Comcast Digital Cable
Contents
1. on your remote and select the Lock E icon 2 Select TV Content Locks then select the corresponding menu item of your choice You can lock by Violence Suggestive Dialogue Sexual Situations and Language 3 Use the A lt gt buttons on your remote to scroll up and down the list To lock a highlighted content level press on your remote A Lock ga icon will appear next to the levels locked On Screen Program Guide comcast i Hide Adult and TV MA Titles In addition to hiding the titles of adult rated programs in the Movies category parents can also hide the titles of mature audience programs rated TV MA within television listings The title of the program is replaced with the words Adult Programming or TV MA Programming in the guide and within program descriptions 1 From the Parental Controls Menu select Hide Titles 2 Select the category of your choice and press 3 Select D to return to your current programming or to return to the Parental Controls Menu Set Parental Controls Using the Program Information Screen 1 Highlight a show in TV Listings that you want to lock press the button to access the Program Information screen and select the Lock 9 icon or press the Lock button on your remote 2 Enter your four digit Locks PIN 3 Select the Lock icon to lock the program by title channel or rating and press 39 on your remote to confirm Set Locks for Purchased Programs2. Comcast Cable Communications Management LLC Welcome io Comeast Summer 2009 Sweepstakes P O Box 10850 Rochester NY 14610 All entries must be mailed separately and be postmarked by 11 2 09 and received by 11 11 09 One entry per person is permitted for the entire Sweepstakes No mechanically reproduced entries will be allowed All entries become the property ofthe Sponsor Comcast wil not be responsible fr incomplete ilegible lst fate postage due misdirected or mutilated entries or for failure fo receive entries due to postal error Comcast reserves the right to disqualify any entries by persons determined to be tampering with or abusing any aspect of the Sweepstakes All entries become the property of the Sponsor and may not be returned Sponsor reserves the right in their sole discretion to suspend modify or terminate the Sweepstakes Should the Sweepstakes be terminated prior to the stated expiration date Sponsor reserves the right to award prizes based on the entries received before the termination date WINNING On or about 11 30 09 an independent judging agency wil randomly select ne 1 Grand Prize winner from among al elgble lentes received Judges decision wil be considered nal Ouds of winning wil depend on the total number of eligible ents regeved Winner will be notified and or confirmed by telephone and registered mail or other form of home delivery Return of prize notification as undeliverable may result in a disqualificat
3. Select the button to view a complete TV Listing and use the page buttons fa y to view the next page Press the button on your remote to access the Mini Guide and browse through other listings while watching a program Use the lt gt buttons to navigate by time in half hour increments or select the Day button to jump ahead or back 24 hours at a time e Go to the Quick Menu by pressing B then select the Search GY icon and select a category like Movies Sports HD or search by a specific title e TV Listings are color coded to help you identify different types of programs Main Menu and Quick Menu e Select twice to access the Main Menu and once to access the Quick Menu both provide shortcuts to all of the key features Comcast Digital Cable has to offer e Navigate a gt through the options and press 3p to make your selection e Press the button twice and select Help for more information For More Information Available 24 hours a day 7 days a week Comcast is here to help Press the button twice and select Help for more information Contact us by calling 1 800 COMCAST or by visiting comcast com welcome Main Menu Access to all your Comcast features 1 Press the B button twice to access the Main Menu 2 Use aY buttons to navigate through the selections 3 Press 3 to make your selection On Demand Your guide to instant entertainment 1 To access On Demand press MBM on the
4. Comcast Comcast Digital Cable It s like TV but better Ls Comcast Digital Cable CONGRATULATIONS You ve just made the best decision for you and your family Because when it comes to television Comcast Digital Cable offers you tons of choices of channels and entertainment control over what you and your family watch and convenience to watch what you want when you want Your entertainment opportunities are almost endless Catch the latest new release movies classic films from yesteryear breaking news spectacular sports and plenty of fare fit for the whole family Plus you can choose from a wide array of premium channels offering hundreds of uncut commercial free movies and award winning original programming This Welcome Kit is designed to provide you with detailed information on how to use and enjoy your new Comcast service Additional information also is available online at comcast com Thank you for choosing Comcast Table of Contents Using Your Remote Control Using Your On Screen Program Guide Navigation High Definition Channel 1 On Demand TV Listings Program Information Search Parental Controls Favorites Settings Pay Per View Events 0 16 DVR Service Cable Box Connections How to Read Your Bill Frequently Asked Questions Fil Sweepstakes z2 Quick Start Guide 23 24 Comcast Customer Privacy Notice
