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        Installation and operating instructions For the CADDY ALTERNA
         Contents
1.                                                                                                                                                                                                                                                                                                                                                                                     21    TEMPERATURE PROBE CONNECTION  RTD     On the Caddy Alterna  a RTD has to be installed on the side of the appliance using the support provided  two holes  are pre drilled on the edge of the furnace   The RTD has to be connected to the PC board  2  The RID is a sensor   probe type  that reads the temperature inside the hot air plenum  Refer to electric diagram for connection details     RTD SUPPORT    RTD                a    TWO HOLES  SBN 8 PRE DRILLED                It is important that the RTD and the RTD support be properly fixed onto the plenum     WARNING  USE WIRING SUITABLE FOR 75  C    ELECTRICAL ELEMENT CONNECTION    The following instructions do not supersede the local code     The electrical element must be connected to the PC board  2  see WIRING DIAGRAM   For security reasons  the  electrical element has a manual reset thermostatic sensor that is located inside the electrical unit  If the temperature  of the electric unit exceeds the high limit  the thermostatic sensor will disengage the elements  To reactivate  press  the red    manual reset    button on the thermostatic sensor  L 170 thermod
2.                                                                                                                 13          FOLLOW CHIMNEY         VENT MANUFACTURER S    INSTRUCTIONS          WALL    THIMBLE N         90 DEGREE ELBOW                                                                                                                                                                                                                                                    45 DEGREE ELBOW      TERMINATION  COLLAR    WALL  STRAP    CLEAN OUT      TEE         90 DEGREE ELBOW       B  FOLLOW CHIMNEY OR p       45 DEGREE ELBOW  VENT MANUFACTURER S     72   INSTRUCTIONS                                    TERMINATION  WALL            COLLAR  THIMBLE             WALL  STRAP                    CLEAN OUT       i                         MIN 1                                                                                                     NOTE  Follow the vent manufacturer s instructions     1     2     Position furnaces  adhering to clearances     Locate position of hole in wall  since most furnaces are installed in a basement  make sure that the hole in the  wall is located above ground level  You will need to go up vertically for a few feet  and then go horizontally  toward the wall  If the furnace is vented toward the back  a minimum vertical elevation of 2 feet is required to  maintain an appropriate clearance with the hopper  If the furnace is vented toward the side  a minimum v
3.                                  4    J E y   ix     Fresh air f 4    intake    P trap   Exterior    INSTALLING PC BOARD  2    PC board  2 is used for the system configuration  Different locations can be chosen  right or left side   First   choose to install the PC board  2 on the left or on the right side of the furnace  Then  you must choose to install it  directly on the hopper or on the bracket which will need to be secured to the hopper  Then  connect PCB 1 to  PCB 2 using the black and white wires  Both wires must connect to the    WOOD DMPR  port on PCB 2  Finally   connect the blower and the thermostat to PC board  2  Refer to electric diagram for connection details                                                                       BLACK AND WHITE  WIRES                               19                                                                                                                                    1 15                 BEHIND THIS PANEL                                                          20    INSTALLING THE LCD USER INTERFACE    The LCD user interface  touchscreen  is used for the system s operation  It must be attached to the bracket already  installed on the furnace  Then  connect PC board  1 to the LCD user interface  In order to do so  use the white  cable already connected to PCB 1  Simply run the cable along the side of the furnace using the plastic clips  supplied with the owner s manual as shown below     PLASTIC CLIPS    WHITE CABLE 
4.                37    VENTING SYSTEM MAINTENANCE    REGULARLY EXAMINE THE FLUE PIPES  THE JOINTS  AND THE SEALING TRIMS TO ENSURE THAT THE  SMOKE AND THE COMBUSTION GASES ARE NOT TRANSPORTED INTO THE AIR DUCTING SYSTEM     The most efficient method to sweep the venting system is using a 4 inch pellet brush  Brush downwards so ash   soot and creosote residues will come off the inner surface and fall at the bottom of the venting system where they  can be removed easily  The chimney must be in good condition and kept clean     If a significant layer of creosote has accumulated  it must be removed immediately to eliminate the risk of a  chimney fire     CAUTION  CLEANOUT OF THE HEAT EXCHANGER  FLUE PIPE  CHIMNEY  AND DRAFT INDUCER IF USED   IS ESPECIALLY IMPORTANT AT THE END OF THE HEATING SEASON TO MINIMIZE CORROSION DURING  THE SUMMER MONTHS  CAUSED BY ACCUMULATED ASH     ASH REMOVAL AND VACCUM USE    In order to remove ashes form the ash drawer  simply remove the door access in front at the bottom of the furnace   open the other door access and remove the ash drawer     Once the ashes have been removed  you should take this opportunity to thoroughly vaccum around the ash drawer   This will prevent ashes from being dispersed into the air ducts  We suggest using a vacuum designed for ashes   Some regular vacuums and shop vacs leak ash into the room  Your vacuum or shop vac may have a special filter or  bag available to eliminate this leakage           ASH DRAWER                  
5.              O N        N HES         u  SZ                                  17 TERMINAL     TERMINAL                                                                                                             IN                                                                                                                                        THERM                      ODISC    E                                                                                                H3oNanoas hr  7          YA                                                             CSS                QTY NOY  V NSE       VAS  NS                                                          240               TERMINAL                               BLOCK                                           up qu 352     NS          J    SG          HEATING  ELEMENT          nh WO     SEZ                                                                         46       9  CADDY ALTERNA TECHNICAL DATA      AETERNA   ALTERNA   B mw   D mw                                                                                              e   mw    H       PIPE    500 Ibs                                                                                                                                                                                                                                                                                                 GENERAL TECHNICAL DATA    MODEL DIRECT DRIVE FLOW 1  BTU INPUT   STATIC P
6.          43    7  GENERAL WIRING DIAGRAM    WOOD                TOR                   AIC DMPR  AIF  CONDITIONNER  BYPASS MOTOR DAMPER     ELEC HEAT  HEATING  ELEMENT  SEQUENCER     WATR SOLN  WATER  HEATER OPTION     PC BOARD  2    LL I K L RT T T l                             F Yura         250V       12A 250V    AC COMWOM  FRAME  8   LI    FAN COMMON  FAN          IFANS  FAN                    AC LINE  AC        FANS  FAN2  FRAME IFRAME GROUND  ran    FAN COMMON    44           RTD IN  IR TDI    YOOD   STAT MECH  WOOD  THERMOSTAT   USER    5       MECH   OPTION  THERMOSTAT                                                iw      e  COMMON je    PRESSURE SWITCH ken  um   oo jest  SNAPDISC 250 AUTOM        THERMISTOR    HOPPER SWITCH    WOOD DAMPER   2             FROM LIMII ING  CONTROL          IGNITOR   po ed r  COMBUSTION    Por 2 5 3   ru MOTOR  O  T      PC BOARD  1       4        E   re        n 5     3              ge  383 usen C r 13  20           pee a a us Noms                5 ros ou  m                             i       Te jeg 5                         Ant    s ua  aE  PLE          P  wi             45    TOWGHSGREEN LED       WAIN FUSE        250      CONBUSTION       250    EXHAUST  AUGER HOPPRB    TFET TETIT  3    250   AUGER LBB  i          I  Ad  e Lh    8  WIRING DIAGRAM WITH OPTIONAL ELECTRICAL ELEMENT    CADDY ALTERNA PELLET ELECTRIC COMBINATION FURNACE          CONTROL PCB                                         p                                  FUSE   
7.        38    CLEANING THE BURN           The burn pot should be kept clean and its ports should not be plugged with combustion residues  Cleaning the burn  port is simple  To do so  you may use the scraper supplied with unit  in the hopper  or release the clip in front of the  burn pot  Then  remove the burn pot by pulling on it                                                               ll A             D                27            2277             A   22 OQO 6 2     2 Feo pi             II          T    1                   CLEANING THE EXHAUST BLOWER HOUSING    The exhaust blower should be removed for inspection and cleaned once a year  To do so  remove all screws  around the access trap   Then  vacuum thoroughly inside the blower housing  Be very careful not to damage the  blower impellers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 39    CLEANING THE COMBUSTION BLOWER    The combustion blower should be removed for inspection and c
