Sun Storage 2500-M2 Arrays
Contents
1. During Controller Firmware Download Operating System m Oracle Linux 5 8 with UEK kernel release 2 6 32 300 10 1 el5uek m Oracle Linux 6 2 with UEK kernel release 2 6 32 300 3 1 el6uek m Device Mapper MultiPath release 0 4 9 23 0 9 e15 and release 0 4 9 46 0 1 e16 Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 17 This problem occurs when you upgrade controller firmware A host with the affected kernel with UEK support experiences a devloss error for one of the world wide port numbers WWPNs followed by a kernel panic Workaround To avoid this problem upgrade the host kernel to release 2 6 32 300 23 1 If the problems occurs power cycle the host Network Interface on Device ethO Fails to Come Online When Booting a Host Operating System m Oracle Linux 5 8 with UEK kernel release 2 6 32 300 10 1 el5uek Hardware Software Firmware m Controller firmware release 7 84 Problem or Restriction This problem occurs during a host boot process when a large number 112 of volumes are mapped to the host At the point in the boot process where the network interface should be brought online the host displays the following message Bringing up interface eth0 Device eth0 has different MAC address than expected FAILED The network interface does not come online during the boot process and cannot s2. com handbook partner Systems 2530 M2 2530 _M2 html https support oracle com handbook partner Systems 2540 M2 2540 _M2 html Array Expansion Module Support The Sun Storage 2530 M2 and 2540 M2 arrays can be expanded by adding Sun Storage 2501 M2 array expansion trays To add capacity to an array refer to the following Service Advisor procedures m Adding Expansion Trays m Upgrade Firmware Caution To add trays with existing stored data contact My Oracle Support for assistance to avoid data loss TABLE1 IOM Code for Sun Storage 2501 M2 Expansion Tray Supported Expansion Array Controller Firmware Tray IOM Code Sun Storage 2500 M2 07 84 47 10 2501 M2 0366 Only 2501 M2 expansion trays are supported with a 2500 M2 controller tray Data Host Requirements m Multipathing Software on page 5 m Supported Host Bus Adaptors HBAs on page 7 m Supported FC and Multilayer Switches on page 9 Multipathing Software You must install multipathing software on each data host that communicates with the Sun Storage 2500 M2 arrays Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 5 m Download the latest RDAC MPP or MPIO failover driver from MOS https support oracle com m MPxIO driver is included with the Solaris OS m For additional information on multipathing software see the following Sun Storage 2540 M2 Multipath Software Compatibility Matrix Doc ID 1508701 1 https support o
3. marks the path failed and fails over to the alternate path Workaround The logging of this message does not affect normal operation You can disable the log message by entering the following command on the host command line echo 0 proc sys kernel hung task timeout secs Backup Failure or I O Errors with Snapshot Creation or Mounting Failure During Backup of Cluster Shared Volumes CSV Operating System m Windows 2008 R2 Server all editions running Hyper V cluster with CSV Problem or Restriction This problem occurs when a backup operation of CSVs begins The backup application talks to the VSS provider and initiates the backup operation The creation of a snapshot volume or mounting of a snapshot volume fails The backup application then tries to backup the CSVs instead of a snapshot of the CSVs If the Retry option is set with lock the application hosted on the CSVs or data written to or read from these volumes might throw an error If the Retry option is set without lock the backup skips files This error occurs because the backup application and the application hosted on the CSVs or data being written to or read from the CSVs tries to lock the volume or file which results in a conflict Users encounter this issue whenever there is a resource conflict between the backup operation and the application trying to perform write or read operations to the volume undergoing a backup operation Sun Storage 2500 M2 Arrays Hardware R
4. 2500 M2 Arrays Safety and Compliance Manual Important Safety Information for Sun Hardware Systems Sun Storage Common Array Manager Release Notes Sun Storage 2500 M2 Arrays Site Preparation Guide Sun Storage 2500 M2 Arrays Support Rail Installation Guide Sun Storage 2500 M2 Arrays Hardware Installation Guide Sun Storage Common Array Manager Quick Start Guide Sun Storage Common Array Manager Installation and Setup Guide Sun Storage Common Array Manager Array Administration Guide Sun Storage Common Array Manager CLI Guide Sun StorageTek MPIO Device Specific Module Installation Guide For Microsoft Windows OS Sun StorageTek RDAC Multipath Failover Driver Installation Guide For Linux OS Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 29 Documentation Support and Training These web sites provide additional resources m Documentation http www oracle com technetwork indexes documentation index html m Support https support oracle com m Training https education oracle com 30 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013
