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Sun Enterprise 3500 System Reference Manual

1. FIGURE 9 3 Front Panel LEDs Chapter9 Troubleshooting Overview 9 3 TABLE 9 1 lists complete LED codes for the system front panel TABLE 9 1 System Front Panel LED Codes Power Service Running Condition Off Off Off System has no power Off On Off Failure mode Off Off On Failure mode Off On On Failure mode On Off Off System is hung either in POST OpenBoot or in the operating system On Off On Hung in OS On On Off 1 Hung in POST OpenBoot PROM or 2 Hung in OS and failed component on board On On On 1 Hung in POST OpenBoot PROM or 2 Hung in OS and failed component on board On Off Flash OS running On On Flash OS running and failed component on board On Flash Off Slow flash POST Fast flash OpenBoot PROM On Flash On Undefined 9 3 1 Clock Board LEDs The LED codes for the clock board are the same as for the front panel except the clock board uses this symbol instead of a vertical bar to indicate that the board is receiving electrical power 9 4 Sun Enterprise 3500 System Reference Manual August 2001 9 32 CPU Memory and I O Board LEDs Most of the codes for the CPU Memory and I O board LEDs are similar to codes for the front panel and clock board The major exception is the second code Of
2. EE IY System running green ET ae Fault yellow DC power green o EEE IL FIGURE 11 4 Front Panel Status LEDs TABLE 11 1 summarizes the front panel LED status conditions during and after POST TABLE 11 1 LED Status Indicators LED Condition Left LED green On DC power supply is receiving AC current Off There is no DC power Middle LED On flashing first 60 seconds Self tests are running yellow Off after self tests end No hardware failures On after self tests end Hardware failure was detected Right LED green Off first 60 seconds Self tests are running On flashing after self tests end System is running Off after self tests end System cannot run repair is needed Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 12 Preparing for Service This chapter contains information about preparing the system for service after the system has been powered off m Section 12 1 Servicing Hot Pluggable Components on page 12 1 m Section 12 2 Powering Off the System on page 12 1 m Section 12 3 Internal Access on page 12 2 12 1 Servicing Hot Pluggable Components Hot pluggable components can be removed and replaced without powering off the system For information about disconnecting and connecting hot pluggable components that require service se
3. S SEESE SEEE RSS RS SERRES 2 Pre He ple Pie a lock board fle Fle fle le Clock boar gt fe fe Tee die iq ma M o L l 5 O o i Le al o oo Le Board slots 5 E FIGURE 3 4 Board Slot Locations Cooling and Power Issues There should be one power cooling module PCM for every two boards to adhere to cooling and power requirements The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards Note All empty slots must have a filler panel installed to ensure proper cooling and for EMI protection See Section 3 2 Filler Panels Powered On or Powered Off System Carefully insert the board in the proper slot in the card cage component side to the right ensuring that the board does not slip out of the top and bottom card guides All empty slots must have a filler panel installed 3 8 Sun Enterprise 3500 System Reference Manual August 2001 2 Ensure that both extraction levers are in the outward position as you slide the board toward the centerplane receptacles The board will not seat fully unless the levers are in this starting position See FIGURE 3 3 on page 3 6 for positioning of the levers Caution DO NOT FORCE any board into a slot it can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card ca
4. FIGURE 8 4 Disk Drive Access 2 Locate the drive to be replaced FIGURE 8 5 Caution You must wear a wrist strap when handling disk drives to prevent damage to the system components 8 6 Sun Enterprise 3500 System Reference Manual August 2001 Front view o o o 2 0000000000000000000000000000000000000 o 0000000000000000000000000000000000000 TST PT He o o 4 5 6 7 UO HOL HO U 2 2 2 0 1 2 3 UO JPOP yO U 2 2 2 FIGURE 8 5 Disk Drive Bays Note The disk drive retainer must be unlatched and then extended 45 degrees to an unlocked position for a drive to be removed or replaced in the system chassis Caution Do not tug with abrupt force on the retainer doing so can cause it to break off To remove the drive a Unlatch the drive retainer and extend it 45 degrees Use the extended unlocked retainer as a handle FIGURE 8 6 Chapter 8 Internal SCSI and FC AL Devices 8 7 FIGURE 8 6 Disk Drive With Retainer Unlatched and Extended b
5. G Key switch PWB centerplane ca FIGURE E 8 Key Switch PWB Centerplane Cable 3 Disconnect the key switch PWB centerplane cable from the LED board a Pull forward on the two locking tabs securing the cable to the LED board The key switch PWB centerplane cable is in back of the key switch lock cable assembly FIGURE E 9 E 12 Sun Enterprise 3500 System Reference Manual August 2001 E 4 4 2 Locking tabs for Locking tabs for PWB key switch lock cable centerplane cable FIGURE E 9 Locking Tabs on the LED Board b Disconnect the cable Cut the cable tie and remove the key switch PWB centerplane cable Replacing the Key Switch PWB Centerplane Cable Assembly Note Both ends of the key switch printed wiring board PWB centerplane cable are keyed so that the cable fits into the connector in only one direction and cannot be reversed Connect the key switch PWB centerplane cable to the LED board a Connect the cable The key switch PWB centerplane cable is in back of the key switch lock cable assembly FIGURE E 8 b Push back on the two locking tabs and secure the cable to the LED board The two locking tabs fit over the connector securing the key switch PWB centerplane cable to the LED board FIGURE E 9 Connect the other end of the cable to the centerplane Use a cable tie and secure the key switch PWB centerplane cable to the chassis Replace the panels covering the
6. Disconnect all the cables from the centerplane a Disconnect the media tray data and DC power cable assemblies See Section E 4 3 Media Tray Data and DC Power Cable Assemblies for information on disconnecting these cables b Disconnect the key switch PWB centerplane cable assembly See Section E 4 4 Key Switch PWB Centerplane Cable Assembly for information on disconnecting this cable E 18 Sun Enterprise 3500 System Reference Manual August 2001 10 11 12 Corner screws Side screws FIGURE E 11 Enterprise 3500 System Without the Front Chassis Disconnect all the boards from the centerplane See Chapter 3 CPU Memory Boards and Components Chapter 4 I O Boards and Components Chapter 5 Clock Board and Chapter 6 Interface Board for information on removing the boards Disconnect the peripheral power supplies from the centerplane See Chapter 7 Power Supplies for information on removing the peripheral power supplies Disconnect the PCMs from the centerplane See Chapter 7 Power Supplies for information on removing the PCMs If present disconnect the auxiliary fan tray from the centerplane See Section E 3 1 Removing the Auxiliary Fan Tray Assembly for information on removing the auxiliary fan tray If present disconnect all the filler panels from the centerplane Appendix E Non Chassis Field Replaceable Unit
7. Cr o EEE CEN CERY FIGURE F 6 Centerplane Assembly Description Part Number Centerplane assembly 501 4799 F 8 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE F 7 PCM Part Number Description PCM 300 1260 FIGURE F 8 Peripheral Power Supply Auxiliary and Thermal Protection Module Part Number Description 300 1358 Power supply peripheral 540 3815 Thermal protection module F 9 Illustrated Parts Breakdown Appendix F FIGURE F 9 Peripheral Power Supply AC Input Description Part Number Power supply peripheral with AC input 300 1400 FIGURE F 10 CPU Memory Board Assembly Description Part Number CPU Memory board assembly CPU and memory are not included 501 4882 F 10 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE F 11 SBus I O Board Assembly Part Number Description 501 4883 SBus I O board assembly F 11 Illustrated Parts Breakdown Appendix F FIGURE F 12 Graphics 1 0 Board Assembly Part Number Description 501 4884 Graphics I O board assembly August 2001 Sun Enterprise 3500 System Reference Manual F 12 FIGURE F 13 PCI I O Board Assembly Part Number Description 501 4926 PCI I O board assembly F 13 Illustrated Parts Breakdown Appendix F FIGURE F 1
8. Locate the card FIGURE 4 15 Remove the two screws that secure the card to the I O board front panel Save the screws for installation of a replacement card or a filler panel Unlock the card by pulling up the tips of the two standoffs See FIGURE 4 11 on page 4 14 Hold the card by the edges near the connector and gently rock the card back and forth to loosen it from the socket You may need to remove the SBus cards next to this card in order to have enough room to hold onto the graphics UPA card being removed Caution The connector housing may break if the card is tilted too far Lift the card from the socket at an angle while guiding the face plate out from the front panel opening FIGURE 4 16 FIGURE 4 16 Removing or Installing a Graphics UPA Card Chapter 4 1 O Boards and Components 4 19 4 6 5 2 Place the card in an antistatic bag If the graphics UPA card is not immediately replaced install a filler panel part number 340 2305 on the Graphics I O board front panel opening To secure the filler panel use the screws that were removed in Step 3 Caution Be sure to install the filler panel right side up Installing it upside down creates a gap at the top edge of the card slot opening that can impair system cooling and FCC regulatory compliance Use the procedures in Section 4 6 3 Installing a Board to replace the Graphics T O board Installing a Graphics UPA Ca
9. o 0000000000000000000000000000000000000 9 SOO OOOO LOE OO o o Internal 90 00 0 0 00 0 000 0 000 00 0 000 0 000 0000 0 00 0000 D 0 0 0 8 0 0 0 8 0 0 0 8 08 0 00 08 00 0800 0800000000 5 5 3 5 5 5 5 LE HMA ENIAN o Auxiliary peripheral power supply PPS eC q elig Fan tray co FIGURE B 1 Enterprise 3500 System Front View B 2 Sun Enterprise 3500 System Reference Manual August 2001 B 1 1 PCMs Interface board IB Clock board PPS AC Of oa Uy ye CPU Memory and TL Oa 1 O boards slots o He Ho 7 5 3 Ojo FIGURE B 2 Enterprise 3500 System Rear View Board Types The CPU Memory board supports up to two UltraSPARC II CPU modules and 16 DIMM slots The SBus I O board includes two SYSIO ASICs that provide two SBuses one for two plug in SBus cards and two GBIC 100 MB sec Fibre Channel interfaces and one for one plug in SBus card and the onboard devices 10 100 Mbit TP
10. Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true 2 Reboot to make the changes effective Chapter 9 Troubleshooting Overview 9 13 9 6 2 Using a Remote Console It is possible to reset the system or cycle power from the remote console under these conditions m The console must be connected to port A on the clock board a The key switch must be in either the On or Diagnostic setting If the key switch is in the Secure or Off position the remote key sequences and button resets are ignored m Security features permit the use of the remote console You must use a slow typing speed not less than 0 5 seconds and not more than 5 seconds between characters TABLE 9 4 Remote Console Commands Command Enter this sequence Remote power off on Return Return Control Shift p Remote system reset Return Return Control Shift r Remote XIR CPU reset Return Return Control Shift x Key Return ASCII 0d hexadecimal tilde ASCII 7e hexadecimal Control Shift p 10 hexadecimal Control Shift r 12 hexadecimal Control Shift x 18 hexadecimal Note The remote console logic circuit continues to receive power even if you have commanded system power off The remote system reset command is useful for resetting the system under general conditions The remote XIR reset command is used for software development and debugging 9 14 Sun Enterprise 3500 System Reference Manual
11. Regulatory Agency Compliance Statements in the system installation guide that came with your Enterprise system xxiii xxiv Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 1 Product Overview 1 1 Standard Features The Sun Enterprise 3500 system enclosure contains a 5 slot chassis and two built in disk banks that hold up to eight FC AL Fibre Channel Arbitrated Loop disk drives FIGURE 1 1 Enterprise 3500 System The minimum configuration for the server is m Power cooling module PCM or PCM filler panels m Fan tray m Clock board a CPU Memory board a UltraSPARC II module m Main memory a I O board Board filler panels for any unpopulated board slots a Interface board IB or IB filler panel m Peripheral power supply with EnAC power sequencer a Auxiliary peripheral power supply or thermal protection module a Media tray for removable media including DVD ROM drive Front view Rear view o o o 000000000000000000000000000000000000000 000000000000000000000000000000000000000 3
12. Sun Management Center The Sun Management Center program monitors system functioning and features a graphical user interface GUI to continuously display system status Sun Management Center is intended to complement system management tools such as SunVTS Sun Management Center is accessible through an SNMP interface from network tools such as Solstice SunNet Manager Refer to the Sun Management Center User s Guide manual part number 802 5355 for starting and operating instructions Chapter 9 Troubleshooting Overview 9 11 9 6 Specific Problems and Solutions 9 6 1 Failure of Network Communications 9 6 1 1 Description of the Problem The system cannot communicate with a network if the system and the network hub are not set in the same way for the Ethernet link integrity test This problem particularly applies to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE T networks where the test is enabled by default If you connect the system to a network and the network does not respond use the OpenBoot command watch net a11 to display conditions for all network connections ok watch net all For SBus Ethernet cards the test can be enabled or disabled with a hardware jumper which you must set manually For the TPE and MII onboard ports on the I O board the link test is enabled or disabled through software as shown below Remember also that the TPE
13. on page C 3 m Section C 4 SCSI Termination on page C 4 Cl SCSI Target ID Number Addressing C 1 1 Media Tray The default SCSI ID numters for devices in the media tray are TABLE C 1 Media Tray Default SCSI ID Numbers Device ID DVD ROM drive 6 Tape drive 5 C 1 ES T 2 Internal Disk Drives The default ID numbers for internal disk drives are TABLE C 2 Internal Disk Drive Default ID Numbers Drive Bay ID Number 0 boot disk 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 CZ Device Naming Conventions SCSI and FC AL devices are identified by path names or aliases A full path name can be of the form sbus 1f 0 cgsix 1 0 A short path name does not include address information For example the full path name shown above can be shortened to sbus cgsix This form of name can be ambiguous if more than one of the devices is installed An alias is another form of short name Use the OpenBoot devalias command to list current aliases Some common aliases are TABLEC 3 Examples of Alias Names Alias Full Path Name net sbus 3 0 SUNW hme 3 8c00000 DVD sbus 3 0 SUNW fas 3 8800000 sd 6 0 f ttya central fhc zs 0 902000 a C 2 Sun Enterprise 3500 System Reference Manual August 2001 TABLE C 3 Examples of Alias Names Alias Full Path Name ttyb central fhc zs 0 902000 b screen SUNW f b 2 0 disk sbus 2 0 SUNW socal d 10000 sf 0 0 ssd 0 0 C 3 C 3 1 SCSI Cable Lengt
14. Flow Diagrams for Troubleshooting for more information 7 4 2 Replacing the Peripheral Power Supply AC PPS 0 1 Completely power off the Enterprise 3500 system See the power off instructions in Chapter 11 Powering Off and On 2 Disconnect the AC power cord from the power inlet 3 Release the power supply from the system chassis by inserting a Phillips No 1 screwdriver into each quarter turn access slot and then turning to the unlocked position FIGURE 7 3 A fP A cb Ho U Ne FIGURE 7 3 Unlocking and Locking Quarter turn Access Slots 4 Pull the ends of the extraction levers outward to release the power supply from the centerplane 5 Pull out the power supply FIGURE 7 4 Chapter 7 Power Supplies 7 5 LS ince o e n B oen vV U FIGURE 7 4 Replacing the Peripheral Power Supply AC Input 6 Carefully insert the replacement power supply in the proper slot using the guide slots Ensure that both extraction levers are in the outward position The power supply will not seat fully unless the levers are in this starting position 7 Slide the power supply toward the centerplane Ensure that the arrows in the quarter turn access slots point to the unlocked position FIGURE 7 3 7 6 Sun Enterprise 3500 System
15. standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings of A your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product Caution The workplace dependent noise level defined in DIN 45 635 Part 1000 must be 70Db A or less H 1 SELV Compliance Safety status of I O connections comply to SELV requirements Power Cord Connection with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure What type of power is supplied to your building Caution Sun products are designed to work Caution Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a
16. 3 902 Installing a Memory Module Requirements a The 2 Gbyte memory option 256 MByte DIMMs require that the system flash PROM software be 3 2 29 or compatible versions before installing memory modules m Currently for Solaris 2 5 1 operating environments configurations are limited to a maximum total memory of 56 Gbyte configurations that exceed 56GByte for this version are not supported Solaris 2 6 operating environments together with patch 105181 xx support a maximum configuration of 60 Gbyte There is no limitation for systems running Solaris 7 or 8 Operating Environments maximum achievable configuration is 60 Gbyte m Do not mix different densities 128 or 256 Mbytes in a bank For Solaris 2 5 1 Operating Environments the usr platform sbin prtdiag command displays erroneous memory capacity information Use software patch 104595 09 available at http sunsolve sun com to correct this problem All banks must have the same size DIMMs However DIMMs from different manufacturers are interchangeable in a single bank if the DIMMs all have the same capacity and speed Sort the DIMMs into banks of eight using the same size DIMMs Maximizing Performance The following guidelines will result in optimal memory interleaving across boards for performance These guidelines are for optimal performance and are not requirements for a functional system The guidelines apply to systems with no DIMMS installed and when adding DIMMs to a s
17. August 2001 7 9 7 5 1 Power Cooling Module PCM The power cooling module PCM FIGURE 7 6 provides power for two boards The PCM also supplies cooling air to the board slots so in normal operation each board must be next to a working PCM Quarter turn access slot Extraction lever FIGURE 7 6 PCM The PCM incorporates an AC inrush limit circuit and two precharge inputs 3 3V and 5V that enable it to be hot pluggable into a live centerplane Within a system all PCMs operate in a parallel redundant mode sharing 2 0V 3 3V and 5V output currents The shared 5V output also includes the 5V output of a peripheral power supply Requirements for Redundant Power If a DC supply in a PCM fails the system boards will continue to be powered and cooled by the other power supplies if sufficient redundancy an additional power supply is present For example if an Enterprise 3500 system needs a minimum of two PCMs and three are present then the system has redundancy TABLE 7 3 Note The presence of an additional extra PCM in the system provides redundancy and allows hot plug of PCMs When all five board slots are populated there is no redundancy because of the two PCMs per board rule Chapter 7 Power Supplies 7 11 TABLE 7 3 Minimum and Redundant Working Power Supplies Required to Power Active Boards Enterprise 3500 System Number of Boards Minimum Number of Working PCMs Redundant Working PCMs Hot Pl
18. August 2001 Sun Enterprise 3500 System Reference Manual 4 22 2 Remove the GBIC from the I O board by compressing the locking tabs located on either side of the card and pulling straight out from the opening in the I O board panel FIGURE 4 19 Alignment slot FIGURE 4 19 Removing or Installing a GBIC 4 6 6 2 Installing a GBIC 1 Locate the GBIC slot for installation FIGURE 4 17 or FIGURE 4 18 2 Ensure correct orientation for insertion The alignment slots are on the bottom of the GBIC FIGURE 4 19 3 Insert the GBIC into the I O board panel slot and then push in to firmly seat the card An audible click indicates the GBIC is properly seated to the onboard connector Chapter 4 1 O Boards and Components 4 23 4 6 7 4 6 7 1 PCI Cards Each PCI board can accommodate two PCI short cards The PCI cards are plugged into receptacles on corresponding riser cards that are mounted on the PCI I O board The riser cards can be one of two voltage types either 5 0V or 3 3V 66 MHz capable The voltage rating of a PCI card must match the rating of the riser card and connector on the board The PCI bus connectors of PCI cards can be one of three possible types those that can be used with 5 0V or 3 3V 66 MHz capable connector receptacles only and those that can be used with either voltage type Sun PCI I O boards are shipped with two 5 0V riser cards installed and two 3 3V 66 MHz capable riser cards
19. Installing a Board 8 As you reboot the system watch for the system banner to verify that the new memory is recognized by the system FIGURE 3 12 Orienting a DIMM 3 18 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE 3 13 Installing a DIMM Chapter 3 CPU Memory Boards and Components 3 19 3 20 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 4 I O Boards and Components To protect both yourself and the equipment make sure you follow the precautions in Chapter 2 Safety Precautions and Tools Requirements This chapter contains the following topics Section 4 1 Handling Boards and Assemblies on page 4 2 Section 4 2 Filler Panels on page 4 3 Section 4 3 SCSI Termination on page 4 4 Section 4 4 Hot Plug Feature on page 4 4 Section 4 5 Dynamic Reconfiguration for Hot Pluggable System Boards on page 4 5 Section 4 6 I O Boards on page 4 5 a Section 4 6 2 Removing a Board on page 4 8 a Section 4 6 3 Installing a Board on page 4 11 Section 4 6 4 SBus Cards on page 4 13 a Section 4 6 5 Graphics UPA Cards on page 4 18 a Section 4 6 6 GBICs on page 4 21 a Section 4 6 7 PCI Cards on page 4 24 For your protection also observe the following safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kin
20. LIL LLL LT LLL LIL LLL FIGURE B PCM The DC power to the centerplane is supplied by one or more PCMs Each PCM also provides cooling air for two board slots If a slot contains a board the adjacent PCM slot must contain a PCM to supply cooling air The system has a maximum capacity of three PCMs The slot above the peripheral power supply AC may have either a PCM or a fan tray Current from individual PCMs is shared on the centerplane With automatic system reconfiguration ASR a PCM can be taken offline and replaced without halting the system There are two restrictions 1 The remaining power cooling modules must provide sufficient electrical power As a general rule the number of boards must be less than half the number of PCMs 2 The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of fan cooling B 12 Sun Enterprise 3500 System Reference Manual August 2001 B 5 2 Peripheral Power Supply AC The system has one peripheral power supply AC input PPS AC installed in the rear of the system The PPS AC also known as PPS 0 to the system software has the AC switch and AC cable socket Additionally the peripheral power supply AC provides DC power for the DVD ROM tape drives tray and precharge power for hot plugable boards and PCMs FIGURE B 10 Peripheral Power Supply AC Appendix B Functional Description B 13 B 5 3 Peripheral Power Supply In the front of the syste
21. a Fill all PROC 0 locations on all CPU Memory boards before filling any PROC 1 locations To receive the maximum quantity of diagnostic information fill PROC 0 on board 3 a After all PROC 0 locations are filled you can begin filling the PROC 1 locations again starting from the lowest slot number to the highest TABLE D 1 shows slot locations for an example of five CPUs on three CPU Memory boards TABLE D 1 CPU Placement Example Only Slot Number PROC 0 PROC 1 3 in in 5 in in 7 in Appendix D Rules for System Configuration D 5 D 9 Memory Modules 1 The DIMMs are 168 pin JEDEC standard devices Do not use other types of memory modules Requirement Do not mix 8 32 or 128 Mbyte DIMMs in the same bank All DIMMs in a bank eight DIMMs must have the same capacity Note that two banks of DIMM slots on a CPU Memory board are interleaved A bank is composed of eight alternating DIMM slots All DIMMs in a bank should have the same speed rating If DIMMs of different speeds are mixed in a bank the bank will function but at the lowest speed D 10 Cabling D 10 1 SCSI 1 Requirement Do not attach any external SCSI devices to the onboard SCSI connector of the I O board in card cage slot 1 To add external SCSI devices use the SBus slots on the I O board or add a second I O board You may use either an SBus I O board or a Graphics I O board Maximum The
22. ajustes o la ejecuci n de procedimientos distintos a los aqu especificados pueden exponer al usuario a radiaciones peligrosas Safety Agency Compliance Statements H 7 GOST R Certification Mark 1r Nordic Lithium Battery Cautions Norge AD VARSEL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren Sverige VARNING Explosionsfara vid felaktigt A batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandoren ADVARSEL Litiumbatteri Eksplosionsfare Suomi virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti i VAROITUS Paristo voi r j ht jos se on H 8 Sun Enterprise 3500 System Reference Manual August 2001 Index A AC power switch 11 2 access internal 12 2 assembly drawing See illustrated parts breakdown auxiliary fan tray remove E 4 to E 5 replace E 5 to E 6 B bezel front remove E 6 to E 7 replace E 22 board clock 5 1 5 2 B 15 configuration in card cage D 2 CPU Memory 3 1 B 5 filler panel 3
23. from left to right starting with bay 0 the farthest bay to the left as you face the front of the system is bay 0 Note Reserve bay 0 for boot disk Also install disks in top bank from left to right Chapter 1 Product Overview 1 3 1 4 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 2 Safety Precautions and Tools Requirements 2 Safety Precautions For your protection observe the following safety precautions when setting up your equipment a Follow all cautions warnings and instructions marked on the equipment a Never push objects of any kind through openings in the equipment as the objects might touch dangerous voltage points or short out components that could result in fire or electric shock m Refer servicing of equipment to qualified personnel To protect both yourself and the equipment observe the following precautions TABLE 2 1 Safety Precautions Item Wrist or foot strap ESD mat Cover panels Card cage slot filler panels Problem ESD ESD System damage and overheating System damage and overheating Precaution Wear a conductive wrist strap or foot strap when handling printed circuit boards An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap The mat also cushions and protects small parts that are attached to printed circuit boards Re install all cabinet cover panels after performing any service
