Pride Go Go Ultra
Contents
1. Owner s Manual The Ultimate In Style amp Performance Exeter PA St Catharines ON 1 800 800 8586 Mobility Products Corp wwwpridemobility com SAFETY GUIDELINES The symbols below are used throughout this owner s manual and on the scooter to identify warnings and important information It is very important for you to read them and understand them completely N WARNING Indicates a potentially hazardous condition situation that can cause personal injury equipment and or property damage Black symbol on yellow triangle with black 4 border MANDATORY These actions should be performed as specified Failure to perform mandatory actions can cause injury to personnel and or damage to equipment white symbol on blue dot PROHIBITED These actions are prohibited do not perform at any time or in any situation Performing a prohibited action can cause personal injury and or equipment damage black symbol with red circle and red slash Please fill out the following information for quick reference Pride Provider Purchase Date Address Phone Number Serial Number NOTE This owner s manual is compiled from the latest specifications and product information available at the time of publication We reserve the right to make changes as they become neces sary Any changes to our products may cause slight variations between the illustrations and expla nations in this manual a2. Have your authorized Pride Provider load test each battery www pridemobility com 32 Go Go Ultra X BASIC TROUBLESHOOTING What if all the systems on my scooter seem to be Make certain that the key is in the position Check that the batteries are fully charged See VI Batteries and Charging Make certain the battery pack 15 seated properly Push in the main circuit breaker s reset button See V Your Scooter Make certain the front to rear harness 1s firmly connected Be sure the power down timer feature hasn t been activated See below POWER DOWN TIMER FEATURE Your scooter is equipped with an energy saving automatic power down timer feature designed to preserve your scooter s battery life If you mistakenly leave the key in the on position but do not use your scooter for approximately 20 minutes the scooter s controller shuts down automatically Ifthe power down timer feature takes effect perform the following steps to resume normal operation Remove the key from the key switch 2 Insert the key back into the key switch If you experience any problems with your scooter that you are not able to solve contact your authorized Pride Provider for information on maintenance and service Go Go Ultra www pridemobility com 33 XI CARE AND MAINTENANCE Your scooter requires a minimal amount of care and maintenance If you do not feel confident in your ability to perform
3. WARNING Even though your scooter is capable of climbing slopes greater than those illustrated in figure 1 do not under any circumstances exceed the incline guidelines or any other specifications presented in this manual Doing so could cause instability in your scooter resulting in personal injury and or damage to your scooter Handicap public access ramps are not subject to government regulation in all countries and therefore do not necessarily share the same standard degree of slope Other inclines may be natural or if man made not designed specifically for scooters Figure 1 illustrates your scooter s stability and its ability to climb grades under various weight loads and under controlled testing conditions These tests were conducted with the scooter s seat in the highest position and adjusted rearward on the seat base to its farthest rearward position Use this information as a guideline Your scooter s ability to travel up inclines is affected by your weight your scooter s speed your angle of approach to the incline and your scooter setup 150 LBS 200 LBS 250 LBS 8 7 6 Figure 1 Maximum Recommended Incline Angles IN WARNING Any attempt to climb or descend a slope steeper than what is shown in figure 1 may N put your scooter in an unstable position and cause it to tip resulting in personal injury SS Go Go Ultra www pridemobility com 9 II SAFETY When you approach an incline it is best to lean forw
4. Go Go Ultra www pridemobility com 31 X BASIC TROUBLESHOOTING Any electromechanical device requires occasional troubleshooting However most problems that arise can usually be solved with a bit of thought and common sense Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge DIAGNOSTIC BEEP CODES The diagnostic beep codes for your scooter are designed to help you perform basic troubleshooting quickly and easily A diagnostic beep code will sound in the event one ofthe conditions listed below develops NOTE Your scooter will not run unless the beep code condition is resolved and the scooter has been turned off then turned back on ENEEECCIO NEM CONDITION E Battery voltage is too low to operate the scooter Charge fully until charger and any meters indicate completion mg HN 3 The scooter s battery voltage is too high to operate the scooter Call your authorized Pride Provider for assistance gH H EEE 5 Solenoid brake trip The manual freewheel lever may be in the freewheel position Remove the key then push the manual freewheel lever to the drive position restart your scooter gH HH NH NN 6 Throttle trip The throttle control lever may have been depressed while inserting the key Release the throttle control lever completely then reinsert the key EH HH NH NH NH NH 7
5. WARNING Do not modify your scooter in any way not authorized by Pride Unauthorized J V modifications may result in personal injury and or damage to your scooter REMOVABLE PARTS WARNING Do not attempt to lift or move your scooter by any of its removable parts Personal injury and damage to the scooter may result Go Go Ultra www pridemobility com 7 ll SAFETY PRE RIDE SAFETY CHECK Get to know the feel of your scooter and its capabilities Pride recommends that you perform a safety check before each use to make sure your scooter operates smoothly and safely Perform the following inspections prior to using your scooter Check for proper tire inflation if equipped with pneumatic tires Check all electrical connections Make sure they are tight and not corroded Check all harness connections Make sure they are secured properly Check the brakes Check battery charge If you discover a problem contact your authorized Pride Provider for assistance TIRE INFLATION If your scooter is equipped with pneumatic tires you should check or have the air pressure checked regularly Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your scooter WARNING It is critically important that 35 psi tire pressure be maintained in pneumatic tires at all times Do not underinflate or overinflate your tires Low pressure may result in loss of control and overinflated tires may burst
6. and the battery condition meter See figure 5 WARNING Do not expose the tiller console to moisture In the event that the tiller console does become exposed to moisture do not attempt to operate your scooter until the tiller console has dried thoroughly BATTERY CONDITION METER KS SPEED ADJUSTMENT HORN BUTTON K gt DIAL 23 T 4 ae INSERTED INTO KEY SWITCH THROTTLE CONTROL ZA CONTROL LEVER REVERSE em LEVER FORWARD Figure 5 Tiller Console Key Switch Insert the key into the key switch and turn it clockwise to power up turn on your scooter Turnthe key counterclockwise to power down turn off your scooter Although the key can beleft in the key switch when the scooter is powered down we recommend removing it to prevent unauthorized use of your scooter N WARNING If the key is moved to the off position while your scooter is in motion the electronic brakes will engage and your scooter will come to an abrupt stop Throttle Control Lever This lever allows you to control the forward speed and the reverse speed of your scooter up to the maximum speed you preset with the speed adjustment dial Place your right hand on right handgrip and your left hand on the left handgrip Use your right thumb to push the right side of the lever to disengage your scooter s brakes and move forward Release the lever and allow your scoot
