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HP ProLiant ML350p Gen8 Server User Guide

1. WA HP Risk http www hp com go selfrepair Technical support 119 HP HEARTS SA BTMHE CSR RAR DESSE gt t 18 RIS PERS BET EX gt HP HP ARISE RAEN MESES MESA RAS CSR ERER HP HS BHP EXE ACID E TB IR gt CSR UREA HP BREER HP HS EU RO MA REER HP AGRE RH RET RAIA gt diet ite AeA f r HP RARER SARS CSR 01824 FAB LF A DMA gt BARRA HP DABAN gt HP ABER CSR SRR SABA HP
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3. 31 e lonuE nienu im EM 31 Space and airflow requirements Li 32 Temperature requirements es it 32 Power TequlremenlS RR 33 Electrical grounding requirements c eu ER RODEO NND DONUM MM 33 Rice 34 Server Wwarnings and lla 34 Identifying tower server shipping carton contes 35 installing hardware OpOnS oon ERA 35 Contents 3 Setting up a tower server ettur ttet ttet reee eet 35 Installing the server into the rack ec ee en AP 36 Powering up and configuring the server 37 Installing the operating system ii 37 R gisterirnigithe R 38 Frane opcs Hela ei OM arcano turn AAA AAA AAA 39 UConn Po A 39 Second processor opone 39 Memory OOo orir PE ERES 45 5 EE 46 Memory subsystem architecture 46 singles dual and quad rank DIMMs lla 47 idioma 47 Memery eontigufrations aso e ie ER E dH HH Es 48 General DIMM slot population guidelines n ara HOMME 49 Installing Eo db 50 Optical drive cage option nennen nennen eere 51 DVD pn iii eee 54 Redundant AC power supply
4. 5 HP HP ENTRAR HP MERA gt UNE HP ERFAR HB HP YE http www hp com go selfrepair a me HP ASS AAS ASOD AHO YE 14 A HS 8548 YAS USS AH 24 SECS TSS OS ASSO BAENA SUCI SIC St HP HP A H A SBAA LE AHIS CSR HSS ASHA 2 7 25560 HHA HP 8 FSS HS AES AOI A HU AFSAEZE DAS FUSS SUCH CSR FEAE F 5927 96468 224 YZ AR APSO Be 5 8 APS ALE HPO 0 14138 23 ES 0 AH AO Chet 330 L HAH STAC DAUZ 2 7 APSO SR 0 FEST S HI POIS Stal ot ASAH HPO 0 FSX WAS 283 ES ASAE PAS A Sol 52 3 MAA 5301 uper HIS UO Walt 7tss Ha AUY HP 52 02 4 SIS HE 132242 DA 35 Wal SA MHA A SUAS Sol FSS T sta UHC 0 48 Illustrated Parts Catalogoli USLICH CSR FEL Ma SHS AIA 240 4552 SS SAA AZo 71532 430 o FO EL Cp AeA 2710 ASste 3 7H SO SASHES HOT SA Es 4A ZEMSO 7258 PE 0 ESSA HP 7S AR MER AE ASA ASS SSS SAAUC H
5. When the system maintenance switch position is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM N CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can do either of the following e Short the NMI jumper pins e Usethe iLO Virtual NMI feature For more information see the whitepaper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf Component identification 12 DIMM slots DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines NOTE For proper orientat
6. AA eted 00000000000000000000000000000000990 7 0000000000000000000000000000000000 I9 5 00000000000000000000000000000 00000000000000000000000000 000000000000000000000000000 00000000000000000000000000000 00000000000000000000000000000 00000000000000000000000000000 00000000000000000000000000000 00000000000000000000000000000000000 00000000000000000000000000000000000 00 00000000000000000000000000000000000 000 mm exp oe Power On Standby button Green Normal system on and system power LED Flashing green waiting for power Amber System in standby but power still applied Off Power cord not attached or power supply failure Component identification 8 ML CNN Description NIC statusLED Green Network link Flashing green Network link and activity Off No link to network Health LED Green Normal system on Flashing amber System health is degraded Flashing red System health is critical Off 2 Normal system off 4 UID LED Blue Activated Flashing blue System is being managed remotely Off Deactivated Rear panel components mm meems PCle slot 1 Processor 1 PCle slot 2 Processor 1 PCle slot 3 Processor 1 10 T E E 14 i Component identification 9 mm pressi
7. Rear panel LEDs 7 NIC activity LED Green Linked to network Off No network connection 2 NIC link LED Green or flashing green Network activity Off No network activity 3 Power supply LED Green System has AC power and is powered up Off System has no AC power the system is off or the power supply has failed 4 UID LED Blue Activated Flashing blue System is being managed remotely Off Deactivated 5 iLO 4 link LED Green or flashing green Network activity Off No network activity iLO 4 activity LED Green Linked to network Off No network connection Component identification 10 System board components Description Tri cometer TPM connector Slot 9 PCle3 x8 4 1 freni N o Mem l6 gt 9 Bo N N CO N N o N Component identification 1 System maintenance switch The system maintenance switch SW1 is a ten position switch that is used for system configuration Peon pese dw _ iLO security Off iLO security enabled On iLO security disabled Configuration Off Able to change system configuration On System configuration locked Reserved Off Tower On Rack Password Off No function protection On Clears power on password override and administrator password Invalidate Off Normal configuration On ROM treats the system configuration as invalid
8. Technical support 114 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono i
9. 104 Class B equipment 0l IS 2886209 2 DIZIONA 85 2 82 2 HAWIASISES F SACS oH LE APA At OWS 8554212 Chinese notice Class A equipment A BaP th Poa RRMA ERE PAPA Vietnam compliance marking notice This marking is for applicable products only o 2 8 a i Ukraine notice 2008 Ne 1057 Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for
10. FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the capacitor pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached IMPORTANT The battery pack might have a low charge when installed In this case a POST error message is displ
11. HP HP Eh Ende HP 15 XP ATHENS CSR DURA RE ARI E ANE S8 1 SR D B RAR CR Fatt 71278 HP GX HP R A RARE AEA HER LUBE CSR HP FERIRE ARIE HT ER AMA CSR TERENCE RIEN HP REA 5 E BAA T EPIA RA TEA MEA ZA EA HITE Fit MRE HP ABE MARE ABRI ate ERRA HP 8 SUE HP RAI E EPA HP ERRE HAB m CSR MAFRRARART MMB AMIA AE EURI RE GARE HP pud Bis A GRRE HP CSR SBA AIS PHB AA EE AIS RIA AO AB BIE WRK IA HP MACOMEMEMIRA 5 RARA HP MRA ALIA AR HP HP EX HP
12. Install the graphic card bracket and then tighten the screws Install the fan cage Install the air baffle Install the access panel on page 24 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack Connect each power cord to the server Connect each power cord to the power source Hardware options installation 65 21 22 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following For tower models install the bezel For rack models if removed install the security bezel on page 22 Controller option The server ships with an embedded Smart Array P420i Controller For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c007 29544 pdf Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support The server supports FBWC option A a4
13. hard drive blanks 57 hard drive LEDs 16 hard drives determining status of 16 hard drives installing 39 58 hardware options 39 hardware options installation 35 39 health driver 95 health LEDs 12 help resources 113 HP Care Pack Services 97 HP contact information 113 HP iLO 86 HP iLO Management Engine 86 HP Insight Diagnostics 89 HP Insight Diagnostics survey functionality 89 HP Insight Remote Support software 97 HP Proactive Care 97 HP Smart Update Manager overview 86 90 HP Support Pack for Proliant 86 90 HP technical support 97 113 HP website 113 identification number 101 identifying components 7 iLO Integrated Lights Out 86 IML Integrated Management Log 86 88 Insight Diagnostics 89 96 installation services 31 Integrated Lights Out iLO 86 Integrated Management Log IML 88 Intelligent Provisioning 86 88 internal cables 83 J Japanese notice 104 K Korean notices 104 L laser devices 105 LEDs hard drive 16 M maintenance guidelines 96 media bay blank 30 media device data cabling 84 memory 45 47 49 memory configurations 48 49 memory dump 12 memory subsystem architecture 46 memory Advanced ECC 92 memory configuring 49 memory mirrored 93 memory online spare 49 92 mirrored memory 93 N NMI switch 12 O online spare memory 49 92 operating system crash 12 operating system version support 97 operating systems 97 operating systems supported 97 optical d
14. The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F Setup 32 N CAUTION To reduce the risk of damage to the equipment when installing third party options e Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the
15. which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 4 user interface e From within HP Insight Diagnostics on page 89 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP LO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Intelligent Provisioning assists with the OS installation process by prepar
16. 4 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system Software and configuration utilities 86 iLO 4 enables and manages the Active Health System on page 87 and also features Agentless Management All key internal subsystems are monitored by iLO 4 SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed Using iLO 4 you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world Usethe shared iLO 4 Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from iLO 4 regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO 4 interface For more information about iLO 4 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 4 documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stabi
17. Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Battery replacement 99 7 Remove the battery LE IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Battery replacement 100 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model n
18. For rack models if installed remove the security bezel on page 22 2 Remove the drive blank 3 Prepare the drive Hardware options installation 58 4 5 6 Install the drive Determine the status of the drive from the drive LED definitions on page 16 Do one of the following o For tower models install the bezel o For rack models if removed install the security bezel on page 22 Expansion board option 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Hardware options installation 59 7 Open the PCle retainer latch 8 Do one of the following a If you are installing a single width expansion card remove one PCle blank b If you are installing a double width expansion card remove two PCle blanks Hardware options installation 60 9 Install the expansion board 12 Install the access panel on pag
19. Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server QNS Mn A 0 PN Enable the TPM in the OS For OS specific instructions see the OS documentation N CAUTION When a is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in Bitlocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 82 Cabling Server data cabling hem Description Cabling 83 Media device data cabling fm perm dm mr egkaawssmeae Cabling 84 Optical drive cabling Cabling 85 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline m
20. Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server Operations 22 Remove all power 3 a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 25 4 Remove the access panel on page 24 5 Loosen the thumbscrews 6 Remove the rack bezel 7 Install the rack Install the rack bezel 1 Tighten the thumbscrews 2 Install the access panel on page 24 3 23 Operations 4 Slide the server back into the rack Remove the access panel N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them N CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 15 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b D
21. TRAIN CARI RARA 86 Server QuickSpecs i 86 HP iLO Management Engine esses eene enne nennen nnne nnne EEEE nnn EERE EEKEREN SOE E REER NEHE 86 aa DETT 86 Intelligent Provisioning nennen non nr no nro enne 88 Scripting Toolkit M 90 HP Service Pack Tor Proliant sido ore i e Rl OD HK RR a 90 Contents 4 HP Smart Update Manager i 90 HP ROM Based Setup Utility 91 USING RB SU EUER 91 Auto configuration process tittie enten enna 91 OO E E EE CC 92 Configuring AMP RA 92 Re entering the server serial number and product ID 92 o cai 93 fool 93 Option ROM Configuration do 94 ss tts ME d et 94 AUlomatie Server RECOVENY PNE 95 SUD Cc ccc ccc c MIN EN 95 Redundant ROM E 95 Keeping the systemi RO E m 96 96 Software and firmware A 96 dla 96 HP Operating Systems and Virtualization Software Support for ProLiant Servers 97 HP Technology Service Portfolio 97 Change control and proactive Te lalla 97 EE RR IONI 98 Troubleshooting resources MM 98 SS PORRO ROIO CREO TI 99 Realia OC ROOT 101 Regulatory compliance identific
22. User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectlD c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro aq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replac
23. accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement for Japan Regulatory compliance notices 106 Acoustics statement for Germany Gerquschemission Schalldruckpegel La lt 70 dB A Zuschaverpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 107 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other stat
24. applies full power to the system The system power LED changes from amber to green While the server boots ORCA utility and the RBSU are automatically configured to prepare the server for operating system installation To configure these utilities manually e configure the array controller using ORCA press the F8 key when prompted during the array controller initialization e Tochange the server settings using RBSU press the F9 key when prompted during the boot process The system is set up by default for the English language For more information on the automatic configuration see the HP ROM Based Setup Utility User Guide located on the Documentation CD Installing the operating system This ProLiant server does not ship with provisioning media All components needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Sma
25. array You must run ORCA to configure the array settings Software and configuration utilities 91 NOTE The server may not support all the following examples Drives installed RAID level fravo 1 2 RADI 3 4 5 or 6 3 4 5 or 6 RAID 5 More han 9 None To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing o
26. deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Technical support 116 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdele
27. determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device
28. during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM amber Red Green One or more DIMMs have failed DIMM amber Amber Green DIMM in DIMM in slot X is in a prefailure condition Xis ina DIMM in slot X is in a prefailure condition failure condition Overtemperature amber Amber a The Health Driver has detected a cautionary temperature level Overtemperature amber Amber The server has detected a hardware critical temperature level Fan amber Amber Green Fan has failed or is missing but still meets the minimum fan requirements Fan amber Green Fan has failed or is missing and no longer meets the minimum fan requirements Power supply amber Amber e Only one power supply installed and in standby mode e Power supply fault e System board fault Component identification 14 Systems Insight Display System power LED and color LED Power supply amber Amber Green Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or through hot plug addition orapen fr dy ee eges Weng over Power cap flashing Amber Power cap em been exceeded amber Power cap green Green Power is available IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is requir
29. electricity 108 supported operating systems 97 switches 12 system board battery 99 106 system board components 11 system components 7 System Erase Utility 89 system maintenance switch 12 system keeping current 96 Systems Insight Display LED combinations 14 Systems Insight Display LEDs 13 T Taiwan battery recycling notice 106 technical support 97 113 technology services 97 telephone numbers 113 temperature requirements 32 tower bezel removing 20 tower server setting up 35 TPM Trusted Platform Module 79 80 82 troubleshooting 98 troubleshooting resources 98 troubleshooting firmware upgrade utility 98 Trusted Platform Module 79 82 U UID LED 12 updating the system ROM 95 UPS uninterruptible power supply 33 USB support 95 utilities 86 93 utilities deployment 86 90 91 V ventilation 31 Version Control 96 Version Control Agent 96 Version Control Repository Manager VCRM 96 Vietnam compliance marking notice 105 website HP 113 Index 127
30. from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Remove the fan cage on page 27 Disconnect the cable from the cache module only if the capacitor pack is not being used to recover data from the server or transfer data to another server Operations 28 9 Remove the capacitor pack UA a iis Remove the DVD drive The server supports both DVD ROM and DVD RW drives 1 Doone ofthe following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 For tower models do the following a Place the server on a flat level surface with the access panel facing up b Remove the access panel on page 24 5 For rack models do the following a Extend the server from the rack on page 25 b Remove the access panel on page 24 c Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 Remove the fan cage on page 27 Disconnect and remove the DVD ROM drive power and data cables Operations 29 Remove the compon
31. option i 56 Hot plug SAS drive options a RR RO MERDA FORMER UD OH RUD errr RN PNEU DU erect RU RE 57 Removing the drive blank essen 57 Installing a hot plug drive eene enne nennen 58 Expansion board option enne enne enne enhn eene enne neri nenne enne eene 59 Graphic cre cct e LT cU eU LE en SEI 62 Installing a graphic card adapter option eene 62 Controller Option i 66 SAA AR RS 67 Installing the cache module i 68 Redundant fans option 69 Redundant fan guidelines ca cu e BR UG RUN A 69 Installing a hot plug redundant fan eee eene nennen 70 Eight bay SFF drive cage option eee rn rr narran rra nnne eren rennen eene 73 Installing the optional SFF hot plug drive cage eee 73 Sixbay LFF drive cage i 76 Installing the optional LFF hotplug drive cage een 76 HP Trusted Platform Module option 79 Installing the Trusted Platform Module etm ea inis rne 80 Retaining the recovery key password ii 82 Enabling the Trusted Platform Module rr 82 E DL E mq Tr 83 Roli 83 Mediateca LL 84 Optical drive Cl E E EE R 85 jar and anali Me 86 A PORRO
32. proper airflow to the system when a primary fan fails In the standard nonredundant configuration fans 2 3 and 4 cool the server For the redundant configuration fan 1 and four fan louvers are added to back up the primary fans This configuration enables the server to continue operation in redundant mode when a fan failure occurs In a redundant fan configuration If one fan fails then the other three fans provide airflow If two fans fail then the server shuts down Hardware options installation 69 LE IMPORTANT Fan louvers must be present for the redundant configuration Without the louvers all four fans are nonredundant NOTE If your system is already installed with four fans store the fan that is included in this kit as a spare Installing a hot plug redundant fan 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove all the fans and fan blanks Hardware options installation 70 7 Insta
33. rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility N CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits e Donotallow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating e Do not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Comm
34. that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 102 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either with
35. with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Remove the fan cage Remove the fan cage on page 27 Install the cache module Redundant fans option on page 69 Installing the cache module on page 68 If the storage controller is not already installed then install the storage controller Install the capacitor pack Install the fan cage Install the air baffle Install the access panel on page 24 Hardware options installation 67 14 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 18 Do one of the following o Fortower models install the bezel o For rack models if removed install the security bezel on page 22 Installing the cache module N CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported cont
36. 0 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flot level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Remove the fan cage on page 27 Select the appropriate PCle slot to install the graphic card adapter Hardware options installation 62 9 Open the PCle retainer latch 10 Do one of the following o If you are installing a single width graphic card adapter remove one PCle blank o If you are installing a double width graphic card adapter remove two PCle blanks Hardware options installation 63 Install the graphic adapter in a x16 PCle expansion slot 1 12 Connect the graphic card adapter cable to the appropriate graphic card connector oo0000000 ROGO KO OON OE 0000000 see documentation that ships For more information about installing a graphic card with the graphic card option kit NOTE Hardware options installation 64 13 Close the PCle retainer latch 14 19 20 NOTE Install the graphic card bracket only if you have installed a double width graphic card
37. 8 Connect each power cord to the server 19 Connect each power cord to the power source 20 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 21 Do one of the following o Fortower models install the bezel o For rack models if removed install the security bezel on page 22 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 82 3 Enabling the Trusted Platform Module on page 82 Hardware options installation 79 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 91 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com ZN CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When i
38. 97 Change Control 97 change control and proactive notification 97 Chinese notice 105 compatibility 86 components 7 configuration of system 37 86 configuring AMP modes 92 connectors 7 contacting HP 113 controller options 66 crash dump analysis 12 D Declaration of Conformity 102 diagnosing problems 98 diagnostic tools 86 89 94 95 diagnostics utility 89 DIMM installation guidelines 49 DIMM population guidelines 49 DIMM slots 11 13 49 DIMMs 47 DIMMs installation 50 disposal waste 103 downloading files 113 drive cage installing 73 76 drive LEDs 16 drivers 96 DVD ROM drive 54 DVD ROM drive removing 29 DVD RW drive 54 Eight bay SFF drive cage 73 electrical grounding requirements 33 electrostatic discharge 108 environmental requirements 31 109 Erase Utility 86 89 error messages 98 European Union notice 103 expansion boards 59 extending server from rack 25 F fan cage 27 fans 17 39 69 fans installing 70 fans removing 26 FBWC capacitor pack 28 67 FCC Federal Communications Commission notice 101 102 FCC rating label 101 features 7 93 Index 125 Federal Communications Commission FCC notice 101 102 firmware update 90 96 firmware upgrade utility troubleshooting 98 firmware updating 96 firmware upgrading 96 Foundation Care Services 97 front panel components 7 front panel LEDs 8 G graphics card option 62 grounding methods 108 grounding requirements 33 H
39. A at 100 VAC 2 6 Aat 200 VAC Rated input power 526 W at 100V AC input 505 W at 200V AC input BTUs per hour 1794 at 100V AC input 1725 at 200V AC input Rated steady state power 460 W at 1 00V to 1 20V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input HP 460 W CS Power Supply 94 specifications Specification Input requirements Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequenc 50 Hz to 60 Hz Rated input current 5 2A at 100 VAC 2 5Aat 200 VAC Rated input power 509 W at 115V AC input 495 W at 230V AC input BTUs per hour 1764 at 100V AC input 1736 at 115V AC input 1694 at 200V AC input 1687 at 230V AC input Specifications 110 Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input HP 750 W Power Supply 92 specifications Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8 9 A at 100 VAC 4 3A at 200 VAC Rated input power 857 W at 100V AC input 824 W at 200V AC input BTUs per hour 2925 at 100V AC input 2812 at 200V AC input Rated steady state power 750 W at 00V to 20V AC input 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input HP 750 W CS Power Supply 94 specifica
40. HP ProLiant ML350p Gen8 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 661082 001 March 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents Component ia Z Front panel components 7 Front panel LEDs and buttons ii 8 Rear panel components eene eene nennen nennen eere n nenne eene enne enne enne enn eere enne 9 i R 10 System board components i 11 System maintenance switch eee eene nnne nnne enne tren enne eene 12 VITSE 12 Pontis x Tr d c ca x ie m 13 Systems Insight A A
41. HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Certain performance features are unique with HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V this Gen8 server supports DDR3 1333 RDIMM up to 3 DIMMs per channel at 1066 MT s running at 1 35V This equates to up to 20 less power at the DIMM level with no performance penalty In addition the industry supports UDIMM at 2 DIMMs per channel at 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s or 25 greater bandwidth Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots Memory subsystem Population order Slot number Processor Slot number Processor channel 2 1 1 A E 2 B F J 3 C G K 4 D H L For the location of the slot numbers see DIMM slots on page 13 This multi channel architecture provides enhanced performance in Advanced ECC mode This ar
42. P 21 10 AY st HES HPS ele OF SHEA O14 S CSR WA 320 BEI Bl S zl ASO 2 810 Bes FSS HPS tato ste SHOE ABE 72 uses SAS 215 59 ol HPz Het OF EH Cp ol uj 20 HAs FEO ASE ES AHO SO Hel SHA BEI BHO ILICE Ago Brey st Pas PH 89 HP DAI 501 HH HSS STE T 14 AT Selo SS HE 2225275184385 TH OSB SSAA SH Ajg s HP 224 4 z 2 22790 Het AA St USES 7172 MHA ASAAO SISAL 50 219 9 2280 CHSHM HP Y amp http www hp com go selfrepair amp amp ele S Technical support 120 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate bo error checking and correcting FBWC flash backed write cache IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log Acronyms and abbreviations 121 NMI non maskable interrupt NVRAM non volatile memory ORCA Option ROM Configuration for Arrays PCle peripheral component interconnect express POST Power On Self Test PPM processor power module PSP Proliant Support Pack RBSU ROM Based Setup Utility RDIMM Registered Dual In line Memory Module RDP Rapid Deployment Pack RPS Redundant power supply SAS serial attached SCSI SFF small form factor SIM Systems I
43. SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To directly locate the OS drivers for a particular server enter the following web address into the browser http www hp com support lt servername gt In place of lt servername gt enter the server name For example http www hp com support dl360g6 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 90 from the HP website http www hp com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the VCRM managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager
44. User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim Software and configuration utilities 96 HP Operating Systems and Virtualization Software Support for Proliant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions designed to meet the support needs of the most business and IT environments Foundation Care services deliver scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is identified as hardware HP will resolve as per service level commitments If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes HP will contact the third party vendor and create a problem incident on the your behalf HP Proactive Care For customers running business critical environments where down time is not an option then HP Proactive Care helps to de
45. al DIMM slot population guidelines on page 49 e DIMMs may be installed individually Online spare population For online spare memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 49 e Each channel must have a valid online spare configuration e Each channel can have a different valid online spare configuration e Each populated channel must have a spare rank o Asingle dual rank DIMM is not a valid configuration o LRDIMMs are treated as dual rank DIMMs Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 49 e DIMM configuration on all channels of a processor must be identical e n multi processor configurations each processor must have a valid Lockstep Memory configuration e In multi processor configurations each processor might have a different valid Lockstep Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order e RDIMM Sequentially in alphabetical order A through L e Sequentially in alphabetical order A through L e UDIMM A through H sequentially in alphabetical order Do not populate DIMM slots through L After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory su
