA Reference for the UltraSCSI Connector 236 A 4 1 UltraSCSI Connector Diagram 237 A 4 2 UltraSCSI Connector Signals 237 A 5 Reference for the Parallel Port Connector 240 A 5 1 Parallel Port Connector Diagram 240 A 5 2 Parallel Port Signals 240 A 6 Reference for the Media Independent Interface MII Connector 242 A 6 1 MII Connector Diagram 242 A 6 2 MII Connector Signals 243 System Specifications 245 B 1 Reference for System Specifications 245 B 1 1 Physical Specifications 245 B 1 2 Electrical Specifications 245 B 1 3 Environmental Specifications 246 Functional Description 249 C1 System Unit 249
90. bus and controls the flow of data using the XB9 ASIC For further information see the following items m Section C 1 1 UPA on page 252 m Section C 1 2 PCI Bus on page 253 m Section C 1 3 UltraSPARC II Processor on page 254 m Section C 1 4 Memory System on page 255 m Section C 1 5 Graphics and Imaging on page 259 249 250 Section C 1 6 Peripherals on page 260 Section C 1 7 Other RMA Storage Device X Options on page 261 Section C 1 8 Keyboard and Mouse Port and Parallel Port on page 261 Section C 1 9 Serial Port on page 263 Section C 1 10 Ethernet on page 265 Section C 1 11 SCSI on page 268 Section C 1 12 ASICs on page 271 Section C 1 13 SuperlO on page 274 The following figure shows the system unit functional block diagram Sun Enterprise 220R Server Service Manual January 2000 Revision A UPA 402 Memory address control UPA ADO CFU m me hem ory UPA DTA 4 UPA DATA 144 i UP A grec os UPA DATAZ Memory data slots 1 j SFE F d UPA DATAS Clock contral RISC ASIC SCSlbus 33 M Hab4 bit PCI bus Symbios Sp Ettemail SCS bus controller Intern al EBus FCI FEIO 8 slot ASIC FCI slot3 YEVA SuperlOl E6 h Hard bit PCI bue ASIC 10100 Ethernet Serial Keyboard nouse par allel port Functional Description 251 C 1 1 252 UPA The UltraSPARC port a
91. ce graphics capabilities High performance graphics can include a vertical single buffer UPA graphics card or a vertical double buffer plus Z DBZ UPA graphics card Functional Description 259 C 1 6 C 1 6 1 C 1 6 2 The 3DRAM is a standard dynamic random access memory DRAM that includes a multi level cache and a separate graphics port The FBC ASIC provides acceleration for 2D and 3D imaging primitives This combined with the 3DRAM cache and support for graphics operations supports a high performance frame buffer Peripherals The following sections describe peripherals that are supported by the system m Section C 1 6 1 CD ROM Drive on page 260 m Section C 1 6 2 Hard Drives on page 260 CD ROM Drive The Sun StorEdge CD32 CD ROM drive is a 32x speed maximum read only random access CD ROM device It operates on the industry standard SCSI 2 interface The CD32 drive uses standard 4 76 inch 120 mm 644 Mbyte compact disks The Sun StorEdge CD32 Installation and User s Guide part number 805 4237 provides cleaning jumper setting and operation instructions for the CD ROM drive Note The CD ROM drive is factory set to SCSI target ID 6 Refer to the Sun StorEdge CD32 Installation and User s Guide part number 805 4237 to change the target address Hard Drives The system supports two SCSI hard drive capacities 9 1 Gbyte and 18 Gbyte The hard drives have a single connector configuration A drive bracket
92. ce the System 67 2 Tighten the captive screws securing the panel to the enclosure 3 Lock the system cover Turn the key clockwise to engage the system cover lock 2 7 3 What Next To restart the system see m Section 2 5 How to Slide the System Into the Rack on page 63 68 Sun Enterprise 220R Server Service Manual January 2000 Revision A m Section 2 2 How to Power On the System on page 55 m Section 2 3 How to Initiate a Reconfiguration Boot on page 58 2 8 2 8 1 28 2 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 You must have the following items m Antistatic wrist or foot strap m Antistatic mat or the equivalent What to Do Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions 1 Disconnect the AC power cord from the wall power outlet only when performing the following pr
93. che et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT ET AUCUNE GARANTIE EXPRESSE OU IMPLICITE N EST ACCORDEE Y COMPRIS DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DE LA PUBLICATION A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ELLE NE SOIT PAS CONTREFAISANTE DE PRODUIT DE TIERS CE DENI DE GARANTIE NE S APPLIQUERAIT PAS DANS LA MESURE OU IL SERAIT TENU JURIDIQUEMENT NUL ET NON AVENU 7 eo Adobe PostScript Please Recycle Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements 25 Preface 45 Video Demonstration of Servicing the System 51 11 Video of System Disassembly 51 1 1 1 Disassembling the System Part 1 51 112 Disassembling the System Part 2 52 12 Video of System Reassembly 52 12 1 Reassembling the System Part 1 52 1 2 2 Reassembling the System Part 2 52 Preparing to Service the System 53 2 1 How to Power Off the System 54 2 1 1 What to Do 54 2 2 How to Power On the System 55 2 2 1 Before You Begin 55 2 2 2 What to Do 56 2 3 How to Initiate a Reconfiguration Boot
94. connector on the main logic board Apply even pressure along the edge of the card 98 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 4 3 3 Secure the PCI card faceplate to the back panel with the Phillips screw 4 If necessary connect any internal cables to the PCI card s internal connectors 5 If necessary connect any external cables to the PCI card What Next Complete this task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 Servicing the Main Logic Board and Components 99 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see m Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 You must also perform a reconfiguration boot so that your system is able to recognize the new PCI card For additional information see m Section 2 3 How to Initiate a Reconfiguration Boot on page 58 3 5 How to Remove a CPU Module 3 5 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 3 5 2 What to Do 1 Determine which CPU module must be rem
95. d installation troubleshooting and network adminstration for the system Late breaking product news and information Performing diagnostic tests System and network administration Using operating system software Miscellaneous Sun Enterprise 220R Setup and Rackmounting Guide Sun Enterprise 220R Server Owner s Guide Sun Enterprise 220R Server Product Notes SunVTS User s Guide SunVTS Quick Reference Card SunVTS Test Reference Manual Sun Enterprise SyMON User s Guide Solaris System Administrator AnswerBook SPARC Installing Solaris Software Solaris User s Guide Solaris on Sun Hardware AnswerBook Solaris Handbook for Sun Peripherals Solaris 7 Sun Hardware Platform Guide Accessing Sun Documentation Online The docs sun com web site enables you to access Sun technical documentation on the Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com 48 Sun Enterprise 220R Server Service Manual January 2000 Revision A Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at docfeedback sun com Please include the part number 8xx xxxx xx of your document in the subject line of your email Preface 49 50 Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 1 Video Demonstration of Servicing the System
96. d Troubleshooting 203 Enter 0 11 tests 12 Quit 13 Menu gt 11 TEST all_pci cheerio_test SUBTEST vendor_id_test SUBTEST device_id_test SUBTEST mixmode_read SUBTEST e2_class_test SUBTEST status_reg_walkl1 SUBTEST line size walkl SUBTEST latency_walkl SUBTEST line_walk1l SUBTEST pin_test TEST all_dma ebus_test SUBTEST dma_reg_test SUBTEST dma_func_test ethernet_test TEST my_channel_reset TEST hme_reg_test TEST global_regl_test TEST global_reg2_test TEST bmac_xif_reg_test TEST bmac_tx_reg_test TEST mif_reg_test TEST mac_internal_ loopback_test TEST 10mb_xcvr_loopback_ test TEST 100mb_phy_ loopback_ test T keyboard_ test TEST internal_loopback mouse_test TEST mouse_loopback OBDIAG MFG _START TEST mouse_test STATUS FAILED SUBTEST mouse_loopback ERRORS 1 T S M TF 456 PEED 450 04 MHz ASSES 1 ESSAGE Error Timeout receiving a character TEST floppy_test SUBTEST flop y_ id0_ read_test TEST parallel_port_test SUBTEST dma_read TEST uarta_test UART A in use as console Test not run TEST uartb_test BAUDRATE 12007 BAUDRATE 1800 BAUDRATE 2400 continued 204 Sun Enterprise 220R Server Service Manual
97. d a three position security keyswitch Fawe r button Power Ore OTF position Kyou itch Locked position Standby position Preparing to Service the System 71 29 1 292 72 Keyswitch Settings The front panel keyswitch controls the power on modes of the system The following table describes the function of each switch setting Keyswitch Icon Description Position Power On Off This setting enables the system s Power button to turn the system power on or power off If the system has power holding the Power button down for five seconds while the keyswitch is in this position will cause an immediate hardware power off Locked This setting disables the system s Power button and also locks the front doors preventing access to the disk drives and to the power supplies The Locked position is the recommended setting for normal day to day operation of the system Standby This setting places the system in Standby mode by turning off power to all internal system components and by placing the power supplies in Standby mode When the keyswitch is in this position the keyboard power switch and the server s Power button are disabled System LED Indicators The two system LEDs consist of a system health indicator and a fault indicator The system health indicator lights continuously green to show that the system is functioning normally The fault indicator lights when a problem is detected in the system Because
98. displays a menu that lists all of the diagnostic tests that OBDiag can perform For information about the OBDiag menu see Section 7 5 1 OBDiag Menu on page 193 The system also provides configuration variables that you can set to alter the operation of the OBDiag tests For information about the configuration variables see Section 7 5 2 Configuration Variable on page 194 OBDiag Menu The OBDiag menu is created dynamically whenever you invoke OBDiag in interactive mode Therefore the menu entries may vary from system to system depending on the system configuration OBDiag also determines whether any optional devices are installed in the system If the device has an on board self test OBDiag incorporates the test name into the list of menu entries It displays the menu entries in alphabetical order and numbers them accordingly Consequently the number and position of menu items may vary from system to system depending on the system configuration For example the Keyboard and Mouse test options are displayed only if your system includes a keyboard and mouse The OBDiag menu displays the core tests that exercise parts of the basic system These tests can be seen in the sample OBDiag menu displayed below For a description of each test see Section 7 6 2 OBDiag Tests on page 197 Diagnostics and Troubleshooting 193 OBDiag Menu PCI Cheerio EBUS DMA TCR Registers Ethernet Keyboard Parallel Port Serial Port A S
99. dose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Lithiumbatterie H Achtung CPU Karten von Sun verf gen ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Batterien Achtung Die Ger te Product Name enthalten auslaufsichere Bleiakkumulatoren Produkt Nr TLC02V50 f r portable Stromversorgung Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht besteht Explosionsgefahr Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen Nicht demontieren und nicht versuchen die Batterie au erhalb des Ger ts zu laden Batterie nicht ins Feuer werfen Ordnungsgem entsprechend den vor Ort geltenden Vorschriften entsorgen Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten 32 Sun Ent
100. ds 2 meters 262 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 9 C 1 9 1 Electrical Characteristics Drivers operate at a nominal 5 VDC transistor transistor logic TTL levels The maximum open circuit voltage is 5 5 VDC and the minimun is 0 5 VDC A logic high level signal is at least 2 4 VDC at a source current of 0 32 mA and a logic low level signal is no more than 0 4 VDC at a sink current of 14 mA Receivers also operate at nominal 5 VDC TTL levels and can withstand peak voltage transients between 2 VDC and 7 VDC without damage or improper operation The high level threshold is less than or equal to 2 0 VDC and the low level threshold is at least 0 8 VDC Sink current is less than or equal to 0 32 mA at 2 0 VDC and source current is less than or equal to 12 mA at 0 8 VDC Serial Port The system unit incorporates two serial ports Each serial port is synchronous and asynchronous with full modem controls All serial port functions are controlled by a serial port controller that is electrically connected to the system through the EBus Line drivers and line receivers control the serial port signal levels and provide RS 232 and RS 423 compatibility Each serial port interfaces through its own DB 25 connector The major features of each serial port include a Two fully functional synchronous and asynchronous serial ports m DB 25 connectors m Increased baud rate speed to 384 Kbaud synchronous 460 8 Kb
101. duite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd La notice suivante est applicable Netscape Communicator Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Microsystems le logo Sun AnswerBook AnswerBook2 Sun Enterprise Sun Enterprise SYMON SunVTS OpenWindows et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc TM L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recher
102. e Caution Before you power on the system make sure that the system cover is properly installed and that the and doors are closed 58 Sun Enterprise 220R Server Service Manual January 2000 Revision A 292 2 99 What to Do Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the monitor or terminal Turn the front panel keyswitch to the Power On Off position See Section 2 9 About the Status and Control Panel on page 71 To run OpenBoot Diagnostics OBDiag tests to verify that the system functions correctly with the new part s you have just installed see Section 7 5 About OpenBoot Diagnostics OBDiag on page 192 When the system banner is displayed on the terminal or console immediately enter the Stop a sequence on the Sun keyboard or press the Break key on the terminal keyboard The system banner contains the Ethernet address and host ID To enter the Stop a sequence hold down the Stop key and press the a key Note The system may take anywhere from 30 seconds to two minutes before the system banner appears This time depends on the level of power on self test POST diagnostics being performed When the ok prompt is displayed enter the following command This command rebuilds the device trees for the system incorporating any newly installed options After a device has been added to
103. e 67 Removing and Installing Storage Devices 137 4 5 How to Remove a CD ROM or Tape Drive 4 5 1 Before You Begin Complete these tasks Section 2 1 How to Power Off the System on page 54 Section 2 4 How to Position the System for Service on page 60 Section 2 6 How to Remove the System Cover on page 65 Section 2 8 How to Avoid Electrostatic Discharge on page 69 Section 4 3 How to Remove the Removable Media Assembly RMA on page 132 4 5 2 What to Do 1 Remove the four screws securing the drive to the removable media assembly There are two screws on each side of the drive 138 Sun Enterprise 220R Server Service Manual January 2000 Revision A 4 5 3 2 3 Slide the drive out from the front of its bay in the removable media assembly Push the drive from the back to start the removal process Place the drive on an antistatic mat What Next To install the CD ROM or tape drive complete this task 4 6 4 6 1 4 6 2 Section 4 6 How to Install a CD ROM or Tape Drive on page 139 How to Install a CD ROM or Tape Drive Before You Begin Know the configuration guidelines for installing removable media devices For detailed information see your Sun Enterprise 220R Server Owner s Guide Complete these tasks Section 2 1 How to Power Off the System on page 54 Section 2 4 How to Position the System for Service on page 60 Section 2 6 How to Remove
104. e TV Software on page 292 m Section E 3 3 How to Install ShowMe TV on Your System on page 293 Obtaining ShowMe TV Software If you are using a Sun server ShowMe TV is the supported movie player Note To view the videos that are included in the AnswerBook2 collection Solaris system users need to install ShowMe TV software For information about downloading and decompressing the latest ShowMe TV software components and about the user guide and the installation instructions consult the information at the following URL http sun com desktop products software ShowMeTV For software installation instructions consult the product release notes information on the web site If you do not have web access you can obtain the ShowMe TV software version 1 2 1 for Solaris 7 from the Solaris Computer Systems Supplement CD that accompanies the operating environment software Contact your Sun sales representative to obtain the supplement CD if you did not receive it Accessing ShowMe TV Software There are two ways to access the ShowMe TV software The first way does not require any software installation procedure on your part 1 If you or your system administrator has stored the ShowMe TV player in a mounted exported file system you can already access this software without any installation Consult your system administrator to determine if this applies to you and if the ShowMe TV player version is correct Sun Enterprise 220R
