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user`s guide - Hewlett Packard

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1. The function keys located above the main keys are labeled F1 through F12 e Pressing F1 displays a Help window for the software program being used e Pressing F3 displays a search window F1 and F3 are available at all times Other function key operations vary by software program edit keys O CO C C Gi COOnDOnoOnoOnono L O0OCOO0OOOO0O0OO DOOD O0OO0OOO0DOC I 00n OLI OOO Ba The edit keys are Insert Home Page Up Delete End and Page Down Use these keys to insert and delete text and to quickly move the cursor on your screen They function differently with some software programs arrow keys oO cerrrT i O ES o
2. OOOO MOOOC I OOO OOOO J dagga O OOOO The arrow keys are controls for up down right and left You can use these keys instead of the mouse to move the cursor for navigation in a Web page in a document or in a game learning the basics 25 26 user s guide numeric keys Eee 0 DO OOOO ODO Cog Y LI OOOOO CIOD OOOOOOCI DDD I DOM OOU BE I DULL J UOCOUOUOOUUC OUL O UOO OWU OUO ES g Press the Num Lock key to lock and unlock the numeric key functions e When the Num Lock light on the keyboard is on the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator e When the Num Lock light on the keyboard is off
3. Web browser is not set up properly Verify that the Web browser is installed and set up to work with your ISP Cannot automatically start Internet programs You must log in to your ISP before some programs will start Log in to your ISP and start the desired program Internet takes too long to download Web sites Modem is not set up properly Verify that the correct modem speed and COM port are selected 1 Click Start and then click Control Panel 2 Click Printers and Other Hardware if it is present 3 Double click Phone and Modem Options 4 Select the Modems tab and then click the Properties button 5 In the Device status area verify the modem is working properly 6 In the Device usage area verify the modem is enabled 7 If there are further problems click the Troubleshoot button and follow the onscreen instructions The AOL program comes up even it is not being used The PC is still trying to use AOL for Internet access You may want to remove the AOL program To uninstall AOL 1 Click Start on the taskbar 2 Click Control Panel 3 Double click Add or Remove Programs 4 Select America Online click Change Remove and then click Yes when the confirmation window opens NOTE Removing the AOL program will not cancel your account with AOL 80 user s guide keyboard and mouse Symptom Problem Solution Keyboard commands and typing are not recognized
4. 3 When you click the Media Guide or the Radio Tuner features Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations dvd terms Title Each DVD can hold one or more titles Most full length movies have only one title on the DVD but some DVDs include several short movies with each movie being a separate title Chapter Each title is divided into multiple chapters A chapter is a particular segment or scene in the movie When watching a DVD movie you have the ability to jump to the next chapter the previous chapter or to a specific chapter Frame A single image in a movie is called a frame A Control Panel B Video window For more information on this software refer to the online Help within the Windows Media Player Click the Help menu in the Windows Media Player menu bar If necessary first display the menu bar by clicking the up arrow icon in the upper left corner of the Windows Media Player window playing dvd movies with the intervideo windvd player The InterVideo WinDVD Player program uses a DVD drive select models only to run software from CDs or DVDs play music CDs and play DVD movies You can also use Windows Media Player and a DVD drive to play DVD movies refer to playing cds and dvds with windows media player on page 54 NOTE Most DVD movies are localized to geographical countries regions For information about this
5. After you have completed the steps on the quick setup poster you are ready to turn on your PC 1 Press the Power button on the monitor 2 Press the On button A on the front of the PC see the following figure 3 Press the Power button on the speakers if they are present 4 Click an option to select your language if applicable for your model Click OK and then confirm your selection by clicking Yes Wait until the PC makes preparations It may take up to 30 minutes to set up the language on the PC 5 Set up Microsoft Windows by following the onscreen instructions 6 Refer to the following section registering your pc for information on completing the registration process select models only 7 Double click the large Internet Access icon on your desktop if it is present Wait until the PC displays the Easy Internet Sign up window and then follow the onscreen instructions 8 Restart the PC Click Start on the taskbar click Turn Off Computer and then click Restart registering your pc You may be prompted to register the PC select models only Register so you can receive changes updates and support You can register any of these ways e Double click the registration icon on your desktop and follow the onscreen instructions e Register online at http register hp com turning off the pc For best results turn off the PC without pressing any buttons on the PC chassis 1 Close any open software pro
6. Your PC includes software that lets you e Play music CDs by using either MusicMatch Jukebox select models on page 53 or Windows Media Player on page 54 e Play DVDs by using either Windows Media Player on page 54 or InterVideo WinDVD Player select models on page 55 playing music cds with musicmatch jukebox MusicMatch Jukebox lets you e Play music CDs e Record digital music files to your hard disk drive e Create music CDs by using your CD RW drive e Organize your digital music into libraries e Listen to music over the Internet If you are connected to the Internet when playing a music CD MusicMatch Jukebox searches a CD database on the Internet displays the song titles in the Playlist area and then begins playing the CD The next time you play this CD you don t need to be connected to the Internet MusicMatch Jukebox displays the song titles from memory working with sound pictures and video 53 54 user s guide To play a music CD 1 Insert the music CD into the drive e The MusicMatch Jukebox window opens If the Audio CD wizard window opens select MusicMatch Jukebox from the list You may have to scroll down in the window to see MusicMatch Or e If the MusicMatch window does not automatically open click Start on the taskbar choose All Programs choose Music choose MusicMatch and then click MusicMatch Jukebox 2 To control the CD in the drive click the CD tab at the top of the MusicMatch Ju
7. 4 Click HP PC Recovery Tools CD The tools window appears 5 Follow the onscreen instructions Store the Recovery Tools CD in a safe place system restore WARNING Try System Restore before using the HP PC System Recovery program If software on your hard drive accidentally gets erased or damaged first use the Microsoft System Restore feature in Windows XP to restore the PC system and program settings System Restore returns the PC settings to a selected restore point without affecting user programs or document files For more information type System Restore into the Search box in Help and Support to start system restore 1 Close all open programs 2 Click the Start button 3 Choose All Programs 4 Choose Accessories 5 Choose System Tools 6 Click System Restore Follow the onscreen instructions application recovery NOTE Not all models include the Application Recovery program Perform steps 3 through 5 of the following procedure If HP Application Recovery appears in the folder your PC includes the program If an individual factory installed application or driver accidentally gets erased or damaged you can reinstall the software using the HP Application Recovery program select models NOTE Do not use the Application Recovery program to reinstall software programs that came on CDs or DVDs included in the PC box Reinstall these programs directly from the CDs or DVDs to start applicat
8. Memory Card fingers up MultiMediaCard MMC Upside down gold connector G lower fingers up Memory Stick MS Upside down gold connector G lower Memory Card fingers up SmartMedia SM Facing up G lower Memory Card using your cd dvd and diskette drives your drive options Your PC has one or more of the following drives Drive What it does CD ROM Reads audio and data CD discs CD RW or cd writer Reads and records burns audio and data CD discs DVD ROM Reads audio and data CD and DVD discs DVD RW R or dvd writer Reads and records burns audio and data CD and DVD discs Combination Drive or Combo drive Combines the functions of two drives into one There are two versions e A DVD Writer drive and a CD RW drive Or e A DVD ROM drive and a CD RW drive Diskette floppy Reads and writes to a 3 5 diskette floppy disk A Eject button B Door handling cds dvds To avoid damaging a disc follow these guidelines e Return the disc to the case when you are finished using it e Handle the disc by its outside edges or center hole only e Do not touch the unlabeled side of a disc or place the unlabeled side down on your desk Doing so could scratch the surface of the disc e Store discs at room temperature inserting and removing cds and dvds CAUTION Use only standard shaped discs in your drives Using non standard disc
9. by the PC Keyboard connector is not properly connected Turn off the PC by using the mouse reconnect the keyboard to the back of your PC and turn on your PC Program in use has stopped responding to commands Restart or turn off your PC using the mouse Keyboard is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details Cursor will not move using the arrow keys on the keypad The Num Lock key may be on Press the Num Lock key The Num Lock light should not be on if you want to use the arrow keys in the number keys group The keyboard Print button does not work Some programs do not recognize the Print button Use the Print menu item in the program Wireless keyboard does not work after installation or is not detected Keyboard batteries are low or empty Replace the two AA alkaline batteries in the wireless keyboard then set the ID channel by pressing the Connect button on the wireless receiver and then on the keyboard Refer to the documentation that came with your wireless set Mouse does not respond to movement or is too slow Mouse connector is not properly plugged into the back of the PC Turn off your PC using the keyboard 1 Press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu 2 Use the up or down arrow key to s
10. o GBBG00000000 O aoga anog D 0o0ogogoogooaaooga g aog DOGO HOBBBEBBBBBBEBA Jal DOGO oooga O 98 e p agga egga This keyboard enables you to e Adjust speaker volume e Place the PC into standby to save power learning the basics 23 A Wireless receiver B Wireless keyboard C Wireless mouse A Number lock on B Caps lock on C Scroll lock on D Receiver activity 24 user s guide wireless keyboard set A wireless keyboard B uses a receiver transmitter unit A instead of a connector cable to communicate with your PC The wireless keyboard mouse C and receiver set is available with select models only If your keyboard does not work properly refer to troubleshooting on page 73 standard keyboard features alphanumeric keys The alphanumeric keys are the main keys found on a standard typewriter function keys 3 3 OD LI Io EEATT DOL O LJUODUDUDUDUDIUL_J ool DOUUULDUUUDUUUIUI O maaf COL ILI LILI OCO poop
11. push the two black dots on the inside to free the insert section of the cover and then move the insert up and out of the cover N working with sound pictures and video 67 68 user s guide 5 Put the new cover on the cover hinges P Close the cover over the DockSpot 6 Connect the DockSpot cables e Plug the USB cable K into the back of the PC e Plug the red and yellow connectors L into a TV if you want to view the camera images ona TV e Plug the power cord M into a power outlet 7 Insert the camera Hold the camera over the camera cradle R with the viewer window toward the front of the PC and lower the camera onto the cradle taking care of your pc protecting your pc from power surges Power surges for example voltage spikes power outages or brownouts may cause software problems Symptoms of voltage spikes include a flickering video display unexpected PC startups and the PC not responding to your commands A voltage spike can occasionally corrupt or destroy files Because of this you should e Consistently make backup copies of your data files And e Prevent damage from voltage spikes by installing a PC surge suppressor between the electrical outlet and the PC power cord using virus protection programs HP provides a virus scanning software program to help protect your PC select models only A PC virus can destroy information on the hard disk drive You can get a virus from inf
12. using a browser A Web browser program searches for finds and displays Web site information How you explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser using the internet 33 34 user s guide Once you are connected to the Internet your browser displays the home Web page You can go to a different Web site by entering its address such as http www hp com in the address box in the Web browser and pressing Enter on your keyboard Or you can use the browser Search tool to search for references to a specific word or phrase on the Web searching the internet Most browser programs include a search feature You may need to click a button or select from a menu to display the search feature depending on the type of browser program Type a question or a word that describes the information you want to find into the Search box and then press Enter The Windows search feature includes direct use of the Internet Explorer Search If your ISP provides the browser you may not be able to use Internet Explorer to search the Internet To begin a search 1 Click Start on the taskbar 2 Click Search 3 Click Search the Internet You may have to scroll down in the list to see this option 4 Type a word or question into the Search box 5 Click Search The PC connects to the Internet if needed performs the search and displays the results Click a l
13. 2 does not work PC stops responding or does 1 2 3 not work You replaced the hard disk drive or 1 removed the partition using application recovery and system recovery 87 A hard drive is a disk inside the computer that stores the operating system programs and data 88 user s guide creating recovery cds dvds 1 You can recover bring back the operating system and programs that were included on your hard drive just as they were when you bought the computer 2 You recover the operating system and programs directly from your hard drive where a copy was placed for your convenience We call this part of your hard drive the recovery partition The recovery partition takes up some space on your hard drive 3 You can copy the information of this recovery partition onto CDs or DVDs 4 Then if you would like to make extra space available on your hard drive you can delete the recovery partition using a special software tool 5 Do not delete your hard drive partition unless you have made recovery CDs or DVDs The recovery discs can be used only with the specified PC model The discs are licensed for use only with your PC The recovery CDs DVD can install the operating system and software on your PC hard disk drive if the software becomes corrupted or is accidentally erased using recovery cd dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery CD DVD Creator program bef
14. 2 Click the DataProjects tab at the top of the RecordNow window 3 Select a project option e Data Disc e Exact Copy e Erase Disc 4 Follow the onscreen instructions to finish You can add new data files to a CD R or CD RW disc in a later recording session if disc space is available You can also update previously recorded files that have the same name as your new data files on your CD RW disc creating burning music cds with windows media player NOTE HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law Your PC has recording software called Windows Media Player You copy or download music to the Windows Media Player Media Library and can then organize or copy the music files You can copy Window Media files that have a wma extension mp3 files or wav files to a CD by using a CD RW drive or a DVD Writer drive You can also use Windows Media Player to copy music files to a portable device or memory card Use a CD R disc if you are going to play the disc in a CD player CD ROM CD RW DVD ROM or DVD RW R drive CD R discs are compatible with more players than CD RW discs are To create a music CD using Windows Media Player 1 Click Start on the taskbar choose All Programs and then click Windows Media Player 2 Click Copy to CD or Device 3 Follow the onscreen instructions to select the music files and the CD o
15. PC Some data files may be difficult to find after the System Recovery so it is best to back up all hard disk drive files before performing a System Recovery e Full System Recovery This recovery function completely erases and reformats the hard disk drive The program performs a full System Recovery to reinstall the operating system programs and drivers from the recovery discs However you must reinstall any software that was not installed on the PC at the factory This includes software that came on CDs included in the PC accessory box and software programs you installed since your purchase NOTE If your PC has a blank or corrupted hard disk drive you will see only the full System Recovery option using application recovery and system recover 93 g app yY Y Y 94 user s guide to run system recovery program using recovery discs 1 If the PC works back up all data files that you want to save onto removable media such as CD RW or diskette Remove the backup CD or diskette you ve made 2 Press the Eject button on the top disc drive and wait for the tray to open Insert Recovery disc 1 and close the tray 3 Turn off the PC e If the PC works Click Start on the taskbar click Turn Off Computer and then click Turn Off Or e Press and hold the On button approximately 5 seconds until the PC turns off 4 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 5 Press
