Sterling Pearl (English) (Iss 4).pmd
Contents
1. sections earlier in this handbook Engaging Free Wheel Disengaging Free Wheel Drive 20 Iss 4 Operating your Scooter 1 Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left towards the Min position Note Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anti clockwise and reversing up a slope N Turn the On Off switch or key to the On position w On tiller use the throttle lever as described earlier You will gently accelerate Release and you will gently stop Practice these two basic functions until you get used to them Steering the scooter is easy and logical Be sure to remember to allow enough clearance when turning corners so that the rear wheels clear any obstacle gt on Shortcutting a pavement corner can cause the back wheel to go off the pavement causing problems if the corner is very rough Avoid this at all times by steering an exaggerated curve around the obstacle D When steering in a tight spot such as entering a doorway or when turning around stop the scooter and then turn the handlebar to where you want to go then apply power gently This will make the scooter turn very sharply It is also recommended that the pre set speed is set to a slower setting to aid control in tight spots Exercise caution when reversing 7 Reversing requires attention Left hand push or right han2. authorised by Sunrise Medical DO NOT mount or dismount your mobility scooter without first switching the scooter OFF This will ensure that the power is off and the scooter cannot move unexpectedly DO NOT leave the power switch turned on whilst the scooter is unattended Children or inexperienced people may attempt to drive your scooter which may result in damage or personal injury DO NOT connect any medical device such as a ventilator life support machine etc to the scooters electrical system Failure of the equipment may result from such connections DO NOT operate your mobility scooter whilst under the influence of alcohol drugs or prescription medication that may impair judgement DO NOT operate your mobility scooter if you feel acutely unwell DO NOT operate your mobility scooter if your vision is seriously impaired If you have any doubts about health problems affecting your ability to operate the mobility scooter safely please consult your healthcare professional Sunrise Medical specifically disclaims responsibility to all personal injury and property damage that may occur during use which does not comply with the relevant national or local statutes CSTERLING 6 Iss 4 I GENERAL WARNINGS PERSONAL amp OPERATIONAL GUIDELINES The rear body panel where fitted is designed to cover the Drive Assembly Main Controller Wiring Harness and Electrical Connectors Only remove this panel for the following T
3. not attempt to drive along with the wheels at different levels e g along the footpath and road simultaneously Please note that lap belts must only be obtained and fitted by an authorised Sunrise dealer and used according to the advice of your healthcare professional STERLING Safety warning and user guidance Seat 1 Lift armrests upwards until vertical Photo 2 2 Stand behind seat and fold the backrest down Photo 3 3 Hold the seat rotation lever upwards 4 Carefully remove the seat keeping your back straight and bending your knees 5 Place seat at desired location for stowage keeping back posture straight at all times bend knees where required Batteries 1 Remove the seat 2 Remove left battery pack first Photo 1 2 Then remove the right battery pack Take note of the instruction on the yellow triangular label 3 To replace the battery packs install the right battery pack first and then the left Take note of the instruction on the yellow triangular label Photo 3 4 The battery packs must be engaged together before driving Photo 4 Photo 2 Photo 4 14 Iss 4 Safety warning and user guidance Always check the batteries are sufficiently charged before setting off Always ensure that your batteries are in good condition and that no leakage has occurred Beware battery fluids are corrosive and care should be taken at all times to avoid contact with it If it
4. scooter shown and described in this manual may not be exactly the same in every detail as your own model However all instructions are still entirely relevant irrespective of detail differences The manufacturer reserves the right to alter without notice any weights measurements or other technical data shown in this manual All figures measurements and capacities shown in this manual are approximate and do not constitute specifications Your local service agent Your local service agent Please remember to fill in and post the guarantee registration card enclosed with this manual Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required Use only genuine Sunrise Medical replacement parts STERLING Iss 4 How to use this manual We at Sunrise Medical want you to get the best out of your scooter This Owner s Manual will familiarise you with the scooter and its features It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty Your scooter will reach you in excellent condition having been personally inspected before leaving our premises By following the guidelines in this manual your
5. scooter will maintain its first class condition and give you years of complete reliability and satisfaction Iss 4 3 SaaS WARNINGS DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS OR ANY OF THE CAUTIONS AND WARNINGS PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL DEALER OR RELEVANT TECHNICAL PERSONNEL FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE NOTES Warning and Caution notices used in this manual apply to hazards and unsafe practices that could result in personal injury or damage to property WARNING Sunrise Medical supply an extensive range of mobility scooters to meet the varying needs of individual users It is the responsibility of the individual user and their healthcare advisor qualified in making such choices to decide which scooter is suitable for the user s intended purpose With regards to restraints seat positioning straps posture correction or other positional aids and accessories it is the obligation of the qualified healthcare professional in conjunction with the dealer to ensure the suitability of such equipment for the safe operation of the scooter Serious injury can occur in the event of a fall from a mobility scooter Sunrise Medical DO NOT RECOMMEND that a scooter user is tran