7. Freewheel Lever Figure 6 Rear Section Whenever you need or want to push your scooter for short distances you can put it in freewheel mode The manual freewheel lever is located at the top right ofthe rear section Push forward on the manual freewheel lever to disable the drive system and the brake system You may now push your scooter Push the manual freewheel lever backward to reengage the drive and the brake systems this takes your scooter out of freewheel mod WARNING When your scooter is in freewheel mode the braking system is disengaged m Disengage the drive motors only on a level surface WB Ensure the key is removed from the key switch Stand behind the scooter to engage or disengage freewheel mode Never sit on a scooter to do this After you have finished pushing your scooter always return it to the drive mode to lock the brakes Failure to heed the above could result in personal injury and or damage to your scooter Anti Tip Wheels The anti tip wheels are an integral and important safety feature of your scooter Do not under any circumstances remove the anti tip wheels from your scooter WARNING Do not remove the anti tip wheels or modify your scooter in any way that is not y authorized by Pride Motor Transaxle Assembly Not Shown The motor transaxle assembly is an electromechanical unit that converts electrical energy from your scooter s batteries into the controlled mechanical energy that drives the s
8. Throttle trip Throttle potentiometer fault or speed potentiometer fault Call your authorized Pride Provider for assistance EH HEN NH HN 8 The scooter s motor is disconnected Call your authorized Pride Provider for assistance H HEN NH NENNEN 9 Possible controller trip You may be attempting to install the battery pack while the key is inserted or the motor controller may be in overheat protective mode Shut down your scooter for a minimum of several minutes to allow the controller to cool Or try reinserting the key into the key switch What if the motor runs but my scooter does not move Your scooter was probably left in freewheel mode B When the manual freewheel lever is pushed forward the brakes are disengaged and all power to the motor transaxle is cut Pull the manual freewheel lever backward to restore normal operation to your scooter What if the main circuit breaker trips repeatedly Charge the scooter s batteries more frequently See VI Batteries and Charging See VI Batteries and Charging or IV Specifications for information about your scooter s battery type Ifthe main circuit breaker trips repeatedly see your authorized Pride Provider for service What if the battery condition meter dips way down and the motor surges or hesitates when I press the throttle control lever Fully charge your scooter s batteries See VI Batteries and Charging
9. complete stop 2 Remove the key from key switch 3 Rotatethe seat to either side ofthe scooter and carefully and safely get out ofthe seat Go Go Ultra www pridemobility com 27 VIII COMFORT ADJUSTMENTS N 9 WARNING Remove the key from the key switch before adjusting the tiller the seat 4 N Never attempt to adjust the tiller or the seat while the scooter is in motion 24 TILLER ANGLE ADJUSTMENT Your scooter is equipped with an adjustable pivoting tiller that you can position to maximize your ergonomic comfort 1 Turn the tiller adjustment knob counterclockwise to loosen the tiller See figure 9 2 Move the tiller to a comfortable position 3 Turnthetiller adjustment knob clockwise to secure the tiller in position TILLER ADJUSTMENT NOTE In order to lower the tiller to the scooter deck you must first remove the seat SEAT ROTATION The seat lock lever is located at the bottom of the right side ofthe seat The lever allows you to lock the seat into one of four positions forward rearward left and right 1 Pullup on the seat lock lever to unlock the seat 2 Rotatethe seat to the desired position 3 Release the seat lock lever to lock the seat securely in place UPPER SEAT POST DETENT PIN LOWER SEAT POST SEAT HEIGHT ADJUSTMENT The seat can be repositioned to different heights See figure 10 Removethe seat from your scooter Use the attached ring to pull and remove the dete
10. the maintenance listed below you may schedule inspection and maintenance with your authorized Pride Provider The following areas require periodic inspection and or care and maintenance TIRE CONDITION AND TREAD WEAR Regularly inspect your scooter s tires for signs of wear Usearubber conditioner on your scooter s sidewalls to help to preserve them IN WARNING Do not apply rubber conditioner on tire tread this may cause the tires to become dangerously slippery S EXTERIOR SURFACES B Bumpers and trim benefit from an occasional application of rubber or vinyl conditioner 0 N WARNING Do not apply a rubber or vinyl conditioner on a scooter s vinyl seat or floorboard mats they will become dangerously slippery 0 The scooter shroud is made from durable ABS plastic and coated with an advanced formula urethane paint A light application of car wax will help the shroud retain its high gloss WIRING HARNESS Regularly check the front to rear harness insulation for wear or damage Have your authorized Pride Provider repair or replace any damaged connector connection or insulation that you find before using your scooter again AXLE BEARINGS AND THE MOTOR TRANSAXLE ASSEMBLY These items are all prelubricated sealed and require no subsequent lubrication CONSOLE CHARGER AND ELECTRONICS Keepthese areas free of moisture Ifany of these items do become exposed to moisture let t
11. this belt is not designed to provide proper restraint during motor vehicle transport Anyone traveling in a motor vehicle should be properly secured in the motor vehicle seat with safety belts fastened securely WARNING Do not sit on your scooter while it is in a moving vehicle Personal injury and or property damage may result WARNING Always be sure your scooter and its batteries are properly secured when it is being transported Failure to do so may result in personal injury and or damage to your scooter PREVENTING UNINTENDED MOVEMENT WARNING If you anticipate being seated in a stationary position for an extended period A N of time turn off the power This will prevent unexpected motion from inadvertent throttle control lever contact Failure to do so may result in personal injury GETTING ONTO AND OFF OF YOUR SCOOTER Getting onto and off of your scooter requires a good sense of balance Please observe the following safety tips when getting onto and off of your scooter B Remove the key from key switch Ensure that your scooter is not in freewheel mode See V Your Scooter Make certain that the seat is locked into place WARNING When driving on level ground position yourself as far back as possible in the scooter seat to prevent the scooter from tipping and causing injury Ja WARNING Avoid using your armrests for weight bearing purposes Such use may cause the scooter to tip and cause persona
