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SonicWALL CDP 6.0 Administrator`s Guide

1. 00 005 208 Configuring the Upstream CDP Appliance Quota 000 5 209 Removing a Downstream CDP 0 0 0 eee eee 209 Selecting Files for Offsite Backup 2s oveee ee Sak ea eee 2a 210 Viewing Backed Up Files on the Offsite Appliance 210 Recovering Data From the Upstream Appliance 004 210 Deleting Data From the Upstream Appliance 0 0 0 0 0 0008 212 Replacing the Downstream CDP Appliance 0 00000 e ee eee 212 Disaster Recovery Using the Offsite Service 000 213 Using Local Archiving SonicWALL CDP Local Archiving Overview 0 00000 e ee eee 215 How Does Local Archiving Work 0 0 0 eee ee eee 216 Local Archiving Configuration Overview 00 ee ee eee 216 Prerequisites for Local Archiving 0 0 0 ee eee eee eee 216 Creating a Local Archive lt cc2 cu2a deci eee eee ee ead fe tee es oe a hee 217 Verifying Local Archiving Success 0 0 cece eee ee eee 220 Ejectne the USB Device io no et har at ele ae tl Ae Det ae iat toe 220 Restoring Client Data from a Local Archive 0 00 00 c eee eee 221 Restoring Server Applications from a Local Archive 223 Creating an Automatic Local Archive Task 0 000000 0000 226 Appendix 227 Help OyervVieW saose ca paeran E A a R A A E RAS a 228 Troubleshooting SonicWALL CDP 0 0 cece eee ee
2. Bold Highlights items you can select or that provide labels in the SonicWALL CDP Web Management Interface Also highlights a value to enter into a field Italic Highlights a book title or an item of special note Menu Item gt Menu Item Indicates a multiple step Management Interface menu choice For example Security Services gt Content Filter means select Security Services then select Content Filter Icons Used in this Manual These special messages refer to noteworthy information and can include a symbol for quick identification wia k Tip A timesaving tip Note Important information on a feature that requires callout for special attention Cross Reference Provides a pointer to related information in the Administrator s Guide or other resources SonicWALL Technical Support For timely resolution of technical support questions visit SonicWALL on the Internet at lt http www sonicwall com us Support html gt Web based resources are available to help you resolve most technical issues or contact SonicWALL Technical Support To contact SonicWALL telephone support see the telephone numbers listed below North America Telephone Support U S Canada 888 777 1476 or 1 408 752 7819 International Telephone Support Visit lt http www sonicwall com us support contact htm gt for the latest technical support telephone numbers More Information on SonicWALL Products Contact SonicW
3. E SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax Defaults none Related Commands time exit SNWLCLI gt exit This function will exit out of the CLI Arguments none Type Executable Defaults none fetchurl SNWLCLI gt fetchurl q lt URL gt This function sends an HTTP request and dumps it to standard output Arguments lt URL gt The URL being requested q quiet S dump header in addition to response body Type Executable Defaults none get SNWLCLI gt get lt arg gt arg This function will retrieve configuration parameters Arguments arg Valid arguments that can be retrieved ntp ntpservers syslogservers tz Type Executable Defaults none gms SNWLCLI gt gms lt interval gt lt server gt This variable stores the interval time between SonicWALL GMS heartbeat messages Heartbeat messages allow SonicWALL GMS to monitor the SonicWALL CDP appliance Arguments lt interval gt time in seconds between SonicWALL GMS heartbeat messages set to 0 to disable lt server gt Type System Variable Defaults none help SNWLCLI gt help lt command gt This function will print help messages describing available commands from the CLI Calling it with no arguments will print out a list of available commands It can take a command name as an argument and will print out more detailed explanation of the given command Arguments SonicWALL CDP 6 0 Administrat
4. Policy Summary Provides a summary of each policy that is configured on the appliance F G d SonicWALL CDP 6 0 Administrator s Guide Managing Agents Wa amp Managing Agents This section provides configuration information for the Agents gt Manage page in the Web Management Interface Configure Polir 0o Agent Computer Name Friendly Name Configure oO HENRIG 10545 HENRIG 10545 7 X Oo a 0 WM W2KBSE R2 03 WM W2K8SE R2 03 2 X o o WM W2KBEE R2 01 WM W2KSEE R2 01 2 X o o YM W2KISE X641 YM W2KISE X641 P X Oa o WM W2K3 SBS O1 VWM W2K3 SBS O8 P X Om o WINT PC WINT PC 2 X om o W2K3EE X64 01 W2K3EE X64 01 2 X o p YM W2KISE R2 02 YM W2KISE R2 02 2 X 0m aS lt gt A Agents Losded Add This section includes the following subsections e Adding a New Agent Friendly Name section on page 88 e Editing an Agent s Name section on page 89 e Resetting an Agent s Key section on page 90 e Deleting an Agent section on page 90 Selecting an Agent s Policy section on page 91 SonicWALL CDP 6 0 Administrator s Guide b 87 S MW Managing Agents Adding a New Agent Friendly Name Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 The Add New Agent feature within the Web Management Interface allows the administrator to add friendly names for agents to SonicWALL CDP SonicWALL CDP recognizes agents by agent name which is the same as the computer name Follow the t
5. SonicWALL CDP 6 0 Administrator s Guide b 139 S M Backing up Exchange 2007 2003 Removing User Mailboxes from the Backup Task section on page 144 Verifying User Mailbox Backup Activity section on page 144 How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule The User Mailbox application allows you to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Installation Prerequisites This section lists the necessary prerequisites for successful operation of the SonicWALL CDP Agent User Interface with the Microsoft Exchange User Mailbox Backup and Restore feature For information about supported servers and versions of Exchange see the Supported Platforms and Deployment Requirements
6. You can select one of the following Policy Import all policy configuration settings System Import all system configuration settings e Policy and System Import all settings Step 4 Click the Import Prefs button Step 5 Click OK in the dialog box that is displayed when the import completes Administrative System Tasks and Settings The System gt Administration page provides several administrative functions including restarting and upgrading the SonicWALL CDP appliance Administrators are able to purge data and reset the SonicWALL CDP appliance to factory defaults Restarting the Appliance To restart the SonicWALL CDP appliance perform the following steps Navigate to the System gt Administration page and select the Restart tab Step 1 System gt Administration Restart Warning Restart Device SonicWALL CDP 6 0 Administrator s Guide b 5 S amp Administrative System Tasks and Settings Step 2 Verify that any updated settings have been applied Step 3 Click the Restart Device button Restarting the appliance disconnects all users and agents Upgrading Appliance Firmware To upgrade the firmware on the SonicWALL CDP appliance perform the following steps Step1 Navigate to the System gt Administration page and select the Upgrade tab System gt Administration Upgrade Firrrevare Versor Fie Name l Choose File No file chosen Upioed amp Apply Check tor Updates Step 2 Click the Check
7. Done SERVER 101 AD 3 0 Wed Nov 24 2010 16 01 22 GMT 0000 Pack Randard Time Rarted ERVER101 Exchange J 104607902 Wed Nov 24 2010 16 01 21 GMT 0800 Pack Standard Time Done ERVER101 Exchange J 0 Wed Nov 24 2010 16 01 02 GMT 0800 Pact Standard Time Started SERVER 101 AD 2 52454225 Wed Nov 24 2010 15 46 47 GMT 0800 Pacfic Standard Tine Done SERVERIO Exchange 2 1793465022 Wed Nov 24 2010 15 46 43 GMT 0800 Packie Standard Time Done SERVER IO AD 2 0 Wed Nov 24 2010 15 46 43 GMT 0800 Pack Standard Time Started SERVER IO Exchange 2 Wed Nov 24 2010 15 46 24 GMT 0800 Pacific Standard Time Started A Fileset ActivRy Losded SonicWALL CDP 6 0 Administrator s Guide b 105 S MY Viewing the Error Log Viewing the Error Log The Logs gt Error Log page displays log messages for SonicWALL CDP errors and alerts Figure 3 shows the Logs gt Error Log page Figure 3 Logs gt Error Log Page Logs gt Error Log Error Log 2010 11 23 20 02 50 Error resobving we0 cdp globel soricwall com Temporary Fabre in name resolution LAl_ AGAIN a 2010 11 23 20 02 50 Error resobeing edoreg sormcwall com Temporary Fadure in name resobtion LAL AGAIN 2010 11 23 20 01 53 connect wat getsockopt Connection refused 111 2010 11 23 20 00 55 eror setiogin Faded Function not molemerted 2010 11 77 19 99 50 conect wat getsockopt Connection refused 111 2010 11 73 19 90 05 commect_wet getsockopt Connection refused 111 2010 11 77
8. Follow the normal steps to restore an InfoStore storage group by using Restore to original location to restore the files to the application See Restoring a Storage Group on page 184 After the storage group is restored open the Exchange system manager and Reconnect the user mailboxes SonicWALL CDP 6 0 Administrator s Guide Recovering SharePoint Wax Recovering SharePoint Recovery of data from Microsoft SharePoint using SonicWALL CDP allows users to retrieve SharePoint SQL database revisions from agent machines previously configured to backup those databases When restoring SharePoint databases from a SonicWALL CDP backup you need to restore all databases in the backup revision to provide a consistent environment SharePoint data cannot be restored from the Web Management Interface Note SharePoint data can only be restored using the Agent User Interface To recover SharePoint data from the SonicWALL CDP appliance perform the following steps Step 1 Launch the SonicWALL CDP Agent software on the agent machine on which you want to recover the SharePoint data Step2 If necessary click the Change Appliance icon F to change the SonicWALL CDP appliance to the one with the files you need Step3 Click the My Backups tab Step4 Inthe left pane click Applications The display expands to show available backup tasks Step5 Click the desired backup task The available revisions are displayed Step6 Click the desired r
9. In either case the user account in Active Directory still exists unless removed separately See the following procedures for each case e Restoring a Deleted Mailbox in Exchange 2003 on page 183 e Restoring a Purged Mailbox in Exchange 2003 on page 183 Restoring a Deleted Mailbox in Exchange 2003 Log in as administrator to the Exchange server In Exchange right click the user mailbox and select Reconnect This reconnects the mailbox to the Active Directory account Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 182 to restore the mailbox Restoring a Purged Mailbox in Exchange 2003 Obtain the user account information from Active Directory Use this information to create a new user mailbox in Exchange Log into the new mailbox via Outlook or Webmail as the user or have the user log in Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 182 to restore the mailbox Restoring Deleted Mailboxes in Exchange 2007 Step 1 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SonicWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2007 deleting a user mailbox removes the user account from both Exchange and Active Directory In this case there are two methods that can be used to res
10. InfoStore v Appbcaton tems V Select Al V Mailbox Database 1221441245 V Pubic Folder Oatabsse 0275538310 OK Cancel Type a descriptive name for the application object into the Name field Select Microsoft Exchange InfoStore in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy and VSS Writer services must not be disabled See Backup and Recovery Troubleshooting on page 229 for more information Under Application items select the checkboxes for one or more databases to back up It is not required to back up all databases with the same backup task For large databases you might want to schedule separate backups at different times In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface SonicWall COPAgentTool SonicWALL Continuous Data Protection Agent Tool Ig Status Ga My Backups F Policies 27 Hep fa Summary Hame a Files and Folders T Applications T Schedutes h Backup Tesks Lalo SONICWALL in Use na Pum Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule SonicWALL CDP 6 0 Administrator s Guide b 135 S amp Backing up Exchange 20
11. Microsoft SQL server through the Open Database Connectivity ODBC API using an SQL ODBC driver that is installed with SQL By ODBC the Agent service communicates to the SQL server through transactional SQL commands E o o lt Agent Service SQL Server Agent Service requests SQL to backup database into memory Agent Service divides into blocks compresses and sends to appliance SQL Commands ome Data Flow When the SonicWALL CDP Agent Service backs up an SQL database it instructs SQL to place the data in a certain location in memory The Agent Service will then process the data one block at a time compressing it and sending to the appliance The Agent Service first needs to connect to the database and authenticate using either Windows user account credentials or using an SQL account More details are provided in the SQL Authentication section on page 167 This section contains the following subsections e Adding a SQL Server Backup Application Object section on page 162 e Scheduling Backups for Microsoft SQL section on page 163 e Configuring a Backup Task for Microsoft SQL Database Backups section on page 163 e Verifying SQL Account Configuration section on page 166 SQL Authentication section on page 167 SonicWALL CDP 6 0 Administrator s Guide b 161 S amp Backing up Microsoft SQL Server Adding a SQL Server Backup Application Object To backup Microsoft SQL
12. North America System Registration Licenses Registration Licenses Manual Keyset Registration Code SM48MQZE If using the manual keyset instead of the registration code enter it on the Manual Keyset tab Click the Register button after entering the registration code A processing indicator appears System Registration Licenses Processing gt Logging in may tae a few seconds Pease wat Your SonicWALL CDP appliance is now registered and fully operational The status panel and the Registration Licenses page now displays the current registration status of your SonicWALL CDP appliance As a best practice navigate to the Network gt Settings page and manually update the friendly name of the appliance to match the registered friendly name F A A SonicWALL CDP 6 0 Administrator s Guide Updating and Managing the SonicWALL CDP Appliance W amp Updating and Managing the SonicWALL CDP Appliance Updating your SonicWALL CDP Appliance ensures optimum continuous protection This section contains the following subsections Checking Firmware and Software Updates section on page 35 Storing the Offsite Service Encryption Key section on page 35 Resetting a Lost Password section on page 35 Checking Firmware and Software Updates The SonicWALL CDP automatically searches for and installs firmware and software updates at startup and again every six hours If SonicWALL releases a new firmware version or
13. PUS lar SP Ue Dur stion w wooo 2 00000 a wow 00000 2 woe ooo ot 00000 Stotus Competed Tompietai Comeleted Comeeted Romeseted TE SonicWALL CDP 6 0 Administrator s Guide Backing Up SharePoint Wax Step 4 Click the My Backups tab and view the list of backup revisions SonicWALL Continuous Data Protection Agent Tool SONICWALL ph Staus p My Backups z Policies 7 Help Appicebons SharePort Daciup Task Revision 1 gt OP Sheet Beckup Te O Revisit gt amp c gt Dotais 3 gt OD SP Becht Tath gt Revinien 4 gt Date Mocitiedt Dy Comman fatter Fis Ditatied Votter Dirsbiad Vie 5 CU DnR SonicWALL CDP 6 0 Administrator s Guide b 155 S W Backing up System State and Active Directory Backing up System State and Active Directory Active Directory is included within the System State application object in SonicWALL CDP 6 0 and higher When creating a System State application object you can select components including Active Directory to back up This allows you to backup and recover Active Directory revisions from agent machines together with interdependent system files to provide a consistent environment Note System State and Active Directory cannot be backed up from the Web Management Interface Use the Agent User Interface to configure System State and Active Directory for backup See the following sections Creating an Appli
14. Power Button Cooling Fan Provides optimal air circulation AC Power Allows the SonicWALL CDP appliance to connect to AC power using the supplied power cable LAN Port Allows the SonicWALL CDP appliance to connect to your local area network USB Port Allows a USB device to be plugged in and used for local archiving Table 3 provides a comparison of features for the Gen 4 SonicWALL CDP platforms Table 3 SonicWALL CDP Gen 4 Platform Comparison Feature 210 220 5040B 6080B Recommended number 25 50 100 250 of user agents Recommended number 5 5 10 15 of server agents Hard disk capacity 860 GB 1 7 TB 5 TB 5 TB usable Extensible to 10 TB Internal hard drives 1 1 4 4 Extensible to 8 Chassis model Mini Mini 1U 2U RAID support Not supported Not supported RAID 5 RAID 5 Hot swappable and Not supported Not supported Not supported Yes Redundant power Field Replaceable Not supported Not supported Yes Yes Hard Drive Ethernet interface 100 BaseT 100 BaseT 1 GbE 1 GbE Site to Site Backup Optional Optional Optional Optional Local Archiving Included Included Included Included SonicWALL CDP 6 0 Administrator s Guide UER 4 amp 9 System and Network Requirements Table 4 provides a comparison of features for the Gen 3 SonicWALL CDP platforms Table 4 SonicWALL CDP Gen 3 Platform Comparison Feature 110 210 5040 6080 Recommended n
15. Resotve URL Step 2 Type the URL you wish to resolve into the text field in the form mysonicwall com To test connectivity from the SonicWALL CDP appliance to the default URL sonicwall com you can leave the field blank Step 3 Click the Resolve URL button If the appliance can resolve the URL the status indicator at the bottom of the window displays one or more IP addresses for the URL A google com resolves to 74 125 19 99 74 125 19 103 74 125 19 104 74 125 19 147 If the appliance cannot connect to the URL the status indicator displays failed 7 70 A SonicWALL CDP 6 0 Administrator s Guide Chapter 5 Creating Files and Folders Backup Policies This chapter provides information about the Policies pages in the SonicWALL CDP Web Management Interface including navigational elements and configuration guidelines Files and Folders policies are the focus of this chapter for information about Application policies see the Backing Up Applications chapter This chapter includes the following sections Policy Interface Overview section on page 72 Creating a Files and Folders Object section on page 73 Creating a Schedule Object section on page 75 Creating a Backup Task Object section on page 79 Creating a Global Policy section on page 82 SonicWALL CDP 6 0 Administrator s Guide b 7 S amp Policy Interface Overview Policy Interface Overview The Policy Interface allows you to
16. Step 1 Login to the downstream CDP appliance using the Web Management Interface Step 2 Navigate to the System gt Settings page and click the Restore from Offsite tab Restore from Offsite Using Key CEF2CA2FB3C61 DB6DDA5AD05890243D2A380BF Data local data is replaced Policy local policy resets Wipe Offsite Data Step 3 To delete data select the Data checkbox Step 4 To delete settings and configurations select the Policy checkbox Step5 Click Wipe Offsite Data Step6 A warning message displays Click Yes to continue Replacing the Downstream CDP Appliance If the downstream CDP is no longer accessible anew CDP can take its place and recover data from the upstream appliance The following information is required before you begin Old CDP s registration code to identify the original CDP e Old CDP s encryption key New CDP s registration code To recover data from the upstream CDP appliance you must first configure the upstream appliance to allow the new downstream appliance access to the old appliance s data Then the new appliance must be setup to connect to the upstream CDP appliance Note The data on the downstream appliance will be replaced with the data from the upstream appliance The data restore process cannot be canceled once it has started y 212 og SonicWALL CDP 6 0 Administrator s Guide Step 1 Step 2 Step 3 Step 4 Replacing the Downstream CDP Appliance Wx To update th
17. The Restoring window displays the progress of the restore Restoring File Restoring dumpchk exue 100 Set Resturing t 1 Cancel Step 8 If any files cannot be restored the Restoration Failed Objects window displays a list of files and the reasons for their failure to restore Click the X to close the window Restoration Faled Otjects x Total Failed 168 Sum failed objects Faded Object Failed Reason C Program Files Corea ARW erion Step9 When the restore process is finished the Restoring window changes to Done Click the Close button to close the window Dom Done Done Close SonicWALL CDP 6 0 Administrator s Guide b 173 S amp Recovering Data from an Offsite Appliance Recovering Data from an Offsite Appliance The administrator can recover data directly from an offsite appliance when logged in to the Administrative File Browser in the SonicWALL CDP Agent User Interface To restore data from an offsite upstream appliance perform the following steps Step 1 Launch the SonicWALL CDP Agent User Interface on the agent to which you want to restore the data Step 2 On the Status tab click the Login to Administrator File Browser button LA Login to Administrator File Browser Step 3 In the login dialog box type in the IP address of the SonicWALL CDP appliance to which you want to connect Administrator Login x Appliance IP Username Password Login Cancel Step4 Type in the
18. Viewing Agent Policy Summaries The Agents gt Policy Summary page allows you to view the policies that are configured for each agent Agents gt Policy Summary VM WZKELL R2 01 v Policy Summary Select the desired agent from the drop down list and the policy summary is refreshed with the associated list of policies To view more details about the displayed policies click the arrow icons to expand the policies Agents gt Policy Summary VM W2KHLR201 Y Policy Summary gt Backup Tosk Oefeut COO Backup Test y Backup Task Eech2010 UMS Bach About the Agent User Interface The SonicWALL CDP Agent User Interface provides individual users and system administrators the ability to configure create and apply local backup and restore policies on individual workstations Users can set files and applications for backup if so configured by the administrator in the Web Management Interface and can recover backed up files The SonicWALL CDP Agent software is installed on every agent server laptop or PC intended to be backed up on the SonicWALL CDP Appliance The SonicWALL Agent Service is installed automatically with the Agent User Interface and runs in the background communicating with the SonicWALL CDP appliance The administrator can elect to install just the Agent Service on agent machines without installing the the Agent User Interface The Agent User Interface is the same on Windows Linux and Mac OS computers F A A
19. While using the SonicWALL CDP Agent User Interface an administrator creates and manages backup policies schedules and tasks the same way a user would using the Agent User Interface Refer to the SonicWALL CDP 6 0 Agent User Guide for directions on creating and managing backup policies schedules and tasks 7 B d SonicWALL CDP 6 0 Administrator s Guide About Bare Metal Recovery Wax Chapter 7 Bare Metal Recovery This chapter provides information about the Bare Metal Recovery application which can be used to create a whole disk type of image on the SonicWALL CDP appliance This chapter includes the following sections About Bare Metal Recovery section on page 99 Configuring Bare Metal Recovery Accounts section on page 100 Using Bare Metal Recovery section on page 102 About Bare Metal Recovery Bare Metal Recovery is a separate software product that can create a backup image of a whole disk or partition A disk image backup includes a backup of operating systems applications and configuration files software updates personal settings and other data One of the destinations for the image file can be an FTP server The SonicWALL CDP appliance provides this capability by hosting SonicWALL Bare Metal Recovery tib files Bare Metal Recovery Interface Overview The Bare Metal Recovery BMR Interface allows the administrator to register BMR accounts BMR Options Description Accounts Provides access to crea
20. providing the ability to include or exclude files or folders at any level Rules are defined at both the administrative level and the agent level with administrative rules taking precedence over local rules CDP type objects also provide similar rule functionality Application objects do not use rules in the same format but allow you to select the application components to back up such as individual user mailboxes or system state files Figure 8 illustrates the order in which rules are applied when determining what to back up Figure 8 Admin vs Agent Rule Precedence Defined by admin for current folder Admin s Inherited rules Defined by admin for parent folder N Agent s rules Defined by the current user forthe current folder Agent s Inherited rules defined by the current user forthe parent folder Within the constraints of administrative rule precedence rules operate as follows Rules from current folder override inherited rules from parent folder Rules in higher position take precedence rule order can be adjusted in the Agent User Interface Rules can include or exclude sub folders Figure 9 illustrates rule operation and precedence Figure 9 Rule Operational Precedence Admin rule overrides agent rule Rule from current folder overrides inherited rule from parent folder Rule in higher position takes precedence Rules can Include Exclude Sub Folders SonicWALL CDP 6 0 Administrat
21. wv Fnabie this n OK Cancel Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options e Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK 7 148g SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2007 2003 Wax Removing a Storage Group from the Backup Task To remove a storage group from the list of groups scheduled for backup perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Applications Step 3 In the right pane click the Edit button gt for the application object you wish to e
22. 0 Administrator s Guide b 131 S amp Backing up Exchange 2010 Removing User Mailboxes from the Backup Task This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup To remove a user mailbox from the backup task perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Applications Step 3 In the right pane click the Edit button 7 for the application object you wish to edit The Edit Application window opens Fit Application x Nane A ppatatin Justhentication Cancel Step 4 Clear the checkbox for the mailbox you wish to delete Step5 Click OK Verifying User Mailbox Backup Activity This section describes how to tell if your user mailbox backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups right after the first scheduled backup after creating a backup task for one or more user mailboxes and then after each scheduled backup TE SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2010 Wax If you are watching the Status page during the backup you will first see the backup task appear multiple times for each mailbox in the Backup Events table When all individual backup events are finished the backup task appears in the FileSet and Application Events t
23. 00 bytes 0 Policy TELLAKULA 80 00 178 98 Default 74 Qi P roe Gs es 174 64 MB 9 0 00 bytes 0 00 bytes 0 om VM VISTA BUS 02 os9GB 990GB 3 0 00 bytes O 00bytes 0 Default GB Policy w2k3sBs 001 3958GB 3960GB 9 0 00 bytes 0 00 bytes 0 Default GB Policy W2KSEE 01 80 00 3808GB 2595GB 200008 0 00bytes 0 00 bytes 0 Default GB Policy WIN7 02 80 00 4548 GB 44 83GB 1001955 0 00bytes 0 00bytes 0 Default GB Policy e Disk Space by File Type Disk Space by File Type Table File File Total Total Size File Count Total Size Total Size On Disk Type Count Size OnDisk Percentage Percentage s Percentage tax 1 y 4051 MB 0 00 0 03 0 03 N 14 30 7 73 gt txt 1200940 147GB 99 91 10 73 1 22 iB zp l 9 90 GB 9 90GB 0 00 143 8 22 exe i hy 134 13 MB 0 00 0 10 on i 0o00 EMPTY 1011 313 06 KB 0 08 0 00 0 00 bytes a 2 108 84 198 90 GB 0 00 81 71 9041 GB ba l 1 19 kB 600 000 0 00 0 00 bytes Ty SonicWALL CDP 6 0 Administrator s Guide e Disk Space Summary Disk Space Summary Table Configuring the System Settings Wax Agent Name Quota Quota Used File Count Offsite Quota Offsite Quota Used GLOBAL 0 00 GB 0 00 bytes 0 0 00 bytes 0 00 bytes KDANG 015150 0 00 GB 0 00 bytes 0 0 00 bytes 0 00 bytes SONICWAL FFKFVQ 80 00 GB 000 bytes 0 0 00 bytes 0 00 bytes TELLAKULA 01206 8000GB 17898 MB 9 0 00 bytes 0 00 bytes VM VISTA BUS 02 80 00 GB 9 89 GB 3 0 00 bytes 0 00 bytes W2K3SB5 001 80 00 GB 39 58 GB 9 0 00 bytesy 0 00 bytes WIKSEE 01 8
24. 176 Recovering Exchange 2010 User Mailboxes 0000 5 176 Recovering Exchange 2010 InfoStore 0 0 00 0 02 ee eee 179 Recovering an Exchange 2007 2003 User Mailbox 181 Recovering an Exchange 2007 2003 Storage Group 184 Recoverins SharePoint ss 3 0 8445 9 ee eat ooh SAAS Sa EIS eS 189 Recovering System State and Active Directory 0008 191 Restarting the Domain Controller in Safe Mode 191 Restoring Active Directory and System State 00 192 Recovering Data from Microsoft SQL Server sususensanrnrnensus 196 Recovering SQL Using the Agent User Interface 196 Additional Information 0 00 cece eee eee eee 199 Configuring Site to Site Backup and Recovery Site to Site Service OvervieW 1 0 cc eee ee ee eens 201 What is the Site to Site Service 0 0 ee eee 202 Benefits of the Site to Site Service 00 0c ee eee ee eee 202 SonicWALL CDP 6 0 Administrator s Guide x How Does the Site to Site Service Work 0 0 00 cee eee 203 Preparing for the Site to Site Service 0 2 eee eee ee eee 205 Sit to Site Service Best Practices 2 02 a ssaense ehecddatwetwedias 205 Administrator Prerequisites lt 4 ojwesds be fees Pa ees Coates 206 Purchasing Licenses and Support 0 0 ce eee eee eee 206 Configuring the Downstream CDP Appliance
25. 19 50 05 conreat wat getsockopt Commection refused 111 2010 11 23 19 56 52 connect wak getsockopt Connection refused 111 Syslog Messages Loaded 7 10 4 SonicWALL CDP 6 0 Administrator s Guide Chapter 9 Configuring and Understanding Reports The Reports pages provide the administrator with key reports on disk space usage and server status See the following sections Reports Interface Overview section on page 108 Agent Summary Reports section on page 109 Disk Space by File Type Reports section on page 112 Disk Space Summary Reports section on page 116 Detailed Event List Reports section on page 117 Agent Events Summary Reports section on page 119 Daily Events Summary Reports section on page 120 Schedule Backup Reports section on page 121 Configuring Scheduled Reports Delivered by Email section on page 122 SonicWALL CDP 6 0 Administrator s Guide b 107 S amp Reports Interface Overview Reports Interface Overview The Reports Interface allows administrators to navigate various reports listed in the Report Options The reports provide administrators with details about disk usage and space individual agents event summaries and schedule backups Administrators can configure reports delivered by email Hea Reports Agent Summary Disk Space by File Type Disk Space Summary Detailed Event List Agent Events Summary Daily Events Summary Schedule B
26. 4 Specify the type of schedule and time desired Four options are available and can be combined to form a schedule policy 1 Day Interval Schedule a task to run every certain number of days calculated from a particular date vi Enable Day Interval Cver dsy s Start on Select Tene Create aa beterval SEAS da Polley tor Continuous Data fackup Or Comtinvvous Data Backup just Ging tis tine terval Or croste an Evert Schone Policy tor FBesets and Applications Start ot Riegeat ever rervtes wel There are two types of schedules Interval type of schedule for a CDP type backup task choose the Always On or Interval radio button e Event type of schedule for a Fileset or Application backup task choose the Event radio button y G A SonicWALL CDP 6 0 Administrator s Guide Creating a Schedule Object Wax Select the Enable Day Interval checkbox Select the number of days for the interval between backups Select a start date By default the interval is calculated from the current date Under Select Time select and configure one of the following options To back up the files at any time that a change occurs select the Always On radio button You can use this type of schedule for a CDP type backup task To back up the files when a change occurs only during a specified time range select the Interval radio button also for a CDP type backup task and configure the following In the Start at fields the up and do
27. 5 GB 37 2 GB 27 9 6B 18 6 GB 9 31 6B 0 bytes Disk Space Details s Disk Space Overall a Quota Size Size Used Agent Summary Table The Agent Summary Table provides a detailed summary about individual agent disk usage Agent Name W2K3S8S 001 SPIKE VW2KS8EE X64 01 W2K8 SBS 01 W2K8EE 01 TELLAKULA 01 206 WIN7 02 USER1 PC Column Quota 80 0 GB 80 0 GB 80 0 GB 80 0 GB 80 0 GB 80 0 GB 80 0 GB 80 0 GB Description Size 4 94 GB 80 0 GB 29 6 GB Obytes 556 MB 4 00 GB 29 6 GB O bytes Size On Disk 4 95 GB 3 21 GB 29 7 GB Obytes 524 MB 4 00 GB 29 7 GB O bytes File Count 1 14 883 0 24 2 Policy Hame Default Policy Default Policy Default Policy Default Policy Default Policy Default Policy Default Policy Default Policy Agent Name Displays the name of the agent Quota Displays the Quota size allotted for the agent Size Displays the total size of all files Size on Disk Displays the total size of all the files on the disk File Count Displays the number of files backed up Policy Name Displays the name of the policy applied to the Agent SonicWALL CDP 6 0 Administrator s Guide WL M Disk Space by File Type Reports Disk Space by File Type Reports The Disk Space by File Type Reports displays details about the total amount of disk space used categorized by different file types The report is
28. 75 users and unlimited servers Offering 400GB compressed capacity with RAID 1 along with accelerated throughput and AES 256 bit encryption for offsite data security it provides continuous real time data protection for servers laptops and PCs using policy based backup central administration and open file backup It supports most small business databases and applications such as Microsoft Exchange SQL Server Quickbooks the accounting applications PeachTree and Great Plains and more Figure 17 provides a front and back bezel photograph of the SonicWALL CDP 3440i appliance Figure 17 SonicWALL CDP 3440i Power Button Cooling Fan Reset Button AC Power HDD LED Power LED Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance Do not plug devices into any ports other than those indicated unless explicitly instructed to do so by a SonicWALL technical support representative Doing so may void your warranty The SonicWALL CDP appliance front and back bezel components are described in the following table Feature Description HDD LED Indicates data transfer to and from the hard disk Hard Disk Drive Power LED Indicates the SonicWALL CDP appliance is powered on Reset Button Allows reboot of the SonicWALL CDP appliance Power Button Allows the SonicWALL CDP appliance to power on one press or power off 10 second press Cooling Fan Provides
29. Administrator s Guide Chapter 6 Managing Agents The Agents pages allow you to manage SonicWALL agents that are associated with the SonicWALL CDP appliance Agents are individual user computers or servers that can connect to an appliance to back up files and application data See the following sections e Agents Interface section on page 86 e Managing Agents section on page 87 Browsing Agents Files section on page 92 e Viewing Agent Policy Summaries section on page 94 e About the Agent User Interface section on page 94 e Using the Agent UI as Administrator section on page 96 SonicWALL CDP 6 0 Administrator s Guide b 8 S amp Agents Interface Agents Interface The Agents Interface options allow administrators to manage and browse agents agent policies and agent files The Agents function provides configuration options for agents assigned to the appliance including a display of the agents currently backing up The administrator can add agents edit agents and remove agent applications and agent folders that have been backed up Agents Options Description Manage Provides access to add or remove agents configure agent names and select agent policies Browse Agent Files Provides access to browse agent files For each agent you can view the backup tasks file size quota status and other details Backed up agent files can be removed from the SonicWALL CDP appliance
30. Administrator s Guide How Does SonicWALL CDP Work Wax How Does SonicWALL CDP Work SonicWALL CDP replicates data in real time by storing multiple revisions of files and applications defined by policies and tasks set by the administrator and agents Each element of the SonicWALL CDP works synchronously to ensure that data is protected continuously in real time SonicWALL CDP includes the following major components Web Management Interface Appliance Agent User Interface Agent Service Bare Metal Recovery Offsite Service Local Archiving This section provides an overview of the SonicWALL CDP components and related topics This section contains the following subsections How the SonicWALL CDP Web Management Interface Works section on page 6 How the SonicWALL CDP Appliance Works section on page 9 How the SonicWALL CDP Agent Works section on page 9 How Backup Policies Work section on page 11 How Rules Work section on page 15 How Scheduling Works section on page 16 How Bare Metal Recovery Works section on page 18 How the SonicWALL CDP Offsite Service Works section on page 19 How SonicWALL CDP Local Archiving Works section on page 20 SonicWALL CDP 6 0 Administrator s Guide b 5 S M How Does SonicWALL CDP Work How the SonicWALL CDP Web Management Interface Works The operating system inside the SonicWALL CDP appliance is called firmware The SonicWALL CDP Web
31. CDP 6 0 Administrator s Guide Wiz amp Glossary Glossary version SNWLCLI gt version This function displays the firmware and application version Arguments none Type Executable Defaults none Active Directory A centralized directory service system produced by Microsoft that automates network management of user data security and resources and enables interoperation with other directories Active Directory is designed especially for distributed networking environments Advanced Encryption Standard AES A recent U S government encryption standard designed as the replacement for the aging Data Encryption Standard DES Agent A server laptop or PC to be backed up using SonicWALL CDP Agent Service A SonicWALL CDP software installed automatically on agents with Agent User Interface software Agent Service communicates with the SonicWALL CDP appliance Agent User Interface A SonicWALL CDP software installed on agents Agent User Interface is a user interface for users of SonicWALL CDP agents that allows data backup and recovery configuration as administered by the SonicWALL CDP Web Management Interface Backup Task A defined File Set and Schedule are combined into a Backup Task for execution Without a Backup Task no backups will occur CDP Backup Method One method of configuring file and folder backups on agents The CDP method corresponds to the method used in the SonicWALL CDP 5 1 and earlier releases Files
32. Caneni Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options SonicWALL CDP 6 0 Administrator s Guide b 163 S amp Backing up Microsoft SQL Server Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Removing a SQL Database from the Backup Task To remove a database from the list of SQL databases scheduled for backup perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Applications Step 3 In the right pane click the Edit button gt for the application object you wish t
33. Code obtained from MySonicWALL you need to configure the appliance s network settings to be able to access the Internet If the appliance is not Internet accessible then you can register the serial number on MySonicWALL copy the Manual Keyset provided there and enter the Manual Keyset on the appliance to register instead of applying the Registration Code Perform the following steps to register your SonicWALL CDP appliance Step 1 Turn on your SonicWALL CDP appliance Step 2 Open a Web browser on the computer you are using to manage the SonicWALL CDP and go to lt http www mysonicwall com gt Step 3 Enter your MySonicWALL account Username and Password in the appropriate fields and click the Submit button Note You need a MySonicWALL account to register the SonicWALL CDP appliance Step 4 Navigate to My Products in the left hand navigation bar Home My Products My Client Licenses SonicWALL CDP 6 0 Administrator s Guide TER M Registering the SonicWALL CDP Appliance Step 5 Step 6 Step 7 DS Note Complete the fields on the My Products page as described in the table below My Products Manage or register new products Add New Product Please enter the serial number of the new product to be registered Please use the software license key when registering a software product Serial Number What is this Friendly Name May be up to 30 characters Ex San Jose Branch Office Tec
34. Configuring a Backup Task for User Mailbox Backups section on page 129 Configuring Authentication on the Exchange Server section on page 130 y i d SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2010 Wax e Removing User Mailboxes from the Backup Task section on page 132 e Verifying User Mailbox Backup Activity section on page 132 How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule The User Mailbox application allows you to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Note The SonicWALL CDP appliance must be licensed for server applications On models that do not support server application licenses such as the generation 3 SonicWALL CDP 110 and 210 y
35. Guide Recovering Data From the Upstream Appliance Wax Step 2 Navigate to the System gt Settings page and click the Restore from Offsite tab Restore from Offsite Using Key CEF2CA2F B3C61 DBBDDASADDS890243D2A380BF Data local data is replaced Policy local policy resets Wipe Offsite Data Step 3 If anew downstream appliance is set up verify that the correct key is in the key field Step 4 To restore data select the Data checkbox Step5 To restore settings and configurations select the Policy checkbox Note Once the old appliance s settings and configurations are downloaded after selecting the Policy checkbox the new appliance will begin backing up the local agents immediately It may not be necessary to download the old data from the upstream appliance Step6 Click Restore from Offsite Step 7 A warning message displays Click Yes to continue Note The data on the downstream appliance will be replaced with the data from the upstream appliance Step 8 A second warning message displays Click Yes to continue Note The data restore process cannot be canceled once it has started The restore progress displays Click Close to close the progress page SonicWALL CDP 6 0 Administrator s Guide b 21 S 9 Deleting Data From the Upstream Appliance Deleting Data From the Upstream Appliance To delete data and policy information from the upstream appliance perform the following steps
36. Hake New Foder ok Carnet The data is downloaded to your folder SonicWALL CDP 6 0 Administrator s Guide b 175 S M Recovering Data from Microsoft Exchange Recovering Data from Microsoft Exchange Recovery of data from Microsoft Exchange using SonicWALL CDP allows users to retrieve Microsoft Exchange revisions from an agent machine previously configured to backup that data Note Microsoft Exchange data can be restored using the Web Management Interface or Agent User Interface Exchange restore using Web Management Interface can restore to disk any Exchange database even for servers on different agents than the Web Management Interface See the following sections e Recovering Exchange 2010 User Mailboxes section on page 176 e Recovering Exchange 2010 InfoStore section on page 179 e Recovering an Exchange 2007 2003 User Mailbox section on page 181 e Recovering an Exchange 2007 2003 Storage Group section on page 184 Recovering Exchange 2010 User Mailboxes This section describes how to restore an individual user mailbox backup to the Exchange 2010 server by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface DN Note You must log into the agent machine as Administrator before restoring a User Mailbox For information about configuring the Administrator account for Exchange authentication see Configuring Authenticatio
37. If the data on the upstream appliance is outdated the option to recover only settings and configurations provides the ability to rapidly set up the replacement CDP The replacement will then recover the latest data directly from its local agents and then pass this data on to the upstream CDP appliance thereby reinstating full backup protection If the downstream CDP appliance is rendered unusable it is necessary to obtain a new downstream CDP appliance to replace it The upstream CDP appliance must be notified of the change and the new box must be configured to backup to it prior to recovering data from the upstream CDP appliance Sample Setup Cases The diagram in Figure 1 provides an example of a one to one CDP Site to Site deployment Multiple agents are configured to backup to the downstream CDP appliance IP address 10 0 0 1 The downstream CDP appliance is configured to backup to the local upstream CDP appliance IP address 10 0 0 2 Figure 1 CDP Site to Site One to One Local Configuration a Upstream CDP Appliance Downstream CDP Appliance Local Network The diagram in Figure 2 provides an example of a one to one offsite CDP Site to Site deployment Multiple agents are configured to backup to the downstream CDP appliance IP SonicWALL CDP 6 0 Administrator s Guide U amp Site to Site Service Overview address 10 0 0 1 The downstream CDP appliance is configured to backup to the offsite upstream CDP a
