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32 Channel 1U User Manual

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1. F Network Monitor Driver a Urinstal Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Description v Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP All Series 32 Channel 2E1 VoIP 1U Gateway User Guide v3 EuroTech COMMUNICATION Appendices Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise vou need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 Subnet mask 255 Default gateway 192 Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 182 168 Altemate DNS server 7 Inthe Internet Protocol TCP IP Properties window select Use the following IP Address 8 Inthe IP Address field enter 10 16 2 244 This is the new IP address of the PC The Subnet Mask is filed automatically 9 Click OK 10 Close the Local Area Connection window gt Toconnect through an IP Switch 1 Connect a net cable from the Gateway
2. 7 Click Synchronize In SIMs the following list appears SIMs ISIM Porperties Server 192 168 0 39 Card Card5 SIM SIM10 ICC 899720202100246137ff IMSI 942502021002461309 gt 2 192 168 0 39 IMEI Desc BCCH Cell ID Net ID Connected Connected IP Connected Port Last Recharge Day Last Recharge Month Last Recharge GW Current Balance 10000 Call Count Calls Fail Profile All of the SIMs from the SIM Servers are displayed P To define the general settings of the SIM Server 1 Onthe Main Toolbar click Virtual SIM 2 Select the General tab 4 General SimServers General Settings Profile Test Calls i Test SMS Voucher SIM Recharge amp General Settings Monitor SIM Server 10 16 2 245 vi gt J Cellular IP Settings 4 vor IP Address 10 16 2 245 SPS iid IP Address 2 W H23 EP 4 ison C VPN Enable 7 3 PRH VPN IP Address M3 PRIZ Description EXT SS E an Port 2009 SIM Port 2008 Init Cur Balance SIM Load Type 100 Max balance VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide Euro Advanced Configuration 3 Configure the following parameters as needed gt gt gt gt gt gt IP Address The IP Address of the SIM Server IP Address2 The secondary IP Address See Using the Secondary IP on page 42 Description Define a name for the SIM Server
3. 8 Click Save gt Tomake incoming calls to the cellular ports 1 Onthe Main Toolbar click Advanced 2 Select the Test Call tab 3 Select the ports to call from by clicking the Active box next to the port in the Cellular Ports 4 In Call Numbers enter the ports SIM numbers 5 Inthe Call Timers define the parameters for the calls 6 Click Save 7 Press Start gt To Stop making calls 1 On the Main Toolbar click Advanced 2 Select the Test Call tab 3 Press Stop 4 9 4 SOURCE ROUTING Using the Source Routing feature you can direct calls according to their calling number or IP address from where the call originated rather than the destination of the calls i e the prefix of the dialed number Note When the Source Routing is enabled all the settings in the prefixes window are irrelevant and the Gateway stops routing calls according to prefixes Source Routing functions as follows A call comes from any cellular port or VoIP When the calling number is in the range of defined numbers or IP addresses the Gateway routes the call to the port that is defined for this range If more than one port is defined the Gateway divides the calls between the ports If there are no available ports the Gateway declines the call and you will hear a busy tone Note When using Source Routing by IP the Gateway only routes SIP calls gt To configure Source Routing 1 Onthe Main Toolbar click Advanced VolP AlI Series 32
4. E Balance Reply USSD Active SMS Not Active Value Format SIM is 0 9 0 9 Synchronize with Current Balance 1 Currency Units Multiplier 1 VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 46 EuroTech COMMUNICATION Advanced Configuration The Current Balance will be updated every 10 calls with the balance from the network including the numbers after the decimal point In the example above the balance was 150 25 euro the Current Balance will show as 15025 Note The Current Balance is a whole number without fractions When the SIM is registered in any port you can check the balance by profile The SIM Server saves Current Balance updated by the last balance check of each SIM gt To monitor the balance of all SIMs 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronize 4 Select the SIM Balance tab 5 Click next to a Card The Current Balance for all SIMs in the card are displayed The SIM balance can be recharged using the following procedure There are two methods of recharging the balance gt Manually Using the USSD Managment screen See Balance Check on page 53 gt Automatically Using the profile the Gateway recharges the balance automatically at defined times gt Torecharge the SIM balance automatically by profile 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Profile select a profil
5. Port The port to access the SIM Server 2009 SIM Port The port to access the SIMs data 2008 Initial Current Balance The Current Balance of a new SIM is set to this amount 4 Click Save 4 7 3 DEFINING SIM SETTINGS The SIM Servers Setting list displays all of the SIMs in the SIM Server The list is arranged according SIM Server cards and the SIMs from 1 to 32 according to their location on the card Only cards and SIMs that are in the SIM Server appear in the list The settings you define here are saved in the SIM Server and applied when the SIM is registered in the cellular network and begins to work gt To define SIM settings 1 In SIM Servers click the arrow sign next to the card The card s SIMs are displayed VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide Bo Advanced Configuration 2 From the SIMs list click the sign next to the SIM you want to define Sim Servers SIMs General Settings Profile Voucher SIM Porperties Test Calls Test SMS SIM Balance Server 192 168 0 250 Card1 SIM2 4 192 168 0 250 ICC 89902860356389782513 48 CE IMSI 286035610305142 SIM2 IMEI 12345678901241 EB sims EB sims SVN EJ sms Desc EJ sive Connected No E Connected IP 192 168 1 210 EB sive EB sma Connected Port 1370 EB SIM10 Last Recharge Day EJ Last Recharge Month EP sw Last Recharge GW E sms EJ SIM14 Current Balance 600 EB sms Call Count LE S
6. Source Routing on page 56 Callback on page 58 BCCH Configuration on page 58 Sending and Receiving SMS on page 60 v v v v cv v v 4 9 1 BALANCE CHECK Using the USSD Management tab you can check the balance of one or all the registered SIMs and you can recharge the balance of the SIMs To check the SIM balance of a SIM 1 On the Main Toolbar click Cellular 2 Select the USSD Management tab The following window appears VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 59 gn Lu F Y l Advanced Configuration General Recharge SIM Blocking Options SMS Management USSD Management Grouping Sent messages Del Port Time Text port1 Mon Mar 10 15 05 41 GMT 200 2014 111 Inbox Del Port Time Text portt Mon Mar 10 15 05 45 GMT 200 2014 Your balance 4 94 Nis Main balance Details Port Port 1 x USSD Command 111 ER Send Clear Send To All Ports 3 4 5 In Port Select the SIM port In the USSD Command enter the balance request command Click Send The Sent Messages will show the balance check command that was sent The Inbox will show the reply from the network To check the SIM balance of all the SIMs 1 2 3 4 On the Main Toolbar click Cellular Select the USSD Management tab In the USSD Command enter the balance request command Click Send to All Ports The Sent Messages will show the balance check commands that were sent The Inbox will show the replies from the n
7. Recharge Value The Recharge Value is the number of units to recharge the Current Balance At the Top Up Day the Current Balance will be set with the Recharge Value amount By default the Top Up Day is set to 0 the Current Balance will not be recharged 4 7 4 3 USING THE SECONDARY IP If the SIM Server is working with a private IP address behind NAT and the Gateway accesses the SIM Server from the public IP you need to configure the secondary IP so the Gateway can contact the SIM Server VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 42 Advanced Configuration gt To configure the Secondary IP 1 Onthe Main Toolbar click Virtual SIM 2 Click Synchronize 3 Select the General tab 4 In the SIM Server list select the SIM Server you want to add a secondary IP 5 In IP Address2 enter the external IP address of the SIM Server 6 Click Save Setting 7 Onthe Main Toolbar click Cellular 8 From the ports list select a port 9 Enable the Secondary IP in the Time Table 10 Assign the SIM to work in the Gateway See Defining a SIM to Work by Time Table on page 39 or Defining a SIM to Work by Call Duration on page 40 Note Do not forget to configure the NAT of your LAN to forward ports 2008 and 2009 to the SIM Server IP address 4 7 5 BLOCKING SIMS The VoIP ALL has a SIM blocking feature to decrease the number of unsuccessful calls from a SIM When the SIM is marked Blocked in the SIM Server it is
8. eurotech IP Restriction SIP Settings External Sip Registration Name IP Port User Secret Register Status 192 168 0 199 5060 nn 1234 v Regist v Add Host B Remove Host Register Hosts 9 Once the host is registered you can define a prefix for the external SIP Server See Call Handling on page 27 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 31 Advanced Configuration The following is an example of how to call from a mobile phone through the Gateway to an extension in the IP PBX 1 Onthe Main Toolbar click Cellular 2 Fromthe Sip Clients select the Host 3 Configure the prefix of the host to the prefix of the PBX extensions i e if all the PBX extensions start with the digit 1 then the prefix of the host will be 1 4 In Remove Prefix enter O 5 Dial the number of the SIM card in port 1 You should hear a dial tone 6 Dial the PBX extension number The Gateway recognizes the prefix of the Host i e 1 and the call is routed to the IP PBX 4 6 1 1 AUTOMATIC ROUTING CALLS FROM CELLULAR TO AN IP PBX This section describes how to configure the cellular ports to automatically route incoming calls to an IP PBX To route incoming calls to an IP PBX there are 3 steps Step 1 adding a new Host Add a new host in the Hosts table See To add a Host in page 31 Step 2 Set a prefix to the new Host Enter in the host prefix table the number to call in the IP PBX See To Man
9. Channel 2E1 VoIP 1U Gateway User Guide 56 EuroTech COMMUNICATION Advanced Configuration 2 Select the Source Routing tab 3 In Ports Control select one of the following routing modes gt ByNumber The port to send out the call will be selected by the caller number gt By IP The port to send out the call will be selected by the caller IP 4 In the Ports Control table configure the following parameters in an empty row If there is not an empty row in the table click Add Row at the bottom of the window gt Start the beginning of the range for the routed calls gt Stop the end of the range for the routed calls 5 Select the ports to route the calls by clicking the check boxes in the row 6 Click the Active check box to enable the routing 7 Click Save Example of selecting the port to call out by the calling number 1 The Source Routing is set Test Call Source Routing IVR M N P Ports Control By Number kel Start End Part 1 Port 2 Port 3 Port 4 100 200 v E 7 ia 200 300 v m 2 This call come to the gateway Via SIP 2 0 UDP 192 168 0 15 22852 branch z9hG4bK d87543 9d4630268976cd37 1 d87543 rport Max Forwards 70 Contact lt sip 101 192 168 0 15 22852 gt To 0525555555 sip 0525555555 2192 168 0 3 From 101 lt sip 101 192 168 0 3 gt tag a9537247 Call ID 15270e5227206e44MGFhNmExYzg4MzY5Nzk1NmQwYmMyMmUxZmM5MTRmMTC CSeq 1 I
10. Note Parameters MCC and MNC must be defined together PIN Code The PIN Code for the SIM when it is PIN Code protected The PIN code is a 4 digit number CLIR Show or hide the SIM number in calls to the cellular The options are By Network Uses the cellular network setting Hide Hides the caller ID when the cellular network support is sending private calls Show Shows the caller ID VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 37 5 Advanced Configuration SMSC Number The number of the SMS service Leave empty to use the SIM default SMSC number BCCH Locking the port with the SIM on a specific BCCH For details see BCCH Configuration on page 58 SIM Prepaid Reading and charging the balance of prepaid SIM cards You can configure this parameter to automatically request the balance and recharge the SIM Balance Setup the format of the balance request messages and the time to Request activate it For details see Setting the Auto balance Check on page 44 Current Balance Setup the format of the balance answer Answer Balance Setup the format of the balance recharge message and the time to Recharge activate it For details see Setting the Auto balance Recharge on page 47 Call Duration Setup the Call Duration parameters For details see Defining the SIM to work by Call Duration on page 41 Top Up Day Setupthe day to recharge the Current Balance with the Recharge Value amoun
11. gt SIP User ID the VoIP Num of the user gt Authentication Password the Password of the user 11 Save the registration settings 12 Register with the new account 13 In the VoIP ALL software on the Main Toolbar click VoIP 14 Select the SIP Status tab If the SIP phone is registered it will appear in the SIP Users list 4 3 USERS LIST The User list is a list of SIP authenticated users This allows the system administrator to define which users have access to special features gt Toadda new user to the list 1 Onthe Main Toolbar Click General Settings 2 Select Users 3 Inthe fields below the User list define the following parameters gt First Name gt Last Name gt VoIP Number user name gt GSM Number PSTN Number not relevant By default 0 gt Capabilities Which special features the user can access By default 0 gt Password The SIP authentication password 4 Click Insert gt To update a user 1 Onthe Main Toolbar Click General Settings 2 Select Users 3 Locate the user on the User list VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 26 Eu roTech cn E E Advanced Configuration 4 Update the user number value information as needed 5 Click Update at the end of the user s row 6 Click Yes to confirm the update gt To delete a user 1 On the Main Toolbar Click General Settings 2 Select Users 3 Locate the user on the User details list 4 Click Delet
