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Education Software Installer 2014 system administrator`s guide for

1. Version Product code 3 0 256 1 8B4CE9CA ECB7 47D1 845E E1167FFB3F1B 3 5 ZABF6865 E84E 4DAB B730 0E B9E8F37EB1 4 0 02885557 ACA5 4B6F 85D2 3F1A9B8580F5 45 BBOA384B 10C1 478A 8A3C 538B74590484 4 6 2D13D1AD 856F 4C63 BBF1 C2963197F4D0 47 901A7D5C 68D6 43DB A7FO FA8086020FE6 4 8 351B2133 C2A9 40A6 B6E8 B8468BD91D1A 14 0 898459B6 AD29 43DO AF51 5AC9DEDE4891 14 1 A6084374 342D 48AB 912C 7AF5602582AF SMART Product Drivers Version Product code 10 0 124 0 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 131 0 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 163 1 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 165 1 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 186 2 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 188 3 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 232 4 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 255 5 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 314 5 FF7A64AB 214A 47D1 95E7 742BCBA7F6C9 10 0 392 6 00C68967 9790 40DA 86F7 FDB248A5CDBf1 10 0 528 7 AA9C1126 50DD 4993 9CDC 0BED8167293C 10 0 532 7 984EAE92 6043 451A B786 9327FF165310 10 6 48 0 2623A1E3 478A 4F4A A522 3A3D784A0C9C 10 6 106 1 487F1117 8BDE 4518 A798 015172AE0410 10 6 175 2 833B0B76 FC96 4C51 9AF6 BGEFA15ACE99 10 7 81 0 1355416A 967D 47C5 823D D493C3E0B97C 10 7 SP1 4CE6C6E8 ODAD 4757 86ED 7FB4035BA98B 45 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE Vers
2. 22 2 2 22 19 You can customize the installation using one of the following methods e Customize the complete installer using SMART Install Manager e Customize the installation packages using SMART Install Manager e Customize the installation packages using third party tools and Windows Installer properties Using SMART Install Manager SMART Install Manager enables you to customize SMART software installation packages also known as MSI files by publishing MST files You can then deploy the MSI and MST files to computers using third party imaging or remote management software Installing SMART Install Manager Install SMART Install Manager from the DVD OR Download and install SMART Install Manager from the SMART Support website 7 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Ei Toin 1 2 3 E To in 1 2 stall SMART Install Manager from the DVD Insert the DVD in your computer s DVD drive Browse to Administrators Windows Install Manager on the DVD drive and then double click SMART Install Manager exe The SMART Install Manager installation wizard appears Follow the on screen instructions stall SMART Install Manager from the website Go to smarttech com administratordownloads Scroll to SMART Notebook collaborative learning software click Choose a version and then select SMART Notebook software gt 14 0 for Windows Click Download SMART Install Manager and then click Dow
3. NOTE The default path is Programs folder SMART Technologies Education Software 3 Press ENTER SMART Notebook software starts in Administration mode Changing the location of the My Content folder The My Content folder is a location where teachers and students can store content for their individual use You can specify the location of the My Content folder during installation or afterward u To change the location of the My Content folder after installation 1 Start the software in Administration mode see Starting the software in Administration mode above 2 Click the Gallery tab 3 Click the Click here for more Gallery options icon 2 and then select Administration Content Locations The Administration Content Locations dialog box appears 4 Click Browse The Browse For Folder dialog box appears 5 Browse to and select the new My Content folder and then click OK 6 Click Close 7 Close the software 78 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Creating or connecting to Team Content folders All users can create new content and save it in their My Content folders To allow users to share content you must create or connect to a Team Content folder CJ TP If you create a Team Content folder on a computer s hard disk the folder is available only to users of that computer However if you create a Team Content folder on a server the folder is available to all
4. CHAPTER3 DEPLOYING THE SOFTWARE Bi To install Microsoft Visual Studio Tools for Office for 64 bit computers Run the following command Path vstor4 _x64 exe q Where Path is the path to the vstor40_x64 exe file To installthe Adobe Flash Player ActiveX control Run the following command msiexec i Path install_flash_player_13 active x msi Parameter Where o Path is the path to the install_flash_player_13_active_x msi file o Parameter is the installation parameter see Parameters on page 58 To installthe Adobe Flash Player plug in Run the following command msiexec i Path install_flash_player_13 plugin msi Parameter Where o Path is the path to the install_flash_player_13_plugin msi file o Parameter is the installation parameter see Parameters on page 58 Installing SMART software with the complete installer Run the following command if you created an XML file to customize the complete installer Path SMART Education Software exe adminfile XML file Parameter OR Run the following command if you didn t create an XML file to customize the installation package Path SMART Education Software exe Properties Parameter 23 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Where o Path is the path to the SMART Education Software exe file and XML file o XML fileJis the name of the XML file o Properties is a set of properties you can inclu
5. Ensure the specified MST file is in the same folder as the MSI file This property defines the language of the installers user interface and the installed software s icons and shortcuts It doesn t define the installed software s user interface language The installed software uses the computer s operating system language if it s supported or English U S if not You can also use the TRANSFORMS property to apply an MST file created by SMART Install Manager see Using SMART Install Manager on page 7 or a third party tool 47 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property ACTIVATE_ LICENSE Allowed values 1 default Register the product keys and automatically activate the software O Register the product keys and don t automatically activate the software Registered keys can be activated when users start SMART Notebook software Notes You must include the product key properties for the software you re installing For mass activation information see Activating the software after installation on page 26 Delaying activation 0 is useful for uniform deployments that include users who don t use SMART Notebook software Only users who start SMART Notebook software activate registered keys and consume a license INSTALL_BOARD 1 Install SMART Product Drivers INSTALL_INK 1 Install SMART Ink INSTALL_ 1 Install SMART
6. 24D253E2 231A 4A32 BC05 1C6540F80EB5 spanish_language_pack msi 8CFD7957 72FB 48D7 884F 6ECFF71D6684 swedish_language_pack msi 248F2C3C 0F25 4B6B BDDD 852A5F438A5D turkish_language_pack msi 7D792003 2F5F 44C8 A069 CCEA69700DE7 63 smarttech com kb 170648 Appendix C Installing and maintaining Gallery content Installing Gallery content 2 20 00 00222 c eee cee cee cee eee eee eee cence eee eee cece eeeeeeeees 66 Installing Gallery content on each computer from the SMART website 66 Configuring Gallery content using the command line interface 66 Configuring Gallery content using SMART Install Manager 2222 2222 66 Downloading Gallery content serro 0 00 02 o occ cece eee cee eee e cece eeeeeee 67 Installing Gallery content on each computer from a folder on your school s network 67 Configuring Gallery content using the command line interface 68 Configuring Gallery content using SMART Install Manager 69 Installing Gallery content in a central location 000 0 222 c cece cece eee eee eee 69 Downloading Gallery Content loososion ecos er ola a Eae AEE E REGERE ET 69 Configuring Gallery content using the command line interface 71 Configuring Gallery content using SMART Install Manager 71 M
7. Description Runs the command line but doesn t remove the software Notes if any This is useful for testing command lines before implementing them locale Language code Where Language code Jis a language code for example fr for French Displays SMART Uninstaller ina language other than the operating system s language The appropriate language pack must be installed to display SMART Uninstaller in the language uilevel Level Where Level is none basic default reduced or full Specifies the user interface that displays when SMART Uninstaller removes the software Normally uilevel none is used only in combination with noui no auto remove Disables the automatic removal of supporting packages for example SMART Common Files that are no longer required after the selected packages are removed This is used only if noui is also included noui uninstall all Doesn t display the SMART Uninstaller user interface Removes all detected SMART packages Normally noui is used only in combination with uilevel none uninstall Product names Removes the specified Where Product names isa comma Products delimited list of product names for example SMART Notebook SMART Response uninstall pc Product codes Removes the specified Where Product codes is a comma products delimited list of product codes see Product codes on t
8. Education Software Installer 2014 SYSTEM ADMINISTRATOR S GUIDE FOR WINDOWS OPERATING SYSTEMS Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serial number Date of purchase Trademark notice SMART Notebook SMART Ink SMART Response Senteo SMART Document Camera smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows Internet Explorer ActiveX DirectX and Visual Studio are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Adobe Flash and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Firefox is a registered trademark of the Mozilla Foundation InstallShield is a registered trademark or trademark of Flexera Software Inc and or InstallShield Co Inc in the United States of America and or other countries All other third party product and company names may be trademarks of their respective owners Copyright notice 2014 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any lang
9. The Registry Editor window appears Locate SMART files in the following locations and then delete them o o HKEY_CURRENT_USER Software SMART Technologies Inc HKEY_LOCAL_MACHINE Software SMART Technologies Inc HKEY_CURRENT_USER Software SMART Technologies HKEY_LOCAL_MACHINE Software SMART Technologies Close the Registry Editor window Restart your computer smarttech com kb 170648 Index A activation 13 26 48 ActiveX 2 4 23 administration content 51 75 Administration mode 78 Adobe Flash Player 2 4 23 Arabic 57 61 62 arts content 51 75 E certificate file 55 Chinese 57 61 62 command line interface 22 computerimaging 26 computer requirements 2 culture content 52 75 Customer Experience Program 14 50 Czech 57 61 62 D Danish 57 61 62 database 17 desktop icons 49 Diffie Hellman encryption 55 DirectX 2 document camera See SMART Document Camera downloads 3 5 drivers Print Capture See Print Capture Driver SMART Document Camera 15 53 unsigned 56 Dutch 57 61 62 89 smarttech com kb 170648 E education standards database 17 encryption 18 55 English 57 61 62 English content 52 75 Essentials for Educators collection See Gallery Essentials collection evaluation content 51 75 examples Windows Installer command lines 59 F Finnish 57 61 62 Flash See Adobe Flash Player French 57 61 62 G Gallery content changing location of 77 installing 66 modifyi
10. 21 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE e lf you want to install language packs you must do so when you first deploy the software If you want to install a language pack after you first deploy the software you must do so using the language pack s individual MSI file NOTE You might need to manually activate the software after you deploy it Using the command line interface Using the command line interface you can deploy installation packages in many ways including running commands from the Command Prompt window and including commands in batch script files Installing prerequisite third party software ee To install the Microsoft NET Framework 4 Client Profile files NOTE SMART recommends that you follow the instructions on deploying the Microsoft NET Framework in the NET Framework deployment guide for administrators on the MSDN website msdn microsoft com en us library ee390831 aspx Run the following command to install the files in Ul mode Path dotNetFx4 _Client_x86_x64 exe passive showfinalerror OR Run the following command to install the files in silent mode Path dotNetFx4 _Client_x86_x64 exe q Where Path is the path to the dotNetFx40_Client_x86_x64 exe file C To install Microsoft Visual Studio Tools for Office for 32 bit computers Run the following command Path vstor48_x86 exe q Where Path is the path to the vstor40_x86 exe file 22 smarttech com kb 170648
11. Click Product Selection The Product Selection page appears 3 Select SMART Notebook and any other products you want to install 4 Click Gallery Content The Gallery Content page appears 5 Click Share Gallery content with all computers from a common network location 6 Inthe Gallery location box type the path to the folder on your school s network that contains the Gallery content 7 Publish your changes as an MST file and then deploy the MSI and MST files Modifying Gallery content After installing the software you can modify Gallery content using Gallery Setup This program is available under Programs folder Common Files SMART Technologies SMART Product Update and you can run it from a graphical user interface or the command line E To run Gallery Setup from a graphical user interface 1 In Windows Explorer browse to Programs folder Common Files SMART Technologies SMART Product Update 2 Double click Gallery Setup exe The Select a Gallery dialog box appears 3 Selectthe Gallery collection you want to modify and then click OK Gallery Setup starts 71 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT 4 Inthe Content tab select the categories you want to include and clear the categories you don t want to include 5 Inthe Languages tab select the language packs you want to include and clear the language packs you don t want to include CJ te To see the language pack
