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AHCI and RAID on HP rp7800, rp5810, and rp5800 Retail Systems

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1. Abbreviation Language ara Arabic Saudi Arabia 0401 chs Chinese Simplified 0804 cht Chinese Traditional 0404 csy Czech 0405 dan Danish 0406 nld Dutch 0413 enu English United States 0409 fin Finnish 040B fra French International 040C deu German 0407 ell Greek 0408 heb Hebrew 040D hun Hungarian 040E ita Italian 0410 jpn Japanese 0411 kor Korean 0412 nor Norwegian 0414 plk Polish 0415 ptb Portuguese Brazil 0416 ptg Portuguese Standard 0816 rus Russian 0419 esp Spanish OCOA sve Swedish 041D tha Thai 041E trk Turkish 041F Degradation In the unlikely event that one of your hard drives malfunctions you will be notified with the following message ids RAID Yolume Degraded 4 hard drive in a RAID volime is missing and should be repaced to restore data redundancy Click here te identify the missing drive If this occurs perform the following steps 1 Run the Intel Rapid Storage Console application on the system experiencing a degradation to identify the hard drive that failed and to which port it is connected Th Current Status Storage System View Your system is reporting one or more events and data may be at risk Refer to the details below for more information Array_0000 rg Manage i r D Click on any element in the storage system view to manage its properti
2. Introduction Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems This white paper covers the Advanced Host Controller Interface AHCI and Redundant Array of Independent Disks RAID drive technologies that are provided on the HP rp7800 rp5810 and rp5800 Retail Systems This white paper provides a basic overview of AHCI and RAID technology factory configurations other supported RAID configurations and basic instructions on how to migrate non RAID to RAID configurations in the field HP also provides a Smart IV Hard Drive technical white paper for Smart IV Technology on HP Business Desktop Hard Drives on www hp com HP rp7800 rp5810 and rp5800 Retail Systems also support disk caching which is described in a separate white paper Configuring HP EliteDesk EliteOne 800 Systems for Intel Smart Response Technology available on www hp com AHCI is a hardware mechanism that allows software to communicate with Serial ATA SATA devices It is enumerated as a PCI device and it transfers data between system memory and SATA devices HP rp7800 rp5810 and rp5800 Retail Systems provide support for AHCI in single and multiple drive configurations RAID Redundant Array of Independent Disks employs two or more drives in combination for fault tolerance and performance Initially used with servers desktop PCs are increasingly using RAID by adding a RAID controller and extra IDE or SCSI disks HP rp7800 rp5810 an
3. RAID 0 from three non RAID hard drives Note Back up all data before proceeding Note HP EliteDesk EliteOne 800 series Business PC products only support RAID based on three identical SATA hard drives in either RAID O or RAID 5 or Matrix RAID Mode of RAID O and RAID 5 1 Open the Intel Rapid Storage Console and select Create in the top pane and select the Volume Type in the right pane Select Optimized disk performance RAID 0 2 Click Next to configure the volume 3 Inthe Configure window name the volume select the three disks and specify if you want to keep data from one of the selected disks 4 Click Next to begin the confirmation process and start the Create Volume action Note HP currently supports only the default Strip Size in this case 128KB There is a performance relation between the type of data and the strip sizes 5 Click Create Volume to confirm you understand the Volume Creation warning and you want to continue the action 6 Click OK after the action completes Migration to RAID 5 from three non RAID hard drives Note Back up all data before proceeding Note HP EliteDesk EliteOne 800 series Business PC products only support RAID based on three identical SATA hard drives in either RAID O or RAID 5 or Matrix RAID Mode of RAID O and RAID 5 1 Open the Intel Rapid Storage Console and select Create in the top pane and select the Volume Type in the right pane Select Efficient dat
4. changes after changing SATA emulation mode in the BIOS Changing the BIOS from AHCI mode to RAID mode is the equivalent of connecting the hard drives to anew add on RAID storage controller The installed operating system on the hard drive is unaware of this new mass storage controller If the operating system 15 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems does not have the RAID drivers enumerated and PnP for the RAID controller the operating system will fail to boot blue screens when Windows 7 or Windows 8 attempts to boot Intel Rapid Storage Technology software installation This section of the paper focuses on how to configure RAID using Intel Rapid Storage Technology software The configuration steps are for application usage and supported RAID migrations 1 Run SetupRST exe The initial setup screen appears as shown below Intel Rapid Storage Technology Welcome to the Setup Program Intel Rapid Storage Technology x intel This setup program will install Intel Rapid Storage Technology onto this computer Itis strongly recommended that you exit all programs before continuing Click Next to continue Intel Control Center provides a centralized starting point for Intel applications making it easier to find the programs that you need Intel Installation Framework Click Next Read the driver agreement If you agree click Next Read the License Agreement If
