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HP ProLiant SL270s Gen8 Server User Guide

1. 61 Installing the Trusted Platform Module board nen a haan 61 Retaining the recovery key password an 64 Enabling the Trusted Platform Mod ee ee 65 AEREN NER ERR RR AA A 66 Cabling OVI A adds pd diee 66 FBWC capacitor pack tabling eusics ciere ea FERE Y ee ae 66 A 68 Sewer retinon e 68 Sem r QuiekS pecs aeaee erene rase eE 68 Management 68 68 Intelligent Provisioning 70 HP Insight Remote Support software secesnedtantoencennsneagnaandiensesnctepasbenvaenseeneneeanedavaness 71 Scripting Toolkit es es ee oe ee 72 PIP Service Pack for 72 HP Smart Update Managers ee ena mage pee ena 73 HP ROM Based Setup Utility ose nee MI ND IMP UNDE 73 A en conse a asp nee 74 Aufe conliguralien PCS NENS 74 Boot OPTIONS 74 Configuring Modes seien 75 Re entering the server serial number and product Dane
2. 10 Route the FBWC cable as indicated Left node o Hardware options installation 45 o Right node 11 Attach the FBWC cable to the cache module on the system board or to the controller card 12 Install all components removed from the server 13 Install the server into the chassis Installing the server into the chassis on page 23 14 Power up the server on page 15 Expansion board options Installing an expansion board or FlexibleLOM The server ships with PCle riser boards and expansion slots PCle expansion boards and FlexibleLOMs are supported with an optional riser board 1 Power down the server on page 15 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 15 Hardware options installation 46 4 Remove the hard drive cage 5 Remove all shipping brackets Hardware options installation 47 Loosen screws securing the GPU shelf 6 Remove the GPU shelf A Hardware options installation 48 8 Remove the PCI cage 9 Remove the expansion slot cover from the PCI riser board assembly IMPORTANT If the expansion board ships with an extender bracket remove it from the expansion board before inserting the board into the expansion slot of the PCI riser board assembly 10 Install the expansion board or FlexibleLOM into the slot until it seats firmly 11 Conne
3. 23 Installing the server into the chassis ae aed Pr nein 23 Powering up the chasis 25 MES gt MU ESL ENSE ee 25 Powering on and selecting boot options nn ek 25 Installing the systemi sofware nee ae A 26 Registering Mies 26 Hardware ophons eee 27 A e A 27 Processor 0 27 Memory 31 algun uc TH 31 Memory subsystem architecture sssssssssee eene nennen nene eene nennen eter nennen eee 32 Single dual and quad rank DIMMS eesssssseseeeneeem nemen 32 DIMM identification ierra apr HER EHE einher 33 Contents 3 Memory conquista 33 General DIMM slot population guidelines oooooccinonccnonoccoooncconnnccononocnnn 35 lEIMM PP E 36 Hot plug hard drive guidelines nennen ae 37 Removing the hard drive blanke asien 38 Installing a hot plug SAS hard drive anschaue ae in as ea 38 Cool e Eee uu ELLE 39 Installing the cache madule nee ea 40 Installing the FBWC capacitor pack ae aha 42 EN 46 Installing an expansion board or Flexiblel DM ne 46 Installing a PCI riser board ass blanca een 50 Redundant hot plug power supply nee ea 52 Installing the SFF Smart Array enablement option sss eene 54 Connecting the SUV cable ma ast ee 60 HP Trusted Platform Module
4. g e iS D oo L T L Em llo o o 0000 Right node Tl E le e o Component identification 13 Drive LED definitions Sens oi Solid blue The drive is being identified by a host application E Flashing blue The drive carrier firmware is being updated or requires an update Of drive No drive activity EE not remove LEN white Do not remove drive Removing drive causes one more of the logical drives to fail Of the drive does not cause a logical drive to fail L N on drive is a member of one or more logical drives green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Pf Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed o de S The drive is not configured by a RAID controller Component identification 14 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs IMPORTANT When the server is in s
5. 84 o Toi TIS 84 MNase cases vee een sian ns hates aid en E E peek tos A 84 Canadian notice Avis 84 European Union regulatory 85 Disposal of waste equipment by users in private households in the European 85 86 86 NOICE HR EHE 86 HIIS A PP nn 87 Vietnam compliance marking notice nr sio 87 Ukraine TIT sessin siso A 87 COMBINES A 87 Battery replacement 88 Taiwan battery recycling notice nee 88 Power cord statement for Japan eee eene enne nennen nete eene ener rennen nre nenne ens 88 Acoustics statement for Germany Ger uschemission 89 ee NE TEE TE TEE E TT IE T TT 90 Preventing electrostatic discharge une een 90 Grounding methods to prevent electrostatic discharge eee 90 DONNE A 91 Environmental specifications ccccccccccescesseceeceseceeeecseceeeeceseeeccseeeeseseeeeeecesseeeecesseeesessaeeesessneeeecnseeeeesas 91 Server specifications RRRRRRRRREEEMEEEMMEEMEMMM
6. F Remove the hard drive cage Hardware options installation 40 Remove all shipping brackets 5 Loosen screws securing the GPU shelf 6 Hardware options installation 41 7 Remove the GPU shelf 8 Install the cache module in the SAS cache module connector on the system board For connector locations see System board components on page 9 e A 9 Install all components removed from the server 10 Install the server into the chassis Installing the server into the chassis on page 23 11 Power up the server on page 15 Installing the FBWC capacitor pack A WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD Hardware options installation 42 Back up all data on the server Power down the server on page 15 Disconnect all peripheral cables from the server Remove the server from the chassis on page 15 Remove the hard drive cage 6 Remove all shipping brackets Hardware options installation 43 Loosen screws securing the GPU shelf Ta Remove the GPU shelf 8 Hardware options installation 44 Install the FBWC module into the holder mounted in the server tray 9
7. UES 57 HH 174 SECS Fas CS ASSO AG 712 Sot HEE HP MHA SAA FE EA Al CSR HSS A850 BSA HPE AS FES H ASH ZUA ASAE anx USS SUC CR PSUS E 5927 916468 2A AZ APSO ALS ALT 0 539 1418 238 82 0 4H 401 CH St BSH X AAH APEL DAUZ MER APSO BH 0 FESS IAH SE Sel Asses SLICE SERRE APS Att HPO 0 260 WAS 23 87 ASAE TALS A aol ser LS MAA 5301 uper 7 HIS 80 S auc a gs HP SER 17 de Felt 2595 AAE SAAS 17 99 SU MHA Sol TSS VASES 91 UAUC 0819 sS Illustrated Parts Catalogo HA S O 2SUCt CSR FSS Ma SHS AIA 240 oH Sota SS SAA HHO ASore gt Hy SO 0794849 AeA 240 ASstE 89 2 Hgo SASHES LALR SU Es ANZ 258 T5 Wes HP 7S AS MES HASSAN e Er SSS 3 AAU erst sas HPS sp A 043 CSR Wal 52 Sal HSE ASO BHO Ses FHS HPS Hosp SLE ABE 2 use SAA 598 01 HPS ago SYS SSS ASE XS MeO SO ASA ESHO SLC Ago Brey st Sas Ye 5 HPI wall 50 HSS STS 17 As 2 BO HP 25 9 088 SSAA B sp 23810 3124 4 x 227801 di c ALM St 0432 7012 A SAA SISAL 50 119 9 2 epo HAS Y Apo E http www hp com go selfrepaiNS HEZA S Support and other resources 99 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADM Advanced
8. Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 69 The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuou
9. 2 3 4 10 11 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Produd ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Software and configuration utilities 75 Utilities and features Array Configuration Utility ACU is a utility with the following features e Runs as a local application or remote service accessed through the HP System Management Homepage e Supports online array capacity expansion logical drive extension assignment of online spa
10. System configuration is locked Off Power on password is enabled On Power on password is disabled Off No function On ROM reads system configuration as invalid To access redundant ROM set 1 S5 and 56 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur NMI jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating reliability problems such as hangs or crashes in OSs device drivers and applications Many crashes can freeze a system requiring you to do a hard reset Resetting the system erases any information that would support root cause analysis Systems running Microsoft Windows experience a blue screen trap when the OS crashes When this happens Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper The NMI event enables a hung system to become responsive again Component identification 11 Device numbers e 1 Hard drive 1 Hard drive 6 Hard drive 8 Component identification 12 GPU numbering Left node
11. si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other
12. single and dual rank 32 drive LEDs 14 drivers 78 drives 14 E electrical grounding requirements 21 electrostatic discharge 90 environmental requirements 19 21 91 Erase Utility 68 71 European Union notice 85 expansion blade installing 46 expansion board 46 F FBWC capacitor cabling 66 FBWC capacitor pack 42 features 6 76 Federal Communications Commission FCC notice 83 84 G grounding methods 90 grounding requirements 21 H hard drive blanks 38 hard drive LEDs 14 hard drives determining status of 14 hard drives installing 27 37 hardware options 27 hardware options installation 27 health driver 77 hot plug power supply 52 HP Insight Diagnostics 70 71 HP Smart memory 31 identification number 83 Index 105 iLO Integrated Lights Out 68 69 70 IML Integrated Management Log 68 70 Insight Diagnostics 70 71 78 installation services 19 installation server options 27 installing hardware 27 Integrated Lights Out iLO 68 Integrated Management Log IML 70 J Japanese notice 86 K Korean notices 86 L laser devices 87 LEDs 6 8 14 LEDs drive 14 LEDs hard drive 14 LEDs power supply 8 LEDs SAS hard drive 14 LEDs troubleshooting 81 M memory 32 33 34 memory subsystem architecture 32 memory Advanced ECC 34 75 memory configuration requirements 34 36 memory configuring 34 35 memory online spare 34 75 N NMI jumper 11 O online spare memory
13. 34 75 operating systems 79 operations 15 optimum environment 19 Option ROM Configuration for Arrays ORCA 68 77 options installation 27 37 46 ORCA Option ROM Configuration for Arrays 68 77 P PCI expansion slots 15 46 phone numbers 92 population guidelines Advanced ECC 35 power cord 88 power distribution unit PDU 21 Power On button 15 25 power requirements 91 power supply 91 power supply LEDs 8 powering down 15 powering up 15 25 74 preparation procedures 15 problem diagnosis 81 processor option 27 R rack installation 19 21 rack mounting hardware 22 rack resources 19 rack warnings 21 RBSU ROM Based Setup Utility 73 74 75 RBSU configuration 74 rear panel components 8 rear panel LEDs 8 redundant power supply 52 redundant ROM 78 registering the server 26 regulatory compliance notices 83 85 required information 92 requirements airflow 20 requirements power 21 91 requirements space 20 requirements temperature 20 ROM redundancy 78 ROM Based Setup Utility RBSU 65 68 73 ROMPag utility 68 77 78 S safety considerations 21 78 safety information 78 scripted installation 72 serial number 75 series number 83 server features and options 27 shipping carton contents 22 software 79 space requirements 20 specifications 68 91 Index 106 static electricity 90 support 92 supported operating systems 79 system battery 82 system board battery 88 system boa
14. CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If applicable 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 85 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling
15. all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Reset all settings erases all drives and RBSU e Reset all disks erases all drives e Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure Software and configuration utilities 71 maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notificati
16. all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails 1 Insert the system tray into the chassis Setup 23 2 Rotate the tray handle to lock 3 Connect peripheral devices to the server oi ela Rs fol hal Te 5 lm 000000000 000000000 tem Description O 6 Hot plug hard drive 6 Hot plug hard drive 7 Hot plug hard drive 8 Option bay 2 FlexibleLOM Option bay 1 PCI riser board iLO 4 network port Setup 24 mm pese Not shown A WARNING reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 4 Connect the power cords to the power supplies 5 Connect the power cord to the AC power source N WARNING reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power c
17. as LRDIMM RDIMM or UDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds e Single rank and dual rank PC3 12800 DDR 1600 DIMMs operating at 1600 1333 and 1066 MHz e Single rank and dual rank PC3 10600 DDR 1333 DIMMs operating at 1333 and 1066 MHz Quad rank PC3 10600 DDR 1333 LRDIMMs operating at 1333 and 1066 MHz Depending on the processor model the number of DIMMs installed and whether LRDIMMs UDIMMs or RDIMMs are installed the memory clock speed might be reduced to 1333 1066 or 800 MHz For more information on the effect of DIMM slot population see General DIMM slot population guidelines on page Jo HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Hardware options installation 31 Certain performance features are unique with HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V this Gen8 server supports DDR3 1333 RDIMM at 1 35V This dif
18. hp com support Proliant EMG v1 jp Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 81 System battery If the server no longer automatically displays the correct date and time you might have to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years A WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component Power down the server on page 15 Disconnect all peripheral cables from the server Remove the server from the chassis on page 15 If installed remove the PCI riser board assembly Locate the battery on the system board System board components on page 9 oS De EM IMP Remove the battery IMPORTANT Replacing the system board battery resets system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about batter
19. identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 103 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 104 Index A ACU Array Configuration Utility 68 76 Advanced ECC memory 34 35 75 airflow requirements 19 20 Array Configuration Utility ACU 76 ASR Automatic Server Recovery 77 authorized reseller 92 auto configuration process 74 Automatic Server Recovery ASR 77 batteries replacing 88 battery 82 88 BIOS upgrade 68 77 boot options 25 74 BSMI notice 86 buttons 6 8 C cables 66 84 cabling 60 66 Canadian notices 84 Care Pack 19 80 Change Control 80 components 6 components identification 6 8 9 components system board 9 11 configuration of system 25 68 connectors 6 contacting HP 92 D Declaration of Conformity 84 default settings 34 diagnosing problems 81 diagnostic tools 68 70 77 diagnostics utility 70 DIMM installation guidelines 35 DIMM population guidelines 35 DIMM slots 35 DIMMs 32 DIMMs dual rank 32 DIMMs quad rank 32 DIMMs