38. Management Interface is a Web based interface that allows the SonicWALL CDP administrator to configure the SonicWALL CDP appliance firmware SONICWALL Continuous Data Protection Login Username Language TP SAp The SonicWALL CDP Web Management Interface is used by the SonicWALL CDP administrator to configure local and global policies obtain logs and reports set email notifications and other administrative settings configure network settings and manage agents SONICWALL Continuous Data Protection Loa out System Status Your Device CDP 6000 coat ember 2010 11 19 02 08 05 No host resolved 201011 1902 0 05 Error resolving us0 cdp giobal soniewsall com Temporary Faire in name resobition EAI_AGAIN 2010 11 19 02 07 44 No host resolved a b 2010 11 19 02 07 44 Error resohing ust cdp giobal commcreall com Temporary Failure in name resohion LAL_AGAIN em 2010 11 19 01 46 59 cebpsnever Agaet text his bean deleted COPevert O403 Status 2010 19 99 01 45 57 cdpserver New agent test has been created COPevert 0402 Settings Time AOMEN System Status System Info Olegnosics RegistrahonLicenses Regstened vos pplince Name GDE ftw Restart Nurrber of Agents 12 P Addons 10 0 16 167 Offate Location USO cp global sorscwal con 443 Sena Nuber 000681202812 Otsk Swe 130G Version 6 0 1 59 Network Storage Avadable 1206 Modai cce os Storage Used 9 06 S Policy Offate Quota 0 F Agents Offsite Available 0 Oftite
39. RAID Fails If you are using the SonicWALL CDP 5040 or 6080 or 3440i or 4440i appliances your data will be protected by the additional failover protection of a RAID system in the event that a drive goes down SonicWALL CDP 3440i has RAID 1 which involves two disks with data mirroring from one disk onto another SonicWALL CDP 5040 and 6080 and 4440i appliances have RAID 5 which involves three or more disks with block level data striping with distributed parity across the drive set This section contains the following subsections If One Disk Fails While Using the SonicWALL CDP 3440i section on page 232 If Two Disks Fail While Using SonicWALL CDP 3440i section on page 232 If One Disk Fails While Using SonicWALL CDP 5040 6080 4440i section on page 232 If Two Disks Fail While Using SonicWALL CDP 5040 6080 4440i section on page 232 If One Disk Fails While Using the SonicWALL CDP 3440i If one disk fails while using the SonicWALL CDP 3440i Contact SonicWALL Technical Support Though your system will remain operational it is necessary to correct the disk failure If Two Disks Fail While Using SonicWALL CDP 3440i If two disks fail while using the SonicWALL CDP 3440i Contact SonicWALL Technical Support Your system will no longer be operational If One Disk Fails While Using SonicWALL CDP 5040 6080 4440i If one disk fails while using the SonicWALL CDP 5040 or 6080 or 4440i Contact SonicWALL Tech
40. Redundant Array of Independent Disks RAID A failover method used to protect against data loss in the event of disk failure Static IP address An IP address that is unique and unchanging Unlike dynamic IP addresses a static IP address remains the same when you make a new Internet connection Upstream CDP appliance An offsite CDP appliance on your WAN that is used for secure backup and recovery User Datagram Protocol UDP A connectionless protocol that sends and receive datagrams over an internet protocol IP network Universal Serial Bus USB An external bus standard that supports data transfer rates of 12Mbps A single USB port can be used to connect up to 127 peripheral devices such as mice modems and keyboard USB also supports Plug and Play installation and hot plugging SonicWALL CDP 6 0 Administrator s Guide U amp Related Documents Related Documents This section contains related documentation specific to SonicWALL CDP solutions User Guides All online documentation for SonicWALL user s guides is available on the SonicWALL Support Web site at http www sonicwall com us support html e SonicWALL CDP 6 0 Agent User Interface User s Guide e SonicWALL CDP 210 220 Getting Started Guide e SonicWALL CDP 5040B Getting Started Guide e SonicWALL CDP 6080B Getting Started Guide e SonicWALL CDP 110 210 Getting Started Guide e SonicWALL CDP 5040 Getting Started Guide e SonicWALL CDP 6080 Getting Started
41. SharePoint section on page 151 Scheduling Backups for SharePoint section on page 152 e Configuring a Backup Task for SharePoint section on page 153 e Verifying SharePoint Backup Activity section on page 154 Creating an Application Object for SharePoint To backup Microsoft SharePoint you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object SonicWALL CDP 6 0 Administrator s Guide b 151 S amp Backing Up SharePoint Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Note To backup SharePoint using the Agent User Interface perform the following steps Open the SonicWALL Agent User Interface on the SharePoint server In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane click Applications In the right pane click the Plus button at the lower right corner The Add Application window opens Add Application x Appec ation Microsoft SOL Server Shar ePuiet hg Ys is 8S iS 8 iS IS IS OK Cancel Type a descriptive name for the application object into the Name field Select Microsoft SQL Server SharePoint in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled See Ba
42. SonicWALL CDP 6 0 Administrator s Guide About the Agent User Interface Wx Agent User Interface Overview The Agent User Interface includes four tabs or pages Status My Backups Policies and Help User access to these pages is granted and administered by the administrator using the Web Management Interface Table 1 provides an overview of the four default Agent User Interface controls Table 1 Agent User Interface Pages Page Description Status Status provides the user with the SonicWALL CDP appliance IP address the agent name and state quota information including file count size size on disk quota remaining and the current backup policy name Recent tasks are displayed in right pane with task name start time duration and status My Backups My Backups provides access to all backed up data including backups created using the CDP FileSets and Applications backup methods It also provides the ability to enable or disable file or folder backups refresh the display search by all or part of the file name restore data remove items and remove old file versions Policies Policies provides the user with access to all backup status and configuration pages including Summary Files and Folders Applications Schedules and Backup Tasks Users can configure and schedule backups on the Policies tab Help Help provides links to online help the SonicWALL knowledge base the Agent log file and Agent ver
43. State and Active Directory Wax Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options e Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK Verifying System State and Active Directory Backup Activity Step 1 Step 2 Step 3 This section describes how to tell if your System State backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for System State and Active Directory In the SonicWALL CDP Agent User Interface click the Status tab Optionally to view backup status on a different appliance click the change appliance button 3 in the left pane View the backup status in the right pane i
44. Testing Network Connectivity Step 4 The test results column will display the results of the network connection test If the test was successful Ping succeeded is visible If the network connection test failed Ping failed is visible Check Network Settings race Re Server IP Address Test Resuks Notes Info Progress General Network Connections Test Defaut Gateway Ping succeeded ONS Server 1 a 10 209 70 205 Test Security Management Lirerse Manager Tracing Network Routes You can type ina URL on the Trace Route tab to find out the network route that traffic from the SonicWALL CDP appliance takes to reach that location To trace the route to a particular URL perform the following steps Navigate to Network gt Connectivity and click on the Trace Route tab Step 1 Network Connectivity Trace Route Trace Rote lt gt Trace URL Step 2 Inthe text box near the top of the page type in an IP address or a URL in the form of mysonicwall com 7 B d SonicWALL CDP 6 0 Administrator s Guide Testing Network Connectivity Wax Step 3 Click the Trace URL button If the trace is successful the IP address of each hop is displayed beginning with the network device closest to the SonicWALL CDP and ending with the one closest to the target URL The status indicator at the bottom of the window displays Succeeded and shows the number of milliseconds it took to trace the route Network Connectivity Trace Route
45. YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose DISCLAIMER OF LIABILITY SONICWALL S SOLE LIABILITY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY IN NO EVENT SHALL SONICWALL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE HARDWARE OR SOFTWARE EVEN IF SONICWALL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall SonicWALL or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU Guide Conventions The following Conventions used in this guide are as follows Convention Use
46. and Recovery Troubleshooting on page 229 for more information Under Application items select the checkboxes for one or more user mailboxes to back up SonicWALL CDP 6 0 Administrator s Guide p 141 S M Backing up Exchange 2007 2003 Step 7 If authentication credentials are required to access the Exchange server or to test the connections to the Exchange server click the Authentication button The Authentication dialog box opens Authentication x User naru Pazawnri Test Connection Cencel Step 8 Inthe Authentication dialog box type the domain username into the Username field and type the password into the Password field Note For Exchange 2007 2003 configure Authentication with lt your_domain gt cdpAdmin When ready to restore a backed up user mailbox login to the server agent as cdpAdmin Step9 To test the connection between the User Mailbox application and the Exchange server either with or without credentials click the Test Connection button Step 10 When finished entering the authentication credentials click Save Click Cancel to close the dialog box without saving anything Step 11 In the Add Application window click OK to add the application object N Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule The new application object appears in the Policies screen of the Ag
47. are backed up individually rather than as a File Set with new revisions created continuously as changes occur up to a set limit of revisions Data De duplication The process used by SonicWALL CDP to back up only the blocks of data that have changed since the last scheduled backup Metadata is used to map the changes between different revisions so that any revision can be restored correctly Domain Name System Service DNS An Internet service that translates domain names into IP addresses Because domain names are alphabetic they re easier to remember The internet however is really based on IP addresses Every time you use a domain therefore a DNS service must translate the name into the corresponding IP addresses Downstream CDP appliance A local CDP appliance on your LAN Dynamic Host Configuration Protocol DHCP A Protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network In some systems the device s IP address can even change while it is still connected DHCP also supports a mix of static and dynamic IP addresses Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task This means that a new computer can be added to a network without the hassle of manually assigning it a unique IP address Many Internet Service Pr
48. backup While you can edit the default policy you cannot delete it The purpose of the default policy is to allow the administrator to force the backup of certain files and applications on the agent Deleting the policy would counteract this intent A user cannot create a new CDP type backup task via the Agent User Interface The Agent UI only allows the creation of Fileset or Application backup tasks Only the administrator can create CDP type backup tasks by using the Web Management Interface CDP type backup tasks or policies use Interval scheduling which back up changed data continuously or continuously during a set interval such as from 8am to 5pm Monday through Friday Fileset or Application backup tasks use Event scheduling only In contrast to the continuous nature of Interval scheduling Event scheduling allows you to set recurring times dates or days for backups to occur A CDP backup task also differs from a Fileset or Application backup task in that the defined files and folders are backed up as separate entities not as filesets Trimming of old revisions can also use a different method than is available for Fileset or Application backup policies The default CDP type policy is also used for policies transitioned from previous versions of SonicWALL CDP after upgrading y A A SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wax How Rules Work The rules within Files and Folders objects are flexible
49. bezel photograph of the SonicWALL CDP 2440i appliance Figure 16 SonicWALL CDP 2440i Been HDD LED Poor Wiican LAN Port Te pa Power Power LED Reset Button ooling Fans Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance Do not plug devices into any ports other than those indicated unless explicitly instructed to do so by a SonicWALL technical support representative Doing so may void your warranty The SonicWALL CDP appliance front and back bezel components are described in the following Feature Description HDD LED Indicates data transfer to and from the hard disk Hard Disk Drive Power LED Indicates the SonicWALL CDP appliance is powered on Reset Button Allows reboot of the SonicWALL CDP appliance Power Button Allows the SonicWALL CDP appliance to power on one press or power off 10 second press Cooling Fan Provides optimal air circulation AC Power Allows the SonicWALL CDP appliance to connect to AC power using the supplied power cable LAN Port Allows the SonicWALL CDP appliance to connect to your local area network table SonicWALL CDP 6 0 Administrator s Guide WEA 49 System and Network Requirements SonicWALL CDP 3440i The SonicWALL CDP 3440i offers enterprise level data backup protection for small to medium businesses and remote offices The high performance 1U rack mountable solution is optimized for up to
50. box without making any changes click Cancel SonicWALL CDP 6 0 Administrator s Guide b 89 S MW Managing Agents Resetting an Agent s Key The first time an agent computer communicates with a SonicWALL CDP appliance it securely requests a security key which will be stored in the local registry and used for future validation The administrator may need to reset the security key for an agent To reset the security key perform the following tasks Step1 Inthe Web Management Interface navigate to the Agents gt Manage page Step2 On the Configure tab click the Reset Security Key icon in the Configure column for the agent whose key you want to reset Step3 A status message displays near the bottom of the page to confirm the reset A Agent Reset Deleting an Agent The administrator can delete agents in the Web Management Interface Deleting an agent allows the administrator to remove the rights of an agent to connect to the SonicWALL CDP appliance If an agent is deleted and tries to connect the agent will be blocked from connecting or backing up to the SonicWALL CDP Deleting an agent requires the following two steps Deleting the agent using the Web Management Interface e Uninstalling the Agent software from the agent If a user uninstalls the Agent software from an agent or removes the agent from the network the agent settings will not be changed and previously backed up data will remain on the SonicWALL CDP
51. databases you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft SQL database backup perform the following steps Step 1 Open the SonicWALL Agent User Interface on the SQL server Step 2 Inthe SonicWALL CDP Agent User Interface click the Policies tab Step 3 Inthe left pane click Applications Step 4 Inthe right pane click the Plus button at the lower right corner The Add Application window opens Add Application x Appt abe Micrusutt SOL Servet hg oK Caneel Step5 Type a descriptive name for the application object into the Name field Step6 Select either Microsoft SQL Server or Microsoft SQL Server Desktop Engine MSDE in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy and VSS Writer services must not be disabled See Backup and Recovery Troubleshooting on page 229 for more information Step 7 Under Application items select the checkboxes for one or more databases to back up Step 8 Inthe Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule
52. define configure and implement backup policies for Agents Policy Files and Folders Schedules Backup Tasks Admin Policies Policy Options Description Files and Folders Provides access to create and configure Files and Folders Objects Schedules Provides access to create and configure Schedule Objects Backup Tasks Provides access to create and configure Backup Task Objects Admin Policies Provides access to create and implement global and local Policies y 72 A SonicWALL CDP 6 0 Administrator s Guide Creating a Files and Folders Object Wax Creating a Files and Folders Object In order to create a Backup Policy a defined Files and Folder Object Schedule Object and Backup Task Object are needed By default there are three predefined Files and Folders objects e Empty Files and Folders A non editable empty Files and Folders object e Default Folderset Files and Folders The default object selected in Files and Folders in the Default Policy e Default CDP Files and Folders This is the default object selected in the CDP Backup Task in the Default Policy To create a Files and Folders Object perform the following steps Step 1 Navigate to Policy gt Files and Folders Policy Files and Folders Step 2 Click the button located in the bottom right below the Files and Folders table The Files and Folders window appears Files amt Folders x Tull Petts Add Wer ww Risbe Typ
53. deleting it you can clear this checkbox Click OK SonicWALL CDP 6 0 Administrator s Guide b 153 S W Backing Up SharePoint Verifying SharePoint Backup Activity This section describes how to tell if your Microsoft SharePoint backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for SharePoint Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button 3 in the left pane Step 3 View the backup status in the right pane SonicWALL Continuous Data Protection Agent Tool SONICWALL gt It status oe My Dackups Agent information Apvimre 100D Agent VMOIWIKSSE ADD Ageri Site Normal tie Court a4 Sire S60 MA Size on Ofek SMe Guts 008 Puky Nane Dein Pulcy Policies 7 Hel Rackup Fvents Task Mame Stert Time hare ont Usctur ano suSlesi Se 7011 02 2234 revort Daug apo Deckup dcur 102 224 nherevont Uackur VVS Co tert log 2011 02 22 4 refont Daciu VSS Cortert mdr 2011 02 22 hereront Usctur ano suSleeitSe 7011 02 2239 Sharefort Ancu app Dackup decir 201 1t412 2 14 28 SharePoint Aackuy Sheed Services 2011412 92 14 28 FaeSet and Application Fuenta lesk Finish Time harefort Deckup atk PUS lant oF Ue p lar
54. enable GMS define Offsite options and import or export configuration preference settings This section contains the following subsections e Changing the Password section on page 42 e Configuring Time Settings section on page 43 Configuring NTP Settings section on page 44 e Configuring Administrative Email Settings section on page 45 Specifying Alerts section on page 46 e Configuring Reports Settings section on page 47 e Adding a SonicWALL CDP Appliance to GMS section on page 49 e Configuring the Offsite Service section on page 52 Exporting or Importing Preferences section on page 54 Changing the Password Step 1 Step 2 Step 3 Step 4 Step 5 Follow these steps to change your password in the Web Management Interface Navigate to System gt Settings Three fields Current Password New Password and Verify New Password are visible in the Password tab System gt Settings Password Current Password New Password Verify New Password Type the current password into the Current Password field The default is password Specify the desired password in the New Password field Re enter the desired password in the Verify New Password field and click Apply You will automatically log out of the Web Management Interface Log back in with your username and new password to confirm the password change 7 n A SonicWALL CDP 6 0 Administrator s Guide Confi
55. for offsite backup Note The SonicWALL CDP Offsite Service is offered as a subscription based service Data transmitted and stored securely at either the North American or European Offsite Service is available for retrieval when onsite data has been destroyed or the onsite appliance has been rendered inoperable enabling an enterprise to be up and running quickly after a disaster event Compressed full database and full file with latest revision data blocks are encrypted and transmitted from the SonicWALL CDP appliance to the Offsite Service Offsite Service communication uses SSL TLS transport layer encryption and AES application layer encryption In the event that a local SonicWALL CDP recovery is not viable the SonicWALL CDP administrator can recover the data from the Offsite Service using an encryption key Data backed up using the SonicWALL CDP Offsite Service is protected by AES advanced encryption standard 256 bit encryption and can only be recovered using an AES 256 bit encryption key set automatically and available only to the network administrator Data stored using the Offsite Service is fully secure as it cannot be decrypted without the key even by SonicWALL technical support engineers SonicWALL CDP 6 0 Administrator s Guide b 19 S PF How Does SonicWALL CDP Work Refer to Figure 14 for the Offsite Service data backup flow For more information about the SonicWALL CDP Offsite Service refer to the Site to
56. for Updates button If any new firmware versions are available for download on MySonicWALL the versions will appear on the page Step 3 Click the Choose File button and browse to select the downloaded firmware file to use Step 4 Click Upload amp Apply to upload the chosen file to the appliance and then reboot the appliance using the new firmware Step 5 Click OK in the confirmation dialog Purging Data from the SonicWALL CDP Appliance In the event that your appliance is damaged and needs to be returned to SonicWALL you may want to purge its contents including stored data and agent information Caution Purge data erases all backed up data on the appliance It is impossible to recover the data once it is purged Purging the data does not change IP or password settings 7 56 d SonicWALL CDP 6 0 Administrator s Guide Administrative System Tasks and Settings Wax To purge data from the SonicWALL CDP appliance perform the following steps Step1 Navigate to the System gt Administration page and select the Purge Data tab System gt Administration Purge Data Warning This operation val wrevocably destroy of backed up date on thes appbance It wil be imposable to recover the date Are you sbeotutely sure you wart to proceed Purge Data Step 2 Click Purge Data Step 3 Click Yes Purge Now to confirm and purge backup data Step 4 A confirmation message displays upon completion of the data purge Restoring Data f
57. includes the following sections Supported Platforms and Deployment Requirements section on page 21 System and Network Requirements section on page 22 Requirements for Supported Applications section on page 30 Registering the SonicWALL CDP Appliance section on page 31 Updating and Managing the SonicWALL CDP Appliance section on page 35 Supported Platforms and Deployment Requirements SonicWALL CDP 6 0 is supported on the following platforms SonicWALL CDP 110 SonicWALL CDP 210 SonicWALL CDP 220 SonicWALL CDP 5040 SonicWALL CDP 5040B SonicWALL CDP 6080 SonicWALL CDP 6080B SonicWALL CDP 1440i SonicWALL CDP 2440i SonicWALL CDP 3440i SonicWALL CDP 4440i SonicWALL CDP 6 0 Administrator s Guide ER MY System and Network Requirements System and Network Requirements This section provides deployment considerations for your agents client or server and network requirements Table 1 lists the minimum system and network requirements Table 1 SonicWALL CDP Deployment Requirements Minimum Client Requirements Pentium III Processor 450 MHZ with at least 256 MB of RAM 40 MB of free disk space Microsoft Windows 7 Windows Vista Windows XP Minimum Server Requirements Intel Celeron 2 0GHZ Process 256 MB DDR Microsoft 2008 Server 2003 Server High speed Internet connection Serial DSL Cable T1 Router or hub with wired Ethernet port Network Requirements About the SonicWALL CDP A
58. mysonicwall con Trace Rote Trace URI If the URL is unreachable the status message at the bottom of the window indicates the failure of the trace Testing URL Connectivity You can test the connectivity to a certain URL by typing it in on the Test URL tab If the test succeeds you know that the SonicWALL CDP appliance can reach that location To test the connectivity to a particular URL perform the following steps Step 1 Navigate to Network gt Connectivity and click on the Test URL tab Network Connectivity Test URL Test URL SonicWALL CDP 6 0 Administrator s Guide bp 6o S amp Testing Network Connectivity Step 2 Type the URL you wish to test into the text field either as an IP address or in the form mysonicwall com To test connectivity from the SonicWALL CDP appliance to the default URL sonicwall com you can leave the field blank Step 3 Click the Test URL button If the appliance can connect to the URL the status indicator at the bottom of the window displays Succeeded and shows the number of milliseconds it took to connect If the appliance cannot connect to the URL the status indicator displays failed Resolving URLs You can resolve a URL to find out its IP address es by typing in the URL on the Resolve URL tab To resolve a URL perform the following steps Step 1 Navigate to Network gt Connectivity and click on the Resolve URL tab Network Connectivity Resolve URL
59. of ping c COUNT send only COUNT pings s SIZE Send SIZE date bytes in packets q quite mode only displays output at start and when finished Type Executable Defaults Sent SIZE data bytes in packets 56 quit SNWLCLI gt quit Exits out of the CLI Arguments none Type Executable Defaults none raidadd SNWLCLI gt raidadd This function adds a new drive to the RAID array Arguments none Type Executable Defaults none Related Commands raidinfo raidrebuild raidremove raidstatus raidverify raidinfo SNWLCLI gt raidinfo This function outputs information about the RAID devices in the box Arguments none Type Executable Defaults none Related Commands raidadd raidrebuild raidremove raidstatus raidverify raidrebuild SNWLCLI gt raidrebuild lt controller gt lt array gt drive lt drive gt This function will rebuild a drive within the raid array With no arguments it will display the rebuild status and scheduled jobs With lt controller gt and lt array gt arguments it rebuilds the array using an optional specified drive or the first available spare drive Scheduling rebuilding operations is recommended as rebuilding an array can take a long time SonicWALL recommends allowing a full night for the rebuilding process Arguments lt controller gt lt array gt rebuilds using an optional specified drive or a first available spare lt drive gt drive used to rebuild the array Type Execu
60. on the main toolbar Ay Local Archive Manager RTCD 6 D US Home el Ele Yew Tools tep u a ct W Seve tank _Archwenowi Check staa SonicWALL CDP 6 0 Administrator s Guide RA amp Creating a Local Archive Step 3 Step 4 Step 5 Step 6 Set the destination by clicking the button next to the Folder field in the Destination section in the left pane You ll see a list of all the USB devices mounted on your SonicWALL CDP appliance Choose the USB device to which you want to copy your data You can choose an existing folder on the USB device or create a new one by clicking Make New Folder AiSclect Archive Folder x 3 O Euge EULA a O Fek O tound 000 26 guides 3 3 Moc OneTouch 4 app Mahsal Auchi LI New CDPAutomation a O Norl PST Fies Raka corres D Excowaties zi Make New Foise Cox Cancel J Click OK In the Destination section you will see the folder you selected and the space available on the USB device Destriaton Folder sdb1 Local Archives Available 32076 Requeet Erimwe In the Appliance Archive pane choose the agent s applications or folders you want to archive to the USB device Select an entry by selecting the checkbox next to it Appliance Archive Yy o gp Ful Incremerta Check Encypt Uncheck ly Al COP Agents edpadmins imac local i seAvenior F m C PD Un Malice Backup Task MUD Exchange InfoStore Backup Tas
61. only applies for Exchange backups created on SonicWALL CDP 5 1 or earlier 7 140 4 SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2007 2003 Wax Adding User Mailboxes to an Application Object Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object You can test the connection to the Exchange Server by clicking the Authentication button while adding or editing an application object It is not necessary to enter any authentication credentials to test the connection To create an application object with individual user mailboxes for backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane click Applications In the right pane click the Plus button atthe lower right corner The Add Application window opens Arid Application x Nare New Apphcat puiat Miernanfi Fechangr larr Maiihnr kd oK Caneel Type a descriptive name for the application object into the Name field Select Microsoft Exchange User Mailbox in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled See Backup
62. option Two options are available e Send all files offsite Don t send any files offsite Offsite Send all Files Offsite v Send all Files Offsite Dont send any files Offsite Step9 Select the desired Schedule to apply to this Backup Task When a Data Type of CDP is selected only Interval types of schedule objects will be listed in the Schedule drop down menu When a Data Type of FileSet or Application is selected only Event types of schedule objects will be listed in the Schedule drop down menu Step 10 Click OK to create the new Backup Task F s d SonicWALL CDP 6 0 Administrator s Guide Creating a Backup Task Object Wax About Trimming Algorithms SonicWALL CDP offers two trimming algorithms e Delete Oldest e Decay If you are using the Decay option it will work as described in the following example As a hypothetical assume you have backed up a file once per day for a year After one year of Decay mode trimming the final end result of revisions may look like this e 1 revision from a year ago e 1 revision from 6 months ago e 2 revisions from 3 months ago e 3 revisions from this month The Decay mode uses internal logic that attempts to give a broad range of revisions over time with an emphasis on more recent revisions This was the standard behavior used in SonicWALL CDP versions 3 through 5 0 The Delete Oldest algorithm is linear the same as application trimming in CDP 5 x If you configure it
63. shortcut to view Online Help Navigation Overview The navigation options are located in the left pane beneath the header Log out Your Device CDP 6080 Status Registered 2 system Network Policy Agents BMR Activity flea Reports SonicWALL CDP 6 0 Administrator s Guide b 7 S M How Does SonicWALL CDP Work Two panels are visible Status Panel Displays the Log Out option and status of the administrator s appliance This panel is located above the Navigation Menu e Navigation Menu Allows the administrator to navigate the Web Management Interface Status Panel The Status panel provides administrators with the login status the name of the SonicWALL CDP appliance that the Web Management Interface is currently accessing and the registration status of the accessed appliance Log out Your Device CDP 6080 Status Registered Option Description Log Out Logs the administrator out of the Web Management Interface Your Device Lists the name of the device the administrator is logged into Status Displays the current appliance registration status Navigation Menu The Navigation Menu allows the administrator to navigate the appliance features system Network Policy Agents 2 BMR Activity faa Reports Option Description System Provides access to to view and configure system Status Settings Time Administration Diagnostics Re
64. smsi O 7 iso 3 0 chdmp 3 1 edb 2 zip 9 7 Disk Space by File Type Table The Disk Space by File Type Table provides a detailed summary about the various file types stored on the CDP appliance File Type File Count v Total Size Total Size on Disk txt 1412 354 MB 51 9 MB e gif 497 399 KB 511 KB j js 213 4 28 MB 1 41 MB EMPTY 212 47 0 MB 27 4 MB Jog 173 937 MB 61 7 MB Ink 139 159 KB 90 3 KB aver 132 326 KB 112 KB ini 127 36 9 KB 48 0 KB D2 Column Description File Type Displays the number of file types located on the appliance disk space File Count Displays the number of files on the appliance disk space Total Size Displays the total of all file sizes Total Size on Disk Displays the total of all file sizes located on the appliance disk space SonicWALL CDP 6 0 Administrator s Guide b 15 S 49 Disk Space Summary Reports Disk Space Summary Reports The Disk Space Summary Reports display details about the amount of total disk space used by individual Agents Figure 3 shows the Reports gt Disk Space Summary page Figure 3 Disk Space Summary Report Reports Disk Space Summary 83 8 68 E cts cuts 74 5 98 a Quote Used 05 198 550 60 e500 7200 279 00 m5 00 931 60 0 bytes TELA UL on wETAeUDO evra voreceves WISE e401 TUN PESTO Opomin wee woernr vara TIES Wesel WIRE HSC ven a Agen Mame Quota Quota Used File Coumt GLOBAL 008 0 bytes 0 ESHE aike e 14 TELLAKULA 01 205 wWo
65. specific day of the month vi Enable Days of the Month Select Tune roste an interwal Schodde Potcy for Contimeeus Data Backup w Continssous Oats Backup Lit Arro Te time rtervai reste an vert Screose Poy to Mbesets anc Appixagons art at z Repeat mestes urti Select the Enable Days of the Month checkbox Select the days of the month on which to run the backup Select Last for the last day of the month Select the time at which to start the backup 4 Specific Dates Schedule a task on specific dates throughout the year J Enable Specific Dates Select Tene reste a terval Schedse Pokey for Conttimecer Data Backup Continemous Dita Cachup jit Org Pre tee Mervet t Create m tvem Schedte Putcy tor Hiesets and Appi sons at ae 00 fs C Mtoa eutes urti Select the Enable Specific Dates checkbox Click the small calendar and then select the date s Select the time at which to start the backup Step5 Click OK after defining the desired schedule New schedules are visible in the table 7 B A SonicWALL CDP 6 0 Administrator s Guide Creating a Backup Task Object W amp Creating a Backup Task Object The Backup Task object is created and defined by combining a Schedule object and a File and Folders object or by combining a Schedule object and an Application object To create a Backup Task with a Schedule object and a File and Folders object perform the following steps Step 1 N
66. tab Figure 10 Day Interval Scheduling Add Schedule x V Enable Day interval Every ie tart or Setect Tine recte s deterval Scheda Potcy for Contiusnas Data Dachup w Cominuous Oats Backup uni durog Hes ime rarya creste on Evert Schedse Daes tor Filesets sd Applic ations Dart at e e Vi Repeat rutei wth 7 G d SonicWALL CDP 6 0 Administrator s Guide Figure 11 illustrates the Days of the Week tab Figure 11 Days of the Week Scheduling Aid Schade vi Enable Days of the Week A check mebcates that the tack it eched sed torun on that dey of the retpecthe weet Se Mem tur Wed Me Pri Sa te 7 a Y yd CA an ah Last v Select Time Oosie an Arteryel Schede Pubcy tor Cortinuyus Data Bachup Or Contiusours Date Hocht hai Geng fee ber Pirro Create an Demni Shmi Picy tx Panaria act Ape tcations Ovect Set t b fepest eve mendes ett Om Cancel Figure 12 illustrates the Days of the Month tab Figure 12 Days of the Month Scheduling Add Schede Me P rae i vt Vi Enable Days of the Month To sade a specify dey of the month cick om oach dey i the caterer bebra fo reise 1 nihe setecse Select Time Create an meterval Schade Pobey for Continsous Dats Bacup Contin Data Backup pict Gary tres tere rte Create m tvert Imas Powy for Peart ard Applications to fecon eve renter wil com Y tee wrt OA Cansat How Does SonicWALL CDP Work Wax SonicWALL CDP 6 0 Administrato
67. the restore is finished click Close Using Authoritative Restore An authoritative restore is most commonly used to restore corrupt or deleted objects For example a deleted user account can be recovered from an Active Directory backup that precedes the deletion of the user account An authoritative restore should not be used to restore an entire domain controller nor should it be used as part of a change control infrastructure Proper delegation of administration and change enforcement will optimize data consistency integrity and security MSDN Web links e http support microsoft com kbid 258062 e http support microsoft com default aspx scid kb en us 240655 e http support microsoft com default aspx scid kb en us 830574 e http support microsoft com default aspx scid kb en us 314980 e http support microsoft com default aspx scid kb en us 265089 e http www microsoft com technet prodtechnol windowsserver2003 library Operations f66ee9e4 96d7 4f74 a2fe d669194bf5a2 mspx MSDN Engineering recommends the following as the most helpful to see what is happening e http support microsoft com default aspx scid kb en us 840001 e http support microsoft com kb 239803 SonicWALL CDP 6 0 Administrator s Guide b 195 S M Recovering Data from Microsoft SQL Server Recovering Data from Microsoft SQL Server Recovery of data from Microsoft SQL using SonicWALL CDP allows users to retrieve Microsoft SQL revisions from an agent machi
68. the three radio buttons to the right of the pie chart and make a selection Three options are available Total Count Total Size and Size on Disk J Total count Total size e Size on disk The data table changes accordingly to the graph view you select SonicWALL CDP 6 0 Administrator s Guide b 113 S M Disk Space by File Type Reports Total Count View The Total Count View provides a visual representation of the total files allocated to the disk space of the appliance CDP v ba 38 0 e Total count O Total size Size on disk OTHERS 11 2 shtm 1 0 urlg1 1 Jpg1 1 gt dat 1 2 EMPTY6 7 y 051 8 png 2 2 xmi 2 3 ini 3 4 Total Size View The Total Size View provides a visual representation of the size of all the files being backed up CDP v Total count OTHERS 0 2 dato 0 s Total size xmi0 1 W Size on disk EMPTY 0 2 cab 0 2 exe 0 5 ditt0 56 msi 0 6 bet 1 4 mdmp 1 8 iso 2 4 log 3 6 zip 8 edb 10 3 yp 6114 og SonicWALL CDP 6 0 Administrator s Guide Disk Space by File Type Reports W amp Size on Disk View The Size on Disk View provides a visual representation of the total of all files on the disk cDP v OTHERS O 1 A J Total count ipg 0 0 sqlite 0 0 Total size di 0 1 Size on disk O EMPTY 0 1 bt 0 3 cab 0 3 log 0 3 mdmp 0 4 exe 0 5
69. to save 5 revisions and the 6th comes in the oldest revision chronologically recorded will always be the one that is deleted SonicWALL CDP 6 0 Administrator s Guide bp 8 S amp Creating a Global Policy Creating a Global Policy The Policy gt Admin Policies page allows you to create global policies A global policy is pushed out to all agents Users can view or add to the global policy but cannot delete it or remove anything from it A global policy is created by combining a Backup Task object and a Files and Folders object To create a global policy perform the following steps Step 1 Navigate to Policy gt Admin Policies Policy gt Admin Policies Step 2 Click the button located in the bottom right below the Policy gt Admin Policies table An Add Policy window appears Ad Policy x Pome y Meme Duvia Qual Type Size X Select Cominuous Data Protection Task Default COP Backup Task X Saart Fileset Tasks andi Application Tasks rehude lene Optionat Adaria or can enniie of peevert Agerts trom backing up reese tes and ciders Ihe pobcy is offen used to prevert egerts from backing up Movies Music Bic Emoty lies and folders X OK Cancel F 2 Og SonicWALL CDP 6 0 Administrator s Guide Creating a Global Policy Wax Step 3 Enter a descriptive Policy Name Step 4 Enter a Quota in gigabytes This is the amount of storage on disk available to agents that inherit this policy Step5 Select either Siz
70. you can reboot the appliance press any key when prompted by GRUB and select the SonicWall Authentication Reset option For details on this method see Example Use Case Authentication Reset on page 240 SonicWALL CDP 6 0 Administrator s Guide b 35 S M Updating and Managing the SonicWALL CDP Appliance To reset a lost password from the Login screen perform the following steps Step 1 Launch the SonicWALL CDP Web Management Interface SONICWALL Continuous Data Protection Login Usemame Password Language Englhah LOIT PARIWO Step2 Click the LOST PASSWORD link on the Login screen LOST PASSWORD Step3 You will be prompted to confirm the reset action Click OK to confirm or Cancel to cancel re you sure you want to reset admin password By accepting you will be locked out and need to contact support to retrieve your new password E Cancel Step4 A confirmation dialog informs that the password has been reset and to contact Support for a new password Message from webpage Ty SonicWALL CDP 6 0 Administrator s Guide Chapter 3 Configuring System Settings The System pages in the SonicWALL CDP Web Management Interface allow the administrator to view system status and diagnostics configure system and administrative settings perform registration licensing and upgrades purge data from the appliance and restart the appliance This chapter provides information about the available fe
71. 0 00 GB 38 08 GB 200008 0 00 bytes 0 00 bytes WIN7 02 80 00 GB 45 48 GB 1001955 0 00 bytes 0 00 bytes Detailed Event List Agent Event Summary Agent Events Summary Table Agent Name Total Count Total Size W2KSEE 01 200008 38 08 GB W2K3SBS 001 9 39 58 GB VM VISTA BUS 02 3 989 GB WINT 02 I 1001955 45 48 GB TELLAKULA 01206 9 178 98 MB e Daily Events Summary Daily Events Summary Table Date Total Count Total Size 12 Dec 2010 12 4947 GB 10 Dec 2010 1201972 3 73 GB Step5 Click Apply Adding a SonicWALL CDP Appliance to GMS SonicWALL CDP appliances must be running firmware version 2 3 or later to be managed using SonicWALL Global Management System GMS For CDP Reporting in SonicWALL GMS a minimum of SonicWALL CDP 6 0 is required with SonicWALL GMS 6 0 2 6 0 Service Pack 2 To configure a SonicWALL CDP appliance for management by SonicWALL GMS perform the following tasks e Preparing the SonicWALL CDP Appliance on page 50 e Adding the SonicWALL CDP Appliance to GMS on page 51 e Registration Tasks on GMS on page 51 e Registration Tasks on the CDP Appliance on page 52 SonicWALL CDP 6 0 Administrator s Guide b 49 amp Configuring the System Settings Preparing the SonicWALL CDP Appliance Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 You can manage the SonicWALL CDP appliance from SonicWALL GMS The System gt GMS page provides a wa
72. 011 2 20 PM F SharedServicesi _DB_587028 8 324KB SQL Server Databa 2 17 2011 2 20 PM L sharedservicest_0G_Se7ced 4 224KR SQL Server Dstaba 2 t7 2011 2 20 PM F sharedServices _Search_D6_ 24 765KB SQL Server Dotaba 2 17 2011 2 22 PM P SharedServicesi _Search_DB_ I HOKB SQL Server Databa 2 17 2011 2 22 PM A sharedservicescontent_fasb 14 520KB SQL Server Datebe 2 t7 2011 2 20 PM H SharedServicesContent_fdb 3 40 KB SQA Server Outaba 2 17 2011 2 20 PM F sharePoint_AdminConterk_83 63 690KB SQL Server Databa 2 17 2011 2 20 PM LU Sharepoint adnincontert B3 4 GTZKO SQLServer Ostoba 2 17 2011 2 20 PM F SharePoint Config 221273 8 34 KR SQL Server Databa 2 17 2011 2 20 PM P SharePaint_Cortig 32127319 153KB SQL Server Databa 2 17 2011 2 20 PM LA WSS _Corkent mdF 22 720KD SQL Server Ostoba 2 17 2011 2 20 PM P WS5_Cortent jog LOF 11 200KB SQL Server Oataba 2 17 2011 2 20 PM PF WSS_Search_VM W2K35E R2 S2 416KB SQL Server Databa 2 17 2011 2 20 PM LI WSS Search VMW IE RZ 26 016KR SQL Server Ostoba 2 17 2011 2 20 PM r gt gt rrPPrrrrrrrrrrrrprrr gt SonicWALL recommends backing up all SharePoint databases together rather than backing up individual databases separately For information about restoring SharePoint databases see the Recovering SharePoint section on page 189 See the following sections for SharePoint backup procedures e Creating an Application Object for
73. 1 16 iC iN h Date Total COP Count Total COP Sire Total Fileset Count Total F cset Sire 9 Nov 2010 3 19768 2 bytes r v0 1268 h 1 34 6 CB 5 t Mi 0 bytes 4n v0 O byt 3 4 Changing the chart views allows for viewing of the total count size and size on disk of disk space organized by file type Table The Disk Space by File Type Table provides a detailed summary about the various file types stored on the CDP appliance ay SonicWALL CDP 6 0 Administrator s Guide Schedule Backup Reports Wax Schedule Backup Reports The Schedule Backup Reports displays a visual summary about scheduled backups that occurred today and within the past 2 days 7 days 14 days and 30 days Figure 7 shows the Reports gt Schedule Backup page Figure 7 Schedule Backup Selections Reports Schedule Backup loday ti wW 0200 vw U UU Ug OU 10 00 1200 14 00 16 00 18 00 DW SERVER101 Graph 00 00 Changing the chart views allows for viewing of the total count size and size on disk of disk space organized by file type SonicWALL CDP 6 0 Administrator s Guide b 121 S 9 Configuring Scheduled Reports Delivered by Email Configuring Scheduled Reports Delivered by Email Administrators can configure SonicWALL CDP to deliver scheduled reports by email Figure 8 shows the Reports gt Configuration page Figure 8 Reports Configuration Page Reports Configuration Scheduled Reports Delivered by Email Frnabihe a n lt Ac
74. 10 Scheduling Backups for InfoStore A schedule is required when creating an Application backup task to backup InfoStore databases You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for InfoStore Backups Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Before creating a backup task create the application object and schedule to be included in the task To create a backup task for an InfoStore backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task x Select Data Type Appicetion hd Appbcation Data Exch2010 Mailbox Backup Oftste Sond off Files Offsite Md Scheide Fechange 010 Sehed X OK Caneri Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Applicatio
