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FSH/TSG/001 PREPARED BY

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4. Upper Pattern 0 1mm black lines with 0 1mm spacing 5 Ip mm Center Pattern 0 15mm black lines with 0 15mm spacing 3 33 Ip mm Lower Pattern 0 4mm black lines with 0 4mm spacing 1 5 Ip mm Fig 3 10 Focus Pattern 40 45 FSH TSG 001 060710 4 General Maintenance General Maintenance consists of the following steps e Clean the scanning area e Check Camera Adjustment e Run Scanner Maintenance For special service tools for General Maintenance please refer to Chapter 10 page 77 4 1 Step by Step Procedure for General Maintenance 4 1 1 Clean the Scanning Area e Turn the scanner power OFF and disconnect the power plug e Remove Top Cover e Clean the White Background Pressure Platen e Clean both sides of the Glass Plate e Clean the
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6. Bo ln 3 J Toon n Bottom View INLET BROWN BLUE EXIT SENSOR Sid gt a TACHO SENSOR B SI T RFI FILTER CT 5 S O A LCA Lamp Cartridge Oe ENEE Ee DEE DE 2 LSA t De E SMPS 7 IMx ENTRY S EXIT us o nf le o SENSOR Ol gt SH H s ct E LMF 14 J12 J2 J5 3 F 8 J6 J2 J5 al L4 12 Ay I i CBE BM 2555 SUx 4 O ere Sech E CBx 20 8 Primary Wiring Secondary Wiring Fig 9 1 Hx68A Wiring Diagram 76 Top View FSH TSG 001 060710 10 Special Service Tools Adjustment and Test Patterns 8 AN MGR a ox ox p n 6879A107RO1 x x mere x p n 6779D216R01 x x SM Calibration Sheet 42 KIEV p n 6799D17 I x x Special Tools Scanner Model Adjustment Spring for Belt Tension 6775A252 6775A252 Key for Camera Adjustment Torx 20 0008V354 0008V354 For cleaning of the Glass Plate and the Pressure Platen use Ordinary window cleaning detergent Soft lint free cloth Microfibre Cleaning Cloth as the cloth supplied with scanner For cleaning of the CCD use A soft lint free cloth and ethyl alcohol be careful not to scratch the glass TI FSH TSG 001 060710 11 Appendix A Error Codes As we continuously try to improve the error system error codes and or corrective actions may differ from the list below
7. FSH TSG 001 060710 3 3V 000000000000 000000000000 J2 pin3 Bottom View 5 1V C1 top FSH TSG 001 060710 2 13 CRB Smart Card Reader All test points referred to below are shown in Fig 2 11 page 27 All DC voltages are measured relative to test point J4 pin10 GND 2 13 1 DC Voltages NOTE Does not apply to CRBC Ref on Fig 2 11 DC Voltage J4 pin10 GND reference VRI pin3 5 3 V 0 0 2 V From SUx LMF VRI tap 3 3 V 0 1V Derived from 5 3V 2 13 2 Functional Test SCANtest Test 1 Scanner Model Smart Card 2 13 3 Markings HA68A CRBAdd HB68A CRBAdd HC68A CRBCdd where dd board revision number 2 13 4 DIP Switch Setting The DIP Switch may be accessed through the slot in the right hand side of the Top Cover see Fig 2 11 page 27 SCSI related switch settings SW No 1 2 3 4 and 5 do not apply to the Hx68A scanners but should be set to the default settings shown in the table below Default DIP Switch Setting SwitchNo 1 2 3 4 5 6 7 8 PoC COON OFF ON ON OFF OFF OFF OFF Troubleshooting and Test Switches Function SwithNo 1 2 3 4 5 6 7 8 Boot start up Forced ON OFF ON ON OFF OFF ON Normal OFF Factory testing Self test ON OFF ON
8. r Detail View Normal C Light Profile C Scan Width C Vertical Positioning r Camera Motor Camera Forward wm EA Reverse 2 Save Print Reference Image Fig 3 3 Hx68A Uncorrected Light Profiles Software Oscilloscope Color C Bed C Green Blue C Gray Zoom All Light Profile C Uncorrected DI Corrected Detail View Normal Light Profile C Scan Width C Vertical Positioning Camera Motor Camera Forward 1 E Reverse 2 Heference Image Fig 3 4 Hx68A Corrected Light Profiles 35 FSH TSG 001 060710 3 2 2 Check and Adjustment of Focus Images of the Focus adjustments are shown in Fig 3 5 Hx68A Focus Signals page 37 Note When replacing the Camera Board it is normally not necessary to re adjustment Focus First check the Scan Width and if it is OK the Focus will also be OK Adjustment Procedure Do not loosen the camera The construction of the camera ensures that the optical axis of the lens is perpendicular to the scanning area and hence no alignment of the camera housing is necessary Always perform the Focus adjustment before adjusting the Scan Width see Interaction below Start SCANtest Select Test 9 Select Corrected Light Profile Press Execute Note If the camera is compl
9. Camera Motor GND 3 3V 0 1v Output J701 pin3 4 C301 bottom Fig 2 4 CBK Component Layout 15 FSH TSG 001 060710 2 7 CBM Camera Board HC68A This board is used in HC68A All test points referred to are shown in Fig 2 4 page 15 All voltages are measured relative to test point GND Note The test points are covered by the EMC Cage and are not accessible when the CKB is mounted on the camera 2 7 1 DC Voltages 2 7 2 Adjustments The gain and offset of the CBM board are adjusted automatically by running Scanner Maintenance 2 7 3 Functional Test SCANtest Test 7 Complete Hardware Test Test 9 Camera Adjustment 2 7 4 Markings HC68A CBMAdd where dd board revision number 2 7 5 Hints 3 3 V is supplied from the LMF via the SUx Board 5 3 V and 12 V are supplied from the SMPS via the SUx Board CCD The lines of pixels on the CCD are arranged as follows Upper line on the CCD 2nd line on the CCD 3rd line on the CCD Lower line on the CCD As the image is mirrored an even number of times mirror chassis and lens the Red line remains upper line when referred to the original 16 FSH TSG 001 060710 After replacement of CBM Board do e CCD Centering Section 3 2 4 page 40 e Vertical Positioning Section 3 2 5 page 41 e Check Scan Width If it is within the limits given in Section 3 2 3 page 38 Focus will also be OK and no further adjustments are required e Run Scanner Ma
10. Troubleshooting sequence 1 Firmware 100 50201 invalid data length Troubleshooting sequence pi 1 PC cable PC hardware software etc EU 2 Firmware 100 50202 semPsp already owned by this SCSI unit Troubleshooting sequence 1 Firmware 100 50203 semPsp not released o Troubleshooting sequence um 1 Firmware 100 50204 new failed out of memory Troubleshooting sequence SS 1 Firmware 100 50206 Light profile flash space overrun E Troubleshooting sequence 1 Firmware 100 50207 pkb task creation failed H Troubleshooting sequence mu 1 Firmware 100 50209 ppw task creation failed Troubleshooting sequence 1 Firmware 104 FSH TSG 001 060710 Error Code 100 50210 100 50211 100 50212 100 50213 100 50214 100 50215 100 50216 100 50217 100 50300 100 50301 100 50302 100 50303 100 50500 c 9 o o 2 o o 3 O Description R mbPpw creation failed Troubleshooting sequence mE 1 Firmware R pus task creation failed 3 o c c D n 2 o o ct 5 Q n D a c D 2 O D 1 Firmware mbPus creation failed Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Firmware 4 Interface board IMx R pus event Troubleshooting sequence 1 Firmware psp task delete failed Troubleshooting sequence 1 Firmware pfi task creation failed Troubleshooting sequence
11. S 100 40178 S ZU o D m D o o D o 3 a 100 40180 S Camera C Unable to calibrate pixel offset 96 FSH TSG 001 060710 Error Code Description Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40181 S Camera D Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40183 S Camera B Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera C Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera D Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40186 S Camera A Unable to calibrate ext DAC Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling
12. 1 User interaction 100 3010 U Unable to adjust camera C down Please clean the white background and the glass plate Then run your maintenance software SS Troubleshooting sequence 1 User interaction 100 3011 U Unable to adjust camera D down Please clean the white background and the glass plate Then run your maintenance software PE Troubleshooting sequence 1 User interaction 100 3012 U Unable to adjust camera E down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence SS 1 User interaction 100 3013 U Unable to adjust camera F down Please clean the white background and the glass plate Then run your maintenance software m Troubleshooting sequence 1 User interaction 100 3014 U Unable to stitch cameras A and B Please clean the white background and the glass plate Then run your maintenance software al Troubleshooting sequence SS 1 User interaction 100 3015 U Unable to stitch cameras B and C Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence CJ 1 User interaction 100 3016 U Unable to stitch cameras C and D Please clean the white background and the glass plate Then run your maintenance software mE Troubleshooting sequence m 1 User interaction 100 3017 U Unable to stitch cameras D and E Please clean the white background and the glass plat
13. Main controller board SUX S SUx DoubleBuffer DMA Error Troubleshooting sequence 1 Main controller board SUx SUx Main FPGA load failed Troubleshooting sequence 1 Main controller board SUx SUx Camera FPGA load failed Troubleshooting sequence 1 Main controller board SUx SUx Main FPGA register error Troubleshooting sequence 1 Main controller board SUx SUx Invalid Ethernet MAC address Troubleshooting sequence 1 Main controller board SUx SUx Ethernet PHY connector error or missing loopback plug Troubleshooting sequence 1 Main controller board SUx SUx Ethernet MAC PHY interface error Troubleshooting sequence 1 Main controller board SUx IMx SCSI 0 reset error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUX IMx SCSI 0 register error Troubleshooting sequence BE 1 Interface board IMx 2 Main controller board SUX S IMx SCSI 0 FIFO error 9 9 A Wei A S 106 FSH TSG 001 060710 Error Code 100 60032 100 60033 100 60034 100 60082 100 60083 100 60085 Description Troubleshooting sequence 1 Interface board IMx EX 2 Main controller board SUx S IMx SCSI 1 reset error E Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx IMx SCSI 1 register error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUX IMx SCSI 1 F
14. OFF Green OFF or Yellow Red 49 FSH TSG 001 060710 5 3 Error Codes 5 3 1 Error Codes displayed on the Operator Panel A flashing Diagnostic Indicator indicates an error condition The error may be identified by an Error Code Number being displayed on the screen and or by the following combinations of flashing F indicators on the Operator Panel EE Invalid Smart Card Scanner is in Boot Mode Mm IxE 2xF means that the Wait and or the Ready Indicator flashs 1 2 times every time the Diagnostic Indicator is turned ON F F F means that all three indicators flash simultaneously 5 3 2 Error Codes displayed on the PC Screen If SCANtest is started when the scanner is in Error condition it will display the Error Code Number and a short description of the error Please refer to Appendix A Error Codes page 78 for a list of error codes 50 FSH TSG 001 060710 5 4 Troubleshooting Hints The scanner does not power up e Check the power supply connections e Check that all cable connectors are properly inserted into their sockets e Check voltages on the SMPS e Check the supply voltages on the LMF CBx IMx and SUx Boards Error 100 8147 Invalid Scanner ID e Error 08 147 indicates that the DIP Switch pos 4 5 6 7 and 8 on the Operator Panel is set to an undefined scanner type or inconsistency between the detected scanner hardware and the Scanner ID switch setting see Section 2 12 4 page 24 e
15. e Run Scanner Maintenance Error 100 50100 to 50217 Firmware related errors e Upgrade firmware e Erase Parameter Blocks see Section 2 2 1 page 7 e Run Scanner Maintenance Error 100 60029 to 60034 60082 to 60085 IMx Board Errors e Run SCANtest Test 7 to verify the error e Check the supply voltages on the IMx Board e Replace IMx Board Error 100 3062 Fan Error e Check that fan cable is connected and that the fan is not blocked e Check supply voltage on the LMF Board Section 2 4 page 10 e Replace Fan e Replace LMF Board Note If the Fan has been disconnected or temporarily blocked the scanner must be switched OFF ON to restart the Fan 52 FSH TSG 001 060710 Error 100 20221 LMx Board Error e Check supply voltage on the LMF Board Section 2 4 page 10 e Check flat cable between SUx and LMF Boards e Replace LMF Board Note Checks communication link between SUx and LMF Boards Original Feed Problems If the Stepper Motor does not run e Check supply voltage on the SMPS and LMF Board Section 2 3 page 8 and Section 2 4 page 10 e Replace LMF Board e Remove the Stepper Motor cable connector from J10 on the LMF Board and check the resistance of the two windings of the Stepper Motor Winding 1 Blue Brown Green Winding2 Yellow Red The resistance should be approximately 3 7 ohms e Replace Motor Streaking Vertical Lines Vertical Lines running from top to bottom of the scanned image are often
16. 1 Firmware mbPfi creation failed Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Firmware 4 Interface board IMx R pfi event Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx R Unable to set scanner model Troubleshooting sequence 1 Firmware Unable to set lost pixels Troubleshooting sequence 1 Firmware Troubleshooting sequence 1 User interaction Scanner has no serial number Troubleshooting sequence 1 User interaction SUx 386 CPU error Troubleshooting sequence Invalid FRAM contents Try downloading new firmware 105 FSH TSG 001 060710 Error Code 100 50501 100 50502 100 50503 100 50504 100 50505 100 50506 100 50507 100 50508 100 50509 100 50510 100 50511 100 50512 100 60029 100 60030 100 60031 c 9 o lt o 2 o 2 6 O Description 1 Main controller board SUx S SUx CPU FIFO error Troubleshooting sequence 1 Main controller board SUx SUx Ethernet PHY chip error Troubleshooting sequence 1 Main controller board SUx SUx USB2 chip error Troubleshooting sequence 1 Main controller board SUx SKx SKx board error Troubleshooting sequence 1 Operator Panel board SKx SUx FRAM Error Try downloading new firmware Troubleshooting sequence 1 User interaction 2
17. 3050 100 3051 100 3052 Corrective Action c c 333223322 S Description Error calibrating camera D blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera E red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera E green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera E blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera F red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera F green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error calibrating camera F blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Error programming multiplier FLASH Controller error Dither RAM R W error Controller error Amp RAM R W error Controller error Unexpected
18. Camera B Unable to calibrate ext DAC Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling IB Corrective Action 100 40182 100 40184 S 100 40185 S 100 40187 S 97 FSH TSG 001 060710 Error Code 100 40188 100 40189 100 50017 100 50018 100 50019 100 50020 100 50021 100 50022 100 50023 100 50024 100 50025 100 50026 100 50027 100 50028 Description Camera C Unable to calibrate ext DAC Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SU 4 Related cabling S Camera D Unable to calibrate ext DAC Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling SUx Register 1 error Troubleshooting sequence 1 Main controller board SUx SUx Register 2 error Troubleshooting sequence 1 Main controller board SUx SUx Register 3 error Troubleshooting sequence 1 Main controller board SUx SUx Register 6 error Troubleshooting sequence 1 Main controller board SUx SUx Register 8 error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO1 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO3 register error Troubleshooting sequence 1 Main contro
