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1. E o1 4 7 A HHH Y Compressor Switched to RC when compressor is run G Fan Switched to RC during call for fan RC Reference Cool Used for calls to the cooling system RH Reference Heat Used for calls to the heating system NOTE 24 Volt power is returned through the RH connector Refer to wiring diagrams on the following pages NOTE Most heat pump systems use O for changeover B is provided for the systems that do not 10 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat CHV TSTATREF in Heat Only Application I A Optional for power Wr ur Refer to Basic Thermostat Setup on page 15 e SSS See ae aes C Transformer 120 VAC CHV TSTATRF in Heat Only with Fan Application i E Optional for power 5 ur Hi IL nL e EHH FHH l E Refer to Basic Thermostat TOP keee Setup on p
2. DI l Connectors Controls amp Indicators CONNECTORS CONTROLS amp INDICATORS MODE BUTTON FAN BUTTON A RAISE BUTTON v LOWER BUTTON LCD DISPLAY 6 e infiNET M Thermostat CHV TSTATRF DESCRIPTION Cycles through available System Modes OFF HEAT EMERGENCY HEAT for heat pump or dual fuel systems only COOL and AUTO Toggles fan setting between FAN AUTO and FAN ON Raises the setpoint Lowers the setpoint Displays ambient temperature setpoint system mode fan setting call activity low battery RF or control system communication errors firmware download progress setup parameter function and value 4 Two position terminal blocks C 24 VAC common terminal supplies remote povver to thermostat VV Heat Switched to RH during a call for heat in heat cool systems or aux heat in heat pump systems Changeover control Switched to RC during cooling modes Switched to RC during heating modes Reference Heat Used for calls to heating system Reference Cool Used for calls to cooling system Fan Switched to RC during call for fan Compressor Switched to RC when compressor is run Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Industry Compliance As of the date of manufacture the CHV TSTATRE ha
3. After the process is complete take the C2N MNETGW out of the Acquire mode by pressing ACQUIRE on the gateway Refer to the latest revision of the C2N MNETGW guide Doc 6317 To exit from Setup mode press the FAN button on the CHV TSTATRF The Fan icon will indicate the status of infiNET communication e Solid non blinking Communication with control processor established via gateway e Two brief blinks every eight seconds Communication with gateway established but control system is not addressing this MNET ID It is possible the MNET ID of the device or the gateway ID 1s not set to match the MNET ID of the D3 Pro SystemBuilder or SIMPL Windows program Use the Network Device Tree in Crestron Toolbox to poll the infiNET Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 17 INfiINET Thermostat Crestron CHV TSTATRF network Verify that the MNET ID for the infiNET device is set to match the MNET ID specified in the program Check the D3 Pro SystemBuilder or SIMPL Windows program to ensure that a CHV TSTATRE has been added at the proper MNET ID Refer to Programming with Crestron D3 Pro or SystemBuilder on page 30 or Programming with SIMPL Windows which starts on page 30 e Four brief blinks every eight seconds No communication with gateway established Refer to Troubleshooting which starts on page 35 for details 18 e infiNET Thermostat CHV TSTATRF Operations amp
4. The CHV TSTATRF is a wireless networked thermostat featuring infiNETIM wireless technology The CHV TSTATRF is designed to be installed easily in place of a conventional thermostat without requiring additional control wiring Although it can be used as a standalone thermostat the CHV TSTATREF delivers enhanced functionality as part of a complete Crestron Home automation system communicating via the infiNET wireless control network The thermostat is available in three colors the CHV TSTATRFA in almond the CHV TSTATREFB in black and the CHV TSTATRFW in white For simplicity within this guide these thermostats are referred to as CHV TSTATRE The features and specifications for all three thermostats are identical Features and Functions Wall mounted heat cool thermostat For baseboard forced air and heat pump with auxiliary heat HVAC systems User selectable Auto mode with single or dual setpoint operation Crestron system integration via infiNET wireless network gt 2 4 GHz infiNET mesh network technology Range up to 150 feet indoors or 250 feet outdoors subject to site specific conditions Range may be increased with the use of additional infiNET devices or C2N MNETRPT repeaters Wi Fi friendly operating frequencies to avoid interference Easy to read backlit LCD display Available in white black or almond Auto mode support requires firmware version 1 005 0005 or later Operations amp Installation Guide DO
5. or by one half degree C if Temperature Scale is set to C2 NOTE While the setpoint is being adjusted if it is set to a half degree increment the integer portion of the number will be displayed and will alternate with 5 every quarter second for a period of four seconds after the last adjustment After four seconds only the integer portion of the number will be displayed If the A or W buttons is held down for two seconds the unit will enter an auto repeat state and the setpoint will adjust rapidly until the button is released or until the upper or lower limit is reached Some users will want to have setpoints change automatically based on the day of the week and the time of day For example in the winter they may want to lower the heat setpoint while they sleep to lower heating costs To accommodate this the CHV TSTATRF provides a Scheduled Heat Setpoint and a Scheduled Cool Setpoint which can be specified by the control system program This is handled automatically by the Crestron CHV TSTATRE w 5 2 Scheduler module provided with the Crestron Database Refer to Programming with SIMPL Windows which starts on page 30 for more details about how to add this module to your program For dual setpoint operation refer to Auto Mode which starts on page 24 Hold Hold allows the user to adjust the setpoint and will maintain that setpoint until the unit is taken out of Hold This means that any cha
6. Channel is set to O disabled Used to remove gateway information from the device so it will no longer communicate with the current gateway EO indicates that there is no previous gateway information i e the gateway may already have been unacquired Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Setup Mode Parameters Functions Continued PARAMETER DEFAUL FUNCTION CODE VALID VALUES T VALUE NOTES Check Battery Life Restore Factory Defaults Perform Heat Call Test Toggle Perform Cool Call Test Toggle Perform Aux Heat Call Test Toggle will appear only on Heat pump and Dual Fuel Heat pump systems Perform Fan Call Test Toggle Perform Self Test Not started Estimated remaining battery life 0 99 Not started In progress blank or flashing Finished 00 Button not held long enough Er Not started Heat call off Heat call on on also H icon will turn on Not started Cool call off Cool call on on also C icon will turn on Not started Aux call off Aux call on on also A icon will turn on Not started Fan call off Fan call on on also F icon will turn on Not started In progress flashing Finished self test ok 00 Finished self test failed E where represents an error code Operations amp Installation Guide DOC 6490
7. Crestron recommends that you use the latest software to take advantage of the most recently released features The latest software is available from the Crestron website Crestron has developed an assortment of Windows based software tools to develop an infiNET system For the minimum recommended software versions visit the Version Tracker page of the Crestron website www crestron com versiontracker Programming with Crestron D3 Pro or SystemBuilder Crestron D3 Pro or SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows For additional details download D3 Pro or SystemBuilder from the Crestron website and examine the extensive help files NOTE Heat pump and dual fuel heat pump systems require an outdoor temperature sensor e g Crestron s C2N RTHS sold separately to function properly Use a Connect step to attach the sensor s Temp output to the OutdoorTemp input of the CHV TSTATRF Programming with SIMPL Windows NOTE While SIMPL Windows can be used to program the CHV TSTATREF it is recommended to use SystemBuilder or D3 Pro for configuring a system SIMPL Windows is Crestron s premier software for programming Crestron control systems It is organized into two separate but equally important Managers Configuration Manager Configuration Manager is the view where programmers build a Crestron control system by selecting hardware from the Dev