5. 47661 xx Windows 147418 xx Linux 147662 xx Linux 147419 xx Solaris X86 xxindicates the most recent patch revision Upgrading Controller Firmware Before you perform an online controller firmware upgrade read the article Recommended Setting for the cp o line delay Variable When Upgrading a Sun Storage 6000 2500 or 2500 M2 Controller Firmware Doc ID 1569976 1 located on MOS This article describes how to modify fibre channel timeout values for Solaris SPARC and x86 hosts Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Product Overview The Sun Storage 2500 M2 arrays are a family of storage products that provide high capacity high reliability storage in a compact configuration The controller tray with two controller modules provides the interface between a data host and the disk drives Two array models and one expansion tray are offered m The Sun Storage 2540 M2 array provides a Fibre Channel FC connection between the data host and the controller tray at 8 Gbit sec m The Sun Storage 2530 M2 array provides a Serial Attached SCSI SAS connection between the data host and the controller tray at 6 Gbit sec m The Sun Storage 2501 M2 array expansion tray provides additional storage via SAS interface at 6 Gbit sec It is connected to either of the above controller tray models The Sun Storage 2500 M2 arrays are modular and rack mountable in industry standard cabinets The ar
6. 50 Lpe12000 LPe12002 LPe1250 For generic HBA support contact the HBA manufacturer TABLES Supported Fibre Channel HBAs for Windows Data Host Platforms Generic HBAs Sun 2 Gb HBAs Sun 4 Gb HBAs Sun 8 Gb HBAs OLogic SG XPCI1FC EM2 SG XPCIE1FC QF4 SG XPCIE1FC QF8 Z QLE 256x SG XPCI2FC EM2 SG XPCIE2FC QF4 SG XPCIE2FC QF8 Z QLE 246x SG XPCI1FC QL2 SG XPCIE1FC EM4 SG XPCIE1FC EM8 Z QLA 246x SG XPCDFC OF2 Z SG XPCIE2FC EM4 SG XPCIE2FC EM8 Z QLA 234x SG XPCI1FC QF4 SG XPCIEFCGBE Q8 QLA 2310F SG XPCI2FC QF4 SG XPCIEFCGBE E8 Emulex SG XPCI1FC EM4 LPe12000 LPe12002 SG XPCI2FC EM4 LPe1250 SG XPCIE2FCGBE Q Lpe11000 LPe11002 LP Z e1150 SG XPCIE2FCGBE E Z LP11000 LP11002 LP11 50 LP9802 9802DC 982 LP952 LP9002 LP9002 DC 10000 10000DC LP1050 For generic HBA support contact the HBA manufacturer 8 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 TABLE6 Supported SAS HBAs for Solaris and Linux Data Host Platforms Oracle 3 Gbit HBAs SAS 1 Oracle 6 Gbit HBAs SAS 2 t SG XPCIE8SAS E Z SG X SAS6 EXT Z SG XPCIE8SAS EB Z SG X SAS6 EM Z See SAS 1 HBA Settings on page 9 t See Restrictions on page 14 TABLE7 Supported SAS HBAs for Microsoft Windows Data Host Platforms Oracle 3 Gbit HBAs SAS 1 Oracle 6 Gbit HBAs SAS 2 SG XPCIE8SAS E Z SG X SAS6 EXT Z SG X SAS6 EM Z SAS 1 HBA Settings See the release notes for your HBA hardware for firmware suppor
7. CFW Download Operating System m Oracle Linux 5 7 with UEK kernel release 2 6 32 200 13 1 el5uek Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs when you upgrade CFW The kernel panics on an attached host when downloading the CFW and shows the following message Kernel panic not syncing Fatal exceptionBUG unable to handle kernel NULL pointer dereference at 0000000000000180IP fffffff8123450a kref_get 0xc 0x2aPGD 3c275067 PUD 3c161067 PMD 0 Oops 0000 1 SMPlast sysfs file sys block sdc dev 16 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Workaround To avoid this problem do not perform a CFW upgrade on a storage array that is attached to hosts running the affected operating system version If the problems occurs power cycle the host BCM Driver Fails to Load Operating System m Windows Server 2012 build 9200 Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs when you attempt to install the BCM driver on a server The driver installs but the component reports one of the following errors This device is not configured correctly Code1 The system cannot find the file specified or The drivers for this device are not installed Code 28 The system cannot find the file specified Workaround None Kernel Panics
8. Sun Storage 2500 M2 Arrays Hardware Release Notes Release 6 9 x October 2013 Update SS 4 Sun vue Copyright 2011 2013 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related software documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modificatio
9. TP LSI V SUN M LCSM100 S esxcli nmp satp apprule V SUN M LCSM100 S c tpgs off s VMW SATP LSI Reboot the ESX host To manually add the SATP rule in ESXi 5 0 Open a terminal to the ESX host and run the following command esxcli storage nmp satp rule add s VMW SATP ALUA V SUN M LCSM100 S c tpgs on Reboot the ESX host 2 Verify the claim rule is added in ESX a ESX 4 1 To show a list of all the claim rules esxcli nmp satp listrules List only the claim rules for the VMW SATP LSI esxcli nmp satp listrules s VMW SATP LSI Verify that the claim rule for the VID PID is SUN LCSM100 S for 2530 M2 or SUN LCSM100 F for 2540 M2 and the Claim Options tpgs off flag is specified ESXi 5 0 To show a list of all the claim rules esxcli storage nmp satp rule list List only the claim rules for the VMW_SATP_ALUA esxcli storage nmp satp rule list s VMW SATP ALUA Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 11 c Verify that the claim rule for VMW SATP ALUA is VID PID SUN LCSM100 S for 2530 M2 or SUN LCSM100 FLS for 2540 M2 and the Claim Options tpgs on flag is specified 3 Upgrade the storage array controllers to firmware 07 84 44 10 minimum and NVSRAM versions 4 From the host management client verify that the host OS type is set to VMWARE Starting with firmware 07 84 44 10 VMWARE host type will have the ALUA and TPGS bits enab