5. 9 2B 79 F5 59_ Intel R Rapid Storage Technology 8 At the Intel R Rapid Storage Technology menu select Create RAID volume and press F10 Hewlett Packard Setup Utility ee ee Power On Options BIOS Power On Onboard Devices Bus Options Intel R Rapid Storage Technology Intel R RST 12 5 0 181S5 SATA Driver gt Create RAID Volume Non RAID Physical Disks 30 09 28 79 F7 72 Port 0 TOSHIBA DTO1ACAOSO 43K800LAS 465 7GB Port 2 TOSHIBA DTO1ACA0SO 43K7Z2SYAS 465 7GB Fi0 Accept ESC Cancel 9 At the Intel R Rapid Storage Technology menu verify Volume 1 as the RAID volume created and press F10 etup Utility Device a2tts Intel R Rapid Storage Technology Intel R RST 12 5 0 1815 SATA Driver i HW thi WLLL WAY l WANA NNN gt Volumei RAIDO Stripe 931 5GB Normal LM 30 09 28 79 F7 72 j prretissrtttitit F RAID volumes Fi0 Accept ESC Cancel Notes for operating system installation e After creating a RAID disk volume in the option ROM you can install the operating system e HP provides a driver download for supported operating systems at www hp com e Customer created images MUST account for the RAID controller e Failure to install and enumerate the RAID driver after enabling the RAID controller with or without creating a volume will result in a Windows boot failure blue screen for inaccessible boot device CAUTION The PCI Device ID of the mass storage controller
6. AID 5 Maximum of one SATA optical drives Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Unsupported configurations HP rp7800 rp5810 and rp5800 Retail Systems only support configurations offering the best user experience and highest possible reliability As a result HP does not support the following combinations of RAID hard drives e Different sizes e Different speeds 5400 rpm 7200 rpm etc e Old and new technologies SATA 1 5 GB and SATA 3 0 GB e NCQ hard drives and non NCQ drives e Different cache size e RAID combinations of hard drives with any operating system other than Windows 7 or Windows 8 using Microsoft s IDE driver stack based on ATAPI SYS Configuring RAID on non factory preinstalled configurations The remaining sections of this white paper describe steps to set up supported RAID configurations where customers have not purchased factory preinstalled RAID configurations Enabling RAID through F10 System BIOS For enabling RAID on Windows 7 and or legacy platforms RAID is enabled using the Setup Utility accessed through F10 during a system boot 1 Turn on or restart the computer by clicking Start gt Shut Down gt Restart the Computer 2 Press F10 as soon as the monitor light turns green If you do not press F10 at the appropriate time you must restart the computer and then press F10 again to access the utility Select your language from the list and then press
7. AID configuration or an error will occur 1 Open the Intel Rapid Storage Console and select Create in the top pane kel Intel Rapid Storag nology 4 9 Perfomance Preferences Help af Current Status Your syrien a funchoring normaly iip Create om Create a volume Dy combining avasable daks to enhance your storage System Pigtect data recommended Cotimize duk performance Acvanced Create a custom volume Ti Manage Storage System View i e SATA disk 46 GE System TAR E SATA disk 465 GB 466 GB amp ATAPI Device 2 Inthe Create Volume window select the Volume Type in the right pane Select Real time data protection RAID 1 and click Next PA Create Volume Gn Select Controller Intel R Desktop Workstation Sever Eopress Chipset SATA RAID Controller 2 Configure 3 Confirm Select Volume Type Q Flexible data protection R cgwery Ree duu Bete RAD I Ootimined disk performance RAID 0 Fi j Efficient data hosting and protection RAID 5 s mr Ele Bees BAe data protection RAD 10 i 18 Paroman ce ea a M Capacity Combe two disks to create a recovery volume and conti how the recovery disk is updated with master dick changes Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs 3 Inthe Configure Volume window name the volume select the master and recovery disks and specify the update mode The
8. Advanced Mode 2 Click Actions Create RAID Volume from Existing Hard Drive to open a verification window 3 Click Next 4 Type the RAID Volume Name select the RAID Level for three hard drive RAID O or RAID 5 only and select the Strip Size Note HP currently supports only the default Strip Size in this case 128KB 5 Click Next to see the selection of hard drives that will be part of this RAID volume 6 Select the source hard drive Port 0 and then click on the arrow to move them to the Selected box 7 Click Next 8 Select all hard drive members of the RAID volume and then click the right arrow to place the port 2 and port 3 hard drives in the selected box Note If users consume all available storage for this RAID volume there will be no space to create another RAID volume for this hard drive thereby not allowing for Matrix RAID Mode Note the size if you want to create a second RAID volume in this set of hard drives Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs 10 td 12 14 15 16 ites T9 20 To create two volumes based on your space reliability and performance needs select the size of the first RAID volume by sliding the bar or entering the desired volume size For example divide in half the available hard drive storage in two RAID volumes by setting the Percentage of Available Space to 50 so that 50 of drive capacity is used for RAID 0 Click Nex
9. Enter Use the arrow keys to select Storage Use the down arrow key to select Storage Options and then press Enter On the Storage Options menu use the down arrow key to select SATA Emulation Press the right arrow key until the RAID option appears and then press F10 to accept oe NOE ga _Hewlett Packard Setup Utility en Storage Options SATA Emulation PRAID Removable Media Boot Enabled Fi0 Accept ESC Cancel 8 To apply and save changes select File gt Save Changes and Exit CAUTION Do NOT turn the computer power off while the ROM is saving the F10 Computer Setup changes otherwise the CMOS could become corrupted Only turn the computer off after exiting the F10 Setup screen Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems Accessing RAID Option ROM You can only access Computer Setup at system startup To access the Computer Setup Utilities menu and enable RAID 1 Turnonor restart the computer by clicking Start gt Shut Down gt Restart the Computer The following screen RAID Option ROM displays briefly during boot up The RAID configuration utility is English only To configure RAID in other languages use the Windows based RAID configuration utility Intel R Rapid Storage Technology Option ROM 12 5 6 1815 Copyright C 2683 13 Intel Corporation All Rights Reserved HAIN NENU 4 Recovery Volume Options Delete RAID Volume 5 Acceleratio
