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VoIP V2 Talkback Speaker Operations Guide - USA-VOIP
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1. Your IP Address is Corresponds to the message Your IP address is 24 character limit Rebooting Corresponds to the spoken word Rebooting 24 character limit Restoring default Corresponds to the message Restoring default 24 character limit Ringback Tone This is the ringback tone that plays when calling a remote extension 24 character limit Ring Tone This is the tone that plays when set to ring when receiving a call 24 character limit Downloading files from a tftp server at Corresponds to the spoken word dot 24 character limit Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 39 Audio Configuration Page Table 2 9 Audio Configuration Parameters continued Server TFTP Server IP address Enter the IP address of your TFTP server into the TFTP Server IP parameter field 15 character limit Available Space Indicates how much space is left in the internal non volatile memory Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page a oe Link to the Event Configuration page Link to the Autoprovisioning Configuration page Link to the Update Firmwar
2. Link to the Update Firmware page Save Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Reboot Click on the Reboot button to reboot the system a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted ver sion or 011024 flush mounted version is installed 3 After changing the parameters click Save Settings This updates the changed parameters and reboots the Talkback Speaker if appropriate 4 Connect the Talkback Speaker to the target network 5 From a system on the same network as the Talkback Speaker open a browser with the new IP address of the Talkback Speaker Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 29 Configure the Speaker Parameters 2 4 4 Configure the SIP Parameters 1 Click SIP Config to open the SIP Configuration page Figure 2 15 Note For specific server configurations go to the VoIP Talkback Speaker product page at http www cyberdata net support voip index html Figure 2 15 SIP Configuration Page CyberData Ceiling Speaker Home Device Config Networking SIP Config Multicast Config Audio Config Clock Config Autoprovisioning Update Firmware SIP Configuration Ena
3. Adds Figure 2 3 Running the V2 Speaker with Auxiliary Power Adds Figure 2 4 Talkback Speaker with Remote Call Button Adds Figure 2 5 Talkback Speaker with Alert Strobe Adds Figure 2 6 Talkback Speaker with Extra Speaker Connection Adds Figure 2 7 Talkback Speaker with Line Out pdates Figure 2 12 Home Page pdates Figure 2 13 Device Configuration Page pdates Figure 2 14 Network Configuration Page pdates Figure 2 15 SIP Configuration Page U U U U Updates Figure 2 16 SIP Configuration Page Set to Point to Point Mode Updates Figure 2 17 Multicast Configuration Setup Updates Figure 2 18 Audio Configuration Page Updates Figure 2 22 NTP Server and Clock Configuration Page Updates Figure 2 23 Event Configuration Page Adds Figure 2 24 Autoprovisioning Configuration Page Updates Figure 2 25 Firmware Upgrade Page Operations Guide 930310C CyberData Corporation Important Safety Instructions 1 2 10 11 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety
4. Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page P Link to the Autoprovisioning Configuration page Link to the Update Firmware page Click the Save button to save your configuration settings Save Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Reboot a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted ver sion or 011024 flush mounted version is installed 3 After changing the parameters click on the Save button Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 32 Configure the Speaker Parameters 2 4 4 1 Point to Point Configuration The Speaker can receive Point to Point calls The delayed DTMF functionality is available in the Point to Point Mode To set up Point to Point configuration make sure that the Register with a SIP Server setting on the SIP Configuration page is not enabled See Figure 2 16 Note Establishing point to point SiP calls may not work with all phones Figure 2 16 SIP Configuration Page Set to Point to Point Mode CyberData Ceiling Speaker Home SIP Configuration Enable SI
5. MI LINE OUT BUTTON LED BS 5 GND LED Remote Mounted Call Button with LED Indicator CD Part Number 011073 Operations Guide 9303 10C CyberData Corporation Installing the VoIP Talkback Speaker 11 Device Configuration 2 2 2 2 Talkback Speaker with Alert Strobe In Figure 2 5 when the Talkback Speaker is called from a remote phone the relay on the speaker can be programmed to blink and drive an Alert Strobe This strobe may also be addressed from a separate Unified Communication UC server Figure 2 5 Talkback Speaker with Alert Strobe Speaker Nu POWER IN m 12VDC 500mA gt AUX SPEAKER POWER GND AUX SPEAKER r RELAY COM I gt GND RELAY NO LINE OUT GND m 5 VDC I gt LINE OUT e robe BUTTON SENSE BUTTON LED J10 J9 High PIV UltraFast Solid State Switching Diode SuchAs Or J Electric Door Strike Mechanical or Strobe Light N Output Contacts E epending Upon Controlled Device Requirements AC or DC DC Power Source POWER SUPPLY zoves 1a Operations Guide 9303 10C CyberData Corporation Installing the VoIP Talkback Speaker 12 Device Configuration 2 2 2 3 Talkback Speaker with Extra Speaker Connection
6. Product Overview 2 How to Identify This Product 1 1 How to Identify This Product To identify the VoIP Talkback Speaker look for a model number label similar to the one shown in Figure 1 1 The model number on the label should be 011022 Figure 1 1 Model Number Label CyberData Corporation WWW CYBERDATA NET SPEAKER V2 VoIP INDOOR PAGING CEILING WALL MOUNTED RoHS 011022A 021037C I TEE P UIDI 022000001 Model number Operations Guide 930310C CyberData Corporation Product Overview 3 Installation 1 2 Installation Figure 1 2 illustrates a typical configurations for the VoIP Talkback Speaker Figure 1 2 Typical Installation 802 3af Compliant Ethernet Switch Speaker Speaker Clock Kit IP Phone IP PBX Server See the following sections for other installation options e Section 22 1 3 Running the Talkback Speaker with Auxiliary Power e Section 2 2 2 1 Talkback Speaker with Remote Call Button e Section 2 2 2 2 Talkback Speaker with Alert Strobe e Section 2 2 2 3 Talkback Speaker with Extra Speaker Connection e Section 2 2 2 4 Talkback Speaker with Line Out 1 3 Product Features Adaptive full duplex voice operation SIP RFC 3261 compatible Web based configuration Web based firmware upgradeable Autoprovisioning support Small footprint High efficiency speaker driver PoE 802 3af Enabled Powered over Ethernet Network and external speaker volume control Peer to pee
7. SE Note You need to reboot for changes to take effect Click on the Test Audio button to do an audio test Generates a Test Audio voice message for testing the audio quality and volume Click on the Test Relay button to do a relay test Test Relay Test Microphone When this button is pressed the following occurs 1 The board will immediately start recording 3 seconds of audio 2 The speaker will beep indicating the end of recording 3 The speaker will play back the recorded audio Reboot Click on the Reboot button to reboot the system a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed 3 After changing the parameters click the Save button Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 27 Configure the Speaker Parameters 2 4 3 Configure the Network Parameters Figure 2 14 Network Configuration Page 1 Click the Networking button to open the Network Configuration page Figure 2 14 CyberData Ceiling Speaker Network Configuration Device Config M Network Settings SIP Config Multicast Config Audio Config Clock Config Event Config Autoprovisioning Update Firmware IP Addressing Static IP Addres
8. In Figure 2 6 the Talkback Speaker supports an amplified audio output for a second analog speaker While the total speaker wattage is the same by connecting a low cost analog speaker additional coverage can be realized Speaker Setup When using the second speaker connection the analog volume control needs to be disabled see the Use Digital Volume Control setting on the Device Configuration Page see Section 2 4 2 Configure the Device Note When using the second Analog speaker in Digital Volume Control Mode the maximum recommended volume is a setting of 6 Figure 2 6 Talkback Speaker with Extra Speaker Connection Speaker 12 gauge wire and a maximum length 8 Ohm Analog Speaker of 20 feet POWER IN m Y 12VDC 500mA AUX SPEAKER POWER GND AUX SPEAKER RELAY COM S GND RELAY NO LINE OUT GND CD Part Number 011072 N m When using the second speaker connection 5 VDC E LINE OUT the analog volume control needs to be disabled BUTTON SENSE gt I BUTTON LED When using the second Analog speaker in Digital Volume Control Mode the maximum recommended J10 J9 volume is a setting of 6 Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 13 Device Configuration 2 2 2 4 Talkback Speaker with Line Out In Fig
9. cyberdata NAME CyberData VoIP Device MAC 0020 70015b6 gt lt event gt POWERON lt event gt lt cyberdata gt Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 50 Event Configuration POST xmlparse engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt cyberdata NAME CyberData VoIP Device MAC 0020 70015b6 gt lt event gt HEARTBEAT lt event gt lt cyberdata gt POST xmlparse engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 196 Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt cyberdata NAME CyberData VoIP Device MAC 0020 70015b6 gt lt event gt BUTTON lt event gt lt cyberdata gt POST xmlparse engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 201 Content Type application x www form urlencoded Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 51 Event Configuration lt xml version 1 0 encoding ISO 8859 1 gt lt cyberdata NAME CyberData VoIP Device lt event gt CALL ACTIVE lt event gt lt cyberdata gt POST xmlparse engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 205 MAC 0020 70015b6
