Coretalk user guide for recruiters
Contents
1. You are here Home gt Job Search Job Search A q To apply SMS the word A APPLY to k 083 999 7788 A E Join us t Get jobs on Facebook on Twitter Anytime i Perver lm Latest Jobs Unspecified Get your jobs listed here Accounting amp Auditing Services Admin Office amp Support A X The applicant BUSINESS CONSULTANT South Africa Other Not Classified Market Related instantly PROFESSIONAL ASSISTANT receives an South Africa Other Not Classified Market Related SMS with the BUSINESS ANALYST necessary info Agriculture Environmental Forestry Fi Search 5 Coretalk receives the TEXT and automatically replies with a link Once the SMS with keyword is received in Coretalk the automated reply message that we have specified is sent to the applicants SMS amp internet Signal 61 Outstanding Items Queue 1 1 w 4 Feat gt Sent Cancelled 0 You have new messages O r ey 1 SMS Promo Message s View Close 6 The applicant clicks on the link and completes the pre qualification form The applicant opens the received SMS message and click on the URL link provided to complete the pre qualification form Please note that sufficient mobile internet access is required for the URL link to be accessed Coretalk Phone Humber gitti Job Appbcatim Form General baba Firat Home doe Last Mame soap ora tena Fi kip irgi merri fill es TTAR W2. Sa Queue 0 l z w101 complete communication with the applicants Risin and their contact details To access the communication history of a particular applicant client simply type in their wf name in the search box in the Coretalk desktop screen l t a K Once you have searched and selected the correct contact in the Deal with A Contact Screen you will see the complete history of communication and variety of tools that you can use to deal with that contact send an SMS Forward SMS to third party Add Note Task Schedule Appointment Capture more info about the contact in form of internal report Contact Details of the applicant or client By selecting the Magnifying Glass you can update the contact details Signal 61 Outstanding Items Queue 0 sent PER Cancelled 0 Dealing With Joe Soap 0833973533 Awaiting Action Awaiting Action Complete History of Communication with the particular Contact Click ona particular item to view its content To View the received applications and further analyse the applicant s information select Cellphone Reporting from the Coretalk Desktop Screen and Click on View Reports SMS internet Signal 61 Outstanding Items Queue 0 j amp PA zS 12 B gt 5 Sent 5 PERTE Cancelled 0 Capture reports on cellphone and send to Coretalk Design forms in your coretalk and shar
3. Service In this case we will create an Auto Reply service for Qualified Applicants The applicants that meet the minimum results will be notified that the application has been successful and to send the supporting documents Step4 Give the service a name in this SMS internet Signal 54 i E ee 5 l Queue 0 case we will call it Qualified Applicants wy Sent 2 o l f I Cancelled 0 Set up Automated Report Reply Enter a name for the service a steps Service Name Simple User Guide Serice Name Constraints Proceed by selecting Next Qualified Applicants The name is just a unique identifier to 4 make it easier to find if you have to delete or edit this item Step5 Now select the required option and choose the constraints that will trigger the auto reply For the Qualified Applicants we have selected Send reply to user if every of the defined constraint matches the report data and set the constraints to filter out the lever of education and years of experience Please see example SMS internet Signal 51 Outstanding Items E Queue raa P 5 Sent 2 Cancelled 0 Set up Automated Report Reply Choose constraints to trigger report forwarding A Steps Send reply to user if every constraint matches the report data Simple User Guide Send reply to user if any of the constraints matches the report data Service Name Send reply to
4. back with required content and URL Link that they can click on and fill in the application form Open CoreTalk on the Desktop Screen select SMS Text Marketing from the Shortcut Menu as illustrated below SMS a intemet Signal 58 Outstanding Items Queue 0 e lt e hF B OO Set 2 D1 Cancelled 0 coretalk Once in SMS Promotions screen you will notice the defined SMS Promotion options available e Standard Keyword e Contact Details e Question and Answer e Multiple Choice amp sms internet Signal 64 Outstanding Items Queue 0 Cancelled O Standard Contact 3 re Multiple Cronin Bulk Keyword Details SV een E choice x lt Text Standard p as Exams This srr a illustrates hoy Op may use the promotional tool to promote their current siecle The advert could be placed in many different places When the system receives an entry it will capture the mobile number of the sender and automatically reply with a custom response which is easily changed from time to time in the system Respondents will be added to the database and positioned as potential outstanding leads that need to be followed up Set up this on promotion Manage Analyze Manage and edit your existing promotions we Analyze your promotions and see trends These options can be utilized as per requirement by selecting each one of them you will be provided with an example TEXT on the screen explaining the p
