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Sun Fire X4240 Server Service Manual

1. Force BIOS Remove the Sun logo and display Option ROM output Keep Current Do not remove the Sun logo The Option ROM output is not displayed Boot Num Lock This option is On by default keyboard Num Lock is turned on during boot If you set this option off the keyboard Num Lock is not turned on during boot Wait for F1 if Error This option is enabled by default The system pauses if an error is found during POST and only resumes when you press the F1 key Interrupt 19 Capture This option is reserved for future use Do not change POST Codes For more information on POST codes POST checkpoints and POST error codes see Sun Fire X4140 X4240 and X4440Servers Diagnostics Guide Sun Fire X4240 Server Service Manual September 2010 APPENDIX C BIOS Screens C 1 C 1 1 Configuring BIOS Settings This section describes how to view and modify the BIOS Setup Utility screens in the Sun Fire X4240 The BIOS Setup utility reports system information and can be used to configure the server BIOS settings The Basic Input Output System BIOS has a Setup utility stored in the BIOS flash memory The screens include context sensitive Help on the right side of the screen The BIOS settings are stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory Using BIOS Menu Items You can access BIOS con
2. This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure Sun Fire X4240 Server Service Manual e September 2010 4 4 1 Sun Fire X4240 PCIe Card Guidelines The PCI expansion system is configured using two types of riser cards Riser type 1 is used in the Riser 0 and Riser 1 positions and Riser type 2 is used in the slot 2 position as shown in TABLE 4 1 The electrical width is the number of active PCle lanes and the mechanical width desicribes the riser PCIe connector size PCle cards with x4 x8 or x16 mechanical finger pins will fit in any riser slot but will operate at the electrical lane width of the slot TABLE 4 1 Sun Fire X4240 Riser Guidelines Riser Slot Numbers Electrical Mechanical Source Riser 0 Slot 0 x8 x8 MCP55 Riser 0 Slot 3 x8 x8 MCP55 Riser 1 Slot 1 x8 x8 MCP55 Riser 1 Slot 4 x8 x8 1055 Riser 2 Slot 2 x16 x16 1055 Riser 2 Slot 5 x4 x8 1055 Note The SGXPCIESAS R INT Z HBA should be installed in slot 0 to avoid system overheating Make sure that the
3. on page 2 10 m Section 2 9 Removing the Top Cover on page 2 12 2 1 Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire X4240 Caution Never attempt to run the server with the covers removed Hazardous voltage is present Caution Equipment damage is possible The covers must be in place for proper air flow gt 2 1 For your protection observe the following safety precautions when setting up your equipment m Follow all Sun cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems 816 7190 m Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire X4240 Server Compliance and Safety Manual m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Follow the electrostatic discharge safety practices as described in this chapter 22 SSD Minimum Required Firmware BIOS ILOM Firmware a BIOS 0ABMN064 a ILOM 3 0 3 37 Adaptec Firmware m Adaptec FW 16732 m LSI FW 1 27 02 MPTBIOS 6 26 00 Backplane Firmware m Backplane FW 5 02 14 LSI SAS expander SSD firmware m Intel SSD FW 845C8626 2 3 2 2 Required Tools The Sun Fire X4240 can be serviced with the following tool
4. on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Sun Fire X4240 Server Service Manual e September 2010 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Press and hold the Remind button to identify which DDR2 DIMM is faulty FIGURE 4 1 3 Note the location of faulty DDR2 DIMMs Faulty DDR2 DIMMs are identified with a corresponding amber LED on the motherboard 4 Ensure that all DDR2 DIMMs are seated correctly in their slots If re seating the DDR2 DIMM does not fix the problem remove and replace the faulty DDR2 DIMM Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about DIMM System Event Log SEL messages Chapter 4 Servicing Motherboard Components 4 3 FIGURE 4 1 Remind Button Locations AARAA ANS DOWD LTD ILO ILDA Tt DS JL Dell D7 Sa Se 4 1 2 DDR2 DIMM Guidelines Use the DDR2 DIMM guidelines and FIGURE 4 2 to help you plan the memory configuration of your server m There are 16 slots in PO and P1 that hold industry standard DDR2 DIMM m
5. American Megatrends Inc Appendix C BIOS Screens C 27 FIGURE C 42 BIOS Setup Utility Chipset Southbridge Configuration Primary PMU AC Power Loss v02 61 CC 1055 TRIM Disabled C 28 Sun Fire X4240 Server Service Manual e September 2010 C 2 7 BIOS Exit Menu Screens The BIOS Fxit screens allow you to save changes and exit discard changes and exit discard changes or load optimal or failsafe defaults The Sun Fire X4240 has the following BIOS Exit screens FIGURE C 44 BIOS Setup Utility Exit BIOS SETUP UTILITY Save Changes and Exit Appendix C BIOS Screens C 29 FIGURE C 45 BIOS Setup Utility Exit Save Configuration Changes BIOS SETUP UTILITY Save Changes and Exit Save configuration changes and exit setup DOS Cancel FIGURE C 46 BIOS Setup Utility Help BIOS SETUP UTILITY General Help Select Screen tl Select Item Change Option Field Enter Go to Sub Screen Next Page PGUP Previous Page Go to Top of Screen END Go to Bottom of Screen Change Colors CTRL E from remote keyboard Discard Changes CTRL D from remote keyboard Load Optimal Defaults CTRL 0 from remote keyboard Save and Exit CTRL S from remote keyboard Exit C 30 Sun Fire X4240 Server Service Manual e September 2010 Index A Additional DDR2 DIMMs 4 10 Air Duct 4 11 antistatic mat 2 11 antistatic wrist strap 2 10 2 11 B Battery 4 24 Battery Location 4 25 BIOS changing menu se
6. FIGURE 3 5 Drive Filler 3 3 Servicing Fan Modules The following topics are covered Section 3 3 1 About Sun Fire X4240 Fans on page 3 10 Section 3 3 2 Fan Module LED Reference on page 3 10 Section 3 3 3 Detecting Fan Module Failure on page 3 11 Section 3 3 4 Removing a Fan Module on page 3 12 Section 3 3 5 Installing a Fan Module on page 3 13 Note CRU This customer replaceable unit can be replaced by anyone Chapter 3 Servicing Customer Replaceable Devices 3 9 Jal RIZ 3 10 About Sun Fire X4240 Fans Six pairs of fan modules are located under the top cover door providing N 1 cooling redundancy Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace the fan as soon as possible to maintain server availability Fan modules are hot swappable and can be removed and installed while the server is running without affecting the rest of the server s capabilities Fan Module LED Reference Each fan module contains LEDs that are visible when you open the fan tray access door TABLE 3 4 describes fan tray module LEDs and their functions TABLE 3 4 Fan Module Status LEDs LED Color Lights when Power OK Green The system is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty The front and rear panel Service Required LEDs are also lit if the system detects a fan mo
7. Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Chapter 4 Servicing Motherboard Components 4 43 b Slide the server into the the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 NVRAM is cleared 4 10 4 10 1 4 44 Recovering From Corrupt Service Processor Software If the SP service processor software becomes corrupted you can reinstall the default SP software image from the Tools and Drivers CD You need m The Tools and Drivers CD A bootable USB flash device m jumper cap The server has a jumper cap installed on the motherboard next to the AST 2000 chip Reinstalling The Default SP Software Image From The Tools And Drivers CD This emergency flash recovery procedure returns the SP to a default configuration The ILOM SPBIOS lt file name gt pkg file format for example ilom X4150 2 0 2 6 pkg cannot be used for emergency recovery Use the lt file name gt bin recovery image instead 1 Copy the following SP files from the Tools and Drivers CD located in the recovery directory to a USB bootable flash device a SOCFLASH EXE as DOS4GW Sun Fire X4240 Server Servi
8. a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the air duct See Section 4 2 1 Removing the Air Duct on page 4 11 3 Remove the PDB end of the cable FIGURE 5 16 a Release the locking latches on either side and then pull the cable straight up b Grasp each end of the connector on the motherboard and then pull straight up to disconnect from the connector 5 26 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 5 16 Removing a PDB Cable 5 8 4 d ll oft Installing a PDB Cable To install a Power Distribution Board cable 1 Remove the PDB cable 2 Inspect the motherboard pin field to ensure all pins are straight FIGURE 5 17 3 Open the locking latches on the PDB connector Ensure the key of the cable lines up with the slot on the connector 4 Push the cable connector into the PDB connection until it is seated The latches should be above the con
9. amber System Overtemperature LED amber Fan Module Service Required LED amber Drives map 1 8 Sun Fire X4240 Server Service Manual e September 2010 1 4 Sun Fire X4240 Rear Panel Features FIGURE 1 4 shows rear panel features on the Sun Fire X4240 For more detailed information about ports and their uses see the Sun Fire X4240 Server Installation Guide For a detailed description of PCIe slots see Section 4 3 Servicing PCIe Risers on page 4 15 FIGURE 1 4 Rear Panel Features OY H UEI 1 PSU 1 9 Rear Panel System Status LEDs Locator LED Locator button white Service Action Required LED amber Power OK LED green Figure Legend 2 PSU 0 10 Serial Management Port 3 PCle 3 11 Network Management Port 4 PCle 0 NMI button Behind panel not shown 5 PCle 4 Reset Button Behind panel not shown 6 PCle 1 12 Gbit Ethernet Ports 0 1 2 3 7 PCle 5 13 USB Ports 0 1 8 PCle 2 14 HD15 Video Port Chapter 1 Sun Fire X4240 Server Overview 1 9 1 5 Illustrated Parts Breakdown The following illustrations provide exploded views of system components Use these illustrations and the accompanying tables to identify parts in your system FIGURE 1 5 I O Components Sun Fire X4240 Figure Legend 1 Top Cover 5 Drives 2 Hard Disk Backplane 6 DVD USB Module 3 Hard Disk Cage 7 Left Control Panel Light Pipe Assembly 4 Left Control Panel Light Pipe Assembly 1 10 Sun Fire X4
10. 2 4 2 5 Safety Information 2 1 SSD Minimum Required Firmware 2 2 Required Tools 2 2 Obtaining the Chassis Serial Number 2 3 v To View Chassis Serial Number 2 3 Powering Off the Server 2 4 2 5 1 Powering Off the Server Using the Service Processor Command Line 2 5 2 6 Extending the Server to the Maintenance Position 2 6 2 7 Removing a Server From the Rack 2 8 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 10 2 8 1 Electrostatic Discharge Safety Measures 2 10 2 8 1 1 Using an Antistatic Wrist Strap 2 11 2 8 1 2 Using an Antistatic Mat 2 11 2 82 Antistatic Handling Procedure 2 11 2 9 Removing the Top Cover 2 12 3 Servicing Customer Replaceable Devices 3 1 3 1 Devices That Are Hot Pluggable or Hot Swappable 3 1 3 11 Hot Pluggable Devices 3 1 3 12 Hot Swappable Devices 3 2 3 2 Servicing Drives 3 2 3 2 1 Sun Fire X4240 Drive Guidelines 3 2 3 2 2 Sun Fire X4240 SSD Guidelines 3 3 3 2 2 1 SSD Firmware Requirements 3 4 3 23 Drive Status LED Reference 3 5 3 2 4 Removing a Hard Drive or SSD 3 5 3 25 Installing a Hard Drive or SSD 3 7 3 2 6 Using Drive Fillers 3 9 3 3 Servicing Fan Modules 3 9 3 3 1 About Sun Fire X4240 Fans 3 10 3 3 2 Fan Module LED Reference 3 10 3 3 3 Detecting Fan Module Failure 3 11 3 3 4 Removing a Fan Module 3 12 3 3 5 Installing a Fan Module 3 13 3 4 Servicing Power Supplies 3 15 iv Sun Fire X4240 Server Service Manual e September 2010 3 5 3 4 1 Detecting Power Supp
11. 4 3 1 Removing a PCle Riser on page 4 15 Note the location of expansion cards in the PCle risers 4 Disconnect the power distribution board ribbon cable FIGURE 4 14 1 See Section 5 8 3 Removing a PDB Cable on page 5 27 5 Disconnect the drive data cables See Section 1 2 2 System Cables on page 1 5 Caution The drive data cables are delicate Ensure that they are safely out of the way when servicing the motherboard 6 Remove the 4 screws that secure the motherboard to the bus bar 2 Use a No 2 Phillips screwdriver 7 Lift the motherboard tray out of the chassis 3 Move the motherboard carefully Gently slide the motherboard to the rear and carefully lift it upward 8 If you are replacing the motherboard only remove the processors as required See Section 4 8 2 Removing a Processor on page 4 37 9 Place the motherboard assembly on an antistatic mat 4 28 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 4 14 Removing the Motherboard Assembly 4 6 2 Installing the Motherboard Assembly static discharge Static discharges can cause component failures To avoid damage ensure that you follow antistatic practices as described in Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 D Caution This procedure requires that you handle components that are sensitive to 1 Power off the server See Section 2
12. 5 Powering Off the Server on page 2 4 2 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter 4 Servicing Motherboard Components 4 29 A 4 30 If you are replacing the motherboard only replace the processors as required Apply thermal grease Follow the applicable grease procedure included with the grease See Section 4 8 3 Installing a Processor FRU on page 4 38 Install the processor heat sinks on the motherboard assembly See Section 4 8 4 Installing an X option Processor on page 4 41 Place the motherboard tray into the chassis FIGURE 4 15 a Move the motherboard tray carefully 1 a Gently slide the motherboard to the front and carefully set it down 2 a The blind mushroom standoffs must engage the keyhole slots in the tray Align the tray before moving the tray forward to latch Install the 4 screws that secure the motherboard to the bus bar 3 Torque screws to 7 inch pounds 0 8 newton meters Use a manual torque driver settable to 7 inch pounds 0 8 newton meters with a No 2 Phillips screwdriver Fasten the captive screw at the front of the motherboard 3 Carefully connect the power distribution board ribbon cable to the motherboard 3 Make sure it is seated properly See Section 5 8 4 Installing a PDB Cable on page 5 28 Connect the two drive data cable
13. Operating System Sun Fire X4140 X4240 and X4440 How to install and configure operating systems on the 820 2397 Servers Operating System Installation Sun Fire X4140 X4240 and X4440 servers Excludes the Guide preinstalled Solaris Operating System and the Windows operating system Sun Fire X4140 X4240 and X4440 How to install the Windows operating system on the Sun 820 2399 Server Windows Operating System Fire X4140 X4240 and X4440 servers Installation Guide Sun Fire X4140 X4240 and X4440 How to troubleshoot the Sun Fire X4140 X4240 and 820 3067 Server Diagnostics Guide X4440 server Includes information on system event logs Sun Integrated Lights Out Manager 2 0 Describes the Integrated Lights Out Manager which is 820 1188 User s Guide and Addendum system management software that runs on the Sun Fire X4140 X4240 and X4440 server service processor Sun Fire X4140 X4240 and X4440 Information about late breaking changes and problems in 820 2396 Servers Product Notes the Sun Fire X4140 X4240 and X4440 servers x64 Servers Utilities Reference Manual Contains instructions for using applications and utilities 820 1120 common to many X64 servers xii Sun Fire X4240 Server Service Manual September 2010 Before You Read This Document To fully use the information in this document you must have thorough knowledge of the topics discussed in the Sun Fire X4240 Server Product Notes Sun Online The following table
14. Options on page B 3 for more information 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST B 3 B 2 Redirecting Console Output To access the SP and redirect the console output so that the BIOS POST codes can be read remotely 1 Attach a multi port dongle cable to the server module UCP connector 2 Attach a monitor to the multi port dongle cable s video port and a keyboard to a USB connector 3 Power cycle or power on the server 4 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears 5 Select Server The Server screen appears 6 Select AST2000 LAN Configuration The LAN Configuration screen appears Sun Fire X4240 Server Service Manual September 2010 10 11 12 13 14 B 4 Select the IP Address menu item The SP s IP address appears Start a web browser and type the SP s IP address in the browser s address bar Type a user name and password as follows User name root Password changeme The ILOM SP web GUI screen appears Click the Remote Control tab Click the Redirection tab Click on the Start Redirection button The javaRConsole window appears and prompts you for your user name and password again When you