8.    PSG     1700                        Qu  bec  Qu  bec   G1N 4R9                      cy  at the heart of your home  Installation and operating instructions  For the CADDY ALTERNA pellet furnace    READ THE MANUAL THOROUGHLY  BEFORE OPERATING THE FURNACE    CERTIFIED ACCORDING TO CAN CSA B366 1 M91 UL391 4   EDITION 2006   CAN CSA C22 2      236 05  UL 1995 379 EDITION 2003    FURNACE MODELS INCLUDED IN THIS MANUAL  CADDY ALTERNA PELLET AND 15kW 20kW COMBINATION  FURNACE    Read these instructions carefully before installing and operating  your furnace   CONGRATULATIONS    You have purchased one of the finest pellet  or combination furnaces available on the market    We are confident that your furnace will provide years of comfort and safe  operation     Please keep this document        45406    03 05 2009       SAFETY PRECAUTIONS       Do not operate your furnace if you smell  smoke coming from it  Turn it off  monitor it  and  call your dealer     e Never use gasoline  gasoline type  lantern fuel  kerosene  charcoal lighter fluid  or  similar liquids to start or    freshen up    a fire in this  furnace  Keep all such liquids well away from the  furnace while in use     e Do not unplug the furnace if you  suspect a malfunction  Turn the furnace off   periodically inspect it  and call your dealer     e Never try to repair or replace any part of  the furnace unless instructions are given in this  manual  All other work should be done by a  trained technician     e The furnace
9.   Under the MANU mode  it is the speed at which the distribution blower will work  when a heating demand will be sent by the thermostat and that the hot air plenum will have reached its kick in  temperature  KIP   Under the CIRC mode  it is the speed at which the distribution blower will run to circulate the air  inside the house during summer  The CIRC mode will also be used by the technician to manually select speed  4 in  order to balance the system upon installation of the furnace     Note  The FAN selection is not necessary under the HEAT mode because it is the PC board  2 that automatically  chooses the speed at which the distribution blower runs in order to maintain the BEP inside the hot air plenum     30    LCD USER INTERFACE     OPERATION AND CONFIGURATION         i                      Manual nodos main page    li   i               li    Jel  ie iu  t  I i   lu   wl          h        Thermostat mode main page            ndicates that the furnace status is on manual mode           6          Indicates that the furnace status is on thermostat mode  The green waves indicate that  the thermostat is on demand  The waves will disappear once the desired temperature is reached                    WU  135  F         Indicates the flue                    C  1  QW                      99   HERB   Indicates the BTU setting  Starting from the smallest flame to the  biggest flame       respective BTUs are   17 000     60 000     80 000     100 000 or 120 000  Pressing on the  des
10.  C coil  4 Damper                                                                                                                            B n  i d    Recommended Installation with an AC unit                                        24    4  CONFIGURATION AND OPERATING INSTRUCTIONS    Before you configure your system and learn how to operate it  it is important to note that your Caddy Alterna is  equipped with 3 main electronic components  PC board  1  PC board  2  and the LCD user interface  PC board  1  is already attached to the furnace  PC board  1 will only need to be accessed if the fuses need to be replaced     PC board  2 is used for the system configuration  More precisely  it is used for the following       Programming the different modes  HEAT  MANU  CIRC  and COOL       Choosing the selections  TEMP  UNIT  for HEAT mode and  TEMP  UNIT and FAN  for MANU  CIRC or  COOL mode      Connecting the RTD temperature sensor        Connecting the thermostats      Connecting the electrical element option     The LCD user interface is used for the system   s operation  More precisely  the LCD interface is used for the  following       Choosing the maximum BTU input       Choosing the pilot mode lag time      Filling up the auger      Starting the furnace      Turning the furnace off      View the flue temperature      Choosing the manual or thermostatic mode     Select language      View statistics      Changing   F to   C      Troubleshooting the unit     PC board  2  system
11.  QUALIFIED TECHNICIAN  PSG RESERVES ITSELF THE RIGHT TO VOID ITS WARRANTY OR  DENY TECHNICAL ADVICE IF THE FURNACE HAS NOT BEEN SOLD OR INSTALLED BY A  PROFESSIONAL     REGISTER YOU WARRANTY ONLINE    To receive full warranty coverage  you will need to  show evidence of the date you purchased your  furnace  Keep your sales invoice  We also  recommend that you register your warranty online at  www psqg distribution com  Registering your warranty online will help us track  rapidly the information we need on your furnace        PELLET OR PELLET ELECTRIC COMBINATION FURNACES    The Caddy Alterna furnace was tested using the guidelines of the EPA Standard     To optimize the efficiency of your furnace  here are a few advices you should follow when installing or operating your  Caddy Alterna     e Respect the local codes  when in doubt  consult your local dealer    e Make sure your furnace is installed according to the instructions on the certification label     e All controls and adjustments must be performed by a qualified technician  The blower speed must conform  to the recommendations respect the recommended static pressure ranges in the warm air plenum of the  furnace     1  SAFETY RULES    GENERAL REQUIREMENTS      Make sure the chimney outlet and the pipes are clean and in good condition       DO NOT BURN WASTES OR FLAMMABLE LIQUIDS SUCH AS GASOLINE  NAPHTHA  MOTOR OIL  OR  OTHER UNSUITABLE MATTERS    DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE    DANGER  Risk of fire 
12.  REFILLING  THE HOPPER MAY BE FILLED  WHILE THE FURNACE IS OPERATING  DO NOT OVERFILL HOPPER     SHUT DOWN PROCEDURE    Turning your furnace off is a matter of pressing the round    ON OFF    icon on the main status page  The little flame at  the center of the icon will disappear when the furnace is turned off  The blowers will continue to operate while the  furnace is cooling down     CHIMNEY FIRES    This might occur when the fire gets extremely hot  Burning inadequate pellets ignite the creosote residue  accumulated in the evacuation flue system  The usual signs are     1  Rumbling   2  The        gets extremely hot  red      3  Flames or sparks are coming out of the chimney     In case of a chimney fire  call your local fire department immediately and sprinkle the roof  around the chimney with water     Make sure that the furnace door is closed  if necessary  lower the thermostat starting point      If the fire gets uncontrollable due to an improper use or because the draft is too strong  follow the same procedure  as in a chimney fire     LOCAL FIRE DEPARTMENT    Phone number     36    5  MAINTENANCE    MAINTENANCE OF THE EXCHANGERS AND BLOWER HOUSING  The exchangers should be inspected regularly during the burning season  Easy access is provided     Before cleaning the six exchanger pipes  remove the front cover located above the combustion chamber  see  drawing below   It is important to start from the top and finish at the bottom  Using the scraper  clean the six  exc
13.  Spanish  In order to change the language  refer to the operation tree  at the beginning of this section     33    VIEW STATISTICS    Numerous statistics can be viewed  such as the furnace run time  i e  the number of hours the furnace has operated  since it was first used   In order to view statistics  refer to the operation tree at the beginning of this section     CHANGING   F TO   C    You can choose between   F and   C  In order to change from   F to   C and vice versa  refer to the operation tree at  the beginning of this section     34    GENERAL OPERATING GUIDELINES AND TIPS    PELLETS AS HEATING FUEL    Your furnace has been designed to burn various types of pellets  Each type of pellet has its properties and will burn  differently  The ash produced can also vary greatly  The different types of pellets that have been tested in the  Caddy Alterna were made of the following types of biomass     Wood pellets    Wood pellets  whether made of hard or soft wood  are easy to burn  They pellets used are the same type as the  ones used in most pellet stoves  They should produce a fairly small quantity of ash     Wood and hay pellets    Pellets made of wood and hay will produce more ash than straight wood pellets  The wood and hay pellets that  have been tested in your Caddy Alterna consisted of 1 3 hay and 2 3 wood  Make sure that any wood and hay  pellets you put in your Caddy Alterna respect that mix      10       Bark pellets    100  bark pellets produce a hard crust that 
14.  configuration      See page 26    25                     2  SYSTEM CONFIGURATION     On      Caddy Alterna furnace  a new electronic control was developed  This system is more polyvalent  All  connections are done from the PC board  2  There are connector ports available for all components and options   Under the HEAT mode  a logic was developed to provide you with the best comfort and efficiency When you are  heating with pellets  the distribution blower starts at soeed  1 based on a preselected temperature programmed into  the PC board  2  this temperature is called the KIP     Kick in Point   The temperature is read by the RID probe  located inside the hot air plenum  As the temperature continues to rise inside the hot air plenum  the PC board  2  changes the speed of the blower to speed  2  This speed should maintain the most efficient temperature  BEP      Best Efficiency Point  inside the hot air plenum  If the optional electrical unit provides the heat  the BEP is set at  145F  Whenever the temperature inside the hot air plenum continues to rise above the BEP  the PC board  2  selects a higher speed in order to stabilize the temperature into the ducting system and therefore maintain the BEP     In the case of the electrical option  the blower starts as soon as that there is a request for heat from the option   s  thermostat  In other words  for security reasons  the distribution blower does not wait for a minimum temperature to  be reached inside the hot air plenum be
