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1. To connect the COM USB Port Power off the Gateway Connect the USB COM Cable from the Gateway to the PC USB Power on the Gateway The PC will recognize the USB as new hardware and will ask you to install the driver Select to install the driver from a specific location Select the USB driver from the installation CD Install the driver VoIP2ALL 8 Channel Gateway User Guide 69 www eurotech communication com EuroTech COMMUNICATION 7 Inthe PC open the Hyper Terminal program 8 Disconnect the Hyper Terminal by clicking Disconnect 9 Click then Properties 10 In the Connect To tab click Configure The Port Setting should be COM10 Properties Port Settings Bits per second Data bits Parity Stop bits Flow control Restore Defaults I Click OK VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Appendices 70 EuroTech COMMUNICATION Appendices 12 Select the Settings tab COM4 9600 Properties Connect To Settings Function arrow and ctrl keys act as Terminal keys Windows keys Backspace key sends Ci amp H Del Cti H Space Ctri H Emulation ANSIW i Telnet terminal ID vT10 Backscroll buffer lines 500 es v Play sound when connecting or disconnecting Input Translation ASCII Setup 13 Click ASCII Setup The ASCII settings should be ASCII Setup
2. Each cellular port has one Local SIM Due to the flexibility of our Gateway you can also call from one of the cellular ports to another cellular port Each cellular port can be programmed to work with any of the SIMs in the SIM Servers at any given time SIM CARD le m an i PC Managment yo Zi IP Phone 2 VoIP itch 43j ea IP Phone 1 2 ABOUT THIS MANUAL This manual is for use with the VoIP ALL 8 channel Gateway Our VoIP stand alone unit product range is gt 2ch For SOHO and SMB S gt 4ch corporate gt 8ch enterprise gt 16ch 24 32ch Enterprise and heavy duty traffic All of the above units are compatible for use in our SIM Server System 1 3 TERMINOLOGY The following is a list of important terms used in this guide and their definitions gt Gateway A VoIP ALL unit with cellular ports VoIP2ALL 8 Channel Gateway User Guide 5 www eurotech communication com Eu ro Introduction to the VolP ALL Gateway gt SIM SIM card or chip gt SIM Server A VoIP ALL series unit with a SIM Server program containing SIM cards and no cellular cards gt Internal SIM Server A SIM Server program that runs on a Gateway allowing access to SIM cards in the Gateway gt External SIM Server A SIM Server program that runs on an external SIM Server or another Gateway allowing access to SIM cards in the external SIM Server gt Master card A card that controls the operation of th
3. gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Count for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 secs Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated Once the Current Balance of a SIM has reached O you will not be able to work again with that SIM until you set a new balance VoIP2ALL 8 Channel Gateway User Guide 39 www eurotech communication com Advanced Configuration There are two common methods of counting units gt seconds gt minutes If you are workiing by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt Toconfigure a SIM from the SIM Server to work in Call Duration 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile 4 Click next to the SIM Prepaid parameter of the profile 5 Click next to Balance Recharge 6 Click
4. ASCII Sending v Send line ends with line feeds C Echo typed characters locally Line delay o milliseconds Character delay o milliseconds ASCII Receiving C Append line feeds to incoming line ends C Force incoming data to 7 bit ASCII v wrap lines that exceed terminal width 14 Click OK VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 71 EuroTech COMMUNICATION Appendices 15 In the Hyper Terminal click Connect When restarting the Gateway you will see the initialization process Wait until it is finished 16 Click Enter On screen you will see st 17 To see the IP settings write the command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle BusyBox v1 4 2 2669 66 19 14 51 27 IST Built in shell Cash Enter help for a list of built in commands i i i ifconfig tha 16 8 8 255 Mask 255 255 0 8 Metric 1 RR jacket 2 a r pped 8 overruns frame TR packets 131 Mysore B dropped B overruns carrier collisions txqueuelen 18808 RM bytes 6 6 B TK bytes 5678 5 5 KiB gt Link encap Local Loopback UP LOOPBACK RUNNING PMTU 16436 Metric 1 RS packets errors dropped overruns frame TR packets errors dropped overruns carrier 8 collisions txqueuelen 8 R bytes 8 8 BD TK bytes 6 8 0 B5 APPENDIX B SENDING USSD UNSTRUCTURED SUPPLEMENTARY SERVICE DATA COMMANDS IN
5. EuroTech VOIPZALL SERIES 8 Channel Gateway User Guide Version 5 36z Euro Contents CONTENTS 1 INTRODUCTION TO THE VOIPZALL GATEWAY ssssssssssccecessessssseneccecececsessnsnacsececeseesensnaes 4 1 1 The VoIP ALL Gateway Solution Overview nennen 4 1 2 About this Manual ccccccccccecssssssssececceeeessesnsaeeeeeescessesaeaeeeecessessesaeaeseeeesseesesenaeens 5 1 3 Iesse HHE 5 2 INSTALLATION AND SETUP 3 0 955 0 3222 65 euo RR SR SERRE E SaaS RR RR SR SERRE P SER S RR RR SRSSPRRR Doa SPPRRooSEs 7 2 1 Installation OVERVIEW eret i er erosion i e NERONE e RENNES ERR ERES 7 2 2 Check the Package Items eee et tee te edi Eee reden turo de 7 2 3 Hardware Install tionz rtt tee e ise ie esd NE E UR EIS EYES 7 2 3 1 Hardware Overviwes ET M M 8 2 3 2 SIM InstallatiOni c m corte ree eet ede E v ee a esp de Dee veros 8 2 3 3 Connecting Cable Saot e uu AL UU T EET 11 2 4 Software InstallabiQn toits eerte ooo eua ERU RE ORE RAPERE ES 11 3 BASIC SYSTEM SETUP ee 12 3 1 1 Connecting to the Gateway ccccccccssecessensecessenececsensecesseaecesseaaeeeeseaeeseeenaeeseseaaes 12 3 1 2 Setting the Clock iterare tar rint tape iae e ERI eee 13 3 1 3 Changing the Gateway s IP Address 14 3 1 4 Basic Configuration esses eene enne nennen nennen nnne nne enne 14 3 1 5 Configur
6. gt To configure YOUR SIP to send calls to the Gateway without registration 1 Open YOUR SIP Configuration in the external SIP Server or IP PBX 2 Configure your SIP to send calls to the Gateway according to the following parameters gt The SIP Server IP Address the IP address of the Gateway gt The SIP User ID optional the defined user name for this SIP client The Authentication Password optional the defined password for this SIP client 3 Save the configuration settings 3 1 4 3 PREFIX CONFIGURATION CALL HANDLING Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected If more than one port has a matching prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group gt To configure a prefix to a port 1 From the Main Toolbar click Ports VoIP2ALL 8 Channel Gateway User Guide 15 www eurotech communication com Basic System Setup 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 Enter the prefixes you want to add to this port in the table There are two rules gt The default prefix is If the prefix of a port is then all the calls that do not match a prefix in another port are routed through this port gt Iftw
7. next to Charge Calculation 7 Click next to Billing 8 Define the following parameters Primary Bill Interval gt Primary Interval Count gt Primary Cost per Bill Int gt Secondary Bill Interval gt Secondary Cost per Bill Int 9 Click Save 10 Assign the profile to a SIM See Assigning a Profile to a SIM on page 37 I Define the Current Balance 12 Click Save Card 13 Define the Call Duration list gt To define the Call Duration SIM list 1 On the Main Toolbar click Ports 2 From the ports list on the left select a port 3 In Type select a Time Table type 4 In Swapping Type select Call duration 5 In Available SIMs select a SIM 6 Inthe Time Table click a cell A dialog box appears 7 Inthe dialog box enter the amount of units you want to limit the SIM to that day In the time slot you can see the information of the SIM in this format Time Table Lg C1 51_1005100__ 192 168 0 31 ya C1 S2 100 100_ 192 168 0 31 e7 C1 S3_200 200_ 192 168 0 31 4 C1_S1_100 100_192 168 0 31 VoIP2ALL 8 Channel Gateway User Guide 40 www eurotech communication com Euro Advanced Configuration gt C1 the SIM Server card number in the SIM server gt S1 the SIM socket number in the card gt 100M00 units remaining original amount of units gt 192 168 0 31 the IP Address of the SIM Server 8 To unselect the cell click it again 9 Click Save 10 Select the General tab 11 In SI
8. and the SIP phone number The call is routed to the SIP phone 4 6 2 CALLING TO AN IP PBX To call from the Gateway to IP PBX or any SIP Server you have two options gt sending the call with registration gt sending the call without registration To send a call you must first define a Host in the Gateway A Host is the SIP account which the Gateway sends the call to gt To adda Host 1 Receive a SIP account from the external SIP Server 2 On the Main Toolbar click VoIP 3 Select the SIP tab 4 Inthe External SIP Registration section of the window enter the following details in the Hosts table gt Name define a name for this host connection gt IP Address the SIP Server IP address or DNS name VoIP2ALL 8 Channel Gateway User Guide 30 www eurotech communication com EuroT ech CET Advanced Configuration gt Port the number of the SIP Server port the default is 5060 User the user name gt Secret the authentication password of the SIP account gt Register by checking this box the Gateway sends calls with registration 5 Click on the next line in the table and then click Save 6 Click Register Host to register the host in the external SIP Server 7 After a few seconds click Refresh If the registration succeeded the Status will show Reg If registration failed it will show Not Reg Hosts 1 o 192 168 0 46 5060 111 11 M Reg delete fi delete Note If you did not check the Regis
9. check Bulk Numbers and enter the list of cellular numbers to send I Click Send to send the SMS VoIP2ALL 8 Channel Gateway User Guide 60 www eurotech communication com EuroTech COMMUNICATION Advanced Configu ration Receiving SMS When an SMS arrives from the cellular network an envelope icon appears in the monitor Gateway Monitor Legend Hide E gt To see the messages 1 Inthe Port Control window select the SMS USSD Inbox tab Port 1 Config Y Senasms Save to File HELLO YORAM SAMPLE SMS SMS Count 1 2 Click Delete to delete the messages 3 Click Font to select a different font 4 To save the messages click Save to file Note SMS messages are only saved while the PC software is connected to the Gateway VoIP2ALL 8 Channel Gateway User Guide 61 www eurotech communication com EU rolech Monitoring Calls COMMUNICATION 5 MONITORING CALLS This section describes how to use the call monitoring features including gt Port Monitor on page 62 gt Call Monitor on page 63 gt CDR Call Detail Reporting on page 64 5 1 PORT MONITOR This section describes how to monitor the cellular channels You can see all of the information on the SIM registration and the status of the calls gt To monitor calls from cellular ports 1 Onthe Main Toolbar click Monitor The monitor screen appears displaying the cellular ports The number is according to t
10. 1 Network Announcement Message Detection cessere 53 4 9 2 Port Test Calls ccs m 53 4 9 3 Source ROUTING ree eee he eversa e T RENE ege n Faure Re de E ER es 54 4 9 4 ld M 55 4 9 5 Call DC m M E 56 4 9 6 DISA Direct Inward Access System enne 57 4 9 7 BCCH Configuration et rH tae Pr DRE EUR ERE ER TR ERE ERE RENE 57 4 9 8 Sending and Receiving SMS sscccccccssssssssseceeecessesssaeeeceesessseseaeceeeeesseseseaeeeenens 59 MONITORING CALLS 62 5 1 Ieaduenlele Em 62 5 2 Call MONILO Mis sca ER T m 63 5 3 CDR Call Detail REporting ccccccccccsssscceesssseceesssseceesesaeeeesesaeeeessaaeeecsesaeeeessaaes 64 hiidbede 67 6 1 Appendix A Working with COM USB Port eese 67 6 2 Appendix B Sending USSD Unstructured Supplementary Service Data commands imithe DEBUG Teg i e aisa eA E AAO ANEURIN EATEN RTO R Ai AEAT 72 6 3 Appendix C PC to Gateway Direct LAN Access ecssccccessteeeeeenaeeeceeaeeeeseaeeeeeeaaes 74 VoIP2ALL 8 Channel Gateway User Guide 3 www eurotech communication com Eu rolech Introduction to the VoIP2ALL Gateway COMMUNICATION 1 INTRODUCTION TO THE VOIP ALL GATEWAY The Eurotech Communication team is glad you have chosen to use the VoIP ALL Gateway We
11. 1 4 1 SIM CONFIGURATION Before making a call from a Gateway port the port SIM must be registered in the network There are two basic modes for the Gateway to work gt Active by Default The Local SIM will register in the cellular network automatically when inserted VoIP2ALL 8 Channel Gateway User Guide 14 www eurotech communication com Basic System Setup gt Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SIM to Work by Time Table on page 21 gt To set the Local SIM to register by default 1 On Main Toolbar click Ports On the left you will see list of all the ports 2 Select the General tab 3 In Default SIM select Local SIM work by default 4 Click Save 5 Onthe Main Toolbar click Monitor to view the status of the cellular ports The following is a single port monitor The number of monitors displayed depends on the number of ports in the Gateway bdb NetID 42501 BCCH 77 0CEt SIM ready When the SIM is registered correctly the port monitor appears in green 3 1 4 2 SIP CONFIGURATION The Gateway has an internal SIP Server that is able to register up to 32 SIP clients A SIP client can be a gt VoIP phone gt External SIP Server gt IP PBX Soft switch By default the internal SIP Server works without authentication You can register without a password and choose any user name The user name must be a number