105. e UltraSCSI data cable from connector J1801 2 Remove the three screws securing the main logic board to the back panel Small arrows on the back panel point to the screws you must loosen 3 Slide the main logic board away from the back panel until it clears the notched hold down tabs Servicing the Main Logic Board and Components 117 4 Lift the main logic board out of the system 5 Place the main logic board on an antistatic mat 6 If you are replacing this main logic board note the serial port and flash PROM jumper settings See Section 3 15 How to Set the Serial Port Jumpers on page 122 and Section 3 16 How to Set the Flash PROM Jumpers on page 124 118 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 13 3 What Next To replace the main logic board complete this task m Section 3 14 How to Replace the Main Logic Board on page 119 3 14 3 14 1 gt gt gt 3 14 2 How to Replace the Main Logic Board Before You Begin All removable components should have been removed from the old main logic board prior to removing the board from the system You can transfer the components to the replacement board after it is installed in the system For more information see m Section 3 13 How to Remove the Main Logic Board on page 116 Caution Use an antistatic mat when working with the main logic board An antistatic mat provides the cushioning required to protect th
106. e accompanying installation booklet Instructions for using the ftp command to copy the software from a server are provided below If you need further assistance please consult your system administrator Note If the AnswerBook2 server is also a file server you can copy the tar file using the Solaris cp command instead of using ftp 1 Log in as the root user of your system You must have root access to your system to install software on it Type hostname console login root password password Video Player Help 293 hostname su password password 2 To retrieve the client software via FTP follow these steps a Activate the FTP program by typing this command ftp servername Where servername is the hostname of the AnswerBook2 server b The FTP program will request that you type in your user name and password Name username Password password c While in the FTP environment type these commands ftp gt binary ftp gt get smtvtmp smtv tar tmp smtv tar ftp gt bye The FTP program will close 3 To extract the contents of the smtv tar file type tar xvf tmp smtv tar tmp 4 Install the ShowMe TV package Type pkgadd d tmp SUNWsmtvh SUNWsmtvr SUNWsmtvu The packages are installed in your opt directory by default however the pkgadd command gives you the option to select a directory other than opt 294 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 Log
107. e board to prevent the main logic board from flexing and to provide antistatic protection Caution Perform this procedure on a workbench Sun Microsystems does not support changing the main logic board while the system is installed in a rack Caution Do not attempt to install components on the main logic board while it is outside the system Doing so can damage the main logic board Be sure to complete this task before starting the procedure m Section 2 1 How to Power Off the System on page 54 What to Do 1 Remove the main logic board from its antistatic packaging and place it on an antistatic mat Caution Handle the main logic board by the back panel or edges only 2 Set the jumper settings on the replacement main logic board so that they match the jumper settings on the original main logic board Servicing the Main Logic Board and Components 119 See Section 3 15 How to Set the Serial Port Jumpers on page 122 and Section 3 16 How to Set the Flash PROM Jumpers on page 124 3 Position the replacement main logic board in the chassis Align the notches on the sides of the board with the corresponding tabs on the chassis 4 Slide the main logic board toward the back of the system 120 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 14 3 Ensure that each connector on the main logic board slides through the corresponding cutout in the chassis back panel Replace the th
108. e duration of the testing If the system passes all POST diagnostic tests all four LEDs light again and then go off Once the system banner appears on the monitor screen the keyboard LEDs assume their normal functions and should no longer be interpreted as diagnostic error indicators If the system fails any test one or more LEDs will light to form an error code that indicates the nature of the problem Note The LED error code may be lit continuously or for just a few seconds so it is important to observe the LEDs closely while POST is running The following table provides error code definitions Caps Lock Compose Scroll Lock Num Lock Failing FRU On Off Off Off Main logic board Off On Off Off CPU module 0 Off On On Off CPU module 1 On Off Off On No memory detected Diagnostics and Troubleshooting 213 Caps Lock Compose Scroll Lock Num Lock Failing FRU On On On On Memory bank 0 On On Off On Memory bank 1 On On On Off Memory bank 2 On On On On Memory bank 3 Off Off Off On NVRAM Note The Caps Lock LED flashes on and off to indicate that POST diagnostics are running all other LEDs are off When the LED lights steadily it indicates an error 7 12 1 3 Power Supply LEDs Power supply LEDs are visible from the front of the system when the doors are open The following figure shows the LEDs on the power supply in bay 1 Fower supply 1 OC Status Green Fault g Yellow AC Freserti Green Power supply 214
109. e protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 21 Shielded Cables Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI 22 DOC Class A Notice Avis DOC Classe A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada t I OLvC 972 VCCI DT 723A VCCI Z2 2 Bb 2 74XZ BRUTT a Rad FO KATE MEETS CEDEX F dOH H2 214US3 DREUX FAURE se A EB tll EZ VCCI DIRE ICED lt 27 24 A en RE CT COR CARRERE CENID CRE eS EE OF CEM HORT TORE AAS AR ET
110. e required to install and service the system m Screwdriver Phillips 1 m Screwdriver Phillips 2 Preparing to Service the System 77 m Screwdriver long flat blade 2 m Needle nose pliers m Wrench 5 16ths inch m Wrench 1 2 inch m Electrostatic discharge mat Sun part number 250 1088 or equivalent m Grounding wrist or foot strap The latter two items help protect the server against damage due to electrostatic discharge For more information see Section 2 8 How to Avoid Electrostatic Discharge on page 69 How to Remove the System From the Rack You must remove the system from the rack when removing and replacing the main logic board You can perform all other procedures while the system is still attached to the rails extended from the rack If you want to remove the system from the rack for any other reason follow the instructions in this section Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment Caution The chassis is heavy Two people are required to remove the system from the rack enclosure in the following procedure Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 14 1 2 14 2 Before You Begin Complete these tasks m Identify a helper to assist you in removing the system m Section 2 4 How to Position the System for S
111. e sure that the AC power cord s has been disconnected from the system before continuing Attempting to remove the power distribution board while the AC power cord is plugged into a power source can result in serious personal injury 9 Remove the left when looking from the back of the system AC power connector assembly from the chassis Keep the cable attached to the connector assembly Use a Phillips 2 screwdriver to remove the screw Set the end of the cable aside in the back of the system so that the cable doesn t interfere with lifting the power distribution board out of the chassis Removing and Replacing Backplanes and Cables 149 10 Remove the seven screws securing the power distribution board to the chassis 150 Sun Enterprise 220R Server Service Manual January 2000 Revision A Shere 11 Adjust the cable connected to the center AC power connector assembly so that it doesn t interfere with lifting the power distribution board out of the chassis 12 Lift the power distribution board out of the chassis Place it on an antistatic mat What Next To replace the power distribution board complete this task m Section 5 4 How to Replace the Power Distribution Board on page 151 5 4 5 4 1 How to Replace the Power Distribution Board Before You Begin Complete this task Removing and Replacing Backplanes and Cables 151 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 sys
112. efore You Begin 88 3 1 2 What to Do 88 3 1 3 What Next 89 3 2 How to Install a Memory Module 90 3 2 1 Configuration Rules 90 3 2 2 Before You Begin 91 3 2 3 What to Do 92 3 2 4 What Next 93 3 3 How to Remove a PCI Card 94 3 3 1 Before You Begin 94 Contents 5 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 3 2 What to Do 94 3 3 3 What Next 96 How to Install a PCI Card 97 3 4 1 Before You Begin 97 3 4 2 What to Do 97 3 4 3 What Next 99 How to Remove a CPU Module 100 3 5 1 Before You Begin 100 3 5 2 Whatto Do 100 3 5 3 What Next 102 How to Install a CPU Module 102 3 6 1 Before You Begin 102 3 6 2 Whatto Do 103 3 6 3 What Next 106 How to Remove the NVRAM TOD Module 106 3 7 1 Before You Begin 106 3 7 2 Whatto Do 106 3 7 3 What Next 107 How to Replace the NVRAM TOD Module 108 3 8 1 Before You Begin 108 3 8 2 What to Do 108 3 8 3 What Next 109 How to Remove the Air Guide 110 3 9 1 Before You Begin 110 3 9 2 Whatto Do 110 39 3 What Next 111 How to Replace the Air Guide 111 3 10 1 Before You Begin 111 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 102 What to Do 111 3 103 What Next 112 3 11 How to Remove the CPU Card Cage Assembly 112 3 111 Before You Begin 112 3112 What to Do 112 3113 What Next 113 3 12 How to Replace the CPU Card Cage Assembly 114 3 121 Before You Begin 114 3122 What to Do 114 3 123 What Next 115 3 13 How to Remove the Main Logic Board 116 3 13 1 Before You Begin 116 3 132 Wh
113. einstall the disk drives it is important to return each drive to its original location 5 1 2 What to Do 1 Disconnect the I O power cable from the UltraSCSI backplane at connector J0101 See Step 4 for the location of the UltraSCSI backplane in the system 401 01 MN on men Le et 2 Disconnect the UltraSCSI data cable from the UltraSCSI backplane at connector J0102 Press the levers on the sides of the backplane connector 3 Disconnect the removable media SCSI cable from the UltraSCSI backplane at connector J0302 142 Sun Enterprise 220R Server Service Manual January 2000 Revision A 4 Remove the two Phillips screws that secure the UltraSCSI backplane to the chassis 5 Remove the backplane from the chassis Place the backplane on an antistatic mat 5 1 3 What Next To replace the UltraSCSI backplane complete this task m Section 5 2 How to Replace the UltraSCSI Backplane on page 144 Removing and Replacing Backplanes and Cables 143 5 2 How to Replace the UltraSCSI Backplane 5 2 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 5 2 2 What to Do 1 Position the UltraSCSI backplane in place behind the disk drive bay in the chassis 2 Replace the two Phillips screws that secure the UltraSCSI backplane to the chassis 144 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 Connect the Ul
114. endo el m todo indicado por las disposiciones vigentes Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario afiadir tarjetas memoria 0 dispositivos de almacenamiento internos Asegtrese de cerrar la tapa superior antes de volver a encender el equipo Precauci n Es peligroso hacer funcionar los productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar dafios personales o perjudicar el funcionamiento del equipo Aviso de cumplimiento con requisitos de laser Los productos Sun que utilizan la tecnologia de laser cumplen con los requisitos de l ser de Clase 1 Safety Agency Compliance Statements 41 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Precauci n El manejo de los controles los ajustes o la ejecuci n de procedimientos distintos a los aqui especificados pueden exponer al usuario a radiaciones peligrosas GOST R Certification Mark TT Nordic Lithium Battery Cautions Norge ADVARSEL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren 42 Sun Enterprise 220R Server Service Manual January 2000 Revision A Sverige VARNING Explosionsfara vid felaktigt batteribyte Anvand samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvant batteri enlig
115. ents 95 3 3 3 What Next To install a PCI card complete this step m Section 3 4 How to Install a PCI Card on page 97 96 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 4 How to Install a PCI Card 3 4 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Read the documentation supplied with the PCI card for information about jumper settings PCI slot requirements and cable connections For information about the system s PCI slots and locations see Section C 1 2 PCI Bus on page 253 3 4 2 What to Do 1 If you are installing a PCI card in an unused slot remove the corresponding filler panel from the back of the system Otherwise go to Step 2 a Remove the Phillips screw that secures the PCI filler panel to the system back panel b Lift out the filler panel Servicing the Main Logic Board and Components 97 2 Insert the PCI card into the appropriate slot on the main logic board a Insert the faceplate end of the card into the appropriate opening in the back panel If you are installing a PCI long card guide the opposite end of the PCI card into the card slot on the fan tray assembly b Push the card into the corresponding
116. er a MII port timing Automatic Negotiation Automatic negotiation controls the cable when a connection is established to a network device It detects the various modes that exist in the linked partner and advertises its own abilities to automatically configure the highest performance mode of inter operation namely 10BASE T 100BASE TX or 100BASE T4 in half and full duplex modes The Ethernet port supports automatic negotiation At power up an on board transceiver advertises 100BASE TX in half duplex mode which is configured by the automatic negotiation to the highest common denominator based on the linked partner 266 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 10 2 C 1 10 3 C 1 10 4 C 1 10 5 C 1 10 6 External Transceivers The following external transceivers are connected through the MII port m 6211 Micro 100BASE FX FastEthernet transceiver m CT4 1030 100BASE T4 transceiver m CFX 107X 100BASE FX transceiver m XF467A MII to AUI transceiver External Cables The MII port supports an 18 inch 0 5 meter long 40 conductor 20 signal ground STP cable The single ended impedance of the cable is 68 ohms 10 The propagation delay for each twisted pair measured from the MII connector to the PHY does not exceed 2 5 nanoseconds The RJ45 Ethernet port supports a Category 5 UTP cable for the 100BASE TX and a Category 3 4 or 5 UTP cable for the 10BASE T operation Note The maxi
117. erial Port B All Above Display this Menu Toggle script debug Enable External Loopback Tests Disable External Loopback Tests Enter 0 11 tests 12 Quit 13 Menu gt 79 2 Configuration Variable The following table provides information about the OpenBoot PROM configuration variable stored in NVRAM This variable affects the operation of OBDiag Use the printenvs command to show current values and the setenv command to set or change a value Both commands are described in Section 7 12 2 Software Commands on page 216 Variable Setting Description Default diag level off No tests are run at power up t m Performs minimal testing of core min functionality max Runs exhaustive tests for all functions except external loopbacks External loopback tests are not available 194 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 6 7 6 1 How to Use OpenBoot Diagnostics OBDiag When you turn on the system power OBDiag runs automatically if any of the following conditions apply m The diag switch OpenBoot PROM variable is set to true m You hold down the keyboard s Stop and D keys as you power on the system The systems s ok prompt will appear In the event of an automatic system reset POST diagnostics run under the following condition m The OpenBoot PROM variable diag switch is set to true You can also run OBDiag in an interactive mode and select which tests you want to per
118. erprise 220R Server Service Manual January 2000 Revision A A Achtung Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemsch den Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM H Warnung Die Verwendung von anderen Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel Safety Agency Compliance Statements 33 m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et a la fr quence indiqu es sur l amp tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un
