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KVM CONTROL OVER IP

1. Certificate warning shown when connecting via HTTPS SV1110IPEXT It is normal for a warning dialog to be shown when connecting via HTTPS The SSL certificate we use is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority For more details refer to Appendix A About Security Certificate Warnings Don t set LAN and WAN to the same IP Address SV1110IPEXT It doesn t work If you want to use both ports in redundant mode enable the Ethernet bridging option and plug both into the same network The WAN IP address is not used in that configuration E 30 m Appendix A About Security Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do I receive a warning when I access the login screen on the SV1110IPEXT As it redirects to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java client for two different
2. customer site etc In general the Web configuration is far preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to do the configuration However if you wish to use the serial cable method to configure the SV1110IPEXT you can use any typical communication software package UNIX tip cu kermit minicom Windows HyperTerminal kermit Using a DB9 male to female straight through not null modem connect the end of the cable with the male connector to the DCE Serial port on the rear panel of the SV111O0IPEXT Connect the end with the female m 10 connector to the serial port on the computer you are using to configure the unit Configure the terminal software with 8N1 settings xX 21x COMS Properties Port Settings Connection speed 115200 bps No of bits 8 a aa Parity None D KVMIP Test Change Icon Stop bits 1 Country region Enter the area code without the long distance prefix Bits per second RREZAUN 7 Data bits 8 v a de ue O C Phone number a Connect using COMS Stop bits fo Flow control Hardware Restore Defaults Configure A sample HyperTerminal configuration Configuring the SV1110IPEXT Using the Web Interface The Web interface is the most intuitive way to configure the SVIIIOIPEXT It also offers a Java based VNC client that you can use to control the host computer from a re
3. local user id to be the same as the userid on the system Use a command like this vneviewer bgr233 tunnel 10 0 0 34 22 Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC datastream so that it is effectively laid over the existing video These menus allow you to control the many features of the SV1110IPEXT without resorting to the web interface or a custom client Welcome Window StarTech com You are connected to SVLLLOIPEAT Encrypted with none Press F7 twice quickly to enter the menu system E 22 When you initially connect to the system a window similar to the one above will be shown This tells you which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons We call this feature the bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Here is a snapshot of what it may look like There will be slight differences based on optional features and system configuration Starting from the left side of the Bribar each feature and its function is outlined below Gates aN 8 Bandwidth Indicates cur
4. master password Security Profile Administrator Password This menu allows you to This is the administrator or root superuser password You must have used it to configure a number of get here Senne including The administrator s password can be changed here However the user name for changing the default this account cannot be changed The system will accept either root admin or password for admin administrator as the name of this account Add or change other user accounts here recommended Read and consider the comments and Admin password o Set master password instructions on this menu before making any changes as changing these features could make the unit inaccessible through Web configuration i e due to firewall filtering Note that any password changes you make will have to be entered in duplicate to reduce the chance of error RADIUS authentication setup RADIUS Configuration Use RADIUS for login purposes Servers The RADIUS server requires the IP address the UDP port number 1812 default om 1645 and the shared secret Each of these servers will be tried in order until a valid Access Accept or Access Reject message is The shared secret 1S used to encrypt received Use zero in the IP address to disable a server communications and corresponds to a RSR cee Ge A A shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purpo
5. KVM Control Over IP Remote client or client computer refers to the PCs connected to the KVMs that are used to access the host computer D Installation This section will guide you through the hardware installation of your SV831DI or SV1631DI Please read through this section carefully and complete each step in the order listed Keyboard Mouse Monitor SV1110IPEXT Managed computers amp Ww STATUS LEDs DTE Serial Local Keyboard Local Mouse Video Out Wee MM oe mm i Video IN Host Keyboard Host Mouse LAN WAN R Port DEC Serial DC in DC in 2 FRONT Ultra thin 3 in 1 KVM cables Console PC8 PC7 PC6 PC5 PC4 PC3 PC2 PCI w W W WV W W V WW Ww 00 00 00 600 600 00 600 6006 Oe Integrated KVM Cable 1 Make sure all computers and devices are powered off 2 Attach each of your managed computers to your StarView KVM switch using the ultra thin 3 in 1 KVM cables Use the 3 in 1 cables to connect one of the PC ports on the back of the switch to the computer s keyboard mouse and video ports For information on cascading your KVM see Cascade Configuration 3 Attach your KVM switch to the SV1110IPEXT with the integrated KVM cable Plug the male video connector blue into the Console monitor port on the KVM switch and plug the female end of the video cable blue into the Video In port on the back of the SV1110IPEXT Plug the keyboard purple and m
6. Slave the number at the left of the triangle mark shows the number of ports the Slave has 1 e 8 for SV831D lt ENTER gt key brings you one level down and another screen pops up listing the names of the computers on that Slave The name of the Slave will be shown at the upper right corner of the OSD menu It is useful to group computers and still be able to see the group name An eye mark to the right of a name indicating the computer is selected to be monitored in Scan mode In OSD this mark can be switched on or off by function key lt F2 gt Press lt ESCAPE gt key to exit OSD and to return to the selected computer the computer name is also shown on the screen Function key lt F1 gt To edit name entry of a computer or a Slave First use the lt UP gt and lt DOWN gt arrow keys to highlight a channel then press lt F1 gt followed by name entry Valid characters are A to Z 0 to 9 and the dash character Lowercase letters are converted to uppercase ones Press lt BACKSPACE gt to delete a letter one at atime Non volatile memory stores all name entries until you change even if the unit is powered down Function key lt F2 gt To switch the eye mark of a computer on or off First use the lt UP gt and lt DOWN gt arrow keys to highlight it then press lt F2 gt to switch its eye mark on or off If Scan Type is Ready PC Eye only the power on and eye mark selected computers will be displayed sequentially in Scan mode Func
7. reasons First the CA that has issued the certificate on StarTech com s behalf may not yet be recognized as a trusted source by the computer you are using to access the SV1100IPEXT Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in any way nor does it make the SV1110IPEXT any more vulnerable to outside attacks Can I prevent the warning from occurring Yes You have two options that may prevent the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if that option is selected Second if you install the certificate from the SV1110IPEXT onto the host computer see below and if the unit is configured with a domain name ending in com net org gov edu us ca uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Installing the new certificate The following is a demonstration of how to install the certificate from the SV1110IPEXT onto your local computer 1 Open your Web browser and go to the SV1110IPEXT login screen Click the update security certificate link 2 When prompted choose Open 3 A Window will appear that offers information about the certificate Click Install C
8. to the latest Version available over the main FPGA is upgraded separately and Internet The appropriate file will be downloaded and installed automatically if Re possible has its own Get latest button This file is r rade to lates unique for each unit so it must be done RE in this manner If you have multiple units to upgrade you may choose the Get latest version button that will not attempt to upgrade the unit directly but will instead fetch the required file This file can be uploaded to multiple units manually Manual Upload Enter the name of the firmware file that you received from StarTech com into the field provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade e Do NOT turn off power to unit before this operation completes successfully It may take several minutes to write to flash memory e The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases e Wait at least two minutes after pressing Start Do not assume the upload did not work There is no status indicator bar to show the progress of the upload The upload could simply be slow e Each file that is distributed upgrades a different component of the system Therefore be sure to apply all files you are given as part of an upgrade The system k
9. 3 Netmask 255 255 255 0 Gateway 192 168 1 254 Broadcast 192 168 1 255 Ethernet bridge Disabled Machine name noname Commands press one key then Enter Disable DHCP and use fixed IP address Set IP address Set netmask Set default gateway Set broadcast address optional Set IP address WAN Set netmask WAN Set default gateway WAN Set broadcast address WAN optional Ethernet bridging enable or disable Change machine name DHCP client name Reset disable firewall TCP ports SNMP RADIUS Reset everything to factory defaults Change system admin password Send ICMP ping packets testing purposes Show TCP IP ports and servers enabled Revert to current settings undo changes Commit changes to configuration Sdwvw nate gt These values ignored due to DHCP Choice Accessing the VNC Interface There are three ways to communicate with the KVM control over IP module in order to control the host computer E 20 e Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control e Native VNC client There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients SSH access By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection and encr