5. cable yellow Stereo VCR Option 3 HDTV with Cable Box and Home Theater Receiver Allows full advantage of the Comcast cable box digital audio features with a stereo or home theater receiver Cable Box Loft audio cable white i Right audio cable red For additional installation information such as how to install DVR please go to comcast com Read Your Bill YOUR COMCAST BILL AND PAPERLESS OPTIONS WITH Eco bill 1 Receiving your bill Each month you will receive a bill for your Comcast service s All customers are billed for services received and payments are due on the date indicated on your bill Go paperless Comcast offers Ecobill the environmentally friendly way to view and pay your bill online Go to comcast com ecobill to sign up and receive an electronic bill 2 Understanding your bill Your bill from Comcast includes Charges for all services to date Charges for one month of service in advance Any payments applied to your account 3 Understanding your payment options There are several convenient ways for you to pay your bill Go to comcast com ecobill to set up recurring payments from your bank account Or choose from other one time payment options all without paper or stamps Mail your payment using the pre addressed return envelope or bring your payment into our office Please remit your payments before the d
6. including real estate travel careers shopping health and wellness News amp World Catch up on events around the corner and across the planet from trusted sources TV Series New episodes and favorites from some of the most popular network TV programs also available in HD Free Movies Choose from a variety of award winning classic Hollywood movies and popular independent films and watch anytime at no additional charge Sports amp Fitness The ultimate in sports highlights and footage Plus who needs a gym when you can work out at home on your schedule Premium Channels Watch Premium On Demand movies and original series anytime included with your premium channel subscription The Cutting Edge Stuff you can t get anywhere else Find dating tips Anime shorts tech topics and the latest and greatest for video gamers Music Music videos concerts karaoke and guitar lessons included for no additional charge Channel 1 On Demand selections subject to charge indicated at time of purchase Program availabilty subject to service level On Screen Program Guide Access Channel 1 On Demand 1 Press the button located on your remote or press the button and select the On Demand Eicon or simply tune to Channel 1 2 Using the A lt gt buttons on your remote select a category and then highlight a movie or program listing and press gt 3 If the program is available at no ad
7. remote or simply tune to Channel 1 2 Use the aY buttons to highlight a movie or program listing press 3 Watch a free program by selecting EJ and J to confirm TV Listings View your local TV Listings 1 Press the button on your remote to view the TV Listings grid 2 Use the to view listings in half hour increments press the Day button to jump ahead or back 24 hours Select a program by pressing gt Search Search programs by title channel or program 1 Select Q from the Quick Menu 2 Use the lt gt buttons to highlight TV Title Search or select a category and press 3 Press the to view future programs Parental Controls Block channels titles or shows by rating 1 Press the button and select FF to access Parental Controls 2 Create a Locks Personal Identification Number Locks PIN 3 Press 3 to lock by Movie Rating TV Rating TV Content or Channel Favorites Save the shows you watch most often 1 Select the Q icon from the Quick Menu and select Set up Favorite List 2 To name a list select the icon and use the A lt gt buttons to navigate 3 Select the J icon to view and highlight the channels you wish to add DVR Available to record your favorite shows 1 While viewing TV Listings highlight the program to record and press on your remote 2 While watching live TV simply press 3 From the Program Information screen select the J icon and modify
8. the recording options High Definition Hundreds of choices with Comcast HD 1 To access press G amp D once to view the Quick Menu and select the m icon 2 Navigate to view programs by guide time or channel and simply make your selection 3 Go to comcast com hd to get monthly emails on the latest news about HD MO A28 VOD 0709
9. turn your cable box off then on again Before watching a program remember to check the remaining rental time from the Program Information screen If your time expires during the program you will see a Video Expired message For more information visit comcast com or call 1 800 COMCAST On Screen Program Guide Access TV Listings 1 There are many ways to access live TV programming Press the button on your remote or select the TV Listings amp icon from the Quick Menu or directly enter the channel number to view listings for the next 90 minutes TV Listings are color coded to help you identify different types of programs Use the button to move forward in time by half hour increments or press the Day button to jump ahead 24 hours at a time Press the Page up down fa y buttons on your remote to view TV channels a page at a time Use the aY buttons to navigate through the listings Select a program by pressing If the program is currently on you will automatically tune to it If the program is on at a later time the Program Information screen appears with more options To change the height of the grid in order to display more or less channels select Setup from the Main Menu then Guide Setup scroll to the grid cell height option N a a Access TV Listings by Channel 1 Press the button twice to access the Main Menu Then select TV Listings by Channel 2 Press the aY but