8. Fuel Heat pump dF Disabled Dual setpoint d or Single setpoint S 2 4 for Fahrenheit or 1 3 for Celsius 9 to 9 for Fahrenheit or 5 to 5 for Celsius Enabled Y or Disabled no 20 e infiNET Thermostat CHV TSTATRF Sets units to use for temperature display Fahrenheit or Celsius When using Celsius temperature scale C2 allows the setpoint to be adjusted in 0 5 C steps Sets the number of seconds the backlight will remain lit after a button press Sets the system type being used Heat pump type will allow aux heat to stage with the heat pump A dual fuel heat pump type will not allow both systems to run at the same time Used to enable Auto mode with single or dual setpoint operation Used to set minimum separation between heat and cool setpoints with dual setpoints or maximum drift before system latches alternate mode with single setpoint Permits recalibration of room temperature sensor This is the number of degrees added to or subtracted from the actual temperature This adjustment changes the actual regulation temperature not just the display Useful for wine chiller applications extends the cool setpoint range down to the minimum used for Heat mode 38 F 3 C Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF infiNET Thermostat Setup Mode Parameters Functions Continued PARAMETER DEFAULT FUNCTION CODE VALID VALUES
9. Indicates current ambient temperature in digits Setup mode indicates current setup parameter function Display range is limited to 9 to 99 F 9 to 43 C If the ambient temperature is above 99 the display will indicate 99 If the ambient temperature is below 9 the display will indicate 9 Small seven segment Indicates current setpoint in F or C in whole digits degrees While the setpoint is being adjusted if it is set to a half degree increment the integer portion of the number will be displayed and will alternate with _5 every quarter second for a period of four seconds after the last adjustment After four seconds only the integer portion of the number will be displayed In Setup mode indicates current value for selected Setup Parameter Flame icon Displayed when the system mode is Heat Flashes on two seconds off one half second when the system mode is Emergency Heat Displayed with snowflake icon when system is in Auto mode Snowflake icon Displayed when the system mode is Cool Displayed with flame icon when system is in Auto mode Continued on following page 28 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF infiNET Thermostat LCD Display Elements Continued LCD DISPLAY DESCRIPTION ELEMENT Fan icon Displayed at all times Flashes 5 Fanicon Displayed at all times Flashes ifa a communicati
10. be acquired by only one gateway To acquire the CHV TSTATREF perform the following procedure 1 Ensure the unit is in Setup mode refer to Basic Thermostat Setup on page 15 or Setup Mode which starts on page 19 and that Acquire mode AC is selected 2 Put the C2N MNETGW in the Acquire mode from the unit itself by pressing ACQUIRE or from Toolbox as described in the latest revision of the C2N MNETGW guide Doc 6317 which is available for download from the Crestron website http www crestron com manuals The gateway ACQUIRE LED lights NOTE In environments where multiple gateways are installed only one gateway should be in Acquire mode at a time 3 Press A and W simultaneously on the CHV TSTATRF to start the acquire process display shows flashing in progress When finished display shows 00 finished found gateway or Ef finished could not find gateway where represents an error code NOTE The acquire process can take up to five minutes depending on the RF channel Please allow enough time for process to complete NOTE EO indicates that search time has expired and no gateway was found E1 indicates the RF channel is set to 0 disabled To enable the RF channel refer to infiNET RF Channel in Setup Mode Parameters Functions which starts on page 20 NOTE To cancel an acquire process before it has completed press the A and W buttons simultaneously
11. from indoors and transferring it outdoors In the heating mode the efficiency of a heat pump decreases as the outdoor air temperature decreases Heat Pump Operation Heat flows naturally from a warm area to a cooler area and the heat pump takes advantage of this principle The heat pump essentially consists of a compressor an inside coil and fan and an outside coil and fan A refrigerant flows inside the coils under pressure applied by the compressor The refrigerant boils at a very low temperature as low as 15 F and becomes a vapor just as water becomes a vapor steam when boiled This vapor is sucked into the compressor where it becomes a high pressure high temperature vapor When heating the refrigerant is then forced through a coil within part of the heat pump located indoors A fan blows cool air over the coil the vapor cools turns back to a liquid releasing heat that is blown through a duct system to heat the house The cycle begins again as the cooled liquid refrigerant is pumped back outside after releasing it s heat On the way it passes through an expansion valve lowering the refrigerant s pressure and temperature again so it can boil more easily in the outdoor coil In its cooling mode the heat pump system works in reverse extracting available heat from indoors and transferring it outside Heat pumps are most economical when they can be used year round for both winter heating and summer cooling The effici
12. supply the heating requirements without the aid of a supplementary heat source At higher outdoor temperatures it is inefficient to use supplementary heat The heat pump balance point sets the minimum outdoor temperature required to allow operation of the heat pump Additionally for conventional heat pump system types Heat Cool Type setup parameter HP the Aux Heat Balance Point sets the maximum outdoor temperature to allow operation of the auxiliary heat Since dual fuel system types only allow operation of one system at a time only one balance point is available Blower Fan An air handling device for moving air in a distribution system Call A call is the action taken by the thermostat when it sends a signal to turn on the heating or cooling system Dual Fuel A heat pump used in conjunction with an existing fossil fueled furnace Emergency Heat Supplementary Electric Heat The auxiliary AUX or emergency heat provided at temperatures below a heat pump s balance point It is usually electrical resistance heat Extended Cool Extends the cool setpoint range to the full auto range of 38 to 99 F Forced Air A type of heating system that uses a blower motor to move air through the furnace and into the ductwork Furnace Equipment used to convert heating energy such as fuel oil gas or electricity to usable heat It usually contains a heat exchanger a blower and the controls to operate the system Heat Pump A unit
13. to 20 Press MODE to select the infiNET RF Channel CH Ja CI Ls Each infiNET device communicates with its gateway on one of 16 infiNET channels The gateway can be set to operate in an auto channel state in which case it will operate on a single channel but may switch to a new channel if it detects excessive interference It can also be set to operate in a fixed channel state in which it will stay on a specified channel indefinitely mn ap ag MI cm The RF channel on the thermostat must be set to correspond with the gateway with which it will be communicating For example if the desired gateway is running in auto channel the thermostat must be set to auto as well If the gateway has been set to run on a fixed channel the thermostat should be set to that specific channel 16 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Use A and to choose 11 26 for fixed channel operation Au for auto channel or 0 to disable the radio Disabling the radio is useful for extending battery life if for example you have installed the thermostat prior to installing the gateway and or control system Press MODE until the Start infiNET Acquire function is displayed AC Before an infiNET device can be used on an infiNET network it must first be acquired by a C2N MNETGW gateway that is connected to a Cresnet network NOTE An infiNET device can
14. to next Setup Parameter Function MODE Exits Setup Mode FAN Indicates current Setup Indicates current value for Parameter Function selected Setup Parameter Adjust Current Setup Parameter Function value NOTE When the CHV TSTATRF is in Setup mode the large seven segment displays will show the current setup parameter function The small seven segment displays will show the current value for the selected setup parameter if applicable or Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 19 INfiNET Thermostat Crestron CHV TSTATRF it will display when a function is selected All other display elements will be hidden refer to LCD Display which starts on page 28 NOTE While in Setup mode a period of one minute with no button activity will cause the CHV TSTATRF to revert to standard operation unless a function such as an infiNET acquire is executing Setup Mode Parameters Functions The following table shows the available setup parameters functions Setup Mode Parameters Functions PARAMETER DEFAULT FUNCTION CODE VALID VALUES VALUE NOTES Temperature Scale Backlight Timeout Heat Cool Type Auto mode Auto Dead Band will only appear when Auto mode is enabled Temperature Offset Wide range Cool Mode Extended Cool Continued on following page F C1 or C2 1 4 seconds or disabled Heat Cool HC Heat pump HP Dual