12. 3 Inthe Internal SIP Settings section of the window click the Authentication box 4 Click Save 5 On the Main Toolbar click Users 6 At the bottom of the window enter account details in the following fields gt First and Last Name the chosen name for this user gt VoIP Num the chosen extension number for this user gt Secret the chosen authentication password for this user gt ID must be a unique number gt The remaining parameters are not relevant and should be set to 0 7 Open the configuration page of your SIP phone 8 Configure the registration with this parameters gt SIP Server IP Address the IP address of the Gateway gt SIP User ID the VoIP Num of the user gt Authentication Password the Secret of the user 9 Save the registration settings 10 Register with the new account I In the VoIP ALL software on the Main Toolbar click VoIP 12 Select the SIP Status tab If the SIP phone is registered it will appear in the list 4 3 USERS LIST The User list is a list of SIP authenticated users This allows the system administrator to define which users have access to special features gt To add a new user to the list 1 On the Main Toolbar click Users 2 Inthe fields below the User list define the following parameters VoIP2ALL 8 Channel Gateway User Guide 25 www eurotech communication com 3 gt 1 2 3 4 5 gt y 2 3 4 gt 1 2 3 4 5 Eu rolec h Advance
13. IP PBX through the Gateway to the cellular network 1 On the Main Toolbar click Monitor 2 Senda call from your SIP to the Gateway 3 Checkthe monitor to see that the number was dialed correctly and the call was connected Troubleshooting In case the call was not connected check the following VoIP2ALL 8 Channel Gateway User Guide 16 www eurotech communication com gt Basic System Setup Confirm that the number was compatible with the network by dialing this number directly from your mobile phone If you see that the number is not accepted reconfigure the port prefix table to allow this number See Prefix Configuration Call Handling on page 15 If the call is not displayed on the monitor gt Change the prefix of this port to and retry gt Ifthe call is accepted but not connected reconfigure the port prefix and retry If the call is still not displayed check that this prefix is not assigned to another port i e VolP H323 Host If so reconfigure that port s prefix so it does not conflict and retry If the call is still not displayed check that the SIP ports are forwarded to the Gateway specifically port 5060 to 6066 If the call is connected but there is no audio gt gt Check that the ports are forwarded to the Gateway specifically port 5060 to 6066 Check the audio directly with a SIP phone by bypassing the IP PBX Testing a port with a VoIP phone Perform the following test to ensure tha
14. THE DEBUG SCREEN The VoIP ALL allows you to send and receive USSD commands from the Debug screen This option is used to check and recharge balances with USSD commands gt To send USSD commands from the Debug screen 1 Onthe Main Toolbar click Debug 2 Inthe lower left corner of the screen click the Enable Debug 3 In the command box enter the USSD command you want to send The command format should be C_USDXY lt COMMAND gt lt Number gt X The number of the cellular card from 1 to 4 Y Thenumber of the module in the cellular card from 1 to 4 gt COMMAND is the operation mode COMMAND 1 start session COMMAND 2 stop session gt Number is the USSD number to send The following table lists the possible XY indexes VoIP2ALL 8 Channel Gateway User Guide 72 www eurotech communication com Appendices XY POSSIBLE INDEXES Port1 11 Port9 31 Port2 12 Port10 32 4 Click Send The reply from the network appears in the Debug screen The reply format is A_USDXY Z lt COMMAND gt lt Message gt gt X The number of the cellular card from 1 to 4 Y Thenumber of the module in the card from 1 to 4 gt Z Thenumber of the SIM 1 is Local SIM 2 is SIM Server SIM gt COMMAND is the USSD reply code COMMAND 0 no further user action required COMMAND 1 further user action required COMMAND 2 USSD terminated by network COMMAND 4 Operation not supported g
15. USB cable This facilitates debugging and direct access to the configuration files This is referred to as the Com Cable in this manual gt Input 110 240 V AC 50 60 Hz Output 12 V DC adapter 2 4 and 8ch Gateways or power supply cable 2 3 HARDWARE INSTALLATION This section describes how to install the VoIP ALL Gateway Hardware VoIP2ALL 8 Channel Gateway User Guide 7 www eurotech communication com Installation and Setup 2 3 1 HARDWARE OVERVIEW The Gateway consists of two main sections Master section Contains the LAN USB and COM connections gt Cellular section Contains 2 sets of 4 cellular channels Each channel has a Local SIM ICC port 1 2 3 4 5 6 7 8 and the ability to connect to a SIM Server On the front panel there are 3 rows of LEDs indicating the status of the port Port State and the active SIM ICC State R SIM Server L Local Front Panel E X XX m ee Port State R ICC State t Back Panel 2 3 2 SIM INSTALLATION The following sections describe how to install and remove SIMs in the VoIP ALL Gateway gt Installing Local SIMs on page 8 gt Removing Local SIMs on page 9 gt Installing SIMs in the Internal SIM Server Optional on page 9 2 3 2 1 INSTALLING LOCAL SIMS On the front of the Gateway there are 8 labeled ports to install SIMs VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Installation and Setup gt To installa
16. are confident that due to the quality of our product simplicity of use and excellent customer support the VoIP ALL Gateway will meet your communication needs The goal of our experienced team of engineers who develop and produce our products is to meet the growing demands of our customers in today s communications world We hope you enjoy using the VoIP2ALL Gateway and appreciate any comments you may have as we always strive to improve our products and personal service for all of our customers 1 1 THE VOIP ALL GATEWAY SOLUTION OVERVIEW The 8 Channel VoIP ALL Gateway or VoIP ALL for short can connect VoIP calls to cellular networks CDMA GSM UMTS The VoIP ALL contains a SIP Server that can register up to 32 VoIP clients and connect each of these VoIP clients to the cellular network directly therefore completely bypassing the local landline telephone company The VoIP ALL has 8 ports that can make simultaneous calls to the cellular network You can also call from a VoIP client to another VoIP client The 8 Channel VoIP ALL can be upgraded to include an internal SIM Server that can hold up to 64 additional SIMs the fixed card You can configure the Gateway to direct calls through the most economic SIM Additionally the VoIP ALL is able to load SIMs from 20 external SIM Servers simultaneously VoIP2ALL 8 Channel Gateway User Guide 4 www eurotech communication com Eu rolech Introduction to the VoIP2ALL Gateway COMMUNICATION
17. left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select the operation mode for each port gt Dial Tone All calls that come to this port receive a dial tone when calling any other port gt Blocked All calls that come to this port are blocked The caller hears a busy signal Destination Number All calls that come to this port are automatically routed to a number according to the Incoming Calls Destination mode gt IVR AIl calls that come to this port receive the IVR message For details see IVR on page 55 5 Click Save 4 4 2 1 AUTOMATIC ROUTING This section describes how to configure the ports to automatically route incoming calls to predefined destination numbers gt To route incoming calls to predefined numbers 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select Destination Num VoIP2ALL 8 Channel Gateway User Guide 28 www eurotech communication com e ct INICATIO Advanced Configuration 5 In Incoming Calls Destination in Type select one of the following options gt Fixed All incoming calls to this port are routed to one predefined number Num1 gt Priority All incoming calls to this port are routed to Num1 If the number is busy no answer No Replay Timeout doesn t exist the call
18. list 0 9 Click next to the SIM Prepaid parameter Select Active Click next to Balance Recharge The following details appear E Balance Recharge Type DTMF SC Number PU Message 1 s Accept Recharging Charge Calculation Minimum Balance 50 Activation Type SIM Activation Activation Threshold calls 1 Define the parameters in the following table PARAMETER DESCRIPTION Type The method of sending the recharge request Options include gt USSD gt SMS gt DTMF SC Number The number to send the balance request Not relevant with USSD VoIP2ALL 8 Channel Gateway User Guide 46 www eurotech communication com Message Accept Recharging Minimum Balance Activation type 8 Click Save Advanced Configuration The recharge request message The recharge message is in this format msg s gt msg the recharge message gt 96s the place to insert the voucher number See below The Gateway takes the first unused voucher and inserts it in place of the 96s The resulting string is the recharge message When sending DTMF messages you can add a pause in the DTMF dialing p is a 1 second pause and P is a 10 second pause For example When Type is set to DTMF Message is set to 1 s and the voucher number is 0438888 p22055 P the Gateway calls the SC Number then dials 104388888 waits a short pause dials 22055 waits a long pause and then disconnects the call Not is use The recharge request is s
19. mm EndTime The time to stop the messages i e hh mm Note The end time must be after the start time as the period does not extend to the following day I Click Save 4 8 MODIFYING SYSTEM SETTINGS This section describes how to modify the system s settings including IP Settings on page 50 Dial Settings on page 51 Tone Settings Tone Levels Changing the Password on page 52 Resetting the Gateway on page 52 v v v v v v 4 8 1 IP SETTINGS gt To configure the IP settings 1 On the Main Toolbar click VoIP VoIP2ALL 8 Channel Gateway User Guide 50 www eurotech communication com Eu rolec h Advanced Configuration COMMUNICATION 2 Inthe General tab The following window appears IP Settings IP Address 10162245 Default Gateway 192 168 0 1 Subnet Mask 255 255 255 0 i Er DNS 1 192 168 0 1 din Restore Defaults VPNIP Address T VPN Enebe sve 3 Define the following parameters gt IP Address The IP address of the Gateway By default it is 10 16 2 245 gt Default Gateway This parameter must be configured when working behind NAT so that the Gateway can access the WAN gt Subnet Mask This parameter must be configured when working behind NAT gt Port IP port of the VoIP ALL This is used for connecting to the PC management software Default setting it is 2007 DNS This parameter must be configured when working behind NAT if you need
20. net cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected to the IP Switch 5 Click Properties VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 75 EuroTech COMMUNICATION Appendices 6 Select Internet Protocol TCP IP and click Properties Local Area Connection Properties Connect using SB Realtek ATL8139 810x Family Fast E This connection uses the following items F AEGIS Protocol IEEE 802 1 v3 7 5 0 Network Monitor Driver Lininstal Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks v Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP2ALL 8 Channel Gateway User Guide 76 www eurotech communication com EuroTech COMMUNICATION Appendices Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol TCP7IP Properties You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 158 0 15 Subne
21. place Note If you have inserted the SIM in the proper manner the chamber will close flat to the Server card and cannot slide out 5 Repeat for each SIM card VoIP2ALL 8 Channel Gateway User Guide 10 www eurotech communication com EuroTech COMMUNICATION Installation and Setup 2 3 3 CONNECTING CABLES On the master card there are LAN COM and USB connectors lub MS Lk Model Octavia V2A 8P8S 64S Input Current 5 A Rated Voltage 12V DC CE Serial No m 20015511 W H 3 2 1 Connect the following to the Gateway gt LAN cable The LAN cable is used to connect the system to the internet network Connect the LAN cable to the RJ 45 marked LAN gt Antennas Connect antenna cable for each cellular card Position the antennas at least 40 centimeters apart and more than 1 5 meters from the Gateway gt Power Supply Cable Connect the power adapter cable from your 110 240V 50 60Hz power outlet to the VoIP ALL Gateway power connector adapter COM Cable RS323 USB The COM connection is not essential for day to day use Connect the COM cable to the RJ 45 marked COM or the USB cable For details see Appendix A Working with COM USB Port on page 67 2 4 SOFTWARE INSTALLATION Configuration is performed on an auxiliary computer by installing the VoIP ALL Management software CD for MS Windows Application gt To install the VoIP ALL Management Software on a MS Windows PC 1 Insert the VoIP ALL Man