15.  fuel you use and thermostatic demand   You will have to clean it using a wet cloth and a fireplace    cleaner  Clean the glass ONLY when the unit has cooled down  Do not use abrasive cleanser  Fireplace glass  cleaners are available in most home centers and specialty hearth retailers     WARNING  Avoid knocking or scratching the glass    could crack or break     GLASS SPECIFICATIONS  The glass is made of 3 16   bmm  thick Pyroceram     Do not operate your furnace with a broken glass  as this could seriously damage your furnace and cause ashes to  be dispersed through the ductwork     You can purchase a replacement glass from your PSG dealer     ASH DRAWER    Your furnace is equipped with an ash drawer to collect ashes produced by the combustion of pellets  This drawer  must not be left open during combustion as this may cause ash dispersion through the ductwork    The drawer must be emptied regularly  Once clean up is completed  use an ash vac to carefully remove any  ash around the drawer  Failure to perform this important step may cause ashes to be dispersed through the  ductwork     It is important that the door and the ash drawer be kept closed while the appliance is in use     Maintain all gaskets in good condition  in case of deterioration  contact your dealer for a  genuine replacement gasket        3  APPLIANCE INSTALLATION    REMOVING THE HOPPER AND BLOWER ASSEMBLY  IF REQUIRED     Should you need to install the furnace in an area that if difficult to access  both t
16.  not recommended to let the blower run on the continuous mode when heating with pellet since the  pellet furnace must reach a certain temperature before the blower starts in order to operate efficiently     23    INSTALLATION OF      AIR CONDITIONING UNIT    The Caddy Alterna pellet furnace has been tested with an optional air conditioning unit  If this option is chosen  we  recommend an installation as per the graphic provided below  This installation will provide the most efficient and  safe operation of the air conditioning unit using the distribution blower of the Caddy Alterna furnace during summer   In order to complete the installation of an air conditioning unit  the main thermostat must be a    heat cool    type   Furthermore  the PC board  2 of the furnace must be in a COOL mode and the desired distribution blower speed  must be programmed  see MODES section for complete instructions   It must be noted that upon thermostatic  demand for cooling  the distribution blower will start immediately     The capacity and characteristics of the air conditioning unit that has been tested for the Caddy Alterna are stated  below  The use of another brand with similar capacity and characteristics is adequate     Condenser brand  Goodman GSX13036  Capacity  4 ton  Coil type  Type A  CAUF  uncased indoor coil                              Pag                   _     Damper                                             x 4                                                               A
17.  picture below                    20 Locking pin       2       increase the pressure of the door on the gasket  turn the handle counter clockwise  to decrease the pressure  of the door on the gasket  turn the handle clockwise until desired pressure is attained     3  Then  screws back the locking pin about 1 4    deep and make sure you lock it in place with the nut     41    RECOMMENDED MAINTENANCE SCHEDULE    Use this as a guide under average use conditions     Weekly Twice a year Annually  Components or after or after or      500 pounds     2 tons per 4 tons of pellets    Brush    FL MM Pot      Clan        Gea  J J        J J          J         220  Scrape and     access traps              Drawer Drawer Empty   Vacuum      Empty Vacuum       Combustion Chamber   Vacuum       Vacuum Brush                  Exhaust Blower                        Vacuum                     Combustion Blower        Vacuum                         ooo  Venting System       Inspct                 Hoper   Empty Vaccum        Cleaning frequency may vary depending on the type of fuel used  Fuel with a higher ash  content will increase cleaning frequency     42    6  REPLACEMENT PARTS    Your PSG furnace is designed to burn clean and requires regular maintenance  It is recommended to conduct a  visual inspection at least once a month to uncover any damage to the unit  Any defect must be repaired without  delay using genuine PSG replacement parts  You can find a complete list of replacement parts in our
18.  the unit be secured to the floor in order to prevent any situation where it could tip toward the back  Once you  are certain of the furnace   s location and that all clearances to combustible materials are respected  you can secure    the furnace to the floor  Follow the instructions below                                                                                                  10    CLEARANCES TO COMBUSTIBLE MATERIALS    N B  This appliance must be installed according to the instructions on the unit s certification label        DO NOT USE MAKESHIFT MATERIALS OR COMPROMISES IN THE INSTALLATION OF THIS UNIT     CEILING   CEILING                     SEE NOTE             i       PLENUM 4                         24                                                STATIC PRESSURE CHECK        POINT MIN 0 20 W C                                            LEFT WALL                                                                                                                                                  24                      EVEN IF THE REQUIRED CLEARANCES ARE 24    FOR MAINTENANCE  WE RECOMMEND 30    IN ORDER TO  FACILITATE MAINTENANCE OF THE FURNACE     THE WARM AIR PLENUM SHOULD BE AT LEAST 24    HIGH  AIR FLOW WITHIN THE MAIN DUCT SHOULD  REACH AT LEAST 700 FPM     NOTE   REFER TO THE MANUFACTURER   S OWNER   S MANUAL FOR CHIMNEY CLEARANCES    N B  THE SIZE OF THE AIR RETURN DUCT SHOULD BE AT LEAST EQUAL TO THE SIZE OF THE COLD AIR  PLENUM OPENING  The air return duc
19.  tree at the beginning of this  section     FILLING UP THE AUGER    When the furnace runs out of pellets  it empties the auger housing  In order to start the furnace again  you need to  fill the auger in order to bring pellets to the burn pot for ignition  This process takes approximately 3 minutes and a  function has been programmed on the LCD interface  In order to fill the auger  refer to the operation tree at the end  of this section  When you press the    feed auger    icon  the auger will turn continuously for one minute  Therefore  if  the auger is completely empty  you may need to press the    feed auger    button up to 3 times before you completely  fill the auger and burn pot with pellets     STARTING THE FURNACE    Once the hopper is full of pellets  the auger is filled  and the firebox door is closed  you can start the furnace  In  order to start the furnace  simply press the round    on off    icon on the main status page     CHOOSING MANUAL OR THERMOSTATIC MODE    In the manual mode  your furnace will run continuously at the BTU input selected until the furnace runs out of pellets   In most cases  however  you will be using your furnace on the thermostatic mode  That is  the furnace will only  operate at its maximum BTU input when the thermostat is on demand  In order to change from thermostatic mode to  manual mode  and vice versa   refer to the operation tree at the beginning of this section     SELECTING LANGUAGE    You can choose between English  French  and
20.  website at    www psg distribution com     DOOR GLASS    Inspect the glass regularly to detect any glass failure  If you find any defect  stop using the furnace   immediately  Never operate a pellet furnace with a broken glass       If you have to change your door glass  you must use Pyroceram 3 16     5mm  thick  Use genuine parts sold  by a PSG authorized dealer    e To replace the glass  remove the screws that hold the glass retainers in place  Removed these retainers  and replace the defective glass  the glass gasket should be replace at the same time  To put back in place   reverse the procedure    e Do not use abrasive cleanser  Special cleansers for wood fireplaces are available in any good hardware  store or specialty hearth retailer    e Clean glass ONLY when the unit has cooled down     GASKET    We recommend replacing gasket that seals the door once a year  in order to maintain a good control of the  combustion for maximum efficiency and security  To replace your door gasket  remove the old gasket and adhesive   Clean the surface thoroughly  apply a high temp adhesive silicone  650  F  sold for that particular use  and put the  new gasket onto the door  Wait for at least 12 hours before lighting your furnace     AUGER MOTOR    If you must replace the auger motor  you need to remove its lid  To do so  remove the screws located around the lid   Unplug the wiring connexions from the auger motor  To remove the auger motor  loosen the shaft screw                       
21.  will not operate during a  power outage  If an outage does occur  check the  furnace for smoke spillage and open a window if  any smoke spills into the room     e Disconnect power before performing  any maintenance or repairs on the furnace   NOTE  Turning the furnace  off  does        disconnect all power from the furnace     e Contact your local building officials to  obtain a permit and information on any installation  restrictions or inspection requirements in your  area  Notify your insurance company of this  furnace as well        This unit must      properly installed to  prevent the possibility of a house fire  The  instructions must be strictly adhered to  Do not  use makeshift methods or compromise in the  installation        Allow the furnace to cool before carrying  out any maintenance or cleaning  Ashes must be  disposed in a metal container with a tight lid and  placed on a non combustible surface well away  from the home structure     e This furnace must be connected to a  standard 120 V   60 Hz grounded electrical outlet   Do not use an adapter plug or sever the  grounding plug  Do not route the electrical cord  underneath  in front of  or over the furnace     e The exhaust system should be checked   at a minimum  at least twice a year for any build  up of soot or creosote              Keep foreign objects out of the  hopper   e Do not throw this manual away  This    manual has important operating and  maintenance instructions that you will need at a  later t
