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Sun Fire 880 Server Service Manual

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1. 1 0 board J3601 Power distribution board Sun Fire 880 Server Service Manual April 2002 220 Cable Routing Cable Name Part Number Cable end Connect to T O board power cable 530 2818 P14 T O board at P14 J3203 P13 PDB at P13 J5 1 0 BOARD LC cable 530 2840 P18 T O board at P18 J3805 P19 Base backplane at JO800 P20 Expansion backplane at J0800 Base backplane power cable 530 2841 P15 PDB at P15 J8 DISKS P16 Base backplane at JO100 Base expansion cable 530 2863 P42 PDB at P42 J7 DISKS P1 Base Base backplane at J0801 P43 Expansion Expansion backplane at J0100 P2 Expansion Expansion backplane at JO801 T O board remote sense 530 2745 P29 T O board at P29 J3202 cable P38 PDB at P38 J10 Sense 5 Vstby T O signal cable 530 2746 P26 T O board at P26 J3201 P25 PDB at P25 J9 Signals Motherboard power cable 530 2816 P7 PDB at MOTHERBOARD P7 J4 P8 Motherboard at P8 J4702 P9 Motherboard at P9 48VPOWER FC AL data cable short 530 2621 F E Base backplane at F E cable A B Expansion backplane at A B FC AL data cable medium 530 2622 H G Base backplane at H G cable C D Expansion backplane at C D FC AL data cable long 530 2623 A B Motherboard at A B cable A B Base backplane at A B Loop B PCI FC AL data 530 3056 D B
2. How to Close a Side Door on page 24 If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Chapter 2 Servicing the Motherboard Side Components 61 How to Remove the CPU Fan Status Assembly Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Disconnect the CPU fan status cable from the top of the assembly Press the tab on the cable connector 62 Sun Fire 880 Server Service Manual April 2002 2 Remove the two Phillips screws securing the assembly to the chassis 3 Carefully pull the fan status assembly out of the system and place it on an antistatic mat What Next To replace the CPU fan status assembly complete this task a How to Install the CPU Fan Status Assembly on page 64 Chapter 2 Servicing the Motherboard Side Components 63 How to Install the CPU Fan Status Assembly Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Position the fan status assembly into place in the system The CPU fan status cable connector is on the top of the assem
3. What Next You can now issue system commands and view system messages Continue with your service or diagnostic procedure as needed Chapter 1 Preparing to Service the System 21 How to Open and Remove a Side Door Before You Begin If you are not performing a hot plug procedure complete the following task a How to Power Off the System on page 5 What to Do 1 Unlock the side door using the system key 2 Swing the side door open 22 Sun Fire 880 Server Service Manual April 2002 3 To remove the door from the chassis open the door 90 degrees and pull it up until its mounting pins clear the brackets on the rear panel What Next To reassemble the system side door complete the following task a How to Close a Side Door on page 24 Chapter 1 Preparing to Service the System 23 How to Close a Side Door What to Do 1 If you removed the side door remount it to the chassis Position the side door mounting pins over the corresponding holes in the chassis rear panel and lower the side door into place 2 Close the side door Make sure that the door is firmly seated in its frame 24 Sun Fire 880 Server Service Manual April 2002 3 Lock the side door with the system key Chapter 1 Preparing to Service the System 25 Locating Rear Panel Features The following figure shows the system features that are accessible from the rear panel SC Gigabit
4. 1 Identify the PCI card that you want to remove 2 Disconnect all external cables connected to the PCI card faceplate 3 Disconnect all internal cables connected to the PCI card 88 Sun Fire 880 Server Service Manual April 2002 4 Pinch the PCI card retaining clip until it releases from the back of the card and rotate the clip outward 5 Carefully pull the PCI card from the I O board Chapter 3 Servicing the Input Output Board Side Components 89 6 Place the PCI card on an antistatic mat 7 If you are not replacing the PCI card immediately install a PCI filler panel into the system rear panel a Slide a PCI filler panel into the slot on the system rear panel b Rotate the PCI retaining clip over the back of the filler panel until it snaps into place What Next To replace the PCI card complete this task a How to Install a PCI Card on page 92 To reassemble the system complete this task a How to Close a Side Door on page 24 90 Sun Fire 880 Server Service Manual April 2002 If you removed this part while the system was powered off and you are not replacing the part right away you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the configuration change See a How to Initiate a Reconfiguration Boot on page 11 Chapter 3 Servicing the Input Output Board Side Components 91 How to Install a PCI Card Be
5. 20 40 DDS4 Tape Drive 18 GB 10K FC AL Disk Drive 36 GB 10K FC AL Disk Drive 72 GB 10K FC AL Disk Drive DVD ROM Drive CPU Fan Tray Motherboard Fan Tray 1 0 Fan Tray 501 4300 501 5818 595 5523 595 5729 595 5727 501 5142 501 5856 Not a FRU 300 1353 375 0071 501 5993 370 2376 390 0028 Not supported in the Sun Fire 880 Server 540 4525 540 4905 390 0025 540 3614 540 4025 540 3615 Appendix A Illustrated Parts Breakdown 331 Category Part Part Number Status Assemblies and System Status Assembly 540 3694 Flex Circuits CPU Fan Status Assembly 540 4453 CPU Memory Board Status Assembly 540 4454 Motherboard Fan Status Flex Circuit 370 3960 I O Fan LED Flex Circuit 370 3962 PCI External LED Flex Circuit 370 3963 PCI Internal LED Flex Circuit 370 3964 Upper Disk LED Flex Circuit 370 3958 Not a FRU Lower Disk LED Flex Circuit 370 3957 Not a FRU Cables RME Power Cable 530 2548 RME Wide SCSI Cable 530 2569 RME Narrow SCSI Cable 530 2748 Wide to Narrow SCSI Adapter 595 6013 I O Board Remote Sense Cable 530 2745 1 0 Signal Cable 530 2746 Motherboard Power Cable 530 2816 I O Board Power Cable 530 2818 C Cable 530 2840 Base Backplane Power Cable 530 2841 Base Expansion Cable 530 2863 FC AL Data Cable short 530 2621 FC AL Data Cable medium 530 2622 FC AL Data Cable long 530 2623 PCI Internal Status Cable 530 2835 PCI External Status Cable 530 2836 System Status Assembly Cable 530 2
6. About Flash PROM Jumpers on page 244 m J0403 is used to affect the operation of the FRU SEEPROM located on the RSC card See About Flash PROM Jumpers on page 244 Note All internal jumper modifications must be performed only by qualified service personnel Note Do not change the configuration of J0501 and J0502 on the RSC card from the default settings otherwise the RSC card will not boot All jumpers are marked with identification numbers For example the serial port jumpers on the system I O board are marked J2902 and J2903 Jumper pins are located immediately adjacent to the identification number The default jumper positions are indicated with shaded regions Pin 1 is marked with asterisks in any of the positions shown below J 2XXX Jumper number E O o Pins x Asterisk indicates pin 1 O O O LY ye Shaded region indicates default jumper position Sun Fire 880 Server Service Manual April 2002 About Serial Port Jumpers The serial port jumpers J2902 and J2903 on the system I O board configure the system s two serial ports for either EIA 423 or EIA 232D signal levels E A 423 levels are the default standard for North American users EIA 232D levels are required for digital telecommunication in nations of the European Community Jumper Shunt on Pin
7. How to Attach an Alphanumeric Terminal 17 How to Configure a Local Graphics Console 19 How to Open and Remove a Side Door 22 How to Close a Side Door 24 Locating Rear Panel Features 26 How to Avoid Electrostatic Discharge 27 Tools Required for Installation and Service 29 Servicing the Motherboard Side Components 31 How to Remove a CPU Memory Board 32 How to Install aCPU Memory Board 37 Contents ix x How to Remove a Memory Module 42 How to Installa Memory Module 46 How to Remove a CPU Fan Tray 50 How to Install a CPU Fan Tray 53 How to Remove a Motherboard Fan Tray 56 How to Install a Motherboard Fan Tray 59 How to Remove the CPU Fan Status Assembly 62 How to Install the CPU Fan Status Assembly 64 How to Remove the CPU Memory Board Status Assembly 66 How to Install the CPU Memory Board Status Assembly 68 How to Remove the Motherboard Fan Status Flex Circuit 70 How to Install the Motherboard Fan Status Flex Circuit 71 How to Remove the Motherboard 73 How to Install the Motherboard 78 Servicing the Input Output Board Side Components 83 How to Remove an I O Fan Tray 84 How to Install an I O Fan Tray 86 How to Remove a PCI Card 88 How to Install a PCI Card 92 How to Remove the RSC Card 97 How to Install the RSC Card 101 How to Remove the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card 105 How to Install the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card 110 How to Remove the PCI Internal LED Flex
8. Requirements The operating and non operating environmental requirements for the system are as follows Parameter Value Operating Temperature 5 C to 35 C 41 F to 95 F IEC 68 2 1 68 2 2 Humidity 20 to 80 RH noncondensing 27 C max wet bulb IEC 68 2 2 68 2 3 Altitude 0 to 3000 meters 0 to 10 000 feet IEC 68 2 40 68 2 41 Vibration Deskside 0 0002 g Hz 5 500 Hz random IEC 68 2 6 Rackmounted 0 00015 g Hz 5 500 Hz random IEC 68 2 6 Shock Deskside 4 g peak 11 milliseconds half sine pulse IEC 68 2 27 Rackmounted 3 g peak 11 milliseconds half sine pulse IEC 68 2 27 Declared Acoustics Non Operating Temperature Humidity Altitude Vibration Deskside Rackmounted Shock Deskside Rackmounted Handling Drops Threshold Impact 6 7 bels dB A operating 7 6 bels dB A at ok prompt 20 C to 60 C 4 F to 140 F IEC 68 2 1 68 2 2 95 RH noncondensing at 40 C IEC 68 2 2 68 2 3 0 to 12 000 meters 0 to 40 000 feet IEC 68 2 40 68 2 41 0 002 g Hz 5 500 Hz random IEC 68 2 6 0 0015 g Hz 5 500 Hz random IEC 68 2 6 15 g peak 11 milliseconds half sine pulse IEC 68 2 27e 10 g peak 11 milliseconds half sine pulse IEC 68 2 27e 50 mm IEC 68 2 31 1 m s SUN 900 1813 Appendix D System Specifications 365 Reference for Agency Compliance Specifications The system complies with the following specifications Category Relevant Standards Safety
9. safe operation ranges If the temperature observed by a sensor falls below a low temperature warning threshold or rises above a high temperature warning threshold the monitoring subsystem software generates a Warning message to the system console If the temperature exceeds a low or high temperature critical threshold the software issues a Critical message and proceeds to gracefully shut down the system In both cases the System Fault and Thermal Fault LEDs on the front status panel are illuminated to indicate the nature of the problem This thermal shutdown capability is also built into the hardware circuitry as a fail safe measure This feature provides backup thermal protection in the unlikely event that the environmental monitoring subsystem becomes disabled at both the software and firmware levels All error and warning messages are displayed on the system console if one is attached and are logged in the var adm messages file Front panel fault LEDs remain lit after an automatic system shutdown to aid in problem diagnosis The monitoring subsystem is also designed to detect fan failures The basic system features three primary fan trays which include a total of five individual fans Systems equipped with the redundant cooling option include three additional secondary fan trays for a total of 10 individual fans During normal operation only the five primary fans are active Chapter 8 Diagnostics and Troubleshooting 325 326
10. Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Disconnect the I O fan status cable P27 from the back of the I O fan LED flex circuit Chapter 3 Servicing the Input Output Board Side Components 123 2 Remove the two Phillips screws securing the flex circuit to the bottom I O fan tray bracket 3 Remove the flex circuit from the system 4 Place it on an antistatic mat What Next To replace the I O fan LED flex circuit complete this task a How to Install the I O Fan LED Flex Circuit on page 125 124 Sun Fire 880 Server Service Manual April 2002 How to Install the I O Fan LED Flex Circuit Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Position the I O fan LED flex circuit on the bottom I O fan tray bracket 2 Replace the two Phillips screws that secure the flex circuit to the bracket Chapter 3 Servicing the Input Output Board Side Components 125 3 Connect the I O fan status cable P27 to the connector on the back of the flex circuit What Next To reassemble the system complete this task a How to Close a Side Door on page 24 126 Sun Fire 880 Server Service Manual April 2002 A How to Remove the System SEEPROM This section explains how to remo
11. Hardware Configuration This chapter provides hardware configuration information for the Sun Fire 880 server The following topics are covered in this chapter About CPU Memory Boards on page 224 About Memory Modules on page 226 About PCI Cards and Buses on page 230 About the Remote System Control Card on page 233 About Power Supplies on page 235 About Fan Trays on page 237 About Removable Media Devices on page 239 About Serial Ports on page 240 About USB Ports on page 241 About Hardware Jumpers on page 242 About Serial Port Jumpers on page 243 About Flash PROM Jumpers on page 244 Note For configuration information about the internal mass storage subsystem and network interfaces see the Sun Fire 880 Server Owner s Guide 223 About CPU Memory Boards The system motherboard provides slots for up to four CPU Memory boards Each CPU Memory board in the system must be of the same speed Each CPU Memory board incorporates two UltraSPARC III microprocessors with 8 Mbytes of static random access memory SRAM external cache memory per processor and slots for up to 16 memory modules The external cache memory cannot be upgraded it is fixed at 8 Mbytes which is the maximum amount that the UltraSPARC III architecture supports The following illustration shows the four CPU Memory board slots on the system motherboard The slots are labeled A through D
12. If any primary fan fails the monitoring subsystem detects the failure and performs the following Generates an error message and logs it in the var adm messages file Lights the System Fault and Thermal Fault LEDs on the status and control panel Lights the appropriate fan Fault LED inside the system Automatically activates the appropriate secondary fan tray if installed The power subsystem is monitored in a similar fashion The monitoring subsystem periodically polls the power supply status registers for a power supply OK status indicating the status of each supply s 3 3V 5 0V 12V and 48V DC outputs If a power supply problem is detected an error message is displayed on the system console and logged in the var adm messages file The System Fault and Power Fault LEDs on the status and control panel are also lit LEDs located on the back of each power supply indicate the source and nature of the fault Note The Sun Fire 880 server power supplies have their own built in overtemperature protection circuits that will automatically shut down the supplies in response to certain overtemperature and power fault conditions To recover from an automatic power supply shutdown you must disconnect the AC power cord wait approximately 10 seconds and then reconnect the power cord The error messages generated by the monitoring subsystem in response to an environmental error condition are listed and described in the following table T
13. P26 from connector J3201 P26 h I O board remote sense cable P29 from connector J3202 P29 i I O board power cable P14 from connector J3203 P14 j PCI external status cable P23 from connector J3601 4 Remove the hex standoffs securing the serial port plate to the system rear panel 134 Sun Fire 880 Server Service Manual April 2002 5 Remove the back I O plate from the rear panel Remove the two Phillips screws securing the plate in the system Chapter 3 Servicing the Input Output Board Side Components 135 6 Remove the PCI divider card base a Remove the four Phillips screws securing the divider base to the centerplane b Pull the divider base from the system and set it aside 136 Sun Fire 880 Server Service Manual April 2002 7 Remove the remaining eight Phillips screws securing the I O board to the system centerplane Caution If the motherboard is not installed hold the I O board steady while removing the last few screws to prevent it from falling out of the system Chapter 3 Servicing the Input Output Board Side Components 137 8 If the motherboard is installed disengage the I O board from the motherboard by rotating outward the two ejection levers on the top of the I O board 9 Remove the I O board from the system 10 Place the I O board on an antistatic mat 11 If you are replacing the I O board with a new one remove the system SEEPROM module from the old I O board
14. P38 to the power distribution board at connector P38 J10 Sense 5Vstby 3 Carefully finish positioning the power distribution board in the chassis against its bracket a Align the board by placing the bracket side of the board against the power distribution board bracket so that the hole on the top of the board aligns with the tab on the centerplane This ensures that the tabs on the end of the power distribution board are aligned with their cutouts in the sidewall of the chassis Chapter6 Removing and Installing Backplanes and Cables 215 b Slide the board fully into the chassis until the tabs on the end of the power distribution board are in their cutouts on the chassis sidewall and the tab on the centerplane is in the hole on the top of the power distribution board 4 Tighten the captive Phillips screw that secures the backplane to the backplane bracket Access the captive screw from the front of the system 216 Sun Fire 880 Server Service Manual April 2002 5 Connect the following cables to the power distribution board a I O board power cable P13 to the power distribution board at connector P13 J54 0 BOARD I O signal cable P25 to the power distribution board at connector P25 J9 Signals RME power cable P17 to the power distribution board at connector P17 J6 RME If an expansion backplane is installed connect the base expansion cable P42 to the power distribution board at connect
15. See How to Remove the System SEEPROM on page 127 138 Sun Fire 880 Server Service Manual April 2002 What Next To replace the I O board complete this task a How to Install the I O Board on page 140 Chapter 3 Servicing the Input Output Board Side Components 139 140 How to Install the I O Board Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do If you are replacing the system I O board transfer the system SEEPROM module from the old I O board to the new I O board See How to Install the System SEEPROM on page 129 Caution Be sure that the I O boards are on antistatic mats when you transfer the SEEPROM module Position the I O board in the system against the centerplane Use the pins on the back of the I O board to align it in the system Sun Fire 880 Server Service Manual April 2002 3 If the motherboard is in the system connect the I O board to the motherboard connectors by firmly pushing on the I O board stiffener ejection assembly Caution Do not push on the ejection levers to seat the I O board in the system Chapter 3 Servicing the Input Output Board Side Components 141 4 Replace the eight Phillips screws that secure the I O board to the centerplane a Insert the top center screw and tighten it by two turns b Insert the screw directly beneath the top center screw and tighten it by two turns
16. o High half booting Normal booting 2 3 1423 Chapter 7 Hardware Configuration 245 Note Jumper J3003 is factory set so that the flash PROM is write enabled You use the keyswitch located on the front panel to write protect the flash PROM When the switch is set to the Locked position the flash PROM is write protected When the switch is set to the Normal position or to the Diagnostics position the flash PROM is write enabled 246 Sun Fire 880 Server Service Manual April 2002 FC AL Disk Backplane The locations and functions of the flash PROM jumpers on the Fibre Channel Arbitrated Loop FC AL disk backplane are shown below J01701 J0803 J01003 Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting 3 J01701 H High half booting Loop B Normal booting Loop B 2 3 O1 lol J0803 B High half booting Loop A Normal booting Loop A 24 3 3 lols J01003 p Flash PROM For factory use only 1 2 1 Chapter 7 Hardware Configuration 247 RSC Card The locations and functions of the flash PROM jumpers on the Remote System Control RSC card are shown below Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting J0502 o ob Not used 1 J0501 fo o o Normal booting J040 Dao FRU PROM write enable Disable mirror Not used FRU PROM write protect 2 3 1 2
17. qlc 2 false none 0 false power reset normal min true Default Value 1 2 3 4 false false false 7 No default false No default false true 80 34 false true false true 9600 8 n 1 9600 8 n 1 screen keyboard false 16384 true boot net disk net false No default No default No default false power reset normal min false Sun Fire 880 Server Service Manual April 2002 To display the current and default values of a specific OpenBoot configuration variable specify the printenv command and the variable name at the ok prompt ok printenv diag switch diag switch true ok To set or change the value of an OpenBoot configuration variable use the setenv command ok setenv diag level max diag level max Chapter 8 Diagnostics and Troubleshooting 255 How to Use POST Diagnostics When you power on the system POST runs automatically under either of the following conditions m The front panel keyswitch is set to the Diagnostics position and the OpenBoot configuration variable diag level is set to its default value or to any valid setting other than none m The OpenBoot configuration variable diag switch is set to true and both diag level and diag trigger are set to their default values or to any valid setting other than none Note The default value for diag switch is false Therefore if all OpenBoot configuration variable
18. supply occurs only if the power cord is plugged in Appears if a fault is detected for any of the installed internal disks The message Disk Error cleared appears when the disk fault is cleared Indicates keyswitch position has changed and gives the current position 328 Sun Fire 880 Server Service Manual April 2002 APPENDIX A Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together Part numbers are also provided 329 Part Numbers The following items for the Sun Fire 880 server can be replaced at the customer site by a qualified service provider Note The part numbers listed in this section are correct as of the manual publication date but are subject to change without notice Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement part 330 Sun Fire 880 Server Service Manual April 2002 Category Part Part Number Motherboard and Components T O Board and Components Power FC AL Disk Backplane Storage and Removable Media Devices Fan Trays Motherboard 750 MHz CPU Memory Board 128 MB DIMM Kit 4x 128 MB DIMMS 256 MB DIMM Kit 4x 256 MB DIMMS 515 MB DIMM Kit 4x 512 MB DIMMS I O Board RSC2 Card System SEEPROM Power Supply Power Distribution Board FC AL Disk Backplane 12 24 DDS3 Tape Drive
19. 4test mptest nettest netlbtest pmem rsctest sptest systest tapetest usbkbtest vmem Description Tests the DVD CD ROM drive by reading the disc and verifying the DVD CD table of contents TOC if it exists Tests the CPU Verifies the internal SCSI bus and FC AL disk drives Verifies local FC AL disk drives Tests the I2C environment control system including all fans all LEDs front panel keyswitch power supplies and temperature sensors Checks the floating point unit Tests the level 1 D cache on the CPU Tests the level 2 D cache external to the CPU Tests the PCI graphics card Verifies multiprocessor features for systems with more than one processor Checks all the hardware associated with networking for example Ethernet token ring quad Ethernet fiber optic 100 Mbit per second Ethernet Gigabit Ethernet devices Tests the physical memory read only Verifies the RSC functionality including RSC Ethernet and serial ports LC and Flash RAM Tests the system s on board serial ports Stress tests both memory and CPUs Tests the various Sun tape devices Tests the keyboard Tests virtual memory a combination of the swap partition and the physical memory Chapter 8 Diagnostics and Troubleshooting 285 SunVTS Results If SunVTS tests indicate an impaired or defective part see the replacement procedures in the appropriate chapter of this manual Failures may be viewed using the log option on yo
20. A J0201 and B J0200 4 Slide the disk cage fully into the system Chapter6 Removing and Installing Backplanes and Cables 199 5 On the I O side of the system loosely fasten the eight Phillips screws that secure the disk cage to the chassis Do not fully tighten the screws 200 Sun Fire 880 Server Service Manual April 2002 6 On the CPU side of the system loosely fasten the six Phillips screws that secure the disk cage to the chassis Do not fully tighten the screws Chapter6 Removing and Installing Backplanes and Cables 201 7 On the I O side of the system fully tighten the eight Phillips screws that secure the disk cage to the chassis 202 Sun Fire 880 Server Service Manual April 2002 8 9 10 11 On the CPU side of the system fully tighten the six Phillips screws that secure the disk cage to the chassis Connect the following cables to the base backplane For cable connector locations see Cable Connector Locations on page 220 a Base backplane power cable P16 to the base backplane at connector J0100 The cable is connected to the power distribution board at connector P15 J8 b I C cable P19 to the base backplane at connector J0800 c If a Sun StorEdge PCI Dual Fibre Channel Host Adapter card is installed to control Loop B of the FC AL disk backplane connect the card s FC AL data cable to the base backplane at connectors C J01100 and D J01101 If the expansion FC A
21. ASCII terminal or local graphics console if present 2 Sun Fire 880 Server Service Manual April 2002 3 Insert the system key into the front panel keyswitch and turn it to the Normal or Diagnostics position See About Power Button and Keyswitch Settings on page 14 for information about each keyswitch setting Normal position 4 Press the Power button to the left of the keyswitch to power on the system Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the system configuration number of CPUs memory modules PCI cards and the level of power on self test POST and OpenBoot Diagnostics tests being performed Chapter 1 Preparing to Service the System 3 5 Turn the keyswitch to the Locked position This prevents anyone from accidentally powering off the system Locked 6 Remove the key from the keyswitch and keep it in a secure place What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see About Front Panel LEDs on page 342 If your system encounters a problem during system startup and the keyswitch is in the Normal position try restarting the system in the Diagnostics mode to determine the source of the problem Turn the front panel keyswitch to the Diagnostics position and power c
22. DIMM J8201 zj pci 9 700000 ebus 1 i2c 1 50002e fru 3 ac pci 9 700000 ebus 1 i2c 1 50002e fru 3 aa pci 9 700000 ebus 1 i2c 1 50002e fru 3 a8 pci 9 700000 ebus 1 i2c 1 50002e fru 3 a6 U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU DIMM J8001 DIMM J8200 DIMM J8000 DIMM J8101 7j 7j Tj pci 9 700000 ebus 1 i2c 1 50002e fru 3 a4 FRU SEEPROM CPU DIMM J7901 pci 9 700000 ebus 1 i2c 1 50002e fru 3 a2 FRU SEEPROM CPU DIMM J8100 pci 9 700000 ebus 1 i2c 1 50002e fru 3 a0 FRU SEEPROM CPU DIMM J7900 zj U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU DIMM J8201 DIMM J8001 DIMM J8200 DIMM J8000 DIMM J8101 pci 9 700000 ebus 1 i2c 1 50002e fru 2 ae pci 9 700000 ebus 1 i2c 1 50002e fru 2 ac pci 9 700000 ebus 1 i2c 1 50002e fru 2 aa pci 9 700000 ebus 1 i2c 1 50002e fru 2 a8 pci 9 700000 ebus 1 i2c 1 50002e fru 2 a6 7j Tj Tj Tj pci 9 700000 ebus 1 i2c 1 50002e fru 2 a4 FRU SEEPROM CPU DIMM J7901 pci 9 700000 ebus 1 i2c 1 50002e fru 2 a2 SEEPROM CPU DIMM J8100 pci 9 700000 ebus 1 i2c 1 50002e fru 2 a0 FRU SEEPROM CPU DIMM J7900 Tj pci 9 700000 ebus 1 i2c 1 50002e fru l ae pci 9 700000 ebus 1 i2c 1 50002e fru l ac pci 9 700000 ebus 1 i2c 1 50002e fru l aa pci 9 700000 ebus 1 i2c 1 50002e fru l a8 pci 9 700000 ebus 1 i2c 1 50002e fru l a6 U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU DIMM J320
23. Fault LEDs in the display to indicate whether the fault is located on the left or right side of the system In the event of a fan fault a fault LED inside the system will indicate the faulty fan assembly See About Fan Tray LEDs on page 349 This amber LED lights to indicate that an internal component on the left side of the system requires servicing This amber LED lights to indicate that an internal component on the right side of the system requires servicing 344 Sun Fire 880 Server Service Manual April 2002 About CPU Memory Slot LEDs The CPU Memory slot LEDs are located on the horizontal panel between CPU Memory slots B and C and are visible when the right side door is open There are three LEDs for each CPU Memory slot as shown below Icon Name LED Function Power On Lights when the slot is receiving power Fault Reserved for future use al OK to Reserved for future use O Remove Appendix B System LEDs 345 About PCI Slot LEDs The PCI slot LEDs are located on the vertical bracket on the right side of the PCI slots and are visible when the left side door is open There are three LEDs for each PCI slot as shown below Icon Name LED Function 2 Power On Lights when the slot is receiving power Fault Blinks while the card is being tested when a hot plug operation is in progress or when the card is powered on but logically detached from the operating system Stays
24. Manual April 2002 Tools Required for Installation and Service The following tools are required to install and service the system Screwdriver Phillips No 1 Screwdriver Phillips No 2 Nut driver 3 16ths inch Electrostatic discharge ESD mat Sun part number 250 1088 or equivalent Grounding wrist or foot strap The latter two items help protect the server against damage due to electrostatic discharge For more information see How to Avoid Electrostatic Discharge on page 27 Chapter 1 Preparing to Service the System 29 30 Sun Fire 880 Server Service Manual April 2002 CHAPTER 2 Servicing the Motherboard Side Components This chapter describes how to remove and install the system motherboard and components on the motherboard side of the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 329 The following tasks are covered in this chapter How to Remove a CPU Memory Board on page 32 How to Install a CPU Memory Board on page 37 How to Remove a Memory Module on page 42 How to Install a Memory Module on page 46 How to Remove a CPU Fan Tray on page 50 How to Install a CPU Fan Tray on page 53 How to Remove a Motherboard Fan Tray on page 56 How to Install a Motherboard Fan Tray on page 59 How to Remove the CPU Fan Status Assembly on page 62 How to Inst
25. Miscellaneous Assemblies This chapter describes how to remove and install miscellaneous assemblies in the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 329 The following tasks are covered in this chapter How to Remove a Power Supply on page 150 How to Install a Power Supply on page 155 How to Remove the System Status Assembly on page 158 How to Install the System Status Assembly on page 161 149 How to Remove a Power Supply Caution A power supply must always occupy bays 0 and 1 If a power supply in bay 0 or 1 fails and the system is configured with a redundant power supply in bay 2 you must leave the failed power supply in its bay until you are able to install a functioning replacement power supply A failed power supply in bay 0 or 1 still acts as an air baffle channeling airflow to cool the bottom row of disk drives in the disk cage Replace the failed power supply as soon as possible to regain N 1 power redundancy Note During a hot swap operation after you remove a fan tray or power supply wait for an acknowledgement message on the system console before installing a replacement part otherwise the environmental monitoring software will not recognize the new device and false error conditions will result Before You Begin It is not necessary to power off the system if you are removing
26. OpenBoot Diagnostics menu is displayed followed by the obdiag gt prompt obdiag 10 13 16 T9 22 25 28 SUNW qlc 2 bbc 1 0 controller 0 1a ebus 1 hotplug controller 0 hotplug controller 0 network 1 1 rtc 1 300070 usb 1 3 11 14 17 20 23 26 SUNW qlc 4 bbc 1 500000 controller 0 1c flashprom 0 0 hotplug controller 0 i2c 1 2e i2c 1 500030 pmc 1 300700 scsi l 12 15 18 21 24 27 SUNW qlc 5 controller 0 16 controller 0 1le gpio 1 300600 hotplug controller 0 i2c 1 30 network 1 rsc control 1 3062f8 serial 1 400000 i2c 1 50002e 1 Commands test test al except help what printenvs setenv versions exit obdi ag gt 6 Test segment 5 of the IC bus i2c 1 30 to verify that it is operating correctly Enter the test number corresponding to the i2c 1 30 test For example ok test 18 Note Keep in mind that the OpenBoot Diagnostics menu entries and test numbers vary according to system configuration LC segment 5 must be working correctly in order to test the FC AL subsystem If this test fails test the remaining segments of the I2C bus and replace the component s indicated by the failure messages Segment 5 test failures can also result from a faulty I2C cable Sun Fire 880 Server Service Manual April 2002 7 Run the SSC 100 SES controller tests in the following order controller 0 16 base ba
27. You can use the other two bays for wide 68 pin or narrow 50 pin SCSI tape drives such as 8 mm tape 4 mm DDS 2 or DDS 3 tape or quarter inch cassette tape drives Narrow SCSI devices require a 68 pin to 50 pin SCSI adapter Sun part number X913A which must be ordered separately You can easily convert these same two bays into a single full height bay by removing a metal shelf divider The SCSI bus that supports the removable media devices is Fast Wide capable 20 Mbytes per second and can support single ended wide or narrow SCSI devices Target addresses also known as SCSI IDs for the SCSI bus are available in the ranges of 0 through 5 and 8 through 15 The following target addresses are reserved for internal devices Address Device Comment 5 Tape drive If no tape drive is installed in the system you can use this address for an external device If you later install an internal tape drive you must use 5 as its address and assign a different address to the external device 6 DVD ROM This address is reserved exclusively for the DVD ROM drive It cannot be used for any other device 7 SCSI host This address is reserved exclusively for the SCSI host adapter adapter on the system s motherboard It cannot be used for any other device Configuration Rules You cannot assign target addresses 6 or 7 to any SCSI removable media device they are reserved for the system s DVD ROM drive and SCSI host adapter Chapter 7 Ha
28. a How to Initiate a Reconfiguration Boot on page 11 Chapter 3 Servicing the Input Output Board Side Components 87 How to Remove a PCI Card Before You Begin Note PCI cards are hot pluggable provided the system is running a version of the Solaris operating environment that supports PCI card hot plug operations See the Sun Fire 880 Server Product Notes for important information about PCI card hot plug support Note If you are removing a PCI card as part of a hot plug procedure you must perform preliminary software commands to prepare the system before removing the card In addition certain other system requirements must be met in order for hot plug operations to succeed For more details about PCI card hot plug procedures and system requirements see About Hot Pluggable and Hot Swappable Components on page 7 and your Sun Fire 880 Dynamic Reconfiguration User s Guide Note PCI and disk hot plug operations are not supported when the system ok prompt is displayed You can only perform these hot plug operations while the operating system is running For information about PCI cards see About PCI Cards and Buses on page 230 If you are not performing a hot plug procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do
29. a PCI card to either slot via a hot plug operation the card must be a 66 MHz card a 33 MHz card will fail to operate under these conditions If either slot 7 or 8 contains a 33 MHz PCI card when the system is booted both slots operate at 33 MHz In this case either slot can accept a 33 MHz or 66 MHz card via a hot plug operation however 66 MHz cards will operate at 33 MHz For best performance install high throughput cards into slots 7 and 8 You can improve overall system availability by installing redundant network or storage interfaces on separate PCI buses and PCI bridges For additional information see the Sun Fire 880 Server Owner s Guide Sun Fire 880 Server Service Manual April 2002 About the Remote System Control Card The Remote System Control RSC card enables access monitoring and control of the Sun Fire 880 server from a remote location It is a fully independent processor card with its own resident firmware power on self test POST diagnostics and real time operating system The card features modem serial and Ethernet interfaces that provide simultaneous access to the Sun Fire 880 server for multiple RSC users RSC users are provided secure access to the system s Solaris and OpenBoot console functions and have full control over power on self test POST and OpenBoot Diagnostics The RSC card runs independently of the host server and operates off of 5 volt standby power from the
30. a Reconfiguration Boot on page 11 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Chapter 2 Servicing the Motherboard Side Components 41 42 How to Remove a Memory Module Before You Begin Complete these tasks Read the section About Memory Modules on page 226 How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 How to Remove a CPU Memory Board on page 32 What to Do Caution Dual inline memory modules DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove any DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts including the gold contacts on the bottom edge of the module Always wear a grounding strap when you handle the modules Sun Fire 880 Server Service Manual April 2002 1 Remove the plastic cover on the CPU Memory board Push the tabs inward until you can lift the cov
31. a redundant power supply For more information about power supplies see m About Power Supplies on page 235 ma About Hot Pluggable and Hot Swappable Components on page 7 Note Unlike other hot pluggable devices you can install or remove a power supply or fan tray while the system is operating at the ok prompt However in the case of the power supply you must issue a reset all command at the ok prompt in order for the system to recognize the change the next time the operating system is booted If your system has only two power supplies or you are not performing a hot plug procedure complete this task a How to Power Off the System on page 5 150 Sun Fire 880 Server Service Manual April 2002 What to Do 1 Identify the power supply that you want to remove For information about LEDs see About Power Supply LEDs on page 348 2 Release the AC power cord from the strain relief tie wrap on the power supply Press the tab on the head of the tie wrap to release it Chapter 4 Removing and Installing Miscellaneous Assemblies 151 3 Unplug the AC power cord from the power supply and the AC power outlet 152 Sun Fire 880 Server Service Manual April 2002 4 Loosen the two captive Phillips screws securing the power supply to the system rear panel 5 Pull the power supply out from its bay Use one hand to pull the power supply out while using the other hand to support the power supply