16. aid ep eedesepelagns deta ead eagetneotnces ee 35 if your isp provides the e mail Program ccccceeeceeeeeseeeeteeeenteeeenteeees 36 getting help COCO OOOOH OOOO OO OOOOOO OOO OO OOOOOOOOOOOS OOO OS OOOOOO OOO OOS OOOOOOOOOOS OOOOH OOOOOOCOOEE 37 h lp and Support COMER eee e eaaa a AEA E A 37 UEI E 2S1 aE AE A E NEA 37 using pdates fr m ip tities seeiis E E EE E AS 38 Getting MESSAGes tepi ea a a aaa tet 38 turning off MESSAGES oy ccaye ue aa eas ned es easy ns ts ear oe teen cy 38 PESHObirich MESSAGES 2 65 ernia a a Res tel Saenger eto ea 39 resolving problems 450 scsi ceess anette ae taccr paca tetavaa ee Musas aasnnesmanrona case aor 39 upgrading and servicing the Perc iecisndcsodicerdsermscrieieimeieacnwteaueie diane 39 warranty amp support guide 2 ocak oc suscaiau tnieostet doadartasuaantavepsadalalimadcorauntes 39 online guides sea e A ieee ae oe ee eee 40 Web sites about your PE sternere alecsevseneseuadangeaceboracanctseeutevestenteay 40 microsoft windows xp operating system cccccccceesseceeeceeeeeseeeesteeeetseees 40 working with sound pictures and video esesssssoossosseeoesossseoss AI using SPECKEIS x ciecich sategtvanbodanuencondectaguadsesaeeouacee tease ondeneurd aE E A 41 adjusting speaker volume 5c Sinan teach vues aoe a euay ee attenee tras enueee ty 42 connecting a multi channel speaker system to your PC cccceeeeseeeeeeetteeees A2 iv user s guide using AMM C OPN ONGh
17. any open programs To close programs click X in the upper right corner of each window 2 Click Start on the taskbar 3 Choose All Programs 4 Choose PC Help amp Tools 5 Click HP PC Recovery CD DVD Creator The creator window appears 6 Follow the onscreen instructions Label each disc as you make it Store the System Recovery discs in a safe place using application recovery and system recovery 89 90 user s guide using the recovery tools cd Your PC allows you to create burn a Recovery Tools CD After you make the HP PC Recovery Tools CD you can use it to e Read instructions to use each utility on the Recovery Tools CD e Start the System Recovery program from the recovery partition e Remove the System Recovery partition from your PC hard disk drive to increase space for data e Create a new data partition on your PC hard disk drive e Start the Microsoft Recovery Console a utility from Microsoft that can perform operating system diagnostics and repairs WARNING Before using the HP PC Recovery Tools CD to change your hard disk drive make System Recovery CDs for your PC by using the HP PC Recovery CD DVD Creator program You cannot make System Recovery CDs after you remove the system recovery partition You must create burn the Recovery Tools CD before you can use it to create or to start the recovery tools cd 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tools
18. disc click the Data Projects tab at the top of the RecordNow window and then click Erase Disc to remove previously recorded files from the disc Continue by following the steps under creating a music cd on page 58 or creating a data cd on page 58 working with sound pictures and video 57 58 user s guide creating a music cd RecordNow creates closed session music CDs which means you must record all music files on one CD in one recording session Music files can be recorded repeatedly on a rewriteable CD RW disc but all previously recorded files must be erased first CD R discs cannot be erased See getting started with recordnow on page 57 NOTE CD R discs play in most home and car stereos CD RW discs play only in some stereos To record a CD R or CD RW disc 1 Open RecordNow and if necessary erase the CD RW disc see getting started with recordnow on page 57 2 Click the Audio Projects tab at the top of the RecordNow window 3 Click a project option e Audio CD for Car or Home CD Player e Exact Copy e Jukebox CD 4 Follow the onscreen instructions to finish recording your disc creating a data cd Use RecordNow to copy a data disc or to copy personal data files from your hard disk drive Insert a blank or an appendable disc to copy to To create a data CD 1 Open RecordNow and if necessary erase all files from the disc see getting started with recordnow on page 57
19. first and then record them to disc e Restart the PC and try again diskette floppy drive select models only Symptom Problem Solution A non formatted diskette has been inserted PC is unable to read the diskette floppy disk To format the diskette 1 Click Start and then click My Computer 2 Right click the 3 Floppy As icon 3 Select Format 4 Select the desired options and click Start to begin formatting the diskette Diskette is damaged Use a new diskette Diskette drive has failed Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details A diskette has been left in Invalid system disk message When drive activity stops remove the diskette and press the displays the drive during startup spacebar The PC should start up Diskette drive activity light Diskette is improperly Remove the diskette and reinsert it insert the diskette with stays on inserted the round metal disk facing down and the arrow on the top pointing into the drive and then push the diskette in until it stops Diskette drive is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details 76 user s guide diskette floppy drive select models only continue
20. not available in all countries regions using the internet 31 32 user s guide The World Wide Web WWW also called the Web is a public part of the Internet used by individuals companies governments and organizations These individuals and groups have created millions of Web pages in support of their activities A Web page is a file or group of files that a user can access by entering the Web page s file location or URL The URL Uniform Resource Locator identifies a Web site location typically in the form http www name extension for example http www hp com The URL may include the path to a specific file within that site Each period or dof in the URL separates elements within the address For example you will see the URL extension com used by companies When you enter the URL into your browser address box and press the Enter key on your keyboard the browser contacts that location and displays the Web page for you Imagine you are reading a newspaper On page 1 you may read something like For more details see page 3 column 2 You turn the page for more information A hyperlink on a Web page works the same way except that you click the mouse with your cursor over the link to move to the page or the Web site The way that a hyperlink links files together is what gives the Web its name because the Web weaves and connects idea to idea all over the world Your e mail address identifies the electronic post
21. office box where people can send you electronic mail E mail addresses have the form name domain extension The domain is usually the name of the ISP or organization The extension usually identifies the type of organization For example if your name is Jane Jones and XYZ is your ISP your e mail address might be JaneJones xyz com with the extension com indicating that XYZ is a business For information on using e mail see sending and receiving e mail on page 35 setting up your internet account 1 Set up your modem or other Internet connection e If you will be using a modem to connect to the Internet please refer to the quick setup poster and to connecting the modem on page 8 for instructions e If you will be using a network high speed or broadband connection refer to setting up the ethernet connection on page 9 for instructions 2 Choose an ISP Before you can connect to the Internet you must sign up with an Internet Service Provider ISP HP has made arrangements with leading ISPs in your area to help you sign up for Internet service select models only 3 Connect to your ISP and the Internet Use one of these methods e Double click the ISP provided icon on the desktop Or e Press the Connect or Internet button on the keyboard select models only D Or e Click Start choose All Programs choose Online Services and click Internet Explorer Use Easy Internet Sign up available on select
22. sites e Finda file or program on the hard disk drive e Place the PC into standby to save power e Get support information e Connect to the Internet if you have an established Internet account internet keyboard 3 0 oco 950005 cooocG He WE U U coo teeneene ao age This keyboard enables you to e Adjust speaker volume e Customize the buttons to open programs and connect to Internet Web sites e Search for information on the Internet e Find a file or program on the hard disk drive e Start and stop playing a CD or DVD skip to the previous or next track and eject the disc tray top drive only e Place the PC into standby to save power e Connect to the Internet if you have an established Internet account e Mute speaker sound e Get support information e Print standard keyboard LEDs light emitting diodes are lights used to indicate status A The lights LEDs turn on to indicate left to right the number lock on the capitals lock on and the scroll lock on B The plus and minus buttons adjust the speaker volume C The moon icon button places the PC into standby mode or wakes the PC from standby mode A BC AA o Goo Goon GaEo 228 00 gago Bobo GGA 000ga
23. than 250 GB of total disk space Your PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive Refer to using the recovery tools cd on page 90 for information on how to make this disk space available unavailable hard disk drive space Preloaded software programs and a partition within the hard disk drive take up a certain amount of space on your hard disk drive NOTE The system recovery image is in a partitioned area of the hard disk drive this disk space is usually not available for your use The partition e Houses a backup version of the operating system and the programs included with the PC e Takes up about 5 GB of hard disk drive space reducing the total amount of space available for your use e Can be removed using the Recovery Tools CD see using the recovery tools cd on page 90 Use the following procedures to e View the amount of used and free disk space by using the System Tools Disk Management e Uninstall unneeded programs e Use the Disk Cleanup utility viewing the amount of used and free disk space 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if it is present 4 Double click Administrative Tools 5 Double click Computer Management The Computer Management window opens 6 Double click Storage 7 Double click Disk Management Local Infor
24. the numeric keys are directional keys used to move the cursor or play games keyboard indicators Each keyboard indicator is a light labeled with the name or icon for its status Icon Name Description Num Lock Numeric keys are locked as numbers keys and arithmetic functions A Caps Lock Alphanumeric keys are locked to uppercase l Scroll Lock Scroll function is locked special keyboard buttons OOIDUDUDUUIDUDIL I Co OUOU OUY E m OODOO0OOOOOONDOMI i 7 OO onog ess T J BE OOQ L There are special buttons select models only at the top of the keyboard Some models have some of these special buttons on the left side of the main keys These buttons operate a CD or DVD player connect you to the Internet or provide quick access to specific functions hp oa A B C D E D al m zw NOTE The number location and labeling of buttons vary by keyboard model video Figure Key Icon Feature Description A Cc Standby Puts PC into power saving mode screen is blank b
25. there is an old or unnecessary device driver listed in the Device Manager this may be causing the device conflict To uninstall the old driver for the new device driver to work properly do the following Right click the device click Uninstall and then click OK 7 Rightclick the device and select Properties 8 If available click the Resources tab to verify that there is a device conflict 9 Click the General tab to see if your device is enabled and working properly If it is available click the Troubleshoot button and follow the onscreen instructions in the device troubleshooter wizard 10 Restart the PC Click Start click Turn Off Computer and then click Restart troubleshooting 79 internet access Symptom Problem Solution Cannot connect to the Internet Internet Service Provider ISP account is not set up properly Verify Internet settings or contact your ISP for assistance Modem is not set up properly Reconnect the modem verifying connections see page 8 Note that your PC may also have an Ethernet network interface also called a network interface card or NIC that connects to a LAN Local Area Network Although it looks similar to the modem connector the RJ 45 Ethernet network connector is not the same Verify that you are using the modem connector Do not connect a telephone cable to the NIC Do not plug a network cable into a telephone service line doing so may damage the NIC
26. this drive is printed and included in the PC box select models using a tv as a monitor Your PC may have TV out select models only capability which means you can connect it to a television to view the computer image on a TV screen With the TV out feature you can view the computer image watch DVD movies if you have a DVD player or play games on your TV cables you may need To connect a TV to the PC you may need a video cable and an audio cable not provided purchase separately The type of video cable you need depends on your TV e If your TV has an S video jack you need an S video cable e If your TV has a composite video jack you need a composite video cable and depending on the jacks on the back of your PC you may also need an S video adapter cable A S video cable B Back of PC C S video jack A Composite video cable B Back of PC C Composite video jack A Composite video cable B S video adapter cable C Back of PC D S video jack connecting to a tv set To use your TV as a PC screen 1 Turn off the PC 2 Connect the TV cable using one of the following arrangements depending on the connection jacks on your TV e If your TV has an S video jack connect an S video cable from the S video In jack on the TV to the S video jack on the back of the PC e If your TV has a composite video jack and your PC has a composite video jack connect a composite video cable to the Video In jack on the TV
27. to open the Sounds and Audio Devices Properties window On the Volume tab place a check in the Place volume icon in the taskbar check box Click Apply and then click OK The Volume icon appears in the taskbar The two ways to use the Volume icon are 1 Click the Volume icon on the taskbar 2 Adjust the volume 3 When you are satisfied with the sound level click outside the Volume window to close this window Or 1 Double click the Volume icon on the taskbar The Volume Control settings window opens 2 Adjust the volume 3 When you are satisfied with the sound level click the Close box the X in the corner to close this window connecting a multi channel speaker system to your pc Multi channel audio speakers plug into the Audio In Audio Out and Mic connectors on the back or front of the PC Refer to pc back on page 5 or pc front on page 7 for the location of the connectors 1 Turn off the PC and the speakers 2 Connect the three audio cable plugs from the speaker system to the connectors on the back of the PC See the following table 3 Turn on the PC 4 Turn on the speaker system Connect speaker plugs for To PC Connector 4 4 1 6 5 1 connector icon 2 Speaker Speaker Speaker Mode Mode Mode Front speakers Front speakers Front speakers Audio Out T lime green v OUT Not used for Rear speakers Rear speakers Audio In blue T speakers IN Not used for Not used for C
28. tray into the PC using the combo drive The combination drive is available on select models only It combines the functions of two drives into one Either a DVD RW R drive dvd writer and a CD RW drive or a DVD ROM drive and a CD RW drive using the diskette floppy drive The diskette floppy drive is available on select model PCs If your PC does not already have a diskette drive you cannot add one to the PC chassis as an internal drive Instead purchase an external USB diskette drive or other external storage device to suit your needs If your PC has a diskette floppy drive select models only you can use a 3 5 diskette floppy disk to store files 1 Insert the diskette with the round metal disk facing down and the arrow on the top pointing into the drive 2 Gently push the diskette into the drive until it locks in place 3 You can copy files from or to the diskette Refer to the Windows Explorer section of Windows Help for instructions on copying files to and from a diskette 4 When you are ready to remove the diskette check that the light on the drive is off This indicates that the PC is not writing to the diskette 5 Press the Eject button on the PC to remove the diskette Remove the diskette from the drive prior to turning off the PC CAUTION Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it playing cds and dvds
29. up any data that you want to keep onto a removable disc The System Recovery program uses a special recovery partition on the hard disk that stores an image of the original software NOTE The System Recovery image is in a partition area of the hard disk drive and takes up part of the total drive space This disk space is not usually available for your use In the unlikely event that you replace the hard disk drive or somehow damage the data in the special recovery partition on the hard disk drive use recovery discs to reinstall the operating system and software on the hard disk drive See system recovery using recovery discs on page 93 Make your own recovery discs CDs or DVD before you need them see creating recovery cds dvds on page 88 You can also make the Recovery Tools CD This CD contains utilities that allow you to make changes to your hard disk drive see using the recovery tools cd on page 90 starting system recovery if the pc is responding 1 Turn off the PC Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse Turn on the PC 2 Click Start on the taskbar choose All Programs choose PC Help amp Tools and then click HP PC System Recovery 3 Wait until the System Recovery window appears asking Do you really want to start System Recovery 4 Click Yes to continue with the recovery process If you created recovery discs you may be directed to insert re
30. 12 Start button 16 Start menu contents 16 storage multi storage bay 63 Support messages 38 telephone numbers 39 surface using mouse on 19 System Recovery 92 starting if PC is not responding 93 starting if PC is responding 92 using recovery discs 88 warning 92 when to use 86 System Restore 86 90 system updates 38 T television viewing PC image on a TV 60 terminology for DVD 55 tips 38 transferring information to your new PC 14 troubleshooting 73 turning off PC 11 85 turning on PC first time 10 troubleshooting 73 TV connecting 60 disconnecting 63 TV out 60 cables 60 connecting a TV set 61 disabling TV option 63 viewing PC image on TV 62 U uninstalling software 71 Updates from HP using 38 updating system 38 upgrading PC 39 upgrading to V 92 modem features 9 URL defined 32 User button 27 using 7 In 1 memory card reader 48 v V 92 modem 9 viewing onscreen guides 19 virus protection 69 voltage requirements 2 volume adjusting 42 74 adjusting microphone 45 controls 28 show Volume icon on taskbar 42 Volume Control settings window 42 Volume icon show 44 volume displaying icon in taskbar 42 44 Ww warranty 39 Web See also Internet browser programs 33 page 32 searching the 34 Windows Media Player 54 creating CDs 59 Help 55 59 Windows XP 15 device drivers 84 Help 40 WinDVD 43 control panel 56 starting 55 wireless keyboa