6. should be used Your battery pack can be charged on or off the scooter To remove the battery pack please refer to Safety Warnings amp User Guidance Batteries 1 Switch your scooter off at the tiller power switch 2 Remove the battery pack from the scooter if required 3 Swivel the charge connector cover located on the battery pack and connect charger Ensure that the charger plug is dry and intact before connecting it to the mains and switching it on A reset button is located on the battery pack to the left hand side looking from the rear of the scooter Please check that the button is pressed in gt on Important safety warnings Do not expose any part of the battery pack to direct heat i e naked flame gas fire Do not allow the batteries to freeze When charging always place on a hard surface in a room with good ventilation You should not charge your batteries in outdoor conditions Always use Sunrise recommended batteries from your local authorised dealer The off board charger must be kept dry in temperatures between 25 C and 40 C and not be subjected to mechanical shock damage In all cases the charger must only be repaired by a Sunrise authorised dealer There is a reset button on the left hand side of the battery pack looking from the rear of the scooter Photo 11 If a fault occurs the button will pop out Switch the scooter and battery pack off press the button in and switch the batte
7. the scooter to stop very abruptly This is not recommended To protect battery charge your scooter is fitted with a sleep mode function If the key switch is left on without driving for 5 minutes the battery gauge will show full charge but the scooter will not drive Simply turn the key off and on again and you are ready to go Iss 4 19 Operating your Scooter A freewheel device disengages the power drive to allow manual operation Photo 6 The freewheel is selected by operating the lever which is located at the rear of the scooter Once freewheel has been selected the electronic drive control system is disabled to prevent driving This is a safety feature to prevent you driving the scooter with the parking brake disengaged To turn off the freewheel and engage the motor simply push the lever forwards Photo 6 Note Use extreme caution in the freewheel mode especially on slopes inclines Letting go of your scooter whilst it is in freewheel can cause the scooter to roll unexpectedly This could cause damage or bodily harm Caution It is advisable that during the first few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians Before operating your scooter ensure the seat height has been adjusted to your satisfaction and the tiller angle has been set for optimum safety and comfort Please see the General Warnings Getting on Your Scooter and Tiller Adjustment
8. 4 11 KS o Safety warning and user guidance ae SS O 4 65 Ensure that the on off switch or key switch is turned to the off position Stand at the side of the scooter facing forwards Pull the armrest upwards until vertical Make sure that the seat is secure with the backrest upright Steady yourself with your right hand on the tiller and place your right foot onto the floorboard Gently lower yourself into the seat Ensure that both feet are placed firmly on the floorboard of the scooter Pull the armrest downwards and allow it to gently settle back into position Note Before operating the scooter check that the tiller is not locked If locked release the tiller lock at the bottom of the tiller by moving it central to the tiller 5655 1 Bring your scooter to a complete stop Make sure that the on off switch or key switch is turned to the off position Pull the armrest upwards until vertical Put your left foot on the ground gently steadying yourself Carefully get out of the seat and stand by the side of your scooter with both feet on the ground You may leave the armrest in this position or return it to normal 12 Iss 4 Safety warning and user guidance Safety is important with any vehicle that is power driven Below are some essential tips to safeguard your use These are not conclusive and should be read in conjunction with the sections which explain how to adjust operate and maintain your ve
9. STERLING Pearl 4 Wheel Scooter Owner s Manual SUNRISE MEDICAL Iss 4 Introduction Guarantee How to use this manual General warnings EMC EMI warnings Features Safety warnings amp user guidance Tiller control functions Operating your scooter Guidance for safe operation amp use Batteries amp charging Routine maintenance Service history Specifications Troubleshooting Iss 4 page 1 page 2 page 3 page 4 8 page 9 10 page 11 page 12 17 page 18 19 page 20 22 page 23 24 page 25 29 page 30 page 31 page 32 page 33 STERLING Introduction Thank you for choosing a Sunrise Medical scooter Before using your scooter please read this manual carefully It will provide you with all the information you will require however if you have any queries about the use maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent If you have any other questions please write to the address below This scooter is designed for comfort safety and durability and has been exhaustively researched and tested by our experts The scooter is classified as a category A vehicle under the European Wheelchair Standard EN 12184 It is intended for the use of people of all ages who may have difficulty walking distances or for periods of time It is ideal for indoor and outdoor use and suitable for users up to 136kg 300155 in w