22. to connect to an external SIP Server with a name and not an IP address Configure the DNS parameter to the IP address of your DNS server Important Do not enable the VPN option It is not supported in this Gateway 4 Click Save The Dial Settings define the time intervals the Gateway uses when making calls gt To configure the dial settings 1 Onthe Main Toolbar click VoIP VoIP2ALL 8 Channel Gateway User Guide 51 www eurotech communication com Eu rolec h Advanced Configuration COMMUNICATION 2 Inthe General tab The following window appears Dialling Settings Wait for Dialing secs 1 180 20 Last Digit Timeout secs 1 180 4 No Reply Timeout secs 1 180 co DISA Sec 60 SAVE Restart Call r 3 Define the following parameters gt Wait for Dialing The time in seconds from the start of the dial tone that the VoIP ALL waits for the first digit to be dialed After that time the VoIP ALL closes the channel gt Last Digit Timeout The time in seconds the VoIP ALL waits to call the number after the last digit dialed NoReply Timeout The number of seconds without an answer that the Gateway waits before determining no answer gt DISA The number of seconds each DISA number stays in the memory Restart Call When enabled consecutive VoIP calls are allowed Before the end of a call from the cellular to VoIP press to receive a dial tone which enables you to
23. 060 gt RTP Start Port The first port in the RTP port range The default is 5066 gt RFC2833 Payload Type The type of payload to be used by the SIP The default is 101 gt Codec 1 Codec 4 The priority of the Codec which the SIP Server uses when making outgoing VoIP calls Note The CODEC priority is relevant only in calls to SIP the codec for the incoming calls from SIP is determined by the SIP that sends the calls to the Gateway gt Authentication When enabled a user name and password is required to register the VoIP ALL in the internal SIP Server Realm The name of the SIP Server realm of operation VoIP2ALL 8 Channel Gateway User Guide 24 www eurotech communication com Euro COMMUNICAT ech e Advanced Configuration 4 Click Save gt To register SIP client without authentication 1 Open the configuration page of your SIP phone 2 Configure the account with these parameters gt The SIP Server IP Address the IP address of the Gateway gt The SIP User ID the chosen number for this extension gt The Authentication Password you can leave empty 3 Save the registration settings 4 Register with the new account 5 Inthe VoIP ALL software on the Main Toolbar click VoIP 6 Select the SIP Status tab If the SIP phone is registered it will appear in the User Count list gt To register a SIP client with authentication 1 On the Main Toolbar click VoIP 2 Select the SIP tab
24. 1 3 ASSIGNING A LOCAL SIM TO WORK FOR A LIMITED CALLING TIME In the Call Duration mode each SIM works for a defined number of call minutes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches O The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table The calculation of the units per interval The Gateway calculates the call duration by intervals An interval is a minimum billing duration When making a call shorter than 1 interval you will be charged the entire interval cost VoIP2ALL 8 Channel Gateway User Guide 22 www eurotech communication com Advanced Configuration You must define the cost and time duration of the intervals Current Balance 1000 Primary bill int sec 30 Primary Cost per bill int Units 2 Primary Interval Count 2 Secondery bill int sec 20 Secondery Cost per bill int Units 1 Calculations are as follows See the parameters in the figure above gt At the beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval are defined in Primary Cost per billing interval gt This Prima
25. ANDATORY to run the VoIP ALL unless otherwise indicated After completing this section your Gateway is functional for basic operations You may choose to make further configurations For details see Advanced Configuration on page 19 2 1 INSTALLATION OVERVIEW Perform the following steps to install and setup your system 1 Check the items delivered in your package see Check the Package Items on page 7 2 Install SIMs see Hardware Installation on page 7 3 Connect LAN cables antennas and power supply see Connecting Cables on page 11 4 Install the PC management application using the CD provided see Software Installation on page 11 5 Power upthe Gateway 6 Perform basic setup see Basic System Setup on page 12 7 Make basic system configurations see Basic Configuration on page 14 8 Test the Gateway Basic System Test on page 16 9 Optional Make advanced system configurations see Advanced Configuration on page 19 2 2 CHECK THE PACKAGE ITEMS Make sure that your package contains the following components before installation Main Hardware Device The VoIP ALL Gateway gt Quick Installation Guide Brief installation explanations gt Software Installation CD Gateway Manager CD for MS Windows Management Application Includes the User Manual file and additional auxiliary utilities gt Cellular Antennas LAN Connection Cable RS 232 Serial PC Comport COM connection cable RJ 45 to RS 232 COM or
26. BX icc ee nee nee I Hu EM eet Eae den ine dese paes ie dede 30 4 7 Configuring the SIM Server sessi nnn 31 4 7 1 Connecting the GUI Management sss enne enne enn 32 4 7 2 Defining the General Settings cccccccccccsssceceessececeesseeeceeseeeceeaeeeesesseeeesesaeeeeees 33 4 7 3 Defining SIM Settings cccccccccsscssssecssscecseececsaeesessecsseeecsaeesssuecsessecseeessaeessaaeesnees 34 4 7 4 Assigning a SIM to Work in the Gateway sess 37 VoIP2ALL 8 Channel Gateway User Guide 2 www eurotech communication com Euro Contents 4 7 5 Blocking SIMS 2 et eode bent eke ects tute destra de EE atus 42 4 7 6 Checking SIMibalatiCe nee EE tuve ves ean eres 43 4 7 7 Monitoring the Balance of SIM cccccsscccessssceceesssceceeseeeceeeeeeeseaeeeeseaeeeeeesaeeeeees 45 4 7 8 Recharging SIM balance iiit rac oret e e E dent ca ated e leac 45 4 7 9 Configuring Test Call Profile re ce tree yan nee troie 48 4 7 10 Gontiguribg Test SMS x ccce ceo teet iode teer med etg etta agere IRES 49 4 8 Modifying System Settihgs eene nde vise Ed YER RES EET EET ER GREG 50 4 8 1 I 50 4 8 2 Dial Settings asm eret enit ena redeo E a trs cere 51 4 8 3 Changing the PassWord 8 rete t tete nto sedeo serves be nup evan eee x RE SSA 52 4 8 4 Resetting the Gateway c cedet eese ee doe eeu tute tede eant 52 4 9 Configuring Special Features e deerit ntt 53 4 9
27. CALL DETAIL REPORTING The Gateway records the call information of the last 100 calls The call records CDR in short are kept on the RAM memory of the Gateway VoIP2ALL 8 Channel Gateway User Guide 64 www eurotech communication com EuroTech COMMUNICATION Monitoring Calls gt To view the call reports 1 Onthe Main Toolbar click Call Report The CDR screen appears VolP2ALL System ver 4 0 IP 192 168 0 48 2000 Ngaga ua Disconnect Voip System L Report Users Ports Virtual SIM Debug Monitor Exit Gateway Time 00 18 31 J01 01 2000 Gateway ESN 21007509 Check every Minutes Path C Program Files Eurotech Communication VolIP24LL 4 0 beta Save Export every Records Format e Access C CSV C XML Include header SN Hee eame esie si i a ta uium 01 01 2000 02 14 42 01 01 2000 02 14 47 01 01 2000 02 15 10 100 046801080 01 01 2000 02 17 08 01 01 2000 02 17 13 01 01 2000 02 17 23 046801080 100 01 01 2000 02 13 57 Mo Anser 01 01 2000 02 14 00 100 046801080 01 01 2000 02 14 42 01 01 2000 02 14 47 01 01 2000 02 15 10 100 046801080 Total records 4 Clear Export to Access csv ML SP Connected 0018 31 01201 2000 2 Click Refresh to display the call reports from the Gateway The PC software reads the records from the Gateway and clears them from the Gateway memory The Call Report window displays the following informat
28. M Load Type define how the Gateway selects the next SIM when the current SIM has finished its work Select one of the following Random The SIM to work is selected randomly Max Balance The SIM with the highest balance Min Balance The SIM with the lowest balance First The next available SIM on the list Last The last available SIM on the list 12 Click Save Swapping SIMS in Call Duration every few calls In Call Duration mode you can define the port to swap the SIM every few calls before reaching the daily limit Each time the SIM is activated the Gateway selects a random number within the range defined in the Max and Min Call Count parameters This is the amount of calls the SIM makes during its activation time before being replaced by the next SIM on the list gt To swap SIMs 1 From the Main Toolbar click Virtual SIMs 2 Select the Profile tab 3 Select a profile 4 Define the following parameters gt Max Call Count gt Min Call Count 5 Click Save 6 Assign the profile to a SIM See Assigning a Profile to a SIM on page 37 7 Define the Call Duration list See above 4 7 4 3 USING THE SECONDARY IP If the SIM Server is working with a private IP address behind NAT and the Gateway accesses the SIM Server from the public IP you need to configure the secondary IP so the Gateway can contact the SIM Server VoIP2ALL 8 Channel Gateway User Guide 41 www eurotech communication com Advanced Con
29. SIM in a cellular card 1 Locate the ICC Port on the cellular card 2 Position the SIM in the port SIM socket so that the SIM s metal contact is facing up and the snubbed edge is on the right hand side directed into the SIM socket 3 Gently push the SIM card into the SIM socket until you hear a click The SIM is now installed 2 3 2 2 REMOVING LOCAL SIMS gt Toremove a Local SIM 1 Locate the port containing the SIM you want to remove 2 Press gently on the SIM until you hear a click 3 Pull the SIM from the socket completely Important Do not leave the SIM half way in or out This will disable the port from loading SIMs from the SIM Server 2 3 2 3 INSTALLING SIMS IN THE INTERNAL SIM SERVER OPTIONAL The SIM Server card has 64 SIM chambers The card is split into SIM card 1 and SIM card 2 which are marked from 1 to 32 VoIP2ALL 8 Channel Gateway User Guide 9 www eurotech communication com Eu roTech Installation and Setup COMMUNICATION gt To install a SIM in the internal SIM Server 1 Remove the 2 screws from the top cover and slide backwards The SIM Server card will be revealed EGRE E I 2 To open the SIM chamber gently push the metal slide in the direction of the connector and lift 3 Position the SIM card in the chamber with the metal contacts facing downwards and the snubbed edge facing to the right gum c 4 Push the metal housing down towards the card The SIM card is now in
30. Wait until it is finished I Click Enter On screen you will see 12 To see the IP settings write the command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle COM44 HyperTerminal File Edit View Cal Transfer Help Da 23 s Si321x PCMStop i321x_RingStop mtSTANDBY calling ProSLIC PCMStop and ProSLIC RingStop on on channel channel i321x_PCMStop i321x_RingStop FROK change channel state to off hook 8 FROK change ch annel state to on hook 8 FROK change channel state to off hook 85 FROK change ch annel state to on hook lt BusyBox v1 2 2 2088 02 26 809 22 80808 Built in shell lash Enter help for a list of built in commands ifconfig esu Link encap Ethernet HWaddr BB8 98 8F 04 CB 98 inet addr 18 16 2 245 Bcast 18 255 255 255 Mask 255 255 255 8 UP BR Nh CAST MIU 158080 Metric 1 RX packets 3745 errors dropped overruns frame 8 TR packets 3766 errors dropped overruns carrier collisions txqueuelen 1888 RX bytes 492876 4481 3 KiB TX bytes 750799 733 2 KiB Link encap Local Loopback inet addr 127 0 8 1 Mask 255 8 8 8 UP LOOPBACK RUNNING MTU 16436 Metric 1 R amp packets errors dropped overruns frame TR packets B errors B dropped overruns carrier B collisions txqueuelen RX bytes 8 6 BD TK bytes B 80 0 B5 Connected 00 01 40 ANSIW 115200 8 N 1 I 2 3 4 5 6
31. address shown in Connected IP gt Connected IP The IP address of the Gateway that is using the SIM gt Connected Port The port in the Gateway the SIM Server is connected to gt Call Count The amount of calls this SIM made last time he was connected gt Call failed The amount of consecutive failed calls this SIM made last time he was connected gt Last Recharge Day Currently not in use gt Last Recharge Month Currently not in use gt Last Recharge GW Currently not in use Call Count The total number of calls executed gt Call Fail The number of calls that failed gt Blocked Cause Indicates if the SIM is blocked and what is the block cause See Blocking SIMs on page 42 3 Configure the following SIM parameters as needed Desc Enter a name for this SIM gt Current Balance The total amount of units to be used in Call Duration mode Recharge Value Currently not in use gt Profile A group of parameters of the SIM used when registering The default profile is O for regular operation For advanced configuration see Configuring a Profile on page 36 VoIP2ALL 8 Channel Gateway User Guide 35 www eurotech communication com Euro Advanced Configuration gt Test Call Profile A group of parameters of the SIM used when making Test calls The default profile is O disabled To enable see Configuring Test Call Profile on page 48 gt Test SMS Profile A group of parameters of