12. in the local currency to be in this format To identify the balance in the answer string you must set the string that appears before the balance with the number format in Parse String The number format options are gt 0 9 0 9 for number in format Number Number for example 150 25 balance 15025 gt 0 9 0 9 for number in format Number Number for example 150 25 balance 15025 0 9 for number in format of only Number for example 150 balance 150 When defined as 1 enabled the answer updates the Current Balance The answer is multiplied by the number defined in this parameter The Current Balance is updated with the multiplied answer This converts the currency amounts to defined unit amounts For example If 1 5 billing intervals and 1 billing intervals 1 unit define the multiplier as 5 then an answer of 2 will equal 10 units calls with the SIM real balance from cellular network using USSD command 1 The Balance Request is set as follows Prepaid SIM E Balance Request Type Message Send Request Activation Threshold Active USSD 1012 By Calls 10 2 Check the balance of the SIM See To check the SIM balance manually on page 46 3 Ifthe balance answer is The balance of the SIM is 150 25 euro the balance of the SIM is 150 25 euro In this case the Parse String should be set to SIM is 0 9 X 0 9 4 The Balance Reply is set as follows
13. remove 2 Press gently on the SIM until you hear a click 3 Pull the SIM from the socket completely Important Do not leave the SIM half way in or out This will disable the port from loading SIMs from the SIM Server 2 3 3 CONNECTING CABLES On back panel master card connect the following gt LAN cable The LAN cable is used to connect the system to the internet network white gt E1andE2ISDN cross cables red gt Power Supply Cable Connect the power supply cable from your 110 240V 50 60Hz power outlet to the VoIP2ALL Gateway power connector adapter USBCOM Cable The COM connection is not essential for day to day use VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide f Eu roTech Installation and Setup COMMUNICATION On the front panel gt Antennas Connect antenna cable for each cellular card Position the antennas at least 40 centimeters apart and more than 1 5 meters from the Gateway 2 4 SOFTWARE INSTALLATION Configuration is performed on an auxiliary computer by WEB GUI gt Tousethe WEB GUI Management 1 After power on of the unit wait 3 5 minutes and then follow the next steps 2 Open Google chrome or Internet explorer 3 Input the gateway IP address i e 10 16 2 245 default address of the gateway 4 Ifthe screen does not show recheck your IP address settings VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 8 EuroTech COMMUNICATION Basi
14. will be blocked You will not be able to call from that SIP or to register the SIP gt To restrict the SIP IP address range 1 Onthe Main Toolbar click VoIP 2 Select SIP Server 3 Select the IP Restrictions tab A window appears with two restrictions tables gt Enable IPs gt Deny IPs 4 Define the SIP IP Address range according to the following rules gt Enable IPs and Deny IPs are not defined All IPs are allowed gt Only Enable IPs is defined The IPs in the defined range are allowed and all other IPs are denied Only Deny IPs is defined The IPs in the defined range are denied and all other IPs are allowed Enable IPs and Deny IPs is defined The IPs in the Enable IPs range are all allowed with the exception of the IPs in the Deny IPs range Note The table is for a range of addresses If you need to block only one IP define the start and the end of the range to the same IP address 5 Click Save 4 6 CELLULAR INCOMING CALL CONFIGURATIONS This section describes how to send calls to SIP There are two options gt Sending calls to an IP PBX or SIP Server VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 30 Advanced Configuration gt Sending calls to a SIP phone that is registered in the internal SIP Server 4 6 1 CALLING TO AN IP PBX To call from the Gateway to IP PBX or any SIP Server you have two options gt sending the call with registration gt sending the ca
15. 13 If the call is not displayed on the monitor gt Change the prefix of this port to and retry gt Ifthe call is accepted but not connected reconfigure the port prefix and retry If the call is still not displayed check that this prefix is not assigned to another port i e VoIP H323 and Host If so reconfigure that port s prefix so it does not conflict and retry If the call is still not displayed check that the ports are forwarded to the Gateway specifically port 5060 to 7066 If the call is connected but there is no audio gt Check that the ports are forwarded to the Gateway specifically port 5060 to 7066 gt Check the audio directly with a SIP phone by bypassing the IP PBX Testing a port with a VoIP phone Perform the following test to ensure that your audio is functional by bypassing the public IP gt To register a VoIP phone in the Gateway 1 Open the VoIP phone configuration 2 Configure the VoIP phone according to the following parameters gt The SIP Server IP Address the IP address of the Gateway gt The User ID optional the defined user name for this SIP client gt The Authentication Password optional the defined password for this SIP client 3 Save the configuration settings gt To call from your VoIP phone through the Gateway to cellular network 1 In the port you wish to use configure the prefix to See Prefix Configuration Call Handling on page 13 2 Dial the num
16. 2 5 88 D x5 Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 182 158 0 LA Altemate DNS server VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide EuroTech COMMUNICATION Appendices 7 Click Advanced Advanced TCP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask 192 168 0 15 255 255 255 0 10 16 2244 255 0 0 0 Default gateways Gateway Metric 192 168 0 1 Automatic v Automatic metric Interface metric 8 In IP Addresses click Add 9 In the window that appears enter 10 16 2 244 This adds a new IP address to the PC The Subnet Mask is filed automatically 10 Click Add 11 Click OK 12 In the Internet Protocols window click OK 13 Close the Local Area Connection window VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide uH Appendices APPENDIX D E1 1 amp E1 2 DIPSWITCH SETTINGS OPTIONAL In Gateway that has E1 interface PRI1 and PRI2 are set by default to work in TE mode In this settings you can connect the gateway E1 1 and E1 2 to an E1 card in PBX or PRI gateway that work in NT mode with a regular ISDN cable To connect the gateway to E1 card that is also working in TE mode use cross cable gt Dipswitch configurations Each E1 card has Dipswitchs that determain the ISDN hardware settings On the lef
17. CH32 PRI 2 Layer1 Layer CH1 CH2 CH3 CH4 CH5 CHB CH CH8 CH9 CH10CH11CH12CH13CH14CH15CH16 o o o o o o o o o oao oao oao 0 9 9 ICH17CH18CH19CH20CH21CH22CH23CH24CH25CH26CH27CH28CH28CH30CH31CH32 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 66 EuroTech COMMUNICATION Ap pen dices 6 APPENDICES This section includes the following appendices Appendix A Working with COM Port on page 67 Appendix B Sending USSD Unstructured Supplementary Service Data commands in the DEBUG screen on page 71 gt Appendix C PC to Gateway Direct LAN Access on page 72 Appendix D E1 1 amp E1 2 dipswitch settings on page 78 gt Appendix E Compatibilty with VoIP2ALL management Software on page 79 APPENDIX A WORKING WITH COM PORT The Com Port connection gives you direct access to the Gateway processor The primary use is to see the IP address in the Gateway This can help when the user has forgotten the address Com Port is generally used for debugging and support related issues gt To connect the COM Port 1 Power off the Gateway 2 Connect the USB COM Cable from the Gateway to the PC USB 3 Power on the Gateway The PC will recognize the USB as new hardware and will ask you to install the driver 4 Downlod the USB driver from our website at http www eurotech communication com images Sectionsm pages files 3 1382961375 zip 5 Extract the zip file 6 Select to install the driver f
18. Code gt BSIC Basic Station Identity Code gt BCCH Broadcast Control Channel gt RSSI Receiver Signal Strength You can close the BCCH Control window by clicking on the X button VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 1 2 3 4 Advanced Configuration To configure the Local SIM BCCH On the Main Toolbar click Cellular From the ports list select a port to configure Select the Local SIM tab In the Local SIM parameters list define the following Note To work with the BCCH timer the BCCH parameter must be undefined BCCH The BCCH you want the SIM to lock on When this parameter is undefined the SIM works in Auto mode and locks on to the BCCH with the highest reception level gt BCCH timer When defined the BCCH is rotated according to this amount of time gt BCCHrssi When rotating the BCCH the port randomly chooses only BCCH with a higher reception level than the rssi definition Note If the BCCH rssi is defined below 100 db the SIM may not be able to register 5 6 gt 1 2 3 4 5 6 7 Click Save Local SIM To apply the changes reset the port To configure the SIM Server BCCH On the Main Toolbar click Virtual SIM Select the SIM Servers tab Click Synchronize Select the Profile tab In Servers Profile Selection select a profile you want to configure In the Servers Profiles table click next to the BCCH parameter In Channel Sel
19. Euro VOIP ALL GATEWAY User Guide 32ch 32 SIM 2E1 VoIP 1U Unibox Version 3C10 3P Furo Contents CONTENTS 1 INTRODUCTION TO THE VOIP ALL GATEWAY e scere eene eene nennen ntn tn nass se esser ea tanen 3 1 1 The VoIP ALL Gateway Solution Overview nennen 3 1 2 About this Manual oiii deett te eoe edes decet ev vete ee aie naa 3 1 3 MEEMUIM OIG BY tc E EM 4 2 INSTALLATION AND SETUP 5c356c eser uro Co craC eu pF kk wee ka Spo Os ts ERTR FE Ce c Tb cuu ss YR URL Ee E epE SER EY Na RE Ce E prae Eo KS 5 2 1 Installation Overview Getting Started sseessssseseeeenennnennenenens 5 2 2 Check the Package ltems esses eene nennen nnne nnne nnne nennen 5 2 3 Hardware Installation sees eene enne enne enne nnns nennen enne 5 2 3 1 Hardware Tad P 5 2 3 2 Tee Ail o stele stveacheetadater svesetheecaedtden A aare 6 2 3 3 CONNECTING Cables ett enata t e tos eee a t sees 7 2 4 Software Installation cote ace oeste eoim texte tate deed repetat 8 3 BASIC SYSTEM SETUP BASIC OPERATIONS ccsssssssssscsceccccsnscssssessecsecseacssssesseceseseansnssess 9 3 1 Connecting to the Gateway cierre deterret Ier ererres ete voee evo da ea Ek ea 9 3 2 Setting the Clock s sc E 10 3 3 Changing the Gateway s IP Address csssscccccscsssessnaeceseeeseesesneaeeeeeeeseeseaeaeeeeeess 10 3 4 Basic Configuration eee En ee he
20. H Alarm Monitor Call Count amp Status SIM SIM ready 1 SIM ready 1 SIM ready 2 SIM ABSENCE SIM ABSEHCE SIM ABSEHCE SIM ABSENCE SIM ABSEHCE Call Num The following information appears The color indicators VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide ASR 33 3396 Call Status ACD 0 5 IMEI 359104010410993 012345678912341 359104010410345 359104010410345 123456789022221 3591040104351 359104010435078 359104010435110 123456789012347 123456789012347 359104010447867 359104010443239 353852012651979 62 Sig DBM T4 69 111 101 111 111 111 111 111 111 111 Monitoring Calls SIM id 425020414143934 425020210524659 425020210524683 Net 42502 42502 42502 5 Update BCCH 535 2212 609 1DF8 609 1DF8 609 1DF8 9 0 609 1DF8 9 0 9 0 9 0 9 0 9 0 9 0 9 0 Get BCCH Details Get Get Get Get Get Get Get Get Get Get Get Get Get Re lt EuroTech COMMUNICATION Monitoring Calls gt Red indicates there is no connection to the SIM gt Yellow indicates there is no SIM registering in the port gt Green indicates there is a SIM registering in the port Port the number of port Status NET The SIM is Registered to Network or unregistered Status SIM The SIM is Ready or Absent Call Num the number calling Call Statu
21. IM16 Calls Fail D SIM17 CB Profile test Index Q v EB sms LB SM9 Test Call Profile test Index 0 v EB SIM20 Test SMS Profile test Index 0 Y EJ cm2 Black cause Unblocked EB 22 Block Clear Clear Statistic EB s In the table the following SIM information appears gt gt gt ICC The International Code Council number of the SIM IMSI The International Mobile Subscriber Identity number of the SIM IMEI closed by default Connected The status of the SIM The status show 1 if the SIM is currently in use by the Gateway with the IP address shown in Connected IP Connected IP The IP address of the Gateway that is using the SIM Connected Port The port in the Gateway the SIM Server is connected to Call Count The amount of calls this SIM made last time he was connected Call failed The amount of consecutive failed calls this SIM made last time he was connected Call Count The total number of calls executed Call Fail The number of calls that failed Blocked Cause Indicates if the SIM is blocked and what is the block cause See Blocking SIMs on page 43 3 Configure the following SIM parameters as needed gt gt Desc Enter a name for this SIM Current Balance The total amount of units to be used in Call Duration mode VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 36 Euro Advanced Configuration Recharge Value The number of units to recharge t
