Digisystem Receiver DH10
Contents
1. WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communi cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help A DANGER DO NOT USE the COMFORT DIGISYSTEM products if you have a PACEMAKER or other implanted device The Comfort Digisystem products could cause the pacemaker or other implanted device to malfunction and cau2. A polarized plug has two blades with different widths and will only fit into the socket one way A grounded plug has a third grounded prong The asymmetrical blades and the grounded prong are there for your safety If the provided plug does not fit into your outlet please consult a qualified professional electrician for replacement of your outlet 7 Never use a transmitter or receiver set to a non permitted frequency Check with the frequency authority in the country where the equipment is to be used 8 9 10 11 12 13 14 15 16 17 Receiver DH10 The products include radio transmitters Do not use products where it is not allowed to use electronic equipment e g on airplanes Never charge product in closed unaired spaces such as handbags cases or other closed storage bags Ensure that the power cord is not pinched or damaged in any other way Unplug the product during lightning storms or if it is not used for a long period of time Always start listening at a low volume and then adjust it to a comfortable level Clean only with a dry cloth Only use the batteries and power supply or other accessories specified by Comfort Audio The product contains sensitive electronic equipment and must be handled carefully If the product does not operate normally or if it has been damaged in any way service is required E g if the power supply cord or plug is damaged if the product has
3. select Yes 4 Generate new code and send info is shown in the display Select Yes Now both the channel and the coding information have been sent and sound transfer is eavesdrop secure 5 To pair another unit into your coded system select Send info instead on one of your paired units Pairing via pairing button The only way of pairing units without a display with the pairing button You can activate the Pairing function via the pairing but ton 1 One brief press of the button opens the Pairing menu 2 Two brief presses activate the Send info function 3 One long press activates the Receive info function Units with both transmitters and receivers built in Comfort Digisystem units with both transmitters and receivers built in can be paired separately When opening the pairing menu choose the concerning unit transmitter receiver In units with both transmit ters and receivers the pairing button controls the transmitter The transmitter and receiver are paired separately in these units The code key is always the same for the transmitter and the receiver when these are built in in the same unit The easiest way to getthe same code key in the whole Digisystem is to generate a new code key from the combined unit in that way the built in receiver gets the same code as the rest of the system Sound Balance If you use the Receiver DH10 with head or earphones you can adjust the balance for the right end left ea
4. Comfort Digisystem User manual SecureStream i AT Technology Comfort Digisystem Receiver DH10 3 Comfort Audio HEAR THE FUTURE User manual Table of contents 1 Introduction to the Comfort Digisystem 2 Regulatory information 3 Functions of the Receiver DH10 4 Included accessories 5 Getting started 6 Menu and settings 7 More functions 8 Radio range and channels 9 Trouble shooting 10 Battery maintenance 11 Technical data 12 Service and warranty 13 Important safety instructions Page Receiver DH10 1 Introduction to the Comfort Digisystem Thank you for choosing Comfort Digisystem The products are easy to use whether you use a hearing aid or not Before using the product please read this User manual carefully With the Receiver DH10 receiver the signal is received digitally resulting in an excellent clear sound The Comfort Digisystem products feature SecureStream Technology a unique patented digital technology allowing eavesdrop secure radio transfer in real time 2 Regulatory information Comfort Digisystem products are not to be used as a substi tute to the hearing aids and should be used in accordance with the specifications and recommendations provided by your physician NOTE Max output gt 130 dB SPL Sound Pressure Level Could be very dangerous for your hearing It is recommended that customers keep the volume control in the lowest position when turning
5. been in contact with water or if the product has been exposed to external impact for instance been dropped Refer all servicing to authorized service personnel Should the product break open because of damage service should only be done by qualified service personnel Subject to change 11 Comfort Audio HEAR THE FUTURE Manufactured by Comfort Audio AB Comfort Audio AB Box154 SE 301 05 Halmstad Sweden Tel 46 0 35 260 16 00 Fax 46 0 35 260 16 50 Canadian Distributor Supportive Hearing Systems Inc 283 MacPherson Avenue Toronto Ontario M4V1A4 CANADA Phone 1 800 732 8804 info SimeonCanada com www SimeonCanada com