22. CTION O                               u               u odis ate                        22  THERMOSTAT                      ie desque           bet buses reete sured            fabis desee tela             23     NC ONIROL  zcu    u se sh uum e Suha z LL ML MM ML MM EIU sha 23  INSTALLATION OF AN AIR CONDITIONING UNIT                                                                          24   4  CONFIGURATION AND OPERATING INSTRUCTION                                                               25  PC BOARD  2  SYSTEM CONFIGURA TION  oecasiacssnoasnsixncsendanwesleendanetusyesicatseadsntace                          26  FIRST USE   GENERAL INFORMA TION Q    L                    p             26  MODES  OPTIONS  AND PROGRAMMINOLUG                                                             Cr Des Meantime  26  IO  u    REE Etna e                                     iu ass ret ot         A cry 24   SV SICHUD GION GING          puasa usun Sauna aasan a toti eris                 27  JIEATuMo0deT1ononmnatieheafinp l  w usa uyak uaakusaapiaaswaswaqiyyaqussalpaqaskasyuaqsakiqwwaukupyyaqyayaipakauwkush 22  COOL Mode                                                                                          Sasa 28  CLIO SCOT CUCU AON  TEE 29  MANU  manual          et 29  LCD USER INTERFACE     OPERATION AND CONFIGURATION                                                     31  OPERA HON  ERT E Dt utate scam                       cade tM eo t e 32  CHOOSING THE MAXIMUM INPUT  BTU i i t 
23. IRC  MANU   push on the MODE button  After two minutes of inactivity  on the keyboard  the display will shut itself off     The Selections    TEMP  Temperature     By pushing the arrows  you will see the current temperature inside the main hot air plenum of your furnace  After two  minutes of inactivity on the keyboard  the display will shut itself off  The TEMP selection has no impact on the  operation of the furnace  It is offered as a practical way for an installer or a technician to quickly obtain the  temperature inside the hot air plenum under the HEAT or MANU modes if a problem arises and the temperature  must be known in order to trouble shoot the furnace     29    UNIT  measuring unit    By pushing the arrows  you will select the measuring unit that you wish to use  Fahrenheit or Celsius   Thereafter   temperatures will be displayed according to your selection  After two minutes of inactivity on the keyboard  the  display will shut itself off  The UNIT selection has no impact on the operation of the furnace  It is simply a  preference chosen by the technician or the user of the product      FAN  blower speed     Using the arrows  increase or decrease the blower speed  You can choose from six preselected speeds  This  selection is very important for the modes COOL  MANU  or CIRC  There is a choice of 6 different soeeds  Under  the COOL mode  the speed selected is the speed at which the distribution blower will work when a cooling demand  will be sent by the thermostat
24. RESSURE   FILTER    x   FAN   MOTOR   SPEED             PELLET   ee a E 7 7 7 IN W C  5     CADDY ALTERNA 1 2HP 1650 120 000 16  x 20  X 1        TECHNICAL DATA     ELECTRICAL ELEMENT    MODEL OUTPUT uw      BTU HR AMPS   BREAKER   FEEDER VOLTAGE ELEMENTS   CFM  TOTAL   REQUIRED ws SINGLE PHASE QTY    15 kW 1650 51 180 120 240 3 x 5 kW       w   31590     319                                   PELLET 115000  6   15amps     ee    TECHNICAL DATA     OTHER COMPONENTS    Igniter  Ida00068  500 Watts  120 volts    Fuses  Midget 30 amps Time Delay  Littelfuse     47    PSG LIMITED LIFETIME WARRANTY    The warranty of the manufacturer extends only to the original consumer purchaser and 15 not transferable  This warranty  covers brand new products only  which have not been altered  modified nor repaired since shipment from factory  Proof  of purchase  dated bill of sale   model name and serial number must be supplied when making any warranty claim to your  PSG dealer    This warranty applies to normal residential use only  Damages caused      misuse  abuse  improper installation   lack of maintenance  over firing  negligence  accident during transportation  power failures  downdrafts  or  venting problems are not covered by this warranty    This warranty does not cover any scratch  corrosion  warping  or discoloration caused by over firing  abrasives or  chemical cleaners  Any defect or damage caused by the use of unauthorized parts or others than original parts void this  warranty  A
25. UST BLOWER HOUSING                                                               Fea oti odtes 39  CLEANING THE COMBUS TION BLOW ER          40  MAINTENANCE OF THE DISTRIBUTION                                              40  MAINTENANCE  OF THE PRESSURE SWEIICILD DAP  5 Ert ee PR REL EE a irte            4                S 2                                  a                                                             sep dins 41  DOOR GASKET MIAINTEN AINCG Ey 9                                                              41  RECOMMENDED  MAINTENANCE SCHEDULE iu un u un Ita eee EMI I ain MEE 42   OG REPLACEMENT PARTS uuu uuu sa A ND Ds                    43  DOORGLEASS yunus eM cam dM Md EM EM  43  Ar iim                                                                   43  ADCGER NIOTODR etie u        eR Mt MM I De MUR SIMI AME D sees                         43   Te GENERALE WIRING DIAGRAM                            deco b PI Ra SR               44  8  WIRING DIAGRAM WITH OPTIONAL ELECTRICAL ELEMENI                                           46  S CADDY ALTERNA TECHNICAL DA      u u                  ed ege 47  GENERAL TECHNICAE DATA u                                             47  TECHNICAL DATA ELECTRICAL ELEMEN T  aieo duse ne               ven tu rdi 47  TECIINICALDATA OTIIEBERCOMPONENISu uu a ya r au tou at Waw saus ai 47  PSG  LIMITED LIFETIME WARRANTY          a i sss 48    IMPORTANT              THE INSTALLATION OF THIS CENTRAL HEATING SYSTEM MUST BE PERFORMED BY    
26. alue at which your wall thermostat is programmed  a signal is  sent to your furnace through the PC board  2  activating the maximum pellet feed rate  The RTD temperature probe   located inside the hot air plenum of your furnace  reads the plenum temperature continuously  When the  temperature reaches the start up value  KIP     Kick in Point   the distribution blower starts functioning at the  minimum speed  Thereafter  the blower increments its speed until it reaches the best efficiency point  BEP   determined by the manufacturer  If the temperature inside the hot air plenum exceeds the limit determined by the  manufacturer  the blower automatically selects the maximal speed in order to cool off the furnace which will change  to pilot mode  When the temperature returns to a safe level  the blower speed gradually returns to the speed  required to maintain the BEP     27    Programming    Make sure that your wall thermostat is well connected to the PC board  2  The main thermostat must be connected  to the    WOOD MECH    port on the PC board  The electric options thermostat must be connected to the    USER  MECH     port on the PC board  The  WOOD24VAC  8  USER24VAC  ports are only necessary when connecting       external appliance that shares the furnace blower  example   AC  heat pump      In the MODE menu  select HEAT by pushing the SELECT button  Then  using the arrows buttons  choose from the  different selections  TEMP  or UNIT  Consult the    Selections    section in o
27. assage through an attic of roof space  closet or similar concealed space  of a floor   or ceiling  never use a chimney connector  Always use a chimney type vent or a chimney  Refer to the instructions  provided by the vent or chimney manufacturer  especially when passing through a wall  ceiling  or roof  and the  installation shall conform to CAN CSA B365 and NFPA 211     Your venting system should have at least one foot of vertical rise for each foot of horizontal run  The total  vertical rise on the outside wall should never be less than 3 feet  see Horizontal and Vertical Vent Chart      This is a pressurized exhaust system  All vent connector joints must be sealed and fastened in accordance with the  pellet pipe manufacturer s instructions to ensure consistent performance and avoid smoke and ash spillage    DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE    DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT    INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER     INSPECT AND CLEAN FLUES AND CHIMNEY REGULARLY    INSTALLATION CONFIGURATIONS    A  HORIZONTALLY THROUGH WALL    y                             VERTICAL ROOF VENT                                                 WALL  STRAP    CLEAN OUT                                                                                 F         FOLLOW CHIMNEY OR  VENT MANUFACTURER S    INSTRUCTIONS    WALL 0  THIMBLE          B        MIN  2                                          
28. d  have a bright  yellow color  Too much restriction in the venting system and a blocked heat exchanger are the  primary causes of an overfired furnace  If the furnace becomes too hot  it will activate the thermistor located on the    35    exhaust box beside the exhaust blower  If this occurs        UNIT OVERHEAT    codewill appear on the LCD display  If  you obtain a    UNIT OVERHEAT    code  it is a sign that your furnace is getting dangerously hot  You need to clean  the heat exchanger and verify the venting system  If you get a  UNIT OVERHEAT    code again  call your dealer     IF YOUR FURNACE RUNS OUT OF PELLETS    If your furnace runs out of pellets  the fire goes out and the auger motor and blowers will run until the furnace cools  down  This will take a few minutes  After the furnace s components stop running  a warning message  NO FUEL  will  appear on the LCD display     To restart the furnace  press the  RESET  button  refill the hopper  and press the    button until pellets arrive to the  burn pot  Press the round    ON OFF    icon on the main status page to start the furnace     REFUELING    We recommend that you not let the hopper go completely empty  Upon reloading  if the hopper lid stays for open  more than 3 minutes  a warning code  HOPPER LID OPEN  will appear on the LCD display  To restart  press the     RESET    button  and then press the round    ON OFF    icon on the main status page to start the unit     KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN
29. ed central vacuum system    A fresh air supply may be necessary to prevent solid fuel units from rejecting products of combustion into the house   The indications used to determine if an additional fresh air supply is necessary are not appropriate for all the  situations  When in doubt  it is recommended to install a fresh air supply     A fresh air supply may be needed if       Solid fuel units present anomalies  such as irregular draft  smoke return  bad combustion  and or  reversed draft  whether there is combustion or not       Existing solid fuel units such as a stove or fireplace release odours  heat badly  cause smoke returns  or  reversed draft  whether there is combustion or not               opening of a window  even slightly  in calm weather  windless   eliminates every problem mentioned  above              house is equipped with a tight vapour barrier and adjusted windows  and or is equipped with an  interior air mechanical evacuation device       There is excessive condensation on the windows in winter  and            house is equipped with a ventilation system     If  according to these symptoms or other similar ones  there is insufficient combustion air  it is necessary to ensure  an additional combustion air supply     Additional combustion air can be provided following the following methods  provided that they satisfy chapter 4 of the  CSA B365 standard for Canada     e Direct connection  solid fuel units can be connected directly to a source of new combustio
30. ertical  elevation of 1 foot is required     Always maintain 3  clearance from combustible materials   Install a wall thimble as per the vent manufacturer s instructions     Attach enough piping to penetrate and extend at least 6  beyond exterior walls  To reduce the risk of smoke  spillage and in order to favor a better draft a minimum vertical rise of 3 feet is required on the outside wall   Furthermore  there should always be at least one foot of vertical rise for each foot of horizontal run  see  Appendix A     Horizontal and Vertical Vent Chart      Attach cap and seal outside wall thimble with non hardening waterproof mastic  Termination should not be  located so that hot exhaust gases can ignite trees  shrubs  or grasses or be a hazard to children  Exhaust gases  can reach temperatures of 500 F and cause serious burns if touched     Important  termination s location  a  not less than 3 feet above any forced air inlet located within 10 feet  b  not less  than 4 feet below or horizontally from  or one foot above  any door  window or gravity air inlet into any building  c  not  less than two feet from an adjacent building and not less than 7 feet above grade when located adjacent to a public  walkway  Other restrictions may apply  such as the need to maintain a minimum distance to a gas meter  US and  Canadian Standards may vary  Consult the vent manufacturer s instructions     14        VERTICALLY WITH NEW              SYSTEM    NOTE  Follow the vent manufacturer s instr
31. eut utet         vta ec ulah 33  CHOOSING THE PILOT PAG HM E uu uu a                               b sauku              33             IH AUGER                                  acai ao uaa sana dee ean Seen emanates 33    STARTING THE FURNACE                                            33  CHOOSING  MANUAL OR THERMOSTATIC MODE    tete t i ha                     33               33  VIEW SP ADS TA CAS                                                     M E E P Cp a edat  34  CHANGING OPI O Qr    E                                   34  GENERAL OPERATING GUIDELINES AND TI  PS                               35           ESV            TI Pusu      creer ene cette                          35  EARLY SIGNS OF AN OVERFIRED FURNACE 55 Ra                                 35   I YOUR FURNACE               OF PEELE    i S                             HERUM een 36  PET OTOL DIL QE 36  DITE DOM a  OG  cy DIS  deere eer ete N eee ene mera      tery kere eee EE 36                                  Sa                    macha Quan ape alias Sas a              Chupa  36   S  MAINEBENANCBE u u m w                                           37  MAINTENANCE OF THE EXCHANGERS AND BLOWER HOUSINGCG                                              37  MNPENTINCGESYSIENINIAINTENANCE u uu 2asasyuaaanitasashwaaakskhataahwaaqqakikkusbasikywapanphaqussayhaqsiisa 36  ASHUREMOVAL AND WV ACCUM USE citet e      38  CLEANING IHEDBURNP012  uuu u ito ux Du eq us                                        39  CLEANING THE EXHA
32. f any nature  which are in excess of the original purchase price of the product  A  one time replacement limit applies to all parts benefiting from a lifetime coverage  This warranty applies to products  purchased after March 1     2009     DESCRIPTI               BE      PARTS LABOUR       Combustion chamber  welds only   heat exchanger  welds only   auger  and                  Lifetime 3 years  castings      Stainless steel firebox components  surrounds and heat shields  ash drawer      l         i 5 years 3 years  pedestal  trims  aluminum extrusions   and plating   defective manufacture         Carbon steel firebox components  burn pot  glass retainers  and handle     3 years     year  assembly              Blowers  auger motor  PC board  igniter  heat sensors  switches  wiring    2 years   year  rheostat  andothercontrols  eee  Ceramic glass  thermal breakage only    paint  peeling   gaskets  insulation  year   f      ceramic logs  masonry like panels  and ceramic fibre blankets      Pictures required    Shall your unit or a components be defective  contact immediately your PSG dealer  Prior to your call make sure you  have the following information necessary to your warranty claim treatment     e Your name  address and telephone number     Serial number        model name as indicated on       e Bill of sale and dealer s name  nameplate fixed to the back of your unit      Nature of the defect and any relevant information     Before shipping your unit or defective compone
33. ferent selections  TEMP  UNIT  or FAN  Consult the  Selections  section in order to obtain a compete definition  of the terms TEMP  UNIT  and FAN     When your choice is made  press SELECT  Then  use the arrows to make the appropriate adjustment  Press  SELECT to memorize your adjustment  To change the selection  TEMP  UNIT  or FAN   push an arrow button  To  go back to the main menu  HEAT  COOL  CIRC  MANU   push on the MODE button  After two minutes of inactivity  on the keyboard  the display will shut itself off     20    CIRC  air circulation     Operation    This mode is used to circulate air during summer  Thus you will benefit from your ducting system to circulate fresh  air from your basement throughout the house     Programming    In the MODE menu  select CIRC by pushing the SELECT button  Then  using the arrows buttons  choose from the  different selections  TEMP  UNIT  or FAN  Consult the    Selections    section in order to obtain a compete definition  of the terms TEMP  UNIT  and FAN     When your choice is made  press SELECT  Then  use the arrows to make the appropriate adjustment  Press  SELECT to memorize your adjustment  To change the selection  TEMP  UNIT  or FAN   push an arrow button  To  go back to the main menu  HEAT  COOL  CIRC  MANU   push on the MODE button  After two minutes of inactivity  on the keyboard  the display will shut itself off     MANU  manual heating     Operation    The mode allows you to run your system manually without taking into acc
34. fore starting  However  the rest of the logic remains the same  That is  for  as long as there is a heat demand  the PC board  2 will vary the distribution blower   s speed in order to maintain the  BEP inside the hot air plenum        FIRST USE     GENERAL INFORMATION   The RTD probe reads the temperature inside the hot air plenum and plays the same role as a mechanical fan limit  control found on most conventional furnaces  The main difference is that the RTD is connected to a PC board  2  It  is an electronic fan limit  First  you must configure your PC board  2  During the start up  the PC board  2 will  display some information such as the name of the company as well as the version of the program     MODES  OPTIONS  AND PROGRAMMING    Your PC board  2 is equipped with four operating modes  HEAT  automatic heating   COOL  air conditioning   CIRC   recirculation   and MANU  manual heating   You can pass from one mode to the other by pressing on the arrows  buttons  For each mode  some selections are available  A definition is provided below  see     The Selections         26    The speeds    Your furnace is equipped with a 4 speed blower  Using the PC board  2  we have created 6 functional speeds   Refer to Table 2 below for the various speed configurations     Table 2   The Speeds    Corresponding data STATIC PRESSURE  sll    2         6                        4 using 115V   1 5               The Wall Thermostat       You must connect your PC board  2 to    wall thermosta