75. 2 46 Configuring Reports Settings 0 0 0 0 0 eee eee eee 47 Adding a SonicWALL CDP Appliance to GMS 20005 49 Configuring the Offsite Service 2 4 oon aya e vee ead e Sowa de dew sees 52 Exporting or Importing Preferences uuueuueuruu eee eee eee eee 54 Administrative System Tasks and Settings 0 0 00 eee eee eee 55 Restarting the Appliante 42 c4 2cvetesbavy eh Grind ee bee ey Sheed 55 Upgrading Appliance Firmware 0 0 e eee eee eee eens 56 Purging Data from the SonicWALL CDP Appliance 56 Restoring Data from Offsite 0 0 ee eee eee 57 Resetting to Factory Detaults 22 i004 ne ee dea cae cede ie kena ee 59 System DragosSti S oe G5 Gv Grae was a a a E oad Wiese E wee 59 System Licenses and Registration 0 0 0 cece eee tee eee 60 Registration Status 40 21 h ssehi aged Kio bi beoeehiadaw Keeee heed 60 LACCNSES oct a pawl ine Kae a Sues ae ee ak Awa et Helens 61 Mannal IREVS6l 909 8 ad sete ale wd eee ape hed D 61 System Activity Progress anank a ott Ged aA ee RNS eo al 62 Configuring Network Settings Network Interface Overview 0605 00 Foud ome echo be Sod eee Read eed 63 Configuring Network Settings lt i 0 we Goes Dees away tee ad ae eek 64 Configuring Appliance Host Name and Domain 64 Configuring IP Subnet and Gateway Addresses 2 04 65 d SonicWALL CDP 6 0 Administrator s Guide Config
76. 2KISE R2 02 n Applance gt CFASRDZK gt O gt Det ats 88 Oriste gt Ly gt D Fesas gt ve woxsseRe T KHOANG gt 4 Appicetion gt lt HANG 3 gt w Serverio gt EANO 4 gt VMK Ser gt T YMACTSER2 02 gt yh WO ISE G4 1 gt J 2 1 gt WNAE gt med J gt E Commen Foker B Oftsine Ager Fie Cisabie Folder Cisable Fite 3 7 2 Og SonicWALL CDP 6 0 Administrator s Guide Step 4 Step 5 Step 6 Step 7 Browsing Agents Files Wax After you select the Agent click one of the three types of backups CDP FileSets or Applications Continue clicking the arrows next to the items you wish to browse To go back to a previous level click the button for that level along the top of the browse section HRDANG 011185 COP lt Documents ared Satire tem Favorites To remove a backed up item from the appliance select the item and then click the Remove Item icon x at the bottom of the browse window Deleting backed up data from the SonicWALL CDP appliance may need to be accompanied by changing the Backup Task in Policies gt Backup Tasks Otherwise another revision of the same data will be backed up on the appliance at the next scheduled interval To remove a backed up item that no longer exists on the agent select the item and then click the Remove Deleted Items icon at the bottom of the browse window SonicWALL CDP 6 0 Administrator s Guide b 3o S M Niewing Agent Policy Summaries
77. ALL Inc for information about SonicWALL products and services at Web http www sonicwall com Email sales sonicwall com Phone 408 745 9600 Fax 408 745 9300 Current Documentation Check the SonicWALL documentation Web site for that latest versions of this manual and all other SonicWALL product documentation http www sonicwall com us Support html Table of Contents Table of Contents SonicWALL CDP Overview What Ts SonicWALL CDP o3c Gy icia ewe Saad Oy Heyes whet ER a 2 Why Use SonicWALL CDP ioce bc aean eb vac an DER Cad weed taaae Rha 4 How Does SonicWALL CDP Work 0 0 0 eee 5 How the SonicWALL CDP Web Management Interface Works 6 How the SonicWALL CDP Appliance Works 0000000 9 How the SonicWALL CDP Agent Works 0 0 00 e eee ee 9 How Backup Policies Work 0 0 0 eee eee eee 11 How Rules Work ax x costars osana e Pewee as sen tase dane 15 How Scheduling Works wicks ie eee Pia eae ee ae ee Oe Bee 16 How Bare Metal Recovery Works 0 0 0 e ee eee ee eee 18 How the SonicWALL CDP Offsite Service Works 0 19 How SonicWALL CDP Local Archiving Works 005 20 Initializing the CDP Appliance Supported Platforms and Deployment Requirements 21 System and Network Requirements 2 00 0 eee eee eee eee 22 About the SonicWALL CDP Appliance eussnsuuaeunnura eee eee 22 Requirements for Supported Applic
78. ALL CDP is a disk based data backup and recovery system that provides protection for assigned agents regularly preserving the latest file versions and database revisions locally and if configured storing full folder and full database revisions to the secure Offsite Service Backups are performed regularly by SonicWALL CDP ensuring that new versions of files or application revisions are continuously updated In addition older versions of each file are stored allowing recovery from multiple points in time SonicWALL CDP includes the following components The SonicWALL CDP Web Management Interface Appliance Offsite Service Agent User Interface and Service Local Archive Manager and Bare Metal Recovery Each SonicWALL CDP component is described below SonicWALL CDP Web Management Interface The SonicWALL CDP Web Management Interface is a Web based interface that provides the system administrator the ability to configure create and apply global policies and tasks for the SonicWALL CDP appliance The Web Management Interface also provides initial system setting configuration for the SonicWALL CDP appliance as well as system diagnostics and allows for a full purge of data from the appliance For detailed SonicWALL CDP management interface specifications refer to the How the SonicWALL CDP Web Management Interface Works section on page 6 e SonicWALL CDP Appliance The SonicWALL CDP appliance is a dedicated disk backup appliance t
79. Business Continuity Solutions _ BUSINESS CONTINUITY SonicWALL CDP Series SonicWALL CDP 6 0 Administrator s Guide SonicWALL CDP On Demand Video http www demosondemand com clients sonicwall 001 page demos asp productdemos SONICWALL gt SONICWALL gt SonicWALL CDP 6 0 SonicWALL Inc 2001 Logic Drive San Jose CA 95124 3452 Phone 1 408 745 9600 Fax 1 408 745 9300 E mail info sonicwall com Copyright Notice 2011 SonicWALL Inc All rights reserved Under the copyright laws this manual or the software described within cannot be copied in whole or part without the written consent of the manufacturer except in the normal use of the software to make a backup copy The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original This exception does not allow copies to be made for others whether or not sold but all of the material purchased with all backup copies can be sold given or loaned to another person Under the law copying includes translating into another language or format Specifications and descriptions subject to change without notice Trademarks SonicWALL is a registered trademark of SonicWALL Inc Microsoft Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 Exchange 2003 Exchange 2007 Exchange 2010 SQL 2005 SQL 2008 Internet Explorer SharePoint and Active Directory are trademarks or registered tradem
80. CDP Agent User Interface click the My Backups tab Step 2 Inthe left pane click Applications The display expands to show available backup tasks Step 3 Click the desired backup task The available revisions are displayed 7 19 d SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft SQL Server Wax Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time In Sts MyDe Heweian 26 Oca Enum gt T keman gt amp Detats Ub rete O Re Appacamons Step5 At the bottom right corner click the Restore icon The Application Restoration window opens Application Resta ation Options Restern to origins location X Cunponentss A MESO EFRVERTPOH Sm On Cencel In the Options drop down list select one of the following Restore to original location This option restores the files to the application in their Step 6 original location for Microsoft SQL Restore to alternate location This option restores the files to the disk of the agent machine Step 7 Under Components select the checkboxes for the databases you want to restore SonicWALL CDP 6 0 Administrator s Guide b 197 S M Recovering Data from Microsoft SQL Server Step 8 Click OK The Application Restoration Details window appears Application Restoration Detads Microsoft SOL Server Step Desci iptrun Stert Time Dus aton Start Cancel Step9 The restoration step
81. CDP Local Archiving Overview section on page 215 e Bare Metal Recovery Bare Metal Recovery is a separate standalone application which provides the administrator with the option to create a hard disk image backup of information stored on a disk including the operating system files applications and configuration files software updates personal settings documents and other data For detailed Bare Metal Recovery specifications refer to the How Bare Metal Recovery Works section on page 18 SonicWALL CDP 6 0 Administrator s Guide E M Nhy Use SonicWALL CDP Why Use SonicWALL CDP SonicWALL CDP is a complete and reliable data protection solution that eliminates exposure to threats of data loss using the same security technology implemented by major financial and government institutions Specifically developed for the business and remote office networks SonicWALL CDP is employed in network environments with business requirements that necessitate continuous data backup SonicWALL CDP also provides real time continuous data protection for laptops and remote agents connected by IPsec or SSL VPN Running seamlessly SonicWALL CDP captures the most recent file and application revisions maintaining multiple versions of each backed up file SonicWALL CDP stores backed up data on a local SonicWALL CDP appliance for instant recovery and if configured to the secure SonicWALL CDP Offsite Service for protection against local disast
82. Default Policy that includes it Figure 5 Modified Default Policy Edit Backup Task x Edit Policy x Name nehaie Temp Pubcy Narre Select Osta Type Quotn 80 3B Fies and Fokders inchide Temp X Quota Type Sire X Numker of Versiona 1 Select Continuous Data Protection Task Default COP Backup Task X Oftste Send all Files Offsite Select Fileset Tasks andor Application Tasks Schemas every 60 mins hd v rrhide Teng OK Cancel viet as ger erje punai Adamsist at i rom becking up rviesired Fies and Fokier ied ert Arts trom beching Default Folderset Files and Folders kd OK Cancel The Edit Policy window also provides the Administrator s Agent Override section The administrator can use this to exclude certain types of files or folders from backup by the agent The administrator configures the Files and Folders object such as the Default Folderset Files and Folders object with a rule to exclude the files or folders The modified Files and Folders object is then selected for inclusion in the default policy Figure 6 shows the modified Files and Folders object with a rule to exclude certain file types Figure 6 Files and Folders with Excluded File Rule Files and Folders x Hame Ful Path Ec Add thew Rule Type Tie Harve and Patterns Apply to eubftotders hechide X Ente File llame or Pattern v Rutes Sowce Fnabie Type File lame Apply to Shtal 2 Exchule Zip tihes 2p xes There can be multiple default policies configur
83. G 4G 2 USERI PC 008 0 bytes 0 VISTA BUS 01 ics 69268 12 VM VVIERP 04 WwW O bytes U VMP 05 8 amp 0 08 Obytes 0 VOKS5RS 001 ke 4 08 1 wee oem AF ra Ntar Graph Changing the chart views allows for viewing of the total count size and size on disk of disk space organized by file type Table The Disk Space by File Type Table provides a detailed summary about the various file types stored on the CDP appliance Ty SonicWALL CDP 6 0 Administrator s Guide Detailed Event List Reports Wax Detailed Event List Reports The Detailed Event List Report displays details about individual backup events including the filepath file name timestamp size and size on disk Figure 4 shows the Reports gt Detailed Event List page Figure 4 Detailed Event List Report Reports Detailed Event List CFAIRDZK v Today gt Path File llame Tans Rin Size Size On Dish SERVER10140 SOMB fies SERVERIO1 IC SMB fhe 50 MS File 1 00000 tet 2010 11 24 221206 49 9 MA 418M8 Table The Disk Space by File Type Table provides a detailed summary about the various file types stored on the CDP appliance b SonicWALL CDP 6 0 Administrator s Guide b 117 S amp Detailed Event List Reports Detailed Event Display Options Changing the graph views allows for viewing of individual agents disk space usage and overall disk space usage To change the graph views Step 1 Locate the two radio buttons above the legend and to t
84. Guide RA amp Creating an Automatic Local Archive Task Creating an Automatic Local Archive Task You can configure the Local Archiving feature to automatically run at set intervals Each task can run at only one interval but you can set up multiple tasks on the same group of files For instance you could set up one task to run a full backup of a folder on Sunday and then add a second task to do incremental backups the rest of the week Tasks are stored on the CDP appliance Follow this procedure to manually configure Local Archiving Step 1 In the Auto Start section choose a period or interval and time Step 2 If you want email notification Success or failure specify when you want the message to be sent Step 3 In the Task field enter the name for this task Step 4 Click Save Task Step 5 To add another task click Add Task and configure it with a different period and time Step6 To remove or rename a task select it from the drop down list and then click the appropriate button y 226 SonicWALL CDP 6 0 Administrator s Guide Appendix This appendix provides an overview of the online help feature troubleshooting information deployment guidelines for SonicOS frequently asked questions a command line reference and a glossary See the following sections e Help Overview section on page 228 Troubleshooting SonicWALL CDP section on page 228 e Configuring SonicOS Security Services for Sonic
85. Guide e SonicWALL CDP 1440i 2440i Getting Started Guide e SonicWALL CDP 3440i 4440i Getting Started Guide e SonicWALL CDP Microsoft Exchange User Mailbox Feature Module e SonicWALL CDP Microsoft Exchange InfoStore Feature Module SonicWALL CDP Site to Site Feature Module e SonicWALL CDP Local Archiving Feature Module Contributors Susan Weigand has over seven years of network security documentation experience Prior to becoming a SonicWALL Senior Technical Writer she worked for over ten years as a UNIX developer and spent three years as a QA engineer at Cisco Systems and Symantec At Symantec Susan authored the Symantec Network Security 7100 Series Implementation Guide and contributed to other endpoint security and network security documents She has taken a turn as the lead author on every SonicWALL product line over the past four years preparing both administrator and user guides Susan has also authored over 20 technical guides on network security topics and secure remote access solutions including application firewall and control high availability solutions packet capture switching layer 2 bypass single sign on custom reporting application backup and restore and Citrix access solutions Susan holds two B A degrees in Computer Science and History both with honors and a Certificate in Internet Programming from the University of California at Santa Cruz Jean Marc Catalaa SonicWALL Curriculum Developer holds a B S in Electrica
86. Guide for further information on configuring an appliance s IP address and domain name Set the desired number of minutes in the Synchronization Interval field The default and minimum is 15 minutes To save bandwidth you can set the interval to a larger number for less frequent synchronization between the downstream and upstream appliances The Encryption Key is set automatically and cannot be changed If you switch between the Portal and another upstream destination you will see a different key in this field You can copy the key to your computer clipboard and save it in a text file for secure storage offsite To specify the maximum bandwidth used during synchronization with the upstream destination select the Enable Bandwidth Management checkbox enter the desired numerical value in the field below it and select kbps Mbps or Gbps as the units To enforce a schedule for synchronization with the upstream destination select the Enable Bandwidth Management checkbox and then select the desired schedule from the Schedule drop down list You can configure an appropriate schedule on the Policy gt Schedules page Click Apply SonicWALL CDP 6 0 Administrator s Guide b 53o S amp Configuring the System Settings Exporting or Importing Preferences You can export or import preferences system and policy configuration settings on the Import Export tab of the System gt Settings page Exporting preferences saves all configura
87. LL CDP Agent User Interface and Agent Service are installed at the same time The Agent Service runs continuously in the background as a service allowing backups of files folders and application revisions SonicWALL CDP 6 0 Administrator s Guide b 9 S M How Does SonicWALL CDP Work The Agent User Interface is a graphical user interface that allows users to control agent backup to and recovery from the SonicWALL CDP appliance User access privileges to the appliance using the Agent User Interface are configured by the CDP administrator using the Web Management Interface Users can manage backup options and restore files and application revisions from the appliance using the Agent User Interface The Agent Service runs in the background handshaking with the appliance transmitting data to the appliance and when using the CDP backup method on a Windows machine listening for Windows Event Notifications to discover when data has been written to a local disk triggering the agent to backup the change to the SonicWALL CDP appliance When changes have been made the Agent Service transmits 4 KB to 64 KB data blocks compressed if necessary to the appliance for backup For more information about the SonicWALL CDP Agent User Interface refer to the About the Agent User Interface section on page 94 About Data De Duplication Data de duplication technology is used on the agent during backups of revisions for both applications and fil
88. Modes in Microsoft SQL Server section on page 167 e About Windows Authentication section on page 168 e About SQL Server Authentication section on page 169 Setting Up Windows Authentication Mode Security section on page 169 Setting Up Mixed Mode Security section on page 170 Authentication Modes in Microsoft SQL Server Microsoft SQL Server can operate in one of two security authentication modes SonicWALL CDP 6 0 Administrator s Guide b 167 S amp Backing up Microsoft SQL Server Windows Authentication Mode Windows Authentication e Mixed Mode Windows Authentication and SQL Server Authentication Windows Authentication mode allows a user to connect through a Microsoft Windows user account Mixed Mode allows users to connect to an instance of SQL Server using either Windows Authentication or SQL Server Authentication Users who connect through a Windows user account can make use of trusted connections in either Windows Authentication Mode or Mixed Mode SQL Server Authentication is provided for backward compatibility For example if you create a single Windows 2000 group and add all necessary users to that group you will need to grant the Windows 2000 group login rights to SQL Server and access to any necessary databases About Windows Authentication When a user connects through a Windows user account SQL Server revalidates the account name and password by calling back to Windows for the in
89. MySonicWALL to register the CDP Registration Tasks on the CDP Appliance After the GMS registration completes you can perform the local registration tasks on the CDP appliance For more information on CDP registration see the SonicWALL CDP Getting Started Guide for your CDP appliance To perform local CDP registration tasks Step1 In GMS in the left pane select the CDP unit Step 2 Navigate to Policies gt General gt Status Step 3 In the right pane locate the Registration Code for use on the local CDP appliance Step 4 On the management system for the CDP appliance point your browser to the SonicWALL CDP Web Management Interface and log in with the default credentials admin password Step5 Navigate to the System gt Registration Licenses screen Step6 Onthe Registration tab enter the Registration Code obtained from GMS in the Registration Code field Step 7 Click the Register button Configuring the Offsite Service The procedure for configuring the downstream CDP appliance to back up data and policy information to the SonicWALL CDP Portal or to an upstream CDP appliance is provided in this section For information about restoring files from an offsite CDP appliance see the Restoring Data from Offsite section on page 57 For information about managing and restoring data from an offsite CDP appliance by using the Agent User Interface as an administrator see the Using the Agent UI as Administrator sectio
90. Note The SonicWALL CDP appliance must be licensed for server applications On the SonicWALL CDP 110 and 210 platforms this feature requires the purchase of the SonicWALL CDP 110 210 5 Server Applications License upgrade This license allows you to back up five applications that are installed on your server such as Exchange SQL Active Directory and others The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature includes the following capabilities e Ability to set and manage the backup schedule Optional automatic backup to an offsite location e Retention of multiple backup versions How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup a storage group you must configure an application object a schedule and a backup task that includes both the application object and the schedule The InfoStore application allows you to add or remove individual Microsoft Exchange Storage Groups for backup set backup schedules restore specific backups of the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are succe
91. OS to load the operating system into memory residing on track zero of the disk Bare Metal Recovery disk image creation is automatic which means files and folders do not have to be earmarked for backup To ensure that the backup and recovery processes are streamlined Bare Metal Recovery disk images only store hard disk parts that contain data Bare Metal Recovery images can be backed up directly to the SonicWALL CDP appliance with FTP Bare Metal Recovery disk images can also be created on local hard disks CD R RW DVD R RW DVD RW or removable media such as Firewire IEEE 1394 and USB 1 0 1 1 and 2 0 devices Once created the image can later be transferred to any other media Lost data from the disk image can be retrieved at any time Additionally the disk image can be accessed as a virtual drive for browsing and extracting files 7 18 Og SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wx For more information on Bare Metal Recovery refer to the Bare Metal Recovery and Local Archiving Workstation User s Guide How the SonicWALL CDP Offsite Service Works The SonicWALL CDP Offsite Service provides a secure server or Portal that stores backed up data for protection against local disaster During registration of your SonicWALL CDP appliance you are able to select a North American or European data center You can also use the Web Management Interface to configure another upstream SonicWALL CDP appliance
92. PCH Smal joyki 2010 12 10 1200 28 000001 Competed beaten elas ebb SOL Tark TPCH Srna nnd 2010 12 101200 18 000010 Completed SOL Task app e65tew63 5e08 4 2010 12 1011 01 12 00 00 01 Cunpleted Sol Tank p bechup document 2010 12 1011 01 12 00 0001 Tungia SOL Task TPCH Smal joyki 2010 121011 01 12 00 00 01 Cunphted SOL Tark TPCH Srs ndi 2010 12 10 11 01 08 00 00 05 Cumqeted SOL Task exp bechup documernd 2010 12 10 10 00 50 00 00 01 Cungeted SOL Taek op n6Stewb3 5e88 4 2010 12 1010 0050 00 0001 Cumpasted SOL Tasi TPCH Smi joyki 2010 12 10 10 0050 00 00 01 Curgeted J SAL Tant TPCH Srs naif 2010 1210 100043 00 00 06 Conphted A g z Step 4 Click the My Backups tab and view the list of backup revisions It Status De My Dacha T Pokies 2 Hew Apek ders AR Tees Hewelan 26 ce gt T sch tee gt J heen gt me gt Dotais a Ub Fetes gt O apin 2 gt Rorision 25 0 Aaplicatons bite ate Maita Li Corme I uow i Mirabet F ober Oiti Tee eg a 1 SonicWALL CDP 6 0 Administrator s Guide b 165 S amp Backing up Microsoft SQL Server SQL Configuration Levels SQL backup configuration is set at different levels These are e Agent or application Level Offsite backup is set on the entire agent SQL Instance Level More than one SQL instance can be running on a same machine e Database Level An instance can contain one or more databases The databases are backed up independently Servers normally have only one instance which mat
93. Site Service Best Practices For best performance SonicWALL recommends you follow these practices Seed data to a second local CDP when dealing with large data sets e Consider having a dedicated Internet connection for many to one backup scenarios Separate out data being uploaded Do not seed all machines at once Do not seed all files from a single large machine at one time SonicWALL CDP 6 0 Administrator s Guide WE M Preparing for the Site to Site Service e No circular references of data An upstream appliance cannot back up to one of its downstream appliances Administrator Prerequisites The following deployment prerequisites are required to use the CDP Site to Site feature Two or more CDP appliances running 6 0 or higher firmware e 8x5 or 24x7 support contract for the upstream CDP Appliance e Offsite license for the upstream CDP appliance to accept downstream CDP appliance connections IP address or Fully Qualified Domain Name for the Upstream CDP Appliance e Inthe case of an offsite Upstream Appliance port 2022 must be open to receive incoming traffic within firewall rules Note You must purchase an 8x5 or 24x7 support contract and a 1 3 5 or 10 node Offsite license for the upstream CDP appliance Purchasing Licenses and Support DS Note Your SonicWALL CDP appliances must be registered before they can be deployed for Site to Site Refer to the SonicWALL CDP Getting Started Guide for further inf
94. Site Service Overview section on page 201 Figure 14 Offsite Service Data Backup Flow ot Agent Client Offsite Service Server SONICWALL Remote Server SonicWALL CDP Appliance eeeeeeseceeese ahaa AES Encrypted Data Local Dat Local Area Network ate The agent sends data blocks compressed as needed to the SonicWALL CDP Appliance local server 6 The SonicWALL CDP appliance sends AES encrypted data blocks to the Offsite Service remote server How SonicWALL CDP Local Archiving Works Local archiving is a separate software tool that allows you to archive some or all of the contents of an upstream offsite or downstream local SonicWALL CDP appliance onto a USB device This feature can also be used to create a portable backup that can be restored at another site that does not have a SonicWALL CDP appliance Data can be archived to the USB device in encrypted format The Local Archive Manager application is installed on an agent system as part of a Complete installation of the SonicWALL CDP Agent software For more information about Local Archiving see the SonicWALL CDP Local Archiving Overview on page 215 E SonicWALL CDP 6 0 Administrator s Guide Supported Platforms and Deployment Requirements Wa amp Chapter 2 Initializing the CDP Appliance This chapter provides information about the system requirements and initial configuration process for your SonicWALL CDP appliance This chapter
95. SonicWALL CDP Agent User Interface is started in the services tab By default SonicWALL CDP uses the System account to access to the folders that are selected for backup The System account will need to be added to the security settings of any directory that you want to backup Symptom Applications are not available when adding a backup policy The SonicWALL CDP Agent uses a discovery process to find applications available for backup The Volume Shadow Copy service and VSS Writer service must not be disabled for the discovery process to work Volume Shadow Copy Service To ensure that the SonicWALL CDP Agent can discover available applications including Outlook Outlook Express System State and Active Directory Exchange Infostore Exchange User Mailbox SQL Server and Sharepoint verify that the Volume Shadow Copy service is not disabled To view and configure the startup method for the Volume Shadow Copy service perform the following steps Step 1 Open the Windows Services window by selecting Start gt Administrative Tools gt Services Step 2 Scroll down to the Volume Shadow Copy service H Services Ol xi Ele Atin Yew Hep e 9 MWODB ER gt u i m Nime Q totus Terminal Services Allows users to connect Started Manual Local System By Terminal Services S Enables a user conmectio Crabied Local System tio Themes Prowides user expenence Disabled Local System Bunter ptbie Pow Manages an unin
96. SonicWALL Continuous Data Protection folder on your machine Right click inside the folder and select Paste from the pop up menu Restart the CDP Agent User Interface and the SonicWALL CDP Agent Service The Microsoft Exchange InfoStore application should function properly Obtaining EsEbcli2 dll from the Microsoft Download Center Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 This section describes how to manually obtain the EsEbcli2 dll from the Microsoft Exchange Server 2007 Service Pack 1 available at the Microsoft Download Center Navigate to Microsoft Download Center at lt http www microsoft com downloads gt Type in E2K7SP1EN32 exe in the search window and select Go List of results will appear Select the Exchange Server 2007 Service Pack 1 page Scroll down to the bottom of the page and select the Download button next to E2K7SP1EN32 exe file Make sure to download the 32 bit version the 64 bit version does not include the missing DLL file Extract the E2K7SP1EN32 exe file making sure to note down the extraction folder Navigate to the extraction folder from step 3 and to the following path lt setup serverroles common path gt inside the folder Locate version 8 1 240 3 of the EsEbcli2 dll file right click it and select Copy from the pop up menu Navigate to C Program Files x86 SonicWALL SonicWALL Continuous Data Protection folder Right click inside the folder an
97. The one to one CDP Site to Site configuration can be expanded to include multiple downstream CDP appliances that back up to a single local or offsite upstream CDP appliance The upstream appliance needs to have sufficient Offsite nodes licensed Multiple downstream CDP appliances can backup to a single upstream CDP appliance Upstream CDP appliances can also backup local data to the SonicWALL Offsite Portal or to yet another CDP appliance However this third appliance cannot send any data offsite In the event that a downstream CDP appliance is rendered unusable the CDP Site to Site feature allows you to recover your data settings and configurations directly from the upstream CDP appliance If the data on the upstream CDP appliance is not the most recent choose the option to only download settings and configurations the local agents will then back up the most recent data to the downstream CDP appliance which will be sent to the upstream CDP appliance If the upstream CDP appliance is rendered unusable it can easily be replaced with a new CDP appliance configured with the same IP address as the original upstream CDP appliance Benefits of the Site to Site Service The benefits of the SonicWALL CDP Site to Site feature include e Secure confidential data backup and recovery e Additional protection against data loss e Easy deployment e Quick recovery of settings and configurations or complete recovery of data settings and configuration
98. Used 0 BMR Activity ha Repons ay SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wx Individual agents workstations and servers can connect to the SonicWALL CDP appliance and back up files and applications by running the SonicWALL CDP Agent software Administrators can control the flow of data from the agents to the appliance s by using the SonicWALL CDP Web Management Interface to e Set local and global policies and tasks for agents Specify a maximum backup allotment quota Filter to include or omit specific file types The Web Management Interface also allows the administrator to register the appliance view and configure system and network settings and purge data from the appliance After the initial set up of your SonicWALL CDP which includes registering your SonicWALL CDP appliance on MySonicWALL you must activate your appliance using the Web Management Interface The Web Management Interface is used to insert the registration code or manual keyset that is obtained from MySonicWALL For more information about the registration and initial setup of your SonicWALL CDP appliance refer to the SonicWALL CDP Getting Started Guide for your model Alert and Help Options The alert and help options are located in the header of the Web Management Interface SONICWALL Continuous Data Protection Header Description Alert Provides a shortcut to the Activity gt Error Log Help Provides a
99. WALL CDP section on page 232 e Technical Frequently Asked Questions section on page 235 Command Line Interface Reference section on page 236 e Glossary section on page 248 e Related Documents section on page 250 e Contributors section on page 250 SonicWALL CDP 6 0 Administrator s Guide WE amp Help Overview Help Overview Help a function within the Web Management Interface redirects the administrator to online SonicWALL CDP help content To view the help content click the Help button in the Web Management Interface toolbar SONICWALL Continuous Data Protection Troubleshooting SonicWALL CDP This section contains troubleshooting information for the SonicWALL CDP This section contains the following subsections Appliance Troubleshooting section on page 228 Software Troubleshooting section on page 228 Backup and Recovery Troubleshooting section on page 229 Recovery when RAID Fails section on page 232 Appliance Troubleshooting This section contains troubleshooting that relates to the SonicWALL CDP appliance Symptom Cannot connect to CDP Appliance Verify that your workstation server has network level connectivity to the CDP appliance by attempting to ping the CDP appliance at its configured address If you are on a separate subnet you many enter the appliance IP address manually Select CDP Manual Connection Type in the CDP appliance IP addres
100. able as completed SonicWALL Continuous Data Protection Agent Tool SONICW gt fol Statu Z My Backups lt Policies F Help Agent Information Backup E Apina 10010105 Tek Mame Start Time Dest anaon Saatus Agert VWUOANHPEE RD Dt Agert Siete homa Fie Cort soi mo Poacy Nane Dorat Potcy J0tO Dacha Task Lotting ky HicSet and Apeitcetion Frents Task Fah Tne Staus To verify user mailbox backups Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button 3 in the left pane Step 3 View the backup status in the right pane Backing Up InfoStore Databases You can backup and restore Microsoft Exchange InfoStore databases by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface The InfoStore databases are backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange InfoStore application object for for one or more databases input the login credentials for the Exchange server configure a backup schedule create a backup task
101. ace For more information about the SonicWALL CDP Agent User Interface specifications refer to the How the SonicWALL CDP Agent Works section on page 9 and the About the Agent User Interface section on page 94 The SonicWALL CDP Agent User s Guide provides detailed information about using the Agent User Interface SonicWALL CDP Agent Service The SonicWALL CDP Agent Service software is installed automatically with the SonicWALL Agent User Interface By running continuously in the background of each agent the Agent Service enables backup of folders and application revisions as it performs handshaking with the appliance transmits data and listens for Windows Event Notifications For detailed SonicWALL CDP Agent Service specifications refer to the How the SonicWALL CDP Agent Works section on page 9 and the About the Agent User Interface section on page 94 7 2 d SonicWALL CDP 6 0 Administrator s Guide What Is SonicWALL CDP Wax e Local Archive Manager The Local Archive Manager is a separate application installed on an agent machine that allows an administrator to archive some or all of the contents of your SonicWALL CDP appliance onto a USB device This feature can also be used to create a portable backup that can be restored at another site that does not have a SonicWALL CDP appliance Data can be archived to the USB device in encrypted format For more information about local archiving see the SonicWALL
102. ace usage To change the graph views Step 1 Locate the two radio buttons above the legend and to the right of the pie chart _ Disk Space Details e Disk Space Overall fl Quota Size l Size Used Step2 Select a viewing option Two options are available Disk Space Details or Disk Space Overall The graph updates automatically when a radio button is selected Disk Space Details The Disk Space Details displays details about Disk Space usage and availability based on individual Agents The graph contains a x axis indicating the Agent Name y axis indicating the amount of disk space in gigabytes GB a legend defining the colors seen in the graph and viewing options located above the legend 83 8 GB 745 GB 65 1 GB 56 8 GB 46 5 GB 37 2 GB 27 9 GB 18 6 GB 9 31 6B O bytes 06B 29 7 6B 207 GB 29 6 GB 29 6 GB 40 4 9968 4 00 404 524 MB in sse gy Disk Space Details 69 2 GB 3 Disk Space Overall 9 4 GB iia Total Size is Size On Disk 6 90 386 Ay SonicWALL CDP 6 0 Administrator s Guide Disk Space Overall Agent Summary Reports W amp The Disk Space Overall graph displays details about overall disk space on the appliance The graph provides the administrator a visual representation of used and free disk space The orange color represents the allotted quota size whereas the green color represents the amount of disk space used 83 8 GB 74 5 GB 65 1 GB 55 8 GB 46
103. ackup Configuration Options Description Agent Summary Displays a summary about Agent details Refer to Agent Summary Reports section on page 109 for more details Disk Space by File Type Displays details about CDP and Fileset file types on the CDP appliance Refer to Disk Space by File Type Reports section on page 112 for more details Disk Space Summary Displays details about Agent quotas and total disk spaced used on the CDP appliance Refer to Disk Space Summary Reports section on page 116 for more details Detailed Event List Displays details about individual Agents Refer to Detailed Event List Reports section on page 117 for more details Agent Events Summary Displays details about Agent events Refer to Agent Events Summary Reports section on page 119 for more details Daily Events Summary Displays a summary of daily backup events Refer to Daily Events Summary Reports section on page 120 for more details Schedule Backup Displays details about schedule backups Refer to Schedule Backup Reports section on page 121 for more details Configuration Allows the administrator to configure reports Refer to Configuring Scheduled Reports Delivered by Email section on page 122 for more details 7 108 d SonicWALL CDP 6 0 Administrator s Guide Agent Summary Reports Wa amp Agent Summary Reports The Agent Summary Reports
104. adow Copy service must not be disabled See Backup and Recovery Troubleshooting on page 229 for more information Step 7 Under Application items select the checkboxes for one or more System State components to back up You can select Active Directory in this screen SonicWALL recommends selecting the Select All checkbox to ensure that all associated System State files are backed up along with Active Directory The exact list of system components that make up your computer s System State data depend on the computer s operating system and configuration For example on a Windows Server you might see the following e Boot and System files e System files e License files e PerformanceCounters files IISMETASBASE e COM REGDB e File Replication Service e Active Directory Registry e Windows Management Instrumentation e Event Logs Step 8 Inthe Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface SonicWALL CDP 6 0 Administrator s Guide b 157 S W Backing up System State and Active Directory Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for System State and Active Directory A schedule is required when creating an Application backup task to backup System State and Active Direct
105. ain tasks Data processing data storage and if configured data transmission to the Offsite Service The appliance receives data blocks from the Agent Service and compares them to existing blocks in order to discover new or modified information The appliance stores the new or modified data blocks and if configured securely transmits them to the Offsite Service The appliance is connected using a standard CAT5 or higher Ethernet cable to your local area network LAN The SonicWALL CDP appliance requires configuration of a static IP address in order to communicate with your network and an agent must be connected to the same LAN as the appliance to connect to it The SonicWALL CDP appliance communicates with the Web Management Interface Agent Service and if configured to the Offsite Service The appliance communicates with the SonicWALL CDP Offsite Service for registration and storage using HTTPS TCP 443 providing enhanced security and greater levels of compatibility with network perimeter devices As a result your network must be configured to allow HTTPS TCP 443 communication To ensure that the appliance performs at its peak it will automatically alert the administrator if it is close to reaching capacity If the appliance is busy or if an agent has become disconnected from the network the agent will continue to attempt communication until a successful backup has been completed How the SonicWALL CDP Agent Works The SonicWA
106. al user mailboxes to the Exchange server For information about restoring a user mailbox see the Recovering an Exchange 2007 2003 User Mailbox section on page 181 The User Mailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to the Microsoft Exchange server e Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox User Mailbox Backup and Restore backs up and restores messages in the user s Outlook Mailbox including the Inbox Drafts Deleted Items and Sent Items as well as messages within all other folders with custom names It does not back up the Outlook Calendar Notes Contacts Tasks Meeting Requests and Public Folders It also does not back up locally archived folders See the following sections e How Does User Mailbox Backup and Restore Work section on page 140 e Installation Prerequisites section on page 140 e Adding User Mailboxes to an Application Object section on page 141 Scheduling Backups for User Mailboxes section on page 142 e Configuring a Backup Task for User Mailbox Backups section on page 142 e Configuring and Testing Access to the Exchange Server section on page 143
107. allation of the operating system applications or replacement of hardware To recover files and folders from the SonicWALL CDP appliance perform the following steps Launch the SonicWALL CDP Agent software on the agent machine on which you want to recover the file set If necessary click the Change Appliance icon F to change the SonicWALL CDP appliance to the one with the files you need Click the My Backups tab In the left pane click FileSets The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time Te Ritu Dy My Gach Pol gt Neel fieza toye wat Rovieion 7 ce Programe tank I event gt amp gt Dota s J resets D Rewsen 2 PERS gt D niio J imans T re La Conson ohiar tt proppe Detimi tte s At the bottom right corner click the Restore icon The Choose Restoration Location dialog opens Choose Restoration Location want to restore to original location If you choose Yes the files will be itten Yes Ho Cancel Click Yes to restore the files on top of the original files Click No to save the files to another location on disk Click Cancel to exit the restoration process without restoring the files at all y n2 A SonicWALL CDP 6 0 Administrator s Guide Recovering Files and Folders Wax
108. also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Details Microsoft xchange InfoStore Step Deserintion Start Time Duration ad flies trom app ar 71632 4 w A During restoration all existing fies in the original location will be deleted Please make sure you have backed up those files f needed Caneri y i d SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft Exchange W amp Step 10 When the restore is finished click Close Application Restoration Details Microsoft Exchange infostore Step Description Start Time Dur ation OSOR Lxchange infoStore 17 0304 ROL Gis AS A During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed Close Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Restoring Deleted Storage Groups Once a storage group is deleted from Exchange there is no container to hold the contents even though SonicWALL CDP has a copy of the storage gro
109. an use the same schedule object in more than one backup task To configure a schedule for application backups perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Schedules Step 3 In the right pane click the Plus button at the lower right corner The Add Schedule window opens Auld Sclredute x v Enable Day interval Ever day Stent ori Select Tene Create an Avterval Schedule Pobcy or Contaneous Data Backup Oy Contanuous Data Backup utt dunno thes time Interval Ur Create an Lwent Schedule Poicy tor Fidesets ani Applications OK Cancel Step4 Type a descriptive name for the schedule into the Name field Step5 Select one or more of the following tabs to configure a schedule that meets your requirements e Day Interval The backup occurs every so many days calculated from a particular date Select the Enable Day Interval checkbox Select the number of days for the interval between backups Select a start date By default the interval is calculated from the current date Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days y 124g SonicWALL CDP 6 0 Administrator s Guide Creating Schedules for Application Backups W amp To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into