46. at is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 91 The server also can operate in independent channel mode or combined channel mode lockstep When running in lockstep mode you gain reliability in one of two ways e If running with UDIMMs built with x8 DRAM devices the system can survive a complete DRAM failure SDDC In independent channel mode this failure would be an uncorrectable error e lfrunning with RDIMM built with x4 DRAM devices the system can survive the complete failure of two DRAM devices DDDC Running in independent mode the server can only survive the complete failure of a single DRAM device SDDC Maximum capacity RDIMM Single rank 96 GB 192 GB 199 68 564 sees 768 G UDIMM Single rank 16 GB 32 GB UDIN ee les EI For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Hardware options installation 48 Advanced ECC Advanced ECC memory is the default memory protection mode for the server Standard ECC can correct single bit memory errors and detect mu
47. ation numbers i 101 Federal Communications Commission notice un 101 FCC rating labe TO 101 FCC Notice Class A Equipment CSS 101 FCC Notice Class B Equipment ener eere nro enne enne 101 Declaration of conformity for products marked with the FCC logo United States 102 Modifi Gtions ac mn EM ad 102 Cables eo I 102 Canadian notice Avis Canadien ee 102 European Union regulatory notice aule 103 Disposal of waste equipment by users in private households in the European Union 103 Japanese notte rra 104 A TOS 104 KO 104 Chinese notice 105 Vietnam compliance marking notice nee rennen nennen rre 105 Ukraine notice C 105 l asercompliance ar 105 Battery replacement notice 106 Taiwan battery recycling notice ii 106 Power cord statement for Japan i 106 Acoustics statement for Germany Gerauschemission i 107 o ae d dam mmm 108 Preventing electrostatic discharge 108 Grounding methods to prevent electrostatic discharge 108 Contents 5 Sb EM on opea ae A AER ER pU DEDI ureters erates ttd ipM wets AS 109 Environmental specifications eene eene eene eene erre een nnns 109 Server spe
48. ayed when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache module functions properly but without the performance advantage of the battery pack NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Hardware options installation 66 Installing FBWC capacitor pack N CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 wm OW e Da 10 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flot level surface
49. back into the rack 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Press the Power On Standby button Hardware options installation 53 The server exits standby mode and applies full power to the system The system power LED changes from amber to green 15 Do one of the following o Fortower models install the bezel o For rack models if removed install the security bezel on page 22 DVD option The server supports both DVD ROM and DVD RW drives 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server For tower models do the following a Place the server on a flat level surface with the access panel facing up b Remove the access panel on page 24 For rack models do the following a Extend the server from the rack on page 25 b Remove the access panel on page 24 c Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 Remove the blank from the drive cage Hardware options installation 54 Install a DVD ROM or DVD RW drive into the drive cage 7 ui Remo
50. bligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos
51. chitecture also enables Lockstep and Online Spare Memory modes DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Hardware options installation 46 Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also is
52. cifications re 109 Power supply specifications eene nennen nnne nnns enne enhn nenne enne enne ern enn nnns 110 HP 460 W Power Supply 92 specifications 110 HP 460 W CS Power Supply 94 specifications 110 HP 750 W Power Supply 92 specifications 111 HP 750 W CS Power Supply 94 specifications nennen 111 HP 1200 W CS Power Supply 94 specifications 112 RR OBEN acetal 113 Before you contact HP iii 113 HP conta tora E EE 113 Customer Self Repair test tsttEnStEASt ESN Ene Ern tennene na 113 Acronyms ana GO cn 121 BA iran 124 n oie I eee eee O DOLI MM DUM tA ene et eue 125 Contents 6 omponent identification Front panel components SFF o Component identification 7 IFF 0000000000000000000000000000 0 0021000 000100 100100001001002100 1 21 90000000000000000000000000000000000 y 1190000000000000 00000000000000000000 00000000000000000000000000020000000 fis 00000000000000000000000000000000000 00 00 00000 ul 100 1000000 Media Drive cage bay
53. dentificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP htip www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und hohere Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartn
54. deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 Regulatory compliance notices 105 N WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and
55. disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to Resetall settings erases all drives NVRAM and RBSU Resetall disks erases all drives e Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing Software and configuration utilities 89 Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way
56. e 24 13 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 17 Do one of the following Hardware options installation 61 o Fortower models install the bezel o For rack models if removed install the security bezel on page 22 Graphic card option The server supports up to three graphic card options The server supports up to two double wide graphic cards For optimal performance HP recommends that you install graphic card options in PCI slots 3 6 or 8 HP recommends the following If the graphic card is populated in PCI slot 3 do not use PCI slot 2 If a single wide graphic card is populated in PCI slot 8 do not use PCI slot 9 In a single processor configuration HP recommends installing the graphic card in PCI slot 3 In a two processor configuration HP recommends installing the graphic card in PCI slot 6 If a third graphic card is installed HP recommends installing the third graphic card in PCI slot 8 Installing a graphic card adapter option IL M Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 2
57. e haver ou nao a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVACAO Algumas pecas da HP n o sao projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pegas CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condic es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a peca com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor d
58. e internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure Setup 34 N CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Identifying tower server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server The contents of the server shipping carton include e Server e Power cord e Keyboard e Mouse e Tower feet e Hardware documentation Documentation CD and software products In addition to the supplied items you may need e Hardware options e Operating system or application software e PDU Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 39 Setting up a tower server Follow the steps in this section to set up a tower model server If you are going to install the server into a rack see the rack installation sectio
59. e options installation 56 3 Insert the power supply into the power supply bay until it clicks into place Connect the power cord to the power supply Route the power cord Use best practices when routing power cords and other cables For rack models a cable management arm is available to help with routing To obtain a cable management arm contact an HP authorized reseller Connect the power cord to the AC power source Be sure that the power supply LED is green Hotplug SAS drive options When adding drives to the server observe the following general guidelines The system automatically sets all device numbers If only one drive is used install it in the bay with the lowest device number SAS and SATA device numbers on page 15 Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Removing the drive blank 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Hardware options installation 57 2 Remove the drive blank Installing a hot plug drive The server can support six drives in a LFF configuration or eight drives in a SFF configuration To install the component 1 Doone ofthe following o For tower models open and remove the bezel Remove the tower bezel on page 20 o
60. e rear door must be adequately ventilated to allow the warm air to escape from the cabinet N CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow N CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation N CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling N CAUTION Ifa third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors If the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side