12. while driving the scooter STAIRS AND ESCALATORS Scooters are not designed to travel up or down stairs or escalators Always use an elevator WARNING Do not use your scooter to negotiate steps or escalators You may cause injury to yourself and to others and or damage your scooter 12 www pridemobility com Go Go Ultra ll SAFETY DOORS Determine ifthe door opens toward or away from you Use your hand to turn the knob or push the handle or push bar Drive your scooter gently and slowly forward to push the door open Or drive your scooter gently and slowly backwards to pull the door open ELEVATORS Modern elevators have door edge safety mechanism that when pushed reopens the door s Ifyou are in the doorway ofa elevator when the door s begin to close push on the rubber door edge or allow the rubber door edge to contact the scooter and the door will reopen Usecarethat pocketbooks packages or scooter accessories do not become caught in elevator doors LIFT ELEVATION PRODUCTS If you will be traveling with your scooter you may find it necessary to use a lift elevation product to aid in transpor tation Pride recommends that you closely review the instructions specifications and safety information set forth by the manufacturer ofthe lift elevation product before using that product BATTERIES In addition to following the warnings below be sure to comply with all other battery handling information WARNIN
13. A Go Go Ultra Front And Rear Tire Dimensions Go Go Ultra www pridemobility com 17 IV SPECIFICATIONS Model Numbers 3 Wheel SC40U 4 Wheel SC44U Colors Red Blue Overall Length 3 Wheel 37 in 4 Wheel 39 in Overall Width 19 in Total Weight Without Battery Pack 3 Wheel 72 5 lbs 4 Wheel 79 5 Ibs Heaviest Piece When Disassembled Rear section 32 lbs Turning Radius 3 Wheel 32 in 4 Wheel 43 in Speed Maximum Variable up to 4 mph Range Per Charge With 12 AH batteries Up to 10 miles Ground Clearance 1 75 in Weight Capacity 250 lbs Standard Seating Type Foldable vinyl covered molded foam Dimensions 17 in width 16 in depth usable 13 5 in height Material Black Vinyl Drive System Rear wheel drive sealed mini transaxle 24 volt DC motor Dual Braking System Electronic regenerative and electromechanical Tires Type solid front 2 in x 7 5 rear 3 inx 7 5 Battery Requirements Type Two 2 12 volt deep cycle AGM or Gel Cell Size 12 AH Battery Weight 9 Ibs each Battery Charger Off board battery charger Varies with user weight terrain type battery charge battery condition and tire condition 18 www pridemobility com Go Go Ultra V YOUR SCOOTER TILLER CONSOLE The tiller console houses all controls needed to drive your scooter including the key switch throttle control lever horn button speed adjustment dial
14. Failure to maintain 35 psi tire pressure in pneumatic tires at times may result tire and or wheel failure causing serious personal injury and or damage to your scooter 7 WARNING Inflate your scooter tires from regulated air source with an available pressure gauge Inflating your tires from an unregulated air source could overinflate them resulting in a burst tire and or personal injury WEIGHT LIMITATIONS Your scooter is rated for a maximum weight capacity Refer to the specifications table for information WARNING Exceeding the weight capacity voids your warranty and may result in personal injury and damage to your scooter Pride will not be held responsible for injuries and or property damage resulting from failure to observe weight limitations WARNING Do not carry passengers on your scooter Carrying passengers may result in personal injury and or property damage INCLINE INFORMATION More and more buildings have ramps with specified degrees of inclination designed for easy and safe access Some ramps may have turning switchbacks 180 degree turns that require you to have good cornering skills on your scooter Proceed with extreme caution as you approach the downgrade ofa ramp or other incline Take wide swings with your scooter around any tight corners If you do that scooter s rear wheels will follow a wide arc not cut the corner short and not bump into or get hung up on any railing c
15. G Scooter batteries are heavy refer to specifications table Lifting weight beyond your capacity could result in personal injury If necessary get someone physically able to lift the scooter batteries for you WARNING Battery posts terminals and related accessories contain lead and lead compounds Wash hands after handling WARNING Always protect the batteries from freezing and never charge a frozen battery 7 N Charging a frozen battery may result in personal injury and or damage to the battery WARNING RED cables must be connected to positive battery terminals posts BLACK cables must be connected to negative battery terminals posts Failure to connect your battery cables and harnesses in the proper manner may result in personal injury and or damage to your scooter REPLACE cables immediately if damaged BATTERY DISPOSAL AND RECYCLING If you encounter a damaged or cracked battery immediately enclose it in a plastic bag and call your authorized Pride Provider for instructions on disposal Your authorized Pride Provider will also have the necessary informa tion on battery recycling which is our recommended course of action Go Go Ultra www pridemobility com 13 ll SAFETY MOTOR VEHICLE TRANSPORT Currently there are no standards approved for tie down systems in a moving vehicle of any type to transport a person while seated in a scooter Although your scooter may be equipped with a positioning belt
16. ad and follow all instructions warnings and notes in this manual and all other accompanying literature before attempting to operate this product for the first time In addition your safety depends upon you using good judgement Ifthere is any information in this manual which you do not understand or if you require additional assistance for setup or operation please contact your authorized Pride Provider Failure to follow the instructions warnings and notes in this manual and those located on your Pride product can result in personal injury or product damage and will void Pride s product warranty PURCHASER S AGREEMENT By accepting delivery ofthis product you promise that you will not change alter or modify this product or remove or render inoperable or unsafe any guards shields or other safety features of this product fail refuse or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use ofthis product INFORMATION EXCHANGE We want to hear your questions comments and suggestions about this manual We would also like to hear about the safety and reliability of your new scooter and about the service you received from your authorized Pride Provider Please notify us of any change of address so we can keep you apprised of important information about safety new products and new options that can increase your ability to use and enjoy your scooter Please feel free to contact us at the add