110. appliance Similarly if an administrator deletes an agent and the Agent software remains on the agent computer the agent will reappear in the Web Management Interface at the next startup Note If you delete an agent from the agents list in the Web Management Interface any data associated with the agent will be purged from the appliance To delete an agent in the Web Management Interface perform the following steps Step1 Inthe Web Management Interface navigate to the Agents gt Manage page Step 2 On the Configure tab click the Delete Agent icon in the Configure column for the agent you want to remove 7 o d SonicWALL CDP 6 0 Administrator s Guide Managing Agents Wa amp Step 3 Click OK in the confirmation dialog box To exit the dialog box without making any changes click Cancel Confirm Delete DK Cencel Step 4 Uninstall the Agent software from the agent computer if you have not already done so Selecting an Agent s Policy The administrator can assign an agent to a new administrative policy If an agent is moved from a default policy to a custom policy the data previously backed up will remain on the appliance However if the agent is moved from a custom policy to a different custom policy the data previously backed up will be purged from the appliance To select an agent s policy perform the following steps Step1 Inthe Web Management Interface navigate to the Agents gt Manage page Step 2 Clic
111. appliance 174 SharePoint 189 SQL 196 Storage Group 179 184 System State Active Directory 191 restore to disk Exchange from Web UI 176 S safe mode 191 schedule for application backup 124 for files and folders backup 75 how scheduling works 16 security AES 35 security key 90 server system requirements 22 site to site licensing 206 recovering data 210 212 sample use cases 203 selecting files 210 SQL 235 account 166 authentication 167 169 backing up 161 configuration levels 166 offsite backup 166 recovering with Agent UI 196 System State backing up 156 SonicWALL CDP 6 0 Administrator s Guide q components 157 T technical support International contact information v North America contact information v website v trimming algorithms 81 U USB ejecting 220 for local archiving 217 User Mailbox backup and restore application 126 139 restoring 176 181 W Web Management Interface purging data 56 reporting overview 107 system diagnostics 59 system licenses 60 system reset to defaults 59 Windows authentication 168 supported versions 22 F SonicWALL CDP 6 0 Administrator s Guide SonicWALL Inc 2001 Logie Drive w SONICWALL San Jose CA 95124 3452 F 1 408 745 9300 www sonicwall com PN 232 002020 00 Rev A 2010 SonicWALL Inc is a registered trademark of SonicWALL Inc Other product names mentioned herein may be trademarks and or registered trademarks of their respective companies Specifi
112. appliance status is down or blue indicating that the appliance status is up It may take up to five minutes for the SonicWALL CDP to establish an HTTPS connection and acquire the SonicWALL appliance for management Your CDP is now ready for management using SonicWALL GMS To register a CDP appliance you must perform tasks on GMS and on the CDP appliance through its local user interface See the following sections Registration Tasks on GMS section on page 51 Registration Tasks on the CDP Appliance section on page 52 Registration Tasks on GMS When a unit is added to GMS once it is acquired successfully by GMS it is automatically registered by GMS However CDP appliances cannot be used until you complete the registration tasks on the local CDP appliance You can also register CDP appliances manually in GMS To register a CDP appliance Step1 Inthe left pane select the CDP appliance Step 2 Click the Policies tab Step 3 In the center pane navigate to Register Upgrades gt Register CDPs Step 4 Click Register The scheduler displays Step 5 Expand the Scheduler settings by clicking the plus button Step 6 Do one of the following Select Immediate Select the At button and specify a date and time for SonicWALL GMS to perform the registration SonicWALL CDP 6 0 Administrator s Guide ER amp Configuring the System Settings Step 7 Click Accept Note It may take several seconds for GMS to contact
113. application object The new application object appears in the Policies screen of the Agent User Interface Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for User Mailboxes A schedule is required when creating an Application backup task to backup user mailboxes You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for User Mailbox Backups Note Step 1 Step 2 Step 3 A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a user mailbox backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task x News Prch2i0 UMG Backup Select Deta Type Application hd Appbcation Data Exch2010 User Mbox Bac v ree i
114. arks of Microsoft Corporation Netscape is a registered trademark of Netscape Communications Corporation in the U S and other countries Netscape Navigator and Netscape Communicator are also trademarks of Netscape Communications Corporation and may be registered outside the U S Firefox is a trademark or registered trademark of the Mozilla Foundation Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies and are the sole property of their respective manufacturers SonicWALL GPL Source Code GNU General Public License GPL SonicWALL will provide a machine readable copy of the GPL open source on a CD To obtain a complete machine readable copy please send your written request along with a certified check or money order in the amount of US 25 00 payable to SonicWALL Inc to General Public License Source Code Request SonicWALL Inc Attn Jennifer Anderson 2001 Logic Drive San Jose CA 95124 3452 Limited Warranty SonicWALL Inc warrants that commencing from the delivery date to Customer but in any case commencing not more than ninety 90 days after the original shipment by SonicWALL and continuing for a period of twelve 12 months that the product will be free from defects in materials and workmanship unde
115. asks in this section to add a friendly name for an agent whenever you have a new server laptop or PC that you would like to backup using SonicWALL CDP Adding an agent to a SonicWALL CDP appliance is accomplished by installing the Agent software on the agent computer then launching it and connecting to the appliance For instructions on installing the Agent software on a client computer refer to the SonicWALL CDP Agent User s Guide To add a friendly name for an agent perform the following steps In the Web Management Interface navigate to the Agents gt Manage page On the Configure tab click the Add button to open the Configure dialog box onliguri Agent Name Friendly Name Enter the name of the agent you want to add in the Agent Name field The agent name is the same as the computer name On Windows the computer name can be viewed and edited by right clicking My Computer selecting Properties and clicking the Computer Name tab Type a descriptive name for the agent in the Friendly Name field Click OK to add the friendly name for the agent To exit the dialog box without making any changes click Cancel Install the SonicWALL CDP Agent application on the added computer if it is not already installed 88 SonicWALL CDP 6 0 Administrator s Guide Managing Agents Wa amp Editing an Agent s Name The Edit Name function allows the administrator to change an inoperable agent s name in the Web Management Int
116. ate the application object and schedule to be included in the task To create a backup task for a SharePoint backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task X Select Doala Type Application X pp calion Osta SharePoint Test hd Oftste Send all Files Offsite hd Echem SharePoint lest Sched hd OK Cancel Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without
117. ations 0 0 0 eu ranee 30 Microsoft Exehange i i714 58ee ideas Reawe Re biwe edead Ree aaw a 30 Microsoft Active Directory and System State 04 30 Microsoft SOL S6rvetos sci s xaos ne ok oia e a e wade aba dae 30 NIerOSOIt ShareRomtre ins i sarosa i Ea eaa a IN ee a EE ace os 30 Registering the SonicWALL CDP Appliance 0 00 0 02 eeeee 31 Registering the Appliance on MySonicWALL 2004 31 Activating the SonicWALL CDP Appliance 0 20 00 00 00 33 SonicWALL CDP 6 0 Administrator s Guide q Updating and Managing the SonicWALL CDP Appliance 35 Checking Firmware and Software Updates 0 0 0 008 35 Storing the Offsite Service Encryption Key 0 000002 35 Resetting a Lost Password x VAG eles Sd Gees oe Seek ware SS 35 Configuring System Settings System Interface Overview h2 eo pat Cee Ol 2 alll eG eth ad Bee 38 Understanding the System Status 0 0 0 eee eee eee 39 Understanding System RAID 0 0 2 eee ee eee 40 Configuring the System Settings 0 0 0 0 0 eee ee eee ee eee ene 42 Changing the Pass word sows fu sy ees Le RE ee a eee 42 Configuring Time Settings 0 0 2 eee eee eee eee eee 43 Configuring NTP Settings 2c aa ee eee deta teenie ee Gee se ee 44 Configuring Administrative Email Settings 2008 45 Specifying Alerts 14 tig eres eee CU Nts ARM ee EO ee A No
118. ator s Guide b 137 S amp Backing up Exchange 2010 Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for one or more InfoStore databases If you are watching the Status page during the backup you will first see the backup task appear multiple times in the Backup Events table When all individual backup events are finished the backup task appears in the FileSet and Application Events table as completed SenicWALl CDPAgent Toot gen SonicWALL Continuous Data Protection Agent Tool w Status Lo My Backups E Poici s Help Agent information up teense Apptance 10 0 16 166 Task Merne Stort Time Din ation Stetus Agert VMAWNOKUEL R2 01 a a Atx 1 ete Agert State Merna k app t t an Fie Cound me aze 325 M8 ate e ont 2M0 a Caste wo GU Poscy Nane Derma Poscy E 10 Bach Ta FHeSet end Application Events Task Finish Time Matus anemose O NARNIA Qe ange wyr a8 D To verify an InfoStore backup Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button F3 in the left pane This only applies if the agent has previously back
119. atures on the System pages See the following sections System Interface Overview section on page 38 Understanding the System Status section on page 39 Understanding System RAID section on page 40 Configuring the System Settings section on page 42 Administrative System Tasks and Settings section on page 55 System Diagnostics section on page 59 System Licenses and Registration section on page 60 SonicWALL CDP 6 0 Administrator s Guide b 37 S amp System interface Overview System Interface Overview This section provides a brief overview of the System pages The System pages in the SonicWALL CDP Web Management Interface allow the administrator to view system status and RAID status configure system and administrative settings configure settings for Offsite backup restore from Offsite view diagnostic information perform registration licensing and upgrades purge data from the appliance and restart the appliance system Status Settings Administration Diagnostics Registration Licenses Activity Progress System Control Description Status Provides a display of system messages alerts system information and CDP data System information includes the appliance model number and serial number CPU description total memory up time version and operating system type RAID only on selected Provides a graphical and textual display of the RAID appliance platforms Redundan
120. avigate to Policy gt Backup Task Policy Backup Tasks Marne Type Version Off ate Schedule in Use Bacing Step2 Click the button located in the bottom right below the Policy Backup Tasks table An Add Back Up Task dialog appears Add Backup Task x Name New Backup Task Select Data Type Fileset v Files and Folders Empty Files and Folders vj Number of Versions 10 Trimming Algorithm Offsite Send all Files Offsite v Schedule v OK Cancel Step 3 Define a Backup Task name in the Name field SonicWALL CDP 6 0 Administrator s Guide b 729 S amp Creating a Backup Task Object Step 4 Select the Data Type from the drop down menu Select Data Type Fileset v CDP Fileset Client Applications Step5 Specify the Files and Folders Objects for the Backup Task Files and Folders Empty Files and Folders v Empty Files and Folders Default Folderset Files and Folder Default CDP Files and Folders Step 6 Enter a numeric integer to specify the Number of Versions to retain for this backup Step 7 Choose a trimming algorithm to determine Two options are available e Delete Oldest Deletes backup files based on first item in first item out method Delete Oldest is only available for a CDP type backup e Decay Deletes backup files based on a configured threshold If the life of the backup file exceeds the configured threshold then the backup file is deleted Step 8 Specify the desired Offsite
121. ay AV Seitings select the Enable HTTP Byte Range requests with Gateway AV checkbox Under Gateway Anti Virus Global Settings click the Configure Gateway AV Settings button In the Gateway AV Config View window under Gateway AV Exclusion List select the Enable Gateway AV Exclusion List checkbox Click the Add button and add the SonicWALL CDP IP address to the list SonicWALL CDP 6 0 Administrator s Guide b 233 S amp Configuring SonicOS Security Services for SonicWALL CDP Step 15 Click OK in the Add dialog box and Config View window then click Apply on the Gateway Anti Virus page Step 16 Navigate to the Security Services gt Intrusion Prevention page Step 17 Under IPS Global Settings click the Configure IPS Settings button Step 18 In the IPS Config View window under IPS Exclusion List select the Enable IPS Exclusion List checkbox Step 19 Click the Add button and add the SonicWALL CDP IP address to the list Step 20 Click OK in the Add dialog box and Config View window then click Apply on the Intrusion Prevention page Step 21 Navigate to the Security Services gt Anti Spyware page Step 22 Under Anti Spyware Global Settings click the Configure Anti Spyware Settings button Step 23 In the Anti Spyware Config View window under Anti Spyware Exclusion List select the Enable Anti Spyware Exclusion List checkbox Step 24 Click the Add button and add the SonicWALL CDP IP address to the list Step 25 Click OK
122. back bezel components are described in the following table Feature Description HDD LED Indicates data transfer to and from the hard disk Hard Disk Drive Power LED Indicates the SonicWALL CDP appliance is powered on Reset Button Allows reboot of the SonicWALL CDP appliance Power Button Allows the SonicWALL CDP appliance to power on one press or power off 10 second press Cooling Fan Allows optimal air circulation AC Power Allows the SonicWALL CDP appliance to connect to AC power using the supplied power cable LAN Port Allows the SonicWALL CDP appliance to connect to your local area network SonicWALL CDP 6 0 Administrator s Guide RA M Requirements for Supported Applications Requirements for Supported Applications The following applications are supported for backup and restore by the SonicWALL CDP appliance Microsoft Exchange Microsoft Active Directory and System State Microsoft SQL Server Microsoft SharePoint Microsoft Exchange The following versions of Microsoft Exchange are supported by SonicWALL CDP Exchange 2010 32 bit 64 bit Service Pack 1 Exchange 2007 32 bit 64 bit Service Pack 1 Exchange 2003 32 bit 64 bit Refer to the Backing up Exchange 2010 section on page 126 and the Backing up Exchange 2007 2003 section on page 139 for more information Microsoft Active Directory and System State Microsoft Active Directory is supported on the followin
123. cation Object for System State and Active Directory section on page 156 Scheduling Backups for System State and Active Directory section on page 158 Configuring a Backup Task for System State section on page 158 Verifying System State and Active Directory Backup Activity section on page 159 Creating an Application Object for System State and Active Directory To backup System State and Active Directory you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To backup System State and Active Directory using the Agent User Interface perform the following steps Step 1 Open the SonicWALL Agent User Interface on the Domain Controller Step 2 Inthe SonicWALL CDP Agent User Interface click the Policies tab Step 3 Inthe left pane click Applications y 156 SonicWALL CDP 6 0 Administrator s Guide Backing up System State and Active Directory Wax Step 4 Inthe right pane click the Plus button at the lower right corner The Add Application window opens Add Application x pi wu System State X OK Cencel Step5 Type a descriptive name for the application object into the Name field Step6 Select System State in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Sh
124. cation Service Restore Windows Active Directory Domain Services NTDS Restore Windows Registry Reboot Windows with Normal Mode Restore Windows Management Instrumentation WMI Restore Windows Event Log Reboot Windows To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated App cation Kestor abon Details System State Ste u Dersci ipleutt Start Time Dus stion Caneri 7 194g SonicWALL CDP 6 0 Administrator s Guide Recovering System State and Active Directory Wax Step 10 When the Reboot Windows with Active Directory Repair Mode step is reached the restore process pauses and prompts you to select one of the following options e Run MSConfig Click this button to continue with the reboot The SonicWALL CDP Agent exits and must be restarted MSContfig is a utility that is configured by SonicWALL CDP to perform a diagnostic startup It can also be used to modify which programs run at startup edit certain configuration files and control Windows services e Run Later Click this button to stop the restore process and return to the previous screen in the SonicWALL CDP Agent User Interface Application Restoration Details System State Sop Desstipytion Start Tine Du ation Duwrived es trom spyle roe 2 Pak KKK Run MSConfiy Run Latur Step 11 When
125. cations and descriptions subject to change without notice
126. ch file and application revision SonicWALL CDP can recall data from nearly any point in time In the event of local disaster data can be recovered from the secure SonicWALL CDP Offsite Service The Offsite Service is an optional service that backs up your data at a North American or European site For more routine data recovery needs the SonicWALL CDP appliance provides instant onsite data recall SonicWALL CDP works even when users are on remote laptops connected by IPsec or SSL VPN connections SonicWALL CDP includes an appliance a Web Management Interface Agent User Interface and Offsite Service This section contains the following subsections which provide an introduction to the SonicWALL CDP features and benefits e What Is SonicWALL CDP section on page 2 Why Use SonicWALL CDP section on page 4 e How Does SonicWALL CDP Work section on page 5 How the SonicWALL CDP Web Management Interface Works section on page 6 How the SonicWALL CDP Appliance Works section on page 9 How the SonicWALL CDP Agent Works section on page 9 How Bare Metal Recovery Works section on page 18 How the SonicWALL CDP Offsite Service Works section on page 19 How SonicWALL CDP Local Archiving Works section on page 20 SonicWALL CDP 6 0 Administrator s Guide b 1 S amp What Is SonicWALL CDP What Is SonicWALL CDP SonicWALL CDP protects your network from data loss SonicW
127. change special procedures are necessary See the following sections e Restoring the Contents of an Existing Mailbox on page 182 e Restoring Deleted Mailboxes in Exchange 2003 on page 183 e Restoring Deleted Mailboxes in Exchange 2007 on page 183 Restoring the Contents of an Existing Mailbox Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 To restore an individual user mailbox to the Exchange server perform the following steps In the SonicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time At the bottom right corner click the Restore icon In the Restore Mailbox dialog box select the backup that you want to restore The Application Restoration window opens In the Options drop down list select one of the following e Restore to original location This option restores the files to the Microsoft Exchange application location Restore to alternate location This option restores the files to the disk of the agent machine Under Components select the checkboxes for the user mailboxes you want to restore Click OK The Application Restoration Details window appears The res
128. chedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft Exchange Storage Group backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane click Applications 7 i d SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2007 2003 Wax Step 3 Inthe right pane click the Plus button at the lower right corner The Add Application window opens Add Application x Appre ato Mictowoll Exchange infoSture bd ox Caneet Step 4 Type a descriptive name for the application object into the Name field Step5 Select Microsoft Exchange InfoStore in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy and VSS Writer services must not be disabled See Backup and Recovery Troubleshooting on page 229 for more information Step 6 Under Application items select the checkboxes for one or more storage groups to back up Step 7 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a backup task that
129. ches the Windows computer name SQL instances can be created to allow for completely separate database management access to different databases Also an instance will be created for each database version installed on the same machine For example SQL 2000 and SQL 2005 can run on the same server but they will have different instances For example Offsite Backup is applied to the entire agent meaning that all selected instances and databases will be backed up to offsite Authentication is set at an instance level Offsite Backup of SQL Offsite Service backup of CDP is set at the agent level when configuring the backup task This implies that all SQL instances and databases selected on the agent will be backed up to the Offsite Service You can view files backed up offsite by expanding the Offsite option while logged into the Agent as Administrator For information about this see the Using the Agent UI as Administrator section on page 96 SQL Database Maintenance Databases can become corrupted over time Therefore it is common practice to runa Database Consistency Check DBCC periodically to make sure that the database is healthy Verifying SQL Account Configuration Step 1 Step 2 Step 3 Step 4 In order to backup a database the SQL account used to access the SQL database must have e System administrators role e Database Owner Role db_owner e Access Rights to Database to back up In general a user called sa
130. chine navigate to Network Connections Step 2 Right click Local Area Connections Step3 Select Properties Step 4 Select TCP IP Properties Step 5 Configure a Public IP such as 10 50 158 52 Step 6 Click OK in each dialog box Symptom Cannot open Web Management Interface Verify that CDP Agent User Interface is not running The Web Management Interface and the Agent User Interface cannot be open simultaneously on the same PC Backup and Recovery Troubleshooting This section contains troubleshooting that relates to the SonicWALL CDP backup and recovery process See the following Symptom Initial backup seems slow on page 230 Symptom Files do not appear to be backing up on page 230 Symptom Applications are not available when adding a backup policy on page 230 Symptom A Permission Denied error is seen when restoring User Mailboxes on page 231 SonicWALL CDP 6 0 Administrator s Guide VS M Troubleshooting SonicWALL CDP Symptom Initial backup seems slow e Because SonicWALL CDP performs file compression and intelligent file management the initial backup of files and folders may take some time depending on folder volume and size For example if you are trying to backup 100 000 files averaging 200 KB it could take up to 24 hours to complete Symptom Files do not appear to be backing up e Verify that SonicWALL CDP has access to the folders that you are trying to backup Verify that
131. ckup and Recovery Troubleshooting on page 229 for more information Under Application items select the checkboxes for one or more SharePoint databases to back up SonicWALL recommends selecting the Select All checkbox to ensure that all associated files are backed up for SharePoint In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for SharePoint A schedule is required when creating an Application backup task to backup Microsoft SharePoint You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 y 152 SonicWALL CDP 6 0 Administrator s Guide Backing Up SharePoint Wax Configuring a Backup Task for SharePoint Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Before creating a backup task cre
132. comprised of a pie chart viewing options and data table Each file type is labeled and represented by a color in the pie chart Figure 2 shows the Reports gt Disk Space by File Type page Figure 2 Disk Space by File Type Report Reports Disk Space by File Type cor X e Total court 23 Total size Sire on disk File Type Fae Coum v Total Sire Total Sire on Disk dt 880 6968 351 M ro 12 2408 Baco ox 8 MA 487 MB ze 4 19708 19868 og 3 2700 137 KD EWT 1 KB 482 bytes ri 1 402 bytes 379 bytes sh 1 45 1 M 3 7 v is Ay SonicWALL CDP 6 0 Administrator s Guide Disk Space by File Type Reports Wax Disk Space by File Type Chart Step 1 Step 2 Changing the chart views allows for viewing of the total count size and size on disk of disk space organized by file type The Total Count Total Size and Size on Disk are the three available viewing options CDP X Total count U Total size Size on disk bct 95 6 Ink sh 0 1 init 1 EMPTY 0 2 lo g 0 3 zip 0 4 exe 0 8 fa1 3 Changing Graph Views Alternate viewing options are available to help the administrator visualize the collected information To change the graph views Determine the desired view the CDP disk space or Fileset disk space by file type Select one of the two options available in the drop down menu located to the upper left of the pie chart CDP v CDP FileSet Locate
133. ctivity reports to SonicWALL GMS In the Name IP Address field type the FQDN or IP address of the SonicWALL GMS system In the Port field enter the port number to be used when sending activity reports Click Apply Ay SonicWALL CDP 6 0 Administrator s Guide Configuring the System Settings Wax Adding the SonicWALL CDP Appliance to GMS To add your appliance to GMS perform the following tasks Step 1 Log into GMS Step 2 Click the CDP appliance tab If the CDP appliance tab is not visible above the TreeControl pane click the down arrow button and select CDPs from the drop down list Step 3 In the left most pane right click and select Add Unit The Add Unit popup displays Step 4 Enter a descriptive name for the SonicWALL appliance in the Unit Name field Step 5 Enter the appliance administrator login name in the Login Name field Step6 Enter the appliance administrator password in the Password field Step 7 Enter the appliance serial number in the Serial Number field The serial number can be found in the CDP appliance management interface under General gt Status Step8 The management mode defaults to Using HTTPS Step9 Click OK It may take up to a minute for the data to load The SonicWALL CDP is displayed in the left pane of the SonicWALL CDP interface as a yellow icon which means the unit has not been acquired by SonicWALL GMS After the appliance has been acquired the icon will either turn red indicating that the
134. d unless explicitly instructed to do so by a SonicWALL technical support representative Doing so may void your warranty The SonicWALL CDP appliance front and back bezel components are described in the following table Feature Description HDD LED Indicates data transfer to and from the hard disk Hard Disk Drive Power LED Indicates the SonicWALL CDP appliance is powered on Reset Button Allows reboot of the SonicWALL CDP appliance Power Button Allows the SonicWALL CDP appliance to power on One press or power off 10 second press Cooling Fan Provides optimal air circulation AC Power Allows the SonicWALL CDP appliance to connect to AC power using the supplied power cable LAN Port Allows the SonicWALL CDP appliance to connect to your local area network E SonicWALL CDP 6 0 Administrator s Guide System and Network Requirements W amp SonicWALL CDP 2440i The SonicWALL CDP 2440i is ideal for small businesses and remote offices Featuring a 250 GB compressed capacity along with standard throughput and AES 256 bit encryption for offsite data security it provides continuous real time data protection for servers laptops and PCs Differentiating this solution from many of its competitors is its seamless support of most small business database and applications such as SQL Server and Microsoft Exchange without the need to integrate additional software packages Figure 16 provides a front and back
135. d select Paste from the pop up menu Restart the CDP Agent User Interface and the SonicWALL CDP Agent Service The Microsoft Exchange InfoStore application should function properly y 150 SonicWALL CDP 6 0 Administrator s Guide Backing Up SharePoint Wax Backing Up SharePoint Backing up Microsoft SharePoint using SonicWALL CDP allows users to store and retrieve SharePoint database revisions from an agent machine SharePoint databases are configured for backup using the SonicWALL CDP Agent User Interface N Note SharePoint backup can only be configured using the Agent User Interface The application used for SharePoint backup is Microsoft SQL Server SharePoint as SharePoint uses Microsoft SQL databases The default SQL master model and msdb databases are required for SharePoint and SharePoint creates other SQL databases as well Microsoft SQL can be installed on the same or on another Windows Server machine E C Documents and Settings Administrator Desktop C Program Files Microsoft Office Servers 120 e Ede yew Fgwortes Inok Help Ed OQ bok O F A Sewch gt Folders x 19 m SQL Server Databa 2 17 2011 2 20 PM LD mastlog iF Z 016KR Sk Server Ostebe 2 t7 z011 2 20 PM F model mdf 12I6KB SQL Server Databa 2 17 2011 2 20 PM UP modiga Si2KB SQ Server Databa 2 17 2011 2 20 PM LA medddate mF GO IGOKD SOL Server Ostoba 2 19 2011 6 11 PM H madhing if 6 272KB SQA Server Oataba 2 17 2
136. defined It consists of the legacy style Default CDP Backup Task that contains the Default Folderset Files and Folders backup object and the Default CDP Schedule The Default CDP Schedule backs up changes whenever they occur on the agent machine Figure 4 shows the Default Policy opened for editing Figure 4 Default Policy Edit Policy x ciecet Cominaous fata Protection Tack Detaut CDP Bachup Tank bg Select Fileset Tashs sz r Application Tash s Uneioied Fiesa and Fritters The pot fen used to pervert perte from baching up Mower Music Lit Detautt Falder set Files and Folkers lt DK Cancel Policy Configuration by the Administrator A policy can contain more than one backup task The administrator can edit the predefined default policy or another default policy to add one or more additional backup tasks This task can be a Fileset or Client Application backup task The administrator might add such a task to force agents to back up certain files or application data by default on a certain schedule To do this the administrator first creates the backup task and then edits the default policy to add it by selecting the checkbox for it Before creating the backup task the Files and Folders object must be created as well as a Schedule object These objects are included in the backup task 7 a2 A SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wa Figure 5 shows an additional backup task and the modified
137. des information about CDP processes including Disk Space Saver Revision Limiter and Offsite Uploader The Agent Summary tab provides summaries by agent including disk space used disk space available and number of files backed up System Status rary Fahre in nace retaken CAI AGAIN moorary fahre in name resahjon EAL_AGAIN System Info The following tables provide a description of the fields in the Status window System Status Panel Field Description Registered Displays the current registration status e Ifthe appliance is registered Yes is displayed e Ifthe appliance is not registered No is displayed Number of Agents Displays the number of agents currently assigned to the SonicWALL CDP appliance Offsite Location Displays the address to the current offsite location Disk Size Displays the total amount of local disk space available Storage Available Displays the amount of local disk space available in megabytes Storage Used Displays the amount of local disk space currently being used in megabytes Offsite Quota Displays the current disk space quota for the SonicWALL CDP appliance SonicWALL CDP 6 0 Administrator s Guide TE M Understanding System RAID Field Description Offsite Available Displays the amount of offsite remote quota available in megabytes Offsite Used Displays the amount of offsite remote quota curre
138. displays a bar graph and data table containing details about Agent quotas disk usage and file counts based on individual Agents Figure 1 shows the Reports gt Agent Summary page Figure 1 Agent Summary Report Reports Agent Summary 3490 gt a 07 c eo 00 gt e T 199 AA ee Agent hame Quta AK3585 001 80008 PKF 30 0 08 ENTENTE FRI PC 80008 Agent Summary Graph e Disk Space Details Disk Space Overall 9208 a Total E seon B gt V s 24 up on pone B 280 ee a owemswvma or mt oe m e Size On Disk lie Coum Policy Name z A Detad Pok n Deta u De Des ano 24 Deis a Doty 08 Detad P 7 byte Dein d Pok The Agent Summary graph allows administrators to compare disk usage among Agents The legend located to the right of the graph defines the colors seen in the graph Located above the legend are viewing options The Disk Space Details and Disk Space Overall are two viewing options available to display the Agent Summary details mnoo 7445 60 651 00 nou ws n aT 79 1 90 CB oe 18068 1 8 93168 494 bytes ees os oo e Dsk Space Details Disk Space Overnl Vets size a Size On isk 200 98 4m 4 00 273 uN Gaa r w os gt s TELLA 044 01206 arin otis e DA L rnos SonicWALL CDP 6 0 Administrator s Guide b 109 S amp Agent Summary Reports Changing Graph Views Changing the graph views allows for viewing of individual agents disk space usage and overall disk sp
139. dit The Edit Application window opens Edil Application x Appacabor ppicadon term OK Cencel Step 4 Clear the checkbox for the storage group you wish to delete Step5 Click OK Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for one or more storage groups Step 1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button F3 in the left pane This only applies if the agent has previously backed up files on a different appliance Step 3 View the backup status in the right pane SonicWALL CDP 6 0 Administrator s Guide b 149 S M Backing up Exchange 2007 2003 Obtaining EsEbcli2 dll from the Microsoft Exchange Server 2007 Installation CD Step 1 Step 2 Step 3 Step 4 Step 5 This section describes how to manually obtain the EsEbcli2 dll from your Microsoft Exchange Server 2007 Installation CD Navigate to setup i386 exchange bin folder of the Exchange 2007 installation CD Locate version 8 1 240 3 of the EsEbcli2 dll file right click it and select Copy from the pop up menu Navigate to C Program Files x86 SonicWALL
140. dows Authentication Mode security with the SQL management interface Step 1 Expand a server group SonicWALL CDP 6 0 Administrator s Guide amp Backing up Microsoft SQL Server Step 2 Right click a server and then click Properties Step 3 On the Security tab under Authentication click Windows only Step 4 Under Audit level select the level at which user accesses to Microsoft SQL Server are recorded in the SQL Server error log e None causes no auditing to be performed e Success causes only successful login attempts to be audited e Failure causes only failed login attempts to be audited e All causes successful and failed login attempts to be audited Setting Up Mixed Mode Security To set up Mixed Mode security with the SQL management interface Step 1 Expand a server group Step 2 Right click a server and then click Properties Step 3 On the Security tab under Authentication click SQL Server and Windows Step 4 Under Audit level select the level at which user accesses to Microsoft SQL Server are recorded in the SQL Server error log e None causes no auditing to be performed e Success causes only successful login attempts to be audited e Failure causes only failed login attempts to be audited e All causes successful and failed login attempts to be audited Any SonicWALL CDP 6 0 Administrator s Guide Chapter 11 Recovering Backed Up Data When using SonicWALL CDP if an agent should experience an
141. duled backup after creating a backup task for one or more user mailboxes and then after each scheduled backup Step 1 In the SonicWALL CDP Agent User Interface click the Status tab 7 144g SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2007 2003 Wax Step 2 Optionally to view backup status on a different appliance click the change appliance button 3 in the left pane Step 3 View the backup status in the right pane Backing Up a Storage Group You can backup and restore a Microsoft Exchange Storage Group by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface The Storage Group or InfoStore is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange InfoStore application object for for one or more storage groups input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore storage groups back to the Exchange server For information about restoring a Storage Group see the Recovering an Exchange 2007 2003 Storage Group section on page 184
142. e Note Exchange 2010 InfoStore does not use storage groups as are used with Exchange 2007 2003 InfoStore but provides direct access to the databases for backup and restore The InfoStore application allows you to add or remove individual Microsoft Exchange databases for backup set backup schedules restore specific backups of the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful For information about supported servers and versions of Exchange see the Supported Platforms and Deployment Requirements section on page 21 Adding an InfoStore Application Object To backup InfoStore databases you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft Exchange InfoStore backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane click Applications TE SonicWALL CDP 6 0 Administrator s Guide Step 3 Step 4 Step 5 Step 6 Step 7 Note Backing up Exchange 2010 Wax In the right pane click the Plus button atthe lower right corner The Add Application window opens Add Application Nene Prch20t0 Malo Back Application Microsoft Lxchange
143. e Registering the SonicWALL CDP Appliance W amp Activating the SonicWALL CDP Appliance Perform the following steps to activate your SonicWALL CDP appliance An Internet connection is needed to use the product registration code If no Internet connection is available you can use the manual keyset Both the registration code and manual keyset are acquired in the Registering the Appliance on MySonicWALL section on page 31 To activate your SonicWALL CDP appliance perform the following steps Step 1 Log into the SonicWALL CDP Web Management Interface Step 2 Enter admin in the Username field and password in the Password field then click Login These credentials are the default credentials for the appliance They can be configured later to the desired username and password SONICWALL gt gt Continuous Data Protection Login Username admin Password eras English x Step3 The status panel will display the appliance s registration status as Not Registered Log out Your Device CDP 6080 Status Not Registered SonicWALL CDP 6 0 Administrator s Guide 3 X M Registering the SonicWALL CDP Appliance Step 4 Step 5 Step 6 Step 7 Navigate to System gt Registration License On the Registration tab enter the Registration Code in the Registration Code field Service Management Serial Number 0017C52E6376 Authentication Code ZAFY ECYW Trusted Yes Offsite Backup Location
144. e 228 Appliance Troubleshooting 0 0 cece eee eee eee nee 228 Software Troubleshooting 22 7024 eC then eee ee a hae oni eee 228 Backup and Recovery Troubleshooting 000 e ee ee eee 229 Recovery when RAID Fails seine eile eieiesaedeeiwe koa 232 Configuring SonicOS Security Services for SonicWALL CDP 232 Clearing the Enforce Host Tag Search for CFS Setting 233 Setting up Security Services for SonicWALL CDP 233 y SonicWALL CDP 6 0 Administrator s Guide Technical Frequently Asked Questions 0 0 0 s eee eee eee eee 235 Command Line Interface Reference 0 0 0 0 cee eee 236 GIOSSATY as S57 mad Sao nod ee ha ae Eh EAE ee ee oe ee 248 Related DoCuUMENIS 5 35 6 5 Gwe Fae RS SS SAO Saw ee be ee 250 Wiser Cid Ss1s it Senco wice Sac x re nek i Stan es a na ee Lew ok 250 COmMmbULOEs sois trandae teitn bh ne hracbatepiad Vony eaaa Reetacewes 250 Index SonicWALL CDP 6 0 Administrator s Guide q d SonicWALL CDP 6 0 Administrator s Guide Chapter 1 SonicWALL CDP Overview Protect your network using SonicWALL CDP Continuous Data Protection a secure backup solution that runs continuously archiving file and application data from assigned agents servers laptops or PCs intended for backup using SonicWALL CDP SonicWALL CDP replicates data in real time capturing new changed and deleted information By storing multiple versions of ea
145. e Fee Name an Pantern Apety te sitdobder a Inctude Enter File Hanne os Panor m v SonicWALL CDP 6 0 Administrator s Guide b 73 S amp F Creating a Files and Folders Object Step 3 Specify a friendly name for your Files and Folder Object in the Name field Files and Folders Name Step 4 Click the button located in the lower left corner of the Files and Folders window The Add Folder Dialog appears Add Folder Dialog x Folder Type PredefinedFolder v Folder Name OK Cancel Step5 Two options are available e Select the folder type and click OK If Predefined Folder is selected then a complete folder path must be entered Click OK Step 6 Define the rules for your Files and Folders Object by first determining how to apply the rule by choosing Include or Exclude under the Type drop down menu e Include includes the specified files or extensions e Exclude excludes the specified files or extensions Type Include v Include Exclude Note The rules are applied in descending order giving the top rules precedence over rules below You can change the order of the rules by clicking the up and down arrows in the Rules table Step7 Define the File Name by entering a file name extension or select from a predefined list File Name an Patterns Enter File Hame or Pattern INS All Files ro Microsoft Excel Documents xI xml csv Z Microsoft PowerPoint Docum pptx p
146. e USB device contains multiple archives they can be distinguished by the date in the file names Browse For Folder 7x Select CDP Appliance Archives Bo J9 Desktop a my Doo 34 Fieppy A 0 Local Disk C Dome New Yohane CF Lexar G SME 00 Loc at SecheveLinemgntor Apokarce 121 17010 01418 Seorel E E my network Maces Recycle Bn Dob fies Oa Oa xj SonicWALL CDP 6 0 Administrator s Guide b 21 S amp Restoring Client Data from a Local Archive Step 4 Inthe left pane expand Sets and the folders under it to view the files available in the local archive Select the item you want to restore Step5 Click the Restore a Version button in the right pane Step6 Inthe Restore Folder Version window select the archive file to restore and then click Restore Step 7 Inthe Browse for Folder window select a destination folder or click Make New Folder to create a folder for the restored data on your computer and then click OK Step 8 Wait until the restore completes A dialog box displays the progress y 222g SonicWALL CDP 6 0 Administrator s Guide Restoring Server Applications from a Local Archive W amp Restoring Server Applications from a Local Archive Step 1 Step 2 Step 3 To restore server applications from a local archive use the SonicWALL CDP Local Archiving Manager To restore files folders or client applications Outlook and Outlook Express from a local archive
147. e b 183 S M Backing up Exchange 2007 2003 Before configuring a User Mailbox application object to use credentials when accessing the Exchange server you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server For more information about configuring users and access privileges on Microsoft Exchange see the following Microsoft knowledge base articles http support microsoft com kb 821897 http support microsoft com kb 556045 Removing User Mailboxes from the Backup Task This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup To remove a user mailbox from the backup task perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Applications Step 3 In the right pane click the Edit button 7 for the application object you wish to edit The Edit Application window opens Fait Application x lt I Jusihenticatian on Cancel Step 4 Clear the checkbox for the mailbox you wish to delete Step5 Click OK Verifying User Mailbox Backup Activity This section describes how to tell if your user mailbox backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups right after the first sche
148. e in safe mode the Active Directory is disabled Note Do not boot your computer into safe mode when restoring Active Directory on Windows Server 2008 or higher To boot your computer into safe mode perform the following steps Step 1 Boot your computer and press F5 or F8 after POST BIOS and before the Windows splash screen depending on hardware specs of the server Step 2 Select the Directory Services Restore Mode DSRM 2888 Advanced Options Menu e select an option ode with Networking gt With Command Prompt vot Logging Be Enable VGA Mode Last Known Gond Conf on Directory rvice R ore Mode Windows 2888 domain controllers on Debugging Mod k Boot Normally t and to move the highlight to your choice ss Enter to choose Step 3 Login as Restore Mode Administrator SonicWALL CDP 6 0 Administrator s Guide b 191 S M Recovering System State and Active Directory Restoring Active Directory and System State Restoring Active Directory will cause the loss of any changes to Active Directory since the date of the backup that is being restored SonicWALL recommends the use of redundant Active Directory domain controllers In the case of mirrored Active Directory domain controllers you can optionally restore a small part of the database rather than the entire database for example because some people were deleted by mistake by the administrator or a script program keeping the remainder of the database