22. ING A SIM TO WORK BY TIME TABLE gt To define a Time Table 1 Onthe Main Toolbar click Cellular 2 In the ports list select General 3 In SIM Registration Mode select All SIM work by time table 4 select a port from the ports list 5 From the SIM List select a SIM 6 In Type select the type of schedule you want to define from the following options gt Monthly The table will show all the days of the month Weekly The table will show all the days of the week 7 In Swapping Type select one of the following options gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual Mode This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 In the Time Table define the hour and day for a SIM to register In the time slot you can see the information of the SIM in this format C1 S1 192 168 0 48 gt C1 the SIM Server card number in the SIM server gt 1 the SIM socket number in the car
23. IP 1U Gateway User Guide 19 Euro Advanced Configuration 6 Select the Local SIM tab The following window appears SIM Switching Calls Handling Local SIM White List SIMs SIM s details EB boca sm BCCH Control BCCH 0 Net ID 0 BCCH Timer sec 0 BCCH rssi 111 IMEI Desc empty PIN Code 111 CLIR By Network Y Billing And Statistic Current Balance Units Primary bill int sec Primary Cost per Bill int Units Primaty Iinteral Count SecondaryBill int sec Secondary Cost per Bill int Units Call Count Fiow Oo 0 0 0 0 o Call Fail Reset Statistics LI e Refresh B Save 7 Define the parameters as needed See the following table for parameters and their descriptions BCCH Lock the SIM on a specific BCCH When this parameter is empty the SIM locks on the best reception BCCH BCCH Timer This function rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi When using the BCCH Timer the BCCH parameter must be empty BCCH rssi The minimum reception for rotation VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 20 Advanced Configuration CALL DURATION PARAMETERS PARAMETER DESCRIPTION Current Balance The total number of units for the SIM A value greater than O must be defined Primary Bill Interval The interval of time in seconds for the beginning of the cal
24. LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected to the IP Switch 5 Click Properties VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide EuroTech COMMUNICATION Appendices 6 Select Internet Protocol TCP IP and click Properties 4 Local Area Connection Properties Connect using HB Realtek RTL8139 810x Family Fast E This connection uses the following items F AEGIS Protocol IEEE 802 1 v3 7 5 0 F Network Monitor Driver a Urinstal Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Description v Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 73 EuroTech jore COMMUNICATION Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol TCP IP Properties You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings C Obtain an IP address automatically Use the following IP address IP address 192 158 9 AG Subnet mask POS eo SED I Default gateway 19
25. MMAND 2 USSD terminated by network COMMAND 4 Operation not supported gt Message is the USSD reply message Example Here is example of sending the USSD command to check the balance of the SIM in port 1 gt The command sent from debug C_USD11 1 101 gt Reply from the Gateway that the command sent OK OK 11 gt The USSD command reply from network A_USD11 2 Your balance is 24 69 15 APPENDIX C PC TO GATEWAY DIRECT LAN ACCESS The Gateway has a default IP of 10 16 2 245 If your PC s IP is in a different Subnet you must define an IP in the same Subnet which enables you to connect to the Gateway with the PC software and define the permanent IP There are two options to connect to the Gateway gt Connecting directly with a TCP IP Cross Cable gt Connecting through an IP Switch gt To connect using a TCP IP Cross Cable 1 Connect a TCP IP Cross Cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections A Select the network card in which the PC is connected to the Gateway 5 Click Properties VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 2 EuroTech COMMUNICATION Appendices 6 Select Internet Protocol TCP IP and click Properties 4 Local Area Connection Properties Connect using HB Realtek RTL8139 810x Family Fast E This connection uses the following items F AEGIS Protocol IEEE 802 1 v3 7 5 0
26. NVITE 3 The calling number is 101 The call will be called out from port 1 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 5d EuroTech COMMUNICATION Advanced Configuration Using the Callback feature you can configure the Gateway to call a user back and bill the call to the Gateway SIM gt To configure Callback 1 Onthe Main Toolbar click General Settings 2 Select the Users tab 3 Inthe Users list locate the user you want to work in Callback mode 4 Inthe Capabilities parameter for the selected user enter 8 to enable the Callback Note The Gateway makes a callback to the user s cellular number Verify that the prefix of this number is defined in the prefix table and the Remove Prefix box is 0 5 Click Update 6 You will be asked Are you sure Answer YES to continue gt To use Callback 1 Call the Gateway from the user s cellular number The Gateway recognizes the caller as working in Callback mode and rejects the call The Gateway then calls the you back and you hear a dial tone to make a call 2 Dial the number of the SIP client you want to call The call is billed to the Gateway s SIM Using the BCCH feature you can lock a SIM to use a specific BCCH or rotate the BCCH the SIM is using You can configure the BCCH lock for gt Local SIM gt SIM Server gt To monitor the BCCH cells 1 Onthe Main Toolbar click Monitor VoIP2All Series 32 Channel 2E1
27. P clients A SIP client can be a gt VoIP phone gt External SIP Server VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 24 Advanced Configuration gt IP PBX Softswitch The internal SIP Server can work with or without authentication When working with authentication the SIP account must be entered into the Users list gt To configure the SIP Server 1 On the Main Toolbar click VoIP 2 Select the SIP Server 3 Select the SIP Settings tab 4 Inthe Internal SIP Settings section of the window define the following parameters gt SIP Port The TCP port of the SIP Server The default is 5060 gt RTP Start Port The first port in the RTP port range The default is 5066 Note The SIP amp RTP ports can be from 5060 to 32768 The gateway uses for the RTP a range of 2000 ports from the RTP Start Port gt RFC2833 Payload Type The type of payload to be used by the SIP The default is 101 gt Codec 1 Codec 4 The priority of the Codec which the SIP Server uses when making outgoing VoIP calls Note the Codec for the incoming calls from SIP is determined by the SIP that sends the calls to the Gateway If no requested Codec is available it will be selected by the Codec Priority gt Authentication When enabled a user name and password is required to register the VoIP ALL in the internal SIP Server gt Realm The name of the SIP Server realm of operation 5 Click Save gt To reg
28. SIM The 32 channel 2E1 VoIP can work simultaneously to provide both ISDN amp GSM and VolP calls ISDN PRI 1 PBX PSTN PBX PSTN ISDN PRI 2 SMS CERTE T am mj I iss A d PC Management dili gt a ern lt aiii porama a PP Phone IP PBX EN M zs Softswitch IP Phone 1 2 ABOUT THIS MANUAL This manual is for use with the 32 channel 2E1 VoIP 1U Gateway Our VoIP stand alone unit product range is gt 2ch For SOHO and SMB S VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 3 gt gt gt EuroTech COMMUNICATION Introduction to the VoIP ALL Gateway Ach corporate 8ch enterprise 16ch 24 32ch Enterprise and heavy duty traffic All of the above units are compatible for use in our SIM Server System 1 3 TERMINOLOGY The following is a list of important terms used in this guide and their definitions gt gt gt ww v v v v v cw v Gateway A VoIP ALL unit with cellular ports SIM SIM card or chip SIM Server A VoIP ALL series unit with a SIM Server program containing SIM cards and no cellular cards Internal SIM Server A SIM Server program that runs on a Gateway allowing access to SIM cards in the Gateway External SIM Server A SIM Server program that runs on an external SIM Server or another Gateway allowing access to SIM cards in the external SIM Server Master card A card that controls the operation of the VoIP ALL
29. VoIP 1U Gateway User Guide EuroTech COMMUNICATION Advanced Configuration 2 Click GET The following table appears 4 General Monitor Alarm Monitor amp General Settings Montor Call Count 7 ASR 28 57 ACD 0 5 update 4 Cellular Call Num Call Status MEI Sig SIM id BCCH GetBCCH Refresh BCCH1 osm DEM Details Fe GSM2 359104010410998 73 le 535 2212 Baie 2 012345678944443 68 bs 609 1DF8 EEF GSM4 WD osws DISCONNE 012345678977773 75 425020210524683 609 1DF8 Bafrash i 3 359104010410345 76 42502 609 1DF8 zones Mesue 123456789022221 111 00000 0 0 Refresh osve 359104010435144 101 42502 535 2212 W osmo j Retresh esu 359104010435078 111 90000 0 Refresh W eswi2 Bi coms 359104010435110 111 00000 00 Ratiash W csm 123456789012347 A11 00000 _ Refresh al J vem am woe mm M esutz 359104010447867 111 00000 Refresh E a a i W esu 353852012651979 111 00000 S M csm M3 csm22 You will see the surrounding antennas available for that port BCCH Details Port 3 X MMC MNC LAC BSIC Cell ID BCCH RSSI 42502 2B03 49 2212 535 78 42502 2B03 52 2211 601 87 42502 2503 0 1DF9 587 67 42502 2503 0 C4F 598 88 42502 2B03 47 C50 588 98 42502 2503 55 CSA 607 96 e Refresh L Each row displays the following information gt LAC Location Area Code gt CI Cell ID gt MCC Mobile Country
30. When making a call shorter than 1 interval you will be charged the entire interval cost You must define the cost and time duration of the intervals Calculations are as follows See the parameters in the figure above gt Atthe beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval is defined in Primary Cost per billing interval gt This Primary bill interval is repeated according to the number of times defined in Primary Interval Count gt The rest of the call uses the Secondary Bill Interval For example For a call of 1 minute and 59 seconds the unit calculations are gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Count for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 secs Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 40 Advanced Configuration Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated O
31. a call with a message Note Setting the Detect Connect Before sec higher than 6 seconds may result in regular calls being disconnected 5 In the Block after Consecutive Detections enter the number of consecutive network messages detections before the SIM is blocked Note Only SIM Server SIM that work in Call Duration mode will be blocked 6 Press Save 4 9 3 PORT TEST CALLS The Test Call feature randomly generates calls from the cellular ports to predefined destinations You can use this feature to test incoming calls to the cellular ports gt To setup the Test Call 1 Onthe Main Toolbar click Advanced 2 Select the Test Call tab 3 Select the ports to call by clicking the Active box next to the port in the Cellular Ports 4 In Call Numbers enter the list of numbers to call from the selected ports 5 Inthe Call Timers define the following parameters for the calls gt Calls Duration The minimum and maximum length of the calls A call lasts a random amount of seconds within this range VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide Ba Euro Advanced Configuration gt Delay between Calls The minimum and maximum length of time between the calls The time between calls will be a random amount of seconds in this range gt Start Time The time to start the calls gt End Time The time to stop the calls 6 Click Save 7 To stop Test Calls Remove the check from the active box
32. age Call Prefixes in page 27 Step 3 Set the port to route incoming calls to the IP PBX number 1 From the Main Toolbar click Cellular 2 Select a port from the list on the left 3 Select the Call Handling tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select Destination Num 5 In Type select Fixed 6 In Num1 enter the number to call in the IP PBX 7 Click Save 4 6 2 CALLING TO A SIP PHONE Once you have registered the SIP phone see Basic Configuration on page 11 you send calls to that SIP phone Each SIP phone remains registered in the internal SIP Server for one hour gt The following is an example of how to call a SIP phone 1 Onthe Main Toolbar click VoIP 2 Select the SIP Clients Select the Call Handling tab VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 52 Advanced Configuration The default Prefix is 9 The default Remove Prefix is 1 3 Define the prefix according to your needs Note The VoIP prefix must be different than the cellular and Host ports prefix to avoid losing calls 4 Dial the number of the SIM card in port 1 You should hear a dial tone 5 Dial the VoIP prefix and the SIP phone number The call is routed to the SIP phone 4 7 CONFIGURING THE SIM SERVER The Gateway can connect to SIMs in external SIM Servers When the Gateway needs to register SIMs from the SIM Server it connects to the SIM Server with port 2008
33. and requests the data of the SIM The duration of the connection between the Gateway and the SIM Server is limited to the time that the Gateway is registered with a SIM from the SIM Server Limitations gt A Gateway can connect to the SIMs of 20 SIM Servers gt The SIM Server can connect to 100 Gateways gt The SIM Server can connect to 80 ports using 80 SIMs simultaneously When the SIM Server is operating behind a firewall ports 2008 and 2009 must be open The following sections describe how to perform advanced configurations on the SIM Server including w Connecting the GUI Management on page 33 Defining the General Settings on page 34 Defining SIM Settings on page 35 Assigning a SIM to Work in the Gateway on page 38 Blocking SIMs on page 43 Setting the Auto Balance Check on page 44 Monitoring the Balance of SIM on page 47 Setting the Auto Balance Recharge on page 47 Configuring Test Call Profile on page 49 Cw v v v v v v wv v Configuring Test SMS on page 50 4 7 1 CONNECTING THE GUI MANAGEMENT gt To connect the GUI Management to a SIM Server 1 Onthe Main Toolbar click Virtual Sim 2 Select the SIM Servers tab 3 Click Add Server VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 33 EuroTech COMMUNICATION Advanced Configuration Enter the IP address of the SIM you want to view The default port for a VoIP ALL SIM Server is 2009 Check the OnLine check box Click Save
