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2.0 Installing The Caller ID Device

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1. COMDIAL Installing and Programming the Caller ID Feature 1 0_Introducing the Caller ID Feature The caller ID feature supports an externally connected customer supplied caller ID device illustrated in Figure 1 Depending on the model you have this hardware device supports either four or eight caller ID conditioned lines per unit You can serially connect four and eight port devices to give larger systems the ability to support a maximum of 68 caller ID conditioned lines The number of caller ID conditioned lines that can be used on a smaller system such as the DSU DSU II depend on the system s line capacity usually 24 lines with expansion added The caller ID unit interfaces with the common equipment cabinet through any undedicated serial data port Any proprietary LCD speakerphone can receive and display caller ID information The display conveys all available caller ID information from the time the call rings at the station through all line transitions until the line disconnects The communications system stores caller ID information in its SMDA storage and makes it available in the SMDA printout 2 0 Installing The Caller ID Device Installation Notice The Underwriters Laboratories regulation 1459 2nd edition requires that you be made aware of the following precautions when installing a telephone that is to be directly connected to the telephone company network 1 Never install telephone wiring during a lightning storm
2. Connect the caller ID device s power supply to an 120 VAC electrical outlet and connect the power supply s output cable to the power connector on the rear of the caller ID device illustrated in Figure 7 Verify the POWER LED is constant ON Set the parameter switches SW 1 see section 2 4 Verify operation by observing the DATA LED This LED should light during an incoming call on a caller ID enabled line usually after the first ring burst Line 4177 Line 3 Line 2 Line 14 CID011 CDR RJ 45 Figure 3 Detailing The Line Connections Connect To Serial Data Port Modular Jack Serial Out Serial In On a r a N sing Kit Supplie Jak Jack 6 Conductor Line Cord Pin 1 N C RTS out RJ 11 Pin 2 SG CTS in Pin 3 N C RD in 2 5 Pin 4 TD out N C 3 4 Pin 5 RTS out SG Pin 6 CTS in N C CID010 CDR Modular Jack Front View Figure 4 Detailing The Serial Data Connections 4 Installing And Programming The Caller ID Device IMI89 320 Installing and Programming The Caller ID Device Modular RJ 11 Serial Data Connectors COMDIAL POWER DATA gt O O Figure 5 Locating The Caller ID Serial Connections Front View SERIAL IN SERIAL OUT CID006 CDR Modular RJ 45 Line Jack PORTS 1 4 POWER IN CID007 CDR Power Supply Connector Figure 6 Locating The Four Port Caller ID Connections Rear View Modular RJ 45 Line Jacks PORTS 1 4 CID008 CDR Power Supply
3. Line No Caller ID Data End of Message Identifier 2 bytes 15 bytes 2 bytes 3 bytes 3E 3C 31 30 35 31 2D38 30 34 2D 39 37 38 2D 32 32 30 30 20 OD OA gt lt 1 0 1 1 8 0 4 97 8 2 2 00 CR LF Typical Message 2 sent when a ringing line with CID is answered or retrieved from hold Message ID Line No Station No End of Message and Identifier 2 bytes 2 bytes 2 bytes 3 bytes 3E 3C 32 31 32 31 30 OD OA gt lt 2 1 2 1 0 CR LF Typical Message 3 sent when CID data is not received from answered line or when a line is taken off hook Message ID Line No Station No End of Message and Identifier 2 bytes 2 bytes 2 bytes 3 bytes 3E 3C 33 31 35 31 32 0D OA gt lt 3 1 5 1 2 CR LF Typical Message 4 sent when line is made idle Message ID Line No End of Message and Identifier 2 bytes 2 bytes 3 bytes 3E 3C 34 30 35 0D 0A gt lt 4 0 5 CR LF Installing And Programming The Caller ID Device 13 Installing and Programming The Caller ID Device IMI89 320 4 1 1 Assigning Caller ID Lines required programming Description Programs lines to receive Caller ID service To Program 1 Dial 47 CALLER ID LINES 2 Select line ports LED On Selected Line Port 1 14 Dial 01 14 or A1 A14 Line Port 15 16 Dial 15 16 or press B1 B2 Line Port 17 24 Dial 17 24 or press