15. used When the ambient temperature drops below the heat setpoint the unit will call for heat to maintain the heat setpoint When the ambient temperature rises above the heat setpoint the unit will not call for cooling until the temperature exceeds the cool setpoint When the ambient temperature drops below the cool setpoint the unit will not call for heating until the temperature is below the heat setpoint When dual setpoint Auto mode has been enabled the Auto Dead Band is used to maintain a minimum separation between the heat and cool setpoints If this separation is violated by a setpoint adjustment the other setpoint will be automatically adjusted For example if the heat setpoint is at 68 degrees the cool setpoint is at 72 degrees and the Auto Dead Band 1s set to 4 degrees if you lower the cool setpoint to 71 degrees the heat setpoint will automatically be adjusted to 67 degrees to maintain the 4 degree Auto Dead Band separation In dual setpoint Auto mode the CHV TSTATRF display will indicate whichever setpoint is closer to the ambient temperature Both the heat and cool setpoints can be viewed simultaneously using a touchpanel Single Setpoint Auto Mode AU S in Setup Mode In single setpoint Auto mode a single setpoint is used for regulation at all times regardless of whether the system is heating or cooling The Auto Dead Band db setup parameter is used to determine when to switch between heating and coo
16. 3 Pro or SystemBuilder refer to Programming with Crestron D3 Pro or SystemBuilder on page 30 Operations 8 Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 13 INfiNET Thermostat Crestron CHV TSTATRF CHV TSTATRE in Dual Fuel Heat Pump Application HE Refer to Basic Thermostat Setup on page 15 Changeover ci Transformer Valve 7 Compressor Relay Relay _ ae em e em M a Po Fossil Heat ci Transformer System Ri NOTE The diagram above applies where furnace control is not integrated into the heat pump system 14 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF Basic Setup Operations 8 Installation Guide DOC 6490A INfINET Thermostat Basic Thermostat Setup The following documents the most common CHV TSTATRE setup requirements For full details on all setup options refer to Advanced Setup which starts on page 19 Install two AA batteries supplied in the battery compartment NOTE When first setting up the CHV TSTATRF batteries are required even if you plan to power it from a constant 24 VAC supply Place the CHV TSTATREF in the Setup mode by doing the following 1 Press and hold the FAN button 2 While the FAN button is being held press and hold the A and W buttons simultaneously 3 Hold all three buttons for
17. 6490A Crestron CHV ISTATRF INfINET Thermostat Uploading and Upgrading SIMPL Windows Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features However before attempting to upload or upgrade it is necessary to establish communication Once communication has been established files for example programs or firmware can be transferred to the control system and or device Finally program checks can be performed such as changing the device ID to ensure proper functioning Establishing Communication Use Crestron Toolbox for communicating with the CHV TSTATREF refer to the Crestron Toolbox help file for details There is a single method of communication indirect serial communication Indirect Serial Communication C2N MNETGW infiNeT CHV TSTATRF CRESNET SERIAL PC RUNNING CONTROL SYSTEM E Q CRESTRON TOOLBOX e CHV TSTATRF connects to the C2N MNETGVV Gateway which connects to the control system via Cresnet e Establish communications between the PC and the control system as described in the latest version of the 2 Series Control Systems Reference Guide Doc 6256 Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers Firmware upgrades are available from the Crestron website as new features are developed after product releases O
18. A Gives estimated remaining battery life in percent Restores all setup parameters to their default settings To prevent accidentally performing this action you must press and hold either the A or V button for three seconds for this function to execute Will test the heat call output Bypasses short cycle timers Useful for technician system testing Note that calling the heat may activate other relays in the thermostat as required such as the fan output for heat pump or dual fuel types Will test the cool call output Bypasses short cycle timers Useful for technician system testing Note that calling the cooling may activate other relays in the thermostat as required such as the fan output Same as above for testing aux heat output Same as above for fan Note that only the fan relay can be activated for a fan call test Performs a self test of the thermostat EO indicates low battery voltage replace batteries E1 indicates low HVAC system voltage check supply voltage must be at least 24 VAC or 30 VDC ES indicates no gateway information acquire the device to a C2N MNETGW E2 E3 E4 E6 ET reserved serious errors contact tech support infiNET Thermostat CHV TSTATRF ec 23 INfiNET Thermostat Crestron CHV TSTATRF Operation System Mode The MODE button on the CHV TSTATRF will cycle the unit through all available system modes in the fo
19. C 6490A infiNET Thermostat CHV TSTATRF e 1 INfiNET Thermostat Crestron CHV TSTATRF Heat Cool Thermostat The CHV TSTATRF is designed for heating and cooling control of baseboard forced air heat pump and dual fuel heat pump HVAC systems The large backlit LCD display provides a clear view of current temperature setpoint system mode fan mode system status and setup functions Climate control features include separate heat and cool setpoints and adjustable anticipators to prevent overshooting the desired temperature Continuous fan operation can be selected when needed for increased circulation infiNET Creston s groundbreaking infiNET wireless technology affords reliable two way communications throughout a home or office structure without the need for physical control wiring Numerous infiNET thermostats and other devices can be linked to a control system via a single RF gateway Employing a 2 4 GHz mesh network topology every infiNET device functions as an RF repeater increasing effective range and reinforcing the complete network by providing multiple redundant signal paths within the mesh network In addition a dedicated repeater C2N MNETRPT sold separately can be added to increase the system range NOTE The CHV TSTATRF must be powered by 24 Volt AC source and have its power setting on 24 to allow it to function as a repeater Automation System Integration Its wireless connection to the control system allow
20. CHV ISTATRF Problem Solving Troubleshooting INfINET Thermostat The following table provides corrective action for possible trouble situations If further assistance is required please contact a Crestron customer service representative CHV TSTATREF Troubleshooting TROUBLE No display Device does not follow control system commands Heating Cooling system is not operating POSSIBLE CAUSE S No power from system Incorrect mounting to back plate Device is not communicating with the C2N MNETGW MNET ID of device or the gateway ID is not set to match the MNET ID of the SIMPL Windows program Device has entered a state of hibernation No power to thermostat Continued on following page Operations amp Installation Guide DOC 6490A CORRECTIVE ACTION Check for 24V on C connector Check circuit breaker powering furnace or boiler Check thermostat wiring Check batteries if running on battery power Check thermostat mounting Open Crestron Toolbox and select the Network Device Tree Expand the tree until the gateway to be managed is selected Right click the NET ID of the selected gateway to open the sub menu and select Functions MNET Gateway If device is not listed acquire the device to the infiNET network refer to Basic Thermostat Setup which starts on page 15 Use the Network Device Tree infiNET network in Crestron Toolbox to poll the i
21. Crestron CHV TSTATRF ININET Thermostat Operations amp Installation Guide This document vvas prepared and vyritten by the Technical Documentation department at CRESTRON Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2008 Crestron Electronics Inc Crestron CHV ISTATRF INfINET Thermostat Contents infiNET Thermostat CHV TSTATRF 1 rodicio NS porn nn E eaten Moa uenisndnohetd acationnadwaaihadtess l TGalu e San 0 FONCIONS ciaee E e TIEA l PONI CO e TA A meee ay ee eee ener 3 Physical DESCri PONa mi od e i a ace tssadeeee sad ace 4 IOS tv Onin AICS zgje kri dee ssasandsaed dae kagelaedsdeegeshasetaesieacs dec pasate aiaaasseeseueiaas I SON e aca tienanetasiecacs cout asneaet a kaienemaasunenates 8 Mounting the CVH TSTATRE to the VV all aaa aaa aaa aaa aaa eee eee eee eee eee eee vene enen eee 8 Wiring the CHV TSTATRE to the HVAC System aaa aa ana n enen sene nenes eseve vese eeesi 10 DAT U 15 Basic Thermostat Se UP aana a A T 15 Basic DOUNE TM SeU a a a A Te 16 Advanced P 19 PETI OCS nare 19 Setup Mode Parameters FUNCUONS eve vedi vet kd aa alai 20 ODA 1i 1e a EAEN A PEE E e Recah eee ome ee 24 DI t 016 AE E IN E TE AE E EIN E EE A E E EI EE E T EATA 24 e 1 o E AEE ane E PE E I EEE A O aed EE EE A A E E E TT 26 EOT EE E IN E E E A E E EI EE E ETAT 26 TO E EE E A mete E E