61. e servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Technical support 118 HP CSR CSR HP HP HP HP CSR 2 HP HP BRIA
62. ed Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM SAS and SATA device numbers With optional drive cages installed the server supports up to 24 SFF drives or up to 18 LFF drives The server does not support mixing SFF and LFF drives HP recommends that you populate drive bays starting with the lowest SAS or SATA device number Drives are numbered from left to right in each component box Component boxes are numbered 1 through 3 from bottom to top e SFFdrives Component identification 15 e drives 555 ei DD Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update No drive activity Do not remove Solid while Do not remove the drive Removing the drive causes one or more of the logical drives to fail ff i i Removing the drive does not cause a logical drive to fail Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashing amber The drive is not configured and predicts the drive will fail So
63. ed application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 89 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 90 Erase Utility N CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and
64. ement If during the diagnosis period HP or HP service Technical support 113 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return t
65. ent drive cage blank 1 Do one of the following o o a b c For tower models open and remove the bezel Remove the tower bezel on page 20 For rack models do the following If installed remove the security bezel on page 22 Remove the access panel Remove the access panel on page 24 Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 Remove the component drive cage blank WARNING reduce the risk of personal injury from an electrical hazard not remove more than one drive cage at a time ee V Operations 30 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o o o 6 Hour Call to Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day e Software support o o o o Microsoft Linux HP ProLiant Essentials HP SIM and RDP VMWare e Integrated
66. er bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Technical support 115 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert w
67. erden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as O
68. fectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour meme ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser
69. from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Remove the fan N CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 o Remove the access panel on page 24 Locate the fan to be removed Fans on page 17 Operations 26 6 Remove the fan Remove the fan cage y IMPORTANT When installing or replacing server components one or more fans might need to be removed To prevent an orderly or immediate server shutdown HP highly recommends powering down the server during these procedures To determine if powering down is required see the specific procedure To remove the component 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models
70. grade ROM images efficiently across a wide range of servers and options This tool has the following features e Enables GUI and a command line scriptable interface e Provides scriptable command line deployment Requires no agent for remote installations e Enables dependency checking which ensures appropriate install order and dependency checking between components e Deploys software and firmware on Windows and Linux operating systems e Performs local or remote one to many online deployment e Deploys firmware and software together e Supports offline and online deployment e necessary component updates only e Downloads the latest components from Web Software and configuration utilities 90 e Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp c
71. hardware and software support o o o o e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website Critical Service Proactive 24 Support Plus Support Plus 24 http www hp com services carepack Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000 10000 and H9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server select a location that meets the environmental standards described in this section Setup 31 Space and airflow requirements Tower server In a tower configuration leave at least a 7 6 cm 3 in clearance space at the front and back of the server for proper ventilation Rack server To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e leave a minimum clearance of 63 5 cm 25 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and th
72. he defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d ceuvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d ef
73. ic sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an autho
74. if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Operations 27 7 Remove the fan cage on page 27 Remove the FBWC capacitor pack N CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the capacitor pack while an array capacity expansion RAID level migration or stripe size migration is in progress N CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached To remove the component 1 Se TM eS pi Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord
75. in the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW CE For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is HewlettPackard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 103 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the MN time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please con
76. ing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes For more information on Intelligent Provisioning software see the HP website http www hp com go ilo For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 88 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 88 HP Insight Diagnostics Online Edition is a web bas
77. ion the arrow indicates the front of the server H1 D mE sa H A 2 a_i Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout e A E Care 10 12 Gare Component identification 13 es peek ssa 1 Power cap To determine Power cap status see Systems Insight Display LED combinations on page 14 AMP Status Green AMP mode enabled Amber Failover Off AMP mode disabled EN e LA Amber DIMM error pu s Normal s other LEDs Amber Failure Off Normal 4 IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display System power LED and color LED Processor amber Amber One or more of the following conditions might exist Processor in socket X has failed Processor X is not installed in the socket Processor X is unsupported ROM detects a failed processor
78. isconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Open the locking latch slide the access panel to the rear of the chassis and then remove the access panel If the locking latch is locked use a T 15 Torx screwdriver to unlock it Install the access panel n US WO De pros y 10 For rack models install the rack bezel on page 23 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in Push down on the hood latch The access panel slides to a closed position Use the T 15 Torx screwdriver provided with the server to tighten the security screw on the hood latch For tower models return the server to an upright position For rack models slide the server back into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following o For tower models install the bezel Operations 24 o For rack models if removed install the security bezel on page 22 Extend the server from the rack Ur IMPORTANT If the server is installed in a te
79. isconnect each power cord from the server For tower models do the following a Place the server on a flat level surface with the access panel facing up b Remove the access panel on page 24 For rack models do the following a Extend the server from the rack on page 25 b Remove the access panel on page 24 c Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 Remove the blank from box 2 or box 3 Hardware options installation 73 onaanaaannaannnaannnn YY Qe Install the optional SFF drive cage 7 Using the T 15 screws secure the optional SFF drive cage to the server 8 NNN A 3332333233320 Kb 0339993999 949999901 TANG MGGGQQQQQQQQQQQQQQQQQQQQQQQQQ 00302232323232323222322232222 9022233223322332233223320332223321222 0222332233223322330033n038300033100 Remove the air baffle 9 10 Remove the fan cage 74 Hardware options installation 11 Connect the mini SAS cables to the drive cage backplane option NOTE For more information about connecting the cables to SAS controller option see the documentation that ships with SAS controller option kit 13 Connect the power cable to the system board connector appropriate for your configuration 14 Install the fan cage 15 Install the air baffle 16 For tower models do the following a Install the access panel on
80. ission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Setup 33 Rack warnings A WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become u
81. lco rack remove the server from the rack to access internal components 1 Pull down the quick release levers on each side of the server 2 Extend the server from the rack N WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack N WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Q Q E Q Q E 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place N WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the air baffle 1 Do one of the following o For tower models open and remove bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Operations 25 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server