24. 14 power cooling module description 7 11 to 7 12 LED codes table 9 6 precautions safety 2 1 system 2 3 preparing for service 12 1 new SBus card 4 16 probe scsi command 9 11 prtdiag command 9 9 Index 4 R releasing the board 4 9 4 10 5 5 6 6 remove board 4 8 GBIC 6 6 graphics card 4 19 media tray 12 3 PCI card 4 24 SBus card 4 15 filler panel 4 17 4 20 TOD NVRAM 5 5 replace I O board 4 12 reset switch initiate POST 9 2 11 4 restart POST 11 4 system 11 3 S safety precautions 2 1 statements H 1 symbols 2 2 H 1 SBus card configuration D 5 filler panel 4 17 4 20 installation 4 16 preparation 4 16 remove 4 15 retainer 4 17 4 20 test manually 11 4 SBus I O board 4 7 SCSI cable configuration C 3 D 6 devices 8 1 termination C 4 I O board 4 4 setup terminal 9 1 shut down system 11 1 side panel remove E 6 to E 7 replace E 22 SIMMs 3 15 B 7 configuration D 6 maximizing performance 3 17 Solstice SYMON 9 11 Sun Enterprise 3500 System Reference Manual August 2001 specification electrical A 2 environment A 3 physical A 1 standoff lock and unlock 4 14 using 4 14 SunVTS on line validation test suite 9 9 switch AC 11 2 reset initiate POST 9 2 11 4 system master B 6 overview 1 1 T tape drive 8 2 SCSI target ID number C 1 tray D 7 terminal settings 9 1 termination I O board 4 4 SCSI cable C 4 testing
25. 15 B 7 Network Interfaces Each I O board has an onboard Ethernet circuit connected to an RJ 45 twisted pair connector and a 40 pin media independent interface MII connector The circuit automatically adapts to 10 Mbit or 100 Mbit at the twisted pair port The 100 Mbit MII connector accepts external Ethernet transceivers If a transceiver is attached to the MII connector the twisted pair connector is disabled Ethernet SBus interface cards may also be added to one or more I O boards for additional networks B 8 Internal Disk Drives The 5 slot standalone Enterprise 3500 server has a capacity of eight internal FC AL disk drives ID addresses are set automatically and are determined by disk bay location B 9 Media DVD ROM Tape Drive Tray The media tray at the front of the system accepts two SCSI devices such as a DVD ROM drive and optional tape drive The drives connect to the wide SCSI connector of the first I O board in card cage slot 1 See Appendix C for SCSI ID addressing B 10 Expansion Cabinets The Enterprise 3500 system supports Fibre Channel and differential SCSI interface disk storage options B 16 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX C SCSI and FC AL Devices This appendix contains the following topics m Section C 1 SCSI Target ID Number Addressing on page C 1 m Section C 2 Device Naming Conventions on page C 2 m Section C 3 SCSI Cable Length
26. 2 7 2 Safety Precautions 7 3 7 3 Distribution 7 3 74 Peripheral Power Supplies 7 3 7 4 1 Peripheral Power Supply LEDs 7 4 7 4 2 Replacing the Peripheral Power Supply AC PPS0 7 5 7 4 3 Replacing the Thermal Protection Module or Auxiliary Peripheral Power Supply PPS1 7 7 7 5 Power Cooling Module PCM 7 11 7 5 1 Requirements for Redundant Power 7 11 7 5 2 Cooling Requirements 7 12 7 5 3 Troubleshooting a PCM 7 12 7 5 4 Replacing a PCM 7 13 Internal SCSI and FC AL Devices 8 1 8 1 Tape and DVD ROM Drives 8 2 8 1 1 Use and Maintenance 8 2 8 12 Removing Replacing a Tape or DVD ROM Drive 8 3 8 2 Disk Drives 8 5 8 2 1 Use and Maintenance 8 5 8 22 Removing a Disk Drive 8 6 8 2 3 Installing a Disk Drive 8 8 Troubleshooting Overview 9 1 Contents v 9 1 Using a Terminal 9 1 9 2 ResetSwitches 9 2 9 3 Hardware Indicators 9 3 9 3 1 Clock Board LEDs 9 4 9 3 2 CPU Memory and I O Board LEDs 9 5 9 3 3 Power Supplies 9 6 9 34 Disk Tray Indicators 9 6 9 4 Card Cage Slot Information 9 7 9 5 Diagnosing Problems 9 8 9 5 1 Servicing Obvious Problems 9 8 9 5 2 Troubleshooting Less Obvious Problems 9 8 9 5 3 POST and OpenBoot 9 10 9 5 4 Sun Management Center 9 11 9 6 Specific Problems and Solutions 9 12 9 6 1 Failure of Network Communications 9 12 9 6 2 Using a Remote Console 9 14 10 Flow Diagrams for Troubleshooting 10 1 10 1 No AC DC Power 10 2 10 2 System Cannot Boot 10 3 10 3 Defective CPU Memory Board 10 4 10 4 Defectiv
27. DC Power Cable Assemblies for information on connecting these cables If present connect the auxiliary fan tray to the centerplane See Section E 3 1 Removing the Auxiliary Fan Tray Assembly for information on replacing the auxiliary fan tray Connect the PCMs to the centerplane See Chapter 7 Power Supplies for information on replacing the PCMs Connect the peripheral power supplies to the centerplane See Chapter 7 Power Supplies for information on replacing the peripheral power supplies Connect all the boards to the centerplane See Chapter 3 CPU Memory Boards and Components Chapter 4 I O Boards and Components Chapter 5 Clock Board and Chapter 6 Interface Board for information on replacing the boards Replace all the filler panels a Slide the filler panels toward the centerplane Ensure that the arrows in the quarter turn access slots point to the unlocked position The filler panel should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions b Use a Phillips No 1 screwdriver to turn the arrows in the quarter turn access slots to the locked position FIGURE E 2 Replace all the disk drives See Chapter 8 Internal SCSI and FC AL Devices for information on replacing the disk drives Replace the fan tray assembly See Section E 2 Fan Tray Assembly for information on replacing the fan tray
28. Gently but firmly pull on the handle to slide the drive out of the chassis Once the drive is partially removed from the mounting rails grasp the bottom of the drive to aid in removal 4 If the drive is to be replaced proceed to Section 8 2 3 Installing a Disk Drive 8 2 3 Installing a Disk Drive 1 Attach a grounding wrist strap Refer to the documentation that came with your antistatic kit Caution You must wear a wrist strap when handling disk drives to prevent damage to the system components 8 8 Sun Enterprise 3500 System Reference Manual August 2001 2 Remove the disk drive from its protective packaging and place it on an antistatic mat Note The drive retainer must be unlatched and extended 45 degrees to an unlocked position in order for the drive to be inserted into the system chassis guide rails 3 Unlatch and then extend the drive retainer to the unlocked position FIGURE 8 6 Use the extended retainer as a handle to gently guide the drive so that the plastic rails on the top and bottom of the drive slide in to the drive mounting rails in the system chassis 4 Once the connector on the rear of the drive is positioned against the centerplane connector gently compress the face of the drive and snap the connectors together The drive and centerplane connectors make a clicking sound as they come together Note Disk drive IDs are automatically selected when a drive is placed in a
29. Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock m Refer servicing of equipment to qualified personnel 5 1 gt Handling Boards and Assemblies Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The clock board and its modules have surface mount components that can be broken by flexing the board To minimize the amount of board flexing observe the following precautions 0 2 5 2 Transport the board in an antistatic bag Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Clock Board There is one clock board for each Enterprise 3500 system FIGURE 5 1 The clock board provides Programmable system and processor clock Serial keyboard and mouse ports for the console NVRAM which includes a centralized time of day TOD chip Centralized reset logic Status and con
30. O boards PCI I O boards UltraSPARC II modules Memory modules SBus cards Graphics UPA cards PCI cards Media tray Interface board Disk drives 8 per system 0 8 or 16 DIMMs per CPU Memory board 12 per system 4 per system Dependent upon card type consult your customer representative DVD ROM drive and optional tape drive 1 per system 8 internal disk bays board SBus I O board Graphics I O board and PCI I O board Combinations can vary Since slot 1 connects to the onboard SCSI devices however this slot should be reserved for the first I O board One system board becomes the system master automatically Jumper changes are not needed 0 2 modules on each CPU Memory board DIMM sizes are 8 32 128 or 256 Mbyte DRAM Do not mix sizes within the same bank Add 8 DIMMs at a time Install DIMMs in all bank 0 sockets first on each CPU Memory board from the lowest slot to the highest Once bank 0 is full install remaining DIMMs in bank 1 sockets in the same order 0 3 cards per SBus I O board 0 2 cards per Graphics I O board 1 card per Graphics I O board 0 2 cards per PCI I O board Media tray takes removable media drives only One DVD 10 is standard equipment per system One optional tape drive is supported in the media tray 4 GBIC slots on the interface board Top bank can hold 4 disk drives bottom bank can hold 4 disk drives Install disks in bottom bank first
31. PPS1 slot in the front of the system Removing a Thermal Protection Module Use the key provided to unlock and open the system front door Grasp the handle on the thermal protection module and firmly pull the module toward you out of the PPS1 slot in the system chassis Before powering on the system install an auxiliary peripheral power supply or return the thermal protection module to the PPS1 slot Chapter 7 Power Supplies 7 7 7 4 3 2 Replacing an Auxiliary Peripheral Power Supply Caution Remove and replace the auxiliary peripheral power supply PPS 1 in a running system but not in the low power mode In low power mode the front panel and board LEDs are all off while the yellow LEDs are lit on the power supplies Replacing the PPS PPS 1 during low power mode causes the system to power on immediately Use the key provided to unlock and open the system front door Release the power supply from the system chassis by loosening the captive screws Pull the ends of the extraction levers outward to release the power supply from the centerplane Pull the power supply straight out You will see a message similar to the following example on your system console NOTICE Peripheral Power Supply 1 Removed 7 8 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE 7 5 Replac
32. Reference Manual August 2001 7 4 3 7 4 3 1 10 11 Caution DO NOT FORCE the power supply into a slot this can cause damage to the power supply and system The power supply should insert and seat smoothly If the power supply binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the power supply Use the extraction levers to seat the power supply Simultaneously swing both levers inward to the locked position Do not press on the front panel of the power supply to seat it doing so will damage the connector pins Lock the power supply to the system chassis by inserting a Phillips No 1 screwdriver into each quarter turn access slot and then turning to the locked position FIGURE 7 3 Connect the AC cord and power on the Enterprise 3500 system See the power on instructions in Chapter 11 Powering Off and On Check to be sure the green LED on the power supply is lit If the green LED is not lit the power supply may not be seated properly Check to see if it is seated properly by repeating Step 6 to Step 11 If the green LED is still not lit see Chapter 10 Flow Diagrams for Troubleshooting for more information Replacing the Thermal Protection Module or Auxiliary Peripheral Power Supply PPS1 All Enterprise 3500 systems must have either a thermal protection module or an auxiliary peripheral power supply PPS1 installed in the
33. Replacing the Front Bezel and Side Panels E 22 Illustrated Parts Breakdown F 1 F1 Finding Part Numbers F 1 F2 Replaceable Components F 2 F3 Illustrations F 4 Connectors G 1 G 1 CPU Memory Board G 2 G 1 1 Centerplane Connector G 2 G 12 CPU Module Connectors G 4 Contents ix x G 2 G 3 G4 I O Boards G 4 G 2 1 Centerplane Connector G 6 G 2 2 SBus Connectors G 6 G 2 3 UPA Connector Location G 7 G 2 4 Ethernet and MII Connectors G 8 G 2 5 GBIC Connectors G 8 G 2 6 PCI Connectors G 9 G 2 7 SCSI Connector G 10 Clock Board G 10 G 3 1 Centerplane Connector G 10 G 3 2 Serial Port Connectors G 11 G 3 3 Keyboard and Mouse Connector G 11 Interface Board IB G 12 H Compliance Statements H 1 Index Index 1 Sun Enterprise 3500 System Reference Manual August 2001 GURE 1 1 GURE 1 2 GURE 2 1 GURE 2 2 GURE 3 1 GURE 3 2 GURE 3 3 GURE 3 4 GURE 3 5 GURE 3 6 GURE 3 7 GURE 3 8 GURE 3 9 GURE 3 10 GURE 3 11 GURE 3 12 GURE 3 13 GURE 4 1 GURE 4 2 GURE 4 3 GURE 4 4 Figures Enterprise 3500 System 1 1 Enterprise 3500 Components 1 2 Symbols Part 1 2 2 Symbols Part 2 2 3 Filler Panel 3 3 Unlocking and Locking Quarter Turn Access Slots 3 6 CPU Memory Board 3 6 Board Slot Locations 3 8 UltraSPARC II Module Connector Detail 3 10 UltraSPARC II Module Connector Detail 3 11 UltraSPARC II Module Removal and Replacement 3 12 CPU Module Torque Tightening
34. Screws on the UltraSPARC II modules must be tightened to 6 inch pounds The torque screwdriver that came with your system is set to this specification Take the UltraSPARC II module out of the protective packaging and inspect for dust on the connectors If necessary clean the connectors with a dry stiff toothbrush Remove the applicable CPU Memory board as indicated in Section 3 5 1 Removing a Board Inspect the board module mating surface and connectors If they require cleaning use a dry stiff toothbrush to remove debris Note There are miniature silver alignment pins on the compression connectors which when the module is properly seated align with related receptacles on the mating surfaces of the CPU Memory board In addition there is a gold standoff mounted on the CPU Memory board opposite the module s smaller board connector This acts as a standoff for the module as well as an alignment pin Holding the module by the edges align the module over the two board receptacles use the single standoff and the alignment pins on the module compression connector as a guide See FIGURE 3 6 and FIGURE 3 7 Rest the module on the board standoff aligning the compression connectors with the screws Firmly but gently press the module straight down until the standoff post snaps into place and the module connectors are fully seated Using the torque screwdriver provided with your system tighten the scre
35. Sequence 3 14 Tightening Compression Bar Screws 3 14 Layout of CPU Memory Board 3 15 Ejecting a DIMM 3 16 Orienting a DIMM 3 18 Installing a DIMM 3 19 Filler Panel 4 3 SCSI Terminator 4 4 SBus 1 0 Board With 100 MByte second Fibre Channel 4 6 Graphics I O Board With 100 MByte second Fibre Channel 4 6 Figures xi xii n GURE 4 5 mn GURE 4 6 n GURE 4 7 n GURE 4 8 n GURE 4 9 n GURE 4 10 n GURE 4 11 n GURE 4 12 n GURE 4 13 n GURE 4 14 n GURE 4 15 n GURE 4 16 n GURE 4 17 n GURE 4 18 n GURE 4 19 n GURE 4 20 mn GURE 4 21 n GURE 4 22 n GURE 4 23 n GURE 5 1 n GURE 5 2 n GURE 6 1 mn GURE 6 2 n GURE 6 3 n GURE 7 1 mn GURE 7 2 n GURE 7 3 n GURE 7 4 PCI I O Board 4 7 Unlocking and Locking Quarter Turn Access Slots 4 9 Extraction Lever in Extract Position 4 9 Board Slot Locations 4 11 SBus I O Board SBus Slots 4 13 Graphics I O Board SBus Slots 4 14 Locking and Unlocking Standoffs 4 14 Removing or Installing an SBus Card 4 15 SBus Card Rear Panel With Adapter 4 16 Card Retainer 4 17 Graphics UPA Card Connector Location 4 18 Removing or Installing a Graphics UPA Card 4 19 SBus I O Board GBIC Connector Locations 4 22 Graphics I O Board GBIC Connector Locations 4 22 Removing or Installing a GBIC 4 23 PCI and Riser Card Removal 4 25 PCI Card Removal 4 26
36. System unter Wechselstrom Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand nderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die ffnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Appendix H Achtung Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 betr gt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschluf des Netzkabels Achtung Sun Produkte sind f r den Betrieb an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb u
37. Tray The media tray is located at the upper front of the cabinet Various DVD ROM and tape drive options are available A SCSI cable connects the tray to card cage slot 1 on the centerplane Appendix D Rules for System Configuration D 7 D 12 Disk Drives Disk drive bays are located at the front of the cabinet In the lower bank of disk drives the bay numbers are 0 1 2 and 3 numbered from left to right FIGURE D 2 Requirement Bay 0 is reserved for the boot disk In the upper bank of disk drives the bay numbers are 4 5 6 and 7 All disk drives connect through the centerplane to the interface board IB which provides a fiber optical interface Front view H 0 0000000000000000000000000000000000000 O isks 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 000 o 3 3 3 e o K e Disks 0 1 2 3 FCA EN EN FIGURE D 2 Disk Drive Bay Numbers D 8 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX E Non Chassis Field Replaceable Units FRUs See the following pages to remove and replace system subassemblies This appendix contains the fo
38. assembly Replace the panels covering the front of the chassis Complete the steps in Section E 5 Replacing the Front and Side Panels Appendix E Non Chassis Field Replaceable Units FRUs E 21 E 5 E 5 1 E52 Replacing the Front and Side Panels Replacing the Media Tray and Front Decorative Panel Replace the front decorative perforated panel There are eight screws on the top seven screws on the bottom and three screws on each side of the front decorative panel Close the front door of the Enterprise 3500 system If necessary connect the SCSI cables to the back of the media tray Replace the media tray into the chassis opening at the front of the system Tighten the two captive screws securing the media tray in the chassis Replacing the Front Bezel and Side Panels Place the front bezel against the chassis Press the panel into place FIGURE E 5 Replace the side panels a Place the side panel alongside the chassis The top edge of the side panel should be approximately 1 inch higher than the chassis b Slide the side panel down until it snaps into place FIGURE E 4 Power on the Enterprise 3500 system See the power on instructions in Chapter 11 Powering Off and On E 22 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX F Illustrated Parts Breakdown The illustrations and tables in this appendix are intended to supplement the removal and
39. board into the card cage then simultaneously press both extraction levers to seat the board on the centerplane Pushing both levers simultaneously avoids twisting the board and bending the connector pins and mates the board centerplane connector to the matching receptacle on the centerplane Do not press on board front panel to seat it doing so will damage the connector pins Mechanically lock the board to the system chassis by inserting a Phillips No 1 screwdriver into each quarter turn access slot and then turning to the locked position See FIGURE 4 6 on page 4 9 Replace or connect all necessary cables to the front of the board Note The I O board in slot 1 controls the internal media tray devices Therefore the external SCSI connector on the I O board in slot 1 of a system must be terminated with a SCSI terminator See FIGURE 4 2 on page 4 4 Terminate the board SCSI out connector if required See Note above 4 12 Sun Enterprise 3500 System Reference Manual August 2001 4 6 4 7 Once the board is installed when the system is powered on a message similar to the following will be displayed on the monitor Example depicts screen output when a new I O board has been hot plugged into slot 3 of an operating Enterprise 3500 system E I O Board Hotplugged into Slot 3 E Board 3 is ready to remove Additionally any subsequent prtdiag 1M output would include information for boar
40. card face plate under the springfingers and against the rear face of the Graphics I O board front panel The I O connectors of the card should be visible through the opening in the Graphics 1 0 board front panel once the card is properly positioned Hold the card by the edges nearest the graphics UPA connector and place the card over the two standoffs Hold the card by the edges near the connector and firmly but gently press the card down until the connector is fully seated To align the connector and socket push the card toward the Graphics I O board front panel Caution Do not rock the card onto the socket the plastic connector housing may break Press each corner of the card to ensure that it rests on the collar of the standoff Press down on the tip insert of each standoff to lock the card in place Replace and tighten the front panel screws to secure the card to the Graphics I O board front panel See FIGURE 4 12 on page 4 15 Use the procedures in Section 4 6 3 Installing a Board to replace the Graphics T O board GBICs Each SBus and Graphics I O board has two onboard connectors each connector accommodates one GBIC 100 MByte second Fibre Channel Removing a GBIC Locate the GBIC to be removed FIGURE 4 17 or FIGURE 4 18 Chapter 4 1 O Boards and Components 4 21 FIGURE 4 17 SBus I O Board GBIC Connector Locations FIGURE 4 18 Graphics I O Board GBIC Connector Locations
41. drive SBus card 11 4 thermal protection module 7 3 B 14 TOD NVRAN remove 5 5 tools 2 4 tray CD ROM tape drive D 7 disk drive configuration D 8 LEDs 9 6 media D 7 troubleshooting 9 8 flow diagrams 10 1 to 10 8 overview 9 1 power supply power cooling module 7 12 turning system off 11 1 on 11 3 U UltraSPARC II module B 6 configuration D 5 CPU Memory board 3 10 UPA graphics card 4 18 using standoffs 4 14 V video configuration D 7 Index 5 Index 6 Sun Enterprise 3500 System Reference Manual August 2001
42. for the system halted message and the boot monitor prompt 5 Use the key provided to unlock and open the system front door 6 Locate the system key switch in the upper right corner and turn the key switch to the Standby position fully counterclockwise See FIGURE 11 1 11 1 11 2 Front view 3 a oH os le ooo 5 5 5 5 5 5 5 o Pooo 00000000000000000000000 9 00000000000000 0000000000000000000000000000000000000 Standby jo C3 FIGURE 11 1 Key Switch Standby Position 7 Turn the AC power switch on the system rear off This switch is on the peripheral power supply AC that is installed in the far left corner FIGURE 11 2 Rear view 00000000000000000000000000000000000000 0 000000000000000000000000000000000000000 100 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 00000 0 0 RARE AC power switch o I I CEE EPS ES ET ES EEE emo oO ome H AC connector I 0 Cd D 0227 E FIGURE 11 2 AC Power Sw
43. grounded power outlet The following caution applies only to devices with a Standby power switch functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis A Caution The power switch of this product Lithium Battery Caution On Sun CPU boards there is a lithium battery molded into the real time clock SGS No MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ or MK48T08 Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it System Unit Cover If you must remove the cover of your Sun computer system unit in order to add cards memory or internal storage devices be sure to replace the top cover before powering up your computer system Caution Do not operate Sun products without the top cover in place Failure to take this precaution may result in personal injury and system damage Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 DVD ROM Caution Use of controls adjustme
44. heatsinks on the board can be damaged by improper packaging When storing or shipping the board ensure that the heatsinks have sufficient protection Note New system boards have square heatsinks as depicted in this manual All boards prior to August 1999 have round heatsinks Note For slot restrictions in the Sun Enterprise 6500 5500 4500 Systems refer to the systems corp sunfire configs website 4 2 Sun Enterprise 3500 System Reference Manual August 2001 AD Filler Panels All empty board slots in Enterprise 3500 systems must have a filler panel installed for cooling purposes and for EMI protection Filler panels are inserted into a board slot with the springfingers facing to the right FIGURE 4 1 To remove the filler panel from the card cage unfasten the captive screws at the top and bottom of the panel Grasp the handles to pull the filler panel out L Aa SS SS A ee SZ ES FIGURE 4 1 Filler Panel Chapter 4 1 O Boards and Components 4 3 4 3 SCSI Termination The I O board in slot 1 controls the internal media tray devices Therefore the external SCSI connector on the I O board in slot 1 of a system must be terminated with a single ended SCSI terminator FIGURE 4 2 FIGURE 4 2 SCSI Terminator 4 4 AN Hot Plug Feature The hot plug feature enables you to insert a new board into a powered on system despite the system being live or being supplied with electrical p
45. key switch lock assembly Complete the steps in Section E 5 Replacing the Front and Side Panels Appendix E Non Chassis Field Replaceable Units FRUs E 13 E 4 5 E 4 5 1 Key Switch Lock Cable Assembly Removing the Key Switch Lock Cable Assembly Remove the panels covering the key switch lock cable assembly Complete the steps in Section E 4 Removing the Front and Side Panels Disconnect the key switch lock cable from the LED board a Pull forward on the two locking tabs securing the cable to the LED board The key switch lock cable is in front of the key switch PWB centerplane cable FIGURE E 9 b Disconnect the cable Remove the two screws that attach the key switch lock assembly to the chassis Twist the key switch lock assembly to the left and pull it forward and out away from the chassis The key switch lock assembly has a hook that sits on the bracket in the chassis You need to turn the assembly so that the hook clears the bracket before the key switch lock assembly can be removed FIGURE E 10 E 14 Sun Enterprise 3500 System Reference Manual August 2001 Screw Key switch lock dl cable assembly AT Hook Key switch bracket NZ S eC IN G K Q KA FIGURE E 10 Removing the Key Switch Lock Cable Assembly 4 5 Separate the key switch lock cable from the key switch bracket a Remo
46. m The three LEDs on the board are not lit board has no power m The outer two green LEDs are not lit and the middle yellow LED is lit board in low power mode Use a Phillips No 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and then turn a quarter turn so that the arrow points to the unlocked position FIGURE 3 2 Chapter 3 CPU Memory Boards and Components 3 5 PA fA A z N paa CN LS FS U U Unlocked Locked FIGURE 3 2 Unlocking and Locking Quarter Turn Access Slots 3 Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles FIGURE 3 3 FIGURE 3 3 CPU Memory Board Caution If a board is not immediately replaced a filler panel must be installed in the board s place to prevent overheating See Section 3 2 Filler Panels 3 6 Sun Enterprise 3500 System Reference Manual August 2001 3 5 1 2 392 3 5 2 1 Removing a Board From a Powered Off System Use a Phillips No 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and th