12. 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Product key Procedure If you re installing SMART Response software and students use SMART Notebook SE Student Edition software or SMART Response VE Internet enabled devices to answer questions type your 25 character product key for SMART Response software Notes You can type the product key with or without hyphens When you type a volume product key the software activates when you deploy it to your network computers SMART Notebook Math Tools Select to install SMART Notebook Math Tools software If you choose to install SMART Notebook Math Tools software you must also install SMART Notebook software Product key Type your 22 or 25 character product key for SMART Notebook Math Tools software You can type the product key with or without hyphens When you type a volume product key the software activates when you deploy it to your network computers Remove SMART products that aren t selected above if they exist on the system Select to remove all SMART software products found on any machine on your system except any SMART products you selected above If you don t select this setting all SMART Education software found is upgraded even if the SMART software isn t selected above This affects the behavior of the installer when you perform an upgrade It enables you to remove any education software th
13. 5 H To deploy an installation package 1 25 Copy the MSI file and the MST file to Domain Controller NETLOGON where Domain Controller is your domain controller Open Control Panel double click Administrative Tools and then double click Active Directory Users and Computers The Active Directory Users and Computers window appears Right click your domain and then select Properties The Properties dialog box appears Click the Group Policy tab and then click Edit The Group Policy Object Editor dialog box appears Browse to Computer Configuration Software Settings Right click Software Installation select New gt Package and then browse to and select the MSI file from step 1 Inthe Deploy Software section click Advanced and then click OK Click the Modifications tab click Add and then browse to and select the MST file from step 1 Click OK to apply the MST file to the MSI file Close all open windows and dialog boxes The next time each computer on the domain starts the computer automatically installs the software in Silent mode with the customizations defined in the MST file smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Activating the software after installation There are two situations in which the software doesn t activate completely e Imaging a computer Activation is linked to the hardware identifier of the computer the software is installed and activated on If you clone a hard drive i
14. Server for example http response example com 55 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property SMART Product D Allowed values rivers properties Notes ENABLE _ STPCS LOSU_ BRDTOOLS 1 default Use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a Tablet PC O Don t use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a Tablet PC 1 default Start SMART System Menu when the user logs on Empty string Don t start SMART System Menu when the user logs on This property is applicable for the Windows 7 operating systems It has no effect on other operating systems If you specify O users don t have touch support at the Windows logon screen SMART Ink properties LOSU_INK 1 default Start SMART Ink when the user logs on O Don t start SMART Ink when the user logs on ROAMING _ 1 default Register the default ink If you enable the registration of PROFILES plugin registry keys for Microsoft default ink plugin registry keys Office Empty string Don t register default ink plugin registry keys for Microsoft Office Microsoft Office applications work as expected when a user with a roaming profile logs ina machine that doesn t have SMART Ink installed DEFAULT_PDF 1 Set SMART Ink Viewer as the default PDF viewer O
15. default Don t set SMART Ink Viewer as the default PDF viewer INSTALL_ 1 Enable the registration of If you enable the registration of UNSIGNED_ SMART Document Camera and unsigned third party drivers the DRIVERS unsigned third party drivers installation process could ask users if O default Disable the registration of they trust the makers of the drivers SMART Document Camera and during installation This can cause unsigned third party drivers issues if you deploy the installation in Silent mode Therefore it s best to disable the registration of third party drivers if you deploy the installation in Silent mode 56 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property Allowed values Notes Language pack properties Don t select more than 20 language packs if you re running an administrator installation with the SMART EducationSoftware msi file see smarttech com kb 170081 AR 1 Install the Arabic language pack ZH_CN 1 Install the Chinese Simplified language pack ZH_TW 1 Install the Chinese Traditional language pack CS 1 Install the Czech language pack DA 1 Install the Danish language pack NL 1 Install the Dutch language pack EN_GB 1 Install the English UK language pack Fl 1 Install the Finnish language pack FR 1 Install the French language pack DE 1 Install the German language pack
16. in Administration mode see Starting the software in Administration mode on page 78 Click the Gallery tab Click the Click here for more Gallery options icon 2 and then select Administration Content Locations The Administration Content Locations dialog box appears Select the folder in the Team Content list and then click Remove IMPORTANT Ifyou installed the Gallery Essentials and Lesson Activity Toolkit collections folders for those collections appear in the Team Content list Do not remove these folders from the list or users will not be able to access these collections Click Close Close the software Connecting to an RSS feed You can connect to a public or private RSS feed to send information to your school s SMART Notebook software and SMART Notebook SE users through the Gallery tab 80 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT RSS is a format for delivering regularly changing web content Many news related websites blogs and other publishers broadcast their content as RSS feeds i To connect to an RSS feed 1 81 Start the software in Administration mode see Starting the software in Administration mode on page 78 Click the Gallery tab Click the Click here for more Gallery options icon 2 and then select Administration Content Locations The Administration Content Locations dialog box appears Type the URL of the RSS feed in the Online Resou
17. include the REINSTALLMODE vomus and REINSTALL ALL properties for a minor update to succeed Using a Windows Installer patch MSP file E To run a software update using a Windows Installer patch Run one ofthe following commands msiexec p Path File msp REINSTALLMODE omus q 36 smarttech com kb 170648 CHAPTER 4 UPDATING THE SOFTWARE msiexec update Path File msp quiet Where o Path is the path to the MSP file o FileJis the name of the MSP file 37 smarttech com kb 170648 Chapter 5 Removing the software Using the user interface o ee eee ee eee eee 39 Using the command line interface 1 ccc ccc cee cee cee eee cee nn nennen nennen 40 Recommended procedures cc eee eee eee eee 40 Othercommands iuris ae eee ences se gee okies ede ews 43 SMART Notebook software 2 02 2 22 2 eee cece cece ee cee cee cee cece eee cee e eee eeeees 44 ProductcOdes ersero tedio states 44 SMART Response software 2 20 20 02 ec eee eee cee cee eee eee eee cece a ae aoka aai Haaa 44 SMART Product Divers essen ee ep ole dd ia as 45 SMAR TINK utorrent store sl 46 SMART Common Files 0 0 ana aan seamen 46 SMART Uninstaller enables you to remove SMART software Using the user interface You can remove SMART software from individual computers using the SMART Uninstaller user interface El To remove SMART software 1 In Windows 7 operating systems select Start gt All Programs gt SMART Technologies gt S
18. names in English clear the Show native names check box 6 Inthe Installation folder for Gallery content box type the path to the folder where you want to store the Gallery collection 7 Click OK Gallery Setup updates the selected Gallery collection 8 Click Finish a To run Gallery Setup from the command line 1 Open a Command Prompt window 2 Typethe following command Path Gallery Setup exe Command Flags Parameters Where o PathJis the path to the Gallery Setup exe file NOTE The default path is Programs folder Common Files SMART Technologies SMART Product Update o Command is a command see Commands on the next page o Flags is one or more optional flags for the command see Flags on the next page o Parameters is one or more parameters for the command see Parameters on page 74 NOTES o Forexample commands see the Commands table below o Gallery Setup doesn t support Windows Installer options 3 Press ENTER Gallery Setup updates the selected Gallery collection 72 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Commands The following table defines available commands for Gallery Setup Command Purpose Notes downloadall Download the entire Gallery collection to a source folder downloadsome Download specific categories ofthe Gallery Specify which categories you wantto collection to a source folder download using the c parame
19. select software by running the following command start wait SMART Uninstaller TEMP SMART Uninstaller exe noui uninstall Product names uilevel none Where Product names is a comma delimited list of product names for example SMART Notebook SMART Response 4 Delete the copy of SMART Uninstaller in the temporary location by running the following command del TEMP SMART Uninstaller exe a To remove select SMART software by product code 1 Copy SMART Uninstaller to a temporary location by running one of the following commands o For 32 bit operating systems copy CommonProgramFiles SMART Technologies SMART Uninstaller exe TEMP o For 64 bit operating systems copy CommonProgramFiles x86 SMART Technologies SMART Uninstaller exe TEMP 2 Remove select software by running the following command start wait SMART Uninstaller TEMP SMART Uninstaller exe noui uninstall pc Product codes uilevel none Where Product codes is a comma delimited list of product codes see Product codes on page 44 4 Delete the copy of SMART Uninstaller in the temporary location by running the following command del TEMP SMART Uninstaller exe 42 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE Other commands In addition to the commands in the recommended procedures you can include the following commands with SMART Uninstaller Command dry run
20. users on the school s network with read and write access to the folder m To create a new Team Content folder 1 79 Start the software in Administration mode see Starting the software in Administration mode on the previous page Click the Gallery tab Click the Click here for more Gallery options icon 2 and then select Administration Content Locations The Administration Content Locations dialog box appears Click Create New The Browse For Folder dialog box appears Browse to and select the folder you want to designate as a Team Content folder and then click OK NOTE The software adds an imsmanifest xml file to the Team Content folder after you click OK This file identifies the folder as a Team Content folder Click Close Close the software smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT E To connect to an existing Team Content folder 1 Start the software in Administration mode see Starting the software in Administration mode on page 78 Click the Gallery tab Click the Click here for more Gallery options icon 2 and then select Administration Content Locations The Administration Content Locations dialog box appears Click Add Existing The Browse For Folder dialog box appears Browse to and select the Team Content folder and then click OK Click Close Close the software To disconnect a Team Content folder 1 Start the software
21. 4 Client Profile files dotNetFx40_Client_x86_x64 exe Adobe Flash Player ActiveX control install_flash_player_13_active_x msi Adobe Flash Player plug in install_flash_player_13_plugin msi SMART Product Drivers SMART Response software Microsoft NET Framework 4 Client Profile files dotNetFx40_Client_x86_x64 exe Microsoft Visual Studio Tools for Office vstor40_x86 exe for 32 bit computers or vstor40_x64 exe for 64 bit computers running 32 bit or 64 bit versions of Microsoft Office Adobe Flash Player plug in install_flash_player_13_plugin msi IMPORTANT e You must install all prerequisite third party installation packages before you deploy the SMART EducationSoftware msi package Some SMART Notebook software features will not function as expected if the prerequisite third party software is not installed first For more information see Installing prerequisite third party software e You can run the dotNetFx40_Client_x86_x64 exe file to install all required Microsoft NET Framework prerequisites and the Microsoft NET Framework 4 Client Profile files However SMART recommends that you download the latest version of the Microsoft NET Framework files from the Microsoft website For information on deploying the Microsoft NET Framework refer to the NET Framework deployment guide for administrators on the MSDN website msdn microsoft com en us library ee390831 aspx The third party installation pa