5. it to the applicants that need to access it Open Cell phone Reporting from the CoreTalk Desktop screen and select Manage Forms l SMS l Internet Signal 64 Outstanding Items Queue 0 _ Sent 0 5 5 12 gt Cancelled O Capture reports on cellphone and send to Coretalk Design forms in your coretalk and share online Lal Th Filled in reports are O sent to your coretalk l o F Manage Forms A Manage forms and setup User fills in form data using his Cellphone Create Form View Reports ine Design the reporting form and 7s sharing options View and manage your received reports advanced features Step 70 You will now see the Form that you have just created Left click on the form and click on View Links amp SMS Internet Signal 54 Outstanding Items Queue 0 o aa 12 ne 2 Sent 0 O1 Cancelled 0 R Manage Existing Forms Click on a row to start Search by Form Name Qy search Name Sharing FaultyModemreport Public Cancelations Public Replacement Modem Public modemcodeprovisionform Public AffiliateReferralForm Public Development Report Public Lead Capturing Form Internal Q Preview T Edit JE delete Duplicate lg Advanced Step 717 Lets assume you have previewed the form that you have created and you are satisfied with its content Now go to View Lin
6. reports options features User fills in form data using his Cellphone Cancelled 0 sms internet Signal 61 Outstanding Items Queue 0 w 1 P ee 12 ne 2 Sent 2 R Manage Existing Forms Click on a row to start Search by Form Name a Search Name Sharing FaultyModemreport Public Cancelations Public Replacement Modem Public modemcodeprovisionform Public AffiliateReferralForm Public Development Report Public Lead Capturing Form Internal Qy preview viewtinks 2 Edit QE Dete ij Dupiica lt i gt Step2 In the Advanced Menu select Auto Reply Auto Export Auto Forward Automatically export report data to external Automatic forwarding to text sources Import Forms Export Forms Import forms from another Coretalk Export forms to another Coretalk Auto Reply Customize Logo Automated reply for reports Customized logo for reports Step3 Click on New Service to create a new auto reply service aS amp internet Signal 54 Outstanding Items Queue 0 w 1 3 Y O Sent 2 Cancelled 0 Reply Services For Form Job Application Form So Search for existing services Search Sw D Select a service by ticking the check box then click on an appropriate action on the right of the table aE Advanced Functionality Ce Name Jw Description y enatea 7 Edit Service X Delete
7. Mobile CRM Solution for Recruiters coretalk Overview Your candidates are your business The better the talent pool your acquire the more rapidly you are able to fill positions and the happier you keep both your clients and candidates With Coretalk Software you can promote positions to your existing database manage interviews track feedback and remain in constant contact Always professional always on top of things Coretalk enables you to automate your responses to certain adverts you can have job seekers complete assessments and judge their suitability prior to even meeting them Save time for your priority candidates without neglecting the development and growth of your database as a whole What is Coretalk Mobile CRM for Recruiters Coretalk is a software solution it is installed on your PC laptop and requires Microsoft Windows O S to operate Coretalk uses an iTegno 3800 GSM Modem which directly connects via USB cable to your PC or Laptop The GSM modem comes with USB cable and its drivers are automatically installed on your PC with Coretalk installation r i lt Status Indicator USB Jack _ gt Modem Interface Overview You are required to get a simple GSM SIM card and an attractive SMS Text package from your local Mobile provider just like the SIM card that you have in your mobile phone Plug in the SIM card in the GSM modem as illustrated below and you are re
