guarantee - Sony Europe
Contents
1.2. France Germany Greece Hungary Iceland Ireland Italy Luxembourg the Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Switzerland Turkey and the United Kingdom Wireless LAN Regulations Guide Wireless LAN Regulations Guide only for models with built in wireless LAN functions Wireless LAN Regulatory information The wireless LAN product is an intended radio device using either of the 802 11a b g n standards of IEEE Depending on the model the Wireless LAN built in into VAIO computers can only be used in the following countries Austria Belgium Bulgaria Czech Republic Denmark Finland France Germany Greece Hungary Iceland Ireland Italy Luxembourg the Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Switzerland Turkey and the United Kingdom Conditions of use When using the IEEE 802 11b g n Wireless LAN standard channels 1 to 13 2 4 GHz 2 4835 GHz are selectable for both indoor and outdoor use however with restrictive conditions applying in France and ltaly as follows Q France indoors all channels can be used without restrictions Outdoors only channels 1 to 6 are allowed This means that in Peer to Peer the Wireless LAN feature can only be used outside if the peer sets up the communication on an authorised channel i e between 1 4 6 In infrastructure mode please make sure the access point is configured to a channel from 1 to 6 before setting up the
3. www vaio link com The Sony company that provides and will honour this Guarantee is designated in this Guarantee or accompanying leaflets under the country where you seek guarantee service If within the guarantee period the product is determined to be defective at the date of original purchase due to improper materials or workmanship Sony or an ASN member in the Guarantee Area will without charge for labour or parts repair or at Sony s discretion replace the product or its defective parts subject to the terms and limitations below Sony and ASN members may replace defective products or parts with new or refurbished products or parts All products and parts replaced become the property of Sony Terms 1 Guarantee services will be provided only if the original invoice or sales receipt indicating the date of purchase model name and dealer s name is presented with the defective product within the guarantee period Sony and ASN members may refuse free of charge guarantee service if these documents are not presented or if they are incomplete or illegible This Guarantee will not apply if the model name or serial number on the product has been altered deleted removed or made illegible 2 To avoid damage to or loss erasure of removable data storage media or accessories you must remove these before submitting your product for guarantee service 3 This Guarantee does not cover transport costs and risks associated with transport of your prod
4. 25 92 In warranty out of warranty purchased outside the EU Poland Polish 0 801 382 462 In warranty out of warranty purchased outside the EU Portugal Portuguese 808 201 174 In warranty 707 200 672 out of warranty purchased outside the EU Romania Romanian 40 213 138 872 In warranty out of warranty purchased outside the EU Russia Russian 8 800 700 0939 In warranty out of warranty purchased outside the EU Slovakia Slovak 421 552 302 801 in warranty out of warranty purchased outside the EU Spain Spanish 34 914 534 087 in warranty 803 111 933 out of warranty purchased outside the EU Sony support services Country Language Phone number Call this number when your VAIO is Switzerland German 41 44 800 93 00 In warranty 0900 000 033 Out of warranty purchased outside the EU French 41 44 800 97 00 In warranty 0900 000 034 Out of warranty purchased outside the EU Sweden Swedish 46 858 769 220 In warranty out of warranty purchased outside the EU Turkey Turkish 444 82 46 in warranty 444 04 70 Out of warranty purchased outside the EU United Kingdom English 44 870 240 24 08 In warranty 0905 031 00 06 out of warranty purchased outside the EU Ukraine Russian 380 443 908 246 In warranty out of warranty purchased ou
5. Switzerland 2 years guarantee period Turkey 2 years guarantee period Ukraine 2 years guarantee period United Kingdom Models with Windows Vista Business or Windows Vista Ultimate preinstalled 2 years guarantee period All other models 1 year guarantee period 19 20 End User Software License Agreement This End User Software License Agreement the EULA is a legal agreement between you and Sony Corporation hereinafter referred to as SONY a corporation organized under Japanese Law the manufacturer of your SONY computer system the SONY HARDWARE and each of Sony s third party licensors of any of the SONY SOFTWARE THIRD PARTY LICENSORS Please read this EULA carefully before installing or using the Sony software and any third party software distributed together with this EULA the SONY SOFTWARE By installing or using the SONY SOFTWARE you agree to be bound by the terms of this EULA You may use the SONY SOFTWARE only in connection with the use of the SONY HARDWARE SONY SOFTWARE is licensed not sold Notwithstanding the foregoing software distributed together with separate End User Software License Agreement the Third Party EULA including but not limited to Windows operating system provided by Microsoft Corporation shall be covered by the Third Party EULA If you do not agree to the terms of this EULA please return the SONY SOFTWARE together with the SONY HARDWARE to the place where