17. ance to EMI The higher the immunity level the greater the protection against EMI This product has been tested and has passed at an immunity level of 20 V m PROHIBITED To prevent unintended movement turn off the power to the electrically powered mobility vehicle before using a cell phone two way radio lap top or any other type of radio transmitter Avoid coming into close proximity of radio or TV stations WARNING The addition of accessories or components to the electrically powered mobility vehicle can increase the susceptibility of the vehicle to EMI Do not modify your power chair scooter in any way not authorized by Pride WARNING The electrically powered mobility vehicle itself can disturb the performance of other electrical devices located nearby such as alarm systems NOTE For further information on EMI RFI go to the Resource Center www pridemobility com If unintended motion or brake release occurs turn your scooter off as soon as it is safe to do so Call Pride at 800 424 8205 to report the incident 16 www pridemobility com Go Go Ultra IV SPECIFICATIONS 16 3 Wheel Length 37 4 Wheel Length 39 3 Wheel Turning Radius 32 4 Wheel Turning Radius 43 Figure 4 Go Go Ultra Dimensions LIED Lair Suan Sean 5522 CSKA JAA A 5242 IIRA VCI I Vv Figure 4
18. ard See figures 2 and 2A This shifts the center of gravity of you and your scooter toward the front ofthe scooter for improved stability NOTE When negotiating ramps if the throttle control lever is released while moving forward the powered scooter may rollback approximately 1 foot before the brake engages If the throttle control lever is released while moving in reverse the powered scooter may rollback approximately 3 feet before the brake engages Figure 2 Normal Driving Position Figure 2A Increased Stability Driving Position CORNERING INFORMATION Excessively high cornering speeds can create the possibility of tipping Factors which affect the possibility of tipping include but are not limited to cornering speed steering angle how sharply you are turning uneven road surfaces inclined road surfaces riding from an area oflow traction to an area of high traction such as passing from a grassy area to a paved area especially at high speed while turning and abrupt directional changes High cornering speeds are not recommended If you feel that you may tip over in a corner reduce your speed and steering angle 1 lessen the sharpness of the turn to prevent your scooter from tipping WARNING When cornering sharply reduce your speed When using your scooter at higher 2 N speeds do not corner sharply This greatly reduces the possibility of a tip or fall To avoid 4 personal injury property damage always ex
19. authorized Pride Provider for service OFF BOARD BATTERY CHARGER PLUGS INTO STANDARD The off board battery charger when plugged into the WALL OUTLET charger power cord receptacle located on the battery pack and a standard wall outlet charges the scooter s batteries See figure 7A PLUGS INTO BATTERY PACK Figure 7A Off Board Battery Charger Go Go Ultra www pridemobility com 21 VI BATTERIES AND CHARGING Your scooter is equipped with two sealed maintenance free 12 AH batteries Fully charge the batteries prior to using your scooter for the first time Keeping the batteries fully charged will keep your scooter running smoothly READING YOUR BATTERY VOLTAGE The battery condition meter on the tiller console uses a color code to indicate the approximate strength of your batteries Green indicates fully charged bat teries yellow a draining charge and red indicates that an immediate recharge is necessary See figure 8 To ensure the highest accuracy the battery condi tion meter should be checked while operating your scooter at full speed on a dry level surface To check the battery strength during charging you must first unplug the charger power cord and turning on your scooter Figure 8 Battery Condition Mater CHARGING THE BATTERIES S WARNING Never use an extension cord to plug in your battery charger Plug the charger directly into a properly wired standard wall outlet amp WARNING Removal of the gro
20. aution STATIONARY OBSTACLES STEPS CURBS ETC WARNING Do not drive near raised surfaces unprotected ledges and or drop offs curbs porches stairs etc WARNING Do not attempt to have your scooter climb or descend an obstacle that is inordinately high Serious personal injury and or damage may result WARNING Do not attempt to have your scooter proceed backward down any step curb or other obstacle This may cause the scooter to tip and cause personal injury WARNING Be sure your scooter is traveling perpendicular to any curb you may be required to ascend or descend See figures 3 and 3A WARNING Do not attempt to negotiate a curb that has a height greater than 2 in CURE Figure 3 Correct Curb Approach Figure 3A Incorrect Curb Approach Go Go Ultra www pridemobility com 11 ll SAFETY INCLEMENT WEATHER PRECAUTIONS Exposure of your scooter to inclement weather conditions should be avoided whenever possible If suddenly caught up in rain snow severe cold or heat while operating your scooter proceed to shelter at the earliest oppurtunity Thoroughly dry your scooter before storing charging or operating your scooter WARNING Operating in rain snow salt mist spray conditions and on icy slippery surfaces cause personal injury and or damage to the scooter and electrical system Maintain 2 7 and store your scooter in a dry and clean condition NS FREEWHEEL MODE Your scooter is equip
21. cooter s wheels 20 www pridemobility com Go Go Ultra YOUR SCOOTER BATTERY PACK The scooter is equipped with an innovative easy to remove battery pack A handle on the top ofthe battery pack makes it easy to lift the pack off ofthe scooter with one hand The battery pack contains two 12 volt 12 AH batteries the charger power cord receptacle and the main circuit breaker reset button See figure 7 BATTERY PACK MAIN CIRCUIT BREAKER RESET BUTTON CHARGER POWER CORD RECEPTACLE Figure 7 Battery Pack Charger Power Cord Receptacle The scooter s 3 pin off board charger cord plugs into this receptacle Main Circuit Breaker Reset Button When the voltage in your scooter s batteries becomes low or the scooter is heavily strained because of excessive loads or steep inclines the main circuit breaker may trip to protect the motor and electronics from damage The main circuit breaker reset button pops out when the breaker trips B When the breaker trips the entire electrical system of your scooter shuts down Allow a minute or two for your scooter s electronics to rest Push in the reset button to reset the main circuit breaker Ifthe main circuit breaker trips frequently you may need to charge your batteries more often You may also need to have your authorized Pride Provider perform a load test on your scooter s batteries Ifthe main circuit breaker trips repeatedly see your
22. d Figure 12A Tiller Lock Knob Locked WARNING Before getting onto your scooter always check that the tiller lock knob is 2 N the unlocked position See figure 12 Attempting to ride your scooter with the tiller lock knob in the locked position can result in personal injury S Go Go Ultra www pridemobility com 29 IX DISASSEMBLY AND ASSEMBLY 2 Remove the seat by lifting it straight up and off of the scooter 3 Remove the battery pack Use the battery pack handle to pull the battery pack up and away from the scooter See figure 13 4 Unplug the front to rear harness See figure 14 Figure 13 Lifting The Battery Pack Figure 14 Front To Rear Harness Toggle Latch Release 1 Pushin the toggle latch release button while pulling forward on the toggle latch See figure 15 2 Rotate the toggle latch buckle over the top of the toggle latch until it snaps into its retainer See figure 15A 3 Loosen the tiller adjustment knob and lower the tiller until horizontal to the scooter floorboard 4 Fully tighten the tiller adjustment knob TOGGLE TOGGLE LATCH RELEASE ST TOGGLE LATCH BUCKLE Figure 15 Toggle Latch Latched Figure 15A Toggle Latch Unlatched 30 www pridemobility com Go Go Ultra IX DISASSEMBLY AND ASSEMBLY Frame Separation 1 Lower the tiller and tighten the tiller adjustment knob 2 Pushback on the seat post to pivot the scooter s rear section rearwards until the rea