20. information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une piece CSR HP vous l envoie directement Il existe deux cat gories de pieces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pieces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identif
21. of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese TOA 27 APY TIE LEB KOAX BHA FEV COMBI C COREL SE CHEATS x EZEWELTWEFTI DRERIV ACT EV av ee kHanae sd vr ZEITIENDUET ELORRI HRV LT FAV VCCI B VCCI Z SEV Cv ZR RAIS KRORICCIEBE AV COMBI CT COREA ZERE CERTA E EHEZ TILEN ET OBRA IRE EIER T ALIBREUHZIEBHVIET VCCI A BSMI notice REBBYSEIARESU TEEN TRE SIS RA HE gt LER Korean notice Class A equipment 0 IIE IPBAHLS ANIME SES st 7270194 SHOWA EE ASAE 01 SS FASHA Wem 218 9219 AS 2121 354220 AAA AFgoF AS SACS SIC Regulatory compliance notices 86 Class B equipment 298552 St ILM a AS SACS oH LE ARONA At 0 WIE ARERR OWS YESA 801 Chinese notice Class A equipment 8 A RP th EEA A m RRMA THK ERF REZA FFARR ERE RATE Vietnam complian
22. options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Software and configuration utilities 74 Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1
23. or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data e When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity e liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Hardware options installation 61 ZN WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Power down the server on page 15 Disconnect all peripheral cables from the server Remove the server from the chassis on page 15 p oe cere Remove the hard drive cage 5 Remove all shipping brackets Hardware options installation 62 6 Loosen screws securing the GPU
24. shelf A AN CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 63 8 Install the TPM board Press down on the connector to seat the board System board components on page 9 9 Install the TPM security rivet by pressing the rivet firmly into the system board le lt 10 Install all components removed from the server 11 Install the server into the chassis Installing the server into the chassis on page 23 12 Power up the server on page 15 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Hardware options installation 64 e Always store copies of the recovery key password away from the server e Do not save the recovery key password on the
25. system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 70 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 72 Erase Utility CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases
26. system current Drivers L IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and configuration utilities 78 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 72 from the HP website http www h
27. your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software f the problem is identified as hardware HP will resolve as per service level commitments If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes HP will contact the third party vendor and create a problem incident on the your behalf HP Proactive Care For customers running business critical environments where down time is not an option then HP Proactive Care helps to deliver high levels of application availability Key to these service options is the delivery of proactive service management offers to help you avoid the causes of down time If a problems arises than HP offers advanced technical response from critical system support specialist for fast problem identification and resolution HP Support Center All service options include HP Support Center delivering information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see the HP website http www hp com services proliant or the HP website for the HP BladeSystem http www hp com services bladesystem Change control and proactive notification HP offers Change Contr
28. 75 Ae ana 76 Array Configuration Utility nase eek ee 76 Option ROM Configuration for Arrays su eu 77 e viuo 77 Server ceo 77 05 0 C 77 Redundant ROM support a PERS NO M AR ene PAM Na ee 78 Keeping eee da eei desi adn Pared Sa 78 blc m EI 78 Software and firmware C SCR 79 Vers on coniro SO ee 79 HP Operating Systems and Virtualization Software Support for ProLiant 79 HP Technology Service Portfolio E eee 80 Change control and proactive notification sense Qu aetna ee eens 80 Contents 4 nn 81 Troubleshooting 81 A ee reer me EM MU EE 82 compliance A A AA 83 Regulatory compliance identification numbers sss nee 83 Federal Communications Commission notice eene nennen 83 FCC rating Mer TRETEN ENS 83 FCC Notice Class A Equipment eene eene nennen entren ener enne 83 FCC Notice Class B Equipment ccccccccccseseccecseseeceesenseecesseseeeeceseeeecseeeeeesseeeeeecsseeeesesieeeesenaees 83 Declaration of conformity for products marked with the FCC logo United States
29. 89 EAI SRERSELUAHRABSMCMRENET ER EEBOHBAIEC NA COMREMERCCRATT UEBEIOLT LE SERIAS MER ERAN SBA SEE EANSOWBAICSU TS ERIBLCUM EE CC E CREER LA ERC BONA THY EA MRORMEMMT HEHHE RFD Ek SSRMER AE RS CHS SAM TIE CSRERESERHI IBCEOI SEEUET Kt MIO TUE CLICKY RB 451 383 E bu REGE DUET Y H HEBR E t BOLT CHRIS KN ALES ARO CSRBR EHARA ENDE MMA EHIE Ed 521638 HEMER GREIZSESELAA CHEER EHPI EGE CI SU RMR EE BUG ORABICMERME t bIANT ESU RMR EGER LEIBA HPD SAAR AMMRENET HPA CUE E SAL RAT 5tE St oS AITES HP ante thit S amp P CSR ABE DUDA EIE RY e 58 3 SA DG MAT IB 8 att MARAE GX HP ARS HERR ARS AEA TER LGR CSR REER HP Rik ET BIR APA CSR ABH AREA EX EPIA TENER REIR HP SRIRAM MERA ARR tN EPIA RA TREN MESE RA EPR ATRAER Fit MRE EX HP ABR DIARREA 1 977 ERRE EW HP RI RENE A REA RE HP BB ERDIRTETERCEIE PB THEME ERRA SE AAR RERFERHFER ER PICA E CSR PTA EA MAFERARARA NBER ARTESANA WES ARO ARIZ CREMA BARE RARE HEARKRA 5B Bik A t UC AEEA CSR ABA AISA R BB SS A MRK GI
30. Data Mirroring AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate FBWC flash backed write cache GPU graphics processing unit Acronyms and abbreviations 100 HDD hard drive HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log LFF large form factor LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCle peripheral component interconnect express PCI X peripheral component interconnect extended POST Power On Self Test Acronyms and abbreviations 101 RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SDDC Single Device Data Correction SFF small form factor SIM Systems Insight Manager SLAPM SL Advanced Power Manager SPP HP Service Pack for ProLiant SUV serial USB video TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module Acronyms and abbreviations 102 UID unit
31. HP ProLiant 512705 Gen8 Server User Guide Abstract This document provides detailed instructions to configure and use the HP ProLiant SL270s Gen8 Server Part Number 666300 001 August 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents ee A 6 Front panel components cccccceesessceceeceseeeeseeseceeeeeseseeeeesseeeeeceseeeeseeseseeeceesaeeeecssaeeesessaseeeesssseeesessaeeseessaaes 6 Front panel LEDs and buttons odi aee deserere Per eee ed Ree Tocem RAI Pega Se exeo bee ae vsus 7 Rear panel components nennen rennen ener esee EA ne eee nn eene 8 Rear panel LEDs teer rete et e ER Corea rede ec ee de deze RE ege qo anne 8 System board eomponenfts eir nahen en E Pe ua ERE ena deve Elea M ee 9 DIMM slot locations NM coce