10. HCI lt Paths gt Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs lt PathAndCredentials gt lt DriverPaths gt lt component gt lt settings gt lt unattend gt 3 Reboot the computer Enter F10 Setup and change SATA Emulation mode to AHCI Reboot the computer into the OS An existing Windows 7 or Windows 8 image using the native AHCI driver can be updated to use the Intel AHCI driver iastor sys The driver can be downloaded from hp com Note Be careful when moving an image to computer with a different chipset The Device ID of the AHCI controller must match what is in the INF or the AHCI driver will fail and the computer will not boot Hardware HP rp7800 rp5810 and rp5800 Retail Systems use Intel chipsets that support an AHCI capable Host Bus Adapter HBA This HBA supports ATA and ATAPI devices in both PIO and DMA modes with NCQ as long as the device supports NCQ All hard drives shipped with the HP rp7800 rp5810 and rp5800 Retail Systems are NCQ capable Limitations NCQ functionality requires both HBA and hard drive to support it Non NCQ capable hard drives will not see any performance benefits even though the HBA is NCQ capable Hot plugging is not possible in an operating system without an AHCI driver that supports hot plugging such as DOS Windows 9x Windows NT4 0 and older versions of Linux Changing AHCI to IDE Mode through the HP Replicated Setup Utility Mu
11. ID Level RAID1 Mirror in our example Use the information on the bottom half of the screen if necessary mtellk j a al amp z ea PE apia oft Orage ecnno logu ni a i a DGT J a i h Kipili THEtLL As oo tl OUr DOT at L CREATE VOLUME MENU Hame Volunel RAID Level RAIDI Nirror Disks Select Disks Strip Size N A Capacity Rc Sync N A Create Volume The default value indicates the maximum capacity using the selected disks Entering a lower capacity allows you to create a second volume on these disks 13 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems 14 3 Use the arrow keys to scroll to Create Volume and press Enter The following message appears WARNING All data on the selected disk will be deleted Intel R Rapid Storage Technology Option ROM 12 5 8 1815 Copyright C 2683 13 Intel Corporation All Rights Reserved Name Volumel RAID Level RAIDiI Mirror Disks Select Disks Strip Size N A Capacity 465 8 GB Sync N A WARNING ALL DATA ON SELECTED DISKS HILL BE Are you sure you want to create this volume Y N Press ENTER to create the specified volune t4 Change TAB Next ESC Previous Menu ENTER Select 4 Type Y to continue Configuring RAID Volume using the Option ROM on Windows 8 64 bit systems Windows 8 64 bit systems must be imaged in UEFI mode To configure a RAID volume i
12. Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems Table of contents PRIETO CT TOM peace opcodes ac nose EE AE E A ows va one IN AAE E EINE O E T E 2 BASEAR Sar RAD GANN IONE sorrisi EE REAN ETIE E TIO OEE OEE EE O OEE E 2 BTL 2 lel oases fests ew urs ates aeons share EE nuny A TR AEE AE TA OE 3 BIOS 7 Software Hardware consid orah oNG scenon a nev 3 BIOSIN OI IC srona EAEE AAEE psa EE EEA E E EE ONE EE EEA 3 OIE L CN A EEIE AEE E ENA ENEE E EAN AAT AER AARE EE 4 ma i EEE EAEE T EA E AE E E P E E E E 5 A O a E E T A A E T E 5 BM TYDES arre EEEE E EAEE EEE EE EAE E 5 RAID O with two hard drives striped voce ececesescscsssecesesescsescsvsvevscscececcevevevecsceceesevavavasacaceusuesvavacaceceesavavavasacaceseeavaveees 6 RAID Ttwithtwo hard drives Mirroring sessionerne aeai aaa aeaa i e aaa iea i 6 RAIDS with ires Phard Or NES 5c sccsnscnas steonyensensivesenceranateanaqneionsrasagtestuencaesasantioeadeeseaermenientyscuacetaadenueatunaacasceaweeneaints 8 Atel Matik RAID TECNO OO y att rea e r A T E E EEEE avecentalenihtestdeenses 8 OUT VI UONE eera TEA EA EEE EE E EAE EEA AEN 10 Recommended configurationS tessa ssc tach ns settee cass eas snot ct onesies NENESE NEREA EANES EEEE teonen snes ceases 10 dig ges a e el a of Cono ON nem meemrnnr nee er ner E nT Onn on Or en vr nn 10 Unsupported OMEIGUI AU ONS cissccaccanneounasorennestuvsnsachanecoaqdensoeyatstenssenceasouaneansteneshndovestuneonab
13. a hosting and protection RAID 5 2 Click Next to configure the volume 3 Inthe Configure window name the volume select the three disks and specify if you want to keep data from one of the selected disks 21 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems l2 4 Click Next to begin the confirmation process review the selected configuration and click Create Volume to start the Create Volume action Note HP currently supports only the default Strip Size in this case 128KB There is a performance relation between the type of data and the strip sizes 5 Click Create Volume to confirm you understand the Volume Creation warning and you want to continue the action 6 Click OK after the action completes Note If users consume all available storage for this RAID volume there will be no space to create another RAID volume for this hard drive thereby not allowing for Matrix RAID Mode Note the size if you want to create a second RAID volume in this set of hard drives 7 Reboot the system after the migration finishes Migration to Matrix RAID 5 and RAID 0 from three non RAID hard drives Note Back up all data before proceeding Note HP rp5810 and rp5800 Retail Systems only support RAID based on three identical SATA hard drives in either RAID O or RAID 5 or Matrix RAID Mode of RAID 0 and RAID 5 1 Open the Intel Rapid Storage Console and select View gt