19. Camera board CBx 2 Main controller board SUx 3 Related cabling 100 40047 S CBx Camera A ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 40048 S CBx Camera B ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 40049 S CBx Camera C ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera D ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx FPGA CB status error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx FPGA CB done error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera cables misplaced Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling Unable to basic calibrate Troubleshooting sequence 1 Switch Mode Power Supply SMPS RR El Corrective Action 100 40050 S 100 40075 S 100 40076 S 100 40084 S 100 40134 S 94 FSH TSG 001 060710 Error Code Description 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40135 S Unable to calibrate analog offset Troub
20. Derived from 3 3V on SUC APEX_PLL 1 8 V 0 05 V Derived from 3 3V on SUC 2 8 2 Functional Test SCANtest Test 1 Scanner Information Test 7 Complete Hardware Test 2 8 3 Markings HA68A SUCLdd HB68A SUCNdd where dd board revision number 2 8 4 Switch Settings Download Control Switches The download program reads the Download Control Switches SW1 and SW2 on the SUC Board to check if the actual firmware and the SUC hardware are compatible The Download Control Switches are factory set and the setting must not be changed 2 8 5 Signal LEDs on the SUC Board The three signal LEDs on the SUC Board are for debugging purposes only The ON OFF pattern displayed by these LEDs is not intended for general troubleshooting 2 8 6 Hints After replacement of SUC Board As all scanner parameters are stored in the Flash Memory on the SUC Board the following steps should be carried out after replacement of the SUC Board e Download Firmware e Enter Serial Number of scanner into Flash Memory SCANtest Test 1 The serial number of the scanner is found on the marking label on back of the scanner e Run Scanner Maintenance 18 FSH TSG 001 060710
21. Error 08 147 may also indicate a bad connection between the SUx Board and the Operator Panel Error 100 8149 Invalid Smart Card e The Smart Card is not valid for this scanner type e Error 08 149 may also indicate a bad connection between the SUx Board and the Smart Card Reader Error 100 8208 Keyboard check failed e Check cable to Operator Panel e Replace Operator Panel Error 100 8220 Lamp Cartridge Detached e Push the Lamp Cartridge back into its socket Error 100 126 Paper Jam Error 100 1006 Paper Jam When scanning at max speed 10 inch sec the stepper motor is running beyond its pull in rate and it may not be able to restart if it for some reason stops This situation will be detected by the tacho device and the motor will be turned OFF e Remove the jammed original e If the original is not jammed lower the scan speed WIDEimage and start a new scanning Error 100 30140 Light Profile Correction Failed Color Channels Error 100 30240 Light Profile Correction Failed B W Channel Error 30 is displayed if a larger number of pixels cannot be adjusted up to the required White Signal Level e Error 30 is most often caused by dirt on the Glass Plate or the White Background Plate and the first step should be to make sure that these parts are clean Next use SCANtest Test 9 to check the Light Profiles see Section 3 2 1 page 34 If the Light Profile is distorted the cause may be e ncorrect Vertical Positioning s
22. Exit Sensor Remove the two T10 fixing screws Pull out the Paper Exit Sensor 7 7 Idler Rollers Fig 7 6 page 68 Remove Scanner Chassis from Bottom Cover see 6 4 page 55 At left side of Scanner Chassis Remove Finger Guard two M3 nuts over the drive belt Remove the Guard for Gears two T20 screws over the pulley of the front Drive Roller Note These two T20 screws also serve as fixing screws for the lamp reflector To reinstall the Guard for Gears guide the reflector bar by hand from below the reflector bar to align the holes of the bar with the holes of the side plate and the guard See Fig 7 7 page 69 Rotate roller to get access to the set screws of the pulleys leaving the belt on the pulleys Loosen the two T6 set screws in the pulley on the rear Idler Roller Loosen the two T6 set screws in the pulley on the front Drive Roller Pull off the Idle Roller Drive assembly Remove the Star Lock disc from the front Drive Roller Pull off the Bearing Bar At right side of the Scanner Chassis motor side Remove the Extended Thickness Sensor Loosen the T6 set screws in the pulleys on the front and rear Idler Rollers two screws in each pulley Pull off pulleys and drive belt Pull off Bearing Bar Remove Lid Link for Bearing Bar Lift up and pull out the Idler Rollers 60 FSH TSG 001 060710 7 8 Drive Rollers Fig 7 6 page 68 Remove Scanner Chassis from Bottom Cover see 6 4 page 55 Remove Paper En
23. Firmware mbPad creation failed Troubleshooting sequence 1 Firmware mbPbl creation failed Troubleshooting sequence 1 Firmware mbPed creation failed Troubleshooting sequence 1 Firmware mbPio creation failed Troubleshooting sequence 1 Firmware mbPsi creation failed Troubleshooting sequence 1 Firmware mbPsp creation failed Troubleshooting sequence 1 Firmware mbPts creation failed Troubleshooting sequence 1 Firmware mbPio pending Troubleshooting sequence 1 Firmware hmm out of memory Troubleshooting sequence 1 Firmware hmm un allocated memory block Troubleshooting sequence 1 Firmware pop request failed position unknown Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 102 FSH TSG 001 060710 Error Code 100 50123 100 50124 100 50125 100 50126 100 50127 100 50128 100 50130 100 50131 100 50132 100 50133 100 50190 100 50191 100 50192 100 50193 Description pop request failed invalid command Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware pio event Troubleshooting sequence 1 Firmware 2 Related mechanical parts psi event Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 3 Interface board IMx pcd event Troubleshooting sequence 1 Firmware psc event Troubleshooting sequence 1 Firmware psi message event Troubleshooting se
24. IMG Component Layout 23 FSH TSG 001 060710 2 12 SKD Operator Panel All test points referred to are shown in Fig 2 10 page 25 All voltages are measured relative to PCB Ground Plane 2 12 1 DC Voltages Ref on Fig 2 10 DC Voltage J2 pin 3 33 V 0 1 V 5 1 V 0 1 0 2 V 2 12 2 Functional Test SCANtest Test 1 Scanner ID Switch Test 2 LED test Test 3 Key test 2 12 3 Markings HA68A SKDHdd HB68A SKDHdd HC6SA SKDHdd where dd board revision number 2 12 4 Switch Setting Scanner ID DIP Switch Setting Je T m T Tm T Ju An undefined switch setting may cause the Invalid Scanner ID Error Code to be displayed on the Operator Panel CAUTION The Scanner ID Switch setting is stored in the Flash Memory on the SUx Board Every time the scanner is switched ON it reads the switch setting and if it is different from the stored value the new setting will be stored and all other stored scanner parameters including Stitching Basic Calibration and Color Calibration will be cleared to default values This means that the scanner must be calibrated using Scanner Maintenance afterwards to restore the actual values 24 Power LED Red Green Power Diagnostics LED Red Wait LED Yellow Forward Ready LED Red Green Stop Reverse Switch 8 Scanner ID Switch Switch 1 Appl 1 Appl 2 Appl 3 GND Fig 2 10 SKDH Component Layout 25
25. Mirrors e The location of the mirrors is shown in Fig 7 7 page 69 The above parts are cleaned using a soft lint free cloth wetted with a mild cleaning detergent Alternatively the parts may be cleaned without the use of cleaning detergents by using a damp microfibre cleaning cloth wet the cloth with water and wring until damp e Clean the Feed Rollers May be cleaned with a damp microfibre cleaning cloth 4 1 2 Check CCD Camera Adjustment Procedure for Check and Adjustment see Section 3 2 page 34 If necessary re adjust the camera Caution Before loosening any Camera Fixing screws or Focus Lock screw make sure that all necessary Adjustment Patterns are available Replace Top Cover 4 1 3 Run Scanner Maintenance The SM Calibration Sheet is shown in Fig 4 1 SM Calibration Sheet 42 page 47 To avoid vertical lines in the scanned image the Glass Plate and the White Background Pressure Platen must be thoroughly cleaned before running Scanner Maintenance see SCANtest Test 20 Noise Test on page 73 Procedure Start Scanner Maintenance Insert SM Calibration Sheet Follow the instructions given on the screen 46 FSH TSG 001 060710 White Calibration Area IT8 Sheet and Must not contain dirt or scratches pattems faces outwards when folded N Gray Calibration Area Must not contain dirt or scratches Gray Calibration Area
26. Must not contain dirt or scratches 16 15 14 13 12 11 10 9 8 7 nj mj pon jm jor jp jump anpra jojo jp joo oreja jjj jjj jm jo puja rjj prj joan jojo mnn jm Fig 4 1 SM Calibration Sheet 42 47 FSH TSG 001 060710 5 Troubleshooting If contacting Contex for support always supply the following information Scanner Model Serial Number Firmware revision Description of the problem ScanDump of Light Profiles 5 1 Power On Self Test The following operations are executed when the scanner is switched ON Check Scanner ID Checks if the setting of the DIP switch on the Operator Panel is valid Check if Smart Card is valid for the scanner type All Indicators are ON Hardware Self Test Checks LMx SUx CBx and IMx Boards All Indicators are ON Start stepper motor to position Tries to position the Original if one of the Original Original Sensors is activated and not in Extended Thickness mode If Entry and Exit sensors both are activated or the Scan area Lid is in Extended Thickness mode paper is not moved Power and Wait Indicators are ON Normally the Warm Up time is app 3 minutes The Warm Up time can be skipped by pressing the Forward and Reverse keys simultaneously Power and Wait Indicators are ON Light Profile Correction The Light Profile is Corrected at power on Power and Wait Indicators are ON Thereafter the Light Profile is Corrected whenever the scanner is idle and the Scan area Lid i
27. PC cable PC hardware software etc SS 2 Firmware 100 121 Invalid SCSI parameter list length Troubleshooting sequence 79 FSH TSG 001 060710 Error Code 100 122 100 123 100 124 100 125 100 126 100 127 100 128 100 129 100 130 100 131 100 132 U U U Description 1 PC cable PC hardware software etc 2 Firmware Invalid SCSI parameter field Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Unsupported SCSI parameter Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid SCSI parameter value Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Incorrect scanner status Please check the paper path and reload the media Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware SCSI time out Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware The scanner keyboard was used during communication with the scanner Troubleshooting sequence 1 User interaction The scanner has paper jam Please reload the media Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Lamp and Motor driver board LMx 4 Switch Mode Power Supply SMPS 5 Main controller board SUx The scanner does not support this test command in normal mode Please restart test program Troubleshooting sequence 1 Use
28. PEE Troubleshooting sequence 1 User interaction 100 3025 U Error calibrating camera B blue Please clean the white background and the glass plate Then run your maintenance software mE Troubleshooting sequence le a 1 User interaction 100 3026 U Error calibrating camera C red Please clean the white background and the glass plate Then run your maintenance software 4 Troubleshooting sequence GC 4 1 User interaction 100 3027 U Error calibrating camera C green Please clean the white background and the glass plate Then run your maintenance software Ka Troubleshooting sequence m 1 User interaction 100 3028 U Error calibrating camera C blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3029 U Error calibrating camera D red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence ma 1 User interaction 100 3030 U Error calibrating camera D green Please clean the white background and the glass plate Then run your maintenance software SS Troubleshooting sequence 1 User interaction 86 FSH TSG 001 060710 Error Code 100 3031 100 3032 100 3033 100 3034 100 3035 100 3036 100 3037 100 3038 100 3039 100 3040 100 3041 100 3042 100 3043 100 3044 100 3045 100 3046 100 3047 100 3048 100 3049 100
29. SCANdump Purpose To create a file SCANdump con which contains Light Profiles and other scanner data for diagnostics purposes Description The file SCANdump con will be placed in the directory pointed to by the SET TEMP environment variable The files contained in SCANdump con may be unpacked by SCANview by double clicking on SCANdump con The unpacked Light Profiles may be viewed by SCANview If other files are included use an appropriate reader or viewer 73 FSH TSG 001 060710 x Limit 5 Average 202 Cursor Position 0 Dirt present during Units Basic Calibration C Inch e cm Scanned Image Fig 8 1 Noise Test Example 74 FSH TSG 001 060710 9 Wiring Diagram Fig 9 1 Hx68A Wirme Diagram E page 76 75 FSH TSG 001 060710 SKD
30. Sj 23 8 sad Aa 2 Ji A e emu Se o y D SG Se NIE 9 rz ul S E ak ie E 2 E ESS 25995 5 3 5 zm 30 Bata KOKK SC O ES a L L L Print Save Fig 3 5 Hx68A Focus Signals 37 FSH TSG 001 060710 3 2 3 Check and Adjustment of Scan Width Images of the Scan Width adjustments are shown in Fig 3 6 Hx68A Scan Width page 39 The aim of this adjustment is to obtain a camera Scan Width of HA68A 914 4 mm HB68A 914 4 mm The Scan Width is correct 1f the total sum of Scan Width Units SWU at the start and at the end of the scanline is as shown in the table below 1 SWU is either 1 Black Line or 1 White Space of the Scan Width Pattern A Model Optical Adjustment Pattern Total sum of Tolerance Scan Width Units HA68A 6879A107 sub pattern A 6 1SWU HB68A 6879A107 sub pattern A 6 1SWU The tolerance corresponds to approximately 0 1096 on the Scan Width scaling error Adjustment Procedure Always do the Focus adjustment before adjusting the Scan Width see Interaction below Place the Optical Adjustment Pattern see table above in the scan area Align the Adjustment Pattern by pushing it sideways towards the Operator Panel and towards the front of the scanner Start SCANtest Select Test 9 Select Uncorrected Light Profile Press Execute Select Green Default Select Detail View Scan Width Loosen the three T20 Camera fixing screws and the three T20 Camera Back