6. communications data can occasionally be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Sony will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received via Wireless WAN or failure of Wireless WAN to transmit or receive such data Bluetooth Regulations Guide Bluetooth Regulations Guide only for models with built in Bluetooth functions Bluetooth wireless technology regulatory information Intended for wireless communication with other Bluetooth enabled devices the internal Bluetooth technology operates in the 2 4 GHz frequency band 2 400GHz 2 4835GHz In some situations or environments the use of Bluetooth wireless technology might be restricted by the proprietor of the building or responsible representatives of the organization for example onboard airplanes in hospitals or in any other environment where the risk of interference with other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use in a specific organisation or environment you are encouraged to ask for authorization to use Bluetooth wireless technology prior to switching it on Consult your physician or the manufacturer of personal medical devices pacemakers hearing aids etc regarding any restrictions on the use of Blue
7. connection Q Italy Usage of the apparatus is subject to the following decrees and amendments thereof A Legislative decree 1 8 2003 nr 259 art 104 and art 105 A Ministerial decree 28 5 2003 For the contact address please refer to page 18 of this booklet When using the IEEE 802 11a n Wireless LAN standard channels 36 to 48 5 15 GHZ 5 25 GHz active scanning and channels 52 to 64 5 25 GHz 5 35 GHz passive scanning are selectable for indoor use only channels 100 to 140 5 47 GHz 5 725 GHz passive scanning being selectable for both indoor and outdoor use In some situations or environments the use of the Wireless LAN technology might be restricted by the proprietor of the building or responsible representatives of the organisation for example on board airplanes in hospitals or in any other environment where the risk of interference with other devices or services is perceived or identified as harmful If you are uncertain about the policy applying to the use of Wireless LAN technology in a specific organisation or environment you are encouraged to first ask for authorisation prior to switching it on Consult your physician or the manufacturer of personal medical devices pacemakers hearing aids etc regarding any restrictions on the use of Wireless LAN technology Locations directly exposed to sunlight or heaters should be avoided Internal overheating could result in fire or damage of the unit 11 12 I
8. fire mixed with other types of battery or improperly installed Batteries may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 60 C 140 F or incinerate Replace only with the same or equivalent type recommended by the manufacturer Keep away from children Dispose of properly at end of life In some areas the disposal of batteries in household or business waste may be prohibited Please use the appropriate public collection system VAIO notebooks only Disposal of lithium ion batteries Do not handle damaged or leaking lithium ion batteries Dispose of promptly and properly Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer The battery pack used in this device may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 60 C 140 F or incinerate Dispose of used batteries promptly and properly Keep away from children In some areas the disposal of lithium ion batteries in household or business waste may be prohibited Please use the appropriate public collection system Safety Regulations Guide Disposal of Old Electrical amp Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treated as household waste Instead it
9. of warranty purchased outside the EU Czech Republic Czech 420 2 4601 9146 In warranty Out of warranty purchased outside the EU Denmark Danish 45 70 112105 in warranty out of warranty purchased outside the EU Finland Finnish 358 969 379 450 in warranty out of warranty purchased outside the EU France French 33 8 25 33 33 00 In warranty 08 92 39 02 53 out of warranty purchased outside the EU Germany German 49 180 577 67 76 In warranty 09001 101 986 out of warranty purchased outside the EU Greece Greek 800 4412 1496 In warranty out of warranty purchased outside the EU 23 Country Language Phone number Call this number when your VAIO is Hungary Hungarian 36 1 777 91 51 in warranty out of warranty purchased outside the EU Ireland English 353 1 407 3040 In warranty 1530 501 002 out of warranty purchased outside the EU Italy Italian 848 801 541 iN warranty out of warranty purchased outside the EU Luxembourg French 352 342 08 08 538 In warranty 352 342 08 08 380 out of warranty purchased outside the EU Kazakhstan Russian 7 7272 714480 in warranty out of warranty The Netherlands Dutch 31 20 346 93 03 In warranty 0900 04 00 278 out of warranty purchased outside the EU Norway English 47 23 16