10. A four digit Purchase Personal Identification Number Purchase PIN can also be set to restrict unauthorized orders of Channel 1 On Demand programs and Pay Per View Events this PIN is different from your Locks PIN 1 Press the BP button on your remote to bring up the Quick Menu and select the Lock P39 icon 2 Choose PINs Setup Follow the on screen instructions to set your Purchase PIN Your Purchase PIN must be entered before any On Demand program or Pay Per View Event can be purchased 3 If you forget your Purchase PIN or Locks PIN call Comcast customer service at 1 800 COMCAST to reset either PIN Once your PIN is reset you can enter a new PIN Additional Setup Options Master Locks Select to obtain unrestricted access and the option to temporarily Bypass Locks or permanently Clear Locks Service Locks Select to block access to all On Demand programs On Screen Program Guide Favorites If you re like most people you have a handful of television channels that you watch most often With our Favorites feature you can create a list of those channels and then use it to see only what s on those specific Favorites without having to wade through all the other channels You can create up to five Favorite Lists each with its own unique name Each list can also be locked preventing others from editing or deleting the channels you have selected as your personal favorites Set up a Favorite List 1 Select the
11. Favorites J icon from the Quick Menu and select Set up Favorite List If creating a list for the first time you will be asked to create a PIN To name a list select the icon and use the a lt gt buttons to navigate the keyboard and press 3 gt to select the letter or number to your list Select to accept the name you have entered Select the XJ icon to add or remove favorite channels to your list Scroll through the channels and select your favorite by pressing gt Select the Confirm J icon to save the list To lock your list to prevent others from editing or deleting channels select the Lock E3 icon and follow the on screen prompts To exit select the Go Back RJ icon or the C button on your remote on aw Pp N Add or Remove Favorite Lists 1 Press twice on your remote to get to the Main Menu 2 Select Setup from the Main Menu and then choose Favorite Lists Setup 3 Select the GJ icon to create and name a new list 4 Select your favorite channels and then select confirm 5 To delete a list select the list you wish to remove view the options listed and select the J icon to delete a list Add or Remove Favorite List Channels 1 Select Setup from the Main Menu and then select Favorite Lists Setup 2 Highlight a Favorite List and press 3 on your remote 3 Select the J icon to add channels or select E again to remove channels Access Favorite Lists From the Quick Menu select the Fa
12. See Legal Insert Comcast Agreement for Residential Services Important Information See Legal Insert Channel Lineup Pricing How to Reach US n See Insert Not all services available in all areas Some Help amp Services programs may show a minimal transaction charge that is immediately credited back to your account Premium channels may require additional services Remote Control AUX When programmed enables control of your DVD player VCR or audio device TV When programmed enables control of your TV Cable Enables control of your digital cable system Power Turn on or off the digital cable box TV or AUX component Setup Program your remote to control your TV DVD player VCR or audio component All On Turn on or off all of the devices programmed into the digital remote control On Demand Access On Demand programming Video Controls With On Demand and DVR these buttons pause fast forward rewind and stop any program Myl DVR Display a list of your recorded programs Day While viewing TV Listings jump ahead or back 24 hours at a time Lock Restrict viewing or purchases Page Up Down View the next or previous page of listings Also used to skip ahead or back with DVR service Arrows Move the highlight to the next field in a Menu or screen OK Select Select a highlighted item or access the Mini Guide Menu Enter or exit the on sc
13. ased and any other damages other than damages for actual out of pocket expenses Al issues and questions conceming the construction validity interpretation and enforceability of these Official Rules or the rights and obligations of any entrant and Sponsor shall be governed by and construed in accordance with the laws of the State of Pennsylvania without giving effect to any choice of law or conic of law rules or provisions whether of Pennsylvania or any other jurisdiction that would cause the application of te laws of any jurisdiction other than Pennsylvania The invalidity or unenforceability of any provisjon of these rules shal not affect the vay or enforceabilty of any other provision In the event that any such provision is determined to be invalid or otherwise unenforceable these rules shall be construed in accordance with their terms as if the invalid or unenforceable provision was not contained therein WINNERS LIST For a written confirmation of the Grand Prize winner s name city and state of residence send a self addressed stamped business size envelope no later than 12 31 09 to Comcast Cable Communications Management LLC Welcome to Comcast Summer 2009 Sweepstakes Winner s List Request P O Box 10505 Rochester NY 14610 REMOVAL FROM MAILING LIST To prevent Sponsor from mailing you information regarding future Sweepstakes or Contests being conducted by Sponsor send a written removal request specifying the name and address you a
14. cial Rules as stated and to release Comcast any other promotional sponsors and each of their respective parent affliate and subsidiary companies and their advertising Of promotional agentes rect offere employees representatives partners and agents from any and al ss cost damage and or liability as a resuf of their participation in this Sweepstakes as well as acceptance and or usage of prize awarded including without imitation to claims costs injuries losses or damages related to personal injuries death damage to loss or destruction of property rights of publicity or privacy defamation or portrayal in a false ight Notwithstanding the foregoing in the event that the preceding release is determined by a court of competent jurisdiction to be invalid or void far any reason Sweepstakes entrant agrees that by entering the Sweepstakes any and all disputes clams and causes of action arising out of or in connection with the Seenstakes or any prizes awarded shal be escved individually witout fasort to any fom of class aotan i any clams judgments and awards shall be limited 1o actual out of pocket costs incurred including costs associated with entering the Sweepstakes but in no event attorneys fees and i under no circumstances wil any entrant be permitted to obtain any award for and entrant hereby waives all rights to claim punitive incidental or consequential damages and any and all Fights to have damages multped or otherwise incre
