MtP400 Operator`s Manual
Contents
1. to be printed at the beginning of each print job Please refer to the MtP Series amp FieldPro Programmer s Manual for more information on storing graphics and logos 24 Printer Configuration Hardware Menu Features in the Hardware Menu are used for software development debugging and or printer configuration These features should not be changed unless directed by Technical Support personnel Note Factory default values are indicated by an asterisk Enter Hex Dump Mode Possible Values No Yes This feature is used to assist software programmers in determining the actual data values being received by the printer In this mode printer commands are not processed but are printed along with their hexadecimal value For more information please refer to the MtP Series amp FieldPro Programmer s Manual Burnin Mode Possible Values Off On This feature is for factory use only Do not change this value Reset to Factory Defaults Possible Value Hold Power 10 Sec When this feature is displayed holding the Power Button will cause all setup features in all menus to return to their factory default values Do not use this feature unless instructed by Printek Technical Support Control Panel Setup Control Panel Setup allows the user to configure some features of the FieldPro RT43 Other features may be configured using the Printek Mobile Setup Utility For a complete list of features and which method may be used to co2. Neil ZPL II Mt3 CPCL This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer The printer will only respond to commands valid for the currently selected emulation For more information please refer to the MtP Series FieldPro Programmer s Manual Pairing Mode Possible Values Paired Unpaired This feature allows Bluetooth pairing to occur between the printer and the connecting device whenever Security is required by either device Pairing requires that the PIN on the printer and the connecting device exactly match each other Role Policy Possible Values Defer Master This feature selects the role of the printer s interface in the Bluetooth network If the device attempting to communicate with the printer 1s having trouble discovering the printer setting the value to Master may correct the problem Printer Configuration Discoverability Possible Values Off On This feature is used to set whether the printer may be discovered by other Bluetooth devices It should only be set to Off after the printer has been discovered and paired with a host computer PIN Possible Values 0 Up to 16 Numeric Characters Note that this feature is only available if Paring Mode is set to Paired The PIN value must exactly match the PIN value set on the host computer Security Possible Values Off On Setting Security to On forces the pr
3. Control Panel Setup which is described on page 25 Depending on what feature needs to be changed you may need to use either one or both of these methods The tables below list the features available in each setup menu Which setup method may be used to change the values of these features is indicated by a checkmark Items marked with an asterisk for one of the setup methods will have some restrictions on the values that may be set using that method Following the tables are detailed descriptions of each setup feature Setup Menu Summary INTERFACE MENU All Interfaces Modify From Values Default Value Control Setup Panel Utility Switch to Serial Interface Press Power to switch n a Y Switch to Bluetooth Interface Press Power to switch n a Y If installed Switch to Wi Fi Interface Press Power to switch n a Y if installed Print Interface Settings n a n a Y INTERFACE MENU Serial Selected Modify From Values Default Value Control Setup Panel ey Emulation Printek O Neil ZPL Il Mt3 CPCL Baud Rate 9600 19200 38400 57600 Data Bits Stop Bits Parity XON XOFF ETX ACK RTS CTS 13 Printer Configuration INTERFACE MENU Bluetooth Selected ModifyFrom Values Default Value Control Panel Emulation Printek O Neil ZPL Il Mt3 CPCL Printek Paired Mode Paired Unpaired Paired Role Policy Defer Master Defer Discoverability On Off On P
4. UT E a ts 18 Inn Bh On NERIS TED cerner m 21 Print AllEogosIn Memory cce eR CREE ORDRE RR EUER ERREUR TORTE e d eet 23 Options Menus rennes oa 23 Hardware Menu ER entnehmen DUE D iD Ld 25 Control Panel Setup uo aces etus ann ten nn nn aa Halo single sure 25 Entering Setup cttm re A es cl rti tee e ee 25 Using SUD A A tapatsa huata Pa mn A at titan 26 EXI Setups t p man saihan A e lle lio lalo nl a et er tunu Re Se 26 Interfacing To A Host Computer suessusssesssessonssonsnnnsnnssnnssnnesnnesnnssnensunssunssnssnnsnansnnnsnnssnnssnnssnnssnnssnnssnnssnnssnnnanne 27 Serlal Interfacen sets Ne tr ee hans er Ba en ne en nn Palma EEE 27 a e A re e d eA aaa pant ee 28 b EA ILI RORIS RO ANC ad DRE Pr HE 29 Power Considerations etre rere NT 31 Standby Operation 34 4 ED SW ee reu GA Reh n ie e RE Ne Ri d 31 P windududsdbundm E PI 31 Op ration Without A Battery u deceat ie IRA A e ete ide e ed e 31 Maintenance and Troubleshooting 33 leuc M 33 Ballen Care rie M 34 Charging the Battery ninin iieii iise t i K nn terre iri e renard eee el ee te dot e 34 Additional Battery and Safety Information 34 Testing the Power Supply and Battery ss 35 Troubleshooting ene ERR RT ee I RC at ee Re SE ld 36 Error ConditiO
5. a trademark of O Neil Product Development Inc Zebra and ZPL I are registered trademarks of Zebra Technologies Palm OS is a trademark of PalmSource Inc PrintBoy is a registered trademark of Bachmann Software PrinterCE is a registered trademark of Fieldsoftware Products Wi Fi is a registered trademark of the Wi Fi Alliance Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners 2004 By Printek Inc 1517 Townline Road Benton Harbor MI 49022 All rights reserved This manual is based on printer firmware version 3 2 Specifications are subject to change without notice Read all setup and operating instructions before proceeding with operation Do not operate in an enclosure unless properly ventilated Make sure no ventilation openings are blocked or obstructed which may result in the printer overheating Do not operate near a heat source Lesen Sie vor der Inbetriebnahme die Aufbau und Bedienungsanleitung Betreiben Sie den Drucker nicht in einem kleinen geschlossenen Raum es sei denn dieser wird ordnungsgem bel ftet Achten Sie darauf dass die L ftungen nicht blockiert oder versperrt sind denn dies kann zum berhitzen des Druckers f hren Nehmen Sie den Drucker nicht in der N he einer W rmequelle in Betrieb No user serviceable parts inside Refer service or repairs to a qualified service professional Use of genuine Printek replacement p
6. abcdef Courier 22 3 cpi 012345 ABCDEF abcdef Courier 25 4 cpi 812345 ABCDEF abcdef Courier 12 7 cpi Courier 12 7 cpi Emphasized Courier 12 7 cpi Double High Courier 12 7 cpi Double High Emphasized 39 Print amp Font Samples Courier Font With International Extended Character Set 0123456789ABCDEF 2 1 E JT 310 4 23 45 B 7 8 9 1 3 4 9 9 4 0 ABCDEFGHIJKLNNO S PDA SEU WEN LR T9 6 abedefghijklnno 7Iparstuuuxuz l1 T 8l amp ge i i i 9 E s gd e B x fF Ala n a a ni b lb k i lt 5 BIS sGG TAA ini D b A Z ED Cle nx 6 r inex itsc Dic v pf l la o in Ela PG a p pp A b t Flbia amp aBso hrnf ifvese45 ID Courier Font PC Line Drawing Extended Character Set 0123456789 ABCDEF mo O DU gt O o 40 Print amp Font Samples Sans Serif Font 0123456789ABCDEF 310123456789 4 QA BCDEF GH JKLMNO 5PQRSTUVWX Y ZI mn o k s tu vw xy z j a bc def ghi 7 p q D Ccuzu r h Tt gt V Ya 1 ClIAAAAAAAACEEEE UYPB 41 Printing Specifications Specifications Printer Specifications Printing Method Printing Resolution Printing Width Direct Thermal Up To 2 8 Inches Per Second 203 dots per inch 8 dots per mm 832 Printing Elements for up to 4 1 10 41 cm Fonts Charac
7. if downloaded fonts and or logos are currently stored in the printer s memory Selecting this item causes the printer to print out a directory of all fonts and logos and to print a copy of all logos Options Menu The Options Menu contains features that affect the overall operation of the printer Note Factory default values are indicated by an asterisk Left Paper Guide Adjust Possible Values A B through G This feature is used to match the leftmost print position with the location of the Left Paper Guide Fora complete description please refer to the Right Paper Guide below Right Paper Guide Adjust Possible Values None 1 through 9 Similar to the Left Paper Guide this feature is used to match the rightmost print position with the right edge of the paper The positions of the paper guides are used to adapt the FieldPro RT43 to be used with different widths of paper To provide maximum flexibility for various paper widths and black mark positions any combination of left and right guide positions may be used Paper widths less than 2 9 are not recommended For instance to use the standard four inch paper 4 1257 the Left Paper Guide would be located at position A as shown in Figure 12 below and the Right Paper Guide would not be installed None To use standard three inch paper 3 125 the Left Paper Guide would be installed at A and the Right Paper Guide would be installed at position 7 To re