149. e new folders in the location you selected with the name of the appliance current date and time Remember that the date and time are displayed in the UTC time zone Destination Frode ebi Local fecteves E Avalatis 32 85GB Requeed Estimate Arselect Archive t older E H O FULA a OD Fak a O ordo O guides OBS o cop Loca Aictrve RT CDP6 0 US 1 208201 0 003630 3 Uqo Ful a LD YUSGITSGwLeO Ful CD Mac One ouch 4 app Maari CD New_COPAutomstion Novi PST Fins O Rodika d Make New Folder Cancel At the bottom of the window you will see a success message detailing how many files were archived and if there were any failures gt gt gt 2agent s 2 files were archived successfully 0 files were skipped Caution You must eject the USB device before you unplug it Failure to eject the device may cause data loss on the USB drive See Ejecting the USB Device on page 220 Ejecting the USB Device Step 1 Step 2 Step 3 Step 4 Step 5 To properly eject the USB device after archiving data to it perform the following steps In SonicWALL CDP Local Archiving Manager click the Appliance Archive tab In the left pane under Destination click the button next to the Folder field In the Select Archive Folder window right click the USB drive entry and select Eject AiSelect archive Folder x In the confirmation dialog click Yes In the Select Archive Fo
150. e or Size on Disk for the Quota Size Size is calculated by adding up the sizes of each backed up file as reported on the agent file system Size on Disk is calculated from the actual storage space required on the SonicWALL CDP appliance which can be considerably smaller than Size because of data de duplication For information about data de duplication see the About Data De Duplication section on page 10 An agent that inherits this policy will be able to back up more data for a given Quota if Size on Disk is selected Step 6 Under Select Continuous Data Protection Task select the CDP type backup task to be used in this policy This task provides agents with a CDP type backup task to which they can add files and folders for continuous backup Step 7 Under Select Fileset Tasks and or Application Tasks select the checkboxes for any Fileset or Application type backup tasks that should be included in this global policy These tasks define files or client applications that must be backed up on each agent that inherits this policy Step 8 Under Administrator s Agent Override select a Files and Folders object that defines files or folders to be excluded and prevented from backup by the agent Step9 Click OK to implement the new policy You can assign this policy as the default for certain agents on the Agents gt Manage page SonicWALL CDP 6 0 Administrator s Guide b 83 S amp Creating a Global Policy ayy SonicWALL CDP 6 0
151. e the CDP IP address Be sure to reset your laptop IP address to its previous setting after updating the IP address on the SonicWALL CDP iostat SNWLCLI gt iostat options lt interval gt lt count gt This is the standard input output statistics utility Arguments options see manual for details lt interval gt see manual for details lt count gt see manual for details Type Executable Defaults none ntp SNWLCLI gt ntp lt onloff gt lt default servers lt server gt lt server gt gt This variable controls the NTP Network Time Protocol on an appliance With no arguments it will print out the current NTP configuration In order to change NTP configuration pass on or off as a first argument followed by a list of NTP servers to use Use this command to synchronize the time with a NTP server Arguments lt on gt Enables NTP using currently configured NTP servers lt off gt Turn off NTP lt default servers gt Enables NTP and resets list of servers to the built in defaults lt server gt specifies a server to be set in NTP list Type System Variable Defaults Current configuration ping SNWLCLI gt ping c COUNT s SIZE q host This function is the standard ping function Use this control to test connectivity It also tests the appliance s DNS lookup values Arguments SonicWALL CDP 6 0 Administrator s Guide p 241 9 9 Command Line Interface Reference host target
152. e upstream appliance with a different downstream appliance perform the following steps Login to the upstream CDP appliance using the Web Management Interface Navigate to the Agents gt Manage page On the Configure tab click the Edit icon for the old CDP that is being replaced In the Agent Name and Friendly Name fields replace the old CDP s IP address or FQDN with the new one and click OK You must now configure the new downstream appliance to backup to the upstream CDP appliance Follow the directions in Configuring the Downstream CDP Appliance section on page 208 before recovering data from the upstream CDP appliance Disaster Recovery Using the Offsite Service Note Step 1 Step 2 Step 3 Step 4 Step 5 SonicWALL CDP Offsite Service allows the administrator to perform a disaster recovery when local data have been rendered unrecoverable This means that the local SonicWALL CDP appliance is unusable and must be replaced Data can be recovered from the Offsite Service in the event that a disaster renders local data corrupted destroyed or otherwise unrecoverable Data cannot be recovered from the Offsite Service without the Encryption Key even by SonicWALL technical support engineers It is advised that you store your encryption key in a secure location such as a safe or bank Your encryption key may be viewed by selecting the Offsite tab on the System gt Settings page of the Web Management Interface For more
153. e vy 4 oan te a eee eee eb te eae oa 94 Agent User Interface Overview viv lt 544 sees es eS a Yow ase dew eee ee 95 Using the Agent UI as Administrator 0 0 c eee eee ee eee 96 Creating and Managing Backup Policies 0 0 0 0 eee 98 Bare Metal Recovery About Bate Metal Recovery ia oui 35d bed weehw is tA ed eed ae 99 Bare Metal Recovery Interface Overview 0 0 e eee ee ees 99 Configuring Bare Metal Recovery Accounts 0 0 0 e eee eee eee 100 Adding a Bare Metal Recovery Account 0 00 00 ee ee eee 101 Editing a Bare Metal Recovery Account 0 00 0 e ee ee eee 101 Using Bare Metal Recovery 4 2 04 oe Heo 33s 185 dhe dade dew eee eg Hewes 102 SonicWALL CDP 6 0 Administrator s Guide Viewing the Logs Logs Interface Overview 202 sida ce bee eee deka be ee ed sede Led 103 Viewing the CDP Log srera eek acd i aes emda e tek E E swe tendads 104 Viewing the Pileset L g isss oie sash ess oes eae Oe E ek Ses 105 Viewing the Error LOS se eta de oy eee ee ee he Pe ee Pe ee 106 Configuring and Understanding Reports Reports Interface Overview 0 eee eee teens 108 Agent Summary Reports oo cndesuy sand eae dy edee Wwe tin dane cede ee 109 Agent Summary Graph so 4s 5465 eves eS ow Gees Pa eee SAG ewes 109 Agent Summary Table esada a saves Cae ey ela ee ee 111 Disk Space by File Type Reports 0 0 0 cece eee eee 112 Disk Space by File Type Chart s22 2 0
154. ed on a SonicWALL CDP appliance The SonicWALL CDP administrator can define different default policies for different agents but each agent will only inherit one default policy from the appliance After creating a new default policy or modifying an existing one the administrator can apply the policy to certain agents from the Agents gt Manage page of the Web Management Interface SonicWALL CDP 6 0 Administrator s Guide b 13 S M How Does SonicWALL CDP Work Figure 7 shows the Policy tab of the Agents gt Manage page with the Change Policy configure buttons and the small popup window that allows the policy selection for that agent Figure 7 Changing Default Policy for Agents Agents gt Manage Policy R Agent Policy Tempbte Quota Avaiible Quota Change Policy SWEIGAND 014093 custom 1 polky 1006 1006 2 VM W2K3SE 02 Defauk Poly 80G 63G VM W2KB8SE R2 01 Defauk Policy 80G 79G r SCHANG 011691 Defaut Policy 80G 796 2 CFASRDZK Defauk Poly 80G 76G P SERVFR101 Defauk Poly 80G 80G 2 Computer Hame SERVER101 Friendly Name SERVER101 Select Admin Policy Defauk Policy Default Polic custom 1 policy joel OK In this way the administrator can define the agent files or applications to back up or exclude and the schedule for those backups and can direct the backup policy to be inherited by certain agents Policy Configuration by the User At the agent level you can edit this default policy to add files and folders for
155. ed up files on a different appliance Step 3 View the backup status in the right pane Ivy SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2007 2003 Wax Backing up Exchange 2007 2003 Backing up Microsoft Exchange 2007 or 2003 using SonicWALL CDP allows users to store and retrieve Microsoft Exchange revisions from an agent machine Microsoft Exchange backup cannot be configured using the Web Management Interface Note Microsoft Exchange can only be backed up using the Agent User Interface See the following sections e Backing Up a User Mailbox section on page 139 e Backing Up a Storage Group section on page 145 Backing Up a User Mailbox You can backup individual user mailboxes by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface The user mailbox is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange User Mailbox application object for for one or more user mailboxes input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore individu
156. ent User Interface Scheduling Backups for User Mailboxes A schedule is required when creating an Application backup task to backup user mailboxes You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for User Mailbox Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a user mailbox backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab 7 a2 A SonicWALL CDP 6 0 Administrator s Guide Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Backing up Exchange 2007 2003 Wax In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Iask x hre Backup Tast ot Onia Type Appiketion X enon Date umo X PiL Ortak Send of les Offsite kd Exchange Schedule X wv Enahis this task in Aoa On Camel Type a descriptive name for the backup ta
157. er You control SonicWALL CDP specifying which agents will use the appliance selecting files and applications for automatic backup and applying custom filters for non mission critical file types SonicWALL CDP provides the following key features e Continuous Data Protection SonicWALL CDP replicates data in real time capturing new changed and deleted information SonicWALL CDP works even when users are on laptops or other remote connections using IPsec or SSL VPN Offsite Service SonicWALL CDP Offsite Service protects businesses against power surges theft server crashes and other disasters by backing up full files and full database revisions to a secure data center The administrator can configure a bandwidth management schedule as well as adjust the synchronization interval so that backups are performed when network usage is at its lowest You can select a North American or European data center during the appliance registration process Instant Recovery Because SonicWALL CDP utilizes an onsite appliance for data storage agents have instant access to old file versions and can recover data at any time And agents have the ability to restore their own data without help from an IT administrator Multiple File Versions SonicWALL CDP saves multiple versions of every file not just the latest version Therefore any user on the network can instantly retrieve a previous version of a document even after they have saved over it So
158. erface SonicWALL CDP recognizes agents by agent name which is the same as Computer Name In order to recover backed up data from an agent that has been rendered inoperable it is necessary to change the name of that agent in Web Management Interface to match the name of a new agent The new name must be the same as the computer name of the new agent Editing an inoperable agent s name to match a new agent allows Web Management Interface to recognize the new agent and associate backed up data from the inoperable agent with the newly assigned agent Note The Edit Name function should only be used to recover data from disabled agents An alternate solution is to configure the new agent with the same computer name as the disabled agent To change the computer name right click My Computer and select Properties Click the Computer Name tab and select Change then type in the computer name of your previous computer To edit an agent s name in the Web Management Interface perform the following steps Step 1 Inthe Web Management Interface navigate to the Agents gt Manage page Step 2 On the Configure tab click the Edit Agent icon in the Configure column for the agent you want to rename The edit dialog box opens Agent Names Friendly Name WIN7 PC Step 3 Type the new name for the agent computer in the Agent Name field Step 4 Type a descriptive name for the agent in the Friendly Name field Step5 Click OK To exit the dialog
159. ervices postgresgq stunnel webui gt This function stops running services It takes a service name as an argument The list of services is application specific Arguments lt service gt service to stop Type Executable Defaults none Related Commands start restart y 246 d SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax telnet SNWLCLI gt telnet lt host gt lt port gt This functions just like the interactive network communication program with the same name It takes a host and a port as arguments Use this tool to establish connectivity issues with a SMTP server It is also useful to check if outbound SMTP rules on a firewall are well configured Arguments lt host gt hostname of telnet target lt port gt port number Type Executable Defaults none time SNWLCLI gt time lt YYYY MM DD hh mm gt TZ lt timezone gt This function controls the date time and the time zone Arguments lt YYYY gt year lt MM gt month lt DD gt day lt hh gt hours lt mm gt minutes lt ltimezone gt timezone Type System Variable Defaults Current configuration tsr SNWLCLI gt tsr This function outputs an internal system state report It does not take any arguments Arguments none Type Executable Defaults none tzlist SNWLCLI gt tzlist This function outputs a list of all available time zones Arguments none Type Executable Defaults none SonicWALL
160. es folders This allows all new data to be backed up while existing data is not rewritten to the appliance Metadata keeps track of where the changes occur and is always included with revisions Figure 1 shows a graphical representation of the data de duplication process Figure 1 Data De Duplication ID1 ID1 iD iO2 102 ID3 ID3 103 11100100700 000100 ID4 1D4 IDS ID5 105 ID6 ID6 IDG ID7 iO7 107 About FileSets When backing up data SonicWALL CDP is aware of interdependencies among multiple related files called FileSets Both application backup and backup of files and folders use the concept of FileSets to include all relevant data in backups so that recovery can provide everything needed for full and seamless operation On Windows agents Microsoft Volume Shadow Copy Service VSS is used during backups to take a snapshot of all relevant data providing a cohesive set of files at a certain point in time Using the VSS method also eliminates the need to stop services in order to keep files in sync while performing a backup 7 10 d SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wax How Backup Policies Work Data backup in SonicWALL CDP is accomplished via policies Policies control the backup activities performed by SonicWALL CDP Figure 2 illustrates a policy for a files and folders backup Figure 2 Policy Contents Backup Task ol OL l i A A f ftoter N Eac
161. eset gt 2 sue msve tes gt OD Reinon gt i tevielor 1 Applications gt p SynSinte task e i Sak Cinan Feber File Dicathed Fote Dicatted Fite 1k G Step5 At the bottom right corner click the Restore icon The Application Restoration window opens Application Restoration x Options te 10 one keaton Comporonts On Cancel Step6 Inthe Options drop down list select one of the following Restore to original location This option restores the files to the application in their original location in Microsoft Exchange e Restore to alternate location This option restores the files to the disk of the agent machine Step 7 Under Components select the checkboxes for the storage groups you want to restore SonicWALL CDP 6 0 Administrator s Guide b 185 S M Recovering Data from Microsoft Exchange Step 8 Click OK The Application Restoration Details window appears Appacation Restoration Details Microsoft Exchanye infoStore Step Vescription Stert Time Duretion A Phen trang s errsteee osticna aalt enckutivay lees ter Vier on iggireat borcattienes welll ber chikertoet Mercer raabe uta yuu Have backed up those files i embed Start Cawul Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance e Stop service e Restore Microsoft Exchange InfoStore e Start Service A warning is
162. estoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Details Microsoft Exchange Single Mailbox Step Description Start Time Duration 0 Download files from appliance 17 12 02 1s 1 Restore Microsoft Exchange Single Mailbox 17 12 03 2s Step 12 When the restore is finished click Close DN Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails y 17 A SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft Exchange W amp x Recovering Exchange 2010 InfoStore You can restore Exchange 2010 InfoStore databases by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface This section describes how to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data directly to the Exchange database e Restore to Disk Copies the data to a folder on the local disk then you can copy it to the Exchange database A storage group must exist in Exchange in order for the restore to work properly Note The current account must have privileges to access the Exchange server If authentication is configured for the Administrator account login as Admi
163. event that results in data loss you will be able to recover any data that you had defined for backup This chapter provides information about recovering data directly from the SonicWALL CDP appliance This chapter provides procedures for recovering files folders and applications from SonicWALL CDP backups See the following sections Recovering Files and Folders section on page 172 Recovering Data from an Offsite Appliance section on page 174 Recovering Data from Microsoft Exchange section on page 176 Recovering SharePoint section on page 189 Recovering System State and Active Directory section on page 191 Recovering Data from Microsoft SQL Server section on page 196 SonicWALL CDP 6 0 Administrator s Guide b 171 S M Recovering Files and Folders Recovering Files and Folders Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 SonicWALL CDP allows you to recover lost data directly from the appliance Recovery can be performed to replace a file set that has been deleted or to restore a previous version of a file or folder that has been changed or otherwise damaged Recovery can be performed on any agent and recovered files are restored directly from the appliance Files can also be recovered directly from an offsite upstream appliance by the administrator If necessary before restoring a file set first follow the prescribed restore procedures of the system which may include the re inst
164. evision The root folder and details about the revision are displayed including the date and time SonicWALL Continuous Data Protection Agent Tool T SONICWALL w Siatus Dy My Backups gt Policies 7 Help Applicaton SharePort Uechuo Task Revision 1 co J streePort esc t TI Revitions gt hic gt Datans Oh reeset gt D seeaciup tom gt Reevinian 1 1 Apoicetions gt Drie ateg Da Comma Feee fie Cisapies Fodar Osades Fhe j o g SonicWALL CDP 6 0 Administrator s Guide b 189 S M Recovering SharePoint Step 7 At the bottom right corner click the Restore icon gt The Application Restoration window opens Application Restoration x Options OK Cancel Step 8 Inthe Options drop down list select one of the following Restore to original location restore the database files on top of the original files Restore to alternate location restore the database files to another location on disk Use this option if you want to verify the files then copy them to the original location either manually or by using a separate tool or application You can browse to the folder where you want the data restored or create a new folder Step9 Click OK to begin the restoration Click Cancel to exit without restoring the files The Restoring window displays the progress of the restore Restoring File Restoring msdbdata mdf 100 Set Restoring 20 Cancel Step 10 When the restore process is f
165. for this application object and a backup task that includes both the application object and the schedule y 162 d SonicWALL CDP 6 0 Administrator s Guide Backing up Microsoft SQL Server Wax Scheduling Backups for Microsoft SQL A schedule is required when creating an Application backup task to backup Microsoft SQL databases You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for Microsoft SQL Database Backups Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Before creating a backup task create the application object and schedule to be included in the task To create a backup task for Microsoft SQL database backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup lask x t Onta Type Appik ation lt sbon Data SOL e aint Send ef f ites Offsite v ewory 60 minutes Y oK
166. formation SQL Server achieves login security integration with Windows by using the security attributes of a network user to control login access A user s network security attributes are established at network login time and are validated by a Windows domain controller When a network user tries to connect SQL Server uses Windows based facilities to determine the validated network user name SQL Server then verifies that the person is who they say they are and then permits or denies login access based on that network user name alone without requiring a separate login name and password Login security integration operates over any supported network protocol in SQL Server Note that if a user attempts to connect to an instance of SQL Server providing a blank login name SQL Server uses Windows Authentication Additionally if a user attempts to connect to an instance of SQL Server configured for Windows Authentication Mode by using a specific login the login is ignored and Windows Authentication is used Windows NT domain level Ks security i Windows NT G computer level Bee security SQL Server login security Database users and permissions Windows Authentication has certain benefits over SQL Server Authentication primarily due to its integration with Windows security system Windows security provides more features such as secure validation and encryption of passwords auditing password expiration minimum pass
167. g Windows systems Windows Server 2008 32 bit 64 bit Windows Server 2003 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP 32 bit 64 bit Refer to the Backing up System State and Active Directory section on page 156 for more information See also http technet microsoft com en us library cc785306 28WS 10 29 aspx Microsoft SQL Server The following versions of Microsoft SQL Server are supported SQL Server 2008 32 bit 64 bit SQL Server 2005 32 bit 64 bit Refer to the Backing up Microsoft SQL Server section on page 161 for more information Microsoft SharePoint The following versions of Microsoft SharePoint are supported by SonicWALL CDP SharePoint 2010 Server Foundation 64 bit SharePoint 2007 Service Pack 2 32 bit Refer to the Backing Up SharePoint section on page 151 for more information E SonicWALL CDP 6 0 Administrator s Guide Registering the SonicWALL CDP Appliance W amp Registering the SonicWALL CDP Appliance Before using the SonicWALL CDP appliance you must register and activate it This section contains the following subsections Registering the Appliance on MySonicWALL section on page 31 Activating the SonicWALL CDP Appliance section on page 33 Registering the Appliance on MySonicWALL The SonicWALL CDP appliance must be registered on MySonicWALL with the firmware license key before first use In order to register using the Registration
168. gistration Licenses and Restart For more information refer to System Interface Overview section on page 38 Network Provides access to to view and configure network Settings and Connectivity For more information refer to Network Interface Overview section on page 63 F 8 d SonicWALL CDP 6 0 Administrator s Guide How Does SonicWALL CDP Work Wx Policy Provides access to to view and configure Files and Folders Schedules Backup Tasks and Policies For more information refer to Policy Interface Overview section on page 72 Agents Provides access to to view and configure Manage and Browse Agent Files For more information refer to Managing Agents section on page 87 BMR Provides access to to view and configure Bare Metal Recovery Accounts For more information refer to About Bare Metal Recovery section on page 99 Activity Provides access to to view the CDP Log Fileset Log and Error Log For more information refer to Viewing the CDP Log section on page 104 Reports Provides access to to view reports pertaining to the Agent Summary Disk Space by File Type Disk Space Summary Detailed Event List Agent Events Summary Daily Events Summary Schedule Backup and reporting Configuration For more information refer to Reports Interface Overview section on page 108 How the SonicWALL CDP Appliance Works The SonicWALL CDP appliance performs three m
169. guring the System Settings Wax Configuring Time Settings You can manually set the system time date and time zone on the Time tab on the System gt Settings page or you can configure the system to use Network Time Protocol NTP and configure the NTP servers Step1 Navigate to the System gt Settings page and click the Time tab System gt Settings Time K a Apply Step 2 Specify the desired time date and time zone Field Description Time Select the time hh mm ss using the arrow icons The time will be displayed in 24 hour format Date Specify the date month day year by entering the desired date in the text field or use the calendar icon to select a date Time Zone Select your local time zone from the drop down menu Set time Check this box to allow the time automatically to be set automatically using using NTP NTP If specific NTP Settings are desired click on the NTP tab to add server addresses Step 3 Click the Apply button to save the changes Your SonicWALL CDP appliance is now set to your local time If the Web Management Interface logs you out simply log in again SonicWALL CDP 6 0 Administrator s Guide b 8o S amp Configuring the System Settings Configuring NTP Settings Step 1 Step 2 Step 3 Step 4 Step 5 You can configure Network Time Protocol NTP servers on the NTP tab on the System gt Settings page If NTP is enabled on the Time tab t
170. h backup policy contains one or more backup tasks Each backup task consists of two components An Application object or a Files and Folders object that defines what to include in the backup e A Schedule object that defines when the backups will occur Figure 3 illustrates the steps for creating a policy Figure 3 Creating a Policy Ip Status Dy My Backups Policies Help o Summary gZ Files and Folders gt Backup Task Defaut COP Backup Task 1 Applications Q Schedules 2 E Backup Tasks SonicWALL CDP 6 0 Administrator s Guide PF How Does SonicWALL CDP Work Backup policies are defined both at the administrative level in the Web Management Interface and at the local agent level using the Agent User Interface Policies can be very granular even allowing you to create multiple backup tasks in one Files and Folders object if desired Such an object can contain more than one folder You can also define the number of revisions to keep when configuring the backup policy About Default Policies for Agents One or more default policies to be used by agents are defined in the Web Management Interface A default policy is inherited by each agent connected to the SonicWALL CDP appliance The CDP administrator can define different default policies for different agents but each agent will only inherit one default policy from the appliance On a newly installed SonicWALL CDP appliance one Default Policy is pre
171. hat collects data blocks from agents for storage and for secure transmission to the Offsite Service if configured For detailed SonicWALL CDP appliance specifications refer to the How the SonicWALL CDP Appliance Works section on page 9 and the About the SonicWALL CDP Appliance section on page 22 e SonicWALL CDP Offsite Service The SonicWALL CDP Offsite Service is a subscription service that provides protection against local disasters including theft power surges and server crashes Full file revisions from the SonicWALL CDP appliance are securely transmitted to the Offsite Service and stored for emergency recovery The Offsite Service can be configured to use a North American or European data center For detailed SonicWALL CDP Offsite Service specifications refer to the How the SonicWALL CDP Offsite Service Works section on page 19 and the Site to Site Service Overview section on page 201 SonicWALL CDP Agent User Interface The SonicWALL CDP Agent User Interface software is installed on every agent server laptop or PC intended to be backed up on the SonicWALL CDP appliance and provides individual users and system administrators the ability to configure create and apply local backup policies and the ability to view backup status and recover lost data User access privileges to the appliance using the Agent User Interface are configured by the SonicWALL CDP appliance administrator using the Web Management Interf
172. he right of the pie chart ce Details pace Overall Quota Size Size Used Step 2 Select a viewing option Two options are available Disk Space Details or Disk Space Overall The graph view changes automatically when a radio button is selected 7 118 d SonicWALL CDP 6 0 Administrator s Guide Agent Events Summary Reports Wa amp Agent Events Summary Reports The Agent Events Summary Report displays details about backup file count and backup file size information pertaining to individual agents Figure 5 shows the Reports gt Agent Events Summary page Figure 5 Agent Events Summary Report Reports Agent Events Summary 9 bytes sae Ps me g SD on Agent Name Total Count Total Size Graph Changing the chart views allows for viewing of the total count size and size on disk of disk space organized by file type Table The Disk Space by File Type Table provides a detailed summary about the various file types stored on the CDP appliance SonicWALL CDP 6 0 Administrator s Guide b 119 S amp Daily Events Summary Reports Daily Events Summary Reports The Daily Events Summary Reports displays details a daily summary of events that occurred on a specific date Figure 6 shows the Reports gt Daily Events Summary page Figure 6 Daily Events Summary Report Reports Daily Events Summary BE cor song siz 98 a Feet Isckup 93 5 16 98 98 7 298 197 Of 7 16 E E E bytes EZ 0 Now 20 17 Nev 20
173. he selected NTP servers will automatically set the system time date and time zone for the appliance Navigate to the System gt Settings page and click the NTP tab System gt Settings Server Configure Add Delete To select one or more of the listed NTP servers to be used by the appliance select the checkboxes for the desired servers or select the Server checkbox to select all NTP servers in the list To delete an NTP server from the list click the X button for that row To delete multiple NTP servers select their checkboxes and then click the Delete button at the bottom of the page To add another NTP server click the Add button In the NTP dialog box type the URL for the NTP server into the server field and then click Save NTP server The new NTP server appears in the list 7 A A SonicWALL CDP 6 0 Administrator s Guide Configuring the System Settings Wax Configuring Administrative Email Settings This section provides configuration instructions specific to the System gt Mail page in the Web Management Interface This page allows you to configure email settings so that you can receive alerts To configure email settings Step 1 Navigate to System gt Settings in the left hand menu Select the Mail tab System gt Settings Mad Server mail localdomain Recipient Email Address From Frail Ackdress From kmail Domain localdomam User Name Password Verify Password A Mad Sett
174. hinfo axfr txt Use ixfr version for type ixfr q opt is one of x dot notation shortcut for in addr lookups i IP6 INT reverse IPv6 lookups f filename batch mode b address port bind to source address port p port specify port number t type specify query type c Class specify query class k keyfile specify tsig key file y name key specify named base64 tsig key 4 use IPv4 query transport only 6 use IPv6 query transport only d opt is of the form keyword value where keyword is no vc TCP mode no tcp TCP mode alternate syntax time Set query timeout 5 tries Set number of UDP attempts 3 retry Set number of UDP retries 2 domain Set default domainname bufsize Set EDNSO Max UDP packet size ndots Set NDOTS value no search Set whether to use searchlist no defname Ditto no recurse Recursive mode no ignore Don t revert to TCP for TC responses no fail Don t try next server on SERVFAIL no besteffort Try to parse even illegal messages no Jaaonly Set AA flag in query no aaflag no Jadflag Set AD flag in query no cdflag Set CD flag in query no cl Control display of class in records SonicWALL CDP 6 0 Administrator s Guide b 237 S 9 Command Line Interface Reference no cmd Control display of command line no Jcomments Control display of comment lines no question Control display of question no answer Control display of answer no aut
175. hive backup failed A local archive backup has failed Local archive backup completed A local archive backup has completed successfully RAID degraded A hard drive in the RAID array has a problem or has been removed Policy invalid An invalid policy has been configured or applied 7 G d SonicWALL CDP 6 0 Administrator s Guide Configuring the System Settings Wax Agent backup failed A backup of data from an agent has failed e Agent resource limit System resources on an agent are low or exhausted e Re parse point encountered A symbolic link has been backed up but the object it points to is not backed up Alerts are emailed to the configured account An Agent backup failed alert email for a failed file upload to the CDP looks like this Subject Alerts from CDP appliance RTCDP6 0 DS Serial 0006B12D31C1 Date Time Source Message j CDPAgent TELLAKULA 01206 Path C 0x00000000 does not 2011 02 23 10 2 ee aaa Seen ee exist or is not a directory 0x00000057 A Local archive backup completed alert looks like this Subject Alerts from CDP appliance RTCDP6 0 DS Serial 0006B12D31C1 Date Time Source Message cdpserver On 2 18 2011 10 57 16 AM local archiving is completed 2011 02 18 10 57 16 rtds 1 agent s 3 file s were archived successfully 0 file s were skipped CDPevent 0635 cdpserver On 2 18 2011 10 59 52 AM local archiving is completed 2011 02 18 10 59 52 rtds 1 agent s 3 f
176. hority Control display of authority no additional Control display of additional no stats Control display of statistics no short Disable everything except shortform of answer noJttlid Control display of ttls in records noJall Set or clear all display flags no qr Print question before sending no nssearch Search all authoritative nameservers no identify ID responders in short answers no trace Trace delegation down from root no dnssec Request DNSSEC records no multiline Print records in an expanded format global d opts and servers before host name affect all queries local d opts and servers after host name affect only that lookup Type Executable Defaults q class in q type a dns SNWLCLI gt dns nameserver lt ip gt search lt domain gt This variable controls the DNS configuration settings on an appliance Called with no arguments it will return the current configuration Arguments lt ijp gt IP address to be assigned to the server lt domain gt Domain name to be searched for Type System Variable Defaults g class drives SNWLCLI gt drives This function outputs a list of drives registered with the system Three types of drives are System Default data storage with operating system installed on it Internal Additional internal device Temporary Temporary external device such as a USB drive Arguments none Type System Variable
177. hpubs Techpubs Products M Field Description Serial Number Enter the serial number found on the back or bottom of your SonicWALL CDP appliance Friendly Name Enter a friendly name for your SonicWALL CDP appliance Product Group Select a product group from the drop down menu This product group is a logical collection of SonicWALL products that are managed by a user group defined on MySonicWALL Authentication Code Enter your authentication code found on the back or bottom of your SonicWALL CDP appliance just below the serial number A dialog requesting an offsite backup location appears Select an offsite backup location from the Location drop down menu If you change the offsite data backup location the data that was saved in the previous location is lost Click the Register button A confirmation appears with a Registration Code Make a note of the registration code Service Management Serial Number 0017C52E6376 Authentication Code ZAFY ECYW Trusted Yes Offsite Backup Location North America Registered On 10 Noy 2010 For an appliance without Internet access display the Manual Keyset You can copy the keyset to your clipboard and then to a file for use when activating your SonicWALL CDP appliance The registration code or manual keyset are required for activating your SonicWALL CDP appliance in the Web Management Interface F 2 Og SonicWALL CDP 6 0 Administrator s Guid
178. i hardware description 29 A Active Directory 156 authoritative restore 195 backing up 156 redundant domain controllers 192 restoring 192 safe mode 191 Agent User Interface 2 about 94 administrative use of 96 default controls 95 agents adding 88 browsing files on 92 deleting 90 editing name 89 selecting policy 91 service 9 system requirements 22 applications Active Directory restore 192 InfoStore backup 133 145 InfoStore restore 179 184 User Mailbox 126 139 user mailbox 176 181 authentication SQL 167 169 Windows 168 B backup task creating for fileset 79 SonicWALL CDP 6 0 Administrator s Guide q backups Active Directory 156 Exchange 126 139 InfoStore 133 145 offsite 20 System State 156 User Mailbox 126 139 Bare Metal Recovery 18 configuring account 100 Cc CDP 1440 26 2440i 27 3440i 28 4440i 29 agent service 2 appliance 2 9 firmware software 6 licenses 60 platform comparison Gen 2 25 platform comparison Gen 3 24 platform comparison Gen 4 23 purging data 56 resetting to defaults 59 D data purging 56 database Active Directory 156 SQL 235 mixed mode 235 defaults resetting to 59 diagnostics system 59 domain controller safe mode 191 drives mapped 235 RAID 40 USB 217 E encryption key 35 errors database locked 199 Exchange InfoStore Backup 133 145 restore Storage Group 179 184 user mailbox 176 181 User Mailbox backup 126 139 Expansion pack 41 F fact
179. ia tsct eda teea vee teens 113 Disk Space by File Type Table 2 244 ed seed hv is eee se ead 115 Disk Space Summary Reports 3 sae ee eo ee eae hl ey 116 Graph ie sdk wane bake AEE a EEE es ene ee eae be be ee See 116 WAI Scns siege i areas Becta Btn ee oiea Mee eens APS ood ey Rete SLY 4 116 Detailed Event List ReEports lt a 2s Vas eos eo eae de Sow ee ae ew Rees 117 EAD Busha aan a Naess PSEA ieee Ug LPS Tae il ih create Lapa lent ead a 117 Agent Events Summary Reports 20 0 0 cece eee eee eee 119 Graphs 24utn tes Sit eae eee eet ies ee eet ee E 119 DADC ss tis haa 4h eb Ot oe ede eo hae Hees Pu Ne 4 eee 119 Daily Events Summary Reports 2 5122s et Se ee ed wee Yee Sel oe 120 Graph ssia oy belated ete eee nee eae E ched a ie beac ee Seiad 120 Table oa iwre kee x aie sla tho awe Saw ed new ede le Ke ae fake es 120 schedule Backup Reports ss a2 ac ivet esky Beste ee ous es 121 raphe ws asera oe oes adele E Rae eh SaaS 121 Configuring Scheduled Reports Delivered by Email 122 Backing Up Applications Creating Schedules for Application Backups 0 0 0 0 02 ee eee 124 Backing up Exchange 2010 1 050 ae Vole Bar oe ed ee il AE ar a 126 Backing Up a User Mailbox 0 eee ce eee 126 Backing Up InfoStore Databases 0 0 0 ee eee eee 133 Backing up Exchange 20072003 443 05 vettc4 ee eee Pee elect ease 139 Backing Up a User Mailb0x 2 2 004 yccnesy yang eee eee eee halos 139 Backing U
180. ige Management Shel Corkrol Panel B SOn WALL COP Agent Ul mes Devices and Printers Z ADSI Fide Adnin ative Tools s Active Directory Users ad Computers Help and Support fun Windows Security Al Programs Search programs and les p2 Logoff EE The welcome screen displays followed by a command prompt ES Machine YM W2KSEE R2 01 cdpqedi com Uc lcone to the Exchange Management Shel lt Tull list of cndlet Only Exchange emillets Cru let th match a specific string Get general help Geot help For a endlet Show full output for a command Mant to know which mailboxes a specific Active Directory user has permissions to Type SHailboxe Get Mailbox ResultSize Unlimited Mailboxes Get MailbomwPermission User lt ftctive Directory User gt Fornmat lt Table Identity fccessHiqhts Deny command enumerates ll the mailboxes in your organization If you have lotes of mailboxes you may want to specific mailboxes Ci Windows a ystems gt Step 2 Type the following at the prompt New ManagementRoleAssignment Role Mailbox Import Export User Administrator IS Machine VM E R2 0lcdpqa9l com New ManagenentRolefesiqnnent Role Mailbox Import Export User Administrator Ef fect ivelscerNan Role RoleftssigneeName Rolefss idkeet ype AssignmentMethod t Direct Mailbox Import Administrator User Mailbox Import Export fdmin Ci Windows s ystend2 gt _ SonicWALL CDP 6
181. ilbox application object for for one or more user mailboxes input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore individual user mailboxes to the Exchange server For information about restoring a user mailbox see the Recovering Exchange 2010 User Mailboxes section on page 176 The User Mailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to the Microsoft Exchange server Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox User Mailbox Backup and Restore backs up and restores messages in the user s Outlook Mailbox including the Inbox Drafts Deleted Items and Sent Items as well as messages within all other folders with custom names It does not back up the Outlook Calendar Notes Contacts Tasks Meeting Requests and Public Folders It also does not back up locally archived folders See the following sections e How Does User Mailbox Backup and Restore Work section on page 127 Adding User Mailboxes to an Application Object section on page 127 Scheduling Backups for User Mailboxes section on page 129 e
182. ile s were archived successfully 0 file s were skipped CDPevent 0635 Configuring Reports Settings The Reports tab on the System gt Settings page allows you to configure the CDP appliance to email Activity reports or scheduled reports of various types Step1 Navigate to the System gt Settings page and click the Reports tab System gt Settings NIF M Alerts Reports MS Utt sate ime Email Reports mi Activity Report Fu S Scheduled Reports Type Options pa a Agent Summary i Disk Space by File Type Disk Space Summary Detailed Event List Agent Event Summary o Daily Events Summary A ocheduled Reports Settings Losded SonicWALL CDP 6 0 Administrator s Guide b a7 S amp Configuring the System Settings Step 2 Select the Email Reports checkbox to activate the other options Step 3 Select either Full or Summary in the Activity Report drop down list Full reports provide more detail than Summary reports Step 4 Select the checkbox for each type of report you wish to receive e Agent Summary Agent Summary Table Total SizeOn File Fileset Fileset Size On Fileset File Policy AgmtName j Quota Si Dik Count Total Disk Count Name 80 00 0 00 Default GLOBAL GB bytes 0 00 bytes 0 0 00 bytes 0 00 bytes 0 Policy i 8000 0 00 Default 515 K KDANG 015150 GB bytes 000 bytes 0 0 00 bytes 0 00 bytes 0 Policy SONICWAL 80 00 0 00 Default FFKFVQ GR beats 0 00 bytes 0 0 00 bytes 0
183. image select FTP Connections and browse for the server which can be the SonicWALL CDP appliance If the server is not listed you can type in a path in the form ftp lt CDP IP Address gt upload image tib where image tib can be any file name with a tib extension Step 4 When prompted for credentials enter the credentials you created in step 1 The BMR application performs the backup 7 102 4 SonicWALL CDP 6 0 Administrator s Guide Logs Interface Overview Wax Chapter 8 Viewing the Logs This cae provides information about the SonicWALL CDP Log pages See the ollowing sections Logs Interface Overview section on page 103 Viewing the CDP Log section on page 104 Viewing the Fileset Log section on page 105 Viewing the Error Log section on page 106 Logs Interface Overview The Logs pages provide administrators with navigation options to view appliance activity and event details Logs CDP Log Fileset Log Error Log Log Options Description CDP Log Provides details about the CDP Process for backup restore activity Fileset Log Provides details about Fileset backup restore activity Error Log Provides details about CDP related errors and alerts SonicWALL CDP 6 0 Administrator s Guide b 103 S M Niewing the CDP Log Viewing the CDP Log The Logs gt CDP Log page displays log messages for activity resulting from the CDP process for backup and res
184. in the Add dialog box and Config View window then click Apply on the Anti Spyware page y 234g SonicWALL CDP 6 0 Administrator s Guide Technical Frequently Asked Questions W amp Technical Frequently Asked Questions This section contains a list of technical FAQs documented by SonicWALL technical support engineers to address common deployment questions Table 1 lists the technical FAQs in this section Table 1 Technical FAQs FAQ Q How do backup mapped drives section on page 235 Q How do back up SQL database in mixed mode section on page 235 Q How do I backup mapped drives A SonicWALL CDP cannot backup mapped drives Agent User Interface software must be installed on the computer where the data for backup resides If you want to backup data stored on a server that has a mapped drive you will still need to have the CDP Agent User Interface software installed and configured on the server Q How do I back up SQL database in mixed mode Step 1 Step 2 Step 3 Step 4 Step 1 Step 2 Step 3 Step 4 Step 5 A To back up the SQL data base in mixed mode the SQL server must be configured for mixed mode authentication In addition the SQL account must be part of SQL system administrators and must have DBO access to the master database and all other application databases that are marked for backup These settings can be configured using SQL Web Management Interface To configure the SQL serve