31. Smart Card Reader Section 2 13 1 2 Block Diagram LCA IMx LAMP CARTRIDGE INTERFACE BOARD SMART CARD READER L BOAR OPERATOR PANEL LAMP AND MOTOR BOARD BOARD SUx SCANNER NTROLLER AR THICKNESS SENSOR TACHO FEED MOTOR 24 V PAPER SMPS SENSORS 12V SWITCH MODE CBx x2 5V POWER SUPPLY CAMERA BOARD 100 240 VAC Fig 1 1 Hx68A Block Diagram 6 FSH TSG 001 060710 2 Electrical Tests and Adjustments Required Test Equipment Multimeter R 10 Mohm PC with the following installed e SCANtest e Scanner Maintenance e USB and or IEEE 1394 interface e Scanner Maintenance SCAN test is described in Chapter 8 page 70 Scanner Maintenance is described in Section 4 1 3 page 46 2 1 Marking Codes for Circuit Boards and Programmed Devices All circuit boards are identified by a 4 letter code where the fourth letter designates a specific variant of the board The board identification code is followed by a board revision number functional level and for newer boards also an extra letter in parenthesis This extra letter is unimportant in this connection The marking of all printed circuit boards may be exemplified by the marking of the SUF Board SUFA02 B which designates SUF Board variant A revision 02 The B is of no importance and should be neglected The revision number is updated only if the functionality of the board has been changed Updated boards will always be back
32. Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40173 Camera D Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera B Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40176 S Camera C Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera D Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40179 S Camera B Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx RR Corrective Action 100 40174 D 100 40175 S 100 40177
33. Tightener Adjustment ena nennen rennen ena a senam eene nein nr enn enne 66 Fig 7 5 Paper Sensors A or ei tabe ret Qa aie baer vae leviter e 67 Eig 7 6 Drive Systetn enn onini EE eic REED te OR ee her EE alo 68 Fig 7 7 Scanner Cross Section on ie oen n PRU A ehe fe rendi ae 69 Fig 8 1 Nolse Test Example ete davies ast e pei tp see E sere Ud stes trece t teak egen eie 74 FEig 9 1 Hx68AWirmng Diagram nh ssi ro ee m bris e rete er isto Beer ripe cete m dae beide 76 FSH TSG 001 060710 1 Introduction The purpose of this Technical Service Guide is to supply the information necessary to service the following scanner models HA68A HB68A HC68A Note Throughout this TSG the abbreviation Hx68A will be used when referring to all of the above listed scanner models 1 1 Printed Circuit Board Overview The table below gives an overview of the printed circuit boards used in the different models Printed Circuit Board Switch Mode Power Supply Type 1 Reference Section 2 3 Switch Mode Power Supply Type 2 Section 2 4 LMF Lamp and Motor Driver Board Section 2 5 CBK Camera Board Section 2 6 CBM Camera Board Section 2 7 SUC Controller Board Section 2 8 SUF Controller Board Section 2 9 IME Interface Module IEEE 1394 and USB2 0 Section 2 10 IMG Interface Module IEEE 1394 and USB2 0 Section 2 11 SKD Operator Panel Section 2 12 CRB
34. Width Adjustment Screw should be turned approx 1 turn per 0 1 error Software Oscilloscope ni xi q r Color C Red Green C Blue C Gray Zoom Al r Light Profile Uncorrected C Corrected O Execute Detail View Normal C Ligh c EZ C Vertical Positioning r Camera Motor Camera A Ee y y ference Image 3 SWU A 8 Black Lines B 8 Black Lines B 3SWU A A Fig 3 6 Hx68A Scan Width 39 FSH TSG 001 060710 3 2 4 Check and Adjustment of CCD Centering Images of the CCD Centering adjustments are shown in Fig 3 7 Hx68A CCD Centering and Vertical Positioning page 42 The aim of this adjustment is to position the field of vision of the CCD Camera symmetrically with respect to the Scan Width Adjustment Patterns The Black Lines and White Spaces of the Scan Width Patterns should be distributed symmetrically with the following number of Scan Width Units at both ends of the scanline Optical No of No of Adjustment Pattern Scan Width Scan Width Units start Units end Toleranc e HA68A 6879A107 sub pattern A 2 SWU HB68A 6879A 107 sub pattern A 2 SWU The tolerance on the CCD Centering means that the image may be shifted 2 SWU Note The total number of Scan Width Units must be 6 1 see Section 3 2 3 page 38 Adjustment Procedure Place the Optical Adjustment Pattern see table above in the scan area Align the Adj
35. You can get the latest error list by typing WS errorlist from a command prompt in the WIDEsystem install folder C Program Files Contex WIDEsystem or find the latest error lists on the support home page Please note that not all errors may apply to the actual scanner Error List WIDEsystemApplication 3 4 Build 03233 Wed May 03 15 39 15 2006 Legend U UserCorrectable S Support Correctable R R amp D Correctable W Warnings Corrective Action Error Code Description Scanner API ctx scan 2000 51 1 U Incorrect scanner status Please check the paper path and reload the media 51 2 Check Sense Info 51 3 R Unknown ASPI error 51 4 Unexpected number of byte received from scanner 51 5 ASPI call never completed 51 6 R WaitForObject failed 51 7 ASPI abandoned 51 8 R It was not possible to allocate a sync object 51 9 R It was not possible to get set the timeout inside the ASPI driver 51 10 Parameter error in CTX SCAN call 51 11 R CTX SCAN could not find a SCSI interface board 51 12 U The driver for the scanner can not be found Please reinstall the software to correct the issue 51 13 A SCSI protocol error was detected 51 14 R An operating system error was detected 51 15 R The IO command has not yet completed 51 16 An internal CTX xxx driver error occured 51 17 R The driver specified was to old 51 18 U No supported scanner was found Please
36. and constitute a risk of electric shock or injury to persons 2 5 2 Lamp Driver The LMF board is designed to work with a calibrated Lamp Cartridge which means that there is no adjustment of the lamp driver 2 5 3 Stepper Motor Reference Voltages No adjustment of Stepper Motor Reference Voltage on LMF Board 2 5 4 Functional Test SCANtest Test 5 Lamp Test Test 6 Motor Test 2 5 5 Fuses The type and rating of the fuse on the LMFA Board is Fl T2 0AH 250V type IEC 127 2 5 UL R C IMPORTANT For continued protection against risk of fire replace only with same type and rating of fuse 2 5 6 Markings HA68A LMFAdd HB68A LMFAdd HC68A LMFAdd where dd board revision number 11 FSH TSG 001 060710 2 5 7 Jumper Settings JP1 notinstalled 2 5 8 Hints Jumper on JP1 Not installed Lamp controlled by SUx Installed Lamp constant ON Control signals on J11 pin 2 Lamp ON OFF LOW ON pin 8 Feed Motor Step Pulse pin 11 Feed Motor Direction LOW FORWARD 12 FSH TSG 001 060710
37. even number of times mirror chassis and lens the Red line remains upper line when referred to the original 14 FSH TSG 001 060710 After replacement of CBK Board do e CCD Centering Section 3 2 4 page 40 e Vertical Positioning Section 3 2 5 page 41 e Check Scan Width If it is within the limits given in Section 3 2 3 page 38 Focus will also be OK and no further adjustments are required e Run Scanner Maintenance Section 4 1 3 page 46 These adjustments can be made without loosening the Camera Fixing Screws and without loosening the Focus Lock Screw 5 0V 0 15v 11 6V0 ev D3 top D4 top 5 3V 0 0 2v 12V 1 0v 5 0V 0 15v 1 8V 0 1v D3 bottom D4 bottom D2 top C308 bottom Q IC103 1C106 IC105 Cis of ox o BAARAAARAAAAAA c209 C201 C207 waana 0208 C306 C307 C315 C316 TUUUUUUUUUUTUUUUUUUUUUUUUU Q 3 nnnnnnnnnnnnnnnnnnnnnnnnn BOCH 6024 LOTY EICH Hei S022 wen 9079 SOZA ven 9074 mu O zo O sor e I o e UUUUUUUTUUUUUUUUUUUUUUUUU C302 ou Com naonn m IC503 R310 TTTT EOCH nnnnnnnnnnnnnnnnnnnnnnrnm OARDVER SERIALNO OJ O O O coca ven Q CO CHASSINO O
38. get 8 Black Lines of the Vertical Position Patterns at both ends of the scanline and at the same time maintain correct CCD Centering Tighten the Camera Back Plate fixing screws while maintaining the 8 Black Lines at both ends of the scanline Tolerances The cameras should be adjusted to 8 Black Lines of Vertical Position Pattern at both ends of the scanlines For maintenance check the adjustment is considered acceptable if the number of Black Lines of the Green channel is within max 12 Black Lines min 4 Black Lines The sloping of a scanline i e the difference in the number of Black Lines at the start and at the end of the scanline must be less than 2 Black Lines Interaction After completing all camera adjustments run Scanner Maintenance 3 2 6 Final Check As the above adjustments interact Check and if necessary readjust steps 3 2 2 through 3 2 6 Software Oscilloscope ni xi r Color C Bed Green C Blue C Gray Zoom All r Light Profile Uncorrected C Corected O Execute p Detail View C Normal Light Profile C Se Camera Motor Camera wad 4 e tos 97 SS ER Seen T ference Image 3 SWU A 8 Black Lines B 8 Black Lines B 3SWU A R Fig 3 7 Hx68A CCD Centering and Vertical Positioning 42 FSH TSG 001 060710 Vertical Positioning Wheel EEN Vertical Tilt Dot pointing upwards F Lo
39. m go E 5 uo ELE x o E o E nnnonanananonnnnnnnnan arrian 23 S P Fa EN S B E E n E 38 E i BB SEE gi IC3 em H o E IC50 1052 Z991 CH BE ve ERR SE ES g 1070 E Bs E RH E zB E E E sr E INE da ESSE ebe a LLL a mmm E 3 S BB s 8 Wal gt UDE az E SE 1036 B Ei pact ES Ru n EB G3 Ej Gu ES En cm ga ERNA EB o 3o E 30 E un e o E E 3 B L3 Ei an SC g iO E B Q4 nnnnnnnnnnnnnnnnnnnnnn g 1024 3 E 3 E B UN E y E En o 1047 g Bi EE og ANNE 18 15 E B B iss B DG 995 E Ea i E AG R i aj P p 8 E SE 3 E 3 E g m 8 m a oe ee ee a e g E E B 3 amp B g B nnnnnnnnnnnnnnnnnnnnnn gaa ma Ge EL PS S Da mov mm 3 5 8 8 EB g ES 8901 e GGG BaF SEE ESE cte E S Y E NE E o go E Bv E e S S B g E E TDNTUTUTUTUTUUUUUUUUUT un 3 E E E E x 3 E a ee B 31033 3 SS E EB E Eu Es nan BEER 3 E 3 E o S A P 3 A 4 d K em en Tas B 3 1034 105 E amp Mo E N SR Eni E BH zo E RH go S AT d 3 SH E 1045 B NB E B 4 E 3 E B 3 E mmm E g E g E Sp E B 3 E 3 E E 3 1c72 E m 3 P 4 F 7 E Sum E EX IN BE 3 163 Eg g 10665 Eg 1664 E morro Y E ann HBHHHEH IUDICEM EE FE Tx dt r ex e rs PR RER BEBE 8 sr OG E 3 g ENS d E 3 E 3 E a d Da E IN E EU Mee Liens o zx T Li 1 8V 0 05v APEX PLL 12V 1 0v 12V CAM 5 3V 0 0 2v 5V CAM F3 3V 01v gr 1 8 0 1v APEX SUP GND GND2 5 1V 0 1 0 2v Nn Fig 2 7 SUF Component Layout 21 FSH TSG 001 06
40. seen etn enne tn aetas etas e ease ease ta seta sete sese rsss sessss saio 7 MARKING CODES FOR CIRCUIT BOARDS AND PROGRAMMED DEVICES esee nennen 7 DOWNLOADING SCANNER FIRMWARE se irar ao aeaa n EEEE a AE a SE AE AER e EAE jane 7 Erase and Restore Parameter BIOCkS iene e e e nass esse NA 8 SMPS TYPE T HAOSA ANERE Ce See HARE ARG OOo EE baaa 9 DO VOI rea hin teet ied Pete oe eed t De RU 9 Adjustments ngon A Da RT dd De e Be 9 DU CETUR 9 SMPS 2 CHEGSA EEN 10 DC VOM BOS pat 10 UHR P 10 Ja E O 10 LMF LAMP AND MOTOR DRIVER Boapnp eese enne nennen anna na ena ente a anna setate nasse ster eaten annees 11 DC Volt B s AR A aU reo Rd UD SIUS Gd a DG ette e RE 11 Lamp DIVE EE 11 Stepper Motor Reference Voltages ee eto lei 11 Functional Test nn iii rail iii 11 tes 11 Markina S M EE 11 J mperSettin GS xod ed ose eo b eee an 12 HIS REI BEER dt 12 CBK CAMERA BOARD HA68A HDoxAa enne nete nnne seen enne tn nasa sisse terti nas aan nennen naaa 14 DC EE 14 Adjustments RE T 14 Functional CSE e sse tertie e Setene 14 MayVkilig sopa BA RR ER Ie ka EE ade A 14 TIS et tete eee N oet mene tate mite med etaim 14 CBM CAMERA BOARD HC68A eite A A AAA A AA a Ai 16 DC Voltages iii ii deuote aee PET d e in ann a 16 Adjustments st de tee e tet ep d de sa t tette erede 1
41. verify that your scanner is properly connected and then retry the operation 51 19 U The driver for the scanner can not be found Please reinstall the software to correct the issue 51 20 It was not possible to close the library because a scanner is not closed 51 21 R The calling program tried to open an already open scanner 51 22 R The calling program tried to do I O on a closed scanner 51 23 R The calling program tried to close an already closed scanner 51 24 R The calling program tried to open an unknown handle 51 25 R The STI thread failed to return within 30 secs 78 FSH TSG 001 060710 c 9 o lt o o 2 o Error Code O Description 51 26 U Internal command error in driver Please restart application or system 51 27 U Windows failed to lock STI WIA device Please reboot your system 51 28 Windows failed to unlock STI WIA device Please reboot your system 51 29 U The connection to the scanner have been lost Please restart the application 51 30 Unable to find scanner Please check cabling between scanner and PC and restart the application Alternatively restart your system 51 31 The scanner is currently reserved by another application or user Please wait for the reservation to expire 51 32 The operation was aborted due to an internal Windows Error Please restart the application WIDEsystem WS 57 1 U Unable to read the timer settings in the scanner Please rem
42. 0710 2 10 IME Interface Board HA68A HB68A This board is used in HA68A and HB68A All test points referred to below are shown in Fig 2 8 page 22 All voltages are measured relative to test points GND TI 2 10 1 DC Voltages Ref on Fig 2 8 DC Voltage GND TI R34 top 5 3 V 0 0 2 V 5V0 DI 45 2 V 0 0 2 V 3V3 DI 433 3 V 0 1 V 2 10 2 Functional Test Connect the computer to each separate port in turn and start SCANtest or WIDEsystem to check if the scanner connects with all ports available 2 10 3 Markings HA68A IMEAdd HB68A IMEAdd where dd board revision number GND 5 2V 0 0 2v 3 3V 0 1v GND T1 5V0 Di 3V3 D1 m E soto mn cios El ES E in Kaatz O wl RA La SCH Eu ga C90 E 9 X game E E DO mm a E man Qus E BBB E T OOT8 SECH aa E mo B B en Cima TP O Orr2 Boss E os a TP3OOTP4 a E TEE nor Gil m BHBEBH BEE E m Ema BE ge s cn fP10 B en pi e fg J BB RI C18 Em asi a ED OF 3 E Q Q O Ka E C160 BB H B E3 e E B a s 5 3V 0 0 2V R34 Top Fig 2 8 IME Component Layout 22 FSH TSG 001 060710 2 11 IMG Interface Board HC68A Thi
43. 3001 c 100 3002 Troubleshooting sequence 1 User interaction Unable to adjust camera B up Please clean the white background and the glass plate Then run your maintenance software 100 3003 Troubleshooting sequence 1 User interaction Unable to adjust camera C up Please clean the white background and the glass plate Then run your maintenance software 100 3004 Troubleshooting sequence 1 User interaction Unable to adjust camera D up Please clean the white background and the glass plate Then run your maintenance software 100 3005 Troubleshooting sequence 1 User interaction Unable to adjust camera E up Please clean the white background and the glass plate Then run your maintenance software 100 3006 c 84 FSH TSG 001 060710 c 9 o lt o 5 L 3 Error Code O Description m Troubleshooting sequence EN 1 User interaction 100 3007 U Unable to adjust camera F up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3008 U Unable to adjust camera A down Please clean the white background and the glass plate Then run your maintenance software m Troubleshooting sequence mE 1 User interaction 100 3009 U Unable to adjust camera B down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence
44. 6 e KEE 16 MATES TE 16 him 16 SUC SCANNER CONTROLLER BOARD HA68A Hop 18 DC Voltages acd e b er nep e d ar Dir a a 18 Functional LES ce VS ee Seege dee 18 Markinos hs al etes eive EEN equat eda m RR aq ego d aem ene e net AN den 18 Switch Settings Download Control Switches eese esee eee eene eene nnne ene en nnne nennen nennen 18 Signal LEDs on the SUC Board 3 21 eie D tee ERE e A tre deren 18 ss SN 18 SUF SCANNER CONTROLLER BOARD HC68A esses enne nennen entente entere sene rennen nnne 20 DCN OLA REED EE M M 20 Eunctiohal NEE Bm A dao Na 20 EE 20 Signal LEDs on the SUF Board aisi ed erac eerte rl a Sada 20 Hiis i eite ERN AE e A quen dede 20 IME INTERFACE BOARD HA68A HDoxAa en nana anna ra nnne seen eterne ass ann tetra akan aaa 22 DG Voltdg s ise cte e RR OU e ete hee ere e e Re eda ee 22 Functional Test i eene utei ise esta laa eerie eie eve Re A e 22 Mar kiligs eene 22 IMG INTERFACE BOARD HC68A spes nd 23 DE Voltage air ee t ao P d e a et d e e e e sete be ees 23 Eunctiohal Testo eR MUI n 23 Markings esser UO eit Ee ER oO RE aUi RE p e es 23 2 12 2 12 1 2 12 2 2 12 3 2 12 4 2 13 2 13 1 2 13 2 2 13 3 2 13 4 2 13 5 2 14 2 15 3 1 3 2 1 3 2 2 3 2 3 3 2 4 3 2 3 3 2 6 8 1 7 FSH TSG 001 060710 SKD OPERATOR PAN EE 24 DC WEE 24 Functional AY PREC SE STO ES tone EA Reb
45. 7 Remove Top Cover Locate the lock bracket on the left side of the Electronics Box Loosen and remove the T10 lock screw located in the bracket Open up the Electronics Box Remove the clamp for the camera cable Remove the one T20 fixing screw for the EMC Ferrite Lamp Cartridge cables Remove the three T20 fixing screws for the EMC connection bracket Remove the eighteen T10 fixing screws for the bottom cover plate Note the routing of the cables for later re installation see Fig 7 1 page 63 Pull the cables out of the cable clips clamp Remove the bottom cover plate Unplug all cables leaving the Electronics Box Remove four T20 fixing screws for Electronics Box from the Bottom Cover Lift out the Electronics Box 6 4 Scanner Chassis Fig 6 2 page 57 To remove the Scanner Chassis from the Bottom Cover Remove Top Cover Open Electronics Box and remove bottom cover plate Unplug all cables leaving the Electronics Box Remove four T20 fixing screws all except the two at the ends of the spring lock rail along the front edge of the Bottom Cover Remove the four T20 fixing screws for the Scanner Chassis flush with the Bottom Cover Lift out the Scanner Chassis 6 5 Mirror Chassis Fig 7 7 page 69 Remove Scanner Chassis from Bottom Cover Remove clamps for camera cable Remove the three T20 fixing screws for the Camera assembly Remove the two T20 fixing screws for the Camera Guide Bracket Remove the Cam
46. E 24 MOTIVOS is qe RR e e YE Gite RT ROSA de ROS ATI NOE RE YONG Ee YER er ee 24 Switch Setting EE 24 CRB SMART CARD READER ocios 26 DCE VOM BES EE 26 Functional E 26 hls EE 26 DEP Switch Setting i sn m ut UD a Re eebe 26 Signal LED on the CRB Bo td ro ied daras 26 PAPER SENSORS 2 ht o mast beat bem abeam ote 28 CHECK AND ADJUSTMENT OF EXTENDED THICKNESS SENSOR sse eene enne anna an anna nnne 28 CCD Came d 30 DESCRIPTION OF CCD CAMERA E 30 CCD CAMERA CHECK AND ADJUSTMENT cccssssscccecsessssececececeeseneceeececseneseaeceeeceesesssaeseeececeessaaeeeecceeeesesaeaeeees 34 Check Of Dight Profiles Se rd e tte ee ete oi ep e fe e tite 34 Check and Adjustment of FOCUS eee eee AA nn Sina a AAA enne teen EE tenen nennen nne 36 Check and Adjustment of Scan Width eee eese eee enne nnne nnne tenerent 38 Check and Adjustment of CCD Centering esee esent anna crono none enne tren aaa 40 Check and Adjustment of Vertical Positioning eese eene tne 41 PING Cheek AAM Pc 42 General Maintenance Kin A a AR EA Ai 46 STEP BY STEP PROCEDURE FOR GENERAL MAINTENANCE 0 ee ee ner nenne a ea anna anna ane rear asser nna 46 Clean the Scanning Area e nan a dras re eerie Gi a ena dk dai 46 Check C CD Camera Adjustment ee Eder rte tec pde pr erit re e e e terre ie eh at eee de petens 46 Run Scanner Maimtenante RR 46 Rer Or 48 POWER ONSBEB
47. IFO error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUX IMx USB chip error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx S IMx wrong board version installed Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx IMx 1394 chip error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUX CH Corrective Action esee S S S S 107
48. MA RAM error Troubleshooting sequence 1 Main controller board SUx SUx INDEX RAM error Troubleshooting sequence 1 Main controller board SUx SUx LUT ATBS error Troubleshooting sequence 1 Main controller board SUx SUx LUT A error Troubleshooting sequence 1 Main controller board SUx SUx LUT B error Troubleshooting sequence 1 Main controller board SUx SUx LUT C error Troubleshooting sequence 1 Main controller board SUx SUx Color space converter data error Troubleshooting sequence 1 Main controller board SUx SUx Color space converter coefficient error 99 FSH TSG 001 060710 Error Code 100 50067 100 50068 100 50069 100 50070 100 50071 100 50072 100 50073 100 50074 100 50077 100 50078 100 50079 100 50080 100 50081 100 50088 100 50089 9 9 Description Troubleshooting sequence 1 Main controller board SUx SUx Position counter reset error Troubleshooting sequence 1 Main controller board SUx SUx Position counter count error Troubleshooting sequence 1 Main controller board SUx SUx Data path error Troubleshooting sequence 1 Main controller board SUx SUx Data path length error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 8k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 8k done error Troubleshooting sequence 1 Main controller board SUx SU
49. MO o Switch no 8 1 SCSI ID Switch Switch no 1 Fig 2 11 CRB Component Layout 27 FSH TSG 001 060710 2 14 Paper Sensors See Fig 7 5 page 67 Note The Original Entry and Original Exit Sensors are not adjustable 2 15 Check and Adjustment of Extended Thickness Sensor See Fig 2 12 page 29 Adjustment Turn power OFF Remove Top Cover Locate the lock bracket on the left side of the Electronics Box Loosen the one T10 lock screw located in the bracket Open up the Electronics Box Turn power ON WARNING The connector of the Lamp Cartridge is connected directly to the line voltage and constitute a risk of electric shock or injury to persons Start SCAN test Test 4 Open the Lid Remove the Lid Cover Remove Pressure Platen 1 Loosen the three fixing screws two T20 and one T10 for the sensor bracket just enough to allow the bracket to be moved 2 Set Thickness Adjustment Sliders to pos 6 step 2 at both sides see Fig 2 12 Close Lid to lower the Idler Rollers to pos 6 4 Adjust the sensor bracket to position the sensor lever as close as possible to but not touching the pulley Tighten the three fixing screws be careful to maintain the position of the bracket while tightening the fixing screws Check that the WAIT LED remains ON when opening and closing the Lid Set Thickness Adjustment Sliders to pos 3 step 1 see Fig 2 12 Close Lid while watchi
50. Mounting Bracket Fig 7 3 Stepper Motor 65 FSH TSG 001 060710 Drive Belt Tightener Drive Belt Tightener fixing screws Tension Spring IMPORTANT Remove after adjustment Fig 7 4 Drive Belt Tightener Adjustment 66 FSH TSG 001 060710 Paper Entry Sensor Paper Exit Sensor Fixing Screws for Paper Entry Sensor Fixing Screws for Paper Exit Sensor Fig 7 5 Paper Sensors 67 FSH TSG 001 060710 Tacho Bracket Bearing Bar Tacho Disc Finger Guard Star Lock Disc Gees Wi Drive Assy Guard for Gears Idler Rollers Lid Link Extended Thickness Sensor Drive Rollers Bearing Plates Jointing Tongues Drive Belt Tightener Index Plunger Fig 7 6 Drive System 68 FSH TSG 001 060710 Idler Rollers Drive Rollers CCD Camera Lamp Cartridge LCA Mirror Chassis Lamp Reflector Pressure Platen Fig 7 7 Scanner Cross Section 69 8 SCANtest FSH TSG 001 060710 The purpose of the scanner test program SCANtest is to support troubleshooting and adjustment of the scanners When SCANtest has been started the scanner is switched into Test Mode and the Diagnostic LED Indicator on the Operator Panel is turned ON Scanner Test Program Menu Test 1 Test 2 Test 3 Test 4 Test 5 Test 6 Test 7 Test 9 Test 12 Test 13 Test 20 Test 21 Scanner Information LED Test Key Test Original Senso
51. ON OFF OFF ON Normal OFF SW1 6 Do not apply to Hx68A set to default SWT If download fails try to set SW7 to ON For normal operation SW7 must be set to OFF SW8 Reserved for factory testing and must be set to OFF NB The switches are read at power on only and the scanner must be switched OFF and back ON for a changed switch setting to become effective 2 13 5 Signal LED on the CRB Board The signal LED LED1 on the CRB Board turns ON when a Smart Card is inserted It only signals that a Smart Card has been inserted it does not show whether the card is valid or not 26 FSH TSG 001 060710 GND 3 3V 0 1v 5 3V 0 0 2V J4 pin10 VR1 tab VR1 pin3 n n UUUUU CC Hann E 00000 Above picture only refers to CRBA Not mounted F ia on CRBC Sososoo gt gt ON IVIS3S 3 Ss KS DUDU UO XX B
52. Plate fixing screws use special key p n 0008V354 see Fig 3 8 page 43 The screws should be loosened just enough to allow the Camera and the Camera Back Plate to be moved Adjust the Scan Width by turning the Scan Width Adjustment Screw which moves the Camera back and forth to get the correct total sum of Scan Width Units see the table above at least I black line must be clearly visible at the start as well as at the end of the scanline One full turn of the Scan Width Adjustment Screw changes the Scan Width approximately 0 7 SWU Interaction Check Focus and readjust if necessary 38 FSH TSG 001 060710 The Focus adjustment has a big influence on the Scan Width adjustment Therefore the Scan Width must be checked and if necessary readjusted when the Focus adjustment has been changed On the other hand the Focus adjustment is relative tolerant to changes in the Scan Width adjustment and as a rule of thumb the Scan Width adjustment can be changed 1 SWU without the need for re focusing When all camera adjustments have been completed run Scanner Maintenance Note The horizontal X axis accuracy of the scanner depends on the distance between camera and scan area Scaling errors may be corrected as follows If the scanned image is too big Turn the Scan Width Adjustment Screw CCW increase the Scan Width If the scanned image is too small Turn the Scan Width Adjustment Screw CW decrease the Scan Width The Scan
53. Qe Heo ce Ene oe Unete Ee 22 Fig 2 9 IMG Component Layout tret e oo euet e Ra arks 23 Fig 2 10 SKDH Comporient Layouts nitur rr cO ere ER ER ora 25 Fig 2 11 WE Component bay LE 27 Fig 2 12 Adjustment of Extended Thickness Sensor 29 Fig 3 1 CCD A imet i RR em B te pae Hehe e n ad eite anaes 32 Fig 3 2 Relations between Optical Adjustment Pattern and Screen Images 33 Fig 3 3 Hx68A Uncorrected Light Profiles arorororonrororerorrornrererorenetvenererensarnrerarenenennnrerenersnrarurerenenenrerenerenrasunarener 35 Fig 3 4 Hx68A Corrected Light Profiles AAA 35 Eig 3 5 Hx68 E EE 37 E1 3 6 Hx68A Scan Width 1 unnm let each oie a bee aie Aes ela e leote wie ipeo 39 Fig 3 7 Hx68A CCD Centering and Vertical Positioning eese enne enne ennemi enee nenne 42 Fig 3 8 CCD Camera Overview Adistments eese esent enee treten nr Aa Ben 43 Fig 3 9 Optical Adjustment Pattern 36 o3 gae e bet b e nap cot e ne aid ac e Date 44 Fig 3 10 Focus Pattern 40 ce rete eere sais 45 Fig 4 T SM Cahlbrati on Sheet 42 5 4 nao o kro e qu God nn ERR OE E n REO IRSE des 47 F1g 6 1 Lid Cover 2 ise eee aie beta hio npe ota bep d 56 Fig 6 2 Disassembly inician eu etel re m uec elena ep Bod ah ibo PL ER 57 Eig 7 1 Cable Ro ting i 3 ii EE ere t e EE ret tute erg 63 Eig 7 2 Inside Electronics BOX iir reiten eee Hec vo deii e ede eie petens 64 Fig 7 3 Stepper Mot Ree Rt det Pad dip Pe 65 Fig 7 4 Drive Belt
54. STE N N e S g N IN MS le 8 NS NY AS IN N N c58 1C12 200V Lt 200v 20V 20V TP5 TP7 TP6 Fig 2 3 LMF Component Layout I5 FSH TSG 001 060710 2 6 CBK Camera Board HA68A HB68A This board is used in HA68A and HB68A All test points referred to are shown in Fig 2 4 page 15 All voltages are measured relative to test point J701 pin3 4 GND Note The test points are covered by the EMC Cage and are not accessible when the CKB is mounted on the camera 2 6 1 DC Voltages 2 6 2 Adjustments The gain and offset of the CBK Board are adjusted automatically by running Scanner Maintenance 2 6 3 Functional Test SCANtest Test 7 Complete Hardware Test Test 9 Camera Adjustment 2 6 4 Markings HA68A CBKBdd HB68A CBKBdd where dd board revision number 2 6 5 Hints 3 3 V is supplied from the LMF via the SUx Board 5 3 V and 12 V are supplied from the SMPS via the SUx Board CCD The lines of pixels on the CCD are arranged as follows Upper line on the CCD 2nd line on the CCD 3rd line on the CCD Lower line on the CCD As the image is mirrored an
55. Special Detail Views for Light Profile Scan Width and Vertical Positioning e Save screen images e Print screen images e Load saved images The contents of Detail Views is marked on the upper overview window by red vertical lines The continuous lines refer to the left Detail View and the dashed lines to the right Detail View 8 1 9 Test 12 Adjustment of Y Axis Scaling Purpose To adjust the Y Axis Scaling Description The scaling dpi in the mechanical scan direction Y Axis depends on the speed of the stepper motor relative to the scanline Exposure Time The default motor speed can be changed 1 either from Test 12 or by using the Scanner Setup Correction factor option of WIDEimage The correction factor is stored in the Flash Memory on the SUx Board 8 1 10 Test 13 Switch Scanner to Test Mode Purpose To switch the scanner back to Test Mode Useful if the scanner gets out of Test Mode e g if it has to be turned OFF ON during troubleshooting 72 FSH TSG 001 060710 8 1 11 Test 20 Noise Test Purpose To detect and locate the possible cause dust dirt scratches of vertical lines running from top to bottom of the scanned image Description Test 20 scans the White Calibration Area of the SM Calibration Sheet and displays for each color channel the graytone values of each separate pixel averaged over the scanned band The displayed image of the SM Calibration Sheet will be superimposed by low level nois
56. TEST sia amamos 48 LED INDICATORS ON OPERATOR PANEL sssssssscccecsessececececeesssececececeessseaecesecsesesaaececececseseaaeceeccecsensaaeeeeess 49 ERROR CODES EE 50 Error Codes displayed on the Operator Panel eee eee eene nennen eene nennen 50 Error Codes displayed on the PC Screen 50 TROUBLESHOOTING HINTS cccessssssescccececssnnecesccececssnscaucesececsensnaeaeeececeensnauaesececeensnnueeseescsensnnnesscescseseneaseceecs 51 Disassembly and Assembly esssvsssevnsesnsesnsenneenneensensvensesnnessevsnnnsnnennnennsveneennennsenseennesnnesneessevenenseesnnesnnennnennnenne 54 ID COVER dc 54 TOP COVER inkaene en ee 54 ELECTRONICS BOX see 55 SGANNER CHASSIS EE 55 MIRROR CHASSIS ik EST 55 Replacement of Part nn nn dna 58 SUX BOARD AND M Y Boapn nn N nan en AA a A A SMA An eaten assesses eet A Aah 58 LMF BOARD SMPS PSU RFI FILTER AND FAN 0 ne ee anna ae ena anna a anna eene nana sesenta nnn 58 CBX BOARD utr NRI ISSN 59 STEPPER M O EE 59 PAPER ENTRY SENSOR EE 60 PAPER EXITOS ENSOR see 60 IDEER ROLEERS ebe me 60 DRIVE ROEEDERS3 2 iet nien Bee NA e EE 61 LAMP CARTRIDGE ECARA ut ace e cii der e BES tec act id de a 62 SCANUOSE qe E 70 DESCRIPTION OES CANTEST eee secede se federe t eese eee ere de dee sovedste eee eR a eere ever dd 71 Test Scanner Information eR CERES ENEE EES SEENEN 71 Test 2 ER WEE 71 Test EE 71 Test 4sOrginal Sensor E 71 Test I Lamp Lesto io