15. PEF Action ght 1985 2006 FIGURE C 19 BIOS Setup Utility Advanced IPMI 2 0 Configuration Set PEF Configuration Parameters IOS SETUP UTILITY le or Disable PEF Enabled Control v02 61 C Copyright 1985 2006 American Megatrends Inc C 14 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 20 BIOS Setup Utility Advanced IPMI 2 0 Configuration PEF Action Global Control BIOS SETUP UTILITY Alert Action Enab led 1on American Delay Event Message For Appendix C BIOS Screens C 15 FIGURE C 22 BIOS Setup Utility Advanced IPMI 2 0 Configuration BMC Watch Dog Timer Action BIOS SETUP UTILITY gt PEI nfiguratio Options BMC Watch Dog Timer Action Disabled MPS Revision 1985 2006 American Megatrends Inc C 16 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 24 BIOS Setup Utility Advanced PCI Express Configuration BIOS SETUP UTILITY is fictive State Power Hanagement Disabled yright 1985 Remote Access Disabled v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 17 FIGURE C 26 BIOS Setup Utility Advanced USB Configuration gt USB Mass Storage Device Configuration BIOS USB Mass Storage Reset Delay 20 Sec command trends Inc C 18 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 28 BIOS Setup Utility Advanced Error Handling BIOS SETUP UTILITY Reporti
16. Power and Locator buttons and system component status LEDs The Sun Fire X4240 has a 16 disk backplane Each drive has an LED for power activity fault and ok to remove This board carries the front panel USB connections from the drives backplane The board connects directly to the drives backplane It is packaged with the DVD drive as a single unit In the Sun Fire X4240 each riser supports two PCle cards There the Power Distribution Board PDB on page 5 14 Section 5 7 Servicing the Paddle Card on page 5 19 Section 5 1 Servicing the Fan Power Boards on page 5 2 Section 5 3 Servicing the Hard Drive Backplane on page 5 10 Section 3 5 Servicing the DVD USB Module on page 3 20 Section 4 3 Servicing FRU are three risers per system each attached to the rear of the PCle Risers on motherboard page 4 15 1 4 Sun Fire X4240 Server Service Manual e September 2010 1 2 2 System Cables The Sun Fire X4240 internal cables are listed in TABLE 1 3 FIGURE 1 1 shows the SAS cables on the Sun Fire X4240 FIGURE 1 1 Cables SAS gt TABLE 1 3 Sun Fire X4240 Server Cables SAS Cable Connects 1 Drives data cables 2 Between the motherboard or optional HBA PCI Express Card and the drives backplane 2 Motherboard to PDB cable Between the power distribution board and the motherboard 3 Top cover interlock cable To the power distribution board 4 PSU backplane cable To
17. Section 2 5 Powering Off the Server on page 2 4 c Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter 4 Servicing Motherboard Components 4 15 d Disconnect any data cables connected to the cards on the PCIe riser being removed Label the cables to ensure proper connection later e Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 f Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 If you are servicing a PCIe card locate its position in the system 3 Disconnect any data cables connected to the cards on the PCle riser being removed Label the cables to ensure proper connection later 4 Remove the rear panel PCI cross beam FIGURE 4 8 1 a Loosen the two captive Phillips screws on the end of the PCI cross beam b Lift the PCI cross beam up and back to remove it from the chassis 5 Loosen the captive retaining screw holding the front end of the riser to the motherboard 2 6 Lift the riser up to remove it from the server Remove the riser and any PCle cards attached to it as a unit FIGURE 4 8 Removing a PCle Riser 4 16 Sun Fire X4240 Server Service Manual e September 2010 4 3 2 Installing a PCIe Riser Caution Ensure that all power is removed from the server before removing or instal
18. et chimiques ou du nucl aire maritime directement ou indirectement sont strictement interdites Les exportations ou reexportations vers les pays sous embargo am ricain ou vers des entit s figurant sur les listes d exclusion d exportation am ricaines y compris mais de maniere non exhaustive a liste de personnes qui font objet d un ordre de ne pas participer d une fa on directe ou indirecte aux exportations des produits ou des services qui sont r gis par la l gislation am ricaine sur le contr le des exportations et la liste de ressortissants sp cifiquement d sign s sont rigoureusement interdites L utilisation de pi ces d tach es ou d unit s centrales de remplacement est limit e aux r parations ou l change standard d unit s centrales pour les produits export s conform ment la l gislation am ricaine en mati re d exportation Sauf autorisation par les autorit s des Etats Unis l utilisation d unit s centrales pour proc der des mises jour de produits est rigoureusement interdite SC BA Adobe PostScript Contents Preface xi Sun Fire X4240 Server Overview 1 1 1 1 1 2 1 3 1 4 1 5 Product Description 1 1 Sun Fire X4240 Server Chassis Overview 1 3 1 2 1 Infrastructure Boards 1 4 1 2 2 System Cables 1 5 1 2 3 Dimensions 1 7 Sun Fire X4240 Front Panel Features 1 8 Sun Fire X4240 Rear Panel Features 1 9 Illustrated Parts Breakdown 1 10 Preparing to Service the System 2 1 2 1 2 2 2 3
19. firmware is at SW 3 1 or later when installing the HBA in Slot 0 FIGURE 4 10 Identifying PCIe Cards Chapter A Servicing Motherboard Components 4 19 4 4 2 4 20 Removing PCIe Cards Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Locate the PCIe card that you want to remove and note its corresponding riser board See Section 1 4 Sun Fire X4240 Rear Panel Features on page 1 9 for more information about PCle slots and their locations If necessary make a note of where the PCIe cards are installed Unplug all data cables from the card Note the location of all cables for reinstallation later Remove the rear panel crossbeam and then the riser board FIGURE
20. removing or installing the battery You must disconnect the power cables from the system before performing this procedure Sun Fire X4240 Server Service Manual e September 2010 FIGURE 4 13 Battery Location 4 5 1 Removing the Battery 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter A Servicing Motherboard Components 4 25 4 5 2 4 26 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the PCIe riser closest to the power supply See Section 4 3 1 Removing a PCIe Riser on page 4 15 See Section 4 4 1 Sun Fire X4240 PCIe Card Guidelines on page 4 19 Press the latch and remove the battery from the motherboard Use a small No 1 flat blade non metallic screwdriver or equivalent Installing the Battery 1 2 Unpack the replacement battery Press the new battery into the motherboard Install the positive side facing upward away from the motherboard Inst
21. riser board a Slide the riser back until it seats in its slot in the rear panel b Tighten the captive No 2 Phillips screw securing the riser to the motherboard Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Connect any required data cables to the PCIe card Route data cables through the cable management arm Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Sun Fire X4240 Server Service Manual e September 2010 13 Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 12 Installing a PCIe Card Chapter A Servicing Motherboard Components 4 23 4 5 4 24 Servicing the Battery The following topics are covered m Section 4 5 1 Removing the Battery on page 4 25 m Section 4 5 2 Installing the Battery on page 4 26 The battery maintains system time when the server is powered off and a time server is unavailable If the server fails to maintain the proper time when powered off and not connected to a network replace the battery FIGURE 4 13 You need a small No 1 flat blade non metallic screwdriver or equivalent Caution Ensure that all power is removed from the server before
22. series of mushroom standoffs in the chassis side wall 2 Slide the paddle card forward to plug it into the hard drive backplane FIGURE 5 13 3 Secure the paddle card with two No 2 Phillips screws 4 Install the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 5 Install the power distribution board See Section 5 5 2 Installing the Power Distribution Board on page 5 15 5 20 Sun Fire X4240 Server Service Manual e September 2010 6 Install the motherboard assembly See Section 4 6 2 Installing the Motherboard Assembly on page 4 29 FIGURE 5 13 Installing the Paddle Card 5 8 Servicing Cables The following topics are covered m Section 5 8 1 Removing HDD Cables in a SAS Configuration on page 5 22 m Section 5 8 2 Installing HDD Cables For a PCI E Controller on page 5 23 m Section 5 8 3 Removing a PDB Cable on page 5 27 m Section 5 8 4 Installing a PDB Cable on page 5 28 See Section 1 2 2 System Cables on page 1 5 for illustrations of cables Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Chapter 5 Servicing Infrastructure Boards and Components 5 21 5 8 1 Removing HDD Cables in a SAS Configuration To remove drive cables in a SAS configuration 1 Prepare the server for service a Power off the server See Sectio
23. the Power Distribution Board 5 5 2 Installing the Power Distribution Board 1 Lower the PDB bus bar assembly into the chassis FIGURE 5 9 1 The PDB fits over a series of mushroom standoffs in the floor of the chassis 2 Slide the PDB bus bar assembly to the right until it plugs into paddle card 3 Install the five No 2 Phillips screws to secure the PDB to the chassis 2 Chapter 5 Servicing Infrastructure Boards and Components 5 15 4 Connect the top cover interlock cable to the power distribution board 3 5 Connect the PDB ribbon cable to the PSU backplane 4 6 Install the power supplies Slide each power supply into its bay until it locks into place See Section 3 4 4 Installing a Power Supply on page 3 18 7 Install the motherboard assembly See Section 4 6 2 Installing the Motherboard Assembly on page 4 29 FIGURE 5 9 Installing the Power Distribution Board 5 16 Sun Fire X4240 Server Service Manual e September 2010 5 6 5 6 1 Servicing the Power Supply Backplane In the Sun Fire X4240 the power supply backplane carries 12V power to the power distribution board Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the ser
24. 0 1 If necessary remove the drive fillers from the chassis The Sun Fire X4240 might have as many as eight drive fillers covering unoccupied drive slots Chapter 3 Servicing Customer Replaceable Devices 3 7 2 Determine the drive slot location for the replacement drive If you removed an existing drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed See TABLE 3 1 for drive locations 3 Slide the drive into the drive slot until it is fully seated FIGURE 3 4 FIGURE 3 4 Installing a Drive 4 Close the latch to lock the drive in place 5 Do one of the following a If you have hot plugged the drive Configure the drive See one of the following HBA documents For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM Sun LSI 106x RAID User s Guide or x64 Server Utilities Reference Manual a If you have cold plugged the drive Restore power to the server Do the procedure described in Section 6 4 Powering On the Server on page 6 5 3 8 Sun Fire X4240 Server Service Manual e September 2010 3 2 6 Using Drive Fillers All drive slots in the Sun Fire X4240 must have drive fillers in place during operation to maintain airflow To remove fillers pull the ejector and pull the filler out of the chassis FIGURE 3 5
25. 0 Note If you are replacing a defective fan power board remove only the fan modules that are necessary to remove the defective fan power board See Section 3 3 4 Removing a Fan Module on page 3 12 3 Remove the Phillips screw that secures the fan power board to the chassis FIGURE 5 1 4 Slide the fan power board to the left to disengage it from the paddle card 5 Remove the fan power board from the system and place it on an antistatic mat FIGURE 5 1 Removing the Fan Power Board Chapter 5 Servicing Infrastructure Boards and Components 5 3 Sila Installing a Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the Paddle card FIGURE 5 2 2 Secure the board to the chassis with a Phillips screw 3 Reinstall the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 FIGURE 5 2 Installing a Fan Power Board 4 Return the server to operation 5 4 Sun Fire X4240 Server Service Manual e September 2010 a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server
26. 1 8 and Section 1 4 Sun Fire X4240 Rear Panel Features on page 1 9 for more information about identifying and interpreting system LEDs Power Supply LED Reference Each power supply contains a series of LEDs on the rear panel of the system Chapter 3 Servicing Customer Replaceable Devices 3 15 FIGURE 3 10 Power Supply Status LEDs Figure Legend Legend LED Symbol Color Lights when 1 OK to Remove Blue A power supply can be removed safely during a hot swap operation 2 Service Required Amber The power supply is faulty TAN The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault 3 AC Present AC Green The power supply is plugged in and AC power is available regardless of system power state 3 4 3 Removing a Power Supply Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Determine which power supply 0 or 1 requires replacement A lit amber failure LED on a power supply indicates that a failure was detected 2 Gain access to the rear of the server where the faulty power supply is located 3 Release the cable management arm CMA FIGURE 3 11 The CMA is located at the rear of the server rack a Press and hold the tab 3 16 Sun Fire X4240 Server Service Manual e September 2010 b Rotate the cable management arm out of the way so that you can access the power s
27. 240 Server Service Manual September 2010 FIGURE 1 6 Power Distribution Fan Module Components Sun Fire X4240 Figure Legend A N ch Paddle Card Power Distribution Board Bus Bar Assembly Paddle Card Power Supplies 5 Fan Modules 6 Fan Boards 7 Air Baffle Chapter 1 Sun Fire X4240 Server Overview 1 11 Note System cooling might be affected by dust and contaminant build up It is recommended that systems be opened and checked approximately every six months or more often in dirty operating environments Check system heat sinks fans and air openings If necessary clean systems by brushing or blowing contaminants or carefully vacuuming contaminants from the system 1 12 Sun Fire X4240 Server Service Manual e September 2010 CHAPTER 2 Preparing to Service the System This chapter describes how to prepare the Sun Fire X4240 for servicing The following topics are covered m Section 2 1 Safety Information on page 2 1 m Section 2 2 SSD Minimum Required Firmware on page 2 2 m Section 2 3 Required Tools on page 2 2 m Section 2 4 Obtaining the Chassis Serial Number on page 2 3 m Section 2 5 Powering Off the Server on page 2 4 m Section 2 6 Extending the Server to the Maintenance Position on page 2 6 m Section 2 7 Removing a Server From the Rack on page 2 8 m Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures
28. 3 NULL 16 chassis 73 65 72 69 61 6c 5f 6e 75 6d 62 65 72 20 30 serial_number 0 32 36 4c 48 46 2d 30 38 32 32 42 34 30 32 59 226LHF 0822B402Y Oa 63 68 61 73 73 69 73 20 70 61 72 74 5f Ge H chassis part_n 6d 62 65 72 20 35 34 30 2d 37 36 31 38 2d 58 umber 540 7618 X Oa 5d 3 b7 3 b7 00 00 00 00 00 00 00 00 00 DCI RU RE EE AEE 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 4 34 Sun Fire X4240 Server Service Manual e September 2010 4 7 3 7 Remove the files you created in the previous steps rm persist mb bin dev shm product info 8 Reboot the SP A reboot enables the SP to re read the FRUID data Changing Product Information on the Motherboard Using a File 1 Once in Escalation mode in ILOM copy the current product information from the motherboard to a file by issuing this command frutool t mb read cmm product area gt dev shm product info 2 Edit the dev shm product info file to contain the correct serial numbers 3 Write this file back to the motherboard by issuing this command frutool t mb write_cmm_product_area lt dev shm product info 4 Read this file to ensure the changes have been made successfully frutool t mb read_cmm_product_area 5 Remove the file you created in the first step of this procedure rm dev shm product info 6 Reboot the SP A reboot enables the SP to re read the FRUID data 4 8 Servicing Processors The following topics are covered m Secti