8. Reports Screen and click on Export To Excel Navigate to where the file should be placed and the content will be automatically exported Example of Exported Applications to Excel A B Cc D E hamma han G H J K L 1 Job Application Form 2 Belem cue Reference Date Received First Name Last Name Address Contact No e mail Level of Years of Exp Specify Work Experience 520 Job Application Form 188981 2012 11 02 13 09 Joe Soap 2 kitson street northcliff 0633973533 joe soap com Diploma Network Admin Software development 521 Job Application Form 188982 02 11 2012 14 10 John Doe 66 Parklane Drive 825554477 john doe com Grade 12 3 IT Tech Additional functionality includes Integrate into your existing systems Manage interview process Bi directional TEXT communication with new and existing candidates Profiled database with full communication history Time sheets Salary queries Leave requests Performance reviews Text the word Recruit to plus 27832873864 and we will get back to you in 5 min Feel free to browse the Coretalk Knowledgebase to see how the rest of the software functionality works http support coretalkgroup com index php Knowledgebase List For a general overview of the features and benefits of the solution navigate to www coretalk co and then view the information in the about Coretalk section of the website Want to see how the Coretalk value comes together for other companies Simply navigate to www coretal
9. You can view your current and historical usage of inbound reports by clicking on the View Reports Tab and Selecting My Account By clicking I agree you are consenting to the Coretalk Cellphone Reporting Tool Terms and Conditions as set out below Coretalk Cellphone Reporting Tool Terms and Conditions PA Agree agree to the terms and condtions Step3 Once the Cell phone reports Menu is displayed you may select the option you would like to use Since we are creating a new form select Create Form option amp SMS Internet Signal 70 Outstanding Items Queue 0 Sent 0 E g S e kra e gt Cancelled 0 Design forms in your coretalk and share online User fills in form data using his Cellphone Filled in reports are sent to your coretalk Create Form Manage Forms View Reports Design the reporting form and Manage forms and setup View and manage your sharing options s advanced features received reports Step4 You may notice that CoreTalk includes a list of built in Generic Forms you may use their content and customise them according to your requirement or if you would like to create a completely new template you may choose Blank Template g sms internet Signal 70 Outstanding Items Queue 0 Sent 0 e 7f gt Cancelled 0 Form Wizard steps Choose A Template Create form by choosing a template or start from scratch with a blank template C
10. ady to go The following steps describe the insertion of SIM Card to the Modem Step 1 Gently press down Step 2 Insert SIM Card with the Step 3 Insert SIM Cover and slide out the SIM cover metallic part facing down andthe back accordingly as shown clipped corner in the left ST f g lA it lt a lt a rr Inserting the SIM Card The software is designed to enable your applicants to send you TEXT messages which you receive on your PC They send the TEXT to the number of the GSM sim card in exactly the same way as they would send an TEXT to your personal mobile phone Once the TEXT arrives in your Coretalk Software you will have the ability to efficiently manage the TEXT communication in a proffesional manner and respond to applicants using TEXT messages The software is far more than a receive reply or send bulk TEXT solution It has been designed to Maintain amp Build Relationships Through consistent interactive SMS Text you remain in contact with candidates and clients ensuring you are always their go to recruitment specialist Save Time Automate much of the process that you would personally have handled in the past Job seekers can be judged on their suitability through completion of assessment forms sent directly to them on their initial enquiry Communication amp Records Use SMS instead of phoning and decrease costs All correspondence is recorded to the database and the communication his
11. count P modemcodeprovisionform 29 Oct 2012 30 Oct 2012 1889 g Received Yes 17 02 08 14 m A Received CoreTalk Technical Ha 29 Oct 2012 29 Oct 2012 1889 14 50 14 51 LS seni In the View selected report screen you can view the application and use the provided tools to deal with the applicant further Send an SMS Forward report to third party Add Note Task Schedule Appointment Capture more info about the contact in form of internal report and Print the application SMS jnal 61 Outstanding Items eue 0 e a Kis ent 5 11 celled 0 iew Selected Reports 520 Job Application Fo E9 Outstanding Print Forward a Associated Contact Joe Soap q 12 3 Ge r ss 2 Date Created Friday 02 November 2012 13 05 Date Received Friday 02 November 2012 13 09 Job Application Form General Info First Name Joe Last Name Soap kitson street northcliff Address City Johannesburg Postal Code 2195 Contact No 0833973533 e mail joe soap com Education Level of Education Diploma Work Experience Years of Experience 7 etwork Admin Software development Specify Work Experience Comments T Add Comment ee Add and View Comments for the particular application You can also export the reports applications to Microsoft Excel document or Third Party Databases To export select the required applications from the View