32. agement Installation CD into the CD drive of the PC 2 Navigate to the installation CD drive 3 Double click setup exe 4 Click Next The Destination Folder appears 5 Select the destination folder by clicking Change and navigating to the destination 6 Click Next 7 Click Install The VoIP ALL Management application begins installation You will be prompted when the installation is complete 8 Click Finish and remove the CD Note If the VoIP ALL icon appears on the Desktop the application was successfully installed VoIP2ALL 8 Channel Gateway User Guide 11 www eurotech communication com Eurolech EE EP T COMMUNICATION 3 BASIC SYSTEM SETUP This section describes how to perform basic configurations and operations in the Gateway The Management application gives you access to all of the tasks you need to use VoIP ALL system gt To open the application click the VoIP ALL icon on the Desktop or open from the directory where the application is located default Start Programs Eurotech Communication VoIP ALL Management The first tasks you need to perform are gt Connecting to the Gateway on page 12 gt Setting the Clock on page 13 Changing the Gateway s IP Address on page 14 gt To connect to the Gateway 1 Onthe Main Toolbar click Connect The Selected Connection window appears Select Connection Please enter detail for the host that you want to connect Host address 10 16 2 245
33. call another VoIP number 4 Click Save A password is required to connect the Gateway to the PC software By default the password is admin gt Tochange the password 1 From the Main Toolbar click System 2 Inthe Settings tab 3 In Password change enter your current password 4 In New Password enter the new password 5 Confirm new password 6 Click Update Password You can reset the Gateway from the management software gt To reset the Gateway 1 From the Main Toolbar click System 2 Inthe Setting tab click Reset System VoIP2ALL 8 Channel Gateway User Guide 52 www eurotech communication com Euro lech MEAS Advanced Configuration 4 9 CONFIGURING SPECIAL FEATURES The section describes how to use VoIP ALL s special features including Network Announcement Message Detection on page 53 Port Test Calls on page 53 Source Routing on page 54 IVR on page 55 Callback on page 56 DISA Direct Inward Access System on page 57 BCCH Configuration on page 57 Cw v v v v wv v v Sending and Receiving SMS on page 59 4 9 1 NETWORK ANNOUNCEMENT MESSAGE DETECTION This advanced feature is designed to block cellular network messages The cellular network answers a call with a message faster than a mobile phone When enabled if the Gateway detects that the call was answered below the Connection Time it disconnects the call After a number of consecutive detections defined in Number of detection it block
34. d Configuration COMMUNICATION gt ID The User number in the list gt First Name gt Last Name gt VoIP Number user name gt GSM Number gt PSTN Number relevant only when the Gateway has an FXO port Capabilities Which special features the user can access gt Active Features Not active in this version gt Secret The SIP authentication password Click Insert To update a user On the Main Toolbar click Users Locate the user on the User list Update the user number value information as needed Click Update at the end of the user s row Click Yes to confirm the update To delete a user On the Main Toolbar click Users Locate the user on the User details list Click Delete at the end of the user row in the list Click Yes to confirm the deletion To find a user in the list On the Main Toolbar click Users In Search Field select the value type to search by In Search enter the value to search by Click Search The list displays all the users that match the search criteria To return to the complete list click All Users 4 4 CALL HANDLING This section describes how to handle outgoing and incoming calls to the Gateway All calls arrive to the Call Manager The Call Manager then directs the calls accordingly For each port you define which numbers the port uses to dial out and how to handle the incoming calls The basic method of directing outgoing calls is by the prefix of the
35. d by the number defined in this parameter The Current Balance is updated with the multiplied answer This converts the currency amounts to defined unit amounts For example If 1 5 billing intervals and 1 billing intervals 1 unit define the multiplier as 5 then an answer of 2 will equal 10 units 4 7 7 MONITORING THE BALANCE OF SIM When the SIM is registered in any port you can check the balance by profile The SIM Server saves Current Balance updated by the last balance check of each SIM gt To monitor the balance of all SIMs 1 On the Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 Select the SIM Recharge tab 5 Click next to a Card The Current Balance for all SIMs in the card are displayed 4 7 8 RECHARGING SIM BALANCE The SIM balance can be recharged using the following procedure There are two methods of recharging the balance VoIP2ALL 8 Channel Gateway User Guide 45 www eurotech communication com 1 2 3 4 5 6 7 Advanced Configuration Manually Using the debug screen See Appendix B Sending USSD Unstructured Supplementary Service Data commands in the DEBUG screen on page 72 By Profile Using the profile the Gateway recharges the balance automatically at defined times To recharge the SIM balance On the Main Toolbar click Virtual SIM Select the Profile tab In Server Profiles Selection select a profile from the
36. dialed number VoIP2ALL 8 Channel Gateway User Guide 26 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected 200 prefixes can be configured for each port If more than one port has a matching prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group Note To connect properly with the FXO port to the PSTN you must first configure the Tone Settings to match the PSTN network you are using See Tone Settings gt To manage call prefixes 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed Time Table Prefixes Local SIM Incoming Calls Handle Diar Tone v Incoming Calls Destination Type Priority Num1 Num 2 Num 3 Num 4 Num 5 Num 6 Num 7 Num 8 Num 9 Num 10 Num 11 Num 12 Num 13 z Num 14 General Num 15 v Remove Prefix Add Prefix Active Prefix Type Start Delay REN Tei a Connect Time veryearly include 4 Enter the prefixes you want to add to this port in the table There are these two rules The default prefix is If the prefix of a port is then al
37. dle cell gt To configure the Local SIM BCCH 1 Onthe Main Toolbar click Ports 2 From the ports list select a port to configure 3 Select the Local SIM tab 4 Inthe Local SIM parameters list define the following Note To work with the BCCH timer the BCCH parameter must be undefined gt BCCH The BCCH you want the SIM to lock on When this parameter is undefined the SIM works in Auto mode and locks on to the BCCH with the highest reception level gt BCCH timer When defined the BCCH is rotated according to this amount of time VoIP2ALL 8 Channel Gateway User Guide 58 www eurotech communication com gt Euro Advanced Configuration BCCH rssi When rotating the BCCH the port randomly chooses only BCCH with a higher reception level than the rssi definition Note If the BCCH rssi is defined below 100 db the SIM may not be able to register 5 Click Save Local SIM 6 To apply the changes reset the port gt To configure the SIM Server BCCH 1 On the Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 Select the Profile tab 5 In Servers Profile Selection select a profile you want to configure 6 Inthe Servers Profiles table click next to the BCCH parameter 7 In Channel Selection select the mode of the BCCH lock gt gt gt Auto Automatically locks on the best reception BCCH Lock Locks on to the BCCH that you define in the List A
38. e VoIP ALL containing a DSP processor with a Linux based operating system gt Port ch A port is single channel that can send call s gt Cellular Card Slave card A card with cellular ports modules gt SIM Server Card A SIM Server card that has 32 SIM sockets which is located in a SIM Server or Gateway VoIP A protocol for transmitting voice calls on Ethernet networks SIP A protocol for registering VoIP clients and making VoIP calls SIP Server A virtual PBX that can register and connect SIP phones SIP Account A user name and password which is given to register a SIP phone SIP Registration The process of the initial connection of the SIP account to the SIP Server Authorization SIP registration with username and password SIP Client A SIP phone that is registered in a SIP Server Internal SIP Server The SIP Server that is built into the Gateway v v v v v v v v v SIM Registration The activation of the SIM in a cellular network The SIM must be registered to make calls gt Local SIM A SIM on a cellular card gt Virtual SIM A SIM from a SIM Server VoIP2ALL 8 Channel Gateway User Guide 6 www eurotech communication com Eu rolech Installation and Setup COMMUNICATION 2 INSTALLATION AND SETUP This section will guide you through the installation and setup process including basic configuration and a system test to ensure that all components are working properly These steps are M
39. e to enable IVR message recording b Type select either VoIP2ALL 8 Channel Gateway User Guide 55 www eurotech communication com Euro Advanced Configuration Quick Call hear the IVR message only Choose Call hear the IVR message and choose the extension with DTMF from the list a Default Number The default extension number when the requested extension does not exist b Record Number The number to dial to record the IVR message c Test Number The number to dial to hear the IVR message 4 In IVR Values list the digits to be dialed to reach the IVR extensions gt Seq the digits to dial gt Dest the extension number 5 Click Save 6 Select a port from the port list 7 Select the Prefixes tab 8 In Incoming Calls Handle select IVR 9 Click Save gt To record an IVR message 1 Dial the Record Number from the SIP 2 When you are connected record the IVR message The message can be up to 3 minutes 3 Hang up 4 To hear the IVR message dial the Test Number from the SIP gt To work with the IVR message 1 Call this port SIM number You will hear the IVR voice message This message will be followed with a dial tone 2 Enter the digits you set to reach the desired extension 4 9 5 CALLBACK Using the Callback feature you can configure the Gateway to call a user back and bill the call to the Gateway SIM gt To configure Callback 1 On the Main Toolbar click Users 2 Inthe Use
40. econdary Cost per Bill The number of units the Secondary Bill Interval will count Int Max Call The maximum number of calls per connection Min Call The minimum number of calls per connection STATISTICS READ ONLY Call Count The number of calls the SIM made the last time it was connected Call failed The number of failed calls the SIM made the last time it was connected Click Save 4 1 1 REGISTERING THE LOCAL SIM IN THE CELLULAR NETWORK AUTOMATICALLY When the Local SIM is active by default it registers in the cellular network automatically when inserted in the SIM socket To set the SIM to be active by default 1 2 3 4 5 From the Main Toolbar click Ports In the port list on the left side of the window select General In Default SIM select Local SIM work by default Insert the SIMs to the cellular port s Local SIM sockets On the Main Toolbar click Monitor The monitor window appears displaying the status of the cellular ports 4 1 2 ASSIGNING A LOCAL SIM TO WORK BY TIME TABLE When the Local SIM is active by Time Table it registers in the cellular network according to the schedule defined here When you set the time table you mark a Local SIM to work at a specific time VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Advanced Configuration 21 Advanced Configuration gt To define a Time Table 1 From the Main Toolbar click Ports 2 Inthe ports lis
41. efine the following parameters gt Primary Bill Interval gt Primary Interval Count gt Primary Cost per Bill Int VoIP2ALL 8 Channel Gateway User Guide 23 www eurotech communication com Eurol COMMUNICAT ech e gt Secondary Bill Interval Advanced Configuration gt Secondary Cost per Bill Int gt Current Balance 5 Click Save gt To define the Call Duration SIM list 1 On the Main Toolbar click Ports 2 From the ports list on the left select a port 3 Select the Time Table tab 4 In Type select a Time Table type 5 In Swapping Type select Call duration 6 In Available SIMs select the Local SIM L1 7 Inthe Time Table click a cell A dialog box appears 8 Inthe dialog box enter the amount of units you want to limit the SIM to that day 9 Tounselect the cell click it again 10 Click Save 4 2 CONFIGURING THE INTERNAL SIP SERVER The Gateway has an internal SIP Server that is able to register up to 32 SIP clients A SIP client can be a gt VoIP phone gt External SIP Server gt IP PBX Softswitch The internal SIP Server can work with or without authentication When working with authentication the SIP account must be entered into the Users list gt Toconfigure the SIP Server 1 On the Main Toolbar click VoIP 2 Select the SIP tab 3 Inthe Internal SIP Settings section of the window define the following parameters gt SIP Port The TCP port of the SIP Server The default is 5
42. ent when the Gateway detects that the balance of the SIM is below the Minimum Balance or when it is scheduled in Activation type When to automatically send the recharge request There are three options gt SIM Activation After the SIM is registered in the cellular network and an outgoing call was made gt Calls After the number of calls defined in Activation Threshold Minutes After the number of calling minutes defined in Activation Threshold 4 7 8 1 CONFIGURING VOUCHERS In the Vouchers tab you load the recharge vouchers for the SIMs A list of vouchers can be defined for each cellular network Each voucher contains the recharge key code and the status of the voucher gt Key Code The recharge key for this voucher is usually printed on the voucher card gt Status The current status of the voucher gt O Not used gt 1 Currently in use gt 2 Used successfully gt 3 Used unsuccessfully The following is an example of a DTMF voucher number VoIP2ALL 8 Channel Gateway User Guide 47 www eurotech communication com Advanced Configuration 0123456 p01234 P In this example the recharge key code consists of two codes After each code you need to send We added short pause marked by p between the codes and a long pause marked by P at the end gt To add anew voucher 1 On the Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Syncronization 4 Select t