32. and want to retain the same host ID and Ethernet address consult your authorized Sun sales representative or service provider for assistance with programming the new ID SEEPROM module with the existing host ID and Ethernet address Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do Caution The system supplies 5V standby voltage to the SEEPROM even when the system is powered off To avoid damage to the SEEPROM you must disconnect the AC power cord s before servicing the SEEPROM 1 Disconnect the AC power cords from the power supplies Chapter 3 Servicing the Input Output Board Side Components 129 2 Carefully seat the system SEEPROM in its socket on the I O board The socket is keyed to ensure proper orientation of the SEEPROM module 3 Press evenly and firmly until the SEEPROM is fully seated in the socket What Next To reassemble the system complete this task m How to Close a Side Door on page 24 130 Sun Fire 880 Server Service Manual April 2002 How to Remove the I O Board Before You Begin You must remove the RSC card and all PCI cards from the I O board Note the slot number associated with each card so you can return each card to the appropriate slot when you reassemble the system Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to A
33. as it is removed from the system Note When hot swapping a power supply do not disengage and reengage the supply in rapid succession Rapid seating and unseating of power supplies will result in false error conditions After removing a supply wait for an acknowledgement message on the system console before installing a new supply otherwise the environmental monitoring software will not recognize the new device and false error conditions will result Chapter 4 Removing and Installing Miscellaneous Assemblies 153 154 Caution A power supply must always occupy bays 0 and 1 If a power supply in bay 0 or 1 fails and the system is configured with a redundant power supply in bay 2 you must leave the failed power supply in its bay until your are able to install a functioning replacement power supply A failed power supply in bay 0 or 1 still acts as an air baffle channeling airflow to cool the bottom row of disk drives in the disk cage Replace the failed power supply as soon as possible to regain N 1 power redundancy If you removed a power supply from the left side power bay power supply 2 and are not immediately replacing it install a power supply filler panel into the empty bay Insert the power supply filler panel into the empty bay and secure the filler panel to the rear panel with two Phillips screws What Next To replace the power supply complete this task a How to Install a Power Supply on page 15
34. at the obdiag gt prompt Command Description exit Exits the OpenBoot Diagnostics menu and returns to the ok prompt help Displays a brief description of each OpenBoot Diagnostics menu command and OpenBoot configuration variable printenvs Displays the current value of diagnostics related OpenBoot configuration variables See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for information about the configuration variable values setenv variable value Sets the value for an OpenBoot configuration variable See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for information about the configuration variable values test all Tests all devices displayed in the OpenBoot Diagnostics menu Note Unlike the test all command at the ok prompt the test all menu command at the obdiag gt prompt does not allow you to specify a device path name versions Displays the version last modified date and manufacturer of each self test and the OpenBoot Diagnostics menu and library test Tests only the device or devices identified by the menu entry number in the command line Specify individual tests separated by commas Ex obdiag gt test 7 10 except Tests all devices in the OpenBoot Diagnostics menu except those identified in the list Ex obdiag gt except 3 5 10 what Displays selected properties of the devices identified by the menu entry number in the com
35. device that has a self test that supports the OpenBoot standard These devices can include both components of the basic system and any optional device with a self test that supports the standard Any of these devices can be tested from the ok prompt using the test or test all commands The test and test all commands allow you to specify a particular device for testing For more information about performing tests using the ok prompt commands see test Command on page 269 and test all Command on page 270 Note You should run OpenBoot Diagnostics tests at the ok prompt only after a power on or system reset You cannot run OpenBoot Diagnostics reliably after halting the operating system or aborting the operating system with the Stop A keyboard command or an equivalent abort key sequence Therefore in order to access the ok prompt and run OpenBoot Diagnostics you must set the OpenBoot configuration variable auto boot to false and reset the system For the detailed procedure see What to Do on page 278 Sun Fire 880 Server Service Manual April 2002 test Command The test command enables you to test an individual device At the ok prompt type test and the full path name or device alias of the device as shown in the following example ok test pci 9 700000 ebus 1 flashprom 0 0 To display the list of system device aliases type devalias at the ok prompt ok devalias disk pci 8 600000 SUNW ql
36. from bottom to top The CPUs in the system are numbered from 0 to 7 depending on the slot where each CPU resides For example a CPU Memory board installed in slot D always contains CPUs 5 and 7 even if there are no other CPU Memory boards installed in the system Slot D Slot C Slot B Slot A 224 Sun Fire 880 Server Service Manual April 2002 The UltraSPARC III microprocessor is a high performance highly integrated superscalar processor implementing the SPARC V9 64 bit Reduced Instruction Set Computing RISC architecture The UltraSPARC III processor supports both 2D and 3D graphics as well as image processing video compression and decompression and video effects through the sophisticated Visual Instruction Set VIS extension VIS provides high levels of multimedia performance including real time video compression and decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support The Sun Fire 880 server employs a shared memory multiprocessor architecture with all processors sharing the same physical address space The system processors main memory and I O subsystem communicate via a high speed system interconnect bus operating at a clock rate of 150 MHz In a system configured with multiple CPU Memory boards all main memory is accessible from any processor over the system bus The main memory is shared logically by all processors and I O devices in the
37. in groups AO and BO for each CPU Memory board installed If POST still fails after you have removed or replaced all failed components replace the motherboard Video Output Failure Symptom No video at the system monitor Action Check that the power cord is connected to the monitor and to the wall outlet Verify with a volt ohmmeter that the wall outlet is supplying AC power Verify that the video cable connection is secure between the monitor and the video output port Use a volt ohmmeter to perform the continuity test on the video cable If the cables and their connections are okay troubleshoot the monitor and the graphics card Note To test the graphics card a graphics display may be required Sun Fire 880 Server Service Manual April 2002 5 Use the test command type ok test screen RSC Console Failure Symptom The system console has been redirected to an RSC console but the RSC console is not working Action The most likely cause of this problem is a faulty RSC card To recover from this problem and gain access to the system from a local system console 1 Press the system Power button briefly to initiate a graceful software shutdown 2 Make sure that the system is connected to a local console device Install a local console if necessary See a About Setting Up a Console on page 16 a How to Attach an Alphanumeric Terminal on page 17 a How to Config
38. lectrocution et de danger pour la sant physique veuillez suivre les instructions MARCHE Votre syst me est sous tension courant alternatif 374 Sun Fire 880 Server Service Manual April 2002 Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre syst me est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un produit Sun Attention pour assurer le bon AN fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur Attention Le niveau de pression acoustique au poste de travail s l ve selon la norme DIN 45 635 section 1000 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation pour fonctionner avec des alimentations monophas es munies d un conducteur neutre mis a la terre Pour carter les risques d lectrocut
39. lit if the card encounters a fault OK to Lights when it is safe to remove the card Remove 346 Sun Fire 880 Server Service Manual April 2002 The following table shows how to interpret the various possible LED patterns e H A Interpretation Off On Off Off Off Blinking Off Off Off Off Off On The slot power is off A PCI card can be safely inserted to start a hot plug operation The installed card is being tested configured or unconfigured or the card is powered on but logically detached from the operating system The slot power is on and the PCI card is operating normally The PCI card has encountered a fault The card can be safely removed The card can be safely removed Note If the slot is empty and the Fault or OK to Remove LED is on pressing the contact push button for the slot will clear the LED For more information about PCI cards and hot plug operations see a About PCI Cards and Buses on page 230 a About Hot Pluggable and Hot Swappable Components on page 7 Appendix B System LEDs 347 About Power Supply LEDs There are three LEDs located on the rear of each power supply as shown below t to remove all power iconnect all power cords Jf mettre le syst me hors tension d brancher tous les cordons The following table describes the function of each LED Icon Name LED Function Fault Lights when the power supp
40. location of a failing DIMM from its J number STE Se 3200 500 gao N SE oo 0 ya D yon po 7790 et LE 1095790 sat 2 After you identify the defective DIMM replace it according to the removal and installation instructions in this manual Sun Fire 880 Server Service Manual April 2002 Environmental Failures The Sun Fire 880 server features an environmental monitoring subsystem designed to protect against m Extreme temperatures m Lack of adequate air flow through the system m Power supply problems Monitoring and control capabilities reside at the operating system level as well as in the system s flash PROM firmware This ensures that monitoring capabilities remain operational even if the system has halted or is unable to boot The environmental monitoring subsystem uses an industry standard IC bus The PC bus is a simple two wire serial bus used throughout the system to allow the monitoring and control of temperature sensors fans power supplies status LEDs and the front panel keyswitch Temperature sensors are located throughout the system to monitor the ambient temperature of the system and the temperature of each CPU The monitoring subsystem frequently polls each sensor and uses the sampled temperatures to report and respond to any overtemperature or undertemperature conditions The hardware and software together ensure that the temperatures within the enclosure do not stray outside predetermined
41. necessary 168 Sun Fire 880 Server Service Manual April 2002 12 If you are performing a hot plug installation complete the software part of the installation procedure See About Hot Pluggable and Hot Swappable Components on page 7 What Next If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Chapter5 Removing and Installing Storage Devices 169 How to Remove a DVD ROM or Tape Drive Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 170 Sun Fire 880 Server Service Manual April 2002 What to Do 1 Remove the removable media bezel from the front of the system Remove the two screws securing the bezel to the front of the system 2 Remove the cables connected to the back of the device Chapter5 Removing and Installing Storage Devices 171 3 Remove the two Phillips screws securing the device to the chassis 4 Pull the device from the system The device slides out on guides located on its sides 172 Sun Fire 880 Server Service Manual April 2002 5 If you are not immediately replacing the device install a metal filler pa
42. on the system I O board OpenBoot Diagnostics can detect and isolate errors in the following system components Motherboard and I O board m Disk drives and FC AL disk backplanes m Any PCI card that contains an on board self test OpenBoot Diagnostics also tests the following I O interfaces PCI SCSI Gigabit Ethernet Fast Ethernet Serial USB RSC You can run OpenBoot Diagnostics tests in the following ways m From the ok prompt See OpenBoot ok Prompt Commands on page 268 m From the OpenBoot Diagnostics menu See OpenBoot Diagnostics Menu on page 271 and How to Use OpenBoot Diagnostics on page 276 a Automatically after certain events See How to Use OpenBoot Diagnostics on page 276 OpenBoot Diagnostics reports test results through detailed diagnostic and error messages See OpenBoot Diagnostics Error Messages on page 281 for information about error messages When executed automatically OpenBoot Diagnostics displays status and error messages through a tip connection or a local ASCII terminal attached to the system s serial port A ttya You can also redirect OpenBoot Diagnostics messages to a remote RSC console If you redirect output to an RSC console you cannot display OpenBoot Diagnostics results locally For more information about RSC see OpenBoot Diagnostics Results on page 280 When executed interactively from the ok prompt or the OpenBoot Diagnostics menu OpenBoot Diagnosti
43. or a remote machine logged in to the Sun Fire 880 server For information about setting up a console see About Setting Up a Console on page 16 What to Do Type the following pkginfo 1 SUNWvts a If SunVTS software is loaded information about the package will be displayed a If SunVTS software is not loaded you will see an error message ERROR information for SUNWvts was not found If necessary use the pkgadd utility to load the SUNWvts package onto your system from the Supplement CD Note that opt SUNWvts is the default directory for installing SunVTS software What Next For more information refer to the appropriate Solaris documentation as well as the pkgadd reference manual man page Chapter 8 Diagnostics and Troubleshooting 283 284 How to Use SunVTS Software Before You Begin If your system passes POST and OpenBoot Diagnostics testing and boots the operating system yet does not function correctly you can use SunVTS software to run additional tests These tests verify the configuration and functionality of most hardware controllers and devices You will need superuser root access to run SunVTS tests What to Do This procedure assumes you will test the server remotely by running a SunVTS session from a remote system using the SunVTS graphical interface For information about the SunVTS interfaces and options see the SunVTS User s Guide Use the xhost command
44. panel LEDs are individually toggled on and off to verify that each one is working correctly After that the front panel LEDs operate as described in the following table Name Icon LED Function Power OK This green LED lights when the system power is on System Fault This amber LED lights to indicate a serious system fault When this LED is lit one or more icons in the display panel may also light to indicate the specific nature and location of the fault OK to This amber LED lights to indicate that an internal hot Remove pluggable component is ready for removal Disk Fault This amber LED lights to indicate a serious disk subsystem fault that is likely to bring down the system When this LED is lit one or more disk LEDs may also be lit at the front of the disk cage indicating the source of the fault See About Disk Drive LEDs on page 351 Od W SI Power Fault This amber LED lights to indicate a serious power subsystem fault that is likely to bring down the system When this LED is lit one or more power supply LEDs may also be lit on the system rear panel See About Power Supply LEDs on page 348 S Appendix B System LEDs 343 Name Icon LED Function Thermal Fault Attention Left Side Attention Right Side 4 oI al This amber LED lights to indicate a serious thermal fault fan fault or overtemperature condition that is likely to bring down the system There are two Thermal
45. plug procedures may involve software commands for preparing the system prior to removing a device and for reconfiguring the operating environment after installing a new device In addition certain system requirements must be met in order for hot plug operations to succeed For information about system requirements and limitations and for detailed PCI card hot plug procedures refer to the Sun Fire 880 Dynamic Reconfiguration User s Guide which is available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Sun Computer Systems Supplement CD for your specific Solaris release Caution You can hot plug any standard PCI card that complies with PCI Hot Plug Specification Revision 1 1 provided a suitable software driver exists for the Solaris operating environment and the driver supports hot plugging as described in the Sun Fire 880 Dynamic Reconfiguration User s Guide The Sun Fire 880 system must be running the Solaris 8 7 01 operating environment or a subsequent release that supports Sun Fire 880 PCI hot plug operations Do not attempt to hot plug a PCI card until you are certain that its device drivers provide the proper support otherwise you may cause a system panic For a list of Sun PCI cards and device drivers that support PCI hot plug operations see the Sun Fire 880 Server Product Notes Note DR works in conjunction with but does not require multipathing software You can use m
46. power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Caution The power switch of this product Lithium Battery and RSC card contain lithium batteries Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Caution The Sun Fire 880 system I O board Battery Pack pack in Sun Fire 880 units There is danger of explosion if the battery pack is mishandled or incorrectly replaced Replace only with the same type of Sun Microsystems battery pack Do not disassemble it or attempt to recharge it outside the system Do not dispose of the battery in fire Dispose of the battery properly in accordance with local regulations Caution There is a sealed NiMH battery System Unit Cover You must open the side doors of your Sun Fire 880 server to add cards memory or internal options Be sure to close and secure the doors before powering on your system the side doors are open Failure to take this precaution may result in personal injury and system damage Caution Do not operate your system while Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse
47. self test that supports the OpenBoot standard the OpenBoot Diagnostics menu also includes that device as one of the menu entries Therefore the menu entries may vary from system to system depending on the optional devices installed in the system You invoke the OpenBoot Diagnostics menu by typing obdiag at the ok prompt A sample OpenBoot Diagnostics menu is shown below ok obdiag obdiag 1 SUNW qlc 2 2 SUNW qlc 4 3 SUNW qlc 5 4 bbc 1 0 5 bbc 1 500000 6 controller 0 16 7 controller 0 1a 8 controller 0 1c 9 controller 0 1e 10 ebus l 11 flashprom 0 0 12 gpio 1 300600 13 hotplug controller 0 14 hotplug controller 0 15 hotplug controller o 16 hotplug controller 0 17 i2c 1 2e 18 i2c 1 30 19 i2c 1 50002e 20 i2c 1 500030 21 network 1 22 network 1 1 23 pmc 1 300700 24 rsc control 1 3062f8 25 rtc 1 300070 26 scsi l 27 serial 1 400000 28 usb 1 3 Commands test test all except help what printenvs setenv versions exit obdi ag gt For information about each OpenBoot Diagnostics test see OpenBoot Diagnostics Test Descriptions on page 272 For a description of the interactive commands that allow you to run OpenBoot Diagnostics from the obdiag gt prompt see OpenBoot Diagnostics Menu Commands on page 272 Chapter 8 Diagnostics and Troubleshooting 271 OpenBoot Diagnostics Menu Commands The following table describes the OpenBoot Diagnostics interactive menu commands that are available
48. setenv test args verbose debug errors 0 OpenBoot Diagnostics reports errors in a standard format The following shows the test command for the FC AL subsystem issued from the obdiag gt prompt and a sample error message obdiag 1 SUNW qlc 2 2 SUNW qlc 4 3 SUNW qlc 5 4 bbc 1 0 5 bbc 1 500000 6 controller 0 16 7 controller 0 1a 8 controller 0 1c 9 controller 0 1e 10 ebus l 11 flashprom 0 0 12 gpio 1 300600 16 hotplug controller 0 17 i2c 1 2e 18 i2c 1 30 13 hotplug controller 0 14 hotplug controller 0 15 hotplug controller 0 19 i2c 1 50002e 20 i2c 1 500030 J 21 network 1 22 network 1 1 23 pmc 1 300700 24 rsc control 1 3062f8 25 rtc 1 300070 26 scsi l 27 serial 1 400000 28 usb 1 3 Commands test test all except help what printenvs setenv versions exit obdiag gt test 1 Testing pci 8 60000 SUNW qlc 2 ERROR No command DMA interrupt DEVICE pci 8 60000 SUNW qlc 2 SUBTEST selftest loop host fifo host CALLERS loop host fifo host MACHINE Sun Fire 880 SERIAL 12980798 DATE 04 30 2001 16 05 39 GMT pci 8 600000 SUNW qlc 2 selftest failed return code 1 ok Chapter 8 Diagnostics and Troubleshooting 281 282 About SunVTS Software SunVTS the Sun Validation Test Suite is an online diagnostics tool and system exerciser for verifying the configuration and functionality of hardware controllers devices and platfor
49. shows the association between the CPUs and their corresponding DIMM groups CPU Number CPU Memory Slot Associated DIMM Groups CPU 0 CPU 2 CPU 1 CPU CPU CPU CPU N a DBD A Q CPU Slot A Slot A Slot B Slot B Slot C Slot C Slot D Slot D AO Al BO B1 AO Al BO B1 AO Al BO B1 AO Al BO B1 Configuration Rules a DIMMs must be added four at a time within the same group of DIMM slots every fourth slot belongs to the same DIMM group a Each group used must have four identical DIMMs installed that is all four DIMMs must be from the same manufacturing vendor and must have the same capacity for example four 128 Mbyte DIMMs four 256 Mbyte DIMMs or four 512 Mbyte DIMMs m Each CPU Memory board must be populated with a minimum of eight DIMMs installed in groups AO and BO Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove a DIMM from its antistatic packaging until you are ready to install it on the system board Handle the modules only by their edges Do not touch the components or any metal parts Always wear an antistatic grounding strap when you handle the modules For more information see How to Avoid Electrostatic Discharge on page 27 Sun Fire 880 Server Service Manual April 2002 The following table summarizes the guidelines for in
50. system For information about memory modules and memory configuration guidelines see About Memory Modules on page 226 Sun Fire 880 systems using the 900 MHz CPU Memory Board require the Solaris 8 02 02 operating environment or a compatible Solaris version or the Solaris 8 10 01 operating environment with patches Note The Solaris 8 7 01 operating environment is not supported for Sun Fire 880 systems with 900 MHz CPU Memory Boards Note After installing a CPU Memory board you must perform a reconfiguration boot in order for the operating system to recognize the new device See How to Initiate a Reconfiguration Boot on page 11 Caution Either a CPU Memory board or an air baffle must be installed in each CPU Memory slot at all times After removing a CPU Memory board you must install a replacement board or an air baffle immediately to avoid an automatic thermal shutdown For more information see the Sun Fire 880 Server Owner s Guide Chapter 7 Hardware Configuration 225 About Memory Modules The Sun Fire 880 server uses 3 3 volt high capacity next generation dual inline memory modules DIMMs The DIMMs are built with synchronous dynamic random access memory SDRAM chips that operate at a 75 MHz clock frequency The system supports DIMMs with 128 256 and 512 Mbyte capacities with future support for higher capacities as they become available Each CPU Memory board contains slot
51. system s power supplies It also includes a battery that provides approximately 30 minutes of back up power in the event of a power failure The card features on board devices that interface with the system s environmental monitoring subsystem and can automatically alert administrators to system problems Together these features allow the RSC card and RSC software to serve as a lights out management tool that continues to function even when the server operating system goes offline the system is powered off or a power outage occurs Chapter 7 Hardware Configuration 233 234 The RSC card plugs in to a dedicated slot on the system I O board and provides the following ports through an opening in the system rear panel m 10 Mbps Ethernet port via an RJ 45 twisted pair Ethernet TPE connector a 56 Kbps modem port via an RJ 11 connector a EJA 232D serial port via an RJ 45 connector All three RSC connection ports can be used simultaneously The modem supports regular asynchronous serial protocol and can also support the Point to Point Protocol PPP When running PPP a standard internet TCP IP 10 Mbps protocol stack is available over the modem interface Note You must install the Solaris operating environment and the Sun Remote System Control software prior to setting up an RSC console For more information see the Sun Fire 880 Server Owner s Guide Once you install the operating environment and the RSC software you can
52. the RSC card To view detailed diagnostic and error messages from RSC POST you must attach an ASCII terminal directly to the RSC serial port before running RSC POST For more information about RSC POST see the Sun Remote System Control RSC User s Guide Sun Fire 880 Server Service Manual April 2002 OpenBoot Configuration Variables for POST The following table lists and describes the OpenBoot configuration variables that enable you to control the operation of POST Note Both POST and OpenBoot Diagnostics use the settings of the configuration variables diag level diag switch and diag trigger Changing the values of these variables will affect both POST and OpenBoot Diagnostics operation See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for a complete listing and description of the configuration variables that control OpenBoot Diagnostics testing Variable diag level diag switch Setting Description Default Determines the level of testing executed min off May perform initialization but no testing min Performs limited testing max Runs extensive tests menus Forces POST to enter interactive mode providing access to advanced debugging features for manufacturing use only Toggles the system between diagnostic mode false and nondiagnostic mode true Sets the system in diagnostic mode false Sets the system in nondiagnostic mode diag trigger Specifies the ty
53. the base expansion cable P42 from connector P42 J7 DISKS on the power distribution board and from connector J0801 on the base backplane If you are not immediately replacing the expansion FC AL backplane disconnect the FC AL data cable F and E from connectors F J0501 and E J0500 on the base backplane Chapter6 Removing and Installing Backplanes and Cables 181 What Next To replace the expansion FC AL backplane complete this task a How to Install the Expansion FC AL Backplane on page 183 To reassemble the system complete this task a How to Close a Side Door on page 24 If you are not replacing this part right away you need to perform a reconfiguration boot in order for the operating system to recognize the configuration change See a How to Initiate a Reconfiguration Boot on page 11 182 Sun Fire 880 Server Service Manual April 2002 How to Install the Expansion FC AL Backplane Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove an I O Fan Tray on page 84 you must remove both I O fan trays Chapter6 Removing and Installing Backplanes and Cables 183 What to Do 1 If an FC AL backplane filler panel is installed remove the three Phillips screws securing the filler panel to the backplane and remove it from the system 2 Posi
54. then configure the system to use RSC as the system console For detailed instructions see the Sun Fire 880 Server Owner s Guide Configuration Rules The RSC card is installed in a dedicated slot at the base of the system I O board Never move the RSC card to another system slot as it is not a PCI compatible card Note The RSC card is not a hot pluggable component Before installing or removing an RSC card you must power off the system and disconnect all system power cords Sun Fire 880 Server Service Manual April 2002 Power supply 2 es optional About Power Supplies A central power distribution board delivers DC power to all internal system components The system s power supplies plug in to connectors on this board and all of the supplies installed share equally in satisfying the power demands of the system Sun Fire 880 power supplies are modular units designed for fast easy installation or removal even while the system is fully operational Power supplies are installed in bays at the rear of the system as shown in the following figure Power supply 0 Chapter 7 Hardware Configuration 235 AN The system can accommodate a maximum of three power supplies each with its own 20 amp AC power cord Each power supply is auto ranging providing up to 1120 watts of DC power at 120 240 VAC line input The basic system configuration comes with two power supplies installed which together provide
55. to give the Sun Fire 880 server access to the remote display On the remote system that will be running the SunVTS graphical interface type usr openwin bin xhost server hostname Substitute the host name of the Sun Fire 880 server for server hostname Log in to the Sun Fire 880 server as superuser root o rlogin server hostname Check whether SunVTS software is loaded on the Sun Fire 880 server SunVTS is an optional package that may or may not have been loaded when the server software was installed For more information see How to Check Whether SunVTS Software Is Installed on page 283 4 To start the SunVTS software type cd opt SUNWvts bin sunvts display system hostname 0 Sun Fire 880 Server Service Manual April 2002 Substitute the name of the system you are using for system hostname Note that opt SUNWvts bin is the default directory for SunVTS software If you have installed SunVTS software in a different directory use the appropriate path instead Fine tune your testing session by selecting only the tests you want to run On the Test Selection panel click to select and deselect tests A check mark in the box indicates the item is selected The following table lists and describes useful tests to run on the Sun Fire 880 server SunVTS Test cdtest dvdtest cputest disktest dpmtest env5test i2ctest fputest lidcachetest l2dcachetest m
56. to the appropriate connector on the RSC card faceplate 5 Reconnect the AC power cords to the power supplies What Next Note After replacing the RSC card you must restore the RSC configuration settings by running the RSC server configuration script In addition the replacement card has a new Ethernet MAC address which may necessitate configuration changes to other network devices To determine the Ethernet MAC address for the new RSC card use the RSC shell command shownetwork For more information see the Remote System Control User s Guide provided with the RSC software To reassemble the system complete this task a How to Close a Side Door on page 24 104 Sun Fire 880 Server Service Manual April 2002 How to Remove the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Locate the Sun StorEdge PCI Dual Fibre Channel Host Adapter card 2 Disconnect any internal and external cable s attached to the card Chapter 3 Servicing the Input Output Board Side Components 105 3 Pinch the PCI card retaining clip until it releases from the back of the card and rotate the clip outward 106 Sun Fire 880 Server Service Manual April 2002 4 Carefully pull the Sun StorEdge PCI Dual Fibre C
57. 0 EF Disk 6 D9 Disk 1 E8 Disk 7 D6 Disk 2 E4 Disk 8 D5 Disk 3 E2 Disk 9 D4 Disk 4 E1 Disk 10 D3 Disk 5 E0 Disk 11 D2 SSC 100 SES processor DC Chapter 8 Diagnostics and Troubleshooting 319 320 Other types of failures during the on board controller test usually indicate a problem with the motherboard or the motherboard FC AL cable When testing the PCI controller these types of failure messages point to the PCI card or the FC AL cable between the card and the base backplane In a dual backplane configuration removing the FC AL cables between backplanes and repeating the testing can help to isolate the problem DVD ROM Drive Failure Symptom A DVD ROM drive read error or parity error is reported by the operating system or a software application Action Replace the DVD ROM drive Symptom DVD ROM drive fails to boot or is not responding to commands Action Test the drive response to the probe scsi all command as follows Note You must halt the system to execute the probe scsi all command If this is not practical you can use the SunVTS software to test the DVD ROM See About SunVTS Software on page 282 1 At the ok prompt type ok setenv auto boot false ok reset all ok probe scsi all Sun Fire 880 Server Service Manual April 2002 2 Check the output message If a target address unit number device type and manufacturer name are displayed for the device the system SCS
58. 000 4 3 3 V m EN61000 4 4 1 0 kV AC Power Lines 0 5 kV Signal and DC Power Lines EN61000 4 5 1 kV AC Line Line and Outdoor Signal Lines 2 kV AC Line Gnd 0 5 kV DC Power Lines EN61000 4 6 3 V EN61000 4 8 1 A m EN61000 4 11 Pass EN61000 3 2 1995 A1 A2 A14 Pass EN61000 3 3 1995 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 1992 2nd Edition Amendments 1 2 3 4 11 T V Rheinland Certificate No 2071517 01 IEC 950 1991 2nd Edition Amendments 1 2 3 4 CB Scheme Certificate No US 5013 UL Evaluated to all CB Countries Supplementary Information This product was tested and complies with all the requirements for the CE Mark Bid Minap le La Burt Hemp May 5 2001 Peter J Arkless May 5 2001 Manager Product Compliance Quality Manager Sun Microsystems Inc Sun Microsystems Scotland Limited One Network Drive Springfield Linlithgow Burlington MA 01803 West Lothian EH49 7LR USA Scotland United Kingdom Tel 781 442 0006 Tel 1506 670000 Fax 781 442 1673 Fax 1506 672323 vii viii Sun Fire 880 Server Service Manual April 2002 Contents Preface xv Preparing to Service the System 1 How to Power On the System 2 How to Power Off the System 5 About Hot Pluggable and Hot Swappable Components 7 How to Initiate a Reconfiguration Boot 11 About Power Button and Keyswitch Settings 14 About Setting Up a Console 16
59. 1 DIMM J3001 DIMM J3200 DIMM J3000 DIMM J3101 J mj a VPA AAA AAA AAA AAA AAA AAA AAA AA AAA AAA AAA zj pci 9 700000 ebus 1 i2c 1 50002e fru 1 a4 FRU SEEPROM CPU DIMM J2901 pci 9 700000 ebus 1 i2c 1 50002e fru 1 a2 FRU SEEPROM CPU DIMM J3100 pci 9 700000 ebus 1 i2c 1 50002e fru 1 a0 FRU SEEPROM CPU DIMM J2900 Tj pci 9 700000 ebus 1 i2c 1 50002e fru 0 ae pci 9 700000 ebus 1 i2c 1 50002e fru 0 ac pci 9 700000 ebus 1 i2c 1 50002e fru 0 aa pci 9 700000 ebus 1 i2c 1 50002e fru 0 a8 pci 9 700000 ebus 1 i2c 1 50002e fru 0 a6 U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU U SEEPROM CPU DIMM J3201 DIMM J3001 DIMM J3200 DIMM J3000 DIMM J3101 a Tj Tj Tj SPP PPP 8 UT UT UT UT UT U1 UT UT ON ON O O O O O ON I I I I I I NA pci 9 700000 ebus 1 i2c 1 50002e fru 0 a4 FRU SEEPROM CPU DIMM J2901 pci 9 700000 ebus 1 i2c 1 50002e fru 0 a2 FRU SEEPROM CPU DIMM J3100 pci 9 700000 ebus 1 i2c 1 50002e fru 0 a0 FRU SEEPROM CPU DIMM J2900 304 Sun Fire 880 Server Service Manual April 2002 pci 9 700000 ebus 1 i2c 1 30 hotplug controller 0 ecHot plug controller CPU Memory slots pci 9 700000 ebus 1 i2c 1 30 hotplug controller 0 e8Ho pci 9 700000 ebus 1 i2c 1 30 hotplug controller 0 e6Ho plug controller PCI slots 5 8 plug controller PCI slots 2 8 ct ct pci 9 700000 ebus 1 i2c 1 30 hotplug controller 0 e2Hot plug control
60. 1 2 Note Do not change the configuration of J0501 and J0502 from the default settings otherwise the RSC card will not boot 248 Sun Fire 880 Server Service Manual April 2002 CHAPTER 8 Diagnostics and Troubleshooting This chapter covers the diagnostic tools that are available for the system and provides instructions on how to use these tools It also provides information about error indications and software commands to help you determine which component you need to replace The following tasks are covered in this chapter How to Use POST Diagnostics on page 256 How to Use OpenBoot Diagnostics on page 276 How to Check Whether SunVTS Software Is Installed on page 283 How to Use SunVTS Software on page 284 The following information is also included About Diagnostic Tools on page 250 About POST Diagnostics on page 252 About OpenBoot Diagnostics on page 264 About SunVTS Software on page 282 About Sun Management Center Software on page 287 About Sun Remote System Control on page 288 About Troubleshooting Your System on page 290 About Diagnosing Specific Problems on page 311 Note The procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For more information about the OpenBoot firmware see the OpenBoot 4 x Command Reference Manual An online ver
61. 1 Laser Apparat Laser KLasse 1 CD ROM performance of procedures other than those specified herein may result in hazardous radiation exposure Caution Use of controls adjustments or the Appendix E Safety Agency Compliance Statements 371 Einhaltung sicherheitsbehGrdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht ber hren da Verletzungsgefahr durch hei e Oberfl che besteht Anweisungen befolgen um Stromschl ge und Verlet
62. 277 278 Before You Begin You need to set up a way of viewing OpenBoot Diagnostics error and diagnostic messages if your server is configured without a system console Use the following guidelines to set up a way of displaying the messages for your particular installation m If you are running OpenBoot Diagnostics interactively you can a Connect a local graphics console or an alphanumeric terminal to the Sun Fire 880 server See About Setting Up a Console on page 16 Establish a tip connection from another Sun system See the OpenBoot 4 x Command Reference Manual Set up an RSC console and direct output to the RSC console For more information see About Sun Remote System Control on page 288 m If OpenBoot Diagnostics will be running automatically after a power on or reset event you can a Connect an alphanumeric terminal See About Setting Up a Console on page 16 You cannot view diagnostics messages at a graphics console when OpenBoot Diagnostics is running automatically a Establish a tip connection from another Sun system See the OpenBoot 4 x Command Reference Manual a Set up an RSC console and direct output to the RSC console For more information see About Sun Remote System Control on page 288 Note When executed automatically OpenBoot Diagnostics output displays locally on an attached terminal or through a tip connection However if diagnostics output is redirected to an RSC co