29. 4 From the front of the server release the two slide release latches FIGURE 2 3 Squeeze the green slide release latches to release the slide rails 2 6 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 2 3 Slide Release Latches 5 While squeezing the slide release latches slowly pull the server forward until the slide rails latch Chapter 2 Preparing to Service the System 2 7 27 Removing a Server From the Rack The server must be removed from the rack to service the following components Motherboard m Power distribution board m Power supply backplane m Paddle card m Disk cage m Drives backplane m Front panel light pipe assemblies Caution If necessary use two people to dismount and carry the chassis Gi To remove a server from the rack 1 Disconnect all cables and power cords from the server 2 Extend the cabinet extender arm for safety if present 3 Extend the server to the maintenance position See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 4 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly FIGURE 2 3 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA 2 8 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 2 4 Metal Lever and Cable Management Arm Caution If necessary u
30. 4 11 See Section 4 3 Servicing PCIe Risers on page 4 15 Carefully remove the PCIe card from the riser board connector Place the PCIe card on an antistatic mat If you are not replacing the PCIe card install a PCIe filler panel PCle filler panels are located in the motherboard rear panel Sun Fire X4240 Server Service Manual e September 2010 FIGURE 4 11 Removing a PCIe Card 4 21 Chapter 4 Servicing Motherboard Components 4 4 3 4 22 Installing PCIe Cards Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 10 11 12 Unpack the replacement PCIe card and place it on an antistatic mat Locate the proper PCIe slot for the card you are replacing If necessary review the PCIe Card Guidelines to plan your installation See Section 4 4 1 Sun Fire X4240 PCIe Card Guidelines on page 4 19 for additional information Remove the PCIe riser board See Section 4 3 Servicing PCIe Risers on page 4 15 If the server has been continously used for an extended time inspect the slot for particles Clean the slot with filtered compressed air as required Remove the PCI filler panel PCle filler panels are located in the motherboard rear panel Insert the PCIe card into the correct slot on the riser board FIGURE 4 12 Replace the
31. 4200R 533 MHz registered DIMMs with ECC e PC2 5300R 667 MHz registered DIMMs with ECC PC2 6400R 800 MHz registered DIMMs with ECC e 1 GB 2 GB 4 GB or 8 GB per DIMM e See Section 4 1 2 DDR2 DIMM Guidelines on page 4 4 4 ports 10 100 1000 Mbps auto negotiating through two separate controllers e SAS up to 16 or SATA up to 8 SSD disk drives e Up to 16 SFF SAS 73 GB or 146 GB 2 5 inch form factor drives e Support for hardware embedded RAID 0 striping and RAID 1 mirroring e Optional RAID Levels 0 1 IE 5 5EE 6 10 50 and 60 1 slimline DVD drive supporting CD R W CD R W DVD R W DVD R W 5 USB 2 0 ports 2 in front 2 in rear plus 1 internal USB port e 1 RJ 45 serial management port SER MGT default connection to access service processor e 110 MB network management port NET MGT to access service processor e HD15 VGA video port e 6 hot swappable system fan modules 2 fans per module e An air duct facilitates processor memory airflow 6 standard low profile PCIe slots on three riser boards 1 x4 4 x8 and 1 x4 electrical 5 x16 and 1 x8 mechanical See Section 4 4 1 Sun Fire X4240 PCIe Card Guidelines on page 4 19 e AC power 100 240 VAC 12 5A 50 60Hz e 1 or 2 hot swappable 1050W power supply units PSUs to provide N N redundancy with energy efficient design Sun Fire X4240 Server Service Manual e September 2010 TABLE 1 1 Sun Fire X4240 Server System Features Con
32. AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 19 Installing a Processor 4 40 Sun Fire X4240 Server Service Manual e September 2010 4 8 4 Installing an X option Processor To install an X option processor 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the shipping cover from socket 3 Clean the top of the processor with the provided alcohol wipe 4 Place the processor in the socket with the correct orientation 5 Engage the lever by rotating downward and pressing into the catch 6 Remove the plastic protective cover from heatsink Be careful not to disturb or touch the pre installed thermal interface material 7 Orient the heatsink so the four screws line up with the mounting studs 8 Tighten the four screws alterna
33. C 2 5 BIOS Security Menu Screens C 23 C 2 6 BIOS Chipset Menu Screens C 24 C 2 7 BIOS Exit Menu Screens C 29 viii Sun Fire X4240 Server Service Manual e September 2010 Index Index 1 Contents ix x Sun Fire X4240 Server Service Manual e September 2010 Preface The Sun Fire X4240 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire X4240 Server This manual also includes information about the use and maintenance of the server This document is written for technicians system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware How This Document Is Organized This manual contains the following chapters TABLE P 1 Sun Fire X4240 Service Manual Chapters Chapter Describes Chapter 1 Sun Fire X4240 Server Overview provides an overview of the system including front and rear panel features Contains illustrations showing system components Chapter 2 Preparing to Service the System describes the steps necessary to prepare the system for service Chapter 3 Servicing Customer Replaceable Devices describes the service procedures that can be done while the system is running hot serviceable procedures Chapter 4 Servicing Motherboard Components describes the service procedures for the motherboard and its associated components including installing and upgradin
34. Escalation mode in ILOM view product information on the FRUID PROM that is on the Power Distribution Board PDB by issuing this command frutool t pb read cmm product area product part _number 594 5133 03 product serial number 0829QAS003 product asset_tag NULL 16 chassis serial_ number 0226LHF 0822B402YH chassis part _ number 540 7618 XX 2 Save the entire motherboard FRUID image in case it later needs to be restored to its original state frutool r mb gt persist mb bin 3 Copy the product information from the PDB to a file frutool t pb read cmm product area gt dev shm product info 4 View the file by issuing the following command to verify the previous step was successful cat dev shm product info 5 Write the product information to the motherboard by issuing this command frutool t mb write_cmm_product_area lt dev shm product info 6 View the file to ensure that the product data has been updated in the motherboard FRUID PROM frutool r mb hexdump C egrep 000004 00 00 00 00 00 00 00 00 00 00 00 00 a4 70 72 pr 64 75 63 74 20 70 61 72 74 5f 6e 75 6d 62 65 oduct part_numbe 20 35 39 34 2d 35 31 33 33 2d 30 33 Oa 70 72 r 594 5133 03 pr 64 75 63 74 20 73 65 72 69 61 6c 5f 6e 75 Gd oduct serial_num 65 72 20 30 38 32 39 51 41 53 30 30 33 Oa 70 ber 0829QAS003 p 6f 64 75 63 74 20 61 73 73 65 74 5f 74 61 67 roduct asset_tag 4e 55 4c 4c 3a 31 36 Oa 63 68 61 73 73 69 7
35. Interface ACPT enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately Emergency shutdown Press and hold the Power button for at least four seconds until the main power is off and the server enters standby power mode See FIGURE 2 2 When the main power is off the Power OK LED on the front panel flashes indicating that the server is in standby power mode ILOM SP CLI shutdown See Section 2 5 1 Powering Off the Server Using the Service Processor Command Line on page 2 5 Caution With an emergency shutdown all applications and files will be closed abruptly without saving changes File system corruption might occur Caution To completely power off the server you must disconnect the AC power cords from the rear panel of the server 2 4 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 2 2 Front Panel Power OK LED Lol Powering Off the Server Using the Service Processor Command Line You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart Refer to the Solaris OS documentation for additional information 1 Log in as a superuser or equivalent Depending on the type of problem you might want to view server status or log files or run diagnostics befo
36. M slots 6 and 7 m Only DDR2 800 Mhz 667Mhz and 533Mhz DIMMs are supported m Each pair of DIMMs must be identical same manufacturer size and speed Note DDR2 DIMM names in Integrated LOM messages are displayed with the full name such as SYS MB P0 D7 DDR2 DIMM Fillers DDR2 DIMM fillers are installed in all unoccupied DIMM sockets All sockets must be occupied by either a filler or a DDR2 DIMM When DDR2 DIMMS are added remove the fillers When DDR2 DIMMS are removed add extra fillers Always place fillers in empty sockets FIGURE 4 3 Fillers for DDR2 DIMM Slots Single Processor Configuration DDR2 DIMM Placement If a one processor configuration is ordered the DDR2 DIMM physical memory layout requires that all memory must be located next to the installed processor working from the outside in Do not install memory on the side that does not have a processor installed Sun Fire X4240 Server Service Manual e September 2010 4 1 3 Removing DDR2 DIMMs Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs You must disconnect the power cables before performing this procedure 1 Review Section 4 1 2 DDR2 DIMM Guidelines on page 4 4 for memory configuration information 2 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the po
37. SDs as long as you do not mix them in a same volume The following cable kits are used for the HBA controller when using hard drives and SSDs TABLE 3 2 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4240 and X4440 SAS SATA HBA 2 cables 4282A The following cable kits are used for the on board controller with SSDs TABLE 3 3 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4240 and X4440 SATA On Board Only 2 cables 4283A SSD Firmware Requirements When replacing or installing a SSD to be included in a RAID configuration in the Sun Fire X4240 system make sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume Minimum required firmware BIOS ILOM Firmware BIOS OABMNO64 a ILOM 3 0 3 37 Adaptec Firmware a Adaptec FW 16732 a LSI FW 1 27 02 MPTBIOS 6 26 00 Backplane Firmware a Backplane FW 5 02 14 LSI SAS expander Sun Fire X4240 Server Service Manual e September 2010 3 2 9 FIGURE 3 2 shows drive status LEDs FIGURE 3 2 Drive Status LEDs Drive Status LED Reference 3 2 4 Figure Legend Legend LED Symbol Color Lights when 1 OK to Blue Remove 48 2 Service Amber Required TAS 3 OK Activity Green A drive can be removed safely during a hot plug operation Note The blue OK to Remove LED requires OS support and is not functional wi
38. See Section 6 4 Powering On the Server on page 6 5 2 Sech Servicing the Drives Cage You must remove the drives cage to access the following components m Drives backplane m Front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the drives cage You must disconnect the power cables before performing this procedure Removing the Drives Cage 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Chapter 5 Servicing Infrastructure Boards and Components 5 5 c Remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 If you are servicing the drives backplane remove all drives See Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 Note Make a note of the drive locations b
39. Sun Fire X4240 Server Service Manual a amp Sun Part No 820 3835 14 September 2010 Revision A Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved published rights reserved under the Copyright Laws of the United States HIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS INC USE DISCLOSURE OR EPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS INC his distribution may include materials developed by third parties Hea Hn Sun Sun Microsystems the Sun logo Java Solaris Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the U S and other countries AMD Opteron and Opteron are trademarks of Advanced Micro Devices Inc Intel is a registered trademark of Intel Corporation This product is covered and controlled by U S Export Control laws and may be subject to the export or import laws in other countries Nuclear missile chemical biological weapons or nuclear maritime end uses or end users whether direct or indirect are strictly prohibited Export or reexport to countries subject to U S embargo or to entities identified on U S export exclusion lists including but not limited to the denied persons and specially designated nationals lists is strictly prohibited Use of any spare or replacem
40. URE 5 4 3 Two screws secure the disk cage to each side of the chassis 5 Install the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Chapter 5 Servicing Infrastructure Boards and Components 5 7 6 Install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 FIGURE 5 4 Installing the Hard Drive Cage 7 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 8 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 9 Install the hard drives 5 8 Sun Fire X4240 Server Service Manual e September 2010 Note Ensure you are installing the hard drives in the correct drive bays See Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 10 Install the DVD USB module See Section 3 5 2 Installing the DVD USB Module on page 3 21 11 Return the server to operation a Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 b Press the power button to power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 5 Servicing Infrastructure Boards and Components 5 9 5 3 Servicing the Hard Drive Backplane You must remove the hard drive backplane to service the front control panel light pipe assemblies No
41. USB TSSTcorp CD DUI 25 BIOS Security Menu Screens The BIOS Security screens allow you to set or change the user and supervisor passwords The Sun Fire X4240 has the following BIOS Security screens Appendix C BIOS Screens C 23 FIGURE C 35 BIOS Setup Utility Security Change Supervisor Password BIOS SETUP UTILITY Change Supervisor Password C 2 6 BIOS Chipset Menu Screens The BIOS Server screens allow you to configure Server advanced chipset settings if applicable The Sun Fire X4240 has the following BIOS Chipset screens C 24 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 36 BIOS Setup Utility Chipset BIOS SETUP UTT gt NorthBridge Configuration Appendix C BIOS Screens C 25 FIGURE C 38 BIOS Setup Utility Chipset Northbridge Memory Configuration BIOS SETUP UTILITY futo XOR of Addre mell DRAM fo rhound Enabled Option puright 1985 2006 American Megatrends Inc BIOS SETUP UTILITY ECC Mode Good J 1985 2006 C 26 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 40 BIOS Setup Utility Chipset Northbridge DRAM Timing Configuration BIOS SETUP UTILITY Clock Mode futo v02 61 C uright 1985 2 i ends Inc Options 150 U 125 V 100 U 075 U 050 U 025 U 000 U 975 U 950 U 925 U 900 U 875 U 850 U 0 825 U 0 800 U Alternate VID Memory Timing Param eene ee ta ka kta ba ba ko M v02 61 C Copyright 1985 2006
42. You must remove the power distribution board to access the paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Removing the Power Distribution Board 1 Remove the motherboard assembly See Section 4 6 1 Removing the Motherboard Assembly on page 4 27 2 Remove all power supplies FIGURE 5 8 a Grasp the power supply handle and press the release latch Sun Fire X4240 Server Service Manual e September 2010 b Slide the power supply out of the system See Section 3 4 3 Removing a Power Supply on page 3 16 3 Disconnect the top cover interlock cable from the power distribution board FIGURE 5 8 4 Disconnect the PDB ribbon cable from the Power Supply Unit backplane 5 Remove the four screws securing the L shaped bus bars from the PSU backplane to the PDB 6 Remove the No 2 Phillips screw securing the PDB to the chassis 7 Grasp the bus bar and pull the PDB bus bar assembly to the left away from the paddle card 8 Lift the PDB bus bar assembly up and out of the system 9 Place the PDB bus bar assembly on an antistatic mat FIGURE 5 8 Removing
43. all PCIe riser 0 with any associated cards See Section 4 3 2 Installing a PCIe Riser on page 4 17 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 Use the ILOM date command to set the day and time See the Integrated Lights Out Management Guide Sun Fire X4240 Server Service Manual e September 2010 Servicing the Motherboard Assembly The following topics are covered m Section 4 6 1 Removing the Motherboard Assembly on page 4 27 m Section 4 6 2 Installing the Motherboard Assembly on page 4 29 m Section 4 7 Servicetool FRU Update Procedures on page 4 32 You must remove the motherboard assembly to access the following components m Power distribution board m Paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You