10. warning label is located on the frame below the unit s keyboard or located inside the battery compartment Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Located on the bottom panel CLASS 1 LASER PRODUCT PRODUIT LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT Located inside the battery compartment Safety Regulations Guide VAIO notebooks and VAIO desktops with AC adapters VAIO notebooks are designed to operate only with genuine Sony batteries Therefore and in order to guarantee a safe usage of your VAIO notebook only a genuine Sony rechargeable battery pack should be used Also it is highly recommended that you use a genuine Sony AC adapter that meets the quality assurance standard and supplied by Sony for your VAIO computer This AC adapter is intended for use with VAIO IT products only Please do not use it for any other purpose Ifthe power cable ofthe AC adapter bundled with your computer comes with a 3 pin plug please make sure that the electrical connection will be properly earthed To disconnect your computer completely from mains voltage unplug the AC adapter from mains The socket outlet shall be installed near the equipment and shall be easily accessible LINK PC Card monitor and DVI connectors are not supplied with Limited Power Sources if such connectors are provided Always keep the battery pack installed
11. while the computer is in use To prevent possible damage and risk of ignition to your computer during transportation first attach any supplied connector covers and slot protectors in their appropriate locations and secure the battery pack in the battery bay When travelling to and within the United States of America please be aware that the U S Department of Transportation DOT recently published new regulations that apply to passengers travelling with lithium metal batteries and lithium on batteries For detailed information visit http safetravel dot gov whats_new_batteries html VAIO desktops only VAIO desktops are for indoor use only Some models have multiple country specific power cords supplied with them Please use the power cord suited to the power outlet in your country To disconnect your VAIO desktop completely from mains voltage unplug the power cable The socket outlet shall be installed near the equipment and shall be easily accessible Regulatory information Sony hereby declares that this product whether or not it includes a wireless kit including a wireless keyboard and or a wireless mouse and or a wireless receiver is in compliance with the essential requirements and other relevant provisions of European Directive 1999 5 EC To obtain a copy of the declaration of conformity DoC with the R amp TTE Directive please access the following URL http www compliance sony de This product complies with EN 5
12. 5022 Class B and EN 55024 for use in following areas residential commercial and light industrial This product has been tested and found compliant with the limits set out in the EMC Directive for using connection cables not longer than 3 metres 9 8 feet VAIO desktops with wired or wireless kit Referring to the European standard EN 60825 1 the wired and wireless mice are classified as CLASS1 LED products Referring to the R amp TTE Directive the wireless keyboard and the wireless mouse are classified as Class 1 products Disposal of the internal backup memory battery m O a m a a O O Oooo a a D O Your VAIO product is equipped with an internal backup memory battery that should not have to be replaced during the lifetime of the product When the battery needs to be replaced please contact VAIO Link Danger of explosion if the battery is incorrectly replaced Dispose of the battery properly at its end of life In some areas the disposal of non hazardous batteries in household or business waste may be prohibited Please use the public collection system Disposal of AA batteries Depending on the model some accessories powered by AA batteries may be bundled with your VAIO computer For installing the batteries please refer to the instruction manual Do not handle damaged or leaking batteries Dispose of promptly and properly Batteries may explode or leak if improperly recharged disposed of in
13. SONY Regulations Guarantee EULA and Service Support NANIO Contents Safety Regulations Guide ooooccccnnnonoccccccnncnnnccccnnononnannn 5 Modem Regulations Guide occccccnnoccccnccccnnccccccccccnnnnnnnnnns 10 Wireless LAN Regulations Guide 444444444 40000 11 Wireless WAN Regulations Guide ccceceeseeeeeeeteees 13 Bluetooth Regulations Guide oooooooocccccccnococcccnccccnnannanoss 15 GUARANTEE Dear 16 End User Software License Agreement 20 Sony support Services 1 arica 22 Safety Regulations Guide Safety Regulations Guide VAIO Computer Information Safety information m m O Oo Oooo Opening or dismantling the main unit or any of its accessories for whatever reason could lead to damages that are not covered by the guarantee To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only Audio and picture distortion may occur if this equipment is positioned in close proximity to any equipment emitting electromagnetic radiation To prevent fire or shock hazard do not expose your computer or any of its accessories to rain or moisture Never install modem or telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnec
14. T APPLY TO YOU 5 Termination This EULA is effective until terminated You may terminate this EULA at any time by destroying the SONY SOFTWARE related documentation and all copies thereof This EULA will terminate immediately without notice from SONY if you fail to comply with any provision of this EULA Upon termination you must destroy the SONY SOFTWARE related documentation and all copies thereof 6 Governing Law This EULA shall be governed by and construed in accordance with the laws of Japan Should you have any questions concerning this EULA or this limited warranty please contact VAIO Link 22 Sony support services VAIO Link takes care of the technical after sales support and can be reached by phone You need to set up an Internet connection before you can access the online features described here VAIO Link customer support What is VAIO Link VAIO Link is a service program developed by Sony to provide our VAIO Customers with a personal link to our extensive range of technical and customer support facilities These facilities are intended to help you make the most of our VAIO product range and to provide you with the best possible service Service background Sony produces its PC based products using quality materials with a high degree of workmanship and a design for ease of use Although it is Sony s goal that all customers will be satisfied with the products as purchased it is recognised that due to the complexity o
15. c Can t you find the solution The website contains a knowledge base with thousands of answers to all types of questions as well as a downloading section A Telephone national phone numbers are provided for most countries in which our products are currently sold For phone support VAIO Link is available on Monday to Friday opening hours depend on country For the exact opening hours for the country you reside in please visit www vaio link com Sony support services Below you will find the specific phone numbers Details and updates of these are provided in the registration information and on our website Referto the serial number of your VAIO computer when you call VAIO Link help lines The serial number is located on the bottom the back panel or inside the battery compartment of your VAIO computer Numbers will be updated from time to time without notice Country Language Phone number Call this number when your VAIO is Austria German 43 179 56 73 33 In warranty 0900 270 31505 out of warranty purchased outside the EU Belgium Dutch 32 2 7173218 In warranty 0900 51 503 out of warranty purchased outside the EU French 32 2 7173219 In warranty 0900 51 501 out of warranty purchased outside the EU Bulgaria Bulgarian 359 700 1 8246 in warranty Out of warranty purchased outside the EU Cyprus English 800 91150 in warranty out
16. f the technology sometimes customers might encounter difficulties which may require support and assistance from Sony To service this need Sony has created a service program called VAIO Link This program is backed up by a dedicated response centre and repair operation which is staffed by highly qualified personnel The staff is trained to provide you with the best possible service Who can use VAIO Link All registered customers who are covered by the VAIO guarantee will be entitled to use the VAIO Link services For a VAIO out of warranty premium rate numbers may be charged Numbers can be subject to change and can be updated without prior notice Registering your VAIO Product Registration is very important to us in providing you with the best possible service as it allows us to maintain records of your PC configuration and of all contacts you have had with us over the duration of your guarantee It also allows us to automatically give your computer direct access to information or software updates In short it allows us to personalise our service to you You can register your VAIO at www vaio eu register This option requires an Internet connection Accessing the VAIO Link services To provide easy access to all our customers VAIO Link services can be reached as follows A http www vaio link com we have developed a very powerful website for your support with facilities to selfhelp It allows you to search for solutions updates et