32. MMMMMMMMMMMMMM 9 Hot plug power supply calculations sssse eene eme en emere nennen 91 A A A 922 Belore you coniact FP ae di e d d nua 92 A MEUM NN QUEE 92 Customer Self Repair au nnd na cede v vet dines Re ERR dee a eva Era ew diee 92 Few pie sole i 100 DCN ee 104 uoa 105 Contents 5 Component identification Front panel components Not shown old o Mem NI s C mf 12 IM H5 De Component identification 6 Front panel LEDs and buttons BRESAR iLO 4 network speed LED iLO 4 network activity LED NIC 2 activity LED NIC 2 speed LED NIC 1 iLO 4 activity LED NIC 1 iLO 4 speed LED Power On Standby button and system power LED Health LED UID LED button Green LAN connection using a GbE link Amber LAN connection using a 10 Mbps 100 Mbps link Off No LAN connection exists Flashing green Network data activity exists Off No network data activity exists or no network connection exists Flashing green Network data activity exists Off No network data activity exists or no network connection exists Green LAN connection using a GbE link Amber LAN connection using a 10 Mbps 100 Mbps link Off No LAN connecti
33. Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro agq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 92 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this serv
34. S A GER EH 5 SLA HALLA ETE DEBT Aint AAA ICRI MIRAR A HP ARES EKER EA BITER HP HREM AKAMA RA RISB AHP SAB THEMES BSBA SREGRA SRAM Wa HP http www hp com go selfrepair Support and other resources 98 T ETS 1 CSR BAL MD MEAS Wh BRS RS SER BA AOSHI RIERTE ESRB HP EX HP RSE AEB RAS T EHER CSR RTR All HP HERA ALS HAGE TER gt CSR SHAT AAA RA EPT AE AEREAS HP EREE gt HP HS fas FUE ARIS AT AB AY HH PE FR RSS Bh ALAS HN EPT NE RIBUS BE SHAE ATRAE gt MA gt 20 HP ABER RAIN HIM gt HP ECESECH PUR RI TRAS o HP OREA DARIA Hm SRS ft EB SP META Ga BIVENS BR Scat Ata CSR BAHASA EMA TORT BAR AFA RU RTRERS RMB TAE C HP RHE gt RABIA A RHE ARALAR HEBEN CSR ADA KAMA PE SRR SARE CARA 5 ALFR HERRN THE HP FRIDA AROS FR B DHL BO A RAR ASC AB RARA DA gt HP AIRES FEUER AA SHE THER HP HS PATA Be A EEE RRE HPA ARAMA ASRS SAAR 2555402575 SH 8 th http www hp com go selfrepair Az 2 HP ASS Fe AHS HAB 20 MA OS 8848
35. TION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Hardware options installation 29 Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 11 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket CAUTION Heatsink retaining screws should be tightened diagonally opposite pairs in an X pattern Hardware options installation 30 13 Install the heatsink 14 Install the air baffle 15 Install the server into the chassis 16 Power up the server Memory options 14 IMPORTANT This server does support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs RDIMMs or UDIMMs All three types are referred to as DIMMs when the information applies to all three types When specified
36. a parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f
37. al geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a peca defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informag es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Support and other resources 97 EXA LRM ARONA ONDI HI SOMES SHE CSR HAUS BORIC EHP HPT IEHPIERERSEAUBIE AHR Lt HIITONRERE SERIAL COH ied CORBIN FO Y HEY 3 ERR TO 183
38. an survive the complete failure of two DRAM devices DDDC Running in independent mode the server can only survive the complete failure of a single DRAM device SDDC Maximum capacity DIMM type DIMM rank One processor Two processors RDIMM Single rank 64GB 128 GB UDIMM Single rank 32 GB 64 GB ETE Usos For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Maximum memory configurations The server supports a maximum of 256 GB of memory with one processor 8 x 32 GB or 512 GB of memory with two processors 16 x 32 GB Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of u
39. assis Installing the server into the chassis on page 23 10 Power up the server on page 15 If you are installing DIMMs in online spare mirrored or lock step configuration configure this mode in RBSU HP ROM Based Setup Utility on page 73 For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations Hot plug hard drive guidelines When adding hard drives to the server observe the following general guidelines e system automatically sets all device numbers e If only one hard drive is used install it in the bay with the lowest device number e Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array A WARNING To reduce the risk of injury from electric shock do not remove more than one drive carrier at a time Hardware options installation 37 Removing the hard drive blank Remove the component as indicated Installing a hot plug SAS hard drive 1 Remove the drive blank 2 Prepare the drive Hardware options installation 38 3 Install the drive 4 Determine the status of the drive from the drive LED definitions on page 14 Controller options The server ships with HP Smart Array P220i Controller For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP webs
40. aximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 20 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from da
41. bel indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not
42. ce marking notice This marking is for applicable products only o 8 a i Ukraine notice 2008 Ne 1057 Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 Regulatory compliance notices 87 N WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposu
43. che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con un
44. components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper frontto back airflow and cooling AN CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors If the 42U rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The m
45. ct all internal or external cabling to the installed board 12 Install all components removed from the server 13 Install the server into the chassis Installing the server into the chassis on page 23 14 Power up the server on page 15 Hardware options installation 49 Installing a PCI riser board assembly Power down the server on page 15 Disconnect all peripheral cables from the server Remove the server from the chassis on page 15 Bop Remove the hard drive cage 5 Remove all shipping brackets Hardware options installation 50 Loosen screws securing the GPU shelf 6 Remove the GPU shelf A Hardware options installation 51 8 Remove the PCI cage 9 Install the riser card into the PCI cage 10 If necessary install the expansion boards Installing an expansion board or FlexibleLOM on page 46 27 IMPORTANT The server does not power up if the PCI riser board assembly is not seated properly 11 Connect all internal cabling to the expansion boards 12 Install all components removed from the server 13 Install the server into the chassis Installing the server into the chassis on page 23 14 Power up the server on page 15 Redundant hot plug power supply option Hardware options installation 52 AN CAUTION All power supplies installed in the server must have the same output power capacity Verify that all power supplies have the same part number and label c
46. e ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Software and configuration utilities 77 Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the