4. And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device 5 1 1 Assigning Caller ID Lines required programming Description Programs lines to receive Caller ID service To Program 1 Dial 47 CALLER ID LINES 2 Select line ports LED On Selected Line Port 1 6 Dial 01 06 or press B1 B6 3 Press for configuration mode 5 1 2 Assigning Caller ID Stations required programming Description Programs stations to receive Caller ID information To Program 1 Dial 53 STATION FEATURES 2 Dial 36 CALLER ID STA 3 Select station ports LED On Selected Station 10 25 Dial 10 25 or press A1 A16 4 Press X for configuration mode 5 1 3 Configuring Data Port B Serial Data Port required programming Description If serial data port B labeled RS232 2 is not currrently set at its default values 9600 baud 8 data bits and 1 stop bit program that port to have those values so that it will receive Caller ID data To Program 1 Dial 15 BAUD RATE 2 Dial 2 for Data Port B 3 Press A11 for 9600 baud W nD nS 9600 4 Dial 11 or press A16 for 8 data bits and 1 stop bit W SD 1S ZZZZZ 5 Dial for configuration mode 5 1 4 Setting The Audible First Ring Feature optional programming Description Turns on the Audible First Ring feature for the system To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 01 CID FIRST RING 3 Di
5. to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate NOTICE The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to the telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 AVIS L etiquette de Industrie Canada identifie le materiel homologue Cette etiquette certifie que le materiel est conforme a certaines normes de protection d exploitation et de securite des reseaux de telecommunications Le Ministere n assure toutefois pas que le materiel functionnera a la satisfaction de l utilisateur Avant d installer ce materiel l utilisateur doit s assurer quil est permis de le raccorder aux installations de l entreprise locale de telecommunication Le materiel doit egalement etre installe en suivant une methode acceptee de raccordement L abonne ne doit pas oublier qu il est possible que la conformite aux conditions enoncees ci dessus n empeche pas le degradation du service dans certaines situations Les reparations de materiel homologue doivent etre effectuees par un centre d entretien canadien autorise designe par le fournissuer La compagnie de telecommunications peut demander a l utilisateur de de
6. 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines COMDIAL SERIAL IN SERIAL OUT POWER DATA W1 O CID005 CDR Figure 1 Caller ID Device This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Inside Sales Department Charlottesville Virginia 22906 Printed in U S A IMI89 320 01 10 98 Installing and Programming The Caller ID Device IMI89 320 2 1 Using the Systems Installation Instructions Install the caller ID device with the communications system If necessary refer to the followin
7. 2 3531212 10 15 92 00 56 NOANS 15551234 10 10 15 92 00 56 0 1 15551234 R Re e oo 10 10 15 92 01 00 0 1 10 1 D 10 15 92 04 23 0 2 15556789 0 00 CO ON JN B Yo b 2 al 10 15 92 01 00 NOANS 2 0 1 1 10 1 D 10 15 92 04 19 0 2 0 00 1 outgoing call 5 unanswered incoming call without Caller ID 2 outgoing call 6 answered incoming call without Caller ID 3 unanswered incoming call with Caller ID 7 answered incoming DISD call with Caller ID 4 answered incoming call with Caller ID 8 unanswered incoming DISD call without Caller ID 12 Installing And Programming The Caller ID Device IMI89 320 Installing and Programming The Caller ID Device If SMDR printout is not already turned on default turn it on as follows 1 Press ITCM and dial X 746 2 Dial 772 SMDR PRINT XXX 3 Dial 1 to enable printout SMDR PRINT ON 4 Dial XX for configuration mode or SPEAKER to quit As an option you can arrange for the system to provide Caller ID data distribution through the RS232 data port B COM 2 to a personal computer PC just as it supplies SMDA data to a data printer This data consists of four special purpose messages and is in the ASCII format suitable for use with PC based application programs The messages are as follows Typical Message 1 sent out as soon as Caller ID data arrives from the CO Message ID and
8. Connector Figure 7 Locating The Eight Port Caller ID Connections Rear View Installing And Programming The Caller ID Device 5 Installing and Programming The Caller ID Device IMI89 320 Common To Central Office CO Line Connections Equip ment Cabinet 4 3 2 1 A Lines to Common Equipment From CO Connection 4 Typical Cross e lt gt 3 Line Connection Ports Block o lt gt 2 e lt gt 1 Kit Supplied Lines fromCO WW V v eee To Caller ID Serial Data Port Device To AC Outlet TR See Figure 3 A for detail y v moooi IN OUT Line Ports PWR RS 232 RS 232 1 4 Caller ID Device Figure 8 Interconnecting The Four Port Caller ID Device And The Communications System CALLER ID P DEVICE O lt Lines 9 12 R lt T 4 S RS 232 In Kit Supplied Cable RS 232 Out CALLER ID P DEVICE O 4 Lines 5 8 R 4 T 4 S RS 232 In lt RS 232 Out CALLER ID P DEVICE O lt Lines 1 4 R lt 4 T 4 S lt RS 232 In lt RS 232 Out Comm Equipment CID013 CDR Serial Data Port or Next Caller ID Device Figure 9 Stacking Four Port Caller ID Devices 6 Installing And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device To Central Office CO Line Connections 87654321 Common AAAAAAAA Equipment Cabinet Lines to Common Equipment From CO Connection od gt 8 od D 7 T