119. erver Service Manual January 2000 Revision A Declaration of Conformity Compliance ID E220R Sun Razor Server This product has been tested and complies with the following rules and requirements EMC USA FCC Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation European Union EC This equipment complies with the following requirements of the EMC Directive 89 336 EEC 17 EN55022 CISPR22 1985 Class A Curtis Straus LLC Report No E990551 1 EN50082 1 IEC801 2 1991 8 kV Direct 15kV Air IEC801 3 1984 10 V m 80 AM at 1KHz IEC801 4 1988 4 0 kV Power Lines 1 kV Signal Lines IEC801 5 2 kV Power Lines L L L G 1 kV Signal Lines L G Shield G EN61000 3 2 TEC1000 3 2 1994 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 TEC950 1993 TUV Rheinland Certificate No pending EN60950 w Nordic Deviations CB Scheme Certificate No pending Supplementary Information This product was tested and complies with all the requirements for the CE Mark when connected to a Sun workstation or server 18 Sun Enterprise 220R Server Service Manual January 2000 Revision A But
120. ervice on page 60 Discuss the task and verify that your helper can safely lift and carry 34 lbs 17 kg which is approximately half the weight of a fully equipped system Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety Caution When completing a two person procedure always communicate your intentions clearly before during and after each step to minimize confusion What to Do 1 Position one person on each side of the system facing the system glides When you are both in position verify that your helper understands what to do with the system after you remove it Also agree on a route to follow and visually inspect it for potential safety hazards for example cables on the floor other people working in the vicinity and so on 2 Locate the flat spring catches on the inner glides Each person should visually locate one of the two flat spring catches that release the system from the rack glide One catch is attached to each inner glide as shown in the following figure Preparing to Service the System 79 80 Ee ae ee ee eee at i ee 3 Prepare to remove the system Each person should place one hand on the flat spring catch and their other hand beneath the chassis palm up ready to support the weight of the chassis 4 Simultaneously press in on both flat spring catches and slide the system out of the glides Each person p
121. est POST diagnostics m OpenBoot Diagnostics OBDiag m SunVTS software m Sun Enterprise SyMON SOftware POST iagnostics verify the core functionality of the system including the main logic board system memory and any on board I O devices You can run POST even if the system is unable to boot For more information about POST see Section 7 2 About Power On Self Test POST Diagnostics on page 187 OBDiag tests focus on system I O and peripheral devices Like POST you can run OBDiag even if the system is unable to boot For more information about OBDiag see Section 7 5 About OpenBoot Diagnostics OBDiag on page 192 The SunVTS system exerciser is a graphics oriented UNIX application that permits the continuous exercising of system resources and internal and external peripheral equipment For more information about SunVTS see Section 7 8 About SunVTS Software on page 206 UNIX based Sun Enterprise SYMON allows you to monitor the system hardware status and operating system performance of your server For information about SyMON see Section 7 11 About Sun Enterprise SYMON Software on page 211 Which method or tool you use to diagnose system problems depends on the nature of those problems m If your machine is not able to boot its operating system software you need to run POST and OBDiag tests m If your machine is healthy enough to start up and load its operating system software you can use Sun En
122. evices See one or more of the following for this information m Solaris Handbook for Sun Peripherals m AnswerBook online documentation for the Solaris software environment m Other software documentation that you received with your system Typographic and Command Entry Conventions Typeface or Meaning Examples Symbol AaBbCc123 The names of commands files and Edit your login file directories on screen computer Use 1s a to list all files output You have mail AaBbCc123 What you type when contrasted su with on screen computer output Password Sun Enterprise 220R Server Service Manual January 2000 Revision A Typeface or Meaning Symbol AaBbCc123 Book titles new words or terms words to be emphasized Command line command and variable entry replace the variable with a real name or value and then press the Return or Enter key Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser Related Documentation Examples Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Prompt machine_names machine_name The following documents contain topics that relate to the information in the Sun Enterprise 220R Server Service Manual Preface 47 Server rackmounting and setup Setting up and running the system features and options setup an
123. example shows a probe scsi all output message probe scsi output Diagnostics and Troubleshooting 223 ok probe scsi This command may hang the system if a Stop A or halt command has been executed Please type reset all to reset the system before executing this command Do you wish to continue y n n ok reset all ok probe scsi Primary UltraSCSI bus Target Uni Disk SEAGATE ST34371W SUN4 2G3862 Targe Uni Targe Uni Targe Uni Targe Uni ok Removable Tape ARCHIVE Python 02635 XXX5962 0 0 4 0 6 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 9 0 Disk SEAGATE ST34371W SUN4 2G7462 b 0 td at a Disk SEAGATE ST34371W SUN4 2G7462 probe scsi all output ok probe scsi all This command may hang the system if a Stop A or halt command has been executed Please type reset all to reset the system before executing this command Do you wish to continue y n y pci 1f 4000 scsi 4 1 Target 0 Unit 0 Disk SEAGATE ST39102LC SUN9 0G0828 Target 1 Unit 0 Disk SEAGATE ST39102LC SUN9 0G0828 Target 6 Unit 0 Removable Read Only deviceTOSHIBA XM6201TA SUN32XCD1103 ok 224 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 13 7 13 1 7 13 1 1 7 13 1 2 About Diagnosing Specific Problems Network Communications Failure Symptom The system is unable to communicate over the network Action Your system conforms to the Ethernet 10BASE T 100BASE TX standard
124. form The following procedure describes how to run OBDiag interactively from the system ok prompt What to Do Note Perform this procedure with the power on and the keyswitch in the Power On Off position 1 With the keyswitch in the Power On Off position press the Break key on your alphanumeric terminal keyboard or enter the Stop a sequence on a Sun keyboard To enter the Stop a sequence press the Stop key and the a key simultaneously The ok prompt is displayed 2 Optional Select a diagnostic level Three different levels of diagnostic testing are available for OBDiag see Section 7 7 How to Set the Diagnostic Level for POST and OBDiag on page 205 3 Atthe ok prompt type ok setenv diag switch true diag switch true Diagnostics and Troubleshooting 195 4 At the ok prompt type ok obdiag The OBDiag menu is displayed Note The OBDiag menu is built dynamically each time you run the obdiag command The exact number and order of menu items in the example might not match the menu items on your system OBDiag Menu PCI Cheerio EBUS DMA TCR Registers Ethernet Keyboard Parallel Port Serial Port A Serial Port B All Above Display this Menu Toggle script debug Enable External Loopback Tests Disable External Loopback Tests Enter 0 11 tests 12 Quit 13 Menu gt 5 Atthe OBDiag menu prompt type 14 to select toggle script debug Note Selecting toggle script debug enables verb
125. ge Removing and Replacing Miscellaneous Assemblies 179 3 Unscrew the hinge from the chassis flange Use a Phillips 2 screwdriver 180 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 9 3 What Next To replace a door complete this task m Section 6 10 How to Replace a System Door on page 181 6 10 How to Replace a System Door 6 10 1 What to Do 1 Position the door hinge on the chassis flange The hinge goes on the front of the chassis flange Removing and Replacing Miscellaneous Assemblies 181 2 Replace the two hinge screws securing the hinge to the chassis flange Use a Phillips 2 screwdriver 3 Replace the decorative panel on the chassis flange a Press the decorative panel into place on the chassis flange b Replace the washers on the back of the decorative panel captive screws Tighten the washers on the screws until the decorative panel is secure on the flange 182 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 10 2 4 Close and lock the system doors What Next To reassemble the system complete this task m Section 2 5 How to Slide the System Into the Rack on page 63 Removing and Replacing Miscellaneous Assemblies 183 184 Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 7 Diagnostics and Troubleshooting This chapter describes the diagnostic tools available for the system and provides an
126. gin If you have been working inside the system see m Section 2 7 How to Replace the System Cover on page 67 2 5 2 What to Do 1 Release the two flat spring catches that lock the system into its current position Press in on both spring catches to free the system glides One flat spring catch is attached to each inner glide on the system chassis as shown in the following figure Preparing to Service the System 63 OL TT NELLLLELLIELLLITLEL AEISIISIEISLISITSINISISIEIISLIIITINIEIILI 2 Slide the system chassis evenly into the rack enclosure until the system comes to a complete stop 3 Secure the system to the left and right vertical rails at the front of the rack Use a Phillips 2 screwdriver to tighten the four captive screws that secure the system in the rack enclosure These screws are in recessed access holes in the decorative panels affixed to the system s front panel 64 Sun Enterprise 220R Server Service Manual January 2000 Revision A De a T a L 2 T la E Q Q Es F G G E oy yf 4 Reconnect all external cables that were attached to the back panel of the system Examine each disconnected cable for information indicating the cable s origin and its terminating connection 5 Replace close and lock the rack enclosure door s as appropriate 2 5 3 What Next To power on the system see m Section 2 2 How to Power On the System on page 55 2 6 How
127. gnals Pin Signal Name Description 1 Pwr Power 2 Mdio Management data I O 3 Mdc Management data clock 4 Rxd3 Receive data 3 7 Rxd0 Receive data 0 8 Rx dv Receive data valid 9 Rx_clk Receive clock 10 Rx er Receive error 11 Tx_er Transmit error 12 Tx_clk Transmit clock 13 Tx_en Transmit data enable 14 Txd0 Transmit data 0 15 Txd1 Transmit data 1 16 Txd2 Transmit data 2 17 Txd3 Transmit data 3 18 Col Collision detected 19 Crs Carrier sense 20 Pwr Power 21 Pwr Power 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground Connector Signal Descriptions 243 Pin Signal Name Description 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 Gnd Ground 36 Gnd Ground 37 Gnd Ground 38 Gnd Ground 39 Gnd Ground 40 Gnd Power 244 Sun Enterprise 220R Server Service Manual January 2000 Revision A APPENDIX B System Specifications This appendix provides product specifications for the Sun Enterprise 220R server m Section B 1 1 Physical Specifications on page 245 m Section B 1 2 Electrical Specifications on page 245 m Section B 1 3 Environmental Specifications on page 246 B 1 Reference for System Specifications B 1 1 Physical Specifications The dimensions and weight of the system are as follows Specification U S A Metric Height 7 00 inches 17 8 centimeters Width 17 25 inches 43 8 centimeters Depth 2
128. h a video player capable of playing AnswerBook2 videos you must do one or more of the following m Install ShowMe TV software if it is not already installed on your system m Configure your browser to use the installed ShowMe TV player m Make sure you have adequate space in your local system s tmp or swap directory See Section E 5 1 Video Files and Your System Resources on page 298 for more detailed information On a PC ActiveMovie should work with the supported platforms listed below If you do not have ActiveMovie on your system you must obtain it No special installation or configuration procedures are required With a PC ruming either Windows 95 or later or Windows NT software version 4 0 or a later compatible version the following browser video player combinations are supported m ActiveMovie and Netscape version 3 x or later m ActiveMovie and Internet Explorer version 4 0 or later Note Other browser player combinations may work but have not been tested Video Player Help 291 E 3 ES E32 292 Obtaining and Accessing the ShowMe TV Player on Solaris Systems If you are using a PC to access the AnswerBook2 documentation you do not need to read this section PC users can view online videos using ActiveMovie which is widely available but not supplied by Sun This section includes the following topics m Section E 3 1 Obtaining ShowMe TV Software on page 292 m Section E 3 2 Accessing ShowM
129. hical interface in the OpenWindows environment of the workstation 2 Remotely log in to the server as superuser root 3 Check whether SunVTS software is loaded on the server SunVTS is an optional package that may or may not have been loaded when the server software was installed For more information see Section 7 9 How to Check Whether SunVTS Software Is Installed on page 208 4 To start the SunVTS software type cd opt SUNWvts bin sunvts display local_hostname 0 Substitute the name of the server you are using for local_hostname Note that opt SUNWvts bin is the default bin directory for SunVTS software If you have installed SunVTS software in a different directory use the appropriate path instead When you start SunVTS software the SunVTS kernel probes the test system devices The results of this probe are displayed on the Test Selection panel For each hardware device on your system there is an associated SunVTS test 5 Fine tune your testing session by selecting only the tests you want to run Click to select and deselect tests A check mark in the box indicates the item is selected To selector deselectallthe testsinthe Memory group de ME AA To select or de select individual memor ytests 210 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 10 3 Results If SunVTS tests indicate an impaired or defective part see the procedures in this service manual or con
130. ial ports used for keyboard and mouse m N82077 diskette drive interface m IEEE 1284 parallel port interface Power Supply The system unit uses a 380 watt power supply that operates under the voltage range of 90 to 264 volts root mean square Vrms and a frequency range of 47 to 63 Hz The maximum input current is 6 3 The power supply continues to regulate all outputs for 20 milliseconds after AC power is removed 274 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 15 1 15 1 EA 15 2 Output Voltage VDC Maximum Current Regulation Band A 1 3 3 50 0 3 23 to 3 43 2 5 0 40 0 4 95 to 5 15 3 12 0 5 0 11 40 to 12 60 4 12 0 0 5 12 60 to 11 40 5 5 1 1 0 4 95 5 25 Note The combined power of output 1 and output 3 must be less than 320 watts Control Signals With the exception of the PowerOn signal all power supply control signals are at TTL signal levels Parameter Minimum Maximum VOH high level output voltage 2 4 VDC VOL low level output voltage 0 4 VDC VIH high level input voltage 2 0 VDC VIL low level input voltage 0 8 VDC Remote Enable PowerOn A remote interface can enable the DC outputs with a low signal to the PowerOn input and the DC outputs with a high signal to the PowerOn input The signal is interfaced to the power supply through the main logic board and the power distribution board System Unit Power Budget The following subsections present the system unit power
131. ideo demonstration This video file is very large loading it may take over a minute Click here for Appendix E Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 2 Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedures Except for removing and installing disk drives this system should be serviced by a qualified hardware service provider Please be sure to keep the following guidelines in mind Internal disk drives and power supplies are hot pluggable For the servicing of any other parts internal to the system you must first power off the system See Section 2 1 How to Power Off the System on page 54 Except for replacing the main logic board which is a workbench procedure this system is serviceable while installed in the rack See Section 2 4 How to Position the System for Service on page 60 The following tasks are covered in this chapter Section 2 1 How to Power Off the System on page 54 Section 2 2 How to Power On the System on page 55 Section 2 3 How to Initiate a Reconfiguration Boot on page 58 Section 2 4 How to Position the System for Service on page 60 Section 2 5 How to Slide the System Into the Rack on page 63 Section 2 6 How to Remove the System Cover on page 65 Section 2 7 How to Replace the System Cover on page 67 Section 2 8 How to Avoid Electrost