35. hanger pipes  The accumulated dirt in the lateral exchangers must also be cleaned up  To do so  start by  removing the side panel on the left side of the furnace  You will have access to 3 clean out traps  Using an ash vac  will be the most efficient way to collects ashes that may have accumulated  Please note that you do not need to  repeat the same steps on the right side of the furnace  The lateral exchangers can easily be reached on either side  of the furnace  One of the clean out traps will give you access to the blower housing  Be very careful to not damage  the blower impellers when you clean the inside of the blower housing  Finish by putting back all clean out traps and  closing the access panels  Should one of the clean out trap gaskets be damaged  it is very important that you  replace it in order to prevent leakage of flue gases inside the ductwork     Clean out trap   _    Clean out trap _     Clean out trap       Z          Veo Xe          AN                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
36. he hopper and blower assembly  located at the back of the furnace may be removed  Todo so  follow the instructions below     Hopper removal    1 Remove the screws  from the protection cover     keep the screws   Remove  the cover                                                                                                                                                                                                                                                                                                                                                                                                                                         it    Screws  Lift    Loosen the  de the hopper    Remove the screws    from the hopper support     keep the screws      3   insi    and pull it backwards     25                    removal    Remove the screws around      blower assembly                                                                                                                                                                          The cold air ducting  support is not installed  on the blower assembly   It can be installed as  per contigurations A  B   or C  It is supplied in  the hopper        UNIT LOCATION AND FIXATION TO THE FLOOR    The furnace must be installed where outside air supply is sufficient for proper combustion  In airtight houses  it  might be necessary to install an outside air intake  see COMBUSTION AIR SECTION   It is highly recommended    that
37. he setting programmed  on the second thermostat  e g  the option   s thermostat   The main thermostat must be connected to the    WOOD  MECH    port on the PC board  The electric option s thermostat must be connected to the    USER MECH    port on the  PC board  The    WOOD24VAC     amp     USER24VAC    ports are only necessary when connecting an external appliance  that shares the furnace blower  example   AC  heat pump      FAN CONTROL    We recommend that the HEAT mode be programmed for the Caddy Alterna  this is done with the PC board  2    Under the HEAT mode  the distribution blower uses various speeds that are controlled by the PC board  2 based on  the hot air plenum temperature  The plenum temperature is read by the RID temperature probe  The  manufacturer s programmed settings should provide the most efficient operation for a majority of installations  The  PC board  2 also has a manual mode   MANU      consult the MODES section of this manual   Under the manual  mode  the Caddy Alterna operates as a conventional furnace  That is  the distribution blower starts at the speed  programmed in the PC board  2  one single speed  based on only one temperature point read by the RTD probe  inside the hot air plenum     The adjustment of all controls must be performed by a qualified technician  In order to obtain a continuous air  circulation during summer  you simply need to change the PC board  2 modes to  CIRC   To do so  consult the  MODES section of this manual     It is
38. ical rise  a 90 degree elbow  followed by a 7 feet horizontal run  through the wall  ending with a termination cap  This type installation is not acceptable  As you can see  the vent  termination is clearly outside the allowed configuration zone on the chart  The venting system does not have at least  one foot of vertical rise for each foot of horizontal run  Furthermore  it does not have a minimum elevation of 3 feet    on the outside wall     Instead  if this installation consisted of a 4 feet vertical rise  a 90 degree elbow  followed by a 7 feet horizontal run  through the wall  a clean our Tee  and a 3 feet rise ending with a termination cap  it would be acceptable  The  installation would end be within the allowable configuration zone on the chart since it would have at least one foot of  vertical rise for each foot of horizontal run  Furthermore  the outside wall vent would have a minimum rise of 3 feet     17    COMBUSTION AIR    When the furnace and the chimney are completely cold  it may be necessary to provide fresh air by opening a door  or a window for a few minutes while lighting the fire     Take note that a house constructed or renovated in order to be airtight may lack the amount of fresh air necessary  for the proper combustion of a solid fuel heating appliance     In such a case  when starting up the fire  do not operate appliances that evacuate air outside the house  such as       Range hood     Air exchanger     Clothes dryer     Bathroom fan     Ventilat
39. iioii neve t die ivi tto bd rim tl iint apa u wa as 5                                   5 5                                       MM PM M 5  OQDOUTZEROWET EE  PAIN cee u uu a      5  SI DTS POS D                                                              unas 5  CREOSOTE BUILD UP AND  REMOVA recorrien                                              6  SOOT AND BY AS                                                            utapana ian a tapu                    6  SMOKE DE LECTOR                          ate de abt tus fe MEIN            6  DOOR CS Oy                                                                                6  GLASS SPECIFICATIONS      6  ALORA WE uma A M ME EMI er eee 7  JAPPLIANCE INSTALLA LION sess 252 w EATE O AORTE 7  REMOVING THE HOPPER AND BLOWER ASSEMBLY  IF REQUIRED                                           7  UNIT LOCATION AND FIXATION TO THE FLOOR                                                                           10  CLEARANCES  TO COMBUSTIBLE MATERIALS uu u u          11  bacc CET      EO 12  INSTALLATION   CONFIG ORATION S tots                                  dea o asnus 13  HORIZONTALAND VERTICAL  VENT CHAR uuu a u uk akun              u u ua Ea  17  COMBUSTION ADI TT  18  INSTALLING PC BOARD L          a um               ua a amas ak khus aun S            19  INSTALLING THE LCCD USERINTERFACE                                     21  TEMPERATURE PROBE CONNECTION  RTD                 Mo          avete bts 22  FLLECTIRICAP ELEMENTCONNEB
40. ime  Always follow the instructions in this  manual     e Do not place clothing or other  flammable items on or near the furnace     e The viewing panel must be closed  and latched during operation     e Do not operate the furnace if the  flame becomes dark and sooty      the burn  pot overfills with pellets  Turn the furnace off   periodically inspect it  and call your dealer     e Do not touch the hot surfaces of the  heater  Educate all children of the danger of a  high temperature furnace  Young children  should be supervised when they are in the  same room as the furnace     e The exhaust system must be  completely airtight and properly installed  All  vent connector joints must be sealed and  fastened in accordance with the pellet pipe  manufacturer s instructions to ensure consistent  performance and avoid smoke and ash  spillage     e Your furnace requires periodic  maintenance and cleaning  Failure to maintain  your furnace may lead to smoke spillage in  your home     e This furnace is designed and  approved for pelletized fuel only  Any other type  of fuel burned in this heater will void the  warranty and safety listing     e Stove Builder International Inc   grants no warranty  implied or stated  for  the installation or maintenance of your  furnace  and assumes no responsibility of  any consequential damage s      TABLE OF CONTENTS    PELLET      PELLET ELECTRIC COMBINATION FURNACES                                                       5  Lb SAPEILYRULES diceettet
41. ired BTU setting  flame  will change the color of the flame to green to show its activation     O      Indicates whether the furnace is      or off  If the flame is shown in the middle of the  button  the furnace is on  If the flame is not shown in the middle of the button  the furnace is off       This button leads to the menu screen    4    button is used to fill up the auger  Pressing once will active the auger for 1 minute        x   The hourglass indicates how long the pilot will be on before shutting down the unit  The setting  chosen by the user appears under the hourglass     31    OPERATION TREE    Selects      language displayed       the LCD Interface  french  english   or spanish     Selects the pilot mode  30  minutes  45 minutes  always  on     This Is a non Interactive  Selects the scale of page  It will help the user    temperature displayed on the troubleshoot the unit if    LCD interface  Celcius or     needed  verifies the  Faranheit      status of security sensors     lists the number of error        codes and enables the  FeINPUT BTU    PILOT MODE    user to activate motors    MENU         independently    STATUS PAGE    This page is locked with a  security code  It will help  the user troubleshoot the       LCD VERSION   unit if need be  only for         VERSION   l    Returns to main menu page RUN TIME   0 00 00 customer technical service    IGNITOR RUM TIME   0 00 00    THERMISTOR PEAK   sp    MENU   thermostatic or manual   Returns to main page     Se