9. HOLD and then press A1 A8 3 Press for configuration mode 4 1 2 Assigning Caller ID Stations required programming Description Programs stations to receive Caller ID information To Program 1 Dial 53 STATION FEATURES 2 Dial 36 CALLER ID STA 3 Select station ports LED On Selected Station 10 57 Dial 10 57 or press C10 CS57 4 Press for configuration mode 4 1 3 Configuring Data Port B COM 2 Serial Data Port required programming Description If the data port B COM 2 serial data port is not currrently set at its default values 9600 baud 8 data bits and 1 stop bit program that port to have those values so that it will receive Caller ID data To Program 1 Dial 15 BAUD RATE 2 Dial 2 for data port B or COM 2 3 Press A10 for 9600 baud W nD nS 9600 4 Dial 11 or press A14 for 8 data bits and 1 stop bit W SD 1S ZZZZZ 5 Dial for configuration mode 14 Installing And Programming The Caller ID Device IMI89 320 Installing and Programming The Caller ID Device 4 1 4 Setting The Audible First Ring Feature optional programming Description To Program Turns on the Audible First Ring feature for the system 1 2 3 Dial 17 SYSTEM FEATURES Dial 01 CID FIRST RING Dial 1 to enable the audible first ring LED on OR Dial 2 to silence the first ring on Caller ID lines Press X for configuration mode 4 1 5 Setting The Calle
10. al 1 to enable the audible first ring LED on OR Dial 2 to silence the first ring on Caller ID lines 4 Press X for configuration mode Installing And Programming The Caller ID Device 17 Installing and Programming The Caller ID Device IMI89 320 6 0 Regulatory Rules And Regulations 6 1 Federal Communications Commission FCC And Industry Canada IC Rules And Regulations 6 1 1 FCC Part 15 RF Emission Information This equipment contains incidental radio frequency generating circuitry and if not installed and used properly may cause interference to radio and television reception This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area may cause interference to radio and television reception in which case the user is encouraged to take whatever measures may be required to correct the interference If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient the television or radio receiving antenna and or relocate the system the individual telephone stations and the radio or telev
11. brancher un appareil a la suite de reparations ou de modifications effectuees par l utilisateur ou a cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise a la terre de la source d energie electrique des lignes telephoniques et des canalisations d eau metalliques s il y en a sont raccorde ensemble Cette precaution est particulierement importante dans les regions ruales AVERTISSEMENT L utilisateur ne doit pas tenter de faire ces raccordements luimeme il doit avoir recours a un service d inspection des installations d inspection des installations electriques ou a un electricien selon le cas AVIS L indice d equivalence de la sonnerie IES asssigne a chaque dispositif terminal indique le norbre maximal de terminaux qui peuvent etre raccordes a une interface La terminaison d une interface telephonique peut consister en une combinaison de quelques dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas 5 Installing And Programming The Caller ID Device 21 Installing and Programming The Caller ID Device IMI89 320 COMDIAL Charlottesville Virginia 22901 2829 World Wide Web http www comdial com
12. elephone but continues to flash the CID button status light for other stations in the group If you enable this feature the system will remove the caller ID record from all telephones if any user in the group views a record Enable this feature from the following VMMI programming screen PERIPHERALS CALLER ID OPTIONS 3 6 Constructing The Local Call Table When telephone users review caller ID RNA calls they press their SAVE button to return the call and the system automatically dials the number If the area code or office code part of the stored number matches the entries that you program with this procedure the system will skip that part of the number as it dials Take programming action on the following VMMI programming screen to choose those area and office codes that you want the system to skip PERIPHERALS CALLER ID LOCAL CALL TABLE Installing And Programming The Caller ID Device 11 Installing and Programming The Caller ID Device IMI89 320 4 0 4 1 Programming The DSU And The DSUII For The Caller ID Feature Caller ID Service Support NOTE When programming using the telephone a lighted LED next to the programming button for the selection You must program lines and stations for Caller ID service per the instructions in this section indicates the current status When a single button provides a toggle on off action the lighted LED indicates the active feature Since the station receives Caller ID da