132. in the file var adm messages The two firmware based diagnostic tools POST and OBDiag provide error messages either locally on the system console or terminal or in a remote console window through a tip connection These error messages can help to further refine your problem diagnosis The amount of error information displayed in diagnostic messages is determined by the value of the OpenBoot PROM variable diag verbosity See Section 7 5 2 Configuration Variable on page 194 for additional details 7 12 2 Software Commands System software provides Solaris operating system commands that you can use to diagnose problems and OBP commands that enable you to diagnose problems even if the Solaris operating environment is unavailable for any reason For more information on Solaris commands see the appropriate man pages For additional information on OBP commands see the OpenBoot 3 x Command Reference Manual An online version of the manual is included with the Solaris System Administrator AnswerBook that ships with Solaris software 7 12 2 1 Solaris prtdiag Command The prtdiag command is a UNIX shell command used to display system configuration and diagnostic information such as m System configuration including information about clock frequencies CPUs memory and I O card types m Diagnostic information m Failed field replaceable units FRUs To run prtdiag type usr platform sun4u sbin prtdiag 216 Sun Enterprise 220
133. in the probe scsi output example on Section 7 1 About Diagnostic Tools on page 186 is printed out If the device responds and a message is displayed the system SCSI controller has successfully probed the device This indicates that the main logic board is operating correctly a If one drive does not respond to the SCSI controller probe but the others do replace the unresponsive drive b If only one internal disk drive is configured with the system and the probe scsi all test fails to show the device in the message replace the drive c If the problem is still evident after replacing the drive replace the main logic board d If replacing both the disk drive and the main logic board does not correct the problem replace the associated UltraSCSI data cable and UltraSCSI backplane 228 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 13 4 7 199 7 13 6 SCSI Controller Failures To check whether the main logic board SCSI controllers are defective test the drive response to the probe scsi command To test additional SCSI host adapters added to the system use the probe scsi all command You can use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values See Section 7 12 2 3 OBP printenv Command on page 220 for more information 1 At the ok prompt type
134. introduction to using these tools The chapter also provides information about error indications and software commands to help you determine what component of the system you need to replace With the exception of internal disk drives in the Sun Enterprise 220R server all other component installation or replacement must be performed by a qualified service provider The following tasks are covered in this chapter Section 7 3 How to Use POST Diagnostics on page 188 Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 Section 7 7 How to Set the Diagnostic Level for POST and OBDiag on page 205 Section 7 9 How to Check Whether SunVTS Software Is Installed on page 208 Section 7 10 How to Use SunVTS Software on page 209 Other information covered in this chapter includes Section 7 1 About Diagnostic Tools on page 186 Section 7 2 About Power On Self Test POST Diagnostics on page 187 Section 7 5 About OpenBoot Diagnostics OBDiag on page 192 Section 7 8 About SunVTS Software on page 206 Section 7 11 About Sun Enterprise SYMON Software on page 211 Section 7 12 About Troubleshooting Your System on page 211 Section 7 13 About Diagnosing Specific Problems on page 225 Tel About Diagnostic Tools The system provides both firmware based and software based diagnostic tools to help you identify and isolate hardware problems These tools include m Power on self t
135. ip s d un interrupteur VEILLEUSE H Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert 4 mettre le produit hors tension Veillez donc a installer le produit 4 proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le chassis du systeme n est plus alimente Batterie au lithium Attention sur les cartes CPU Sun une batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces remplagables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger 36 Sun Enterprise 220R Server Service Manual January 2000 Revision A Bloc batterie A Attention Les unit s Product Name contiennent une batterie tanche au plomb produits nerg tiques portatifs ATLCO2V50 Il existe un risque d explosion si ce bloc batterie est manipul de fa on erron e ou mal mis en place Ne remplacez ce bloc que par un bloc batterie Sun Microsystems du m me type Ne le d montez pas et n essayez pas de le recharger hors du syst me Ne faites pas br ler la batterie mais mettez la au rebut conform ment aux r glementations locales en vigueur Couvercle Pour ajouter des c
136. is used to mount the drive The following table lists the supported hard drives Form Factor Disk Drive Wide RPM Average Seek g Capacity Time Read Dimension i Write 1 00 inch 2 54 9 1 Gbytes Yes 10K 5 4 msec 6 2 cm msec 1 00 inch 2 54 18 Gbytes Yes 10K 7 5 msec 8 5 cm mses The 9 Gbyte 10K rpm Disk Drive Specifications SCA Interface part number 805 5637 provides installation instructions power requirements and performance data for the 9 1 Gbyte hard drive The 18 Gbyte 10K rpm Disk Drive Specifications part number 260 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 7 C 1 8 C 1 8 1 806 1057 provides installation instructions power requirements and performance data for the 18 Gbyte 10K rpm hard drive Other RMA Storage Device X Options The system unit supports other removable media assembly RMA storage device X options that you can install in the system unit in lieu of the CD ROM drive These storage device X options include the 12 24 Gbyte 4mm DDS3 tape drive For a listing of all X options refer to the product guide Keyboard and Mouse Port and Parallel Port The keyboard and mouse port as well as the parallel port interfaces are managed by the SuperlO component For a brief description of the SuperlO see Section C 1 13 SuperlO on page 274 Keyboard and Mouse Port The keyboard and mouse are connected to an 8 pin DIN connector located on the main logic board and to
137. lace the fan tray assembly complete this task m Section 6 4 How to Replace the Fan Tray Assembly on page 165 6 4 How to Replace the Fan Tray Assembly 6 4 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Removing and Replacing Miscellaneous Assemblies 165 6 4 2 What to Do 1 Position the fan tray approximately 2 inches 5 centimeters over its final location in the system chassis Route the UltraSCSI disk data cable flat under the tab on the side of the fan tray assembly Route the main power and keyswitch power button LED cables under the right notch on the fan tray assembly For information about cable locations see Section 5 5 How to Connect the System Cables on page 155 Route the I O power cableunder the left notch on the fan tray assembly Lower the fan tray into place in the system chassis Align the tabs on the fan tray assembly with the notches on the chassis Make sure that you keep the UltraSCSI data cable flat against the side of the fan tray assembly 166 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 4 3 Note As you lower the fan tray assembly ensure that the cables remain properly routed under their notches on the fan tray assembly 6 Tighten the two captive Phillips screws securing the fan tray assembly to the chassis What Next To reassemble the system complete this task
138. laris System Administrator AnswerBook that ships with Solaris software 3 Install a local graphics console on your server The server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on a server you must install a graphics frame buffer card into a PCI slot and attach a monitor mouse and keyboard to the appropriate back panel ports For detailed instructions see Section 2 12 How to Configure a Local Graphics Console on page 75 Preparing to Service the System 73 2 11 2111 2 112 How to Attach an Alphanumeric Terminal Before You Begin If your server is configured without a local graphics console you need to attach an alphanumeric ASCII terminal or establish a tip connection to the server in order to install the system software and to run diagnostic tests For background information see Section 2 10 About Communicating With the Server on page 73 Alternatively you can install a local graphics console on the server see Section 2 12 How to Configure a Local Graphics Console on page 75 For information about establishing a tip connection see your Sun Enterprise 220R Server Owner s Guide or the OpenBoot 3 x Command Reference Manual an online version of which is included with the Solaris System Administrator AnswerBook that ships with Solaris software What to Do 1 Connect the terminal s data cable to serial por
139. lled For additional information see Servicing the Main Logic Board and Components 93 m Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 3 3 How to Remove a PCI Card 3 3 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 3 3 2 What to Do 1 Disconnect any external cable s attached to the faceplate of the PCI card 2 Disconnect any cables connected to the PCI internal connectors 3 Using a Phillips 2 screwdriver remove the screw that secures the card to the system back panel AN Caution Do not apply excessive force to one end or one side of the board Doing so could damage the card 94 Sun Enterprise 220R Server Service Manual January 2000 Revision A Pull the PCI card from its slot Hold the card by the faceplate and its opposite edge and pull upward while rocking the card from end to end until it is freed from its slot Place the PCI card on an antistatic mat If you are not replacing the PCI card cover the vacated space with a PCI filler panel a Slide the filler panel into the appropriate slot b Replace the Phillips screw that secures the filler panel to the system back panel Servicing the Main Logic Board and Compon
140. lose The drive handle begins to close as the drive engages its backplane connector Removing and Installing Storage Devices 131 4 2 3 8 Press the handle firmly toward the drive until the latch closes securing the drive in the bay 9 Close and lock the system doors Turn the keyswitch to the Locked position This locks the system front doors preventing access to the power supply s and to the disk drive s 10 If you are performing a hot plug installation complete the software part of the installation procedure For further information see your Sun Enterprise 220R Server Owner s Guide What Next When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see m Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 You must also perform a reconfiguration boot so that your system is able to recognize any new device s For additional information see m Section 2 3 How to Initiate a Reconfiguration Boot on page 58 4 3 4 3 1 132 How to Remove the Removable Media Assembly RMA Note The removable media assembly can include a CD ROM drive or a 4 mm tape drive Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2
141. ly 20 feet 6 meters with up to 12 Sun compensated devices Due to the considerably short bus length an approximately 32 inch 0 8 meter UltraSCSI compliant external cable is supported part number 530 2883 in addition to an approximate 6 5 foot 2 meter UltraSCSI compliant external cable part number 530 2884 Internal SCSI Subassembly The internal SCSI subassembly consists of two cable assemblies and two SCSI cards The SCSI subassembly is attached to the main logic board using an insulation displacement connector IDC receptacle attached to a 80 conductor cable In addition to the SCSI signals the 80 conductor cable carries system LED signals to the SCSI backplane card The IDC receptacle mates with a right angle plug that is mounted on the main logic board The 80 conductor cable attaches on the other end to the SCSI backplane card with another IDC connector The SCSI backplane card incorporates two SCA 2 connectors for mounting the hard drives a four circuit power connector to supply 5 VDC and 12 VDC power to the hard drives and a green right angle LED A 68 conductor cable exits the SCSI backplane card carrying 27 SCSI signals and the Termpower to the internal CD ROM drive or tape drive The SCSI backplane card houses the CD ROM drive connector and one SCSI bus terminator The Termpower is routed through the SCSI subassembly to connect to the terminator on the SCSI 270 Sun Enterprise 220R Server Service Manual January 2000
142. main logic board Functional Description 277 Paralel Port J2502 Keyboard hou se J2501 Serial Port Bottom 14003 Serial F ort E Top 14002 TFE 412301 Back Mill J21 01 278 Sun Enterprise 220R Server Service Manual January 2000 Revision A APPENDIX D Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together Part numbers are also provided D 1 Part Numbers The following items for the Sun Enterprise 220R server can be replaced at the customer site by a qualified service provider Note The part numbers listed in the following table are correct as of the service manual publication date but are subject to change without notice Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement part Category Part Part Number Main Logic Board Main Logic Board 501 4450 Components CPU Card Cage Not a FRU Air Guide Not a FRU NVRAM 525 1430 279 Category Part Part Number CPU Module 501 5539 64 MB DIMM 501 4280 128 MB DIMM 501 3136 Backplanes UltraSCSI Backplane 501 5505 Power Distribution Board 501 5506 DC to DC Converter 300 1455 VRM DC to DC Converter 375 0094 Storage Devices 9 GB 10K RPM UltraSCSI Disk Drive 540 3881 18 GB 10K RPM UltraSCSI Disk Drive 540 4177 12 24 GB 4mm DDS3 Tape Drive 370 2376 32X CD ROM Drive 370 3416 Miscellaneous Fan Tray Asse
143. mbly 540 4169 Assemblies Power Supply 300 1449 PCI Filler Panel Not a FRU RMA Filler Panel Plastic Not a FRU Panels and Doors Front Door Right 540 4186 Front Door Left 540 4230 RMA Bezel Plastic 530 2824 Key 250 1317 Internal Cables UltraSCSI Data Cable 530 2827 280 Sun Enterprise 220R Server Service Manual January 2000 Revision A Category Part Part Number RMA SCSI Cable 530 2826 1 0 Power Cable 520 2823 Main Power Cable 530 2828 CPU Power Sense Cable 530 2829 CPU Core Voltage Power Cable 530 2831 CPU Core Voltage Power Sense Cable 530 2842 Keyswitch Power Button LED Assembly 530 2824 Illustrated Parts Breakdown 281 282 Reference Number Part 1 Main Logic Board Components 2 Fan Tray Assembly 3 Power Distribution Board Sun Enterprise 220R Server Service Manual January 2000 Revision A Part Number See next illustration 540 4169 501 5506 Reference Number Part Power Distribution Board Cover UltraSCSI Backplane DC to DC Converter VRM DC to DC Converter Part Number Not a FRU 501 5505 300 1455 375 0094 Illustrated Parts Breakdown 283 Reference Number Part Part Number 1 Main Logic Board 501 4450 2 Air Guide Not a FRU 284 Sun Enterprise 220R Server Service Manual January 2000 Revision A Reference Number Part CPU Module CPU Card Cage 32 MB DIMM NVRAM Part Number 501 5539 Not a FRU 501 2622 525 1430 Illustrated Parts Breakdown 285 286
144. memory data bus The XB9 ASIC coordinates all buses which include the following memory data UPA_DATAO UPA_DATA1 UPA_DATA2 and UPA_DATA3 The memory module is arranged in four banks DIMMs are always accessed four at a time Consequently the DIMMs must be installed in groups of four quad and individual DIMMs within a bank must be of equal capacity The following figure illustrates the memory module functional block diagram Functional Description 255 MEM_ADDR MEM_RASA2 L NEM_RASAU_L H p WEM CASR2 L MEM_CASRO_L Memory interace WEM A SEL MEM_E_SEL MEMLALRD WEMLE_RD ME WLA WR WE M E NR nr Memory module MEM_DAT 2575 00 0 UPA DATA 65 000 UPA_DATAG 63 00 gt A Caution Failure to populate a DIMM bank with DIMMs of equal capacity will result in inefficient use of memory resource or system failure The following figure shows the system memory functional block diagram 256 Sun Enterprise 220R Server Service Manual January 2000 Revision A U01 c MEM_ADR_A MEM_ADR_ amp ee uns02 WEAL WERL ago L ere F i hEM_DAT CASO _L E 0_L Bel oui l MEM_oar MEM Dar RN JJ Banke Bank 3 IE 20 2 0 as A nn 0901 em 7 MEM_ADR_E MEMLADR_B WEEL fuoa p WEEL RAS2_L l mass to m Fe CAS2_L case L TT l MEM_DAT MEM D T a en Above Li J
145. mum cable segment lengths for the 100BASE TX and 10BASE TX are 300 feet 100 meters and 3000 feet 1000 meters respectively Connectors A 40 pin connector is used for the MII connector A standard 8 pin RJ45 connector with a shield is used for the AUI connector MII Power A regulated 5 VDC 5 voltage is supplied to the PHY IC over the load range of from 0 to 750 mA A 2 amp overcurrent protection circuit is provided by a polymer based resettable fuse to the MII supply voltage MII to AUI connection to a 10 Mbps medium attachment unit requires a supplemental power source to meet the AUI power supply requirements The MII AUI converter provides the necessary supplemental power MII Port Timing MII port timing encompasses two configurations involving the use of either an on board transceiver or external transceivers For either transceiver configuration the MII port timing is the same because MII operates with a 40 nanosecond cycle time Functional Description 267 MII is used to interconnect both integrated circuits and circuit assemblies This enables separate signal transmission paths to exist between the reconciliation sublayer embedded in the PCIO ASIC and a local PHY IC and between the reconciliation sublayer and a remote PHY IC The unidirectional paths between the reconciliation sublayer and the local PHY IC are composed of sections A1 B1 C1 and D1 The unidirectional paths between the reconciliation sublayer and the