34. andling tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select Destination Num 5 In Incoming Calls Destination in Type select one of the following options gt Fixed All incoming calls to this port are routed to one predefined number Num1 gt Priority All incoming calls to this port are routed to first number on the list If the number is busy no answer No Reply Timeout doesn t exist the call is routed to the next number on the list until there is an answer gt Cyclic The same as in Priority mode except that each call begins with the next number on the list 6 Click Save VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 29 EuroTech COMMUNICATION Advanced Configuration Note The Host port Destination Num is not active To automatically route the calls from the Host set up routing in the SIP port for both SIP and Hosts 4 5 CELLULAR OUTGOING CALL CONFIGURATIONS To receive calls from a SIP and sending the calls to the cellular There are two options gt Receiving calls from an IP PBX or SIP Server see SIP Configuration on page 13 gt Receiving calls from a SIP phone that is registered in the internal SIP Server see Configuring the Internal SIP Server on page 24 4 5 1 IP RESTRICTIONS You can define the range of SIP IP addresses which the Gateway is allowed to receive calls from When the IP address is restricted all the messages from that IP
35. arameters gt Consecutive failed Calls The Gateway blocks the SIM when the port has reached the defined number of consecutive failed calls gt SIM registration time limit SIM has not registered successfully within this time periods seconds Click Save To block a SIM manually On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronize Click the next to the Card In Block Options click Block Click Save Card The SIM is blocked when it is finished working i e either at the end of a defined Time Table or when the port is reset To unblock a SIM On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronize Click the next to the Card In Block Options click Clear Click Save The SIM is unblocked immediately Note You can view the blocked SIM in one list at the Status colom of the SIM Balance tab 4 7 6 SETTING THE AUTO BALANCE CHECK The SIM balance is the amount of money remaining on the SIM There are two methods of checking the balance gt gt gt 1 2 Manually Using the USSD Managment screen See Balance Check on page 53 Automatically Using the profile the Gateway checks the balance automatically at defined periods To check the SIM balance automatically by profile On the Main Toolbar click Virtual SIM Select the Profile tab VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 44 Advanced Config
36. ber of the mobile phone The call is routed to the mobile phone through the port 3 Check that the audio in the local network is functional If so then the Gateway is functional and the audio problem is caused because ports 5060 to 7066 are not accessible from the public IP Check your IP settings Testing a port with an ISDN From a PSTN Office phone attached to a PBX VoIP Gateway try to make a call to a defined cellular cell phone in the cellular network around you Troubleshooting In case of a failure verify the following gt The PRI is configured properly to your PBX VoIP gateway gt The connection is properly attached and not disconnected VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 17 EuroTech COMMUNICATION Basic System Setup The cable itself is not malfunctioning The cellular network signal is too low The cellular modules are not compatible with the mobile network around you ww v v v The SIM installed is not compatible with the Multi Cell system Note We are using SIM of 3V only 5V SIMs or other voltage will not work gt The SIM card used requires a pin code In case you still have errors to operate the system it is recommended to review the Getting Started chapter tasks and make sure you did follow the instructions properly 3 7 WHAT S NEXT After you have completed the installation and basic system setup you can choose to perform the following gt Advanced Confi
37. c System Setup 3 BASIC SYSTEM SETUP This section describes how to perform basic configurations and operations in the Gateway The Management application gives you access to all of the tasks you need to use VoIP ALL system The first tasks you need to perform are gt Connecting to the Gateway on page 9 gt Setting the Clock on page 10 gt Changing the Gateway s IP Address on page 10 3 1 CONNECTING TO THE GATEWAY gt To connect to the gateway 1 In Address bar of the Chrome enter the IP Address of the Gateway and press Enter The following window will apear vorP2all C 192 168 0 70 0gin html Welcome to VoIP2All Login Password ii 2 Enter the Login password of the Gateway The default password is admin and click Login Note If you can t remember the IP Address see Appendix A Working with COM Port on page 67 If the PC does not have an IP address in the same Subnet as the Gateway see Appendix C PC to Gateway Direct LAN Access on page 72 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 9 EuroTech COMMUNICATION Basic System Setup 3 2 SETTING THE CLOCK gt To set the clock 1 On the Main Toolbar click System settings 2 Click System settings tab 3 In Date define the required date 4 In Time define the local time 5 In Date Format select the format in which the date is displayed e g Day Month Year or Year Month Day 6 Click Save System Settin
38. cccesstececsenaeeecesaeeeeeeaeeeeeeaas 72 6 4 Appendix D E1 1 amp E1 2 Dipswitch Settings ccccccsssssscceeecessessseseeeesessssssaaees 78 6 5 Appendix E Copatibility with VoIP2ALL Management Software 79 VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide II EuroTech COMMUNICATION Introduction to the VoIP ALL Gateway 1 INTRODUCTION TO THE VOIP ALL GATEWAY The Eurotech Communication team is glad you have chosen to use the VoIP ALL Gateway We are confident that due to the quality of our product simplicity of use and excellent customer support the VoIP ALL Gateway will meet your communication needs The goal of our experienced team of engineers who develop and produce our products is to meet the growing demands of our customers in today s communications world We hope you enjoy using the VoIP2ALL Gateway and appreciate any comments you may have as we always strive to improve our products and personal service for all of our customers 1 1 THE VOIP ALL GATEWAY SOLUTION OVERVIEW The 32 Channel 2E1 VoIP 1U Gateway or 1U 32CH for short can connect VoIP calls to cellular networks GSMIISDN The VoIP ALL contains a SIP Server that can register up to 92 VoIP clients and connect each of these VoIP clients to the cellular network directly therefore completely bypassing the local landline telephone company The 2E1 VoIP has up to 32 SIM ports Each cellular port has one local
39. containing a DSP processor with a Linux based operating system Port ch A port is single channel that can send call s Cellular Card Slave card A card with cellular ports modules SIM Server Card A SIM Server card that has 32 SIM sockets which is located in a SIM Server or Gateway VoIP A protocol for transmitting voice calls on Ethernet networks SIP A protocol for registering VoIP clients and making VoIP calls SIP Server A virtual PBX that can register and connect SIP phones SIP Account A user name and password which is given to register a SIP phone SIP Registration The process of the initial connection of the SIP account to the SIP Server SIP Client A SIP phone that is registered in a SIP Server Internal SIP Server The SIP Server that is built into the Gateway SIM Registration The activation of the SIM in a cellular network The SIM must be registered to make calls Local SIM A SIM on a cellular card Virtual SIM A SIM from a SIM Server VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide Eu roTech Installation and Setup COMMUNICATION 2 INSTALLATION AND SETUP This section will guide you through the installation and setup process including basic configuration and a system test to ensure that all components are working properly These steps are MANDATORY to run the VoIP ALL unless otherwise indicated After completing this section your Gatewa
40. d gt 192 168 0 48 the IP Address of the SIM Server 9 You can define other SIMs to work in the Time Table by repeating the previous step Note There is a SIM swapping limitation of 400 time slots per port 10 Click Save At the defined time the SIMs in the Time Table will register in the cellular network Note Resetting the gateway before 10 minutes has passed will result the changes in the time table not to be saved VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 39 Advanced Configuration 4 7 4 2 DEFINING A SIM TO WORK BY CALL DURATION In the Call Duration mode each SIM works for a defined number of call minutes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches O The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table The calculation of the units per interval Charge Calculation Billing Primary bill int sec 3 Prirnary Cost per Bill 2 int Units Primaty Iinteral Count 2 SecondaryBill int sec 20 Secondary Cost per Billint 1 Units The Gateway calculates the call duration by intervals An interval is a minimum billing duration
41. d day for the Local SIM to register In the time table you can see all the defined SIM 10 Click Save 11 Insert the SIMs to the cellular ports Local SIM sockets 12 At the defined time the Local SIM will register in the cellular network 4 1 3 ASSIGNING A LOCAL SIM TO WORK FOR A LIMITED CALLING TIME In the Call Duration mode each SIM works for a defined number of call minutes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches O The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 2n Advanced Configuration The calculation of the units per interval Charge Calculation Billing Primary bill int sec 30 Primary Cost per Bill 2 int Units Primaty Iinteral Count 2 SecondaryBill int sec 20 Secondary Cost per Billint 1 Units The Gateway calculates the call duration by intervals An interval is a minimum billing duration When making a call shorter than 1 interval you will be charged the entire interval cost You must define the cost and time duration of the intervals Calculations are as
42. ds the VoIP ALL waits to call the number after the last digit dialed NoReply Timeout The number of seconds without an answer that the Gateway waits before determining no answer gt DISA The number of seconds each DISA number stays in the memory Restart Call When enabled consecutive VoIP calls are allowed Before the end of a call from the cellular to VoIP press to receive a dial tone which enables you to call another VoIP number 4 Click Save A password is required to connect the Gateway to the web GUI By default the password is admin VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide EuroTech M rest ibe gine Advanced Configuration gt To change the password 1 From the Main Toolbar Click System Settings 2 Click Change Password tab 3 In Password change enter your current password 4 In Current Password enter the current password 5 In New Password enter the new password 6 In Confirm Password enter again the new password 7 Click Change to save 4 8 4 RESETTING THE GATEWAY You can reset the Gateway from the management software gt Toresetthe Gateway 1 From the Main Toolbar click System Settings 2 In the System Setting tab click Reset System 4 9 CONFIGURING SPECIAL FEATURES The section describes how to use VoIP ALL s special features including Balance Check on page 53 Network Announcement Message Detection on page 55 Port Test Calls on page 55
43. e General section you can configure the following settings gt Active This enables outgoing calls from the selected port gt Start Calls Delay This value in seconds is the delay time after registration until the start of calls gt RBT Connection This defines when the voice from the called party is connected There are three options At Alerting default From Alerting the called party At Ringing From Ringing of the called party At Connect From Connect of the called party 8 Press Save 4 4 2 HANDLING INCOMING CALLS gt To handle incoming calls 1 From the Main Toolbar click Cellular 2 Select a port from the list 3 Select the Call Handling tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select the operation mode for each port gt Dial Tone All calls that come to this port receive a dial tone when calling any other port Blocked All calls that come to this port are blocked The caller hears a busy signal Destination Number All calls that come to this port are automatically routed to a number according to the Incoming Calls Destination mode 5 Click Save 4 4 2 1 AUTOMATIC ROUTING This section describes how to configure the ports to automatically route incoming calls to predefined destination numbers gt To route incoming calls to predefined numbers 1 From the Main Toolbar click Cellular 2 Select a port from the list 3 Select the Call H
44. e at the end of the user row in the list 5 Click Yes to confirm the deletion gt To find a user in the list 1 Onthe Main Toolbar Click General Settings 2 Select Users 3 In Search Users select the value type to search by 4 In Search field enter the value to search by 5 Click Search The list displays all the users that match the search criteria 6 Toreturn to the complete list click Refresh 4 4 CALL HANDLING This section describes how to handle outgoing and incoming calls to the Gateway All calls arrive to the Call Manager The Call Manager then directs the calls accordingly For each port you define which numbers the port uses to dial out and how to handle the incoming calls The basic method of directing outgoing calls is by the prefix of the dialed number 4 4 1 HANDLING OUTGOING CALLS PREFIXES Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected 200 prefixes can be configured for each port If more than one port has a matching prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group gt To manage call prefixes 1 From the Main Toolbar click Cellular 2 Select a port from the list VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 2 Eurolech Advanced Conf