47. maximum length for a chain of single ended non differential SCSI cables is 6 0 meters 20 feet Maximum The maximum length for a chain of differential SCSI cables is 25 meters 82 feet D 10 2 Fiber Optic The minimum bend radius for fiber optic cable is 1 0 inch The IB has FC AL circuitry to support up to eight internal fiber optic disk drives Two GBICs in slots LA and UA on the IB connect through cables to GBICs on the I O board use a 2 meter cable The remaining GBIC slots LB and UB on the IB can be used for D 6 Sun Enterprise 3500 System Reference Manual August 2001 redundant interfacing to another I O board or with the proper software to an entirely separate system Use the fiber cable organizer that came with your Enterprise 3500 system to help ensure the 1 0 inch bend radius rule is observed D 10 3 Ethernet 1 The main Ethernet should be connected to the I O board in slot 1 2 Each I O board has one Ethernet circuit with both TPE and MII connectors Only one type of connector may be used at a time 3 After slot 1 is connected to a network additional Ethernet connections may be made to 1 0 boards or SBus cards in any other card cage slot D 10 4 Video Interface 1 A system that is operated with a monitor can use a graphics adapter mounted on either a Graphics I O board or an SBus I O board 2 Up to four Graphics I O boards are supported in a system D 11 DVD ROM Tape Drive Media
48. on front panel or clock board Are CPU Memory board LEDs cycling Is boot disk running Are the Interface Board cables properly connected Is OpenBoot set to boot automatically In OpenBoot examine system status Connect a terminal to serial port A on the clock board Reset the system Typev s Select system configuration option 0 Select option 2 Replace indicated components System boots with errors or runs with intermittent problems End p Check message files Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Start prtdiag log file to collect error messages Lost carrier or no carrier FIGURE 10 2 Diagnosing Operating System Problems REFERENCE See TABLE 9 1 See TABLE 9 2 See TABLE 8 1 Refer to the SunVTS User s Guide See Section 9 5 2 2 pridiag Command See Section 9 6 1 Failure of Network Communications Chapter 10 Flow Diagrams for Troubleshooting 10 3 10 3 Begin 10 4 CPU Memory boards are hot pluggable INDICATION System error message or LED code identifies a specific board gt Board not identified or intermittent problem Be End TEST PROCEDURE Locate indicated board Check LEDs on board to verify ASR has deactivated the board Replace the board or device Board is not active until system is booted Check system message files Start prtdia
49. pluggable system board without powering down the system For the Solaris 2 6 Solaris 7 and Solaris 8 Operating Environments dynamic reconfiguration applies to specific types of boards in the Sun Enterprise 3x00 For instructions refer to the Sun Enterprise 6x00 5x00 4x00 and 3x00 Systems Dynamic Reconfiguration User s Guide included in the online AnswerBook2 for your Solaris Operating Environment or refer to the docs sun com web site for more information on dynamic reconfiguration 3 4 Sun Enterprise 3500 System Reference Manual August 2001 3 9 3 5 1 3 5 1 1 CPU Memory Boards Each CPU Memory board supports up to two UltraSPARC II modules and 16 DIMM slots for memory The CPU Memory board includes an Address Controller AC 8 bit sliced Data Controllers DC s a Bootbus Controller BC on board devices including a flash PROM and SRAM two CPU processor slots and slots for two memory banks of 8 DIMMs each Removing a Board Caution Remove a board from a powered on system only after the ASR software has disabled that board otherwise the operating system should be halted and the system powered off prior to board removal See Chapter 11 Powering Off and On and then Section 3 5 1 2 Removing a Board From a Powered Off System Removing a Board From a Powered On System Ensure that the board has been disabled See Section 3 3 Hot Plug Feature Once disabled one of two results occurs
50. simultaneously to unseat the board from the centerplane receptacles See FIGURE 5 1 on page 5 3 to position the extraction levers 5 2 6 Installing a Clock Board The clock board slot is located in the system rear to the right of the board slots FIGURE 5 2 Clock board FIGURE 5 2 Clock Board Location Note If you are replacing the clock board the TOD NVRAM from the old board must be removed and placed on the new board Note also that if a system is replaced then the TOD NVRAM on the clock board must also be changed Chapter 5 Clock Board 5 5 1 Carefully insert the board in the proper slot in the card cage ensuring that the board does not slip out of the top and bottom card guides The component side of the board must face to the right 2 Ensure that both extraction levers are in the outward position as you slide the board toward the centerplane connectors See FIGURE 5 1 on page 5 3 to position the extraction levers The board will not seat fully unless the levers are in this starting position Caution DO NOT FORCE any board into a slot this can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other d
51. that could result in fire or electric shock m Refer servicing of equipment to qualified personnel 6 1 Handling Boards and Assemblies Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The interface board and its modules have surface mount components that can be broken by flexing the board gt Ss To minimize the amount of board flexing observe the following precautions a Transport the board in an antistatic bag a Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends a When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily a Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point 6 2 Filler Panels All empty board slots in Enterprise 3500 systems must have a filler panel installed for cooling purposes and for EMI protection Filler panels are inserted into a board slot with the springfingers facing to the right To remove the interface board filler panel from the card cage unfasten the captive screws at the top and bottom of the panel Grasp the handles to pull the filler panel out 6 2 Sun Enterprise
52. the centerplane The auxiliary fan tray assembly will not seat fully unless the lever is in this starting position Caution DO NOT FORCE the auxiliary fan tray assembly into the slot this can cause damage to the auxiliary fan tray and system The auxiliary fan tray assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the auxiliary fan tray assembly Swing the extraction lever inward to the locked position to seat the auxiliary fan tray assembly Do not press on the front panel of the auxiliary fan tray assembly to seat it doing so will damage the connector pins Lock the auxiliary fan tray to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position FIGURE E 2 E 4 E 4 1 Removing the Front and Side Panels Complete the following section as a prerequisite if you are removing one of the following subassemblies m Media SCSI tray data and DC power cable assemblies m Key switch PWB centerplane cable assembly a Key switch lock cable assembly a LED board m Centerplane Removing the Side Panels and Front Bezel Completely power off the Enterprise 3500 system See the power off instructions in Chapter 11 Powering Off and On Remove the side panels m Grasp the bottom of the side panel in the center and pull
53. the edges near the connector and gently rock the card back and forth to loosen it from the socket You may have to remove the SBus cards or the graphics UPA card next to this card in order to have enough room to hold onto the SBus card being removed Caution The connector housing may break if the SBus card is tilted too far Lift the SBus card from the socket at an angle while guiding the face plate out from the back panel opening FIGURE 4 12 FIGURE 4 12 Removing or Installing an SBus Card Chapter 4 1 O Boards and Components 4 15 7 Place the SBus card in an antistatic bag 8 If the SBus card is not immediately replaced install a filler panel part number 340 2305 on the I O board back panel opening To secure the filler panel use the screws that were removed in Step 3 creates a gap at the top edge of the SBus slot opening that can impair system cooling 1 Caution Be sure to install the filler panel right side up Installing it upside down and regulatory compliance 9 Replace the I O board Use the procedures in Section 4 6 3 Installing a Board 4 6 4 3 Installing an SBus Card Y Removing Adapter and Card Retainer Note If the new SBus card does not have an adapter plate or the Link Integrity Test feature proceed to the installation procedures starting with Step 5 1 Attach a wrist strap and take the SBus card out of the protective packaging Place the SBus card on an antistati
54. the show devs command to list the devices that are included in the system configuration printenv Command Use the printenv command to display the system configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values 9 10 Sun Enterprise 3500 System Reference Manual August 2001 9 5 3 3 9 5 3 4 9 5 3 5 9 5 4 If the system cannot communicate with a 10BASE T network the Ethernet link test setting for the port may be incompatible with the setting at the network hub See Section 9 6 1 Failure of Network Communications for further details probe scsi all Command The probe scsi command locates and tests SCSI devices attached to the system probe scsi is run from the OpenBoot prompt When it is not practical to halt the system you can use SunVTS as an alternate method of testing the SCSI interfaces probe fcal all Command The probe fcal all command locates and tests fibre channel devices attached to the system probe fcal all is run from the OpenBoot prompt This command could take longer to complete if one or more of the Fibre Channel Arbitrated Loops are unconnected When it is not practical to halt the system you can use SunVTS as an alternate method of testing the fibre channel interfaces Reference Documents for POST OpenBoot m OpenBoot 3 x Command Reference part number 802 3242 m Writing FCode 3 x Programs part number 802 3230
55. work on the system Make sure all empty board slots have a filler panel installed 22 2 2 Symbols The following symbols mean AN AN i O g e fa FIGURE 2 1 HAZARDOUS VOLTAGES To reduce the risk of electrical shock and danger follow the instructions accompanying this symbol RISK OF INJURY OR EQUIPMENT DAMAGE To reduce the risk follow the instructions accompanying this symbol HOT SURFACE Avoid contact Surface may cause injury if touched ALTERNATING CURRENT OR VOLTAGE ON OFF STAND BY The system is in Standby mode and the operating system is halted The circuit breaker can be turned off DIAGNOSTICS System is powered on If system is rebooted POST will display extended diagnostic messages RUNNING on a board or control panel System board is operating normally LOCKED On a board this means the captive screw is in the locked position On a system panel this means the system is running in secure mode and will not respond to commands from the console The key can be removed Symbols Part 1 Sun Enterprise 3500 System Reference Manual August 2001 UNLOCKED On a board the 1 4 turn access screw is in the unlocked position COMPONENT POWER The board is receiving DC power SERVICE NEEDED The system has detected a hardware failure CHASSIS GROUND Frame or chassis ground FUSE Replace ONLY with fuse of the same type and rating D P
56. 0 0 9 0 9 0 9 0 0 0 9 0 0 0 0 0 0 0 0 9 0 0 0 00 0 0 00 0 0 0 900000000000000000000000000000 vo 000000000000000000000000000000000000000 000000000000000000000000000000000000000 000000000000000000000000000000000000000 000000000000000000000000000000000000000 000000000000000000000000000000000000 2 3 o o g M TTY Serial Port A CPU reset switch U lt L System reset switch 1 7 0 021 OCW o o Ho 9 7 5 3 1 FIGURE 9 1 Details of the Clock Board 9 2 Reset Switches 9 2 In the event that the system hangs reset the system by pressing the system reset switch marked lt 1 on the clock board See FIGURE 9 1 A second button the CPU reset switch marked CPU lt is useful during software debugging Sun Enterprise 3500 System Reference Manual August 2001 9 3 Hardware Indicators Many LEDs are used to indicate the status of the system FIGURE 9 2 shows the meanings of the symbols marked on the front panel and also on individual boards and modules Cycling or Hardware running Power failure normally System 5 O Board Jm oO PCM FIGURE 9 2 LED Symbols FIGURE 9 3 shows the location of the front panel LEDs In normal operation two green LEDs are lit Power and Cycling
57. 00000000000 Disk drives z 3 z a a 3 5 Total of 8 HHI HH H H HH o o FIGURE 8 1 Internal SCSI and FC AL Device Locations 8 1 Tape and DVD ROM Drives 8 1 1 Use and Maintenance Refer to the documentation that came with your device for information on use and maintenance 8 2 Sun Enterprise 3500 System Reference Manual August 2001 8 1 2 Removing Replacing a Tape or DVD ROM Drive 1 Remove the front bezel a Grasp the front bezel on both sides near the center Place your thumbs on top of the front bezel and place your other fingers at the slight indentations under the front bezel for leverage b Pull the front bezel straight out toward you and set it aside FIGURE 8 2 FIGURE 8 2 Front Bezel 2 Loosen the bottom two captive screws that secure the media tray to the chassis tray FIGURE 8 3 3 Use a screwdriver in the notch at the bottom center of the tray to assist in separating the media tray from the rear slip connectors and pull out the tray containing the devices FIGURE 8 3 Chapter 8 Intern
58. 00000000000000005000000000500 OO OO OT OT RO TO TOR TOOT LD 000 D 0 o o DD ED 0 Oro DE 0 EU EE OO DOO DOE POST ES T REST S RSS LES ORONO RRO Booo oone o oo ob 5 oo D EE aro EL ELLE UE EEO 000 0 0 0 0 0 0 0 0 0 o 0 0 0 0 0 0 OOO OOOH 0 0 0 00 0 0 DODO 00 RTE ERO OR ERC ORCL SR CESSE SE SES ES ESS D 000 0 00 0 0 0 00 0 0 0 0 00 0 D 0 0 0 0 0 DODO OOOO OOOO 00 SP PSS SS SES ES SES SES ES SE SES SES S SES S SES SO P A M U o 0 o o LJ o F II H EE oll o oo g FIGURE D 1 Board Slots and AC Power Supply Sun Enterprise 3500 System Reference Manual August 2001 Clock board Five slots for I O boards and CPU Memory boards D 3 Interface Board 1 D 4 There is a slot for one Interface Board IB in the system FIGURE D 1 The IB provides circuitry for disk drives using Fibre Channel Arbitrated Loop FC AL interfacing The system can have up to eight internal fiber optic disk drives which are controlled by Gigabit Interface Converters GBICs mounted on the IB The GBICs are hot pluggable The GBICs on the IB connect by cables to GBICs on the I O board s The IB has FC AL circuitry to support up to eight internal fiber optic disk drives Two GBICs in slots LA and UA on the IB connect through cables to GBICs on the I O board The remaining GBIC slots LB and UB on the IB can be used for redundant interfacing to another I O board or with the proper software to an enti
59. 01 CHAPTER 9 Troubleshooting Overview This chapter contains the following topics m Section 9 1 Using a Terminal on page 9 1 m Section 9 2 Reset Switches on page 9 2 a Section 9 3 Hardware Indicators on page 9 3 m Section 9 4 Card Cage Slot Information on page 9 7 m Section 9 5 Diagnosing Problems on page 9 8 m Section 9 6 Specific Problems and Solutions on page 9 12 9 1 Using a Terminal If your system does not normally have a terminal you may find it useful to attach a console terminal directly to the system for troubleshooting Note Alternatively you can log in remotely through a network You can also control the system remotely through a modem and a system serial port Halt the system and turn off power Connect the terminal to serial port A on the clock board The clock board is located at the back of system See FIGURE 9 1 Power on the terminal Set up the terminal Refer to the OpenBoot Command Reference for instructions for using the set defaults and printenv commands 9 1 The settings vary with the terminal type but these settings are often used 9600 bps 8 data bits a 1 stop bit a Even parity a Full duplex 5 Power on the system and reboot 000000000000000000000000000000000000000 000000000000000000000000000000000000000 000000000000000000000000000000000000000 10 9 0 9 0 0
60. 1 B0 J3400 B0 J3600 B0 J3700 FIGURE 3 10 Layout of CPU Memory Board Currently for Solaris 2 5 1 Operating Environments configurations are limited to a maximum total memory of 56 Gbyte configurations that exceed 56 Gbyte for this version are not supported Solaris 2 6 Operating Environments together with patch Chapter 3 CPU Memory Boards and Components 3 15 3 5 5 1 105181 xx support a maximum configuration of 60 Gbyte There is no limitation for systems running Solaris 7 or 8 Operating Environments maximum achievable configuration is 60 Gbyte For the Solaris 2 5 1 operating environments the usr platform sun4u sbin prtdiag command displays erroneous memory capacity information Solaris patch 104595 09 is available at http sunsolve sun com to correct this problem Removing a Memory Module Remove the CPU Memory board from which the DIMM is to be removed See Section 3 5 1 Removing a Board Attach a wrist strap and place an antistatic surface next to the system Locate the slot for the DIMM you need to replace FIGURE 3 10 Eject the faulty DIMM by pressing down on the ejection levers on both sides of the DIMM connector FIGURE 3 11 FIGURE 3 11 Ejecting a DIMM 5 Holding the DIMM by its edges remove it from the slot and place it on an antistatic surface 3 16 Sun Enterprise 3500 System Reference Manual August 2001
61. 2 or use the log option usr platform sun4u sbin prtdiag 1 POST and OpenBoot POST and OpenBoot work together in the system to test and manage system hardware POST resides in the OpenBoot PROM on each CPU Memory board and I O board When the system is turned on or if a system reset is issued POST detects and tests buses power supplies boards CPUs DIMMs and many board functions POST controls the status LEDs on the system front panel and all boards POST displays diagnostic and error messages on a console terminal if available Only POST can configure the system hardware and only POST can enable hot pluggable boards If a new PCM is added to the card cage after the system has booted the new PCM will not work until the system is rebooted at which time POST reconfigures the system using the PCMs that are found in the system at that time OpenBoot provides basic environmental monitoring including detection of overheating conditions and out of tolerance voltages For example if an overheated board is found OpenBoot issues a warning message If the temperature passes the danger level POST puts the overheated board s in low power mode OpenBoot also provides a set of commands and diagnostics at the ok prompt For example you can use OpenBoot to set NVRAM variables that reserve a board or a set of DIMMs for hot sparing The following OpenBoot commands may be useful for diagnosing problems show devs Command Use
62. 22900000 0000000 000000000 0000 000000000000 o H L J T2 90 0 0 00 0 0 00 0 0 00000 0 000 0 000 0 000 0 00 00 Ry s 0 0000 0 8 0 0 000000 0 00060 07800 0 0006070600 08 0 0 08 0 0 0 0 0750 IIT LTT TLD 0 0 0 0 0 0 0 0 0 9 0 00 000 00 0 o Sosccoscccocemcocescceccecsccccocccse o 0000000000000000000000000000000000000 o o 22 0 0 0 0 0 0 00 0 0 000000000 200 0 000000000000 9 2 0000000000000000000000000000000000000 0000000000000000000000000000000000000 0000000000000000000000000000000000000 0 0000000000000000000000000000000000000 O 0000000000000000000000000000000000000 e O H H H THH HH Ho Lo Lo Ho h ia o J HO H HO 2 2 U o FA ET AC CE Ld o Le o 1 A eA I e H 2 a cl go o He He He He FIGURE 1 2 Enterprise 3500 Components Note System components are identified in Appendix F Illustrated Parts Breakdown See FIGURE F 1 on page F 4 and FIGURE F 2 on page F 5 1 2 Sun Enterprise 3500 System Reference Manual August 2001 12 Internal Options TABLE 1 1 Internal Options for the Enterprise 3500 System Option Quantity Comments CPU Memory 5 total per system Each slot can accept four types of boards CPU Memory boards SBus I O boards Graphics I
63. 3 Installing a Board on page 4 11 to replace the PCI I O board 4 28 Sun Enterprise 3500 System Reference Manual August 2001 4 6 7 3 4 6 7 4 Replacing Riser Cards Use the procedures in Section 4 6 2 Removing a Board on page 4 8 to remove the applicable I O board If a PCI card is already installed in the slot designated for replacement of the riser card remove the card as indicated in Section 4 6 7 1 Removing a PCI Card on page 4 24 If there is no PCI card presently installed proceed to Step 3 Remove two screws securing the existing riser card to the PCI I O board FIGURE 4 20 on page 4 25 and remove the riser card Secure the new riser card onto the PCI I O board using the two screws removed in Step 3 If a PCI card was removed in Step 2 replace the card as indicated in the Section 4 6 7 2 Replacing or Installing a PCI Card on page 4 26 Verifying Installation After the PCI I O board and any PCI cards are installed and before booting the system verify installation by performing the following tasks Refer to the Solaris 2 x Handbook for SMCC Peripherals manual or your Solaris documentation for detailed instructions Power on the system and when the banner appears press the Stop A keys to interrupt the boot process and get the ok prompt Use the show devs command to list the system devices You should see entries similar to the entries in the example on
64. 3 6 2 Graphics I O 4 6 I O 4 1 B 8 install 4 11 interface IB 6 3 PCI I O 4 7 releasing 4 9 removing 4 8 SBus I O 4 6 types B 3 boards LEDs 7 13 boot message 11 5 C cabinet expansion B 16 cable bend radius fiber C 4 fiber optic length C 4 SCSI length C 3 cable assembly CD tray data remove E 10 replace E 10 CD tray power remove E 10 replace E 10 configuration D 6 external 11 3 card fibre 4 21 graphics UPA 4 18 PCI 4 24 retainer SBus 4 17 4 20 card cage configuration 9 7 D 1 CD ROM 8 2 SCSI target ID number C 1 tray D 7 centerplane remove E 18 to E 20 replace E 20 to E 21 clock board LED codes 9 4 clock board B 15 description 5 1 compliance statements H 1 Index 1 configuration boards CPU Memory D 3 filler D 4 I O D 2 card cage 9 7 D 1 Ethernet D 7 memory modules D 6 power supplies D 4 rules for system D 1 to D 7 SBus cards D 5 SCSI D 6 UltraSPARC II modules D 5 cooling and power issues CPU Memory board 3 8 CPU Memory board B 5 components 3 1 configuration D 3 hot plug 3 4 LED codes 9 5 module descriptions D 5 D description boards CPU Memory 3 1 I O 4 5 functional B 1 OpenBoot 9 10 POST 9 10 power supplies 7 1 disk drive 8 5 B 16 caution 11 4 tray configuration D 8 disk drive FC AL 1 1 drawing assembly See illustrated parts breakdown drive boot disk D 3 disk 8 5 B 16 disk FC AL loops D 3 fi
65. 3 LED board 501 2599 4 Key switch lock cable 530 2148 5 Fan tray assembly 540 2756 6 Power supply peripheral 300 1358 F 4 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE F 2 Rear View Key Description 7 Auxiliary fan tray 8 PCM 9 Power supply peripheral AC input 10 Interface board 11 Clock board assembly 12 SBus I O board assembly 13 Graphics I O board assembly 14 CPU Memory board assembly Appendix F Part Number 540 2757 300 1260 300 1400 501 4820 501 4946 501 4883 501 4884 501 4882 Illustrated Parts Breakdown F 5 FIGURE F 3 Key Switch Lock Cable Assembly Description Part Number Key switch lock cable assembly 530 2148 F 6 Sun Enterprise 3500 System Reference Manual August 2001 0 CEE N 4 Key Switch PWB Centerplane Cable Assembly FIGURE F Part Number Description 530 2226 Key switch PWB centerplane cable assembly F 7 Illustrated Parts Breakdown Appendix F FIGURE F 5 Key Switch Tray LED Board Description Part Number LED board 501 2599
66. 3500 System Reference Manual August 2001 6 3 Interface Board Each Enterprise 3500 system has a slot for one interface board IB The IB which is optional is installed in the rear of the system adjacent to the peripheral power supply AC FIGURE 6 1 Note Enterprise 3500 systems must have either an IB or a filler panel installed in the IB slot Rear view 000000000000000000000000000 000000000000000000000000000000000000 Ho o o o o o gq Interface 4 s board IB M el l o o 7 3 o cr o q Ho FIGURE 6 1 Interface Board Location The interface board provides mounting for four GBICs FIGURE 6 2 together with associated circuitry A GBIC Gigabit Interface Converter is a hot pluggable unit that converts any of the standard Fibre Channel connectors and signaling technologies Within this manual the GBIC Fibre Channel is 100 Mbytes Chapter6 Interface Board 6 3 Essentially the interface board receives reclocks and provides bypass services for four independent FC AL ports The interface board together with interconnecting fiber optic cabling provides four independent FC AL loops betwee
67. 4 Clock Board Assembly Description Part Number Clock board assembly 501 4946 F 14 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE F 15 Filler Board Panel Assembly Description Part Number Filler panel board assembly 540 2592 Appendix F Illustrated Parts Breakdown F 15 FIGURE F 16 Media SCSI Tray Assembly Part Number Description Key Tape drive 1 ON N t NAN AN D Gt E ao oa wR 0O moO wo WO gt E vu a a 2 9 g 0 eo S g 28 gt Lol E 2 n U A a VY Gs A g 3 2 5 n A N OO Y Sun Enterprise 3500 System Reference Manual August 2001 F 16 FIGURE F 17 Disk Drive Description Part Number 9Gbyte 10K RPM 540 3869 Appendix F Illustrated Parts Breakdown F 17 FIGURE F 18 Fan Tray Assembly Description Part Number Fan tray assembly 540 3566 F 18 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE F 19 Auxiliary Fan Tray Assembly Description Part Number Auxiliary fan tray assembly 540 2757 FIGURE F 20 68 Pin Terminator Description 68 pin terminator Part Number 150 2267 Appendix F Illustrated Parts Breakdown F 19 FIGURE F 21 Interface Board Part Number Descript
68. 566 page E 2 Fan tray assembly auxiliary 540 2757 page E 4 Key switch lock cable assembly 530 2148 page E 14 LED board 501 2599 page E 16 E 2 Fan Tray Assembly E2 Removing the Fan Tray Assembly 1 Pull open the front door of the Enterprise 3500 system 2 Locate the fan tray assembly at the bottom of the system 3 Loosen the three captive screws securing the fan tray assembly in the chassis FIGURE E 1 E 2 Sun Enterprise 3500 System Reference Manual August 2001 Captive screws FIGURE E 1 Removing the Fan Tray Assembly 4 Gently pull the fan tray assembly from the chassis and set it aside E22 Replacing the Fan Tray Assembly 1 Carefully insert the fan tray assembly in the bottom of the Enterprise 3500 system FIGURE E 1 Appendix E Non Chassis Field Replaceable Units FRUs E 3 AN Caution DO NOT FORCE the fan tray assembly into the slot this can cause damage to the fan tray assembly and system The fan tray assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the fan tray assembly 2 Tighten the three captive screws securing the fan tray assembly to the chassis 3 Close the front door of the Enterprise 3500 system BS E 3 1 Auxiliary Fan Tray Assembly Removing the
69. 6 Media Tray Default SCSI ID Numbers C 1 Internal Disk Drive Default ID Numbers C 2 Examples of Alias Names C 2 Tables xvii TABLE C 4 TABLE C 5 TABLE D 1 TABLE E 1 TABLE F 1 SCSI Lengths for Onboard SCSI meters approximate C 3 Maximum SCSI Cabling Length for SCSI Cards meter approximate C 4 CPU Placement Example Only D 5 List of Field Replaceable Units E 2 List of Replaceable Components F 2 xviii Sun Enterprise 3500 System Reference Manual August 2001 Preface The Sun Enterprise 3500 System Reference Manual is for the qualified service trained maintenance provider UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information m Solaris Operating Environment Handbook for SMCC Peripherals which contains Solaris 2 x software commands a AnswerBook2 online documentation for the Solaris operating environment software environment a Other software documentation that you received with your system Preface xix Typographic Conventions TABLEP 1 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words