10. comes into contact with the skin or clothing wash immediately with soap and water If it comes into contact with the eye immediately flood the eye with running cold water for at least 10 minutes and seek medical attention Keep batteries upright at all times especially when transporting your scooter Always charge your batteries in a room with good ventilation Do not charge your batteries in outdoor conditions Do not expose any part of your charger battery or scooter to direct heat i e Gas fires or naked flame Iss 4 Your scooter has solid tyres all round They do not require inflation It is good practice to inspect the tyres for damage or wear regularly Turning off the power switch whilst moving will switch off the power causing immediate and full braking This method of stopping is not recommended except in an emergency Caution Routine use of emergency braking will cause damage to your scooter Caution Transporting the scooter along a slope in freewheel mode can be dangerous Take extra care if this is necessary Always re engage the freewheel device after use Never sit on your scooter whilst in freewheel since the scooter will no longer automatically stop STERLING Safety warning and user guidance Transportation De docking 77 Use of mobile phones When transporting the scooter remove seat and Mobile telephones or two way lower the tiller The battery can be removed a
11. d pull operation of the throttle lever will move the scooter in reverse When reversing always turn the handelbars in the opposite direction to the way you want to go The more you pull the throttle lever the faster you will go Reverse speed is 50 slower than forward speed If the scooter does not move in reverse carefuly turn the speed control knob clockwise until the scooter moves gently backwards Iss 4 21 CERTO EE Operating your Scooter To bring the scooter to a standstill simply let go of the throttle control lever Remember to keep your hands on the handlebars whilst the scooter is braking Two types of braking are used a Automatic regenerative braking which slows the scooter to a stop b Automatic braking which will operate a couple of seconds after releasing the control lever and holds the scooter in position even if you are on a hill Note Automatic braking is not instantaneous and will engage within 1 2 a wheel turn once the scooter has stopped In the unlikely event of an unwanted movement of the scooter switching off the On Off switch will bring the scooter to a stop Though very effective emergency braking is extremely abrupt and must never be used under normal circumstances Letting go of the throttle lever will slow the scooter to a controlled stop The scooter must always be switched off at the On Off switch When the scooter is stowed or not in use for a long period of time always switch
12. e Medical measure the range of their vehicles in a consistent and uniform manner but variances still occur due to motor efficiencies and overall product load weight The range figures are calculated to 1 5 3 Standard 7176 Part 4 Scooter Energy Consumption Theoretical Range This test is carried out in controlled conditions with new fully charged batteries on a level test surface and a user weight of 85kg The range figures stated should be seen as a theoretical maximum and could be reduced if any single or combination of the following circumstances occur 1 User weight heavier than 85kg 2 Batteries whose age and condition are less than perfect 3 The terrain is difficult or unsuitable e g very hilly sloping muddy ground gravel grass snow and ice The vehicle climbs ramps regularly The ambient temperature is very hot or very cold Damage occurring to one or more tyres Lots of start stop driving oS Also thick pile carpets within the home can affect range All this technical information may seem complicated and a little daunting but please remember that the battery sizes available on your scooter should give sufficient range to cope with the majority of customer s lifestyles Iss 4 27 Batteries and charging Your scooter is supplied with an off board charging facility Please note that only chargers with a capacity of minimum 1 5 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer
13. e has gone into the red whilst you are out and about you can increase the remaining range of your scooter by reducing your maximum available speed but you MUST charge your scooter 85 soon as you can Photo 5 On Off Key Top Facia Panel Battery Vertical Off Horizontal On Horn Handle Bars Speed Control Knob Throttle Lever Control 18 Iss 4 Tiller control functions The throttle lever offers thumb tip control of your scooter Photo 5 It controls the speed as well as forward and reverse motion Pushing the right hand side of the lever away from you with the right thumb moves the scooter forwards Pushing the left hand side of the lever away from you with your left thumb moves the scooter in reverse and sounds a reversing beeper The more you move the lever the more your speed increases up to its preset maximum It is possible to operate your scooter using one side of the throttle lever To do this you must PUSH and PULL on the chosen side of the throttle lever Note One hand operation requires careful concentration and is more tiring than normal operation Pressing the yellow Horn button operates an audible buzzer Use this function to warn pedestrians of your presence when necessary If your scooter has a key it is horizontal when in the on position photo 5 Make sure that this switch is in the OFF position BEFORE getting on or off the scooter Switching this switch to OFF whilst driving will cause