45. e field select profile 6 Click Add Number In the Test SMS Profile list Destination not Save appears 7 Enter the number to send the test call to You can add multiple numbers by repeating step 6 and 7 VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 50 EU rolec h Advanced Configuration COMMUNICATION 8 Click Add Content In the Test SMS Profile list Content not Save appears 9 Enter the message to send You can add multiple messages by repeating step 8 and 9 10 Define the following parameters gt Min Max Freq The minimum and maximum length of time between the messages The time between messages is a random amount of seconds in this range gt Start Time The time to start the messages i e hh mm EndTime The time to stop the messages i e hh mm Note The end time must be after the start time as the period does not extend to the following day 11 Click Save 4 8 MODIFYING SYSTEM SETTINGS This section describes how to modify the system s settings including gt IP Settings on page 51 gt Dial Settings on page 52 gt Changing the Password on page 52 gt Resetting the Gateway on page 53 4 8 1 IPSETTINGS gt To configure the IP settings 1 Onthe Main Toolbar 2 Click General Settings The following window appears IP Settings Name IP Address 192 168 0 35 Default gateway 192 168 0 1 Subnet mask 255 0 0 0 Port 2007 Primary DNS 192 168 0 1 Secondar
46. e from the list 0 9 4 Click next to the SIM Prepaid parameter 5 Select Active 6 Click next to Balance Recharge 7 Define the parameters in the following table PARAMETER DESCRIPTION Type The method of sending the recharge request Options include gt USSD gt SMS gt DTMF VoIP2All Series 32 Channel 2E1 VolP 1U Gateway User Guide Advanced Configuration SC Number The number to send the balance request Not relevant with USSD Message The recharge request message The recharge message is in this format msg s gt msg the recharge message gt 96s the place to insert the voucher number See below The Gateway takes the first unused voucher and inserts it in place of the 96s The resulting string is the recharge message When sending DTMF messages you can add a pause in the DTMF dialing p is a 1 second pause and P is a 10 second pause For example When Type is set to DTMF Message is set to 1 s and the voucher number is 0438888 p22055 P the Gateway calls the SC Number then dials 104388888 waits a short pause dials 22055 waits a long pause and then disconnects the call Accept Recharging Not is use Minimum Balance The recharge request is sent when the Gateway detects that the balance of the SIM is below the Minimum Balance or when it is scheduled in Activation type Activation type When to automatically send the recharge request There are three options gt SIM Activat
47. e from the table mark the line and click Remove One 11 Click Save VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 41 Advanced Configuration 12 Select the General tab 13 In Next SIM to Load Order define how the Gateway selects the next SIM when the current SIM has finished its work Select one of the following Randomly The SIM to work is selected randomly Max Balance to Min Balance The SIM with the highest balance Min Balance to Max Balance The SIM with the lowest balance First to Last The next available SIM on the list Last to First The last available SIM on the list 14 Click Save Swapping SIMS in Call Duration every few calls In Call Duration mode you can define the port to swap the SIM every few calls before reaching the daily limit Each time the SIM is activated the Gateway selects a random number within the range defined in the Max and Min Call Count parameters This is the amount of calls the SIM makes during its activation time before being replaced by the next SIM on the list gt Toswap SIMs 1 From the Main Toolbar click Virtual SIMs 2 Select the Profile tab 3 Select a profile 4 Click Call Duration 5 Define the following parameters gt Max number of calls per rotation gt Min number of calls per rotation 6 Click Save 7 Assign the profile to a SIM See Assigning a Profile to a SIM on page 38 8 Define the Call Duration SIM list See above
48. ection select the mode of the BCCH lock Auto Automatically locks on the best reception BCCH gt Lock Locks on to the BCCH that you define in the BCCH Random Rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi Note If the BCCH rssi is defined below 100 db the SIM may not be able to register 8 9 Click Save To apply the changes redefine the Time Tables or reset the Gateway 4 9 7 SENDING AND RECEIVING SMS In the Gateway you can send and receive SMS from each port gt 1 2 To send an SMS On the Main Toolbar click Cellular Click SMS Management tab The following window appears VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 60 EuroTech COMMUNICATION Advanced Configuration Recharge IVR SMS Management 4 1 General A General Test Call Source Routing S General Settings i a Monitor Sent messages 4 Cellular Del Pot Time Phone GSM1 pot2 Sun Feb 26 15 55 54 2012 0526495265 WD csm t M3 csm M3 csm M3 esus 5 SME l Inbox csr 3 Del Pot Port Out Time Sender WD osme rn n Sun Feb 26 15 55 56 2012 KB cosmo Wesmo W csmi e com i Said Send SMS osm m W eswis coms Phones Po M39 csm Celular GsMi v jose Ports W csms Format 16 Unicode UCS2 Y M csm20 l3 esu M csmz2 M3 eswes W
49. el 2E1 VoIP 1U Gateway User Guide EuroTech COMMUNICATION The following ports need to be forwarded to the Gateway gt Port 80 to make connection with the web GUI Opened in most NAT by default gt Port range from 5060 to 7066 for the SIP registration and calls 3 5 CONFIGURING ISDN OPTIONAL gt To configure ISDN settings E1 1 From the Main Toolbar click ISDN 2 Select PRI1 port from the list 3 Select the ISDN settings tab You will see the default settings as following 4 Oo General Calls Handling ISDN Settins amp General Settings t E Monitor ISDN Settings B CH Map Type DSS1_NET NT V B CHO1 v B CH11 7 B cH21 4 vor se server DSS1_USER TE v B CH02 V E cH12 V B cH22 W H323 EP CI TE Special v B CH03 v B CH13 v p cH23 4 se Certs PTP PTMP PTP Y V B CH04 7 E CH14 V B CH24 W External set mQ ae ES A 4 ison order seer ala v B CHOS v B CH15 v B cH25 ern bors Relay CLI x v B CH06 v B CH16 v B CH26 Were zi hold v B CH07 V B CH17 v B CH27 v L2 hold v B CH08 v B CH18 v B cH28 CLI permanet 123456789 B CHOS v B CH19 v E cH29 Dial Mode OVERLAP v B CH10 v B CH20 v B CH30 ENBLOCK gt Network protocol type is TE verify that the connected E1 unit is NT Note To change the Type from TE to NT see Appendix D E1 1 amp E1 2 Dipswitch Settings gt
50. esu 3 Send gt Refresh Clear AISMS Text 972546367075 test gt Text test gt 3 In Cellular Ports select the port via which to send the SMS 4 In message box enter the SMS message 5 In Phone Number enter the number to send the message The SMSC Number of the SIM appears automatically 6 Click Send to send the SMS Receiving SMS When an SMS arrives from the cellular network you will see the message in the Inbox Click the Delete button on the row to delete the message Note The Gateway saves the last 100 SMS messages VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 5 gt gt gt gt gt EuroTech COMMUNICATION Port Monitor on page 62 Call Monitor on page 63 MONITORING CALLS This section describes how to use the call monitoring features including CDR Call Detail Reporting on page 64 Alarm Monitor on page 65 ISDN Line on page 66 5 1 This section describes how to monitor the cellular channels You can see all of the information on the PORT MONITOR SIM registration and the status of the calls gt 1 2 To monitor calls from cellular ports On the Main Toolbar click Monitor Select the Monitor tab The monitor screen appears displaying the cellular ports The number of ports available is according to the type of the Gateway Monitor Nport Status 10 11 12 13 lt Net REG H REG H REG
51. etwork To recharge a SIM balance 1 2 3 4 5 On the Main Toolbar click Cellular Select the USSD Management tab In Port Select the SIM port In the Command enter the balance recharge command followed by the voucher Click Send The Sent Messages will show the recharge command that was sent The Inbox will show the reply from the network VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 54 Advanced Configuration Note It may take few seconds for the network to recharge the SIM You must wait few seconds before rechecking the balance 4 9 2 NETWORK ANNOUNCEMENT MESSAGE DETECTION This advanced feature is designed to block cellular network messages The cellular network answers a call with a message faster than a mobile phone When enabled if the Gateway detects that the call was answered below the Detect Connect Before sec it disconnects the call After a number of consecutive detections defined in Block after Consecutive Detections it blocks the SIM See Blocking SIMs on page 43 Note This feature works only when the network message comes with Connect gt To configure Network Announcement Message Detection 1 Onthe Main Toolbar click Cellular 2 Select the SIM Blocking Options tab 3 In the Network Announcement Message Detection section check Active 4 In Detect Connect Before sec enter the maximum time in seconds the Connect takes to arrive when the network answers
52. follows See the parameters in the figure above gt At the beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval are defined in Primary Cost per billing interval gt This Primary bill interval is repeated according to the number of times defined in Primary Interval Count gt The rest of the call uses the Secondary Bill Interval For example when the intervals are set as in image above For a call of 1 minute and 59 seconds the unit calculations are gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Count for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 seconds Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 2 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated Once the Current Balance of a SIM has reached 0 you will not be able to work again with that SIM until you set a new balance There are two common methods of counting units gt seconds gt minutes If you are wor
53. gs Time 20 02 Date 28 02 2012 3 3 3 CHANGING THE GATEWAY S IP ADDRESS gt To change the IP Address of the Gateway 1 On the Main Toolbar click General settings 2 Click the General settings tab 3 In IP Settings enter the new IP Address Default Gateway and Subnet Mask 4 Click Save IP Settings Name IP Address 192 168 0 35 Default gateway 192 168 0 1 Subnet mask 255 0 0 0 Port 2007 Primary DNS 192 168 0 1 Secondary DNS Note Wait 30 seconds for the configuration to be saved so that the changes will be applied when the Gateway is restarted VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 10 EuroTech COMMUNICATION Basic System Setup 3 4 BASIC CONFIGURATION This section includes the following basic configurations SIM Configuration on page 11 SIP Configuration on page 13 Prefix Configuration Call Handling on page 13 LAN Configuration on page 14 w cv vo cw 3 4 1 SIM CONFIGURATION Before making a call from a Gateway port the port SIM must be registered in the network There are two basic modes for the Gateway to work gt Active by Default The local SIM will register in the cellular network automatically when inserted gt Work by Time Table The local SIM will register in the cellular network only when preset in the time table For details see Timetable on page 21 gt Tosetthe local SIM to register by default 1 On the Main Toolbar click Cellular you wil
54. gt 4 PTP is point to point connection verify that the connected E1 unit is PTP Bch select order Descending CLI Relay CLI if set to fixed it will use the number in CLI permanent Dial mode ENBLOCK Debug IP 192 168 0 126 Debug port 10000 Bch all channels will be marked Click Save gt To configure ISDN settings E2 1 2 VoIP2All From the Main Toolbar click ISDN Select PRI2 port from the list Series 32 Channel 2E1 VoIP 1U Gateway User Guide 15 Basic System Setup EuroTech COMMUNICATION Basic System Setup 3 Select the ISDN settings tab You will see the default settings as following 4 General Calls Handling ISDN Settins LJ General Settings E Monitor ISDN Settings B CH Map Type DSS1_NET NT v B CHO1 v B CH11 v B CH21 C Cellular 4 vor DSS1_USER TE v B CH02 v B CH12 v B CH22 WD sp server C TE Special v B CH03 v B CH13 v B cH23 W323 er PTP PTMP PTP Y v B CH04 v B CH14 7 CH24 4 I ISDN s B B CH Select Descending Y v B CH05 v B CH15 v B CH25 PRII Order ere Relay CLI v B CH06 v B CH16 V B cH26 Virtual SIM v I L3 7 L1 hold v B CH07 v B CH17 v B cH27 v L2 hold v B CH08 v B CH18 7 amp cH28 CLI permanet 123456789 v B CHO9 v B CH19 M B cH29 Dial Mode OVERLAP v B CH10 B CH20 v B cH30 ENBLOCK gt Network protoco
55. guration on page 19 Configuring the SIM Server on page 33 Modifying System Settings on page 51 Configuring Special Features on page 53 Monitoring Calls on page 62 v v v v VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 18 EuroTech COMMUNICATION Advanced Configuration 4 ADVANCED CONFIGURATION The following sections describe how to perform advanced configuration in the VoIP ALL Gateway Advanced SIM Configurations on page 19 Cellular Outgoing Call Configurations on page 27 Cellular Incoming Call Configurations on page 30 Configuring the SIM Server on page 33 Modifying System Settings on page 51 w wo Cw w VT Configuring Special Features on page 53 4 1 ADVANCED SIM CONFIGURATIONS For each cellular port there is a Local SIM Each port s SIM can work only with that cellular port There are two basic modes of working with the Local SIM gt Active by Default The Local SIM will register in the cellular network automatically when inserted gt Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SIM to Work by Time Table on page 21 Each Local SIM can be configured with its own parameters which take effect when the Local SIM is registered on the cellular network gt Toconfigure the Local SIM 4 Onthe Main Toolbar click Cellular 5 Select a port from the port list VoIP2All Series 32 Channel 2E1 Vo