13. er LED Figure 12 Locating The DIP Switches Installing And Programming The Caller ID Device 9 Installing and Programming The Caller ID Device IMI89 320 3 0 Programming The DXP DXP Plus And FX Series For The Caller ID Feature In programming the common equipment for caller ID support you must match the data baud rate with that of the caller ID device 9600 8 N 1 you must enable the caller ID lines and you must assign them to ring on the telephones Calls will ring on the assigned telephones as well as on telephones to which a call is transferred In addition caller ID programming options allow you to set the absorb ring time amount of time the system waits while it generates caller ID information before it generates system ringing enable the deleting of the viewed RNA records when viewed by any user and enter the local area codes and local exchange codes that you want the system to skip when it automatically dials a return call You can also assign caller ID ring no answer RNA capability to the telephones that are on caller ID lines Users of these telephones have the ability to review this caller ID RNA information and return the call They can also note if anyone else has already viewed a record thus preventing redundant returns A station user may automatically retrieve and dial the last first or any in between Caller ID number displayed at his or her station by using a SAVE button assigned to the station Also a s
14. g publications for additional information depending on which communications system you have IMI66 001 Installing the DXP Common Equipment Cabinet IMI66 105 Installing the DXP Plus Common Equipment Cabinet IMI66 134 or FX_CABNT PDF Installing the FX Series System Commn Equipment Cabinet For DSU and DSU II systems refer to IMI66 107 and IMI66 132 respectively System Hardware and Software Instructions You can find the appropriate publication in your system hardware instructions binder 2 2 Mounting the Caller ID You can either surface mount or wall mount the caller ID To surface mount the device set it on a flat solid surface close to the communications system To wall mount the caller ID follow these steps 1 Insert two 10 panhead screws obtained locally in the wall until their heads are within 1 8 inch of the wall surface Use the spacing dimensions shown in the template provided in Figure 2 Use appropriate anchoring hardware when mounting the device on a hollow wall 2 Position the keyhole shaped holes in the bottom of the caller ID device over the screw heads Slide the device down until a slight click is felt 3 To remove the caller ID lift it up to unsnap both screws from the bottom and then lift it away from the wall 2 Installing And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device Front of Caller ID Unit CID016 CDR 2 800 lt 3 820 inches app
15. hone 1 804 978 2200 6 1 3 Terms and Definitions Service Order Code SOC defines type of service and system protection 9 0F analog service full protection to the network from systems using live voice Only registered terminal equipment can be connected to station ports 9 0F AS 2 analog service same as 9 0F above but with system ports which provide answer supervision for system types such as CD KF MF PF VM etc 6 0Y digital service provides total protection including billing protection and encoded analog content Facilities Interface Code FIC is a tariff reference used by customers to order correct facilities to be provided by the telco 02LS2 analog service 2 wire local switched access loop start 02GS2 analog service 2 wire local switched access ground start O2RV2 T analog service 2 wire local switched access reverse battery TL11M analog service tie line lossless interface type 1 transmission 2 wire type 1 E amp M interface provides battery on M lead to originate 04DU9 1SN digital service 1 544 Mbps ANSI ESF and B8ZS without line power Ringer Equivalence Number REN is useful to determine the quantity of devices that may be connected to the telephone line and still have all of those devices ring when the telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may co
16. ipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas 20 Installing And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device Users should not attempt