10. 6 T cnica SPSCIICAT ONS ne NN de nn ana 37 i R e1 a gicerz bes 0 8 Le a ammeere ane mre terete a cn on Chan Dino oO OO Le 39 Wace laos aie gl aice n garcidl ea eeeaee eeeene ee nner anal ete en D ont tit ate 39 Regulatory Compliance Statements 39 NOTE Due to firmware upgrades the information in this Instruction Guide may not be identical to what you see on your screen Check www startech com for firmware upgrades or contact us if you encounter any difficulties June 23 2004 ee gt HE Introduction Thank you for purchasing a StarTech com KVM switch with remote IP access Perfect for mission critical server rooms or datacenters the SV431DI SV831DI and SV1631DI are all in one solutions for effective and efficient network management The rock solid reliable KVM switch allows you to monitor and control multiple servers from one location And thanks to KVM Control over IP that location can be anywhere in the world You will soon be able to view control and even reboot your servers from any location connected to the Internet The innovative ultra thin 3 in 1 KVM cables make installation easy while keeping your server room free of cable clutter With a range of security and expandability features to suit your network the SV431DI SV831DI and SV1631DI are the complete professional solution for network server administrators Features KVM Switch SV431D SV831D SV1631D e Hot pluggable to al
11. EXT by using the rest to factory setting from the serial terminal interface menu Using the factory restore button will delete all your configurations and restore the device back to the factory defaults You will have to go through the initial setup procedure again Video response is slow to respond or erratic e Verify that the managed host computer video configuration is set to a supported resolution and refresh rate Optimum video resolution is 1024 x 768 75Hz For a list of supported video resolutions and refresh rates see the Technical Specifications Video displays pink screen e Verify that the managed host computer is turned on e Verify that the video refresh rate on the managed host is set to 85Hz or lower e Re establish video communication using power on reset e Reboot the managed host computer as needed Mouse pointer or mouse buttons slow to respond or erratic e Re sync the mouse using the left click or moving it across the screen several times for at least five seconds Mouse pointer is out of sync with local mouse dot e Verify that the managed host computer mouse acceleration is turned off See Mouse Acceleration Can t communicate with the SV1110IPEXT after power on reset or new installation e Wait 10 seconds after resetting before attempting to access the device e Ensure that the correct IP address has been entered in the browser e If you have performed a factory default restore the IP ad
12. Ethernet Port DHCP 192 168 22 4 Service Description Default CurrentPort ssh Secure Shell 22 e http Web redirector to https 80 snmp SNMP Agent UDP 161 https SSL Encrypted web control 443 vnc VNC RFB Protocol Server 5900 vnes SSL tunnelled VNC 15900 Securely logs you out from your Web session on the SVIIIOIPEXT Using the Terminal Interface via Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the SV1110IPEXT While not intended to be a substitute for the Web interface it does allow you to configure some of the same functions The menu list below describes the options that can be modified through the terminal interface Note that you must use the W option to confirm any changes you make before restarting the unit or the changes will not take effect There is no restart option available from the command line power the unit off and on again manually to restart the unit in the new configuration NOTE This interface is used to set network parameters and perform certain recovery procedures but the majority of setup and configuration can only be done using the web interface Primary Ethernet Port LAN 00 0e c5 00 08 1a DHCP is enabled Current lease information IP Address 192 168 22 4 Netmask 255 255 255 0 Gateway 192 168 22 1 Broadcast 192 168 22 255 Secondary Ethernet Port WAN 00 0e c5 00 08 1b IP Address 192 168 1 12
13. HCP Lease Information E noname 192 168 22 4 192 168 1 123 Admin Setup Microsoft Internet Explorer 8 x Fie Edit View Favorites ools Back x d Search Favorites a Media 2 s E xl gt Go Links Address https 192 168 22 4 nph the cgi admin html noname 192 168 22 4 192 168 1 123 renon MA Server Remote Control from Startech com Setup and Administration Links Network configuration IP address netmask etc Setup compatiblity with host system extern KVM external power bar Port numbers to be used for different services SNMP agent setup and configuration Debug network setup values and routing Security policy internal firewall and master password RADIUS authentication setup User accounts add delete and change passwords This box provides detailed information about the IP lease that the unit has obtained from the DHCP server IP Addresses and Routing This table allows you to assign IP information for the LAN and WAN ports separately If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup If Ethernet Bridging is enabled see below the WAN port Network Configuration Please note You are viewing this page over the network so these values are probably very close to what you want Make changes here with great caution View debug current network setup values here Dynamic Host Configuration Proto
14. KVM CONTROL OVER IP Module 9V431DI V831DI SV1631DI Instruction Guide Actual product may vary from photo The Professionals Source For Hard to Find Computer Parts Table of Contents WALFOGU Cll OM aise eo nn cd un 3 IS TANTO MM SR et en ne den en co be 5 Usma YOUr KVM CONTOl OVER IP sisri 6 Required Cables and Hardware cccsccsccsecceeceeseeeteeeesetseseeenaes 6 Disabling Mouse Acceleration on the Host Computer T Configuration Methods Explained 8 Accessing Web Configuration Using DHCP 8 Accessing Web Configuration Using Static IP 9 Accessing Terminal Configuration Using a Serial Cable 9 Contiguring the SVTITTOIPEX Thermen 10 Using the Web Interface seee 10 Using the Terminal Interface via Serial Port 18 Accessing the VNC Interface 19 VVED IMAGES ne ee ee en 20 Native VNG INNICO bone 20 SSH Tunnel with Native VNC Client 21 CSI MIS VNC MEN S SR Sn due 21 Getting Peak Performance Vs 27 SING YOUR M SWVC IN ESS a nus 28 Cascade COnnnouration ss ne A nn 28 Optional Rack Mount Accessories 28 E 2 CE Operating Your KVMISMIICN Ra ER TT 29 PUSHIBUAONS aren Oo ce 29 CSD OPEO S RS ARR nn on D Ode 29 HOKEY COMMANA S 2 Ronan Gb oo Oh 32 TOUBISSMOOUMG Hate SR RS Ase D ee TS D On 34 Appendix A About Security Certificate Warnings 3
15. Warranty Information This product is backed by a one year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability to StarTech com Ltd or its officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you NOTE The associated software contains encryption technology subject to the U S Export Administration Regulations and other U S law and may not be exported or re exported to certain countries or to persons or entities prohibited from receiving U S exports including Denied Parties entities on the Bureau of Export Administration Entity List and Specially Designated Nati
16. a test pattern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer Do not allow scaling cropping or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute If the system cannot find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important to do this operation in 24 bit or 32 bit color video mode i e truecolor Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be optimum and usually it won t be able to find the test pattern Sampling Phase does not normally need to be used since our system tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter controls the advanced video filtering of our system Unlike other filtering algorithms our noise filter will only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual ar
17. ammable scan pattern Yes Yes Yes Cable length max 100 ft 30m 100 ft 30m 100 ft 30m VGA 1600x1220 DDC2B 1600x1220 DDC2B 1600x1220 DDC2B Computer Keyboard PS 2 PS 2 PS 2 Mouse PS 2 PS 2 PS 2 Monitor HD DB 15 male HD DB 15 male HD DB 15 male Console Keyboard PS 2 PS 2 PS 2 Mouse PS 2 PS 2 PS 2 Monitor HD DB 15 female HD DB 15 female HD DB 15 female Dimensions 8 63 x 5 13 x 1 75 725 8 725 1 75 VI29 3 75 3 35 Power Supply min 219 x 129 x 44mm 9V DC 600 mA 438 x 184x 44mm 438 x 222 x 89mm 9V DC 600mA 9V DC 600mA Technical Support The following technical resources are available for this StarTech com product On line help We are constantly adding new information to the Tech Support section of our web site To access this page click the Tech Support link on our homepage www startech com In the tech support section there are a number of options that can provide assistance with this product Knowledge Base This tool allows you to search for answers to common issues using key words that describe the product and your issue FAQ This tool provides quick answers to the top questions asked by our customers Downloads This selection takes you to our driver download page where you can find the latest drivers for this product Call StarTech com tech support for help USA Canada 1 800 265 1844 UK Ireland Europe 00 800 7827 8324 Support hours Monday to Friday 8 30AM to 6 00PM EST except holidays