56. guring the SIM Server ccccccssccesscecssecessecssseecsseeecsaeeessaeeseseecsreessaeessaeesseeeses 33 4 7 1 Connecting the GUI Management sse eene nennen nnne nnns 33 4 7 2 Defining the General Settings ccccccssccssscesssecesseecssseecsesssuecsensecseeessaeessaeesenees 34 4 7 3 Defining SIM Settings ccccccccsssccsssecssssecseececssesssssecseseeceaeeessueeseneeceeesesaeesssaeesnees 35 4 7 4 Assigning a SIM to Work in the Gateway sse enne 38 4 7 5 Apresmlueet 43 VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide Euro Contents 4 7 6 Setting the Auto Balance Check cccccecsssseceeeeecessesnsaeceeecesseseaeaeceeeeeseeseaeaeeeeeens 44 4 7 7 Monitoring the Balance of SIM ccccsscccecssceceessececeeseeeceeaeeeeeesaeeecseeeeeseeseeeeees 47 4 7 8 Setting the Auto Balance ReCharge ccssssscccccecsssessaecececeseesesseaeeeeeceseeseaeaeeeeeens 47 4 7 9 Configuring Test Call Profile ener 49 4 7 10 Configuring Test SMS c titia ocostenhite te sete touto sese tac iec cats EE deed 50 4 8 Modifying System Settings eese ener enne nnn nn nasse ena an 51 4 8 1 IP S UUIN ERR D UU E 51 4 8 2 Dial Settings Sierra aeaee neee Eee eae Redes a E aeaa a EE E aR 52 4 8 3 Changing the Password 5 etti sese cae trien deg aa ae iae aaae aaiae 52 4 8 4 Resetting the Gateway sssssssssssssseeeeeee sesand
57. hat exceed terminal width 16 Click OK 17 In the Hyper Terminal click Connect When restarting the Gateway you will see the initialization process Wait until it is finished 18 Click Enter On screen you will see none login 19 Enter root On screen you will see password 20 Enter euro7002 On screen you will see VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide EuroTech PAN i Appendices 21 To see the IP settings write the command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle BusyBox v1 4 2 2009 06 11 14 51 27 IST Built in shell ash Enter help for a list of built in commands eth Link e 12 13 80 08 800 01 i d 5 192 168 0 255 Mask 255 255 6 6 T MHMIU 1588 Metric 1 R packetz amp pped overruns frame 8 TR packets 131 errors 8 dropped B overruns carrier collisions txqueuelen 180808 R8 bytes 8 80 B TR bytes 56780 5 5 KiB gt Link encap Local Loopback UP LOOPBACK RUNNING PMTU 16436 Metric i RM packets errors dropped overruns frame TR packets errors dropped overruns carrier collisions txqueuelen R8 bytes 6 6 BD TX bytes 6 8 0 B5 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide EuroTech COMMUNICATION Ap pendices APPENDIX B SENDING USSD UNSTRUCTURED SUPPLEMENTARY SERVICE DATA COMMANDS IN THE DEBUG SCREEN The VoIP ALL allows
58. he Current Balance at the Top Up Day gt Profile A group of parameters of the SIM used when registering The default profile is 0 for regular operation For advanced configuration see Configuring a Profile on page 37 Test Call Profile A group of parameters of the SIM used when making Test calls The default profile is O disabled To enable see Configuring Test Call Profile on page 49 gt Test SMS Profile A group of parameters of the SIM used when making Test SMS The default profile is O disabled To enable see Configuring Test SMS on page 50 BlockOptions Allows you to Block or Unblock the SIM See Blocking SIMs on page 43 4 Click Save Card 4 7 3 1 CONFIGURING A PROFILE A Profile is a predefined group of parameters that a SIM uses when activated You can define up to 10 different profiles Each SIM uses one of the predefined profiles Using profiles you can easily define parameters for a group of SIMs gt To define a profile 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Profile select a profile from the list 0 9 4 Define the following parameters The number of the profile view only The name of the profile This locks the country code of the SIM cellular network The default is 0 which disables the lock li This locks the network code of the SIM cellular network The SIM only tries to connect to this network The default is 0 which disables the lock
59. i neni neeaae esent nass assess nana 53 4 9 Configuring Special Features ccccccccccsssccecssssececsssseeecsssaeeeesesaeeeesesaeeeessaaeeeeeeaaes 53 4 9 1 Balance Chet k tM 53 4 9 2 Network Announcement Message Detection sees 55 4 9 3 Port Test CalllS ice e 55 4 9 4 KTeltT er BrTolPigi ecd 56 4 9 5 CaM DA CK esas cones 58 4 9 6 BCCH Configuratio cocido cte oec ee ees eerte tede etae nant take 58 4 9 7 Sending and Receiving SMS cssccccccccsssessseesecececeeseseeaesececssseseaaeeeesesseeseceaeeeeeens 60 len lydel i ege Vl M 62 5 1 Port Monito ascese eiiie 62 5 2 Call Monito PT ir E cevaaies 63 5 3 CDR Call Detail Reporting eesesssesseeseeeeenen nennen nennen nnne nnns 64 5 4 Alarrmi MONTO acit tr Pea cha diee hene ee AOE nica rna DARE I REDE RE SA ERE TA SER ER Ra SER e TR ERR aaa 65 5 5 ISDN Line Optional cccccccccsscccsessececeesececseseeecseseeecsesaeeeceesaeeessesaeeeseeaeeeeeees 66 hidded 67 6 1 Appendix A Working with COM Poft ccccsssscccceceesesssseseeeeecessesnaeseeeeseessessaaeees 67 6 2 Appendix B Sending USSD Unstructured Supplementary Service Data commands mthe DEBUG Saai er 71 6 3 Appendix C PC to Gateway Direct LAN ACCESS ecssc
60. ies 32 Channel 2E1 VoIP 1U Gateway User Guide 21 Advanced Configuration When you set the time table you mark a SIM from the SIM server to work at a specific time gt To define a Time Table 1 From the Main Toolbar click Cellular 2 In the ports list select General 3 In SIM Registration Mode select All SIM work by time table 4 Select a port from the ports list 5 Select SIM Switching tab 6 Open the Local SIM folder and select Local SIM1 7 In Type select the type of schedule you want to define from the following options Monthly The table will show all the days of the month Weekly The table will show all the days of the week 8 In Swapping Type select one of the following options gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process select YES to change to this mode 9 Inthe Time Table define the hour an
61. iguration 3 Select the Call Handling tab A prefix table for the selected port is displayed SIM Switching Call Handling LocalSIM White List gt Port 1 Handle outgoing calls Handle incoming calls Prefix Remove Prefix Add Prefix Incoming Calls Handle Dial tone v Type Destination Number Add Remove General Start Calls Delay sec 1 RBT Connection At Alerting v Active Add Remove include L E Refresh Save 24 4 Enter the prefixes you want to add to this port in the table There are these two rules The default prefix is If the prefix of a port is then all the calls that do not match a prefix in another port are routed through this port gt Iftwo or more ports have the same prefix then the Gateway will divide the calls between the ports 5 Optional You can modify the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters Remove Prefix Select how many digits to remove from the beginning of the dialed number gt Add Prefix Enter the digits to be added at the beginning of the number 6 In Table Mode select one of the following options gt Include to only call the prefixes that included in the table gt Exclude to only call the prefixes that are excluded from the table VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 28 Euro Advanced Configuration 7 Optional In th
62. ion gt Start Time The time the call was initiated gt Connect Time The time the call was connected gt End Time The time the call was disconnected gt Orig Port The port that initiated the call VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 64 an CC EuroTe COMMUNICATION h DestPort The port that the call went to gt Rel Cause The disconnection code AN Monitoring Calls Calling Number The number that initiated the call Called Number The number that was called gt Call Count The amount of calls this SIM has made Failed Calls The amount of unsuccessful calls this SIM has made gt Card Num The number of the SIM Server Card that the SIM is located gt SIM Num The location of the SIM socket in the card CDRNum the CDR sequential number Call Duration information gt Bill Primary The SIM Primary Bill Interval gt Bill Units Primary The SIM Primary Cost per Bill Int gt Primary Interval Count The SIM Primary Interval Count gt Bill Secondary The SIM Secondary Bill Interval gt Bill Units Secondary The SIM Secondary Cost per Bill Int gt Current Duration Balance The amount of units that is left on the SIM for the day gt Current Duration Balance The SIM Current Balance total of the SIM Call Duration The length of the call in seconds All the times are in the format Day Month Year Hour Minutes Seconds 1 Optio
63. ion After the SIM is registered in the cellular network and an outgoing call was made gt Calls After the number of calls defined in Activation Threshold Minutes After the number of calling minutes defined in Activation Threshold 1 Click Save 4 7 8 1 CONFIGURING VOUCHERS In the Vouchers tab you load the recharge vouchers for the SIMs A list of vouchers can be defined for each cellular network Each voucher contains the recharge key code and the status of the voucher gt Key Code The recharge key for this voucher is usually printed on the voucher card P Status The current status of the voucher gt O Notused gt 1 Currently in use gt 2 Used successfully VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 48 Euro Advanced Configuration gt 3 Used unsuccessfully The following is an example of a DTMF voucher number 0123456 p01234 P In this example the recharge key code consists of two codes After each code you need to send We added short pause marked by p between the codes and a long pause marked by P at the end gt To add anew voucher 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Syncronization 4 Select the Profile tab 5 In Profile select a profile 6 Inthe MCC and MNC parameters enter network and country code of the SIM 7 Click Save 8 Select the Voucher tab 9 Inthe Server field select a SIM Server to wor
64. ister SIP client without authentication 1 Open the configuration page of your SIP phone 2 Configure the account with these parameters gt The SIP Server IP Address the IP address of the Gateway gt The SIP User ID the chosen number for this extension The Authentication Password you can leave empty 3 Save the registration settings 4 Register with the new account 5 In the VoIP2ALL software on the Main Toolbar click VoIP 6 Select the SIP Status tab If the SIP phone is registered it will appear in the User Count list gt To register a SIP client with authentication 1 Onthe Main Toolbar click VoIP 2 Select the SIP Server 3 Select the SIP Settings tab 4 Inthe Internal SIP Settings section of the window click the Authentication box VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 23 Eu rolech ea E Advanced Configuration 5 Click Save 6 On the Main Toolbar Click General Settings 7 Select Users 8 Atthe bottom of the window enter account details in the following fields gt First and Last Name the chosen name for this user gt VoIP Num the chosen extension number for this user gt Password the chosen authentication password for this user gt The remaining parameters are not relevant and should be set to 0 9 Open the configuration page of your SIP phone 10 Configure the registration with this parameters gt SIP Server IP Address the IP address of the Gateway
65. k with The SIM Servers are listed by their IP address 10 In the MCC field select the country code of the profile 11 In the MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed 12 Click Add Number A new voucher appears in the list 13 In the Num field enter the key code of the voucher 14 Click Save 15 Click Refresh to view the updated list The new voucher has a default state of Available Note After the voucher has been used the state indicates if the voucher was used successfully gt To remove the used vouchers 1 Inthe Server field select a SIM Server to work with 2 In the MCC field select the country code of the profile 3 In the MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed 4 Click Remove Used Vouchers 4 7 9 CONFIGURING TEST CALL PROFILE Test Call is a function to randomly generate calls from the cellular ports to predefined destinations The function can be used to test incoming calls to the cellular ports SIMs that use this profile will operate like any other SIM until Start time VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 49 Advanced Configuration At Start time the port that uses this SIM will make calls randomly to one of the numbers in the Test Calls profile gt Toconfigure the Test Ca
66. king by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt To configure the SIM Call Duration parameters 1 Onthe Main Toolbar click Cellular VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 23 EuroTech COMMUNICATION Advanced Configuration 2 Select a port from the port list 3 Select the Local SIM tab The following parameters window appears Billing And Statistic Current Balance Units 1000 Primary billint sec 30 Primary Cost per Bill int Units 2 Primaty Iinteral Count 2 SecondaryBill int sec 20 Secondary Cost per Bill int Units 1 Max Call Count 10 Min Call Count 5 Call Count 1 Calls Fail 2 4 Define the following parameters gt Current Balance Primary Bill Interval gt Primary Interval Count gt Primary Cost per Bill Int gt Secondary Bill Interval gt Secondary Cost per Bill Int 5 Click Save gt To define the Call Duration SIM list 1 Onthe Main Toolbar click Cellular 2 From the ports list select a port 3 In Type select a Time Table type 4 In Swapping Type select Call duration 5 Check the Local Sim box 6 Insert in Call Duration the amount of units 7 click a day 8 Select Add 9 Tounselect the cell click remove 10 Click Save 4 2 CONFIGURING THE INTERNAL SIP SERVER The Gateway has an internal SIP Server that is able to register up to 92 SI