31. C features and connector positions may vary A CD storage B CD ROM or CD RW drive C DVD ROM or DVD Writer drive D Diskette floppy drive E 7 In 1 memory card reader F FireWire IEEE 1394 G USB 2 0 two shown H Audio line in I Microphone K On button indicator M Hard disk drive activity indicator light N Door opened to show connectors pc front The front of your computer has the drives the On button and hard disk drive activity indicator light Some PC models also have connectors on the front of the PC setting up your pc 7 other ways to connect There are other ways to connect to the ISP that do not use the telephone modem such as a LAN Local Area Network or DSL Digital Subscriber Line Check with your ISP for specifics on your connection See setting up the ethernet connection on page 9 if you are connecting through a LAN A Modem connector select models only B Telephone connector select models only C Back of PC D Modem telephone cable E Wall jack F Telephone not provided 8 user s guide connecting the modem The modem is used for connecting to an ISP that provides telephone dial up connection to the Internet NOTE Your PC may not come with a modem Check with your ISP for specifics on your connection Before you can connect to the Internet and send or receive e mail and faxes using telephone dial up you must connec
32. Click Start 2 Click Control Panel 3 Click Appearance and Themes if it is present 4 Double click Display 5 On the Desktop tab click Customize Desktop 6 Under Desktop cleanup click Clean Desktop Now 7 Follow the onscreen instructions Retrieve a desktop icon by opening the Unused Desktop Shortcuts folder on your desktop and dragging the icon onto the desktop cleaning up your hard disk drive As you use your PC and store files the hard disk drive fills up and becomes cluttered affecting performance To manage this delete files you are not using 1 Close all open programs 2 Click Start on the taskbar 3 Click My Computer 4 Right click the hard disk drive you want to clean and click Properties 5 On the General tab click Disk Cleanup 6 Wait for the calculations to complete VN CAUTION Do not delete unfamiliar files If in doubt do not delete 7 Select the types of files you want to delete click OK and then click Yes 8 Click OK to close the window troubleshooting Symptom describes the sign or warning message for the type of problem Problem identifies one or more reasons why the symptom may have occurred Solution describes what you should do to try to solve the problem For help on general and miscellaneous problems you may be experiencing with your PC refer to the following pages for possible solutions For more detailed information press the Help button on your keyboard or clic
33. Device and then select the Analog Display option 5 Click the OK button and then click OK again 6 When the PC image appears on the monitor screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting disconnecting the tv 1 Disable the TV option See the previous procedure 2 Turn off the TV and the PC 3 Remove the video cable from the TV and the PC 4 Remove the audio cable from the TV and the PC 5 Reconnect your PC speaker cable to the Line Out jack lime green connector on the back of the computer using your multi storage bay Your PC may have a multi storage bay select models only on the top of the PC chassis You can use it to e Store CDs and DVDs or store memory cards e Dock a peripheral device in the bay such as a digital camera docking station e Place a peripheral on the top of the chassis e Install the special cover and the DockSpot camera station sold separately The bay design allows you to place a device and thread the USB or FireWire IEEE 1394 data cable and the power cord underneath the rear top cover to the connectors on the back of the PC Your PC may look different from the one shown here Component connector location type and number vary by model working with sound pictures and video 63 64 user s guide storing cds dvds or memory To store CDs and DVDs open the bay cover figure A and gently lift the tw
34. EPEC a 19 SCFOMING eset rsh ae aa o e Se ctre a i aS he in de AA 20 UIOSC ION sect coci acct a lacie a an hareeedtanes hehe a a a acces 20 PONNING oooi usin ied ah ESEE E E nec era E ola E E 20 switching mouse button functions A220 20c 0sss evsectceoseredseaauent coseaateeavautesitann ee 21 changing mouse PoInlerspeed cer wees Oa a ee 21 Using the kevbOanel 2 veka ciate tye ae E E E dietician utpeti Cute fal 21 about your keyboard oct c uss cea catictad hace saree satantuls aah ots oseancaeeoane wodenante 21 wireless keyboard Set cares cach sedan haces shade acqidec di deioestutainraduee aetna 24 standard key bocird fechures iac ccon poesatonsnronnapcnxrcuiecrmmavinemnceampmonganee arin 24 customizitig Ihe bultons aerenca e a tse ee 29 adjusting fhe monilo sisipin ee a i E a r 29 USING C PUINIGK sisiane eiee da dena E EAE E Eea A EEE E ESEE 30 using the internet sssssoescscccccccccccococccoeecececcecesoooosecssececececeeeesssss S T abo tth intermety siase E AE E E rear E TA 31 setting up your internet ACCOUNT eeeseeeeeeeeeeeeeeeeeeeeceeeceeeeeeeeeeeeseeeeeeeeeees 32 signing up for a new or an existing isp account using easy internet sign up 33 SIG Cl SENE 2 eves E T E 33 Searching tne INIGRNeh ces Aicre Seago eG sid ot vo aha iad a A 34 r stricting internet Contento ee a a a E bot nnyeeindansins anne ts 34 sending and receiving e mail n state tee bn cite detonate 35 if using outlook express ia 4 shek Vcc dah
35. Look in the PC box for printed details or updates regarding your model PC When placing your PC consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity Refer to safety and comfort on page 4 WARNING The power supply is pre set for the country region in which you purchased your PC If you move please check the voltage requirements before plugging your PC into an AC power outlet NOTE Refer to protecting your pc from power surges on page 69 for information on protecting your PC Put your PC together in this order 1 Position the PC chassis and connect the power cord to the chassis and to the power outlet but do not turn on the PC 2 Position the monitor sold separately and connect the power cord to the power outlet but do not turn on the monitor Connect the monitor cable to the PC 3 Position the keyboard and the mouse and connect each to the PC NOTE Your PC uses active speakers only Active speakers have a power cord and connect to the green Audio Out connector on the back of the PC Passive speakers have no power cord or power switch 4 Position speakers select monitor models include speakers connect them to the PC and then connect the speaker power cord to the power outlet but do not turn on the speakers setting up yourpe 3 4 user s guide 5 Connect the modem cable to the telephone line wall jack and to the modem select mode
36. Lower slot You can place media in one or more of the card slots and use each media independently Place only one piece of media in a slot at one time Each card slot has its own drive letter and icon When you insert media the display label may change to the title of the media if the title is present special note about the safely remove hardware utility CAUTION Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected Doing so removes the operating system recognition of the 7 In 1 memory card reader from your PC you must restart the PC to see your memory card reader again If you open the Safely Remove Hardware window by mistake click Close using the 7 in 1 memory card reader NOTE CompactFlash and Microdrive are keyed and cannot be inserted incorrectly Insert the receptacle edge holes of this media into the slot For the two slot reader the Secure Digital SD card the MultiMediaCard MMC and the Memory Stick MS card must be inserted upside down gold connector fingers facing up Note the direction of the notched corner on the media A Inuse light B Upper left slot C Lower left slot D Upper right slot E Lower right slot 1 Insert the media into the card slot until it stops The in use light A on the card reader lights and the PC automatically detects the media 2 The PC opens a window so you can use the media contents You can copy files from or to
37. Zone and for changing certain default settings for the tabs Go to My Pictures button HP view button Use this button to toggle between the HP Image Zone software and the Microsoft My Pictures directory Clicking My Pictures in the Start Menu will automatically open HP Image Zone unless you use this button to turn it off For more information on using the HP Image Zone click the Help link in the control area of the program window working with sound pictures and video 47 48 user s guide about the 7 in 1 memory card reader Digital cameras and other digital imaging devices use memory cards or media to store digital picture files The optional 7 In 1 memory card reader select models only can read and can write to six types of memory cards and the IBM Microdrive disk drive The card reader is accessible on the front of the PC or located inside the front cover of the PC It has two or four horizontal card slots which accept the memory cards and the microdrive disk drive Card 4 slot Reader 2 slot Reader CompactFlash type media Lower left slot Upper slot CompactFlash type II media Lower left slot Upper slot IBM Microdrive disk drive Lower left slot Upper slot Secure Digital SD Memory Card Upper right slot Lower slot MultiMediaCard MMC Upper right slot Lower slot Memory Stick MS Memory Card Lower right slot Lower slot SmartMedia SM Memory Card Upper left slot
38. al imaging devices by using the 7 In 1 memory card reader select models only Refer to about the 7 In 1 memory card reader on page 48 using hp image zone HP Image Zone is an easy to use software program for managing your still photos scanned images and video clips It provides all the tools you need for viewing organizing editing printing sharing and protecting your digital images To open HP Image Zone _ e Click the HP Image Zone icon on your desktop rt Or e Click Start on the taskbar and click My Pictures The HP Image Zone window opens Z HP Image Zone Microsoft Internet Explorer CR co to my Pictures A My Images Edit Projects HP Memories Disc HP Instant Share View Folders E j a sl gt gt E a gt gt gt gt a isc c My Videos e a HN D Backup Drive i z i 3 z E i j a s i i aE eA g E s BSS ce ex p T E gt E Z Click a tab or button at the top of the gallery window to choose a different work area as described in the table Tab or button Description My Images tab A user friendly tool in which you can easily find view manage and print single or multiple photos or video clips From here you select the images that you want to edit use in projects and share with family and friends For more information see manage your images in Help Edit tab A tool for making changes to the images and video clips you
39. ce the mouse pointer on the panel but not on a button and drag it to the desired location on the screen e To resize the video window when it is not full screen place the mouse pointer on a window corner and drag the border Or Click the Full Screen button in the upper right corner of the WinDVD fal control panel e For information on the InterVideo WinDVD software refer to the online Help within the program by clicking the question mark icon in the WinDVD control panel using country region codes Most DVD discs have country region codes embedded in the disc data that limit where the DVD movie can be played The country region number is usually placed over a world globe printed on the DVD packaging and disc DVDs without country region codes will play on any player or drive in any country region The six major DVD countries regions are Country Region 1 North America Country Region 2 Japan Europe Middle East South Africa Country Region 3 Southeast Asia Country Region 4 Australia New Zealand Mexico Central and South America Country Region 5 Northwest Asia North Africa Country Region 6 China WARNING You can change countries regions only five times before the country region code locks and becomes permanent Once the code locks you can play DVDs from that country region only If the country region code locks and you need help contact Support WinDVD is not pre set to a particula
40. ch category has links to Internet destinations or shortcuts to software programs or files on your PC Use the player area for viewing pictures for listening to your MP3 music files stored on your computer or for watching streaming video news clips For searching there is a search bar at the top of HP Organize where you can select the search engine you want fo use To open HP Organize 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tools 4 Click HP Organize learning to use your pc Click the Start button and select About my HP PC select models only A window opens with a welcoming message Click an item on the left of the message to view information about your PC including e Locations of drives and connectors on the front of the PC chassis e Descriptions and uses of software programs included with your PC e Access to the Internet e Help and Support e Recovery of the operating system and software programs For detailed instructions and information about your PC select models only 1 Click Start 2 Choose Help and Support 3 Choose HP Pavilion PC Help For onscreen instructions to run tests for PC related problems or to get help from a Support analyst open Instant Support select models only 1 Click Start on the taskbar and click Help and Support 2 Click HP Instant Support 3 Click Request Help 4 Follow the onscreen instructions to run a test or to submit a problem You can ru
41. ck media control keys Li e f NOTE The number location and labeling of buttons vary by keyboard model 28 user s guide customizing the buttons You can customize some of the special buttons on the keyboard select models only to open different programs or files or to connect to favorite Web sites 1 Click Start on the taskbar 2 Choose Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Keyboard 5 On the Buttons tab double click the button you want to change 6 For the Button Configuration click the down arrow to the right of the list and choose the button capability such as Simple web page with label 7 Enter a display label and the address information For a Web page enter the URL 8 Click OK 9 On the Buttons tab click Apply 10 Repeat steps 5 through 9 for each button you want to customize 11 Click OK when you are done NOTE Clicking the Restore Defaults button on the Button tab restores all of the Internet buttons to the factory settings adjusting the monitor To change the screen resolution 1 Right click an empty area of the desktop and click Properties 2 On the Settings tab adjust the screen resolution e Moving the slide toward Less increases the size of text on your screen e Moving the slide toward More decreases the size of text 3 Click Apply 4 Click Yes if it is present 5 Click OK NOTE You can connect more than o
42. covery disc 1 5 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions 6 Complete the PC startup and finish the registration process then reconnect all peripheral devices starting system recovery if the pc is not responding 1 Turn off the PC If necessary press and hold the On button until the PC turns off 2 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 3 Press the On button to turn the PC on 4 During the startup do the following to enter the System Recovery program When the blue screen with the HP Invent logo appears press the F10 key on the keyboard You have only a few seconds to press the F10 key before the normal startup process continues 5 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions 6 Complete the PC startup and finish the registration process Then reconnect all peripheral devices system recovery using recovery discs Make your own recovery CDs DVDs before you need them recovery discs are not included with your PC See creating recovery cds dvds on page 88 starting system recovery using recovery discs The recovery discs provide two recovery options e Standard Recovery This option recovers factory shipped programs drivers and the operating system without affecting any data files that you may have created since purchasing this
43. crolls 3 To stop autoscrolling press the scroll wheel button again NOTE Autoscrolling does not work with some software programs panning 1 Press and hold down the center scroll wheel button 2 Slowly move the mouse in the direction you want to pan The farther you move the pointer from the starting point the faster the document pans 3 To stop panning release the scroll wheel button NOTE Panning only works if the window s horizontal scroll bar is active Panning does not work with some software programs switching mouse button functions To switch the functions of the right and left mouse buttons 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Mouse 5 Check Switch primary and secondary buttons on the Buttons tab 6 Click Apply using the new primary button and then click OK changing mouse pointer speed To change the speed of the cursor on the screen relative to the motion of the mouse 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Mouse 5 Click the Pointer Options tab 6 In the area Motion use the slider to adjust the pointer speed 7 Click Apply and then click OK using the keyboard about your keyboard Your keyboard has an arrangement of standard keys indicator lights and special buttons select models only Locate your keyboard a
44. d Symptom Problem Solution Diskette drive cannot save write information to the diskette Diskette is full or the file is too big Use another diskette or compress the file to reduce its size Diskette is write protected Slide the write protection tab to the unlocked position on the diskette File Save command was not properly executed When saving information to the diskette drive verify that you are using the correct drive letter Diskette is damaged Replace the diskette Diskette is not formatted To format the diskette 1 Click Start and then click My Computer 2 Right click the 3 Floppy A icon 3 Select Format 4 Select the desired options and click Start to begin formatting the diskette NOTE If you encounter display monitor problems refer to the documentation that came with your monitor and to the common causes and solutions listed in this table display monitor Symptom Problem Solution Screen is blank and monitor power light is not lit Monitor power cable is not connected to the monitor or to the wall outlet Reconnect the power plug on the back of the monitor and on the wall outlet Monitor is off not turned on Press the On button on the front of the monitor Screen is blank Screen saver is enabled Press any key or move the mouse to make the screen display visible again PC is in standb