8. only Printek power supplies designed specifically for your FieldPro printer Using a different power supply may cause damage to the printer and will not be covered by the printer s warranty Printek power supplies are available for use with 100 240VA C 50 60Hz and for12 24VDC vehicle applications Power Connector Battery Indicator Figure 3 Power Connector amp Battery Indicator Getting Started Installing Media Each printer comes supplied with a roll of receipt paper Note For maximum performance and optimum print quality use only genuine Printek media in your FieldPro printer To install media you must release the paper door by moving the Paper Door Release Lever in the direction shown in Figure 4 and then lift the paper door to expose the paper compartment Paper Door Release Lever Figure 4 Opening Paper Door Unroll a small portion of the paper as shown place the roll into the printer and close the Paper Door If the printer is turned on you may now press the Paper Feed Button to advance the paper and then tear it off in preparation for printing Note If you need to use a paper width other than what was supplied with your printer please refer to Media Specifications in the Specifications section of this manual Getting Started Turning the Printer On and Off Refer to Figure 5 and locate the printer s Power Button To turn the printer on simply press and release the Power Button To turn the printer
9. right of the margin will be truncated Note The FieldPro RT43 has a maximum print width of 4 1 However when Mt3 Emulation has been selected the Right Margin will begin indenting from a maximum print width of 2 84 to match the characteristics of the Printek Mt3 Series printers 21 Printer Configuration Print Contrast Possible Values 35 0 35 in increments of 5 The printer automatically adjusts the amount of energy used in order to maintain constant print quality as the battery discharges during use The Print Contrast setting modifies the value that is determined to be needed by the printer and may be used to obtain improved print quality on different qualities of thermal print media A higher value will result in a darker image Note By affecting the relative amount of battery energy that is used when printing the Print Contrast setting affects both print speed and battery life Setting a lower value will result in faster printing and will extend normal battery life Setting a higher value may allow the use of poorer quality media and will result in slower printing and a shorter battery life Maximum Paper Speed Possible Values 0 32 1 36 1 92 2 35 2 72 2 81 ips This feature may be used to reduce the maximum paper speed if necessary to allow the printer to use heavier papers narrow paper or some coated papers that have a more slippery finish FFeed Distance Possible Values 0 0000 1 2608 2 5216 inc
10. ticket printing the black mark should be positioned as shown in the figure below When using Mark Sensing mode FieldPro printers will automatically position the output for tear off and printing following a Form Feed command or by pressing the Paper Feed button For non automatic paper positioning refer to the MtP Series amp FieldPro Programmer s Manual for sensing and positioning commands Perforation or tear position 0 15 Black Mark should span width of paper for best results Figure 17 Black Mark Position 45 Specifications Supplies Supplies and Accessories Battery Media Cleaning Supplies Accessories 7 4V 2200 mAH Li Ion Available separately or in 5 or 20 packs 3 125 and 4 125 wide standard receipt paper 3 125 and 4 125 wide premium receipt paper Available in cases of 36 Other sizes available on request Print head cleaning pens Magnetic Card Reader cleaning cards Power Supplies Carrying Options Cables 46 100 240V AC 50 60Hz Wall Adapter 12 24VDC Vehicle Adapter Shoulder Strap RS 232C RJ to DB 9F USB RJ to USB A 802 11 access point Ad Hoc ASCII authentication bandwidth baud rate binary bit Bluetooth client control code character pitch cpi current line current print position default DHCP dpi escape sequence font hexadecimal IEEE infrastructure interface Glossary of Terms Wireless networking commun
11. Getting Started Printer Features Before preparing your new FieldPro RT43 for use please refer to Figure 1 and familiarize yourself with the locations of the various features of the printer Paper Door Release Lever Right Side Of Printer Control Panel Universal Port Cover 7 Carrying Strap Power Connector Figure 1 Printer Features Battery Installation and Charging The battery for your FieldPro printer is shipped in an uncharged state The battery must be charged using the following instructions prior to using the printer for the first time Maximum battery capacity is not reached until after completing a minimum of three complete charge and discharge cycles Please refer to Figure 2 Install the battery by first placing the end of the battery where the battery contacts are located into the printer and then press down on the end where the release lever is located until the lever snaps into place Getting Started Release Lever Battery Contacts F Figure 2 Battery Installation To charge the battery connect an optional power supply to the appropriate input source and then connect the output of the power supply to the printer s Power Connector at the location shown in Figure 3 The Battery Indicator will turn on and remain on until the battery is fully charged This may take up to 272 hours Note You must charge the battery for at least 2 hours prior to the first use Caution Use
12. Paper Guide Adjust None Auto Power Down Off 1 15 Minutes Off Print Promo Off On Off Print Header Off On Off OPTIONS MENU HARDWARE MENU Modify From Default Value Control Setup Panel Utility Enter Hex Dump Mode Off On Off Y Burnin Mode Off On off yx Reset to Factory Defaults Hold Power 10 Sec n a yx Y Interface Menu The Interface Menu is actually a series of menus These menus are used to match the printer to the host system or device that will be used to send and or receive data to from the printer Which Interface Menu affects the printer is dependent upon whether an optional Bluetooth or Wi Fi interface is installed and if so which interface is currently selected as the active interface Switching the active interface from one interface to the other is only available through Control Panel Setup and is described on page 25 The menu features for the Serial Bluetooth and Wi Fi interfaces are described below Note When using Control Panel Setup you may select Print Interface Settings to obtain all the features and their values for the currently selected interface Printer Configuration Serial Interface The following Serial Interface Menu features are only available and or only take affect when the Serial Interface is currently selected as the active interface For information on how to select the active interface please refer to Control Panel Setup on page 25 Note Facto
13. Q PRINTEKMOBILE FieldPro RT43 Series Operator s Manual Printek Inc 1517 Townline Road Benton Harbor MI 49022 269 925 3200 www printek com FCC Part 15 Class B This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try too correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult t
14. WEP None DHCP enabled TCP tunnel port 8023 Channel 1 DHCP Name FP SerialNumber If the above settings do not sufficiently match your host system requirements please refer to the Printer Configuration and the Interfacing To A Host Computer sections of this manual Getting Started Using The Carrying Strap The printer s flexible carrying strap with multiple hook and loop fasteners is designed to be used in a variety of ways to carry or mount the printer The most common use will be to hang the printer from a belt or from the optional shoulder strap as shown in Figure 7 To use the strap in this way simply pull the end of the strap from the bottom of the printer route it around the back side of your belt and fasten the strap back on itself as shown You may also use this method with the Shoulder Strap or keep the Carrying Strap in its original position Shoulder Strap Figure 7 Carrying Strap on Belt or Shoulder Strap Daily Operation Introduction For normal daily use most users will only need to turn the printer on and off tear off printed output load paper and charge the battery as described in the Getting Started section of this manual This section of the manual provides additional detail regarding the printer s control panel and for recharging the battery Use of the optional Magnetic Card Reader is also described Control Panel The FieldPro series printers are designed for simple operation with an easy