14. east 20 V m which provides protection from the more common sources of radiated EMC There are a number of relatively strong electromagnetic fields present in the everyday environment Most of these sources are obvious and easy to avoid others are not so obvious and can be unavoidable By following the warnings listed your risk of exposure to EMC will be minimised EMC sources can be broadly classified into three types 1 Hand held portable transceivers transmitter receivers with on board antenna Examples are Walkie Talkie CB Radio security emergency services Mobile phones Note that some cellular phones can transmit signals while they are switched on but not being used 2 Medium range mobile transmitters such as those used on emergency services vehicles taxis etc These usually have antennas mounted on the outside of the vehicle Iss 4 9 TERING ee SS ea EMC EMI WARNINGS 3 Long range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios Note Other types of hand held devices such as cordless phones laptop computers AM FM radios TV sets CD players cassette players and small appliances such as electric shavers and hair dryers are not likely to cause any EMC problems to your mobility scooter Mobility scooter electromagnetic contamination EMC EM energy rapidly intensifies the closer one moves to the transmitt
15. eave your mobility scooter in a damp area for any length of time DO NOT Jet wash hose down or use an automated car wash on your mobility scooter Direct exposure to rain sea spray or moisture could cause the mobility scooter to malfunction electrically and mechanically and may cause rusting Maximum User Weight Limitations PEARL 136Kg 300lbs Front basket 4 5Kg 10155 CERDD 8 Iss 4 EMC EMI WARNINGS CAUTION IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION EMC ON YOUR MOBILITY SCOOTER SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE EMI EMC EMI FROM RADIO WAVE SOURCES Mobility scooters may be susceptible to EMC which is interference from electromagnetic energy EM emitted from sources such as radio stations TV stations amateur HAM radio transmitters two way radios and mobile phones The interference from radio sources can cause the mobility scooter to release it s brakes move by itself or move in an unintended way Permanent damage can also be done to the mobility scooters control system The intensity of the interfering EM energy can be measured in volts per meter V m Each mobility scooter can resist EMC up to a certain intensity This is Known as the scooters immunity level The higher the immunity level the greater the protection Current technology offers useful protection of at l
16. ee Your guarantee The guarantee form is supplied with this manual please fill in the relevant details to register and activate your warranty THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS Warranty conditions The repair or replacement will be carried out by an authorised Sunrise Medical Dealer Service Agent To apply the warranty conditions should your scooter require attention under these arrangements notify the designated Sunrise Medical Service Agent immediately giving full information about the nature of the difficulty Should you be operating the scooter away from the locality of the designated Sunrise Medical Service Agent work under the Warranty Conditions will be carried out by any other service agent designated by the manufacturer Should any part of the scooter require repair or replacement as a result of a specific manufacturing or material defect within two years from the date on which the possession of the scooter was transferred to the original purchaser and subject to it remaining within that ownership the part or parts will be repaired or replaced completely free of charge if returned to the authorised Service Agent Note This guarantee is not transferable Any repaired or replaced part will benefit from these arrangements for the balance of the warranty period applicable to the scooter Parts replaced after the original warranty has expired are covered for a further three months Items
17. eight Please see specifications Differing user weights can cause performance variation Maximum user weight tested using 136kg test dummy The scooter is designed to be driven on footpaths and to cross roads and therefore should not be driven through mud water snow sand loose gravel or any other unsound surfaces It has been manufactured to comply with the requirements of the Medical Device Directive 93 42 EEC the radio interference requirements of EEC Directive 89 336 EEC and the battery charger requirements of q E EEC Directive 73 23 EEC and 89 336 EEC Electro Magnetic fields such as those emitted by shop alarms may be disturbed by use of the Scooter The function of the scooter may also be disturbed by Electro Magnetic fields emitted by shop alarms Sunrise Medical is dedicated to providing products of exacting quality which conform fully and reliably to the requirements of their intended use We are BS EN ISO 9001 accredited which is the internationally recognised standard for quality management systems This approval ensures we provide quality in all areas of our business from development through to final delivery Should you require any further assistance then please contact your local dealer CUSTOMER SERVICES SUNRISE MEDICAL LIMITED SUNRISE BUSINESS PARK HIGH STREET WOLLASTON WEST MIDLANDS DY8 4PS ENGLAND International Telephone 44 1384 446688 Fax 44 1364 44 66 99 eMail sunmail sunmed co uk Iss 4 GERO Guarant
18. f battery without fear of acid spilling Furthermore they are approved for transportation on aircraft It is recommended that the batteries are always stored upright Only use batteries supplied by an authorised Sunrise Dealer Below is set out a battery care plan for maintenance free batteries This has been agreed between Sunrise Medical and the battery manufacturers to enable you to get the best out of your batteries If a different care plan is followed this may result in lower than expected performance from your mobility vehicle Note Do not expose any part of the battery to direct heat and when charging always place on a hard surface in a room with good ventilation You should not charge the batteries in outdoor conditions Do not smoke when in the vicinity of charging batteries Exclude all naked flames from the area CSTERLING Batteries and charging 1 Only use the approved battery charger compatible with the vehicle to be charged Charge your batteries every night regardless of the amount of use your mobility device has had during the day Do not interrupt the charging cycle If your mobility device is not required for use it should remain connected to the charger for a maximum of 12 hours This will not damage the batteries so long as the mains socket plug is left switched on Do not leave the charger still connected to the batteries when the mains has been switched off Th