23. d or over the counter drugs or when the user has specific physical limitations medication or if you have certain physical limitations Some medications and limitations WARNING Consult your physician if you are taking prescribed or over the counter 2 N N may impair your ability to operate your scooter in a safe manner M ALCOHOL The scooter user must exercise care and common sense when operating his her scooter This includes awareness of safety issues while under the influence of alcohol 2 WARNING Do not operate your scooter while you are under the influence of alcohol as this may impair your ability to drive safely Go Go Ultra www pridemobility com 15 EMI RFI Electromagnetic and Radio Frequency Interference EMI RFI 7 N WARNING Laboratory tests have shown that electromagnetic and radio frequency waves 2 have adverse affect the performance of electrically powered mobility vehicles Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones mobile two way radios such as walkie talkies radio stations TV stations amateur radio transmitters wireless computer links microwave signals paging transmitters and medium range mobile transceivers used by emergency vehicles In some cases these waves can cause unintended movement or damage to the control system Every electrically powered mobility vehicle has an immunity or resist
24. e Both AGM and Gel Cell are deep cycle batteries that are similar in performance Do not use wet cell batteries which have removable caps WARNING Corrosive chemicals are contained in batteries Use only AGM or Gel Cell batteries to reduce the risk of leakage or explosive conditions Why do my new batteries seem weak Deep cycle batteries employ a different chemical technology than that used in car batteries nickel cadmium batteries nicads or in other common battery types Deep cycle batteries are specifically designed to provide power drain down their charge and then accept a relatively quick recharge We work closely with our battery manufacturer to provide batteries that best suit your scooter s specific electrical demands Fresh batteries arrive daily and are shipped fully charged to our customers During shipping the batteries may encounter temperature extremes that may influence their initial performance Heat diminishes the charge on the battery cold slows the available power and extends the time needed to recharge the battery y NW WARNING If your scooter s batteries become frozen do not attempt to charge them Cold N or frozen batteries should be allowed to warm up for several days prior to recharging WS It may take a few days for the temperature of your scooter s batteries to stabilize and adjust to their new room or ambient temperature It takes a few charging cycles partial draining followed by fu
25. e charger works harder sending more electrical current to the batteries to bring up their charge As the voltage approaches full charge the charger sends less and less electrical current to the batteries When the batteries are fully charged the current sent by the charger is at nearly zero amperage Therefore when the charger is plugged in it maintains the charge on your scooter s batteries but does not overcharge them We do not recommend that you charge your scooter s batteries for more than 24 consecu tive hours What if my scooter s batteries won t charge Ensure that both ends ofthe charger power cord are inserted fully How often must I charge the batteries Two major factors must be considered when deciding how often to charge your scooter s batteries All day scooter use on a daily basis Infrequent or sporadic scooter use With these considerations in mind you can determine how often and for how long you should charge your scooter s batteries We designed the off board charger so that it will not overcharge your scooter s batteries However you may encounter some problems if you do not charge your batteries often enough and if you do not charge them aregular basis Following the guidelines below will provide safe and reliable battery operation and charging E Ifyouuse your scooter daily charge its batteries as soon as you finish using it for the day Your scooter will be ready each morning to give you a full day of serv
26. er to come to a complete stop before pushing the other side of the lever to move in reverse B When the throttle is completely released it automatically returns to the center stop position and engages your scooter s brakes Horn Button The key must be in the position for the horn to be operational This button activates a warning horn Donothesitate to use the warning horn when doing so may prevent accident or injury Go Go Ultra www pridemobility com 19 V YOUR SCOOTER Speed Adjustment Dial This dial allows you to preselect and limit your scooter s top speed Theimage ofthe tortoise represents the slowest speed setting The image ofthe hare represents the fastest speed setting Battery Condition Meter When key is fully inserted into the key switch this meter indicates approximate battery strength For further informa tion on the battery condition meter see VI Batteries and Charging REAR SECTION MANUAL FREEWHEEL LEVER The manual freewheel lever anti tip wheels and motor transaxle assembly are located on the rear section of your scooter See figure 6 WARNING Before placing your scooter into or taking it out of N freewheel mode remove the key from the key switch Never 4 sit a scooter when it is in freewheel mode Never put a scooter in freewheel mode on any incline x CCCs T 21 Lr 5 d ANTI TIP WHEELS LB Manual
27. ercise common sense when cornering BRAKING INFORMATION Your scooter is equipped with these powerful brake systems Regenerative Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center stop position Disc Park Brake Activates mechanically after regenerative braking slows the vehicle to near stop or when power is removed from the system for any reason 10 www pridemobility com Go Go Ultra ll SAFETY OUTDOOR DRIVING SURFACES Your scooter is designed to provide optimum stability under normal driving conditions dry level surfaces com posed of concrete blacktop or asphalt However Pride recognizes that there will be times when you will encoun ter other surface types For this reason your scooter is designed to perform admirably on packed soil grass and gravel Feel free to use your scooter safely on lawns and in park areas Reduce your scooter s speed when driving on uneven terrain and or soft surfaces Avoid tall grass that can become tangled in the running gear Avoid loosely packed gravel and sand If you feel unsure about a driving surface avoid that surface PUBLIC STREETS AND ROADWAYS WARNING You should not operate your scooter on public streets and roadways Be aware that it may be difficult for traffic to see you when you are seated on your scooter Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme c