63. 2c 1 30 ioexp 0 46 pci 9 700000 ebus 1 i2c 1 30 temperature 0 34 pci 9 700000 ebus 1 i2c 1 30 temperature 0 32 pci 9 700000 ebus 1 i2c 1 30 temperature 0 30 pci 9 700000 ebus 1 i2c 1 30 controller 0 1e pci 9 700000 ebus 1 i2c 1 30 controller 0 1c pci 9 700000 ebus 1 i2c 1 30 controller 0 1a pci 9 700000 ebus 1 i2c 1 30 smbus ara 0 18 pci 9 700000 ebus 1 i2c 1 30 controller 0 16 pci 9 700000 ebus 1 i2c 1 2e temperature 4 98 pci 9 700000 ebus 1 i2c 1 2e temperature 4 56 pci 9 700000 ebus 1 i2c 1 2e temperature 4 54 pci 9 700000 ebus 1 i2c 1 2e temperature 4 52 pci 9 700000 ebus 1 i2c 1 2e temperature 4 34 pci 9 700000 ebus 1 i2c 1 2e temperature 4 32 pci 9 700000 ebus 1 i2c 1 2e temperature 4 30 RSC card real time clock SEEPROM power distribution board SEEPROM expansion backplane SEEPROM base backplane SEEPROM RSC card SEEPROM power supply 2 SEEPROM power supply 1 FRU SEEPROM power supply 0 LM75 thermal sensor exp backplane LM75 thermal sensor base backplane MAX1617 die thermal sensor CPU7 MAX1617 die thermal sensor CPU6 I O board ambient temperature ADC Current output monitor power supply 2 Current output monitor power supply 1 Current output monitor power supply 0 SSC 050 expansion backplane SSC 050 expansion backplane SSC 050 base backplane SSC 050 base backplane SSC 050 I O board SSC 050 motherboard GaG4QaGG4GG4G4 I O board CPU fan speed control D
64. 30 About the Remote System Control Card 233 About Power Supplies 235 About Fan Trays 237 About Removable Media Devices 239 About Serial Ports 240 About USB Ports 241 About Hardware Jumpers 242 About Serial Port Jumpers 243 About Flash PROM Jumpers 244 8 Diagnostics and Troubleshooting 249 About Diagnostic Tools 250 About POST Diagnostics 252 How to Use POST Diagnostics 256 About OpenBoot Diagnostics 264 How to Use OpenBoot Diagnostics 276 About SunVTS Software 282 How to Check Whether SunVTS Software Is Installed 283 How to Use SunVTS Software 284 About Sun Management Center Software 287 About Sun Remote System Control 288 About Troubleshooting Your System 290 About Diagnosing Specific Problems 311 A Illustrated Parts Breakdown 329 xii Sun Fire 880 Server Service Manual April 2002 Part Numbers 330 Assembly Illustrations 334 System LEDs 341 About Front Panel LEDs 342 About CPU Memory Slot LEDs 345 About PCI Slot LEDs 346 About Power Supply LEDs 348 About Fan Tray LEDs 349 About Disk Drive LEDs 351 About Gigabit Ethernet LEDs 353 Connector Pinouts 355 Reference for the Serial Port A and B Connectors 356 Reference for the USB Connectors 357 Reference for the Twisted Pair Ethernet Connector 358 Reference for the RSC Ethernet Connector 359 Reference for the RSC Modem Connector 360 Reference for the RSC Serial Connector 361 System Specifications 363 Reference for Physical Specifications 364 Reference for Electr
65. 5 Sun Fire 880 Server Service Manual April 2002 How to Install a Power Supply If you are installing a redundant power supply it is not necessary to shut down and power off the system For more information see a About Power Supplies on page 235 a About Hot Pluggable and Hot Swappable Components on page 7 Note Unlike other hot pluggable devices you can install or remove a power supply or fan tray while the system is operating at the ok prompt However in the case of the power supply you must issue a reset all command at the ok prompt in order for the system to recognize the change the next time the operating system is booted Note After removing a power supply during a hot plug operation wait for an acknowledgement message on the system console before installing a new supply otherwise the environmental monitoring software will not recognize the new device and false error conditions will result What to Do Identify the bay into which you want to install the power supply For information on LEDs see About Power Supply LEDs on page 348 If a power supply filler panel is in the bay remove it Remove the two Phillips screws that secure the filler panel to the rear panel and pull the filler panel from the power bay Chapter 4 Removing and Installing Miscellaneous Assemblies 155 3 Slowly slide the power supply into its bay until the connectors on the power supply are fully engaged wit
66. 8 Sun Fire 880 Server Service Manual April 2002 6 Replace the plastic cover on the CPU Memory board To fully engage the tabs on the cover push both tabs at the same time until you hear a click What Next To reassemble the system complete these tasks a How to Install a CPU Memory Board on page 37 a How to Close a Side Door on page 24 If you installed this part as a new option you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Chapter 2 Servicing the Motherboard Side Components 49 How to Remove a CPU Fan Tray Caution At least one CPU fan tray one I O fan tray and one motherboard fan tray must be installed and operating to ensure proper system cooling otherwise the system will initiate an automatic thermal shutdown The primary CPU fan tray is in slot 1 To ensure proper cooling each slot must contain either a CPU fan tray or a CPU fan tray filler panel If a system configured with two CPU fan trays experiences a
67. 8 n 1 9600 8 n 1 screen keyboard false 16384 false boot net pci s 600000 SUNW qlc 2 false Default Value 1 2 3 4 false false false 7 No default false No default false true 80 34 false true false true 9600 8 n 1 9600 8 n 1 screen keyboard false 16384 true boot net disk net false Sun Fire 880 Server Service Manual April 2002 security mode none No default security password No default security badlogins 0 No default diag out console false false diag trigger power reset power reset diag script normal normal diag level min min diag switch true false ok OpenBoot probe scsi and probe scsi all Commands To diagnose problems with the SCSI or FC AL devices you can use the OpenBoot probe scsi and probe scsi all commands Both commands require that you get to the ok prompt after a reset Note When it is not practical to halt the system you can use SunVTS software as an alternative method of testing the SCSI and FC AL interfaces See About SunVTS Software on page 282 for more information The probe scsi command transmits an inquiry command to all SCSI and FC AL devices connected to the on board SCSI and FC AL controllers This includes any internal tape or DVD CD ROM drives For any SCSI or FC AL device that is connected and active its target address unit number device type and manufacturer name are displayed Note You can also use the pro
68. 839 Fan Power Cable 530 2747 CPU Memory Board Status Assembly 530 2837 Cable Fan Status Cable 530 2838 332 Sun Fire 880 Server Service Manual April 2002 Category Part Part Number Filler Panels FC AL Backplane Filler Panel 340 4895 Not a FRU 3 5 inch RME Metal Filler Panel 340 5934 Not a FRU 5 25 inch RME Metal Filler Panel 340 5933 Not a FRU 3 5 inch RME Plastic Filler Panel 330 2400 Not a FRU 5 25 inch RME Plastic Filler Panel 330 2399 Not a FRU Power Supply Filler Panel 340 5519 Not a FRU CPU Fan Tray Filler Panel 340 6030 Not a FRU PCI Filler Panel 340 6627 Not a FRU Appendix A Illustrated Parts Breakdown 333 Assembly Illustrations I O Side Components 334 Sun Fire 880 Server Service Manual April 2002 Key Description Part Number 1 I O Fan LED Flex Circuit 370 3962 2 I O Fan Bracket Not a FRU 3 I O Fan Tray 540 3615 4 Side Door Not a FRU 5 PCI Internal LED Flex Circuit 370 3964 6 PCI Dividers Not a FRU 7 PCI Divider Holder Not a FRU 8 I O Board 501 5142 9 I O Air Guide Not a FRU 10 Power Distribution Board 375 0071 Appendix A Illustrated Parts Breakdown 335 CPU Side Components 336 Sun Fire 880 Server Service Manual April 2002 Key Description Part Number oOo oo NN DD oO FF WO N e e D e CPU Memory Board CPU Memory Board Status Assembly CPU Fan Tray CPU Memory Board Air Baffle CPU Fan Status Assembly CPU
69. A 2912 Not Present Present Fan Not Present Ambient 30 Ambient 29 Ambient 29 Ambient 28 Ambient 28 Ambient 28 Ambient 26 Ambient 26 Ambient 24 Ambient 24 Ambient 25 Environmental monitor is ON 3333 deg deg deg deg deg deg deg deg deg deg deg qaaQaaqdqaanqananan Fan B 3333 RPM Fan B 2830 RPM power power RPM RPM RPM Die 53 Die 41 Die 62 Die 63 Die 69 Die 60 Die 48 deg deg deg deg deg deg deg OO Ome me meme Chapter 8 Diagnostics and Troubleshooting 307 OpenBoot printenv Command Use the OpenBoot printenv command to display the OpenBoot configuration variables The display includes the current values for these variables as well as the default values The following is sample output for the printenv command ok printenv Variable Name test args diag passes pci8a probe list pci8b probe list pci9a probe list pci9b probe list local mac address fcode debug silent mode scsi initiator id oem logo oem logo oem banner oem banner ansi terminal screen columns screen rows ttyb rts dtr off ttyb ignore cd ttya rts dtr off ttya ignore cd ttyb mode ttya mode output device input device auto boot on error load base auto boot boot command diag file diag device boot file boot device use nvramrc nvramre false false true 80 34 false true false true 9600
70. AC MAX1617 die thermal sensor CPU5 MAX1617 die thermal sensor CPU4 MAX1617 die thermal sensor CPU3 I O board fan tray OK to Remove LEDs MAX1617 die thermal sensor CPU2 MAX1617 die thermal sensor CPU1 MAX1617 die thermal sensor CPUO SSC100 controller Loop B exp backplane SSC100 controller Loop A exp backplane SSC100 controller Loop B base backplane SSC100 controller Loop A base backplane MAX1617 die thermal sensor MDR8 2 MAX1617 die thermal sensor MDR8 1 MAX1617 die thermal sensor MDR8 0 MAX1617 die thermal sensor DCS8 MAX1617 die thermal sensor DAR8 MAX1617 die thermal sensor PCI bridged MAX1617 die thermal sensor PCI bridgel Chapter 8 Diagnostics and Troubleshooting 305 pci 9 700000 ebus 1 i2c 1 2e fru 4 aa FRU SEEPROM I O board pci 9 700000 ebus 1 i2c 1 2e fru 4 a8 FRU SEEPROM motherboard pci 9 700000 ebus 1 i2c 1 2e fru 4 a2 FRU SEEPROM CPU Memory board B pci 9 700000 ebus 1 i2c 1 2e fru 4 a0 FRU SEEPROM CPU Memory board A pci 9 700000 ebus 1 i2c 1 2e fru 3 ae FRU SEEPROM CPU3 DIMM J8201 pci 9 700000 ebus 1 i2c 1 2e fru 3 ac FRU SEEPROM CPU3 DIMM J8001 pci 9 700000 ebus 1 i2c 1 2e fru 3 aa FRU SEEPROM CPU3 DIMM J8200 pci 9 700000 ebus 1 i2c 1 2e fru 3 a8 FRU SEEPROM CPU3 DIMM J8000 pci 9 700000 ebus 1 i2c 1 2e fru 3 a6 FRU SEEPROM CPU3 DIMM J8101 pci 9 700000 ebus 1 i2c 1 2e fru 3 a4 FRU SEEPROM CPU3 DIMM J7901 pci 9 700000 ebus 1 i2c 1 2e fru 3 a2 FRU
71. Advisory Disk Error Cleared Keyswitch position changed to Position Advisory Indicates that there is a problem with a power supply or fan The system may shut down abruptly if Device identifies a power supply or fan in a non redundant configuration Note PSO is the right side power supply PS1 is the center power supply PS2 is the left side power supply Appears at boot time if a primary fan tray is missing The missing fan tray is identified by the value Fan Indicates a power supply is overloaded The Power supply overcurrent detected message appears with one of the other warning messages Add 2nd Power Supply message or the Remove some load message Indicates a secondary fan is turned on and the speed of the fan is zero Secondary fans are turned on only if the primary fans are not present or not operational A hot swap message indicating that a power supply or fan identified by Device was installed without service disruption A hot swap message indicating that a power supply or fan identified by Device was removed without service disruption Appears when a power supply or fan failure reported by the message WARNING Device failure detected is corrected Indicates a power supply is inserted but the AC power cord is not plugged in As soon as the AC cord is plugged in the message Device POWER SUPPLY plugged in is displayed Note Environmental monitoring of a power
72. Avoid Electrostatic Discharge on page 27 What to Do If you are performing a hot plug operation prepare the system to receive the new disk drive The hot plug installation procedure involves software commands for preparing the system prior to installing the disk drive See About Hot Pluggable and Hot Swappable Components on page 7 If you are not performing a hot plug operation halt the operating system and power off the system See How to Power Off the System on page 5 Unlock and open the front door if it is not open already Attach the antistatic wrist strap to a metal surface inside the system chassis Chapter5 Removing and Installing Storage Devices 167 5 Release the drive handle on the disk drive to be installed Use your thumb and forefinger to pinch the drive latch upward to open it 6 Align the disk drive with its drive bay Orient the drive so that the drive handle s hinge faces the bottom of the drive bay 7 Holding the drive by its handle fit the drive into the guide rails at the top and bottom of the drive bay 8 Slide the drive into the bay until it barely contacts the backplane 9 Press carefully on the center of the drive and watch as the handle begins to close The drive handle begins to close as the drive engages its backplane connector 10 Press the handle toward the drive until the latch closes securing the drive in place 11 Close the front door and lock it if
73. C complements existing Sun monitoring and diagnostics tools such as Sun Management Center SunVTS POST and OpenBoot Diagnostics RSC User Interfaces RSC offers the following user interfaces m A graphical user interface GUI that runs as a Java client application on workstations connected to the server through the RSC Ethernet interface or through a standard modem connection using Point to Point Protocol PPP A command line interface CLI that you can access through the RSC Ethernet network through a standard modem connection or through an alphanumeric terminal attached directly to the RSC serial port The Java based GUI client application runs on workstations using the Solaris Microsoft Windows 95 Windows 98 or Windows NT operating environments For More Information Sun RSC software is included on the Computer Systems Supplement CD for your specific Solaris release For installation instructions see the Solaris Sun Hardware Platform Guide provided in the Solaris media kit For information about configuring and using RSC see the Sun Remote System Control RSC User s Guide provided with the RSC software Chapter 8 Diagnostics and Troubleshooting 289 290 About Troubleshooting Your System The system provides the following features to help you identify and isolate hardware problems a Error indications m Software commands m Diagnostic tools This section describes the error indications and software commands pr
74. CES 003 Class B Notice Avis NMB 003 Classe B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada VCCI ICDUT 23A A VCCI DT ADA AVCCIORRMNHSI PAF Y a BEUT TT a I DO KARR WEET THSOMMICIL FaOWAARYUET DREJ PROBES BRS BER RS VCCI OREHE 7 57 AGRA CT CORBSRERE CHATS LEE ES EE LT EI EAN HOES COBRANIHEMN A EUR ET 2 LSERANSEENEUORT 237 B VCCI ICDLUT 752 B VCCI ORR BBZI YAF Y aVBELUAT Y a EUR 25 2BH REMREE TS CNED F OMANEULET COBB HUES Be aS EMI VCCI D PERES lt YIA BRN CT CORB AER CHATSCLERANELTRETA CORBNIUACT LEV a YS RICE LTES NA L Saee Sie CTCEMHOKRT WMHS ictHio TIEUIMORWELTSK ES iv Sun Fire 880 Server Service Manual April 2002 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label SAR jere ARAN SS ateean HEAR ER Ay gt ARE Sa ASA FE HE FHE SROKA Ee VET o Regulatory Compliance Statements v vi Sun Fire 880 Server Service Manual April 2002 Declaration of Conformity Compliance Model Number 880 Product Family Name Sun Fire 880 EMC European Union This equipment complies with the following requirements of the EMC Directive 89 336 EEC EN55022 1998 CISPR22 1997 Class A EN55024 1998 Required Limits as applicable EN61000 4 2 4 kV Direct 8 kV Air EN61
75. CPU fan tray failure and a CPU fan tray filler panel is not available leave the failing fan tray in the system until you have a fan tray filler panel or a replacement CPU fan tray For more information about CPU fan trays see About Fan Trays on page 237 All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 Before You Begin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Identify the CPU fan tray that you want to remove The primary CPU fan tray occupies CPU fan tray slot 1 For information about CPU fan tray LEDs see About Fan Tray LEDs on page 349 50 Sun Fire 880 Server Service Manual April 2002 gt gt 2 Loosen the two captive screws holding the CPU fan tray in the chassis 3 Slide the fan tray out from the system Caution You must install either a new fan tray or a CPU fan tray filler panel into the empty slot to ensure proper cooling for the CPU Memory boards Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fan
76. Circuit 115 How to Install the PCI Internal LED Flex Circuit 117 How to Remove the PCI External LED Flex Circuit 119 How to Install the PCI External LED Flex Circuit 121 Sun Fire 880 Server Service Manual April 2002 How to Remove the I O Fan LED Flex Circuit 123 How to Install the I O Fan LED Flex Circuit 125 How to Remove the System SEEPROM 127 How to Install the System SEEPROM 129 How to Remove the I O Board 131 How to Install the I O Board 140 Removing and Installing Miscellaneous Assemblies 149 How to Remove a Power Supply 150 How to Install a Power Supply 155 How to Remove the System Status Assembly 158 How to Install the System Status Assembly 161 Removing and Installing Storage Devices 163 How to Remove a Disk Drive 164 How to Install a Disk Drive 167 How to Remove a DVD ROM or Tape Drive 170 How to Install a DVD ROM or Tape Drive 174 Removing and Installing Backplanes and Cables 179 How to Remove the Expansion FC AL Backplane 180 How to Install the Expansion FC AL Backplane 183 How to Remove the Base FC AL Backplane 188 How to Install the Base FC AL Backplane 190 How to Remove the FC AL Disk Cage 193 How to Install the FC AL Disk Cage 198 How to Remove the Power Distribution Board 207 How to Install the Power Distribution Board 213 Cable Connector Locations 220 Cable Routing 221 Contents xi 7 Hardware Configuration 223 About CPU Memory Boards 224 About Memory Modules 226 About PCI Cards and Buses 2
77. Connect the base backplane FC AL cable A and B to the motherboard at connectors A FCALIN and B FCALOUT 9 Connect the CPU Memory board status assembly cable P35 to the motherboard at connector P35 Chapter 2 Servicing the Motherboard Side Components 81 What Next To reassemble the system complete these tasks a How to Install the CPU Memory Board Status Assembly on page 68 a How to Install a CPU Memory Board on page 37 a How to Close a Side Door on page 24 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 82 Sun Fire 880 Server Service Manual April 2002 CHAPTER O Servicing the Input Output Board Side Components This chapter describes how to remove and replace the system input output I O board and components on the I O side of the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 329 The following tasks are covered in this chapter How to Remove an I O Fan Tray on page 84 How to Install an I O Fan Tray on page 86 How to Remove a PCI Card on page 88 How to Install a PCI Card on page 92 How to Remove t
78. Ethernet interface PCI slot 8 PCI slot 7 PCI slot 6 PCI slot 5 PCI slot 4 PCI slot 3 PCI slot 2 PCI slot 1 USB B PCI slot 0 d TPE Fast F Ethernet Serial port A B Fists RSC card Grounding screw Power supply 0 Power supply 2 optional Power supply 1 A grounding screw is located just above the center power supply When installing a a Sun Fire 880 server into a rack or connecting the server to an external storage array be sure to connect an appropriate grounding strap between the server s grounding screw and the grounding screw on the rack enclosure or external storage array A grounding strap prevents ground loops between systems and peripherals and helps guard against possible data loss 26 Sun Fire 880 Server Service Manual April 2002 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system Before You Begin Complete this task if you are working with a component that is not hot pluggable a How to Power Off the System on page 5 You must have the following items m Antistatic wrist or foot strap a Antistatic mat or the equivalent What to Do Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the com
79. Fan Filler Panel Motherboard Fan Tray Motherboard Fan Status Flex Circuit Motherboard PCI External LED Flex Circuit Power Supply Power Supply Filler Panel 501 5818 540 4454 540 3614 540 4431 540 4453 340 6030 540 4025 370 3960 501 4300 370 3963 300 1353 340 5519 Appendix A Illustrated Parts Breakdown 337 Front Side Components 338 Sun Fire 880 Server Service Manual April 2002 Key Description Part Number 1 FC AL Backplane 501 5993 2 36 GB 10K FC AL Disk Drive 540 4525 3 Lower Disk LED Flex Circuit 370 3957 4 Disk Cage Not a FRU 5 Upper Disk LED Flex Circuit 370 3958 6 System Status Assembly 540 3964 7 DVD ROM Drive 390 0025 8 RMA Bezel 540 4167 9 3 5 inch RMA Plastic Filler Panel 330 2400 10 5 25 inch RMA Plastic Filler Panel 330 2399 11 3 5 inch RMA Metal Filler Panel 340 5934 12 5 25 inch RMA Metal Filler Panel 340 5933 13 FC AL Backplane Filler Panel 340 4895 Appendix A Illustrated Parts Breakdown 339 340 Sun Fire 880 Server Service Manual April 2002 APPENDIX B System LEDs This appendix gives you reference information about the LEDs on the Sun Fire 880 server Topics covered in this appendix include About Front Panel LEDs on page 342 About CPU Memory Slot LEDs on page 345 About PCI Slot LEDs on page 346 About Power Supply LEDs on page 348 About Fan Tray LEDs on page 349 About Disk Drive LEDs on page 351 About Gigabit Ethernet
80. I controller has successfully probed the device This indicates that the motherboard is operating correctly 3 Take one of the following actions depending on what the probe scsi command reports a Replace the SCSI data cable b If the problem is still evident after replacing the cable replace the drive c If the problem is still evident replace the motherboard SCSI Controller Failure Symptom To check whether the motherboard SCSI controller is defective test the drive response to the probe scsi command Action 1 At the ok prompt type ok setenv auto boot false ok reset all ok probe scsi If a target address unit number device type and manufacturer name are displayed for each installed device DVD ROM drive or optional tape drive the system SCSI controller has successfully probed the devices This indicates that the motherboard is working correctly 2 If a device does not respond a Make sure that each installed SCSI device has a unique SCSI target ID See the Sun Fire 880 Server Owner s Guide for more information about SCSI IDs b Verify that the data cables and the terminators are connected securely c Check that there are no bent pins on the data cables Chapter 8 Diagnostics and Troubleshooting 321 322 3 If the problem is still evident replace the data cables 4 If the problem is still evident replace the unresponsive device 5 If the problem is still evident replace the mother
81. L disk backplane is installed connect the following cables a Base expansion cable P2 and P43 to the expansion backplane at connectors J0801 and J0100 b Base expansion cable P1 to the base backplane at connector J0801 c I C cable P20 to the expansion backplane at connector J0800 Replace the lower I O fan tray bracket Chapter6 Removing and Installing Backplanes and Cables 203 a Connect the fan status cable P27 to the connector on the back of the I O fan status flex circuit b Place the lower I O fan bracket in the system against the centerplane Ensure that the ribbon cables behind the lower I O fan bracket remain flat against the centerplane c Fasten the two Phillips screws that secure the lower I O fan tray bracket to the centerplane 12 Replace the lower CPU fan tray bracket a Replace the four flat head Phillips screws that secure the bracket to the chassis 204 Sun Fire 880 Server Service Manual April 2002 b Replace the Phillips screw that secures the front of the CPU fan tray bracket to the front CPU Memory board bracket 13 Replace the I O side fender a Holding the front of the fender align the tabs with the cutouts on the chassis and rotate the fender until it snaps into place Chapter6 Removing and Installing Backplanes and Cables 205 b Replace the Phillips screw on the top of the fender What Next To reassemble the system complete these tasks a How to Install the C
82. LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON M a Adobe PostScript Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA e Industry Canada Equipment Standard for Digital Equipment ICES 003 Canada e Voluntary Control Council for Interference VCCI Japan e Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product For important safety precautions to follow when installing or servicing this system please see Safety Precautions on page 369 FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed t
83. LEDs on page 353 341 About Front Panel LEDs The system status and control panel includes several LED status indicators a Power button and a security keyswitch The following figure shows the status and control panel System Fault LED Power OK LED OK to Remove LED Power button f mm Security keyswitch Power Fault 4 Attention Right Side Thermal Thermal Fault o Attenti id ei nt Disk Fault Several LED status indicators provide general system status alert you to system problems and help you to determine the location of system faults m At the top of the status and control panel three general status LEDs provide a snapshot of the system status a Below the Power button and security keyswitch a graphical display provides additional LED icons to indicate specific fault conditions and locations 342 Sun Fire 880 Server Service Manual April 2002 The general status LEDs work in conjunction with the specific fault LED icons For example a fault in the disk subsystem illuminates both the system Fault LED at the top of the panel and the Disk Fault icon in the graphical display below it Fault LEDs within the enclosure help pinpoint the location of the faulty device Since all front panel status LEDs are powered by the system s 5 volt standby power source fault LEDs remain lit for any fault condition that results in a system shutdown During system startup the front
84. PU Fan Status Assembly on page 64 How to Install a CPU Fan Tray on page 53 How to Install an 1 0 Fan Tray on page 86 How to Close a Side Door on page 24 n n a How to Install a Disk Drive on page 167 206 Sun Fire 880 Server Service Manual April 2002 How to Remove the Power Distribution Board Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove a Power Supply on page 150 you must remove all power supplies from the system m How to Remove an I O Fan Tray on page 84 you must remove both I O fan trays m How to Remove a Disk Drive on page 164 you must remove all disk drives from the system m How to Remove a CPU Fan Tray on page 50 you must remove both CPU fan trays a How to Remove the CPU Fan Status Assembly on page 62 a How to Remove the FC AL Disk Cage on page 193 Chapter6 Removing and Installing Backplanes and Cables 207 What to Do 1 Remove the PCI air deflector from the power distribution board bracket Pull out the two plastic pins securing the PCI air deflector and remove it from the system 2 Disconnect the following cables from the power distribution board For cable connector locations see Cable Connector Locations on page 220 a Base backplane power cable P15 from th
85. PU _0 2 MOD PR SENSOR gpio 43000002cc CPU_1_ 3 MOD PR SENSOR gpio 43000002d3 CPU_4_6 MOD PR SENSOR gpio 43000002da CPU _5 7 MOD PR SENSOR gpio 43000002e1 DAR8_ DIE TEMPERATURE SENSOR temperature sensor 430000034c DCS8 DIE TEMPERATURE SENSOR temperature sensor 4300000356 24C64 A8 4 i2c 4300000718 SSCO050 80 5 i2c 4300000786 HPC3130 EC 5 i2c 43000007fe 24C64 AO 11 i2c 43000008bc IO BOARD picl 430000000f FAN BLAST OFF SWITCH switch 430000003c CPU_PFAN_PR_SENSOR gpio 43000000bb CPU SFAN PR SENSOR gpio 43000000c2 IO_PFAN_PR_SENSOR gpio 43000000c9 IO_SFAN PR SENSOR gpio 43000000d0 IO BRIDGE PFAN PR SENSOR gpio 4300000047 10 BRIDGE SFAN PR SENSOR gpio 43000000de 100 PFAN TACH fan tachometer 4300000104 101 PFAN TACH fan tachometer 4300000117 100 SFAN TACH fan tachometer 4300000121 PS1 PR SENSOR gpio 430000022a PS1 PR SENSOR gpio 430000022a PS2 PR SENSOR gpio 4300000264 MB_AMB TEMPERATURE SENSOR temperature sensor 4300000338 IOB_AMB TEMPERATURE SENSOR temperature sensor 4300000342 PCIO SLOT picl 43000003b4 PCIO CARD picl 43000003e1 PCI1 SLOT picl 43000003b9 PCI2 SLOT picl 43000003be PCI3 SLOT picl 43000003c3 PCI4 SLOT picl 43000003c8 PCI5 SLOT picl 43000003cd PCI6 SLOT picl 43000003d2 PCI7 SLOT picl 43000003d7 PCI8 SLOT picl 43000003dc PCIO_PR_SENSOR gpio 430000047a PCI1_PR_SENSOR gpio 4300000481 PCI2_PR
86. RFI EMI Immunity X ray EN60950 TEC950 TUV UL 1950 CB Scheme IEC 950 C22 2 No 950 from UL EK from KTL Australia New Zealand AS NZ 3548 Class A Industry Canada ICES 003 Class A European Community EN55022 Class A Japan VCCI Class A Taiwan CNS 13438 Class A US FCC 47CFR15 B Class A N55024 N61000 4 2 N61000 4 3 N61000 4 4 N61000 4 5 N61000 4 6 N61000 4 8 N61000 4 11 US DHHS 21CFR Subchapter J PTB German X ray Decree Hoa A a e Reference for Clearance and Service Access Specifications Minimum clearances needed for proper cooling are as follows Blockage Required Clearance Front blockage only Rear blockage only 3 0 in 7 6 cm 3 5 in 8 9 cm Front and rear blockage Front clearance Rear clearance 3 5 in 8 9 cm 4 0 in 10 2 cm 366 Sun Fire 880 Server Service Manual April 2002 Minimum clearances needed for servicing the system are as follows Area Required Clearance Front Deskside system 36 in 91 cm Rackmounted system 48 in 122 cm Rear 36 in 91 cm Right 36 in 91 cm Left 36 in 91 cm Appendix D System Specifications 367 368 Sun Fire 880 Server Service Manual April 2002 APPENDIX E Safety Precautions Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection obs
87. Replace the PCI card bracket a Position the PCI card bracket in the system b Replace the four Phillips screws that secure the PCI card bracket to the chassis and the I O board stiffener c Connect the PCI internal status cable P36 to the I O board at connector J3102 P36 10 Replace the eight PCI card dividers from top to bottom a Carefully align the divider card with its tabs on the divider base Ensure that the back end of the divider is over the metal tab on the back of the system and that the plastic tab on the front of the divider is aligned with its slot on the PCI card bracket 146 Sun Fire 880 Server Service Manual April 2002 b Push the card firmly into the tabs on the divider base What Next To reassemble the system complete these tasks a How to Install an I O Fan Tray on page 86 a How to Install the RSC Card on page 101 a How to Install a PCI Card on page 92 a How to Close a Side Door on page 24 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Chapter3 Servicing the Input Output Board Side Components 147 148 Sun Fire 880 Server Service Manual April 2002 CHAPTER 4 Removing and Installing
88. S III 5 1 Memory Configuration ed Logical Logical Logical MC Bank Bank Bank DIMM Interleave Interleaved Brd ID num size Status Size Factor with A 0 0 256MB no_status 128MB 4 way 0 A 0 2 256MB no_status 128MB 4 way 0 B 1 0 256MB no_status 128MB 4 way J B 1 2 256MB no_status 128MB 4 way 1 A 2 0 256MB no_status 128MB 4 way 0 A 2 2 256MB no_status 128MB 4 way 0 B 3 0 256MB no_status 128MB 4 way 1 B 3 2 256MB no_status 128MB 4 way A lt 2 TO Cards 2 Bus Max Io Port Bus Freq Bus Dev Brd Type ID Side Slot MHz Freq Func State Name Model I O PCI 8 B 2 33 33 3 0 ok pci108e 1000 pci108e 1000 1 I O PCI 8 B 2 33 33 3 1 ok SUNW hme pci108e 1001 I O PCI 8 B 0 33 33 5 0 ok pcoil2de 200 pcil2de 200 0 I O PCI 9 B 6 33 33 2 0 ok pcild8e 3de7 pcil08e 3de7 0 I O PCI 9 A 8 33 66 2 0 ok pcoil0d8e 3de7 pcil0d8e 3de7 0 To isolate an intermittent failure it may be helpful to maintain a prtdiag history log Use prtdiag with the 1 log option to send output to a log file in var adm Chapter 8 Diagnostics and Troubleshooting 293 To display environmental information use prtdiag with the v option Type usr platform sun4u sbin prtdiag v The prtdiag command with the v option produces all of the output of the prtdiag command shown in the preceding example in addition to environmental information current keyswitch position LED indications and other informatio
89. SEEPROM CPU3 DIMM J8100 pci 9 700000 ebus 1 i2c 1 2e fru 3 a0 FRU SEEPROM CPU3 DIMM J7900 pci 9 700000 ebus 1 i2c 1 2e fru 2 ae FRU SEEPROM CPU2 DIMM J8201 pci 9 700000 ebus 1 i2c 1 2e fru 2 ac FRU SEEPROM CPU2 DIMM J8001 pci 9 700000 ebus 1 i2c 1 2e fru 2 aa FRU SEEPROM CPU2 DIMM J8200 pci 9 700000 ebus 1 i2c 1 2e fru 2 a8 FRU SEEPROM CPU2 DIMM J8000 pci 9 700000 ebus 1 i2c 1 2e fru 2 a6 FRU SEEPROM CPU2 DIMM J8101 pci 9 700000 ebus 1 i2c 1 2e fru 2 a4 FRU SEEPROM CPU2 DIMM J7901 pci 9 700000 ebus 1 i2c 1 2e fru 2 a2 FRU SEEPROM CPU2 DIMM J8100 pci 9 700000 ebus 1 i2c 1 2e fru 2 a0 FRU SEEPROM CPU2 DIMM J7900 pci 9 700000 ebus 1 i2c 1 2e fru l ae FRU SEEPROM CPU1 DIMM J3201 pci 9 700000 ebus 1 i2c 1 2e fru l ac FRU SEEPROM CPU1 DIMM J3001 pci 9 700000 ebus 1 i2c 1 2e fru l aa FRU SEEPROM CPU1 DIMM J3200 pci 9 700000 ebus 1 i2c 1 2e fru l a8 FRU SEEPROM CPU1 DIMM J3000 pci 9 700000 ebus 1 i2c 1 2e fru l a6 FRU SEEPROM CPU1 DIMM J3101 pci 9 700000 ebus 1 i2c 1 2e fru l a4 FRU SEEPROM CPU1 DIMM J2901 pci 9 700000 ebus 1 i2c 1 2e fru l a2 FRU SEEPROM CPU1 DIMM J3100 pci 9 700000 ebus 1 i2c 1 2e fru 1 a0 FRU SEEPROM CPU1 DIMM J2900 pci 9 700000 ebus 1 i2c 1 2e fru 0 ae FRU SEEPROM CPUO DIMM J3201 pci 9 700000 ebus 1 i2c 1 2e fru 0 ac FRU SEEPROM CPUO DIMM J3001 pci 9 700000 ebus 1 i2c 1 2e fru 0 aa FRU SEEPROM CPUO DIMM J3200 pci 9 700000 ebus 1 i2c 1 2e fru 0 as FRU SEEPROM CPUO DIMM J3000
90. See a How to Initiate a Reconfiguration Boot on page 11 Chapter5 Removing and Installing Storage Devices 177 178 Sun Fire 880 Server Service Manual April 2002 CHAPTER 6 Removing and Installing Backplanes and Cables This chapter describes how to remove and install backplanes and cables in the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 329 The following tasks are covered in this chapter How to Remove the Expansion FC AL Backplane on page 180 How to Install the Expansion FC AL Backplane on page 183 How to Remove the Base FC AL Backplane on page 188 How to Install the Base FC AL Backplane on page 190 How to Remove the FC AL Disk Cage on page 193 How to Install the FC AL Disk Cage on page 198 How to Remove the Power Distribution Board on page 207 How to Install the Power Distribution Board on page 213 The following information is also included m Cable Connector Locations on page 220 m Cable Routing on page 221 179 180 How to Remove the Expansion FC AL Backplane Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove a Disk Drive on page 164 you must remove all the disk drives from the upp
91. Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A 650 960 1300 Part No 806 6597 11 April 2002 Revision A S amp o SUN microsystems Sun Fire 880 Server Service Manual Copyright 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A All rights reserved This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Enterprise Sun Microsystems the Sun logo AnswerBook AnswerBook2 docs sun com OpenBoot SunSwift Sun Enterprise SyMON SunVTS Java and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical U
92. T Present or Shut OFF 1 gt INFO Disabling DAR Err Circuitry 1 gt INFO Setting Trip Temp of CPU 1 and 3 to 110C 1 gt INFO Setting Trip Temp of CPU 5 and 7 to 110C 1 gt WED FEB 21 6 14 00 GMT 1 1 gt INFO Disabling Cheetah Err Circuitry 1 gt Setup DMMU Miss Handler 1 gt Probe and Setup Memory 1 gt INFO 256MB Bank 0 1 gt INFO No memory detected in Bank 1 1 gt INFO No memory detected in Bank 2 1 gt INFO No memory detected in Bank 3 Chapter 8 Diagnostics and Troubleshooting 259 1 gt Data Bitwalk on Master 1 gt Test Bank 0 1 Address Bitwalk on Master 1 gt INFO Addr walk mem test on CPU 1 Bank 0 00000010 00000000 to 00000010 10000000 1 gt Set Mailbox 1 gt Move Memory Stack 1 gt New memory location 00000010 00110000 1 gt Post Data Region Scrub 1 gt Setup Final DMMU Entries 1 gt Post Image Region Scrub 1 gt Copy POST to Memory 1 gt Verifying checksum on copied image 1 gt The Memory s CHECKSUM value is e92b 1 gt The Memory s Content Size value is a91a0 1 gt Success Checksum on Memory Validated 3 gt Init CPU 5 gt Init CPU 7 gt Init CPU 3 gt Scrub and Setup Ecache 3 gt Size 00000000 00800000 5 gt Scrub and Setup Ecache 5 gt Size 00000000 00800000 7 gt Scrub and Setup Ecache 7 gt Size 00000000 00800000 3 gt Setup and Enable DMMU 7 gt Setup and Enable DMMU 5 gt Setup and Enable DMMU 3 gt Setup DMMU Miss Handler 3 gt Probe and Setup Memory 3 gt WARNING DIMM F
93. The procedures for the tasks are brief however they are interrelated and often refer to other modules in the book For instance the procedure Replacing the Motherboard is related to many tasks covered by other modules You must perform these requisite tasks before or after replacing the motherboard This book is divided into eight chapters and appendixes m Chapter 1 describes the tasks that you need to perform before or after each service procedure m Chapter 2 explains tasks related to components on the motherboard side of the system m Chapter 3 describes tasks related to components on the input output I O board side of the system m Chapter 4 provides information about tasks related to various subassemblies in the system Chapter 5 explains tasks related to storage devices Chapter 6 describes tasks related to system backplanes and cables Chapter 7 provides configuration information for various parts of the system Chapter 8 details the diagnostic tools and troubleshooting procedures for the system m The appendixes provide information about field replaceable units FRUs system LEDs connector pinouts system specifications and safety precautions xvi Using UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information m Solaris Handbook for S
94. U7 The CPUs CPU0 CPU2 CPU4 and CPU6 are offline In the sample output CPU1 is the master CPU and the OpenBoot Diagnostics configuration variable diag level is set to max The CPU being tested is indicated by 1 gt 3 gt 5 gt or 7 gt at the beginning of each status line Sun Fire 880 Server Service Manual April 2002 OBP 4 0 45 2001 02 08 14 32 Sun Fire 880 Online CPUO CPU1 CPU2 CPU3 CPU4 CPUS CPU6 CPU7 Executing Power On SelfTest w o00 0000 0000 0003 1001 Calling POST w o0 0000 0000 0003 1001 1 gt Sun Fire 880 POST 1 2 45 2001 02 21 01 10 1s 1 gt Jump from OBP gt POST 1 gt System frequency is 150 MHz CPU frequency 750 Ts 1 gt Start selftest 1 gt 0ffline CPU 0 1 gt 0ffline CPU 2 1 gt Reset Module with CPUs 2 0 both have been offlined 1 gt 0ffline CPU 4 1 gt 0ffline CPU 6 1 gt Reset Module with CPUs 6 4 both have been offlined 1 gt Init CPU 1 gt Scrub and Setup Ecache 1 gt Size 00000000 00800000 1 gt Setup and Enable DMMU 1 gt Init Scan and I2C Devices 1 gt Creating Scan Database 1 gt INFO Initializing MDR Chips 1 gt INFO Initializing DAR DTL bits 1 gt INFO Initializing DCS DTL bits 1 gt INFO Initializing All I2C Controllers and seg5 hp en 1 gt Running scan ring integrity test 1 gt INFO Ring 3 on BBC 0 NOT Present or Shut OFF 1 gt INFO Ring 5 on BBC 0 NOT Present or Shut OFF 1 gt INFO Ring 3 on BBC 1 NOT Present or Shut OFF 1 gt INFO Ring 5 on BBC 1 NO