44. and hold it there 2 Press the top cover release button and slide the top cover to the rear about a half inch 12 7 mm 2 3 Lift up and remove the top cover 3 Caution If the top cover is removed before the server is powered off the server will immediately go into Standby mode Note System cooling might be affected by dust and contaminant buildup It is recommended that systems be opened and checked approximately every six months or more often in dirty operating environments Check system heat sinks fans and air openings If necessary clean systems by brushing or blowing contaminants or carefully vacuuming contaminants from the system 2 12 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 2 6 Removing the Top Cover Chapter 2 Preparing to Service the System 2 13 2 14 Sun Fire X4240 Server Service Manual e September 2010 CHAPTER 3 Servicing Customer Replaceable Devices This chapter describes how to replace the hot swappable and hot pluggable customer replaceable units CRUs in the Sun Fire X4240 The following topics are covered m Section 3 1 Devices That Are Hot Pluggable or Hot Swappable on page 3 1 m Section 3 2 Servicing Drives on page 3 2 CRU m Section 3 3 Servicing Fan Modules on page 3 9 CRU m Section 3 4 Servicing Power Supplies on page 3 15 CRU m Section 3 5 Servicing the DVD USB Module on page 3 20 CRU 3 1 Devices Th
45. are prompted type a user name and password with administrator privileges The current POST screen appears Changing POST Options These instructions are optional but you can use them to change the operations that the server performs during POST testing To Change POST Options 1 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears Select the Boot menu The Boot Settings screen appears Select Boot Settings Configuration The Boot Settings Configuration screen appears On the Boot Settings Configuration screen there are several options that you can enable or disable m Hit F2 Message Display Displays Press F2 to run Setup in POST This option is enabled by default Appendix B BIOS Power On Self Test POST Codes B 3 B 5 B 4 Quick Boot This option is enabled by default The BIOS skips certain tests while booting such as the extensive memory test This decreases the time it takes for the system to boot Quiet Boot This option is disabled by default If you enable this option the Sun Microsystems logo appears instead of POST codes Add On ROM Display Mode This option is set to Force BIOS by default This option takes effect only if you have also enabled the Quiet Boot option but it controls whether output from the Option ROM is displayed The two settings for this option are as follows
46. at Are Hot Pluggable or Hot Swappable SN Hot Pluggable Devices Hot pluggable devices can be removed and installed while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a drive In the Sun Fire X4240 only drives are hot pluggable To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See Section 3 2 Servicing Drives on page 3 2 3 1 GL Hot Swappable Devices Hot swappable devices can be removed and installed while the server is running without affecting the rest of the server s capabilities In the Sun Fire X4240 the following devices are hot swappable m Fan modules See Section 3 3 Servicing Fan Modules on page 3 9 m Power supplies See Section 3 4 Servicing Power Supplies on page 3 15 Note The chassis mounted drives can be hot swappable depending on how they are configured See Section 3 2 Servicing Drives on page 3 2 9 2 92 1 3 2 Servicing Drives The following topics are covered m Section 3 2 1 Sun Fire X4240 Drive Guidelines on page 3 2 m Section 3 2 2 Sun Fire X4240 SSD Guidelines on page 3 3 m Section 3 2 3 Drive Status LED Reference on page 3 5 m Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 m Section 3 2 5 Installin
47. ation 5 Press F2 to enter system BIOS and verify that the flash device is in the boot order 6 After a successful flash remove the flash drive from the USB port 7 AC power cycle the server Wait at least 2 minutes to let SP come up first 8 Power on the server and enter BIOS 9 Confirm following items are correct in BIOS 4 46 Sun Fire X4240 Server Service Manual e September 2010 a BMC Firmware Revision is correct on the Main page b Status of BMC is working in Advanced gt IPMI 2 0 Configuration page 10 Exit BIOS and start the operating system Chapter 4 Servicing Motherboard Components 4 47 4 11 4 11 1 4 11 2 4 48 Using the Reset and NMI Switches Caution Do not use the Reset and NMI Dump switches unless you are instructed to do so by a Field Service engineer Reset Switch The Reset switch on the motherboard sends a reset order to the processors resetting the main system but not the service processor The button for this switch is one of the 3 hidden recessed buttons on the back of the motherboard located between the NET MGT and NETO connectors and closest to NETO It can be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis NMI Dump Switch The NMI button is the center button of the row of 3 hidden recessed buttons on the back of the motherboard located between the NET MGT and NETO connectors The button for this switch can
48. be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis The Non Maskable Interrupt NMI Dump switch sends an NMI order to the processors which is used by Field Service for debugging activities at the request of operating system engineers NMI can also be asserted by ILOM Refer to the Sun Integrated Lights Out Manager User s Guide Sun Fire X4240 Server Service Manual e September 2010 CHAPTER 5 Servicing Infrastructure Boards and Components gt gt This chapter describes how to replace cold swappable field replaceable units FRUs in the Sun Fire X4240 The following topics are covered Section 5 1 Servicing the Fan Power Boards on page 5 2 FRU Section 5 2 Servicing the Drives Cage on page 5 5 FRU Section 5 3 Servicing the Hard Drive Backplane on page 5 10 FRU Section 5 4 Servicing the Front Control Panel Light Pipe Assembly on page 5 12 FRU Section 5 5 Servicing the Power Distribution Board PDB on page 5 14 FRU Section 5 6 Servicing the Power Supply Backplane on page 5 17 FRU Section 5 7 Servicing the Paddle Card on page 5 19 FRU Section 5 8 Servicing Cables on page 5 21 FRU Caution Never attempt to run the server with the covers removed Hazardous voltage is present Caution Equipment damage is possible The covers must be in place for proper air flow 5 1 5 1 Dl
49. board are mounted in a removable module that is accessible from the front panel of the system The DVD USB module must be removed from the drive cage to service the drives backplane Note CRU This customer replaceable unit can be replaced by anyone Chapter 3 Servicing Customer Replaceable Devices 3 19 Sc Removing the DVD USB Module 1 Remove media from the drive 2 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 3 Remove the Sun Fire X4240 HDD13 drive See Section 1 2 Sun Fire X4240 Server Chassis Overview on page 1 3 for drive locations 4 Release the DVD USB module from the drives backplane FIGURE 3 14 Use the finger indent in the drive bay below the DVD USB module to detach the module from the backplane 5 Slide the DVD USB module out of the drive cage 6 Place the module on an antistatic mat 3 20 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 3 14 Removing the DVD USB Module 3 5 2 Installing the DVD USB Module 1 Slide the DVD USB module into the front of the chassis until it seats FIGURE 3 15 2 Install the drive you remov
50. ce Manual e September 2010 BMC Binary the SP Binary file 2 Insert the bootable flash drive into the USB port a Press F8 to get a list of the boot devices b Choose the USB flash boot device or a Press F2 to enter the BIOS setup screen b Choose the USB flash device as the first boot device c Save and exit FIGURE 4 20 Internal USB Port Chapter 4 Servicing Motherboard Components 4 45 3 Once the flash device is booted run the following command socflash p 1 f lt sp binary file gt For Example socflash p 1 f gi n bin If you want to back up the current flash content run following command socflash p 1 lt sp binary file gt b lt backup binary file gt For example socflash p 1 f gl2n bin b ilombak bin Note If you choose to back up the SP binary b lt backup filename gt you must ensure there is sufficient free space on the USB flash device to hold the backup file Note Use the command socflash h to get a complete option listing 4 After a successful flash perform an AC power cycle or reset the SP using the following command socflash r Note Using r resetting the SP hardware can cause the VGA display to become disrupted Note The BIOS is not upgraded by this emergency recovery procedure Perform a 2nd ILOM based flash upgrade to update the BIOS version Note This emergency flash recovery procedure returns the SP to default configur
51. ction 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 4 Servicing Motherboard Components 4 13 FIGURE 4 7 Installing the Air Duct Sun Fire X4240 Server Service Manual e September 2010 4 14 4 3 4 3 1 Servicing PCIe Risers The following topics are covered m Section 4 3 1 Removing a PCIe Riser on page 4 15 m Section 4 3 2 Installing a PCle Riser on page 4 17 PCIe cards are installed on vertical risers You must remove the relevant riser to access a PCIe card You must remove all three PCIe risers when replacing the motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 1 Electrostatic Discharge Safety Measures on page 2 10 Removing a PCle Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See
52. docs feedback Please include the title and part number of your document with your feedback Example Sun Fire X4240 Server Service Manual part number 820 3835 14 Sun Fire X4240 Server Service Manual September 2010 CHAPTER 1 Sun Fire X4240 Server Overview This chapter provides an overview of the features of the Sun Fire X4240 The following information is included 1 1 Section 1 1 Product Description on page 1 1 Section 1 2 Sun Fire X4240 Server Chassis Overview on page 1 3 Section 1 3 Sun Fire X4240 Front Panel Features on page 1 8 Section 1 4 Sun Fire X4240 Rear Panel Features on page 1 9 Section 1 5 Illustrated Parts Breakdown on page 1 10 Product Description The Sun Fire X4240 Server is an enterprise class two socket rackmount x64 system powered by AMD Opteron processors packing high performance and room for growth with six PCIe slots and 16 DIMM slots into a compact 2 RU footprint The product features are listed in TABLE 1 1 TABLE 1 1 Sun Fire X4240 Server System Features Feature Description Sun Fire X4240 Processor AMD64 Opteron Socket F 1207 1MByte L2 cache per processor chip Supports Dual and Quad core Memory 8 DDR 2 DIMM slots per socket Up to 800 MHz memory speeds Ethernet ports Internal drives Removable media USB ports Service ports Cooling PCI interfaces Power depending upon processor type and memory configuration e PC2
53. dule fault FIGURE 3 6 shows the fan module locations Sun Fire X4240 Server Service Manual e September 2010 FIGURE 3 6 Fan Module Locations 3 0 9 Detecting Fan Module Failure The following LEDs are lit when a fan module fault is detected m Front and rear Service Required LEDs Top Fan LED on the front of the server m Fan Fault LED on or adjacent to the faulty fan module If an overtemperature conditions occurs the front panel processor overtemperature LED becomes lit and a message is displayed on the console and logged by the iLOM The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature See Chapter 1 Section 1 3 Sun Fire X4240 Front Panel Features on page 1 8 for more information about system status LEDs Chapter 3 Servicing Customer Replaceable Devices 3 11 FIGURE 3 7 Detecting a Faulty Fan Module 3 3 4 Removing a Fan Module shut down the only service permitted in the fan compartment is the replacement of A Caution Hazardous moving parts Unless the power to the server is completely the fan modules by trained personnel 1 Extend the server into the maintenance position See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 2 Unlatch the fan module door Pull the release tabs back to release the door Open the top cover toward the rear of the server Note Close the top cover door immedia
54. e 6 5 FIGURE 4 5 Installing DDR2 DIMMs 4 1 5 Installing Additional DDR2 DIMMs Before you begin see Section 4 1 2 DDR2 DIMM Guidelines on page 4 4 for information about DDR2 DIMM configuration guidelines Chapter 4 Servicing Motherboard Components 4 9 DIMMs or damage to the DDR2 DIMMs might occur You must disconnect all power A Caution Ensure that all power is removed from the server before installing DDR2 cables from the system before performing this procedure 1 Remove any fillers to be replaced with DIMMs Set the fillers aside for future use if needed later 2 Unpackage the replacement DDR2 DIMMs and place them on an antistatic mat 3 Ensure that the ejector tabs are in the open position 4 Line up the DDR2 DIMM with the connector FIGURE 4 5 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly 5 Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2 DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 4 If the orientation is reversed damage to the DDR2 DIMM might occur 6 Repeat Step 2 through Step 5 until all DDR2 DIMMs are installed 7 Replace the air duct to the down position 8 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 9 Slide the server into the rack See Section 6 3 Re
55. e BIOS password to the SATA connector below PCIe slot 0 PCle riser 0 Resetting a Service Processor Password From the BIOS Screen To reset a password for the Service Processor access the BIOS Security screen Sun Fire X4240 Server Service Manual e September 2010 4 9 3 1 Boot the server 2 Press F2 at the Sun splash screen to enter Setup 3 At the BIOS screen move to the Security Screen tab 4 Change the password 5 Save and Exit the BIOS Resetting CMOS NVRAM Using a Jumper To clear the NVRAM using a jumper 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Locate the jumper header J1602 Access the J1602 jumper on the rear of the motherboard next to the SATA connector below PCIe slot 0 PCIe riser 0 3 Place the jumper across the 2 pins of the header 4 Remove the jumper from J1602 5 Return the server to operation a
56. e Maintenance Position on page 2 6 4 38 Sun Fire X4240 Server Service Manual e September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the heatsink on top of the failed processor FIGURE 4 19 Remove the failed processor Clean off the old thermal interface material from the heatsink and processor using the supplied alcohol wipe Set the heat sink aside Place the new processor in the socket Make sure the orientation is correct Engage the lever by rotating downward and pressing it into the catch FIGURE 4 18 Installing a Processor 10 11 Using the supplied grease syringe empty the syringe on to the processor in a star shaped pattern FIGURE 4 19 Orient the heatsink so that the four screws line up with the mounting inserts Tighten the four screws alternately one 1 2 turn in an X pattern until fully seated Return the server to operation Chapter 4 Servicing Motherboard Components 4 39 a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the
57. e Processor Password 4 42 Service Required LED 3 11 3 14 3 15 Servicing Cables 5 21 Servicing CPUs 4 35 Shutdown 2 4 software 1 3 SP recovering from a corrupt 4 44 Sun Fire X4240 Server Product Notes xiii Sun Online xiii System Power Supply Failure LED 3 15 Index 3 T Top Fan LED 3 11 3 14 U USB ports 1 2 X XOption CPU 4 41 Index 4 Sun Fire X4240 Server Service Manual e September 2010
58. e Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the air duct See Section 4 2 1 Removing the Air Duct on page 4 11 3 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 Chapter 5 Servicing Infrastructure Boards and Components 5 23 10 11 12 13 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Thread the power board end of the cables underneath the midwall towards the drives backplane FIGURE 5 15 a Connect the connector labeled PB 0 1 2 and 3 to the connector furthest from the power supply b Connect the connector labeled PB 4 5 6 and 7 to the connector nearest to the power supply Reinstall the fan boards making sure the cable is not pinched The cable routes through the slot underneath of the fan boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Route the cable towards the power s
59. ect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Identify which processor to remove FIGURE 4 18 1 Processor 0 is closest to the PSU bay processor 1 is furthest from the PSU bay 3 Unscrew the two heatsink screws FIGURE 4 18 2 4 Twist the heatsink slightly to break the seal with grease and then lift off the heatsink 5 Disengage the lever by rotating upward FIGURE 4 18 3 6 Open the pressure frame 7 Remove the processor FIGURE 4 18 4 Chapter 4 Servicing Motherboard Components 4 37 FIGURE 4 17 Removing a Processor l l l l l l l i i 8 L 4 8 3 Installing a Processor FRU To install a processor FRU 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to th