10. atch download steps see the Knowledge article 1296274 1 available on MOS How to Download Common Array Manager CAM Software and Patches ID 1296274 1 Note Each array should be managed by one CAM management host only Installing the management software on more than one host to manage the same array can cause discrepancies in the information reported by CAM System Requirements The software and hardware products that have been tested and qualified to work with Sun Storage 2500 M2 arrays are described in the following sections Sun Storage 2500 M2 arrays require Sun Storage Common Array Manager Version 6 9 0 or higher software m Firmware Requirements on page 4 m Supported Disk Drives and Tray Capacity on page 5 m Array Expansion Module Support on page 5 m Data Host Requirements on page 5 Firmware Requirements The Sun Storage 2500 M2 arrays firmware version 07 84 47 10 is installed on the array controllers prior to shipment and is also delivered with the latest platform and firmware patches for Sun Storage Common Array Manager CAM Version 6 9 0 Firmware is bundled with the CAM software download package To download CAM follow the procedure in Downloading Patches and Updates on page 4 4 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Supported Disk Drives and Tray Capacity See the Sun System Handbook for the latest disk drive information https support oracle
11. blem occurs when you attempt to add more that 117 volumes to the database of the OVM manager When the OVM manager scans for the additional volumes it returns the following error OSCPlugin OperationFailedEx Unable to query ocfs2 devices Workaround You can avoid this problem by deleting volumes from the OVM manager database when those volumes are no longer mapped to the OVM server Write Back Cache is Disabled after Controllers Reboot with Multiple Failed Volumes in a Storage Array Operating System m All Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction 20 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 This problem occurs when power is turned off and then back on to a controller drive tray while there are failed volumes in the storage array When the controllers reboot after the power cycle they attempt to flush restored cache data to disk If the controllers are unable to flush the cache data because of failed volumes all of the volumes in the storage array remain in write through mode after the controllers reboot This will cause a substantial reduction in performance on input output operations Workaround None During Multiple Node Failover Failback Events Input Output I O Operations Time Out Because a Resource is Not Available to a Cluster Operating System m Red Hat Enterprise Linux 6 2 with DMMP and SteelEye Lif
12. c d sous licence au Gouvernement des Etats Unis ou toute entit qui d livre la licence de celogiciel ou l utilise pour le compte du Gouvernement des Etats Unis la notice suivante s applique U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Ce logiciel ou mat riel a t d velopp pour un usage g n ral dans le cadre d applications de gestion des informations Ce logiciel ou mat riel n est pas concu ni n est destin tre utilis dans des applications risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures n cessaires son utilisation dans des conditions optimales de s curit Oracle Corporation e
13. cribe how to add ALUA TPGS with VMware support Starting with firmware 07 84 44 10 the ALUA TPGS enabled arrays will be managed by the VMW_SATP_ALUA plug in Arrays with firmware previous to 07 84 44 10 will be managed by the current VMW_SATP_LSI plug in Prerequisite 1 Firmware version previous to 07 84 44 10 is loaded on controllers 2 Current storage array devices are managed by the standard VMW_SATP_LSI plug in 3 Management host is available 4 Starting with firmware 07 84 44 10 the ALUA TPGS enabled arrays will be managed by the VMW_SATP_ALUA plug in 5 Non TPGS array will be managed by the current standard VMW_SATP_LSI plug in 6 Path policy supported is still Round Robin RR or Most Recently Used MRU 10 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 V Procedure Offline for ESX4 1U2 ESXi5 0 and prior 1 Upgrade to firmware 07 84 44 10 minimum on the management host Currently VMware i e ESXi5 0 and 4 1u1 u2 do not have the claim rules automatically set to select the VMW SATP ALUA to claim our arrays that have the TPGS bit enabled You must manually add the claim rule in ESX The following example adds the claim rule for the 2530 M2 using VID PID SUN LCSM100_S For 2540 M2 arrays use VID PID SUN LCSM100 F a To manually add the SATP rule in ESX 4 1Ux Open a terminal to the ESX host and run the following commands esxcli nmp satp deleterule s VMW SA
14. eKeeper Clustering application Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs when a cluster loses access to a file system resource A message similar to the following appears in the cluster log Device dev mapper mpathaa not found Will retry wait to see if it appears The device node dev mapper mpathaa was not found or did not appear in the udev create time limit of 60 secondsFri Apr 27 18 45 08 CDT 2012 restore END restore of file system home smashmnt11 err 1 ERROR restore action failed for resource home smashmnt11 opt LifeKeeper bin lcdmachfail restore in parallel of resource dmmp19021 has failed will re try seriallyEND vertical parallel recovery with return code 1 You might experience I O timeouts Workaround If this problem occurs restart I O operations on the storage array Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 21 After an NVSRAM Download a Controller Reboots a Second Time when the NVSRAM is Activated Operating System m All Hardware Software Firmware All controllers m Controller firmware releases 7 80 through 7 84 m Problem or Restriction This problem occurs when a controller detects corruption in the signature of the NVSRAM loaded on the controller The controller restores the NSVRAM from the physical drive and then reboots Workaround The controller recovers and continues normal o