10. FQDN Outbound Proxy Port Type the Outbound Proxy Port number 8 character limit SIP User ID Type the SIP User ID up to 64 alphanumeric characters Authenticate ID Type the Authenticate ID up to 64 alphanumeric characters Authenticate Password Type the Authenticate Password up to 64 alphanumeric characters Register with a SIP Server Enable or disable SIP Registration Re registration Interval in seconds Type the SIP Registration lease time in minutes default is 60 minutes 8 character limit Unregister on Reboot When selected on boot the speaker will first register with a SIP server with a expiration delay of 0 seconds This has the effect of unregistering any current devices on this extension RTP Settings RTP Port even Specify the port number used for the RTP stream after establishing a SIP call This port number has to be an even number Dial Out Settings Dial Out Extension Type the dial out extension number 64 character limit Extension ID Type the desired Extension ID 64 character limit CID Link to the Home page Link to the Device Configuration page Device Config Link to the Networking page etworking Link to go to the SIP Configuration page P Config Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 31 Configure the Speaker Parameters Table 2 7 SIP Configuration Parameters continued
11. TL vent Config Link to the Event Configuration page Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 49 Event Configuration Table 2 15 Event Configuration continued Link to the Autoprovisioning Configuration page Link to the Update Firmware page Click the Save button to save your configuration settings ame Note You need to reboot for changes to take effect Click on the Test Event button to test an event Test Event Click on the Reboot button to reboot the system Reboot a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed 2 8 Example Packets for Events The server and port are used to point to the listening server and the Remote Event Server URL is the destination URL typically the script running on the remote server that s used to parse and process the POST events Note The XML is URL encoded before transmission so the following examples are not completely accurate Here are example packets for every event POST xmlparse engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 197 Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt
12. Web Access Password admin Subnet Mask 255 0 0 0 Default Gateway 10 0 0 1 a Default if there is not a DHCP server present 2 2 1 Connect Power to the Speaker Figure 2 1 through Figure 2 3 illustrates how to connect power to the VoIP Talkback Speaker 2 2 1 1 VoIP Talkback Speaker to a 802 3af Compliant PoE Switch Figure 2 1 illustrates how to connect the VoIP Talkback Speaker to a 802 3af compliant PoE switch via a Cat 5 Ethernet cable Figure 2 1 VoIP Talkback Speaker to a 802 3af Compliant PoE Switch 44 T 0 802 3af Compliant PoE Switch VoIP Talkback Speaker Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 8 Device Configuration 2 2 1 2 VoIP Talkback Speaker with PoE Injector to a 802 3af Compliant PoE Switch In Figure 2 2 if a PoE switch is not available you will need a PoE Injector part 010867A ordered separately A PoE Injector is a power supply solution for those who have a standard Non PoE Switch Figure 2 2 VoIP Talkback Speaker with PoE Injector to a Non PoE Switch PoE Injector Part 40108674 m urs Ethernet cable Non PoE Switch VoIP Talkback Speaker Operations Guide 930310C CyberData Corporation 2 2 1 3 Running the Talkback Speaker with Auxiliary Power Installing the VoIP Talkback Speaker 9 Device Configuration In Figure 2 3 the power for the Talkback Speaker can either come from an 802 3af Net
13. When selected the relay will be activated during a ring Activate Relay on Button Press When selected the relay will be activated when the Call Button is pressed Relay on Button Press Timeout in seconds Type the desired time in seconds that you want the relay to activate after the Call Button is pressed 1 character limit Miscellaneous Settings Beep on Initialization When selected you will hear a beep when the speaker initializes Auto Answer Incoming Calls When selected the speaker automatically answers incoming calls Button Lit When Idle When selected the Call Button remains lit when idle Play Ringback Tone When selected you will hear a ringback tone while making a call Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Operations Guide 9303 10C CyberData Corporation Installing the VoIP Talkback Speaker 26 Configure the Speaker Parameters Table 2 5 Device Configuration Parameters continued Link to the Clock Configuration page Link to the Event Configuration page itoprovisioning Link to the Autoprovisioning Configuration page Update Firmware Link to the Update Firmware page Click the Save button to save your configuration settings
14. http www cyberdata net support voip solarwinds html To set up a TFIP server on Windows 1 Install and start the software 2 Select File Configure Security tab Transmit Only 3 Make a note of the default directory name and then move the firmware files to be uploaded to that directory Operations Guide 930310C CyberData Corporation 66 Appendix C Troubleshooting Technical oupport C 1 Frequently Asked Questions FAQ To see a list of frequently asked questions for your product do the following 1 Goto the following URL http www CyberData net support voip 2 Go to the support page for your product and click on the FAQs tab C 2 Documentation The documentation for this product is released in an English language version only You can download PDF copies of CyberData product documentation by doing the following 1 Goto the following URL http www CyberData net support voip 2 Goto the support page for your product and click on the Documentation tab Operations Guide 930310C CyberData Corporation 67 Contact Information C 3 Contact Information Contact Sales Technical Support Returned Materials Authorization RMA Status Form CyberData Corporation 2555 Garden Road Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales 831 373 2601 Extension 334 Phone 831 373 2601 Extension 333 Web http www cyberdata net su
15. 0 2 00 00 M1 1 1 0 2 00 00 US Mountain time MST7MDT M3 2 0 2 00 00 M1 1 1 0 2 00 00 US Eastern Time EST5EDT M3 2 0 2 00 00 M1 1 1 0 2 00 00 Phoenix Arizona MST7 US Central Time CST6DST M3 2 0 2 00 00 M1 1 1 0 2 00 00 a Phoenix Arizona does not use daylight savings time Operations Guide 930310C CyberData Corporation Time Zone String Examples Identifier Names Installing the VoIP Talkback Speaker 45 Configuring the NTP Server and Clock Table 2 12 shows a breakdown of the parts that constitute the following time zone string e CST6DST M3 2 0 2 00 00 M11 1 0 2 00 00 Table 2 12 Time Zone String Parts CST6CDT The timezone offset from GMT and three character identifiers for the timezone CST Central Standard Time 6 The hour offset from GMT UTC CDT Central Daylight Time M3 2 0 2 00 00 The date and time when daylight savings begins M3 The third month March 2 The 2nd occurrence of the day next item in the month 0 Sunday 2 00 00 Time of day to change M11 1 0 2 00 00 The date and time when daylight savings ends M11 The eleventh month November 1 The 1st occurrence of the day next item in the month 0 Sunday 2 00 00 Time of day to change Table 2 13 has some more examples of time zone strings Table 2 13 Time Zone String Examples Tokyo IST 9 Berlin CET 1MET M3 5 0 1 00 M10 5 0 1 00 a Tokyo does not use daylight savings time b For Berlin dayli
16. Corporation Revision Information Revision C released on 3 11 2010 has the following changes Adds Section 2 2 1 3 Running the Talkback Speaker with Auxiliary Power Adds Section 2 2 2 1 Talkback Speaker with Remote Call Button Adds Section 2 2 2 2 Talkback Speaker with Alert Strobe Adds Section 2 2 2 3 Talkback Speaker with Extra Speaker Connection Adds the following note for Section 2 2 2 3 Talkback Speaker with Extra Speaker Connection When using the second Analog speaker in Digital Volume Control Mode the maximum recommended volume is a setting of 6 Rewords the following note for Section 2 7 Configuring the NTP Server and Clock The Clock Configuration page is always visible If a clock is not installed the Clock Status will indicate NOT INSTALLED Otherwise it shows INSTALLED Adds Section 2 2 2 4 Talkback Speaker with Line Out Changes Heading Level and Updates Section 2 9 Autoprovisioning Configuration Updates Table 2 7 SIP Configuration Parameters Updates Table 2 12 Time Zone String Parts Updates Table 2 13 Time Zone String Examples Adds Table 2 16 Autoprovisioning Configuration Parameters Updates the following text in Table 2 7 SIP Configuration Parameters Unregister on Reboot When selected on boot the speaker will first register with a SIP server with a expiration delay of 0 seconds This has the effect of unregistering any current devices on this extension
17. CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners Phone 831 373 2601 Technical Support Ext 333 support cyberdata net Fax 831 373 4193 Cy berData Company and product information at www cyberdata net Operations Guide 930310C CyberData
18. alert indicates a potentially hazardous situation This alert will be followed by a hazard level heading and more specific information about the hazard GENERAL ALERT Ground This pictoral alert indicates the Earth grounding connection point Hazard Levels Danger Indicates an imminently hazardous situation which if not avoided will result in death or serious injury This is limited to the most extreme situations Warning Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury It may also alert users against unsafe practices Notice Indicates a statement of company policy that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the user to establish appropriate safety ergonomic and health practices and determine the applicability of regulatory limitations prior to use Potential safety hazards are identified in this manual through the use of words Danger Warning and Caution the specific hazard type and pictorial alert icons Operations Guide 930310C CyberData Corporation Abbreviations and Terms A law A standard companding algorithm used in European digital communications system