6. can be removed if you want Connect neck loop carefully The contacts have to be pressed in straightly Receiver DH10 Press in the contacts to the end Check that the neck loop is connected firmly When putting on taking off the receiver connected to the neck loop be careful that the contacts do not break off Listen to the microphone in the transmitter Please note Start listening at low volume Too loud a sound may damage your hearing Adjust the volume with the volume buttons If you listen with a neckloop and a hearing aid set the hearing aid to the T or MT position With neckloop With neckloop and earphones 6 Menu and settings Menu control Three different selections can be made Scroll up mu Press select y Scroll down To access the menu press the menu control Back Communication L gt Channel L gt Pair Sound L gt Balance l gt Max volume L gt Fix volume Settings L gt PIN code l gt Charge L gt Language L gt Name L gt Button sound L gt Func indicator L gt Factory Reset Key lock About Receiver DH10 Back relates to both the main menu and submenus Here you can choose to return to the menu and to the main display Communication Channel To use the receiver and the transmitter together they must be set to the same channel The transmitter and receiver are set to the default channel by the manufac turer This does not apply to units with both sende
7. e without saving To move the cursor during editing use the symbols gt and lt Button sound For activating or deactivating the button sound Func indicator Here you can enable or disable the function indicator This function does not affect charging and pairing status Factory Reset Resets the unit to its original settings and erases all pairing information To obtain security against eaves dropping a new code key must be generated or received from another unit in existing coded system Key lock Here you can activate the key lock and thereby lock all buttons Once the key lock has been activated Unlock keys appears in the display Select Yes to unlock About Software information Receiver DH10 7 7 More functions Function indicator LED The function indicator shows the unit s status On normal operation the indicator flashes once every three seconds During charging the indicator shows red When the charging is completed the indicator shows green When the battery level gets low the indicator slowly flashes red check the battery status on the display Once the unit has been set to receive pairing informa tion the indicator flashes green quickly When receiving pairing information the indicator shows green for three seconds When sending pairing information the indicator flashes red five times If the radio signal is weak the indicator flashes red 8 Radio range and channels The
8. ff the product well before deep discharge occurs Deep discharge may still happen as the battery has a certain self discharge A product that is fully or partly charged will with enough time reach a state when the battery deep discharges unless the charger is connected To avoid this we recommend that the battery is charged at least every 6 months Receiver DH10 11 Technical data SST SecureStream Technology Type of receiver Range Approx 100 feet 30 m Dimensions 2 91 x 1 54 x 0 51 inches 74 x 39 x 13 mm Weight 1 23 oz 35 g Frequency range 904 927 MHz Antenna Built in Operating time Up to ten hours Battery Chargeable Li Polymer Approx two hours Neckloop headphones ear phones Charging time Connections FC GD Conforms to ANSI UL Std 60065 AN S Certified to CAN CSA Std C22 2 No 60065 03 Intertek 4002355 The weights dimensions capacities performance ratings and other data in Comfort Audio s brochures prospectus circulars advertisements price lists and instructions sheets are mentioned only as general information They are only ap proximate and shall not bind Comfort Audio 12 Service and warranty Warranty extension Comfort Audio Inc warrants this product sold to the first end user buyer against defects in materials or workmanship for the time period and as set forth below Pursuant to this Limited Warranty Comfort Audio will at its own option either a repair the pr
9. oduct or the parts determined to be defective using new or refurbis hed parts or b provide you with a new or at our option a refurbished unit The repaired or exchanged unit is under warranty for the remainder of the original product s warranty period The warranty does not in clude any other direct indirect or consequential damage or loss or any third party damages or losses This Limited Warranty is for a period of two years from the date of purchase as indicated by an original receipt from a Comfort Audio authorized retailer dispenser or medical facility Headphones and earphones have a warranty of 30 days from purchase How to make a warranty claim For warranty service you must contact the Comfort Audio Customer Service listed below to obtain an RMA Return Merchandise Authorization number A description of the defect your name address and telephone number is required Ship the product freight prepaid via UPS or its equiva lent including a copy of the original purchase receipt any cables earphones and base charger unit in its original packaging or one that offers equal protection Insure your shipment for loss or damage Comfort Audio accepts no liability in case of damage or loss en route to our offices This Limited Warranty does not cover Damage from misuse neglect or normal wear and tear Products that have been modified Products purchased or serviced outside the territory If you purchased your produc