17. irst ring on Caller ID lines to be either audible or silent Selecting the silent option ensures that the Caller ID data is displayed prior to ringing eliminating the loss of Caller ID data to premature answering All Caller ID features require that the customer supplied Caller ID interface deliver its data to the system s RS232 data port B You must configure this port to match the output of the decoder device The recommended configuration is 9600 baud with eight data bits and one stop bit The system provides Caller ID information as part of the SMDR printout An example of this appears below Caller ID Information On SMDR Printout Call Station Line Date Time Call length Answer Called or Time Calling 1 1000 6 10 15 92 04 38 0 1 1234567890 123456 2 12 3 10 15 92 00 56 0 2 5551212 3 1 10 15 92 00 56 NOANS 2 5551234 4 10 1 10 15 92 00 56 0 1 wl 15551234 5 4 10 15 92 01 00 NOANS 2 6 10 4 10 15 92 01 00 0 1 0 1 outgoing call 5 unanswered incoming call without Caller ID 2 outgoing call 6 answered incoming call without Caller ID 3 unanswered incoming call with Caller ID 4 answered incoming call with Caller ID If SMDR printout is not already turned on default turn it on as follows 1 Press ITCM and dial X 746 2 Dial 772 SMDR PRINT XXX 3 Dial 1 to enable printout SMDR PRINT ON 4 Dial XX for configuration mode or SPEAKER to quit 16 Installing
18. ision with respect to each other If necessary the user should consult the manufacturer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 6 1 2 FCC Part 68 Information This equipment complies with Part 68 of the FCC Rules A label located on the exterior lower left side of the cabinet contains the FCC Registration Number s and Ringer Equivalence Number REN Notify the local telephone company when you connect the equipment to the network and provide the information shown in the following table Line Type Service Order Code Facilities Interface Ringer Equivalence Universal Service Code Number Order Code Connector Loop Start 9 0F 02LS2 See Equipment RJ21X Specification Sheet Ground Start 9 0F 02GS2 See Equipment RJ21X See note Specification Sheet DID Lines 9 0F AS 2 O2RV2 T Not Applicable RJ21X E amp M Lines 9 0F TLIIM See Equipment RJ2EX Specification Sheet T1 Line 6 0Y 04DU9 1SN Not Applicable RJ48C T1 PRI ISDN Line 6 0Y 04DU9 1SN Not Applicable RJ48C NOTE State tariffs do not permit ground start operation for KF registered equipment key system operation Ground start operation is onl
19. mming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device 3 3 Setting the Absorb Ring Time You must specify the amount of time the system waits while it generates caller ID information before it generates system ringing Do this from the following VMMI programming screen PERIPHERALS CALLER ID OPTIONS 3 4 Reviewing Caller ID Ring No Answer RNA Calls This feature offers telephone users the ability to use their telephone s display to review calls that ring at their stations while they are away The system stores caller ID RNA records and allows users to review them and use one button dialing to return those calls that need returning The feature also displays the identification of the last station that reviewed the records thus helping to prevent multiple call backs to the same number After users review the caller ID RNA records the system deletes the records from their telephones yet retains the records in the SMDA storage so that the users can look at the records later if they must Activate this feature with action taken on the following VMMI programming screen STATIONS STATION PROGRAMMING RINGING ASSIGNMENTS 3 5 Deleting the Viewed RNA Record When the system makes caller ID RNA information available to a group of stations any station user in the group can review the information by pressing the telephone s CID button When he or she does this the system removes the record from that t
20. nnect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area Universal Service Order Code Connector USOC Con defines the FCC Part 68 approved telco provided connector electrically and mechanically required to interface with the customer equipment To avoid legal watranty insurance and casualty problems do not pass anything through the network connector other than those permitted in the FCC Part 68 RJ series connectors Definitions of connectors listed above is as follows RJ21X is a 25 line 2 wire T R 50 position connector RJ2EX is a 12 Tie trunks 2 wire T R E amp M Type 1 50 position connector RJ48C is a single line 4 wire T R T1 R1 1 544 Mbps 8 position connector Installing And Programming The Caller ID Device 19 Installing and Programming The Caller ID Device IMI89 320 6 1 4 Industry Canada RF Emission Information This digital device does not exceed the Class A limits for radio noise emissions from digital apparatus set out in Radio Interference Regulations of Industry Canada Le pre sent appareil nume rique n emet pes de bruits radioe lectriques de passant les limits applicables aux appareils nume riques de la class A prescrites dans le Re glement sur le brouillage radioe lectrique e dicte par le ministe re des Industry Canada 6 1 5 Industry Canada TELCO Information NOTICE The Industry Canada label identifies certified equ