146. n logic board and main logic board components For a list of part numbers for field replaceable units and optional equipment see Appendix D The following tasks are covered in this chapter Section 3 1 How to Remove a Memory Module on page 88 Section 3 2 How to Install a Memory Module on page 90 Section 3 3 How to Remove a PCI Card on page 94 Section 3 4 How to Install a PCI Card on page 97 Section 3 5 How to Remove a CPU Module on page 100 Section 3 6 How to Install a CPU Module on page 102 Section 3 7 How to Remove the NVRAM TOD Module on page 106 Section 3 8 How to Replace the NVRAM TOD Module on page 108 Section 3 9 How to Remove the Air Guide on page 110 Section 3 10 How to Replace the Air Guide on page 111 Section 3 11 How to Remove the CPU Card Cage Assembly on page 112 Section 3 12 How to Replace the CPU Card Cage Assembly on page 114 Section 3 13 How to Remove the Main Logic Board on page 116 Section 3 14 How to Replace the Main Logic Board on page 119 Section 3 15 How to Set the Serial Port Jumpers on page 122 Section 3 16 How to Set the Flash PROM Jumpers on page 124 87 3 1 SL gt gt 88 How to Remove a Memory Module Memory modules for this system are dual inline memory modules DIMMs Each DIMM bank must contain four DIMMs of equal density for example four 64 Mbyte DIMMs to function properly Supported D
147. n page 302 m Section E 5 6 Playing the Movies From the AnswerBook2 CD on page 302 Video Files and Your System Resources On Sun systems the video files are loaded into your AnswerBook2 server s directory Each video file in this AnswerBook2 document can be as large as 60 Mbytes The size of the video file is displayed next to its video icon in the AnswerBook2 documentation When you click on the video icon AnswerBook2 downloads the file to your local system s tmp or swap directory and then launches the video player for which your browser is configured On Sun systems usually the system administrator often configures the tmp or swap directory to be about twice the capacity of the system memory On the Sun system where you will be viewing these videos make sure that the system administrator configures the system tmp or swap directory to support playing video files as large as 60 Mbytes When you quit the video player the tmp or swap space is released If you do not quit the player then it is possible for your tmp or swap directory to become full We recommend that you quit the player after watching each video Improving File Loading Time Downloading video files can take a few minutes depending on the size of the file and the amount of network traffic Because load time is so dependent on your network environment it is impossible to be more specific The status bar at the Sun Enterprise 220R Server Service Manual
148. nformation about cable connector locations see Section 5 5 How to Connect the System Cables on page 155 Connectors are keyed and attach in only one way 7 Connect the CPU core voltage power sense cable to the power distribution board at connector J0203 8 Connect the main power cable to the power distribution board at connectors J0201 and J0207 154 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 4 3 9 Connect the CPU power sense cable to the power distribution board at connectors J0205 and J0206 10 Connect the keyswitch power button LED cable to the power distribution board at connector J0500 11 Connect the I O power cable to the power distribution board at connector J0210 12 Connect the UltraSCSI data cable to the main logic board at connector J1801 What Next To reassemble the system complete this task m Section 6 4 How to Replace the Fan Tray Assembly on page 165 m Section 6 2 How to Install a Power Supply on page 162 ons 5 5 1 Doe How to Connect the System Cables This section provides an overview of cable connector locations and cable routing Procedures for removing and replacing specific cables are covered within the removal and replacement process of the assemblies with which these cables are associated Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for
149. nuary 2000 Revision A CHAPTER 4 Removing and Installing Storage Devices This chapter describes how to remove and install the system s storage and removable media devices For a list of part numbers for field replaceable units and optional equipment see Appendix D The following tasks are covered in this chapter m Section 4 1 How to Remove a Disk Drive on page 127 m Section 4 2 How to Install a Disk Drive on page 130 m Section 4 3 How to Remove the Removable Media Assembly RMA on page 132 m Section 4 4 How to Replace the Removable Media Assembly RMA on page 135 m Section 4 5 How to Remove a CD ROM or Tape Drive on page 138 m Section 4 6 How to Install a CD ROM or Tape Drive on page 139 4 1 How to Remove a Disk Drive The system s disk hot plug feature lets you remove a disk drive without shutting down the operating system or turning off the system power For more information see your Sun Enterprise 220R Server Owner s Guide 4 1 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 127 4 1 2 128 Note If the system is set up without a local graphics console terminal or monitor you need to set up one of these options in order to issue software commands For more information see Section 2 10 About Communicating With the Server on page 73 What to Do 1 Prepare the system for disk removal The hot pl
150. ocedures a Removing and replacing the power distribution board a Removing and replacing the main logic board m Removing and installing a power supply The AC power cord provides a discharge path for static electricity so it should remain plugged in except when you are servicing the parts noted above 2 Use an antistatic mat or similar surface Preparing to Service the System 69 When performing any service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The following items can be used as an antistatic surface The bag used to wrap a Sun replacement part The shipping container used to package a Sun replacement part Sun electrostatic discharge ESD mat part number 250 1088 available through your Sun sales representatives Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap 4 Detach both ends of the strap after you have completed the installation or service procedure 70 Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 8 3 What Next To reassemble the system see m Section 2 7 How to Replace the System Cover on page 67 2 9 About the Status and Control Panel The status and control panel includes two LED indicators an
151. ock is generated from the serial port controller When the clock is generated from an external source the synchronous ports operate at up to 384 Kbaud Clock generation is accurate within 1 percent for any rate that is generated between 50 Kbaud and 256 Kbaud Asynchronous Rates The serial asynchronous ports support twenty baud rates that are all exact divisors of the crystal frequency with exception for 110 which is off by less than 1 percent Baud rates include 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 Slew Rate and Cable Length The maximum RS 423 cable length is 118 feet 30 meters and the maximum RS 232 cable length is 50 feet 15 24 meters The slew rate changes depending on the speed For speeds less than 100 Kbaud the slew rate is set at 5 VDC per microsecond For rates greater than 100 Kbaud the slew rate is increased to 10 VDC per microsecond This allows maximum performance for the greater baud rates and better signal quality at the lesser baud rates Ethernet The system unit supports 10 Mbps 10BASE T twisted pair Ethernet and 100 Mbps 100BASE TX media independent interface MII Ethernet with the use of a single magnetics module Twisted pair Ethernet is provided through an 8 pin RJ45 connector MII Ethernet is provided through a 40 pin MII connector The MII port allows connection to any cable medium including unshielded twisted pai
152. ompatible with all SPARC application code a Multimedia capable visual instruction set VIS m Multiprocessing support 254 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 4 m Glueless four processor connection with minimum latency m Snooping cache coherency a Four way superscalar design with nine execution units four integer execution units m Three floating point execution units m Two graphics execution units m Selectable little or big endian byte ordering m 64 bit address pointers 16 Kbyte non blocking data cache m 16 Kbyte instruction cache single cycle branch following m Power management m Software prefetch instruction support m Multiple outstanding requests Memory System The memory system consists of three components the QSC ASIC the XB9 ASIC and the memory module The QSC ASIC generates memory addresses and control signals to the memory module The QSC ASIC also coordinates the data transfers among the DIMMs through two 144 bit wide processor data buses UPA_DATABUSO and the 72 bit wide I O data bus UPA_DATABUSI DIMMs are organized in banks in groups of four quads DIMM capacities of 32 Mbyte 64 Mbyte and 128 Mbyte are supported by the memory module When all DIMM banks are populated with 128 Mbyte DIMMs maximum memory capacity is 2 Gbytes Organizing the four DIMM banks with 128 Mbyte plus ECC bit DIMMs allows data streams to be transferred on a 512 bit wide plus ECC
153. onnect each cable label it with a strip of masking tape indicating the cable s origin and its terminating connection Caution Do not disconnect the power cable s from the system power inlet s unless you are installing or replacing the power distribution board the main logic board or a power supply The power cord grounds the system 4 Loosen the four captive screws that secure the system to the left and right vertical rails at the front of the rack Sun Enterprise 220R Server Service Manual January 2000 Revision A Use a Phillips 2 screwdriver to loosen the captive screws which are in recessed access holes in the decorative panels affixed to the system s front panel F G Q EC EG G E H giy 5 Slide the system chassis evenly out of the rack enclosure until the inner glides stop in the slide Grasp the system s front bezel and pull the system smoothly out of the enclosure Continue pulling the system until the back of the chassis clears the enclosure and you hear the flat spring catches in the glides engage with an audible clicking sound The system is then fully extended and secure Preparing to Service the System 61 2 4 3 What Next For information about sliding the system into the rack enclosure see m Section 2 5 How to Slide the System Into the Rack on page 63 62 Sun Enterprise 220R Server Service Manual January 2000 Revision A 25 How to Slide the System Into the Rack 2 5 1 Before You Be
154. onnectors J2902 and J2903 respectively are DB 25 type connectors located on the main logic board back panel Both serial ports conform to RS 423 RS 232 specifications 232 Sun Enterprise 220R Server Service Manual January 2000 Revision A A 2 1 Serial Port A and B Connector Diagram A 2 2 ICO tetett Serial port B Eee de der 221 4 i3009900040000001 Serial port 200 Ei 9 0 Ei 9 0 Ei 9 9 A 91 Serial Port Signals Pin Mnemonic Signal Name Description 1 Not None Connected 2 TXD Transmit Used by the data terminal equipment DTE Data to transmit data to the data circuit equipment DCE Except when control data is being sent RTS CTS and DCD must be ON for this line to be active 3 RXD Recive Data Used by the DCE in response to received data from the DTE 4 RTS Ready to Used by the DTE to condition the DCE for Send data transmission The transition to ON directs the DCE to go into transmit mode The transition to OFF directs the DCE to complete the transmission 5 CTS Clear to send Used by the DCE to indicate if it is ready to receive data from the DTE When CTS DSR RTS and DTR are ON the DCE is ready to transmit data received from the DTE across the communications channel When only CTS is ON the DCE is ready to accept dialing or control signals only When CTS is OFF the DTE should not transfer data across TXD Connector Signal Descriptions 233 234 Pin 10 11 12
155. oot Diagnostics tests to verify that the system functions correctly with the new part you have just installed For additional information see m Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 Servicing the Main Logic Board and Components 109 3 9 How to Remove the Air Guide 3 9 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 3 9 2 What to Do 1 Remove the Phillips screw attaching the air guide to the CPU card cage Y 2 Lift the air guide up from the CPU card cage 110 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 9 3 What Next To replace the air guide complete this task m Section 3 10 How to Replace the Air Guide on page 111 3 10 How to Replace the Air Guide 3 10 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 3 10 2 What to Do 1 Position the air guide on the CPU card cage assembly Align the two tabs on the top of the air guide with the slots on the CPU card cage assembly Servicing the Main Logic Board and Components 111 2 Replace the Phillips screw attaching the air guide to the side of the card cage 3 10 3 What Nex
156. ormance on page 298 E 1 2 PC Users You can view AnswerBook2 videos using ActiveMovie which is commonly available for Windows95 Windows NT and later compatible operating systems ActiveMovie configures itself automatically to your browser m If you are unsure of what the problem might be see Section E 2 Requirements for Playing Video on page 291 m If the movie files take several minutes to download if the color is not acceptable or if you get video but no audio see Section E 5 Improving Online Video Performance on page 298 290 Sun Enterprise 220R Server Service Manual January 2000 Revision A E 2 Requirements for Playing Video On both Sun systems and PCs you must configure the system on which you are viewing the videos with adequate memory and space in your local system s tmp or swap directory For more information about configuring systems see Section E 5 1 Video Files and Your System Resources on page 298 On a Sun system you will need to install the ShowMe TV software and configure one of the supported browsers listed below to use ShowMe TV With a Sun server running the Solaris 2 4 operating environment or later compatible version the following browser video player combinations are supported TM TM m ShowMe TV version 1 2 or later and Netscape version 3 x or later TM m ShowMe TV version 1 2 or later and HotJava version 1 1 or later If clicking on the video icon does not launc
157. ose test message displays 6 At the Enter prompt type the appropriate test number 196 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 6 2 7 6 3 OBDiag Tests The OBDiag tests are described in the following sections m Section 7 6 3 PCI Cheerio on page 197 m Section 7 6 4 EBus DMA TCR Registers on page 198 m Section 7 6 5 Ethernet on page 199 m Section 7 6 6 Keyboard on page 200 m Section 7 6 7 Mouse on page 200 m Section 7 6 8 Parallel Port on page 200 m Section 7 6 9 Serial Port A on page 201 m Section 7 6 10 Serial Port B on page 202 m Section 7 6 11 NVRAM on page 203 m Section 7 6 13 SCSI on page 203 m Section 7 6 14 All Above on page 203 Note The OBDiag Audio test is not available for this system PCI Cheerio The PCI Cheerio test performs the following diagnostics Test Function vendor_ID_test Verifies that the U2P ASIC vendor ID is 108e device ID test Verifies that the U2P ASIC device ID is 1000 mixmode read Verifies that the PCI configuration space is accessible as half word bytes by reading the EBus2 vendor ID address e2 class test Verifies the address class code Address class codes include bridge device 0 x B 0 x 6 other bridge device 0 x A and 0 x 80 and programmable interface 0 x 9 and 0 x 0 status_reg_walPerforms walk one test on status register with mask 0 x 280 U2P ASIC is accepting fast back
158. out as the root user Type When you have completed the installation you will need to configure your browser to use the ShowMe TV software See Section E 4 1 Configuring Web Browsers to Use ShowMe TV on page 295 E 4 E 4 1 E 4 1 1 Configuring Web Browsers to View AnswerBook2 Video After you have installed the ShowMe TV video player software for Solaris users and made it accessible to them see Section E 3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems on page 292 individual browsers need to be configured to use ShowMe TV PC users should configure their browsers to use ActiveMovie or another suitable MPEG1 video player The following instructions help you configure the HotJava and Netscape Navigator browsers to use ShowMe TV software Note Configuring web browsers other than HotJava or Netscape Navigator requires slightly different procedures Configuring Web Browsers to Use ShowMe TV To view AnswerBook2 videos users of Solaris systems must configure their browsers to use ShowMe TV software To Configure HotJava Browser 1 0 or 1 1 1 Log in to the client as a user hostname console login username password password continued Video Player Help 295 Continuation 2 Start the HotJava browser 3 From the Edit menu choose Preferences Viewer Applications The Viewer Applications window opens 4 Scroll through the large Content Types field to find MPEG Video