19. autoprovisioning from DHCP 55 autoprovisioning server IP address 56 networking 55 autoprovisioning configuration 53 C changing the web access password 24 53 clock configuration 42 43 configurable parameters 22 configuration audio 37 clock 42 default IP settings 19 device 7 NTP Server 42 SIP 29 using Web interface 19 69 configuration home page 21 configuration page configurable parameters 25 confirming IP address 15 17 contact information 67 contact information for CyberData 67 CyberData contact information 67 D default gateway 7 19 IP address 7 19 subnet mask 7 19 username and password 7 19 web login username and password 21 default gateway 7 19 default IP settings 19 default login address 20 device configuration 7 24 53 configurable parameters 25 device configuration parameters 25 53 the device configuration page 24 53 device configuration password changing for web configuration access 24 53 DHCP IP addressing 27 dimensions 5 discovery utility program 20 door sensor 38 drivers 66 drop ceiling mounting of speaker 64 drywall mounting of speaker 64 E Ethernet cable 64 expiration time for SIP server lease 30 F factory default settings figures showing the default settings 17 how to set 17 faqs 66 features 3 firmware Operations Guide 930310C CyberData Corporation 70 where to download the latest firmware 59 where to get the latest firmware 58 firmware upgr
20. back to the customer by CyberData will be paid by CyberData CyberData shall not under any circumstances be liable to any person for any special incidental indirect or consequential damages including without limitation damages resulting from use or malfunction of the products loss of profits or revenues or costs of replacement goods even if CyberData is informed in advance of the possibility of such damages Operations Guide 930310B CyberData Corporation 68 Warranty C 4 1 Warranty amp RMA Returns within the United States If service is required you must contact CyberData Technical Support prior to returning any products to CyberData Our Technical Support staff will determine if your product should be returned to us for further inspection If Technical Support determines that your product needs to be returned to CyberData an RMA number will be issued to you at this point Your issued RMA number must be printed on the outside of the shipping box No product will be accepted for return without an approved RMA number The product in its original package should be sent to the following address CyberData Corporation 2555 Garden Rd Monterey CA 93940 Attn RMA xxxxxx C 4 2 Warranty amp RMA Returns Outside of the United States If you purchased your equipment through an authorized international distributor or reseller please contact them directly for product repairs C 4 3 Spare in the Air Policy CyberData now o
21. gt Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt lt cyberdata NAME CyberData VoIP event CALL TERMINATED lt event gt lt cyberdata gt POST xmlparse engine HTTP 1 1 Host 210 0 3 79 User Agent CyberData 1 0 0 Content Length 197 Device MAC 0020 70015b6 gt Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt lt cyberdata NAME CyberData VoIP lt event gt RINGING lt event gt lt cyberdata gt Device MAC 0020 70015b6 gt Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 52 Event Configuration POST xmlparse engine HTTP 1 1 Hosts 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt cyberdata NAME CyberData VoIP Device MAC 0020 70015b6 gt lt event sMULTICAST_START lt event gt lt index gt 8 lt index gt lt cyberdata gt POST xmlparse engine HTTP 1 1 Host 210 0 3 79 User Agent CyberData 1 0 0 Content Length 233 Content Type application x www form urlencoded lt xml version 1 0 encoding ISO 8859 1 gt cyberdata NAME CyberData VoIP Device MAC 0020 70015b6 gt event MULTICAST STOP event lt index gt 8 lt index gt lt cyberdata gt Operations Guide 930
22. purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Prior to installation consult local building and electrical code requirements Warning Electrical Hazard This product should be installed by a licensed electrician according to all local electrical and building codes GENERAL ALERT Warning Electrical Hazard To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions GENERAL ALERT Operations Guide 930310C CyberData Corporation Pictorial Alert Icons General Alert This pictoral
23. that file is replaced with a user file it will display the uploaded file name Table 2 9 Audio Configuration Parameters Audio Files Radio button to the right of each input box For each entry if the user selects the radio button to the right of the input box they have several options The Test Audio button will play that audio file The Restore Defaults button will delete any user uploaded audio and restore the stock audio file The Download button will download a new user audio file to the board It will delete any pre existing user uploaded audio files 0 9 The name of the audio configuration option is the same as the spoken audio that plays on the board 24 character limit 0 corresponds to the spoken word zero 1 corresponds to the spoken word one 2 corresponds to the spoken word two 8 corresponds to the spoken word three 4 corresponds to the spoken word four 5 corresponds to the spoken word five 6 corresponds to the spoken word six 7 corresponds to the spoken word seven 8 corresponds to the spoken word eight 9 corresponds to the spoken word nine Dot Corresponds to the spoken word dot 24 character limit Audiotest Corresponds to the message This is the CyberData IP speaker test message 24 character limit Pagetone Corresponds to a simple tone that is unused by default 24 character limit
24. to version 3 3 0 or later several features will be in an unknown or random state Therefore in the case of a firmware upgrade to version 3 3 0 or later CyberData recommends that you go to the Device Config page and make sure the following values are set properly Auto Answer Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 60 Upgrade the Firmware and Reboot the Talkback Speaker Table 2 17 shows the web page items on the Upgrade Firmware page Table 2 17 Firmware Upgrade Parameters Firmware Version Shows the current firmware version TFTP Server IP address Enter the IP address of your TFTP server into the TFTP Server IP parameter field 15 character limit New Filename Use this field to enter the new file name for the kernel or application firmware file that you are uploading 25 character limit Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page P Link to the Autoprovisioning Configuration page Link to the Update Firmware page Submit Click on the Submit button to automatically upload the selected firmware and reboot the system Reboot Click on the Reboot button to reboo
25. use DHCP the green LED will blink twice to indicate that the board is fully booted The speaker will beep at this time if the Beep on Initialization option is enabled on the Device Configuration Page see Section 2 4 2 Configure the Device Note Ifthe board is set to use DHCP and there is not a DHCP server available on the network it will try five times with a three second delay between tries and eventually fall back to the programmed static IP address by default 10 10 10 10 This process will take approximately 80 seconds Note The front power status LED will remain solid on during operation If there is a button attached to the speaker it will come on during boot flash in conjunction with the power status LED when fully booted and then turn on or off according to the Button Lit When Idle option on the Device Configuration Page see Section 2 4 2 Configure the Device The button LED will flash when a call is active Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 15 Device Configuration 2 2 3 2 Link LED e TheLink LED is illuminated when the network link to the speaker is established e TheLink LED blinks to indicate network traffic 2 2 4 Confirm the IP Address Test the Audio and Check the Volume 2 2 4 Reset Test Function Management RTFM Switch When the speaker is operational and linked to the network use the Reset Test Function Management RTFM switch Figure 2 9 on t
26. 14 power on to speaker 14 speaker operations 24 53 VoIP speaker assembly 64 volume adjusting 15 17 W warranty 67 warranty amp RMA returns outside of the United States 68 warranty amp RMA returns within the United States 68 warranty policy at CyberData 67 warrany and RMA returns page 68 web access password 7 19 web access username 7 19 web configuration log in address 20 web based speaker configuration 19 weight 5 Windows setting up a TFTP server on 65 Operations Guide 930310B CyberData Corporation
27. 2 Installing the VoIP Talkback Speaker 6 DA AP ALCS BI REESE 6 2 2 Device COMPS UT ALL OM 5o a eaan eaa aiana aiaa ip ia iniit ied nhi died 7 2 2 1 Connect Power to the Speaker icc c ccccccccsistesscssesstveenasisscsasatstsassssassescaesadscusstscnsseacnasaassadecstaaese 7 2 PD Install tion OPC ONS ienirst aeaaeai na aianei aria dE aana iaia aiaeei a a aiaiai 10 2 2 3 Confirm that the Speaker is Operational and Linked to the Network 14 2 2 4 Confirm the IP Address Test the Audio and Check the Volume 15 225 Adjust the Vol me 25ineaenndaetonen inaa iaaeaie diaas tash aiaiai aa bii 16 2 2 6 How to Set the Factory Default Settings sse enne 17 2 3 Talkback Speaker Considerations sese 18 2 3 1 Determining the Active Speaking Area of the Microphone in the Speaker 18 2 4 Configure the Speaker Parameters 7st nnn 19 2 4 1 Log in to the Configuration Home Page ise eene nnne 20 247 Contig re the Device cien rete iem deese OR OO REO ETSE OESE 24 2 4 3 Configure the Network Parameters 1 eene eene nennen 27 24 4 Configure the SIP Parameters eret itecto tera sede ea iade re teta di dade Eee aa Rao aaaeaii 29 2 5 Multicast Configuration 5 5 5 sees 0 0 dae IURE EITHER DERE era eR Res Re EE RESTE ERE SERENO HUN 33 2 6 Audio Configuration Page tiis qeu resti i te ede TH DR EINER HERE ea naa oaoar
28. 3 10C CyberData Corporation Installing the VoIP Talkback Speaker 53 Autoprovisioning Configuration 2 9 Autoprovisioning Configuration 1 Click the Autoprovisioning button to open the Autoprovisioning Configuration page See Figure 2 13 Figure 2 24 Autoprovisioning Configuration Page CyberData Ceiling Speaker Home Autoprovisioning Device Config Autoprovisioning Enable Autoprovisioning Get Autoprovisioning from DHCP SIP Config Autoprovisioning Server IP Address Networking Autoprovisioning autoupdate in minutes Multicast Config Audio Config Clock Config Autoprovisionin i 220 You need to reboot for changes to take effect Update Firmware feme fvewening 7 Save Reboot Note Figure 2 13 shows the factory default settings 2 On the Autoprovisioning Configuration page you may enter values for the parameters indicated in Table 2 5 Table 2 16 Autoprovisioning Configuration Parameters Enable Autoprovisioning See Section 2 9 1 Autoprovisioning Get Autoprovisioning from DHCP See Section 2 9 1 Autoprovisioning Autoprovisioning Server IP Address See Section 2 9 1 Autoprovisioning 15 character limit Autoprovisioning Autoupdate in Type the desired time in minutes that you want the minutes Autoprovisioning feature to update 6 character limit Link to the Home page Home i Operations Guide 930310C CyberData Corporation Install