15. ditional charge select the Watch E icon or select the E icon if a cost applies If you want to watch a FREE preview of a movie select the Preview BB icon before you purchase the program If you want to purchase the program a confirmation screen will appear giving you the option to continue with the order or cancel 4 Select Yes to confirm and a thank you notice will appear Your selection will start momentarily Controlling On Demand To pause fast forward rewind or stop a program at any time use the video control buttons located on your remote Press Z to rewind gt to fast forward gt to play to stop and to pause In addition you can use the fa buttons on your remote to skip ahead or back in 5 minute intervals up to the point of live broadcasting Program Listings On Demand Select a category to view a list of all programs that are available to watch New programs that have been added in the last seven days will have the New icon Programs in their last seven days will have an end date To find out exactly how long a program will be available press on your remote and view the Available Until date in the top left corner of the Program Information screen Channel 1 On Demand programming not available in all areas Programming subject to change 8 Using Your Quick Tips To restrict viewing of certain content Parental Control codes can be used with On Demand Codes require a fo
16. governmental regulations such as the FCC signal leakage rules and does not interfere with the normal operations of the cable system and other communications systems such as radio used by the police and fire departments and devices If your TV has no picture or sound make sure it is plugged into a live electrical outlet and not controlled by a wall switch qs agw a Wiring Diagrams We have provided diagrams of three common wiring configuration options for hooking up your TV set top cable box and other A V equipment such as a VCR DVD player or stereo receiver If there is not a diagram that resembles your equipment check your owner s manuals or go to comcast com and search Wiring Diagrams If you have questions or need additional technical support please call 1 800 COMCAST Option 1 Cable Box and DVD VCR Allows viewing of cable channels using the cable box as your tuner You can record any channel as long as you are viewing that same channel Cable Box Right audio cable red Video cable allow Option 2 Cable Box Only Connect cable from the wall to the Cable In post on the back of the cable box Locate the To TV VCR connection on the back of the cable box and connect the cable wire Attach the other end to the Cable In post on the back of your TV DCT700 1 RF coax cable Loft audio cable white i Right audio cable red iis oka 4 eae Video
17. ide and press record twice Record and control one or two shows at once you can even play back a third show you ve already recorded at the same time Comcast DVR service gives you TV on your terms While viewing TV Listings highlight the program you wish to record and press the Record button on your remote While watching live TV simply press Record From the Program Information screen select the Record icon and modify the recording options available Press the button on your remote or the E icon from the Quick Menu then My Recordings Highlight a program you want to play back and press the gt button on your remote Select a playback option from the icons listed on your screen When the program finishes press the CED button or wait for the Delete or Don t delete recording message N ae Press the button on your remote or the E icon from the Quick Menu Select Search amp Record and choose your search option Search by Title Search by Actor Director or Search by Keyword Spell out your search term by navigating the on screen keyboard Press to choose each character Select Search Now to start your search Scroll through the search results press on your remote to view programming options or 3 to make your selection N w a Control Live TV Recorded Playback Pause TI Rewind or Instant Replay on your remote Select the B button on your remote to return to live TV Slow Motion P
18. ion and an alternate winner may be selected Winner may waive the right to receive a prize No substitutions alowed except that prizes and indhidual components of prize packages are subject to availabilty and Sponsors reserve tho right to substitute prizes of equal or greater value Al prizes wil be awarded but unclaimed prizes may bo forfeted Prizes are nonassignabie and nontransferable The value of the Prize is taxable as income and Winner is solely responsible for all matters relating to the Prize including but not limited to all applicable federal state and local taxes that become due with respect to the Prize PRIZE VALUE There is one 1 Grand Prize of a 2 000 check CLAIMING PRIZES CONDITIONS TERMS Grand Prize Winner will be required to sign and retum an Affidavit of Eligibility and Liabiity Fublty Release and W 9 form where legal within een 18 daye of noticaton ate Failure to sign and retum the affidavit or release as provided herein or to comply with any term or condition of these Official Rules may at the sole discretion of Sponsor result in a winner s disqualification the forfeiture of his or her interest in the prize and the award of prize to an alternate winner Except where prohibited by law Winner consents to use of his her name likeness biographical information and voice in advertising worldwide without additional compensation excluding residents of TN By entering and participating winner agrees to comply with all Offi