82. le and dual rank PC3 10600 DDR 1333 RDIMMs operating at up to 1333 MT s e Single and dual rank PC3 12800 DDR 1600 RDIMMs operating at up to 1600 MT s e Single and dual rank PC3 10600 DDR 1333 UDIMMs operating at up to 1333 MT s e Quad rank PC3L 10600 DDR3 1333 LRDIMMs operating as dual rank DIMMs at up to 1333 MT s Speed voltage and capacity DIMM type DIMM rank DIMM capacity Native speed MT s EGE RDIMM Dual rank 1333 Siglera 1600 OMM 1668 1333 Romm CUIT 3208 1333 UDIMM Dvolrork 1333 Depending on the processor model the number of DIMMs installed and whether LRDIMMs UDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1333 or 1066 MT s Clock speed can also be reduced when using low voltage DIMMs Populated DIMM speed MT s 1 DIMM 2 DIMMs per 3 DIMMs per per channel channel channel 1 35V 1 5V 1 35V 1 5V Dugank 038 Singlerark 808 Duolrank 1668 LRDIMM Quad rank 1333 1333 1333 1333 1066 32GB Hardware options installation 45 DIMM type 2 DIMMs per 3 DIMMs per channel channel Busreisen iss peo wes heo RDIMM supports 1 35V 3DPC at 1066 Third party memory supports 1 5V 3DPC at 1066 RDIMM enables 3 DIMMs per channel HP SmartMemory supports up to 3DPC at 1066 at 1 35V Third party memory supports 1 5V only T UDIMM is supported at 2DPC at 1333 using HP SmartMemory only Third party memory supports up to 2DPC at 1066
83. ler e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions Software and configuration utilities 94 For more information see the Download drivers and software page for the server To access the server specific page enter the following web address into the browser http www hp com support lt servername gt For example http w
84. lid amber The drive has failed Component identification 16 The drive is not configured by a RAID controller Fans The server supports redundant fans to provide proper airflow to the system when a primary fan fails For more information see Redundant fan guidelines on page 69 ES IMPORTANT Fan louvers must be present for the redundant configuration Without the louvers all four fans are nonredundant Component identification 17 FBWC module LEDs P222 P420 P420i P421 The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing 1 Amber 2 Gren Off The cache module is not powered Off lashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Of F Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Off The cache module is idle and the capacitor pack is charged f Off Off The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Off Flashing 1 Hz Off A backup is in progres
85. lity and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 87 The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP
86. liver high levels of application availability Key to these service options is the delivery of proactive service management offers to help you avoid the causes of down time If a problems arises than HP offers advanced technical response from critical system support specialist for fast problem identification and resolution HP Support Center All service options include HP Support Center delivering information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see the HP website http www hp com services proliant or the HP website for the HP BladeSystem http www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website hitp www hp com go pcn Software and configuration utilities 97 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com sup
87. ll the fan louvers making sure that the louver click into place Hardware options installation 71 9 Install the fans making sure that the fans click into place 10 Install the PCle air baffles 11 Install the access panel on page 24 12 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 16 Do one of the following o For tower models install the bezel Hardware options installation 72 o For rack models if removed install the security bezel on page 22 Eight bay SFF drive cage option Install the optional eight bay SFF drive cage in drive cage bay 2 or drive cage bay 3 To install an additional eight bay SFF drive cage an optional SAS controller is required To obtain the option contact an HP authorized reseller Installing the optional SFF hot plug drive cage 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b D
88. ltibit memory errors When multibit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multibit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Lockstep memory configuration Lockstep mode provides protection agai
89. n Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onde
90. n Installing the server into the rack on page 36 Setup 35 1 Lay the server on the side and then install the feet 2 Return the server to an upright position 3 Connect peripheral devices to the server Rear panel components on page 9 N WARNING reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 4 Connect the power cord to the rear of the server 5 Connect the power cord to the AC power source N WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com website hitp www racksolutions com hp Follow the server specific instructio
91. n 13 Systems Insight Display LED combinations pina 14 A A 15 Drive EDS E E 16 17 FBWC module LEDs P222 P420 4201 P421 18 Reo riser board COD He plara D ee o EDEN DN DEUS 19 Ter e oai ariete Ert MEE EH EI AI IRE EE 20 Power down the server eene nn nn RR RR RR RR RR nnne n ieri erre nennt 20 Power up the server Een e ere ees ne S A E 20 Remove the tower bezel RR 20 Remove the security bezel 22 Install the security bezel 22 Remove the rack beze RR RR RNC ret rye re revrere Terre nt TE ATTO TTI 22 letal rac Bezel once dte DET ct ee Und m 23 Remove the access panel i 24 Install the efe Se To 1 24 Extend the server from the rack i 25 Remove the airballie A cece petal A E E hc DC tc E E tsa 25 Remove te 26 Remove the tan teeta gta at res 27 Remove the FBWC capacitor pack 28 Remove the PLE 29 Remove the component drive cage blank i 30 ciao A rer reer ares 3 Optional installation services i 31 Rack plarining resSurees
92. ns on the website to install the rack brackets N CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Setup 36 N WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails When the server weighs more than 22 5 kg 50 Ib at least two people must lift the server into the rack together A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails 1 Install the server and cable management arm into the rack For more information refer to the installation instructions that ship with the 3 7U Quick Deploy Rail System rack installation only 2 Connect peripheral devices to the server Rear panel components on page 9 Powering up and configuring the server To power up the server 1 Connect each power cord to the server 2 Connect each power cord to the power source 3 Press the Power On Standby button The server exits standby mode and
93. nsight Manager Acronyms and abbreviations 122 TMRA recommended ambient operating temperature UDIMM Unregistered Dual In Line Memory Module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 123 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 124 Index A access panel 24 acoustics statement for Germany 107 Active Health System 86 87 ACU Array Configuration Utility 86 93 Advanced ECC memory 50 92 air baffle 25 airflow requirements 32 AMP Advanced Memory Protection 92 AMP modes 92 Array Configuration Utility ACU 93 ASR Automatic Server Recovery 95 authorized reseller 113 auto configuration process 91 Automatic Server Recovery ASR 95 Basic Input Output System BIOS 86 94 battery 99 106 bezel 22 23 BIOS Basic Input Output System 86 94 BIOS upgrade 86 94 blue screen event 12 boot options 92 BSMI notice 104 buttons 7 C cables 83 102 cabling 83 85 cache module 68 cache module capacitor pack 67 cache module installation 68 Canadian notice 102 Care Pack 31
94. nst multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed e When two processors are installed balance the DIMMs across the two processors e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 D e Do not mix IRDIMMs UDIMMs or RDIMMs e Donotinstall more than two UDIMMs per channel UDIMMs should not be installed in slots Ch 1 1 Ch 2 J Ch 3 or Ch 41 e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P 1 A P2 A P1 B P2 B P1 C P2 C and so on For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator DIMM speeds are supported as indicated in the following table Populated slots Speeds supported MT s per channel Single or duakrank 1333 1600 Hardware options installation 49 Populated slots Speeds supported MT s per channel 2 Sigle or duci Sigle or duci Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the gener
95. nstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured to the top and bottom of the building structure Server warnings and cautions A WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails When the server weighs more than 22 5 kg 50 Ib at least two people must lift the server into the rack together A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and som
96. nstalling or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed N WARNING To reduce the risk of personal injury from hot surfaces allo
97. o access ACU use one of the following methods e lfan optional controller is not installed press F10 during boot e If an optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot control
98. o an upright position o For rack models slide the server back into the rack 14 Connect each power cord to the server Hardware options installation 81 15 Connect each power cord to the power source 16 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 17 Doone of the following o For tower models install the bezel o For rack models if removed install the security bezel on page 22 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitlockerTM is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server e not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM
99. od forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Power up the server To power up the server 1 2 3 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the hard drives The bezel must be kept closed during normal server operations Operations 20 1 Using the key provided with the server unlock the bezel with a clockwise turn 2 Remove the tower bezel Operations 21 Remove the security bezel Unlock the security bezel press the latch on the security bezel and then remove the security bezel Install the security bezel Install the security bezel into the chassis and then lock the security bezel with the key Remove the rack bezel 1 If installed remove the security bezel on page 22 2 Press the
100. ode or in both modes Software or configuration utility HP iLO on page 86 Online and Offline Active Health System on page 87 Online and Offline Integrated Management Log on page 88 Online and Offline Intelligent Provisioning on page 88 Offline HP Insight Diagnostics on page 89 Online and Offline Erase Utility on page 89 Offline Scripting Toolkit on page 90 HP Service Pack for ProLiant on page 90 Online and Offline HP Smart Update Manager on page 90 Online and Offline HP ROM Based Setup Utility on page 91 Offline Array Configuration Utility on page 93 Online and Offline Option ROM Configuration for Arrays on page 94 Offline ROMPaq utility on page 94 Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website hfp h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO
101. oduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them N CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Second processor option The server supports single processor and dual processor operation When processor 2 is installed install fan 1 and the PCI air baffles N CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server N CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor LE configurations must contain processors with the same part number IMPORTANT f installing a processor with a faster speed update the system ROM before installing the processor To install a processor 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disc
102. olates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 amm ew ae gems 1R ses J rank 2R Dual rank AR Quad rank 3 Data width x4 4 bit x8 8 bit Hardware options installation 47 ges em 7 Voltage rating L Low voltage 1 35 V U Ultra low voltage 1 25 V Blank or omitted 2 Standard 5 Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced For the latest supported memory information see the QuickSpecs on the HP website http www hp com Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e Online spare memory provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM th
103. om support rbsu Using RBSU To use RBSU use the following keys e To access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e Toaccess Help for a highlighted configuration option press the F1 key a4 IMPORTANT RBSU automatically saves settings when you press Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the
104. onnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Hardware options installation 39 7 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 8 Remove the clear processor socket cover Retain the processor socket cover for future use Hardware options installation 40 9 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 11 Press and hold the proces
105. ove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 For tower models do the following a Place the server on a flat level surface with the access panel facing up b Remove the access panel on page 24 5 For rack models do the following a Extend the server from the rack on page 25 b Remove the access panel on page 24 c Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 6 Remove the blank from box 3 en 7 Install the optical drive cage Hardware options installation 52 8 Using the T 15 screws secure the optical drive cage jUUU COO UO LELLO UU COO LULU O LULU DO LULU IUUDD DEL UTO LULU UUUDD LULU DD EU TU ICOON NONUUS GNUOS GNUNN I ss ND UUU UUU UUU CUOOU SUUO OUON OU OUUUUUUOUUUUOOUUUUO OUUU I GOQOOG QOGG GUQOOS GOO ISUULULELULLLELU LULU LULO 9 10 For tower models do the following a Install the access panel on page 24 b Return the server to an upright position 11 For rack models do the following a Install the rack bezel on page 23 b Install the access panel on page 24 c Slide the server
106. page 24 b Return the server to an upright position 17 For rack models do the following a Install the rack bezel on page 23 Hardware options installation 75 18 19 20 21 b Install the access panel on page 24 c Slide the server back into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following o For tower models install the bezel o For rack models if removed install the security bezel on page 22 Six bay LFF drive cage To install a six bay LFF hot plug drive cage in a server a SAS controller option is required To obtain the SAS controller option contact an authorized HP reseller To install the SAS controller option see the documentation that ships with SAS controller option kit Installing the optional LFF hot plug drive cage 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server For tower models do the following a Place the server on a flat level surface with the access panel facing
107. port Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support ProLiant_TSG_v1_sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 ip Simplified Chinese http www hp com support Proliant TSG v1 sc The HP ProLiant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support ProLiant EMG v1 sp German http www hp com support Proliant EMG v1 gr Japanese http www hp com support Proliant EMG v1 ip Simplified Chinese http www hp com support ProLiant_EMG_v1_sc Troubleshooting 98 Battery replacement If the server no longer automatically displays the correct date and time you might have to replace the battery that provides power to the realtime clock Under normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e
108. pport Installing a DIMM Hardware options installation 50 N CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is powered up 1 PDoone ofthe following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Doone of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Remove the air baffle on page 25 Open the DIMM slot latches Install the DIMM 5 6 7 8 If you are installing DIMMs in lock step configuration configure this mode in RBSU HP ROM Based Setup Utility on page 91 For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations on page 14 Optical drive cage option 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 2 Power down the server on page 20 Hardware options installation 51 3 Rem
109. r degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear Software and configuration utilities 92 10 11 WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the P
110. r you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 101 radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be
111. rdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servico Technical support 117 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pod
112. rive cage 51 optimum environment 31 Option ROM Configuration for Arrays ORCA 86 94 options 86 options installation 35 39 ORCA Option ROM Configuration for Arrays 86 94 P passwords 82 PCI expansion slots 20 phone numbers 113 power cord 106 Index 126 power distribution unit PDU 33 power requirements 33 power supplies 56 power supply installing 56 powering down 20 powering up 20 37 91 preparation procedures 20 pro active notification 97 problem diagnosis 98 processors 39 product features 86 Product ID 92 Q QuickSpecs 86 R rack installation 31 34 36 rack resources 31 RBSU ROM Based Setup Utility 91 92 RBSU configuration 91 rear panel components 9 rear panel LEDs 10 recovery key 82 redundant power supply cable connector 19 redundant ROM 95 registering the server 38 regulatory compliance notices 101 103 required information 113 resetting the system 12 ROM redundancy 95 ROM Based Setup Utility RBSU 82 86 91 ROMPag utility 86 94 95 S safety information 95 SAS drive numbers 15 SAS SATA backplane 12 scripted installation 90 scripting toolkit 86 90 serial number 92 server features and options 39 Server mode 86 server specifications 109 server warnings and cautions 34 shipping carton contents 35 site requirements 32 six bay LFF backplane 76 Smart Update Manager 86 90 software 96 software upgrades 96 space requirements 32 specifications server 109 static
113. rized reseller Electrostatic discharge 108 Specifications Environmental specifications Temperature range 10 35 C 50 F to 95 F 40 C to 70 C 40 F to 158 Maximum wet bulb temperature 28 C 82 4 F Relative humidity noncondensing Eius All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Dimensions Rackmodel Howermodl 13 in De Oman emesen Rack model pH 27 63 kg 60 91 Ibs Howermodl __ 52 09 kg 144 84 Ibs 31 09 kg 70 33 lbs Specifications 109 Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 460 W Power Supply 92 specifications on page 110 e HP 460 W CS Power Supply 94 specifications on page 110 e 750 Power Supply 92 specifications on page 111 e HP750W CS Power Supply 94 specifications on page 111 e HP 1200 W CS Power Supply 94 specifications on page 112 HP 460 W Power Supply 92 specifications Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequenc 50 Hz to 60 Hz Rated input current 5 5
