Getting Started with Polycoms
Contents
1. e of your phone or the Trnsfer soft key in the display The call is put on hold gt Press the Blind soft key in the display gt Dial the number you want to transfer the call to followed by or the Send soft key in the display Place a Three way Conference Call gt During a call press the Conference button on the left side of your phone or the Confne soft key to open a new line and put the first party on hold gt Place a call to another number and press or the Send soft key in the display gt When the call connects press either Conference button to connect all parties Note If the transfer fails or you need to go back to the caller press the CANCEL and RESUME soft key to return to the original call Getting Started Guide for Polycom SIP Phones View Missed Calls You can also access your Placed Received and Personal Directories by pressing your Directories button gt Press the Directories button then 2 for Call Lists or gt Press the Call Lists button or gt Press the down arrow Note Polycom 301 users can access the Directories by pressing Menu and Features Access Voice Mail Over the Phone You can use the voice prompts to listen to messages send a message work with greetings or change your account options Please refer to the Voice Mail Pocket Guide for additional information To access your voice mail over the telephone you can gt Press the MESSAGE soft key gt Select the LINE wit2. h the voice mail you want to access if applicable Press the key when you hear your message and enter your PIN or password Your default password PIN is usually the last 4 digits your extension number OR gt Dial your extension Press the key when you hear your message Your default password PIN is typically your extension number Follow the voice mail prompts and enter your mailbox number and or password The first time you access your voice mail you are prompted to Change your password Your new password must be 4 to 8 digits gt Re enter your new password to verify the numbers Record your name for the voice mail Record your outgoing message Send a Call Directly to Voice Mail gt During a call press the Transfer button on the left side of your phone or the Trnsfer soft key in the display The call is put on hold gt Press 55 Dial the extension or mailbox number you was to send the call to followed by If you want to send the call to your own voice mail press The phone prompts you with instructions after you press Transfer and 55 Additional Voice Mail Information Your voice mail basic package has a 20 message capacity gt You can retain your messages for 30 days After 30 days messages disappear You can access your voice mail before the 30 day deadline and resave for an additional 30 days For training documentation please visit us http customertraining verizonb
3. usiness com or call 1 800 622 1049 2007 2008 Verizon All Rights Reserved The Verizon and Verizon Business names and logos and all other names logos and slogans identifying Verizon s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and or other countries All other trademarks and service marks are the property of their respective owners Version 2 08
4. verizon Place a Call To place a call on your phone you can do one of the following gt Lift the handset and dial the number Press the button for the line you want to use Press the Speaker button gt Press the NEW CALL soft key Then you can enter the number to call followed by the key the Send soft key in the display or wait out the delay Note You can PRE DIAL the number you want to call then pickup the handset or press the DIAL soft key Place a Call on Hold gt Press the Hold soft key or the Hold button on the phone To return to the call Press the RESUME soft key e Press Hold button e Press the line button you want to pick up Transfer an Announced Call As long as Caller ID is available your caller ID appears when the call is being transferred gt During a call press the Transfer button on the left or the Trnsfer soft key in the display The call is put on hold gt Dial the number to which you want to transfer the call followed by or the Send soft key in the display gt When the party answers and you have announced the call press either TRNSFER button again Note If the transfer fails or you need to go back to the caller press the CANCEL and or RESUME soft key to return to the original call Blind Transfer Unannounced As long as Caller ID is available the caller s caller ID appears when the call is transferred gt During a call press the Transfer button on the left sid
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