22. E ETT 26 Remote Operaio enskra ee eR ee ne ane eee ee ee eee eee ere Serene nerer eae 21 KR e T ER E 28 Programming SONNA C aiioe 30 Earliest Version Software Requirements for the PC aaa aaaaaaaanannenene nenen enen 30 Programming with Crestron D3 Pro or SystemBuilder aaa aaa aaa aaa aaaaaa nana nana nese eee neve esi 30 Programming with SIMPL Windows aaa aaa aaa aaa aaa aaa a aaa aaa aaa eee eee eese enen eee neneve nenen e se 30 Example PROSI ass En ene tin eee ee entation Cot eee Se Cate ee a oe 32 Uplosdin and Wier ado e pn Sina acai ANG ea SI Saal all 33 Establishing Communication sd 33 PLOSTAMIS ANG PI MW abe pine 33 Proprami CHECIS mi tind a oi Gunes uened aie dane lea 34 Problem NOV ING 35 TEOUDI S hoon S ndin es een ee eee 35 Bootloader eean al da sew aad seen eauermadd ued did yseyan a 36 K rer nc DOCUMMCING en s une dh N 37 Further Noies se isdad usenet oi Gini sduanddie a Gi Gia dsuandaie A 37 Dule LI ACS en cease econo nasa sas ees a A EEI 37 Appendix About Heat PUMPS pen 38 EO o EAA SEA EA I E A E ee ee 39 Retuii andW attatity PONC CS cenie EE SE E ae oe ee 4 Merchandise Returns Repair Service aaa aaa aaa nana nana aaa nana ann anen nene enen enen e nene sene nenes eren eee 4 CRESTRON Limited Warranty ea rr e beers iota sass ber dra le ende b ni br 4 Operations amp Installation Guide DOC 6490A Contents e i Crestron CHV ISTATRF INfINET Thermostat INfINET M Thermostat CHV TSTATRF Introduction
23. ET ID as shown in the following illustration C2Net Device Slot 9 S PROZ Slot 1 Empty C2 Card Slot Slot 2 Empty C2 Card Slot Slot 3 Empty C2 Card Slot HE Slot 4 C2T come MB Slot 5 C2I IRS Slot 6 c21 108 Slot 7 C21 RY8 Slot 8 Empty C2 Card Slot J E Slot 9 C2Net Device SA ID OF C2N MNETGW SA MNET ID 03 CHY TSTATRFE s BE Slot 10 C21 PRO2 LCDPANEL e Additional CHV TSTATRF devices are assigned different MNET ID numbers as they are added e Ifnecessary double click a device to open the Device Settings window and change the MNET ID as shown in the following figure Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 31 INfiNET Thermostat Program Manager Crestron CHV TSTATRFE CHV TSTATRF Device Settings Window Cancel e The ID code specified in the SIMPL Windows program must match the MNET ID of each unit Program Manager is the view where programmers program a Crestron control system by assigning signals to symbols The symbol can be viewed by double clicking on the icon or dragging it into Detail View Each signal in the symbol is described in the SIMPL Windows help file F1 Example Program An example program for the CHV TSTATREF is available from the Crestron website http www crestron com exampleprograms 32 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC
24. If you plan to power the device from a constant 24 VAC supply you must still install batteries in order to access Setup mode and change the power setting to 24 NOTE When the unit is powered from a constant 24 VAC supply there may be a slight discrepancy between the ambient temperature displayed on the thermostat and the actual room temperature This discrepancy will also be seen when switching from SP to 24 This is normal and the discrepancy will disappear within approximately 10 minutes Basic infiNET Setup The MNET ID of the CHV TSTATRE has been factory set to 01 After an infiNET device is added to an infiNET network its MNET ID must be changed to a value that can be addressed by the control system program 03 to 20 The MNET IDs of multiple CHV TSTATREF devices on the same gateway must be unique MNET IDs are changed locally using the setup parameter ability of the CHV TSTATRF refer to Setup Mode Parameters Functions which starts on page 20 They can also be changed from a personal computer PC via the Crestron Toolbox When setting the MNET ID consider the following e The MNET ID of each unit must match an ID code specified in the SIMPL Windows or D3 Pro SystemBuilder program e Each network device on the same gateway must have a unique MNET ID In Setup mode press MODE until the infiNET ID MNET ID function is displayed id Use A or W to choose the infiNET ID must be in the range from 03
25. Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Advanced Setup Setup Mode After the CHV TSTATREF is installed it is necessary to set it up for a particular heating cooling system Please note that some of the setup parameters listed below will not always be available Refer to Setup Mode Parameters Functions which starts on page 20 for details Place the CHV TSTATRF in the Setup mode by doing the following 1 Press and hold the FAN button 2 While the FAN button is being held press and hold the A and W buttons simultaneously 3 Hold all three buttons for five seconds after which the unit will enter Setup mode Once in Setup mode the display will indicate the currently selected setup parameter function Press and release the MODE button quickly must be released within one second to change to the next parameter function in the list NOTE Holding the MODE button for more than one second will reset the currently selected parameter function to its default value When setting parameters such as when choosing between Fahrenheit or Celsius display pressing the A or W button will increment or decrement the value Value change occurs when button is released When a function is selected such as when starting an infiNET acquire pressing either A or W will execute the function To exit from Setup mode press the FAN button on the CHV TSTATRF CHV TSTATRF LCD Display Setup Mode Skips
26. Refer to Basic Thermostat OP KSSS l Setup on page 15 Q i l SS E a ONS E e QY YT Cooling _ W Heat ci Transformer Relay LAMA ee ee I ae Compressor Relay Heating ci Transformer i J as 12 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat CHV TSTATREF in Heat Cool Application with Integrated Control Unit Ur HE oo IL IIL L Refer to Basic Thermostat Setup on page 15 S ed RH and RC jumpered since control unit has them on a single terminal CHV TSTATREF in Heat Pump System Application with Integrated Controller PE Refer to Basic Thermostat l C Setup on page 15 FEH LUAH dili PARA AR oP SS E U W Aux Heat ci Transformer an Relay Changeover eo Rr se Valve 0 a ees SSISS Compressor A Relay G Fan ALAA LL Relay RH and RC jumpered since control unit has them ona single terminal fo NOTE Heat pump and dual fuel heat pump systems require an outdoor temperature sensor e g Crestron s C2N RTHS sold separately to function properly In SIMPL Windows connect the Temp output of the sensor to the OutdoorTemp input of the CHV TSTATREF For details refer to the SIMPL Windows help file If using D
27. TGW infiNET Gateway Transceiver Further Inquiries If you cannot locate specific information or have questions after reviewing this guide please take advantage of Crestron s award winning customer service team by calling Crestron at 1 888 CRESTRON 1 888 273 7876 You can also log onto the online help section of the Crestron website www crestron com onlinehelp to ask questions about Crestron products First time users will need to establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the CHV TSTATRE additional information may be made available as manual updates These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision Check the Crestron website periodically for manual update availability and its relevance Updates are identified as an Addendum in the Download column Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 37 INfiNET Thermostat Crestron CHV TSTATRF Appendix About Heat Pumps A heat pump extracts available heat from one area and transfers it to another Even cold air contains some heat and heat pumps can extract heat from the outside air on a cold day and transfer it indoors to maintain a comfortable temperature A heat pump also works in reverse during the summer extracting heat
28. VALUE NOTES Heat Anticipator Cool Anticipator Heat pump Balance Point will only appear for Heat pump and Dual Fuel Heat pump systems Aux Heat Balance Point will only appear for Heat pump type systems Interstage Differential will only appear for Heat pump systems Run Fan During Heat Calls Changeover Outputs will only appear for Heat Cool systems Continued on following page 16 to 90 for Fahrenheit or 9 to 32 for Celsius or Disabled 16 to 90 for Fahrenheit or 9 to 32 for Celsius or Disabled 05 to 80 tenths of a degree Fahrenheit adjustable in 5 tenths degree increments or 05 to 45 tenths of a degree Celsius adjustable in 5 tenths degree increments Enabled Y or Disabled no Enabled Y or Disabled no Operations amp Installation Guide DOC 6490A Lower setting results in more frequent cycles and faster response tighter regulation Higher setting results in less frequent cycles and slower response looser regulation The default value should suffice in nearly all installations Lower setting results in more frequent cycles and faster response tighter regulation Higher setting results in less frequent cycles and slower response looser regulation The default value should suffice in nearly all installations Heat pump systems have performance restrictions based on outdoor temperature This setting is the minimum outdoor tem
