4-Port PoweredUSB 2.0 Hub Operations Guide
Contents
1. ii Contents CyberData Corporation 930102D Operations Guide 1 Product Overview Product features License note Documentation note Operations Guide The CyberData 4 Port PoweredUSB 2 0 Hub provides a simple affordable way to add up to four PoweredUSB ports to your PC These additional ports are controlled by the PC s standby and wake commands This add on hub makes it easy to connect the PC to devices that require more than the 500mA of 5 volts supplied with the standard USB interface Figure 1 1 CyberData 4 Port PoweredUSB 2 0 Hub 4 PoweredUSB ports One 24 volt up to 2 3A Three 12 volt up to 1 5A each Short circuit and over current protected Multiple power supply options Plug n Play installation Peripheral power controlled by PC standby and wake commands LED indicators for port power output and USB 2 0 status Two year warranty The PoweredUSB controller board contains certain technology that is covered by an IBMg patent CyberData Corporation is licensed with IBM to manufacture and to sell or lease products that incorporate this technology This license also permits other entities to resell or release these Cyberdata products after they have been purchased from CyberData Documentation for this product is released in an English language version only 930102D CyberData Corporation 2 Product Overview CyberData Corporation 930102D Operations Guide 2 Installing and Using the Hub This chapte2. AC ADAPTER amp mit CE 2 O8 Dell Retail Integrator 4 Port PoweredUSB AC in for 4 Port Hub Power Supply Brick Hub Power Supply Power Supply Brick Brick feet out Do not use the Dell Power supply Twist Locks to secure the Dell power supply 2 4 3 PoweredUSB Connections The PoweredUSB connections are standard USB A connectors with four extra pins to supply higher voltages See Figure 2 7 on page 9 The lower portion of the A connector on this product can be used alone without the locking PoweredUSB connector Operations Guide 930102D CyberData Corporation 10 Installing and Using the Hub 2 4 4 Connector Color Keys The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed Figure 2 8 Color coding for Connectors Teal Red 12 Volt Keyed 24 Volt Keyed 1 5A each 2 3A Ports 1 2 and 3 Ports 4 Figure 2 9 USB PoweredUSB Socket Connector Pin Assignments l L PIN OUT Pin Signal Description 5 6 7 8 1 Vbus USB standard A G O 1 0 2 D USB standard A 3 D USB standard A l 4 Ground USB standard A C_J 5 Ground USB PlusPower 123 4 6 Vplus USB PlusPower 7 Vplus USB PlusPower 8 Ground USB PlusPower Shell Shield CyberData Corporation 930102D Operations Guide Installing and Using the Hub 11 2 4 5 Peripherals connections to the 4 Port PoweredUSB Hub This figure illustrates the cable routing from
3. CyberData Corporation 930102D Operations Guide Contents Operations Guide Chapter 1 Product Overview 1 Chapter 2 Installing and Using the Hub 3 2 1 Product Components LISE 45m inner n icem id euntis aeter rag 4 2 2 Product Compaltibility 5 5 nitide aep i a e E ASE dh hei e E HY o ATIS ER EXE rae 5 2 3 Installation Options crecido stonscamasi er eiecit E rat 5 2A CONNECTHONS ES 8 24 POWEE SUPPLY 2 rade dns dud re ER EO I OEIL tie remise 8 2 42 HOSt CONRNECIOR nt iii ere mcd ren LT teet ht mein iets 9 2 4 3 PoweredUSB Connections esent tie ribi terere aetates ranas 9 244 Connector Color Keys een eee neri Ed ter d ER l certe ient 10 2 4 5 Peripherals connections to the 4 Port PoweredUSB Hub 2 e 11 2 4 6 Peripheral Cable Connection Options ss 12 ENG Coo M 15 2 6 Port Electrical Specifications 2 ertet teet eren iere beige e cad 16 2 6 1 Standard USB L wer A Supply titer tereti tereti riter ter tete ioii 16 2 6 2 Powered USB Supply erat erret ce eerte nine 16 Appendix A Regulatory and Safety Information 17 Appendix B Setting up the Hub on Windows XP 19 Appendix C Troubleshooting Technical Support 21 Cl Frequently Asked Questions FAQ 1 eite t re retine nn 21 C2 DOCUMENTATION M 21 Co Contact Informatlon cornia a a a EE O fee E CY ERE dob i 21 ara icu d 22 Index 23 930102D CyberData Corporation