15. elease Notes October 2013 Update 25 Depending on the option the customers choose the backup operation reports one of these conditions m Skipped files m Application reports errors m Write or read operation to the volume under backup reports errors Workaround Run the backup operation at a time when the application is not doing write or read intensive work on the CSV undergoing backup Also when using the option Without Lock files will be skipped and the user can then create another backup operation with the skipped files For more information see http www symantec com docs TECH195868 With Multiple SAS Hosts Using Single PHY a Host Cable Pull During Input Output I O Operations Causes a Controller Reboot Operating System m All Hardware Software Firmware m Controllers with SAS host connections m Controller firmware release 7 84 Problem or Restriction This problem rarely occurs when multiple hosts are connected by a quadfurcated cable to a single wide port on the controller If the cable is disconnected the controller reboots Workaround The controller reboots and return to normal operations when the cable is reconnected Data is Misread when a Physical Drive Has an Unreadable Sector Operating System m Red Hat Enterprise Linux 6 x 26 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Hardware Software Firmware m All controllers m Controller firmware release 7 84 Pr
16. en you re install the OVM manager on the host using the same ID as the previous installation ISO file systems that were imported with the previous OVM manager are now renamed with their UUIDs rather than their friendly names This makes it difficult to identify the ISO file systems Workaround None After Un Mapping a Volume from an Oracle Virtual Machine OVM Server the Volume Continues to Appear in the Storage Database on the Server Operating System m OVM 3 03 with the generic SCSI plug in Hardware Software Firmware m All controllers Problem or Restriction This problem occurs when you un map a volume on an OVM server The OVM manager continues to show the volume along with those that are still mapped to the server When you try to assign one of the affected volumes to a virtual machine you see this error message Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 15 disk doesn t exist Workaround After you un map the volumes use the OVM manager to remove those volumes from the storage database on the server In the Oracle Virtual Machine OVM Manager User Interface Only One Drive at a Time Can Be Selected for Deletion Operating System m OVM 3 03 with the generic SCSI plug in Hardware Software Firmware wm All controllers Problem or Restriction In the OVM user interface only one drive at a time can be selected for deletion Workaround None Kernel Panics During Controller Firmware
17. is no redundancy and a connection failure will result in loss of access to the array Caution Because of the single point of failure single path data connections are not recommended SAS Host Ports on the Sun Storage 2540 M2 Although SAS host ports are physically present on the Sun Storage 2540 M2 array controller tray they are not for use not supported and are capped at the factory FIGURE 1 shows the location of these ports The Sun Storage 2540 M2 only supports Fibre Channel host connectivity FIGURE1 SAS Host Ports on the 2540 M2 2540 M2 Controller Issues Log Events Using SLES 11 1 With smartd Monitoring Enabled Bug 7014293 When volumes are mapped to a SLES 11 1 host with smartd monitoring enabled on either a Sun Storage 2500 M2 or 6780 array it is possible to receive IO FAILURE and Illegal Request ASC ASCQ log events 14 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Workaround Either disable smartd monitoring or disregard the messages This is an issue with the host OS After Re Installing the Oracle Virtual Machine OVM Manager International Standards Organizations ISO Files Are Listed by Universally Unique Identifier UUID Rather Than by Friendly Name Operating System m Oracle OVM 3 0 3 Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs wh
18. led by default 5 Perform a manual re scan and verify from the ESX host that the TPGS ALUA enabled devices are claimed by the VMW SATP ALUA plug in To confirm that the host is using the ALUA plugin m ESX 4 1 a Run the command esxcli nmp device list b The value for Storage Array Type should be VMW_SATP_ALUA on every device from the array with firmware 07 84 44 10 or later On arrays with firmware previous to 07 84 44 10 the value should be VMW_SATP_LSI m ESXi 5 0 a Run the command esxcli storage nmp device list b The value for Storage Array Type should be VMW SATP ALUA on every device from the array with firmware 07 84 44 10 or later On arrays with firmware previous to 07 84 44 10 the value should be VMW SATP LSTI V Procedure Offline starting at ESX4 1U3 ESXi5 0U1 and above 1 Upgrade to firmware 07 84 44 10 minimum on the management station 2 Starting with ESXi5 0 U1 and ESX4 1U3 VMware will automatically have the claim rules to select the VMW_SATP_ALUA plug in to manage arrays that have the TPGS bit enabled All arrays with the TPGS bit disabled will continue to be managed by the VMW_SATP_LSI plug in 3 Upgrade the storage array controllers to firmware 07 84 44 10 minimum and NVSRAM versions 12 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 4 From the Host Management client verify that the host OS type is set to VMWARE Starting with firm