95. W UltraSPARC III 6 0 CPU6 Slot C memory controller 5 400000 Memory controller CPUS Slot D SUNW UltraSPARC III 5 0 CPU5 Slot D memory controller 4 400000 Memory controller CPU4 Slot C SUNW UltraSPARC III 4 0 CPU4 Slot C memory controller 3 400000 Memory controller CPU3 Slot B SUNW UltraSPARC III 3 0 CPU3 Slot B memory controller 2 400000 Memory controller CPU2 Slot A SUNW UltraSPARC III 2 0 CPU2 Slot A memory controller 1 400000 Memory controller CPU1 Slot B SUNW UltraSPARC III 1 0 CPU1 Slot B memory controller 0 400000 Memory controller CPU0 Slot A SUNW UltraSPARC III 0 0 CPUO Slot A virtual memory memorye m0 20 aliases options openprom chosen packages pci 9 600000 pci l pci 9 600000 pci 1 SUNW glc 5 ISP2200A PCI FC AL controller external pci 9 600000 pci 1 SUNW qlc 4 ISP2200A PCI FC AL controller Loop B pci 9 600000 pci 1 SUNW qlc 5 fp 0 0 pci 9 600000 pci 1 SUNW qlc 5 fp 0 0 disk pci 9 600000 pci 1 SUNW qlc 4 fp 0 0 pci 9 600000 pci 1 SUNW qlc 4 fp 0 0 disk pci 9 700000 usbel 3 USB open host controller pci 9 700000 network l 1 On board Fast Ethernet interface pci 9 700000 ebus 1 E bus pci 9 700000 ebus 1 mouse 2 USB mouse pci 9 700000 ebus 1 keyboard 1 USB keyboard Chapter 8 Diagnostics and Troubleshooting 303 pci 9 700000 ebus 1 serial 1 400000 Serial ports A and B pci 9 700000 ebus 1 rsc console 1 3083f8 RSC card ci 9
96. _SENSOR gpio 4300000488 PCI3_PR_SENSOR gpio 430000048f PCI4_PR_SENSOR gpio 4300000496 PCI5_PR_SENSOR gpio 4300000494 PCI6 PR SENSOR gpio 43000004a4 Chapter 8 Diagnostics and Troubleshooting 301 Solaris showrev Command The showrev command displays revision information for the current hardware and software When used with the p option this command displays installed patches The following is partial sample output from the showrev command with the p option usr sbin showrev p Pa Pa Pat Pat Pat Pat Pa Pa 302 CC CC Nn P D D D pp pp Dp 109729 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109783 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109807 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109809 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110905 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110910 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110914 01 Obsoletes Requires Incompatibles Packages SUNWcsu 108964 04 Obsoletes Requires Incompatibles Packages SUNWcsr Solaris psrinfo Command The psrinfo command displays the date and time each CPU came online The psrinfo command with the v option displays additional information about the CPUs including clock speed The following is sample output from the psrinfo command with the v option usr sbin psrinfo v Status o
97. a Carrier Detect A 21 No Connection 9 No Connection 22 No Connection 10 No Connection 23 No Connection 11 Data Terminal Ready B 24 Transmit Clock A Internal 12 Data Carrier Detect B 25 Transmit Clock B 13 Clear To Send B 356 Sun Fire 880 Server Service Manual April 2002 Reference for the USB Connectors Two Universal Serial Bus USB connectors are located on the system I O board and can be accessed from the rear panel USB Connector Diagram o gt A1 B1 A2 B2 A3 B3 A4 B4 USB Connector Signals Pin Signal Description Pin Signal Description A1 5 VDC B1 5 VDC A2 Port Data _N B2 Port Data _N A3 Port Data_P B3 Port Data_P A4 Ground B4 Ground Appendix C Connector Pinouts 357 Reference for the Twisted Pair Ethernet Connector The twisted pair Ethernet TPE connector is an RJ 45 connector located on the system I O board and can be accessed from the rear panel TPE Connector Diagram gt LIII 8 TPE Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination 358 Sun Fire 880 Server Service Manual April 2002 Reference for the RSC Ethernet Connector The Remote System Control RSC Ethernet connector is an RJ 45 connector located on the RSC board and can
98. a Reconfiguration Boot on page 11 36 Sun Fire 880 Server Service Manual April 2002 How to Install a CPU Memory Board Before You Begin Caution If a CPU Memory board connector dust cover is installed on the motherboard CPU Memory board connectors in the slot you are installing the CPU Memory board you must remove it If you have not removed the dust cover from the motherboard installing a CPU Memory board in that slot may damage the motherboard and the CPU Memory board Complete the following tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 If you are replacing a faulty CPU Memory board with a new one you must transfer the memory modules from the faulty CPU Memory board to the new one See the following sections for more information about transferring memory modules a About Memory Modules on page 226 m How to Remove a Memory Module on page 42 a How to Install a Memory Module on page 46 What to Do Locate the CPU Memory board slot into which you want to install the CPU Memory board If a CPU Memory board connector dust cover is installed on the slot s motherboard CPU Memory board connectors remove it Caution If you have not removed the dust cover from the motherboard CPU Memory board connectors installing a CPU Memory board in that slot may damage the motherbo
99. ailure detected in Bank 2 3 gt DIMM 0 J7900 side 2 OMB 3 gt DIMM 1 J7901 side 2 OMB 3 gt DIMM 2 J8001 side 2 OMB 3 gt DIMM 3 J8000 side 2 64MB 3 gt INFO 256MB Bank 0 3 gt INFO No memory detected in Bank 1 3 gt INFO No memory detected in Bank 3 The remaining POST output would show the results of CPU and memory testing of CPU3 CPU5 and CPU7 260 Sun Fire 880 Server Service Manual April 2002 Viewing POST Error Messages If POST detects an error it displays an error message indicating the failing part If POST detects an error that prevents the system from booting POST halts execution and returns control to OpenBoot The last message displayed by POST prior to the ok prompt indicates the part you need to replace The following is a sample error message for a failed test at DIMM J7900 1 gt Data Bitwalk on Slave 3 1 gt 3 gt Bank 0 DIMM 0 3 gt ERROR TEST 3 gt H W under test 3 gt MSG eek Test 3 gt END_ERROR 1 gt ERROR TEST 1 gt H W under test 1 gt MSG ERROR 1 gt END ERROR 1 gt ERROR TEST 1 gt H W under test 1 gt MSG kkk Test 1 gt END_ ERROR Test Bank 0 Bank 0 DIMM 0 CPU3 Bank 0 Dimm 0 J7900 side 1 Failed Data Bitwalk on Slave 3 CPU3 Memory miscompare on mem test Address 00000030 001b0038 Expected 00000000 00100000 Observed 00000000 00000000 Data Bitwalk on Slave 3 CPU3 Memory Failed As shown in the prec
100. all the CPU Fan Status Assembly on page 64 How to Remove the CPU Memory Board Status Assembly on page 66 How to Install the CPU Memory Board Status Assembly on page 68 How to Remove the Motherboard Fan Status Flex Circuit on page 70 How to Install the Motherboard Fan Status Flex Circuit on page 71 How to Remove the Motherboard on page 73 How to Install the Motherboard on page 78 31 32 How to Remove a CPU Memory Board You must remove the CPU Memory board to service the memory modules Caution Either a CPU Memory board or an air baffle must be installed in each CPU Memory slot at all times After removing a CPU Memory board you must install a replacement board or an air baffle immediately to avoid an automatic thermal shutdown For more information see About CPU Memory Boards on page 224 Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Identify the CPU Memory board that you want to remove Sun Fire 880 Server Service Manual April 2002 2 Loosen the two captive screws securing the CPU Memory board 3 Rotate the CPU Memory board ejection levers outward so that the CPU Memory board connectors disengage from the motherboard 4 Pull the CPU Memory board from the chassis Chapter 2 Servicing the Mo
101. ansfer Tests all possible baud rates supported by the ttya and ttyb serial lines and performs an internal and external loopback test on each line at each speed Tests the writable registers of the USB open host controller To test the ability to enable or disable the daylight savings time feature the variable diag level must be set to max You must specify the variable test args keywords media and bist If a serial line is being used by an input output device that line will not be tested To run the external loopback test on the serial lines e Variable test args must specify the keyword loopback e You must have a loopback connector attached to each serial port with the ttya line transmitting while the ttyb line is looped back The Sun part number for the serial loopback connector is 501 4205 01 Additional testing may be performed if your configuration includes an optional device that has an on board self test that supports the OpenBoot standard Such optional devices include PCI interface cards that support parallel communication lines audio devices or any other device that is IEEE 1275 compatible and provides a method named selftest Examples of optional devices are m fdthree Self test for this device tests the control logic of a diskette drive and the operation of the drive A formatted diskette must be inserted into the diskette drive SUNW CS4231 Self test for this device verifies that a
102. ard and the CPU Memory board Chapter 2 Servicing the Motherboard Side Components 37 3 If a CPU air baffle is installed in the CPU Memory board s slot remove the air baffle a Pull the plastic tab on the air baffle and rotate the baffle from its slot b Place the CPU air baffle into an empty CPU air baffle slot on the underside of the chassis top 38 Sun Fire 880 Server Service Manual April 2002 4 Make sure that the ejection levers on the CPU Memory board are rotated out 90 degrees 5 Slide the CPU Memorty board into the guides in the chassis Slide the board into the system until the connectors on the board begin to engage the sockets on the motherboard and the ejection levers begin to contact the bracket Chapter 2 Servicing the Motherboard Side Components 39 6 Push in the two ejection levers simultaneously until the board is fully engaged in its slot 7 Hand tighten the two captive screws on the CPU Memory board 40 Sun Fire 880 Server Service Manual April 2002 8 Using a No 2 Phillips screwdriver fully tighten the right side captive screw and repeat for the left side screw What Next To reassemble the system complete this task a How to Close a Side Door on page 24 If you installed this part as a new option you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate
103. ards and power supplies This requirement does not apply to any component that is m Installed or removed as part of a hot plug operation a Installed or removed before the operating system is installed a Installed as an identical replacement for a component that is already recognized by the operating system Before You Begin Caution Before you power on the system make sure that the front and side doors and all plastic outer panels are properly installed Note You need a system console in order to issue software commands See About Setting Up a Console on page 16 What to Do 1 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the ASCII terminal or local graphics console if present Chapter 1 Preparing to Service the System 11 12 3 Insert the system key into the front panel keyswitch and turn it to the Diagnostics position Use the Diagnostics position to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new part s you installed See About Power Button and Keyswitch Settings on page 14 for information about keyswitch settings Diagnostics A 4 Press the Power button to the left of the keyswitch to power on the system 5 When the diagnostics tests are completed and the system banner is displayed on the system console i
104. ase backplane at D cable C Base backplane at C P3 PCI card at J3 P4 PCI card at J4 Fan power cable 530 2747 P10 T O board at P10 J3807 P6 T O board at P6 J3804 P3 T O board at P3 J3806 P4 P5 Centerplane cutouts P4 P5 1 O fans P1 P2 Centerplane cutouts P1 P2 CPU fans P11 Top cutout on motherboard fan status bracket P12 Bottom cutout on motherboard fan status bracket PCI internal status cable 530 2835 P36 T O board at P36 J3102 P37 PCI internal LED flex circuit Chapter6 Removing and Installing Backplanes and Cables 221 222 Cable Name Part Number Cable end Connect to PCI external status cable 530 2836 P23 T O board at P23 J3601 P24 PCI external LED flex circuit System status assembly 530 2839 P32 T O board at P32 J3803 cable P31 System status assembly CPU Memory board status 530 2837 P35 Motherboard at P35 cable P34 CPU Memory board status assembly Fan status cable 530 2838 P28 T O board at P28 J3801 P27 T O fan status flex circuit P30 Motherboard fan status flex circuit P29 CPU fan status flex circuit RME power cable 530 2548 P17 PDB at P17 J6 RME P3 Lower 5 25 inch RME device P2 Upper 5 25 inch RME device P4 DVD ROM P5 3 25 inch RME device RME wide SCSI cable 530 2569 P1 T O board at J3402 P2 Lower 5 25 inch RME device P3 Upper 5 25 inch RME device RME narrow SCSI cable 530 2748 P1 T O board at J3403 P2 DVD ROM Sun Fire 880 Server Service Manual April 2002 CHAPTER 7
105. at each end of a USB cable are different so you cannot connect them incorrectly One connector plugs in to the system or USB hub the other plugs in to the peripheral device Up to 126 USB devices can be connected to the bus simultaneously through the use of USB hubs Note The Universal Serial Bus provides power for smaller USB devices such as modems Larger USB devices such as scanners require their own power source Both USB ports support hot plugging You can connect and disconnect the USB cable and peripheral devices while the system is running without affecting system operations Note You can only perform USB hot plug operations while the operating system is running USB hot plug operations are not supported when the system ok prompt is displayed Chapter 7 Hardware Configuration 241 242 About Hardware Jumpers The hardware jumpers in the Sun Fire 880 server have the following functions a J2902 and J2903 on the system I O board are used to configure the serial ports for either EIA 423 or EIA 232D operation For information about the EIA 423 and EIA 232D jumper settings see About Serial Port Jumpers on page 243 ma J3002 J3003 and J3004 are used to affect the operation of the OpenBoot flash PROM located on the system I O board See About Flash PROM Jumpers on page 244 m J01701 J01003 and J0803 are used to affect the operation of the flash PROM located on the FC AL disk backplane See
106. ater system performance However actual performance results may vary depending on the system application The system s interleaving capabilities are summarized as follows m Memory interleaving is limited to memory within the same CPU Memory board Memory interleaving between CPU Memory boards is not supported m Eight way interleaving occurs automatically when all 16 DIMM slots in a CPU Memory board are filled with identical capacity DIMMs 16 identical DIMMs m Four way interleaving occurs automatically between any two DIMM groups that are configured identically eight identical capacity DIMMs a Two way interleaving occurs automatically in any DIMM group where the DIMM capacities do not match the capacities used in any other group Independent Memory Subsystems Each Sun Fire 880 CPU Memory board contains two independent memory subsystems one per UltraSPARC III CPU Memory controller logic incorporated into the UltraSPARC III CPU allows each CPU to control its own memory subsystem One CPU controls DIMM groups AO and A1 while the other CPU controls DIMM groups BO and B1 The Sun Fire 880 system uses a shared memory architecture During normal system operations the total system memory is shared by all CPUs in the system However in the event of a CPU failure the two DIMM groups associated with the failed CPU become unavailable to all other CPUs in the system Chapter 7 Hardware Configuration 227 228 The following table
107. be accessed from the rear panel RSC Ethernet Connector Diagram co RSC Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix C Connector Pinouts 359 Reference for the RSC Modem Connector The Remote System Control RSC modem connector is an RJ 11 connector located on the RSC card and can be accessed from the rear panel RSC Modem Connector Diagram RSC Modem Connector Signals Pin Signal Description Pin Signal Description 1 No Connection 3 Tip 2 Ring 4 No Connection 360 Sun Fire 880 Server Service Manual April 2002 Reference for the RSC Serial Connector The Remote System Control RSC serial connector is an RJ 45 connector located on the RSC card and can be accessed from the rear panel RSC Serial Connector Diagram TWIYAS LE ttt tt 8 1 RSC Serial Connector Signals Pin Signal Description Pin Signal Description 1 Ready To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 No Connection 4 Ground 8 Clear To Send Appendix C Connector Pinouts 361 362 Sun Fire 880 Server Service Manual April 2002 APPENDIX D System Specifications This appendix provi
108. be scsi command to isolate failures on the FC AL loop See FC AL Loop or Disk Drive Failure on page 317 for more information The probe scsi all command transmits an inquiry command to all SCSI and FC AL devices connected to the on board SCSI and FC AL controllers and any host adapters installed in PCI slots The first identifier listed in the display is the host adapter address in the system device tree followed by the device identification data Chapter 8 Diagnostics and Troubleshooting 309 The following is sample output from the probe scsi command ok probe scsi pci s8 600000 SUNW qlc 2 LiD HA LUN Port WWN Disk description 0 0 O 2100002037bd356f SEAGATE ST318304FSUN18G 042D 6 6 O 508002000011fd5d SUNW SUNWGS INT FCBPL9216 8 8 O 2100002037bd3981 SEAGATE ST318304FSUN18G 042D pci s 700000 scsi 1 Target 6 Unit 0 Removable Read Only device TOSHIBA DVD ROM SD M14011007 310 Sun Fire 880 Server Service Manual April 2002 About Diagnosing Specific Problems Network Communications Failure Symptom The system is unable to communicate over the network Action Your system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have trouble establishing a connection between the Sun Fire 880 server and your Ethernet hub verify that the Ethern
109. bly The sheet metal bracket is keyed on the bottom so that you can only install it in one way 2 Fasten the two Phillips screws that attach the assembly to the bracket 64 Sun Fire 880 Server Service Manual April 2002 3 Connect the fan tray status cable to the assembly What Next To reassemble the system complete this task a How to Close a Side Door on page 24 Chapter 2 Servicing the Motherboard Side Components 65 How to Remove the CPU Memory Board Status Assembly Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 66 Sun Fire 880 Server Service Manual April 2002 What to Do 1 Remove the two Phillips screws securing the status assembly to the chassis Be sure to support the status assembly as you remove the screws so that the ribbon cable connected to the back of the assembly is not jarred 2 Disconnect the ribbon cable from the connector on the status assembly and remove the assembly from the system 3 Place the status assembly on an antistatic mat What Next To replace the CPU Memory board status assembly complete this task a How to Install the CPU Memory Board Status Assembly on page 68 Chapter 2 Servicing the Motherboard Side Components 67 How to Install the CPU Memory Board Status Assembly Before You Begin Complete
110. board If you are getting occasional failures on a SCSI controller you can run the OpenBoot Diagnostics test for the controller ok test scsi Note To run the test multiple times set the OpenBoot configuration variable diag passes to the number of times to run the test and use the OpenBoot Diagnostics menu to test the controller See OpenBoot Diagnostics Menu on page 271 Power Supply Failure Symptom If there is a problem with a power supply the environmental monitoring system lights the following LEDs a System Fault LED on the front panel m Power Fault LED on the status and control panel m Fault LED at the rear of the problem power supply In addition the AC Status and DC Status LEDs at the rear of each power supply indicate any problem with the AC input and DC output respectively See About Setting Up a Console on page 16 and About Power Supply LEDs on page 348 for more information about the LEDs Action After you identify the problem power supply replace it according to the removal and installation instructions in this manual Sun Fire 880 Server Service Manual April 2002 DIMM Failure Symptom SunVTS and POST diagnostics can report memory errors encountered during program execution Memory error messages typically indicate the location number J number of the failing DIMM Chapter 8 Diagnostics and Troubleshooting 323 Action 1 Use the following diagram to identify the
111. c Insert the top left and right screws and tighten them by two turns d Insert the remaining screws and tighten them by two turns e Fully tighten the screws in the pattern described until the board is fully seated 142 Sun Fire 880 Server Service Manual April 2002 5 Secure the PCI card divider base to the I O board with four Phillips screws Chapter 3 Servicing the Input Output Board Side Components 143 6 Replace the back I O plate on the system rear panel Replace the two Phillips screws that secure the plate to the rear panel 144 Sun Fire 880 Server Service Manual April 2002 Replace the hex standoffs that secure the serial port plate to the system rear panel Reconnect the following cables to the I O board For cable connector locations see Cable Connector Locations on page 220 a I O board power cable P14 to connector J3203 P14 b I O board remote sense cable P29 to connector J3202 P29 c I O signal cable P26 to connector J3201 P26 d Fan status cable P28 to connector J3801 P28 e Fan power cable to connectors J3804 P6 J3807 P10 and J3806 P3 f System status assembly cable P32 to connector J3803 P32 g C cable P18 to connector J3805 P18 h Ultra Wide SCSI cable P1 to connector J3402 Chapter 3 Servicing the Input Output Board Side Components 145 i Narrow SCSI cable P1 to connector J3403 P1 j PCI external status cable P23 to connector J3601 9
112. c 2 fp 0 0 disk 0 0 disko pci 8 600000 SUNW qlc 2 fp 0 0 disk 0 0 disk1 pci 8 600000 SUNW qlc 2 fp 0 0 disk 1 0 disk2 pci 8 600000 SUNW qlc 2 fp 0 0 disk 2 0 disk3 pci s 600000 SUNW qlc 2 fp 0 0 disk 3 0 disk4 pci 8 600000 SUNW qlc 2 fp 0 0 disk 4 0 disk5 pci s 600000 SUNW qlc 2 fp 0 0 disk 5 0 disk6 pci 8 600000 SUNW qlc 2 fp 0 0 disk 8 0 disk7 pci 8 600000 SUNW qlc 2 fp 0 0 disk 9 0 disk8 pci 8 600000 SUNW qlc 2 fp 0 0 disk a 0 disk9 pci 8 600000 SUNW qlc 2 fp 0 0 disk b 0 disk10 pci s 600000 SUNW qlc 2 fp 0 0 disk c 0 disk11 pci 8 600000 SUNW qlc 2 fp 0 0 disk d 0 scsi pci 8 600000 SUNW qlc 2 cdrom pci 8 700000 scsi 1 disk 6 0 f tape pci 8 700000 scsi 1 tape 4 0 scsix pci 8 700000 scsi l dload pci 9 700000 network 1 1 net pci 9 700000 network 1 1 gem pci 8 600000 network 1 flash pci 9 700000 ebus 1 flashprom 0 0 idprom pci 9 700000 ebus 1 i2c 1 500030 idprom 0 a0 You can use test args keywords with the test command to fine tune the execution of the test See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for more information about the test args options The following is an example of using the test args keywords loopback and verbose with the test command ok test pci 9 700000 network 1 test args loopback verbose Chapter 8 Diagnostics and Troubleshooting 269 270 test all Command When no device path is specified the test all command tests a
113. ckplane Loop A controller 0 1c expansion backplane Loop A if installed controller 0 1a base backplane Loop B controller 0 1e expansion backplane Loop A if installed For example ok test 6 8 7 9 If the tests indicates a problem with any of the following components DPM CRC SSC 100 SSC 050 or LM75 the most likely source of the problem is the backplane under test Replace the backplane and repeat the test If a loop empty subtest fails in a single backplane configuration replace the backplane and repeat the test If a loop empty subtest fails in a dual backplane configuration remove the FC AL data cables between backplanes and repeat the test If the failure persists replace the backplane under test otherwise the failure may be due to the other backplane or the FC AL cables between the two If a failure message identifies one or more specific disks replace the disks with known good disks and repeat the testing 8 Run the ISP2200A FC AL controller tests in the following order m SUNNW qlc 2 on board FC AL controller Loop A a SUNW qlc 4 PCI FC AL controller Loop B if installed For example ok test 1 2 If a failure message identifies one or more specific disks replace the disks with known good disks and repeat the testing Disk failure messages identify a specific disk by its AL_PA address according to the following table Base Backplane AL_PA Expansion Backplane AL_PA Disk
114. cs displays status and error messages on any system console including a local graphics console The OpenBoot firmware provides diagnostic configuration variables that you can set to control the operation of the OpenBoot Diagnostics tests For information about the configuration variables see OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 Sun Fire 880 Server Service Manual April 2002 OpenBoot Configuration Variables for OpenBoot Diagnostics The following table lists and describes the OpenBoot diagnostic configuration variables that control the operation of OpenBoot Diagnostics Note Both OpenBoot Diagnostics and POST use the settings of the configuration variables diag level diag switch and diag trigger Changing the values of these variables will affect both POST and OpenBoot Diagnostics operation See OpenBoot Configuration Variables for POST on page 253 for a complete listing and description of the OpenBoot configuration variables that control POST testing Variable diag level Setting or Keyword Description Default Determines the level of testing executed min Note If diag level is set to menus for POST interactive operation OpenBoot Diagnostics runs the default level min of testing See OpenBoot Configuration Variables for POST on page 253 for more information about the menus setting off Performs no OpenBoot Diagnostics testing Note If diag level is s
115. cs menu appears Optional When the OpenBoot Diagnostics menu and obdiag gt prompt appear set the configuration variables See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for information about the variable values The following example shows how to set the value for the variable diag level which specifies the level of testing performed obdiag gt setenv diag level max Note The default level of testing is min If diag level is set to off OpenBoot Diagnostics returns a passed status for all tests but no testing is performed Chapter 8 Diagnostics and Troubleshooting 279 280 6 To execute one or more tests enter the appropriate OpenBoot Diagnostics menu command and test numbers at the obdiag gt prompt The following example shows the except command which allows you to execute all tests except those tests you specify in the command obdiag gt except 1 4 For command usage and descriptions see OpenBoot Diagnostics Menu Commands on page 272 For information about the OpenBoot Diagnostics tests see OpenBoot Diagnostics Menu on page 271 and OpenBoot Diagnostics Test Descriptions on page 272 OpenBoot Diagnostics Results By default when you run OpenBoot Diagnostics interactively the output displays locally on the system console You can redirect OpenBoot Diagnostics output to display remotely on an RSC console To redirect output
116. curing the motherboard to the centerplane Chapter 2 Servicing the Motherboard Side Components 75 7 If the system I O board is installed disengage the motherboard from the system by rotating the two ejection levers away from the motherboard 8 Remove the motherboard from the system a Carefully pull the motherboard away from the centerplane so that the plastic motherboard air duct slides off the metal motherboard air guide b Angle the motherboard to avoid the motherboard fan status flex circuit as you pull the motherboard out from the system 9 Place the motherboard on an antistatic mat 10 Transfer the CPU Memory board connector dust covers from the replacement motherboard to the faulty motherboard 76 Sun Fire 880 Server Service Manual April 2002 What Next To replace the motherboard complete this task a How to Install the Motherboard on page 78 Chapter 2 Servicing the Motherboard Side Components 77 How to Install the Motherboard Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 If you are installing a new motherboard remove the CPU Memory board connector dust cover from every slot onto which you will install a CPU Memory board Keep dust covers on any unused slots 2 Carefully position the motherboard in the chassis against the centerplane a Angle the motherboard into the system so that you do not hit the motherboard fan sta
117. d For additional details on hot plug status LEDs see About PCI Slot LEDs on page 346 Note Regardless of the method you use it is often necessary to perform additional administrative steps to prepare for a hot plug removal operation Prior to performing a removal operation you must ensure that the devices residing on the board are not currently in use To identify and manually terminate usage of such devices you can use standard Solaris operating environment commands such as mount 1M umount 1M swap 1M ifconfig 1M and ps 1 For detailed PCI hot plug procedures refer to the Sun Fire 880 Dynamic Reconfiguration User s Guide available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Sun Computer Systems Supplement CD for your specific Solaris release Sun Fire 880 Server Service Manual April 2002 How to Initiate a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly installed device s In addition if you remove any device and do not install a replacement device prior to rebooting the system you must perform a reconfiguration boot in order for the operating system to recognize the configuration change This requirement also applies to any component that is connected to the system s LC bus including memory modules CPU Memory bo
118. d Troubleshooting 295 Note Refer to the prtdiag man page for additional information Solaris prtconf Command The prtconf command displays system configuration information including the total amount of memory and the device configuration as described by the system s device hierarchy To run prtconf type usr sbin prtconf The following is partial sample output System Configuration Sun Microsystems sun4u Memory size 3072 Megabytes System Peripherals Software Nodes SUNW Sun Fire 880 packages driver not attached SUNW builtin drivers driver not attached deblocker driver not attached disk label driver not attached terminal emulator driver not attached obp tftp driver not attached SUNW debug driver not attached dropins driver not attached kbd translator driver not attached ufs file system driver not attached chosen driver not attached openprom driver not attached client services driver not attached options instance 0 aliases driver not attached memory driver not attached virtual memory driver not attached SUNW UltraSPARC III driver not attached memory controller instance 0 SUNW UltraSPARC III driver not attached memory controller instance 1 296 Sun Fire 880 Server Service Manual April 2002 pci TSI pci instance scsi di tape sd sd sd 0 instance 0 sk driver not attached instance 0 insta
119. dary CPU fans the primary and secondary motherboard fans and the primary and secondary 1 0 fans can only be turned fully on or fully off Fan speed is controlled by the environmental monitoring subsystem in response to temperature conditions inside the system For additional details see the Sun Fire 880 Server Owner s Guide Status indicator LEDs provide power fault and hot plug indications for each fan tray For information about the status indicator LEDs see About Fan Tray LEDs on page 349 Configuration Rules m The minimum system configuration requires a complete set of three working fan trays an I O fan tray a CPU fan tray and a motherboard fan tray m If the system does not include a secondary CPU fan tray a CPU fan tray filler panel must be installed in its place Caution A complete set of three working fan trays must be present in the system at all times After removing a fan tray if the system is left with fewer than three working fan trays you must install a replacement fan tray immediately to avoid an automatic thermal shutdown For more information see the Sun Fire 880 Server Owner s Guide 238 Sun Fire 880 Server Service Manual April 2002 About Removable Media Devices The Sun Fire 880 system provides front panel access to three mounting bays for 5 25 inch half height 1 6 inch SCSI devices One of the bays houses a SCSI DVD ROM drive which comes standard in all system configurations
120. des the following specifications for the Sun Fire 880 Reference for Physical Specifications on page 364 Reference for Electrical Specifications on page 364 Reference for Environmental Requirements on page 365 Reference for Agency Compliance Specifications on page 366 Reference for Clearance and Service Access Specifications on page 366 363 Reference for Physical Specifications The dimensions and weight of the system are as follows Measurement U S Metric Comments Height with casters 28 1 in 71 4 cm Width 18 9 in 48 0 cm Depth 32 9 in 83 6 cm Weight Minimum 194 0 Ib 88 0 kg Actual weight depends upon Maximum 288 0 lb 130 6 kg the installed options Power Cord 8 2 ft 2 5 m Reference for Electrical Specifications The following table provides the electrical specifications for the system Parameter Value Input Nominal Frequencies Nominal Voltage Range Maximum Current AC RMS AC Operating Range Output 3 3 VDC 5 VDC 12 VDC 48 VDC Maximum DC Power Output Maximum AC Power Consumption Maximum Heat Dissipation Volt Ampere Rating 50 Hz or 60 Hz nominal Autoranging 100 240 VAC 15 0 A 100 VAC each power cord 90 264 Vrms 47 63Hz 3 to 72 A 3 to 56 A 1 to 35 A 0 to 31 2 A 2240 Watts 3000 Watts 10 308 BTU hr 1515 VA with 1120 Watt load PF 0 99 364 Sun Fire 880 Server Service Manual April 2002 Reference for Environmental
121. dos para trabajar en una red el ctrica monofasica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no esta seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio Precauci n Los productos Sun est n Precauci n No todos los cables de AN alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n Con el producto Sun se proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuen
122. drivers that support PCI hot plug operations see the Sun Fire 880 Server Product Notes Status LEDs provide power fault and hot plug status indications for each PCI slot A contact push button is also provided for each slot which allows you to initiate the hot plug procedure at the server For information about the status indicator LEDs see About PCI Slot LEDs on page 346 The following figure shows the PCI slots on the I O board Slot 8 33 66MHz 3 3V Slot 7 33 66MHz 3 3V Slot 6 33MHz 5V Slot 5 33MHz 5V Slot 4 33MHz 5V Slot 3 33MHz 5V Slot 2 33MHz 5V Slot 1 33MHz 5V Slot 0 33MHz 5V Chapter 7 Hardware Configuration 231 232 Configuration Rules All slots accept short or long PCI cards 5V PCI cards must be installed into 5V slots 3 3V PCI cards must be installed into 3 3V slots All slots accept universal 3 3V 5V PCI cards All slots accept either 32 or 64 bit PCI cards All slots comply with PCI Local Bus Specification Revision 2 1 Each slot can supply up to 25 watts of power The total power used for all nine slots must not exceed 135 watts Compact PCI cPCI cards and SBus cards are not supported Slots 7 and 8 can operate at either 33 or 66 MHz however both slots always operate at the same speed When the system is booted if neither slot contains a 33 MHz PCI card both slots operate at 66 MHz If you then add
123. e 1 en la mati re Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses Attention L utilisation de contr les de Appendix E Safety Agency Compliance Statements 375 Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos personales y da os al equipo Siga las instrucciones Precauci n Existe el riesgo de lesiones contacto Las superficies estan calientes y pueden causar da os personales si se tocan f Precauci n Superfic
124. e Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Identify the slot into which you want to install the CPU fan tray The primary CPU fan tray occupies CPU fan tray slot 1 For information about CPU fan tray LEDs see About Fan Tray LEDs on page 349 Chapter 2 Servicing the Motherboard Side Components 53 2 If there is a CPU fan tray filler panel in the slot remove it Loosen the two captive screws on the fan tray filler panel and pull it out from the system Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fans in the populated fan tray are still spinning 3 Align the CPU fan tray with its slot in the chassis The arrow label on the fan tray indicates the top side of the fan tray 54 Sun Fire 880 Server Service Manual April 2002 4 Slide the fan tray into the chassis until the connector on the fan tray is firmly seated in its socket 5 Tighten the two captive screws on the fan tray What Next To reassemble the system complete this task a How to Close a Side Door on page 24 If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Chapter 2 Servicing the Motherboard Side Compo
125. e backplane at connectors H J01103 and G J01102 a FC AL data cable A and B from connectors A J0201 and B J0200 on the expansion backplane to the base backplane at connectors F J0501 and E J0500 What Next To reassemble the system complete these tasks How to Install the FC AL Disk Cage on page 198 How to Install the CPU Fan Status Assembly on page 64 How to Install a CPU Fan Tray on page 53 How to Install an I O Fan Tray on page 86 How to Install a Disk Drive on page 167 How to Close a Side Door on page 24 1 After installing an expansion backplane power on the system and bring the system up to the ok prompt 2 Allow the system to remain at the ok prompt for at least 10 minutes to ensure that the two backplanes are loaded with the same version of firmware The system automatically synchronizes the firmware versions between the two backplanes 3 After the required waiting period boot the system to single user mode ok boot s Chapter6 Removing and Installing Backplanes and Cables 191 192 4 To verify that the firmware synchronization process has successfully completed type the following luxadm subcommand luxadm display enclosure_ name Where enclosure_name is the enclosure name assigned to the Sun Fire 880 internal storage array by default FCloop If you need to verify the enclosure name first use the luxadm probe subcommand The output
126. e device type the following commands at the system ok prompt ok diag console ttya ok setenv input device keyboard ok setenv output device screen 6 To cause the changes to take effect power cycle the system or type ok reset all The system permanently stores the parameter changes 7 Run OpenBoot Diagnostics and or SunVTS tests for the RSC card 8 Replace the RSC card if necessary Sun Fire 880 Server Service Manual April 2002 FC AL Loop or Disk Drive Failure Symptom A disk drive read write or parity error is reported by the operating system or a software application Action Replace the drive indicated by the failure message Symptom An internal FC AL disk drive fails to boot is not responding to commands or an FC AL loop fails to initialize Action Run OpenBoot Diagnostics tests for the mass storage subsystem 1 At the ok prompt type ok setenv auto boot false ok setenv diag level max ok setenv diag switch true ok setenv test args verbose subtests 2 Power off the system 3 Verify all cables attached to the FC AL disk backplane s are properly connected 4 Power on the system and observe the POST status messages If POST reports a problem replace the component indicated by the failure message and repeat POST diagnostics until the problem is resolved Chapter 8 Diagnostics and Troubleshooting 317 318 5 At the ok prompt type ok obdiag The