19. ly to both move around within the guide and to make selections Use the AVP to navigate around the on screen program guide Press to select the option you currently have highlighted e Press the C button to leave the guide and return to watching television Return to the previous screen at any time by pressing the C0 button Main Menu 1 Press the button on your remote twice to access the Main Menu 2 Use the AY buttons to navigate through the selections 3 Press 3p to make your selection Quick Menu 1 Press the button on your remote once to display the Quick Menu 2 Use the lt gt buttons to see a description of each feature 3 Press 3p to make your selection Using Your If you have a high definition HD television you can enjoy the Quick Tips world of HD programming from Comcast HD With Comcast HD you receive HD cable networks like ESPN HD HD Theater National Geographic HD Food Network HD and TNT HD in high definition In addition you ll see your local network affiliates like ABC CBS FOX PBS and NBC in HD too fa Not only do you get a crystal clear picture that only HD can offer with Comcast HD you can get 100 Dolby Digital 5 1 surround sound that turns movies and shows into true theater experiences 1 Press once to access the Quick Menu 2 Navigate using the lt gt and select the w icon m 3 Simply make your selection to view by guide time or cha
20. n is required If you have an HDTV an HD digital cable box from Comcast will enable you to enjoy the enhanced picture sound and wide screen format of high definition programming What is DVR DVR stands for Digital Video Recorder DVR service allows you to record and watch your favorite programs anytime you want without tapes timers or a VCR With DVR service you can also control live TV with VCR like functions including pause rewind and fast forward How often are new movies and programs added to the On Demand menu The library of Channel 1 On Demand programs is ever changing with news movies and shows being added at various times over the month New release movies are added every week For a complete look at the programming available go to the On Demand menu and select the categories that interest you The title and description of each program are listed Many trailers or previews are also available To learn more about programs currently available from On Demand go to comcast net ondemand These questions and answers may refer to products not yet available in all areas Comcast continues to bring you a vay o ways 10 enhance your entertainment experience Please refer to comcastcom for products available in your area Comcast installation services are subject to Comcast s applicable charges Don t throw it away COMPLETE THIS ENTRY FORM AND MAIL IT TO Welcome to Comcast Summer 2009 Sweepstakes P O Box 10850 Roches
21. nel 1 On Demand Channel 1 On Demand is the most convenient way to watch programs movies high definition programming and more Many programs are offered for no additional charge Pick a show from our library of thousands like cable shows kids programs music videos or the latest new release movies and watch it whenever You can pause rewind and fast forward any On Demand movie or program all at your control comcast What s Behind the On Demand Buttons On Demand means INSTANT ENTERTAINMENT programs ready to watch anytime you are There are up to 10 000 On Demand titles and most are available for no additional charge There s no charge to browse Pause rewind and fast forward as you watch If you have On Demand it s time to use it Movies amp Events The latest Hollywood releases are waiting for you to watch instantly anytime HD On Demand Experience the vibrant color stunning detail wide screen format and digital quality sound that is high definition TV On Demand TV Entertainment Need a good laugh Dying to catch up on the latest celebrity gossip You ll find it all here for no additional charge Kids Kids of all ages can enjoy their favorite shows anytime Life amp Home Learn all about food fashion design and much more all straight from the experts Searchlight An advertiser supported destination where customers can find information on a variety of products and services
22. nnel If you have Comcast Digital Cable with On Demand Comcast offers over 1 000 HD choices including popular television shows the latest movies and classic favorites As a matter of fact Comcast has more HD programming than anyone And if you subscribe to premium networks such as Showtime Cinemax or Starz you have access to all of their HD On Demand programming at no additional charge Comcast HD includes use of an HD capable set top box This is different from standard definition set top boxes Your HD box should read HDTV Capable or HDMI on the front Refer to your HDTV owner s manual for the manufacturer s recommended settings To learn more about Comcast HD visit us at comcast com hd You can even sign up for a monthly email and get the latest news about what s available in HD from Comcast delivered right to your inbox If you would like to confirm that you have Comcast HD just call 1 800 COMCAST Equipment and installation fees apply HD programming is limited to the programming provided to Comcast in HD format by the programming provider Certain services are available separately or as a part of other levels of service Basic service is required to receive other levels of service Not all programming and services are available in all areas One thousand HD choices includes HD channel line up and HD programming On Demand as of October 15 2008 May vary by market On Screen Program Guide Chan