45. e Microphone 1 Mic Boost check box 8 Click Close 9 Repeat step 6 if needed 10 Click X Close on the upper right corner of the Volume Control window using the microphone with multi channel audio The multi channel speaker system select models only connects to the PC using the Microphone Audio Line In and Audio Line Out connectors on the back of the PC Your PC may have a second microphone on the front of the PC If present this microphone is ready to use and does not affect the use of the multi channel audio speaker system To use the microphone connector on the back of the PC with a multi channel audio speaker system you must disconnect the cables for the multi channel speakers and change the audio configuration to a 2 channel audio system Refer to configuring the multi channel sound manager on page 43 to set the audio configuration working with sound pictures and video 45 A Mode tabs Go to My Pictures button and Preference button B Control area with Help link C Work area or Gallery showing images on the PC D Selection tray 46 user s guide working with digital images You can connect a digital image source such as a digital camera or a digital video camera directly to the PC or through a docking station Digital picture files you copy or download from the device appear in the My Pictures folder You can copy digital picture files from the memory cards used by digital cameras and other digit
46. e Standby button The screen display reappears just as you left it Another way to put the PC into standby mode is to 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Stand By 4 To wake the PC from standby press the Standby button or press the Esc key on the keyboard If the PC does not work properly when you wake it from standby restart the PC 1 Press and hold the On button on the front of the PC for approximately 5 seconds until the PC turns off NOTE Using the On button to restart the PC is not recommended and should be used only as a last resort Instead click Start click Turn Off Computer and then click Restart 2 Turn on the PC again hibernation mode When the PC is in hibernation mode it saves everything that is in PC memory to the hard disk drive turns off the monitor and the hard disk drive and then turns itself off When you turn on the PC again your programs folders and documents are restored to the screen To put the PC into hibernation manually 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Press and hold down the Shift key on the keyboard and click Hibernate NOTE If Hibernate is not present you can set up your PC for hibernation refer to steps 1 through 6 of automatic standby or hibernation on page 13 4 When you want to use the PC again after hibernation press the On button on the front of the PC If the PC does not work properly when y
47. e Support contact information getting help 39 40 user s guide online guides You can find online guides and information for your PC To view online manuals for your PC 1 Type the Support Web address from your Warranty amp Support Guide into your browser address box and press the Enter key on your keyboard 2 In the search box type your product name and number Pavilion 734n for example and click the search arrow The product number is on the lower front of the PC chassis or inside the CD storage area 3 Click the manuals item to see a list of manuals for your PC NOTE Online manuals are associated with specific PC model numbers Some models do not have online manuals web sites about your pc Use the Web site addresses listed in the Warranty amp Support Guide for e Information about your PC e Your technical support needs Type these Web site addresses into the address box of your Internet browser and then press the Enter key on your keyboard microsoft windows xp operating system For questions about the Microsoft Windows XP operating system refer to e Help and Support For onscreen help and troubleshooting click Start and then Help and Support e The Microsoft Windows XP guide included with your PC documentation working with sound pictures and video using speakers Speakers are included with the monitor select models only or are sold separately For details on connecting stereo sp
48. e it to 2 Help and Support select models only View onscreen Help information about your PC y Easy Internet Sign up Set up a new or an existing Internet account Recovery Start Application or System Recovery _ Tha HP Image Zone Manage and protect your still photos scanned images and video clips using the start menu Click the Start button to open the start menu and e Select programs or documents e Open the Help and Support Center e Start a search e Runa program e Open the Control Panel to view or change settings D lL All Programs A gt gt learning to use your pc on page 17 Log Off O Turn Off Computer ATAS Click About my HP PC to view information about your PC See g The Start menu also displays the buttons Log Off and Turn Off Computer e Click the Log Off button to end your current PC session and to switch between users e Click the Turn Off Computer button to turn off the PC or to restart it using hp organize software HP Organize software is a desktop tool you use to organize both your PC shortcuts and your favorite Internet destination links You use it to organize the important things you do on the PC and the Internet and to arrange it the way you want HP Organize makes all your information available with just a few mouse clicks HP Organize looks like a window with multiple category frames Ea
49. eakers to the PC see the quick setup poster NOTE Speakers may be passive no power button and no power cord or active power button or power cord Your PC supports only active powered speaker systems the speaker system must have its own power cord A stereo speaker set is a left right 2 channel speaker system A multi channel audio speaker system is a system with more than two channels and may include a subwoofer For example 5 1 channels referred to as a 6 speaker mode uses two front speakers leftright two rear speakers leftright a center speaker and a subwoofer If your PC has multi channel audio speaker capacity select models only you can connect four channels for four speakers output or six channels for 5 1 speakers output Connect your speaker system to the PC and then configure the audio software for sound output Refer to connecting a multi channel speaker system to your pc on page 42 working with sound pictures and video 41 42 user s guide adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume Then you can adjust the volume using 4 e The volume knob or buttons on the keyboard select models only e The volume knob on the speakers select models only NOTE If you do not see this Volume icon on the taskbar click Start choose Control Panel click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices
50. ected files that you open from e An email message or attachment e A file downloaded from the Internet e A diskette floppy disk e ACD or DVD disc Some viruses affect your PC immediately while others may activate only if you open a certain file or do not delete the file before a certain date New types of viruses are invented all the time The virus scanning software program on your PC has pre set options that make your PC safe After you enable the virus scanning program it checks your PC files for viruses taking care of your pc 69 70 user s guide The virus scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase You can purchase a subscription service for updates after the initial free period expires You should take the following precautions to protect your PC e Do not open unsolicited e mail from unknown sources e Download files only from sources you feel are safe e Always scan documents for viruses before opening them e Make sure you have the latest version of your virus scanning software If a software program or your operating system becomes damaged reinstall the software Refer to using application recovery and system recovery on page 85 for details increasing available hard disk drive space Your PC comes with a hard disk drive Depending on your model the hard disk drive has from 20 gigabytes GB to more
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52. elect Turn Off Computer and then press the Enter key on the keyboard 3 Use the up or down arrow key to select Turn Off and then press the Enter key After the shutdown is complete plug the mouse connector into the back of your PC and turn on your PC Program in use has stopped responding to commands Restart your PC by using the keyboard If possible save any open files and close open applications before restarting Mouse moves only vertically or horizontally Mouse roller ball is dirty Remove roller ball cover from bottom of mouse and clean the ball with a damp lintfree cloth not paper Mouse is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details Mouse does not work after installation or is not detected Mouse is not connected properly Try unplugging and then reconnecting the mouse cable to your PC Wireless mouse batteries are low or empty Replace the two AA alkaline batteries in the mouse then set the ID channel by pressing the Connect button on the wireless receiver and then on the mouse Refer to the documentation that came with your wireless set troubleshooting 81 keyboard and mouse continued Symptom Problem Solution Optical mouse does not track cursor well The optical sensor uses the pattern of the surface to track t
53. enter Mic 1 pink S speakers speakers subwoofer A speakers Configure the audio output for the multi channel speaker system by performing the following procedure configuring the multi channel sound manager 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Music 4 Click Multi channel Sound Manager and then click Multi channel Sound Manager again The Audio Configuration window opens NOTE If you do not see the Speaker Configuration tab your PC does not have the multi channel capability However it still has two channel stereo output 5 Click the Speaker Configuration tab 6 Select the option describing the number of speakers in your system for example 6 5 1 speaker mode You can click the Speaker Test tab and then click a speaker icon to test it 7 Click OK configuring multi channel audio output for the dvd player The InterVideo WinDVD program select models only is set up for two speaker stereo output To hear all speakers from DVD movies recorded with multi channel audio change the audio properties for WinDVD to match your speaker configuration if your InterVideo WinDVD program supports more than two channels 1 Insert a DVD or start InterVideo WinDVD Player see playing dvd movies with the intervideo windvd player on page 55 2 Right click anywhere in the WinDVD video window and then click Setup 3 Click the Audio tab working with sound pictures and vid
54. eo 43 44 user s guide 4 Click the option for the number of speakers to match your multi channel speaker system and then click Apply NOTE To test the speakers multi channel speakers only click the Test button The WinDVD control panel shows the speaker number being used Click Stop 5 Click OK NOTE If you want to play a stereo DVD change the audio properties of WinDVD to match the recorded DVD audio output using a microphone Your PC comes with one microphone connector in the back of the PC Some models have a second microphone connector in the front of the PC Only one microphone connector works at a time and the back connector is ready to use unless you have the multi channel audio speakers option For PCs with the multi channel audio speakers option the microphone connector in the front of the PC if present is ready to use See using the microphone with multi channel audio on page 45 To use a microphone connected to the front of your PC select models only select the working microphone NOTE If you connect your microphone to the back of your PC you do not need to perform this procedure 1 Double click the Volume icon on the taskbar The Volume Control settings window opens NOTE If you do not see this Volume icon click Start click Control Panel click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices to open the Sounds and A
55. es 46 48 disconnecting TV 63 Disk Cleanup utility 72 diskette copying files 53 inserting 53 diskette floppy drive 53 domain name 32 double click 20 drive locations 7 types 50 driver recovery 86 driver rollback 85 DSL Digital Subscriber Line 31 DVD country region codes 56 creating 60 discs 60 inserting 51 keyboard button 28 opening drive 51 playing 55 removing 52 terminology 55 troubleshooting 73 DVD player multi channel audio 43 DVD Writer drive 60 using correct disc 60 E Easy Internet Sign up 33 email address 32 defined 32 keyboard button 28 receiving 35 36 sending 35 using Outlook Express 35 erase disc 57 erased software 91 Ethernet about 9 connecting 9 F faxes standby mode 12 finding software programs 18 floppy disk See diskette floppy drive 53 G gallery 46 go back a day See System Restore H hard disk cleanup 72 hard disk space increasing 70 hardware upgrading 39 Help commonly asked questions 1 finding answers 1 MusicMatch Jukebox 54 Windows Media Player 55 59 Help and Support opening 17 Help button 27 hibernation mode 12 automatic 13 high speed Internet connection 9 home Web page 34 HP Image Zone 46 gallery 46 tab definitions 46 HP keyboard button 27 HP Organize 17 HP Picture Toolkit button 27 hyperlink defined 32 indicators keyboard 26 installing software programs 14 Instant Support 37 Internet ab
56. g normal operation If your PC works improperly or stops because of the software you may be able to repair it You need recovery discs CDs or DVDs for some repairs that use the HP Application Recovery program or the HP PC System Recovery program The PC does not include recovery discs in the accessory box but you can make your own recovery CDs or DVDs see creating recovery cds dvds on page 88 CAUTION It is strongly recommended you create your recovery discs before you need them You should also make the HP PC Recovery Tools CD This CD contains utilities that allow you to make changes to your hard disk drive including removing the recovery partition See using the recovery tools cd on page 90 There are several methods to fix your PC including using the System Recovery program Try these methods in the order listed here or refer to the table that follows the list e Restart When you restart the computer the PC starts over using the operating system and software in its memory This is the simplest repair for your PC just click Start choose Turn Off Computer and then click Restart e Turn Off Computer When you turn off the computer and then turn it on again you force the PC to copy the operating system into its memory and to clear some tracking information This may eliminate some problems that can remain after performing a Restart Refer to turning off the pc on page 11 e Driver Rollback This Microsof
57. grams To close programs click X in the x upper right corner of each window 2 Click Start on the taskbar 3 Click Turn Off Computer at the bottom of the menu 4 Click Turn Off 5 Turn off the monitor As an alternative to turning off the PC you can put the PC in either standby or hibernation mode To conserve power you can set the power management timers to put the PC automatically into standby and then hibernation See the following sections for more information on putting your PC in standby or hibernation mode setting up your pc 11 12 user s guide standby mode When the PC is in standby mode it goes into a low power state and the monitor is blank as if it is turned off The advantages of using standby mode include e You save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it again The next time you use the PC any programs folders and documents that were open before you put the PC in standby will be available e Your PC can receive faxes while in standby mode if you set it to do so e Your PC can retrieve e mail messages and download information from the Internet automatically if you set it to do so To put the PC in standby mode manually 1 Press the Standby button on the keyboard if it is present The screen goes dark and the PC goes into standby mode 2 When you want to use the PC again press the Esc key on the keyboard or press th
58. he slider bar until the rating level is set to the limit you want to use 7 Repeat step 6 for each category you want to limit 8 Click Apply and then click OK 9 Type a password into the Password box and the Confirm password box and then click OK NOTE If you want to change the settings after the initial setup click Settings in the Content Adviser area instead of Enable The Enable button works as a toggle to turn the Content Advisor on and off sending and receiving e mail E mail electronic mail allows you to send and receive letters pictures postcards and even music and video clips Your PC comes with an e mail program from Microsoft called Outlook Express select models only You may also use e mail programs from other vendors Some ISPs provide their own e mail programs You use an e mail program to send receive and organize your messages You can organize read and create new messages even when you are off line not connected to the Internet NOTE Some models come with Microsoft Outlook instead of Outlook Express For details on using Microsoft Outlook open the Outlook program and select Help if using outlook express The first time you start Outlook Express the Internet Connection Wizard window opens if you are not already connected to the Internet The Wizard will ask for connection information such as an account name and password and the names of an incoming and an outgoing mail server If you
59. he position of the cursor Reflective surfaces grooved surfaces glass or other see through surfaces inhibit the ability of the sensor to track the cursor Place the mouse on a mousepad or white sheet of paper Mouse sensor is dirty Wipe the light sensor lens on the bottom of the mouse with a lintfree cloth not paper Mouse cursor moves The wireless mouse moves Adjust the mouse speed See page 21 too fast the cursor more quickly than a standard mouse memory Symptom Problem Solution Insufficient memory message is displayed All memory in the PC is being used by open programs and memory is needed for a desired task Close all open programs and then try desired task again Or Restart your PC 1 Click the Start button 2 Click Turn Off Computer 3 Select Restart multi storage bay Symptom Problem Solution Cannot remove the cables for an external device from the multi storage bay cable tunnel select models only Cables are caught in the cable tunnel Remove the rear top cover 1 Open the bay cover Hold the cover on each side near the hinges and then lift the cover and slide it toward the back of the chassis Gently lift it off 2 Press tab A inside the bay and slide the top rear cover toward the back of the chassis then lift off the cover 82 user s guide power Symptom Problem Solution PC will not turn