28. erminals and related accessories contain lead and lead compounds Wash hands after handling Battery Removal Remove the battery pack from the scooter by grasping the battery pack handle and lifting up Turn the pack upside down Remove all screws that hold the battery pack halves together Flip the battery pack back over so the handle is up and remove the lid Remove the red positive and black negative battery leads from the battery by pulling them straight away from the battery terminal 6 Remove the battery or batteries to be replaced Battery Replacement Putthe new battery or batteries back into the battery pack battery terminals up 2 Reconnect the two 2 battery leads to the battery terminals B Red lead to positive terminal Black lead to negative terminal 3 Replace lid and carefully flip the battery pack over so the handle is down 4 Replaceand tighten all the screws that hold the battery pack together 5 Reinstall the battery pack back onto the scooter BATTERY DISPOSAL AND RECYCLING If you encounter a damaged or cracked battery immediately enclose it in a plastic bag and call your authorized Pride Provider for instructions on disposal Your authorized Pride Provider will also have the necessary informa tion on battery recycling which is our recommended course of action Go Go Ultra www pridemobility com 25 VII OPERATION BEFORE GETTING ON YOUR SCOOTER Have you full
29. ersely affect steering and stability while operating your scooter m Holding onto or attaching a leash to walk your pet Carrying passengers including pets 2 m Hanging any article from the tiller Towing or being pushed by another motorized vehicle Such practices could cause loss of control and or tipping resulting in personal injury and or damage to your scooter Keep both hands on the tiller and your feet on the floorboard at all times while operating your scooter This driving position gives you the most control over your vehicle Setthe speed adjustment dial to your desired speed Press your thumb against the appropriate side ofthe throttle control lever Theelectromechanical disc park brake automatically disengages and the scooter accelerates smoothly to the speed you preselected with the speed adjustment dial Pull onthe left handgrip to steer your scooter to the left Pull onthe right handgrip to steer your scooter to the right 26 www pridemobility com Go Go Ultra VII OPERATION B Move the tiller to the center position to drive straight ahead Releasethe throttle control lever to decelerate and come to a complete stop The electromechanical disc park brake automatically engages when your scooter comes to a stop NOTE Your scooter s reverse speed is slower than that of the forward speed you preset with the speed adjustment dial GETTING OFF OF YOUR SCOOTER 1 Bringyour scooter to a
30. hem dry thoroughly before operating your scooter again STORAGE If you plan on not using your scooter for an extended period of time it is best to Fully charge its batteries prior to storage B Remove the battery pack Store your scooter in a warm dry environment Avoid storing your scooter where it will be exposed to temperature extremes WARNING Always protect batteries from freezing temperatures and never charge a frozen 4 N battery This damages the battery and can cause personal injury For prolonged storage you may wish to place several boards under the frame of your scooter to raise the scooter off of the ground This takes the weight off the tires and reduces the possibility of flat spots developing on the areas ofthe tires contacting the ground 34 www pridemobility com Go Go Ultra XII WARRANTY ONE YEAR LIMITED WARRANTY For one 1 year from the date of purchase Pride will repair or replace at our option to the original purchaser free of charge any part or electronic component found upon examination by an authorized representative of Pride to be defective in material and or workmanship Warranty service can be performed by your authorized Pride Provider Do not return faulty parts to Pride without prior consent All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility ofthe original purchaser WARRANTY EXCLUSIONS ABS plastic shro
31. ice We recommend that you charge your scooter s batteries for 8 to 14 hours after daily use If you use your scooter once a week or less charge its batteries at least once a week for 12 to 14 hours at a time Keep your scooter s batteries fully charged Avoid deeply discharging your scooter s batteries Do not charge your scooter s batteries for more than 24 consecutive hours How can I get maximum range or distance per charge Rarely will you have ideal driving conditions smooth flat hard driving surfaces with no wind or curves Often you will face hills sidewalk cracks uneven and loosely packed surfaces curves and wind all of which affect the distance or running time per battery charge Below are a few suggestions for obtaining the maximum range per battery charge B Fully charge your scooter s batteries prior to use Plan your route to avoid as many hills cracked broken or soft surfaces as possible Limit your baggage weight to essential items Try to maintain an even speed while your scooter is in motion Avoid stop and go driving What about public transportation If you intend to use public transportation with your scooter you must contact the transportation provider in advance to determine their specific requirements Go Go Ultra www pridemobility com 23 VI BATTERIES AND CHARGING What type and size battery should I use Your scooter comes equipped with two deep cycle batteries that are sealed and maintenance fre
32. l injury WARNING Avoid putting all of your weight on the floorboard Such use may cause the scooter to tip and cause personal injury REACHING AND BENDING Avoid reaching or bending while driving your scooter When reaching bending or leaning while seated on your scooter it is important to maintain a stable center of gravity and keep the scooter from tipping Pride recommends that the scooter user determine his her personal limitations and practice bending and reaching in the presence of an attendant N WARNING Do not bend lean or reach for objects if you have to pick them up from the floor by reaching down between your knees Movements such as these may change your N center of gravity and the weight distribution of the scooter and cause your scooter to tip possibly resulting in personal injury Keep your hands away from the tires when driving 14 www pridemobility com Go Go Ultra ll SAFETY POSITIONING BELTS Your authorized Pride Provider is responsible for determining your requirement for a positioning belt in order to operate your scooter safely S N WARNING If you require a positioning belt to safely operate your scooter make sure it is 27 fastened securely Serious personal injury may result if you fall from the scooter PRESCRIPTION DRUGS PHYSICAL LIMITATIONS The scooter user must exercise care and common sense when operating his her scooter This includes awareness of safety issues when taking prescribe
33. le operating Read and follow the information in the owner s manual Maximum weight capacity Unlocked and in freewheel mode Place unit on level ground and stand behind or to one side when changing from drive mode to freewheel mode or freewheel mode to drive mode Locked and in drive mode Go Go Ultra www pridemobility com 5 ll SAFETY Front to rear plug orientation Do not remove anti tip wheels Avoid exposure to rain snow ice salt or standing water whenever possible Maintain and store in a clean and dry condition Removal of grounding prong can create electrical hazard If necessary properly install an approved 3 pronged adapter to an electrical outlet having 2 pronged plug access Failure to heed could result in personal injury and or property damage Prevent personal injury and equipment damage Do not connect an extension cord to the AC DC converter or the battery charger www pridemobility com Go Go Ultra ll SAFETY GENERAL A m MANDATORY Do not operate your new scooter for the first time without completely reading Vas and understanding this owner s manual Your scooter is a state of the art life enhancement device designed to increase mobility Pride provides an exten sive variety of products to best fit the individual needs ofthe scooter user Please be aware that the final selection and purchasing decision regarding the type of scooter to be used is the respon