47. e Guide on the HP website http www hp com support CASAC_RG_en ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disabl
48. e a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level 3 4 5 or 6 3 4 5 or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot
49. e components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage Software and configuration utilities 72 SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent and flexible firmware and software deployment This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features e Enables GUI and a command line scriptable interface e Provides scriptable command line deployment e Requires no agent for remote installations e Enables dependency checking which ensures appropriate install order and dependency checking between components e Deploys software and firmware on Windows and Linux operating systems e Performs local or remote one to man
50. e sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Rack warnings Setup 21 N WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason ZN WARNING reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of t
51. eclaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 84 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Voltage Directive 2006 95 EC e Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable
52. edures HP Trusted Platform Module option Use these instructions to install and enable a TPM a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 64 3 Enabling the Trusted Platform Module on page 65 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 73 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines e not remove an installed TPM Once installed the TPM becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features e When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks
53. encrypted hard drive Enabling the Trusted Platform Module When prompted during the startup sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Ese key to exit the current menu or press the F10 key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation ee ae to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings pe I m For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website hitp www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 65 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website hitp www hp com products ser
54. ent of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system Software and configuration utilities 68 iLO 4 enables and manages the Active Health System on page 69 and also features Agentless Management All key internal subsystems are monitored by iLO 4 SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed Using iLO 4 you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared 4 Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Havetrue Agentless Management with SNMP alerts from iLO 4 regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO 4 interface For more information about iLO 4 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 4 documentation on the Documentation CD or on the HP website http www hp com go ilo docs
55. er 1 000 ft to 3 048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Specification Value Height 16 82 cm 6 62 in Depth 81 91 cm 32 25 in Width 22 08 cm 8 69 in Weight maximum two 21 32 kg 47 00 Ib processors eight hard drives Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website hitp h30099 www3 hp com configurator Specifications 91 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectID c 02843807 Technical support registration number if applicable Product serial number
56. erver setup providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features For more information on Intelligent Provisioning software see the HP website hitp www hp com go ilo For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation Software and configuration utilities 70 HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning HP Insight Diagnostics Online Edition is a web based application that captures
57. ference equates to up to 20 less power at the DIMM level with no performance penalty Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports two DIMM slots as shown in the following table Channel I For the location of the slot numbers see DIMM slot locations This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables the Lockstep memory mode DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the e
58. ght Remote Support from the menu on the right The HP Insight Remote Support software release notes detail the specific prerequisites supported hardware and associated operating systems For more information e the HP Insight Remote Support Standard Release Notes on the HP website http www hp com go insightremotestandard docs e the HP Insight Remote Support Advanced Release Notes on the HP website http www hp com go insightremoteadvanced docs Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system softwar
59. he rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord e Printed setup documentation Documentation CD and software products e Rack mounting hardware kit and documentation In addition to these supplied items you might need e T 10 T 15 Torx screwdriver e Hardware options e Operating system or application software Installing the chassis The chassis can be installed either in a rack or rack free environment For rack installations install the rack rails and then install the chassis and other components For more information see the HP ProLiant s6500 Chassis Setup and Installation Guide Quick Deploy Rail System Installation Instructions that ship with the rack hardware kit and applicable installation instructions Installing options Install any hardware options before initializing the server For options installation information see the documentation that ships with the option For server specific information see the server user guide on the HP website http www hp com Setup 22 Installing components Z WARNING The server is
60. he server Remove the server from the chassis on page 15 Remove the hard drive cage Operations 16 Remove all shipping brackets 5 Loosen screws securing the GPU shelf 6 Operations 17 Remove the GPU shelf 7 on page 15 Remove the processor air Remove the server from the chassis Remove the air baffle baffle on page 16 8 S N NS IS O AS U N To replace the component reverse the removal procedure 18 Operations Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o 6 Hour Callto Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day e Software support o Microsoft o Linux o ProLiant Essentials HP SIM and RDP o VMWare e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation se
61. i es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 93 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti
62. ice e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more
63. ice Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pegas com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposic o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 96 Opcional Pecas cujo reparo feito pelo cliente opcional Essas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVAC O Algumas pecas da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pecas ilustrado Conforme a disponibilidade e o loc