127. e in the left side bay remove the divider shelf from the bay 4 Install the plastic guide rails onto the device If you are replacing a faulty device transfer the guide rails to the new device If you are installing a device for the first time the guide rails and screws are shipped in the accessory kit that is shipped with your system 5 Align the device with the guides in the empty slot Chapter5 Removing and Installing Storage Devices 175 6 Slide the device into the slot 7 Insert and tighten the two Phillips screws that secure the device to the system 8 Connect the appropriate cables to the back of the device 176 Sun Fire 880 Server Service Manual April 2002 Note If you are installing a narrow SCSI 50 pin device in one of the left side bays a wide to narrow 68 pin to 50 pin SCSI adapter Sun part number X913A is required This adapter is not supplied with the system or the device You must order it separately 9 If you are installing a device into an empty slot remove that slot s plastic filler panel from the removable media bezel 10 Replace the removable media bezel Replace the two screws that secure the bezel to the system chassis What Next To reassemble the system complete this task m How to Close a Side Door on page 24 If you installed this part as a new option you need to perform a reconfiguration boot in order for the operating system to recognize the new device
128. e output from the prtpicl command 2 prtpicl picl 4300000001 SYSTEM picl 4300000005 MOTHERBOARD picl 430000000a CPUO_PFAN TACH fan tachometer 43000000e5 CPU1 PFAN TACH fan tachometer 43000000ef CPUO_SFAN TACH fan tachometer 43000000f9 CPU1_SFAN TACH fan tachometer 4300000103 IO BRIDGE PFAN TACH fan tachometer 4300000135 IO BRIDGE SFAN TACH fan tachometer 430000013f IO PFAN ONOFF SWITCH switch 430000015a IO SFAN ONOFF SWITCH switch 430000015f IO BRIDGE PFAN ONOFF SWITCH switch 4300000164 IO BRIDGE SFAN ONOFF SWITCH switch 4300000169 DISK_BPO_PR_SENSOR gpio 430000016e DISK_BP1_PR_SENSOR gpio 4300000175 RSC_PR_SENSOR gpio 430000017c CPU 0 2 MOD SLOT picl 4300000274 CPU 1 3 MOD SLOT picl 4300000279 CPU 1 3 MOD CARD picl 4300000284 CPU1 DIE TEMPERATURE SENSOR temperature sensor 43000002f2 CPU3_DIE TEMPERATURE SENSOR temperature sensor 4300000306 24C64 AO 1 i2c 4300000696 24C64 A2 1 i2c 430000069b 24C64 A4 1 i2c 43000006a0 24C64 A6 1 i2c 43000006a5 24C64 A8 1 i2c 43000006aa 24C64 AA 1 i2c 43000006af 24C64 AC 1 i2c 43000006b4 24C64 AE 1 i2c 43000006b9 24C64 AO 3 i2c 43000006e6 24C64 A2 3 i2c 43000006eb 24C64 A4 3 i2c 43000006 0 24C64 A6 3 i2c 43000006 5 24C64 A8 3 i2c 43000006fa 300 Sun Fire 880 Server Service Manual April 2002 CPU_4 6 MOD SLOT picl 430000027e CPU_5 7 MOD SLOT picl 4300000283 C
129. e power distribution board at connector P15 J8 DISKS b If an expansion backplane is installed disconnect the base expansion cable P42 from the power distribution board at connector P42 J7 DISKS 208 Sun Fire 880 Server Service Manual April 2002 c RME power cable P17 from the power distribution board at connector P17 J6 RME d I O signal cable P25 from the power distribution board at connector P25 J9 Signals e I O board power cable P13 from the power distribution board at connector P13 J5 I O BOARD Loosen the captive Phillips screw securing the power distribution board to its bracket Access the captive screw from the front of the system Chapter6 Removing and Installing Backplanes and Cables 209 4 Carefully pull the power distribution board out from the system until you can easily access the two cables still attached to the power distribution board The power distribution board is held in place by two tabs that fit into cutouts on the chassis sidewall and by one tab on the centerplane Note Be careful not to damage the C cable and the motherboard power cables still attached to the power distribution board a Pull the power distribution board out until it clears the tab on the centerplane 210 Sun Fire 880 Server Service Manual April 2002 b Carefully rotate the board away from the power distribution board bracket c Pull the power distribution board out from the system eno
130. e tie wraps provided with the Sun StorEdge PCI Dual Fibre Channel Host Adapter FC AL cable onto the lances on the chassis power bay cover a iP Attach the tie wraps onto these lances b Route the cable down to the chassis power bay cover and through the three tie wraps Leave enough slack in the cable so that you can remove any other installed PCI cards during a PCI hot plug procedure For cable connector locations see Cable Connector Locations on page 220 c Connect the cable end labeled D to connector D on the base FC AL backplane d Connect the cable end labeled C to connector C on the base FC AL backplane Chapter 3 Servicing the Input Output Board Side Components 113 What Next To reassemble the system complete this task a How to Close a Side Door on page 24 If you installed this part as a new option you need to perform a reconfiguration boot in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 114 Sun Fire 880 Server Service Manual April 2002 How to Remove the PCI Internal LED Flex Circu
131. e two Phillips screws that secure it to its bracket 2 Connect the motherboard fan status cable to the connector on the back of the flex circuit Chapter 2 Servicing the Motherboard Side Components 71 What Next To reassemble the system complete this task a How to Close a Side Door on page 24 72 Sun Fire 880 Server Service Manual April 2002 3 How to Remove the Motherboard Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove a CPU Memory Board on page 32 How to Remove the CPU Memory Board Status Assembly on page 66 What to Do Disconnect the CPU Memory board status assembly cable P35 from the motherboard at connector P35 LED Disconnect the motherboard power cable P8 from the motherboard at connector J4702 Main Power Disconnect the motherboard power cable P9 from the motherboard at connector J4701 48 Volt Power Disconnect the base backplane FC AL cable A and B from the motherboard at connectors A FCALIN and B FCALOUT Chapter 2 Servicing the Motherboard Side Components 73 5 Remove the Gigabit Ethernet housing from the rear panel Remove the two Phillips screws securing the housing to the chassis rear panel 74 Sun Fire 880 Server Service Manual April 2002 6 Remove the 15 M4 Phillips screws se
132. ebus 1 rsc control l car pci 9 700000 ebus 1 trol 1 3062f8 RSC d ci 9 ebus mc l ower management controller pci 9 700000 ebus 1 p 300700 P t troll ci 9 ebus 1 gpio l uper subsystem pci 9 700000 ebus 1 gpio 1 300600 Super I O subsyst ci 9 ebus 1 rtc l ea ime cloc pci 9 700000 ebus 1 rt 300070 Real ti lock ci 9 ebus 1 i2c 1 segmen pci 9 700000 ebus 1 i2 500030 Te t 11 NVRAM ci 9 ebus 1 i2c 1 e segments s p i 9 700000 eb 1 i2c 1 50002 12c 6 10 FRU PROMs ci 9 ebus c 1l oo us controller pci 9 700000 ebus 1 bb 500000 Boot b troll pci 9 700000 ebus 1 i2c 1 30 I C segment 5 envrironmental pci 9 ebus 1 i2c 1 2e segmen s pci 9 700000 ebus 1 i2 2 I C t o 4 FRU PROMs pci 9 700000 ebus 1 power l 30002e pci 9 700000 ebus 1 bbc l 0 Boot bus controller ci 9 ebus ashprom o enBoo pci 9 700000 ebus 1 flashp 0 0 OpenBoot PROM pci 9 700000 ebus 1 i2c 1 500030 idprom 0 a0 NVRAM SEEPROM pci 9 700000 ebus 1 i2c 1 500030 nvram 0 a0 pci 9 700000 ebus 1 i2c 1 50002e temperature 4 56 MAX1617 die thermal sensor MDR8 5 pci 9 700000 ebus 1 i2c 1 50002e temperature 4 54 MAX1617 die thermal sensor MDR8 4 pci 9 700000 ebus 1 i2c 1 50002e temperature 4 52 MAX1617 die thermal sensor MDR8 3 pci 9 700000 ebus 1 i2c 1 50002e fru 4 a2 FRU SEEPROM CPU Memory board D pci 9 700000 ebus 1 i2c 1 50002e fru 4 a0 FRU SEEPROM CPU Memory board C pci 9 700000 ebus 1 i2c 1 50002e fru 3 ae FRU SEEPROM CPU7
133. ect the cable to fan tray 6 The primary motherboard fan tray occupies slot 5 The fan tray numbers are stamped into the chassis sheet metal at the base of each fan tray Note Ensure that the fan tray cable is not in the path of the fan tray that you will install Chapter 2 Servicing the Motherboard Side Components 59 Note When both motherboard fan trays are not operational in a running Sun Fire 880 system the environmental monitoring software generates warning messages that the fan trays are removed If an operational fan tray is not installed quickly the system may initiate a thermal shutdown During motherboard fan tray hot plug procedures to avoid these messages and potential cooling issues resulting in a system thermal shutdown reconnect the motherboard fan tray cables for functional fans as soon as possible 2 Align the fan tray to be installed with its plastic guide in the chassis 3 Slide the fan tray into the chassis 4 If you disconnected the cable to fan tray 6 to install fan tray 5 reconnect the cable to fan tray 6 Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fan in the populated fan tray is still spinning 5 Tighten the captive screw on the fan tray 60 Sun Fire 880 Server Service Manual April 2002 6 Connect the motherboard fan tray cable to its connector What Next To reassemble the system complete this task m
134. ecure the bezel to the system front What Next To reassemble the system complete this task m How to Close a Side Door on page 24 Chapter 4 Removing and Installing Miscellaneous Assemblies 161 162 Sun Fire 880 Server Service Manual April 2002 CHAPTER 5 Removing and Installing Storage Devices This chapter describes how to remove and install storage devices For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 329 The following tasks are covered in this chapter How to Remove a Disk Drive on page 164 How to Install a Disk Drive on page 167 How to Remove a DVD ROM or Tape Drive on page 170 How to Install a DVD ROM or Tape Drive on page 174 163 164 How to Remove a Disk Drive Before You Begin The system s disk drive hot plug feature lets you remove a disk drive without shutting down the operating system or turning off the system power For more information about disk drives see the Sun Fire 880 Server Owner s Guide For more information about hot plugging see a About Hot Pluggable and Hot Swappable Components on page 7 Note PCI and disk hot plug operations are not supported when the system ok prompt is displayed You can only perform these hot plug operations while the operating system is running Note You need a system console in order to perform disk hot plug operati
135. eding error message POST reports memory errors by indicating the location J number of the failing DIMM Use the following diagram to identify the location of a failing DIMM according to J number Chapter 8 Diagnostics and Troubleshooting 261 STi Sa S 320 30 20 SE 00 390 900 D a SS po 000 ot SIA 900 100 790 yt J2 262 Sun Fire 880 Server Service Manual April 2002 Displaying a Summary of POST Results POST results are saved across power cycles To display the results of POST testing type show post results at the ok prompt The following is a sample of show post results output 2 ok show post results CPUO0 Memory OK CPU1 Memory OK CPU2 Memory OK CPU3 Memory OK CPU4 Memory OK CPUS Memory OK CPU6 Memory OK CPU7 Memory OK Schizoo OK Schizol OK BBCO OK BBC1 OK RIO OK FCAL OK GEM OK SCSI OK Ethernet OK USB OK RSC OK GPTwo Slots OK PCI Slots OK ok The failed status of a device is maintained until POST diagnostics are run again and the faulty device passes If for some reason you want to override a failed status set diag level to off and rerun the diagnostics With diag level set to off no tests are run and POST indicates a passed status for all devices ok setenv diag level off ok reset all Chapter 8 Diagnostics and Troubleshooting 263 264 About OpenBoot Diagnostics OpenBoot Diagnostics code resides in the OpenBoot PROM
136. egin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Identify the fan tray that you want to remove The primary I O fan tray is in slot 3 For information about I O fan tray LEDs see About Fan Tray LEDs on page 349 84 Sun Fire 880 Server Service Manual April 2002 2 Loosen the two captive Phillips screws securing the fan tray to the brackets 3 Slide the fan tray out from the brackets Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fans in the populated fan tray are spinning What Next Note During a hot swap operation after you remove a fan tray or power supply wait for an acknowledgement message on the system console before installing a replacement part otherwise the environmental monitoring software will not recognize the new device and false error conditions will result To replace the I O fan tray complete this task a How to Install an I O Fan Tray on page 86 To reassemble the system complete this task a How to Close a Side Door on page 24 Chapter 3 Servicing the Input Output Board Side Components 85 86 How to Install an I O Fan Tray All fan trays feature a hot swap capability You can
137. en kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Batterien auslaufsichere Bleiakkumulatoren Produkt Nr TLC02V50 f r portable Stromversorgung Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht besteht Explosionsgefahr Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen Nicht demontieren und nicht versuchen die Batterie au erhalb des Ger ts zu laden Batterie nicht ins Feuer werfen Ordnungsgem f entsprechend den vor Ort geltenden Vorschriften entsorgen Achtung Die Ger te Sun Fire 880 enthalten Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Abdeckung besteht die Gefahr von Achtung Bei Betrieb des Systems ohne obere Stromschlag und Systemsch den Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Warnung Die Verwendung
138. ep it in a secure place 6 Sun Fire 880 Server Service Manual April 2002 About Hot Pluggable and Hot Swappable Components Sun Fire 880 systems feature a variety of hot pluggable and hot swappable components Hot pluggable components are components that you can install or remove while the system is running without affecting the rest of the system s capabilities However in many cases you must prepare the operating system prior to the hot plug event by performing certain system administration tasks Hot pluggable components that require no such preparation are called hot swappable components These components can be removed or inserted at any time without preparing the operating system in advance While all hot swappable components are hot pluggable not every hot pluggable component is hot swappable Sun Fire 880 hot pluggable components fall into three basic groups m Fan trays and power supplies m Disk drives m PCI cards Each group is discussed in more detail in the sections that follow Note PCI and disk hot plug operations are not supported when the system ok prompt is displayed You can only perform these hot plug operations while the operating system is running Caution The RSC card is not a hot pluggable component Before installing or removing an RSC card you must power off the system and disconnect all AC power cords Fan Trays and Power Supplies Sun Fire 880 fan trays and power supplies are ho
139. er free of the CPU Memory board shroud 2 Identify the memory module that you want to remove Chapter 2 Servicing the Motherboard Side Components 43 3 Push down on the ejection levers at each end of the memory module until the memory module pops out of its socket Apply even pressure on both levers 4 Grasp the top corners of the memory module and pull it up and out of its socket 5 Place the memory module on an antistatic mat 44 Sun Fire 880 Server Service Manual April 2002 6 If you are not installing replacement memory modules immediately replace the plastic cover on the CPU memory module To fully engage the tabs on the cover push both tabs at the same time until you hear a click What Next To replace a memory module complete this task a How to Install a Memory Module on page 46 To reassemble the system complete these tasks a How to Install a CPU Memory Board on page 37 a How to Close a Side Door on page 24 If you are not replacing the part right away you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the configuration change See a How to Initiate a Reconfiguration Boot on page 11 Chapter 2 Servicing the Motherboard Side Components 45 46 How to Install a Memory Module Before You Begin Complete these tasks Read the section About Memory Modules on page 226 How to Po
140. er half of the disk cage m How to Remove an I O Fan Tray on page 84 you must remove each fan tray What to Do Disconnect the base expansion cable P43 and P2 from the expansion backplane at connectors J0100 and J0801 For cable connector locations see Cable Connector Locations on page 220 Disconnect the two disk status flex circuit cables from the expansion backplane at connectors J01000 and J01001 Disconnect the I C cable P20 from the expansion backplane at connector J0800 Disconnect the FC AL data cables A and B from the expansion backplane at connectors A J0201 and B J0200 Disconnect the FC AL data cables D and C from the expansion backplane at connectors D J01101 and C J01100 Sun Fire 880 Server Service Manual April 2002 6 10 11 Remove the three Phillips screws and nylon washers securing the expansion backplane to the disk cage Save the screws and washers to reinstall the replacement backplane Remove the backplane from the system Place the expansion backplane on an antistatic mat If you are not immediately replacing the expansion backplane install an FC AL backplane filler panel if you have one on the disk cage a Align the filler panel screw holes with the holes on the disk cage b Fasten the three Phillips screws that secure the filler panel to the backplane If you are not immediately replacing the expansion FC AL backplane disconnect
141. erve the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions Caution Hot surface Avoid contact Surfaces are hot and may cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system 370 Sun Fire 880 Server Service Manual April 2002 Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Prod
142. es from the top of the filler panel and rotate the clip outward b Slide the filler panel out from the rear panel Chapter 3 Servicing the Input Output Board Side Components 93 3 Insert the PCI card into the appropriate slot on the I O board T O RTO RET ETO 2 AY 2 A f ia If you are installing a PCI long card a Insert the faceplate side of the PCI card into the appropriate opening on the rear panel At the same time insert the other end of the card into the corresponding groove on the PCI card bracket b Push the card into the slot on the I O board until it is fully seated If you are installing a PCI short card a Align the faceplate side of the PCI card with the appropriate opening on the rear panel b Push the card into the slot on the I O board until it is fully seated 94 Sun Fire 880 Server Service Manual April 2002 4 Rotate the PCI retaining clip over the back of the PCI card faceplate until it snaps into place 5 If necessary connect any internal cables to the PCI card s internal connectors 6 If necessary connect any external cables to the PCI card What Next To reassemble the system complete this task m How to Close a Side Door on page 24 Chapter 3 Servicing the Input Output Board Side Components 95 96 Note If you are installing a PCI card as part of a hot plug procedure you must issue software commands to reconfigure the operating environment after
143. ested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 806 6597 11 of your document in the subject line of your email Preface xix xx Sun Fire 880 Server Service Manual April 2002 CHAPTER 1 Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedures Note Except for removing and installing power supplies and disk drives this system must be serviced by qualified service personnel Please be sure to keep the following guidelines in mind Internal disk drives and certain qualified PCI cards are hot pluggable For more information about hot plugging see About Hot Pluggable and Hot Swappable Components on page 7 All redundant power supplies and fan trays feature a hot swap capability You can remove and replace a power supply or faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 For the servicing of any other parts internal to the system you must first power off the system See How to Power Off the System on page 5 The following tasks are covered in this chapter How to Power On the System on page 2 How to Power Off the System on page 5 About Hot Pluggable and H
144. et hub also has the link test function enabled This problem applies only to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE T networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function Use the test command to test an individual network device At the ok prompt type test and the full path name of the device as shown in the following example ok test pci 9 700000 network 1 1 If you connect the system to a network and the network does not respond use the OpenBoot PROM command watch net al1 to display conditions for all network connections ok watch net all Chapter 8 Diagnostics and Troubleshooting 311 For most PCI Ethernet cards the link integrity test function can be enabled or disabled with a hardware jumper on the PCI card which you must set manually See the documentation supplied with the card For the standard TPE I O board port the link test is enabled or disabled through software as shown below Note Some hub designs permanently enable or disable the link integrity test through a hardware jumper In this case refer to the hub installation or user manual for details of how the test is implemented Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet inter
145. et to off OpenBoot Diagnostics returns a passed status for all self tests but no testing is performed min Performs minimal testing of core device functions max Performs maximum testing of device functions diag passes n Specifies the number of consecutive executions 1 of OpenBoot Diagnostics tests that are run from the OpenBoot Diagnostics menu The maximum value for diag passes is gt 1 000 000 Note The variable diag passes has no effect outside the OpenBoot Diagnostics Menu See OpenBoot ok Prompt Commands on page 268 Chapter 8 Diagnostics and Troubleshooting 265 Variable Setting or Keyword Description Default diag script Determines which OpenBoot Diagnostics tests normal are run automatically after the reset event specified by the variable diag trigger normal Tests all the devices shipped with a base system all Executes all available self tests including tests on plug in cards Same as executing test all from the ok prompt none No diagnostic self tests are run diag switch Toggles the system between diagnostic mode false and nondiagnostic mode true Sets the system in diagnostic mode false Sets the system in nondiagnostic mode diag trigger power reset error reset soft reset none Specifies the reset event that will cause OpenBoot Diagnostics tests to run automatically Note The OpenBoot Diagnostics tests to be run are specified by the variable diag script Runs OpenBoot Diagn
146. f processor 0 as of 04 11 01 12 03 45 Processor has been on line since 04 11 01 10 53 03 The sparcv9 processor operates at 750 MHz and has a sparcv9 floating point processor Status of processor 2 as of 04 11 01 12 03 45 Processor has been on line since 04 11 01 10 53 05 The sparcv9 processor operates at 750 MHz and has a sparcv9 floating point processor Sun Fire 880 Server Service Manual April 2002 OpenBoot show devs Command If you are working from the ok prompt you can use the OpenBoot show devs command to list the devices in the system configuration The following is sample show devs output for a Sun Fire 880 server configured with a full complement of CPU Memory boards DIMMs power supplies and FC AL disk backplanes The system also includes a Sun StorEdge Dual Fibre Channel Host Adapter card to drive Loop B of the FC AL mass storage subsystem The show devs output displays the device tree for the system Helpful descriptions for most of the devices are provided to the right of the sample output ok show devs pci 9 600000 PCI Bus C Slots 7 and 8 pci 9 700000 PCI Bus D Slots 4 5 6 RIO ASIC pci 8 600000 PCI Bus A FC AL Gigabit Ethernet pci 8 700000 PCI Bus B Slots 0 3 SCSI controller memory controller 7 400000 Memory controller CPU7 Slot D SUNW UltraSPARC III 7 0 CPU7 Slot D memory controller 6 400000 Memory controller CPU6 Slot C SUN
147. face or for a PCI based Ethernet interface you must first know the device name of the desired Ethernet interface To list the device name 1 Shut down the operating system and take the system to the ok prompt 2 Determine the device name for the desired Ethernet interface a Type ok show devs b In the show devs listing find the device name for the desired Ethernet interface The device name is pci 9 700000 networke 1l 1 for the Fast Ethernet interface For a PCI based Ethernet interface the device name may appear similar to the following pci 8 700000 pci 2 SUNW hme 0 1 Solution 1 Use this method while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 312 Sun Fire 880 Server Service Manual April 2002 Reboot the system when convenient to make the changes effective Solution 2 Use this alternative method when the system is already at the OpenBoot prompt At the ok prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device name Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true Reboot the system to make the changes effective Power On Failure Symptom The system attempts to p
148. ff Off Blinking On Off Off Irregular Off Off Blinking On On Off Off Off On Slot power is off A disk drive can be safely inserted as part of a hot plug operation Disk drive is spinning up or down Disk drive is being configured or unconfigured during a hot plug operation Disk drive is up to speed and operating normally Disk drive is experiencing read or write activity Disk drive has encountered a fault Disk drive can be safely removed as part of a hot plug operation For more information about disk drives see the Sun Fire 880 Server Owner s Guide For more information about hot plug operations see About Hot Pluggable and Hot Swappable Components on page 7 352 Sun Fire 880 Server Service Manual April 2002 About Gigabit Ethernet LEDs Four LEDs provide status information for the Gigabit Ethernet port The LEDs are located above the Gigabit Ethernet port on the system rear panel as shown below The following table describes the function of each LED Label Name LED Function RX Receive Activity Indicates data activity on the receive channel TX Transmit Activity Indicates data activity on the transmit channel FDX Full Duplex Indicates that the Gigabit Ethernet interface is operating in Full Duplex mode Link Link Present Indicates that a link is established with a link partner Appendix B System LEDs 353 354 Sun Fire 880 Server Service Manual April 2002 APPENDIX C C
149. following table Note that diag level and diag script must be set to any valid value other than none For more information see OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 Reset Event OpenBoot Diagnostics Runs Automatically If Any power on reset including RSC initiated power on resets Any automatic reset triggered by a hardware error including all operating system panics and watchdog reset events Any user initiated reset event The front panel keyswitch is set to the Diagnostics position OR diag switch is set to true and diag trigger is set to any setting other than none diag switch is set to true and diag trigger is set to error reset or soft reset diag switch is set to true and diag trigger is set to soft reset Sun Fire 880 Server Service Manual April 2002 The setting for diag script determines which tests are run at the reset event specified by diag trigger Valid settings for diag script are m normal Tests all devices shipped with a base system m all Executes all available self tests including tests on plug in cards a none No diagnostic self tests are run See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for information about the settings for diag script The following sample output shows the results of OpenBoot Diagnostics tests when the variable diag level is set to max diag script is set to normal and no test args
150. fore You Begin Note PCI cards are hot pluggable provided the system is running a version of the Solaris operating environment that supports PCI card hot plug operations See the Sun Fire 880 Server Product Notes for important information about PCI card hot plug support Note If you are installing a PCI card as part of a hot plug procedure you must perform preliminary software commands to prepare the system before installing the card In addition certain other system requirements must be met in order for hot plug operations to succeed For more details about PCI card hot plug procedures and system requirements see About Hot Pluggable and Hot Swappable Components on page 7 and your Sun Fire 880 Dynamic Reconfiguration User s Guide Note PCI and disk hot plug operations are not supported when the system ok prompt is displayed You can only perform these hot plug operations while the operating system is running If you are not performing a hot plug procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Identify the slot into which you want to install the PCI card 92 Sun Fire 880 Server Service Manual April 2002 2 Remove the PCI filler panel from the back of the system a Pinch the PCI card retaining clip until it releas
151. h the connectors on the power distribution board shocking the system Also do not engage and disengage the supply in rapid succession Rapid seating and unseating of power supplies will result in false error conditions A Caution If you are hot plugging a redundant supply take care to avoid jarring or 4 Tighten the two captive screws that secure the power supply to the chassis 156 Sun Fire 880 Server Service Manual April 2002 5 Connect the AC power cord to both the power supply and a dedicated AC power outlet Insert the female end of the power cord through the strain relief tie wrap loop located to the right of the supply Tighten the tie wrap to secure the connection What Next If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Chapter 4 Removing and Installing Miscellaneous Assemblies 157 How to Remove the System Status Assembly Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Remove the removable media assembly bezel from the system Remove the two Phillips screws securing the bezel to the front of the sy
152. hannel Host Adapter card from the I O board Hold the card by the faceplate and its opposite edge and pull up while carefully rocking the card from end to end until it is freed from its slot Caution Do not apply excessive force to one end or one side of the card Doing so could damage the card 5 Place the card on an antistatic mat 6 If you are not immediately replacing the Sun StorEdge PCI Dual Fibre Channel Host Adapter card install a PCI filler panel into the system rear panel a Slide a PCI filler panel into the slot on the system rear panel Chapter 3 Servicing the Input Output Board Side Components 107 b Rotate the PCI retaining clip over the back of the filler panel until it snaps into place 7 If you are not immediately replacing the card remove the Sun StorEdge PCI Dual Fibre Channel Host Adapter FC AL cable from the system a Disconnect the FC AL cable D and C from connectors D and C on the base FC AL backplane b Remove the cable from the three tie wraps on the chassis power bay What Next To replace the Sun StorEdge PCI Dual Fibre Channel Host Adapter card complete this task m How to Install the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card on page 110 108 Sun Fire 880 Server Service Manual April 2002 To reassemble the system complete this task a How to Close a Side Door on page 24 If you are not immediately replacing the Sun StorEdge PCI Dual Fibre Channe
153. he environmental error messages are displayed on the system console if one is attached and logged in the var adm messages file Sun Fire 880 Server Service Manual April 2002 Message Type Description CRITICAL HIGH TEMPERATURE Temp Temperature Sensor CRITICAL LOW T EMP ERATURE DET Temp Temperature Sensor WARNING HIGH T ECTED EMP ERATURE DET Temp Temperature Sensor ECTED WARNING LOW TEMPERATURE DETECTED Temp Temperature Sensor ETECTED Critical Critical Warning Warning Indicates that the temperature measured at Temperature Sensor has exceeded the critical threshold This message is displayed briefly and then followed by the shutdown message The system will be shutting down in one minute After one minute the system automatically shuts down Note Output from the prtpicl v command shows the high temperature critical threshold for each component See the prtpicl man page for information Indicates that the temperature measured at Temperature Sensor has fallen below the critical threshold This message is displayed briefly and then followed by the shutdown message The system will be shutting down in one minute After one minute the system automatically shuts down Note Output from the prtpicl v command shows the low temperature critical threshold for each component See the prtp
154. he RSC Card on page 97 How to Install the RSC Card on page 101 How to Remove the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card on page 105 How to Install the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card on page 110 How to Remove the PCI Internal LED Flex Circuit on page 115 How to Install the PCI Internal LED Flex Circuit on page 117 How to Remove the PCI External LED Flex Circuit on page 119 How to Install the PCI External LED Flex Circuit on page 121 How to Remove the I O Fan LED Flex Circuit on page 123 How to Install the I O Fan LED Flex Circuit on page 125 How to Remove the System SEEPROM on page 127 How to Install the System SEEPROM on page 129 How to Remove the I O Board on page 131 How to Install the I O Board on page 140 83 How to Remove an I O Fan Tray Caution At least one CPU fan tray one I O fan tray and one motherboard fan tray must be installed and operating to ensure proper system cooling otherwise the system will initiate an automatic thermal shutdown All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 For more information about I O fan trays see About Fan Trays on page 237 Before You B
155. he system However the RSC card continues to operate using the system s 5 volt standby power Chapter 1 Preparing to Service the System 15 16 About Setting Up a Console To install your server or to diagnose problems you need some way to enter system commands and view system output There are four ways to do this 1 Attach an ACSII character terminal to serial port A You can attach a simple terminal to serial port A For instructions see How to Attach an Alphanumeric Terminal on page 17 2 Establish a tip connection from another Sun system For information about establishing a tip connection see the OpenBoot 4 x Command Reference Manual An online version of the manual is included with the OpenBoot Collection AnswerBook that ships with Solaris software 3 Install a local graphics console on your server The server is often shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on a server you must install a graphics frame buffer card in a PCI slot and attach a monitor mouse and keyboard to the appropriate rear panel ports For detailed instructions see How to Configure a Local Graphics Console on page 19 4 Set up a Remote System Control RSC console RSC is a remote server management tool that lets you monitor and control your server over modem lines or over a network RSC provides remote system administration for geographical
156. hot plugging the disk drive after disconnecting it from the backplane allow 30 seconds or so for the drive to spin down completely before removing it from the system 7 Holding the drive by the handle carefully slide it out of the drive bay Chapter5 Removing and Installing Storage Devices 165 8 Place the drive on an antistatic mat 9 If you are performing a hot plug operation complete the software part of the removal procedure See About Hot Pluggable and Hot Swappable Components on page 7 What Next To reassemble the system complete this task a How to Install a Disk Drive on page 167 166 Sun Fire 880 Server Service Manual April 2002 How to Install a Disk Drive Before You Begin The system s disk drive hot plug feature lets you remove a disk drive without shutting down the operating system or turning off the system power For more information about disk drives see the Sun Fire 880 Server Owner s Guide For more information about hot plugging see a About Hot Pluggable and Hot Swappable Components on page 7 Note PCI and disk hot plug operations are not supported when the system ok prompt is displayed You can only perform these hot plug operations while the operating system is running Note You need a system console in order to perform disk hot plug operations For additional details see About Setting Up a Console on page 16 Complete this task a How to
157. ical Specifications 364 Reference for Environmental Requirements 365 Reference for Agency Compliance Specifications 366 Reference for Clearance and Service Access Specifications 366 Safety Precautions 369 Contents xiii xiv Sun Fire 880 Server Service Manual April 2002 Preface The Sun Fire 880 Server Service Manual provides detailed procedures that describe the removal installation and replacement of serviceable parts and options in the Sun Fire 880 server This service manual also includes information about diagnostics and maintenance of the system This book is written for technicians system administrators qualified Sun service providers and advanced computer system end users who have experience troubleshooting and replacing server hardware This manual presents information in a modular format designed to answer the type of questions that you might ask while servicing the Sun Fire 880 server Typically the modules cover specific tasks for a service related procedure for a specific component Service providers who would like more general information about the system should refer to the appropriate chapter or section in the Sun Fire 880 Server Owner s Guide XV How This Book Is Organized The chapters in this manual contain a series of related service tasks Using the table of contents or the task list on the first page of each chapter you can quickly find the procedure you need to perform a specific task
158. icl man page for information Indicates that the temperature measured at Temperature Sensor has exceeded the warning threshold If the temperature continues to rise and exceeds the critical threshold the system issues the CRITICAL HIGH TEMPERATURE Warning and the shut down message Note Output from the prtpicl command shows the high temperature warning threshold for each component See the prtpicl man page for information Indicates that the temperature measured at Temperature Sensor has fallen below the warning threshold If the temperature continues to fall and goes below the critical threshold the system issues the CRITICAL LOW TEMPERATURE warning and the shut down message Note Output from the prtpicl command shows the low temperature warning threshold for each component See the prtpicl man page for information Chapter 8 Diagnostics and Troubleshooting 327 Message Type Description WARNING Device Device failure Warning detected WARNING Fan missing id Fan Warning WARNING Power supply overcurrent Warning detected WARNING Only 1 Power Supply in system ADD 2nd Power Supply WARNING Power Supply at 95 current Remove some load WARNING Secondary fan failure Warning device Device Device Device inserted Advisory Device Device removed Advisory Device Device OK Advisory Device Power Supply unplugged Advisory Device Power Supply plugged in Disk Error Reported