70. August 2001 CHAPTER 10 Flow Diagrams for Troubleshooting This chapter discusses solutions for the following subjects Section 10 1 No AC DC Power on page 10 2 Section 10 2 System Cannot Boot on page 10 3 Section 10 3 Defective CPU Memory Board on page 10 4 Section 10 4 Defective I O Board or Interface Board on page 10 5 Section 10 5 Defective Disk Drive on page 10 6 Section 10 6 Defective Power Supplies on page 10 7 Section 10 7 Defective Clock Board on page 10 8 10 1 10 1 No AC DC Power Begin INDICATION TEST PROCEDURE REFERENCE No AC Fans are not turning No LEDs B Check incoming AC power Check keyswitch setting See Section 11 3 Restarting the System Check AC distribution unit switch See FIGURE 11 2 No DC or yellow LED is lighted Check system front panel LEDs See TABLE 9 1 or clock board LEDs Check PCMs See TABLE 9 2 TABLE 9 3 Check peripheral power supply Check CPU Memory boards If clock board is faulty system operation diagnostics may be erratic System error messages P Check LEDs on See Chapter 9 Front panel Clock board Peripheral power supply PCMs CPU Memory boards I O boards ed FIGURE 10 1 Diagnosing AC DC Power Problems 10 2 Sun Enterprise 3500 System Reference Manual August 2001 10 2 Begin System Cannot Boot INDICATION TEST PROCEDURE System cannot boot or cannot load UNIX Check LEDs
71. Auxiliary Fan Tray Assembly Locate the auxiliary fan tray assembly at the back of the system Viewed from the rear of the system the auxiliary fan tray is on the upper left side of the chassis in PCM slot 5 slot 5 can contain either an auxiliary fan tray or a PCM Release the auxiliary fan tray from the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and turning to the unlocked position FIGURE E 2 M A a FIGURE E 2 Unlocking and Locking Quarter Turn Access Slots 3 Pull the end of the extraction lever outward to release the auxiliary fan tray assembly from the centerplane FIGURE E 3 E 4 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE E 3 Removing the Auxiliary Fan Tray 4 Slowly remove the auxiliary fan tray assembly from the chassis and set it aside E 3 2 Replacing the Auxiliary Fan Tray Assembly 1 Carefully insert the auxiliary fan tray into the slot at the back of the Enterprise 3500 system a Ensure that the extraction lever is in the outward position a Orient the auxiliary fan tray with the extraction lever on the outside edge of the Enterprise 3500 system FIGURE E 3 Appendix E Non Chassis Field Replaceable Units FRUs E 5 AN 2 Slide the auxiliary fan tray assembly toward
72. Build_07 768 MB memory installed Serial 8513781 Copyright 2000 Sun Microsystems Inc All rights reserved Ethernet address 8 0 20 81 e8 f5 Host ID 8081e8 f5 Rebooting with command boot Boot device pcidisk File and args Flash PROM The Sun Enterprise 3500 system 1 0 board uses flash PROMs Flash PROMs may be reprogrammed and can be updated to the latest firmware code Refer to the Sun Enterprise 6x00 5x00 4x00 3x00 System Flash PROM Programming Guide for this procedure Diagnostics Testing For PCI I O board PCI card diagnostics testing refer to the SunVTS User s Guide supported by your Solaris release Also refer to the documentation that came with your PCI card for further diagnostic testing Chapter 4 1 O Boards and Components 4 33 4 34 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 5 Clock Board To protect both yourself and the equipment make sure you follow precautions in Chapter 2 Safety Precautions and Tools Requirements This chapter contains the following topics m Section 5 1 Handling Boards and Assemblies on page 5 2 m Section 5 2 Clock Board on page 5 2 a Section 5 2 5 Removing a Clock Board on page 5 4 a Section 5 2 6 Installing a Clock Board on page 5 5 For your protection also observe the following safety precautions when setting up your equipment a Follow all cautions warnings and instructions marked on the equipment m
73. E 12 Locking Tabs on the LED Board E 13 Removing the Key Switch Lock Cable Assembly E 15 Enterprise 3500 System Without the Front Chassis E 19 Centerplane Guide Pins E 20 Front View F 4 Rear View F 5 xiv Sun Enterprise 3500 System Reference Manual August 2001 GURE F 3 GURE F 4 GURE F 5 GURE F 6 GURE F 7 GURE F 8 GURE F 9 GURE F 10 GURE F 11 GURE F 12 GURE F 13 GURE F 14 GURE F 15 GURE F 16 GURE F 17 GURE F 18 GURE F 19 GURE F 20 GURE F 21 GURE G 1 GURE G 2 GURE G 3 GURE G 4 GURE G 5 GURE G 6 GURE G 7 GURE G 8 GURE G 9 Key Switch Lock Cable Assembly F 6 Key Switch PWB Centerplane Cable Assembly F 7 Key Switch Tray LED Board F 8 Centerplane Assembly F 8 PCM F 9 Peripheral Power Supply Auxiliary and Thermal Protection Module F 9 Peripheral Power Supply AC Input F 10 CPU Memory Board Assembly F 10 SBus I O Board Assembly F 11 Graphics I O Board Assembly F 12 PCl I O Board Assembly F 13 Clock Board Assembly F 14 Filler Board Panel Assembly F 15 Media SCSI Tray Assembly F 16 Disk Drive F 17 Fan Tray Assembly F 18 Auxiliary Fan Tray Assembly F 19 68 Pin Terminator F 19 Interface Board F 20 CPU Memory Board Connector Locations G 2 Centerplane Connector Detail G 3 CPU Modules 0 and 1 G 4 SBus I O Board Connectors G 4 Graphics I O Board Connectors G 5 PCl I O Board Connectors G 5 SBus O Board SBus Connectors G 6 Grap
74. E E 6 Removing the Media Tray Note If you are not replacing the SCSI cables or the centerplane you may simply flip over the media tray and rest it on the top of the Enterprise 3500 system If you are replacing SCSI cables or the centerplane disconnect the cables from the back of the media tray Open the front door of the Enterprise 3500 system a If you are replacing the centerplane go to Section E 4 7 Centerplane on page E 18 a Otherwise continue with Step 6 Remove the screws securing the front decorative perforated panel in the chassis There are eight screws on the top seven screws on the bottom and three screws on each side of the front decorative panel Grasp the front decorative panel and set it aside Appendix E Non Chassis Field Replaceable Units FRUs E 9 E 4 3 E 4 3 1 E 4 3 2 Media Tray Data and DC Power Cable Assemblies Removing the Data and Power Cables Remove the panels covering the data and power cables Complete the steps in Section E 4 Removing the Front and Side Panels Reach through the space previously occupied by the front decorative perforated panel and disconnect the SCSI cables from the centerplane Cut the cable ties that secure the cables to the chassis Remove the cables Replacing the Data and Power Cables Connect the cables to the back of the media tray Note The SCSI data and power cables are keyed so that the cables fit i
75. E and Single ended Fast Wide SCSI The Graphics I O board includes one SYSIO ASIC that provides a single SBus for two plug in SBus cards two GBIC 100 MB sec Fibre Channel interfaces and the onboard devices 10 100 Mbit TPE and Single ended Fast Wide SCSI The PCI I O board has two PCI bus connectors each of which can accommodate a PCI riser card Each riser card accommodates one PCI short card In addition onboard devices provide Fast Ethernet 10 100 Mbit and Fast Wide SCSI interfacing The Enterprise 3500 server features a high speed centerplane bus that includes separate address and data buses Appendix B Functional Description B 3 There are few differences between board slots and each slot can accept any board type However an 1 0 board should be installed in slot 1 since this slot connects directly to the internal media tray through the centerplane and related cables The internal tape and or DVD ROM drives cannot be used unless an I O board is present in slot 1 e I O board par Memory SBus 1 m SYSIO 1 FD i i SYSIO 0 i i Address 8x Data Address 8x Data controller controller controller controller Address bus FIGURE B 3 Enterprise System Logical Organization B 4 Sun Enterprise 3500 System Reference Manual August 2001 B 2 Board Hot Swapping Procedures The CPU Memory board and the I O boards are hot swap
76. Interface REFERENCE LED code must be Off On Off See TABLE 9 2 See Section 3 3 Hot Plug Feature See TABLE 8 1 See Section 9 5 2 2 prtdiag Command Refer to the SunVTS Users Guide See Section 4 6 7 2 Replacing or Installing a PCI Card See FIGURE 10 6 Chapter 10 Flow Diagrams for Troubleshooting 10 5 10 5 Defective Disk Drive Begin INDICATION System error message or device code identifies a ific faul specific fault gt Device not identified or intermittent problem End TEST PROCEDURE Check system messages to locate failed drive Halt access to device and power down the device or tray Set ID code if used on replacement device before installing If replaced unit is SPARCstorage Array disk tray or the tray controller board reset world wide name WWN Run SunVTS Check cable connection If replaced unit is SPARCstorage Array disk tray or the tray controller board reset world wide name WWN FIGURE 10 5 Diagnosing Disk Drive Problems Sun Enterprise 3500 System Reference Manual August 2001 REFERENCE Internal drives Chapter 7 For tray see tray service manual See TABLE C 2 or refer to drive or tray documentation for ID code Refer to SPARCstorage Array documentation Refer to the SunVTS User s Guide 10 6 AN AN Defective Power Supplies The power cooling modules PCMs are hot pluggable Caution Board
77. JTAG Test Jumper 4 27 PCI Card Installation Replacement 4 28 Clock Board 5 3 Clock Board Location 5 5 Interface Board Location 6 3 Interface Board 6 4 Removal of Fiber Optic Cable and GBIC 6 5 Peripheral Power Supply AC Input 7 4 Auxiliary Peripheral Power Supply PPS1 and Thermal Protection Module 7 4 Unlocking and Locking Quarter turn Access Slots 7 5 Replacing the Peripheral Power Supply AC Input 7 6 Sun Enterprise 3500 System Reference Manual August 2001 GURE 7 5 GURE 7 6 GURE 7 7 GURE 7 8 GURE 8 1 GURE 8 2 GURE 8 3 GURE 8 4 GURE 8 5 GURE 8 6 GURE 8 7 GURE 9 1 GURE 9 2 GURE 9 3 GURE 9 4 GURE 10 1 GURE 10 2 GURE 10 3 GURE 10 4 GURE 10 5 GURE 10 6 GURE 10 7 GURE 11 1 GURE 11 2 GURE 11 3 GURE 11 4 GURE 12 1 GURE 12 2 Replacing the Auxiliary Peripheral Power Supply PPS1 PCM 7 11 Quarter Turn Access Slots 7 13 Replacing a PCM in the Enterprise 3500 System 7 14 Internal SCSI and FC AL Device Locations 8 2 Front Bezel 8 3 Media Tray Removal and Replacement 8 4 Disk Drive Access 8 6 Disk Drive Bays 8 7 Disk Drive With Retainer Unlatched and Extended 8 8 Interface Board GBIC Ports 8 10 Details of the Clock Board 9 2 LED Symbols 9 3 Front Panel LEDs 9 3 Slot Numbers for the Card Cage 9 7 Diagnosing AC DC Power Problems 10 2 Diagnosing Operating System Problems 10 3 Replacing I O Interface 10 4 Replacing I O Interface 10 5 Diagnosi
78. MMs are available in 8 32 or 128 Mbyte capacities All are 168 pin DIMMs Do not mix different capacities in a bank Appendix B Functional Description B 7 B 4 I O Boards Several types of I O boards are available SBus I O board Graphics I O board and PCI I O board Note Board slot 1 requires an I O board because this is the only slot that connects with the internal media tray If slot 1 does not contain an I O board the drives in the media tray will not function Note All empty card cage slots must contain a filler panel B 8 Sun Enterprise 3500 System Reference Manual August 2001 B 4 1 SBus I O Board The SBus I O board with 100 MByte sec Fibre Channel FIGURE B 6 includes two SYSIO ASICs that provide two SBuses m One for two plug in SBus cards and two GBIC 100 MByte9 sec Fibre Channel interfaces m One for one plug in SBus card and the onboard devices 10 100 Mbit TPE and Single ended Fast Wide SCSI Note SBus connector slots 1 and 2 on the SBus I O board can accommodate a double wide SBus card SBus connector 1 Twisted pair Ethernet MII external transceiver SBus connector 0 FIGURE B 6 SBus I O Board Appendix B Functional Description B 9 B 4 2 Graphics I O Board The Graphics I O board with 100 MByte sec Fibre Channel FIGURE B 7 includes one SYSIO ASIC that provides a single SBus for two plug in SBus cards two GBIC 100 MByte sec Fibre Channel
79. ROTECTIVE EARTH Earth ground FIGURE 2 2 Symbols Part 2 2 3 System Precautions Ensure that the voltage and frequency of the power outlet to be used matches the electrical rating labels on the equipment Wear antistatic wrist straps when handling any magnetic storage devices CPU Memory boards or other printed circuit boards Use only properly grounded power outlets as described in Section 1 2 Preparing the Electrical Circuits in the Sun Enterprise 3500 System Installation Guide part number 805 2629 Microsystems is not responsible for regulatory compliance of modified cabinets n Caution DO NOT make mechanical or electrical modifications to the cabinet Sun Chapter 2 Safety Precautions and Tools Requirements 2 3 1 Caution The chassis AC power cord must remain plugged in to ensure a proper ground 2 4 Tools Required This list represents the minimum of tools and test equipment you will need Screwdriver Phillips No 2 Screwdriver Phillips No 1 DIP IC extraction tool ESD mat Grounding wrist strap Needlenose pliers Hex driver 3 32 a a a a a a a m Torque screwdriver supplied with the system 2 4 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 3 CPU Memory Boards and Components To protect both yourself and the equipment make sure you follow the precautions in Chapter 2 Safety Precautions and Tools Requirements This chapt
80. S amp SUN microsystems Sun Enterprise 3500 System Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 U S A 650 960 1300 Part No 805 2630 11 August 2001 Revision A Send comments about this document to docfeedback sun com Reference Manual Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A All rights reserved This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook AnswerBook2 docs sun com Sun Enterprise OpenBoot Solstice SunNet Manager Sun StorEdge and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun M
81. a salida cumple los requisitos de la normativa SELV H 6 Sun Enterprise 3500 System Reference Manual August 2001 Conexion del cable de alimentaci n el ctrica para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no esta seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio f Precauci n Los productos Sun est n dise ados el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun f Precauci n No todos los cables de alimentaci n un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra Precauci n Con el producto Sun se proporciona La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El e
82. al FIGURE 4 8 Board Slot Locations Cooling and Power Issues There should be one power cooling module PCM for every two boards to adhere to cooling and power requirements The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards Note All empty board slots must have a filler panel installed to ensure proper cooling and for EMI protection Chapter 4 I O Boards and Components 4 11 4 6 3 3 Powered On or Powered Off System Carefully insert the board component side to the right in the proper slot in the card cage ensuring that the board does not slip out of the top and bottom card guides All empty slots must have a filler panel installed Ensure that both extraction levers are in the insert position arrow pointing outward and that the quarter turn access slots are unlocked arrow indicates unlocked position as you slide the board toward the centerplane receptacles The board will not seat fully unless the levers are in this starting position and the access slots are unlocked See FIGURE 4 6 and FIGURE 4 7 on page 4 9 Caution DO NOT FORCE any board into a slot this can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage Push the
83. al SCSI and FC AL Devices 8 3 Captive screws 2 FIGURE 8 3 Media Tray Removal and Replacement 4 To access the devices in the media tray turn the tray over and place it upside down on top of the Enterprise 3500 cabinet To remove and replace an existing device perform Step 5 To install a tape drive for the first time proceed to Step 6 5 To replace a DVD ROM or a tape drive a Loosen the four screws securing the drive to the media tray b Disconnect the drive data and power connector from the socket in the media tray and slide the drive out of the tray c Set the replacement drive SCSI address to 6 for a DVD ROM drive to 5 for a tape drive d Slide the replacement drive into the media tray Use the four screws removed in Step 5a to secure the drive tighten the four screws 8 4 Sun Enterprise 3500 System Reference Manual August 2001 e Connect the data and power connector on the drive into the socket in the media tray f To complete the replacement reverse Step 1 through Step 4 6 To install a tape drive for the first time a Remove the filler mechanism by loosening the captive screws and then removing the unit b Set the SCSI address on the tape drive to 5 c Slide the drive into the media tray and secure the drive to the tray using the four screws removed in Step 6b d Connect the data and power c
84. amage 3 Use the extraction levers to seat the board Simultaneously swing both levers into the locked position Do not press on board to seat it doing so will damage the connector pins 4 Secure the board to the chassis using the two captive screws one on each side See FIGURE 5 1 on page 5 3 5 Connect any applicable interface cables to the system board back panel 6 Turn on system power See Chapter 11 Powering Off and On for this procedure 7 Boot the system 5 6 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 6 Interface Board To protect both yourself and the equipment make sure you follow precautions in Chapter 2 Safety Precautions and Tools Requirements This chapter contains the following topics a Section 6 1 Handling Boards and Assemblies on page 6 2 m Section 6 2 Filler Panels on page 6 2 m Section 6 3 Interface Board on page 6 3 a Section 6 3 1 Removing an Interface Board on page 6 5 a Section 6 3 2 Installing an Interface Board on page 6 6 a Section 6 3 3 Removing a GBIC on page 6 6 a Section 6 3 4 Installing a GBIC on page 6 7 For your protection also observe the following safety precautions when setting up your equipment a Follow all cautions warnings and instructions marked on the equipment m Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components
85. and MII ports are not independent circuits and as a result both ports cannot be used at the same time Note Some hub designs do not use a software command to enable disable the test but instead permanently enable or disable the test through a hardware jumper Refer to the hub installation or user manual for details of how the test is implemented 9 6 1 2 Determining the Device Names of the I O Boards To enable or disable the link test for an onboard TPE hme port you must first know the device name for the I O board To list the device names 1 Shut down the system and take the system into OpenBoot 2 Determine the device names of the I O boards 9 12 Sun Enterprise 3500 System Reference Manual August 2001 a Type ok show devs b In the show devs listing find the node names Node names take the general form sbus 3 0 SUNW hme 3 8c00000 Solution 1 while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 3 Reboot the system when convenient to make the changes effective Solution 2 when the system is already in OpenBoot 1 At the monitor OpenBoot prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device name Repeat this step for other device names as needed
86. beled A through F Each section 1 through 5 has 24 pins of each 120 pin row G 2 Sun Enterprise 3500 System Reference Manual August 2001 Guide pin Pre power section Spacer 4 Cour bee per board Component side up 2 per board p p p gt WOUMMN 25 48 Section 1 Section 2 Section 3 Section 4 Section 5 FIGURE G 2 Centerplane Connector Detail Appendix G Connectors G 3 G 1 2 CPU Module Connectors There are two connectors for each CPU module one with 144 pins and the other with 288 pins FIGURE G 3 CPU1 PROC1 nN p CPUO PROCO M El T I doaa FIGURE G 3 CPU Modules 0 and 1 G 2 I O Boards FIGURE G 4 through FIGURE G 6 show the locations of the connectors and slots on the 1 O boards SBus 0 K Centerplane connector FIGURE G 4 SBus I O Board Connectors G 4 Sun Enterprise 3500 System Reference Manual August 2001 DS Centerplane Y connector A Be NS FIGURE G 5 Graphics I O Board Connectors Centerplane connector PCI card PCI slot 0 Ethernet SCSI PCI slot 1 FIGURE G 6 PCI I O Board Connectors Appendix G Connectors G 5 G 2 1 Centerplane Connector Information for the CPU Memory board centerplane and the I O boards centerplane is the same See Section G 1 1 Centerplane Connector
87. ber optic disks 6 4 tape and CD ROM 8 1 test manually 11 4 Index 2 E electrical specification A 2 environmental requirements A 3 Ethernet configuration D 7 expansion cabinet B 16 external cables 11 3 F fan tray auxiliary remove E 4 to E 5 replace E 5 to E 6 remove E 2 to E 3 replace E 3 FC AL loops D 3 FC AL disk drive 1 1 fibre card 4 21 installation 4 23 filler panel 3 3 4 3 6 2 configuration D 4 SBus card 4 17 4 20 front bezel remove E 6 to E 7 replace E 22 front decorative panel LED codes table 9 4 remove E 8 to E 9 replace E 22 functional description B 1 G GBIC 6 3 I O boards 4 5 interface board 6 4 location interface board 6 4 Gigabit Interface Converter GBIC 6 3 graphics UPA card 4 18 Graphics I O board 4 7 H halting the system 5 4 hot plug Sun Enterprise 3500 System Reference Manual August 2001 CPU Memory board 3 4 I O board 4 4 procedures B 5 servicing components 12 1 l I O board 4 1 B 8 configuration D 2 cooling and power 4 11 description 4 5 handling 4 2 installation 4 12 slot selection 4 11 termination 4 4 illustrated parts breakdown table F 2 to F 3 installation fibre card 4 23 GBIC 6 7 I O board 4 12 interface board 6 6 PCI card 4 26 SBus card 4 16 interface board IB 6 1 6 3 interface network B 16 internal access 12 2 options 1 3 K key switch lock assembly remove E 14 to E 15 re
88. ble 530 2226 assembly Power Power supply peripheral auxiliary 300 1358 page F 9 Power supply peripheral with AC input 300 1400 page F 10 Power cooling module PCM 300 1444 page F 9 PCM filler panel 540 2593 Peripheral P S Filler Panel 540 3815 page F 9 Centerplane assembly 501 4799 page F 8 Boards CPU Memory board assembly 501 4882 page F 10 4 Mbyte 250 MHz CPU module 501 4249 4 Mbyte 336MHz CPU module 501 4363 4 Mbyte 400MHz CPU module 501 5425 8 Mbyte 400MHz CPU module 501 5762 F 2 Sun Enterprise 3500 System Reference Manual August 2001 TABLEF 1 List of Replaceable Components Continued General Category Description Part Number Illustration Assembly DRAM 1MX72 JEDEC 501 2652 page F 10 DIMM 60 ns Assembly DRAM 4MX72 JEDEC 501 2653 page F 10 DIMM 60 ns Assembly DRAM 16MX72 JEDEC 501 2654 page F 10 DIMM 60 ns SBus I O board assembly 501 4883 page F 11 Graphics I O board assembly 501 4884 page F 12 PCI I O board 501 4926 page F 13 Optical link card 370 2303 SFB FFB Graphics Card 67 MHz 501 4127 Clock board assembly 501 5365 page F 14 Board filler panel 540 2592 page F 15 Interface board 501 4820 page F 20 Interface board filler panel 540 3795 Appendix F Illustrated Parts Breakdown F 3 F3 Illustrations FIGURE F 1 Front View Key Description Part Number 1 Disk drive 540 3249 2 DVD 370 3416
89. bleshooting for more information If the green LED is lit you will see a message similar to the following example on your system console NOTICE Core Power Supply 5 Installed NOTICE Core Power Supply 5 OK NOTICE Redundant power available Chapter 7 Power Supplies 7 15 7 16 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 8 Internal SCSI and FC AL Devices This chapter contains the following topics a Section 8 1 Tape and DVD ROM Drives on page 8 2 a Section 8 1 2 Removing Replacing a Tape or DVD ROM Drive on page 8 3 m Section 8 2 Disk Drives on page 8 5 a Section 8 2 2 Removing a Disk Drive on page 8 6 a Section 8 2 3 Installing a Disk Drive on page 8 8 The following SCSI devices are supported in a Sun Enterprise 3500 system a DVD ROM drive m Tape drive The following FC AL devices are supported in a Sun Enterprise 3500 system a Disk drive FIGURE 8 1 shows the location of the system internal SCSI and FC AL devices 8 1 DVD ROM Front view Tape om o o o o 0 00000000000000000000000000000000 9 00000 0000000000000 00000000000 0000000000000000000000000000000000000 00000000000000000000000 0000000000 0000000000000000000000000000000000000 00000000000000000000000 00000000000 0000000000000000000000000000000000000 0 0000000000000000000000 000000000000 o o 000000000000000000000000
90. c mat 2 Remove the adapter bracket from the SBus card rear panel FIGURE 4 13 Remove the two screws securing the adapter to the card rear panel the adapter bracket and the screws are not needed for this installation Remove adapter Remove screws FIGURE 4 13 SBus Card Rear Panel With Adapter 4 16 Sun Enterprise 3500 System Reference Manual August 2001 3 4 6 7 9 Remove the black plastic card retainer shipped with the card FIGURE 4 14 Spread the ends of the retainer apart to remove it from the card the retainer is not needed for this installation ___ Card retainer FIGURE 4 14 Card Retainer Run the link integrity test Refer to the OpenBoot PROM watchnet command Use the procedures in Section 4 6 2 Removing a Board to remove the applicable SBus or Graphics I O board Locate the SBus connector that the card is to be installed in See FIGURE 4 9 on page 4 13 or FIGURE 4 10 on page 4 14 If a filler panel covers the front panel SBus slot remove the two screws and detach the filler panel Retain the screws to attach the SBus card to the back panel unless the card has a wide connector or set of connectors Unlock the tip inserts of the two standoffs for the SBus slot FIGURE 4 11 on page 4 14 Attach a wrist strap and take the SBus card out of the protective packaging Inspect the pins in the connector to make sure they are not bent Guide the SBus card face plate unde
91. contains a number of hot pluggable modules Under limited conditions these modules can be removed and replaced while the system continues running For a general description of the hot plug feature see Section 3 3 Hot Plug Feature The hot pluggable modules include these types CPU Memory board SBus I O board Graphics I O board PCI I O board and PCM Caution The hot plug feature requires a functional peripheral power supply AC If the peripheral power supply cannot provide current the hot pluggable module will be damaged if you attempt to remove or replace it If a module fails and there are redundant resources in the system it may be safe to leave the module in a running system until a replacement part is delivered For example if a CPU fails as indicated perhaps by system messages but other CPUs continue to function in the system you can leave the CPU Memory board in place until a replacement CPU is available Note that it is particularly helpful to leave a module in place if you do not have a filler panel to replace it If you choose to remove a faulty board or PCM remember that you must fill the vacated slot with a replacement or a filler panel to prevent the system from overheating Troubleshooting Less Obvious Problems When board LED codes do not specify the failing hardware several types of software programs are available to supply information about the problem This software includes the SunVTS p
92. d are not lit board has no power a The outer two green LEDs are not lit and the middle yellow LED is lit board is in low power mode Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later Use a Phillips No 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and then turn a quarter turn so that the arrow points to the unlocked position FIGURE 4 6 4 8 Sun Enterprise 3500 System Reference Manual August 2001 M fA A ES ee fax cb a d gt U U Unlocked Locked FIGURE 4 6 Unlocking and Locking Quarter Turn Access Slots 4 Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles FIGURE 4 7 GE _ Extraction lever S FIGURE 4 7 Extraction Lever in Extract Position Caution If a board is not immediately replaced a filler panel must be installed in the board s place to prevent overheating See Section 4 2 Filler Panels Chapter 4 1 O Boards and Components 4 9 4 6 2 2 Removing a Board From a Powered Off System Use a Phillips No 1 screwdriver to mechanically release the board from the system card cage Inse