42. isc  after finding and fixing the problem that  has caused the unit to overheat  static pressure too high  fan breakdown  etc      INSIDE VIEW OF THE ELECTRIC ELEMENT             gt                     6          Red button  manual reset       a           L 170 Thermodisc    RESET       22    The PELLET   ELECTRIC combination model uses two thermostats  one thermostat controls the electric heating   and the other one controls the pellet heating  When the call for heat cannot be satisfied by pellet heating  the  electrical element will automatically take over to maintain the house at the temperature set on the electrical  element   s thermostat  Therefore  under normal bi energy use  you should set the pellet system thermostat 2   to 4    higher than the electric system thermostat  the bigger the gap  the more the pellet heating will contribute to the  overall heating needs     THERMOSTAT  S     Pellet furnace only    The thermostat must be installed on an inside wall and located where it is not likely to be affected by the draft  coming from an air outlet  It must be installed at a minimum of 55 inches above the floor     Combination pellet electric    The combination model uses two thermostats which must be located at the same height from the floor  If the main  thermostat  pellet  calls for heat and that demand is not satisfied with the energy supplied by the pellet  the optional  heating unit  electrical element  will take over and will maintain the home 5 temperature at t
43. leaned twice a year  To do so  remove all wing nuts  below the air intake system  Vacuum thoroughly                                                                                MAINTENANCE OF THE DISTRIBUTION BLOWER    The two motor bearings must be lubricated once a year using non detergent SAE 20 oil  Marathon motor only      DO NOT OVERLUBRICATE    40    MAINTENANCE OF THE PRESSURE SWITCH           Ashes may accumulate on inside tip of the pressure switch probe connector  Use a mesh pad or wire brush to clean  the connector and blow inside the tube to make sure it Is free of obstruction        PRESSURE SWITCH  2  i                        FILTERS   The furnace must not be operated without filters  In order to efficiently and safely operate your pellet heating  system  you have to ensure a regular maintenance  This means that the air filters must be replaced regularly  use  the same size and same type as the original filters  High efficiency 2 ply  3 ply  or 4 ply filters are recommended     Filters dimensions    Caddy Alterna  16    x 20    filter  DOOR GASKET MAINTENANCE     is important to maintain the door gasket in good condition  After a while  the gasket might sag  a door adjustment    may then be required  If the door adjustment is not sufficient  replace the door gasket with a genuine one  If the  furnace door is not properly sealed  combustion gases may be dispersed into the air ducts        Door adjustment procedure     1  Unscrew completely the locking pin  see
44. lects the BTU input at  which the furnace operates   60000  80000  100000  or  120000      Selects the mode at which  the furnace operates       32    CHOOSING THE MAXIMUM INPUT  BTU     Your Caddy Alterna has an input that can reach up to 120 000 BTU  Since the efficiency of the furnace is 90   the  output can be calculated by multiplying the input by 0 90  In order to reduce cycling of the furnace  the BTU input  can be adjusted by the installer based on the size of the house  There are five selections to choose from  The  factory default BTU is programmed at 100 000  In order to change the        input  refer to the operation tree at the  beginning of this section     CHOOSING THE PILOT LAG TIME    When the temperature set on the wall thermostat is achieved  a signal is sent to your furnace  The furnaces then  put itself in a pilot mode  On the pilot mode  the furnace operates at its lowest feed rate  It feeds approximately 2  pounds of pellets per hour  the equivalent of 17 500 BTU  You can select the pilot lag time  The pilot lag time is the  time the furnace will wait on the pilot mode before shutting down if there is no more thermostatic heat demand  You  can choose between 30 minutes  45 minutes  one hour  and continuous  If you choose continuous and there is no  heat demand  the furnace will stay on pilot until there is no more pellets in the hopper  The factory default lag time is  programmed at one hour  In order to change the pilot lag time  refer to the operation
45. n air only if they  are certified for this kind of installation  which must respect the manufacturer s instructions  The Caddy  Alterna is approved with a fresh air supply connected directly to the unit       Indirect method  in the case of non certified solid fuel unit for a direct connection with a source of new  combustion air supply  new air is moved into a pipe located within 300mm  12 inches  or less of the solid  fuel unit  in order to ensure its proper operation        Mechanical ventilation system  if the house is equipped with a ventilation system  air exchanger or heat  recovery   the ventilation system may provide sufficient auxiliary air to the solid fuel unit  Otherwise  the  owner should be informed that the ventilation system may have to be rebalanced by a ventilation technician  after the installation of the solid fuel unit     18                    is recommended to install an outside air inlet with a diameter of at least 5 inches in      room where the heating  appliance is installed  see drawing below   It is preferable to choose a wall which is not exposed to dominant winds   depending on the conditions surrounding your house  In order to avoid condensation  the pipe should be insulated  and its total length should be at least 10 feet        i NU                                                    Insulated pipe  full length            Free air            entry                                                                                                 
46. n authorized qualified technician must perform the installation In accordance with the instructions supplied  with this product and all local and national building codes  Any service call related to an improper installation is not  covered by this warranty    The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim   Returned products are to be shipped prepaid to the manufacturer for investigation  If a product is found to be defective   the manufacturer will repair or replace such defect  Transportation fees to ship the product back to the purchaser will be  paid by the manufacturer  Repair work covered by the warranty  executed at the purchaser   s domicile by an authorized  qualified technician requires the prior approval of the manufacturer  Labour cost and repair work to the account of the  manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of the replacement part   All parts and labour costs covered by this warranty are limited according to the table below    The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the  defect  The manufacturer may  at its discretion  fully discharge all obligations with respect to this warranty by refunding  the wholesale price of any warranted but defective parts  The manufacturer shall in no event be responsible for any  special  indirect  consequential damages o
47. nited  creosote produces an extremely hot fire inside the chimney    In the first year of use  in order to avoid chimney fires  inspect the chimney system at regular intervals to determine a  cleaning cycle  Depending on the type of pellet used and its quality  a semi annual cleaning may be required  A  yearly cleaning is mandatory     If a significant layer of creosote has accumulated  it must be removed immediately to eliminate the risk of  chimney fire     Prepare an emergency procedure in case of a chimney fire     It is recommended to clean the heat exchangers thoroughly at the end of season in order to prevent  corrosion     SOOT AND FLY ASH  Formation and Need for Removal   The products of combustion will contain small    particles of fly ash  The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases  The  exhaust venting system should be inspected at least once every year to determine if cleaning is necessary     SMOKE DETECTOR    We highly recommend the use of a smoke detector  It should be installed at least 15 feet  4 57 m  from the  appliance  in    DOOR GLASS   Fly ash will cause the glass to become dirty after a full hopper of pellets has been burned  If you can still see a fire in  the burn pot  you do not need to clean the glass immediately  However  when it becomes difficult to see the orange  glowing produced by the fire  it is time to clean the glass  The frequency at which you clean the glass will depend on  the type of
48. nt to our plant  you must obtain from your PSG  dealer an Authorization Number  Any merchandise shipped to our plant without authorization will be  refused automatically and returned to sender     48    
49. or Explosion     Do not burn garbage  gasoline  drain oil or other flammable liquids   WARNING  Risk of fire   Do not operate with fuel loading or ash removal doors open    HOT WHILE IN OPERATION  KEEP CHILDREN  CLOTHING AND FURNITURE AWAY  CONTACT MAY  CAUSE SKIN BURNS     WARNING    THE ASH DRAWER AND EXCHANGERS ACCESS PANEL GET VERY HOT   DO NOI MANIPULATE WITH BARE HANDS        ODOUR FROM THE PAINT    It is normal that smoke and odours emanate from the unit when you first light it  It is recommended to burn it at high  rate and ventilate the building until the odours disappear  The smoke is not toxic     ASH DISPOSAL  Ashes must be placed in a metal container with a tight fitting lid  The container should be stored outdoors  well away    from combustible materials  This container should not receive any other type of waste  If the ashes are meant to be  buried in soil  wait until all embers have thoroughly cooled before burying     CREOSOTE BUILD UP AND REMOVAL   When fuel is burned slowly  it produces tar and other organic vapours which  when combined with moisture  form  creosote  The creosote vapours condensate in a relatively cool chimney flue  As a result  creosote residues  accumulate on the flue lining    N B   Store it in a dry place in order to obtain the minimum moisture rate and optimize the efficiency  Do not store  fuel or combustible materials within the installation minimum clearances or the space required to reload the  appliance and remove ashes    When ig