60. ick Start click Turn Off Computer and then click Restart Recording audio CDs is difficult or impossible Wrong disc type or poor quality disc is being used Verify that you are using the correct disc type media for the drive Try a different brand of disc Cannot remove a CD or DVD disc The PC is turned off Turn on your PC and press the Eject button to extend the tray troubleshooting 75 cd rom cd rw dvd rom or dvd writer drive continued Symptom Problem Solution Cannot create burn a CD Problem with disc e Make sure the disc is clean and undamaged If recording stopped during a recording session the disc may be damaged use a different disc e Use the correct type of disc for the type of files you are recording When using a CD R disc make sure it is blank when recording music and is blank or appendable disc with space to add more data files when recording data e Make sure the label is face up and centered in the tray Problem with drive e Make sure the disc is in the correct drive e Make sure the recording disc tray is clean and undamaged e Select a slower write speed for the recording drive Refer to the Help menu in the RecordNow recording program to choose the speed Problem with PC operation e Close all software programs and windows before recording e If you are on a network copy the files from a network drive to your hard disk drive
61. ink in the results list to display the Web page There are also Web sites specifically created for searching the Internet These are called search engines restricting internet content The Internet provides you with a wide variety of information but some information may not be suitable for every viewer With Content Advisor a feature of Windows XP you can e Control Internet access e Set up a password e Set up a list of Web sites that people who use your PC cannot view e Adjust the type of content people can view with or without your permission Once you set up restricted rating levels in Content Advisor users can view Web sites and other pages that you have specified under the rating setup However to view unrated Web sites or pages they must enter the Content Advisor password that you have set This means that any unrated page even Help and Support or Internet Explorer is not viewable if the user doesn t know the password To allow access to an unrated site or page you approve of open it and when the password window appears select the option always allow viewing or allow viewing only this time To use Content Advisor 1 Click Start on the taskbar and then click Control Panel 2 Click Network and Internet Connections if it is present 3 Double click Internet Options 4 Click the Content tab 5 In the Content Advisor area click Enable 6 On the Ratings tab click a category in the list and then click and drag t
62. ion recovery 1 Close all applications and folders 2 Uninstall the existing damaged application see uninstalling programs on page 71 3 Click Start on the taskbar 4 Choose All Programs 5 Choose PC Help amp Tools 6 Click HP Application Recovery and then click Yes 7 Click Application Installation or Driver Installation and then click Next 8 Select the driver or application program to install and then click Install 9 Follow the onscreen instructions 10 Repeat steps 7 through 9 to install other drivers or applications 11 When you have finished recovering applications or drivers close the Application Recovery program Then click Start click Turn Off Computer and click Restart to restart the PC WARNING Do not skip this last step You must restart the PC when you are finished recovering applications or drivers using application recovery and system recovery 91 92 user s guide system recovery When other methods of repairing your system software like System Restore or Application Recovery fail you may want to use the HP PC System Recovery program as a last resort to reinstall the software When necessary you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program WARNING The HP PC System Recovery program will delete any data or programs that you installed after purchase Be sure to back
63. k Start on the taskbar and select Help and Support To find help for problems with your PC see the table in this section that describes the symptom problem and solution for your situation Look up the description of the symptom or problem and try the solution listed The tables appear in this order e Audio e CD ROM CD RW DVD ROM or DVD Writer Drive e Diskette Floppy Drive e Display Monitor e Hard Disk Drive e Hardware Installation e Internet Access e Keyboard and Mouse e Memory e Power e Miscellaneous Some of the symptoms listed may not apply to your PC For problems relating specifically to the monitor or printer refer to the equipment documentation troubleshooting 73 audio Symptom Problem Solution No sound is produced Volume is muted Press the Mute button on the keyboard to see if the mute feature is turned on Or 1 Click Start and then click Control Panel 2 Click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices 3 Click the Mute check box to remove the check mark from the box Volume is turned down Use the keyboard controls to increase the volume Speakers are turned off Check whether speakers are turned on Speaker cables are not properly connected Turn off your PC and reconnect the speakers PC is in standby mode Press the Standby button select models only or press the Esc key on
64. kebox window To play a particular song double click its song title or track number in the Playlist You can also control the CD by using the keyboard media control buttons select models only For more information on this software click the Help menu in the MusicMatch Jukebox menu bar playing cds and dvds with windows media player You can play audio CDs or movie DVDs using this software Your PC must have a DVD drive to play DVD movies You can use Windows Media Player to e Record digital music files to your hard disk drive e Create music CDs by using your CD RW drive select models or DVD RW R drive select models e Organize your digital music into libraries e Listen to music or view a music video over the Internet e Play DVD movies if your PC has a DVD drive To play a music CD 1 Insert the music CD into the drive e The Windows Media Player window opens If the Audio CD wizard window opens select Windows Media Player from the list You may have to scroll down in the window to see Windows Media Player Or e If the Windows Media Player window does not automatically open click Start on the taskbar choose All Programs and then click Windows Media Player 2 To play the CD click the buttons in the Windows Media Player window To play a particular song double click its song title or track number in the Playlist You can also control the CD by using the media control buttons on the keyboard select models
65. king 81 printer 84 troubleshooting 73 turning on PC 83 problem resolution troubleshooting 73 product notices 38 programs uninstalling 71 receiving e mails 35 recording volume adjusting microphone 45 RecordNow using 57 recovering system System Restore 86 using CDs DVD 93 Recovery CD DVD Creator 89 recovery discs making 89 Recovery Tools CD making or starting 90 registering your PC 11 reinstalling software 91 92 remove files from CD 57 removing desktop icons 72 removing unneeded software 71 repetitive strain injury RSI 4 resolution monitor 29 resolving a device conflict 79 restarting the PC 85 restoring system 86 restricting Internet content 34 RJ 45 port 9 rollback driver 85 running tests 37 S safety warnings 2 5 saving electricity 12 scrolling mouse 20 searching for files or folders 16 the Internet 34 selecting programs or documents 16 sending an e mail 35 setting up PC 3 settings viewing or changing 16 Volume Control 42 shortcut icons 16 show Volume icon in taskbar 44 shutting down PC 11 sleep mode See hibernation mode software corrupted 91 erased 91 finding 18 installing 14 reinstalling 91 92 uninstalling 71 solving common problems 73 sound manager multi channel 41 42 sound troubleshooting 74 speaker volume adjusting 42 speakers 41 multi channel 41 special offers 38 Standby button 27 standby mode automatic 13 manual
66. lick the Send Recv tool on the toolbar to have your e mail program get the new messages from alll listed e mail accounts 3 Click the Inbox folder to view the list of incoming messages Messages not yet read appear in bold on the screen NOTE In Outlook Express the messages stay in your Inbox until you delete them or move them to another folder 4 Click a message once to view it or double click the message to expand it and read it in its own window For more information about using your e mail program go to the Help menu within the program if your isp provides the e mail program Follow the ISP s instructions to install its Web browser and e mail program and to set up and use your e mail account You will then be able to send and receive e mail when your PC is connected to your ISP getting help help and support center Information about your PC is in the onscreen Help and Support Center select models only Here you can find links to driver updates access to technical support options and information about commonly asked questions To open the Help and Support Center 1 Press the Help button select models only on your keyboard Or Click Start on the taskbar and choose Help and Support 2 Choose HP Pavilion PC Help instant support When you need assistance to solve a PC related problem use Instant Support select models only With Instant Support you can run tests or submit a problem for help over the Inte
67. ls only on the back of the PC Refer to connecting the modem on page 8 for details 6 Turn on the monitor Turn on the PC Turn on the speakers Follow the onscreen instructions and complete the initial windows until you see the desktop Refer to turning on your pc for the first time on page 10 for details 7 Restart the PC Click the Start button on the taskbar click Turn Off Computer and then click Restart The PC turns off and then starts again This completes the initial startup process safety and comfort After assembling your PC but before you begin using it arrange the PC and your work area to maintain your comfort and productivity Refer to the Safety amp Comfort Guide for important ergonomic information 50 70 cm 20 28 inches 0 15 _ 77 Your PC features and connector positions may vary A PS 2 keyboard B PS 2 mouse C Serial port D Parallel port E Audio Out F Audio In G Microphone H USB 2 0 K Monitor L Telephone M Ethernet network interface N TV out P Modem to telephone line wall jack computer safety warning WARNING To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users It also provides important electrical and mechanical safety information To view the Safety amp Comfort Guide e Click Start choose All Programs choose PC Help a
68. ltaneously NOTE You can view the PC image on just the TV In the area nView Display Mode select Standard Dualview click the Device Settings button choose Select Output Device and then select the TV option 8 Click the OK button and then click OK again 9 When the PC image appears on the TV screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting NOTE Some PC models can connect more than one display device CRT monitor flat panel monitor TV etc to the PC You can quickly change where the PC desktop appears by pressing Alt F5 Press the Alt key and the F5 key on the keyboard at the same time Each time you press the Alt F5 key combination the PC desktop appears on the next device If Alt F5 does not work restart the PC and try again disabling the tv option When you want to disconnect the TV from your PC you may need to disable the TV option to return your PC display to its original resolution 1 Right click an empty area of the screen and choose Properties 2 Click the Settings tab 3 Click the Advanced button 4 Click the nView tab click the nView Display Mode in the list on the left and then select the Standard Dualview option CAUTION If you viewed the PC image on just the TV do the following With Standard Dualview selected in the area nView Display Mode click the Device Settings button choose Select Output
69. m Recovery program as a last resort to reinstall the software Perform System Recovery using the hard disk drive partition first see system recovery on page 92 If necessary next perform System Recovery using the recovery discs and choose Standard Recovery see starting system recovery using recovery discs on page 93 Finally if necessary perform System Recovery using the recovery discs and choose full System Recovery Before using the HP PC System Recovery program or the HP Application Recovery program use System Restore NOTE Your PC hard disk drive contains the System Recovery image in a partition area of the disk drive The PC does not include recovery discs in the accessory box but you can make your own recovery CDs or DVD see creating recovery cds dvds on page 88 When your PC stops working correctly the Restart Turn Off Computer and Driver Rollback methods described above may resolve the problem After you have tried these three methods if needed try the remaining actions using the table that follows as a quick reference For the specific PC problem try the method listed as 1 then 2 and then 3 System System Recovery Microsoft Application Recovery from the System Recovery from the hard recovery Problem Status Restore program disk partition CDs DVDs You installed a new application or 1 device driver An application does 1 2 3 not work A device driver 1
70. main AC disconnecting device and must be easily accessible at all times For your safety the power cord provided with your system has a grounded plug Always use the power cord with a properly grounded wall outlet to avoid the risk of electrical shock WARNING To reduce the possibility of an electric shock from the telephone network plug your PC into the AC outlet before connecting it to the telephone line Also disconnect the telephone line before unplugging your PC from the AC power outlet WARNING Your system is provided with a voltage select switch for use in a 115 or 230 VAC power system The voltage select switch has been pre set to the correct voltage setting for use in the particular country region where it was initially sold Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty WARNING Always disconnect the modem cord from the telephone system before installing or removing your PC cover WARNING Do not operate the PC with the cover removed WARNING Electrostatic discharge ESD can damage disk drives add in cards and other components If an ESD station is not available wear a wrist strap attached to a metal part of the PC Place cards on a conductive foam pad or inside the card wrapper if possible but never on the card wrapper setting up your pc putting your pc together Follow the quick setup poster to set up your PC
71. mation displays for each drive on your PC You may need to scroll the window to the right to see the capacity and free space sizes emptying the recycle bin When you delete a file from the hard disk drive it goes to the Recycle Bin You can retrieve files from the Recycle Bin until you empty it When you empty the Recycle Bin the files are permanently deleted 1 Double click the Recycle Bin icon on your Windows desktop 2 On the File menu click Empty the Recycle Bin to delete all files 3 Click Yes to confirm the deletion uninstalling programs CAUTION Do not uninstall an unfamiliar program If you need it you may not be able to recovery it using Application Recovery 1 Click Start 2 Click Control Panel 3 Double click Add or Remove Programs 4 Click the Change or Remove Programs icon on the left of the screen if it is not already selected 5 Select the program to uninstall 6 Click the Change Remove button and then follow the onscreen instructions taking care of your pc 71 72 user s guide removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder CAUTION Do not delete unfamiliar desktop icons Instead follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder Delete a desktop icon by rightclicking the icon and then selecting Delete To move a desktop icon to the Unused Desktop Shortcuts folder 1
72. models only to sign up for a new or an existing ISP account see signing up for a new or an existing isp account using easy internet sign up on page 33 The software programs for available ISPs are part of your PC The Windows desktop may have a folder called Online Services which includes icons for accessing various online services These icons are part of the Windows operating system but they are not functional in all countries regions signing up for a new or an existing isp account using easy internet sign up Using Easy Internet Sign up available on select models only you can e Sign up for a new Internet account e Set up an existing account e Read about Internet access using a LAN Local Area Network cable modem or DSL Digital Subscriber Line If you decide to use a DSL or cable Internet connection contact your ISP for any specific software and hardware you may need To open Easy Internet Sign up Double click the Easy Internet Sign up icon on the desktop X Or 1 Click Start on the taskbar 2 Choose All Programs Choose Online Services 3 Click Easy Internet Sign up Follow the onscreen instructions NOTE Your modem cable must be connected to the telephone service line in order for Easy Internet Sign up to find and obtain updated information about services NOTE If you are using MSN or AOL and have questions refer to the information in Easy Internet Sign up or contact the ISP directly
73. mong the following illustrations and read the feature list for it Your keyboard may vary from the illustrations internet keyboards Internet keyboards may connect directly to your PC or may be wireless See wireless keyboard set on page 24 for a description of the wireless set Some keyboards do not have the Internet buttons shown here at the top of the keyboard and some use a different layout on the top right Find your keyboard among the following illustrations to read about its features learning the basics 21 22 user s guide internet keyboard 1 This keyboard enables you to e Adjust speaker volume e Connect to the Internet if you have an established Internet account e Search for information on the Internet e Place the PC into standby to save power e Start pause and stop playing a CD or DVD skip to the previous or next track record and eject the disc tray for two drives e Mute speaker sound e Customize the buttons to open programs and connect to Internet Web sites e Get support information e Find a file or program on the hard disk drive internet keyboard 2 rE _ o O n Q1 ON A NO This keyboard enables you to e Mute speaker sound e Search for information on the Internet e Customize the buttons to open programs and connect to Internet Web