29. Configuration Home Page Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 59 Upgrade the Firmware and Reboot the Talkback Speaker 6 Click the Update Firmware button to open the Upgrade Firmware page See Figure 2 25 Figure 2 25 Firmware Upgrade Page CyberData Ceiling Speaker Home Upgrade Firmware Device Config Firmware Version v5 0 5b03 Networking TFTP Server IP 10 0 0 254 New Filename SIP Config Multicast Config Audio Config mano pee Autoprovistoning System will automatically reboot after upgrading firmware Update Firmware Submit Reboot Note Figure 2 25 shows the factory default settings 7 Enter the IP address of your TFTP server into the TFTP Server IP parameter field 8 Enter the firmware file name of the file to be uploaded into the New Filename parameter field For example kernel file name 201 image spk sip bin 9 Click Upload File Note This starts the upload process Once the Talkback Speaker has uploaded the file the Uploading Firmware countdown page appears indicating that the firmware is being written to flash The Talkback Speaker will automatically reboot when the upload is complete When the countdown finishes the Upgrade Firmware page will refresh The uploaded firmware file name should be displayed in the system configuration indicating successful upload and reboot Note Ifyouare upgrading an older version of the Speaker firmware
30. CyberData VoIP V2 Talkback Speaker Operations Guide Part 011022 Document Part 930310C for Firmware Version 5 0 5 CyberData Corporation 2555 Garden Road Monterey CA 93940 831 373 2601 VoIP V2 Talkback Speaker Operations Guide 930310C Part 011022 COPYRIGHT NOTICE 2010 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products software firmware and or hardware
31. EMBLY in the ceiling so that its screw holes align with those you prepared For drywall mounting place the three PLASTIC RIBBED ANCHORS in the holes you prepared and position the VoIP SPEAKER ASSEMBLY over them aligning the screw holes in the assembly with the anchors 4 To fasten the speaker Note For drop ceiling mounting use the three 8 32 x 1 1 4 MOUNTING SCREWS 8 NYLON THUMB NUTS and 8 FENDER WASHERS to secure the speaker For weak ceiling tile CyberData offers a reinforcing mount CyberData part number 0109914 For drywall mounting use the three 8 SHEET METAL SCREWS to secure the speaker Operations Guide 930310B CyberData Corporation 65 Appendix B Setting up a IFIP Server B 1 Set up a TFTP Server Upgrading the firmware requires a TFIP server on which you access the Web interface where you can upload the firmware files B 1 1 In a LINUX Environment To set up a TFTP server on LINUX 1 Create a directory dedicated to the TFTP server and move the files to be uploaded to that directory 2 Run the following command where t tpboot is the path to the directory you created in Step 1 the directory that contains the files to be uploaded For example in tftpd 1 s tftpboot your directory name B 1 21n a Windows Environment You can find several options online for setting up a Windows TFTP server This example explains how to use the Solarwinds freeware TFTP server which you can download at
32. NTP Server and Clock Configuration page Table 2 10 NTP Server and Clock Configuration Clock Status Displays the current clock status Clock Firmware Displays the current clock firmware version NTP Settings NTP Server Allows you to select the NTP server 64 character limit Posix Timezone String See Section 2 7 0 1 Time Zone Strings 43 character limit Time Server Offset Allows you to select the time server offset Set Time with External NTP Server on boot When selected the time is set with an external NTP server when the speaker restarts Periodically update with time server When selected the time is periodically updated with a time server Time update period in hours Allows you to select the time updated period in hours 4 character limit Set time from NTP Server Allows you to set the time from the NTP server Clock Settings Clock Brightness 0 14 Allows you to select the clock brightness level 0 14 2 character limit Use Ambient Light Sensor Enables or disables the ambient light sensor Clock Colon Type Allows you to select the clock colon type Off On or Blink Clock Time Format Allows you to select the clock format 12 or 24 hour Current Time Current Time in 24 hour format HHMMSS Allows you to input the current time in the 24 hour format 6 character limit Set Clock Click on this button
33. P operation Y SIP Settings Networking SIP Server 10 0 0 253 SIP Config Remote SIP Port 5060 Local SIP Port 5060 Outbound Proxy l Audio Config Outbound Proxy Port SIP User ID Authenticate ID Clock Config Event Config Authenticate Password sind Register with a SIP Server Update Firmware Re registration Interval in seconds Unregister on Reboo RTP Settings RTP Port eyen m Dial Out Settings Dial out Eftension Exy ension ID You need to reboot for changef to take effect Save Reboot Speaker is set to NOT register with a SIP server Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 33 Multicast Configuration 2 5 Multicast Configuration Multicast groups use multicasting to create public address paging zones Multicasting is based on the concept of a group Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group Group members send IGMP messages to their local multicast routers allowing the group traffic traversal from the source Multicast configuration provides the ability to join up to 10 paging zones A paging zone can consist of one or many CyberData multicast group enabled speakers There is no limit to how many speakers can be in a given paging zone Each multicast group is defined by a multicas
34. Server and Clock Click the Clock Config button to open the NTP Server and Clock Configuration page See Figure 2 22 Note The Clock Configuration page is always visible If a clock is not installed the Clock Status will indicate NOT INSTALLED Otherwise it shows INSTALLED Figure 2 22 NTP Server and Clock Configuration Page poee X CyberData Ceiling Speaker Home NTP Server and Clock Configuration Clock Status NOT INSTALLED m Clock Firmware Networking NTP Settings SIP Config NTPLSSIVERS north america pool ntp org Multicast Config Posix Timezone String see manual IPST8PDT M3 2 0 2 00 00 M11 1 0 2 00 01 Audio Config Clock Config Set Time with external NTP server on boot Periodically update with time server Event Config Time update period in hours Set time from NTP Server Autoprovisioning Clock Settings Update Firmware Clock Brightness 0 14 Use Ambient Light Sensor Y Clock Colon Type J Off On Blink Clock Time Format 9 12 Hour 24 Hour m Current Time Current Time in 24 hour format HHMMSS Set Clock You need to reboot for changes to take effect Save Reboot Note Figure 2 22 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 43 Configuring the NTP Server and Clock Table 2 10 shows the web page items on the
35. States sss 68 C 4 2 Warranty amp RMA Returns Outside of the United States sess 68 C43 Spare in the Air Poliy i eee tacente iria ette deli na er ae ee EE dr er Eee een agas 68 C44 Return and Restocking Policy eei etit biete bee idet Cebu 68 4 5 Warranty and RMA Returns Page eee herbe iine peter obe ope iret se hene 68 Index 69 Operations Guide 930310C CyberData Corporation Product Overview The CyberData SIP enabled Talk Back Speaker is a Power over Ethernet PoE 802 3af and Voice over IP VoIP public address two way loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection The speaker is compatible with most SIP based IP PBX In a non SIP environment the speaker is capable of broadcasting audio through multicast Its small footprint and low height allows the speaker to be discretely mounted almost anywhere The CyberData Talk Back Speaker is an innovative addition to our portfolio of paging notification products As an example in an open room setting the CyberData Talk Back Speaker with it s adaptive full duplex voice operation allows for clear two way communication during event notifications Note Prior to installation create a plan for the locations of your speakers General Alert Consult local building and electrical code requirements prior to installation GENERAL ALERT Operations Guide 930310C CyberData Corporation
36. aa iaa 37 2 6 1 User created Audio Files d esee ede ee AEL EAEE KEE ESE Un THERE Enos 40 2 7 Configuring the NTP Server and Clock sse 42 2 8 Event Configuration iz icici ER 47 2 8 1 Example Packets fort Byernts dose tee etre aeaea EAEE Ea aL EEA Aaaa aS 49 2 9 Autoprovisioning Configuration ssielet iinei iaaii asiansa nennt nennen 53 2 9 1 AUtoproyisioning soient 55 2 10 Upgrade the Firmware and Reboot the Talkback Speaker eese 58 2 10 1 Reboot the Talkback Speaker sse entente nnne 61 Appendix A Mounting the Speaker 62 AA Mount the Speaker ep ta epe cre Hp Gi ice deett ei ei daisies 62 Appendix B Setting up a TFTP Server 65 Bi LSet Up al TFTP I M M M 65 B 1 1 In a LINUX Environment eseeeeeeeeeeee ener nennen nennen nets stern sse ENARE K ataa a 65 B 1 2 In a Windows Environment 1 esses nennen enne nnne t ennt rnsn nates trn sensn nnns 65 Appendix C Troubleshooting Technical Support 66 C 1 Frequently Asked Questions FAQ sse tenente nennen 66 C2 Documenta tiori 7 3 3 c eoo oen ee nd ree E E e TH aei e a RE M IER ce NR Cs a IER ERES 66 C3 Contact Informa th On sonarra i aesce Fa Fo Fea casei Eve Fade e Rega UY daa epe a pera Aa eu E La ada ERR CV sa Fa prend es 67 CA a wc Me 67 C 4 1 Warranty amp RMA Returns within the United