12. e online User fills in form data using his Cellphone Filled in reports are sent to your coretalk Create Form Manage Forms View Reports i Design the reporting form and sharing Mi Manage forms and setup advanced View and manage your received reports options features its content v SMS Internet yma 9 Signal 61 Outstanding Items Sent Cancelled 0 Queue 0 1 1 A list of received reports is displayed you can search for a specific report select it and click on View to View ETT is score To View More Results Scroll Down The List Or Click Show All O Show Similar Reports modemcodeprovisionform 02 Nov 2012 02 Nov 2012 1889 P al A Received Yes 11 16 11 19 Received modemcodeprovisionform 01 Nov 2012 01 Nov 2012 18895 a J D Tes 10 50 10 55 p o g Received modemcodeprovisionform yas 31 Oct 2012 310ct2012 1889 Synchronize Now 17 17 17 19 _ c g Received modemcodeprovisionform yas 31 Oct 2012 31 Oct 2012 1889 17 16 17 19 E A Received modemcodeprovisionform yas 31 31 1889 Faced Gane LJ fee Internal Lead Capturing Form No 31 Oct 2012 0 15 34 Rar an rr Received modemcodeprovisionform 31 Oct 2012 31 Oct 2012 1889 L 3 bag 14 11 14 12 Print c p Receivea modemcodeprovisionform yas 31 Oct 2012 31 Oct 2012 18893 10 50 10 54 r g A Received modemcodeprovisionform Yes 30 Oct 2012 30 Oct 2012 18892 m 15 34 15 39 My Ac
13. e or Heading Item Please refer to our detailed Cell phone Reporting Manual for more info on the Item types http support coretalkgroup com manuals Coretalk 20Cellphone 20Reporting 20V2 zip amp sus amp internet Signal 61 Outstanding Items Queue 0 gt amp af e a gt Sent 0 D1 Cancelled 0 a Steps amp i a v Choose Template al E InserttANewltem j FF Change Items Order Design Form F Job Application Form Sharing Options General Info k Aic AA gi t Name Finish a Last Name ped m Address m City Postal Code Contact No _ a e mail Education Jad a Level of Education _ Work Experience a Years of Experience es Specify Work Experience a Position p m Position Applied for x Please fill in all the required information aaia of the Reference number pe Bee Rio yep Once you have created all the necessary items you may edit their content by selecting on the particular item ie Select from the options provided for further action Duplicate P r gt a j Proceed to the next screen by clicking Next on the Form Wizard ove Up Step6 The next step required is to decide on how these forms will be captured it Move Down Coretalk provides four methods of sharing forms you must select the one that suits your requirem
14. e screenshot below internet Signal 64 Outstanding Items Queue 0 9 _ Cancelled 42 ls Coretalk Subscription Custom Field Name F sa Ci What Would You Like The New Field To Be Called This Name Cannot Contain Any Spaces And cannot Start With A Number Experience Manually adding contacts in Coretalk Step 1 Click on Manage Contacts shortcut on the CoreTalk front screen or you may access it from the Menu Core Talk Logo a Create New Contact 2 Step 2 On the Next screen click on Step 3 Type in all Contact information available as shown on the example ren No Contact Selected Custom Fields Groups Communications History Business Card Tite Name Joe Last Name Soap Position Supervisor Company B amp B Holdings E mail joe b amp b com ta Select The Address To Edit Home Address M Web Site www b amp b com ra Street poos aoc ac ooo Enoe Ee State Province Zip Postal Code Country Region South Africa Step 4 Once you have filled in the basic Contact information you may proceed with adding the extra information about the contact by selecting Custom Fields As mentioned above the extra special information will be stored in the custom fields that you have previously created In a Recruitment industry you might capture the applicant s work ex