18. ating system installed on the host computer Windows 98 1 From the Control Panel click on Mouse 2 From Mouse Properties click on Motion tab 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows 2000 1 From the Control Panel Click on Mouse 2 From Mouse Properties click on Motion tab 3 Make sure that the Pointer speed bar is centered and Acceleration is set to None Windows XP and Windows Server 2003 1 Go to Pointer Options and turn off Enhance Pointer Precision 2 Make sure that the Pointer speed bar is centered Linux Unix and X Windows 1 Add this command to your xinitrc xsession or other startup script xset m 0 0 0 E G RE Configuration Methods Explained The SV1110IPEXT offers three distinct methods for configuring the unit for your network The method that will work best for you will depend on your level of experience and your specific network configuration Accessing Web Configuration Using DHCP This method requires that your network implement DHCP Dynamic Host Configuration Protocol usually on a server or network access device such as a router that dynamically allows devices to join the network without pre configuration It also assumes that you will have easy access to your network s DHCP log since you will need to know the IP address of the unit to complete the configuration over your Web browser If you are unsure of how to access your network s DHCP log co
19. ault values for the WAN port configured at the factory IP Address 192 168 1 123 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 254 Broadcast 192 168 1 255 To access the Web configuration for this product you will need to configure the workstation you are using to the same subnet 255 255 255 0 and also assign it a valid IP address For details on how to change the IP address of your computer if necessary consult your documentation or System Administrator for assistance NOTE It is advisable to verify whether another device on your network is using the same IP address as the SV1110IPEXT before connecting it to the network to avoid a conflict Should an IP address conflict occur with another device on the network power off the conflicting device or assign it another IP address before continuing the installation NOTE Not all IP addresses are valid for a given subnet If you are required to change your subnet and therefore IP address to configure the unit be sure the IP address you choose is within the allowable range for the 255 255 255 0 subnet Once your computer is configured to the same subnet as the SV1110IPEXT you can use the IP address 192 168 1 123 to access the Web configuration system Accessing Terminal Configuration Using a Serial Cable Configuring the SV1110IPEXT using a serial cable is the best choice if you need to pre configure the unit before attaching it to a network i e when sending to a branch office
20. ce you locate the MAC address of your unit in the DHCP log you can match it to its leased IP address and proceed with the Web configuration ee NOTE Once you have located the IP address of the SV1110IPEXT and wish to proceed with the Web configuration do not power off the unit or your DHCP server since the KVM might lease a different IP address Should this happen re examine the DHCP log to verify the IP address again NOTE DCHP functionality is not affected if you also connected the WAN port on the SV1100IPEXT to your network see below Accessing Web Configuration Using Static IP Since some networks rely on static IP addresses every device has a pre configured IP address that does not change the DHCP access method described above is not applicable in those situations To accommodate this type of installation the WAN port on the rear panel of the SV1110IPEXT is factory configured with its own IP address NOTE If you connected the LAN port on the rear panel of the unit to your network but did not connect the WAN port you must disconnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation If desired you can return the cable to the LAN port if you configure it with a static IP address during the configuration process If you have connected both the LAN and WAN ports on the KVM to your network you may proceed with a static IP Web configuration The following are the def
21. ces the wiring and number of Ethernet ports required Alternatively you may connect both the WAN and LAN separately configured Using ports to the same logical network through redundant Ethernet switches If one switch fails the other will be used DHCP with Bridging increases When bridging is enabled both ports share the same configuration DHCP or static IP addresses and the boot time because the 802 1d WAN port may not be separately configured Using DHCP with Bridging increases boot time because the 802 1d STP algorithm must finish before DHCP broadcast can go out STP algorithm must finish before the DHCP broadcast can go out To change this setting select either Enabled or Disabled from the drop down menu and click Commit and Apply Bridge LAN and WAN ports together Setup compatibility with host system external KVM external power bar This menu offers features that may offer enhanced functionality with certain KVM and power products These can be left at their default values in many situations Port numbers to be used for different services Takes you to the Ports menu see below SNMP agent setup and configuration This menu allows you to configure the SV1110IPEXT so it can be recognized and managed using industry standard Simple Network Management Protocol software Debug network setup values and routing Takes you to the Status menu see below Security policy internal firewall and
22. col DHCP Automatic network configuration using DHCP is Current DHCP lease information router 192 168 22 1 subnet 255 255 255 0 dhcptype 5 interface eth0 Siaddr 192 168 22 1 m 12 will use the same settings as the LAN IP Addresses and Routin port and any changes will not affect the setup for that port Adjusting the setting LAN values will only be used if DHCP is disabled for the WAN port allows you greater The secondary port WAN port does not support DHCP and requires static IP control over how the SV1110IPEXT is address configuration configured for access from outside the Default GatewaY Broadcast or local network particularly if a firewall Port IP Address Subnet mask Cor 00 0 0 for ave blank or proxy is in use RUN 222 168 1 123 255 255 255 0 _ Domain Name Server optional This section allows you to specify DNS Domain Name Server optional servers and the default DNS domain DNS Servers example 10 0 0 123 10 2 3 34 192 168 22 1 suffix in use on the network If DHCP is enabled some of these values may be Default DNS domain suffix example startech com supplied automatically Commit Network Changes Commit Network Changes Clicking the Commit button applies any D Click here to reconfigure network settings immediately changes made on the page to the configuration but leaves the old settings active until the next time the unit restarts Clicking Make changes effective now applie
23. dress has been reset to 192 168 1 254 e Ifyou are operating behind a firewall make sure that all the appropriate ports have been opened No OSD screen e Make sure monitor cables are firmly connected e Make sure you are using a Multisync monitor Master Slave does not work or there is a double OSD e Make sure that the slave s Console port is connected to one of the Master s PC ports e Perform a KVM Reset The Up and Down arrows don t work in manual scan mode e Check the Scan Type from the OSD menu and make sure you have selected the proper computers Auto Scan does not work the Star View beeps and the indicators flash red e Make sure more than one computer is turned on Auto Scan only works with powered on computers e Check the Scan Type from the OSD menu and make sure you have selected the proper computers e Press the Left Control key twice to abort the Auto Scan OSD menu is not in the proper position e The OSD menu has a fixed resolution and its size varies depending on the monitor Use lt F4 gt More Position from the OSD menu to move the OSD menu to a different location Cannot select a computer connected to a Slave e Make sure that the Slave s Console port is connected to one of the Master s PC ports e Only ports PCI to PC8 can be connected to Slaves even if the Master KVM has 16 PC ports e Only one level of Slave KVMs is allowed Forgotten master password SVIIIOIPEXT You can reset the master passwo
24. e could ham your computer if it contains e malicious code Yes No J The import was successful H Would you like to open the file or save it to your computer E Open Save Cancel More Info i 3 18 2003 to 3 18 203 lt Back Cancel Valid from 3 18 2003 to 3 18 2035 Install Certificate OK Technical Specifications KVM over IP SV1110IPEXT Maximum supported video mode 1600x1200 85Hz Standard video modes supported 640x400 85Hz 720x400 85Hz 640x480 60Hz 640x480 72Hz 640x480 75Hz 640x480 85Hz 800x600 56Hz 800x600 60Hz 800x600 72Hz 800x600 75Hz 800x600 85Hz 1024x768 60Hz 1024x768 70Hz 1024x768 75Hz 1024x768 85Hz 1152x864 75Hz 1280x960 60Hz 1280x960 85Hz 1280x1024 60Hz 1280x1024 75Hz 1280x1024 85Hz 1600x1200 60Hz 1600x1200 65Hz 1600x1200 70Hz 1600x1200 75Hz 1600x1200 85Hz 15 watts 12 VDC 1 2A Input Connectors Video In PS 2 Keyboard PS 2 Mouse USB LAN RJ 45 WAN RJ 45 R Port RJ11 DB9 RS 232 Female DC in 2 with redundancy Regulatory Certifications FCC Class A CE SSH Secure Shell May be used to securely tunnel VNC and HTTP protocols HTTP Web redirector to HTTPS Convenience server to redirect all web traffic to encrypted port Clear text HTTP is not supported SNMP SNMP Agent UDP Allows integration with existing SNMP network management systems E 33 Secure control and management of the device a
25. erence between the modes but there can be a noticeable difference in speed and smoothness Mouse Resync Resynchronizes the mouse pointer so that the local and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working USB Replug Simulates unplugging the USB connector and then plugging it back in If the host is confused or having trouble with USB this button may be used to restore it Take Control When multiple users are connected to the same system use this button to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth E 24 Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjust does not provide a good quality picture See section below VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the Control Alt Delete See section below Disk Ctrl Emulated USB disk control submenu Shows status of floppy Ramdisk or CD ROM and p
26. ermits easy insertion or eject See section below KVM Menu Simply generates the key sequence Scroll Lock and Scroll Lock Space This sequence is used to startup the on screen menu for a number of enterprise class KVM switches When these conventional KVM switches are combined with the KVM control over IP module this key makes accessing their built in menu easier especially from the Java client which does not support the Scroll Lock key This button will only be shown when an external KVM has been enabled via the web interface Bribar Closes or reopens the Bribar window along the bottom of the screen VirtKeys Menu Here is a snapshot of the Virtual Keys window VirtKeys ESC EH Menu Ctr l Alt Del Prtsen Ctrl PrtSen Alt PrtSen cr T t Prt Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples e Ctrl Alt F4 Use L Ctrl then L Alt in the Toggles area The
27. ertificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 A confirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK 2 xi load x 11 Fle Download gt mes p Some files can ham your computer ff the file information below rs RER 4 looks suspicious or you do not fully trust the source do not open or BEERS CENES DE SYRIE ors Wie er eee Certificate Information save this file le d Windows can automatically select a certificate store or you can specify a location for y A Do you want to ADD the following certificate to the Root Store sand per nn a mass rs ile name dmtz ca cer this certifica ifica Automatically select the certificate store based on the type of certificate Subject ca dmtz com DMTZ CA DMTZ Root CA no trust implied Digital Multitools Inc Richmond Hill Ontario Gi Authorities store Z Issuer Self Issued File type Security Certificate Place all certificates in the following store Time Validity Tuesday March 18 2003 through Sunday March 18 2035 Serial Number 00 From 192 168 22 4 Thumbprint shal ABBOFF39 ES7ECSCC 85509844 86603826 DFASFS62 Certificate Import Wiz xj Thumbprint md5 EESC 1409 7DF0043A 40433946 022529C8 s A This type of fil
28. gh density floppy and will typically be assigned a drive letter of B The capacity is limited to 1 44 megabytes in this mode The purpose of supporting floppy mode is to permit the use of floppy disk images generated by other systems For example the flash BIOS upgrade process is performed E O with a special floppy and is bootable You can transfer bits from that floppy to the SV1110IPEXT use the upload disk image form Now you can boot from the special floppy In addition emergency repair disks are often restricted to floppies RAM disk mode Choose the Format as ramdisk button to This system is able to emulate three different types of disks Different operating systems and different switch to RAM disk BIOS es will treat each of these types of disks differently mode This mode is ee 1 44M Floppy Ramdisk il CD ROM intended to facilitate simple data transfer Format disk to be blank MS DOS P Format disk to be Windows ram disk with a size of Use CD ROM image between the remote user blank MS DOS eight megabytes This ramdisk can to emulate a CD ROM Windows 1 44Meg hold more data than a standard floppy drive Set URL with and the host computer It floppy disk and is seen by the host as a general data to use below removable disk not a floppy drive will be recognized by near rose ane Windows as an eight CD ROM ISO Image megabyte removable Enter a URL and click to test using this CD ROM image as t
29. he data disk and assigned a drive letter You can easily You will need a copy of the CD ROM contents that you want to emulate as a so called ISO file This is a fil byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a drag and drop ues up to web server which is accessible by this system When this is enabled the host will see a USB CD ROM drive SMB in size to this attached instead of a floppy drive or ramdisk device In Windows Requirements Example URL http 216 222 201 15 iso freedos iso or explorer oe ee choose http example startech com 8080 disks windows iso Ry a 1 Data must be hosted on a web server that this device can access directly preferably on the same LAN the Eject ROIS An image of a bootable CD ROM disk can be used by the BIOS to boot an operating system make the data available The image file itself may be any size but it will typically be less than 700 megabytes Normally this file will be an ISO image an ISO 9660 file system but any disk image may be used to the remote users Web server must support byte ranges Persistent connections are used if available and this greatly improves performance Read only access is provided writing is not supported Reading files from disk On the File Transfer menu make sure the disk is ejected then choose the Browse files link A web page will be generated that shows the root directory on the disk You can d
30. he keyboard Selecting a Computer To select a computer by hot key command you must know its channel address which is determined by the StarView connection For a computer connected to a Master its address is represented by the PC port label 1 8 or A H For a computer connected to a Slave two characters represent its address The first character is the channel address of the Master unit 1 8 and the second one is the channel address of the Slave 1 8 or A H Please note that only Master s PC 1 PC 8 ports can be connected to a Slave left Ctrl left Ctrl 7 selects a computer connected to port 7 of the Master left Ctrl left Ctrl 6 C selects a computer connected to port C of a Slave connected to port 6 of the Master Auto Scan To start Auto Scan automatically scan power on computers one by one at a fixed interval left Ctrl left Ctrl F1 When Auto Scan detects any keyboard or mouse activity it suspends the scanning till activity stops it then resumes with the next computer in sequence The length of the Auto Scan interval Scan Rate is adjustable To abort the Auto Scan mode press the left Ctrl key twice Note Scan Type determines whether eye mark is necessary during Auto Scan Manual Scan enables you to manually switch back and forth between power on computers left Ctrl left Ctrl F2 Press the up or down arrow to select the previous or the next computer in sequence And press any other key to abort the Manua
31. ing Delete permanently removes the user from the system If you enter values for a user that does not already exist under Edit User Details the system will create that user for you when you click Record changes If the user already exists you will change the password for that user Firmware and flash memory management The firmware on the KVM control over IP is field upgradeable To upgrade to another version login as admin Auto Self Upgrade The KVM control over IP module includes an innovative feature allowing Component _ Version Release the unit to upgrade itself over the System firmware Thu May 6 13 27 04 EDT 2004 CGI Component 04 18 4132156 Internet Simply click on the button Linux Kernel Linux version 2 4 20 pre7 130 Mon Mar 8 09 37 36 EST labeled Upgrade to Latest and the 2004 1 12 Upgrade module will go out to the Internet and System FPGA Ere download the latest version of the system nc 00000007 ENT SEC MULTI firmware and then install it If the module cannot access the Internet Unit Numbers Se De A tos a Name Value other firewalls then a page will be System serial number 00001037 shown that causes vour browser to Ethernet MAC Address LAN 00 0e c5 00 08 1a y oo Secondary Ethernet MAC Address WAN 00 0e c5 00 08 1b download the required file Save this file to disk and then upload it as described in AUSE Te LE tele the next section Manual Upload The Click here to upgrade system firmware
32. l Scan Note Scan Type determines whether eye mark is necessary during Manual Scan To adjust Scan Rate which sets the duration before switching to the next computer in Auto Scan left Ctrl left Ctrl F3 The StarView sends one to four beeps indicating scan interval of 3 8 15 and 30 seconds respectively To adjust keyboard typematic rate characters sec this setting over rides that of BIOS and any operating system left Ctrl left Ctrl F4 The Star View generates to 4 beeps corresponding to 10 15 20 and 30 characters sec respectively Audio Stick An optional multimedia module can be LINKed to the back of each Star View for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers left Ctrl left Ctrl F5 The StarView generates 1 or 2 beeps corresponding to On and Off respectively E 34 Troubleshooting If you are experiencing trouble with your devices first make sure that all cables are connected to their proper ports and are firmly seated You may also want to try resetting the devices by removing and reconnecting the AC Adapter SV1110IPEXT or the KVM Reset button SV831D SV1631D If problems persist you can do a full reset of the SV 1110IP
33. le the R letter will be white Whenever the host reads from the disk the R letter will glow green for a few seconds Whenever the host is writing to the disk the W letter will glow for a few seconds 8M The type of USB disk selected is indicated here In this example it is an eight megabyte Ramdisk The letters Flpy indicate floppy disk and CD indicate emulated CD ROM PS 2 This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively X Click this button to close the Bribar and hide it This can be very useful on a client machine whose screen size is the same as the remote machine No vertical screen space is wasted with the Bribar Use double F7 to start the main menu then click on Bribar to restore the feature Other items If the server s screen is larger than 1024x768 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are duplicated in the Keys menu Main Menu To access the main menu press F7 twice quickly You must press the key twice within one second If you press it once or too slowly then the F7 key s are sent to the host just like any other key This is the only way to get into the menu system if the Bribar is disabled Here is the main menu for a typical system Mai
34. lient v0 9 8 started none user debug udhcpc Sending discover user debug udhcpc Sending select for 192 168 22 4 user info udhcpc Lease of 192 168 22 4 obtained lease time none syslog info System log daemon exiting Download syslog here Clear Log Current Users Username From Service Ae est Login Time Last Active Web 16 minutes 0 seconds 1 admin 192 168 22 3 50333 Web password ago ago Current Connection nis HI IP onnecion om 1 T iy and Was encrvypied with hU4 ML Changes to use the settings the next time the SV1110IPEXT restarts To force the unit to restart immediately click Restart Servers Help Menu Provides a FAQ Frequently Asked Questions listing to assist you with the features and operation of the SVIIIOIPEXT Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the SVI1110IPEXT Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator Logout Network Servers and Their Port Numbers These tables show all network servers running on this machine For security reasons some services may be disabled or moved to non standard ports To disable a service change its port number to zero 0 Valid port numbers range from 1 to 65535 Only a single server can use a particular port number on the same IP address ie all port numbers must be unique in each table below LAN Main