14. avaonssdenaseshasesesesesenancoosiupisas 14 Configuring RAID on non factory preinstalled configurations esssesssssesesisieresisrsrisisrsrerisisreresisrerisrsrsrariarerisrsrerrsren 11 Enabling RAID through F 1O System BIUS sssrin nan E EAE 11 Pora na RAD ODON RO Neree E EE EE EE EEA EEEE E E EE EAE 12 Configuring RAID Volume using the Option ROM on legacy SyStemMS sessesssesisisiserisrsrerisisrerisrerererisrererrsresrs 13 Configuring RAID Volume using the Option ROM on Windows 8 64 bit SYStEMS uo ees ecesteeesteeeteeeees 14 NOLES TOF operating system installation siccenetcstnecterencgecsstaeectecanenatsctussctattocapeasteuwacteovestidaecdatondutevdteeandstioweetastarecdetatesaee 15 Intel Rapid Storage Technology Software installation cccc ec cecececccesccsccscesccsccsecsscsesescecssessessesseeeesesessecsecsessusenees 16 Using Intel Rapid Storage console interface to configure RAID ssssssssssssssisisresisisrsrerisisrerisrererisisrererisrarisrerisreresrsren 17 RAID migrations using Intel Rapid Storage Console vases scccvesasccsucsacnntossansncvbsomaiesseatanastsesan ecuuniseainadunepetepteanteectataceses 18 Configuring Intel Rapid Storage Console for Email notifications oo cece cecececesccccsececsssescescsscsssessesessscsessessesseees 24 HUY SUNN VON Mic gssrau insect E E ETA vay cen AE E T AEE EAA O A E A 25 DEO ays O emer ner eee EAE A aN RR RN ee ne Ee nr eee eee ene eee 2T Click here to verify the latest version of this document
15. d rp5800 Retail Systems take advantage of Serial Advanced Technology Attachment SATA technology and the integration of RAID support into select Intel chipsets The HP rp7800 and rp5800 Retail Systems use the Q67 Express chipset while the rp5810 Retail System uses the Q87 Express chipset Basic AHCI and RAID definitions Table 1 Basic AHCI and RAID definitions Acronym or term Description AHCI Advanced Host Controller Interface a specification for hardware and software is a register interface for SATA intended to add higher speed NCQ and other features ATA Advanced Technology Attachment BIOS Basic Input Output System also known as system ROM Chipset Term used to define a collection of integrated components required to make a PC function HDD Hard disk drive The Input Output Controller Hub This component includes the mass storage controller ICH is part of ICH l the Intel Q45 Chipset IDE Integrated Drive Electronics Information file inf used by Microsoft operating systems that support the Plug amp Play feature INF When installing a driver this file provides the operating system needed information about driver filenames driver components and supported hardware Migration Term used to describe the movement of data from one configuration or usage model to another NCQ Native Command Queuing os Operating system Piece or software module inside the System BIOS which provides exten
16. ded support for a particular Option ROM piece of hardware The RAID Option ROM provides boot support for RAID volumes as well as a user interface for managing and configuring the system s RAID volumes Platform Controller Hub This component includes the mass storage controller PCH is part of the PCH Intel Q87 chipset PCI Peripheral Components Interface PCle PCI express A serial version of PCI Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Table 1 Basic AHCI and RAID definitions Acronym or term Description PnP Plug and Play RAID Redundant Array of Independent Disks ROM Read Only Memory SATA Serial ATA Strip Set of data on a single hard drive in a RAID 0 volume Stripe Group of all strips going horizontally across all the hard drive members of a RAID volume UEFI Unified Extensible Firmware Interface Specification defining firmware BIOS and or option ROM that initializes hardware subsystems before the OS boot process Benefits of AHCI AHCI provides several benefits Elimination of master slave handling e Native Command Queuing NCQ e Hot plugging AHCI mode eliminates the master slave topology for cabling SATA hard drives Hardware and software that emulate IDE still have some limitations with the master slave topology that came from the Parallel ATA PATA mass storage implementation With AHCI mode there is no need to worry about cabling considerat
17. e is a true RAID It more than doubles reliability because the MTBF of RAID 1 is equal to the MTBF of an individual drive multiplied by the number of drives 2 In other words the probability of one hard drive failure on a given day is the square root of that same probability Hypothetically if the chance for a single hard drive failure is 1 2000 then the chance that both hard drives failing in RAID 1 is 1 4 000 000 Mirroring segmentation and striping have no real meaning in RAID 1 In the table and graphic the data is arranged in rows for representation of different pieces of data Table 3 RAID 1 with two hard drives mirrored Figure 3e RELAY RAE DDS First disk Second disk ABCD Data Segment 1 Data Segment 1 Data Segment 2 Data Segment 2 Data Segment 3 Data Segment 3 Data Segment 4 Data Segment 4 Data Segment 5 Data Segment 5 Data Segment 6 Data Segment 6 Data Segment 7 Data Segment 7 Data Segment 8 Data Segment 8 HDD 1 HDD 2 In Table 3 each Data Segment n represents a group of data known as a strip In this case each row represents a stripe This table shows how information is duplicated in both hard drives The size of the strips is mostly irrelevant and not a configurable option To illustrate the concept of RAID 1 and mirroring Figure 3 shows how a sequence of data ABCD is stored in a RAID 1 volume In this example each letter represents a da
18. es S C Array_0000 RAIDVOLO Degraded Details Fix any problems reported on the array disks or rebuild the za Intemal ATAPI device volume to a new disk sre S a Disk on port Unknown Missing w Internal empty port 3 A Internal empty port 4 More help on this page 2 After identifying the hard drive close all applications shut down the operating system power down the unit unplug the power cord and replace the defective hard drive 3 After replacing the hard drive automatic rebuild of the redundancy begins immediately after the system is powered up and operating system starts The following message appears i RAID Yolume Rebuilding A RAID volume is being rebuilt Data redundancy is being restored Sala Nae Re E End of procedure Sign up for updates on Ive hp com go getupdated Share with colleagues Rate this document Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel is a trademark of Intel Corporation in the U S and other countr
19. ies 799827 001 Created October 2014