22. 659 B7FA 223FCB1FDF56 8 1 2 8 55C574CA 8D71 46F1 9897 98DAE55C0394 8 1 3 17 10D2A154 D221 4455 8426 E67D12C092F9 8 1 4 19 41CEFD25 0D33 44EA A19C 5A1EBABFC041 The product code includes the braces f and H To create the setup iss file 1 Run the following command C Program Files Common Files InstallShield Driver 8 Intel 32 IDriver exe MProductCode 11033 r z AddRemove RemoveReg The InstallShield installation utility removes SMART Board software and creates a setup iss file in the root Windows folder 2 Move the setup iss file to a location where all computers can access it IH To remove SMART Board software 8 x Run the following command C Program Files Common Files InstallShield Driver 8 Intel 32 IDriver exe MProductCode 11033 s z AddRemove RemoveReg f1 Path to the setup iss file setup iss f2 Path to the uninst Llog file uninst log Where o Path to the setup iss file is the path to the setup iss file you created in the previous procedure o Path to the uninst log file is the path to the log file that the InstallShield installation utility creates when it removes the software 85 smarttech com kb 170648 APPENDIX D REMOVING PREVIOUS VERSIONS OF SMART BOARD SOFTWARE Removing SMART Board software 7 x You or your predecessor installed SMART Board software 7 x using the InstallShield installation utility You can remove SMART Board software 7 x by creating a
23. 8 D4587CCE660C czech_language_pack msi COD6835A 025A 48E4 8E77 E3BE8A57AE32 danish_language_pack msi EFB8B89D 9569 4D6B BFD9 2AE93F848460 dutch_language_pack msi 4D6954C5 8EC0 43E1 A4CE 188E61604322 english_ united_kingdom _language_ pack msi A17560B2 B39C 48EC BB5D 5D660E167617 finnish_language_pack msi A94780D9 B6ED 4E55 8A06 9B99EBD39D7B french_language_pack msi 93BF9A76 1BAF 4431 B1A3 D711E256B14A german_language_pack msi A55725B0 65D3 41CD BCD9 05C029D28E2A greek_language_pack msi DFOD272E DCA9 40E8 AB04 201211A4B563 hebrew_language_pack msi 4D277976 2B4F 47DA AE9A 76590580F4AB hungarian_language_pack msi 417E6B24 0B7E 4D3B BEE1 AFEOO70D8C7F italian_language_pack msi 0054D82A 5BA1 494C A237 8A23D43DA663 japanese_language_pack msi F6446588 13E0 41CC B32E 2F3758CE4BC9 malaysian_language_pack msi 23842503 471C 46F9 9A64 6DEE2194D815 norwegian_language_pack msi polish_language_pack msi AD2FCEDB 2900 4DA7 8969 5C38155DD9EE BB56BCA3 5F28 46AE B9B3 8212750EEE12 62 smarttech com kb 170648 APPENDIX B LANGUAGE FILES AND CODES File portuguese_ brazil _language_pack msi Code 74AD777C 5278 4D03 9B37 7B4350883A8E romanian_language_pack msi 2C2446A0 D1DD 4E7C 96FB FF6763251BD2 russian_language_pack msi 1IDAFCB04 2CF1 43B9 B258 A421D254DE73 slovak_language_pack msi
24. EL 1 Install the Greek language pack HE 1 Install the Hebrew language pack HU 1 Install the Hungarian language pack IT 1 Install the Italian language pack JA 1 Install the Japanese language pack MS 1 Install the Malay language pack NB 1 Install the Norwegian language pack PL 1 Install the Polish language pack PT_BR 1 Install the Portuguese Brazil language pack RO 1 Install the Romanian language pack RU 1 Install the Russian language pack SK 1 Install the Slovak language 57 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property Allowed values Notes ES 1 Install the Spanish Spain language pack sv 1 Install the Swedish language pack TR 1 Install the Turkish language pack Internet access properties ACC Integer Enable Internet access for specified components e 0 No components e 1 Gallery Setup e 2 Language Setup e 3 Gallery Setup and Language Setup e 13 All components except Language Setup e 14 All components except Gallery Setup e 15 default All components Parameters The following are the standard Windows Installer parameters for the msiexec command Parameter Use q Hide the installation wizard NOTE This is Silent mode qb Show a basic installation wizard qb Show a basic installation wizard without a Cancel button qb Show a basic installation wizard with a dialog box signaling t
25. ENT included the FULL_GALLERY category MATH_ 1 Install the Mathematics category Don t include this property if you CONTENT included the FULL_GALLERY category PEOPLE_ 1 Install the People and Culture Don t include this property if you CONTENT category included the FULL_GALLERY category SCIENCE _ 1 Install the Science and Technology Don t include this property if you CONTENT category included the FULL_GALLERY category SPECIAL_ 1 Install the Special Needs category Don t include this property if you CONTENT included the FULL_GALLERY category SPORTS_ 1 Install the Sports and Recreation Don t include this property if you CONTENT category included the FULL_GALLERY category LAT_CONTENT 1 Install the Lesson Activity Toolkit collection TEAM_ String Specify the path to the For information on creating a CONTENT_ Team Content folder which is a Team Content folder see Creating PATH location on your school s network or connecting to Team Content where users can store shared folders on page 79 content You must specify a path to an existing folder in this property MY_CONTENT String Specify the path to the You can include environment My Content folder which is a location on the user s computer where he or she can store individual content variables in the path This property is useful if you want to store content in a shared network folder so users can access their My Con
26. ICENSE property UNINSTALL_ 1 Remove all SMART software This enables you to remove any EXISTING products found on any machine on education software that isn t included your system except any SMART in your command products you included in your command Empty string default Upgrade all SMART Education software found on your system even ifthe SMART software isn t selected above INSTALLDIR String The path to your preferred If you specify a folder include a back folder for the software slash at the end of the path If you don t specify a folder Windows Installer installs the software in Program files SMART Technologies Education Software where Program files is C Program Files for 32 bit versions of Windows operating systems or C Program Files x86 for 64 bit versions of Windows operating systems DESKTOP_ 1 default Include shortcuts to the ICONS software on the desktop Empty string Don t include shortcuts to the software on the desktop SPU properties INSTALL_SPU 1 default Install SPU in Full mode 2 Install SPU in Dashboard mode O Don t install SPU In Full mode users can view the installed versions of SMART software as well as their product keys and download and install updates In Dashboard mode users can view only the installed versions of SMART software and their product keys 49 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIE
27. IX C INSTALLING AND MAINTAINING GALLERY CONTENT i To configure Gallery content using SMART Install Manager 1 2 Open the software installation package in SMART Install Manager Click Product Selection The Product Selection page appears Select SMART Notebook and any other products you want to install Click Gallery Content The Gallery Content page appears Click Install the Gallery on each computer Inthe Destination location box type the path of the location on each computer where you want to install the Gallery collections if you don t want to use the default folder Select the Gallery collections you want to install Publish your changes as an MST file and then deploy the MSI and MST files Installing Gallery content on each computer from a folder on your school s network Downloading Gallery content Download Gallery content from the DVD or the Internet to a folder on your school s network following the procedures in this section and then install the content on each computer from this folder NOTE To download Gallery content from the DVD you must have Gallery Setup on your computer Gallery Setup is included with SMART Install Manager SMART Notebook software and SMART Notebook SE u To download Gallery content from the DVD 1 2 67 Insert the DVD in your computer s DVD drive If the DVD browser appears close it In Windows Explorer browse to DVD drive Content Gallery Essentials D
28. Ink Viewer the default PDF viewer 18 smarttech com kb 170648 Select to make SMART Ink Viewer to the default PDF viewer CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Ink Roaming Profile Procedure Select to register the default ink plugin registry keys for Microsoft Office Notes If you enable the registration of default ink plugin registry keys Microsoft Office applications work as expected when a user with a roaming profile logsina machine that doesn t have SMART Ink installed Using third party tools You can customize SMART software installation packages by creating MST files using a third party tool such as Orca database editor and the Windows Installer properties see Windows Installer properties and parameters on page 47 19 smarttech com kb 170648 Chapter 3 Deploying the software Using the command line interface 2 eee cece cee cee cee e cece ceeeeeee 22 Installing prerequisite third party software 22 0 0 llc cece eee cece cece eee ees 22 Installing SMART software with the complete installer 02 00 20022 2 22222 cece eee eee 23 Installing SMART software with the installation package 0222 2222 2 cece ee eee ee eee 24 Using third party imaging or remote management software 0222s 25 Activating the software after installation 0 000 000002 o cece cee cee cee cece cee ect e ec aana 26 RENEWING AR A 29 Renewing ke
29. MART Response software in CE mode in Silent mode msiexec i Path SMARTEducationSoftware msi INSTALL_RESPONSE 1 RESPONSE _ MODE 2 q 59 smarttech com kb 170648 Appendix B Language files and codes Installation language files and codes 2 00 02 ole eee conc Language PACKS encon caresernre ee ee Siete wen ee en sales dain eier Installation language files and codes Language Code File English U S 1033 1033 mst English UK 2057 2057 mst Arabic 1025 1025 mst Chinese Simplified 2052 2052 mst Chinese Traditional 1028 1028 mst Czech 1029 1029 mst Danish 1030 1030 mst Dutch 1043 1043 mst Finnish 1035 1035 mst French France 1036 1036 mst German 1031 1031 mst Greek 1032 1032 mst Hebrew 1037 1037 mst Hungarian 1038 1038 mst Italian 1040 1040 mst Japanese 1041 1041 mst Norwegian 1044 1044 mst Polish 1045 1045 mst Portuguese Brazil 1046 1046 mst 61 smarttech com kb 170648 APPENDIX B LANGUAGE FILES AND CODES Language Code File Romanian 1048 1048 mst Russian 1049 1049 mst Spanish Spain 1034 1034 mst Slovak 1051 1051 mst Swedish 1053 1053 mst Turkish 1055 1055 mst Language packs File Code arabic_language_pack msi 6B79FEDF DFDE 4270 B409 EC87D5C8903E chinese_ simplified _language_pack msi 5308E2DB A8E6 4C01 9618 B1984EE6C4D4 chinese_ traditional _language_pack msi DB12A219 147B 4604 AE2
30. MART Tools gt SMART Uninstaller OR In Windows 8 or 8 1 operating systems go to the All Applications screen and then scroll to and press SMART Uninstaller 2 Press Next 39 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE 3 Select the check boxes of the SMART software and supporting packages that you want to remove and then press Next NOTES o Some SMART software is dependent on other SMART software For example if you select the SMART Notebook check box SMART Uninstaller selects the SMART Response check box automatically because SMART Response software is dependent on SMART Notebook software o SMART Uninstaller automatically removes any supporting packages that are no longer being used If you choose to remove all SMART software SMART Uninstaller automatically removes all supporting packages including itself LJ Tips o To select all software and supporting packages press Select All o To clearthe selection of all software and supporting packages press Clear All 4 Press Uninstall SMART Uninstaller removes the selected software and supporting packages 5 Press Finish Using the command line interface In addition to removing SMART software using the SMART Uninstaller user interface you can remove SMART software using the SMART Uninstaller command line interface This enables you to automate the removal of SMART software and remove SMART software remotely Recommended procedures The following a
31. Notebook software NOTEBOOK NB_PROD_KEY String The 25 character product This property automatically appears key for SMART Notebook software inthe Product Key boxinthe you received from SMART activation wizard if you choose not to include the ACTIVATE_LICENSE property INSTALL_ 1 Install SMART Response software If you include the INSTALL_ RESPONSE RESPONSE property Windows Installer installs SMART Notebook software even if you don t include the INSTALL_NOTEBOOK property RESP_PROD_ String The 25 character product This property automatically appears KEY key for SMART Response software inthe Product Key box in the ENABLE_MATH_ TRIAL you received from SMART if students use SMART Notebook SE or SMART Response VE Internet enabled devices to answer questions 1 Install SMART Notebook Math Tools software activation wizard if you choose not to include the ACTIVATE_LICENSE property If you include the ENABLE_MATH_ TRIAL property Windows Installer installs SMART Notebook software even if you don t include the INSTALL_NOTEBOOK property 48 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property Allowed values Notes MATH_PROD_ String The 22 or 25 character This property automatically appears KEY product key for SMART Notebook inthe Product Key box in the Math Tools software you received activation wizard if you choose not to from SMART include the ACTIVATE_L
32. S AND PARAMETERS O Don t notify the user when updates are available from SPU Property Allowed values Notes SPU_TIME_ Integer The time in days 1 to 60 By default SPU checks for product FRAME between SPU checks updates every 30 days This property is applicable only if you install SPU PRODUCT_ 1 default Notify the user when This property is applicable only if you NOTIFICATION updates are available from SPU install SPU Customer Experience Program properties CUSTOMER_ LOGGING O Disable the Customer Experience Program 1 default Enable the Customer Experience Program 50 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property Allowed values Notes SMART Notebook software properties CONTENT_ If you re installing Gallery content on For more information on the three TARGET_ each user s computer from the options see Installing Gallery PATH SMART website option 1 content on page 66 CONTENT_ e Set CONTENT_TARGET_PATH If you select option 3 Windows SOURCE_ to the path of the folder where Installer ignores the FULL_GALLERY PATH you want to install the Gallery and _CONTENT properties NETWORK_ content if you don t want to use The default Gallery folder on the CONTENT the default folder computer is All users profile folder If you re installing Gallery content on each user s computer from a folder on your school s network opti