15. arts is required to warrant proper safe operation Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate The print head and motors get hot during use Wait until they cool before touching them Make certain the printer is disconnected from AC power before removing any covers or performing any required cleaning or maintenance Connecting this printer to an ungrounded receptacle can result in electrical shock Never place the printer near inflammable or explosive substances Do not operate near liquid or spill liquid into the printer at any time Enth lt keine Teile die vom Bediener instandgesetzt werden k nnen Bitte wenden Sie sich bei Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal Die Verwendung von echten Printek Ersatzteilen ist notwendig um ordnungsgem en sicheren Betrieb zu gew hrleisten nderungen oder Modifikationen dieses Ger ts machen die Garantie ung ltig und k nnen den sicheren Betrieb des Produkts gef hrden W hrend des Druckens werden Druckerkopf und Motoren hei Warten Sie bis sich die Teile abgek hlt haben bevor Sie sie ber hren Vergewissern Sie sich dass der Drucker nicht mehr an die Stromquelle angeschlossen ist bevor Sie Abdeckungen abnehmen oder das Ger t reinigen bzw warten Schlie en Sie diesen Drucker nicht an eine ungeerdete Steckdose an dies kann zum Elektroschock f hren Setzen Sie den Drucker ni
16. d the Paper Feed Button while turning the printer on If the printer successfully prints the Self Test the battery is functional If the Self Test does not complete and the printer turns itself off repeat this test with a known good battery Once this test has completed successfully allow the battery to fully charge At the end of this time the Battery Indicator will turn off If the printer and battery do not appear to successfully pass these tests refer to the Troubleshooting section for possible causes and solutions Note This test only verifies that the power adapter the internal charging circuit and the battery are functioning properly This test does not provide a valid indication of the relative capacity of the battery or how long it may hold a charge 35 Maintenance and Troubleshooting Troubleshooting When encountering problems the cause may be the printer or may sometimes be due to other problems with your system Please review the following tables to solve common problems you may encounter with your printer You may also visit www printek com for additional FAQ s that may assist you If you are still unable to solve your problem please contact the company where you purchased your printer since they are most familiar with your systems If they are unable to help you you may contact Printek Technical Support at 800 368 4636 Error Conditions Whenever the printer detects an error condition the Error Indicato
17. e printer beeps once to set an item to its default value The Interface Menu is the first menu of features displayed If an optional Bluetooth or Wi Fi Interface is installed in the printer the first option presented will be to switch to the interface that is not currently the active interface This feature will typically only be used when needing to switch from the optional interface to Serial so that the Printek Mobile Setup Utility can be used After completing any changes with the setup utility this same process may be used to switch back to the previously selected interface Exiting Setup To save the changes you have made press Power when the EXIT SETUP SAVE CHANGES Menu selection appears To exit without saving changes press Power when the EXIT SETUP DISCARD CHANGES Menu selection appears or at any time you may press and hold the Power Button until the printer beeps and turns off 26 Interfacing To A Host Computer Every FieldPro printer is equipped with a Universal Port which contains a Serial Interface The Serial Interface may be used for either RS 232C or USB communications depending upon which optional cable is used Optional factory installed interfaces are also available for Bluetooth and Wi Fi When the printer is equipped with one of the optional interfaces only one of the interfaces may be active at any time For information on switching the active interface please refer to Control Panel Setup on page 25 of the Pr
18. ead information from credit cards drivers licenses etc When the host system sends a request to the printer to enable the Magnetic Card Reader the MCR Indicator will light to indicate that the card may now be passed through the MCR slot or swiped Refer to Figure 11 for the card orientation MCR Indicator Figure 11 Using The Magnetic Card Reader If the card is read successfully a short beep will sound and the MCR Indicator will turn off to indicate success as the data is sent to the host system If the card is not read successfully a longer error tone will sound the Error Indicator will light momentarily and the reader will be re enabled to allow the card to be swiped again to attempt a successful read The length of time allowed before the timeout occurs is specified by the host application program Once a timeout occurs the Error Indicator will turn on momentarily and the reader will be disabled 12 Printer Configuration Introduction This section describes printer operating features that may be configured to allow FieldPro series printers to communicate and operate with your computer and applications These features are grouped into logical groupings as menus Two methods are available to change the configuration features of the printer The preferred method is to use the Printek Mobile Setup Utility a Windows based program which may be downloaded from a Printek web site The other is to use the built in
19. ean the exterior of the printer turn the printer off and use a soft cloth moistened with a mild detergent 33 Maintenance and Troubleshooting Battery Care Charging the Battery The printer s battery is charged in the printer using an optional power supply Power supplies are available for 100 240V AC 50 60Hz and for 12 24VDC vehicle applications Follow the steps listed below to charge the battery e Plug the power supply into a power source appropriate for the adapter being used e Plug the power supply into the power connector on the side of the printer The printer s battery charging circuitry will analyze the condition of the battery and begin charging it if necessary e Ifthe battery is not fully charged charging will begin and the Battery Indicator will illuminate e When the battery is fully charged the Battery Indicator will turn off Charging may take up to 2 hours depending on the condition of the battery e The printer may be used while the battery is charging but this will extend the time required to fully charge the battery e The power supply may remain connected to the printer to keep the battery fully charged and will not cause damage to the printer or battery Additional Battery and Safety Information e All FieldPro series printers us a 7 4 volt 2200mAH Lithium Ion battery e The recommended ambient temperature for charging is 68 77 Fahrenheit 20 25 Centigrade e Take the battery out of the printer wh
20. ek offers power supplies for use with 100 240V AC 50 60Hz and 12 24VDC for vehicle applications The printer s Battery Indicator flashes whenever the battery needs recharging To charge the battery connect the power supply to the appropriate source and connect the output of the supply to the printer s power connector shown in Figure 10 Caution Use only Printek power supplies to power your printer and charge batteries Other power supplies may damage the electronics and printing mechanism Damage caused by use of a non Printek power supply will not be covered by the printer s warranty Power Connector Battery Indicator Figure 10 Power Connector amp Battery Indicator When the power supply is connected the printer s charging circuitry will determine if the battery currently requires charging and if so will turn on the Battery Indicator until the battery has reached sufficient charge Depending on the condition of the battery charging may take up to 22 hours to complete When fully charged the Battery Indicator will turn off Leaving the power supply connected to the printer will cause the printer to continuously monitor the condition of the battery and keep the battery charged For more information regarding battery charging battery life and battery disposal refer to Battery Care on page 34 Daily Operation Using the Magnetic Card Reader The optional Magnetic Card Reader MCR may be used by some applications to r