20. ion to setting the SATA emulation mode of AHCI or RAID in F10 Setup See the BIOS interface section for more information an AHCI driver is required for AHCI support The Windows 7 image that ships with the HP rp7800 rp5810 and rp5800 Retail Systems has the Intel AHCI driver iastor sys pre loaded The system can be freely switched between IDE to AHCI Note In order to reuse a hard drive from a RAID configuration in AHCI mode it is necessary to remove RAID metadata from the drive This can be accomplished using low level system format or Option ROM interface For customers who do not use the pre installed HP image there are several scenarios for using AHCI New operating system installation A fresh installation of Windows 7 or Windows 8 while in AHCI mode is the most straightforward way of installing the AHCI driver Windows 7 or Windows 8 have native AHCI support so either the native AHCI driver will be used or the Intel AHCI driver can be added An existing Windows 7 or Windows 8 image using the native AHCI driver can be updated to use the Intel AHCI driver iastora sys The driver can be downloaded from hp com Enhancing existing Windows 7 images from IDE mode or native AHCI mode Windows 7 has a native AHCI driver If Windows 7 was installed while in IDE mode a registry change will allow users to gracefully switch to AHCI mode using the Microsoft driver See the Microsoft Knowledge Base Article at http support microsof
21. ions other than the boot drive should be on the lowest numbered SATA port dark blue connector SATA ports are independent of each other and are not tied together by master slave relationship Native Command Queuing NCQ is technology that allows a SATA device to internally optimize the order of command execution for increased performance Commands sent to a NCQ capable SATA device are placed in an internal queue where they can be dynamically and intelligently re ordered and tracked Hot plugging is the ability to insert a SATA device into a running system and have the operating system recognize the device AHCI is required for eSATA hot plug functionality Refer to the Using eSATA on HP Compag Business PCs white paper for more information about eSATA hot plugging BIOS Software Hardware Considerations BIOS interface SATA Emulation Mode SATA emulation mode can be set in F10 Setup by selecting Storage gt Storage Options gt SATA Emulation SATA emulation mode is set to AHCI by default RAID SATA emulation mode includes AHCI functionality Customers purchasing a RAID system do not need to make any changes in F10 Setup BIOS Support for _GTF in ACPI Mode The system BIOS supports the Get Task File _GTF ACPI control method while in AHCI mode However a Registry key is required to enable the port s Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems Software drivers AHCI driver In addit
22. l 6 Click OK after the action completes Migration to RAID 0 from two non RAID hard drives Note HP rp7800 rp5810 and rp5800 Retail Systems only support RAID based on two identical SATA hard drives in either RAID O or RAID 1 or Matrix RAID Mode of RAID 0 and RAID 1 To migrate two non RAID hard drives to a RAID O configuration using Intel Rapid Storage Console perform the following steps 1 Open the Intel Rapid Storage Console and select Create and select the volume type Optimized disk performance RAID 0 Select Volume Type 2 Configure Real time data protection RAID 1 Optimized disk performance RAID 0 Efficient data hosting and protection RAID 5 S Balanced performance and data protection RAID Protection Ct PF aaa Performance Qs Capacty Combine two to sx disks to create a volume where data is broken down into strips that are distributed across al disks More help on this page 20 Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Click Next to configure the volume 3 Inthe Configure window name the volume select the two disks and specify if you want to keep data from one of the selected disks 4 Click Next to begin the confirmation process and start the Create Volume action Click Create Volume to confirm you understand the Volume Creation warning and you want to continue the action 6 Click OK after the action completes Migration to
23. ltiple AHCI systems can be reverted back to IDE mode using the HP Replicated Setup Utility This utility allows for system BIOS settings to be replicated and distributed throughout an enterprise The procedures and information about how to obtain the Replicated Setup Utility are described in the HP white paper UEFI BIOS Tools for HP Business Desktops available at http h10032 www1 hp com ctg Manual c02932801 pdf Basic RAID Types This section provides a brief explanation of the supported RAID configurations for HP rp7800 rp5810 and rp5800 Retail Systems Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems RAID 0 with two hard drives striped HP supports RAID O but we do not recommend it for business PC users Lack of redundancy causes less than half the reliability of a single hard drive system since the Mean Time Between Failure MTBF of RAID 0 is equal to the MTBF of an individual drive divided by the number of drives Table 2 RAID O with two hard drives striped Figure 1 Performance RAID 0 with two HDDs First disk Second disk ABCD Data Segment 1 Data Segment 2 Data Segment 3 Data Segment 4 Data Segment 5 Data Segment 6 Data Segment 7 Data Segment 8 Data Segment 9 Data Segment 10 Data Segment 11 Data Segment 12 Data Segment 13 Data Segment 14 Data Segment 15 Data Segment 16 HDD 1 HDD 2 In table 2 each Data Segment n represents a g
24. n 2 RAID 5 Parity for Accuracy 5 RAID 0 1 Mirrored and Striped ar Intel s Rapid 4 logical drives on 2 physical disks to 5 Technology emulate RAID O and 1 not supported on HP rp7800 Retail Systems not supported on HP rp5810 and rp5800 Retail Systems The following notes are important for RAID configurations e RAID 1 is the only RAID configuration that is offered as factory configuration option e All pre configured systems Are complete RAID systems Have both drives installed Have the necessary Option ROM configuration Are pre loaded and pre installed with all required Intel software Include a preinstalled operating system that is mirrored mode out of the box e We also recommend keeping the default options in the RAID Option ROM and in the Windows RAID application Options like chunk size for changing the size stripe size have more history in their defaults settings Other supported configurations HP rp7800 rp5810 and rp5800 Retail Systems support two other RAID configurations e Two drive configuration Two equal size type SATA hard drive RAID configurations in RAID O or RAID 1 or Matrix Mode of RAID O and RAID 1 Maximum of two SATA optical drives on HP rp7800 rp5810 and rp5800 Retail Systems e Three drive configuration only on some HP rp5810 and rp5800 Retail Systems Three equal size type SATA hard drive RAID configurations in RAID O or RAID 5 or Matrix Mode of RAID and R