64. ing the controller default settings see the documentation on the Documentation CD For more information on automatic configuration see the HP ROM Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library http www hp com go ilomgmtengine docs Installing the system software To install an operating system on a single server using Intelligent Provisioning 1 2 3 4 5 6 If needed access Intelligent Provisioning by rebooting the server and pressing F10 In the application complete step 1 Set Intelligent Provisioning preferences From the Home screen click Perform Maintenance and then click Firmware Update Ensure the latest drivers are available for installation Select Intelligent Provisioning Software from the list of firmware and click Update If the check box is not selected the latest drivers are already installed From the Home screen click Configure and Install Follow the on screen prompts to finish the installation To update your drivers and system software Intelligent Provisioning automatically integrates optimized ProLiant server support software from the HP SPP SPP is the installation package for operating system specific bundles of ProLiant optimized drivers utilities management agents and system firmware For more information on using SPP see the HP Service Pack for ProLiant User Guide on the Documentation CD or the SPP Information Library http www h
65. installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 83 radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmtul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC d
66. ite http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support The server supports FBWC FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION Afte
67. kspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that Hardware options installation 33 is degrading This configuration enables DIMMs that have a higher probability of receiving an uncorrectable memory error resulting in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 73 The server also can operate in independent channel mode or combined channel mode lockstep When running in lockstep mode you gain reliability in one of two ways e Ifrunning with UDIMMs built with x8 DRAM devices the system can survive a complete DRAM failure SDDC In independent channel mode this failure would be an uncorrectable error e Ifrunning with RDIMM built with x4 DRAM devices the system c
68. mage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits e not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating e not use common power outlet strips for this equipment Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must b
69. mory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 35 e DIMM configuration on all channels of a processor must be identical e n multi processor configurations each processor must have a valid Lockstep Memory configuration e n multi processor configurations each processor may have a different valid Lockstep Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order e RDIMM Sequentially in alphabetical order A through e Sequentially in alphabetical order A through e UDIMM A through sequentially in alphabetical order After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Installing a DIMM CAUTION To avoid damage to the hard drives memory and other system components the air baffle and drive blanks must be installed when the server is powered up 1 Power down the server on page 15 Remove the server from the chassis on page 15 If installed remove the FBWC capacitor pack Installing the FBWC capacitor pack on page 42 Remove the processor air baffle Open the DIMM slot latches Ie deb Hardware options installation 36 6 Install the DIMM Install the processor air baffle If removed install the FBWC capacitor pack Install the server into the ch
70. ncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory Hardware options installation 34 contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers General DIMM slot population guidelines Observe the following guidelines for all AMP modes Install DIMMs only if the corresponding processor is installed When two processors are installed balance the DIMMs across the two processors White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 D Do not mix RDIMMs UDIMMs or LRDIMMs When one processor is installed install DIMMs in sequential alphabe
71. ol and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 80 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_TSG_v1_en French http www hp com support ProLiant_TSG_v1_fr Spanish http www hp com support ProLiant_TSG_v1_sp German http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP Proliant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant EMG v1 gr Japanese http www
72. olor The system becomes unstable and may shut down when it detects mismatched power supplies label color Ouput Orange 750 2008 White 1 200W 48Vdc CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Unfasten the cable management solution to access the power supply bays 2 Remove the power supply blank 3 Remove the protective cover from the connector pins on the power supply Hardware options installation 53 ZN WARNING reduce the risk of electric shock or damage to the equipment do not connect power cord to the power supply until the power supply is installed 4 Install the redundant power supply into the bay until it clicks Connect the power cord to the power supply 6 the strain relief clip from the server hardware kit to secure the power cord Route the power cord through the cable management solution Connect the power cord to the power source Be sure that the power supply LED is green Installing the 8X SFF Smart Array enablement option 1 Power down the server on page 15 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 15 Hardware options installation 54 4 Remove the hard drive cage 5 Remove all shipping brackets Hardware options installation 55 Loo
73. on exists Flashing green Network data activity exists Off No network data activity exists or no network connection exists Green LAN connection using a GbE link Amber LAN connection using a 10 Mbps 100 Mbps link Off No LAN connection exists Green System on Amber System shut down but power still applied Off Power cord is not attached or power supply has failed Green Normal Flashing amber System degraded Flashing red System critical Blue Activated Flashing blue System is being remotely managed Off Deactivated Component identification 7 Rear panel components The server has four power supplies eight fans and a single SLAPM interface located on the rear panel of the chassis CAC _ SLAPM interface m 1 Fan 8 16 power LED Off Normal Amber Fan has failed 2 Fan 7 15 power LED Off Normal Amber Fan has failed UID LED button Blue Activated Component identification 8 eem 1 Flashing blue System is being remotely managed Off Deactivated Bm 4 12 power LED Normal Amber Fan has failed hail 3 11 power LED Off Normal Amber Fan has failed Fan 1 9 power LED Off Normal Amber Fan has failed 7 Fan 2 10 power LED Off Normal Amber Fan has failed Power supply 1 power LED Green Normal Off No AC power Power supply 2 power LED Green Normal Off No AC power Power supply 3 po