159. oved from the CPU card cage on the main logic board For information about the CPU module location see Section 3 6 How to Install a CPU Module on page 102 2 Pull the CPU module ejection levers up from the CPU module to disengage the module from its main logic board connector The ejection levers are located on each side of the front of each CPU module Rotate the levers away from the center of the CPU module 100 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 Grasp the upper corners of the CPU module and slide the module out of the CPU card cage 4 Place the CPU module on an antistatic mat Servicing the Main Logic Board and Components 101 3 5 3 What Next To install a CPU module complete this task m Section 3 6 How to Install a CPU Module on page 102 3 6 How to Install a CPU Module 3 6 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 The system supports one and two CPU module configurations When replacing or installing CPU modules you must fill the CPU slots in the following order System Configuration Main Logic Board CPU Slot One CPU CPU slot 0 Two CPUs CPU slots 0 and 1 102 Sun Enterprise 220R Server Service Manual J
160. position 2 2 22 1 How to Power On the System Before You Begin If a terminal or local console is not already connected to the system you need to install one before continuing the startup procedure For information see m Section 2 10 About Communicating With the Server on page 73 m Section 2 12 How to Configure a Local Graphics Console on page 75 Note Use the Reconfiguration Boot procedure instead of the power on procedure if you have just installed an internal or external device or any new part that plugs into the main logic board except a CPU or a DIMM See Section 2 3 How to Initiate a Reconfiguration Boot on page 58 for further information Preparing to Service the System 55 2 2 2 What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that the cover is properly installed 1 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the monitor or terminal A terminal or monitor is required for viewing system messages For setup instructions see Section 2 11 How to Attach an Alphanumeric Terminal on page 74 or Section 2 12 How to Configure a Local Graphics Console on page 75 3 Turn the front panel keyswitch to the Power On
161. r UTP shielded twisted pair STP and fiber optic accompanied by the appropriate external transceiver The system automatically senses an external transceiver thus disabling an on board transceiver The Ethernet circuitry design is based on a Quality Semiconductor PHY The PHY chip integrates a 100BASE TX physical coding sub layer PCS and a complete 10BASE T module in a single chip It provides a standard MII to Functional Description 265 C 1 10 1 communicate between the physical signaling and the medium access control layers for both 100BASE TX and 10BASE T operations The PHY IC interfaces to the 100 Mbps physical medium dependent transceiver Twister IC The 100BASE TX portion of the PHY IC consists of the following functional blocks m Transmitter m Receiver m Clock generation module m Clock recovery module The 10BASE T section of the PHY IC consists of the 10 Mbps transceiver module with filters The 100BASE TX transceiver is included in a separate Twister IC and features adaptive equalization baseline wander correction and transition time control on the output signals The 100BASE TX and 10BASE T sections share the following functional characteristics m PCS control m MII registers m IEEE 1149 1 controller JTAG compliance m IEEE 802 3u auto negotiation The next sections provide brief descriptions of the following m Automatic negotiation m External transceivers m External cables Connectors MII pow
162. r countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc TM The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto Californie 94303 4900 U S A Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre repro
163. r the OpenBoot PROM configuration variables shown in the following example boot the operating system log on as root and enter the following commands eeprom banner name Sun Enterprise 220R eeprom enclosure type 540 4284 eeprom energystar enabled false Verify the variable settings by running the eeprom command without any parameters as shown in the following example Diagnostics and Troubleshooting 219 eeprom scsi initiator id 7 keyboard click false keymap data not available ttyb rts dtr off false ttyb ignore cd true ttya rts dtr off false ttya ignore cd true ttyb mode 9600 8 n 1 ttya mode 9600 8 n 1 pcia probe list 1 pcib probe list 1 3 2 4 5 enclosure type 540 4284 banner name Sun Enterprise 220R energystar enabled false mfg mode off diag level min power cycles 35 system board serial 5014450071228 system board date 371c1bc9 fcode debug false output device screen input device keyboard load base 16384 boot command boot auto boot true watchdog reboot false diag file data not available diag device net boot file data not available boot device disk net local mac address false ansi terminal true screen columns 80 screen rows 34 silent mode false use nvramrc false 7 12 2 3 OBP printenv Command Io display the names current values and default values of the OpenBoot PROM configuration variables stored in NVRAM enter the OBP printenv command at the
164. r verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Achtung Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 betr gt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschlu des Netzkabels AN Achtung Sun Produkte sind f r den Betrieb an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Nicht alle Netzkabel haben die gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet Achtung Ihr Sun Ger t wird mit einem dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter Safety Agency Compliance Statements 31 AN Achtung Der Ein Aus Schalter dieses Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steck
165. rchitecture UPA provides a packet based interconnect between the UPA clients CPU modules U2P ASIC and UPA graphics cards Electrical interconnection is provided through four address buses and four data buses The four address buses are m UPA address bus 0 UPA_ADO m UPA address bus 1 UPA_AD1 m UPA address bus 2 UPA_AD2 m UPA address bus 3 UPA_AD3 The four data buses are m UPA data bus 0 UPA_DATAO m UPA data bus 1 UPA_DATA1 m UPA data bus 2 UPA_DATA2 m UPA data bus 3 UPA_DATA3 UPA_ADO and UPA_AD1 connect the QSC ASIC to the CPU modules and the U2P ASIC UPA_AD2 connects the QSC ASIC to the U2P ASIC UPA_AD3 connects the QSC ASIC to the UPA graphics Two processor data buses UPA_DATAO and UPA_DATAI are bidirectional 144 bit data buses 128 bits of data and 16 bits of ECC that connect each CPU module to the XB9 ASIC The I O data bus is a bidirectional 72 bit data bus 64 bits of data and 8 bits of ECC that connects the U2P ASIC and the UPA graphics UPA_DATA2 to the XB9 ASIC UPA_DATA3 The UPA graphics do not have ECC and therefore only consists of 64 bits of data The following table illustrates UPA slot number port addresses UPA Slot Number UPA Port ID lt 4 0 gt CPU module slot 0 0x0 CPU module slot 1 01 U2P ASIC Ox1F The following figure shows the data buses functional block diagram Sun Enterprise 220R Server Service Manual January 2000 Revision A UPA DATED UFA ADDR BUSO UPA_AD
166. ree screws securing the main logic board to the system back panel Connect the following internal cables to the main logic board The connectors are keyed to connect in only one way For information about cable connector locations see Section 5 5 How to Connect the System Cables on page 155 a Connect the main power cables to connectors J2902 and J2903 b Connect the CPU power sense cable to connector J2901 c Connect the UltraSCSI data cable to connector J1801 What Next Complete these tasks to reassemble the system Section 3 8 How to Replace the NVRAM TOD Module on page 108 Section 3 12 How to Replace the CPU Card Cage Assembly on page 114 Section 3 10 How to Replace the Air Guide on page 111 Section 3 6 How to Install a CPU Module on page 102 Section 3 2 How to Install a Memory Module on page 90 Section 3 4 How to Install a PCI Card on page 97 Section 2 7 How to Replace the System Cover on page 67 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the parts you have just installed For additional information see Section 7 6 How to Use OpenBoot Diagnostics OBDiag on page 195 You may also have to perform a reconfiguration boot so that your system is able to recognize any new parts For additional information see Section 2 3 How to Initiate a Reconfiguration Boot on page 58
167. rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n De acuerdo con la norma DIN 45 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A Safety Agency Compliance Statements 39 Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexion del cable de alimentaci n el ctrica Precauci n Los productos Sun est n dise ados para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio AN Precauci n No todos los cables de alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n Con el producto Sun se proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica
168. remote PHY IC are composed of sections A2 B2 C2 and D2 re EZ Recondliatio n sublayer PCIO ASIC n n ote C 1 11 SCSI The system unit implements a small computer system interface SCSI Fast 20 UltraSCSI parallel interface bus The UltraSCSI provides the following m Efficient peer to peer I O bus devices m Mechanical electrical and timing specification definition that support transfer rates of 20 or 40 Mbytes per second corresponding to the data path width of an 8 bit or 16 bit bus respectively m Peak bandwidth of 40 Mbytes per second with implemented 16 bit bus width The internal SCSI bus is terminated at each end One set of terminators is located close to the CD ROM drive connector on the CD ROM SCSI card A second set of terminators is located close to the 68 pin external SCSI connector 268 Sun Enterprise 220R Server Service Manual January 2000 Revision A External devices Inter nal SC 3 bus Externalta chassis C 1 11 1 Host Adapter The host adapter is a Symbios Logic PCI SCSI I O processor IC The host adapter and all target devices comply with the Fast 20 single ended drivers and receivers characteristics The electrical characteristics of the output buffers include Vol output low equals 0 to 0 5 VDC with Iol at 48 mA signal asserted Voh out high equals 2 5 to 3 7 VDC signal negated trise rising slew rate equals 520 mV per nanosecond maximum 0 7 to 2 3 VDC tfall
169. remove all removable components from it You can then transfer the components to the new main logic board after you install it Complete these tasks to remove the necessary components m Section 2 1 How to Power Off the System on page 54 m Section 2 14 How to Remove the System From the Rack on page 78 m Section 2 6 How to Remove the System Cover on page 65 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 m Section 3 1 How to Remove a Memory Module on page 88 m Section 3 3 How to Remove a PCI Card on page 94 m Section 3 7 How to Remove the NVRAM TOD Module on page 106 m Section 3 5 How to Remove a CPU Module on page 100 m Section 3 9 How to Remove the Air Guide on page 110 m Section 3 11 How to Remove the CPU Card Cage Assembly on page 112 Caution Do not attempt to remove components from the board after it has been removed from the system Doing so can damage the main logic board 116 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 13 2 What to Do 1 Disconnect the following internal cables from the main logic board Press the tab on the cable connector to detach each cable For information about cable connector locations see Section 5 5 How to Connect the System Cables on page 155 a Disconnect the main power cables from connectors J2902 and J2903 b Disconnect the CPU power sense cable from connector J2901 c Disconnect th
170. resses one spring catch and helps slide the system free of the outer glide supporting the weight of the system as it slides free of the glides 5 Set the system on a workbench or other stable surface 6 Slide the empty rack slides back into their protective outer glides Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 14 3 7 Reattach close and lock the rack doors as appropriate What Next For information about placing the system into the rack glides see m Section 2 15 How to Place the System Into the Rack Glides on page 81 2 15 gt 2 19 1 How to Place the System Into the Rack Glides This procedure assumes that the slide assembly is already installed in the rack For further information on assembling the slide assemblies and rack enclosures see the Sun Enterprise 220R Server Setup and Rackmounting Guide Caution The chassis is heavy Two people are required to place the system into the rack enclosure glides in the following procedure Before You Begin Complete the following tasks m Identify a helper to assist you in removing the system m Verify that your helper can safely lift and carry 34 lbs 17 kg which is approximately half the weight of a fully equipped system m Assemble the correct tools for the procedure See Section 2 13 Tools Required for Installation and Service on page 77 m Open and remove the rack enclosure front door Preparing to Service the
171. rror message on the system console that indicates the failing part A sample error message is provided below Power On Self Test Failed Cause DIMM U0702 or System Board ok POST status and error conditions are indicated by the general fault LED on the system front panel The LED flashes slowly to indicate that POST is running It remains lit if POST detects a fault If a Sun Type 5 keyboard is attached POST status and error indications are also displayed via the four LEDs on the keyboard When POST starts all four keyboard LEDs flash on and off simultaneously After that the Caps Lock LED flashes slowly to indicate POST is running If an error is detected the pattern of the lit LEDs provides an error indication See Section 7 12 1 Error Indications on page 212 for more information If POST detects an error condition that prevents the system from booting it halts operation and displays the ok prompt The last message displayed by POST prior to the ok prompt indicates which part you need to replace 7 4 How to Set Up a tip Connection A tip connection enables you to use a remote shell window as a terminal to display test data from a system Serial port A or serial port B of a tested system is used to establish the tip connection between the system being tested and another Sun system monitor or TTY type terminal The tip connection is used in a terminal window and provides features to help with the OBP To set up a tip connection
172. s used to interface to internal devices The second controller controller B is used to interface to external devices PCIO ASIC The PCI to EBus Ethernet controller PCIO ASIC bridges the PCI bus to the EBus enabling communication between the PCI bus and all miscellaneous I O functions as well as the connection to slower on board functions The PCIO ASIC also embeds the Ethernet controller UltraSPARC II Processor The UltraSPARC II processor is a high performance highly integrated superscalar processor implementing the SPARC V9 64 bit RISC architecture The UltraSPARC II processor is capable of sustaining the execution of up to four instructions per cycle even in the presence of conditional branches and cache misses This sustained performance is supported by a decoupled prefetch and dispatch unit with instruction buffer The UltraSPARC II processor supports both 2D and 3D graphics as well as image processing video compression and decompression and video effects through the sophisticated visual instruction set VIS VIS provides high levels of multimedia performance including real time video compression decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support The UltraSPARC II processor provides a 2 Mbyte ecache with an 300 MHz operating frequency UltraSPARC II processor characteristics and associated features include m SPARC V9 architecture compliant m Binary c
173. screw holes with the corresponding holes on the main logic board 114 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3123 3 Tighten the two captive screws that secure the CPU card cage assembly to the main logic board Use a Phillips 2 screwdriver to tighten the screws What Next Complete these tasks to reassemble the system m Section 3 6 How to Install a CPU Module on page 102 m Section 3 10 How to Replace the Air Guide on page 111 Servicing the Main Logic Board and Components 115 3 19 3 13 1 gt A How to Remove the Main Logic Board Before You Begin Caution Use an antistatic mat when working with the main logic board An antistatic mat provides the cushioning required to protect under the board to prevent the main logic board from flexing and to provide antistatic protection Caution Perform this procedure on a workbench Sun Microsystems does not support changing the main logic board while the system is installed in a rack The NVRAM TOD module contains the system host identification ID and Ethernet address You can migrate your NVRAM TOD module from your old board to preserve your host ID and Ethernet address However if you are replacing the NVRAM TOD module and want to retain the same host ID and Ethernet address on the new main logic board consult your authorized Sun sales representative or service provider Before you remove the main logic board you must