74. mp Tools and then click Safety amp Comfort Guide Or e Type http www hp com ergo into your Web browser address box and then press Enter on the keyboard pc back Connect your main hardware devices like the monitor keyboard and mouse at the back of the PC Other peripheral devices like a printer scanner camera or other equipment also plug into connectors on the back of your computer Some PC models also have connectors on the front of the PC A B c D E F G M H K N L P setting up yourpc 5 6 user s guide NOTE PCs use software drivers to control peripheral devices When you add a Plug and Play ready to use peripheral memory or add in card the PC automatically loads the correct driver for the device NOTE For peripherals that are not Plug and Play follow the instructions that came with your peripheral device to load the appropriate driver Connector Symbol Description Ch Mouse PS 2 Keyboard PS 2 Universal Serial Bus USB for mouse keyboard digital cameras or other devices with USB connectors Printer parallel Monitor serial Serial port for digital cameras or other serial devices gt Audio Line Out powered speakers OUT a Audio Line In IN Q Headphones A Microphone FireWire IEEE 1394 for video cameras or other devices with very fast transfer rates Your P
75. n tests anytime however your PC must be connected to the Internet to submit a problem learning the basics 17 18 user s guide using the all programs menu To find the software programs on your PC 1 Choose Start 2 Choose All Programs organizing your all programs list You see folders organized according to task select models only when you 1 Click Start 2 Choose All Programs A folder contains a list of items Each item is actually a shortcut or link to a program document or another folder The Music folder for example contains shortcuts to the programs you use to play music CDs To change the name of an item 1 Right click the item 2 Select Rename 3 Type the new name and press Enter on the keyboard To move an item by using the drag and drop technique 1 Select the item in All Programs or in a folder 2 Left click the item and hold down the mouse button 3 Move the mouse pointer to where you want the item and then release the mouse button If you have problems dropping the item into a folder drag it to your desktop and then drag it to the folder To copy an item 1 Right click the item 2 Select Create Shortcut The shortcut appears in the folder 3 Drag the item into the All Programs list or into another folder If you use Add or Remove Programs in the Control Panel to delete a software program the shortcut in All Programs may not be removed To remove a shortcut 1 Click Start 2 Choo
76. ndows xp Program ccceeeseeeeeeeeetteeees 59 creating burning dvds using the dvd writer drive ccccceeeeeessteeeeeestteeees 60 USING A TV AS A MOMIFOL eee eee cece cece cee cccecccecccecccecceeeceeceeeeeeceeeeeceeeeeeeeeeeeeteeeetess 60 cables YOU May nedense o EEE aE E E ciel EA 60 Connecting tO a W Sets tenente ta aai A 6l viewing the pc image on your tV SCIEEN ceeceeeeeeseeeeeeeeeeeeeeeeseeeeeeeesneeees 62 disabling the ty Ophion sss eneeier tes nd Pe had td ents A abet foun ER 63 disconnecting the BY 5s ca cach c case eos aos cwtaaniue caaude sa geiveairsa snowman naorenelerarenamusses 63 using your multi storage bay vic svc sedseestazente desietes wreiaieduninioudieoteeeienmeres Hees 63 storing cds dvds or Memory 9 feise ioucustorincccssndteveprende mala tiuanted ap ianmedaacinnatns 64 docking a peripheral device 41 200 acicartenadtiraretec neigh eds 64 placing a peripheral device on the multi storage bay top eeeeeeeeees 65 using the optional camera station PC tOp eeccceseeeseceeeeeseeeeeeeeseeeeeestaeeees 66 taking care of your De sais iesesiess castes sevavecsasoccosstedectuosescedeocucosscsuessenv OF protecting your pc from pOWer SUTGES socce sncecpseestcecestesdesavieneveernveand vedendedentoeey 69 USING virus protection PLOGTAMS eeecceeceecccecccecececcccecceeceeecceeceeeeeeeeeeeeeeeeess 69 increasing available hard disk drive space eccceeceeeeteceeeeeeteeeeeeeteee
77. ne display device CRT monitor flat panel monitor TV etc to the PC select models only You can quickly change where the PC desktop appears by pressing Alt F5 Each time you press the Alt F5 key combination the PC display appears on the next device If AlttF5 does not work restart the PC and try again learning the basics 29 using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer Printers receive instructions from your PC via software called printer drivers In many cases your PC automatically finds the necessary printer driver If it does not follow instructions that come with your printer to install the specific printer driver that it requires You can print text and graphics from most software programs and Internet sites if you have a printer connected to your PC and the necessary software installed for the printer To print 1 Click File on the menu bar 2 Click Print 3 Select your printing options e Select the printer e Choose the page range for example all pages current page range of pages e Determine the number of copies e Select all odd or even pages in a range 4 Click OK 30 user s guide using the internet This chapter discusses the Internet how to use a browser and e mail and how to set up your Internet account Use the Internet to search for and to find information or services on the Web or to use an e mail program to ge
78. need help with any of this information contact your ISP After the first time you sign up and connect through an ISP you can run Outlook Express from the Start menu using the internet 35 36 user s guide sending e mail messages with outlook express 1 Click Start on the taskbar and select the E mail Outlook Express icon NOTE You can also press the E Mail button on the keyboard to open Outlook Express select models only 2 Click the Create Mail icon 3 Type in or select from an address book the address of each recipient NOTE E mail addresses contain no spaces and have a period after the server name Dashes and underscores are sometimes used Capital letters may be required 4 Type your message in the New Message window 5 Type the message title in the Subject box 6 Click the Send button on the toolbar when you are finished 7 If necessary click the Send Recv tool on the toolbar to send any messages stored in the Outbox NOTE When you compose a message without being connected to the Internet the message is stored in the Outbox until the next time you log on to the Internet and connect to your ISP receiving e mail messages with outlook express Your ISP receives e mail messages for you automatically even when your PC is turned off The ISP then stores your messages until you connect to the Internet and open your e mail program to read them 1 Start Outlook Express 2 If necessary c
79. o sections to form the spindle figure B You can store up to ten discs To store memory cards open the top cover and if necessary lower the two spindle sections figure A docking a peripheral device To use the multi storage bay for a peripheral device do the following 1 Open the bay cover A Hold the cover on each side near the hinges and then lift the cover and slide it toward the back of the chassis C Gently lift it off 2 Thread the cables through the cable tunnel opening at the back of the bay D Connect data and power cables to the peripheral device and place the peripheral in the bay 3 Connect the data cable to the USB or FireWire IEEE 1394 connector on the back of the PC Plug the power cord for the peripheral device into a power outlet placing a peripheral device on the multi storage bay top To use the chassis top to place a peripheral device do the following 1 Open the bay cover A Hold the cover on each side near the hinges then lift the cover and slide it toward the back of the chassis Gently lift it off 2 Grasp the tab T and pull it out toward the front of the chassis E Put the tab in its storage area in the bay near the spindle F 3 Thread the data and power cables for the device through the cable tunnel opening at the back of the bay Place the cables in the tab opening and replace the bay cover Close the cover working with sound pictures and video 65 66 u
80. on and or start PC is not securely connected to an external power source Ensure that cables connecting the PC to the external power source are plugged in properly Monitor is not connected or is not on Connect the monitor to the PC plug it in and turn it on Line voltage selection switch is not in the proper position for your country region 115V 230V Set the line voltage selection switch to the correct setting for your country region or refer to the Warranty amp Support Guide to contact Support Wall outlet is defective Test the outlet by connecting a different electrical device to the outlet Wrong memory modules were used in an upgrade or memory modules were installed in the wrong location Reinstall the old memory to return your PC to its original state Refer to the Upgrading and Servicing Guide for instructions Hard disk drive is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details After an upgrade or repair the drive power data or power supply cables may not be properly connected Reseat drive power data and power supply cables See the Upgrading and Servicing Guide for instructions PC appears locked up and won t turn off when the On button is pressed PC is not working Press and hold the On button until the PC turns off PC po
81. onfigure when added if the default configuration conflicts with other devices Deselect the automatic settings in the operating system for the card and choose a basic configuration that doesn t cause a resource conflict You can also reconfigure or disable devices to resolve the resource conflict 78 user s guide hardware installation continued Symptom Problem Solution Cannot install new device driver New device does not work You must be logged in as the computer administrator to install or uninstall a device driver To switch users click Start click Log Off and then click Switch User choose the computer administrator user The computer administrator is usually the user Owner A hardware device conflict exists New or existing device does not work after installing a new device To resolve a device conflict you may need to disable one of the devices or uninstall an old device driver 1 Click Start and choose Control Panel 2 Click Performance and Maintenance if it is present 3 Double click the System icon and select the Hardware tab 4 Click the Device Manager bution 5 Click the plus symbol next to the problem device and check for exclamation points in a yellow circle near the device icon The exclamation point means there is a device conflict or problem with the device Exclamation points do not always appear when a device is not working properly 6 If
82. or is about to fail Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details hardware installation Symptom Problem Solution A new device is not recognized as part of the system Device driver is not installed Install the device driver from the CD or diskette provided with the device or download and install the driver from the device manufacturer s Web site You may need an updated driver for Windows XP Contact the device vendor directly for an update For HP peripherals visit the HP Web site Refer to the Warranty amp Support Guide for details Device connector is not seated or connected properly Ensure that the device is properly and securely connected and that the pins in the connector are not bent down Cable s of new external device are loose or power cables are unplugged Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent Power switch of new device is not turned on Turn off the PC turn on the external device and then turn on the PC to integrate the device with the PC system When the system advised you of changes to the configuration you did not accept them Restart the PC and follow the instructions for accepting the changes A Plug and Play card may not automatically c
83. ore you experience any problem The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number The discs set contains the operating system drivers and application software that were originally installed on the PC at the factory You can use this program to make only one set of recovery CDs or DVDs for your PC The recovery discs you create can be used only on your PC There are several advantages in using DVDs instead of CDs when creating your recovery discs set e With a faster data transfer rate a set of DVD recovery discs will have your PC running much sooner than a CD set will e A set of DVDs will probably take you less time to create than a set of CDs e A DVD has more capacity than a CD so there are fewer discs to record and store To use this program your PC must have a CD RW drive DVD Writer drive or other drive that can write to the CDs or DVDs If necessary purchase a Windows XP compatible drive from your local PC or electronics store The number of CDs DVDs in the recovery set depends on your PC model The program tells you the number of blank discs needed to make the set The process takes some time including up to 15 minutes per disc to verify that the information written on the disc is correct You can quit the process at any time The next time you run the program it begins where you left off to run the recovery cd dvd creator program 1 Close
84. ot wake it The mouse has two or three buttons on the top e Click the left mouse button to position the cursor or to select an item e Click the right mouse button to display a menu of commands for the item you clicked e On select models use the scroll wheel button in the center for scrolling and panning learning the basics 19 A Left button B Scroll wheel button scrolling mouse only C Right button 20 user s guide Double click means to press the left button on the mouse two B times in a row To double click you click the button press it A c and then release it and then quickly click it again NOTE Your mouse may look different from the one shown here You can switch the function of the left and right buttons for left handed use Refer to switching mouse button functions on page 21 If your mouse does not work properly refer to troubleshooting on page 73 scrolling Click the left mouse button to place the cursor in a document and then e To scroll toward the beginning of a document roll the scroll wheel button up away from you e To scroll toward the end of a document roll the scroll wheel button down toward you autoscrolling 1 Place the cursor anywhere in the text and press the scroll wheel button once An autoscroll icon appears 2 Move the mouse in the direction you want to scroll The farther you move the mouse from the starting point the faster the document s
85. ou can close this window and Updates from HP remains active turning off messages You cannot receive messages including important Support messages that may be critical to the operation of your PC while the service is off To turn off the Updates from HP Service 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tool 4 Choose Updates from HP 5 Click Disable Updates from HP The service is turned off until you re enable it re enabling messages When you re enable the Updates from HP Service the service runs whenever you are connected to the Internet and you receive messages as they become available To turn on the service Double click the Re enable Updates from HP icon on the desktop Or 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tool 4 Choose Updates from HP 5 Click Re enable Updates from HP resolving problems For help on general and miscellaneous problems you may be experiencing refer to troubleshooting on page 73 upgrading and servicing the pc Information about the internal parts of the PC chassis is in the Upgrading and Servicing Guide warranty amp support guide The Warranty amp Support Guide contains operating specifications for the PC along with regulatory and safety information See the Warranty amp Support Guide included with the PC documentation for e Terms of your PC warranty coverage e License information
86. ou wake it from hibernation follow these steps to restart the PC 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Restart automatic standby or hibernation You can set your PC to go into standby or hibernation mode automatically when it is idle for some number of minutes To put the PC into standby or hibernation mode automatically modify the power management settings 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if it is present 4 Double click Power Options 5 Click the Hibernate tab and check the hibernation feature If necessary enable the feature by clicking the Enable hibernation box so that a check mark appears in it 6 If you changed the Enable hibernation check box click Apply 7 Click the Power Schemes tab to set the timers for standby and hibernation In the Power Schemes box select a power scheme from the drop down list Choose the settings e To turn on automatic standby for the PC click the time to elapse before standby such as After 20 mins in the System standby list e To set the timer for automatic hibernation click the time to elapse before hibernation such as After 1 hour in the System hibernates list NOTE If both standby and hibernation timers are set the system hibernation timer must be set for a longer time than the system standby timer 8 Click OK setting up your pc 13 14 user s guide making recovery cds dvd
87. out 31 browser programs 33 browsing the Web 34 connecting to 8 31 Easy Internet Sign up 33 finding an ISP 32 keyboard button 28 organizing destinations 17 restricting content 34 searching the 34 signing up with an ISP 32 Internet connection high speed 9 Internet Service Provider ISP defined 31 InterVideo WinDVD Player using 55 K keyboard customizing buttons 29 features 21 22 indicators 26 troubleshooting 81 types of buttons 26 using 21 wireless 24 keyboard keys alphanumeric 24 arrow 25 edit 25 function keys 25 numeric 26 LEDs defined 23 logging off 16 M manuals online 40 memory card reader card types 48 microphone adjusting volume 45 using 44 using with multi channel speakers 45 Microsoft Recovery Console utility 90 Microsoft XP Help 40 modem setting up 8 V 92 9 monitor 10 changing resolution 29 changing where desktop displays 29 selecting 29 troubleshooting 77 mouse autoscroll feature 20 buttons 20 double click 20 left handed 21 optical 19 panning feature 20 pointer speed adjusting 21 scrolling 20 troubleshooting 81 using 19 wireless 19 Multi channel Sound Manager 41 42 multi channel speakers 41 connecting 42 selecting 43 using a microphone 45 multi storage bay 63 multi storage bay problem with 82 music Help in MusicMatch Jukebox 54 Help in Windows Media Player 55 59 keyboard but