29. age 15 aS m __ System __ Heat C Transformer Relay 1 120 VAC Q i TO Fan E OJ Relay WL HH H H K T p gu gy lg pg RH RC jumper required since supply power is returned through RH NOTE To run fan during heat calls be sure to enable the HF parameter by setting it to Y Refer to Advanced Setup which starts on page 19 for details Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 11 INfiNET Thermostat Crestron CHV TSTATRF CHV TSTATRF in Cool Only Application ur HE ti He Refer to Basic Thermostat Setup on page 15 Optional for power Compressor MINH OI 0 a lt O RH RC jumper required since supply power is returned through RH CHV TSTATRF in Heat Cool Application with Separate Systems Optional for power D LT Hi IIL H H i L DJ
30. device on the network ignoring any other 2 4 GHz signals and reconfiguring the entire network automatically in response to new sources of interference and other changes in RF conditions 2 es infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF Specifications INfINET Thermostat Specifications for the CHV TSTATRE are listed in the following table CHV TSTATRF Specifications SPECIFICATION Wireless RF Transceiver RF Output Power Range typical Display Measurement Range Ambient Temperature Display Limits Setpoint Range Heat only setpoint Cool only setpoint Relay Rating Environmental Temperature Humidity Power Requirements Battery Default MNET ID Minimum 2 Series Control System Update File Housing Dimensions Height VVidth Depth Continued on folloving page Operations 8 Installation Guide DOC 6490A DETAILS C2N MNETGW gatevvayltransceiver required sold separately Two way RF 2 4 GHz ISM Channels 11 26 2400 to 2483 6 MHz IEEE 802 15 4 compliant 10 mW 150 feet indoor 250 feet outdoor subject to site specific conditions range is increased by adding additional devices or C2N MNETRPT repeater Backlit LCD with two large seven segment digits two small seven segment digits 14 dedicated symbols Displays ambient temperature setpoint system mode fan setting call activity low battery RF or control syst
31. duled cool setpoint Remote Operation As an infiNET device the CHV TSTATREF can be controlled remotely via a Crestron control system Most often control of the thermostat will be achieved via a touchpanel or web based graphical interface In order to extend battery life the thermostat will only communicate with the control system once every 30 seconds or one minute based on the infiNET Sleep Time setting Because of this there will be a noticeable delay between the time a button is pressed on a touchpanel and when the thermostat reacts to the command To account for this the CHV TSTATRF modules written by Crestron and provided in the Crestron Database will mimic the feedback from the thermostat so that the user will see an immediate response on the touchpanel Likewise pressing a local button on the thermostat for example setpoint raise or lower will not cause an immediate change to the corresponding display on a touchpanel Instead the thermostat will wake up approximately 10 seconds after the last button press to send its updated status to the control system NOTE When the CHV TSTATRF is powered via a constant 24 VAC supply it will not go to sleep Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 27 INfiNET Thermostat Crestron CHV TSTATRF LCD Display CHV TSTATRF LCD Display gg AUTO HOLD LIST 1 LCD Display Elements LCD DISPLAY DESCRIPTION ELEMENT Large seven segment
32. em communication errors firmware download progress setup parameter function and value 10 to 110 F 23 to 43 C 9 to 99 F 9 to 43 C 38 to 89 F 3 to 32 C 59 to 99 F 15 to 37 C or 38 to 99 F 3 to 37 C extended cool mode enabled 1 Amp 40 Volts DC or 24 Volts AC nominal 10 to 110 F 23 to 43 C 10 to 90 RH non condensing 0 24 Watts 10 mA 24 Volts AC supplied by heating or cooling system Two AA batteries estimated one year normal operation with power parameter set to Steal Power setting 01 Version 3 154 or later Injection molded plastic surface mountable to the front of a horizontally oriented single gang electrical box 4 50 in 11 43 cm 5 53 in 14 05 cm 1 03 in 2 60 cm infiNET Thermostat CHV TSTATRF e 3 INfiINET Thermostat Crestron CHV TSTATRF CHV TSTATREF Specifications Continued SPECIFICATION DETAILS Weight 6 7 oz 189 9 g Available Models CHV TSTATRFA infiNET Thermostat Almond CHV TSTATRFB infiNET Thermostat Black CHV TSTATRFW infiNET Thermostat White Available Accessories C2N MNETGW infiNET Gateway Transceiver C2N MNETRPT infiNET Repeater 1 The latest software versions can be obtained from the Crestron website Refer to the NOTE following these footnotes 2 Crestron 2 Series control systems include the AV2 and PRO2 Consult the latest Crestron Product Catalog for a complete list of 2 Series control sy
33. ency of a heat pump varies significantly with the outdoor temperature While a heat pump may be twice as efficient as a conventional heating system at 50 F When the outdoor temperature drops to less than 30 F the heat pump must be supplemented with an auxiliary heating system such as electric resistance At temperatures of 15 F or less the heat pump may shut off and the backup heating system takes over This is the heat pump balance point In a dual fuel system the heat pump is supplemented with a standard furnace which takes over when it becomes more efficient than the heat pump at very low temperatures The heat pump type setting HP of the Heat Cool Type HC setup parameter will allow aux heat to stage with the heat pump A dual fuel type setting dF will not allow both systems to run at the same time 38 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Glossary Anticipators Used to anticipate the drop or rise in temperature and energize the appropriate system before reaching the set point Anticipators affect how tightly the setpoint temperature is maintained Auto Dead Band Sets the minimum separation in auto mode between heat and cool setpoints with dual setpoints or maximum drift before system latches alternate mode with single setpoint Balance Point At low outdoor temperatures the refrigeration cycle of a heat pump will not be able to
34. er function may be causing problems with HVAC system Improper wiring connections Auto mode is disabled in setup Crestron CHV TSTATRF CORRECTIVE ACTION Heat setpoint range is 38 to 89 F 3 to 32 C Cool setpoint range is 59 to 99 F 15 to 37 C or 38 to 99 F 3 to 37 C if extended cool mode enabled Reprogram anticipator setting refer to Setup Mode Parameters Functions which starts on page 20 Reprogram anticipator setting refer to Setup Mode Parameters Functions which starts on page 20 Reprogram auto dead band db setting refer to Setup Mode Parameters Functions which starts on page 20 Reprogram auto dead band db and anticipator settings for smoother operation refer to Setup Mode Parameters Functions which starts on page 20 Select F or C as necessary Reset Temperature Offset refer to Setup Mode Parameters Functions which starts on page 20 Ensure the thermostat is located away from direct sunlight drafts doorways skylights and windows or exterior walls Change power setting Po to 24 and ensure you have two AA batteries installed Recheck wiring connections Reprogram Auto mode setting AU to S for single setpoint operation or d for dual setpoint operation refer to Setup Mode Parameters Functions which starts on page 20 The bootloader is a low level version of the CHV TSTATRF s fi
35. erchandise may be returned for credit exchange or service without prior authorization from CRESTRON To obtain warranty service for CRESTRON products contact an authorized CRESTRON dealer Only authorized CRESTRON dealers may contact the factory and request an RMA Return Merchandise Authorization number Enclose a note specifying the nature of the problem name and phone number of contact person RMA number and return address 2 Products may be returned for credit exchange or service with a CRESTRON Return Merchandise Authorization RMA number Authorized returns must be shipped freight prepaid to CRESTRON 6 Volvo Drive Rockleigh N J or its authorized subsidiaries with RMA number clearly marked on the outside of all cartons Shipments arriving freight collect or without an RMA number shall be subject to refusal CRESTRON reserves the right in its sole and absolute discretion to charge a 15 restocking fee plus shipping costs on any products returned with an RMA 3 Return freight charges following repair of 1tems under warranty shall be paid by CRESTRON shipping by standard ground carrier In the event repairs are found to be non warranty return freight costs shall be paid by the purchaser CRESTRON Limited Warranty CRESTRON ELECTRONICS Inc warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three 3 years from the date of purchase from CRESTRON with the followin