15. ent Please refer to complete Cell phone Reporting Manual to understand the four sharing methods http support coretalkgroup com manuals Coretalk 20Cellphone 20Reporting 20V2 zip In this case we will select Public Report since we would like to see the contact details of the applicants that are submitting the reports Public Report iid wakes See ebecenene This option is for reports filled in by public users using their This option is for reports filled in by guests using mobile phones cell phones N Coretalk provides one URL Link for a specific form that is shared to the public via various marketing campaigns To submit the form the user has to supply their Mobile Number The users who have submitted their responses become active contacts in CoreTalk CUSTOMER COMPLAINT REPORT Step7 When the correct sharing option is selected proceed to the next screen where you can save the name for the report form that you are creating sus amp internet Signal 54 Outstanding Items Queue HE Et stytt o Sent 0 Cancelled 0 Steps Choose Template Bie Lind er I Step amp Well done you have created your Cell phone Report form You need to wait up to 5 minutes for CoreTalk to upload your newly created form and provide you with a URL link that is used to access the report Select Finish to Save the changes Step9 Now let s find out the URL link created for the Job Application report form so that we can share
16. g and managing mobile reports Step 1 Open CoreTalk and select Cellphone Reporting from the shortcut menu as illustrated below amp sms amp internet Signal 70 Outstanding Items Queue 0 Sent 0 lt e F Ha gt Cancelled 0 coretalk Step2 Please read through the CoreTalk Reporting Terms and Conditions understand the processes involved Select I Agree to continue It is optional to disable the Terms and Conditions notification by selecting Do not show this screen again CREER Internet Signal 70 Outstanding Items Queue 0 Sent 0 ES ce 12 e gt Cancelled 0 Coretalk Reporting Terms and Conditions Summary of Key Terms Important Please note that this Summary of Key Terms is at all times to be read in conjunction with and subject to the terms and conditions contained in the End User License Agreement for CoreTalk Software and the Coretalk Cellphone Reporting Tool Terms and Conditions as set out below You will be charged a fee per received report This fee will be in addition to your standard Coretalk monthly subscription The fee per report will be posted on the www coretalk co website You will be invoiced at the end of each month based on the number of reports received Failure to pay for the received reports may result in your Coretalk licence being revoked This shall be in the sole discretion of MIS Consulting CC the Coretalk Proprietor
17. hoose Template Design Form Sharing Options Form Name Finish Search by Form Name Description Blank Template Customer Survey Survey to address service quality value and level of responsiveness to cus Customer Support Call Follow Up Geta feedback on the quality of support offered to the customers by the rep Service Delivered Follow Up Collect feedback on the quality of the service offered Service Cancellation Follow up Investigate on the reasons of cancellation of any service Event Planning Help event planners to anticipate needs desires of participants to prepare f Event Satisfaction Post Event Survey to get a feedback about an event from the participants Ce Ss oe E Step5 To add a new Item select INSERT ITEM to insert the required Item type You may choose from the menu options available SMS F Internet Signal 70 Outstanding Items Queue f Sent 0 lt lt F SO Cancelled 0 Form Wizard steps Design Form Choose Template E Insert A New Item Ep Change Items Order Design Form Sharing Options Form Name Finish wa Textbox Item w Score Item wa Number Item wa Percentage Item WZ Yes No Item a Choice Item a Dateatime Item a Date Item a Time item a Calculation Item wa Information Item os ooo EN ce When creating a form you should normally start with the Subject Lin
18. k co and then view the detailed video material in the Coretalk by industry section of the website Thank you for purchasing Coretalk we appreciate your business coretalk Copyright MMG Holdings 2012
19. ks and check whether CoreTalk has created the URL link for the particular form If the link is displayed you may select one of the sharing options available sms amp internet Signal 61 Outstanding Items Queue 0 gt G gas 12 ae gt Sent 0 D1 Cancelled 0 R List Of Users For Form Job Application Form Click on a row to start Search by User Name A Search Name http mobi coretalk biz Default aspx id BOX Step 12 CoreTalk provides you with list of options that you can use to share the URL links to users Select the link and click on Copy so that we can copy the link in the SMS promotion that we will create in the next section of this manual 2 1Setting up the Screening Process to enable Coretalk to automatically filter out the results Once the Form is created you need to configure the screening option so that Coretalk can automatically check and filter out the results To begin click on Manage Forms in the Cellphone Reporting Menu SMS internet Signal 61 Outstanding Items Queue w 1 E S me gt Sent Cancelled 0 Capture reports on cellphone and send to Coretalk Design forms in your coretalk and share online a N Filled in reports are sent to your coretalk Create Form Manage Forms View Reports E Design the reporting form and sharing Manage forms and setup advanced View and manage your received