159. ide Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove a Disk Drive on page 164 you must remove all the disk drives from the disk cage m How to Remove an I O Fan Tray on page 84 you must remove both I O fan trays a How to Remove a CPU Fan Tray on page 50 a How to Remove the CPU Fan Status Assembly on page 62 What to Do Remove the lower I O fan tray bracket a Disconnect the fan status cable P27 from the back of the I O fan flex circuit Chapter6 Removing and Installing Backplanes and Cables 193 b Remove the two Phillips screws securing the lower I O fan tray bracket to the centerplane c Rotate the lower I O fan tray bracket out from the system d Place the bracket on an antistatic mat 2 Disconnect the following cables from each backplane installed For cable connector locations see Cable Connector Locations on page 220 a Base expansion cable and or base backplane power cable from the backplane at connectors J0100 and J0801 b C cable from the backplane at connector J0800 c If a Sun StorEdge PCI Dual Fibre Channel Host Adapter card is connected to the base backplane the FC AL data cables from the base backplane at connectors C J01100 and D J01101 194 Sun Fire 880 Server Service Manual April 2002 3 Remove the I O side fender from the system a Remove the Phillips screw from the top of the fender b Holding the fron
160. ides three ports that are accessible through an opening in the system rear panel a 10 Mbps Ethernet port via an R J45 twisted pair Ethernet TPE connector m 56 Kbps modem port via an RJ 11 connector a EJA 232D serial port via an RJ 45 connector Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information on a remote console If the operating system is down RSC can automatically notify you of any power failures hardware failures or other important events that may be occurring on your server RSC Capabilities RSC software provides the following system administration capabilities m Access Solaris and OpenBoot PROM console functions remotely via the modem and Ethernet ports on the RSC card a Run power on self test POST and OpenBoot Diagnostics from a remote console a Remotely monitor server environmental conditions such as fan temperature and power supply status even when the server is offline m View a graphical representation of the server s front panel including keyswitch position and LED states m Receive notification of server problems via e mail or pager even in the event of a power failure Sun Fire 880 Server Service Manual April 2002 m Perform remote server reboot power on and power off functions on demand m Access a detailed log of RSC events command history and detected errors RS
161. ie caliente Evite el Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Segun el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes simbolos 376 Sun Fire 880 Server Service Manual April 2002 sistema O Apagado Elimina la alimentaci n de CA del En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n Para asegurar la fiabilidad de 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo maximo de 70Db A Precauci n De acuerdo con la norma DIN 45 Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexion del cable de alimentaci n el ctrica dise a
162. ight et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook AnswerBook2 docs sun com OpenBoot SunSwift Sun Enterprise SYMON SunVTS Java et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun
163. installing the new card For more details about PCI card hot plug procedures and system requirements see About Hot Pluggable and Hot Swappable Components on page 7 and your Sun Fire 880 Dynamic Reconfiguration User s Guide If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Sun Fire 880 Server Service Manual April 2002 A How to Remove the RSC Card Note The RSC card is not a hot pluggable component You must shut down the system and disconnect all the power cords from the system before performing this procedure Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Caution The system supplies hazardous voltage to the Remote System Control RSC card even when the system is powered off To avoid pe
164. ion ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention les produits Sun sont con us Attention tous les cordons d alimentation AN n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Attention le commutateur d alimentation Batterie au lithium Attention sur les cartes CPU Sun une AN batterie au lith
165. ion backplane e I C cable P20 to connector J0800 on the expansion backplane The expansion backplane LC cable is part of a cable assembly that includes the base backplane LC cable that is already connected to the base backplane The expansion backplane end of the cable is ganged with a group of cables running through the cable guides on the chassis centerplane and must be freed from the uppermost cable guide so that it can reach the expansion backplane I FR you are replacing the expansion FC AL backplane connect the following cables a FC AL data cable F and E from connectors F J0501 and E J0500 on the base backplane to connectors A J0201 and B J0200 on the expansion backplane b Base expansion cable P2 and P43 to connectors J0801 and J0100 on the expansion backplane c I C cable P20 to connector J0800 on the expansion backplane Connect the Loop B FC AL data cable H and G to connectors H J01103 and G J01102 on the base backplane and to connectors C J01100 and D J01101 on the expansion backplane Connect the two disk status flex circuit cables to the expansion backplane at connectors J01000 and J01001 What Next To reassemble the system complete these tasks a How to Install a Disk Drive on page 167 a How to Install an I O Fan Tray on page 86 a How to Close a Side Door on page 24 If you installed this part as a new option you need to perform a reconfiguration boot in order fo
166. ircuit Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Disconnect the PCI external status cable P24 from the back of the PCI external LED flex circuit 2 Remove the six Phillips screws securing the flex circuit to the rear panel 3 Remove the flex circuit from the rear panel Chapter 3 Servicing the Input Output Board Side Components 119 4 Place the flex circuit on an antistatic mat What Next To replace the PCI external LED flex circuit complete this task a How to Install the PCI External LED Flex Circuit on page 121 120 Sun Fire 880 Server Service Manual April 2002 How to Install the PCI External LED Flex Circuit Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Position the PCI external LED flex circuit on the rear panel 2 Replace the six Phillips screws that secure the flex circuit to the rear panel Chapter 3 Servicing the Input Output Board Side Components 121 3 Connect the PCI external status cable P24 to the connector on the back of the flex circuit What Next To reassemble the system complete this task a How to Close a Side Door on page 24 122 Sun Fire 880 Server Service Manual April 2002 How to Remove the I O Fan LED Flex Circuit
167. ire 880 Server Service Manual April 2002 How to Install the RSC Card Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do Caution The system supplies hazardous voltage to the Remote System Control RSC card even when the system is powered off To avoid personal injury or damage to the RSC card you must disconnect the AC power cord s before servicing the RSC card Chapter 3 Servicing the Input Output Board Side Components 101 1 Locate the slot for the RSC card near the bottom of the system I O board Note Make sure to install the RSC card into the RSC slot Although the RSC card can physically fit in a PCI slot it will not function if installed there 2 Insert the RSC card into its slot on the system I O board 102 Sun Fire 880 Server Service Manual April 2002 a Insert the faceplate end of the card into the appropriate opening in the rear panel b Insert the opposite end of the card into the appropriate card guide so that the RSC card is aligned evenly with the connectors on the I O board c Push the card into the connectors on the system I O board Apply even pressure along the edge of the card 3 Secure the RSC card faceplate to the rear panel with the Phillips screw Chapter 3 Servicing the Input Output Board Side Components 103 4 Connect the Ethernet serial and or modem cable
168. it Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Disconnect the PCI internal status cable P37 from the back of the PCI internal LED flex circuit Chapter 3 Servicing the Input Output Board Side Components 115 2 Remove the three Phillips screws securing the flex circuit to the PCI card bracket and pull the flex circuit from the system 3 Place the flex circuit on an antistatic mat What Next To replace the PCI internal LED flex circuit complete this task a How to Install the PCI Internal LED Flex Circuit on page 117 116 Sun Fire 880 Server Service Manual April 2002 How to Install the PCI Internal LED Flex Circuit Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Align the PCI internal LED flex circuit with the PCI card bracket Chapter 3 Servicing the Input Output Board Side Components 117 2 Replace the three Phillips screws that secure the flex circuit to the bracket 3 Connect the PCI internal status cable P37 to the connector on the back of the flex circuit What Next To reassemble the system complete this task a How to Close a Side Door on page 24 118 Sun Fire 880 Server Service Manual April 2002 How to Remove the PCI External LED Flex C
169. ium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces rempla ables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Bloc batterie Attention Les unit s Sun Fire 880 AN contiennent une batterie tanche au plomb produits nerg tiques portatifs n TLC02V50 Il existe un risque d explosion si ce bloc batterie est manipul de fa on erron e ou mal mis en place Ne remplacez ce bloc que par un bloc batterie Sun Microsystems du m me type Ne le d montez pas et n essayez pas de le recharger hors du syst me Ne faites pas br ler la batterie mais mettez la au rebut conform ment aux r glementations locales en vigueur Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le syst me sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette pr caution on encourt des risques de blessures corporelles et de d g ts mat riels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la class
170. keywords are specified Running diagnostics script obdiag normal Testing pci 8 600000 network 1 Testing pci 8 600000 SUNW qlc 2 Testing pci 9 700000 ebus 1 i2c 1 2e Testing pci 9 700000 ebus 1 i2c 1 30 Testing pci 9 700000 ebus 1 i2c 1 50002e Testing pci 9 700000 ebus 1 i2c 1 500030 Testing pci 9 700000 ebus 1 bbc l 0 Testing pci 9 700000 ebus 1 bbc 1 500000 Testing pci 8 700000 scsi 1 Testing pci 9 700000 network l 1 Testing pci 9 700000 usbe 1 3 Testing pci 9 700000 ebus 1 gpio 1 300600 Testing pci 9 700000 ebus 1 serial 1 400000 Testing pci 9 700000 ebus 1 pmc 1 300700 Testing pci 9 700000 ebus 1 rtc 1 300070 ok OpenBoot Diagnostics runs automatically without operator intervention under the conditions described above However you can also run OpenBoot Diagnostics in an interactive mode and specify which tests you want to perform OpenBoot Diagnostics tests can be executed interactively in the following ways m From the ok prompt you can use either the test or test all command to test a particular device See test Command on page 269 and test all Command on page 270 m From the obdiag gt prompt you can use the OpenBoot Diagnostics menu commands to execute the self tests of the devices included in the OpenBoot Diagnostics menu The following procedure describes how to run OpenBoot Diagnostics interactively from the obdiag gt prompt Chapter 8 Diagnostics and Troubleshooting
171. kte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Nicht alle Netzkabel haben die AN gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an h Achtung Ihr Sun Ger t wird mit einem Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Lithiumbatterie Achtung CPU Karten von Sun verf gen AN ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodier
172. l 2002
173. l Arbitrated Loop FC AL controller and FC AL subsystem Loop A Tests RSC hardware including RSC serial and Ethernet ports To run the external loopback test on the TPE port you must have a TPE loopback connector attached to the TPE port and specify the test args keyword loopback The Sun part number for the TPE loopback connector is 501 2965 01 To run the external loopback test on the GBE port you must have a GBE loopback connector attached to the GBE port and specify the test args keyword loopback This connector consists of looping back one end of the optical connector to the other end using any standard optical cable To run external loopback tests on the RSC Ethernet port e Variable diag level must be set to max e Variable test args string must specify the keyword loopback RSC Ethernet port must be connected to a 10 Mbyte hub To run external loopback tests on the RSC serial port e Variable diag level must be set to max e Variable test args string must specify the keyword loopback 274 Sun Fire 880 Server Service Manual April 2002 Device Description of Device Self Test Special Considerations rtc 1 300070 scsi l serial 1 400000 usb 1 3 Tests the registers of the real time clock and then tests the interrupt rates Tests the on board SCSI controller and SCSI bus subsystem for internal removable media devices Checks associated registers and performs a DMA tr
174. l Host Adapter card you need to perform a reconfiguration boot to reflect the new system configuration For further information see a How to Initiate a Reconfiguration Boot on page 11 Chapter 3 Servicing the Input Output Board Side Components 109 110 How to Install the Sun StorEdge PCI Dual Fibre Channel Host Adapter Card For information about FC AL host adapters see your Sun Fire 880 Server Owner s Guide Note Do not use the internal port of the Sun StorEdge PCI Dual Fibre Channel Host Adapter card to connect to the Loop A port of the FC AL disk backplane You must connect the card s internal port to Loop B only Note If the internal port of your Sun StorEdge PCI Dual Fibre Channel Host Adapter card is connected to the Loop B port of an FC AL disk backplane you must not use the card s external Port 1 Connecting Port 1 to external devices under these circumstances is considered an unsupported configuration In this case use only Port 2 to connect to external devices Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Locate the PCI slot for the Sun StorEdge PCI Dual Fibre Channel Host Adapter card Note For optimal performance install the Sun StorEdge PCI Dual Fibre Channel Host Adapter card into a 66 MHz PCI slot slot 7
175. ler PCI slots 0 1 pci 9 700000 ebus 1 i2c 1 30 rscrtc 0 d0 pci 9 700000 ebus 1 i2c 1 30 fru 0 ae pci 9 700000 ebus 1 i2c 1 30 fru 0 ac pci 9 700000 ebus 1 i2c 1 30 fru 0 a8 pci 9 700000 ebus 1 i2c 1 30 fru 0 a6 pci 9 700000 ebus 1 i2c 1 30 fru 0 a4 pci 9 700000 ebus 1 i2c 1 30 fru 0 a2 pci 9 700000 ebus 1 i2c 1 30 fru 0 a0 pci 9 700000 ebus 1 i2c 1 30 temperature sensor 0 9e pci 9 700000 ebus 1 i2c 1 30 temperature sensor 0 9c pci 9 700000 ebus 1 i2c 1 30 temperature 0 9a pci 9 700000 ebus 1 i2c 1 30 temperature 0 98 pci 9 700000 ebus 1 i2c 1 30 adio 0 96 pci 9 700000 ebus 1 i2c 1 30 adio 0 94 pci 9 700000 ebus 1 i2c 1 30 adio 0 92 pci 9 700000 ebus 1 i2c 1 30 adio 0 90 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 8e pci 9 700000 ebus 1 i2c 1 30 ioexp 0 8c pci 9 700000 ebus 1 i2c 1 30 ioexp 0 8a pci 9 700000 ebus 1 i2c 1 30 ioexp 0 88 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 82 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 80 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 74 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 72 pci 9 700000 ebus 1 i2c 1 30 ioexp 0 70 pci 9 700000 ebus 1 i2c 1 30 i2c bridge 0 60 pci 9 700000 ebus 1 i2c 1 30 adio 0 5e pci 9 700000 ebus 1 i2c 1 30 controller 0 5c pci 9 700000 ebus 1 i2c 1 30 adio 0 5a pci 9 700000 ebus 1 i2c 1 30 controller 0 58 pci 9 700000 ebus 1 i2c 1 30 temperature 0 56 pci 9 700000 ebus 1 i2c 1 30 temperature 0 54 pci 9 700000 ebus 1 i2c 1 30 temperature 0 52 pci 9 700000 ebus 1 i
176. leshooting 251 252 About POST Diagnostics The POST diagnostic code resides in the OpenBoot PROM on the system I O board When you power on the system POST runs automatically under certain conditions For information about running POST see How to Use POST Diagnostics on page 256 POST tests the following system components a CPU Memory board m PCI slots POST tests for shorts only a DIMMs Motherboard OpenBoot diagnostic configuration variables stored in the system non volatile random access memory NVRAM enable you to control certain aspects of POST testing For information about the configuration variables see OpenBoot Configuration Variables for POST on page 253 POST reports its test results through detailed diagnostic and error messages See Viewing POST Error Messages on page 261 for information about diagnostic and error messages By default POST displays diagnostic and error messages through a tip connection or a local ASCII terminal attached to the system s serial port A ttya You can also redirect POST output to display remotely on a Remote System Control RSC console If you redirect POST output to an RSC console POST results will not display locally See Observing POST in Progress on page 258 for information about redirecting POST output to an RSC console The RSC card runs its own POST diagnostics separately from the main POST diagnostics RSC POST tests the basic functions of
177. ll devices with self tests as detected by OpenBoot Diagnostics If a device path name is specified with the test all command OpenBoot Diagnostics runs the self tests for that device and all its children that have a self test The following example shows the command to test the pci 9 70000 bus and all devices with self tests that are connected to this bus ok test all pci9 700000 Testing pci 9 700000 ebus 1 i2c 1 2e Testing pci 9 700000 ebus 1 i2c 1 30 Testing pci 9 700000 ebus 1 i2c 1 50002e Testing pci 9 700000 ebus 1 i2c 1 500030 Testing pci 9 700000 ebus 1 bbc l 0 Testing pci 9 700000 ebus 1 bbc 1 500000 Testing pci 8 700000 scsi 1 Testing pci 9 700000 network l 1 Testing pci 9 700000 usb 1 3 Testing pci 9 700000 ebus 1 gpio 1 300600 Testing pci 9 700000 ebus 1 serial 1 400000 Testing pci 9 700000 ebus 1 pmc l 300700 Testing pci 9 700000 ebus 1 rtc 1 300070 ok Sun Fire 880 Server Service Manual April 2002 OpenBoot Diagnostics Menu The OpenBoot Diagnostics menu is displayed when you issue the obdiag command at the ok prompt OpenBoot Diagnostics detects each device with a self test and displays that device name in the OpenBoot Diagnostics menu The OpenBoot Diagnostics menu always includes the devices of the basic system These devices include bbc controller ebus flashprom gpio hotplugcontroller i2c network pmc rsc control rtc scsi serial and usb If an optional plug in device has a
178. ly distributed or physically inaccessible systems For additional details see your Sun Fire 880 Server Owner s Guide Note An RSC console cannot be used to perform the initial installation of the Solaris operating environment The operating environment must be installed prior to setting up an RSC console Sun Fire 880 Server Service Manual April 2002 How to Attach an Alphanumeric Terminal Before You Begin If your server is configured without a local graphics console you need to attach an alphanumeric ASCII terminal to the server in order to install the operating environment and to run diagnostic tests Alternatively you can install a local graphics console create a tip connection from another Sun system or set up an RSC console See a About Setting Up a Console on page 16 a How to Configure a Local Graphics Console on page 19 What to Do Connect a DB 25 null modem serial cable or a DB 25 serial cable and null modem adapter to the terminal s serial port Chapter 1 Preparing to Service the System 17 2 Connect the opposite end of the cable to the system s serial port connector or to serial port A on the serial splitter cable 3 Connect the terminal s power cable to an AC outlet 4 Set the terminal to receive m At 9600 baud a An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information What Next You can now issue
179. ly encounters a fault A AC Present Lights when AC power input is present and within acceptable Status operating limits DC Status Lights when all DC outputs are functional and within acceptable operating limits 348 Sun Fire 880 Server Service Manual April 2002 About Fan Tray LEDs The Thermal Fault LED on the system status and control panel indicates the overall status of the cooling system The Thermal Fault LED lights when a fan fault or overtemperature condition is detected LEDs inside the system indicate the fault status of each fan tray assembly The fan tray LEDs are located beside or beneath each fan tray assembly There are three LEDs Power On Fault and OK to Remove per fan tray as shown below Icon Name LED Function e Power On Lights when the fan tray is receiving power Fault Lights when the fan tray encounters a fault OK to Lights when it is safe to remove the fan tray assembly from a Remove powered on system only when redundant fan trays are present Appendix B System LEDs 349 The following table shows how to interpret the various possible LED patterns Interpretation Off Off Off Off Off Off On The fan tray is not receiving power or is improperly inserted The fan tray is receiving power and operating normally The fan tray has encountered a fault and can be safely removed from a powered on system For more information abou
180. mand line The information provided varies according to device type OpenBoot Diagnostics Test Descriptions OpenBoot Diagnostics provides comprehensive diagnostic testing for the 1 0 subsystem I C subsystem and other hardware devices Tests available through OpenBoot Diagnostics are m Core tests which exercise parts of the basic system a On board self tests which exercise optional devices such as PCI cards 272 Sun Fire 880 Server Service Manual April 2002 Note For maximum testing of each device set the diag level variable to max for limited testing set diag level to min For some devices the testing is the same at both the min and max settings The following table lists the devices provided with a typical system and describes the self test of each device The table provides the device path name a brief description of the device s self test and any special considerations involved in running the test Note The test args keywords verbose subtests debug errors N callers N apply to all self tests Device Description of Device Self Test Special Considerations bbc 1 0 Tests all writable registers in the bbc 1 500000 boot bus controller and then verifies that at least one processor has boot bus access controller 0 16 Executes the tests in the base controller 0 1la FC AL backplane firmware and SSC 100 SES controllers controller 0 1c Executes the tests in the expansion Only available o
181. mmediately abort the boot process to access the system ok prompt The system banner contains the Ethernet address and host ID To abort the boot process use one of the following methods a Hold down the Stop key and press A on a Sun keyboard m Press the Break key on the terminal keyboard m Type in a tip window m Issue an RSC break command Note The system may take anywhere from 30 seconds to two minutes before the system banner appears This time depends on the system configuration number of CPUs memory modules PCI cards and the level of power on self test POST and OpenBoot Diagnostics tests being performed Sun Fire 880 Server Service Manual April 2002 6 At the ok prompt type ok env on Environmental monitor is ON ok boot r The env on command reenables the OpenBoot environmental monitor which may have been disabled as a result of the abort key sequence The boot r command rebuilds the device tree for the system incorporating any newly installed options so that the operating system will recognize them 7 Turn the keyswitch to the Locked position remove the key and keep it in a secure place This prevents anyone from accidentally powering off the system What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see About Front Panel LEDs on page 342 If your system encounters a problem during system startu
182. ms SunVTS software lets you view and control a testing session over modem lines or over a network Using a remote system you can view the progress of a SunVTS testing session change testing options and control all testing features of another system on the network SunVTS Interfaces SunVTS software provides the following interfaces Command line interface a TTY interface m Graphical interface that runs within a windowed desktop environment You can run SunVTS software from any one of its interfaces For More Information The following documents provide information about SunVTS software They are available on the Supplement CD for your specific Solaris release and on the Web at http docs sun com m SunVTS User s Guide This document describes the SunVTS environment including how to start and control the various user interfaces m SunVTS Test Reference Manual This document describes each SunVTS test the various test options and command line arguments m SunVTS Quick Reference Card This card gives an overview of the main features of the SunVTS graphical user interface Sun Fire 880 Server Service Manual April 2002 How to Check Whether SunVTS Software Is Installed SunVTS software is an optional package that may or may not have been loaded when your system software was installed Before You Begin To check whether SunVTS software is installed you must access the Sun Fire 880 server from either a console
183. n The following is an example of the additional output produced by the v option System Temperatures Celsius Device Temperature Status CPU 0 XX n a CPU 1 64 OK CPU 2 XX n a CPU 3 56 OK CPU 4 XX n a CPU 5 XX n a CPU 6 XX n a CPU 7 XX n a MB 72 OK IO 65 OK BPO 26 OK BP1 25 OK Keyswitch position NORMAL System LED Status POWER GEN FAULT ON OFF REMOVE DISK FAULT OFF OFF POWER FAULT LEFT THERMAL FAULT OFF OFF RIGHT THERMAL FAULT LEFT DOOR OFF OFF RIGHT DOOR OFF 294 Sun Fire 880 Server Service Manual April 2002 Disk Status Presence Fault LED Remove LED DISK 0 PRESENT OFF OFF DISK 1 PRESENT OFF OFF DISK 2 PRESENT OFF OFF DISK 3 PRESENT OFF OFF DISK 4 PRESENT OFF OFF DISK 5 PRESENT OFF OFF DISK 6 PRESENT OFF OFF DISK 7 EMPTY DISK 8 EMPTY DISK 9 PRESENT OFF OFF DISK 10 EMPTY DISK 11 EMPTY Fan Bank Bank Speed Status RPMS CPUO_PRIM FAN 3260 ENABLED CPU1_PRIM FAN 3260 ENABLED IO0O_PRIM_ FAN 2884 ENABLED IO1 PRIM FAN 2884 ENABLED IO0 SEC FAN 0 DISABLED IO1_SEC_ FAN 0 DISABLED IO BRIDGE PRIM FAN 3448 ENABLED Supply Status Fan Fail Temp Fail CS Fail 3 3V 5V 12V 48V PSO GOOD 6 6 4 2 PS1 GOOD 7 6 4 2 PS2 GOOD 7 6 4 2 OBP X X X 2001 03 27 11 43 IO ASIC revisions Port Brd Model ID Status Version IB 1 unknown 8 ok 3 IB 1 unknown 9 ok 3 Chapter 8 Diagnostics an
184. n audio PCI card is present and tests associated registers Specifying the keyword loopback for the test args OpenBoot diagnostic configuration variable enables the following tests external line in line out loopback tests external speaker tone tests and external microphone headphone loopback tests Chapter 8 Diagnostics and Troubleshooting 275 How to Use OpenBoot Diagnostics When you power on the system OpenBoot Diagnostics runs automatically under either of the following conditions m The front panel keyswitch is set to the Diagnostics position and both of the OpenBoot configuration variables diag level and diag script are set to their default values or to any valid setting other than none m The OpenBoot configuration variable diag switch is set to true and all three of the variables diag level diag trigger and diag script are set to their default values or to any valid setting other than none Note The default value for diag switch is false Therefore if all OpenBoot configuration variables are set to their default values OpenBoot Diagnostics does not run automatically unless the keyswitch is set to the Diagnostics position For maximum test coverage set the diag level variable to max prior to starting OpenBoot Diagnostics You can configure OpenBoot Diagnostics to run automatically after specific types of reset events by setting the values of the variables diag switch and diag trigger as shown in the
185. n nations of the European Community For more information about configuring the serial port jumpers see About Serial Port Jumpers on page 243 See Reference for the Serial Port A and B Connectors on page 356 for the connector diagram rear panel icon and pin assignments Sun Fire 880 Server Service Manual April 2002 About USB Ports The system s rear panel provides two Universal Serial Bus USB ports for connection to USB peripheral devices such as Sun Type 6 USB keyboard Sun USB three button mouse Modems Printers Scanners Digital cameras For USB port locations see Locating Rear Panel Features on page 26 Note For Sun Fire 880 servers you must order the keyboard and mouse as options If the version of your Sun Type 6 keyboard does not have an integrated USB hub the keyboard and mouse will consume both USB ports on the system rear panel If you need to connect additional USB devices you must add a USB hub The USB ports are compliant with the Open Host Controller Interface Open HCI specification for USB Revision 1 0 Both ports support isochronous and asynchronous modes and enable data transmission at speeds of 1 5 Mbps and 12 Mbps Note that the USB data transmission speed is significantly faster than that of the standard serial ports which operate at a maximum rate of 460 Kbaud The USB ports are accessible by connecting a USB cable to either rear panel USB connector The connectors
186. n systems equipped controller 0 1le FC AL backplane firmware and with optional expansion FC AL SSC 100 SES controllers backplane ebus 1 Tests the PCI configuration registers DMA control registers and ebus mode registers Tests DMA controller functions flashprom o0 0 Performs a checksum of the flash PROM containing the OpenBoot firmware gpio 1 300600 Tests the registers of the super I O subsystem hotplugcontroller 0 e2 Performs hot plug test of PCI slots To run hot plug tests the test args hotplugcontroller 0 e6 keyword hotplug must be specified hotplugcontroller 0 e8 Warning After the hot plug test hotplugcontroller 0 ec the PCI cards in the slots tested are not usable until you reset the system Chapter 8 Diagnostics and Troubleshooting 273 Device Description of Device Self Test Special Considerations i2c 1 2e i2c 1 30 i2c 1 50002e i2c 1 500030 network 1 1 network 1 pmc 1 300700 SUNW qlc 2 rsc control 1 3062f8 Tests the devices temperature sensors fans power supplies system fault LEDs thermal fault LEDs and front panel keyswitch monitored by the PC environmental monitoring bus Tests the on board Fast Ethernet logic including internal and external loopback tests Tests the on board Gigabit Ethernet GBE logic including internal and external loopback tests Tests the registers of the power management controller Tests the registers of the on board Fibre Channe
187. nagement Center software is provided on a CD supplied in the Solaris media kit for your release For information about installing and using Sun Management Center software see the following documents provided with the Sun Management Center software m Sun Management Center Software Installation Guide m Sun Management Center Software User s Guide m Sun Management Center Software Supplement for Workgroup Servers Chapter 8 Diagnostics and Troubleshooting 287 288 About Sun Remote System Control Sun Remote System Control RSC software is a remote server management tool that allows you to monitor and control supported Sun servers over modem lines or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems RSC software works with the RSC card included in all Sun Fire 880 servers The RSC card runs independently of the host server and operates off of 5 volt standby power from the system s power supplies The card also includes a battery that provides approximately 30 minutes of back up power in the event of a power failure Together these features allow RSC to serve as a lights out management tool that continues to function even when the server operating system goes offline the system is powered off or a power outage occurs The RSC card plugs into a dedicated slot on the system I O board and includes integrated modem serial and Ethernet interfaces The card prov
188. nce 1 instance 2 driver not attached driver not attached driver not attached driver not attached gfxp driver not attached pci instanc network SUNW qlc e 1 driver not a instance 0 ttached fp driver not attached fp instance 2 disk driver not attached instance 0 ses driver not attached ssd instance ssd instance ssd instance ssd instance ebus instance 0 flas bbc powe i2c hprom driver instance 0 r driver not instance 1 fru instance fru instance fru instance fru instance fru instance fru instance fru instance fru instance temperature temperature temperature temperature temperature temperature temperature 0 1 2 3 not attached attached 0 1 2 3 4 5 6 7 instance instance instance instance instance instance instance 0 1 2 3 4 5 6 Chapter 8 Diagnostics and Troubleshooting 297 Solaris prt fru Command The prt fru command displays specific information about the following FRUs I O board RSC card Motherboard DIMMs Power distribution board and power supplies FC AL backplane CPU Memory boards The prt fru command also displays the contents of the FRU SEEPROMs FRU description Part number and serial number Hardware revision levels Temperature voltage and power data The following is partial sample output from the prt fru command prtfru fru
189. nel into the device s slot 6 If you are not immediately replacing the device replace the removable media bezel Replace the two screws that secure the bezel to the system chassis 7 If you have not replaced the device install a plastic filler panel into the device s slot in the removable media bezel What Next To replace a DVD ROM or Tape Drive complete this task a How to Install a DVD ROM or Tape Drive on page 174 To reassemble the system complete this task a How to Close a Side Door on page 24 If you are not replacing this part right away you need to perform a reconfiguration boot in order for the operating system to recognize the configuration change See a How to Initiate a Reconfiguration Boot on page 11 Chapter5 Removing and Installing Storage Devices 173 How to Install a DVD ROM or Tape Drive Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 174 Sun Fire 880 Server Service Manual April 2002 What to Do 1 Remove the removable media bezel from the front of the system Remove the two screws securing the bezel to the front of the system 2 If there is a metal filler panel in the slot remove it Using a flat head screwdriver carefully pry the metal filler panel from the slot 3 If you are installing a full height devic
190. nents 55 56 How to Remove a Motherboard Fan Tray Caution At least one CPU fan tray one I O fan tray and one motherboard fan tray must be installed and operating to ensure proper system cooling otherwise the system will initiate an automatic thermal shutdown Note The motherboard fan tray is also referred to as the I O bridge fan tray by the system s firmware and environmental software For more information about motherboard fan trays see About Fan Trays on page 237 All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 Before You Begin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Identify the motherboard fan tray that you want to remove The primary motherboard fan tray occupies slot 5 The fan tray numbers are stamped into the chassis sheet metal at the base of each fan tray Unplug the motherboard fan tray cable from the fan tray you are going to remove If you are removing a redundant fan tray drape the cable away from the other fan Sun Fire 880 Server Service Ma
191. nsole the output will not display locally until it is directed back to the local terminal or tip connection For information about directing OpenBoot Diagnostics output to an RSC console or to a local terminal or tip connection see the Sun Remote System Control RSC User s Guide and OpenBoot Diagnostics Results on page 280 What to Do You should run OpenBoot Diagnostics tests interactively only after a power on or system reset You cannot run OpenBoot Diagnostics reliably after halting the operating system or aborting the operating system with the Stop A keyboard command or an equivalent abort key sequence Therefore in order to access the ok prompt and run OpenBoot Diagnostics you must set the OpenBoot configuration variable auto boot to false and reset the system Sun Fire 880 Server Service Manual April 2002 Perform the following steps to set the configuration variable auto boot and to run the OpenBoot Diagnostics tests interactively Access the ok prompt To access the ok prompt a Ona Sun keyboard hold down the Stop key and press A m Ona terminal keyboard press the Break key a Type in a tip window The ok prompt is displayed Set the OpenBoot configuration variable auto boot to false type ok setenv auto boot false Reset or power cycle the system type ok reset all When the ok prompt appears invoke OpenBoot Diagnostics type ok obdiag The OpenBoot Diagnosti
192. nual April 2002 Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fan in the populated fan tray is still spinning 3 Loosen the captive screw on the fan tray on the fan tray you are going to remove 4 If you are removing fan tray 5 and fan tray 6 is installed disconnect the cable to fan tray 6 and drape it out of the way so that you can remove fan tray 5 Note When both motherboard fan trays are not operational in a running Sun Fire 880 system the environmental monitoring software generates warning messages that the fan trays are removed If an operational fan tray is not installed quickly the system may initiate a thermal shutdown During motherboard fan tray hot plug procedures to avoid these messages and potential cooling issues resulting in a system thermal shutdown reconnect the motherboard fan tray cables for functional fans as soon as possible 5 Slide the fan tray you are removing out of the system Chapter 2 Servicing the Motherboard Side Components 57 58 6 If you disconnected the cable to fan tray 6 to remove fan tray 5 reconnect the cable to fan tray 6 If you disconnected the cable to fan tray 6 as part of a hot plug procedure for fan tray 5 and you are immediately replacing fan tray 5 do not reconnect the cable to fan tray 6 until you install fan tray 5 What Next Note During a hot swap operation after you remove a fan tray
193. o 6 inch fans Secondary CPU fan tray One fan tray with two 6 inch fans Primary I O fan tray One fan tray with two 4 inch fans One 3 inch fan 1 2 3 Secondary I O fan tray 4 One fan tray with two 4 inch fans Primary motherboard fan tray 5 6 Secondary motherboard fan tray One 3 inch fan Secondary motherboard fan tray Primary motherboard fan tray Primary I O fan tray Primary CPU fan tray Secondary I O fan tray Secondary CPU fan tray Chapter 7 Hardware Configuration 237 AN In systems configured with the redundant cooling option only the primary fan trays are running during normal system operation If a primary fan tray fails the environmental monitoring subsystem detects the failure and automatically activates the secondary fan tray All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 For each fan in the system the environmental monitoring subsystem monitors or controls the following a Fan present monitored a Fan speed in revolutions per minute RPM monitored Used to detect early fan degradation m Fan power input controlled Used to increase or decrease the airflow and cooling capacity m Fan fault LEDs controlled Only the primary CPU fans have variable speed control The secon