34. ll recharging to establish the critical chemical balance that 1s essential to a deep cycle battery s peak performance and long life Follow these steps to properly break in your scooter s new batteries for maximum efficiency and service life 1 Fully recharge any new battery prior to its initial use This charging cycle brings the battery up to about 88 of its peak performance level 2 Operate your new scooter in familiar and safe areas Drive slowly at first and do not travel too far from your home or familiar surroundings until you have become accustomed to your scooter s controls Fully recharge the batteries They should be at over 90 of their peak performance level Operate your scooter again Fully recharge the batteries again After four or five charging cycles the batteries are able to receive a charge of 100 of their peak performance level and are able to last for an extended period of time Qv How can I ensure maximum battery life Fully charged deep cycle batteries provide reliable performance and extended battery life Keep your scooter s batteries fully charged whenever possible Batteries that are regularly and deeply discharged infrequently charged or stored without a full charge may be permanently damaged causing unreliable performance and limited service life 24 www pridemobility com Go Go Ultra VI BATTERIES AND CHARGING REPLACING YOUR SCOOTER S BATTERIES WARNING Battery posts t
35. nd the product you have purchased This product is not approved as a medical device and is coded by the SADMERC as A9270 non covered item Copyright O 2005 Pride Mobility Products Corp INFMANU2580 REV C JANUARY 2005 CONTENTS INTRODUCTION a DM ME 4 SE C il dee ME 5 EMIRE ui RO 16 IV SPECIFICATIONS ii spi E EHI bo cq Dx 17 YOUR SCOOTER rd epo ee MM UNS 19 VI BATTERIES AND 22 VIK OPERATION 26 COMFORT 65 28 DISASSEMBLY AND 585 29 X BASIC TROUBLESHOOTING 32 CARE AND MAINTENANCE 34 XI WARRANTY E an M ME 35 Go Go Ultra www pridemobility com 3 Il INTRODUCTION SAFETY WELCOME to Pride Mobility Products Corporation Pride The product you have purchased combines state of the art components with safety comfort and styling mind We are confident the design features will provide you with the conveniences you expect during your daily activities Understanding how to safely operate and care for this product should bring you years of trouble free operations and service Re
36. nt pin from the lower seat post 3 Raise or lower the upper seat post to the desired seat height 4 Whileholding the upper seat post at that height align the adjustment holes ofthe upper and lower seat posts 5 Fully insert the detent pin 6 Reinstallthe seat Figure 10 Seat Height Adjustment 28 www pridemobility com Go Go Ultra IX DISASSEMBLY AND ASSEMBLY DISASSEMBLY No tools are required to disassemble or assemble your scooter Always disassemble or assemble your scooter on a level dry surface with sufficient room for you to work Keep in mind that the disassembled sections of a scooter take up more floor space than the assembled scooter You can disassemble the scooter into four pieces the seat the front section the rear section and the battery pack See figure 11 FRONT SECTION REAR SECTION e BATTERY PACK Figure 11 Disassembled Scooter IN WARNING Lifting weight beyond your physical capability may result in personal injury Ask for assistance when necessary before disassembling your scooter Before disassembling the scooter remove the key and place the manual freewheel lever in the backward drive position 1 Fromtheunlocked position see figure 12 lock the front wheel by pushing the tiller lock knob in and turning it clockwise 90 See figure 12A UNLOCKED POSITION LOCKED POSITION Figure 12 Tiller Lock Knob Unlocke
37. orners B When driving down a ramp keep the scooter s speed adjustment set to the slowest speed setting to ensure safely controlled descent Avoid sudden stops and starts 8 www pridemobility com Go Go Ultra ll SAFETY When climbing an incline try to keep your scooter moving If you must stop start up again slowly and then accelerate cautiously When driving down an incline do so by setting the speed adjustment dial to the slowest setting and driving in the forward direction only If your scooter starts to move down the incline faster than you anticipated or desired allow it to come to a complete stop by releasing the throttle control lever Then push the throttle control lever forward slightly to ensure a safely controlled descent WARNING When climbing an incline do not zigzag or drive at an angle up the face of the incline Drive your scooter straight up the incline This greatly reduces the possibility of a tip or a fall Always exercise extreme caution when negotiating an incline WARNING Do not drive your scooter across the side of an incline or diagonally up or down an incline do not stop if possible while driving up or down an incline WARNING You should not travel up or down a potentially hazardous incline i e areas 2 N covered with snow ice cut grass or wet leaves WARNING When on any sort of an incline or decline never place the scooter in freewheel mode while seated on it or standing next to it
38. ped with a manual freewheel lever that when pushed forward allows the scooter to be pushed For more information about how to place your scooter into and out of freewheel mode see V Your Scooter WARNING When your scooter is in freewheel mode the braking system is disengaged Disengage the drive motors only on a level surface WB Ensure the key is removed from the key switch m Stand behind the scooter to engage or disengage freewheel mode Never sit scooter to do this K After you have finished pushing your scooter always return it to the drive mode to lock the brakes Failure to heed the above could result in personal injury and or damage to your scooter An added feature built into the scooter is push too fast protection which safeguards the scooter against gaining excessive speed while in freewheel mode Push too fast operates differently depending on which of two conditions exists Ifthe keyis removed from the key switch while in freewheel mode the scooter s controller activates regenera tive braking when the scooter is pushed faster than a maximum threshold which has been preprogrammed In this case the controller is acting as a speed governor Ifthe key is inserted into the key switch while in freewheel mode you will encounter considerable resistance at any speed This prevents the scooter from gaining unwanted momentum should the manual freewheel lever inadvertently be released
39. r section is standing vertically on its rear bumper See figure 16 3 Liftthe front sectionup until the lower pegs are no longer in the curved locking brackets See figure 17 4 Carefully lift the front section away from the rear section See figure 18 Figure 16 Frame Positioning Figure 17 Frame Lockup ASSEMBLY 1 Position the front and rear sections of your scooter as shown in figure 18 2 Align the lower curved locking brackets ofthe front section with the corresponding pegs on the front ofthe rear section See figure 17 3 Holding the seat post slowly pivot the rear section forward until the curved locking brackets are fully con nected onto the top rear pegs See figure 16 4 Loosentiller the adjustment knob raise the tiller then retighten the tiller adjustment knob 5 Securethetoggle latch See figure 15 B Lower the toggle latch buckle Pushback onthe toggle latch so it locks into place Figure 18 Frame Sections 6 Connect the front to rear harness 7 Reinstall the battery pack by lowering it straight down until it is securely in place 8 Replace the seat and rotate it until 1t locks into its cor rect position 9 Unlock the front wheel by turning the tiller lock knob 90 counterclockwise See figure 12 N WARNING After assembling the scooter make absolutely certain the tiller lock knob is in the unlocked position before attempting to ride your scooter