60. ecting console output B 2 Power 1 2 Power distribution board 1 4 Power Distribution Fan Module Components 1 11 power supply 3 15 Power Supply Faliure LED 3 15 power supply fault 3 15 Power Supply LEDs 3 15 powering off server from service processor prompt 2 5 service processor command 2 5 Powering Off the Server 2 4 Powering On 6 5 power on self test See POST Processor 1 2 R rack installation C 1 rear panel 1 9 redirecting console output B 2 Reference For Hard Drive LEDs 3 5 reinstalling server in rack 6 3 Related Documentation xii Remind Button 4 4 Remote management 1 3 Removable media 1 2 remove main power 2 4 removing Air Duct 4 11 battery 4 25 CPU 4 37 DDR2 DIMMs 4 7 DVD USB module 3 20 fan power boards 5 2 fan tray 3 12 Front Control Panel Light Pipe Assembly 5 12 Hard Drive 3 5 hard drive backplane 5 10 Hard Drive Cage 5 5 HDD Cables in a SAS Configuration 5 22 motherboard assembly 4 27 PCI E cards 4 20 PCIe Riser 4 15 power distribution board 5 14 Power Supply 3 16 Power Supply Backplane 5 17 server from rack 2 8 Top Cover 2 12 Removing a Hard Drive 3 5 required tools 2 2 Reset Switch 4 48 Resetting CMOS NVRAM 4 43 return the server to the normal rack position 6 4 S Safety Information 2 1 safety symbols xiii sample BIOS setup screens C 5 SAS cables 1 5 1 6 SATA cables 1 5 serial number 2 3 Service Manual Chapters xi Service ports 1 2 Servic
61. ection 5 5 2 Installing the Power Distribution Board on page 5 15 Install all power supplies Slide each power supply into its bay until it locks into place See Section 3 4 4 Installing a Power Supply on page 3 18 Install the motherboard assembly See Section 4 6 2 Installing the Motherboard Assembly on page 4 29 Servicing the Paddle Card The paddle card assembly includes the top cover interlock switch Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Removing the Paddle Card 1 Remove the motherboard assembly See Section 4 6 1 Removing the Motherboard Assembly on page 4 27 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 14 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Remove the two No 2 Phillips screws securing the paddle card to the chassis FIGURE 5 12 Slide the paddle card back away from its connector on the hard drive backplane Lift the paddle card up and out of the chassis Place the paddle card on an antistatic mat Chapter 5 Servicing Infrastructure Boards and Components 5 19 FIGURE 5 12 Removing the Paddle Card 07 2 Installing the Paddle Card 1 Lower the paddle card into the chassis The paddle card fits over a
62. ed during the DVD USB module removal procedure 3 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 3 Servicing Customer Replaceable Devices 3 21 FIGURE 3 15 Installing the DVD USB Module 3 22 Sun Fire X4240 Server Service Manual e September 2010 CHAPTER 4 Servicing Motherboard Components gt gt This chapter describes how to replace the motherboard and its components in the Sun Fire X4240 Note Before performing any of the procedures in this chapter perform the procedures described in Chapter 2 Preparing to Service the System The following topics are covered in this chapter Section 4 1 Servicing DIMMs on page 4 2 CRU Section 4 2 Servicing the Air Duct on page 4 11 CRU Section 4 3 Servicing PCle Risers on page 4 15 CRU Section 4 4 Servicing PCIe Cards on page 4 18 CRU Section 4 5 Servicing the Battery on page 4 24 CRU Section 4 6 Servicing the Motherboard Assembly on page 4 27 FRU Section 4 7 Servicetool FRU Update Procedures on page 4 32 Section 4 8 Servicing Processors on page 4 35 FRU Section 4 9 Resetting Passwords and Clearing CMOS NVRAM on page 4 42 Section 4 10 Recovering From Corrupt Service Processor Software on page 4 44 Section 4 11 Using the Reset and NMI Switches on page 4 48 Note Never attempt to run the server with the covers removed Hazard
63. ee one of the following HBA documents if your system uses RAID For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM Sun LSI 106x RAID User s Guide or x64 Server Utilities Reference Manual Wait until the blue OK to Remove LED becomes lit FIGURE 3 2 before you physically uninstall the drive from the chassis The blue LED indicates that the drive is unconfigured and can be removed To cold plug a drive You must power off the server before you can safely remove the drive Do one of the procedures described in Section 2 5 Powering Off the Server on page 2 4 4 On the drive you plan to remove push the drive release button to open the latch FIGURE 3 3 1 5 Grasp the latch 2 and pull the drive out of the drive slot 3 damage the latch d Caution The latch is not an ejector Do not bend it too far to the right Doing so can 3 6 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 3 3 Locating the Drive Release Button and Latch R20 Installing a Hard Drive or SSD Installing a drive into the Sun Fire X4240 is a two step process You must first install a drive into the drive slot and then configure that drive to the server Caution Before inserting a replacement drive wait 15 seconds and verify that your monitoring or administration application has detected the missing or failed drive To install a drive into a Sun Fire X424
64. efore removing them from the system You will need to install the drives in the correct locations when reassembling the system 3 If you are servicing the drives backplane remove the DVD USB module See Section 3 5 1 Removing the DVD USB Module on page 3 20 4 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 5 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 6 Remove the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 3 1 and 2 Two screws secure the disk cage to each side of the chassis 7 Slide the drives cage forward to disengage the backplane from the paddle cards FIGURE 5 3 3 8 Lift the drives cage up and disconnect the drives data cables FIGURE 5 3 4 Press the connector release button to release the cable 9 Set the drive cage on an antistatic mat 5 6 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 5 3 Removing the Hard Drive Cage 222 Installing the Hard Drive Cage 1 Connect the hard drives data cables Press the connector into its socket until it snaps into place 2 Position the hard drive cage in the chassis over its standoffs FIGURE 5 4 1 3 Slide the hard drive cage back until the hard drive backplane engages with the paddle card connector FIGURE 5 4 2 4 Replace the No 2 Phillips screws securing the hard drive cage to the chassis FIG
65. ent processors is limited to repair or one for one replacement of processors in products exported in compliance with U S export laws Use of processors as product upgrades unless authorized by the U S Government is strictly prohibited Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Non publie droits r serv s selon la l gislation des Etats Unis sur le droit d auteur CE PRODUIT CONTIENT DES INFORMATIONS CONFIDENTIELLES ET DES SECRETS COMMERCIAUX DE SUN MICROSYSTEMS INC SON UTILISATION SA DIVULGATION ET SA REPRODUCTION SONT INTERDITES SANS L AUTORISATION EXPRESSE ECRITE ET PREALABLE DE SUN MICROSYSTEMS INC Cette distribution peut inclure des l ments d velopp s par des tiers Sun Sun Microsystems le logo Sun Java Solaris et Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc ou ses filiales aux Etats Unis et dans d autres pays AMD Opteron et Opteron sont marques d pos es de Advanced Micro Devices Inc Intel est une marque d pos e de Intel Corporation Ce produit est soumis la l gislation am ricaine sur le contr le des exportations et peut tre soumis la r glementation en vigueur dans d autres pays dans le domaine des exportations et importations Les utilisations finales ou utilisateurs finaux pour des armes nucl aires des missiles des armes biologiques
66. entifying and interpreting front and back panel LEDs 3 14 Sun Fire X4240 Server Service Manual e September 2010 3 4 3 4 1 3 4 2 Servicing Power Supplies Some versions of the Sun Fire X4240 are equipped with redundant hot swappable power supplies Redundant power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server See Section 3 4 2 Power Supply LED Reference on page 3 15 for specific information about power supply status LEDs The following topics are covered m Section 3 4 1 Detecting Power Supply Failure on page 3 15 m Section 3 4 2 Power Supply LED Reference on page 3 15 m Section 3 4 3 Removing a Power Supply on page 3 16 m Section 3 4 4 Installing a Power Supply on page 3 18 Note CRU This customer replaceable unit can be replaced by anyone Detecting Power Supply Failure The following LEDs are lit when a power supply fault is detected m Front and rear Service Required LEDs m Rear PS Failure LED on the bezel of the server m Failure LED on the faulty power supply See Section 3 4 2 Power Supply LED Reference on page 3 15 for power supply LED information See Section 1 3 Sun Fire X4240 Front Panel Features on page
67. eplaced only by qualified service technicians Contact your Sun Service representative for assistance 5 4 1 Removing the Front Control Panel Light Pipe Assembly 1 Remove the hard drive cage See Section 5 2 1 Removing the Drives Cage on page 5 5 5 12 Sun Fire X4240 Server Service Manual e September 2010 2 Remove the hard drive backplane See Section 5 3 1 Removing the Hard Drive Backplane on page 5 10 3 Remove the three No 2 Phillips screws securing the front control panel light pipe assembly to the hard drive cage FIGURE 5 7 4 Slide the light pipe assembly out of the hard drive cage FIGURE 5 7 Removing a Light Pipe Assembly Chapter 5 Servicing Infrastructure Boards and Components 5 13 5 4 2 Installing the Front Control Panel Light Pipe Assembly 1 Align the light pipe assembly with the mounting holes on the hard drive cage 2 Secure the light pipe assembly with three No 2 Phillips screws 3 Install the hard drive backplane See Section 5 3 2 Installing the Hard Drive Backplane on page 5 11 4 Install the hard drive cage See Section 5 2 2 Installing the Hard Drive Cage on page 5 7 5 9 5 9 1 5 14 Servicing the Power Distribution Board PDB It is easier to service the power distribution board PDB with the bus bar assembly attached If you are replacing a faulty PDB you must remove the bus bar assembly from the old board and attach it to the new PDB
68. figuration screens from the following interfaces m Use a USB keyboard and VGA monitor connected directly to the server m Use a terminal or terminal emulator connected to a computer through the serial port on the rear panel of the server To access BIOS configuration screens and change the system s parameters 1 Enter the BIOS Setup utility by pressing the F2 key while the system is performing the power on self test POST When BIOS is started the main BIOS Setup menu screen is displayed C 1 C 1 2 C 2 Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log SEL messages Highlight the field to be modified using the arrow and Tab keys Use the left and right arrow keys to move sequentially back and forth through the menu screens Fields that can be reconfigured are displayed in color All other fields are nonconfigurable Use the up and down arrows on the keyboard to scroll through a menu Use the Tab key to move back and forth across columns Press Enter to select the field A dialog box shows the available options Modify the setup field and close the screen If you need to modify other setup parameters use the arrow and Tab keys to navigate to the desired screen and menu item and then repeat Step 1 through Step 4 Otherwise go to Step 6 Press and release the right arrow key until the Exit menu scree
69. g a Hard Drive or SSD on page 3 7 m Section 3 2 6 Using Drive Fillers on page 3 9 Note CRU These customer replaceable units can be replaced by anyone Sun Fire X4240 Drive Guidelines TABLE 3 1 and FIGURE 3 1 show physical drive locations for a Sun Fire X4240 with 16 hard drives Sun Fire X4240 Server Service Manual e September 2010 FIGURE 3 1 Server Front TABLE 3 1 Physical Drive Locations DVD drive 3 2 2 Sun Fire X4240 SSD Guidelines The X4240 server supports installing SSDs in the HD bays Each SSD provides at least 32Gb of SATA capacity FIGURE 3 1 shows drive numbers for a server with 4 SSDs and 4 hard drives FIGURE 3 1 shows the front panel of a server with 8 drives TABLE 3 1 Physical Drive Locations SSD and HD Configuration SSD3 HD7 N A HD12 HD15 SSD2 HD6 N A HD11 HD14 SSD1 HD5 HD9 DVD drive SSDO HD4 HD8 HD10 HD13 The Sun Fire X4x40 servers support solid state drives SSDs under the following conditions Sun Fire X4240 with on board controller m No SSDs can be installed Sun Fire X4240 with HBA m One to 8 SSDs can be installed into the system for the X4240 Chapter 3 Servicing Customer Replaceable Devices 3 3 3 2 2 1 3 4 The remaining slots can be filled with up with hard drives that can equal up to 16 Example 2 SSD and 14 hard drives m SSDs can be installed in any drive slot Note You can create RAID volumes with SAS HDDs and SATA S
70. g memory modules DDR2 DIMMs Chapter 5 Servicing Infrastructure Boards and Components describes the service procedures for all other components xi TABLE P 1 Sun Fire X4240 Service Manual Chapters Continued Chapter Describes Chapter 6 Returning the Server to Operation describes how to bring the server back to operation after performing service procedures Appendix A Connector Pinouts contains pinout tables for all external connectors Appendix B BIOS Power On Self Test POST Codes contains information on how the BIOS POST works how to redirect output and how to change options AppendixC BIOS Screens contains examples of typical BIOS screens Related Documentation To view the latest Sun Fire X4240 Serverdocumentation online go to http docs sun com and then navigate to Sun Fire X4240 Serverdocumentation The following table lists the available documents related to service TABLE P 2 Sun Fire X4240 Related Documentation Title Description Part Number Where to Find Sun Fire X4140 X4240 Where to find the documentation for the Sun Fire X4140 820 2395 and X4440 Servers Documentation X4240 and X4440 servers this document Sun Fire X4140 X4240 and X4440 How to install the Sun Fire X4140 X4240 and X4440 820 2394 Server Installation Guide server in an equipment rack how to configure the service processor and how to configure the preinstalled Solaris
71. has been replaced BOARD represents one of the following parameters mainboard pdb Write a new product part number to mainboard and pdb FRUs Write a new product serial number to mainboard and pdb FRUs Write a new chassis serial number to mainboard and pdb FRUs Write a new chassis part number to mainboard and pdb FRUs Write a new asset tag to mainboard and pdb FRUs 3 Watch the output from the command and respond to the confirmation prompts for continuing the update and rebooting the server Servicetool is going to collect system information for the service processor for future part swaps The following preconditions must be true for this to work The new service processor must be installed Do you want to continue y n y Service processor FRU information ready to be collected You MUST reboot the service processor for to complete this process Allow the service processor to fully boot DO NOT UNPLUG THE SYST EM WHILE THE SERVICE PROCESSOR IS BOOTING Would you like to reboot the service processor now y n y The system is going down NOW Sending SIGTERM to all processes Chapter 4 Servicing Motherboard Components 4 33 4 7 2 00000400 00000410 00000420 00000430 00000440 00000450 00000460 00000470 00000480 00000490 000004a0 000004b0 000004c0 00 6f 72 6f 62 72 20 20 32 48 45 58 00 Restoring Product Information From the FRUID PROM 1 In
72. ion Chapter 6 Returning the Server to Operation 6 3 FIGURE 6 2 Returning the Server to the Rack 6 3 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this procedure to return the server to the normal rack position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE 6 3 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 6 4 Sun Fire X4240 Server Service Manual e September 2010 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail FIGURE 6 3 Release Tabs on Rails NNN AAACN NN NNN ANN 6 4 Powering On the Server Before powering on your server for the first time follow the installation and cabling instructions provided in the Sun Fire X4240 Server Installation Guide which is shipped with the system and is also available online To connect power cords and apply power to the server Chapter 6 Returning the Server to Operation 6 5 1 Connect the power cord or cords to the power supply or supplies on the rear panel as shown in FIGURE 6 4 FIGURE 6 4 Rear Panel Power Supplies 2 Verify that standby power is on In standb