35. low computers to be added or removed without worrying about having to reboot the other connected systems e Keep alive feature draws power from PC keyboard ports if power is lost Switch will continue to operate during power outage even if it loses power retaining mouse control e Rugged all metal chassis for use in harsh environments and space saving cabinets e Designed for guaranteed compatibility with Dell Compaq IBM and HP servers and systems e Compatible with all notebook computers e Compatible with Compaq Alpha systems e Fast switch buttons for each port provide quick access to any connected system e High 1920x1440 resolution capability supports the most demanding applications e On Screen Display OSD feature on some models allows PC selection from an On Screen menu of user defined computer names Built in OSD security keeps unwanted users out e A front panel pushbutton and status lights for each port make PC selection and switch status monitoring fast and easy e Can be cascaded to control up to 16 SV431DD 64 SV831DD or 136 SV1631DI PCs e Each PC name is user definable via the OSD menu e Intelligent scan mode automatically switches through user defined computers scan rate is user selectable via OSD menu e Completely operating system independent No software or drivers required KVM Control Over IP SV1110IPEXT e Users can re boot the hardware access the BIOS have full keyboard and mouse control as if the
36. m the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock or just the CTRL key with no other key This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystem s Java site www java com is an excellent resource to ensure your browser and operating system is up to date Native VNC Client This system implements the VNC protocol so any off the shelf VNC client can be used There are over 17 different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the better VNC clients The best client currently is TightVNC www tightvnc com Binaries are available for Windows Linux MacOS and many versions of Unix Source code for all clients is available there too This version of VNC is being actively developed The authoritative version of VNC is available from RealVNC www realvnc com This source base is the original version of VNC maintained by the original developers of the standard For a commercial supported version of VNC you should consider TridiaVNC www tridiavnc com Their version of VNC is a superset of TightVNC and contains a number of enhancements for use in a larger corporate envi
37. mote location The SV111O0IPEXT supports any industry standard HTML Web browser You can access the Web interface by opening your Web browser and entering the IP address of the SV1110IPEXT you wish to access configure The IP address will be either a the address assigned by your DHCP server as identified in the previous section or b 192 168 1 123 if your network uses static IP addressing The Login Screen Before you can access the Web configuration interface you must enter a user name and password The default username and password as T shipped from the factory is lt 2 Opa yy ete 3 Ss g Address https 192 168 22 4 x E co Links gt username admin with a password of admin NOTE Before the login screen Username appears your Web browser may display a warning about an invalid security certificate This does not affect the security of your data in any way Whenever you are prompted about a certificate security problem by your browser or the Java VNC client always choose the option to continue For more information please consult Appendix A About Security Certificate Warnings A Internet The Home Screen The Home screen serves two functions First it is a place to check the status of the SV1110IPEXT view essential system information and capture screen shots from the host computer Second it is where you can start the integrated Java VNC client to interact with the host compu
38. n Menu denti ea Hostname ebox1 Net Addr 10 0 0 34 Description Peter s favorite testing E box system Location Peters office E me L LT Host power ON Video mode 1024x768 60Hz PS 2 Power In Main Bad Secondary Ok My IP 10 0 0 34 10 1 0 15 Time 4 Feb 2004 14 51 32 40000 Tx rate delay 10 Kbps 1 5ms B W min Java Fast autre Mouse Keyboard P572 Reset USS Replug Es j SS1oN LONMErO Thumbna ls 2 Ez ETS Take control Other The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Here is a guide outlining various fields from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function Identification Fixed text data that is defined by the user from the web interface Intended as an organizational aid Status Current status of the attached system and the status of the module B W Min Avg Max Auto Bandwidth control The white button is the mode the system is currently operating If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual diff
39. n click F4 e To bring up the Start menu under Windows Click the L Windows button at the top left of the above window 25 EE Video Tuning Auto Everything Changes frame 2 50 Picture Positioning Color Offset amp Gain Sampling Phase Current phase 7 32 Noise Filter Filtering 1 Video Tuning Menu This menu is used to fine tune the video picture Use the Auto Everything button to automatically fine tune all three adjustments If the test pattern for Color Offset calibration is not present on the screen then the Color Offset adjustment is skipped Changes frame indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number should be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset is a fine tuning adjustment that requires the use of
40. nd attached system Screen snapshots may be downloaded Integrated Java VNC client with or without encryption allows control from any Java enabled browser Password protected Standardized real time KVM network protocol Compatible with existing VNC client software VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks Eases network setup by fetching IP address and other network settings from a centralized server Allows integration with existing RADIUS servers so that user management can be centralized Supports challenge response authentication using hardware tokens like SecurID and conventional passwords MIT LCS UDP protocol Must be configured via DHCP option HTTPS SSLTLS Encrypted web control VNC VNC RFB Protocol Server VNCS SSL tunneled VNC DHCP Dynamic IP Setup Config RADIUS Centralized authentication SYSLOG System event logging to another system DNS Domain Name Service Converts text name into IP Address Only used in the URL specification needed to emulate a CD ROM Use is optional KVM Switch SV431D SV831D SV1631D SV431D SV831D SV1631D User port number 1 1 1 Computer port number 4 8 16 Cascade control PC number Up to 16 Up to 64 Up to 136 Front panel control 4 8 16 Hot plug and play Yes Yes Yes Hot key control Yes Yes Yes Rack mountable Yes Yes Yes Auto scan interval 3 8 15 30 seconds 3 8 15 30 seconds 3 8 15 30 seconds Progr
41. nows what to do with each file you give it and they are checked for validity before being applied Software Options Upgrade Certain firmware features may be offered separately from the base unit in order to reduce the initial cost for the KVM control over IP module NOTE If you wish to upgrade after the system is in operation go to the Manage Firmware page and scroll down to the section entitled Purchase Options Look for a unique code like the following one 4 C80C B960 1 0 If you provide this code to the technical support department they can give you an unlock code that will open any feature you request Types in the code provided exactly into the area provided and click Submit The new features opened by the code will be enabled immediately but you may need to reboot the unit to begin using certain features Set date and time Allows you to set the unit to local or Universal Coordinated Time GMT Change system identification Provides details about this SV1110IPEXT that will be available to DHCP servers SNMP agents and VNC clients While these values do not affect the operation of the unit they make it easier to manage on the network The File Transfer Screen The SVIIIOIPEXT is able to Current Status emulate a disk driver attached Virtual disk is Ejected to the host via USB Depending Data is Available fi i t will Disk type Floppy on configuration it will appear Size 1 440 KiByies to the host as a floppy dri
42. ntact your System Administrator for details If the unit is powered on and connected to the network via the LAN port on the rear panel it will automatically attempt to lease an IP address using DHCP Before you can begin the configuration process you will need to access the DHCP log from your file server or other device that acts as the DHCP server on the network A simple DHCP log looks similar to the following DHCP Client Log DHCP Client Log View your LAN client s information that are currently linked to the Broadband routers DHCP server Numbers of DHCP Clients 3 ip 192 168 22 3 mac 00 03 93 Di DT 18 name stpcpmi ip 192 168 22 4 mac 00 0E C5 00 0868 1A ip 192 168 22 5 mac 00 00 39 03 56 D6 name STECMOBILEO Retresh The information displayed for your own network may vary significantly from the data displayed in the above image but should supply at minimum three essential details IP address MAC address and device or machine name for the computers and other devices connected to your network The values for the SV1110IPEXT tested above are as follows IP Address 192 168 22 4 MAC Address 00 0E C5 00 08 1 A Device Name none The easiest way to identify your SV1110IPEXT on the network is by its MAC address a unique hardware identifier that is specific to your unit The MAC address of the unit can be found on a white sticker on the bottom of the SV1110IPEXT Write down this number and keep it for future reference On