37. ade parameters 60 firmware upgrades 65 frequently asked questions faqs 66 G GMT table 46 GMT time 46 H hazard levels 5 home page 21 identifier names PST EDT IST MUT 45 identifying your product 2 illustration of speaker mounting process 62 installation typical speaker system 3 IP address 7 19 39 60 IP addressing 27 default IP addressing setting 7 19 L lease SIP server expiration time 30 link LED 64 Linux setting up a TFTP server on 65 local SIP port 30 log in address 20 M MGROUP MGROUP Name 35 mounting a speaker 62 multicast configuration 33 Multicast IP Address 35 N network configuration parameters 27 default gateway 27 DNS server 27 IP address 27 IP addressing 27 subnet mask 27 network link activity verifying 14 NTP server 43 NTP Server configuration 42 O output 5 overview 1 P parts 8 fender washers 62 8 nylon thumb nuts 62 8 sheet metal screws 62 8 32 x 1 1 4 mounting screws 62 plastic ribbed anchors 62 password for SIP server login 30 login 21 restoring the default 7 19 pdf copies 66 plastic ribbed anchors 62 64 point to point configuration 32 port local SIP 30 remote SIP 30 port baud rate 5 power requirement 5 power connecting to speaker 7 product configuring 19 mounting 62 parts list 6 product features 3 product overview 1 product features 3 product specifications 5 product specifications 5 Operations Guide 930310B CyberData Corporati
38. arameters Table 2 4 Home Page Overview continued Link to the Clock Configuration page Clock Config Link to the Event Configuration page P Link to the Autoprovisioning Configuration page Link to the Update Firmware page Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Reboot a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted ver sion or 011024 flush mounted version is installed Operations Guide 930310C CyberData Corporation 2 4 2 Configure the Device Installing the VoIP Talkback Speaker 24 Configure the Speaker Parameters 1 Click the Device Configuration button to open the Device Configuration page See Figure 2 13 Figure 2 13 Device Configuration Page CyberData Ceiling Speaker Device Config SIP Config Multicast Config Audio Config Autoprovisioning Update Firmware Note Device Configuration Volume Settings Use Digital Volume Control Speaker Volume Microphone Gain r Relay Settings Activate Relay with DTMF code DTMF Activation Code DTMF Activation Duration in seconds Activate Relay During Ring A
39. ault of Network IP Addressing DHCP IP Address 10 10 10 10 Web Access Username admin Web Access Password admin Subnet Mask 255 0 0 0 Default Gateway 10 0 0 1 a Default if there is not a DHCP server present Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 20 Configure the Speaker Parameters 2 4 1 Log in to the Configuration Home Page 1 Open your browser to the Talkback Speaker IP address Note Note Note Note If the network does not have access to a DHCP server the device will default to an IP address of 10 10 10 10 Make sure that the PC is on the same IP network as the Talkback Speaker You may also download CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is available on the VoIP Talkback Speaker product page at http www cyberdata net support voip index html The Speaker ships in DHCP mode To get to the Home page use the discovery utility to scan for the device on the network and open your browser from there Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 21 Configure the Speaker Parameters 2 When prompted use the following default Web Access Username and Web Access Password to access the Home Page Figure 2 12 Web Access Username admin W
40. ble SIP operation Y SIP Settings SIP Server 10 0 0 253 Remote SIP Port 5060 Local SIP Port 5060 Outbound Proxy Outbound Proxy Port 0 SIP User ID Authenticate ID Authenticate Password Register with a SIP Server Re registration Interval in seconds Unregister on Reboot M RTP Settings RTP Port even m Dial Out Settings Dial out Extension 400 Extension ID 400 You need to reboot for changes to take effect Save Reboot Note Figure 2 15 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 30 Configure the Speaker Parameters 2 On the SIP Configuration page you may enter values for the parameters indicated in Table 2 7 Table 2 7 SIP Configuration Parameters Enable SIP Operation Enables or disables SIP operation SIP Settings SIP Server Type the SIP server represented as either a numeric IP address in dotted decimal notation or the fully qualified host name 255 character limit FQDN Remote SIP Port Type the Remote SIP Port number default 5060 8 character limit Local SIP Port Type the Local SIP Port number default 5060 8 character limit Outbound Proxy Type the Outbound Proxy as either a numeric IP address in dotted decimal notation or the fully qualified host name 255 character limit
41. ctivate Relay on Button Press Relay on Button Press Timeout in seconds m Miscellaneous Settings Beep on Initialization Auto Answer Incoming Calls Button Lit when Idle Play Ringback Tone You need to reboot for changes to take effect Save Test Audio Test Microphone Figure 2 13 shows the factory default settings Test Relay Reboot Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 25 Configure the Speaker Parameters 2 On the Device Configuration page you may enter values for the parameters indicated in Table 2 5 Table 2 5 Device Configuration Parameters Volume Settings Use Digital Volume Control When selected you can bypass the analog volume knob on the front of the speaker The volume level will only be determined by the digital Speaker Volume setting on the Device Configuration page Speaker Volume Type the desired speaker volume level into this field 1 character limit Microphone Gain Type the desired microphone gain level into this field 1 character limit Relay Settings Activate Relay with DTMF Code When selected the relay can be activated with a DTMF code DTMF Activation Code Type the desired DTMF activation code 25 character limit DTMF Activation Duration in seconds Type the desired DTMF activation duration in seconds 1 character limit Activate Relay During Ring
42. d Operations Guide CyberData Corporation Installing the VoIP Talkback Speaker 47 Event Configuration 2 8 Event Configuration Click the Event Config button to open the Event Configuration page Figure 2 22 The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board Figure 2 23 Event Configuration Page CyberData Ceiling Speaker Event Configuration Device Config Enable Event Generation r Remote Event Server Remote Event Server IP SIP Config Remote Event Server Port Remote Event Server URL xmlparse engine Multicast Config Events Audio Confi 3 Enable Button Events Enable Call Active Events Enable Call Terminated Events Event Config Enable Relay Activated Events Enable Relay Deactivated Events Enable Ring Events Enable Multicast Start Events Enable Multicast Stop Events Enable Power on Events Autoprovisioning Update Firmware Enable 60 second Heartbeat Events You need to reboot for changes to take effect Save Test Event Reboot Note Figure 2 23 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 48 Event Configuration Table 2 15 shows the web page items on the Event Configuration page Table 2 15 Event Configuration Enable Event Generation When selected Event Generation i
43. d Dimensions 9 x 2 4 Weight 2 8 lbs shipping weight of 3 8 Ibs 1 3 kg shipping weight of 1 7 kg Part number 011022 1 7 Dimensions Figure 1 3 shows the dimensions for the Talkback Speaker Figure 1 3 Dimensions OOOOON i 3 0 75 eS ed 9 0 229 Dimensions are in Inches Millimeter Operations Guide 930310C CyberData Corporation 2 Installing the VoIP Talkback Speaker 2 1 Parts List Table 2 1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall mounting Note The installation template for the Talkback Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker Table 2 1 Parts 1 Talkback Speaker Assembly Pid 422 1 Installation Quick Reference Guide 1 Speaker Mounting Accessory Kit Part 070054A Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 7 Device Configuration 2 2 Device Configuration Set up and configure each speaker before you mount it CyberData delivers each speaker with the following factory default values Table 2 2 Factory Network Default Settings Default of Network IP Addressing DHCP IP Address 10 10 10 10 Web Access Username admin
44. de only happens after a reboot will take roughly three Firmware Upgrades minutes and the web page will be unresponsive during this time The FirmwareVersion value in the xml file must match the version stored in the TirmwareFile FirmwareVersion v5 0 5b01 FirmwareVersion lt FirmwareFile gt 505b01 ulmage ceilingspeak lt FirmwareFile gt If these values are mismatched the board can get stuck in a loop where it goes through the following sequence of actions 1 The board downloads and writes a new firmware file 2 After the next reboot the board recognizes that the firmware version does not match 3 The board downloads and writes the firmware file again CyberData has timed a firmware upgrade at 140 seconds Therefore if you suspect the board is stuck in a loop either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 57 Autoprovisioning Configuration Autoprovisioned Audio files are stored in non volatile memory and an autoprovisioned audio file will only have to be Audio Files downloaded once for each device Loading many audio files to the device from the web page could cause it to appear unresponsive If this happens wait until the transfer is complete and then refresh the page The device uses the file name to determine when to download a new audio file This means that i
45. e page Test Audio Click on the Test Audio button to test the audio Restore Default Click on the Restore Default button to restore the default settings Download Click on the Download button to download a file from a TFTP server at the address specified on the Update Firmware page Note Downloading large files can sometimes take a long time It s not recommended to interrupt the process once it has started a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 40 Audio Configuration Page 2 6 1 User created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Audacity to convert audio files into this format See Figure 2 19 through Figure 2 21 Figure 2 19 Audacity 1 audiotest Project Rate Hz Selection Start End Length Audio Position F g000 v Snap To C 00h00 mOOsr OOhO0mO0s 00h00m00 s7 Click and drag to resize the track Figure 2 20 Audacity 2 Edi
46. eb Access Password admin Figure 2 12 Home Page CyberData Ceiling Speaker Device Config SIP Config Multicast Config Audio Config Clock Config Event Config Autoprovisioning Update Firmware Device Settings Device Name Change Username Change Password Re enter Password Cyberdata Ceiling Speaker admin Current Settings Serial Number Mac Address Firmware Version IP Addressing IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 Speaker Volume Microphone Gain SIP Mode is Multicast Mode is Clock is Event Reporting is 022000696 00 20 f7 00 44 87 v5 0 Sb03 static 10 10 1 51 255 0 0 0 10 0 0 1 68 87 76 178 analog 4 enabled disabled not installed disabled You need to reboot for changes to take effect Save Reboot Note Figure 2 12 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 22 Configure the Speaker Parameters 3 On the Home Page review the setup details and navigation buttons described in Table 2 4 Table 2 4 Home Page Overview Device Settings Device Name Shows the device name 25 character limit Change Username Type in this field to change the username 25 character limit Change Password Type in this field to change the password 19 character limit Re enter Password Ty