73. l 5 2 Servicing the Fan Power Boards You must remove both fan power boards to access the paddle card or to access the drives data cables in the Sun Fire X4240 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing fan power boards You must disconnect the power cables before performing this procedure Removing a Fan Power Board 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 Note If you are removing the fan power boards to access the Vertical PDB card or drive cage you must remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the fan modules Sun Fire X4240 Server Service Manual e September 201
74. l I O Components 1 10 Identifying PCIe Cards 4 19 Illustrated Parts Breakdown 1 10 important safety information 2 2 installing Air Duct 4 13 Battery 4 26 CPU FRU 4 38 DDR2 DIMMs 4 8 DVD USB module 3 21 fan power boards 5 4 fan tray 3 13 Front Control Panel Light Pipe Assembly 5 14 hard drive 3 7 hard drive backplane 5 11 Hard Drive Cage 5 7 HDD Cables in a SAS Configuration 5 23 motherboard assembly 4 29 Paddle Card 5 20 PCle Riser 4 17 PCI Ecards 4 22 PDB Cable 5 28 Power Distribution Board 5 15 power supply 3 18 Installing the Top Cover 6 2 installing to a rack C 1 internal cables 1 5 Internal hard drives 1 2 Internal USB Port 4 45 J Jumpers 4 42 L latch 3 7 slide rail 2 6 LED blue service action required 3 6 Fan Fault 3 11 Locator 3 14 Power Supply Failure 3 15 Service Required 3 14 3 15 System Power Supply Failure 3 15 Top Fan 3 14 location of hard drives 3 7 Locator LED 3 14 Locator LED Locator button 3 14 M maintenance position 2 6 2 8 Memory 1 2 Motherboard 1 4 motherboard 4 1 N NMI 4 48 NMI Dump Switch 4 48 0 Operating system 1 3 Opteron 1 1 Index 2 Sun Fire X4240 Server Service Manual e September 2010 P Paddle Card 5 19 Paddle card 1 4 Passwords 4 42 PCI interfaces 1 2 PCle Card 4 18 PCIe Card Guidelines 4 19 PCIe Risers 4 15 PCle risers 1 4 POST changing options B 3 codes table B 4 overview B 1 redir
75. l FRU Update Procedures The following topics are covered m Section 4 7 1 Updating FRU Product Information Using ServiceTool on page 4 32 m Section 4 7 2 Restoring Product Information From the FRUID PROM on page 4 34 m Section 4 7 3 Changing Product Information on the Motherboard Using a File on page 4 35 Caution The SunService account is for the use of Sun service representatives only Do not use the SunService account unless you are instructed to do so in a procedure developed by Sun Microsystems Note If your system is running ILOM 3 x then you must re enable your SunService account Note Before beginning these procedures obtain Service Escalation passwords from the Customer Support Center Updating FRU Product Information Using ServiceTool 1 Use SSH to log into the SunService account The default password is changeme ssh lt SP IP address gt 1 sunservice lt SP IP Address gt s password changeme Sun Fire X4240 Server Service Manual e September 2010 2 At the prompt enter the servicetool command with options The options are defined in the table below servicetool fru_update serviceprocessor lt OtherOptions gt lt value gt Option Description board_replaced BOARD fru_product_part_number fru_product_serial_number fru_chassis_serial_number fru_chassis_part_number fru_asset_tag Update FRU information for BOARD after it
76. ling risers You must disconnect the power cables before performing this procedure 1 Lower the PCIe riser and any cards attached to it into the system FIGURE 4 9 1 2 Slide the back of the riser into the motherboard rear panel stiffener 3 Tighten the screw that secures the riser to the motherboard 4 Install the rear panel PCI cross beam 2 a Slide the cross beam down over the PCle risers b Secure the PCI cross beam with two captive Phillips screws 5 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Connect any data cables to the PCIe card Route data cables through the cable management arm Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 4 Servicing Motherboard Components 4 17 FIGURE 4 9 Installing a PCIe Riser 4 4 4 18 Servicing PCIe Cards The following topics are covered m Section 4 4 1 Sun Fire X4240 PCle Card Guidelines on page 4 19 m Section 4 4 2 Removing PCle Cards on page 4 20 m Section 4 4 3 Installing PCIe Cards on page 4 22 Caution
77. ly Failure 3 15 3 42 Power Supply LED Reference 3 15 3 4 3 Removing a Power Supply 3 16 3 4 4 Installing a Power Supply 3 18 Servicing the DVD USB Module 3 20 3 5 1 Removing the DVD USB Module 3 20 3 5 2 Installing the DVD USB Module 3 21 4 Servicing Motherboard Components 4 1 4 1 4 2 4 3 4 4 Servicing DIMMs 4 2 4 1 1 Identifying Faulty DIMMs 4 2 4 1 2 DDR2 DIMM Guidelines 4 4 4 1 2 1 DDR2 DIMM Placement 4 5 4 1 2 2 DDR2 DIMM Fillers 4 6 4 1 2 3 Single Processor Configuration DDR2 DIMM Placement 4 6 4 1 3 Removing DDR2 DIMMs 4 7 4 1 4 Installing DDR2 DIMMs 4 8 4 1 5 Installing Additional DDR2 DIMMs 4 10 Servicing the Air Duct 4 11 42 1 Removing the Air Duct 4 11 4 2 2 Installing the Air Duct 4 13 Servicing PCIe Risers 4 15 4 3 1 Removing a PCIe Riser 4 15 4 3 2 Installing a PCIe Riser 4 17 Servicing PCIe Cards 4 18 4 4 1 Sun Fire X4240 PCIe Card Guidelines 4 19 4 4 2 Removing PCIe Cards 4 20 4 4 3 Installing PCIe Cards 4 22 Contents v 4 5 4 6 4 7 4 8 4 9 4 10 4 11 Servicing the Battery 4 24 4 5 1 Removing the Battery 4 25 4 5 2 Installing the Battery 4 26 Servicing the Motherboard Assembly 4 27 4 6 1 Removing the Motherboard Assembly 4 27 4 6 2 Installing the Motherboard Assembly 4 29 Servicetool FRU Update Procedures 4 32 471 Updating FRU Product Information Using ServiceTool 4 32 4 7 2 Restoring Product Information From the FRUID PROM 4 34 47 3 Changing Product Info
78. m Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 m Section 6 4 Powering On the Server on page 6 5 Caution Never attempt to run the server with the covers removed Hazardous voltage is present Caution Equipment damage is possible Covers must be in place for proper air flow 6 1 6 1 Installing the Top Cover If you removed the top cover perform the following steps to replace it 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats FIGURE 6 1 3 Close the fan cover and engage the fan cover latches Caution If the top cover is not installed correctly and the cover is not completely closed the server will not power on FIGURE 6 1 Installing the Top Cover 6 2 Sun Fire X4240 Server Service Manual e September 2010 6 2 Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps to replace it Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack Gi 1 On the rack ensure that the slide rails are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 6 2 3 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance posit
79. merican Megatrends Inc Appendix C BIOS Screens Ca FIGURE C 10 BIOS Setup Utility Advanced Event Logging Details View BIOS SETUP UTILITY Advanced Event View Event Log 01 18 08 09 50 06 CMOS checksum error unread events v02 61 C Copyright 1985 2006 American Megatrends Inc C 10 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 12 BIOS Setup Utility Advanced Event Logging Details Clear 11 Ss as Clear Event Log Clear Event Log now Way Cancel ends Inc ystem Event Log st Log E v02 61 C Copyright 1985 2006 American P Appendix C BIOS Screens C 11 FIGURE C 14 BIOS Setup Utility Advanced IPMI 2 0 Configuration System Event Logs SEL BIOS SETUP UTILITY Advanced SEL Entry Number Se lect v02 61 C Copyright 1985 2006 A Event Log Event Log Reload BM Sys Do you want to reload all SEL entries from BMC DIS Cancel v02 61 C Copyright 1985 2006 American Megatrends Inc C 12 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 16 BIOS Setup Utility Advanced IPMI 2 0 Configuration Clear BMC SEL BIOS SETUP UTILITY Log Log t Log System Event Log BIOS SETUP UTILITY Channel Number merican Appendix C BIOS Screens C 13 FIGURE C 18 BIOS Setup Utility Advanced IPMI 2 0 Configuration Set PEF Configuration Advanced PEF SUPPORT Enabled gt t ba Control Disab
80. must disconnect the power cables from the system before performing this procedure Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Caution This procedure requires removing the server from the rack The server is heavy Two people are required to remove it Gi from the rack Removing the Motherboard Assembly You need a No 2 Phillips screwdriver 1 Prepare the server for service Chapter 4 Servicing Motherboard Components 4 27 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the air duct See Section 4 2 1 Removing the Air Duct on page 4 11 3 Remove the PCIe cards and risers See Section
81. n 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the air duct See Section 4 2 1 Removing the Air Duct on page 4 11 3 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 4 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 5 Untwist the cable tiedowns to release the cables FIGURE 5 14 6 Remove each cable at the drives backplane by pressing the latch and then pulling out the connector 7 Disconnect each cable at the SAS HBA card by pressing the latch and then pulling out the connector 8 Pull the cables through the midwall Avoid damaging the air blocker 9 Lift the cables out of the chassis 5 22 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 5 14 Removing Drive Cables in a SAS Configuration 5 8 2 Installing HDD Cables For a PCI E Controller 1 Prepare the server for service a Power off the server Se
82. n C 2 BIOS Setup Menu Screens on page C 5 for examples of each of these screens Appendix C BIOS Screens C 3 FIGURE C 1 BIOS Utility Menu Tree System Information C2 CPU Configuration IDE Configuration Hyper transport Configuration ACPI Configuration Event Log Configuration IPMI Configuration MPS Configuration PCI Express Configuration Remote Access Configuration USB Configuration Boot Settings Boot Device Priority Hard Disk Drives CD DVD Drives CA Sun Fire X4240 Server Service Manual September 2010 BIOS Setup Menu Screens The following figures show sample Sun Fire X4240 BIOS Setup Utility screens NorthBridge Configuration SouthBridge Configuration 1055 Configuration C 2 1 Ke Note The screens shown are examples The version numbers and the screen items and selections shown are subject to change over the life of the product All settings are set to the optimal default at startup BIOS Main Menu Screens The BIOS Main screens provide general product information including BIOS type Processor type memory and time date The Sun Fire X4240 has the following BIOS Main screens FIGURE C 2 BIOS Setup Utility Main System Overview BIOS SETUP UTILITY System Date BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed configuration information for the CPU memory IDE USB PCI MPS and other system information No
83. n appears Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility BIOS Setup Screens Overview TABLE C 1 contains summary descriptions of the top level BIOS setup screens TABLEC 1 BIOS Setup Screens Summary Screen Description See Main General product information including Section C 2 1 BIOS Main BIOS type processor memory and Menu Screens on page C 5 time date Advanced Configuration information for the CPU Section C 2 2 BIOS memory IDE USB PCI MPS and other Advanced Menu Screens on information page C 6 PCI PnP Configuration information for PCI PnP and Section C 2 3 BIOS PCI PnP other information Menu Screens on page C 19 Boot Configure the boot device priority hard Section C 2 4 BIOS Boot drives and the DVD ROM drive Menu Screens on page C 20 Sun Fire X4240 Server Service Manual September 2010 TABLE C 1 BIOS Setup Screens Summary Screen Description See Chipset Chipset devices can be configured by the Section C 2 6 BIOS Chipset BIOS if applicable Menu Screens on page C 24 Security Set or change the user and supervisor Section C 2 5 BIOS Security passwords Menu Screens on page C 23 Exit Save changes and exit discard changes and Section C 2 7 BIOS Exit exit discard changes or load optimal or failsafe defaults Menu Screens on page C 29 FIGURE C 1 summarizes the BIOS menu tree See Sectio
84. nector housing Chapter 5 Servicing Infrastructure Boards and Components 5 27 5 Carefully align the motherboard connector to the motherboard pin field Gently press the connector down until it is seated If you feel significant resistance stop and check the pin alignment 6 Replace the air duct See Section 4 2 2 Installing the Air Duct on page 4 13 7 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 5 28 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 5 17 Installing a PDB Cable Chapter 5 Servicing Infrastructure Boards and Components 5 29 5 30 Sun Fire X4240 Server Service Manual e September 2010 CHAPTER 6 Returning the Server to Operation gt gt This chapter describes how to return the Sun Fire X4240 to operation after you have performed service procedures The following topics are covered in this chapter m Section 6 1 Installing the Top Cover on page 6 2 m Section 6 2 Reinstalling the Server in the Rack on page 6 3
85. ng Verbosity level Maximum adjustments which can be used for detecting inconsistent and faulty hardware Activating these features on a healthy system can result in an unstable execution and are strictly for trained service personnel s use A Caution Hardware Error Handling features hardware specific diagnostics and C 2 3 BIOS PCI PnP Menu Screens The BIOS PCI PnP screens allow you to set the PCI PnP Configuration The Sun Fire X4240 has the following BIOS Boot screens Appendix C BIOS Screens C 19 FIGURE C 29 BIOS Setup Utility PCI PnP Configuration BIOS SETUP UTILITY Clear NURAH C 2 4 BIOS Boot Menu Screens The BIOS Boot screens allow you to configure the boot device priority hard drives and the DVD ROM drive The Sun Fire X4240 has the following BIOS Boot screens C 20 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 30 BIOS Setup Utility Boot OS SETUP UTILITY FIGURE C 31 BIOS Setup Utility Boot Settings Configuration Quick Boot Quiet Boot Error Copyri 1985 2006 American Appendix C BIOS Screens C 21 FIGURE C 32 BIOS Setup Utility Boot Device Priority lll BIOS SETUP UTILITY Boot bth Boot v02 61 C Copyright 1985 200 ist Drive ISCSI 0700 ID6O LU u02 61 C Copyright 1985 2006 American Megatrends Inc C 22 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 34 BIOS Setup Utility Boot CD DVD Drives BIOS SETUP UTILITY Ist Drive
86. nnect all power cables from the system before performing this procedure Tip See Section 4 1 2 DDR2 DIMM Guidelines on page 4 4 for information about configuring the DDR2 DIMMs 1 Unpackage the replacement DDR2 DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position 3 Line up the replacement DDR2 DIMM with the connector FIGURE 4 5 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly 4 8 Sun Fire X4240 Server Service Manual e September 2010 4 Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2 DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 5 If the orientation is reversed damage to the DDR2 DIMM might occur 5 Repeat Step 2 through Step 4 until all replacement DDR2 DIMMs are installed 6 Replace the air duct to the down position 7 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 8 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 9 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 10 Power on the server See Section 6 4 Powering On the Server on pag
87. oard 5 14 5 5 2 Installing the Power Distribution Board 5 15 Servicing the Power Supply Backplane 5 17 5 6 1 Removing the Power Supply Backplane 5 17 5 6 2 Installing the Power Supply Backplane 5 18 Servicing the Paddle Card 5 19 5 7 1 Removing the Paddle Card 5 19 5 7 2 Installing the Paddle Card 5 20 Servicing Cables 5 21 5 8 1 Removing HDD Cables in a SAS Configuration 5 22 5 82 Installing HDD Cables For a PCI E Controller 5 23 5 8 3 Removing a PDB Cable 5 27 5 84 Installing a PDB Cable 5 28 Returning the Server to Operation 6 1 6 1 6 2 Installing the Top Cover 6 2 Reinstalling the Server in the Rack 6 3 Contents vii 6 3 6 4 Returning the Server to the Normal Rack Position 6 4 Powering On the Server 6 5 A Connector Pinouts A 1 Al A 2 A 3 AA AS Serial Management Port Connector A 2 Network Management Port Connector A 2 Video Connector A 4 USB Connectors A 4 Gigabit Ethernet Connectors A 5 B BIOS Power On Self Test POST Codes B 1 B 1 B 2 B 3 B 4 B 5 Introduction B 1 How BIOS POST Memory Testing Works B 2 Redirecting Console Output B 2 Changing POST Options B 3 POST Codes B 4 C BIOS Screens C 1 C1 C2 Configuring BIOS Settings C 1 C 1 1 Using BIOS Menu Items C 1 C 12 BIOS Setup Screens Overview C 2 BIOS Setup Menu Screens C 5 C 2 1 BIOS Main Menu Screens C 5 C 2 2 BIOS Advanced Menu Screens C 6 C 2 3 BIOS PCI PnP Menu Screens C 19 C 2 4 BIOS Boot Menu Screens C 20