74. ons to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced For customers with mid size to large environments with over 500 devices who require HP Proactive Services or customers currently using HP Operations Manager or SAP Solution Manager to manage their environment HP recommends installing the latest HP Insight Remote Support Advanced software This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insi
75. ord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Powering up the chassis Connect the AC or DC power cables depending on the power configuration When the circuit breakers are powered the chassis and HP Proliant SL Advanced Power Manager have power By default each installed component also powers up Examine the HP Proliant SL Advanced Power Manager for any errors which may prevent installed components from powering up Configuring the chassis For further information on setting up and configuring your system see the HP Proliant s6500 Chassis Quick Setup Instructions and the HP ProLiant s6500 Chassis Setup and Installation Guide Powering on and selecting boot options 1 Connect the Ethernet cable and press the Power On Standby button 2 During the initial boot o modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language o If you do not need to modify the server configuration and are ready to install the system software press F10 to access Intelligent Provisioning Setup 25 NOTE If an HP Smart Array controller has been added or is embedded in the system the controller defaults to a RAID configuration based on the size and number of hard drives installed For more information on modify
76. p com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e VCRM manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Software and configuration utilities 79 HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions designed to meet the support needs of the most business and IT environments Foundation Care services deliver scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for
77. p com go spp documentation The Smart Update Firmware DVD ISO image is also available at the download tab on the HP website http www hp com go foundation Registering the server To register the server refer to the HP Registration website hitp register hp com Setup 26 allow the drives and the properly ground the server before 7 27 Hardware options installation lon read the installation instructions for all the hardware options and installat N NR NN N N N NN N U N SS IONS Hardware opt Introduction If more than one option is being installed identify similar steps to streamline the installation process N WARNING reduce the risk of personal injury from hot surfaces internal system components to cool before touching them CAUTION To prevent damage to electrical components A beginning any installation procedure Improper grounding can cause electrostatic discharge Processor option Update the system ROM 1 Locate and download the latest ROM version from the HP website hitp www hp com support Follow the instructions on the website to update the system ROM 2 Power down the server on page 15 3 Remove the server from the chassis on page 15 4 Place the server on a flat level work surface Remove any necessary components to obtain access to the system board For procedures to remove server components see the main
78. pport information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website hitp www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Software and configuration utilities 76 Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC UG ProLiantServers en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Referenc
79. r 10 System maintenance switch eene eene nennen nnn e enne nens 11 NIME t 11 Device numbers visos adi O aaa iR ENN 12 GPU Numbering 13 Drive LEDS AAA A ada 14 OI rica AA O T 13 Power up MI M U m 15 Power down the server AAA 15 Remove the server from the chassis cisasssscesasseraissssaanncarssvenseanessobsassidbabasssnsvisasiacaiadnayraabeseneniseadehsatiosbnaasa 15 Remove the processor Gir baffle sse nennen nennen 16 DON S A MM ee T 19 Optional installation services cccccccccesecceseeseceeecessseeeccseeeeceseeeeeecssseeeeesaeeeeecsseeeesseseeeeesssseeeesseseeeesseaeees 19 Rack planning 19 Optimum 19 Space and airflow 20 Temperature TEQUIFEMENTS 52 35 een here een 20 Power A aeneo qid dune eere dad ne nee nenne eher oe 21 Electrical grounding requirements nee toda noon REVENU dne 21 Rack Warn de PP 21 Contents of the server shipping e nase 22 istallng ke ches u Eee 22 Installing O 22 Installing
80. r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 94 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ck
81. r the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached Hardware options installation 39 IMPORTANT battery pack might have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache module functions properly but without the performance advantage of the battery pack NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Installing the cache module AN CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Power down the server on page 15 Disconnect all peripheral cables from the server Remove the server from the chassis on page 15
82. rd components 9 System Erase Utility 71 system maintenance switch 11 T Taiwan battery recycling notice 88 technical support 80 92 telephone numbers 92 temperature requirements 20 TPM Trusted Platform Module 61 64 65 troubleshooting 81 Trusted Platform Module TPM 61 64 65 U UIDLED 8 updating the system ROM 78 USB support 77 utilities 68 76 utilities deployment 68 72 73 V ventilation 19 W warnings 21 Index 107
83. re To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice A WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized
84. rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Serv
85. res and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 ADM and RAID 10 ADM Drive Erase o Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Provides context sensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e f an optional controller is not installed press during boot e optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and su
86. reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal PE RAE Power cord statement for Japan AS RES CH EH HK Regulatory compliance notices 88 Acoustics statement for Germany Ger uschemission Schalldruckpegel L lt 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 89 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitr
87. resources 95 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de envio y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in
88. rvices for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000 10000 and H9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 19 Space and airtlow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e leave a minimum clearance of 63 5 cm 25 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the
89. s monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e within the 4 user interface e within HP Insight Diagnostics on page 70 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant s
90. schicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo
91. sen screws securing the GPU shelf 6 Remove the GPU shelf A Hardware options installation 56 8 Remove the PCI cage 9 Install the riser card into the PCI cage Hardware options installation 57 10 Install the controller card into the PCI cage 11 Install the PCI cage into the server 12 Install the HDD cage 13 Disconnect the existing mini SAS cables from the SFF HDD cage Hardware options installation 58 14 Install the mini SAS cable included in this kit to the HDD cage 15 Connect the mini SAS cable to the SAS connection on the controller card o Left node Hardware options installation 59 o Right node 16 Install all components removed from the server 17 Install the server into the chassis Installing the server into the chassis on page 23 18 Power up the server on page 15 Connecting the SUV cable CAUTION Before disconnecting the SUV cable from the connector always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment mm _ Camecer Desi _ 1 SUV port SUV port on the server front panel 2 SUV connector For connecting to the SUV connector on the server front panel Hardware options installation 60 For connecting up to two USB devices 5 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic proc
92. tandby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Remove the server from the chassis NOTE If the optional cable management arm option is installed you can extend the server without powering down the server or disconnecting peripheral cables and power cords These steps are only necessary with the standard cable management solution 1 Power down the server on page 15 2 Disconnect all peripheral cables and power cords Operations 15 3 Remove the server from the chassis Remove the processor air baffle To remove the component 1 2 3 4 Power down the server on page 15 Disconnect all peripheral cables from t
93. tenance and service guide 5 Remove the air baffle Remove the server from the chassis on page 15 Remove the processor air 6 baffle on page 16 N SS NS ES a A i SN 7 WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed D b b CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank IMPORTANT Processor socket 1 must be populated at all times or the server does not function Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Hardware options installation 28 8 Remove the clear processor socket cover Retain the processor socket cover for future use 9 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAU
94. tic order A B C D E F and so forth When two processors are installed install the DIMMs in sequential alphabetic order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C and so forth For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator DIMM speeds are supported as indicated in the following table Populated slots Speeds supported per channel MHz Single or dual rank 1066 1333 1600 CASE Single or dual rank 1066 1333 1600 1066 1333 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 35 DIMMs may be installed individually Online spare population For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 35 Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Hardware options installation 35 e Each populated channel must have a spare rank o Asingle dual rank DIMM is not a valid configuration o LRDIMMs are treated as dual rank DIMMs Lockstep Memory population guidelines For Lockstep me
95. vers platforms AN CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped FBWC capacitor pack cabling Left node Cabling 66 Right node Cabling 67 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 68 Online and Offline Active Health System on page 69 Online and Offline Integrated Management Log on page 70 Online and Offline Intelligent Provisioning Offline HP Insight Diagnostics on page 70 Online and Offline DIS hm Scripting Toolkit on page 72 Online O HP Service Pack for ProLiant on page 72 HP Smart Update Manager on page 73 utility on page 77 Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http www hp com go productbulletin At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO 4 subsystem is a standard compon
96. very heavy To reduce the risk of personal injury or damage to the equipment e Reduce the weight of the server by removing the hard drives and power supplies before installing the server into the rack Get help to lift and stabilize the server during installation When the server weighs more than 22 5 kg 50 Ib two people might be required to install the server into the rack AN CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Before installing front or rear components into the chassis review chassis bay numbering for each component For slot numbering information see the quick setup instructions Based on the total number ordered and the planned configuration install the following components e Nodes e Power supplies e System fans For more information see the appropriate chassis setup and installation guide and the node installation instructions Installing the server into the chassis Z WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for
97. wer LED Green Normal Off No AC power Power supply 4 power LED Green Normal Off No AC power 12 Fan 5 13 power LED Off Normal Amber Fan has failed 13 Fan 6 14 power LED Off Normal Amber Fan has failed System board components Dep 1 Cece module cometer E 2 SAA Rand dive Component identification 9 ATA hard drive connector 2 Hem Description a SATA hod dr 5 Processor 2 DIMM slots CONT C comecior 2 Processor 1 DIMM slots Processor socket 1 populated Mini SAS hard drive connector port 2i Mini SAS hard drive connector port 1i Internal USB connector uSD card slot 17 Data LED connector x16 FlexibleLOM slot NOTE This server supports PCle Gen3 only in the FlexibleLOM slot PCle Gen2 is supported in all other slots DIMM slot locations DIMM slots are numbered sequentially 1 through 8 for each processor The supported AMP modes use the alpha assignments for population order and the slot numbers designate the DIMM slot ID for spare replacement The arrow points to the front of the server r 11 1 Component identification 10 System maintenance switch Function Off iLO 4 security is enabled On iLO 4 security is disabled Off System configuration can be changed On
98. xisting memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs Hardware options installation 32 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Size 1 Size 2 Rank IR Single rank 2R Dual rank AR Quad rank Fr Po x4 4 bit pos E 8 bit a a rating L Low voltage 1 35v U Ultra low voltage 1 25v Blank or omitted 2 Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quic
99. y Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 90 Specifications Environmental specifications Temperature ranger Cd 10 C to 35 C 50 F to 95 F Shipping 40 C to 70 C 40 F to 158 F Maximum wet bulb temperature 28 C 82 4 F Relative humidity noncondensing 10 to 90 5 10 95 temperature ratings shown are for sea level An altitude derating of 1 C 300 m 1 8 F p
100. y online deployment e Deploys firmware and software together e Supports offline and online deployment e Deploys necessary component updates only e Downloads the latest components from Web e Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Software and configuration utilities 73 Using RBSU To use RBSU use the following keys e access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the key IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To chang
101. y replacement or proper disposal contact an authorized reseller or an authorized service provider System battery 82 Regulatory compliance notices Regulatory compliance identitication numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a la

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