19. face of a slope in excess of 8 Disregard of this advice could result in your scooter tipping Iss 4 23 Guidance for safe operation and use Hill climbing Photo7A Your scooter is designed to travel up or down most reasonable slopes up to 9 however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as 1 The weight of the user 2 Terrain e g grass or gravel 3 Steepness of hills 4 Level of charge and the age of the batteries 5 Extremes of temperature 6 Use and weight of accessories Your scooter may be disassembled quickly and simply for transportation by car i Lift off the front basket ii Remove the seat leaving the seat stem in position iii Remove the battery packs as shown on page 14 iv Lower the tiller using the adjustment knob to its lowest setting Photo 7A and 7B v The rear section can be de docked if necessary Photo 8 vi Stow the scooter safely and securely in the luggage compartment of the vehicle Photo 9 Important Remember to re engage the drive unit by pushing the freewheel lever forward to stop the scooter from moving Always secure your scooter before transportation lt Photo 8 24 Iss 4 Batteries and charging Batteries are the power source for almost all of the modern mobility products available today The design of batteries used in mobil
20. hicle Always ensure that your scooter is switched off before attempting to mount or dismount Do not attempt to operate your scooter whilst standing next to it Always ensure that you are able to operate all the controls from a seated position that the rear view mirror if fitted is set correctly and that the seat is securely locked into place Attention Switch on the scooter lights if fitted to make yourself visible when there are low levels of light day or night Do not operate your scooter whilst under the influence of alcohol or drugs or if you are feeling acutely unwell Please observe all relevant rules and regulations pertaining to pedestrians at all times Turning corners Always reduce your speed when turning corners particularly when travelling downhill Disregard of this advice could lead to your scooter tipping over Iss 4 Do not attempt to mount or dismount kerbs Always cross the road with caution taking the safest and most direct route Do not attempt to mount or dismount footpaths in reverse Where possible always travel up or down hills or ramps directly facing the slope of the hill This scooter has been tested to climb an incline of no more than 8 with a maximum user weight of 136kg 300Ibs See specifications Do not attempt to climb inclines in excess of this Always reduce your speed to the minimum setting and use extreme caution when reversing down hills Do
21. hould only be removed in excess of one week charge batteries for and refitted by an authorised dealer 12 hours and then lift off the battery pack to minimise battery discharge Do not attempt to investigate faults in the control box the control pod or charger as the design and set up of the electronics is of a safety critical nature Spare parts are available from authorised Sunrise Dealers 30 Iss 4 service history This section is designed to assist you in keeping a record of any service and repairs to your scooter Should you decide to sell or exchange your vehicle in the future this will prove most helpful to you Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out The Service Agent will complete this section and return the manual to you Customer Name Address Postcod YEAR Date scooter purchased Model Colour Serial No YEAR Service dates Controller Service dates On off switch Upholstery Seat Output plug Back Operation Armrests Dynamic braking Electrics Programmable settings Batteries Condition of loom Levels Connections Connections Lights where fitted Discharge test Wheels tyres Test run Wear Forwards Reverse Pressure Bearings Emergency stop Wheel nuts Moto
22. ing antenna the source Because of this it is possible to bring strong EM fields unintentionally close to your mobility scooter s control system Mobile hand held radio type transceivers are of particular concern Whilst such devices are in use it is possible that the EM radiation can affect the mobility scooter s movement and braking The following warnings are recommended to help prevent possible interference with your mobility scooter s control system 1 Do not operate hand held transceivers such as CB radio or turn ON cellular phones whilst your mobility scooter is turned ON 2 Be aware of nearby radio or television transmitters and try to avoid coming too close to them 3 If you experience unintended movement or brake release switch your scooter OFF as soon as it is safe to do so 4 Adding accessories components or modifying the mobility scooter may increase susceptibility to EMC EMI Note There is no easy way of assessing the effect of any modification on a scooters EM immunity 5 If you experience any EMC EMI related incidents please report them to your dealer noting if there is a possible source of EM transmission nearby 5 580863 10 Iss 4 00 eeeeweoeYyeyYY SSE SSS SS Features WIDTH ADJUSTABLE SEATING ARMRESTS CONTROL POD PAGE 16 PAGE 17 PAGE 18 19 BASKET BATTERY PACK PAGE 25 29 TILLER ADJUSMENT PAGE 17 FREEWHEEL LEVER AHS PAGE 20 BACE 36 Photo 1 Iss