88. odules m All DDR2 DIMMs must be the same density same type m The Sun Fire X4240 supports the following configurations a From 2 DDR2 DIMMs minimum configuration a To 16 DDR2 DIMMs fully populated configuration In increments of 2 DDR2 DIMMs At minimum Branch 0 must be fully populated with two DDR2 DIMMs of the same density same type 4 4 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 4 2 DDR2 DIMM Layout DIMM Population Sequence ATTENTION DIMMs must be installed in matched pairs and in the order shown Highest capacity DIMMs are to be located in the lowest numbered DIMM slots 4 1 2 1 DDR2 DIMM Placement Refer to the service label on the cover for DDR2 DIMM placement information Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for additional DDR2 DIMM information The DIMM population rules for the server are as follows m Each processor can support a maximum of eight DIMMs m The DIMM slots are paired and the DIMMs must be installed in pairs 0 1 2 3 4 5 and 6 7 The memory sockets are colored black or white to indicate which slots are paired by matching colors DIMMs are populated starting from the outside away from the processor and working toward the inside Chapter 4 Servicing Motherboard Components 4 5 4 1 2 2 4 1 2 3 4 6 m Processors with only a single pair of DIMMs must have those DIMMs installed in that processor s outside white DIM
89. on 4 8 1 Processor Fault Remind Button on page 4 36 m Section 4 8 2 Removing a Processor on page 4 37 m Section 4 8 3 Installing a Processor FRU on page 4 38 m Section 4 8 4 Installing an X option Processor on page 4 41 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Chapter 4 Servicing Motherboard Components 4 35 A processor FRU requires trained personnel to apply thermal grease For Xoption processors the grease is preinstalled See Section 1 5 Illustrated Parts Breakdown on page 1 10 for illustrations of the server and processors 4 8 1 Processor Fault Remind Button If you are replacing a faulty processor press the Remind button on the motherboard to locate the processor that you want to replace FIGURE 4 16 The faulty processor LED flashes when the Fault Remind button is pressed and held All faulty processors are indicated with an amber LED so that you can install the replacement processor in the same location FIGURE 4 16 Processor Remind Button CO IE D IE 05 I D4 Ip D po DO ARB AAA d iert d 9 IR 4 36 Sun Fire X4240 Server Service Manual e September 2010 4 8 2 Removing a Processor To remove a processor 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconn
90. ous voltage is present flow Caution Equipment damage is possible The covers must be in place for proper air 4 1 4 1 4 1 1 4 2 Servicing DIMMs This section describes how to diagnose and replace faulty DDR2 Double Data Rate DIMMs The following topics are covered m Section 4 1 1 Identifying Faulty DIMMs on page 4 2 m Section 4 1 2 DDR2 DIMM Guidelines on page 4 4 a Includes additional DDR2 DIMM information m Section 4 1 3 Removing DDR2 DIMMs on page 4 7 m Section 4 1 4 Installing DDR2 DIMMs on page 4 8 m Section 4 1 5 Installing Additional DDR2 DIMMs on page 4 10 a How to upgrade the server with additional DDR2 DIMMs Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for additional DIMM troubleshooting information Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 1 Electrostatic Discharge Safety Measures on page 2 10 Identifying Faulty DIMMs The Sun Fire X4240 Service Required LED is lit if the system detects a DDR2 DIMM fault To identify faulty DDR2 DIMMs 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server
91. r Signals Pin Signal Description Pin Signal Description Al 5 V fused B1 5 V fused A2 USBO 1 B2 USB2 3 A3 USBO 1 B3 USB2 3 A4 Ground B4 Ground A 5 Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NETO NET1 NET2 NET3 are located on the system motherboard and can be accessed from the rear panel The Ethernet interfaces operate at 10 Mbit sec 100 Mbit sec and 1000 Mbit sec FIGURE A 6 Gigabit Ethernet Connector Diagram NET MGT TABLE A 5 Gigabit Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 Appendix A Connector Pinouts A 5 A 6 TABLE A 5 Gigabit Ethernet Connector Signals Pin Signal Description Pin Signal Description 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 Sun Fire X4240 Server Service Manual September 2010 APPENDIX B BIOS Power On Self Test POST Codes The system BIOS provides a basic power on self test POST during which the BIOS checks the basic devices required for the server to operate The progress of the self test is indicated by a series of POST codes This chapter explains the BIOS POST testing provides an alternate method for viewing the codes describes how to change POST options and lists the POST codes This chapte
92. r contains the following sections m Section B 1 Introduction on page B 1 m Section B 2 How BIOS POST Memory Testing Works on page B 2 m Section B 3 Redirecting Console Output on page B 2 m Section BA Changing POST Options on page B 3 m Section B 5 POST Codes on page B 4 B 1 Introduction The POST is a systematic check of basic system devices As the testing progresses the BIOS displays codes that you can use to interpret the status of your server The codes appear at the bottom right corner of the system s VGA screen after the self test has progressed far enough to initialize the video monitor Because the codes might scroll off of the screen too quickly to be read an alternate method of displaying POST codes is to redirect the output of the console to a serial port see Section B 3 Redirecting Console Output on page B 2 B 1 B 2 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 Once executing out of DRAM the BIOS performs a simple memory test a write read of every location with the pattern 55aa55aa Note This memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test See Section B 4 Changing POST
93. re you shut down the server Notify affected users Save any open files and quit all running programs Refer to your application documentation for specific information Shut down all logical domains Shut down the Solaris operating system Open an SSH session Log into the Service Processor Type stop SYS Chapter 2 Preparing to Service the System 2 5 2 6 Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position m Hard drives m SSDs m Fan modules m Power supplies DVD USB module m Fan power boards m DDR2 DIMMs m PCle cards m Motherboard battery If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 1 Optional Type the following command from the service processor SP prompt gt to locate the system that requires maintenance gt set SYS LOCATE value fast_blink Locator indicator is on After you have located the server press the Locator LED Locator button to turn it off 2 Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending 3 Extend the lower floor arm on the cabinet for safety if present
94. rmation on the Motherboard Using a File 4 35 Servicing Processors 4 35 4 8 1 Processor Fault Remind Button 4 36 4 8 2 Removing a Processor 4 37 4 8 3 Installing a Processor FRU 4 38 4 84 Installing an X option Processor 4 41 Resetting Passwords and Clearing CMOS NVRAM 4 42 49 1 Overview 4 42 49 2 Resetting a Service Processor Password From the BIOS Screen 4 42 49 3 Resetting CMOS NVRAM Using a Jumper 4 43 Recovering From Corrupt Service Processor Software 4 44 410 1 Reinstalling The Default SP Software Image From The Tools And Drivers CD 4 44 Using the Reset and NMI Switches 4 48 411 1 Reset Switch 4 48 4112 NMI Dump Switch 4 48 5 Servicing Infrastructure Boards and Components 5 1 5 1 Servicing the Fan Power Boards 5 2 vi Sun Fire X4240 Server Service Manual e September 2010 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 1 1 Removing a Fan Power Board 5 2 5 12 Installing a Fan Power Board 5 4 Servicing the Drives Cage 5 5 5 2 1 Removing the Drives Cage 5 5 5 22 Installing the Hard Drive Cage 5 7 Servicing the Hard Drive Backplane 5 10 5 3 1 Removing the Hard Drive Backplane 5 10 5 3 2 Installing the Hard Drive Backplane 5 11 Servicing the Front Control Panel Light Pipe Assembly 5 12 5 41 Removing the Front Control Panel Light Pipe Assembly 5 12 5 4 2 Installing the Front Control Panel Light Pipe Assembly 5 14 Servicing the Power Distribution Board PDB 5 14 5 5 1 Removing the Power Distribution B
95. s See Section 1 2 2 System Cables on page 1 5 a Be careful when routing the drive cables so they are not pinched and are underneath the ribs on the support a Ensure that the two cables are placed behind the plastic shield between the processor and the power supply housing Caution The drive data cables are delicate Carefully connect them and make sure that they are seated properly when servicing the motherboard 10 11 Loosen the captive retaining screw that holds the front end of the riser to the motherboard Be careful when routing the drive cables so they do not get pinched and are underneath the ribs on the support Reinstall the PCIe cards and risers See Section 4 3 2 Installing a PCIe Riser on page 4 17 Sun Fire X4240 Server Service Manual e September 2010 12 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 15 Installing the Motherboard Assembly Chapter 4 Servicing Motherboard Components 4 31 4 7 4 7 1 4 32 Servicetoo
96. s m Antistatic wrist strap m Antistatic mat m No 2 Phillips screwdriver No 3 Phillips screwdriver Non conducting No 1 flat blade screwdriver for battery removal or equivalent m Non conducting stylus or pencil to power on server Sun Fire X4240 Server Service Manual e September 2010 2 4 Obtaining the Chassis Serial Number To obtain support for your server you need your chassis serial number The chassis serial number is located on a label on the front of the server and another label is on the top of the server FIGURE 2 1 Chassis Serial Number Label V To View Chassis Serial Number To view information about a system component you need the Read Only o role enabled 1 Log in to the ILOM CLI 2 At the prompt type gt cd SYS SYS gt cd MB SYS MB gt show chassis_serial_number type SYS MB Properties chassis_serial_number 0811QAD01C type Motherboard For more information see Sun Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide 820 6412 Chapter 2 Preparing to Service the System 2 3 2 5 Powering Off the Server To remove main power from the server use one of the methods shown in the following table TABLE 2 1 Shutdown Procedures Shutdown Method Graceful shutdown Use a pen or other non conducting pointed object to press and release the Power button on the front panel Pressing the power button causes Advanced Configuration and Power
97. s slots for 16 Section 4 6 Servicing FRU DIMMs memory control subsystems and the service processor the Motherboard iLOM subsystem Assembly on page 4 27 The service processor integrated LOM subsystem controls the Refer to the Sun Fire host power and monitors host system events power and 4140 4240 and 4440 environmental The integrated LOM controller draws power ILOM Supplement for from the host s 3 3V standby supply rail which is available iLOM sensor whenever the system is receiving AC input power even when information the system is turned off Power This board distributes main 12V power from the power supplies Section 5 5 Servicing distribution board FRU Paddle card FRU Fan power boards 2 FRU Drives backplane FRU Front I O board FRU PCIe risers to the rest of the system It is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable It also supports a top cover interlock kill switch In the Sun Fire X4240 the power supplies connect directly to the power distribution board This board serves as the interconnect between the power distribution board and the fan power boards drives backplane and I O board These boards carry power to the system fan modules In addition they contain fan module status LEDs and transfer DC data for the fan modules This board includes the connectors for the drives as well as the interconnect for the I O board
98. se two people to dismount and carry the chassis G 5 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 2 5 A release tab is located on each rail Chapter 2 Preparing to Service the System 2 9 FIGURE 2 5 Release Tabs and Slide Assembly 6 Set the server on a sturdy work surface 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 041 Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards hard drives SSDs and memory cards require special handling are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components without antistatic precautions especially along the connector edges d Caution Circuit boards hard drives and SSDs contain electronic components that 2 10 Sun Fire X4240 Server Service Manual e September 2010 2 8 1 1 2 8 1 2 2 8 2 Caution You must disconnect both power supplies before servicing any of the components documented in this chapter Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies circuit boards or PCI cards When servicing or removing server components attach an an
99. shows where to find Sun documents online TABLE P 3 Sun Fire X4240 Online Documents Sun Function URL Description Documentation Support Training Warranty Feedback http docs sun com h h h ttp www sun ttp www sun ttp www sun warranty index ttp www sun com support com training com service support html com hwdocs feedback You can navigate to the Sun Fire X4240 document page and then download PDF and view HTML documents Includes the LSI card MegaRAID Storage Manager x64 Server Utilities Reference Manual for MSM Obtain technical support and download patches Learn about Sun courses Obtain specific details regarding your warranty Submit your comments Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipment damage follow the instructions Preface xiii gt Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions xiv Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions To submit your comments go to http www sun com hw
100. t Data 7 Data Set Ready 4 Ground 8 Clear to Send A 2 A 2 Network Management Port Connector The network management connector labeled NET MGT is an RJ 45 connector located on the motherboard and can be accessed from the rear panel This port needs to be configured prior to use FIGURE A 3 Network Management Connector Diagram NET MGT Sun Fire X4240 Server Service Manual September 2010 TABLE A 2 Network Management Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix A Connector Pinouts A 3 A 3 Video Connector The video connector VGA is an HD15 connector that can be accessed from the rear panel FIGURE A 4 Video Connector Diagram TABLE A 3 Video Connector Signals Pin Signal Description Pin Signal Description 1 Red Video 9 VGA VDD 5V Fused 2 Green Video 10 Ground 3 Blue Video 11 NC 4 NC 12 VGA ID Data 5 Ground 13 Horizontal Sync 6 Ground 14 Vertical Sync 7 Ground 15 VGA ID Clock 8 Ground A A USB Connectors Two Universal Serial Bus USB ports are located on the motherboard in a double stacked layout and can be accessed from the rear panel A 4 Sun Fire X4240 Server Service Manual September 2010 FIGURE AS USB Connector Diagram USBO w i USB TABLE A 4 USB Connecto
101. te FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance 5 3 1 Removing the Hard Drive Backplane 1 Remove the DVD USB drive See Section 3 5 1 Removing the DVD USB Module on page 3 20 2 Remove the four No 2 Phillips screws securing the backplane to the hard drive cage FIGURE 5 5 3 Remove the hard drive cage See Section 5 2 1 Removing the Drives Cage on page 5 5 4 Slide the backplane down and off the hard drive cage retention hooks 5 Place the hard drive backplane on an antistatic mat 5 10 Sun Fire X4240 Server Service Manual e September 2010 FIGURE 5 5 Removing the Hard Drive Backplane 5 3 2 Installing the Hard Drive Backplane 1 Slide the backplane under the retention hooks on the hard drive cage FIGURE 5 6 2 Install the four No 2 Phillips screws that secure the backplane to the hard drive cage The sequence is top left top right bottom left bottom right 3 Install the hard drive cage See Section 5 2 2 Installing the Hard Drive Cage on page 5 7 4 Install the DVD USB drive See Section 3 5 2 Installing the DVD USB Module on page 3 21 Chapter 5 Servicing Infrastructure Boards and Components 5 11 FIGURE 5 6 Installing the Hard Drive Backplane 5 4 Servicing the Front Control Panel Light Pipe Assembly Note FRU This field replaceable unit should be r
102. te The term BMC that might be displayed on some screens refers to the SP service processor Appendix C BIOS Screens C 5 Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log SEL messages The Sun Fire X4240 has the following BIOS Advanced screens FIGURE C 3 BIOS Setup Utility Advanced BIOS SETUP UTILITY gt CPU Configuration C 6 Sun Fire X4240 Server Service Manual e September 2010 FIGURE CA BIOS Setup Utility Advanced CPU Configuration BIOS SETUP UTILITY GART Error Reporti Disabled M f Up rends Inc Not Detected Not De H Not De Not ime Out Sec Not De Not 5 i Not De gt 1055 y 7 Not D u02 61 C Copyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 7 FIGURE C 6 BIOS Setup Utility Advanced Hyper Transport Configuration BIOS SETUP UTILITY Auto TA Advanced Advanced ACPI Cor gt Chipset ACPI ACPI options Screen C 8 Sun Fire X4240 Server Service Manual e September 2010 FIGURE C 8 BIOS Setup Utility Advanced APCI Configuration Advanced APCI Configuration BIOS SETUP UTILITY number v02 61 C Copyright 1985 2006 American Megatrends Inc FIGURE C 9 BIOS Setup Utility Advanced APCI Configuration Chipset APCI Configuration BIOS SETUP UTILITY MCP55 ACPI HPET TABLE Enabled v02 61 C Copyright 1985 2006 A