47. eived all the parts for each speaker Refer to Table A 1 and Table A 2 Table A 1 Drop Ceiling Mounting Components Part of the Accessory Kit 3 8 Nylon Thumb Nuts u L 3 8 Fender Washers 3 8 32 x 1 1 4 Mounting Screws Table A 2 Drywall Mounting Components Part of the Accessory Kit 3 Plastic Ribbed Anchors 3 6 Sheet Metal Screws eX Operations Guide 930310C CyberData Corporation 63 Mount the Speaker To mount the speaker 1 Use the TEMPLATE to cut the speaker hole and prepare holes for the screws Figure A 1 This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker Figure A 1 VoIP Speaker Assembly Dry Wall Mounting Kit Plastic Ribberd Anchor 3x 8 Nylon Thumb Nut 3x 8 Fender Washer 3x SiH Ceiling Tile or Dry Wall Optional Reinforcement Mount P N 010991A Sold Seperately Template VoIP V2 Speaker Assembly Dry Wall Mounting Kit 6 Screw 3x amp Ceiling Mounting Screw 8 32x1 1 4 3X E Operations Guide 930310B CyberData Corporation 64 Mount the Speaker 2 Plug the Ethernet cable into the Speaker Assembly Section 2 2 3 Confirm that the Speaker is Operational and Linked to the Network explains how the Link and Status LEDs work 3 Atthis point For drop ceiling mounting position the VoIP SPEAKER ASS
48. er to the documentation of your DHCP server for setting up OPTION 150 Operations Guide 930310C CyberData Corporation Autoprovisioning Server IP Address Autoprovisioning Autoupdate Autoprovisioned Installing the VoIP Talkback Speaker 56 Autoprovisioning Configuration To set up a Linux DHCPD server to serve autoprovisioning information in this case using both option 66 and 150 here s an example dhcpd conf dhcpd conf i Configuration file for ISC dhcpd see man dhcpd conf ddns update style ad hoc option option 150 code 150 ip address subnet 10 0 0 0 netmask 255 0 0 0 max lease time 120 default lease time 120 option routers 10 050415 option subnet mask 255630007 option domain name yorplab option domain name servers SED ug VT option time offset S cun Pacific Standard Time option tftp server name 310210 0 254 option option 150 10 0 0 254 range 10 10 0 f 10 10 2 7 Instead of using DHCP to provide the autoprovisioning tftp server address you can specify an address manually If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other than 0 minutes a service is started on startup that will wait the configured number of minutes and then try to re download it s autoprovisioning file It will compare it s previously autoprovisioned file with this new file and if there are differences it will reboot the board An Autoprovisioned firmware upgra
49. f you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server the device will not recognize that the file has changed because the file name is the same Since audio files are stored in non volatile memory if autoprovisioning is disabled after they have been loaded to the board the audio file settings will not change You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with default set as the file name Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 58 Upgrade the Firmware and Reboot the Talkback Speaker 2 10 Upgrade the Firmware and Reboot the Talkback speaker To upload the Talkback Speaker firmware from your PC I Set up a TFTP server If you do not already have a TFTP server running on your network see Appendix B Setting up a TFIP Server Retrieve the latest Talkback Speaker firmware from the VoIP Talkback Speaker product page at http www cyberdata net support voip index html Unzip the Talkback Speaker version file This file may contain the following e Firmware file e Release notes Copy the firmware files to be upgraded to the appropriate TFTP server directory c Mftp rootNor Windows e tftpboot for Linux Log in to the Talkback Speaker home page as instructed in Section 2 4 1 Log in to the
50. f the ambient noise is higher like in a factory you will need to be closer than if you are in a quiet room Mounting the unit on the wall will give you a further microphone reach than if the product is mounted on the ceiling The microphone range while mounted on the ceiling is dependant on how high the ceiling is The higher the ceiling the longer the range Once again the microphone range is also dependant on how loud the environment is During installation be careful to not have the V2 Talkback Speaker microphone pointed at noise generating devices like fans or air conditioning units Forarule of thumb if the ambient noise is 75db it should work at about 10 feet If the ambient noise is 50db it should work at about 40 feet Noise above 75db is not recommended Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 19 Configure the Speaker Parameters 2 4 Configure the Speaker Parameters To configure the speaker online use a standard web browser Configure each speaker and verify its operation before you mount it When you are ready to mount a speaker refer to Appendix A Mounting the Speaker for instructions All speakers are initially configured with the default IP settings indicated in Table 2 3 Note When configuring more than one speaker attach the speakers to the network and configure one at a time to avoid IP address conflicts Table 2 3 Factory Network Default Settings Def
51. ffers a Spare in the Air no wait policy for warranty returns within the United States and Canada More information about the Spare in the Air policy is available at the following web address http www cyberdata net support warranty spareintheair html C 4 4 Return and Restocking Policy For our authorized distributors and resellers please refer to your CyberData Service Agreement for information on our return guidelines and procedures For End Users please contact the company that you purchased your equipment from for their return policy C 4 5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address http www cyberdata net support warranty index html Operations Guide 930310B CyberData Corporation Index Symbols 38 fender washers 62 64 8 nylon thumb nuts 62 64 8 sheet metal screws 62 64 Numerics 8 32 x 11 4 mounting screws 62 64 A address configuration login 20 adjusting volume 15 17 ambient operating temperature 5 analog speaker 12 analog volume control needs to be disabled 12 when using digital volume control mode 12 announcing a speaker s IP address 15 17 audio configuration 37 audio configuration page 37 audio test 15 17 autoprovisioning 55 autoprovisioned audio files 57 autoprovisioned firmware upgrades 56 autoprovisioning autoupdate 56 autoprovisioning enabled option 55
52. for this multicast group 25 character limit Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page Link to the Autoprovisioning Configuration page Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 36 Multicast Configuration Table 2 8 Multicast Configuration Parameters continued Link to the Update Firmware page update Firmware Click the Save button to save your configuration settings L Save J Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Reboot a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted ver sion or 011024 flush mounted version is installed 3 After changing the parameters click on the Save button Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 37 Audio Configuration Page 2 6 Audio Configuration Page Click the Audio Config button to open the Audio Configuration page See Fi
53. ght savings time starts on the last Sunday in March at 01 00 UTC and ends on the last Sunday in October at 01 00 UTC and is one hour ahead of UTC The three character timezone identifier PST EDT IST MUT isn t important but it does need to be present to properly set the time You can refer to the following URL for a list of identifier names http 75 43 29 149 8080 display ATG Time Zone Code Standard You can also use the following URL when a certain time zone applies daylight savings time http www timeanddate com time dst2009 html Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 46 Configuring the NTP Server and Clock World GMT Table Table 2 13 has information about the GMT time in various time zones Table 2 14 World GMT Table GMT 12 Eniwetok GMT 11 Samoa GMT 10 Hawaii GMT 9 Alaska GMT 8 PST Pacific US GMT 7 MST Mountain US GMT 6 CST Central US GMT 5 EST Eastern US GMT 4 Atlantic Canada GMT 3 Brazilia Buenos Aries GMT 2 Mid Atlantic GMT 1 Cape Verdes GMT Greenwich Mean Time Dublin GMT 1 Berlin Rome GMT 2 Israel Cairo GMT 3 Moscow Kuwait GMT 4 Abu Dhabi Muscat GMT 5 Islamabad Karachi GMT 6 Almaty Dhaka GMT 7 Bangkok Jakarta GMT 8 Hong Kong Beijing GMT 9 Tokyo Osaka GMT 10 Sydney Melbourne Guam GMT 11 Magadan Soloman Is GMT 12 Fiji Wellington Aucklan
54. gure 2 22 The Audio Configuration page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped with the Talkback Speaker Figure 2 18 Audio Configuration Page CyberData Ceiling Speaker Home Audio Configuration Device Config Audio Files default default default defaut perau default default default default default Dot default Update Firmware Audiotest default Networking SIP Config Multicast Config Audio Config Clock Config Event Config 0 E 2 d 4 5 6 7 8 9 Autoprovisioning Pagetone default Your IP Address is default Rebooting default Restoring Default default i Ringback Tone default Ring Tone default Server tftp server ip address 10 0 0 254 Available Space 14 78MB Test Audio Restore Default Download Note Figure 2 18 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 38 Audio Configuration Page On the Audio Configuration page enter values for the parameters indicated in Table 2 9 Note Each entry on the Audio Configuration page replaces one of the stock audio files on the board When the input box displays the word default the Talkback Speaker is using the stock audio file If