23. ox If the channel changes then most likely you have a faulty remote that may need to be replaced How easy is it to hook up my stereo to my Comcast Digital Cable Very easy In fact we ll be glad to do it for you Once your Comcast Digital Cable is hooked up to your stereo you will really begin to enjoy the full range of your home entertainment experience Not only can you listen to music channels without having your television on but watching movies can be like having a theater in your home How do control what my child watches With the Parental Control feature of Comcast Digital Cable you can restrict the viewing of certain material on your TV You can set a lock to restrict viewing by rating such as R or NC 17 or restrict viewing by program title You can also completely lock out certain channels For more information refer to the Parental Controls section found in this Welcome Kit visit our website at comcast com parental_controls or call 1 866 781 1888 What if I forget my Parental Control codes Call Comcast customer service to reset them After they re reset you ll be able to enter your new parental control code If the power goes out do need to reset my Parental Control codes Favorite Channels and Reminders No These are maintained in the Comcast digital cable box memory Is it necessary to get a new TV to watch HDTV To receive HD programming from Comcast a high definition capable or ready televisio
24. re requesting to have removed from the mailing list to Welcome to Comcast Summer 2009 Sweepstakes Comcast Cable Communications Management LLC One Comcast Center Philadelphia PA 19103 Attn Marketing Dept Sponsor has sixty 60 days to process your request after receipt INDEPENDENT SWEEPSTAKES ADMINISTRATOR This sweepstakes is being administered by The National Sweepstakes Company 693 East Avenue Rochester NY 14607 who is responsible for overseeing winner selection and prize awarding and whose decisions will be final regarding the conduct of this promotion SPONSOR Comcast Cable Communications Management LLC One Comcast Center Philadelphia PA 19103 Attn Marketing Dept QUICK START GUIDE This guide will help you become familiar with the many features Comcast Digital Cable has to offer We know you re excited to begin using your Comcast service so here are some tips to give you a head start Basic Navigation Tips Start by pressing the button on your remote to turn on your television and cable box at the same time Use the A lt gt buttons to navigate within the on screen program guide Press gt to make your selection or while watching TV press gt to access the Mini Guide Press the button to return to watching TV Press the Cs button at any time to return to the previous screen Press the Cinto button once or twice to display information about the current program What to Watch
25. reen guide menus Info View a description of the highlighted program Shortcut to program listings teturn to the previous channel or screen Exit Return to watching TV FAV View and set up your favorite channels Input TV VCR In the cable mode this bypasses the digital cable box In the TV and AUX mode this selects available inputs Your remote may vary sight fom the one pictured here but basic functlons should remain te same features require your remote to be progr opoon nday no bo available in all areas On Screen Program Guide ON SCREEN PROGRAM GUIDE If you like choice convenience and control then grab your remote control Because that s precisely what Comcast Digital Cable has to offer you The following section has simple instructions about how to use the on screen program guide review TV Listings by time or channel and how to instantly determine what kind of program a show is by its color coding Included you ll find detailed information about how to use our Main and Quick menus access TV Listings high definition channels instant entertainment with Channel 1 On Demand and how to browse by category search saving your favorite shows and parental control features Navigation Yellow is always the highlight color in the on screen program guide and highlighting will always tell you where you are in the on screen guide There are a few key buttons on your remote control that you ll use frequent
26. ress Pause MI then press Fast Forward gt gt to view slow motion in forward mode Or press Pause TED then Rewind Z to view slow motion in reverse mode Skip Forward Skip Back Press the AE buttons on your remote to skip forward or back in 5 minute intervals Settings DVR settings can be modified by going to the Main Menu then to Setup then Guide Setup to customize your options Actual recording time is not guaranteed Most DVRs can store up to 80 hours of standard definition programming or up to 20 hours of high definition programming Ask your Comcast customer service representative for details IMPORTANT RECEPTION INFORMATION The cable we have installed in your home is approved by the Federal Communications Commission FCC and is safe and reliable for carrying cable TV signals Here are a few tips to keep it that way During severe electrical storms you should unplug your TV set and cable box to avoid damage Comcast and the set manufacturer are not responsible for damage that occurs due to acts of nature Your cable box operates on 110 volts so take all the precautions you would for any small appliance such as checking to see that the cord is not worn or damaged For your own safety do not attempt to open or otherwise tamper with your cable box If you have someone other than Comcast install the inside wiring in your home or if you do it yourself ensure that it complies with applicable