40. ress below Pride Mobility Products Corporation Attn Customer Care Department 182 Susquehanna Ave Exeter PA 18643 2694 NOTE If you ever lose or misplace your product registration card or your copy of this manual contact us and we will be glad to send you a new one immediately PRIDE OWNERS CLUB As an owner ofa Pride product you are encouraged to enroll in the Pride Owners Club Complete and return your enclosed product registration card or visit Pride s web site at www pridemobility com From our home page select Owners Club to enter a page dedicated to current and potential Pride product owners You will gain access to interviews stories recreation ideas daily living tips product and funding informa tion and interactive message boards These message boards invite you to communicate with other Pride custom ers as well as Pride representatives who are available to assist you with any questions or concerns 4 www pridemobility com Go Go Ultra ll SAFETY PRODUCT SAFETY SYMBOLS The symbols below are used on the scooter to identify warnings mandatory actions and prohibited actions It is very important for you to read and understand them completely eor 2 Pinch Crush points created during assembly Corrosive chemicals contained in battery Use only AGM or Gel Cell batteries to reduce the risk of leakage or explosive conditions Do not use a cell phone walkie talkie laptop or other radio transmitter whi
41. sibility ofthe scooter user who 15 capable of making such a decision The contents of this manual are based on the expectation that a mobility device expert has properly fitted the scooter to the user and has assisted the authorized Pride Provider in the instruction process for the use ofthe product There are certain situations including some medical conditions where the scooter user will need to practice operating the scooter in the presence ofa trained attendant A trained attendant can be defined as a family member or care professional specially trained in assisting a scooter user in various daily living activities As you begin using your scooter during daily activities you will probably encounter situations in which you will need some practice Simply take your time and you will soon be in full and confident control as you maneuver through doorways on and off elevators up and down ramps and over moderate terrain Below are some precautions tips and other safety considerations that will help the user become accustomed to operating the scooter safely MODIFICATIONS Pride has designed and engineered your scooter to provide maximum mobility and utility A wide range of acces sories is available from your authorized Pride Provider to further customize your scooter to better suit your needs and or preferences However under no circumstances should you modify add remove or disable any feature part or function of your scooter N
42. uds and footrest covers wear items and not warranted Batteries the battery manufacturer provides a six month limited warranty Tires and tire tubes wear items and not warranted Upholstery and seating wear items and not warranted Repairs and or modifications made to any part ofthe scooter without specific and prior consent from Pride Circumstances beyond the control of Pride Damage caused by battery fluid spillage or leakage abuse misuse accident or negligence improper opera tion maintenance or storage commercial use or use other than normal Labor service calls shipping and other charges incurred for repair of the product There is no other express warranty Implied warranties including those of merchantability and fitness for a particular purpose are limited to one 1 year from the date of original purchase and to the extent permitted by law Any and all implied warranties are excluded This 15 the exclusive remedy Liabilities for consequential damages under any and all warranties are excluded Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages So the above limitation or exclusion may not apply to you Go Go Ultra www pridemobility com 35 NOTES NOTES 182 Susquehanna Ave Exeter PA 18643 1 800 800 8586 www pridemobility com
43. unding prong can create an electrical hazard If necessary properly install an approved 3 prong adapter to an electrical outlet having 2 pronged plug access Failure to heed could result in personal injury and or property damage The scooter s battery pack can be charged on or offthe scooter Follow these easy steps to charge your batteries safely 1 Position your scooter close to a standard wall outlet 2 Removethe key from the key switch 3 Make certain that the manual freewheel lever is in the drive backward position 4 Removethe charger power cord receptacle cover from the charger power cord receptacle and plug the 3 pin off board charger power cord into the receptacle 5 Extend the charger power cord from the off board battery charger and plug it into the wall outlet It is recommended that you charge your batteries for 8 to 14 hours 6 Whenthe batteries are fully charged unplug the off board charger power cord from the wall outlet and then from the charger power cord receptacle 7 Replacethe charger power cord receptacle cover NOTE There is a charger inhibit function on your scooter The scooter will not run and the battery condition meter will not operate if the charger power cord is not disconnected from the battery pack 22 www pridemobility com Go Go Ultra VI BATTERIES AND CHARGING FREQUENTLY ASKED QUESTIONS FAQS How does the charger work When your scooter s battery voltage is low th
44. y charged the batteries See VI Batteries and Charging 15 manual freewheel lever in the drive backward position Never leave the manual freewheel lever pushed forward unless you are manually pushing your scooter B Is the tiller lock knob in the unlocked position See IX Disassembly and Assembly GETTING ONTO YOUR SCOOTER 7 N WARNING Never attempt to board or exit your scooter without first removing the key from the key switch This will prevent the scooter from moving if accidental throttle a control lever contact is made Make certain that the key is removed from the key switch Disengage the seat lock lever and rotate the seat so it faces you Make certain that the seat 15 locked securely in position Position yourself comfortably and securely in the seat and rotate the seat forward Make certain that your feet are safely on the floorboard S dpa jb PRE RIDE ADJUSTMENTS AND CHECKS Are you positioned comfortably in the seat Is the seat at the proper height Is the seat securely in place Is the tiller at a comfortable setting and locked securely in place See VIII Comfort Adjustments Is the key in the position See V Your Scooter Does the scooter s horn work properly Is your proposed path clear of people pets and obstacles Have you planned your route to avoid adverse terrain and as many inclines as possible OPERATING YOUR SCOOTER WARNING The following can adv
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