25. n Options 3 Reset Disks to Non RAID 5 Exit m DISK VYOLUNE INFORMATION J EE RAID Volumes None defined Physical Devices ID Device Hodel Serial Size Type Status Vol ID 8 TOSHIBA DTBLACAR 43KEBBLAS 465 763 Non RAID Disk 2 TOSHIBA DT 1IACAB 43K72Z5YAS 465 768 Non RAID Disk t 1 Select ESC 1 Exit ENTER 5Select Menu 2 Press Ctrl repeatedly as soon as the monitor light turns green to enter the RAID configuration utility If you do not press Ctrl at the appropriate time you must restart the computer and then press Ctrl again to access the utility 12 Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Configuring RAID Volume using the Option ROM on legacy systems To configure a RAID volume using the option ROM on legacy Windows 7 systems perform the following 1 Use the up or down arrow key to select Create RAID Volume and then press Enter to access the Create Volume screen Hi ip a cl forage ec itt logy ption RI Lo sur ight tt Alej 13 Inte LOrpoOrat ior Hil Rights Resaruad Recovery Volume Options Delete RAID Volume 2 Acceleration Options Reset Disks to Non RAID Emit e DISK YOLUHE INFORMATION S RAID Volumes None defined Physical Devices ID Device Hodel Serial Size Type Status Vol 10 a TOSHIBA DTBLACAB 4IKAABLAS 465 7GB Non RAID Disk rd TOSHIBA DTB1IACAB 43K72SYAS 465 7GB Non RAID Disk emmm 2 Select or enter the desired RA
26. n UEFE mode on these systems using the option ROM perform the following Turn on the computer Press F10 as soon as the monitor light turns green If you do not press F10 at the appropriate time you must restart the computer and then press F10 again to access the utility Select your language from the list and then press Enter Use the arrow keys to select Advanced gr yi arrow keys to select UEFI only Press F10 to accept save Hewlett Packard Setup Utility File Storage Security Power ime Power On Options BIOS Power On Onboard Devices Bus Options Device Options Option ROM Launch Policy PXE Option ROMS Legacy Only Storage Option ROMs FUEFI Only Video Option ROMs Legacy Only Fi0 Accept ESC Cancel Use the down arrow key to select Option ROM Launch Policy and then press Enter In the Option ROM Launch Policy window use the up down arrow keys to select Storage Option ROMs and the left right 17 LM 3C D0D3 2B 73 F7 72 Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs 7 Atthe Advanced menu select Intel R Rapid Storage Technology Hewlett Packard Setup Utility Power On Options BIOS Power On Onboard Devices Bu S Options b E Ee OES z ions kttiii De TELE pt 4 f HRI VGA Configuration Management Operations IHN Option ROM Launch Policy Hu Hi Connected BIOS fj Update BIOS via Network PITIN PININ Intel R Ethernet Connection I217 LM 36 0
27. n click Next E Create Volume 1 Select if 2 Configure 3 Confirm 4 Inthe Confirm Volume Creation window check your proposed configuration then click Create Volume to continue E Create Volume 1 Select 2 Configure Configure Volume Proposed Configuration Name Volume_0000 Array_0000 Select the master disk SATA disk on Controller 0 Port 0 466 GB System E 46666 OS 466GB Select the recovery disk SATA disk on Controller 0 Port 1 466 GB Select the update mode Continuous On request More help on this page Confirm Volume Creation Proposed Configuration Review the selected configuration Array_0000 O This process could take a while depending on the number and size of the disks You can continue using other applications during this time GF 466 68 OF 406 68 Back Create Volume Cancel More help on this page 19 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems 5 At the final Confirm Volume Creation window click Create Volume to confirm that you understand the Volume Creation process and you want to continue the action Confirm Volume Creation Review the selected configuration Name TEA e 0000 Array 0000 Volume _0000 Type RAID 0 This process could take a while depending on the number and size of the disks You can continue using other applications during this time More help Create Volume Cance
28. on If you are using MS Exchange which is not configured this way by default an anonymous relay connector is required 24 Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Installation HP desktops come with RAID software preinstalled However if reinstallation is necessary use setup in combination with the supported flags as listed and described in the sample screen shot version 12 5 below Help for Setup Command Line Options 7 Displays this help dialog b Reboots the system without prompting after setup is complete 4 lt LCID gt Specifies the language of the setup dialogs overwrite Ignores the overwrite warning p lt path gt Changes default directory location for application files eport lt path gt Changes the default log path 5 Does not display any setup dialogs silent install WET Displays driver versions Refer to the Readme file for more details Note Flags and their parameters are not case sensitive Flags may be supplied in any order with the exception of S and G which must be supplied last When using the A flag a target path may be specified using the P flag and the G and S flags are ignored When using the 0 and G flags there should be no space between the flag and the argument 25 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems 26 Table 6 Language support