33. SMART Document Camera drivers Select to enable the registration of SMART Document Camera drivers Disable the registration of SMART Document Camera drivers if they conflict with the third party drivers on the computer Copy the SMART Notebook tutorial file Select to copy the SMART Notebook software tutorial file to the user s Documents folder The SMART Notebook software tutorial file opens when a user first starts the software It demonstrates how to use the software and what s new in the current version of the software If there is limited space on users computers you can choose to not copy the tutorial file to their Documents folders 15 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Update the Windows Firewall exception list Procedure Select to allow SMART Notebook software to communicate through the Windows Firewall for advanced SMART Notebook software devloper kit NBSDK functionality Notes This property updates the Windows Firewall exception list for Domain and Private networks SMART Response Setup Tool SMART Response LE Select to enable students to answer questions with SMART Response LE clickers SMART Response PE Select to enable students to answer questions with SMART Response PE clickers SMART Response XE SMART Response Senteo 16 smarttech com kb 170648 Select to enable students to answer
34. _PATH and CONTENT_TARGET_PATH properties in the installation package customization You can also include the FULL_ GALLERY and _CONTENT properties to define the Gallery content you want to install For more information on these properties see Windows Installer properties and parameters on page 47 68 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Configuring Gallery content using SMART Install Manager If you re customizing the software using SMART Install Manager complete the procedure in this section to configure Gallery content To configure Gallery content using SMART Install Manager 1 Open the software installation package in SMART Install Manager 2 Click Product Selection The Product Selection page appears 3 Select SMART Notebook and any other products you want to install 4 Click Gallery Content The Gallery Content page appears 5 Click Installthe Gallery on each computer 6 Inthe Source location box type the path to the folder on your school s network that contains the Gallery content if you downloaded Gallery collections to your school s network 7 Inthe Destination location box type the path of the location on each computer where you want to install the Gallery collections if you don t want to use the default folder 8 Clear the Gallery collections you don t want to install 9 Publish your changes as an MST file and then deploy the MSI and MST files Ins
35. ages audio files and Adobe Flash Player compatible files e Lesson Activity Toolkit which contains objects teachers can use to create their own lesson activities You can access Gallery content from the Gallery tab in SMART Notebook software Installing Gallery content There are three options for installing Gallery content Option Description 1 Install Gallery content on each user s computer from the SMART website 2 Install Gallery content on each user s computer from a folder on your school s network 3 Install Gallery content in a central location and then configure the software to refer to that location TIP Option 3 is ideal for environments where hard disk space on computers is limited Installing Gallery content on each computer from the SMART website Configuring Gallery content using the command line interface If you re customizing the software using the command line interface include the CONTENT_ TARGET_PATH property in the installation package customization You can also include the FULL_ GALLERY and _CONTENT properties to define the Gallery content you want to install For more information on these properties see Windows Installer properties and parameters on page 47 Configuring Gallery content using SMART Install Manager If you re customizing the software using SMART Install Manager complete the procedure in this section to configure Gallery content 66 smarttech com kb 170648 APPEND
36. am Files InstallShield Installation Information GUID setup exe s 10x9 AddRemove f1 Path to the setup iss file setup iss f2 Path to the setup log file setup log Where o Path to the setup iss file is the path to the setup iss file you created in the previous procedure o Path to the setup log file is the path to the log file that the InstallShield installation utility creates when it removes the software Cleaning the registry When you remove a previous version of SMART Notebook software the removal process can leave behind registry entries preventing you from installing the latest version of the software VY caution Use caution when you open the Windows registry editor If you incorrectly modify the Windows registry you can damage your computer s operating system Back up your registry before performing the following procedures If you re still having difficulties with remaining registry files ensure that you have administrator rights and manually search the registry for SMART Notebook software SMART Board software or SMART Product Drivers files FS CAUTION Do not remove files for other SMART products you want to retain If you are unsure contact SMART Support smarttech com contactsupport 87 smarttech com kb 170648 APPENDIX D REMOVING PREVIOUS VERSIONS OF SMART BOARD SOFTWARE E To manually clean the registry 1 88 Press START R The Run dialog box appears Type regedit and click OK
37. at isn t selected in Install Manager 12 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Delay activation Procedure Select to register the product keys on a system without activating them Registered keys can be activated when users start SMART Notebook software If you don t select this setting the software automatically activates during installation rather than manually after installation You must include the product key properties for the software you re installing For mass activation information see Activating the software after installation on page 26 Notes Delaying activation is useful for uniform deployments that include users who don t use SMART Notebook software Only users who start SMART Notebook software activate registered keys and consume a license General Options Installatio n Options Installation directory Install Start menu and Type the path to your preferred folder for the software Select to create shortcuts in the desktop shortcuts Start menu and on the desktop If you specify a folder include a back slash at the end of the path If you don t specify a folder Windows Installer installs the software in Program files SMART Technologies Education Software where Program files is C Program Files for 32 bit versions of Windows operating systems or C Program Files x86 for 64 bit versions of Windows oper
38. ating systems Ensure the folder path is valid SMART Install Manager doesn t verify the folder path 13 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Procedure General Options Language Selection Notes Select the language packs you want to install Select the language packs you want to install Don t select more than 20 language packs if you re running an administrator installation with the SMART EducationSoftware msi file see smarttech com kb 170081 General Options SMART Product Update Install SMART Product Update in Full mode Select to install SMART Product Update SPU in Full mode In Full mode users can view the installed versions of SMART software as well as their product keys and download and install updates Install SMART Product Update in Dashboard mode Select to install SPU in Dashboard mode In Dashboard mode users can view only the installed versions of SMART software and their product keys Do not install SMART Product Update Select to not install SPU Check for updates Notify users about SMART product updates Type the number of days 1 to 60 between SPU checks Select to notify users of available SMART product updates through the Windows notification area This option is available only if you install SPU in Full mode By default SPU checks for product updates every 30 days This option is availa
39. ble only if you install SPU in Full mode General Options Customer Enable the Customer Experience Program on all devices Experience Select to automatically enable the Customer Experience Program for all users Disable the Customer Experience Program on all devices Select to automatically disable the Customer Experience Program for all users SMART Notebook Gallery Content See Installing and maintaining Gallery content on page 65 14 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Procedure SMART Notebook Team Content Notes Team Content path Type the path to the Team Content folder which is a location on your school s network where users can store shared content For information on creating a Team Content folder see Creating or connecting to Team Content folders on page 79 SMART Notebook My Content My Content path Type the path to the My Content folder which is a location on the user s computer where he or she can store individual content You can include environment variables in the path SMART Notebook Optional Settings Install print capture driver Select to include the Print Capture Driver in the installation The Print Capture Driver is a printer driver that enables users to export content from other programs to SMART Notebook software by using the SMART Notebook Document Writer Register
40. ckages are located on the DVD in DVD drivef Administrators Windows Education Software Install Support The Education Software Installer installation package SMARTEducationSoftware msi is located on the DVD in DVD drive Administrators Windows Education Software Install 4 smarttech com kb 170648 CHAPTER1 GETTING STARTED Alternatively you can download the installation packages in a zip file from smarttech com administratordownloads The installation packages are located in the Support folder of the zip file IMPORTANT SMART recommends that you deploy SMART software using the SMARTEducationSoftware msi installation package However if you choose to deploy the software using individual installation packages you need to do the following e Ifyou use a custom value for the INSTALLDIR property ensure this value is identical across all the installation packages e If you deploy any language packs with the administrator install ensure the Support Languages folder exists in the root of the admin msi so that the administrator install finds the language packs to install Save the installation packages in a location on your network that s accessible to all computers on which you plan to install the software Language files If you plan to deploy the installation packages in a language other than English U S ensure the corresponding MST file for the language is in the same folder as the MSI file see Installation language file
41. ct code for the version of SMART Notebook software you re removing including the braces and Version Product code 9 0 1 57 D2EC1505 9F11 4A94 9644 DCD0299DE491 9 1 0 40 BD6516BA 2314 4F2C 9ECD 29BCB1074AFB 9 1 3 47 8D757887 9CD3 4F97 9873 E049E1C264CE 9 1 4 51 EE2A5345 CBE2 4932 83B0 D628D0D24AF8 9 5 X X B72EB184 2A42 4B3C 8F8F D7EF163829B4 9 7 X X 46486451 E60F 42C3 92D7 796D8594688A o Parameter is the installation parameter see Parameters on page 58 Removing SMART Board software 8 x You or your predecessor installed SMART Board software 8 x using the InstallShield installation utility You can remove SMART Board software 8 x by creating a setup iss file and then using the file to remove the software from all computers NOTE You need to create the setup iss file only once You can then use the file to remove the same version of SMART Board software from other computers on your network using a batch file or startup script Before completing the following procedures determine the product code for the version of SMART Board software installed on the computers Version Product code 8 0 0 52 7823065C AA64 425D A9A3 18BF7B99E944 8 0 1 F414173A 7BE1 46C6 811A 51277A4D9E7B 8 1 0 155FBC4E CFO09 4698 961B DF9787E6B8B8 84 smarttech com kb 170648 APPENDIX D REMOVING PREVIOUS VERSIONS OF SMART BOARD SOFTWARE Version Product code 8 1 1 24 7AD771BB B681 4
42. de to customize the installation see Properties on page 47 o Parameter is the installation parameter see Parameters on page 58 Installing SMART software with the installation package BI To install SMART software Run the following command if you created an MST file to customize the installation package msiexec i Path SMARTEducationSoftware msi TRANSFORMS MST file Parameter OR Run the following command if you didn t create an MST file to customize the installation package msiexec i Path SMARTEducationSoftware msi Properties Parameter Where o Path is the path to the SMARTEducationSoftware msi file and MST file o MST fileJis the name of the MST file o Properties is a set of properties you can include to customize the installation see Properties on page 47 o Parameter is the installation parameter see Parameters on page 58 24 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Using third party imaging or remote management software The following procedure shows how to deploy SMART software using Group Policy based deployment software For information on deploying SMART software using your organization s third party imaging or remote management software see the software s documentation NOTES e This procedure may vary depending on your version of Windows operating system and your system preferences e Ensure your domain controller has Windows Installer 4
43. e cee cee eee eee cece ee cece nc Locating the complete installer Locating installation packages Language files This guide explains how to customize and deploy the following software e SMART Notebook collaborative learning software 14 1 e SMART Notebook Math Tools software e SMART Product Drivers 11 6 e SMART Ink 2 2 e SMART Response 2014 assessment software NOTE For information on customizing and deploying previous versions of this software see the appropriate system administrator s guides at smarttech com support This guide is intended for IT administrators and others experienced with customizing deploying and administering Windows software in a networked environment To use this guide you must e Know IT terminology such as registry and domain controller e Know how to complete basic administrative tasks in Windows operating systems such as modifying the registry e Have administrative privileges and access to servers e Have access to the DVD or to the Internet 1 smarttech com kb 170648 CHAPTER1 GETTING STARTED IMPORTANT You must run the commands documented in this guide in an Administrator Command Prompt window To open an Administrator Command Prompt window right click the Command Prompt icon and then select Run as Administrator Computer requirements NOTE Operating systems and other third party software released after this SMART software might not be supported Before you install th