194. o provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installati
195. of the display subcommand shows the status of each SSC100 in the system The following is an excerpt of sample output for a dual backplane system SSC100 s 0 Base Bkpln 1 Base LoopB 2 Exp Bkpln 3 Exp LoopB SSC100 0 O K 9226 3A20 SSC100 1 O K 9226 3A20 SSC100 2 O K 9226 3A20 SSC100 3 O K 9226 3A20 Verify that each SSC100 processor displays an O K status and that each displays the same firmware version in parentheses If so the firmware synchronization process has successfully completed Otherwise wait another two minutes or so and repeat this step Note For more information about the luxadm utility see Platform Notes Using luxadm Software part of the Solaris on Sun Hardware AnswerBook2 Set on the Supplement CD Once the firmware synchronization process is complete you can restore the system to multi user mode For example type init 3 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Sun Fire 880 Server Service Manual April 2002 How to Remove the FC AL Disk Cage Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a S
196. on This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada I
197. onnector Pinouts This appendix gives you reference information about the system s rear panel ports and pin assignments Topics covered in this appendix include Reference for the Serial Port A and B Connectors on page 356 Reference for the USB Connectors on page 357 Reference for the Twisted Pair Ethernet Connector on page 358 Reference for the RSC Ethernet Connector on page 359 Reference for the RSC Modem Connector on page 360 Reference for the RSC Serial Connector on page 361 355 Reference for the Serial Port A and B Connectors Serial Port Connector Diagram The serial port conforms to EIA 423 and EIA 232D specifications A B 1300000000000001 2500000000000014 Serial Port Signals Signal descriptions ending in A indicate that the signal is associated with the port provided by a standard DB 25 serial cable or the connector labeled A on the optional DB 25 splitter cable Signal descriptions ending in B indicate that the signal is associated with the port provided by the connector labeled B on the optional DB 25 splitter cable Pin Signal Description Pin Signal Description 1 No Connection 14 Transmit Data B 2 Transmit Data A 15 Transmit Clock A External 3 Receive Data A 16 Receive Data B 4 Ready To Send A 17 Receive Clock A 5 Clear To Send A 18 Receive Clock B 6 Synchronous A 19 Ready To Send B 7 Signal Ground A 20 Data Terminal Ready A 8 Dat
198. ons For additional details see About Setting Up a Console on page 16 Note If you are removing multiple drives from a system to perform a service procedure that requires removing all the disks from the system label each drive according to the slot from which it was removed from so that you can return the disk to its appropriate slot when you reassemble the system Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do Unlock and open the front door Identify the disk drive to be removed For information about disk status LEDs see About Disk Drive LEDs on page 351 Sun Fire 880 Server Service Manual April 2002 AN If you are performing a hot plug operation prepare the system for disk removal The hot plug removal procedure involves software commands for preparing the system prior to removing the disk drive See About Hot Pluggable and Hot Swappable Components on page 7 If you are not performing a hot plug operation halt the operating system and power off the system See How to Power Off the System on page 5 Attach an antistatic wrist strap to a metal surface inside the system chassis Using your thumb and forefinger push the drive latch upward to release the drive handle Swing the handle away from the drive until you feel the drive connector disengage from the backplane Do not use excessive force Caution If you are
199. or 8 on the I O board The Sun StorEdge PCI Dual Fibre Channel Host Adapter card will function in a 33 or 66 MHz PCI slot For more information on PCI slots see About PCI Cards and Buses on page 230 2 If a PCI filler panel is installed in the slot s rear panel opening remove it Sun Fire 880 Server Service Manual April 2002 a Pinch the PCI card retaining clip until it releases from the top of the filler panel and rotate the clip outward b Slide the filler panel out from the rear panel Connect the Sun StorEdge PCI Dual Fibre Channel Host Adapter FC AL cable to the card a Connect the cable end labeled P3 to connector J3 on the card b Connect the cable end labeled P4 to connector J4 on the card Insert the Sun StorEdge PCI Dual Fibre Channel Host Adapter card into its slot on the system I O board a Insert the faceplate end of the card into the appropriate opening in the rear panel b Push the card into the connectors on the system I O board Apply even pressure along the edge of the card Chapter 3 Servicing the Input Output Board Side Components 111 5 Rotate the PCI retaining clip over the back of the card faceplate until it snaps into place 112 Sun Fire 880 Server Service Manual April 2002 6 If you are installing the card for the first time route and connect the Sun StorEdge PCI Dual Fibre Channel Host Adapter FC AL cable in the system in the following manner a Attach the thre
200. or P42 J7 DISKS Base backplane power cable P15 to the power distribution board at connector P15 J8 DISKS Chapter6 Removing and Installing Backplanes and Cables 217 6 Attach the PCI air deflector to the power distribution board bracket a Align the cutout on the air deflector with the tab on the bracket b Push in the two plastic pins that secure the PCI air deflector to the bracket 218 Sun Fire 880 Server Service Manual April 2002 What Next To reassemble the system complete these tasks How to Install the FC AL Disk Cage on page 198 How to Install the CPU Fan Status Assembly on page 64 How to Install a CPU Fan Tray on page 53 How to Install an I O Fan Tray on page 86 How to Install a Power Supply on page 155 How to Close a Side Door on page 24 How to Install a Disk Drive on page 167 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Chapter6 Removing and Installing Backplanes and Cables 219 Cable Connector Locations Expansion FC AL backplane J0801 J0100 J01000 J01001 Base FC AL backplane J0800 J0801 J0100 J01000 J01001
201. or power supply wait for an acknowledgement message on the system console before installing a replacement part otherwise the environmental monitoring software will not recognize the new device and false error conditions will result To replace the motherboard fan tray complete this task a How to Install a Motherboard Fan Tray on page 59 To reassemble the system complete this task m How to Close a Side Door on page 24 Sun Fire 880 Server Service Manual April 2002 How to Install a Motherboard Fan Tray Note The motherboard fan tray is also referred to as the I O bridge fan tray by the system s firmware and environmental software For more information about motherboard fan trays see About Fan Trays on page 237 All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 Before You Begin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Locate the slot into which you want to install the motherboard fan tray a If you are installing fan tray 5 and fan tray 6 is installed disconn
202. ostics tests only on power on resets including RSC initiated power on resets Runs OpenBoot Diagnostics tests only on power on resets and resets triggered by hardware errors including operating system panics and watchdog reset events Runs OpenBoot Diagnostics tests on all reset events No diagnostic tests are run power reset test args bist debug Customizes OpenBoot Diagnostics tests Allows a text string of reserved keywords separated by commas to be specified in the following ways e As an argument to the test command at the ok prompt e As an OpenBoot variable to the setenv command at the ok or obdiag gt prompt The following are the reserved keywords for the variable test args Invokes built in self test BIST on external and peripheral devices Displays all debug messages Empty string 266 Sun Fire 880 Server Service Manual April 2002 Variable Setting or Keyword Description Default hotplug loopback media restore silent subtests verbose callers N errors N Enables hot plug controller tests Power cycles PCI slots Warning After the hot plug test the PCI cards in the slots tested are not usable until you reset the system Exercises external loopback path for the device Verifies external and peripheral device media accessibility Attempts to restore original state of the device if the previous execution of the test failed Suppres
203. ot Swappable Components on page 7 How to Initiate a Reconfiguration Boot on page 11 How to Attach an Alphanumeric Terminal on page 17 How to Configure a Local Graphics Console on page 19 How to Open and Remove a Side Door on page 22 How to Close a Side Door on page 24 How to Avoid Electrostatic Discharge on page 27 The following information is also included About Power Button and Keyswitch Settings on page 14 About Setting Up a Console on page 16 Locating Rear Panel Features on page 26 Tools Required for Installation and Service on page 29 a i How to Power On the System Before You Begin Note Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under these circumstances see How to Initiate a Reconfiguration Boot on page 11 What to Do Caution Never move the system when the system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that the front and side doors and all plastic outer panels are properly installed Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the
204. ovided to help you troubleshoot your system Diagnostic tools are covered in About Diagnostic Tools on page 250 Error Indications The system provides error indications via LEDs and error messages Using the two in combination you can isolate a problem to a particular FRU with a high degree of confidence The system provides status indicator LEDs in the following places Front panel CPU Memory board slots Power supplies Disk drives PCI slots Fan trays Error messages are logged in the var adm messages file and are also displayed on the system console by the diagnostic tools For additional information about LEDs see System LEDs on page 341 Status Indicator LEDs Front panel LEDs provide your first indication that there is a problem with your system Usually a front panel LED is not the only indication of a problem Error messages and other LEDs within the enclosure can help to isolate the problem further For additional information about the front panel LEDs see About Front Panel LEDs on page 342 Sun Fire 880 Server Service Manual April 2002 The front panel LEDs provide general system status alert you to system problems and help you determine the location of system faults m At the top of the status and control panel three general status LEDs provide a snapshot of the system status a Below the Power button and security keyswitch a graphical display provides additional LED icons to indicate s
205. ower supply slot Label 0 frutree chassis power dist board power supply slot Label 0 power frutree chassis power dist board power supply slot Label 1 frutree chassis power dist board power supply slot Label 1 power frutree chassis power dist board power supply slot Label 2 frutree chassis power dist board power supply slot Label 2 power frutree chassis system board container frutree chassis system board cpu mem slot Label A frutree chassis system board cpu mem slot Label B frutree chassis system board cpu mem slot Label B cpu mem module SEGMENT SD ManR ManR UNIX_Timestamp32 Mon Jun 12 14 31 06 EDT 2000 ManR Fru_Description ASSY CPU DUAL DAK supply container supply container supply container container ManR Manufacture_Loc BENCHMARK ELECTRONICS INC HUNTSVILLE AL USA ManR Sun_Part_No 5014150 ManR Sun_Serial_No 001135 ManR Vendor Name NO JEDEC CODE FOR THIS VENDOR ManR Initial HW Dash Level 03 ManR Initial HW Rev Level 06 ManR Fru_Shortname Chapter 8 Diagnostics and Troubleshooting 299 Solaris prtpicl Command The prtpicl command displays the name and Platform Information and Control Library PICL class of all nodes in the PICL tree To display the high temperature and low temperature critical thresholds for each component use the prtpicl v option See Environmental Failures on page 325 for more information The following is partial sampl
206. ower up but does not boot or initialize the terminal or monitor Action Verify that the CPU Memory boards are seated correctly Run POST diagnostics See How to Use POST Diagnostics on page 256 Observe POST results Check the POST output using a locally attached terminal tip connection or RSC console If you see no front panel LED activity a power supply may be defective See About Power Supply LEDs on page 348 for information about power supply LED indications If the front panel system fault LED remains lit or the POST output contains an error message POST has failed The most probable cause for this type of failure is the motherboard Chapter 8 Diagnostics and Troubleshooting 313 314 4 Before you replace the motherboard run the OpenBoot Diagnostics test all command from the ok prompt or obdiag gt prompt Note To get to the ok prompt you must set the OpenBoot PROM configuration variable auto boot to false and then reset the system The default setting for auto boot is true See How to Use OpenBoot Diagnostics on page 276 for instructions ok test all If OpenBoot Diagnostics error messages show any defective components remove or replace those components and run firmware diagnostics again Remove any failed components that are optional Replace any failed components that are required for a minimum configuration Be sure the required eight DIMMs are installed
207. p and the keyswitch is in the Normal position try restarting the system in the Diagnostics mode to determine the source of the problem Turn the front panel keyswitch to the Diagnostics position and power cycle the system See a How to Power Off the System on page 5 a How to Power On the System on page 2 Chapter 1 Preparing to Service the System 13 About Power Button and Keyswitch Settings System Power Button The system Power button is recessed to prevent accidentally turning the system on or off The ability of the Power button to turn the system on or off is controlled by the security keyswitch If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Note Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data Use this method only as a last resort Power button 14 Sun Fire 880 Server Service Manual April 2002 Security Keyswitch The four position security keyswitch controls the power on modes of the system and prevents unauthorized users from powering off the system or reprogramming system firmware The following table describes the function of each keyswitch setting Position Icon Description Normal Locked Diagnos
208. pci 9 700000 ebus 1 i2c 1 2e fru 0 a6 FRU SEEPROM CPUO DIMM J3101 pci 9 700000 ebus 1 i2c 1 2e fru 0 a4 FRU SEEPROM CPUO DIMM J2901 pci 9 700000 ebus 1 i2c 1 2e fru 0 a2 FRU SEEPROM CPUO DIMM J3100 pci 9 700000 ebus 1 i2c 1 2e fru 0 a0 FRU SEEPROM CPUO DIMM J2900 pci 8 600000 SUNW qlc 2 On board FC AL controller pci 8 600000 network l On board Gigabit Ethernet interface pci 8 600000 SUNW q1c 2 fp 0 0 pci 8 600000 SUNW q1c 2 fp 0 0 disk pci 8 700000 scsi 1l On board SCSI controller pci 8 700000 scsi 1 tape pci s 700000 scsi 1 disk openprom client services packages kbd translator packages dropins packages SUNW debug packages obp tftp packages terminal emulator packages disk label packages deblocker packages SUNW builtin drivers ok 306 Sun Fire 880 Server Service Manual April 2002 OpenBoot env Command Use the OpenBoot env command to display the current environmental status information The following is sample output from the env command ok env Environmental Status Power Supplies PSO PS1 PS2 Fans Tray 1 CPU Tray 2 CPU Tray 3 I O Tray 4 I O Fan 5 I O Bridge Fan 6 I O Bridge Temperatures CPUO CPUZ I O Bridge 0 I O Bridge 1 DAR DCS MDR8 0 Motherboard I O Board Disk Backplane 0 Disk Backplane 1 Present receiving AC Present receiving AC Not Present Present Fan A 3125 Not Present Present Fan
209. pe of reset events that will cause power reset POST tests to run power reset Runs POST tests only on power on resets including RSC initiated power on resets error reset Runs POST tests only on power on resets and resets triggered by hardware errors including operating system panics and watchdog reset events soft reset Runs POST tests on all reset events none POST is not run Chapter 8 Diagnostics and Troubleshooting 253 To display the current and default values of all OpenBoot configuration variables use the printenv command without specifying a variable The following is sample output from the printenv command ok printenv Variable Name test args diag passes pci8a probe list pci8b probe list pci9a probe list pci9b probe list local mac address fcode debug silent mode scsi initiator id oem logo oem logo oem banner oem banner ansi terminal screen columns screen rows ttyb rts dtr off ttyb ignore cd ttya rts dtr off ttya ignore cd ttyb mode ttya mode output device input device auto boot on error load base auto boot boot command diag file diag device boot file boot device use nvramrc nvramrc security mode security password security badlogins diag out console diag trigger diag script diag level diag switch ok false false true 80 34 false true false true 9600 8 n 1 9600 8 1 1 screen keyboard false 16384 false boot net pci s 600000 SUNW
210. pecific fault conditions and locations Located on the rear of each power supply the power supply LEDs indicate m Whether the power supply has encountered a fault m Whether the power input and outputs are functional and within acceptable limits For additional information about the power supply LEDs see About Power Supply LEDs on page 348 Fault LEDs within the enclosure help pinpoint the location of the faulty device LEDs within the enclosure include a CPU Memory board slot LEDs a PCI slot LEDs a CPU I O and motherboard fan trays LEDs m Disk drive LEDs For detailed information about these LEDs see System LEDs on page 341 Since all front panel and power supply LEDs are powered by the system s 5 volt standby power source fault LEDs remain illuminated for any fault condition that results in a system shutdown During system startup the front panel LEDs are individually toggled on and off to verify that each one is working correctly Error Messages Error messages and other system messages are saved in the file var adm messages The two firmware based diagnostic tools POST and OpenBoot Diagnostics also display error messages in a standard format on the local system console or on an RSC console if configured See Viewing POST Error Messages on page 261 and OpenBoot Diagnostics Error Messages on page 281 for more information The amount of information displayed in OpenBoot Diagnostics messages i
211. ponents or any metal parts without taking proper antistatic precautions Make sure that at least one AC power cord remains connected between a power supply and an AC power outlet Note The AC power cord provides a discharge path for static electricity so you should leave it plugged in during installation and repair procedures The only time you should unplug the power cords is when you service the power distribution board or Remote System Control RSC card In each case make sure that all power cords are disconnected Chapter 1 Preparing to Service the System 27 2 Use an antistatic mat or similar surface When performing any option installation or service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The following items can be used as an antistatic surface a The bag used to wrap a Sun replacement part a The shipping container used to package a Sun replacement part a Sun electrostatic discharge ESD mat Sun part number 250 1088 available through your Sun sales representatives a Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach one end of the strap to the system chassis sheet metal and attach the other end to your wrist Refer to the instructions that come with the strap 4 Detach both ends of the strap after you complete the installation or service procedure 28 Sun Fire 880 Server Service
212. pply bays 0 and 1 must always contain power supplies If a power supply in either bay fails and the system can continue to operate you must leave the failed power supply in its bay until you are able to install a functioning replacement power supply A failed power supply in bay 0 or 1 still acts as an air baffle channeling airflow to cool the bottom row of disk drives in the disk cage The failed power supply should be replaced as soon as possible to regain N 1 power redundancy Caution If any power supply fails leave the supply in its bay until you are ready to install a replacement For information about installing power supplies see How to Install a Power Supply on page 155 236 Sun Fire 880 Server Service Manual April 2002 About Fan Trays The basic system is equipped with three fan trays a CPU fan tray an I O fan tray and a motherboard fan tray The CPU and I O fan trays contain two fans apiece while the motherboard fan tray contains a single fan All systems are equipped with this primary set of fan trays Systems configured with the redundant cooling option include a secondary set of the same fan trays Note The motherboard fan tray is also known as the I O bridge fan tray since its primary purpose is to cool the I O bridge chips on the system motherboard The following table describes the system s fan trays Fan s Bay Number Description Primary CPU fan tray One fan tray with tw
213. r the operating system to recognize the new device See a How to Initiate a Reconfiguration Boot on page 11 Sun Fire 880 Server Service Manual April 2002 Note Be sure to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the part s you have just installed For maximum test coverage set the OpenBoot configuration variable diag level to max prior to starting the diagnostic tests See Diagnostics and Troubleshooting on page 249 Chapter6 Removing and Installing Backplanes and Cables 187 How to Remove the Base FC AL Backplane Before You Begin Complete these tasks How to Power Off the System on page 5 How to Open and Remove a Side Door on page 22 How to Avoid Electrostatic Discharge on page 27 How to Remove a Disk Drive on page 164 you must remove all the disk drives from the disk cage a How to Remove an I O Fan Tray on page 84 you must remove both I O fan trays a How to Remove a CPU Fan Tray on page 50 a How to Remove the CPU Fan Status Assembly on page 62 a How to Remove the FC AL Disk Cage on page 193 What to Do 1 If the expansion FC AL backplane is installed disconnect the following cables For cable connector locations see Cable Connector Locations on page 220 a FC AL data cable H and G from the base backplane at connectors H J01103 and G J01102 b FC AL data cable F and E from
214. rating system performance of your server For more information about Sun Management Center software see About Sun Management Center Software on page 287 Remote System Control RSC software is a server management tool that provides remote system administration for geographically distributed or physically inaccessible systems For more information about RSC see About Sun Remote System Control on page 288 Sun Fire 880 Server Service Manual April 2002 Which method or tool you use to diagnose system problems depends on the nature of those problems m If your system is not able to boot its operating system software you need to run POST and OpenBoot Diagnostics tests m If your system is healthy enough to start up and load its operating system software you can use Sun Management Center software and SunVTS software to diagnose system problems m If your system is at a remote location use RSC to diagnose problems remotely The following chart shows which tools you can use to diagnose hardware and software problems System boots yes Run POST Aa POST Run SunVTS failure 2 y Run Run OpenBoot Replace part Sun Management Diagnostics Center OpenBoot yes yes Disk no Diagnostics failure failure 2 2 Software or i Software disk problem problem Chapter 8 Diagnostics and Troub
215. rdware Configuration 239 240 About Serial Ports The system provides two serial communication ports through a single shared DB 25 connector located on the rear panel The primary port is capable of both synchronous and asynchronous communication while the secondary port is asynchronous only In synchronous mode the primary port operates at any rate from 50 Kbaud to 256 Kbaud when the clock is generated internally When the clock is generated from an external source the synchronous port operates at rates up to 384 Kbaud In asynchronous mode either port supports baud rates of 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 The primary port is accessible by connecting a standard serial cable to the rear panel serial port connector To access the secondary port you must attach a serial port splitter cable Sun part number X985A to the rear panel serial port connector The connector labeled A on the splitter cable provides the primary port the connector labeled B provides the secondary port You can configure both serial ports to comply with the Electronics Industries Association EIA 423 or EIA 232D standards using jumpers located on the system s I O board The jumpers are factory set for the EIA 423 standard which is the default standard for North American users Compliance with the EIA 232D standard is required for digital telecommunication i
216. remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 For more information about I O fan trays see About Fan Trays on page 237 Before You Begin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Locate the I O fan tray slot into which you want to install the fan tray Slide the fan tray into the brackets until the connector on the fan tray is fully seated into its socket The label on the I O fan tray indicates the orientation of the fan tray Caution If you are performing a hot swap procedure do not put your hand into the empty fan bay The fans in the populated fan tray are spinning Sun Fire 880 Server Service Manual April 2002 3 Tighten the two captive Phillips screws that secure the fan tray to the brackets What Next To reassemble the system complete this task a How to Close a Side Door on page 24 If you installed this part as a new option while the system was powered off you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the new device See
217. reparations are required To perform Sun Fire 880 disk drive hot plug operations you use the Solaris luxadm utility The luxadm utility is a command line tool for managing intelligent storage arrays such as Sun StorEdge A5x00 series disk arrays or Sun Fire 880 internal storage arrays For more information on luxadm see the Sun Fire 880 Server Owner s Guide For complete disk hot plug procedures refer to Platform Notes Using luxadm Software available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Sun Computer Systems Supplement CD for your specific Solaris release Caution When hot plugging a disk drive after disconnecting the drive from its backplane allow 30 seconds or so for the drive to spin down completely before removing it from its drive bay Sun Fire 880 Server Service Manual April 2002 PCI Cards On Sun Fire 880 systems certain qualified PCI cards are hot pluggable while the Remote System Control RSC card is not hot pluggable Hot plug operations for PCI cards involve Dynamic Reconfiguration DR DR is an operating environment feature that provides the ability to reconfigure system hardware while the system is running DR lets you logically attach or detach hardware resources within an active operating environment The main benefit of DR is that a service provider can add or replace hardware resources with little or no impact on normal system operations PCI card hot
218. rsonal injury or damage to the RSC card you must disconnect the AC power cord s before servicing the RSC card 1 Disconnect the AC power cords from the power supplies Chapter 3 Servicing the Input Output Board Side Components 97 2 Locate the RSC card The RSC card is installed in a slot on the system I O board it is labeled RSC on the rear panel NN So VO Ta W LZ Pi gt IX HE AY K Le slot 3 Disconnect any external cable s attached to the faceplate of the RSC card 98 Sun Fire 880 Server Service Manual April 2002 4 Using a Phillips No 1 screwdriver remove the screw securing the card to the system rear panel 5 Pull the RSC card from its slot Caution Do not apply excessive force to one end or one side of the board Doing so could damage the card Hold the RSC card by the faceplate and its opposite edge and pull up while carefully rocking the card from end to end until it is freed from its slot 6 Place the RSC card on an antistatic mat Chapter 3 Servicing the Input Output Board Side Components 99 I O board reconnect the AC power cord to reestablish a ground path for A Caution If you removed the RSC card in order to remove and replace the system electrostatic discharge What Next To replace the RSC card complete this task a How to Install the RSC Card on page 101 100 Sun F
219. rting POST For information about using the RSC software see the Sun Remote System Control RSC User s Guide For information about setting up an alphanumeric terminal or establishing a tip connection see About Setting Up a Console on page 16 Note By default POST diagnostics output displays locally on an attached terminal or through a tip connection However if diagnostics output is redirected to an RSC console the output will not display locally until it is directed back to the local terminal or tip connection For information about directing POST output to an RSC console or to a local terminal or tip connection see the Sun Remote System Control RSC User s Guide and Observing POST in Progress on page 258 What to Do Turn the keyswitch to the Diagnostics position For information about the keyswitch position see About Power Button and Keyswitch Settings on page 14 Press the Power button The system runs the POST diagnostics POST displays status and error messages locally on an attached terminal through a tip connection or on an RSC console if POST output has been redirected to the RSC console For more information see Observing POST in Progress on page 258 Upon completion of POST the system will run OpenBoot Diagnostics For more information about OpenBoot Diagnostics see About OpenBoot Diagnostics on page 264 Chapter 8 Diagnostics and Troubleshooting 257 258 Obser
220. s determined by the keywords specified for the OpenBoot configuration variable test args See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 for additional details Chapter 8 Diagnostics and Troubleshooting 291 Software Commands Several Solaris and OpenBoot firmware commands are available for diagnosing system problems For more information about Solaris commands see the appropriate man pages For additional information about OpenBoot commands see the OpenBoot 4 x Command Reference Manual An online version of the manual is included with the OpenBoot Collection AnswerBook that ships with Solaris software Solaris prtdiag Command The prtdiag command is a UNIX shell command used to display system configuration and diagnostic information You can use the prtdiag command to display m System configuration including information about clock frequencies CPUs memory and I O card types a Diagnostic and environmental information a Failed field replaceable units FRUs To run prtdiag type usr platform sun4u sbin prtdiag 292 Sun Fire 880 Server Service Manual April 2002 An example of prtdiag output follows usr platform sun4u sbin prtdiag System Configuration Sun Microsystems sun4u Sun Fire 880 System clock frequency 150 MHz Memory size 2048 Megabytes Sesesssseesesesssesesses CPUS Run ES CPU CPU Brd CPU MHz MB Impl Mask B 1 750 8 0 US III 5 1 B 3 750 8 0 U
221. s 1 2 Selects Shunt on Pins 2 3 Selects Default Setting 3 J2902 2 EIA 232D EIA 423 2 3 O1 3 J2903 2 EIA 232D EIA 423 2 3 0 1 Chapter 7 Hardware Configuration 243 244 About Flash PROM Jumpers The Sun Fire 880 system uses flash PROMs to enable the reprogramming of specific firmware code blocks held in nonvolatile system memory and to enable remote reprogramming of that code by an authorized system administrator over a local area network Firmware updates when required are available for download from the SunSolve Online web site at the following URL http sunsolve sun com Instructions for performing a firmware update procedure are provided with the downloaded firmware image Several jumpers located on the system I O board FC AL disk backplane and RSC card affect flash PROM operation The jumper locations and settings are provided in the sections that follow For an explanation of how each jumper affects the flash PROM update procedure see the instructions supplied with the firmware image Sun Fire 880 Server Service Manual April 2002 System I O Board The locations and functions of the flash PROM jumpers on the system I O board are shown below Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting J3004 le o o OpenBoot flash PROM For factory use only 1 2 123 J3003 o o o Write protect Write enable 2 3 321 J3002
222. s are set to their default values POST does not run unless the keyswitch is set to the Diagnostics position For maximum test coverage set diag level variable to max prior to starting POST diagnostics You can also configure POST to run automatically after specific types of reset events by setting the values of the OpenBoot configuration variables diag switch and diag trigger as shown in the following table Note that diag level must be set to any valid value other than none For more information see OpenBoot Configuration Variables for POST on page 253 Reset Event POST Runs Automatically If Any power on reset including RSC initiated The front panel keyswitch is set to the power on resets Diagnostics position OR diag switch is set to true and diag trigger is set to any setting other than none Any automatic reset triggered by a hardware diag switch is set to true and error including all operating system panics diag trigger is set to error reset or and watchdog reset events soft reset Any user initiated reset event diag switch is set to true and diag trigger is set to soft reset 256 Sun Fire 880 Server Service Manual April 2002 Before You Begin You can view POST status and error messages on a local ASCII terminal or through a tip connection You can also view messages remotely on an RSC console To view POST diagnostic messages remotely on an RSC console you need to configure the RSC software before sta
223. s for 16 DIMMs Total system memory ranges from a minimum of 1 Gbyte one CPU Memory board with eight 128 Mbyte DIMMs to a maximum of 32 Gbytes four boards fully populated with 512 Mbyte DIMMs Within each CPU Memory board the 16 DIMM slots are organized into groups of four The system reads from or writes to all four DIMMs in a group simultaneously DIMMs therefore must be added in sets of four The figure below shows the DIMM slots and DIMM groups on a Sun Fire 880 CPU Memory board Every fourth slot belongs to the same DIMM group The four groups are designated AO A1 BO and B1 226 Sun Fire 880 Server Service Manual April 2002 You must physically remove a CPU Memory board from the system before you can install or remove DIMMs The DIMMs must be added four at a time within the same DIMM group and each group used must have four identical DIMMs installed that is all four DIMMs in the group must be from the same manufacturing vendor and must have the same capacity for example four 128 Mbyte DIMMs four 256 Mbyte DIMMs or four 512 Mbyte DIMMs Note Each CPU Memory board must be populated with a minimum of eight DIMMs installed in groups AO and BO Memory Interleaving You can maximize the system s memory bandwidth by taking advantage of its memory interleaving capabilities Sun Fire 880 systems support two way four way and eight way memory interleaving In most cases higher interleaving factors result in gre
224. s in the populated fan tray are still spinning Chapter 2 Servicing the Motherboard Side Components 51 4 If you are not installing a replacement fan immediately install a CPU fan tray filler panel Tighten the two captive Phillips screws that secure the filler panel to the chassis What Next Note During a hot swap operation after you remove a fan tray or power supply wait for an acknowledgement message on the system console before installing a replacement part otherwise the environmental monitoring software will not recognize the new device and false error conditions will result If you are not replacing the fan tray do not wait for the message Install the fan tray filler panel immediately To replace the CPU fan tray complete this task a How to Install a CPU Fan Tray on page 53 To reassemble the system complete this task m How to Close a Side Door on page 24 52 Sun Fire 880 Server Service Manual April 2002 How to Install a CPU Fan Tray All fan trays feature a hot swap capability You can remove and replace a faulty fan tray without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 Before You Begin If you are not performing a hot swap procedure complete the following task a How to Power Off the System on page 5 Complete these tasks a How to Open and Remove a Sid
225. ser Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyr
226. ses messages announcing the name of every test run from the OpenBoot Diagnostics menu commands This keyword has no effect on status messages of tests run from the ok prompt Displays name of each subtest that is called Displays detailed messages of progression of all tests Displays backtrace of N callers when an error occurs e callers 0 displays backtrace of all callers on error Continues executing the test until N errors are encountered e errors 0 displays all error reports without terminating testing Chapter 8 Diagnostics and Troubleshooting 267 268 To display the current values of all OpenBoot configuration variables use the printenv command at the ok prompt without specifying a variable name To display the current values of the OpenBoot diagnostic configuration variables use the printenvs menu command at the obdiag gt prompt For more details see OpenBoot Diagnostics Menu Commands on page 272 obdiag gt printenvs Variable Name Value Default Value diag switch true false diag level min min test args subtests diag passes 10 1 obdiag gt To set or change the value of a diagnostic configuration variable use the setenv command at the ok prompt or at the obdiag gt prompt See OpenBoot Diagnostics Menu Commands on page 272 for more information obdiag gt setenv diag level max diag level max OpenBoot ok Prompt Commands OpenBoot Diagnostics detects any