17. fety performance or data integrity reasons require a permanent connection with an incorporated battery this battery should be replaced by qualified service staff only To ensure that the battery will be treated properly hand over the product at end of life to the applicable collection point for the recycling of electrical and electronic equipment For all other batteries please view the section on how to remove the battery from the product safely Hand the battery over to the applicable collection point for the recycling of waste batteries For more detailed information about recycling of this product or battery please contact your local Civic Office your household waste disposal service or the shop where you purchased the product The manufacturer of this product is Sony Corporation 1 7 1 Konan Minato ku Tokyo 108 0075 Japan The Authorized Representative for EMC and product safety is Sony Deutschland GmbH Hedelfinger Strasse 61 70327 Stuttgart Germany For any service or guarantee matters please refer to the addresses given in separate service or guarantee documents 10 Modem Regulations Guide only for models with built in modem Internal modem The internal modem is intended to be used for data and fax communications using DTMF Dual Tone Multi Frequency signaling tone dialing on the PSTN Public Switched Telephone Network networks in the following countries Austria Belgium Bulgaria Czech Republic Denmark Finland
18. nterferences If the equipment does cause harmful interference to television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the distance between the sender and the receiver consult the dealer or an experienced radio TV technician for help Disclaimer Sony will not be responsible for any radio or television interference nor for any other undesired effect due to inappropriate channel selection by the user The correction of interference caused by such inappropriate channel selection will be the sole responsibility of the user Wireless WAN Regulations Guide Wireless WAN Regulations Guide only for models with built in wireless WAN functions The wireless WAN function can be used in the following countries Austria Belgium France Germany Greece Italy the Netherlands Poland Portugal Romania Spain Sweden Switzerland and the United Kingdom Transmission UMTS HSPA 2100MHz GSM GPRS EDGE 900 1800 MHz Radio wave exposure and Specific Absorption Rate SAR information Your VAIO computer has been designed to comply with applicable safety requirements for exposure to radio waves These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons regardless of age and health The radio wave expos
19. pplies whether that loss or damage relates to A impaired or non operation of the product or associated products through defects or unavailability while with Sony or an ASN member which caused downtime loss of user time or business interruption A inaccuracy of output from the product or associated products A damage to or loss of software programs or removable data storage media or A virus infections and other causes This applies to loss and damages under any legal theory including negligence and other torts breach of contract express or implied warranty and strict liability even where Sony or an ASN member has been advised of the possibility of such damages Where applicable law prohibits or limits these liability exclusions Sony excludes or limits its liability only to the maximum extent permitted by applicable law For example some countries prohibit the exclusion or limitation of damages resulting from negligence gross negligence willful misconduct deceit and similar acts Sony s liability under this guarantee will in no case exceed the price paid for the product but if applicable law permits only higher liability limitations the higher limitations apply GUARANTEE Your legal rights reserved Consumers have legal statutory rights under applicable national laws relating to the sale of consumer products This guarantee does not affect statutory rights you may have nor those rights that cannot be excluded or limited no
20. r rights against the person from whom you purchased the product You may assert any rights you have at your sole discretion Sony VAIO of Europe a division of Sony Europe Belgium N V The Corporate Village Da Vincilaan 7 D1 B 1935 Zaventem Belgium VAT BE 0413 825 160 RPR Brussels Dexia Bank 552 2849700 82 Sony guarantee period for new VAIO products VAIO notebook and desktop Austria 2 years guarantee period Belgium 2 years guarantee period Bulgaria 2 years guarantee period Czech Republic 2 years guarantee period Denmark 2 years guarantee period Finland 2 years guarantee period France Models with Windows Vista Business or Windows Vista Ultimate preinstalled 2 years guarantee period All other models 1 year guarantee period Germany 2 years guarantee period Greece 2 years guarantee period Hungary 2 years guarantee period Ireland Models with Windows Vista Business or Windows Vista Ultimate preinstalled 2 years guarantee period All other models 1 year guarantee period Italy 2 years guarantee period Kazakhstan 2 years guarantee period Luxembourg 2 years guarantee period Netherlands 2 years guarantee period Poland 2 years guarantee period Portugal 2 years guarantee period Romania 2 years guarantee period Russia 2 years guarantee period Slovakia 2 years guarantee period Spain 2 years guarantee period Sweden 2 years guarantee period