44. e software ensure your teachers computers meet the minimum requirements e Pentium 4 processor or better 2GBofRAM e Free hard disk space Software Space required SMART Notebook software 832 MB Gallery Essentials 575 MB Lesson Activity Toolkit 136 MB SMART Product Drivers 595 MB SMART Ink 92 MB SMART Response software 521 MB Supporting files 295 MB Recommended total free hard disk space 3 GB e Windows 7 SP1 Windows 8 or Windows 8 1 operating system e Microsoft NET Framework 4 Client Profile for SMART Notebook software and SMART Ink e Microsoft Visual Studio 2010 Tools for Office for SMART Ink e Adobe Flash Player 13 ActiveX control for SMART Notebook software e Adobe Flash Player 13 Firefox plug in for SMART Notebook software and SMART Response software 2 smarttech com kb 170648 CHAPTER1 GETTING STARTED e Adobe Reader 8 0 or later e DirectX technology 9 or later for SMART Notebook software e DirectX 9 compatible graphics hardware for SMART Notebook software e Internet Explorer Internet browser 8 or later IMPORTANT e You must install all prerequisite third party installation packages before you deploy the SMART EducationSoftware msi package Some SMART Notebook software features will not function as expected if the prerequisite third party software is not installed first For more information see Installing prerequisite third party software e All prerequisite third party so
45. el Use this parameter to show a progress indicator and error messages If you don t include this parameter Gallery Setup works silently without a user interface Use register with the downloadall or downloadsome parameters to display the full user interface Use register with the installall or installsome parameters to display a minimal user interface Language parameters The following table defines available language parameters for Gallery Setup 75 smarttech com kb 170648 Parameter Value Purpose 1 ar Installs Gallery in Arabic 1 cs Installs Gallery in Czech 1 da Installs Gallery in Danish 1 de Installs Gallery in German 1 el Installs Gallery in Greek 1 en_gb Installs Gallery in English U K 1 en_us Installs Gallery in English U S 1 es Installs Gallery in Spanish 1 fi Installs Gallery in Finnish 1 fr Installs Gallery in French 1 he Installs Gallery in Hebrew APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Parameter Value Purpose 1 hu Installs Gallery in Hungarian 1 it Installs Gallery in Italian 1 ja Installs Gallery in Japanese 1 ms Installs Gallery in Malay 1 nb Installs Gallery in Norwegian 1 ni Installs Gallery in Dutch 1 pl Installs Gallery in Polish 1 pt_br Installs Gallery in Portuguese Braz
46. ftware is built into the EXE file and is automatically installed in the correct order if you deploy the smartesi2014web exe file or the SMART Education Software exe file Locating installation and supporting files Before you can customize or deploy SMART software you must decide which type of file to use for the installation and then locate the installation and supporting files Select one of the following available installation file types e Complete installer also Known as an Executable EXE file e Installation package also known as an MSI file Locating the complete installer The complete installer also known as an EXE file contains all software and prerequisite third party software in a single executable file The complete installer SMART Education Software exe is located on the DVD in DVD drive SMART Education Software exe Alternatively you can download a web based version of the installer smartesi2014web exe from smarttech com software You can also download complete installer in a zip file form smartesi2014admin zip from smarttech com administratordownloads 3 smarttech com kb 170648 CHAPTER1 GETTING STARTED Locating installation packages Before deploying the Education Software Installer installation package you must deploy the following third party installation packages If you want to install this software SMART Notebook software Deploy these installation packages Microsoft NET Framework
47. he end of the installation qb Show a basic installation wizard without a Cancel button but with a dialog box signaling the end of the installation qr Show a reduced installation wizard 58 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Parameter Use af Show the full installation wizard including a dialog box signaling the end of the installation or the Fatal Error User Exit or Exit dialog box qn Hide the installation wizard and the dialog box signaling the end ofthe installation qn Hide the installation wizard but show the dialog box signaling the end of the installation Examples The following example installs SMART Notebook software and SMART Product Drivers in Silent mode msiexec i Path SMARTEducationSoftware msi INSTALL_NOTEBOOK 1 INSTALL_ BOARD 1 q The following example installs SMART Response software in Silent mode providing a product key and automatically activating the software upon completion of the installation msiexec i Path SMARTEducationSoftware msi INSTALL_RESPONSE 1 RESP_PROD_KEY 25 character product Rey ACTIVATE_LICENSE 1 q The following example installs SMART Notebook software in Silent mode linking to centrally located Gallery content msiexec i Path SMARTEducationSoftware msi INSTALL_NOTEBOOK 1 NETWORK_ CONTENT 1 CONTENT_TARGET_PATH SchoolServer Gallery q The following example installs S
48. he next page 43 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE Product codes SMART Notebook software Version Product code 10 0 124 0 8E926B45 3748 40F9 8A30 99B225E1D2E5 10 0 126 0 F581DF68 CAE9 4064 A6CD 705D95D1C756 10 0 132 0 F581DF68 CAE9 4064 A6CD 705D95D1C756 10 0 187 1 F581DF68 CAE9 4064 A6CD 705D95D1C756 10 1 253 1 D836B93F 3030 4047 99D3 65304A25839A 10 0 517 2 A51CDA36 B81D 4934 9C9D B649A0DBF4CD 10 0 596 3 5C98A4FE 1F42 4F02 B738 F32886AE5467 10 0 631 3 5C98A4FE 1F42 4F02 B738 F32886AE5467 10 6 94 0 0A0719F0 AD56 42BA B68C EFFC330B6F13 10 6 140 1 47E6A509 37B7 4440 A252 7031E9A898D7 10 7 9550F8A6 3D21 4544 8B87 F9FE7E01B964 10 8 EDOFF410 41B9 441F B457 4AC81782E8BF 11 0 AFEO24C7 7CA7 4C8E 90EE D877C7CD96A3 11 1 A810B5F5 8ACA 4670 B6B3 F98B07DFF6C4 11 2 82E3F365 86BD 4EA8 80CA F498EBE89537 11 3 E57F6C8B E159 477E 93BF 764759747BC4 11 4 79660EE7 9COB 4962 B566 2693FE34719D 14 0 4DF72C85 33C5 4297 AODE FC6DB766695D 14 1 84579080 E961 4DE7 93AB 5E2B81A96387 SMART Response software Version Product code 2 0 97 0 BDB1F637 C890 4B86 A5A7 D20D8DBE176B 2 1 307 0 CFD7DD74 42F9 4B50 AFCD 1EOBOF5ABBA4 2 2 5911 7A63D2B1 DE99 4DB3 93E 7 8FDEDD49E3E3 2 5 39 0 DO4D1BAC D63F 498F B613 FB7BCF2F6C52 3 0 159 0 6FFCF813 O6AF 468A AD64 7F9BO4DDOEDA 44 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE
49. il 1 ro Installs Gallery in Romanian 1 ru Installs Gallery in Russian 1 sv Installs Gallery in Swedish 1 tr Installs Gallery in Turkish 1 zh_cn Installs Gallery in Chinese Simplified 1 zh_tw Installs Gallery in Chinese Traditional Downloading a Gallery collection Use the following command to copy a Gallery collection from a specific source folder to a common destination folder Path Gallery Setup exe downloadall destination Path configuration Path Downloading certain categories of a Gallery collection Use the following command to copy only certain categories of a Gallery collection from a specific source folder to a common destination folder Path Gallery Setup exe downloadsome destination Path configuration Path c Alias 1 c Alias 2 Installing a Gallery collection Use the following command to install a Gallery collection from the default source as defined in the gallerycollection file to a specific destination folder Path Gallery Setup exe installall allowdownload destination Path 76 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT configuration Path Installing certain categories of a Gallery collection Use the following command to install certain categories of a Gallery collection from the default source as defined in the gallerycollection file to a specific destination f
50. ion Options RI Page content Caution You haven t selected any products Select at least one product to install Language Selection SMART Product Update SMART Product Drivers Customer Experience SMART Notebook software Product key SMART Notebook Gallery Content Team Content My Content E SMART Response software Optional Settings If you re installing SMART Response CE for use with SMART Notebook SE software or SMART Response VE software and you have a product key enter the product key below SMART Response Product key Activation Options Setup Tool Optional Settings SMART Notebook Math Tools An activated version of SMART Notebook software is required SMART Response VE Server Saving your changes After you customize an installation package save your changes as an XML file by selecting File gt Save As When you next start SMART Install Manager load the XML file by selecting File gt Open or by opening the MSI file and then selecting File gt Import 10 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Publishing your changes as an MST file The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MST file To do this select File gt Publish and then use the dialog box to define a location for and create the MST file J TP If you use an older MST file created with a
51. ion Product code 10 8 67E6410C 1E97 4D03 BEC2 8E83323A6BBD 11 0 E3189F44 F7BD 4F96 B756 AOAEFAF61D3A 11 1 E91FBB79 D736 4834 A1AB 2A5CDD2DB7E7 11 3 589B09F5 0768 4BE9 B8C0 DD253E6B3643 11 4 53330A17 78DE 458E 9997 292A2D6D3ADD 11 5 B1209081 5D82 4F8A 8318 BE7583B6E265 11 6 890680EC 2F88 47F0 970C 593081E62593 SMART Ink Version Product code 1 0 4A1F2472 6164 43FA 9D2F B35E71A8DF32 1 1 4A1F2472 6164 43FA 9D2F B35E71A8DF32 1 1 SP1 FOE390A2 AB03 4077 83C4 F12D3A65493D 2 0 5ABC49B5 DODC 428D A082 4AEFF6490F04 2 1 B4F5D378 9784 442B 97D5 24CAAF3299AA 2 2 FC69B741 DC56 4591 97A2 A6BA211B7E76 SMART Common Files Version Product code 2011 10 8 OE5DD7A3 BE29 430C 970B C553F4A58C39 2012 11 0 ED2455F7 6AA6 4D3C 85E9 A72297DD7051 2013 11 1 8D7235B2 3305 4FE1 A9A1 5F8AC2F33122 2013 11 2 9057211D 439A 4C0D 95DE 498CF54ADF8C 2013 11 3 BBA07B40 F7C6 44F7 BFO8 767F8835685F 2013 11 4 26A95DBF A866 4838 A8C9 FA219FCBD22E 46 smarttech com kb 170648 Appendix A Windows Installer properties and parameters PrOPEMIES o 225525 55h 1 4382 EE cool dd de beeeh i oildddeved sbi cagante IS deceit tantas 47 A A 58 A RR 59 Properties The following are properties for the installation package Property General properties Allowed values Notes TRANSFORMS String A language MST file for the installation see Installation language files and codes on page 61
52. ity Toolkit Lesson Activity Toolkit gallerycollection E To download Gallery content from the Internet 1 2 70 Open the software installation package in SMART Install Manager Click Product Selection The Product Selection page appears Select SMART Notebook Click Gallery Content The Gallery Content page appears Click Share Gallery content with all computers from a common network location If you want to download the Gallery Essentials collection click Install beside Essentials for Educators and then follow the on screen instructions If you want to download the Lesson Activity Toolkit collection click Install beside Lesson Activity Toolkit and then follow the on screen instructions smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Configuring Gallery content using the command line interface If you re customizing the software using the command line interface include the NETWORK_ CONTENT and CONTENT_TARGET_PATH properties in the installation package customization For more information on these properties see Windows Installer properties and parameters on page 47 Configuring Gallery content using SMART Install Manager If you re installing the software using SMART Install Manager complete the procedure in this section to configure Gallery content m To configure Gallery content using SMART Install Manager 1 Open the software installation package in SMART Install Manager 2
53. ivationwizard exe m 18 v 3 no auto renew 32 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Ei To enable automatic renewal on acomputer Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 18 v 3 auto renew 33 smarttech com kb 170648 Chapter 4 Updating the software SMART periodically releases updates to its software These updates add new features and resolve issues Go to smarttech com software to download the latest installation package SMART provides updates in two file formats in the installation package e Windows Installer update installation packages MSI files e Windows Installer patches MSP files NOTE MSP files are available only for select updates as identified on the SMART website Which file format you use depends on the version of the software installed on your computers and the version of the update If these versions are the same you can use the MSP file if available to install the update If these versions are different because for example a previous version of the software is installed on your computers you must first upgrade the software on your computers to the same version as the update using the MSI file and then install the update using the MSP file if available After you download an installation package and extract the update files place the update files ina location on your net