19. mware m Hosts attached through a SAS switch m Controller firmware release 7 84 Problem or Restriction This problem occurs during a controller firmware upgrade The operating system logs task abort messages similar to those shown below May 3 21 30 51 ictc eats kernel 118114 764601 sd 0 0 101 3 task abort SUCCESS scmd ffff88012383c6c0 May 3 21 30 51 ictc eats kernel 118114 764606 sd 0 0 101 1 attempting task abort scmd ffff88022705c0cO May 3 21 30 51 ictc eats kernel 118114 764609 sd 0 0 101 1 CDB Test Unit Ready 00 00 00 00 00 00 May 3 21 30 51 ictc eats kernel 118114 764617 scsi target0 0 101 handle 0x000c sas address 0x50080e51b0bae000 phy 4 May 3 21 30 51 ictc eats kernel 118114 764620 scsi target0 0 101 enclosure logical id 0x500062510000a8ff slot 4 May 3 21 30 51 ictc eats kernel 118114 767084 sd 0 0 101 1 task abort SUCCESS scmd ffff88022705c0c0 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 19 You might experience input output I O timeouts or read write errors after the upgrade Workaround If this problem occurs restart input output operations the affected resources will come back online without further intervention Unable to Add More Than 117 Volumes to the Oracle Virtual Machine OVM Manager Database Operating System m Oracle VM 3 0 3 Hardware Software Firmware All controllers m Controller firmware release 7 84 Problem or Restriction This pro
20. n and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications which may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle orporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or ie trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information on content prod
21. ning Fault Tolerance off and on for running VMs or that even after performing the previous action a secondary VM still does not start If the secondary VM does not start the customer needs to briefly shut down the affected VM perform action 2 and then restart the VM Documentation Bugs Hardware Installation Guide Page 38 of the Sun Storage 2500 M2 Arrays Hardware Installation Guide mistakenly refers to AIX and HP UX as supported data host platforms Disregard HP UX and AIX referenced in the following note The data host multipathing software for Red Hat Linux HP UX AIX and Windows platforms is Sun Redundant Dual Array Controller RDAC also known as MPP 28 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Related Documentation Product documentation for Sun Storage 2500 M2 arrays is available at http www oracle com technetwork documentation oracle unified 88 193371 html Product documentation for Sun Storage Common Array Manager is available at http www oracle com technetwork documentation disk device 194280 html TABLE 9 Related Documentation Application Title Review safety information Review known issues and workarounds Prepare the site Install the support rails Install the array Get started with the management software Install the management software Manage the array Install and configure Multipath failover drivers Sun Storage
22. oblem or Restriction This problem occurs when issuing a read to a location where the length of the read includes an unreadable sector The host operating system assumes that data up to the unreadable sector was read correctly but this might not be the case A bug has been opened with Red Hat http bugzilla redhat com show bug cgi id 845135 Workaround Replace any drives that have media errors Solaris 10 Guest in Fault Tolerant Mode Is Unable to Relocate Secondary Virtual Machine VM Upon Host Failure Operating System m Solaris 10 VM Hardware Software Firmware m ESXi 5 1 hosts in HA cluster configuration configured in fault tolerant mode with heavy I O Problem or Restriction This problem occurs when the host fails while the host was running a secondary VM for a Solaris 10 u10 guest The message in the event log for that VM that reads as follows No compatible host for the Fault Tolerant secondary VM When this problem occurs the secondary VM for the guest is stuck in an Unknown status and cannot re enable Fault Tolerance for this VM An attempt to disable and then re enable Fault Tolerance fails because it cannot relocate the secondary VM from a host that is not responding Also Fault Tolerance cannot be completely turned off on the VM for the same reason The main problem is that the HA service reports that there are not enough resources available to restart the secondary VM However even after reducing all used reso
23. perations When a Controller is Not Set Offline Before Being Replaced an Exception Occurs when the Replacement Controller is Brought Online Operating System m All Hardware Software Firmware m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs when you fail to follow standard procedures when replacing a controller If you do not set a controller offline before you replace it and the replacement controller has a difference firmware level from the remaining controller the firmware mismatch is not properly detected Workaround You can avoid this problem by following the standard procedure for replacing a controller If this problem occurs the replacement controller reboots after the exception and the storage array returns to normal operations 22 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Input Output I O Errors Occur when Disconnection of Devices from a SAS Switch Is Not Detected Operating System m All Hardware Software Firmware m Controllers attached to hosts through SAS switches m Controller firmware release 7 84 Problem or Restriction This problem occurs when there is a heavy load of I O operations between hosts and storage arrays that are connected through a SAS switch The switch fails to notify the host when a volume is no longer available A host experiences I O errors or application timeouts Workaround To avoid this p