88. r country region the country region code of the first DVD movie you play determines your DVD country region For example if you play a DVD with a country region 1 code WinDVD sets the current country region of your DVD player to 1 If you later play a DVD that is coded for a different country region WinDVD asks if you want to set this as the current country region creating burning cds with recordnow NOTE HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law If your PC has a CD RW or DVD Writer select models only your PC has recording software and you can make your own music or data CDs Use a CD R disc if you are going to play the disc in a CD player CD ROM CD RW DVD ROM or DVD RW R drive CD R discs are compatible with more players than CD RW discs are NOTE For more information about recording CDs refer to the Help menu in the RecordNow software program getting started with recordnow NOTE The CD RW or DVD Writer drive is available on select models only 1 Click Start on the taskbar 2 Choose All Programs 3 Choose CD DVD Recorder 4 Click RecordNow and then click RecordNow again NOTE Previously recorded files on CD RW discs must be erased before recording music files CD R discs cannot be erased 5 If you need to erase a disc CD RW DVD RW DVD R Insert the
89. r device For more information on this software refer to the online Help within the Windows Media Player Click the Help menu in the Windows Media Player menu bar If necessary first display the menu bar by clicking the up arrow icon in the upper left corner of the Windows Media Player window creating burning data cds using windows xp program Your PC has recording software to record data files such as text files or digital pictures onto CDs 1 Click Start on the taskbar and choose My Documents or the folder that has the files you want to copy 2 Select the file or files you want to copy 3 Click Copy to CD in the Tasks list working with sound pictures and video 59 60 user s guide 4 Click My Computer in the Other Places list and then double click the disc drive you want to use 5 Insert a blank disc into the drive 6 Click Write these files to CD in the CD Writing Tasks list The CD Writing Wizard window appears 7 Click Next 8 Click Finish creating burning dvds using the dvd writer drive The DVD Writer drive select models only plays movie DVDs and music CDs reads data CDs and DVDs and records burns files to DVD RW DVD R CD R and CD RW discs NOTE There are two types of DVD discs DVD RW R and DVD R RW DVD R and DVD RW discs do not work in the DVD Writer drive For steps to view a movie see playing dvd movies with the intervideo windvd player on page 55 The guide for
90. rd 24 wireless mouse 19 working in comfort 4 writing CD 57 59 DVD 60 index 99
91. rnet When you submit a problem you communicate over the Internet with a Support analyst who works with you on solving the problem To start Instant Support 1 Click Start on the taskbar 2 Click Help and Support 3 Click HP Instant Support 4 Click Request Help 5 Follow the onscreen instructions to run a test or submit a problem Your PC must be connected to the Internet to submit a problem getting help 37 38 user s guide using updates from hp Updates from HP select models only is an Internet based service provided by HP to bring you important information about your PC e Product notices e System updates e Tips e Special offers for your PC Messages arrive while you re connected to the Internet and may display an alert or a notice on your desktop View messages as they arrive or read them later The Updates from HP Support messages are also available to you through the Support Web site under the information for your PC model Refer to your Warranty amp Support Guide for Web site information getting messages After you view or close a message it will not automatically display again To read a previously received message open Updates from HP 1 Click Start on the taskbar 2 Chose All Programs 3 Choose PC Help amp Tool 4 Choose Updates from HP 5 Click Updates from HP again Updates from HP opens and lists the message titles To read a message double click the message title in the window Y
92. rty rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Apparatus Claims of U S Patent Nos 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only Other brand or product names are trademarks of their respective holders HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law table of contents finding answers to commonly asked questions cccccccsccsssscceee I SCSI Ya PEIN OI eee e da uae a aeons Wee RO 2 setting up your pe CO OOOOO COCO OO OOOOOOOOOOO OOOO OOOOOO OOOO OOOOOOO OOOO OOOOOOOOOOSOOOOOOOOOOO 3 putting your pc together xi lt c saxersieticadicduetiewin iavketenetatenenerduaGnoeee siete 3 sdfety and comfort esete o E EAER EE EE A E ERE 4 PG 0761o MEE E EE E 5 TAE EEEE EEEE AE EAEE ETAPE AE EE 7 connecting the modem a 5 cea so su ceall cass Padacheranpe nett tchopsetdetuateeiutaienreptanugnestedee 8 upgrading your 56k modem ineustesvelcewer waco aeetear eae elena meee 9 setting up the ethernet connection ccceceeececeeeeneeeeeeeenaeeeeeneneeeceneteeeeetaas 9 turning on your pc for the first Mes25 hrs e
93. s Now is a good time to make your recovery discs see creating recovery cds dvds on page 88 installing software and hardware devices After you turn on the PC the first time and restart it see page 10 you can install any software programs that came on CDs or DVDs included in the PC box select models only You may wish to install additional software programs or hardware devices on your PC Restart the PC after installation Choose software that is compatible with your PC check the operating system memory and other requirements listed for the new software for compatibility with your PC Install the new software according to the directions provided by the software manufacturer Check the manufacturer s documentation or customer service information for help if you need it hp products work better together HP computers include pre loaded software for select HP All In One camera scanner and printer peripheral products Pre loaded software simplifies and speeds product setup for HP peripherals Simply connect the HP peripheral product turn it on and your HP PC automatically configures it so it is ready to use transferring your old pc information and files to your new pc See the builtin Microsoft Windows Help and Support Center described on page 37 search for transfer wizard and select the overview article Files and Settings Transfer Wizard overview This information describes a Microsoft solution for moving
94. s such as heart shaped discs or business card discs may damage your drive To insert a CD or DVD 1 With your PC turned on press the Eject button A near the drive to open the disc tray NOTE On some PCs the drive is located behind a door B on the front of the PC 2 Remove the CD DVD from its case holding the disc edges only 3 Gently place the disc in the tray with the label facing up NOTE On a double sided DVD read the text around the inner hole of the disc to determine which side A versus B or Standard versus Widescreen to play Place the disc in the tray with the label facing up for the side you want to play working with sound pictures and video 51 52 user s guide 4 Close the disc tray by e Gently pushing the tray into the PC Or e Clicking the close open button on the control panel for the program such as MusicMatch Jukebox or Windows Media Player that controls the drive Or e Pressing the media control open close button or Eject button on the keyboard select models only Or e Pressing the Eject button on the drive if it is accessible To remove a CD or DVD 1 With the PC turned on open the disc tray by pressing the Eject button NOTE You cannot eject the disc tray when the PC is off 2 Holding on to the disc edges or center hole only lift the CD or DVD out of the tray 3 Place the disc in its case 4 Close the disc tray by gently pushing the
95. satens 93 index COOCCOO OOOO OE OOOOH OOO OOS OOOOOOOOOOS OOOO OS OOOOO OOOO OS OOOOOO OO OOSOOOOOOOOOOOS OOOOH OOOOOOCCOCE 95 vi user s guide finding answers to commonly asked questions In this User s Guide you can find answers to questions about the following topics Connecting to the Internet page 32 Registering your product page 11 Creating a CD page 57 Saving documents photos and videos on a CD page 57 Recording a music CD page 58 Copying a CD page 57 Backing up your files to a CD page 58 Watching movies on your PC page 55 Connecting to a TV page 60 Getting digital pictures onto your PC page 46 Connecting a printer page 30 Finding help if something doesn t work page 37 Keeping your PC healthy page 69 Going back a day System Restore page 90 Recovering your PC page 85 NOTE This guide contains details on options that may not be included with your PC Your PC may look different from the illustrations in this guide The monitor and the speakers are sold separately Speakers may be included with the monitor select models only finding answers to commonly asked questions 1 2 user s guide safety information This product has not been evaluated for connection to an IT power system an AC distribution system with no direct connection to earth according to IEC 60950 ac power safety warnings WARNING Install the PC near an AC outlet The AC power cord is your PC s
96. se All Programs 3 Select the folder 4 Right click the shortcut and then select Delete Click Delete Shortcut to confirm you want to delete the shortcut using pc help amp tools The PC Help amp Tools folder select models only in the All Programs menu contains special utilities for PC owners This folder also contains any onscreen guides included with your PC To see the items in the PC Help amp Tools folder 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tools 4 Click an item to view it or use it NOTE If there are no guide titles listed in PC Help amp Tools your PC has no onscreen guides using the mouse Your PC includes a mouse for directing the cursor pointer on the Windows desktop The mouse uses a roller ball or optics a light and sensor to sense movement and cause the cursor on the screen to move Use the mouse on a flat surface NOTE The optical mouse cannot work on a glass translucent or reflective surface A wireless mouse select models only is an optical mouse that uses a receiver transmitter instead of a connector cable to communicate with your PC A light on the receiver indicates receiver activity Refer to wireless keyboard set on page 24 for receiver indicator information NOTE The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity Click a button on the mouse to wake it Moving the wireless mouse does n
97. see using country region codes on page 56 To start InterVideo WinDVD Player 1 Insert the disc into the DVD drive NOTE On a double sided DVD read the text around the inner hole of the disc to determine which side A versus B or Standard versus Widescreen to play Place the disc in the tray with the label facing up for the side you want to play 2 Close the disc tray by gently pushing the tray into the PC The movie plays in its own resizable video window and the WinDVD control panel appears Or If the program does not automatically open 1 Click Start 2 Choose All Programs 3 Choose Video 4 Choose InterVideo WinDVD Player 5 Click InterVideo WinDVD 4 working with sound pictures and video 55 56 user s guide You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie To start WinDVD without a disc in the drive 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Video 4 Click InterVideo WinDVD Player 5 Click InterVideo WinDVD 4 The WinDVD video window and control panel opens NOTE If you are playing a movie full screen and the WinDVD control panel is hidden you can redisplay it by clicking anywhere in the video window To use the WinDVD control panel e To see what a button does on the control panel place the mouse pointer on the button the button title appears onscreen e To move the WinDVD control panel pla
98. selected in My Images It provides basic editing features that might be all you need to manipulate your images For more information see edit your images in Help Projects tab A tool for creating and printing projects using the images you selected in My Images Projects include photo album pages cards and flyers For more information see make creative projects in Help HP Memories Disc tab A tool for creating multimedia CDs using the images you selected in My Images You have the option of adding your own audio and text or allowing the software to add default audio and text For more information see make a multimedia cd in Help HP Instant Share tab A tool for sharing the images with family and friends After you select images on the My Images tab you can post the images to the HP Instant Share website and send a link to the images on the website by e mail You can also create online albums if you want to organize your images on the website If available in your country region you can order professional quality prints from an online service For more information see share your images in Help Backup and Restore A user friendly tool that includes tasks for creating backup discs of all the images on your PC and restoring images either from a backup disc or from an automatically created digital negative Preferences button Use this button to display a dialog box with options for customizing the HP Image
99. ser s guide 4 Connect the cables to the device and place it on top of the chassis G Connect the data cable to the USB or FireWire IEEE 1394 connector on the back of the PC Plug the power cord for the peripheral device into a power outlet using the optional camera station pc top Your PC chassis may include the optional camera station feature This feature lets you install a special bay cover on the PC chassis for using the DockSpot camera station sold separately The DockSpot includes instructions and cables This topic describes how to e Install the special bay cover on your PC chassis e Assemble the camera cradle included with the camera and position it on the DockSpot e Place the DockSpot into the chassis bay and thread the cables e Insert the camera Open the bay cover A on page 64 Hold the cover on each side near the hinges then lift the cover and slide it toward the back of the chassis on page 65 Gently lift it off To make it easy to insert the cables during step 3 grasp the tab T and pull it out toward the front of the chassis E on page 66 Replace the tab when done threading the cables 2 Place the camera cradle H included with the camera onto the DockSpot J 3 Place the DockSpot into the bay Thread the data cables K and L and power cable M through the cable tunnel opening at the back of the bay and connect them to the DockSpot 4 To prepare the new cover
100. ssa at Pan cael aie ace fee anatee ns asi tna wate Shanna tae ines 44 adjusting microphone Volumes cs 255oaSectiesiaiesicieainsestorantndd ddiortadadians es A5 using the microphone with multi channel audio ccccscceceeeeesteeeeeetteeeees 45 working with digital Images Gite siesta teen wae neaseueneeuee es 46 USING Hip MAGE ZONE senn eai e aaa i ake en 46 about the 7 in 1 memory card reader success nectar Gen adereieety Gees 48 using your cd dvd and diskette drives ccccceseeceeeeteeeeceeeteeeeeeeereeeeeensees 50 handling CAS AVES 2 ccd cacsncu dase eobianarva nes seaawheusse coian thane dale nowedrousdratcroncnen 51 inserting and removing cds and AVdS ceeecceeeeeeceeeeeeeeeeeseeseeeeeeeesseeees 51 sing THE combodrive serora sana musta apesraneoenss AE AET 52 using the diskette floppy drive ccccccceeesceeeceeeeseeeeeneeeeeseeeeeeeesteeeenaes 53 playing Gdstand dvds 6425 2 sastavducuseuehds usa aceachos eea eeaeee ee nE E ais 53 playing music cds with musicmatch jUkeDOX cccecceeeeeeeeeeeeeeteeeeeesteeeees 53 playing cds and dvds with windows media player cceecceeeseeeeeeteeeees 54 playing dvd movies with the intervideo windvd player cccccceeeeereees 55 creating burning cds with tecordnowll2 5 e6 eeeitvicceiswteseeuednceeeainieseetis 57 creating burning music cds with windows media player ccccceeeeeeeees 59 creating burning data cds using wi
101. st support the V 92 standard to use any of the V 92 features setting up the ethernet connection The Ethernet connection may be called a network interface adapter a Network Interface Card or NIC provides a high speed or broadband connection to an Ethernet 10BaseT or Fast Ethernet 100BaseT network After this interface is connected to a network such as a LAN local area network you can connect to the Internet through the LAN This network connection also allows you to share printers data and other devices among your PCs NOTE Your PC may not come with an Ethernet connector Locate the Ethernet connector a RJ 45 port on the back of the PC setting up yourpe 9 10 user s guide To connect the Ethernet connector to the network 1 Plug the network cable into the Ethernet connector A on the back of the PC WARNING Do not plug the telephone service line cable or modem cable into the Ethernet connector Although the plug looks similar to the plug on the Ethernet cable they are not the same 2 Plug the other end of the Ethernet cable into a 10BaseT or a 100BaseT port on the network hub NOTE Hubs are devices that can connect PCs to a network 3 With the PC turned on check the lights next to the Ethernet connector for status e ACTIVITY Lit yellow during network data transfer activity e LINK Lit green with valid network connection turning on your pc for the first time
102. t read or send electronic mail messages Hardware and software programs provided on your PC may vary Your PC may come with e Access to the ISPs in your area e Internet Explorer Web browser Outlook Express e mail software program 56K modem and modem software upgrade ready Ethernet connector Special keyboard buttons to access the Internet about the internet The Internet is a group of computers that communicate with each other through telephone lines digital service or cable lines Each Internet computer is independent and its operators choose which files to make available to users of the Internet To connect your PC to the Internet and use the information and services available there you need an Internet Service Provider ISP ISPs are businesses that give you access to the Internet and most of them provide electronic mail service e mail ISPs usually charge a monthly fee for their services When your PC connects to the Internet it is actually communicating with the ISP s Internet computer The ISP verifies your account and then provides you access to the Internet You use a Web browser program to search find and display Web site information Some ISPs allow you to choose a browser program while others provide their own browser Your connection to an ISP may be through a traditional telephone dial up modem a LAN Local Area Network cable modem or DSL Digital Subscriber Line DSL ADSL and cable ISPs are