93. d slot 3 Again note that the system will not use the new board until the system is rebooted Reboot the system now or schedule a later time to reboot when system disruption will be minimized SBus Cards There are three SBus card locations on the SBus I O board the Graphics I O board has two FIGURE 4 9 SBus I O Board SBus Slots Chapter 4 1 O Boards and Components 4 13 FIGURE 4 10 Graphics 1 0 Board SBus Slots 4 6 4 1 Nylon Standoffs Nylon standoffs lock the SBus cards to the 1 O boards FIGURE 4 11 a To unlock a standoff pull up the tip insert m To lock a standoff first ensure that the module or card rests on the standoff flange then press down the tip insert Tip insert ho 4 4 7 Flange Locked i Unlocked FIGURE 4 11 Locking and Unlocking Standoffs 4 14 Sun Enterprise 3500 System Reference Manual August 2001 4 6 4 2 2 Removing an SBus Card Use the procedures in Section 4 6 2 Removing a Board to remove the applicable I O board Locate the card to be removed See FIGURE 4 10 on page 4 14 Remove the two screws that secure the SBus card to the I O board front panel Save the screws for installation of a replacement SBus card or a filler panel Unlock the SBus card by pulling up the tips of the two standoffs See FIGURE 4 11 on page 4 14 Hold the card by
94. d through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel 4 1 Pes Handling Boards and Assemblies Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The I O boards their modules and cards have surface mount components that can be broken by flexing the boards To minimize the amount of board flexing observe the following precautions a Transport the board in an antistatic bag m When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun antistatic mat a Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily a Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point m Be careful of small parts located on the component side of the board Caution The heatsinks on the board can be damaged by incorrect handling Do not touch the heatsinks while installing or removing the board Hold the board only by the edges If a heatsink is loose or broken obtain a replacement board Caution The
95. de geben gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet Achtung Nicht alle Netzkabel haben die Achtung Ihr Sun Ger t wird mit einem dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter Achtung Der Ein Aus Schalter dieses Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Safety Agency Compliance Statements H 3 Lithiumbatterie Achtung CPU Karten von Sun verf gen ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wi
96. disk drive bay The disk drive ID for the corresponding bay is marked on the system chassis 5 Latch the drive retainer into place Check that the retainer on the disk drive is latched into place when closed and does not extend past the edge of the chassis If the retainer extends past the edge of the chassis or does not fully latch the disk drive connector is not joined with the centerplane connector Do the following a Unlatch the drive retainer and extend it to the unlocked position b Do not remove the drive instead use the retainer as a handle to slide it out an inch or two c Check that the connectors are not broken and that nothing blocks the joining of the two connectors Put the disk drive back into its protective packaging and contact your service representative if there is still a problem Chapter 8 Internal SCSI and FC AL Devices 8 9 Note If you are installing the disk in a previously unused disk drive bank and the system does not recognize the disk the GBIC interface for that bank may be missing or located in the wrong port on the IB See TABLE 8 1 and FIGURE 8 7 TABLE 8 1 GBIC Controllers for Disk Drive Ports Disk Drives Drive Port 0 1 2 3 A 0 1 2 3 B 4 5 6 7 A 4 5 6 7 B GBIC Name and Drive Location GBIC LA Lower bank GBIC LB Lower bank GBIC UA Upper bank GBIC UB Upper bank FIGURE 8 7 Interface Board GBIC Ports 8 10 Sun Enterprise 3500 System Reference Manual August 20
97. dynamic reconfiguration commands without rebooting 6 Reboot the system now or schedule a later time to reboot when system disruption will be minimized Chapter 3 CPU Memory Boards and Components 3 9 JII 3 5 4 288 pin connector UltraSPARC II Modules Each CPU Memory board has four connectors for UltraSPARC II modules up to two modules per board two connectors per module For each module there is a connector with 144 pins and a connector with 288 pins FIGURE 3 5 Screws 3 144 pin connector FIGURE 3 5 UltraSPARC II Module Connector Detail CPU Module Cover CPU modules are now shipped with CPU module installation instructions and the screw tightening sequence on the cover Handling Precautions The following precautions should be exercised when handling UltraSPARC II modules a UltraSPARC II modules are static sensitive and an antistatic wrist strap field kit must be used when handling the modules 3 10 Sun Enterprise 3500 System Reference Manual August 2001 m Always handle the modules by the edges and not by the smaller black heat sinks that break easily if handled improperly Do not handle the modules by touching the gold pins on the compression connectors Natural oils on the hands cause these connectors to oxidize and corrode over a period of time resulting in the need for module cleaning or replacement 3 5 4 1 Removing a Module Each module is locked to the main board with a single sta
98. e I O Board or Interface Board 10 5 10 5 Defective Disk Drive 10 6 10 6 Defective Power Supplies 10 7 10 7 Defective Clock Board 10 8 11 Powering Off and On 11 1 11 1 Powering Off the System 11 1 11 2 Removing the External Cables 11 3 11 3 Restarting the System 11 3 11 4 Reading Boot Messages 11 5 vi Sun Enterprise 3500 System Reference Manual August 2001 12 Preparing for Service 12 1 12 1 Servicing Hot Pluggable Components 12 1 122 Powering Off the System 12 1 12 3 Internal Access 12 2 12 3 1 Front Bezel 12 2 12 3 2 Media Tray 12 3 12 4 Powering On the System 12 4 Specifications A 1 A 1 Physical Specifications A 1 A 2 Electrical Specifications A 2 A 3 Environmental Requirements A 3 Functional Description B 1 B 1 System Overview B 1 B 1 1 Board Types B 3 B 2 Board Hot Swapping Procedures B 5 B 3 CPU Memory Board B 5 B 3 1 CPU Modules B 6 B 3 2 System Master B 6 B 3 3 DIMMs B 7 B 4 I O Boards B 8 B 41 SBus I O Board B 9 B 42 Graphics 1 0O Board B 10 B 43 PCI I O Board B 11 B 5 Power Supplies B 12 B 5 1 Power Cooling Modules B 12 B 5 2 Peripheral Power Supply AC B 13 B 5 3 Peripheral Power Supply B 14 B 6 Clock Board B 15 B 7 Network Interfaces B 16 Contents vii B 8 B 9 B 10 Internal Disk Drives B 16 Media DVD ROM Tape Drive Tray B 16 Expansion Cabinets B 16 C SCSI and FC AL Devices C 1 C 1 C2 C 3 C4 C 5 SCSI Target ID Number Addressing C 1 C 1 1 Media Tray C 1 C 1 2 I
99. e Length Use a 2 meter cable to ensure that the 1 0 inch minimum bend radius rule for fiber optic cables is observed The interface board together with interconnecting fiber optic cabling provides four independent FC AL loops between the host 1 0 board and the internal fiber optic disks C 4 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX D Rules for System Configuration Some of the following rules are suggestions for optimizing your system Other rules are required or maximum values and are marked with the notation Requirement or Maximum This appendix contains the following topics m Section D 1 Card Cage on page D 1 m Section D 2 I O Boards on page D 2 a Section D 3 Interface Board on page D 3 a Section D 4 CPU Memory Boards on page D 3 m Section D 5 Power Supplies and Fan Cooling on page D 4 a Section D 6 Filler Panels on page D 4 a Section D 7 SBus Cards on page D 5 a Section D 8 CPU Modules on page D 5 m Section D 9 Memory Modules on page D 6 m Section D 10 Cabling on page D 6 m Section D 11 DVD ROM Tape Drive Media Tray on page D 7 a Section D 12 Disk Drives on page D 8 D 1 Card Cage In the card cage FIGURE D 1 board slots are numbered from right to left 1 3 5 7 and 9 1 1 This seemingly unconventional numbering system is derived from the slot numbering used in the general card cage design of the Enter
100. e Section 3 3 Hot Plug Feature on page 3 4 12 2 Powering Off the System See Section 11 1 Powering Off the System 12 1 12 3 Internal Access The system has a front bezel that must be removed to access the media tray 12 3 1 Front Bezel To remove the front bezel 1 Grasp the front bezel on both sides near the center Place your thumbs on top of the front bezel and place your other fingers at the slight indentations under the front bezel for leverage 2 Pull the front bezel straight out toward you and set it aside Press down on the top of the bezel as you pull it toward you FIGURE 12 1 FIGURE 12 1 Removing the Front Bezel To replace the front bezel reverse these instructions 12 2 Sun Enterprise 3500 System Reference Manual August 2001 12 3 2 Media Tray To access the media tray 1 Remove the front bezel See Section 12 3 1 Front Bezel 2 Loosen the two captive screws securing the media tray in the chassis 3 Insert a screwdriver or similar instrument in the notch at the bottom center of the tray Using the screwdriver slightly pull out the tray FIGURE 12 2 4 Grasp the media tray and gently pull it from the chassis Disconnect the cables from the back of the tray 5 To access the devices in the media tray turn the tray over and place it upside down on top of the Ent
101. e blessures corporelles et de d g ts mat riels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers Safety Agency Compliance Statements H 5 sont conformes aux normes de la classe 1 en la mati re Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 DVD ROM ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses n Attention L utilisation de contr les de r glages Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo e Siga todas los avisos e instrucciones marcados en el equipo e Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo e No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos Precauci n Existe el riesgo de lesiones personale
102. e manual for instructions 7 To start POST again or if the system hangs press the CPU reset switch on the clock board FIGURE 11 3 11 4 Sun Enterprise 3500 System Reference Manual August 2001 System reset switch CPU reset switch FIGURE 11 3 System Reset Switch on Clock Board 11 4 Reading Boot Messages Use the boot software messages to verify the presence of options in the system After POST completes the system self test a message similar to the following will appear on your screen The message lists hardware detected in the system Note The following screen display is only an example The actual message displayed on the screen will vary with the software running on the system 5 slot Sun Enterprise 3500 Keyboard Present OpenBoot FCS MB memory installed Serial Ethernet address cg leat to Host Lbs mue If there is no terminal on this system you must check the system status by inspecting LEDs on the front panel FIGURE 11 4 Chapter 11 Powering Off and On 11 5 11 6 Front view i a o 0000000000000000000000000000000000000 9000000000000000000000000000000000000 0000000000000000000000000000000000000 T 5 Liia Ale o
103. ectrical precharge Use the prtdiag 1M command to determine if electrical precharge is available TABLE 7 1 lists the power supply voltages their uses and the power supplies that generate them TABLE7 1 Power Supply Summary Voltage Supply Use 2 0V PCM Centerplane termination 3 3V PCM CPU Memory board I O board Clock board UltraSPARC II module SRAMs SDBs CPU I O 5V PCM SBus Card Clock board UltraSPARC II module power via DC DC converter 5V PPS AC PPS Peripherals DVD drive tape drive 12V PPS AC PPS Peripherals DVD drive tape drive 7 2 Sun Enterprise 3500 System Reference Manual August 2001 12 Item Wrist or foot strap ESD mat Cover panels Safety Precautions To protect both yourself and the equipment any servicing of equipment should be performed by qualified personnel Observe the precautions in TABLE 7 2 TABLE 7 2 Safety Precautions Problem Precaution ESD Wear a conductive wrist strap or foot strap when handling power supplies ESD An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap System damage and Re install all cabinet cover panels after performing any service work overheating on the system SBus slot System damage and Install SBus slot covers in all unused SBus slots covers overheating 7 3 Distribution In the Enterprise 3500 system there is at least one peripheral power supply and a PCM slot for each pair o
104. ederaufzuladen Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Achtung Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemsch den Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 DVD ROM Warnung Die Verwendung von anderen Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel e Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel e V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil e Ne jamais introduire d objets quels qu ils soient dans
105. edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily a Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point m Be careful of small parts located on the component side of the board Caution The heatsinks on the board can be damaged by incorrect handling Do not touch the heatsinks while installing or removing the board Hold the board only by the edges If a heatsink is loose or broken obtain a replacement board Caution The heatsinks on the board can be damaged by improper packaging When storing or shipping the board ensure that the heatsinks have sufficient protection Note New system boards have square heatsinks as depicted in this manual All boards prior to August 1999 have round heatsinks 3 2 Sun Enterprise 3500 System Reference Manual August 2001 92 Filler Panels All empty board slots in Enterprise 3500 systems must have a filler panel installed for cooling purposes and for EMI protection Filler panels are inserted into a board slot with the springfingers facing to the right FIGURE 3 1 To remove the filler panel from the card cage unfasten the captive screws at the top and bottom of the panel Grasp the handles to pul
106. emory Board on page B 5 m Section B 4 I O Boards on page B 8 m Section B 5 Power Supplies on page B 12 m Section B 6 Clock Board on page B 15 m Section B 7 Network Interfaces on page B 16 m Section B 8 Internal Disk Drives on page B 16 m Section B 9 Media DVD ROM Tape Drive Tray on page B 16 m Section B 10 Expansion Cabinets on page B 16 B 1 System Overview This section describes the Enterprise 3500 system enclosure FIGURE B 1 and FIGURE B 2 The front of the cabinet contains the DVD ROM tape drives the key switch the internal disk drives the auxiliary peripheral power supply PPS1 or thermal protection module and the fan tray B 1 The rear of the cabinet contains the peripheral power supply AC PPS0 with power switch and AC cable socket the clock board the interface board optional or filler panel the board slots and the PCM slots Air circulation inside the cabinet is provided by fans in the power cooling modules and in the fan tray The PCMs have two fans each The fans provide cooling for the PCM itself plus two adjacent board slots PCM slot 5 must contain either a fan tray or a spare PCM These fans cool the peripheral power supply Note PCM slot 5 may contain either an auxiliary fan tray or a spare PCM All empty slots require filler panels for proper airflow cooling and EMI protection Media tray DVD ROM tape ooo
107. en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook AnswerBook2 docs sun com Sun Enterprise OpenBoot JumpStart Solstice SunNet Manager Sun StorEdge et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les effort
108. en turn a quarter turn so that the arrow points to the unlocked position See FIGURE 3 2 on page 3 6 Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles FIGURE 3 3 If a board is not immediately replaced a filler panel must be installed in the board s place to prevent overheating See Section 3 2 Filler Panels Installing a Board Note For new and existing Sun Enterprise 6x00 5x00 4x00 and 3x00 Systems that have been configured to support dynamic reconfiguration the system board can be enabled into the current system using dynamic reconfiguration commands without rebooting For more information refer to the Sun Enterprise 6x00 5x00 4x00 and 3x00 Systems Dynamic Reconfiguration User s Guide or refer to the docs sun com web site for more information on dynamic reconfiguration Board Slot Selection Logically there is no difference between the board slots and each slot can accept any board type However since the lowest numbered board slot slot 1 is the only slot connected to the onboard SCSI devices this slot is usually reserved for the first I O board FIGURE 3 4 Chapter 3 CPU Memory Boards and Components 3 7 3 5 2 2 3 5 2 3 Note Board slot numbers are marked on the chassis
109. er contains the following topics a Section 3 1 Handling Boards and Assemblies on page 3 2 m Section 3 3 Hot Plug Feature on page 3 4 m Section 3 4 Dynamic Reconfiguration for Hot Pluggable System Boards on page 3 4 m Section 3 5 CPU Memory Boards on page 3 5 a Section 3 5 1 Removing a Board on page 3 5 a Section 3 5 2 Installing a Board on page 3 7 a Section 3 5 3 UltraSPARC II Modules on page 3 10 a Section 3 5 5 Memory Modules DIMMs on page 3 15 For your protection also observe the following safety precautions when setting up your equipment a Follow all cautions warnings and instructions marked on the equipment m Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock m Refer servicing of equipment to qualified personnel 3 1 Pies Handling Boards and Assemblies Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The CPU Memory boards their modules and cards have surface mount components that can be broken by flexing the boards To minimize the amount of board flexing observe the following precautions a Transport the board in an antistatic bag m When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun antistatic mat a Hold the board only by the
110. erprise 3500 cabinet 6 Loosen the four screws securing the drive to the media tray and remove the drive FIGURE 12 2 Removing the Media Tray To replace the media tray reverse these procedures Chapter 12 Preparing for Service 12 3 124 Powering On the System See Section 11 3 Restarting the System to power on after all panels have been replaced 12 4 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX A Specifications This appendix contains the following topics m Section A 1 Physical Specifications on page A 1 m Section A 2 Electrical Specifications on page A 2 a Section A 3 Environmental Requirements on page A 3 A 1 Physical Specifications TABLE A 1 System Physical Specifications U S Metric Height 25 5 in 64 5 cm Width 17 in 43 2 cm Depth 23 5 in 59 7 cm Weight 185 Ib approx 84 kg approx Power cord 6 ft 1 8m TABLE A 2 Clearance and Service Access U S Front 18 in Rear 18 in Left 6 in Right 6 in TABLE A 3 Shipping Specifications U S Height 34 in Width 29 in Depth 22 5 in Weight 220 Ib approx Metric 45 7 cm 45 7 cm 15 cm 15 cm Metric 86 cm 74 cm 57 cm 100 kg approx A 2 Electrical Specifications TABLE A 4 Server Electrical Specifications Parameter Input current Voltage range Current maximum Current frequency range Input power rating Total continuous
111. f On Off For hot pluggable boards this code indicates that the board is in low power mode and is ready to remove Caution If the Running LED is lit or flashing do not remove the board Electrical shorting will result damaging the board and the system TABLE 9 2 lists all LED codes for the CPU Memory and I O boards TABLE 9 2 Power Off Off Off Off LED Codes for the CPU Memory and I O Boards Service Off Flash Flash Running Off Off Flash Flash Off On Condition Board has no electrical power Board is in low power mode can be unplugged Undefined Undefined System is hung either in POST OpenBoot or in the operating system Hung in OS 1 Hung in POST OBP or 2 hung in OS and failed component on board 1 Hung in POST OBP or 2 hung in OS and failed component on board OS running OS running and failed component on board Slow flash POST Fast flash OBP Undefined The general rules for the CPU Memory and I O boards are If no LEDs are lit there is no electrical power to the board If the green LEDs and are not lit the board is ready for removal If no LEDs are flashing the system is hung The board requires service if the yellow Service LED is lit continuously not flashing Note that it is a normal condition for the Service LED to flash during POST testing Chapter9 Troubleshooting Overview 9 5 9 3 3 9 3 3 1 9 3 3 2 9 3 4 Power Su
112. f board slots There is a single alternating current AC power cord for the whole system AC is then distributed to each of the PCMs within the chassis The software monitors the status of the AC power source Current sharing between power supplies provides redundant power 7 4 Peripheral Power Supplies The PPS AC PPS 0 in FIGURE 7 1 and the auxiliary PPS PPS 1 in FIGURE 7 2 provide power to the peripheral subsystems the remote console and the drives Note Either a thermal protection module FIGURE 7 2 or an auxiliary peripheral power supply must be installed in the PPS1 slot whenever a system is powered on Chapter 7 Power Supplies 7 3 Both the PPS AC PPS 0 and auxiliary PPS PPS 1 incorporate current sharing to operate in redundant and parallel operations The peripheral power supply AC input provides three precharge outputs 3 3V 5V and 12V to enable hot plug installation of system boards or PCMs into an active centerplane Quarter turn access slot Extraction lever FIGURE 7 1 Peripheral Power Supply AC Input Captive screw Y7 Extraction lever FIGURE 7 2 Auxiliary Peripheral Power Supply PPS1 and Thermal Protection Module 7 4 1 Peripheral Power Supply LEDs A green LED is lit on the power supply when it is operational When a peripheral power supply fails a yellow LED is lit on the power supply 7 4 Sun Enterprise 3500 System Reference Manual August 2001 See Chapter 10
113. faces and the onboard devices 10 100 Mbit TPE and Single ended Fast Wide SCSI The PCI I O board has two PCI bus connectors m Each connector can accommodate a PCI riser card m Each riser card accommodates one PCI short card In addition onboard devices on the PCI I O board provide Fast Ethernet 10 100 Mbit and Fast Wide SCSI interfacing Chapter 4 1 O Boards and Components 4 7 4 6 2 4 6 2 1 Removing a Board Note It is not necessary to remove an I O board from the card cage to remove and replace GBICs A GBIC may be removed and replaced live without removing power from the system or board However the necessary software precautions must be taken whenever the I O path to a particular disk is to be interrupted halt all 1 0 activity to the disk affected by the replacement of a GBIC To replace a GBIC or fiber optic cable proceed to Section 4 6 6 GBICs on page 4 21 Removing a Board From a Powered On System Caution A board should be removed from a powered on system only after the ASR software has disabled that board otherwise the operating system should be halted and the system powered off prior to board removal See Chapter 11 Powering Off and On and then Section 4 6 2 2 Removing a Board From a Powered Off System Ensure that the board has been disabled See Section 4 4 Hot Plug Feature Once disabled one of two results occurs a The three LEDs on the boar
114. g log file if necessary to record error messages Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Check related PCM FIGURE 10 3 Replacing I O Interface Sun Enterprise 3500 System Reference Manual August 2001 Defective CPU Memory Board REFERENCE LED code must be Off On Off See TABLE 9 2 See Section 3 3 Hot Plug Feature See Section 9 5 2 2 prtdiag Command Refer to the SunVTS User s Guide See FIGURE 10 6 10 4 Begin Defective I O Board or Interface Board This information is for SBus Graphics and PCI I O boards and for the interface board IB Interface boards are hot pluggable in many instances INDICATION TEST PROCEDURE System error message or LED code identifies a specific board or I O problem Locate indicated board Check LEDs on board to verify ASR has deactivated the board Replace the board or device Board is not active until system is booted GBIC missing or in wrong slot Board not identified or intermittent problem wp Check system message files End Start prtdiag log file if necessary to record error messages Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Check I O cable connections Ensure JTAG Test Jumper on PCI cards is disabled removed Locate defective SCSI device with probe scsi all OpenBoot command Check related PCM FIGURE 10 4 Replacing I O
115. ge slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage 3 Push the board into the card cage then simultaneously press both extraction levers to seat the board on the centerplane Pushing both levers simultaneously avoids twisting the board and bending the connector pins and mates the board centerplane connector to the matching receptacle on the centerplane Do not press on board front panel to seat it doing so will damage the connector pins 4 Mechanically lock the board to the system chassis by inserting a Phillips No 1 screwdriver into each quarter turn access slot and then turning to the locked position See FIGURE 3 2 on page 3 6 5 Once the board is installed when the system is powered on a message similar to the following will be displayed on the monitor Example depicts screen output when a new CPU Memory board has been hot plugged into slot 5 of an operating Enterprise system NOTICE CPU Board Hotplugged into Slot 5 NOTICE Board 5 is ready to remove Additionally any subsequent prtdiag 1M output would include information for board slot 5 Again note that the system will not use the new board until the system is rebooted Note For new and existing Sun Enterprise 6x00 5x00 4x00 and 3x00 Systems that have been configured to support dynamic reconfiguration the system board can be enabled into the current system using
116. h The following sections show the SCSI length information for the Enterprise 3500 The total length of cabling in the SCSI strings must not exceed the maximums shown in Table C 4 and C 5 Onboard SCSI The onboard SCSI bus supports single ended SCSI devices The calculated lengths of SCSI strings in the Enterprise 3500 are shown in Table C 4 TABLE C 4 SCSI Lengths for Onboard SCSI meters approximate Maximum External Lengths Slot1 All Other Slots Fast SCSI 10MB sec 1 5 2 5 Slow SCSI 5MB sec 4 5 5 5 Fast wide 20MB sec 1 5 2 5 Note Slot 1 has different measurements because it connects to the internal media tray which has the DVD ROM drive The tray may contain an optional second SCSI drive Onboard Ultra SCSI is not supported Appendix C SCSI and FC AL Devices C 3 C3 2 SBus SCSI Cards There are two I O boards on which SBus I O interface cards can be added The SBus I O board and the Graphics I O board Table C 5 shows the SCSI cabling length for SCSI cards TABLEC 5 Maximum SCSI Cabling Length for SCSI Cards meter approximate Length Differential Nondifferential Maximum External Length 24 5 5 5 C 4 SCSI Termination The I O board in slot 1 of any Enterprise server must be terminated This slot connects to the internal DVD ROM drive and optional tape drive The SCSI bus on an I O board in any other slot must be terminated only if SCSI devices are connected to that board Fiber Cabl