24. racle com epmos faces DocContentDisplay id L508 704 4 Sun Storage 2530 M2 Multipath Software Compatibility Matrix Doc ID 1509474 1 https support oracle com epmos faces DocContentDisplay id 1509474 1 Sun StorageTek RDAC Multipath Failover Driver Installation Guide For Linux OS m Single path data connections are not recommended For more information see Single Path Data Connections on page 14 TABLE2 Supported OS and Multipathing Software os Solaris 11 initial Solaris 11 ALUA TPGS Multipathing Software MPxIO MPxIO TPGS Solaris 10u5 minimum MPxIO Oracle Linux 6 3 6 2 6 1 6 0 RDAC DMMP Oracle Linux 5 8 5 7 5 6 5 5 RDAC Oracle Unbreakable Linux DMMP Oracle Unbreakable Linux 2 Oracle VM 3 1 1 DMMP Oracle VM 2 2 2 RDAC RHEL 6 3 6 2 6 1 6 0 RDAC DMMP RHEL 5 8 5 7 5 6 5 5 RDAC SLES 10 4 10 3 10 2 10 1 10 0 RDAC MPP SLES 11 2 11 1 11 0 RDAC DMMP Windows 2003 SP2 R2 Non clustered MPIO Windows 2003 2008 MSCS Cluster MPIO Windows 2008 SP1 R2 64 bit only MPIO Oracle recommends installing the latest Solaris update 6 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Supported Host Bus Adaptors HBAs m HBAs must be ordered separately from Oracle or its respective manufacturers m To obtain the latest HBA firmware a For Fibre Channel HBAs download firmware from My Oracle Support using keyword HBA For download instructions
25. rays are scalable from a single controller tray configuration to a maximum configuration of one controller tray and seven expansion trays The maximum configuration creates a storage array with a total of 96 drives connected to 2530 M2 or 2540 M2 controllers or a total of 192 drives connected to 4GB 2540 M2 controllers available as an upgrade or with new 2540 M2 controllers Use the latest version of Sun Storage Common Array Manager to manage the arrays See About the Management Software on page 3 for more information About the Management Software Oracle s Sun Storage Common Array Manager CAM software is a key component for the initial configuration operation and monitoring of Sun Storage 2500 M2 arrays hardware It is installed on a management host cabled to the array via out of band Ethernet Note In band management is also supported To download CAM follow the procedure in the section Downloading Patches and Updates on page 4 Then review the latest Sun Storage Common Array Manager Quick Start Guide and Sun Storage Common Array Manager Installation and Setup Guide to begin installation CAM documentation can be found here http www oracle com technetwork documentation disk device 194280 html Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 3 Downloading Patches and Updates Download the latest platform and firmware patch see TABLE 1 from My Oracle Support MOS For detailed p
26. roblem reduce some or all of the following factors m The number of ports on the switch that are used or zoned m The number of volumes mapped to hosts through the switch m The throughput of I O operations A Path Failure and Premature Failover Occur when a Cable is Disconnected between a Host and a Controller Operating System m Red Hat Enterprise Linux operating systems with Device Mapper Multipath DMMP Hardware Software Firmware m Controller drive trays with SAS host connections m Controller firmware release 7 84 Problem or Restriction This problem occurs when you disconnect a SAS cable between a controller and a host Even if you reconnect the cable before the normal failover timeout the path fails and the controller fails over to the alternate Workaround If this problem occurs reconnect the cable The path will be restored Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 23 Input Output I O Errors Occur when a Cable is Disconnected between a Host and a Controller and the Alternate Controller is Unavailable Operating System m Red Hat Enterprise Linux operating systems with Device Mapper Multipath DMMP Hardware Software Firmware a All controllers a Controller firmware release 7 84 Problem or Restriction This problem occurs when the maximum number of volumes 256 is mapped to a host If you disconnect the cable between a controller and a host and then reconnect the cable I O erro
27. rs occur if the alternate controller becomes unavailable before the host can rediscover all of the volumes on the connection Workaround After some delay the host will rediscover all of the volumes and normal operations will resume With 3 Gb s SAS Host Bus Adapters HBAs and Heavy Input Output I O I O Timeouts Occur During a Controller Firmware Upgrade Operating System m Red Hat Enterprise Linux operating systems with Device Mapper Multipath DMMP Hardware Software Firmware m Hosts with 3 Gb s SAS host bus adapters m Controller firmware release 7 84 Problem or Restriction This problem occurs when you upgrade controller firmware during a heavy load of I O operations The host experiences I O timeouts during firmware activation Workaround Do not perform an online controller firmware upgrade while the system is under heavy I O load If this problem occurs restart I O operations on the host 24 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 Host Operating System Logs Hung Task During a Path Failure Operating System m Red Hat Enterprise Linux 5 0 and later with multipath proxy MPP driver Hardware Software Firmware m Hosts with SAS host bus adapters m Controller firmware release 7 84 Problem or Restriction This problem occurs when there is a path failure through a host connection The operating system logs a Hung Task message in var log messages before the MPP driver