4. costs for products that are in warranty but damaged by improper modifications or abuse will be charged at the out of warranty rate Products returned to CyberData both in and out of warranty are shipped to CyberData at the expense of the customer Charges for shipping repaired products back to the customer will be paid by CyberData CyberData Corporation 930103D Operations Guide Index A accessory kit 4 9 active over current circuits 16 bracket 4 5 C cable routing to Dell Retail Integrator 11 cable strain relief clamp 4 cables for connecting peripherals 12 CE conformity 17 CFR 17 color keys for ports 10 compatibility matrix 5 components list 4 connector color keys 10 CyberData license with IBM 1 CyberData contact information corporate sales tech support service 21 D DC input jacks 8 Dell printer power supply 8 Dell Retail Integrator 4 5 11 E EMC 17 enumeration 15 19 Epson P5180 brick 8 F FCC 17 features 1 4 Port PoweredUSB 2 0 Hub with Dell Retail Integrator Kit 930102D 23 G generic USB hub 15 H high current power supply 8 host connector 4 IBM 1 ICES 17 Information Technology Equipment 17 installation 5 L license 1 M Microsoft XP Service Pack 1 19 mounting bracket 5 on Dell Retail Integrator 5 O over current protection 1 P peripheral connections 12 power supply connections 8 PoweredUSB 08g specification 15 PoweredUSB connections 9 product acces
5. the 4 Port PoweredUSB Hub to the Dell Retail Integrator Figure 2 10 Dell Retail Integrator Showing Hub PoweredUSB Cable Routing Top View 24V PoweredUSB Connector 12V PoweredUSB Connectors CyberData 4 Port PoweredUSB Hub Operations Guide 930102D CyberData Corporation 12 Installing and Using the Hub 2 4 6 Peripheral Cable Connection Options Figures 10 through 16 provide examples of peripheral cable combinations and connection options for the 4 Port PoweredUSB Hub The following table provides details about the CyberData PoweredUSB Cables displayed in these figures PoweredUSB Custom cables of different lengths and colors can be purchased from CyberData as follows CADS SONGIS e Via email sales cyberdata net e Via phone Sales 831 373 2601 Extension 334 Figure 2 11 Custom cables of different lengths and colors can be purchased from CyberData as follows e Via email sales cyberdata net e Via phone Sales 831 373 2601 Extension 334 Table 2 1 CyberData PoweredUSB Cables Figure PoweredUSB Cable Description CyberData Part Number Figure 2 12 on page 12 12V to 2x4 010693C Figure 2 13 on page 13 12V to 12V Power Jack Contact CyberData Figure 2 14 on page 13 24V PoweredUSB to 3 Pin Power Mini DIN 010631A Figure 2 15 on page 14 24V to Y Cable 3 Pin Power Mini DIN to USB B 010714A Figure 2 16 on page 14 12V to Y Cable RS232 and Power Jack 010763 Figure 2 17 on page 14 24V to 1x8 010617A Figure
6. used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Safety standards e UL60950 1 Information Technology Equipment e CSA C222 No 60950 01 Information Technology Equipment e EN60950 1 Information Technology Equipment e IEC60950 1 Information Technology Equipment EMC For the USA and Canada this device complies with e Title 47 of the CFR Part 15 Subpart B Section 15 107 b e Title 47 of the CFR Part 15 Subpart B Section 15 109 b e ICES 003 CE Declaration of This device complies with SON e Directive 89 336 EEC e EN55022 Class A 1998 e EN61000 3 2 2000 e EN61000 3 3 1995 e EN55024 1998 N61000 4 2 1995 N 61000 4 3 1996 N 61000 4 4 1995 N 61000 4 5 1995 N 61000 4 6 1996 N 61000 4 8 1993 N 61000 4 11 1995 e ti Em pm nm tm EH tn Operations Guide 930102D CyberData Corporation 18 CyberData Corporation 930102D Operations Guide 19 Appendix B Setting up the Hub on Windows XP For connecting the SiP VoIP and PoE Speaker to a PC running the Windows XP operating system keep in mind 1 Microsoft XP Service Pack 1 or higher must be installed 2 When connecting the Hub for the first time it is important to perform the enumeration correctly A Microsoft XP Service Pa