55. he speaker face to announce and confirm the speaker s IP Address test that the audio is working and check the volume Figure 2 9 RTFM Switch RTFM switch To announce a speaker s current IP address 1 Press and release the RTFM switch within a five second window 2 When you hear the IP address announcement check the speaker volume Note The speaker will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 16 Device Configuration 2 2 5 Adjust the Volume To adjust the speaker volume turn the Volume control dial Figure 2 10 on the speaker face Note The Talkback Speaker has two volume controls Internal web based and External volume knob The external volume control can be disabled from the web interface by selecting Use Digital Volume Control on the Device Configuration Page see Section 2 4 2 Configure the Device Figure 2 10 Volume Control Volume control dial Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker Device Configuration 2 2 6 How to Set the Factory Default Settings 2 2 6 1 RTFM Switch When the speaker is operational and linked to the network use
56. ing the VoIP Talkback Speaker 54 Autoprovisioning Configuration Table 2 16 Autoprovisioning Configuration Parameters continued Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page P Link to the Autoprovisioning Configuration page Link to the Update Firmware page Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Reboot Click on the Reboot button to reboot the system a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed 3 After changing the parameters click the Save button Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 55 Autoprovisioning Configuration 2 9 Autoprovisioning Enable Autoprovisioning Option Networking Get Autoprovisioning from DHCP With autoprovisioning enabled the board will get it s configuration from a remote TFTP server on startup or periodically on a scheduled delay Autoprovisioned values
57. on 71 R reboot 60 61 remote SIP port 30 Reset Test Function Management RTFM switch 15 17 restoring the factory default settings 17 return and restocking policy 68 RMA returned materials authorization 67 RMA status 67 RTFM switch 15 17 S safety instructions 4 sales 67 sensitivity 5 server address SIP 30 service 67 setting up a TFTP server 65 SIP enable SIP operation 30 local SIP port 30 user ID 30 SIP configuration 29 SIP Server 30 SIP configuration parameters 30 outbound proxy 30 registration and expiration SIP server lease 30 unregister on reboot 30 user ID SIP 30 SIP registration 30 SIP remote SIP port 30 SIP server 30 password for login 30 unregister from 30 user ID for login 30 SIP settings 30 Spare in the Air Policy 68 speaker configuration default IP settings 19 speaker configuration page configurable parameters 22 speaker operations verifying 24 53 static IP addressing 27 status LED 64 subnet mask 7 19 T tech support 67 technical support 66 technical support contact information 67 template for speaker and screw holes 63 testing audio 15 17 TFTP server 65 time zone string examples 45 time zone strings 44 typical system installation 3 U user ID for SIP server login 30 username changing for web configuration access 24 53 default for web configuration access 21 restoring the default 7 19 utilities 66 V verifying network link and activity
58. pe the password again in this field to confirm the new password 19 character limit Current Settings Serial Number Shows the device serial number Mac Address Shows the device Mac address Firmware Version Shows the current firmware version IP Addressing Shows the current IP addressing setting DHCP or Static IP Address Shows the current IP address Subnet Mask Shows the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address Speaker Volume Shows the current speaker volume mode Digital web page or Analog volume knob Microphone Gain Shows the current microphone gain level SIP Mode is Shows the current status of the SIP Mode Multicast Mode is Shows the current status of the Multicast Mode Clock is Shows the current status of the Clock Event Reporting is Shows the current status of the Event Reporting Link to the Home page Device Conf g Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 23 Configure the Speaker P
59. play at maximum volume You need to reboot for changes to take effect Save Reboot Note Figure 2 17 shows the factory default settings Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 35 Multicast Configuration 2 On the Multicast Configuration page enter values for the parameters indicated in Table 2 8 Table 2 8 Multicast Configuration Parameters Enable Multicast Operation Enables or disables multicast operation Device Settings Priority Assigns the priority for the multicast group Priority 9 is the highest emergency streams 0 is the lowest background music When playing multicast streams audio on different streams will preempt each other according to their priority in the list An audio stream with a higher priority will interrupt a stream with a lower priority If both SIP and Multicast is enabled SIP audio streams are considered priority 4 5 SIP audio will interrupt multicast streams with priority 0 4 and will be interrupted by multicast streams with priority 5 9 During priority 9 multicast streams the analog volume control is bypassed and the volume level is set to maximum Address Enter the multicast IP Address for this multicast group 15 character limit Port range can be from 2000 to 65535 Enter the port number for this multicast group 5 character limit Multicast Group Name Assign a descriptive name
60. pport contactsupportvoip html To return the product contact the CyberData Returned Materials Authorization RMA department at Phone 831 373 2601 Extension 136 Email RMA CyberData net When returning a product to CyberData an approved CyberData RMA number must be printed on the outside of the original shipping package No product will be accepted for return without an approved RMA number Send the product in its original package to the following address CyberData Corporation 2555 Garden Road Monterey CA 93940 Attention RMA your RMA number If you need to inquire about the repair status of your product s please use the CyberData RMA Status form at the following web address http www cyberdata net support rmastatus html C 4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase Should the product fail within the warranty period CyberData will repair or replace the product free of charge This warranty includes all parts and labor Should the product fail out of warranty a flat rate repair charge of one half of the purchase price of the product will be assessed Repairs that are in warranty but are damaged by improper modifications or abuse will be charged at the out of warranty rate Products shipped to CyberData both in and out of warranty are shipped at the expense of the customer Shipping charges for repaired products shipped
61. r capability User uploadable ring and alert tones Auto detect for CyberData Clock kit Operations Guide 930310C CyberData Corporation Product Overview 4 Supported Protocols 1 4 Supported Protocols The Talkback Speaker supports SIP Multicast HTTP Web based configuration Provides an intuitive user interface for easy system configuration and verification of speaker operations DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing HTTP TCP Post auto updating event notification in XML format TFTP Client Facilitates Web based firmware upgrades of the latest speaker capabilities RIP Audio Encodings PCMU G 711 mu law PCMA G 711 A law Packet Time 20 ms 1 5 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers http www cyberdata net support server index html Operations Guide 930310C CyberData Corporation Product Overview 5 Product Specifications 1 6 Product Specifications Sensitivity 96dB 1W 1M S P Level Output 10 Watts Peak Power Operating temperature 30 to 55 C 22 to 131 F Port baud rate 10 100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802 3af as per IEEE 802 3af standard from a UL listed power source Payload types G711 A law and p law Regulatory compliance FCC Class B CE Warranty 2 years limite
62. s 10 10 1 51 Subnet Mask 255 0 0 0 Default Gateway 10 00 1 DNS Server 1 68 87 76 178 DNS Server 2 You need to reboot for changes to take effect Reboot Note Figure 2 14 shows the factory default settings 2 On the Network Configuration page enter values for the parameters indicated in Table 2 6 Table 2 6 Network Configuration Parameters Network Settings IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button If you select Static configure the remaining parameters indicated in Table 2 6 If you select DHCP go to Step 3 IP Address Enter the Static IP address Subnet Mask Enter the Subnet Mask address Default Gateway Enter the Default Gateway address DNS Server 1 Enter the DNS Server 1 address DNS Server 2 Enter the DNS Server 2 address Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 28 Configure the Speaker Parameters Table 2 6 Network Configuration Parameters continued Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page Link to the Autoprovisioning Configuration page
63. s enabled Remote Event Server Remote Event Server IP Type the Remote Event Server IP address 64 character limit Remote Event Server Port Type the Remote Event Server port number 8 character limit Remote Event Server URL Type the Remote Event Server URL 127 character limit Events Enable Button Events When selected Button Events are enabled Enable Call Active Events When selected Call Active Events are enabled Enable Call Terminated Events When selected Call Terminated Events are enabled Enable Relay Activated Events When selected Relay Activated Events are enabled Enable Relay Deactivated Events When selected Relay Deactivated Events are enabled Enable Ring Events When selected Ring Events are enabled Enable Multicast Start Events When selected Multicast Start Events are enabled Enable Multicast Stop Events When selected Multicast Stop Events are enabled Enable Power On Events When selected Power On Events are enabled Enable 60 Second Heartbeat Events When selected 60 Second Heartbeat Events are enabled Link to the Home page Device Co Link to the Device Configuration page Netwo Link to the Networking page Link to go to the SIP Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Clock Configuration page