21. emals in die N he von feuer oder explosionsgef hrlichen Stoffen Betreiben Sie den Drucker nicht in der N he von Fl ssigkeiten und lassen Sie keine Fl ssigkeiten in den Drucker gelangen 111 TABLE OF CONTENTS Tn troduction y ul 1 Getting Started a 3 Printer Features usse e de eet e te sn UHR A tete re 3 Battery Installation and Charging ss 3 Installing Media Brisk ee M ua eminet n rise 3 Turning the Printer On and Off sss eee e enne ettet y laisi 6 Performing A Printer Self Testi talas iia 6 Removing ROA 7 Host Interface Set Up unse phu E e O non tent fre tie piii p 7 Using The Camine SADa nee III IRURE 8 Daily Operation 9 Motigo t 6 0 ARCU T uu 9 Control Panel ete 22 ne aetema tec a e vete ee i C E Ie ee de mette e RE OE ce reacts Ue 9 Battery CBarele na s PEE 11 Using the Magnetic Card Reader ae RO eee a tee e IR ed e e e e EE REO Pen ete 12 Printer Configuration P 13 Introductions DET EU M c Era MERE ARS ET Ne 13 Setup Menu SUMMA nase REN ESPERE EINE puak nn NT A QURE SUN en ne nent 13 Interface Menun RT ae rn ae Res 15 Serial Interface oec beet ea e as 16 Bluetooth Interface uc re dete ette e ie eee an aan aon ne taa 17 Wi Fi Interface ins nous un
22. en storing the printer for long periods of time The battery storage temperature is 40 104 Fahrenheit 4 40 Centigrade Do not store a fully charged battery at temperatures above this range for long periods of time or the battery may permanently lose charge capacity e Do not disassemble short circuit heat above 80 C or incinerate the battery The battery may explode e Only dispose of used batteries according to your local regulations If you do not know your local regulations the Rechargeable Battery Recycling Corporation RBRC is a non profit organization created to promote recycling of rechargeable batteries For more information visit www rbrc org 34 Maintenance and Troubleshooting Testing the Power Supply and Battery To verify that the printer s internal battery charger is functioning properly perform the following steps Test the power adapter 100 240V AC 50 60Hz 12 24VDC adapter with a voltmeter to verify that its output voltage is 9 VDC Connect the power supply to a power source and then connect it to the printer Verify that the printer s Battery Indicator is illuminated If illuminated the charging circuit is functioning properly Note that ifthe battery is already fully charged the Battery Indicator will turn off after a short time After the battery has been charged for five minutes disconnect the power supply Perform a printer Self Test o Make sure the printer is turned off o Press and hol
23. er Using a different power supply may cause damage to the printer and will not be covered by the printer s warranty 31 Maintenance and Troubleshooting Cleaning In normal environments the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout For optimum performance and life you should clean the Print Head and Platen Roller whenever you load new paper To clean the printer areas as described below use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Printek or you may use cotton swabs moistened with isopropyl alcohol Please refer to Figure 16 for the following instructions Black Mark U Sensor Tear Bar Platen Roller Figure 16 Printer Cleaning Areas e Turn the printer off Open the Paper Door and remove the paper e Using a Thermal Head Cleaning Pen clean the surface indicated on the Print Head Caution Do not use sharp objects to clean the print head This may damage the printer and require service Such damage is not covered under warranty e Clean the Black Mark Sensor below the print head e Clean the Tear Bar e Clean the Platen Roller Turn the platen roller with your finger to clean the entire surface e Ifa Magnetic Card Reader is installed pass an MCR Cleaning Card through the MCR slot to clean the head You may also experience a build up of paper dust in the printer This may be removed using a can of compressed air or by vacuuming To cl
24. fully closed Low Battery Verify door is closed Check and recharge battery Paper not loaded correctly Check paper path and reinstall paper Improper interface configuration Interface not configured correctly Obtaining Service Verify printer and host settings match Print a selftest to verify printer settings and to verify printer is functioning properly Print a selftest to verify printer settings Make sure the interface is selected and make sure printer and host set ups match If service is required for your printer please contact the company where you purchased your printer If they are unable to assist you contact Printek Customer Service at 800 368 4636 to obtain the name of the nearest Printek Authorized Service Center If you wish to return your printer to Printek for service please contact Printek Customer Service at 800 368 4636 to obtain a Return Authorization Number Units returned without a Return Authorization will not be accepted 37 Print amp Font Samples Print Samples Sans Serif 5 5 c 012345 ABCDEF ab Sans Serif 10 2 cpi 012345 ABCDEF abcdef Sans Serif 10 7 cpi 012345 ABCDEF abcdef Courier 12 7 cpi 012345 ABCDEF abcdef Courier 13 5 cpi 812345 ABCDEF abcdef Courier 14 5 cpi 012345 ABCDEF abcdef Courier 15 6 cpi 812345 ABCDEF abcdef Courier 16 9 cpi 812345 ABCDEF abcdef Courier 18 5 cpi 812345 ABCDEF abcdef Courier 28 3 cpi 812345 ABCDEF
25. h are part of this string are not printed A group of characters of a given shape or style Base sixteen numbering system Digits are represented by the characters 0 through 9 and a through f Institute of Electrical and Electronic Engineers A Wi Fi network consisting of stations connecting to a wired network or other stations via an access point The connection between the printer and the host computer 47 Glossary IP LAN LCD LED line pitch Ipi margin MSB node parity Peer to Peer reset RS 232C server SSID TCP top of form USB WAN WEP Wi Fi WLAN 48 Internet Protocol A specification for packets or datagrams of data and an addressing method to allow the exchange of data with another system Must be combined with another protocol such as TCP to create a complete connection with the other system Local Area Network Liquid crystal display Light emitting diode The vertical spacing of rows of characters Measured in Ipi Lines per inch An area along any edge of a form where data may not be printed Most significant bit In a character this refers to bit seven of 0 to 7 Any device connected to a network A method used for detecting errors within a single character transmitted or received via an interface A network consisting of only stations no access point or central server Same as Ad Hoc Initialization of various operating features of the printer to the value or
26. h battery Environmental Specifications Operating Temp 4 to 122 F 20 to 50 C Storage Temp 4 to 140 F 20 to 60 C Humidity 10 to 90 RH non condensing Rating IP54 per IEC 529 without optional environmental case Operator Controls and Indicators Indicators Power Wireless Connection Battery Status Fault Controls Power Paper Feed Sensors Paper Paper Door Open Black Mark Detection Memory Capacity Flash 1MB Program Memory 1MB Font Logo and Graphic Storage RAM 1MB EEPROM For Nonvolatile Configuration Storage Durability and Reliability Drop Test Survives multiple 4 foot drops to concrete each face conforms to IEC 68 2 MTBF 10 000 hours in normal use Regulatory Approvals Approvals Markings FCC Class B CE Mark RoHS WEEE UL listed AC adapters E mark on In Vehicle adapters Warranty 44 Printer One year including print head and battery Specifications Media Specifications Receipt Paper General Specifications 0 0022 to 0 0065 0 056 to 0 089mm Thick 2 9 to 4 125 73 66 to 104 78mm Wide 1 75 44 45mm Maximum Outside Diameter 0 750 19 05mm Core Diameter Recommended Black Mark Sensing On Printed Side Approved Vendors Kansaki P300 P310 P350 P354 P390 P530UV TO281CA OP200 TO381N F180 F380 F550 Jujo TF 50KS E2C Honshu FH65BV 3 Appleton Resiste 900 3 0 Standard Printek Offering Black Mark Position For automatic
27. he Printer Configuration section on page 13 of this manual Getting Started Removing Printer Output To tear the paper pull the paper against the tear bar a sharp edge on the paper door at a slight angle as shown in Figure 6 and then continue to pull the paper in the direction shown to tear it off If all the printing is not yet out of the printer and the host has finished sending data to the printer the paper may be positioned for tearing by simply pressing the Paper Feed Button Figure 6 Tearing Off Printer Output Host Interface Set Up Prior to using your printer with a computer application the printer s interface settings must match those required by your host system Each printer is equipped with a Serial interface which may be used as either RS 232C or USB depending on which optional cable is attached to the printer Additionally the printer may also be equipped with either a Bluetooth interface or Wi Fi interface The model description on the serial number label will indicate 1f one of the optional interfaces 1s installed The factory defaults for the basic settings for each interface are listed below Interface Factory Default Interface Settings Serial Printek Emulation 57 600 Baud 8 Data Bits 1 Stop Bit No Parity RTS CTS Handshaking Bluetooth Printek Emulation Pairing Mode Paired Security Disabled PIN 0 Bluetooth Name FP SerialNumber Wi Fi Printek Emulation Connect to any SSID Infrastructure