114. roduct ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Utilities and features Array Configuration Utility ACU is a browser based utility with the following features Runs as a local application or remote service accessed through the HP System Management Homepage Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 ADM and RAID 10 ADM o HP Drive Erase o Video On Demand Advanced Controller Settings Provides different operating modes enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on screen tips for individual steps of a configuration procedure Provides contextsensitive searchable help content Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab Software and configuration utilities 93 ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers T
115. roller model because you can lose data To install the component 1 Doone ofthe following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 6 Remove the air baffle on page 25 Hardware options installation 68 7 10 11 12 13 14 Install the cache module Install the air baffle Install the access panel on page 24 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following o Fortower models install the bezel o For rack models if removed install the security bezel on page 22 Redundant fans option Redundant fan guidelines The server supports redundant fans to provide
116. rt Update Firmware DVDs Setup 37 To install an operating system on the server with Intelligent Provisioning local or remote a Connect the Ethernet cable and then power on the server b During server POST press the F10 key Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 88 n e At the 1 Start screen click the Configure and Install button e To finish the installation follow the on screen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To remotely deploy an operating system use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 96 The Smart Update Firmware DVD ISO is also available at the download tab on the HP website http www hp com go foundation For more information on using these installation methods see the HP website http www hp com go ilo Registering the server To register the server refer to the HP Registration website http register hp com Setup 38 Hardware options installation Intr
117. s off on Off The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Flashing 1 Hz On Of O Flashing 2 Hz Flashing 2 Hz ff The capacitor pack is not attached f Off The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full Flashing 2 Hz Flashing 2 Hz The current backup is complete but power fluctuations occurred during the backup The cache module microcontroller has failed Component identification 18 RPS riser board connectors emen Cd ENT Component identification 19 Operations Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This meth
118. server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Software and configuration utilities 95 Keeping the system current Drivers LE IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 88 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from
119. sor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket N CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement Hardware options installation 41 12 Open the heatsink retaining levers CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board N CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage 13 Remove the heatsink cover A CAUTION After the cover is removed do not touch the thermal interface media Hardware options installation 42 14 Install the heatsink and then close the heatsink retaining levers 15 Install the air baffle 16 Remove the fan blank Hardware options installation 43 17 Install the fan making sure that the fan clicks into place 19 20 21 22 23 24 Install the access panel on page 24 Do one of the following o o For tower models return the server to an upright position For rack models slide the server back into the rack Connect each power cord to the ser
120. tact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice VCCI eZ AVY CWE LEB ROBADA B VCCI B VCCI A VCCI A BSMI notice ae PAI gt To SEG EBEA GER SOC Korean notice Class A equipment IIE PEA AAMIABSSS t 212101 LU SHOAL EE ASAE 01 SS FASHA BeH 18 99 ASMA AS SACS SIC AS 2121 SPE 485422 Regulatory compliance notices
121. tions Specification Input requirements Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequenc 50 Hz to 60 Hz Rated input current 8 5 A at 100 VAC 4 1 Aat 200 VAC Rated input power 831 W at 115V AC input 808 W at 230V AC input BTUs per hour 2878 at 100V AC input 2834 at 115V AC input 2769 at 200V AC input 2758 at 230V AC input Rated steady state power 750 W at OOV to 20V AC input 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input Specifications 111 HP 1200 W CS Power Supply 94 specifications Specification Input requirements Rated input voltage Rated input frequenc Rated input current Rated input power BTUs per hour Power supply output Rated steady state power Maximum peak power 100 to 120 VAC 200 to 240 VAC 6 7 Aat 200 VAC 1315 W at 230V AC input 3060 at 100V AC input 3380 at 115V AC input 4503 at 200V AC input 4485 at 230V AC input 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Specifications 112 Technical support Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4
122. to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent and flexible firmware and software deployment This technology assists in reducing the complexity of provisioning and updating HP Proliant Servers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to up
123. umber The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label Afte
124. up b Remove the access panel on page 24 For rack models do the following a Extend the server from the rack on page 25 b Remove the access panel on page 24 c Release thumbscrews and remove the rack bezel Remove the rack bezel on page 22 Hardware options installation 76 Remove the blank from box 2 or box 3 6 Install the optional LFF hot plug drive cage 7 77 Hardware options installation Using the T 15 screws secure the optional LFF drive cage to the server 8 MA M s VM V Om Y Remove the air baffle 9 10 Remove the fan cage 11 Connect the mini SAS cables to the drive backplane option 12 Connect the mini SAS cables to the SAS controller option For more information about connecting the cables to SAS controller option see the documentation that ships with SAS controller option kit NOTE 78 Hardware options installation 13 Connect the power cable to the appropriate connector on the system board for your configuration 14 Install the fan cage 15 Install the air baffle 16 For tower models do the following a Install the access panel on page 24 b Return the server to an upright position 17 For rack models do the following a Install the rack bezel on page 23 b Install the access panel on page 24 c Slide the server back into the rack 1
125. ve the air baffle on page 25 8 Remove the fan cage on page 27 9 10 Connect the power cable from the drive to the system board Connect the SATA cable from the drive to the system board 11 Install the fan cage Install the air baffle 12 13 14 For tower models do the following Install the access panel on page 24 b Return the server to an upright position do the following For rack models 15 Install the rack bezel on page 23 Install the access panel on page 24 b 55 Hardware options installation c Slide the server back into the rack 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 19 Do one of the following o For tower models install the bezel o For rack models if removed install the security bezel on page 22 Redundant AC power supply option N CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Access the product rear panel 2 Remove the blank N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it Hardwar
126. ver Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following o For tower models install the bezel Hardware options installation 44 o For rack models if removed install the security bezel on page 22 Memory options IMPORTANT This server does not support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs RDIMMs or UDIMMs e UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and relatively low power consumption but are limited in capacity e RDIMMs offer larger capacities than UDIMMs and include address parity protection e RDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM RDIMM or UDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds e Sing
127. w the drives and the internal system components to cool before touching them Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 20 o For rack models if installed remove the security bezel on page 22 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 25 Remove the access panel on page 24 Hardware options installation 80 6 Remove the air baffle on page 25 7 If installed remove the PCI card from slot 9 N CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data 8 Install the TPM board Press down on the connector to seat the board 9 Install security rivet by pressing the rivet firmly into the system board le amp 10 If removed install the PCI card in slot 9 11 Install the air baffle 12 Install the access panel on page 24 13 Do one of the following o For tower models return the server t
128. ww hp com support dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The

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