54. llowing table defines available flags for Gallery Setup eee remote Prevent Gallery Setup from registering itself This disables the Check for Updates feature with the SMART software and prevents users from updating the content 73 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Flag verbose Purpose Output progress of operations to standard output when working in command line mode Notes overrideproxy Set Gallery Setup to ignore default system wide or previously set proxy settings where applicable and use a proxy specified by the proxy parameter server port format using a user name and password provided by the username and password parameters You can seta user name and password without overrideproxy and still use it for authentication with the default proxy allowdownload Download the Gallery collection from the default URL specified in the configuration Use this flag with the installall or installsome parameters when you omit the source parameter forcedest Share Gallery content across users Parameters The following table defines available parameters for Gallery Setup work with Parameter Purpose Notes source Define the path to a local or network If you omit this parameter the folder where the Gallery content is installation program uses the default stored befo
55. mage with installed and activated software you must activate the software on each cloned computer e Reverting a computer to an earlier state If you use system recovery or protection software that periodically restores the computer to an earlier state you might need to activate the software before locking the computer so that the activation record is not cleared each time the computer is restored Run the activation wizard while connected to the network or complete the following procedure to activate the software on each computer NOTE You don t need to activate SMART Product Drivers SMART provides this software to you when you purchase a SMART interactive product El To activate SMART software after installation Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe puid education_bundle m Value v 3 a Optional flags Product keys Where o Value is 4 to run the activation wizard in unattended mode OR Value is 6 to run the activation wizard in user interface mode 26 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE o Optional flags are optional flags you can include to configure the activation wizard Flag Purpose monitor Number Specify the monitor to display the activation wizard proxy Host Port Specify the proxy host and port numberto use for activation proxyuser User Specify the proxy user name to use f
56. n earlier version of the MSI file it might not work properly Use the current MSI file to create your MST file Publish the MST file in the same location as the MSI file Customizing the software After you ve opened your install file in SMART Install Manager you can customize the software by setting the controls on each page Available controls are defined in the following table Control Procedure General Options Product Selection Notes SMART Product Drivers Select to install SMART Product Drivers SMART Ink Select to install SMART Ink SMART Notebook software Product key Select to install SMART Notebook software Read the two notes regarding SMART s new software licensing and then select the acknowledge the above box located under each note Type your 25 character product key for SMART Notebook software IMPORTANT If you don t select the two license acknowledgment boxes SMART Notebook software doesn t install You can type the product key with or without hyphens When you type a volume product key the software activates when you deploy it to your network computers SMART Response software Select to install SMART Response software If you choose to install SMART Response software you must also install SMART Notebook software When you select this check box SMART Install Manager automatically selects SMART Notebook 11 smarttech com kb
57. new specific keys Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 15 v 3 renewal mode product puid Product Product keys Where o Product is response_14 or education_bundle o Product keys are one or more software product keys you want to renew Each product key must be in the following form pk Product key Where Product key is the software product key 30 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Renewing keys in user interface mode M To renew all keys associated with a single product Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 16 v 3 renewal mode product puid Product uipack UI pack Where o Product is response_14 or education_bundle o Ul pack is the corresponding UI pack for the selected product response_3 or education_bundle NOTE This command renews all keys associated with the specified product To renew specific keys Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 16 v 3 renewal mode product puid Product uipack UI pack Product keys Where o Product is response_14 or education_bundle o UI pack is the corresponding UI pack for the selected product response_3 or education_bundle o Pr
58. ng 71 Gallery Essentials 66 geography content 52 75 German 57 61 62 Greek 57 61 62 H hard disk space 2 Hebrew 57 61 62 history content 52 75 INDEX Hungarian 57 61 62 imaging 26 Install Manager See SMART Install Manager Internet access 58 Italian 57 61 62 J Japanese 57 61 62 language arts content 52 75 language files 61 language setup 47 Lesson Activity Toolkit 66 Lesson Activity Toolkit collection 52 M Malay 57 62 Math Tools See SMART Notebook Math Tools mathematics content 52 75 Microsoft NET framework 4 22 Microsoft Visual Studio Tools for Office 4 22 MSI files 4 35 MSP files 36 MST files 11 47 61 My Content folder 15 52 78 N Norwegian 57 61 62 notification area 55 90 smarttech com kb 170648 p parameters 58 people and culture content 52 75 PKG files 3 Polish 57 61 62 Portuguese 61 63 prerequisites computer 2 knowledge 1 Print Capture Driver 15 53 product key 11 48 protection software 26 R RAM 2 recreation content 52 75 renewable activations 29 requirements 2 Romanian 57 62 63 Russian 57 62 63 S science content 52 75 serial number See product key service ports 17 shortcuts 49 Silent mode 58 Slovak 57 62 63 SMART Document Camera 15 53 56 SMART Ink 11 56 48 SMART Install Manager about 7 downloading 7 installation file types 8 installing 7 SMART Notebook 11 48 SMART Notebook Math Tools 12 48 SMART Notebook SE 17 54 SMART Pr
59. nload Save the file to your computer Browse to the file on your computer and then double click the file The SMART Install Manager installation wizard appears Follow the on screen instructions Selecting an installation file After you install SMART Install Manager shortcuts to the software appear on the desktop and in the Start menu Windows 7 operating systems or the Apps screen Windows 8 operating system You can use SMART Install Manager with either the custom installer or with the installation packages Depending on which file type you select you can do the following Installation file Complete installer exe e Open and customize the complete installer exe file file e Save your changes to the installation package as an XML file e Publish your changes to the installation packages as an XML file Installation package msi e Open and customize an installation package msi file file e Save your changes to the installation package as an XML file e Publish your changes to the installation packages as an MST file smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Using SMART Install Manager with the complete installer Use the following instructions if you selected the complete installer Opening a complete installer file To customize the complete installer drag the SMART Education Software exe file into the SMART Install Manager window Alternatively you can search for
60. nnnnneeenenennnen 39 Using the amp serinterface u coccion otto IERE E eE AE EEEE GOES 39 Using the command line interface 0 2 22 aa dadao ete ec anaana 40 Appendix A Windows Installer properties and parameters 0 20 0 47 Properties iccccccci cei ccc coer E Bahia ee een ee 47 Parameters zusehen ee ea ee ee lee 58 Example Ss riscos cerdito meteo ae 59 Appendix B Language files and codes 2 2 2 61 Installation language files and codes 0 0 cece cece eee cee eee eee e eee eeees 61 LANGUAGES PACKS nn reise scene e rasta doses tias 62 Appendix C Installing and maintaining Gallery content uuucuceseeneen 65 Installing Gallery content occ 66 Modifying Gallery content occ 71 Changing Gallery content locations uu2222uoeeneneeeeenneeennnneeeneeeeennenn 77 Appendix D Removing previous versions of SMART Board software 83 Removing SMART Board software 9 x oo cece ccc eee cee cece cee cence eee ARENE eees 83 Removing SMART Board software 8 x 20 2 2 o ce eee cece eee eee eee cence eee aana 84 Removing SMART Board software 7 x 200 022 cece cece cee eee eee eee ETENI IOE TEEGEE 86 i smarttech com kb 170648 CONTENTS smarttech com kb 170648 Chapter 1 Getting started Computer requirements _ _ 2 222 2222 eee eee ee eee eee eee Locating installation and supporting files 2 1 0 0 000 l occ cec
61. nstall Manager load the XML file by selecting File gt Open or by opening the EXE file and then selecting File gt Import Publishing your changes as an XML file The final step in using SMART Install Manager to customize the complete installer is to publish your changes as an XML file To do this select File gt Publish and then use the dialog box to define a location for and create the XML file 9 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Using SMART Install Manager with the installation packages Use the following instructions if you selected the installation packages Opening an installation package To customize an installation package drag the SMARTEducationSoftware msi file into the SMART Install Manager window Alternatively you can search for installation packages on your computer by clicking a or on CDs or DVDs by clicking O NOTE All installation packages you ve previously opened in SMART Install Manager appear in the Unmodified Packages tab After you open an installation package a set of pages for that installation package appears in SMART Install Manager Customize the installation package using the controls on these pages For further information on available controls see Customizing the software onthe next page A Tel File Help SMART Install Manager Welcome Product Selection Page links General Options 7 Activate software during installation Product Selection Installat
62. odifying Gallery content 2 000 o ice cece cece cee eee eee eee eee cee e cece eeeeeeeeeee 71 COMMA ANGS cw cnooceteagencastresuhesontiuseaedocassaeebeuhouecaeeeesoraeeueesedocenedhetaaeaex ee ens T3 A A A EA 73 Parameters 2 cease eerie tits ai een a te ssl ds ds 74 Language parameters eror 2 u 22 2422u0 220 ia iobdsdupcocoe socia er E RAEO re iia 15 Downloading a Gallery collection 2 0 2 0222 eee 76 Downloading certain categories of a Gallery collection 2 76 Installing a Gallery collection 2 00 02 02 cece cece cee cee eee cece cece cece eee eeee 76 Installing certain categories of a Gallery collection 2 022 0222 222022 e eee ee eee 77 Registering installed Gallery collections 2 2 1 2 0 cece eee e ee eee eee eee eeneenees 77 Removing a Gallery collection zorseres 0 000 o eee ccc cee cee cee eee cece eee eeees 77 Changing Gallery content locations 22 20022 77 Starting the software in Administration mode 0 02022 nennen 78 Changing the location of the My Content folder _ 0 2 2 0222 78 Creating or connecting to Team Content folders 202220ecnesen eee eee eee eee 79 Connecting to aN RSS TESA assenvocio erahnen dass hier 80 65 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Gallery content includes the following e Gallery Essentials which is a collection of educational photos and other im
63. oduct Drivers 11 48 INDEX SMART Product Update 14 49 XML files 9 SMART Response 11 54 48 SMART Response CE 17 54 SMART Response LE 16 54 SMART Response PE 16 54 SMART Response VE 17 SMART Response XE 16 54 SMART Tools 56 SNMP 18 Spanish 58 62 63 special needs content 52 75 sports content 52 75 SSL digital certificates 18 startup 55 56 Swedish 58 62 63 system recovery software 26 y Tablet PC support 56 Team Content folders 52 79 technology content 52 75 third party applications 25 Turkish 58 62 63 tutorial file 15 53 U unsigned drivers 56 updates 35 W Windows 7 operating system 2 18 56 Windows 8 operating system 2 Windows 8 1 operating system 2 Windows Installer 47 Windows operating systems 2 x XML 9 10 91 smarttech com kb 170648 SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 170648
64. oduct keys are one or more software product keys you want to renew Each product key must be in the following form pk Product key Where Product key is the software product key 31 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Enabling and disabling automatic renewal of keys M To enable automatic renewal of specific keys Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 17 puid Product v 3 auto renew Product keys Where o Product is response_14 or education_bundle o Product keys are one or more software product keys you want to renew automatically Each product key must be in the following form pk Product key Where Product key is the software product key E To disable automatic renewal of specific keys Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 17 puid Product v 3 no auto renew Product keys Where o Product is response_14 or education_bundle o Product keys are one or more software product keys you don t want to renew automatically Each product key must be in the following form pk Product key Where Product key is the software product key El To disable automatic renewal on a computer Run the following command C Program Files Common Files SMART Technologies SMART Product Update act
65. older Path Gallery Setup exe installsome remote source Path allowdownload destination Path configuration Path c Alias 1 c Alias 2 Registering installed Gallery collections If you installed Gallery collections to a network location use the following command to register the Gallery content with the SMART software on each user s computer Path Gallery Setup exe register remote forcedest destination Path configuration Path Removing a Gallery collection Use the following command to remove the Gallery Essentials collection Path Gallery Setup exe uninstall guid gallery smarttech com H tie To automate the removal of a Gallery collection you can use the command in a batch file as a startup script Changing Gallery content locations After installing the software you can do the following e Change the location of the My Content folder e Create or connect to a Team Content folder e Connect to an RSS feed 77 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Starting the software in Administration mode Before you can maintain content folders you must start the software in Administration mode E To start SMART Notebook software in Administration mode 1 Open a Command Prompt window 2 Typethe following command Path Notebook exe admin Where Path is the path to the SMART Notebook software program folder