64. s to optimize i e modify the dynamic range of an analog signal for digitizing AVP Audio Video Profile Cat 5 TIA EIA 568 B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet as per IEEE 802 3af standard RTP Real time Transport Protocol RTFM Reset Test Function Management SIP Session Initiated Protocol Talkback Two way communication enabled TFTP Trivial File Transfer Protocol u law A companding algorithm primarily used in the digital telecommunication UC Unified Communications VoIP Voice over Internet Protocol Operations Guide 930310C CyberData Corporation Contents Chapter 1 Product Overview 1 11 How to Identify Ihis PrOduct ntn aiaa anana re i Ier eri ase Do ce eerie ec eod 2 1 2 TristallatiOn 5 ioci iere eet e EE i n ter i e en e ee ERE EAR Ee et FEES E EHE pee Eee dona 3 1 3 Product Featt tes ecce c rra eerie i onte tir ei tte EE IHRE RR eua 3 1A Supported Protocols 3 ondes inei tein mi A EEEE A E EEEE 4 T5 Supported SIPOSSEVets ciinc ciones edo E AEAT tpa eden Ete Tree Aerea ETE 4 1 6 Prod ct Specifications niente bn e roni e mt ania mets tei eren 5 T5 DTROTISIOHS 265i t E E a E E E LEM iMd eL Led 5 Chapter
65. t Metadata Use arrow keys or RETURN key after editing to navigate fields Tag Name Tag Value Artist Name Track Title Album Title Track Number Year Genre Comments Add Remove Genres Template Edit Reset Load Save Set Default cancel f s OK Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 41 Audio Configuration Page When you export an audio file with Audacity save the output as e WAV Microsoft signed 16 bit PCM Figure 2 21 WAV Microsoft signed 16 bit PCM Export File OA audiotest way Name tmp Save in folder xj v Browse for other folders tmp Places Name Create Folder v Modified Search B cscope 4371 amp Recently Used IB kde na IB na kde root B orbit na IB ssh CIPQvD3392 IF Desktop En ksocket na File System ID 250 1 GB Media Yesterday at 14 30 Yesterday at 14 26 Yesterday at 14 26 09 20 Yesterday at 14 32 Yesterday at 14 26 Yesterday at 15 45 B v814422 badd 3 gemove Options cancel ll fal Save WAV Microsoft signed 16 bit PCM Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 42 Configuring the NTP Server and Clock 2 Configuring the NTP
66. t address and port number Each multicast group is also assigned a priority allowing simultaneously arriving pages to be serviced based on importance Multicast groups are compatible with IGMP through version 3 Note The Talkback Speaker supports simultaneous SIP and Multicast Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 34 Multicast Configuration 1 Click on the Multicast Configuration button to open the Multicast Configuration page See Figure 2 17 Figure 2 17 Multicast Configuration Setup CyberData Ceiling Speaker Device Config Enable Multicast operation Device Settings Address 9 8 Multicast Config 7 SIP Config Audio Config 6 5 priority Multicast Configuration port Multicast Group Name 239 168 3 10 11000 Emergency 239 168 3 9 10000 MG8 239 168 3 8 9000 MG7 239 168 3 7 8000 MG6 239 168 3 6 7000 MGS5 Clock Config SIP calls are considered priority 4 5 4 3 Autoprovisioning 2 Update Firmware 2 0 239 168 3 5 6000 MG4 239 168 3 4 5000 MG3 239 168 3 3 4000 MG2 239 168 3 2 3000 MG1 239 168 3 1 2000 Background Music Port range can be from 2000 65535 Priority 9 is the highest and 0 is the lowest A higher priority audio stream will always supercede a lower one Priority 9 streams will
67. t the system a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed Operations Guide CyberData Corporation Installing the VoIP Talkback Speaker 61 Upgrade the Firmware and Reboot the Talkback Speaker 2 10 1 Reboot the Talkback Speaker To reboot a Talkback Speaker log in to the web page as instructed in Section 2 4 1 Log in to the Configuration Home Page 1 Click Update Firmware to open the Upgrade Firmware page Figure 2 26 Figure 2 26 Reboot System Section CyberData Ceiling Speaker fime Upgrade Firmware Device Config Firmware Version v5 0 5b03 Networking l TFTP Server IP 10 0 0 254 New Filename SIP Config Multicast Config Audio Config Clock Config Event Config Autoprovisioning System will automatically reboot after upgrading firmware Update Firmware Submit FE Reboot 2 Click Reboot A normal restart will occur and you will see the following Reboot page Figure 2 27 Reboot Page Cyberdata Ceiling Speaker Rebooting Please Wait 00 31 Operations Guide 930310C CyberData Corporation 62 Appendix A Mounting the Speaker A 1 Mount the Speaker Before you mount the speaker make sure that you have rec
68. the Reset Test Function Management RTFM switch Figure 2 11 on the speaker face to set the factory default settings Figure 2 11 RTFM Switch RTFM switch To set the factory default settings 1 Press and hold the RTFM switch for more than five seconds 2 The speaker announces that it is restoring the factory default settings Note The speaker will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Factory Default The following figures shows the factory default settings for each web page Settings for Each Web Page Figure 2 12 Home Page Figure 2 13 Device Configuration Page Figure 2 14 Network Configuration Page Figure 2 15 SIP Configuration Page Figure 2 17 Multicast Configuration Setup Figure 2 18 Audio Configuration Page Figure 2 22 NTP Server and Clock Configuration Page Figure 2 23 Event Configuration Page Figure 2 25 Firmware Upgrade Page Operations Guide 930310C CyberData Corporation 7 Installing the VoIP Talkback Speaker 18 Talkback Speaker Considerations 2 3 Talkback Speaker Considerations 2 3 1 Determining the Active Speaking Area of the Microphone in the Speaker The distance that the microphone will work from the V2 Talkback Speaker is dependant on the ambient background noise In general it works at about the same distance as a normal conversation between two people I
69. to set the clock after entering the current time Link to the Home page Device Conf g Link to the Device Configuration page Link to the Networking page ra Link to go to the SIP Configuration page Link to the Multicast Configuration page Operations Guide 9303 10C CyberData Corporation Installing the VoIP Talkback Speaker 44 Configuring the NTP Server and Clock Table 2 10 NTP Server and Clock Configuration continued CIS NN Link to the Audio Configuration page Link to the Clock Configuration page Link to the Event Configuration page i Link to the Autoprovisioning Configuration page Link to the Update Firmware page Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system a This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed b This page is used only if the CyberData Clock Kit part number 011023 wall mounted version or 011024 flush mounted version is installed 2 7 0 1 Time Zone Strings The posix timezone string tells the internal date and time utilities how to handle daylight savings time for different timezones Table 2 11 shows some common strings Table 2 11 Common Timezone Strings US Pacific time PST8PDT M3 2
70. ure 2 7 for areas that require more speaker volume the Talkback Speaker can be connected directly to an auxiliary amplifier to drive additional horns or speakers This is done through the line out connection Figure 2 7 Talkback Speaker with Line Out Line Out Output Signal Amplitudes 2 0 VPP maximum Output Level 2dBm nominal Total Harmonic Distortion 0 5 maximum Output Impedance 10k ohm Speaker Office area in Factory POWER IN 12VDC 500mA v AUX SPEAKER POWER GND IH AUX SPEAKER RELAY COM gt Jl GND RELAY NO LINE OUT GND 4 5 VDC f LINE OUT BUTTON SENSE SII BUTTON LED J10 J9 Amplifier Factory Floor Operations Guide 930310C CyberData Corporation Installing the VoIP Talkback Speaker 14 Device Configuration 2 2 3 Confirm that the Speaker is Operational and Linked to the Network After connecting the speaker to the 802 3af compliant Ethernet hub the LEDs on the speaker face confirm that the speaker is operational and linked to the network Figure 2 8 Status and Activity LEDs Speaker Status Green 2 2 3 1 Status LED After supplying power to the speaker 1 The green power status LED and the yellow network LED comes on immediately 2 After about 23 seconds with a static IP address or 27 seconds if the board is set to
71. will override values stored in on board memory and will be visible on the web page The board gets it s autoprovisioning information from an XML formatted file hosted from a TFIP server CyberData will provide a template for this XML file and the user can modify it for their own use To use autoprovisioning create a copy of the autoprovisioning template with the desired settings and name this file with the mac address of the device to configure for example 0020f7350058 config Put this file into your TFTP server directory and manually set the TFTP server address on the board It is not necessary to set every option found in the autoprovisioning template As long as the XML is valid the file can contain any subset Options not autoprovisioned will default to the values stored in the on board memory For example if you only wanted to modify the device name the following would be a valid autoprovisioning file lt xml version 1 0 encoding utf 8 gt lt specific gt lt MiscSettings gt lt DeviceName gt auto Ceiling Speaker lt DeviceName gt lt MiscSettings gt lt specific gt The board will only apply networking settings or firmware upgrades after a reboot When this option is checked the device will automatically fetch it s autoprovisioning server address from the DHCP server The device will use the address specified in OPTION 150 TFTP server name or OPTION 66 If both options are set the device will use OPTION 150 Ref
72. work connection or from an external source Figure 2 3 Running the V2 Speaker with Auxiliary Power GND AC adaptor 12 14 VDC 3 Amps 12 14 VDC Speaker POWER IN 12VDC 500mA POWER GND RELAY COM RELAY NO 5 VDC BUTTON SENSE A K BUTTON LED AUX SPEAKER AUX SPEAKER GND LINE OUT GND LINE OUT J10 J9 Operations Guide 930310C CyberData Corporation 2 2 2 Installation Options Installing the VoIP Talkback Speaker 10 Device Configuration Figure 2 4 through Figure 2 7 illustrates various installation options for the Talkback Speaker 2 2 2 1 Talkback Speaker with Remote Call Button In Figure 2 4 when you press the remote call button the speaker will initiate a SIP call to a pre determined extension When you call the Speaker from a remote phone and auto answer is not enabled the LED on the remote button will blink The call will be answered when the button is pressed Figure 2 4 Talkback Speaker with Remote Call Button Speaker 4 wire interface up to 25 feet POWER IN 12VDC 500mA POWER GND RELAY COM RELAY NO 5 VDC r BUTTON SENSE 9 S D S J10 J9 AUX SPEAKER AUX SPEAKER GND LINE OUT GND
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