174. sed to send Datal and Data5 during reverse channel transfer Set low by the host to drive the peripheral into auto line feed mode during forward channel transfer During reverse channel transfer set low to indicate host can receive peripheral device data and then set high to acknowledge receipt of peripheral data Set low by the peripheral device to indicate an error during forward channel transfer In reverse channel transfer set low to indicate peripheral device has data ready to send to the host Used to send Data0 and Data4 Driven low by the host to reset peripheral Connector Signal Descriptions 241 Pin Mnemonic 17 PAR_IN_L 18 19 20 21 22 23 24 25 A 6 Signal Name Peripheral Input Low Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Description Set low by the host to select peripheral device for forward channel transfer Set high to indicate bus direction is from peripheral to host Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Reference for the Media Independent Interface MID Connector The media independent interface MII connector is located on the main logic board back panel A 6 1 MU Connector Diagram 21 242 Sun Enterprise 220R Server Service Manual January 2000 Revision A A 6 2 MII Connector Si
175. serious personal injury Note You need to remove the system power supplies before attempting to remove the power distribution board What to Do 1 Disconnect the CPU core voltage power cable and the CPU core voltage power sense cable from the power distribution board at connectors J0202 and J0203 For information about cable connector locations see Section 5 5 How to Connect the System Cables on page 155 Disconnect the UltraSCSI data cable from the main logic board at connector J1801 Disconnect the I O power cable from the power distribution board at connector J0210 Disconnect the main power cable from the power distribution board at connectors J0201 and J0207 Removing and Replacing Backplanes and Cables 147 5 Disconnect the CPU power sense cable from the power distribution board at connectors J0205 and J0206 6 Disconnect the keyswitch power button LED cable from the power distribution board at connector J0500 7 Loosen the three captive Phillips screws that secure the power distribution board cover panel to the chassis 8 Remove the power distribution board cover panel a Tilt the panel toward the back of the system approximately 30 degrees Hold the cover panel by the edge nearest the chassis front b Gently pull the cover panel forward and up out of the system Set the power distribution cover panel aside 148 Sun Enterprise 220R Server Service Manual January 2000 Revision A Caution B
176. t Complete the following task to reassemble the system Section 2 7 How to Replace the System Cover on page 67 3 11 How to Remove the CPU Card Cage Assembly 3 11 1 Before You Begin Complete these tasks Section 2 1 How to Power Off the System on page 54 Section 2 4 How to Position the System for Service on page 60 Section 2 6 How to Remove the System Cover on page 65 Section 2 8 How to Avoid Electrostatic Discharge on page 69 Section 3 5 How to Remove a CPU Module on page 100 Section 3 9 How to Remove the Air Guide on page 110 Note Remove all CPU modules prior to removing the card cage 3 11 2 What to Do 1 Loosen the two captive screws securing the CPU card cage assembly to the main logic board Use a Phillips 2 screwdriver to loosen the screws Lift the CPU card cage assembly from the main logic board 112 Sun Enterprise 220R Server Service Manual January 2000 Revision A 3 11 3 What Next To replace the CPU card cage assembly complete this task m Section 3 12 How to Replace the CPU Card Cage Assembly on page 114 Servicing the Main Logic Board and Components 113 3 12 How to Replace the CPU Card Cage Assembly 3 12 1 Before You Begin Complete this task m Section 2 8 How to Avoid Electrostatic Discharge on page 69 3 12 2 What to Do 1 Position the CPU card cage assembly on the main logic board 2 Align the CPU card cage assembly
177. t 13 Menu gt 1 TEST all_dma ebus_test SUBTEST dma_reg_test SUBTEST dma_func_test Enter 0 11 tests 12 Quit 13 Menu gt 7 6 5 Ethernet The Ethernet diagnostic performs the following tests Test Function my_channel_resdesets the Ethernet channel hme_reg_test Performs walk one on the following registers set global register 1 global register 2 bmac xif register bmac tx register and the mif register MAC_internal_1d pioxms Ethernet channel engine internal loopback 10_mb_xcvr_1ooablesttbsil0BASE T data present at the transmit MII data inputs to be routed back to the receive MII data outputs 100_mb_phy_1ooiablestMILtransmit data to be routed to the MII receive data path 100_mb_twister Fozxessithetwisted pair transceiver into loopback mode The following example shows the Ethernet diagnostic output message CODE EXAMPLE 7 2 Enter 0 11 tests 12 Quit 13 Menu gt 2 TEST ethernet_test SUBTEST my_channel_reset SUBTEST hme_reg_test SUBTEST global_regl_test SUBTEST global_reg2_test SUBTEST bmac_xif_reg_test continued Diagnostics and Troubleshooting 199 Continuation SUBTEST bmac_tx_reg_test SUBTEST mif_reg_test SUBTEST mac_internal_loopback_test SUBTEST 10mb_xcvr_loopback_test SUBTEST 100mb_phy_loopback_test Enter 0 12 tests 13 Quit 14 Menu gt 7 6 6 Keyboard The keyboard di
178. t To reduce the risk of electric shock and danger to personal health follow the instructions gt lee ES On Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system ly Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product 26 Sun Enterprise 220R Server Service Manual January 2000 Revision A Placement of a Sun Product A A Caution Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product Caution The workplace dependent noise level defined in DIN 45 635 Part 1000 must be 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements Power Cord Connection AN A Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Caution
179. t A on the server s back panel 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 000000000000 000000000 000 0000 0000 0000 0000 00000000 0 0000 000 0000 0000 0000 0000 0000 0000 00000 00 00 00 0000 0000 0000 0000 00000000000000 00 0000 0000 0000 00 00 0000 0000 000000 000 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 000 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 0000000 000 0000 0000 0000 0000 0000000000000 0000000 0000 0 000000000000 0000 000000000000 0000000000 0000000 0000 0000 0000 Z TPS m MI amp EEE PCI 1 PCI 2 PCI 3 PGI 4 he o 70000 0000 00000000 0000000 000 0000000000 0000 74 Sun Enterprise 220R Server Service Manual January 2000 Revision A 211 2 Connect the terminal s power cable to an AC outlet 3 Set the terminal to receive a At 9600 baud m An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information What Next You can now issue system commands from the terminal keyboard and view system messages Continue with your service or diagnostic procedure as needed 2 12 2 12 1 2 12 2 How to Configure a Local Graphics Console Before You Begin If your server is configured without a local graphics console you need to install one in order
180. t contains descriptions of each test SunVTS software runs in the SunVTS environment Each test description explains the various test options and gives command line arguments m SunVTS Quick Reference Card This card gives an overview of the main features of the SunVTS Open Look interface 7 9 How to Check Whether SunVTS Software Is Installed SunVTS software is an optional package that may or may not have been loaded when your system software was installed 7 9 1 Before You Begin To check whether SunVTS software is installed you must access your system either from a console or from a remote machine logged in to the system 7 9 2 What to Do 1 Type the following pkginfo 1 SUNWvts m If SunVTS software is loaded information about the package will be displayed m If SunVTS software is not loaded you ll see an error message ERROR information for SUNWvts was not found 2 If necessary use the pkgadd utility to load the SUNWvts package onto your system from the Sun Updates CD Note that opt SUNWvts is the default directory for installing SunVTS software 208 Sun Enterprise 220R Server Service Manual January 2000 Revision A 7 9 3 What Next For more information refer to the appropriate Solaris documentation as well as the pkgadd reference manual page 7 10 7 10 1 7 10 2 How to Use SunVTS Software Before You Begin If your system passes the firmware based diagnostics and boots the operating
181. t fabrikantens instruktion Danmark ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandoren Suomi VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Safety Agency Compliance Statements 43 44 Sun Enterprise 220R Server Service Manual January 2000 Revision A Preface The Sun Enterprise 220R Server Service Manual provides detailed procedures that describe the removal installation and replacement of serviceable parts and options in the Sun Enterprise 220R server This service manual also includes information about diagnostics and maintenance of the system This book is written for technicians system administrators qualified service providers and advanced computer system end users who have experience troubleshooting and replacing server hardware This manual presents information in a modular format designed to answer the type of questions that you might ask while servicing the Sun Enterprise 220R server Typically the modules cover specific tasks for a service related procedure for a specific component Service providers who would like more general information about the system should refer to the appropriate chapter or section in the Sun Enterprise 220R
182. tact your qualified Sun service provider to replace the defective part 7 11 About Sun Enterprise SYMON Software Sun Enterprise SYMON software is a GUI based diagnostic tool designed to monitor system hardware status and UNIX operating system performance It offers simple yet powerful monitoring capabilities that allow you to m Diagnose and address potential problems such as capacity problems or bottlenecks m Display physical and logical views of your exact server configuration Monitor your server remotely from any location in the network m Isolate potential problems or failed components For instructions about installing and using Sun Enterprise SyMON software see the Sun Enterprise SyMon User s Guide See the Web site www sun com symon for current software and documentation information 7 12 About Troubleshooting Your System The system provides the following features to help you identify and isolate hardware problems m Error indications a Software commands m Diagnostic tools This section describes the error indications and software commands provided to help you troubleshoot your system Diagnostic tools are covered in Section 7 1 About Diagnostic Tools on page 186 Diagnostics and Troubleshooting 211 712 1 12 1 1 7 12 12 Error Indications The system provides error indications via LEDs and error messages Using the two in combination you can isolate a problem to a particular field replace
183. tem before performing this procedure Attempting to replace the power distribution board while the AC power cord is plugged into a power source can result in serious personal injury A Caution Be sure that the AC power cord s is disconnected from the back of the 5 4 2 What to Do 1 Position the power distribution board in the chassis floor You may need to adjust the cable attached to the center AC power connector assembly so that it does not interfere with the positioning of the power distribution board 2 Replace the seven Phillips screws that secure the board to the chassis 3 Replace the AC power connector assembly and the cable attached to it Use a Phillips 2 screwdriver 152 Sun Enterprise 220R Server Service Manual January 2000 Revision A 4 Replace the power distribution board cover panel a Position the cover in place over the system chassis Hold the cover at an approximately 30 degree angle from the chassis aligning the slots on the cover with the tabs on the main logic board mounting plate b Lower the cover into place Make sure you insert the tabs on the cover into the slots on the main logic board mounting plate Removing and Replacing Backplanes and Cables 153 5 Tighten the three captive Phillips screws that secure the power distribution board cover panel to the system chassis 6 Connect the CPU core voltage power cable to the power distribution board at connector J0202 For i
184. ter operations blend operations and conditional writes in 3DRAM m 83 3 MHz UPA operation and 75 MHz 3DRAM operation a 3 3 VDC and 5 VDC for RAMDAC ASIC supply voltage Functional Description 273 C 1 12 6 C 1 13 C 1 14 RISC The reset interrupt scan and clock RISC ASIC implements four functions reset interrupt scan and clock Generation and stretching of the reset pulse is performed in this ASIC Interrupt logic concentrates 42 different interrupt sources into a 6 bit code which communicates with the U2P ASIC It also integrates a JTAG controller Highlights of the RISC ASIC features include m Determines system clock frequency Controls reset generation m Performs PCI bus and miscellaneous interrupt concentration for U2P m Controls flash PROM programming frequency margining and lab console operation m 33 MHz operation a 3 3 VDC and 5 VDC supply voltage SuperlO The SuperlO is a commercial off the shelf component that controls the keyboard diskette and parallel port interfaces It contains a DMA driven diskette controller two serial port controllers an IEEE 1284 parallel port interface and an IDE disk interface not currently used The SuperlO drives the various ports directly with some EMI filtering on the keyboard and parallel port signals Support for mixed voltage modes and power management features for low power operation are also included Features of the SuperlO include m Two independent ser
185. terprise SyMON software and SunVTS software to diagnose system problems The following chart provides an overview of when to use the various diagnostic tools to diagnose hardware problems 186 Sun Enterprise 220R Server Service Manual January 2000 Revision A Run O6Diag Replace part Sofware or disk problem 12 About Power On Self Test POST Diagnostics The POST diagnostic code resides in flash PROM on the main logic board The flash PROM that holds the POST code is known as the OpenBoot PROM OBP because it also holds the OpenBoot Diagnostic code POST tests the following system components each time the system is turned on or a system reset is issued CPU modules Diagnostics and Troubleshooting 187 m Memory modules m NVRAM m Main logic board POST reports its test results by flashing or steadily illuminating LEDs on the system s front panel If a keyboard is installed POST also displays test results on the keyboard LEDs See Section 7 12 1 Error Indications on page 212 for more information about LEDs and error messages POST displays detailed diagnostic and error messages on a local terminal if one is attached to the system s serial port A For information about running POST see Section 7 3 How to Use POST Diagnostics on page 188 7 3 How to Use POST Diagnostics When you turn on the system power POST diagnostics run automatically if any of the following conditions apply m The Open
186. than other online methods See Viewing the Collection From the CD in the appropriate Sun Enterprise Server Documentation Installation Guide Sun Enterprise 220R Server Service Manual January 2000 Revision A
187. the driver requests a locally generated clock Otherwise TXC echoes the modem generated clock The falling edge of the clock corresponds to the center of the data bit transmitted on TXD 25 Not None connected Reference for the Twisted Pair Ethernet TPE Connector The twisted pair Ethernet TPE connector is a RJ 45 type connector located on the main logic board back panel Connect only TPE cables into the TPE connector Connector Signal Descriptions 235 A 3 1 TPE Connector Diagram a 1 Aso TPE Connector Signals Pin Number Signal Name 1 tpe0 2 tpel 3 tpe2 4 Common mode termination 5 Common mode termination 6 tpe3 7 Common mode termination 8 Common mode termination Description Transmit data Transmit data Receive data Termination Termination Receive data Termination Termination A 4 Reference for the UltraSCSI Connector The Ultra small computer system interface UltraSCSI connector is located on the main logic board back panel 236 Sun Enterprise 220R Server Service Manual January 2000 Revision A A 4 1 UltraSCSI Connector Diagram ora 35 ES A 4 2 UltraSCSI Connector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 Gnd Ground 4 Gnd Ground 5 Gnd Ground 6 Gnd Ground 7 Gnd Ground 8 Gnd Ground 9 Gnd Ground 10 Gnd Ground 11 Gnd Ground 12 Gnd Ground 13 Gnd Ground 14 Gnd Ground 15 Gnd Ground 16 Gnd Ground 17 Termpower Termpower
188. tion like a mouse are also accessible through the serial port The additional speed of the serial port can be used to execute communications with a CSU DSU for a partial T1 line to the internet at 384 Kbaud per second EIA Levels Each serial port supports both RS 232 and RS 423 protocols RS 232 signaling levels are between 3 VDC and 15 VDC and 3 VDC and 15 VDC A binary 1 0012 is anything greater than 3 VDC and a binary 0 0002 is anything less than 3 VDC The signal is undefined in the transition area between 3 VDC and 3 VDC The line driver switches at 10 VDC and 10 VDC with a maximum of 12 VDC and 12 VDC in RS 232 mode RS 423 is similar except that signaling levels are between 4 VDC to 6 VDC and 4 VDC and 6 VDC The line driver switches at 5 3 VDC and 5 3 VDC with a maximum of 6 V and 6 VDC Switching from RS 232 to RS 423 protocol is accomplished by changing jumpers J2604 and J2605 Jumper positions 1 and 2 are for RS 232 and jumper positions 2 and 3 are for RS 423 264 Sun Enterprise 220R Server Service Manual January 2000 Revision A C 1 10 The preferred signaling protocol is RS 423 The higher voltages of R 232 make it difficult to switch at the higher baud rates The maximum rate for RS 232 is approximately 64 Kbaud while the maximum rate for RS 423 is 460 8 Kbaud The system default is set to RS 232 Synchronous Rates The serial synchronous ports operate at any rate from 50 Kbaud to 256 Kbaud when the cl