7. 2 18 on page 15 24V to Y Cable RS232 and Power Jack Figure 2 12 Cable 12V PoweredUSB to 2x4 PoweredUSB 2x4 LNL 12V PoweredUSB TP ama d kot tr 1 PinPad 4 Port PoweredUSB Hub CyberData Corporation 930102D Operations Guide Installing and Using the Hub 13 Figure 2 13 Cables 12V PoweredUSB to 12V Power Jack and RS 232 to RS 232 12V PoweredUSB Pole Display 3 Pin Power Mini DIN Et R e 4 Port PoweredUSB Hub POS Printer RS 232 or Parallel Operations Guide 930102D CyberData Corporation 14 Installing and Using the Hub Figure 2 15 Y Cable 24V PoweredUSB to 3 Pin Power Mini DIN and USB B Connectors 24N PoweredUSB a 1 FL ic pe wf WS ANT a Gu 3 Pin Power Mini DIN 4 Port PoweredUSB Hub POS Printer Figure 2 16 RS232 to USB Converter Y Cable 12V PC Enumerates this device as an RS 232 COM port 12V PoweredUSB AN A a ia Power Jack Barcode Scanner 4 Port PoweredUSB Hub Figure 2 17 Cable 24V PoweredUSB to 1x8 PoweredUSB 1x8 LNL 24V PoweredUSB A T T gt HJ ES alk CL o j3 POS Printer 4 Port PoweredUSB Hub 930102D Operations Guide CyberData Corporation POS Printer Installing and Using the Hub 15 Figure 2 18 RS232 to USB Converter Y Cable 24V DB 9 24V PoweredUSB a 3 Pin Power Mini DIN 4 Port PoweredUSB Hub 2 5 Operation POS peripheral caveat Operation
8. CyberData Corporation 4 Port PowereduUsB 2 0 Hub Operations Guide with External Power Supply and Dell Integrator Kit Part 010776 CyberData Corporation 2555 Garden Road Monterey CA 93940 831 373 2601 930102D 4 Port PoweredUSB 2 0 Hub Operations Guide 930102D Part 010776 COPYRIGHT NOTICE 2007 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products software firmwa
9. ck issue does not enumerate and recognize a Hub when no devices are attached to it To correctly enumerate the SiP VoIP and PoE Speaker attach a peripheral whose drivers are included in Windows XP such as a USB mouse prior to enumerating the Hub To accomplish this a Connect a USB mouse to one of the lower standard USB Hub ports b Connect the power cord to the Hub c With the PC powered up connect the host control cable from the Hub to a USB port on the PC Doing so displays the Found new hardware dialog indicating that the PC is searching for drivers for the Hub d When the PC completes the driver search it displays the Found new hardware dialog in search of a driver for the mouse If required click Next in all screens of the wizard to complete the driver selection for the mouse At this point you should be able to plug in and install a USB device provided you have also installed its drivers or have them available for installation Operations Guide 930103D CyberData Corporation 20 CyberData Corporation 930103D Operations Guide 21 Appendix C Troubleshooting Technical Support C 1 Frequently Asked Questions FAQ Go to the following URL to see CyberData s list of frequently asked questions http www cyberdata net support pusb 4portpusb html C 2 Documentation The documentation for this product is released in an English language version only You can download PDF copies of CyberData product docume
10. elief feet inserted into Dell Retail Integrator holes CyberData Corporation 930102D Operations Guide Installing and Using the Hub 7 Figure 2 5 Dell Retail Integrator Mounting Front View Twist Lock ready to insert into Dell Retail Integrator hole 4 D Twist Lock shown in locked position Insert Twist Lock into Dell Retail Integrator hole and then twist it to the locked position Operations Guide 930102D CyberData Corporation 8 Installing and Using the Hub 2 4 Connections This following topics provide illustrations and information on connecting the 4 Port PoweredUSB Hub to power supplies the host and peripheral devices e Section 24 1 Power Supply e Section 2 42 Host Connector Section 2 4 3 PoweredUSB Connections Section 2 4 4 Connector Color Keys Section 2 4 5 Peripherals connections to the 4 Port PoweredUSB Hub e Section 24 6 Peripheral Cable Connection Options 2 4 Power Supply The PoweredUSB specification requires supplying 24V at 2 3A and 12V at 1 5A to each voltage designated port These requirements are met only if the power supply has sufficient wattage for this amount of power The Epson P5180 brick and Dell printer power supply are examples of lower cost alternate power supplies that can be used with this Hub and peripherals requiring less power Two power plug receptacles are provided on the back of the 4 Port PoweredUSB Hub to facilitate the use of alter