67. l Primary Interval Count The number of times the Primary Bill Interval will repeat Primary Cost per Bill Int The number of units the Primary Bill Interval will count Secondary Bill Interval The intervals of time in seconds after the end Primary Bill Interval Secondary Cost per Bill The number of units the Secondary Bill Interval will count Int Recharge Value The number of units to recharge the Current Balance at the Top Up Day Balance Top Up Day The day to recharge the Current Balance STATISTICS READ ONLY Call Count The number of calls the SIM made the last time it was connected Call failed The number of failed calls the SIM made the last time it was connected 8 Click Save 4 1 1 REGISTERING THE LOCAL SIM IN THE CELLULAR NETWORK AUTOMATICALLY When the Local SIM is active by default it registers in the cellular network automatically when inserted in the SIM socket To set the SIM to be active by default 1 From the Main Toolbar click Cellular 2 In the port list select General 3 In SIM Registration Mode select Local SIM work by default 4 Insert the SIMs to the cellular port s Local SIM sockets 5 Onthe Main Toolbar click Monitor The monitor window appears displaying the status of the cellular ports 4 1 2 ASSIGNING A LOCAL SIM TO WORK BY TIME TABLE When the Local SIM is active by Time Table it registers in the cellular network according to the schedule defined here VolP AlI Ser
68. l see list of all the ports 2 Select the General tab 3 In SIM Registration Mode select Local SIM work by default 4 Click Save VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 11 EuroTech COMMUNICATION Basic System Setup 5 Onthe Main Toolbar click Monitor to view the status of the cellular ports When the SIM is registered correctly the port monitor appears in green Monitor I Alarm Monitor Call Count 6 ASR 33 33 ACD 0 5 Update N port Status Status Call Num Call Status IMEI Sig SIMid Net BCCH Get BCCH Re Net SIM DBM Details 1 REG H SIM ready 1 359104010410998 71 425020414148934 42502 535 2212 Get 2 REG H SIM ready 1 012345678912341 69 425020210524659 42502 609 1DF8 Get 3 REG H SIM ready 2 359104010410345 77 425020210524683 42502 609 1DF8 Get 4 UNREG SIM ABSENCE 359104010410345 77 42502 609 1DF8 Get 1 5 UNREG SIM ABSENCE 123456789022221 111 90000 6 0 Get 6 UNREG SIM ABSENCE 359104010435144 101 42502 609 1DF8 Get E y UNREG SIM ABSENCE 359104010435078 111 90000 6 0 Get 8 UNREG SIM ABSENCE 359104010435110 111 00000 0 0 Get 9 UNREG SIM ABSENCE 123456789012347 111 90000 6 0 Get 10 UNREG SIM ABSENCE 123456789012347 111 90000 6 0 Get 11 UNREG SIM ABSENCE 359104010447867 111 90000 6 0 Get 12 UNREG SIM ABSENCE 359104010443239 111 00000 6 0 Get 13 UNREG SIM ABSENCE 353852012651979 111 90000 O 0 Ge
69. l type is TE verify that the connected E1 unit is NT Note To change the Type from TE to NT see Appendix D E1 1 amp E1 2 Dipswitch Settings gt PTP is point to point connection verify that the connected E1 unit is PTP gt Bch select order Descending gt CLI Relay CLI if set to fixed it will use the number in CLI permanent gt Dial mode ENBLOCK gt Debug IP 192 168 0 126 gt Debug port 10000 gt Bch all channels will be marked 5 Click save gt To configure Call handling prefix settings follow chapter 2 5 5 3 for both PRI1 and PRI2 3 6 BASIC SYSTEM TEST Once you have completed the basic configuration described in the previous sections you can now test that the system is functioning normally using the following procedures gt Tocall from your SIP client through the Gateway to the cellular network 1 On the Main Toolbar click Monitor 2 Senda call from your SIP to the Gateway 3 Checkthe monitor to see that the number was dialed correctly and the call was connected Troubleshooting In case the call was not connected check the following VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 16 Basic System Setup gt Confirm that the number was compatible with the network by dialing this number directly from your mobile phone If you see that the number is not accepted reconfigure the port prefix table to allow this number See Prefix Configuration Call Handling on page
70. lect the Call Handling tab A prefix table for the selected port is displayed 4 Enter the prefixes you want to add to this port in the table VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide Fu roTech Basic System Setup COMMUNICATION Handle outgoing calls Prefix Remove Prefix Add Prefix Add Remove There are these two rules gt The default prefix is If the prefix of a port is then all the calls that do not match a prefix in another port are routed through this port gt Iftwo or more ports have the same prefix then the Gateway will divide the calls between the ports Note To avoid losing calls make sure that the cellular prefix is different than the VoIP and Host prefixes 5 Optional You can modify the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters gt Remove Prefix Select how many digits to remove from the beginning of the dialed number gt Add Prefix Enter the digits to be added at the beginning of the number 6 Click Save The following example describes how prefix configurations affect the dialed numbers Prefix 4407 Remove Prefix 2 The Original number 44077555555 The Dialed number 0775555555 When the Gateway is working behind NAT or a Firewall you must make sure that the ports of the Gateway are accessible from the public IP to the Gateway local IP VoIP2All Series 32 Chann
71. ll profile 1 Onthe Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronize 4 Select the Test Call tab 5 In the Profile field select a profile 6 Click Add In the list Destination not Save appears 7 Enter the number to send the test call to You can add multiple numbers by repeating step 6 and 7 8 Define the following parameters gt Min Max Call The minimum and maximum length of the calls A call will last a random amount of seconds within this range Min Max Freq The minimum and maximum length of time between the calls The time between calls is a random amount of seconds in this range gt Start Time The time to start the calls i e hh mm EndTime The time to stop the calls i e hh mm Note The end time must be after the start time as the period does not extend to the following day 9 Click Save 4 7 10 CONFIGURING TEST SMS Test SMS is a function to randomly send SMS from the cellular ports to predefined destinations allowing you to test incoming SMS to the cellular ports SIMs that use this profile will operate like any other SIM until Start time At Start time the port that uses this SIM will send SMS randomly to one of the numbers in the Test SMS profile using one of predefined messages gt To configure Test SMS profile 1 Onthe Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronize 4 Select the Test SMS tab 5 In the Profil
72. ll without registration To send a call you must first define a Host in the Gateway A Host is the SIP account which the Gateway sends the call to gt 1 2 3 4 5 6 7 8 To add a Host Receive a SIP account from the external SIP Server On the Main Toolbar click VoIP Select the SIP Settings tab In the External SIP Registration section of the window Click Add Host enter the following information gt Name define a name for this host connection gt IP Address the SIP Server IP address or DNS name gt Port the number of the SIP Server port the default is 5060 User the user name gt Secret the authentication password of the SIP account gt Register by checking this box the Gateway sends calls with registration Click Save Click Register Hosts to register the host in the external SIP Server After a few seconds click Refresh If the registration succeeded the Status will show Reg If registration failed it will show Not Reg 4 General amp General Settings al Monitor J Cellular 4 vor 3 SIP Server WB H23 ep 4 ISDN M PR Were EB virtual sm Calls Handling SIP Status Internal SIP Settings SIP Port SIP Port Register RTP Start Port RFC2833 Payload Type Register Retry STUN Enable STUN Port STUN IP Codec 1 Codec 2 Codec 3 Codec 4 Authentication Realm 5060 5060 5066 101 G729 8000 G723 8000 PCMA 8000 PCMU 8000
73. nal Click Clear to clear the CDR window 2 Save not active Note When the Gateway is reset the call records in the Gateway memory are erased 5 4 ALARM MONITOR The window will show the alarm of the ISDN lines and the GSM ports gt To View the alarm 1 Onthe Main Toolbar click Monitor 2 Select the Alarm Monitor tab The monitor window appears gt Toclear the monitor window 1 Onthe Main Toolbar click Monitor 2 Select the Alarm Monitor tab 3 Click Clear Monitor gt To reset a cellular port 1 Onthe Main Toolbar click Monitor 2 Select the Alarm Monitor tab 3 In Cellular Ports select the port to reset VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 65 EuroTech COMMUNICATION Monitoring Calls 4 Click Reset Port 5 5 ISDN LINE OPTIONAL In gateway that include PRI E1 This window will show the status of the ISDN gt To View the alarm 1 Onthe Main Toolbar click Monitor 2 Select the ISDN Line tab 3 The window displays the following information gt Layer1 The ISDN Layer1 syncronization gt Layer2 The ISDN Layer2 syncronization gt Channel The B Channel Status The color indicators Red Not Active Green Active Monitor Alarm Monitor ISDN Line PRI 1 Layert Layer2 CH1 CH2 CH3 CH4 CH5 CH6 CH CH8 CH9 CH10CH11CH12CH13CH14CH15CH16 vw o o o o o o o oao o o o oao oao e CH17CH18CH19CH20CH21CH22CH23CH24CH25CH26CH27CH28CH29CH30CH31
74. nce the Current Balance of a SIM has reached O you will not be able to work again with that SIM until you set a new balance There are two common methods of counting units gt seconds gt minutes If you are working by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt To configure a SIM from the SIM Server to work in Call Duration 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Profile select a profile 4 Click Call Duration 5 In Charge Calculation Billing define the following parameters Primary Bill Interval gt Primary Cost per Bill Int gt Primary Interval Count gt Secondary Bill Interval gt Secondary Cost per Bill Int 6 Click Save 7 Assign the profile to a SIM See Assigning a Profile to a SIM on page 38 8 Define the Current Balance 9 Click Save Card 10 Define the Call Duration list gt To define the Call Duration SIM list 1 Onthe Main Toolbar click Cellular 2 From the ports list select a port 3 In Type select a Time Table type 4 In Swapping Type select Call duration 5 In SIM List select a SIM 6 In Call Duration enter the amount of units you want to limit the SIM to that day 7 Select the day you want the SIM to work or Week Month to work all days 8 Click Add 9 Inthe Time Table you can see the information of the SIM you choosen to work 10 To remove lin
75. nnel 2E1 VolP 1U Gateway User Guide 63 EuroTech COMMUNICATION Monitoring Calls Called Num The number that was called User Name Port The User name IP address and port of the calling VoIP RTP Port The port that the Gateway sends the RTP packets to Codec The voice CODEC the call is made with 5 Optional Disconnect a call by clicking Disconnect in the call s row 5 3 CDR CALL DETAIL REPORTING The Gateway records the call information of the last 100 calls The call records CDR in short are kept on the RAM memory of the Gateway gt To view the call reports 1 On the Main Toolbar click General settings 2 Click Call Reports CDR tab The CDR screen appears Name Gateway 1 IP 192 168 0 42 p Gateway Time 14 52 10 Sun 27 11 2011 ESN Call Count 1 ASR 10096 4 General General Settings System Settings Change Password Call Monitor Call Reports CDR Users F cenerai Settings Monitor CDR Table a Selular Start Time Connect Time End Time Orig Pt i ill Pri ig Port Dest Port Rel Cause Calling Num Called Num Bill Primary a VOR 27 1 2011 14 41 47 2741 2011 14 41 31 27 1 2011 14 43 03 SIP Server GSM11 50006 100 0526599961 0 EB virtua sm lt gt a EES Bl Refresh Clear All Save Save Layout 3 Click Refresh to display the call reports from the Gateway The PC software reads the records from the Gateway and clears them from the Gateway memory The Call Report window displays the following informat
76. oIP ALL Gateway Hardware 2 3 1 HARDWARE OVERVIEW The Gateway 1U consists of three main parts VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 5 Installation and Setup gt Chassis Housing a power supply 12v DC and a motherboard The motherboard contains a data bus that connects all of the cards Master Card Located at the back of the gateway contains the LAN and USB com connections and E1 and E2 sockets and power inlet gt Cellular Cards Located on the front panel of the unit Each card contains 4 cellular ports Each port has one local SIM Each card has one antenna connection for all 4 ports Front Panel Back Panel 2 3 2 INSTALLING SIMS The following sections describe how to install SIMs in the VoIP2ALL Gateway VolP AlI Series 32 Channel 2E1 VoIP 1U Gateway User Guide 6 Installation and Setup 2 3 2 1 INSTALLING LOCAL SIMS On the bottom of each cellular card there are 4 labeled ports to install SIM cards gt Toinstall a SIM in a cellular card 1 Locate the ICC Port on the cellular card 2 Position the SIM in the port SIM socket so that the SIM s metal contact is facing up and the snubbed edge is on the right hand side directed into the SIM socket 3 Gently push the SIM card into the SIM socket until you hear a click The SIM is now installed 1 2 3 2 1 REMOVING LOCAL SIMS P To remove a local SIM 1 Locate the port containing the SIM you want to
77. osts prefix should be set only using web GUI VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 79