185. includes both the application object and the schedule Scheduling Backups for Storage Groups A schedule is required when creating an Application backup task to backup a storage group You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for Storage Group Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task SonicWALL CDP 6 0 Administrator s Guide b 17 S M Backing up Exchange 2007 2003 Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a storage group backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task x Name FestStorage tas Select Dota Type Application hd Apoi sbon Data FirstStorege policy v Nunber J j Ak Oftate Send all files Offsite v Schedule Sundays tam hg
186. information refer to the Configuring the Downstream CDP Appliance section on page 208 To recover data from the Offsite Service after the original local SonicWALL CDP appliance has become unusable perform the following steps Locate your encryption key which should be stored in a safe location such as a vault or bank Verify that your SonicWALL CDP appliance is under warranty or extended warranty If it is not under warranty it will be necessary to purchase a replacement SonicWALL CDP appliance with enough storage to contain the data recovered from the Offsite Service Contact your SonicWALL Technical Support representative for your replacement appliance Configure the replacement SonicWALL CDP appliance to match the settings of the original appliance Replace the encryption key of the replacement appliance with the encryption key of the original appliance When the replacement appliance is properly configured with the encryption key from the original appliance it will automatically recover data from the Offsite Service SonicWALL CDP 6 0 Administrator s Guide WEE M Replacing the Downstream CDP Appliance Ay SonicWALL CDP 6 0 Administrator s Guide SonicWALL CDP Local Archiving Overview Wa Chapter 13 Using Local Archiving This chapter describes how to configure and use the Local Archive feature with your SonicWALL CDP appliance This chapter includes the following sections e SonicWALL CDP Local Archivi
187. ings Lindated Sern Test ime Apply before Testing Apply Step 2 Provide the following SMTP information Server name or IP address Provide the SMTP mail server or IP address For example mail mycompany com e Recipient Email Address Specify the email address where the alert will be sent For example administrator_1 mycompany com From Email Address Specify the email address that will appear as the sender of the email For example administrator_2 mycompany com From Email Domain Specify the email domain that will appear in the sender s email address For example mycompany com e User Name if required Specify a user name associated with the email address you specified in From email address if required For example administrator_2 e Password if required Specify a password associated with the email address you specified in From email address if required Step 3 Select Apply to save these settings Click the Send Test Email button to send a test email for verification Step 4 Check the email account you specified in Recipient Email Address to verify that the email was delivered SonicWALL CDP 6 0 Administrator s Guide bp 5 S amp Configuring the System Settings Note If you did not receive your test email verify that you have provided the correct credentials that you have Internet connectivity and that the mail server you specified is available Failed emails will be stored and sent when a mai
188. inished the Restoring window changes to Done Click the Close button to close the window Done Done Done Close Ay SonicWALL CDP 6 0 Administrator s Guide Recovering System State and Active Directory Wax Recovering System State and Active Directory Recovery of data from System State and Active Directory using SonicWALL CDP allows users to retrieve Active Directory revisions from agent machines previously configured to backup that data When restoring Active Directory from a SonicWALL CDP backup you need to restore all associated interdependent System State files to provide a consistent environment Active Directory data cannot be restored from the Web Management Interface Note Active Directory data can only be restored using the Agent User Interface This section contains the following subsections Restarting the Domain Controller in Safe Mode section on page 191 e Restoring Active Directory and System State section on page 192 e Using Authoritative Restore section on page 195 Restarting the Domain Controller in Safe Mode With the exception of Active Directory on Windows Server 2008 you cannot restore Active Directory in normal Windows mode This is because the service is already active Before restoring Active Directory on Windows Server 2003 or 2000 you must boot your computer into safe mode Once in safe mode you can restore the Active Directory as an application This is becaus
189. is created when SQL is installed To verify the SQL account configuration perform the following steps In the SQL management Interface highlight the SQL account on the right hand side of the screen and double click it Expand the security tab under the SQL server instance Click Logins Click the Server Roles tab y i d SonicWALL CDP 6 0 Administrator s Guide Backing up Microsoft SQL Server Wax Step5 Select the System Administrators role SQL Server Login Properties sa x General Server Roles Database Access Server Roles Server roles are used to grant server wide security privileges to a login ServerRoe Z O M Y System Administrators O gt Security Administrators o Server Administrators O Setup Administrators O Process Administrators Step6 Click the Database Access tab Step7 Make sure that the user has the db_owner role and make sure that access is permitted to the databases to backup SQL Server Login Properties sa x General Server Roles Database Access Ts Specify which databases can be accessed by this login Permit Database User sd Northwind dbo barcelona dbo master model msdb t public V 3 db_owner SQL Authentication For access to Microsoft SQL Server SonicWALL CDP uses Windows Authentication in which the Windows user credentials are submitted to SQL This section contains the following subsections e Authentication
190. k D Actrre Deectoy Backup Task TELLAKULAD1206 4 VM W KSSE R205 am Win702 279 c mL CDPBulds C COPSeto 646 0 1 10 en O2 COPS etup x86 6 0 0 114 en V 2 CDPSetup 88600131 ex O COPS etn 106 6 0 1 exe MPs Pe cei n AEEA z Ifa node is marked with a check all the files and folders below it will be included If new files or folders are added to this node they will automatically be added To select only some folders check only the folders you want The levels above this partial folder are marked with a green block instead of a check mark If a node is in partial mode folders added to it will not automatically be added to the archived folders y 2 d SonicWALL CDP 6 0 Administrator s Guide Step 7 Step 8 Step 9 Note Ay Caution Creating a Local Archive Wax To encrypt a folder as it is archived to the USB device right click its check box and choose Encrypt By default all the folders and files under an encrypted node will also be encrypted When selected for encryption the check box displays a lock icon instead of a check mark y SERVERIM n Encharge IrioSlore Back W Active Directory Backup 4 TELLAKULAG1206 T Check ine F wince aR Eno sje c Uncheck To store an initial full version of a folder and then only the changes thereafter select the folders and then click Incremental at the top of the pane The first time you a
191. k the Policy tab Step 3 Click the Edit Policy icon in the Change Policy column for the agent you want to edit The edit dialog box opens Computer Narses WINT PC Friendly Name WIN PC Select Admin Policy Default Policy Step 4 Selecta policy from the Select Admin Policy drop down list Step5 Click OK To exit the dialog box without making any changes click Cancel SonicWALL CDP 6 0 Administrator s Guide b o S amp Browsing Agents Files Browsing Agents Files The Agents gt Browse Agents Files page allows the administrator to view agent files and applications that are configured for backup and to make changes to the SonicWALL CDP appliance such as deleting backed up data Note Deleting backed up data from the SonicWALL CDP appliance may need to be accompanied by changing the Backup Task in Policies gt Backup Tasks Otherwise another revision of the same data will be backed up on the appliance at the next scheduled backup To browse and manage agent backups perform the following steps Step1 Inthe Web Management Interface navigate to the Agents gt Browse Agents Files page Step 2 Select the arrow for either Appliance or Offsite to expand the view to the agents that are configured to use either a local SonicWALL CDP appliance or an offsite appliance for backups Agents Browse Agents Files Step 3 Click the arrow next to the agent you wish to browse Agents Browse Agents Files Apphance VIM W
192. ks for more than 100 companies worldwide including a number of SonicWALL s most advanced and complicated customer networks He has authored over one hundred SonicOS technotes for the SonicWALL Knowledge Base Dave has also been instrumental in network troubleshooting and design interoperability testing lab maintenance and performance testing Dave designed and maintains the SonicWALL Live Demo site hittp ivedemo sonicwall com Khai Tran has more than ten years of experience in networking documentation and works in San Jose California as technical documentation manager for SonicWALL He leads SonicWALL s technical documentation teams which have received numerous 5 star reviews in 2008 from the industry s leading publications and reviewers Khai was a lead author of Cisco IOS NetFlow Services Integrated Solutions Guide and a contributing author to Cisco IOS Switching Services Configuration Guide He has also authored enterprise and service provider network solution guides for Boeing Aerospace and Electronic Arts He holds a B A degree in English Modern Literature from U C Santa Cruz a certificate in Technical Communications and a Bilingual Teaching Credential from San Jose State University SonicWALL CDP 6 0 Administrator s Guide b 251 S amp Contributors y 252g SonicWALL CDP 6 0 Administrator s Guide Index Numerics 1440i hardware description 26 24401 hardware description 27 3440i hardware description 28 4440
193. l Engineering from San Jose State University Jean Marc has written numerous technical documents and developed curriculum based on topics including multi processor architecture networking and wireless communications He has taught over 40 classes about wireless communication in English Spanish Portuguese and Italian adjusting training style for worldwide audiences and emphasizing hands on learning y 250 d SonicWALL CDP 6 0 Administrator s Guide Contributors Wax Patrick Lydon has over five years of experience as a SonicWALL Technical Writer He has authored over 20 technical guides on UTM secure remote access solutions Virtual Access Points wireless site surveying and RF monitoring Patrick has also received an International Photography Award for Fine Art Portraiture Patrick holds a B A degree in Design Studies with concentration in Graphic Design from San Jose State University Angela Mendoza is a Technical Writer with SonicWALL She has a B A in English Literature with an emphasis in Creative Writing and a minor in Music from San Jose State University Angela has earned distinction with several 2008 Phelan Awards in the genres of Best Short Story and Best Metrical Poetry from San Jose State University Dave Parry is SonicWALL s Director of Platform Usability Dave is one of SonicWALL s lead feature developers and is also the keeper of nearly a decade of SonicWALL institutional knowledge Dave has designed and deployed networ
194. l server connection is established Specifying Alerts The Alerts tab in the System gt Settings page allows you to specify the type of alerts to receive System gt Settings Alerts Emal slerts A Local storage near full T Local storage full Offsite near full v Offsite full a Connection to offsite failed 7 Alert skip counter 4 Agent near quota E Agent reached quota y Agent s authentication reset 4 Agent created a Agent removed wi Agent renal x Mott Settings Updated Appty System Seitings Alerts Options Select the checkboxes to receive any of the following alerts Local storage near full The local CDP appliance is nearly full Local storage full The local CDP appliance is completely full Offsite near full The offsite CDP appliance is nearly full Offsite full The offsite CDP appliance is completely full Connection to offsite failed The local CDP appliance cannot connect to the offsite unit Agent near quota The agent has nearly reached its data backup quota on the CDP Agent reached quota The agent has reached its data backup quota on the CDP Agent s authentication reset The agent credentials have changed Agent created A new agent has connected to the CDP Agent removed An agent has disconnected from the CDP Agent renamed An agent has been renamed Admin password reset The CDP admin account password has been changed Local arc
195. ld array 0 SonicWALL CDP 6 0 Administrator s Guide U 9 Command Line Interface Reference You will see the following or similar output Controller Array 0 g Run raidinfo to check status after starting the rebuild The status of the array will show as REBUILDING raidremove SNWLCLI gt raidremove lt controller gt lt port gt This function removes a defective drive from the RAID array It takes the name of the drive to be removed as an argument Note The raidremove command must be executed before the bad disk is removed Otherwise there will be an error output Arguments lt controller gt lt port gt removes the specified port Type Executable Defaults none Related Commands raidadd raidinfo raidrebuild raidstatus raidverify raidstatus SNWLCLI gt raidstatus This function prints out information about the status of the RAID arrays Arguments none Type Executable Defaults none Related Commands raidadd raidinfo raidrebuild raidremove raidverify raidverify SNWLCLI gt raidverify start stop c lt controller gt a lt array gt lt m h D now gt remove lt job gt This function will verify the RAID array With no arguments it will display the verification status and scheduled jobs Scheduling verifying operations is recommended as they can take a long time SonicWALL recommends allowing a full night for RAID verification Arguments lt m h D gt schedule is expressed as eithe
196. lder window click Cancel to close the window E SonicWALL CDP 6 0 Administrator s Guide Restoring Client Data from a Local Archive Wax Restoring Client Data from a Local Archive Step 1 Step 2 Step 3 To restore files folders or client applications Outlook and Outlook Express from a local archive on your USB device open the SonicWALL CDP Local Archive Manager To restore server applications Active Directory Exchange InfoStore SQL from a local archive follow the procedure described in Restoring Server Applications from a Local Archive on page 223 To restore files folders or client applications from a local archive Connect your USB device to the computer to which you want to restore the data This might not be the same computer on which you run the SonicWALL CDP Local Archiving Manager Launch the SonicWALL CDP Local Archiving Manager and click Restore From Local Archive If Local Archiving Manager is already running close it and then launch it again to view this selection Note that you do not enter the password to login to an appliance when restoring from a local archive Local Archive Manager Apphance Name Administrator Password j Loca Archrang Dela Restoration Reite From Local Auchive Okek to Gowrload the west CDP sofware and Gocumentaten bien Jere sererecsrall come In the Browse for Folder window navigate to the USB drive and select the desired archive and then click OK If th
197. list select one of the following e Restore to original location This option restores the files to the application in their original location and to original System State file locations Restore to alternate location This option restores the files to the disk of the agent machine Step 7 Under Components select the checkboxes for the files you want to restore To ensure a consistent environment after the restore select all files It is not recommended to restore certain System State subcomponents individually like Certificate Services database and COM Class Registration database due to dependencies For more information see http technet microsoft com en us library cc785306 28WS 10 29 aspx Step 8 Click OK The Application Restoration Details window appears Application Restis ation Details System State Sinp Neseriptian Start Time Mhuratineg Start Cancel SonicWALL CDP 6 0 Administrator s Guide b 193 S 4 amp 9 Recovering System State and Active Directory Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance Restore Windows Boot Files Restore Windows System Files Restore Windows Performance Counters Files Restore Windows Internet Information Services Metabase Reboot Windows with Active Directory Repair Mode Restore Windows COM Class Registration Database Restore Windows File Repli
198. llowing e Restore to original location This option restores the files to the application in their original location in Microsoft Exchange Restore to alternate location This option restores the files to the disk of the agent machine Step 7 Under Components select the checkboxes for the databases you want to restore Step 8 Click OK The Application Restoration Details window appears Application Restoration Details Microsoft Exchange InfoStore Step Description Stert Time Duration A Dwing restoration all existing files in the original location will be deleted Plsase make sure you have backed up those files needed Start Cancel Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance Stop service e Restore Microsoft Exchange InfoStore Start Service A warning is also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed Ay SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft Exchange W amp x To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Details Mecrosof Exchange Infostore Ste
199. lost if two or more drives are unavailable to the RAID controller Figure 2 shows a removed drive 7 O Og SonicWALL CDP 6 0 Administrator s Guide Understanding System RAID Wa Figure 2 Drive Removed System Raid ll When the drive is replaced the display indicates the replacement but the status remains as Degraded until the array begins rebuilding Figure 3 shows a replaced drive Figure 3 Drive Replaced System Raid Soon after replacing the drive the RAID array begins rebuilding shown in Figure 4 Figure 4 Array Rebuilding System Raid For information about the using the RAID related commands available in the SonicWALL CDP command line interface see the Command Line Interface Reference section on page 236 If a SonicWALL CDP 6080 Expansion Pack is installed the secondary array along the top of the image will display the status of those drives For full instructions on installing the Expansion Pack see the SonicWALL 6080 Getting Started Guide For information about replacing a single hard drive on the SonicWALL 6080 or 5040 appliance see the SonicWALL 6080 Getting Started Guide or SonicWALL 5040 Getting Started Guide SonicWALL CDP 6 0 Administrator s Guide R amp Configuring the System Settings Configuring the System Settings Configuring the System Settings allows the administrator to change passwords configure time and NTP settings configure email alerts configure settings for reports
200. luding vendor ID model cache size MHz and many characteristics e Memory usage including free memory buffers in use cached active inactive swap usage mapped pages and other data e Network information including link status packet count and other data for ethO and eth1 and also displays active Internet connections with local and foreign addresses and information about active UNIX domain sockets e System processes including user ID process ID PPID time command and other data SonicWALL CDP 6 0 Administrator s Guide UER M System Licenses and Registration e Storage statistics including file system name total file system capacity disk space used disk space available percentage of space used and the directory name where the file system is mounted System Diagnostics System Licenses and Registration The System Licenses and Registration page displays details about the license and registration status of security services and supported services For the registration procedure see the Registering the SonicWALL CDP Appliance section on page 31 Registration Status The Registration tab displays the current registration status of the SonicWALL CDP appliance System Registration Licenses Registration r o Og SonicWALL CDP 6 0 Administrator s Guide System Licenses and Registration Wax Licenses Click the Refresh button to update the page after subscribing to a service on MySonicWALL System Regi
201. me field Type the password for the account into the password field Enter the number of megabytes that this account can use on the SonicWALL CDP appliance into the quota field Click Save To exit the dialog box without saving click Close Editing a Bare Metal Recovery Account Step 1 Step 2 Step 3 Step 4 To edit an existing account perform the following steps In the Web Management Interface navigate to the BMR gt Accounts page Click the Edit Entry icon in the Configure column for the account you want to edit The BMR Accounts dialog box opens ber saricwall Save Close Make the desired changes in the quota username or password fields Click Save To exit the dialog box without saving click Close SonicWALL CDP 6 0 Administrator s Guide b 101 S M Using Bare Metal Recovery Using Bare Metal Recovery To use Bare Metal Recovery with the SonicWALL CDP appliance you will need a user account on the appliance with the desired quota Then you can launch the BMR application and save the image to the SonicWALL CDP appliance To use Bare Metal Recovery to save an image on the SonicWALL CDP appliance perform the following steps Step 1 Create a user account on the SonicWALL CDP appliance with the desired quota Step 2 Launch the BMR application and select the local drive or location that you want to back up Step 3 When the backup wizard prompts you for the destination at which to save the
202. n on page 96 For more detailed information about the SonicWALL CDP Offsite and Site to Site Backup and Restore feature see the Site to Site Service Overview on page 201 and subsequent sections F 52 Og SonicWALL CDP 6 0 Administrator s Guide Step 1 Step 2 Step 3 Step 4 N Note Step 5 Step 6 Step 7 Step 8 Step 9 Configuring the System Settings Wax To configure the downstream CDP appliance to back up to the SonicWALL CDP Portal or to an upstream CDP appliance perform the following steps Login to the downstream CDP appliance using the Web Management Interface Navigate to the System gt Settings page and select the Offsite tab System gt Settings Offsite Enable SonicWALL Portal Upstraam Apgoiance Nome IP Addross PORT Synchronization Interval 15 min Encryption Key Eruible Ganchwidtih Managenert 0 ETT A Cfiske Settings Losded To use the SonicWALL Portal as the upstream destination leave the Enable SonicWALL Portal checkbox selected and leave PORTAL in the Upstream Appliance Name IP Address field To use another SonicWALL CDP appliance as the upstream destination clear the checkbox next to Enable SonicWALL Portal and type the IP address or the FQDN Fully Qualified Domain Name of the upstream CDP appliance in the Upstream Appliance Name IP Address field It is important that the upstream and downstream appliances have different IP addresses Refer to the SonicWALL CDP Getting Started
203. n r 3 Algorithe Oste Send all Files Offsite ad Schedule Feehange 010 Sched X v Lnebe OK Caneel Step4 Type a descriptive name for the backup task into the Name field SonicWALL CDP 6 0 Administrator s Guide b 129 S amp Backing up Exchange 2010 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options Send all Files Offsite Do Not Send Files Offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK Configuring Authentication on the Exchange Server Note Note Access between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside can be configured to require authentication credentials or not When you add an application object for a user mailbox backup you can choose to add authentication credentials if required by the Exchange server In either case
204. n Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options 7 136 d SonicWALL CDP 6 0 Administrator s Guide Step 10 Step 11 Step 12 Backing up Exchange 2010 Wax e Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK Removing a Database from the Backup Task Step 1 Step 2 Step 3 To remove a storage group from the list of groups scheduled for backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Applications In the right pane click the Edit button gt for the application object you wish to edit The Edit Application window opens Edil Application x OK Cencel Step 4 Clear the checkbox for the database you wish to delete Step5 Click OK SonicWALL CDP 6 0 Administr
205. n Status My Backups 5 Policies 7 He Agen information Uackup Luemts Appice 10 0 30 38 Tash Itane Steet Tine Dui ative Satus Anert VMA J SUS U1 State la avy b20t4 v J Agere Siate Normes a i J igi Tipar J Fie Cone at we la a 211 Ge ne ta app SH Det rie Sire on Disk 6e ie la auy ba ug we Gute 80 0 CB Sys Sime tar my eSiS297S 6t 201012051811 000001 ariel ed Pe ey Nane Datat Pome Syr Rete tare moO SIG D208 4a CORO I eSet and Application Luents Task Finish Tine Stetus 2010 12 08 1 ful 2010 12 08 17 08 02 fu 2010 12 08 161234 Sucosss fu 2010 12 08 15 14 46 fu SonicWALL CDP 6 0 Administrator s Guide b 159 S W Backing up System State and Active Directory Step 4 Click the My Backups tab and view the list of backup revisions It statu 3 Hovestun 4 a T Syme ie gt be gt B gt Detote OB rresets n Oh me gt gt Amato gt Ub Ar T Rna F se Desses Tie yr 1600 4 SonicWALL CDP 6 0 Administrator s Guide Backing up Microsoft SQL Server Wax Backing up Microsoft SQL Server Backing up Microsoft SQL Server using SonicWALL CDP allows users to store and retrieve Microsoft SQL Server revisions from an agent machine Microsoft SQL databases are configured for backup using the SonicWALL CDP Agent User Interface Note Microsoft SQL Server backup can only be configured using the Agent User Interface During SQL backup and restore using CDP the Agent Service directly interfaces with the
206. n on the Exchange Server on page 130 For more information about account privileges to access the Exchange server see KB821897 A mailbox must exist in Exchange in order for the restore to work properly To restore an individual user mailbox to the Exchange server perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the My Backups tab y 176 d SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft Exchange W amp x Step 2 Inthe left pane click Applications The display expands to show available backup tasks fo Status Sy My Dackup an P prety 10 UME Lee us Revision t gt Dj Sehid Bectup Tare gt I Revirien 4 gt Agneta Details gt ennous fect D agten gt gt J supra al Apgec ation Backup Type Moshed ste Sire Size on Desh k Di Comman f okies rie facatted fade Docatied fie a Step 3 Click the desired backup task The available revisions are displayed Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time Note To restore all user mailboxes contained in the revision click the Restore icon and skip the next two steps Step5 To restore a single user mailbox click the desired user mailbox to restore The Details are displayed Step6 Inthe Details section click to select the desired backup in the table in the lower area of the Details section such as the Full back
207. ne previously configured to backup that data Microsoft SQL recovery can be made directly to the SQL database Restoring the database can be done in two ways The database can be either restored to disk or to application When restoring the database to disk the database is downloaded as a set of files from the SonicWALL CDP Appliance Restoring to application on the other hand applies the database directly to the same SQL server If an SQL database system fails the first step is to recover all databases and transaction log files from the server These databases contain the latest information up to the point of failure Next the SQL system should be brought up on the same server or a different server Having spare hardware will speed up database recovery Each recovered database should be run through a data consistency check using DBCC CHECKDB because it is possible that these are corrupted databases and may have been the reason for failure If the databases are corrupted these could either be fixed which normally includes data loss or the latest backed up database from CDP could be used instead See the following sections Recovering SQL Using the Agent User Interface section on page 196 Additional Information section on page 199 Recovering SQL Using the Agent User Interface To restore Microsoft SQL databases using the SonicWALL CDP Agent User Interface perform the following steps Step 1 In the SonicWALL
208. nfigured and running properly e The local archiving module is properly licensed The license is available on MySonicWALL at no additional charge y 26 d SonicWALL CDP 6 0 Administrator s Guide Creating a Local Archive Wax e A USB device of sufficient capacity for your needs is plugged into the SonicWALL CDP appliance SonicWALL recommends using NTFS on USB media If you use FAT32 archiving is limited to files less than 4 gigabytes Note Local archiving requires a USB drive formatted for NTFS to archive files larger than 4 GB e If you plan to use your own encryption key to safeguard your data the key should be available Creating a Local Archive To set up a local archive you must first choose a destination folder and then the folder or folders you want stored on the USB device These source folders exist on the SonicWALL CDP appliance The administrator can also configure encryption for the folders The administrator can set up recurring tasks that perform the local archiving on a regular schedule Note The time stamp of local archived files is in UTC time which may be different from the actual backup time in the local time zone To create a local archive on your USB device Step 1 Connect your USB device directly to the SonicWALL CDP appliance You can connect it to a local appliance or to an upstream offsite appliance Step 2 Launch the SonicWALL CDP Local Archiving Manager and click Appliance Archive
209. ng Overview section on page 215 Creating a Local Archive section on page 217 e Restoring Client Data from a Local Archive section on page 221 e Restoring Server Applications from a Local Archive section on page 223 e Creating an Automatic Local Archive Task section on page 226 SonicWALL CDP Local Archiving Overview The Local Archiving feature and the Local Archiving Manager allow an administrator to copy some or all of the contents of the SonicWALL CDP appliance onto a USB device This feature can also be used to create a portable backup that can be restored at another site that does not have a CDP appliance Data can be archived to the USB device in encrypted format SonicWALL CDP Local Archiving provides the following benefits e Disaster recovery Local Archiving can be part of a flexible disaster recovery program Administrators can configure local archiving to run automatically and use USB devices to replace tapes Offsite storage For some organizations physical offsite storage is a regulatory requirement Copying data to USB devices which are then stored elsewhere can fulfill regulatory requirements especially when the data is securely encrypted e Upstream local archiving You can create a local archive of data on an upstream offsite appliance as well as on a local appliance Having a local archive of data that has been backed up offsite adds flexibility and redundancy e Backup In compa
210. ng the TCP IP protocol route message based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 For example 1 160 10 240 could be an IP address Local Area Network LAN A computer network that spans a relatively small area Most LANs are confined to a single building or group of buildings However one LAN can be connected to other LANs over any distance using telephone lines and radio waves A systems of LANs connected in this way is called a wide area network WAN Master Boot Record MBR A small program that is executed when a computer boots up Typically the MBR resides on the first sector of the hard disk The program begins the boot process by looking up the partition table to determine which partition to use for booting It then transfers program control to the boot sector of that partition which continues the boot process Policy A set of rules administered from the SonicWALL CDP Web Management Interface Policies are assigned directly to agents and define backup rights quota and other SonicWALL CDP capabilities Quota The maximum amount of data a SonicWALL CDP agent can back up to the SonicWALL CDP appliance The quota can be managed according to the number of files the size of data on the appliance disk or the size of the files being backed up The two sizes can differ due to the data de duplication feature
211. nicWALL CDP allows recovery of data from multiple points in time e Security Transmission of data to the SonicWALL CDP Offsite Service is secured by the same 256 bit AES advanced encryption standard and SSL secure socket layer encryption technologies implemented by major financial institutions and government agencies SonicWALL CDP also utilizes public key encryption and digital certificates as an additional layer of protection e Intelligent Applications SonicWALL CDP integrates a collection of intelligent software applications One such application is a backup reporting tool which provides constant visual data backup verification The tool places a highlighted SonicWALL stamp on each protected file so the user knows that the SonicWALL CDP is working Application Support SonicWALL CDP supports most business applications Supported agent applications include Outlook and Outlook Express and supported server applications include Microsoft Exchange Active Directory and SQL Server e RAID Support Some SonicWALL CDP appliances support RAID redundant array of independent disks providing additional failover protection in the event of a disk failure The SonicWALL CDP 6080B 6080 5040B and 5040 include RAID 5 block level data striping with distributed parity across the drive set The SonicWALL CDP 4440i also includes RAID 5 The SonicWALL CDP 3440i includes RAID 1 data mirroring from one drive onto another 7 A og SonicWALL CDP 6 0
212. nical Support Though your system will remain operational it is necessary to correct the disk failure If Two Disks Fail While Using SonicWALL CDP 5040 6080 4440i If two disks fail while using the SonicWALL CDP 5040 or 6080 or 4440i Contact SonicWALL Technical Support Your system will no longer be operational Configuring SonicOS Security Services for SonicWALL CDP When using SonicWALL CDP in conjunction with a SonicWALL firewall appliance it is necessary to add the CDP appliance to the Security Services exclusion lists To configure the Security Services firewall exception list for CDP perform the following tasks Clearing the Enforce Host Tag Search for CFS Setting on page 233 y 232g SonicWALL CDP 6 0 Administrator s Guide Configuring SonicOS Security Services for SonicWALL CDP Wa Setting up Security Services for SonicWALL CDP on page 233 Clearing the Enforce Host Tag Search for CFS Setting Step 1 Step 2 Step 3 Step 4 Step 5 To clear the Enforce Host Tag Search for CFS setting perform the following steps In your browser navigate to the unlinked Diag page for the SonicWALL network security appliance available at https lt firewall IP address gt diag html In the left pane click on the Internal Settings button Under Security Services Settings in the right pane clear the Enforce Host Tag Search for CFS checkbox Click Accept at the top of the page Click the Close button to retu
213. nies with multiple locations the distributed branch offices can back up to a central location which adds flexibility and redundancy e Security Encrypted USB storage devices are more secure than many other methods of offsite storage SonicWALL CDP 6 0 Administrator s Guide b 215 S W SonicWALL CDP Local Archiving Overview How Does Local Archiving Work SonicWALL Local Archiving uses the Local Archive Manager application to backup files to a USB device and to restore files from a USB device The Local Archive Manager is automatically installed on your client during the initial SonicWALL CDP Agent installation process By default a shortcut is created for it on your desktop Double click the shortcut to launch the tool If the shortcut is not available you can launch the tool by double clicking the LocalArchiveAgent exe file in the SonicWALL CDP installation folder An administrator plugs a USB device into an upstream or downstream SonicWALL CDP appliance and then uses the SonicWALL CDP Local Archiving Manager to copy some or all of the contents of the CDP appliance to the USB device The administrator specifies a source and destination and whether the data should be archived in an encrypted format The administrator then clicks Archive Now to copy the data The administrator can also configure automated tasks to copy data from the SonicWALL CDP appliance to a USB device By default archived files are stored on the USB device as c
214. nistrator to do the restore For information about configuring the Administrator account for Exchange authentication see Configuring Authentication on the Exchange Server on page 130 See also KB867704 and KB824126 To restore InfoStore data using the SonicWALL CDP Agent User Interface perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the My Backups tab Step 2 Inthe left pane click Applications The display expands to show available backup tasks Step 3 Click the desired backup task The available revisions are displayed Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time Pil sonic WALt COPAgent Toot SonicWALL Continuous Data Protection Agent Tool w Stotus a My kups gt Policies Help Appi abr s Lech 2010 Backup Task Revision 1 lt tr gt J GxchQ0t0bechp Tosk I Revision gt uc gt Details D resets gt f Appicetons gt Ed Sted Dy Common Fett fi Oraties Isr Chrstied Fia 5 G e SonicWALL CDP 6 0 Administrator s Guide b 179 S M Recovering Data from Microsoft Exchange Step 5 At the bottom right corner click the Restore icon gt The Application Restoration window opens Application Restoration x Options estore to onana locabon Components wv Momo Database 1221441246 wv Pubtc f okier Database 0275530010 OK Caneel Step6 Inthe Options drop down list select one of the fo
215. ntly being used in megabytes System Info Panel Field Description Appliance Name Displays the name of the current SonicWALL CDP appliance IP Address Displays the IP address of the current SonicWALL CDP appliance Serial Number Displays the serial number of the current SonicWALL CDP appliance Version Displays the current firmware version of the Sonicwall CDP appliance Model Displays the model of the current SonicWALL CDP appliance Understanding System RAID The System RAID page provides a graphical and textual display of the RAID status for the hard drives on the SonicWALL CDP appliance The page refreshes the status display every 30 seconds The System RAID page is available only on appliances that have a RAID controller including the SonicWALL CDP 6080 and 5040 Some earlier models also provide RAID The System gt RAID page for a SonicWALL CDP 6080 is shown in Figure 1 Figure 1 System gt RAID Page System Raid The SonicWALL CDP 6080 can operate with either four or eight hard drives while the SonicWALL CDP 5040 accommodates four drives In SonicWALL CDP 6080 with four drives the drives in the secondary array are shown as cover plates at the top of the graphic as in Figure 1 If there is any problem with the RAID configuration on any of the drives the display will indicate the status of the drive RAID will continue to function normally when one drive is impaired or removed but data can be
216. o edit The Edit Application window opens Edil Application x OK Caneel Step 4 Clear the checkbox for the database you wish to delete Step5 Click OK Verifying Microsoft SQL Backup Activity This section describes how to tell if your Microsoft SQL backups are working correctly You can view log entries showing the backups on the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for SQL y 164g SonicWALL CDP 6 0 Administrator s Guide Backing up Microsoft SQL Server W amp To view the status of SQL backups Step 1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button 3 in the left pane Step 3 View the backup status in the right pane ft Status gt My Backups gt Pobcies 7 Help ac Task Hapa Start Tene Dus ation Status appianon 100 16163 SA Tast TPCH Sms joyki 2010 12 10120046 00 0001 Cungieted Agent W2KE RGA I SA Taek app n6StewB3 Se88 4 2010 1210130048 00 00 01 Cumpdeted Agent fame Normal SOL Task ap bechup documend 2010 1210 130048 00 00 01 Completed Fie Count 6 SOL Tank TPCH Srna mdf 2010 12 10130038 00 00 08 Completed Size 153 MO SOL Task ap bechup documernd 2010 17 10 120029 000001 Completed imanik D M SA Tart app n65tew83 5e88 4 2010 12 10 1200 29 00 00 01 Completed Gai 20008 SOL Task T
217. om a Local Archive Step 4 Inthe Local Archiving Manager window click Applications on the Local Archiving Manager toolbar Step5 Inthe left pane expand Sets and the folders under it to view the files available in the local archive Select the item you want to restore Ay Local Archive Manager WillyD Test Appcations O Server Appbeanore O Sets D Accteston See SERM Se J AO SERVERIM feens nees igoko Sel Exchange weekly 1 176 0 M8 QO3KB See ed 1210720108 3t PM 17606 MR Step 6 Click the Restore a Version bution in the right pane Step 7 Inthe Restore Folder Version window select the archive file to restore and then click Restore Select Version To Restore Agent SERVERIM Apphcation Set Ey SonicWALL CDP 6 0 Administrator s Guide Restoring Server Applications from a Local Archive Wax Step 8 In the Browse for Folder window select a destination folder or click Make New Folder to create a folder for the restored data on your computer and then click OK R My Oocunares a Y convertor rs My Network Paes W Recycle Bin E Wend flee a amp O n E Creators restore E O Siete O eroedure Processorer R E rotore EX 6 0 1 10 E O eetore from Exchange E gt Tere D temp for 551 Ore xj taha hanw Foker mas Caeni Step 9 Wait until the restore completes A dialog box displays the progress Restore File Group Restoring fe pivi edb SonicWALL CDP 6 0 Administrator s
218. om the downstream CDP appliance perform the following steps Login to the upstream CDP appliance using the Web Management Interface Navigate to the Agents gt Manage page Click the Policy tab In the left pane under the SonicWALL CDP Agents list select the downstream CDP appliance Click the Edit icon for the downstream CDP appliance From the Select Admin Policy drop down list select the Default Policy or if you have configured one a custom policy with a specific quota defined Click OK Removing a Downstream CDP Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Removing a downstream CDP will delete all the relevant backup data from the upstream CDP appliance To remove a downstream CDP and free up an upstream node perform the following steps Login to the downstream CDP appliance using the Web Management Interface Navigate to the System gt Settings page and select the Offsite tab Clear the Upstream Appliance Name IP Address field Click Apply Login to the upstream CDP appliance using the Web Management Interface Navigate to the Agents gt Manage page SonicWALL CDP 6 0 Administrator s Guide WE M Selecting Files for Offsite Backup Step 7 Step 8 Step 9 Click the Configure tab Click the Delete icon for the downstream CDP appliance An alert displays Click Yes Selecting Files for Offsite Backup Step 1 Step 2 Step 3 Step 4 Step 5 Once properly configured SonicWALL CDP Offsite Backu
219. omain You can also test network and security connectivity See the following sections e Network Interface Overview section on page 63 Configuring Network Settings section on page 64 e Testing Network Connectivity section on page 66 Network Interface Overview The Network Interface allows you to configure network settings for the SonicWALL CDP Appliance Network Settings Connectivity Network Options Description Settings Provides access to configuration options including IP address subnet mask default gateway IP address and interface name servers and hostname and domain Connectivity Provides access to options for testing connectivity including pinging the registration server pinging a URL and resolving a URL SonicWALL CDP 6 0 Administrator s Guide b 6o S amp Configuring Network Settings Configuring Network Settings The Network gt Settings page allows you to configure your SonicWALL CDP appliance to communicate with your network N Note For initial setup of your SonicWALL CDP appliance see the SonicWALL CDP Getting Started Guide for your model This section contains the following subsections Configuring Appliance Host Name and Domain section on page 64 Configuring IP Subnet and Gateway Addresses section on page 65 Configuring the Domain Name Server Address section on page 66 Configuring Appliance Host Name and Domain The Summary tab located
220. ompressed unencrypted files Administrators can choose to add encryption to some or all of the archived files as they are stored on the USB device Local archives can be restored to Windows Mac or Linux agent machines Local Archiving Configuration Overview The Local Archiving Manager provides the Appliance Archive button to activate local archiving The feature allows an administrator to archive some or all of the contents of a SonicWALL CDP appliance onto a USB device This feature can also be used to create a portable backup that can be restored at another site that does not have a SonicWALL CDP appliance Data can be archived to the USB device in encrypted format The administrator can use local archiving manually or as part of an automated process The configuration of source and destination folders is the same for both processes For automated local archiving the administrator must create one or more tasks To view the Appliance Archive window click the Appliance Archive button in the Local Archiving Manager toolbar Local archiving is a licensed service offered at no additional charge You must obtain a license on MySonicWALL before using this feature For more information about using this feature see the Creating a Local Archive section on page 217 Prerequisites for Local Archiving Before configuring local archiving make sure that the following requirements are met The SonicWALL CDP Local Archiving Manager is co