29. our needs D SD ATAPI Device Performance Your storage system performance can be optimized by allowing Dynamic Storage Accelerator to manage the gear setting automatically based on the current Windows power plan and detected VO activity Dynamic Storage Accelerator Disabled Enable D li 3 Fora more detailed view of the RAID controller click Manage The Manage Volume window of the Intel Rapid Storage Console also includes the Advanced menu Use this menu to access the advanced features of the RAID solution as shown below Manage Volume Storage System View Name RAIDVOL Rename SATA_Array_0000 Status Norma Type RAID 1 Change type Size 476 935 MB OF 0668 v Advanced cache buffer flushing Enabled Disable D E 466 GB Cache mode Off Modify System volume Yes Initialized No Initialize Verification details Verify Blocks with media errors 0 Physical sector size 4096 Bytes Logica sector size 512 Bytes gt ATAPI Device 17 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems RAID migrations using Intel Rapid Storage Console Migration to RAID 1 from two non RAID hard drives Note HP rp7800 rp5810 and rp5800 Retail Systems only support RAID based on two identical SATA hard drives in either RAID O or RAID 1 or Matrix RAID Mode of RAID O and RAID 1 At least 6 MB of free space at the end of the drive is required to migrate from a non RAID to R
30. r 9 and 10 Data Segment 10 Parity for 11 and 12 Data Segment 11 Data Segment 12 Data Segment 13 Data Segment 14 Parity for 13 and 14 Data Segment 15 Parity for 15 and 16 Data Segment 16 Parity for 17 and 18 Data Segment 17 Data Segment 18 Figure 4 RAID 5 with three HDDs ABCDEF HDD 1 HDD 2 HDD 3 Intel Matrix RAID Technology This technology provides protection against data loss from a hard drive failure and faster access to digital photo video and music files by supporting NCQ as well as RAID 0 1 5 and 10 As shown in Figure 5 Matrix RAID enables two RAID levels to be combined for data loss protection plus performance Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Figure 5 Matrix RAID combining reliability and performance with the same two hard drives 2 HDDs on RAID O RAID O partition striped for performance HDD 1 HDD 2 Using Intel Matrix RAID Technology you can configure HP rp5810 and rp5800 Retail Systems with two RAID volumes using three hard drives Figure 6 a RAID O volume for ultimate performance and a second volume as RAID 5 with reliability and performance improvements Figure 6 Matrix RAID combining reliability and performance with the same three hard drives SD ee o gt a gt TE Hae TE Ae HDD 1 HDD 2 HDD 3 HDD 1 HDD 2 HDD 3 3 HDDs on RAID 5 3 HDDs on RAID O RAID 5 partition a gt a aE
31. roup of data known as a strip In this case each row represents a stripe RAID O represented in the table above shows how information is segmented made into chunks or strips and stored across the stripes of the hard drive members of this RAID volume To illustrate the concept of RAID O and striping Figure 1 shows how a sequence of data ABCD is stored in a RAID O mode In this example each letter represents a segment or strip The graphic shows how the various pieces of the information go to different hard drives If any segment of RAID 0 fails all information from all members is lost At a higher reliability cost with faster performance HP rp5810 and rp5800 Retail Systems also allow for RAID O with three hard drives RAID O with two or three hard drives is a supported configuration RAID O with three hard drives is shown in Figure 2 Figure 2 Performance RAID O with three HDDs ABCD HDD 1 HDD 2 HDD 3 RAID 1 with two hard drives Mirroring Because it is a very cost effective way to increase system storage reliability and a great value proposition RAID 1 is the only RAID configuration that HP pre configures for HP rp7800 rp5810 and rp5800 Retail Systems RAID 1 provides high availability with minimal performance impact as well as greater reliability compared to a single hard drive configuration Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs RAID 1 has redundancy and henc
32. t Click Finish to start the migration process which can take a few hours Reboot the system after the migration finishes Note Back up all data before proceeding After the first RAID volume has been created create the second RAID volume by opening the Intel Rapid Storage Console clicking View gt Advanced Mode and then clicking Actions Create RAID Volume from Existing Hard Drive Click Next Use the same values you entered in the previous RAID volume confirmation and type the RAID Volume Name select the RAID Level for three hard drive RAID O or RAID 5 only and select the Strip Size Note HP currently supports only the default Strip Size in this case 128KB Click Next to see the selection of hard drives that will be part of this RAID volume Since this is the second volume for this set of hard drives select the existing name in the Available box Array 0000 and then click the right arrow to move this array into the Selected box Click Next The Specify Volume Size screen is grayed out because the second volume of this Matrix RAID Mode takes the remaining space After the selection of all hard drive members of this RAID volume follow the volume size selection screen Note The first array volume creation is the place for adjusting the size the second volume will take any remaining space While creating the second RAID volume click Next to open the completion window Select Finish to start the migra
33. t com kb 922976 en us Corporate IT may be able to update an existing Window 7 image that was created in IDE mode to use the Intel AHCI driver The process requires inserting the Intel AHCI drivers into the image in a pre installation environment using the appropriate OS Tools Required software to insert the Intel AHCI driver e Windows Preinstallation Environment WinPE CD e Windows OPK OEM Preinstallation Kit CD e PKGMGR EXE Package Manager The OPK CD is not available for general download It must be obtained through a Microsoft authorized distributor PKGMGR EXE is a tool that installs uninstalls configures and updates features and packages for Windows 7 or Windows 8 For more information and instructions on OPK or PKGMGR EXE go to http www hp com The process is as follows 1 Boot into WinPE 2 Run PKGMGR EXE from OPK A sample command line is as follows pkgmgr exe o C C Windows n C AddAHCI HP AHCI xml where C AddAHCI HP AHCI xm1 contains the following lt xml version 1 0 gt lt unattend xmlns urn schemas microsoft com asm v3 xmlns wcm http schemas microsoft com WMIConfig 2002 State gt lt settings pass offlineServicing gt lt component name Microsoft Windows PnpCustomizationsNonWinPE processorArchitecture x86 publickeyToken 31b 3856ad364e35 language neutral versionScope nonSxS gt lt DriverPaths gt lt PathAndCredentials wcm keyValue 1 gt lt PathsC AddA