20. mbers or setup remote access to TEXT groups when you are away from your PC Profiling your contacts and TEXTING them as a group saves time and ensure that you provide relevant information to the right person You can associate CoreTalk contacts with one another in groups A contact can belong to as many groups as you like ViewCreate Edit Groups Step 1 Once in Manage Groups Screen click on 3 mn Step 2 On the right side of the screen click on Create New Group Step 3 Type in the Group Name and Group Description as per sample below oda Please Create A New Group Description Applicants for IT Engineering Clear Cancel Step 4 Proceed by clicking on Save Please note that you can Edit the Group Name Details by clicking on Edit a group details CoreTalk allows you to either Delete by Group only delete the group but leave the contacts that were assigned to the group or Delete Group amp Contacts delete the group and the contacts associated to the group Once you have imported your contacts and associated them to a group you may continue 2 Create a Mobile Report Form with specific fields that applicants can fill in You first need to create a mobile report form with the necessary fields that users can fill in Once the form is created an URL link will be generated that users can click on and access the form Let s begin by explaining how to create a Mobile Report Form Creatin
21. perience health Status qualifications etc Please also note that if you haven t pre configured your Custom Fields you may do so by clicking on Manage Custom Fields option amp sms internet Signal 61 Outstanding Items Queue 0 E tyto Sent 1 Cancelled 0 Preferences Custom Fields Scheduler g Custom Field Name Type Qualifications _ Textbox Item amp 4 Add Field SMS amp Messaging Experience Number Item 8 SMS Suffixes G Coretalk Subscription ID_NUMBER Number Item Delete Field Occupation Textbox Item Custom Fields Opt Out AS Setup Step 5 Allocate the contact to a Contact Group If you haven t pre configured your Contact Groups you may do so by clicking on Create New Group option To allocate your contacts to groups is very important process that ensures that all your contact information are sorted and can be easily accessed Step 6 You may now click Save amp Close to close the Contact Management Screen or click Save amp Next to save the contact details and let you create another one The Contact Management Screen can also allow you to view the Contact History of Communication and Send a Business Card from the contact to another party Importing Contacts from an existing database Import contact files option in CoreTalk Is used to import contact details from a file such as xls csv AS men
22. results 8 Applicants that meet the minimum criteria are automatically sent a TEXT message requesting them to email their CV whilst applicants that don t meet the requirements are fairly notified 9 All applications and potential candidate forms are captured in the system including their mobile numbers for future use and analysis Alternatively they are exported to a third party database for higher end requirements Follow the instructions below to see how to use Coretalk Mobile CRM in the Recruitment Industry 1 Upload Applicants contact details from an existing database and manage contacts One of the most important parts of Coretalk is to manage and maintain the contact details database At first you will need to upload your current contact details from an existing contacts database You can achieve this by importing the contact details from a Microsoft Excel xls csv file or manually create contacts in Coretalk Because it is a Recruitment Industry detailed special applicant information might be required to be captured in the contact database So you will need to create custom fields in the database to allocate the special information for each applicant To setup custom fields please go to Setup coretalk logo preferences and select Custom Fields option Once in custom fields screen use the Add Field button to create a new field Specify the name of the field and once done select OK and continue with the next one Please se