23. is will eventually deplete the battery charge If you leave your vehicle for an extended period more than 5 days first charge your batteries for 12 hours then remove charger lead and ensure the scooter is switched off Failure to allow for recharge will damage the batteries and can lead to shortened distances and permanent failure CSTERLING 26 Do not top up the charge of your batteries during the day Wait until the evening for a full overnight charge Caution Always remember to remove the plug from your scooter after charging to prevent driving away whilst attached The scooter can not be operated when being charged The battery pack needs to be checked regularly for signs of damage If any damage is apparent contact your local mobility dealer Caution Take care not to short circuit the battery terminals When using metal tools exercise great care Remove all conductive jewellery e g watches necklaces etc before handling exposed batteries Following all the eight points above should result in a healthier battery greater range for the vehicle user and a longer life for your batteries Iss 4 Batteries and charging Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same Sunris
24. ity products is significantly different from the batteries used to start a car for example Car batteries are designed to release a large amount of power over a short period of time whilst mobility batteries commonly called deep cycle batteries release their power evenly over a long period of time Therefore due to the lower production volumes and increased technological requirements mobility batteries are typically more expensive Commonly two 12 volt batteries are used together in a mobility product giving a total voltage of 24 volts The size of the battery e g its available power is expressed in amps per hour e g 10amp hr The higher the number the bigger the battery size weight and potentially the greater the distance you can travel Your scooter is fitted with a battery pack that requires no maintanance other than regular charging If the battery pack is physically damaged please use extreme caution when handling it Leaking battery fluids are corrosive and toxic In such an event call your local dealer for assistance Please do not dispose of batteries in normal waste always recycle in accordance with local laws Iss 4 This is the type of battery used in the battery pack It uses GEL electrolyte which is totally sealed within the battery s outer case As the name implies no maintenance is required other than regular charging As the battery case is sealed you can safely transport this type o
25. loosening the two thumbwheel knobs located under the seat base moving the armrests to the desired position and re tightening the thumbwheel knobs The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position This feature also lets you fold the tiller down fully for transportation and stowage The tiller release knob is located on the lower right side of the tiller Support the tiller with your left hand Turn the large grey tiller knob anti clockwise to release Move the tiller to the desired position Turn the tiller knob clockwise to tighten Pe NS Iss 4 17 Tiller control functions All of the drive controls for the scooter are to be found on the Tiller Control Box Photo 5 Turning this knob to the left reduces your available maximum speed Turning it to the right increases the available maximum speed This gives an approximation of battery charge The gauge is marked from E empty to F full For extra clarity there is a coloured graduated scale ranging from RED E through YELLOW to GREEN F As the scooter moves over differing terrain the Battery Gauge will dip up and down this is normal For a more accurate indication stop the scooter and note the reading GREEN indicates ready for use YELLOW indicates batteries to be charged as soon as possible RED indicates charge batteries imediately TIP If you find that your battery gaug
26. nd radio devices must not be used the rear end of scooter dismantled while operating the vehicle Always stow your scooter in the luggage Use of mobile phones or two way compartment of your vehicle l radios can cause excessively The tiller can be locked centrally by pushing up strong electromagnetic fields the tiller lock at the bottom of the tiller This may interfere with the Always ensure your scooter or scooter parts vehicle s electronic systems are securely anchored when being If mobile phones or mobile radios i are required to be used the Do not sit on your scooter whilst it is being vehicle must be brought to a halt transported in or on another vehicle and the power turned off before Do not attempt to carry passengers on your any such device is switched on scooter or used Do not attempt to tow another vehicle The seat post is height adjustable by firstly removing the battery Fold down the armrests backrest and lift the seat off Remove the seat height adjustment pin Move the seat post to the desired position and re insert the seat height adjustment pin Photo 4 Replace seat and check that all parts are secure To make it easy to get on and off of the scooter the seat can swivel 3602 and lock into 4 positions Simply lift the lever under the seat and rotate the seat round transported Photo 4 16 Iss 4 Safety warning and user guidance The width of the armrests can be adjusted by
27. o connect disconnect cable plugs To disassemble the scooter for transport To remove install batteries To adjust the seat height DO NOT stand on any of the body panels only the footboard DO NOT stand on the scooter seat DO NOT attempt to transfer into or out of the scooter seat without first checking that it is LOCKED into position Attempting unsafe transfers can result in bodily injury and or damage DO NOT drive your scooter if the seat is not LOCKED in the FORWARD position The seat must be secured in the FORWARD facing position BEFORE and DURING operation of the scooter Attempting to operate the scooter with the seat not secured in the front facing position could result in damage and or bodily injury DO NOT operate the scooter without ensuring that the Tiller is properly adjusted and secured After making any adjustment to the Tiller position you must check that the Tiller is locked and secured into position BEFORE driving To check gently push and pull the Tiller to make sure it is secured An unsecured Tiller could result in damage and or bodily injury DO NOT attempt to climb ascend or descend ramps greater than 9 degrees or transverse slopes with a gradient greater than 9 degrees When negotiating ramps or inclines if the throttle lever is released a roll back will occur In FORWARD motion the scooter will ROLLBACK approximately 30cms 1ft before the brake engages In REVERSE motion the scooter