34. ta segment The graphic shows how the various pieces are replicated for both of the hard drives hence if any one member of the RAID 1 volume fails the information is kept in the surviving members After a hard drive failure the user interface sends a notification so the failed hard drive can be replaced No user information is lost in this scenario Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems RAID 5 with three hard drives RAID 5 has been used in servers for many years and is one of the most common types of RAID RAID 5 uses striping with parity data in distributed blocks across all member disks Therefore the mass storage controller can simultaneously write new information to two hard drives and parity information to the third hard drive so if one hard drive fails the RAID controller can rebuild all the information after the volume degradation occurred Hence RAID 5 with three hard drives has similar performance to RAID O with two hard drives and the reliability of RAID 1 with a minimum of three hard drives Only HP rp5810 and rp5800 Retail Systems support three hard drives Table 4 RAID 5 with three hard drives parity First disk Second disk Third disk Data Segment 1 Data Segment 2 Parity for 1 and 2 Data Segment 3 Parity for 3 and 4 Data Segment 4 Parity for 5 and 6 Data Segment 5 Data Segment 6 Data Segment 7 Data Segment 8 Parity for 7 and 8 Data Segment 9 Parity fo
35. tion process which can take a few hours You can see the state of the Matrix RAID Mode created by opening the Intel Rapid Storage Console and clicking View gt Advanced Mode Migration to Matrix RAID 1 and RAID O from two non RAID hard drives The migration process for two hard drives to RAID Matrix Mode 0 1 is very similar to the process described in the section about migration of three hard drives to matrix mode RAID 0 5 The difference in the process is selecting two hard drives as part of the volume created and selecting RAID 5 instead of RAID 1 23 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems Configuring Intel Rapid Storage Console for Email notifications To configure Intel Rapid Storage Console to send notifications of specified events to a designated email address use the following steps 1 Open the Intel Rapid Storage Console and select Preferences m Performance System E mail Preferences Notify me by e mail of the following events Storage system information Scheduler Storage system warnings Storage system errors More help on this page Select the type of event to initiate a notification all three may be selected Enter the email information A SMTP Host required B Port C Sender email address required D Recipient email address at least one required 4 When done click Apply Changes Note The RST driver does not provide SMTP authenticati
36. ws EE E uus uy fe u uw ew um RAID O partition HDD 1 HDD 2 HDD 3 Technical white paper AHCI and RAID on HP rp7800 rp5810 and rp5800 Retail Systems Configurations Recommended configurations HP recommends factory configurations of the preinstalled RAID offerings for HP rp7800 rp5810 and rp5800 Retail Systems The preinstalled RAID offering is a RAID 1 volume of two identical SATA hard drives HP rp7800 rp5810 and rp5800 Retail Systems are based on Intel chipsets that provide a combined hardware and software RAID solution The Intel mass storage controller allows all drives to operate in IDE or RAID SATA modes Each mode of the controller means a different PCI controller with different device ID class code and driver support CAUTION The PCI Device ID of the mass storage controller changes after changing SATA emulation mode in the BIOS Changing the BIOS from AHCI mode to RAID mode is the equivalent of connecting the hard drives to anew add on RAID storage controller The installed operating system on the hard drive is unaware of this new mass storage controller If the operating system does not have the RAID drivers enumerated and PnP for the RAID controller the operating system will fail to boot blue screen under Microsoft Windows when Windows 7 or Windows 8 attempts to boot Table 5 RAID drives Mode Purpose Minimum drives required RAID O Striped for Performance 2 RAID 1 Mirrored for Protectio
37. you agree click Yes Review the Readme for Intel Rapid Storage Technology and then click Next Click Next after the setup operations complete Click Next to finish the installation Select Restart Now or Restart Later and then click Finish to close the setup Restart the computer ee ee et ON ee De 16 Technical white paper AHCI and RAID on HP EliteDesk and EliteOne 800 Business PCs Using Intel Rapid Storage console interface to configure RAID To use the RST console to configure RAID perform the following steps 1 Toopen the Intel Rapid Storage Console applications click Control Panel gt Intel Rapid Storage Technology The Intel Rapid Storage Console starts in Status mode by default Note The report the applications generate is very comprehensive You can view the report at View System Report The report contains information about the driver operating system language and hard drive 2 Select Status to view the current status of the storage system f Current Status Storage System View G5 Your system is functioning normally SATA_Array_0000 s Si m fick on any element in the storage system view to manage its properties p Vv mae Type RAD i O The Windows write cache buffer flushing policy can be enabled for all RAID array drives to Ye 466 GE ensure data integrity or disabled to improve data performance Click the Help icon for more information on setting the wrte cache butter flushing policy based on y

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