28. he dealer or an experienced radio TV technician for help This equipment complies with Canadian and FCC radiation exposure limits set forth for an uncontrolled environment This equipment is in direct contact with the body of the user under normal operating conditions This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Part 15 21 Caution Changes or modifications not expressly approved by Printek Inc could void the user s authority to operate the equipment Bluetooth Equipped Models For units equipped with an OEM Serial Port Adapter from connectBlue reference FCC ID PVH070101 For units equipped with a Printek Inc Bluetooth module reference FCC ID B9J 0213900444 Wi Fi Equipped Models This equipment contains an OEM Wireless LAN Node Module from DPAC Technologies with FCC ID RTTABDB SEDP This device has shown compliance with the conducted emissions limits in 15 107 15 207 or 18 307 adopted under FCC 02 157 ET Docket 98 80 Battery Disposal Only dispose of used batteries according to your local regulations If you do not know your local regulations the Rechargeable Battery Recycling Corporation RBRC is a non profit organization created to promote recycling of rechargeable batteries For more information visit www rbrc org Acknowledgments Printek is a registered trademark of Printek Inc Bluetooth is registered trademark of Bluetooth SIG Inc O Neil is
29. hes or Mark Sensing This feature sets the distance that paper is to be moved whenever the user presses the Paper Feed Button or a Form Feed character is received from a host system Note If Mark Sensing is selected the paper will be advanced to the next Black Mark When Mark Sensing is used the values of the Mark Sensitivity Tearbar Adjust and Top of Form Adjust features are available for adjustment Mark Sensitivity Possible Values 10 0 10 This feature allows the Black Mark Paper sensor to be adjusted to allow for variations in media materials and Black Mark printing methods The following list will help determine if and how the Mark Sensitivity should be adjusted e Ifthe printer is not detecting black marks reliably set the Mark Sensitivity to a lower value e If the printer is detecting false Check Paper conditions set the Mark Sensitivity to a higher value e Ifthe printer is detecting black marks where none exist set the Mark Sensitivity to a higher value Tearbar Adjust Possible Values 0 295 0 000 0 315 This feature is used to adjust the tear position when black mark sensing is used Top of Form Adjust Possible Values 0 295 0 000 0 295 This feature is used to adjust the location of the top line of printing when black mark sensing is used 22 Printer Configuration Print AIT Logos In Memory This menu item is only available using Control Panel Setup and is only available
30. ication standards created by IEEE An interface between a wireless network and a wired network A Wi Fi network consisting of only stations no access point Same as Peer to Peer American Standard Code for Information Interchange The process a Wi Fi station uses to identify itself to another station The amount of data that be transferred in a given period of time The rate at which characters are transmitted over a serial interface This is also often referred to as bits per second Base two numbering system Digits are represented by the characters 0 and 1 A single binary digit A definition for short range radio frequency communications Any node on a network that requests services from another node server A single non printing character which is used to control the configuration or operation of the printer The horizontal spacing of characters Measured in cpi Characters per inch The line upon which the next character will be printed The column on the current line where the next character will be printed Value or configuration assumed when the printer is powered on or reset Dynamic Host Configuration Protocol A method used to centrally control the assignment of IP addresses on a network Dots per inch Generally used to refer to graphics density or resolution String of characters beginning with the escape ESC character which is used to control the configuration or operation ofthe printer The characters whic
31. in Up to 16 Numeric Characters 0 Security On Off Off Local Name Up to 16 Alphanumeric Characters FP Serial SSS INTERFACE MENU Wi Fi Selected Modify From Values Default Value Control Panel Emulation Printek O Neil ZPL Il Mt3 CPCL Printek WLAN Type Peer to Peer Infrastructure Infrastructure v WLAN Channel 1 to 14 1 WLAN SSID any WLAN WEP Bits 0 64 128 0 WEP Key 1 4 10 or 26 Char Hex String Blank WLAN Auth Auto Open Shared Auto IP Address Assign DHCP Static DHCP IP Address 0 0 0 0 IP Subnet Mask 0 0 0 0 IP Gateway 0 0 0 0 Tunnel Port 8023 SS SS SS SS SISI KITS FORMAT MENU Modify From Values Default Value Control Panel SansSerifA at 4 2 5 5 10 2 10 7 16 9 Courier 18 5 20 3 cpi Courier at 12 7 13 5 14 5 15 6 16 9 18 5 20 3 22 6 25 4 34 0 cpi or Downloaded Spacing Left Margin Right Margin Print Contrast 35 to 35 Max Paper Speed 0 32 1 36 1 92 2 35 2 72 2 81 ips FFeed Distance 0 to 2 5216 Mark Sensing Mark Sensitivity 10 to 10 Tearbar Adjust 0 295 to 0 315 Top of Form Adjust 0 295 to 0 295 SIN SENSES AES ISIS SS SS SS 14 Printer Configuration PRINT ALL LOGOS IN MEMORY Modify From Values Default Value Control Panel Prin AI Logos in Memory na m taut vae conf st Default Value Panel Utility Left Paper Guide Adjust A x Y Y Y Right
32. information needed for the set up and everyday use of the printer It also contains information regarding preventative maintenance and how to obtain service if needed The information in this manual is arranged in the following sections Getting Started contains the minimum steps required to get the printer set up and able to communicate with your host system Daily Operation describes additional activities that are likely to be encountered under normal operation Printer Configuration contains detailed information on all the features available in the Setup menus Interfacing To A Host Computer provides basic information related to connecting the printer to a computer via a cabled serial connection or the optional Bluetooth or Wi Fi interfaces Power Considerations provides information regarding operation on the internal battery or from an external supply Maintenance and Troubleshooting contains information on how to care for your printer to keep it working at peak performance This section also includes a list of printer error conditions and suggestions on how to solve problems Print amp Font Samples offers examples of printed output and character mapping for standard fonts Specifications provides detailed information regarding performance media specifications and options available for your FieldPro series printer Glossary of Terms is a reference for terminology used within this manual and in the computer and printer industry
33. inter Configuration section of this manual Note To print out configuration information for the currently selected interface you may press and hold the Paper Feed Button while turning the printer on Serial Interface The Serial Interface contained in the Universal Port may be used for either an RS 232C or a USB connection For either of these connections the Serial Interface must be the currently active interface If there is no optional interface installed Serial will be the only interface available When using the Serial Interface for RS 232C communications the baud rate data bits parity stop bit s and handshaking method XON XOFF ETX ACK RTS CTS must be set to match the settings on the host computer If these settings do not match errors and or lost data may occur When using the Serial Interface for USB communications the printer s default values of 57 600 Baud 8 Data Bits 1 Stop Bit No Parity and RTS CTS Yes must be used To access the Universal Port connector refer to Figure 13 and move the lever in the direction shown to unlock and remove the cover Figure 13 Removing The Universal Port Cover 27 Interfacing to a Host Computer Figure 14 and Figure 15 show the location of the Universal Port Connector and the connector pin assignments Caution Do not make any connection to pins 4 or 8 These pins are used only for Printek accessories and improper connections with these contacts may cause severe damage t