36. ess flashing Finished found GW 00 Finished could not find GW E where represents an error code Not started In progress flashing Finished success 00 Finished failed E where represents an error code 22 e infiNET Thermostat CHV TSTATRF Crestron CHV TSTATRF Selects source of input power for thermostat 24VAC assumes constant power is available between the C and RH connectors The steal power function allows recovery of some power from the HVAC system when constant power is not available Steal power may not work with some zone controllers In this case set value to 24 and ensure that you have two AA batteries installed When firmware version is not yet shown display will be Each press of the A or V button will cycle to the next portion of the version number Sets the infiNET ID SIMPL Windows restricts infiNET devices to an ID range of 03 20 Selects the RF channel A fixed channel allows faster setup and reconnect when the gateway channel is fixed Auto channel allows more flexibility but may consume slightly more power if network communications are interrupted A setting of O disables the radio Indicates thermostat update rate Setting for fewer updates L will conserve battery power Used to acquire the device to a gateway EO indicates that search time has expired and no gateway was found E1 indicates the infiNET RF
37. expressly set forth in this warranty CRESTRON makes no other warranties expressed or implied nor authorizes any other party to offer any warranty including any implied warranties of merchantability or fitness for a particular purpose Any implied warranties that may be imposed by law are limited to the terms of this limited warranty This warranty statement supersedes all previous warranties Trademark Information All brand names product names and trademarks are the sole property of their respective owners Windows is a registered trademark of Microsoft Corporation Windows 95 98 Me XP Vista and WindowsNT 2000 are trademarks of Microsoft Corporation Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 41 INfiINET Thermostat Crestron CHV TSTATRF This page is intentionally left blank 42 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat This page is intentionally left blank Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 43 CRESTRON Crestron Electronics Inc Operations amp Installation Guide DOC 6490A 15 Volvo Drive Rockleigh NJ 07647 2015101 Tel 888 CRESTRON 11 08 Fax 201 767 7576 Specifications subject to www crestron com change without notice
38. five seconds after which the unit will enter Setup mode The display shows the Temperature Scale function FC Use A or W to choose the temperature units F Fahrenheit CI setpoint in whole degrees Celsius or C2 setpoint in half degrees Celsius Then press MODE twice until the Heat Cool function is displayed HC Use A and to choose between Heat Cool HC Heat pump HP and Dual fuel Heat Pump dF functions Then press MODE repeatedly until the Power Source function is displayed Po Use A and to choose between 24V always available 24 and steal power SP By default the CHV TSTATRF is configured to be powered by two AA alkaline batteries In addition in order to extend battery life the device is able to steal power from the HVAC system by drawing a small amount of current through the heat or cool terminals It will not draw enough current to cause the external heat or cool relays to close More specifically when the unit is not making a call for heat it will draw power through the RH and W terminals When the unit is making a call for heat it will draw power through the RC and Y terminals This will not work if the thermostat has been wired for a cool only application NOTE The CHV TSTATRE must be wired for heat control in order to take advantage of the steal power setting NOTE The power stealing ability is designed to extend battery life not to eliminate the need for batteries Two AA batteries are still req
39. g exceptions disk drives and any other moving or rotating mechanical parts pan tilt heads and power supplies are covered for a period of one 1 year touchscreen display and overlay components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse accidental damage modification or improper installation procedures Furthermore this warranty does not cover any product that has had the serial number altered defaced or removed This warranty shall be the sole and exclusive remedy to the original purchaser In no event shall CRESTRON be liable for incidental or consequential damages of any kind property or economic damages inclusive arising from the sale or use of this equipment CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party CRESTRON shall at its option repair or replace any product found defective without charge for parts or labor Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty Except as
40. ice Library e To incorporate the CHV TSTATREF into the system first drag the C2N MNETGW MNET Gateway from the Wireless Receivers Wireless Receivers RF folder of the Device Library and drop it in the System Views Then drag the module from the infiNET Control Modules infiNET Sensing Modules folder of the Device Library and drop it on the C2N MNETGW 30 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat NOTE It is not recommended to add the CHV TSTATRF directly Instead add one of the available modules listed underneath it as shown below Locating the C2N MNETGW in the Device Library ij Crestron Devices DvcLib 444 Control Systems i gj Wireless Receivers Wireless Receivers IF Ej Wireless Receivers RF Se C2N MNETG YY tog Wireless Remotes tog User Devices Locating the CHY TSTATRF in the Device Library aj Crestron Devices DvcLib 446 007 Control Systems tf Cresnet Control Modules I Sq infiNET Control Modules 4 infiNET Sensing Modules SA CHY TSTATRR NOTE S Basic Control vefs 2 Scheduler This icon represents a logic module I associated with this device Wireless Receivers You should drag the module into Wireless Remotes your program instead of to User Devices the device itself e The system tree of the control system displays the device in the appropriate slot with a default MN
41. ling For example if the setpoint is at 70 degrees and the Auto Dead Band is set to 2 degrees if the system is cooling it will not start heating until the ambient temperature drops below 68 degrees setpoint Auto Dead Band Once the unit has switched to heating it will not resume cooling until the ambient temperature rises above 72 degrees setpoint Auto Dead Band A larger value for the Auto Dead Band setting will result in less cycling between heating and cooling but can result in large temperature swings during the course of the day Smaller values for the Auto Dead Band setting will result in tighter temperature regulation but more frequent cycling between heating and cooling NOTE When using a single setpoint the CHV TSTATRE has a 20 minute change limiter to prevent system toggling Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 25 INfiNET Thermostat Crestron CHV TSTATRF Fan The FAN button toggles the fan setting between fan AUTO and fan ON When set to AUTO a fan call will be made whenever the system makes a cool call or when the system makes a heat call or auxiliary heat call if the HF setup parameter is set to Y When set to ON the fan will always run Setpoints The setpoint is the user selectable temperature you want the system to maintain The A and W buttons will change the current setpoint by one degree F or C if Temperature Scale is set to F or C1
42. llowing order Off Heat Emergency Heat for heat pump and dual fuel systems Cool and Auto if enabled in Setup The system mode will change upon release of the MODE button and the selected mode will become operational three seconds after the mode has been entered Off Mode In Off mode all HVAC systems are disabled Heat Mode In Heat mode the thermostat uses the heating system to maintain the setpoint temperature Emergency Heat Mode In Emergency Heat mode the thermostat uses only the auxiliary heat output on heat pump or dual fuel systems to maintain the setpoint temperature NOTE Emergency Heat mode can only be accessed when heat cool type has been set to Heat pump or Dual Fuel Heat pump This setting can be useful when the heat pump is being serviced or when there is an unexpected problem with it The display will flash the flame icon when the system is in Emergency Heat mode Cool Mode In Cool mode the thermostat uses the cooling system to maintain the setpoint temperature Auto Mode NOTE Auto mode support requires firmware version 1 005 0005 or later In Auto mode the thermostat allows the system to switch between Heat and Cool automatically as needed to maintain the setpoint temperature By default the CHV TSTATRF has been configured with Auto mode disabled meaning it is not available from the thermostat itself or via another interface such as a touchpanel In order to enable Auto mode yo