21. s Do not include any accessories in the shipment of the main unit unless advised otherwise by our Customer Support Analyst A flat fee will be charged for out of warranty repairs if you choose not to go ahead with the repair An address telephone number and contact person reachable during office hours are compulsory to allow our delivery courier and back office team to operate successfully Sony support services The following table displays for each VAIO model name its corresponding product code The Product code can be found at the back or the bottom of your computer Model name Product Code VGC LV PCV AK1M PCV AK1P VGC JS PCG 2N1M VGN AW PCG 8152M PCG 8157P VGN FW PCG 3H1M PCG 3H4P VGN NS PCG 7161M PCG 7162M PCG 7163M PCG 7164M PCG 7163P PCG 7164P VGN CS PCG 3G2M PCG 3G5P PCG 3G6P VGN SR PCG 5S1M PCG 552M PCG 5S4P PCG 5S5P VGN Z PCG 6111M PCG 6112M PCG 6113M PCG 6114M PCG 6115P PCG 6116P PCG 6117P PCG 6118P VGN P PCG 1Q1M PCG 1Q4P VGN TT PCG 4S1M PCG 452M PCG 4S3P PCG 4S4P VGN NW PCG 7171M PCG 7172M PCG 7173P PCG 7174P VGN BZ PCG 9131M PCG 9132M PCG 9Z1M 27 28 Model name and serial number Dealer and stamp Purchase date Name and address of customer http www vaio link com 2 Sry Coron Pr in iin A 4 146 951 1 1 4 146 951 11 1
22. shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human ME health which could otherwise be caused by inappropriate waste handling of this product The recycling of materials will help to conserve natural resources For more detailed information about recycling of this product please contact your local Civic Office your household waste disposal service or the shop where you purchased the product Disposal of waste batteries applicable in the European Union and other European countries with separate collection systems Either of the symbols shown next may appear on the battery or on the packaging to indicate that the battery provided with this product shall not be treated as or household waste On certain batteries this symbol might be used in combination with a chemical symbol The chemical symbols for mercury Hg or lead Pb are added if the battery contains more than 0 0005 mercury or 0 004 lead By ensuring these batteries are disposed of correctly you will help prevent potentially negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of the battery The recycling of the materials will help to conserve natural resources In case of products that for sa
23. ted at the network interface Use caution when installing or modifying telephone lines Avoid using the modem during an electrical storm Do not use the modem or a telephone to report a gas leak in the vicinity of the leak Do not short circuit the metal terminals of the battery pack or wet them with any liquid for example water coffee or juice It is recommended that you do not use your computer directly on your lap The temperature of the base of the unit may rise during normal operation and over time could result in discomfort or burns Caution Class 3B visible and invisible laser radiation when open Avoid direct exposure to the beam The optical disc drive of your computer is classified as a CLASS 1 LASER PRODUCT and complies with the Laser Products Safety Standard IEC EN 60825 1 Repair and maintenance of this equipment should be made only by Sony authorized technicians Improper use and repairs can create a safety hazards CLASS 1 LASER PRODUCT TO EN 60825 1 For VGN Z models with aDVD RW R DL RAM drive These models are classified as CLASS 1 LASER PRODUCTS and comply with the Laser Product Safety Standard IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A1 2002 A2 2001 Caution Repair and maintenance of this equipment should be made only by Sony authorized technicians Improper repairs and use can create safety hazards The CLASS 1 label is located on the bottom of the notebook near the model number The CLASS 3B
24. ties whether express or implied by statute or otherwise and SONY AND ITS THIRD PARTY LICENSORS EXPRESSLY DISCLAIM ALL OTHER WARRANTIES AND ALL CONDITIONS INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND OR CONDITIONS OF SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE The terms of this limited warranty do not affect or prejudice your statutory rights as an ultimate consumer neither do they limit or exclude any liability for death or personal injury caused by the negligence of SONY End User Software License Agreement 4 Limitation of Liability NEITHER SONY NOR ITS THIRD PARTY LICENSORS SHALL BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THE SONY SOFTWARE OR THE SONY HARDWARE SUCH DAMAGES INCLUDE BUT ARE NOT LIMITED TO LOSS OF PROFITS LOSS OF REVENUE LOSS OF DATA LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT DOWN TIME AND PURCHASER S TIME EVEN IF SONY ORITS THIRD PARTY LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE SONY S AND ITS THIRD PARTY LICENSORS ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU ALLOCABLE TO THE SOFTWARE SOME JURISDICATIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NO