50. ount the blower variation around the BEP   Best Efficiency Point   When the temperature in your house will go below the value at which your wall thermostat is  programmed  a signal will be sent to your furnace through the PC board  2  activating the pellet feed rate to its  maximum  The RID  temperature sensor   located in the hot air plenum of your furnace  will read the plenum  temperature  When the temperature reaches the start up value selected by the user  KIP   the blower will start  functioning at the speed selected by the user  If the temperature exceeds the limit determined by the manufacturer   the blower will automatically select the maximal speed in order to cool off the furnace  When the temperature  returns to a safe level  the blower will return to the speed selected by the user     Programming    Make sure that your wall thermostat is well connected to the PC board  2  Make sure that the right port has been  selected based on the type of thermostat     In the MODE menu  select MANU by pushing the SELECT button  Then  using the arrows buttons  choose from the  different selections  TEMP  UNIT  or FAN  Consult the    Selections    section in order to obtain a compete definition  of the terms TEMP  UNIT  and FAN     When your choice is made  press SELECT  Then  use the arrows to make the appropriate adjustment  Press  SELECT to memorize your adjustment  To change the selection  TEMP  UNIT  or FAN   push an arrow button  To  go back to the main menu  HEAT  COOL  C
51. rder to obtain a complete definition of the  terms TEMP  and UNIT     When your choice is made  press SELECT  Then  use the arrows to make the appropriate adjustment  Press  SELECT to memorize your adjustment       change the selection  TEMP  or UNIT   push      arrow button       go  back to the main menu  HEAT  COOL  CIRC  MANU   push on the MODE button  After two minutes of inactivity on  the keyboard  the display will shut itself off     COOL Mode  air conditioning     Operation    If an air conditioning unit is installed  the PC board  2 will have to be connected to a dual function wall thermostat   e g     heat cool     in order to synchronize the start of the furnace blower with the start of the air conditioning  condenser  A switch installed on the PC board  2 will modify the reading of the wall thermostat s signal  Upon  receiving the wall thermostat   s signal  the furnace blower will start functioning at the speed selected by the user     Programming    Make sure that your wall thermostat is well connected to the PC board  2  The main thermostat must be connected  to the    WOOD MECH    port on the PC board  The electric options thermostat must be connected to the  USER  MECH    port on the PC board  The  WOOD24VAC  8  USER24VAC  ports are only necessary when connecting       external appliance that shares the furnace blower  example   AC  heat pump      In the MODE menu  select COOL by pushing the SELECT button  Then  using the arrows buttons  choose from the  dif
52. t  If your furnace is equipped with an auxiliary electrical  heating option  you must have two wall thermostats  The main thermostat must be connected to the    WOOD MECH     port on the PC board  The electric option   s thermostat must be connected to the    USER MECH    port on the PC  board  The    WOOD24VAC        USER24VAC  ports are only necessary when connecting an external appliance that  shares the furnace blower  example   AC  heat pump      System Balancing    lt is important to call upon a professional installer for the installation of the furnace and the ducting system  configuration  Certain check ups must be performed and certain rules must be respected in order not to damage the  blower  When all components are installed on the furnace and the ducting system is connected to the various rooms  of the house  you must balance the ducting system  In order to do so  start the furnace blower by selecting the  recirculation mode  CIRC   Then  in the FAN section  use the arrows to select speed  4  refer to Table 2   It 15  important to respect the velocity in the main duct  the secondary ducts  as well as the velocity at the room outlets   The static pressure of your system must be adjusted to at least 0 2 IN W C  and must not exceed 0 5 IN W C   Finally  make sure that you never exceed the maximum blower current  Velocity in the main duct should reach at  least 700 fpm     HEAT Mode  automatic heating     Operation    When the temperature in your house is below the v
53. t can be installed at zero clearance with the ceiling    FIRST 5 FEET OF DUCT INCLUDING WARM AIR PLENUM 2     50mm    PLENUM AFTER THE FIRST 5 FEET 0   0mm    REAR  INCLUDING CLEARANCE FOR MAINTENANCE  24   610mm     SIDES  INCLUDING CLEARANCE FOR MAINTENANCE  24   610mm      FLOOR 0   0mm                  furnace can be installed on a combustible floor  A floor protector must cover all surfaces underneath  the furnace     must be prolonged 18    in front of the furnace and 8  on each side of the loading door  The  floor protector must also cover all surfaces underneath the chimney connector and extending at least 2  inches on either side of the chimney connector     Plenum    The plenums installed to the furnaces must be constructed of metal in accordance with NFPA 90B  2 1 3  The  plenum can be passed through the side wall with 2 inches of clearances around the plenum     11    VENTING    The Caddy Alterna is certified for use with a chimney certified to UL 103 or ULC S629M and a chimney type vent  certified to UL 641 or ULC S 609 M89 and ULC ORD C441 M90  with 4    inner diameter  In Canada  we recommend  that you use a listed pellet vent that meets the ULC S 609 M89 and ULC ORD C441 M90 Standards  For the United  States  we recommend that you use a listed pellet vent that meets the UL 641  7  edition Standard  This unit can be  vented in an existing chimney with the addition of a liner if the chimney is more than 4  in diameter  Class  A   chimney is not required  Where p
54. taller to determine its structural condition     2  You will need a pipe length equal to the chimney height from its point of insertion into the chimney     3  Make sure that the flashing is ventilated     PELLET    VENT          EXISTING  CHIMNEY  SYSTEM                          PREFERRED    D  VERTICALLY INTO EXISTING MASONRY CHIMNEY                                                                   16                                                                                                                                                                                                                                                                     VERTICAL ROOF VENT     6   3         WC  P       FOLLOW CHIMNEY OR      VENT MANUFACTURER S E  INSTRUCTION    TOP PLATE  OPTIONAL  OUTSDEAR      WALL THIMBLE          CLEANOUT  Se                                                                                                                                                                 APPENDIX     HORIZONTAL AND VERTICAL VENT CHART                                                                                                                                 28 N If you plot your venting  Possible Vertica E iy system configuration on  vent length 25 N this chart  your wall or      3 roof termination should  2 K be within the grid         10  7 Possible Horizontal     vent length  feet   0  0 2 3 4 5 6 7 8 9 10    Let s imagine an installation consisting of a 4 feet vert
55. uctions     OPTION  In order to vent the furnace at the right location  a 45   elbow can be used to offset the pipe from the  exhaust outlet toward the appropriate location underneath the ceiling     1  Always maintain 3    clearance from combustible materials  When passing through additional floors or ceilings   always install firestop spacers     2  After lining up for hole in roof  cut either a round or square hole in roof  always 3    larger all the way around pipe   Install upper edge and sides of flashing under roofing materials  nail to the roof along upper edge  Do not nail    lower edge  Seal nail heads with non hardening waterproof mastic     3  Apply non hardening  waterproof mastic where the storm collar will meet the vent  Slide storm collar down until it  sits on the flashing  Seal and install cap           VERTICAL ROOF VENT    Z                                            lt  N Le         INSULATION  MN A   SHIELD                                  FOLLOW CHIMNEY OR      RADIATION SHIELD  VENT MANUFACTURER S    INSTRUCTIONS                                                                                                                                                                                        15        VERTICALLY INTO EXISTING CHIMNEY SYSTEM    As an alternative  the 4    vent can be run inside existing chimney to termination     NOTE  Follow the vent manufacturer   s instructions     1     Have the chimney inspected by a qualified chimney sweep or ins
56. will be pushed into the ahs drawer  Their ash content is very high  If  you burn 100  bark pellets  make sure that the crust forming in front of the burn pot breaks and falls into the ash  drawer  lgnition may be a bit more difficult and it is possible that the furnace needs a second ignition cycle to  properly light the bark pellets     Switchgrass pellets    The ash content of switchgrass pellets may vary depending on when this type of biomass is harvested  Switchgrass  will burn very clean  A crust will form in front of the burn pot  It should break easily and fall into the ash drawer  The  crust is light and friable  lt will occupy quite a bit of volume into the ash drawer  For this reason  if you are not  present to empty the ash drawer  you should only fill 5096 of the hopper     Do not operate the stove if there is an abnormal air leakage into the stove  such as through deteriorated gaskets or  cracked or broken glass  Do not operate the stove without a door gasket  Leakage can result in overheating  or in  very airtight homes  could possibly cause smoking into the room  Smoke may contain carbon monoxide  which is  poisonous  and in sufficient quantities  and can cause a health hazard or even death     EARLY SIGNS OF AN OVERFIRED FURNACE    If you see a lazy  very high orange flame inside the firebox  it may be a signed thatyour furnace is overfired and  getting too hot  Under normal conditions  the flame should be about 12 inches high and it should be lively  It shoul
    
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