43. locate the receiving antenna Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help FCC Statement To comply with FCC s RF exposure limits for general population uncontrolled exposure the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter Industry Canada Statement The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met IC 5683A CWD1013 Section 7 1 5 of RSS GEN Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 7 INfiNET Thermostat Crestron CHV TSTATRF Installation NOTE Installers should have a strong working knowledge of HVAC systems Mounting the CVH TSTATRF to the Wall The location of the thermostat can affect its performance and efficiency Install the thermostat away from direct sunlight drafts doorways skylights and windows Als
44. ne has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox For details on uploading and upgrading refer to the SIMPL Windows help file or the Crestron Toolbox help file If a SIMPL Windows program is provided it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 33 INfiNET Thermostat Firmware Crestron CHV TSTATRF Check the Crestron website to find the latest firmware New users may be required to register to obtain access to certain areas of the site including the FTP site Upgrade CHV TSTATRF firmware via Crestron Toolbox e Establish communications with the CHV TSTATRE and display the System Info window e Select Functions Firmware to upgrade the CHV TSTATRE firmware Since the CHV TSTATRF might be asleep there may be a delay of one minute or less before the update starts Program Checks Using Crestron Toolbox display the network device tree Tools Network Device Tree to show all network devices connected to the control system and all infiNET devices that have been acquired by the CHV TSTATRF C2N MNETGW Right click on the CHV TSTATRF C2N MNETGW to display actions that can be performed on the CHV TSTATRF C2N MNETGW 34 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron
45. nfiNET network Verify that the MNET ID for the infiNET device is set to match the MNET ID specified in the SIMPL Windows program If the thermostat is unable to locate its gateway for a period of one hour in order to prevent excess battery usage it will hibernate In this state it will only look for the gateway once every 20 minutes To remedy this press any button on the thermostat It should look for the gateway within 10 seconds Check circuit breaker Check for 24V on C connector Check circuit breaker powering furnace or boiler Recheck wiring connections Check batteries replace if necessary infiNET Thermostat CHV TSTATRF e 35 INfiNET Thermostat CHV TSTATRF Troubleshooting Continued TROUBLE Cannot change setpoint setting System cycles too quickly Room has high temperature variance Wide temperature variance in single setpoint Auto mode Heating Cooling not operating in single setpoint Auto mode Wrong temperature is displayed Heat or cool call occurs but device does not indicate a heat or cool call Can not enter Auto mode Bootloader POSSIBLE CAUSE S The upper or lower temperature limits were reached Anticipator setting is too low Anticipator setting is too high Auto dead band setting is too high 20 minute system toggling lockout Wrong temperature scale A Temperature Offset has been applied Bad location Steal pow
46. nge to the scheduled heat or cool setpoint that occurs while in Hold will be ignored until the unit is taken out of Hold Pressing the MODE and FAN buttons simultaneously will cause the unit to enter Hold if Hold is not yet active and the system mode is Heat Emergency Heat or Cool Pressing the MODE and FAN buttons simultaneously when Hold is active will cause the unit to exit from Hold and recall either the scheduled heat setpoint or scheduled cool setpoint as appropriate to the system mode If the system is in single setpoint Auto mode exiting from Hold will recall the scheduled auto setpoint If the system is in dual setpoint Auto mode upon exiting from Hold the auto cool setpoint becomes the scheduled cool setpoint and the auto heat setpoint becomes the scheduled heat setpoint Pressing the MODE and FAN buttons simultaneously when the system mode is Off will have no effect When Hold is active the unit will continue to adjust the current setpoint when the A or W buttons are pressed The unit will also continue to adjust the current setpoint when the setpoint signal from the control system changes 26 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat When the system mode changes to Heat or Emergency Heat the current setpoint will be set to the scheduled heat setpoint When the system mode changes to Cool the current setpoint will be set to the sche
47. o make sure the thermostat is conveniently located for control access and setup and do not mount on an exterior wall Thermostats should be mounted 60 inches 152 4 cm above the finished floor HVAC industry standard The following tools hardware are required for installation e Standard single gang electrical box mounted horizontally not supplied e Phillips screwdriver not supplied e Two l inch pan head Phillips screws supplied e Two AA batteries supplied Use the following procedure to install the CHV TSTATRF in a standard single gang electrical box refer to illustration on the following page 1 Separate thermostat front plate from back plate you may need to exert force when removing the front plate 2 Turn HVAC system power OFF 3 Feed HVAC wiring from the electrical box through the hole in the center of the back plate so it can be connected to the proper terminals on the CHV TSTATRF after the thermostat is mounted 4 Make sure unit is correctly oriented and place it in the electrical box CAUTION Excess wire that is pinched between the CHV TSTATRE and electrical box could short out Make sure that all excess wire is completely inside the electrical box and not between the box and the CHV TSTATRF NOTE To ensure accurate temperature readings avoid drafts in the back of the unit by plugging the wire hole with insulation 5 Attach the CHV TSTATRE back plate to the electrical box using the supplied two l in
48. on error occurs AUTO indicator Displayed when FAN setting is AUTO If this is not displayed FAN is always ON OFF indicator Displayed when the system mode is Off HOLD indicator Displayed when the HOLD setting is active H C F amp A indicators H Displayed whenever a Heat Call is being made C Displayed whenever a Cool Call is being made F Displayed whenever a Fan Call is being made A Displayed whenever an Aux Heat Call is being made 1 For heat pump and dual fuel systems when you select Emergency Heat mode by pressing and releasing the MODE button when System mode is Heat the display will show EH in place of the ambient temperature for two seconds 2 When the CHV TSTATRF detects a low battery condition approximately one month of battery life remaining the display will alternate Lo in place of the ambient temperature once per second Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 29 INfiNET Thermostat Crestron CHV TSTATRF Programming Software Have a question or comment about Crestron software Answers to frequently asked questions FAQs can be viewed in the Online Help section of the Crestron website To post a question or view questions you have submitted to Crestron s True Blue Support log in at http support crestron com First time users will need to establish a user account Earliest Version Software Requirements for the PC NOTE
49. pan head screws 6 Attach faceplate 7 Insert batteries and attach battery compartment cover 8 Turn HVAC system power ON NOTE Crestron has provided small slots on either side of the battery cover designed to allow a flathead screwdriver to be inserted to assist in removal 8 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Installation view Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 9 INfiNET Thermostat Crestron CHV TSTATRF Wiring the CHV TSTATRF to the HVAC System Make the necessary connections as called out in the illustrations that follow A flat head screwdriver not supplied is required to attach the control wires from the HVAC system Apply power after all connections have been made The illustrations on the following pages show examples for connection to various types of HVAC systems If your system does not match any of the systems described below contact Crestron Technical Support for assistance Connections for the CHV TSTATRF C 24 VAC common terminal supplies remote power to thermostat optional W Heat Switched to RH during a call for heat in heat cool systems or aux heat in heat pump systems O Changeover control Switched to RC during cooling modes B Switched to RC during heating modes