43. figuration gt Toconfigure the Secondary IP 1 On the Main Toolbar click Virtual SIM 2 Select the SIM Server tab 3 Click Synchronization 4 In SIM Servers Settings click the sign next to General of the SIM in the list you want to configure 5 In IP Address2 enter the external IP address of the SIM Server Sim Server 66 All Loaded 2 General IP Address 192 168 0 48 IP Address2 80 178 12 158 Port 2009 Desc Sim Server 66 Debug Level 0 v 6 Click Save Setting 7 Onthe Main Toolbar click Ports 8 From the ports list on the left select a port 9 Enable the Secondary IP in the Time Table 10 Assign the SIM to work in the Gateway See Defining a SIM to Work by Time Table on page 37 or Defining a SIM to Work by Call Duration on page 39 Note Do not forget to configure the NAT of your LAN to forward ports 2008 and 2009 to the SIM Server 4 7 5 BLOCKING SIMS The VoIP ALL has a SIM blocking feature to decrease the number of unsuccessful calls from a SIM When the SIM is marked Blocked in the SIM Server it is unregistered from the port in the Gateway and cannot be used until you manually unblock the SIM This improves the ASR by blocking SIMs that have a low call success rate Note This feature is only available when using Call Duration mode There are four reasons that the Gateway blocks a SIM gt Reason 1 The SIM is blocked manually gt Reason 2 The SIM has made the number of consecutive
44. g list all of the SIMs from the SIM Servers are displayed VoIP 2ALL System V7 1B47 P 192 168 0 47 2007 D amp Ug Pao Disconnect Voip System CallReport Users Virtual SIM Debug Monitor Gateway Time 12 38 48 15 08 2010 Gateway ESH 1234 SIM Servers List Sawelist _ Clear List_ 10162245 2009 delete E aan qi annn amp q e g 1 i La a La 03 03 i al In the General section at the top of the list the general settings of the SIM server appear VoIP2ALL 8 Channel Gateway User Guide 33 www eurotech communication com Advanced Configuration gt To define the general settings of the SIM Server 1 From the SIM Servers List click the sign to open the General settings list Int SS All Loaded 190 iz General IP Address 192 168 0 49 IP Address2 192 168 2 49 Port 2003 SIM Port 2008 Desc Int 55 Debug Level 0 v Initial Current Balance 2000 VPN IP Address VPN Enable False v Sim Load Type Random v 2 Configure the following parameters as needed gt IP Address The IP Address of the SIM Server gt IP Address2 The secondary IP Address See Using the Secondary IP on page 41 gt Port The port to access the SIM Server 2009 gt SIM Port The port to access the SIMs data 2008 Desc Define a name for the SIM Server gt Debug Level Is the amount of detail to be shown on the Debug Screen The default is O gt Ini
45. gt Port number 2007 default port 2007 tme 2 In Host address enter the IP Address of the VoIP ALL Gateway The default 10 16 2 245 Note If you can t remember the IP Address of the Gateway see Appendix A Working with COM Port on page If the PC does not have an IP address in the same Subnet as the Gateway see Appendix C PC to Gateway Direct LAN Access on page 3 In Port number enter the Port Number of the Gateway The default port is 2007 4 In Password enter the password of the Gateway The default password is admin 5 Click OK to connect VoIP2ALL 8 Channel Gateway User Guide 12 www eurotech communication com EuroTech COMMUNICATION Basic System Setup Note You must wait 30 seconds after connecting the power to the VoIP ALL Gateway for the initialization process to end before connecting with the PC Management gt To set the clock 1 On the Main Toolbar click System and select the Setting tab The following window appears Reset system Setting m System Setting System version m System time Date dd mm yy 2107 2004 Time hh mm kL Day Date Format dd mmyy Automatically Set the Gateway Time on Connection Keep Alive the Gateway Connection Write Setting 2 In Date define the required date 3 In Time define the local time 4 In Date Format select the format in which the da
46. he Profile tab 5 In Servers Profiles Selection select a profile 6 In the MCC and MNC parameters enter network and country code of the SIM 7 Click Save 8 Select the Voucher tab 9 Inthe Server field select a SIM Server to work with The SIM Servers are listed by their IP address 10 In the MCC field select the country code of the profile II In the MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed 12 Click Add Number A new voucher appears in the list 13 In the Num field enter the key code of the voucher 14 Click Save 15 Click Refresh to view the updated list The new voucher has a default state of Available Note After the voucher has been used the state indicates if the voucher was used successfully gt Toadd multiple vouchers from a file 1 Create a txt file listing the vouchers Each voucher should be listed in a separate line without space or punctuation 2 Inthe Server field select a SIM Server to work with The SIM Servers are listed by their IP address 3 Inthe MCC field select the country code of the profile 4 Inthe MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed 5 Click Load From File 6 Select the txt file you created The number of vouchers in the file appears in Count to Load In the Vouchers lis
47. he type of the Gateway The following shows a 2 channel Gateway Gateway Monitor Legend Hide 7 fdb NetID 42502 BCCH 589C50 f4db NetID 42501 BCCH 77 9CE1 SIM ready SIM ready a The following information appears gt SIM indicator the color indicates the status of the SIM gt Net indicator the color indicates the status of the SIM registration in the cellular network The Net and SIM color indicators gt Red indicates there is no connection gt Yellow indicates there is a connection but no data transfer gt Green indicates transfer of data SIME the number of the active SIM 1 is Local SIM 2 is SIM Server SIM The db number at the top left indicates the cellular reception level Net ID the ID number of the cellular network BCCH the number of the Broadcast Channel Atthe bottom right of a port cell right click the blue triangle to display the following list of options Refresh Port Updates the data from the ports w cv cv cw N VoIP2ALL 8 Channel Gateway User Guide 62 www eurotech communication com EuroTech COMMUNICATION Monitoring Calls ResetPort Reset the port The ports are reset in pairs gt Port Control gt To display the Port Control information Port Control displays information about the port 1 Click on a port The Port Control window appears 2 Select the Info tab The following information appears gt Status of the port The
48. ime must be after the start time as the period does not extend to the following day 9 Click Save 4 7 10 CONFIGURING TEST SMS Test SMS is a function to randomly send SMS from the cellular ports to predefined destinations allowing you to test incoming SMS to the cellular ports SIMs that use this profile will operate like any other SIM until Start time At Start time the port that uses this SIM will send SMS randomly to one of the numbers in the Test SMS profile using one of predefined messages gt To configure Test SMS profile 1 On the Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Select the Test SMS tab 5 Inthe Server field select an index profile 6 Click Add Number In the Test SMS Profile list Destination not Save appears VoIP2ALL 8 Channel Gateway User Guide 49 www eurotech communication com Eu rolec h Advanced Configuration COMMUNICATION 7 Enter the number to send the test call to You can add multiple numbers by repeating step 6 and 7 8 Click Add Content In the Test SMS Profile list Content not Save appears 9 Enter the message to send You can add multiple messages by repeating step 8 and 9 10 Define the following parameters gt Min Max Freq The minimum and maximum length of time between the messages The time between messages is a random amount of seconds in this range gt Start Time The time to start the messages i e hh
49. ing a Second Master ccccccccccsssseceessssececssseececsesaeceesesaeeeeseaaeeeesesaeeeeeeaaes 16 3 1 6 Basic System TOSE eiie rere RO SERE ine NE AER COPY A xa AORRE PER Coa e AE ARREPVAO AEN RS tase 16 3 1 7 Whats INGK G2 crepitu 17 4 ADVANCED CONFIGURATION wiccicssssccccssccccicessvccseossscecdessvessecssascssosaveasboosadeasosavessoosssastoosans 19 4 1 Advanced SIM Configurations norisei eene eene enne nnne nnn nn 19 4 1 1 Registering the Local SIM in the Cellular Network Automatically 21 4 1 2 Assigning a Local SIM to Work by Time Table ccccccssscccceecessesssseceeeesesssesseaeees 21 4 1 3 Assigning a Local SIM to Work for a Limited Calling Time esesse 22 4 2 Configuring the Internal SIP Server sess nnne 24 4 3 WSEFS BISE seco 2 ioc A irme eee etie ves eene iesu deese eet eee eee neds 25 4 4 ec LEN 26 4 4 1 Handling Outgoing Calls Prefixes sees 27 4 4 2 Handling Incoming Call siiccd rtt tete ette p e toute ed Repeat 28 4 5 Cellular Outgoing Call Configurations esses nnn 29 4 5 1 IP RestrictlOns uisi eiiis ecce ehh raesade co whale nea eie Eee ea beige 29 4 6 Cellular Incoming Call Configurations ccccccccccccssscssssececececessesnaeeeeeeessesssneaeeeeeens 30 4 6 1 Calling to a SIP Phone iiie rc eee tro rien Rn er sack ee nne trece Ge ne senda 30 4 6 2 Calling to ani IP P
50. ion gt Start Time The time the call was initiated gt Connect Time The time the call was connected EndTime The time the call was disconnected gt Orig Port The port that initiated the call DestPort The port that the call went to gt Rel Cause The disconnection code Calling Number The number that initiated the call Called Number The number that was called VoIP2ALL 8 Channel Gateway User Guide 65 www eurotech communication com Euro Monitoring Calls gt Call Count The amount of calls this SIM has made gt Failed Calls The amount of unsuccessful calls this SIM has made gt Card Num The number of the SIM Server Card that the SIM is located SIM Num The location of the SIM socket in the card Call Duration information gt Bill Primary The SIM Primary Bill Interval gt Bill Units Primary The SIM Primary Cost per Bill Int gt Primary Interval Count The SIM Primary Interval Count gt Bill Secondary The SIM Secondary Bill Interval gt Bill Units Secondary The SIM Secondary Cost per Bill Int gt Current Duration Balance The amount of units that is left on the SIM for the day gt Current Duration Balance The SIM Current Balance total of the SIM gt Call Duration The length of the call in seconds All the times are in the format Day Month Year Hour Minutes Seconds 3 Optional Click Clear to clear the CDR window gt To manually exp
51. is routed to the next number on the list until there is an answer gt Cyclic The same as in Priority mode except that each call begins with the next number on the list 6 Click Save Note The Host port Destination Num is not active To automatically route the calls from the Host set up routing in the SIP port for both SIP and Hosts 4 5 CELLULAR OUTGOING CALL CONFIGURATIONS To receive calls from a SIP and sending the calls to the cellular There are two options gt Receiving calls from an IP PBX or SIP Server see SIP Configuration on page 15 gt Receiving calls from a SIP phone that is registered in the internal SIP Server see Configuring the Internal SIP Server on page 24 4 5 1 IP RESTRICTIONS You can define the range of SIP IP addresses which the Gateway is allowed to receive calls from When the IP address is restricted all the messages from that IP will be blocked You will not be able to call from that SIP or to register the SIP gt Torestrict the SIP IP address range 1 On the Main Toolbar click VoIP 2 Select the IP Restrictions tab A window appears with two restrictions tables gt Enable IPs gt Deny IPs 3 Define the SIP IP Address range according to the following rules Enable IPs and Deny IPs are not defined All IPs are allowed gt Only Enable IPs is defined The IPs in the defined range are allowed and all other IPs are denied Only Deny IPs is defined The IPs in the defi
52. l the calls that do not match a prefix in another port are routed through this port VoIP2ALL 8 Channel Gateway User Guide 27 www eurotech communication com EU ro Advanced Configuration gt If two or more ports have the same prefix then the Gateway will divide the calls between the ports 5 Optional You can modify the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters Remove Prefix Select how many digits to remove from the beginning of the dialed number gt Add Prefix Enter the digits to be added at the beginning of the number 6 In Prefix Type select one of the following options Include to only call the prefixes that included in the table gt Exclude to only call the prefixes that are excluded from the table 7 Optional In the General section you can configure the following settings gt Active This enables outgoing calls from the selected port gt Start Delay This value in seconds is the delay time after registration until the start of calls gt Connect Time This defines when the voice from the called party is connected There are three options Very early default From Alerting the called party Early From Ringing of the called party Normal From Connect of the called party 8 Press Save 4 4 2 HANDLING INCOMING CALLS gt To handle incoming calls 1 From the Main Toolbar click Ports 2 Select a port from the list on the