23. ter Apply as a keyword Keyword Setup Enter the SMS tagline you want to use Keyword APPLY Step3 Next task would be to setup an Automated SMS TEXT reply Now compose the necessary message and paste the URL link of the Mobile Report form that you have previously created SS amp internet Signal 51 Outstanding Items Queue 0 n PN 1 mA s S 12 gt Sent 0 ae Oe a as Cancelled 0 a Ce N Standard Keyword What responses do you want to send back Automated SMS TEXT Reply When you receive an SMS TEXT entry what automated message would you like to send back gt None Single customized reply for all entries Editing CUSTOMIZED Template Fields Cell Number x Add i CELL NUMBER Please click on the link ttp mobi coretalk biz Default aspx id BOX and fill in the Job Application Form We will inform you via SMS whether the annlicoatinn hac haan cuceance nol ge 2 SMS 207 Character s on i Bejer eea On the Messaging Tool you may use the Template Fields provided by selecting the Add button A menu with predefined info such as Name CellNumber e mail will be shown you can select one and add it a strategic place on the reply message In this case we have entered Hi CELL NUMBER Please click on the link http mobi coretalk biz Default aspx id BOX and fill in the Job Application Form We will inform
24. tioned above this process is normally done in the beginning when your CoreTalk database is empty and you would like to import all your contacts that you have on an excel spread sheet Import Contact File i Step 1 To Import a Contact File please click on Lp from Manage Contact Screen Step 2 Select the contacts xls file that you are intending to import Step 3 Clean the File CoreTalk provides you with a Tool that you can clean all the unnecessary info or adjust the information layout as required on your excel file See sample below E Step 2 Clean The File D CSV TAB A B Antheo Timm Anthony Siquaque Christa Elaine VanzZyl seb Elna Erskin elna erskine met mete BMW Re plac Cer s Change Cell Contents aae lol lt 31 Convert Dates a Insert String Into Remove String From Column Column Step 4 Assign columns from the contact file to correct field on CoreTalk Double click with the mouse on Not Used and assign the correct Field of Information Please repeat this process for all the columns on the import file Press next to proceed Step 3 Assign Columns Cleaned File Contents Remove First Row Double Click with your molo m mouse on Not Used and assigh O71700 Jani ae Michelle Boekhouer 076 0740388 the Correct Li Creating and managing contact groups Manage groups enables you to create groups allocate me
25. tory so you always know who you are dealing with and what has gone before Targeted Marketing amp Keyword Promotions Market directly to candidate groups in your database and run interactive SMS Text keyword promotions for specific job descriptions and requirements Integrate Systems Coretalk Software operates seamlessly with your existing database Appointment Manager Manage amend and track meetings and interviews with the task and scheduler tool Send SMS reminders directly to candidates to avoid no shows for interviews Cost Effective Pay a monthly fee for software and using your dedicated GSM number you are able to make use of one of the cheapest methods of communication around SMS Here is a simple example of how Mobile CRM enhances your Recruitment communication processes 1 Upload all your staff s applicants names and cell phone numbers from your existing contacts database into coretalk 2 Create a Mobile Report Form with specific questions that applicants can fill in and setup the screening process 3 Create an SMS Promotion with specific keyword and place the tagline with company information on various advertisement materials 4 Applicants TEXT the keyword if interested making it simple and convenient to apply 5 Coretalk receives the TEXT and automatically replies with a link 6 The applicant clicks on the link and completes the pre qualification form 7 Coretalk receives the form and intelligently filters the
26. urpose that one can be used for for an easy understanding In this case we will be using the Standard Keyword option When the system receives an entry it will capture the mobile number of the sender and automatically reply with a custom response which is easily changed from time to time in the system according to the requirement Step7 On the SMS Promotion Screen select Standard Keyword and select Set Up this Promotion SMS Internet Signal 64 Outstanding Items Queue 0 B Sent 0 a Ea Cancelled lt gt Bulk 4 Text Contact 2 Multiple ges Details YW Choice z Standard Keyword Example This example illustrates how a bike shop may use the interactive TEXT promotional tool to promote their current specials Text the word Bike to 8374747 and see the current 5 specials on offer The advert could be placed in many different places When the system receives an entry it will capture the mobile number of the sender and automatically reply with a custom response which is easily changed from time to time in the system Eri Respondents will be added to the database and positioned as potential outstanding leads that need to be followed up 3 aa _ lt C i a Manage Analyze Manage and edit your existing promotions Analyze your promotions and see trends Step2 Enter the Keyword for the SMS Tagline Click Next to proceed to the next screen For this purpose we will en