57. TITLE FSH Technical Service Guide HA68A HB68A HC68A DOC NO FSH TSG 001 PREPARED BY LM AUTHORIZED JR DISTRIBUTION Tegningsarkiv Svendborg 1 DD 1 ISSUE REVISION 1 0 DATE 2006 07 10 This document is the property of Contex A S The data contained herein in whole or in part may not be duplicated used or disclosed outside the Recipient for any purpose other than to conduct technical evaluation This restriction does not limit the Recipients right to use information contained in the data if it is obtained from another source without restriction FSH TSG 001 di contex Document Revision Record WHEN IMAGING MATTERS CHANGED PAGES DATE AFFECTED BRIEF DESCRIPTION OF CHANGE 1 0 060710 LM All Original issue of document This document replaces FSH TSM 001 FSH TSG 001 060710 Table of Contents 2 1 2 2 2 3 2 3 1 2 3 2 2 3 3 2 4 1 2 4 2 2 4 3 Z3 2 5 2 2 3 3 2 5 4 2 5 5 2 5 6 2 7 2 5 8 2 6 2 6 1 2 6 2 2 0 3 2 0 4 2 0 5 2 7 2 7 1 2 7 2 2 7 3 2 7 4 2 7 5 2 8 1 2 8 2 2 8 3 2 8 4 2 8 5 2 8 6 2 9 1 2 9 2 2 9 3 2 9 4 2 9 5 2 10 2 10 1 2 10 2 2 10 3 2 11 2 11 1 2 11 2 2 11 3 Introduction M 6 PRINTED CIRCUIT BOARD OVERVIEW si i i ei ertet texte t RENE r e HERR nn A Re Aan EXE EE REX ERE ERREUR ERREUR E 6 BLOCK DIAGRAM C 6 Electrical Tests and Adjustments eee e eee esee esee ee seen
58. The scanner s smart card is either invalid or missing Check that the smart card has been correctly inserted into the card slot and that it is a valid type for the scanner Troubleshooting sequence mE 1 User interaction EM 2 Smart Card Reader board CRx 3 Main controller board SUx 4 Related cabling 100 1000 R No sense information 100 1001 Please insert media in the scanner EH Troubleshooting sequence 1 User interaction 100 1002 Please reload the media EN Troubleshooting sequence 1 User interaction 100 1003 The scanner operation was interrupted by a user hl Troubleshooting sequence 5 30 1 User interaction 100 1004 U Media is currently being loaded by the scanner Please retry the operation when the media has been loaded E Troubleshooting sequence 1 User interaction 100 1005 U Media is currently being positioned by the scanner Please retry the operation when the media has been positioned ie Troubleshooting sequence 1 User interaction 82 FSH TSG 001 060710 aS Corrective Action Error Code 100 1006 100 1007 U Ka 100 1008 U Ka mE 100 1009 U NE 100 1010 R KE 100 1011 R 100 2000 U 100 2001 100 2002 U 100 2003 U EE 100 2004 100 2005 mE ECH 100 2006 100 2007 R 100 2008 100 2009 mm mm 100 2010 R Description The scanner has paper jam Please reload the media Troubleshooting sequence 1 User intera
59. caused by dust or dirt on the Glass Plate A description of how to locate the cause of vertical lines in the scanned image is given in Section 8 1 11 Test 20 Noise Test page 73 If it has been necessary to remove a CBx Board for cleaning of the CCD chip refer to Chapter 3 page 30 for adjustment instructions 53 FSH TSG 001 060710 6 Disassembly and Assembly Refer to the following figures Fig 6 1 Lid Cover page 56 Fig 6 2 Disassembly page 57 Fig 7 1 Cable Routing page 63 CAUTION Before removing any covers turn the power switch OFF and disconnect the power cord Note All screws are Torx the following sizes are used T6 set screws in pulleys T10 general T20 general T30 Fixing screws for Mirror Chassis The following Sections describe disassembly For assembly use the same procedures in reverse order 6 1 Lid Cover Fig 6 1 page 56 Open up the Scanning Area Lid and remove the four T20 fixing scews Remove the Lid Cover 6 2 Top Cover Fig 6 2 page 57 Remove the Lid Cover Pull out the Smart Card Remove the two Thickness Adjustment Sliders Remove the six fixing T20 screws located in raised holes from the Bottom Cover NB Do not touch the four screws flush with the Bottom Cover they are for the scanner chassis Click the Top Cover off the spring locks along the edge of the cover Lift off the Top Cover 54 FSH TSG 001 060710 6 3 Electronics Box Fig 6 2 page 5
60. ck Screw Camera Fixing Screw ocus Lock Sc Camera Fixing Screw Camera Back Plate Fixing Screw Scan Width Adjustment Screw Vertical Tilt CCD Centering DO NOT loosen these Screws Nuts IMPORTANT In most cases it is only necessary to loosen the three Camera Back Plate fixing screws marked and adjust the levers in order to adjust the camera Do not loosen any other screws or nuts unless it is absolutely necessary Camera Back Plate Fixing Screw Camera Back Plate Fixing Screw Fig 3 8 CCD Camera Overview Adjustments 43 FSH TSG 001 060710 CAMERA A o I 3 I Te Bn unn Luss KA al A A Be C B A A B C o B A H A A Sub pattern A Scan Width Patterns Sub pattern B Vertical Position Patterns Sub pattern C Focus Pattern used for coarse Focus adjustment C B A Detail A A Fig 3 9 Optical Adjustment Pattern 36 44 5 Ip mm 3 33 Ip mm 1 5 Ip mm INSERT AT CENTER OF SCANNER FSH TSG 001 060710
61. ction The scanner cannot reverse the media while the paper guide is in extended position Please reload the media manually Troubleshooting sequence 1 User interaction The scanner is calibrating Please retry the operation when the scanner has finished calibrating Troubleshooting sequence 1 User interaction The scanner s reject bin is either full or closed Please inspect it before retrying the operation Troubleshooting sequence 1 User interaction Read past end of medium Troubleshooting sequence 1 User interaction Read past beginning of medium Troubleshooting sequence 1 User interaction The scanner is powering up Please wait until the scanner is ready and retry the operation Troubleshooting sequence 1 User interaction Incorrect scanner status Please check the paper path and reload the media Troubleshooting sequence 1 User interaction The scanner does not support this test command in normal mode Please restart test program Troubleshooting sequence 1 User interaction The scanner does not support this command in test mode Please turn off the scanner and turn it on again Troubleshooting sequence 1 User interaction Read past end of tile Time out on request Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware SOEM time out No active PCEPC mode Error in PCEPC communication Fatal error in OS Troubleshooting sequence 1 Firmware Fata
62. cus Lock Screw and turning the Lens Adapter to get the maximal amplitude of the image of the Focus Pattern The Lens itself is mounted in the Lens Adapter and three T6 screws secure its position in the adapter When these screws are loosened the lens can be rotated to have the dot on the lens pointing upwards This is the best position as determined by the lens manufacturer This best position is not critical and when doing field adjustments it will hardly ever be necessary to change the factory set position of the Lens Scan Width The Scan Width depends on the distance between the CCD Camera and the scan area It can be adjusted by loosening the three T20 Camera Fixing Screws and turning the Scan Width Adjustment Screw to slide the CCD Camera back and forth to get the required number of Scan Width Units within the field of vision see Scan Width Pattern Fig 3 9 page 44 The scaling accuracy of the scanner depends directly on the accuracy of the Scan Width adjustment Vertical Positioning and Centering of CCD Camera To set the basic Vertical Position of the camera adjust the Vertical Positioning Wheel to get 8 Black Lines of the Vertical Position Pattern see Fig 3 9 page 44 The final positioning of the scanline within the scan area is done by shifting the CCD Mounting Plate relative to the Camera Housing using the Vertical Tilt and CCD Centering levers see Fig 3 8 page 43 Fig 3 2 page 33 shows the relation between the patt
63. e Then run your maintenance software Troubleshooting sequence SS 1 User interaction 100 3018 U Unable to stitch cameras E and F Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 85 FSH TSG 001 060710 c 9 o lt o 5 L 3 Error Code O Description 1 User interaction 100 3019 U Error calibrating Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3020 U Error calibrating camera A red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3021 U Error calibrating camera A green Please clean the white background and the glass plate Then run your maintenance software B Troubleshooting sequence BE 1 User interaction 100 3022 U Error calibrating camera A blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3023 U Error calibrating camera B red Please clean the white background and the glass plate Then run your maintenance software mE Troubleshooting sequence le 1 User interaction 100 3024 U Error calibrating camera B green Please clean the white background and the glass plate Then run your maintenance software
64. e caused by the CCD chip and larger spikes most likely caused by dust dirt scratches or similar defects on the Glass Plate In rare cases larger spikes may be caused by dust dirt or pixel faults on the CCD chip The positions of larger spikes are shown by the numbers cm or inch units opposite to the spikes The numbers refer to the distance measured from the left side of the scan area Larger spikes going downwards are often caused by dust dirt scratches or similar defects on the Glass Plate and may be remove by cleaning the Glass Plate Downward spikes often show up as darker vertical lines in the scanned image see Fig 8 1 page 74 Larger spikes going upwards are often caused by dust or dirt present on the Glass Plate during the last calibration with Scanner Maintenance These defects are memorized by the Light Profiles stored in Flash Memory and can only be removed by cleaning of the Glass Plate followed by running Scanner Maintenance again Upward spikes show up as very bright vertical lines in the scanned image see Fig 8 1 page 74 White vertical lines in the scanned image may be found even if Noise Test shows a perfectly clean scanner In this case the cause may be white dust or particles on the backside of the Glass Plate having the same color as the white background In this case the Light Profiles of SCANtest Test 9 may show upwards going spikes when a dark original is placed in the scan area 8 1 12 Test 21
65. e scanner s replacable lamp cartridge is detached Check that it is intact and correctly inserted 100 3063 c Troubleshooting sequence 1 User interaction 2 Related mechanical parts 100 3064 R LMx board error Troubleshooting sequence 1 Lamp and Motor driver board LMx 2 Main controller board SUx 3 Related cabling 100 3065 R Unable to communicate with MDx board Troubleshooting sequence 1 ATAC controller board MDx 2 Main controller board SUX 3 Related cabling 100 3066 R Unable to use DSP 100 3067 DSP hardware error 100 3068 SKx SKx board error m Troubleshooting sequence uN 1 Operator Panel board SKx 100 3069 The scanner lamp cover is open Please close it and retry the operation ENS Troubleshooting sequence 1 User interaction 88 FSH TSG 001 060710 Error Code 100 4001 Description No supported scanner could be found Check that the scanner is turned on and connected Troubleshooting sequence 1 User interaction Parameter list length error Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid command operation code Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Logical unit not supported Troubleshooting sequence 1 PC cable PC hardware software etc Invalid value in CDB Troubleshooting sequence 1 PC cable PC hardware software etc An invalid field in the pa
66. ee Section 3 2 5 page 41 e Lamp does not turn ON e Corrupted Basic Calibration Try to Erase Parameter Blocks see Section 2 2 1 page 7 Remember to run Scanner Maintenance after Erase Parameter Blocks e Defective CBx Board 51 FSH TSG 001 060710 It is possible to override Error 30 from WIDEimage and go through with the scanning Whether the result will be useful or not depends on the actual cause of Error 30 Error 100 40035 40039 40043 40047 40075 40076 40084 CBx Board Errors e Check that the Lamp is lit e Run SCANtest Test 7 to verify the error e Check that all cable connectors are properly seated into their sockets e Check that no cables have been interchanged e Check the supply voltages on the boards e Replace CBx Board Error100 400134 to 400139 400170 400174 400178 400182 400186 CBx Board Errors e Run SCANtest Test 7 to verify the error e Check that all cable connectors are properly seated into their sockets e Check the supply voltages on the boards e Check Light Profiles with SCANtest Test 9 see Section 3 2 1 page 34 e Erase Parameter Blocks see Section 2 2 1 page 7 e Run Scanner Maintenance e Replace Lamp Cartridge e Replace CBx Board Error 100 50017 to 50028 50051 to 50081 and 50090 to 50099 SUx Board Errors e Run SCANtest Test 7 to verify the error e Check that all cable connectors are properly seated into their sockets e Check the supply voltages on the board e Replace SUx Board
67. er to get access to the CCD Camera Equipment needed e PC with SCANtest and Scanner Maintenance installed IEEE 1394 or USB2 0 interface e Optical Adjustment Pattern 6879A107 e Focus Pattern 6779D216 CCD Camera and adjustment tools are shown in Fig 3 8 CCD Camera Overview Adjustments page 43 Fig 3 9 Optical Adjustment Pattern 36 page 44 Fig 3 10 Focus Pattern 40 page 45 In the description of the adjustment procedures references are made to sub patterns A B and C of the Optical Adjustment Pattern These sub patterns are shown in Fig 3 9 page 44 3 2 1 Check of Light Profiles Images of the Light Profiles are shown in Fig 3 3 Hx68A Uncorrected Light Profiles page 35 Fig 3 4 Hx68A Corrected Light Profiles page 35 Procedure for check of Light Profiles Place the Scan area Lid in pos 3 Normal Media Thickness Start SCANtest Select Test 9 Select Uncorrected or Corrected Light Profile Press Execute Select Green Default for Uncorrected Select Detail View Light Profile Compare the image of the Software Oscilloscope with the relevant sample image listed above If the signal levels of the uncorrected Light Profiles differ much from the sample images the scanner might need to be calibrated by Scanner Maintenance 34 FSH TSG 001 060710 Software Oscilloscope fei ni xi r Color C Red Green C Blue C Gray Zoom All r Light Profile Uncorrected DI C Corected O Execute
68. era assembly with Guide Bracket Remove the three T30 fixing screws for the Mirror Chassis two at the left side and one at the right side motor side of the chassis Pull out the Mirror Chassis 55 FSH TSG 001 060710 Top Cover Sliders for Extended Thickness Adjustment Fixing Screws for Lid Cover Fig 6 1 Lid Cover 56 FSH TSG 001 060710 Top Cover s Lid Cover Bottom Cover Lamp Cartridge Cover Fixing Screws for Scanner Chassis Fixing Screws for Top Cover in raised holes Fixing Screws for Electronics Box Fig 6 2 Disassembly 57 FSH TSG 001 060710 7 Replacement of Parts Refer to the following figures Fig 7 1 Cable Routing page 63 Fig 7 2 Inside Electronics Box page 64 Fig 7 3 Stepper Motor page 65 Fig 7 4 Drive Belt Tightener Adjustment page66 Fig 7 5 Paper Sensors page 67 Fig 7 6 Drive System page 68 Fig 7 7 Scanner Cross Section page 69 CAUTION Before removing any covers turn the power switch OFF and disconnect the power cord The following Sections describe removal of parts For replacement use the same procedures in reverse order 7 1 SUx Board and IMx Board The SUx Board and IMx Board are located in the upper part of the Electronics Box see Fig 7 2 page 64 Remove Top Cover Locate the lock bracket on the left side of the Electronics Box Loosen and remove the T10 lock screw in the bracket Open up the Electr