103. t Windows XP feature is part of the Windows Installer program used with the Add or Remove Programs utility in the Control Panel It can revert to the previous version of a driver program if an installation fails when you are installing a new version of the driver program For more information type Rollback into the Search box in Help and Support using application recovery and system recovery 85 86 user s guide e System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date You can later return the PC to the settings recorded at the restore point You can create a specific restore point or have the operating system create a restore point For example when you use Add Programs to add a software program the operating system automatically creates a restore point before it adds the software Use System Restore to return the PC to the settings the PC had before you installed the program For more information type System Restore into the Search box in Help and Support e Application and Driver Recovery Ifthe problem with the PC seems to be with only one program or one driver it may be that the application program or the driver program is damaged You can reinstall individual factory installed application programs and driver programs by using the HP Application Recovery program select models only see application recovery on page e System Recovery Use the HP PC Syste
104. t your telephone service line to the modem which is inside the PC The quick setup poster shows you how to plug in a modem telephone cable to the PC modem connector and to your telephone service line wall jack connector To identify the modem connector look at the back panel of the PC The modem connector looks similar to one of the following illustrations NOTE Your PC may have only one modem telephone connection A c a Cc aa A Ethernet connector RJ 45 port B Ethernet indicator lights To connect the cable between the modem and the telephone service line 1 Plug one end of a modem cable D into the modem connector A on the back of the PC C This connector may be labeled with either Line or a modem connector symbol 2 Plug the other end of the cable D into the telephone service line jack E on the wall You can also connect a telephone F to the other connector B on the modem select models only By connecting a telephone to the modem you can make regular voice telephone calls when you are not using the modem even if the PC is turned off upgrading your 56k modem Your modem driver can be upgraded to enable certain V 92 features For information go to the Support Web site listed in the Warranty amp Support Guide click the support link type modem upgrade into the search box and then click the arrow to the right of the box Follow the instructions provided NOTE Your ISP mu
105. the On button to turn on the PC 6 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions e For standard recovery press R Click Next to proceed with the System Recovery Click Yes to start the recovery Insert the remaining recovery discs when directed Or e For full System Recovery press F Click Yes to perform a full System Recovery Confirm that you want to create a recovery partition Insert the remaining discs when directed Or e If your PC hard disk drive is blank or corrupted press R to perform a full System Recovery Insert the remaining recovery discs when directed 7 When the recovery program finishes click Restart to restart the PC 8 Before the PC restarts the drive tray ejects Remove the disc 9 After the PC restarts a series of startup screens appears To proceed with the initial Microsoft Windows setup you must answer a few questions 10 Complete the registration process and then reconnect all peripheral devices 11 Reinstall software not originally installed on the PC by the factory 12 Copy data files that you saved on the backup CD or diskette you made to your hard disk drive index 5 1 speakers 41 56K modem 9 7 In 1 memory card reader card types 48 using 48 A adjusting microphone volume 45 adjusting speaker volume 42 74 All Programs menu 18 America Online troubleshooting 80 Application Recovery 86 91 warning 91 a
106. the keyboard to resume from standby mode A passive speaker system is being used Replace the speaker system with an active speaker system Active speakers have a power cord and On button and connect to the Audio Out green connector on the PC Headphones are plugged in Unplug the headphones 74 user s guide cd rom cd rw dvd rom or dvd writer drive Symptom Problem Solution CD ROM CD RW DVD ROM or DVD RW R drive cannot read a disc or takes too long to start Disc is upside down in the drive tray Reinsert the disc with the label facing up DVD drive takes longer to start because it has to determine media type being played Wait at least 30 seconds to let the DVD drive determine the type of media If it still does not start read the other solutions listed in this topic Disc is dirty Clean the disc with a CD cleaning kit available from most PC stores Windows does not detect CD ROM or DVD ROM driver Driver program may be corrupted Force the software to reinstall it by doing the following 1 Click Start and then click Control Panel 2 Click Performance and Maintenance if it is present and then double click System 3 Click the Hardware tab and then click the Device Manager button 4 Click the plus sign next to the DVD CD ROM drives and select the problem drive 5 Click the Action menu item and select Uninstall 6 Restart your PC Cl
107. the media 3 When you are done right click the drive icon select Eject check that the in use light is on but not blinking and then remove the media A steady light indicates that the PC is not reading or writing the media WARNING Do not try to remove media when the In use light is blinking Doing so may cause loss of data 4 slot memory card reader A B b D C E Card Insert Into 4 slot reader CompactFlash type media Receptacle edge holes C lower left CompactFlash type Il media Receptacle edge holes C lower left IBM Microdrive disk drive Receptacle edge holes C lower left Secure Digital SD Memory Facing up D upper right Card MultiMediaCard MMC Facing up D upper right Memory Stick MS Memory Facing up E lower right Card SmartMedia SM Memory Facing up B upper left Card working with sound pictures and video 49 A Inuse light F Upper slot G Lower slot 50 user s guide 2 slot memory card reader Powered by Dazzle CompactFlash I II QDoocoooooooooooooooooooooo H F A A A A SD G MMC Card Insert Into 2 slot reader CompactFlash type media Receptacle edge holes F upper CompactFlash type Il media Receptacle edge holes F upper IBM Microdrive disk drive Receptacle edge holes F upper Secure Digital SD Upside down gold connector G lower
108. tna aleeedn din daetawtedde 10 registering YOUR Periit a E Destined E E viene EE A N a 11 toming of he pessera ena R E EE 11 stand BMO dE Sesenta aaa e e aaa a a A 12 hibernation mode seeseeeseeseseesssersssisssrsstrrsttrrsttrtttrrsttesstesssrrssreessret 12 automatic standby or hibernation cisiinces suscweeralpeerpeeviomencoain mea eodees 13 m king recovery cds AVS oF asuaracinteaces dest asuchasvedte tiaastceny etl dense aay Senaeeh 14 installing software and hardware devices ccccceeeseeeeeceeeeeseeeeeeeeeteeeeaes 14 transferring your old pc information and files to your NEW PC ceeseeeereeerees 14 learning the basics essseesesecssseossccsoseesoseesossossssossssessssessssessssess 15 beginning to use your software lt 22 2 45 9 secsislelaaiey Bina orn dees 15 EEEE CAT eA EEEE tae endecergnnnatpeeagsieriearoens 16 using the start menu fe cain cece ne cat cutark wai CA paddeecan as cases ease sn bamaousowrnteronmenae 16 using hp organize SOfWATE ccccceseccesseeeeeeceeeeseeceeeeeesseeeeneeeseneeeeaes 17 learning to USE your Pertti at ba ata cas le aelnestag acti ta Miele hance east saat 17 using the all programs menu t 5 c7a ei aaeantnva ne eee ees 18 organizing your all programs list zs css caascecedestands sav eeaseacseven bieecevelenweceeetes 18 using PO EID Rc 1OOIS es etal ne ee eae Na aa ae eta ise 19 table of contents TET Tae EEE aeRO ee Ree ERR Meee et et EE eo MRM OnE ee Rene
109. to the composite video jack on the back of the PC e If your TV has a composite video jack and your PC has only an S video jack connect a composite video cable to the Video In jack on the TV and to an S video adapter cable Connect the S video adapter cable to the S video jack on the back of the PC working with sound pictures and video 61 62 user s guide NOTE The S video adapter cable is only needed if there is no composite video jack on the back of the PC 3 To have sound come from your TV instead of from your PC plug an audio cable into the Audio input jack Line In on the TV and plug the other end of the audio cable into the Audio Out jack green connector on the back of the PC viewing the pc image on your tv screen NOTE The type of video card on your PC determines how the PC selects the TV out option Some options and menus in this procedure may be different for your PC 1 Make sure the video and audio cables are connected before you turn on the TV and the PC 2 Turn on the TV Press the Video TV button on your remote control to select the Video setting not the TV setting 3 Turn on your PC 4 When the Windows desktop appears right click an empty area of the desktop and choose Properties 5 Click the Settings tab 6 Click the Advanced button 7 Click the nView tab if available and in the area nView Display Mode select Clone to view the computer image on your PC monitor and your TV simu
110. ton 27 MusicMatch Jukebox 27 53 playing 53 54 Windows Media Player 54 music CDs closed session 58 Mute button 28 Net See Internet about network interface about 9 no sound 74 0 Off button See turning off PC On button 7 online manuals 40 onscreen guides 19 operating system 15 reinstalling 93 operating system help 40 organizing Internet links and the PC 17 Outlook Express 35 receiving e mail 36 P panning scrolling mouse 20 PC Application Recovery 86 91 hibernation mode automatic 13 information about 17 learning to use 17 index 97 98 user s guide no sound 74 not working 81 organizing information 17 problem turning on 83 running tests 37 setting it up 3 settings 16 sleep mode See hibernation mode standby mode about 12 standby mode automatic 13 standby mode manual 12 System Recovery 86 System Restore 86 transferring files and settings to new PC 14 troubleshooting 73 turning off 11 turning on 10 viewing PC image on TV 62 PC Help amp Tools 19 PC Recovery CD DVD Creator program 89 peripherals 10 docing a device 64 pictures managing 46 playing DVD movies 55 disc types 60 pointer speed adjusting 21 power management settings modifying 13 Print button not working 81 printer troubleshooting 84 using 30 problem DVD R disc not working 60 DVD RW disc not working 60 keyboard 81 monitor 77 mouse 81 no sound 74 PC not wor
111. udio Devices Properties window On the Volume tab place a check in the Place volume icon in the taskbar check box Click Apply and then click OK The Volume icon appears in the taskbar 2 Select Options and click Properties 3 In Adjust volume for click Recording 4 In Show the following volume controls place a check in the Microphone check box 5 Click OK 6 Click the Advanced button in the Microphone column If you do not see the Advanced button select Options from the Recording Control window and then click Advanced Controls 7 Place a check in the Alternate Microphone check box This box may be labeled Mic2 Select or 1 Mic Boost 8 Click Close 9 Click X Close on the upper right corner of the Recording Control window adjusting microphone volume If you need to adjust the volume of the microphone follow the procedure below 1 Double click the Volume icon on the taskbar The Volume Control window opens 4 2 Select Options and click Properties 3 In Adjust volume for click Recording 4 In Show the following volume controls place a check in the Microphone check box 5 Click OK 6 Adjust the volume for Microphone Balance If the volume is now acceptable proceed directly to step 10 NOTE If you do not see the Advanced button select Options from the Recording Control window and then click Advanced Controls 7 To make finer adjustments to the sound click the Advanced button and then select th
112. user s guide The information in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO ANY MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT OR SERVICE TO YOU HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of HP Hewlett Packard Company P O Box 4010 Cupertino CA 95015 4010 USA 2000 2003 Hewlett Packard Development Company L P All rights reserved Hewlett Packard is a registered trademark of Hewlett Packard Company in the United States of America and other countries regions This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual prope
113. ut PC is still on To make screen reappear press the Esc key or press standby again May take 10 30 seconds before screen reappears B amp 5 user User Switches between the PC users c hp HP Links to HP Web site D 2 Help Opens the Help and Support Center E HP Picture Toolkit Opens an imaging software program Can be reconfigured photo F Jas Music Starts MusicMatch Jukebox or Windows Media Player Can be reconfigured music G Video Opens video software program Can be reconfigured 27 learning the basics Figure Key Icon Feature Description H bes rea Shopping K 2 Sports E R M C Finance Be Goes to popular Web sites Can be reconfigured to open any site or N C t ea B PLIES software program P Q O Search R Q Chat 2 PR S Al E Mail T See figure Media Controls Operates CD or DVD player following table CD DVD MP3 v Volume control Volume knob Increases speaker volume when turned clockwise and Volume knob or decreases volume when turned counterclockwise It can be turned Volume Up and indefinitely even after maximum sound has been reached Volume Down Volume Up and Down buttons Press the Volume Up button to buttons increase volume and the Volume Down button to decrease volume Ww Mute Turns speaker sound on and off xq if a open and close disc tray s stop oars track h record play or pause skip to the previous skip to the next tra
114. utoscrolling mouse 20 available hard disk space increasing 70 browsing the Internet 34 buttons customizing 29 Eject 51 E Mail 28 Help 27 HP 27 mouse 19 mouse scroll wheel 19 Mute 28 Off See turning off PC On 10 Power 10 Search 28 special keys 26 Standby 27 Start 16 user 27 c cable tunnel 64 cables for connecting a TV 60 card reader 7 In 1 48 card types memory card reader 48 carpal tunnel syndrome 4 CD creating 57 59 CD DVD country region codes for DVD 56 creating CDs 57 59 60 drive types 50 Eject button 51 handling 51 inserting 51 keyboard button 28 opening drive 51 playing music 53 removing 52 75 terminology for DVD 55 troubleshooting 73 using correct DVD disc 60 closed session music CDs 58 Combo drive 52 components 10 connecting a TV 60 Ethernet 9 multi channel speakers 42 connectors cable tunnel 64 PC back 5 PC front 7 Control Panel opening 16 corrupted software 91 country region codes for DVD 56 index 95 96 user s guide creating a DVD 60 creating CDs using CD RW drive 57 59 creating CDs using Windows Media Player 59 creating CDs with RecordNow 57 creating recovery discs 89 creating Recovery Tools CD 90 customizing keyboard buttons 29 D desktop 16 desktop icons removing 72 device conflict resolving 79 device not working 84 digital images managing 46 digital picture work area 46 digital pictur
115. wered off automatically The unit temperature was exceeded Unit is in an exceedingly hot environment Let it cool down Ensure PC air vents are not blocked and internal fan is running Note that your PC may not have an internal fan The unit temperature was exceeded because the PC was functioning with the cover or access panel removed Replace cover or access panel and let the PC cool down before attempting to turn on power to the PC Processor or system fan has failed Refer to the Warranty amp Support Guide to contact Support for replacement details Note that your PC may not have an internal fan troubleshooting 83 miscellaneous Symptom Problem Solution PC date and time display is incorrect RTC realtime clock battery may need to be replaced Battery life is approximately 3 5 years First reset the date and time in your operating system by using the Control Panel If the problem persists replace the battery See the Upgrading and Servicing Guide for instructions or refer to the Warranty amp Support Guide to contact Support for replacement details Printer has problems Printer will not print correctly or at all If you encounter printer problems refer to the documentation that came with your printer 84 user s guide using application recovery and system recovery The PC uses the operating system and installed software programs durin
116. y mode Press the Standby button select models only or press the Esc key on the keyboard to resume from standby mode PC is in hibernation mode or is off Pres the On button to turn on the PC Monitor connector cable is not properly connected to the back of the PC Inspect the monitor video connector for bent pins If no pins are bent reconnect the monitor connector cable on the back of the PC Images on the screen are too large or too small or the images are fuzzy The screen resolution setting may not be set to your liking or may not be the best for your monitor Adjust the monitor resolution setting in Windows See adjusting the monitor on page 29 for instructions See your monitor documentation for the best resolution for your monitor troubleshooting 77 hard disk drive Symptom Problem Solution PC seems to be locked up and not responding Program in use has stopped responding to commands Use the Windows Task Manager to close any programs not responding or to Restart the PC 1 Press the Ctrl Alt and Del keys on the keyboard at the same time 2 Select the program that is not responding and click End Task Or Click Shut Down and then click Restart If this does not work press the On button for 4 or more seconds to turn off the PC Then press the On button Hard disk drive error message displays Part of hard disk drive has failed
117. your files onto your new PC Or as an alternative double click the Protect My PC icon on your desktop and review the products and services offered under Move My Data learning the basics NOTE To use your software you must know how to use the mouse and keyboard If necessary see using the mouse on page 19 or see using the keyboard on page 21 beginning to use your software The operation of your PC is controlled by two kinds of software e The Microsoft Windows XP operating system which displays the desktop on the monitor and controls your PC s hardware peripherals and software applications e Software programs such as a word processing program which performs specific functions Information about using software and about the Microsoft Windows XP operating system is in the printed manuals and online Help For Microsoft Windows you can also press the Help button labeled with a question mark icon on your keyboard select models only to open the builtin Help and Support Center For help with specific software refer to the onscreen Help within the program Software programs included with the PC may vary by model and by country region learning the basics 15 A Start button on the taskbar B Log Off button C Turn Off Computer button D All Programs 16 user s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need Icon Opens Us

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