117. he metal catch mechanism remove the card from the I O board FIGURE 4 21 4 6 7 2 Replacing or Installing a PCI Card 1 Ensure that the voltage type of the PCI card you are replacing or installing matches the voltage type of the riser card either 5 0V or 3 3V 66 MHz capable 2 Verify that the JTAG test jumper is removed disabled FIGURE 4 22 Note PCI I O boards purchased from Sun Microsystems are shipped with the JTAG test jumper disabled or removed on both of the 5 0V riser cards installed on the board 4 26 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE 4 22 JTAG Test Jumper 3 Align the PCI card so that the PCI bus connector mates with the PCI I O board PCI bus connector making sure that the external connector end of the card is retained on one side by the opening in the metal catch mechanism and the opposite end is properly aligned to accept the locking thumbscrew FIGURE 4 23 Chapter 4 1 O Boards and Components 4 27 Catch mechanism FIGURE 4 23 PCI Card Installation Replacement 4 Once the card is properly positioned as described in Step 3 and seated properly to the PCI board PCI Bus connector tighten the locking thumbscrew Note Some PCI cards may not utilize the nylon standoffs provided for mounting 5 Ensure that the standoff is positioned to capture the edge of the PCI card and then tighten the screw securing the standoff 6 Use the procedures in the Section 4 6
118. he system If the PPS AC cannot supply precharge current the hot pluggable module will be damaged Requirement The slot above the PPS AC must contain either a PCM or an auxiliary fan tray The auxiliary peripheral power supply PPS 1 is an option The PPS 1 is located at the front of the system to the right of the disk drive area 7 Requirement If PPS 1 is absent the slot must contain a thermal protection module to ensure the maximum operating temperature is not exceeded PPS 1 does not provide precharge current Filler Panels 1 Requirement Board filler panels are required for all unused board slots 2 Requirement PCM filler panels are required for all unused PCM bays 3 Requirement A thermal protection module must be installed if an auxiliary peripheral power supply PPS1 is not installed D 4 Sun Enterprise 3500 System Reference Manual August 2001 D 7 SBus Cards 1 Install double wide SBus cards only on the SBus I O board in SBus slots 1 and 2 The location of SBus slot 0 prevents its use with double wide cards 2 Double wide SBus cards cannot be used with the Graphics I O board The middle card connector does not fit SBus cards D 8 CPU Modules 1 Each CPU Memory board has two sets of CPU connectors marked PROC 0 and PROC 1 2 Do not mix CPU speeds 3 The order in which you fill CPU slots is not critical However to optimize heat dissipation in the system
119. hics I O Board SBus Connectors G 7 Graphics I O Board UPA Connector G 7 Figures XV xvi GURE G 10 GURE G 11 GURE G 12 GURE G 13 GURE G 14 GURE G 15 GURE G 16 SBus l 0 Board GBIC Slots G 8 Graphics I O Board GBIC Slots G 9 PCl I O Board Slots G 9 Clock Board Connectors G 10 Serial Port A and B Connector Pinouts G 11 Keyboard and Mouse Connector Pinouts G 11 GBIC Slots G 12 Sun Enterprise 3500 System Reference Manual August 2001 TABLE 1 1 TABLE 2 1 TABLE 6 1 TABLE 7 1 TABLE 7 2 TABLE 7 3 TABLE 8 1 TABLE 9 1 TABLE 9 2 TABLE 9 3 TABLE 9 4 TABLE 11 1 TABLE A 1 TABLE A 2 TABLE A 3 TABLE A 4 TABLE A 5 TABLE B 1 TABLE C 1 TABLE C 2 TABLE C 3 Tables Internal Options for the Enterprise 3500 System 1 3 Safety Precautions 2 1 GBIC Controllers for Disk Drive Ports 6 4 Power Supply Summary 7 2 Safety Precautions 7 3 Minimum and Redundant Working Power Supplies Required to Power Active Boards 7 12 GBIC Controllers for Disk Drive Ports 8 10 System Front Panel LED Codes 9 4 LED Codes for the CPU Memory and I O Boards 9 5 PCM LED Codes 9 6 Remote Console Commands 9 14 LED Status Indicators 11 6 System Physical Specifications A 1 Clearance and Service Access A 2 Shipping Specifications A 2 Server Electrical Specifications A 2 Temperature Humidity and Altitude Limits A 3 Locations for Five CPUs on Three Boards Example Only B
120. icrosystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions Sun Microsystems Inc has intellectual property rights relating to technology embodied in this product In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est distribu avec des licences qui
121. ing the Auxiliary Peripheral Power Supply PPS1 Carefully insert the replacement power supply in the PPS1 slot Ensure that both extraction levers are in the outward position The power supply will not seat fully unless the levers are in this starting position Slide the power supply toward the centerplane Caution DO NOT FORCE the power supply into a slot this can cause damage to the power supply and system The power supply should insert and seat smoothly If the power supply binds remove it and inspect the slot for any obvious obstructions Chapter 7 Power Supplies 7 9 7 Use the extraction levers to seat the power supply Simultaneously swing both levers inward to the locked position Do not press on the front panel of the power supply to seat it doing so will damage the connector pins 8 Lock the power supply to the system chassis by tightening the captive screws 9 Check to be sure the green LED on the power supply is lit If the green LED is not lit the power supply may not be seated properly Check to see if it is seated properly by repeating Step 5 to Step 9 If the green LED is still not lit see Chapter 10 Flow Diagrams for Troubleshooting for more information If the green LED is lit you see a message similar to the following example on your system console E Peripheral Power Supply 1 Installed E Peripheral Power Supply 1 OK 7 10 Sun Enterprise 3500 System Reference Manual
122. interfaces and the onboard devices 10 100 Mbit TPE and Single ended Fast Wide SCSI UPA connector FIGURE B 7 Graphics I O Board B 10 Sun Enterprise 3500 System Reference Manual August 2001 B 4 3 PCI I O Board The PCI I O board FIGURE B 8 has two PCI bus connectors m Each connector can accommodate a PCI riser card m Each riser card accommodates one PCI short card In addition onboard devices on the PCI I O board provide Fast Ethernet 10 100 Mbit and Fast Wide SCSI interfacing PCI slot 1 FIGURE B 8 PCI I O Board The board contains five subsystems IO PCI Bus Memory Bus Interface FireHose Interface and Clock Generation Four of these subsystems the IO PCI Bus Memory Bus Interface and internal board interface subsystems include ASICs The Clock subsystem distributes and generate clocks for the ASICs and PCI Bus Interfaces on the board Appendix B Functional Description B 11 B 5 B 5 1 Power Supplies There are three types of power supplies power cooling modules PCMs auxiliary peripheral power supply optional and peripheral power supply AC PCMs provide DC current and cooling air to boards in the card cage The peripheral power supply provides current for peripheral devices such as a tape or DVD ROM drive in the media tray The peripheral power supply AC provides current for peripheral devices and has the AC switch and AC cable socket Power Cooling Modules 4 ELELEE
123. ion 501 4820 Interface board Sun Enterprise 3500 System Reference Manual August 2001 F 20 APPENDIX G Connectors This appendix contains the following topics m Section G 1 CPU Memory Board on page G 2 Centerplane Connector page G 2 CPU Module Connectors page G 4 m Section G 2 I O Boards on page G 4 Centerplane Connector page G 6 SBus Connectors page G 6 UPA Connector Location page G 7 Ethernet and MII Connectors page G 8 GBIC Connectors page G 8 PCI Connectors page G 9 SCSI Connector page G 10 m Section G 3 Clock Board on page G 10 page G 10 Centerplane Connector page G 10 Serial Port Connectors page G 11 Keyboard and Mouse Connector page G 11 m Section G 4 Interface Board IB on page G 12 page G 12 GBIC Slots page G 12 G 1 G 1 CPU Memory Board FIGURE G 1 shows the locations of the centerplane and CPU module connectors Centerplane connector DE 288 pin 144 pin connector connector FIGURE G 1 CPU Memory Board Connector Locations G 1 1 Centerplane Connector Note Information for the CPU Memory board centerplane connector also applies to the I O board centerplane connector The CPU Memory board centerplane connector is mounted on the rear of the board The connector is divided into modular sections FIGURE G 2 The connector has one three bladed power section The rest of the connector contains six 120 pin rows la
124. is Tighten all four screws Connect the key switch lock and PWB centerplane cables to the LED board FIGURE E 9 Note The key switch lock and PWB centerplane cables are keyed so that the cables fit into the connectors in only one direction and cannot be reversed a Connect the cables The key switch lock cable is in front of the key switch PWB centerplane cable b Push back on the locking tabs and secure the cables to the LED board The two locking tabs fit over the connector securing the cable assembly to the LED board Appendix E Non Chassis Field Replaceable Units FRUs E 17 E 4 7 E 4 7 1 Replace the panels covering the LED board Complete the steps in Section E 5 Replacing the Front and Side Panels Centerplane Removing the Centerplane Remove the panels covering the front of the chassis Complete the steps in Section E 5 Replacing the Front and Side Panels Remove all the disk drives See Chapter 8 Internal SCSI and FC AL Devices for information on removing disk drives Remove the fan tray assembly See Section E 2 Fan Tray Assembly for information on removing the fan tray assembly Remove the 15 screws on each side that secure the front chassis to the main chassis FIGURE E 11 Remove the two screws on the top front corners that secure the front chassis to the main chassis FIGURE E 11 Gently pull out the front chassis and set it aside
125. itch and AC Connector Sun Enterprise 3500 System Reference Manual August 2001 11 2 Removing the External Cables Position the server for easy access to the rear Disconnect each cable from the I O boards carefully Squeeze the locking tabs on the sides of the connector body or loosen any retaining screws if provided and pull the connectors out Mark each cable for identification as you remove it Remove any cable restraints Clear the cables away from the server 11 3 Restarting the System Note As the system starts up watch for error messages from the POST diagnostic program If a terminal is not already part of the system install a TTY terminal before continuing the start up See Section 9 1 Using a Terminal on page 9 1 Use the key provided to unlock and open the Enterprise 3500 system front door Locate the system key switch in the upper right corner and turn the key switch to the standby position See FIGURE 11 1 Caution The outlet must be a 100 120 or 200 240 VAC 30 ampere circuit intended solely for use by the server as described in the site preparation instructions in the Sun Enterprise 3500 System Installation Guide The electrical receptacle must be grounded and the grounding conductor serving this receptacle must be connected to the earth ground at the service equipment Turn on the AC power sequencer power switch FIGURE 11 2 Turn on power to the ter
126. l the filler panel out E Aa ag SS ee SLE ee Springfingers a FIGURE 3 1 Filler Panel Chapter 3 CPU Memory Boards and Components 3 3 3 3 Hot Plug Feature The hot plug feature enables you to insert a new board into a powered on system despite the system being live or being supplied with electrical power When the hot plug feature is used to add a board to a powered on system the system does not use the new board until the system is rebooted Sun Enterprise Systems have extensive error detection mechanisms that detect failed components I O boards CPU Memory boards CPUs memory during Power on Self Test POST When a failed component or system board is detected POST will put that board into lower power mode and reconfigure the systems so that failed boards are no longer accessible Caution The peripheral power supply provides the precharge voltages required for hot plug Do not attempt hot plug of a system component if the power supply is inoperative Use prtdiag 1M to determine the status of the peripheral power supply Caution If the message NOTICE Hot Plug not supported in this system is displayed during boot do NOT attempt hot plug in this system or damage to the hardware will occur Dynamic Reconfiguration for Hot Pluggable System Boards If the dynamic reconfiguration feature is enabled in the operating environment service providers can install remove or replace a hot
127. llowing topics m Section E 1 FRU List on page E 2 m Section E 2 Fan Tray Assembly on page E 2 a Section E 2 1 Removing the Fan Tray Assembly on page E 2 a Section E 2 2 Replacing the Fan Tray Assembly on page E 3 m Section E 3 Auxiliary Fan Tray Assembly on page E 4 a Section E 3 1 Removing the Auxiliary Fan Tray Assembly on page E 4 a Section E 3 2 Replacing the Auxiliary Fan Tray Assembly on page E 5 m Section E 4 Removing the Front and Side Panels on page E 6 a Section E 4 1 Removing the Side Panels and Front Bezel on page E 6 a Section E 4 2 Removing the Media Tray and Front Decorative Panel on page E 8 a Section E 4 3 Media Tray Data and DC Power Cable Assemblies on page E 10 a Section E 4 4 Key Switch PWB Centerplane Cable Assembly on page E 11 a Section E 4 5 Key Switch Lock Cable Assembly on page E 14 m Section E 5 Replacing the Front and Side Panels on page E 22 a Section E 5 1 Replacing the Media Tray and Front Decorative Panel on page E 22 a Section E 5 2 Replacing the Front Bezel and Side Panels on page E 22 E 1 E 1 FRU List TABLEE 1 List of Field Replaceable Units FRU List Items Part Number Page Number Assembly cable SCSI tray data media tray 530 2220 page E 9 Assembly cable power DC 530 2221 page E 9 Assembly cable key switch PWB centerplane 530 2226 page E 11 Centerplane 501 4799 page 9 13 Fan tray assembly 540 3
128. load condition for that PCM the other PCMs will remain in the low power mode The system is in the low power mode if the front panel and board LEDs are all off while the yellow LEDs are lit on the power supplies Caution Replace the PCM immediately or risk overheating the board s cooled by the fans in that power supply Remember the following rules for hot plug replacement of a PCM m The peripheral power supply AC PPS0 must be fully operational to provide precharge current m There must be a redundancy of electrical power TABLE 7 3 in the system Use the prtdiag 1M command to determine if precharge current is present Release the power supply from the system chassis by inserting a Phillips No 1 screwdriver into each quarter turn access slot and then turning to the unlocked position FIGURE 7 7 a A fax LS fax OS SS U U Unlocked Locked FIGURE 7 7 Quarter Turn Access Slots Pull the end of the extraction lever outward to release the power supply from the centerplane Pull out the power supply FIGURE 7 8 You see a message similar to the following example on your system console NOTICE Core Power Supply 5 Removed Chapter 7 Power Supplies 7 13 FIGURE 7 8 Replacing a PCM in the Enterprise 3500 System 5 Carefull
129. lock board Check clock board and power supplies TTY port A does not respond Check settings for the port End FIGURE 10 7 Diagnosing a Defective Clock Board 10 8 Sun Enterprise 3500 System Reference Manual August 2001 Replace peripheral power supply REFERENCE See TABLE 9 1 See FIGURE 10 6 Section 9 1 Using a Terminal CHAPTER 1 1 Powering Off and On This chapter contains information necessary to prepare the system for servicing Included are system power off and on and external cable removal procedures m Section 11 1 Powering Off the System on page 11 1 m Section 11 2 Removing the External Cables on page 11 3 m Section 11 3 Restarting the System on page 11 3 m Section 11 4 Reading Boot Messages on page 11 5 11 1 Powering Off the System Before turning off system power halt the operating system as shown below Failure to halt the operating system properly can cause the loss of disk drive data If you are troubleshooting system problems you may find it convenient to reset the system or even cycle system power from the console See Section 9 6 2 Using a Remote Console on page 9 14 1 Notify users that the system is powering down 2 Back up the system files and data to tape if necessary 3 Halt the system using the appropriate commands Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system 4 Wait
130. m is a slot for an optional auxiliary peripheral power supply PPS The PPS also known as PPS1 to the system software supplies redundant current for the peripheral devices If an auxiliary peripheral power supply is not installed a thermal protection module must be installed in the PPS slot Caution A thermal protection module or a power supply is required in the PPS1 slot to ensure maximum operating temperature is not exceeded Z FIGURE B 11 Auxiliary Peripheral Power Supply and Thermal Protection Module B 14 Sun Enterprise 3500 System Reference Manual August 2001 B 6 Clock Board The clock board is located at the rear of the cabinet at the right side of the card cage See FIGURE B 12 The clock board receives cooling air from the PCM located above the two board slots on the right side of the card cage The clock board provides 16 pairs of system clocks 32 pairs of processor clocks The processor clock frequency is set to match the lowest frequency processor in the system All processors run at the same clock speed The system clock and the processor clocks are derived from a single clock source The frequency of the clock source as well as the processor and system clocks are programmable and set by firmware The clock board also includes central devices including serial ports keyboard and mouse and a time of day TOD chip FIGURE B 12 Clock Board Appendix B Functional Description B
131. minal A terminal is required for viewing system messages For setup instructions see Section 9 1 Using a Terminal on page 9 1 Turn the key switch to the power on position See FIGURE 11 1 Several things will happen Chapter 11 Powering Off and On 11 3 a The left front panel LED green turns on immediately to indicate the DC power supply is functioning a The middle front panel LED yellow lights immediately and should turn off after approximately 60 seconds The right front panel LED green flashes after POST has ended to show that booting is successful and the operating system is running a The terminal screen lights up upon completion of the internal self test on Excessive movement can cause catastrophic disk drive failure Always power the h Caution Never move the server or the expansion cabinets when system power is system OFF before moving cabinets 6 Watch the terminal screen for any POST error messages At the conclusion of testing POST automatically configures the system omitting any devices that have failed diagnostics After POST ends the system will boot using the new configuration Note If the middle front panel LED yellow remains lit after the system has booted the system has failed POST Note POST does not test drives or internal parts of SBus cards To test these devices run OBP diagnostics manually after the system has booted Refer to the OpenBoot Command Referenc
132. must be completed in order to set up an nvalias command Refer to the OpenBoot 3 x Command Reference Manual for more information 1 Use the show devs command to check the board path You should see entries for the PCI I O boards 4 30 Sun Enterprise 3500 System Reference Manual August 2001 Note Use the format command at the operating system level to find the complete path ok show devs pci b 40 pci 3 20 pci 3 20 interface pci 3 20 interface pci 3 20 pci 3 20 pci 3 20 pci 3 45 0 SUNW isptwo 3 sd 3 0 0 pci 2 0 pci 2 SUNW isptwo 4 identifies adapter SCSI 0 pci 2 SUNW hme 0 1 identifies adapter Ethernet 0 pci 2 pcil08e 1000 0 0 pci 2 SUNW isptwo 4 st 0 pci 2 SUNW isptwot4 sd O0 SUNW isptwo 3 identifies motherboard SCSI interface D O OO OO 2 Use the printenv command to check the original environment before an nvalias is created ok printenv Variable Name Value Default Value boot auto boot false true watchdog reboot false false diag file diag device disk diskbrd diskisp dis disk diskbrd diskisp dis boot file kadb boot device sbus e 0 SUNW soc d 100 disk diskbrd diskisp dis diag switch true true use nvramrc false false nvramrc Chapter 4 1 O Boards and Components 4 31 4 32 3 Use the following commands to create the alias for pcidisk ok setenv diag switch false diag switch false ok
133. n the host I O board and the internal fiber optic disks GBIC LA Ne LB FIGURE 6 2 Interface Board TABLE 6 1 GBIC Controllers for Disk Drive Ports Disk Drives Drive Port GBIC Name and Location 0 1 2 3 A GBIC LA Lower bank 0 1 2 3 B GBIC LB Lower bank 4 5 6 7 A GBIC UA Upper bank 4 5 6 7 B GBIC UB Upper bank 6 4 Sun Enterprise 3500 System Reference Manual August 2001 6 3 1 Removing an Interface Board Note It is not necessary to remove the interface board from the card cage to remove and replace GBICs A GBIC may be removed and replaced live without removing power from the system or board However the necessary software precautions must be taken whenever the I O path to a particular disk is to be interrupted halt all I O activity to the disk affected by the replacement of a GBIC To replace a GBIC or fiber optic cable proceed to Section 6 3 3 Removing a GBIC 1 Unfasten any fiber optic cables from the board front panel and set them aside FIGURE 6 3 Label cables to identify them for reconnecting 5 5 LESNE Raised keys FIGURE 6 3 Removal of Fiber Optic Cable and GBIC 2 Loosen the two captive screws securing the board to the system card cage Chapter6 Interface Board 6 5 3 Pull the ends of both extraction levers
134. nd in this example slot 9 has a filler panel installed TABLE B 1 Locations for Five CPUs on Three Boards Example Only Board Slot Number PROC 0 PROC 1 1 Reserved I O board 3 in in 5 in in 7 in 9 Filler panel installed System Master The board slots are interchangeable A system master board is selected for the duration of POST and OBP testing to control the testing processes The system master is normally the lowest numbered slot containing a board with a functional CPU After the tests are finished the board slots are again fully equivalent B 6 Sun Enterprise 3500 System Reference Manual August 2001 B 3 3 B 3 3 1 B 3 3 2 DIMMs The CPU Memory board has 16 slots for DIMMs organized as two banks of eight DIMMs Slot Locations DIMMs must be installed in full banks of eight FIGURE B 5 shows the slot numbers for bank 0 and bank 1 B1 J3801 BO me B1 J3701 CPU slot BO J3700 B1 J3601 BO J3600 Bi J3501 BO J3500 Bi J3401 BO J3400 Bi J3301 CPU slot BO J3300 B1 J3201 BO J3200 B1 J3101 BO J3100 FIGURE B 5 DIMM Slot Locations DIMM Selection Key B1 bank 1 BO bank 0 The JEDEC standard 3 3 volt DI
135. ndoff and is connected to the main board by two connectors The pins within the connectors are compressed to the corresponding board pin receptacles by a metal compression bar which when secured with screws compresses the module connector pins to the board receptacle pins FIGURE 3 6 FIGURE 3 6 UltraSPARC II Module Connector Detail 1 Use the procedures in Section 3 5 1 Removing a Board to remove the applicable CPU Memory board Chapter 3 CPU Memory Boards and Components 3 11 Hot Surface The heatsinks on the UltraSPARC II modules may be hot Use caution when removing or installing UltraSPARC II modules and avoid contact 2 Use a 3 32 hex driver to loosen all screws from each of the compression bars Two screws for the 144 pin connector three screws for the 288 pin connector FIGURE 3 5 3 Lift the module straight up off the board mating surface and the single standoff that locks the module to the board FIGURE 3 7 Standoff 1 per module FIGURE 3 7 UltraSPARC II Module Removal and Replacement 4 Place the module in an antistatic bag 3 5 4 2 Installing a Module To maximize performance when installing UltraSPARC II modules on a CPU Memory board use all CPU 0 connectors on the lowest numbered slot to the highest numbered slot After this if there are modules remaining use the CPU 1 connectors in the same order 3 12 Sun Enterprise 3500 System Reference Manual August 2001 Note
136. ng Disk Drive Problems 10 6 Diagnosing Power Supply Problems 10 7 Diagnosing a Defective Clock Board 10 8 Key Switch Standby Position 11 2 AC Power Switch and AC Connector 11 2 System Reset Switch on Clock Board 11 5 Front Panel Status LEDs 11 6 Removing the Front Bezel 12 2 Removing the Media Tray 12 3 7 9 Figures xiii FIGURE B 1 FIGURE B 2 FIGURE B 3 FIGURE B 4 FIGURE B 5 FIGURE B 6 FIGURE B 7 FIGURE B 8 FIGURE B 9 FIGURE B 10 FIGURE B 11 FIGURE B 12 FIGURE D 1 FIGURE D 2 FIGURE E 1 FIGURE E 2 FIGURE E 3 FIGURE E 4 FIGURE E 5 FIGURE E 6 FIGURE E 7 FIGURE E 8 FIGURE E 9 FIGURE E 10 FIGURE E 11 FIGURE E 12 FIGURE F 1 FIGURE F 2 Enterprise 3500 System Front View B 2 Enterprise 3500 System Rear View B 3 Enterprise System Logical Organization B 4 CPU Memory Board B 5 DIMM Slot Locations B 7 SBus I O Board B 9 Graphics I O Board B 10 PCl I O Board B 11 PCM B 12 Peripheral Power Supply AC B 13 Auxiliary Peripheral Power Supply and Thermal Protection Module B 14 Clock Board B 15 Board Slots and AC Power Supply D 2 Disk Drive Bay Numbers D 8 Removing the Fan Tray Assembly E 3 Unlocking and Locking Quarter Turn Access Slots E 4 Removing the Auxiliary Fan Tray E 5 Removing the Side Panel E 7 Removing the Front Bezel E 8 Removing the Media Tray E 9 Cable Connectors on the Centerplane E 11 Key Switch PWB Centerplane Cable
137. not installed If you are switching to a 3 3V 66 MHz capable PCI card you must replace the existing 5 0V riser card with the 3 3V 66 MHz capable riser card See Section 4 6 7 3 Replacing Riser Cards on page 4 29 Removing a PCI Card Use the procedures in Section 4 6 2 Removing a Board to remove the applicable I O board Note Some PCI cards may not utilize the standoffs provided for mounting On the noncomponent side of the I O board loosen the locking standoff for the corresponding PCI card that is to be removed FIGURE 4 20 4 24 Sun Enterprise 3500 System Reference Manual August 2001 Riser card Thumbscrew detail Standoff FIGURE 4 20 PCI and Riser Card Removal 3 Loosen and then remove the thumbscrew on the component side of the I O board next to the external PCI card connector FIGURE 4 20 4 Refer to FIGURE 4 21 while removing the card as follows a Grasp the card to be removed with your index fingers on either side of the card where it mates with the connector on the riser card thumbs against the connector b Loosen the card from the PCI bus connector and the catch mechanism by firmly pushing with your thumbs against the PCI bus connector while grasping the card edge with the index fingers of both hands Chapter 4 1 O Boards and Components 4 25 Catch mechanism FIGURE 4 21 PCI Card Removal 5 Once the card is free of the PCI bus connector and t