69. eraction 100 8208 Keyboard check failed Troubleshooting sequence 1 User interaction 100 8220 U The scanner s replacable lamp cartridge is detached Check that it is intact and correctly inserted Troubleshooting sequence 1 User interaction 2 Related mechanical parts The scanner lamp cover is open Please close it and retry the operation Troubleshooting sequence 1 User interaction 2 Related mechanical parts Unable to communicate with MDx board Troubleshooting sequence 1 ATAC controller board MDx 2 Main controller board SUX 3 Related cabling Unable to perform paper guide movement ATAC Please turn scanner off and on Troubleshooting sequence 1 User interaction 2 ATAC controller board MDx 3 Main controller board SUX 100 20219 S Fan error Troubleshooting sequence 1 Related mechanical parts 2 Lamp and Motor driver board LMx LMx board error Troubleshooting sequence 1 Lamp and Motor driver board LMx 2 Main controller board SUX 3 Related cabling 100 30140 U Correction of Camera A failed Please clean the white background and the glass plate Then run your maintenance software 100 8223 U 100 20086 S 100 20087 U 100 20221 S Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30141 U Correction of Camera B failed Please clean the wh
70. erns on the Optical Adjustment Pattern and the waveforms seen on the screen of SCAN test Test 9 during Camera Adjustment 3l FSH TSG 001 060710 Lens Adapter Lens Camera Guide Lens Fixing Screws 3 pcs Bracket Camera Housing Camera Base Plate Fixing Nut for CCD Mounting Plate Co DO NOT loosen A ae I Camera Back Plate these BE i I f EMC Cage Screws Nuts Bottom Part M Clamp for Flat Cable Braiding Fixing Screws 2 pcs Fixing Nut for for Flat Cable Braiding CCD Mounting Plate CCD Mounting Plate EMC Cage Top Part Fixing Nuts long for CCD Mounting Plate 2 pcs Fig 3 1 CCD Camera 32 FSH TSG 001 060710 Software Oscilloscope Average Optical Adjustment Pattern iol x Color A t CAMERA A C Red Green 197 Blue 8 eet 3 C C Gray Zoom All m Light Profile Uncorrected C Corected O Execute 1 1 A 1 1 H 1 1 m Camera Motor Camera Forward 1 de Reverse 2 Save Pin Exit Load Adjustment Patterns 3 SWUTA 3 SWU A Heference Image 8 Black Lines B 8 Black Lines B Fig 3 2 Relations between Optical Adjustment Pattern and Screen Images 33 Parse um Scan Width C Light Profile SC een Scanline Scan Width FSH TSG 001 060710 3 2 CCD Camera Check and Adjustment Remove the Top Cov
71. etely out of adjustment it may not be possible to run Test 9 in Corrected mode In that case select Uncorrected and with the Optical Adjustment Pattern placed in the scan area make a coarse adjustment of Focus and Scan Width before continuing Select Blue Default Select Detail View Light Profile Insert the Focus Pattern and feed it by using the Forward Key until the image of the pattern with the resolution listed below is seen on the upper image on the screen Focus Pattern HA68A 6779D216 1 5 Ip mm HB68A 6779D216 1 5 Ip mm Loosen the Focus Lock Screw see Fig 3 8 page 43 and turn the Lens Adapter to get maximum amplitude of the Focus signal approximately 6 division peak to peak The amplitude of the Focus signal Corrected should be even within Min Max 0 7 Tighten the Focus Lock Screw to secure the Focus setting Interaction The Focus adjustment has a big influence on the Scan Width adjustment Therefore the Scan Width must be checked and readjusted if necessary when the Focus adjustment has been changed On the other hand the Focus adjustment is relative tolerant to changes in the Scan Width adjustment and as a rule of thumb the Scan Width adjustment can be changed 1 SWU without the need for re focusing When all camera adjustments have been completed run Scanner Maintenance 36 FSH TSG 001 060710 Software Oscilloscope r Color o OG Fc SCH RS S t D D 2 EEE 2 ll MI faa
72. external int Controller error Unexpected serial port int Controller error Unexpected software timer int Controller error Unexpected HSO int Controller error Unexpected HSI DATA int Controller error Unexpected ad int Controller error Unexpected timer overflow int Controller error Unexpected shftfull int Controller error Program terminated Controller error In main state machine The scanner s ID switch has been set to an invalid value Please change switch setting Troubleshooting sequence 1 Smart Card Reader board CRx 2 Main controller board SUx w I o D m o Q E o 3 ae SCB board error 87 FSH TSG 001 060710 5 3 E 9 6 Error Code O Description 100 3053 CCB CCE board error 100 3054 S Unable to write to EEPROM FLASH EN Troubleshooting sequence 1 Main controller board SUx 100 3055 S Flash error Vpp low 100 3056 Flash error Unable to erase 100 3057 S Flash error Unable to program 100 3058 SCU board error Troubleshooting sequence 1 Main controller board SUx 100 3059 CBx board error NE Troubleshooting sequence BH 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 3060 PPU board error 100 3061 S IMx board error Troubleshooting sequence 1 Interface board IMx 100 3062 U Fan error Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Lamp and Motor driver board LMx Th
73. hooting sequence ma 1 Firmware 100 140 R PROCESSOR EXCEPTION 1 debug mi Troubleshooting sequence mE 1 Firmware 100 141 R PROCESSOR EXCEPTION 2 non maskable interrupt mw Troubleshooting sequence m 1 Firmware 100 142 R PROCESSOR EXCEPTION 3 break point Troubleshooting sequence 1 Firmware 100 143 R PROCESSOR EXCEPTION 4 overflow Troubleshooting sequence a 1 Firmware 100 144 R PROCESSOR EXCEPTION 5 bound S Troubleshooting sequence mU 1 Firmware 100 145 R PROCESSOR EXCEPTION 6 invalid opcode Troubleshooting sequence 1 Firmware 100 146 R PROCESSOR EXCEPTION 7 device not available Troubleshooting sequence 81 FSH TSG 001 060710 5 E E S 6 Error Code O Description i wl 1 Firmware 100 147 PROCESSOR EXCEPTION 8 double fault mn Troubleshooting sequence 1 Firmware 100 148 PROCESSOR EXCEPTION 9 coprocessor segment overrun Troubleshooting sequence 1 Firmware 100 149 PROCESSOR EXCEPTION 10 invalid TSS Troubleshooting sequence 1 Firmware 100 150 PROCESSOR EXCEPTION 11 segment not present EM Troubleshooting sequence 1 Firmware 100 151 PROCESSOR EXCEPTION 12 stack fault WS Troubleshooting sequence 1 Firmware 100 152 PROCESSOR EXCEPTION 13 protection fault Troubleshooting sequence SS 1 Firmware 100 153 PROCESSOR EXCEPTION 14 page fault Hu Troubleshooting sequence EA 1 Firmware 100 214 U
74. intenance Section 4 1 3 page 46 These adjustments can be made without loosening the Camera Fixing Screws and without loosening the Focus Lock Ring Lock Screw 5 0V 0 15v 11 6V 0 6v D3 top D4 top 5 3V 0 0 2v 12V 1 0v 5 O0V 0 15v 1 8V 0 1v D3 bottom D4 bottom D2 top C308 bottom Q o gu C201 C207 VENADOS 0208 C306 C307 C315 mnnnnnnnnnnnnnnnnnnnnnnnn TUUTUUUUUUUUUUUUUUUUUUUUU e 3 BOCH 6074 LOTY S029 VOTI 9079 S0cH pozy 9074 EI pico TTT mm 9 4 IC104 IC108 IC10 TUUUUUUUUUUUUUUUUUUUUUUUU C302 C311 C303 A nononnnnnnnnnnnnnnnnnnnnn Zoey VOEY OJ OJ OJ O zosu ven CO CHASSINO OARDVER SERIALNO xr RA D icso3 sto TTTT J50 1 Camera Motor GND 3 3V20 1v Output J701 pin3 4 C301 bottom Fig 2 5 CBM Component Layout 17 FSH TSG 001 060710 2 8 SUC Scanner Controller Board HA68A HB68B This board is used in HA68A and HB68A All test points referred to below are shown in Fig 2 6 page 19 All voltages are measured relative to test point GND2 2 8 4 DC Voltages Ee 3 3 V 0 1 V Supplied from LMF 5 1 V 0 1 0 2 V Derived from 5 3V on SUC APEX SUP 18 V0 1 V
75. ite background and the glass plate Then run your maintenance software Troubleshooting sequence 90 FSH TSG 001 060710 Corrective Action Error Code Description 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX 100 30142 U Correction of Camera C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX 100 30143 U Correction of Camera D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX The scanner lamp needs replacement Troubleshooting sequence 1 User interaction 2 Related mechanical parts 100 30240 U Correction of Camera A failed Please clean the white background and the glass plate Then run your maintenance software 100 30222 U Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX 100 30241 U Correction of Camera B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mecha
76. l Entry Sensor Ready Green Original Exit Sensor Ready Green Media Thickness Sensor Start SCANtest Test 4 71 FSH TSG 001 060710 Set Thickness Adjustment Sliders to pos 6 second step Close Lid to lower the Idler Rollers Check that the WAIT LED remains ON Set Thickness Adjustment Sliders to pos 3 first step Close Lid to lower the Idler Rollers Check that the spacing between the Idler and Drive rollers is at least 1 mm when the WAIT LED turns OFF 8 1 5 Test 5 Lamp Test Purpose To test the Lamp and associated electronics Description A message on the screen will inform whether the Lamp is turned ON or OFF Lamp power is turned ON OFF and whether the Light is ON OFF Light is detected or not The Lamp is delayed approx 2 seconds when switched ON 8 1 6 Test 6 Motor Test Purpose To test the Stepper Motor and associated electronics Description From the menu the motor speed and the direction of rotation can be selected 8 1 7 Test 7 Complete Hardware Test Purpose To test various functions on the SUx and CBx Boards 8 1 8 Test 9 Camera Adjustment Purpose To support CCD Camera evaluation and adjustments Description Test 9 contains a Software Oscilloscope for check and adjustment of the cameras The following functions can be selected from the Test Program Menu e Uncorrected or Corrected Light Profile e Red Green Blue or Gray Color Channel Selections depend on scanner model e
77. l error in SCSI system 83 FSH TSG 001 060710 Error Code 100 201 1 Description Fatal Error in firmware Troubleshooting sequence 1 Firmware 100 2012 U The scanner s smart card is either invalid or missing Check that the smart card has been correctly inserted into the card slot and that it is a valid type for the scanner CES Corrective Action Troubleshooting sequence 1 User interaction 100 2013 The scanner s smart card is not a valid type for this scanner Please replace it with a valid card Troubleshooting sequence 1 User interaction The scanner is on standby Please turn on the scanner and retry the operation when the scanner is ready 100 2014 Troubleshooting sequence 1 User interaction 100 2015 U The scanner did not find any Hollerith data on the aperture card Please check that the card is valid and correctly inserted Troubleshooting sequence 1 User interaction 100 2016 The scanner cover is open Close it before retrying the operation Troubleshooting sequence 1 User interaction 100 3000 U The firmware was not downloaded properly Please try to download the firmware again Troubleshooting sequence 1 User interaction 2 Main controller board SUX Unknown firmware error Troubleshooting sequence 1 User interaction Unable to adjust camera A up Please clean the white background and the glass plate Then run your maintenance software 100
78. leshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40136 S Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Timed out on calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40139 S An IT8 white patch was 0 Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera B Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling 100 40172 S Camera C Unable to calibrate analog offset Troubleshooting sequence Ela Corrective Action 100 40137 S 100 40138 S 100 40170 S 100 40171 S 95 FSH TSG 001 060710 Error Code Description 1 Switch Mode Power
79. ling S CBx Camera C not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera D not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera A AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera B AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera C AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera D AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera A EVEN LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera B EVEN LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx B Corrective Action S S S S S S S e ZU o D m D Q D o 3 a S CBx Camera C EVEN LINE RAM error 93 FSH TSG 001 060710 Error Code Description Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 40046 CBx Camera D EVEN LINE RAM error Troubleshooting sequence 1
80. ller board SUx SUx FPGA04 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO5 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO6 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO7 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO8 register error Troubleshooting sequence B ol Corrective Action D 9 9 98 FSH TSG 001 060710 Error Code 100 50051 100 50052 100 50053 100 50054 100 50055 100 50056 100 50057 100 50058 100 50059 100 50060 100 50061 100 50062 100 50063 100 50064 100 50065 100 50066 a Corrective Action 9 S Description 1 Main controller board SUx SUx DB 0 reset error Troubleshooting sequence 1 Main controller board SUx SUx DB 0 count error Troubleshooting sequence 1 Main controller board SUx SUx DB 0 data error Troubleshooting sequence 1 Main controller board SUx SUx DB 1 reset error Troubleshooting sequence 1 Main controller board SUx SUx DB 1 count error Troubleshooting sequence 1 Main controller board SUx SUx DB 1 data error Troubleshooting sequence 1 Main controller board SUx SUx CNTL RAM error Troubleshooting sequence 1 Main controller board SUx SUx LIN RAM error Troubleshooting sequence 1 Main controller board SUx SUx GAM
81. n RS B gJEF B m m un aa Wl s 3 3 po Q EN gs EN do b em ma 8 amp e O o B nanannanananaanannanan Dnnnnnnnnnnnnnnnnnnnnn 3 B P o S gt Bet um Ea e en tel du lotus EE B 1c50 B B 1052 B 1662 I7 g Eye sl ES i m w a y 9 a B E 1067 E x ER E E E meng n gs B SI E SINE E E O y AN E a rr E E Be lo E S SS E Bg 3 291 C36 B var o B 2g prj D amp Em psu a ER SBS EBg O O g 0 E go E AA H ca z o a 8 m g ma nnnnnnnnnnnnnnnnnnnnnn 1024 E E B E d a 8 e 9991 is q 5 8 js E 3 E ES E g B MA 8 z 8 E B B um TUUUUUUUUUUUUUUUUUUUUU IO B 3 E 3 E c67 6901 8 ma aAa PR CIE HE as AS E Cl E g nonnnnnnnnnnnnnnnnnnnn D 104 05 o 3 lo D e N amp 8 S B B B oa VE 8951 Ce B S g S SO 615 o B EN E go 3 g E E B N02 a m 1033 z B E amp B ES EE E ES C3 e ee ER aun d B e EB 3 cs EB H SES lo C73 Fe B 3 104 g q 3 gi BE 50 B 8 E b o E B do 068 gy Ba E Bs Eg a 8 3 3 e E 3 3 Em E g E uc Hi ZS amp gi E 8 E dicm E um em 3 EE PH me s S E E 8 ce Eg E C64 DAMMEN E S z s e nnnnnnnn nnnpnnnn ai B dt mW 20000 7 BE SEE ga 3 HE 3 E g S BB IDN EP ROU 2 a P Lo e 0600 st ar pu mmi EB UUUUUUUU V 3 3V oiv 5 3V 0 0 2V 12V 1 0v 1 8V 0 05V 3 5V_CAM 12V_CAM APEX PLL 5 1V 0 1 0 2v 1 8 0 1V GND 45 APEX_SUP GND2 Fig 2 6 SUC Component Layout 19 FSH TSG 001 060710 2 9 SUF Scanner Contr