66. on 2 e Set CONTENT_SOURCE_PATH to the path of the folder on your school s network that contains the Gallery Essentials and Lesson Activity Toolkit folders e Set CONTENT_TARGET_PATH to the path of the folder where you want to install the Gallery content if you don t want to use the default folder If you re installing Gallery content in a central location option 3 e Set NETWORK_CONTENT to 1 e Set CONTENT_TARGET_PATH to the path of the the folder on your school s network that contains the Gallery Essentials and Lesson Activity Toolkit folders SMART Technologies FULL_GALLERY 1 Install the full Gallery Essentials collection ADMIN_ CONTENT 1 Install the Administration and Evaluation category Don t include this property if you included the FULL_GALLERY category ARTS_CONTENT 1 Install the Arts category Don t include this property if you included the FULL_GALLERY category 51 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property Allowed values Notes ENGLISH_ 1 Install the English and Language Don t include this property if you CONTENT Arts category included the FULL_GALLERY category GEOGRAPHY_ 1 Install the Geography category Don t include this property if you CONTENT included the FULL_GALLERY category HISTORY_ 1 Install the History category Don t include this property if you CONT
67. ons with Internet enabled devices Other modes don t require activation Renewing keys Ifyour school has purchased maintenance or subscription licenses SMART software attempts to renew the keys automatically on a scheduled basis before and after the keys expiry dates However you can choose to explicitly renew the keys at a specified time You can also choose to disable automatic renewal in situations where you don t want the keys on a computerto be renewed because for example you re planning to retire the computer LJ vie The activation wizard user interface distinguishes between maintenance and subscription licenses e Maintenance licenses are labeled with Valid for versions released before Date e Subscription licenses are labeled with the expiration date of the key 29 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE Renewing keys in unattended mode El To renew all keys Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 15 v 3 renewal mode all To renew all keys associated with a single product Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe m 15 v 3 renewal mode product puid Product Where Product is response_14 or education_bundle NOTE This command renews all keys associated with the specified product To re
68. or activation proxypassword Password Specify the proxy password to use for activation locale Code Display the activation wizard user interface ina specific language where Code is your language code see Installation language files and codes on page 61 o Product keys are one or more software product keys you want to activate Each product key must be in the following form pk Product key Where Product key is the software product key E To activate only SMART Notebook Math Tools software after installation Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe puid education_bundle m Value v 3 a Optional flags pk Product key Where o Value is 4 to run the activation wizard in unattended mode OR Value is 6 to run the activation wizard in user interface mode 27 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE o Optional flags are optional flags you can include to configure the activation wizard Flag Purpose monitor Number Specify the monitor to display the activation wizard proxy Host Port Specify the proxy host and port numberto use for activation proxyuser User Specify the proxy user name to use for activation proxypassword Password Specify the proxy password to use for activation locale Code Display the activation wizard user interface ina specific lang
69. otebook SE The default port is 23458 17 smarttech com kb 170648 CHAPTER 2 CUSTOMIZING THE SOFTWARE Control Secure Base port Procedure Type the port number for the encrypted data channel OR Type to use a random port number for the encrypted data channel Notes This control is applicable only if students answer questions with SMART Notebook SE The default port is 23457 Certificate file Type the path to the certificate file for SSL digital certificate encryption OR Click Browse and then browse to and select the certificate file This control is applicable only if students answer questions with SMART Notebook SE SMART Response SMART Response VE Server Local server website Type the URL of the SMART Response VE Server for example http response example com SMART Product Drivers Optional Settings Enable Tablet PC Support Select to use Tablet PC functionality with your SMART interactive display without having to connect a Tablet PC This property is applicable for the Windows 7 operating systems lt has no effect on other operating systems Start SMART System Menu at logon Select to start SMART System Menu when the user logs on Start SNMP Agent services at logon Select to enable SNMP Agent services SMART Ink Optional Settin gs Start SMART Ink at logon Select to start SMART Ink when the user logs on Make SMART
70. ouble click SMARTEssentials gallerycollection Gallery Setup starts smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Inthe Content tab select the categories you want to include and clear the categories you don t want to include In the Languages tab select the language packs you want to include and clear the language packs you don t want to include CJ te To see the language pack names in English clear Show native names In the Installation folder for Gallery content box type the path to the folder where you want to store the Gallery collection Click OK Gallery Setup installs the selected Gallery collection Click Finish Repeat steps 3 to 9 for the Lesson Activity Toolkit DVD drive Content Lesson Activity Toolkit Lesson Activity Toolkit gallerycollection El To download Gallery content from the Internet 1 2 Open the software installation package in SMART Install Manager Click Product Selection The Product Selection page appears Select SMART Notebook Click Gallery Content The Gallery Content page appears Click Install the Gallery on each computer Click Download and then select the location to download the Gallery content to Click OK to start the download Click Close when the download is complete Configuring Gallery content using the command line interface Ifyou re customizing the software using the command line interface include the CONTENT _ SOURCE
71. questions with SMART Response XE clickers Select to enable students to answer questions with SMART Response or Senteo clickers CHAPTER 2 CUSTOMIZING THE SOFTWARE Control SMART Response VE SMART Notebook SE Procedure Select to enable students to answer questions with SMART Response VE Internet enabled devices Select to enable students to answer questions with SMART Notebook SE in SMART Response CE mode Notes al 277 eye Ot 3 Which country sponsored Columbus s voyage OA Portugal OB Spain OC England OD France SA if te i fl Multiple SMART Response devices in the same class SMART Response Optiona Select to enable students to answer questions with Senteo SMART Response SMART Response LE SMART Response PE or SMART Response XE clickers or SMART Notebook SE Select Include SMART Response VE to also enable students to answer questions with SMART Response VE Internet enabled devices Settings Start Desktop Menu at log in for all users Select to start SMART Response software when the user logs on Install the education standards database Select to install the SMART Response education standards database File port Type the port number for the file data channel OR Type to use a random port number for the file data channel This control is applicable only if students answer questions with SMART N
72. rces box Click Close Close the software smarttech com kb 170648 Appendix D Removing previous versions of SMART Board software Removing SMART Board software 9 x 0 o cece cece cee eee cee ect e eee cee ceeeeeeees 83 Removing SMART Board software 8 x _ 0 0 o oc e cece cee eee e eee eccee cee ceeeeeeees 84 Removing SMART Board software 7 x 0 00 2 cece cece cee cee eee eee cee cee e eee e cee ceeeeeeees 86 Cleaning the TEGISUY oot ese ist it dt 87 If you have version 9 0 or earlier of SMART Board software on your computers SMART recommends that you remove it before installing new software Removing SMART Board software 9 x You or your predecessor installed SMART Board software 9 x using the Windows Installer 3 1 installation utility You can remove SMART Board software 9 x using the installation package if you still have it or the product code E To remove SMART Board software 9 x Run the following command to remove the software using the installation package msiexec x Path SMART Board Software msi Parameter Where o Path is the path to the SMART Board Software msi file o Parameter is the installation parameter see Parameters on page 58 OR 83 smarttech com kb 170648 APPENDIX D REMOVING PREVIOUS VERSIONS OF SMART BOARD SOFTWARE Run the following command to remove the software using the product code msiexec x Product code Parameter Where o Product code is the produ
73. re installation URL from the Gallery configuration as specified by the guid or configuration parameters destination Path Define the path to a local or network If you omit this parameter Gallery folder where Gallery Setup installs the Setup uses this default path found in Gallery content the computer s registry configuration Path Define the full path to a If you omit this parameter you must gallerycollection file including the file provide the guid parameter to name specify a known Gallery collection proxy Server Port Specifies the proxy used by Gallery Setup when you include the overrideproxy flag guid Identifier Specify a known Gallery collection to A Gallery collection is known if Gallery Setup has already opened its gallerycollection file In this situation use this parameter instead of the configuration parameter 74 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT Parameter Alias Purpose Download or install the category of the Gallery collection identified by Alias Use this parameter with the downloadsome and installsome commands You can include several c parameters in a single command Valid Alias values for the Gallery Essentials collection are admin arts e english e geography e history e math e people e science e special e sports ui N A Specify the user interface lev
74. re recommended procedures for removing SMART software using the SMART Uninstaller command line interface NOTE SMART recommends that you copy SMART Uninstaller to a temporary location before running command lines and prefix command lines with start wait 40 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE Bi To remove all SMART software 1 Copy SMART Uninstaller to a temporary location by running one of the following commands o For 32 bit operating systems copy CommonProgramFiles SMART Technologies SMART Uninstaller exe TEMP o For 64 bit operating systems copy CommonProgramFiles x86 SMART Technologies SMART Uninstaller exe TEMP 2 Remove all software by running the following command start wait SMART Uninstaller TEMP SMART Uninstaller exe noui uninstall all uilevel none 3 Delete the copy of SMART Uninstaller in the temporary location by running the following command del TEMP SMART Uninstaller exe dal To remove select SMART software by product name 1 Copy SMART Uninstaller to a temporary location by running one of the following commands o For 32 bit operating systems copy CommonProgramFiles SMART Technologies SMART Uninstaller exe TEMP o For 64 bit operating systems copy CommonProgramFiles x86 SMART Technologies SMART Uninstaller exe TEMP 41 smarttech com kb 170648 CHAPTER 5 REMOVING THE SOFTWARE 2 Remove
75. s and codes on page 61 Similarly if you want users to be able to view and use the software in a language other than English you must download and install the appropriate language pack see Language packs on page 62 These language packs are located on the DVD under DVD arivef Administrators Windows Education Software Install Support Languages or in the downloaded zip file under Support Languages 5 smarttech com kb 170648 Chapter 2 Customizing the software Using SMART Install Manager 2 000 202 o eee cece cee eee eee eee eee cence ee ceeeceeeeeee 7 Installing SMART Install Manager 2 2 0 0 ccc cee cee eee eee cee cee cece eceeceeeeeeeeees 7 Selecting a installation file con checccc coca ssc prea a nE EN E EEES ERE EI sacle 8 Using SMART Install Manager with the complete installer 2 2 2222 9 Opening a complete installer file 0 0000 002 ole cece cee cee cee cee cece eee eee 9 Saving your changes 2 2 2 eee eee eens 9 Publishing your changes as an XML file 2222 e eee eee 9 Using SMART Install Manager with the installation packages 2 2222022200 10 Opening an installation package 2 o elec cece cee cee cee cee EEE REEE 10 Saving yo r changes E A een 10 Publishing your changes as an MST file 02 022022 e eee eee 11 Customizing the software oooccccccccccccccccnccc cece ee cee cee eee eee cece a a et 11 Using third party tools