138. nternal Disk Drives C 2 Device Naming Conventions C 2 SCSI Cable Length C 3 C 3 1 Onboard SCSI C 3 C 3 2 SBus SCSI Cards C 4 SCSI Termination C 4 Fiber Cable Length C 4 D Rules for System Configuration D 1 D 1 D 2 D 3 D 4 D 5 D 6 D 7 D 8 D 9 D 10 D 11 Card Cage D 1 I O Boards D 2 Interface Board D 3 CPU Memory Boards D 3 Power Supplies and Fan Cooling D 4 Filler Panels D 4 SBus Cards D 5 CPU Modules D 5 Memory Modules D 6 Cabling D 6 D 10 1 SCSI D 6 D 10 2 Fiber Optic D 6 D 10 3 Ethernet D 7 D 10 4 Video Interface D 7 DVD ROM Tape Drive Media Tray D 7 viii Sun Enterprise 3500 System Reference Manual August 2001 D 12 Disk Drives D 8 Non Chassis Field Replaceable Units FRUs E 1 ET FRU List E 2 E2 Fan Tray Assembly E 2 E 2 1 Removing the Fan Tray Assembly E 2 E 2 2 Replacing the Fan Tray Assembly E 3 E 3 Auxiliary Fan Tray Assembly E 4 E 3 1 Removing the Auxiliary Fan Tray Assembly E 4 E 3 2 Replacing the Auxiliary Fan Tray Assembly E 5 E 4 Removing the Front and Side Panels E 6 E 4 1 Removing the Side Panels and Front Bezel E 6 E 4 2 Removing the Media Tray and Front Decorative Panel E 8 E43 Media Tray Data and DC Power Cable Assemblies E 10 E44 Key Switch PWB Centerplane Cable Assembly E 11 E 4 5 Key Switch Lock Cable Assembly E 14 E 4 6 LED Board E 16 E47 Centerplane E 18 ES Replacing the Front and Side Panels E 22 E 5 1 Replacing the Media Tray and Front Decorative Panel E 22 E 5 2
139. nto the connectors in only one direction and cannot be reversed Place the cables through the chassis opening vacated by the media tray Drop the cables through the bottom opening The cables should be visible through the opening normally covered by the front decorative perforated panel FIGURE E 6 Reach through the space normally covered by the front decorative panel and connect the cables to the centerplane FIGURE E 7 E 10 Sun Enterprise 3500 System Reference Manual August 2001 E 4 4 E 4 4 1 SCSI DC power cable connector Media tray data cable connector Key switch PWB centerplane cable connector FIGURE E 7 Cable Connectors on the Centerplane Replace the panels covering the data and power cables Complete the steps in Section E 5 Replacing the Front and Side Panels Key Switch PWB Centerplane Cable Assembly Removing the Key Switch PWB Centerplane Cable Assembly Remove the panels covering the key switch printed wiring board PWB centerplane cable Complete the steps in Section E 4 Removing the Front and Side Panels Appendix E Non Chassis Field Replaceable Units FRUs E 11 2 Disconnect the key switch PWB centerplane cable from the centerplane FIGURE E 8 0009 0009
140. nts or the performance of procedures other than those specified herein may result in hazardous radiation exposure Einhaltung sicherheitsbeh6rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen e Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden H 2 Sun Enterprise 3500 System Reference Manual August 2001 gef hrlichen Spannungen einen Kurzschluf verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht ber hren da Verletzungsgefahr durch hei e Oberfl che besteht Achtung Gef hrliche Spannungen Anweisungen befolgen um Stromschl ge und Verletzungen zu vermeiden Ein Setzt das
141. nual G 12 APPENDIX H Compliance Statements Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection observe the following safety precautions when setting up your equipment e Follow all cautions and instructions marked on the equipment e Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label e Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions are hot and may cause personal injury if touched Caution Hot surface Avoid contact Surfaces Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the
142. on page G 2 G 2 2 SBus Connectors Two I O boards have SBus connectors m The SBus I O board has three SBus connectors SBus 0 1 and 2 FIGURE G 7 m The Graphics I O board has two SBus connectors SBus 0 and 2 FIGURE G 8 FIGURE G 7 SBus I O Board SBus Connectors G 6 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE G 8 Graphics I O Board SBus Connectors UPA Connector Location G 2 3 The Graphics I O board has one UPA connector NN Sa UK G N UPA V NN 772 2 X VA Ie FIGURE G 9 Graphics I O Board UPA Connector G 7 Appendix G Connectors G 2 4 Ethernet and MII Connectors There is one onboard twisted pair Ethernet TPE connector on the SBus 1 0 board FIGURE G 4 the Graphics I O board FIGURE G 5 and the PCI I O board FIGURE G 6 There is one media independent interface connector on the SBus I O board FIGURE G 4 and the Graphics I O board FIGURE G 5 The PCI I O board does not have an MII connector Note The onboard Ethernet and MII ports share one set of I O circuitry so both ports cannot be used at the same time G 2 5 GBIC Connectors FIGURE G 10 SBus I O Board GBIC Slots G 8 Sun Enterprise 3500 System Reference Manual August 2001 FIGURE G 11 Graphics 1 0 Board GBIC Slots PCI Connectors G 2 6 PCI slot 0 PCI slot 1 FIGURE G 12 PCI I O Board Slots G 9 Appendix G Connect
143. onnector on the drive into the socket in the media tray e To complete the installation reverse Step 1 through Step 4 8 2 8 2 1 Disk Drives Disk drive banks are located in the front of the Enterprise 3500 system A system supports up to eight single connector 3 5 inch hard disk drives of the 1 0 inch form factor or eight drives of the 1 6 inch form factor Disk drives with different form factors may be mixed within a single system All disk drives use fiber optic interface and connect by way of the centerplane connectors to an interface board IB that can be installed in the system rear next to the peripheral power supply AC For information about the IB and GBICs Gigabit interface converters see Chapter 6 Note Reserve drive bay 0 for the boot disk FIGURE 8 5 Use and Maintenance Refer to the documentation that came with your disk drive for instructions on use and maintenance Chapter 8 Internal SCSI and FC AL Devices 8 5 8 2 2 Removing a Disk Drive Caution Prior to performing the following procedure ensure that you perform any necessary software tasks Failure to perform any necessary software tasks prior to removing or replacing a disk drive may result in loss of data Note Disk drives used in Enterprise 3500 systems have a retainer mechanism that doubles as an extraction handle 1 Open the system front door FIGURE 8 4
144. ors G 2 7 SCSI Connector There is one on board SCSI connector on the SBus I O board FIGURE G 4 the Graphics I O board FIGURE G 5 and the PCI I O board FIGURE G 6 G3 Clock Board FIGURE G 13 shows the clock board connectors Centerplane connector Serial port Keyboard mouse Serial port A Not used FIGURE G 13 Clock Board Connectors G 3 1 Centerplane Connector The clock board centerplane connector interfaces the board to the system The connector is divided into six rows of pins labeled A through F each row has 72 pins G 10 Sun Enterprise 3500 System Reference Manual August 2001 G 3 2 Serial Port Connectors 1 1 14 2 TXDA 14 2 TXDB DBA 15 3 RXDA DBB 15 3 RXDB 16 4 RTSA 16 4 RTSB DDA 17 5 CTSA DDB 17 5 CTSB 18 6 DSRA 18 6 DSRB 19 7 GND 19 7 GND DTRA 20 8 DCDA DTRB 20 8 DCDB 21 9 21 9 22 10 22 10 23 11 23 11 DAA 24 49 DAB 24 45 25 43 25 43 100000000000013 100000000000013 140000000000025 140000000000025 Serial port connector A Serial port connector B RCA d i oC gt o oo O o o o FIGURE G 14 Serial Port A and B Connector Pinouts G 3 3 Keyboard and Mouse Connector FIGURE G 15 Keyboard and Mouse Connector Pinouts Appendix G Connectors G 11 Interface Board IB G 4 GBIC LB GBIC UB FIGURE G 16 GBIC Slots e August 2001 Sun Enterprise 3500 System Reference Ma
145. outward simultaneously to unseat the board from the centerplane receptacles 6 3 2 Installing an Interface Board 1 Carefully insert the board in the proper slot in the card cage ensuring that the board does not slip out of the top and bottom card guides The component side of the board must face to the right 2 Ensure that both extraction levers are in the outward position as you slide the board toward the centerplane connectors The board will not seat fully unless the levers are in this starting position board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage n Caution DO NOT FORCE any board into a slot this can cause damage to the 3 Use the extraction levers to seat the board Simultaneously swing both levers into the locked position Do not press on board to seat it doing so will damage the connector pins 4 Secure the board to the chassis using the two captive screws 5 Reonnect any fiber optic cables to the board front panel 6 3 3 Removing a GBIC Note It is not necessary to remove the interface board from the card cage to remove and replace GBICs A GBIC may be removed and replaced live without removing power from the system or board However the necessary software precautions must be taken whenever the I O path to a partic
146. ower When the hot plug feature is used to add a board to a powered on system the system will not use the new board until the system is rebooted Sun Enterprise Systems have extensive error detection mechanisms that detect failed components I O boards CPU Memory boards CPUs memory during Power on Self Test POST When a failed component or system board is detected POST will put that board into lower power mode and reconfigure the systems so that failed boards are no longer accessible Caution If the message NOTICE Hot Plug not supported in this system is displayed during boot do NOT attempt hot plug in this system or damage to the hardware will occur 4 4 Sun Enterprise 3500 System Reference Manual August 2001 4 5 Dynamic Reconfiguration for Hot Pluggable System Boards If the dynamic reconfiguration feature is enabled in the operating environment service providers can install remove or replace a hot pluggable system board without powering down the system For the Solaris 2 6 Solaris 7 and Solaris 8 Operating Environments dynamic reconfiguration applies to specific types of boards in the Sun Enterprise 3x00 For instructions refer to the Sun Enterprise 6x00 5x00 4x00 and 3x00 Systems Dynamic Reconfiguration User s Guide included in the online AnswerBook2 for your Solaris Operating Environment or refer to the docs sun com web site for more information on dynamic reconfiguration 4 6 4 6 1 I O Boa
147. pable under certain conditions If the operating system detects a hardware failure in the board the system powers down the corresponding board slot and turns off the left green status LED on the board There are three status LEDs on each board See TABLE 9 2 for the board LED codes When the left green LED is off it is safe to remove the board B 3 CPU Memory Board The system will support up to three CPU Memory boards All empty card cage slots must have a filler panel installed The CPU Memory board FIGURE B 4 supports up to 2 CPU modules and 16 DIMMs Board lock 2 Extractor lever 2 CPU 0 slot PROC 0 CPU 1 slot PROC 1 FIGURE B 4 CPU Memory Board Appendix B Functional Description B 5 B 3 1 B 3 2 CPU Modules Each CPU Memory board has two sets of CPU connectors marked PROC 0 and PROC 1 The order in which you fill CPU slots is not critical However to optimize heat dissipation in the system a Fill all PROC 0 locations on all CPU Memory boards before filling any PROC 1 locations To receive the maximum quantity of diagnostic information fill PROC 0 on board 3 m After all PROC 0 locations are filled you may begin filling the PROC 1 locations again starting from the lowest slot number to the highest TABLE B 1 shows slot locations for five CPUs on three CPU Memory boards Two slots 1 and 9 do not have CPU Memory boards installed because slot 1 is reserved for an I O board a
148. place E 16 PWB centerplane assembly remove E 11 to E 13 replace E 13 L LED board remove E 17 replace E 17 to E 18 clock board 9 4 CPU Memory board 9 5 disk tray 9 6 indicators 9 3 power supplies 9 6 LEDs board 7 13 master system B 6 media tray D 7 remove 12 3 E 8 to E 9 replace E 22 target ID numbers C 1 memory module 3 15 B 7 configuration D 6 message boot 11 5 module memory SIMM B 7 D 6 power cooling PDM B 12 UltraSPARC II 3 10 B 6 configuration D 5 N network interface B 16 O OpenBoot description 9 10 options internal 1 3 overview system 1 1 troubleshooting 9 1 P panel front decorative remove E 8 to E 9 replace E 22 side remove E 6 to E 7 replace E 22 parts illustrated See illustrated parts breakdown Index 3 PCI I O board 4 7 PCM replace 7 13 to PCM LEDs troubleshooting 7 12 peripheral power supply description 7 3 LEDs 9 6 replace 7 8 to 7 10 peripheral power supply optional B 14 peripheral power supply AC B 13 physical specification A 1 POST description 9 10 LEDs front panel 11 4 restart 11 4 power off system 11 1 on system 11 3 power supply auxiliary peripheral B 14 configuration D 4 description 7 1 LED codes 9 6 PCM description 7 11 to 7 12 B 12 LED codes table 9 6 replace 7 13 to peripheral description 7 3 LEDs 9 6 replace 7 8 to 7 10 peripheral with AC B 13 thermal protection module B
149. power Volt Ampere rating BTU rating Power factor Plug type US International A 2 Sun Enterprise 3500 System Reference Manual August 2001 Value 100 120 Vac or 200 240 Vac 9 5 100 V 47 63 Hz 875W 950 VA 3000 BTU 0 92 0 96 NEMA 5 15P 10A single phase IEC 320 C14 A 3 Environmental Requirements TABLE A 5 Temperature Humidity and Altitude Limits Operating Nonoperating Temperature 41 F to 104 F 5 C to 40 C 4 F to 140 F 20 C to 60 C Humidity 20 to 80 RH noncondensing 93 RH 27C max wb Altitude 9 843 ft 3 km 39 370 ft 12 km Maximum operating temperature is 95 F 35 C when using tape media Refer to the Sun Microsystems Data Center Site Planning Guide Data Centers Best Practices 805 5863 for more information on the recommended optimal operating system environment Appendix A Specifications A 3 A 4 Sun Enterprise 3500 System Reference Manual August 2001 APPENDIX B Functional Description The 5 slot Enterprise 3500 system is part of the Sun Enterprise server family which includes the 16 slot and 8 slot cabinet servers and an 8 slot standalone server All systems feature shared memory multiprocessors and use the same boards power cooling modules PCMs and operating software This appendix contains the following topics m Section B 1 System Overview on page B 1 m Section B 2 Board Hot Swapping Procedures on page B 5 m Section B 3 CPU M
150. pplies There are several types of power supply modules but all have two LEDs The locations of the green Power LED and the yellow Service LED vary according to the module type Peripheral Power Supplies The system has one peripheral power supply AC unit PPS AC located at the rear of the cabinet The system may also have the optional auxiliary peripheral power supply PPS located at the front of the cabinet If the auxiliary PPS is not installed the slot contains a thermal protection module On both the PPS AC and the PPS the green Component Power LED is located above the yellow Service LED The Component Power LED is lit when the power supply is operating but does not necessarily indicate that the DC outputs are fully within specification The yellow Service LED is lit when a DC power output has failed or a voltage level is out of specification Power Cooling Modules The system has up to three power cooling modules PCMs Each PCM has two LEDs The green Component Power LED is located below the yellow Service LED TABLE 9 3 summarizes the LED codes for the PCM TABLE 9 3 PCM LED Codes Component Power Service Condition Off Off No AC input On Off Normal operation On On A fan has failed Off On One or more DC outputs have failed or the voltages are out of specification Disk Tray Indicators The availability and type of status information varies with the disk tray type used in a system Refer to the disk
151. prise server family The Enterprise 3500 server card cage is based on the Enterprise 4500 card cage which is double sided with even numbered slots 0 2 4 6 on the front and odd numbered slots 1 3 5 7 on the back The Enterprise 3500 card cage uses the system internal SCSI bus slot 1 which in turn dictated the use of the back half of the Enterprise 4500 card cage design D 1 In most respects all five board slots in the card cage are equivalent However slot 1 is the only slot that is physically connected in the card cage to the SCSI bus on the centerplane Slot 1 is therefore normally reserved for an I O board since the CPU Memory board does not have a SCSI bus controller D 2 D 2 I O Boards 1 Requirement Reserve slot 1 for an I O board FIGURE D 1 This is the only slot that allows direct access to the internal SCSI devices 2 Maximum Up to four graphics UPA cards are supported in a system 3 Requirement The SCSI bus on the I O board in slot 1 must be terminated because it connects to the internal system SCSI bus 4 An I O board in a slot other than slot 1 does not require termination if no devices connect to the SCSI bus on that board Interface board IB PPS AC 09 0 0000060
152. quipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema Precauci n El interruptor de encendido de este Appendix H Bater a de litio bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas i Precauci n En las placas de CPU Sun hay una Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Aseg rese de cerrar la tapa superior antes de volver a encender el equipo productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo i Precauci n Es peligroso hacer funcionar los Aviso de cumplimiento con requisitos de l ser Los productos Sun que utilizan la tecnolog a de l ser cumplen con los requisitos de l ser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 DVD ROM Precauci n El manejo de los controles los
153. r the springfinger and against the rear face of the I O board front panel The I O connectors of the SBus card should be visible through the opening in the I O board front panel Hold the card by the edges nearest the SBus connector and place the card over the two standoffs Chapter 4 1 O Boards and Components 4 17 12 13 14 15 16 4 6 5 4 18 Hold the SBus card by the edges near the connector and firmly but gently press the card down until the connector is fully seated To align the connector and socket push the card toward the I O board front panel Caution Do not rock the card onto the socket the plastic connector housing may break Press each corner of the SBus card to ensure that it rests on the collar of the standoff Press down on the tip insert of each standoff to lock the card in place Replace and tighten the back panel screws to secure the SBus card to the I O board front panel Replace the I O board using the procedures described in Section 4 6 3 Installing a Board Graphics UPA Cards The Graphics I O board contains a single connector that accommodates graphics UPA cards FIGURE 4 15 UPA connector FIGURE 4 15 Graphics UPA Card Connector Location Sun Enterprise 3500 System Reference Manual August 2001 4 6 5 1 2 Removing a Graphics UPA Card Use the procedures in Section 4 6 2 Removing a Board to remove the applicable Graphics I O board
154. ral Power Supplies on page 7 3 a Section 7 4 1 Peripheral Power Supply LEDs on page 7 4 a Section 7 4 2 Replacing the Peripheral Power Supply AC PPS 0 on page 7 5 a Section 7 4 3 Replacing the Thermal Protection Module or Auxiliary Peripheral Power Supply PPS1 on page 7 7 m Section 7 5 Power Cooling Module PCM on page 7 11 a Section 7 5 3 Troubleshooting a PCM on page 7 12 a Section 7 5 4 Replacing a PCM on page 7 13 7 1 7 1 Power Supply Types There are three types of power supplies m Peripheral power supply AC input PPS AC PPS 0 Optional auxiliary peripheral power supply PPS PPS 1 a Power cooling module PCM Caution A thermal protection module or an auxiliary peripheral power supply PPS1 must be installed in the front PPS1 slot at all times to ensure the maximum operating temperature is not exceeded Both the auxiliary peripheral power supply PPS 1 and the PCM are hot pluggable This feature enables you to physically remove the failed component despite its being live or being supplied with electrical power In addition both may be inserted into a running system The PPS AC PPS 0 is not hot pluggable because it incorporates an AC cord and circuit breaker for system input power Note A functioning PPS AC PPS 0 provides electrical precharge that is required for the hot plug of PCMs The hot plug replacement of the PPS PPS 1 does not require el
155. rd Use the procedures described in Section 4 6 2 Removing a Board to remove the applicable Graphics I O board Attach a wrist strap and take the graphics UPA card out of the protective packaging and place the card on an antistatic mat Inspect the pins in the connector to make sure they are not bent Remove the adapter bracket from the rear panel of the card See FIGURE 4 13 on page 4 16 Remove the two screws securing the adapter to the card rear panel the adapter bracket and the screws are not needed for this installation Remove the black plastic card retainer shipped with the card See FIGURE 4 14 on page 4 17 Spread the ends of the retainer apart to remove it from the card the retainer is not needed for this installation Locate the graphics UPA connector for the card See FIGURE 4 15 on page 4 18 If a filler panel covers the Graphics I O board front panel slot for the graphics UPA card remove the two screws and detach the filler panel Retain the screws to attach the graphics UPA card to the front panel unless the card has a wide connector or set of connectors Unlock the tip inserts for the two standoffs for the graphics UPA connector slot See FIGURE 4 11 on page 4 14 4 20 Sun Enterprise 3500 System Reference Manual August 2001 4 6 6 4 6 6 1 8 10 11 12 13 14 1 Hold the card at an angle as depicted in FIGURE 4 16 on page 4 19 Guide the
156. rds Enterprise 3500 systems support three types of I O boards SBus I O board with 100 MByte second Fibre Channel Graphics 1 0 board with 100 MByte second Fibre Channel and PCI I O board Each board has three LEDs that provide board status codes FIGURE 4 3 through FIGURE 4 5 GBIC Each SBus and Graphics I O board provides mounting for two GBIC interfaces A GBIC Gigabit Interface Converter is a hot pluggable unit that converts any of the standard Fibre Channel connectors and signaling technologies The GBIC Fibre Channel referred to in this manual is 100 Mbytes Chapter 4 1 O Boards and Components 4 5 FIGURE 4 3 SBus I O Board With 100 MByte second Fibre Channel FIGURE 4 4 Graphics I O Board With 100 MByte second Fibre Channel e August 2001 Sun Enterprise 3500 System Reference Manual 4 6 FIGURE 4 5 PCI I O Board The SBus I O board with 100 MByte second Fibre Channel includes two SYSIO ASICs that provide two SBuses a One for two plug in SBus cards and two GBIC 100 MByte second Fibre Channel interfaces m One for one plug in SBus card and the onboard devices 10 100 Mbit TPE and single ended Fast Wide SCSI Note SBus connector slots 1 and 2 on the SBus I O board can accommodate a double wide SBus card The Graphics I O board with 100 MByte second Fibre Channel includes one SYSIO ASIC that provides a single SBus for two plug in SBus cards two GBIC 100 MByte second Fibre Channel inter
157. red 2 4 CPU Memory Boards and Components 3 1 3 1 3 2 3 3 3 4 3 5 Handling Boards and Assemblies 3 2 Filler Panels 3 3 Hot Plug Feature 3 4 Dynamic Reconfiguration for Hot Pluggable System Boards 3 4 CPU Memory Boards 3 5 3 5 1 Removing a Board 3 5 3 5 2 Installing a Board 3 7 3 5 3 UltraSPARC II Modules 3 10 3 54 Handling Precautions 3 10 Contents iii 3 5 5 Memory Modules DIMMs 3 15 4 I O Boards and Components 4 1 4 1 4 2 4 3 4 4 4 5 4 6 Handling Boards and Assemblies 4 2 Filler Panels 4 3 SCSI Termination 4 4 Hot Plug Feature 4 4 Dynamic Reconfiguration for Hot Pluggable System Boards 4 5 I O Boards 4 5 4 6 1 4 6 2 4 6 3 4 6 4 4 6 5 4 6 6 4 6 7 GBIC 4 5 Removing a Board 4 8 Installing a Board 4 11 SBus Cards 4 13 Graphics UPA Cards 4 18 GBICs 4 21 PCI Cards 4 24 5 Clock Board 5 1 5 1 5 2 Handling Boards and Assemblies 5 2 Clock Board 5 2 5 2 1 5 22 5 2 3 5 2 4 5 2 5 5 2 6 OBP Version 5 3 ConsoleBus 5 3 Clocks 5 4 Reset logic 5 4 Removing a Clock Board 5 4 Installing a Clock Board 5 5 6 Interface Board 6 1 6 1 6 2 Handling Boards and Assemblies 6 2 Filler Panels 6 2 iv Sun Enterprise 3500 System Reference Manual August 2001 6 3 Interface Board 6 3 6 3 1 Removing an Interface Board 6 5 6 3 2 Installing an Interface Board 6 6 6 3 3 Removing a GBIC 6 6 6 34 Installing a GBIC 6 7 Power Supplies 7 1 7 1 Power Supply Types 7
158. rely separate system One GBIC can control up to four fiber optic disk drives disk bays 0 to 3 in the lower bank or bays 4 to 7 in the upper bank Reserve bay 0 for the boot drive There are two FC AL loops for the internal disk drives The lower loop connects disks 0 to 3 lower disk bays the upper loop connects disks 4 to 7 upper disk bays CPU Memory Boards 1 When configured at the factory a CPU Memory board is installed in the second slot slot 3 of the five board slots FIGURE D 1 As noted earlier slot 1 is reserved for an I O board Maximum The Enterprise 3500 server supports up to four CPU Memory boards Appendix D Rules for System Configuration D 3 D 5 D 6 Power Supplies and Fan Cooling 1 Requirement The slot directly above a CPU Memory board or I O board must contain a power cooling module PCM because the fans in the PCM are the only source of cooling air for the board slot Requirement All unused slots must contain a filler panel to avoid loss of cooling air Under some circumstances you can remove a PCM from an active system for a short time However if the boards in the adjacent slots create large quantities of heat it is safer to halt and power off the system first Requirement The peripheral power supply AC input PPS AC must be fully functional if you replace a hot pluggable board or PCM Only the PPS AC provides precharge current to t
159. replacement procedures described in previous chapters and appendixes Fl Finding Part Numbers Note Part numbers in this section may differ from those found in your system Before ordering replacement parts find the label on the part to be replaced and place your order using that number Be sure to use the right part number for the entire assembly instead of the individual components as shown in TABLE F 1 For example the part number for the fan tray assembly is 540 3566 Although the individual fans in the assembly may have a separate part number the part number you should use when placing your order is 540 3566 for the entire assembly Note For information about additional capacity drives and other replacement options contact your sales representative F 2 Replaceable Components TABLEF 1 List of Replaceable Components General Category Description Part Number Illustration Fan tray Fan tray assembly 540 3566 page F 18 Fan tray assembly auxiliary 540 2757 page F 19 SCSI and FC AL devices Fiber optic cable assembly 2 meter 537 1004 Terminator 68 pin 150 2267 page F 19 Sun CD 370 3416 page F 16 4 8 Gbyte 4 mm tape drive 370 2177 2 5 Gbyte QIC tape 370 2202 9 Gbyte 10K RPM 540 3869 page F 17 18 Gbyte 10K RPM 540 4191 36 Gbyte 10K RPM 540 4525 SCSI DC power cable assembly 530 2221 page F 16 Key switch lock cable assembly 530 2148 page F 6 Key switch tray LED board 501 2599 page F 8 Key switch PWB centerplane ca
160. roduit Sun de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur n Attention pour assurer le bon fonctionnement Attention Le niveau de pression acoustique au poste de travail s l ve selon la norme DIN 45 635 section 1000 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation Attention les produits Sun sont con us pour fonctionner avec des alimentations monophas es munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention tous les cordons d alimentation n ont Appendix H Attention votre produit Sun a t livr quip d un cordon d alimentation