221. on leave the Enable SonicWALL Portal checkbox selected and leave PORTAL in the Upstream Appliance Name IP Address field To use another SonicWALL CDP appliance as the upstream destination clear the checkbox next to Enable SonicWALL Portal and type the IP address or the FQDN Fully Qualified Domain Name of the upstream CDP appliance in the Upstream Appliance Name IP Address field It is important that the upstream and downstream appliances have different IP addresses Refer to the SonicWALL CDP Getting Started Guide for further information on configuring an appliance s IP address and domain name Set the desired number of minutes in the Synchronization Interval field The default and minimum is 15 minutes To save bandwidth you can set the interval to a larger number for less frequent synchronization between the downstream and upstream appliances The Encryption Key is set automatically and cannot be changed If you switch between the Portal and another upstream destination you will see a different key in this field You can copy the key to your computer clipboard and save it in a text file for secure storage offsite To specify the maximum bandwidth used during synchronization with the upstream destination select the Enable Bandwidth Management checkbox enter the desired numerical value in the field below it and select kbps Mbps or Gbps as the units y 208 SonicWALL CDP 6 0 Administrator s Guide Configuring the Upst
222. on the Networks gt Settings page allows the administrator to configure the host name domain and friendly name for the SonicWALL CDP appliance Step1 Point the browser on your management computer to the SonicWALL CDP Web Management Interface and navigate to Network gt Settings in the left hand menu and select the Summary tab Network Settings Summary Host srivl example com 6000 ftw Appty Step2 Type the host name for the SonicWALL CDP appliance into the Name field Step3 Type the domain name for the appliance into the Domain field Step4 Type a descriptive name for the appliance into the Friendly Name field Step5 Click the Apply button 7 A A SonicWALL CDP 6 0 Administrator s Guide Configuring Network Settings Wax Configuring IP Subnet and Gateway Addresses The Interface tab located on the Networks gt Settings page allows the administrator to configure the IP address subnet address and gateway address for the SonicWALL CDP appliance Step 1 Navigate to Network gt Settings in the left hand menu Select the Interface tab and click the Configure icon in the table Interface Qiterfae P ADi ess Onet Def ad Gaterwar wiyue Step2 Specify a name for the interface in the iface field Step3 Specify the IP Address in the ip field by entering an unused static IP address within range of your local subnet Step4 Enter your subnet mask in the netmask field Using an IP address within the range of a local
223. on your USB device follow the procedure described in Restoring Client Data from a Local Archive on page 221 To restore server applications from a local archive perform the following steps Connect your USB device to the computer to which you want to restore the data This might not be the same computer on which you run the SonicWALL CDP Local Archiving Manager Launch the SonicWALL CDP Local Archiving Manager and click Restore From Local Archive If Local Archiving Manager is already running close it and then launch it again to view this selection Note that you do not enter the password to login to an appliance when restoring from a local archive Local Archive Manager Apphance Name Administrator Password j Loca Archrang Dela Restoration Reite From Local Achre Okek to Gowrload the West CDP sohware and Gocumentaten bes eres serorecsrall come In the Browse for Folder window navigate to the USB drive select the desired archive and then click OK If the USB device contains multiple archives they can be distinguished by the date in the file names Browse For Folder 7i xi Select CDP Applarce Archives TF Desiion a a C my Oso 3 Fe y A xal isk C X A amp E Leng P Agokarce 121 1201001413 3 O IQF u gt Securell HB Cortrel Panal E E ory network Maes S Recycle Bn O S nb fies Oa O ok gt SonicWALL CDP 6 0 Administrator s Guide U y 4 Restoring Server Applications fr
224. optimal air circulation AC Power Allows the SonicWALL CDP appliance to connect to AC power using the supplied power cable LAN Port Allows the SonicWALL CDP appliance to connect to your local area network EE SonicWALL CDP 6 0 Administrator s Guide System and Network Requirements W amp SonicWALL CDP 4440i The SonicWALL CDP 4440i is a robust 2U rack mountable backup and recovery solution for branch offices and mid size organizations Offering a 650 GB compressed capacity with RAID 5 along with accelerated throughput and AES 256 bit encryption for offsite data security it provides continuous real time data protection for unlimited servers laptops PCs databases and business applications IT administrators benefit from central management and file level visibility into every agent machine connected to the SonicWALL CDP appliance enabling enforcement of consistent backup policies and control features available to individual end users Figure 18 provides a front and back bezel photograph of the SonicWALL CDP 4440i appliance Figure 18 SonicWALL CDP 4440i i on L AC Power 7 Cooling Fan LAN Port Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance Do not plug devices into any ports other than those indicated unless explicitly instructed to do so by a SonicWALL technical support representative Doing so may void your warranty The SonicWALL CDP appliance front and
225. optionally select offsite backup and restore databases back to the Exchange server For information about restoring InfoStore databases see the Recovering Exchange 2010 InfoStore section on page 179 SonicWALL CDP 6 0 Administrator s Guide b 133 S amp Backing up Exchange 2010 Note The SonicWALL CDP appliance must be licensed for server applications On the SonicWALL CDP 110 or 210 platforms this feature requires the purchase of a Microsoft Application Server Agent License upgrade This license allows you to back up any application that is installed on your server such as Exchange SQL Active Directory SharePoint or another supported application The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature includes the following capabilities e Ability to set and manage the backup schedule e Optional automatic backup to an offsite location e Retention of multiple backup versions How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup Microsoft Exchange databases you must configure an application object a schedule and a backup task that includes both the application object and the schedul
226. or s Guide b 15 S FV How Does SonicWALL CDP Work How Scheduling Works Backups are scheduled using a very flexible interface for schedule configuration You can schedule backups to occur at any interval down to the minute or up to months apart Custom specific dates can be configured There are two types of scheduling e Event Uses fixed time points such as Mondays at 5 PM or midnight every evening Used for Fileset or Application backup tasks Interval Uses Always On or always on during a specific start and end time such as Sundays from 4 PM to 8 PM Used for CDP type backup tasks Interval scheduling is used for the default CDP type policy on an agent Because the Agent User Interface does not provide a way to create a new CDP type backup task you would not have another opportunity to use interval scheduling When creating a backup task in the Web Management Interface the type of Schedule object available for selection depends on whether you have selected CDP Fileset or Client Application in the Select Data Type field of the Add Backup Task configuration window The scheduling interface provides four tabs for different scheduling options e Day Interval Days of the Week Days of the Month Specific Dates Each tab provides configuration fields and a calendar that displays the selected dates with a darker background so that you can easily verify your configuration Figure 10 illustrates the Day Interval
227. or s Guide b 239 S 9 Command Line Interface Reference lt commana gt name of a valid CLI command Type Executable Defaults all available commands hostname SNWLCLI gt hostname lt fgdn gt This function will display or set current host name Calling it with no argument will display the current hostname Arguments lt fqdn gt fully qualified domain name Type Executable Defaults snwl example com interface SNWLCLI gt interface lt ifname lt ip bits ip netmask gt gt This variable controls the configuration of interfaces With no arguments it will return the configuration of all available interfaces Passing it an interface name as an argument will return all data related to the given interface Passing it an interface name and an IP address will overwrite the current configuration of the interface Arguments lt ifname gt name of interface to be configured lt p gt new IP address to be assigned to interface lt bits gt bit rate to be assigned to interface lt netmask gt netmask to be assigned to interface Type System Variable Defaults current configuration Example SNWLCLI gt interface ethO 192 168 168 169 24 SNWLCLI gt interface ethO 192 168 168 169 255 255 255 0 Example Use Case Authentication Reset Problem You have lost the password and IP address for your SonicWALL CDP appliance Solution First reset the password to the default and then determine the IP address of the SonicWALL CDP a
228. ormation on registering your appliances You must purchase an 8x5 or 24x7 support contract and a 1 3 5 or 10 node Offsite license for the upstream CDP appliance This can be done directly through mysonicwall com or through your reseller To configure the upstream CDP appliance to accept backup data from the downstream CDP appliance perform the following steps Step 1 Open a Web browser on the computer you are using to manage the SonicWALL SSL VPN Step 2 Enter http www mysonicwall com in the location or address field The mySonicWALL com login page is displayed Step 3 Enter your mySonicWALL com account username and password in the appropriate fields and click the submit button y 206 SonicWALL CDP 6 0 Administrator s Guide Preparing for the Site to Site Service Wax Step 4 Navigate to My Products in the left hand navigation bar Home My Products a My Client Licenses Step5 Select the CDP appliance you wish to use as the Upstream backup Step 6 Register for a Dynamic Support license DESKTOP amp SERYER SOFTWARE Service Name Info Status Options Bare Metal Recovery Local it Archiving Workstation B Buy Now Enter Key SonicWALL Box to Box Backup Buy Now Enter Key Bare Metal Recovery Local 5 uy N ter Key Archiving Server Buy Now Enter Ke SUPPORT SERYICES Service Name Info Status Options Dynamic Support 8x5 oS agg 5 Dec Buy Now Enter Key Dynamic Support 24x7 B B
229. ory You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 124 Configuring a Backup Task for System State A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a System State and Active Directory backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane select Backup Tasks Step 3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task x eed Data Type Application X Appiention Doin SysState ALL X Miber ot Version Tremaven j Akpet Send all Files Offaitn X Sundays _lan bd v E OK Cancel Step 4 Type a descriptive name for the backup task into the Name field Step5 Select Application from the Select File Type drop down list Step6 Select the desired application object from the Application Data drop down list y 158g SonicWALL CDP 6 0 Administrator s Guide Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Backing up System
230. ory defaults 59 files and folders backup policy 72 backup task 79 creating object 73 schedule for backup 75 FileSets recovering 172 189 firmware purging data 56 G global policy for files and folder backup 82 H handshake password 90 hard drive replacing 41 l InfoStore backup 133 145 restore 179 184 K key 90 encryption 35 L licensing CDP appliance 60 Local Archiving 216 site to site 206 Local Archiving automating 226 creating 217 ejecting USB drive 220 overview 215 prerequisites 216 restoring from 221 223 timestamps 217 verifying 220 M master boot record 18 N network deployment requirements 22 DNS 65 66 domain 64 gateway 65 host name 64 IP address 65 subnet 65 testing connectivity 66 trace routes 68 URL connectivity 69 O offsite configuring settings 52 service 2 19 disaster recovery 213 SQL backup 166 offsite storage local archiving 215 P policy agent 91 global 82 purging data 56 R RAID Expansion pack 41 replacing a hard drive 41 System RAID 40 recovering Exchange 176 files and folders 172 189 from offsite 213 from offsite appliance 174 site to site 210 212 SQL 196 y SonicWALL CDP 6 0 Administrator s Guide Storage Group 179 184 System State Active Directory 191 User Mailbox 176 181 recovery Bare Metal 18 removing downstream CDP in site to site 209 reporting overview 107 restore authoritative 195 Exchange 176 Files and Folders 172 from offsite
231. ou can still use the User Mailbox Backup and Restore feature Adding User Mailboxes to an Application Object To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object You can test the connection to the Exchange Server by clicking the Authentication button while adding or editing an application object It is not necessary to enter any authentication credentials to test the connection To create an application object with individual user mailboxes for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 Inthe left pane click Applications SonicWALL CDP 6 0 Administrator s Guide b 127 S amp Backing up Exchange 2010 Step 3 Inthe right pane click the Plus button at the lower right corner The Add Application window opens Add Application x Nare App cetion Microsoft Exchange User Mellbox X Ericainn Re vV Sek i v Ad al titan 09198 t E0SSHGB8S V ayre V coptestt Jushentication On Comcel Step4 Type a descriptive name for the application object into the Name field Step5 Select Microsoft Exchange User Mailbox in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy
232. oviders ISPs use dynamic IP addressing for dial up users Web Management Interface A SonicWALL CDP software installed on the SonicWALL CDP administrator s computer EE SonicWALL CDP 6 0 Administrator s Guide Glossary Wax File Allocation Table FAT A table that the operating system uses to locate files on a disk Due to fragmentation a file may be divided into many sections that are scattered around the disk The FAT keeps track of all the pieces FileSet Backup Method One method of configuring file and folder backups on agents The FileSet method is new in the SonicWALL CDP 6 0 release Files are backed up as a set of files for best synchronization with new revisions created according to a configured schedule Data de duplication is used to back up only the blocks of data that have changed between scheduled intervals The defined File Set and Schedule are combined into a Backup Task for execution High Availability The capability of a mission critical device such as a SonicWALL security gateway to automatically failover to a backup device in the event of a hardware failure on the primary unit Hyper Text Transfer Protocol HTTP The underlying protocol used by the World Wide Web HTTP defines how messages are formatted and transmitted and what actions Web servers and browsers should take in response to various commands IP address Internet Protocol An Identifier for a computer device on a TCP IP network Networks usi
233. ow to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data directly to the Exchange database e Restore to Disk Copies the data to a folder on the local disk then you can copy it to the Exchange database A storage group must exist in Exchange in order for the restore to work properly For cases in which the storage group has been deleted from Exchange special procedures are necessary The current account must have privileges to access the Exchange server See KB867704 and KB824126 See the following sections e Restoring a Storage Group on page 184 e Restoring Deleted Storage Groups on page 187 Restoring a Storage Group Step 1 Step 2 Step 3 To restore a Storage Group using the SonicWALL CDP Agent User Interface perform the following steps In the SonicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed TE SonicWALL CDP 6 0 Administrator s Guide Recovering Data from Microsoft Exchange W amp x Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time int Status iy My Bockuns Polici 7 Help Agpications FlestStnrage tr Revision 4 w gt T Vesrstorege tan gt T rewon mc Details OD re
234. ox from the Exchange Management Console the user is also deleted from Active Directory SonicWALL CDP 6 0 Administrator s Guide b 187 S M Recovering Data from Microsoft Exchange 188 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 If you restore a deleted storage group with this method there will be two instances of SMTP and SystemMailbox under lt Storage Group gt lt Mailbox Store gt Mailboxes after the restore One instance of SMTP and SystemMailbox is created when you re create the Mailbox store This pair has a new ID number The other instance is from the SonicWALL CDP restore of the storage group This pair has the original ID number Despite the duplicate mailbox pair there are no problems when sending or receiving emails or when backing up or restoring the original restored storage group Log in as administrator to the Exchange server Select one backup revision of your deleted storage group then choose Restore to alternate location to restore the files to disk Browse to the restored folder Backup0001 find the edb files Create a new storage group with the same name as the one backed up in SonicWALL CDP Create a new mailbox database for each edb file For example if there are two edb files e Mailbox Database1 edb e Mailbox Database2 edb Then create two new mailbox databases using these same names Mailbox Database1 edb and Mailbox Database2 edb under the newly created storage group
235. p Description Start Time Dur ation A During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed Caneel Step 10 When the restore is finished click Close Application Restoration Details Microsoft Exchange InfoStore Step Description Start timp Duration owniond Ties from app ance 164745 125 ma 1 Stop service 16475 ma estore Mecrosott Lchange IntoStore 1406 1s Start servee 104 1s A During restoration all existing files in the original location will be deleted Micase make sure you have backed up those files needed Clouse Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Recovering an Exchange 2007 2003 User Mailbox This section describes how to restore an individual user mailbox backup to the Exchange server by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface SonicWALL CDP 6 0 Administrator s Guide WEE M Recovering Data from Microsoft Exchange Note You must log into the agent machine as cdpadmin before restoring a User Mailbox For more information about account privileges to access the Exchange server see KB821897 A mailbox must exist in Exchange in order for the restore to work properly For cases in which the mailbox has been deleted from Ex
236. p a Storage Group 0 0 cee eee cece nes 145 d SonicWALL CDP 6 0 Administrator s Guide Backing Up SharePoi t e402 4 old eg tN a eh Ree ath ed aa 151 Creating an Application Object for SharePoint 151 Scheduling Backups for SharePoint 0 0 0 0 eee eee eee 152 Configuring a Backup Task for SharePoint 000 5 153 Verifying SharePoint Backup Activity 0 0 0 eee eee eee 154 Backing up System State and Active Directory 000000008 156 Creating an Application Object for System State and Active Directory 156 Scheduling Backups for System State and Active Directory 158 Configuring a Backup Task for System State 000 158 Verifying System State and Active Directory Backup Activity 159 Backing up Microsoft SQL Server 2 ee eee eee eee ences 161 Adding a SQL Server Backup Application Object 162 Scheduling Backups for Microsoft SQL 0 0 00 e eee eee 163 Configuring a Backup Task for Microsoft SQL Database Backups 163 Verifying Microsoft SQL Backup Activity 0 00 00 0005 164 SQL Authentication 0 0 0 0 cc cent aE 167 Recovering Backed Up Data Recovering Files and Folders 23 03 eee eee hee eee a ven eae 172 Recovering Data from an Offsite Appliance 0 0 e ee eee 174 Recovering Data from Microsoft Exchange 0 0 00 eee eee
237. p is as simple to use as the basic CDP backup Login to the SonicWALL CDP Agent User Interface Click the Policies tab To backup files designated in a CDP Files and Folders object to the offsite appliance click the Edit icon for the object click on the desired folder in the Backup Folders list and then select the Offsite Backup checkbox To backup files designated in a Fileset backup object or Applications object to the offsite appliance edit the Backup Task and select the Send all files offsite option in the Offsite drop down list Click OK Viewing Backed Up Files on the Offsite Appliance You can view the files that are backed up offsite in one of the following ways Connect the SonicWALL CDP Agent User Interface to the downstream appliance and use the Administrator File Browser to browse to the files and folders and applications that are backed up offsite See Using the Agent UI as Administrator on page 96 for more information In the Web Management Interface of the downstream appliance navigate to the Agents gt Browse Agent Files page and select Offsite See Browsing Agents Files on page 92 for more information Recovering Data From the Upstream Appliance Step 1 To restore data and policy information from the upstream appliance to the downstream appliance perform the following steps Login to the downstream CDP appliance using the Web Management Interface 7 210 d SonicWALL CDP 6 0 Administrator s
238. password for the admin account and click Login The Agent User Interface displays the starting screen for the appliance Appliances 10 0 10 117 um ITEN Ci 80 Otters Agere Fas tablet rite Tabet Fdo ay E y A A SonicWALL CDP 6 0 Administrator s Guide Recovering Data from an Offsite Appliance Wax Step 5 Click the arrow for Offsite to expand the display to include all associated agents then click any agent to expand the display further and view specific backups hereon Ree The bottom of the window provides controls for your use 1 Common Folder Q Offsite Agent File Disabled Folder Disabled File O Q O x I At the right the following controls are available from left to right e Refresh refreshes the window contents e Search search for an item Restore restores the selected item Remove Items removes the selected items Remove Deleted Items removes items that are no longer on the agent machine Logoff from Administrator File Browser logs off Step 6 Click the Restore button Step 7 Inthe Browse For Folder window either expand the displayed folders and select the folder in which to place the restored file or click the Make New Folder button and create a new folder for it Click OK Browse For Folder Select target Folder to restore E Desttop B C My Documents q My Comparer t g My Network Places E CO Adobe eLearning Sute D C Unused Desktop Shoeteuts
239. ppliance The SonicWALL CDP appliance is a dedicated disk backup appliance that collects data blocks from agents for storage and if configured for secure transmission to the Offsite Service storage location The SonicWALL CDP series has several appliance models that range in capacity agent support and additional features For the SonicWALL CDP 6 0 release SonicWALL provides the following platforms differentiated by hard disk capacity and the recommended amount of agents Generation 4 platforms SonicWALL CDP 210 SonicWALL CDP 220 SonicWALL CDP 5040B SonicWALL CDP 6080B Generation 3 platforms SonicWALL CDP 110 SonicWALL CDP 210 SonicWALL CDP 5040 SonicWALL CDP 6080 The SonicWALL CDP 210 is both a Gen 3 and Gen 4 model The Gen 4 platform has a larger disk capacity Generation 2 platforms SonicWALL CDP 1440i SonicWALL CDP 2440i SonicWALL CDP 3440i SonicWALL CDP 4440i PF 2 og SonicWALL CDP 6 0 Administrator s Guide System and Network Requirements Wa amp Table 2 provides descriptions of the hardware features common to all Gen 3 and Gen 4 platforms Table 2 SonicWALL CDP Hardware Features Feature Description HDD LED Indicates data transfer to and from the hard disk Hard Disk Drive Power LED Indicates the SonicWALL CDP appliance is powered on Allows reboot of the SonicWALL CDP appliance Allows the SonicWALL CDP appliance to power on one press or power off 10 second press Reset Button
240. ppliance Connect a USB keyboard and monitor to your SonicWALL CDP appliance and perform the following steps a Reboot the SonicWALL CDP appliance and interrupt the boot process by tapping the ESC key on the keyboard as the boot process progresses until you are in the GRUB bootloader screen You will see a variety of options Select the Authentication Reset option Your SonicWALL CDP will appear to partially reboot and will perform an additional full reboot once more Your username password is reset to admin and the generic password password b Use the keyboard and monitor to log into the appliance using the admin user name and the current CDP password y 20 d SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax The SNWLCLI gt prompt is displayed c Type the following command to determine the IP address of the appliance SNWLCLI gt interface ethO The output will look similar to the following example ethO 192 168 181 10 255 255 0 0 Media Auto detected where 192 168 181 10 is the current IP address and 255 255 0 0 is the current subnet mask for the SonicWALL CDP default network adaptor d If that IP address is not routable in your network for example it was set incorrectly or with a typo during setup you can change the IP address on a laptop or another computer to an IP address on the same incorrect subnet allowing you to gain access to the SonicWALL CDP web management interface to chang
241. ppliance IP address 10 1 1 2 using a VPN or WAN connection CDP Site to Site One to One Offsite Configuration Figure 2 Internet Upstream Remote CDP Appliance Downstream Local Remote Network CDP Appliance Local Network Figure 3 provides an example of a many to one CDP Offsite deployment with multiple CDP appliances IP addresses 10 0 0 1 and 10 0 0 3 configured to backup to a single upstream CDP appliance IP address 10 1 1 2 The upstream CDP appliance can be used to backup local clients and backup this data either to the offsite portal or to a final CDP Note Only data being backed up by the upstream CDP s local clients will be sent to the offsite portal If the data is sent to another CDP this final CDP cannot send any data offsite y 204g SonicWALL CDP 6 0 Administrator s Guide Preparing for the Site to Site Service Wax Figure 3 CDP Offsite Many to One Configuration Single Destination Backup Downstream Local CDP Appliance 1 Downstream Local CDP Appliance 2 Offsite Portal Internet or CDP Appliance 4 SONICWALI gt Upstream Remote CDP Appliance 3 Preparing for the Site to Site Service This section contains the following sub sections Site to Site Service Best Practices section on page 205 e Administrator Prerequisites section on page 206 e Purchasing Licenses and Support section on page 206 Site to
242. pt Microsoft Visio Documents Microsoft Word Docoments docx docrm dc Ly y A A SonicWALL CDP 6 0 Administrator s Guide Step 8 Step 9 Step 10 Creating a Schedule Object Wax If desired check the Apply to Subfolders check box to apply the rules to subfolders Apply to subfolders Click the button to add the rule to the Files and Folders Object If desired repeat these steps to create more rules Click OK after Files and Folders Object creation is complete New Files and Folder Object s are visible in the table Creating a Schedule Object Step 1 A schedule object defines the exact time and calendar scheduling for when backups occur The same Schedule object can be used in multiple Backup Tasks To create a Schedule object perform the following steps Navigate to Policy gt Schedules Policy Schedules lane Type in Use Defend COP Sctredules terva s NX SonicWALL CDP 6 0 Administrator s Guide b 75 S amp Creating a Schedule Object Step 2 Click the button located in the bottom right below the Schedule table An Add Schedule window appears Add Schedule x v Enable Day interval trery t oras tart or Sedect Tine oath at Interval Sched ts Pokey tor Cesitinanies Dats Mack Or Continous Data Dachup pitt asno ther tne Prerver Ze create an Evert Scnedse Potey for Filesets and Appie ations Step 3 Enter a friendly name for the new Schedule Object in the Name field Step
243. r s Guide b 17 S 9 How Does SonicWALL CDP Work Figure 13 illustrates the Specific Dates tab Figure 13 Specific Dates Scheduling Add Sctvedute x Enable Specitic Dates Select Time renie wn brterval Some ate Polcy tor Continous Date Bechup Contausous Dats Backup pat Gere tee lew kierr r Create an beent Schacte Pokey tor Mesets ani Applications The same data can be scheduled for backup with multiple policies using different schedules allowing you to maintain near continuous revisions along with daily weekly monthly or custom scheduled versions The number of revisions to keep is controlled by the settings in each policy How Bare Metal Recovery Works Bare Metal Recovery is a separate software tool that creates a disk image backup A disk image backup includes a backup of operating systems applications and configuration files software updates personal settings and other data To use Bare Metal Recovery with the SonicWALL CDP appliance you use the Web Management Interface to create a user account on the appliance with the desired quota Then you can launch the Bare Metal Recovery application and save the image to the SonicWALL CDP appliance Disk imaging includes images of disk partitions and track zero with the Master Boot Record MBR Disk partitions include files and folders independent of their attributes boot record FAT file allocation table and root The Master Boot Record is the code used by the BI
244. r now or m h D where m is the minute h is the hour and D is the day of week 0 6 where 0 is Sunday and in any field means every time lt job gt rebuild job to be removed start schedules verification start stop schedules verification stop remove removes verification job y 244g SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax Type Executable Defaults displays verification status and scheduled jobs Related Commands raidadd raidinfo raidrebuild raidrebuild raidstatus reboot SNWLCLI gt reboot This function will reboot the appliance Arguments none Type Executable Defaults none reset SNWLCLI gt reset This function will reset the appliance to factory defaults Arguments none Type Executable Defaults none restart SNWLCLI gt restart lt appservices postgresql stunnel webui gt This function restarts running services It takes a service name as an argument Arguments lt service gt service to restart Type Executable Defaults none Related Commands stop restart route SNWLCLI gt route lt add lt farget gt destination lt destination gt remove lt index gt gt This function acts like a system variable With no argument it will display routes It can add routes if provided with an interface name or a gateway IP or remove an existing route Use this command to troubleshoot routing problems Arguments lt target gt an IP add
245. r Wax To log in and browse backed up files using the Administrator File Browser perform the following steps Step 1 In the SonicWALL CDP Agent User Interface click the Login to Administrator File Browser button LA Login to Administrator File Browser Step 2 In the login dialog box type in the IP address of the SonicWALL CDP appliance to which you want to connect Administrator Login x Appliance IP_ Username Password Login Cancel Step3 Type in the password for the admin account and click Login The Agent User Interface displays the starting screen for the appliance Appliances 10 0 16 017 m Otede Step 4 Click the arrow for either Appliance or Offsite to expand the display to include all associated agents then click any agent to expand the display further and view specific backups Step 5 The bottom of the window provides controls for your use io Common Folder Offsite Agent File Disabled Folder Disabled File G R SonicWALL CDP 6 0 Administrator s Guide b 7 S amp Using the Agent Ul as Administrator Step6 At the right the following controls are available from left to right e Refresh refreshes the window contents e Restore restores the selected item e Remove Items removes the selected items Remove Deleted Items removes items that are no longer on the agent machine e Logoff from Administrator File Browser logs off Creating and Managing Backup Policies
246. r for mixed mode authentication perform the following steps Launch SQL Server Web Management Interface Right click on the SQL server instance and choose Properties This will launch the SQL server properties screen Click the Security tab Select SQL Server and Windows To set the SQL account as part of SQL system administrators perform the following steps Expand Security tab under SQL server instance Click on Logins Highlight the SQL account on the right side of the screen and double click Click the Server Roles tab Select System Administrators SonicWALL CDP 6 0 Administrator s Guide U 9 Command Line Interface Reference Step 1 Step 2 Step 3 Step 4 Step 5 To verify that the SQL account has DBO access to master database and all other application databases that are marked for backup perform the following steps Expand security tab under SQL server instance Click on Logins Highlight the SQL account on the right side of the screen and double click Click the Database tab Verify that the account has db_owner selected for all databases intended for backup Command Line Interface Reference This section describes each SonicWALL CDP Command Line Interface CLI command There are two types of commands executables and system variables Typing in a system variable by itself will return the current value of the variable To update a variable type it in followed with a proper value Some executable commands
247. r mode databases 24x7 databases or other databases with high access frequency SonicWALL CDP 6 0 Administrator s Guide b 19 S M Recovering Data from Microsoft SQL Server F 200 SonicWALL CDP 6 0 Administrator s Guide Site to Site Service Overview W amp Chapter 12 Configuring Site to Site Backup and Recovery The SonicWALL CDP Site to Site Data Backup Service is an optional offsite backup and recovery solution that stores data in a secure data center In the event of a disaster that has rendered local data corrupted or destroyed data can be recovered from the Site to Site Service You can manage and recover offsite data at any time a disaster is not required This chapter provides an overview of the SonicWALL CDP Site to Site Service concepts and configuration guidelines This chapter includes the following sections Site to Site Service Overview section on page 201 e Preparing for the Site to Site Service section on page 205 Configuring the Downstream CDP Appliance section on page 208 e Configuring the Upstream CDP Appliance Quota section on page 209 e Removing a Downstream CDP section on page 209 Selecting Files for Offsite Backup section on page 210 e Recovering Data From the Upstream Appliance section on page 210 e Deleting Data From the Upstream Appliance section on page 212 Replacing the Downstream CDP Appliance section on page 212 Site to Site Ser
248. r normal use This Limited Warranty is not transferable and applies only to the original end user of the product SonicWALL and its suppliers entire liability and Customer s sole and exclusive remedy under this limited warranty will be shipment of a replacement product At SonicWALL s discretion the replacement product may be of equal or greater functionality and may be of either new or like new quality SonicWALL s obligations under this warranty are contingent upon the return of the defective product according to the terms of SonicWALL s then current Support Services policies This warranty does not apply if the product has been subjected to abnormal electrical stress damaged by accident abuse misuse or misapplication or has been modified without the written permission of SonicWALL DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO
249. rchive this folder all the files will be archived the next time the local archiving runs only the changed files will be archived If you chose to encrypt any data you must select an encryption key in the Encryption section in the left pane Select the check box to use the encryption key stored on your SonicWALL CDP appliance Otherwise you can supply your own key which can contain up to 32 alphanumeric characters Encryption Key Cordon so e I Use Key from Appliance When you have configured local archiving click Archive Now Your data is archived to the USB device in the location you selected You can stop the archiving at any time by clicking Stop Archiving While the data is actively archiving the Archive Now button changes to Stop Archiving You can also use the button bar in the Local Archiving pane to configure an archiving task All of the buttons except Refresh work like the menu options described above Click Refresh to redraw the pane and be sure that you have the icons indicating the correct settings You must eject the USB device before you unplug it Failure to eject the device may cause data loss on the USB drive See Ejecting the USB Device on page 220 SonicWALL CDP 6 0 Administrator s Guide WEL amp Creating a Local Archive Verifying Local Archiving Success To verify that your files have archived successfully click in the Destination section Check that there ar
250. ream CDP Appliance Quota W amp x Step 8 To enforce a schedule for bandwidth management to the upstream destination select the Enable Bandwidth Management checkbox and then select the desired schedule from the Schedule drop down list You can configure an appropriate schedule on the Policy gt Schedules page When the schedule for Bandwidth Management is in the off period SonicWALL CDP will use all available offsite bandwidth to synchronize data Step9 Click Apply Configuring the Upstream CDP Appliance Quota Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 The SonicWALL CDP Site to Site Data Backup provides different services ranging from 5 to 100 GB of quota The quota is the maximum amount of data that can be backed up You need to make sure that the total size of all of your backups does not exceed the quota limit If quota is exceeded a subsequent backup will fail the Quota Exceeded Error message will be displayed and the status for the last backup will change to Quota Exceeded You will receive an email notification informing you of the failed backup attempt You can free up your storage space by removing some of the old backups or you can purchase additional quota For information about editing the default policy quota or creating a custom policy with a custom quota refer to the Creating a Global Policy section on page 82 To apply a quota for the amount of data the upstream CDP appliance will accept fr
251. ress net as IP CIDR or default to be added as a target to the new route lt destination gt an interface name or a gateway IP lt index gt index number of the route to be removed Type Executable Defaults Current routes Example Use Case Problem You want to replace the gateway IP for your network and add a route for it SonicWALL CDP 6 0 Administrator s Guide U 9 Command Line Interface Reference Solution Execute the following command where the new gateway IP address is 10 10 100 1 SNWLCLI gt route add 0 0 0 0 0 destination 10 10 100 1 snmp SNWLCLI gt snmp lt on off gt This variable holds the SNMP status The current value will be displayed if the command is used without an argument Arguments lt on gt enables SNMP lt off gt disables SNMP Type System Variable Defaults Current configuration sshd SNWLCLI gt sshd lt on off gt This variable holds the sshd status The current value will be displayed if the command is used without the argument Arguments lt on gt enables sshd lt off gt disables sshd Type System Variable Defaults on start SNWLCLI gt start lt appservices postgresq stunnel webui gt This function starts services It takes a service name as an argument The list of services is application specific Arguments lt service gt service to start Type Executable Defaults none Related Commands stop restart stop SNWLCLI gt stop lt apps
252. rn to the SonicOS management interface Setting up Security Services for SonicWALL CDP Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 This section describes the steps needed when adding a SonicWALL CDP appliance to your network when you are running SonicOS Security Services To prevent the Security Services from blocking access to your SonicWALL CDP appliance you must configure SonicOS Security Services with exclusions for the IP address of the appliance To configure SonicOS Security Services with exclusions for the SonicWALL CDP appliance perform the following steps Navigate to the Security Services gt Content Filter page Under CFS Exclusion List select the Enable CFS Exclusion List checkbox Click the Add button and add the SonicWALL CDP IP address to the list Click OK in the Add dialog box then click Apply on the Content Filter page Navigate to the Security Services gt Client AV Enforcement page Under Administration click Configure In the AV Config View window under Client Anti Virus Enforcement select the Exclude specified address ranges from Client Anti Virus enforcement radio button Click the Add button and add the SonicWALL CDP IP address to the list Click OK in the Add dialog box and Config View window then click Apply on the Client AV Enforcement page Navigate to the Security Services gt Gateway Anti Virus page Under Gatew
253. rom Offsite The procedure for restoring data and policy information from the SonicWALL CDP Portal or from an upstream CDP appliance is provided in this section For more detailed information about the SonicWALL CDP Offsite and Site to Site Backup and Restore service see the Site to Site Service Overview on page 201 and subsequent sections To restore data and policy information from the upstream appliance to the downstream appliance perform the following steps Step 1 Login to the downstream CDP appliance using the Web Management Interface SonicWALL CDP 6 0 Administrator s Guide b 57 S amp Administrative System Tasks and Settings Step 2 Navigate to the System gt Administration page and click the Restore from Offsite tab Restore from Offsite uang Ke 0E8831549D85442ABD406F ABES7 E79261AS456E 4 Data local data is replaced WW Pobcy local pobcy resets Wipe Ofisde Data Cancel Step 3 If a new downstream appliance is set up verify that the correct key is in the key field Step 4 To restore data select the Data checkbox Step5 To restore settings and configurations select the Policy checkbox Note Once the old appliance s settings and configurations are downloaded after selecting the Policy checkbox the new appliance will begin backing up the local agents immediately It may not be necessary to download the old data from the upstream appliance Step6 Click Restore from Offsite Step 7 A
254. rvers are now available in the Server list To remove a domain name server click the X button next to the server Testing Network Connectivity You can test the network connectivity trace routes test connectivity to a certain URL and resolve URLs on the Network Connectivity page For detailed information see the following sections e Checking Network Settings section on page 67 e Tracing Network Routes section on page 68 e Testing URL Connectivity section on page 69 e Resolving URLs section on page 70 7 666 d SonicWALL CDP 6 0 Administrator s Guide Testing Network Connectivity Wax Checking Network Settings General network connections such as the default gateway and DNS servers can be tested on the Check Network Settings tab You can also test the connectivity to the SonicWALL license manager To check the network connections perform the following steps Step 1 Navigate to Network gt Connectivity and click on the Check Network Settings tab Check Network Settings Server IP Ackbess Test Results Stes Indo Progress General Network Connections Security Menayervent Leense Manager Step 2 Locate the General Network Connection you wish to test For this example the Default Gateway is used Default Gateway 10 0 0 2 Test IIl Step3 Click on the Test button located to the right of the desired connection to be tested SonicWALL CDP 6 0 Administrator s Guide b 67 S amp
255. s Ensure that an agent firewall is not blocking the CDP Agent User Interface from connecting to the SonicWALL CDP appliance Enable firewall exceptions for Lasso Client exe CDPAutoUpdate exe and CDPAgent exe Software Troubleshooting This section contains troubleshooting that relates to the SonicWALL CDP software y 228 SonicWALL CDP 6 0 Administrator s Guide Troubleshooting SonicWALL CDP Wax Symptom Agent will not update Updates to the agent and appliance are downloaded and installed automatically ina process that is transparent to the user If there is no new update available during a manual update no update will be made Verify the current version of your product by navigating to the to the System tab in the SonicWALL CDP Agent User Interface Configuring SonicWALL CDP to Use a Public Server Instead of Windows Workgroups Administrators using a Windows Workgroup may notice that their computer can access the network but the CDP device cannot This is because the CDP appliance is not compatible with Windows Workgroups Since certain networks demand that you join a Workgroup the CDP administrator may not be able to upgrade the firmware As a solution the administrator must configure the CDP device with a public server rather than a private server To use a public server you need to configure the CDP Web management interface network settings To do this complete the following steps Step 1 On your Windows ma