34. inter and the remote device to use pairing Setting Security On requires that Pairing is set to Paired and that a PIN has been entered that matches the PIN in the remote device Local Name Possible Values FP aaannnnn Up to 16 characters of 0 through 9 A through Z a through z SPACE This feature sets the name that will be displayed by most host systems when discovering the printer When shipped from the factory the default value for the Bluetooth Local Name is FP aaannnnn where aaannnnn is the printer s serial number This name may be changed to any combination of letters numbers dashes underscores and SPACEs The name may be up to 16 characters in length Wi Fi Interface The following Wi Fi Interface Menu features are only available and or only take affect when the Wi Fi Interface is currently selected as the active interface For information on how to select the active interface please refer to Control Panel Setup on page 25 Note Factory default values are indicated by an asterisk Emulation Possible Values Printek O Neil ZPL II Mt3 CPCL This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer The printer will only respond to commands valid for the currently selected emulation For more information please refer to the MtP Series FieldPro Programmer s Man
35. l An XON character will be sent whenever the printer s input buffer becomes nearly empty 16 Printer Configuration ETX ACK Handshaking Possible Values Off On This feature enables or disables the ETX ACK character handshaking method used to control data flow from the host system to the printer When enabled an ACK character will be sent by the printer after an ETX character has been received and processed out of the input buffer ETX characters used for handshaking cannot be part of an escape sequence RTS CTS Handshaking Possible Values Off On This feature enables or disables the RTS CTS hardware handshaking method used to control data flow from the host system to the printer When enabled the printer will activate the RTS signal whenever the printer s input buffer becomes nearly empty or when the printer s control panel Setup Menus are active The RTS signal will be deasserted whenever the printer s input buffer becomes nearly empty Likewise the printer will not send data to the host system ifthe host has asserted the CTS signal Bluetooth Interface The following Bluetooth Interface menu features are only available and or only take affect when the Bluetooth Interface is currently selected as the active interface For information on how to select the active interface please refer to Control Panel Setup on page 25 Note Factory default values are indicated by an asterisk Emulation Possible Values Printek O
36. ll be manually assigned IP Address Possible Values 0 0 0 0 User specified This feature specifies the IP address for the printer Note that this feature has no effect if IP Address Method is not set to Static IP Subnet Mask Possible Values 0 0 0 0 User specified This feature specifies the range of addresses or the size of the network that the printer s IP address belongs to Note that this feature has no effect if IP Address Method is not set to Static IP Gateway Possible Values 0 0 0 0 User specified This feature specifies the network node where data destined for a node outside of the LAN should be directed Note that this feature has no effect if IP Address Method is not set to Static Tunnel Port Number Possible Values 00000 08023 65384 This feature specifies the TCP IP port to be used for data that is to be printed 20 Printer Configuration Format Menu The features contained in the Format Menu affect the location and appearance of the data printed Note Factory default values are indicated by an asterisk Font Possible Values 4 2 cpi SnsSrfA 16 9 cpi SnsSrfA 5 5 cpi SnsSrfA 16 9 cpi Courier 10 2 cpi SnsSrfA 18 5 cpi SnsSrfA 10 7 cpi SnsSrfA 18 5 cpi Courier 12 7 cpi Courier 20 3 cpi SnsSrfA 13 5 cpi Courier 20 3 cpi Courier 14 5 cpi Courier 22 6 cpi Courier 15 6 cpi Courier 25 4 cpi Courier 34 0 cpi SnsSrfA Any downloaded fonts will also be displayed This fea
37. move a paper guide simply pull the guide out of the printer s paper compartment To install a paper guide insert the end toward the rear of the printer first as shown in Figure 12 and then snap in the end toward the front of the printer When selecting guide positions select positions that are as close to the end of the paper roll as possible but not so tight that the paper cannot unroll easily 23 Printer Configuration Insert This End First Snap In This Figure 12 Paper Guides Auto Power Down Possible Values Off 1 Minute Delay 15 Minute Delay This feature sets whether the printer will automatically power down and if so after what period of time of inactivity Ifset to a value other that Off the printer will automatically turn itself off after the specified number of minutes have passed since the printer last received data or last printed whichever is longer Print Promo Possible Values No Yes When set to Yes this feature causes a previously stored graphic image with an ID value of to be printed at the end of each print job This feature may be used to print a special logo or graphic image of a special sales promotion or other event Please refer to the MtP Series amp FieldPro Programmer s Manual for more information on storing graphics and logos Print Header Possible Values No Yes When set to Yes this feature causes a previously stored graphic image with an ID value of
38. nfigure them please refer to the Setup Menu Summary on page 13 Control Panel Setup makes use of the control panel Power and Paper Feed buttons and printing to step through the menus of features and values that may be changed Install plain receipt paper for this task Entering Setup To enter Setup press and hold the Paper Feed Button while turning on the printer with the Power Button The printer will print a test page which shows most of the menu features and their current values At the end of the test page PRESS FEED FOR SETUP MENU will be printed Pressing the Paper Feed within the next four seconds will cause the Setup mode to be entered If the button is not pressed within four seconds the printer will return to normal operation 25 Printer Configuration Using Setup After the Setup mode is entered instructions will be printed indicating that the Power Button may be used as a Select button and that the Paper Feed Button may be used as a Next Menu button As instructed press the Power to select each menu or item and press the Paper Feed to skip to the next menu or item Upon selecting an Item inside a Menu and pressing Power the displayed setting will change Press Paper Feed to skip to the next item in the menu When EXIT MENU is displayed press Power to go to the next menu When in a menu you may press and hold Paper Feed until it beeps to skip to the next menu You may press and hold the Power Button until th
39. ns oie ect Ma ete te E nenne NEEDS kash aso 36 Other Problems oe e 2 2 2 rar esee tette asa sette ette tu eee ee Ba 2 36 Obtain Service A Re Re ANR a RE AR et Ie Be te e do 37 Table of Contents Print amp Font Samples esseessesssessonssonsnnnsonssnnssnnesnnssnnssnnnnsnssansnnnsnnnsnnssnnssnnesnnssnsnsnnnsnnssnnssnsssnssnnsnnnsnnssnnssnnesnnenne 39 SDECHICATIONS e 43 Printer Specifications ar au apa tad eii ate e td eet t a die ad a Gs ete ees 43 Media Specification hat eet a td 45 Suppli s and Accessories a u t e an ete A Wan TR e kah e ede i i a ot 46 Glossary of OV C sirine 47 vi Introduction Thank you for purchasing a Printek FieldPro RT43 Series mobile thermal printer The FieldPro series offers a variety of configurations to suit any printing environment The RT43 prints on receipt paper supplied in roll form up to 4 125 inches wide and includes black mark sensing capabilities on the printed side of the media All models are equipped with a Universal Port which supports cabled serial communications using an optional RS 232C or USB cable All models also support an optional internal Bluetooth or Wi Fi interface Each printer is shipped with a battery a carrying strap a Quick Start Guide and one roll of receipt paper This manual has been written for systems administrators and end users and contains
40. o the printer Such damage will not be covered by the printer s warranty Connector en Figure 14 Universal Port Connector 8 1 Pin Signal Description 1 COM Logic Common TXD Transmit Data From Printer RXD Receive Data From Host Reserved Do Not Connect COM Logic Common RTS Request To Send From Host 2 3 4 5 CTS Clear To Send From Printer 6 7 8 Reserved Do Not Connect Figure 15 Connector Pin Assignments Bluetooth Interface In addition to the standard Serial Interface your FieldPro RT43 may be equipped with an optional Bluetooth Interface Bluetooth interfaces are built into some Smartphones and PDA s and may be added to most others Bluetooth interfaces may also be added to notebook or desktop computers To communicate using the Bluetooth Interface it must be selected as the currently active interface The Bluetooth Interface uses wireless radio frequency signals to communicate The FieldPro Bluetooth Interface acts as a serial port adapter operating as a server Being a serial port adapter means that the printer may appear as a Serial Device when discovered rather than as a Printer 28 Interfacing to a Host Computer Operating as a server other devices such as a PDA or other host computer may initiate the connection to the printer When discovered the default name that will appear will be FP aaannnnn where aaannnnn is the printer