28. s Sun Storage 2500 M2 arrays managed by Sun Storage Common Array Manager CAM Version 6 9 0 Read this document so that you are aware of issues or requirements that can affect the installation and operation of the array The release notes consist of the following sections What s New in This Release on page 2 Product Overview on page 3 About the Management Software on page 3 Downloading Patches and Updates on page 4 System Requirements on page 4 ALUA TPGS with VMware on page 10 Notable Fixes on page 13 Restrictions and Known Issues on page 13 Related Documentation on page 29 Documentation Support and Training on page 30 What s New in This Release m 2500 M2 firmware 07 84 47 10 delivered with the latest CAM 6 9 firmware patch m 600GB 10K rpm 2 5 inch SAS disk drive support Requires drive firmware H109060SESUN600G version A31 delivered with patches 147660 05 Solaris 147661 04 Windows 147662 04 Linux Note It is recommended that you avoid using disk drives with different spindle speeds in the same volume group Doing so will impact system performance Platform and Firmware Patch IDs Refer to the latest Sun Storage Common Array Manager release notes for the most recent patch versions TABLE1 Platform and Firmware Patch IDs Platform patch Operating System Firmware patch Operating System 147416 xx Solaris SPARC 147660 xx Solaris 147417 xx Windows 1
29. see Downloading Patches and Updates on page 4 a For SAS HBAs go to http www 1lsi com sep Pages oracle index aspx m You must install multipathing software before you install any OS patches m Download OS updates from the web site of the OS company TABLE3 Supported Fibre Channel HBAs for Solaris Data Host Platforms Oracle 2 Gbit HBAs Oracle 4 Gbit HBAs Oracle 8 Gbit HBAs SG XPCI1FC QL2 6767 A SG XPCIE1FC QF4 SG XPCIE1FC QF8 Z SG XPCI2FC QF2 Z 6768A SG XPCIE2FC QF4 SG XPCIE2FC QF8 Z SG XPCI1FC EM2 SG XPCIE1FC EM4 SG XPCIE1FC EM8 Z SG XPCI2FC EM2 SG XPCIE2FC EM4 SG XPCIE2FC EMS8 Z SG XPCI1FC QF4 SG XPCIEFCGBE Q8 SG XPCI2FC QF4 SG XPCIEFCGBE E8 SG XPCI1FC EM4 SG XPCI2FC EM4 SG XPCIE2FCGBE O Z SG XPCIE2FCGBE E Z Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 7 TABLE4 Supported Fibre Channel HBAs for Linux Data Host Platforms Generic HBAs Oracle 2 Gbit HBAs Oracle 4 Gbit HBAs Oracle 8 Gbit HBAs OLogic SG XPCI1FC EM2 SG XPCIE1FC QF4 SG XPCIE1FC QF8 Z QLE 256x SG XPCDFC EM2 SG XPCIE2FC QF4 SG XPCIE2FC QF8 Z QLE 246x SG XPCHFC OL2 SG XPCIE1FC EM4 SG XPCIE1FC EM8 Z QLA 246x SG XPCI2FC QF2 Z SG XPCIE2FC EM4 SG XPCIE2FC EM8 Z QLA 234x SG XPCI1FC QF4 SG XPCIEFCGBE Q8 QLA 2310F SG XPCI2FC QF4 SG XPCIEFCGBE E8 Emulex SG XPCI1FC EM4 Z LP982 LP9802 SG XPCI2FC EM4 Z 9802DC SG XPCIE2FCGBE Q Z LP9002 LP9002DC SG XPCIE2FCGBE E Z LP952 LP10000 10000DC LP1050 Lpe11000 LPe11002 LPe11
30. t information Configuration Firmware 01 29 06 00 IT with NVDATA 2DC5 BIOS 6 28 00 00 FCode 1 00 49 TABLE8 SAS 1 HBA Settings Host OS Settings Solaris 10u9 SPARC HBA defaults Solaris 10u9 x86 IODeviceMissingDelay 20 ReportDeviceMissingDelay 20 Oracle Linux 5 8 5 7 5 6 5 5 IODeviceMissingDelay 8 RHEL 5 8 5 7 5 6 5 5 ReportDeviceMissingDelay 144 Oracle Linux 6 3 6 2 6 1 6 0 IODeviceMissingDelay 8 RHEL 6 3 6 2 6 1 6 0 ReportDeviceMissingDelay 144 Supported FC and Multilayer Switches The following FC fabric and multilayer switches are compatible for connecting data hosts and the Sun Storage 2540 M2 array See the release notes for your switch hardware for firmware support information m Brocade SilkWorm 200E 300 4100 4900 5000 5100 5300 7500 48000 DCX m Cisco 9124 9134 9216 9216i 9222i 9506 9509 9513 m OLogic SANBox 5602 9000 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 9 Expansion Tray Specifications The following information updates the specifications published in the Sun Storage 2500 M2 Arrays Site Preparation Guide TABLE2 Physical Specifications Expansion Tray Height Width Depth Weight Maximum 2501 M2 3 4 8 64 cm 19 48 26 cm 21 75 55 25 cm 59 52 Ib 27 kg TABLE3 Maximum Power and Cooling Expansion Tray Specifications Expansion Tray KVA Watts AC BTU Hr 2501 M2 0 276 276 945 ALUA TPGS with VMware The following procedures des
31. t ses affili s d clinent toute responsabilit quant aux dommages caus s par l utilisation de ce logiciel ou mat riel pour ce type d applications Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Tout autre nom mentionn peut correspondre des marques appartenant d autres propri taires qu Oracle Intel et Intel Xeon sont des marques ou des marques d pos es d Intel Corporation Toutes les marques SPARC sont utilis es sous licence et sont des marques ou des marques d pos es de SPARC International Inc AMD Opteron le logo AMD et le logo AMD Opteron sont des marques ou des marques d pos es d Advanced Micro Devices UNIX est une marque d pos e d The Open Group Ce logiciel ou mat riel et la documentation qui l accompagne peuvent fournir des informations ou des liens donnant acc s des contenus des produits et des services manant de tiers Oracle Corporation et ses affili s d clinent toute responsabilit ou garantie expresse quant aux contenus produits ou services manant de tiers En aucun cas Oracle Corporation et ses affili s ne sauraient tre tenus pour responsables des pertes subies des co ts occasionn s ou des dommages caus s par l acc s des contenus produits ou services tiers ou leur utilisation 5 cx Ca Adobe PostScript oun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update This document contains important release information about Oracle