43. onals For more information on the U S Export Administration Regulations EAR 15 C F R Parts 730 774 and the Bureau of Export Administration BXA see the BXA homepage at http www bxa doc gov FCC Compliance This device complies with part 15 of the FCC Rules and also with European standards EN55022 Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation June 23 2004
44. ouse green connectors into the KVM switch s Console keyboard and mouse ports and plug the PS 2 connectors on the opposite end to the Host Keyboard and Host Mouse ports on the rear panel of the SV1110IPEXT 4 Plug a keyboard and mouse into the Local Keyboard and Local Mouse ports on the front of the SVIIIOIPEXT 5 Attach your monitor by connecting the monitor video cable to the Video Out port on the front of the SV1110IPEXT 6 Using standard Ethernet patch cables connect the LAN and or WAN ports on the back of the SV1110IPEXT to your network usually a router hub switch or wall outlet NOTE The LAN and WAN ports are factory configured with different settings that can affect the configuration method you wish to use with the SVIIIOIPEXT See Configuration Methods Explained on page 8 for more details 7 Power on your KVM Control Over IP Console your KVM Switch and your computers IMPORTANT If you connected the optional WAN connector on the SV1110IPEXT to your network you must also connect the optional second AC DC adapter to the unit This provides a load balancing feature between the two power sources and allows the unit to function if one adapter fails NOTE If you are using cables other than those provided in the package or branded by StarTech com ensure that the cables are of high quality and use the minimum possible distance necessary Low quality or excessively long particularly video cables between the host compute
45. ownload files to your browser by clicking on the file name It is also possible to delete files and create directories using the buttons provided on that page Disk Formats When you choose the Format as button the disk image stored in RAM is formatted to be an empty MS DOS disk with a single file called Put files here TXT The SV1110IPEXT is able to read most MS DOS Windows formatted disks and presents the files via the web interface However disk emulation occurs at the lowest level so that other disk formats can be used if you have the tools needed to create and read the disk images At the bottom of the page are the upload and download options for the entire disk image Any image that is exactly 1 474 560 bytes long will be treated as a floppy Images of other sizes are supported up to 8MB CD ROM Mode The SV1110IPEXT does not store any data in this mode Instead it emulates a USB CD ROM drive with a disk inserted The data from that disk must be provided by an external web server You will need a copy of the CD ROM contents that you want to emulate as an ISO file This is a byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a web server which is accessible by the SV1110IPEXT To switch to this mode type in a URL pointing to the ISO image and click on Commit The system will connect to the web server and test the file for access If successful you will be shown a short re
46. port on the file contents and the disk will be ready to use Currently there is no other way to preview or browse the contents of the CD ROM image except from the host CD ROM Web Server Requirements e Data must be hosted on a web server that the SV1110IPEXT can access directly preferably on the same LAN e An image of a bootable CD ROM disk can be used by the BIOS to boot an operating system e The image file itself may be any size but it will typically be less than 700 megabytes Normally this file will be an ISO image an ISO 9660 file system but any disk image may be used e Web server must support byte ranges Persistent connections are used if available as this greatly improves performance Read only access is provided writing is not supported Booting from USB Disk If the host machine s BIOS supports USB boot devices it is possible to boot from the emulated CD ROM or floppy This allows complete operating system replacement without touching the computer The first step is getting a bootable disk image onto the emulated floppy or CD ROM For CD ROM images you will need an ISO image from a disk that contains special bits to enable boot EI Torito standard Nothing special is needed when reading the ISO from a working bootable CD ROM To create a bootable floppy you can format the emulated floppy from the target system or read the data from a working boot floppy This can be done from Windows using Disk Copy
47. r and the SV1110IPEXT could degrade performance IMPORTANT The SV1110IPEXT is convection cooled Ensure the vents on both sides are unobstructed USING YOUR KVM CONTROL OVER IP SVIIIOIPEXT Required Cables and Hardware All applications e 1x Straight through Ethernet patch cable to connect the unit to your LAN StarTech com part number M45PATCHxxxx ES HN To use the optional dedicated WAN port e An additional straight through Ethernet patch cable to connect the unit directly to a dedicated WAN Internet connection StarTech com part number M45PATCHxxxx e Second power adapter StarTech com part number EUPACABCONS Configuration via serial port e 1x Straight through RS 232 serial cable with 9 pin DB9 male female connectors StarTech com part number MXT100 To install the SV1110IPEXT into a rack or cabinet e 1x Rack kit supports up to two units r aii i StarTech com part number 1110EXTRACK P ieee Cees wee 1110EXTRACK Disabling Mouse Acceleration on the Host Computer Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the SV1100IPEXT and should be disabled on the host computer before a remote session is attempted Follow the instructions below to disable mouse acceleration for the oper
48. r selecting microphone and stereo speaker signals There are two options for Audio Stick ON and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers The non volatile memory stores the Audio Stick setting Scan Type Ready PC Eye In Scan mode scan through power on and eye mark selected computers Ready PC In Scan mode scan through power on computers The non volatile memory stores the Scan Type setting Scan Rate Sets the duration of a computer displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non volatile memory stores the Scan Rate setting Keyboard Speed Star View offers keyboard typematic setting that overrides the similar settings in BIOS and in Windows Available speed options are Low Middle Fast and Faster as 10 15 20 and 30 characters sec respectively The non volatile memory stores the Keyboard Speed setting Hotkey Menu When you hit the left lt CTRL gt key twice within two seconds the Hotkey Menu appears displaying a list of hot key commands if the option is On The Hotkey Menu can be turned Off if you prefer not to see it when the left lt CTRL gt key is hit twice The non volatile memory stores the Hotkey Menu setting CH Display Auto Off After you select a computer the channel add
49. rd using the serial interface on the module Use the S command and type a new password The old password is not required for this procedure Remote mouse and local mouse don t line up SV1110IPEXT Use the mouse resync command in the main menu or press the Resync button on the Bribar If the mouse pointers still don t line up verify that mouse acceleration has been disabled NOTE The Windows login screen does not accept the mouse acceleration configuration and always has the mouse accelerated regardless of your configuration Therefore on this screen it is best to avoid using the mouse After resync mouse is still a little bit off SV1110IPEXT Use the video adjust menu to position your video image exactly where it should be Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top or bottom and right or left edges of the remote screen Remember to save your position changes Cannot login via SSH SV1110IPEXT Remember to use either admin or a username created in the system as the user name you give your SSH client If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSH You should answer yes so that your SSH client saves the public key of this host and doesn t re issue this warning
50. rent average bandwidth coming out of the KVM control over IP module The second number measures round trip time RTT of the connection when it was first established Resync Re aligns the remote and local mouse points so they are on top of each other Redraw Redraws the entire screen contents occurs immediately PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode USB Resets the USB connection by simulating an unplug and replug Forces operating system to notice the USB keyboard mouse and emulated disk drive 4 8 Switches to thumbnail mode at indicated size Ctrl Alt Del Sends this key sequence to the host Works immediately Alt F4 Sends the key sequence to host closes windows KVM Sends the KVM hotkey sequence This function is only enabled when you have configured the unit to expect a particular brand of KVM downstream It sends the key sequence to pull up the KVM s on screen display OSD menu Menu Shows the main menu Video Shows the video tuning menu where the picture quality can be tuned Keys Shows the VirtKeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences Disk Shows the USB emulated disk menu In Ej Insert or eject the emulated USB disk Enabled only if the host is recognizing the USB disk R W Shows if the disk image is readable and or writeable If the disk is readab
51. ress and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The channel address and name of a selected computer and or OSD status displayed on the screen all the time The non volatile memory stores the CH Display setting E 32 Position The position of the selected computer name and or OSD status displayed on screen during operation The actual display position shifts due to different VGA resolution the higher the resolution the higher the display position The non volatile memory stores the Position setting UL as Upper Left UR as Upper Right LL as Lower Left LR as Lower Right MI as Middle ESC To exit the OSD press the lt ESCAPE gt key Hot Key Commands A hot key command is a short keyboard sequence to select a computer activate a computer scan etc A hot key sequence starts with two Left Control keystrokes followed by one or two more keystrokes A built in buzzer generates a high pitched beep for correct hot key sequences and a low pitched beep for errors or bad key combinations that will not be carried out The short form hot key menu can be turned on as an OSD function lt F4 gt more Hotkey Menu every time the left lt CTRL gt key is pressed twice L CTRL is the lt CTRL gt key located at the left side of the keyboard 1 8 A H are the number keys 8 at the upper row of the keyboard and character keys A H case insensitive Do not use the keypad at the right of t