10. on the device If not the sound could potentially cause harm to the customers hear ing Comfort Audio is not liable for damages arising from usage of the equipment not in accordance with the instructions provided by Comfort Audio Comfort Audio shall not be liable for perform ance problems and or damages caused in any way by customer s modification of any part of the equipment Federal Communications Commission Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC ID UOJ DGO1R Industry Canada This device complies with Industry Canada licence exempt RSS standardls Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interfer ence that may cause undesired operation of the device IC 1D 6769A DGO1R ETL Conforms to UL Standard for Safety for Audio Video and Similar electronic apparatus Safety Requirements UL 60065 Issue 2003 06 30 Ed 7 Rev 2007 12 11 Certified to CSA Standard for Safety for Audio Video and Similar electronic apparatus Safety Requirements CAN CSA C22 2 No 60065 03 Issued 2003 04 01 Ed 1 Amendment 1 2006 Intertek ETL Control number 4002355 Receiver DH10
11. oncrete iron or sheet metal structures the range may be reduced The re may also be equipment nearby causing interference Change channel No sound Check that the transmitter and receiver are set to the same channel Loud hissing noise no sound transfer Check that the units are paired The unit will not start during charging Disconnect the charger Check the selection Auto power off under Settings inthe menu NB When using with a hearing aid make sure that it works both in the T and the MT position Receiver DH10 8 10 Battery maintenance The rechargeable products in the Digisystem series are equipped with Li Pol batteries ie the same type of batteries used for most mobile phones and laptop computers on the market today These types of batteries are able to store large amount of energy in relation to their weight and volume The capacity of Li Pol batteries diminishes during its life cycle The battery type has no memory effect which would mean that you need fully discharge the battery before charging to minimize capacity loss This means that you can just as well charge the battery often and little as opposed to seldom and much Special charg ing circuits in the Digisystem products protect batteries from overcharging The capacity ofthe Li Pol batteries deteriorates faster when they subjected to deep discharge Therefore all products of the Digisystem are fitted with a function that automatically turns o
12. r and receiver In this case the transmitter receiver are adjusted as described in chapter Radio range and Channels Change channel 1 Choose Channel in the menu 2 Choose transmitter or receiver this applies only to units with both transmitter and receiver 3 Select anew channel using the menu control Channel information is also given when the units are paired FFC Free Frequency Check indicates in green the suit able frequencies for the specific environment Please note Switch off your other Digisystem transmit ters for correct result FFC dB indicates the noise level in dB for each channel The higher the Jvalue the lower the risk of interfer ence Pa r To use a receiver and transmitter together they must be paired Alltransmitters and receivers are default paired at the factory and will work together NB To prevent eavesdropping a new code key must be generated and transmitted between the units by pairing Transmitting receiving of pairing information along with a new code can be performed from any Comfort Digisystem unit with a display To pair units without a display see section Pairing v a pairing button for more information Pairing information or a new code key can be received by several activated units Pairing via menu 1 Choose Communication Pair 2 Select Receive info on one unit Ready to receive pairing info is shown in the display 3 Select New code on the other unit