256. s y 202 d SonicWALL CDP 6 0 Administrator s Guide Site to Site Service Overview W amp How Does the Site to Site Service Work The CDP Site to Site feature requires a minimum of two CDP appliances to be deployed in a one to one scenario in which a single upstream CDP appliance is the backup method for a downstream CDP appliance The upstream CDP appliance can be deployed locally or offsite using a VPN or WAN connection as illustrated in Figure 1 and Figure 2 The downstream CDP appliance must be configured to backup to the IP address of the upstream CDP appliance and the upstream CDP appliance must be licensed for Offsite and have at least one node available Multiple downstream CDP appliances can be configured to backup to a single local or offsite upstream CDP appliance in a many to one configuration Upstream CDP appliances can also be used as a backup method for local agents and can back up the local agent data to the SonicWALL offsite portal or to another CDP Data settings and configuration backed up from the downstream CDP appliance to the upstream CDP appliance are 256 bit encrypted and compressed and sent using port 2022 All other features including alerts policies and reports can be configured on the upstream and downstream CDP appliances In the event of a disaster data settings and configurations or just settings and configurations can be recovered from the upstream CDP appliance to the downstream CDP appliance
257. s are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance e Stop service e Restore Microsoft Exchange SQL Server Start Service To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Detaits Microsoft SOL Senas Step Neseriptian Start Timne Miration Camel 7 19 d SonicWALL CDP 6 0 Administrator s Guide Step 10 When the restore is finished click Close Application Restoration Details Microsol SOL Serves Step Neseriptian Siart Time Additional Information More information can be found here Recovering Data from Microsoft SQL Server Wax Muratian SQL Forum on Disaster Recovery run by Microsoft http forums microsoft com MSDN ShowForum aspx Forum ID 744 amp SitelD 1 Handling Large Log Files http mkruger cfwebtools com index cfm mode entry amp entry CFEA536D FC85 271F 691D1A974BA71B07 Database Locked Error Actions that can lock the database and prevent the restore process include Querying e Accessing by user or application e Opening Web Management Interface with database selected Revisions may not appear immediately or even for some time due to a number of reasons including but not limited to large databases single use
258. s thal apply when you slarl the sence from hese Start pat agyeters Co J coa ec Step5 Click OK VSS Writer Service Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 By default on Windows Server 2003 SBS the VSS Writer service is disabled To ensure that the SonicWALL CDP Agent can discover Microsoft Exchange and SQL applications the VSS Writer service must be enabled To enable the VSS Writer service perform the following steps Select Start gt Run type regedit and then click OK In the Registry Editor locate and then double click the following registry subkey HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services MSExchangeIS ParametersSystem Double click the Disable Exchange Writer value In the Value data text box change the value from 1 to 0 and then click OK Quit the Registry Editor Open the Windows Services window by selecting Start gt Administrative Tools gt Services Stop and then restart the Microsoft Exchange Information Store service Symptom A Permission Denied error is seen when restoring User Mailboxes e Verify that you are logged in as cdpadmin to the system on which you are trying to restore the user mailboxes Logging in as Administrator and then accessing the Exchange User Mailbox application with cdpadmin privileges does not work SonicWALL CDP 6 0 Administrator s Guide b 281 S amp Configuring SonicOS Security Services for SonicWALL CDP Recovery when
259. section on page 21 N Note The SonicWALL CDP appliance must be licensed for server applications On models that do not support server application licenses such as SonicWALL CDP 110 and 210 you can still use the User Mailbox Backup and Restore feature ExOLEDB ADO CDO Requirements for Exchange 2007 2003 2000 SonicWALL CDP uses EXOLEDB to access Microsoft Exchange 2007 2003 and 2000 The Exchange OLE DB Provider should be installed along with Microsoft Exchange and must be accessible by the SonicWALL CDP Web Management Interface and Agent User Interface The ADO ActiveX Data Objects and CDO Collaboration Data Objects APIs are also required by this feature These are application programming interfaces provided by Microsoft that allow applications to access data stores in a uniform manner These APIs are included with the Microsoft Exchange installation Note This requirement does not apply to Exchange 2010 ESE Backup Client DLL CDOEXM Requirements for Legacy Exchange SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCli2 dll should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Web Management Interface and Agent User Interface The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature N Note This requirement
260. service must not be disabled See Backup and Recovery Troubleshooting on page 229 for more information Step6 Under Application items select the checkboxes for one or more user mailboxes to back up Step7 If authentication credentials are required to access the Exchange server or to test the connections to the Exchange server click the Authentication button The Authentication dialog box opens Authentication x Username lt Domain gt Administrator Password Test Connection Cancel Step8 In the Authentication dialog box type the domain username into the Username field and type the password into the Password field Note For Exchange 2010 configure Authentication with lt your_domain gt Administrator When ready to restore a backed up user mailbox login to the server agent as Administrator For more information see Configuring Authentication on the Exchange Server on page 130 Step9 To test the connection between the User Mailbox application and the Exchange server either with or without credentials click the Test Connection button If successful the dialog box displays the message Connection succeeded 7 128 d SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2010 Wax Step 10 When finished entering the authentication credentials click Save Click Cancel to close the Step 11 N Note dialog box without saving anything In the Add Application window click OK to add the
261. sion information Note For more information on using the SonicWALL CDP Agent User Interface refer to the SonicWALL CDP Agent User s Guide SonicWALL CDP 6 0 Administrator s Guide bp 9 S amp Using the Agent Ul as Administrator Using the Agent Ul as Administrator The Agent software allows Administrators to log into the Agent User Interface to manage and configure agent backups You can access any appliance and then view manage or restore any files backed up by any agent that is associated with that appliance when logged in as an administrator in the Agent User Interface When you launch the Agent User Interface there is a button in the lower left pane that allows you to log in as an Administrator SonicWALL Continuous Data Protection Agent Tool SONICW gt It Stat Za My Backups Pedetan P Hop faa infecrmation tok Matte That Tene Duration Matus apstarce ageet Aget Mae Mora Pie Caut 6 See O byte Daze on Dek Obyter wate Oter Policy Nane ag 9 When you click the Change Appliance icon this button appears in the lower left corner to allow you to log in as an Administrator Pe Sonk WALL CDPAgert Toot SonicWALL Continuous Data Protection Agent Tool Available Appliances Appliance IP Appliance Descriptor 1 617 rregztiered COP Aggeance 100 3030 RTCCPG OOS regrierad CDP Arpina 10 15 4187 roysitred COP Arpterce Ty SonicWALL CDP 6 0 Administrator s Guide Using the Agent Ul as Administrato
262. sk into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options e Send all Files Offsite Do Not Send Files Offsite Select the desired schedule from the Schedule drop down list To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK Configuring and Testing Access to the Exchange Server Note Access between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside can be configured to require authentication credentials or not When you add an application object for a user mailbox backup you can choose to add authentication credentials if required by the Exchange server In either case you can use the Authentication dialog box to test the connection between the SonicWALL CDP appliance and the Exchange server If no authentication credentials are entered the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database SonicWALL CDP 6 0 Administrator s Guid
263. ssful SonicWALL CDP 6 0 Administrator s Guide b 145 S M Backing up Exchange 2007 2003 Installation Prerequisites This section lists the necessary prerequisites for successful operation of the Microsoft Exchange InfoStore server application on the SonicWALL CDP Agent User Interface For information about supported servers and versions of Exchange see the Supported Platforms and Deployment Requirements section on page 21 ESE Backup Client DLL CDOEXM Requirements SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCli2 dll should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Web Management Interface and Agent User Interface The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature You can copy the EsEbCli2 dll file from your Microsoft installation disk or download it from Microsoft or copy it manually from another location into the SonicWALL Continuous Data Protection folder where the Agent client was installed The default program installation folder location is C Program Files SonicWALL SonicWALL Continuous Data Protection Note Version 8 1 240 3 of EsEbcli2 dll is required by SonicWALL CDP Adding a Storage Group Application Object To backup a storage group you must configure an application object a s
264. stration Licenses Licenses Seomty Serve Ratus Cout Opraon Suppeet Service Raus Expiration Retresh Manual Keyset This feature allows you to fetch licenses bypassing Web Management Interface registration if your SonicWALL CDP appliance is deployed in an environment that does not allow direct or reliable Internet connectivity from the SonicWALL appliance To acquire the license Step 1 Obtain the encrypted license key information from your mysonicwall com account for the SonicWALL CDP appliance by clicking on the View License Keyset link SonicWALL CDP 6 0 Administrator s Guide b 6o S amp System Activity Progress Step 2 Copy the license to the Manual Keyset field on the System gt Licenses page System Registration Licenses Manual Keyset Upton Note This feature is only available for CDP users who have a mysonicwall com account System Activity Progress The System gt Activity Progress page displays status information about data transfer to the offsite portal or device If no activity is occurring the Status is displayed as Idle System gt Activity Progress Ollsite Activity Status lde 7 a2 Og SonicWALL CDP 6 0 Administrator s Guide Network Interface Overview Wax Chapter 4 Configuring Network Settings The Network pages provide configuration options for the SonicWALL CDP appliance IP address subnet mask default gateway IP address and interface name servers hostname and d
265. subnet is accomplished by keeping the network portion according to the subnet mask of the LAN gateway IP address the same For example if your gateway IP address is 10 10 10 1 and your subnet mask is 255 255 255 0 you can set your SonicWALL CDP appliance IP address to 10 10 10 20 Step5 Enter the default gateway address in the gateway field The gateway is typically a firewall in your subnet that also has access to the Internet Step6 Click Save Note You may lose connectivity with the SonicWALL CDP appliance during an IP address change This occurs because the SonicWALL CDP appliance is now on a different subnet than the management computer To reconnect point your browser to the new IP address http lt new IP address gt SonicWALL CDP 6 0 Administrator s Guide b 65 S amp Testing Network Connectivity Configuring the Domain Name Server Address You must configure the correct Domain Name Server DNS address settings in order to register and use your SonicWALL CDP appliance The DNS must be able to resolve external Internet names Step 1 Navigate to Network gt Settings in the left hand menu Select the Name Server tab Name Server Step 2 Click the Add button located in the lower right below the Name Server table Seve Close Step 3 Enter a single Domain Name Server in the server field and click Save Repeat steps 2 and 3 to add additional DNS entries if more DNS entries are desired New Domain Name Se
266. t Array of Independent Disks status for the hard drives on the SonicWALL CDP appliance Settings Allows the administrator to configure passwords mail settings alerts Global Management Services GMS and Offsite services Also allows the administrator to restore from the Offsite service Administration Allows the administrator to check for upgrades purge data reset the appliance and import or export policy and system settings Diagnostics Provides the administrator with a view of CPU information interfaces memory utilization network information appliance processes and storage statistics Registration Licenses __ Displays license information registration status and manual keysets Activity Progress Allows the administrator to view activity and progress of data transfer to an offsite location F 38 d SonicWALL CDP 6 0 Administrator s Guide Understanding the System Status Wax Understanding the System Status The System gt Status page provides a system summary for the SonicWALL CDP appliance and basic usage statistics for all attached agents The Status page allows the administrator to view the general status of the appliance and its configured agents The left pane provides Administrative Settings which provides basic information about the appliance disk usage offsite settings and default policy The right side of the Status page has two tabs Activity and Agent Summary The Activity tab provi
267. t fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until Step6 Click OK SonicWALL CDP 6 0 Administrator s Guide b 125 S amp Backing up Exchange 2010 Backing up Exchange 2010 Backing up Microsoft Exchange 2010 using SonicWALL CDP allows users to store and retrieve Microsoft Exchange revisions from an agent machine Microsoft Exchange backup cannot be configured using the Web Management Interface Note Microsoft Exchange can only be backed up using the Agent User Interface See the following sections e Backing Up a User Mailbox section on page 126 e Backing Up InfoStore Databases section on page 133 Backing Up a User Mailbox You can backup individual user mailboxes by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface The user mailbox is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange User Ma
268. table Defaults none y 242g SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax Related Commands raidadd raidinfo raidremove raidstatus raidverify Example Use Case Problem A SonicWALL CDP appliance has a degraded RAID array and displays the following information SNWLCLI gt raidinfo Controller 2 Manufacturer 3ware Model 9650SE 4LPML Serial L222008A8110095 Firmware FE9X 4 06 00 004 Driver 2 26 08 004 2 6 23 Array Status Size Type 0 DEGRADED 2249961567683 RAID 5 Port Status Size Model Serial 0 UNKNOWN N A N A N A 1 OK 750156374016 WDC WD7502ABYS 01A6B0 WD WMATWO0008111 2 OK 750156374016 WDC WD7502ABYS 01A6B0O WD WMATW0015222 3 OK 750156374016 WDC WD7502ABYS 01A6B0 WD WMATW0008333 SNWLCLI gt raidstatus Controller Array 0 2 DEGRADED Solution Rebuild the RAID drive in the array with valid arguments by performing the following steps a In the CLI execute raidremove 2 0 where the controller number is 2 and the drive port is 0 This command should not generate any verbose output Execute raidinfo to check the status The status of port 0 should change to NOT PRESENT Remove the bad disk and insert a new disk Execute raidadd Run raidinfo to check the status In the status output under Array you will see two entries 0 and 1 Array Status Size Type 0 DEGRADED 2249961567683 RAID 5 1 OK 750147176759 SPARE Execute raidrebuild 2 0 drive 0 to rebui
269. take an argument but most do not bmr SNWLCLI gt bmr useradd lt username gt lt passwd gt lt quota gt userdel lt username gt passwdchange lt username gt lt newpasswd gt quotachange lt username gt lt newquota gt With no arguments displays list of Bare Metal Recovery accounts With arguments changes the list Arguments lt username gt User account name to be added or deleted or for which to change the password or quota lt passwad gt Password for an account being added lt newpasswad gt New password for an account being changed lt quota gt Quota for an account being added lt newquota gt New quota for an account being changed Type System Variable Defaults none Related Commands none date SNWLCLI gt date This variable controls the date on the appliance Arguments none Type System Variable Defaults none Related Commands time dig SNWLCLI gt dig global server domain q type q class q opt global d opt host local server local d opt host local server local d opt y 236 SonicWALL CDP 6 0 Administrator s Guide Command Line Interface Reference Wax This is the standard dig command from the bind tools package Use this command to troubleshoot DNS related issues such as Connectivity to DNS server Outbound emails being queued DNS does not resolve into an IP address to connect Arguments q class one of in hs ch q type one of a any mx ns soa
270. te and configure Bare Metal Recovery Accounts SonicWALL CDP 6 0 Administrator s Guide b 9 S 9 Configuring Bare Metal Recovery Accounts Configuring Bare Metal Recovery Accounts SonicWALL System Recovery with Universal Restore also known as Bare Metal Recovery BMR integration is provided in SonicWALL CDP 6 0 By enabling the SonicWALL CDP appliance as an FTP server to allow read write operations directly from the BMR tool administrators no longer need a separate staging server and storage to write the BMR image before backing it up to the appliance The BMR gt Accounts page provides the ability to add or edit an account for Bare Metal Recovery access BMR Accounts BMR Accounts CJ UserName Quota Mbytes Configure bene 00000 a A Ftp Arcares Loaded See the following sections e Adding a Bare Metal Recovery Account on page 101 Editing a Bare Metal Recovery Account on page 101 Ay SonicWALL CDP 6 0 Administrator s Guide Configuring Bare Metal Recovery Accounts Wax Adding a Bare Metal Recovery Account Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 To add an account that can be used to access the SonicWALL CDP appliance as an FTP server directly from the BMR tool perform the following steps In the Web Management Interface navigate to the BMR gt Accounts page Click the Add button to open the BMR Accounts dialog box Save Close Type the account username into the userna
271. terrupti Manual Local Service Be virtual Disk Service Provides sol tvrare volum Manual Local System a Tware Desched Ingwoves accuracy of tim Manuel Local System J vere Physical Di Enables suppeet for runni Started Automatic Local System Bo veerare Snapshot VMware Snapshot Provider Manual Local System a vttersre Took Service Provides support For syn Started Automatic Local System ichume Shadow Copy Manages E wna By WebCiert Enables Windows based Orabbed Local Servie Ro windows Audio Manages sudo devices f Manuel Local Sytem il Fy Windows CardSpace Securely enables the cre Manual Local System Be Windows Firewall Provides netwrork addres Disabled Local System Bo windows Image Ac Provides mage ecquinto Disabled Local Service Extended Standard Step3 If it is Disabled right click it and select Properties y 230 d SonicWALL CDP 6 0 Administrator s Guide Step 4 Troubleshooting SonicWALL CDP Wax In the Volume Shadow Copy Properties window select Manual from the Startup type drop down list Volume Shadow Copy Properties Local Computer ne General Log On Recovery Dependencies Sevier name VSS Display pane Volume Shadow Copy phan Manages and mplemerts Volume Shadow Copes a Descr ued for backup and other purpoans If this serion i Path to executable CAWINDUWS SystemaZ weeve ene Startup type Manual bed Service totus OPPEN E es ee e You can specily the stal parameter
272. the Repeat every minutes field then select an hour and minute for the end time after until e Days of the Week The backup runs on certain days of the week Select the Enable Days of the Week checkbox Select the days of the week Sunday through Saturday on which to run the backup Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until e Days of the Month The backup occurs on certain days of the month Select the Enable Days of the Month checkbox Select the days of the month on which to run the backup Select Last for the last day of the month Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until Specific Dates The backup occurs on the selected dates Select the Enable Specific Dates checkbox Click the small calendar and then select the date s Select the Event radio button Fill in the Start a
273. tion File Versioning Included Included Included Included Central Included Included Included Included Administration Desktop Laptop Included Included Included Included and Server Backup Remote Included Included Included Included Administration Open Files Backup Included Included Included Included Policy Based Included Included Included Included Backup Active Directory Not included Included Included Included Backup SQL Server Support Not included Included Included Included MS Exchange Not included Included Included Included Support SonicWALL CDP 6 0 Administrator s Guide b 2 S MY System and Network Requirements SonicWALL CDP 1440i The SonicWALL CDP 1440i is a disk based backup and recovery appliance that offers real time end to end data protection for small businesses It includes unique features such as instant data recovery and central administration The CDP 1440i supports servers PCs and laptops of small business networks up to 15 agents The appliance has 160 GB capacity and uses AES 256 bit encryption on offsite data security Figure 15 provides a front and back bezel photograph of the SonicWALL CDP 1440i appliance Figure 15 SonicWALL CDP 1440i HDD LED Power Button sa AC Power Power LED Reset Button Cooling Fans Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance Do not plug devices into any ports other than those indicate
274. tion data to an encrypted file Importing preferences loads the data from a file that you choose When importing you can select the type of settings to import Policy Import all policy configuration settings System Import all system configuration settings e Policy and System Import all settings Exporting Preferences To export preferences Step1 Navigate to the System gt Settings page and click the Import Export tab System gt Settings Import Export Exporting Preis ril save al the configuration data to afie Importing Prefs ri load the data from a fie 3 J 3 Export Prefs Import Prets Choose File No file chosen Policy V Prelerernes Step 2 Click the Export Prefs button The preferences are downloaded to the prefs txt file The file is placed in your default downloads folder such as My Documents Downloads The content is encrypted to prevent unauthorized access Importing Preferences To import preferences Step1 Navigate to the System gt Settings page and click the Import Export tab Step 2 Click the Choose File button and browse to the desired prefs file and select it E SonicWALL CDP 6 0 Administrator s Guide Administrative System Tasks and Settings Wax The file name appears next to the Choose File button Step 3 Select the type of preferences to import from the Preferences drop down list Import Prefs Choose File prefs tut Polic System Policy and System
275. tivity Report Scheduled Reports Type Options cs Agent Summary cs Disk Space by File Type Disk Space Summary R Detailed Event List cy Agent event Summary R Daily Events Summary A Scheduled Reports Settings Loaded Aggy Options Description Enable Enables the delivery of scheduled reports to the administrators email Activity Report Allows the administrator to determine the amount of information displayed in the activity report y 122 d SonicWALL CDP 6 0 Administrator s Guide Chapter 10 Backing Up Applications This chapter provides information about backing up applications on the SonicWALL CDP appliance This chapter includes the following sections Creating Schedules for Application Backups section on page 124 Backing up Exchange 2010 section on page 126 Backing up Exchange 2007 2003 section on page 139 Backing Up SharePoint section on page 151 Backing up System State and Active Directory section on page 156 Backing up Microsoft SQL Server section on page 161 SonicWALL CDP 6 0 Administrator s Guide b 123 S amp Creating Schedules for Application Backups Creating Schedules for Application Backups To back up an application you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the schedule object Note You c
276. toration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance Stop service Restore Microsoft Exchange User Mailbox Start Service A warning is also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated When the restore is finished click Close y 182 d SonicWALL CDP 6 0 Administrator s Guide Note Recovering Data from Microsoft Exchange W amp x After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Restoring Deleted Mailboxes in Exchange 2003 Step 1 Step 2 Step 3 Step 1 Step 2 Step 3 Step 4 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SonicWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2003 you can either purge or delete a user mailbox Mailbox deletion leaves the user account in Exchange but purging a mailbox removes the user account from Exchange
277. tore When using the CDP process files in a given folder are backed up as separate entities Interval timer scheduling is used in the CDP process so the scheduling is always on and can have a configured start and end time for the backups to occur Figure 1 shows the Logs gt CDP Log page Figure 1 Log for CDP Process Logs gt CDP Log CDP Process CFABADZK SERVER IOI JC SONB Fles S0 MB File 100000 01 txt 52377570 Wed Now 24 2010 15 1 3905 GMT 0800 Packie Standard Tine CFABADZK SERVER IOL C S0MB Flesiahe Otrectory Attributes 0 Wed Nov 24 2010 15 13 06 GMT 0800 Pacific Standard Time CFABADZK SERVER IOL C S0MB flesja test fle tyt 6 Wed Nav 24 2010 15 13 02 GMT 0800 Pacific Standard Tene CFABRDZK SERVER IOL C S0MB Fles De 0 Wed Nov 24 2010 15 13 02 GMT 0800 Packie Standard Tine A COP Activit Fy 104 d SonicWALL CDP 6 0 Administrator s Guide Viewing the Fileset Log Viewing the Fileset Log Wx The Logs gt Fileset Log page displays log messages for activity resulting from the FileSet process for backup and restore When using the FileSet process the group of folders and files or application data in the FileSet are treated by SonicWALL CDP as a single data entity rather than each file being backed up independently Figure 2 shows the Logs gt Fileset Log page Figure 2 Log for Fileset Process Logs gt Fileset Log Fileset Process x VERIO AD J S24S6226 Wed Nov 24 2010 16 01 26 GMT 0000 Packi Standard Time
278. tore a user mailbox See the following procedures for each case e Restoring a Deleted Mailbox by First Restoring Active Directory on page 183 e Restoring a Deleted Mailbox by Creating a New Active Directory Account on page 184 Restoring a Deleted Mailbox by First Restoring Active Directory Use SonicWALL CDP to restore Active Directory to a version containing the user account SonicWALL CDP 6 0 Administrator s Guide b 183 S M Recovering Data from Microsoft Exchange Step 2 Step 1 Step 2 Step 3 N Note Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 182 to restore the mailbox Restoring a Deleted Mailbox by Creating a New Active Directory Account Create a new Active Directory user account using the same user name as the deleted account Create a new user mailbox in Exchange using the same account name and connect to the Active Directory account Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 182 to restore the mailbox This process might take a long time to complete due to the recovery procedure between Active Directory and Exchange Recovering an Exchange 2007 2003 Storage Group Note You can restore an Exchange Storage Group by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface This section describes h
279. umber 15 25 60 100 of user agents Recommended number 5 5 10 15 of server agents Hard disk capacity 400 GB 869 GB 2 25 TB 2 25 TB usable Extensible to 4 5 TB Internal hard drives 1 1 4 4 Extensible to 8 Chassis model Mini Mini 1U 2U RAID support Not supported Not supported RAID 5 RAID 5 Hot swappable and Not supported Not supported Not Yes Redundant power supported Field Replaceable Not supported Not supported Yes Yes Hard Drive Ethernet interface 100 BaseT 100 BaseT 1 GbE 1 GbE Site to Site Backup Optional Optional Optional Optional Local Archiving Included Included Included Included Bare Metal Recovery Optional Optional 1 2 Server Licenses Bare Metal Recovery 1 2 5 10 Workstation Licenses F A A SonicWALL CDP 6 0 Administrator s Guide System and Network Requirements Wa amp Table 5 provides a summary of features by platform for Gen 2 platforms for comparison Table 5 SonicWALL CDP Gen 2 Platform Comparison Feature 1440i 2440 3440i 4440i Recommended 15 30 75 Unlimited number of supported agents Hard disk capacity 160GB 250 GB 400GB 650GB Ethernet 1x10 100 1x10 100 10 100 1000 10 100 1000 Base T Base T GIG LAN GIG LAN Ethernet Ethernet Chassis model Mini Mini 1U 2U RAID support Not supported Not supported RAID 1 RAID 5 Encryption AES 256 bit AES 256 bit AES 256 bit AES 256 bit Continuous Data Included Included Included Included Protec
280. up backup This container an empty storage group must be created prior to restoring the storage group For both Exchange 2003 and 2007 the recommended way to recover deleted storage groups is to restore Active Directory first and then restore the InfoStore storage group and the user mailboxes This is because Exchange relies on the Active Directory directory service for its directory operations Active Directory provides all mailbox information address list services and other recipient related information Active Directory also stores most Exchange configuration information Restoring a Deleted Storage Group Recommended Method The recommended method to recover deleted storage groups is to restore Active Directory first and then restore the storage group This is recommended for both Exchange 2003 and 2007 Step 1 Use SonicWALL CDP to restore Active Directory to a version containing the storage group See the Recovering System State and Active Directory section on page 191 Step 2 Follow the normal steps to restore the storage group with SonicWALL CDP by using Restore to original location to restore files to the application See Restoring a Storage Group on page 184 Restoring a Deleted Storage Group in Exchange 2003 Alternate Method This method does not involve restoring Active Directory first and is available as an alternate method for Exchange 2003 but not for Exchange 2007 In Exchange 2007 when you delete a user mailb
281. up of the mailbox Step 7 At the bottom right corner click the Restore icon The Application Restoration window opens Application Restoration x Options Rentrer 10 apportion v Components Authentication On Cancel Step 8 Fora single user mailbox restoration select Restore to application from the Options drop down list No other option is available in this case SonicWALL CDP 6 0 Administrator s Guide b 17 S M Recovering Data from Microsoft Exchange When restoring all mailboxes in a Revision select one of the following from the Options drop down list e Restore to original location This option restores the files to the Microsoft Exchange application location e Restore to alternate location This option restores the files to the disk of the agent machine Step 9 Under Components select the checkboxes for the user mailbox databases you want to restore Select all databases to maintain consistency Step 10 Click OK The Application Restoration Details window appears Application Restoration Details Microsoft Exchange Single Mailbox Step Neseription Start Time Nuration Download ties tran npp anor Stert Cencel Step 11 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance e Restore Microsoft Exchange Single Mailbox To start the restore process click Start To exit without r
282. up to date In this case the administrator selects the old data that needs to be pushed on top of the latest data during replication after the server 2003 2000 only is rebooted out of Recovery Mode Restoration steps can be different depending on the computer s operating system and configuration To restore System State and Active Directory using the SonicWALL CDP Agent User Interface perform the following steps Step 1In the SonicWALL CDP Agent User Interface click the My Backups tab Step 2 Inthe left pane click Applications The display expands to show available backup tasks Step 3 Click the desired backup task The available revisions are displayed Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time Ip Status Dy My Backuy a Po cies 7 Hel Appicatont Sys slate tark Rewesion J ce gt Ui FiretStorage lask gt Db Reisin gt ac gt Details UB FieSete gt I SOL MSDE Task gt OD Reisin gt Mc gt Agnications gt SysStole tock gt J Revesion3 gt OB Resina gt Lo Caamen ater to Destia Fobter Cheatied fae 4 Fy 192 d SonicWALL CDP 6 0 Administrator s Guide Recovering System State and Active Directory Wax Step5 At the bottom right corner click the Restore icon The Application Restoration window opens Application Restoration x Options tore to orgie cater 7 Components Ox Canert Step6 Inthe Options drop down
283. update it will be automatically located and installed Storing the Offsite Service Encryption Key The AES 256 bit encryption key protects data being securely transmitted to the Offsite Service The administrator may view the encryption key using the Web Management Interface To view and store your encryption key perform the following steps Step 1 Log into the Web Management Interface and navigate to System gt Settings Step 2 Select the Offsite tab Step 3 Copy the encryption key located in the Encryption Key field to your computer clipboard You can then paste the key to a file or print a copy of the key for storage Note Print the encryption key and store it in a secure location such as a bank or vault Data stored at the Offsite Service cannot be recovered without the encryption key even by SonicWALL technical support engineers The encryption key cannot be reset If you switch your Offsite destination between the SonicWALL Offsite Portal and another upstream SonicWALL CDP appliance the displayed encryption key will change accordingly See the Site to Site Service Overview section on page 201 for more information about the Offsite service Resetting a Lost Password If you lose or forget the admin account password for the SonicWALL CDP appliance you can reset it from the Login screen but cannot set a new password there Instead you must contact SonicWALL Technical Support to get a new one Alternatively
284. uring the Domain Name Server Address 000 66 Testing Network Connectivity 0 0 cece cee eee 66 Checking Network Settings lt 0 c ids nee eeeaa tee tiedaetee beedwawee as 67 Tracing Network Routes 25 ooverii hs overs oe hese SS we 68 Testing URL Connectivity 345 27 a e ter en eee oes Sa eee eee 69 Resolving URLS 24406 tn boob beadee raara hiera KIA Gia Khe EER 70 Creating Files and Folders Backup Policies Policy Interface Overvidw lt 2 2 ase sewn heed eee ba oe waked eee ks 12 Creating a Files and Folders Object 5 4 owes nunan 73 Creating a Schedule Object isrener eae whe See ees 75 Creating a Backup Task Object 0 eee eee eee 79 About Trimming Algorithms 2 0 00 c eee cece eee eee 81 Cr ating a Global POney 44 2 has eat hedeeed owen ete tded ESEI 82 Managing Agents Agents Interface so iosia ia te eee pe eek a AE ieleea eds a by baad 86 Managing Agents ooie eiee E ana neal aun Waban dane deeded wave fe 87 Adding a New Agent Friendly Name 0 0 0 cee eee eee 88 Editing an Agent s Names s 024 254 oe4 ov ha fae eee eee De Os 89 Resetting an Agent s Key 22 2 ccc eee eee eee ene 90 Deletiig an Asenit i4acewaaces to sete win See E aera kee 90 Selecting an Agent Policy to04 s254 bed nensed bed peewee ede 91 Browsme Agents Piles cou iia eS Nei eM e oh Ne RN Sie RR 92 Viewing Agent Policy Summaries 0 0 0 0 ee eee ee eee 94 About the Agent User Interfac
285. uy Now Enter Key Py apa A 7 Expiry 07 Dec aoa vog Software and Firmware Updates g gt 2006 Buy Now Enter Key Expiry Extended Warranty gt Step7 Register for an Offsite Node Support license Note Offsite Node licenses do not expire You may add additional Node Licenses by purchasing them from the mysonicwall com Website Step8 Login to your upstream CDP appliance s Web management interface Step9 Navigate to the Licenses page in the left hand navigation bar Step 10 Click the Refresh button to have the CDP appliance update its license The appliance should now show the correct number of nodes licensed and is ready to backup a downstream CDP appliance SonicWALL CDP 6 0 Administrator s Guide WE 9 Configuring the Downstream CDP Appliance Configuring the Downstream CDP Appliance Step 1 Step 2 Step 3 Step 4 Note Step 5 Step 6 Step 7 To configure the downstream CDP appliance to back up to the SonicWALL CDP Portal or to an upstream CDP appliance perform the following steps Login to the downstream CDP appliance using the Web Management Interface Navigate to the System gt Settings page and select the Offsite tab System gt Settings Offsite Enable SonicWALL Portal Upstream Appliance Nanwe IP Arktis POR Synchronization Interval 15 min Encryption Key Eruble Borndwidth Management D wah A Cfiske Settings Loaded Apply To use the SonicWALL Portal as the upstream destinati
286. vice Overview This section provides an introduction to the SonicWALL CDP Site to Site Service feature This section contains the following subsections e What is the Site to Site Service section on page 202 e Benefits of the Site to Site Service section on page 202 e How Does the Site to Site Service Work section on page 203 SonicWALL CDP 6 0 Administrator s Guide UE amp Site to Site Service Overview What is the Site to Site Service Note Note The SonicWALL CDP Site to Site Data Backup Service is an optional offsite backup and recovery solution that stores data in a secure data center and can be purchased for an additional fee For more information see the SonicWALL CDP Offsite Data Backup Service data sheet at lt http www sonicwall com downloads DS_CDP_Offsite_US_060507 pdf gt The CDP Site to Site Service feature provides a secure reliable and confidential method of backing up and recovering data from one or more local CDP appliances to another local or offsite CDP appliance In a typical one to one configuration of CDP Site to Site one local CDP appliance or downstream appliance is used to backup local workstations A second CDP appliance or upstream appliance is deployed locally or at a remote location and is used to backup the downstream CDP appliance You must purchase an 8x5 or 24x7 support contract and a 1 3 5 or 10 node Offsite license for the upstream CDP appliance
287. warning message displays Click Yes to continue Note The data on the downstream appliance will be replaced with the data from the upstream appliance Step 8 A second warning message displays Click Yes to continue Note The data restore process cannot be canceled once it has started The restore progress displays Click Close to close the progress page TE SonicWALL CDP 6 0 Administrator s Guide System Diagnostics Wax Resetting to Factory Defaults You can reset the SonicWALL CDP appliance to factory default settings on the Device Reset tab on the System gt Administration page Resetting the appliance to factory default settings will remove all data as well as all configuration settings and will reboot the appliance After a device reset you must use the default credentials admin password to login To reset the appliance to factory defaults Step1 Navigate to the System gt Administration page and click the Device Reset tab System gt Administration Device Reset Warning Resetting appliance to factory defauk settings val remove all data as wel as al configuration settings and reboot the appbance Reset Omice Step 2 Click Reset Device Step 3 In the confirmation page click Yes to reset the appliance to factory defaults System Diagnostics The Web management interface provides five diagnostics displays for the SonicWALL CDP appliance on the System gt Diagnostics page CPU information inc
288. wn arrows in the left field are used to configure the starting hour and in the right field to configure the starting minute In the End at fields the up and down arrows in the left field are used to configure the ending hour and in the right field to configure the ending minute To back up the files every certain number of minutes beginning at a specific time select the Event radio button then fill in the Start at fields by selecting an hour and a minute for the start time Select the Repeat checkbox and type a value into the Repeat every minutes field and select an hour and minute for the end time after until Use Event scheduling for a Fileset or Application backup task 2 Days of the week Schedule a task to run on a specific day of the respective week I v Enable Days of the Week A Check indicates that the task is scheduled to run on that day of the respective wreek Sun Mon Tue Wed Thu Fi Sat Select Time este an Srterval Schedule Poey tor Continuous Data Backup Or Contieusous Date Backup pet Geng the tee Pierrat Comets an Evert Schade Pobey for Mlesets and Appacations Stet at 10 243 e Repeat eve maades urti Select the Enable Days of the Week checkbox Select the days of the week Sunday through Saturday on which to run the backup Select the time at which to start the backup SonicWALL CDP 6 0 Administrator s Guide b 7 S amp Creating a Schedule Object 3 Days of the Month Schedule a task on a
289. word length and account lockout after multiple invalid login requests Because Windows users and groups are maintained only by Windows SQL Server reads information about a user s membership in groups when the user connects If changes are made to the accessibility rights of a connected user the changes become effective the next time the user connects to an instance of SQL Server or logs on to Windows depending on the type of change SonicWALL CDP 6 0 Administrator s Guide Backing up Microsoft SQL Server Wax About SQL Server Authentication When a user connects with a specified login name and password from a non trusted connection SQL Server performs the authentication itself by checking to see if a SQL Server login account has been set up and if the specified password matches the one previously recorded If SQL Server does not have a login account set authentication fails and the user receives an error message SQL Server Authentication is provided for backward compatibility because applications written for SQL Server version 7 0 or earlier may require the use of SQL Server logins and passwords Also SQL Server Authentication may be required for connections with clients other than Windows clients Figure 1 SQL Server Security Decision Tree Connection refused by SQL server Connection refused by SQL server Connection accepted by SQL server Setting Up Windows Authentication Mode Security To set up Win
290. y to add the SonicWALL GMS host name or IP address and to specify the number of seconds between heartbeats sent to the SonicWALL GMS system For more information about adding the appliance to SonicWALL GMS management see Adding the SonicWALL CDP Appliance to GMS on page 51 To prepare the SonicWALL CDP appliance for GMS management On the System gt GMS page type the GMS host name or IP address of the GMS server and the port number in the GMS Host Name or IP Address field The default port is 514 System gt Settings GMS Heartbeat Syslog Activily Report Enable Name IP Address Merman Syshog Priorkys A GMS Sethings Updated Under Heartbeat Syslog select the Enable checkbox to enable the CDP appliance to send periodic heartbeats to SonicWALL GMS and to enable the CDP to send syslog message to GMS In the Name IP Address field type the FQDN or IP address of the SonicWALL GMS system In the Port field enter the port number to be used when sending heartbeats or syslog messages In the Interval field enter the heartbeat interval in seconds The maximum heartbeat interval is 86400 24 hours In the Minimal Syslog Priority drop down list select one of the following Critical Only send critical syslog messages Warning Send critical and warning syslog messages Informational Send all syslog messages Under Activity Report select the Enable checkbox to enable the CDP appliance to send periodic a
291. you can use the Authentication dialog box to test the connection between the SonicWALL CDP appliance and the Exchange server If no authentication credentials are entered the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database Before configuring a User Mailbox application object to use credentials when accessing the Exchange server you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server For Exchange 2010 configure authentication with lt your_domain gt Administrator When ready to restore a backed up user mailbox login to the server agent as Administrator The procedure below provides basic instructions for configuring authentication with the Administrator user For more information about configuring users and access privileges on Microsoft Exchange see the following Microsoft knowledge base articles http support microsoft com kb 821897 http support microsoft com kb 556045 Ay SonicWALL CDP 6 0 Administrator s Guide Backing up Exchange 2010 Wax To configure the Administrator account for authentication perform the following steps Step 1 Open the Exchange Management Shell on the server e Internet Explorer Command Prompt say Notepad p airar Kx sonicwalt COP Local archive Documents wa Computer Echange Management Console Network oy Exchar

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