27. user regardless of constraints Constraints Reply Message e E e a a p E TI o e o a p E TI oo mo os a p E a a A a m E KEN EIS ENS E Once you have defined the constraints click on Next Step6 Now compose an Auto Reply message that will be automatically send to applicants that meet the qualifying criteria Once completed click Next amp sms internet Signal 61 Outstanding Items Queue 0 4 12 RB 5 Sent 2 j Cancelled Set up Automated Report Reply Compose Reply Message For Reports A Steps Simple User Guide Message Service Name OURAN Template Fields Cell Number M gt Reply Message i CELL NUMBER your job application has been successful Finish lease send your CV for review at cv jobsearch com We will send you rther info accordingly Message 1 SMS 155 Character s mau rrm es ETA Please note that you can create a second Auto Reply service that will notify clients that have not met the minimum requirements Follow the same steps as above and specify the necessary constraints accordingly 3 Create an SMS Promotion with specific keyword and place the tagline with company information on various advertisement materials Now let s create an SMS Promotion that will enable applicants to TEXT a specific keyword Coretalk will automatically reply
28. w WN City Johannesburg Pastal Code EEG ontact Ho MEE e mail joresoap com Educator Lend of Education Caplan Work Experience Years of Experiences T Specify Work Tietwork Admin Solhware deerlop iret Experience Ponti Position Applied tor IT Managet d Ptease Mi in all the required Information lake rote of ihe Reference rami Submit powered by Cork Viet un at ns Once all the necessary information is filled in the applicant clicks on Submit to submit the report A reference number is also provided once the report is submitted 7 Coretalk receives the form and intelligently filters the results Shortly after submitting the form the report is received in Coretalk where the background screening process occurs as per the specified criteria Signal 51 Queue 0 Sent 5 2 1 w 1 0 1 Cancelled 0 Outstanding Items D You have new messages 1 Report Message s View Close 2 Not forwarding messages to 8 Applicants that meet the minimum criteria are automatically sent a TEXT message requesting them to email their CV whilst applicants that don t meet the requirements are fairly notified 9 All applications and potential candidate forms are captured in the system including their mobile numbers for future use and analysis Alternatively they are exported to a third party database for higher end requirements Coretalk automatically keeps record of the Signal 61 cain
29. you via SMS whether the application has been successful or not Once finished typing the Auto Reply message click Next to proceed Step4 On the next screen you can configure CoreTalk to allocate the received entries for this SMS promotion to a particular group You may either select the group that exists in your database or Create a New Group Select Create a New Group and name it according to the requirement and Save the changes The newly created group will be automatically displayed Please note that you may ignore the group allocation if not required SMS internet Signal 54 Outstanding Items Queue 0 z y D1 U 0 Sent Cancelled Cancel Bow too gt Dy Step5 Final step is to save the SMS promo that you have just created Give the SMS Promo a Name and click on Save to finalize the process Save Your Promo Enter a name and save the promotion Promo Name JOB APPLICATIONS i Save That s it you have created a Standard Keyword SMS promo Next step would be to insert the SMS tagline information on a strategic place on your website 4 Applicants TEXT the keyword if interested making it simple and convenient to apply Example of the newly created SMS tagline for Job Applications on a website and how applicants TEXT the keyword to apply Applicants sms Careers24 the word APPLY to 083 999 7788 Home Upload Your CV Create Email Alerts Recruiters A Z About Us
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