227. sion of the manual is included with the OpenBoot Collection AnswerBook that ships with Solaris software 249 250 About Diagnostic Tools The system provides both firmware based and software based diagnostic tools to help you identify and isolate hardware problems These tools include Power on self test POST diagnostics OpenBoot Diagnostics Sun Validation Test Suite SunVTS software Sun Management Center software Remote System Control RSC software POST diagnostics verify the core functionality of the system including the motherboard CPU Memory board DIMMs and PCI slots You can run POST even if the system is unable to boot For more information about POST see About POST Diagnostics on page 252 and How to Use POST Diagnostics on page 256 OpenBoot Diagnostics tests focus on system I O and peripheral devices Like POST you can run OpenBoot Diagnostics even if the system is unable to boot For more information about OpenBoot Diagnostics see About OpenBoot Diagnostics on page 264 and How to Use OpenBoot Diagnostics on page 276 SunVTS system exerciser is a graphics oriented UNIX application that handles the continuous exercising of system resources and internal and external peripheral equipment For more information about SunVTS see About SunVTS Software on page 282 Sun Management Center formerly Sun Enterprise SYMON software enables you to monitor the system hardware status and ope
228. stalling DIMMs in a CPU Memory board Population Sequence Memory Interleaving Factor Install first eight DIMMs into groups AO and BO so that every other slot is occupied Install next four DIMMs into group A1 Fill last four available slots group B1 Four way interleaving if all eight DIMMs are identical two way interleaving otherwise Four way interleaving between any two groups configured identically two way interleaving in any group that does not match the capacities used in any other group Eight way interleaving if all 16 DIMMs are identical four way interleaving between any two groups configured identically two way interleaving in any group that does not match the capacities used in any other group Chapter 7 Hardware Configuration 229 230 About PCI Cards and Buses All system communication with storage peripherals and network interface devices is mediated by two Peripheral Component Interconnect PCI bridge chips located on the system s motherboard Each bridge chip manages communication between the system s main interconnect bus and two PCI buses giving the system a total of four separate PCI buses The four PCI buses support up to nine PCI interface cards and four motherboard devices The following table describes the PCI bus characteristics and maps each bus to its associated bridge chip motherboard devices and PCI slots All slots comply with PCI Local Bus Specifica
229. stem 158 Sun Fire 880 Server Service Manual April 2002 2 Remove the three Phillips screws securing the system status assembly to the front of the system Take care not to damage the flex circuit 3 Carefully remove the status assembly from the front of the system The status assembly is held in place by tabs on the left side and right top of the assembly 4 Disconnect the system status cable P31 from the connector on the status assembly 5 Place the status assembly on an antistatic mat Chapter 4 Removing and Installing Miscellaneous Assemblies 159 What Next To replace the system status assembly complete this task a How to Install the System Status Assembly on page 161 160 Sun Fire 880 Server Service Manual April 2002 How to Install the System Status Assembly Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do Attach the system status cable P31 to the connector on the side of the system status assembly Align the status assembly into position on the front of the system Insert the tabs on the left side of the status assembly into their cutouts first as you align the metal tab on the right top side with its cutout Replace the three Phillips screws that secure the status assembly to the front of the system Replace the removable media assembly bezel on the front of the system Replace the two Phillips screws that s
230. sufficient power for a maximally configured system You can add an optional third power supply to provide N 1 power redundancy allowing the system to continue operating should any one of the power supplies fail Each power supply provides a total of five DC output voltages 3 3V 5 0V 12V 48V and 5 0V standby Output current is shared equally between each of the supplies via active current sharing circuitry Power supplies in a redundant configuration feature a hot swap capability You can remove and replace a faulty power supply without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 7 Each power supply has three status LEDs to provide power and fault status information For additional details see About Power Supply LEDs on page 348 Configuration Rules m In order to gain more system power redundancy and reliablity you should connect each power supply to a dedicated AC circuit Consult your local electrical codes for any additional requirements a The minimum system configuration requires two power supplies Systems configured with only one power supply are not supported m A system configured with two power supplies may shut down abruptly if either power supply fails Installation of an optional third power supply enables the system to remain fully operational should any one of the power supplies fail m Power su
231. system commands and view system messages Continue with your installation or diagnostic procedure as needed 18 Sun Fire 880 Server Service Manual April 2002 How to Configure a Local Graphics Console Before You Begin If your server is configured without a local alphanumeric terminal you need to install a local graphics console in order to install the operating environment and to run diagnostic tests Alternatively you can attach an alphanumeric ASCII terminal create a tip connection from another Sun system or set up an RSC console See a About Setting Up a Console on page 16 a How to Attach an Alphanumeric Terminal on page 17 To install a local graphics console you must have A supported PCI based graphics card A monitor CRT with appropriate resolution A Sun Type 6 USB keyboard A Sun Type 6 USB mouse and mouse pad What to Do Install the graphics card into a vacant PCI slot See How to Install a PCI Card on page 92 Chapter 1 Preparing to Service the System 19 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection 3 Connect the monitor s power cord to an appropriate AC power outlet 4 Attach the keyboard cable to one of the system s USB ports 5 Attach the mouse cable to the system s remaining USB port or to a USB port on the keyboard if applicable 20 Sun Fire 880 Server Service Manual April 2002
232. t fan trays and hot plug operations see m About Fan Trays on page 237 a About Hot Pluggable and Hot Swappable Components on page 7 350 Sun Fire 880 Server Service Manual April 2002 About Disk Drive LEDs The Disk Fault LED on the system status and control panel indicates the general status of the disk subsystem The Disk Fault LED lights when a fault is detected in the disk subsystem LEDs inside the system indicate the fault status of individual disk drives There are three LEDs Activity Fault OK to Remove for each disk drive The disk drive LEDs are located on the front of the disk cage as shown below Icon Name Activity Fault Hs OK to Remove LED Function Blinks slowly while the disk drive is being tested configured or unconfigured during a hot plug operation Blinks rapidly as the disk drive spins up or spins down Stays lit when the disk drive is at speed and operating normally but experiencing no read or write activity Blinks rapidly and irregularly in response to disk read or write activity Lights when the disk drive encounters a fault Lights when it is safe to remove the disk drive during a hot plug operation Blinks under software control to direct attention to a disk drive AppendixB System LEDs 351 The following table shows how to interpret the various possible LED patterns Interpretation Off Off Off Rapid Off Off Blinking Slow O
233. t of the fender rotate it out and away from the chassis The fender is held in place by two tabs on the back of the fender that fit into the lower chassis 4 Remove the six CPU side screws securing the disk cage to the system Chapter6 Removing and Installing Backplanes and Cables 195 5 Remove the eight I O side screws securing the disk cage to the system 6 Carefully pull the disk cage forward about 2 inches 5 cm enough to give you clear access to the remaining cables on the base backplane 7 Disconnect the base backplane FC AL data cable A and B from the base backplane at connectors A J0201 and B J0200 196 Sun Fire 880 Server Service Manual April 2002 8 Slide the disk cage out fully from the system 9 Place the disk cage on an antistatic mat What Next To replace the disk cage complete this task a How to Install the FC AL Disk Cage on page 198 Chapter6 Removing and Installing Backplanes and Cables 197 How to Install the FC AL Disk Cage Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Carefully align the disk cage with the disk cage bay 198 Sun Fire 880 Server Service Manual April 2002 2 Slide the disk cage into the system until it is about 2 inches 5 cm from its final position in the disk cage bay 3 Connect the base backplane FC AL data cable A and B from the motherboard to the base backplane at connectors
234. t swappable they can be removed or inserted at any time without requiring prior software preparations Keep in mind that a power supply is not considered hot swappable unless it is part of an N 1 redundant power configuration a system configured with the optional third power supply Do not remove a power supply from a working system if its removal would leave the system with fewer than two working power supplies Chapter 1 Preparing to Service the System 7 8 Unlike other hot pluggable devices you can install or remove a power supply or fan tray while the system is operating at the ok prompt However in the case of the power supply you must issue a reset all command at the ok prompt in order for the change to be recognized the next time the operating system is booted Note If you remove a power supply or fan tray while the operating system is running wait for an acknowledgement message on the system console before installing a replacement part otherwise the environmental monitoring software will not recognize the new device and false error conditions will result Caution When hot swapping a redundant fan tray do not put your hand into the empty fan tray bay The fans in the populated bay are still spinning For additional information see m About Power Supplies on page 235 m About Fan Trays on page 237 Disk Drives Sun Fire 880 internal disk drives are hot pluggable However certain software p
235. tallation Guide Sun Fire 880 Server Owner s Guide Sun Fire 880 Server Product Notes Solaris Release Notes Solaris Release Notes Supplement for Sun Hardware SunVTS User s Guide SunVTS Test Reference Manual SunVTS Quick Reference Card Sun Management Center Software User s Guide Sun Management Center Software Release Notes Sun Management Center Supplement for Workgroup Servers Solaris System Administrator AnswerBook Solaris Handbook for Sun Peripherals Platform Notes The eri FastEthernet Device Driver Platform Notes The Sun GigabitEthernet Device Driver Platform Notes Using luxadm Software Sun Fire 880 Dynamic Reconfiguration User s Guide OpenBoot 4 x Command Reference Manual OpenBoot 4 x Quick Reference OpenBoot 4 x Supplement for PCI Sun Remote System Control RSC User s Guide Sun Fire 880 Server Service Manual April 2002 Accessing Sun Documentation Online A broad selection of Sun System documentation is located at http www sun com products n solutions hardware docs A complete set of Solaris documentation and many other titles are located at http docs sun com Ordering Sun Documentation Fatbrain com an Internet professional bookstore stocks select product documentation from Sun Microsystems Inc For a list of documents and how to order them visit the Sun Documentation Center on Fatbrain com at http www fatbrain com documentation sun Sun Welcomes Your Comments Sun is inter
236. te de alimentaci n del chasis del sistema Precauci n El interruptor de encendido de Bater a de litio una bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Precauci n En las placas de CPU Sun hay Paquete de pilas contienen una pila de plomo sellada Productos de energ a port til n TLCO2V50 Existe riesgo de estallido si el paquete de pilas se maneja sin cuidado o se sustituye de manera indebida Las pilas s lo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems No las desmonte ni intente recargarlas fuera del sistema No arroje las pilas al fuego Des chelas siguiendo el m todo indicado por las disposiciones vigentes Precauci n Las unidades Sun Fire 880 Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Asegurese de cerrar la tapa superior antes de volver a encender el equipo productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo Precauci n Es peligroso hacer f
237. the base backplane at connectors F J01103 and E J01102 2 Disconnect the disk status flex circuit cables from the base backplane at connectors J01001 and J01000 188 Sun Fire 880 Server Service Manual April 2002 3 Remove the three Phillips screws and nylon washers securing the base backplane to the disk cage la ae ly loa D 4 Remove the backplane from the system 5 Place the backplane on an antistatic mat What Next To replace the base FC AL backplane complete this task a How to Install the Base FC AL Backplane on page 190 Chapter6 Removing and Installing Backplanes and Cables 189 How to Install the Base FC AL Backplane Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Position the base backplane against the disk cage Align the three screw holes on the backplane with the screw holes on the disk cage 2 Fasten the three screws and nylon washers that secure the backplane to the disk cage lt ei a loa a 190 Sun Fire 880 Server Service Manual April 2002 3 Connect the disk status flex circuit cables to the base backplane at connectors J01001 and J01000 4 If the expansion FC AL backplane is installed connect the following cables For cable connector locations see Cable Connector Locations on page 220 a FC AL data cable C and D from connectors C J01100 and D J01101 on the expansion backplane to the bas
238. therboard Side Components 33 5 Place the CPU Memory board on an antistatic mat 6 If you are not immediately replacing the CPU Memory board install a CPU air baffle into its slot next to the CPU fan trays slot to ensure proper cooling of the system Spare CPU air baffles are located under n Caution A CPU air baffle must be installed into an empty CPU Memory board the CPU side chassis top 34 Sun Fire 880 Server Service Manual April 2002 w Align the air baffle so that the tab on the end is under its slot in the chassis b Rotate the air baffle into position g Push in the plastic pin on the air baffle 7 If you are not immediately replacing the CPU Memory board install a CPU Memory board dust cover on that slot s motherboard CPU Memory board connectors Chapter 2 Servicing the Motherboard Side Components 35 What Next If you are installing a replacement CPU Memory board you must transfer all memory modules from the faulty board to the replacement board Complete these tasks a How to Remove a Memory Module on page 42 a How to Install a Memory Module on page 46 To reassemble the system complete this task a How to Close a Side Door on page 24 If you are not replacing the part right away you need to perform a reconfiguration boot A reconfiguration boot is required in order for the operating system to recognize the configuration change See a How to Initiate
239. this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Connect the CPU Memory board status cable to the connector on the back of the status assembly 68 Sun Fire 880 Server Service Manual April 2002 2 Place the status assembly into position and fasten the two Phillips screws that secure it to the chassis What Next To reassemble the system complete this task a How to Close a Side Door on page 24 Chapter 2 Servicing the Motherboard Side Components 69 How to Remove the Motherboard Fan Status Flex Circuit Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Disconnect the ribbon cable from the back of the flex circuit 2 Remove the two Phillips screws securing the flex circuit to the bracket 3 Remove the flex circuit from the system 4 Place the flex circuit on an antistatic mat What Next To replace the motherboard fan status flex circuit complete this task a How to Install the Motherboard Fan Status Flex Circuit on page 71 70 Sun Fire 880 Server Service Manual April 2002 How to Install the Motherboard Fan Status Flex Circuit Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 What to Do 1 Position the flex circuit in the system and fasten th
240. tics Forced Off e 8 This setting enables the system Power button to power the system on or off If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding the Power button in for five seconds causes an immediate hardware power off The Locked setting e Disables the system Power button to prevent unauthorized users from powering the system on or off e Disables the keyboard Stop a command terminal Break key command tip window command and RSC break command preventing users from suspending system operation to access the system ok prompt e Prevents unauthorized programming of the system flash PROMs The Locked position is the recommended setting for normal day to day operations This setting forces the power on self test POST and OpenBoot Diagnostics to run during system startup The Power button functions the same as when the keyswitch is in the Normal position This setting forces the system to power off immediately and enter 5 volt standby mode It also disables the system Power button You may want to use this setting when AC power is interrupted and you do not want the system to restart automatically when power is restored With the keyswitch in any other position if the system was running prior to losing power it restarts automatically once power is restored The Forced Off setting also prevents an RSC console from restarting t
241. tion Revision 2 1 Clock Rate MHz Bandwidth bits PCI Bridge PCI Bus Voltage V Motherboard Devices PCI Slots 0 PCI A 66 MHz Gigabit Ethernet controller None 64 bits FC AL controller 3 3V 0 PCI B 33 MHz SCSI controller interface to the Slots 0 1 2 3 64 bits internal DVD drive and optional 5V tape drive 1 PCI C 33 or 66 MHz None Slots 7 and 8 64 bits 3 3V 1 PCI D 33 MHz RIO ASIC Ethernet USB and Slots 4 5 6 64 bits EBus interfaces 5V The system s PCI hot plug feature lets you remove and install PCI cards while the system is running You can hot plug any standard PCI card provided that its Solaris device drivers support PCI hot plug operations and the system is running the Solaris 8 7 01 operating environment or a subsequent release that supports this feature In addition the PCI card must comply with the PCI Hot Plug Specification Revision 1 1 PCI hot plug procedures may involve software commands for preparing the system prior to removing a card and for reconfiguring the operating environment after installing a PCI card For more information about PCI hot plug procedures see About Hot Pluggable and Hot Swappable Components on page 7 Sun Fire 880 Server Service Manual April 2002 Note Do not attempt to hot plug a PCI card until you are certain that its device drivers support PCI hot plug operations otherwise you may cause a system panic For a list of Sun PCI cards and device
242. tion the expansion backplane in the system against the disk cage Align the three screw holes on the backplane with the screw holes on the disk cage 184 Sun Fire 880 Server Service Manual April 2002 3 Fasten the three screws and nylon washers that secure the backplane to the disk cage If you are installing the expansion backplane for the first time the nylon washers are included with the backplane kit i ae ly EN amp 4 Connect the expansion FC AL backplane cables to the backplane For cable connector locations see Cable Connector Locations on page 220 If you are installing an expansion backplane in the system for the first time install the following cables a FC AL data cable A and B to connectors A J0201 and B J0200 on the expansion backplane and to connectors F J0501 and E J0500 on the base FC AL backplane b Base expansion cable P42 to the power distribution board at connector P42 J7 DISKS Chapter6 Removing and Installing Backplanes and Cables 185 186 Note The expansion backplane cable is routed to both FC AL backplanes The cable end and connector that goes to the base backplane connector J0801 will not reach the upper backplane The two cable ends ganged together go to the upper backplane at connectors J0801 and J0100 c Base expansion cable P1 Base to connector J0801 on the base backplane d Base expansion cable P2 and P43 to connector J0801 and J0100 on the expans
243. to an RSC console Type the following commands at the system ok prompt ok diag console rsc ok setenv input device rsc console ok setenv output device rsc console To cause the changes to take effect power cycle the system or type ok reset all If you redirect OpenBoot Diagnostics output to an RSC console the output will not display on the system console To redirect OpenBoot Diagnostics output to the local system console or to a tip connection issue the diag console command as shown in the following example ok gt diag console ttya ok gt reset all See the Sun Fire 880 Server Owner s Guide for more information about redirecting output to an RSC console Sun Fire 880 Server Service Manual April 2002 OpenBoot Diagnostics Error Messages Using the OpenBoot configuration variable test args you can specify keywords to set reporting controls for diagnostic and error messages debug Provides all debug messages silent Suppresses display of test name verbose Provides detailed test status messages callers N Sets the number of backtrace callers reported errors N Sets the number of errors reported before testing is terminated See OpenBoot Configuration Variables for OpenBoot Diagnostics on page 265 and Error Messages on page 291 for additional information about the test args variable The following is an example of how to use the variable test args ok
244. tree frutree chassis fru frutree chassis io board SEGMENT SD ManR container ManR UNIX_Timestamp32 Tue May 9 09 36 08 EDT 2000 ManR Fru_Description ASSY PCB PCI IO BRD RHINO ManR Manufacture_Loc BENCHMARK ELECTRONICS INC HUNTSVILLE ALABAMA USA ManR Sun Part No 5015142 ManR Sun Serial No 000 ManR Vendor Name NO JE 069 DEC CODE FOR THIS VENDOR ManR Initial HW Dash Level 03 ManR Initial HW Rev Level 01 ManR Fru Shortname Da Dak_IOBoardR PROM Forma k_IOBoardR t_ Version 1 Dak_IOBoardR Ambient Temp Array 9223372036854775806 Dak_IOBoardR Min_ Power _ Rating 4 iterations Dak_IOBoardR Min Power Rating 0 11 Dak_IOBoardR Min Power Dak_IOBoardR Min Power Dak_IOBoardR Min Power Rating 1 22 Rating 2 33 Rating 3 44 298 Sun Fire 880 Server Service Manual April 2002 Dak_IOBoardR Max_Power Rating 4 iterations Dak_IOBoardR Max Power Rating 0 22 Dak_IOBoardR Max Power Rating 1 33 Dak_IOBoardR Max Power Rating 2 44 Dak_IOBoardR Max Power Rating 3 55 frutree chassis rsc board container SEGMENT SD frutree chassis fcal backplane slot Label 0 frutree chassis fcal backplane slot Label 0 fcal backplane container frutree chassis fcal backplane slot Label 1 frutree chassis fcal backplane slot Label 1 fcal backplane container frutree chassis power dist board container frutree chassis power dist board p
245. tus assembly b Carefully slide the plastic motherboard air duct over the metal motherboard air guide c Use the two guideposts that fit through two holes near the top of the motherboard to align the motherboard against the centerplane 78 Sun Fire 880 Server Service Manual April 2002 3 If the system I O board is installed seat the motherboard in the system by evenly and firmly pushing on the top outer ends of the motherboard stiffener and ejection assembly Caution Do not push on the ejection levers to seat the motherboard in the system Chapter 2 Servicing the Motherboard Side Components 79 80 4 Replace the 15 M4 Phillips screws that secure the motherboard in the chassis a Insert the top center screw and tighten it by two turns b Insert the screw directly beneath the top center screw and tighten it by two turns c Insert the top left and right screws and tighten them by two turns d Repeat this pattern for the remaining screws until they are all installed e Fully tighten the screws in the pattern described until the board is fully seated Sun Fire 880 Server Service Manual April 2002 5 Replace the two Phillips screws that secure the Gigabit Ethernet connector housing to the rear panel 6 Connect the motherboard power cable P8 to the motherboard at connector J4702 Main Power 7 Connect the motherboard power cable P9 to the motherboard at connector J4701 48 Volt Power 8
246. uct of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product Caution Do not block or cover the openings level defined in DIN 45 635 Part 1000 must be Caution The workplace dependent noise 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements Power Cord Connection with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Caution Sun products are designed to work current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Not all power cords have the same Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet The following caution applies only to devices with a Standby power switch functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the
247. ugh so that you can disconnect the two cables still attached to the board 5 Disconnect the following cables from the power distribution board a Motherboard power cable P7 from the power distribution board at connector P7 J4 MOTHERBOARD Chapter6 Removing and Installing Backplanes and Cables 211 b I O board remote sense cable P38 from the power distribution board at connector P38 J10 Sense 5vstby 6 Remove the power distribution board from the system 7 Place the board on an antistatic mat What Next To replace the power distribution board complete this task a How to Install the Power Distribution Board on page 213 212 Sun Fire 880 Server Service Manual April 2002 How to Install the Power Distribution Board Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 27 Chapter6 Removing and Installing Backplanes and Cables 213 What to Do 1 Angle the power distribution board into its position in the chassis far enough to still easily access connectors P7 J4 MOTHERBOARD and P38 J10 Sense 5Vstby on the power distribution board 214 Sun Fire 880 Server Service Manual April 2002 2 Connect the following cables to the power distribution board For cable connector locations see Cable Connector Locations on page 220 a Motherboard power cable P7 to the power distribution board at connector P7 J4 MOTHERBOARD b I O board remote sense cable
248. ultipathing software to switch I O operations from one I O controller to another to prepare for DR operations With a combination of DR and multipathing software you can remove replace or deactivate a PCI controller card with little or no interruption to system operation Note that this requires redundant hardware that is the system must contain an alternate I O controller that is connected to the same device s as the card being removed or replaced The alternate controller must reside on a different PCI card or be integrated into the Sun Fire 880 system motherboard or I O board For additional details see the Sun Fire 880 Server Owner s Guide Chapter 1 Preparing to Service the System 9 10 PCI Hot Plug User Interfaces There are two different methods for performing PCI hot plug operations on Sun Fire 880 systems m Push button method Command line method The push button method relies on push buttons and status LEDs located near each PCI slot You can initiate a hot plug operation by pressing the push button for the corresponding slot The command line method lets you perform hot plug operations via a remote login session an RSC console or a locally attached console This method involves the Solaris cfgadm 1 command Both hot plug methods make use of the status LEDs located near each PCI slot These LEDs indicate where and when it is safe to insert or remove a board and also show whether the operation has succeeded or faile
249. un Peripherals a AnswerBook2 online documentation for the Solaris operating environment Sun Fire 880 Server Service Manual April 2002 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized AaBbCc123 Command line variable replace with a real name or value Edit your login file Use 1s a to list all files o You have mail o su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser Prompt machine name machine name Preface xvii xviii Related Documentation Application Title Installation Owner s Guide Late Breaking Information System Diagnostics System Management System Administration Remote System Monitoring and Control Sun Fire 880 Server Rackmounting Guide Installation Instructions for Solaris Solaris SPARC Platform Edition Installation Guide Solaris SPARC Platform Edition Installation Release Notes Solaris Sun Hardware Platform Guide Solaris Installation Guide Solaris Advanced Ins
250. uncionar los Aviso de cumplimiento con requisitos de laser Los productos Sun que utilizan la tecnologia de laser cumplen con los requisitos de laser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Precauci n El manejo de los controles los AN ajustes o la ejecuci n de procedimientos distintos a los aqu especificados pueden exponer al usuario a radiaciones peligrosas Appendix E Safety Agency Compliance Statements 377 GOST R Certification Mark gi Nordic Lithium Battery Cautions Norge Sverige ADVARSEL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark Suomi A ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti 378 Sun Fire 880 Server Service Manual Apri
251. ur SunVTS GUI or TTY interface You can also access the log file directly at its default location var opt SUNWvts logs sunvts err Note It is important to have the SunVTS error log and var adm messages system logs available when contacting your Sun Service representative for assistance 286 Sun Fire 880 Server Service Manual April 2002 About Sun Management Center Software Sun Management Center software is a convenient single solution for managing multiple Sun systems devices and network resources With its intuitive Java based graphical interface Sun Management Center offers powerful management capabilities that allow you to m Manage and monitor your server remotely from any location in the network m Display physical and logical views of your exact server configuration Monitor system health conditions m Access real time system performance and configuration data to diagnose potential capacity problems and performance bottlenecks a Invoke SunVTS diagnostic software for online diagnosis of hardware problems m Use predictive failure analysis features to warn of potential memory and disk hardware failures before they happen a Organize systems by geographical location server function administrative responsibility or other criteria for increased management flexibility a Implement enterprise wide security measures such as authentication data integrity and access control lists For More Information Sun Ma
252. ure a Local Graphics Console on page 19 3 Press the Power button and wait until the system Fault LED on the front panel begins to blink Chapter 8 Diagnostics and Troubleshooting 315 316 4 Immediately press the Power button twice with a short one second delay in between presses A screen similar to the following is displayed to indicate that you have successfully reset the OpenBoot NVRAM configuration variables to their default values Sun Fire 880 8 X UltraSPARC III Keyboard Present OpenBoot x x 256 MB memory installed Serial xxxxxxxx Ethernet address xx xXxX XxX XxX XxX xx Host ID xxxxxxxx Safe NVRAM mode the following nvram configuration variables have been overridden diag switch is true use nvramrc is false input device output device are defaulted ttya mode ttyb mode are defaulted These changes are temporary and the original values will be restored after the next hardware or software reset ok By changing the NVRAM configuration variables to their default values you temporarily redirect the system console to the local console device Note that these NVRAM settings are reset to the defaults for this power cycle only If you do nothing other than reset the system at this point the values are not permanently changed Only settings that you change manually at this point become permanent 5 To permanently redirect the system console to the local consol
253. ve a functioning ID SEEPROM module so that you can install it on a new I O board thereby preserving the system s host ID information If you are replacing a defective ID SEEPROM module and want to retain the same host ID and Fthernet address consult your authorized Sun sales representative or service provider for assistance with programming the new ID SEEPROM module with the existing host ID and Ethernet address Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 What to Do Caution The system supplies 5V standby voltage to the SEEPROM even when the system is powered off To avoid damage to the SEEPROM you must disconnect the AC power cord s before servicing the SEEPROM 1 Disconnect the AC power cords from the power supplies Chapter 3 Servicing the Input Output Board Side Components 127 2 Locate the system SEEPROM on the I O board 3 Pull the SEEPROM from its socket 4 Place the SEEPROM on an antistatic mat What Next To replace the system SEEPROM complete this task a How to Install the System SEEPROM on page 129 128 Sun Fire 880 Server Service Manual April 2002 An How to Install the System SEEPROM This section explains how to install a functioning ID SEEPROM module If you are replacing a defective ID SEEPROM module
254. ving POST in Progress As POST runs it displays diagnostic status messages locally on an attached terminal through a tip connection or on an RSC console if POST output has been redirected to the RSC console By default POST output displays locally on an attached terminal or through a tip connection To redirect output to an RSC console Type the following commands at the ok prompt ok diag console rsc ok setenv input device rsc console ok setenv output device rsc console To cause the changes to take effect power cycle the system or type ok reset all If you redirect POST output to an RSC console the POST results will not display locally on an attached terminal or through a tip connection To redirect POST output to the terminal or tip connection issue the diag console command as shown in the following example ok gt diag console ttya ok gt reset all See the Sun Remote System Control RSC User s Guide for more information When POST starts it selects a master CPU to control test execution and error handling If the master CPU fails the CPU takes itself offline and POST selects a new master if another CPU exists in the system The level of POST testing depends on the setting of the variable diag level See OpenBoot Configuration Variables for POST on page 253 for more information The following is partial sample output of POST testing for four online CPUs CPU1 CPU3 CPU5 and CP
255. void Electrostatic Discharge on page 27 How to Remove a PCI Card on page 88 How to Remove the RSC Card on page 97 How to Remove an I O Fan Tray on page 84 Chapter 3 Servicing the Input Output Board Side Components 131 What to Do 1 Remove the eight PCI card dividers and set them aside Hold the divider by the front edge and pull it out from the divider base 2 Remove the PCI card bracket a Disconnect the PCI internal status cable P36 from the I O board at connector J3102 Keep the cable connected to the flex circuit For cable connector locations see Cable Connector Locations on page 220 132 Sun Fire 880 Server Service Manual April 2002 b Remove the three Phillips screws securing the PCI card bracket to the chassis and the I O board stiffener c Pull the PCI card bracket from the system d Place the bracket on an antistatic mat 3 Disconnect the following cables from the I O board For cable connector locations see Cable Connector Locations on page 220 a Narrow SCSI cable P1 from connector J3403 P1 b Ultra Wide SCSI cable P1 from connector J3402 c I C cable P18 from connector J3805 P18 Chapter 3 Servicing the Input Output Board Side Components 133 d System status assembly cable P32 from connector J3803 P32 e Fan power cable from connectors J3804 P6 J3807 P10 and J3806 P3 f Fan status cable P28 from connector J3801 P28 g I O signal cable
256. von anderen Appendix E Safety Agency Compliance Statements 373 Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent a la tension et la fr quence indiqu es sur l tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entra nerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface temp rature lev e N Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions AN dangereuses Pour viter les risques d
257. wer Off the System on page 5 a How to Open and Remove a Side Door on page 22 a How to Avoid Electrostatic Discharge on page 27 How to Remove a CPU Memory Board on page 32 What to Do Caution Dual inline memory modules DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove any DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts including the gold contacts on the bottom edge of the module Always wear a grounding strap when you handle the modules Sun Fire 880 Server Service Manual April 2002 1 Remove the plastic cover on the CPU Memory board Push the tabs inward until you can lift the cover free of the CPU Memory board shroud 2 Locate the slot into which you will install the memory module 3 Rotate outward the memory module ejection levers for that slot Chapter 2 Servicing the Motherboard Side Components 47 4 Holding the bottom edge of the module parallel to its socket carefully align the module so that each of its contacts is centered on a socket pin 5 Push firmly and evenly on both ends of the memory module until its bottom edge is firmly seated in the socket You will hear a click when the ejection levers are in the locked position 4
258. ycle the system See a How to Power Off the System on page 5 a How to Power On the System on page 2 4 Sun Fire 880 Server Service Manual April 2002 How to Power Off the System What to Do 1 Notify users that the system will be powered down 2 Back up the system files and data if necessary 3 Ensure that the front panel keyswitch is in the Normal or Diagnostics position 4 Press and release the Power button on the system front panel The system begins a graceful software system shutdown Note Pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data Use this method only as a last resort 5 Wait for the front panel Power OK LED to turn off 6 Turn the keyswitch to the Forced Off position Forced Off position Chapter 1 Preparing to Service the System 5 Caution Be sure to turn the keyswitch to the Forced Off position before handling any internal components Otherwise it is possible for a user to restart the system remotely while you are working inside it The Forced Off position is the only keyswitch position that prevents an RSC user from restarting the system 7 Remove the key from the keyswitch and ke
259. zungen zu vermeiden Achtung Gef hrliche Spannungen Ein Setzt das System unter Wechselstrom 372 Sun Fire 880 Server Service Manual April 2002 Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden O Aus Unterbricht die Wechselstromzufuhr zum Gerat Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand Anderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen Anderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres Sun Gerats zu gew hrleisten und es vor Uberhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Schalldruckpegel nach DIN 45 635 Teil 1000 Achtung Der arbeitsplatzbezogene betragt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschluf des Netzkabels Achtung Sun Produkte sind f r den Betrieb AN an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produ

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