27. t titles so they won t appear in the on screen program guide Another feature is the ability to prevent your children from purchasing Channel 1 On Demand programs or Pay Per View Events without your consent After setting a personalized four digit code you can set Parental Controls either from the on screen program guide or while you are watching television 1 Press the C button to display the Quick Menu and select the Lock icon to access the Parental Controls Menu Setting locks for the first time you will be prompted to create a Locks Personal Identification Number Locks PIN This ensures your settings cannot be modified without your consent Enter your four digit Locks PIN Use the AV buttons on your remote to choose your selections including locks by Movie Rating TV Rating TV Content or Channel and select A Lock icon will appear next to the ratings you locked as well as the ratings that are more restrictive N ad The easiest way to set Parental Controls quickly is to set Movie Rating and TV Rating Locks These locks block both On Demand and TV shows with the ratings you select They are perhaps the most comprehensive locks available in the guide TV Content Locks allow you to lock TV ratings that are concerning to your family and do not apply to On Demand programming TV Rating Locks allow you to block all shows with a specific rating 1 Select the Parental Controls Menu through the Quick Menu by pressing
28. ter NY 14610 Name Installation Date Address City State Zip Phone Number Comcast Account Number Employee Name amp Tech No All entries must be received by 11 11 09 Please see below for complete official sweepstakes rules Comcast Cable Communications Management LLC Welcome to Comcast Summer 2009 Sweepstakes OFFICIAL RULES NO PURCHASE NECESSARY TO ENTER OR TO WIN A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING ALL FEDERAL STATE LOCAL AND MUNICIPAL LAWS APPLY VOID WHERE PROHIBITED Sweepstakes begins 7 1 09 and ends 10 31 09 Sweepstakes open to all legal US residents excluding Puerto Fico who reside in a Comcast Cable Serviceable area who as ofthe date of entry were age 18 or over Employees officers and directors including immediate family members and members of the same household of Comcast Cable Communications Management LLC Comcast and ther respective affliated companies parents subsidiaries distributors dealers retailers advertising and promotion agencies and any and all other companies associated with this Sweepstakes are not eligible to participate TO ENTER There are two ways to enter 1 For Welcome Kit Entry Complete the Offial Entry Form provided in the Comcast Digita Cable Welcome Kit OR 2 For U S Mail Entry Cleary print your name address daytime phone number and age on a 3 x 5 card Al entries should be mailed in a business size 10 envelope to
29. ton to view the Program Information screen Select the Remind EY icon and follow the prompts to set or cancel a reminder A reminder will appear at the bottom of your TV screen a few minutes before the program begins If you would like to tune to the program when the reminder alert appears press If you do not want to tune to the program press the Cex button on your remote Smart Bar The Smart Bar displays information and shortcuts about each program If the network offers On Demand or HD programming on another channel you can select the or LE icon on the Smart Bar to take you directly to the programming option selected 1 To view press the button on your remote while watching TV Or use the Channel buttons on your remote 2 Navigate to the icon you wish to highlight and press Using Your 11 While the on screen program guide gives you the complete big picture of what s on and when or if you have something specific you re looking for you might want to utilize the Search feature to perhaps find what you re looking for faster You can search alphabetically by program title by specific channel or by program category plus you can also revisit previous searches that you ve saved 1 Select the Search J icon from the Quick Menu 2 Use the aY buttons to highlight TV Title Search and press gt Use the AY buttons on your remote to navigate the on screen keyboard Press 23 to choose each letter of yo
30. tons to see the list of programs or enter the channel number Tip When viewing TV Listings by Time or TV Listings by Channel press the button to toggle between the two options Access Mini Guide 1 While watching TV press to access the Mini Guide 2 Use the aY or Page up down buttons to navigate 3 Change the height of the grid to display either two or three channels by selecting Setup from the Main Menu then Guide Setup scroll to the mini grid cell height option On Screen Program Guide Program Information The Program Information screen gives you detailed information about a show while browsing the listings or watching TV Press the button on your remote while browsing TV Listings or press the Give button twice while watching TV The VCR recording and Reminder feature are not available on all set top boxes Go back to the previous screen Set or cancel a DVR recording Set or cancel a VCR recording Set a reminder for the program EJ View upcoming times for this title View the program selected Designate a channel as a Favorite Restrict viewing of the selected program or channel Bo0ccegs Reminders Don t miss your favorite shows Set recurring reminders and specify other reminder preferences for programs that interest you by selecting Reminder Settings The VCR recording and Reminder feature are not available on all set top boxes Highlight a program in TV Listings Press the but
31. ue date Payments received after this date are subject to a late payment fee For more information contact us using the phone number on the How to Reach Us insert Key areas to your bill Account summary summary of charges Account number service address how to reach us summary of charges total balance due and date payment is due For your information news from Comcast Payment coupon Comcast s address total balance due summary of charges due date account number and detachable baa payment coupon Detail of charges Billing period itemization of monthly service and payments made Additional customer information Actual bill may vary slight What should I do if I plan to move Before you move please call 1 800 COMCAST This is the best way for us to disconnect your service retrieve your cable box and arrange for cable television service in your new home Call us in advance and we will schedule a new installation provided that your new home is in our service area All equipment provided by us should be returned to us immediately should you decide to disconnect your cable service Why won t my remote control respond when press a key Press the Cable button on your remote and then try to change channels If nothing happens check the batteries for possible replacement If the remote still doesn t work press the button on the front of the cable b