32. ubsequently be brought online Workaround To avoid this problem reduce the number of volumes mapped to host with the affected version of Oracle Linux You can map additional volumes to the host after it boots When Over 128 Volumes are Mapped to a Host Paths to Only the First 128 Volumes are Restored after the Controller is Reset Operating System m Oracle Linux 5 8 with UEK kernel release 2 6 32 300 10 1 el5uek Hardware Software Firmware 18 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update October 2013 m All controllers m Controller firmware release 7 84 Problem or Restriction This problem occurs when you have more than 128 volumes mapped to a host both controllers reboot and only one controller comes back online Only the first 128 volumes mapped to the host are accessible to the host for input output I O operations after the reboot During the controller reboot there might be a delay before any of the volumes are accessible to the host I O timeouts occur when the host tries to communicate with the inaccessible volumes Workaround You can avoid this problem by mapping no more that 128 volumes to a host with the affected operating system release If the problem occurs run the multipath command again after the controller comes back online Tasks Aborts Are Logged During a Controller Firmware Upgrade Operating System m Red Hat Linux 6 2 m SuSe Enterprise Linux 11 2 Hardware Software Fir
33. ucts and services from third parties Oracle Corporation and its affiliates are not S for and expressly disclaim all warranties of any kind with reaped to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Copyright 2011 2013 Oracle et ou ses affili s Tous droits r serv s Ce logiciel et la documentation qui Pompeu sont pres par les lois sur la propri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier reproduire traduire diffuser modifier breveter transmettre distribuer exposer ex cuter publier ou afficher le logiciel m me partiellement sous quelque forme et par quelque roc d que ce soit Par ailleurs il est interdit de proc der toute ing nierie inverse du logiciel de le d sassembler ou dele d compiler except es fins d interop rabilit avec des logiciels tiers ou tel que prescrit par la loi Les informations fournies dans ce document sont susceptibles de modification sans pr avis Par ailleurs Oracle Corporation ne garantit pas qu elles soient exemptes d erreurs et vous invite le cas ch ant lui en faire part par crit Si ce logiciel ou la documentation qui l accompagne est con
34. urces in the cluster to a level so that there is an overabundance of resources the HA service still reports that there are not enough and therefore no available host in the cluster on which to run the secondary VM After the VM fails completely however the VM can be restarted and put into Fault Tolerance mode again Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 27 The shutdown of the VM is something that always happens if a Fault Tolerance enabled VM is running unprotected without a linked secondary VM and the host on which the primary VM is running fails for any reason The failure of the secondary VM in a node failure scenario for Solaris 10 guests can be regularly reproduced When a node failure happens the customer sees that Solaris 10 guests can have issues restoring a secondary VM for Fault Tolerance enabled VMs This is seen by reviewing the vSphere client in the cluster VM view as well as in the event log for the VM Workaround In most cases the customer can correct the problem by performing one of the following actions in the order shown Perform one action and if that does not work proceed to the next until the problem is resolved 1 Disable and re enable fault tolerance on the affected VM 2 Turn off fault tolerance for the VM altogether and turn it back on 3 Attempt to live vMotion the VM and try action 1 and action 2 again It is possible that either the host CPU model is not compatible with tur
35. ware 07 84 44 10 VMWARE host type will have the ALUA and TPGS bits enabled by default 5 Perform a manual re scan and verify from the ESX host that the TPGS ALUA enabled devices are claimed by the VMW SATP ALUA plug in To confirm that the host is using the ALUA plugin m ESX 4 1 a Run the command esxcli nmp device list b The value for Storage Array Type should be VMW_SATP_ALUA on every device from the array with firmware 07 84 44 10 or later installed On arrays with firmware previous to 07 84 44 10 the value should be VMW SATP _ LSI m ESXi 5 0 a Run the command esxcli storage nmp device list b The value for Storage Array Type should be VMW SATP ALUA on every device from the array with firmware 07 84 44 10 or later installed On arrays with firmware previous to 07 84 44 10 the value should be VMW SATP LSI Notable Fixes For a list of bug fixes see the latest firmware patch README file Restrictions and Known Issues The following are restrictions and known issues applicable to this product release m Restrictions on page 14 m Controller Issues on page 14 m Documentation Bugs on page 28 Sun Storage 2500 M2 Arrays Hardware Release Notes October 2013 Update 13 Restrictions Single Path Data Connections In a single path data connection a group of heterogeneous servers is connected to an array through a single connection Although this connection is technically possible there
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