161. rogram the prtdiag command the prtenv command POST and OpenBoot PROM commands and the Sun Management Center program 9 8 Sun Enterprise 3500 System Reference Manual August 2001 9 5 2 1 9 5 2 2 9 5 2 3 9 5 2 4 Sun VTS Run SunVTS under the Solaris operating environment or equivalent The SunVTS online validation test suite is designed to stress test Sun hardware By running multiple and multithreaded diagnostic hardware tests the Sun VTS software verifies the system configuration and functionality of most hardware controllers and devices SunVTS tests many board and system functions as well as interfaces for Fibre Channel SCSI and SBus interfaces SunVTS accepts user written scripts for automated testing Refer to the SunVTS User s Guide for starting and operating instructions prtdiag Command Use the prtdiag command to display a System configuration including information about Clock frequencies CPUs Memory I O card types m Diagnostic information a Failed field replaceable units FRUs Refer to the prtdiag man page for instructions History Log Option To isolate an intermittent failure it can be helpful to maintain a prtdiag history log Use the prtdiag command with the 1 log option to send output to a log file in the var adm directory Running prtdiag To run prtdiag type usr platform sun4u sbin prtdiag Chapter9 Troubleshooting Overview 9 9 955 9 5 3 1 9 5 3
162. rt the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and then turn one quarter turn so that the arrow points to the unlocked position FIGURE 4 6 Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles FIGURE 4 7 Caution If a board is not immediately replaced a filler panel must be installed in the board s place See Section 4 2 Filler Panels 4 10 Sun Enterprise 3500 System Reference Manual August 2001 4 6 3 4 6 3 1 4 6 3 2 Installing a Board Board Slot Selection Logically there is no difference between the board slots and each slot can accept any board type However since the lowest numbered board slot slot 1 is the only slot connected to the onboard SCSI devices this slot is usually reserved for the first I O board Board slot numbers are marked on the chassis FIGURE 4 8 SR I RES SR RS I I OM 8 ef HS ier E lock board e ke fe fle fe Clock boar sits ts fie Tye lq M o L l gt o o i Ll all l o oo LU Board slots 5 tot
163. s The clock subsystem generates the clocks for the entire system The base clock is synthesized and then divided into various frequencies The base clocks are then fanned out and driven to the centerplane by an array of driver chips Two processor clocks and one system clock go to each of the board slots on the centerplane Reset logic The reset logic consists of four subcircuits for controlling the system reset and error state Manual reset System reset XIR System error Removing a Clock Board The clock board slot is located in the system rear to the right of the board slots FIGURE 5 2 Caution The clock board is not hot pluggable Do not remove the clock board until the system has been halted and powered off You must halt the operating system before turning off the system power See Chapter 11 Powering Off and On for this procedure Caution To avoid damaging internal circuits do not disconnect or connect any cable while power is applied to the system Halt the operating system and turn off the system power See Chapter 11 Powering Off and On for this procedure Unfasten cable connectors from the board front panel and set them aside Label cables to identify them for reconnection later 3 Loosen the two captive screws securing the board to the system card cage 5 4 Sun Enterprise 3500 System Reference Manual August 2001 4 Pull the ends of both extraction levers outward
164. s FRUs E 19 a Use a Phillips No 1 screwdriver to turn the arrows in the quarter turn access slots on the filler panels to the unlocked position FIGURE E 2 b Pull out and disengage the filler panels from the centerplane 13 From the front of the system remove the 24 screws that secure the centerplane to the main chassis 14 Remove the centerplane E 4 7 2 Replacing the Centerplane 1 Replace the 24 screws to secure the centerplane to the main chassis 2 Replace and secure the front chassis to the centerplane Use the three guide pins to align the front chassis with the centerplane PACS E f Guide pins 3 3 BiS Eoc LA CEES EEES FIGURE E 12 Centerplane Guide Pins 3 Replace the two screws on the top front corners that secure the front chassis to the main chassis FIGURE E 11 4 Replace the 15 screws on each side that secure the front chassis to the main chassis FIGURE E 11 5 Connect all the cables to the centerplane E 20 Sun Enterprise 3500 System Reference Manual August 2001 10 11 12 13 a Connect the key switch PWB centerplane cable assembly See Section E 4 4 Key Switch PWB Centerplane Cable Assembly for information on connecting this cable b Connect the media tray data and DC power cable assemblies See Section E 4 3 Media Tray Data and
165. s 805 2704 PCI I O Board Installation and Component Replacement for Sun Enterprise 6 5 4 3x00 Systems 805 1372 Sun Enterprise Peripheral Power Supply AC Installation Guide 802 5033 Sun Enterprise 3500 Fiber Cable Organizer Installation Guide 805 4010 Sun Enterprise 3500 Interface Board Installation Guide 805 4011 Sun Enterprise 3500 Auxiliary Peripheral Power Supply Installation Guide 805 4012 Sun Enterprise Power Cooling Module PCM Installation Guide 802 6244 Sun Enterprise 6x00 5x00 4x00 3x00 Capacity on Demand COD Building Blocks User s Guide 806 4592 Rackmount Placement Matrix web site at docs sun com xxi Accessing Sun Documentation Online A broad selection of Sun system documentation is located at the following web site http www sun com products n solutions hardware docs To locate the most current documentation at this site select a product category The documents at that location may include updated information that did not ship with your product such as product notes release notes late breaking news or later revisions of manuals Ordering Sun Documentation Fatbrain com an Internet professional bookstore stocks select product documentation from Sun Microsystems Inc For a list of documents and how to order them visit the Sun Documentation Center on Fatbrain com at http www fatbrain com documentation sun Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes
166. s de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun Sun Microsystems Inc a les droits de propri t intellectuels relatants a la technologie incorpor e dans ce produit En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et les autres pays LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON GS Le Ca Adobe PostScript Contents Product Overview 1 1 1 1 1 2 Standard Features 1 1 Internal Options 1 3 Safety Precautions and Tools Requirements 2 1 2 1 2 2 2 3 2 4 Safety Precautions 2 1 Symbols 2 2 System Precautions 2 3 Tools Requi
167. s in slots adjacent to a PCM may overheat if the supply is removed and not replaced The PCM provides cooling air to two board slots Caution Do not hot plug boards or modules if the AC peripheral power supply is defective The hot pluggable feature requires a working peripheral power supply AC for precharge current Begin INDICATION TEST PROCEDURE REFERENCE Peripheral power supply System error message Peripheral device fails D Verify module is ready See Section 7 4 Green LED off Peripheral Power Yellow LED may be on Supplies Before replacing any other hot pluggable devices replace faulty peripheral power supply to ensure availability of PCM precharge current System error message Board fails Verify PCM is ready gt Green LED off See Section 7 5 4 Yellow LED may be on Replacing a PCM End FIGURE 10 6 Diagnosing Power Supply Problems Chapter 10 Flow Diagrams for Troubleshooting 10 7 10 7 Defective Clock Board There is one clock board in the system Caution The clock board is not hot pluggable You must halt the operating system and turn off AC power before replacing the clock board Begin INDICATION TEST PROCEDURE System does not boot es Clock board yellow service LED does not light during POST or remains lighted after POST p System and board LEDs do not flash or fail POST repeatedly with random LED patterns p Examine LED displays Check c
168. s y da os al equipo Siga las instrucciones Precauci n Superficie caliente Evite el contacto Las superficies est n calientes y pueden causar da os personales si se tocan Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Seg n el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes s mbolos Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En GE espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor 1 Precauci n Para asegurar la fiabilidad de 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A f Precauci n De acuerdo con la norma DIN 45 Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrad
169. setenv use nvramrc true use nvramrc true ok nvalias pcidisk pci b 4000 SUNW isptwo 3 sd 3 0 ok setenv boot device pcidisk boot device pcidisk ok reset 4 Use the printenv command to verify the changed environment ok printenv boot command boot boot auto boot false true watchdog reboot false false diag file diag device disk diskbrd diskisp dis disk diskbrd diskisp dis boot file kadb boot device pcidisk disk diskbrd dis local mac address false false ansi terminal true true screen columns 80 80 screen rows 34 34 silent mode false false use nvramrc true false nvramrc devalias pcidisk pci b 4000 SUNW Sun Enterprise 3500 System Reference Manual August 2001 4 6 7 6 4 6 7 7 5 Use the devalias command to verify that the new alias pcidisk is on the list ok devalias disksoc sbus 2 0 SUNW soc d 10000 SUNW pln a0000000 752d81 SUN W ssd 0 0 pcidisk pci b 4000 SUNW isptwo 3 disk sbus 3 0 SUNW fas 3 8800000 sd 0 0 diskbrd sbus 3 0 SUNW fas 3 8800000 sd a 0 diskisp sbus 3 0 QLGC isp 0 10000 sd 0 0 net sbus 3 0 SUNW hme 3 8c00000 ok boot Resetting Software Power ON Clock board TOD does not match TOD on any IO board screen not found Can t open input device Keyboard not present Using ttya for input and output Clock board TOD does not match TOD on any IO board 8 slot Sun Enterprise 4000 5000 No Keyboard OpenBoot 3 2 27
170. the next page for the PCI I O board that you installed In the example a PCI I O board with two SunSwift PCI adapter cards has been installed in I O board slot 1 of a Sun Enterprise 3500 system To find the device path for your specific device refer to the documentation that came with your PCI card If you do not see your new device s listed make sure the PCI I O board and any PCI cards are properly seated and reinstall the board or cards if necessary Also verify that the JTAG Test Jumper on the PCI card is disabled or removed See Section 4 6 7 2 Replacing or Installing a PCI Card Chapter 4 1 O Boards and Components 4 29 ok show devs pci 3 2000 pci 2 pci 3 2000 pci 2 SUNW isptwo 4 identifies adapter SCSI interface pci 3 2000 pci 2 SUNW hme 0 1 identifies adapter Ethernet interface pci 3 2000 pci 2 pcil08e 100080 pci 3 2000 pci 2 SUNW isptwo 4 st pci 3 2000 pci 2 SUNW isptwo 4 sd pci 3 3500 SUNW isptwo 3 identifies board SCSI interface pci 2 2000 pci 2 pci 2 2000 pci 2 SUNW isptwo 4 identifies adapter SCSI interface pci 2 2000 pci 2 SUNW hme 0 1 identifies adapter Ethernet interface pci 2 2000 pci 2 pcil08e 100080 pci 2 2000 pci 2 SUNW isptwo 4 st pci 2 2000 pci 2 SUNW isptwo 4 sd pci 2 3500 SUNW hme 1 1 identifies board Ethernet interface 4 6 7 5 Booting From a PCI I O Board For customers booting from a PCI I O Board the following procedure
171. the panel out slightly until the snap disengages m Lift the side panel up and then lift the panel out FIGURE E 4 E 6 Sun Enterprise 3500 System Reference Manual August 2001 Snap FIGURE E 4 Removing the Side Panel 3 Grasp the front bezel on both sides near the center Place your thumbs on top of the front bezel and place your other fingers at the slight indentations under the front bezel 4 Pull the front bezel straight out toward you and set it aside Press down on the top of the bezel as you pull it toward you and pull back slightly on the top with your thumbs FIGURE E 5 Appendix E Non Chassis Field Replaceable Units FRUs E 7 FIGURE E 5 Removing the Front Bezel E 4 2 Removing the Media Tray and Front Decorative Panel 1 Loosen the two captive screws securing the media tray in the chassis 2 Insert a screwdriver or similar instrument in the notch at the bottom center of the media tray Using the screwdriver slightly pull out the media tray 3 Grasp the media tray and gently pull it from the chassis FIGURE E 6 E 8 Sun Enterprise 3500 System Reference Manual August 2001 Bottom opening Decorative pane Power cables SCSI cable FIGUR
172. to be emphasized Command line variable replace with a real name or value Edit your login file Use 1s a to list all files You have mail oe su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Shell Prompts TABLE P 2 Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser xx Sun Enterprise 3500 System Reference Manual August 2001 Prompt machine_name machine_name Related Documentation TABLE P 3 Related Documentation Part Number Application Title Installation Sun Enterprise 3500 System Installation Manual 805 2629 Software SMCC SPARC Hardware Platform Guide 802 5341 Sun Management Center User s Guide 802 5355 Dynamic Reconfiguration User s Guide for Sun Enterprise Systems 805 3530 Options Sun Enterprise Expansion Cabinet Installation and Service Manual 805 4009 Sun Enterprise 6 5 4 3x00 Systems Board Installation Guide 805 4007 4 Mbyte UltraSPARC II Installation Guide 805 1150 Sun Enterprise xx00 Systems CPU Module Installation for 400 MHz 806 0960 8 Mbyte CPU Module Sun Enterprise xx00 Systems CPU Module Installation for 464 MHz 816 1994 8 Mbyte CPU Module Sun Enterprise 6 5 4 3x00 Systems DIMM Installation Guide 802 5032 SBus and Graphics I O Boards 100 MB sec Fibre Channels for Sun Enterprise 6 5 4 3x00 System
173. tray user manual for specific status information 9 6 Sun Enterprise 3500 System Reference Manual August 2001 9 4 Card Cage Slot Information When installing a board remember Slot numbers Board slots are numbered 1 3 5 7 91 from right to left FIGURE 9 4 Slot functions Slot 1 should contain an I O board connects to media tray Aside from the requirement for the I O board all five card cage slots are equivalent 1 See Section D 1 Card Cage for an explanation of the missing even numbered slots Rear view 000000000000000000000000000000000000000 z HE rie I O board LI m Tq 6D U U aii o Board slots 5 total g FIGURE 9 4 Slot Numbers for the Card Cage For a more complete set of rules for configuring the system see Appendix D Rules for System Configuration Chapter9 Troubleshooting Overview 9 7 9 5 9 5 1 9 5 2 Diagnosing Problems Servicing Obvious Problems If the Service LED on the system front panel or the clock board indicates a hardware failure find the failing module by looking for a lit service LED on the individual module The system
174. trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Batterie au lithium Attention sur les cartes CPU Sun une batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces rempla ables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le syst me sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette pr caution on encourt des risques d
175. trol of power supplies The clock board consists of the following subsystems ConsoleBus Clocks Reset logic JTAG Centerplane connector signals Sun Enterprise 3500 System Reference Manual August 2001 2 1 5 2 2 TOD NVRAM Captive screw 2 FIGURE 5 1 Clock Board OBP Version For the Sun Enterprise 6500 5500 4500 3500 series you must install OpenBoot PROM code 3 2 24 or compatible versions when upgrading the clock board ConsoleBus The ConsoleBus provides system boards access to global system control and status as well as to the keyboard mouse and serial ports In addition there is a NVRAM TOD chip that maintains the date and time and 8 Kbytes of data when the power to the system is shut off The state of physical hardware conditions is maintained in registers on the clock board Each of these registers has inputs generated from other subsystems on the clock board from other boards or from the power supplies in the system Some clock board registers are reserved for controlling various states of the machine The ConsoleBus also provides a serial port interface and a keyboard mouse interface The primary purpose of the serial port interface is to provide POST messages during power on The serial port can be used as a console for systems without a keyboard and display and for standard serial peripheral hook ups such as modems and printers Chapter 5 Clock Board 5 3 5 2 3 5 2 4 5 2 9 Clock
176. uggable 1 2 1 2 3 4 2 3 5 3 No redundancy Failed power supplies must be replaced as soon as practical Otherwise the Enterprise 3500 system will lose its redundancy and result in an outage at the next PCM failure 252 Cooling Requirements Note In the Enterprise 3500 system all boards must be adjacent to a PCM The fans in the PCM cool the boards The minimum configuration is one PCM for every two adjacent boards The PCMs incorporate redundant bulk fan power so that the fans continue to operate in a failed power supply via the redundant fan power from the peripheral power supply Note A PCM or an auxiliary fan tray must be working in PCM slot 5 The fans cool the peripheral power supply AC input 7 00 Troubleshooting a PCM A green LED is lit on the power supply when it is operational When a PCM fails a yellow LED is lit on the PCM You will see a message similar to the following example on your system console when a PCM fails WARNING Core Power Supply 3 Failing WARNING Redundant power lost See Chapter 10 Flow Diagrams for Troubleshooting for more information 7 12 Sun Enterprise 3500 System Reference Manual August 2001 7 014 Replacing a PCM Caution Do not replace a PCM while the system is in the low power mode Remove and replace the PCM only in a running system Replacing a PCM during low power mode will cause the system to power up immediately and result in a severe over
177. ular disk is to be interrupted halt all I O activity to the disk affected by the replacement of a GBIC To remove a GBIC first remove the fiber optic cable as shown in FIGURE 6 3 Then compress the two locking tabs while pulling the GBIC straight out as depicted in FIGURE 6 3 6 6 Sun Enterprise 3500 System Reference Manual August 2001 6 3 4 Installing a GBIC Note It is not necessary to remove the interface board from the card cage to remove and replace GBICs A GBIC may be removed and replaced live without removing power from the system or board However the necessary software precautions must be taken whenever the I O path to a particular disk is to be interrupted halt all I O activity to the disk affected by the replacement of a GBIC Ensure that the orientation of the alignment groove is correct FIGURE 6 3 and then reinsert the GBIC into the proper slot Reconnect the fiber optic cable as depicted in FIGURE 6 3 keys on cable matching notches on the GBIC Chapter6 Interface Board 6 7 6 8 Sun Enterprise 3500 System Reference Manual August 2001 CHAPTER 7 Power Supplies This chapter describes the power supplies and environmental sensing and reporting in Sun Enterprise 3500 systems This chapter contains the following topics m Section 7 1 Power Supply Types on page 7 2 m Section 7 2 Safety Precautions on page 7 3 m Section 7 3 Distribution on page 7 3 m Section 7 4 Periphe
178. une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entrainerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface temp rature lev e Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions MARCHE Votre syst me est sous tension courant alternatif Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre syst me est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse C est en position Veilleuse H 4 Sun Enterprise 3500 System Reference Manual August 2001 Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un p
179. ve the U shaped key switch keeper by pulling it straight out away from the key switch lock assembly The key switch keeper is located on the inside of the key switch bracket and secures the cable to the bracket b Remove the key switch lock cable by pulling it through the keyhole FIGURE E 10 Appendix E Non Chassis Field Replaceable Units FRUs E 15 E 4 5 2 E 4 6 Replacing the Key Switch Lock Cable Assembly Secure the key switch lock cable to the key switch bracket a Insert the key switch lock cable into the keyhole of the key switch bracket Position the key switch lock cable so that the arrow on the front of the cable assembly is turned upward FIGURE E 10 b Secure the key switch lock cable to the bracket using the key switch keeper Slip the key switch keeper into the groove on the cable to secure the cable to the bracket Twist the key switch lock assembly to the left and thread it through the round hole in the right front side of the chassis Twist the key switch lock assembly to the right so that the hook rests on the bracket in the chassis FIGURE E 10 Replace the two screws that attach the key switch lock assembly to the chassis Connect the key switch lock cable to the LED board Note The key switch lock cable is keyed so that the cable fits into the connector in only one direction and cannot be reversed a Connect the cable The key switch lock cable is in front of the key s
180. witch PWB centerplane cable FIGURE E 9 b Push back on the two locking tabs and secure the cable to the LED board The two locking tabs fit over the connector securing the key switch lock cable assembly to the LED board Replace the panels covering the key switch lock assembly Complete the steps in Section E 5 Replacing the Front and Side Panels LED Board Note Use a short Phillips screwdriver to complete this procedure E 16 Sun Enterprise 3500 System Reference Manual August 2001 E 4 6 1 E 4 6 2 Removing the LED Board Remove the panels covering the LED board Complete the steps in Section E 4 Removing the Front and Side Panels Disconnect the key switch lock and PWB centerplane cables from the LED board FIGURE E 9 a Pull forward on the two locking tabs securing the cables to the LED board b Disconnect the cables Remove the four screws securing the LED board to the chassis There is one screw in each corner of the LED board Remove the LED board Replacing the LED Board Orient the LED board so that the three LEDs are visible through the chassis window cutout Insert a screw into the front right corner of the LED board Use this screw as a guide and place the LED board against the chassis Slightly tighten the first screw and attach this corner of the LED board to the chassis Replace the three other screws that attach the LED board to the chass
181. ws in three steps a Tighten each screw in the sequence shown in figure 3 8 until it reaches the metal plate Chapter 3 CPU Memory Boards and Components 3 13 b Tighten each screw an additional 1 2 turn in the sequence shown FIGURE 3 8 A RRO PR 2 Tightening sequence FIGURE 3 8 CPU Module Torque Tightening Sequence c Tighten the five screws in the same sequence Caution Do not over torque or under torque the screws Excessive force can warp the connector Insufficient force can cause an incomplete electrical connection C J NS he FIGURE 3 9 Tightening Compression Bar Screws 7 Use the procedures in Section 3 5 2 Installing a Board to replace the applicable CPU Memory board 3 14 Sun Enterprise 3500 System Reference Manual August 2001 39 9 Memory Modules DIMMs The CPU Memory board has 16 DIMM sockets which are divided into two banks of 8 DIMMs each bank 0 and bank 1 All DIMMs within a bank must be the same size Bank 0 and bank 1 DIMMs occupy alternate slot locations bank 0 DIMMs are in the even numbered slots and bank 1 DIMMs are in odd numbered slots FIGURE 3 10 There are two types of DIMM sizes available for use 128 Mbyte and 256 Mbyte Memory DRAM component of 8 bit wide is not supported Bank 0 Bank 1 BT J3107 B0 J3200 B1 J3201 B0 J3300 B1 J330
182. y insert the replacement power supply in the proper slot a Orient the PCM with the extraction lever on the outside edge of the Enterprise 3500 system b Verify that the arrows in the quarter turn access slots are turned to the unlocked position c Ensure that the extraction lever is in the outward unlocked position The power supply does not seat fully unless the lever is in the unlocked position 7 14 Sun Enterprise 3500 System Reference Manual August 2001 Caution DO NOT FORCE the power supply into a slot This can cause damage to the power supply and system The power supply should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the power supply Slide the power supply toward the centerplane then use the extraction lever to seat the power supply FIGURE 7 8 Swing the lever inward to the locked position Do not press on the front panel of the power supply to seat it doing so will damage the connector pins FIGURE 7 7 Lock the power supply to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position FIGURE 7 7 Check to be sure the green LED on the PCM is lit If the green LED is not lit the power supply is not seated properly Repeat Step 5 to Step 8 If the green LED is still not lit see Chapter 10 Flow Diagrams for Trou
183. your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 805 2630 10 of your document in the subject line of your email xxii Sun Enterprise 3500 System Reference Manual August 2001 dd Notes Cautions and Warnings Read the safety agency compliance statements in Appendix H Compliance Statements before performing installation or service procedures on any Sun Microsystems products Caution This equipment contains lethal voltage Accidental contact with centerplane card cage and drive areas can result in serious injury or death Caution Improper handling by unqualified personnel can cause serious damage to this equipment Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment Individuals who remove any outer panels or open covers to access this equipment must observe all safety precautions and ensure compliance with skill level requirements certification and all applicable local and national laws Procedures contained in this document must be performed by qualified service trained maintenance providers Note Before you begin carefully read each of the procedures in this manual If you have not performed similar operations on comparable equipment do not attempt to perform these procedures For system compliance class and conformity information refer to Appendix A
184. ystem If you are adding DIMMs you may need to move some DIMMs to meet the guidelines Install one bank on each board before installing the second bank on any board It does not matter whether the first bank is bank 0 or bank 1 Begin with the largest density banks first 256 Mbyte DIMMs and finish with the smallest banks 128 Mbyte DIMMs If there is remaining memory start filling the second banks on the boards in the same order as the first banks Installation Place the CPU Memory board on which the DIMM is to be installed on an antistatic mat Chapter 3 CPU Memory Boards and Components 3 17 2 Carefully remove the new DIMM from its protective packaging and place it on an antistatic surface The bag that the DIMM is packed in makes a good antistatic surface 3 Press down on the ejector levers at both ends of the DIMM connector slot that will receive the new DIMM FIGURE 3 12 The connector slot will not accept the DIMM unless the levers are in the insert position 4 Align the DIMM with the slot Hold the DIMM by its edges and orient it so that the two notches at the bottom of the DIMM line up with the two tabs in the DIMM connector FIGURE 3 12 5 Place your thumbs on the top edge of the DIMM and push the DIMM firmly into its connector 6 Lock the DIMM in place by pushing both ejector levers into the upright position 7 Install the CPU Memory board and detach the wrist strap See Section 3 5 2

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