25. tooth wireless technology 15 16 GUARANTEE IMPORTANT Before any services are provided on the Product and in the event that Sony might have to delete data you must ensure that you back up the contents of your hard drive including any data you have stored or software you have installed on the hard drive Sony shall not be responsible for any damage to or loss of any programs data or other information stored on any media or any part of any Product service Dear Customer Thank you for purchasing your Sony product We hope you will be happy using it In the unlikely event that your product needs guarantee service please contact VAIO Link http www vaio link com or your dealer or a member of our authorized service network ASN in the European Economic Area EEA or other countries designated by this Guarantee or accompanying leaflets To avoid any unnecessary inconvenience on your part we recommend that you read the documentation carefully before seeking guarantee service Your Guarantee This Guarantee applies to your Sony product if stated in the leaflets that accompanied your product provided that it was purchased within the Guarantee Area By this Guarantee Sony guarantees the product to be free from defects in materials and workmanship at the date of original purchase for a period of not less than ONE YEAR from that date For the exact period of validity of your guarantee please refer to p 19 of this document or go to http
26. tside the EU For contact information for other countries go to www vaio link com 25 26 VAIO hardware repair services If you want more information on how this service is provided go to the VAIO Link website http www vaio link com While the majority of issues are resolved via the Internet or over the phone sometimes resolving the problem might require intervention or repair Our Customer Support Analysts will establish whether a repair is necessary Prior to calling VAIO Link and in order to allow a better service please ensure that the following guidelines are followed Have the serial number of your VAIO or a case number ready at hand A If your VAIO has not been registered yet please register on www vaio eu register Have a reasonable and clear definition of your problem A Detail any specific changes you have made to the PC system and or applications running on the computer and or peripheral devices connected to the computer QA Provide any other additional data as requested In case our Customer Support Analyst confirms the need for a repair we would like to draw your attention to the following important remarks before we pick up your VAIO a Since you are responsible for backing up your data it is essential that you back up all your files from your hard disk onto a removable disc for example as Sony cannot guarantee the integrity of programs or data on your computer during the repair proces
27. uct to and from Sony or an ASN member D GUARANTEE This guarantee does not cover periodic maintenance and repair or parts replacement due to wear and tear consumables components that are expected to require periodic replacement during the lifetime of a product such as batteries Please note that by this guarantee Sony guarantees that the battery which is included in your Sony product at the date of original purchase is free from defects in materials and workmanship for a period of 6 months from that date damage or defects caused by use operation or treatment of the product inconsistent with normal personal or domestic use damage or changes to the product as a result of misuse including QA treatment resulting in physical cosmetic or surface damage or changes to the product or damage to liquid crystal displays Q failure to install or use the product for its normal purpose or in accordance with Sony instructions on installation or use failure to maintain the product in accordance with Sony instructions on proper maintenance A installation or use of the product in a manner inconsistent with the technical or safety laws or standards in the country where it is installed or used A virus infections or use of the product with software not provided with the product or incorrectly installed software A the condition of or defects in systems with which the product is used or incorporated except other Sony products designed to be used
28. ure guidelines employ a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standardized methods with the computer transmitting at its highest certified power level in all used frequency bands While there may be differences between the SAR levels of various VAIO computer models they are all designed to meet the relevant guidelines for exposure to radio waves Conditions of use This equipment is intended to be used ata distance greater than 15 mm between the LCD screen and the user Do not operate Wireless WAN in an environment that may be susceptible to radio interference resulting in danger to yourself or to others specifically A Areas where prohibited by law Follow any special rules and regulations and obey all signs and notices A Do not operate Wireless WAN in any area where a potentially explosive atmosphere may exist Do not operate Wireless WAN while at a refueling point or service station near fuel depots fuel storage and distribution areas chemical plants or in areas undergoing blasting operations A The use of Wireless WAN is not permitted in the following environments near medical and life support equipment in hospitals private clinics etc Medical equipment may be susceptible to radio interference A Onan aircraft either on the ground or airborne A While operating a vehicle 13 14 Disclaimer Due to the transmission and reception properties of wireless