41. off press and hold the Power Button The printer will beep and then power down after the button is released Power Power Battery Error Paper Feed Button Indicator Indicator Indicator Button Figure 5 Printer Control Panel Performing A Printer Self Test To perform a self test press and hold the Paper Feed Button while turning on the printer with the Power Button The printer will print a test page with the following information Note The printer s firmware revision level and release date Printer serial number The current values for items in the Format menu The current values for items in the Options menu The type of optional interface if installed and which interface is currently selected The presence of the optional Magnetic Card Reader if installed The current battery voltage A list of additional fonts if installed A list of logos if installed A print head test pattern At the bottom of the test page the message Press Feed For Setup Menu will be printed Do not press any buttons at this time After approximately four seconds Setup Not Requested will be printed and the printer is ready for normal use The internal setup menus allow changes to be made to the printer s interface and printing features Improper changes may make your printer perform poorly or not at all These menus should only be used under the direction of your technical support staff For more information please refer to t
42. r will either flash or stay on In some cases the audible alarm will also sound Please refer to the following table for a list of what causes these conditions and how they may be corrected Error Indicator Flashes With Alarm Stays On No Alarm Stays On With Alarm Other Problems Problem Printer will not turn on Printer turns itself off Battery Indicator does not light or does not stay lit when power supply is connected 36 Possible Cause Paper Out Paper door not fully closed Communications error Possible Cause Battery not installed properly Solution Install paper and press the Paper Feed Button to clear the error Make sure the door is fully closed by opening the door and closing it again until the door clicks closed Check the platen roller for damage Verify communications settings in the Interface Menu Printer must be turned off to clear error Solution Remove and reinstall battery making sure the battery release lever clicks when fully installed Discharged battery Auto Power Down is enabled Recharge battery Change setting in Options Menu as described on page 23 Battery discharged Replace or recharge battery Electrostatic discharge Battery already fully charged May occur in extreme low humidity conditions Turn printer back on with power button No action required Power supply not receiving power Check building vehicle ci
43. rcuit breakers fuses Faulty power supply Check output of power supply with voltmeter 9 VDC Battery not installed properly Remove and reinstall battery making sure the battery release lever clicks when fully installed Problem Battery not charging Poor print quality Paper not feeding Paper not feeding reliably or print is compressed vertically Print Garbled Printer will not print Cannot print via optional interface Maintenance and Troubleshooting Possible Cause Faulty power supply or battery Low battery Solution Refer to Testing the Power Supply and Battery on page 35 Check and recharge battery Print head dirty Clean print head Refer to page 33 Poor quality or old paper Obstruction in paper path or paper improperly installed Verify paper from approved source Try new roll of paper Check paper path and reinstall paper Poor quality paper Verify paper from approved source Paper Door not fully closed Poor quality paper Verify door is closed Verify paper from approved source Heavy or thick forms Specialty paper with slick finish Lower the Max Paper Speed as described in Format Menu on page 21 Paper Door not fully closed Low Battery Verify door is closed Check and recharge battery Improper Serial Interface configuration Verify printer and host settings match Paper Door not
44. ry default values are indicated by an asterisk Emulation Possible Values Printek O Neil ZPL II Mt3 CPCL This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer The printer will only respond to commands valid for the currently selected emulation For more information please refer to the MtP Series amp FieldPro Programmer s Manual Baud Rate Possible Values 9600 19200 38400 57600 This feature sets the baud rate for the Serial interface The value must match the setting used on the host system Data Bits Possible Values 7 8 This feature sets the number of data bits in the serial character frame The value must match the setting used on the host system Stop Bits Possible Values 1 2 This feature sets the number of stop bits included in the serial character frame The value must match the setting used on the host system Parity Possible Values None Even Odd This feature sets the parity checking requirements for the data bits in the serial character frame The value must match the setting used on the host system XON XOFF Handshaking Possible Values Off On This feature enables or disables the XON XOFF DC1 DC3 character handshaking method used to control data flow from the host system to the printer When enabled an XOFF character will be sent by the printer whenever the printer s input buffer is nearly ful
45. s serial number To obtain the printer s Bluetooth name you may print the printer s test page by holding the Paper Feed button while turning the printer on For pairing the default PIN value is 0 if this value does not work contact your system administrator To conserve battery power application programs should disconnect from the printer whenever possible Wi Fi Interface In addition to the standard Serial Interface your FieldPro RT43 may be equipped with an optional Wi Fi Interface Wi Fi interfaces are built into some PDA s and may be added to most others Wi Fi interfaces may also be added to notebook or desktop computers and as an access point to a wired network To communicate using the Wi Fi Interface it must be selected as the currently active interface The Wi Fi interface uses wireless radio frequency signals to communicate The FieldPro Wi Fi interface acts as a server and will accept connections from a host device such as a PDA notebook computer or a network server The FieldPro Wi Fi interface conforms to the IEEE 802 11b standard The factory default settings for this interface are WLAN Type Infrastructure WLAN SSID any WLAN WEP Bits 0 Off WLAN Auth Auto IP Address Assign DHCP The DHCP name will be FP aaannnnn where aaannnnn is the printer s serial number Tunnel Port 8023 These settings for the Wi Fi interface features may be modified as described in the Printer Configuration sec
46. state assumed when the printer is powered on An EIA standard for serial data transmission Any node on a network that provides services to another node client Service Set IDentifier An identifier attached to packets on a Wi Fi network that identify the particular network the packets are intended for Transmission Control Protocol A specification that controls the connection between systems on a network The vertical position where the first line is printed on the paper Also the position the paper is advanced to when a form feed FF character is received from the host or the Form Feed button is pressed on the printer s control panel Universal Serial Bus Wide Area Network Refers to connections that allow one LAN to communicate with another LAN s Wired Equivalent Privacy A security protocol for wireless LANs designed to provide data security similar to a wired LAN Refers to any of the IEEE 802 11 standards Wireless Local Area Network A LAN made up of wireless nodes
47. ters Bar codes Fonts International Characters A wide range of font types and sizes from 6 cpi to 34 cpi plus scaling depending on emulation chosen Arab T Arab S Arab E Asian fonts and an expanding catalog available for download Bar Codes Code 39 Code 128 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 CODABAR EANOS amp 13 PDF 417 UPC Downloads Downloadable fonts graphics logos and additional bar codes Connectivity Serial RS 232C Standard USB Optional cable required Wireless Bluetooth Wi Fi 801 11b Options Universal Port Emulations Software Available Data Input Data and power port allows connection of external devices such as Printek barcode scanners signature capture pads Printek Printek Mt3 O Neil ZPL II CPCL Extech Drivers for Windows 98 2000 XP Print Utilities for Palm OS SDK s for Palm OS Setup utility for configuration from Windows 98 2000 XP Magnetic Card Reader Power Management 3 Track Simultaneous Read Option Battery Endurance Internal Charging Battery Free Operation 7 4 V 2200mAH rechargeable 2 cell Lithium Ion 500 pages or more than 3 5000 inches of print per charge 2 hours requires optional power supply Printer may be used with optional external power supply with or without battery 43 Specifications Physical Specifications Size 6 1 x 5 9 x 2 7 inches 15 5 x 15 0 x 6 9 cm LxWxH Weight 20 Ounces 57 kg wit