21. parity bits and 1 stop bit 9600 8 N 1 When you are installing multiple caller ID devices set switches SW1 1 through SW 1 4 to the settings detailed in the chart shown below A DIP switch is ON when it is in the UP position Switch Switch Switch Switch Box ID SW1 1 SW1 2 SW1 3 Swi 4 OFF OFF OFF OFF 1 ON OFF OFF OFF 2 OFF ON OFF OFF 3 ON ON OFF OFF 4 OFF OFF ON OFF 5 ON OFF ON OFF 6 OFF ON ON OFF 7 ON ON ON OFF 8 OFF OFF OFF ON 9 ON OFF OFF ON 10 OFF ON OFF ON 11 ON ON OFF ON 12 OFF OFF ON ON 13 ON OFF ON ON 14 OFF ON ON ON 15 ON ON ON ON 16 Note It is possible to mix 4 port and 8 port boxes in any combination desired for a total number of lines up to 68 if the last box added is a 8 port box If the last box added is a 4 port box the maximum number of lines is 64 For example any of the following combinations would be acceptable for a 16 line installation Box ID Combination 1 Combination 2 Combination 3 1 8 port box 8 port box 4 port box lines 1 8 lines 1 8 lines 1 4 2 8 port box 4 port box 4 port box Lines 9 16 lines 9 12 lines 5 8 3 4 port box 4 port box lines 13 16 lines 9 12 4 4 port box lines 13 16 8 Installing And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device DIP Switch Switches 1 4 UP position ON COMDIAL SERIAL IN SERIAL OUT POWER DATA SW ee Es Data LED CID009 CDR Pow
22. r ID Distribution optional programming Description To Program Sends Caller ID information to data port B for access by a PC 2 3 Dial 17 SYSTEM FEATURES Dial 02 CID DISTRIBUTION Dial 1 to enable Caller ID distribution LED on OR Dial 2 to disable Caller ID distribution Press X for configuration mode 4 1 6 Assigning A SAVE Button optional programming Description To Program Selects a SAVE button to display and redial the most recent Caller ID number received at a station 1 2 3 Dial 56 BUTTON MAPPING Dial 08 ASSIGN SAVE Select button to be programmed press A1 A14 B1 B10 Select station ports to have SAVE button LED On Assigned station 10 57 Dial 10 57 or press C10 CS57 Press X for configuration mode Installing And Programming The Caller ID Device 15 Installing and Programming The Caller ID Device IMI89 320 5 0 ie The Unisyn For The Caller ID Feature 5 1 Caller ID Service Support You must program lines and stations for Caller ID service per the instructions in this section NOTE When programming using the telephone a lighted LED next to the programming button for the selection indicates the current status When a single button provides a toggle on off action the lighted LED indicates the active status Since the station receives Caller ID data between the first and second rings you can arrange for the f
23. rox 3 13 16 inches 9 500 Template For Wall Mount 0 400 tI 63300 SO Figure 2 Template For Caller ID Wall Mounting Installing And Programming The Caller ID Device 3 Installing and Programming The Caller ID Device IMI89 320 2 3 _ Connecting the Caller ID to the System See Figures 8 and 10 for the interconnection diagrams Figures 9 and 11 illustrate the method for interconnecting multiple caller ID units il Connect the line port modular jacks on the caller ID device to the CO line connections using the kit supplied cable See Figure 3 for connection details and Figures 6 and 7 for the modular jack locations on the caller ID Also connect these CO lines to the communications system s common equipment cabinet Connect the caller ID device s serial data out connector labeled RS232 Out to a serial data port on the common equipment cabinet of the communications system See Figure 5 Use the kit supplied 6 conductor modular line cord for this connection Use a serial data port on the common equipment as follows DXP system use either the RS 232 port 1 port 2 or any undedicated serial data port provided by an installed communications card DXP Plus system use any undedicated serial data port provided by an installed communications card FX Series system use any serial data port labeled COM3 COM 10 DSU system use Data Port B DSU II system use COM2 Unisyn sytem use Data Port B See Figure 3 for the connection details