50. perature at which the heat pump or dual fuel heat pump system will run Aux heat operation is locked out when outdoor temperature exceeds the Aux Heat Balance Point Dual fuel systems do not allow both the heat pump and the aux to run at the same time Heat pump systems can allow both the heat pump and aux to run at the same time This sets the ambient temperature threshold to trigger aux heat in addition to the heat pump Most heat systems handle the fan call if required If the system requires the thermostat to control the fan during heat calls set this parameter to Y Indicates the mode in which the thermostat is operating Will automatically be engaged for heat pump or dual fuel heat pump systems If not required it should be disabled to extend battery life infiNET Thermostat CHV TSTATRF e 21 INfiNET Thermostat Setup Mode Parameters Functions Continued PARAMETER DEFAULT FUNCTION CODE VALID VALUES VALUE NOTES Power Source Check Firmware Version infiNET ID MNET ID infiNET RF Channel infINET Sleep Time Start infiNET Acquire Unacquire Gatevvay Continued on folloving page 24V always available 24 or steal power SP Firmware version is displayed in xx yy Zz format can also be displayed 01 and 03 FE 11 26 for fixed channel operation Au for auto or 0 for disabled battery saver Short S or Long L Not started In progr
51. rmware that will become active in the event an upload of the standard firmware fails This lets you perform some basic functions with the goal of getting the CHV TSTATRE back to normal operation 36 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat If the CHV TSTATRF goes into bootloader the large seven segment display will show Ld except when in Setup mode All other LCD segments will be off All button presses will be ignored except for the sequence which enters Setup mode refer to Setup Mode which starts on page 19 From the bootloader Setup mode will support only the following functions e Check Firmware Version rE e infiNET ID id e infiNET RF Channel CH e Start infiNET Acquire AC e Unacquire Gateway UA To restore functionality try cycling power to the CHV TSTATRF If unit remains in bootloader you should resend the latest firmware using Crestron Toolbox NOTE To manually enter bootloader press and hold the MODE button for 10 seconds during unit power up Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website http www crestron com manuals This link will provide a list of product manuals arranged in alphabetical order by model number List of Related Reference Documents DOCUMENT TITLE 2 Series Control Systems Reference Guide C2N MNE
52. s been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling CEC Compliance Statement Part 15 19 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions FCC ID EROCWD1013 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Warning Part 15 21 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures 1 Reorient or re
53. s the functions of the CHV TSTATRF to be controlled from touchpanels keypads wireless remotes and computers to support unlimited flexibility for remote control scheduling and integration with other devices and systems However in the event that communication with the control system is disrupted for any reason the CHV TSTATRF will remain operable to control the HVAC system Easy Installation System design installation and upgrade using infiNET thermostats along with lighting dimmers and other devices could not be easier Since there is no control wiring required the CHV TSTATRE can be installed just like any conventional thermostat Setting up a complete network of infiNET devices is simple utilizing dynamic discovery self install to locate and acquire each RF device automatically Setting the RF ID of each device employs the same convention as Crestron s familiar TSID method The RF ID can also be set manually from the local display Each device is programmable using Crestron SIMPL Windows SystemBuilder or D3 Pro software just like any wired Cresnet device Even firmware updates are performed over the wireless network No further action is required to configure the infiNET network Each device assigned to a common gateway automatically behaves as a repeater for any other device within range approximately 150 feet indoors and additional repeaters may be added if necessary At all times the infiNET gateway monitors each
54. stems NOTE Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers CAIP only New users may be required to register to obtain access to certain areas of the site including the FTP site Physical Description This section provides information on the connections controls and indicators available on your CHV TSTATRF CHV TSTATRF Physical View 4 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF CHV TSTATRF Overall Dimensions Front and Side Views INfINET Thermostat 1 03 in 5 53 in 2 60 cm 14 05 cm E as p _ _ JI 4 50 in 11 43 cm i M CHV TSTATRF Overall Dimensions Rear View 3 27 in 8 30 cm BEBE ia pa PS NON A yy NI Pi N aah ye Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 5 INfiNET Thermostat Crestron CHV TSTATRF CHV TSTATRF Connection View front with cover removed FLI LL LM Lt fFLI LJ Ll E Ss U D O gt
55. that both cools and heats A heat pump system can be either a split system or a packaged system A heat pump can be used in conjunction with a gas oil LP furnace using the furnace instead of electric resistance heat when temperatures fall below about 35 F Operations amp Installation Guide DOC 6490A infiNET Thermostat CHV TSTATRF e 39 INfiNET Thermostat Crestron CHV TSTATRF Humidity The total amount of moisture in air Relative humidity RH is the amount of moisture in air relative to its total capability based upon its temperature dew point Moisture will condense on surfaces that are below this dew point HVAC Heating ventilation and air conditioning Interstage Differential The proportional temperature error 0 5 to 3 0 to trigger the second stage 2 stage only such as the aux heat for a heat pump type system Run Fan in Heat Calls A device setting that activates the fan output during heat W calls For heat pump or dual fuel system types this setting activates the fan during calls for auxiliary heat Setpoint The user selectable temperature you want the system to maintain Time Delay Timer Guards Refers to a safety device or circuit that will not allow restart for three minutes 40 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat Return and Warranty Policies Merchandise Returns Repair Service 1 No m
56. u must enter Setup mode and change the AU setting from to either d dual setpoint or S single setpoint Refer to Setup Mode which starts on page 19 for details Once Auto mode has been enabled you can access it from the CHV TSTATRF controls as follows 1 Press the MODE button until both the flame wy and snowflake ok icons appear in the display This indicates Auto mode is now active 24 e infiNET Thermostat CHV TSTATRF Operations amp Installation Guide DOC 6490A Crestron CHV ISTATRF INfINET Thermostat 2 Use the A and buttons to adjust the setpoint Actual operation will depend on whether you are using single or dual setpoints a In dual setpoint Auto mode the first press of the A or W buttons or second press if the first press simply turned on the backlight will cause either the flame or snowflake Ke icon to flash rapidly This indicates which setpoint will be adjusted by subsequent presses of the A or V buttons To adjust or view the alternate setpoint press the MODE button while the icon is flashing This will cause the alternate icon to flash and now the A and W buttons will adjust that setpoint The flashing icon will time out after five seconds of no button activity b In single setpoint Auto mode use the buttons to adjust the setpoint as usual Dual Setpoint Auto Mode AU d in Setup Mode In dual setpoint Auto mode separate heat and cool setpoints are
57. uired NOTE When the Power Source Po function is set to steal power SP even when an auxiliary power source is available the unit will continue to enter a communications sleep state waking every 30 seconds or one minute based on the infiNET Sleep Time setting to exchange data with the control system Refer to Remote Operation on page 27 for details infiNET Thermostat CHV TSTATRF e 15 INfiNET Thermostat Crestron CHV TSTATRF NOTE The power stealing function may cause problems with some types of HVAC systems While rare the symptom would be a heat or cool call occurring when the thermostat itself does not indicate a heat or cool call If this occurs you should change the power setting to 24 and ensure that you have two AA batteries installed Be aware that this situation will shorten the expected battery life If you have wired the thermostat so that 24 Volts AC will always be present on the C terminal refer to Wiring the CHV TSTATRE to the HVAC System which starts on page 10 you can set the unit to run from this power supply thus eliminating the need for batteries except during initial setup The thermostat will run on battery power if 24 VAC is not present In addition when the unit detects 24 VAC is present it will no longer sleep meaning that it will offer real time communication with the control system When shipped from the factory the CHV TSTATRF will have a steal power setting

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