Endpoint Encryption for PC 6.1 Patch 3 Hotfix 7409862
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1. prodNameld 1839208Glang en amp cc us amp taskl d 135 amp prodClassid 1 amp prodTypeld 321957 amp prodSeries d 1839152 Time and date synchronization Make sure that all laptops and systems managed by the McAfee ePO server have an accurate time and date General recommendations e If you are using customized themes with EEPC 6 x then recreate your custom themes from EEPC 6 1 Patch 3 with HF7409862 default theme after upgrade This will ensure that the correct user interface is displayed Failure to do so will continue to display the EEPC 6 x user interface NOTE The size limit of the PNG file that can be uploaded is 2 5 MB e If you are using Policy Assignment Rules to assign specific Endpoint Encryption User Based Policies UBP to users then refer to the McAfee Endpoint Encryption for PC 6 1 Patch 2 Product Guide to learn how to configure these users to continue to use Policy Assignment Rules in EEPC 6 1 Patch 3 with HF7409862 This must be done prior to deploying the Endpoint Encryption EE Agent PC to the clients Failing to configure users correctly will result in users returning to use the default User Based Policy assigned at system level e After upgrading from 6 0 x to EEPC 6 1 Patch 3 with HF7409862 please run the EE LDAP Synchronization task before deploying the EE Agent PC to the clients EEPC 6 1 Patch 3 with HF7409862 requires additional data to be requested from the LDAP server for users that have been configured for User Based Po2. Encryption for PC 6 x https kc mcafee com corporate index page contentGid KB71554 e Supported Tokens used for authentication in McAfee Endpoint Encryption for PC 6 x https kc mcafee com corporate index page content amp id KB71555 e How to use a Stored Value token in McAfee Endpoint Encryption for PC 6 x https kc mcafee com corporate index page contentGid KB71556 e How to use a PKI token in McAfee Endpoint Encryption for PC 6 x https kc mcafee com corporate index page content amp id KB71557 e How to use a Self Initializing token in McAfee Endpoint Encryption for PC 6 x https kc mcafee com corporate index page content amp id KB71558 installing EEPC 6 1 Patch 3 with HF7409862 Make sure that you read this section completely and take the following precautions before installing EEPC 6 1 Patch 3 with HF7409862 on the client Hard Disk hardware failure during Encryption We recommend running a CHKDSK r prior to installing EEPC to ensure the hard disk is in a healthy state If the Hard Disk is damaged or has a high number of undiscovered bad sectors the disk could fail during the full disk encryption process In addition McAfee recommends using Endpoint Encryption GO to discover potential issues prior to installation For more details please refer to the KnowledgeBase article https kc mcafee com corporate index page content amp id KB72777 Dynamic and RAID disks in Windows Endpoint Encryption works at sector l
3. Encryption for PC version 6 x Error Messages https kc mcafee com corporate index page contentGid KB67358 McAfee Endpoint Encryption for PC Supported Platforms https kc mcafee com corporate index page content amp id KB68053 e Read this before installing EEPC https kc mcafee com corporate index page contentGid KB68411 e Changes to the Endpoint Encryption Status tray dialog messages and MfeEpe log messages between EEPC 6 1 6 1 Patch 1 and 6 1 Patch 2 https kc mcafee com corporate index page content amp id KB72865 e How to load the Setec Access Token for use with Endpoint Encryption for PC 6 1 Patch 3 and 6 1 Patch 3 with HF7409862 https kc mcafee com corporate index page contentGid KB73255 Supported Tokens and Readers Before McAfee Endpoint Encryption for PC supports different logon tokens and token readers The token type associated with a user or a user group can be modified using ePolicy Orchestrator For details on modifying tokens refer to the McAfee Endpoint Encryption for PC 6 1 Patch 2 Product Guide KnowledgeBase articles for tokens and readers in EEPC 6 1 Patch 3 with HF7409862 For more information about the supported tokens readers and their known issues refer to these KnowledgeBase articles e McAfee Endpoint Encryption for PC 6 1 Patch 3 Known Issues Tokens and Readers https kc mcafee com corporate index page contentGid KB73391 e Supported Readers used for authentication in McAfee Endpoint