76. setup iss file and then using the file to remove the software from all computers NOTE You need to create the setup iss file only once You can then use the file to remove the same version of SMART Board software from other computers on your network using a batch file or startup script Before completing the following procedures determine the product code for the version of SMART Board software installed on the computers Version GUID 7 0 72226969 B20E 439E BOA1 FD1EE5403CCF 71 93458E57 1D12 4F01 980D 62D5430048D0 7441 14AE43DA 37FE 4B73 99C0 DO2E01B48837 71 2 28E27E54 92A5 4717 A4E5 837D7E894AB4 7 4 3 FF332803 8B46 4392 A2F4 8790735F7B26 The product code includes the braces and E To create the setup iss file 1 Run the following command RunD1132 C PROGRA 1 COMMON 1 INSTAL 1 PROFES 1 RunTime 0701 Intel32 Ctor dl1 LaunchSetup C Program Files InstallShield Installation Information GUID setup exe r 10x9 AddRemove The InstallShield installation utility removes SMART Board software and creates a setup iss file in the root Windows folder 2 Move the setup iss file to a location where all computers can access it 86 smarttech com kb 170648 APPENDIX D REMOVING PREVIOUS VERSIONS OF SMART BOARD SOFTWARE Ei To remove SMART Board software 7 x Run the following command RunD1132 C PROGRA 1 COMMON 1 INSTAL 1 PROFES 1 RunTime 8701 Intel32 Ctor dl1 LaunchSetup C Progr
77. stallation using the SMART Response Setup Tool 54 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property LOSU_RDM Allowed values 1 default Add the SMART Response icon to the notification area when the user logs on Empty string Don t add the SMART Response icon to the notification area when the user logs on Notes LOSU_RHWS 1 default Start the SMART Response hardware service when the user logs on Empty string Don t start the SMART Response hardware service when the user logs on INSTALL_ DATABASE 1 default Install the SMART Response education standards database Empty string Don t install the SMART Response education standards database FILE_PORT String The port you want to use to receive assessment information from SMART Notebook SE This property is applicable only if you re installing SMART Response software in CE mode SECURE_BASE_ PORT String The secure port you want to use to receive assessment information from SMART Notebook SE This property is applicable only if you re installing SMART Response software in CE mode CERTIFICATE_ String The path to and file name of This property is applicable only if FOLDER the security certificate for Diffie you re installing SMART Response Hellman encryption software in CE mode VE_SERVER_ String The URL of the WEBSITE SMART Response VE
78. talling Gallery content in a central location Downloading Gallery content To place and use Gallery content in a central location on your school s network you must first download the content from the DVD or the Internet to that location by performing one of the procedures in this section NOTE To download Gallery content from the DVD you must have Gallery Setup on your computer Gallery Setup is included with SMART Install Manager SMART Notebook software and SMART Notebook SE a To download Gallery content from the DVD 1 Insert the DVD in your computer s DVD drive 2 Ifthe DVD browser appears close it 69 smarttech com kb 170648 APPENDIX C INSTALLING AND MAINTAINING GALLERY CONTENT In Windows Explorer browse to DVD drive Content Gallery Essentials Double click SMARTEssentials gallerycollection Gallery Setup starts Inthe Content tab select the categories you want to include and clear the categories you don t want to include In the Languages tab select the language packs you want to include and clear the language packs you don t want to include J tie To see the language pack names in English clear Show native names In the Installation folder for Gallery content box type the path to the folder where you want to store the Gallery collection Click OK Gallery Setup installs the selected Gallery collection Click Finish Repeat steps 3 to 9 for the Lesson Activity Toolkit DVD drive Content Lesson Activ
79. tent folder from any computer on the network 52 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER PROPERTIES AND PARAMETERS Property PRINT_CAPTURE Allowed values 1 default Install the Print Capture Driver Empty string Don t install the Print Capture Driver Notes The Print Capture Driver is a printer driver that enables users to export content from other programs to SMART Notebook software by using the SMART Notebook Document Writer INSTALL_ 1 default Enable the registration of Disable the registration of DOCCAM_ SMART Document Camera drivers SMART Document Camera drivers if DRIVERS Empty string Disable the they conflict with existing third party registration of drivers on the computer SMART Document Camera drivers COPY_ 1 default Copy the The SMART Notebook software TUTORIAL SMART Notebook software tutorial tutorial file opens when a user first file to the user s Documents folder O Don t copy the SMART Notebook software tutorial file to the user s Documents folder starts the software It demonstrates how to use the software and what s new in the current version of the software If there is limited space on users computers you can choose to not copy the tutorial file to their Documents folders 53 smarttech com kb 170648 APPENDIX A WINDOWS INSTALLER Property ENABLE_NB_ FIREWALL SMART Response PROPERTIES AND PARAMETERS Allowed val
80. ter installall Install the entire Gallery collection from the If you omit the source parameter Gallery source folder to the destination folder Setup doesn t use a default path unless you provide the allowdownload flag If you omit the destination parameter Gallery Setup uses the default path defined in the Gallery collection s configuration installsome Install specific categories ofthe Gallery If you omit the source parameter Gallery collection from the source folder to the Setup doesn t use a default path unless you destination folder provide the allowdownload flag If you omit the destination parameter Gallery Setup uses the default path defined in the Gallery collection s configuration Specify which categories you wantto download using the c parameter teamcontent Register additional Team Content atthe You must enter an existing Gallery folder specified by the destination destination parameter mycontent Set the default My Content path to the folder specified by the destination parameter repair Attemptto detect and optionally remove Include the allowcleanup parameter to corrupted galleries delete corrupted galleries uninstall Remove the installed Gallery collection register Define the location of Gallery content Use this command with the destination and configuration parameters or with the guid parameter Flags The fo
81. the complete installer on your computer by clicking fo or on CDs or DVDs by clicking O After you open the complete installer a set of pages for that installer appears in SMART Install Manager Customize the complete installer using the controls on these pages For further information on available controls see Customizing the software on page 11 File Help Za UA SMART Install Manager SMART Welcome Product Selection E Page links General Options 7 Activate software during installation Product Selection Installation Options aoe ea E Page content Caution You haven t selected any products Select at least one product to install Language Selection SMART Product Update SMART Product Drivers Customer Experience SMART Notebook software Product key SMART Notebook Gallery Content Team Content Content My E SMART Response software Optional Settings If you re installing SMART Response CE for use with SMART Notebook SE software or SMART Response VE software and you have a product key enter the product key below SMART Response Product key Activation Options Setup Tool Optional Settings SMART Notebook Math Tools po ESAS z An activated version of SMART Notebook software is required Saving your changes After you customize the complete installer save your changes as an XML file by selecting File gt Save As When you next start SMART I
82. uage where Code is your language code see Installation language files and codes on page 61 o Product key is the software product key To activate only SMART Response software after installation Run the following command C Program Files Common Files SMART Technologies SMART Product Update activationwizard exe puid response 3a uipack response 3 m Value v 3 a Optional flags pk Product key Where o Value is 4 to run the activation wizard in unattended mode OR Value is 6 to run the activation wizard in user interface mode 28 smarttech com kb 170648 CHAPTER3 DEPLOYING THE SOFTWARE o Optional flags are optional flags you can include to configure the activation wizard Flag Purpose monitor Number Specify the monitor to display the activation wizard proxy Host Port Specify the proxy host and port number to use for activation proxyuser User Specify the proxy user name to use for activation proxypassword Password Specify the proxy password to use for activation locale Code Display the activation wizard user interface ina specific language where Code is your language code see Installation language files and codes on page 61 o Product key is the software product key NOTE This command is applicable only if you re running SMART Response software in CE mode students answer questions with SMART Notebook SE or VE mode students answer questi
83. uage in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereof covered by one or more of the following U S patents www smarttech com patents 06 2014 smarttech com kb 170648 Contents Chapter 1 Getting Started 1 Computer requirements sesser ses aci dorsal da 2 Locating installation and supporting files 0 00 0 00002 o cece cece cece eee cee eee e eens 3 Chapter 2 Customizing the software 2 2 0 2222 e ccc ee ee cee ee eee ee ee ee eeee 7 Using SMART Install Manager 0 0 022 anea cn 7 Using third pPa tytO00 S ccoo ians e till ii eee eles sac 19 Chapter 3 Deploying the Software _ 2 2 2 2 eee ee 21 Using the command line interface 1 cece ccc cece eee cee cence eee een rca 22 Using third party imaging or remote management software 0 22 0022 e eee eee eee eee 25 Activating the software after installation 0222cuueneeneennnn nennen 26 REMEWING KEYS 2 0 2000 iris it ratita 29 Chapter 4 Updating the software ooo ccoo 35 Using a Windows Installer update installation package MSI file 35 Using a Windows Installer patch MSP file 2 002220oceccen een 36 Chapter 5 Removing the software 222022ussssusosseensnnnnnnnnnnn
84. ues 1 default Allow SMART Notebook software to communicate through the Windows Firewall for advanced NBSDK functionality O Don t allow SMART Notebook software to communicate through the Windows Firewall SMART Notebook software can listen locally but is unable to communicate through the Windows Firewall software properties Notes This property updates the Windows Firewall exception list for Domain and Private networks RESPONSE_ MODE 1 Install the software in standard mode Students answer questions using Senteo or SMART Response clickers 2 Install the software in CE mode Students answer questions using SMART Notebook SE 4 Install the software in LE mode Students answer questions using SMART Response LE clickers 8 Install the software in PE mode Students answer questions using SMART Response PE clickers 16 Install the software in XE mode Students answer questions using SMART Response XE clickers 32 default Install the software in VE mode Students answer questions using SMART Response VE Internet enabled devices 64 Install the software in Mixed mode Students answer questions using Senteo SMART Response SMART Response LE SMART Response PE or SMART Response XE clickers or SMART Notebook SE 128 Install the software in Mixed mode with additional support for SMART Response VE Internet enabled devices You or the user can change the mode after in
85. work that s accessible to all the computers you plan to update IMPORTANT You cannot roll back an update after installing it on your computers You must remove the full version of the software using Control Panel or the command line interface see Removing the software on page 39 and then install the previous version of the software Using a Windows Installer update installation package MSI file The command line for running an update using a Windows Installer update installation package varies depending on whether the update is major or minor 35 smarttech com kb 170648 CHAPTER 4 UPDATING THE SOFTWARE NOTE The SMART website indicates whether an update is major or minor u To run a major software update using a Windows Installer update installation package Run the following command msiexec i Path File msi Parameter Where o Path is the path to the MSI file o FileJisthe name of the MSI file o Parameter is the installation parameter see Parameters on page 58 IMPORTANT Do not include the REINSTALLMODE and REINSTALL properties To run a minor software update using a Windows Installer update installation package Run the following command msiexec i Path File msi REINSTALLMODE vomus REINSTALL ALL Parameter Where o Path is the path to the MSI file o File is the name of the MSI file o Parameter is the installation parameter see Parameters on page 58 IMPORTANT You must
86. ys in unattended mode 22 eee cece cee cee cee cee cece eee eeees 30 Renewing keys in user interface mode LL eee cnc 31 Enabling and disabling automatic renewal of keyS 2 2222 c cece eee eee eee eee cece ees 32 You can deploy the software using one of the following methods e Deploy the complete installer using the command line interface e Deploy the installation packages using the command line interface e Deploying the installation packages using third party imaging or remote management software IMPORTANT e You must install all prerequisite third party installation packages before you deploy the SMART EducationSoftware msi package Some SMART Notebook software features will not function as expected if the prerequisite third party software is not installed first For more information see Installing prerequisite third party software e Close any Firefox browser windows before installing the Adobe Flash Player plug in e Regardless of how you deploy the software you must choose to install at least one of the software products Otherwise the installers do not install any of the software products e If youare deploying SMART Product Drivers the user must log off and log back on after you deploy the software to start the SMART Board Service In addition an error message might appear after you deploy the software stating that the SMARTBoardService exe file could not be found The user can close this error message

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