82. ng the Wait LED Check that the spacing between the Idler and Drive rollers is at least 1 mm when the WAIT LED turns OFF e CA ee It may be necessary to repeat step 1 through 9 to obtain correct adjustment Check Start SCANtest Test 4 Set Thickness Adjustment Sliders to pos 6 step 2 Close Lid to lower the Idler Rollers Check that the WAIT LED remains ON Set Thickness Adjustment Sliders to pos 3 step 1 Close Lid while watching the Wait LED Check that the spacing between the Idler and Drive rollers is at least 1 mm when the WAIT LED turns OFF 28 FSH TSG 001 060710 Fixing Screws for Extended Thickness Sensor Bracket Fig 2 12 Adjustment of Extended Thickness Sensor 29 FSH TSG 001 060710 3 CCD Camera The adjustment procedures presented in this chapter cover all adjustments needed for replacing the complete CCD Camera It will hardly ever be necessary to replace mechanical parts such as Lens Camera Housing etc and in most cases the only adjustments necessary after replacement of the CBx Board are e Check Scan Width If it is within the limits given in Section 3 2 3 page 38 then Focus will also be OK e CCD Centering Section 3 2 4 page 40 e Vertical Positioning Section 3 2 5 page 40 e Run Scanner Maintenance Section 4 1 3 page 46 3 1 Description of CCD Camera See Fig 3 1 CCD Camera page 32 The CCD Camera basically consist of e Lens e Lens Adapter e Came
83. nical parts 3 Camera board CBx 4 Main controller board SUX 100 30242 U Correction of Camera C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX 100 30243 U Correction of Camera D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 91 FSH TSG 001 060710 Error Code 100 32144 100 32145 100 32146 100 32244 100 32245 100 32246 100 40035 Description 3 Camera board CBx 4 Main controller board SUx U Stitching between Camera A and B failed Please clean the white background and the glass plate Then run your maintenance software SE Corrective Action Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx U Stitching between Camera B and C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX U Stitching between Camera C and D failed Please clean the white background and the glass plate Then run y
84. ocks This wizard will help c About Scanner Before proceeding p About Scanner Maintenance Calibration includes camerevangrme y a wena calibration to comply to the sRGB standard Press Next to start scanner calibration Cancel Note Always run Scanner Maintenance after Erasing Parameter Blocks FSH TSG 001 060710 2 3 SMPS Type 1 HA68A and HB68A This SMPS is used in HA68A and HB68A All test points referred to below are shown in Fig 2 1 page 9 All DC voltages are measured relative to CON2 pin 4 5 8 GND The connector CONI is connected directly to the line voltage and constitute a risk of electric shock or injury to persons 2 3 1 DC Voltages Ref on DC Voltage mezi O OO 2 3 2 Adjustments IMPORTANT The output voltages of the SMPS are all factory set and should normally not be adjusted The 5V output voltage should be no more than 5 3 V measured between GND and CON2 pin 2 3 on the SMPS and no less than 5 1 V measured between GND and D3 bottom on the CBx Board If the voltage is not within these limits it may be adjusted by potentiometer VR1 on the SMPS see Fig 2 1 page 9 2 3 3 Fuses No service replaceable fuses CONG pin 1 12V 1 0 CONO pin 2 3 5 3V 0 0 1 CON2 pin 4 5 GND CONZ2 pin 6 NC CON2 pin 7 24V 2V CONO pin 8 GND Potentiometer VR1 Fig 2 1 SMPS Type 1 Test Points FSH TSG 001 060710 2 4 SMPS Type 2 HC68A Thi
85. oller Board HC68A This board is used in HC68A All test points referred to below are shown in Fig 2 7 page 21 All voltages are measured relative to test point GND2 2 9 1 DC Voltages Ref onFig 2 7 DC Voltage GND2 GND reference Elevation Motor ATAC MDA Board ATAC O Derived from 5 3V on SUF 2 9 2 Functional Test SCANtest Test 1 Scanner Information Test 7 Complete Hardware Test 2 9 3 Markings HC68A SUFBdd where dd board revision number 2 9 4 Signal LEDs on the SUF Board The three signal LEDs on the SUF board are for debugging purposes only The ON OFF pattern displayed by these LEDs is not intended for general troubleshooting 2 9 5 Hints After replacement of SUF board As all scanner parameters are stored in the Flash Memory on the SUF board the following steps should be carried out after replacement of the SUF board e Download Firmware e Run Scanner Maintenance e Enter Serial Number of scanner into Flash Memory SCANtest Test 1 The serial number of the scanner is found on the marking label on back of the scanner FSH TSG 001 060710
86. onics Box Note the routing of the cables for later re installation see Fig 7 1 page 63 Pull the cables out of the cable clips Remove the seven T10 fixing screws for the upper cover plate Remove the upper cover plate to get access to the boards Note When closing the Electronics Box be careful to arrange all cables correctly and make sure that no cables get jammed see Fig 7 1 page 63 7 2 LMF Board SMPS PSU REI Filter and Fan The LMF Board SMPS PSU RFI Filter and Fan are located in the lower part of the Electronics Box see Fig 7 2 page 64 Remove Top Cover Locate the lock bracket on the left side of the Electronics Box Loosen and remove the T10 lock screw located in the bracket Open up the Electronics Box 58 FSH TSG 001 060710 Remove the clamp for the camera cable Remove the one T20 fixing screw for the EMC Ferrite Lamp Cartridge cables Remove the three T20 fixing screws for the EMC connection bracket see Fig 7 1 page 63 Remove the eighteen T10 fixing screws for the bottom cover plate Note the routing of the cables for later re installation see Fig 7 1 page 63 Pull the cables out of the cable clips clamp Remove the bottom cover plate to get access to the boards and components Note When closing the Electronics Box be careful to arrange all cables correctly and make sure that no cables get jammed see Fig 7 1 page 63 7 3 CBx Board Note As a spare part the Camera Board include
87. oting sequence 1 Main controller board SUx SUx Profile block write failed Troubleshooting sequence 1 Main controller board SUx SUx Flash block erasure failed Troubleshooting sequence 1 Main controller board SUx SUx Flash block write failed Troubleshooting sequence 1 Main controller board SUx SUx Unknown flash device type Troubleshooting sequence 1 Main controller board SUx pad task creation failed Troubleshooting sequence 1 Firmware pcd task creation failed Troubleshooting sequence 1 Firmware pbl task creation failed Troubleshooting sequence 1 Firmware err task creation failed Troubleshooting sequence 1 Firmware pio task creation failed Troubleshooting sequence 1 Firmware pop task creation failed Troubleshooting sequence 1 Firmware psn task creation failed Troubleshooting sequence 1 Firmware psc task creation failed Troubleshooting sequence 101 FSH TSG 001 060710 Error Code 100 50108 100 50109 100 50110 100 50111 100 50112 100 50113 100 50114 100 50115 100 50116 100 50117 100 50118 100 50119 100 50120 100 50121 100 50122 Description 1 Firmware psi task creation failed Troubleshooting sequence 1 Firmware psp task creation failed Troubleshooting sequence 1 Firmware pts task creation failed Troubleshooting sequence 1 Firmware pto task creation failed Troubleshooting sequence 1
88. our maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX U Stitching between Camera A and B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX U Stitching between Camera B and C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX U Stitching between Camera C and D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUX CBx Camera A not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX S 92 FSH TSG 001 060710 Error Code 100 40036 100 40037 100 40038 100 40039 100 40040 100 40041 100 40042 100 40043 100 40044 100 40045 Description 3 Related cabling S CBx Camera B not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cab
89. ove any loaded media from the scanner and switch back and forth between this tab and another tab 57 2 R Cannot read timer settings 57 3 U The current timer values stored in the scanner are invalid Please select new values and press the Apply button 57 4 The On time must be before the Off time Please make a new selection 57 5 R Scanner timer write operation failed 57 6 R Scanner timer read operation failed 57 7 Scanner timer write operation failed 57 8 R The scanner does not support software controlled powering up down 57 9 U Unable to read the time from the scanner Please remove any loaded media from the scanner 57 10 U Unable to write the time to the scanner Please remove any loaded media from the scanner 57 11 U ASPI must be installed for 96s to work on NT 57 12 U The driver for the scanner can not be found Please reinstall the software to correct the issue 57 13 W The language file is not the correct version Please reinstall the software to correct the issue Scanner 100 118 U Unable to communcate with the scanner Please check the connection to the scanner BO Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Interface board IMx 100 119 Invalid SCS command EN Troubleshooting sequence 1 PC cable PC hardware software etc il 2 Firmware 100 120 R Invalid value in SCSI CDB mM Troubleshooting sequence EE 1
90. ove the Bearing Plate for the rear Drive Roller Pull out the Drive Rollers 61 FSH TSG 001 060710 7 9 Lamp Cartridge LCAA In the HA68A scanners the lamp tube has been replaced by a Lamp Cartridge which consists of a lamp tube and a light sensor Each Lamp Cartridge is factory calibrated which means that the Lamp Cartridge can be replaced without the need for adjustment IMPORTANT Do not attempt to disassemble the Lamp Cartridge in order to replace the lamp This will ruin the calibration resulting in either reduced scanning quality or reduced lamp life WARNING A Attempt to replace the lamp tube will violate safety and constitute a risk of electric shock or injury to person 62 FSH TSG 001 060710 Bottom Cover Plate Upper Cover Plate EMI Ferrite for EMI Ferrite for Lamp Sensor Cables Cartridge Cables IMPORTANT When closing the Electronics Box make sure that these cables Fixing screws for EMC are not getting caught between Connection Bracket 3 pcs upper and lower part of the box Clamp for Camera Cable Make sure that ferrites are properly closed Fig 7 1 Cable Routing 63 FSH TSG 001 060710 Note the routing of this he SMP NT RFI Filter cable under the SMPS of this cable IMx Board behind the SMPS SMPS U profile Stepper Fan SUx Board Motor LMF Board Fig 7 2 Inside Electronics Box 64 FSH TSG 001 060710 Drive Pulley Vibration Grommet Stepper Motor
91. quence 1 PC cable PC hardware software etc 2 Firmware 3 Interface board IMx R semPsp posted more than once Troubleshooting sequence 1 Firmware psp received unknown mail Troubleshooting sequence 1 Firmware mrsErrorTbl missing entry Troubleshooting sequence 1 Firmware unknown reboot command Troubleshooting sequence 1 Firmware pbl received invalid mail Troubleshooting sequence 1 Firmware mbPss creation failed Troubleshooting sequence 1 Firmware pss task creation failed Troubleshooting sequence 1 Firmware mbPss pending Troubleshooting sequence D Corrective Action R R R R 3 103 FSH TSG 001 060710 5 lt E S 6 Error Code O Description 1 Firmware 100 50194 pss event mU Troubleshooting sequence 1 Firmware 100 50195 stitch write failed RS Troubleshooting sequence Ga 1 Main controller board SUx 100 50196 pmb validation failed CG Troubleshooting sequence 1 Main controller board SUx 100 50197 pointer out of range E Troubleshooting sequence 1 Firmware 100 50198 Incorrect camera board Please check all camera board types RS Troubleshooting sequence 1 Firmware 100 50199 Incorrect SUx CBx combination Please validate the combination for this scanner Troubleshooting sequence 1 Camera board CBx m 2 Main controller board SUx 3 Related cabling C 7 4 Firmware 100 50200 invalid timeout task
92. r Test Lamp Test Motor Test Complete Hardware Test Camera Adjustment Adjust Y Axis Scaling Switch Scanner to Test Mode Noise Test Scan Dump If SCANtest 1s started when the scanner is in Error Mode the Error Code Number and a short description of the error will be displayed on the screen 70 FSH TSG 001 060710 8 1 Description of SCANtest 8 1 1 Test 1 Scanner Information Purpose To display scanner data and to enter or change the serial number of the scanner The serial number is stored in Flash memory on the SUx Board The following is displayed Scanner Model Firmware Release Firmware Release Date Firmware Build FPGA Revision FPGA Release Date Boot Code Revision Boot Code Release Date Scanner ID Switch SCSI ID Serial Number Lamp Light On Password for reset of counter is xetnoc 8 1 2 Test 2 LED Test Purpose To test the LED Indicators on the Operator Panel Description All LEDs are sequentially switched ON OFF until Test 2 is terminated 8 1 3 Test 3 Key Test Purpose To test the Keys on the Operator Panel Description Each key on the Operator Panel will turn a LED ON when pressed Key LED Forward and Reverse Ready Green Appl E mail Scan and Copy 8 1 4 Test 4 Original Sensor Test Purpose To test the Original Sensors and the Extended Thickness Detector Description The following LEDs turn ON when one of the Original Sensors is activated Origina
93. r interaction The scanner does not support this command in test mode Please turn off the scanner and turn it on again Troubleshooting sequence 1 User interaction The scanner is initializing Please retry the operation when the scanner has finished initializing Troubleshooting sequence 1 User interaction The scanner is warming up Please retry the operation when the scanner has finished warming up Troubleshooting sequence 80 FSH TSG 001 060710 Error Code Description 1 User interaction The scanner cannot reverse the media while the paper guide is in extended position Please reload the media manually 100 133 Troubleshooting sequence 1 User interaction The scanner is calibrating Please retry the operation when the scanner has finished calibrating 100 134 Troubleshooting sequence 1 User interaction 100 135 Invalid firmware CRC Troubleshooting sequence 1 User interaction 2 Main controller board SUx 100 136 U The scanner is on standby Please turn on the scanner and retry the operation when the scanner is ready BEREEE eek er Corrective Action RS Troubleshooting sequence RS 1 User interaction 100 137 Invalid identify message ir Troubleshooting sequence EN 1 Firmware 100 138 Logical unit not supported m Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 100 139 R PROCESSOR EXCEPTION 0 divide by zero He Troubles