28. of a consumable nature will not generally be covered during the normal warranty period unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect These items include amongst others upholstery tyres inner tubes batteries and other similar parts SUNRISE MEDICAL Sunrise Medical Limited Sunrise Business Park High Street Wollaston West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E mail sunmail sunmed co uk www sunrisemedical co uk ol e gt 7 The above warranty conditions apply to all scooter parts for models purchased at full retail price 8 Under normal circumstances no responsibility will be accepted where the scooter has required repair or replacement as a direct result of i The scooter or part not having been maintained in accordance with the manufacturers recommendations where such exist Or failing to use only the specified original equipment parts ii The scooter or part having been damaged by neglect accident or improper use The scooter or part having been altered from the manufacturers specifications or repairs having been attempted prior to the Service Agent being notified Please keep a note of your local Service Agent s address and telephone number in the space provided In the event of a breakdown contact them and try to give all relevant details so they can help you quickly The
29. rs Leftturn Wiring Right turn Up down slope Noise Over obstacle Connections Brake Parking brake where fitted Brushes Chassis List items repaired adjusted Condition Steering Dealer stamp Date Dealer stamp Date Iss 4 Dealer stamp Date Dealer stamp Date Specifications PARAMETER LENGTH REAR WIDTH MAX USER WEIGHT BATTERY PACK MAX SAFE ANGLE TURN RADIUS SEAT BASE HEIGHT MAX SPEED WHEEL SIZE FRONT WHEEL SIZE REAR RANGE OVERALL WEIGHT HEAVIEST PART STERLING SS Pearl 40 5 103cm 22 56cm 300Ibs 21st 136kg 21AH 8 at max user weight 46 117cm 12 17 30cm 43cm 4 mph 6 kph 7 5 19cm 8 5 21 5cm 15m 24km 114lbs 5280 inc batteries 35lbs 16kg 32 Iss 4 Trouble Shooting Guide SYMPTOM POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long Charge batteries for eight hours enough or more Batteries weak and cannot hold Replace battery pack charge Battery pack not Battery pack fault Replace battery pack charging Charge fault Replace charger Charger loom or plug damaged Contact local mobility dealer Loose connection Check plugs and looms No output from wall outlet Try a wall socket in a different room Fuse in charger mains plug blown Unplug from wall amp change fuse Button on battery pack has popped Switch off and press b
30. ry pack on first and then the scooter There is also a fuse fitted in the mains plug of the battery charger if this blows switch off at the mains and replace the blown fuse with a new fuse of the same value 5 580863 28 Iss 4 Batteries and charging The 3 Amp off board battery charger has a status indicator which tells you when your battery pack is fully charged Photo 11 There are three 3 possible indications 1 OFF Not connected fault 2 RED Power On 3 GREEN Fully charged 4 FLASHING GREEN Charging Please note that the scooter has a safety circuit to prevent it from being driven off during charging If your scooter fails to respond to normal control after a charging period please check that the battery charger has been completely disconnected from the scooter New batteries must always be charged for 12 hours BEFORE first use To charge off board ensure that the battery packs are connected together Photo 1 To charge on board ensure that the battery packs are connected together Photo 2 3 WARNING NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES DON T TOUCH BATTERY PACK TERMINALS WITH METAL OBJECTS REMOVE METALLIC JEWELLERY WHEN WORKING WITH BATTERIES WEAR GLOVES AND GOGGLES IF MOVING LEAKING BATTERIES REPLACE DAMAGED OR LEAKING BATTERIES IMMEDIATELY ONLY USE APPROVED REPLACEMENT BATTERIES Photo 1 Iss 4 29 Routine maintenance The following table give
31. s an indication as to when routine maintenance checks should be made There is no service manual available Maintenance fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated Annually The checks below can be carried out by the user 111 e o 111 ojejo 11111 l H i Ae amem OT E 1 Battery charge check Look at battery charge indicator on tiller before use to ensure batteries are fully charged Inspection of connectors Fig C Remove rear panel where fitted and ensure all connectors are secure Wipe over with a damp cloth Use only a damp soft cloth and mild detergent on panels tiller and seat Check tyres Each tyre should be free of debris oil deep cuts or distortion Long overnight battery charge Please ensure that the batteries are charged for a minimum of 8 hours Check tyres for wear See Fig A and Fig B Look at the tyres to ensure that the tread is visible and continuous The checks below must be carried out by an authorised Sunrise dealer Seat swivel seat slide where fitted Inspection of wiring for chafing and wear Battery pack terminals Clean and protect with petroleum jelly Ensure parking brake where fitted is correctly adjusted Check stabiliser wheels for wear Inspect motor brushes Full service by dealer Fig B Fig C When storing your scooter for long periods Note Wheels s