4. Release Notes for McAfee Endpoint Encryption for PC 6 1 Patch 3 with HF7409862 e About this document e About this release e EEPC 6 1 Patch 3 with HF7409862 features e Requirements e Known issues e Resolved issues e Documentation e Supported Tokens and Readers e Before installing EEPC 6 1 Patch 3 with HF7409862 About this document Thank you for using McAfee Endpoint Encryption for PC 6 1 Patch 3 with HF7409862 This document contains important information about this release We strongly recommend that you read the entire document About this release McAfee Endpoint Encryption for PC 6 1 Patch 3 with HF7409862 provides full disk encryption and data protection for PCs and laptops It prevents the loss of sensitive data especially from lost or stolen equipment It protects the data with strong access control using Pre Boot Authentication PBA and a powerful encryption engine EEPC 6 1 Patch 3 with HF7409862 is the encryption software installed on client systems It is deployed and managed through the ePolicy Orchestrator using policies A policy is a set of rules that determines how encryption functions on the user s computer This release is a repost of McAfee Endpoint Encryption for PC 6 1 Patch 3 including the changes introduced with HF7409862 The cryptographic modules contained within this release are currently undergoing FIPS certification For more details and status updates refer to the KnowledgeBase article https kc mc
5. Requirements McAfee management software e ePolicy Orchestrator 4 5 Patch 4 Hotfix 1 and later e McAfee Agent for Windows 4 5 Patch 1 or later Endpoint Encryption for PC software e Extensions NOTE EEPC 6 1 Patch 3 with HF7409862 is managed by the Microsoft Windows Installer 3 0 Redistributable package for ePO Microsoft NET Framework 2 0 Redistributable package for ePO Microsoft MSXML 6 for ePO Operating system requirements Systems McAfee ePO server Systems Client systems Known issues same extensions as 6 1 Patch 2 o EEADMIN ZIP 6 1 Patch 2 o EEPC ZIP 6 1 Patch 2 e EEPC software package o MfeEEPC ZIP 6 1 Patch 3 with HF7409862 e EE Agent o MfeEEAgent ZIP 6 1 Patch 3 with HF7409862 See the ePolicy Orchestrator product documentation for versions 4 5 and 4 6 See the ePolicy Orchestrator product documentation for versions 4 5 and 4 6 See the ePolicy Orchestrator product documentation for versions 4 5 and 4 6 Software See the ePolicy Orchestrator product documentation for versions 4 5 and 4 6 e Windows Server 2003 SP1 or later 32 bit only e Windows Server 2008 32 and 64 bit e Windows XP Professional SP3 32 bit only e Windows Vista 32 and 64 bit e Windows 7 32 and 64 bit Not XP Mode For McAfee Endpoint Encryption for PC 6 1 Patch 3 with HF7409862 Known Issues refer to the KnowledgeBase article https kc mcafee com corporate index page content amp id KB73391 Resolve
6. YOU DOWNLOADED THE SOFTWARE PACKAGE IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT DO NOT INSTALL THE SOFTWARE IF APPLICABLE YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND
7. afee com corporate index page contentGid KB74396 NOTE Before you begin make sure that you remove any competitor s encryption products from your system Also do not install any other encryption products after installing EEPC This release supports new installations migrating your EEPC 5 x x installed systems and upgrading EEPC 6 x installed systems to EEPC 6 1 Patch 3 with HF7409862 For more details and procedures on migrating your EEPC 5 x x installed systems to EEPC 6 1 Patch 3 with HF7409862 see the McAfee Endpoint Encryption for PC 6 1 Patch 2 Migration Guide The migration procedure used for EEPC 6 1 Patch 3 with HF7409862 is the same as the migration procedure used for EEPC 6 1 Patch 2 e In this Release Notes EEPC 5 x x refers to EEPC 5 1 7 and later versions e EEPC 6 x refers to EEPC 6 0 6 0 Patch 1 6 0 Patch 2 6 1 6 1 Patch 1 6 1 Patch 2 and 6 1 Patch 3 Upgrade is defined as installing a patch or major release from the same product family In this example it means upgrading to EEPC v6 1 Patch 3 HF7409862 from a previous EEPC v6 x release e Migration is defined as moving from the legacy EEPC to ePO managed EEPC In this example it means migrating from EEPC v5 x x to EEPC v6 x NOTE For any best practices and recommendations around migration and upgrade refer to the McAfee Endpoint Encryption for PC 6 1 Patch 2 Migration Guide and McAfee Endpoint Encryption for PC 6 1 Patch 2 Best Practice Guide These documents also app
8. d issues Issues from previous releases of EEPC that have been fixed in EEPC 6 1 Patch 3 release are listed as follows e Some systems with AMD chips display the error message McAfee Endpoint Encryption Fatal Error OxEE0200006 Getting disk info BZ 649912 e Some localized messages are truncated in the EEPC Status window BZ 681024 Error writing to disk sector BZ 689111 BZ 699440 BZ 709908 BZ 714993 BZ 718394 Operating system does not load on Dell E6420 computers in RAID ON mode BZ 689283 Support for the Alcor smartcard reader is required BZ 695037 Endpoint Encryption Credential Provider on a remote desktop causes Windows Logon issues hanging at the log on screen on Windows 7 64 bit BZ 695676 On Pre Boot window the track point does not work on several Lenovo models BZ 704555 Internal smartcard readers do not work on Dell E4200 E6420 E6510 and M4500 BZ 709021 BZ 705076 BZ 705075 BZ 707900 BZ 705941 BZ 707277 Issues from previous releases of EEPC that have been fixed in EEPC 6 1 Patch 3 with HF7409862 release are listed as follows When a USB device containing multiple device descriptors is connected the Pre Boot environment will hang BZ 718581 Error reading disk sector 0xE0020007 when accessing the disk in the Pre Boot environment on Panasonic CF J10 CF N10 CF 52 CF 53 HP 2760P Elitebook 6460P and Clevo D400S BZ 714142 The Pre Boot Authentication will freeze on a Dell Latitude E5420 wh
9. en the laptop is on AC power BZ 734200 After Pre Boot Authentication the Windows 7 boot process reverts to the Windows Repair menu on Sony Vaio Z Toshiba Tecra A11 M11 Satellite L730 and Portege R830 laptops BZ 738280 After upgrading from EEPC 6 0 6 0 Patch 1 6 0 Patch 2 6 1 and 6 1 Patch 1 the Pre Boot environment hangs at Pre Boot Authentication BZ 740986 Documentation This release of EEPC 6 1 Patch 3 with HF7409862 includes the following documentation set Standard product documentation McAfee documentation provides the information you need during each phase of product implementation from installing a new product to maintaining existing ones This release of EEPC 6 1 Patch 3 with HF7409862 includes the following documents McAfee Endpoint Encryption for PC 6 1 Patch 3 with HF7409862 Release Notes McAfee Endpoint Encryption for PC 6 1 Patch 2 Product Guide McAfee Endpoint Encryption for PC 6 1 Patch 2 Migration Guide McAfee Endpoint Encryption for PC 6 1 Patch 2 Best Practice Guide McAfee Endpoint Encryption for PC 6 1 Patch 2 Quick Start Guide McAfee Endpoint Encryption for PC 6 1 Patch 2 Scripting Guide NOTE The documentation from 6 1 Patch 2 is applicable to 6 1 Patch 3 and 6 1 Patch 3 HF7409862 KnowledgeBase articles for EEPC 6 1 Patch 3 with HF7409862 McAfee Endpoint Encryption versions 5 and 6 Comparison Guide FAQ https kc mcafee com corporate index page contentGid KB66700 McAfee Endpoint