13. r with the menu control scroll up or down Press the menu control to return to the menu Max volume Here you can activate and adjust the maximum volume Fixed volume Here you can activate the fixed volume function and set a permanent volume level Settings PIN code Here you can turn the PIN code function on and off selected functions lock Under the menu item Change PIN you can create your own PIN code Under the menu item Lock Select you can select differ ent types of menu locks Sound Locks all functions in the Sound menu can be combined with the Pairing menu item Pairing Locks all pairing functions in the unit as well as the pairing button All menus Locks all menus Hide PIN entry When the PIN code is enabled it is only possible to unlock the menu within 3 seconds after starting the unit by pressing the menu control A PIN code is needed to be able to unlock selected functions when PIN code has been activated If you forget your PIN code please contact your point of purchase to unlock the unit Charge Here you can activate the Auto Power Off function to shut down the unit automatically during charging If Auto restart is activated the unit will start automatically when the charger is disconnected or loses power Language For selection of menu language Name Here the text to be displayed is selected Choose sym bols with the menu control Select Y to save and x to clos
14. se serious injury or death 3 Functions of the Receiver DH 10 Socket for neckloop Function indicator Volume button Volume button Charging socket On Off Pairing button Menu control Socket for headphones earphones Display indicating active Display indicating connected neckloop headphones earphones e Comfort Audio o Comfort Audio 4 Included accessories e Charger A11 e Split cable e Neckloop For other accessories please visit our website www comfortaudio us Receiver DH10 5 Getting started Charging The Receiver DH10 is chargeable Charge the DH10 at least two hours before using it the first time An empty battery is fully charged within two hours During charging the function indicator shows red and a lightning bolt appears through the battery symbol in the display Once the battery symbol is filled with green columns and the functions indicator shows green the unit is fully charged and switches to automatic float charging Connecting a charger to the Receiver DH10 Please note Only use the charger supplied by Comfort Audio Changing the battery without the assistance of an authorized dealer will void the Limited Warranty First time use Switch on the transmitter by pressing the On Off button for around two seconds Connect the neckloop or earphones headphones in combination with the neckloop The neckloop is then disconnected and acts as a necklace it
15. t outside the territory see your retailer for war ranty information Receiver DH10 10 13 Important safety instructions Read these before using your product Not following the Important Safety Instructions or trying to repair and or tampering the Equipment without the assistance of an authorized technician will void the Limited Warranty Comfort Audio is not liable for any damages arising out of such unauthorized uses repairs and or tampering Please heed all warnings Read keep and follow all the safety instructions below WARNING e Too high a volume can seriously damage your hearing e The necklace should not be used if there is a risk of getting stuck e g in a machine or other objects Keep small parts out of reach of children and animals Choking hazard if swallowed e There is a danger of explosion if the battery is incorrectly replaced Follow these instructions 1 Do not use this product near water or in moist environments of any kind 2 The product shall not be exposed to excessive heat such as sunshine fire or the like 3 Do not use the product near any heat sources such as radiators heat registers or other apparatus that produce heat e g amplifiers and do not leave products e g in a warm car 4 Do not disassemble the product 5 You must not change the battery yourself please contact your point of purchase 6 Do not defeat the safety features of the polarized or grounded plug
16. transmitter and receiver have built in antennas The radio range between the units is around 100 feet 30 metres This may however vary depending on the particular environment you are in Like all radio systems Comfort Digisystem communi cates on specific channels If you use two transmitters on the same channel or a neighbouring one there may be interference Other electronic equipment can also interfere with radio transmissions The channel that you use in your country is perhaps not permitted abroad Always get in touch with your hearing aid provider in your country in order to find out which channels are permitted in different countries Comfort Audio is not liable for unauthorized use of radio waves such as but not limited to interferences with police communication or strategic communication military installations etc 9 Trouble shooting The transmitter and receiver do not start Charge the transmitter and receiver Remember to press the On Off button down for 2 seconds to switch the unit on Check that the charger is connected to the plug socket Poor speech intelligibility The distance between the transmitter and the receiver may be too long The range is around 30 metres The distance between the microphone and the person who is talking may also be too long move the microphone nearer to the person talking Try to change channel environment Poor range and interference In some environments involving e g c
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