189. to Remove the System Cover N Caution Do not operate the system while the system cover is removed Preparing to Service the System 65 2 6 1 Before You Begin Complete this task m Section 2 4 How to Position the System for Service on page 60 2 6 2 What to Do 1 Unlock the system cover Use the front door key turn the key counterclockwise to release the system cover 2 Loosen the three captive screws securing the cover to the enclosure 3 Grasp the system cover by its sides and lift the cover upward and away from the front of the enclosure remove the cover and set it aside The system cover hinges on two cutouts in the enclosure back panel Lift the system cover away from the back of the enclosure 66 Sun Enterprise 220R Server Service Manual January 2000 Revision A 2 6 3 What Next You are now ready to install remove or replace components inside the system chassis To reassemble the system see m Section 2 7 How to Replace the System Cover on page 67 27 How to Replace the System Cover 2 21 Before You Begin A Caution Do not operate the system while the system cover is removed 2 7 2 What to Do 1 Insert the system cover into the recessed hinge cutouts on the back panel Grasp the system cover by its sides and lower the panel downwards and toward the front of the enclosure The system cover hinges on two recessed cutouts on the back panel of the enclosure Preparing to Servi
190. traSCSI data cable from the main logic board to connector J0102 on the UltraSCSI backplane The connector is keyed to attach in only one way Removing and Replacing Backplanes and Cables 145 D102 4 Connect the removable media assembly SCSI cable to connector J0302 on the UltraSCSI backplane The connector is keyed to attach in only one way 5 Connect the I O power cable to connector J0101 on the UltraSCSI backplane The connector is keyed to attach in only one way 5 2 3 What Next To reassemble the system complete these tasks m Section 2 7 How to Replace the System Cover on page 67 m Section 4 2 How to Install a Disk Drive on page 130 146 Sun Enterprise 220R Server Service Manual January 2000 Revision A 5 3 5 3 1 5 3 2 How to Remove the Power Distribution Board Before You Begin Complete these tasks Section 2 1 How to Power Off the System on page 54 Section 6 1 How to Remove a Power Supply on page 160 Section 2 4 How to Position the System for Service on page 60 Section 2 6 How to Remove the System Cover on page 65 Section 2 8 How to Avoid Electrostatic Discharge on page 69 Section 6 3 How to Remove the Fan Tray Assembly on page 164 Caution Unplug the AC power cord s from the back of the system before performing this procedure Attempting to remove the power distribution board while the AC power cord is plugged into a power source can result in
191. two serial ports on the SuperlO component Each serial port on the SuperlO ASIC provides 16 byte FIFO buffering Data is asynchronously exchanged with the keyboard and mouse at 1200 baud Keyboard current is limited to 700 milliamperes mA by a resettable fuse Only the Sun Type 5 keyboard is supported Functional Description 261 Fal ale por hE z Parallel port Superl 1 Serial i i port Keyboard and mouse hIH 8 C 1 8 2 Parallel Port The parallel port is supported by an IEEE 1284 compatible parallel port controller that is located on the SuperlO component The parallel port controller is a PC industry standard controller that achieves a 2 megabits per second Mbps data transfer rate The parallel port controller interface supports the ECP protocol as well as the following m Centronics Provides a widely accepted parallel port interface Compatibility Provides an asynchronous byte wide forward host to peripheral channel with data and status lines used according to their original definitions m Nibble mode Provides an asynchronous reverse peripheral to host channel under control of the host Data bytes are transmitted as two sequential 4 bit nibbles using four peripheral to host status lines Parallel Port Cables The parallel port cable is IEEE1284 compliant and comprises 18 pairs of signal wires that are double shielded with braid and foil The maximum length of the parallel port cable is 2 2 yar
192. u Begin 144 5 2 2 What to Do 144 5 2 3 What Next 146 How to Remove the Power Distribution Board 147 5 3 1 Before You Begin 147 5 3 2 What to Do 147 5 3 3 What Next 151 How to Replace the Power Distribution Board 151 5 4 1 Before You Begin 151 5 4 2 What to Do 152 5 4 3 What Next 155 How to Connect the System Cables 155 5 5 1 Before You Begin 155 5 5 2 What to Do 155 5 5 3 Cable Connectors and Routing 156 5 5 4 What Next 158 Removing and Replacing Miscellaneous Assemblies 159 6 1 6 2 6 3 How to Remove a Power Supply 160 6 1 1 Before You Begin 160 6 1 2 What to Do 160 6 1 3 What Next 161 How to Install a Power Supply 162 6 2 1 Before You Begin 162 6 2 2 What to Do 162 6 2 3 What Next 164 How to Remove the Fan Tray Assembly 164 6 3 1 Before You Begin 164 Contents 9 6 4 6 5 6 6 6 7 6 8 6 9 6 10 6 3 2 Whatto Do 164 6 3 3 What Next 165 How to Replace the Fan Tray Assembly 165 6 4 1 Before You Begin 165 642 What to Do 166 6 4 3 What Next 167 How to Remove the DC to DC Converter 167 6 5 1 Before You Begin 167 6 5 2 What to Do 167 6 5 3 What Next 170 How to Replace the DC to DC Converter 171 6 6 1 Before You Begin 171 6 6 2 Whatto Do 171 6 6 3 What Next 174 How to Remove the Keyswitch Power Button LED Cable 174 6 7 1 Before You Begin 174 6 7 2 Whatto Do 175 6 7 3 What Next 176 How to Replace the Keyswitch Power Button LED Cable 176 6 8 1 Before You Begin 176 6 8 2 Whatto Do 177 6 8 3 What Next 178
193. ug removal procedure involves software commands for preparing the system prior to removing the disk drive See your Sun Enterprise 220R Server Owner s Guide 2 If you are not hot plugging the disk drive halt the operating system and turn off the system power See Section 2 1 How to Power Off the System on page 54 3 Unlock the front doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front doors 4 Identify the disk drive to be removed and note the bay in which it is installed For information about disk status LEDs see Section 7 12 1 4 Disk Drive LEDs on page 215 5 Push the disk drive latch to the right to release the disk drive handle Sun Enterprise 220R Server Service Manual January 2000 Revision A 4 1 3 6 Swing the handle away from the drive until you feel the drive connector disengage from the backplane 7 Holding the disk drive by the handle slide it out of the drive bay 8 Place the disk drive on an antistatic mat What Next Io install the disk drive complete this task m Section 4 2 How to Install a Disk Drive on page 130 Removing and Installing Storage Devices 129 4 2 4 2 1 4 2 2 130 How to Install a Disk Drive The system s disk hot plug feature lets you install a disk drive without shutting down the operating system or turning off the system power For more information see your Sun Enterprise 220R Server
194. umpers J2604 and J2605 Using long nose pliers place a shunt over the appropriate pins according to the following table Servicing the Main Logic Board and Components 123 3 15 3 Serial port jumper A shunt on pins 1 A shunt on pins 2 The default shunt and 2 selects and 3 selects is on pins J2604 RS 232D RS 432 2 and 3 J2605 RS 232D RS 432 2 and 3 What Next Complete the following task to reassemble the system m Section 2 7 How to Replace the System Cover on page 67 3 16 3 16 1 How to Set the Flash PROM Jumpers The system uses flash PROMs to permit the reprogramming of specific code blocks that are held in non volatile system memory and to permit remote reprogramming of that code by an authorized system administrator over a local area network Two jumpers J2703 and J2804 on the main logic board affect flash PROM operation The default shunt setting of J2703 is on pins 1 and 2 Placing a shunt on pins 2 and 3 enables reprogramming of the flash PROM When you reprogram NVRAM it stores the old program in the high half of NVRAM as a backup copy in case something goes wrong in the new program The jumper switches enable you to select which half of NVRAM you want to boot from the low half or normal default or the high half This means that you can set the jumpers to select either high half booting or low half booting Before You Begin Complete these tasks m Section 2 1 How to Power Off the
195. upply Caution Keep the thumb holding the retainer clip up clear of the power supply as you slide it out from its bay 5 With your other hand rotate the power supply handle so that it is perpendicular to the front face of the unit Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 Pull out the power supply in a smooth motion until the unit is free of the bay Note When removing a hot pluggable power supply do not disengage and reengage the supply in rapid succession 7 If you have removed a redundant power supply and are not replacing it immediately install a power supply filler panel The filler panel maintains proper system cooling and prevents electromagnetic interference Align the filler panel over the empty bay and push it into place 8 Tighten the Phillips screw on the power supply retaining clip 6 1 3 What Next To replace a power supply complete this task m Section 6 2 How to Install a Power Supply on page 162 Removing and Replacing Miscellaneous Assemblies 161 6 2 How to Install a Power Supply 6 2 1 Before You Begin If you are installing a redundant power supply it is not necessary to power off the system For more information see About Power Supplies in your Sun Enterprise 220R Server Owner s Guide 6 2 2 What to Do 1 Unlock the system doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front access doors
196. utton in the chassis 3 Replace the 3 16ths inch nut on the front of the Power button Removing and Replacing Miscellaneous Assemblies 177 4 Insert the plastic LED friction fit collars into their cutouts on the chassis 5 Insert the LEDs into their friction fit collars on the chassis The green LED goes in the top collar The yellow LED goes in the bottom collar 6 Connect the keyswitch power button LED cable to connector J0500 on the power distribution board See Section 5 5 How to Connect the System Cables on page 155 6 8 3 What Next To reassemble the system complete these tasks m Section 4 4 How to Replace the Removable Media Assembly RMA on page 135 m Section 6 6 How to Replace the DC to DC Converter on page 171 m Section 6 4 How to Replace the Fan Tray Assembly on page 165 178 Sun Enterprise 220R Server Service Manual January 2000 Revision A 6 9 How to Remove a System Door 6 9 1 Before You Begin Complete these tasks m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 6 9 2 What to Do 1 Unlock the system doors 2 Remove the decorative panel from the flange of the system chassis a Remove the washers from the screws securing the decorative panel to the chassis flange The washers are on the captive screws that attach the system to the rack rails b Pull the decorative panel off the chassis flan
197. vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur Attention Le niveau de pression acoustique au poste de travail s leve selon la norme DIN 45 635 section 1000 4 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation A Attention les produits Sun sont concus pour fonctionner avec des alimentations monophas es munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Safety Agency Compliance Statements 35 A Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise a la terre L avertissement suivant s applique uniquement aux syst mes qu
198. w to Remove a Power Supply on page 160 Section 6 2 How to Install a Power Supply on page 162 Section 6 3 How to Remove the Fan Tray Assembly on page 164 Section 6 4 How to Replace the Fan Tray Assembly on page 165 Section 6 5 How to Remove the DC to DC Converter on page 167 Section 6 6 How to Replace the DC to DC Converter on page 171 Section 6 7 How to Remove the Keyswitch Power Button LED Cable on page 174 Section 6 8 How to Replace the Keyswitch Power Button LED Cable on page 176 Section 6 9 How to Remove a System Door on page 179 Section 6 10 How to Replace a System Door on page 181 159 6 1 6 1 1 6 1 2 160 How to Remove a Power Supply Before You Begin It is not necessary to power off the system if you are removing a redundant power supply For more information see About Power Supplies in your Sun Enterprise 220R Server Owner s Guide If your system has only one power supply complete this task m Section 2 1 How to Power Off the System on page 54 What to Do 1 Identify the power supply that you want to remove 2 Unlock the system doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front access doors 3 Loosen the Phillips screw that secures the power supply retaining clip until you can push the clip upward 4 Using your thumb push up the retaining clip until it clears the power s
199. xis only castered configuration vertical and horizontal axes foot glide configuration IEC 68 2 6 4g peak 11 milliseconds half sine pulse IEC 68 2 27 20C to 60C 4F to 140F IEC 68 2 1 68 2 2 93 RH noncondensing at 35C IEC 68 2 2 68 2 3 0 to 12 000 meters 0 to 40 000 feet IEC 68 2 40 68 2 41 1g peak 5 500 Hz swept sine 0 002 g Hz 5 500 Hz random 3 perpendicular axes IEC 68 2 6 15g peak 11 milliseconds half sine pulse IEC 68 2 27e 1 m s SUN 900 1813 System Specifications 247 248 Sun Enterprise 220R Server Service Manual January 2000 Revision A APPENDIX C Functional Description This appendix provides a functional description for the following m Section C 1 System Unit on page 249 m Section C 1 14 Power Supply on page 274 m Section C 1 17 Main Logic Board on page 277 The following items are not supported on the Sun Enterprise 220R server m Graphics and imaging card m Diskette drive m Audio card Ci System Unit The system unit is an UltraSPARC port architecture UPA based multiprocessor machine that uses peripheral component interconnect PCI as the I O bus The CPU modules U2P ASIC UPA to PCI bridge and UPA graphics cards communicate with each other using the UPA protocol The CPU modules and the U2P ASIC are UPA master slave devices The UPA graphics cards are UPA slave only devices The QSC ASIC routes UPA request packets through the UPA address
200. your system are listed below SunVTS Test ecpptest cdtest disktest fputest fstest m64test mptest nettest pmem sptest tapetest vmem Description Verifies the ECP1284 parallel port printer functionality Tests the CD ROM drive by reading the disc and verifying the CD table of contents TOC if it exists Verifies local disk drives Checks the floating point unit Tests the integrity of the software s file systems Tests the PGX frame buffer card Verifies multiprocessor features for systems with more than one processor Checks all the hardware associated with networking for example Ethernet token ring quad Ethernet fiber optic 100 Mbit per second Ethernet devices Tests the physical memory read only Tests the system s on board serial ports Tests the various Sun tape devices Tests the virtual memory a combination of the swap partition and the physical memory For More Information The following documents provide information about SunVTS software They are available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Sun Updates CD for the Solaris release you are running m SunVTS User s Guide This document describes the SunVTS environment including how to start and control the various user interfaces SunVTS features are described in this document m SunVTS Test Reference Manual Diagnostics and Troubleshooting 207 This documen
201. your system is able to recognize any new device s For additional information see m Section 2 3 How to Initiate a Reconfiguration Boot on page 58 140 Sun Enterprise 220R Server Service Manual January 2000 Revision A CHAPTER 5 Removing and Replacing Backplanes and Cables This chapter describes how to remove and replace backplanes and cables within the system For a list of part numbers for field replaceable units and optional equipment see Appendix D The following tasks are covered in this chapter m Section 5 1 How to Remove the UltraSCSI Backplane on page 141 m Section 5 2 How to Replace the UltraSCSI Backplane on page 144 m Section 5 3 How to Remove the Power Distribution Board on page 147 m Section 5 4 How to Replace the Power Distribution Board on page 151 m Section 5 5 How to Connect the System Cables on page 155 5 1 5 1 1 How to Remove the UltraSCSI Backplane Before You Begin Complete these tasks m Section 4 1 How to Remove a Disk Drive on page 127 m Section 2 1 How to Power Off the System on page 54 m Section 2 4 How to Position the System for Service on page 60 m Section 2 6 How to Remove the System Cover on page 65 141 m Section 2 8 How to Avoid Electrostatic Discharge on page 69 Note You must remove all disk drives from the disk cage assembly Be sure to note the disk slot number associated with each drive Later when you r

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