103. tely after replacing the fan to maintain airflow in the server Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down 3 Identify the faulty fan module with a corresponding Service Required LED The Fan Fault LEDs are located on the fan board 4 Using thumb and forefinger in between the two fans pull the fan module up and out of the connector 3 12 Sun Fire X4240 Server Service Manual e September 2010 removed or replaced Do not service any other components in the fan compartment d Caution When changing the fan modules note that only the fan modules can be unless the system is shut down and the power cords are removed FIGURE 3 8 Removing a Fan Module 39 0 Installing a Fan Module 1 With the top cover door open install the replacement fan module into the server FIGURE 3 9 The fan modules are keyed to ensure that they are installed in the correct orientation Chapter 3 Servicing Customer Replaceable Devices 3 13 FIGURE 3 9 Installing a Fan Module 2 Apply firm pressure to fully seat the fan module 3 Verify that Fan OK LED is lit and that the Fan Fault LED on the replaced fan module is not lit 4 Close the top cover door 5 Verify that the Top Fan LED Service Required LEDs and the Locator LED Locator button are not lit See Section 1 2 Sun Fire X4240 Server Chassis Overview on page 1 3 for more information about id
104. tely one 1 2 turn in an X pattern until fully seated 9 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Chapter 4 Servicing Motherboard Components 4 41 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 4 9 4 9 1 4 9 2 4 42 Resetting Passwords and Clearing CMOS NVRAM The following topics are covered m Section 4 9 1 Overview on page 4 42 m Section 4 9 2 Resetting a Service Processor Password From the BIOS Screen on page 4 42 m Section 4 9 3 Resetting CMOS NVRAM Using a Jumper on page 4 43 Overview Clearing CMOS settings resets the BIOS settings including the BIOS password You can reset a password from the BIOS screen or with a jumper You can also clear the CMOS NVRAM and BIOS password by changing jumpers as listed in TABLE 4 2 TABLE 4 2 Sun Fire X4240 Server Jumpers Jumper Function Location J603 Clears the SP password Access on the motherboard in the rear next to the SP below PCIe slot 1 PCIe riser 1 J1602 Clears the CMOS NVRAM Access on the motherboard in the rear next and th
105. th all operating systems The system is running and the drive is faulty The front and rear panel Service Required LEDs are also lit if the system detects a drive fault Data is being read from or written to the drive Removing a Hard Drive or SSD Drives can be hot plugged or cold plugged Drives in the Sun Fire X4240 might be hot pluggable depending on the drive configuration To hot plug a drive you must take the drive offline to prevent applications from accessing it and to remove the logical software links to it before you can safely remove it To remove a drive from a Sun Fire X4240 1 Identify the drive you wish to remove The amber Service Required LED might be lit For specific drive locations see Section 3 2 1 Sun Fire X4240 Drive Guidelines on page 3 2 Chapter 3 Servicing Customer Replaceable Devices 3 5 2 Determine if the drive can be hot plugged or cold plugged The following conditions might prevent you from hot plugging a drive You must power off the server if the drive Contains the operating system and the operating system is not mirrored on another drive Cannot be logically isolated from the online operations of the server 3 Do one of the following a To hot plug a drive Unconfigure the drive as required You must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it S
106. the power supply units Chapter 1 Sun Fire X4240 Server Overview 1 5 FIGURE 1 2 shows the SAS cables on a diskless Sun Fire X4240 FIGURE 1 2 Cables Diskless Configuration ni Figure Legend Sun Fire X4240 Server Cables Diskless Configuration Cable Connects 1 Drives data cables 2 Between the motherboard or optional HBA PCI Express Card and the drives backplane 2 Motherboard to PDB cable Between the power distribution board and the motherboard 3 PSU backplane cable To the power supply units 4 Top cover interlock cable To the power distribution board 1 6 Sun Fire X4240 Server Service Manual e September 2010 1 23 Dimensions The 2U chassis form factor dimensions are listed in TABLE 1 4 TABLE 1 4 Sun Fire X4240 Server Dimensions Dimension Sun Fire X4240 Height 87 85 mm 3 46 inches Width 445 71 mm 17 55 inches includes ears chassis is 425 46 mm 16 75 inches Depth 733 65 mm 28 88 inches includes PSU handle the chassis is 711 25 mm 28 00 inches Weight Maximum 25 6 kg 56 3 pounds Chapter 1 Sun Fire X4240 Server Overview 1 7 1 3 Sun Fire X4240 Front Panel Features FIGURE 1 3 shows front panel features on the Sun Fire X4240 FIGURE 1 3 Front Panel Features Figure Legend 11315 ND LOL2L4L6L 7 Locator LED Locator button white Service Action Required LED amber Power OK LED green A N Power button on o o Power Supply Service Required LED
107. tinued Feature Description Sun Fire X4240 Remote On board integrated LOM service processor providing management e DMTF CLP based Command Line Interface CLI over SSH e Web based browser interface GUI over HTTPS e IPMI 2 0 e SNMP v1 v2c and v3 Remote graphical access remote KVM over Ethernet Remote storage over Ethernet Operating Solaris 10 Update 6 system Solaris 10 OS with specific Sun Fire X4240 Server software components Other software Supports e Red Hat Enterprise Linux 4 7 AS 32 bit 64 bit e Red Hat Enterprise Linux 5 3 64 bit e SUSE Linux Enterprise Server 10 SP2 64 bit e VMware ESX 3 0 3 ESX 3 5 ESXi 3 5 e Windows Server 2003 x32 SP2 or greater Standard Edition Enterprise Edition Note OSes change frequently Refer to your product web page for updates Java Enterprise System with a 90 day trial license 1 2 Sun Fire X4240 Server Chassis Overview The Sun Fire X4240 Server is based on an all new chassis family m Section 1 2 1 Infrastructure Boards on page 1 4 m Section 1 2 2 System Cables on page 1 5 m Section 1 2 3 Dimensions on page 1 7 Chapter 1 Sun Fire X4240 Server Overview 1 3 1 21 Infrastructure Boards The Sun Fire X4240 has the following boards installed in the chassis The boards are listed in TABLE 1 2 TABLE 1 2 Infrastructure Boards Board Description Reference Motherboard The motherboard includes processor module
108. tistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is not included in the accessory kit for the Sun Fire X4240 However antistatic wrist straps are still included with options Using an Antistatic Mat Place antistatic sensitive components such as motherboards memory and other PCBs on an antistatic mat Antistatic Handling Procedure 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place antistatic sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part a Sun antistatic mat part number 250 1088 a A disposable antistatic mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Chapter 2 Preparing to Service the System 2 11 29 Removing the Top Cover The top cover and fan door are integrated Note Some field replaceable units FRUs require removal of the top cover 1 Unlatch the fan module door FIGURE 2 6 1 Pull the two release tabs back to release the door Rotate the fan door to the open position
109. trostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Slide the air duct to the right to disengage the left hand pin as shown in FIGURE 4 6 3 Slide the air duct to the left to disengage the right hand pin 4 Move the air duct towards the back to clear the lip on the midwall Chapter 4 Servicing Motherboard Components 4 11 5 Lift the air duct out of the server 6 Set the air duct aside FIGURE 4 6 Removing the Air Duct 4 2 2 Installing the Air Duct Caution When the server is in operation ensure that the air duct is correctly installed to prevent the system from overheating 1 Install the air duct into the chassis as shown in FIGURE 4 7 Ensure that the air duct is aligned and fully seated in the chassis 2 Move the air duct towards the front 4 12 Sun Fire X4240 Server Service Manual e September 2010 3 Slide the air duct to the left to engage the right hand pin 4 Slide the air duct to the right to engage the left hand pin 5 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Se
110. ttings C 1 configuring C 1 overview C 1 POST codes B 4 POST options B 3 POST overview B 1 redirecting console output for POST B 2 sample setup menu screens C 5 setup screens summary C 2 boards 1 4 C cable management arm 3 16 Cables 1 5 5 21 chassis mounting brackets 6 3 chassis serial number 2 3 CMOS NVRAM 4 42 command setlocator 2 6 showenvironment 3 19 configuring BIOS C 1 console output redirecting B 2 Cooling 1 2 Corrupt Service Processor Software 4 44 corrupt SP recovering from 4 44 CPUs 4 35 CRU 3 1 D DDR 2 DIMM fillers 4 6 DDR2 DIMM Placement 4 5 Dimensions 1 7 DIMM guidelines 4 4 layout 4 5 DIMMs 4 2 drive fillers 3 9 Drive Guidelines 3 2 Drive Locations 3 3 DVD USB module installing 3 21 removing 3 20 E ejector tabs 4 7 electrostatic discharge 2 10 ESD 2 10 Ethernet ports 1 2 F fan failure 3 11 Fan Fault LED 3 11 Index 1 Fan Module LEDs 3 10 Fan power boards 1 4 fan tray connector board 5 3 5 4 fans overview 3 10 Faulty DIMMs 4 2 Features 1 2 Front I O board 1 4 front panel 2 4 6 6 front panel features 1 8 G graceful shutdown 2 5 H hard drive addressing 3 8 hot plugging 3 7 installing 3 7 release button 3 7 hard drive backplane installing 5 11 removing 5 10 hard drive cage 5 5 hard drives location 3 7 hot pluggable devices 3 1 hot plugging hard drive 3 7 hot swappable devices 3 2
111. turning the Server to the Normal Rack Position on page 6 4 10 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 11 Power on the server See Section 6 4 Powering On the Server on page 6 5 4 2 Servicing the Air Duct The following topics are covered m Section 4 2 1 Removing the Air Duct on page 4 11 4 10 Sun Fire X4240 Server Service Manual e September 2010 4 2 1 m Section 4 2 2 Installing the Air Duct on page 4 13 You must remove the air duct when removing and installing the following components m Power distribution board Power supply unit PSU PDB m Paddle card m Motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution To prevent the system from overheating ensure that the air duct is correctly installed before powering on the server Removing the Air Duct 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 Attach an antistatic wrist strap See Section 2 8 Performing Elec
112. upply FIGURE 3 11 Releasing the Cable Management Arm 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and press the release latch FIGURE 3 12 6 Pull the power supply out of the chassis Chapter 3 Servicing Customer Replaceable Devices 3 17 FIGURE 3 12 Removing a Power Supply Using the Release Handle 3 4 4 Installing a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated FIGURE 3 13 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit 4 Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 3 11 5 Verify that the following LEDs are not lit a Failure LED on the replaced power supply a Service Required LED a Front Service Required LED a Rear Service Required LED Note See Section 1 3 Sun Fire X4240 Front Panel Features on page 1 8 and Section 1 4 Sun Fire X4240 Rear Panel Features on page 1 9 for more information about identifying and interpreting system LEDs 3 18 Sun Fire X4240 Server Service Manual e September 2010 6 Verify the status of the power supplies Solaris OS At the gt prompt type the showenvironment command FIGURE 3 13 Installing a Power Supply 3 5 Servicing the DVD USB Module The DVD drive and front USB
113. upply bay and over the notch in the vertical power supply unit backplane Install the SAS HBA card in PCIe slot 0 The lower card on the riser is closest to the power supply wall Install the connector labeled MB 0 1 2 and 3 into port 0 of the SAS HBA card that is closest to the gold fingers Install the connector labeled MB 4 5 6 and 7 into port 0 of the SAS HBA card that is furthest from the gold fingers Replace the air duct See Section 4 2 2 Installing the Air Duct on page 4 13 Install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 5 24 Sun Fire X4240 Server Service Manual e September 2010 d Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 5 15 Installing Drive Cables in a SAS Configuration E Gadi WV 7 wot inet ony gt ote Intel On Chapter 5 Servicing Infrastructure Boards and Components 5 25 5 8 3 Removing a PDB Cable To remove a Power Distribution Board cable 1 Prepare the server for service
114. ver you must disconnect power cords before servicing the power supply backplane Removing the Power Supply Backplane 1 Remove the motherboard assembly See Section 4 6 1 Removing the Motherboard Assembly on page 4 27 2 Remove all power supplies Grasp the power supply handle and press the release latch See Section 3 4 3 Removing a Power Supply on page 3 16 3 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 14 4 Unscrew the 4 screws that secure the L shaped bus bars to the PSU backplane and the PDB 5 Remove the No 2 Phillips screw securing the power supply backplane to the power supply bay FIGURE 5 10 6 Lift the power supply backplane up and off its mushroom standoffs and out of the system 7 Place the power supply backplane on an antistatic mat Chapter 5 Servicing Infrastructure Boards and Components 5 17 FIGURE 5 10 Removing the Power Supply Backplane 5 6 2 Installing the Power Supply Backplane 1 Mount the power supply backplane to the front of the power supply bay FIGURE 5 11 Place the backplane over its mushroom standoffs and press down toward the floor of the chassis FIGURE 5 11 Installing the Power Supply Backplane 2 Secure the power supply backplane with one No 2 Phillips screw 5 18 Sun Fire X4240 Server Service Manual e September 2010 ey 5 7 1 Install the power distribution board See S
115. wer supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 6 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 3 Lift up the air duct FIGURE 4 4 1 4 If you are replacing a faulty DDR2 DIMM press the Remind button on the motherboard to locate the DDR2 DIMMS that you want to replace The faulty DDR2 DIMM LED flashes when the Fault Remind button is pressed and held All faulty DDR2 DIMMs are indicated with an amber LED so that you can install the replacement DDR2 DIMM in the same location Tip Make a note of the faulty DDR2 DIMM location 5 Push down on the ejector tabs on each side of the DDR2 DIMM until the FB DIMM is released 2 6 Grasp the top corners of the faulty DDR2 DIMM and remove it from the server Chapter 4 Servicing Motherboard Components 4 7 FIGURE 4 4 Removing DDR2 DIMMs 7 Place the DDR2 DIMM on an antistatic mat 8 Repeat Step 5 through Step 7 to remove any additional DDR2 DIMMs 4 1 4 Installing DDR2 DIMMs Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs or damage to the DDR2 DIMMs might occur You must disco
116. y power mode the Power OK LED on the front panel flashes The front panel Power OK LED will begin flashing about two minutes after the power cords are plugged in 3 Use a pen or other pointed object to press and release the recessed Power button on the server front panel When the main power is applied to the server the Power OK LED next to the Power button lights and remains lit as shown in FIGURE 6 5 FIGURE 6 5 Front Panel Power OK LED 6 6 Sun Fire X4240 Server Service Manual e September 2010 APPENDIX A Connector Pinouts This appendix provides reference information about the system rear panel ports and pin assignments Topics covered in this appendix include Section A 1 Serial Management Port Connector on page A 2 Section A 2 Network Management Port Connector on page A 2 Section A 3 Video Connector on page A 4 Section A 4 USB Connectors on page A 4 Section A 5 Gigabit Ethernet Connectors on page A 5 FIGURE A 1 Sun Fire X4240 Rear Panel A 1 Serial Management Port Connector The serial management connector labeled SERIAL MGT is an RJ 45 connector located on the rear panel This port is the default connection to the system console FIGURE A 2 Serial Management Connector Diagram TABLE A 1 Serial Management Connector Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmi

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