78. ro ee Rie ve ea ecu ge uade ct Eee e a boi ve cavea ue Ee EROR 11 3 5 Configuring ISDN se hic UT 15 3 6 Basic Systetmi T OSE s esee entere ere Kae E E E tusns EEEE ven EE Dee e FERES a 16 3 7 What e NORT csset reri ioa Desin ce OAOA tatu duced PUER aeu DrPe esi O NH RETE EUER E 18 4 ADVANCED CONFIGURATION 5 5 2 5 5 555 5 55 5 2a poo a aoa au ER nore op RE SNP RRRRRR Pio PPP RR ERES RR RRRISPIPSSPRRRRRRRR 19 4 1 Advanced SIM Configurations esses eene eene nennen nennen 19 4 1 1 Registering the Local SIM in the Cellular Network Automatically 21 4 1 2 Assigning a Local SIM to Work by Time Table eese 21 4 1 3 Assigning a Local SIM to Work for a Limited Calling Time eese 22 4 2 Configuring the Internal SIP Server esses enne nennen nenne 24 4 3 Users LIS tis E L 26 4 4 Calliplatdlingss intet tetto EI EM EE 27 4 4 1 Handling Outgoing Calls Prefixes esses 27 4 4 2 Handling Incoming Calls 1 eiie aiite iine aite tenti nha rie tn ned tenuere na rdne 29 4 5 Cellular Outgoing Call Configurations csccssssecesscecssscessecssseecseeeesseesssseseseeeess 30 4 6 Cellular Incoming Call Configurations eese nnne 30 4 6 1 Calling to an IP PBX E 31 4 6 2 Calling toa SIP Phone uie cette erect be vane eene errare een e Exe eee 32 4 7 Confi
79. rom a specific location 7 Select the USB driver in the extracted folder 8 Install the driver 9 In the PC open the Hyper Terminal program 10 Disconnect the Hyper Terminal by clicking Disconnect 11 Click then Properties VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 67 EuroTech COMMUNICATION Appendices 12 In the Connect To tab click Configure The Port Setting should be COM10 Properties Port Settinas Bits per second Data bits Parity Stop bits Flow control Restore Defaults 13 Click OK 14 Select the Settings tab COM4 9600 Properties Connect To Settings Function arrow and ctrl keys act as Terminal keys O Windows keys Backspace key sends CtlkH Del CtilH Space Ctri H Emulation ANSIW s Telnet terminal ID T100 Backscroll buffer lines 500 v Play sound when connecting or disconnecting ASCII Setup VoIP2All Series 32 Channel 2E1 VolP 1U Gateway User Guide EuroTech COMMUNICATION Appendices 15 Click ASCII Setup The ASCII settings should be ASCII Setup ASCII Sending Send line ends with line feeds C Echo typed characters locally Line delay 0 milliseconds Character delay 0 milliseconds ASCII Receiving C Append line feeds to incoming line ends C Force incoming data to 7 bit ASCII Wrap lines t
80. s The status of the call IMEI the IMEI number of the module SMS Not in use USSD Not in use SIG DBM The Signal strength in db SMS ready Ready or not ready IMSI the SIM card IMSI number Net the code of the cellular network BCCH the number of the Broadcast Channel Get BCCH the surrounding antennas the port receive 5 2 CALL MONITOR When you are calling from or to a SIP the call appears in the Call Monitor window You can see all the information on this call and have the option of disconnecting it Cw v v v v cw wv wv wv v cv wv vw v gt To View active VoIP calls 3 Onthe Main Toolbar click Monitor 4 Select the Call Monitor tab The following window appears 4 General A General Settings System Settings Change Password Call Monitor Call Reports CDR Users YF General Settings Active calls E Monitor Origin Chan Dest Chan Start Time Connecte Calling Num Called Num User Name Port RTP Port Codec 4 Cellular Fe GSM SIP Server GSM3 00 49 00 00 100 0526599961 100 192 168 0 15 57142 2042 G 711u law WD csm M3 csm WD csm M3 osws M3 cswe M3 csm M3 osme WD csm WD csmo The call information includes Org Ch The channel that originated the call Dest Ch The channel that received the call Start Time The time the INVITE message arrived Connected Time The time the Connect message arrived w v v v v Calling Num The number of the calling party VoIP2All Series 32 Cha
81. t For details see Defining the SIM to work by Call Duration on page 41 Click Save 4 7 3 2 ASSIGNING A PROFILE TO A SIM gt 1 2 3 4 5 6 7 To assign a profile to a SIM On the Main Toolbar click Virtual SIM Select the SIM Servers tab Click Synchronize From the SIM Servers List click the sign next to the SIM in the list In the Profile parameter select a number from the profile list you want to assign to this SIM Click Save Setting Click Save 4 7 4 ASSIGNING A SIM TO WORK IN THE GATEWAY After configuring the SIM parameters define when and in which port the SIM will work There are two methods for determining when the SIM will work gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour VolP AlI Series 32 Channel 2E1 VolP 1U Gateway User Guide 38 Advanced Configuration gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Note After any change that has been defined in the SIM Settings or profiles you must re define the Time Tables or reset the Gateway for the changes to take effect 4 7 4 1 DEFIN
82. t a EZ m I B VoIP2All Series 32 Channel 2E1 VolP 1U Gateway User Guide Eu rolech Basic System Setup COMMUNICATION The Gateway has an internal SIP Server that is able to register up to 32 SIP clients A SIP client can be a gt VoIP phone gt External SIP Server gt IP PBX Soft switch By default the internal SIP Server works without authentication You can register without a password and choose any user name The user name must be a number gt To configure YOUR SIP to send calls to the Gateway without registration 1 Open YOUR SIP Configuration in the external SIP Server or IP PBX 2 Configure your SIP to send calls to the Gateway according to the following parameters gt The SIP Server IP Address the IP address of the gateway The SIP User ID optional the defined user name for this SIP client The Authentication Password optional the defined password for this SIP client 3 Save the configuration settings Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected If more than one port has a matching prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group gt To configure a prefix to a port 1 On the Main Toolbar click Cellular 2 Select a Port from the list 3 Se
83. t there is 8 switches that determain the ISDN mode of the E1 NT or TE E1 in TE mode The 4 left switchs should be ON and the 4 right switchs should be OFF E1 in NT mode The 4 left switchs should be OFF and the 4 right switchs should be ON On the right there is 2 switches that determain the impedance of the ISDN line 75 120 75 120 gt Changing E1 1 or E1 2 port to work in NT mode 1 Go to the dipswitchs at the back of the gateway 2 Set the left 4 switches to OFF 3 Set the right 4 switches to ON 4 Connect with the web gui to gateway 5 Set in the PRI configuration tab the Type to NT 6 Click Save 7 Restart the gateway power gt Changing E1 1 or E1 2 port ISDN impedance When using a long ISDN cable 8 Go to the dipswitchs at the back of the gateway 9 To add 75Q to the line impedance set the switch marked 75 to ON 10 To add 1209 to the line impedance set the switch marked 120 to ON 11 You can set any combination that will give you the best ISDN connection VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 78 EuroTech COMMUNICATION Appendices 6 5 COMPATIBILTY WITH VOIP2ALL MANAGEMENT SOFTWARE The Gateway configuration should be done with the web GUI The 32CH gateway can be configured and monitored by the VoIP2ALL Management software with few exeptions gt ISDN Configuration section is only in web GUI gt ISDN Line Monitor is only in web GUI gt Prefix The VoIP and H
84. unregistered from the port in the Gateway and cannot be used until you manually unblock the SIM This improves the ASR by blocking SIMs that have a low call success rate Note This feature is only available when using Call Duration mode There are four reasons that the Gateway blocks a SIM gt Reason 1 The SIM is blocked manually gt Reason 2 The SIM has made the number of consecutive unsuccessful calls defined in Blocked Threshold See Network Announcement Message Detection on page 55 gt Reason 3 The SIM has made the number of consecutive calls that were detected as message announcement defined in Number of Detection See Network Announcement Message Detection on page 55 gt Reason 4 The SIM has tried to register unsuccessfully and reached the SIM Registration Time Limit The status appears in Blocked Cause using the following codes Unblocked The SIM is not blocked Blocked Manually The SIM is blocked by Reason 1 Blocked Call Failed The SIM is blocked by Reason 2 Blocked Net Message The SIM is blocked by Reason 3 Blocked Reg Timeout The SIM is blocked by Reason 4 eo wow Vv wv VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 43 1 2 3 4 1 2 3 4 5 6 gt 1 2 3 4 5 6 Euro Advanced Configuration To configure the General Parameters On the Main Toolbar click Cellular From the ports list select SIM Blocking Define the following p
85. uration 3 In Profile select a profile from the list 0 9 4 Click next to the SIM Prepaid parameter 5 Select Active 6 Click next to Balance Request 7 Define the parameters in the following table PARAMETER DESCRIPTION The method of sending the balance request Options include gt USSD gt SMS gt DTMF SC Number The number to send the balance request Not relevant with USSD The balance request message Activation Type Automatically send the balance request There are three options gt SIM Activation The balance request is sent one time after the SIM has registered in the cellular network Calls The balance request is sent every time the number of calls that is defined in Activation Threshold Minutes The balance request is sent every time the number of minutes that is defined in Activation Threshold 8 Click next to Current Balance Answer 9 Define the parameters in the following table PARAMETER DESCRIPTION When active the Gateway will expect the balance answer to be in USSD When active the Gateway will expect the balance answer to be in SMS VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 45 Euro Parse String Synchronize with SIM Balance Synchronize multiplier 10 Click Save Example The following is how to set the profile for the current balance to be updated every 10 Advanced Configuration The Gateway will expect the balance
86. y DNS 3 Define the following parameters gt IP Address The IP address of the Gateway By default it is 10 16 2 245 Default Gateway This parameter must be configured when working behind a NAT so that the Gateway can access the WAN VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 51 EuroTech COMMUNICATION Advanced Configuration gt Subnet Mask This parameter must be configured when working behind a NAT gt Port IP port of the VoIP ALL This is used for connecting to the PC management software Default setting it is 2007 DNS This parameter must be configured when working behind a NAT if you need to connect to an external SIP Server with a name and not an IP address Configure the DNS parameter to the IP address of your DNS server 4 Click Save The Dial Settings define the time intervals the Gateway uses when making calls gt To configure the dial settings 1 Onthe Main Toolbar click General Settings The following window appears Dialling Settings Wait for Dialing secs 1 180 60 Last Digit Timeout secs 1 180 4 No Reply Time out secs 1 180 60 Disa Sec 60 C Restart Call 2 Inthe Dialling settings 3 Definethe following parameters gt Wait for Dialing The time in seconds from the start of the dial tone that the VoIP ALL waits for the first digit to be dialed After that time the VoIP ALL closes the channel gt Last Digit Timeout The time in secon
87. y is functional for basic operations You may choose to make further configurations For details see Advanced Configuration on page 19 2 1 INSTALLATION OVERVIEW GETTING STARTED Perform the following steps to install and setup your system BM Check the items delivered in your package see Check the Package Items on page 5 2 Install SIMs see Hardware Installation on page 5 3 Connect LAN cables antennas and power supply see Connecting Cables on page 7 4 Power up the Gateway 5 Perform basic setup see Basic System Setup Basic Operations on page 9 6 Make basic system configurations see Basic Configuration on page 11 7 Testthe Gateway Basic System Test on page 16 8 Optional Make advanced system configurations see Advanced Configuration on page 19 2 2 CHECK THE PACKAGE ITEMS Make sure that your package contains the following components before installation Main Hardware Device The VoIP ALL Gateway Quick Installation Guide for brief installation explanations Cellular Antennas 3 LAN Connection Cable E1 regular cable 2X E1 cross cables red USB cable This facilitates debugging and direct access to the configuration files This is referred to as the Com Cable in this manual gt Input 110 240 V AC 50 60 Hz Output 12 V DC adapter 2 4 and 8 ch Gateways or power supply cable gt gt gt gt gt gt 2 3 HARDWARE INSTALLATION This section describes how to install the V
88. you to send and receive USSD commands from the Debug screen This option is used to check and recharge balances with USSD commands To allow debugging enter the IP address debug htm for example http 10 16 2 245 debug htm gt To send USSD commands from the Debug screen 1 Onthe Main Toolbar click Debug 2 In the lower left corner of the screen click the Enable Debug 3 In the command box enter the USSD command you want to send The command format should be C_USDXY lt COMMAND gt lt Number gt X The number of the cellular card from 1 to 4 Y Thenumber of the module in the cellular card from 1 to 4 gt COMMAND is the operation mode COMMAND 1 start session COMMAND 2 stop session gt Number is the USSD number to send The following table lists the possible XY indexes XY POSSIBLE INDEXES Port1 11 Port9 31 Port2 12 Port10 32 4 Click Send The reply from the network appears in the Debug screen The reply format is A_USDXY Z lt COMMAND gt lt Message gt X The number of the cellular card from 1 to 4 Y Thenumber of the module in the card from 1 to 4 VoIP2All Series 32 Channel 2E1 VoIP 1U Gateway User Guide 71 Eu roTech COMMUNICATION Appendices gt Z Thenumber of the SIM 1 is Local SIM 2 is SIM Server SIM gt COMMAND is the USSD reply code COMMAND 0 no further user action required COMMAND 1 further user action required CO

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