11. f Amp load Amp load Type B CyberData Corporation 930102D Operations Guide Installing and Using the Hub 5 2 2 Product Compatibility The 4 Port PoweredUSB Hub is compatible with the following operating systems and USB standards Operating systems USB Windows 2000 and XP 2 0 Standard LINUX PoweredUSB 0 8g Mac OS X 2 3 Installation Options You have two options for installing the 4 Port PoweredUSB Hub Stand alone unit The Hub is a tabletop unit with feet that sit on a flat surface Mounted on a You can mount the unit onto the Dell Retail Integrator using the Mounting Bracket screws and Dell Retail twist lock described in the Section 2 1 Product Components List To watch a video of this Integrator mounting process go to http www cyberdata net support A4port20hub To mount the Hub on a Dell Retail Integrator 1 Use the screws supplied to attach the Mounting Bracket to the left side of the Hub 2 Tilt the Hub to insert the Mounting Bracket feet into the holes in the Integrator plastic 3 Lower the Hub into a position that is parallel with the Dell Retail Integrator 4 Insert the plastic twist lock connector into the mounting hole and twist it 90 degrees to lock the Hub in place Operations Guide 930102D CyberData Corporation 6 Installing and Using the Hub Figure 2 4 Dell Retail Integrator Mounting Back View USB Host B connector Dell Mounting Bracket mounted to Hub and bracket and cable strain r
12. in Appendix C Troubleshooting Technical Support 930102D CyberData Corporation 16 Installing and Using the Hub 2 6 Port Electrical Specifications The 4 Port PoweredUSB Hub adheres to the USB 2 0 electrical specifications as follows 2 6 Standard USB Lower A Supply Each lower portion of the PoweredUSB port provides 5V 500mA If more than 500mA are drawn from a port that port goes into USB over current the 5 volts is turned off and the condition is reported to the host according to USB 2 0 specifications 2 6 2 PoweredUSB Supply The listed maximum currents depend on the selected power supply Both the 12V and 24V PoweredUSB ports are protected with active over current circuits If an over current condition occurs unplug the DC connection remove the over current condition and re cycle the DC connection to the Hub by unplugging it and plugging it in again e 12V Ports 3 1 5A each e 24V Port 1 23A CyberData Corporation 930102D Operations Guide Appendix A Regulatory and Safety Information Regulatory FCC Statement This equipment has been tested and found to comply with the limits for a Class A standards digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and
13. nate power supplies The three pin connector is normally used for the Dell and Epson Bricks The four pin connector is used for a high current power supply See Figure 2 7 and Figure 2 10 for views of the Hub cable routing to the Dell Retail Integrator CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only Do not plug power supplies into both input jacks simultaneously as equipment damage that might void the product warranty could occur Figure 2 6 Power Connectors Back View 24VDG 25A 7N ZVG SA TAM P1 P2 Caution Donat connect both P1 amp P2simultaneousy HOSE 24V for 24V for USB Host Strain upto2 5 upto 6 5 Connector Relief Amp load Amp load Type B CyberData Corporation 930102D Operations Guide Installing and Using the Hub 9 2 4 2 Host Connector The connection to the host computer is achieved via a standard USB 2 0 certified Hi Speed A to B cable that is included in the Accessory Kit or with any equivalent USB 2 0 certified Hi Speed cable Refer to the Section 2 1 Product Components List for information about the Accessory Kit See Figure 2 7 and Figure 2 10 for views of the Hub cable routing to the Dell Retail Integrator Figure 2 7 Dell Retail Integrator Hub Cable Routing 4 Port Hub 4 Port Hub USB 2 0 Dell PC Host USB Port Host Connector cable plug in ase EEEREN l P m E 4 Port Hub 24Volt DC Plug in cable