32. up to date local weather conditions and a three day forecast 1 Select Local Weather from the Main Menu 2 Press the w button on your remote to see a detailed local weather forecast 15 Quick Tips Ag On Screen Program Guide Pay Per View Events Ordering a Pay Per View PPV program is as easy as choosing the program selecting a start time and confirming the order All it takes is the push of a few buttons on your remote while using your on screen program guide Not available in all areas Access PPV Events 1 From the Main Menu or the Search Menu navigate to Pay Per View Events For movies refer to the Channel 1 On Demand section found in this Welcome Kit 2 Highlight the program you wish to select and press 3 Press the CE button on your remote at any time to return to watching TV or press gt twice to return to the Main Menu A reminder is automatically set when a program is ordered You will not be charged for anything you did not order Cancel Your PPV Events Order 1 Press the button twice on your remote select Pay Per View Events and press 2 Highlight the ordered program with a check mark beside it and press gt 3 Select Cancel and press DVR 17 With Comcast DVR Digital Video Recorder service it s easy to record your favorite show or series and watch them whenever you want With Smart Series Recording simply highlight a program in your on screen program gu
33. ur desired search To delete a character press the left facing lt arrow on the keyboard Highlight the FEMS icon and press to save a title search to a Saved Searches list w a Select the Search Y icon from the Quick Menu Select a category to see a list of choices for that particular category When you select Movies Sports or Kids the search results show programs that are in progress Press the button to view programs in the future po ro Select the Search QJ icon from the Quick Menu and use the av buttons to highlight Saved Searches and press To select a Saved Search use the AY buttons to scroll down the list and press 3 gt to view the selection The most recently created search appears at the top of the list The maximum number of Saved Searches is 15 When the list is full the oldest Saved Search is deleted automatically To manually delete a Saved Search navigate to the search you wish to modify and press 3 gt to view your options N w Listings in the guide are updated day to day If a search you ran was not successful because the program did not air this week you can save the search and periodically rerun it in the following weeks without having to spell it out again 12 Using Your Parental Controls allow you to keep your kids from seeing programs you don t want them to watch You can block specific channels titles or shows according to their ratings You can also hide adul
34. ur digit number when accessing content that has a specific rating lock Refer to the Parental Controls section located in this guide for more information You may leave most shows you re watching and return at any time within the next 24 hours When you stop a long format program it will be transferred into Saved Programs Most free programs under one hour in length are not saved To view the cD program again access Saved Programs from the On Demand Main Menu and select the Watch 8 icon With AnyRoom everything within Saved Programs are available on ALL the set top boxes in your home You can start watching a program in one room stop and resume watching in another Everything can be resumed from where you left off or restarted even pay movies saved during their rental window More information is online at comcast com anyroom You can restart an On Demand program from the beginning or resume where you left off To view the programs you have saved select Saved Programs from the On Demand menu and highlight the program you would like to watch The Program Information screen provides details on the remaining rental time for your selection Select the Resume icon to continue the program or the Restart J icon to see it from the beginning If the cable box has trouble communicating with the On Demand system you will see an Unable To Process Request error screen Simply wait a few minutes and try again If the message still appears
35. vorites E icon to access your Favorite List While watching TV press the button on your remote Continue to press to scroll through your favorite channels From TV Listings or the Mini Guide press the button on your remote then use the a buttons to view your favorite channels Continue to press the button to scroll through all Saved Lists Using Your Customize your on screen program guide using Setup Select Setup from the Main Menu to create Parental Control PINs adjust grid height displays change the language of the on screen menu activate audio track features a screen saver and more To activate closed captioning turn the cable box off but leave the TV set on Press Menu on the cable box or on your remote control Using the v arrow navigate to Closed Caption press the arrow to Enabled or Disabled Messages may be sent occasionally by Comcast to announce new services special promotions or other information If you have a message an envelope message indicator Ea will appear on the Main Menu and TV Listings screens or you may see a red light on your cable box Select Messages from the Main Menu to view your messages Music channels provide continuous music in a variety of formats from rock jazz and country to the classics 24 hours a day 1 Select the Search icon from the Quick Menu then select Music 2 Highlight your music selection and press 3 on your remote Get
Download Pdf Manuals
Related Search