53. lMSI number of the SIM that is registered in the port gt The IMEI number of the port 5 2 CALL MONITOR When you are calling from or to a SIP the call appears in the Call Monitor window You can see all the information on this call and have the option of disconnecting it gt To View active VoIP calls 1 On the Main Toolbar click Ports 2 Select the Call Monitor tab The following window appears General TestCal Source Routing Cali Monitor Active Calls Managment Connected Time User Name Port 10 06 2010 12 15 31 046801080 300 300 192 168 0 147 21016 50900 0 iscommect 10 06 2010 12 17 19 100 0543373688 100 192 168 0 15 24010 39320 0 iiscommed NENNEN disconnect ad m 2 The call information includes gt Org Ch The channel that originated the call gt Dest Ch The channel that received the call VoIP2ALL 8 Channel Gateway User Guide 63 www eurotech communication com EuroTech COMMUNICATION Monitoring Calls gt Start Time The time the INVITE message arrived gt Connected Time The time the Connect message arrived gt Calling The number of the calling party gt Called The number that was called gt User Name Port The User name IP address and port of the VoIP gt RTP Port The port that the Gateway sends the RTP packets to gt Codec The voice CODEC the call is made with 3 Optional Disconnect a call by clicking Disconnect in the call s row CDR
54. lance request is sent one time after the SIM has registered in the cellular network Calls The balance request is sent every time the number of calls that is defined in Activation Threshold Minutes The balance request is sent every time the number of minutes that is defined in Activation Threshold 8 Click next to Current Balance Answer 9 Define the parameters in the following table PARAMETER DESCRIPTION When active the Gateway will expect the balance answer to be in USSD When active the Gateway will expect the balance answer to be in SMS VoIP2ALL 8 Channel Gateway User Guide 44 www eurotech communication com Parse String Synchronize with SIM Balance Synchronize multiplier 10 Click Save Advanced Configuration The Gateway will expect the balance in the local currency to be in this format To identify the balance in the answer string you must set the number format in Parse String The options are gt 0 9 0 9 for number in format Number Number for example 150 25 gt 0 9 0 9 for number in format Number Number for example 150 25 gt 0 9 for number in format Number for example 150 For example If the balance answer is The balance of the SIM is 150 25 euro the balance is 150 25 euro In this case the Parse String should be set to 0 9 0 9 When defined as 1 enabled the answer updates the Current Balance The answer is multiplie
55. llowed Random Rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi Note If the BCCH rssi is defined below 100 db the SIM may not be able to register 8 Click Save 9 To apply the changes redefine the Time Tables or reset the Gateway 4 9 8 SENDING AND RECEIVING SMS In the Gateway you can send and receive SMS from each port gt To send an SMS 1 On the Main Toolbar click Monitor 2 Click on the port you want to monitor The Port Control window appears VoIP2ALL 8 Channel Gateway User Guide 59 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 3 Click Send SMS USSD tab The following window appears me senasusussp SUSUSSo moor USSD SMS Status READY Refresh Format Unicode UCS2 Right to left Message Font Save Phone Number SMSC Number 972521100059 Enable Bulk Numbers Option Destinations numbers in list TXT File Send 4 In Format select the format of the SMS 5 When writing in a language from right to left click the Right to Left box 6 In Message enter the SMS message 7 Click Font to select a different font 8 Click Save to save the SMS 9 In Phone Number enter the number to send the message The SMSC Number of the SIM appears automatically 10 When sending the message to multiple numbers up to 10
56. mpty PIN Code 1111 CLIR By network Net ID BCCH BCCH timer BCCH rssi 111 db Current Balance Primary bill int sec Primary Cost per bill int Units Primary Interval Count Secondery bill int sec Secondery Cost per bill int Units Call Count Call Fail Max Call Count Min Call Count 0 505 oc olo ooroo Refresh Save Local SIM 4 Define the parameters as needed See the following table for parameters and their descriptions BCCH Lock the SIM on a specific BCCH When this parameter is empty the SIM locks on the best reception BCCH BCCH Timer This function rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi When using the BCCH Timer the BCCH parameter must be empty BCCH rssi The minimum reception for rotation VoIP2ALL 8 Channel Gateway User Guide 20 www eurotech communication com 3 CALL DURATION PARAMETERS PARAMETER DESCRIPTION Current Balance The total number of units for the SIM A value greater than O must be defined Primary Bill Interval The interval of time in seconds for the beginning of the call Primary Interval Count The number of times the Primary Bill Interval will repeat Primary Cost per Bill Int The number of units the Primary Bill Interval will count Secondary Bill Interval The intervals of time in seconds after the end Primary Bill Interval S
57. n a specific BCCH For details see BCCH Configuration on page 57 VoIP2ALL 8 Channel Gateway User Guide 36 www eurotech communication com Advanced Configuration SIM Prepaid Reading and charging the balance of prepaid SIM cards You can configure this parameter to automatically request the balance and recharge the SIM Balance Setup the format of the balance request messages and the time to Request activate it For details see Checking SIM balance on page 43 Current Balance Setup the format of the balance answer Answer Balance Setup the format of the balance recharge message and the time to Recharge activate it For details see Recharging SIM balance on page 45 5 Click Save 4 7 3 2 ASSIGNING A PROFILE TO A SIM gt Toassign a profile to a SIM 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 From the SIM Servers List click the sign next to the SIM in the list 5 Inthe Profile parameter select a number from the profile list you want to assign to this SIM 6 Click Save Setting 7 Click Save 4 7 4 ASSIGNING A SIM TO WORK IN THE GATEWAY After configuring the SIM parameters define when and in which port the SIM will work There are two methods for determining when the SIM will work gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which h
58. n the port is reset To unblock a SIM On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronization Click the next to the Card In Block Options click Clear Click Unblock Click Save The SIM is unblocked immediately 4 7 6 CHECKING SIM BALANCE The SIM balance is the amount of money remaining on the SIM There are two methods of checking the balance gt Manually Using the debug screen See Appendix B Sending USSD Unstructured Supplementary Service Data commands in the DEBUG screen on page 72 VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Advanced Configuration 43 Advanced Configuration gt By Profile Using the profile the Gateway checks the balance automatically at defined times gt To check the SIM balance by profile 1 On the Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Click next to the SIM Prepaid parameter 5 Select Active 6 Click next to Balance Request 7 Define the parameters in the following table PARAMETER DESCRIPTION The method of sending the balance request Options include gt USSD gt SMS gt DTMF SC Number The number to send the balance request Not relevant with USSD The balance request message Activation Type Automatically send the balance request There are three options gt SIM Activation The ba
59. ned range are denied and all other IPs are allowed gt Enable IPs and Deny IPs is defined The IPs in the Enable IPs range are all allowed with the exception of the IPs in the Deny IPs range Note The table is for a range of addresses If you need to block only one IP define the start and the end of the range to the same IP address VoIP2ALL 8 Channel Gateway User Guide 29 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 4 Click Save Settings 4 6 CELLULAR INCOMING CALL CONFIGURATIONS This section describes how to send calls to SIP There are two options gt Sending calls to an IP PBX or SIP Server gt Sending calls to a SIP phone that is registered in the internal SIP Server 4 6 1 CALLING TO A SIP PHONE Once you have registerd the SIP phone see Basic Configuration on page 14 you send calls to that SIP phone Each SIP phone remains registered in the internal SIP Server for one hour gt The following is an example of how to call a SIP phone 1 On the Main Toolbar click Ports 2 From the ports list select the VoIP The VoIP prefixes appear in the table The default prefix is 9 In the Remove Prefix the default is 1 3 Define the prefix according to your needs Note The VoIP prefix must be different than the cellular and Host ports prefix to avoid losing calls 4 Dial the number of the SIM card in port 1 You should hear a dial tone 5 Dial the VoIP prefix i e 9
60. net Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP2ALL 8 Channel Gateway User Guide 74 www eurotech communication com EuroTech COMMUNICATION Appendices Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol Version 4 TCP IPv4 Properties gne sw General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 10 16 2 244 Subnet mask 255 255 255 Q0 Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server F Validate settings upon exit 7 Inthe Internet Protocol TCP IP Properties window select Use the following IP Address 8 Inthe IP Address field enter 10 16 2 244 This is the new IP address of the PC The Subnet Mask is filed automatically 9 Click OK 10 Close the Local Area Connection window gt Toconnect through an IP Switch 1 Connect a
61. o or more ports have the same prefix then the Gateway will divide the calls between the ports Note To avoid losing calls make sure that the cellular prefix is different than the VoIP and Host prefixes 5 Optional You can modify the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters Remove Prefix Select how many digits to remove from the beginning of the dialed number gt Add Prefix Enter the digits to be added at the beginning of the number 6 Click Save 3 1 4 4 LAN CONFIGURATION When the Gateway is working behind NAT or a Firewall you must make sure that the ports of the Gateway are accessible from the public IP to the Gateway local IP The following ports need to be forwarded to the Gateway gt Port 2007 to make connection with the PC software gt Port 2008 and port 2009 optional to allow access to the internal SIM Server gt Port range from 5060 to 6066 for the SIP registration and calls 3 1 5 CONFIGURING A SECOND MASTER When working with a 24ch VoIP ALL Gateway the second part of the master ST2 must be configured Follow the same configuration steps which you performed for the 1st part of the master above 3 1 6 BASICSYSTEM TEST Once you have completed the basic configuration described in the previous sections you can now test that the system is functioning normally using the following procedures gt Tocall from your SIP client i e
62. ort the CDR records to file 1 In Export to select the desired export format by clicking Access CSV or XML 2 Define the location to save the file 3 Click Save gt To automatically save and clear the records to files 1 In Path select the location you want the CDR files to be saved 2 In Format select the file type of the CDR files 3 In Check every define a time interval to check for new records 4 In Export every enter the maximum number of records for a CDR file 5 Click Active to start the automatic operation The PC software reads the number of records from the Gateway according to the value defined in Check every If the number of records has reached Export every the records are exported to file and erased from the screen and memory The number of records above the Export every definition remain on the screen until the next check Note When the Gateway is reset the call records in the Gateway memory are erased VoIP2ALL 8 Channel Gateway User Guide 66 www eurotech communication com Eu rolech Appendices COMMUNICATION 6 APPENDICES This section includes the following appendices gt Appendix A Working with COM USB Port on page 67 gt Appendix B Sending USSD Unstructured Supplementary Service Data commands in the DEBUG screen on page 72 gt Appendix C PC to Gateway Direct LAN Access on page 74 a APPENDIX A WORKING WITH COM USB PORT The Com Port connection gives you direct access to the Ga