14. ntation at www CyberData net Support Drivers Utilities amp Manuals gt PoweredUSB 4 Port Hub C 3 Contact Information Contact CyberData Corporation 2555 Garden Road Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales Sales 831 373 2601 Extension 334 Technical Phone 831 373 2601 Extension 333 Support Email support CyberData net Returned To return the product contact the CyberData Returned Materials Authorization RMA department Materials at Authorization Phone 831 373 2601 Extension 136 Email RMA CyberData net When returning a product to CyberData an approved CyberData RMA number must be printed on the outside of the original shipping package No product will be accepted for return without an approved RMA number Send the product in its original package to the following address Operations Guide 930103D CyberData Corporation 22 CyberData Corporation 2555 Garden Road Monterey CA 93940 Attention RMA your RMA number C 4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase Should the product fail within the warranty period CyberData will repair or replace the product free of charge This warranty includes all parts and labor If the product is out of warranty and fails a flat rate repair charge of one half the product purchase price will be assessed Repair
15. r provides the instructions illustrations and background information you need to install and begin working with the 4 Port PoweredUSB Hub e Section 2 1 Product Components List Section 2 2 Product Compatibility Section 2 3 Installation Options Section 2 4 Connections Section 2 5 Operation Section 2 6 Port Electrical Specifications Figure 2 1 4 Port PoweredUSB Hub Operations Guide 930102D CyberData Corporation 4 Installing and Using the Hub 2 1 Product Components List The 4 Port PoweredUSB Hub package includes these parts e 1 4 Port PoweredUSB Hub e 1 Accessory Kit e 1 Dell Retail Integrator Bracket with mounting screws e I Dell Integrator twist lock e 1 Short USB 2 0 Hi Speed host cable e 1 Host USB cable strain relief clamp e 1 4 Port PoweredUSB Hub Operations Guide Figure 2 2 CyberData 4 Port PoweredUSB 2 0 Hub Front View Port Power LED 12V PoweredUSB Ports Hub Power LED 1 LI wr 9 G s Wi Pwr Link LED Lnk tatus Status Status Status o o CD CyberData 220 E Corporation PoweredUSB Hub Port 1 Status LED Lower portion of PoweredUSB Port connectors are Standard USB 2 0 Hi Speed A ports Figure 2 3 CyberData 4 Port PoweredUSB 2 0 Hub Back View 24VDC25A ARN ESA o ONE NS Host LN P1 P2 Caution Do rv t connect both P1 P2 simultaneously 24V for 24V for USB Host Strain upto2 5 upto 6 5 Connector Relie
16. re and or hardware CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners N Phone 831 373 2601 Technical Support Ext 333 m support CyberData net Fax 831 373 4193 CyberData Corporation Company and product information at www cyberdata net
17. s Guide The 4 Port PoweredUSB Hub is a standard USB Hub that complies with the USB 2 0 specification and adds PoweredUSB ports When connected to a Host it is enumerated as a Generic USB Hub This Hub also meets the PoweredUSB 08g specification For more information about this specification go to www poweredusb org According to the USB 2 0 specification devices attached to a USB interface should enumerate from the Hub s USB Vbus regardless of the PoweredUSB powered ports Some POS devices do not comply with this specification and will not enumerate unless the upper sections of the PoweredUSB ports are active When running on operating systems such as Windows XP with no devices attached an empty Hub the operating system turns the Hub off The operating system does not detect non compliant peripherals when they are hot plugged into an empty Hub Consequently PoweredUSB power is not supplied to the peripheral In this case you can restore correct operation as follows 1 Unplug the Host side connection for five seconds and then plug it in again 2 Be sure that at least one USB device is plugged in when the computer is booted or leaves standby mode 3 Plug in a standard USB compliant device such as a mouse or keyboard 4 Disable the low power standby operation With this configuration power is always supplied to the PoweredUSB ports regardless of the PC s operational state For more information contact CyberData as instructed
18. sory kit 4 9 CE conformity 17 CyberData Corporation C 24 compatibility matrix 5 components list 4 enumerating 15 enumeration 19 features 1 installation 5 regulatory standards 17 resell release conditions 1 R regulatory standards 17 resetting the IP address to the default 21 RMA returned materials authorization 21 S short circuit protection 1 T technical support contact information 21 twist lock 4 5 U USB 2 0 specification 15 over current 16 W warranty 1 22 Windows XP 15 19 CyberData Corporation 930102D Operations Guide
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