10. evel consequently it does not support software based dynamic disks and software based RAID e Hardware RAID Endpoint Encryption is untested in this mode but may work properly in a situation where pure Hardware RAID has been implemented However Endpoint Encryption cannot support diagnostic or disaster recovery in this situation HP NoteBook PCs with SATA hard disks McAfee and HP discovered an issue with the BIOS support of SATA hard disks on HP Notebooks which makes writing to the hard disk in SATA Native mode unreliable The issue has been confirmed on the HP Compaq nw8440 Mobile Workstation HP Compaq nc8430 Notebook PC and HP Compaq nx8420 Notebook PC If SATA Native Mode is enabled on these systems the following issues eventually occur due to incorrect writing of data by the HP BIOS e Corrupt pre boot graphics and text missing users missing tokens e Data Store Corrupt errors e Missing Attribute errors e Unknown User where the user previously functioned and has not been removed This issue is present in BIOS versions prior to F 10 released 17th April 2007 In these releases to prevent this issue occurring please disable SATA Native Mode in your notebooks BIOS You can obtain BIOS version F 10 and greater through your HP support service If you are using a BIOS version of F 10 or greater then this issue is not relevant Download the drivers and software from http h20000 www2 hp com bizsupport TechSupport DriverDownload jsp
11. licy enforcement COPYRIGHT Copyright 2012 McAfee Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of McAfee Inc or its suppliers or affiliate companies TRADEMARK ATTRIBUTIONS AVERT EPO EPOLICY ORCHESTRATOR FOUNDSTONE GROUPSHIELD INTRUSHIELD LINUXSHIELD MAX MCAFEE SECURITYALLI ANCE EXCHANGE MCAFEE NETSHIELD PORTALSHIELD PREVENTSYS SECURITYALLIANCE SITEADVISOR TOTAL PROTECTION VIRUSSCAN WEBSHIELD are registered trademarks or trademarks of McAfee Inc and or its affiliates in the US and or other countries McAfee Red in connection with security is distinctive of McAfee brand products All other registered and unregistered trademarks herein are the sole property of their respective owners LICENSE INFORMATION License Agreement NOTICE TO ALL USERS CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE AS A BOOKLET A FILE ON THE PRODUCT CD OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH
12. ly to EEPC 6 1 Patch 3 and EEPC 6 1 Patch 3 with HF7409862 EEPC 6 1 Patch 3 with HF7409862 features McAfee is committed to providing superior encryption across a variety of environments McAfee Endpoint Encryption for PC delivers a powerful encryption solution with a strong and unique PBA that protects data from unauthorized access loss and exposure e EEPC 6 1 Patch 3 with HF7409862 is a patch release which is an improved version of EEPC 6 1 Patch 3 e This release supports the use of the Setec smartcard for user log on For more details refer to the KnowledgeBase article https kc mcafee com corporate index page contentGid KB71555 e This release is able to co exist with the IBM Tivoli DPRA Credential Provider For more details refer to the KnowledgeBase article https kc mcafee com corporate index page content amp id KB74394 e The CardOS 4 4 card is supported in this release For more details refer to the KnowledgeBase article https kc mcafee com corporate index page contentGid KB71555 Requirements This section provides the requirements for the McAfee ePO server and EEPC 6 1 Patch 3 with HF7409862 client System requirements Systems Requirements ePO server systems See the ePolicy Orchestrator product documentation for versions 4 5 and 4 6 Client systems e CPU Pentium IIl 1GHz or higher e RAM 256 MB minimum 1 GB recommended e Hard Disk 200 MB minimum free disk space Software requirements Software
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