29. with the product A use of the product with accessories peripheral equipment and other products of a type condition and standard other than prescribed by Sony QA repair or attempted repair by persons who are not Sony or ASN members adjustments or adaptations without Sony s prior written consent including A upgrading the product beyond specifications or features described in the instruction manual or A modifications to the product to conform it to national or local technical or safety standards in countries other than those for which the product was specifically designed and manufactured A neglect Q accidents fire liquids chemicals other substances flooding vibrations excessive heat improper ventilation power surges excess or incorrect supply or input voltage radiation electrostatic discharges including lighting other external forces and impacts This guarantee covers only hardware components of the product It does not cover software whether of Sony or others for which an end user license agreement or separate warranty guarantee statements or exclusions are provided or intended to apply 17 18 6 We would like to inform you that the diagnostic fee of your product shall be paid by you if a the diagnosis of your product performed by Sony or by an authorized Sony Service center proves that you will not be entitled to a repair under this guarantee for whatever reason to rectify the defect b or your product is
30. working properly and no hardware fault could be diagnosed 7 Faulty Pixels Policy The permitted number of defective pixels in flat panel displays that meet the requirements of ISO 13406 2 represents less than 0 0005 of the total The VAIO Link website Hot News Latest Updates section http www vaio link com includes a Faulty Pixels Policy topic which allows you to verify the Faulty Pixels Policy applicable to your VAIO computer Exclusions and limitations Except as stated above Sony makes no warranties express implied statutory or otherwise regarding product or accompanying or constituent software quality performance accuracy reliability fitness for a particular purpose or otherwise If this exclusion is not permitted or fully permitted by applicable law Sony excludes or limits its warranties only to the maximum extent permitted by applicable law Any warranty that cannot be fully excluded will be limited as far as permitted by applicable law to the duration of this Guarantee Sony s only obligation under this Guarantee is to repair or replace products subject to these Guarantee terms and conditions Sony is not liable for any loss or damage relating to products service this Guarantee or otherwise including economic or intangible losses the price paid for the product loss of profits revenue data enjoyment or use of the product or any associated products indirect incidental or consequential loss or damage This a
31. you obtained it 1 License This SONY SOFTWARE and the related documentation are licensed to you by SONY This EULA allows you to use the SONY SOFTWARE for your personal use for a single SONY HARDWARE outside a network and only to make one copy of the SONY SOFTWARE in machine readable form for back up purposes only 2 Restrictions The SONY SOFTWARE contains copyrighted material and other proprietary material In order to protect them and except as permitted by applicable law you may not decompile reverse engineer or disassemble the SONY SOFTWARE in whole or in part Except for the transfer of the SONY SOFTWARE together with the SONY HARDWARE and prior agreement of the recipient to be bound by the terms and conditions of this EULA you may not sell or rent the SONY SOFTWARE and its copy to any third party 3 Limited Warranty SONY warrants the media on which the SONY SOFTWARE is recorded to be free from physical defects for a period of ninety 90 days from the date of purchase as evidenced by a copy of the receipt During the applicable warranty period SONY will replace free of charge such media that proved to be defective provided they are returned properly packaged to the place where you obtained it together with your name address and proof of date of purchase SONY will have no responsibility to replace media damaged by accident abuse or misapplication The above limited warranty replaces all other representations conditions and warran
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