52. right click on the drive letter in the Windows Explorer or by using a program like RAWRITE Once you have a bootable image CD ROM or floppy working on the KVM control over IP module you must adjust your BIOS settings to tell it to Access Raw Floppy Ramdisk Images 1 Upload disk i This fil tb ctly 1 474 560 bytes to be treated as a 1 44M floppy Oth boot from a USB device D reg E ru nn one NOTE You must select USB CD ROM as the boot device for the BIOS if using a CD Download current raw disk image This file can be used to upload later into another system or the disk r s image can be written back to a real floppy with appropriate software ROM image and USB Floppy if using a floppy image BIOS and OS Vendor Support NOTE Up to date information about OS and BIOS support is listed in the on line help page of the internal web server Windows 95 or earlier No USB support Windows 98 Keyboard and mouse are supported Floppy CD ROM disk emulation is not supported Windows 2000 SP3 Keyboard and mouse are supported A bug in versions before Sevice Pack 2 prevents floppy CD ROM support from working correctly In particular it appears to work until you attempt to transfer files bigger than 4096 bytes Upgrade to SP3 or later for full disk emulation support Windows XP Windows Server 2003 Keyboard mouse and disk emulation are supported FreeBSD 4 5 Keyboard CD ROM tested and working other features unte
53. rom Using the lt UP gt and lt DOWN gt arrow keys select the functions and press lt ENTER gt Available options will be shown in the middle of the screen Again using the lt UP gt and lt DOWN arrow keys to view options then press lt ENTER gt to select it You can press lt ESCAPE gt to exit at any time Auto Scan In this mode the StarView automatically switches from one power on computer to the next sequentially in a fixed interval During Auto Scan mode the OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence To abort the Auto Scan mode press the left lt CTRL gt twice or press any front button Scan Type and Scan Rate set the scan pattern Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Scan Rate lt F4 gt More Scan Rate sets the display interval when a computer is selected before selecting the next one Manual Scan Scan through power on computers one by one by keyboard control Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Press the up arrow key to select the previous computer and the down arrow key to select the next computer Press any other key to abort the Manual Scan mode Audio Stick An optional multimedia module can be LINKed to the back of each StarView fo
54. ronment NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section SSH Tunnel with Native VNC client If you are using openssh here is the appropriate Unix command to use based on the default settings on a machine at 10 0 0 34 ssh f 1 admin L 15900 127 0 0 1 5900 10 0 0 34 sleep 60 vneviewer bgr233 127 0 0 1 15900 Same command but using the WAN port ssh f 1 admin L 15900 127 0 0 1 5900 10 0 0 98 sleep 60 vncviewer bgr233 127 0 0 1 15900 Notes A copy of these commands with appropriate values filled in for your current system setting is provided in the on line help page This allows you to cut and paste the required commands accordingly You have 60 seconds to type the second command before the SSH connection will be terminated The port number 15900 is arbitrary in the above example and can be any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to tunnel two or more systems you will need to use a unique number for each instance on the same SSH client machine Some Unix versions of the VNC client have integrated SSH tunneling support Some clients require your
55. s as either Masters or Slaves You can only connect an equal or smaller KVM to the Master KVM For example a 16 port Master KVM switch can have both 16 port and 8 port slaves An 8 port Master KVM switch can only have 8 port KVM slaves or lower The 8 port KVM can support 64 PCs with 8 8 port Slaves KVMs each connected to 8 PCs The 16 port KVM can support 136 computers with 8 16 port Slave KVMs each connected to 16 computers To cascade your KVMs connect one of your Master switch s PC port to the Slave switch s Console port When turning on your cascaded switches turn on the Master switch before turning on any of the others Optional Rack Mount Accessories Attach the rackmount brackets to the KVM Switch as shown below Assemble the rack cable support then screw it to the back and inside the rack cabinet vertical post Operating Your KVM Switch To toggle between computers you can use the hot key commands OSD On Screen Display menu or by using the pushbuttons If you are operating your PCs remotely you will likely be using the hot key commands or the OSD Push Buttons The LEDs on the KVM switch indicate which computers are turned on green and which computer is selected red The indicator flashes red when in Auto or Manual Scan mode You can press any of the corresponding pushbuttons to select the active computer The K M Reset function reconfigures your system without powering down your computers or your KVM
56. s the changes and restarts the SV1110IPEXT so the new settings take effect immediately Click here to save your changes they will be applied on next reboot Ethernet Bridging When Ethernet bridging is enabled the two Ethernet ports are virtually connected inside the SVITIOIPEXT Packets arriving on either port that are not meant for it will be forwarded out to the other port when appropriate EEE 802 1d Spanning Tree Protocol is implemented to avoid broadcast storms and to determine the topology of the network You may enable this feature so that the module can be inserted inline with the host it monitors This reduces the wiring and number of Ethernet ports required Alternatively you may connect both the WAN and LAN ports to the same logical network through redundant Ethernet switches If one switch fails the other will be used When Sos Ethernet Bridging bridging is enabled both ports When Ethernet bridging is enabled the two Ethernet ports are virtually connected inside our system share the same configuration Packets arriving on either port that are not meant for this machine will be forwarded out the other port when appropriate IEEE 802 1d Spanning Tree Protocol is implemented to avoid broadcast storms and DHCP or static IP addresses to determine the topology of the network and the WAN port may not be You may enable this feature so that our unit can be inserted inline with the host it monitors This redu
57. se Some external KVM switches generate video noise too Try to keep cables short to reduce the effect Enable the Noise Filter option on the Video Tuning menu to mitigate noise issues Network performance The SV1110IPEXT will always send as much data as it can given what s happening on the screen and the actual network performance When nothing is changing on the video screen zero bytes are sent over the network If the whole screen is changing then the module will send as much data as your network connection and VNC client can handle while not allowing it to fall behind Network latency which is the total time it takes for a packet to get to the SV1110IPEXT and come back has the biggest impact on perceived performance and usability Network bandwidth has a lesser effect particular when just moving the mouse around Only a few bytes need to be sent when the mouse is moving and nothing else is changing on the screen but the round trip time limits the hand eye coordination of the user if it is too great Both actual bandwidth and measured network latency are shown in the Main Menu E 20 USING YOUR KVM SWITCH SV831D SV1631D Cascade Configuration To can connect a second level of KVMs to one or more of your KVM switch s PC ports There is one Master KVM switch the switch connected to the KVM Control Over IP Console The KVM switches connected to the Master switch are know as Slaves Once connected KVM switches configure themselve
58. ses Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page Remember to enable RADIUS after configuring it While RADIUS authentication is enabled the locally defined accounts on the KVM control over IP module will not be used except for the SSH login However if a user name of the form Jsers and Passwords name local is given at the RADIUS Cieni Users prompt the system will use name check the password locally and skip RADIUS authentication Delete all Create a new user by filling in the form values and choosing appropriate button below Request timeout period seconds Number of retries per server Click here to save your RADIUS changes and apply them Click on a user s name to edit his or her settings see below local accounts to avoid this behavior When connecting via VNC a login eee Password _ _elete user_ screen is generated that asks for a RADIUS username and password Edit User Details Select a user name from the above list click on their name then edit the values shown in this form Leave password empty to leave the password unchanged E 14 User accounts add delete and change passwords This menu will allow you to add accounts other than admin to the system These accounts will not have the authority to change settings but can access the Web interface and log in the VNC console Select