63. our gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Note After any change that has been defined in the SIM Settings or profiles you must re define the Time Tables or reset the Gateway for the changes to take affect 4 7 4 1 DEFINING A SIM TO WORK BY TIME TABLE gt To define a Time Table 1 On the Main Toolbar click Ports VoIP2ALL 8 Channel Gateway User Guide 37 www eurotech communication com Advanced Configuration 2 Inthe ports list on the left side of the window select General 3 In Default SIM select Local SIM work by time table 4 On the left side of the window select a port from the ports list 5 From the Available SIMs list select a SIM 6 In Type select the type of schedule you want to define from the following options Monthly The table will show all the days of the month Weekly The table will show all the days of the week 7 In Swapping Type select one of the following options gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour gt Call Duration The SIMs are replaced when they end their defined calling minute
64. pty row If there is not an empty row in the table click Add Row at the bottom of the window gt Start the beginning of the range for the routed calls gt Stop the end of the range for the routed calls 5 Select the ports to route the calls by clicking the check boxes in the row 6 Click the Active check box to enable the routing VoIP2ALL 8 Channel Gateway User Guide 54 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 7 Click Save Using the IVR feature you can record voice messages and direct calls by the dialed digits DTMF according to a defined list When calling the SIM of a GSM port that is in IVR mode you will hear the IVR message followed with a dial tone You then enter the digits of the requested extension For example in the following figure s settings the dialing options are gt When you enter the digit 1 you will reach extension 9100 gt When you enter the digit 2 you will reach extension 9300 gt Any other digits will go by default to 9300 General Test Call Source Routing AYR General Settings 7 AVR Values Active Active Type Choose Cal v Default Number B 5 Record Number 393 Test Number 999 1 2 3 4 5 6 7 8 9 Refresh Save gt To activate the IVR message 1 On the Main Toolbar click Ports 2 Select the IVR tab 3 In IVR General Settings section define the following a Active select Activ
65. rotech communication com Basic System Setup 18 EuroTech COMMUNICATION Advanced Configuration 4 ADVANCED CONFIGURATION The following sections describe how to perform advanced configuration in the VoIP ALL Gateway Advanced SIM Configurations on page 19 Cellular Outgoing Call Configurations on page 29 Cellular Incoming Call Configurations on page 30 Configuring the SIM Server on page 31 Modifying System Settings on page 50 ww v v v v v Configuring Special Features on page 53 4 1 ADVANCED SIM CONFIGURATIONS For each cellular port there is a Local SIM Each port s SIM can work only with that cellular port There are two basic modes of working with the Local SIM gt Active by Default The Local SIM will register in the cellular network automatically when inserted gt Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SIM to Work by Time Table on page 21 Each Local SIM can be configured with its own parameters which take effect when the Local SIM is registered on the cellular network gt Toconfigure the Local SIM 1 Onthe Main Toolbar click Ports 2 Select a port from the port list VoIP2ALL 8 Channel Gateway User Guide 19 www eurotech communication com Euro Advanced Configuration 3 Select the Local SIM tab The following window appears Time Table Prefixes Local SIM i Local SIM1 IMEI Desc e
66. rs list locate the user you want to work in Callback mode 3 Inthe Capabilities parameter for the selected user enter 8 to enable the Callback Note The Gateway makes a callback to the user s cellular number Verify that the prefix of this number is defined in the prefix table and the Remove Prefix box is O 4 Click Update gt Touse Callback 1 Call the Gateway from the user s cellular number The Gateway recognizes the caller as working in Callback mode and rejects the call The Gateway then calls the you back and you hear a dial tone to make a call VoIP2ALL 8 Channel Gateway User Guide 56 www eurotech communication com Eu rolech Advanced Configuration COMMUNICATION 2 Dial the number you want to call The call is billed to the Gateway s SIM Using the DISA feature you can configure the Gateway so that a cellular mobile phone can directly access the VoIP extension that called it gt To configure DISA 1 On the Main Toolbar click Users 2 Inthe Users list locate the user you want to work in DISA mode 3 Inthe Capabilities parameter for the selected user enter 1 to enable DISA 4 Onthe Main Toolbar click VoIP 5 Select the General tab 6 Inthe Dialing Settings section in DISA Sec enter the number of seconds the DISA number is active The number of seconds is counted from the start of the call 7 Click Save gt To use DISA 1 Call from a SIP phone extension to the cellular number of the u
67. ry bill interval is repeated according to the number of times defined in Primary Interval Count gt The rest of the call uses the Secondary Bill Interval For example For acall of 1 minute and 59 seconds the unit calculations are gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Count for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 secs Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated Once the Current Balance of a SIM has reached O you will not be able to work again with that SIM until you set a new balance There are two common methods of counting units gt seconds gt minutes If you are workiing by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt To configure the SIM Call Duration parameters 1 On the Main Toolbar click Ports 2 Select a port from the port list 3 Select the Local SIM tab 4 D
68. s In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 Inthe Time Table define the hour and day for a SIM to register In the time slot you can see the information of the SIM in this format C1 S1 192 168 0 31 su C1 51__ 192 168 0 31 C1 S1__ 192 168 0 31 1 51__ 192 168 0 31 1 S1__ 192 168 0 31 1 852 192 168 0 31 1 52 192 168 0 31 1 52 192 168 0 31 1 52 192 168 0 31 1 53 192 168 0 31 1 53 192 168 0 31 3 192 168 0 31 c m Str ie H i TI gt C1 the SIM Server card number in the SIM server gt S1 theSIM socket number in the card gt 192 168 0 31 the IP Address of the SIM Server 9 You can define other SIMs to work in the Time Table by repeating the previous step Note There is a SIM swapping limitation of 400 time slots per port 10 Click Save At the defined time the SIMs in the Time Table will register in the cellular network VoIP2ALL 8 Channel Gateway User Guide 38 www eurotech communication com Advanced Configuration 4 7 4 2 DEFINING A SIM TO WORK BY CALL DURATION In the Call Duration mode each SIM works for a defined number of call minu
69. s the SIM See Blocking SIMs on page 42 Note This feature works only when the network message comes with Connect gt To configure Network Announcement Message Detection 1 On the Main Toolbar click Ports 2 In the Network Announcement Message Detection section check Active 3 In Connection Time sec enter the maximum time in seconds the Connect message takes to arrive Note Setting the connection time higher than 6 seconds may result in regular calls being disconnected 4 In the Number of Detections enter the number of consecutive network messages detections before the SIM is blocked 5 Press Save 4 9 2 PORT TEST CALLS The Test Call feature randomly generates calls from the cellular ports to predefined destinations You can use this feature to test incoming calls to the cellular ports gt To setup the Test Call 1 On the Main Toolbar click Ports 2 Inthe ports list select General 3 Select the Test Call tab 4 Select the ports to call by clicking the check box next to the port in the table VoIP2ALL 8 Channel Gateway User Guide 53 www eurotech communication com Euro Advanced Configuration 5 In Call Numbers enter the list of numbers to call from the selected ports 6 In the Call Timers define the following parameters for the calls gt Length of Calls The minimum and maximum length of the calls A call lasts a random amount of seconds within this range gt Frequency of Calls The minim
70. ser When the call is made the Gateway starts counting the DISA timer 2 During the active time of the DISA timer the user can directly access the SIP extension by dialing Using the BCCH feature you can lock a SIM to use a specific BCCH or rotate the BCCH the SIM is using You can configure the BCCH lock for gt Local SIM gt SIM Server gt To monitor the BCCH cells 1 On the Main Toolbar click Monitor 2 Click on the port you want to monitor The Port Control window appears VoIP2ALL 8 Channel Gateway User Guide 57 www eurotech communication com Advanced Configuration Module Status OPER Refresh IMSI Number 42501039089 IMEI Number 35385201 BCCH Control MCC 42501 BSIC 42 LAC 1D92 cl 479D MCC 42501 BSIC 47 BCCH 70 RSSI 100 db MCC 00000 BSIC 0 BCCH 0 RSSI LAC 0 LAC 1D32 c0 B Cl COC7 Mcc 00000 46 Yost 32db MCC 42501 BSIC 0 BSIC 9 BCCH 0 BCCH 99 Kasl MCC 42501 BSIC 45 BCCH 88 The middle cell displays the BCCH the SIM is connected to The surrounding cells are other BCCH the port is detecting Each cell displays the following information gt LAC Location Area Code CI Cell ID MCC Mobile Country Code BSIC Basic Station Identity Code BCCH Broadcast Control Channel RSSI Receiver Signal Strength w cv cv cw cw You can close the BCCH Control window by clicking on the X button in the mid
71. t Message is the USSD reply message Example Here is example of sending the USSD command to check the balance of the SIM in port 1 gt The command sent from debug C_USD11 1 101 gt Reply from the Gateway that the command sent OK OK 11 gt The USSD command reply from network A_USD11 2 Your balance is 24 69 15 VoIP2ALL 8 Channel Gateway User Guide 73 www eurotech communication com EuroTech LAR MT COMMUNICATION 6 3 APPENDIX C PC TO GATEWAY DIRECT LAN ACCESS The Gateway has a default IP of 10 16 2 245 If your PC s IP is in a different Subnet you must define an IP in the same Subnet which enables you to connect to the Gateway with the PC software and define the permanent IP There are two options to connect to the Gateway gt Connecting directly with a TCP IP Cross Cable gt Connecting through an IP Switch gt To connect using a TCP IP Cross Cable 1 Connect a TCP IP Cross Cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected to the Gateway 5 Click Properties 6 Select Internet Protocol TCP IP and click Properties 4 Local Area Connection Properties General Advanced Connect using Hi Realtek RTL8139 810x Family Fast E Configure _ This connection uses the following items AEGIS Protocol IEEE 802 1 v3 7 5 0 6 Network Monitor Driver cme inter
72. t mask gh eb PO Default gateway 192 2188 zc Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 192 168 0 1 Altemate DNS server I a 4 1 VoIP2ALL 8 Channel Gateway User Guide 77 www eurotech communication com EuroTech COMMUNICATION Appendices 7 Click Advanced Advanced TCP7IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask 192 168 0 15 255 255 255 0 10 16 2 244 255 0 0 0 Default gateways Gateway Metric 192 168 0 1 Automatic v Automatic metric Interface metric 8 In IP Addresses click Add 9 In the window that appears enter 10 16 2 244 This adds a new IP address to the PC The Subnet Mask is filed automatically 10 Click Add I Click OK 12 In the Internet Protocols window click OK 13 Close the Local Area Connection window VoIP2ALL 8 Channel Gateway User Guide 78 www eurotech communication com
73. t on the left the vouchers are listed as New Card 7 Click Save 4 7 9 CONFIGURING TEST CALL PROFILE Test Call is a function to randomly generate calls from the cellular ports to predefined destinations The function can be used to test incoming calls to the cellular ports VoIP2ALL 8 Channel Gateway User Guide 48 www eurotech communication com Advanced Configuration SIMs that use this profile will operate like any other SIM until Start time At Start time the port that uses this SIM will make calls randomly to one of the numbers in the Test Calls profile gt Toconfigure the Test Call profile 1 Onthe Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Select the Test Call tab 5 Inthe Server field select an index profile 6 Click Add Number In the Test Call Profile list Destination not Save appears 7 Enter the number to send the test call to You can add multiple numbers by repeating step 6 and 7 8 Define the following parameters gt Min Max Call The minimum and maximum length of the calls A call will last a random amount of seconds within this range Min Max Freq The minimum and maximum length of time between the calls The time between calls is a random amount of seconds in this range Note Min Freq must be above 60 seconds gt Start Time The time to start the calls i e hh mm EndTime The time to stop the calls i e hh mm Note The end t
74. t on the left side of the window select General 3 In Default SIM select Local SIM work by time table 4 Onthe left side of the window select a port from the ports list 5 From the Available SIMs list select L1 Local 1 6 In Type select the type of schedule you want to define from the following options gt Monthly The table will show all the days of the month Weekly The table will show all the days of the week 7 In Swapping Type select one of the following options gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 In the Time Table define the hour and day for the Local SIM to register In the time slot you can see the information of the SIM in this format L1 9 Click Save 10 Insert the SIMs to the cellular ports Local SIM sockets I At the defined time the Local SIM will register in the cellular network 4