48. tion of this manual on page 13 To print out the current Wi Fi configuration details you may print the printer s test page by holding the Paper Feed button while turning the printer on Enter Control Panel Setup and use the Print Interface Settings feature to obtain the current IP address when assigning addresses via DHCP When doing so be sure to wait several seconds after turning the printer on to allow it to establish a connection with the network and be served an address When operating in Infrastructure mode the printer will attempt to conserve battery power whenever possible by placing the Wi Fi interface into a low power mode when not communicating However according to the IEEE 802 11b standard the printer must be granted permission from the network s Access Point before operating in the low power mode Since different Access Point manufacturers implement this feature differently the amount of power saving actually achieved varies The actual power saving also varies with the amount of network traffic 29 Power Considerations FieldPro printers are designed to provide superior output using as little power as necessary This provides the longest possible battery life The printers may also be operated from an external power supply when used in a more permanent installation in a vehicle or office The following discussions indicate how the printer accomplishes this power conservation using features such as Standby and Auto Power Do
49. tiple wireless networks are present When set to any the printer may connect to any available network s WLAN WEP Bits Possible Values 0 64 128 This feature specifies the level of Wired Equivalent Security to use If set to 0 security is turned off If set to a 64 or 128 bit encryption level a WEP Key must be entered that matches the key on the other nodes on the network WEP Key 1 WEP Key 2 WEP Key 3 WEP Key 4 Possible Values 10 or 26 character user specified hexadecimal string Note that this feature is only available if WLAN WEP Bits is set to 64 or 128 This feature specifies an encryption key or password that is used to encrypt decrypt data on the network If WLAN WEP Bits is set to 64 a ten character hexadecimal string must be entered that matches the key on the other nodes the printer will be communicating with If WLAN WEP Bits is set to 128 a 26 character hexadecimal string must be entered Printer Configuration WLAN Auth Possible Values Auto Open Shared This feature specifies the authentication method that will be used when establishing connections on the network The method may be to use an open key or a shared key If set to Auto the printer will automatically match itself to the method used by other nodes IP Address Assign Possible Values DHCP Static This features specifies whether the printer will obtain an IP address from a DHCP server or if a an IP address wi
50. to use control panel As shown in Figure 8 the control panel consists of three indicators and two pushbuttons An audible tone is also used to indicate button presses and certain error conditions Power Power Battery Error Paper Feed Button Indicator Indicator Indicator Button Figure 8 Control Panel The purpose and functionality of all ofthe buttons and indicators are described in Figure 9 Daily Operation Symbol Power Button Used to turn the printer on or off Paper Feed Button Advances paper a preset distance or to the next black mark Also used to clear paper error conditions Printer is Off Printer is On Power Indicator Printer is in Standby Will wake on receipt of data Printer is receiving data and or printing or is in the Control Panel Setup mode Battery is fully charged Battery Indicator Battery needs to be charged Battery is being charged No error Paper out Load paper and press Paper Feed to clear 0 With Alarm Error Indicator O Paper Door is open Communications error Power off to clear O On O Off O Slow Blink 20 Rapid Flash O With Alarm Figure 9 Control Panel Buttons amp Indicators 10 Daily Operation Battery Charging The FieldPro RT43 contains battery monitoring and charging circuitry so that the battery may be charged while in the printer Charging the battery in the printer requires an optional power supply Print
51. ture selects the default font and character pitch Spacing Possible Values 0 3 10 Lines When printing text this feature sets spacing between lines The height of a complete line or line pitch is determined by adding the vertical size of the current font to the Spacing With Spacing set to the default value of 3 and using a font that is 23 rows high the line pitch would be 3 23 or 26 dot rows Since each dot row is 0 125mm 26 x 0 125 yields a line pitch of 3 25mm or 7 8 lines per inch This line pitch value also determines the amount of paper motion performed when an ASCII Line Feed character is received by the printer When printing graphic data Spacing has no affect so that multiple lines of graphics may print adjacent to each other Left Margin Possible Values 0 0000 1 0244 in increments of 0 0394 This feature sets the left margin in inches relative to the leftmost printing position The leftmost print position is determined by the Left Paper Guide position as described in the Options Menu on page 23 The left margin must be less than the right margin Right Margin Possible Values 0 0000 1 2608 in increments of 0 0394 This feature sets the right margin in inches relative to the rightmost printing position The rightmost print position is determined by the Right Paper Guide position as described in the Options Menu on page 23 Text characters and graphic data that would have printed to the
52. ual 18 Printer Configuration WLAN Type Possible Values Infrastructure Peer to Peer This feature specifies the type of wireless network the printer will be attached to An Infrastructure network consists of nodes that connect to each other and or a wired network through an Access Point A Peer to Peer or Ad Hoc network consists of nodes that connect directly to each other without the control of an access point Note When using Control Panel Setup to change the WLAN Type to Peer to Peer the following features will also be changed To change these features back to their original settings will require the use of the Printek Mobile Setup Utility IP Address Assign will be set to Static IP Address will be set to 192 168 0 2 WLAN Channel will be set to 1 WLAN WEP will be set to Disabled WLAN Channel Possible Values 1 14 Note that this feature is only available if the WLAN Type is set to Peer to Peer This feature sets the radio channel to be used when communicating in a Peer to Peer network When in an Infrastructure network the radio channel is automatically assigned by the interface and Access Point WLAN SSID Possible Values any Up to 16 characters of 0 through 9 A through Z a through z This feature specifies the name of the network the printer will connect to This allows communications to be controlled or routed to the appropriate nodes when mul
53. wn For more information on battery charging please refer to Charging the Battery on page 34 Standby Operation When operating on battery power the printer automatically enters a Standby mode one minute after the last computing event 1 e receiving data printing a front panel button is pressed or a magnetic card reader swipe operation When in Standby the printer will flash the Power Indicator While in Standby the printer turns off as many power consuming components as possible However the printer remains fully capable of receiving data or responding to a control panel button The printer will automatically wake up when it begins to receive data from a host system or when any front panel Button is pressed Auto Power Down To conserve even more battery power the printer may also be configured to turn itself off after a specified number of minutes of inactivity When the printer powers down this is equivalent to turning the printer off using the Power Button and the printer will no longer respond to incoming data To enable the Auto Power Down feature please refer to the Options Menu settings on page 23 Operation Without A Battery FieldPro printers may be operated with an optional power supply and without a battery installed Power supplies are available for use with 100 240V AC 50 60Hz and for 12 24VDC vehicle applications Caution Use only Printek power supplies designed specifically for your FieldPro RT43 print
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