94. ra Housing e Camera Back Plate e CCD Mounting Plate e CBx Camera Board e Camera Base Plate e Camera Guide Bracket e EMC Cage The parts of the CCD Camera are mounted on the Camera Base Plate and the complete CCD Camera is mounted on a Mounting Platform which is part the Mirror Chassis The camera is positioned with the optical axis perpendicular to the scan area by means of the Camera Guide Bracket placed at the left side of the camera The distance between the scanning area and the camera can be adjusted by loosening the three T20 Camera Fixing Screws and turning the Scan Width Adjustment Screw on the Guide Bracket Note The Camera Base Plate and the Guide Bracket are connected by means of two screws with self locking nuts These two screws have been factory set to provide accurate and smooth guidance of the camera and they should not be touched The Lens itself is mounted in the Lens Adapter and three T6 screws secure its position in the adapter Slots in the Camera Housing allow the tube of the Camera Housing to be tightened around the Lens Adapter by means of a Focus Lock Screw see Fig 3 8 page 43 The slots are covered by a flexible Covering Tape to prevent stray light from entering the camera The Camera Housing can be tilted slightly up and down to position the scanline in the vertical direction by turning the Vertical Positioning Wheel 30 FSH TSG 001 060710 Focus The CCD Camera is focused by loosening the Fo
95. rameter list was set to a value Troubleshooting sequence 1 PC cable PC hardware software etc An unsupported field in the parameter list was set to a value Troubleshooting sequence 1 PC cable PC hardware software etc A field in the parameter list was set to an invalid value Troubleshooting sequence 1 PC cable PC hardware software etc Invalid bits in identity message Troubleshooting sequence 1 Firmware Command phase error Troubleshooting sequence 1 Firmware 2 PC cable PC hardware software etc 3 Interface board IMx 100 5001 R Overlapped commands attempted Troubleshooting sequence 1 Firmware 2 PC cable PC hardware software etc 3 Interface board IMx The scanner operation was interrupted by a user Troubleshooting sequence 1 User interaction 100 8147 U The scanner s ID switch has been set to an invalid value Please change switch setting Troubleshooting sequence 1 Smart Card Reader board CRx 100 4002 100 4003 100 4004 100 4005 100 4006 100 4007 R 100 4008 R 100 4009 R 100 5000 D 100 5002 U 89 FSH TSG 001 060710 Error Code Description 2 Main controller board SUX 3 Related cabling 100 8149 U The scanner s smart card is not a valid type for this scanner Please replace it with a valid card ae Corrective Action 3 o c c D n 2 o o 5 Q n O Q c D 2 O D 1 User int
96. s SMPS is used in HC68A All test points referred to below are shown in Fig 2 2 page 10 All DC voltages are measured relative to TB2 pin 1 2 GND The connector CONI is connected directly to the line voltage and constitute a risk of electric shock or injury to persons 2 4 1 DC Voltages 2 4 2 Adjustments IMPORTANT The output voltages of the SMPS are all factory set and should normally not be adjusted The 5 3V output voltage should be no more than 5 3 V measured between GND and TB2 pin 1 2 5 3V on the SMPS and no less than 5 1 V measured between GND and D3 bottom on the CBK board If the voltage is not within these limits it may be adjusted by potentiometer VR1 on the SMPS 2 4 3 Fuses No service replaceable fuses 4 7 e ee ee e ele ee ee ee ees a 4 p n TB2 pin 1 2 5 3V 0 0 1 e e ly yoy L LAIA Y uw TB2 pin 3 6 GND TB2 pin 7 12 5V0 5 NI TB2 pin8 24V 1 0 00000006 5 3V Adjust Fig 2 2 SMPS Type 2 Test Points 10 FSH TSG 001 060710 2 5 LMF Lamp and Motor Driver Board All test points referred to below are shown in Fig 2 3 page 13 All DC voltages are measured relative to test points TP4 12 13 17 GND CAUTION Connectors J1 J7 and all the components in the hatched area are connected to the line voltage and constitute a risk of electric shock or injury to persons 2 5 1 DC Voltages Caution These test points are at high voltage level
97. s au eec pe Eie PR NE 72 Test 0 Moior KAN An E An OEO Sen AS AKA a endda ete 72 Test 7 Complete Hardware E 72 FSH TSG 001 060710 8 1 8 Test 9 Camera Adjustment eese an RARE RARA RR RR RR 72 8 1 9 Test 12 Adjustment of Y Axis Scaling auae teta caidas danna 72 8 1 10 Test 13 Switch Scanner to Test Mode 72 8 1 11 Test 20 NOISE LOS i eva eed eie A deeds eee dee eter ua 73 8 1 12 Test 2T SCAN eta aad eee ER tee ROSA RR EEG A ERR 73 9 Wiring Diagram ss nn ni i roS 75 10 Special Service AT aaa 77 11 Appendix A Error Codes sessvessvesveenversvensvsnevsnnvennnsnnennnennsennsenneensenseenseensesnnessnnsnnesnnennnennsennsensesnsennsenseenseeneene 78 List of Figures Eig 1 1 Hx68A Block Diagram nn nn itte ettet thi eere be tob EE 6 Fig 221 SMES Type I Lest Points nerse ette brote See nne tede ect denotes 9 Fig 2 2 SMPS Type 2 Test Pot eege ics RARE eoa IRR Haas ii eei noes alent is al 10 Fig 2 3 LMF Component Layout senororonrororensnrerarenorenennsserererrernnernsesenensenererensnrnresnsenenennsreverensurssaresesenenrsvererensnsurererer 13 Fig 2 4 CBK Component Layout etie tee m e o e dn ER leien diket 15 Fig 2 5 CBM Component Layout uet oe ore ee ot me t dE RET Le RUPEE HERR 17 Fig 2 6 SUC Component Layout sn eati ie tet eit eg od ec e sapien ient da e tete cs erect ai 19 be SUF Component Layout rU ir 21 Fig 2 8 IME Component Layout retirer eite rente oe rede Pe EE
98. s board is used in HC68A All test points referred to below are shown in Fig 2 9 page 23 All voltages are measured relative to test points GND TI 2 11 1 DC Voltages Ref on Fig 2 10 DC Voltage GND TI R34 top 45 3 V 0 0 2 V 5V0 DI 45 2 V 0 0 2 V 3V3 DI 433 3 V 0 1 V 2 11 2 Functional Test Connect the computer to each separate port in turn and start SCANtest or WIDEsystem to check if the scanner connects with all ports available 2 11 3 Markings HC68A IMGAdd where dd board revision number GND 4 5 2V 0 0 2v 5V0 D1 3 3V 0 1v 3V3 D1 Tr IEN OLLI S019 7 Ea B E S d ROI aid c 2 G B S i EE ig S mmm B 8 8 8 GES E G E rag Ct RRE e E N El ES Fei ai Ie E E E al E o o MAA EN Go SC g E O E ES SES 83 BBB Ez3 3 B Bs B 8888 2 E E 740 99 149 g Bii dd 809 De Si 2 B 5 3V 0 0 2v R34 Top Fig 2 9
99. s bottom part of EMC Cage Mounting Plate and CCD see Fig 3 1 page 32 Remove the Top Cover Remove the four fixing nuts for the CCD Mounting Plate The Camera Board with EMC Cage and Mounting Plate is now free to be removed Remove one fixing screw for lid of the EMC Cage Pull off the lid Remove the clamp for the flat cable brading Disconnect the camera cable After replacement of CBx Board do e CCD Centering Section 3 2 4 page 40 e Vertical Positioning Section 3 2 5 page 41 e Check Scan Width if it is within the limits given in Section 3 2 3 page 38 e Focus will also be OK and no further adjustments are required e Run Scanner Maintenance Section 4 1 3 page 46 7 4 Stepper Motor Fig 7 3 page 65 Remove Electronics Box see 6 3 page 55 Loosen Belt Tightener For re installation see Fig 7 4 Drive Belt Tightener Adjustment page 66 Remove four T10 fixing screws Pull out Stepper Motor Move pulley from old motor to new motor 59 FSH TSG 001 060710 7 5 Paper Entry Sensor Fig 7 5 page 67 Remove Top Cover Locate the bracket for the Paper Entry Sensor Remove the two T10 fixing screws With a firm grip pull and twist the bracket to pull out the Paper Entry Sensor it may be necessary to force the sensor arm to flex a little to get the sensor out 7 6 Paper Exit Sensor Fig 7 5 page 67 Remove scanner chassis from Bottom Cover see 6 4 page 55 Locate the bracket for the Paper
100. s down in Normal position If a required Light Profile Correction is suspended Extended Thickness the Wait Indicator flashes 48 FSH TSG 001 060710 5 2 LED Indicators on Operator Panel Power LED Green and Red Booting Power On Self Test Warm Up Power ON Operating mode Low Power mode Sleep mode Red Scanner in Test mode SCANtest Diagnostic LED Red Booting and Power On Self Test Warm Up Normal Operation Scanner in Test mode SCANtest Error Condition see Section 5 3 2 below Flashing Normal Cd Extended Thickness Automatic update of Light Profile Correction has been suspended for a period exceeding the built in update timer or the scanner has been switched ON with the Scan area Lid set for Extended Thickness Flashing Hint May also occur during intensive scanning in batch mode or if original Exit and Entry Sensors are both activated during power on Flashing Hint Lower Scan area Lid to Normal position to allow Light Profile Correction to be done Error Condition Diagnostic is Flashing Flashing flashing see Section 5 3 2 below Ready LED Green and Red Media Thickness Setting Extended Thickness Booting and Power On Self Test Yellow Yellow Red amp Green ON Red amp Green ON Nomedia OFF Red Red amp Green ON Green OFF Error Condition Diagnostic LED is flashing see Section 5 3 2 below Yellow Red Flashing Flashing Green
101. tern is shown in the table following Step Height Optical Adjustment Step Height 0 through Pattern of 16 Black Lines Black Lines 6879A107 sub pattern B 0 15 mm 6879A107 sub pattern B 0 15 mm 6879A107 sub pattern B 0 15 mm The cameras are adjusted to 8 Black Lines of the Vertical Position Pattern at both ends of the scanlines Adjustment Procedure Place the Optical Adjustment Pattern see table above in the scan area Align the Adjustment Pattern by pushing it sideways towards the Operator Panel and towards the front of the scanner Start SCANtest Select Test 9 Select Uncorrected Light Profile Press Execute Select Green Default Select Detail View Vertical Positioning Loosen the three T20 Camera Back Plate fixing screws use special key p n 0008V354 The screws should be loosened just enough to allow the Camera Back Plate to be moved Adjust the Vertical Tilt Levers to get 8 Black Lines of the Vertical Position Patterns at both ends of the scanline and at the same time maintain correct CCD Centering If 8 Black Lines at both ends can not be obtained Set the Vertical Tilt Levers to their nominal positions that is horizontal position for the lever near the connector end of the camera board and vertical position for the other lever 41 FSH TSG 001 060710 Adjust the Vertical Positioning Wheel to get approximately 8 Black Lines at both ends of the scanline Adjust the Vertical Tilt Levers to
102. try Sensor the sensor arm bends slightly when the unit is pulled out Remove Paper Exit Sensor At left side of Scanner Chassis Remove Finger Guard two M3 nuts over the drive belt Remove the Guard for Gears two T20 screws over the pulley of the front Drive Roller Note These two T20 screws also serve as fixing screws for the lamp reflector To reinstall the Guard for Gears guide the reflector bar by hand from below to align the holes of the reflector bar with the holes of the side plate and the guard See Fig 7 7 page 69 Rotate the rollers to get access to the set screws of the pulleys Loosen the two T6 set screws in the pulley on the rear Drive Roller Loosen the two T6 set screws in the pulley on the front Drive Roller Pull off the Idler Roller Drive assembly Remove the Star Lock disc from the front Drive Roller Loosen the T6 set screw of the Tacho Disc Remove the bracket with Tacho Sensor and Disc Remove the Index Plunger and Bearing Plate from the front Drive Roller Remove the Bearing Plate for the rear Drive Roller At right side of Scanner Chassis motor side Loosen the Belt Tightener For re installation see Fig 7 4 Drive Belt Tightener Adjustment page 66 Remove drive belt Loosen the T6 set screws in the pulleys on the front and rear Drive Rollers two set screws in each Pull off the pulleys mind the jointing tongues Remove the Index Plunger and Bearing Plate from the front Drive Roller Rem
103. ustment Pattern by pushing it sideways towards the Operator Panel and towards the front of the scanner Start SCANtest Select Test 9 Select Uncorrected Light Profile Press Execute Select Green Default Select Detail View Scan Width Loosen the three T20 Camera Back Plate fixing screws use special key p n 0008 V354 see Fig 3 8 page 43 the screws should be loosened just enough to allow the Camera Back Plate to be moved Adjust the horizontal position of the Camera Back Plate by means of the CCD Centering Lever until the oscilloscope image shows the correct number of Scan Width Units of the actual sub pattern at the start and at the end of the scanline Tighten the Camera Back Plate fixing screws Interaction Check Vertical Position After completing all camera adjustments run Scanner Maintenance 40 FSH TSG 001 060710 3 2 5 Check and Adjustment of Vertical Positioning Images of the Vertical Positioning adjustments are shown in Fig 3 7 Hx68A CCD Centering and Vertical Positioning page 42 The aim of this adjustment is to place the scanline in the correct Vertical Position within the scan area and to ensure that the scanline is horizontal The Vertical Positioning of the CCD Cameras is based on the number of black lines of the Vertical Position Pattern that crosses the scanline the Vertical Position Pattern is sub pattern B of Fig 3 9 page 44 The step height of the Black Lines in the Vertical Position Pat
104. wards compatible 2 2 Downloading Scanner Firmware The scanner firmware is stored in Flash Memory on the SUx Board Firmware is downloaded to the scanner through the IEEE 1394 or USB2 0 interface Please refer to any readme txt on the firmware disk for download instructions The download program is started by double clicking the self extracting firmware file It is recommended to disable WIDEsystem before upgrading the firmware to prevent any possible problems caused by this program accessing the scanner during the upgrade Scanner firmware is available on the support home page If the scanner does not go into Boot Mode when the download program is started the scanner can be forced into Boot Mode by turning it OFF setting SW7 on the CRB board switch to ON see page 27 and turn the scanner back ON The scanner will now be in Boot Mode and new firmware can be downloaded as described above When the new firmware has been successfully downloaded turn the scanner OFF set SW7 back to OFF and turn the scanner ON for normal operation FSH TSG 001 060710 2 2 Erase and Restore Parameter Blocks When trouble shooting it may be advisable to clear the parameter blocks in the scanner to reset these to default values The parameter blocks can be erased from Scanner Maintenance by right click on the Title Bar and select Erase Parameter Blocks from the pull down menu Scanner Maint X Close Alt F4 Run calibration only Erase Parameter Bl
105. x FPGA 10k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 10k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 6k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 6k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 20k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 20k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO3 function error Troubleshooting sequence 1 Main controller board SUx Hardware identification error Troubleshooting sequence 1 Main controller board SUx Invalid firmware for this type of scanner Please download new firmware Troubleshooting sequence 1 User interaction 100 FSH TSG 001 060710 Error Code 100 50090 100 50091 100 50092 100 50093 100 50094 100 50095 100 50096 100 50099 100 50100 100 50101 100 50102 100 50103 100 50104 100 50105 100 50106 100 50107 EB o aja Oo EPE Corrective Action 9 3 Description SUx Sector in writeable area of FLASH locked Troubleshooting sequence 1 Main controller board SUx SUx Parameter block erasure failed Troubleshooting sequence 1 Main controller board SUx SUx Parameter block write failed Troubleshooting sequence 1 Main controller board SUx SUx Profile block erasure failed Troublesho

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