75. t your audio is functional by bypassing the public IP gt 1 2 3 1 2 3 To register a VoIP phone in the Gateway Open the VoIP phone configuration Configure the VolP phone according to the following parameters gt The SIP Server IP Address the IP address of the Gateway gt The User ID optional the defined user name for this SIP client gt The Authentication Password optional the defined password for this SIP client Save the configuration settings To call from your VoIP phone through the Gateway to cellular network In the port you wish to use configure the prefix to See Prefix Configuration Call Handling on page 15 Dial the number of the mobile phone The call is routed to the mobile phone through the port Check that the audio in the local network is functional If so then the Gateway is functional and the audio problem is caused because ports 5060 to 6066 are not accessible from the public IP Check your IP settings 3 1 7 WHAT S NEXT After you have completed the installation and basic system setup you can choose to perform the following gt w v v v Advanced Configuration on page 19 Configuring the SIM Server on page 31 Modifying System Settings on page 50 Configuring Special Features on page 53 Monitoring Calls on page 62 VoIP2ALL 8 Channel Gateway User Guide 17 www eurotech communication com EuroTech COMMUNICATION VoIP2ALL 8 Channel Gateway User Guide www eu
76. te is displayed e g Day Month Year or Year Month Day 5 Optional Click Automatically Set the Gateway Time on Connection to synchronize time with the PC on connection 6 Optional Click Keep Alive the Gateway Connection this reconnects the PC software if an interruption occurred 7 Click Write Settings to save the changes to the date and time VoIP2ALL 8 Channel Gateway User Guide 13 www eurotech communication com EuroTech COMMUNICATION Basic System Setup gt Tochange the IP Address of the Gateway 1 On the Main Toolbar click VoIP and select the General tab The following window appears General SIP Status IP Settings IP Address 10 16 2245 Default Gateway 192 168 0 1 Subnet Mask 55000 Port por DNS 1 192 168 0 1 DNS 2 Restore Defaults SAVE 2 In IP Settings enter the new IP Address Default Gateway and Subnet Mask 3 Click Save Note Wait 30 seconds for the configuration to be saved so that the changes will be applied when the Gateway is restarted 4 On the Main Toolbar click System and select the Setting tab 5 Click Reset system to restart the Gateway 6 After 30 seconds you can reconnect with the new IP address This section includes the following basic configurations gt SIM Configuration on page 14 SIP Configuration on page 15 Prefix Configuration Call Handling on page 15 vv v LAN Configuration on page 16 3
77. ter box the status will show Reg even though you are working without registration 8 Once the host is registered you can define a prefix for the external SIP Server See Call Handling on page 26 The following is an example of how to call from a mobile phone through the Gateway to an extension in the IP PBX 1 On the Main Toolbar click Ports 2 From the ports list select the Host 3 Configure the prefix of the host to the prefix of the PBX extensions i e if all the PBX extensions start with the digit 1 then the prefix of the host will be 1 4 In Remove Prefix enter 0 5 Dial the number of the SIM card in port 1 You should hear a dial tone 6 Dial the PBX extension number The Gateway recognizes the prefix of the Host i e 1 and the call is routed to the IP PBX 4 7 CONFIGURING THE SIM SERVER The VoIP ALL Gateway can connect to SIMs in both the internal and external SIM Servers An external SIM Server can be a SIM Server unit or another Gateway with a SIM Server program When the Gateway needs to register SIMs from the SIM Server it connects to the SIM Server with port 2008 and requests the data of the SIM The duration of the connection between the Gateway and the SIM Server is limited to the time that the Gateway is registered with a SIM from the SIM Server Limitations gt A Gateway can connect to the SIMs of 20 SIM Servers gt The SIM Server can connect to 100 Gateways gt The SIM Server can connect
78. tes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches O The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table The calculation of the units per interval The Gateway calculates the call duration by intervals An interval is a minimum billing duration When making a call shorter than 1 interval you will be charged the entire interval cost You must define the cost and time duration of the intervals E Charge Calculation EJ Billing Primary bill int sec 30 Primary Cost per bill int Units 2 Primary Interval Count 2 Secondery bill int sec 20 Secondery Cost per bill int L 1 Calculations are as follows See the parameters in the figure above gt At the beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval are defined in Primary Cost per billing interval gt This Primary bill interval is repeated according to the number of times defined in Primary Interval Count gt The rest of the call uses the Secondary Bill Interval For example For acall of 1 minute and 59 seconds the unit calculations are
79. teway processor The primary use is to see the IP address in the Gateway This can help when the user has forgotten the address Com Port is generally used for debugging and support related issues You can connect using either a COM or USB cable gt To connect the COM Port 1 Connect the Com Cable from the Gateway to the PC RS232 COM Port 2 Inthe PC open the Hyper Terminal program 3 Disconnect the Hyper Terminal by clicking Disconnect 4 Click then Properties VoIP2ALL 8 Channel Gateway User Guide 67 www eurotech communication com EuroTech COMMUNICATION Appendices 5 Inthe Connect To tab click Configure The Port Setting should be COM1 Properties Port Settings Bits per second y Data bits Parity Stop bits Flow control Restore Defaults 6 Click OK 7 Select the Settings tab 8 Click ASCII Setup The ASCII settings should be ASCII Setup ASCII Sending Send line ends with line feeds C Echo typed characters locally Line delay 0 milliseconds Character delay o milliseconds ASCII Receiving CO Append line feeds to incoming line ends C Force incoming data to 7 bit ASCII v Wrap lines that exceed terminal width VoIP2ALL 8 Channel Gateway User Guide 68 www eurotech communication com 9 EuroTech Appendices COMMUNICATION Click OK 10 In the Hyper Terminal click Connect When restarting the Gateway you will see the initialization process
80. the SIM used when making Test SMS The default profile is O disabled To enable see Configuring Test SMS on page 49 Block Options Allows you to Block or Unblock the SIM See Blocking SIMs on page 42 4 Click Save Card 4 7 3 1 CONFIGURING A PROFILE A Profile is a predefined group of parameters that a SIM uses when activated You can define up to 10 different profiles Each SIM uses one of the predefined profiles Using profiles you can easily define parameters for a group of SIMs gt To define a profile 1 On the Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Define the following parameters The number of the profile view only The name of the profile This locks the country code of the SIM cellular network The default is O which disables the lock This locks the network code of the SIM cellular network The SIM only tries to connect to this network The default is 0 which disables the lock Note Parameters MCC and MNC must be defined together PIN Code The PIN Code for the SIM when it is PIN Code protected The PIN code is a 4 digit number CLIR Show or hide the SIM number in calls to the cellular The options are By Network Uses the cellular network setting Hide Hides the caller ID when the cellular network support is sending private calls Show Shows the caller ID BCCH Locking the port with the SIM o
81. tial Current Balance The Current Balance of a new SIM is set to this amount gt VPN IP Address Currently not in use gt VPN Enable Currently not in use 3 Click Save Setting 4 7 3 DEFINING SIM SETTINGS The SIM Servers Setting list displays all of the SIMs in the SIM Server The list is arranged according SIM Server cards and the SIMs from 1 to 32 according to their location on the card Only cards and SIMs that are in the SIM Server appear in the list The settings you define here are saved in the SIM Server and applied when the SIM is registered in the cellular network and begins to work gt To define SIM settings 1 From the SIM Servers List click the sign next to the card The card s SIMs are displayed 2 From the SIMs list click the sign next to the SIM you want to define VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 34 Euro Advanced Configuration General Card 2 Loaded 2 Save Card 2 SIM1 IMEI Desc Current Balance 0 Call Count n Call Fail D Profile n v Test Call Profile 0 v Test SMS Profile 0 v Block Options Blocked Cause 0 In the table the following SIM information appears gt ICC The International Code Council number of the SIM gt IMSI The International Mobile Subscriber Identity number of the SIM gt IMEI closed by default gt Connected The status of the SIM The status show 1 if the SIM is currently in use by the Gateway with the IP
82. to 80 ports using 80 SIMs simultaneously VoIP2ALL 8 Channel Gateway User Guide 31 www eurotech communication com Advanced Configuration When the SIM Server is operating behind a firewall ports 2008 and 2009 must be open The following sections describe how to perform advanced configurations on the SIM Server including w w ow w ow 0C 0 wa ow a Connecting the GUI Management on page 32 Defining the General Settings on page 33 Defining SIM Settings on page 34 Assigning a SIM to Work in the Gateway on page 37 Blocking SIMs on page 42 Checking SIM balance on page 43 Monitoring the Balance of SIM on page 45 Recharging SIM balance on page 45 Configuring Test Call Profile on page 48 Configuring Test SMS on page 49 4 7 1 CONNECTING THE GUI MANAGEMENT gt 1 2 3 To connect the GUI Management to a SIM Server On the Main Toolbar click Virtual Sim Select the SIM Servers tab In the Sim Servers List enter the IP address and port of the SIM you want to view The default port for a VoIP ALL SIM Server is 2009 Note These tables are saved in the PC software files only and not on the Gateway If you are connecting from another PC they will not automatically appear 4 5 Check the OnLine check box Click Save List VoIP2ALL 8 Channel Gateway User Guide 32 www eurotech communication com Eu rolech Advanced Configuration COMMUNICATION 6 Click Synchronization In the SIM Servers Settin
83. um and maximum length of time between the calls The time between calls will be a random amount of seconds in this range gt Start Time The time to start the calls gt End Time The time to stop the calls 7 Click Save Settings 8 Click Active to start the Test Calls 9 To stop Test Calls click Stop 4 9 3 SOURCE ROUTING Using the Source Routing feature you can direct calls according to their calling number or IP address from where the call originated rather than the destination of the calls i e the prefix of the dialed number Note When the Source Routing is enabled all the settings in the prefixes window are irrelevant and the Gateway stops routing calls according to prefixes Source Routing functions as follows A call comes from any cellular port or VoIP When the calling number is in the range of defined numbers or IP addresses the Gateway routes the call to the port that is defined for this range If more than one port is defined the Gateway divides the calls between the ports If there are no available ports the Gateway declines the call and you will hear a busy tone Note When using Source Routing by IP the Gateway only routes SIP calls gt To configure Source Routing 1 Onthe Main Toolbar click Ports 2 Select the Source Routing tab 3 In Ports Control select one of the following routing modes gt By Number gt ByIP 4 Inthe Ports Control table configure the following parameters in an em
84. unsuccessful calls defined in Blocked Threshold See Network Announcement Message Detection on page 53 gt Reason 3 The SIM has made the number of consecutive calls that were detected as message announcement defined in Number of Detection See Network Announcement Message Detection on page 53 gt Reason 4 The SIM has tried to register unsuccessfully and reached the SIM Registration Time Limit The status appears in Blocked Cause using the following codes VoIP2ALL 8 Channel Gateway User Guide 42 www eurotech communication com 4 1 2 3 4 5 6 1 2 3 4 5 6 7 0 The SIM is not blocked 1 The SIM is blocked by Reason 1 2 The SIM is blocked by Reason 2 4 The SIM is blocked by Reason 3 8 The SIM is blocked by Reason 4 To configure the General Parameters On the Main Toolbar click Ports From the ports list select General Define the following parameters Block Threshold The Gateway blocks the SIM when the port has reached the defined number of consecutive failed calls gt SIM registration time limit SIM has not registered successfully within this time periods secs Click Save To block a SIM manually On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronization Click the next to the Card In Block Options click Block Click Save Card The SIM is blocked when it is finished working i e either at the end of a defined Time Table or whe

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