32. sported in any type of vehicle when seated in the scooter At this time there are no approved Tie down Systems for the transportation of a user in ANY moving vehicle whilst seated on a scooter It is the opinion of Sunrise Medical that users of mobility scooters should be transferred into the appropriate vehicle seating system and use should be made of the restraints available to the auto industry Sunrise Medical DO NOT RECOMMEND any mobility scooter tie down system at this time STERLING 4 Iss 4 GENERAL WARNINGS PERSONAL amp OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents dealers who are totally conversant with the process They must also fully understand the user s capabilities and the user s ability to operate the scooter safely Incorrect settings may cause injury or damage to the user bystanders the scooter and or nearby property To determine personal mobility limitations practice combinations of bending reaching mount and dismount techniques whilst in the presence of a healthcare professional Practice the above techniques BEFORE actively using the scooter For users with balance problems practice the above techniques with the aid of an assistant in the presence of a healthcare professional DO NOT attempt to pick up objects that cause you to shift your weight in the seat or require you to bend excessively in any direction Such action ma
33. the battery pack off 22 Iss 4 Guidance for safe operation and use Your scooter is not capable of When using your scooter on the mounting and dismounting kerbs footpath always be aware of and other obstacles Always use pedestrians and situations which pedestrian crossings or drop might require extra care For downs Be aware that some drop example young children and pets downs may be entrances to Remember especially when driving driveways Use caution if this is the in public places to drive with caution case and regard for others at all times When manoeuvring in confined Remember before crossing the areas including shops ensure the road drive forwards and position the scooter at 90 to the road minimum speed is selected If you Stopping about 30 60cm 1 2 leave your scooter outside a shop feet away from the edge of the ensure that it does not obstruct footpath Check that it is clear to pedestrians or vehicular access and cross Select a medium to high remember to switch it off for safety speed setting and when safe to do so drive across without stopping Note Heavier users will require higher speed settings Note Low speed settings are recommended when travelling down hill particularly in reverse Also reduce your speed when turning corners The anti tip devices fitted to the scooter must not be removed Care should be taken traversing across a slope Note Do not traverse across the
34. utton back out in Battery charging Faulty batteries Replace battery pack current high Scooter switched on during Turn scooter off charging Battery gauge shows See battery pack not charging See battery pack not charging empty after charging No drive Brake release lever disengaged Engage brake release lever Flat batteries Charge battery pack Scooter or battery pack not Ensure both are switched on switched on Battery pack not engaged properly Check battery pack is clipped into place Scooter in sleep mode Turn key off and on again Charger plugged in Unplug charger Button on battery pack popped out Reset circuit breaker button Disconnected loom or plugs Check all plugs amp looms Motor runs irregularly Control system fault Contact dealer and or noisily Electrical malfunction Contact dealer DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM BATTERY PACK LOOMS PLUGS OR BATTERY CHARGER THE CONTROL SYSTEM IS SAFETY CRITICAL AND THERE ARE NO USER SERVICEABLE PARTS Iss 4 33 CERD STERLING 34 Iss 4 Iss 4 35 TE Iss 4 SUNRISE MEDICAL Sunrise Medical Limited Sunrise Business Park High Street Wollaston West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 eMail sunmail sunmed co uk www sunrisemedical com
35. will ROLLBACK approximately 90cms 3ft before the brake engages Iss 4 7 GERIN GENERAL WARNINGS PERSONAL amp OPERATIONAL GUIDELINES Check that all electrical connections are secure before using your scooter DO NOT under any circumstances disconnect cut extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter DO NOT under any circumstances disconnect cut extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger It is important that your mobility scooter battery charger is connected to a properly installed electrical socket with an earthed outlet Failure to comply with the above requirements could result in a possible SHOCK HAZARD DO NOT use any batteries that are not DEEP CYCLE GEL AGM or SEALED LEAD ACID type Other types of batteries are NOT SUITABLE Please read battery battery charger information before installation This scooter has been tested to ISO 7176 Part 9 Rain Test The test provides the scooter user or their attendant sufficient time to remove the mobility scooter from a rain storm whilst retaining normal operation of the mobility scooter DO NOT operate your mobility scooter during an electrical storm DO NOT leave your mobility scooter in a rain storm of any kind DO NOT use your mobility scooter in a shower or leave it in a damp bathroom or sauna DO NOT l
36. y result in the scooter tipping over or in injury to the person or both DO NOT use an escalator to move the mobility scooter between floors as serious bodily injury could arise from such actions DO NOT drive on the road dual carriageways or motorways DO NOT drive up down or across inclines that have water ice oil or any other slippery substance on the surface Failure to note the above conditions could cause loss of control DO NOT attempt to drive over kerbs or obstacles accept in accordance with kerb climbing instructions where applicable Disregarding this warning could cause the mobility scooter to tip resulting in possible bodily harm DO NOT make sharp turns in forward or reverse at high speeds DO NOT lift the mobility scooter by it s Tiller Seat Body Panels or by any detachable assemblies Always disassemble the scooter into it s stowable parts and then lift each assembly one at a time Iss 4 5 CERTO GENERAL WARNINGS PERSONAL amp OPERATIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so Always be aware of your surroundings DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable parts assemblies are correctly aligned and firmly fixed in place DO NOT use your mobility scooter without the anti tipper wheels attached DO NOT attempt to fit parts accessories or adapters that are not
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