24. ta between the first and second rings you can arrange for the first ring on Caller ID lines to be either audible or silent Selecting the silent option ensures that the Caller ID data is displayed prior to ringing eliminating the loss of Caller ID data because of premature answering A station user may automatically retrieve and dial the last Caller ID number displayed at his or her station by using a SAVE button assigned to the station Seven eight and 11 digit numbers are always dialable while 10 digit numbers must be transformed by the system before they are dialable To arrange for the system to transform a 10 digit number into dialable format you must use the VDT programming method to program the local area code and 6 digit area office codes into the system s memory You cannot do this from station 10 or 12 All Caller ID features require that the customer supplied Caller ID interface deliver its data to the system s RS232 data port data port B COM2 You must configure this port to match the output of the decoder device The recommended configuration is 9600 baud with eight data bits and one stop bit The system provides Caller ID information as part of the SMDR printout An example of this appears below Caller ID Information On SMDR Printout Call Station Line Date Time Call Answer Called or Call Cost length Time Calling 1000 12 10 15 92 04 38 0 1 123456789 0 51 0123456 12 10 15 92 00 56 0
25. tation user may transfer calls to another station causing that station to ring If the other station has caller ID capability the caller information will also transfer 3 1 Making Caller ID Active When caller identification ID information is available from the central office you must take the following programming actions in VMMI to make Caller ID active in the system 1 Match the line ports to the caller ID feature LINES LINE PROGRAMMING LINE TYPE SPECIFIC 2 Assign the caller ID lines to the stations as delayed or directed ringing lines STATIONS STATION PROGRAMMING RINGING ASSIGNMENTS 3 Enable line answer and line originate in a class of service STATIONS CLASS OF SERVICE PAGE 5 4 Assign the line answer and line originate class of service to the stations as day COS and or night COS STATIONS STATION PROGRAMMING GENERAL 5 Assign special purpose station buttons to control the feature STATIONS STATION PROGRAMMING BUTTON MAPPING 3 2 Setting Baud Rate For Caller ID You must program the parameters of the serial data port where you have connected the caller ID device The serial data port parameters must match the data parameters of the caller ID device which are 9600 baud eight data bits no parity bit and one stop bit Flow control or handshaking is None Program the serial data port parameters from the following VMMI programming screen SYSTEM SERIAL PORTS 10 Installing And Progra
26. y permitted for MF registered equipment KTS PBX hybrids with both manual and pooled outgoing and incoming access to the network The system must be configured for MF operation when using ground start operation Refer to the paragraph titled Terms and Definitions for detailed explanations 18 Installing And Programming The Caller ID Device 1MI89 320 Installing and Programming The Caller ID Device This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should the equipment cause harm to the telephone network the telephone company may disconnect your service temporarily If possible they will notify you in advance If advanced notice is not practical they will notify you as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do so they will notify you in advance to give you an opportunity to maintain uninterrupted telephone service In addition the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning If you experience trouble with this equipment please contact Comdial Corporation P O Box 7266 Charlottesville VA 22906 7266 Telep
27. ypical Cross od gt 6 Line Connection o lt a Ports Block od gt 4 od D 3 od gt 2 od gt 1 Kit Supplied Lines from CO www vw Cable To Caller ID em ed gt Serial Data Port Device To AC Outlet o See Figure 3 A CID014 CDR for detail aA Y y TEREA pve hool ease Line Ports Caller ID Device Figure 10 Interconnecting The Eight Port Caller ID Device And The Communications System CALLER ID P 4 Lines 17 24 DEVICE 0 4 T s 4 lt lt RS 232 In Kit Supplied Cable RS 232 Out CALLER ID P lt Lines 9 16 DEVICE 0 R lt lt T q S lt 4 lt RS 232 In lt RS 232 Out CALLER ID P 4 Lines 1 8 DEVICE o4 R lt T 4 S q lt lt RS 232In lt RS 232 Out ___ Comm Equipment Serial Data Port or Next Caller ID Device CID015 CDR Figure 11 Stacking Eight Port Caller ID Devices Installing And Programming The Caller ID Device 7 Installing and Programming The Caller ID Device IMI89 320 2 4 Setting the Parameter Switches The caller ID device has one bank of parameter controlling Dual In Line Pin DIP switches located on its front panel This bank of switches illustrated in Figure 12 is labeled SW1 On this Caller ID model there are no DIP switches for setting baud rate data bits parity and stop bits These parameters are fixed at 9600 baud 8 data bits no

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