59. sted AMIBIOS from American Megatends Inc Keyboard floppy and CD ROM emulation work well It is possible to boot from virtual CD ROM or Floppy You must enable either the USB floppy or CD ROM as a boot device under Advanced Setup and enable USB Function for DOS under Features Setup Award BIOS from Phoenix Technologies USB Keyboard works USB booting is not implemented by this BIOS although it is listed in the menus NOTE BIOS firmware is constantly evolving Contact your computer or BIOS manufacturer for the latest release of your computer s BIOS for maximum functionality E OO Status Screen This screen displays a system security log various system settings and the ability to generate a copy of the system configuration in plain text format Port Numbers This table allows you to change TCP port values for services available on the SV1110IPEXT By default they are factory set to common Internet values You may wish to enhance security by disabling services that you will not use with the unit To disable a service change its port number to 0 For flexibility both the LAN and WAN ports can be configured separately When you have made any necessary changes click Commit Recent system log entries syslog none syslog info syslogd started BusyBox v0 60 4 2003 12 11 13 59 none user notice root Network servers re starting none user info syslog insmod s k br0 none user info udhcpc udhcp c
60. switch To reset the switch press the front panel 1 and 2 buttons simultaneously The Auto Scan function automatically scrolls through your connected computers Press the front panel 7 and 8 buttons simultaneously to enter Auto Scan mode OSD Operations By hitting the left lt CTRL gt key twice within two seconds you may see the Hotkey Menu if it is enabled an OSD option Or by hitting the left lt CTRL gt key three times within two seconds you will see a KVM MENU screen showing a list of the computers with corresponding channel addresses names and status fo a 16 port slave Fa Security KVM MENU SALES Master CH port name F4 More F2 eSwitch Esc duit Eye mark F3 Security enabled E 30 The channel address of the currently selected computer is displayed in red same as the front indicator to the right of the OSD title K VM MENU The color of a device name is green if it has power and is ready for selection its corresponding front panel indicator is green or the color is white as it has no power OSD menu updates the color when it is activated Use the lt UP gt and lt DOWN gt arrow keys to highlight a computer and the lt ENTER gt key to select it Or you may press lt ESCAPE gt to exit OSD and remove the OSD menu from the display the status window returns to the display and indicates the currently selected computer or operating status A triangle mark to the right of a name indicates the port is cascaded to a
61. ter by clicking on the large screen shot or choosing one of the VNC client links The Admin Setup Screen This is the menu that will allow you to access all the features you will need to perform an initial configuration of the SV111OIPEXT Each of the options is explained in detail here noname 192 168 22 4 192 168 1 123 Home Microsoft Internet Explorer l81 x File Edit View Favorites Tools Help i Favorites a Media 64 p A Back x w P Search Address E https 192 168 22 4 nph the cai index html noname 192 168 22 4 192 168 1 123 a Server Remote Control from Startech com Logout Monitoring Information Host power OFF Video mode 1024x768 75Hz My IP addr 192 168 22 4 192 168 1 123 Current time Tue Jun 22 11 05 12 2004 System Identification Hostname noname Net Address Description No description Location Unknown location Contact No contact Change these Tue Jun 22 11 04 45 2004 Refresh Network Configuration IP address Netmask etc Dynamic Host Configuration Protocol DHCP Automatic network configuration using DHCP is Enabled Disabled This feature applies only to the LAN port on the rear panel and is enabled by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present When disabled the LAN port will use the values assigned to it on the IP Addresses and Routing table below Current D
62. tifact is a E 20 vertical line dropping when moving windows horizontally You may use the Redraw button to correct these or use a lower filter number At minimum these values must be greater than two Disk Control Menu Here is a picture of the Disk Control Menu while using a CD ROM image Disk Control Status Inserted CD ROM 1mage http 10 0 0 1 peter WinXP Dell 1s5a Access 10 read only insert Eject 058 Reptug Aside from status information there are only three buttons in this window Insert and Eject will simulate that action and only one option is enabled at any time based on the current state of the emulated disk USB Replug can be used to force the host to recognize the disk It is not needed unless the host OS or hardware is does not recognize it automatically Getting Peak Performance Choose the best video mode We recommend using 60Hz refresh rate and 1024x768 resolution Using a smaller resolution like this allows you to fit multiple windows on your remote desktop Higher refresh rates stress the video card s quality and do not provide any additional information or benefit Noisy video cards A digital KVM works by converting the analog video signals emitted by your video card into digital data If there is noise on that signal then it must be digitized and sent over the network too The name brand quality video cards have in our experience better performance simply because they don t add analog noi
63. tion key lt F3 gt To lock a device a computer or a Slave from unauthorized access use Security Security 1s effective for only one device a computer or a Slave To lock a device use the lt UP gt and lt DOWN gt arrow keys to highlight it then press lt F3 gt Now enter up to 4 characters A to Z 0 to 9 dash followed by lt ENTER gt as new password A Security enabled device is marked with a lock following its channel number To permanently disable the security function from a locked device highlight it press lt F3 gt then enter the password If you want to access the locked device temporarily simply highlight it and press lt ENTER gt the OSD will ask you for the password After entering correct password you are allowed to use the device This device is automatically re locked once you switch to another one During Scan mode OSD skips the security enabled device NOTE Only one device a computer or a Slave can be locked by this function at a time If you forget the password the only way to permanently disable the security function is to remove all possible power sources from the master StarView You need to turn off all computers and unplug all power adapters then restart everything DS gt Hu Function key lt F4 gt More functions are available by hitting lt F4 gt A new screen pops up displaying more functions as described below Most of them are marked with a triangle indicating there are options to choose f
64. ve Access Read write PPY Space used 0 full 1 423K available of 1 423K total 1 44MB an 8MB RAM disk Disk image Floppy or a CD ROM The host computer does not require any special drivers or other Access Current Disk configuration It just looks like Conmand Description a new USB drive You can transfer files onto the virtual disk while it is ejected and then insert the disk so the host can see the files Any files the host writes to the disk can be retrieved once the disk is ejected Access to the files is performed through the web interface The disk may be inserted from either the web interface or the Disk Control menu available via VNC Most operating systems can Eject the disk once it is inserted but it can also be ejected from the Web or VNC Browse disk contents here You can download and upload files into Browse files any directory and also make new directories Eject disk so remote users you can add change and view it Insert disk so host system can see the disk When emulating a floppy disk or RAM disk the data is stored in RAM on the SVIIIOIPEXT itself In order to emulate a CD ROM disk drive a web server is required to provide the CD ROM image data The web server must be accessible to the module which communicates with it constantly as data is needed Floppy mode Choose the Format as floppy button to switch to floppy mode Under Windows the drive will be identified as a hi
65. y are on location e Web Based control allows the server s to be controlled from any browser eliminating licensing costs and making the product easier to use e Advanced video detection algorithms provide excellent remote video quality and industry leading performance e 128 Bit SSL encryption provides a secure remote connection e Flash upgrade capability e Extremely compact size one of the smallest IP based KVMs on the market D Before You Begin To ensure a quick and easy console installation please read through this section carefully before attempting to install the device Contents This package should contain e 1 x SVIIIOIPEXT KVM Control Over IP e 1x Star View KVM Switch SV431D SV831D or SV1631D e 1x2 ft 3 in 1 cable e 2x AC power adapter 1 for KVM Control Over IP 1 for KVM Switch e 1x 3 prong power cord for KVM Control Over IP e Rubber feet e User manual e SV431DI 2 x PS23N1THIN2 2 foot KVM cable 2 x PS23N1THIN4 4 foot KVM cable 2 x PS23N1THIN6 6 foot KVM cable e SV831DI 2 x PS23N1THIN2 2 foot KVM cable 2 x PS23N1THIN4 4 foot KVM cable 3 x PS23N1THIN6 6 foot KVM cable 3 x PS23N1THIN1IO 10 foot KVM cable e V1631DI 4 x PS23N1THIN2 2 foot KVM cable 4 x PS23N1THIN4 4 foot KVM cable 6 x PS23NITHIN6 6 foot KVM cable 6 x PS23N1THINIO 10 foot KVM cable NOTE Throughout this manual managed host or host computer refers to the computer connected to the
66. ypts the VNC session Each method will be discussed briefly in the following section The type of encryption method or client used is not critical Web Interface The Java based VNC client that is integrated into the SVIIIOIPEXT s interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the ee iia Web configuration interface and ne nee click on the thumbnail of the desktop on the Home menu or follow one of the two links on that page Java VNC with no encryption faster Java VNC with SSL encryption more secure Wed Jun 23 10 05 05 2004 Java VNC client options Java VNC with no encryption faster Matin FAC Chant F nal do l au ania Monitoring Information Host power OFF Video mode 1024x768 75Hz My IP addr 192 168 22 4 192 168 1 123 Current time Wed Jun 23 10 05 29 2004 system Identification Hostname noname Net Address Description No description Location Unknown location Contact No contact Change these Java VNC with SSL encryption more secure You may need to upgrade your Java support in your browser however most modern browsers come with a version of Java that is compatible with this application The Java VNC client makes a connection back to the KVM control over IP module over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data fro

KVM CONTROL OVER IP

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